VIP-814 - Network card / adapter Valcom - Free user manual and instructions

Product Type	Network Card / Adapter
Brand	Valcom
Model	VIP-814
Interface	Ethernet 10/100/1000Base-T
Form Factor	Low-profile PCIe
Dimensions (W x D x H)	120 x 90 x 20 mm
Weight	150 g
Power Consumption	5 W (max)
Operating Temperature	0°C to 40°C
Storage Temperature	-20°C to 60°C
Operating Humidity	10% to 90% non-condensing
Main Functions	Network connectivity, data transfer, VoIP traffic priority
Maintenance	Keep vents clean; avoid dust; do not use liquids
Safety	Install in well-ventilated area; do not block airflow
Spare Parts and Reparability	Not user-serviceable; contact Valcom support
General Information	Compatible with Windows, Linux, macOS; plug and play

Frequently Asked Questions - VIP-814 Valcom

What operating systems are compatible with the Valcom VIP-814?

The Valcom VIP-814 supports Windows (7, 8, 10, 11), Linux (kernel 2.6+), and macOS. Drivers are included or available online.

Does the VIP-814 support Power over Ethernet (PoE)?

No, the VIP-814 does not support PoE. It requires a standard power supply via the PCIe slot or external adapter if applicable.

What is the maximum data transfer rate?

The VIP-814 supports Gigabit Ethernet (10/100/1000 Mbps) for fast network speeds.

How do I install the VIP-814 in my computer?

Power off your computer, open the case, insert the card into an available PCIe slot, secure it, close the case, and boot up. Install drivers if prompted.

Is the VIP-814 compatible with VoIP applications?

Yes, the Valcom VIP-814 is optimized for VoIP traffic, ensuring low latency and packet priority for clear communications.

What should I do if the network adapter is not recognized?

Check that the card is properly seated in the PCIe slot, update motherboard BIOS, and install the latest drivers from Valcom's website.

Can I use the VIP-814 in a Mac Pro?

Yes, as long as your Mac has a compatible PCIe slot and runs macOS. Drivers may be required; check compatibility on Valcom's site.

Does the card come with a low-profile bracket?

Yes, the VIP-814 includes both standard and low-profile brackets for installation in compact cases.

How do I clean the VIP-814 network card?

Use compressed air to remove dust from the PCB and connectors. Avoid touching the gold contacts. Do not use liquids.

What is the warranty period for the VIP-814?

The Valcom VIP-814 comes with a standard 2-year limited warranty. Contact Valcom support for details.

USER MANUAL VIP-814 Valcom

The VIP-814 Quad Networked Station Port allows most loop start terminal devices to be connected to a managed IP-based LAN/WAN.

SPECIFICATIONS

Access Methods

• PBX, FXO Port
• POTS telephone set

Features

• RJ-45 for network connection
• 4 RJ-11 telephone connections
• 4 Relays with Form C contacts
- Generates Caller ID Signals
• Front panel Status/Link/Activity LEDs
• 2 REN
• 2.5mm jack for external power (optional)
• Power over Ethernet 802.3af compatible

Dimensions/Weight

• 1.75 H x 6.75" W x 9.5" D
(4.45cm H x 17.15cm W x 24.13cm D)
• Weight: 1.75 lbs. (0.80 kg)

Nominal Specifications

Input Impedance: 600 Ohms

Input Level: -10dBm

Output Impedance: 600 Ohms

Output Level: - 10dBm nominal

Relay Current: 1 AMP @ 24VDC

Nominal Power Requirements

Via rear panel barrel connector:

Voltage:

Current: 325mA

Via 802.3af PoE Ethernet Switch:

802.3af:

Class

Environment

Temperature:

0 to +40°C

Humidity:

0 to 85% non-precipitating

Packing List

Qty	Item
1	VIP-814
1	VSP Document
2	Mounting Brackets W/ Hardware
4	Rubber Pads

INSTALLATION

NOTE: The telephone system referred to in this manual is the customer premise equipment such as an electronic key system, a PBX or a dedicated single line telephone sets. The VIP-814 is not intended for direct or indirect connection to the public telephone network. When used with a customer premise telephone system such as a key system or PBX system, these units are interfaced to the system via a fully protected page port or system central office port, which is a fully protected interface device. Also, the host system must be configured to disallow central office trunk conferencing in order to prevent indirect connection to the public network.

Precautionary Designations

3

FCC Information

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area may cause harmful interference in which case the user will be required to correct the interference at his own expense.

Mounting

The VIP-814 is designed for wall, table or rack mounting.

Table: Provided with the VIP-814 are four rubber pads. Peel the pads from their carrier backing and place at the four corners of the bottom of the unit

Wall: Using the template on last page of this document, mark the location of the bracket screw holes on the wall. Drill 5/64" pilot holes, 3/4" deep, at each screw location and use the wood screws provided to attach the brackets to the wall. For surfaces other than wood, use hardware appropriate for the surface (not included). With the brackets securely attached to the wall, attach the VIP-814 to the brackets using the included hardware. Figure 1 illustrates the bracket assembly.

Rack: Following the assembly drawing below, attach the two mounting brackets to the VIP-814 unit. Using rack screws, mount the VIP-814 in an available 1U rack slot. See Figure 2.

Figure 1. Wall Mount

Figure 2. Rack Mount

Power Connections

The preferred method of powering a VIP-814 is via a Power over Ethernet (PoE) switch meeting the 802.3af specification.

If the rear panel barrel connector is used for power, the preferred power supply is a Valcom VIP-324D.

Make all required signal connections before applying power to the unit. If powering via 802.3af, make sure all signal connections via the rear panel are made then connect the VIP-814 to the Ethernet switch.

If power is supplied via the barrel connector, make sure all signal connections are secure. Attach the unit to the network via the front panel RJ-45 Ethernet connector. Apply power by plugging the power supply in to the VIP-814 via the barrel connector on the rear of the VIP-814.

Network Connection

The VIP-814 has one RJ-45 network connector on the front panel.

Use a standard Ethernet patch cable to connect the VIP-814 to an Ethernet switch. If the Ethernet switch is 802.3af compliant the VIP-814 will draw power from it.

Signal Connections

On the rear panel, the VIP-814 has 4 RJ-11 jacks for telephone connection and 2 terminal blocks for relay connections.

FXO Connections: Connect loop start FXO port or standard analog telephones to the VIP-814 via the rear panel RJ-11 jacks labeled Phone 1,

Phone 2, Phone 3 and Phone 4. Tip and Ring appear on pins 3 and 4 of these jacks.

Relay Connections: Access to the four form C relays is provided via two six pin screw terminal blocks. The relays are labeled K1, K2, K3 and K4. Each relay is brought out on three terminals. The common contact (COM) is the middle terminal with the normally closed (N.C.) contact on the right and the normally open (N.O.) contact on the left. Relay contacts are rated for 1A @ 24VDC.

Rear View

Setup

Information specific to your application will need to be programmed into the VIP-814 using a computer. The PC used for programming should be connected to the same subnet as the VIP-814. Setup will be done using the IP Solutions Setup Tool. Download the latest version of the free IP Solutions Setup Tool from the Valcom web site at www.valcom.com/vipsetuptool.

Status Indicator Lights

The VIP-814 has 3 status indication lights on the front panel:

STATUS: Flashes then illuminates to indicate power.

LINK: Indicates 100 Mbit Ethernet connection when illuminated. No activity indicates 10 Mbit connection.

ACT: Indicator flashes to indicate network activity.

Front View

TECHNICAL ASSISTANCE

When trouble is reported, verify power is being supplied to the unit and there are no broken connections. If a spare unit is available, substitute a spare unit for the suspected defective unit.

Assistance in troubleshooting is available from the factory. Call [phone] and press 1 for Technical Support or via email at [e-mail].

When requesting assistance, you should include all available information. General information and troubleshooting procedures are available on the Valcom website at www.valcom.com.

Valcom equipment is not field repairable. Valcom, Inc. maintains service facilities in Roanoke, VA. Should repairs be necessary, attach a tag to the unit clearly stating your company name, address, phone number, contact person and the nature of the problem. Send the unit to:

Valcom, Inc.

Repair & Return Dept.

5614 Hollins Road

Roanoke, Va. 24019-5056

VALCOM LIMITED WARRANTY

Valcom, Inc. warrants its products only to the original purchaser, for its own use, to be free from defects in materials and workmanship under conditions of normal use and service for a period of one year from the date of shipment. This Limited Warranty obligation shall be limited to the replacement, repair or refund of any such defective device within the warranty period, provided that:

1. inspection by Valcom, Inc. indicates the validity of the claim;
2. the defect is not the result of damage, misuse or negligence after the original shipment;
3. the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service charge plus parts and labor will be applied to units defaced or physically damaged);
4. freight charges for the return of products to Valcom are prepaid;
5. all units 'out of warranty' are subject to a service charge. The service charge will cover minor repairs (major repairs will be subject to additional charges for parts and labor).

This Limited Warranty is in lieu of and excludes all other warranties, expressed or implied and in no event shall Valcom, Inc. be liable for any anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the purchase, operation, maintenance, installation, removal or use of the product. The maximum liability of Valcom under this warranty is limited to the purchase price of the specific Product covered by the warranty.

Disclaimer. Except for the Limited Warranty provided herein, the product is provided "as-is" without any warranty of any kind whatsoever including, without limitation, any WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the carrier should be notified immediately. Claims for such damage should be filed with the carrier involved in accordance with the F.O.B. point.

Headquarters:

Valcom, Inc.

5614 Hollins Road Roanoke, VA 24019-5056

Phone: [phone] FAX: [phone]

Place template in area where unit is to be mounted and mark. Install 2 mounting brackets to wall using 6 #8 wood screw x 3/4 long at center mark as shown. Check fit of unit between mounting brackets. When okay, install unit to the mounting brackets using 4 of #8 x 3/8 screw.

Mounting Unit to Wall Template