HomeHero FC8917 - Vacuum Cleaner PHILIPS - Free user manual and instructions

Product Type	Bagless Canister Vacuum Cleaner
Brand	Philips
Model	HomeHero FC8917
Dimensions (W x D x H)	Approx. 400 x 250 x 280 mm
Weight	Approx. 5.5 kg
Power Supply	220-240 V, 50-60 Hz
Power Consumption	1400 W
Suction Power	Max 350 W
Noise Level	78 dB (A)
Operating Radius	10 m
Dust Container Capacity	2.0 L
Filtration System	HEPA 13 filter
Filter Maintenance	Washable and reusable
Attachments Included	Crevice nozzle, brush nozzle, upholstery tool
Cord Length	7 m
Control Type	Foot switch
Energy Efficiency Class	A

Frequently Asked Questions - HomeHero FC8917 PHILIPS

How do I empty the dust container on the Philips HomeHero FC8917?

To empty the dust container, press the release button on the handle and lift the container away from the unit. Hold it over a trash bin, press the bottom release button to open the flap, and empty the contents. Close the flap securely before reattaching.

How often should I clean the HEPA filter?

The HEPA filter should be cleaned every 3 months or when the suction power drops. Tap it gently to remove dust or wash it under running water (cold) if washable. Allow it to dry fully for 24 hours before reinstalling.

What attachments are included with the FC8917?

It comes with a crevice nozzle for tight spaces, a brush nozzle for delicate surfaces, and an upholstery tool for furniture. All attachments click onto the wand or hose.

Can I use the vacuum without the HEPA filter?

No, never operate the vacuum without the HEPA filter in place. It protects the motor and ensures clean exhaust air. Running without it may damage the unit and void warranty.

How do I clean the vacuum hose if it is clogged?

Disconnect the hose from the vacuum and check for blockages. Use a long, flexible object (like a broom handle) to gently push the clog out. Alternatively, run water through the hose if possible, then dry thoroughly before reconnecting.

What is the maximum operating radius of the FC8917?

The operating radius is 10 meters, combining a 7-meter power cord and a 3-meter hose. This allows you to clean large rooms without changing outlets.

Is the dust container washable?

Yes, the dust container can be washed with warm water and mild soap. Ensure it is completely dry before reinserting. Do not wash in a dishwasher.

Why does the vacuum lose suction power?

Check for full dust container, clogged filter, or blockages in the hose/ attachments. Clean or replace the filter as needed. Also ensure the airflow path is clear.

How do I store the vacuum cleaner?

Wrap the power cord around the hooks on the back of the unit. Store the vacuum upright in a dry place. Attachments can be stored on the tool clip or in a separate bag.

Where can I find replacement parts for the Philips HomeHero FC8917?

Replacement parts such as filters, dust containers, and accessories are available on the Philips website or authorized dealers. Use the model number FC8917 to locate the correct parts.

USER MANUAL HomeHero FC8917 PHILIPS

ENGLISH 6

INDONESIA 13

한국어 20

BAHASA MELAYU 27

ภาษาไทย 35

TIẾNG VIỆT 41

繁體中文 48

简体中文 54

Introduction

Congratulations on your purchase and welcome to Philips! To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome.

General description (Fig. 1)

1 Cover 2 Cover release tab 3 Motor protection filter 4 Dustbag holder 5 Dustbag 6 Hose connection opening 7 Dustbag-full indicator 8 Top handle 9 Suction power selection wheel 10 On/off button 11 Cord rewind button 12 Handgrip with hose (specific types only) 13 Suction power control slide (specific types only) 14 Hard-floor nozzle (specific types only) 15 Tri-Active nozzle (specific types only) 16 Parking/storage ridge 17 Side brush 18 Rocker switch for carpet/hard floor settings 19 Combination nozzle (specific types only) 20 Rocker switch for carpet/hard floor settings 21 Mini turbo brush (specific types only) 22 Crevice tool 23 Small nozzle 24 Small brush (specific types only) 25 Telescopic tube with button connection (specific types only) 26 Accessory clip 27 Telescopic tube (specific types only) 28 Filter grille 29 Washable HEPA 12 filter 30 Parking slot 31 Mains cord with plug 32 Handgrip 33 Swivel wheel 34 Storage slot 35 Type plate 36 Rear wheels

Important

Read this user manual carefully before you use the appliance and save it for future reference.

Danger

- Never suck up water or any other liquid. Never suck up flammable substances and do not suck up ashes until they are cold.

Warning

- Check if the voltage indicated on the appliance corresponds to the local mains voltage before you connect the appliance.

• Do not use the appliance if the plug, the mains cord or the appliance itself is damaged.
• If the mains cord is damaged, you must have it replaced by Philips, a service centre authorised by Philips or similarly qualified persons in order to avoid a hazard.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.
• Do not point the hose, the tube or any other accessory at the eyes or ears nor put it in your mouth when it is connected to the vacuum cleaner and the vacuum cleaner is switched on.

Caution

- When you use the vacuum cleaner to vacuum ashes, fine sand, lime, cement dust and similar substances, the pores of the dustbag become clogged. As a result, the dustbag-full indicator will indicate that the dustbag is full. Replace the disposable dustbag or empty the reusable dustbag, even if it is not full yet (see chapter ‘Replacing/emptying the dustbag’).

- Never use the appliance without the motor protection filter. This could damage the motor and shorten the life of the appliance.

- Only use Philips s-bag ^TM synthetic dustbags or the reusable dustbag provided (some countries only).

Electromagnetic fields (EMF)

This Philips appliance complies with all standards regarding electromagnetic fields (EMF). If handled properly and according to the instructions in this user manual, the appliance is safe to use based on scientific evidence available today.

Before first use

1 Take the appliance and its accessories out of the box. 2 Remove any sticker, protective foil or plastic from the appliance.

Preparing for use

Connecting the hose

1 To connect the hose, push it firmly into the appliance ('click'). Make sure the recess in the hose connector fits exactly on the projection on the housing of the appliance (Fig. 2). 2 To disconnect the hose, press the buttons (1) and pull the hose out of the appliance (2) (Fig. 3).

Connecting the telescopic tube

1 To connect the telescopic tube to the handgrip:

• Telescopic tube with conical connection (specific types only): Insert the handgrip into the telescopic tube and turn a little (Fig. 4).
• Telescopic tube with button connection (specific types only): Press the spring-loaded lock button on the handgrip and insert the handgrip into the telescopic tube. Fit the spring-loaded lock button into the opening in the tube ('click') (Fig. 5).

2 To disconnect the telescopic tube from the handgrip:

• Telescopic tube with conical connection (specific types only): Pull the handgrip out of the telescopic tube while turning it a little.
• Telescopic tube with button connection (specific types only): Press the spring-loaded lock button and pull the handgrip out of the tube.

3 Adjust the telescopic tube to the length you find most comfortable during vacuuming. (Fig. 6)

Hold the collar with one hand and pull the tube part above the collar upwards or push it downwards with the other hand.

Connecting the accessories

1 To connect the tube to one of the accessories: (Fig. 7)

• Telescopic tube with conical connection (specific types only): Insert the telescopic tube into the accessory while turning it a little.
• Telescopic tube with button connection (specific types only): Press the spring-loaded lock button on the telescopic tube and insert the tube into the accessory. Fit the spring-loaded lock button into the opening in the accessory ('click').

2 To disconnect the telescopic tube from one of the accessories:

• Telescopic tube with conical connection (specific types only): Pull the telescopic tube out of the accessory while turning it a little.
• Telescopic tube with button connection (specific types only): Press the spring-loaded lock button and pull the tube out of the accessory.

Tip: The small nozzle, crevice tool and small brush (specific types only) can also be connected to the handgrip of the hose.

Accessory clip

1 Insert the crevice tool and the small nozzle into the clip. 2 Snap the accessory clip onto the tube (Fig. 8). 3 Pull the accessory clip from the tube to remove it.

Tri-Active nozzle (specific types only)

The Tri-Active nozzle is a multi-purpose nozzle for carpets and hard floors.

• The side brushes catch more dust and dirt at the sides of the nozzle and allow you to clean better along furniture and other obstacles (Fig. 9).
• The opening at the front of the nozzle allows you to suck up larger particles (Fig. 10).

1 Use the hard floor setting to clean hard floors (for instance tiled, parqueted, laminated and linoleumed flooring): push the rocker switch on top of the nozzle with your foot to make the brush strip come out of the housing. At the same time, the wheel is lifted to prevent scratching and to increase manoeuvrability (Fig. 11). 2 Use the carpet setting to clean carpets: push the rocker switch again to make the brush strip disappear into the nozzle housing. The wheel is lowered automatically (Fig. 12).

Combination nozzle (specific types only)

The combination nozzle can be used on either carpets or hard floors.

1 To clean hard floors, push the rocker switch on top of the nozzle with your foot (Fig. 13). The brush strip for cleaning hard floors comes out of the nozzle housing. 2 To clean carpets, push the rocker switch again (Fig. 14).

The brush strip disappears into the nozzle housing.

Hard-floor nozzle (specific types only)

- The hard-floor nozzle is designed for gentle cleaning of hard floors (Fig. 15).

Mini turbo brush (specific types only)

The mini turbo brush is specially designed for effectively picking up animal hairs and fluff from furniture and mattresses. The unique brush inside the mini turbo brush loosens the hair from the fabric. Then the hair is picked up by the vacuum cleaner.

The mini turbo brush can be attached to the handgrip of the hose or to the telescopic tube.

1 To attach the mini turbo brush, insert it into the handgrip or the telescopic tube and turn a little. 2 To detach the mini turbo brush, pull it out of the handgrip or the telescopic tube while turning it a little.

Using the appliance

1 Pull the cord out of the appliance and put the mains plug in the wall socket. 2 Press the on/off button on top of the appliance to switch on the appliance (Fig. 16).

Tip: To avoid bending your back, press the on/off button with your foot.

3 If you want to park the tube for a moment during vacuum cleaning, insert the ridge on the nozzle into the parking slot (Fig. 17). 4 To ensure stable parking of the telescopic tube, adjust the tube to the shortest length. 5 To switch off the appliance, press the on/off button on top of the appliance.

Adjusting suction power

1 During vacuum cleaning, you can adjust the suction power with the selection wheel on top of the appliance (Fig. 18). - Use maximum suction (+) power to vacuum very dirty carpets and hard floors. - Use minimum suction power (-) to vacuum curtains, tablecloths etc. 2 Specific types only: You can also adjust the suction power with the suction power slide on the handgrip (Fig. 19).

Storage

1 Switch off the appliance and remove the mains plug from the wall socket. 2 Press the cord rewind button to rewind the mains cord (Fig. 20). 3 Specific types only: Always put the Tri-Active nozzle in the carpet setting when you store it. This prevents the side brushes from becoming bent (Fig. 12). 4 Put the appliance in upright position. To attach the nozzle to the appliance, insert the ridge on the nozzle into the storage slot (Fig. 21).

To ensure stable storage of the telescopic tube, adjust the tube to the shortest length.

Replacing/emptying the dustbag

Always unplug the appliance before you replace the disposable dustbag or empty the reusable dustbag.

Replacing the disposable dustbag

- Replace the dustbag as soon as the dustbag-full indicator has changed colour permanently, i.e. even when the nozzle is not placed on the floor (Fig. 22).

1 Pull the cover upwards to open it (Fig. 23). 2 Lift the dustbag holder out of the appliance (Fig. 24).

Make sure you hold the dustbag upright when you lift it out of the appliance.

3 Pull at the cardboard tag to remove the full dustbag from the holder (Fig. 25).

When you do this, the dustbag is sealed automatically.

4 Slide the cardboard front of the new dustbag into the two grooves of the dustbag holder as far as possible. (Fig. 26) 5 Put the dustbag holder back into the vacuum cleaner (Fig. 27).

Note: If no dustbag has been inserted, you cannot close the cover.

6 Push the cover downwards to close it ('click').

Emptying the reusable dustbag (some countries only)

In some countries, this vacuum cleaner also comes with a reusable dustbag that can be used and emptied repeatedly. You can use the reusable dustbag instead of disposable dustbags. To remove and insert the reusable dustbag, simply follow the instructions in 'Replacing the disposable dustbag'.

To empty the reusable dustbag:

1 Slide the clip off the dustbag sideways. 2 Shake out the contents into a dustbin. 3 To close the dustbag, slide the clip back onto the bottom edge of the dustbag.

Cleaning and maintenance

Always unplug the appliance before you clean or replace the filters.

Cleaning the permanent motor protection filter

Clean the permanent motor protection filter every time you empty the reusable dustbag or replace the disposable dustbag.

1 Remove the dustbag holder with the dustbag (Fig. 24). 2 Press the tab at the top of the motor protection filter holder down to release it (Fig. 28). 3 Pull the top of the motor protection filter holder towards you (1) and lift the filter holder out of the dustbag compartment (2). (Fig. 29) 4 Shake the filter over a dustbin to clean it. 5 Put the clean filter back into the filter holder. 6 Fit the two lugs of the filter holder behind the ridge at the bottom to ensure that it fits properly at the top (1). Then press the filter holder home ('click') (2) (Fig. 30). 7 Place the dustbag holder with the dustbag back into the appliance and close the cover.

Cleaning the washable HEPA 12 filter

The washable HEPA 12 filter is able to remove 99.5% of all particles down to 0.0003mm in size from the outlet air. This not only includes normal house dust, but also harmful microscopic vermin such as dust mites and their excrements, which are well-known causes of respiratory allergies.

Note: To guarantee optimal dust retention and performance of the vacuum cleaner, always replace the HEPA filter with an original Philips filter of the correct type (see chapter 'Ordering accessories').

Clean the washable HEPA 12 filter every 6 months. You can clean the washable HEPA 12 filter max. 4 times. Replace the filter after it has been cleaned 4 times.

1 To open the HEPA filter grille, grab the tabs and pull it upwards (Fig. 31). 2 Take the HEPA 12 filter out of the appliance (Fig. 32). 3 Rinse the pleated side of the HEPA 12 filter under a hot slow-running tap.

• Hold the filter in such a way that the pleated side points upwards and the water flows parallel to the pleats. Hold the filter at an angle so that the water washes away the dirt inside the pleats (Fig. 33).
• Turn the filter 180° and let the water flow along the pleats in the opposite direction (Fig. 34).
• Continue this process until the filter is clean.

Never clean the washable filter with a brush (Fig. 35).

Note: Cleaning does not restore the original colour of the filter, but does restore its filtration power.

4 Carefully shake the water from the surface of the filter. Let the filter dry for at least 2 hours before you put it back into the vacuum cleaner. Note: Make sure that the filter is completely dry before you put it back into the appliance. 5 Put the filter back into the appliance (Fig. 36). Note: Make sure that the two lugs of the HEPA filter point downwards. 6 To close the HEPA filter grille, first align the top of the grille with the appliance (1). Then press the tabs downwards until the grille locks into place (2) ('click') (Fig. 37).

Cleaning the mini turbo brush

To clean the brush inside the mini turbo brush, follow the steps below:

1 Turn the mini turbo brush upside down. 2 To unlock the mini turbo brush, turn the ring anticlockwise (1) and pull it towards you (2) (Fig. 38). 3 Separate the two housing halves (Fig. 39). 4 Remove the hairs and dirt entangled around the brush. (Fig. 40)

Do not detach the brush and the parts inside the mini turbo brush.

5 Slide the three ridges of the bottom part into the three slots of the top part (Fig. 41). 6 Lower the bottom part onto the top part to close the turbo brush (Fig. 42). 7 To lock the mini turbo brush, slide the ring towards the housing (1) and turn it clockwise to fix it (2) (Fig. 43).

Ordering accessories

To purchase dustbags, filters or other accessories for this appliance, please visit www.philips.com, consult the worldwide guarantee leaflet or contact the Philips Consumer Care Centre in your country.

Ordering dustbags

• Philips Classic s-bag ™ synthetic dustbags are available under type number FC8021.
• Philips Clinic s-bag ™ high filtration synthetic dustbags are available under type number FC8022.
• Philips Anti-odour s-bag™ synthetic dustbags are available under type number FC8023.
• Reusable dustbags (some countries only) are available under code number 4322 004 93370.

Note: Please visit www.s-bag.com for more information about the s-bag.

Ordering filters

- Washable HEPA 12 filters are available under type number FC8044.

Environment

- Do not throw away the appliance with the normal household waste at the end of its life, but hand it in at an official collection point for recycling. By doing this, you help to preserve the environment (Fig. 44).

Guarantee and service

If you need service or information or if you have a problem, please visit the Philips website at www.philips.com or contact the Philips Consumer Care Centre in your country (you find its phone number in the worldwide guarantee leaflet). If there is no Consumer Care Centre in your country, go to your local Philips dealer.

Troubleshooting

This chapter summarises the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, contact the Consumer Care Centre in your country.

1 The suction power is insufficient.

A Check if the dustbag is full. If necessary, replace the disposable dustbag or empty the reusable dustbag (some countries only). B Check if the filters need to be cleaned or replaced. If necessary, clean or replace the filters.

C Check if the suction power selection wheel is in maximum position.

D Check if the nozzle, tube or hose is blocked up.

- To remove the obstruction, disconnect the blocked-up item and connect it (as far as possible) the other way around. Switch on the vacuum cleaner to force the air through the blocked-up item in opposite direction (Fig. 45).

2 Specific types only: hairs are entangled around the brush inside the mini turbo brush.

A Clean the mini turbo brush. See chapter 'Cleaning', section 'Cleaning the mini turbo brush'. (Fig. 46)

Introduction

How to use the machine