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USER MANUAL Q7406 AXIS
This manual is intended for administrators and users of the AXIS Q7406 Video Encoder Blade, and is applicable for firmware release 5.00 and later. It includes instructions for using and managing the encoder on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later versions of this document will be posted to the Axis Website, as required. See also the product's online help, available via the Web-based interface.
Liability
Every care has been taken in the preparation of this manual. Please inform your local Axis office of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material.
Intellectual Property Rights
Axis AB has intellectual property rights relating to technology embodied in the product described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the patents listed at http://www.axis.com/patent.htm and one or more additional patents or pending patent applications in the US and other countries.
This product contains licensed third-party software. See the menu item "About" in the product's user interface for more information.
This product contains source code copyright Apple Computer, Inc., under the terms of Apple Public Source License 2.0 (see http://www.opensource.apple.com/apsl/).
The source code is available from: http://developer.apple.com/darwin/projects/bonjour/
Equipment Modifications
This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals.
Trademark Acknowledgments
Apple, Boa, Bonjour, Ethernet, Internet Explorer, Linux, Microsoft, Mozilla, Netscape Navigator, OS/2, Real, QuickTime, UNIX, Windows, WWW are registered trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries. Axis Communications AB is independent of Sun Microsystems Inc.
UPnP ^TM is a certification mark of the UPnP ^TM Implementers Corporation.
Support
Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:
- download user documentation and firmware updates
- find answers to resolved problems in the FAQ database. Search by product, category, or phrases
• report problems to Axis support by logging in to your private support area - visit Axis Support at www.axis.com/techsup
Table of contents
Notices 2
Product Description 4
Key features 4
Overview 4
LED indicators 4
Using the video encoder 5
Access from a browser 5
Setting the root password 6
Access from the internet 6
Setting the root password over a secure connection 6
The Live View page 7
Video Streams 9
How to stream H.264 9
Motion JPEG 10
Alternative methods of accessing the video stream 10
Video settings 11
Video Stream 11
Stream Profiles 12
Camera Settings 12
Overlay Image 13
Privacy mask 13
Live View Config 14
Layout 14
Event Configuration 17
Event Servers 17
Event Types 17
Camera tampering 19
Motion Detection 20
Port Status 21
Pan Tilt Zoom 22
Installing PTZ devices 22
PTZ configuration 23
PTZ controls 25
System Options 27
Security 27
Date & Time 29
Network 29
Ports & Devices 33
LED Settings 33
Maintenance 33
Support 33
Advanced 34
About 34
Resetting to the Factory Default Settings 35
Unit connectors ....36
Pin assignments 36
Troubleshooting 39
Checking the Firmware 39
Upgrading the Firmware 39
Technical Specifications 43
General performance considerations 44
Optimizing your system 44
Glossary 45
Index 47
Product Description
This manual applies to the AXIS Q7406 Video Encoder Blade.
Key features
• High-density solution
When AXIS Q7406 blades, which have 6 video inputs, are used with AXIS Q7900 Rack, up to 84 analog cameras can be supported in one 4U, 19-inch rack.
- Superb video q uality
AXIS Q7406 offers the highly efficient H.264 video compression, which drastically reduces bandwidth and storage requirements without compromising image quality. Motion JPEG is also supported for increased flexibility.
- Multiple H.264 streams
AXIS Q7406 can deliver multiple, individually configurable video streams from each channel at full frame rate in all resolutions up to D1 (720x480 in NTSC, 720x576 in PAL). This means that for each channel, several video streams can be configured with different compression formats, resolutions and frame rates for different needs.
• Image set ting adjustment
AXIS Q7406 also enables users to adjust image settings such as contrast, brightness and saturation to improve images before encoding takes place.
- Intelligent video capabilities
AXIS Q7406 includes intelligent capabilities such as enhanced video motion detection and active tampering alarm. The encoder's external inputs and outputs can be connected to devices such as sensors and relays, enabling the system to react to alarms and activate lights or open/close doors.
Overview

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Bus connectors S/N & P/N label DIP switches 12.15Hz 6 Video inputs
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Video inputs 1-6 Status LEDs 1-6 Control button Reset button Power LEDLED indicators
| Status | Green Steady | green - normal operation |
| Red One flash | - the corresponding channel is starting up | |
| Two flashes - the corresponding channel is resetting to factory default settings | ||
| Steady red - hardware error on the corresponding channel | ||
| Green/red Flashes for no connection to AXIS I | nternet Dynamic DNS Service | |
| Power | Green Normal | operation |
| Green/Amber | Flashes for one or more channel upgrade |
Using the video encoder
Refer to the installation guide supplied with your product in order to install the AXIS Q7406 Video Encoder Blade. The AXIS Q7406 can be used with most standard operating systems and browsers.
Notes:
- To view streaming video in Microsoft Internet Explorer, set your browser to allow ActiveX controls and install AXIS Media Control (AMC) on your workstation.
- QuickTime ^TM are also supported for viewing streaming H.264 video.
- If your workstation restricts the use of additional software components, the video encoder can be configured to use a Java applet for viewing Motion JPEG.
- The video encoder includes 6 decoder licenses for viewing H.264 video streams. This is automatically installed with AMC. The administrator can disable the installation of the H.264 decoder, to prevent installation of unlicensed copies.
• Each AXIS Q7406 has 6 serial numbers.
Access from a browser
- Start a browser (Internet Explorer, Firefox).
- Enter the IP address or host name of the one or more of the video inputs of the video encoder in the Location/Address field of your browser.
To access the video encoder from a Macintosh computer (Mac OSX), click on the Bonjour tab and select one or more of the AXIS Q7406 video inputs from the drop-down list. - If this is the first time you are accessing the AXIS Q7406, see Access from the internet, on page 6. Otherwise enter your user name and password, set by the administrator.
- The encoder's Live View page appears in your browser.

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AXIS Q7406 Video Encoder Live View | Setup | Help Stream profile Motion JPEG 3D V8R3E OVIDENNote:
The layout of the Live View page may have been customized to specific requirements. Consequently, some of the examples and functions featured here may differ from those displayed on your own Live View page.
Setting the root password
- When accessing the camera for the first time, the 'Configure Root Password' dialog appears.
- Enter a password and re-enter to confirm. Click OK.
- The 'Connect to...' dialog appears. Enter the User name: root
- Enter the password set in step 2, and click OK. If the password is lost, the camera must be reset to the factory default settings. See Resetting to the Factory Default Settings, on page 35.
Notes:
- The default administrator user name 'root' is permanent and cannot be deleted.
- While setting the root password, click Yes to install the AXIS Media Control (AMC), if you are prompted to. You will need administrator rights on the computer to do this.

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Create Certificate Secure configuration of the root password via HTTPS requires a self-signed certificate. Create self-signed certificate... Configure Root Password User name: root Password: Confirm password: OK The password for the pre-configured administrator root must be changed before the product can be used. If the password for root is lost, the product must be reset to the factory default settings, by pressing the button located in the product's casing. Please see the user documentation for more information.Access from the internet
Once connected, the camera is accessible on your local network (LAN). To access the camera from the Internet you must configure your broadband router to allow incoming data traffic to the camera. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the camera. This is enabled from Setup > System Options > Network > TCP/IP Advanced.
For more information, please see NAT traversal (port mapping) for IPv4, on page 31. See also the AXIS Internet Dynamic DNS Service at www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup
Setting the root password over a secure connection
To gain access to the product, the password for the default administrator user root must be set. This is done in the 'Configure Root Password' dialog, which is displayed when the video encoder is accessed for the first time.
To prevent network eavesdropping when setting the root password, this can be done via an encrypted HTTPS connection, which requires an HTTPS certificate (see note below).
To set the password via a standard HTTP connection, enter it directly in the first dialog shown below.
To set the password via an encrypted HTTPS connection, follow these steps:
- Click the Create self-signed certificate button.
- Provide the requested information and click OK. The certificate is created and the password can now be set securely. All traffic to and from the video encoder is encrypted from this point on.
- Enter a password and then re-enter it to confirm the spelling. Click OK. The password has now been configured.

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Create Certificate Secure configuration of the root password via HTTPS requires a self-signed certificate. Create self-signed certificate... To create an HTTPS connection, start by clicking this button. Configure Root Password User name: root Password: Confirm password: The password for the pre-configured administrator re- before the product can be used. If the password for root is lost, the product must be settings, by pressing the button located in the product user documentation or for more information. Create Self-Signed Certificate Common name: 10.92.25.23.1 Validity: 365 days The name of the entity to be certified, i.e. the IP ad product. Once the certificate is created, this page will close and configure the root password via HTTPS. OK Cancel Configure Root Password using HTTPS User name: root Password: Confirm password: OK To configure the password directly via an unencrypted connection, enter the password here.Note:
HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt the traffic between web browsers and servers. The HTTPS certificate controls the encrypted exchange of information.
The default administrator user root cannot be deleted.
If the password for root is lost or forgotten, the video encoder must be reset to the factory default settings. See Resetting to the Factory Default Settings, on page 35.
The Live View page
If your video encoder has been customized to meet specific requirements, the buttons and other items described below may or may not be displayed on the Live View page. The following provides an overview of each available button:
General controls

The Stream Profile drop-down list allows you to select a customized or pre-programmed stream profile on the Live View page. Stream profiles are configured under Video > Stream Profiles, see Stream Profiles, on page 12 for more information.

Pulse - click this button to activate the output for a defined period of time - e.g. switching a light on for 20 seconds.

Active/Inactive - click these buttons to manually start and stop a connected device - e.g. switch a light on/off.

The Action buttons can trigger an event directly from the Live View page. These are configured under Setup > Live View Config > Layout.

The Snapshot button saves a snapshot of the video image currently on display. Right-click on the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AMC viewer toolbar is not available.
AXIS Media Control toolbar
The AMC viewer toolbar (AXIS Media Control) is available in Microsoft Internet Explorer only. See AXIS Media Control toolbar, on page 8 for more information. AMC displays the following buttons:

The Play button connects to the Axis product and starts playing a media stream.

The Stop button stops the stream being played and terminates all network traffic with the Axis product.

The Snapshot button takes a snapshot of the current image. The location where the image is saved can be specified using the AXIS Media Control (AMC).

Click the View Full Screen button and the video image will fill the entire screen area. No other windows will be visible. Press Esc (Escape) on the computer keyboard to cancel full screen view.

The Record button is used to record the current video stream. The location where the recording is saved can be specified using the AXIS Media Control toolbar.
Pan/Tilt/Zoom controls

When in Center Mode, click on any part of the image other than its exact center and the camera will move so that the point you clicked on becomes the new center of the image.

If you select Emulate Joystick Mode, the camera moves in the direction of the mouse pointer. If you click and hold down on the left mouse button, and then point your cursor at the lower left hand corner of the image, the camera continues to move left and down until you release the mouse button.
Video Streams
The video encoder provides several image and video stream formats. Your requirements and the properties of your network will determine the type you use.
The Live View page in the video encoder provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Other applications and clients can also access these video streams/images directly, without going via the Live View page.
How to stream H.264
This video compression standard makes good use of bandwidth, and can provide high quality video streams at less than 1 Mbit/s.
Deciding which combination of protocols and methods to use depends on your viewing requirements, and on the properties of your network. The available options in AMC are:
| Unicast RTP This unicast | method (RTP over UDP) should be your first consideration for live unicast video, especially when it is important to always have an up-to-date video stream, even if some images are dropped. | Unicasting is used for video-on-demand broadcasting, so that there is no video traffic on the network until a client connects and requests the stream.Note that there are a maximum of 20 simultaneous unicast connections. |
| RTP over RTSP This unicast method (RTP tunneled over RTSP) is useful as it is relatively simple to configure firewalls to allow RTSP traffic. | ||
| RTP over RTSP over HTTP | This unicast method can be used to traverse firewalls. Firewalls are commonly configured to allow the HTTP protocol, thus allowing RTP to be tunneled. | |
| Multicast RTP | This method (RTP over UDP) should be used for live multicast video. The video stream is always up-to-date, even if some images are dropped.Multicasting provides the most efficient usage of bandwidth when there are large numbers of clients viewing simultaneously. A multicast broadcast cannot however, pass a network router unless the router is configured to allow this. It is not possible to multicast over the Internet, for example.Note also that all multicast viewers count as one unicast viewer in the maximum total of 10 simultaneous connections. | |
AMC negotiates with the camera to determine the transport protocol to use in the order listed above. This order can be changed and the options disabled, to suit specific requirements.
Important!
H.264 is licensed technology. The video encoder includes one viewing client license. Installing additional unlicensed copies of the viewing client is prohibited. To purchase additional licenses, contact your Axis reseller.
AXIS Media Control (AMC)
The recommended method of accessing live video from the video encoder is to use the AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows.
The AMC control panel can be used to configure various video settings. Please see the readme file included in the tool for more information.
The AMC control panel is automatically installed on first use, after which it can be configured.
Open the AMC Control Panel from:
- Windows Control Panel (from the Start menu)
- Alternatively, right-click the video image in Internet Explorer and click Settings to access the AMC window.
Motion JPEG

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AXIS Media Control Audio PTZ Recording General Network Snapshot MPEG-4 H.264 AXIS Media Control Copyright @ 2004-2008 Axis Communications AB Version 5.04 Versions Item Version Media Control 5.4.16.0 Audio Component 2.1.11.0 RTP Source Filter 2.3.9.0 MPEG-4 Video Decoder 1, 1, 0, 11 H.264 Video Decoder 2, 1, 4, 0 AAC Audio Decoder 1.2.2.0 File Writer 2, 0, 3, 0 View License View User's Manual OK Cancel ApplyThis format uses standard JPEG still images for the video stream. These
images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion.
The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image quality and access to every image contained in the stream. The recommended method of accessing Motion JPEG live video from the video encoder is to use the AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows.
Alternative methods of accessing the video stream
Video/images from the video encoder can also be accessed in the following ways:
- Motion JPEG server push (if supported by the client, Firefox, for example). This option maintains an open HTTP connection to the browser and sends data as and when required, for as long as required.
- Still JPEG images in a browser. Enter the path - http://
/axis-cgi/jpg/image.cgi -
Windows Media Player. This requires AMC and the H.264 viewing client to be installed. The paths that can be used are listed below in the order of preference:
-
Unicast via RTP: axrtpu://
/axis-media/media.amp - Unicast via RTSP: axrtsp://
/axis-media/media.amp - Unicast via RTSP, tunneled via HTTP: axrtsphttp://
/axis-media/media.amp - Multicast: axrtpm://
/axis-media/media.amp
- To access the video stream from QuickT ime™ the following paths can be used:
- rtsp://
/axis-media/media.amp - rtsp://
/axis-media/media.3gp
Notes:
• The video encoder supports QuickTime 6.5.1 and later
- QuickTime adds latency to the video stream (up to 3 seconds)
- It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this
-
Video settings
This section describes how to configure the video encoder, and is intended for product Administrators, who have unrestricted access to all the Setup tools; and Operators, who have access to the settings for Video & Image, Live View Config, and Event Configuration.
You can configure the video encoder by clicking Setup in the top right-hand corner of the Live View page. Click ☐ on this page to access the online help that explains the setup tools.
Video Stream
The video stream settings are separated in tabs:
- Image
• H.264
• M J P E G
Image
Image Appearance
Use these settings to modify the image resolution and compression. Setting the compression level affects the image quality and the amount of bandwidth required, the lower the compression, the higher the image quality with higher bandwidth requirements. The image can also be mirrored (reversed). See the online help files ? for more information.

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AXIS Q7406 Video Encoder Live View I Setup I Help Basic Setup Instructions 1. Users 2. TCP/IP 3. Data & Time 4. Video Stream Video Live View Config Events System Options About Video Stream Settings Image Image Image Image Appearance Resolution: Aspect ratio conversion 4GIF (704 x 376) Compression: 30 [0..100] Minor image Color setting: Color Video Stream Maximum frame rate: Unlimited Limited to: [1..30] fps per viewer Text Overlay Settings Include date: Include time Include text: Text color: white Text background color: black Place text/date/time at top of image Preview View image stream while configuring. Video format: MIPEG Open... Save ResetVideo Stream
To avoid bandwidth problems on the network, the frame rate allowed to each viewer can be limited. Select the Unlimited radio button to allow the highest available frame rate or select the Limited to... radio button and enter a value (1–30) fps in the field.
Text Overlay Settings
Use these settings to include an text, date, and time as overlay. Click for information on available options.
Preview
For a preview of the image before saving, select video format and Open. When satisfied with the settings, click Save.
H.264
GOV Settings
The GOV structure describes the composition of the video stream and setting the GOV-length to a higher value saves considerably on bandwidth.

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AXIS Q7405 Video Encoder Live video | Setup | Help Text, date & time overlay 4331 75.51 2016-15.79 01:41:48 Faying, Video:XXX Sale Communications ABBit Rate Control
Limiting the maximum bit rate helps control the bandwidth used by the H.264 video stream. Leaving the Maximum bit rate as unlimited maintains consistently good image quality but increases bandwidth usage when there is more activity in the image. Limiting the bit rate to a defined value prevents excessive bandwidth usage, but images are lost when the limit is exceeded.
Note that the maximum bit rate can be used for both variable and constant bit rates.
The bit rate can be set as Variable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image complexity, using up bandwidth for increased activity in the image, and less for lower activity in the monitored area.
CBR allows you to set a fixed Target bit rate that consumes a predictable amount of bandwidth. As the bit rate would usually need to increase for increased image activity, but in this case cannot, the frame rate and image quality are affected negatively. To partly compensate for this, it is possible to prioritize either the frame rate or the image quality whenever the bit rate needs to be increased. Not setting a priority means the frame rate and image quality are equally affected.
Note:
To determine a reasonable bit rate, go to Setup > Video > Video Stream > Image, check the Include checkbox and enter the code #b in the Include text: field. The current bit rate will display as a text overlay on the Live View page.
To view the image stream while configuring the GOV settings and Bit rate control, select Open... under Preview.
MJPEG
Sometimes the image size is large due to low light or complex scenery. Adjusting the maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations. Defining the frame size as Unlimited provides consistently good image quality at the expense of increased bandwidth and storage usage during low light. Limiting the frame size optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage usage, the maximum frame size should be set to an optimal value.
Stream Profiles
There are 4 pre-programmed stream profiles available for quick set-up. These settings can be adjusted and new customized profiles can be created. Each profile has a descriptive name, describing its usage and/or purpose. The profiles can be accessed from the Live View page.
• To add a new stream profile, click Add to bring up the Stream Profile Settings panel.
- Choose a descriptive name and enter a description for your profile.
- Choose the form of Video encoding you wish to use from the drop-down list:
H.264 - Also known as MPEG-4 Part 10. This is the new generation compression standard for digital video. This function offers higher video resolution than Motion JPEG or MPEG-4 at the same bit rate and bandwidth, or the same quality video at a lower bit rate.
Motion JPEG - Delivers a high quality video stream, from which individual images can be extracted and saved.
- Copy an existing stream profile to your system and rename the copy
- Modify an existing stream profile based on the light situation and motion to be captured by your video encoder. See Stream Profile Settings for more information.
- Highlight the stream profile you wish to remove, then click Re move to remove it from the list.
Camera Settings
This page provides access to the advanced image settings for the AXIS Q7406.
Image Appearance
Color level – Select an appropriate level by entering a value in the range 0–100. Lower values mean less color saturation, whilst the value 100 gives maximum color saturation.
Brightness - The image brightness can be adjusted in the range 0-100, where a higher value produces a brighter image.
Contrast - Adjust the image's contrast by raising or lowering the value in this field.
Rotate image - The image can be rotated to the correct orientation. Select the appropriate value from the drop-down list.
Video Input
Offset Adjustments - Entering values in these fields changes the horizontal and vertical synchronization for the image. This can be used to eliminate any black border surrounding the image.
Be careful to only use low values, no more than 1–3, as higher values may put the image out of sync.
4CIF de-interlacing – is used to improve video stream image quality from analog devices. Select Adaptive Interpolation from the drop down list for best image quality. For improved image quality that is not as processor intensive, select Blending. If de-interlacing is not necessary select None.
Overlay Image
The following options are available for the overlay image settings:
Uploaded image as overlay is a text and/or a static image superimposed over the video image, for extra information. To upload an image to the video encoder, e.g. a logotype, browse to the image on the computer and click Upload.
To place the overlay image at specific coordinates in the live view image, check Include overlay image at the coordinates and enter the X and Y coordinates.
Once satisfied, click Save. Click View to view the overlay image in the video stream.
Privacy mask
Privacy masks are up to 3 configurable areas of solid color that allow concealment of parts of the image that are not to be viewable. Privacy masks cannot be bypassed via the AXIS VAPIX HTTP API.
Privacy Mask List
The Privacy Mask List shows all the masks that are currently configured in AXIS Q7406 and if they are enabled.
Add/Edit Mask
To define a new mask:
- Click Add and place t he box over the desired area to conceal.
- Choose a color, black, white, gray or red for the box from the drop-down list Privacy mask color
- Enter a descriptive name in Mask name.
- Click Save.
To edit a privacy mask, select it and reshape, move or change color as needed.
Live View Config
Layout

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AXIS Q7406 Video Encoder Live View | Setup | Help Basic Setup Video Live View Config Layout Events System Options About Live View Layout Stream Profile Stream profile: Motion JPEG Show stream profile selection Default Viewer Windows Internet Explorer: AMC (ActiveX) Other Browsers: Server push Notes: QuickTime is only used with H.264. Motion JPEG will be shown with AMC in Windows Internet Explorer and with server push in other browsers. Viewer Settings Show viewer toolbar Enable H.264 decoder installation Show crosshair in PTZ joystick mode* Use PTZ joystick mode as default* Enable recording button *Not applicable to AMC (ActiveX). Action Buttons Show manual trigger button Show snapshot button User Defined Links Show custom link 1 Use ass: cgi link web link Name: Custom link 1 URL: http:// Show custom link 2 Use ass: cgi link web link Name: Custom link 2 URL: http:// Show custom link 3 Use ass: cgi link web link Name: Custom link 3 URL: http:// Show custom link 4 Use ass: cgi link web link Name: Custom link 4 URL: http:// Output Buttons No outputs are specified. Save ResetStream Profile
From the Stream Profile drop-down list, select the stream profile that is to be used for the Live View page. Listed are the standard stream profiles as well as the ones created under Video > Stream Profiles. See the online help files ? on this page for more information.
Default Viewer
From the drop-down lists, select the default method for viewing video images for your browser. The video encoder attempts to show the video images in the selected video format and viewer. If this is not possible, the video encoder overrides the settings and selects the best available combination.
| Browser Viewer Description | ||
| Windows Internet Explorer | AMC Recommended viewer in Windows Internet Explorer (H.264/Motion JPEG). | |
| QuickTime H.264 only. | ||
| Java applet | A slower imaging alternative to AMC. Requires one of the following installed on the client:JVM (J2SE) 1.4.2 or higherJRE (J2SE) 5.0 or higher | |
| Still image | Displays still images only. Hit the Refresh button in your browser to view a new image. | |
| Other browsers | Server Push Recommended viewer for other browsers (Motion JPEG). | |
| QuickTime H.264 only. | ||
| Java applet A slower imaging alternative to Server Push (Motion JPEG only). | ||
| Still image | Displays still images only. Hit the Refresh button in your browser to view a new image. | |
Viewer Settings
Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser.
The administrator can disable the installation of the H.264 decoder included with AMC. This is used to prevent the installation of unlicensed copies. Further decoder licenses can be purchased from your Axis dealer.
Check the Enable recording button to enable recording from the Live View page.
Action Buttons
The Show manual trigger button can be used to manually trigger and stop an event from the Live View page. See Event Configuration, on page 17.
Check the Show snapshot button to save a snapshot from the video stream. This button is mainly intended for use with browsers other than Internet Explorer, or when not using AXIS Media Control (AMC) to view the video stream. AMC for Internet Explorer provides its own snapshot button.
Time limit - set the desired length of the recording in hours/minutes/seconds.
User Defined Links
User defined links can be CGI links or web links. Once configured, the link(s) appear on the Live View page.
To set up a web link, select the Use as web link radio button, enter a descriptive name and enter the URL in the provided field. Click Save and the link appears in the Live View page.
User defined CGI links can be used to issue HTTP API requests, such as PTZ commands.
Example:
- Check Show Custom Link 1.
- Enter a descriptive name, such as "Start continuous pan".
- Select the Use as cgi link radio button and enter the cgi link in the field:

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AXIS Q7406 Video Encoder Live View | Setup | Help Search profile Mation 2008 S430 25.03 2008-05-29 08:41:48 Playing Version 2008 Axis Communications AB user defined linkhttp://192.168.0.125/axis-cgi/com/ptz.cgi?continuouspantiltmove=30,-30
- Check Show Custom Link 2.
- Enter a descriptive name, such as "Stop continuous pan".
- Select the Use as cgi link radio button and enter the cgi link in the field:
http://192.168.0.125/axis-cgi/com/ptz.cgi?continuouspantiltmove=0,0
These links appear in the web interface and can be used to control the Axis video encoder.
For more information on the Axis HTTP API, see the Support/Developer pages on the Axis Web site at http://www.axis.com
Please use the online help files for more information.
Output Buttons
The output buttons are used to manually activate the output from the Live View page, for example, switching a light on and off. There are two options to activate the output:
- Pulse button - activates the output for a defined period
- Active/Inactive – displays two buttons (on/off)
Event Configuration
An event or Event Type in the camera triggers actions when activated. An event type is a set of parameters that defines the actions. A common event type is an alarm that causes the camera to upload images. Many event types use an Event Server, to receive uploaded images.
This section describes how to configure the camera to perform certain actions when events occur.
Definitions
| Event type | A set of parameters describing how and when the camera performs certain actions |
| Triggered Event - see page 18 | An event that is started by some sort of signal, for example, an external device such as a door switch, motion detection, or system event. |
| Scheduled Event - see page 19 | Pre-programmed time period(s) during which an event will run. |
| Action | This occurs when the event runs, for example, uploading of images to an FTP server, or email notification. |
Event Servers
Event Servers are used to receive uploaded image files and/or notification messages. To set up Event Server connections in your camera, go to Setup > Event Configuration > Event Servers and enter the required information for the required server type.
| Server type Purpose Information required | ||
| FTP Server • Receives uploaded images • Descriptive name of your choice• Network address (IP address or host name)• User Name and Password | ||
| HTTP Server • Receives notification messages• Receives uploaded images | • Descriptive name of your choice• URL (IP address or host name)• User Name and Password | |
| TCP Server | • Receives notification messages | • Descriptive name of your choice• Network address (IP address or host name)• Port number |
For details on each setting, see the online help available from each web page.
When the setup is complete, the connection can be tested by clicking the Test button (the connection test takes approximately 10 seconds).
Event Types
An Event Type describes how and when the camera performs certain actions.

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AXIS Q7406 Video Encoder Live View | Setup | Help ► Basic Setup ► Video & Audio ► Live View Config ► Events Instructions Event Servers Event Typos Camera Tampering Motion Detection Port Status Recording List ► System Options About Event Types Event Type List Name Enabl. Priority Trig./Sched. Actions* Main door Yes.Low Xiport ports 0 New Event Yes.Normal Audio 0 Server room Yes.Normal Time frame Bu Add triggered... Add scheduled... Copy Modify... Remove * Fu=FTP upload, Hu=HTTP upload, Eu=Email upload, O=Output port. En=Email notification, Hn=HTTP notification, Tn=TCP notification, Rac=Record to disk, P=PT2 preset, O=Guard TourExample: If somebody passes in front of a camera and an event has been configured to detect and respond to motion, the camera can record and saves images to an FTP server, and can send a notification e-mail to an e-mail address. Images can be sent as e-mail attachments.
Triggered Event
A triggered event could be activated by:
- a push button connected to the camera's input port
- a manually activated action, such as from an action button in the web interface
- detected movement in a configured motion detection window
• on restart (reboot), after power loss - camera tampering
- video loss
- r a c k m o n i t o r *
* the rack monitor applies to the first channel on the first slot and will trigger on a malfunctioning fan or power supply or if the temperature is too high.
How to set up a triggered event
The following example describes how to set up the camera to upload images when the main door is opened.
- Click Add triggered... on the Event Types page. The Triggered Event Type Setup page appears.
- Enter a descriptive Name for the event, such as Main door open.
- Set the Priority - High, Normal or Low (see the online help).
- Set the Respond to Trigger... parameters to define when the event is active, for example, after office hours.
- Select the trigger alternative from the Triggered by... drop-down list. For example, select Input ports, for a sensor connected to the door.
- Set the When Triggered... parameters, that is, define what the camera will do if the main door is opened - upload images to an FTP server or send an e-mail notification.
- Click OK to save the event in the Event Types list.
Please see the online help for descriptions of each available option.
Note:
Up to 10 event types can be configured in the camera, and up to four of these can be configured to upload images.
File names can be formatted according to specific requirements. See File Naming & Date/Time Formats online help.
Pre-trigger and Post-trigger buffers
This function is very useful when checking to see what happened immediately before and/or after a trigger, for example, 30 seconds before and/or after a door was opened. Check the Save stream checkbox under Event Types > Add Triggered... > When Triggered... to view the options. All uploaded images are JPEG images.
Include pre-trigger buffer - images stored internally in the server from the time immediately preceding the trigger. Check the box to enable the pre-trigger buffer, enter the desired length of time and specify the required image frequency.
Include post-trigger buffer - contains images from the time immediately after the trigger. Configure as for pre-trigger.
Notes
- Pre-trigger and Post-trigger buffers will be lost if the connection to the event server fails.
- The maximum length of the pre-/post-buffer depends on the video image size and selected frame rate.
- If the pre- or post-buffer is too large for the camera's internal memory, the frame rate is reduced and individual images may be missing. If this occurs, an entry is created in the unit's log file.
Continue image upload (unbuffered) - enables the upload of video images for a fixed length of time. Specify the length of time for the uploaded recording, in seconds, minutes or hours, or for as long as the trigger is active. Finally, set the desired image frequency to the maximum (the maximum available) or to a specified frame rate. The frame rate will be the best possible, but might not be as high as specified, especially if uploading via a slow connection.
Scheduled Event
A Scheduled event can be activated at preset times, in a repeating pattern on selected weekdays.
Configuration example:
- Click Add scheduled... on the Event Types page.
- Enter a descriptive Name for the event, such as Scheduled e-mail upload.
- Set the Priority (High, Normal or Low).
- Set the Activation Time parameters (24h clock) for the event - start on Sundays at 13.00 with a duration of 12 hours.
- Set the When Activated... parameters, (what the camera would do at the specified time) for example, send uploaded images to an e-mail address.
- Click OK to save the Event in the Event Types list.
Please see the online help for descriptions of each available option.
Camera tampering
The camera tampering application generates an alarm whenever the camera is repositioned, or when the lens is covered, sprayed, or severely defocused.
First, you must create an event, see How to set up a triggered event, on page 18, for the camera to send an alarm.
Settings
The Minimum duration parameter sets the minimum tampering period, that is an alarm will not be triggered until this period has elapsed, even if the tampering conditions are otherwise met. This can help prevent false alarms for known conditions that affect the image.
If the camera lens is sprayed or covered so that the camera live view becomes dark, it will not be possible to distinguish this situation from other situations where the same effect is seen, such as when lighting conditions change.
When the Alarm for dark images parameter is enabled, alarms are generated for all cases where the lights are either dimmed or turned off, or if the lens is sprayed, covered, or rendered severely out of focus. If not enabled, no alarm will be sent.
After you define these settings, click Save.

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AXIS Q7406 Video Encoder Live View | Setup | Help Basic Setup Video & Audio Live View Config Events Instructions Event Servers Event Types Camera Tampering Motion Detection Port Status Recording List System Options About Camera Tampering Settings Minimum duration: 20 seconds ✓ Alarm for dark images. Save ResetMotion Detection
Motion detection is used to generate an alarm whenever movement occurs (or stops) in the video image. A total of 10 Include and/or Exclude windows can be configured.
- Included windows target specific areas within the whole video image
- Excluded window's define areas within an Include window that should be ignored (areas outside Include windows are automatically ignored)
Once configured, the motion detection windows appear in the list of available triggers, for triggering events. See How to set up a triggered event, on page 18.
Note:
Using the motion detection feature may decrease the camera's overall performance.

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AXIS Q7406 Video Encoder Live View | Setup | Help Motion Detection 5308 22:76 2008-05-29 05:20:18 Configure Included Windows Name: New Out Object Size History Sensitivity Base Activity View All windows View Selected WindowConfiguring Motion Detection
- Click Motion Detection in the Event Configuration menu.
- Click the Add Window button.
- Select the Include or Exclude option to define an Include or Exclude window, and enter a descriptive name in the field below.
- Adjust the size (drag the bottom right-hand corner) and position (click on the text at the top and drag to the desired position) of the active window.
- Adjust the Object Size, History and Sensitivity profile sliders (see table below for details). Any detected motion within an active window is then indicated by red peaks in the Activity window (the active window has a red frame).
- Click Save.
To exclude parts of the Include window, select the Exclude option and position the Exclude window as required, within the Include window.
Please see the online help for descriptions of each available option.
| Object Size History Sensitivity | |||
| High level Only | very large objects trigger motion detection | An object that appears in the region will trigger the motion detection for a long period | Ordinary colored objects on ordinary backgrounds will trigger the motion detection |
| Low level Even | very small objects trigger motion detection | An object that appears in the region will trigger motion detection for only a very short period | Only very bright objects on a dark background trigger motion detection |
| Default value | Low High High | ||
Examples:
- Avoid triggering on small objects in the video image by setting the object size level to high.
- To reduce the number of triggers if there is a lot of movement during a short period of time, select a high history level.
• To only detect flashing light, select low sensitivity. In other cases, a high sensitivity level is recommended.
Port Status
Under Event Configuration > Port Status there is a list showing the status for the camera's input and output. This is for the benefit of Operators who have no access to the System Options section.
Example: If the Normal state for a push button connected to an input is set to Open circuit – as long as the button is not pushed, the state is inactive. If the button is pushed, the state of the input changes to active.
Pan Tilt Zoom
Installing PTZ devices
AXIS Q7406 supports several PTZ devices. Please see www.axis.com for a complete list of supported devices, and to obtain the correct driver. Follow the instructions below to install a PTZ device:
- Using an appropriate cable, connect the device to your selected port (RS-422 or RS-485). These ports are available via the I/O terminal connector. See pages 60 and 62 for more information.
- In the setup tools, go to Setup > System Options > Ports & Devices is RS-485 is selected for configuration.

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AXIS Q7406 Video Encoder Live View | Setup | Help ► Basic Setup ► Video ► Live View Config ► Events ► System Options ► Security Date & Time ► Network ► Ports & Devices I/O Ports ► COM Ports RB485 Maintenance ► Support ► Advanced About COM Port Port Settings Port mode RS485 Usage ..... Apply- Select Pan Tilt Zoom from the Usage drop-down list.
- Click Upload to install a PTZ driver. (PTZ drivers are available from the Axis Web site at www.axis.com)
- Click Port Options... to modify the port settings. The default values correspond to the values specified by the PTZ driver.
- From System Options > Ports & Devices, select the port configured for PTZ and then select the video source to use with the device.
- If required, click the Advanced Options button to make further settings and see the online help ?
Note:
Advanced users and application developers can also use the Axis Application Programming Interface and HTTP specification for generic control of PTZ devices using CGI commands or a TCP/IP client. Please refer to the Axis website at www.axis.com for further information.
PTZ configuration
Once PTZ has been installed for the AXIS Q7406, PTZ Configuration now appears in the menu to the left along with the following sub menus

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AXIS Q7401 Video Encoder Live View | Setup | Help + Basic Setup + Video & Audio + Live View Config + PTZ Preset Positions Guard Tour + Advanced Control Queue + Events Recording List + System Options About Preset Positions Preset Position Setup Current position: Use current position at Home Add Available positions: do to Remove Video PTZ Up TILT Down PAN Left Right ZOOM Wide Talk Ctrl panel FOCUS Near Far BPRS Close OpenPreset positions
A preset position is a pre-defined camera view than can be used to quickly move the camera to a specific location.
From Preset Position Setup, use the Pan, Tilt and Zoom (PTZ) controls to steer the camera to the required position. When satisfied with the camera's position, enter a descriptive name. The camera position, iris and focus settings are then saved as a preset position.
The position can be assumed at any time, by selecting the preset's name from the Preset positions drop-down list. Preset positions can be selected in the Live View page; they can be selected as an action when an event is triggered as part of a Guard Tour.
One position can be set as the Home position, which is readily accessible by clicking the box beside Use current position as Home. The position's name will then have (H) added to the end, for example, Office Entrance (H).
Guard tour
A guard tour moves between chosen Preset Positions, one-by-one, in a pre-determined order or at random, and for configurable time periods. The guard tour sequence will keep running, after the user has logged off or closed the browser.

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AXIS Q7406 Video Encoder Live View | Setup | Help Guard Tour Guard Tour List Name Raining Mode Basic Setup Video & Audio Live View Config PTZ Preset Positions Guard Tour Advanced Control Queue Events Recording List System Options About Add....Modify... Start/Stop Removes Notes To schedule a Guard Tour, add a scheduled event from the event page.Advanced
Device Settings - The device settings window is for driver specific settings, so the appearance of this window can vary depending on the driver installed. Options that can be configured include: Driver Specific Settings for Video Source 1, Mechanical Limits for Moving Video Source 1, Light Control for Video Source 1, and Extended Driver Specific Settings for Video Source 1.
Ctrl Panel - The Panel View Settings window contains tools for creating and saving short command buttons that are located under the Control panel. These buttons provide direct access to various built-in auxiliary commands provided by the PTZ driver and are displayed in the PTZ Panel.
Limits - Define the pan, tilt, zoom and focus limits for the video encoder. Movements to the left and right, up and down can be restricted to narrow the area under surveillance. The near focus limit can be set to avoid focusing on objects too close to the camera.
Note:
To be able to set limits, the driver needs to be an "absolute" driver.
OSD Menu - If the PTZ unit supports an internal configuration menu, this can be accessed using the On-Screen Display (OSD). Configure the analog camera by opening and navigating through its internal menu in this display.

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AXIS Q7406 Video Encoder Live View | Setup | Help On-Screen Display Menu Video (Pelco Generic) ** SET UP MENU ** PRESET 1*1 MAP 7 HOME POSITION 1 SELF RETURN OFF AUTO MODE OFF AUTO PAN KEY AUTO PAN DIGITAL FLIP ON LOCAL/REMOTE LOCAL SPECIAL 1 CAMERA 1 RS485 SET UP 7 Basic Setup Video & Audio Live View Config PTZ Preset Positions Guard Tour Advanced Device Controls OSD Menu Control Queue Events System Options AboutPTZ control queue
Use the PTZ control queue window to enable and disable PTZ queueing. This window allows you to set up a queue for viewers wanting to access the video encoder, and limits the number of viewers and the length of time each viewer can access and control the PTZ unit. For more information on how to set up the control queue, please see the online help ☐.

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AXIS Q7406 Video Encoder Live View | Setup | Help PTZ Control Queue Control Queue Settings Enable PTZ control queue Limit number of users in queue to: 20 [1..100] Control queue politime: 20 [5..9600] Save Reset Basic Setup Video & Audio Live View Config PTZ Preset Positions Guard Tour Advanced Control Queue Events Recording List System Options AboutNote also that a viewer who belongs to a group (see Security, on page 27) with a higher PTZ priority can go before other users in the queue and take control of the video encoder.
The order of priority for taking control of the queue is as follows:
- Administrators - An administrator takes over PTZ control regardless of who is first in queue. The administrator will be removed from the queue 60 seconds after their last PTZ control command.
- Event - The AXIS Q7406 can be set up to take control of the queue and move to a specific position for 20 seconds when triggered by an alarm. The event will immediately be placed first in the queue, except when an administrator is in control. For more information, see Triggered Event, on page 18.
- Operator - Same as administrator, but with lower priority.
- Guard Tour - A guard tour has PTZ control for an indefinite period of time. It may be overridden by an Operator, Event or administrator. Guard Tour will resume when higher priority groups leave the queue. For more information see Guard tour, on page 23.
- Viewer - Multiple viewers must wait for their turn. The viewer has 60 seconds PTZ control before control is passed to the next viewer in queue.
Note:
To identify the different users in the viewer group, cookies must be enabled on the client.
PTZ controls
If the video encoder has been appropriately configured, the Live View page displays the controls available for the installed Pan Tilt Zoom (PTZ) device. The administrator can enable/disable the controls for specified users.

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AXIS Q7406 Video Encoder Live View | Setup | Help Stream profile Motion 3P8.0 Up TILT Downs Video PTZ PAN Left Right ZOOM Wide Tele Coil panel FOCUS Near Far OKUS Close OpenThe controls shown depends on the make and model of PTZ device. The most common controls are:
- the Pan bar - moves the camera to the right and left
- the Tilt bar - tips the camera up and down
- the Zoom bar - zooms the view in and out. Note that this is only available if the camera is fitted with a zoom lens
- the Iris bar – adjusts the brightness of the image
Clicking on the bars themselves or on the arrows at the end of the bars moves the camera to a new position. The type of movement and the location of this new position depends on the type of PTZ driver.
When controlling the camera using a relative PTZ driver (see the bars in the illustration above) the new position is relative to the previous position, for example, left of, below, or above. Clicking the bar further from the center results in a larger movement.
In contrast, when using an absolute driver, each position on the bar (see right) represents a defined position in the device's range of movement, with the center of the bar representing the point midway between the two extremes of movement.

Clicking a position directly on the bar moves the camera directly to the new position in one smooth movement. Clicking on the arrows at the ends of a bar causes an incremental change.
Using CGI links to control PTZ devices
User-defined CGI links on the Live View page can be used to issue HTTP API requests, such as PTZ commands. These links are configured in the Live View Layout settings, see Live View Config, on page 14.
PTZ control modes
The PTZ device can also be controlled using click-in-image movement, which has two different types of navigation - Center and Joystick.
Center mode means that when clicking in the image, the camera view centers on the absolute position that was clicked.
Joystick mode moves the camera in the direction of the mouse pointer. By clicking and holding the mouse button down in the image, the PTZ device moves the camera in that direction, relative to the center of the image. The farther from the center the image is clicked, the greater the movement. The camera stops moving when the button is released.
Note:
There is also joystick support in AXIS Media Control (AMC).
Control panel
The focus and iris (image brightness) can be adjusted manually by using the control bars, or they can be set for automatic adjustment, by clicking the Auto iris and Auto focus buttons.
Note:
These buttons appear only if the PTZ driver installed supports them.
To access the Auto iris and Auto focus buttons, click on the Control panel button. The menu to the right will then appear in the upper left hand corner of the screen.
There are also driver specific shortcuts that can appear in the Control Panel. In the screen to the right, a driver has been installed that brings up the Wiper shortcut button, which allows the user to configure and use a windshield wiping action with the video encoder.

flowchart
graph TD
A["Control panel"] --> B["Auto focus"]
B --> C["On Off"]
D["Auto iris"] --> E["On Off"]
F["Backlight comp"] --> G["On Off"]
H["Navigation mode"] --> I["Center Joystick"]
J["IR cut filter"] --> K["On Off Auto"]
L["Close panel"] --> M["Keep open"]
System Options
Security
Users
User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below:
The user list displays the authorized users and user groups (levels):
| Viewer | Provides the lowest level of access, which only allows access to the Live View page. |
| Operator | An operator can view the Live View page, create and modify events, and adjust certain other settings. Operators have no access to System Options. |
| Administrator A | An administrator has unrestricted access to the Setup tools and can determine the registration of all other users. |
HTTP/RTSP Password Settings – Select the type of password to allow. You may need to allow unencrypted passwords if there are viewing clients that do not support encryption, or if you recently upgraded the firmware and the existing clients do support encryption, but need to log in again, and be configured to use this functionality.
User Settings – Check the relevant box to enable anonymous viewer login – allows any viewer direct access to the Live View page.
Enable Basic Setup - Before using the AXIS Q7406, there are certain settings that should be made, most of which require Administrator access privileges. To quickly access these settings use the Basic Setup in the menu. All settings are also available from the standard setup links in the menu. Basic Setup is enabled by default but can be disabled and removed from the menu.
IP Address Filter
Enable IP Address Filtering to allow or deny access to the video encoders. Once enabled, the IP addresses in the list are allowed or denied access according to the choice made in the drop-down list Allow/Deny the following IP addresses.
The administrator can add up to 256 IP address entries to the list (a single entry can contain multiple IP addresses). The users from these IP addresses need to be specified in the user list with the appropriate access rights. This is done from Setup > System Options > Security > Users.
HTTPS
The video encoders support encrypted browsing using HTTPS.
A self-signed certificate can be used until a Certificate Authority-issued certificate has been obtained. Click the Create self-signed Certificate button to install a self-signed certificate. Although self-signed certificates are free and offer some protection, true security is only implemented after the installation of a signed certificate issued by a certificate authority.
A signed certificate can be obtained from an issuing Certificate Authority by clicking the Create Certificate Request button. When the signed certificate is returned, click the Install signed certificate button to import the certificate. The properties of any certificate request currently resident in the camera or installed can also be viewed by clicking the Properties... button. The HTTPS Connection Policy must also be set in the drop-down lists to enable HTTPS in the camera.
For more information, please refer to the online help?
802.1X
IEEE 802.1X is an IEEE standard for port-based Network Admission Control. It provides authentication to devices attached to a network port (wired or wireless), establishing a point-to-point connection, or, if authentication fails, preventing access on that port. 802.1X is based on EAP (Extensible Authentication Protocol).
In a 802.1X enabled network switch, clients equipped with the correct software can be authenticated and allowed or denied network access at the Ethernet level.
Clients and servers in an 802.1X network may need to authenticate each other by some means. In the Axis implementation this is done with the help of digital certificates provided by a Certification Authority. These are then validated by a third-party entity, such as a RADIUS server, examples of which are Free Radius and Microsoft Internet Authentication Service.
To perform the authentication, the RADIUS server uses various EAP methods/protocols, of which there are many. The one used in the Axis implementation is EAPOL using EAP-TLS (EAP-Transport Layer Security).
The Axis network video device presents its certificate to the network switch, which in turn forwards this to the RADIUS server. The RADIUS server validates or rejects the certificate and responds to the switch, and sends its own certificate to the client for validation. The switch then allows or denies network access accordingly, on a preconfigured port.
The authentication process

flowchart
graph TD
A["Axis video device"] --> B["Network switch"]
B --> C["RADIUS server"]
C --> D["Certificate Authority (CA)"]
D --> E["Certificate"]
E --> F["Certificate"]
F --> G["Axis video device"]
style A fill:#f9f,stroke:#333
style B fill:#ccf,stroke:#333
style C fill:#cfc,stroke:#333
style D fill:#fcc,stroke:#333
style E fill:#cff,stroke:#333
style F fill:#ffc,stroke:#333
style G fill:#cfc,stroke:#333
note1["③ Q: Certificate OK?<br>A: OK"] --> A
note2["② Q: Certificate OK?<br>A: OK"] --> B
note3["④"] --> C
note4["①"] --> D
note5["③"] --> G
- A CA server provides the required signed certificates.
- The Axis video device requests access to the protected network at the network switch. The switch forwards the video device's CA certificate to the RADIUS server, which then replies to the switch.
- The switch forwards the RADIUS server's CA certificate to the video device, which also replies to the switch.
- The switch keeps track of all responses to the validation requests. If all certificates are validated, the Axis video device is allowed access to the protected network via a preconfigured port.
Certificates
CA Certificate - This certificate is created by the Certification Authority for the purpose of validating itself, so the AXIS Q7406 needs this certificate to check the server's identity. Provide the path to the certificate directly, or use the Browse... button to locate it. Then click the Upload button. To remove a certificate, click the Remove button.
Client certificate/private key - AXIS Q7406 must also authenticate itself, using a client certificate and a private key. Provide the path to the certificate in the first field, or use the Browse... button to locate it. Then click the Upload button. To remove a certificate, click the Remove button.
Alternatively, it may be possible to upload the certificate and key in one combined file, (e.g. a PFX file or PEM file). Provide the path to the file, or use the Browse... button to locate it. Click Upload to load the file. To remove a certificate and key, click the Remove button.
Settings
EAPOL version - Select the EAPOL version (1 or 2) as used in your network switch.
EAP identity – Enter the user identity associated with your certificate. A maximum of 16 characters can be used.
Private key password - Enter the password (maximum 16 characters) for your user identity.
Enable 802.1X - Check the provided box to enable the 802.1X protocol.
Date & Time
Current Server Time – displays the current date and time (24h clock). The time can be displayed in 12h clock format in the overlay (see below).
New Server Time – select your time zone from the drop-down list. If you want the server clock to automatically adjust for daylight savings time, select the Automatically adjust for daylight saving time changes.
From the Time Mode section, select the preferred method to use for setting the time:
- Synchronize with computer time – sets the time from the clock on your computer.
- Synchronize with NTP Server – the camera will obtain the time from an NTP server every 60 minutes.
- Set manually - this option allows you to manually set the time and date.
Note:
If using a host name for the NTP server, a DNS server must be configured under TCP/IP settings. See Network > Basic TCP/IP Settings below.
Date & Time Format Used in Images - specify the formats for the date and time (12h or 24h) displayed in the video streams.
Use the predefined formats or use your own custom date and time formats. See Advanced File Naming & Date/Time Formats in the online help for information on how to create your own date and time formats.
Network
Basic TCP/IP Settings
AXIS Q7406 support both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP address for the camera can be set automatically via DHCP, or a static IP address can be set manually. If IPv6 is enabled, the video encoders receive an IP address according to the configuration in the network router. There is also the option of using the AXIS Internet Dynamic DNS Service. For more information on setting the IP address, please see the online help.
Network Settings - Click the View button for an overview of the IP configuration of the video encoder.
IPv4 Address Configuration - Check this box to enable IPv4.
Obtain IP address via DHCP – Dynamic Host Configuration Protocol (DHCP) is a protocol that lets network administrators centrally manage and automate the assignment of IP addresses on a network. DHCP is enabled by default. Although a DHCP server is mostly used to set an IP address dynamically, it is also possible to use it to set a static, known IP address for a particular MAC address.
Note:
DHCP should only be enabled if using dynamic IP address notification (see below), or if your DHCP server can update a DNS server, which then allows you to access the AXIS Q7406 by name (host name). If DHCP is enabled and you cannot access the unit, you may have to reset it to the factory default settings and then perform the installation again.
Use the following IP address - To use a static IP address for the AXIS Q7406, check the radio button and then make the following settings:
- IP address - Specify a unique IP address for your AXIS Q7406. (To check if the IP address you intend to use is available or not, click the Test button)
- Subnet mask - Specify the mask for the subnet the AXIS Q7406 is located on
- Default router – Specify the IP address of the default router (gateway) used for connecting devices attached to different networks and network segments.
IPv6 Address Configuration - Check the box to enable IPv6. Other settings for IPv6 are configured in the network router.
Services – Enable ARP/Ping setting of IP address – The IP address can be set using the ARP/Ping method, which associates the unit's MAC address with an IP address. Check this box to enable the service. Leave disabled to prevent unintentional resetting of the IP address.
Notes:
- The ARP/Ping service is automatically disabled two minutes after the unit is started, or as soon as an IP address is set.
- Pinging the unit is still possible when this service is disabled.
AXIS Internet Dynamic DNS Service - Use the AXIS Internet Dynamic DNS service to assign a host name for easy access to your video encoder (requires Internet access).
Click Settings... to register the camera with the Axis Internet Dynamic DNS service, or to modify the existing settings (requires access to the Internet). The domain name currently registered at the Axis Internet Dynamic DNS service for your product can at any time be removed.
For more information, please refer to the online help.
Advanced TCP/IP Settings
DNS Configuration - DNS (Domain Name Service) provides the translation of host names to IP addresses on your network.
Obtain DNS server address via DHCP - automatically use the DNS server settings provided by the DHCP server. Click the View button to see the current settings.
Use the following DNS server address - enter the desired DNS server by specifying the following:
Domain name - enter the domain(s) to search for the host name used by the video encoders. Multiple domains can be separated by semicolons (;). The host name is always the first part of a Fully Qualified Domain Name, for example, myserver is the host name in the Fully Qualified Domain Name myserver.mycompany.com where mycompany.com is the Domain name.
DNS servers - enter the IP addresses of the primary, and secondary DNS servers.
Note:
This is not mandatory with regard to secondary DNS servers.
NTP Configuration - Obtain NTP server address via DHCP - check this radio button to automatically look up and use the NTP server settings as provided by DHCP. Click the View button to see the current settings.
Use the following NTP server address – to create manual settings, check this radio button and enter the host name or IP address of the NTP server.
Host Name Configuration – The video encoders can be accessed using a host name, instead of an IP address. The host name is usually the same as the assigned DNS Name.
For more information, please see Security, on page 27.
Link-Local IPv4 Address - This is enabled by default and assigns the video encoders an additional IP address for use with UPnP ^TM . The camera can have both a Link-Local IP and a static/DHCP-supplied IP address at the same time - these will not affect each other.
HTTP and HTTPS - The default HTTP/HTTPS port numbers (80 and 443 respectively) can be changed to any port within the range 1024-65535. This is useful for simple security port mapping, for example.
NAT traversal (port mapping) for IPv4 – A broadband router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding network traffic from the private network to the "outside", that is, the Internet. Security on the private network (LAN) is increased since most broadband routers are pre-configured to stop attempts to access the private network (LAN) from the public network/Internet.
Use NAT traversal when your video encoders are located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router is forwarded to the camera.

flowchart
graph LR
subgraph LAN (intranet)
A["Computer"] --> B["Server"]
C["Monitor"] --> D["Router"]
D --> E["Broadband (NAT) router"]
end
subgraph WAN (internet)
F["ISP"] --> G["Wireless Cloud"]
G --> H["Internet"]
end
Notes:
- For NAT traversal to work, this must be supported by the broadband router.
- The broadband router has many different names: "NAT router", "Network router", Internet Gateway", "Broadband sharing device" or "Home firewall" but the essential purpose of the device is the same.
Enable/Disable - when enabled, the video encoders attempt to configure port mapping in a NAT router on your network, using UPnP™. Note that UPnP™ must be enabled in the camera (see System Options > Network > UPnP).
Use manually selected NAT router – select this option to manually select a NAT router and enter the IP address for the router in the field provided.
If a router is not manually specified, the video encoders automatically search for NAT routers on your network. If more than one router is found, the default router is selected.
Alternative HTTP port - select this option to manually define an external HTTP port. Enter the port number in the field provided. If no port is entered here a port number is automatically selected when NAT traversal is enabled.
Notes: An alternative HTTP port can be used/be active even if NAT traversal is disabled. This is useful if your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router.
- If you attempt to manually enter a port that is already in use, another available port is automatically selected.
- When the port is selected automatically it is displayed in this field. To change this enter a new port number and click Save.
FTP – The FTP server running in the video encoders enables the upload of new firmware, and user applications. Check the box to enable the service.
RTSP – The RTSP protocol allows a connecting client to start an H.264 stream. Check the box to enable the server and enter the RTSP port number to use. The default setting is 554. Note that H.264 video streams will not be available if this service is not enabled.
SOCKS
SOCKS is a networking proxy protocol. The Axis video encoder can be configured to use a SOCKS server to reach networks on the other side of a firewall/proxy server. This functionality is useful if the video encoder is located on a local network behind a firewall, and notifications, uploads, alarms, and such need to be sent to a destination outside the local network (such as the Internet). See the online help for more information.
QoS (Quality of Service)
Quality of Service (QoS) guarantees a certain level of a specified resource to selected traffic on a network. Quality can be defined as a maintained level of bandwidth, low latency, and no packet losses. The main benefits of a QoS-aware network can be summarized as:
- The ability to prioritize traffic and thus allow critical flows to be served before flows with lesser priority.
- Greater reliability in the network, thanks to the control of the amount of bandwidth an application may use, and thus control over bandwidth races between applications.
The QoS in Axis network video products marks the data packets for various types of network traffic originating from the product. This makes it possible for network routers and switches to reserve a fixed amount of bandwidth for these types of traffic. The video encoders mark the following types of traffic:
- video
• event / a l a r m
• management network traffic
QoS Settings – For each type of network traffic supported by your Axis network video product, enter a DSCP
(Differentiated Services Codepoint) value. This value is used to mark the traffic's IP header. When the marked traffic reaches a network router or switch, the DSCP value in the IP header tells the router or switch the type of treatment to apply to this type of traffic, for example, how much bandwidth to reserve for it. Note that DSCP values can be entered in decimal or hex form, but saved values are always shown in decimal.
For more information on Quality of Service, please see the Axis support web at www.axis.com/techsup
SMTP (email)
Enter the host names (or IP addresses) and port numbers for your primary and secondary mail servers in the fields provided, to enable the sending of notifications and image email messages from the camera to predefined addresses via SMTP.
If your mail server requires authentication, check the box for Use authentication to log in to this server and enter the necessary information. See the online help for more information.
SNMP
The Simple Network Management Protocol (SNMP) allows remote management of network devices. Depending on the level of security required, select the version of SNMP to use. The three levels of security are:
• SNMP V1 - includes no security.
- SNMP V2c - uses very simple security. The community name can be specified as a password for read or read/write access to all supported SNMP objects. The community is the group of network devices using SNMP.
- SNMP V3 - provides encryption and secure passwords. HTTPS must be enabled.
UPnP™
The video encoder includes support for UPnP™. UPnP™ is enabled by default, and the video encoder then is automatically detected by operating systems and clients that support this protocol.
RTP/H.264
These settings are the port range, IP address, port number (video), and Time-To-Live value to use for the video stream(s) in multicast H.264 format. Only certain IP addresses and port numbers should be used for multicast streams. For more information, please see the online help.
Bonjour
The video encoders include support for Bonjour. When enabled, the camera is automatically detected by operating systems and clients that support this.
Ports & Devices
I/O Ports – the pinout, interface support and the control and monitoring functions provided by this connector are described in Pin assignments, on page 36.
LED Settings
The Status indicator LED on the front of the camera can be set to flash at a configurable interval (or to not light up at all) when the unit is accessed. For a listing of all LED behavior, see LED indicators, on page 4, or the online help.
Maintenance
- Restart – the camera is restarted without changing any setting.
- Rest ore - the unit is restarted and most current settings are reset to factory default values. The settings that do not reset are:
• the boot protocol (DHCP or static)
- the static IP address
- the default router
- the subnet mask
- the system time
- 802.1X settings
- Default - the default button should be used with caution. Pressing this returns the camera's settings to the factory default values (including the IP address).
Upgrade Server - See Upgrading the Firmware, on page 39.
Support
The Support Overview page provides valuable information on troubleshooting and contact information, should you require technical assistance.
System Overview – is an overview of the camera's status and settings. Information that can be found here includes the camera's firmware version, IP address, security, event and image settings and recent log items. Many of the captions are also links to the proper Setup page to conveniently make adjustments in the camera's settings.
Logs & Reports – when contacting Axis support, please be sure to provide a valid Server Report with your query. The Access Log is automatically included in the server report.
Information – the Logs, the Server Report and the Parameter List may prove useful when troubleshooting a problem or when contacting the Axis support web.
System Log - Provides information about system events.
Access Log - The Access Log may be used for various purposes:
- Security - Tracking all access to your the camera. The access log lists the IP addresses, users and networking protocols used to access the camera.
- Simple web attraction tracker.
- System analysis and trouble shooting.
Server Report - Provides information about the server status and should always be included when requesting support.
Parameter List - Shows the unit's parameters and their current settings.
Connection List - Lists all clients that are currently accessing video. It is also used for system analysis and trouble shooting.
Configuration
From the drop-down lists, select the size and level of information to be added to the System and Access Log files.
The default information level for the Access Log is set to Critical & Warnings. However, in an error situation and when requesting support, set it to the lowest information level Critical & Warnings & Info.
For the Log Level for Email, select from the drop-down list the level of information to send as email and enter the destination email address.
Advanced
Scripting is an advanced function that enables you to customize and use scripts. This function is a very powerful tool.
Caution!
Improper use may cause unexpected behavior or even cause loss of contact with the unit. If a script does cause problems, reset the unit to its factory default settings. A backup file may be of use to return the unit to its latest configuration.
Axis strongly recommends that you do not use this function unless you understand the consequences. Note that Axis support does not provide assistance for problems with customized scripts.
For more information, please visit the Developer pages at www.axis.com/developer
Plain Config - this function is for the advanced user with experience of Axis video encoder configuration. All parameters can be set and modified from this page. Help is available from the standard help pages.
About
Here you can find basic information about your video encoder. You can also view third party software licenses.
Resetting to the Factory Default Settings
This will reset all the parameters, in all 6 units (including all six IP addresses), to the factory default settings.
- Press both the Reset button and Control button.
- Release the Reset button and hold the Control button.
- Keep the Control button pressed until the Power indicator turns green and the six Status indicators turn amber (this may take up to 15 seconds).
- Release the Control button. When the Status indicators display green (which can take up to 1 minute) the process is complete and the video encoder has been reset.
- Re-assign the IP addresses, using one of the methods described in this document.
To reset an individual unit to the original factory default settings, use the button provided in that unit's web interface. For more information, please see the online help.
Note: For other methods of setting the IP address, please refer to the product's Installation Guide that accompanies the product, or download a copy from www.axis.com

text_image
AXIS POWER INDICATOR PCATR Power Indicator Status Indicator Reset button Control button AXIS 07486 Video Encoder BladeUnit connectors
DIP Switches - Each video input has a corresponding line termination DIP switch. Axis blade video encoders are supplied with the line termination enabled for each input; that is, with the DIP switches set to ON (up position).
To connect the video input in parallel with other equipment, disable the input termination by setting the corresponding DIP switch to OFF (down position). Failure to do so may affect the image quality negatively.
Bus Connector - This is the physical interface to the video encoder rack, providing power, network and the I/O terminal connector.
Control Button - This button is used to reset the video encoder to the factory default settings. See Overview, on page 4.
Reset Button - This button disconnects and reconnects power to the video encoder. See Overview, on page 4.
Video Inputs - The AXIS Q7406 supports 6 video sources (VIDEO 1 - VIDEO 6). Each video input is terminated using a coax/BNC connector. Physical connections made using 75 Ohm coaxial video cable have a recommended maximum length of 800 feet (250 meters).
I/O Terminal Connector(s) (AXIS 291 1U) - Provides the physical interface to 2 configurable input/outputs on channels 1-2, and 1 configurable input/output for channels 3-6. Video input 1 on each blade also provides an RS-485 interface, usually used for connecting Pan Tilt Zoom devices. See Pin assignments, on page 36 for pin assignment information.
I/O Terminal Connector(s) (AXIS Q7900) - Provides the physical interface for up to 12 input/outputs. See Pin assignments, on page 36 for pin assignment information.
RS-485 Connector (AXIS Q7900) - Usually used for connecting Pan Tilt Zoom devices. See Pin assignments, on page 36 for pin assignment information.
Pin assignments
Pin assignments for the I/O Connector of the AXIS 291 1U Video Server Rack
| Pin | Function Description | ||
| 1 + 1 | 2V out, 100mA | ||
| 2 GND | |||
| 3 | Channel 1, Configurable I/O 1 | Digital input - Connect to GND to activate, or leave floating (or unconnected) to deactivate. | Min input = -40V DCMax input = +40V DC |
| 4 Channel 2, Configurable I/O 1 | |||
| 5 Channel 3, Configurable I/O 1 | Digital output - Uses an open-drain NFET transistor with the source connected to GND. If used with an external relay, a diode must be connected in parallel with the load, for protection against voltage transients. | Max load = 100mAMax voltage = +40V DC(to the transistor) | |
| 6 Channel 4, Configurable I/O 1 | |||
| 7 Channel 5, Configurable I/O 1 | |||
| 8 Channel 6, Configurable I/O 1 | |||
| 9 Channel 1, Configurable I/O 2 | |||
| 10 Channel 2, Configurable I/O 2 | |||
| 11 Channel 1, RS485A(non-inverting) (Video input 1) | A half-duplex RS-485 interface for controlling auxiliary equipment e.g. PTZ devices. | ||
| 12 Channel 1, RS485B(non-inverting) (Video input 1) | |||
Note:
For I/O unit connector information for the AXIS Q7406 see page 37. For other video encoders, refer to their respective Installation Guide for I/O connector information.
Pin assignments for the I/O Connector of the AXIS Q7900 Rack
| Pin Function Description | ||
| 1 Channel 1, Configurable I/O 1 Digital input | - Connect to GND to activate, or leave floating (or unconnected) to deactivate. | Min input = -40V DCMax input = +40V DC |
| 2 Channel 2, Configurable I/O 1 | ||
| 3 Channel 3, Configurable I/O 1 | Digital output - Uses an open-drain NFET transistor with the source connected to GND. If used with an external relay, a diode must be connected in parallel with the load, for protection against voltage transients. | Max load = 100mAMax voltage = +40V DC(to the transistor) |
| 4 Channel 4, Configurable I/O 1 | ||
| 5 Channel 5, Configurable I/O 1 | ||
| 6 Channel 6, Configurable I/O 1 | ||
| 7 Channel 1, Configurable I/O 2 | ||
| 8 Channel 2, Configurable I/O 2 | ||
| 9 Channel 3, Configurable I/O 2 | ||
| 10 Channel 4, Configurable I/O 2 | ||
| 11 Channel 5, Configurable I/O 2 | ||
| 12 Channel 6, Configurable I/O 2 | ||
The following connection diagram gives an example of how to connect an auxiliary device to the AXIS Q7406.

text_image
AXIS Q7406 *12V max 100mA E.g. push button I/O configured as input I/O configured as output G D SPin assignments for the RS-485 Connector of the AXIS Q7900 Rack
| Pin AXIS Q7406 |
| 1 Channel 1, RS485A |
| 2 Channel 1, RS485B |
| 3 Channel 2, RS485A |
| 4 Channel 2, RS485B |
| 5 Channel 3, RS485A |
| 6 Channel 3, RS485B |
| 7 Channel 4, RS485A |
| 8 Channel 4, RS485B |
| 9 Channel 5, RS485A |
| 10 Channel 5, RS485B |
| 11 Channel 6, RS485A |
| 12 Channel 6, RS485B |
Note:
For RS-485 unit connector information for the AXIS Q7406 see Unit connectors, on page 36. For other video encoders, refer to their respective Installation Guide for I/O connector information.
Troubleshooting
Checking the Firmware
Firmware is software that determines the functionality of the video encoders. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your encoder can be seen on the page Setup > Basic Setup or under About.
Upgrading the Firmware
When you upgrade your encoder with the latest firmware from the Axis Web site, your encoder receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release, before updating the firmware.
Note:
Preconfigured and customized settings are saved when the firmware is upgraded (providing the features are available in the new firmware) although this is not guaranteed by Axis Communications. Always read the instructions and release notes available with each new release, before upgrading the firmware.
- Save the firmware file to your computer. The latest version of the firmware is available free of charge from the Axis website at www.axis.com/techsup
- Go to Setup > System Options > Maintenance in the encoder's web pages.
- In the Upgrade Server section, browse to the desired firmware file on your computer. Click Upgrade.

text_image
AXIS Q7406 Video Encoder Live View | Setup | Help Basic Setup Video Live View Config Events System Options Security Date & Time Network Ports & Devices Maintenance Support Advanced About Server Maintenance Maintain Server Restart Restart the AXIS Q7406 Video Encoder. Restore Results all parameters, accept the IP parameters, to the original factory settings. Default Results all parameters to the original factory settings. Upgrade Server Upgrade the AXIS Q7406 with the latest firmware. Specify the firmware to upgrade to: Browse... and click Upgrade Notes Do not disconnect power to the unit during the upgrade. The unit restarts automatically after the upgrade has completed. (1-10 minutes.) AboutNotes:
- After starting the upgrade process, always wait at least 5–10 minutes before restarting the encoder, even if you suspect the upgrade has failed.
- Your dealer reserves the right to charge for any repair attributable to faulty upgrading by the user.
- The AXIS Camera Management software tool can be used for multiple upgrades. Please see the Axis website at www.axis.com for more information.
Emergency Recovery Procedure
If power or the network connection to the encoder is lost during the upgrade, the process fails and the unit becomes unresponsive. A flashing red Status LED indicates a failed upgrade. To recover the unit, follow the steps below. The serial number is found on the label attached to the bottom of the encoder.
- UNIX/Linux - From the command line, type the following: arp -s
temp ping -s 408
Windows - From a command/DOS prompt, type the following:
arp -s
- If the unit does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.
- Open a browser and type in the encoder's IP address. In the page that appears, use the Browse button to select the upgrade file to use, for example, axisq7406.bin. Then click the Load button to restart the upgrade process.
- After the upgrade is complete (1-10 minutes), the unit automatically restarts and shows a steady green on the Power and Status LEDs and flashing green or amber on the Network LED.
- Reinstall the encoder, referring to the installation guide.
If the emergency recovery procedure does not get the encoder up and running again, please contact Axis support at www.axis.com/techsup/
Axis Support
If you contact Axis support, please help us to help you solve your problems by providing the server report, the log file and a detailed description of the problem.
Server Report - go to Setup > System Options > Support > Support Overview. The server report contains important information about the server and its software, as well as a list of the current parameters.
The Log file is available from Setup > System Options > Support > Logs & Reports. The Log file records events in the unit since the last system restart and can be a useful diagnostic tool when troubleshooting.
Symptoms, Possible Causes, and Remedial Action
| Problems setting the IP address | |
| When using ARP/Ping | Try the installation again. The IP address must be set within two minutes after power has been applied to the encoder. Ensure the Ping length is set to 408. See the Installation Guide. |
| The encoder is located on a different subnet | If the IP address intended for the encoder and the IP address of your computer are located on different subnets, you will not be able to set the IP address. Contact your network administrator to obtain an appropriate IP address. |
| The IP address is being used by another device | Disconnect the encoder from the network. Run the Ping command. (In a Command/DOS window, type ping and the IP address of the unit).If you receive: Reply frombytes = 32; time = 10 ms..... - this means that the IP address may already be in use by another device on your network. You must obtain a new IP address and reinstall the unit.If you see: Request timed out - this means that the IP address is available for use with your encoder. In this case, check all cabling and reinstall the unit. |
| Possible IP address conflict with another device on the same subnet | The static IP address in the encoder is used before the DHCP server sets a dynamic address. This means that if the same default static IP address is also used by another device, there may be problems accessing the encoder. To avoid this, set the static IP address to 0.0.0.0. |
| The encoder cannot be accessed from a browser | |
| The IP address has been changed by DHCP | If the encoder and client are on the same network, Run AXIS IP Utility to locate the encoder.Identify the encoder using its model or serial numberAlternatively:1) Move the encoder to an isolated network or to one with no DHCP or BOOTP server. Set the IP address again, using the AXIS IP Utility (see the Installation Guide) or the ARP/Ping commands.2) Access the unit and disable DHCP in the TCP/IP settings. Return the unit to the main network. The unit now has a fixed IP address that will not change.3) As an alternative to 2), if dynamic IP address via DHCP or BOOTP is required, select the required service and then configure IP address change notification from the network settings. Return the unit to the main network. The unit now has a dynamic IP address, but will notify you if the address changes. |
| Other networking problems | Test the network cable by connecting it to another network device, then Ping that device from your workstation. See instructions above. |
| Encoder is accessible locally, but not externally | |
| Broadband router configuration | To configure your broadband router to allow incoming data traffic to the encoder, enable the NAT-traversal feature which will attempt to automatically configure the router to allow access to the encoder.This is enabled from Setup > System Options > Network > TCP/IP Advanced. |
| Firewall protection | Check the Internet firewall with your system administrator. |
| Default routers required Check if you need to configure the default router settings. | |
| Problems with the H.264 format | |
| No H.264 displayed in the client | Check that the correct network interface is selected in the AMC control panel applet (network tab). |
| Check that the relevant H.264 connection methods are enabled in the AMC control panel applet (network tab). | |
| In the AMC control applet, select the H.264 tab and click the button Set to default H.264 decoder. | |
| No multicast H.264 displayed in the client | Check with your network administrator that the multicast addresses used by the encoder are valid for your network. |
| Check with your network administrator to see if there is a firewall preventing viewing. | |
| Multicast H.264 only accessible by local clients | Check if your router supports multicasting, or if the router settings between the client and the server need to be configured. The TTL (Time To Live) value may need to be increased. |
| Poor rendering of H.264 images | Color depth set incorrectly on clients. Set to 16-bit or 32-bit color. |
| If text overlays are blurred, or if there are other rendering problems, you may need to enable Advanced Video Rendering from the H.264 tab in the AMC control panel applet. | |
| Ensure that your graphics card is using the latest device driver. The latest drivers can usually be downloaded from the manufacturer's web site. | |
| Color saturation is different in H.264 and Motion JPEG | Modify the settings for your graphics adapter. Please see the adapter's documentation for more information. |
| Lower frame rate than expected | Reduce number of applications running on the client computer. |
| Limit the number of simultaneous viewers. | |
| Check with the system administrator that there is enough bandwidth available. See also the online help. | |
| Check in the AMC control panel applet (H.264 tab) that video processing is not set to Decode only I frames. | |
| Lower the image resolution. | |
| Why do I not get 30 frames per second? | See the section. General performance considerations, on page 44 |
| Image degeneration Decrease the GOV length, see the online help for more information. | |
| The Power indicator is not constantly lit | |
| Faulty power supply | Check that you are using an AXIS PS-H power supply. |
| The Status and Network indicator LEDs are flashing red rapidly | |
| Hardware failure Contact your Axis dealer. | |
| The Status indicator LED is flashing red and the encoder is inaccessible | |
| A firmware upgrade has been inter-rupted or the firmware has otherwise been damaged | See the Emergency Recovery Procedure above. |
| No images displayed on web page | |
| Problem with AMC. (Internet Explorer only) | To enable the updating of video images in Microsoft Internet Explorer, set your browser to allow ActiveX controls. Also, make sure that AXIS Media Control (AMC) component is installed on your workstation. |
| Installation of additional ActiveX com-ponent restricted or prohibited | Configure your encoder to use a Java applet for updating the video images under Live View Config > Layout > Default Viewer for Internet Explorer. See the online help for more information. |
| Video/Image problems, general | |
| Image too dark or too light | Check the video image settings. See the online help on Video and Image Settings. |
| Missing images in uploads | This can occur when trying to use a larger image buffer than is actually available. Try lowering the frame rate or the upload period. |
| Slow image update | Configuring pre-buffers, motion detection, high-resolution images, or high frame rates, will affect the performance of the encoder. |
| Poor performance | Poor performance may be caused by heavy network traffic, multiple users accessing the unit, low performance clients, use of features such as Motion Detection, Event handling, Image rota-tion other than 180 degrees. |
| Poor quality snapshot images | |
| Screen incorrectly configured on your workstation | In Display Properties, configure your screen to show at least 65000 colors, that is, at least 16-bit. Using only 16 or 256 colors will produce dithering artifacts in the image. |
| Overlay/Privacy mask is not displayed | |
| Incorrect size or location of overlay or privacy mask. | The overlay or privacy mask may have been positioned incorrectly or wrong resolution may have been used while positioning. Refer to the online help for information on the limitations when using image overlays and privacy masks. |
| Browser freezes | |
| Netscape 7.x or Mozilla 1.4 (or later) can sometimes freeze on a slow com-puter | Lower the image resolution. |
| Problems uploading files | |
| Limited space | There is only limited space available for the upload of your own files. Try deleting existing files to free up space. |
| Motion Detection triggers unexpectedly | |
| Changes in luminance | Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may be triggered mistakenly. Lower the sensi-tivity setting to avoid problems with luminance. |
For further assistance, please contact your reseller or see the support pages on the Axis website at www.axis.com/techsup
Technical Specifications
| Item Specification | ____ |
| Video compression • H.264• Motion JPEG | |
| Resolutions • 176x120 to 720x576 | |
| Frame rate H.264 • 30/25 (NTSC/PAL) fps in all resolutions | |
| Frame rate Motion JPEG | • 30/25 (NTSC/PAL) fps in all resolutions |
| Video streaming • Multi-stream H.264 and Motion JPEG• Controllable frame rate and bandwidth• VBR/CBR H.264 | |
| Image settings • Compression, color, brightness, contrast, saturation• Rotation: 90°, 180°, 270°• Aspect ratio correction• Mirroring of images• Text and image overlay• Privacy mask• Enhanced deinterlace filter | |
| Pan/Tilt/Zoom | • Wide range of analog PTZ cameras supported (drivers available for download at www.axis.com)• 100 presets/camera, guard tour, PTZ control queue• Supports Windows compatible joysticks |
| Users • 20 simultaneous viewers | |
| Security | Password protection, IP address filtering, HTTPS encryption, IEEE 802.1X network access control,digest authentication, user access log |
| Supported protocols | • IPv4/v6, HTTP, HTTPS, QoS layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP, SNMPv1/v2c/v3(MIB-II),DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP, IGMP, RTCP, ICMP, DHCP, ARP, SOCKS, etc.• SSL/TLS**This product includes software developed by the Open SSL Project for use in the Open SSL Toolkit (www.openssl.org) |
| Application Programming Interface | • Open API for software integration, including VAPIX® from Axis Communications*, AXIS MediaControl SDK*, event trigger data in video stream• Quality of Service (QoS) layer 3, DiffServ Model• Embedded Linux operating system*Available at www.axis.com |
| Intelligent video Video motion detection, active tampering alarm | |
| Alarm triggers Intelligent video, external inputs, video loss | |
| Alarm events • File upload via FTP, HTTP and email• Notification via email, HTTP and TCP• External output activation• Local storage | |
| Video buffer 64 MB pre- and post-alarm | |
| Video access from web browser | • Camera live view• Video recording to file (ASF)• Customizable HTML pages• Windows XP, 2000, 2003 server• DirectX 9c or higher• For other operating systems and browsers see www.axis.com/techsup |
| Casing | Metal casing. Standalone or wall mount |
| Processor and memory | • 6x ARTPEC-3, 6x 128 MB RAM, 6x 128 MB Flash• Battery backed-up real-time clock |
| Power 12 V DC, max. 15.4 W | |
| Connectors • 6 analog composite video BNC input, NTSC/PAL auto-sensing• 1000BaseT Ethernet• Terminal block for up to 12 configurable external inputs/outputs and up to 6 RS-485 half duplex, depending on the rack• Connectors, terminal block | |
| Operating conditions • 0-45 °C (32-113 °F)• Humidity 20-80% RH (non-condensing) | |
| Approvals • EN 55022 Class B, EN 61000-3-2, EN 61000-3-3, EN 55024,• EN 61000-6-1, EN 61000-6-2, FCC Part 15 Subpart B Class B,• ICES-003 Class B, VCCI Class B, C-tick AS/NZS CISPR 22,• EN 60950-1 | |
| Dimensions (HxWxD) 30 x 130 x 255 mm (1.2" x 5.1" x 10.0") excluding connectors | |
| Weight 270 g (0.6 lb.) | |
| Included accessories • Installation Guide• CD with installation and management tools, software and User's Manual, 6 Windows decoder user licenses | |
| Video management software (not incl.) | • AXIS Camera Station - Video management software for viewing, recording and archiving up to 25 camerasSee www.axis.com/partner/adp_partners.htm for more software applications via partners |
General performance considerations
When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some will affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.
The following factors are among the most important to consider:
- High image resolutions and/or lower compression levels result in larger images. Bandwidth affected.
- Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected.
- Simultaneous viewing of different streams (resolution, compression, etc.) by different clients. Bandwidth affected.
- Heavy usage of event settings affects the CPU load. Frame rate affected.
- Heavy network utilization due to poor infrastructure. Bandwidth affected
- Viewing on poorly performing client PC lowers perceived performance. Frame rate affected.
Optimizing your system
To see the bandwidth and frame rate currently required by the video stream, the video encoder provides a tool that can be used to display these values directly in the video image.
To do this, special format strings are added as part of a text overlay. Simply add #r (average frame rate in fps) and/or #b (average bandwidth in Kbps) to the overlay.
For detailed instructions, please see the online help for Video & Image > Text Overlay Settings, and the help for File Naming & Date/Time Formats.

text_image
Text Overlay Settings Include date Include time Include text: Place text/date/time at top of imageImportant!
- The figures displayed here are the values as delivered by the server. If other restrictions are currently in force, (e.g. bandwidth limitation) these values might not correspond to those actually received by the client.
- For Motion JPEG, these values will only be accurate as long as no frame rate limit has been specified.
Glossary
Active Speaker - a speaker with a built-in power amplifier.
ActiveX - A control (or set of rules) used by a browser. ActiveX controls are often downloaded and installed automatically as required.
AMC - AXIS Media Control. The control required for viewing video images in Internet Explorer. Installs automatically on first use.
API - Application Programming Interface. The Axis API can be used for integrating Axis products into other applications.
ARP - Address Resolution Protocol. Used to associate an IP address to a hardware MAC address. A request is broadcast on the local network to find out what the MAC address is for the IP address.
ARTPEC - Axis Real Time Picture Encoder - used for image compression.
Aspect ratio - A ratio of width to height in images. A common aspect ratio used for television screens and computer monitors is 4:3. High-definition television (HDTV) uses an aspect ratio of 9:16.
BOOTP - A protocol that can automatically configure a network device (give it an IP address).
Bonjour – Also known as zero-configuration networking, Bonjour enables automatic discovery of computers, devices, and services on IP networks. Bonjour allows devices to automatically discover each other without the need to enter IP addresses or configure DNS servers. Bonjour is developed by Apple Computer Inc.
CGI - Common Gateway Interface. A set of rules (or a program) that allows a Web Server to communicate with other programs.
Client/Server – Describes the network relationship between two computer programs, in which one, the client, makes a service request from another – the server.
DC-Iris - This special type of iris is electrically controlled by the Axis camera, to automatically regulate the amount of light allowed to enter.
dB (Decibels) - A unit to measure sound level changes. A 3dB change is the smallest level change we can hear. A 3dB change is actually twice or half the audio power level. A gain of 0dB will leave the signal level unchanged.
De-interlacing - De-interlacing is the process taking a stream of interlaced frames and converting it to a stream of progressive frames.
DSL - Digital Subscriber Line. A means of transferring data via standard phone lines.
Ethernet - A widely used networking standard.
ETRAX - Axis' own microprocessor.
Firewall - A virtual barrier between a LAN (Local Area Network) and other networks, e.g. the Internet.
FTP - File Transfer Protocol. Used for the simple transfer of files to and from an FTP-server.
Full-duplex - Transmission of data, e.g. audio, in two directions simultaneously.
G.711 - G.711 is the international standard for encoding telephone audio on 64 kbps channel. It is a pulse code modulation (PCM) scheme operating at 8 kHz sample rate.
G.726 - Frequently used speech-compression algorithm in telecommunications due to its high perceived speech quality and low resource requirements.
H.264 - Also known as MPEG-4 Part 10. This is the new generation compression standard for digital video. H.264 offers higher video resolution than Motion JPEG or MPEG-4 at the same bit rate and bandwidth, or the same quality video at a lower bit rate.
Half-duplex- A half-duplex link communicates in one direction at a time only, much like a walkie-talkie. Two way communication is possible, but not simultaneously.
HTTP – Hypertext Transfer Protocol. The set of rules for exchanging files (text, images, sound, video, and other files) on the World Wide Web.
HTTP-S (HTTPS)- An extension to the HTTP protocol to support sending data securely over the World Wide Web.
Intranet - A private network limited to an organization or corporation. Usually closed to external traffic.
IP - Internet Protocol. See TCP/IP.
IP address - A unique number used by a computer on the network to allow it to be identified and found.
ISMA - Internet Streaming Media Alliance.
JPEG - A standard image format, used widely for photographs. Also known as JPG.
LAN - A local area network (LAN) is a group of computers and associated devices that typically share common resources within a limited geographical area.
Linux - A popular operating system that is "open source" and practically free of charge.
Lux - A standard unit for light measurement.
Mbit/s - Megabits per second. A unit for measuring speeds in networks. A LAN might run at 10 or 100 Mbit/s.
MPEG-4 - A video compression standard that makes good use of bandwidth, and which can provide DVD-quality video streams at less than 1 Mbit/s.
Multicast - A bandwidth-conserving technology that reduces bandwidth usage by simultaneously delivering a single stream of information to multiple network recipients.
PEM - Privacy Enhanced Mail. An early standard for securing electronic mail. The PEM-format is often used for representing an HTTPS certificate or certificate request.
Ping - A small utility used for sending data packets to network resources to check that they are working and that the network is intact.
Pre/post alarm image - The images from immediately before and after an alarm.
Protocol - A special set of rules governing how two entities will communicate. Protocols are found at many levels of communication, and there are hardware protocols and software protocols.
(QoS) Quality of Service - QoS provides the means to guarantee a certain level of a specified resource to selected traffic on a network. Quality can be defined as e.g. a maintained level of bandwidth, low latency, no packet losses, etc.
Router - A device that determines the next network point to which a packet should be forwarded on its way to its final destination. A router is often included as part of a network switch (see below).
RTP- Real-Time Transfer Protocol. A transfer protocol designed for the delivery of live content, e.g. MPEG-4.
RTSP (Real Time Streaming Protocol) - RTSP is a control protocol, and a starting point for negotiating transports such as RTP, multicast and Unicast, and for negotiating codecs. RTSP can be considered a "remote control" for controlling the media stream delivered by a media server. RTSP servers typically use RTP as the protocol for the actual transport of audio/video data.
Simplex - In simplex operation, a network cable or communications channel can only send information in one direction; it's a "one-way street".
SMTP - Simple Mail Transfer Protocol is the protocol used to send e-mail across the Internet. SMTP authentication is a way of allowing people outside of a domain to use an SMTP server when sending e-mail.
SNMP - Simple Network Management Protocol. An application layer protocol that facilitates the exchange of management information between network devices. It is part of the Transmission Control Protocol/Internet Protocol (TCP/IP) protocol suite.
Subnet Mask - An IP address consists of two components: the network address and the host address. "Subnetting" enables a network administrator to further divide the host part of the address into two or more subnets. The subnet mask identifies the subnet to which an IP address belongs.
Switch - Whilst a simple hub transmits all data to all devices connected to it, a switch only transmits the data to the device it is specifically intended for.
TCP/IP - Transmission Control Protocol/Internet Protocol. A suite of network protocols that determine how data is transmitted. TCP/IP is used on many networks, including the Internet. TCP keeps track of the individual packets of information and IP contains the rules for how the packets are actually sent and received.
UDP - The User Datagram Protocol is a communications protocol that offers a limited amount of service when messages are exchanged between computers in a network that uses the Internet Protocol (IP). UDP is an alternative to the Transmission Control Protocol (TCP) and, together with IP, is also known as UDP/IP.
Unicast - Communication between a single sender and a single receiver over a network. A new connection is established for each new user.
URL - Uniform Resource Locator. An "address" on the network.
Varifocal - A varifocal lens provides a wide range of focal lengths, as opposed to a lens with a fixed focal length, which only provides one.
WAN - Wide-Area-Network. Similar to a LAN, but on a larger geographical scale.
Web server – A program on a computer that delivers the resources (usually web pages) requested by the web user (the client).
Index
A
Action 17
Action Buttons 8, 15
Active/Inactive 16
Administrator 11
Alarm 20
AMC 5
ARP/Ping 30
B
Bit Rate 12
Bonjour 5
Buffer Size 18
Buffers 18
C
CGI links 26
Click-in-image 26
D
Date & Time 29
Default Viewer 14
DNS Configuration 30
DNS Server 30
Domain Name 30
E
Emergency Recovery 39
Enable ARP/Ping 30
Event Servers 17
Events 17
F
Frame Rate 11
FTP Server 17
G
GOV Settings 11
H
Host Name 31
HTTP API 26
HTTP Server 17
HTTP-API 10
HTTPS 6, 7, 27
1
I/O Ports 33
Installing PTZ devices 22
IP Address Filtering 27
L
Live View Config 14
Logs & Reports 33
M
Motion Detection 20
N
NAT traversal 6, 31
Network Settings 29
NTP Server 29
0
Output Buttons 16
P
Pan/Tilt/Zoom 25
Port Status 21
Ports & Devices 33
Post-trigger Buffer 18
Preset positions 23
Pre-trigger Buffer 18
PTZ commands 26
PTZ control queue 24
Pulse 16
Q
QuickTime 10, 14
R
Recovery 39
Referrals 27
Relative and absolute PTZ drivers 26
Restore 33
S
Scheduled Event 17, 19
Security 27
Server Time 29
SNMP 32
Specifications 43
Support 33
System Options 27
T
TCP Server 17
TCP/IP Settings 29
Time Mode 29
Triggered Event 17
Troubleshooting 39
U
Upgrade Server 33
UPnP 31, 33
Users 27
V
Video Stream 11
Video streams 9