RB31FEJNBWW - Refrigerator SAMSUNG - Free user manual and instructions

Product type	French door refrigerator-freezer
Brand	Samsung
Model	RB31FEJNBWW
Gross refrigerator capacity	Approximately 230 L
Gross freezer capacity	Approximately 100 L
Dimensions (H x W x D)	Approximately 186 x 60 x 66 cm
Weight	Approximately 65 kg
Power supply	220-240 V, 50 Hz, alternating current
Energy class	Class A+ (according to EU standard)
Main functions	Refrigeration and freezing; interior lighting; reversible doors
Spare parts available	Handles, gaskets, drawers, hinges (at http://samsung.com/support)
User repairability	Handles, gaskets, drawers, hinges (subject to skill)
Tools required for repair	Phillips screwdriver, flathead screwdriver, 8, 10, 11 mm wrenches
Maintenance and cleaning	Clean with a soft cloth and soapy water; do not use abrasive products
Safety	Disconnect before repair; wear gloves; two-person operation for doors
Ecological	Environmentally friendly refrigerant (R600a or equivalent)
Door reversibility	Yes, possible with the tools and procedure described in the manual
Warranty	Manufacturer's warranty; repair by an approved service provider recommended

Frequently Asked Questions - RB31FEJNBWW SAMSUNG

How to replace the handle of the Samsung RB31FEJNBWW refrigerator?

To replace the handle, use a flathead screwdriver to remove the screw covers, then a Phillips screwdriver to unscrew and detach the handle. Mount the new handle in reverse order. Make sure there is no gap between the handle and the door, and that the screws are tight.

How to replace the door gasket of the refrigerator?

Open the door and remove the old gasket by pulling it. Attach a new gasket ensuring there is no gap between the gasket and the door. A poorly fitted gasket can cause cold air leakage.

How to remove and replace the refrigerator drawers?

To remove a drawer, gently lift the front and slide it out. To replace, place it on the rails and push until it clicks. Check that it is properly inserted in the rails.

How to reverse the door position of the Samsung refrigerator?

Door reversal requires at least two people. Unplug the appliance, remove covers and screws, disconnect wiring connectors, lift the door to remove it from the middle hinge, then from the lower hinge. Reassemble in reverse order after moving the hinges to the other side. Use recommended tools (screwdrivers, wrenches). Beware of injuries.

What spare parts are available for the RB31FEJNBWW?

Available spare parts include handles, door gaskets, drawers, and hinges. You can order them on the site http://samsung.com/support by entering your appliance's model code.

Can I repair my Samsung refrigerator myself?

Yes, for user-repairable parts like handles, gaskets, drawers, and hinges. However, any improper repair may void the warranty and cause injuries. Follow the instructions in the manual carefully.

How to clean my Samsung RB31FEJNBWW refrigerator?

Use a soft cloth dampened with warm water and mild detergent. Wipe with a clean dry cloth. Do not use abrasive products, solvents, or steam cleaners.

What to do if the refrigerator door does not close properly?

Check that the gasket is not damaged or misaligned. Check that the door is properly aligned. If necessary, replace the gasket or adjust the hinges. Consult the manual for procedures.

How many people are needed to reverse the door?

It is recommended to have at least two people to handle the doors, as they are heavy and may fall and cause injuries.

Where to find the model code of my Samsung refrigerator?

The model code and version are indicated on the barcode label located at the bottom left of the appliance. It starts with RB, followed by characters.

USER MANUAL RB31FEJNBWW SAMSUNG

French - Français ......9

German - Deutsch ......17

Dutch - Nederlands......25

Italian - Italiano 33

Hungarian - Magyar ....57

Polish - Polski......65

Czech - Čeština....73

Slovakian - Slovenčina......81

Serbian - Srpski......97

Greek - ελληνικά......105

Croation - Hrvatski......121

Albanian - Shqip ......129

Norwegian - Norsk......177

Finnish - Suomi ....185

Swedish - Svenska......193

Slovenian - Slovenščina ..... 201

1. You can check where to buy replacement parts at http://samsung.com/support
2. Visit the part purchase site and enter the model code of your product to check the parts available for purchase. The model code is labelled on the outer side of your product.

- You can check the model code and version on the barcode label at the bottom left of the product.

1. For replacement parts, make sure the part name matches that of the illustration in this manual.

- User-serviceable parts are limited to handles (some models only), gaskets, drawers, and hinges.

NOTE

Following the repair by a non-authorised service provider, self-repair or non-professional repair of the product, Samsung is not liable for any damage to the product, any injury or any other product safety issue caused by any attempt to repair the product which does not carefully follow these repair and maintenance instructions. Any damage to the product caused by an attempt to repair the product by any person other than a Samsung certified service provider will not be covered by the warranty.

CAUTION

• The part name listed on the site may differ from that in this manual. Please make sure you choose the right part name.
• Replacing hinges requires extreme caution because it involves detaching the door.

- Be sure to wear safety gloves while making repairs.

The actual image and provided parts of the refrigerator may differ, depending on the model and the country.

01 Top hinge

03 Drawer

05 Middle hinge

07 Bottom hinge

02 Gasket

04 Handles (Applicable models only)

06 Barcode label

Handle replacement

Model name looks like this: RB29F*, RB29H*, RB30J*, RB31F*, RB31H*, RB33J*, RB34J*, RB3CJ* What replaces the asterisks may differ depending on the model.

Asterisk(s) in the model code indicate a variant model and may replace (0-9) or (A-Z) in the model code.

CAUTION

• When replacing the door handle, take care not to scratch the front of the door.
• Firmly press the handles at the supports. Make sure there is no gap between the supports and the door.
• Tightly fasten the screws when attaching the handle.
• Check that the handle is firmly attached before using the product.

Tools required (not provided)

Philips screwdriver Flat-head screwdriver

To detach the handles

NOTE

This procedure applies to both the fridge and freezer compartment.

1. Use a flat-head screwdriver to remove the screw covers.

- After detaching the handle, attach the screw covers back on the screw holes.

1. Use a Phillips screwdriver to remove the screws and detach the handle.

NOTE

Use these screws to fasten the handle on the opposite side.

1. Assemble the new handle in the reverse order of disassembly.

Gasket replacement

CAUTION

Make sure you firmly attach the gasket. Otherwise, cold air from the refrigerator may leak.

To remove the gasket

Open the door and remove the gasket from the door.

To replace the gasket

Attach a new gasket to the refrigerator door. Make sure there is no gap between the new gasket and the door.

Drawer replacement

CAUTION

Check that the drawer is inserted properly into the rail during assembly.

To remove the drawer

Gently lift up the front of the drawer and slide it out.

To reattach the drawers

Reattaching the drawers follows the reverse order of their respective removal steps.

Hinge replacement

To replace the hinges, you must remove the doors first.

CAUTION

• When removing the doors, take extreme caution because the doors are heavy.
• Before replacing the hinges, put a soft pad such as cardboard on the floor to prevent scratches on the door when you place the doors down.
• As the hinges must be handled carefully and replaced by two or more persons, we recommend you to call for professional technical service. • If you remove the hinge without holding the door, the door may fall and cause injury.
• Ensure that the shaft is firmly tightened on the hinge.
• Check that the hinge is firmly attached to the cabinet.
• Make sure the wire connectors are connected properly.
• Be careful not to damage the wires when fastening the top cover.

WARNING

• Tilting/laying the refrigerator requires a minimum of 2 people.
• Disconnect the power cord before reversing the doors.

Tools required (not provided)

Philips screwdriver, flat-head screwdriver, 11 mm spanner

10 mm socket wrench, 8 mm socket wrench, 10 mm spanner

Reversing the door

NOTE

For the models with handles, reverse the handles first. (For detailed information, see the "Reversing the door handle position (For models with bar handles)" section.)

1. Remove the Cover Wire Door (1). Disassemble the Cap space Door (2).

1. Remove the Cover Hinge to push a hook
2. Insert a flat-head screwdriver and put it back
3. Lever up the cover and push a hook (Take care not to damage the Cover Hinge Wire by pushing it too hard)
4. Disassemble it by pushing

1. Disconnect the wiring connector for the fridge door.

- This step may not apply to some models.

CAUTION

Do not pull the connectors too hard.

1. Remove the screws.

- (Be careful not to drop the door when you disassemble it.)

1. Remove the fridge door from the middle hinge by carefully lifting the door straight up.

CAUTION

The door is heavy, be careful not to injure yourself when removing the door.

1. Disassemble the middle hinge by removing the screws using a Phillips Head (+) screwdriver.

CAUTION

The freezer door may fall forward so please support the door.

1. Remove the freezer door from the bottom hinge by carefully lifting the door straight up.

CAUTION

The door is heavy, be careful not to injure yourself when removing the door.

1. With the freezer door sitting on the bottom hinge (A), slowly pull the bottom hinge (A) to remove it from the holder on the bottom of the refrigerator. Once the bottom hinge (A) is removed from the holder, remove it from the freezer door, and then pull the freezer door down to remove it from the middle hinge (B).

CAUTION

To prevent the freezer door from falling, make sure to hold the freezer door tight until it is safely removed from the middle hinge (B).

1. Use a Phillips screwdriver and socket wrench (10 mm) to remove the screws fastening the middle hinge (A).
2. Reassemble in the opposite order of disassembly after replacing the top, middle, and/or bottom hinge.

CAUTION

- Make sure the wire connectors are connected properly.

- Be careful not to damage the wires when fastening the top cover

To remove the gasket

Phillips screwdriver

flathead screwdriver

To separate the handles

NOTE

To remove the drawer

To put the drawers back

1. Use a flathead screwdriver to remove the screw covers.

- After separating the handle, put the screw covers back over the screw holes.

1. Use a Phillips screwdriver to remove the screws and separate the handle.

NOTE

Use these screws to attach the handle on the opposite side.

Attach the new gasket to the refrigerator door. Make sure there are no gaps between the new gasket and the door.

Replacing the drawer

CAUTION

Make sure the drawer is properly seated in the rails during assembly.

To remove the drawer

Gently lift the front of the drawer and pull it out.

To reattach the drawers

Reattaching the drawers follows the reverse order of the steps for removing them.

Replacing the hinge

To replace the hinges, you must first remove the door.

! CAUTION

• When removing the door, be extremely careful as the door is heavy.
• Before replacing the hinges, place a soft surface, such as cardboard, on the floor to prevent scratches on the door when you remove it.
• Since the hinges need to be handled carefully and two or more people should be involved in their replacement, we recommend that you call a professional technical service.
• If you remove the hinge without holding the door, the door may fall and cause injury.
• Make sure the shaft is firmly tightened on the hinge. •Check that the hinge is firmly attached to the cabinet.
• Make sure the wire connectors are properly connected.
• Be careful not to damage the wires when attaching the top cover.

⚠ WARNING

• At least 2 people are required to tilt and position the refrigerator.
• Disconnect the power cord before starting to reverse the door.

1. Remove the hinge cover to push the hook.
2. Insert a flat-head screwdriver and pull it back.
3. Lift the cover and push the hook (Be careful not to damage the hinge cover wire by pressing it too hard).
4. Disassemble by pushing.

1. Disconnect the wiring connector on the refrigerator door.

1. Using a flat-head screwdriver, remove the screw covers.
2. After detaching the handle, reattach the screw covers to the screw holes.
3. Use a Phillips screwdriver to remove the screws and detach the handle.

NOTE

Using these screws, attach the handle on the opposite side.

1. Assemble the new handle in the reverse order of the disassembly steps.

Replacing the gasket

CAUTION

Open the door and remove the gasket from the door.

To replace the gasket

Attach the new gasket to the refrigerator door. Make sure there are no gaps between the new gasket and the door.

Replacing the drawer

CAUTION

Carefully lift the front of the drawer and pull it out.

To reinstall the drawers

1. Remove the hinge cover to push the hook.
2. Insert a flathead screwdriver and push it back.
3. Lift the cover and push the hook (Be careful not to damage the protective joint wire by pressing it too hard).
4. Disassemble it by pushing

1. Disconnect the wire connector for the refrigerator door.

- This step does not apply to all models.

CAUTION

Phillips screwdriver Flat-head screwdriver

Attach the new gasket to the refrigerator door. Make sure there are no gaps between the new gasket and the door.

Replacing the drawer

WARNING

Gently lift the front part of the drawer and pull it out.

Reattaching the drawers

1. Remove the cover hinge to push the hook.
2. Insert the screwdriver head and put it back.
3. Pull the cover upward and push the hook (Be careful not to damage the hinge cover wire by pushing it too hard).
4. Disassemble it by pressing

1. Disconnect the wiring connector for the refrigerator door.
2. This step may not apply to some models.

CAUTION

Do not pull the connectors too hard.

1. Remove the screws.
2. (Be careful not to drop the doors when disassembling them.)