LEXMARK

CS310n - Printer LEXMARK - Free user manual and instructions

Find the device manual for free CS310n LEXMARK in PDF.

📄 198 pages English EN Download 💬 AI Question
Notice LEXMARK CS310n - page 5
Pick your language and provide your email: we'll send you a specifically translated version.

User questions about CS310n LEXMARK

0 question about this device. Answer the ones you know or ask your own.

Ask a new question about this device

The email remains private: it is only used to notify you if someone responds to your question.

No questions yet. Be the first to ask one.

Download the instructions for your Printer in PDF format for free! Find your manual CS310n - LEXMARK and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. CS310n by LEXMARK.

USER MANUAL CS310n LEXMARK

September 2012 www.lexmark.com

Machine type(s):

5027

Model(s):

210, 230

Contents

Safety information....5

Learning about the printer....7

Finding information about the printer....7

Selecting a location for the printer....8

Printer configurations....9

Using the printer control panel....10

Understanding the colors of the indicator and Sleep button lights....11

Using the Embedded Web Server....11

Additional printer setup....13

Installing internal options....13

Installing hardware options....17

Attaching cables....19

Setting up the printer software....20

Networking....22

Verifying printer setup....27

Loading paper and specialty media....29

Setting the paper size and type....29

Configuring Universal paper settings....29

Loading the 250-sheet tray....29

Loading the 650-sheet duo tray....32

Loading the multipurpose feeder....33

Loading the manual feeder....36

Linking and unlinking trays....38

Paper and specialty media guide....40

Using specialty media....40

Paper guidelines....43

Supported paper sizes, types, and weights....47

Printing....50

Printing a document....50

Printing information pages....52

Canceling a print job....52

Understanding the printer menus....53

Menus list....53

Supplies menu....53

Paper menu....54

Reports menu....64

Network/Ports menu....65

Security menu....72

Settings menu....73

Saving money and the environment....89

Saving paper and toner....89

Saving energy....90

Recycling....93

Securing the printer....95

Statement of Volatility....95

Erasing volatile memory....95

Erasing non-volatile memory....95

Finding printer security information....96

Maintaining the printer....97

Cleaning the printer parts....97

Checking the status of parts and supplies....97

Estimated number of remaining pages....98

Ordering supplies....98

Storing supplies....100

Replacing supplies....100

Moving the printer....121

Managing the printer....122

Finding advanced networking and administrator information....122

Checking the virtual display....122

Viewing reports....122

Configuring supply notifications from the Embedded Web Server....122

Modifying confidential print settings....123

Copying printer settings to other printers....124

Restoring factory default settings....124

Clearing jams....125

Avoiding jams....125

Understanding jam messages and locations....127

Jam, manual feeder [251.xx]....128

Jam, MP feeder [250.xx]....128

Jam, standard bin [203.xx]....130

Jam, front door [20y.xx]....131

Jam, duplex area. Open front door. [23y.xx]....132

Jam, fuser. Open front door. [202.xx]....133

Jam, tray [x] [24y.xx]....134

Troubleshooting....136

Understanding the printer messages....136

Solving printer problems....146

Solving print problems....152

Embedded Web Server does not open....178

Contacting customer support....179

Notices....180

Product information....180

Edition notice....180

Power consumption....184

Index....192

Safety information

Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.

Do not place or use this product near water or wet locations.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:

  • Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.
  • Disconnect all cords and cables from the printer before moving it.
  • Lift the printer off the optional tray, and then set it aside instead of trying to lift the tray and printer at the same time.

Note: Use the handholds located on both sides of the printer to lift it.

Use only the power cord provided with this product or the manufacturer's authorized replacement.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

Refer service or repairs, other than those described in the user documentation, to a service representative.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

LEXMARK CS310n - Safety information - 1

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

SAVE THESE INSTRUCTIONS.

Learning about the printer

Finding information about the printer

What are you looking for? Find it here
Initial setup instructions:•Connecting the printer•Installing the printer softwareSetup documentation—The setup documentation came with the printer and is also available on the Lexmark Web site athttp://support.lexmark.com.
Additional setup and instructions for using the printer:•Selecting and storing paper and specialty media•Loading paper•Configuring printer settings•Viewing and printing documents and photos•Setting up and using the printer software•Configuring the printer on a network•Caring for and maintaining the printer•Troubleshooting and solving problemsUser's Guide and Quick Reference Guide—The guides are available on the Software and Documentation CD.For updates, visit our Web site athttp://support.lexmark.com.
Instructions for:•Connecting the printer to an Ethernet network•Troubleshooting printer connection problemsNetworking Guide—Open the Software and Documentation CD, and then look for Printer and Software Documentation under the Pubs folder. From the list of publications, click the Networking Guide link.
Help using the printer softwareWindows or Mac Help—Open a printer software program or application, and then click Help.Click ? to view context-sensitive information.Notes:•Help is automatically installed with the printer software.•The printer software is located in the printer program folder or on the desktop, depending on your operating system.
The latest supplemental information, updates, and customer support:•Documentation•Driver downloads•Live chat support•E-mail support•Voice supportLexmark Support Web site—http://support.lexmark.comNote:Select your country or region, and then select your product to view the appropriate support site.Support telephone numbers and hours of operation for your country or region can be found on the Support Web site or on the printed warranty that came with your printer.Record the following information (located on the store receipt and at the back of the printer), and have it ready when you contact customer support so that they may serve you faster:•Machine Type number•Serial number•Date purchased•Store where purchased
Warranty information Warranty information varies by country or region:In the US—See the Statement of Limited Warranty included with this printer, or athttp://support.lexmark.com.In other countries and regions—See the printed warranty that came with your printer.

Selecting a location for the printer

LEXMARK CS310n - Selecting a location for the printer - 1

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.

When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, then leave enough room for them also. It is important to:

  • Set up the printer near a properly grounded and easily accessible electrical outlet.
  • Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard.
  • Provide a flat, sturdy, and stable surface.
  • Keep the printer:

—Clean, dry, and free of dust.
—Away from stray staples and paper clips.
—Away from the direct airflow of air conditioners, heaters, or ventilators.
—Free from direct sunlight and humidity extremes.

- Observe the recommended temperatures and avoid fluctuations:

Ambient temperature15.6 to 32.2°C (60 to 90°F)
Storage temperature-40 to 43°C (-40 to 110°F)

- Allow the following recommended amount of space around the printer for proper ventilation:

LEXMARK CS310n - Selecting a location for the printer - 2

text_image 5 4 1 3 2
1 Right side 1524 mm (6 in.)
2 Front 508 mm(20 in.)
3 Left side 76.2 mm(3 in.)
4 Rear 101.6 mm(4 in.)
5 Top 254 mm(10 in.)

Printer configurations
LEXMARK CS310n - Selecting a location for the printer - 3

text_image Diagram of a printer with numbered parts labeled 1, 2, 3, and 4 for identification.

LEXMARK CS310n - Selecting a location for the printer - 4

natural_image Exterior view of a white paper printer with a gray cover and a numbered label '5' pointing to its side (no other text or symbols visible)
1 Printer control panel
2 Standard bin
3 250-sheet tray (Tray 1)
4 Manual feeder
5 Optional 650-sheet duo tray with integrated multipurpose feeder (Tray 2)

Using the printer control panel

LEXMARK CS310n - Using the printer control panel - 1

text_image 1 2 3 9 8 7 6 5 4 OK
Use the To
1Menus button Open the menus. Notes: •The menus are available only when the printer is in Ready state. •Pressing the button while in a menu item lets you return to the top level menu screen.
2Display View printing options as well as status and error messages.
3Sleep button Enable Sleep mode or Hibernate mode. Notes: •Pressing any hard button, sending a print job, or performing a power on reset with the main power switch wakes the printer from Sleep mode. •Pressing the Sleep button or performing a power on reset with the main power switch wakes the printer from Hibernate mode.
4Stop button Stop printer activity.
5Right arrow button•Scroll through menus or move between screens and menu options. •Increase the numeric value of an option or setting being displayed.
6Select button•Select menu options. •Save settings.
7Left arrow button•Scroll through menus or move between screens and menu options. •Decrease the numeric value of an option or setting being displayed.
8Back button Return to the previous screen.
9Indicator light Determine the status of the printer.

Understanding the colors of the indicator and Sleep button lights

The colors of the indicator and Sleep button lights on the printer control panel signify a certain printer status or condition.

Indicator light color and its corresponding printer status

Indicator light Printer status
Off The printer is off or in Hibernate mode.
Blinking green The printer is warming up, processing data, or printing.
Solid green The printer is on, but idle.
Blinking red The printer requires user intervention.

Sleep button light color and its corresponding printer status

Sleep button light Printer status
Off The printer is idle or in Ready state.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is waking from or entering Hibernate mode.
Blinking amber for 0.1 second, then goes completely off for 1.9 seconds in pulsing patternThe printer is in Hibernate mode.

Using the Embedded Web Server

Note: This feature is available only in network printers or printers connected to print servers.

If the printer is installed on a network, then you can use the Embedded Web Server to do the following:

•View the virtual display of the printer control panel.
- Check the status of the printer supplies.
- Configure supply notifications.
- Configure printer settings.
- Configure network settings.
•View reports.

To access the Embedded Web Server for your printer:

1 Obtain the printer IP address:

•From the TCP/IP section in the Network/Ports menu
- By printing a network setup page or menu settings page, and then finding the TCP/IP section

Notes:

— An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
- If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Open a Web browser, and then type the printer IP address in the address field.
3 Press Enter.

The Embedded Web Server page appears.

Additional printer setup

Installing internal options

LEXMARK CS310n - Installing internal options - 1

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

You can customize your printer connectivity and memory capacity by adding optional cards.

Available internal option

Memory card

DDR3 DIMM

Installing a memory card

LEXMARK CS310n - Installing a memory card - 1

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any controller board electronic components or connectors.

An optional memory card can be purchased separately and attached to the controller board.

1 Access the controller board at the back of the printer.

Note: This task requires a flathead screwdriver.

2 Turn the screws counterclockwise to remove them.

LEXMARK CS310n - Installing a memory card - 2

natural_image 3D rendering of a computer tower with ventilation ducts and red directional arrows indicating airflow or movement (no text or symbols)

3 Slightly open the controller board access cover, and then shift to the right to remove it.

LEXMARK CS310n - Installing a memory card - 3

text_image Diagram showing device components with numbered annotations indicating assembly or repair steps

4 Locate the memory card connector on the controller board.

LEXMARK CS310n - Installing a memory card - 4

natural_image Interior view of a computer chassis showing internal components and a magnified inset of the circuit board (no text or symbols visible)

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any controller board electronic components or connectors.

5 Unpack the memory card.

Warning—Potential Damage: Do not touch the connection points along the edge of the card. Doing so may damage the memory card.

6 Align the notch (1) on the memory card with the ridge (2) on the connector.

LEXMARK CS310n - Installing a memory card - 5

natural_image Diagram of a dual-layered electronic component with labeled parts (1 and 2), showing internal structure without any text or symbols.

7 Push the memory card straight into the connector, and then push it into the controller board wall until it clicks into place.

LEXMARK CS310n - Installing a memory card - 6

text_image Diagram showing two red arrows labeled 1 and 2 pointing to a green panel or component, indicating directional movement or flow.

8 Reattach the cover.

LEXMARK CS310n - Installing a memory card - 7

text_image Diagram showing two views of a computer drive with labeled components and directional arrows indicating assembly or repair steps.

9 Turn the screws clockwise to lock the cover.

LEXMARK CS310n - Installing a memory card - 8

natural_image 3D diagram of a computer tower with red arrows indicating directional flow or movement, showing internal components and base stations (no text or symbols)

Installing hardware options

Order of installation

LEXMARK CS310n - Order of installation - 1

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

Install the printer and any optional tray in the following order:

- Optional 650-sheet duo tray with integrated multipurpose feeder

-Printer

Installing a 650-sheet duo tray

The printer supports an optional 650-sheet duo tray (Tray 2) with an integrated multipurpose feeder.

LEXMARK CS310n - Installing a 650-sheet duo tray - 1

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.

LEXMARK CS310n - Installing a 650-sheet duo tray - 2

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

1 Unpack the optional 650-sheet duo tray, and then remove all packing material and the dust cover.

LEXMARK CS310n - Installing a 650-sheet duo tray - 3

natural_image Diagram of a printer with a paper feeding into a stack, showing red arrows indicating process flow (no text or symbols present)

2 Place the tray in the location chosen for the printer.

3 Align the printer with the 650-sheet duo tray, and then lower the printer into place.

LEXMARK CS310n - Installing a 650-sheet duo tray - 4

natural_image Diagram showing a printer with a red arrow indicating compression or disassembly (no text or symbols present)

4 Install the dust cover.

LEXMARK CS310n - Installing a 650-sheet duo tray - 5

natural_image 3D rendered mechanical component with a magnified inset showing internal structure (no text or symbols visible)

Note: When the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see "Updating available options in the printer driver" on page 21.

Attaching cables

Connect the printer to the computer using a USB cable or to the network using an Ethernet cable.

Make sure to match the following:

•The USB symbol on the cable with the USB symbol on the printer
•The appropriate Ethernet cable to the Ethernet port

Warning—Potential Damage: Do not touch the USB cable, any wireless network adapter, or the printer in the area shown while actively printing. A loss of data or a malfunction can occur.

LEXMARK CS310n - Attaching cables - 1

text_image Labeled diagram of a computer rear panel showing internal components including ventilation fan, drive, and ports
Use the To
1 USB printer port Connect the printer to a computer.
2 Ethernet port Connect the printer to a network.
3 USB port Attach an optional wireless network adapter.
4Printer power cord socketConnect the printer to a properly grounded electrical outlet.

Setting up the printer software

Installing the printer software

Note: If you installed the printer software on the computer before but need to reinstall the software, then uninstall the current software first.

For Windows users

1 Close all open software programs.
2 Insert the Software and Documentation CD.

If the installation dialog does not appear after a minute, then launch the CD manually:

a Click , or click Start and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe, where D is the letter of your CD or DVD drive.
c Press Enter, or click OK.

3 Click Install, and then follow the instructions on the computer screen.

For Macintosh users

1 Close all open applications.
2 Insert the Software and Documentation CD.

If the installation dialog does not appear after a minute, then click the CD icon on the desktop.

3 Double-click the software installer package, and then follow the instructions on the computer screen.

Note: To take advantage of the full features of your printer, select the custom install option, and then select all packages listed.

Using the Internet

1 Go to the Lexmark Web site at http://support.lexmark.com.
2 Navigate to:

SUPPORT & DOWNLOADS > select your printer > select your operating system

3 Download the printer driver, and then install the printer software.

Updating available options in the printer driver

When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs.

For Windows users

1 Open the printers folder.

a Click 📄, or click Start and then click Run.
b In the Start Search or Run dialog, type control printers.
c Press Enter, or click OK.

2 Select the printer.
3 Right-click the printer, and then select Properties.
4 Click the Configuration tab.
5 Do either of the following:

- Click Update Now - Ask Printer.

- Under Configuration Options, manually add any installed hardware options.

6 Click Apply.

For Macintosh users

1 From the Apple menu, navigate to either of the following:

  • System Preferences > Print & Scan > select your printer > Options & Supplies > Driver
  • System Preferences > Print & Fax > select your printer > Options & Supplies > Driver

2 Add any installed hardware options, and then click OK.

Networking

Notes:

  • Purchase a MarkNet ^TM N8352 wireless network adapter first before setting up the printer on a wireless network. For information on installing the wireless network adapter, see the instruction sheet that came with the adapter.
  • A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.

Preparing to set up the printer on an Ethernet network

To configure your printer to connect to an Ethernet network, organize the following information before you begin:

Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing the printer.

  • A valid, unique IP address for the printer to use on the network
    •The network gateway
    •The network mask
    •A nickname for the printer (optional)

Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to use the default printer nickname, or assign a name that is easier for you to remember.

You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network. Use a new network cable when possible to avoid potential problems caused by a damaged cable.

Installing the printer on an Ethernet network

For Windows users

1 Insert the Software and Documentation CD.

If the installation dialog does not appear after a minute, then launch the CD manually:

a Click 📄, or click Start and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe, where D is the letter of the CD or DVD drive.
c Press Enter, or click OK.

2 Click Install, and then follow the instructions on the computer screen.
3 Select Ethernet connection, and then click Continue.
4 Attach the Ethernet cable when instructed to do so.
5 Select the printer from the list, and then click Continue.

Note: If the configured printer does not appear in the list, then click Modify Search.

6 Follow the instructions on the computer screen.

For Macintosh users

1 Allow the network DHCP server to assign an IP address to the printer.
2 Obtain the printer IP address either:

•From the printer control panel

•From the TCP/IP section in the Network/Ports menu
- By printing a network setup page or menu settings page, and then finding the TCP/IP section

Note: You will need the IP address if you are configuring access for computers on a different subnet than the printer.

3 Install the printer driver on the computer.

a Insert the Software and Documentation CD, and then double-click the installer package for the printer.
b Follow the instructions on the computer screen.
c Select a destination, and then click Continue.
d From the Easy Install screen, click Install.
e Type the user password, and then click OK. All the necessary applications are installed on the computer.
f Click Close when installation is complete.

4 Add the printer.

•For IP printing:

a From the Apple menu, navigate to either of the following:

— System Preferences > Print & Scan

— System Preferences > Print & Fax

b Click +.

c Click the IP tab.
d Type the printer IP address in the address field, and then click Add.

•For AppleTalk printing:

Notes:

—Make sure AppleTalk is activated on your printer.
—This feature is supported only in Mac OS X version 10.5.

a From the Apple menu, navigate to:

System Preferences > Print & Fax

b Click +, and then navigate to:

AppleTalk > select your printer > Add

Preparing to set up the printer on a wireless network

Notes:

  • Make sure your wireless network adapter is installed in your printer and working properly.
  • Make sure your access point (wireless router) is turned on and is working properly.

Make sure you have the following information before setting up the printer on a wireless network:

  • SSID—The SSID is also referred to as the network name.
  • Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.
  • Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.

Some ad hoc networks will also require the automatic setting. Check with your system support person if you are not sure which channel to select.

• Security Method—There are three basic options for Security Method:

—WEP key

If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key currently in use on the network by selecting the default WEP transmit key.

or

—WPA or WPA2 preshared key or passphrase

WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set for the same type on the router and on the printer, or the printer will not be able to communicate on the network.

-802.1X-RADIUS

If you are installing the printer on an 802.1X network, then you may need the following:

  • Authentication type
    •Inner authentication type
    •802.1X user name and password
    •Certificates

—No security

If your wireless network does not use any type of security, then you will not have any security information.

Note: Using an unsecured wireless network is not recommended.

Notes:

  • If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility of the computer network adapter, and then look for the network name. If you cannot find the SSID or the security information for your network, then see the documentation that came with the access point, or contact your system support person.
  • To find the WPA/WPA2 preshared key/passphrase for the wireless network, see the documentation that came with the access point, see the Web page associated with the access point, or consult your system support person.

Connecting the printer to a wireless network using Wi-Fi Protected Setup

Before connecting the printer to a wireless network, make sure that:

  • The access point (wireless router) is Wi-Fi Protected Setup (WPS) certified or WPS-compatible. For more information, see the documentation that came with your access point.
  • A wireless network adapter installed in your printer is attached and working properly. For more information, see the instruction sheet that came with the wireless network adapter.

Using the Push Button Configuration method

1 From the printer control panel, navigate to:

LEXMARK CS310n - Using the Push Button Configuration method - 1

text_image > Network/Ports > OK > Network [x] > OK > Network [x] Setup > OK > Wireless > OK > Wi-Fi Protected Setup > OK > Start Push Button Method > OK

2 Follow the instructions on the printer display.

Using the Personal Identification Number (PIN) method

1 From the printer control panel, navigate to:

LEXMARK CS310n - Using the Personal Identification Number (PIN) method - 1

text_image > Network/Ports > OK > Network [x] > OK > Network [x] Setup > OK > Wireless > OK > Wi-Fi Protected Setup > OK > Start PIN Method > OK

2 Copy the eight-digit WPS PIN.
3 Open a Web browser, and then type the IP address of your access point in the address field.

Notes:

  • The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

4 Access the WPS settings. For more information, see the documentation that came with your access point.
5 Enter the eight-digit PIN, and then save the setting.

Connecting the printer to a wireless network using the printer software

Using the Wireless Setup Utility (Windows only)

The Wireless Setup Utility lets you:

  • Configure the printer to join an existing wireless network.
  • Add a printer to an existing ad hoc network.
  • Change the wireless settings after installation.
    • Install the printer on additional network computers.

Installing the Wireless Setup Utility

1 Go to the Lexmark Web site at http://support.lexmark.com.
2 Download the latest Wireless Setup Utility.
3 Double-click the downloaded software installer package.
4 Follow the instructions on the computer screen.

Launching the Wireless Setup Utility

Notes:

•Make sure the printer is turned on.

- Make sure a wireless network adapter installed in your printer is attached and working properly.

1 Click or Start.

2 Click All Programs or Programs, and then select the printer program folder from the list.

3 Select your printer, and then navigate to:

Printer Home > Settings > Wireless Setup Utility

4 Follow the instructions on the computer screen.

Using the Wireless Setup Assistant (Macintosh only)

The Wireless Setup Assistant lets you:

  • Configure the printer to join an existing wireless network.
  • Add a printer to an existing ad hoc network.
  • Change the wireless settings after installation.
    • Install the printer on additional network computers.

Installing the Wireless Setup Assistant

1 Go to the Lexmark Web site at http://support.lexmark.com.
2 Download the latest Wireless Setup Assistant application.
3 Double-click the downloaded software installer package.
4 Follow the instructions on the computer screen.

Launching the Wireless Setup Assistant

Notes:

•Make sure the printer is turned on.
- Make sure a wireless network adapter installed in your printer is attached and working properly.

1 From the Finder, navigate to: Applications > select your printer folder

2 Double-click Wireless Setup Assistant, and then follow the instructions on the computer screen.

Note: If you encounter problems while running the application, then click ?

Connecting the printer to a wireless network using the Embedded Web Server

Before you begin, make sure that:

  • Your printer is connected temporarily to an Ethernet network.
  • A wireless network adapter is installed in your printer and working properly. For more information, see the instruction sheet that came with your wireless network adapter.
    1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Network/Ports > Wireless.

3 Modify the settings to match the settings of your access point (wireless router).

Note: Make sure to enter the correct SSID.

4 Click Submit.

5 Turn off the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and then turn the printer back on.
6 To verify if your printer is connected to the network, print a network setup page. Then in the Network Card [x] section, see if the status is "Connected".

For more information, see the "Verifying printer setup" section of the User's Guide.

Verifying printer setup

When all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following:

  • Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly. Remove the option, and then install it again.
  • Network setup page—If your printer is connected to a network or connected to a print server, print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.

Printing a menu settings page

Print a menu settings page to review the current menu settings and to verify if the printer options are installed correctly.

Note: If you have not changed any menu settings, then the menu settings page lists all the factory default settings. When you select and save other settings from the menus, they replace the factory default settings as user default settings. A user default setting remains in effect until you access the menu again, choose another value, and save it.

From the printer control panel, navigate to:

LEXMARK CS310n - Printing a menu settings page - 1

Reports >

LEXMARK CS310n - Printing a menu settings page - 2

Menu Settings Page

LEXMARK CS310n - Printing a menu settings page - 3

Printing a network setup page

If the printer is connected to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.

1 From the printer control panel, navigate to:

LEXMARK CS310n - Printing a network setup page - 1

Note: If an optional print server is installed, then Print Network [x] Setup Page appears.

2 Check the first section of the network setup page and confirm that the status is Connected.

If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning. Consult your system support person for a solution, and then print another network setup page.

Loading paper and specialty media

The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 125 and “Storing paper” on page 46.

Setting the paper size and type

1 From the printer control panel, navigate to:

LEXMARK CS310n - Setting the paper size and type - 1

Paper Menu > > Paper Size/Type >

LEXMARK CS310n - Setting the paper size and type - 2

2 Press the arrow buttons until Tray [x] Size or Tray [x] Type appears, and then press OK.

3 Select a setting, and then press . OK

Configuring Universal paper settings

The Universal paper size is a user-defined setting that lets you print on paper sizes that are not preset in the printer menus.

Notes:

  • The smallest supported Universal size is 76 x 127 mm (3 x 5 inches) and is loaded only in the multipurpose feeder and manual feeder.
  • The largest supported Universal size is 215.9 x 359.9 mm (8.5 x 14.17 inches) and is loaded only in the multipurpose feeder and manual feeder.

1 From the printer control panel, navigate to:

LEXMARK CS310n - Notes: - 1

Paper Menu > > Universal Setup

2 Press the arrow buttons until Units of Measure, Portrait Height, or Portrait Width appears, and then press OK.

3 Select a setting, and then press . OK

Loading the 250-sheet tray

The printer has one standard 250-sheet tray (Tray 1) with an integrated manual feeder. The 250-sheet tray and the optional 650-sheet duo tray with an integrated multipurpose feeder support the same paper sizes and types and are loaded in the same way.

1 Pull out the tray completely.

Note: Do not remove trays while a job is printing or while Busy appears on the display. Doing so may cause a jam.

LEXMARK CS310n - Loading the 250-sheet tray - 1

natural_image 3D printer with green internal components being inserted into a rack, showing a red arrow indicating compression (no text or symbols visible)

2 Squeeze, and then slide the width guide tab to the correct position for the paper you are loading.

LEXMARK CS310n - Loading the 250-sheet tray - 2

natural_image 3D diagram of a green internal component with numbered annotations (1 and 2), showing assembly or cleaning steps (no text or symbols beyond labels)

3 Squeeze, and then slide the length guide tab to the correct position for the paper you are loading.

LEXMARK CS310n - Loading the 250-sheet tray - 3

text_image Diagram showing a device's internal structure with numbered annotations highlighting components and directional arrows.

Notes:

  • Use the paper size indicators on the bottom of the tray to help position the guides.
  • If the paper is longer than letter-size paper, then push the length guide and the length guide tab to extend it.

LEXMARK CS310n - Notes: - 1

text_image Diagram showing a device with highlighted components and numbered annotations (1 and 2) indicating specific states or features.

4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.

LEXMARK CS310n - Notes: - 2

natural_image Three-step illustration showing a hand holding a card, a blade being folded, and a document with red arrows indicating rotation (no text or symbols)

5 Load the paper stack with the recommended printable side faceup.

LEXMARK CS310n - Notes: - 3

natural_image 3D illustration of a device's internal structure with a red downward arrow indicating compression or disassembly (no text or symbols present)

6 Insert the tray.

LEXMARK CS310n - Notes: - 4

natural_image 3D rendering of a printer with green cover and red arrow indicating compression (no text or symbols)

7 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray.

Note: Set the correct paper size and paper type to avoid paper jams and print quality problems.

Loading the 650-sheet duo tray

The 650-sheet duo tray (Tray 2) consists of a 550-sheet tray and an integrated 100-sheet multipurpose feeder. The tray is loaded in the same way as the 250-sheet tray and the optional 550-sheet tray, and supports the same paper types and sizes. The only differences are the look of the guide tabs and the location of the paper size indicators.

LEXMARK CS310n - Loading the 650-sheet duo tray - 1

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

LEXMARK CS310n - Loading the 650-sheet duo tray - 2

natural_image 3D cutaway view of a white electronic device showing internal green and black casing (no text or symbols)
1 Length guide tab
2 Paper size indicator
3 Width guide tab

Loading the multipurpose feeder

1 Push the multipurpose feeder latch to the left.

LEXMARK CS310n - Loading the multipurpose feeder - 1

natural_image Close-up of a printer with a red arrow pointing to its tip (no text or symbols visible)

2 Open the multipurpose feeder.

LEXMARK CS310n - Loading the multipurpose feeder - 2

natural_image Close-up of a printer's paper feed being inserted, showing internal structure and a red arrow indicating the process (no text or symbols visible)

3 Pull the multipurpose feeder extender.

Note: Guide the extender gently so that the multipurpose feeder is fully extended and open.

LEXMARK CS310n - Loading the multipurpose feeder - 3

natural_image Close-up of a white printer with a paper feedlet and paper holder, showing no visible text or symbols.

4 Prepare the paper for loading.

- Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.

LEXMARK CS310n - Loading the multipurpose feeder - 4

text_image Diagram illustrating three-step folding or retraction process with arrows indicating direction of movement

- Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface.

Note: Avoid touching the printable side of transparencies. Be careful not to scratch them.

LEXMARK CS310n - Loading the multipurpose feeder - 5

natural_image Three-step illustration showing hands holding a document, holding a clip, and holding a card with directional arrows (no text or symbols)

- Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level surface.

Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer.

LEXMARK CS310n - Loading the multipurpose feeder - 6

natural_image Two diagrams showing hand positioning of a magnet and a package with red arrows indicating rotation or force (no text or symbols)

5 Locate the maximum paper fill indicator and tab.

Note: Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides.

LEXMARK CS310n - Loading the multipurpose feeder - 7

text_image Exploded view diagram of a printer with numbered parts labeled 1 to 5
1 Width guide tab
2 Maximum paper fill indicator
3 Width guide
4 Feeder extender
5 Paper size indicator

6 Load the paper, and then adjust the width guide to lightly touch the edge of the paper stack.

- Load paper, card stock, and transparencies with the recommended printable side facedown and the top edge entering the printer first.

LEXMARK CS310n - Loading the multipurpose feeder - 8

natural_image Close-up of a printer printer with a paper being inserted, showing paper sheet and printer outline (no text or symbols visible)

- Load envelopes with the flap side up and against the right side of the paper guide.

LEXMARK CS310n - Loading the multipurpose feeder - 9

natural_image Diagram of a printer emitting a paper envelope with red arrows indicating motion (no text or symbols present)

Notes:

  • Do not load or close the multipurpose feeder while a job is printing.
  • Load only one size and type of paper at a time.
  • Paper should lie flat in the multipurpose feeder. Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled.

7 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray.

Loading the manual feeder

The standard 250-sheet tray has an integrated manual feeder that can be used to print on different types of paper one sheet at a time.

1 Load a sheet of paper into the manual feeder:

-Printable side facedown for one-sided printing
- Printable side faceup for two-sided (duplex) printing

Note: There are different ways for loading letterhead depending on the mode of printing.

LEXMARK CS310n - Loading the manual feeder - 1

text_image One-sided printing using a letterhead Two-sided printing using a letterhead ABC

- Load envelope with the flap side up and against the right side of the paper guide.

LEXMARK CS310n - Loading the manual feeder - 2

natural_image Illustration of a white air conditioner unit emitting red envelopes with arrows indicating airflow (no text or symbols)

2 Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides.

Note: To achieve the best possible print quality, use only high-quality media designed for laser printers.

3 Adjust the paper guides to the width of the paper loaded.

Warning—Potential Damage: Do not force the paper into the feeder. Forcing the paper may cause jams.

LEXMARK CS310n - Loading the manual feeder - 3

natural_image 3D printer image showing paper feeding into a printer with red arrows indicating compression or disassembly (no text or symbols)

Linking and unlinking trays

When the paper size and paper type for any trays are the same, the printer will link those trays. When one linked tray becomes empty, paper will feed from the next linked tray. We recommend giving all unique paper, such as letterhead and different colored plain papers, a different custom type name so that the trays they are in will not automatically link.

Linking and unlinking trays

Note: This feature applies only in network printers.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu.

3 Change the tray settings to specify the paper size and type for the tray.

  • To link trays, make sure the paper size and type for the tray match with that of the other tray.
  • To unlink trays, make sure the paper size or type for the tray does not match with that of the other tray.

4 Click Submit.

Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer. The temperature of the fuser varies according to the specified paper type. Printing issues may occur if settings are not properly configured.

Creating a custom name for a paper type

Assigning a Custom Type [x] name to a tray enables you to link or unlink the tray to another tray. Use the same Custom Type [x] name for each tray that you want to link.

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Navigate to:

Settings > Paper Menu > Custom Names > type a name > Submit

Note: The custom name will replace Custom Type [x] under the “Custom Types” and “Paper Size and Type” menus.

3 Navigate to:

Custom Types > select a paper type > Submit

Assigning a custom paper type name

Assign a custom paper type name to a tray when linking or unlinking trays.

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu > Custom Name.
3 Type a name for the paper type, and then click Submit.
4 Select a custom type, and then verify that the correct paper type is associated with the custom name.

Note: Plain Paper is the factory default paper type for all user-defined custom names.

Configuring a custom name

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu > Custom Types.

3 Select the custom name you want to configure, then select a paper or specialty media type, and then click Submit.

Paper and specialty media guide

Using specialty media

Tips on using letterhead

  • Use letterhead designed specifically for laser printers.
  • Print a test page on the letterhead being considered for use before buying large quantities.
  • Before loading letterhead, flex, fan, and straighten the stacks to prevent sheets from sticking together.
    •Page orientation is important when printing on letterhead.
SourcePrintingPrintable sidePaper orientation
TraysLEXMARK CS310n - Tips on using letterhead - 1One-sided FaceupLoad the sheetwith the top edge entering the printer first.
TraysLEXMARK CS310n - Tips on using letterhead - 2Two-sided FacedownLoad the sheetwith the bottom edge entering the printer first.
Note: Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is acceptable for laser printers.
SourcePrintingPrintable sidePaper orientation
Manual feederLEXMARK CS310n - Tips on using letterhead - 3One-sided Faceddown Load the sheetwith the top edge entering the printer first.
Manual feederLEXMARK CS310n - Tips on using letterhead - 4Two-sided FaceupLoad the sheetwith the bottom edge entering the printer first.
Multipurpose feederLEXMARK CS310n - Tips on using letterhead - 5One-sided Faceddown Load the sheetwith the top edge entering the printer first.
Note: Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is acceptable for laser printers.
Multipurpose feederLEXMARK CS310n - Tips on using letterhead - 6Two-sided FaceupLoad the sheetwith the bottom edge entering the printer first.
Note: Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is acceptable for laser printers.

Tips on using transparencies

Print a test page on the transparencies being considered for use before buying large quantities.

  • From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the transparencies loaded in the tray.
  • Print a test page on the transparencies being considered for use before buying large quantities.
  • Feed transparencies from the 250-sheet tray, manual feeder, or multipurpose feeder.
  • Use transparencies designed specifically for laser printers.
  • Avoid getting fingerprints on the transparencies to prevent print quality problems.
  • Before loading transparencies, flex, fan, and straighten the stacks to prevent sheets from sticking together.

Tips on using envelopes

  • From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the envelopes loaded in the tray.
  • Print samples on the envelopes being considered for use before buying large quantities.
  • Use envelopes designed specifically for laser printers.
  • For best performance, use envelopes made from 90-g/m² (24-lb) paper or 25% cotton.
  • Use only new envelopes from undamaged packages.

•To optimize performance and minimize jams, do not use envelopes that:

—Have excessive curl or twist.
—Are stuck together or damaged in any way.
—Have windows, holes, perforations, cutouts, or embossing.
—Have metal clasps, string ties, or folding bars.
—Have an interlocking design.
—Have postage stamps attached.

—Have any exposed adhesive when the flap is in the sealed or closed position.

—Have bent corners.

—Have rough, cockle, or laid finishes.

- Adjust the width guides to fit the width of the envelopes.

- Before loading the envelopes on the tray, flex and fan the envelopes to loosen them. Straighten the edges on a level surface.

Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or seal envelopes.

Tips on using labels

- From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the labels loaded in the tray.

- Print samples on labels being considered for use before buying large quantities.

- For more information on label printing, characteristics, and design, see the Card Stock & Label Guide at http://support.lexmark.com.

- Use labels designed specifically for laser printers.

- Do not use labels with slick backing material.

- Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and toner cartridge warranties.

- Do not use labels with exposed adhesive.

- Before loading labels on the tray, flex and fan labels to loosen them. Straighten the edges on a level surface.

Tips on using card stock

Card stock is heavy, single-ply specialty media. Many of its variable characteristics, such as moisture content, thickness, and texture, can significantly affect print quality.

- From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the card stock loaded in the tray.

- Print samples on the card stock being considered for use before buying large quantities.

- Specify the paper texture and weight from the tray settings to match the paper loaded in the tray.

- Preprinting, perforation, and creasing may significantly affect the print quality and cause jams or other paper feed problems.

- Before loading the card stock on the tray, flex and fan the card stock to loosen them. Straighten the edges on a level surface.

Paper guidelines

Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of the paper or specialty media before buying large quantities.

Paper characteristics

The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock.

Weight

The printer trays can automatically feed paper weights up to 176-g/m^2 (47-lb) bond grain long paper. The multipurpose feeder can automatically feed paper weights up to 176-g/m^2 (47-lb) bond grain long paper. Paper lighter than 60 g/m^2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75-g/m^2 (20-lb) bond grain long paper. For paper smaller than 182 × 257 mm (7.2 x 10.1 inches), we recommend 90 g/m^2 (24 lb) or heavier paper.

Note: Duplex printing is supported from 60–105-g/m ^2 (16–28-lb) bond grain long paper.

Curl

Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems.

Smoothness

Paper smoothness directly affects print quality. If paper is too rough, then toner cannot fuse to it properly. If paper is too smooth, then it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield points; smoothness between 150 and 250 Sheffield points produces the best print quality.

Moisture content

The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly. Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that can degrade its performance.

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend the time to several days if the storage or transportation environment is very different from the printer environment. Thick paper may also require a longer conditioning period.

Grain direction

Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper.

For 60–90-g/m ^2 (16–24-lb) bond paper, grain long paper is recommended.

Fiber content

Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.

Selecting paper

Using the appropriate paper prevents jams and helps ensure trouble-free printing.

To help avoid paper jams and poor print quality:

•Always use new, undamaged paper.

- Before loading paper, know the recommended printable side of the paper. This information is usually indicated on the paper package.

  • Do not use paper that has been cut or trimmed by hand.
  • Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
  • Do not use coated papers unless they are specifically designed for electrophotographic printing.

Selecting preprinted forms and letterhead

Use these guidelines when selecting preprinted forms and letterhead:

  • Use grain long for 60–90 g/m ^2 (16–24 lb) paper.
  • Use only forms and letterhead printed using an offset lithographic or engraved printing process.
  • Avoid papers with rough or heavily textured surfaces.

Use papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must be able to withstand temperatures up to 230^ C ( 446^ F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner. Inks that are oxidation-set or oil-based generally meet these requirements; latex inks might not. When in doubt, contact the paper supplier.

Preprinted papers such as letterhead must be able to withstand temperatures up to 230^ C ( 446^ F) without melting or releasing hazardous emissions.

Using recycled paper and other office papers

As an environmentally conscientious company, Lexmark supports the use of recycled paper produced specifically for use in laser (electrophotographic) printers.

While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers that represent recycled cut size copier papers available on the global market. This scientific testing is conducted with rigor and discipline. Many factors are taken into consideration both separately and as a whole, including the following:

  • Amount of post-consumer waste (Lexmark tests up to 100% post-consumer waste content.)
  • Temperature and humidity conditions (Testing chambers simulate climates from all over the world.)
  • Moisture content (Business papers should have low moisture: 4–5%.)
  • Bending resistance and proper stiffness means optimum feeding through the printer.
    •Thickness (impacts how much can be loaded into a tray)
  • Surface roughness (measured in Sheffield units, impacts print clarity and how well toner fuses to the paper)
    •Surface friction (determines how easily sheets can be separated)
  • Grain and formation (impacts curling, which also influences the mechanics of how the paper behaves as it moves through the printer)
    •Brightness and texture (look and feel)

Recycled papers are better than ever; however, the amount of recycled content in a paper affects the degree of control over foreign matter. And while recycled papers are one good path to printing in an environmentally responsible manner, they are not perfect. The energy required to de-ink and deal with additives such as colorants and “glue” often generates more carbon emissions than does normal paper production. However, using recycled papers enables better resource management overall.

Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life). This is due to the energy-intensive manufacturing processes required to make paper.

Thus, Lexmark seeks to educate customers and partners on minimizing the impact of paper. Using recycled paper is one way. Eliminating excessive and unnecessary paper consumption is another. Lexmark is well-equipped to help customers minimize printing and copying waste. In addition, the company encourages purchasing paper from suppliers who demonstrate their commitment to sustainable forestry practices.

Lexmark does not endorse specific suppliers, although a converter's product list for special applications is maintained. However, the following paper choice guidelines will help alleviate the environmental impact of printing:

1 Minimize paper consumption.
2 Be selective about the origin of wood fiber. Buy from suppliers who carry certifications such as the Forestry Stewardship Council (FSC) or The Program for the Endorsement of Forest Certification (PEFC). These certifications guarantee that the paper manufacturer uses wood pulp from forestry operators that employ environmentally and socially responsible forest management and restoration practices.
3 Choose the most appropriate paper for printing needs: normal 75 or 80 g/m ^2 certified paper, lower weight paper, or recycled paper.

Unacceptable paper examples

Test results indicate that the following paper types are at risk for use with laser printers:

  • Chemically treated papers used to make copies without carbon paper, also known as carbonless papers
  • Preprinted papers with chemicals that may contaminate the printer
  • Preprinted papers that can be affected by the temperature in the printer fuser
  • Preprinted papers that require a registration (the precise location on the page) greater than ± 2.3 mm ( ± 0.9 in.), such as optical character recognition (OCR) forms. In some cases, registration can be adjusted with a software application to successfully print on these forms.)
    •Coated papers (erasable bond), synthetic papers, thermal papers
  • Rough-edged, rough or heavily textured surface papers or curled papers
    •Recycled papers that fail EN12281:2002 (European testing)
    •Paper weighing less than 60 g/m ^2 (16 lb)
    •Multiple part forms or documents

For more information about Lexmark, visit www.lexmark.com. General sustainability-related information can be found at the Environmental Sustainability link.

Storing paper

Use these paper storage guidelines to help avoid jams and uneven print quality:

  • For best results, store paper where the temperature is 21^ C ( 70^ F) and the relative humidity is 40 percent. Most label manufacturers recommend printing in a temperature range of 18–24^ C ( 65–75^ F) with relative humidity between 40 and 60 percent.
  • Store paper in cartons, on a pallet or shelf, rather than on the floor.
  • Store individual packages on a flat surface.
  • Do not store anything on top of individual paper packages.
  • Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and wrapper help keep the paper clean, dry, and flat.

Supported paper sizes, types, and weights

The following tables provide information on standard and optional paper sources and the types of paper they support.

Note: For an unlisted paper size, select the closest larger listed size.

Supported paper sizes

Note: Your printer model may have a 650-sheet duo tray, which consists of a 550-sheet tray and an integrated 100-sheet multipurpose feeder. The 550-sheet tray of the 650-sheet duo tray supports the same paper sizes as the optional 550-sheet tray. The integrated multipurpose feeder supports different paper sizes, types, and weights.

Paper size and dimensionStandard 250-sheet trayOptional 650-sheet duo trayManual feederDuplex mode
550-sheet trayMultipurpose feeder
A4210 x 297 mm (8.3 x 11.7 in.) ^111
A5148 x 210 mm (5.83 x 8.3 in.) ^121 X
A6105 x 148 mm (4.1 x 5.8 in.)XX ^1 X
JIS B5182 x 257 mm (7.2 x 10.1 in.) ^111 X
Letter216 x 279 mm (8.5 x 11 in.) ^111
Legal216 x 356 mm (8.5 x 14 in.) ^111
Executive184 x 267 mm (7.3 x 10.5 in.) ^111 X
Oficio (Mexico)216 x 340 mm (8.5 x 13.4 in.) ^111
Folio216 x 330 mm (8.5 x 13 in.) ^111
Statement140 x 216 mm (5.5 x 8.5 in.)XX ^1 X
^1 Source supports paper size without size sensing. ^2 Universal is only supported in the standard 250- and optional 550-sheet tray if the paper size is from 148 x 215.9 mm (5.83 x 8.5 inches) to 215.9 x 355.6 mm (8.5 x 14 inches). ^3 Universal is only supported in the multipurpose feeder and manual feeder if the paper size is from 76.2 x 127 mm (3 x 5 inches) to 215.9 x 359.9 mm (8.5 x 14.17 inches). ^4 Universal is only supported in duplex mode if the width is between 210 mm (8.27 inches) and 215.9 mm (8.5 inches) and length is between 279.4 mm (11 inches) and 355.6 mm (14 inches).
550-sheet tray Multipurpose feeder
Universal76 x 127 mm (3 x 5 in.) to 216 x 356 mm (8.5 x 14 in.)XX _1,31,3 X
Universal148 x 210 mm (5.8 x 8.3 in) to 216 x 356 mm (8.5 x 14 in). _1,21,24
7 3/4 Envelope (Monarch)98 x 191 mm (3.9 x 7.5 in.)XX _1 X
9 Envelope98 x 225 mm (3.9 x 8.9 in.)XX _1 X
10 Envelope105 x 241 mm (4.1 x 9.5 in.)XX _1 X
DL Envelope110 x 220 mm (4.3 x 8.7 in.)XX _1 X
C5 Envelope162 x 229 mm (6.4 x 9 in.)XX _1 X
B5 Envelope176 x 250 mm (6.9 x 9.8 in.)XX _1 X
Other Envelope98 x 162 mm (3.9 x 6.3 in.) up to 176 x 250 mm(6.9 x 9.8 in.)XX _1 X
^1 Source supports paper size without size sensing. ^2 Universal is only supported in the standard 250- and optional 550-sheet tray if the paper size is from 148 x 215.9 mm (5.83 x 8.5 inches) to 215.9 x 355.6 mm (8.5 x 14 inches). ^3 Universal is only supported in the multipurpose feeder and manual feeder if the paper size is from 76.2 x 127 mm (3 x 5 inches) to 215.9 x 359.9 mm (8.5 x 14.17 inches). ^4 Universal is only supported in duplex mode if the width is between 210 mm (8.27 inches) and 215.9 mm (8.5 inches) and length is between 279.4 mm (11 inches) and 355.6 mm (14 inches).

Supported paper types and weights

Notes:

  • Your printer model may have a 650-sheet duo tray, which consists of a 550-sheet tray and an integrated 100-sheet multipurpose feeder. The 550-sheet tray of the 650-sheet duo tray supports the same paper as the 550-sheet tray. The integrated multipurpose feeder supports different paper sizes, types, and weights.
  • Labels, transparencies, envelopes, and card stock always print at reduced speed.
Paper type250-sheet tray650-sheet duo trayManual feederDuplex mode
550-sheet trayMultipurpose feeder
Plain Paper
Card Stock X
TransparencyXX
Recycled
Glossy
Labels X
Bond
EnvelopeXXX
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton X
Custom Type [x]

Printing

Printing a document

Printing a document

1 From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded.
2 Send the print job:

For Windows users

a With a document open, click File > Print.
b Click Properties, Preferences, Options, or Setup.
c Adjust the settings, if necessary.
d Click OK > Print.

For Macintosh users

a Customize the settings in the Page Setup dialog:

1 With a document open, choose File > Page Setup.
2 Choose a paper size or create a custom size to match the paper loaded.
3 Click OK.

b Customize the settings in the Print dialog:

1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the Print dialog and pop-up menus, adjust the settings if necessary.

Note: To print on a specific paper type, adjust the paper type setting to match the paper loaded, or select the appropriate tray or feeder.

3 Click Print.

Printing in black and white

From the printer control panel, navigate to:

LEXMARK CS310n - Printing in black and white - 1

text_image > Settings > OK > Print Settings > OK > Quality menu > OK > Print Mode > OK > Black Only > OK

Adjusting toner darkness

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Print Settings > Quality Menu > Toner Darkness.

3 Adjust the toner darkness, and then click Submit.

Using the printer control panel

1 From the printer control panel, navigate to:

LEXMARK CS310n - Using the printer control panel - 1

text_image > Settings > OK > Print Settings > OK > Quality Menu > OK > Toner Darkness Set the toner darkness, and then press . OK

Using Max Speed and Max Yield

Max Speed and Max Yield let you choose between a faster print speed and a higher toner yield.

  • Max Speed—This lets you print in either black or color depending on what is set in the printer driver. The printer prints in color unless Black Only is selected in the printer driver.
  • Max Yield—This lets you switch from black to color based on the color content found on each page. This is the factory default setting. Frequent color mode switching can result to slower printing if the content of pages is mixed.

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Print Settings > Setup Menu.

3 From the Printer Usage list, select Max Speed or Max Yield.

4 Click Submit.

Using the printer control panel

1 From the printer control panel, navigate to:

LEXMARK CS310n - Using the printer control panel - 1

text_image > Settings > OK > Print Settings > OK > Setup Menu > OK

2 From the Printer Usage list, select Max Speed or Max Yield.

3 Press . OK

Printing information pages

For more information on printing information pages, see "Printing a menu settings page" on page 27 and "Printing a network setup page" on page 28.

Printing a font sample list

From the printer control panel, navigate to either of the following:

LEXMARK CS310n - Printing a font sample list - 1

text_image > Reports > OK > Print Fonts > OK > PCL Fonts > OK or >> Reports > OK > Print Fonts > OK > PostScript Fonts > OK

Canceling a print job

Canceling a print job from the printer control panel

From the printer control panel, press

LEXMARK CS310n - Canceling a print job - 1

Canceling a print job from the computer

For Windows users

1 Open the printers folder.

a Click , or click Start and then click Run.
b In the Start Search or Run dialog, type control printers.
c Press Enter, or click OK.

2 Double-click the printer icon.

3 Select the print job you want to cancel.

4 Click Delete.

For Macintosh users

1 From the Apple Menu, navigate to either of the following:

  • System Preferences > Print & Scan > select a printer > Open Print Queue
  • System Preferences > Print & Fax > select a printer > Open Print Queue

2 From the printer window, select the print job you want to cancel, and then click Delete.

Understanding the printer menus

Supplies Paper Menu Reports Settings

Cyan CartridgeDefault SourceMenu Settings PageGeneral Settings
Magenta CartridgePaper Size/TypeDevice StatisticsPrint Settings
Yellow CartridgeConfigure MPNetwork Setup Page
Black CartridgeSubstitute SizeNetwork [x] Setup Page
Waste Toner BottlePaper TextureProfiles List
Black or Color Imaging KitPaper WeightPrint Fonts
Maintenance KitPaper LoadingPrint Directory
Custom TypesPrint Demo
Universal SetupAsset Report

Security

Set Date and Time Active NIC

Network/Ports ^2

Standard Network ^1

Standard USB

^1 Depending on the printer setup, this menu item appears as Standard Network or Network [x].
^2 The menu items in this menu appear only in network printers or printers connected to print servers.

Supplies menu

Use To
Cyan, Magenta, Yellow, or Black Toner CartridgeNearly LowLowVery LowReplaceMissingDefectiveMissing or UnresponsiveUnsupportedInvalid RegionOKNon-genuine Lexmark CartridgeShow the status of the cyan, magenta, yellow, or black toner cartridge.
Black or Color Imaging KitNearly LowLowVery LowReplaceMissingDefectiveMissing or UnresponsiveUnsupportedOKNon-genuine Lexmark Imaging KitShow the status of the black or color imaging kit.
Waste Toner BottleNear FullReplaceMissingOKShow the status of the waste toner bottle.
Maintenance KitNearly LowLowVery LowReplaceOKShow the status of the maintenance kit.

Paper menu

Default Source menu

Use To
Default SourceTray [x]MP FeederManual PaperManual EnvelopeSet a default paper source for all print jobs.Notes:Tray 1 (standard tray) is the factory default setting.From the Paper menu, set Configure MP to “Cassette” for MP Feeder to appear as a menu setting.If the same size and type of paper are in two trays and the paper size and paper type settings match, then the trays are automatically linked. When one tray is empty, the print job continues using the linked tray.

Paper Size/Type menu

Use To
Tray [x] SizeA4A5JIS-B5LetterLegalExecutiveOficio (Mexico)FolioUniversalSpecify the size of the paper loaded in each tray.Note:Letter is the US factory default setting. A4 is the international factory default setting.
Tray [x] TypePlain PaperCard StockTransparencyRecycledGlossyLabelsBondLetterheadPreprintedColored PaperLight PaperHeavy PaperRough/CottonCustom Type [x]Specify the type of the paper loaded in each tray.Notes:Plain Paper is the factory default setting for Tray 1. Custom Type [x] is the factory default setting for all other trays.If available, a user-defined name will appear instead of Custom Type [x].Use this menu to configure automatic tray linking.Only the 250-sheet tray supports Transparency.
Note: Only installed trays and feeders are listed in this menu.
MP Feeder SizeA4A5A6JIS B5LetterLegalExecutiveOficio (Mexico)FolioStatementUniversal7 3/4 Envelope9 Envelope10 EnvelopeDL EnvelopeC5 EnvelopeB5 EnvelopeOther EnvelopeSpecify the size of the paper loaded in the multipurpose feeder.Notes:Letter is the U.S. factory default setting. A4 is the international factory default setting.From the Paper menu, set Configure MP to Cassette in order for MP Feeder Size to appear as a menu.The multipurpose feeder does not automatically detect the paper size. Make sure the paper size is set.
MP Feeder TypePlain PaperCard StockTransparencyRecycledGlossyLabelsBondEnvelopeLetterheadPreprintedColored PaperLight PaperHeavy PaperRough/CottonCustom Type [x]Specify the type of the paper loaded in the multipurpose feeder.Notes:Custom [x] is the factory default setting.From the Paper menu, set Configure MP to Cassette in order for MP Feeder Type to appear as a menu.
Note: Only installed trays and feeders are listed in this menu.
Manual Paper SizeA4A5A6JIS B5LetterLegalExecutiveOficio (Mexico)FolioStatementUniversalSpecify the size of the paper being manually loaded.Note:Letter is the US factory default setting. A4 is the international factory default setting.
Manual Paper TypePlain PaperCard StockTransparencyRecycledGlossyLabelsBondLetterheadPreprintedColored PaperLight PaperHeavy PaperRough/CottonCustom Type [x]Specify the type of the paper being manually loaded.Notes:Plain Paper is the factory default setting.From the Paper menu, set Configure MP to Manual in order for Manual Paper Type to appear as a menu.
Manual Envelope Size7 3/4 Envelope9 Envelope10 EnvelopeDL EnvelopeC5 EnvelopeB5 EnvelopeOther EnvelopeSpecify the size of the envelope being manually loaded.Note:10 Envelope is the US factory default setting. DL Envelope is the international factory default setting.
Manual Envelope TypeEnvelopeCustom Type [x]Specify the type of the envelope being manually loaded.Note:Envelope is the factory default setting.
Note: Only installed trays and feeders are listed in this menu.

Configure MP menu

Use To
Configure MPCassetteManualFirstDetermine when the printer selects paper from the multipurpose feeder.Notes:•Cassette is the factory default setting. Cassette configures the multipurpose feeder as the automatic paper source.• Manual sets the multipurpose feeder only for manual-feed print jobs.•First configures the multipurpose feeder as the primary paper source.

Substitute Size menu

Use To
Substitute SizeOffStatement/A5Letter/A4All ListedSubstitute a specified paper size if the requested paper size is not available.Notes:All Listed is the factory default setting. All available substitutions are allowed.Off indicates that no size substitutions are allowed.Setting a size substitution lets the print job continue without Change Paper appearing.

Paper Texture menu

Use To
Plain TextureSmoothNormalRoughSpecify the relative texture of the plain paper loaded.Note: Normal is the factory default setting.
Card Stock TextureSmoothNormalRoughSpecify the relative texture of the card stock loaded.Notes:•Normal is the factory default setting.•The options appear only if card stock is supported.
Transparency TextureSmoothNormalRoughSpecify the relative texture of the transparencies loaded.Note: Normal is the factory default setting.
Recycled TextureSmoothNormalRoughSpecify the relative texture of the recycled paper loaded.Note: Normal is the factory default setting.
Glossy TextureSmoothNormalRoughSpecify the relative texture of the glossy paper loaded.Note: Normal is the factory default setting.
Heavy Glossy TextureSmoothNormalRoughSpecify the relative texture of the heavy glossy paper loaded.Note: Normal is the factory default setting.
Labels TextureSmoothNormalRoughSpecify the relative texture of the labels loaded.Note: Normal is the factory default setting.
Bond TextureSmoothNormalRoughSpecify the relative texture of the bond paper loaded.Note: Rough is the factory default setting.
Envelope TextureSmoothNormalRoughSpecify the relative texture of the envelopes loaded.Note: Normal is the factory default setting.
Letterhead TextureSmoothNormalRoughSpecify the relative texture of the letterhead loaded.Note: Normal is the factory default setting.
Preprinted TextureSmoothNormalRoughSpecify the relative texture of the preprinted paper loaded.Note: Normal is the factory default setting.
Colored TextureSmoothNormalRoughSpecify the relative texture of the colored paper loaded.Note: Normal is the factory default setting.
Light TextureSmoothNormalRoughSpecify the relative texture of the light paper loaded.Note: Normal is the factory default setting.
Heavy TextureSmoothNormalRoughSpecify the relative texture of the heavy paper loaded.Note: Normal is the factory default setting.
Rough/Cotton TextureRoughSpecify the relative texture of the cotton paper loaded.
Custom [x] TextureSmoothNormalRoughSpecify the relative texture of the custom paper loaded.Notes:Normal is the factory default setting.The options appear only if custom type is supported.

Paper Weight menu

Use To
Plain WeightLightNormalHeavySpecify the relative weight of the plain paper loaded.Note: Normal is the factory default setting.
Card Stock WeightLightNormalHeavySpecify the relative weight of the card stock loaded.Note: Normal is the factory default setting.
Transparency WeightLightNormalHeavySpecify the relative weight of the transparencies loaded.Note: Normal is the factory default setting.
Recycled WeightLightNormalHeavySpecify the relative weight of the recycled paper loaded.Note: Normal is the factory default setting.
Glossy WeightLightNormalHeavySpecify the relative weight of the glossy paper loaded.Note: Normal is the factory default setting.
Heavy Glossy WeightLightNormalHeavySpecify the relative weight of the heavy glossy paper loaded.Note: Normal is the factory default setting.
Labels WeightLightNormalHeavySpecify the relative weight of the labels loaded.Note: Normal is the factory default setting.
Bond WeightLightNormalHeavySpecify the relative weight of the bond paper loaded.Note: Normal is the factory default setting.
Envelope WeightLightNormalHeavySpecify the relative weight of the envelope loaded.Note: Normal is the factory default setting.
Rough Envelope WeightLightNormalHeavySpecify the relative weight of the rough envelope loaded.Note: Heavy is the factory default setting.
Letterhead WeightLightNormalHeavySpecify the relative weight of the letterhead loaded.Note: Normal is the factory default setting.
Preprinted WeightLightNormalHeavySpecify the relative weight of the preprinted paper loaded.Note: Normal is the factory default setting.
Colored WeightLightNormalHeavySpecify the relative weight of the colored paper loaded.Note: Normal is the factory default setting.
Light WeightLightSpecify that the relative weight of the paper loaded is light.
Heavy WeightHeavySpecify that the relative weight of the paper loaded is heavy.
Rough/Cotton WeightLightNormalHeavySpecify the relative weight of the rough or cotton paper loaded.Note: Normal is the factory default setting.
Custom [x] WeightLightNormalHeavySpecify the relative weight of the custom paper loaded.Notes:Normal is the factory default setting.The options appear only when the custom type is supported.

Paper Loading menu

Use To
Cardstock LoadingOffDetermine and set two-sided printing for all print jobs that specify Cardstock as the paper type.
Recycled LoadingDuplexOffDetermine and set two-sided printing for all print jobs that specify Recycled as the paper type.
Glossy LoadingDuplexOffDetermine and set two-sided printing for all print jobs that specify Glossy as the paper type.
Heavy Glossy LoadingOffDetermine and set two-sided printing for all print jobs that specify Heavy Glossy as the paper type.
Labels LoadingOffDetermine and set two-sided printing for all print jobs that specify Labels as the paper type.
Bond LoadingDuplexOffDetermine and set two-sided printing for all print jobs that specify Bond as the paper type.
Letterhead LoadingDuplexOffDetermine and set two-sided printing for all print jobs that specify Letterhead as the paper type.
Preprinted LoadingDuplexOffDetermine and set two-sided printing for all print jobs that specify Preprinted as the paper type.
Colored LoadingDuplexOffDetermine and set two-sided printing for all print jobs that specify Colored as the paper type.
Light LoadingDuplexOffDetermine and set two-sided printing for all print jobs that specify Light as the paper type.
Heavy LoadingDuplexOffDetermine and set two-sided printing for all print jobs that specify Heavy as the paper type.
Rough/Cotton LoadingOffDetermine and set two-sided printing for all print jobs that specify Rough/Cotton as the paper type.
Notes: Duplex sets the printer default to two-sided printing for every print job unless one-sided printing is selected from Printing Preferences or the Print dialog. Off is the factory default setting for all the menus.
Custom [x] LoadingDuplexOffDetermine and set two-sided printing for all print jobs that specify Custom [x] as the paper type.Note:Custom [x] Loading is available only when the custom type is supported.
Notes:Duplex sets the printer default to two-sided printing for every print job unless one-sided printing is selected from Printing Preferences or the Print dialog.Off is the factory default setting for all the menus.

Custom Types menu

Use To
Custom Type [x]PaperCard StockTransparencyGlossyRough/CottonLabelsEnvelopeAssociate a paper or specialty media type with a factory default Custom Type [x] name or a user-defined custom name created in the Embedded Web Server or MarkVisionTM Professional.Notes:•Paper is the factory default setting for Custom Type [x].•The custom media type must be supported in the selected tray or feeder in order to print from that source.
RecycledPaperCard StockTransparencyGlossyRough/CottonLabelsEnvelopeSpecify a paper type when Recycled is selected.Notes:•Paper is the factory default setting.•The Recycled paper type must be supported in the selected tray or feeder in order to print from that source.

Universal Setup menu

Use To
Units of MeasureInchesMillimetersIdentify the units of measure.Notes:Inches is the US factory default setting.Millimeters is the international factory default setting.
Portrait Width3-8.5 inches76-216 mmSet the width for portrait orientation.Notes:If the width exceeds the maximum, then the printer uses the maximum width allowed.8.5 inches is the US factory default setting. You can increase the width in 0.01-inch increments.216 mm is the international factory default setting. You can increase the width in 1-mm increments.
Portrait Height3-14.17 inches76-360 mmSet the width for portrait orientation.Notes:If the height exceeds the maximum, then the printer uses the maximum height allowed.14 inches is the US factory default setting. You can increase the height in 0.01-inch increments.356 mm is the international factory default setting. You can increase the height in 1-mm increments.

Reports menu

Reports menu

Use To
Menu Settings PagePrint a report containing information about paper loaded in trays, installed memory, the total page count, alarms, timeouts, the printer control panel language, the TCP/IP address, the status of supplies, the status of the network connection, and other information.
Device StatisticsPrint a report containing printer statistics such as supply information and details about printed pages.
Network Setup PagePrint a report containing information about the network printer settings, such as the TCP/IP address.Note: This menu appears only in network printers or printers connected to print servers.
Network [x] Setup PagePrint a report containing information on network printer settings, such as the TCP/IP address information.Notes:This menu item is available only when more than one network option is installed.This menu item appears only in network printers or in printers connected to print servers.
Profiles List Print a list of profiles stored in the printer.
Print FontsPCL FontsPostScript FontsPrint a report in English of all the fonts available for the printer language currently set in the printer.Note:A separate list is available for PCL and PostScript emulations. Each emulation report contains print samples and information about the available fonts for each language.
Print DemoDemo Page[list of available demo pages]Print demo files that are available in the RIP code, the flash option, and the disk option.
Asset ReportPrint a report containing asset information including the printer serial number and model name. The report contains text and UPC bar codes that can be scanned into an asset database.

Network/Ports menu

Active NIC

Active NIC menu

Use To
Active NICAuto[list of available network cards]Allow the printer to connect to a network.Notes:•Auto is the factory default setting.•This menu item appears only if an optional network adapter is installed.

Standard Network or Network [x]

Standard Network or Network [x] menu

Note: Only active ports appear in this menu.

Use To
PCL SmartSwitchOnOffSet the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language.Notes:On is the factory default setting.If PCL SmartSwitch is enabled, then the printer uses PostScript emulation.If PCL SmartSwitch is disabled, then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu.
PS SmartSwitchOnOffSet the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language.Notes:On is the factory default setting.If PS SmartSwitch is enabled, then the printer uses PostScript emulation.If PS SmartSwitch is disabled, then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu.
NPA ModeOffAutoSet the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol.Notes:Auto is the factory default setting.Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is then updated.
Network BufferDisabledAuto3KB to [maximum size allowed]Set the size of the network input buffer.Notes:Auto is the factory default setting.The value can be changed in 1-KB increments.The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off.To increase the maximum size range for the Network Buffer, disable or reduce the size of the parallel, serial, and USB buffers.Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is then updated.
Mac Binary PSOnOffAutoSet the printer to process Macintosh binary PostScript print jobs.Notes:Auto is the factory default setting.Off filters print jobs using the standard protocol.On processes raw binary PostScript print jobs.
Standard Network Setup OR Network [x] SetupReportsNetwork CardTCP/IPIPv6WirelessAppleTalkDisplay and set the printer network settings.Note:The Wireless menu appears only when the printer is connected to a wireless network.

Reports menu

To access the menu, navigate to either of the following:

• Network/Ports > Standard Network > Standard Network Setup > Reports
• Network/Ports > Network [x] > Network [x] Setup > Reports

Use To
Print Setup PagePrint a report containing information about the network printer settings, such as the TCP/IP address.

Network Card menu

To access the menu, navigate to either of the following:

• Network/Ports > Standard Network > Standard Network Setup > Network Card
• Network/Ports > Network [x] > Network [x] Setup > Network Card

Use To
View Card StatusConnectedDisconnectedView the connection status of the network card.
View Card Speed View the speed of an active network card.
Network AddressUAA LAAView the network addresses.
Job Timeout0, 10–225 secondsSet the amount of time it takes for a network print job to be canceled.Notes:90 seconds is the factory default setting.A setting value of 0 disables the timeout.If a value between 1 and 9 is selected, then Invalid appears on the display, and the value is not saved.

TCP/IP menu

To access the menu, navigate to either of the following:

• Network/Ports > Standard Network > Standard Network Setup > TCP/IP
• Network/Ports > Network [x] > Network [x] Setup > TCP/IP

Note: This menu is available only in network printers or printers that are attached to print servers.

Use To
Set Hostname Set the current TCP/IPhostname.
IP Address View or change the currentTCP/IP address.Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP.
Netmask View or change the currentTCP/IP netmask.
Gateway View or change the current TCP/IP gateway.
Enable DHCPOnOffSpecify the DHCP address and parameter assignment.Note: On is the factory default setting.
Enable RARPOnOffSpecify the RARP address assignment setting.Note: Off is the factory default setting.
Enable BOOTPOnOffSpecify the BOOTP address assignment setting.Note: On is the factory default setting.
Enable AutoIPYesNoSpecify the Zero Configuration Networking setting.Note: Yes is the factory default setting.
Enable FTP/TFTPYesNoSend files to the printer using the built-in FTP server.Note: Yes is the factory default setting.
Enable HTTP ServerYesNoEnable the built-in Web server (Embedded Web Server) which lets you monitor and manage the printer remotely using a Web browser.Note: Yes is the factory default setting.
WINS Server Address View or change the current WINS server address.
Enable DDNSYesNoView or change the current DDNS setting.Note: Yes is the factory default setting.
Enable mDNSYesNoView or change the current mDNS setting.Note: Yes is the factory default setting.
DNS Server Address View or change the current DNS server address.
Backup DNS Server Address [x] View or change the current DNS server address.
Enable HTTPSYesNoView or change the current HTTPS setting.Note: Yes is the factory default setting.

IPv6 menu

To access the menu, navigate to either of the following:

• Network/Ports > Standard Network > Standard Network Setup > IPv6
• Network/Ports > Network [x] > Network [x] Setup > IPv6

Note: This menu is available only in network printers or printers that are attached to print servers.

Use To
Enable IPv6OnOffEnable IPv6 in the printer.Note: On is the factory default setting.
Auto ConfigurationOnOffSpecify whether or not the wireless network adapter accepts the automatic IPv6 address configuration entries provided by a router.Note: On is the factory default setting.
View Hostname Set the host name.Note: These settings can be changed only from the Embedded Web Server.
View Address
View Router Address
Enable DHCPv6OnOffEnable DHCPv6 in the printer.Note: On is the factory default setting.

Wireless menu

Note: This menu is available only in printers connected to a wireless network or printer models that have a wireless network adapter.

To access the menu, navigate to:

• Network/Ports > Network [x] > Network [x] Setup > Wireless

Use To
Wi-Fi Protected Setup (WPS)Start Push Button MethodStart PIN MethodEstablish a wireless network and enable network security.Notes:•Start Push Button Method connects the printer to a wireless network when buttons on both the printer and the access point (wireless router) are pressed within a given period of time.•Start PIN Method connects the printer to a wireless network when a PIN on the printer is entered into the wireless settings of the access point.
Enable/Disable WPS Auto-detectionEnableDisableAutomatically detect the connection method that an access point with WPS uses—Start Push Button Method or Start PIN Method.Note: Disable is the factory default setting.
Network ModeBSS TypeInfrastructureAd hocSpecify the network mode.Notes:•Infrastructure is the factory default setting. This lets the printer access a network using an access point.•Ad hoc configures wireless connection directly between the printer and a computer.
Compatibility802.11b/g802.11b/g/nSpecify the wireless standard for the wireless network.Note: The 802.11b/g/n is the factory default setting.
Choose Network Select an available network for the printer to use.
View Signal Quality View the quality of the wireless connection.
View Security Mode View the encryption method for the wireless network.

AppleTalk menu

Note: This menu appears only in printer models that are connected to an Ethernet network or when an optional wireless network adapter is installed.

To access the menu, navigate to either of the following:

  • Network/Ports > Standard Network > Standard Network Setup > AppleTalk
    • Network/Ports > Network [x] > Network [x] Setup > AppleTalk
Use To
ActivateYesNoEnable or disable AppleTalk support.Note: Yes is the factory default setting.
View Name Show the assigned AppleTalk name.Note: The AppleTalk name can be changed only from the Embedded Web Server.
View Address Show the assigned AppleTalk address.Note: The AppleTalk address can be changed only from the Embedded Web Server.
Set Zone[list of zones available on the network]Provide a list of AppleTalk zones available on the network.Note: The default zone for the network is the factory default setting.

Standard USB

Standard USB menu

Use To
PCL SmartSwitchOnOffSet the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language.Notes:On is the factory default setting.If PCL SmartSwitch is enabled, then the printer uses PostScript emulation.If PCL SmartSwitch is disabled, then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu.
PS SmartSwitchOnOffSet the printer to automatically switch to PS emulation when a print job received through a USB port requires it, regardless of the default printer language.Notes:On is the factory default setting.If PS SmartSwitch is enabled, then the printer uses PostScript emulation.If PS SmartSwitch is disabled, then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu.
NPA ModeOnOffAutoSet the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol.Notes:Auto is the factory default setting. Auto sets the printer to examine data, determine the format, and then process it appropriately.The printer automatically restarts when changing the setting from the printer control panel. The menu selection is then updated.
USB BufferDisabledAuto3K to [maximum size allowed]Set the size of the USB input buffer.Notes:Auto is the factory default setting leveledtunns off job buffering. Any jobs already buffered in the printer hard disk are printed before normal processing resumes.The USB buffer size value can be changed in 1KB increments.The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is enabled or disabled.To increase the maximum size range for the USB Buffer, disable or reduce the size of the parallel, serial, and network buffers.The printer automatically restarts when the setting is changed from the printer control panel. The menu selection is then updated.
Mac Binary PSOnOffAutoSet the printer to process Macintosh binary PostScript print jobs.Notes:Auto is the factory default setting.On processes raw binary PostScript print jobs.Off filters print jobs using the standard protocol.
ENA Addressyyy.yyy.yyy.yyySet the network address, netmask, and gateway information for an external print server.
ENA Netmaskyyy.yyy.yyy.yyyNote: This menu is available only when the printer is attached to an external print server through the USB port.
ENA Gatewayyyy.yyy.yyy.yyy

Security menu

Set Date and Time menu

Use To
Current Date and Time View the current date and time settings for the printer. Note: The date and time are set in YYYY-MM-DD HH:MM format.
Manually Set Date and Time [input date/time]Enter the date and time. Note: Setting the date and time using this menu automatically sets Enable NTP to Off.
Time Zone [list of time zones]Select the time zone. Note: GMT is the factory default setting.
Automatically observe DST On OffSet the printer to use the applicable daylight saving time (DST) start and end times associated with the printer Time Zone setting. Note: On is the factory default setting.
Enable NTP On OffEnable Network Time Protocol, which synchronizes the clocks of devices on a network. Notes: •On is the factory default setting. •Enable NTP is automatically set to Off if you manually set the date and time.

Settings menu

General settings

General Settings menu

Use To
Display LanguageEnglishFrancaisDeutschItalianoEspanolDanskNorskNederlandsSvenskaPortugueseSuomiRussianPolskiGreekMagyarTurkceCeskySimplified ChineseTraditional ChineseKoreanJapaneseSet the language of the text that appears on the display.Note: Not all languages are available for all printers, and you may need to install special hardware for those languages to appear.
Show Supply EstimatesShow estimatesDo not show estimatesDisplay the estimates of the supplies on the printer control panel, Embedded Web Server, menu settings, and the device statistics reports.Note: “Show estimates” is the factory default setting.
Eco-ModeOffEnergyEnergy/PaperPaperMinimize the use of energy, paper, or specialty media.Notes:Off is the factory default setting. Off resets the printer to its factory default settings.Energy minimizes the power used by the printer.Energy/Paper minimizes the use of power, paper, and specialty media.Paper minimizes the amount of paper and specialty media needed for a print job by duplexing each page.
Quiet ModeOffOnReduce the amount of noise produced by the printer.Notes:Off is the factory default setting. This setting supports the performance specifications of your printer.On configures the printer to produce as little noise as possible.Setting Quiet Mode to Off allows for optimal printing of color-rich documents.
Run Initial SetupYesNoRun the setup wizard.Notes:Yes is the factory default setting.When the setup wizard is complete, the default setting becomes No.
Paper SizesUSMetricSpecify the default paper measurement.Notes:US is the factory default setting.The initial setting is determined by your country or region selection in the initial setup wizard.
AlarmsAlarm ControlCartridge AlarmSet an alarm to sound when the printer requires user intervention.Available options for each alarm type are:OffSingleContinuousNotes:Single is the factory default setting. This sets the alarm as three quick beeps.Off means no alarm will sound.Single sounds three quick beeps.Continuous repeats three beeps every 10 seconds.
TimeoutsSleep ModeDisabled1-60Specify the number of minutes of inactivity before the printer enters a reduced power state.Notes:30 is the factory default setting.Disabled appears only when Energy Conserve is set to Off.
TimeoutsHibernate TimeoutDisabled1–3 hours6 hours1–3 days1–2 weeks1 monthSet the amount of time the printer waits before it goes into Hibernate mode.Notes:Disabled is the factory default setting for Class A and Class B printers in all countries except for European Union countries, Switzerland, and Canada.3 days is the factory default setting for Class B printers in all European Union countries, Switzerland, and Canada.When the Hibernate Timer expires, the printer uses Ethernet connection to check the value of “Hibernate Timeout on Connection.”When “Hibernate Timeout on Connection” is set to Do Not Hibernate, the device never automatically hibernates.When “Hibernate Timeout on Connection” is set to Hibernate, the device follows the value of Hibernate Timeout, except when it is set to Disabled.
TimeoutsScreen Timeout15–300Set the amount of time (in seconds) the printer waits before returning the display to the Ready state.Note: 30 is the factory default setting.
TimeoutsPrint TimeoutDisabled1–255Set the amount of time (in seconds) the printer waits to receive an end-of-job message before canceling the remainder of the print job.Notes:90 is the factory default setting.When the timer expires, any partially printed page still in the printer is printed, and then the printer checks to see if any new print jobs are waiting.Print Timeout is available only when using PCL. This setting has no effect on PostScript emulation print jobs.
TimeoutsWait TimeoutDisabled15–65535Set the amount of time (in seconds) the printer waits for additional data before canceling a print job.Notes:40 is the factory default setting.Wait Timeout is available only when the printer is using PostScript emulation. This setting has no effect on PCL emulation print jobs.
Error RecoveryAuto RebootReboot when idleReboot alwaysReboot neverSet the printer to restart when an error is encountered.Note: “Reboot always” is the factory default setting.
Error RecoveryMax Auto Reboots1-20Set the number of automatic restarts the printer can perform.Notes:5 is the factory default setting.When the number of automatic restarts equivalent to the values of this setting has been reached, the printer displays the applicable error instead of restarting.
Print RecoveryAuto ContinueDisabled5-255 secLet the printer automatically continue printing from certain offline situations when not resolved within the specified period.Note: Disabled is the factory default setting.
Print RecoveryJam RecoveryOnOffAutoSpecify whether the printer reprints jammed pages.Notes:Auto is the factory default setting. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks.On sets the printer to always reprint jammed pages.Off sets the printer to never reprint jammed pages.
Print RecoveryPage ProtectOffOnLet the printer successfully print a page that may not have printed otherwise.Notes:Off is the factory default setting. Off prints a partial page when there is not enough memory to print the whole page.On sets the printer to process the whole page so the entire page prints.
Hibernate Timeout on ConnectionHibernateDo Not HibernateSet the printer to recognize the Hibernate Timeout setting even when an active Ethernet connection exists.Note: Do Not Hibernate is the factory default setting.
Press Sleep ButtonDo NothingSleepHibernateDetermine how the printer, while in idle state, reacts to a short press of the Sleep button.Notes:Sleep is the factory default setting.Do Nothing ignores any Sleep button presses regardless of duration.
Press and Hold Sleep ButtonDo NothingSleepHibernateDetermine how the printer, while in idle state, reacts to a long press of the Sleep button.Note: Do Nothing is the factory default setting. Do Nothing ignores any Sleep button presses regardless of duration.
Factory DefaultsDo Not RestoreRestore NowReturn the printer settings to the factory default settings.Notes:Do Not Restore is the factory default setting. Do Not Restore keeps the user-defined settings.Restore Now returns all printer settings to the factory default settings except those in the Network/Ports menu. All downloads stored in the RAM are deleted. Downloads stored in flash memory are not affected.

Setup menu

Use To
Printer LanguagePCL EmulationPS EmulationSet the default printer language.Notes:PS Emulation is the factory default setting. PS Emulation uses a PS interpreter for processing print jobs.PCL Emulation uses a PCL interpreter for processing print jobs.Setting a printer language as the default does not prevent a software program from sending print jobs that use another printer language.
Print AreaNormalFit To PageWhole PageSet the logical and physical printable area.Notes:Normal is the factory default setting. When attempting to print data in the non-printable area defined by the Normal setting, the printer clips the image.Fit to Page fits the page content into the selected paper size.Whole Page allows the image to be moved into the non-printable area defined by the Normal setting, but the printer clips the image at the Normal setting boundary. This setting affects only pages printed using a PCL 5e interpreter and has no effect on pages printed using the PCL XL or PostScript interpreter.
Printer UsageMax YieldMax SpeedSet color toner use in printing.Note: Max Yield is the factory default setting.
Black Only ModeOnOffSet the printer to print text and graphics using only the black toner cartridge.Notes:Off is the factory default setting.The setting value does not affect the ability of the printer to generate color output from flash drive print jobs.
Resource SaveOnOffSpecify how the printer handles temporary downloads, such as fonts and macros stored in the RAM, when the printer receives a job that requires more than the available memory.Notes:Off is the factory default setting. Off sets the printer to retain the downloads only until memory is needed. Downloads are deleted in order to process print jobs.On sets the printer to retain downloads during language changes and printer resets. If the printer runs out of memory, then Memory full [38] appears, but downloads are not deleted.

Finishing menu

Use To
Sides (Duplex)1 sided2 sidedSpecify whether two-sided (duplex) printing is set as the default setting for all print jobs.Notes:“1 sided” is the factory default setting.You can set two-sided printing from the software program.For Windows users:Click File > Print, and then click Properties, Preferences, Options, or Setup.For Macintosh users:Choose File > Print, and then adjust the settings from the Print dialog and pop-up menus.
Duplex BindingLong EdgeShort EdgeDefine binding for duplexed pages in relation to paper orientation.Notes:Long Edge is the factory default setting. This assumes binding along the long edge of the page (left edge for portrait and top edge for landscape).Short Edge assumes binding along the short edge of the page (top edge for portrait and left edge for landscape).
Copies1–999Specify the default number of copies for each print job.Note: 1 is the factory default setting.
Blank PagesDo Not PrintPrintSpecify whether blank pages are inserted in a print job.Note: Do Not Print is the factory default setting.
Collate(1,1,1) (2,2,2)(1,2,3) (1,2,3)Stack the pages of a print job in sequence when printing multiple copies.Note: “(1,1,1) (2,2,2)” is the factory default setting.
Separator SheetsOffBetween CopiesBetween JobsBetween PagesSpecify whether blank separator sheets are inserted.Notes:Off is the factory default setting.Between Copies inserts a blank sheet between each copy of a print job when Collate is set to On. When Collate is set to Off, then a blank page is inserted between each set of printed pages, such as after all page 1's and after all page 2's.Between Jobs inserts a blank sheet between print jobs.Between Pages inserts a blank sheet between each page of the print job. This setting is useful when printing transparencies or when inserting blank pages in a document.
Separator SourceTray [x]Manual FeederSpecify the paper source for separator sheets.Note: Tray 1 (standard tray) is the factory default setting.
Paper SaverOff2-Up3-Up4-Up6-Up9-Up12-Up16-UpSpecify that multiple-page images be printed on one side of a paper.Notes:Off is the factory default setting.The number selected is the number of page images that will print per side.
Paper Saver OrderingHorizontalReverse HorizontalReverse VerticalVerticalSpecify the positioning of multiple-page images.Notes:Horizontal is the factory default setting.Positioning depends on the number of images and whether they are in portrait or in landscape orientation.This setting affects jobs only when Paper Saver is set to any value other than Off.
Paper Saver OrientationAutoLandscapePortraitSpecify the orientation of a multiple-page document.Notes:Auto is the factory default setting.This setting affects jobs only when Paper Saver is set to any value other than Off.
Paper Saver BorderNoneSolidPrint a border around each page.Notes:None is the factory default setting.This setting affects jobs only when Paper Saver is set to any value other than Off.

Quality menu

Use To
Print ModeColorBlack OnlySpecify whether images are printed in black and white or in color.Notes:•Color is the factory default setting.•The printer driver is capable of overriding this setting.
Color CorrectionAutoOffManualAdjust the color output on the printed page.Notes:• Auto is the factory default setting. This applies different color conversion tables to each object on the printed page.•Off turns off color correction.• Manual allows customization of the color tables using the settings available from the Manual Color menu.•Due to the differences in additive and subtractive colors, certain colors that appear on computer monitors are impossible to duplicate on the printed page.
Print Resolution1200 dpi4800 CQSpecify the printed output resolution in dots per inch or in color quality (CQ).Note: 4800 CQ is the factory default setting.
Toner Darkness1-5Lighten or darken the printed output.Notes:•4 is the factory default setting.•Selecting a smaller number can help conserve toner.
Enhance Fine LinesOnOffEnable a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts.Notes:Off is the factory default setting.To set this option using the Embedded Web Server, type the network printer IP address in the Web browser address field.You can set this option from the software program.For Windows users:Click File > Print, and then click Properties, Preferences, Options, or Setup.For Macintosh users:Choose File > Print, and then adjust the settings from the Print dialog and pop-up menus.
Color SaverOnOffReduce the amount of toner used for graphics and images. The amount of toner used for text is not reduced.Notes:Off is the factory default setting.On overrides Toner Darkness settings.
RGB Brightness-6 to 6Adjust the printed output either by lightening or darkening it. You can conserve toner by lightening the output.Note:0 is the factory default setting.
RGB Contrast0-5Adjust the contrast of printed objects.Note:0 is the factory default setting.
RGB Saturation0-5Adjust saturation in color outputs.Note:0 is the factory default setting.
Color BalanceCyan-5 to 5Magenta-5 to 5Yellow-5 to 5Black-5 to 5Reset DefaultsAdjust color in printed output by increasing or decreasing the amount of toner being used for each color.Note:0 is the factory default setting.
Color SamplessRGB DisplaysRGB VividDisplay—True BlackVividOff—RGBUS CMYKEuro CMYKVivid CMYKOff—CMYKPrint sample pages for each of the RGB and CMYK color conversion tables used in the printer.Notes:Selecting any setting prints the sample.Color samples consist of a series of colored boxes along with the RGB or CMYK combination that creates the color observed. These pages can be used to help decide which combinations to use to get the printed output you want.To access a complete list of color sample pages using the Embedded Web Server, type the network printer IP address in the Web browser address field.
Manual ColorRGB ImageRGB TextRGB GraphicsCustomize the RGB color conversions.Select from the following options:VividsRGB DisplayDisplay—True BlacksRGB VividOffNotes:sRGB Display is the factory default setting for RGB Image. This applies a color conversion table to an output that matches the colors displayed on a computer monitor.sRGB Vivid is the factory default setting for RGB Text and RGB Graphics. This applies a color table that increases saturation. This is preferred for business graphics and text.Vivid applies a color conversion table that produces brighter, more saturated colors."Display—True Black" applies a color conversion table that uses only black toner for neutral gray colors.Off turns off color conversion.
Manual Color (continued)CMYK ImageCMYK TextCMYK GraphicsCustomize the CMYK color conversions.Select from the following options:US CMYKEuro CMYKVivid CMYKOffNotes:US CMYK is the factory default setting. This applies a color conversion table that tries to produce output that matches SWOP color output.Euro CMYK is the international factory default setting. This applies a color conversion table that tries to produce output that matches Euroscale color output.Vivid CMYK increases color saturation for the US conversion table.Off turns off color conversion.
Spot Color Replacement Assign specspecific CMYK values to named spot colors.Note: This menu is available only in the Embedded Web Server.
Color AdjustInitiate a recalibration of color conversion tables and allow the printer to make adjustments for color variations in output.Notes:Adjusting color starts when the menu is selected. Adjusting color appears on the display until the process is finished.Color variations in output sometimes result from changeable conditions such as room temperature and humidity. Color adjustments are made on printer algorithms. Color alignment is also recalibrated in this process.

Utilities menu

Use To
Activate Hex Trace Assist in isolating the source of a print job problem. Notes: ·When activated, all data sent to the printer is printed in hexadecimal and character representation, and control codes are not executed. ·To exit or deactivate Hex Trace, turn off or reset the printer.
Coverage Estimator Off OnProvide an estimate of the percentage coverage of toner on a page. The estimate is printed on a separate page at the end of each print job. Note: Off is the factory default setting.

XPS menu

Use To
Print Error PagesOffOnPrint a page containing information on errors, including XML markup errors.Note: Off is the factory default setting.

PDF menu

Use To
Scale to FitYesNoScale page content to fit the selected paper size.Note: No is the factory default setting.
AnnotationsDo Not PrintPrintPrint annotations in a PDF.Note: Do Not Print is the factory default setting.

PostScript menu

Use To
Print PS ErrorOnOffPrint a page containing the PostScript error.Note: Off is the factory default setting.
Lock PS Startup ModeOnOffAllow users to disable the SysStart file.Note: Off is the factory default setting.
Image SmoothingOnOffEnhance the contrast and sharpness of low-resolution images and smoothen their color transitions.Notes:Off is the factory default setting.Image Smoothing has no effect on images that are 300 dpi or higher in resolution.

PCL Emul menu

Use To
Font SourceResidentDownloadAllSpecify the set of fonts used in the Font Name menu.Notes:“Resident” is the factory default setting. It shows the factory default set of fonts downloaded in the RAM.“Download” shows all the fonts downloaded in the RAM.“All” shows all fonts available to any option.
Font NameCourier 10Identify a specific font and where it is stored.Note: Courier 10 is the factory default setting.
Symbol Set10U PC-812U PC-850Specify the symbol set for each font name.Notes:10U PC-8 is the US factory default setting. 12U PC-850 is the international factory default setting.A symbol set is a set of alphabetical and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs, such as math symbols for scientific text. Only the supported symbol sets are shown.
PCL Emulation SettingsPoint Size1.00–1008.00Change the point size for scalable typographic fonts.Notes:12 is the factory default setting.Point size refers to the height of the characters in the font. One point equals approximately 0.014 of an inch. This can be increased or decreased in 0.25-point increments.
PCL Emulation SettingsPitch0.08-100.00Specify the font pitch for scalable monospaced fonts.Notes:10 is the factory default setting.Pitch refers to the number of fixed-space characters per inch (cpi). This can be increased or decreased in 0.01-cpi increments.For non-scalable monospaced fonts, the pitch appears on the display but cannot be changed.
PCL Emulation SettingsOrientationPortraitLandscapeSpecify the orientation of text and graphics on a page.Notes:Portrait is the factory default setting. It prints text and graphics parallel to the short edge of the page.Landscape prints text and graphics parallel to the long edge of the page.
PCL Emulation SettingsLines per Page1-255Specify the number of lines that print on each page.Notes:60 is the US factory default setting. 64 is the international default setting.The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the paper size and orientation before setting Lines per Page.
PCL Emulation SettingsA4 Width198 mm203 mmSet the printer to print on A4-size paper.Notes:198 mm is the factory default setting.The 203-mm setting sets the width of the page to allow the printing of eighty 10-pitch characters.
PCL Emulation SettingsAuto CR after LFOnOffSpecify whether the printer automatically performs a carriage return (CR) after a line feed (LF) control command.Note: Off is the factory default setting.
PCL Emulation SettingsAuto LF after CROnOffSpecify whether the printer automatically performs a line feed (LF) after a carriage return (CR) control command.Note: Off is the factory default setting.
Tray RenumberAssign MP FeederOffNone0-199Assign Tray [x]OffNone0-199Assign Manual PaperOffNone0-199Assign Manual EnvelopeOffNone0-199Configure the printer to work with printer software or programs that use different source assignments for trays and feeders.Notes:“Off” is the factory default setting.“None” ignores the Select Paper Feed command. This option appears only when it is selected by the PCL 5e interpreter.“0-199” allows a custom setting to be assigned.
Tray RenumberView Factory DefaultsMPF Default = 8T1 Default = 1T2 Default = 4T3 Default = 5T4 Default = 20T5 Default = 21Env Default = 6MPaper Default = 2MEnv Default = 3Show the factory default setting assigned to each tray or feeder.
Tray RenumberRestore DefaultsYesNoRestore all tray and feeder assignments to the factory default settings.

HTML menu

Use To
Font NameJoanna MTSet the default font for HTML documents.
Albertus MTLetter GothicNote: The Times font is used in HTML documents that do not specify a font.
Antique OliveLubalin Graph
Apple ChanceryMarigold
Arial MTMonaLisa Recut
Avant GardeMonaco
BodoniNew CenturySbk
BookmanNew York
ChicagoOptima
ClarendonOxford
Cooper BlackPalatino
CopperplateStempelGaramond
CoronetTaffy
CourierTimes
EurostileTimesNewRoman
GaramondUnivers
GenevaZapf Chancery
Gill SansNewSansMTCS
GoudyNewSansMTCT
HelveticaNew SansMTJA
Hoefler TextNewSansMTKO
Intl CG Times
Intl Courier
Intl Univers
Use To
Font Size1–255 ptSet the default font size for HTML documents.Notes:•12 pt is the factory default setting.• Font size can be increased in 1-point increments.
Scale1–400%Scale the default font for HTML documents.Notes:•100% is the factory default setting.•Scaling can be increased in 1% increments.
OrientationPortraitLandscapeSet the page orientation for HTML documents.Note: Portrait is the factory default setting.
Margin Size8–255 mmSet the page margin for HTML documents.Notes:19 mm is the factory default setting.Margin size can be increased in 1-mm increments.
BackgroundsDo Not PrintPrintSpecify whether to print backgrounds on HTML documents.Note: Print is the factory default setting.

Image menu

Use To
Auto FitOnOffSelect the optimal paper size, scaling, and orientation.Note: On is the factory default setting. It overrides scaling and orientation settings for some images.
InvertOnOffInvert bitonal monochrome images.Notes:•Off is the factory default setting.•This setting does not apply to GIF or JPEG images.
ScalingAnchor Top LeftBest FitAnchor CenterFit Height/WidthFit HeightFit WidthScale the image to fit the selected paper size.Notes:•Best Fit is the factory default setting.•When Auto Fit is set to On, Scaling is automatically set to Best Fit.
OrientationPortraitLandscapeReverse PortraitReverse LandscapeSet the image orientation.Note: Portrait is the factory default setting.

Saving money and the environment

Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see:

•The Notices chapter
• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
- The Lexmark recycling program at www.lexmark.com/recycle

By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This chapter outlines the settings and tasks that may yield a greater environmental benefit.

Saving paper and toner

Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can significantly reduce your carbon footprint by using recycled paper and the following printing suggestions, such as printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper.

To quickly save paper and energy, select a setting for the Eco-Mode in the General Settings menu.

Using recycled paper

As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser printers. For more information on recycled papers that work well with your printer, see “Using recycled paper and other office papers” on page 45.

Conserving supplies

Use both sides of the paper

If your printer model supports duplex printing, then you can control whether print appears on one or two sides of the paper by selecting 2-sided printing from the Print dialog or from the Lexmark Toolbar.

Place multiple pages on one sheet of paper

You can print up to 16 consecutive pages of a multiple-page document onto one side of a single sheet of paper by selecting a setting from the Multipage printing (N-Up) section of the Print dialog screen.

Check your first draft for accuracy

Before printing or making multiple copies of a document:

  • Use the preview feature, which you can select from the Print dialog or from the Lexmark Toolbar to see how the document will look like before you print it.
  • Print one copy of the document to check its content and format for accuracy.

Avoid paper jams

Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 125.

Saving energy

Using Eco-Mode

Use Eco-Mode to quickly select one or more ways to reduce your printer's environmental impact.

1 From the printer control panel, navigate to:

Settings > OK > General Settings > OK > Eco-Mode > OK > select the setting you want

Use To
OffUse the factory default settings for all settings associated with Eco-Mode. This setting supports the performance specifications for your printer.
Energy Reduceenergy use, especially when the printer is idle.Printer engine motors do not start until a document is ready to print. You may notice a short delay before the first page is printed.The printer enters Sleep mode after one minute of inactivity.
Energy/PaperUse all the settings associated with Energy and Paper modes.
PaperEnable the automatic two-sided (duplex) printing feature.Turn off print log features.

2 Press

LEXMARK CS310n - Using Eco-Mode - 1

Reducing printer noise

Use Quiet Mode to reduce the printer noise.

1 From the printer control panel, navigate to:

Settings > OK > General Settings > OK > Quiet Mode > OK > select a setting you want

Use To
On Reduce printer noise.Print jobs will process at a reduced speed.Print engine motors do not start until a document is ready to print. There is a short delay before the first page is printed.The alarm control and cartridge alarm sounds are turned off.The printer will ignore the Advance Start command.
Off Use factory default settings. This setting supports theperformance specifications of the printer.Note: Selecting Photo from the printer driver may disable Quiet Mode and provide better print quality and full speed printing.

2 Press

LEXMARK CS310n - Reducing printer noise - 1

Adjusting Sleep mode

To save energy, decrease the number of minutes before the printer enters Sleep mode. You can choose from 1 to 60 minutes. The factory default setting is 30 minutes.

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > General Settings > Timeouts.

3 In the Sleep Mode field, enter the number of minutes you want the printer to wait before it enters Sleep mode.

4 Click Submit.

Using the printer control panel

1 From the printer control panel, navigate to:

LEXMARK CS310n - Using the printer control panel - 1

text_image > Settings > OK > General Settings > OK > Timeouts > OK > Sleep Mode > OK

2 In the Sleep Mode field, select the number of minutes you want the printer to wait before it enters Sleep mode.

LEXMARK CS310n - Using the printer control panel - 2

Using Hibernate mode

Hibernate is an ultra-low-power operating mode. When operating in Hibernate mode, all other systems and devices are powered down safely.

Note: Hibernate mode can be scheduled.

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If your are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > General Settings > Sleep Button Settings.

3 From the "Press Sleep Button" or "Press and Hold Sleep Button" drop-down menu, select Hibernate.

4 Click Submit.

Note: If the printer is in Hibernate mode, then the Embedded Web Server is disabled.

Using the printer control panel

1 From the printer control panel, navigate to:

LEXMARK CS310n - Using the printer control panel - 1

2 Press the arrow buttons until Press Sleep Button or Press and Hold Sleep Button appears, and then press OK.

3 Press the arrow buttons until Hibernate appears, and then press OK.

Notes:

  • When Press Sleep Button is set to Hibernate, a short press of the Sleep button sets the printer to Hibernate mode.
  • When Press and Hold Sleep Button is set to Hibernate, a long press of the Sleep button sets the printer to Hibernate mode.

Setting Hibernate Timeout

Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a reduced power state.

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > General Settings > Timeouts.

3 From the Hibernate Timeout menu, select the number of hours, days, weeks, or months you want for the printer to wait before it goes into a reduced power state.

4 Click Submit.

Using the printer control panel

1 From the printer control panel, navigate to:

LEXMARK CS310n - Using the printer control panel - 1

text_image > Settings > OK General Settings OK Timeouts OK Hibernate Timeout

2 Select the number of hours, days, weeks, or month you want the printer to wait before it enters Hibernate Timeout, and then press OK.

Using Schedule Power Modes

Schedule Power Modes lets the user schedule when the printer goes into a reduced power state or into the Ready state.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > General Settings > Schedule Power Modes.

3 From the Action menu, select the power mode.

4 From the Time menu, select the time.

5 From the Day(s) menu, select the day or days.

6 Click Add.

Recycling

Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information, see:

•The Notices chapter
• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
• The Lexmark recycling program at www.lexmark.com/recycle

Recycling Lexmark products

To return Lexmark products for recycling:

1 Go to www.lexmark.com/recycle.
2 Find the product type you want to recycle, and then select your country or region from the list.
3 Follow the instructions on the computer screen.

Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to determine the items they accept.

Recycling Lexmark packaging

Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of. These efficiencies result in fewer greenhouse emissions, energy savings, and natural resource savings.

Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area.

The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area.

When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.

Returning Lexmark cartridges for reuse or recycling

Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. Boxes used to return the cartridges are also recycled.

To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the prepaid shipping label. You can also do the following:

1 Go to www.lexmark.com/recycle.
2 From the Toner Cartridges section, select your country or region.
3 Follow the instructions on the computer screen.

Securing the printer

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

Type of memory Description
Volatile memoryYour printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs.
Non-volatile memory Your printer may use two forms of non-volatile memory:EEPROM and NAND (flash memory). Both types are used to store operating system, device settings, and network information.

Erase the content of any installed printer memory in the following circumstances:

•The printer is being decommissioned.
•The printer is being moved to a different department or location.
- The printer is being serviced by someone from outside your organization.
- The printer is being removed from your premises for service.
•The printer is being sold to another organization.

Erasing volatile memory

The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buffered data, simply turn off the printer.

Erasing non-volatile memory

1 Turn off the printer.
2 From the printer control panel, hold down OK and the right arrow button while turning the printer on. Release the buttons only when the Configuration menu appears.
3 Press the arrow buttons until Wipe All Settings appears, and then press OK

The printer will restart several times during this process.

Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer memory.

4 Press the arrow buttons until Exit Config Menu appears, and then press OK.

The printer will perform a power-on reset, and then return to normal operating mode.

Finding printer security information

In high-security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed. For more information, visit the Lexmark security Web page or see the Embedded Web Server Administrator's Guide.

1 Go to http://support.lexmark.com, and then navigate to:

Support & Downloads > Tech Library > Manuals & Guides

2 In the Keyword field, type Embedded Web Server, and then click Filter.
3 Click Embedded Web Server to launch the document.

Maintaining the printer

Warning—Potential Damage: Failure to maintain the printer, or to replace parts and supplies, may cause damage to your printer or printer performance problems.

Cleaning the printer parts

Cleaning the printer

Note: You may need to perform this task after every few months.

Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty.

1 Make sure that the printer is turned off and unplugged from the electrical outlet.

LEXMARK CS310n - Cleaning the printer - 1

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

2 Remove paper from the standard bin, multipurpose feeder, and manual feeder.
3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4 Dampen a clean, lint-free cloth with water, and use it to wipe the outside of the printer.

Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the printer.

5 Make sure all areas of the printer are dry before sending a new print job.

Checking the status of parts and supplies

A message appears on the display when a replacement supply item is needed or when maintenance is required.

Checking the status of parts and supplies

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Device Status > More Details.

Using the printer control panel

From the printer control panel, navigate to:

LEXMARK CS310n - Using the printer control panel - 1

Note: You can view the status of parts and supplies in the "Supply Information" section of the pages printed.

Estimated number of remaining pages

The estimated number of remaining pages is based on the recent printing history of the printer. Its accuracy may vary significantly and is dependent on many factors, such as actual document content, print quality settings, and other printer settings.

The accuracy of the estimated number of remaining pages may decrease when the actual printing consumption is different from the historical printing consumption. Consider the variable level of accuracy before purchasing or replacing supplies based on the estimate. Until an adequate print history is obtained on the printer, initial estimates assume future supplies consumption based on the International Organization for Standardization* test methods and page content.

* Average continuous black or composite CMY declared cartridge yield in accordance with ISO/IEC 19798.

Ordering supplies

To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you purchased the printer.

Note: All life estimates for printer supplies assume printing on letter- or A4-size plain paper.

Using genuine Lexmark parts and supplies

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. Use of third-party supplies or parts can affect warranty coverage. Damage caused by the use of third-party supplies or parts is not covered by the warranty. All life indicators are designed to function with Lexmark supplies and parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components.

Ordering toner cartridges

Notes:

•Estimated cartridge yield is based on the ISO/IEC 19798 standard.
- Extremely low print coverage for extended periods of time may negatively affect actual yield.

Return program cartridges

Item United States and Canada European Union (EU),European Economic Area (EEA), and SwitzerlandAfrica, Middle East, Central Eastern Europe (Non-EU), Commonwealth of Independent States (CIS), Asia Pacific, and Latin America
Return program toner cartridges
Black 701K 702K 708K
Cyan 701C 702C 708C
Magenta 701M 702M 708M
Yellow 701Y 702Y 708Y
High yield return program toner cartridges
Black 701HK 702HK 708HK
Cyan 701HC 702HC 708HC
Magenta 701HM 702HM 708HM
Yellow 701HY702HY708HY
For more information on countries located in each region, visit www.lexmark.com/regions.

Regular cartridges

ItemWorldwide
High yield regular toner cartridges
Black700H1
Cyan700H2
Magenta700H3
Yellow700H4
For more information on countries located in each region, visit www.lexmark.com/regions.

Ordering imaging kits

ItemAll countries and regions
Black imaging kit700Z1
Color imaging kit700Z5

Ordering a waste toner bottle

ItemAll countries and regions
Waste toner bottleC540X75G

Storing supplies

Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.

Do not expose supplies to:

  • Direct sunlight
    •Temperatures above 35°C (95°F)
    •High humidity above 80%
    • Salty air
    •Corrosive gases
    •Heavy dust

Replacing supplies

Replacing the waste toner bottle

LEXMARK CS310n - Replacing supplies - 1

text_image Diagram of a printer with labeled parts, showing internal components and color-coded zones
1 Top door
2 Waste toner bottle
3 Right side cover
4 Front door

1 Unpack the replacement waste toner bottle.

2 Open the front door.

LEXMARK CS310n - Replacing supplies - 2

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

LEXMARK CS310n - Replacing supplies - 3

natural_image 3D rendering of a printer with red arrows indicating internal components (no text or symbols)

3 Slide the release latch on the right side of the printer, and then open the top door.

LEXMARK CS310n - Replacing supplies - 4

text_image Diagram of a printer with labeled parts and magnified view showing internal structure and motion arrows

4 Remove the right side cover.

LEXMARK CS310n - Replacing supplies - 5

text_image Diagram showing a printer's internal structure with numbered annotations indicating components and motion direction

5 Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle.

LEXMARK CS310n - Replacing supplies - 6

text_image Diagram showing a mechanical assembly with labeled parts and directional arrows, likely illustrating a process or assembly step.

6 Seal the used waste toner bottle in the enclosed packaging.

For more information, see "Recycling Lexmark products" on page 93.

7 Insert the replacement waste toner bottle.

LEXMARK CS310n - Replacing supplies - 7

natural_image Close-up of a mechanical assembly with highlighted components and a red arrow indicating motion (no text or symbols)

8 Insert the right side cover.

LEXMARK CS310n - Replacing supplies - 8

natural_image 3D rendering of a printer's internal components with highlighted parts (no text or symbols visible)

9 Close the top door.

LEXMARK CS310n - Replacing supplies - 9

natural_image 3D rendering of a printer with visible internal components and color-coded paper overlay (no text or symbols)

10 Close the front door.

LEXMARK CS310n - Replacing supplies - 10

natural_image 3D rendering of a computer printer with red arrows indicating internal components (no text or symbols)

Replacing a black and color imaging kit

1 Open the front door.

LEXMARK CS310n - Replacing a black and color imaging kit - 1

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

LEXMARK CS310n - Replacing a black and color imaging kit - 2

natural_image 3D rendering of a printer with red arrows indicating compression or disassembly process (no text or symbols)

2 Slide the release latch on the right side of the printer, and then open the top door.

LEXMARK CS310n - Replacing a black and color imaging kit - 3

natural_image 3D printer image showing internal structure with color-coded components and a magnified view of the printer's internal structure (no text or symbols visible)

3 Remove the toner cartridges by lifting the handles, and then gently pulling them away from the imaging kit.

LEXMARK CS310n - Replacing a black and color imaging kit - 4

text_image Diagram of a printer internal structure with numbered components and directional arrows indicating process flow or assembly.

4 Remove the right side cover.

LEXMARK CS310n - Replacing a black and color imaging kit - 5

text_image Diagram of a printer's internal structure with numbered annotations indicating parts of the printer's internal components.

5 Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle.

LEXMARK CS310n - Replacing a black and color imaging kit - 6

text_image Diagram showing mechanical assembly with labeled parts and highlighted features, including numbered annotations ① and ②.

6 Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops.

LEXMARK CS310n - Replacing a black and color imaging kit - 7

text_image Technical diagram of a mechanical assembly with numbered components and directional arrows indicating motion or flow.

7 Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit.

LEXMARK CS310n - Replacing a black and color imaging kit - 8

natural_image Close-up of a printer's internal structure showing color-coded modules and a magnified view of a black plastic component (no text or symbols visible)

8 Unpack the replacement black and color imaging kit.

LEXMARK CS310n - Replacing a black and color imaging kit - 9

natural_image Diagram showing a printer being placed into a stack of black and blue cylindrical components, with no visible text or symbols.

Notes:

- Color imaging kit includes the imaging kit and the cyan, magenta, yellow, and black developer units. - Black imaging kit includes the imaging kit and the black developer unit.

9 Seal the used imaging kit in the bag that the replacement imaging kit came. For more information, see "Recycling Lexmark products" on page 93.

LEXMARK CS310n - Notes: - 1

natural_image Illustration of a printer with a paper sheet being placed into a color-coded ink mill (no text or symbols present)

Note: When replacing the black imaging kit, save the cyan, magenta, and yellow developer units. Dispose only the black developer unit.

10 Gently shake the yellow, cyan, magenta, and black developer units side-to-side.

LEXMARK CS310n - Notes: - 2

natural_image Diagram of a black cylindrical object with red arrows indicating rotational motion (no text or symbols)

11 Remove the red packing strip and the attached fabric from the developer units.

LEXMARK CS310n - Notes: - 3

natural_image Diagram of a mechanical assembly with red arrows indicating motion or force direction (no text or symbols)

12 Gently insert the yellow, cyan, magenta, and black developer units.

LEXMARK CS310n - Notes: - 4

natural_image Stacked black inkjet rollers with red arrows indicating compression or disassembly (no text or symbols visible)

Note: Make sure each developer unit is inserted into a matching color slot.

13 Remove the red packing strip from the imaging kit.

LEXMARK CS310n - Notes: - 5

natural_image Diagram of a black ink mill machine with red and blue components, showing internal structure and airflow direction (no text or symbols)

Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging kit. Doing so may affect the quality of future print jobs.

LEXMARK CS310n - Notes: - 6

natural_image Battery pack with no visible text or symbols, including a red prohibition symbol over the battery (no readable text or labels)

14 Align, and then insert the imaging kit.

LEXMARK CS310n - Notes: - 7

natural_image Close-up of a printer's internal structure showing color-coded slots and a magnified view of the printer's internal components (no text or symbols visible)

15 Gently, but firmly push the blue levers down until the imaging kit fits into place.

LEXMARK CS310n - Notes: - 8

natural_image Close-up of a mechanical assembly with highlighted components and arrows indicating motion (no text or symbols)

Note: Make sure that the imaging kit is fully seated.

16 Insert the waste toner bottle.

LEXMARK CS310n - Notes: - 9

natural_image Mechanical assembly diagram showing a vehicle with a highlighted component and red arrow indicating motion (no text or symbols present)

17 Insert the right side cover.

LEXMARK CS310n - Notes: - 10

natural_image Close-up of a mechanical device with highlighted components and red arrows indicating motion (no text or symbols)

18 Insert the toner cartridges.

LEXMARK CS310n - Notes: - 11

natural_image 3D rendering of a computer printer internal structure with colored blocks and red arrows indicating motion (no text or symbols)

19 Close the top door.

LEXMARK CS310n - Notes: - 12

natural_image 3D rendering of a printer with visible internal structure and color-coded components (no text or symbols)

20 Close the front door.

LEXMARK CS310n - Notes: - 13

natural_image 3D rendering of a computer printer with red arrows indicating compression or disassembly (no text or symbols)

Replacing toner cartridges

Warning—Potential Damage: Damage caused by use of a non-Lexmark toner cartridge is not covered under warranty.

Note: Reduced print quality may result from using non-Lexmark toner cartridges.

1 Slide the release latch on the right side of the printer, and then open the top door.

LEXMARK CS310n - Replacing toner cartridges - 1

natural_image 3D printer image showing internal components with numbered annotations (1 and 2), no readable text or symbols beyond labels

2 Remove the toner cartridge by lifting the handle, and then gently pulling it away from the imaging kit.

LEXMARK CS310n - Replacing toner cartridges - 2

text_image Diagram of a printer's internal structure with numbered annotations indicating parts of the printer's color and motion.

3 Unpack the new toner cartridge, and then remove its packaging.

LEXMARK CS310n - Replacing toner cartridges - 3

natural_image Diagram showing a yellow and black component being processed by a curved paper-like structure with a red arrow indicating motion (no text or symbols present)

4 Align the new toner cartridge, and then press the cartridge down until it fits into place.

LEXMARK CS310n - Replacing toner cartridges - 4

natural_image 3D rendering of a printer with colorful paper spools and a red arrow indicating compression (no text or symbols)

5 Close the top door.

LEXMARK CS310n - Replacing toner cartridges - 5

natural_image 3D rendering of a printer with visible internal structure and color gradient (no text or symbols)

6 Seal the used toner cartridge in the bag that the replacement toner cartridge came in before disposing. For more information, see "Recycling Lexmark products" on page 93.

Replacing a developer unit

Replace the developer unit when a print quality defect occurs or when damage occurs to the printer.

1 Open the front door.

LEXMARK CS310n - Replacing a developer unit - 1

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

LEXMARK CS310n - Replacing a developer unit - 2

natural_image Close-up of a computer printer internal structure with red arrows indicating compression or disassembly (no text or symbols visible)

2 Slide the release button on the right side of the printer, and then open the top door.

LEXMARK CS310n - Replacing a developer unit - 3

text_image Diagram of a printer with labeled parts showing color and motion, including numbered annotations 1 and 2.

3 Lift the toner cartridge handle, and then gently pull it from the imaging kit.

LEXMARK CS310n - Replacing a developer unit - 4

text_image Diagram of a printer internal structure with numbered components and directional arrows indicating process flow

4 Remove the right side cover.

LEXMARK CS310n - Replacing a developer unit - 5

text_image Diagram of a printer's internal structure with numbered annotations indicating parts of the printer's internal components.

5 Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle.

LEXMARK CS310n - Replacing a developer unit - 6

text_image Technical diagram showing mechanical assembly with labeled parts and highlighted features

6 Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops.

LEXMARK CS310n - Replacing a developer unit - 7

text_image Technical diagram of a mechanical assembly with numbered components and directional arrows indicating motion or flow.

7 Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit.

Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.

LEXMARK CS310n - Replacing a developer unit - 8

text_image Diagram of a printer's internal structure with labeled parts and an inset showing a color swatch or film strip.

8 Remove the used developer unit.

LEXMARK CS310n - Replacing a developer unit - 9

natural_image Two stacked black ink mulch with colored strips, one emitting a red arrow (no text or symbols visible)

9 Gently shake the replacement developer unit side-to-side before removing it from its packaging.

LEXMARK CS310n - Replacing a developer unit - 10

natural_image Diagram of a black rectangular object with red arrows indicating rotational or directional movement (no text or symbols)

10 Remove the red shipping cover from the developer unit.

LEXMARK CS310n - Replacing a developer unit - 11

natural_image Diagram of a mechanical assembly with red arrows indicating motion or force direction (no text or symbols)

11 Insert the developer unit.

LEXMARK CS310n - Replacing a developer unit - 12

natural_image Two stacked black inkjet collectors with colored paper strips, one emitting a red arrow (no text or symbols visible)

12 Align, and then insert the imaging kit.

LEXMARK CS310n - Replacing a developer unit - 13

natural_image Close-up of a printer's internal structure showing color-coded slots and a magnified view of the printer's internal components (no text or symbols visible)

13 Gently, but firmly push the blue levers down until the imaging kit fits into place.

LEXMARK CS310n - Replacing a developer unit - 14

natural_image Close-up of a mechanical assembly with highlighted components and arrows indicating motion (no text or symbols)

Note: Make sure that the imaging kit is fully seated.

14 Replace the waste toner bottle.

LEXMARK CS310n - Replacing a developer unit - 15

natural_image Mechanical assembly diagram showing a vehicle with a highlighted component and red arrow indicating motion (no text or symbols present)

15 Insert the right side cover.

LEXMARK CS310n - Replacing a developer unit - 16

natural_image Close-up of a mechanical device with highlighted components and red arrows indicating motion (no text or symbols)

16 Insert the toner cartridges.

LEXMARK CS310n - Replacing a developer unit - 17

natural_image 3D rendering of a computer printer internal structure with colored blocks and red arrows indicating motion (no text or symbols)

17 Close the top door.

LEXMARK CS310n - Replacing a developer unit - 18

natural_image 3D rendering of a printer with visible internal structure and color-coded components (no text or symbols)

18 Close the front door.

LEXMARK CS310n - Replacing a developer unit - 19

natural_image 3D rendering of a computer printer with red arrows indicating compression or disassembly (no text or symbols)

19 Seal the used developer unit in the bag that the replacement developer unit came in before disposing. For more information, see "Recycling Lexmark products" on page 93.

Moving the printer

Before moving the printer

LEXMARK CS310n - Before moving the printer - 1

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.

LEXMARK CS310n - Before moving the printer - 2

CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or a printer damage:

  • Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.
  • Disconnect all cords and cables from the printer before moving it.
  • Lift the printer off the optional tray, and then set it aside instead of trying to lift the tray and printer at the same time.

Note: Use the handholds located on both sides of the printer to lift it.

Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty.

Shipping the printer

When shipping the printer, use the original packaging.

Managing the printer

Finding advanced networking and administrator information

This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com.

Checking the virtual display

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Check the virtual display that appears at the top left corner of the screen.

The virtual display works as an actual display would work on a printer control panel.

Viewing reports

You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, network, and supplies.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Reports, and then click the type of report you want to view.

Configuring supply notifications from the Embedded Web Server

You can determine how you would like to be notified when supplies run nearly low, low, very low, or reach their end-of-life by setting the selectable alerts.

Notes:

  • You can select alerts for toner cartridges, imaging kit, maintenance kit, and waste toner bottle.
  • All alerts can be set for nearly low, low, and very low supply conditions. Not all alerts can be set for the end-of-life supply condition. E-mail alert is available for all supply conditions.

- The percentage of estimated remaining supply that prompts the alert can be set on some supplies for some supply conditions.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Print Settings > Supply Notifications.

3 From the drop-down menu for each supply, select one of the following notification options:

Notification Description
Off The normal printer behavior for all supplies occurs.
E-mail OnlyThe printer generates an e-mail when the supply condition is reached. The status of the supply appears on the menus page and status page.
Warning The printer showsthe warning message and generates an email about the status of the supply. The printer does not stop when the supply condition is reached.
Continuable Stop^1 The printer stops processing jobs when the supply condition is reached. The user needs to press a button to continue printing.
Non Continuable Stop^1,2 The printer stops when the supply condition is reached. The supply must be replaced to continue printing.
^1 The printer generates an e-mail about the status of the supply when supply notification is enabled. ^2 The printer stops when some supplies become empty to prevent damage.

4 Click Submit.

Modifying confidential print settings

Note: This feature is available only in network printers or printers connected to print servers.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Configuration > Other Settings tab > Security > Confidential Print Setup.

3 Modify the settings:

  • Set a maximum number of PIN entry attempts. When a user exceeds a specific number of PIN entry attempts, all of the jobs for that user are deleted.
  • Set an expiration time for confidential print jobs. When a user has not printed the jobs within the specified time, all of the jobs for that user are deleted.

4 Save the modified settings.

Copying printer settings to other printers

Note: This feature is available only in network printers.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click the Copy Printer Settings.
3 To change the language, select a language from the drop-down menu, and then click Click here to submit language.
4 Click Printer Settings.
5 Type the IP addresses of the source and target printers in their appropriate fields.

Note: If you want to add or remove a target printer, then click Add Target IP or Remove Target IP.

6 Click Copy Printer Settings.

Restoring factory default settings

If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings. For more information, see "Printing a menu settings page" on page 27.

If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option. For more information, see “Erasing non-volatile memory” on page 95.

Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default settings. Exceptions include the display language, custom sizes and messages, and Network/Port menu settings. All downloads stored in the RAM are deleted.

From the printer control panel, navigate to:

LEXMARK CS310n - Restoring factory default settings - 1

text_image > Settings > OK > General Settings > OK > Factory Defaults > OK > Restore Now > OK

Clearing jams

Jam error messages appear on the printer control panel display and include the area of the printer where the jam occurred.

Avoiding jams

Load paper properly

•Make sure paper lies flat in the tray.

LEXMARK CS310n - Load paper properly - 1

text_image Correct loading of paper Incorrect loading of paper
  • Do not remove a tray while the printer is printing.
  • Do not load a tray while the printer is printing. Load it before printing, or wait for a prompt to load it.
  • Do not load too much paper. Make sure the stack height is below the maximum paper fill indicator.

- Do not slide the paper into the tray. Load paper as shown in the illustration.

LEXMARK CS310n - Load paper properly - 2

natural_image 3D illustration of a device's internal structure with a red downward arrow indicating compression or disassembly (no text or symbols)
  • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes.
  • Push the tray firmly into the printer after loading paper.
  • Use only recommended paper or specialty media.
  • Do not load wrinkled, creased, damp, bent, or curled paper.
    •Flex, fan, and straighten paper before loading it.

LEXMARK CS310n - Use recommended paper - 1

text_image Illustration showing three-step folding process: holding a card, cutting a blade, and holding a sheet with red arrows indicating fold changes.
  • Do not use paper that has been cut or trimmed by hand.
  • Do not mix paper sizes, weights, or types in the same tray.
  • Make sure the paper size and type are set correctly on the computer or printer control panel.
  • Store paper per manufacturer recommendations.

Understanding jam messages and locations

When a jam occurs, a message indicating the jam location and information to clear the jam appears on the printer display. Open the doors, covers, and trays indicated on the display to remove the jam.

Note: When Jam Recovery is set to On or Auto, the printer reprints jammed pages. However, Auto does not guarantee that the page will print.

LEXMARK CS310n - Understanding jam messages and locations - 1

text_image Diagram of a printer with numbered parts labeled 1 through 7, showing internal structure and assembly.
Jam location Messageon the display What to do
1Standard bin Jam, standardd bin [203.xx] Remove the jammedpaper.
2Fuser Jam, fuser. Open front door. [202.xx]door. [202.xx]Open the front door, pull the tab and hold the fuser cover down, and then remove the jammed paper.
3Front doorJam, front door [20y.xx]Open the front door, and then remove the jammed paper.
4Duplex Jam, duplex area.Open front door. [23y.xx]Open the front door, and then remove the jammed paper.
5Tray [x]Jam, tray [x] [24y.xx]Pull the indicated tray out, and then remove the jammed paper.
6Manual feeder Jam, manual feeder [251.xx] Remove the jammed paper.
7Multipurpose feederJam, MP feeder [250.xx]Push the paper release lever to lift the paper rollers, and then remove the jammed paper.

Jam, manual feeder [251.xx]

1 Pull out the standard 250-sheet tray (Tray 1) and manual feeder.

LEXMARK CS310n - Jam, manual feeder [251.xx] - 1

natural_image 3D rendering of a printer being inserted into a green-lit storage tray, with a red arrow indicating the process (no text or symbols visible)

2 Firmly grasp the jammed paper on each side, and then gently pull it out.

Note: Make sure all paper fragments are removed.

LEXMARK CS310n - Jam, manual feeder [251.xx] - 2

natural_image Illustration of a printer with paper feed and red arrows indicating compression or disassembly (no text or symbols)

3 Insert the tray.

4 From the printer control panel, press OK to clear the message and continue printing.

Jam, MP feeder [250.xx]

1 Push the paper release lever in the multipurpose feeder to access the jammed paper, and then gently pull it out.

Note: Make sure all paper fragments are removed.

LEXMARK CS310n - Jam, MP feeder [250.xx] - 1

text_image Diagram showing printer printing process with labeled parts and zoomed-in detail view

2 Flex and fan the sheets of paper back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.

LEXMARK CS310n - Jam, MP feeder [250.xx] - 2

natural_image Three-step illustration showing a folding or rolling process: cutting, folding, and rolling (no text or symbols)

3 Reload paper into the multipurpose feeder.

LEXMARK CS310n - Jam, MP feeder [250.xx] - 3

natural_image White printer with paper being inserted, showing paper being placed into the output (no text or symbols visible)

4 Slide the paper guide until it lightly rests against the edge of the paper stack.

LEXMARK CS310n - Jam, MP feeder [250.xx] - 4

natural_image Illustration of a printer with paper being inserted, showing internal components and a magnified view of the printer's interior (no text or symbols present)

5 From the printer control panel, press OK to clear the message and continue printing.

Jam, standard bin [203.xx]

1 Firmly grasp the jammed paper on each side, and then gently pull it out.

Note: Make sure all paper fragments are removed.

LEXMARK CS310n - Jam, standard bin [203.xx] - 1

natural_image Close-up of a computer tower with ventilation slots and a paper lid, showing red arrows pointing to the cover (no text or symbols visible)

2 From the printer control panel, press OK to clear the message and continue printing.

Jam, front door [20y.xx]

1 Open the front door.

LEXMARK CS310n - Jam, front door [20y.xx] - 1

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

LEXMARK CS310n - Jam, front door [20y.xx] - 2

natural_image Diagram of a printer with red arrows indicating process flow (no text or symbols present)

2 Firmly grasp the jammed paper on each side, and then gently pull it out.

Note: Make sure all paper fragments are removed.

LEXMARK CS310n - Jam, front door [20y.xx] - 3

natural_image Interior view of a printer with visible internal structure and red arrows indicating motion (no text or symbols)

3 Close the front door.

LEXMARK CS310n - Jam, front door [20y.xx] - 4

natural_image 3D rendering of a computer printer with red arrows indicating internal components (no text or symbols)

4 From the printer control panel, press OK to clear the message and continue printing.

Jam, duplex area. Open front door. [23y.xx]

1 Open the front door.

LEXMARK CS310n - Jam, duplex area. Open front door. [23y.xx] - 1

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

LEXMARK CS310n - Jam, duplex area. Open front door. [23y.xx] - 2

natural_image Diagram of a printer with red arrows indicating internal components (no text or symbols)

2 Firmly grasp the jammed paper on each side, and then gently pull it out.

Note: Make sure all paper fragments are removed.

LEXMARK CS310n - Jam, duplex area. Open front door. [23y.xx] - 3

natural_image Close-up of a printer's internal structure showing paper feed and paper roll (no text or symbols visible)

3 Close the front door.

LEXMARK CS310n - Jam, duplex area. Open front door. [23y.xx] - 4

natural_image Diagram of a printer with red arrows indicating process flow (no text or symbols present)

4 From the printer control panel, press OK to clear the message and continue printing.

Jam, fuser. Open front door. [202.xx]

1 Open the front door.

LEXMARK CS310n - Jam, fuser. Open front door. [202.xx] - 1

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

LEXMARK CS310n - Jam, fuser. Open front door. [202.xx] - 2

natural_image 3D rendering of a printer with red arrows indicating compression or disassembly process (no text or symbols)

2 Pull the green lever to open the fuser cover.

LEXMARK CS310n - Jam, fuser. Open front door. [202.xx] - 3

natural_image Interior view of a printer showing internal structure with red arrows indicating motion or movement (no text or symbols visible)

3 Hold down the fuser cover, and then remove the jammed paper.

Note: Make sure all paper fragments are removed.

LEXMARK CS310n - Jam, fuser. Open front door. [202.xx] - 4

natural_image 3D rendering of a printer with paper being inserted, showing internal structure and a red arrow indicating the process (no text or symbols present)

4 Close the front door.

LEXMARK CS310n - Jam, fuser. Open front door. [202.xx] - 5

natural_image Close-up of a computer printer with red arrows indicating compression or disassembly process (no text or symbols visible)

5 From the printer control panel, press OK to clear the message and continue printing.

Jam, tray [x] [24y.xx]

1 Pull out the tray completely.

Note: The message on the printer display determines in which tray the paper jam is located.

LEXMARK CS310n - Jam, tray [x] [24y.xx] - 1

natural_image Two identical photos showing a printer being inserted into a rack, with red arrows indicating the process (no text or symbols present)

2 Firmly grasp the jammed paper on each side, and then gently pull it out.

Note: Make sure all paper fragments are removed.

LEXMARK CS310n - Jam, tray [x] [24y.xx] - 2

LEXMARK CS310n - Jam, tray [x] [24y.xx] - 3

3 Insert the tray.

4 From the printer control panel, press OK to clear the message and continue printing.

Troubleshooting

Understanding the printer messages

Adjusting color

Wait for the process to complete.

Bin full. Remove paper.

Remove the paper stack from the standard bin.

Cannot collate large document [37]

Try one or more of the following:

  • From the printer control panel, press OK to print the portion of the job already stored and begin collating the rest of the print job.
  • Cancel the current print job.

Change [paper source] to [custom string]

Try one or more of the following:

  • Load the correct size and type of paper in the tray, and then press OK on the printer control panel.
    Note: Make sure the paper size and type are specified in the Paper menu on the printer control panel.
  • Cancel the print job.

Change [paper source] to [custom type name]

Try one or more of the following:

  • Load the correct size and type of paper in the tray, and then press OK on the printer control panel.
    Note: Make sure the paper size and type are specified in the Paper menu on the printer control panel.
  • Cancel the print job.

Change [paper source] to [paper type] [paper size]

Try one or more of the following:

  • Load the correct size and type of paper in the tray, and then press OK on the printer control panel.
    Note: Make sure the paper size and type are specified in the Paper menu on the printer control panel.
  • Cancel the print job.

Close door

Make sure the right side cover is installed, and then close the front and top doors to clear the message.

[Color] cartridge low [88.xy]

You may need to order a toner cartridge. If necessary, press OK on the printer control panel to clear the message and continue printing.

[Color] cartridge nearly low [88.xy]

If necessary, press OK on the printer control panel to clear the message and continue printing.

[Color] cartridge very low, [x] estimated pages remain [88.xy]

You may need to replace the toner cartridge very soon. For more information, see the “Replacing supplies” section of the User's Guide.

If necessary, press OK on the printer control panel to clear the message and continue printing.

Complex page may misprint [39]

Try one or more of the following:

  • From the printer control panel, press OK to clear the message and continue printing.
  • Reduce the number and size of fonts, the number and complexity of images, and the number of pages in the print job.
  • Cancel the print job.
    •Install additional printer memory.

Error reading USB drive. Remove USB.

An unsupported USB device is inserted. Remove the USB device, and then insert a supported one.

Incompatible tray [x] [59]

Remove, and then reinstall the indicated tray to clear the message.

Insert tray [x]

Insert the indicated tray into the printer.

Load [paper source] with [custom string]

Try one or more of the following:

  • Load the indicated tray or feeder with the correct size and type of paper.
  • From the printer control panel, press OK to clear the message and continue printing.

Note: If the printer finds a tray or feeder that has the correct paper type and size, then it feeds from that tray or feeder. If the printer cannot find a tray or feeder that has the correct size and type of paper, then it prints from the default paper source.

- Cancel the current job.

Load [paper source] with [custom type name]

Try one or more of the following:

  • Load the tray or feeder with the correct size and type of paper.
  • From the printer control panel, press OK to clear the message and continue printing.

Note: If the printer finds a tray or feeder that has the correct size and type of paper, then it feeds from that tray or feeder. If the printer cannot find a tray or feeder that has the correct size and type of paper, then it prints from the default paper source.

- Cancel the current job.

Load [paper source] with [paper size]

Try one or more of the following:

  • Load the tray or feeder with the correct size of paper.
  • From the printer control panel, press OK to clear the message and continue printing.

Note: If the printer finds a tray or feeder that has the correct paper size, then it feeds from that tray or feeder. If the printer cannot find a tray or feeder that has the correct size of paper, then it prints from the default paper source.

- Cancel the current job.

Load [paper source] with [paper type] [paper size]

Try one or more of the following:

  • Load the tray or feeder with the correct size and type of paper.
  • From the printer control panel, press OK to clear the message and continue printing.

Note: If the printer finds a tray or feeder that has the correct size and type of paper, then it feeds from that tray or feeder. If the printer cannot find a tray or feeder that has the correct size and type of paper, then it prints from the default paper source.

- Cancel the current job.

Load Manual Feeder with [custom string]

Try one or more of the following:

  • Load the feeder with the correct size and type of paper.
  • From the printer control panel, press OK to clear the message and continue printing.

Note: If no paper is loaded in the feeder, then the printer manually overrides the request, and then prints from an automatically selected tray.

- Cancel the current job.

Load Manual Feeder with [custom type name]

Try one or more of the following:

  • Load the feeder with the correct size and type of paper.
  • From the printer control panel, press OK to clear the message and continue printing.

Note: If no paper is loaded in the feeder, then the printer manually overrides the request, and then prints from an automatically selected tray.

- Cancel the current job.

Load Manual Feeder with [paper size]

Try one or more of the following:

  • Load the feeder with the correct size of paper.
  • From the printer control panel, press OK to clear the message and continue printing.

Note: If no paper is loaded in the feeder, then the printer manually overrides the request, and then prints from an automatically selected tray.

- Cancel the current job.

Load Manual Feeder with [paper type] [paper size]

Try one or more of the following:

  • Load the feeder with the correct size and type of paper.
  • From the printer control panel, press OK to clear the message and continue printing.

Note: If no paper is loaded in the feeder, then the printer manually overrides the request, and then prints from an automatically selected tray.

- Cancel the current job.

Maintenance kit low [80.xy]

You may need to order a maintenance kit. For more information, contact customer support at

http://support.lexmark.com or your service representative, and then report the message. If necessary, press on the printer control panel to clear the message and continue printing.

Maintenance kit nearly low [80.xy]

For more information, contact customer support at http://support.lexmark.com or your service representative, and then report the message. If necessary, press OK on the printer control panel to clear the message and continue printing.

Maintenance kit very low, [x] estimated pages remain [80.xy]

You may need to replace the maintenance kit very soon. For more information, contact customer support at http://support.lexmark.com or your service representative.

If necessary, press OK on the printer control panel to clear the message and continue printing.

Memory full [38]

Try one or more of the following:

  • From the printer control panel, press OK to clear the message.
    •Decrease the resolution setting.
    •Install additional printer memory.

Memory low, no Resource Save [35]

Try one or more of the following:

  • From the printer control panel, press OK to disable Resource Save, clear the message, and continue printing.
    •Install additional printer memory.

Network error, port [x] [54]

Try one or more of the following:

  • From the printer control panel, press OK to clear the message and continue printing.
  • Unplug the router, then wait for 30 seconds, and then plug it back again.
  • Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.
  • Update the network firmware in the printer or the print server. For more information, contact customer support.

Network error, standard port [54]

Try one or more of the following:

  • From the printer control panel, press OK to clear the message and continue printing.
  • Unplug the router, then wait for 30 seconds, and then plug it back again.
  • Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.
  • Update the network firmware in the printer or the print server. For more information, contact customer support.

Non-Lexmark [color] [supply type], see User's Guide [33.xy]

Note: The supply type can be toner cartridge or imaging kit.

The printer has detected a non-Lexmark supply or part installed in the printer.

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.

All life indicators are designed to function with Lexmark supplies and parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or associated components.

Warning—Potential Damage: Use of third-party supplies or parts can affect warranty coverage. Damage caused by the use of third-party supplies or parts may not be covered by the warranty.

To accept any and all of these risks, and to proceed with the use of non-genuine supplies or parts in your printer, press OK and ✗ on the printer control panel simultaneously for 15 seconds to clear the message and continue printing.

If you do not wish to accept these risks, then remove the third-party supply or part from your printer, and then install a genuine Lexmark supply or part.

Note: For the list of supported supplies, see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com.

Paper too short [34]

Try one or more of the following:

  • Load the correct size of paper in the tray.
  • From the printer control panel, press OK to clear the message and print using a different tray.
  • Check the tray length and width guides and make sure the paper is loaded properly in the tray.
  • Make sure the correct paper size and type are specified in Print Properties or in the Print dialog.
  • Make sure the paper size and type settings are specified in the Paper menu on the printer control panel.
  • Make sure the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, then make sure the paper is large enough for the data being printed.
  • Cancel the print job.

Printer restart. Check last job.

Press on the printer control panel to clear the message and continue printing.

For more information, visit http://support.lexmark.com or contact customer support.

Reinstall missing or unresponsive [color] cartridge [31.xy]

Try one or more of the following:

  • Install the missing toner cartridge. For more information, see the "Replacing supplies" section of the User's Guide.
  • Remove the unresponsive cartridge, and then reinstall it.

Note: If the message appears after reinstalling the supply, then the cartridge may be defective. Replace the cartridge.

Reinstall missing or unresponsive [type] imaging kit [31.xy]

Note: The type can be a black imaging kit, or a black and color imaging kit.

Try one or more of the following:

  • Install the missing imaging kit. For more information, see the "Replacing supplies" section of the User's Guide.
  • Remove the unresponsive imaging kit, and then reinstall it.

Note: If the message appears after reinstalling the supply, then the imaging kit may be defective. Replace the imaging kit.

Reload printed pages in Tray [x]

Try any of the following:

  • From the printer control panel, press OK to clear the message and continue printing the second side of the sheet.
  • From the printer control panel, press ✗ to cancel the print job.

Remove packaging material, check all

1 Remove any remaining packing material from the specified location.
2 From the printer control panel, press OK to clear the message and continue printing.

Replace [color] cartridge, 0 estimated pages remain [88.xy]

Replace the indicated toner cartridge to clear the message and continue printing. For more information, see the instruction sheet that came with the supply.

Note: If you do not have a replacement cartridge, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com.

Replace [color] cartridge, printer region mismatch [42.xy]

Install a toner cartridge that matches the region number of the printer. x indicates the value of the printer region. y indicates the value of the cartridge region. x and y can have the following values:

Region number Region
0GIobaI
1 United States, Canada
2 European Union (EU), European Economic Area (EEA), Switzerland
8 Rest of the world
9InvaIi d

Notes:

  • The x and y values are the .xy of the error code shown on the printer control panel.
    •The x and y values must match for printing to continue.

Replace [type] imaging kit, 0 estimated pages remain [84.xy]

Note: The type can be a black imaging kit, or a black and color imaging kit.

Replace the indicated imaging kit to clear the message and continue printing. For more information, see the instruction sheet that came with the supply.

Note: If you do not have a replacement imaging kit, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com.

Replace defective [color] cartridge [31.xy]

Replace the defective toner cartridge to clear the message. For more information, see the instruction sheet that came with the supply.

Note: If you do not have a replacement toner cartridge, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com.

Replace defective [type] imaging kit [31.xy]

Note: The type can be a black imaging kit, or a black and color imaging kit.

Replace the defective imaging kit to clear the message and continue printing. For more information, see the instruction sheet that came with the supply.

Note: If you do not have a replacement imaging kit, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com.

Replace maintenance kit, 0 estimated pages remain [80.xy]

Contact customer support at http://support.lexmark.com or your service representative, and then report the message. The printer is scheduled for maintenance.

Replace missing [color] cartridge [31.xy]

Install the indicated toner cartridge to clear the message. For more information, see the “Replacing supplies” section of the User’s Guide.

Replace missing [type] imaging kit [31.xy]

Note: The type can be a black imaging kit, or a black and color imaging kit.

Install the indicated imaging kit to clear the message. For more information, see the “Replacing supplies” section of the User's Guide.

Replace missing waste toner bottle [82.xy]

Install the missing waste toner bottle to clear the message. For more information, see the instruction sheet that came with the supply.

Replace unsupported [color] cartridge [32.xy]

Remove the toner cartridge, and then install a supported one to clear the message.

Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com.

Replace unsupported [type] imaging kit [32.xy]

Note: The type can be a black imaging kit, or a black and color imaging kit.

Remove the indicated imaging kit, and then install a supported one to clear the message.

Note: If you do not have a replacement imaging kit, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com.

Replace waste toner bottle [82.xy]

Replace the waste toner bottle to clear the message.

Standard USB port disabled [56]

From the printer control panel, press to confirm.

Notes:

•The printer discards any data received through the USB port.
- Make sure the USB Buffer menu is not set to Disabled.

Supply needed to complete job

A supply needed to complete the job is missing. Cancel the current job.

Too many trays. Remove some. [58]

1 Turn off the printer.
2 Unplug the power cord from the electrical outlet.
3 Remove the extra trays.
4 Connect the power cord to the electrical outlet.
5 Turn the printer back on.

[Type] imaging kit low [84.xy]

Note: The type can be a black imaging kit, or a black and color imaging kit.

You may need to replace the imaging kit. If necessary, press OK on the printer control panel to clear the message and continue printing.

[Type] imaging kit nearly low [84.xy]

Note: The type can be a black imaging kit, or a black and color imaging kit.

If necessary, press OK on the printer control panel to clear the message and continue printing.

[Type] imaging kit very low, [x] estimated pages remain [84.xy]

Note: The type can be a black imaging kit, or a black and color imaging kit.

You may need to replace the imaging kit very soon. For more information, see the “Replacing supplies” section of the User’s Guide.

If necessary, press OK on the printer control panel to clear the message and continue printing.

Waste toner bottle nearly full [82.xy]

You may need to order a waste toner bottle. If necessary, press OK on the printer control panel to clear the message and continue printing.

From the printer control panel, press to clear the message.

Note: If the message appears again, then contact your system support person.

Solving printer problems

Basic printer problems

The printer is not responding

Action Yes No
Step 1Make sure the printer is turned on.Is the printer turned on?Go to step 2. Turn on the printer.
Step 2Check if the printer is in Sleep mode or Hibernate mode.Is the printer in Sleep mode or Hibernate mode?Press the Sleep button to wake the printer from Sleep mode or Hibernate mode.Go to step 3.
Step 3Check if one end of the power cord is plugged into the printer and the other to a properly grounded electrical outlet.Is the power cord plugged into the printer and a properly grounded electrical outlet?Go to step 4. Plug one end of the power cord into the printer and the other to a properly grounded electrical outlet.
Step 4Check other electrical equipment plugged into the electrical outlet.Does other electrical equipment work?Unplug the other electrical equipment, and then turn on the printer. If the printer does not work, then reconnect the other electrical equipment.Go to step 5.
Step 5Check if the cables connecting the printer and the computer are inserted in the correct ports.Are the cables inserted in the correct ports?Go to step 6. Make sure to match the following:•The USB symbol on the cable with the USB symbol on the printer•The appropriate Ethernet cable with the Ethernet port
Step 6Make sure the electrical outlet is not turned off by a switch or breaker.Is the electrical outlet turned off by a switch or breaker?Turn on the switch or reset the breaker.Go to step 7.
Step 7Check if the printer is plugged into any surge protectors, uninterruptible power supplies, or extension cords.Is the printer plugged into any surge protectors, uninterruptible power supplies, or extension cords?Connect the printer power cord directly to a properly grounded electrical outlet.Go to step 8.
Step 8Check if one end of the printer cable is plugged into a port on the printer and the other to the computer, print server, option, or other network device.Is the printer cable securely attached to the printer and the computer, print server, option, or other network device?Go to step 9. Connect the printer cable securely to the printer and the computer, print server, option, or other network device.
Step 9Make sure to install all hardware options properly and remove any packing material.Are all hardware options properly installed and all packing material removed?Go to step 10. Turn off the printer, remove all packing materials, then reinstall the hardware options, and then turn on the printer.
Step 10Check if you have selected the correct port settings in the printer driver.Are the port settings correct?Go to step 11. Use correct printer driver settings.
Step 11Check the installed printer driver.Is the correct printer driver installed?Go to step 12. Install the correct printer driver.
Step 12Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.Is the printer working?The problem is solved. Contact customer support.

Printer display is blank

Action Yes No
Step 1Press the Sleep button on the printer control panel.Does Ready appear on the printer display?The problem is solved. Go to step 2.
Step 2Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.Do Please wait and Ready appear on the printer display?The problem is solved. Turn off the printer, and then contact customer support.

Option problems

Cannot detect memory card

Action Yes No
Make sure the memory card is installed.a Install the memory card. For more information, see “Installing a memory card” on page 13.Note:Check if the memory card is securely connected to the printer controller board.b Print a menu settings page, and then check if the card is listed in the Installed Options list.Is the card listed in the Installed Options list?The problem is solved. Contact customer support.

Cannot detect internal option

Action Yes No
Step 1Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.Does the internal option operate correctly?The problem is solved. Go to step 2.
Step 2Check if the internal option is properly installed in the controller board.a Turn off the printer.b Unplug the power cord from the electrical outlet.c Make sure the internal option is installed in the appropriate connector in the controller board.d Turn the printer back on.Is the internal option properly installed in the controller board?Go to step 3. Connect the internal option to the controller board.
Step 3Print a menu settings page, and then check to see if the internal option is listed in the Installed Options list.Is the internal option listed in the menu settings page?Go to step 4. Reinstall the internal option.
Step 4Check if the option is available in the printer driver.It may be necessary to manually add the internal option in the printer driver to make it available for print jobs. For more information, see “Updating available options in the printer driver” on page 21.Is the internal option available in the printer driver?Go to step 5. Manually add the internal option in the printer driver.
Step 5a Check if the internal option is selected.Note: From the application you are using, select the internal option. For Mac OS X version 9 users, make sure the printer is set up in Chooser.b Resend the print job.Does the internal option operate correctly?The problem is solved. Contact customer support.

Tray problems

Action Yes No
Step 1a Open the tray and do one or more of the following:Check for paper jams or misfeeds.Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.If you are printing on custom-size paper, then make sure that the paper guides rest against the edges of the paper.Make sure the paper is below the maximum paper fill indicator.Make sure paper lies flat in the tray.b Check if the tray closes properly.Is the tray working?The problem is solved. Go to step 2.
Step 2a Turn off the printer, then wait about 10 seconds, and then turn the printer back on.b Resend the print job.Is the tray working?The problem is solved. Go to step 3.
Step 3Check if the tray is installed.Print a menu settings page, and then check if the tray is listed in the Installed Options list.Is the tray listed in the menu settings page?Go to step 4. Reinstall the tray. For more information, see the setup documentation that came with the tray.
Step 4Check if the tray is available in the printer driver.Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see “Updating available options in the printer driver” on page 21.Is the tray available in the printer driver?Go to step 5. Manually add the tray in the printer driver.
Step 5Check if the option is selected.a From the application you are using, select the option. For Mac OS X version 9 users, make sure the printer is set up in Chooser.b Resend the print job.Is the tray working?The problem is solved. Contact customer support.

Paper feed problems

Jammed pages are not reprinted

Action Yes No
a Turn on jam recovery.1 From the printer control panel, navigate to: [IMAGE] > Settings > OK > General Settings > OK > PrintRecovery > OK > Jam Recovery > OK2 Press the arrow buttons until On or Auto appears, and then pressOK.b Resend the pages that did not print.Were the jammed pages reprinted?The problem is solved. Contact customer support.

Paper frequently jams

Action Yes No
Step 1a Pull out the tray, and then do one or more of the following:Make sure paper lies flat in the tray.Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.Check if the paper guides are aligned against the edges of the paper.Make sure the paper is below the maximum paper fill indicator.Check if you are printing on a recommended paper size and type.b Insert the tray properly.If jam recovery is enabled, then the print jobs will reprint automatically.Do paper jams still occur frequently?Go to step 2. The problem is solved.
Step 2a Load paper from a fresh package.Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.b Resend the print job.Do paper jams still occur frequently?Go to step 3. The problem is solved.
Step 3a Review the tips on avoiding jams. For more information, see “Avoiding jams” on page 125.b Follow the recommendations, and then resend the print job.Do paper jams still occur frequently?Contact customer support.The problem is solved.

Paper jam message remains after jam is cleared

Action Yes No
Open front door and remove all trays.a Clear any jammed pages.Note: Make sure all paper fragments are removed.b Press to clear the message and continue printing.Does the paper jam message remain?Contact customer support.The problem is solved.

Solving print problems

Printing problems

Incorrect characters print

Action Yes No
Step 1Make sure the printer is not in Hex Trace mode.Note: If Ready Hex appears on the printer display, then turn off the printer, and then turn it back on to deactivate Hex Trace mode.Is the printer in Hex Trace mode?Deactivate Hex Trace mode.Go to step 2.
Step 2a From the printer control panel, select Standard Network or Network [x], and then set SmartSwitch to On.b Resend the print job.Do incorrect characters print?Contact customer support.The problem is solved.

Job prints from the wrong tray or on the wrong paper

Action Yes No
Step 1a Check if you are printing on paper that is supported by the tray.b Resend the print job.Did the job print from the correct tray or on the correct paper?The problem is solved. Go to step 2.
Step 2a From the Paper menu on the printer control panel, set the paper size and type to match the paper loaded in the tray.b Resend the print job.Did the job print from the correct tray or on the correct paper?The problem is solved. Go to step 3.
Step 3a Depending on your operating system, open Printing Preferences or the Print dialog, and then specify the paper type.b Resend the print job.Did the job print from the correct tray or on the correct paper?The problem is solved. Go to step 4.
Step 4a Check if the trays are not linked.b Resend the print job.Did the job print from the correct tray or on the correct paper?The problem is solved. Contact customer support.

Large jobs do not collate

Action Yes No
Step 1a From the Finishing menu on the printer control panel, set Collate to (1,2,3) (1,2,3).b Resend the print job.Did the job print and collate correctly?The problem is solved. Go to step 2.
Step 2a From the printer software, set Collate to (1,2,3) (1,2,3).Note: Setting Collate to (1,1,1) (2,2,2) in the software overrides the setting in the Finishing menu.b Resend the print job.Did the job print and collate correctly?The problem is solved. Go to step 3.
Step 3Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job.Did the job print and collate correctly?The problem is solved. Contact customer support.

Printing slows down

Notes:

  • When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser.
  • The printer speed may be reduced if printing for long periods of time, or printing at elevated temperatures.
Action Yes No
Place letter- or A4-size paper in the tray, and then resend the print job.Does the print speed increase?The problem is solved.Contact customer support.

Print jobs do not print

Action Yes No
Step 1a From the document you are trying to print, open the Print dialog and check if you have selected the correct printer.Note: If the printer is not the default printer, then you must select the printer for each document that you want to print.b Resend the print job.Do the jobs print?The problem is solved. Go to step 2.
Step 2a Check if the printer is plugged in and turned on, and if Ready appears on the printer display.b Resend the print job.Do the jobs print?The problem is solved. Go to step 3.
Step 3If an error message appears on the printer display, then clear the message.Note: The printer continues to print after clearing the message.Do the jobs print?The problem is solved. Go to step 4.
Step 4a Check if the ports (USB, serial, or Ethernet) are working and if the cables are securely connected to the computer and the printer.Note: For more information, see the setup documentation that came with the printer.b Resend the print job.Do the jobs print?The problem is solved. Go to step 5.
Step 5a Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.b Resend the print job.Do the jobs print?The problem is solved. Go to step 6.
Step 6a Remove, and then reinstall the printer software. For more information, see “Installing the printer software” on page 20.Note: The printer software is available at http://support.lexmark.com.b Resend the print job.Do the jobs print?The problem is solved. Contact customer support.

Print job takes longer than expected

Action Yes No
Step 1Change the environmental settings of the printer.a From the printer control panel, navigate to:Settings > General Settingsb Select Eco-Mode or Quiet Mode, and then select Off.Note: Disabling Eco-Mode or Quiet Mode may increase the consumption of energy or supplies, or both.Did the job print?The problem is solved. Go to step 2.
Step 2Reduce the number and size of fonts, the number and complexity of images, and the number of pages in the print job, and then resend the jobDid the job print?The problem is solved. Go to step 3.
Step 3a Remove held jobs stored in the printer memory.b Resend the print job.Did the job print?The problem is solved. Go to step 4.
Step 4a Disable the Page Protect feature.From the printer control panel, navigate to:Settings > General Settings > Print Recovery > Page Protect > Offb Resend the print job.Did the job print?The problem is solved. Go to step 5.
Step 5Install additional printer memory, and then resend the print job.Did the job print?The problem is solved. Contact customer support.

Tray linking does not work

Notes:

•The trays can detect paper length.
- The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper Size/Type menu.

Action Yes No
Step 1a Open the trays, and then check if they contain paper of the same size and type.•Check if the paper guides are in the correct positions for the size of the paper loaded in each tray.•Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.b Resend the print job.Do the trays link correctly?The problem is solved. Go to step 2.
Step 2a From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the trays to be linked.Note: The paper size and type must match for trays to be linked.b Resend the print job.Do the trays link correctly?The problem is solved. Contact customer support.

Unexpected page breaks occur

Action Yes No
Step 1Adjust the print timeout settings.aFrom the printer control panel, navigate to:Settings > General Settings > Timeouts > Print TimeoutbSelect a higher setting and then, depending on your printer model,select OK or Submit.cResend the print job.Did the file print correctly?The problem is solved. Go to step 2.
Step 2a Check the original file for manual page breaks.b Resend the print job.Did the file print correctly?The problem is solved. Contact customer support.

Characters have jagged or uneven edges

LEXMARK CS310n - Characters have jagged or uneven edges - 1

text_image ABC DEF
Action Yes No
Step 1a Print a font sample list to check if the fonts you are using are supported by the printer.1 From the printer control panel, navigate to:Menus > Reports > Print Fonts2 Select PCL Fonts or PostScript Fonts.b Resend the print job.Are you using fonts that are supported by the printer?Go to step 2. Select a font that is supported by the printer.
Step 2Check if the fonts installed on the computer are supported by the printer.Are the fonts installed on the computer supported by the printer?The problem is solved. Contact customer support.

Clipped pages or images

LEXMARK CS310n - Clipped pages or images - 1

text_image ABCD ABCD ABCD

LEXMARK CS310n - Clipped pages or images - 2

text_image Leading edge Trailing edge
Action Yes No
Step 1a Move the width and length guides in the tray to the correct positions for the paper loaded.b Resend the print job.Is the page or image clipped?Go to step 2. The problem is solved.
Step 2From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray.Does the paper size match the paper loaded in the tray?Go to step 3. Do one ormore of the following:•From the printer control panel, change the paper size to match the paper loaded in the tray.•From the printer control panel, change the paper type to match the paper loaded in the tray.
Step 3a Depending on your operating system, specify the paper size from Printing Preferences or from the Print dialog.b Resend the print job.Is the page or image clipped?Go to step 4. The problem is solved.
Step 4a Remove, and then reinstall the imaging kit.Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.b Resend the print job.Is the page or image clipped?Contact customer support.The problem is solved.

Gray background on prints

LEXMARK CS310n - Gray background on prints - 1

LEXMARK CS310n - Gray background on prints - 2

Action Yes No
Step 1Reduce the toner darkness.aFrom the Quality menu on the printer control panel, reduce the toner density.Note:4 is the factory default setting.bResend the print job.Did the gray background disappear?The problem is solved. Go to step 2.
Step 2a Remove, and then reinstall the imaging kit.Warning—Potential Damage:Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.Warning—Potential Damage:Do not touch the underside of the imaging kit. This could damage the imaging kit.bResend the print job.Did the gray background disappear?The problem is solved. Contact customer support.

Horizontal voids appear on prints

LEXMARK CS310n - Horizontal voids appear on prints - 1

text_image Leading edge Trailing edge
Action Yes No
Step 1a Make sure your software program is using a correct fill pattern.b Resend the print job.Do horizontal voids appear on prints?Go to step 2. The problem is solved.
Step 2a Load the specified tray or feeder with a recommended type of paper.b Resend the print job.Do horizontal voids appear on prints?Go to step 3. The problem is solved.
Step 3a Remove, and then reinstall the imaging kit.Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.b Resend the print job.Do horizontal voids appear on prints?Go to step 4. The problem is solved.
Step 4Replace the imaging kit, and then resend the print job.Do horizontal voids appear on prints?Contact customer support.The problem is solved.

Incorrect margins on prints

LEXMARK CS310n - Incorrect margins on prints - 1

text_image ABCD ABCD ABCD
Action Yes No
Step 1a Move the width and length guides in the tray to the correct positions for the paper size loaded.b Resend the print job.Are the margins correct?The problem is solved. Go to step 2.
Step 2From the printer control panel, set the paper size in the Paper menu to match the paper loaded in the tray.Does the paper size match the paper loaded in the tray?Go to step 3. Do one or more of the following:Specify the paper size from the tray settings to match the paper loaded in the tray.Change the paper loaded in the tray to match the paper size specified in the tray settings.
Step 3a Depending on your operating system, specify the paper size from Printing Preferences or from the Print dialog.b Resend the print job.Are the margins correct?The problem is solved. Contact customer support.

Paper curl

Action Yes No
Step 1Move the width and length guides in the tray to the correct positions for the size of the paper loaded.Are the width and length guides positioned correctly?Go to step 2. Adjust thewidth and length guides.
Step 2From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray.Do the paper type and weight match the type and weight of the paper in the tray?Go to step 3. Specify thepaper type and weight from the tray settings to match the paper loaded in the tray.
Step 3a Depending on your operating system, specify the paper type and weight from Printing Preferences or from the Print dialog.b Resend the print job.Is the paper still curled?Go to step 4. The problem is solved.
Step 4a Remove the paper from the tray, and then turn it over.b Resend the print job.Is the paper still curled?Go to step 5. The problem is solved.
Step 5a Load paper from a fresh package.Note:Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.b Resend the print job.Is the paper still curled?Contact customer support.The problem is solved.

LEXMARK CS310n - Print irregularities - 1

text_image ABCDE ABCDE ABCDE

LEXMARK CS310n - Print irregularities - 2

text_image Leading edge Trailing edge
Action Yes No
Step 1a Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray.b Resend the print job.Do print irregularities still appear?Go to step 2. The problem is solved.
Step 2From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray.Is the tray set to the size and type of the paper loaded in the tray?Go to step 3. Do one or more of the following:Specify the paper size from the tray settings to match the paper loaded in the tray.Change the paper loaded in the tray to match the paper size specified in the tray settings.
Step 3a Depending on your operating system, specify the paper type and weight from Printing Preferences or from the Print dialog.b Resend the print job.Do print irregularities still appear?Go to step 4. The problem is solved.
Step 4Check if the paper loaded in the tray has texture or rough finishes.Are you printing on textured or rough paper?From the printer control panel, set the paper texture in the Paper menu to match the paper loaded in the tray.Go to step 5.
Step 5a Load paper from a fresh package.Note:Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.b Resend the print job.Do print irregularities still appear?Go to step 6. The problem is solved.
Step 6Replace the imaging kit, and then resend the print job.Do print irregularities still appear?Contact customer support.The problem is solved.

ABC DEF

Action Yes No
Step 1a From the Quality menu on the printer control panel, selectColor Adjust.b Resend the print job.Is the print still too dark?Go to step 2. The problem is solved.
Step 2a From the Quality menu on the printer control panel, reduce the toner darkness.Note: 4 is the factory default setting.b Resend the print job.Is the print still too dark?Go to step 3. The problem is solved.
Step 3a From the printer control panel, set the paper type, texture, and weight in the Paper menu to match the paper loaded in the tray.b Resend the print job.Is the tray set to the type, texture, and weight of the paper loaded?Go to step 4. Change the paperloaded in the tray to match the paper type, texture, and weight specified in the tray settings.
Step 4a Depending on your operating system, specify the paper type, texture and weight from Printing Preferences or from the Print dialog.b Resend the print job.Is the print still too dark?Go to step 5. The problem is solved.
Step 5Check if the paper loaded in the tray has texture or rough finishes.Are you printing on textured or rough paper?From the printer control panel, set the paper texture in the Paper menu to match the paper loaded on the tray.Go to step 6.
Step 6a Load paper from a fresh package.Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.b Resend the print job.Is the print still too dark?Go to step 7. The problem is solved.
Step 7Replace the imaging kit, and then resend the print job.Is the print still too dark?Contact customer support.The problem is solved.

LEXMARK CS310n - Print is too light - 1

text_image ABC DEF
Action Yes No
Step 1a From the Quality menu on the printer control panel, selectColor Adjust.b Resend the print job.Is the print still too light?Go to step 2. The problem is solved.
Step 2a From the Quality menu on the printer control panel, increase the toner darkness.Note:4 is the factory default setting.b Resend the print job.Is the print still too light?Go to step 3. The problem is solved.
Step 3From the printer control panel, set the paper type, texture, and weight in the Paper menu to match the paper loaded in the tray.Is the tray set to the type, texture, and weight of the paper loaded?Go to step 4. Specify thepaper type, texture, and weight from the tray settings to match the paper loaded in the tray.
Step 4a Depending on your operating system, specify the paper type, texture, and weight from Printing Preferences or from the Print dialog.b Resend the print job.Is the print still too light?Go to step 5. The problem is solved.
Step 5Make sure that the paper has no texture or rough finishes.Are you printing on textured or rough paper?From the printer control panel, set the paper texture in the Paper menu to match the paper loaded in the trayGo to step 5.
Step 6a Load paper from a fresh package.Note:Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.b Resend the print job.Is the print still too light?Go to step 7. The problem is solved.
Step 7Replace the imaging kit, and then resend the print job.Is the print still too light?Contact customer support.The problem is solved.

Printer is printing blank pages

LEXMARK CS310n - Print is too light - 2

natural_image Blank white document page with a small corner detail (no text or symbols)
Action Yes No
Step 1a Check if there is packing material left on the imaging kit.1 Remove the imaging kit.2 Check if the packing material is properly removed from the imaging kit.Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.3 Reinstall the imaging kit.b Resend the print job.Is the printer still printing blank pages?Go to step 2. The problem is solved.
Step 2Replace the imaging kit, and then resend the print job.Is the printer still printing blank pages?Contact customer support.The problem is solved.

Printer is printing solid black pages

LEXMARK CS310n - Printer is printing solid black pages - 1

natural_image Solid black document page with a white corner detail (no text or symbols)
Action Yes No
Step 1a Remove, and then reinstall the imaging kit.Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.b Resend the print job.Is the printer printing solid black pages?Go to step 2. The problem is solved.
Step 2Replace the imaging kit, and then resend the print job.Is the printer printing solid black pages?Contact customer support.The problem is solved.

Repeating defects appear on prints

LEXMARK CS310n - Repeating defects appear on prints - 1

text_image ) ) ) )
Action Yes No
Step 1Measure the distance between the defects.Check for a distance between the defects that equals:25.1 mm (0.98 in.)29.8 mm (1.17 in.)43.9 mm (1.72 in.)45.5 mm (1.79 in.)94.2 mm (3.70 in.)Is the distance between defects equal to one of the listed measurements?Go to step 2.1 Check if the distance between the defects is equal to one of the following:37.7 mm (1.48 in.)78.5 mm (3.09 in.)95 mm (3.74 in.)2 Take note of the distance, and then contact customer support at http://support.le xmark.com or your service representative.
Step 2Replace the imaging kit, and then resend the print job.Do the repeating defects still appear?Contact customer support.The problem is solved.

Shadow images appear on prints

LEXMARK CS310n - Shadow images appear on prints - 1

text_image ABCD ABCD

LEXMARK CS310n - Shadow images appear on prints - 2

Action Yes No
Step 1Check if the paper loaded in the tray has the correct paper type and weight.Is paper with the correct paper type and weight loaded in the tray?Go to step 2. Load paperwith the correct paper type and weight in the tray.
Step 2From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray.Do the printer settings match the type and weight of the paper loaded?Go to step 3. Change the paper typeand weight to match the paper loaded in the tray.
Step 3a Depending on your operating system, specify the paper type and weight from Printing Preferences or from the Print dialog.b Resend the print job.Do shadow images still appear on prints?Go to step 4. The problem is solved.
Step 4Replace the imaging kit, and then resend the print job.Do shadow images still appear on prints?Contact customer support.The problem is solved.

Skewed print

LEXMARK CS310n - Skewed print - 1

text_image ABCDE ABCDE ABCDE
Action Yes No
Step 1a Move the width and length guides in the tray to the correct positions for the size of the paper loaded.b Resend the print job.Is the print still skewed?Go to step 2. The problem is solved.
Step 2a Check if you are printing on a paper that is supported by the tray.b Resend the print job.Is the print still skewed?Contact customer support.The problem is solved.

Streaked horizontal lines appear on prints

LEXMARK CS310n - Streaked horizontal lines appear on prints - 1

text_image ABCDE ABCDE ABCDE
Action Yes No
Step 1a Depending on your operating system, specify the tray or feeder from Printing Preferences or the Print dialog.b Resend the print job.Do streaked horizontal lines appear on prints?Go to step 2. The problem is solved.
Step 2From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray.Do the paper type and weight match the paper in the tray?Go to step 3. Do one or more of the following:Specify the paper type and weight from the tray settings to match the paper loaded in the tray.Change the paper loaded in the tray to match the paper type and weight specified in the tray settings.
Step 3a Load paper from a fresh package.Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.b Resend the print job.Do streaked horizontal lines appear on prints?Go to step 4. The problem is solved.
Step 4a Remove, and then reinstall the imaging kit.Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.b Resend the print job.Do streaked horizontal lines appear on prints?Go to step 5. The problem is solved.
Step 5Replace the imaging kit, and then resend the print job.Do streaked horizontal lines appear on prints?Contact customer support.The problem is solved.

Streaked vertical lines appear on prints

LEXMARK CS310n - Streaked vertical lines appear on prints - 1

LEXMARK CS310n - Streaked vertical lines appear on prints - 2

Action Yes No
Step 1a Depending on your operating system, specify the paper type, texture, and weight from Printing Preferences or from the Print dialog.b Resend the print job.Do streaked vertical lines appear on prints?Go to step 2. The problem is solved.
Step 2From the printer control panel, set the paper texture, type, and weight in the Paper menu to match the paper loaded in the tray.Do the paper texture, type, and weight match the paper in the tray?Go to step 3. Do one or more of the following:Specify the paper texture, type, and weight from the tray settings to match the paper loaded in the tray.Change the paper loaded in the tray to match the paper size specified in the tray settings.
Step 3a Load paper from a fresh package.Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.b Resend the print job.Do streaked vertical lines appear on prints?Go to step 4. The problem is solved.
Step 4a Remove, and then reinstall the imaging kit.Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.b Resend the print job.Do streaked vertical lines appear on prints?Go to step 5. The problem is solved.
Step 5Replace the imaging kit, and then resend the print job.Do streaked vertical lines appear on prints?Contact customer support.The problem is solved.

Toner fog or background shading appears on prints

LEXMARK CS310n - Toner fog or background shading appears on prints - 1

text_image ABCDE ABCDE ABCDE
Action Yes No
Step 1a Remove, and then reinstall the imaging kit.Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.b Resend the print job.Does fog or shading disappear from the prints?The problem is solved. Go to step 2.
Step 2Replace the imaging kit, and then resend the print job.Does fog or shading disappear from the prints?The problem is solved. Contact customer support.

Toner rubs off

LEXMARK CS310n - Toner rubs off - 1

text_image ABC DEF Leading edge Trailing edge
Action Yes No
Step 1From the Paper menu on the printer control panel, check the paper type and weight.Do the paper type and texture match the paper loaded in the tray?Go to step 2. Specify the paper type and weight from the tray settings to match the paper loaded in the tray.
Step 2Check if you are printing on paper with texture or rough finishes.Are you printing on textured or rough paper?From the Paper menu on the printer control panel, set the paper texture.Contact customer support.

Toner specks appear on prints

Action Yes No
Replace the imaging kit, and then resend the print job.Do toner specks appear on prints?Contact customer support.The problem is solved.

Transparency print quality is poor

Action Yes No
Step 1From the printer control panel, set the paper type in the Paper menu to match the paper loaded in the tray.Is the paper type for the tray set to Transparency?Go to step 2. Set the paper type to Transparency.
Step 2a Check if you are using a recommended type of transparency.b Resend the print job.Is the print quality still poor?Contact customer support.The problem is solved.

Uneven print density

LEXMARK CS310n - Uneven print density - 1

text_image ABCDE ABCDE
Action Yes No
Replace the imaging kit, and then resend the print job.Is the print density uneven?Contact customer support.The problem is solved.

Vertical voids appear on prints

LEXMARK CS310n - Vertical voids appear on prints - 1

text_image Leading edge Trailing edge
Action Yes No
Step 1a Check if your software program is using a correct fill pattern.b Resend the print job.Do vertical voids appear on prints?Go to step 2. The problem is solved.
Step 2a From the Paper Menu on the printer control panel, check the papertype and paper weight.b Resend the print job.Do vertical voids appear on prints?Go to step 3. The problem is solved.
Step 3Check if you are using a recommended type of paper.a Load paper source with a recommended type of paper.b Resend the print job.Do vertical voids appear on prints?Go to step 4. The problem is solved.
Step 4a Remove, and then reinstall the imaging kit.Warning—Potential Damage: Do not expose the imaging kit todirect light for more than 10 minutes. Extended exposure to lightmay cause print quality problems.Warning—Potential Damage: Do not touch the underside of theimaging kit. This could damagethe imaging kit.b Resend the print job.Do vertical voids appear on prints?Go to step 5. The problem is solved.
Step 5Replace the imaging kit, and then resend the print job.Do vertical voids appear on prints?Contactcustomersupport.The problem is solved.

Color quality problems

FAQ about color printing

What is RGB color?

Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in nature. For example, red and green can be combined to create yellow. Televisions and computer monitors create colors in this manner. RGB color is a method of describing colors by indicating the amount of red, green, or blue needed to produce a certain color.

What is CMYK color?

Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet printers, and color laser printers create colors in this manner. CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black needed to reproduce a particular color.

How is color specified in a document to be printed?

Software programs typically specify the document color using RGB or CMYK color combinations. Additionally, they let users modify the color of each object in a document. For more information, see the help information of your operating system.

How does the printer know what color to print?

When a user prints a document, information describing the type and color of each object is sent to the printer. The color information is passed through color conversion tables that translate the color into the appropriate amounts of cyan, magenta, yellow, and black toner needed to produce the color you want. The object information determines the application of color conversion tables. For example, it is possible to apply one type of color conversion table to text while applying a different color conversion table to photographic images.

What is manual color correction?

When manual color correction is enabled, the printer employs user-selected color conversion tables to process objects. However, Color Correction must be set to Manual, or no user-defined color conversion will be implemented. Manual color correction settings are specific to the type of object being printed (text, graphics, or images), and how the color of the object is specified in the software program (RGB or CMYK combinations).

Notes:

  • Manual color correction is not useful if the software program does not specify colors with RGB or CMYK combinations. It is also not effective in situations in which the software program or the computer operating system controls the adjustment of colors.
  • When Auto Color Correction is selected, the color conversion tables will generate preferred colors used for the majority of the documents.

To manually apply a different color conversion table, do the following:

1 From the Quality menu on the printer control panel, select Color Correction, and then select Manual.
2 From the Quality menu on the printer control panel, select Manual Color, and then select the appropriate color conversion table for the affected object type.

Object type Color conversion tables
RGB ImageRGB TextRGB GraphicsVivid—Produces brighter, more saturated colors and may be applied to all incoming color formats.sRGB Display—Produces an output that approximates the colors displayed on a computer monitor.Note: Black toner usage is optimized for printing photographs.Display—True Black—Produces an output that approximates the colors displayed on a computer monitor. This uses only black toner to create all levels of neutral gray.sRGB Vivid—Provides an increased color saturation for the sRGB Display color correction.Note: Black toner usage is optimized for printing business graphics.Off—No color correction is implemented.
CMYK ImageCMYK TextCMYK GraphicsUS CMYK—Applies color correction to approximate the SWOP (Specifications for Web Offset Publishing) color output.Euro CMYK—Applies color correction to approximate Euroscale color output.Vivid CMYK—Increases the color saturation of the US CMYK color correction setting.Off—No color correction is implemented.

How can I match a particular color (such as a corporate logo)?

Nine types of Color Samples sets are available from the Quality menu on the printer control panel. These are also available from the Color Samples page of the Embedded Web Server. Selecting any sample set generates a multiple-page printout consisting of hundreds of colored boxes. Either a CMYK or RGB combination is located on each box, depending on the table selected. The observed color of each box is obtained by passing the CMYK or RGB combination labeled on the box through the selected color conversion table.

By examining Color Samples sets, you can identify the box whose color is the closest to the color you want. The color combination labeled on the box can then be used for modifying the color of the object in a software program. For more information, see the help information of your operating system.

Note: Manual color correction may be necessary to utilize the selected color conversion table for the particular object.

Selecting which Color Samples set to use for a particular color-matching problem depends on the Color Correction setting being used, the type of object being printed, and how the color of the object is specified in the software program. When Color Correction is set to Off, the color is based on the print job information, and no color conversion is implemented.

Note: The Color Samples pages are not useful if the software program does not specify colors with RGB or CMYK combinations. Additionally, certain situations exist in which the software program or the computer operating system adjusts the RGB or CMYK combinations specified in the program through color management. The resulting printed color may not be an exact match of the Color Samples pages.

Prints on color transparencies appear dark when projected

Note: This problem occurs when projecting transparencies with reflective overhead projectors. To obtain the highest projected color quality, transmissive overhead projectors are recommended.

Action Yes No
Step 1From the printer control panel, make sure the paper type setting is set to Transparency.Is the paper type setting correct?Go to step 2. Set the paper type to Transparency.
Step 2Reduce the toner darkness, and then resend the print job.Does the print on the color transparency look lighter?The problem is solved. Go to step 3.
Step 3Make sure you are using a recommended type of color transparency, and then resend the print job.Does the print on the color transparency look lighter?The problem is solved. Contact customer support.

The color of the print does not match the color of the original file

Note: The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard computer monitor. However, because of technology differences that exist between printers and monitors, there are many colors that can also be affected by monitor variations and lighting conditions.

Action Yes No
Step 1a Set Color Correction to Off.Note:When the printer color correction is disabled, the color is based on the print job information, and no color conversion is implemented.b Resend the print job.Does the color of the print match the color of the file on the computer screen?The problem is solved. Go to step 2.
Step 2From the Quality menu on the printer control panel, do the following:a Select Color Correction, and then select Manual.b Select Manual Color, and then select the appropriate color conversion table for the affected object type.c Resend the print job.Does the color of the print match the color of the file on the computer screen?The problem is solved. Contact customer support.

The print appears tinted

Action Yes No
Adjust the color balance.aFrom the Color Balance menu on the printer control panel, increase or decrease the values for cyan, magenta, yellow, and black.bResend the print job.Does the print still appear tinted?The problem is solved. Contact customer support.

Embedded Web Server does not open

Action Yes No
Step 1a Turn on the printer.b Open a Web browser, and then type the printer IP address.c Press Enter.Does the Embedded Web Server open?The problem is solved. Go to step 2.
Step 2Make sure the printer IP address is correct.a View the printer IP address:•From the TCP/IP section in the Network/Ports menu•By printing a network setup page or menu settings page, and then finding the TCP/IP sectionNote: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.b Open a Web browser, and then type the IP address.Note: Depending on the network settings, you may need to type “https://” instead of “http://” before the printer IP address to access the Embedded Web Server.c Press Enter.Does the Embedded Web Server open?The problem is solved. Go to step 3.
Step 3Check if the network is working.a Print a network setup page.b Check the first section of the network setup page and confirm that the status is Connected.Note: If the status is Not Connected, then the connection may be intermittent, or the network cable may be defective. Contact your system support person for a solution, and then print another network setup page.c Open a Web browser, and then type the printer IP address.d Press Enter.Does the Embedded Web Server open?The problem is solved. Go to step 4.
Step 4Check if the cable connections to the printer and print server are secure.a Connect the cables properly. For more information, see the setup documentation that came with the printer.b Open a Web browser, and then type the printer IP address.c Press Enter.Does the Embedded Web Server open?The problem is solved. Go to step 5.
Step 5Temporarily disable the Web proxy servers.Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server.Does the Embedded Web Server open?The problem is solved.Contact your system support person.

Contacting customer support

When you contact customer support, you will need to be able to describe the problem you are experiencing, the message on the printer display, and the troubleshooting steps you have already taken to find a solution.

You need to know your printer model type and serial number. For more information, see the label at the back of the printer. The serial number is also listed on the menu settings page.

Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following:

Tech LibraryYou can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems.
E-mailYou can send an e-mail to the Lexmark team, describing your problem. A service representative will respond and provide you with information to solve your problem.
Live chatYou can chat directly with a service representative. They can work with you to solve your printer problem or provide assistance through Assisted Service where the service representative can remotely connect to your computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help you successfully use your Lexmark product.

Telephone support is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit http://support.lexmark.com.

Notices

Product information

Product name:

Lexmark CS310n and CS310dn

Machine type:

5027

Model(s):

210, 230

Edition notice

September 2012

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.

References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility.

For Lexmark technical support, visit http://support.lexmark.com.

For information on supplies and downloads, visit www.lexmark.com.

If you don't have access to the Internet, you can contact Lexmark by mail:

Lexmark International, Inc.

Bldg 004-2/CSC

740 New Circle Road NW

Lexington, KY 40550

USA

© 2012 Lexmark International, Inc.

All rights reserved.

GOVERNMENT END USERS

The Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein.

Trademarks

Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.

Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.

PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company's designation of a set of printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used in various application programs, and that the printer emulates the functions corresponding to the commands.

All other trademarks are the property of their respective owners.

Federal Communications Commission (FCC) compliance information statement

This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult your point of purchase or service representative for additional suggestions.

The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment.

Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

Any questions regarding this compliance information statement should be directed to:

Director of Lexmark Technology & Services

Lexmark International, Inc.

740 West New Circle Road

Lexington, KY 40550

(859) 232-3000

Modular component notice

This product may contain the following modular component(s):

Lexmark Regulatory Type-Model LEX-M01-005; FCC ID:IYLLEXM01005; IC:2376A-M01005

Licensing notices

All licensing notices associated with this product can be viewed from the root directory of the installation software CD.

Noise emission levels

The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.

Note: Some modes may not apply to your product.

1-meter average sound pressure, dBA
Printing 48 dBA
Ready 16 dBA

Values are subject to change. See www.lexmark.com for current values.

EU waste electronics information

LEXMARK CS310n - EU waste electronics information - 1

text_image Prohibition sign with red X marks crossed over a trash bin, indicating no waste or discharge

The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products.

If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.

Product disposal

Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal and recycling options.

Static sensitivity notice

LEXMARK CS310n - Static sensitivity notice - 1

This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the metal frame of the printer.

ENERGY STAR

Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.

LEXMARK CS310n - ENERGY STAR - 1

Temperature information

Ambient temperature 15.6 to 32.2°C (60 to 90°F)
Shipping and storage temperature -40 to 43°C (-40 to 110°F)

The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.

Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655-675 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.

Laser advisory label

A laser notice label may be affixed to this printer as shown:

DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam.

Product power consumption

The following table documents the power consumption characteristics of the product.

Note: Some modes may not apply to your product.

Mode Description Power consumption (Watts)
PrintingThe product is generating hard-copy output from electronic inputs.500 W (25 ppm), 550 W (32 ppm)
CopyThe product is generating hard-copy output from hard-copy original documents.N/A
Scan The product is scanning hard-copy documents. N/A
Ready The product is waiting for a print job. 40 W
Sleep ModeThe product is in a high-level energy-saving mode.7 W
HibernateThe product is in a low-level energy-saving mode.1W
Off The product is plugged into an electrical outlet, but the power switch is turned off.0.0 W

The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average.

Values are subject to change. See www.lexmark.com for current values.

Sleep Mode

This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product is not used for a specified period of time, called the Sleep Mode Timeout.

Factory default Sleep Mode Timeout for this product (in minutes): 30 minutes

By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 180 minutes. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more energy.

Off mode

If this product has an off mode which still consumes a small amount of power, then to completely stop product power consumption, disconnect the power supply cord from the electrical outlet.

Total energy usage

It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.

Industry Canada compliance statement

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003.

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC and 2009/125/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic

compatibility, safety of electrical equipment designed for use within certain voltage limits and the ecodesign of energy-related products.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.

Regulatory notices for wireless products

This section contains the following regulatory information pertaining to wireless products that contain transmitters, for example, but not limited to, wireless network cards or proximity card readers.

Exposure to radio frequency radiation

The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.

Industry Canada (Canada)

This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly prohibited per regulations of Industry Canada.

To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada's Web site www.hc-sc.gc.ca/rpb.

The term "IC:" before the certification/registration number only signifies that the Industry Canada technical specifications were met.

Industry Canada (Canada)

Notice to users in the European Union

This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC, 1999/5/EC, and 2009/125/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, radio equipment and telecommunications terminal equipment and on the ecodesign of energy-related products.

Compliance is indicated by the CE marking.

LEXMARK CS310n - Notice to users in the European Union - 1

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.

Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC, 1999/5/EC, and 2009/125/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment and on the ecodesign of energy-related products.

Compliance is indicated by the CE marking.

LEXMARK CS310n - Notice to users in the European Union - 2

Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

This product may be used in the countries indicated in the table below.

AT BE BG CHCY CZ DE DKEE
EL ES FI FR HRHU IE IS IT
LI LT LU LV MT NL NO PL PT
RO SE SI SK TR UK
ČeskySpolečnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
DanskLexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
Deutsch Hiemit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.
ΕλληνικήΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η ΣΧΜΑΡΚ ΙΝΤΕΝΑΤΙΟΛ, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/EK.
EnglishHereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
EspañolPor medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
EestiKäesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele.
SuomiLexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten ja muiden sitä koskevien direktiivin ehtojen mukainen.
Français Parla présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999/5/CE.
MagyarAlulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvető követelményeknek és az 1999/5/EC irányelv egyéb előírásainak.
ÍslenskaHér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC.
ItalianoCon la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
LatviskiAr šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.
LietuviųŠiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas 1999/5/EB direktyvos nuostatas.
MaltiBil-preženti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.
NederlandsHierbij verklaart Lexmark International, Inc. dat het toesteldit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
NorskLexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.
PolskiNiniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.
PortuguêsA Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras disposições da Diretiva 1999/5/CE.
SlovenskyLexmark International, Inc. týmto vyhlasuje, že tento produkt spíňa základné požiadavky a všetky príslušné ustanovenia smernice 1999/5/ES.
SlovenskoLexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES.
Svenska Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.

STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS

Lexmark International, Inc., Lexington, KY

This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-specific warranty information that came with your product.

This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”

Limited warranty

Lexmark warrants that this product:

—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts

—Is, during normal use, free from defects in material and workmanship

If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).

If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was intended. To obtain warranty service, you may be required to present the feature or option with the product.

If you transfer this product to another user, warranty service under the terms of this statement is available to that user for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that user.

Limited warranty service

The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance” message for such item.

To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.

When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item.

The replacement item assumes the remaining warranty period of the original product.

Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions, liens, and encumbrances.

As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized use of genuine Lexmark products will not be impacted.

Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark).

For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web.

Remote technical support is provided for this product throughout its warranty period. For products no longer covered by a Lexmark warranty, technical support may not be available or only be available for a fee.

Extent of limited warranty

Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints produced by any product.

Warranty service does not include repair of failures caused by:

—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance
—Unsuitable physical or operating environment

—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer

—Operation of a product beyond the limit of its duty cycle

—Use of printing media outside of Lexmark specifications

—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts

—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark

TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.

Limitation of liability

Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph.

Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES.

This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.

This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneficiaries of this limitation.

Additional rights

Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you.

This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.

Patent acknowledgment

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Elliptic Curve Cryptography (ECC) Cipher Suites for Transport Layer Security (TLS) implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Elliptic Curve Cipher Suites with SHA-256/382 and AES Galois Counter Mode (GCM) implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Suite B Profile for Transport Layer Security (TLS) implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Addition of the Camellia Cipher Suites to Transport Layer Security (TLS) implemented in the product or service.

The use of certain patents in this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for AES-CCM ECC Cipher Suites for TLS implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital Signature Algorithm (ECDSA) implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Suite B Cryptographic Suites for IPSec implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1) implemented in the product or service.

Index

Numerics

250-sheet tray

loading 29

650-sheet duo tray

installing 18

loading 32

Symbols

[Color] cartridge low [88.xy] 137

[Color] cartridge nearly low

[88.xy] 137

[Color] cartridge very low, [x]

estimated pages remain

[88.xy] 137

[Type] imaging kit low [84.xy] 145

[Type] imaging kit nearly low

[84.xy] 145

[Type] imaging kit very low, [x]

estimated pages remain

[84.xy] 145

[x]-page jam, standard bin

[203.xx] 130

A

Active NIC menu 65

Adjusting color 136

adjusting Sleep mode 91

adjusting toner darkness 50

administrator settings

Embedded Web Server 122

AppleTalk menu 70

attaching cables 19

available internal option 13

avoiding jams 46

avoiding paper jams 125

B

Back button

printer control panel 10

Bin full. Remove paper. 136

black-and-white printing 50

C

cables

Ethernet 19

USB 19

canceling

print job, from computer 52

canceling a print job

from a computer 52

from the printer control panel 52

Cannot collate large document

[37] 136

cannot open Embedded Web

Server 178

card stock

loading 33

tips 43

Change [paper source] to [custom

string] 136

Change [paper source] to [custom

type name] 136

Change [paper source] to [paper

type][paper size] 136

checking an unresponsive

printer 146

checking the status of parts and

supplies 97

checking the virtual display

using the Embedded Web

Server 122

cleaning

exterior of the printer 97

interior of the printer 97

cleaning the printer 97

Close door 137

color quality troubleshooting

color of print and color on

computer screen do not

match 177

prints on color transparencies

appear dark when projected 176

color quality, troubleshooting

print appears tinted 177

Complex page may misprint

[39] 137

confidential jobs

modifying print settings 123

configuration information

wireless network 23

configurations

printer 9

Configure MP menu 58

configuring

multiple printers 124

supply notifications, imaging

kit 122

supply notifications, maintenance

kit 122

supply notifications, toner

cartridge 122

supply notifications, waste toner

bottle 122

configuring supply notifications

from the Embedded Web

Server 122

connecting to a wireless network

using Personal Identification

Number (PIN) method 24

using Push Button Configuration

(PBC) method 24

using the Embedded Web

Server 26

conservation settings

conserving supplies 89

Eco-Mode 90

Hibernate mode 91

Hibernate Timeout 92

Quiet Mode 90

Schedule Power Modes 93

Sleep mode 91

conserving supplies 89

contacting customer support 179

control panel, printer

indicator light 11

Sleep button light 11

custom name

configuring 39

custom paper type name

assigning 39

creating 38

Custom Type [x] name

configuring 39

creating 38

Custom Types menu 63

customer support

contacting 179

D

Default Source menu 54

developer unit

replacing 104, 114

display

printer control panel 10

display troubleshooting

printer display is blank 148

documents, printing

from Macintosh 50

from Windows 50

E

Eco-Mode setting 90

Embedded Web Server 122

accessing 11

administrator settings 122

copying settings to other printers 124

functions 11

modifying confidential print settings 123

networking settings 122

problem accessing 178

using 11

Embedded Web Server

Administrator's Guide where to find 96, 122

emission

notices 181, 182, 185, 186, 187

envelopes

loading 33, 36

tips on using 42

environmental settings

conserving supplies 89

Eco-Mode 90

Hibernate mode 91

Hibernate Timeout 92

Quiet Mode 90

Schedule Power Modes 93

Sleep mode 91

erasing non-volatile memory 95

erasing volatile memory 95

Error reading USB drive. Remove

USB. 137

Ethernet network

preparing to set up for Ethernet printing 22

Ethernet network setup

using Macintosh 22

using Windows 22

Ethernet networking

Macintosh 22

Windows 22

Ethernet port 19

Ethernet setup

preparing for an 22

exterior of the printer cleaning 97

F

factory defaults, restoring 124

FAQ about color printing 174

FCC notices 181, 186

finding more information about the printer 7

Finishing menu 78

font sample list, printing 52

G

General settings menu 73

green settings

Eco-Mode 90

Hibernate mode 91

Hibernate Timeout 92

Quiet Mode 90

Schedule Power Modes 93

H

Hibernate mode using 91

Hibernate Timeout setting 92

HTML menu 87

|

Image menu 88

imaging kit

replacing 104

imaging kits

ordering 99

Incompatible tray [x] [59] 137

indicator light

printer control panel 10

Insert tray [x] 137

installing options

order of installation 17

installing printer on a network

Ethernet networking 22

installing printer software 20 adding options 21

interior of the printer cleaning 97

IPv6 menu 68

J

Jam, duplex area. Open front door.

[23y.xx] 132

Jam, front door [20y.xx] 131

Jam, fuser. Open front door. [202.xx] 133

Jam, manual feeder [251.xx] 128

Jam, MP feeder [250.xx] 128

Jam, tray [x] [24y.xx] 134

jams

avoiding 125

locating doors and trays 127

locations 127

messages 127

jams, clearing

duplex 132

front door 131

fuser 133

in manual feeder 128

in standard bin 130

in the multipurpose feeder 128

Tray 1 134

Tray 2 134

L

labels, paper

tips 43

left arrow button

printer control panel 10

letterhead

loading, multipurpose feeder 40

loading, trays 40

linking trays 38, 39

Load [paper source] with [custom string] 138

Load [paper source] with [custom type name] 138

Load [paper source] with [paper size] 138

Load [paper source] with [paper type] [paper size] 138

Load Manual Feeder with [custom string] 139

Load Manual Feeder with [custom type name] 139

Load Manual Feeder with [paper size] 139

Load Manual Feeder with [paper type] [paper size] 139

loading

250-sheet tray 29

650-sheet duo tray 32

card stock 33

envelopes 33, 36

manual feeder 36

multipurpose feeder 33

transparencies 33

loading letterhead

paper orientation 40

M

Maintenance kit low [80.xy] 139

Maintenance kit nearly low

[80.xy] 140

Maintenance kit very low, [x]

estimated pages remain

[80.xy] 140

manual feeder

loading 36

Max Speed and Max Yield

using 51

memory

types installed on printer 95

memory card

installing 13

troubleshooting 148

Memory full [38] 140

Memory low, no Resource Save

[35] 140

menu settings

loading on multiple printers 124

menu settings page

printing 27

menus

Active NIC 65

AppleTalk 70

Configure MP 58

Custom Types 63

Default Source 54

Finishing 78

General settings 73

HTML 87

Image 88

IPv6 68

list 53

Network [x] 65

Network Card 67

Network Reports 67

Paper Loading 62

Paper Size/Type 55

Paper Texture 58

Paper Weight 60

PCL Emul 84

PDF 83

PostScript 84

Quality 80

Reports 64

Set Date and Time 72

Setup 77

Standard Network 65

Standard USB 70

Substitute Size 58

Supplies 53

TCP/IP 67

Universal Setup 63

Utilities 83

Wireless 69

XPS 83

Menus button

printer control panel 10

menus list 53

moving the printer 8, 121

multipurpose feeder

loading 33

N

Network [x] menu 65

Network Card menu 67

Network error, port [x] [54] 140

Network error, standard port

[54] 140

Network Reports menu 67

network settings

Embedded Web Server 122

network setup page

printing 28

Networking Guide

where to find 122

noise emission levels 182

Non-Lexmark [color] [supply type],

see User's Guide [33.xy] 141

non-volatile memory 95

erasing 95

notices 181, 182, 183, 184, 185,

186, 187

number of remaining pages

estimate 98

0

option

memory card 13

options

650-sheet duo tray 18

memory card 13

order of installation 17

updating in printer driver 21

ordering

imaging kits 99

toner cartridges 98

waste toner bottle 99

P

paper

characteristics 43

letterhead 45

preprinted forms 45

recycled 45, 89

selecting 44

storing 46

unacceptable 45

Universal size setting 29

paper feed troubleshooting

message remains after jam is

cleared 151

paper jams

avoiding 125

paper jams, clearing

duplex 132

front door 131

fuser 133

in manual feeder 128

in standard bin 130

in the multipurpose feeder 128

Tray 1 134

Tray 2 134

Paper Loading menu 62

paper size

setting 29

Paper Size/Type menu 55

paper sizes

supported by the printer 47

Paper Texture menu 58

Paper too short [34] 141

paper type

setting 29

paper types

supported by printer 48

where to load 48

Paper Weight menu 60

paper weights

supported by printer 48

parts

checking status 97

using genuine Lexmark 98

PCL Emul menu 84

PDF menu 83

Personal Identification Number

method

using 24

PostScript menu 84

power cord socket 19

preparing to set up the printer on

an Ethernet network 22

print irregularities 162

print job

canceling from the printer control panel 52

canceling, from computer 52

print quality

replacing a developer unit 114

replacing imaging kit 104

replacing the waste toner bottle 100

print quality troubleshooting

blank pages 165

characters have jagged edges 157

clipped pages or images 157

gray background on prints 158

horizontal voids appear on prints 159

print irregularities 162

print is too dark 163

print is too light 164

printer is printing solid black pages 166

repeating print defects 167

shadow images appear on prints 167

skewed print 168

streaked horizontal lines appear on prints 169

streaked vertical lines appear on prints 170

toner fog or background shading appears on prints 171

toner rubs off 172

toner specks appear on prints 172

transparency print quality is poor 173

uneven print density 173

vertical voids appear on prints 173

print troubleshooting

incorrect characters print 152

incorrect margins on prints 160

jammed pages are not reprinted 150

job prints from wrong tray 152

job prints on wrong paper 152

jobs do not print 154

Large jobs do not collate 153

paper curl 161

paper frequently jams 151

print job takes longer than expected 155

printing slows down 153

tray linking does not work 155

unexpected page breaks occur 156

printer

configurations 9

minimum clearances 8

models 9

moving 8, 121

selecting a location 8

shipping 121

printer control panel

factory defaults, restoring 124

indicator light 11

Sleep button light 11

using 10

printer control panel, virtual

display

using the Embedded Web Server 122

printer information

where to find 7

printer is printing blank pages 165

printer message

Jam, duplex area. Open front door. [23y.xx] 132

printer messages

[Color] cartridge low [88.xy] 137

[Color] cartridge nearly low [88.xy] 137

[Color] cartridge very low, [x] estimated pages remain [88.xy] 137

[Type] imaging kit low [84.xy] 145

[Type] imaging kit nearly low [84.xy] 145

[Type] imaging kit very low, [x] estimated pages remain [84.xy] 145

Adjusting color 136

Bin full. Remove paper. 136

Cannot collate large document [37] 136

Change [paper source] to [custom string] 136

Change [paper source] to [custom type name] 136

Change [paper source] to [paper type] [paper size] 136

Close door 137

Complex page may misprint [39] 137

Error reading USB drive. Remove USB. 137

Incompatible tray [x] [59] 137

Insert tray [x] 137

Jam, front door [20y.xx] 131

Jam, fuser. Open front door. [202.xx] 133

Jam, manual feeder [251.xx] 128

Jam, MP feeder [250.xx] 128

Jam, standard bin [203.xx] 130

Jam, tray [x] [24y.xx] 134

Load [paper source] with [custom string] 138

Load [paper source] with [custom type name] 138

Load [paper source] with [paper size] 138

Load [paper source] with [paper type] [paper size] 138

Load Manual Feeder with [custom string] 139

Load Manual Feeder with [custom type name] 139

Load Manual Feeder with [paper size] 139

Load Manual Feeder with [paper type] [paper size] 139

Maintenance kit low [80.xy] 139

Maintenance kit nearly low [80.xy] 140

Maintenance kit very low, [x] estimated pages remain [80.xy] 140

Memory full [38] 140

Memory low, no Resource Save [35] 140

Network error, port [x] [54] 140

Network error, standard port [54] 140

Non-Lexmark [color] [supply type], see User's Guide [33.xy] 141

Paper too short [34] 141

Printer restart. Check last job. 141

Reinstall missing or unresponsive [color] cartridge [31.xy] 142

Reload printed pages in Tray [x] 142

Remove packaging material, check all 142

Replace [color] cartridge, 0 estimated pages remain [88.xy] 142

Replace [color] cartridge, printer region mismatch [42.xy] 142

Replace [type] imaging kit, 0 estimated pages remain [84.xy] 143

Replace defective [color] cartridge [31.xy] 143

Replace defective [type] imaging kit [31.xy] 143

Replace maintenance kit, 0 estimated pages remain [80.xy] 143

Replace missing [color] cartridge [31.xy] 144

Replace missing [type] imaging kit [31.xy] 144

Replace missing or unresponsive [type] imaging kit [31.xy] 142

Replace missing waste toner bottle [82.xy] 144

Replace unsupported [color] cartridge [32.xy] 144

Replace unsupported [type] imaging kit [32.xy] 144

Replace waste toner bottle [82.xy] 144

Standard USB port disabled [56] 144

Supply needed to complete job 144

Too many trays. Remove some. [58] 145

Waste toner bottle nearly full [82.xy] 145

Weblink server not set up. Contact system administrator. 145

printer options troubleshooting internal option is not detected 148

memory card 148

tray problems 149

printer problems, solving basic 146

Printer restart. Check last job. 141

printer software installing 20

printing

black-and-white 50

font sample list 52

from Macintosh 50

from Windows 50

Max Speed and Max Yield 51

menu settings page 27

network setup page 28

printing a document 50

printing in black and white 50

publications

where to find 7

Push Button Configuration method using 24

Q

Quality menu 80

Quiet Mode 90

R

recycled paper

using 45, 89

recycling

Lexmark packaging 93

Lexmark products 93

toner cartridges 94

reducing noise 90

Reinstall missing or unresponsive

[color] cartridge [31.xy] 142

Reload printed pages in Tray [x] 142

remaining pages, number of estimate 98

Remove packaging material, check all 142

repeating print defects 167

Replace [color] cartridge, 0

estimated pages remain [88.xy] 142

Replace [color] cartridge, printer

region mismatch [42.xy] 142

Replace [type] imaging kit, 0

estimated pages remain [84.xy] 143

Replace defective [color] cartridge [31.xy] 143

Replace defective [type] imaging kit [31.xy] 143

Replace maintenance kit, 0

estimated pages remain

[80.xy] 143

Replace missing [color] cartridge [31.xy] 144

Replace missing [type] imaging kit [31.xy] 144

Replace missing or unresponsive

[type] imaging kit [31.xy] 142

Replace missing waste toner bottle [82.xy] 144

Replace unsupported [color]

cartridge [32.xy] 144

Replace unsupported [type]

imaging kit [32.xy] 144

Replace waste toner bottle [82.xy] 144

reports viewing 122

Reports menu 64

restoring factory default

settings 124

right arrow button printer control panel 10

S

safety information 5, 6

Schedule Power Modes using 93

security

modifying confidential print settings 123

security Web page where to find 96

Select button

printer control panel 10

selecting a location for the printer 8

selecting paper 44

Set Date and Time menu 72

setting

paper size 29

paper type 29

TCP/IP address 67

Universal paper size 29

setting Hibernate Timeout 92

setting up the printer on an Ethernet network (Macintosh only) 2

on an Ethernet network (Windows only) 22

Setup menu 77

shipping the printer 121

Sleep button

printer control panel 10

Sleep mode

adjusting 91

Standard Network menu 65

Standard USB menu 70

Standard USB port disabled

[56] 144

statement of volatility 95

Stop button

printer control panel 10

storing

paper 46

supplies 100

streaked horizontal lines appear on

prints 169

streaked vertical lines appear on

prints 170

Substitute Size menu 58

supplies

checking status 97

conserving 89

storing 100

using genuine Lexmark 98

using recycled paper 89

Supplies menu 53

supplies, ordering

imaging kits 99

toner cartridges 98

waste toner bottle 99

Supply needed to complete job 144

supply notifications

configuring 122

T

TCP/IP menu 67

tips

card stock 43

labels, paper 43

on using envelopes 42

on using letterhead 40

transparencies 42

tips on using envelopes 42

tips on using letterhead 40

toner cartridges

ordering 98

recycling 94

replacing 112

toner darkness

adjusting 50

Too many trays. Remove some.

[58] 145

transparencies

loading 33

tips on using 42

tray

loading 29

trays

linking 38, 39

unlinking 38, 39

troubleshooting

cannot open Embedded Web Server 178

checking an unresponsive printer 146

contacting customer support 179

FAQ about color printing 174

solving basic printer problems 146

troubleshooting, color quality

color of print and color on computer screen do not match 177

print appears tinted 177

prints on color transparencies appear dark when projected 176

troubleshooting, display

printer display is blank 148

troubleshooting, paper feed message remains after jam is cleared 151

troubleshooting, print

incorrect characters print 152

incorrect margins on prints 160

jammed pages are not reprinted 150

job prints from wrong tray 152

job prints on wrong paper 152

jobs do not print 154

Large jobs do not collate 153

paper curl 161

paper frequently jams 151

print job takes longer than expected 155

printing slows down 153

tray linking does not work 155

unexpected page breaks occur 156

troubleshooting, print quality

blank pages 165

characters have jagged edges 157

clipped pages or images 157

gray background on prints 158

horizontal voids appear on prints 159

print irregularities 162

print is too dark 163

print is too light 164

printer is printing solid black pages 166

repeating print defects 167

shadow images appear on prints 167

skewed print 168

streaked horizontal lines appear on prints 169

streaked vertical lines appear on prints 170

toner fog or background shading appears on prints 171

toner rubs off 172

toner specks appear on prints 172

transparency print quality is poor 173

uneven print density 173

vertical voids appear on prints 173

troubleshooting, printer options

internal option is not detected 148

memory card 148

tray problems 149

U

uneven print density 173

Universal paper size setting 29

Universal Setup menu 63

unlinking trays 38, 39

updating options in printer

driver 21

USB port 19

using

Wireless Setup Assistant 26

Wireless Setup Utility 25

using Hibernate mode 91

using Max Speed and Max Yield 51

using Schedule Power Modes 93

using the Embedded Web Server 11

Utilities menu 83

V

vertical voids appear on prints 173

viewing

reports 122

virtual display

checking, using Embedded Web

Server 122

volatile memory 95

erasing 95

volatility

statement of 95

W

waste toner bottle

ordering 99

replacing 100

Waste toner bottle nearly full

[82.xy] 145

Weblink server not set up. Contact

system administrator. 145

Wireless menu 69

wireless network

configuration information 23

wireless network setup

using the Embedded Web

Serve 26

Wireless Setup Assistant

using 26

Wireless Setup Utility

using 25

X

XPS menu 83

Table of contents Click a title to access it
Manual assistant
Powered by Anthropic
Waiting for your message
Product information

Brand : LEXMARK

Model : CS310n

Category : Printer