LEXMARK

CX310n - Printer LEXMARK - Free user manual and instructions

Find the device manual for free CX310n LEXMARK in PDF.

📄 254 pages English EN Download 💬 AI Question
Notice LEXMARK CX310n - page 6
Pick your language and provide your email: we'll send you a specifically translated version.

User questions about CX310n LEXMARK

0 question about this device. Answer the ones you know or ask your own.

Ask a new question about this device

The email remains private: it is only used to notify you if someone responds to your question.

No questions yet. Be the first to ask one.

Download the instructions for your Printer in PDF format for free! Find your manual CX310n - LEXMARK and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. CX310n by LEXMARK.

USER MANUAL CX310n LEXMARK

October 2012 www.lexmark.com

Machine type(s):

7527

Model(s):

211, 231

Contents

Safety information....6

Learning about the printer....8

Finding information about the printer....8

Selecting a location for the printer....9

Printer configurations....10

Understanding the basic functions of the scanner....11

Using the ADF and scanner glass....12

Using the printer control panel....13

Understanding the colors of the Sleep button and indicator lights....13

Additional printer setup....15

Installing internal options....15

Installing hardware options....22

Attaching cables....23

Setting up the printer software....24

Networking....26

Verifying printer setup....31

Loading paper and specialty media....32

Setting the paper size and type....32

Configuring Universal paper settings....32

Loading the 250-sheet tray....33

Loading the manual feeder....35

Loading the 650-sheet duo tray....36

Loading the multipurpose feeder....37

Linking and unlinking trays....40

Paper and specialty media guide....43

Using specialty media....43

Paper guidelines....46

Supported paper sizes, types, and weights....49

Printing....53

Printing a document....53

Printing confidential and other held jobs....55

Printing information pages....57

Canceling a print job....57

Copying....59

Making copies....59

Copying photos....60

Copying on specialty media....60

Customizing copy settings....62

Placing information on copies....66

Canceling a copy job....67

Understanding the copying options....67

E-mailing....70

Setting up the printer to e-mail....70

Creating an e-mail shortcut....71

E-mailing a document....71

Canceling an e-mail....72

Scanning....73

Scanning to an FTP address....73

Scanning to a computer....75

Understanding the printer menus....77

Menus list....77

Supplies menu....78

Paper menu....79

Reports menu....88

Network/Ports....89

Security menu....97

Settings menu....99

Saving money and the environment....126

Saving paper and toner....126

Saving energy....127

Recycling....130

Securing the printer....132

Using the security lock feature....132

Statement of Volatility....132

Erasing volatile memory....133

Erasing non-volatile memory....133

Finding printer security information....133

Maintaining the printer....134

Storing supplies....134

Cleaning the printer parts....134

Checking the status of parts and supplies....136

Estimated number of remaining pages....136

Ordering supplies....137

Replacing supplies....139

Moving the printer....157

Managing the printer....159

Finding advanced networking and administrator information....159

Checking the virtual display....159

Setting up e-mail alerts....159

Viewing reports....159

Configuring supply notifications from the Embedded Web Server....160

Copying printer settings to other printers....161

Restoring factory default settings....161

Clearing jams....162

Avoiding jams....162

Understanding jam messages and locations....163

[x]-page jam, clear standard bin [203.xx]....164

[x]-page jam, open front door to clear fuser [202.xx]....167

[x]-page jam, open front door [20y.xx]....170

[x]-page jam, open front door to clear duplex [23y.xx]....171

[x]-page jam, open tray [x] [24y.xx]....172

[x]-page jam, clear manual feeder [251.xx]....173

[x]-page jam, clear multipurpose feeder [250.xx]....174

[x]-page jam, open automatic feeder top cover. [28y.xx]....175

Troubleshooting....177

Understanding the printer messages....177

Solving printer problems....190

Solving print problems....196

Solving copy problems....222

Solving scanner problems....225

Embedded Web Server does not open....230

Contacting customer support....231

Notices....232

Product information....232

Edition notice....232

Power consumption....236

Index....246

Safety information

Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.

Do not place or use this product near water or wet locations.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:

  • Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.
  • Disconnect all cords and cables from the printer before moving it.
  • Lift the printer off the optional tray, and then set it aside instead of trying to lift the tray and printer at the same time.

Note: Use the handholds located on both sides of the printer to lift it.

Use only the power cord provided with this product or the manufacturer's authorized replacement.

Use only the telecommunications (RJ-11) cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

Refer service or repairs, other than those described in the user documentation, to a service representative.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

SAVE THESE INSTRUCTIONS.

Learning about the printer

Finding information about the printer

What are you looking for? Find it here
Initial setup instructions:•Connecting the printer•Installing the printer softwareSetup documentation—The setup documentation came with the printer and is also available athttp://support.lexmark.com.
Additional setup and instructions for using the printer:•Selecting and storing paper and specialty media•Loading paper•Configuring printer settings•Viewing and printing documents and photos•Setting up and using the printer software•Configuring the printer on a network•Caring for and maintaining the printer•Troubleshooting and solving problemsUser's Guide and Quick Reference Guide—The guides may be available on the Software and Documentation CD.For more information, visithttp://support.lexmark.com.
Instructions for:•Connecting the printer to an Ethernet network•Troubleshooting printer connection problemsNetworking Guide—Open the Software and Documentation CD, and then look for Printer and Software Documentation under the Pubs folder. From the list of publications, click the Networking Guide link.
Help using the printer software Windows or Mac Help—Open a printer software programor application, and then click Help.Click ? to view context-sensitive information.Notes:•Help is automatically installed with the printer software.•The printer software is located in the printer program folder or on the desktop, depending on your operating system.
The latest supplemental information, updates, and customer support:•Documentation•Driver downloads•Live chat support•E-mail support•Voice supportLexmark Support Web site—http://support.lexmark.comNote:Select your country or region, and then select your product to view the appropriate support site.Support telephone numbers and hours of operation for your country or region can be found on the Support Web site or on the printed warranty that came with your printer.Record the following information (located on the store receipt and at the back of the printer), and have it ready when you contact customer support so that they may serve you faster:•Machine Type number•Serial number•Date purchased•Store where purchased
Warranty information Warranty information varies by country orregion:•In the U.S.—See the Statement of Limited Warranty included with this printer, or athttp://support.lexmark.com.•In other countries and regions—See the printed warranty that came with your printer.

Selecting a location for the printer

LEXMARK CX310n - Selecting a location for the printer - 1

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.

When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, then leave enough room for them also. It is important to:

  • Set up the printer near a properly grounded and easily accessible electrical outlet.
  • Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard.
  • Provide a flat, sturdy, and stable surface.
  • Keep the printer:

—Clean, dry, and free of dust.
—Away from stray staples and paper clips.
—Away from the direct airflow of air conditioners, heaters, or ventilators.
—Free from direct sunlight and humidity extremes.

- Observe the recommended temperatures and avoid fluctuations:

Ambient temperature15.6 to 32.2°C (60 to 90°F)
Storage temperature-40 to 43°C (-40 to 110°F)

- Allow the following recommended amount of space around the printer for proper ventilation:

LEXMARK CX310n - Selecting a location for the printer - 2

text_image 1 2 3 4 5
1 Right side 152 mm (6 in.)
2 Front 508 mm (20 in.)
3 Left side 76 mm (3 in.)
4 Rear 101.6 mm (4 in.)
5 Top 254 mm (10 in.)

Printer configurations

LEXMARK CX310n - Printer configurations - 1

CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.

Basic models
LEXMARK CX310n - Printer configurations - 2

text_image Labeled diagram of a printer with numbered parts for identification

LEXMARK CX310n - Printer configurations - 3

natural_image Exterior view of a modern printer with paper feed and control panel (no visible text or symbols)
1 Printer control panel
2 Automatic document feeder (ADF)
3 Standard bin
4 Top door latch
5 Right side cover
6 Standard 250-sheet tray (Tray 1)
7 Manual feeder
8 Optional 650-sheet duo tray with integrated multipurpose feeder (Tray 2)

Understanding the basic functions of the scanner

  • Make quick copies or set the printer to perform specific copy jobs.
  • Scan documents and send them to your computer, an e-mail address, or an FTP destination.
  • Scan documents and send them to another printer (PDF through an FTP).

Using the ADF and scanner glass

Automatic document feeder (ADF) Scanner glass

LEXMARK CX310n - Automatic document feeder (ADF) Scanner glass - 1

natural_image Exterior view of a printer with paper and a red arrow indicating '100°C' (no text or symbols on the printer itself)

Use the ADF for multiple-page documents.

Note: The ADF scans only one side of the page.

LEXMARK CX310n - Automatic document feeder (ADF) Scanner glass - 2

natural_image 3D rendering of an open printer with a red paperclip inserted into the cover (no visible text or symbols)

Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

Using the ADF

  • Load the document into the ADF tray faceup, short edge first.
  • Load up to 50 sheets of plain paper into the ADF tray.
  • Scan sizes from 105 x 148 mm (4.1 x 5.8 inches) wide to 216 x 368 mm (8.5 x 14.5 inches) long.
  • Scan media weights from 52 to 120g / m^2 (14-32 lb).
  • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass.

Using the scanner glass

When using the scanner glass:

  • Place the document facedown on the scanner glass in the corner with the green arrow.
  • Scan or copy documents up to 216 x 296.9 mm (8.5 x 11.69 inches).
    •Copy books up to 12.7 mm (0.5 inch) thick.

Using the printer control panel

LEXMARK CX310n - Using the printer control panel - 1

text_image 1 2 3 4 5 10 9 8 7 6
Use the To
1 Display• View printing, copying, e-mailing, and scanning options.•View printer status and error messages.
2 Select button•Select menu options.•Save settings.
3 Arrow buttons Scroll through menus or settings on the display.
4 Keypad Enter numbers, letters, or symbols.
5 Sleep button Enable Sleep mode or Hibernate mode.
6 Cancel button Stop all printer activity.
7Start buttonStart a job, depending on which mode is selected.
8 Back button Return to the previous screen.
9 Home button Go to the home screen.
10 Indicator light Check the status of the printer.

Understanding the colors of the Sleep button and indicator lights

The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status or condition.

Indicator light color and its corresponding printer status

Indicator light Printer status
Off The printer is off or in Hibernate mode.
Blinking green The printer is warming up, processing data, or printing.
Solid green The printer is on, but idle.
Blinking redThe printer requires user intervention.

Sleep button light color and its corresponding printer status

Sleep button light Printer status
Off The printer is off, idle or in Ready state.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is entering or waking from Hibernate mode.
Blinking amber for 0.1 second, then goes completely off for 1.9 seconds in a slow, pulsing patternThe printer is in Hibernate mode.

Additional printer setup

Installing internal options

LEXMARK CX310n - Installing internal options - 1

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any controller board electronic components or connectors.

Available internal options

- Memory card

-DDR3 DIMM

- Flash memory

-Fonts

—Firmware

  • Forms and Barcode
    •Prescribe
    •IPDS

Accessing the controller board

LEXMARK CX310n - Accessing the controller board - 1

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

1 Access the controller board at the back of the printer.

Note: This task requires a flat-head screwdriver.

2 Turn the screws counterclockwise to remove them.

LEXMARK CX310n - Accessing the controller board - 2

natural_image Diagram of a printer with internal components and red arrows indicating flow or movement (no text or symbols present)

3 Slightly open the controller board access cover, and then shift to the right to remove it.

LEXMARK CX310n - Accessing the controller board - 3

text_image Diagram showing two views of a printer's internal structure with numbered annotations indicating component locations.

4 Locate the appropriate connector on the controller board.

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any controller board electronic components or connectors.

LEXMARK CX310n - Accessing the controller board - 4

natural_image Interior view of a printer showing green circuit board and ventilation slots (no text or symbols visible)
1 Memory card connector
2 Option card connector

5 Reattach the cover.

LEXMARK CX310n - Accessing the controller board - 5

text_image Diagram showing two views of a printer's internal structure with labeled parts and arrows indicating process steps.

6 Turn the screws clockwise to lock the cover.

LEXMARK CX310n - Accessing the controller board - 6

natural_image Diagram of a printer with internal components and red arrows indicating flow or movement (no text or symbols present)

Installing a memory card

LEXMARK CX310n - Installing a memory card - 1

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

1 Access the controller board.

For more information, see "Accessing the controller board" on page 16.

2 Unpack the memory card.

Warning—Potential Damage: Do not touch the connection points along the edge of the card. Doing so may cause damage.

3 Align the notch (1) on the memory card with the ridge (2) on the connector.

LEXMARK CX310n - Installing a memory card - 2

natural_image Diagram of a dual-layered electronic component with labeled parts (1 and 2), showing internal structure without any text or symbols.

4 Push the memory card straight into the connector, and then push the card toward the controller board wall until it clicks into place.

LEXMARK CX310n - Installing a memory card - 3

text_image Diagram showing two red arrows labeled 1 and 2 pointing to a green panel-like structure, likely illustrating a process or transformation.

5 Close the controller board access cover.

Installing an optional card

LEXMARK CX310n - Installing an optional card - 1

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.

1 Access the controller board.

For more information, see "Accessing the controller board" on page 16.

2 Unpack the optional card.

Warning—Potential Damage: Avoid touching the connection points along the edge of the card.

3 Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board.

LEXMARK CX310n - Installing an optional card - 2

natural_image Two diagrams showing a device with labeled components, one with a green base and blue legs, the other with a red arrow pointing to a component (no text or symbols present)

4 Push the card firmly into place as shown in the illustration.

LEXMARK CX310n - Installing an optional card - 3

natural_image 3D illustration of a microchip with a green base and red arrow indicating direction (no text or symbols)

Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board.

Note: The entire length of the connector on the card must touch and be flushed against the controller board.

5 Close the controller board access door.

Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updating available options in the printer driver” on page 25.

Installing hardware options

Order of installation

LEXMARK CX310n - Order of installation - 1

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.

LEXMARK CX310n - Order of installation - 2

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

Install the printer and any optional tray in the following order:

- Optional 650-sheet duo tray with integrated multipurpose feeder (Tray 2)

•Printer

Installing a 650-sheet duo tray

The printer supports an optional 650-sheet duo tray (Tray 2) with an integrated multipurpose feeder.

LEXMARK CX310n - Installing a 650-sheet duo tray - 1

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.

LEXMARK CX310n - Installing a 650-sheet duo tray - 2

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

1 Unpack the optional 650-sheet duo tray, and then remove all packing material and the dust cover.

LEXMARK CX310n - Installing a 650-sheet duo tray - 3

natural_image Diagram of a printer with a stack of paper sheets and a paper strip above it, showing red arrows indicating compression or disassembly (no text or symbols present)

2 Place the tray in the location chosen for the printer.

3 Align the printer with the 650-sheet duo tray, and then lower the printer into place.

LEXMARK CX310n - Installing a 650-sheet duo tray - 4

natural_image Close-up of a printer with a red arrow indicating a mechanical component inserted into the base (no visible text or symbols)

4 Install the dust cover.

LEXMARK CX310n - Installing a 650-sheet duo tray - 5

natural_image 3D illustration of a printer with a magnified view of its internal structure (no text or symbols)

Note: When the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updating available options in the printer driver” on page 25.

Attaching cables

Connect the printer to the computer using a USB cable or to the network using an Ethernet cable.

Make sure to match the following:

•The USB symbol on the cable with the USB symbol on the printer
•The appropriate Ethernet cable to the Ethernet port

Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. Loss of data or a malfunction can occur.

LEXMARK CX310n - Attaching cables - 1

text_image Diagram of an HP printer internal structure with numbered components labeled 1 to 5
Use the To
1 USB printer port Connect the printer to a computer.
2 Ethernet port Connect the printer to an Ethernet network.
3 USB wireless port Attach an optional wireless network adapter.
4 Security lock port Lock the system controller board.
5Printer power cord socketConnect the printer to a properly grounded electrical outlet.

Setting up the printer software

Installing the printer software

Notes:

  • If you installed the printer software on the computer before but need to reinstall the software, then uninstall the current software first.
  • Close all open software programs before installing the printer software.

1 Obtain a copy of the software installer package.

• From the Software and Documentation CD that came with your printer.
•From our Web site:

Go to http://support.lexmark.com, and then navigate to:

SUPPORT & DOWNLOAD > select your printer > select your operating system

2 Double-click the software installer package.

Wait for the installation dialog to appear.

If you are using a Software and Documentation CD and the installation dialog does not appear, then do the following:

In Windows 8

From the Search charm, type run, and then navigate to:

Apps list > Run > type D: \setup.exe > OK.

In Windows 7 or earlier

a Click or click Start, and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe.
c Press Enter, or click OK.

In Macintosh

Click the CD icon on the desktop.

Note: D is the letter of your CD or DVD drive.

3 Click Install, and then follow the instructions on the computer screen.

Updating available options in the printer driver

When any hardware options are installed, you may need to manually add the options in the printer driver to make them available for use.

For Windows users

1 Open the printers folder.

In Windows 8

From the Search charm, type run, and then navigate to:

Apps list > Run > type control printers > OK

In Windows 7 or earlier

a Click 📄 or click Start, and then click Run.
b In the Start Search or Run dialog, type control printers.
c Press Enter, or click OK.

2 Depending on your device, do either of the following:

  • Press and hold the printer you want to update.
  • Right-click the printer you want to update.

3 From the menu that appears, do either of the following:

  • For Windows 7 or later, select Printer properties.
  • For earlier versions, select Properties.

4 Click the Configuration tab.

5 Do either of the following:

  • Click Update Now - Ask Printer.
  • Under Configuration Options, manually add any installed hardware options.

6 Click Apply.

For Macintosh users

1 From the Apple menu, navigate to either of the following:

  • System Preferences > Print & Scan > select your printer > Options & Supplies > Driver
  • System Preferences > Print & Fax > select your printer > Options & Supplies > Driver

2 Add any installed hardware options, and then click OK.

Networking

Notes:

  • Purchase a MarkNet ^TM N8352 wireless network adapter first before setting up the printer on a wireless network. For information on installing the wireless network adapter, see the instruction sheet that came with the adapter.
  • A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.

Preparing to set up the printer on an Ethernet network

To configure your printer to connect to an Ethernet network, organize the following information before you begin:

Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing the printer.

  • A valid, unique IP address for the printer to use on the network
    •The network gateway
    •The network mask
    •A nickname for the printer (optional)

Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to use the default printer nickname, or assign a name that is easier for you to remember.

You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network. Use a new network cable when possible to avoid potential problems caused by a damaged cable.

Installing the printer on an Ethernet network

For Windows users

1 Obtain a copy of the software installer package.

- From the Software and Documentation CD that came with your printer.

•From our Web site:

Go to http://support.lexmark.com, and then navigate to:

SUPPORT & DOWNLOAD > select your printer > select your operating system

2 Double-click the software installer package.

Wait for the installation dialog to appear.

If you are using the Software and Documentation CD and the installation dialog does not appear, then do the following:

In Windows 8

From the Search charm, type run, and then navigate to:

Apps list > Run > type: D:\setup.exe>OK

In Windows 7 or earlier

a Click 📂 or click Start, and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe.
c Press Enter, or click OK.

Note: D is the letter of your CD or DVD drive.

3 Click Install, and then follow the instructions on the computer screen.
4 Select Ethernet connection, and then click Continue.
5 Attach the Ethernet cable when instructed to do so.
6 Select the printer from the list, and then click Continue.

Note: If the configured printer does not appear in the list, then click Modify Search.

7 Follow the instructions on the computer screen.

For Macintosh users

1 Allow the network DHCP server to assign an IP address to the printer.
2 Obtain the printer IP address either:

•From the printer control panel
•From the TCP/IP section in the Network/Ports menu
- By printing a network setup page or menu settings page, and then finding the TCP/IP section

Note: You will need the IP address if you are configuring access for computers on a different subnet than the printer.

3 Install the printer driver on the computer.

a Insert the Software and Documentation CD, and then double-click the installer package for the printer.
b Follow the instructions on the computer screen.

c Select a destination, and then click Continue.
d From the Easy Install screen, click Install.
e Type the user password, and then click OK.

All the necessary applications are installed on the computer.

f Click Close when installation is complete.

4 Add the printer.

- For IP printing:

a From the Apple menu, navigate to either of the following:

— System Preferences > Print & Scan
— System Preferences > Print & Fax

b Click +.

c Click the IP tab.
d Type the printer IP address in the address field, and then click Add.

•For AppleTalk printing:

Notes:

—Make sure AppleTalk is activated on your printer.
—This feature is supported only in Mac OS X version 10.5.

a From the Apple menu, navigate to:

System Preferences > Print & Fax

b Click +, and then navigate to:

AppleTalk > select your printer > Add

Preparing to set up the printer on a wireless network

Notes:

  • Make sure your wireless network adapter is installed in your printer and working properly. For more information, see the instruction sheet that came with the wireless network adapter.
  • Make sure your access point (wireless router) is turned on and is working properly.

Make sure you have the following information before setting up the printer on a wireless network:

  • SSID—The SSID is also referred to as the network name.
  • Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.
  • Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.

Some ad hoc networks will also require the automatic setting. Check with your system support person if you are not sure which channel to select.

• Security Method—There are four basic options for Security Method:

—WEP key

If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key currently in use on the network by selecting the default WEP transmit key.

—WPA or WPA2 preshared key or passphrase

WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set for the same type on the router and on the printer, or the printer will not be able to communicate on the network.

-802.1X-RADIUS

If you are installing the printer on an 802.1X network, then you may need the following:

  • Authentication type
  • Inner authentication type
    •802.1X user name and password
    •Certificates

—No security

If your wireless network does not use any type of security, then you will not have any security information.

Note: We do not recommend using an unsecured wireless network.

Notes:

  • If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility of the computer network adapter, and then look for the network name. If you cannot find the SSID or the security information for your network, then see the documentation that came with the access point, or contact your system support person.
  • To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that came with the access point, see the Embedded Web Server associated with the access point, or consult your system support person.

Connecting the printer using the Wireless Setup Wizard

Before you begin, make sure that:

  • A wireless network adapter is installed in the printer and is working properly. For more information, see the instruction sheet that came with the wireless network adapter.
  • An Ethernet cable is disconnected from the printer.
  • Active NIC is set to Auto. To set this to Auto, navigate to:

LEXMARK CX310n - Connecting the printer using the Wireless Setup Wizard - 1

text_image > Settings > OK > Network/Ports > OK > Active NIC > OK > Auto > OK

Note: Make sure to turn off the printer, then wait for at least five seconds, and then turn the printer back on.

1 From the printer control panel, navigate to:

LEXMARK CX310n - Connecting the printer using the Wireless Setup Wizard - 2

text_image > Settings > OK > Network/Ports > OK > Network [x] > OK > Network [x] Setup > OK > Wireless > OK > Wireless Connection Setup > OK

2 Select a wireless connection setup.

Use To
Search for networks Show available wireless connections. Note: This menu item shows all broadcast secured or unsecured SSIDs.
Enter a network name Manually type the SSID. Note: Make sure to type the correct SSID.
Wi-Fi Protected Setup Connect the printer to a wireless network using Wi-Fi Protected Setup.

3 Press OK, and then follow the instructions on the printer display.

Connecting the printer to a wireless network using Wi-Fi Protected Setup

Before you begin, make sure that:

  • The access point (wireless router) is Wi-Fi Protected Setup (WPS) certified or WPS-compatible. For more information, see the documentation that came with your access point.
  • A wireless network adapter is installed in the printer and is working properly. For more information, see the instruction sheet that came with the wireless network adapter.

Using the Push Button Configuration (PBC) method

1 From the printer control panel, navigate to:

LEXMARK CX310n - Using the Push Button Configuration (PBC) method - 1

text_image > Settings >OK >Network/Ports >OK >Network [x] >OK >Network [x] Setup >OK >Wireless >OK > Wireless Connection Setup >OK >Wi-Fi Protected Setup >OK >Start Push Button Method >OK

2 Follow the instructions on the printer display.

Using the Personal Identification Number (PIN) method

1 From the printer control panel, navigate to:

LEXMARK CX310n - Using the Personal Identification Number (PIN) method - 1

text_image > Settings >OK >Network/Ports >OK >Network [x] >OK >Network [x] Setup >OK >Wireless >OK > Wireless Connection Setup >OK >Wi-Fi Protected Setup >OK >Start PIN Method >OK >

2 Copy the eight-digit WPS PIN.
3 Open a Web browser, and then type the IP address of your access point in the address bar.

Notes:

  • The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

4 Access the WPS settings. For more information, see the documentation that came with your access point.

5 Enter the eight-digit PIN, and then save the setting.

Connecting the printer to a wireless network using the Embedded Web Server

Before you begin, make sure that:

- Your printer is connected temporarily to an Ethernet network.

- A wireless network adapter is installed in your printer and working properly. For more information, see the instruction sheet that came with the wireless network adapter.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address on the printer control panel. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Network/Ports > Wireless.

3 Modify the settings to match the settings of your access point (wireless router).

Note: Make sure to enter the correct SSID, security method, preshared key or passphrase, network mode, and channel.

4 Click Submit.
5 Turn off the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and then turn the printer back on.
6 To verify if your printer is connected to the network, print a network setup page. Then in the Network Card [x] section, see if the status is Connected.

Verifying printer setup

When all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following:

  • Menu settings page—Use this page to verify that all printer options are installed correctly. If an option you installed is not listed, then it is not installed correctly. Remove the option, and then install it again.
  • Network setup page—If your printer has networking support, then use this page to verify that the network connection is working. This page also provides important information that aids network printing configuration.

Printing a menu settings page

Print a menu settings page to view the current menu settings and to verify if the printer options are installed correctly.

From the printer control panel, navigate to:

LEXMARK CX310n - Printing a menu settings page - 1

Settings > Reports > OK > Menu Settings Page > OK

Note: If you have not changed any menu settings, then the menu settings page lists all the factory default settings. Settings saved from the menus replace the factory default settings as user default settings. A user default setting remains in effect until you access the menu again, select another value, and save it.

Printing a network setup page

If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.

1 From the printer control panel, navigate to:

LEXMARK CX310n - Printing a network setup page - 1

Settings > Reports > OK > Network Setup Page > OK

Note: If an optional internal print server is installed, then Print Network [x] Setup Page appears.

2 Check the first section of the network setup page, and confirm that the status is Connected.

If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning. Consult your system support person for a solution, and then print another network setup page.

Loading paper and specialty media

This chapter covers the selection and handling of paper and specialty media. Proper selection and loading of media can improve how reliably documents print. For more information, see “Avoiding jams” on page 162 and “Storing paper” on page 48.

Setting the paper size and type

1 From the printer control panel, navigate to:

LEXMARK CX310n - Setting the paper size and type - 1

text_image > Settings > OK > Paper Menu > OK > Paper Size/Type > OK

2 Press the up or down arrow button to select the tray or feeder, and then press OK.
3 Press the up or down arrow button to select the paper size, and then press OK.
4 Press the up or down arrow button to select the paper type, and then press OK to change the settings.

Configuring Universal paper settings

The Universal paper size is a user-defined setting that lets you print on paper sizes that are not preset in the printer menus.

Notes:

  • The smallest supported Universal size is 76 x 127 mm (3 x 5 inches) and is loaded only in the multipurpose feeder and manual feeder.
  • The largest supported Universal size is 215.9 x 359.9 mm (8.5 x 14.17 inches) and is loaded only in the multipurpose feeder and manual feeder.

1 From the printer control panel, navigate to:

LEXMARK CX310n - Notes: - 1

text_image > Settings >OK > Paper Menu >OK > Universal Setup >OK

2 Press the up or down arrow buttons to scroll to Units of Measure, Portrait Height, or Portrait Width, and then press OK.
3 Enter the preferred settings using the keypad, and then press OK.
4 Press

Loading the 250-sheet tray

The printer has a 250-sheet tray (Tray 1) with an integrated manual feeder. The 250-sheet tray and the 650-sheet duo tray support the same paper sizes and types and are loaded in the same way.

LEXMARK CX310n - Loading the 250-sheet tray - 1

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

1 Pull out the tray completely.

Note: Do not remove trays while a job is printing or while Busy appears on the display. Doing so may cause a jam.

LEXMARK CX310n - Loading the 250-sheet tray - 2

natural_image Close-up of a printer's internal device with green internal components and a red arrow indicating compression (no text or symbols visible)

2 If the paper is longer than letter-size paper, then squeeze and then slide the length guide at the back of the tray to extend it.

LEXMARK CX310n - Loading the 250-sheet tray - 3

text_image Diagram showing a device's internal structure with numbered annotations highlighting components

3 Squeeze, and then slide the length guide tab to the correct position for the size of the paper being loaded.

LEXMARK CX310n - Loading the 250-sheet tray - 4

text_image Diagram showing a device with green plastic components and numbered annotations highlighting specific states.

Note: Use the paper size indicators on the bottom of the tray to help position the guide.

4 Squeeze, and then slide the width guide tab to the correct position for the size of the paper being loaded.

LEXMARK CX310n - Loading the 250-sheet tray - 5

text_image Diagram of a printer's internal structure with numbered annotations highlighting components and directional arrows

Note: Use the paper size indicators on the bottom of the tray to help position the guides.

5 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.

LEXMARK CX310n - Loading the 250-sheet tray - 6

text_image Diagram illustrating three-step folding or reassembly process with arrows indicating rotation and contraction steps

6 Load the paper stack with the recommended printable side faceup.

LEXMARK CX310n - Loading the 250-sheet tray - 7

natural_image 3D illustration of a printer with green internal compartments and a red downward arrow indicating compression or disassembly (no text or symbols)

7 Place the paper guides securely against the edges of the paper.

8 Insert the tray.

LEXMARK CX310n - Loading the 250-sheet tray - 8

natural_image Close-up of a printer's internal structure with a red arrow pointing to it, no visible text or symbols.

9 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray.

Note: Mixing paper sizes or paper types in a tray may cause jams.

Loading the manual feeder

The standard 250-sheet tray has an integrated manual feeder that can be used to print on different types of paper one sheet at a time.

1 Load a sheet of paper into the manual feeder:

-Printable side facedown for one-sided printing

- Printable side faceup for two-sided (duplex) printing

Note: There are different ways for loading letterhead depending on the mode of printing.

LEXMARK CX310n - Loading the manual feeder - 1

text_image One-sided printing using a letterhead Two-sided printing using a letterhead ABC

- Load envelope with the flap side up and against the right side of the paper guide.

LEXMARK CX310n - Loading the manual feeder - 2

natural_image Close-up of a printer emitting a white envelope with red arrows indicating airflow (no text or symbols)

2 Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides.

Note: To achieve the best possible print quality, use only high-quality media designed for laser printers.

3 Adjust the paper guides to the width of the paper loaded.

Warning—Potential Damage: Do not force the paper into the feeder. Forcing the paper may cause jams.

LEXMARK CX310n - Loading the manual feeder - 3

natural_image Diagram showing a printer or printer with red arrows pointing to a paper sheet, no text or symbols present.

Loading the 650-sheet duo tray

The 650-sheet duo tray (Tray 2) consists of a 550-sheet tray and an integrated 100-sheet multipurpose feeder. The tray is loaded in the same way as the 250-sheet tray and supports the same paper types and sizes. The only differences are the look of the guide tabs and the location of the paper size indicators.

LEXMARK CX310n - Loading the 650-sheet duo tray - 1

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

LEXMARK CX310n - Loading the 650-sheet duo tray - 2

natural_image 3D cutaway view of a white electronic device showing internal components with green and black sections (no text or symbols)
1 Length guide tab
2 Paper size indicator
3 Width guide tab

Loading the multipurpose feeder

1 Push the multipurpose feeder latch to the left.

LEXMARK CX310n - Loading the multipurpose feeder - 1

natural_image Close-up of a printer's edge being cut with a red arrow pointing to the tip (no text or symbols visible)

2 Open the multipurpose feeder.

LEXMARK CX310n - Loading the multipurpose feeder - 2

natural_image Close-up of a printer's internal structure with a red arrow indicating a component (no text or symbols visible)

3 Pull the multipurpose feeder extender.

Note: Guide the extender gently so that the multipurpose feeder is fully extended and open.

LEXMARK CX310n - Loading the multipurpose feeder - 3

natural_image Close-up of a white printer with paper feed being inserted, showing paper layout and a red arrow indicating compression (no text or symbols visible)

4 Prepare the paper for loading.

- Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.

LEXMARK CX310n - Loading the multipurpose feeder - 4

natural_image Three-step illustration showing hand positioning of a device with red directional arrows indicating motion (no text or symbols)

- Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface.

Note: Avoid touching the printable side of transparencies. Be careful not to scratch them.

LEXMARK CX310n - Loading the multipurpose feeder - 5

natural_image Three-step illustration showing hands holding a document with a clip, and holding a paper with directional arrows (no text or symbols)

- Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level surface.

Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer.

LEXMARK CX310n - Loading the multipurpose feeder - 6

natural_image Three-step illustration showing hand positioning and lifting a piece, with no text or symbols present.

5 Locate the maximum paper fill indicator and tab.

Note: Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides.

LEXMARK CX310n - Loading the multipurpose feeder - 7

text_image Diagram of a printer with numbered parts labeled 1 to 5, showing internal structure and paper feed path.
1 Width guide tab
2 Maximum paper fill indicator
3 Width guide
4 Feeder extender
5 Paper size indicator

6 Load the paper, and then adjust the width guide to lightly touch the edge of the paper stack.

- Load paper, card stock, and transparencies with the recommended printable side facedown and the top edge entering the printer first.

LEXMARK CX310n - Loading the multipurpose feeder - 8

natural_image Close-up of a printer's paper being inserted, showing paper being placed with a red arrow (no text or symbols visible)

- Load envelopes with the flap side up and against the right side of the paper guide.

LEXMARK CX310n - Loading the multipurpose feeder - 9

natural_image Close-up of a printer's internal structure with arrows indicating process flow, showing paper feeding into a envelope (no text or symbols visible)

Notes:

- Do not load or close the multipurpose feeder while a job is printing.

- Load only one size and type of paper at a time.

- Paper should lie flat in the multipurpose feeder. Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled.

7 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray.

Linking and unlinking trays

When the paper size and paper type for any trays are the same, the printer will link those trays. When one linked tray becomes empty, paper will feed from the next linked tray. We recommend giving all unique paper, such as letterhead and different colored plain papers, a different custom type name so that the trays they are in will not automatically link.

Linking and unlinking trays

Note: This feature applies only in network printers.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
- If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu.

3 Change the tray settings to specify the paper size and type for the tray.

• To link trays, make sure the paper size and type for the tray match with that of the other tray.
• To unlink trays, make sure the paper size or type for the tray does not match with that of the other tray.

4 Click Submit.

Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer. The temperature of the fuser varies according to the specified paper type. Printing issues may occur if settings are not properly configured.

Creating a custom name for a paper type

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu > Custom Names.
3 Select a custom name, and then type a new custom paper type name.
4 Click Submit.
5 Click Custom Types, and then verify if the new custom paper type name has replaced the custom name.

Using the printer control panel

1 From the printer control panel, navigate to:

LEXMARK CX310n - Using the printer control panel - 1

Settings > OK > Paper Menu > OK > Custom Names

2 Select a custom name, and then type a new custom paper type name.

3 Press

LEXMARK CX310n - Using the printer control panel - 2

4 Press Custom Types, and then verify if the new custom paper type name has replaced the custom name.

Assigning a custom paper type name

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu > Custom Names.
3 Type a name for the paper type, and then click Submit.
4 Select a custom type, and then verify that the correct paper type is associated with the custom name.

Note: Plain Paper is the factory default paper type for all user-defined custom names.

Using the printer control panel

1 From the printer control panel, navigate to:

LEXMARK CX310n - Using the printer control panel - 1

Settings > OK > Paper Menu > OK > Custom Names

2 Type a name for the paper type, and then press . OK

Assigning a custom paper type

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu > Custom Types.

3 Select a custom paper type name, and then select a paper type.

Note: Paper is the factory default paper type for all user-defined custom names.

4 Click Submit.

Using the printer control panel

1 From the printer control panel, navigate to:

LEXMARK CX310n - Using the printer control panel - 1

Settings > OK > Paper Menu > OK > Custom Types

2 Select a custom paper type name, and then select a paper type.

Note: Paper is the factory default paper type for all user-defined custom names.

3 Press

LEXMARK CX310n - Using the printer control panel - 2

Paper and specialty media guide

Using specialty media

Tips on using letterhead

  • Use letterhead designed specifically for laser printers.
  • Print a test page on the letterhead being considered for use before buying large quantities.
  • Before loading letterhead, flex, fan, and straighten the stacks to prevent sheets from sticking together.
    •Page orientation is important when printing on letterhead.
SourcePrintingPrintable sidePaper orientation
TraysLEXMARK CX310n - Tips on using letterhead - 1One-sided Faceup Load the sheetwith the top edge entering the printer first.
TraysLEXMARK CX310n - Tips on using letterhead - 2Two-sided Facedown Load the sheetwith the bottom edge entering the printer first.
Manual feederLEXMARK CX310n - Tips on using letterhead - 3One-sided Facedown Load the sheetwith the top edge entering the printer first.
Note: Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is acceptable for laser printers.
Manual feederLEXMARK CX310n - Tips on using letterhead - 4Two-sided Faceup Load the sheetwith the bottom edge entering the printer first.
Multipurpose feederLEXMARK CX310n - Tips on using letterhead - 5One-sided Facedown Load the sheetwith the top edge entering the printer first.
Multipurpose feederLEXMARK CX310n - Tips on using letterhead - 6Two-sided Faceup Load the sheetwith the bottom edge entering the printer first.
Note: Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is acceptable for laser printers.

Tips on using transparencies

Print a test page on the transparencies being considered for use before buying large quantities.

  • From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the transparencies loaded in the tray.
  • Print a test page on the transparencies being considered for use before buying large quantities.
  • Feed transparencies from the 250-sheet tray, manual feeder, or multipurpose feeder.
  • Use transparencies designed specifically for laser printers.
  • Avoid getting fingerprints on the transparencies to prevent print quality problems.
  • Before loading transparencies, flex, fan, and straighten the stacks to prevent sheets from sticking together.

Tips on using envelopes

  • From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the envelopes loaded in the tray.
  • Print samples on the envelopes being considered for use before buying large quantities.

- Use envelopes designed specifically for laser printers.

- For best performance, use envelopes made from 90-g / m^2 (24-lb) paper or 25% cotton.

- Use only new envelopes from undamaged packages.

- To optimize performance and minimize jams, do not use envelopes that:

—Have excessive curl or twist.
—Are stuck together or damaged in any way.
—Have windows, holes, perforations, cutouts, or embossing.
—Have metal clasps, string ties, or folding bars.
—Have an interlocking design.
—Have postage stamps attached.
—Have any exposed adhesive when the flap is in the sealed or closed position.
—Have bent corners.
—Have rough, cockle, or laid finishes.

- Adjust the width guides to fit the width of the envelopes.

- Before loading the envelopes on the tray, flex and fan the envelopes to loosen them. Straighten the edges on a level surface.

Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or seal envelopes.

Tips on using labels

  • From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the labels loaded in the tray.
  • Print samples on labels being considered for use before buying large quantities.
  • For more information on label printing, characteristics, and design, see the Card Stock & Label Guide at http://support.lexmark.com.

- Use labels designed specifically for laser printers.

- Do not use labels with slick backing material.

- Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and toner cartridge warranties.

- Do not use labels with exposed adhesive.

- Before loading labels on the tray, flex and fan labels to loosen them. Straighten the edges on a level surface.

Tips on using card stock

Card stock is heavy, single-ply specialty media. Many of its variable characteristics, such as moisture content, thickness, and texture, can significantly affect print quality.

  • From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the card stock loaded in the tray.
  • Print samples on the card stock being considered for use before buying large quantities.
  • Specify the paper texture and weight from the tray settings to match the paper loaded in the tray.
  • Preprinting, perforation, and creasing may significantly affect the print quality and cause jams or other paper feed problems.
  • Before loading the card stock on the tray, flex and fan the card stock to loosen them. Straighten the edges on a level surface.

Paper guidelines

Select the correct paper or specialty media to reduce printing problems. For the best print quality, try a sample of the paper or specialty media before buying large quantities.

Paper characteristics

The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock.

Weight

The printer trays can automatically feed paper weights up to 176-g/m^2 (47-lb) bond grain long paper. The multipurpose feeder can automatically feed paper weights up to 176-g/m^2 (47-lb) bond grain long paper. Paper lighter than 60 g/m^2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75-g/m^2 (20-lb) bond grain long paper. For paper smaller than 182 × 257 mm (7.2 x 10.1 inches), we recommend 90 g/m^2 (24 lb) or heavier paper.

Note: Duplex printing is supported from 60–105-g/m ^2 (16–28-lb) bond grain long paper.

Curl

Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems.

Smoothness

Paper smoothness directly affects print quality. If paper is too rough, then toner cannot fuse to it properly. If paper is too smooth, then it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield points; smoothness between 150 and 250 Sheffield points produces the best print quality.

Moisture content

The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly. Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that can degrade its performance.

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend the time to several days if the storage or transportation environment is very different from the printer environment. Thick paper may also require a longer conditioning period.

Grain direction

Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper.

For 60–90-g/m ^2 (16–24-lb) bond paper, grain long paper is recommended.

Fiber content

Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.

Unacceptable paper

The following paper types are not recommended for use with the printer:

  • Chemically-treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper
    • Preprinted papers with chemicals that may contaminate the printer
  • Preprinted papers that can be affected by the temperature in the printer fuser
  • Preprinted papers that require a registration (the precise print location on the page) greater than ±2.4 mm (±0.9 inch), such as optical character recognition (OCR) forms

In some cases, registration can be adjusted with a software application to successfully print on these forms:

•Coated papers (erasable bond), synthetic papers, thermal papers
- Rough-edged, rough or heavily textured surface papers, or curled papers
•Recycled papers that fail EN12281:2002 (European)
•Paper weighing less than 60 g/m ^2 (16 lb)
• Multiple-part forms or documents

Selecting paper

Using the appropriate paper prevents jams and helps ensure trouble-free printing.

To help avoid paper jams and poor print quality:

•Always use new, undamaged paper.
- Before loading paper, know the recommended printable side of the paper. This information is usually indicated on the paper package.
- Do not use paper that has been cut or trimmed by hand.

  • Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
  • Do not use coated papers unless they are specifically designed for electrophotographic printing.

Selecting preprinted forms and letterhead

Use these guidelines when selecting preprinted forms and letterhead:

  • Use grain long for 60–90-g/m ^2 (16–24-lb) paper.
  • Use only forms and letterhead printed using an offset lithographic or engraved printing process.
  • Avoid paper with rough or heavily textured surfaces.

Use inks that are not affected by the resin in toner. Inks that are oxidation-set or oil-based generally meet these requirements; latex inks might not.

When in doubt, contact your paper supplier.

Using recycled paper and other office papers

As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study demonstrating that recycled paper produced by major mills in the US fed as well as non-recycled paper. However, no blanket statement can be made that all recycled paper will feed well.

Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper.

•Low moisture content (4–5%)
- Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European)

Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much rougher papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very well in laser printers, despite surface texture. Before using these types of paper, consult your paper supplier.

  • Suitable sheet-to-sheet coefficient of friction (0.4–0.6)
  • Sufficient bending resistance in the direction of feed

Recycled paper, paper of lower weight (<60 g/m ^2 [16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and paper that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is required for reliable paper feeding. Before using these types of paper for laser (electrophotographic) printing, consult your paper supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing conditions).

Storing paper

Use these paper storage guidelines to help avoid jams and uneven print quality:

  • For best results, store paper where the temperature is 21^ C ( 70^ F) and the relative humidity is 40 percent. Most label manufacturers recommend printing in a temperature range of 18–24^ C ( 65–75^ F) with relative humidity between 40 and 60 percent.
  • Store paper in cartons, on a pallet or shelf, rather than on the floor.

- Store individual packages on a flat surface.

- Do not store anything on top of individual paper packages.

- Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and wrapper help keep the paper clean, dry, and flat.

Supported paper sizes, types, and weights

This chapter provides information on standard and optional paper sources and the types of paper they support.

Note: For an unlisted paper size, select the closest larger listed size.

Supported paper sizes

Note: Your printer model may have a 650-sheet duo tray, which consists of a 550-sheet tray and an integrated 100-sheet multipurpose feeder. The integrated multipurpose feeder supports different paper sizes, types, and weights.

Paper size and dimensionStandard 250-sheet trayManual feeder650-sheet duo trayADFScanner glassDuplex mode
550-sheet trayMultipurpose feeder
A4210 x 297 mm(8.3 x 11.7 in.) ^111
A5148 x 210 mm(5.83 x 8.3 in.) ^121 X
A6105 x 148 mm(4.1 x 5.8 in.)XX ^1 XX
JIS B5182 x 257 mm(7.2 x 10.1 in.) ^111 X
Letter216 x 279 mm(8.5 x 11 in.) ^111
Legal216 x 356 mm(8.5 x 14 in.) ^111 X
^1 The paper source supports paper size without size sensing. ^2 Universal is supported in the standard 250-sheet tray only if the paper size is from 148 x 215.9 mm (5.83 x 8.5 in.) to 215.9 x 355.6 mm (8.5 x 14 in.). ^3 Universal is supported in the multipurpose feeder and manual feeder only if the paper size is from 76.2 x 127 mm (3 x 5 in.) to 215.9 x 359.9 mm (8.5 x 14.17 in.). ^4 Universal is supported in duplex mode only if the width is from 210 mm (8.27 in.) to 215.9 mm (8.5 in.), and the length is from 279.4 mm (11 in.) to 355.6 mm (14 in.).
Paper size and dimensionStandard 250-sheet trayManual feeder650-sheet duo tray ADF ScannerglassDuplex mode
550-sheet tray Multipurpose feeder
Executive184 x 267 mm(7.3 x 10.5 in.) ^111 X
Oficio (Mexico)216 x 340 mm(8.5 x 13.4 in.) ^111 X
Folio216 x 330 mm(8.5 x 13 in.) ^111 X
Statement140 x 216 mm(5.5 x 8.5 in.)XX ^1 X
Universal76 x 127 mm (3 x 5 in.) to 216 x 356 mm(8.5 x 14 in.)X ^1,3 X ^1,3 X
Universal148 x 210 mm(5.8 x 8.3 in) to216 x 356 mm (8.5 x 14in). ^1,21,2 XX ^4
7 3/4 Envelope(Monarch)98 x 191 mm(3.9 x 7.5 in.)XX ^1 XXX
9 Envelope98 x 225 mm(3.9 x 8.9 in.)XX ^1 XXX
10 Envelope105 x 241 mm(4.1 x 9.5 in.)XX ^1 XXX
DL Envelope110 x 220 mm(4.3 x 8.7 in.)XX ^1 XXX
^1 The paper source supports paper size without size sensing. ^2 Universal is supported in the standard 250-sheet tray only if the paper size is from 148 x 215.9 mm (5.83 x 8.5 in.) to215.9 x 355.6 mm (8.5 x 14 in.). ^3 Universal is supported in the multipurpose feeder and manual feeder only if the paper size is from 76.2 x 127 mm (3 x 5 in.)to 215.9 x 359.9 mm (8.5 x 14.17 in.). ^4 Universal is supported in duplex mode only if the width is from 210 mm (8.27 in.) to 215.9 mm (8.5 in.), and the length isfrom 279.4 mm (11 in.) to 355.6 mm (14 in.).
C5 Envelope162 x 229 mm(6.4 x 9 in.)XX ^1 XXX
B5 Envelope176 x 250 mm(6.9 x 9.8 in.)XX ^1 XXX
Other Envelope98 x 162 mm(3.9 x 6.3 in.) up to176 x 250 mm(6.9 x 9.8 in.)XX ^1 XXX
^1 The paper source supports paper size without size sensing. ^2 Universal is supported in the standard 250-sheet tray only if the paper size is from 148 x 215.9 mm (5.83 x 8.5 in.) to 215.9 x 355.6 mm (8.5 x 14 in.). ^3 Universal is supported in the multipurpose feeder and manual feeder only if the paper size is from 76.2 x 127 mm (3 x 5 in.) to 215.9 x 359.9 mm (8.5 x 14.17 in.). ^4 Universal is supported in duplex mode only if the width is from 210 mm (8.27 in.) to 215.9 mm (8.5 in.), and the length is from 279.4 mm (11 in.) to 355.6 mm (14 in.).

Supported paper types and weights

Notes:

  • Your printer model may have a 650-sheet duo tray, which consists of a 550-sheet tray and an integrated 100-sheet multipurpose feeder. The integrated multipurpose feeder supports different paper sizes, types, and weights.
  • Labels, transparencies, envelopes, and card stock always print at reduced speed.
Paper type 250-sheet trayManual feeder650-sheet duo tray ADF ScannerglassDuplex mode
550-sheet trayMultipurpose feeder
Paper•Plain•Recycled•Glossy•Bond•Letterhead•Preprinted•Colored•Light•Heavy•Rough/Cotton•Custom Type [x]
Card stock X
TransparenciesXX
Labels•PaperX
Envelope XXX

Printing

Printing a document

Printing a document

1 From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded.
2 Send the print job:

For Windows users

a With a document open, click File > Print.
b Click Properties, Preferences, Options, or Setup.
c Adjust the settings, if necessary.
d Click OK > Print.

For Macintosh users

a Customize the settings in the Page Setup dialog:
1 With a document open, choose File > Page Setup.
2 Choose a paper size or create a custom size to match the paper loaded.
3 Click OK.
b Customize the settings in the Print dialog:
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the Print dialog and pop-up menus, adjust the settings if necessary.
Note: To print on a specific paper type, adjust the paper type setting to match the paper loaded, or select the appropriate tray or feeder.
3 Click Print.

Printing in black and white

From the printer control panel, navigate to:

LEXMARK CX310n - Printing in black and white - 1

text_image > Settings >OK > Print Settings >OK > Quality Menu >OK > Print Mode >OK > Black Only >OK

Adjusting toner darkness

Using the Embedded Web Server

1 Open a Web browser, and then type the IP address of the printer in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Print Settings > Quality Menu > Toner Darkness.

3 Adjust the toner darkness, and then click Submit.

Using the printer control panel

1 From the printer control panel, navigate to:

LEXMARK CX310n - Using the printer control panel - 1

text_image > Settings > OK > Print Settings > OK > Quality Menu > OK > Toner Darkness

2 Adjust the toner darkness, and then press OK

Using Max Speed and Max Yield

Max Speed and Max Yield let you choose between a faster print speed and a higher toner yield. Max Yield is the factory default setting.

  • Max Speed—This lets you print in either black or color depending on the setting in the printer driver. The printer prints in color unless Black Only is selected in the printer driver.
  • Max Yield—This lets you switch from black to color based on the color content found on each page.

Note: Frequent color mode switching can result to slower printing if the content of the pages is mixed.

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Print Settings > Setup Menu.

3 From the Printer Usage list, select Max Speed or Max Yield.

4 Click Submit.

Using the printer control panel

1 From the printer control panel, navigate to:

LEXMARK CX310n - Using the printer control panel - 1

text_image > Settings > OK > Settings > OK > Print Settings > OK > Setup Menu > OK > Printer Usage > OK

2 Select Max Speed or Max Yield, and then press OK.

Printing confidential and other held jobs

Storing print jobs in the printer

1 From the printer control panel, navigate to:

LEXMARK CX310n - Storing print jobs in the printer - 1

Settings >

LEXMARK CX310n - Storing print jobs in the printer - 2

Security >

LEXMARK CX310n - Storing print jobs in the printer - 3

Confidential Print > select the print job type

Print job type Description
Max Invalid PIN Limits the number of times an invalid PIN can be entered.Note:When the limit is reached, the print jobs for that user name and PIN are deleted.
Confidential Job Expiration Lets you hold print jobs in the computer until you enter the PIN from the printer control panel.Note:The PIN is set from the computer. It must be four digits, using the numbers 0–9.
Repeat Job ExpirationLets you print and store print jobs in the printer memory for reprinting.
Verify Job Expiration Lets you print one copy of a print job while the printer holds the remaining copies. It allows you to examine if the first copy is satisfactory. The print job is automatically deleted from the printer memory once all copies are printed.
Reserve Job ExpirationLets you store print jobs for printing at a later time. The print jobs are held until deleted from the Held Jobs menu.
Notes:Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs.You can set the printer to store print jobs in the printer memory until you start the print job from the printer control panel.All print jobs that can be initiated by the user at the printer are called held jobs.

2 Press

LEXMARK CX310n - Storing print jobs in the printer - 4

Printing confidential and other held jobs

Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you delete them.

For Windows users

1 With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Print and Hold.
5 Click OK or Print.

4 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential print job, also enter a four-digit PIN.

6 From the printer home screen, release the print job.

- For confidential print jobs, navigate to:

Held jobs > select your user name > Confidential Jobs > enter the PIN > Print

•For other print jobs, navigate to:

Held jobs > select your user name > select the print job > specify the number of copies > Print

For Macintosh users

1 With a document open, choose File > Print.

If necessary, click the disclosure triangle to see more options.

2 From the print options or Copies & Pages pop-up menu, choose Job Routing.

3 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential print job, also enter a four-digit PIN.

4 Click OK or Print.

5 From the printer home screen, release the print job.

- For confidential print jobs, navigate to:

Held jobs > select your user name > Confidential Jobs > enter the PIN > Print

•For other print jobs, navigate to:

Held jobs > select your user name > select the print job > specify the number of copies > Print

Modifying confidential print settings

Note: This feature is available only in network printers or printers connected to print servers.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Configuration > Other Settings tab > Security > Confidential Print Setup.

3 Modify the settings:

  • Set a maximum number of PIN entry attempts. When a user exceeds a specific number of PIN entry attempts, all of the jobs for that user are deleted.
  • Set an expiration time for confidential print jobs. When a user has not printed the jobs within the specified time, all of the jobs for that user are deleted.

4 Save the modified settings.

Printing information pages

Printing a font sample list

1 From the printer control panel, navigate to:

LEXMARK CX310n - Printing a font sample list - 1

Settings > OK > Reports > OK > Print Fonts

2 Press the up or down arrow button to select the font setting.

3 Press

LEXMARK CX310n - Printing a font sample list - 2

Note: The PPDS fonts appear only when the PPDS data stream is activated.

Canceling a print job

Canceling a print job from the printer control panel

From the printer control panel, press ✗. When a list of print jobs appears, select the job to cancel, and then press OK.

Canceling a print job from the computer

For Windows users

1 Open the printers folder.

In Windows 8

From the Search charm, type run, and then navigate to:

Apps list > Run > type control printers > OK

In Windows 7 or earlier

a Click or click Start, and then click Run.
b In the Start Search or Run dialog, type control printers.
c Press Enter, or click OK.

2 Double-click the printer icon.
3 Select the print job you want to cancel.
4 Click Delete.

For Macintosh users

1 From the Apple menu, navigate to either of the following:

  • System Preferences > Print & Scan > select your printer > Open Print Queue
  • System Preferences > Print & Fax > select your printer > Open Print Queue

2 From the printer window, select the print job you want to cancel, and then delete it.

Copying

Automatic document feeder (ADF) Scanner glass

LEXMARK CX310n - Automatic document feeder (ADF) Scanner glass - 1

natural_image Exterior view of a printer with paper labeled ABC, showing no visible text or symbols on the device itself.

Use the ADF for multiple-page documents.

Note: The ADF scans only one-side of the page.

LEXMARK CX310n - Automatic document feeder (ADF) Scanner glass - 2

natural_image 3D rendering of an open printer with a paperclip inserted (no visible text or symbols)

Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

Making copies

Making a quick copy

1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.

Notes:

  • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass.
    •The ADF indicator light comes on when the paper is loaded properly.

2 If you are loading a document into the ADF tray, then adjust the paper guides.

Note: To avoid a cropped image, make sure the size of the original document and the size of the copy paper are the same.

3 From the printer control panel, press

LEXMARK CX310n - Notes: - 1

Copying using the ADF

1 Load an original document faceup, short edge first into the ADF tray.

Notes:

- Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass.

•The ADF indicator light comes on when the paper is loaded properly.

2 Adjust the paper guides.

3 From the printer control panel, use the keypad to enter the number of copies, and then press

Copying using the scanner glass

1 Place an original document facedown on the scanner glass in the upper left corner.
2 From the printer control panel, use the keypad to enter the number of copies, and then press

Note: If you want to scan another document, then place the next document on the scanner glass, press the left or right arrow button to scroll to Scan the Next Page, and then press OK.

3 Press the left or right arrow button to scroll to Finish the Job, and then press OK.

Copying photos

1 Place a photo facedown on the scanner glass in the upper left corner.
2 From the printer control panel, navigate to:

Copy > OK > Content Type > Photo

3 From the Content Source menu, choose a setting that best describes the original photo your are copying, and then press 🔒.

Note: If you want to copy another photo, then place it on the scanner glass, press the left or right arrow button to scroll to Scan the Next Page, and then press OK.

4 Press the left or right arrow button to scroll to Finish the Job, and then press OK.

Copying on specialty media

Copying on transparencies

1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.

Notes:

  • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass.
  • The ADF indicator light comes on when the paper is loaded properly.

2 If you are loading a document into the ADF tray, then adjust the paper guides.

3 From the printer control panel, navigate to:

Copy > OK > Copy from > select the size of the original document

4 Navigate to:

Copy to > OK > select the tray containing the transparencies > OK > select the number of copies or enter a number on the keypad >

5 If there are no trays that contain transparencies, then do the following:

a Navigate to:

Copy to > OK > Manual Feeder > OK > select the size of the transparencies > OK > Transparency > OK

b Load transparencies into the multipurpose feeder, and then press ◆.

Note: If you want to copy another document, then place it on the scanner glass, press the left or right arrow button to scroll to Scan the Next Page, and then press OK.

6 Press the left or right arrow button to scroll to Finish the Job, and then press OK.

Copying on letterhead

1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.

Notes:

  • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass.
  • The ADF indicator light comes on when the paper is loaded properly.

2 If you are loading a document into the ADF tray, then adjust the paper guides.

3 From the printer control panel, navigate to:

Copy > OK > Copy from > select the size of the original document

4 Navigate to:

Copy to > OK > select the tray containing the letterhead > OK > select the number of copies or enter a number on the keypad >

5 If there are no trays that contain letterhead, then do the following:

a Navigate to:

Copy to > OK > Manual Feeder > OK > select the size of the letterhead > Letterhead

b Place the letterhead faceup, top edge first into the multipurpose feeder, and then press

Note: If you want to copy another document, then place it on the scanner glass, press the left or right arrow button to scroll to Scan the Next Page, and then press OK.

6 Press the left or right arrow button to scroll to Finish the Job, and then press OK.

Customizing copy settings

Copying to a different size

1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.

Notes:

  • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass.
  • The ADF indicator light comes on when the paper is loaded properly.

2 If you are loading a document into the ADF tray, then adjust the paper guides.

3 From the printer control panel, navigate to:

Copy > OK > Copy from > select the size of the original document

4 Navigate to:

Copy to > OK > select a new size for the copy > select the number of copies or enter a number on the keypad >

Note: If you want to copy another document, then place it on the scanner glass, press the left or right arrow button to scroll to Scan the Next Page, and then press OK.

5 Press the left or right arrow button to scroll to Finish the Job, and then press OK.

Making copies using paper from a selected tray

1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.

Notes:

  • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass.
  • The ADF indicator light comes on when the paper is loaded properly.

2 If you are loading a document into the ADF tray, then adjust the paper guides.

3 From the printer control panel, navigate to:

Copy > OK > Copy from > select the size of the original document

4 Navigate to:

Copy to > OK > select the tray containing the paper size and type you want to use > OK > select the number of copies or enter a number on the keypad >

5 If there are no trays that contain the paper size and type you want to use, then do the following:

a Navigate to:

Copy to > OK > Manual Feeder > OK > select the paper size > OK > select the paper type > OK

b Load the size and type of paper into the multipurpose feeder, and then press

Note: If you want to copy another document, then place it on the scanner glass, press the left or right arrow button to scroll to Scan the Next Page, and then press OK.

6 Press the left or right arrow button to scroll to Finish the Job, and then press OK.

Reducing or enlarging copies

Copies can be scaled from 25% to 400% of the original document size.

1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.

Notes:

  • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass.
  • The ADF indicator light comes on when the paper is loaded properly.

2 If you are loading a document into the ADF tray, then adjust the paper guides.

3 From the printer control panel, navigate to:

Copy > OK > Scale > adjust the scale setting > select the number of copies or enter a number on the keypad >

Note: If you want to copy another document, then place it on the scanner glass, press the left or right arrow button to scroll to Scan the Next Page, and then press OK.

4 Press the left or right arrow button to scroll to Finish the Job, and then press OK.

Making a copy lighter or darker

1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass in the upper left corner.

Notes:

  • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass.
  • The ADF indicator light comes on when the paper is loaded properly.

2 If you are loading a document into the ADF tray, then adjust the paper guides.

3 From the printer control panel, navigate to:

LEXMARK CX310n - Notes: - 1

text_image > Copy > OK > Darkness > adjust the darkness setting > select the number of copies or enter a number on the keypad >

Note: If you want to copy another document, then place it on the scanner glass, press the left or right arrow button to scroll to Scan the Next Page, and then press OK.

4 Press the left or right arrow button to scroll to Finish the Job, and then press OK.

Adjusting copy quality

1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.

Notes:

  • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass.
  • The ADF indicator light comes on when the paper is loaded properly.

2 If you are loading a document into the ADF tray, then adjust the paper guides.

3 From the printer control panel, navigate to:

LEXMARK CX310n - Notes: - 1

text_image > Copy > OK > Content Type > select the content type of the original document

4 Press the left or right arrow button to scroll to one of the following:

  • Text—The content of the original document is mostly text or line art.
  • Text/Photo—The original document is a mixture of text and graphics or photos.
  • Photo—The original document is mostly a photo or an image.
  • Graphics—The original document is mostly business-type graphics, such as pie charts, bar charts, and animations.

5 Press the up or down arrow button until Content Source appears, and then press the left or right arrow button to scroll to one of the following:

• Color Laser—The original document was printed using a color laser printer.
- Inkjet—The original document was printed using an inkjet printer.
- Magazine—The original document is from a magazine.
- Press—The original document is from an offset press.
- Black/White Laser—The original document was printed using a mono laser printer.
- Photo/Film—The original document is a photo from a film.
- Newspaper—The original document is from a newspaper.
- Other—The original document was printed using an alternate or unknown printer.

6 Select the number of copies or enter a number on the keypad, and then press

LEXMARK CX310n - Notes: - 2

Note: If you want to copy another document, then place it on the scanner glass, press the left or right arrow button to scroll to Scan the Next Page, and then press OK.

7 Press the left or right arrow button to scroll to Finish the Job, and then press

LEXMARK CX310n - Notes: - 3

Collating copies

If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated).

Collated Not collated
LEXMARK CX310n - Collating copies - 1LEXMARK CX310n - Collating copies - 2

To select a Collate setting:

1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.

Notes:

  • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass.
    •The ADF indicator light comes on when the paper is loaded properly.

2 If you are loading a document into the ADF tray, then adjust the paper guides.

3 From the printer control panel, navigate to:

Copy > OK > Collate > select the collate setting you want > select the number of copies or enter a number on the keypad >

Note: If you want to copy another document, then place it on the scanner glass, press the left or right arrow button to scroll to Scan the Next Page, and then press OK.

4 Press the left or right arrow button to scroll to Finish the Job, and then press OK.

Placing separator sheets between copies

1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.

Notes:

  • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass.
  • The ADF indicator light comes on when the paper is loaded properly.

2 If you are loading a document into the ADF tray, then adjust the paper guides.

3 From the printer control panel, navigate to:

LEXMARK CX310n - Notes: - 1

Copy > > Separator Sheets

4 Select Between Copies, Between Jobs, Between Pages, or Off.

5 Select the number of copies or enter a number on the keypad, and then press

Note: If you want to copy another document, then place it on the scanner glass, press the left or right arrow button to scroll to Scan the Next Page, and then press OK.

6 Press the left or right arrow button to scroll to Finish the Job, and then press OK.

Copying multiple pages onto a single sheet

To save paper, you can copy either two or four consecutive pages of a multiple-page document onto a single sheet of paper.

Notes:

  • Make sure the paper size is set to letter, legal, A4, or JIS B5.
    •The copy size must be set to 100%.

1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.

Notes:

  • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass.
  • The ADF indicator light comes on when the paper is loaded properly.

2 If you are loading a document into the ADF tray, then adjust the paper guides.

3 From the printer control panel, navigate to:

LEXMARK CX310n - Notes: - 1

Copy > OK > Paper Saver > select the setting that you want

4 Select Off, 2-up Portrait, 2-up Landscape, 4-up Portrait, or 4-up Landscape.
5 Select the number of copies or enter a number on the keypad, and then press

Note: If you want to copy another document, then place it on the scanner glass, press the left or right arrow button to scroll to Scan the Next Page, and then press OK.

6 Press the left or right arrow button to scroll to Finish the Job, and then press OK.

Placing information on copies

Placing an overlay message on each page

1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.

Notes:

  • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass.
  • The ADF indicator light comes on when the paper is loaded properly.

2 If you are loading a document into the ADF tray, then adjust the paper guides.

3 From the printer control panel, navigate to:

Copy > OK > Overlay > select an overlay message you want

4 Select Off, Confidential, Copy, Draft, Urgent, or Custom.

5 Select the number of copies or enter a number on the keypad, and then press

Note: If you want to copy another document, then place it on the scanner glass, press the left or right arrow button to scroll to Scan the Next Page, and then press OK.

6 Press the left or right arrow button to scroll to Finish the Job, and then press OK.

Canceling a copy job

Canceling a copy job from the printer control panel

From the printer control panel, press

LEXMARK CX310n - Canceling a copy job from the printer control panel - 1

Understanding the copying options

Copies

This option lets you set the number of copies to be printed.

Copy from

This option opens a screen where you can select the paper size of the original document.

  • To scroll to the paper size that matches the original document, press the left or right arrow button, and then press
    OK
  • To copy an original document that contains mixed paper sizes with the same width, press the left or right arrow button to scroll to Mixed Sizes, and then press OK.

Copy to

This option lets you select the paper size and type on which your copies will be printed.

  • To scroll to the paper size and type that matches the paper loaded in the tray or feeder, press the left or right arrow button, and then press OK.
  • If the settings for "Copy from" and "Copy to" are different, then the printer automatically adjusts the Scale setting to accommodate the difference.
  • If the paper type or size you want to use is not loaded in one of the trays, then press the left or right arrow button to scroll to Manual Feeder, press OK, and then manually load the paper in the manual feeder or multipurpose feeder.
  • To match each copy to the paper size of the original document, set "Copy to" to Auto Size Match. If a matching paper size is not in one of the trays, then Paper size not found appears and prompts to load a paper in a tray, manual feeder, or multipurpose feeder.

Scale

This option lets you scale the document from 25% to 400% of the original document size. You can also set automatic scaling.

  • When copying to a different paper size, such as from legal-size to letter-size paper, set the "Copy from" and "Copy to" paper sizes automatically to scale the scan image to fit the size of the paper onto which you are copying.
  • To decrease or increase the value by 1%, press the left or right arrow button on the printer control panel. To make a continuous decrease or increase in value, press and hold the button for two or more seconds.

Darkness

This option lets you adjust how light or dark the copies are in relation to the original document.

Collate

This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document.

Content Type

This option lets you set the original document type.

Select from the following content types:

  • Graphics—The original document is mostly business-type graphics, such as pie charts, bar charts, and animations.
  • Photo—The original document is mostly a photo or an image.
  • Text—The content of the original document is mostly text or line art.
  • Text/Photo—The original document is a mixture of text, graphics, and photos.

Content Source

This option lets you set the original document source.

Select from the following content sources:

• Color Laser—The original document was printed using a color laser printer.
- Black/White Laser—The original document was printed using a mono laser printer.
- Inkjet—The original document was printed using an inkjet printer.
- Photo/Film—The original document is a photo from a film.

•Magazine—The original document is from a magazine.

- Newspaper—The original document is from a newspaper.

  • Press—The original document was printed using a printing press.
  • Other—The original document was printed using an alternate or unknown printer.

Color

This option lets you set the output to either color or monochrome for the scanned image.

Overlay

This option lets you create a watermark (or message) that overlays the content of your copy. You can choose from Confidential, Copy, Draft, Urgent, and Custom. You can type a custom message in the "Enter the Custom Text Overlay and press OK" field. The message will appear, faintly, in large print across each page.

Separator Sheets

This option lets you place a blank sheet of paper between copies, prints, pages, print jobs or copy jobs. The separator sheets can be drawn from a tray that contains a type or color of paper that is different from the paper your copies are printed on.

Paper Saver

This option lets you print two or more pages of an original document on the same page. Paper Saver is also called N-up printing where N stands for the number of pages. For example, 2-up would print two pages of your document on a single page, and 4-up would print four pages of your document on a single page.

E-mailing

Automatic document feeder (ADF) Scanner glass

LEXMARK CX310n - Automatic document feeder (ADF) Scanner glass - 1

natural_image Exterior view of a printer with paper and paper slot, no visible text or symbols on the device itself

Use the ADF for multiple-page documents.

Note: The ADF scans only one-side of the page.

LEXMARK CX310n - Automatic document feeder (ADF) Scanner glass - 2

natural_image Open image of a printer with visible internal components and paper feed (no text or symbols)

Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

You can use the printer to e-mail scanned documents to one or more recipients. You can type the e-mail address or use a shortcut number to send an e-mail from the printer.

Setting up the printer to e-mail

Setting up the e-mail function

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > E-mail/FTP Settings > E-mail Settings.

3 Enter the appropriate information, and then click Submit.

Configuring e-mail settings

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

- View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

- If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > E-mail/FTP Settings > E-mail Settings.
3 Enter the appropriate information, and then click Submit.

Creating an e-mail shortcut

Creating an e-mail shortcut using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Manage Shortcuts > E-mail Shortcut Setup.
3 Type a name for the shortcut, and then enter the e-mail address.

Note: If you are entering multiple addresses, then separate each address with a comma (,).

4 Adjust the scan settings, if necessary.
5 Enter a shortcut number, and then click Add.

If you enter a number that is already in use, then you are prompted to select another number.

E-mailing a document

Sending an e-mail using a shortcut number

1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.

Notes:

  • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass.
  • The ADF indicator light comes on when the paper is loaded properly.

2 If you are loading a document into the ADF tray, then adjust the paper guides.

3 Press #, then enter the shortcut number using the keypad, and then press OK.

4 Press

LEXMARK CX310n - Notes: - 1

Sending an e-mail using the printer control panel

1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.

Notes:

  • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass.
  • The ADF indicator light comes on when the paper is properly loaded.

2 If you are loading a document into the ADF tray, then adjust the paper guides.
3 From the printer control panel, press the up or down arrow button to scroll to Shortcuts, and then press OK.
4 Press Email Shortcuts > OK > select the name of the recipient > OK or

Note: Shortcuts can be created only from the Embedded Web Server.

Canceling an e-mail

From the printer control panel, press

LEXMARK CX310n - Canceling an e-mail - 1

Scanning

Scanning to an FTP address

Automatic document feeder (ADF) Scanner glass

ABC
Use the ADF for multiple-page documents. Note: The ADF scans only one-side of the page.Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent to the server at a time.

When an FTP destination has been configured by your system support person, the name of the destination becomes available as a shortcut number, or it is listed as a profile under the Held Jobs icon. An FTP destination could also be another PostScript printer.

Creating shortcuts

Instead of entering the entire FTP site address on the printer control panel each time you want to send a document to an FTP server, you can create a permanent FTP destination and assign a shortcut number. There are two methods for creating shortcut numbers: using the Embedded Web Server and using the printer control panel.

Creating an FTP shortcut using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Navigate to:

Settings > Other Settings area > Manage Shortcuts > FTP Shortcut Setup

3 Enter the appropriate information.

Note: A password may be required. If you do not have an ID and password, then contact your system support person.

4 Enter a shortcut number.

If you enter a number that is already in use, then you are prompted to select another number.

5 Click Add.

Scanning to an FTP address

Scanning to an FTP address using a shortcut number

1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.

Notes:

  • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass.
  • The ADF indicator light comes on when the paper is loaded properly.

2 If you are loading a document into the ADF tray, then adjust the paper guides.

3 From the printer control panel, press #, and then enter the FTP shortcut number.

4 Press

LEXMARK CX310n - Notes: - 1

Scanning to an FTP address using the printer control panel

1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.

Notes:

  • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass.
  • The ADF indicator light comes on when the paper is properly loaded.

2 If you are loading a document into the ADF tray, then adjust the paper guides.

3 From the printer control panel, press the up or down arrow button to scroll to Shortcuts, and then press

LEXMARK CX310n - Notes: - 1

4 Press FTP Shortcuts > OK > select the name of the recipient > OK or

Note: Shortcuts can be created only from the Embedded Web Server.

Scanning to a computer

Automatic document feeder (ADF) Scanner glass

LEXMARK CX310n - Automatic document feeder (ADF) Scanner glass - 1

natural_image Exterior view of a printer with paper and paper roll, no visible text or symbols on the device itself

Use the ADF for multiple-page documents.

Note: The ADF scans only one-side of the page.

LEXMARK CX310n - Automatic document feeder (ADF) Scanner glass - 2

natural_image 3D rendering of an open printer with a red cable inserted into the cover (no visible text or symbols)

Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

The scanner lets you scan documents directly to a computer. The computer does not have to be directly connected to the printer for you to receive images when scanning. You can scan the document back to the computer over the network by creating a scan profile on the computer and then downloading the profile to the printer.

Scanning to a computer

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Scan Profile > Create Scan Profile.

3 Select your scan settings, and then click Next.
4 Select a location on your computer where you want to save the scanned output file.
5 Type a scan name.

The scan name is the name that appears in the Scan Profile list on the display.

6 Click Submit.

7 Review the instructions on the Scan Profile screen.

A shortcut number is automatically assigned when you click Submit. You can use this shortcut number when you are ready to scan your documents.

a Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.

Notes:

  • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass.
  • The ADF indicator light turns on when the paper is loaded properly.

b If you are loading a document into the ADF tray, then adjust the paper guides.

c From the printer control panel, press #, and then type the shortcut number using the keypad, or press the up or down arrow button to scroll to Held Jobs, and then press the up or down arrow button to scroll to Profiles. After entering the shortcut number, the scanner scans and sends the document to the directory or program you specified. If you selected Profiles on the printer control panel, then locate your shortcut on the list.

8 View the file from the computer.

The output file is saved in the location or launched in the program you specified.

Understanding the printer menus

Supplies Menu Paper Menu Reports Network/Ports

Cyan CartridgeDefault SourceMenu Settings PageActive NIC
Magenta CartridgePaper Size/TypeDevice StatisticsStandard Network or Network [x]
Yellow CartridgeSubstitute SizeNetwork Setup Page
Black CartridgePaper TextureNetwork [x] Setup PageStandard USB
Waste Toner BottlePaper WeightShortcut ListSMTP Setup
Maintenance KitPaper LoadingCopy Shortcuts
Custom TypesE-mail Shortcuts
Custom Scan SizesFTP Shortcuts
Universal SetupProfiles List
Print Fonts
Print Directory
Print Demo
Asset Report

Security Settings Help Option Card Menu

Confidential PrintGeneral SettingsPrint All Guides[index of each installed DLE]
Security Audit LogCopy SettingsCopy Guide
Set Date and TimeE-mail SettingsE-mail Guide
FTP SettingsFTP Guide
Print SettingsColor Quality
Print Defects Guide
Information Guide
Supplies Guide

Supplies menu

Use To
Cyan, Magenta, Yellow, or Black Toner CartridgeNearly LowLowVery LowReplaceMissingDefectiveMissing or UnresponsiveUnsupportedInvalid RegionOKNon-genuine Lexmark CartridgeShow the status of the cyan, magenta, yellow, or black toner cartridge.
Black or Color Imaging KitNearly LowLowVery LowReplaceMissingDefectiveMissing or UnresponsiveUnsupportedOKNon-genuine Lexmark Imaging KitShow the status of the black or color imaging kit.
Waste Toner BottleNear FullReplaceMissingOKShow the status of the waste toner bottle.
Maintenance KitNearly LowLowVery LowReplaceOKShow the status of the maintenance kit.

Paper menu

Default Source menu

Use To
Default SourceTray [x]MP FeederManual PaperManual EnvelopeSet a default paper source for all print jobs.Notes:The 650-sheet duo tray must be installed in order for MP Feeder to appear as a menu setting in the Paper menu.Tray 1 (standard tray) is the factory default setting.Only installed paper sources will appear as menu settings.If two trays contain paper of the same size and type, and the trays have the same settings, then the trays are automatically linked. When one tray is empty, the print job continues using the linked tray.

Paper Size/Type menu

Use To
Tray [x] SizeA4A5JIS-B5LetterLegalExecutiveOficio (Mexico)FolioUniversalSpecify the paper size loaded in each tray.Notes:Letter is the U.S. factory default setting. A4 is the international factory default setting.If two trays contain paper of the same size and type, and the trays have the same settings, then the trays are automatically linked. When one tray is empty, the print job continues using the linked tray.
Tray [x] TypePlain PaperCard StockTransparencyRecycledLabelsGlossyBondLetterheadPreprintedColored PaperLight PaperHeavy PaperRough/CottonCustom Type [x]Specify the type of paper loaded in each tray.Notes:Plain Paper is the factory default setting for Tray 1. Custom Type [x] is the factory default setting for all other trays.If available, a user-defined name appears instead of Custom Type [x].Use this menu to configure automatic tray linking.Transparency is supported only in the 250-sheet tray.
Note: Only installed trays and feeders are listed in this menu.
MP Feeder SizeA4A5A6JIS B5LetterLegalExecutiveOficio (Mexico)FolioStatementUniversal7 3/4 Envelope9 Envelope10 EnvelopeDL EnvelopeC5 EnvelopeB5 EnvelopeOther EnvelopeSpecify the paper size loaded in the multipurpose feeder.Notes:Letter is the U.S. factory default setting. A4 is the international factory default setting.The menu item applies only when the multipurpose feeder (MP Feeder) is installed.The multipurpose feeder does not automatically detect paper size. The paper size value must be set.
MP Feeder TypePlain PaperCard StockTransparencyRecycledGlossyLabelsBondEnvelopeLetterheadPreprintedColored PaperLight PaperHeavy PaperRough/CottonCustom Type [x]Specify the paper type loaded in the multipurpose feeder.Note: Custom Type [x] is the factory default setting.
Note: Only installed trays and feeders are listed in this menu.
Manual Paper SizeA4A5A6JIS B5LetterLegalExecutiveOficio (Mexico)FolioStatementUniversalSpecify the size of the paper being manually loaded.Note:Letter is the U.S. factory default setting. A4 is the international factory default setting.
Manual Paper TypePlain PaperCard StockTransparencyRecycledGlossyLabelsBondLetterheadPreprintedColored PaperLight PaperHeavy PaperRough/CottonCustom Type [x]Specify the paper type being manually loaded.Note:Plain Paper is the factory default setting.
Manual Envelope Size7 3/4 Envelope9 Envelope10 EnvelopeDL EnvelopeC5 EnvelopeB5 EnvelopeOther EnvelopeSpecify the envelope size being manually loaded.Note:10 Envelope is the U.S. factory default setting. DL Envelope is the international factory default setting.
Manual Envelope TypeEnvelopeCustom Type [x]Specify the envelope type being manually loaded.Note:Envelope is the factory default setting.
Note:Only installed trays and feeders are listed in this menu.

Substitute Size menu

Use To
Substitute SizeOffStatement/A5Letter/A4All ListedSubstitute a specified paper size if the requested paper size is not available.Notes:All Listed is the factory default setting. All available substitutions are allowed.Off indicates that no size substitutions are allowed.Setting a size substitution lets the print job continue without Change Paper appearing.

Paper Texture menu

Use To
Plain TextureSmoothNormalRoughSpecify the relative texture of the plain paper loaded.Note: Normal is the factory default setting.
Card Stock TextureSmoothNormalRoughSpecify the relative texture of the card stock loaded.Notes:•Normal is the factory default setting.•The options appear only if card stock is supported.
Transparency TextureSmoothNormalRoughSpecify the relative texture of the transparencies loaded.Note: Normal is the factory default setting.
Recycled TextureSmoothNormalRoughSpecify the relative texture of the recycled paper loaded.Note: Normal is the factory default setting.
Glossy TextureSmoothNormalRoughSpecify the relative texture of the glossy paper loaded.Note: Normal is the factory default setting.
Heavy Glossy TextureSmoothNormalRoughSpecify the relative texture of the heavy glossy paper loaded.Note: Normal is the factory default setting.
Labels TextureSmoothNormalRoughSpecify the relative texture of the labels loaded.Note: Normal is the factory default setting.
Bond TextureSmoothNormalRoughSpecify the relative texture of the bond paper loaded.Note: Rough is the factory default setting.
Envelope TextureSmoothNormalRoughSpecify the relative texture of the envelopes loaded.Note: Normal is the factory default setting.
Letterhead TextureSmoothNormalRoughSpecify the relative texture of the letterhead loaded.Note: Normal is the factory default setting.
Preprinted TextureSmoothNormalRoughSpecify the relative texture of the preprinted paper loaded.Note: Normal is the factory default setting.
Colored TextureSmoothNormalRoughSpecify the relative texture of the colored paper loaded.Note: Normal is the factory default setting.
Light TextureSmoothNormalRoughSpecify the relative texture of the light paper loaded.Note: Normal is the factory default setting.
Heavy TextureSmoothNormalRoughSpecify the relative texture of the heavy paper loaded.Note: Normal is the factory default setting.
Rough/Cotton TextureRoughSpecify the relative texture of the cotton paper loaded.
Custom [x] TextureSmoothNormalRoughSpecify the relative texture of the custom paper loaded.Notes:Normal is the factory default setting.The options appear only if custom type is supported.

Paper Weight menu

Use To
Plain WeightLightNormalHeavySpecify the relative weight of the plain paper loaded.Note: Normal is the factory default setting.
Card Stock WeightLightNormalHeavySpecify the relative weight of the card stock loaded.Note: Normal is the factory default setting.
Transparency WeightLightNormalHeavySpecify the relative weight of the transparencies loaded.Note: Normal is the factory default setting.
Recycled WeightLightNormalHeavySpecify the relative weight of the recycled paper loaded.Note: Normal is the factory default setting.
Glossy WeightLightNormalHeavySpecify the relative weight of the glossy paper loaded.Note: Normal is the factory default setting.
Heavy Glossy WeightLightNormalHeavySpecify the relative weight of the heavy glossy paper loaded.Note: Normal is the factory default setting.
Labels WeightLightNormalHeavySpecify the relative weight of the labels loaded.Note: Normal is the factory default setting.
Bond WeightLightNormalHeavySpecify the relative weight of the bond paper loaded.Note: Normal is the factory default setting.
Envelope WeightLightNormalHeavySpecify the relative weight of the envelope loaded.Note: Normal is the factory default setting.
Rough Envelope WeightLightNormalHeavySpecify the relative weight of the rough envelope loaded.Note: Heavy is the factory default setting.
Letterhead WeightLightNormalHeavySpecify the relative weight of the letterhead loaded.Note: Normal is the factory default setting.
Preprinted WeightLightNormalHeavySpecify the relative weight of the preprinted paper loaded.Note: Normal is the factory default setting.
Colored WeightLightNormalHeavySpecify the relative weight of the colored paper loaded.Note: Normal is the factory default setting.
Light WeightLightSpecify that the relative weight of the paper loaded is light.
Heavy WeightHeavySpecify that the relative weight of the paper loaded is heavy.
Rough/Cotton WeightLightNormalHeavySpecify the relative weight of the rough or cotton paper loaded.Note: Normal is the factory default setting.
Custom [x] WeightLightNormalHeavySpecify the relative weight of the custom paper loaded.Notes:Normal is the factory default setting.The options appear only when the custom type is supported.

Paper Loading menu

Use To
Cardstock LoadingOffDetermine and set two-sided printing for all print jobs that specify Cardstock as the paper type.
Recycled LoadingDuplexOffDetermine and set two-sided printing for all print jobs that specify Recycled as the paper type.
Glossy LoadingDuplexOffDetermine and set two-sided printing for all print jobs that specify Glossy as the paper type.
Notes:Duplex sets the printer default to two-sided printing for every print job unless one-sided printing is selected from Printing Preferences or the Print dialog.Off is the factory default setting for all the menus.
Heavy Glossy LoadingOffDetermine and set two-sided printing for all print jobs that specify Heavy Glossy as the paper type.
Labels LoadingOffDetermine and set two-sided printing for all print jobs that specify Labels as the paper type.
Bond LoadingDuplexOffDetermine and set two-sided printing for all print jobs that specify Bond as the paper type.
Letterhead LoadingDuplexOffDetermine and set two-sided printing for all print jobs that specify Letterhead as the paper type.
Preprinted LoadingDuplexOffDetermine and set two-sided printing for all print jobs that specify Preprinted as the paper type.
Colored LoadingDuplexOffDetermine and set two-sided printing for all print jobs that specify Colored as the paper type.
Light LoadingDuplexOffDetermine and set two-sided printing for all print jobs that specify Light as the paper type.
Heavy LoadingDuplexOffDetermine and set two-sided printing for all print jobs that specify Heavy as the paper type.
Rough/Cotton LoadingOffDetermine and set two-sided printing for all print jobs that specify Rough/Cotton as the paper type.
Custom [x] LoadingDuplexOffDetermine and set two-sided printing for all print jobs that specify Custom [x] as the paper type.Note:Custom [x] Loading is available only when the custom type is supported.
Notes: Duplex sets the printer default to two-sided printing for every print job unless one-sided printing is selected from Printing Preferences or the Print dialog.Off is the factory default setting for all the menus.

Custom Types menu

Use To
Custom Type [x]PaperCard StockTransparencyGlossyRough/CottonLabelsEnvelopeAssociate a paper or specialty media type with a factory default Custom Type [x] name or a user-defined custom name created in the Embedded Web Server or MarkVisionTM Professional.Notes:•Paper is the factory default setting for Custom Type [x].• The custom media type must be supported in the selected tray or feeder in order to print from that source.
RecycledPaperCard StockTransparencyGlossyRough/CottonLabelsEnvelopeSpecify a paper type when Recycled is selected.Notes:•Paper is the factory default setting.•The Recycled paper type must be supported in the selected tray or feeder in order to print from that source.

Custom Scan Sizes menu

Use To
Custom Scan Size [x]Scan Size NameWidth1–8.5 inches (25–215.9 mm)Height1–14 inches (25–355.6 mm)OrientationPortraitLandscape2 scans per sideOffOnSpecify a custom scan size name, scan sizes, and options.Notes:The custom scan size name replaces Custom Scan Size [x] in the printer menus.8.5 inches is the U.S. factory default setting for Width. 210 millimeters is the international factory default setting.14 inches is the U.S. factory default setting for Height. 297 millimeters is the international factory default setting.Portrait is the factory default setting for Orientation.Off is the factory default setting for “2 scans per side.”

Universal Setup menu

Use To
Units of MeasureInchesMillimetersSpecify the unit of measure.Note: Inches is the U.S. factory default setting. Millimeters is the international factory default setting.
Portrait Width3–8.5 inches76–215.9 mmSet the width for portrait orientation.Notes:If the width exceeds the maximum, then the printer uses the maximum width allowed.8.5 inches is the U.S. factory default setting. You can increase the width in 0.01-inch increments.215.9 mm is the international factory default setting. You can increase the width in 1-mm increments.
Portrait Height3–14.17 inches76–360 mmSet the height for portrait orientation.Notes:If the height exceeds the maximum, then the printer uses the maximum height allowed.14 inches is the U.S. factory default setting. You can increase the height in 0.01-inch increments.356 mm is the international factory default setting. You can increase the height in 1-mm increments.

Reports menu

Reports menu

Use To
Menu Settings PagePrint a report containing information about the paper loaded into trays, installed memory, total page count, alarms, timeouts, printer control panel language, TCP/IP address, status of supplies, status of the network connection, and other information.
Device StatisticsPrint a report containing printer statistics such as supply information and details about printed pages.
Network Setup PagePrint a report containing information about the network printer settings, such as the TCP/IP address information.Note: This menu item appears only in printers connected to an Ethernet network or printers connected to print servers.
Network [x] Setup PagePrint a report containing information about the network printer settings, such as the TCP/IP address.Note: This menu item appears only in printers connected to a wireless network or printers with a wireless network adapter installed.
Shortcut List Print a report containing information about configured shortcuts.
E-mail ShortcutsPrint a report containing information about e-mail shortcuts.
FTP Shortcuts Print a report containing information about FTP shortcuts.
Profiles List Print a list of profiles stored in the printer.
Print FontsPrint a report of all the fonts available for the printer language currently set in the printer.
Asset ReportPrint a report containing asset information including the printer serial number and model name. The report contains text and UPC bar codes that can be scanned into an asset database.

Network/Ports

Active NIC menu

Use To
Active NICAuto[list of available network cards]Allow the printer to connect to a network.Notes:•Auto is the factory default setting.•This menu item appears only if an optional network adapter is installed.

Standard Network or Network [x] menu

Note: Only active ports appear in this menu.

Use To
PCL SmartSwitchOnOffSet the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language.Notes:On is the factory default setting.If PCL SmartSwitch is enabled, then the printer uses PostScript emulation.If PCL SmartSwitch is disabled, then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu.
PS SmartSwitchOnOffSet the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language.Notes:On is the factory default setting.If PS SmartSwitch is enabled, then the printer uses PostScript emulation.If PS SmartSwitch is disabled, then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu.
NPA ModeOffAutoSet the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol.Notes:·Auto is the factory default setting.·Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is then updated.
Network BufferDisabledAuto3KB to [maximum size allowed]Set the size of the network input buffer.Notes:·Auto is the factory default setting.·The value can be changed in 1-KB increments.·The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off.·To increase the maximum size range for the Network Buffer, disable or reduce the size of the parallel, serial, and USB buffers.·Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is then updated.
Mac Binary PSOnOffAutoSet the printer to process Macintosh binary PostScript print jobs.Notes:·Auto is the factory default setting.·Off filters print jobs using the standard protocol.·On processes raw binary PostScript print jobs.
Standard Network Setup ORNetwork [x] SetupReportsNetwork CardTCP/IPIPv6WirelessAppleTalkDisplay and set the printer network settings.Note:The Wireless menu appears only when the printer is connected to a wireless network.

Reports menu

To access the menu, navigate to either of the following:

• Network/Ports > Standard Network > Standard Network Setup > Reports
• Network/Ports > Network [x] > Network [x] Setup > Reports

Use To
Print Setup PagePrint a report containing information about the network printer settings, such as the TCP/IP address.

Network Card menu

To access the menu, navigate to either of the following:

• Network/Ports > Standard Network > Standard Network Setup > Network Card
• Network/Ports > Network [x] > Network [x] Setup > Network Card

Use To
View Card StatusConnectedDisconnectedView the connection status of the network card.
View Card Speed View the speed of an active network card.
Network AddressUAA LAAView the network addresses.
Job Timeout0, 10–225 secondsSet the amount of time it takes for a network print job to be canceled.Notes:90 seconds is the factory default setting.A setting value of 0 disables the timeout.If a value between 1 and 9 is selected, then Invalid appears on the display, and the value is not saved.

TCP/IP menu

To access the menu, navigate to either of the following:

• Network/Ports > Standard Network > Standard Network Setup > TCP/IP
• Network/Ports > Network [x] > Network [x] Setup > TCP/IP

Note: This menu is available only in network printers or printers attached to print servers.

Use To
Set Hostname Set the current TCP/IP host name. Note: This can be changed only from the Embedded Web Server.
IP Address View or change the current TCP/IP address. Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP.
Netmask View or change the current TCP/IP netmask.
Gateway View or change the current TCP/IP gateway.
Enable DHCP On OffSpecify the DHCP address and parameter assignment. Note: On is the factory default setting.
Enable RARP On OffSpecify the RARP address assignment setting. Note: Off is the factory default setting.
Enable BOOTPOnOffSpecify the BOOTP address assignment setting.Note: On is the factory default setting.
Enable AutoIPYesNoSpecify the Zero Configuration Networking setting.Note: Yes is the factory default setting.
Enable FTP/TFTPYesNoEnable the built-in FTP server, which lets you send files to the printer using File Transfer Protocol.Note: Yes is the factory default setting.
Enable HTTP ServerYesNoEnable the built-in Web server (Embedded Web Server). When enabled, the printer can be monitored and managed remotely using a Web browser.Note: Yes is the factory default setting.
WINS Server Address View or changethe current WINS server address.
Enable DDNSYesNoView or change the current DDNS setting.Note: Yes is the factory default setting.
Enable mDNSYesNoView or change the current mDNS setting.Note: Yes is the factory default setting.
DNS Server Address View or changethe current DNS server address.
Backup DNS Server Address View orchange the backup DNS server addresses.
Backup DNS Server Address 2
Backup DNS Server Address 3
Enable HTTPSYesNoView or change the current HTTPS setting.Note: Yes is the factory default setting.

IPv6 menu

To access the menu, navigate to any of the following:

• Network/Ports menu > Standard Network > Standard Network Setup > IPv6
• Network/Ports menu > Network [x] > Network [x] Setup > IPv6

Note: This menu is available only in network printers or printers that are attached to print servers.

Use To
Enable IPv6OnOffEnable IPv6 in the printer.Note: On is the factory default setting.
Auto ConfigurationOnOffSpecify whether or not the network adapter accepts the automatic IPv6 address configuration entries provided by a router.Note: On is the factory default setting.
Set Hostname Set the host name.Note: These settings can be changed only from the Embedded Web Server.
View Address
View Router Address
Enable DHCPv6OnOffEnable DHCPv6 in the printer.Note: On is the factory default setting.

Wireless menu

Note: This menu is available only in printers connected to a wireless network or printer models that have a wireless network adapter.

To access the menu, navigate to:

Network/Ports > Network [x] > Network [x] Setup > Wireless

Use To
Wi-Fi Protected SetupStart Push Button MethodStart PIN MethodEstablish a wireless network and enable network security.Notes:•Start Push Button Method connects the printer to a wireless network when buttons on both the printer and the access point (wireless router) are pressed within a given period of time.•Start PIN Method connects the printer to a wireless network when a PIN on the printer is entered into the wireless settings of the access point.
Enable/Disable WPS Auto-detectionEnableDisableAutomatically detect the connection method that an access point with WPS uses—Start Push Button Method or Start PIN Method.Note: Disable is the factory default setting.
Network ModeBSS TypeInfrastructureAd hocSpecify the network mode.Notes:• Infrastructure is the factory default setting. This lets the printer access a network using an access point.• Ad hoc configures wireless connection directly between the printer and a computer.
Compatibility802.11b/g802.11b/g/nSpecify the wireless standard for the wireless network.Note: 802.11b/g/n is the factory default setting.
Choose Network Select an available network forthe printer to use.
View Signal Quality View the quality of the wireless connection.
View Security Mode View the encryption method for the wireless network.

AppleTalk menu

Note: This menu appears only in printer models that are connected to an Ethernet network or when an optional wireless network adapter is installed.

To access the menu, navigate to either of the following:

  • Network/Ports > Standard Network > Standard Network Setup > AppleTalk
    • Network/Ports > Network [x] > Network [x] Setup > AppleTalk
Use To
ActivateYesNoEnable or disable AppleTalk support.Note: Yes is the factory default setting.
View Name Show the assigned AppleTalk name.Note: The AppleTalk name can be changed only from the Embedded Web Server.
View Address Show the assigned AppleTalk address.Note: The AppleTalk address can be changed only from the Embedded Web Server.
Set Zone[list of zones available on the network]Provide a list of AppleTalk zones available on the network.Note: The default zone for the network is the factory default setting.

Standard USB menu

Use To
PCL SmartSwitchOnOffSet the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language.Notes:On is the factory default setting.When set to Off, the printer does not examine incoming data. The printer uses PostScript emulation if the PS SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if the PS SmartSwitch is set to Off.
PS SmartSwitchOnOffSet the printer to automatically switch to PS emulation when a print job received through a USB port requires it, regardless of the default printer language.Notes:On is the factory default setting.When set to Off, the printer does not examine incoming data. The printer uses PCL emulation if the PCL SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if the PCL SmartSwitch is set to Off.
NPA ModeOnOffAutoSet the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol.Notes:Auto is the factory default setting. Auto sets the printer to examine data, determine the format, and then process it appropriately.The printer automatically restarts when changing the setting from the printer control panel. The menu selection is then updated.
USB BufferDisabledAuto3K to [maximum size allowed]Set the size of the USB input buffer.Notes:Auto is the factory default setting.Disabled turns off job buffering.The USB buffer size value can be changed in 1-KB increments.The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off.To increase the maximum size range for USB Buffer, disable or reduce the size of the parallel, serial, and network buffers.The printer automatically restarts when the setting is changed from the printer control panel. The menu selection is then updated.
Mac Binary PSOnOffAutoSet the printer to process Macintosh binary PostScript print jobs.Notes:Auto is the factory default setting.On processes raw binary PostScript print jobs.Off filters print jobs using the standard protocol.
ENA AddressYYY.YYY.YYY.YYYSet the network address information for an external print server.Note: This menu is available only when the printer is attached to an external print server through the USB port.
ENA NetmaskYYY.YYY.YYY.YYYSet the netmask information for an external print server.Note: This menu is available only when the printer is attached to an external print server through the USB port.
ENA GatewayYYY.YYY.YYY.YYYSet the gateway information for an external print server.Note: This menu is available only when the printer is attached to an external print server through the USB port.

SMTP Setup menu

Use To
Primary SMTP Gateway Specify SMTP server gateway and port information.
Primary SMTP Gateway PortNote: 25 is the default SMTP gateway port.
Secondary SMTP Gateway
Secondary SMTP Gateway Port
SMTP Timeout5-30Specify the amount of time in seconds before the server stops trying to send an e-mail.Note: 30 seconds is the factory default setting.
Reply Address Specify a reply address of up to 128 characters in the e-mail sent by the printer.
Use SSLDisabledNegotiateRequiredSet the printer to use SSL for increased security when connecting to the SMTP server.Notes:Disabled is the factory default setting.When the Negotiate setting is used, the SMTP server determines if SSL will be used.
SMTP Server AuthenticationNo authentication requiredLogin/PlainCRAM-MD5Digest-MD5NTLMKerberos 5Specify the type of user authentication required for scan to e-mail privileges.Note: “No authentication required” is the factory default setting.
Device-Initiated E-mailNoneUse Device SMTP CredentialsSpecify what credentials will be used when communicating to the SMTP server.Notes:None is the factory default setting for Device-Initiated E-mail.Device UserID and Device Password are used to log in to the SMTP server when Use Device SMTP Credentials is selected.
Device UserID
Device Password

Security menu

Confidential Print menu

Use To
Confidential Job ExpirationOff1 hour4 hours24 hours1 weekSet a limit on how long the printer stores confidential print jobs in the printer memory.Notes:If the Confidential Job Expiration setting is changed while confidential print jobs reside in the printer memory, then the expiration time for those print jobs does not change to the new default value.If the printer is turned off, then all confidential jobs held in the printer memory are deleted.
Repeat Job ExpirationOff1 hour4 hours24 hours1 weekSet a limit on how long the printer stores print jobs.
Verify Job ExpirationOff1 hour4 hours24 hours1 weekSet a limit on how long the printer stores print jobs needing verification.
Reserve Job ExpirationOff1 hour4 hours24 hours1 weekSet a limit on how long the printer stores print jobs for printing at a later time.
Note: Off is the factory default setting.

Security Audit Log menu

Use To
Export Log Let an authorized user export the security audit log. Note: The log can be downloaded from the Embedded Web Server and saved on a computer.
Delete Log Yes NoSpecify whether audit logs are deleted. Note: Yes is the factory default setting.
Configure LogEnable AuditYesNoEnable Remote SyslogNoYesRemote Syslog Facility0–23Severity of events to log0–7Specify how audit logs are configured.Notes:Enable Audit determines if events are recorded in the secure audit log and remote syslog. No is the factory default setting.Enable Remote Syslog determines if logs are sent to a remote server. No is the factory default setting.Remote Syslog Facility determines the value used to send logs to the remote syslog server. 4 is the factory default setting.If the security audit log is activated, then the severity value of each event is recorded. 4 is the factory default setting.

Set Date and Time menu

Use To
Current Date and Time View the current date and time settings for the printer.
Manually Set Date and Time [input date/time]Enter the date and time.Notes:•Manually setting the date and time sets Enable NTP to No.• The wizard lets you set the date and time in YYYY-MM-DD-HH:MM format.
Time Zone[list of time zones]Select the time zone.Note: GMT is the factory default settings.
Automatically observe DSTOnOffSet the printer to use the applicable daylight saving time (DST) start and end times associated with the printer Time Zone setting.Note: On is the factory default setting.
Enable NTPOnOffEnable Network Time Protocol, which synchronizes the clocks of devices on a network.Notes:•On is the factory default setting.•This setting is turned off if you manually set the date and time.

Settings menu

General Settings menu

Use To
Display LanguageEnglishFrancaisDeutschItalianoEspanolDanskNorskNederlandsSvenskaPortugueseSuomiRussianPolskiGreekMagyarTurkceCeskySimplified ChineseTraditional ChineseKoreanJapaneseSet the language of the text appearing on the printer display.Note: Not all languages are available for all printers, and you may need to install special hardware for those languages to appear.
Show Supply EstimatesShow estimatesDo not show estimatesDisplay the estimates of the supplies on the printer control panel, Embedded Web Server, menu settings, and device statistics reports.Note: “Show estimates” is the factory default setting.
Eco-ModeOffEnergyEnergy/PaperPaperMinimize the use of energy, paper, or specialty media.Notes:Off is the factory default setting. This resets the printer to its factory default settings.Energy minimizes the power used by the printer. Performance may be affected, but print quality is not.Energy/Paper minimizes the use of power and of paper and specialty media.Paper minimizes the amount of paper and specialty media needed for a print job. Performance may be affected, but print quality is not.
ADF Loaded BeepEnabledDisabledSpecify a custom beep when paper is loaded in the ADF.Note: Enabled is the factory default setting.
Quiet ModeOffOnReduce the amount of noise produced by the printer.Notes:Off is the factory default setting. This supports the performance specifications for your printer.On configures the printer to produce as little noise as possible. This is best suited for printing text and line art.For optimal printing of color-rich documents, set Quiet Mode to Off.Selecting Photo from the printer driver may disable Quiet Mode and provide better print quality and full-speed printing.
Run Initial setupYesNoRun the setup wizard.Notes:Yes is the factory default setting.After completing the setup wizard by selectingDoneat the country or region selection screen, the default becomes No.
Paper SizesUSMetricSpecify the default system of measurement for paper sizes.Notes:US is the factory default setting.The initial setting is determined by your country or region selection in the initial setup wizard.
Scan to PC Port Range[port range]Specify a valid port range for printers behind a port blocking firewall. The valid ports are specified by two sets of numbers separated by a semicolon.Note: 9751:12000 is the factory default setting.
Home screen customizationChange LanguageCopyE-mail shortcutsFTP shortcutsSearch Held JobsHeld jobsBookmarksJobs by userChange the icons and buttons that appear on the home screen. For each icon or button, select from the following options:DisplayDo not displayNotes:Display is the factory default setting for Copy, E-mail, FTP, Search Held Jobs, and Held jobs.“Do not display” is the factory default setting for Change Language, E-mail shortcuts, FTP shortcuts, Bookmarks, and Jobs by user.
One Page CopyOffOnSet copies from the scanner to one page at a time.Note: Off is the factory default setting.
Allow Background RemovalOnOffSpecify whether image background removal is allowed in copy, e-mail, or FTP jobs.Note: On is the factory default setting. The background of the image will be removed.
Scanner Jam RecoveryJob LevelPage LevelSpecify how a scan job should be reloaded if a paper jam occurs in the ADF.Note: Job Level is the factory default setting.
AlarmsAlarm ControlCartridge AlarmSet an alarm when the printer requires operator intervention.When activated, Alarm Control lets you set the number of times that the alarm sounds, while Cartridge Alarm lets you stop printing when a cartridge-low condition occurs.For each alarm type, select from the following options:OffSingleContinuousNotes:Single is the factory default setting for Alarm Control. This sounds three quick beeps.Off is the factory default setting for Cartridge Alarm. This means no alarm will sound.Continuous repeats three beeps every 10 seconds.
TimeoutsSleep ModeDisabled1-60 minSet the amount of time the printer waits after a job is printed before it goes into a reduced power state.Notes:"30 min" is the factory default setting.Disabled appears only when Energy Conserve is set to Off.Lower settings conserve more energy, but may require longer warm-up times.Select a high setting if the printer is in constant use. Under most circumstances, this keeps the printer ready to print with minimum warm-up time.
TimeoutsHibernate TimeoutDisabled1-3 hours6 hours1-3 days1-2 weeks1 monthSet the printer to operate at a low power state.Notes:Disabled is the factory default setting for Class A and Class B printers except in European Union countries, Canada, and Switzerland."3 days" is the factory default setting for Class B printers in all European Union countries and Switzerland.
TimeoutsScreen Timeout15-300 secSet the amount of time in seconds the printer waits before returning the display to the Ready state.Note: "30 sec" is the factory default setting.
TimeoutsPrint TimeoutDisabled1-255 secSet the amount of time in seconds the printer waits to receive an end-of-job message before canceling the remainder of the print job.Notes:“90 sec” is the factory default setting.When the timer expires, any partially printed page still in the printer is printed, and then the scanner checks to see if any new print jobs are waiting.Print Timeout is available only when using PCL emulation. This setting has no effect on PostScript emulation print jobs.
TimeoutsWait TimeoutDisabled15-65535 secSet the amount of time in seconds the printer waits for additional data before canceling a print job.Notes:“40 sec” is the factory default setting.Wait Timeout is available only when the scanner is using PostScript emulation. This setting has no effect on PCL emulation print jobs.
Error RecoveryAuto RebootReboot when idleReboot alwaysReboot neverSet the printer to restart when an error is encountered.Note: “Reboot always” is the factory default setting.
Error RecoveryMax Auto Reboots1-20Determine the number of automatic reboots the printer can perform.Notes:5 is the factory default setting.If the printer performs a number of automatic reboots that is the same as the menu setting within a certain amount of time, then the printer shows the applicable error instead of restarting.
Print RecoveryAuto ContinueDisabled5-255Let the printer automatically continue printing from certain offline situations when these are not resolved within the specified time period.Note: Disabled is the factory default setting.
Print RecoveryJam RecoveryOnOffAutoSpecify whether the printer reprints jammed pages.Notes:Auto is the factory default setting. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks.On sets the printer to always reprint jammed pages.Off sets the printer to never reprint jammed pages.
Print RecoveryPage ProtectOffOnLet the printer successfully print a page that may not have printed otherwise.Notes:Off is the factory default setting. This prints a partial page when there is not enough memory to print the whole page.On sets the printer to process the whole page so that the entire page prints.
Hibernate Timeout on ConnectionHibernateDo Not HibernateSet the printer to hibernate mode even when there is an active Ethernet connection.Note: Do Not Hibernate is the factory default setting.
Press Sleep ButtonDo NothingSleepHibernateDetermine how the printer, while in idle state, reacts to a short press of the Sleep button.Note: Sleep is the factory default setting.
Press and Hold Sleep ButtonDo NothingSleepHibernateDetermine how the printer, while in idle state, reacts to a long press of the Sleep button.Note: Do Nothing is the factory default setting.
Factory DefaultsDo Not RestoreRestore NowRestore printer settings to its factory defaults.Notes:Do Not Restore is the factory default setting. This keeps the user-defined settings.Restore Now returns all scanner settings to the factory default settings except Network/Ports menu settings. All downloads stored in the RAM are deleted.
Custom Home MessageOffIP AddressHostnameContact NameLocationZero Configuration NameCustom Text [x]Show information pertaining to the selected Custom Home Messages on the printer display.

Copy Settings menu

Use To
Content TypeTextGraphicsText/PhotoPhotoSpecify the content of the original document.Note: Text/Photo is the factory default setting.
Content SourceBlack/White LaserColor LaserInkjetPhoto/FilmMagazineNewspaperPressOtherSpecify how the original document is produced.Note: Color Laser is the factory default setting.
ColorOnOffSpecify whether copies are printed in color.Note: On is the factory default setting.
Allow color copiesOnOffEnable color in copies.Notes:On is the factory default setting.Setting this to Off will hide all color-specific menus.This setting overrides the Color setting.
Sides (Duplex)1 sided to 1 sided1 sided to 2 sided2 sided to 1 sided2 sided to 2 sidedSpecify whether an original document is two-sided (duplex) or one-sided, and then specify whether the copy should be two-sided or one-sided.Notes:1 sided to 1 sided—The original document has print on one side, and the copy will also have print on one side.1 sided to 2 sided—The original document has print on one side, while the copy will have print on both sides.2 sided to 1 sided—The original document has print on both sides, while the copy will have print on just one side.2 sided to 2 sided—The original document has print on both sides, and the copy will also have print on both sides.
Paper SaverOff2-up Portrait4-up Portrait2-up Landscape4-up LandscapeAllow copying of two or four sheets of a document on one page.Note: Off is the factory default setting.
Print Page BordersOnOffAllow page borders in printed copies.Note: Off is the factory default setting.
Collate(1,1,1) (2,2,2)(1,2,3) (1,2,3)Keep the pages of a print job stacked in sequence when printing multiple copies.Note: The factory default setting is “(1,2,3) (1,2,3).”
Original SizeLetterLegalExecutiveFolioStatementOficio (Mexico)UniversalMixed SizesA4A5A6JIS B5Custom Scan Size [x]Book OriginalBusiness Card3 x 5 in.4 x 6 in.ID CardSpecify the paper size of the original document.Notes:Letter is the U.S. factory default setting. A4 is the international factory default setting.Legal, Folio, and Oficio (Mexico) paper sizes are supported only in the ADF.
Copy To SourceTray [x]Single Sheet FeederMulti-Page FeederSpecify the paper source for copy jobs.Note: Tray 1 is the factory default setting.
Transparency SeparatorsOnOffPlace a sheet of paper between transparencies.Note: On is the factory default setting.
Separator SheetsOffBetween CopiesBetween JobsBetween PagesPlace a sheet of paper between pages, copies, or jobs.Note: Off is the factory default setting.
Separator Sheet SourceTray [x]Multi-Page FeederSpecify the separator sheet source.Note: Tray 1 is the factory default setting.
Darkness1–9Specify the level of darkness for the copy job.Note: 5 is the factory default setting.
Number of Copies1–999Specify the number of copies for the copy job.Note: 1 is the factory default setting.
OverlayConfidentialCopyDraftUrgentCustomOffSpecify the overlay text printed on each page of the copy job.Note: Off is the factory default setting.
Allow priority copiesOnOffAllow interruption of a print job to copy a page or document.Note: On is the factory default setting.
Allow Save as ShortcutOnOffSave custom copy settings as shortcuts.Note: On is the factory default setting.
Background Removal-4 to 4Adjust the amount of background visible on a copy.Note: 0 is the factory default setting.
Auto CenterOffOnAutomatically center the content on the page.Note: Off is the factory default setting.
Color DropoutColor DropoutNoneRedGreenBlueDefault Red Threshold0–255Default Green Threshold0–255Default Blue Threshold0–255Specify which color to drop during copies, and how much the dropout is increased or decreased.Notes:None is the factory default setting for Color Dropout.128 is the factory default setting for each color threshold.
Contrast0–5Best for contentSpecify the contrast used for the copy job.Note: “Best for content” is the factory default setting.
Mirror ImageOffOnCreate a mirror image of the original document.Note: Off is the factory default setting.
Negative ImageOffOnCreate a negative image of the original document.Note: Off is the factory default setting.
Shadow Detail-4 to 4Adjust the amount of shadow detail visible on a copy.Note: 0 is the factory default setting.
Scan edge to edgeOffOnAllow edge-to-edge scanning of the original document.Note: Off is the factory default setting.
Sharpness1-5Adjust the amount of sharpness of a copy.Note: 3 is the factory default setting.
Temperature-4 to 4Enable the user to specify “warm” or “cool” outputs.Note: "Cool" values generate a bluer output than the default, while “warm” values generate a redder output than the default.

E-mail Settings menu

Use To
E-mail Server SetupSend me a copyNever appearsOn by defaultOff by defaultAlways OnSend a copy of the e-mail to the sender.Note: “Never appears” is the factory default setting.
E-mail Server SetupMax E-mail size0-65535 KBSpecify the maximum e-mail size in kilobytes (KB).Note: E-mails greater than the specified maximum size are not sent.
FormatPDF (.pdf)Secure PDFTIFF (.tif)JPEG (.jpg)XPS (.xps)Specify the format of the scanned file.Note: “PDF (.pdf)” is the factory default setting.
PDF Version1.2-1.6A-1aSet the version of the PDF file that will be scanned for e-mailing.Note: 1.5 is the factory default setting.
Content TypeTextGraphicsText/PhotoPhotoSpecify the content of the original document.Note: Text/Photo is the factory default setting.
Content SourceBlack/White LaserColor LaserInkjetPhoto/FilmMagazineNewspaperPressOtherSpecify how the original document is produced.Note: Color Laser is the factory default setting.
ColorOffOnSpecify whether to print copies in color.Note: On is the factory default setting.
Resolution75 dpi150 dpi200 dpi300 dpi400 dpi600 dpiSpecify the resolution of the scan in dots per inch.Note: “150 dpi” is the factory default setting.
Darkness1-9Adjust the darkness of the output.Note: 5 is the factory default setting.
OrientationPortraitLandscapeSpecify the orientation of the scanned image.Note: Portrait is the factory default setting.
Original SizeLetterLegalExecutiveFolioStatementOficio (Mexico)UniversalMixed SizesA4A5A6JIS B5Custom Scan Size [x]Book OriginalBusiness Card3 x 5 in.4 x 6 in.Specify the paper size of the document being scanned.Notes:A4 is the international factory default setting. Letter is the U.S. factory default setting.Legal, Folio, and Oficio (Mexico) paper sizes are supported only in the ADF.
Sides (Duplex)OffLong edgeShort edgeSpecify how the text and graphics are oriented on the page.Notes:Off is the factory default setting."Long edge" assumes binding along the long edge of the page (left edge for portrait and top edge for landscape)."Short edge" assumes binding along the short edge of the page (top edge for portrait and left edge for landscape).
JPEG QualityBest for content5-90Set the quality of a JPEG photo image in relation to file size and quality of the image.Notes:"Best for content" is the factory default setting.5 reduces the file size and quality of the image.90 provides the best image quality, but the file size is very large.This menu item applies to all scan functions.
Text Default5-90Set the quality of a text image in relation to file size and quality of the image.Note:75 is the factory default setting.
Text/Photo Default5-90Set the quality of a text or photo image in relation to file size and quality of the image.Note:75 is the factory default setting.
Photo Default5-90Set the quality of a photo image in relation to file size and quality of the image.Note:50 is the factory default setting.
E-mail images sent asAttachmentWeb LinkSpecify how the images are sent.Note:Attachment is the factory default setting.
Use Multi-Page TIFFOnOffProvide a choice between single-page TIFF files and multiple-page TIFF files. For a multiple-page scan-to-e-mail job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job.Notes:On is the factory default setting.This menu item applies to all scan functions.
Transmission LogPrint logDo not print logPrint only for errorSpecify whether or not the transmission log prints.Note:"Print log" is the factory default setting.
Log Paper SourceTray [x]Manual FeederSpecify the paper source for printing e-mail logs.Note:Tray 1 is the factory default setting.
E-mail Bit Depth1 bit8 bitEnable the Text/Photo mode to produce smaller file sizes by using 1-bit images when Color is set to Off.Note:"8 bit" is the factory default setting.
Allow Save as ShortcutOnOffSave e-mail addresses as shortcuts.Notes:On is the factory default setting.When set to Off, the “Save as Shortcut” button does not appear on the e-mail destination screen.
Background Removal-4 to 4Adjust the amount of background visible on a scanned image.Note:0 is the factory default setting.
Color DropoutColor DropoutNoneRedGreenBlueDefault Red Threshold0–255Default Green Threshold0–255Default Blue Threshold0–255Specify which color to drop during scanning, and how much the dropout is increased or decreased.Notes:None is the factory default setting for Color Dropout.128 is the factory default setting for each color threshold.
Contrast0–5Best for contentSpecify the contrast of the output.Note:“Best for content” is the factory default setting.
Mirror ImageOffOnCreate a mirror image of the original document.Note:Off is the factory default setting.
Negative ImageOffOnCreate a negative image of the original document.Note:Off is the factory default setting.
Shadow Detail-4 to 4Adjust the amount of shadow detail visible on a scanned image.Note:0 is the factory default setting.
Scan edge to edgeOffOnAllow edge-to-edge scanning of the original document.Note:Off is the factory default setting.
Sharpness1–5Adjust the amount of sharpness on a scanned image.Note:3 is the factory default setting.
Temperature-4 to 4Enable the user to specify “warm” or “cool” outputs.Note:"Cool" values generate a bluer output than the default while “warm” values generate a redder output than the default.
Use cc:/bcc:OffOnEnable the use of the “cc” and “bcc” fields.Note:Off is the factory default setting.

FTP Settings menu

Use To
FormatPDF (.pdf)Secure PDFTIFF (.tif)JPEG (.jpg)XPS (.xps)Specify the format of the file for FTP sending.Note: “PDF (.pdf)” is the factory default setting.
PDF Version1.2-1.6A-1aSet the version level of the PDF file for FTP sending.Note: 1.5 is the factory default setting.
Content TypeTextGraphicsText/PhotoPhotoSpecify the content of the original document.Note: Text/Photo is the factory default setting.
Content SourceBlack/White LaserColor LaserInkjetPhoto/FilmMagazineNewspaperPressOtherSpecify how the original document is produced.Note: Color Laser is the factory default setting.
ColorOffOnSpecify whether to print copies in color.Note: On is the factory default setting.
Resolution75 dpi150 dpi200 dpi300 dpi400 dpi600 dpiSpecify the quality of the scan in dots per inch (dpi).Note: “150 dpi” is the factory default setting.
Darkness1-9Adjust the darkness of the output.Note: 5 is the factory default setting.
OrientationPortraitLandscapeSpecify the orientation of the scanned image.Note: Portrait is the factory default setting.
Original SizeLetterLegalExecutiveFolioStatementOficio (Mexico)UniversalMixed SizesA4A5A6JIS B5Custom Scan Size [x]Book OriginalBusiness Card3 x 5 in.4 x 6 in.Specify the paper size of the original document.Notes:Letter is the U.S. factory default setting. A4 is the international factory default setting.Legal, Folio, and Oficio (Mexico) paper sizes are supported only in the ADF.
Sides (Duplex)OffLong edgeShort edgeSpecify how the text and graphics are oriented on the page.Notes:Off is the factory default setting."Long edge" sets binding along the long edge of the page (left edge for portrait and top edge for landscape)."Short edge" sets binding along the short edge of the page (top edge for portrait and left edge for landscape).
JPEG QualityBest for content5-90Set the quality of a JPEG photo image in relation to file size and the quality of the image.Notes:"Best for content" is the factory default setting.5 reduces the image quality and the file size.90 produces the best image quality at an increased file size.This menu item applies to all scan functions.
Text Default5-90Set the quality of the text in relation to the size and quality of the image.Note:75 is the factory default setting.
Text/Photo Default5-90Set the quality of a text or photo image in relation to the size and quality of the image.Note:75 is the factory default setting.
Photo Default5-90Set the quality of a photo image in relation to the size and quality of the image.Note:50 is the factory default setting.
Use Multi-Page TIFFOnOffChoose between single-page TIFF files and multiple-page TIFF files.For a multiple-page scan-to-FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job.Notes:On is the factory default setting.This menu item applies to all scan functions.
Transmission LogPrint logDo not print logPrint only for errorSpecify whether or not the transmission log prints.Note: “Print log” is the factory default setting.
Log Paper SourceTray [x]Manual FeederSpecify a paper source when printing FTP logs.Note: Tray 1 is the factory default setting.
FTP bit Depth8 bit1 bitEnable the Text/Photo mode to have smaller file sizes by using 1-bit images when Color is set to Off.Note: “8 bit” is the factory default setting.
Custom Job ScanningOnOffCopy a document that contains mixed paper sizes into a single scan job.Note: Off is the factory default setting.
Allow Save as ShortcutOnOffEnable shortcut creation for FTP addresses.Note: On is the factory default setting.
Background Removal-4 to 4Adjust the amount of background visible on a copy.Note: 0 is the factory default setting.
Color DropoutColor DropoutNoneRedGreenBlueDefault Red Threshold0–255Default Green Threshold0–255Default Blue Threshold0–255Specify which color to drop during scanning, and how much the dropout is increased or decreased.Notes:None is the factory default setting for Color Dropout.128 is the factory default setting for each color threshold.
Contrast0–5Best for contentSpecify the contrast of the output.Note: “Best for content” is the factory default setting.
Mirror ImageOffOnCreate a mirror image of the original document.Note: Off is the factory default setting.
Negative ImageOffOnCreate a negative image of the original document.Note: Off is the factory default setting.
Shadow Detail-4 to 4Adjust the amount of shadow detail visible on a scanned image.Note: 0 is the factory default setting.
Scan edge to edgeOffOnAllow edge-to-edge scanning of the original document.Note: Off is the factory default setting.
Sharpness1–5Adjust the amount of sharpness of a scanned imageNote: 3 is the factory default setting.

Setup menu

Use To
Printer LanguagePCL EmulationPS EmulationSet the default printer language.Notes:PS Emulation is the factory default setting. PS Emulation uses a PS interpreter for processing print jobs.PCL Emulation uses a PCL interpreter for processing print jobs.Setting a printer language as the default does not prevent a software program from sending print jobs that use another printer language.
Print AreaNormalFit To PageWhole PageSet the logical and physical printable area.Notes:Normal is the factory default setting. When attempting to print data in the non-printable area defined by the Normal setting, the printer clips the image.Fit To Page fits the page content into the selected paper size.Whole Page allows the image to be moved into the non-printable area defined by the Normal setting, but the printer clips the image at the Normal setting boundary. This setting affects only pages printed using a PCL 5e interpreter and has no effect on pages printed using the PCL XL or PostScript interpreter.
Printer UsageMax YieldMax SpeedSet color toner use in printing.Note: Max Yield is the factory default setting.
Black Only ModeOnOffSet the printer to print text and graphics using only the black toner cartridge.Note: Off is the factory default setting.
Resource SaveOnOffSpecify how the printer handles temporary downloads, such as fonts and macros stored in the RAM, when the printer receives a job that requires more than the available memory.Notes:Off is the factory default setting. Off sets the printer to retain the downloads only until memory is needed. Downloads are deleted in order to process print jobs.On sets the printer to retain downloads during language changes and printer resets. If the printer runs out of memory, then Memory full [38] appears, but downloads are not deleted.

Finishing menu

Use To
Sides (Duplex)1 sided2 sidedSpecify whether two-sided (duplex) printing is set as the user default setting for all print jobs.Notes:“1 sided” is the factory default setting.You can set two-sided printing from the software program.For Windows users:Click File > Print, and then click Properties, Preferences, Options, or Setup.For Macintosh users:Choose File > Print, and then adjust the settings from the print dialog and pop-up menus.
Duplex BindingLong EdgeShort EdgeDefine binding for duplexed pages in relation to page orientation.Notes:Long Edge is the factory default setting. This assumes binding along the long edge of the page (left edge for portrait and top edge for landscape).Short Edge assumes binding along the short edge of the page (top edge for portrait and left edge for landscape).
Copies1–999Specify the default number of copies for each print job.Note: 1 is the factory default setting.
Blank PagesDo Not PrintPrintSpecify whether blank pages are inserted in a print job.Note: Do Not Print is the factory default setting.
Collate(1,1,1,) (2,2,2)(1,2,3) (1,2,3)Stack the pages of a print job in sequence when printing multiple copies.Note: “(1,2,3) (1,2,3)” is the factory default setting.Notes:“(1,2,3) (1,2,3)” is the factory default setting.“(1,1,1,) (2,2,2)” stacks the print job in sequence.
Separator SheetsOffBetween CopiesBetween JobsBetween PagesSpecify whether or not blank separator sheets are inserted.Notes:Off is the factory default setting.Between Copies inserts a blank sheet between each copy of a print job if Collate is set to “(1,2,3) (1,2,3).” If Collate is set to “(1,1,1,) (2,2,2),” then a blank page is inserted between each set of printed pages, such as after all page 1's and after all page 2's.Between Jobs inserts a blank sheet between print jobs.Between Pages inserts a blank sheet between each page of a print job. This setting is useful when printing transparencies or when inserting blank pages in a document.
Separator SourceTray [x]Manual FeederSpecify the paper source for separator sheets.Note: Tray 1 (standard tray) is the factory default setting.
Paper SaverOff2-Up3-Up4-Up6-Up9-Up12-Up16-UpPrint multiple pages on a single sheet of paper.Notes:Off is the factory default setting.When the number of pages per sheet is selected, each page is scaled so that the number of pages you want can be displayed on the sheet.
Paper Saver OrderingHorizontalReverse HorizontalReverse VerticalVerticalSpecify the order in which pages are printed on a single sheet when using Paper Saver.Notes:Horizontal is the factory default setting.Positioning depends on the number of pages and whether they are in portrait or landscape orientation.
Paper Saver OrientationAutoLandscapePortraitSpecify the orientation in which pages are printed on a single sheet.Note: Auto is the factory default setting. The printer chooses between portrait and landscape.
Paper Saver BorderNoneSolidPrint a border when using Paper Saver.Note: None is the factory default setting.

Quality menu

Use To
Print ModeColorBlack OnlySpecify whether images are printed in black and white or in color.Notes:•Color is the factory default setting.•The printer driver is capable of overriding this setting.
Color CorrectionAutoOffManualAdjust the color output on the printed page.Notes:• Auto is the factory default setting. This applies different color conversion tables to each object on the printed page.•Off turns off color correction.• Manual allows customization of the color tables using the settings available from the Manual Color menu.•Due to the differences in additive and subtractive colors, certain colors that appear on computer monitors are impossible to duplicate on the printed page.
Print Resolution1200 dpi4800 CQSpecify the printed output resolution in dots per inch or in color quality (CQ).Note: 4800 CQ is the factory default setting.
Toner Darkness1-5Lighten or darken the printed output.Notes:•4 is the factory default setting.•Selecting a smaller number can help conserve toner.
Enhance Fine LinesOnOffEnable a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts.Notes:•Off is the factory default setting.•To set this option using the Embedded Web Server, type the network printer IP address in the Web browser address field.•You can set this option from the software program.For Windows users:Click File > Print, and then click Properties, Preferences, Options, or Setup.For Macintosh users:Choose File > Print, and then adjust the settings from the Print dialog and pop-up menus.
Color SaverOnOffReduce the amount of toner used for graphics and images. The amount of toner used for text is not reduced.Notes:•Off is the factory default setting.•On overrides Toner Darkness settings.
RGB Brightness-6 to 6Adjust the printed output either by lightening or darkening it. You can conserve toner by lightening the output.Note:0 is the factory default setting.
RGB Contrast0–5Adjust the contrast of printed objects.Note:0 is the factory default setting.
RGB Saturation0–5Adjust saturation in color outputs.Note:0 is the factory default setting.
Color BalanceCyan-5 to 5Magenta-5 to 5Yellow-5 to 5Black-5 to 5Reset DefaultsAdjust color in printed output by increasing or decreasing the amount of toner being used for each color.Note:0 is the factory default setting.
Color SamplessRGB DisplaysRGB VividDisplay—True BlackVividOff—RGBUS CMYKEuro CMYKVivid CMYKOff—CMYKPrint sample pages for each of the RGB and CMYK color conversion tables used in the printer.Notes:Selecting any setting prints the sample.Color samples consist of a series of colored boxes along with the RGB or CMYK combination that creates the color observed. These pages can be used to help decide which combinations to use to get the printed output you want.To access a complete list of color sample pages using the Embedded Web Server, type the network printer IP address in the Web browser address field.
Manual ColorRGB ImageRGB TextRGB GraphicsCustomize the RGB color conversions.Select from the following options:VividsRGB DisplayDisplay—True BlacksRGB VividOffNotes:sRGB Display is the factory default setting for RGB Image. This applies a color conversion table to an output that matches the colors displayed on a computer monitor.sRGB Vivid is the factory default setting for RGB Text and RGB Graphics. This applies a color table that increases saturation. This is preferred for business graphics and text.Vivid applies a color conversion table that produces brighter, more saturated colors.“Display—True Black” applies a color conversion table that uses only black toner for neutral gray colors.Off turns off color conversion.
Manual Color (continued)CMYK ImageCMYK TextCMYK GraphicsCustomize the CMYK color conversions.Select from the following options:US CMYKEuro CMYKVivid CMYKOffNotes:US CMYK is the factory default setting. This applies a color conversion table that tries to produce output that matches SWOP color output.Euro CMYK is the international factory default setting. This applies a color conversion table that tries to produce output that matches Euroscale color output.Vivid CMYK increases color saturation for the US conversion table.Off turns off color conversion.
Spot Color Replacement Assign specspecific CMYK values to named spot colors.Note:This menu is available only in the Embedded Web Server.
Color AdjustInitiate a recalibration of color conversion tables and allow the printer to make adjustments for color variations in output.Notes:Adjusting color starts when the menu is selected. Adjusting color appears on the display until the process is finished.Color variations in output sometimes result from changeable conditions such as room temperature and humidity. Color adjustments are made on printer algorithms. Color alignment is also recalibrated in this process.

Utilities menu

Use To
Activate Hex Trace Assist in isolatingthe source of a print job problem.Notes:When activated, all data sent to the printer is printed in hexadecimal and character representation, and control codes are not executed.To exit or deactivate Hex Trace, turn off or reset the printer.
Coverage EstimatorOffOnProvide an estimate of the percentage coverage of toner on a page. The estimate is printed on a separate page at the end of each print job.Note: Off is the factory default setting.

XPS menu

Use To
Print Error PagesOffOnPrint a page containing information on errors, including XML markup errors.Note: Off is the factory default setting.

PDF menu

Use To
Scale to FitYesNoScale page content to fit the selected paper size.Note: No is the factory default setting.
AnnotationsDo Not PrintPrintPrint annotations in a PDF.Note: Do Not Print is the factory default setting.

PostScript menu

Use To
Print PS ErrorOnOffPrint a page containing the PostScript error.Note: Off is the factory default setting.
Lock PS Startup ModeOnOffAllow users to disable the SysStart file.Note: Off is the factory default setting.
Image SmoothingOnOffEnhance the contrast and sharpness of low-resolution images and smoothen their color transitions.Notes:Off is the factory default setting.Image Smoothing has no effect on images that are 300 dpi or higher in resolution.

PCL Emul menu

Use To
Font SourceResidentDownloadAllSpecify the set of fonts used in the Font Name menu.Notes:“Resident” is the factory default setting. It shows the factory default set of fonts downloaded in the RAM.“Download” shows all the fonts downloaded in the RAM.“All” shows all fonts available to any option.
Font NameCourier 10Identify a specific font and where it is stored.Note: Courier 10 is the factory default setting.
Symbol Set10U PC-812U PC-850Specify the symbol set for each font name.Notes:10U PC-8 is the US factory default setting. 12U PC-850 is the international factory default setting.A symbol set is a set of alphabetical and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs, such as math symbols for scientific text. Only the supported symbol sets are shown.
PCL Emulation SettingsPoint Size1.00–1008.00Change the point size for scalable typographic fonts.Notes:12 is the factory default setting.Point size refers to the height of the characters in the font. One point equals approximately 0.014 of an inch. This can be increased or decreased in 0.25-point increments.
PCL Emulation SettingsPitch0.08–100.00Specify the font pitch for scalable monospaced fonts.Notes:10 is the factory default setting.Pitch refers to the number of fixed-space characters per inch (cpi). This can be increased or decreased in 0.01-cpi increments.For non-scalable monospaced fonts, the pitch appears on the display but cannot be changed.
PCL Emulation SettingsOrientationPortraitLandscapeSpecify the orientation of text and graphics on a page.Notes:• Portrait is the factory default setting. It prints text and graphics parallel to the short edge of the page.• Landscape prints text and graphics parallel to the long edge of the page.
PCL Emulation SettingsLines per Page1-255Specify the number of lines that print on each page.Notes:•60 is the US factory default setting. 64 is the international default setting.•The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the paper size and orientation before setting Lines per Page.
PCL Emulation SettingsA4 Width198 mm203 mmSet the printer to print on A4-size paper.Notes:•198 mm is the factory default setting.• The 203-mm setting sets the width of the page to allow the printing of eighty 10-pitch characters.
PCL Emulation SettingsAuto CR after LFOnOffSpecify whether the printer automatically performs a carriage return (CR) after a line feed (LF) control command.Note: Off is the factory default setting.
PCL Emulation SettingsAuto LF after CROnOffSpecify whether the printer automatically performs a line feed (LF) after a carriage return (CR) control command.Note: Off is the factory default setting.
Tray RenumberAssign MP FeederOffNone0-199Assign Tray [x]OffNone0-199Assign Manual PaperOffNone0-199Assign Manual EnvelopeOffNone0-199Configure the printer to work with printer software or programs that use different source assignments for trays and feeders.Notes:•“Off” is the factory default setting.•“None” ignores the Select Paper Feed command. This option appears only when it is selected by the PCL 5e interpreter.•“0-199” allows a custom setting to be assigned.
Tray RenumberView Factory DefaultsMPF Default = 8T1 Default = 1T2 Default = 4T3 Default = 5T4 Default = 20T5 Default = 21Env Default = 6MPaper Default = 2MEnv Default = 3Show the factory default setting assigned to each tray or feeder.
Tray RenumberRestore DefaultsYesNoRestore all tray and feeder assignments to the factory default settings.

HTML menu

Use To
Font NameJoanna MTSet the default font for HTML documents.
Albertus MTLetter GothicNote: The Times font is used in HTML documents that do not specify a font.
Antique OliveLubalin Graph
Apple ChanceryMarigold
Arial MTMonaLisa Recut
Avant GardeMonaco
BodoniNew CenturySbk
BookmanNew York
ChicagoOptima
ClarendonOxford
Cooper BlackPalatino
CopperplateStempelGaramond
CoronetTaffy
CourierTimes
EurostileTimesNewRoman
GaramondUnivers
GenevaZapf Chancery
Gill SansNewSansMTCS
GoudyNewSansMTCT
HelveticaNew SansMTJA
Hoefler TextNewSansMTKO
Intl CG Times
Intl Courier
Intl Univers
Font Size1–255 ptSet the default font size for HTML documents.Notes:•12 pt is the factory default setting.• Font size can be increased in 1-point increments.
Scale1–400%Scale the default font for HTML documents.Notes:•100% is the factory default setting.• Scaling can be increased in 1% increments.
OrientationPortraitLandscapeSet the page orientation for HTML documents.Note: Portrait is the factory default setting.
Margin Size8–255 mmSet the page margin for HTML documents.Notes:•19 mm is the factory default setting.• Margin size can be increased in 1-mm increments.
BackgroundsDo Not PrintPrintSpecify whether to print backgrounds on HTML documents.Note: Print is the factory default setting.

Image menu

Use To
Auto FitOnOffSelect the optimal paper size, scaling, and orientation.Note: On is the factory default setting. It overrides scaling and orientation settings for some images.
InvertOnOffInvert bitonal monochrome images.Notes:•Off is the factory default setting.•This setting does not apply to GIF or JPEG images.
ScalingAnchor Top LeftBest FitAnchor CenterFit Height/WidthFit HeightFit WidthScale the image to fit the selected paper size.Notes:•Best Fit is the factory default setting.•When Auto Fit is set to On, Scaling is automatically set to Best Fit.
OrientationSet the image orientation.
PortraitNote: Portrait is the factory default setting.
Landscape
Reverse Portrait
Reverse Landscape

Help menu

The Help menu consists of a series of Help pages that are stored in the multifunction printer (MFP) as PDF files. They contain information about using the printer and performing various tasks, including copying, e-mailing, and scanning.

English, French, German, and Spanish translations are stored in the printer.

Other translations are available on the Lexmark Web site at www.lexmark.com.

Menu item Description
Print All Guides Prints all the guides
Copy Guide Provides information about making copies and changing settings
E-mail GuideProvides information about sending e-mails using addresses or shortcut numbers, and about changing settings
FTP Guide Provides information about scanning documents directly to an FTP server using an FTP address, or shortcut numbers, and about changing settings
Color Quality Provides information about solving color quality issues
Print Defects Guide Provides help in resolving repeating defects in copies or prints
Information Guide Provides help in locating additional information
Supplies Guide Provides part numbers for ordering supplies

Saving money and the environment

Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see:

•The Notices chapter
• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
- The Lexmark recycling program at www.lexmark.com/recycle

By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This chapter outlines the settings and tasks that may yield a greater environmental benefit.

Saving paper and toner

Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can significantly reduce your carbon footprint by using recycled paper and the following printing suggestions, such as printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper.

For more information on how you can quickly save paper and energy using one printer setting, see "Using Eco-Mode" on page 127.

Using recycled paper

As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser printers. For more information on recycled papers that work well with your printer, see “Using recycled paper and other office papers” on page 48.

Conserving supplies

There are a number of ways you can reduce the amount of paper and toner you use when printing. You can:

Use both sides of the paper

If your printer model supports duplex printing, then you can control whether print appears on one or two sides of the paper by selecting 2-sided printing from the Print dialog or the Lexmark Toolbar.

Place multiple pages on one sheet of paper

You can print up to 16 consecutive pages of a multiple-page document onto one side of a single sheet of paper by selecting a setting from the Multipage printing (N-Up) section of the Print dialog screen.

Check your first draft for accuracy

Before printing or making multiple copies of a document:

  • Use the preview feature, which you can select from the Print dialog or the Lexmark Toolbar, to see what the document will look like before you print it.
  • Print one copy of the document to check its content and format for accuracy.

Avoid paper jams

Carefully select and load paper to avoid paper jams. For more information, see "Avoiding jams" on page 162.

Saving energy

Using Eco-Mode

Use Eco-Mode to quickly select one or more ways to reduce your printer's environmental impact.

1 From the printer control panel, navigate to:

Settings > OK > Settings > OK > General Settings > OK > Eco-Mode > OK > select the setting you want

Use To
OffUse the factory default settings for all settings associated with Eco-Mode. This setting supports the performance specifications for your printer.
Energy Reduceenergy use, especially when the printer is idle.Notes:Printer engine motors do not start until a job is ready to print. You may notice a short delay before the first page is printed.The printer enters Sleep mode after one minute of inactivity.
Energy/PaperUse all the settings associated with Energy and Paper modes.
Plain PaperEnable automatic two-sided (duplex) printing.Turn off print log features.

2 Press

LEXMARK CX310n - Using Eco-Mode - 1

Reducing printer noise

Enable Quiet mode to reduce the printer noise.

1 From the printer control panel, navigate to:

Settings > OK > Settings > OK > General Settings > OK > Quiet Mode > OK

2 Select a setting.

Use To
On Reduce printer noise.Notes:•Print jobs process at a reduced speed.•Printer engine motors do not start until a document is ready to print. There is a short delay before the first page is printed.•The alarm control and cartridge alarm sounds are turned off.•The printer ignores the Advance Start command.
Off Use factory default settings.Note:This setting supports the performance specifications of the printer.

3 Press

LEXMARK CX310n - Reducing printer noise - 1

Adjusting Sleep mode

To save energy, decrease the number of minutes before the printer enters Sleep mode. Select from 1 to 120. The factory default setting is 30 minutes.

Note: The printer still accepts print jobs when in Sleep mode.

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Navigate to:

Settings > General Settings > Timeouts

3 In the Sleep Mode field, enter the number of minutes you want the printer to wait before it enters Sleep mode.

4 Click Submit.

Using the printer control panel

1 From the printer control panel, navigate to:

LEXMARK CX310n - Using the printer control panel - 1

flowchart
graph LR
    A["Settings"] --> B["OK"]
    B --> C["Settings"]
    C --> D["OK"]
    D --> E["General Settings"]
    E --> F["OK"]
    F --> G["Timeouts"]
    G --> H["OK"]
    H --> I["Sleep Mode"]
    I --> J["OK"]

2 In the Sleep Mode field, select the number of minutes you want the printer to wait before it enters Sleep mode.

3 Press

LEXMARK CX310n - Using the printer control panel - 2

Using Hibernate mode

Hibernate is an ultra-low-power operating mode. When operating in Hibernate mode, all other systems and devices are powered down safely.

Notes:

  • Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long press of the Sleep button wakes the printer from Hibernate mode.
  • If the printer is in Hibernate mode, then the Embedded Web Server is disabled.

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If your are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > General Settings > Sleep Button Settings.

3 From the "Press Sleep Button" or "Press and Hold Sleep Button" drop-down menu, select Hibernate.

4 Click Submit.

Using the printer control panel

1 From the printer control panel, navigate to:

LEXMARK CX310n - Using the printer control panel - 1

2 Press the arrow buttons until Press Sleep Button or Press and Hold Sleep Button appears, and then press OK.

3 Press the arrow buttons until Hibernate appears, and then press OK.

Notes:

  • When Press Sleep Button is set to Hibernate, a short press of the Sleep button sets the printer to Hibernate mode.
  • When Press and Hold Sleep Button is set to Hibernate, a long press of the Sleep button sets the printer to Hibernate mode.

Setting Hibernate Timeout

Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a reduced power state.

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > General Settings > Timeouts.

3 From the Hibernate Timeout menu, select the number of hours, days, weeks, or months you want for the printer to wait before it goes into a reduced power state.

4 Click Submit.

Using the printer control panel

1 From the printer control panel, navigate to:

LEXMARK CX310n - Using the printer control panel - 1

flowchart
graph LR
    A["Settings"] --> B["OK"]
    B --> C["Settings"] --> D["OK"]
    D --> E["General Settings"] --> F["OK"]
    F --> G["Timeouts"] --> H["OK"]
    H --> I["Hibernate Timeout"] --> J["OK"]

2 Select the amount of time the printer waits after a print job is processed before it enters Hibernate mode.

LEXMARK CX310n - Using the printer control panel - 2

Using Schedule Power Modes

Schedule Power Modes lets you schedule when the printer goes into a reduced power state or into the Ready state.

Note: This feature is available only in network printers or printers connected to print servers.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > General Settings > Schedule Power Modes.

3 From the Action menu, select the power mode.

4 From the Time menu, select the time.

5 From the Day(s) menu, select the day or days.

6 Click Add.

Recycling

Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information, see:

•The Notices chapter
- The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
- The Lexmark recycling program at www.lexmark.com/recycle

Recycling Lexmark products

To return Lexmark products for recycling:

1 Go to www.lexmark.com/recycle.
2 Find the product type you want to recycle, and then select your country or region from the list.
3 Follow the instructions on the computer screen.

Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to determine the items they accept.

Recycling Lexmark packaging

Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of. These efficiencies result in fewer greenhouse emissions, energy savings, and natural resource savings.

Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area.

The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area.

When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.

Returning Lexmark cartridges for reuse or recycling

Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. Boxes used to return the cartridges are also recycled.

To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the prepaid shipping label. You can also do the following:

1 Go to www.lexmark.com/recycle.
2 From the Toner Cartridges section, select your country or region.
3 Follow the instructions on the computer screen.

Securing the printer

Using the security lock feature

The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place.

LEXMARK CX310n - Using the security lock feature - 1

natural_image Illustration of a printer with a magnified inset showing a file folder (no text or symbols visible)

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

Type of memory Description
Volatile memoryYour printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs.
Non-volatile memory Your printer may use two forms of non-volatile memory:EEPROM and NAND (flash memory). Both types are used to store operating system, device settings, and network information.

Erase the content of any installed printer memory in the following circumstances:

•The printer is being decommissioned.
•The printer is being moved to a different department or location.
•The printer is being serviced by someone from outside your organization.
•The printer is being removed from your premises for service.
•The printer is being sold to another organization.

Erasing volatile memory

The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buffered data, simply turn off the printer.

Erasing non-volatile memory

Erase individual settings, device and network settings, security settings, and embedded solutions by following these steps:

1 Turn off the printer.
2 Hold down 2 and 6 on the keypad while turning the printer on. Release the buttons only when the screen with the progress bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully turned on, a list of functions appears on the printer display.
3 Press the up or down arrow button until Wipe All Settings appears.

The printer will restart several times during this process.

Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer memory.

4 Navigate to:

Back > Exit Config Menu

The printer will perform a power-on reset, and then return to normal operating mode.

Finding printer security information

In high-security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons. For more information, visit the Lexmark security Web page.

You can also see the Embedded Web Server Administrator's Guide for additional information:

1 Go to http://support.lexmark.com, and then navigate to Software and Solutions > Other Applications.
2 Click the Manuals tab, and then select the Embedded Web Server Administrator's Guide.

Maintaining the printer

Periodically, certain tasks are required to maintain optimum print quality.

Storing supplies

Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.

Do not expose supplies to:

  • Direct sunlight
    •Temperatures above 35°C (95°F)
    •High humidity above 80%
    • Salty air
    •Corrosive gases
    •Heavy dust

Cleaning the printer parts

Cleaning the printer

Note: You may need to perform this task after every few months.

Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty.

1 Make sure that the printer is turned off and unplugged from the electrical outlet.

LEXMARK CX310n - Cleaning the printer - 1

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

2 Remove paper from the standard bin, multipurpose feeder, and manual feeder.
3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4 Dampen a clean, lint-free cloth with water, and use it to wipe the outside of the printer.

Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the printer.

5 Make sure all areas of the printer are dry before sending a new print job.

Cleaning the scanner glass

Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images.

1 Slightly dampen a soft, lint-free cloth or paper towel with water.

2 Open the scanner cover.

LEXMARK CX310n - Cleaning the scanner glass - 1

natural_image Illustration of an open printer with a red arrow pointing to the lid (no text or symbols visible)

3 Clean all the areas shown, and then let them dry.

LEXMARK CX310n - Cleaning the scanner glass - 2

text_image Diagram of an open file folder with numbered parts labeled 1 to 4
1 White underside of the ADF cover
2 White underside of the scanner cover
3 Scanner glass
4 ADF glass

4 Close the scanner cover.

Checking the status of parts and supplies

A message appears on the display when a replacement supply item is needed or when maintenance is required.

Checking the status of parts and supplies on the printer control panel

From the printer control panel, navigate to:

LEXMARK CX310n - Checking the status of parts and supplies on the printer control panel - 1

Status/Supplies >

LEXMARK CX310n - Checking the status of parts and supplies on the printer control panel - 2

View Supplies >

LEXMARK CX310n - Checking the status of parts and supplies on the printer control panel - 3

Checking the status of parts and supplies from the Embedded Web Server

Note: Make sure the computer and printer are connected to the same network.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Device Status > More Details.

Estimated number of remaining pages

The estimated number of remaining pages is based on the recent printing history of the printer. Its accuracy may vary significantly and is dependent on many factors, such as actual document content, print quality settings, and other printer settings.

The accuracy of the estimated number of remaining pages may decrease when the actual printing consumption is different from the historical printing consumption. Consider the variable level of accuracy before purchasing or replacing supplies based on the estimate. Until an adequate print history is obtained on the printer, initial estimates assume future supplies consumption based on the International Organization for Standardization* test methods and page content.

* Average continuous black declared cartridge yield in accordance with ISO/IEC 19752.

Ordering supplies

To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you purchased the printer.

Note: All life estimates for printer supplies assume printing on letter- or A4-size plain paper.

Using genuine Lexmark parts and supplies

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. Use of third-party supplies or parts can affect warranty coverage. Damage caused by the use of third-party supplies or parts is not covered by the warranty. All life indicators are designed to function with Lexmark supplies and parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components.

Ordering toner cartridges

Notes:

•The estimated cartridge yield is based on the ISO/IEC 19798 standard.
- Extremely low print coverage for extended periods of time may negatively affect actual yield and may cause cartridge parts to fail prior to exhaustion of toner.

Item United States and Canada European Union (EU), European Economic Area (EEA), and SwitzerlandRest of the world
Return Program toner cartridges
Black 801K 802K 808K
Cyan 801C 802C 808C
Magenta 801M 802M 808M
Yellow 801Y 802Y 808Y
Standard Yield Return Program toner cartridges
Black 801SK 802SK 808SK
Cyan 801SC 802SC 808SC
Magenta 801SM802SM808SM
Yellow 801SY802SY808SY
For more information on countries located in a region, visit www.lexmark.com/regions.

Regular cartridges

Item Worldwide
Standard Yield regular toner cartridges
Black 800S1
Cyan 800S2
Magenta 800S3
Yellow 800S4
For more information on countries located in a region, visit www.lexmark.com/regions.

Ordering imaging kits

Item All countries and regions
Black imaging kit 700Z1
Color imaging kit 700Z5

Ordering a maintenance kit

Notes:

• Using certain types of paper may require more frequent replacement of the maintenance kit.
- The separator pad, fuser, and transfer module are included in the maintenance kit and can also be individually ordered and replaced, if necessary. The separator pad is a customer replaceable part.
- To replace the maintenance kit, contact customer support at http://support.lexmark.com or your service representative.

Part name Type Supply number
Maintenance kit 115 V220 V40X7615
40X7616
100 V40X7617
Item Supply number
Separator pad 40X6247

Ordering a waste toner bottle

ItemAll countries and regions
Waste toner bottleC540X75G

Replacing supplies

Replacing the waste toner bottle

LEXMARK CX310n - Replacing the waste toner bottle - 1

text_image Exploded view diagram of a printer showing internal components with numbered labels
1 Top door
2 Waste toner bottle
3 Right side cover
4 Front door

1 Unpack the replacement waste toner bottle.
2 Open the front door.

LEXMARK CX310n - Replacing the waste toner bottle - 2

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

LEXMARK CX310n - Replacing the waste toner bottle - 3

natural_image Diagram of a printer with red arrows indicating internal components (no text or symbols present)

3 Open the top door.

LEXMARK CX310n - Replacing the waste toner bottle - 4

natural_image Diagram of a printer with internal components and a magnified view showing a device with red arrows (no text or symbols)

4 Remove the right side cover.

LEXMARK CX310n - Replacing the waste toner bottle - 5

text_image Diagram showing a printer's internal structure with numbered annotations and red arrows indicating process steps

5 Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle.

LEXMARK CX310n - Replacing the waste toner bottle - 6

text_image Diagram showing mechanical assembly with labeled components and directional arrows indicating motion or flow

6 Seal the used waste toner bottle in the enclosed packaging.

For more information, see "Recycling Lexmark products" on page 131.

7 Insert the replacement waste toner bottle.

LEXMARK CX310n - Replacing the waste toner bottle - 7

natural_image Diagram showing a car engine interior with highlighted components and a red arrow indicating motion or force (no text or symbols present)

8 Insert the right side cover.

LEXMARK CX310n - Replacing the waste toner bottle - 8

natural_image Illustration of a person interacting with a laptop, showing a computer screen and a magnified view of the face (no text or symbols present)

9 Slide and hold the release latch on the right side of the printer, and then slowly close the top door.

LEXMARK CX310n - Replacing the waste toner bottle - 9

text_image Diagram of a printer with numbered callouts highlighting internal components and directional arrows indicating process flow.

10 Close the front door.

LEXMARK CX310n - Replacing the waste toner bottle - 10

natural_image Diagram of a printer with red arrows indicating internal components (no text or symbols present)

Replacing a black and color imaging kit

1 Open the front door.

LEXMARK CX310n - Replacing a black and color imaging kit - 1

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

LEXMARK CX310n - Replacing a black and color imaging kit - 2

natural_image Diagram of a printer with red arrows indicating internal components (no text or symbols present)

2 Open the top door.

LEXMARK CX310n - Replacing a black and color imaging kit - 3

natural_image Illustration of a printer with internal components and a magnified view of the paper airplane (no text or symbols visible)

3 Remove the toner cartridges by lifting the handles, and then gently pulling them away from the imaging kit.

LEXMARK CX310n - Replacing a black and color imaging kit - 4

text_image Diagram showing a printer's internal structure with numbered annotations and color-coded components, highlighting a process step.

4 Remove the right side cover.

LEXMARK CX310n - Replacing a black and color imaging kit - 5

text_image Diagram showing a printer's internal structure with labeled parts and red arrows indicating process flow or transformation.

5 Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle.

LEXMARK CX310n - Replacing a black and color imaging kit - 6

text_image Technical diagram showing mechanical assembly with numbered annotations highlighting components

6 Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops.

LEXMARK CX310n - Replacing a black and color imaging kit - 7

text_image Diagram showing mechanical assembly with numbered components and directional arrows indicating motion or movement

7 Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit.

LEXMARK CX310n - Replacing a black and color imaging kit - 8

text_image Technical diagram of a printer internal structure with numbered annotations highlighting components

8 Unpack the replacement black and color imaging kit.

LEXMARK CX310n - Replacing a black and color imaging kit - 9

natural_image Diagram showing a printer being placed into a stack of colored rollers, with no text or symbols present.

Notes:

  • The color imaging kit includes the imaging kit and the cyan, magenta, yellow, and black developer units.
    •The black imaging kit includes the imaging kit and the black developer unit.

9 Seal the used imaging kit in the bag that the replacement imaging kit came in.

For more information, see "Recycling Lexmark products" on page 131.

LEXMARK CX310n - Notes: - 1

natural_image Illustration of a printer with a paper roll and a color strip being placed into it (no text or symbols)

Note: When replacing the black imaging kit, save the cyan, magenta, and yellow developer units. Dispose only the black developer unit.

10 Gently shake the yellow, cyan, magenta, and black developer units side-to-side.

LEXMARK CX310n - Notes: - 2

natural_image 3D rendering of a black rectangular object with red arrows indicating rotational or directional movement (no text or symbols)

11 Remove the red packing strip and the attached fabric from the developer units.

LEXMARK CX310n - Notes: - 3

natural_image Diagram of a mechanical assembly with red arrows indicating motion or force direction (no text or symbols)

12 Gently insert the yellow, cyan, magenta, and black developer units.

LEXMARK CX310n - Notes: - 4

natural_image Stacked black inkjet rollers with red arrows indicating compression or disassembly (no text or symbols visible)

Note: Make sure each developer unit is inserted into the matching color slot.

13 Remove the red packing strip from the imaging kit.

LEXMARK CX310n - Notes: - 5

natural_image Diagram of a black ink mill machine with red components and airflow arrows, showing internal structure (no text or symbols)

Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging kit. Doing so may affect the quality of future print jobs.

LEXMARK CX310n - Notes: - 6

text_image Diagram showing a battery pack with a prohibition symbol and no text, indicating no protection or no usage.

14 Align and then insert the imaging kit.

LEXMARK CX310n - Notes: - 7

natural_image Close-up of a printer's internal structure with color-coded modules and a magnified inset showing internal components (no text or symbols visible)

15 Gently but firmly push the blue levers down until the imaging kit fits into place.

LEXMARK CX310n - Notes: - 8

text_image Diagram showing mechanical assembly steps with numbered annotations indicating process flow

Note: Make sure that the imaging kit is fully seated.

16 Insert the waste toner bottle.

LEXMARK CX310n - Notes: - 9

natural_image Mechanical assembly diagram showing a component with highlighted parts and directional arrows (no text or symbols)

17 Insert the right side cover.

LEXMARK CX310n - Notes: - 10

natural_image Close-up of a car dashboard with two circular insets showing a green vehicle and red warning symbols (no text or labels)

18 Insert the toner cartridges.

LEXMARK CX310n - Notes: - 11

natural_image 3D rendering of a printer emitting a colorful block with a green leaf, no visible text or symbols

19 Slide and hold the release latch on the right side of the printer, and then slowly close the top door.

LEXMARK CX310n - Notes: - 12

text_image Diagram of an HP printer with numbered parts and a magnified view highlighting a device component.

20 Close the front door.

LEXMARK CX310n - Notes: - 13

natural_image Diagram of a printer with red arrows indicating internal components (no text or symbols present)

Replacing toner cartridges

Warning—Potential Damage: Damage caused by use of a non-Lexmark toner cartridge is not covered under warranty.

Note: A reduced print quality may result from using non-Lexmark toner cartridges.

1 Open the top door.

LEXMARK CX310n - Replacing toner cartridges - 1

natural_image Illustration of a printer with an open lid and internal components, showing a magnified view of the printer's internal structure (no text or symbols visible)

2 Remove the toner cartridge by lifting the handle, and then gently pulling it away from the imaging kit.

LEXMARK CX310n - Replacing toner cartridges - 2

text_image Diagram showing printer operation with numbered steps and color-coded components, highlighting a process with red arrows.

3 Unpack the new toner cartridge, and then remove its packaging.

LEXMARK CX310n - Replacing toner cartridges - 3

natural_image Diagram showing a yellow and black component being processed by a rolled paper sheet (no text or symbols present)

4 Align the new toner cartridge, and then press the cartridge down until it fits into place.

LEXMARK CX310n - Replacing toner cartridges - 4

natural_image 3D rendering of an open printer with colored paper and buttons, showing internal components (no text or symbols visible)

5 Slide and hold the release latch on the right side of the printer, and then slowly close the top door.

LEXMARK CX310n - Replacing toner cartridges - 5

text_image Diagram showing a printer with labeled parts and a magnified view highlighting a device component, marked with arrows.

6 Seal the used toner cartridge in the bag that the replacement toner cartridge came in. For more information, see "Recycling Lexmark products" on page 131.

Replacing a developer unit

Replace the developer unit when a print quality defect occurs or when damage occurs to the printer.

1 Open the front door.

LEXMARK CX310n - Replacing a developer unit - 1

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

LEXMARK CX310n - Replacing a developer unit - 2

natural_image Close-up of a printer's internal structure showing red arrows indicating process flow (no text or symbols visible)

2 Open the top door.

LEXMARK CX310n - Replacing a developer unit - 3

natural_image Disassembled printer with open circuit board and red warning symbol (no text or labels)

3 Lift the toner cartridge handle, and then gently pull it from the imaging kit.

LEXMARK CX310n - Replacing a developer unit - 4

text_image Diagram showing a 3D printing machine with labeled parts and a magnified view highlighting component 1 and component 2.

4 Remove the right side cover.

LEXMARK CX310n - Replacing a developer unit - 5

text_image Diagram showing a mechanical assembly process with labeled steps 1 and 2, indicating a step in sequence.

5 Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle.

LEXMARK CX310n - Replacing a developer unit - 6

text_image Diagram showing mechanical assembly with numbered annotations highlighting components and directional arrows

6 Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops.

LEXMARK CX310n - Replacing a developer unit - 7

text_image Diagram showing mechanical assembly with numbered components and directional arrows indicating motion or movement

7 Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit.

Warning—Potential Damage: Do not touch the underside of the imaging kit. Doing so could damage the imaging kit.

LEXMARK CX310n - Replacing a developer unit - 8

text_image Technical diagram of a mechanical device with numbered annotations highlighting components and directional arrows

8 Remove the used developer unit.

LEXMARK CX310n - Replacing a developer unit - 9

natural_image Two stacked black ink打印机 with colored paper strips, one emitting a red arrow (no text or symbols visible)

9 Gently shake the replacement developer unit side-to-side before removing it from its packaging.

LEXMARK CX310n - Replacing a developer unit - 10

natural_image Diagram of a black cylindrical object with red arrows indicating rotational or directional movement (no text or symbols)

10 Remove the red shipping cover from the developer unit.

LEXMARK CX310n - Replacing a developer unit - 11

natural_image Diagram of a mechanical assembly with red arrows indicating motion or force direction (no text or symbols)

11 Insert the developer unit.

LEXMARK CX310n - Replacing a developer unit - 12

natural_image Two stacked black inkjet collectors with colored bands, one emitting a red arrow (no text or symbols visible)

12 Align and then insert the imaging kit.

LEXMARK CX310n - Replacing a developer unit - 13

natural_image Close-up of a printer's internal structure showing color-coded components and a magnified inset (no text or symbols visible)

13 Gently but firmly push the blue levers down until the imaging kit fits into place.

LEXMARK CX310n - Replacing a developer unit - 14

text_image Diagram showing mechanical assembly with numbered annotations indicating steps of assembly or inspection

Note: Make sure that the imaging kit is fully seated.

14 Replace the waste toner bottle.

LEXMARK CX310n - Replacing a developer unit - 15

natural_image Mechanical assembly diagram showing a component with highlighted parts and directional arrows (no text or symbols)

15 Insert the right side cover.

LEXMARK CX310n - Replacing a developer unit - 16

natural_image Diagram showing two circular views of a device with green and red annotations, no readable text or symbols present.

16 Insert the toner cartridges.

LEXMARK CX310n - Replacing a developer unit - 17

text_image i.p.m

17 Slide and hold the release latch on the right side of the printer, and then slowly close the top door.

LEXMARK CX310n - Replacing a developer unit - 18

text_image Diagram of a printer with numbered parts highlighting a device's internal structure, labeled 1 and 2.

18 Close the front door.

LEXMARK CX310n - Replacing a developer unit - 19

natural_image Diagram of a printer with red arrows indicating internal components (no text or symbols present)

19 Seal the used developer unit in the bag that the replacement developer unit came in. For more information, see "Recycling Lexmark products" on page 131.

Moving the printer

Before moving the printer

LEXMARK CX310n - Before moving the printer - 1

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.

LEXMARK CX310n - Before moving the printer - 2

CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:

  • Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.
  • Disconnect all cords and cables from the printer before moving it.

- Lift the printer off the optional tray, and then set it aside instead of trying to lift the tray and printer at the same time.

Note: Use the handholds located on both sides of the printer to lift it.

Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty.

Moving the printer to another location

The printer and its hardware options can be safely moved to another location by following these precautions:

  • Any cart used to move the printer must have a surface able to support the full footprint of the printer.
  • Any cart used to move the hardware options must have a surface able to support the dimensions of the hardware options.
  • Keep the printer in an upright position.
  • Avoid severe jarring movements.

Shipping the printer

When shipping the printer, use the original packaging.

Managing the printer

Finding advanced networking and administrator information

This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com.

Checking the virtual display

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Check the virtual display that appears at the top left corner of the screen.

The virtual display works as an actual display would work on a printer control panel.

Setting up e-mail alerts

Configure the printer to send you e-mail alerts when the supplies are getting low, when the paper needs to be changed or added, or when there is a paper jam.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings.

3 From the Other Settings menu, click E-mail Alert Setup.
4 Select the items you want to be notified on, and then type the e-mail addresses.
5 Click Submit.

Note: For information on setting up the e-mail server, contact your system support person.

Viewing reports

You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, network, and supplies.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Reports, and then click the type of report you want to view.

Configuring supply notifications from the Embedded Web Server

You can determine how you would like to be notified when supplies run nearly low, low, very low, or reach their end-of-life by setting the selectable alerts.

Notes:

  • You can select alerts for toner cartridges, imaging kit, maintenance kit, and waste toner bottle.
  • All alerts can be set for nearly low, low, and very low supply conditions. Not all alerts can be set for the end-of-life supply condition. E-mail alert is available for all supply conditions.
  • The percentage of estimated remaining supply that prompts the alert can be set on some supplies for some supply conditions.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Print Settings > Supply Notifications.

3 From the drop-down menu for each supply, select one of the following notification options:

Notification Description
Off The normal printer behavior for all supplies occurs.
E-mail OnlyThe printer generates an e-mail when the supply condition is reached. The status of the supply appears on the menus page and status page.
Warning The printer showsthe warning message and generates an email about the status of the supply. The printer does not stop when the supply condition is reached.
Continuable Stop^1 The printer stops processing jobs when the supply condition is reached. The user needs to press a button to continue printing.
Non Continuable Stop^1,2 The printer stops when the supply condition is reached. The supply must be replaced to continue printing.
^1 The printer generates an e-mail about the status of the supply when supply notification is enabled. ^2 The printer stops when some supplies become empty to prevent damage.

4 Click Submit.

Copying printer settings to other printers

Note: This feature is available only in network printers.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

  • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click the Copy Printer Settings.
3 To change the language, select a language from the drop-down menu, and then click Click here to submit language.
4 Click Printer Settings.
5 Type the IP addresses of the source and target printers in their appropriate fields.

Note: If you want to add or remove a target printer, then click Add Target IP or Remove Target IP.

6 Click Copy Printer Settings.

Restoring factory default settings

If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings. For more information, see "Printing a menu settings page" on page 31.

If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option. For more information, see “Erasing non-volatile memory” on page 133.

Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All downloads stored in the RAM are deleted.

From the printer control panel, navigate to:

LEXMARK CX310n - Restoring factory default settings - 1

Settings > OK > Settings > OK > General Settings > OK > Factory Defaults > OK > Restore Now > OK

Clearing jams

Avoiding jams

Load paper properly

•Make sure paper lies flat in the tray.

LEXMARK CX310n - Load paper properly - 1

text_image Correct loading of paper Incorrect loading of paper
  • Do not remove a tray while the printer is printing.
  • Do not load a tray while the printer is printing. Load it before printing, or wait for a prompt to load it.
  • Do not load too much paper. Make sure the stack height is below the maximum paper fill indicator.
  • Do not slide the paper into the tray. Load paper as shown in the illustration.

LEXMARK CX310n - Load paper properly - 2

natural_image 3D illustration of a printer with green internal compartments and a red downward arrow indicating compression or disassembly (no text or symbols)
  • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes.
  • Push the tray firmly into the printer after loading paper.
  • Use only recommended paper or specialty media.
  • Do not load wrinkled, creased, damp, bent, or curled paper.
    •Flex, fan, and straighten paper before loading it.

LEXMARK CX310n - Use recommended paper - 1

text_image Diagram illustrating three-step folding or retraction process with red arrows indicating direction of movement
  • Do not use paper that has been cut or trimmed by hand.
  • Do not mix paper sizes, weights, or types in the same tray.
  • Make sure the paper size and type are set correctly on the computer or printer control panel.
  • Store paper according to manufacturer recommendations.

Understanding jam messages and locations

When a jam occurs, a message indicating the jam location and information to clear the jam appears on the printer display. Open the doors, covers, and trays indicated on the display to remove the jam.

Note: When Jam Recovery is set to On or Auto, the printer reprints jammed pages. However, Auto does not guarantee that the page will print.

LEXMARK CX310n - Understanding jam messages and locations - 1

text_image Exploded view diagram of a printer showing internal components with numbered labels
Jam location Messageon the display What to do
1Automatic document feeder (ADF)[x]-page jam, open automatic feeder top cover [28y.xx]Remove all paper from the ADF tray, and then remove the jammed paper.
2Standard bin[x]-page jam, clear standard bin [203.xx]Remove the jammed paper.
3Fuser[x]-page jam, open front door to clear fuser [202.xx]Open the front door, then pull the tab and hold the fuser cover down, and then remove the jammed paper.
4Front door[x]-page jam, open front door [20y.xx]Open the front door, and then remove the jammed paper.
5Duplex area[x]-page jam, open front door to clear duplex [23y.xx]Open the front door, and then remove the jammed paper.
6Tray [x][x]-page jam, open tray [x] [24y.xx]Pull out the indicated tray, and then remove the jammed paper.
7Multipurpose feeder[x]-page jam, clear multipurpose feeder [250.xx]Push the paper release lever to lift the paper rollers, and then remove the jammed paper.
8Manual feeder[x]-page jam, clear manual feeder [251.xx]Remove the jammed paper.

[x]-page jam, clear standard bin [203.xx]

1 Open the top door.

LEXMARK CX310n - [x]-page jam, clear standard bin [203.xx] - 1

natural_image Illustration of an HP printer with a magnified inset showing internal components (no text or symbols visible)

2 Firmly grasp the jammed paper on each side, and then gently pull it out.

Note: Make sure all paper fragments are removed.

LEXMARK CX310n - [x]-page jam, clear standard bin [203.xx] - 2

natural_image Exterior view of a white and black printer with open lid and colorful paper clip (no visible text or symbols)

3 Open the front door.

LEXMARK CX310n - [x]-page jam, clear standard bin [203.xx] - 3

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

LEXMARK CX310n - [x]-page jam, clear standard bin [203.xx] - 4

natural_image Close-up of a computer motherboard with red arrows indicating compression or disassembly (no text or symbols visible)

a If there is a jammed paper under the fuser, then firmly grasp the paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.

LEXMARK CX310n - [x]-page jam, clear standard bin [203.xx] - 5

natural_image Close-up of a printer's internal structure showing a paper feeding into a rack with red arrows indicating components (no text or symbols visible)

b Pull the green lever to open the fuser cover.

LEXMARK CX310n - [x]-page jam, clear standard bin [203.xx] - 6

natural_image Close-up of a printer's internal structure showing internal components and a magnified view of the printer's interior (no text or symbols visible)

c If there is a jammed paper in the fuser, then hold down the fuser cover, and then remove the paper. Note: Make sure all paper fragments are removed.

LEXMARK CX310n - [x]-page jam, clear standard bin [203.xx] - 7

natural_image Interior view of a printer's internal structure showing paper feed, cooling fins, and paper rolls (no text or symbols visible)

4 Slide and hold the release latch on the right side of the printer, and then slowly close the top door.

LEXMARK CX310n - [x]-page jam, clear standard bin [203.xx] - 8

text_image Diagram of a printer with numbered parts highlighting a printer's internal structure, labeled 1 and 2 with red arrows indicating process flow.

5 Close the front door.

LEXMARK CX310n - [x]-page jam, clear standard bin [203.xx] - 9

natural_image Diagram of a printer with red arrows indicating internal components (no text or symbols present)

6 From the printer control panel, touch √ to clear the message and continue printing. For non-touch-screen printer models, select Next > Clear the jam, press OK, and then press OK to confirm.

[x]-page jam, open front door to clear fuser [202.xx]

1 Open the front door.

LEXMARK CX310n - [x]-page jam, open front door to clear fuser [202.xx] - 1

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

LEXMARK CX310n - [x]-page jam, open front door to clear fuser [202.xx] - 2

natural_image Close-up of a printer's internal structure showing internal components and red arrows indicating motion (no text or symbols visible)

2 Open the top door.

LEXMARK CX310n - [x]-page jam, open front door to clear fuser [202.xx] - 3

natural_image Disassembled printer with internal components and a magnified inset showing a circular diagram (no text or symbols)

3 Pull the green lever to open the fuser cover.

LEXMARK CX310n - [x]-page jam, open front door to clear fuser [202.xx] - 4

natural_image Close-up of an open printer's internal structure with red arrows indicating process flow (no text or symbols visible)

4 Hold down the fuser cover, and then remove the jammed paper.

Note: Make sure all paper fragments are removed.

LEXMARK CX310n - [x]-page jam, open front door to clear fuser [202.xx] - 5

natural_image 3D cutaway view of a printer showing internal components and a red arrow indicating a specific part (no text or symbols present)

5 Slide and hold the release latch on the right side of the printer, and then slowly close the top door.

LEXMARK CX310n - [x]-page jam, open front door to clear fuser [202.xx] - 6

text_image Diagram of a printer with labeled parts and arrows indicating process steps, showing internal components and a magnified view.

6 Close the front door.

LEXMARK CX310n - [x]-page jam, open front door to clear fuser [202.xx] - 7

natural_image Diagram of a printer with red arrows indicating internal components (no text or symbols present)

7 From the printer control panel, touch √ to clear the message and continue printing. For non-touch-screen printer models, select Next > Clear the jam, press OK, and then press OK to confirm.

[x]-page jam, open front door [20y.xx]

1 Open the front door.

LEXMARK CX310n - [x]-page jam, open front door [20y.xx] - 1

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

LEXMARK CX310n - [x]-page jam, open front door [20y.xx] - 2

natural_image Close-up of a printer's internal structure with red arrows indicating process direction (no text or symbols)

2 Firmly grasp the jammed paper on each side, and then gently pull it out.

Note: Make sure all paper fragments are removed.

LEXMARK CX310n - [x]-page jam, open front door [20y.xx] - 3

natural_image Close-up of a printer's internal structure showing a rack with cooling fins and a paper clip inserted (no text or symbols visible)

3 Close the front door.

LEXMARK CX310n - [x]-page jam, open front door [20y.xx] - 4

natural_image Diagram of a printer with red arrows indicating internal components (no text or symbols present)

4 From the printer control panel, touch √ to clear the message and continue printing. For non-touch-screen printer models, select Next > Clear the jam, press OK, and then press OK to confirm.

[x]-page jam, open front door to clear duplex [23y.xx]

1 Open the front door.

LEXMARK CX310n - [x]-page jam, open front door to clear duplex [23y.xx] - 1

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

LEXMARK CX310n - [x]-page jam, open front door to clear duplex [23y.xx] - 2

natural_image Close-up of a printer's internal structure with red arrows indicating process flow (no text or symbols visible)

2 Firmly grasp the jammed paper on each side, and then gently pull it out.

Note: Make sure all paper fragments are removed.

LEXMARK CX310n - [x]-page jam, open front door to clear duplex [23y.xx] - 3

natural_image Close-up of a printer's internal structure showing blade and casing components (no text or symbols visible)

3 Close the front door.

LEXMARK CX310n - [x]-page jam, open front door to clear duplex [23y.xx] - 4

natural_image Diagram of a printer with red arrows indicating internal components (no text or symbols present)

4 From the printer control panel, touch √ to clear the message and continue printing. For non-touch-screen printer models, select Next > Clear the jam, press OK, and then press OK to confirm.

[x]-page jam, open tray [x] [24y.xx]

1 Pull out the tray completely.

Note: The message on the printer display indicates the tray where the jammed paper is located.

LEXMARK CX310n - [x]-page jam, open tray [x] [24y.xx] - 1

natural_image Two views of a printer holder device with red arrows indicating motion, no text or symbols present

2 Firmly grasp the jammed paper on each side, and then gently pull it out.

Note: Make sure all paper fragments are removed.

LEXMARK CX310n - [x]-page jam, open tray [x] [24y.xx] - 2

natural_image Two identical diagrams showing a printer with paper strips inserted into a base, each with red arrows indicating direction (no text or symbols present)

3 Insert the tray.

4 From the printer control panel, touch √ to clear the message and continue printing. For non-touch-screen printer models, select Next > Clear the jam, press OK, and then press OK to confirm.

[x]-page jam, clear manual feeder [251.xx]

1 Pull out the standard 250-sheet tray (Tray 1) and manual feeder.

LEXMARK CX310n - [x]-page jam, clear manual feeder [251.xx] - 1

natural_image Close-up of a printer's internal structure with green and black components, showing paper feed and printer output (no text or symbols visible)

2 Firmly grasp the jammed paper on each side, and then gently pull it out.

Note: Make sure all paper fragments are removed.

LEXMARK CX310n - [x]-page jam, clear manual feeder [251.xx] - 2

natural_image Close-up of a printer emitting paper strips with red arrows indicating compression or disassembly (no text or symbols present)

3 Insert the tray.

4 From the printer control panel, touch √ to clear the message and continue printing. For non-touch-screen printer models, select Next > Clear the jam, press OK, and then press OK to confirm.

[x]-page jam, clear multipurpose feeder [250.xx]

1 Push the paper release lever in the multipurpose feeder to access the jammed paper, and then gently pull out the paper.

Note: Make sure all paper fragments are removed.

LEXMARK CX310n - [x]-page jam, clear multipurpose feeder [250.xx] - 1

text_image Diagram showing printer printing process with numbered callouts highlighting key steps

2 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.

LEXMARK CX310n - [x]-page jam, clear multipurpose feeder [250.xx] - 2

text_image Illustration showing three steps of folding a document with red arrows indicating rotation or movement, likely illustrating a folding process.

3 Reload paper into the multipurpose feeder.

LEXMARK CX310n - [x]-page jam, clear multipurpose feeder [250.xx] - 3

natural_image Close-up of a printer printer with paper being inserted, showing paper layout and printer handle (no text or symbols visible)

4 Slide the paper guide until it rests lightly against the edge of the paper stack.

LEXMARK CX310n - [x]-page jam, clear multipurpose feeder [250.xx] - 4

text_image Diagram showing printer printing process with numbered annotations highlighting key components

5 From the printer control panel, touch √ to clear the message and continue printing. For non-touch-screen printer models, select Next > OK > Clear the jam, press OK > OK.

[x]-page jam, open automatic feeder top cover. [28y.xx]

1 Remove all original documents from the ADF tray.

Note: The message is cleared when the pages are removed from the ADF tray.

2 Open the ADF cover.

LEXMARK CX310n - [x]-page jam, open automatic feeder top cover. [28y.xx] - 1

natural_image 3D rendering of a printer internal structure with a red arrow indicating compression or disassembly (no text or symbols visible)

3 Firmly grasp the jammed paper on each side, and then gently pull it out.

Note: Make sure all paper fragments are removed.

LEXMARK CX310n - [x]-page jam, open automatic feeder top cover. [28y.xx] - 2

natural_image Interior view of a printer with open lid and paper feed, showing internal structure and red arrows indicating motion (no text or symbols)

4 Close the ADF cover.

5 Straighten the edges of the original documents, then load the documents into the ADF, and then adjust the paper guide.

6 From the printer control panel, touch √ to clear the message and continue printing. For non-touch-screen printer models, select Next > OK > Clear the jam, press OK > OK.

Troubleshooting

Understanding the printer messages

Adjusting color

Wait for the process to complete.

Change [paper source] to [custom type name]

Try one or more of the following:

- Load the correct size and type of paper in the tray, and then select Finished changing paper on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press OK to confirm.

Note: Make sure the paper size and type are specified in the Paper menu on the printer control panel.

- Cancel the print job.

Change [paper source] to [custom string]

Try one or more of the following:

- Load the correct size and type of paper in the tray, and then select Finished changing paper on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press OK to confirm.

Note: Make sure the paper size and type are specified in the Paper menu on the printer control panel.

- Cancel the print job.

Change [paper source] to [paper type] [paper size]

Try one or more of the following:

- Load the correct size and type of paper in the tray, and then select Finished changing paper on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press OK to confirm.

Note: Make sure the paper size and type are specified in the Paper menu on the printer control panel.

- Cancel the print job.

Close door

Make sure the right side cover is installed, and then close the front and top doors to clear the message.

Close flatbed cover and load originals if restarting job [2yy.xx]

From the printer control panel, try one or more of the following:

  • Select Scan from automatic feeder, and then press OK to continue scanning from the ADF immediately after the last successful scan job.
  • Select Scan from flatbed, and then press OK to continue scanning from the scanner glass immediately after the last successful scan job.
  • Select Finish job without further scanning, and then press OK to end the last successful scan job.

Note: This does not cancel the scan job. All successfully scanned pages will be processed further for copying or e-mailing.

  • Select Restart Job, and then press OK to restart the scan job with the same settings from the previous scan job.
  • Select Cancel Job, and then press OK to clear the message and cancel the scan job.

[Color] cartridge low [88.xy]

You may need to order a toner cartridge. If necessary, select Continue to clear the message and continue printing. For non-touch-screen printer models, press OK to confirm.

[Color] cartridge nearly low [88.xy]

If necessary, select Continue on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press OK to confirm.

[Color] cartridge very low, [x] estimated pages remain [88.xy]

You may need to replace the toner cartridge very soon. For more information, see the “Replacing supplies” section of the User’s Guide.

If necessary, select Continue on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press OK to confirm.

Complex page, some data may not have printed [39]

Try one or more of the following:

  • From the printer control panel, select Continue to ignore the message and continue printing. For non-touch-screen printer models, press OK to confirm.
  • Cancel the current print job. For non-touch-screen printer models, press OK to confirm.
    •Install additional printer memory.

Configuration change, some held jobs were not restored [57]

Held jobs are invalidated because of any of the following possible changes in the printer:

•The printer firmware has been updated.
•The tray for the print job is removed.
- The print job is sent from a flash drive that is no longer attached to the USB port.
- The printer hard disk contains print jobs that were stored when the hard disk was installed in a different printer model.

Note: The printer hard disk and the flash drive are supported only in select printer models.

From the printer control panel, select Continue to clear the message. For non-touch-screen printer models, press to confirm.

Defective flash detected [51]

Try one or more of the following:

-Replace the defective flash memory card.
- From the printer control panel, select Continue to ignore the message and continue printing. For non-touch-screen printer models, press OK to confirm.
- Cancel the current print job.

Error reading USB drive. Remove USB.

An unsupported USB device is inserted. Remove the USB device, and then insert a supported one.

Error reading USB hub. Remove hub.

An unsupported USB hub has been inserted. Remove the USB hub, and then install a supported one.

Incompatible tray [x] [59]

Remove, and then reinstall the indicated tray to clear the message.

Incorrect paper size, open [paper source] [34]

Try one or more of the following:

  • Load the correct size of paper in the tray.
  • From the printer control panel, select Continue to clear the message and print using a different tray. For non-touch-screen printer models, press OK to confirm.
  • Check the tray length and width guides and make sure the paper is loaded properly in the tray.
  • Make sure the correct paper size and type are specified in the Printing Preferences or in the Print dialog.
  • Make sure the paper size and type are specified in the Paper menu on the printer control panel.

  • Make sure that the paper size is correctly set. For example, if MP Feeder Size is set to Universal, then make sure the paper is large enough for the data being printed.

  • Cancel the print job.

Insert Tray [x]

Insert the indicated tray into the printer.

Insufficient memory for Flash Memory Defragment operation [37]

Try one or more of the following:

  • From the printer control panel, select Continue to stop the defragmentation and continue printing. For non-touch-screen printer models, press OK to confirm.
  • Delete fonts, macros, and other data from the printer memory.
    •Install additional printer memory.

Insufficient memory, some Held Jobs were deleted [37]

The printer deleted some held jobs in order to process current jobs.

Select Continue to clear the message. For non-touch-screen printer models, press OK to confirm.

Insufficient memory to collate job [37]

Try one or more of the following:

  • From the printer control panel, select Continue to print the part of the job already stored and begin collating the rest of the print job. For non-touch-screen printer models, press OK to confirm.
  • Cancel the current print job.

Insufficient memory to support Resource Save feature [35]

Install additional printer memory or select Continue on the printer control panel to disable Resource Save, clear the message, and continue printing. For non-touch-screen printer models, press OK to confirm.

Insufficient memory, some held jobs will not be restored [37]

Try one or more of the following:

  • From the printer control panel, select Continue to clear the message. For non-touch-screen printer models, press OK to confirm.
  • Delete other held jobs to free up additional printer memory.

Load [paper source] with [custom type name]

Try one or more of the following:

- Load the tray or feeder with the correct size and type of paper.

- To use the tray with the correct paper size or type, select Finished loading paper on the printer control panel. For non-touch-screen printer models, press OK to confirm.

Note: If the printer detects a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot detect a tray that has the correct paper type and size, then it prints from the default paper source.

- Cancel the current job.

Load [paper source] with [custom string]

Try one or more of the following:

- Load the indicated tray or feeder with the correct size and type of paper.

- To use the tray with the correct paper size or type, select Finished loading paper on the printer control panel. For non-touch-screen printer models, press OK to confirm.

Note: If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it prints from the default paper source.

- Cancel the current job.

Load [paper source] with [paper size]

Try one or more of the following:

- Load the tray or feeder with the correct size of paper.

- To use the tray or feeder with the correct paper size, select Finished loading paper on the printer control panel. For non-touch-screen printer models, press OK to confirm.

Note: If the printer detects a tray that has the correct paper size, then it feeds from that tray. If the printer cannot detect a tray that has the correct paper size, then it prints from the default paper source.

- Cancel the current job.

Load [paper source] with [paper type] [paper size]

Try one or more of the following:

- Load the tray or feeder with the correct size and type of paper.

- To use the tray or feeder with the correct paper size and type, select Finished loading paper on the printer control panel. For non-touch-screen printer models, press OK to confirm.

Note: If the printer detects a tray that has the correct paper size and type, then it feeds from that tray. If the printer cannot detect a tray that has the correct paper size and type, then it prints from the default paper source.

- Cancel the current job.

Load Manual Feeder with [custom string]

Try one or more of the following:

  • Load the feeder with the correct size and type of paper.
  • Depending on your printer model, touch Prompt each page, paper loaded or press OK on the printer control panel to clear the message and continue printing.
  • Cancel the current job.

Load Manual Feeder with [custom type name]

Try one or more of the following:

  • Load the feeder with the correct size and type of paper.
  • Depending on your printer model, touch Prompt each page, paper loaded or press OK on the printer control panel to clear the message and continue printing.
  • Cancel the current job.

Load Manual Feeder with [paper size]

Try one or more of the following:

  • Load the feeder with the correct size of paper.
  • Depending on your printer model, touch Prompt each page, paper loaded or press OK on the printer control panel to clear the message and continue printing.
  • Cancel the current job.

Load Manual Feeder with [paper type] [paper size]

Try one or more of the following:

  • Load the feeder with the correct size and type of paper.
  • Depending on your printer model, touch Prompt each page, paper loaded or press OK on the printer control panel to clear the message and continue printing.
  • Cancel the current job.

Maintenance kit low [80.xy]

You may need to order a maintenance kit. For more information, contact customer support at http://support.lexmark.com or your service representative. If necessary, select Continue to clear the message and continue printing. For non-touch-screen printer models, press OK to confirm.

Maintenance kit nearly low [80.xy]

For more information, contact customer support at http://support.lexmark.com or your service representative. If necessary, select Continue to clear the message and continue printing. For non-touch-screen printer models,

press OK to confirm.

Maintenance kit very low, [x] estimated pages remain [80.xy]

You may need to replace the maintenance kit very soon. For more information, contact customer support at http://support.lexmark.com or your service representative.

If necessary, select Continue on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press OK to confirm.

Memory full [38]

Try one or more of the following:

- From the printer control panel, select Cancel job to clear the message. For non-touch-screen printer models, press OK to confirm.

•Install additional printer memory.

Network [x] software error [54]

Try one or more of the following:

  • From the printer control panel, select Continue to continue printing. For non-touch-screen printer models, press OK to confirm.
  • Turn off the printer, wait for about 10 seconds, and then turn the printer back on.
  • Update the network firmware in the printer or print server. For more information, contact customer support.

Not enough free space in flash memory for resources [52]

Try one or more of the following:

  • From the printer control panel, select Continue to clear the message and continue printing. For non-touch-screen printer models, press OK to confirm.
  • Delete fonts, macros, and other data stored in the flash memory.
  • Upgrade to a larger capacity flash memory card.

Note: Downloaded fonts and macros that are not previously stored in the flash memory are deleted.

Non-Lexmark [color] [supply type], see User's Guide [33.xy]

Note: The supply type can be toner cartridge or the imaging kit.

The printer has detected a non-Lexmark supply or part installed in the printer.

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.

All life indicators are designed to function with Lexmark supplies and parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components.

Warning—Potential Damage: Use of third-party supplies or parts can affect warranty coverage. Damage caused by the use of third-party supplies or parts may not be covered by the warranty.

To accept any and all of these risks, and to proceed with the use of non-genuine supplies or parts in your printer, press and hold ✗ and the # button on the printer control panel simultaneously for 15 seconds.

For non-touch-screen printer models, press OK and simultaneously for 15 seconds to clear the message and continue printing.

If you do not wish to accept these risks, then remove the third-party supply or part from your printer, and then install a genuine Lexmark supply or part.

Note: For the list of supported supplies, see the “Ordering supplies” section of the User's Guide or visit www.lexmark.com.

Reinstall missing or unresponsive [color] cartridge [31.xy]

Try one or more of the following:

  • Install the missing toner cartridge. For more information, see the "Replacing supplies" section of the User's Guide.
  • Remove the unresponsive cartridge, and then reinstall it.

Note: If the message appears after reinstalling the supply, then the cartridge may be defective. Replace the cartridge.

Reinstall missing or unresponsive [type] imaging kit [31.xy]

Note: The type can be a black imaging kit, or a black and color imaging kit.

Try one or more of the following:

  • Install the missing imaging kit. For more information, see the "Replacing supplies" section of the User's Guide.
  • Remove the unresponsive imaging kit, and then reinstall it.

Note: If the message appears after reinstalling the supply, then the imaging kit may be defective. Replace the imaging kit.

Reload printed pages in Tray [x]

Try any of the following:

- From the printer control panel, select Continue to clear the message and continue printing the second side of the sheet. For non-touch-screen printer models, press OK to confirm.

- Cancel the print job.

Remove packaging material, [area name]

1 Remove any remaining packing material from the indicated location.
2 From the printer control panel, touch Continue to clear the message. For non-touch-screen printer models, press OK to confirm.

Remove paper from standard output bin

Remove the paper stack from the standard bin.

Replace [color] cartridge, 0 estimated pages remain [88.xy]

Replace the indicated toner cartridge to clear the message and continue printing. For more information, see the instruction sheet that came with the supply.

Note: If you do not have a replacement cartridge, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com.

Replace [color] cartridge, printer region mismatch [42.xy]

Install a toner cartridge that matches the region number of the printer. x indicates the value of the printer region. y indicates the value of the cartridge region. x and y can have the following values:

Region number Region
0Global
1 United States, Canada
2 European Union (EU), European Economic Area (EEA), Switzerland
8 Rest of the world
9lnvali d

Notes:

  • The x and y values represent .xy in the error code that appears on the printer control panel.
    •The x and y values must match for printing to continue.

Replace [type] imaging kit, 0 estimated pages remain [84.xy]

Note: The type can be a black imaging kit, or a black and color imaging kit.

Replace the indicated imaging kit to clear the message and continue printing. For more information, see the instruction sheet that came with the supply.

Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com.

Replace all originals if restarting job.

From the printer control panel, try one or more of the following:

  • Select Scan from automatic feeder, and then press OK to continue scanning from the ADF immediately after the last successful scan job.
  • Select Scan from flatbed, and then press OK to continue scanning from the scanner glass immediately after the last successful scan job.

- Select Finish job without further scanning, and then press OK to end the last successful scan job.

Note: This does not cancel the scan job. All successfully scanned pages will be processed further for copying or e-mailing.

  • Select Restart Job, and then press OK to restart the scan job with the same settings from the previous scan job.
  • Select Cancel Job, and then press OK to clear the message and cancel the scan job.

Replace defective [type] imaging kit [31.xy]

Note: The type can be a black imaging kit, or a black and color imaging kit.

Replace the defective imaging kit to clear the message and continue printing. For more information, see the instruction sheet that came with the supply.

Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com.

Replace jammed originals if restarting job.

From the printer control panel, try one or more of the following:

  • Select Scan from automatic feeder, and then press OK to continue scanning from the ADF immediately after the last successful scan job.
  • Select Scan from flatbed, and then press OK to continue scanning from the scanner glass immediately after the last successful scan job.
  • Select Finish job without further scanning, and then press OK to end the last successful scan job.

Note: This does not cancel the scan job. All successfully scanned pages will be processed further for copying or e-mailing.

  • Select Restart Job, and then press OK to restart the scan job with the same settings from the previous scan job.
  • Select Cancel Job, and then press OK to clear the message and cancel the scan job.

Replace maintenance kit, 0 estimated pages remain [80.xy]

Contact customer support at http://support.lexmark.com or your service representative, and then report the message. The printer is scheduled for maintenance.

Replace missing [type] imaging kit [31.xy]

Note: The type can be a black imaging kit, or a black and color imaging kit.

Install the indicated imaging kit to clear the message. For more information, see the “Replacing supplies” section of the User’s Guide.

Replace missing waste toner bottle [82.xy]

Install the missing waste toner bottle to clear the message. For more information, see the instruction sheet that came with the supply.

Replace unsupported [color] cartridge [32.xy]

Remove the toner cartridge, and then install a supported one to clear the message.

Note: If you do not have a replacement cartridge, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com.

Replace unsupported [type] imaging kit [32.xy]

Note: The type can be a black imaging kit, or a black and color imaging kit.

Remove the indicated imaging kit, and then install a supported one to clear the message.

Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com.

Replace waste toner bottle [82.xy]

Replace the waste toner bottle to clear the message.

Scanner automatic feeder cover open

Close the ADF cover.

Scanner disabled by admin [840.01]

Print without the scanner, or contact your system support person.

Scanner disabled. Contact system administrator if problem persists. [840.02]

From the printer control panel, try one or more of the following:

  • Select Continue with scanner disabled to return to the home screen, and then contact your system support person.
  • Select Reboot and automatically enable scanner to cancel the job.

Note: This attempts to enable the scanner.

- For non-touch-screen printer models, press OK to confirm.

Scanner jam, remove all originals from the scanner [2yy.xx]

Remove the jammed paper from the scanner.

Scanner jam, remove jammed originals from the scanner [2yy.xx]

Remove the jammed paper from the scanner.

SMTP server not set up. Contact system administrator.

From the printer control panel, press to clear the message.

Note: If the message appears again, then contact your system support person.

Standard network software error [54]

Try one or more of the following:

  • From the printer control panel, select Continue to continue printing. For non-touch-screen printer models, press OK to confirm.
  • Turn off the printer and then turn it back on.
  • Update the network firmware in the printer or print server. For more information, contact customer support.

Standard USB port disabled [56]

From the printer control panel, select Continue to clear the message. For non-touch-screen printer models, press to confirm.

OK

Notes:

  • The printer discards any data received through the USB port.
  • Make sure the USB Buffer menu is not set to Disabled.

Supply needed to complete job

Try one or more of the following:

- From the printer control panel, touch Prompt for supplies to view all error messages that indicate what supplies are needed to continue processing the current job. For non-touch-screen printer models, press OK to clear the message and continue printing.

1 Order the missing supply immediately.
2 Install the supply. For more information, see the instruction sheet that came with the supply.
- Cancel the print job, then install the missing supply, and then resend the print job.

Too many flash options installed [58]

1 Turn off the printer.
2 Unplug the power cord from the electrical outlet.
3 Remove the extra flash memory.

4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.

Too many trays attached [58]

1 Turn off the printer.
2 Unplug the power cord from the electrical outlet.
3 Remove the extra trays.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.

[Type] imaging kit low [84.xy]

Note: The type can be a black imaging kit, or a black and color imaging kit.

You may need to order an imaging kit. If necessary, select Continue on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press OK to confirm.

[Type] imaging kit nearly low [84.xy]

Note: The type can be a black imaging kit, or a black and color imaging kit.

If necessary, select Continue on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press OK to confirm.

[Type] imaging kit very low, [x] estimated pages remain [84.xy]

Note: The type can be a black imaging kit, or a black and color imaging kit.

You may need to replace the imaging kit very soon. For more information, see the “Replacing supplies” section of the User’s Guide.

If necessary, select Continue on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press OK to confirm.

Unformatted flash detected [53]

Try one or more of the following:

  • From the printer control, select Continue to stop the defragmentation and continue printing. For non-touch-screen printer models, press OK to confirm.
  • Format the flash memory.

Note: If the error message remains, then the flash memory may be defective and need to be replaced.

Waste toner bottle nearly full [82.xy]

You may need to order a waste toner bottle. If necessary, select Continue on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press OK to confirm.

From the printer control panel, press to clear the message.

Note: If the message appears again, then contact your system support person.

Solving printer problems

Basic printer problems

The printer is not responding

Action Yes No
Step 1Make sure the printer is turned on.Is the printer turned on?Go to step 2. Turn on the printer.
Step 2Check if the printer is in Sleep mode or Hibernate mode.Is the printer in Sleep mode or Hibernate mode?Press the Sleep button to wake the printer from Sleep mode or Hibernate mode.Go to step 3.
Step 3Check if one end of the power cord is plugged into the printer and the other to a properly grounded electrical outlet.Is the power cord plugged into the printer and a properly grounded electrical outlet?Go to step 4. Plug one end of the power cord into the printer and the other to a properly grounded electrical outlet.
Step 4Check other electrical equipment plugged into the electrical outlet.Does other electrical equipment work?Unplug the other electrical equipment, and then turn on the printer. If the printer does not work, then reconnect the other electrical equipment.Go to step 5.
Step 5Check if the cables connecting the printer and the computer are inserted in the correct ports.Are the cables inserted in the correct ports?Go to step 6. Make sure to match the following:•The USB symbol on the cable with the USB symbol on the printer•The appropriate Ethernet cable with the Ethernet port
Step 6Make sure the electrical outlet is not turned off by a switch or breaker.Is the electrical outlet turned off by a switch or breaker?Turn on the switch or reset the breaker.Go to step 7.
Step 7Check if the printer is plugged into any surge protectors, uninterruptible power supplies, or extension cords.Is the printer plugged into any surge protectors, uninterruptible power supplies, or extension cords?Connect the printer power cord directly to a properly grounded electrical outlet.Go to step 8.
Step 8Check if one end of the printer cable is plugged into a port on the printer and the other to the computer, print server, option, or other network device.Is the printer cable securely attached to the printer and the computer, print server, option, or other network device?Go to step 9. Connect the printer cable securely to the printer and the computer, print server, option, or other network device.
Step 9Make sure to install all hardware options properly and remove any packing material.Are all hardware options properly installed and all packing material removed?Go to step 10. Turn off the printer, remove all packing materials, then reinstall the hardware options, and then turn on the printer.
Step 10Check if you have selected the correct port settings in the printer driver.Are the port settings correct?Go to step 11. Use correct printer driver settings.
Step 11Check the installed printer driver.Is the correct printer driver installed?Go to step 12. Install the correct printer driver.
Step 12Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.Is the printer working?The problem is solved. Contact customer support.

Printer display is blank

Action Yes No
Step 1Press the Sleep button on the printer control panel.Does Ready appear on the printer display?The problem is solved.Go to step 2.
Step 2Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.Do Please wait and Ready appear on the printer display?The problem is solved.Turn off the printer, and then contact customer support.

Option problems

Cannot detect internal option

Action Yes No
Step 1Turn off the printer, then wait for about 10 seconds, and then turn on the printer.Does the internal option operate correctly?The problem is solved.Go to step 2.
Step 2Check if the internal option is properly installed in the controller board.a Turn off the printer using the power switch, and then unplug the power cord from the electrical outlet.b Make sure the internal option is installed in the appropriate connector in the controller board.c Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.Is the internal option properly installed in the controller board?Go to step 3. Connect the internal option to the controller board.
Step 3Print a menu settings page, and then check to see if the internal option is listed in the Installed Features list.Is the internal option listed in the menu settings page?Go to step 4. Reinstall the internal option.
Step 4a Check if the internal option is selected.It may be necessary to manually add the internal option in the printer driver to make it available for print jobs. For more information, see “Updating available options in the printer driver” on page 25.b Resend the print job.Does the internal option operate correctly?The problem is solved.Contact customer support.

Tray problems

Action Yes No
Step 1a Pull out the tray, and then do one or more of the following:Check for paper jams or misfeeds.Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.If you are printing on custom-size paper, then make sure that the paper guides rest against the edges of the paper.Make sure the paper is below the maximum paper fill indicator.Make sure paper lies flat in the tray.b Check if the tray closes properly.Is the tray working?The problem is solved.Go to step 2.
Step 2a Turn off the printer, then wait about 10 seconds, and then turn the printer back on.b Resend the print job.Is the tray working?The problem is solved.Go to step 3.
Step 3Check if the tray is installed and recognized by the printer.Print a menu settings page, and then check if the tray is listed in the Installed Features list.Is the tray listed in the menu settings page?Go to step 4. Reinstall the tray. For more information, see the setup documentation that came with the tray.
Step 4Check if the tray is available in the printer driver.Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see “Updating available options in the printer driver” on page 25.Is the tray available in the printer driver?The problem is solved.Contact customer support.

Paper feed problems

Jammed pages are not reprinted

Action Yes No
a Turn on jam recovery.1 From the printer control panel, navigate to:Settings > General Settings > Print Recovery > Jam Recovery2 Select On or Auto.3 Depending on your printer model, press OK or touch Submit.b Resend the pages that did not print.Were the jammed pages reprinted?The problem is solved.Contact customer support.

Paper frequently jams

Action Yes No
Step 1a Pull out the tray, and then do one or more of the following:Make sure paper lies flat in the tray.Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.Check if the paper guides are aligned against the edges of the paper.Make sure the paper is below the maximum paper fill indicator.Check if you are printing on a recommended paper size and type.b Insert the tray properly.If jam recovery is enabled, then the print jobs will reprint automatically.Do paper jams still occur frequently?Go to step 2. The problem is solved.
Step 2a Load paper from a fresh package.Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.b Resend the print job.Do paper jams still occur frequently?Go to step 3. The problem is solved.
Step 3a Review the tips on avoiding jams. For more information, see “Avoiding jams” on page 162.b Follow the recommendations, and then resend the print job.Do paper jams still occur frequently?Contact customer support.The problem is solved.

Paper jam message remains after jam is cleared

Action Yes No
a Do either of the following:For touch-screen printer models, touch or Done.For non-touch-screen printer models, select Next >OK >Clear the jam, press OK >OK .b Follow the instructions on the printer display.Does the paper jam message remain?Contact customer support.The problem is solved.

Solving print problems

Printing problems

Confidential and other held jobs do not print

Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs.

Action Yes No
Step 1Open the held jobs folder on the printer display, and then verify that your print job is listed.Is your print job listed in the held jobs folder?Go to step 2. Select oneof the Print and Hold options, and then resend the print job. For more information, see “Printing confidential and other held jobs” on page 55.
Step 2The print job may contain a formatting error or invalid data.•Delete the print job, and then send it again.•For PDF files, generate a new PDF, and then print it again.If you are printing from the Internet, then the printer may be reading multiple job titles as duplicates and deleting all jobs except the first one.For Windows usersa Open the Print Properties folder.b From the Print and Hold dialog, select the “Keep duplicate documents” check box.c Enter a PIN number.For Macintosh usersSave each print job, name each job differently, and then send the individual jobs to the printer.Does the job print?The problem is solved.Go to step 3.
Step 3Free up additional printer memory by deleting some of the held jobs.Does the job print?The problem is solved.Add additional printer memory.

Incorrect characters print

Action Yes No
Step 1Make sure the printer is not in Hex Trace mode.Note: If Ready Hex appears on the printer display, then turn off the printer, and then turn it back on to deactivate Hex Trace mode.Is the printer in Hex Trace mode?Deactivate Hex Trace mode.Go to step 2.
Step 2a From the printer control panel, select Standard Network or Network [x], and then set SmartSwitch to On.b Resend the print job.Do incorrect characters print?Contact customer support.The problem is solved.

Job prints from the wrong tray or on the wrong paper

Action Yes No
Step 1a Check if you are printing on paper that is supported by the tray.b Resend the print job.Did the job print from the correct tray or on the correct paper?The problem is solved.Go to step 2.
Step 2a From the Paper menu on the printer control panel, set the paper size and type to match the paper loaded in the tray.b Resend the print job.Did the job print from the correct tray or on the correct paper?The problem is solved.Go to step 3.
Step 3a Depending on your operating system, open Printing Preferences or the Print dialog, and then specify the paper type.b Resend the print job.Did the job print from the correct tray or on the correct paper?The problem is solved.Go to step 4.
Step 4a Check if the trays are not linked.b Resend the print job.Did the job print from the correct tray or on the correct paper?The problem is solved.Contact customer support.

Large jobs do not collate

Action Yes No
Step 1a From the Finishing menu on the printer control panel, set Collate to (1,2,3) (1,2,3).b Resend the print job.Did the job print and collate correctly?The problem is solved.Go to step 2.
Step 2a From the printer software, set Collate to (1,2,3) (1,2,3).Note: Setting Collate to (1,1,1) (2,2,2) in the software overrides the setting in the Finishing menu.b Resend the print job.Did the job print and collate correctly?The problem is solved.Go to step 3.
Step 3Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job.Did the job print and collate correctly?The problem is solved.Contact customer support.

Multiple-language PDF files do not print

Action Yes No
Step 1a Check if the print options for the PDF output are set to embed all fonts.For more information, see the documentation that came with Adobe Acrobat.b Generate a new PDF file, and then resend the print job.Do the files print?The problem is solved.Go to step 2.
Step 2a Open the document you want to print in Adobe Acrobat.b Click File > Print > Advanced > Print As Image > OK > OK.Do the files print?The problem is solved.Contact customer support.

Print jobs do not print

Action Yes No
Step 1a From the document you are trying to print, open the Print dialog and check if you have selected the correct printer.Note: If the printer is not the default printer, then you must select the printer for each document that you want to print.b Resend the print job.Do the jobs print?The problem is solved.Go to step 2.
Step 2a Check if the printer is plugged in and turned on, and if Ready appears on the printer display.b Resend the print job.Do the jobs print?The problem is solved.Go to step 3.
Step 3If an error message appears on the printer display, then clear the message.Note: The printer continues to print after clearing the message.Do the jobs print?The problem is solved.Go to step 4.
Step 4a Check if the ports (USB, serial, or Ethernet) are working and if the cables are securely connected to the computer and the printer.Note: For more information, see the setup documentation that came with the printer.b Resend the print job.Do the jobs print?The problem is solved.Go to step 5.
Step 5a Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.b Resend the print job.Do the jobs print?The problem is solved.Go to step 6.
Step 6a Remove, and then reinstall the printer software. For more information, see “Installing the printer software” on page 24.Note: The printer software is available athttp://support.lexmark.com.b Resend the print job.Do the jobs print?The problem is solved.Contact customer support.

Print job takes longer than expected

Action Yes No
Step 1Change the environmental settings of the printer.a From the printer control panel, navigate to:Settings > General Settingsb Select Eco-Mode or Quiet Mode, and then select Off.Note: Disabling Eco-Mode or Quiet Mode may increase the consumption of energy or supplies, or both.Did the job print?The problem is solved.Go to step 2.
Step 2Reduce the number and size of fonts, the number and complexity of images, and the number of pages in the print job, and then resend the jobDid the job print?The problem is solved.Go to step 3.
Step 3a Remove held jobs stored in the printer memory.b Resend the print job.Did the job print?The problem is solved.Go to step 4.
Step 4a Disable the Page Protect feature.From the printer control panel, navigate to:Settings > General Settings > Print Recovery > Page Protect > Offb Resend the print job.Did the job print?The problem is solved.Go to step 5.
Step 5a Check if the cable connections to the printer and print server are secure. For more information, see the setup documentation that came with the printer.b Resend the print job.Did the job print?The problem is solved.Go to step 6.
Step 6Install additional printer memory, and then resend the print job.Did the job print?The problem is solved.Contact customer support.

Repeating defects appear on prints

LEXMARK CX310n - Repeating defects appear on prints - 1

text_image ) ) ) )
Action Yes No
Step 1Measure the distance between the defects.Check for a distance between the defects that equals:25.1 mm (0.98 in.)29.8 mm (1.17 in.)43.9 mm (1.72 in.)45.5 mm (1.79 in.)94.2 mm (3.70 in.)Is the distance between defects equal to one of the listed measurements?Go to step 2.1 Check if the distance between the defects is equal to one of the following:37.7 mm (1.48 in.)78.5 mm (3.09 in.)95 mm (3.74 in.)2 Take note of the distance, and then contact customer support at http://support.le xmark.com or your service representative.
Step 2Replace the imaging kit, and then resend the print job.Do the repeating defects still appear?Contact customer support.The problem is solved.

Tray linking does not work

Notes:

•The trays can detect paper length.
- The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper Size/Type menu.

Action Yes No
Step 1a Open the trays, and then check if they contain paper of the same size and type.•Check if the paper guides are in the correct positions for the size of the paper loaded in each tray.•Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.b Resend the print job.Do the trays link correctly?The problem is solved.Go to step 2.
Step 2a From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the trays to be linked.Note: The paper size and type must match for trays to be linked.b Resend the print job.Do the trays link correctly?The problem is solved.Contact customer support.

Unexpected page breaks occur

Action Yes No
Step 1Adjust the print timeout settings.a From the printer control panel, navigate to:Settings > General Settings > Timeouts > Print Timeoutb Select a higher setting and then, depending on your printer model,select OK or Submit.c Resend the print job.Did the file print correctly?The problem is solved.Go to step 2.
Step 2a Check the original file for manual page breaks.b Resend the print job.Did the file print correctly?The problem is solved.Contact customer support.

Characters have jagged or uneven edges

LEXMARK CX310n - Print quality problems - 1

text_image ABC DEF
Action Yes No
Step 1a Print a font sample list to check if the fonts you are using are supported by the printer.1 From the printer control panel, navigate to:Menus > Reports > Print Fonts2 Select PCL Fonts or PostScript Fonts.b Resend the print job.Are you using fonts that are supported by the printer?Go to step 2. Select a font that is supported by the printer.
Step 2Check if the fonts installed on the computer are supported by the printer.Are the fonts installed on the computer supported by the printer?The problem is solved. Contact customer support.

Clipped pages or images

LEXMARK CX310n - Clipped pages or images - 1

text_image ABCD ABCD ABCD

LEXMARK CX310n - Clipped pages or images - 2

text_image Leading edge Trailing edge
Action Yes No
Step 1a Move the width and length guides in the tray to the correct positions for the paper loaded.b Resend the print job.Is the page or image clipped?Go to step 2. The problem is solved.
Step 2From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray.Does the paper size match the paper loaded in the tray?Go to step 3. Do one ormore of the following:•From the printer control panel, change the paper size to match the paper loaded in the tray.•From the printer control panel, change the paper type to match the paper loaded in the tray.
Step 3a Depending on your operating system, specify the paper size from Printing Preferences or from the Print dialog.b Resend the print job.Is the page or image clipped?Go to step 4. The problem is solved.
Step 4a Remove, and then reinstall the imaging kit.Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.b Resend the print job.Is the page or image clipped?Contact customer support.The problem is solved.

Gray background on prints

LEXMARK CX310n - Gray background on prints - 1

LEXMARK CX310n - Gray background on prints - 2

Action Yes No
Step 1Reduce the toner darkness.aFrom the Quality menu on the printer control panel, reduce the toner density.Note:4 is the factory default setting.bResend the print job.Did the gray background disappear?The problem is solved.Go to step 2.
Step 2aRemove, and then reinstall the imaging kit.Warning—Potential Damage:Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.Warning—Potential Damage:Do not touch the underside of the imaging kit. This could damage the imaging kit.bResend the print job.Did the gray background disappear?The problem is solved.Contact customer support.

Horizontal voids appear on prints

LEXMARK CX310n - Horizontal voids appear on prints - 1

text_image Leading edge Trailing edge
Action Yes No
Step 1a Make sure your software program is using a correct fill pattern.b Resend the print job.Do horizontal voids appear on prints?Go to step 2. The problem is solved.
Step 2a Load the specified tray or feeder with a recommended type of paper.b Resend the print job.Do horizontal voids appear on prints?Go to step 3. The problem is solved.
Step 3a Remove, and then reinstall the imaging kit.Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.b Resend the print job.Do horizontal voids appear on prints?Go to step 4. The problem is solved.
Step 4Replace the imaging kit, and then resend the print job.Do horizontal voids appear on prints?Contact customer support.The problem is solved.

Incorrect margins on prints

LEXMARK CX310n - Incorrect margins on prints - 1

text_image ABCD ABCD ABCD
Action Yes No
Step 1a Move the width and length guides in the tray to the correct positions for the paper size loaded.b Resend the print job.Are the margins correct?The problem is solved.Go to step 2.
Step 2From the printer control panel, set the paper size in the Paper menu to match the paper loaded in the tray.Does the paper size match the paper loaded in the tray?Go to step 3. Do one or more of the following:Specify the paper size from the tray settings to match the paper loaded in the tray.Change the paper loaded in the tray to match the paper size specified in the tray settings.
Step 3a Depending on your operating system, specify the paper size from Printing Preferences or from the Print dialog.b Resend the print job.Are the margins correct?The problem is solved.Contact customer support.

Paper curl

Action Yes No
Step 1Move the width and length guides in the tray to the correct positions for the size of the paper loaded.Are the width and length guides positioned correctly?Go to step 2. Adjust thewidth and length guides.
Step 2From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray.Do the paper type and weight match the type and weight of the paper in the tray?Go to step 3. Specify thepaper type and weight from the tray settings to match the paper loaded in the tray.
Step 3a Depending on your operating system, specify the paper type and weight from Printing Preferences or from the Print dialog.b Resend the print job.Is the paper still curled?Go to step 4. The problem is solved.
Step 4a Remove the paper from the tray, and then turn it over.b Resend the print job.Is the paper still curled?Go to step 5. The problem is solved.
Step 5a Load paper from a fresh package.Note:Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.b Resend the print job.Is the paper still curled?Contact customer support.The problem is solved.

LEXMARK CX310n - Print irregularities - 1

text_image ABCDE ABCDE ABCDE

LEXMARK CX310n - Print irregularities - 2

text_image Leading edge Trailing edge
Action Yes No
Step 1a Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray.b Resend the print job.Do print irregularities still appear?Go to step 2. The problem is solved.
Step 2From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray.Is the tray set to the size and type of the paper loaded in the tray?Go to step 3. Do one or more of the following:Specify the paper size from the tray settings to match the paper loaded in the tray.Change the paper loaded in the tray to match the paper size specified in the tray settings.
Step 3a Depending on your operating system, specify the paper type and weight from Printing Preferences or from the Print dialog.b Resend the print job.Do print irregularities still appear?Go to step 4. The problem is solved.
Step 4Check if the paper loaded in the tray has texture or rough finishes.Are you printing on textured or rough paper?From the printer control panel, set the paper texture in the Paper menu to match the paper loaded in the tray.Go to step 5.
Step 5a Load paper from a fresh package.Note:Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.b Resend the print job.Do print irregularities still appear?Go to step 6. The problem is solved.
Step 6Replace the imaging kit, and then resend the print job.Do print irregularities still appear?Contact customer support.The problem is solved.

ABC DEF

Action Yes No
Step 1a From the Quality menu on the printer control panel, select Color Adjust.b Resend the print job.Is the print still too dark?Go to step 2. The problem is solved.
Step 2a From the Quality menu on the printer control panel, reduce the toner darkness.Note: 4 is the factory default setting.b Resend the print job.Is the print still too dark?Go to step 3. The problem is solved.
Step 3a From the printer control panel, set the paper type, texture, and weight in the Paper menu to match the paper loaded in the tray.b Resend the print job.Is the tray set to the type, texture, and weight of the paper loaded?Go to step 4. Change the paper loaded in the tray to match the paper type, texture, and weight specified in the tray settings.
Step 4a Depending on your operating system, specify the paper type, texture and weight from Printing Preferences or from the Print dialog.b Resend the print job.Is the print still too dark?Go to step 5. The problem is solved.
Step 5Check if the paper loaded in the tray has texture or rough finishes.Are you printing on textured or rough paper?From the printer control panel, set the paper texture in the Paper menu to match the paper loaded on the tray.Go to step 6.
Step 6a Load paper from a fresh package.Note:Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.b Resend the print job.Is the print still too dark?Go to step 7. The problem is solved.
Step 7Replace the imaging kit, and then resend the print job.Is the print still too dark?Contact customer support.The problem is solved.

LEXMARK CX310n - Print is too light - 1

text_image ABC DEF
Action Yes No
Step 1a From the Quality menu on the printer control panel, selectColorAdjust.b Resend the print job.Is the print still too light?Go to step 2. The problem is solved.
Step 2a From the Quality menu on the printer control panel, increase the toner darkness.Note:4 is the factory default setting.b Resend the print job.Is the print still too light?Go to step 3. The problem is solved.
Step 3From the printer control panel, set the paper type, texture, and weight in the Paper menu to match the paper loaded in the tray.Is the tray set to the type, texture, and weight of the paper loaded?Go to step 4. Specify the paper type, texture, and weight from the tray settings to match the paper loaded in the tray.
Step 4a Depending on your operating system, specify the paper type, texture, and weight from Printing Preferences or from the Print dialog.b Resend the print job.Is the print still too light?Go to step 5. The problem is solved.
Step 5Make sure that the paper has no texture or rough finishes.Are you printing on textured or rough paper?From the printer control panel, set the paper texture in the Paper menu to match the paper loaded in the trayGo to step 5.
Step 6a Load paper from a fresh package.Note:Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.b Resend the print job.Is the print still too light?Go to step 7. The problem is solved.
Step 7Replace the imaging kit, and then resend the print job.Is the print still too light?Contact customer support.The problem is solved.

Printer is printing blank pages

LEXMARK CX310n - Print is too light - 2

natural_image Blank white document page with a small corner detail (no text or symbols)
Action Yes No
Step 1a Check if there is packing material left on the imaging kit.1 Remove the imaging kit.2 Check if the packing material is properly removed from the imaging kit.Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.3 Reinstall the imaging kit.b Resend the print job.Is the printer still printing blank pages?Go to step 2. The problem is solved.
Step 2Replace the imaging kit, and then resend the print job.Is the printer still printing blank pages?Contact customer support.The problem is solved.

Printer is printing solid black pages

LEXMARK CX310n - Printer is printing solid black pages - 1

natural_image Solid black document page with a small white corner (no text or symbols)
Action Yes No
Step 1a Remove, and then reinstall the imaging kit.Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.b Resend the print job.Is the printer printing solid black pages?Go to step 2. The problem is solved.
Step 2Replace the imaging kit, and then resend the print job.Is the printer printing solid black pages?Contact customer support.The problem is solved.

Shadow images appear on prints

LEXMARK CX310n - Shadow images appear on prints - 1

LEXMARK CX310n - Shadow images appear on prints - 2

Action Yes No
Step 1Check if the paper loaded in the tray has the correct paper type and weight.Is paper with the correct paper type and weight loaded in the tray?Go to step 2. Load paperwith the correct paper type and weight in the tray.
Step 2From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray.Do the printer settings match the type and weight of the paper loaded?Go to step 3. Change the paper typeand weight to match the paper loaded in the tray.
Step 3a Depending on your operating system, specify the paper type and weight from Printing Preferences or from the Print dialog.b Resend the print job.Do shadow images still appear on prints?Go to step 4. The problem is solved.
Step 4Replace the imaging kit, and then resend the print job.Do shadow images still appear on prints?Contact customer support.The problem is solved.

Skewed print

LEXMARK CX310n - Skewed print - 1

text_image ABCDE ABCDE ABCDE
Action Yes No
Step 1a Move the width and length guides in the tray to the correct positions for the size of the paper loaded.b Resend the print job.Is the print still skewed?Go to step 2. The problem is solved.
Step 2a Check if you are printing on a paper that is supported by the tray.b Resend the print job.Is the print still skewed?Contact customer support.The problem is solved.

Streaked horizontal lines appear on prints

LEXMARK CX310n - Streaked horizontal lines appear on prints - 1

text_image ABCDE ABCDE ABCDE
Action Yes No
Step 1a Depending on your operating system, specify the tray or feeder from Printing Preferences or the Print dialog.b Resend the print job.Do streaked horizontal lines appear on prints?Go to step 2. The problem is solved.
Step 2From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray.Do the paper type and weight match the paper in the tray?Go to step 3. Do one or more of the following:Specify the paper type and weight from the tray settings to match the paper loaded in the tray.Change the paper loaded in the tray to match the paper type and weight specified in the tray settings.
Step 3a Load paper from a fresh package.Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.b Resend the print job.Do streaked horizontal lines appear on prints?Go to step 4. The problem is solved.
Step 4a Remove, and then reinstall the imaging kit.Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.b Resend the print job.Do streaked horizontal lines appear on prints?Go to step 5. The problem is solved.
Step 5Replace the imaging kit, and then resend the print job.Do streaked horizontal lines appear on prints?Contact customer support.The problem is solved.

Streaked vertical lines appear on prints

LEXMARK CX310n - Streaked vertical lines appear on prints - 1

LEXMARK CX310n - Streaked vertical lines appear on prints - 2

Action Yes No
Step 1a Depending on your operating system, specify the paper type, texture, and weight from Printing Preferences or from the Print dialog.b Resend the print job.Do streaked vertical lines appear on prints?Go to step 2. The problem is solved.
Step 2From the printer control panel, set the paper texture, type, and weight in the Paper menu to match the paper loaded in the tray.Do the paper texture, type, and weight match the paper in the tray?Go to step 3. Do one ormore of the following:Specify the paper texture, type, and weight from the tray settings to match the paper loaded in the tray.Change the paper loaded in the tray to match the paper size specified in the tray settings.
Step 3a Load paper from a fresh package.Note:Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.b Resend the print job.Do streaked vertical lines appear on prints?Go to step 4. The problem is solved.
Step 4a Remove, and then reinstall the imaging kit.Warning—Potential Damage:Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.Warning—Potential Damage:Do not touch the underside of the imaging kit. This could damage the imaging kit.b Resend the print job.Do streaked vertical lines appear on prints?Go to step 5. The problem is solved.
Step 5Replace the imaging kit, and then resend the print job.Do streaked vertical lines appear on prints?Contact customer support.The problem is solved.

Toner fog or background shading appears on prints

LEXMARK CX310n - Streaked vertical lines appear on prints - 3

text_image ABCDE ABCDE ABCDE
Action Yes No
Step 1a Remove, and then reinstall the imaging kit.Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.b Resend the print job.Does fog or shading disappear from the prints?The problem is solved.Go to step 2.
Step 2Replace the imaging kit, and then resend the print job.Does fog or shading disappear from the prints?The problem is solved.Contact customer support.

Toner rubs off

LEXMARK CX310n - Toner rubs off - 1

text_image ABC DEF Leading edge Trailing edge
Action Yes No
Step 1From the Paper menu on the printer control panel, check the paper type and weight.Do the paper type and texture match the paper loaded in the tray?Go to step 2. Specify the paper type and weight from the tray settings to match the paper loaded in the tray.
Step 2Check if you are printing on paper with texture or rough finishes.Are you printing on textured or rough paper?From the Paper menu on the printer control panel, set the paper texture.Contact customer support.

Transparency print quality is poor

Action Yes No
Step 1From the printer control panel, set the paper type in the Paper menu to match the paper loaded in the tray.Is the paper type for the tray set to Transparency?Go to step 2. Set the paper type to Transparency.
Step 2a Check if you are using a recommended type of transparency.b Resend the print job.Is the print quality still poor?Contact customer support.The problem is solved.

Uneven print density

LEXMARK CX310n - Uneven print density - 1

text_image ABCDE ABCDE
Action Yes No
Replace the imaging kit, and then resend the print job.Is the print density uneven?Contact customer support.The problem is solved.

Vertical voids appear on prints

LEXMARK CX310n - Vertical voids appear on prints - 1

text_image Leading edge Trailing edge
Action Yes No
Step 1a Check if your software program is using a correct fill pattern.b Resend the print job.Do vertical voids appear on prints?Go to step 2. The problem is solved.
Step 2a From the Paper Menu on the printer control panel, check the paper type and paper weight.b Resend the print job.Do vertical voids appear on prints?Go to step 3. The problem is solved.
Step 3Check if you are using a recommended type of paper.a Load paper source with a recommended type of paper.b Resend the print job.Do vertical voids appear on prints?Go to step 4. The problem is solved.
Step 4a Remove, and then reinstall the imaging kit.Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.b Resend the print job.Do vertical voids appear on prints?Go to step 5. The problem is solved.
Step 5Replace the imaging kit, and then resend the print job.Do vertical voids appear on prints?Contact customer support.The problem is solved.

Color quality problems

FAQ about color printing

What is RGB color?

Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in nature. For example, red and green can be combined to create yellow. Televisions and computer monitors create colors in this manner. RGB color is a method of describing colors by indicating the amount of red, green, or blue needed to produce a certain color.

What is CMYK color?

Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet printers, and color laser printers create colors in this manner. CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black needed to reproduce a particular color.

How is color specified in a document to be printed?

Software programs typically specify the document color using RGB or CMYK color combinations. Additionally, they let users modify the color of each object in a document. For more information, see the help information of your operating system.

How does the printer know what color to print?

When a user prints a document, information describing the type and color of each object is sent to the printer. The color information is passed through color conversion tables that translate the color into the appropriate amounts of cyan, magenta, yellow, and black toner needed to produce the color you want. The object information determines the application of color conversion tables. For example, it is possible to apply one type of color conversion table to text while applying a different color conversion table to photographic images.

What is manual color correction?

When manual color correction is enabled, the printer employs user-selected color conversion tables to process objects. However, Color Correction must be set to Manual, or no user-defined color conversion will be implemented. Manual color correction settings are specific to the type of object being printed (text, graphics, or images), and how the color of the object is specified in the software program (RGB or CMYK combinations).

Notes:

  • Manual color correction is not useful if the software program does not specify colors with RGB or CMYK combinations. It is also not effective in situations in which the software program or the computer operating system controls the adjustment of colors.
  • When Auto Color Correction is selected, the color conversion tables will generate preferred colors used for the majority of the documents.

To manually apply a different color conversion table, do the following:

1 From the Quality menu on the printer control panel, select Color Correction, and then select Manual.
2 From the Quality menu on the printer control panel, select Manual Color, and then select the appropriate color conversion table for the affected object type.

Object type Color conversion tables
RGB ImageRGB TextRGB GraphicsVivid—Produces brighter, more saturated colors and may be applied to all incoming color formats.sRGB Display—Produces an output that approximates the colors displayed on a computer monitor.Note: Black toner usage is optimized for printing photographs.Display—True Black—Produces an output that approximates the colors displayed on a computer monitor. This uses only black toner to create all levels of neutral gray.sRGB Vivid—Provides an increased color saturation for the sRGB Display color correction.Note: Black toner usage is optimized for printing business graphics.Off—No color correction is implemented.
CMYK ImageCMYK TextCMYK GraphicsUS CMYK—Applies color correction to approximate the SWOP (Specifications for Web Offset Publishing) color output.Euro CMYK—Applies color correction to approximate Euroscale color output.Vivid CMYK—Increases the color saturation of the US CMYK color correction setting.Off—No color correction is implemented.

How can I match a particular color (such as a corporate logo)?

Nine types of Color Samples sets are available from the Quality menu on the printer control panel. These are also available from the Color Samples page of the Embedded Web Server. Selecting any sample set generates a multiple-page printout consisting of hundreds of colored boxes. Either a CMYK or RGB combination is located on each box, depending on the table selected. The observed color of each box is obtained by passing the CMYK or RGB combination labeled on the box through the selected color conversion table.

By examining Color Samples sets, you can identify the box whose color is the closest to the color you want. The color combination labeled on the box can then be used for modifying the color of the object in a software program. For more information, see the help information of your operating system.

Note: Manual color correction may be necessary to utilize the selected color conversion table for the particular object.

Selecting which Color Samples set to use for a particular color-matching problem depends on the Color Correction setting being used, the type of object being printed, and how the color of the object is specified in the software program. When Color Correction is set to Off, the color is based on the print job information, and no color conversion is implemented.

Note: The Color Samples pages are not useful if the software program does not specify colors with RGB or CMYK combinations. Additionally, certain situations exist in which the software program or the computer operating system adjusts the RGB or CMYK combinations specified in the program through color management. The resulting printed color may not be an exact match of the Color Samples pages.

Prints on color transparencies appear dark when projected

Note: This problem occurs when projecting transparencies with reflective overhead projectors. To obtain the highest projected color quality, transmissive overhead projectors are recommended.

Action Yes No
Step 1From the printer control panel, make sure the paper type setting is set to Transparency.Is the paper type setting correct?Go to step 2. Set the paper type to Transparency.
Step 2Reduce the toner darkness, and then resend the print job.Does the print on the color transparency look lighter?The problem is solved.Go to step 3.
Step 3Make sure you are using a recommended type of color transparency, and then resend the print job.Does the print on the color transparency look lighter?The problem is solved.Contact customer support.

The color of the print does not match the color of the original file

Note: The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard computer monitor. However, because of technology differences that exist between printers and monitors, there are many colors that can also be affected by monitor variations and lighting conditions.

Action Yes No
Step 1a Set Color Correction to Off.Note:When the printer color correction is disabled, the color is based onthe print job information, and no color conversion is implemented.b Resend the print job.Does the color of the print match the color of the file on the computer screen?The problem is solved.Go to step 2.
Step 2From the Quality menu on the printer control panel, do the following:a SelectColor Correction, and then selectManual.b SelectManual Color, and then select the appropriate color conversion table for the affected object type.c Resend the print job.Does the color of the print match the color of the file on the computer screen?The problem is solved.Contactcustomer support.

The print appears tinted

Action Yes No
Adjust the color balance.aFrom the Color Balance menu on the printer control panel, increase or decrease the values for cyan, magenta, yellow, and black.bResend the print job.Does the print still appear tinted?The problem is solved.Contact customer support.

Solving copy problems

• "Copier does not respond" on page 223

  • "Scanner unit does not close" on page 223
    • "Poor copy quality" on page 224
  • "Partial document or photo copies" on page 225

Copier does not respond

Action Yes No
Step 1Check if an error or status message appears on the display.Does an error or status message appear?Clear the error or status message.Go to step 2.
Step 2Check if the power cord is plugged into the printer and a properly grounded electrical outlet.Is the power cord plugged into the printer and a properly grounded electrical outlet?Go to step 3. Connect the power cord to the printer and a properly grounded electrical outlet.
Step 3Turn off the printer, then wait for about 10 seconds, and then turn it back on.Did Performing Self Test and Ready appear?The problem is solved.Contact customer support.

Scanner unit does not close

Action Yes No
Check if there are no obstructions between the scanner unit and the printer.a Lift the scanner unit.b Remove any obstruction that keeps the scanner unit open.c Lower the scanner unit.Did the scanner unit close properly?The problem is solved.Contact customer support.

Poor copy quality

Action Yes No
Step 1Check if an error or status message appears on the display.Does an error or status message appear?Clear the error or status message.Go to step 2.
Step 2Check the quality of the original document.Is the quality of the original document satisfactory?Go to step 3. Increase the scan resolution setting for a higher-quality output.
Step 3If dark marks appear on prints, then clean the scanner glass and the ADF glass using a clean, lint-free cloth dampened with water.Is the scanner glass clean?Go to step 4. See “Cleaning the scanner glass” on page 135.
Step 4Send a print job, and then check for print quality problems.a From the General Settings menu, adjust the Eco-Mode settings.b From the Copy menu, adjust the Darkness setting.c If the print remains faded, then replace the toner cartridge.Is the print quality satisfactory?Go to step 5. See “Print quality problems” on page 203.
Step 5Check the placement of the document or photo.Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.Is the document or photo loaded correctly?Go to step 6. Place the document or photo facedown on the scanner glass in the upper left corner.
Step 6Check the copy settings.From the Copy screen, check if the Content Type and Content Source settings are correct for the document being scanned.Are the Content Type and Content Source settings correct for the document being scanned?Go to step 7. Change the Content Type and Content Source settings to match the document being scanned.
Step 7Check for patterns on print.a From the printer control panel, navigate to:Copy >Sharpness >select a lower settingNote: Make sure no scaling is being selected.b Resend the copy job.Do patterns appear on prints?Go to step 8. The problem is solved.
Step 8Check for missing or faded text on prints.aFrom the Copy screen, adjust the settings of the following:•Sharpness—Increase the sharpness setting.•Contrast—Increase the contrast setting.bResend the copy job.Do prints have missing or faded text?Go to step 9. The problem is solved.
Step 9Check for washed-out or overexposed output.aFrom the Copy screen, adjust the settings of the following:•Background Removal—Reduce the current setting.•Darkness—Increase the current setting.bResend the copy job.Do pages show washed-out or overexposed prints?Contact customer support.The problem is solved.

Partial document or photo copies

Action Yes No
Step 1Check the placement of the document or photo.Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.Is the document or photo loaded correctly?Go to step 2. Place thedocument or photo facedown on the scanner glass in the upper left corner.
Step 2Check if the paper size setting matches the size of the paper loaded in the tray.From the Paper menu on the printer control panel, check the Paper Size setting.Does the paper size setting match the size of the paper loaded in the tray.Go to step 3. Change thepaper size setting to match the paper loaded in the tray, or load the tray with paper that matches the paper size setting.
Step 3a Specify the paper size. Depending on your operating system, specify the paper size in Printing Preferences or the Print dialog.b Resend the print job.Do copies print properly?The problem is solved.Contact customer support.

Solving scanner problems

• "The scanner does not respond" on page 226

  • "Scan job was not successful" on page 227
  • "Scanner unit does not close" on page 227
  • "Scanning takes too long or freezes the computer" on page 228
  • "Poor scanned image quality" on page 228
  • "Partial document or photo scans" on page 229
  • "Cannot scan from a computer" on page 229

The scanner does not respond

Action Yes No
Step 1Check if the printer is turned on.Is the printer turned on?Go to step 2. Turn on the printer.
Step 2Check if the printer cable is securely attached to the printer and the computer, print server, option, or other network device.Is the printer cable securely attached to the printer and the computer, print server, option, or other network device?Go to step 3. Connect the printercable securely to the printer and the computer, print server, option, or other network device.
Step 3Check if the power cord is plugged into the printer and a properly grounded electrical outlet.Is the power cord plugged into the printer and a properly grounded electrical outlet?Go to step 4. Connect the powercord to the printer and a properly grounded electrical outlet.
Step 4Check if the electrical outlet is turned off by a switch or breaker.Is the electrical outlet turned off by a switch or breaker?Turn on the switch or reset the breaker.Go to step 5.
Step 5Check if the printer is plugged into any surge protectors, uninterruptible power supplies, or extension cords.Is the printer plugged into any surge protectors, uninterruptible power supplies, or extension cords?Connect the printer power cord directly to a properly grounded electrical outlet.Go to step 6.
Step 6Check other electrical equipment plugged into the outlet.Are the other electrical equipment working?Unplug the other electrical equipment and turn on the printer.If the printer does not work, then reconnect the other electrical equipment and then go to step 6.Go to step 7.
Step 7Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.Are the printer and scanner working?The problem is solved.Contact customer support.

Scan job was not successful

Action Yes No
Step 1Check the cable connections.Make sure the Ethernet or USB cable is securely connected to the computer and the printer.Are the cables securely connected?Go to step 2. Connect the cables properly.
Step 2Check if the file name is already in use.Is the file name already in use?Change the file name. Go to step 3.
Step 3Check if the document or photo you want to scan is open in another application or being used by another user.Is the file you want to scan open by another application or user?Close the file you are scanning.Go to step 4.
Step 4Check if either the Append time stamp or the Overwrite existing file check box is selected in the destination configuration settings.Is the Append time stamp or Overwrite existing file check box selected in the destination configuration settings?Contact customer support.Select the Append time stamp or Overwrite existing file check box in the destination configuration settings.

Scanner unit does not close

Action Yes No
Check if there are obstructions in the scanner unit.a Lift the scanner unit.b Remove any obstruction keeping the scanner unit open.c Lower the scanner unit.Did the scanner unit close correctly?The problem is solved.Contact customer support.

Scanning takes too long or freezes the computer

Action Yes No
Step 1Check if other applications are interfering with the scan.Close all applications that are not being used.Does scanning still take too long or freeze the computer?Go to step 2. The problem is solved.
Step 2Select a lower scan resolution.Does scanning still take too long or freeze the computer?Contact customer support.The problem is solved.

Poor scanned image quality

Action Yes No
Step 1Check if an error message appears on the display.Is there an error message on the printer display?Clear the error message.Go to step 2.
Step 2Check the quality of the original document.Is the quality of the original document satisfactory?Go to step 3. Increase the scan resolution settings for a higher-quality output.
Step 3Clean the scanner glass and the ADF glass using a clean, lint-free cloth dampened with water.Is the scanner glass clean?Go to step 4. See “Cleaning the scanner glass” on page 135.
Step 4Check the placement of the document or photo.Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.Is the document or photo loaded correctly?Go to step 5. Place the document or photo facedown on the scanner glass in the upper left corner.
Step 5Send a print job, and then check for print quality problems.• From the General Settings menu, adjust the Eco-Mode settings.•From the Copy menu, adjust the Darkness setting.•When the print becomes faded, replace the toner cartridge.Is the print quality satisfactory?Go to step 6. See “Print quality problems” on page 203.
Step 6Check the scan settings.From the Scan screen, make sure the Content Type and Content Source settings are correct for the document being scanned.Are the Content Type and Content Source settings correct for the document being scanned?Go to step 7. Change the ContentType and ContentSource settings to match the document being scanned.
Step 7Increase the scan resolution settings for a higher-quality output.Did the increased resolution produce a higher-quality output?Problem solved. Contact customersupport.

Partial document or photo scans

Action Yes No
Check the placement of the document or photo.Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.Is the document or photo loaded correctly?Contact customer support.Load the document or photo facedown on the scanner glass in the upper left corner.

Cannot scan from a computer

Action Yes No
Step 1Make sure the printer is turned on and that Ready appears on the printer display before scanning a job.Does Ready appear before scanning the job?Go to step 3. Go to step 2.
Step 2Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.Is there an error message on the printer display?Clear the error message.Go to step 3.
Step 3Check the cable connections between the printer and the print server to make sure they are secure.For more information, see the setup documentation that came with the printer.Are the cable connections between the printer and the print server secure?Contact customer support.Tighten the cable connections.

Embedded Web Server does not open

Action Yes No
Step 1a Turn on the printer.b Open a Web browser, and then type the printer IP address.c Press Enter.Does the Embedded Web Server open?The problem is solved.Go to step 2.
Step 2Make sure the printer IP address is correct.a View the printer IP address:•From the TCP/IP section in the Network/Ports menu•By printing a network setup page or menu settings page, and then finding the TCP/IP sectionNote: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.b Open a Web browser, and then type the IP address.Note: Depending on the network settings, you may need to type “https://” instead of “http://” before the printer IP address to access the Embedded Web Server.c Press Enter.Does the Embedded Web Server open?The problem is solved.Go to step 3.
Step 3Check if the network is working.a Print a network setup page.b Check the first section of the network setup page and confirm that the status is Connected.Note: If the status is Not Connected, then the connection may be intermittent, or the network cable may be defective. Contact your system support person for a solution, and then print another network setup page.c Open a Web browser, and then type the printer IP address.d Press Enter.Does the Embedded Web Server open?The problem is solved.Go to step 4.
Step 4Check if the cable connections to the printer and print server are secure.a Connect the cables properly. For more information, see the setup documentation that came with the printer.b Open a Web browser, and then type the printer IP address.c Press Enter.Does the Embedded Web Server open?The problem is solved.Go to step 5.
Step 5Temporarily disable the Web proxy servers.Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server.Does the Embedded Web Server open?The problem is solved.Contact your system support person.

Contacting customer support

When you contact customer support, you will need to be able to describe the problem you are experiencing, the message on the printer display, and the troubleshooting steps you have already taken to find a solution.

You need to know your printer model type and serial number. For more information, see the label at the back of the printer. The serial number is also listed on the menu settings page.

Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following:

Tech LibraryYou can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems.
E-mailYou can send an e-mail to the Lexmark team, describing your problem. A service representative will respond and provide you with information to solve your problem.
Live chatYou can chat directly with a service representative. They can work with you to solve your printer problem or provide assistance through Assisted Service where the service representative can remotely connect to your computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help you successfully use your Lexmark product.

Telephone support is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit http://support.lexmark.com.

Notices

Product information

Product name:

Lexmark CX310n and CX310dn

Machine type:

7527

Model(s):

211, 231

Edition notice

October 2012

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.

References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility.

For Lexmark technical support, visit http://support.lexmark.com.

For information on supplies and downloads, visit www.lexmark.com.

© 2012 Lexmark International, Inc.

All rights reserved.

GOVERNMENT END USERS

The Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein.

Licensing notices

All licensing notices associated with this product can be viewed from the root directory of the installation software CD.

Trademarks

Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.

Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.

PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company's designation of a set of printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used in various application programs, and that the printer emulates the functions corresponding to the commands.

The following terms are trademarks or registered trademarks of these companies:

Albertus The MonotypeCorporation plc
Antique Olive MonsieurMarcel OLIVE
Apple-Chancery Apple Computer, Inc.
Arial The Monotype Corporation plc
CG TimesBased on Times New Roman under license from The Monotype Corporation plc, is a product of Agfa Corporation
Chicago Apple Computer, Inc.
Clarendon Linotype-Hell AG and/or its subsidiaries
Eurostile Nebiolo
Geneva Apple Computer, Inc.
GillSans The Monotype Corporation plc
Helvetica Linotype-Hell AG and/or its subsidiaries
Hoefler Jonathan Hoefler Type Foundry
ITC Avant Garde Gothic International Typeface Corporation
ITC Bookman International Typeface Corporation
ITC Mona Lisa International Typeface Corporation
ITC Zapf ChanceryInternational Typeface Corporation
JoannaThe Monotype Corporation plc
MarigoldArthur Baker
MonacoApple Computer, Inc.
New YorkApple Computer, Inc.
OxfordArthur Baker
PalatinoLinotype-Hell AG and/or its subsidiaries
Stempel GaramondLinotype-Hell AG and/or its subsidiaries
Taffy Agfa Corporation
Times New Roman The Monotype Corporation plc
Univers Linotype-Hell AG and/or its subsidiaries

All other trademarks are the property of their respective owners.

Noise emission levels

The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.

Note: Some modes may not apply to your product.

1-meter average sound pressure, dBA
Printing 48 dBA
Scanning 45 dBA
Copying 50 dBA
Ready 32 dBA

Values are subject to change. See www.lexmark.com for current values.

Waste from Electrical and Electronic Equipment (WEEE) directive

LEXMARK CX310n - Waste from Electrical and Electronic Equipment (WEEE) directive - 1

text_image Prohibition sign showing a trash bin with red X marks and a black base symbol below

The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products.

If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.

Product disposal

Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal and recycling options.

Static sensitivity notice

LEXMARK CX310n - Static sensitivity notice - 1

This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the metal frame of the printer.

ENERGY STAR

Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.

LEXMARK CX310n - ENERGY STAR - 1

Temperature information

Ambient temperature 15.6 to 32.2°C (60 to 90°F)
Shipping and storage temperature -40 to 43°C (-40 to 110°F)

Laser notice

The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.

Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655-675 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.

Laser advisory label

A laser notice label may be affixed to this printer as shown:

DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam.
PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos felixes de laser.
Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima.
NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována poljstka, ze zařízení je vysíláno neviditelné laserové záření. Nevystavujte se působení laserového paprsku.
FARE - Usynlig laserstråling, når patroner fjernes, og spærreanordningen er slået fra. Undgå at blive udsat for laserstrålen.
GEVAAR - Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd. Voorkom blootstelling aan de laser.
DANGER - Rayonnements laser invisibles lors du retrait des cartouches et du déverrouillage des loquets. Eviter toute exposition au rayon laser.
VAARA - Nákymätöntä lasersätellyå on varottava, kun värikasetit on poistettu ja lukitus on auki. Vältä lasersäteelle altistumista.
GEFAHR - Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und offener Sicherheitssperre. Laserstrahl meiden.
KINDYNOZ - Έκλυση αόρατης ακτινοβολίας laser κατά την αφαίρεση των κασετών και την απασφάλιση της μανδάλωσης. Αποφεύγετε την έκθεση στην ακτινοβολία laser.
VESZÉLY - Nem látható lézersugárzás fordulhat elő a patronok eltávolításakor és a zárószerkezet felbontásakor. Kerülje a lézersugárnak való kitettséget.
PERICOLO - Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco. Evitare l’esposizione al raggio laser.
FARE - Usynlig laserstråling når kassettene tas ut og sperren er satt ut av spill. Unngå eksponering for laserstrålen.
NIEBEZPIECZEŃSTWO - niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady. Należy unikać naświetlenia promieniem lasera.
ОПАСНО! Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки. Избегайте воздействия лазерных лучей.
Pozor - Nebezpečenstvo neviditeľného laserového žiarenia pri odobratých kazetách a odblokovanej poistke. Nevystavujte sa lúčom.
PELIGRO: Se producen radiaciones láser invisibles al extraer los cartuchos con el interbloqueo desactivado. Evite la exposición al haz de láser.
FARA - Osynlig laserstråling när patroner tas ur och spärmekanismen är upphävd. Undvik exponering för laserstrålen.
危険 - 当移除碳粉盒及互锁失效时会产生看不见的激光辐射, 请避免暴露在激光光束下。
危険 - 移除碳粉回與安全連続開關失效時會產生看不見的音射辐射。請避免曝露在音射光束下。
危険 - カートリッジが取り外され、内部ロックが無効になると、見えないレーザー光が放射されます。このレーザー光に当たらないようにしてください。

Power consumption

Product power consumption

The following table documents the power consumption characteristics of the product.

Note: Some modes may not apply to your product.

Mode Description Power consumption (Watts)
PrintingThe product is generating hard-copy output from electronic inputs.500 W
CopyThe product is generating hard-copy output from hard-copy original documents.540 W
Scan The product is scanning hard-copy documents. 65 W
Ready The product is waiting for a print job. 40 W
Sleep ModeThe product is in a high-level energy-saving mode.6 W
HibernateThe product is in a low-level energy-saving mode.0.5 W
Off The product is plugged into an electrical outlet, but the power switch is turned off.0 W

The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average.

Values are subject to change. See www.lexmark.com for current values.

Sleep Mode

This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product is not used for a specified period of time, called the Sleep Mode Timeout.

Factory default Sleep Mode Timeout for this product (in minutes): 30

By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more energy.

Hibernate Mode

This product is designed with an ultra-low power operating mode called Hibernate mode. When operating in Hibernate Mode, all other systems and devices are powered down safely.

The Hibernate mode can be entered in any of the following methods:

•Using the Hibernate Timeout
•Using the Schedule Power modes
•Using the Sleep/Hibernate button

Factory default Hibernate Timeout for this product in all countries or regions except for EU countries and SwitzerlandN/A
Factory default value for this product in EU countries or regions and Switzerland 3 days

The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified between one hour and one month.

Off mode

If this product has an off mode which still consumes a small amount of power, then to completely stop product power consumption, disconnect the power supply cord from the electrical outlet.

Total energy usage

It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.

Regulatory notices for electromagnetic compatibility

This section contains regulatory information pertaining to electromagnetic compatibility.

Federal Communications Commission (FCC) compliance information statement

This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult your point of purchase or service representative for additional suggestions.

The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment.

Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

Any questions regarding this compliance information statement should be directed to:

Director of Lexmark Technology & Services

Lexmark International, Inc.

740 West New Circle Road

Lexington, KY 40550

(859) 232-3000

Industry Canada compliance statement

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003.

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC and 2009/125/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and the ecodesign of energy-related products.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.

Regulatory notices for wireless products

This section contains the following regulatory information pertaining to wireless products that contain transmitters, for example, but not limited to, wireless network cards or proximity card readers.

Modular component notice

This product may contain the following modular component(s):

Lexmark Regulatory Type/Model LEX-M04-005, FCC ID: IYLLEXM01005; IC:2376A-M01005

Exposure to radio frequency radiation

The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.

Industry Canada (Canada)

This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly prohibited per regulations of Industry Canada.

To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada's Web site www.hc-sc.gc.ca/rpb.

The term "IC:" before the certification/registration number only signifies that the Industry Canada technical specifications were met.

Industry Canada (Canada)

Notice to users in the European Union

This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC, 1999/5/EC, and 2009/125/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, radio equipment and telecommunications terminal equipment and on the ecodesign of energy-related products.

Compliance is indicated by the CE marking.

LEXMARK CX310n - Notice to users in the European Union - 1

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.

Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC, 1999/5/EC, and 2009/125/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment and on the ecodesign of energy-related products.

Compliance is indicated by the CE marking.

LEXMARK CX310n - Notice to users in the European Union - 2

Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

This product may be used in the countries indicated in the table below.

AT BE BG CHCY CZ DE DKEE
EL ES FI FR HRHU IE IS IT
LILTLULVMTNLNOPLPT
ROSE SI SK TRUK
ČeskySpolečnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
DanskLexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
DeutschHiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.
ΕλληνικήME THN ΠΑΡΟΥΣΑ Η ΕΧΜΑΡΚ ΙΝΤΕΝΑΤΙΟΛ, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
EnglishHereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
EspañolPor medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
Eesti Käeslevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele.
Suomi Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten ja muiden sitä koskevien direktiivin ehtojen mukainen.
FrançaisPar la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999/5/CE.
Magyar Alulrott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvető követelményeknek és az 1999/5/EC irányelv egyéb előírásainak.
ÍslenskaHér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC.
ItalianoCon la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
LatviskiAr šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.
LietuviųŠiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas 1999/5/EB direktyvos nuostatas.
MaltiBil-preženti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.
NederlandsHierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
NorskLexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.
PolskiNiniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.
PortuguêsA Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras disposições da Diretiva 1999/5/CE.
SlovenskyLexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky príslušné ustanovenia smernice 1999/5/ES.
SlovenskoLexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES.
SvenskaHärmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.

STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS

Lexmark International, Inc., Lexington, KY

This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-specific warranty information that came with your product.

This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”

Limited warranty

Lexmark warrants that this product:

—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts

—Is, during normal use, free from defects in material and workmanship

If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).

If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was intended. To obtain warranty service, you may be required to present the feature or option with the product.

If you transfer this product to another user, warranty service under the terms of this statement is available to that user for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that user.

Limited warranty service

The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance” message for such item.

To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.

When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item.

The replacement item assumes the remaining warranty period of the original product.

Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions, liens, and encumbrances.

As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized use of genuine Lexmark products will not be impacted.

Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark).

For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web.

Remote technical support is provided for this product throughout its warranty period. For products no longer covered by a Lexmark warranty, technical support may not be available or only be available for a fee.

Extent of limited warranty

Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints produced by any product.

Warranty service does not include repair of failures caused by:

—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark

TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.

Limitation of liability

Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph.

Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES.

This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.

This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneficiaries of this limitation.

Additional rights

Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you.

This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.

DEVICE PATENT LICENSE

Lexmark reserves the right to discontinue selling these toner cartridges any time after it discontinues service support for this printer.

IMPORTANT: PLEASE READ BEFORE OPENING: Opening this package, installing the printing device software, or using the products inside confirms your acceptance of the following licenses/agreements:

License: The patented printer inside is licensed for, and designed to work with only genuine Lexmark toner cartridges and developer components for the life of the patented printer. You agree to: (1) use only genuine Lexmark toner cartridges and developer components with this printer except as otherwise provided below, and (2) pass this license/agreement to any subsequent user of this printer. The patented Lexmark toner cartridges and developer components inside are licensed subject to a restriction that they may be used only once. Following their initial use, you agree to return them only to Lexmark for recycling. Lexmark toner cartridges are designed to stop working after delivering a fixed amount of toner. A variable amount of toner may remain in them when replacement is required. If you do not accept these terms, return the unopened package to your point of purchase. Replacement toner cartridge(s) sold without these terms are available through www.lexmark.com, may be refilled by you, or a third party, as the only cartridge alternative to be used with the licensed printer.

Patent acknowledgment

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Elliptic Curve Cryptography (ECC) Cipher Suites for Transport Layer Security (TLS) implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Elliptic Curve Cipher Suites with SHA-256/382 and AES Galois Counter Mode (GCM) implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Suite B Profile for Transport Layer Security (TLS) implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Addition of the Camellia Cipher Suites to Transport Layer Security (TLS) implemented in the product or service.

The use of certain patents in this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for AES-CCM ECC Cipher Suites for TLS implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital Signature Algorithm (ECDSA) implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Suite B Cryptographic Suites for IPSec implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1) implemented in the product or service.

Index

Numerics

250-sheet tray

loading 33

650-sheet duo tray

installing 22

loading 33, 36

Symbols

[Color] cartridge low [88.xy] 178

[Color] cartridge nearly low

[88.xy] 178

[Color] cartridge very low, [x]

estimated pages remain

[88.xy] 178

[Type] imaging kit low [84.xy] 189

[Type] imaging kit nearly low

[84.xy] 189

[Type] imaging kit very low, [x]

estimated pages remain

[84.xy] 189

[x]-page jam, open front door

[20y.xx] 170

[x]-page jam, open front door to

clear fuser [202.xx] 167

[x]-page jam, clear manual feeder

[251.xx] 173

[x]-page jam, clear multipurpose

feeder [250.xx] 174

[x]-page jam, clear standard bin

[203.xx] 164

[x]-page jam, open automatic

[x]-page jam, open front door to

clear duplex [23y.xx] 171

[x]-page jam, open tray [x]

[24y.xx] 172

A

Active NIC menu 89

ADF

copying using 59

Adjusting color 177

adjusting Sleep mode 128

adjusting toner darkness 53

administrator settings

Embedded Web Server 159

AppleTalk menu 94

arrow buttons

printer control panel 13

attaching cables 23

available internal options 15

avoiding jams 48

avoiding paper jams 162

B

back button

printer control panel 13

black-and-white printing 53

buttons, printer control panel 13

C

cables

Ethernet 23

USB 23

cancel button

printer control panel 13

canceling

print job, from computer 57

canceling a copy job from the

printer control panel 67

canceling a print job

from a computer 57

from the printer control panel 57

canceling an e-mail 72

cannot open Embedded Web

Server 230

card stock

loading 37

tips 46

Change [paper source] to [custom

string] 177

Change [paper source] to [custom

type name] 177

Change [paper source] to [paper

type] [paper size] 177

checking an unresponsive

printer 190

checking status of parts and

supplies 136

checking the status of parts and

supplies 136

checking the virtual display

using the Embedded Web

Server 159

cleaning

exterior of the printer 134

interior of the printer 134

scanner glass 135

cleaning the printer 134

Close door 177

Close flatbed cover and load

originals if restarting job

[2yy.xx] 178

collate

copy options 68

collating copies 65

color quality troubleshooting

color of print and color on computer screen do not match 222

prints on color transparencies

appear dark when projected 221

color quality, troubleshooting

print appears tinted 222

Complex page, some data may not

have printed [39] 178

confidential data

information on securing 133

confidential jobs

modifying print settings 56

confidential print jobs 55

printing from a Macintosh computer 55

printing from Windows 55

Confidential Print menu 97

Configuration change, some held

jobs were not restored [57] 179

configuration information

wireless network 28

configurations

printer 10

configuring

multiple printers 161

supply notifications, imaging kit 160

supply notifications, maintenance kit 160

supply notifications, toner cartridge 160

supply notifications, waste toner bottle 160

configuring e-mail settings 70

configuring supply notifications

from the Embedded Web

Server 160

configuring the Universal paper size

settings 32

connecting to a wireless network using PBC, Push Button

Configuration method 30

using PIN, Personal Identification

Number method 30

using the Embedded Web

Server 30

using wireless setup wizard 29

conservation settings

Eco-Mode 127

Hibernate mode 129

Hibernate Timeout 129

Quiet mode 127

Schedule Power Modes 130

Sleep mode 128

conserving supplies 126

contacting customer support 231

control panel, printer

indicator light 13

Sleep button light 13

controller board

accessing 16

copies

copy options 67

copy from

copy options 67

copy job

canceling 67

copy options

collate 68

copies 67

copy from 67

copy to 68

darkness 68

overlay 69

paper saver 69

scale 68

separator sheets 69

copy quality

adjusting 64

copy screen

content source 68

content type 68

options 69

Copy Settings menu 103

copy to

copy options 68

copy troubleshooting

copier does not respond 223

partial document or photo copies 225

poor copy quality 224

poor scanned image quality 228

scanner unit does not close 223, 227

copying

adding an overlay message 66

adjusting quality 64

canceling a copy job from the printer control panel 67

collating copies 65

enlarging 63

making a copy lighter or darker 63

multiple pages on one sheet 66

on letterhead 61

on transparencies 60

photos 60

placing separator sheets between copies 65

quick copy 59

reducing 63

selecting a tray 62

to a different size 62

using the ADF 59

using the scanner glass 60

creating an FTP shortcut

using the Embedded Web Server 73

custom paper type

assigning 42

custom paper type name

creating 41

custom paper type names assigning 41

Custom Scan Sizes menu 87

Custom Type [x]

assigning a paper type 42

Custom Type [x] name creating 41

Custom Types menu 87

customer support contacting 231

D

darkness

copy options 68

Default Source menu 79

Defective flash detected [51] 179

developer unit

replacing 142, 151

device and network settings

erasing 133

display troubleshooting

printer display is blank 192

display, printer control panel 13

documents, printing

from Macintosh 53

from Windows 53

E

Eco-Mode

using 127

embedded solutions

erasing 133

Embedded Web Server 160

administrator settings 159

checking the status of parts 136

checking the status of supplies 136

copying settings to other printers 161

creating an FTP shortcut 73

creating e-mail shortcuts 71

modifying confidential print settings 56

networking settings 159

problem accessing 230

setting up e-mail alerts 159

Embedded Web Server

Administrator's Guide

where to find 133, 159

emission

notices 234, 237, 238, 239, 240

enlarging a copy 63

envelopes

loading 35, 37

tips on using 45

environmental settings 126

Eco-Mode 127

Hibernate mode 129

Hibernate Timeout 129

Quiet mode 127

Schedule Power Modes 130

Sleep mode 128

erasing non-volatile memory 133

erasing volatile memory 133

Error reading USB drive. Remove USB. 179

Error reading USB hub. Remove

hub. 179

Ethernet network

preparing to set up for Ethernet printing 26

Ethernet network setup

using Macintosh 27

using Windows 27

Ethernet networking

Macintosh 27

Windows 27

Ethernet port 23

Ethernet setup

preparing for an 26

exterior of the printer

cleaning 134

e-mail

canceling 72

e-mail alerts

low supply levels 159

paper jam 159

setting up 159

e-mail function

setting up 70

E-mail Settings menu 107

e-mail shortcuts, creating

using the Embedded Web Server 71

e-mail, sending

using a shortcut number 71

using the printer control panel 71

e-mailing

configuring e-mail settings 70

creating shortcuts using the

Embedded Web Server 71

setting up e-mail function 70

using a shortcut number 71

using the printer control panel 71

F

factory defaults, restoring 161

FAQ about color printing 219

FCC notices 237, 239

finding more information about the printer 8

Finishing menu 115

firmware cards 15

font sample list printing 57

fonts card 15

FTP address, scanning to using a shortcut 74

FTP Settings menu 111

G

General Settings menu 99

green settings

Eco-Mode 127

Hibernate mode 129

Hibernate Timeout 129

Quiet mode 127

Schedule Power Modes 130

H

held jobs 55

printing from a Macintosh computer 55

printing from Windows 55

Help menu 125

Hibernate mode using 129

Hibernate Timeout setting 129

home button

printer control panel 13

HTML menu 123

|

Image menu 124

imaging kit

replacing 142

imaging kits

ordering 138

Incompatible tray [x] [59] 179

Incorrect paper size, open [paper source] [34] 179

indicator light

printer control panel 13

individual settings erasing 133

Insert Tray [x] 180

installing an optional card 20

installing options

order of installation 22

installing printer on a network Ethernet networking 27

installing printer software adding options 25

installing printer software (Windows) 24

Insufficient memory for Flash

Memory Defragment operation [37] 180

Insufficient memory to collate job [37] 180

Insufficient memory to support

Resource Save feature [35] 180

Insufficient memory, some Held Jobs were deleted [37] 180

Insufficient memory, some held jobs will not be restored [37] 180

interior of the printer cleaning 134

internal options 15

IPv6 menu 92

J

jams

avoiding 162

locating doors and trays 163

locations 163

messages 163

jams, clearing

in automatic document feeder top cover 175

in fuser area 167

in manual feeder 173

in multipurpose feeder 174

in standard bin 164

Tray 1 172

Tray 2 172

K

keypad

printer control panel 13

L

labels, paper

tips 45

letterhead

copying on 61

loading, multipurpose feeder 43

loading, trays 43

linking trays 40

assigning custom paper type names 41

Load [paper source] with [custom string] 181

Load [paper source] with [custom type name] 181

Load [paper source] with [paper size] 181

Load [paper source] with [paper type] [paper size] 181

Load Manual Feeder with [custom string] 182

Load Manual Feeder with [custom type name] 182

Load Manual Feeder with [paper size] 182

Load Manual Feeder with [paper type] [paper size] 182

loading 250-sheet tray 33 650-sheet duo tray 33, 36 card stock 37 envelopes 35, 37 manual feeder 35 multipurpose feeder 37 transparencies 37

loading letterhead paper orientation 43 lock, security 132

M

maintenance kit ordering 138

Maintenance kit low [80.xy] 182

Maintenance kit nearly low [80.xy] 182

Maintenance kit very low, [x]

estimated pages remain [80.xy] 183

manual feeder loading 35

Max Speed and Max Yield using 54

memory types installed on printer 132

memory card 15 installing 18

Memory full [38] 183

menu settings loading on multiple printers 161

menu settings page printing 31

menus Active NIC 89 AppleTalk 94

Confidential Print 97

Copy Settings 103

Custom Scan Sizes 87

Custom Types 87

Default Source 79

E-mail Settings 107

Finishing 115

FTP Settings 111

General Settings 99

Help 125

HTML 123

Image 124

IPv6 92

list of 77

Network [x] 89

Network Card 91

Network Reports 90

Paper Loading 85

Paper Size/Type 79

Paper Texture 82

Paper Weight 84

PCL Emul 121

PDF 120

PostScript 120

Quality 117

Reports 88

Security Audit Log 97

Set Date and Time 98

Setup 114

SMTP Setup menu 96

Standard Network 89

Standard USB 94

Substitute Size 82

Supplies 78

TCP/IP 91

Universal Setup 87

Utilities 120

Wireless 93

XPS 120

menus list 77

moving the printer 9, 157, 158

multiple pages on one sheet 66

multipurpose feeder loading 37

N

Network [x] menu 89

Network [x] software error [54] 183

Network Card menu 91

Network Reports menu 90

network settings

Embedded Web Server 159

network setup page printing 31

Networking Guide where to find 159

noise emission levels 234

noise, printer reducing 127

Non-Lexmark [color] [supply type], see User's Guide [33.xy] 183

non-volatile memory 132 erasing 133

Not enough free space in flash

memory for resources [52] 183

notices 233, 234, 235, 236, 237, 238, 239, 240

number of remaining pages estimate 136

0

optional card installing 20

options

650-sheet duo tray 22

firmware cards 15

fonts card 15

memory card 15, 18

updating in printer driver 25

options, touch-screen copy 69

ordering

imaging kits 138

maintenance kit 138

toner cartridges 137

waste toner bottle 138

overlay

copy options 69

overlay message, adding copying 66

P

paper

characteristics 46

letterhead 48

preprinted forms 48

recycled 48, 126

selecting 47

setting size 32

setting type 32

storing 48

unacceptable 47

Universal size setting 32

paper feed troubleshooting

message remains after jam is cleared 195

paper jams

avoiding 162

paper jams, clearing

[x]-page jam, open front door [20y.xx] 170

[x]-page jam, open front door to clear fuser [202.xx] 167

[x]-page jam, open front door to clear duplex [23y.xx] 171

in automatic document feeder top cover 175

in fuser area 167

in manual feeder 173

in multipurpose feeder 174

in standard bin 164

Tray 1 172

Tray 2 172

Paper Loading menu 85

paper saver

copy options 69

Paper Size/Type menu 79

paper sizes

supported by the printer 49

Paper Texture menu 82

paper types

supported by printer 51

where to load 51

Paper Weight menu 84

paper weights

supported by printer 51

parts

checking status 136

checking, using the Embedded

Web Server 136

using genuine Lexmark 137

parts and supplies, status of

checking, on printer control panel 136

PCL Emul menu 121

PDF menu 120

Personal Identification Number

method

using 30

photos

copying 60

placing separator sheets between

copies 65

PostScript menu 120

power cord socket 23

preparing to set up the printer on

an Ethernet network 26

print irregularities 208

print job

canceling from the printer control panel 57

canceling, from computer 57

print quality

cleaning the scanner glass 135

replacing a developer unit 151

replacing imaging kit 142

replacing the waste toner bottle 139

print quality troubleshooting

blank pages 211

characters have jagged edges 203

clipped pages or images 203

gray background on prints 204

horizontal voids appear on prints 205

print irregularities 208

print is too dark 209

print is too light 210

printer is printing solid black pages 212

repeating print defects 201

shadow images appear on prints 213

skewed print 213

streaked horizontal lines appear on prints 214

streaked vertical lines appear on prints 215

toner fog or background shading appears on prints 216

toner rubs off 217

transparency print quality is poor 218

uneven print density 218

vertical voids appear on prints 218

print troubleshooting

held jobs do not print 196

incorrect characters print 197

incorrect margins on prints 206

jammed pages are not reprinted 194

job prints from wrong tray 197

job prints on wrong paper 197

jobs do not print 199

Large jobs do not collate 198

multiple-language PDF files do not print 198

paper curl 207

paper frequently jams 194

print job takes longer than expected 200

tray linking does not work 201

unexpected page breaks occur 202

printer

configurations 10

minimum clearances 9

models 10

moving 9, 157, 158

selecting a location 9

shipping 158

printer control panel

factory defaults, restoring 161

indicator light 13

parts 13

Sleep button light 13

using 13

printer control panel, virtual

display

using the Embedded Web Server 159

printer information

where to find 8

printer is printing blank pages 211

printer messages

[Color] cartridge low [88.xy] 178

[Color] cartridge nearly low [88.xy] 178

[Color] cartridge very low, [x] estimated pages remain [88.xy] 178

[Type] imaging kit low [84.xy] 189

[Type] imaging kit nearly low [84.xy] 189

[Type] imaging kit very low, [x] estimated pages remain [84.xy] 189

[x]-page jam, clear manual feeder [251.xx] 173

[x]-page jam, clear multipurpose feeder [250.xx] 174

[x]-page jam, clear standard bin [203.xx] 164

[x]-page jam, open automatic feeder top cover. [28y.xx] 175

[x]-page jam, open tray [x] [24y.xx] 172

Adjusting color 177

Change [paper source] to [custom string] 177

Change [paper source] to [custom type name] 177

Change [paper source] to [paper type] [paper size] 177

Close door 177

Close flatbed cover and load originals if restarting job [2yy.xx] 178

Complex page, some data may not have printed [39] 178

Configuration change, some held jobs were not restored [57] 179

Defective flash detected [51] 179

Error reading USB drive. Remove USB. 179

Error reading USB hub. Remove hub. 179

Incompatible tray [x] [59] 179

Incorrect paper size, open [paper source] [34] 179

Insert Tray [x] 180

Insufficient memory for Flash Memory Defragment operation [37] 180

Insufficient memory to collate job [37] 180

Insufficient memory to support Resource Save feature [35] 180

Insufficient memory, some Held Jobs were deleted [37] 180

Insufficient memory, some held jobs will not be restored [37] 180

Load [paper source] with [custom string] 181

Load [paper source] with [custom type name] 181

Load [paper source] with [paper size] 181

Load [paper source] with [paper type] [paper size] 181

Load Manual Feeder with [custom string] 182

Load Manual Feeder with [custom type name] 182

Load Manual Feeder with [paper size] 182

Load Manual Feeder with [paper type] [paper size] 182

Maintenance kit low [80.xy] 182

Maintenance kit nearly low [80.xy] 182

Maintenance kit very low, [x] estimated pages remain [80.xy] 183

Memory full [38] 183

Network [x] software error [54] 183

Non-Lexmark [color] [supply type], see User's Guide [33.xy] 183

Not enough free space in flash memory for resources [52] 183

Reinstall missing or unresponsive [color] cartridge [31.xy] 184

Reload printed pages in Tray [x] 184

Remove packaging material, [area name] 184

Remove paper from standard output bin 185

Replace [color] cartridge, 0 estimated pages remain [88.xy] 185

Replace [color] cartridge, printer region mismatch [42.xy] 185

Replace [type] imaging kit, 0 estimated pages remain [84.xy] 185

Replace all originals if restarting job. 185

Replace defective [type] imaging kit [31.xy] 186

Replace jammed originals if restarting job. 186

Replace maintenance kit, 0 estimated pages remain [80.xy] 186

Replace missing [type] imaging kit [31.xy] 186

Replace missing or unresponsive [type] imaging kit [31.xy] 184

Replace missing waste toner bottle [82.xy] 187

Replace unsupported [color] cartridge [32.xy] 187

Replace unsupported [type] imaging kit [32.xy] 187

Replace waste toner bottle [82.xy] 187

Scanner automatic feeder cover open 187

Scanner disabled by admin [840.01] 187

Scanner disabled. Contact system administrator if problem persists. [840.02] 187

Scanner jam, remove all originals from the scanner [2yy.xx] 187

Scanner jam, remove jammed originals from the scanner [2yy.xx] 188

SMTP server not set up. Contact system administrator. 188

Standard network software error [54] 188

Standard USB port disabled [56] 188

Supply needed to complete job 188

Too many flash options installed [58] 188

Too many trays attached [58] 189

Unformatted flash detected [53] 189

Unsupported USB hub, please remove 179

Waste toner bottle nearly full [82.xy] 190

Weblink server not set up. Contact system administrator. 190

printer options troubleshooting internal option is not detected 192

tray problems 193

printer problems, solving basic 190 printer security

information on 133

printer software, installing

(Windows) 24

printing

black-and-white 53

faster speed vs. higher yield 54

font sample list 57

from Macintosh 53

from Windows 53

Max Speed and Max Yield 54

menu settings page 31

network setup page 31

printing a document 53

printing a network setup page 31

printing confidential and other held jobs

from a Macintosh computer 55

from Windows 55

printing in black and white 53

publications

where to find 8

Push Button Configuration method using 30

Q

Quality menu 117

Quiet mode 127

R

recycled paper

using 48, 126

recycling

Lexmark packaging 131

Lexmark products 131

toner cartridges 131

reducing a copy 63

reducing noise 127

Reinstall missing or unresponsive

[color] cartridge [31.xy] 184

Reload printed pages in Tray

[x] 184

Remove packaging material, [area

name] 184

Remove paper from standard

output bin 185

repeat print jobs 55

printing from a Macintosh computer 55

printing from Windows 55

repeating print defects 201

Replace [color] cartridge, 0

estimated pages remain [88.xy] 185

Replace [color] cartridge, printer

region mismatch [42.xy] 185

Replace [type] imaging kit, 0

estimated pages remain

[84.xy] 185

Replace all originals if restarting job. 185

Replace defective [type] imaging kit

[31.xy] 186

Replace jammed originals if

restarting job. 186

Replace maintenance kit, 0

estimated pages remain

[80.xy] 186

Replace missing [type] imaging kit

[31.xy] 186

Replace missing or unresponsive

[type] imaging kit [31.xy] 184

Replace missing waste toner bottle

[82.xy] 187

Replace unsupported [color]

cartridge [32.xy] 187

Replace unsupported [type]

imaging kit [32.xy] 187

Replace waste toner bottle

[82.xy] 187

reports

viewing 159

Reports menu 88

reserve print jobs 55

printing from a Macintosh computer 55

printing from Windows 55

S

safety information 6, 7

scale

copy options 68

scan troubleshooting

cannot scan from a computer 229

partial document or photo scans 229

scan job was not successful 227

scanner unit does not close 223, 227

scanning takes too long or freezes the computer 228

scanner

Automatic document feeder (ADF) 12

functions 11

scanner glass 12

Scanner automatic feeder cover open 187

Scanner disabled by admin

[840.01] 187

Scanner disabled. Contact system

administrator if problem persists.

[840.02] 187

scanner glass

cleaning 135

copying using 60

Scanner jam, remove all originals

from the scanner [2yy.xx] 187

Scanner jam, remove jammed originals from the scanner

[2yy.xx] 188

scanning

quick copy 59

to a computer 75

scanning to a computer 75

scanning to an FTP address

creating shortcuts using the computer 73

using a shortcut 74

using the printer control panel 74

scanning, FTP address

using the printer control panel 74

Schedule Power Modes using 130

security

modifying confidential print settings 56

Security Audit Log menu 97

security lock 132

security lock port 23

security settings erasing 133

security Web page

where to find 133

select button

printer control panel 13

selecting a location for the printer 9

selecting paper 47

separator sheets

copy options 69

Set Date and Time menu 98

setting

paper size 32

paper type 32

TCP/IP address 91

setting Hibernate Timeout 129

setting up e-mail alerts 159

setting up the printer

on an Ethernet network (Macintosh only) 27

on an Ethernet network (Windows only) 27

Setup menu 114

shipping the printer 158

shortcuts, creating

e-mail 71

FTP destination 73

sleep button

printer control panel 13

Sleep mode

adjusting 128

SMTP server not set up. Contact

system administrator. 188

SMTP Setup menu 96

Standard Network menu 89

Standard network software error

[54] 188

standard tray

loading 33

Standard USB menu 94

Standard USB port disabled

[56] 188

statement of volatility 132

status of parts and supplies

checking 136

storing

paper 48

supplies 134

storing print jobs 55

streaked horizontal lines appear on

prints 214

streaked vertical lines appear on

prints 215

Substitute Size menu 82

supplies

checking status 136

checking, using the Embedded

Web Server 136

conserving 126

storing 134

using genuine Lexmark 137

using recycled paper 126

Supplies menu 78

supplies, ordering

imaging kits 138

maintenance kit 138

toner cartridges 137

waste toner bottle 138

Supply needed to complete job 188

supply notifications

configuring 160

T

TCP/IP menu 91

the scanner does not respond 226

tips

card stock 46

labels, paper 45

on using envelopes 45

on using letterhead 43

transparencies 44

tips on using envelopes 45

tips on using letterhead 43

toner cartridges

ordering 137

recycling 131

replacing 149

toner darkness

adjusting 53

Too many flash options installed

[58] 188

Too many trays attached [58] 189

transparencies

copying on 60

loading 37

tips on using 44

trays

linking 40

unlinking 40

troubleshooting

cannot open Embedded Web

Server 230

checking an unresponsive

printer 190

contacting customer support 231

FAQ about color printing 219

solving basic printer

problems 190

the scanner does not respond 226

troubleshooting, color quality

color of print and color on

computer screen do not

match 222

print appears tinted 222

prints on color transparencies

appear dark when projected 221

troubleshooting, copy

copier does not respond 223

partial document or photo

copies 225

poor copy quality 224

poor scanned image quality 228

scanner unit does not

close 223, 227

troubleshooting, display

printer display is blank 192

troubleshooting, paper feed

message remains after jam is

cleared 195

troubleshooting, print

held jobs do not print 196

incorrect characters print 197

incorrect margins on prints 206

jammed pages are not

reprinted 194

job prints from wrong tray 197

job prints on wrong paper 197

jobs do not print 199

Large jobs do not collate 198

multiple-language PDF files do not print 198

paper curl 207

paper frequently jams 194

print job takes longer than expected 200

tray linking does not work 201

unexpected page breaks occur 202

troubleshooting, print quality

blank pages 211

characters have jagged edges 203

clipped pages or images 203

gray background on prints 204

horizontal voids appear on prints 205

print irregularities 208

print is too dark 209

print is too light 210

printer is printing solid black pages 212

repeating print defects 201

shadow images appear on prints 213

skewed print 213

streaked horizontal lines appear on prints 214

streaked vertical lines appear on prints 215

toner fog or background shading appears on prints 216

toner rubs off 217

transparency print quality is poor 218

uneven print density 218

vertical voids appear on prints 218

troubleshooting, printer options

internal option is not detected 192

tray problems 193

troubleshooting, scan

cannot scan from a computer 229

partial document or photo scans 229

scan job was not successful 227

scanner unit does not close 223, 227

scanning takes too long or freezes the computer 228

U

unacceptable paper 47

uneven print density 218

Unformatted flash detected [53] 189

Universal paper size settings configuring 32

Universal Setup menu 87

unlinking trays 40

Unsupported USB hub, please

remove 179

updating options in printer

driver 25

USB port 23

using Hibernate mode 129

using Max Speed and Max Yield 54

using Schedule Power Modes 130

using the printer control panel 13

Utilities menu 120

wireless network setup

using the Embedded Web

Server 30

wireless setup wizard

using 29

X

XPS menu 120

V

verify print jobs 55

printing from a Macintosh computer 55

printing from Windows 55

vertical voids appear on prints 218

viewing

reports 159

virtual display

checking, using Embedded Web Server 159

volatile memory 132

erasing 133

volatility

statement of 132

W

waste toner bottle

ordering 138

replacing 139

Waste toner bottle nearly full

[82.xy] 190

Weblink server not set up. Contact

system administrator. 190

Wireless menu 93

wireless network

configuration information 28

Table of contents Click a title to access it
Manual assistant
Powered by Anthropic
Waiting for your message
Product information

Brand : LEXMARK

Model : CX310n

Category : Printer