SAMSUNG

G2 Portable - External hard drive SAMSUNG - Free user manual and instructions

Find the device manual for free G2 Portable SAMSUNG in PDF.

📄 35 pages English EN Download 💬 AI Question
Notice SAMSUNG G2 Portable - page 2
Pick your language and provide your email: we'll send you a specifically translated version.

User questions about G2 Portable SAMSUNG

0 question about this device. Answer the ones you know or ask your own.

Ask a new question about this device

The email remains private: it is only used to notify you if someone responds to your question.

No questions yet. Be the first to ask one.

Download the instructions for your External hard drive in PDF format for free! Find your manual G2 Portable - SAMSUNG and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. G2 Portable by SAMSUNG.

USER MANUAL G2 Portable SAMSUNG

G2 Portable External Hard Drive User's manual

SAMSUNG G2 Portable - G2 Portable External Hard Drive User's manual - 1

natural_image Four different LEGO-printed square tiles with varying dot patterns and surface textures, displayed against a white background (no text or symbols visible)

Read Me First

About this Manual

Your product comes with a quick start guide and a user's manual.

Following the instructions and precautions of this manual will ensure easier and more enjoyable use of your G2 Portable External Hard Drive.

Quick Start Guide

A start guide is provided with the purchase of G2 Portable External Hard Drive.

The quick start guide explains product components and provides simple instructions on how to install the product.

User's Manual

The User's Manual contains detailed information about features and instructions on using your G2 Portable External Hard Drive.

Using this Manual

Carefully read and understand the "Handling Precautions" section before using the product.

Failure to follow all the instructions as outlined in the Handling Precautions section could result in damage to you or to your G2 Portable External Hard Drive.

Refer to the Troubleshooting section first if you experience a problem with the product.

SAMSUNG G2 Portable - Using this Manual - 1

Ref.

Software and user's manuals are available for download at the Samsung Hard Disk Drive website (www.samsunghdd.com).

The content of this User's Manual may change without prior notice for product improvement purposes.

Handling Precautions

The following information serves to ensure user's safety and prevent damage to user's properties. Carefully read the information provided and use your product correctly.

Supplied with the rated USB BUS Power

G2 Portable must use the USB Bus Power. Please connect to the USB Port supplied with the rated USB BUS Power.

SAMSUNG G2 Portable - Installation Related - 1

Use the product on a flat surface.

SAMSUNG G2 Portable - Installation Related - 2

natural_image Line drawing of a person in high heels sitting at a table with a book on the table (no text or symbols)

Do not sit on the product and do not place a heavy object over the product.

Product case or connector can be damaged and may cause a break down.

Data Cable Usage

SAMSUNG G2 Portable - Data Cable Usage - 1

Standardized data cable.

This may increase the wrong operation and may cause a malfunction.

SAMSUNG G2 Portable - Data Cable Usage - 2

natural_image Simple line drawing of a potted plant with a plug and lightning bolt, no text or symbols present

Do not severely bend the data cable and do not place a heavy object over the data cable.

If the data cable is damaged, it may cause a malfunction.

SAMSUNG G2 Portable - Data Cable Usage - 3

Do not unplug the data cable by severely pulling the cable.

This may damage connector on the product and may cause a problem with the product.

SAMSUNG G2 Portable - Data Cable Usage - 4

natural_image Illustration of a person's lower body with a hand and a small object on the lower leg (no text or symbols)

Shock

The external drive is very portable and you may easily drop it. Take care not to drop and tip the product while carrying the external drive. If you make an impact on the external drive, it may cause bad sectors on the disk. Bad sectors can cause various and potentially read/write errors.

SAMSUNG G2 Portable - Shock - 1

Humidity

If you use the product in places exposed to humidity, it may danger of electric shock. In addition, prolonged exposure to moisture can corrode various parts and components.

SAMSUNG G2 Portable - Humidity - 1

Magnets

Magnetic objects can cause various types of damage to the HDD, including data damage. Keep magnets and magnetic objects away from the external drive.

Disassembly and Label Removal

For repair, please visit the designated (samsung) customer service center. Unauthorized disassembly, repair, or reform of the product and unauthorized removal of the labeling will void your warranty.

Always Backup your Important Data

The external drive manufacturer does not guarantee data stored in the external drive and will not assume responsibility for any mental or material damage incurred during data recovery.

● Backup : Storing the original and a copy on two or more separate and accessible storage media.

Regular Virus Scanning

Frequently scan the device for viruses and protect the external drive from virus infection.

Cleaning the product

Never use cleaning fluid or similar chemicals. Do not spay cleaner directly on the product. It may cause discoloration and deformation of the product.

Keep the product and accessories out of the reach of children. It may cause personal injuries and problem.

Safely Remove Hardware

Always use the Safely Remove Hardware feature before shutting down the HDD or disconnecting the USB cable and power cable.

1MB=1,000,000bytes / 1GB=1,000,000,000bytes

Actual accessible capacity may vary from advertised capacity due to formatting and partitioning of the hard drive, as well as due to your computer's operating system.

Table of Contents

Read Me First2About this Manual
2Quick Installation Guide
2User's Manual
2Using this Manual
Handling Precautionst3Supplied with the rated USB BUS Power
3Installation Related
3Data Cable Usage
3Shock
3Humidity
4Magnets
4Disassembly and Label Removal
4Always Backup your Important Data
4Regular Virus Scanning
4Cleaning the product
4Custody Related
4Safely Remove Hardware
Specifications7System Requirements
7Components
7Overview
Connecting your G2 Portable8Installation
9Windows
10Macintosh
Using your G2 Portable11Copying/Moving Files
11Removable Disk Method
13Safely Removing your G2 Portable
13For Windows
14For Macintosh
G2 Portable Software15G2 Portable External Hard Drive Software
15Samsung Auto Backup
15Samsung Auto Backup Installation
17Data Backup using Samsung Auto Backup
23Quick Backup
24Restoring Backup Data
27Samsung SecretZoneTM
28Virtual Drive with Samsung SecretZoneTM
Troubleshooting30FAQ
Appendix31Partitioning and Changing File System Type
31Reformat to FAT32
32Reformat to NTFS 32
32Format in Macintosh
33Product Certifications
33FCC
34Warranty Information

Introduction

The G2 Portable External Hard Drive is a high-performance external hard drive that supports USB. Unlike conventional desktop disk drives, the G2 Portable External Hard Drive makes it possible for you to instantaneously add greater storage capacity to your system without having to take the computer apart.

This means that your G2 Portable External Hard Drive comes fully partitioned and formatted for your use and you can instantly access to the drive by simply plugging it into your computer through a USB port.

Rebooting and other cumbersome steps are not necessary. "SecretZone™", which is part of the software bundle that comes with your G2 Portable External Hard Drive, allows you to protect and manage your private data.

Specifications

CategorySpecification
InterfaceHigh Speed USB
Transfer Rate480 Mbps Max.
PowerUSB Host Power
Operating SystemWindows 2000 Pro / XP / Vista / 7
Mac OS X 10.4.8 or Later
Hard Disk Capacity250GB / 320GB / 500GB / 640GB
Dimensions (W x H x L)(82mm x 17mm x 111mm)
ColorCobalt Black / Coral Blue / Olive Green / Silver White
Format SystemFAT32

System Requirements

• PC : Windows 2000 Pro / XP / Vista / 7
• Macintosh : Mac OS X 10.4.8 or Later
- Upgrade your operating system to the latest version to enjoy better performance and reliability.

Components

SAMSUNG G2 Portable - Components - 1

natural_image Line drawing of a rectangular electronic device with a small USB port (no text or symbols)

SAMSUNG G2 Portable - Components - 2
USB Cable

SAMSUNG G2 Portable - Components - 3

text_image Digital Press

Quick Start Guide

※ When you purchase a G2 Portable External Hard Drive, make sure that all components have been included in your product package.

Overview

SAMSUNG G2 Portable - Overview - 1

text_image LED USB Port

SAMSUNG G2 Portable - Overview - 2

■ LED Description

1) Standby Status : Steadily lit LED
2) Read / Write in Progress : Blinking LED

Some computers supply limited USB bus power. If your drive doesn't power on after connecting the USB cable, you may need to purchase a USB Y-cable from retailers or online shops.

Connecting your G2 Portable

Installation

Verify that the computer meets the minimum system requirements as outlined in #System Requirements. Insert the USB cable to the desktop/laptop computer as shown in Figures 1 and 2:

● Figure 1. Connecting to a Desktop Computer
SAMSUNG G2 Portable - Installation - 1

flowchart
graph TD
    A["Computer"] -->|Data Flow| B["USB Plug"]
    B --> C["Device"]

● Figure 2. Connecting to a Laptop Computer
SAMSUNG G2 Portable - Installation - 2

natural_image Diagram showing connection between a laptop and a smartphone via USB cable (no text or symbols present)

Your G2 Portable External Hard Drive will automatically activate once connected to the computer.

Windows

When you connect the G2 Portable External Hard Drive to the computer a device icon will appear in the system tray at the lower right corner of the screen.

● Figure 3. System Tray indicating an external device

SAMSUNG G2 Portable - ● Figure 3. System Tray indicating an external device - 1

The operating system will recognize and display "Samsung" drive under "My Computer."

● Figure 4. In the Windows Explorer, you will see a new Samsung drive

SAMSUNG G2 Portable - ● Figure 4. In the Windows Explorer, you will see a new Samsung drive - 1

text_image My Computer File Edit View Favorites Tools Help Fines Search Folders Address My Computer System Tasks New system information Add or remove programs Change a setting Other Places My Network Places My Documents Shared Documents Control Panel Details My Computer System Folder Files Stored on This Computer Shared Documents samsung's Documents Hard Disk Drives Local Disk (C:) SAMSUNG (E:) Devices with Removable Storage 3% Floppy (A:) DVD Drive (D:) My Computer

You are now ready to use the Samsung G2 Portable External Hard Drive.

Macintosh

Connect your G2 Portable External Hard Drive to the computer. Your Macintosh operating system will then generate a SAMSUNG.

Figure 5. Macintosh External HDD connection icon

SAMSUNG G2 Portable - Figure 5. Macintosh External HDD connection icon - 1

text_image Finder File Edit View SAMSUNG

After clicking the SAMSUNG icon, the following folder will appear.

● Figure 6. Macintosh Folders

SAMSUNG G2 Portable - ● Figure 6. Macintosh Folders - 1

text_image SAMSUNG Network Macintosh HD SAMSUNG Desktop fvefve Applications Documents Movies Music Pictures Auto Backup SecretZone Documentation AppInst.exe Autorun.inf 1 of 5 selected, 148.95 GB available

SAMSUNG G2 Portable - ● Figure 6. Macintosh Folders - 2

You are now ready to use the Samsung G2 Portable External Hard Drive.

(Software included with your G2 Portable External Hard Drive does not support the Mac operating environment.)

Using your G2 Portable

Copying / Moving Files

Now that you have successfully installed your new G2 Portable External Hard Drive, you copy or move files or whole folders from your new G2 to your computer and vice-versa.

SAMSUNG G2 Portable - Copying / Moving Files - 1

It is important to understand the difference between Copy and Move.

Copy: is to make a duplicate folder or file and store it so that you have two copies.

Move: is to take a folder or file from one location and put it into another.

WHEN YOU MOVE A FOLDER OR FILE, YOU NO LONGER HAVE A BACKUP COPY.

Copy and paste files from the computer to the G2 Portable External Hard Drive (Removable Disk Method).

Removable Disk Method

For the purposes of this manual, we will make a copy of the Temp folder on the C drive of your computer and copy it to the G2 Portable External Hard Drive.

From the Windows Desktop click:

Start → Programs → Accessories → Windows Explorer

● Figure 7. Getting to the Windows Explorer
SAMSUNG G2 Portable - Removable Disk Method - 1

text_image WinZip Get OpenOffice.org Programs Accessories Games Microsoft Office ProTags Express SCRABBLE Adobe Acrobat 6.0 Standard FileMaker Pre Advanced Internet Explorer Accessibility Communications Entertainment System Tools Address Book Calculator Command Prompt Notepad Paint Program Compatibility Wizard Scanner and Camera Wizard Synchronize Tour Windows XP Windows Explorer WordPad Log Off Lbruton... Shut Down... 23 Col 2 REC TRIC EXT OVR English U.S.

From the Windows Explorer, you will see various drive letters; A, C, your C drive is your local Hard Disk Drive. The G2 Portable will most likely be the E drive however, it could be any drive letter. For the purposes of this manual, we will assume that the G2 Portable is the E drive. As well, for practice copying folders and files, we will copy the Temp folder onto the G2 Portable.

From the Windows Explorer screen:

Click Local Disk C

From the right-hand pane:

Right-click the Temp folder → Click Copy

Figure 8. When you Right-Click on a file or folder, you get another menu.
SAMSUNG G2 Portable - Removable Disk Method - 2

text_image 1) From this side, click the Local C drive. 2) From this side, right click on the Temp folder and choose Copy.

Now, we will copy the Temp folder from the Local C drive, to the Samsung E drive. From the left pane in the Windows Explorer : Right Click Samsung E → Click Paste

● Figure 9. Using a Right-Click again, we can paste the Temp file onto the G2 drive.
SAMSUNG G2 Portable - Removable Disk Method - 3

text_image C:\ Back Edit View Favorites Tools Help Address C:\ Folders Desktop My Documents My Computer 31% Floppy (A:) Local Disk (C:) dll Documents and Settings Documentum Email Misc MyWorks Program Files Temp WINDOWS Samsung (E:) Control Panel My Sharing Folders Xerox Network Surmness My Network Places Recycle Bin Name Date Modified Size Type Expand Explore Open Search... Upload using AceFTP Scan for viruses... Spring and Security... WinZip Format... Export Cut Copy Inserts Rename Follow files Pubs Backup 3/19/2008 5:20 PM Lipdt 6/25/2008 7:15 PM cycle 7/1/2008 7:20 PM database 7/1/2008 8:00 PM cActrobot7.0 7/2/2008 3:20 PM act 7/15/2008 8:20 PM agents and Settings 7/21/2008 5:46 PM by Reports 9/8/2008 2:21 PM am Files 9/12/2008 8:52 PM COMS 9/22/2008 2:24 PM Right click on the Samsung E drive and choose

SAMSUNG G2 Portable - Removable Disk Method - 4
NOTE : Detaching the USB cable while file transfer is in progress can damage your computer and/or G2 Portable External Hard Drive. If you need to disconnect the USB cable, wait for the transfer process to complete first and then disconnect using the "Safely Remove Hardware" option.

Safely Removing your G2 Portable

For Windows

Right-click the device icon from the system tray at the lower right corner of your screen.

Figure 10. The taskbar is located at the bottom-right of the screen.

SAMSUNG G2 Portable - For Windows - 1

Click "Safely Remove Hardware."

Figure 11. The 'Safely Remove Hardware' prompt will list every device that is attached to your system.

SAMSUNG G2 Portable - For Windows - 2

text_image Safety Remove Hardware Select the device you want to unplug or eject, and then click Stop. When Windows notifies you that it is safe to do so unplug the device from your computer. Hardware devices: USB Mass Storage Device USB Mass Storage Device at Location 0 Properties Stop Display device components Close

Click "Samsung S-line G2 Portable USB device".

Figure 12. This prompt will list all of the Mass Storage Devices like your Local Hard drive and your G2 Hard drive

SAMSUNG G2 Portable - For Windows - 3

text_image Stop a Hardware device Confirm devices to be stopped. Choose OK to continue. Windows will attempt to stop the following devices. After the devices are stopped they may be removed safely. USB Mass Storage Device Generic volume - (F:) Samsung G2 Portable USB Device OK Cancel

When you see the "Safely Remove Hardware" message, you may safely remove the device from the system.

For Macintosh

Click the external hard drive icon and select [ Eject "SAMSUNG." ]

Figure 13. For the Macintosh click the USB icon and choose Eject "SAMSUNG"
SAMSUNG G2 Portable - For Macintosh - 1

text_image Open Get Info Eject "SAMSUNG" Duplicate Make Alias Copy "SAMSUNG" Color Label: × Automator Disable Folder Actions Configure Folder Actions... Attach a Folder Action...

This safely disconnects the drive. It is now safe to detach the drive from the computer.

SAMSUNG G2 Portable - For Macintosh - 2

Do not disconnect G2 Portable External Hard Drive's USB cable from the computer while file transfer is in progress. Interrupting the file transfer could lead to data corruption and/or damage to your G2 Portable External Hard Drive.

G2 Portable Software

G2 Portable External Hard Drive Software

Samsung G2 Portable External Hard Drive comes with Samsung Auto Backup and Samsung SecretZone™. These applications support the Windows only.

Connecting your G2 Portable External Hard Drive to the computer will automatically activate the installation wizard. Select "Install Samsung Tools" to install the applications.

Samsung Auto Backup and Samsung SecretZone™ will only be available when G2 Portable External Hard Drive is connected to your computer.

For further information, please refer to the Auto Backup and SecretZone™ user's manuals that accompanied your G2 Portable External Hard Drive.

Samsung Auto Backup

Samsung Auto Backup is a personal backup solution that enables you to backup individual files. The application provides both manual and automatic (scheduled) backup features and includes various backup options such as backup in compressed file format and use of filters for backup files.

Samsung Auto Backup Installation

SAMSUNG G2 Portable - Samsung Auto Backup Installation - 1

text_image SAMSUNG (E:) This disk or device contains more than one type of content. What do you want Windows to do? Install Samsung Tools using the program provided on the device Copy pictures to a folder on my computer using Microsoft Scanner and Camera Wizard View a slideshow of the images using Windows Picture and Fax Viewer Print the pictures using Photo Printing Wizard Open folder to view files using Windows Explorer Take no action OK Cancel
  1. You will see this dialog the first time you connect your G2 Portable External Hard Drive to the computer.

  2. Select "Install Samsung Tools" and the click "OK."

SAMSUNG G2 Portable - Samsung Auto Backup Installation - 2

When you install the samsung bundle software on the windows 7, you should run the "Applnst.exe" manually in Samsung External Hard Drive. The Windows 7 does not support the Autorun function.

SAMSUNG G2 Portable - Samsung Auto Backup Installation - 3

text_image Samsung external HDD Software Install Samsung Auto Backup Install Samsung SecretZone Read User's Manual
  1. Select "Install Samsung Auto Backup to start the installation process".

SAMSUNG G2 Portable - Samsung Auto Backup Installation - 4

text_image InstallShield Wizard Samsung Auto Backup Setup is preparing the InstallShield Wizard, which will guide you through the rest of the setup process. Please wait. Cancel
  1. Once the preparation process is complete, InstallShield Wizards' greeting dialog will display.

SAMSUNG G2 Portable - Samsung Auto Backup Installation - 5

text_image Samsung Auto Backup Install Wizard Welcome to the Install Wizard for Samsung Auto Backup The Install Wizard will install Samsung Auto Backup on your computer. To continue, click Next.
  1. Click "Next."

SAMSUNG G2 Portable - Samsung Auto Backup Installation - 6

text_image Samsung Auto Backup Install Wizard License Agreement Please read the following license agreement carefully. Press the PAGE DOWN key to see the rest of the agreement. End-User License Agreement (End-User License Agreement) Please read this document carefully, as it contains important information. This End-User License Agreement ("EULA") is a contract which is entered into between you (an individual or a corporation) and Clause Incorporated (Clause, Inc.) with regard to the software. The software may include other components such as related media, printing, and encoding instructions documents (a template 3). By installing, copying, or using this software, you indicate that you accept the terms in the EULA. If you do not agree with the terms in the EULA, you cannot install or use this software. Do you accept all the terms of the preceding License Agreement? If you select No. 1, the setup will close. To install Samsung Auto Backup, you must accept this agreement. < Back Yes No
  1. The dialog will display the end user license agreement. Carefully read the agreement. Select "yes".

SAMSUNG G2 Portable - Samsung Auto Backup Installation - 7

text_image Samsung Auto Backup Install Wizard Choose Destination Location Select folder where setup will install files. Setup will install Samsung Auto Backup in the following folder. To install to the folder, click Next. To install to a different folder, click Browse and select another folder. Destination Folder C:\Program Files\Clarust\Samsung Auto Backup Browse... < Back Next > Cancel
  1. Select the destination for Samsung Auto Backup installation and then click "Next."

SAMSUNG G2 Portable - Samsung Auto Backup Installation - 8

text_image Samsung Auto Backup Install Wizard Select Program Folder Please select a program folder. Setup will add program icons to the Program Folder listed below. You start up a new folder name, or select one from the existing folders list. Click Next to continue. Program Folder: Samsung Auto Backup Existing Folders: Accessories Acronic Administrative Tools AirHub E5 Tool Futuremark Games Java Web Start JIMiron Technology Corp < Back Next > Cancel
  1. Select the folder under which you wish the Samsung Auto Backup icon to be registered. Then, click "Next."

SAMSUNG G2 Portable - Samsung Auto Backup Installation - 9

text_image Samsung Auto Backup Install Wizard Setup Status Samsung Auto Backup is configuring your new software installation. Installing C:\Program Files\CDraw\Samsung Auto Backup\V36.dll Cancel
  1. The dialog will then display the installation progress.

SAMSUNG G2 Portable - Samsung Auto Backup Installation - 10

text_image Samsung Auto Backup Install Wizard Install Wizard Complete The Install Wizard has successfully installed Samsung Auto Backup. Before you can use the program, you must restart your computers. Yes, I want to install my computer.com? No, I will restart my computer later.
  1. Once the installation process is complete, a dialog requesting your decision on whether to reboot now or later will prompt. Click "Finish" to exit the installation wizard.

Select "Yes, I want to restart my computer now" and then exit the installation wizard in order to finalize Samsung Auto Backup installation.

Data Backup using Samsung Auto Backup

There are two ways to backup data:

Data Backup Options

Manual Backup

Quick Backup

You will need to first configure backup options before using Samsung Auto Backup.

Launch Samsung Auto Backup by clicking Start → Programs → SEC → Samsung Auto Backup.

Figure 14. Samsung Auto Back Screen
SAMSUNG G2 Portable - Data Backup using Samsung Auto Backup - 1

text_image Samsung Auto Backup BackUp Features Details Refresh Up Options Select Backup source Desktop My Documents Favorites My Computer Local Disk (C:) DVD Drive (D:) SAMSUNG (E:) Removable Disk (R:) Network Folder Name Size Type Modified Date 10/Meter Results File Folder 10/7/2008 10:12:22 AM Others File Folder 10/7/2008 10:12:42 AM PC-Mark Results File Folder 10/7/2008 10:12:02 AM Sandra Results File Folder 10/7/2008 10:12:56 AM -$ Portable Manual E... 162B Microsoft WordDoc... 10/7/2008 3:16:00 PM Accounts True Image H... 024D Shortcut 4/22/2008 10:17:40 AM AnLab V3 Internet S... 1.7KB Shortcut 10/7/2008 10:12:02 AM Task-Related Information Backed-up List Name Size Type Modified Date Backup Date Caution No backup device is currently set. The Backup Settings wizard will be executed. OK Settings Information NUM SOL

● Figure 15. Backup Destination Selection Dialog
SAMSUNG G2 Portable - Data Backup using Samsung Auto Backup - 2

text_image Samsung Auto Backup Settings Wizard Backup Destination Select a backup destination. E:\ New Folder... + E: (SAMSUNG) Set the password for encryption Password for compression: Set Password Unless you set the password for encryption, the default password will be set automatically. << Previous Next >> Finish Cancel

Designate the path to the backup device and then click "Next."

● Figure 16. Optional Settings Dialog
SAMSUNG G2 Portable - Data Backup using Samsung Auto Backup - 3

text_image Samsung Auto Backup Settings Wizard Task Log Option Sets options for the task. Task Options Compress files during backup Store file backup history Pieces -Maintain max, 1, 999 is unlimited Unlimited Turn off the backup engine after completion Minimize the backup engine during backup Shut down the system on completion Task Log Option Delete task logs written before this number of days << Previous Next >> Finish Cancel

Configure the various backup options.

● Figure 17. File Filter Configuration Dialog
SAMSUNG G2 Portable - Data Backup using Samsung Auto Backup - 4

text_image Samsung Auto Backup Settings Wizard File Filter Specify the types of files to filter. File grouping Extension [Office File] [Document File] [Photo and Picture File] [Music File] [Movie and Video File] [Compressed files] Include only files with the following extensions. [All Files] Exclusion of the following only Add Change Delete << Previous Next >> Finish Cancel

From the File Filter Configuration dialog, you will be able to select types of files you wish to backup and you wish to be excluded from the backup process. You can define these files by grouping or by specific file extensions. For file groups, the application provides preconfigured groups and the ability to add user-defined groups.

Clicking "Next" without making any change in this dialog sets the application to backup all types of files from the source.

● Figure 18. Backup Scheduling Dialog
SAMSUNG G2 Portable - Data Backup using Samsung Auto Backup - 5

text_image Samsung Auto Backup Settings Wizard Set Schedule Set a schedule for performance of this task. Add... Change... Delete Task Type Backup Type Scheduled Time << Previous Next >> Finish Cancel

It's even possible for the user to schedule automatic backups. Click "Add" to configure and add a new Auto Backup schedule. Clicking the "Add" button will prompt the New Schedule dialog.

Figure 19. New Schedule Dialog
SAMSUNG G2 Portable - Data Backup using Samsung Auto Backup - 6

text_image Schedule Backup Specify the time to perform the back up. Frequency Every month Day 7 Time (Hour:Minute): 3:26:00 PM Confirm Cancel

Select how often and when you wish Auto Backup to be performed and then click "OK."

From the Backup Scheduling dialog, click "Finish" to exit the backup configuration wizard. You are now ready to backup your data.

Samsung Auto Backup is configured to perform real time backup by default. Therefore, the application will automatically back up the content of "My Documents" after you exit the backup configuration wizard.

● Figure 20. Initial Application Screen
SAMSUNG G2 Portable - Data Backup using Samsung Auto Backup - 7

text_image Samsung Auto Backup Task(E) View(I) Tools(Q) Help(H) Backup Options Refresh Up Options Select backup source Desktop My Documents Favorites My Computer Local Disk (C:) DVD Drive (D:) SAMSUNG (E:) Renovable Disk (F:) Network Folder Name Size Type Modified Date 10Mater Results File Folder 10/7/2008 10:12:22 AM Others File Folder 10/7/2008 10:12:42 AM PC-Park Results File Folder 10/7/2008 10:12:32 AM Sandra Results File Folder 10/7/2008 10:12:56 AM + Portable Manual E... 162B Microsoft Word Doc... 10/7/2008 9:10:00 PM Acronic True Image H... 824B Shortcut 4/22/2008 10:17:48 AM ShnLab V3 Internet S... 1.76B Shortcut 10/7/2008 10:12:32 AM Task-Related Information Backed-up List My Documents My Computer Name Size Type Modified Date Backup Date My Music File Folder My Pictures File Folder desktop.ini 75B Configuration Set... 4/7/2008 12:05:07 PM 10/7/2008 3:27:19 PM FlashBunds_2007_10... 331.0KB H308 Files 10/19/2007 2:19:23 AM 10/7/2008 3:27:19 PM Settings Information NUM SCRL

Once you have successfully configured Auto Backup, a new icon will appear on your system tray.

In this icon, the red section of the bar indicates the amount of storage device space used and the green section indicates the amount of space available.

Figure 21. System Tray
SAMSUNG G2 Portable - Data Backup using Samsung Auto Backup - 8

text_image 3:29 PM

Double-click the icon to view detailed information about the device's space use.

Figure 22. System Tray
SAMSUNG G2 Portable - Data Backup using Samsung Auto Backup - 9

text_image 86.0% Total Space : 298.0GB Available Space: 256.2GB(86.0%) Used Space: 41.8GB(14.0%) Backup Space: 0B(0.0%)

Select original file(s) you wish to back up by checking the file(s) and/or folder(s) from the Original File Selection window.

Figure 23. Original File Selection Screen – Manual Backup
SAMSUNG G2 Portable - Data Backup using Samsung Auto Backup - 10

text_image Samsung Auto Backup Tasks(F) View(V) Tools(O) Help(H) Backup History Define Refresh Up Options Select backup source Desktop My Documents Favorites My Computer Local Disk (C:) DVD Drive (D:) SAMSUNG (E:) Removable Disk (M:) Network Folder Name Size Type Modified Date My Music File Folder 16/7/2008 3:49:02 PM My Pictures File Folder 16/7/2008 4:30:40 PM desktop.ini 788 Configuration Settings 4/7/2008 12:05:08 PM Flashbundle_2007_30... 331.0KB H300 File 16/7/2007 2:19:24 AM Task-Related Information Backed-up List My Documents My Computer Name Size Type Modified Date Backup Date My Music File Folder My Pictures File Folder desktop.ini 788 Configuration Set... 4/7/2008 12:05:07 PM 10/7/2008 3:27:19 PM Flashbundle_2007_30... 331.0KB H300 File 16/7/2007 2:19:23 AM 10/7/2008 3:27:19 PM Settings Information NUM, SCEL

Select "Backup" from the "Task" menu or click "Backup" from the toolbar.

● Figure 24. Backup Completion Dialog
SAMSUNG G2 Portable - Data Backup using Samsung Auto Backup - 11

text_image Samsung Auto Backup Progress Backup has completed successfully. Backed up 20 files in total. File: C:\Documents and Settings\samsung\My Documents\My Pictures\Thumbs.db Transferred Files: 20 Total Files: 20 Processed Size: 1.8MB (1,881,600 bytes) Total Size: 7.9MB (8,301,600 bytes) Start Time: 10/7/2008 3:27:19 PM Transfer Rate: 506.2 KB/s Elapsed Time: 00:00:05 Time Remaining: 00:00:00 Used Space: 1.6GB(0.5%) Available Space / Total Space : Backup Space: 7.0MB(0.0%) 296.4GB(99.5%)/298.0GB Shut down the system on completion(S) Pause(S) Exit(X)

Quick Backup

Select file(s) and/or folder(s) you wish to back up. Right-click on your selection and then select "Quick Backup" from the context menu.

Figure 25. Original File Selection Screen – Quick Backup
SAMSUNG G2 Portable - Quick Backup - 1

text_image Internet Explorer File Edit View Favorites Tools Help Back Search Folders Address C:\Program Files\Internet Explorer Go File and Folder Tasks Rename this folder Move this folder Copy this folder Publish this folder to the Web Share this folder E-mail this folder's files Delete this folder Other Places Program Files My Documents Shared Documents My Computer My Network Places Details Open Explore Search... ALZip Self-Extractor (EIE) Add with ALZip Add to Connection Wizard.zip Add to Connection Wizard.zip and Email Sharing and Security... Run QuickBackup Show Versions... Search in Backup Archive Backup Send To Cut Copy Create Shortcut Delete Rename Properties

● Figure 26. Backup Completion Dialog
SAMSUNG G2 Portable - Quick Backup - 2

text_image Samsung Auto Backup Progress Backup has completed successfully. Backed up 22 files in total. File: C:\Program Files\Internet Explorer\Connection Wizard\trialoc.dll Transferred Files: 22 Total Files: 22 Processed Size: 833.5KB (853,504 bytes) Total Size: 839.7KB (859,883 bytes) Start Time: 10/7/2008 3:34:39 PM Transfer Rate: 3.4 MB/s Elapsed Time: 00:00:08 Time Remaining: 00:00:00 ■ Used Space: 1.6GB(0.5%) ▪ Available Space / Total Space : ■ Backup Space: 8.3MB(0.0%) 296.4GB(99.5%)/298.0GB □ Shut down the system on completion(S) Pause(S) Exit(X)

SAMSUNG G2 Portable - Quick Backup - 3

Quick Backup will only function with the backup device properly configured. Files and folder that have been backed up with Quick Backup are automatically stored as backups of originals.

Restoring Backup Data

You can restore your backup data using Samsung Auto Backup.

To restore your backup data using Samsung Auto Backup, you will need to launch the restore wizard. There are three ways of doing this. First, select the file(s) and/or folder(s) you with to restore and:

Right-click on selected files and select "Restore."

Select "Restore" from the "Task" menu.

Click on "Restore" from the toolbar.

● Figure 27. Restore Selection Screen
SAMSUNG G2 Portable - Restoring Backup Data - 1

text_image Samsung Auto Backup Task(E) View(V) Tools(O) Help(H) Backup Remove Delete Refresh Up Options Select backup source Desktop My Documents Favorites My Computer Local Disk (C:) DVD Drive (DC:) SAMSUNG (PS:) Newmark Folder Name Size Type Modified Data ICMeter Results File Folder 10/8/2000 2:12:22 AM Others File Folder 10/8/2000 2:25:50 PM PC-Mark Results File Folder 10/8/2000 2:12:02 AM Sandra Results File Folder 10/8/2000 2:12:56 AM Acronis True Image P... 824Byte Shortcut 4/23/2008 2:17:48 AM Ahnlab V3 Internet S... 1.7KB Shortcut 10/8/2008 2:12:02 AM auto_disk-creas.exe 76.0KB Application 7/4/2007 5:33:52 AM Task-Related Information Backup List Desktop User My Documents Desktop All User My Computer Name Size Type Modified Date Backup Date ~$ Portable Manual E... 1620byte 10/7/2008 1:56:19 PM 10/7/2008 2:08:48 PM Adobe Reader Link 1.7KB 7/8/2008 8:05:39 PM 10/7/2008 2:08:48 PM Backup SW ppt 0.4MB 7/30/2008 5:23:22 PM 10/7/2008 2:08:48 PM Settings Information NUM

● Figure 28. Restore Selection Screen
SAMSUNG G2 Portable - Restoring Backup Data - 2

text_image Auto Backup Restore Settings Wizard Restore Data Restore the following backup data Selected backup data: 'My Music' disk Backup location: E:\samsung@SAMSUNG-DE9A783 Restore location: Original Location Browse... << Previous Next >> Finish Cancel

Restore wizard's first screen will prompt you to select the restore backup file destination.

There are two options available to you, which are:

Restore backup files to their original folder or

Designate a new destination folder to restore backup files to.

● Figure 29. Restore Options Screen
SAMSUNG G2 Portable - Restoring Backup Data - 3

text_image Auto Backup Restore Settings Wizard Set Restore Options Set restore time Restore files from a specific time point. ○ From the most recent backup ○ From the backup closest to the following time point Tuesday , October 0' ▼ 3:38:47 PM Restore duplicate files ○ Restore only files that are different from source files. ○ Restore all files. ✓ Ask before overwriting the data << Previous Next >> Finish Cancel

Restore wizard will then present restore time and duplicate file restoring options.

You will be able to choose to restore backup files from the most recent backup or from the closest backup to a specified date and time.

As for duplicate backup files, you have the option to restore backup files that are different from their originals only or to restore all the files.

● Figure 30. File Filter Screen
SAMSUNG G2 Portable - Restoring Backup Data - 4

text_image Auto Backup Restore Settings Wizard File Filter Specify the types of files to filter. File grouping Extension [Office File] [Document File] [Photo and Picture File] [Music File] [Movie and Video File] [Compressed tiles] Include only files with the following extensions. [All Files] Exclusion of the following only Add Cancel Delete << Previous Next >> Finish Cancel

Restore file filter wizard lets you designate the types of files you wish to restore.

Designate the types of file extensions and/or file groups you wish to restore or exclude from restoring and then click "Finish." Clicking "Finish" without making any change in this dialog sets the application to restore all file types.

After configuring the options, click "Finish" to start restoring backup files.

Samsung Auto Backup Engine window will prompt and display the restore progress.

This engine ignores duplicate files and restores only those files with different data or creation date, resulting in much faster processing times.

Once the process is complete, the following screen will display:

● Figure 31. Restore Completion Screen
SAMSUNG G2 Portable - Restoring Backup Data - 5

text_image Samsung Auto Backup Progress Restore has completed successfully. Restored 1 files in total. File: My Documents\My Music\Sample Music.Ink Transferred Files: 2 Processed Size: 183B (183 bytes) Total Files: 2 Total Size: 821B (821 bytes) Start Time: 10/7/2008 3:48:00 PM Transfer Rate: 0.1 KB/s Elapsed Time: 00:00:00 Time Remaining: 00:00:00 Used Space: 1.6GB(0.5%) Backup Space: 9.5MB(0.0%) Available Space / Total Space : 296.4GB(99.5%)/298.0GB Pause(S) Exit(X) Shut down the system on completion(S)

Samsung SecretZone™

Samsung SecretZone™ is an information privacy software application operating in the Windows environment. Samsung SecretZone™ enables you to save and protect important and private data from others with ease.

Samsung SecretZone™ Installation

SAMSUNG G2 Portable - Samsung SecretZone™ Installation - 1

text_image SAMSUNG (E:) This disk or device contains more than one type of content. What do you want Windows to do? Install Samsung I cold using the program provided on the device Copy pictures to a folder on my computer using Microsoft Scanner and Camera Wizard View a slideshow of the images using Windows Picture and Fax Viewer Print the pictures using Photo Printing Wizard Open folder to view files using Windows E Explorer Take no action OK Cancel
  1. You will see the following dialog the first time you connect your G2 Portable External Hard Drive to the computer.

  2. Select "Install Samsung tools" and then click "OK."

SAMSUNG G2 Portable - Samsung SecretZone™ Installation - 2

When you install the samsung bundle software on the windows 7, you should run the "Applnst.exe" manually in Samsung External Hard Drive. The Windows 7 does not support the Autorun function.

SAMSUNG G2 Portable - Samsung SecretZone™ Installation - 3

text_image Samsung external HDD Software Install Samsung Auto Backup Install Samsung SecretZone Read User's Manual
  1. Select "Install Samsung SecretZone™".

SAMSUNG G2 Portable - Samsung SecretZone™ Installation - 4

text_image InstallShield Wizard Samsung SecretZone Setup is preparing the InstallShield Wizard, which will guide you through the rest of the setup process. Please wait Cancel
  1. Once the preparation process is complete, InstallShield Wizard's greeting dialog will display.

SAMSUNG G2 Portable - Samsung SecretZone™ Installation - 5

text_image Samsung SecretZone Install Wizard Welcome to the Install Wizard for Samsung SecretZone The Install Wizard will install Samsung SecretZone on your computer. To continue, click Next.
  1. Click "Next."

SAMSUNG G2 Portable - Samsung SecretZone™ Installation - 6

text_image Samsung SecretZone Install Wizard Create the account for the administrator This is the account setting for the administrator to use Samsung SecretZone. Please set the account for the administrator. Administrator ID: admin Password: *** Confirm: ***. Init of Check < Back Next > Cancel
  1. You will then be asked to enter an administrator password. Enter the password and then click "Next" to continue.

SAMSUNG G2 Portable - Samsung SecretZone™ Installation - 7

text_image Samsung SecretZone Install Wizard Finished Samsung SecretZone installation The Samsung SecretZone installation finished Click Finish Button to finish Samsung SecretZone installation
  1. Click "Finish" to complete the installation process.

Virtual Drive with Samsung SecretZone™

SAMSUNG G2 Portable - Virtual Drive with Samsung SecretZone™ - 1

text_image Volume Image Define the location and sizes of created volume image Browse... Size 1024 MB Size of volume image must be at least 35MB or more E: Free space is 300543 MB < Back Next > Cancel
  1. Click "Browse" and designate the file you wish to create.

SAMSUNG G2 Portable - Virtual Drive with Samsung SecretZone™ - 2

text_image File Selection Drive E: volume.mor File Name: volume0 File Type: nor file("mor) OK Cancel
  1. Designate the name and size of the volume image you wish to create.

SAMSUNG G2 Portable - Virtual Drive with Samsung SecretZone™ - 3

Samsung SecretZone™ is a security software and will not allow you access to protected data without a proper ID and password. Be careful not to lose your ID and password.

SAMSUNG G2 Portable - Virtual Drive with Samsung SecretZone™ - 4

text_image Mount Mount volume image as a virtual drive Drive F Auto File System NTFS Label Access type Road/Write Idle Timeout 0 (Min) < Back Next > Cancel
  1. Designate the drive to connect with, the file system, label, accessibility, and idle session limit.

SAMSUNG G2 Portable - Virtual Drive with Samsung SecretZone™ - 5

text_image Create the account for the volume image Set password to volume image and decryption of the password. Password 1 Confirm You should enter password. Also password has at least 5 and the most 15 characters. Algorithm Not specified < Back Next > Cancel
  1. Designate the volume's password and algorithm.

SAMSUNG G2 Portable - Virtual Drive with Samsung SecretZone™ - 6

text_image Result: Click "Finish" button to create new volume Image. Setting results as like the following: Image: volumed3.mu Size: 1024 MB Virtual drive: F: Auto mount: Yes Idle Timeout: 0 min File System: NTFS Label: Algorithm: Not specified < Back Finish Cancel
  1. Verify your virtual image settings.

  2. If the settings are correct, click "Finish" to generate the volume image.

SAMSUNG G2 Portable - Virtual Drive with Samsung SecretZone™ - 7

text_image Samsung SecretZone 2.0 File View Tools Help ChangePassword Refresh NewCreate Mount Account View Drive File Info Timeout(Min) Access type Size Used Capacity Status P: volumeLinear 10 Private Read/Units 1.0 GB Loss % Mounted. Ready NPKI CTRL

You've now created a virtual drive.

Troubleshooting

  • Check the USB cable connection.
  • Check the LED light on the HDD.
  • Check the power supply to G2 Portable External Hard Drive.

■ Ticking noise is an indication of insufficient power.

- If the drive is not being recognized, try plugging it into a different USB port.

FAQ

Q1. File transfer takes too long.

A1. You will experience slow file transfer speeds if your computer does not support USB 2.0 or if you do not connect G2 Portable External Hard Drive to a USB 2.0 port. Try connecting G2 Portable External Hard Drive to a different port or, if your computer does not support USB 2.0, purchase a separate USB 2.0 port.

Q2. The actual storage capacity of G2 Portable External Hard Drive is different than the capacity shown on the packaging.

A2. Type of file system used for the drive, partitioning arrangement, type of operating system, and various other factors can affect the actual storage capacity displayed by your computer. (1MB=1,000,000bytes and 1GB=1,000,000,000bytes.)

Q3. I connected my G2 Portable External Hard Drive, and the computer seems to recognize it, but the drive won't show up under Windows Explorer.

A3. G2 Portable External Hard Drive is by default formatted to FAT32 and will work normally when you connect it to your computer. However, if the partition has been erased or the file system has been changed to a one that's not recognized by Windows, the drive will not appear under Windows Explorer. Try formatting the drive to FAT32 or NTFS. (Caution: Formatting will erase all data stored in the drive.)

Q4. I am using Windows XP and cannot format the drive to FAT32.

A4. Windows operating systems that followed Windows NT have limited FAT32 formatting to 32GB. Therefore, if you wish to format your G2 Portable External Hard Drive to FAT32, you will need to download a format utility from our website. (Caution: Formatting will erase all data stored in the drive. We recommend that you back up your data before proceeding.)

Q5. My computer will not boot up properly.

A5. If you boot up your system with G2 Portable External Hard Drive connected to the computer, it's possible that your system's BIOS is attempting to boot from the external HDD. Change the BIOS booting sequence or disconnect the external HDD from the system and then try booting again.

Q6. I formatted my G2 Portable External Hard Drive and lost all the bundle software.

A6. Bundle applications that came with your G2 Portable External Hard Drive are available for download at Samsung Electronics' customer support website.

Q7. I am using a Mac, and I can't copy files.

A7. This could be a file system compatibility issue. By default, G2 Portable External Hard Drive is formatted to FAT32 for cross platform compatibility. If the drive has been formatted to NTFS, data stored in the drive can only be read by Mac systems.

Appendix

SAMSUNG G2 Portable - Appendix - 1

WARNING — PARTITIONING AND FORMATTING YOUR DRIVE WILL PERMANENTLY ERASE ALL THE FILES ON THE DRIVE. DO NOT ATTEMPT TO DO THIS UNLESS ALL OF YOUR FILES HAVE BEEN BACKED UP AND CHECKED FOR RELIABILITY AND READABILITY.

Partitioning and Changing File System Type

It's possible to partition your G2 Portable External Hard Drive and change the file system type.

  • Reformat to FAT32
  • Reformat to NTFS
    • Reformat in Macintosh

Reformat to FAT32

- Use Samsung USB Format Utility to format your G2 Portable External Hard Drive to FAT32. (Samsung USB Format Utility is a Windows application and is available for downloaded from Samsung's online Customer Support page.)

● Figure 32. FAT format utility
SAMSUNG G2 Portable - Reformat to FAT32 - 1

text_image Samsung Format Utility V1.2 Device 1: USB -> Samsung G2 Portable Refresh Setting Drive To format Whole Hard Disk File System FAT 32 Volume Label ✓ Quick Format Start Close Enumerate Device Success | Capacity: 232.88 GB

Reformat to NTFS

Following describes formatting to NTFS in Windows XP:

  • Connect G2 Portable External Hard Drive to the computer.
  • Click "Start" from the lower left corner of your screen.
  • Right-click "My Computer" and then select "Manage."
  • From the "Computer Management" tool, select "Disk Management."
  • Right-click the drive you wish to format and then select "Delete Partition."
  • Once drive partition has been deleted, right-click the drive you wish to format and then select "New Partition" as shown in the diagram below.
  • From Create Partition Wizard, select "Primary Partition" and then enter the desired size of the partition.
  • From the "File System" menu, select "NTFS" and format.

SAMSUNG G2 Portable - Following describes formatting to NTFS in Windows XP: - 1

WARNING – PARTITIONING AND FORMATTING YOUR DRIVE WILL PERMANENTLY ERASE ALL THE FILES ON THE DRIVE. DO NOT ATTEMPT TO DO THIS UNLESS ALL OF YOUR FILES HAVE BEEN BACKED UP AND CHECKED FOR RELIABILITY AND READABILITY.

Format in Macintosh

Following describes formatting in Mac OS X:

  • Launch Mac OS X's "Disk Utility" tool.
  • Open the main drive folder from the desktop. Open the "Applications" folder and then the "Utilities" folder.
  • Select the "Disk Utility" file.
  • Select the drive you wish to reformat.
  • Select the "Erase" menu.
  • Select "Mac OS Extended (Journaled)" from "Volume Format" menu and then Click "Erase" button

SAMSUNG G2 Portable - Following describes formatting in Mac OS X: - 1

text_image Samsung G2 Portable Media Winoby Info Run Amount Reject Enable Journaling New Image Convert Reset Image Log 250.06 GB SAMSUNG HM251Jl Media M5-250 250.06 GB Samsung G2 Portable ... Samsung HL-DT-ST DVDRW CSA-S10N First Aid Erase Partition RAID Restore To erase all data on a disk or volume: 1 Select the disk or volume in the list on the left. 2 Specify a format and name. 3 If you want to prevent the recovery of the disk's erased data, click Security Options. 4 Click Erase. To prevent the recovery of previously deleted files without erasing the volume, select a volume in the list on the left, and click Erase Free Space. Format: Mac OS Extended (journalled) Name: C2 Portable Erase Free Space... Security Options... Erase ... Disk Description: Samsung G2 Portable Media Total Capacity: 250.06 GB (250,059,350,016 Bytes) Connection Bus: USB Write Status: Read/Write Connection Type: External S.M.A.R.T. Status: Not Supported USB Serial Number: 00000011E09451111111 Partition Map Scheme: Master Boot Record

Once formatting is complete, the drive will appear on your desktop.

Product Certifications

CE (European Union/Community)

VCCI (Voluntary Control Council for Interference by Information)

FCC (Federal Communications Commission)

C-TICK

KCC (Korea Communications Commission)

BSMI (Bureau of Standards, Metrology and Inspection)

cUL (C- Underwriter's Laboratories, Inc)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

FCC

CAUTION: Changes or modifications not expressly approved by the part responsible for compliance could void the user's authority to operate the equipment.
Class BNote: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:- Reorient or relocate the receiving antenna.- Increase the separation between the equipment and receiver.- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.- Consult the dealer or an experienced radio/TV technician for help.

Warranty Information

The following limited warranty applies to the Samsung external hard drive but does not supersede regional and national laws and regulations.

Limited Warranty

Samsung makes the following limited warranties during the warranty period: (a) the Products will function properly under normal use; (b) the Products will be free from defects in materials or workmanship; (c) the Products will conform to the published specifications; and (d) the Products will conform to any additional specifications agreed to in writing by the parties.

Samsung warranties do not cover any problem that is caused by (a) commercial use; accident; abuse; neglect; shock; electrostatic discharge; heat or humidity beyond product specifications; improper installation; operation; maintenance or modification; or (b) any misuse contrary to the instructions in the user's manual; or (c) lost passwords; or (d) malfunctions caused by other equipment.

Our limited warranties are void if a product is returned with removed, damaged, or tampered labels or any alterations (including removal of any component or external cover). Our warranties do not cover data loss – back up the contents of your drive to a separate storage medium on a regular basis. Also, consequential damages; incidental damages; and costs related to data recovery, removal and installation are not recoverable under our warranties.

Warranty Period

The warranty period for product is three (3) years from the documented date of purchase from Samsung or a Samsung' authorized reseller.

Customer Service

To request warranty service, please contact the place of purchase, or visit our web site (www.samsunghdd.com) for information on obtaining service or an RMA (Return Material Authorization) number. Submit your phone number, e-mail, address, name, product model, and serial number(s) and an RMA number with all pertinent information will be provided to you for returning product to Samsung. When you return the product to Samsung, the product must be properly packaged in original packing with a traceable forwarder and freight prepaid to the return address listed on the RMA. Remember to write the RMA number on the out side of box, or the shipment will be refused and returned to you at freight collect.

Samsung, or an authorized Samsung service center, will replace your product with a functionally equivalent product. Samsung will not return your original drive and data recovery is not included.

It is highly recommended that you backup your data. Once your drive is received at Samsung, the ownership of the product and all content therein will be transferred to Samsung.

Please contact Samsung with any comments or inquiries at www.samsunghdd.com

SAMSUNG

Samsung Electronics Co., Ltd.

STORAGE SYSTEM DIVISION

HEAD OFFICE: 416, MAETAN-3 DONG, YEONGTONG-GU, SUWON SI, GYEONGGI-DO, KOREA, 443-742

FAX:82-54-479-5567

Samsung Electronics reserves all copyrights to the content of this manual. Copyright laws prohibit reproduction of this manual in part or whole by any third party without the explicit consent of Samsung Electronics.

Samsung Electronics does not assume any patent responsibility for the use of information contained in this manual.

Disclaimer

This user's manual has been subjected to thorough reviews and verifications to ensure accuracy of its content and contains information that's pertinent to the model and series it describes at the time of publication. However, content of this manual and/or product specifications are subject to change without prior notice and with no direct or indirect liability on Samsung Electronics' part concerning such change.

Table of contents Click a title to access it
Manual assistant
Powered by Anthropic
Waiting for your message
Product information

Brand : SAMSUNG

Model : G2 Portable

Category : External hard drive