Sidekick 1400U - To scan KODAK - Free user manual and instructions
Find the device manual for free Sidekick 1400U KODAK in PDF.
User questions about Sidekick 1400U KODAK
0 question about this device. Answer the ones you know or ask your own.
Ask a new question about this device
Download the instructions for your To scan in PDF format for free! Find your manual Sidekick 1400U - KODAK and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. Sidekick 1400U by KODAK.
USER MANUAL Sidekick 1400U KODAK
natural_image
Line drawing of a sidekick printer case inside a circular frame (no text or symbols on the device itself)sidekick
Color Scanner
Model 1200/1400/1400u
Part Number S005545 - E
Böwe Bell + Howell Scanners
Please read this manual for proper operation and maintenance of the scanner. Keep this documentation in a safe place for future reference.
Disclaimer
The instructions and descriptions contained in this document were accurate at the time of publishing. However, succeeding products and documents are subject to change without notice. Therefore, Böwe Bell + Howell Scanners, L.L.C. assumes no liability for damages incurred directly or indirectly from errors, omissions, or discrepancies between the product and this document.
©2006 Böwe Bell + Howell Scanners, L.L.C. All rights reserved. All material in this publication is confidential and is to be used by and distributed to authorized personnel of the purchaser only. All intellectual property rights remain the property of Böwe Bell + Howell Scanners, L.L.C. No part of this publication may be reproduced, distributed, modified, displayed, transmitted, stored in a retrieval system, or translated into any human or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of the copyright owner, Böwe Bell + Howell Scanners, L.L.C., 760 South Wolf Road, Wheeling, IL 60090-6232, USA.
Böwe Bell + Howell Scanners, L.L.C.
760 South Wolf Road
Wheeling, IL 60090-6232, USA
Sales: 1-800-SCAN-494
Multi-Lingual Technical Support: 1-800-SCAN-495
Or
+1-416-760-4499
www.bbhscanners.com
In Europe
The Böwe House
The Sterling Centre - Bracknell
Berkshire RG12 2PW
United Kingdom
Sales: +44-1344-462-103
Fax: +44-1344-462-101
Tech Support: +44-1344-462-102
In China
No. 2 room, 601 Tower W3, Oriental Plaza No. 1
East Chang An Ave, Dong Cheng Dist.
Beijing, 100738
China (PRC)
Telephone (86) 10 85181839
Fax +86-10-85181839
Table of Contents
THANK YOU 5
SPECIFICATIONS....5
SYSTEM REQUIREMENTS 5
TYPES OF DOCUMENTS TO AVOID: 6
SCANNER SPECIFICATIONS....7
SAFETY AND PRECAUTIONS 9
OPERATING ENVIRONMENT 11
ROLLER CLEANING PAPER 12
POWER SOURCE 13
CD-ROM....14
INSTALLING THE SCANNER 15
UNPACKING 15
MINIMUM SPACE REQUIREMENTS....16
COMPONENT IDENTIFICATION....17
INITIAL SETUP AND INSTALLATION 17
INITIAL SETUP AND INSTALLATION 18
DETECT DOUBLE FEED 34
TROUBLESHOOTING....56
USER UTILITY ERROR CODES 56
TROUBLESHOOTING OPERATIONS 57
SCSI INTERFACE (SIDEKICK 1200/1400 ONLY)....59
REPACKING INSTRUCTIONS 60
APPENDIX 1 - ROLLER EXCHANGE KIT S005503 OR S005511....61
REPLACING THE PAPER FEED ROLLER MODULE 62
REPLACING THE RETARD ROLLER MODULE....65
REPLACING THE SENSOR ROLLERS 67
CLEAR THE COUNTER 69
APPENDIX 2 – ROLLER CLEANING PAPER KIT S005504....70
APPENDIX 3 - IMPRINTER 0123060 71
INSTALLATION MANUAL....71
(FOR SIDEKICK 1400 ONLY)....71
COMPONENT IDENTIFICATION....73
INSTALLING THE IMPRINTER UNIT 73
INSTALLING THE IMPRINTER UNIT 74
APPENDIX 4 - IMPRINTER 0123085 81
COMPONENT IDENTIFICATION....82
INSTALLING THE IMPRINTER UNIT 84
APPENDIX 5 – INK CARTRIDGE S005506....91
CORRECTING FAULTY PRINTING 92
INSTALLING THE INK CARTRIDGE 93
REMOVING THE INK CARTRIDGE 94
PRINTING ....ERROR! BOOKMARK NOT DEFINED.
CLEANING THE INK CARTRIDGE....95
SPECIFICATIONS – INK CARTRIDGE 96
APPENDIX 6 - WHITE ROLLER KIT S005505 97
INSTALLING THE WHITE SENSOR ROLLERS 98
INDEX....104
TRADEMARKS....105
LIMITED USE LICENSE AGREEMENT FOR USER UTILITY 106
→ NOTE:
The information given in this Operator Manual is subject to change without notice. Please go to www.bbhscanners.com to download the most current manual.
Federal Communications Commission Requirements
(For United States only)
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC Warning: To assure continued FCC compliance, the user must use only shielded interface cable and the provided power supply cord. Also, any unauthorized changes or modifications to this equipment would void the user's authority to operate this device.
(For Canada)
THIS CLASS A DIGITAL APPARATUS COMPLIES WITH CANADIAN ICES-003
CET APPAREIL NUMÉRIQUE DE LA CLASSE A EST CONFORME À LA NORME NMB-003 DU CANADA.

WARNING:
- TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE.
- THE ELECTRICAL OUTLET MUST BE NEAR THIS EQUIPMENT AND MUST BE EASILY ACCESSIBLE.
1400u Only

text_image
ENERGY ENERGY STARAs an ENERGY STAR® Partner, Böwe Bell + Howell has determined this product meets the ENERGY STAR® guidelines for energy efficiency.
Thank You
Thank you for purchasing a Böwe Bell + Howell Sidekick Scanner Model 1200/1400/1400u – the compact, by your side, all-in-one scanner.
Your scanner comes with everything you need to connect and operate a desktop scanning solution with no need to purchase additional cables or even software. The Sidekick bundle consists of the scanner, a USB 2.0 cable, VirtualReScan® (VRS) image enhancement technology and Capio™ scanning application software ^1 .
Sidekick scanners are designed to be reliable, easy to connect, and easy to maintain. They are also designed to handle a variety of sizes and types of documents.
Please take a few minutes to review this user manual. It contains the detailed information you need to get the most out of your Sidekick scanner.
About Sidekick
Your Sidekick scanner offers the following features:
- Simplex and Duplex scanning
- Black and White, Grayscale, and Color scanning
• Automatic document feeder that holds up to 120 pages - Ultrasonic multi feed detection (1400u model only)
• VRS technology for exceptional image quality - USB 2.0 cable for immediate "plug and play" connectivity
Specifications
System Requirements
| CPU | Pentium IV, 1.4 GHz or higher |
| Memory | Black & White Scanning:- Minimum 256 MB- Recommended 512 MB or higher for scanning speedColor Scanning:- Minimum 512 MB- Recommended 1 GB or higher for scanning speed |
| OS | Windows® 2000, Windows® XP Professional, Windows® XP Home Edition |
| Interface | USB 2.0 (Standard)SCSI (Alternate) See page 59 |
Please consult the scanner application user manual for additional system requirements.

NOTE:
- Prior to scanning, remove all staples and paper clips from pages
- Do NOT duplicate currency
- Do NOT duplicate copyrighted material or the work of others except for the purpose of private use
- Do NOT duplicate any kind of certificates, licenses, passports, official or private documents
Types of documents to avoid:
• Overhead projector sheets, other plastic films, cloths or metallic sheets
- Paper with irregularities such as tabs, staples, paste, etc.
- Documents with wet ink
- Thick or irregular documents such as envelopes, documents that are glued together, etc.
• Copying paper such as carbon paper
• Damaged or wrinkled documents
- Irregularly shaped documents
- Photographs
- Heat sensitive paper
- Coated paper
- Thick plastic cards (example: credit cards, identification cards)
Scanner Specifications
| Item Model 1 | 200 Model | 1400 | Model 1400u | |
| Scanning face Duplex | ||||
| Scanning method | CIS (Contact-type color image sensor) Front & Back sides Background: Black sensor roller | |||
| Scanning speed^1 | Binary 200 dpi | Simplex Approx. 23 pages/min. Duplex Approx. 42 images/min. | Simplex Approx. 43 pages/min. Duplex Approx. 76 images/min. | |
| Letter size portrait | Color 150 dpi | Simplex Approx. 10 pages/min. Duplex Approx. 18 images/min. | Simplex Approx. 19 pages/min. Duplex Approx. 34 images/min. | |
| Scanning speed^1 | Binary 200 dpi | Simplex Approx. 22 pages/min. Duplex Approx. 40 images/min. | Simplex Approx. 41 pages/min. Duplex Approx. 72 images/min. | |
| A4 size Portrait | Color 150 dpi | Simplex Approx. 9 pages/min. Duplex Approx. 16 images/min. | Simplex Approx. 18 pages/min. Duplex Approx. 32 images/min. | |
| Multi feed Detection Length Ultrasonic | ||||
| Resolution | Binary or Grayscale: 100-600 dpiColor (with VRS): 100-400 dpiOptical: 600 dpi | |||
| Output Options Binary, Grayscale (8 bit) and Color (24 bit) | ||||
| Image Enhancement VRS Cropping, Deskew, Brightness and Contrast Control | ||||
| Paper | Size | Onion Skin paper to Card Stock2.0 x 2.8 in. (50.8 x 70 mm) to 8.5 x 25 in (216 x 356 mm) | ||
| Thickness | Single paper feeding: 2.0 to 5.9 mils (0.05 to 0.15 mm)Continuous paper feeding: 2.36 to 5.9 mils (0.06 to 0.15 mm)Note: 1 mil = 1/1000 in. | |||
| Weight | Single paper feeding: 10.7 to 33.9 lbs. (40 to 127 g/m2)Continuous paper feeding: 13.3 to 33.9 lbs. (50 to 127 g/m2)Note: 1 lbs = 3.75 g/m2 | |||
| Interface (Transfer rate) | USB 2.0 (cable included)50 pin Dual Port SCSI III | USB 2.0(cable included) | ||
| Feed tray capacity 120 sheets [17 lbs. (64 g/m2)]; 100 sheets [20 lbs. (75 g/m2)] | ||||
| Item Model 1200 | Model 1400 Model 1400u | |||
| External dimensions (Width x Depth x Height) | 14 x 12.5 x 9.25 in. (35.5 x 32 x 24.1 cm)With Tray Extended: 14 x 19.75 x 10.6 in. (35.5 x 50 x 27 com) | |||
| Weight 18.7 lbs. (8.5 kg.) | 20.1 lbs. (9.1 kg.) | |||
| Power requirement | AC 100-120V 50/60 Hz (US model)AC 220-240V 50/60 Hz (EU model) | |||
| Power consumption | Maximum (Scanning) | 1A 37W (100-120V)0.5A 38W (200-240V) | 1A 50W (100-120V)0.5A 50W (200-240V) | |
| Minimum (Standby) | 0.3A 17W (100-120V)0.2A 19W (200-240V) | 0.35A 17W (100-120V)0.2A 19W (200-240V) | 0.3A 17W (100-120V)0.2A 19W (200-240V) | |
| Sleep mode | 0.15A 6W (100-120V)0.1A 8W (200-240V) | 0.15A 6W (100-120V)0.1A 8W (200-240V) | 0.1A 3.5W (100-120V)0.1A 6W (200-240V) | |
| Operating temperature and humidity | Temperature: 59 °F to 86 °F (15 °C to 30 °C)Humidity: 30% to 80% RH | |||
| Storage temperature and humidity | Temperature: 32 °F to 95 °F (0 °C to 35 °C)Humidity: 10% to 80% RH | |||
| Accessories Power cord, U | USB 2.0 cable, Roller cleaning paper, CD-ROM(s) | |||
| Additional Features | End User Replaceable Feeder and Sensor RollersElectronic Color Dropout (Red, Green, Blue) | |||
| Application Connectivity | VRS with Image Control, VRS enabled ISIS and TWAIN driversDirect ISIS and TWAIN drivers | |||
| Bundled Software | CapioTM Scanning Capture Software2 | |||
| Consumable Options | Roller Exchange Kit S005503(Black) or S005511 (White)Roller Cleaning Kit S005504White sensor roller S005505 | Roller Exchange Kit S005503 (Black) orS005511 (White)Roller Cleaning Kit S005504White sensor roller S005505Pre-Scan Front-PageImprinter Kit 0123060 (1400 model only)Pre-Scan Front-PageImprinter Kit 1400u 0123085 (1400u model only)Ink Cartridge S005506 | ||
Note
^1 The scanning speed depends on the test environment and differs depending on the host computer operating environment or application.
^2 US models only
Safety and Precautions

CAUTION:
The following precautions are recommended to extend the life of the scanner and for your safety.
- Prior to scanning, remove all staples and paper clips from pages.

text_image
Warning symbol with document arrows and text, indicating error or rejection- Do not disassemble the scanner. This will void your warranty.

natural_image
Line drawing of a printer with a prohibition symbol and two spools (no text or labels)

natural_image
Line drawing of a printer with a vase and flower arrangement nearby (no text or symbols)- Do not place any liquids near the scanner. Accidental spillage of liquid into the scanner may cause severe damage. If this occurs, turn the scanner off, unplug the power cord and call for service.

natural_image
Line drawing of a printer with a paper lid and open lid, no text or symbols present- Do not place books, paper or other items on the scanner.


text_image
Ex : Thinner Ex :- Do not leave the power cord plugged into the AC outlet if the scanner is not used for an extended period.
- Do not place the scanner in an area where there is a lot of smoke, dust, chemical fumes or vibration.


natural_image
Line drawing of a printer with a cable and power outlet (no text or symbols)

natural_image
Line drawing of a printer with motion lines indicating vibration or movement (no text or symbols)- Do not use the extended tray as a table.
- Do not place the scanner on an uneven or unstable surface.


natural_image
Line drawing of a computer printer with paper feed and paper holder (no text or symbols)

natural_image
Line drawing of a hand operating a printer (no text or symbols present)- When carrying the scanner, hold both side grips.
- Do not insert your finger into the back slot of the scanner.
- When carrying the scanner, do not use the trays as handles.


natural_image
Line drawing of a mechanical device with internal components and a hand holding a handle (no text or symbols)Operating Environment

CAUTION:
- Do not place the scanner in direct sunlight or in a cold draft.
- Do not use the scanner in a vertical position.
- Do not place the scanner near a heating appliance or an air conditioning vent. Do not place the scanner in a room with extremely high or low humidity.
- Do not place the scanner near other appliances generating large electro-magnetic noise.
- Do not place the scanner on carpet. Static electricity can cause the scanner to malfunction.
(No text)

text_image
Hot Cold

natural_image
Line drawing of a computer case chassis with internal components (no text or symbols)(no text)

natural_image
Line drawing of a printer with a paper airplane emitting exhaust smoke (no text or symbols)

natural_image
Line drawing of a computer case with a detached lamp emitting smoke (no text or symbols)(No text)

natural_image
Line drawing of a printer with visible internal components and printed paper sheets (no text or symbols)Roller Cleaning Paper

NOTE:
Before using the roller cleaning paper, please read these instructions completely. Keep these instructions for future reference.

WARNING:
- Keep away from fire.
- Do not drink or inhale the roller cleaning paper fluid.
- The roller cleaning paper may be harmful to your skin. Please use protective gloves.
- Do not use the roller cleaning paper near a heater or open flame. This may cause a fire.
- Do not store the roller cleaning paper in direct sunlight or in a location over 104°F (40°C).
- Only use the roller cleaning paper to clean the rollers and scanning area.
- If you need more information about the roller cleaning paper, please refer to the Material Safety Data Sheet (MSDS) available upon request at Böwe Bell + Howell Scanners.

natural_image
Illustration showing a heat exchanger next to a printer with a prohibition symbol (no text or labels present)
CAUTION:
- The scanner should be used only with the power cord that is supplied by the manufacturer.
- Use a voltage level that does not vary more than 10% from the voltage level marked on the nameplate (located on the back side of the scanner).
- Do not use an extension cord.
- The scanner must be connected to a grounded outlet.
- Do not use a line conditioner, transient suppressor or surge protector.

CAUTION:
To prevent accidental damage to CD-ROMs:
- Do not touch or write on the surface of the disc.


- Do not leave the disc out of the protective case.


natural_image
Simple line drawing of a CD or DVD disc and its open case (no text or symbols)- Do not leave the disc in direct sunlight or near heat sources.


natural_image
Simple line drawing of a sun shining over a lamp and a disc (no text or symbols)- Do not place heavy objects on the disc case or drop the case.


natural_image
Simple line drawing of a book with a CD and a hanging object, no text or symbols present.- To clean the disc, hold the disc by its edges and wipe it from the center to the edges with a dry, soft cloth.

Installing the Scanner
Unpacking
Please check that all parts are included before installing the scanner.

text_image
Power cables and USB CDs Reference documents Roller cleaning paper
NOTE:
It is highly recommended that you keep the original carton and all packing materials in case you need them later. Please refer to the Repacking Instructions. See page 60.
Minimum Space Requirements
Be sure to maintain the recommended space requirements for proper ventilation.
Back of Unit
4" or 10 cm

text_image
Top ViewClearance needed to open ADF Door: 10" or 25 cm
6" or 15 cm
9" or 22 cm
Front of Unit
Component Identification

A - Document Guides
B - Paper
Feed Roller
C - Feed Tray
D – Feed Extension Tray
E – Business Card Stopper
F – Exit
Extension
Tray
G-Exit Stopper
H-Exit Tray
I-ADF Door
J - ADF Door Release
L - Stop / Start Button
M-LED
N - Radiation Vent
O - Power Switch
P – Business Card Guides
A-AC Inlet
B - Power Cord
(shown for 100 - 120V)
C - USB Cable Type B
D - Dip Switch
(1200/1400 Model Only)
E - SCSI Connection
(1200/1400 Model Only)

CAUTION:
• Use only the power cord that is supplied by the manufacturer.
• Use the USB interface cable (supplied) that is certified as Hi-Speed by USB-IF.
- Do not connect the scanner to a USB hub. It is not guaranteed to work.
• Power Requirements: AC outlet AC 100 – 120 V, 50/60 Hz AC 220 – 240 V, 50/60 Hz
1 Plug in the scanner Power Cord.
2 Connect the supplied USB cord at the back of the scanner to an available 2.0 USB port on the host Personal Computer.
3 Turn on the host Computer. You must log on as an Administrator, insert the Sidekick Resource Installation CD and follow the installation steps.
For further instructions please refer to the Sidekick Installation manual.
4 After the software installation, turn the scanner on by pressing the power switch. The LED will now light. Windows will detect the scanner and launch the Found New Hardware dialog box

text_image
Diagram of a computer with labeled components, showing connections between two ports and cable links.
text_image
LED Power switch5
Follow the Windows New Hardware detect wizard.
If you have Windows XP, a compatibility message will appear.
- Click Continue Anyway

text_image
Found New Hardware Wizard Welcome to the Found New Hardware Wizard This wizard helps you install software for: BBH 1400 USB If your hardware came with an installation CD or floppy disk. insert it now. What do you want the wizard to do? Install the software automatically (Recommended) Install from a lot or specific location (Advanced) Click Next to continue. Next > Cancel
text_image
Hardware Installation The software you are installing for this hardware: BBH 1400 USB has not passed Windows Logo testing to verify its compatibility with Windows XP. (Tell me why this testing is important.) Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future. Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing. Continue Anyway STOP Installation6
Insert the Sidekick CD into the host PC..
NOTE: The drive letter will vary depending on where your computer CD-ROM drive is located.

text_image
Insert Disk Please insert the Compact Disc labeled 'SideKick Installation Resource CD-ROM' into your CD-ROM drive (F:) and then click OK. OK Cancel You can also click OK if you want files to be copied from an alternate location, such as a floppy disk or a network server.- Click OK
- If files cannot be found you will be prompted to browse to locate the file.

text_image
Files Needed The file 'BHScUsb.dll' on SideKick Installation Resource CD-ROM is needed. OK Cancel Type the path where the file is located, and then click OK. Copy files from: F:\maindriver Browse...6
Found New Hardware Wizard will now complete the installation of the Driver.

text_image
Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for: BEH 1400 USB Click Finish to close the wizard. Finish Back Cancel- Click Finish and restart the computer.
Operating the scanner
Turning on the Scanner
1
Turn on the scanner.
- Press the power switch. The LED will now light.

text_image
LED Power switch2
Turn on the host computer after the scanner's LED light is green.
LED indicator
The LED indicates the status of the scanner as follows:
| LED Light Status | |
| Green Ready to scan or scanning | |
| Green (flashing) Sleep mode | |
| Orange Ready to scan or scanning with warning ^1 | |
| Orange (flashing) | InitializingSleeping with warning ^1 |
| Red An error occurred | ^2 |

text_image
LED Power switch^1 The rollers need to be cleaned or replaced.
1, 2 Check the status of the scanner using the BBH User Utility.
Loading Documents

CAUTION:
- Prior to scanning, remove all staples and paper clips.

text_image
Two document editing icons showing a left-pointing arrow and a right-pointing arrow, indicating text movement or transformation.1 Documents that have been stapled together or stacked together (as in a file folder) should be separated.
①

natural_image
Illustration of a hand holding a stack of books (no text or symbols visible)②

natural_image
Illustration of two hands holding a flat object with green arrows indicating movement or force (no text or symbols)→

text_image
Diagram showing two hands holding a folded garment with green directional arrows indicating width and height measurements.2 Carefully align the documents.
3 Adjust the document guides wider than the actual size of the documents.
① Fan the stack of documents to separate all the edges.
② Hold both ends and bend the documents as shown in the illustration.
③ To flatten the documents, hold firmly then pull apart as shown in the illustration.
Repeat these steps as necessary.

text_image
Document Guides4 When scanning paper that is longer than the feed tray, pull out the feed extension tray and the extension tray as shown in the figure below.

text_image
Feed Extension Tray Exit Stopper Exit Extension Tray- When scanning small documents such as business cards, raise the business card guides and the business card stopper.

text_image
Business Card Guides Business Card Stopper
CAUTION:
- Do not use the business card guides and the business card stopper for larger documents. It will cause paper jams.
5
Place the documents on the feed tray with the side to be scanned facing up.
- Be sure to place the documents on the feed tray as shown in the figure below.
- The quantity of documents should not exceed the limit mark on the document guide. This may cause a paper jam or skew.

text_image
Paper Feed Roller Feed Tray Limit mark6
Adjust the document guides to the size of the documents.

text_image
Document Guides7
Insert the documents under the paper feed roller.

text_image
Diagram illustrating a printer's internal structure with labeled parts and directional arrows indicating assembly or processing steps.① Lift the paper feed roller as shown in the figure.
② Insert documents in the direction of the arrow until they stop under the paper feed roller.
Acceptable Documents

NOTE:
Paper size:
2.0 x 2.8 in (50.8 x 70 mm) to 8.5 x 25 in. (216 x 356 mm)
Paper thickness:
Onionskin to card stock.
Single paper feed: 2.0 to 5.9 mils (0.05 to 0.15 mm)
Continuous paper feed: 2.36 to 5.9 mils (0.06 to 0.15 mm)
Paper weight:
Single paper feed: 10.7 to 33.9 lbs. (40 to 127 g/m²)
Continuous paper feed: 13.3 to 33.9 lbs. (50 to 127 g/m²)

WARNING:
Your warranty will be voided if you scan documents with staples, paper clips, or thick plastic documents like credit cards. Feeding these items may cause scratches on the CIS glasses resulting in permanent vertical streaks in the image.

CAUTION:
If you scan other types of documents, paper jamming or multiple-sheet feeding may occur.
- Scanning paper such as carbon or carbonless paper may cause skewing, paper jamming or multiple-sheet feeding because it makes the rollers dirty and chemicals can cause rollers to swell.
- The quantity of documents in the feeder should not exceed the limit mark on the document guide. This may cause a paper jam or skew.
- Be sure to remove the documents from the exit tray after they are scanned.
- When you scan an irregular or fragile document, you should make a copy and then scan the copy.
- When scanning a curled or folded document, flatten the document before feeding it.
Clearing Paper Jams
Torn documents, thin documents or creased documents may cause paper jams. If a paper jam occurs, remove the jammed sheet according to the following procedure.
Removing paper jams from the feeder
1 Push the ADF door release button to open the ADF door.

text_image
ADF door release PUSH OPEN2 Remove the jammed document.
- If the jammed document remains in the feed tray, pull it up.
• If the jammed document appears in the exit tray, remove it from the exit side.

natural_image
Diagram of a printer internal structure with a green arrow indicating upward motion (no text or symbols present)
natural_image
Line drawing of a mechanical device with internal compartments and a downward arrow indicating motion (no text or symbols)3
Make sure that the sensor rollers are installed properly before closing the ADF door.
• If the sensor rollers are removed, reattach the sensor rollers. See page 47.

text_image
Sensor Roller (Front) CIS Glass (Front) Sensor Roller (Back)4
Close the ADF door.
- When you close the ADF door, close it securely until the door is locked.

CAUTION:
- Do not slam the ADF door.

natural_image
Line drawing of a printer internal structure with a green arrow indicating a directional change (no text or symbols)Stop/Start button operation
The scanner Stop/Start Button has different functions depending on the mode of operation.
Emergency Stop mode (default)
If the scanner is running and feeding paper, press the blue Stop/Start button to immediately stop the paper in the scanner. This is the default mode of operation.
Follow the Clearing Paper Jams steps to remove the paper jammed in the scanner.

text_image
Stop/Start ButtonStart Feed mode
See Wait for Start button mode description page 32.
Multifeed Ignore (1400u Only)
When double feed detect is set to stop(the default setting) you can enable the Multifeed Ignore Functionality
Multifeed Ignore enables you to allow a single page to go through the scanner without having the scanner stop for a multifeed condition. Multifeed Ignore can be used with envelopes, documents with attached notes, documents with photographs or any other document that is comprised of two overlapping items. The Multifeed Ignore function works for only the top document in the scanned batch, once the scanner has been set up for Multifeed Ignore. If you require multiple documents to go through the scanner that will trigger the scanner to stop because of a multifeed, consider modifying the multifeed settings. Refer to "Detect Double Feed" for instructions on how to do this.
If a multifeed error occurs, remove the document from the ADF (Automatic Document Feeder) by opening the ADF or by pressing the STOP/START button.
Press and hold the STOP/START button for 2 seconds until the LED light alternates between green and orange. When this occurs, the scanner is in Multifeed Ignore mode. Re-insert the document in which you want to ignore the multifeed on top of the document stack and place on the ADF.
Either re-initiate the scan within your scanning software, or the scanner will automatically begin scanning again.

NOTE:
The Multifeed Ignore function only works for one document at a time. Once a document goes through, the scanner will stop if a new multifeed condition occurs.
To clear the Multifeed Ignore feature, open either the imprinter door, the top of the ADF or the bottom of the ADF
Feed Modes
If the Scan Application (such as Capio™) supports the Advanced Scanner Settings, the scanner can be configured in either Automatic, Manual or Wait for Start feed modes via operator selection of the Advanced Settings - Manual Feed Mode.

text_image
Advanced Settings Scanner Speed: Normal Image Emphasis: Medium Gamma Gamma for CRT Select... OK Cancel Default Image Options □ Deskew □ Black Border Removal □ Fit to Page □ Length Control □ Detect Double Feed Drop Out Color ○ Front ○ Back None Manual Feed Mode Off Timeout (s): 300 Manual Feed ModeAutomatic Document Feeding -Default mode-
Set Manual feed Mode selection to Off.
Load the documents in the scanner and click the Start Batch button (or button with similar name) in the Scan Application to start scanning the batch of document from the application. The scanner paper feed rollers will automatically start and stop to feed the documents in the scanner. This is the standard mode of operation.
Manual Feed
Set Manual feed Mode selection to On.
Click the Start Batch button (or button with similar name) in the Scan Application and start feeding manually the batch of documents one by one in the feed rollers. As the lead edge of a document comes close to the feed rollers, the paper feed rollers will automatically start and feed the document in the scanner.
Use this mode when feeding mixed document types that are difficult to separate and typically cause multi-feed problems.
Wait for Start to Feed
Set Manual feed Mode selection to Start Button.

text_image
Advanced Settings Scanner Speed Normal Image Emphasis: Medium Gamma Gamma for CRT Select... OK Cancel Default Image Options Deskew Black Border Renoval Fit to Page Length Control Detect Double Feed Drop Out Color Front Back None Manual Feed Mode Start Button Timeout (s) 300In this mode, the operator can manually control the START and the STOP of a batch using the Stop/Start button.
① Click the Start Batch button (or button with similar name) in the Scan Application. Note that the scanner will not start feeding as it is waiting for the Start button.
② Load document(s) under the paper feed roller.
③ Press the Stop/Start button to START scanning.
The scanner will start scanning and will continue till the feeder is empty or till the operator presses the Start/Stop key to STOP the batch.
④ During the Scan operation, press the Stop/Start button to STOP scanning. This is not an emergency stop as the scanner will first complete scanning the document then stop prior feeding the next document.
The operator now manually controls the scanner START and STOP document feed operation. Continue between steps 2, 3 and 4 till you need to close your batch with the Scan Application.
Detect Double Feed (1400u Only)
This function detects the feeding of more than one sheet at a time. If a double feed is detected, you can opt to be notified. The default setting for this function is stop.
→ NOTE:
With this function, ultrasonic waves are aimed at the document to detect double feed by the level at which the waves pass through the sheets. The function can detect double feed even when sheets are superimposed exactly on top of each other, but it may not be detected properly with some paper thicknesses and when creasing and other factors are present.
When important documents are to be scanned, check the number of document sheets and the number of scanned image sheets.
When scanning a document containing paper in different sizes, double feed can be detected when this function is selected.
The default for Detect Double Feed is ON.
- Navigate to your scanning application and select Settings.
- Click the More button in the Settings dialog box.
- Select the Detect Double Feed button in the Feeding Features section of the Advanced Settings dialog box.
- If the Detect Double Feed function operates incorrectly, adjust the sensitivity level by selecting one of the levels in the Sensitivity drop-down list.
| High | Select this when feeding thin documents. |
| Normal | This is the standard sensitivity. |
| Low | Select this when feeding thick documents. |
- Select one of the following from the Action drop-down list:
| Beep | Signal alert |
| Stop Scanning | Stops the scanning process for operator attention. This is the default setting. |
If a Multifeed occurs, remove the document from the ADF (Automatic Document Feeder). For instructions on removing papers jams, refer to Clearing Paper Jams Either separate the multifed pages and/or reinsert the document(s) into the ADF and press the STOP/START button to resume scanning.
Operator maintenance
Cleaning outside of the scanner
Clean the scanner at least once a month.
1 Turn the power off.
2 Clean the cover with a soft cloth.

text_image
Power switch Radiation Vent3 Remove dirt and dust from the radiation vent with a brush.
Cleaning inside the scanner
Clean the scanner at least once a week or every 20,000 scans, whichever comes first.
1 Clean the rollers and sensors if paper jamming, marking or multiple-sheet feeding occurs frequently. See page 36.
2 Clean the CIS front and back glass and sensor rollers if vertical lines appear on the scanned images. See page 39.
3 To maintain proper scanning, clean the scanner components frequently and use clean paper.
Cleaning the Rollers and Sensors
Roller cleaning paper:
- Open the bag and take out the roller cleaning paper.
- If the roller cleaning paper bag is left opened for a long period of time, the alcohol will evaporate. Please use the roller cleaning paper immediately after opening the bag.
For supplies and accessories visit our Böwe Bell + Howell Scanners store at www.bbhscanners.com
1 Turn the power off.

text_image
Power switch2 Push the ADF door release to open the ADF door.

text_image
ADF door release PUSH OPEN3 Use the roller cleaning paper to remove dirt from the surfaces of the retard roller, paper feed roller, separation roller, six drive rollers and six free rollers. Also, remove dust on the paper sensors (Paper detector, Waiting sensor, Starting position sensor) and reflector sheets with a cotton swab.
- When wiping off dust or dirt from the roller surfaces, hold the rollers to prevent them from rotating, and wipe the rollers all the way around, proceeding from one end to the other in the direction of the arrows shown below.

text_image
Paper Detector Retard Roller Reflector Sheets Drive Rollers Drive Rollers
text_image
A B C D E FA - Waiting Sensor
B – Paper Feed Roller
C - Separation Roller
D - Free Rollers
E - Starting Position Sensor
F - Free Rollers
4
Clean the reflector sheet for the ending sensor.

text_image
Technical diagram showing a mechanical assembly with labeled components A and B, likely illustrating a cutting or processing process.- Remove dust on the reflector sheet of the ending sensor with a cotton swab.
• The reflector sheet is behind the shaft.
A – Reflector Sheet for Ending Sensor B – Cotton Swab
5
Make sure that the sensor rollers are installed properly before closing the ADF door.
6
Close the ADF door. When you close the ADF door, close it securely until the door is locked. Do not slam the ADF door.

natural_image
Line drawing of a computer case with a green arrow indicating a directional change (no text or symbols)7
Clear the roller cleaning counter with the BBH User Utility.

- After cleaning the rollers, click Clear Counter button for After Clean Roller in the BBH User Utility. See page Error! Bookmark not defined..
Cleaning the CIS Glass and Sensor Rollers
1 Turn the power off.

text_image
Power switch2 Push the ADF door release to open the ADF door.

text_image
ADF door release PUSH OPEN3 Clean the CIS front and back glasses, and the sensor rollers using the roller cleaning paper.
- If the sensor rollers are removed while cleaning, re-attach them after cleaning.

text_image
A B CA - Sensor Roller (Front)
B – CIS Glass (Front)
C - Sensor Roller (Back)

text_image
Sensor Roller (Front) CIS Glass (Back)
Close the ADF door.
- When you close the ADF door, close it securely until the door is locked. Do not slam the ADF door.

natural_image
Line drawing of a printer internal structure with a green arrow indicating rotation (no text or symbols)Replacing Consumables
The consumable parts are available from the reseller where you purchased your scanner. For supplies and accessories visit www.bbhscanners.com for more information.
Replace the Feed Roller module, Retard Roller module and Sensor Rollers together every 300,000 scans or sooner if cleaning inside the scanner no longer improves paper jamming, slipping, multi-feeding, marking and similar feeding problems.
Replacing the Paper Feed Roller Module
1 Turn the power off.
Push the ADF door release to open the ADF door.

text_image
Power switch
text_image
ADF door release PUSH OPEN3 Push the two green levers down at both ends of the paper feed roller module to unlock the paper feed rollers.
- When moving the green levers, do not apply pressure in any direction other than shown by the arrows, otherwise the levers may break.

natural_image
Technical line drawing of a mechanical assembly with two views showing internal components and green directional arrows indicating motion (no text or symbols)4 Remove the paper feed roller module, holding up the paper feed case along the groove of the feed cover to pull the claw out of the case.

text_image
A – Claw B – Groove C – Paper Feed Case5 Install the new paper feed roller module with its gear on the right.
- Hang both ends of the paper feed roller module.
- While slightly lifting the paper feed roller module, pass the claw along the groove of the feed cover.
- Attach the bearings at both ends of the paper feed roller module into the guide grooves of the chassis.

text_image
A – Chassis B – Bearings C – Green Levers6
Push up the green levers at both ends in the direction of the arrows until they click into place.
- After installing the paper feed roller module, confirm that the feed rollers can be moved lightly in the vertical direction.

natural_image
Technical line drawing of a mechanical assembly with two views showing internal components and green arrows indicating motion (no text or symbols)7 Close the ADF door. When you close the ADF door, close it securely until the door is locked. Do not slam the ADF door.

natural_image
Line drawing of a printer with a green arrow indicating the paper direction (no text or symbols present)Replacing the Retard Roller Module
1 Turn the power off.
2 Push the ADF door release to open the ADF door.

text_image
Power switch
text_image
ADF door release PUSH OPEN3 Remove the retard roller cover.

natural_image
Technical line drawing of a mechanical assembly with green arrows indicating directional components (no text or symbols)Retard Roller Cover
4 Remove the retard roller module in the direction of the arrow.

natural_image
Technical diagram of a mechanical assembly with internal components and a green arrow indicating a specific part (no text or symbols present)Retard Roller Module
5 Install the new retard roller module by matching the groove of its shaft with the metal holder groove. Make sure that both ends of the shaft reach the holder springs.

text_image
Wider Groove A Metal Holder6 Close the retard roller cover.

natural_image
Technical line drawing of a mechanical assembly with internal components and mounting brackets (no text or symbols)7 Close the ADF door.

natural_image
Line drawing of a printer with a green arrow indicating the paper direction (no text or symbols present)- When you close the ADF door, close it securely until the door is locked. Do not slam the ADF door.
Replacing the Front and Back Sensor Rollers
1 Turn the power off.
2 Push the ADF door release to open the ADF door.

text_image
Power switch
text_image
ADF door release PUSH OPEN3 Remove the current Front and Back Sensor Rollers.
- Using your finger, roll up the right side of the Sensor Roller (Front) and remove it.
- While pushing the wire springs of both sides, lift the Sensor Roller (Back) and remove it.

text_image
Sensor Roller (Front)
text_image
Sensor Roller (Back)Wire spring
Re-attaching the Sensor Rollers
4 Install the shorter Sensor Roller (Back) to the ADF door side.
- Placing the non-gear side close to the ADF door release, attach the shorter Sensor Roller (Back) to the ADF door by matching the grooves to the guides.
- Push the Sensor Roller (Back) and confirm that it is locked by the springs on both sides.
Back View ADF Door

text_image
Sensor Roller (Back)5 Install the longer Sensor Roller (Front)
- Placing the non-gear side close to the ADF door release, attach the longer Sensor Roller (Front) by matching the grooves to the guides.
- Attach the side close to the ADF door release first, and then attach the other side.
6 Confirm both Sensor Rollers rotate lightly.
- Rotate the Sensor Rollers, pushing them lightly with finger.
7 Close the ADF door securely until the door is locked. Do not slam the ADF door.
Back View

text_image
Sensor Roller (Front)Clear the counter

Clear the Replace Roller counter in the BBH User Utility.
Click Clear Counter button for After Replace Roller in the BBH User Utility.
BBH User Utility
The BBH User Utility is a software program used to maintain and troubleshoot the Sidekick 1200 and 1400u scanners.
BBH User Utility Functions
The BBH User Utility's main functions are as follows:
| Item Contents | |
| Scanner Status Displays Scanner Status and Error Code | |
| Scanner Information Displays Product ID, Firmware version, Interface and the status of terminator and imprinter. | |
| Scanner Counter Displays “System” counter, “After Clean Roller” counter and “After Replace Roller” counter. | |
| Clear Counter Clears “After Clean Roller” counter or “After Replace Roller” counter. | |
| Sleep Mode | Enables or Disables Sleep Mode. Set the time out before entering Sleep Mode.For 1400u only - enabling and disabling the sleep mode is not available. |
| Clean Imprinter Cleans Imprinter (only for Model 1400/1400u series) | |
| Save Info Saves scanner and PC information to a file. | |
Installation Procedure for BBH User Utility

The BBH User Utility is installed as part of the master installation. If you do not find the BBH User Utility Icon on your desktop, please follow these instructions for installation:
Start-up
- Click the Start button in the taskbar, and select Programs | BBH | Scanner Tools
- Select the BBH User Utility
→ NOTE:
When starting up the BBH User Utility, the Select Scanner dialog box may appear. If the dialog box appears, select a scanner. Refer to the Select Scanner Dialog box for more information. See page 53.
Functions and Settings
Main Dialog Box

text_image
BBH User Utility Scanner Status: Error Code: Scanner has no error. Scanner Information Model: BBH 1400U Firmware Version: 1.00 Interface: STI USB (2.0) Pre-Imprinter: Enable Scanner Condition Sleep Mode... Clean Imprinter User Shading... Warning Setting... Scanner Counter System: 9 Update All Counters After Clean Roller: 9 (Warning 20000) After Replace Roller: 9 (Warning 300000) Clear Counter Clear Counter Help Select Scanner(X)... Save Info... CloseScanner Status and Error Code
Displays the status of the connected scanner and the error code according to the condition of the scanner. Refer to the Troubleshooting section for Error Code and Status Message details page 56.
Scanner Information
Displays the following information.
- Product ID
- Firmware version
- Interface
STI USB (HS) = USB 2.0 Hi-Speed (default configuration) STI USB (FS) = USB 1.1 Full Speed ASPI SCSI = SCSI (invalid configuration. No ASPI driver included.) STI SCSI = SCSI (using installed scanner driver.)
- Terminator condition (only with SCSI Interface)
- Imprinter condition (only pertains to Model 1400uU)
Sleep Mode button
Opens the [Sleep Mode] dialog box. Refer to the Sleep Mode Dialog section for more information.
Clean Imprinter button
If the ink-jet is stopped up, please use this button to clean the imprinter. This button is enabled only when the imprinter is attached.
Scanner Counters
Displays scanner counters. The scanner has three counters. Here are their descriptions:
System
Displays the total number of documents scanned.
After Clean Roller
Displays how many documents have been scanned since the last time the rollers have been cleaned.
Warning indicates how many documents can be scanned between the times the rollers need to be cleaned. When the After Clean Roller count is greater than Warning count, rollers need to be cleaned.
After Replace Roller
Displays how many documents have been scanned since the last time the rollers were replaced.
Warning indicates how many documents can be scanned between the time the rollers need to be replaced and the time the rollers were last replaced. When the After Replace Roller count is greater than the Warning count, the rollers need to be replaced.
Update All Counter button
Updates the scanner counters. Click this button to display the latest counts.
Clear Counter button
There are two Clear Counter buttons. One clears the After Clean Roller counter, the other clears the After Replace Roller counter.
- Click Clear Count button for After Clean Roller when cleaning the rollers.
- Click Clear Count button for After Replace Roller when replacing the rollers.
Save Info button
This saves scanner and PC information to a file.
Select Scanner button
Opens the Select Scanner dialog box. Refer to the Select Scanner Dialog section for more information.
Help
Open this Operator Manual Adobe PDF file.
Sleep Mode

text_image
Sleep Mode ✓ Sleep Mode Waiting Time: 15 min. OK CancelSleep Mode
This dialog box specifies whether Sleep Mode is enabled or not.
If this check box is selected, Sleep Mode is enabled.
For 1400u only - enabling and disabling the sleep mode is not available.
Waiting Time
Specifies the Sleep Mode enable time after the last scanned document. Range is 1 min - 60 min (1 min/step). Default is set to 15 min.
OK button
Sets the Sleep Mode time in the scanner.
Cancel button
Cancels the settings.
Select Scanner

text_image
Select Scanner BBH 1200 USB OK CancelSelect Scanner dialog box This selects your scanner.
OK button Enter the scanner model selection.
Cancel button Cancels the settings.
Icon on the task tray operation setup
- Click the [Start] button, and align the mouse cursor with [Programs].
- Align the mouse cursor with the [BBH] folder.
- Align the mouse cursor with the [Scanner Tools] folder.
- Click [Operation Setup].
The User Utility Operation Setup window is displayed.

text_image
User Utility Operation Setup Load "User Utility" to task tray Load on start up ✓ Error Notification ✓ Error Pop-Up ✓ Audible Error Alert Warning sound file C:\WINDOWS\Media\chimes.wav Reference... Error log file folder C:\Program Files\BBH\UserUtility Reference... OK CancelLoad "User Utility" to task tray
When checked, the User Utility icon (▲) will be loaded to the task tray.
Error Notification
When checked, the User Utility error message will pop up to notify you of errors that have occurred.
Error Pop-Up
When checked, the User Utility will pop up to notify you of errors that have occurred.
Audible Error Alert
When checked, there will be an audible error alert notifying you of errors that have occurred.
Warning sound file
To change the warning sound file, click on the [Reference...] button next to the Warning sound file box and choose the desired file.
Error log file folder
To change the error file log folder, click on the [Reference...] button next to the Error log file folder box and choose the desired folder.
Utility icon on the task tray
The BBH User Utility icon (▲) is displayed on the task tray depending on the startup setting.
Display "BBH User Utility" Dialog Box
Right-click on the User Utility icon ( 📊 ) on the task tray, and select Display "User Utility" Dialog Box to display the User Utility window.
Operation Setup
Right-click on the User Utility icon ( 📊 ) on the task tray, and select Operation Setup to display the User Utility Operation Setup window.
Exit
To quit the User Utility, right-click on the User Utility icon on the task tray, and select Exit.
Troubleshooting
User Utility Error Codes
If a problem occurs during scanning, check the BBH User Utility for the scanner Error Code and Status Message. The "User Utility" software is resident in the task tray of the host PC and will be monitoring for error and/or warnings from the scanner.
When an error or warning happens, the "User Utility" executes the following actions.
- "Balloon message" appears from the task tray.
• PC generates beep sound. - An error or warning message appears on the desktop.
- The error or warning message is written in the "log file".
| Error Code | Status Message | Possible Cause | Remedy |
| Scanner has no error. | |||
| U11 | Jam occurred. Please open the door and remove the paper. Place the documents back in the document feed tray. | The document is jammed.Document sensors are dirty. | Open the door andremove the jammed paper.Clean the sensors. See page 37. |
| U12 | |||
| U13 | |||
| U16 | |||
| U18 | Document remains in the scanner. Please open the door and remove the paper. Place the documents back in the document feed tray. | Document remains in the scanner.Document sensors are dirty. | Open the door and remove the paper.Clean the Sensors. See page 37. |
| U23 | Multifeed occurred.Please open the door and remove the paper. Place the documents back in the document feed tray. | Double feed occurred.Rollers are dirty. | Open the door and remove the jammed paper.Clean the rollers. See page 37. |
| U30 | Scanner door is open.Please close the door. | The ADF door is open. | Close the ADF door.Do not slam the ADF door. |
| Fxx | System error occurred.Please contact a service representative. | System error occurred. | Contact a service representative. |
| ***Warning***The rollers need to be cleaned. Please clean the rollers. | Warning counter expired.Rollers need to be cleaned. | Clean the rollers. See page 36. | |
| ***Warning***The rollers need to be replaced. Please replace the rollers. | Warning counter expired.Rollers need to be replaced. | Replace the rollers. See page 41. | |
| Scanner is not connected. | Scanner is not connected.Scanner is not turned on.PC was turned on beforescanner was ready. | Connect and turn on the scanner and reboot the PC.Turn on the scanner first and then reboot the PC. | |
Troubleshooting Operations
If a problem still occurs after you checked the Status Message and Error code (previous table), please check the following items. If the scanner still malfunctions, turn it OFF, unplug the power cord and call for service.
| Symptom Possible Cause Remedy | ||
| The LED does not light when the power switch is turned ON. | (1) Power cord is not plugged in.(2) Problem with power supply. | (1)Insert the power plug firmly.See page 18.(2) Disconnect the scanner from the electric outlet and call for service. |
| The computer does not recognize the scanner. | (1) Scanner is not connected to the computer correctly.(2) Scanner is not properly configured via “Found New hardware”. | (1)Connect the cablescorrectly. See page 18.(2) Uninstall the scanner from PC. Register the scanner hardware again. (Refer to the Initial Setup and Installationsection. See page 18. |
| USB connection | The USB interface of the computer is not installed correctly. | Check your computer USB interface and see if it is configured via Device Manager's properties. |
| The scanner is connected via USB hub. | Do not connect via USB hub. | |
| The USB cable does not have a High-Speed logo.. | Use the cable provided with the Sidekick scanner. | |
| SCSI connection(1200/1400 Model Only) | The computer cannot recognize the SCSI card. | Check your computer whether the SCSI card is installed correctly using the device manager's property. |
| The same ID number is used for the scanner and the other device. | Use different SCSI ID numbers for each device. | |
| The terminator is not set correctly. | If the scanner is the last device in the SCSI chain, set the DIP switch of SCSI terminator to Enable.If the scanner is not the last device in the SCSI chain, set the DIP switch of SCSI terminator to Disable. See page 59. | |
| The scanner was turned on after the computer was turned on. | Turn the computer OFF. Turn the scanner ON, and then turn the computer ON again. | |
| Scan speed is running to slow at USB connection. | The scanner is connected withUSB 1.1. | Connect with USB 2.0. Verify USB type per page 51. |
| The ADF does not open when the ADF door release is pushed. | The ADF door is not closed properly. | Push the ADF door release again after you close the ADF door, until it is locked. |
| The document has been loaded on the feed tray. But the scanner does not start scanning. | The document is not loaded properly. | Load the document correctly.See page 22 |
| The sensor cannot detect the document as the edge of the document is curled. | Flatten the document and load it again. | |
| Multifeed or skewing problems occur frequently or the scanner stops loading while scanning. | The rollers are dirty. | Clean all of the rollers.See page 36 |
| The rollers have reached their life expectancy. | Replace the paper feed roller, retard roller modules and sensor rollers. See page 41 | |
| The document is curled or folded. | Flatten the document and load it again after reducing the pages. | |
| An irregular type document needs to be scanned. | Make a copy of the document on specified paper and scan the copy. | |
| The document has a length of less than 70 mm (2.75 in). | Make a copy of the document on paper of the specified size and scan the copy. | |
| The scanned document is blank. | The document to be scanned was loaded face down (upside down). | Load the document correctly.See page 22 |
| Vertical lines appear on the scanned document. | The CIS glasses are dirty. | Clean the CIS glasses.See page 39 |
| The sensor rollers are dirty. | Clean the sensor rollers.See page 39 | |
| The scanning density is uneven. | The CIS glasses or the sensor rollers are dirty. | Clean the CIS glasses and the sensor rollers. See page 39 |
| The color of the scanned document is extremely different from the original document. | The setting of the PC display or the monitor is wrong. | Adjust the display and monitor setting. |
| Dark spots or noise appear on the scanned documents. | The CIS glasses or the sensor rollers are dirty. | Clean the CIS glasses and the sensor rollers. See page 39 |
| "Image Crop" failures with VRS based scanning | Unwanted objects (paper / dust) on CIS sensor roller. | Examine and clean the sensor roller(s) as necessary. See page 39 |
SCSI Interface (Sidekick 1200/1400 Only)

text_image
DIP switch SCSI ID ON ↑ 210 TERM| ID No. | Switch | Remarks | ||
| #2 #1 #0 | ||||
| 0 OFF | OFF OFF | |||
| 1 OFF | OFF ON | |||
| 2 OFF | ON OFF | |||
| 3 OFF | ON ON | |||
| 4 ON | OFF OFF | |||
| 5 ON | OFF ON | |||
| 6 ON | ON OFF Default setting | |||
| 7 ON | ON ON | |||
| Term | Switch | Description |
| Enable ON | Last Device in the SCSI chain (Default Setting) | |
| Disable OFF | Not last device in the SCSI chain | |
Recommended SCSI Interface Boards: Adaptec SCSI 2940U or Kofax Adrenaline 450 or Adrenaline 650i (or contact your local reseller).
Repacking Instructions
It is highly recommended that you keep the original carton and ALL packing materials. If you need to transport or ship your scanner, please follow these instructions.
Please Note:
• Use the original carton and all of the original packing materials.
- Improper repacking of the scanner may result in a service charge to repair the scanner.
- The scanner should be handled in the normal (horizontal) position.
Materials Required:
• Original Scanner Carton
• Original Packing Materials
• Shipping Tape and Scissors
1 Turn the power switch off and disconnect your scanner from the electrical outlet and interface cable.
2 Return the feed extension tray, exit stopper and exit extension tray to their original positions.
3 Pack the scanner.

text_image
Power and USB cables CDs • Reference documents • Roller cleaning paperAppendix 1 - Roller Exchange Kit S005503 or S005511
Installation Manual
Paper feed roller module Retard roller module

natural_image
Technical line drawing of a mechanical clamp or tool assembly (no text or symbols)
natural_image
Technical line drawing of a cylindrical mechanical component with two shafts and a central shaft (no text or symbols)Sensor Rollers
- Kit S005503 includes Black Sensor Rollers (standard configuration).
- Kit S005511 includes White Sensor Rollers to be used with White Roller configuration (typically after replacing rollers with White Roller Kit S005505).
Back Sensor Roller (short)

natural_image
Line drawing of a cylindrical mechanical component with flanges and end caps (no text or symbols)Front Sensor Roller (long)

natural_image
Line drawing of a cylindrical mechanical component with flanges and end caps (no text or symbols)Please read all instructions carefully before installation.
Replacing the Paper Feed Roller Module
1 Turn the power off.

text_image
Power switch2 Push the ADF door release to open the ADF door.

text_image
ADF door release PUSH OPEN3 Push the two green levers down at both ends of the paper feed roller module to unlock the paper feed rollers. When moving the green levers, do not apply pressure in any other direction other than in the direction shown by the arrows, otherwise the levers may break

natural_image
Technical line drawing of a mechanical assembly with two circular insets showing internal components (no text or symbols)4 Remove the paper feed roller module straight out, holding up the paper feed case (C) along the groove (B) of the feed cover while pulling the claw (A) out of the case.

text_image
Technical diagram showing a mechanical assembly with labeled parts A, B, and C, including a close-up of hands operating the component.
text_image
A – Claw B – Groove C – Paper Feed Case5 Install the new paper feed roller module (reversing instructions from step 4) with its gear on the right. While slightly lifting the paper feed roller module, pass the claw along the groove of the feed cover. Afterwards, attach the bearings at both ends of the paper feed roller module into the guide grooves of the chassis in the scanner.

text_image
Technical diagram showing hands operating a device with red arrows and labels indicating process steps or components.6 Push up the green levers at both ends in the direction of the arrows until they click into place. After installing the paper feed roller module confirm that the feed rollers can be moved lightly in a vertical direction.

natural_image
Technical line drawing of a mechanical assembly with two circular insets showing green directional arrows indicating motion or movement (no text or symbols present)7 Close the ADF door. When you close the ADF door, close it securely until the door is locked. Do not slam the ADF door.

natural_image
Line drawing of a printer case with a green arrow indicating rotation (no text or symbols)Replacing the Retard Roller Module
1 Turn the power off.

text_image
Power switch2 Push the ADF door release to open the ADF door.

text_image
ADF door release PUSH OPEN3 Remove the retard roller cover.

natural_image
Technical line drawing of a mechanical assembly with green arrows indicating directional components (no text or symbols)Retard Roller Cover
4 Remove the retard roller module in the direction of the arrow.

natural_image
Technical line drawing of a mechanical assembly with no visible text or symbolsRetard Roller Module
5 Install the new retard roller module by matching the shaft groove with the metal holder groove. Make sure that both ends of the shaft reach the springs of the holder.

text_image
Wider GrooveMetal Holder
6 Close the retard roller cover.

natural_image
Technical line drawing of a mechanical assembly with no visible text or symbols7 Close the ADF door. When you close the ADF door, close it securely until the door is locked. Do not slam the ADF door.

natural_image
Line drawing of a printer case with a green arrow indicating the paper direction (no text or symbols present)Replacing the Sensor Rollers
1 Turn the power off.
2 Push the ADF door release to open the ADF door.

text_image
Power switch
text_image
ADF door release PUSH OPEN3 Remove the current Front and Back Sensor Rollers.
- Using your fingers, roll up the right side of the Sensor Roller (Front) and remove it.
- While pushing the wire springs of both sides, lift the Sensor Roller (Back) and remove it.

text_image
Sensor Roller (Front)
text_image
Sensor Roller (Back)Wire spring
4
Install the shorter Sensor Roller (Back) to the ADF door side.
- Placing the non-gear side close to the ADF door release, attach the shorter Sensor Roller (Back) to the ADF door by matching the grooves to the guides.
- Push the Sensor Roller (Back) and confirm that it is locked by the springs on both sides.
Back View ADF Door

text_image
Sensor Roller (Back)5 Install the longer Sensor Roller (Front)
- Placing the non-gear side close to the ADF door release, attach the longer white Sensor Roller (Front) by matching the grooves to the guides.
- Attach the side close to the ADF door release first, and then attach the other side.
6 Confirm both Sensor Rollers rotate freely.
- Rotate the Sensor Rollers, pushing them lightly with fingers.
Back View

text_image
Sensor Roller (Front)7 Close the ADF door securely until the door is locked.
Clear the counter
Clear the Replace Roller counter in the BBH User Utility.
- Click Clear Count button for After Replace Roller in the BBH User Utility.

Appendix 2 – Roller Cleaning Paper kit S005504
For supplies and accessories visit our Böwe Bell + Howell Scanners store at www.bbhscanners.com.
The Roller Cleaning Paper kit S005504 includes 10 individual cleaning paper bags to clean the rollers and scanning area.

WARNING:
- Keep away from fire.
- Do not drink or inhale the roller cleaning paper fluid.
- The roller cleaning paper may be harmful to your skin. Please use protective gloves.
- Do not use the roller cleaning paper near a heater or open flame. This may cause a fire.
- Do not store the roller cleaning paper in direct sunlight or in a location over 104^ F ( 40^ C).
- Only use the roller cleaning paper to clean the rollers and scanning area.
- If you need more information about the roller cleaning paper, please refer to the Material Safety Data Sheet (MSDS) available upon request at Böwe Bell + Howell Scanners.
- If the roller cleaning paper bag is left opened for a long period of time, the alcohol will evaporate. Please use the roller cleaning paper immediately after opening the bag.

natural_image
Illustration showing a heat exchanger with cooling effect and printer disposal (no text or symbols)Appendix 3 – Imprinter 0123060
Installation Manual
(For Sidekick 1400 Only)

natural_image
Technical line drawing of a mechanical assembly with a housing and base unit (no text or symbols)Please read all instructions carefully before installing the imprinter scanner. Then proceed to the install ink cartridge section.

WARNING:
- Do not disassemble the ink cartridge.
- Do not let the ink come into contact with your skin.
- If the ink comes into contact with eyes, rinse the area completely with fresh water. If irritation or pain remains after rinsing, consult a doctor immediately.
- Keep the ink cartridge out of children's reach.
- Do not dispose of the ink cartridge in fire.

CAUTION:
Before installing the ink cartridge, please note the following precautions and instructions:
- Do not touch the print head with your hands or with a dirty object.
- Do not subject the ink cartridge to shock.
- If the date marked on the ink cartridge box has expired, the print quality may be affected.
- If the ink cartridge is used six months after unpacking the unit, the print quality may be affected.
- Be sure that the storage temperature is between 32^ and 104^ (0°C and 40°C).
- Store the ink cartridge away from direct sunlight.
- Do not clean the ink cartridge with alcohol.
Component Identification

text_image
Connector Clamper Ink cartridge adjusting lever Ink Cartridge Carriage ScaleInstalling the Imprinter Unit (1400 Only)
1 Turn off the power to the scanner.
2 Open the imprinter door.

natural_image
Diagram of a printer internal structure showing a paper feeding into a slot, with an inset close-up highlighting the component (no text or symbols present)3 Remove the cables from the clamper.

natural_image
Technical line drawing of a mechanical component with an inset magnified view showing a cable or connector (no text or symbols present)4 Insert the upper pins to the guides by matching the grooves with the guides.

natural_image
Technical line drawing of an electronic device casing with internal components and directional arrows indicating movement (no text or symbols)5 Insert the lower pins to the guides until they are locked by the springs.

natural_image
Technical line drawing of an open printer internal structure with no visible text or symbols6 Connect the cables.

natural_image
Technical line drawing of a mechanical device with internal components and a close-up inset showing internal structure (no text or symbols)7 Insert the cables in the clamp.

natural_image
Technical line drawing of a printer internal structure with an inset showing a mechanical component (no text or symbols)8 Close the imprinter door. When you close the imprinter door, close it securely until the door is locked. Do not slam the imprinter door.

natural_image
Line drawing of a printer with a green arrow indicating a component (no text or symbols present)Installing the Ink Cartridge
1 Remove the protective sheet.

natural_image
Hand holding a mechanical component with an arrow indicating direction (no text or symbols)2 Insert the cartridge into the carriage.

text_image
Ink Cartridge Exchange Position A1 B1 A2 B5 A4 LGL/LTR3 Move the carriage to the cartridge exchange position.

text_image
A6 B6 A5 B5 A44 Lock the cartridge adjusting lever.

text_image
A6 B6 A5 B5 A4 LGL/LTRRemoving the Ink Cartridge
1 Pinch the cartridge adjusting lever ① and lift it ②. You can now remove the ink cartridge.

text_image
Technical diagram showing two steps of a hand operating a component, with numbered annotations indicating process flow.Printing
Adjusting the printing position
1 Move the carriage to set desired printing position on the scale. "▲" mark indicates the printing position. Printing is not available in any other position.

natural_image
Technical line drawing of a mechanical device with bidirectional arrows indicating motion or force (no text or symbols)Printing Position (1400 only)

text_image
97.5 mm (3.8 in.) 97.5 mm 83.5 mm (3.3 in.) 83.5 mm 66.8 mm (2.6 in.) 66.8 mm 56.5 mm (2.2 in.) 56.5 mm 56.5 mm 56.5 mm 45 mm (1.8 in.) 45 mm (1.8 in.) 30.8 mm (1.2 in.) 30.8 mm 30.8 mm 16.5 mm 16.5 mm 16.5 mm (0.6 in.) (0.6 in.) Center of the document A5 B6 A6 A6 B6 A5 B5 A4 LGL LTRCleaning the Ink Cartridge
If printing becomes faded, perform the following steps:
Cleaning by using the User Utility
- Click the Imprinter Cleaning button on the BBH User Utility program.
- The ink jets and print quality should be improved.
Cleaning dirt on the print head
- Wipe and clean the print head with moistened tissue paper
- Do not use any material that includes alcohol (e.g., roller cleaning paper).

natural_image
Line drawing of a refrigerator interior with a highlighted storage area (no text or symbols)→ NOTE:
Depending upon the type of paper you use, ink may leave stain inside the scanner (e.g., rollers). In this case, clean it by using the Roller Cleaning Kit (S005504).
Specifications – Ink Cartridge
| Ink cartridge life Approx. 4 million characters (standard font) | |
| Nozzles 12 nozzles | |
| Unusable document Plastic film, Coated paper | |
| Storage environment Temperature: 0°C to 40°C Humidity: 10% to 80% RH | |
| Operating environment Temperature: 15°C to 30°C Humidity: 30% to 80% RH | |
| Ink cartridge S005506 | |
Appendix 4 – Imprinter 0123085
Installation Manual
(For Sidekick 1400u Only)

natural_image
Technical line drawing of an electrical switch device with internal components and housing (no text or labels)
WARNING:
- Do not disassemble the ink cartridge.
- Do not let the ink come into contact with your skin.
- If the ink comes into contact with eyes, rinse the area completely with fresh water. If irritation or pain remains after rinsing, consult a doctor immediately.
- Keep the ink cartridge out of children's reach.
- Do not dispose of the ink cartridge in fire.

CAUTION:
Before installing the ink cartridge, please note the following precautions and instructions:
- Do not touch the print head with your hands or with a dirty object.
- Do not subject the ink cartridge to shock.
• If the date marked on the ink cartridge box has expired, the print quality may be affected. - If the ink cartridge is used six months after unpacking the unit, the print quality may be affected.
- Be sure that the storage temperature is between 32^ and 104^ (0°C and 40°C).
- Store the ink cartridge away from direct sunlight.
- Do not clean the ink cartridge with alcohol.
Component Identification

text_image
Ink cartridge adjusting lever Connector Carriage Scale
text_image
CartridgeInstalling the Imprinter Unit
1 Turn off the power to the scanner.
2 Open the imprinter door.
3 Insert the upper pins to the guides by matching the grooves with the guides.
4 Insert the lower pins to the guides until they are locked by the springs.

text_image
Power switch Netzschalter
natural_image
Diagram of a printer internal structure with an arrow indicating rotation, showing no text or symbols.
natural_image
Technical line drawing of an internal mechanical device with no visible text or symbols
natural_image
Technical line drawing of an internal mechanical device with internal components and mounting holes (no text or symbols)5 Connect the cables.

natural_image
Technical line drawing of a mechanical device with internal components and an inset showing internal wiring (no text or symbols)6 Insert the cables in the clamp.

natural_image
Technical line drawing of a mechanical device with internal components and an inset view showing a tool interacting with a component (no text or symbols present)7 Paste the ink cartridge exchange label provided inside the imprinter door.

8 Close the imprinter door. When you close the imprinter door, close it securely until the door is locked. Do not slam the imprinter door.
Installing the Ink Cartridge
1 Remove the protective sheet.

natural_image
Illustration of a hand turning a mechanical component with an arrow indicating rotation (no text or symbols)2 Insert the cartridge into the carriage.

text_image
Ink Cartridge Exchange Position A1 B0 A5 B5 A4 LGL/LTR3 Move the carriage to the cartridge exchange position.

text_image
A3 B6 A5 B5 A44 Lock the cartridge adjusting lever.

text_image
A6 B6 A5 B5 A4 LGL/LTRRemoving the Ink Cartridge
1 Pinch the cartridge adjusting lever ① and lift it ②. You can now remove the ink cartridge.

text_image
Technical diagram showing two steps of a hand operating a component, with numbered annotations indicating process flow.Printing
Adjusting the printing position
1
Move the carriage to set desired printing position on the scale. "▲" mark indicates the printing position. Printing is not available in any other position.

natural_image
Technical line drawing of a mechanical device with bidirectional arrows indicating motion or force (no text or symbols)Printing Position (1400u only)

other
| Document | Dimension (in.) | | -------- | --------------- | | Center | 97.5 mm | | | 3.8 in. | | | 97.5 mm | | | 83.5 mm | | | 3.3 in. | | | 83.5 mm | | | 66.8 mm | | | 2.6 in. | | | 66.8 mm | | | 56.5 mm | | | 2.2 in. | | | 56.5 mm | | | 45 mm | | | 1.8 in. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | A6 | | | B6 | | | A5 | | | B5 | | | A4 | | | LGL | | | LTR | | | Document size | | | Document size | | | Document size | | | Document size | | | Document size | | | Document size | | | Document size | | | Document size | | | Document size | | | Document size | | | Document size | | | Document size | | | Document size | | | Document size | | | Document size | | | | Document size | | | | Document size | | | | Document size | | | | Document size | | | | Document size | | | | Document size | | | | Document size | | | | Document size | | | | Document size | | | | Document size | | | | Document size | | | | Document size | | | | LGL | | | LTR | Center | Document size |Cleaning the Ink Cartridge
If printing becomes faded, perform the following steps:
Cleaning by using the User Utility
- Click the Imprinter Cleaning button on the BBH User Utility program.
- The ink jets and print quality should be improved.
Cleaning dirt on the print head
- Wipe and clean the print head with moistened tissue paper
- Do not use any material that includes alcohol (e.g., roller cleaning paper).

natural_image
Line drawing of a refrigerator interior with a highlighted storage area (no text or symbols)→ NOTE:
Depending upon the type of paper you use, ink may leave stain inside the scanner (e.g., rollers). In this case, clean it by using the Roller Cleaning Kit (S005504).
Specifications – Ink Cartridge
| Ink cartridge life Approx. 4 million characters (standard font) | |
| Nozzles 12 nozzles | |
| Unusable document Plastic film, Coated paper | |
| Storage environment Temperature: 0°C to 40°C Humidity: 10% to 80% RH | |
| Operating environment Temperature: 15°C to 30°C Humidity: 30% to 80% RH | |
| Ink cartridge S005506 | |
Appendix 5 – Ink Cartridge S005506 Installation Manual
Before using this ink cartridge, please read the instructions completely.

CAUTION:
Ink cartridge cautions
- Do not touch the ink head with hands or dirty object.
- Do not subject the ink cartridge to shock.
- If the date marked on the box has expired, the print quality may be affected.
- If the ink cartridge is used six months after unpacking the unit, the print quality may be affected.
- Be sure that the storage temperature is between 32 °F and 104 °F (0 °C and 40 °C).
- Store the ink cartridge away from direct sunlight.
- Do not clean ink cartridge with alcohol.

WARNING:
- Do not disassemble the ink cartridge.
- Do not let ink come in contact with your skin.
- If the ink comes into contact with eyes, rinse the area completely with fresh water.
- If irritation or pain remains after rinsing, consult a doctor immediately.
- Keep the ink cartridge out of children's reach.
- Do not dispose in fire.
Correcting Faulty Printing
If the head of the ink cartridge is dirty or if the ink cartridge is not used for a long period of time, it may not print properly. In this case, please clean the ink head as follows:
- Clean the nozzles of the ink cartridge with the BBH User Utility software by pressing Clean Imprinter.
- Wipe the head of the ink cartridge using a damp tissue. If the ink does not flow even after performing the procedure above, the ink cartridge is at the end of its life, so please exchange with a new ink cartridge. Life of the ink cartridge is approximately 2,000,000 characters (bold font) or 4,000,000 characters (regular font).
Installing the Ink Cartridge
1 Remove the protective sheet.

natural_image
Illustration of a hand turning a mechanical component with an arrow indicating rotation (no text or symbols)2 Insert the cartridge into the carriage.

text_image
Ink Cartridge Exchange Position A1 B1 A5 B5 A4 LGL/LTR3 Move the carriage to the cartridge exchange position.

text_image
A3 B6 A5 B5 A44 Lock the cartridge adjusting lever.

text_image
A6 B6 A5 B5 A4 LGL/LTRRemoving the Ink Cartridge
1 Pinch the cartridge adjusting lever ① and lift it ②. You can now remove the ink cartridge.

text_image
Technical diagram showing two steps of a hand operating a component, with numbered annotations indicating process flow.Cleaning the Ink Cartridge
If printing becomes faded, perform the following steps:
Cleaning by using the User Utility
- Click the Imprinter Cleaning button on the BBH User Utility program.
- The ink jets and print quality should be improved.
Cleaning dirt on the print head
- Wipe and clean the print head with moistened tissue paper
- Do not use any material that includes alcohol (e.g., roller cleaning paper).

natural_image
Line drawing of a mechanical component with a highlighted circular area containing a small inset image (no text or symbols)
NOTE:
Depending upon the type of paper you use, ink may leave stain inside the scanner (e.g., rollers). In this case, clean it by using the Roller Cleaning Kit (S005504).
Specifications – Ink Cartridge
| Ink cartridge life Approx. 4 million characters (standard font) | |
| Nozzles 12 nozzles | |
| Unusable document Plastic film, Coated paper | |
| Storage environment Temperature: 0°C to 40°C Humidity: 10% to 80% RH | |
| Operating environment Temperature: 15°C to 30°C Humidity: 30% to 80% RH | |
| Ink cartridge S005506 | |
Appendix 6 – White Roller Kit S005505
Installation Manual
Back Sensor Roller (short)

natural_image
Line drawing of a cylindrical mechanical component with flanges and end caps (no text or symbols)Front Sensor Roller (long)

natural_image
Technical line drawing of a cylindrical mechanical component with flanges and end caps (no text or symbols)Please read all instructions carefully before installation.
→ NOTE:
- VRS image enhancement cropping and deskew are not functional with the white roller kit. Please deselect VRS cropping and deskew when scanning with the white sensor roller kit.
- After changing (default) black sensor rollers to (optional) white sensor rollers, run the Shading adjustment utility as described.
Installing the White Sensor Rollers
1 Turn the power off.
2 Push the ADF door release to open the ADF door.

text_image
Power switch
text_image
ADF door release PUSH OPEN3 Remove the current Front and Back Sensor Rollers.
- Using your fingers, roll up the right side of the Sensor Roller (Front) and remove it.
- While pushing the wire springs of both sides, lift the Sensor Roller (Back) and remove it.

text_image
Sensor Roller (Front)
text_image
Sensor Roller (Back) Wire spring4 Install the shorter Sensor Roller (Back) to the ADF door side.
- Placing the non-gear side close to the ADF door release, attach the shorter Sensor Roller (Back) to the ADF door by matching the grooves to the guides.
- Push the Sensor Roller (Back) and confirm that it is locked by the springs on both sides.
Back View ADF Door

text_image
Sensor Roller (Back)5
Install the longer Sensor Roller (Front)
- Placing the non-gear side close to the ADF door release, attach the longer white Sensor Roller (Front) by matching the grooves to the guides.
- Attach the side close to the ADF door release first, and then attach the other side.
6
Confirm both Sensor Rollers rotate freely.
- Rotate the Sensor Rollers, pushing them lightly with fingers.
7
Close the ADF door securely until the door is locked. Do not slam the ADF door.
Back View

text_image
Sensor Roller (Front)Shading Adjustment
1 Clean the CIS glass and Sensor Rollers with the roller cleaning paper.
2 Turn on the scanner and the host computer.
3 Double-click and run the program ShadingutilityBH.exe in the Sidekick CD enclosed with the scanner.

text_image
Run Type the name of a program, folder, document, or Internet resource, and Windows will open it for you. Open: F:\ShadingUtility\ShadingUtilityBH.exe OK Cancel Browse...→ NOTE:
The scanner should be turned on before starting the Personal Computer. Turn on the power of the host computer when the scanner's LED is green.
4 Enter the password (GOSHADING)

text_image
Shading Utility Password: Shading Close5
Place the accessory shading paper S005558 on the feed tray.

text_image
Limit mark A B A6
Click the Shading button. The Shading Dialog box will open and the Shading Utility will start adjusting.

text_image
Shading Now Adjusting. Please Wait... OK
NOTE:
If the password is wrong, the alert "Password Error!" will show and the Shading Utility won't start. Do not turn off the power of the scanner and the host computer while adjusting.
7 When the Shading Utility is finished, the Shading Dialog box will read "Finished adjusting."

text_image
Shading Finished adjusting. OK→ NOTE:
If the Shading Utility failed, the Shading Dialog box will read "Failed to adjust." In this case, clean the CIS glass and sensor rollers again, confirm that the shading paper is clean and retry. If shading still fails, call for service.
8 Click OK on the Shading Dialog box and click Close on the Main Dialog box.
INDEX
A
Acceptable Documents · 35
accessories · 43, 48, 79
ADF door · 43
ADF door release · 37, 46, 48, 51, 53, 76, 97
B
business card guides · 32
business card stopper · 32
C
CD-ROM · 15
Cleaning the CIS glasses · 45
Cleaning the ink cartridge · 93
Cleaning the rollers · 43
Cleaning the Unit · 44
D
document guides · 31, 33
Documents to avoid · 6
drive rollers · 44
I
Imprinter · 80, 85
Ink · 89
Ink Cartridge · 91
Installing the Imprinter Unit · 83, 87
Installing the Unit · 16
L
LED indicator · 30
Loading Documents · 31
M
Main Dialog · 57
P
Paper feed roller · 34, 44, 48, 49, 50, 67, 72, 73
Paper Jams · 37
password · 61
Power Source · 14
Printing · 93
R
Removing the Ink Cartridge · 92
Repacking · 69
Replacing Consumables · 48
Replacing Sensor Rollers · 53
Replacing the Paper Feed Roller · 48, 71
Replacing the Retard Roller · 51, 74
Roller Exchange · 70
Roller Cleaning Paper · 12
S
Safety and Precautions · 9
Scanner Specifications · 6
SCSI Interface · 68
Select Scanner Dialog · 60
Sensor Rollers · 8, 45, 53, 54, 55, 70, 76, 78, 97, 99
Setup and Installation · 19, 22, 66
Shading adjustment · 61
Stop/Start button · 39
System Requirements · 5
T
Table of Contents · 2
Troubleshooting · 64
Turning on Scanner · 30
U
User Utility · 56
W
White Roller · 96
Trademarks
ENERGY STAR and the ENERGY STAR certification mark are registered US marks.
Windows® 2000 is Microsoft® Windows® 2000 operating system.
Windows® XP is Microsoft® Windows® XP operating system.
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Pentium® is a registered trademark of Intel Corporation.
VirtualReScan®, Capio™, Kofax®, ImageControls® and Adrenaline® are registered trademarks of Kofax Image Products.
ISIS®, PixTools® are registered trademarks of Pixel Translations, a division of Captiva Software Corporation.
TWAIN® is a registered trademarks of the TWAIN Working Group.
Adobe® Acrobat® is a registered trademark of Adobe Systems Incorporated.
All other products names and logos mentioned herein are the property of their respective companies.

text_image
HI-SPEED CERTIFIED USB™
text_image
VRS VirtualReScan™Web Site: http://www.bbhscanners.com
© 2006 Böwe Bell + Howell Scanners, L.L.C
Limited Use License Agreement for User Utility
THIS IS A LEGAL AGREEMENT BETWEEN YOU AND BÖWE BELL + HOWELL SCANNERS, L.L.C. CAREFULLY READ ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT PRIOR TO USING THE SOFTWARE PROGRAM. YOUR USE OF THE SOFTWARE PROGRAM INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. If you do not agree to these terms and conditions, do not use the software program.
1. COPYRIGHT:
Böwe Bell + Howell Scanners L.L.C. has the right to license or has been granted the right to license the enclosed program ("SOFTWARE"), developed and copyrighted by Böwe Bell + Howell Scanners, L.L.C. or its licensor ("Licensor"). You acknowledge that you are receiving only a LIMITED LICENSE TO USE the SOFTWARE and related documentation, if any, and that you shall obtain no title, ownership nor any other rights in or to the SOFTWARE and related documentation, all of which title and rights shall remain with Licensor and Böwe Bell + Howell Scanners, L.L.C.
2. LICENSE:
(1) You have the non-exclusive right to use the one copy of the SOFTWARE on a single computer used by single user. Installation of the SOFTWARE on a network server for the purpose of distribution to one or more other computers shall not be granted in this Agreement.
(2) You may not copy, reproduce, or permit to be copied or reproduced, the SOFTWARE or related documentation for any purpose, except that you may either (a) make a reasonable quantity of copies of the SOFTWARE solely for backup or archival purposes, or (b) transfer the SOFTWARE to a single hard disk, provided that you keep the original solely for backup or archival purposes. All other copies of the SOFTWARE are in violation of this Agreement.
(3) You may not rent or lease the SOFTWARE, but you may transfer your right under this License Agreement on a permanent basis, provided that you transfer this Agreement, all copies of the SOFTWARE, all related documentation and your Böwe Bell + Howell Scanners, L.L.C. product, and the recipient thereof agrees to the terms of this Agreement.
(4) You may not reverse engineer, de-compile or disassemble the SOFTWARE, except that in the European Union and European Free Trade Association you may have the limited right to reverse engineer, de-compile or disassemble the SOFTWARE solely to the extent specifically permitted by the terms and conditions of Article 6 of the European Community's Directive for the Legal Protection of Computer programs, OJL 122/42 (17 May 1991).
(5) You may not use, copy, modify, alter, or transfer the SOFTWARE, or any copy thereof, in whole or in part, except as expressly provided in this Agreement.
3. TERM:
This license is effective until terminated. You may terminate this Agreement at any time by destroying the SOFTWARE and related documentation and all copies thereof. This license will also terminate if you fail to comply with any term or condition of this Agreement. Upon such termination, you agree to destroy all copies of the SOFTWARE and related documentation.
4. LIMITATION OF LIABILITY:
NEITHER BÖWE BELL + HOWELL NOR BÖWE BELL + HOWELL'S SUPPLIER MAKES OR PASSES ON TO YOU OR OTHER THIRD PARTY, ANY WARRANTY OR REPRESENTATION INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, NEITHER BÖWE BELL + HOWELL NOR BÖWE BELL + HOWELL'S SUPPLIER WARRANTS THAT THE SOFTWARE WILL BE ERROR-FREE OR THAT IT WILL MEET YOUR REQUIREMENTS. NEITHER BÖWE BELL + HOWELL NOR BÖWE BELL + HOWELL'S SUPPLIER SHALL BE LIABLE FOR ANY DAMAGE SUFFERED BY YOU INCLUDING, BUT NOT LIMITED TO, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES. THE ABOVE LIMITATIONS SHALL APPLY REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY OR OTHERWISE, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Web Site: http://www.bbhscanners.com
© 2006 Böwe Bell + Howell Scanners, L.L.C