MS510dn - Printer LEXMARK - Free user manual and instructions

USER MANUAL MS510dn LEXMARK

MS510 and MS610 Series

User's Guide

Important: Click here before using this guide.

September 2014 www.lexmark.com

Machine type(s):

4514

Model(s):

630, 635, 646

Contents

Safety information....4

Overview......6

Using this guide....6

Finding information about the printer....6

Selecting a location for the printer....8

Additional printer setup....10

Installing internal options....10

Installing hardware options....24

Setting up the printer software....26

Networking....27

Using MS510dn and MS610dn....31

Learning about the printer....31

Loading paper and specialty media....36

Printing....47

Managing the printer....52

Using MS610de....62

Learning about the printer....62

Setting up and using the home screen applications....70

Loading paper and specialty media....74

Printing....85

Managing the printer....91

Paper and specialty media guide....104

Using specialty media....104

Paper guidelines....106

Supported paper sizes, types, and weights....109

Understanding the printer menus....112

Menus list....112

Paper menu....113

Reports menu....121

Network/Ports menu....122

Security menu....133

Settings menu....136

Help menu....157

Saving money and the environment....158

Saving paper and toner....158

Recycling....159

Maintaining the printer....160

Cleaning the printer....160

Ordering parts and supplies....160

Estimated number of remaining pages....163

Storing supplies....163

Replacing supplies....163

Moving the printer....167

Clearing jams....169

Avoiding jams....169

Understanding jam messages and locations....170

[x]-page jam, open front door. [20y.xx]....172

[x]-page jam, open rear door. [20y.xx]....175

[x]-page jam, clear standard bin. [20y.xx]....176

[x]-page jam, remove tray 1 to clear duplex. [23y.xx]....177

[x]-page jam, open tray [x]. [24y.xx]....178

[x]-page jam, clear manual feeder. [25y.xx]....179

Troubleshooting....181

Understanding the printer messages....181

Solving printer problems....193

Solving print problems....199

Solving home screen application problems....224

Embedded Web Server does not open....224

Contacting customer support....226

Notices....227

Index....241

Safety information

Connect the power cord directly to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types of accessories can be easily overloaded by a laser printer and may result in poor printer performance, property damage, or potential fire.

Do not place or use this product near water or wet locations.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.

CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or a printer damage:

• Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer before moving it.
• If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch on the right side of the tray toward the front of the tray until it clicks into place.
• Use the handholds located on both sides of the printer to lift it.
• Make sure your fingers are not under the printer when you set it down.
• Before setting up the printer, make sure there is adequate clearance around it.

Use only the power cord provided with this product or the manufacturer's authorized replacement.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

Refer service or repairs, other than those described in the user documentation, to a service representative.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.

SAVE THESE INSTRUCTIONS.

Overview

Using this guide

This User's Guide provides general and specific information on using the printer models that are listed on the cover page.

The following chapters contain information applicable to all printer models:

•Safety information
- Selecting a location for the printer
•Additional printer setup
•Paper and specialty media guide
• Understanding printer menus
•Saving money and the environment
- Maintaining the printer
- Clearing jams
- Troubleshooting

To find instructions for your printer:

• Use the table of contents.
• Use the Search function or the Find toolbar of your application to search for page content.

Finding information about the printer

What are you looking for? Find it here
Initial setup instructions:•Connecting the printer•Installing the printer software	Setup documentation—The setup documentation came with the printer and is also available athttp://support.lexmark.com.
Additional setup and instructions for using the printer:•Selecting and storing paper and specialty media•Loading paper•Configuring printer settings•Viewing and printing documents and photos•Setting up and using the printer software•Configuring the printer on a network•Caring for and maintaining the printer•Troubleshooting and solving problems	User's Guide and Quick Reference Guide—The guides are available athttp://support.lexmark.com.Note: These guides are also available in other languages.
Information on setting up and configuring the accessibility features of your printer	Lexmark Accessibility Guide—This guide is available athttp://support.lexmark.com.
Help using the printer software Windows or Mac Help—Open a printer software programor application, and then click Help.Click ? to view context-sensitive information.Notes:Help is automatically installed with the printer software.The printer software is located in the printer program folder or on the desktop, depending on your operating system.
The latest supplemental information, updates, and customer support:DocumentationDriver downloadsLive chat supportE-mail supportVoice support	Lexmark support Web site—http://support.lexmark.comNote: Select your country or region, and then select your product to view the appropriate support site.Support telephone numbers and hours of operation for your country or region can be found on the support Web site or on the printed warranty that came with your printer.Record the following information (located on the store receipt and at the back of the printer), and have it ready when you contact customer support so that they may serve you faster:Machine Type numberSerial numberDate purchasedStore where purchased
Warranty information Warranty information varies by country or region:In the U.S.—See the Statement of Limited Warranty included with this printer, or go to http://support.lexmark.com.In other countries and regions—See the printed warranty that came with this printer.

Selecting a location for the printer

When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, then leave enough room for them also. It is important to:

• Set up the printer near a properly grounded and easily accessible electrical outlet.
  • Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:

—Clean, dry, and free of dust.
—Away from stray staples and paper clips.
—Away from the direct airflow of air conditioners, heaters, or ventilators.
—Free from direct sunlight and humidity extremes.

- Observe the recommended temperatures and avoid fluctuations.

Ambient temperature 15.6 to 32.2°C (60 to 90°F)

Storage temperature 1 to 35°C (34 to 95°F)

5 4 1 3 2

1 Right side 110 mm (4.33 in.)

2 Front 305 mm (12 in.)

3 Left side 65 mm (2.56 in.)

4 Rear 100 mm (3.94 in.)

5 Top 305 mm (12 in.)

5 4 1 3 2

1 Right side 110 mm (4.33 in.)

2 Front 305 mm (12 in.)

3 Left side 65 mm (2.56 in.)

4 Rear 100 mm (3.94 in.)

5 Top 305 mm (12 in.)

Additional printer setup

Installing internal options

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.

Available internal options

•DDR3 DIMM
- Flash memory

-Fonts
—Firmware

• Forms Barcode
  •Prescribe
  •IPDS

• PrintCryption

• Hard disk *
  •Internal Solutions Ports (ISP) *

• Parallel 1284-B interface
  —MarkNet N8130 10/100 fiber interface

• RS-232-C serial interface

* This internal option is available only in the MS610de printer model.

Accessing the controller board

Access the controller board to install internal options.

For MS510dn and MS610dn, see "Accessing the controller board" on page 35.

For MS610de, see "Accessing the controller board" on page 68.

Installing an optional card

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.

1 Access the controller board.

For the MS510dn and MS610dn printer models, see "Accessing the controller board" on page 35.

For the MS610de printer model, see "Accessing the controller board" on page 68.

2 Unpack the optional card.

Warning—Potential Damage: Avoid touching the connection points along the edge of the card.

3 Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board.

Two 3D diagrams showing a component being lifted by strings, with one labeled '1' and the other '2', plus a red arrow indicating direction (no text or symbols on components)

4 Push the card firmly into place.

3D illustration of a microchip with a green base and black components, connected by wires to a small component (no text or symbols)

Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board.

Note: The entire length of the connector on the card must touch and be flushed against the controller board.

5 For the MS510dn and MS610dn printer models, close the controller board access door.

For the MS610de printer model, close the controller board shield, and then close the access door.

Note: When the printer software and any hardware options are installed, add the options manually in the print driver to make them available for print jobs. For more information, see "Adding available options in the print driver" on page 26.

Installing a memory card

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any controller board electronic components or connectors.

An optional memory card can be purchased separately and attached to the controller board.

1 Access the controller board.

For the MS510dn and MS610dn printer models, see "Accessing the controller board" on page 35. For the MS610de printer model, see "Accessing the controller board" on page 68.

2 Unpack the memory card.

Warning—Potential Damage: Do not touch the connection points along the edge of the card. Doing so may cause damage.

3 Align the notch (1) on the memory card with the ridge (2) on the connector.

Diagram of a green and black electronic component with internal structure, showing pin connections (no text or symbols)

4 Push the memory card straight into the connector and forward into the controller board wall until it clicks into place.

Diagram showing two states of a green computer RAM module with red arrows indicating compression or disassembly steps.

5 For the MS510dn and MS610dn printer models, close the controller board access door. For the MS610de printer model, close the controller board shield, and then close the access door.

Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print driver" on page 26.

Installing an Internal Solutions Port

The controller board supports one optional Lexmark ^TM Internal Solutions Port (ISP). This option is supported only in MS610de printer model.

Note: This task requires a flat-head screwdriver.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.

1 Open the controller board access door.

Close-up of a computer monitor with a red arrow pointing to the front panel (no text or symbols visible)

2 Lightly press the stop on the left side of the access door, and then slide the access door to remove it.

Diagram showing three steps of a printer or printer's internal structure with red arrows indicating motion, labeled ①, ②, and ③.

3 Unpack the ISP kit.

Note: Make sure to remove and discard the small cable attached to the white connector.

Exploded view diagram of a device showing labeled parts including circuit board, connectors, and housing

1 ISP solution

2 Screw to attach the ISP to the bracket

3 ISP exterior cover

4 Screws to attach the ISP metal bracket to the printer cage

5 Plastic bracket

6 Long ISP cable

4 Place the plastic bracket inside the ISP exterior cover until it clicks into place.

Two technical diagrams showing a mechanical component with red arrows indicating force or direction, no text or symbols present.

5 Slide and push the ISP solution into the plastic bracket.

Two 3D diagrams showing a green component with red arrows indicating direction, labeled 1 and 2 (no text or symbols on the components themselves)

6 Secure the ISP solution to the plastic bracket using the long screw.

3D rendering of a green electronic device casing with a close-up inset showing a knob and adjustment knob (no text or symbols)

7 Tighten the two screws on the end of the ISP solution.

3D rendering of a device casing with internal components and a magnified inset showing a red circular arrow indicating rotation (no text or symbols)

8 Attach the white plug of the ISP solution interface cable into the white receptacle on the ISP.

3D rendering of an electric vehicle battery pack with a highlighted internal component (no text or symbols visible)

9 Attach the ISP exterior cover at an angle by inserting the left hinges first.

Diagram showing a printer's internal structure with labeled parts and red arrows indicating motion, including numbered annotations.

10 Lower the rest of the cover, and then slide the cover to the right.

Technical diagram showing two views of a device with numbered annotations (3 and 4) indicating different components or states.

11 Run the ISP cable through the controller board shield.

Interior view of a computer with an open chassis and a magnified inset showing a component being inserted (no text or symbols visible)

12 Open the shield using the green handle.

Interior view of a computer monitor showing internal components and a red arrow indicating a process or operation (no text or symbols present)

13 Attach the blue plug of the ISP solution interface cable into the blue receptacle on the controller board.

Note: If you have installed a printer hard disk, then you need to remove it. For more information, see "Removing a printer hard disk" on page 23. To reinstall the printer hard disk, see "Installing a printer hard disk" on page 21.

Interior view of a computer setup showing an open drive with internal components and a magnified inset highlighting a component (no text or symbols visible)

14 Close the shield.

Interior view of a computer monitor showing internal components and a red arrow indicating a cable or cable insertion (no text or symbols visible)

15 Close the ISP exterior cover.

Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print driver" on page 26.

Installing a printer hard disk

Note: This option is available only in MS610de printer model.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any controller board electronic components or connectors.

1 Access the controller board.

For more information, see "Accessing the controller board" on page 68

Note: This task requires a flathead screwdriver.

2 Unpack the printer hard disk.

3 Install the printer hard disk on the controller board:

Warning—Potential Damage: Hold only the edges of the printed circuit board assembly. Do not touch or press on the center of the printer hard disk. Doing so may cause damage.

a Using a flathead screwdriver, loosen the screws.

3D diagram of a computer hard drive module with a close-up view showing the internal component (no text or symbols)

b Align the screws on the printer hard disk to the slots on the controller board bracket, and then slide the printer hard disk onto the brackets.

Interior view of a computer chassis showing green internal components and red arrows indicating movement or assembly (no text or symbols visible)

c Tighten the two screws.

Close-up of a computer printer's internal panel showing green and black casing, with a magnified inset highlighting the device (no text or symbols visible)

d Insert the plug of the printer hard disk interface cable into the receptacle of the controller board. Note: The plug and the receptacle are color-coded blue.

Illustration of a hand interacting with a blue electronic component, showing a magnified view and a red arrow pointing to it (no text or symbols present)

4 Close the controller board shield, and then close the access door.

Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print driver" on page 26.

Removing a printer hard disk

Note: This option is supported only in MS610de printer model.

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any controller board electronic components or connectors.

1 Access the controller board.

For MS610de printer model, see "Accessing the controller board" on page 68.

Note: This task requires a flathead screwdriver.

2 Loosen the screws that connect the printer hard disk to the controller board bracket.

Close-up of a computer monitor with a green internal panel and a red circular annotation highlighting a mechanical component (no text or symbols visible)

3 Unplug the printer hard disk interface cable from the receptacle in the controller board, leaving the cable attached to the printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out.

Illustration of a hand interacting with blue 3D blocks and a magnifying glass on a green background, with a red arrow pointing to a blue rectangular block (no text or symbols)

4 Hold the printer hard disk by the edges, and then remove it from the printer.

5 Close the controller board shield, and then close the access door.

Installing hardware options

Installing optional trays

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

1 Turn off the printer using the power switch, and then unplug the power cord from the electrical outlet.

Illustration of a printer with a magnified inset showing a screen and cable, no text or symbols present.

Diagram showing a computer monitor connected to a power outlet, with labeled parts and a magnified view highlighting the device's internal structure.

2 Unpack the tray, and then remove all packing materials.

3 Pull the tray completely out of the base.

Disassembled printer case with a red arrow indicating compression or disassembly (no text or symbols visible)

4 Remove any packing material from inside the tray.
5 Insert the tray into the base.
6 Place the tray near the printer.
7 Align the printer with the tray, and then lower the printer into place.

Note: Optional trays lock together when stacked.

Exterior view of a white paper printer with internal components and a red arrow indicating a location (no text or symbols visible)

8 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.

Diagram showing a computer monitor with labeled parts and a magnified inset showing the internal component.

Illustration of a computer printer with a magnified inset showing a screen and cable (no text or symbols)

Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print driver" on page 26.

To uninstall the optional trays, slide the latch on the right side of the printer toward the front of the printer until it clicks into place, and then remove stacked trays one at a time from the top to the bottom.

Setting up the printer software

Installing the printer

1. Obtain a copy of the software installer package.

2 Run the installer, and then follow the instructions on the computer screen.

3 For Macintosh users, add the printer.

Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.

Adding available options in the print driver

For Windows users

1 Open the printers folder, and then select your printer.
2 Open the printer properties, and then add or manually install any options.
3 Apply the changes.

For Macintosh users

1 From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies > Driver.
2 Add any installed hardware options.
3 Apply the changes.

Networking

Notes:

•Purchase a MarkNet ^TM N8352 wireless network adapter first before setting up the printer on a wireless network. For information on installing the wireless network adapter, see the instruction sheet that came with the adapter.
- A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.

Preparing to set up the printer on an Ethernet network

To configure your printer to connect to an Ethernet network, organize the following information before you begin:

Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing the printer.

• A valid, unique IP address for the printer to use on the network
  •The network gateway
  •The network mask
  •A nickname for the printer (optional)

Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to use the default printer nickname, or assign a name that is easier for you to remember.

You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network. Use a new network cable when possible to avoid potential problems caused by a damaged cable.

Preparing to set up the printer on a wireless network

Notes:

• Make sure your wireless network adapter is installed in your printer and working properly.
• Make sure your access point (wireless router) is turned on and is working properly.

Make sure you have the following information before setting up the printer on a wireless network:

• SSID—The SSID is also referred to as the network name.
• Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.
• Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.

Some ad hoc networks will also require the automatic setting. Check with your system support person if you are not sure which channel to select.

• Security Method—There are three basic options for Security Method:

—WEP key

If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key currently in use on the network by selecting the default WEP transmit key.

or

—WPA or WPA2 preshared key or passphrase

WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set for the same type on the router and on the printer, or the printer will not be able to communicate on the network.

-802.1X-RADIUS

If you are installing the printer on an 802.1X network, then you may need the following:

• Authentication type
• Inner authentication type
• 802.1X user name and password
  •Certificates

—No security

If your wireless network does not use any type of security, then you will not have any security information.

Note: Using an unsecured wireless network is not recommended.

Notes:

• If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility of the computer network adapter, and then look for the network name. If you cannot find the SSID or the security information for your network, then see the documentation that came with the access point, or contact your system support person.
• To find the WPA/WPA2 preshared key/passphrase for the wireless network, see the documentation that came with the access point, see the Web page associated with the access point, or consult your system support person.

Connecting the printer using the Wireless Setup Wizard

Before you begin, make sure that:

• A wireless network adapter is installed in the printer and is working properly. For more information, see the instruction sheet that came with the wireless network adapter.
  •The Ethernet cable is disconnected from the printer.
  • Active NIC is set to Auto. To set this to Auto, navigate to either of the following:

- > Settings > OK > Network/Ports > OK > Active NIC > OK > Auto > OK

- > Network/Ports > Active NIC > Auto

Note: Make sure to turn off the printer, then wait for at least five seconds, and then turn the printer back on.

1 Depending on your printer model, navigate to either of the following:

Settings > OK > Network/Ports > OK > Network [x] > OK > Network [x] Setup > OK > Wireless > Wireless Connection Setup > OK Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup

2 Select a wireless connection setup.

Use To
Search for networks Show available wireless connections. Note: This menu item shows all broadcast secured or unsecured SSIDs.
Enter a network name	Manually type the SSID. Note: Make sure to type the correct SSID.
Wi-Fi Protected Setup	Connect the printer to a wireless network using Wi-Fi Protected Setup.

3 Follow the instructions on the printer display.

Connecting the printer to a wireless network using the Wi-Fi Protected Setup

Before connecting the printer to a wireless network, make sure that:

• The access point (wireless router) is Wi-Fi Protected Setup (WPS) certified or WPS-compatible. For more information, see the documentation that came with your access point.
• A wireless network adapter is installed in your printer and is working properly. For more information, see the instruction sheet that came with the wireless network adapter.

Using the Push Button Configuration Method

1 Depending on your printer model, navigate to either of the following:

Settings > OK > Networks/Ports > OK > Network [x] > OK > Network [x] Setup > OK > Wireless > Wi-Fi Protected Setup > OK > Start Push Button Method > OK Network/Ports > Network [x] > Network [x] Setup > Wireless > Wi-Fi Protected Setup > Start Push Button Method

2 Follow the instructions on the printer display.

Using the Personal Identification Number (PIN) Method

1 Depending on your printer model, navigate to either of the following:

Settings > OK > Networks/Ports > OK > Network [x] > OK > Network [x] Setup > OK > Wireless > Wi-Fi Protected Setup > OK > Start PIN Method > OK Network/Ports > Network [x] > Network [x] Setup > Wireless > Wi-Fi Protected Setup > Start PIN Method

2 Copy the eight-digit WPS PIN.

3 Open a Web browser, and then type the IP address of your access point in the address field.

Notes:

• The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are accessing a proxy server, then temporarily disable it to load the Web page correctly.

4 Access the WPS settings. For more information, see the documentation that came with your access point.

5 Enter the eight-digit PIN, and then save the setting.

Connecting the printer to a wireless network using the Embedded Web Server

Before you begin, make sure that:

- Your printer is connected temporarily to an Ethernet network.

- A wireless network adapter is installed in your printer and working properly. For more information, see the instruction sheet that came with your wireless network adapter.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Network/Ports > Wireless.
3 Modify the settings to match the settings of your access point (wireless router).

Note: Make sure to enter the correct SSID.

4 Click Submit.

5 Turn off the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and then turn the printer back on.
6 To verify if your printer is connected to the network, print a network setup page. Then in the Network Card [x] section, see if the status is "Connected".

For more information, see the "Verifying printer setup" section of the User's Guide.

Verifying printer setup

When all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following:

• Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly. Remove the option, and then install it again. For more information, see "Printing a menu settings page" on page 55 for non-touch-screen printer models, or "Printing a menu settings page" on page 95 for touch-screen printer models.
• Network setup page—If your printer has Ethernet or wireless capability and is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. For more information, see "Printing a network setup page" on page 55 for non-touch screen printer models, or "Printing a network setup page" on page 95 for touch-screen printer models.

Using MS510dn and MS610dn

Learning about the printer

Printer configurations

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

MS510dn printer model

Diagram of a printer with numbered parts and an inset close-up view highlighting internal structure.

1 Printer control panel
2 Paper stop
3 Standard bin
4 Front door release button
5 Controller board access door
6 100-sheet multipurpose feeder
7 Standard 250-sheet tray
8	Optional 250- or 550-sheet trays

MS610dn printer model

Diagram of a printer with numbered parts and an inset close-up view highlighting internal structure.

1 Printer control panel
2 Paper stop
3 Standard bin
4 Front door release button
5 Controller board access door
6 100-sheet multipurpose feeder
7 Standard 550-sheet tray
8	Optional 250- or 550-sheet trays

Using the printer control panel

1 2 3 4 5 6 7 OK 10 9 8 11 12 13

	Use the To
1	Display View the printer status and messages.Set up and operate the printer.
2	Left arrow button Scroll to the left.
3	Select button Select menu options.Save settings.
4	Up arrow button Scroll up.
5	Right arrow button Scroll to the right.
6	Keypad Enter numbers, letters, or symbols.
7	Sleep button Enable Sleep mode or Hibernate mode.The following actions wake the printer from Sleep mode:Pressing any hard buttonOpening a tray or the front doorSending a print job from the computerPerforming a power-on reset using the main power switchAttaching a device in the USB port
8	USB port Connect a flash drive to the printer.Notes:Only the front USB port supports flash drives.This feature is available only in select printer models.
9	Stop or cancel button Stop all printer activities.
10	Back button Return to the previous screen.
11	Down arrow button Scroll down.
12	Home button Go to the home screen.
13	Indicator light Check the status of the printer.

Understanding the colors of the Sleep button and indicator lights

The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status or condition.

Indicator light Printer status
Off The printer is off or in Hibernate mode.
Blinking green The printer is warming up, processing data, or printing.
Solid green	The printer is on, but idle.
Blinking red	The printer requires user intervention.

Sleep button light	Printer status
Off	The printer is off, idle or in Ready state.
Solid amber	The printer is in Sleep mode.
Blinking amber	The printer is entering or waking from Hibernate mode.
Blinking amber for 0.1 second, then goes completely off for 1.9 seconds in a slow, pulsing pattern	The printer is in Hibernate mode.

Attaching cables

Connect the printer to the computer using a USB or parallel cable, or to the network using an Ethernet cable.

Make sure to match the following:

•The USB symbol on the cable with the USB symbol on the printer
•The appropriate parallel cable with the parallel port
•The appropriate Ethernet cable with the Ethernet port

Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. Loss of data or a malfunction can occur.

Diagram of a server rack with numbered components for identification

	Use the To
1 USB port Attach an optional wireless network adapter.
2 USB printer port Connect the printer to a computer.
3 Ethernet port Connect the printer to an Ethernet network.
4 Parallel portNote: This port is available only in select printer models.		Connect the printer to a computer.
5 Power switch Turn on or turn off the printer.
6 Printer power cord socket Connect the printer to an electrical outlet.
7 Security slot Attach a lock that will secure the printer in place.

Accessing the controller board

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

1 Open the controller board access door.

3D rendering of a computer monitor with a green internal component and a red arrow indicating the open lid (no text or symbols)

2 Use the following illustration to locate the appropriate connector.

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.

Green electronic circuit board with labeled components (no text or symbols on the board itself)

1 Memory card connector

2 Option card connector

Loading paper and specialty media

The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 169 and “Storing paper” on page 108.

Setting the paper size and type

1 From the printer control panel, navigate to:

> Settings > OK > Paper Menu > OK > Paper Size/Type > OK

2 Press the up or down arrow button to select the tray or feeder, and then press OK.
3 Press the up or down arrow button to select the paper size, and then press OK.
4 Press the up or down arrow button to select the paper type, and then press OK to change the settings.

Configuring Universal paper settings

The Universal paper size is a user-defined setting that lets you print on paper sizes that are not preset in the printer menus.

Notes:

• The smallest Universal paper size is 6 x 127 mm (3 x 5 inches), and is supported only from the multipurpose feeder.
• The largest Universal paper size is 216 x 355.6 mm (8.5 x 14 inches), and is supported from all paper sources.

1 From the printer control panel, navigate to:

graph LR
    A["Settings >"] --> B["OK > Paper Menu >"]
    B --> C["OK > Universal Setup >"]
    C --> D["OK > Units of Measure >"]
    D --> E["OK > select a unit of measure >"]

2 Select Portrait Width or Portrait Height, and then press OK.
3 Press the left or right arrow button to change the setting, and then press OK.

Using the standard bin and paper stop

The standard bin holds up to 150 sheets of 75-g / m^2 (20-lb) paper. It collects prints facedown. The standard bin includes a paper stop that keeps paper from sliding out the front of the bin as it stacks.

To open the paper stop, pull it so that it flips forward.

3D rendering of a printer with a red arrow indicating rotation or movement (no text or symbols)

Note: Close the paper stop when moving the printer to another location.

Loading trays

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

1 Pull out the tray completely.

Note: Do not remove trays while a job prints or while Busy appears on the printer display. Doing so may cause a jam.

Exterior view of a printer with a red arrow indicating compression or disassembly (no text or symbols visible)

2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading.

Diagram of a printer with numbered parts highlighting a mechanical component, labeled 1 and 2.

3 Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading.

Diagram of a printer internal structure with numbered annotations highlighting components and directional arrows

Notes:

- For some paper sizes like letter, legal, and A4, squeeze and slide the length guide tab backward to accommodate their length.

• When loading legal-size paper, the length guide extends beyond the base leaving the paper exposed to dust. To protect the paper from dust, you can purchase a dust cover separately. For more information, contact customer support.
• If you are loading A6-size paper in the standard tray, then squeeze and then slide the length guide tab toward the center of the tray to the A6-size position.
• Make sure the width and length guides are aligned with the paper size indicators on the bottom of the tray.

Interior view of a printer drawer with two circular insets showing internal components (no text or symbols visible)

4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.

Illustration showing three-step folding process: holding a card, folding a sheet, and holding a document with red directional arrows indicating movement.

5 Load the paper stack.

3D illustration of a printer with a red downward arrow emerging from the cover (no text or symbols)

Notes:

• Load with the printable side facedown when using recycled or preprinted paper.
• Load prepunched paper with the holes on the top edge toward the front of the tray.
• Load letterhead facedown, with the top edge of the sheet toward the front of the tray. For two-sided printing, load letterhead faceup with the bottom edge of the sheet toward the front of the tray.
• Make sure the paper is below the maximum paper fill indicator located on the side of the width guide.

3D rendering of a printer holder with a highlighted component and red arrow indicator (no text or symbols)

6 Insert the tray.

Illustration of a printer with a paper feed being inserted, showing paper and a red arrow indicating the process (no text or symbols present)

7 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray.

Note: Set the correct paper size and type to avoid paper jams and print quality problems.

Loading the multipurpose feeder

Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock, transparencies, paper labels, and envelopes. You can also use it for single-page print jobs on letterhead.

1 Open the multipurpose feeder.

Diagram of a printer with labeled parts and directional arrows indicating process flow or movement

a Pull the multipurpose feeder extender.

Close-up of a printer's internal structure showing paper feed and paper tray, with a red arrow indicating the paper's left side (no text or symbols visible)

b Pull the extender gently so that the multipurpose feeder is fully extended and open.

Close-up of a printer's paper feed being inserted, showing paper sheet and paper holder (no text or symbols visible)

2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading.

Diagram showing printer printing process with numbered callouts highlighting key components

3 Prepare the paper or specialty media for loading.

- Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.

Diagram illustrating three steps of a device manipulation process: cutting, folding, and holding a flat surface with red directional arrows.

- Hold transparencies by the edges. Flex the stack of transparencies back and forth to loosen them, and then fan them. Straighten the edges on a level surface.

Note: Avoid touching the printable side of the transparencies. Be careful not to scratch them.

Three-step illustration showing hands holding a document, folding a sheet, and pressing a paper with directional arrows (no text or symbols)

- Flex the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level surface.

Three-step illustration showing hand positioning and lifting a piece, with no text or symbols present.

4 Load the paper or specialty media.

Notes:

• Do not force paper or specialty media into the multipurpose feeder.
• Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides. Overfilling may cause paper jams.

Close-up of a printer's paper being inserted, with a magnified inset showing a download icon (no text or symbols on the printer itself)

- Load paper, transparencies, and card stock with the recommended printable side faceup and the top edge entering the printer first. For more information on loading transparencies, see the packaging that the transparencies came in.

Illustration of a printer emitting a paper with a red arrow (no text or symbols visible)

Note: When loading A6-size paper, make sure the multipurpose feeder extender rests lightly against the edge of the paper so that the last few sheets of paper remain in place.

Close-up of a printer's internal structure with an inset magnified view showing the paper feeding into a slot (no text or symbols visible)

- Load letterhead faceup with the top edge entering the printer first. For two-sided (duplex) printing, load letterhead facedown with the bottom edge entering the printer first.

Letterhead

- Load envelopes with the flap on the left side facedown.

3D rendering of a printer with paper being inserted, showing paper movement arrows (no text or symbols)

Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer.

5 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper or specialty media loaded in the multipurpose feeder.

Linking and unlinking trays

Linking and unlinking trays

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address on the printer control panel in the TCP/IP section under the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
- If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu.

3 Change the paper size and type settings for the trays you are linking.

• To link trays, make sure the paper size and type for the tray match that of the other tray.
• To unlink trays, make sure the paper size or type for the tray does not match that of the other tray.

4 Click Submit.

Note: You can also change the paper size and type settings using the printer control panel. For more information, see "Setting the paper size and type" on page 36.

Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer. The temperature of the fuser varies according to the specified paper type. Printing issues may occur if settings are not properly configured.

Creating a custom name for a paper type

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu > Custom Names.
3 Select a custom name, and then type a new custom paper type name.
4 Click Submit.
5 Click Custom Types, and then verify if the new custom paper type name has replaced the custom name.

Using the printer control panel

1 From the printer control panel, navigate to:

2 Select a custom name, and then type a new custom paper type name.

3 Press

4 Press Custom Types, and then verify if the new custom paper type name has replaced the custom name.

Assigning a custom paper type

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu > Custom Types.

3 Select a custom paper type name, and then select a paper type.

Note: Paper is the factory default paper type for all user-defined custom names.

4 Click Submit.

Using the printer control panel

1 From the printer control panel, navigate to:

Settings > OK > Paper Menu > OK > Custom Types

2 Select a custom paper type name, and then select a paper type.

Note: Paper is the factory default paper type for all user-defined custom names.

3 Press

Printing

Printing a document

Printing a document

1 From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded.
2 Send the print job:

For Windows users

a With a document open, click File > Print.
b Click Properties, Preferences, Options, or Setup.
c Adjust the settings, if necessary.
d Click OK > Print.

For Macintosh users

a Customize the settings in the Page Setup dialog if necessary:

1 With a document open, choose File > Page Setup.
2 Choose a paper size or create a custom size to match the paper loaded.
3 Click OK.

b Customize the settings in the Page Setup dialog if necessary:

1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the Print dialog and pop-up menus adjust the settings if necessary.

Note: To print on a specific paper type, adjust the paper type setting to match the paper loaded, or select the appropriate tray or feeder.

3 Click Print.

Adjusting toner darkness

Using the Embedded Web Server

1 Open a Web browser, and then type the IP address of the printer in the address field.

Notes:

- View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. - If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Print Settings > Quality Menu > Toner Darkness.

3 Adjust the toner darkness, and then click Submit.

Using the printer control panel

1 From the printer control panel, navigate to:

> Settings > OK > Print Settings > OK > Quality Menu > OK > Toner Darkness Adjust the toner darkness, and then press .OK

Printing from a flash drive or mobile device

Printing from a flash drive

Notes:

- Before printing an encrypted PDF file, you will be prompted to enter the file password from the printer control panel. - You cannot print files for which you do not have printing permissions.

1 Insert a flash drive into the USB port.

Close-up of a printer's front panel with a pen inserted, showing a red arrow pointing to the tip (no text or symbols visible)

Notes:

- A flash drive icon appears on the printer control panel and in the held jobs icon when a flash drive is installed.

• If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the flash drive.
• If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these print jobs are processed, you may need to view the held jobs list to print documents from the flash drive.

Warning—Potential Damage: Do not touch the printer or the flash drive in the area shown while actively printing, reading, or writing from the memory device. Loss of data can occur.

Close-up of a printer's front panel with a red prohibition symbol (no text or symbols on the device itself)

2 From the printer control panel, select the document you want to print.
3 Press the left or right arrow button to specify the number of copies for printing, and then press OK.

Notes:

• Do not remove the flash drive from the USB port until the document has finished printing.
• If you leave the flash drive in the printer after leaving the initial USB menu screen, then access held jobs from the printer control panel to print files from the flash drive.

Supported flash drives and file types

Flash drive File type

•Lexar JumpDrive 2.0 Pro (256MB, 512MB, or 1GB sizes)
•SanDisk Cruzer Mini (256MB, 512MB, or 1GB sizes)

Notes:

• Hi-speed USB flash drives must support the full-speed standard. Low-speed USB devices are not supported.
• USB flash drives must support the File Allocation Table (FAT) system. Devices formatted with New Technology File System (NTFS) or any other file system are not supported.

Documents:

.pdf
.xps

Images:

. dcx
•.gif
•.JPEG or .jpg
•.bmp
.pcx
•.TIFF or .tif
•.png

Printing from a mobile device

To download a compatible mobile printing application, visit www.lexmark.com/mobile.

Note: Mobile printing applications may also be available from your mobile device manufacturer.

Printing confidential and other held jobs

Storing print jobs in the printer

1 From the printer control panel, navigate to:

Security > Confidential Print

2 Select a print job type.

Use To
Confidential Job Expiration	Hold print jobs in the computer until you enter the PIN from the printer control panel.Note: The PIN is set from the computer. It must be four digits, using the numbers 0–9.
Max Invalid PIN Limit the number of times	an invalid PIN can be entered.Note: When the limit is reached, the print jobs for that user name and PIN are deleted.
Repeat Job Expiration Print and store print jobs in the printer memory.
Reserve Job Expiration Store print jobs for printing at a later time.Note: The print jobs are held until deleted from the Held Jobs menu.
Verify Job Expiration Print one copy of a print job and hold the remaining copies. It lets you examine if the first copy is satisfactory.Note: The print job is automatically deleted from the printer memory once all copies are printed.
Notes:Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs.You can set the printer to store print jobs in the printer memory until you start the print job from the printer control panel.All print jobs that can be initiated by the user at the printer are calledheld jobs.

Printing confidential and other held jobs

Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you choose to delete them.

For Windows users

1 With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Print and Hold.

4 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential print job, also enter a four-digit PIN.

5 Click OK or Print.

6 From the printer control panel, release the print job.

- For confidential print jobs, navigate to:

Held jobs > select your user name > Confidential Jobs > enter the PIN > select the print job > specify the number of copies > Print

- For other print jobs, navigate to:

Held jobs > select your user name > select the print job > specify the number of copies > Print

For Macintosh users

1 With a document open, choose File > Print.

If necessary, click the disclosure triangle to see more options.

2 From the print options or Copies & Pages pop-up menu, choose Job Routing.

3 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential print job, also enter a four-digit PIN.

4 Click OK or Print.

5 From the printer control panel, release the print job:

• For confidential print jobs, navigate to:
  Held jobs > select your user name > Confidential Jobs > enter the PIN > select the print job > specify the number of copies > Print
• For other print jobs, navigate to:
  Held jobs > select your user name > select the print job > specify the number of copies > Print

Printing information pages

Printing a font sample list

1 From the printer control panel, navigate to:

2 Press the up or down arrow button to select the font setting.

3 Press

Note: The PPDS fonts appear only when the PPDS data stream is activated.

Printing a directory list

From the printer control panel, navigate to:

Note: The Print Directory menu item appears only when an optional flash memory or printer hard disk is installed.

Canceling a print job

Canceling a print job from the printer control panel

From the printer control panel, press

Canceling a print job from the computer

For Windows users

1 Open the printers folder, and then select your printer.
2 From the print queue, select the print job you want to cancel, and then delete it.

For Macintosh users

1 From System Preferences in the Apple menu, navigate to your printer.
2 From the print queue, select the print job you want to cancel, and then delete it.

Managing the printer

Finding advanced networking and administrator information

This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server — Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com.

Checking the virtual display

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

- View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

- If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Check the virtual display that appears at the top left corner of the screen.

The virtual display works as an actual display would work on a printer control panel.

Configuring supply notifications from the Embedded Web Server

You can determine how you would like to be notified when supplies run nearly low, low, very low, or reach their end-of-life by setting the selectable alerts.

Notes:

• Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit.
• All selectable alerts can be set for nearly low, low, and very low supply conditions. Not all selectable alerts can be set for the end-of-life supply condition. E-mail selectable alert is available for all supply conditions.
• The percentage of estimated remaining supply that prompts the alert can be set on some supplies for some supply conditions.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Print Settings > Supply Notifications.

3 From the drop-down menu for each supply, select one of the following notification options:

Notification Description
Off The normal printer behavior for all supplies occurs.
E-mail Only	The printer generates an e-mail when the supply condition is reached. The status of the supply will appear on the menus page and status page.
Warning The printer displays the warning message and generates an email about the status of the supply. The printer does not stop when the supply condition is reached.
Continuable Stop^1	The printer stops processing jobs when the supply condition is reached, and the user needs to press a button to continue printing.
Non Continuable Stop^1,2	The printer stops when the supply condition is reached. The supply must be replaced to continue printing.
^1 The printer generates an e-mail about the status of the supply when supply notification is enabled. ^2 The printer stops when some supplies become empty to prevent damage.

4 Click Submit.

Modifying confidential print settings

Note: This feature is available only in network printers or printers connected to print servers.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings tab > Security > Confidential Print Setup.

3 Modify the settings:

• Set a maximum number of PIN entry attempts. When a user exceeds a specific number of PIN entry attempts, all of the jobs for that user are deleted.
• Set an expiration time for confidential print jobs. When a user has not printed the jobs within the specified time, all of the jobs for that user are deleted.

4 Save the modified settings.

Copying printer settings to other printers

Note: This feature is available only in network printers.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click the Copy Printer Settings.

3 To change the language, select a language from the drop-down menu, and then click Click here to submit language.

4 Click Printer Settings.

5 Type the IP addresses of the source and target printers in their appropriate fields.

Note: If you want to add or remove a target printer, then click Add Target IP or Remove Target IP.

6 Click Copy Printer Settings.

Creating a printer control panel PIN

The Panel PIN Protect menu lets you restrict access to the menus from the printer control panel. To restrict access to the menus, create a Personal Identification Number (PIN), and then assign the PIN to each menu.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Security > Panel PIN Protect.

3 From the Create User PIN or Create Admin PIN sections, enter your PIN.

Note: Your can enter up to 16 digits for your PIN.

4 Click Modify.

5 From any menu in the Administrative Menus, Management, or Function Access sections, select User PIN Protected or Admin PIN Protected or Admin PIN and User PIN Protected.

Note: Using an Admin PIN, you can still access a menu assigned with a User PIN.

6 Click Submit.

If you try to access a PIN-protected menu from the printer control panel, the printer will require you to enter the PIN.

Note: After you enter the last digit of the PIN, make sure to press OK on the printer control panel for more than three seconds.

Printing a menu settings page

Print a menu settings page to view the current menu settings and to verify if the printer options are installed correctly.

From the printer control panel, navigate to:

Settings > Reports > OK > Menu Settings Page > OK

Note: If you have not changed any menu settings, then the menu settings page lists all the factory default settings. Settings saved from the menus replace the factory default settings as user default settings. A user default setting remains in effect until you access the menu again, select another value, and save it.

Printing a network setup page

If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.

1 From the printer control panel, navigate to:

Settings > Reports > OK > Network Setup Page > OK

Note: If an optional internal print server is installed, then Print Network [x] Setup Page appears.

2 Check the first section of the network setup page, and confirm that the status is Connected.

If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning. Consult your system support person for a solution, and then print another network setup page.

Checking the status of parts and supplies

A message appears on the printer display when a replacement supply item is needed or when maintenance is required.

Checking the status of parts and supplies on the printer control panel

From the printer control panel, navigate to:

Status/Supplies > OK > View Supplies > OK

Checking the status of parts and supplies from the Embedded Web Server

Note: Make sure the computer and printer are connected to the same network.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Device Status > More Details.

Saving energy

Using Eco-mode

Use Eco-Mode to quickly select one or more ways to reduce your printer's environmental impact.

1 From the printer control panel, navigate to:

Settings > Settings > OK > General Settings > OK > Eco-Mode > OK > select the setting you want

Use To
Off	Use the factory default settings for all settings associated with Eco-Mode. This setting supports the performance specifications for your printer.
Energy Reduce	energy use, especially when the printer is idle.Printer engine motors do not start until a job is ready to print. You may notice a short delay before the first page is printed.The printer enters Sleep mode after one minute of inactivity.
Energy/Paper	Use all the settings associated with Energy and Paper modes.
Plain Paper	Enable the automatic two-sided (duplex) feature.Turn off print log features.

2 Press

Reducing printer noise

Use Quiet mode to reduce the printer noise.

1 From the printer control panel, navigate to:

Settings > Settings > OK > General Settings > OK > Quiet Mode > OK

2 Select a setting you want.

Use To
On Reduce printer noise.	Notes:•Print jobs will process at a reduced speed.•Printer engine motors do not start until a document is ready to print. There is a short delay before the first page is printed.
Off Use factory default settings.	Note: This setting supports the performance specifications of the printer.

3 Press

Adjusting Sleep mode

1 From the control panel, navigate to:

> Settings > OK > Settings > OK > General Settings > OK > Timeouts > OK > Sleep Mode > OK

2 In the Sleep Mode field, select the number of minutes the printer is idle before it enters Sleep mode.

3 Apply the changes.

Using Hibernate mode

Hibernate is an ultra-low-power saving mode.

Notes:

• Three days is the default amount of time before the printer enters Hibernate mode.
• Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long press of the Sleep button wakes the printer from Hibernate mode.
• If the printer is in Hibernate mode, then the Embedded Web Server is disabled.

1 From the control panel, navigate to:

> Settings > OK > Settings > OK > General Settings > OK

2 Select Press Sleep Button or Press and Hold Sleep Button, and then press OK.

3 Press Hibernate > OK.

Setting Hibernate Timeout

Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a reduced power state.

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > General Settings > Timeouts.

3 From the Hibernate Timeout menu, select the number of hours, days, weeks, or months you want for the printer to wait before it goes into a reduced power state.

4 Click Submit.

Using the printer control panel

1 From the printer control panel, navigate to:

> Settings > OK > Settings > OK > General Settings > OK > Timeouts > OK > Hibernate Timeout > OK

2 Select the amount of time the printer waits after a print job is processed before it enters Hibernate mode.

3 Press

Using Schedule Power Modes

Schedule Power Modes lets you schedule when the printer goes into a reduced power state or into the Ready state.

Note: This feature is available only in network printers or printers connected to print servers.

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > General Settings > Schedule Power Modes.

3 From the Action menu, select the power mode.
4 From the Time menu, select the time.
5 From the Day(s) menu, select the day or days.
6 Click Add.

Adjusting the brightness of the printer display

To save energy, or if you have trouble reading the display, adjust its brightness settings.

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > General Settings.

3 In the Screen Brightness field, enter the brightness percentage you want for the display.

4 Click Submit.

Restoring factory default settings

If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings. For more information, see "Printing a menu settings page" on page 55.

If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option. For more information, see "Erasing non-volatile memory" on page 61.

Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All downloads stored in the RAM are deleted. Downloads stored in the flash memory or in printer hard disk are not affected.

From the printer control panel, navigate to:

> Settings > Settings > OK > General Settings > OK > Factory Defaults > OK > Restore Now > OK

Securing the printer

Using the security lock feature

The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place.

Exterior view of a computer monitor with a close-up inset showing a small port (no text or symbols visible)

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

Type of memory Description
Volatile memory	Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs.
Non-volatile memory Your printer may use two forms of non-volatile memory:EEPROM and NAND (flash memory). Both types are used to store operating system, device settings, and network information.

Erase the content of any installed printer memory in the following circumstances:

•The printer is being decommissioned.
•The printer is being moved to a different department or location.
•The printer is being serviced by someone from outside your organization.
•The printer is being removed from your premises for service.
•The printer is being sold to another organization.

Erasing volatile memory

The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buffered data, turn off the printer.

Erasing non-volatile memory

Erase individual settings, device and network settings, security settings, and embedded solutions by following these steps:

1 Turn off the printer.
2 Hold down 2 and 6 on the keypad while turning the printer on. Release the buttons only when the screen with the progress bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully turned on, a list of functions appears on the printer display.
3 Press the up or down arrow button until Wipe All Settings appears.

The printer will restart several times during this process.

Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer memory.

4 Navigate to:

Back > Exit Config Menu

The printer will perform a power-on reset, and then return to normal operating mode.

Finding printer security information

In high-security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons. For more information, visit the Lexmark security Web page.

You can also see the Embedded Web Server — Security: Administrator's Guide for additional information:

1 Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer.
2 Click the Manuals tab, and then select Embedded Web Server — Security: Administrator's Guide.

Using MS610de

Learning about the printer

Printer configurations

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

Basic and configured models

Technical diagram of a printer with numbered parts and magnified view highlighting internal structure

1 Printer control panel
2 Paper stop
3 Standard bin
4 Front door release button
5 Controller board access door
6 100-sheet multipurpose feeder
7 Standard 550-sheet tray
8	Optional 250- or 550-sheet tray

Using the printer control panel

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90

	Use the To
1 Display		•View the printer status and messages.•Set up and operate the printer.
2 Home button Go to the home screen.
3 Keypad Enter numbers, letters, or symbols.
4 Sleep button Enable Sleep mode or Hibernate mode.The following actions wake the printer from Sleep mode: •Touching the screen •Pressing any hard button •Opening a tray or the front door •Sending a print job from the computer •Performing a power-on reset using the main power switch •Attaching a device to the USB port
5 Stop or cancel button Stop all printer activity.
6 Indicator light Check the status of the printer.
7 USB port Connect a flash drive to the printer.Note: Only the front USB port supports flash drives.

Understanding the colors of the Sleep button and indicator lights

The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status or condition.

Indicator light Printer status
Off The printer is off or in Hibernate mode.
Blinking green The printer is warming up, processing data, or printing.
Solid green The printer is on, but idle.
Blinking red The printer requires user intervention.
Sleep button light Printer status
Off The printer is off, idle or in Ready state.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is entering or waking from Hibernate mode.
Blinking amber for 0.1 second, then goes completely off for 1.9 seconds in a slow, pulsing pattern	The printer is in Hibernate mode.

Understanding the home screen

When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screen buttons and icons to initiate an action.

Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded solutions.

67.184.295.214 Change Language Bookmarks Held Jobs USB Ready.

Touch To
1 Change Language Change the primary language of the printer.
2	Bookmarks	Create, organize, and save a set of bookmarks (URLs) into a tree view of folders and file links.Note:The tree view does not include bookmarks created within Forms and Favorites, and the ones in the tree are not usable in Forms and Favorites.
3 Held Jobs Display all current held jobs.
4 USB View, select, or print photos and documents from a flash drive.Note:This icon appears only when you return to the home screen while a memory card or flash drive is connected to the printer.
5 Menus Access printer menus.Note:These menus are available only when the printer is in ready state.
6 Status message bar	• Show the current printer status such as Ready or Busy.• Show printer conditions such as Imaging unit low or Cartridge Low.•Show intervention messages and the instructions on how to clear them.
7 Status/Supplies		Show a printer warning or error message whenever the printer requires intervention to continue processing.View more information on the printer warning or message, and on how to clear it.
8	Tips	View a context-sensitive help information.

This may also appear on the home screen:

Touch To
Search Held Jobs Search current held jobs.
Jobs by user Access print jobs saved by user.
Profiles and Solutions Access profiles and solutions.

Features

Feature Description
Attendance message alert	If an attendance message affects a function, then this icon appears and the red indicator light blinks.
Warning	If an error condition occurs, then this icon appears.
Printer IP addressExample: 123.123.123.123	The IP address of your printer is located at the top left corner of the home screen and appears as four sets of numbers separated by periods. You can use the IP address when accessing the Embedded Web Server to view and remotely configure printer settings even when you are not physically near the printer.

Using the touch-screen buttons

Note: Your home screen may vary, depending on your home screen customization settings, administrative setup, and active embedded solutions.

1 2 3 4 5

	Touch the To
1 Radio button Select or clear an item.
2 Up arrow Scroll up.
3 Down arrow Scroll down.
4 Accept button Save a setting.
5 Cancel button		•Cancel an action or a selection.•Return to the previous screen.

Touch To
	Return to the home screen.
	Open a context-sensitive Help dialog on the printer control panel.
	Scroll to the left.
	Scroll to the right.

Attaching cables

Connect the printer to the computer using a USB cable or parallel cable, or to the network using an Ethernet cable.

Make sure to match the following:

•The USB symbol on the cable with the USB symbol on the printer
•The appropriate parallel cable with the parallel port

Note: The parallel port is available only when an Internal Solutions Port is installed.

•The appropriate Ethernet cable with the Ethernet port

Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. Loss of data or a malfunction can occur.

Labeled diagram of a printer internal structure with numbered parts for identification

	Use the To
1	Security slot Attach a lock that will secure the controller board.
2	USB printer port Connect the printer to a computer.
3	USB port Connect a flash drive to the printer.
4	USB port Attach an optional wireless network adapter.
5	Ethernet port Connect the printer to an Ethernet network.
6	Power switch Turn on or off the printer.
7	Printer power cord socket Connect the printer to an electrical outlet.

Accessing the controller board

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

1 Open the controller board access door.

Diagram of a printer's internal structure showing a green card slot and red arrow indicating compression (no text or symbols)

2 Open the controller board shield using the green handle.

Diagram showing file transfer process with numbered annotations indicating file movement and processing steps

3 Use the following illustration to locate the appropriate connector.

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.

Labeled diagram of an open computer drive showing internal components and ports

1 Memory card connector

2 Option card connector

3 Printer hard disk connector

4 Internal Solutions Port connector

4 Close the controller board shield, and then close the controller board access door.

Diagram showing two views of an open computer with labeled components, marked with red arrows indicating assembly or installation steps.

Setting up and using the home screen applications

Notes:

• Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded applications. Some applications are supported only in some printer models.
• There may be additional solutions and applications available for purchase. For more information, go to http://support.lexmark.com or contact the place where you purchased the printer.

Finding the IP address of the computer

For Windows users

1 In the Run dialog box, type cmd to open the command prompt.
2 Type ipconfig, and then look for the IP address.

For Macintosh users

1 From System Preferences in the Apple menu, select Network.
2 Select your connection type, and then click Advanced > TCP/IP.
3 Look for the IP address.

Finding the IP address of the printer

Note: Make sure your printer is connected to a network or to a print server.

You can find the printer IP address:

• From the top left corner of the printer home screen.
• From the TCP/IP section in the Network/Ports menu.
• By printing a network setup page or menu settings page, and then finding the TCP/IP section.

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

Accessing the Embedded Web Server

The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even when you are not physically near the printer.

1 Obtain the printer IP address:

•From the printer control panel home screen
•From the TCP/IP section in the Network/Ports menu
- By printing a network setup page or menu settings page, and then finding the TCP/IP section

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

2 Open a Web browser, and then type the printer IP address in the address field.

3 Press Enter.

Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.

Customizing the home screen

1 Open a Web browser, and then type the printer IP address in the address field.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

2 Do one or more of the following:

•Show or hide the icons of basic printer functions.

a Click Settings > General Settings > Home screen customization.
b Select the check boxes to specify which icons appear on the home screen.

Note: If you clear a check box beside an icon, then the icon does not appear on the home screen. c Click Submit.

- Customize the icon for an application. For more information, see "Finding information about the home screen applications" on page 71 or see the documentation that came with the application.

Activating the home screen applications

Finding information about the home screen applications

Your printer comes with preinstalled home screen applications. Before you can use these applications, you must first activate and set up these applications using the Embedded Web Server. For more information on accessing the Embedded Web Server, see “Accessing the Embedded Web Server” on page 70.

For more information on configuring and using the home screen applications, do the following:

1 Go to http://support.lexmark.com.
2 Click Software Solutions, and then select either of the following:

• Scan to Network—This lets you find information about the Scan to Network application.
• Other Applications—This lets you find information about the other applications.

3 Click the Manuals tab, and then select the document for the home screen application.

Using Background and Idle Screen

Icon Description

The application lets you customize the background and idle screen of your printer home screen.

1 From the home screen, navigate to:

Change Background > select background to use

2 Touch

Setting up Forms and Favorites

Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com.

Use To

Streamline work processes by letting you quickly find and print frequently used online forms directly from the printer home screen.Note: The printer must have permission to access the network folder, FTP site, or Web site where the bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and firewall settings to allow the printer at least areadaccess. For help, see the documentation that came with your operating system.

1 Open a Web browser, and then type the printer IP address in the address field.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

2 Click Settings > Apps > Apps Management > Forms and Favorites.

3 Click Add, and then customize the settings.

Notes:

• See the mouse-over help beside each field for a description of the setting.
- To make sure the location settings of the bookmark are correct, type the correct IP address of the host computer where the bookmark is located. For more information on obtaining the IP address of the host computer, see "Finding the IP address of the computer" on page 70.
- Make sure the printer has access rights to the folder where the bookmark is located.

4 Click Apply.

To use the application, touch Forms and Favorites on the printer home screen, and then navigate through form categories, or search for forms based on a form number, name, or description.

Understanding Eco-Settings

Icon Description
	The application lets you easily manage energy consumption, noise, toner, and paper usage settings to help reduce the environmental impact of your printer.

Setting up Remote Operator Panel

This application enables you to interact with the printer control panel even when you are not physically near the network printer. From your computer, you can view the printer status, release held print jobs, create bookmarks, and do other print-related tasks.

1 Open a Web browser, and then type the printer IP address in the address field.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

2 Click Settings > Remote Operator Panel Settings.
3 Select the Enable check box, and then customize the settings.
4 Click Submit.

To use the application, click Remote Operator Panel > Launch VNC Applet.

Exporting and importing a configuration

You can export configuration settings into a text file, and then import the file to apply the settings to other printers.

1 Open a Web browser, and then type the printer IP address in the address field.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

2 Click Settings > Apps > Apps Management.
3 From the list of installed applications, click the name of the application you want to configure.
4 Click Configure, and then do one of the following:

- To export a configuration to a file, click Export, and then follow the instructions on the computer screen to save the configuration file.

Notes:

• When saving the configuration file, you can type a unique file name or use the default name.
• If a "JVM Out of Memory" error occurs, then repeat the export process until the configuration file is saved.

- To import a configuration from a file, click Import, and then browse to the saved configuration file that was exported from a previously configured printer.

Notes:

Before importing the configuration file, you can choose to preview it first or load it directly.
- If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click Apply.

Loading paper and specialty media

The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 169 and “Storing paper” on page 108.

Setting the paper size and type

From the home screen navigate to:

Paper Menu > Paper Size/Type > select a tray > select the paper size or type >

Configuring Universal paper settings

The Universal paper size is a user-defined setting that lets you print on paper sizes that are not preset in the printer menus.

Notes:

• The smallest Universal paper size is 6 x 127 mm (3 x 5 inches), and is supported only from the multipurpose feeder.
  • The largest Universal paper size is 216 x 355.6 mm (8.5 x 14 inches), and is supported from all paper sources.

1 From the printer control panel, navigate to:

Paper Menu > Universal Setup > Units of Measure > select a unit of measure >

2 Touch Portrait Width or Portrait Height.

3 Select the width or height, and then touch.

Using the standard bin and paper stop

The standard bin holds up to 150 sheets of 75 - g / m^2 (20-lb) paper. It collects prints facedown. The standard bin includes a paper stop that keeps paper from sliding out the front of the bin as it stacks.

To open the paper stop, pull it so that it flips forward.

3D rendering of a printer with a red arrow indicating rotation or refresh (no text or symbols visible)

Note: When moving the printer to another location, make sure the paper stop is closed.

Loading trays

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

1 Pull out the tray completely.

Note: Do not remove trays while a job prints or while Busy appears on the printer display. Doing so may cause a jam.

Exterior view of a printer with a red arrow indicating compression or disassembly (no text or symbols visible)

2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading.

Diagram of a printer with numbered parts highlighting a mechanical component, labeled 1 and 2.

3 Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading.

Diagram of a printer internal structure with numbered annotations highlighting components and directional arrows

Notes:

- For some paper sizes like letter, legal, and A4, squeeze and slide the length guide tab backward to accommodate their length.

• When loading legal-size paper, the length guide extends beyond the base leaving the paper exposed to dust. To protect the paper from dust, you can purchase a dust cover separately. For more information, contact customer support.
• If you are loading A6-size paper in the standard tray, then squeeze and then slide the length guide tab toward the center of the tray to the A6-size position.
• Make sure the width and length guides are aligned with the paper size indicators on the bottom of the tray.

3D rendering of a printer drawer with two circular insets showing internal components (no text or symbols visible)

4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.

Illustration showing three-step folding process: holding a card, folding a sheet, and holding a document with red directional arrows indicating movement.

5 Load the paper stack.

3D illustration of a printer with a red downward arrow placed on top, indicating compression or compression (no text or symbols present)

Notes:

• Load with the printable side facedown when using recycled or preprinted paper.
• Load prepunched paper with the holes on the top edge toward the front of the tray.
• Load letterhead facedown, with the top edge of the sheet toward the front of the tray. For two-sided printing, load letterhead faceup with the bottom edge of the sheet toward the front of the tray.
• Make sure the paper is below the maximum paper fill indicator located on the side of the width guide.

3D rendering of a printer holder with a highlighted component and red arrow indicating rotation (no text or symbols)

6 Insert the tray.

Illustration of a printer with a paper feed being inserted, showing paper and a red arrow indicating the process (no text or symbols present)

7 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray.

Note: Set the correct paper size and paper type to avoid paper jams and print quality problems.

Loading the multipurpose feeder

Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock, transparencies, paper labels, and envelopes. You can also use it for single-page print jobs on letterhead.

1 Open the multipurpose feeder.

Diagram of a printer with labeled parts and red arrows indicating motion, showing part 1 and part 2.

a Pull the multipurpose feeder extender.

Close-up of a printer's internal structure showing paper feed and paper tray, with a red arrow indicating the paper's left side (no text or symbols visible)

b Pull the extender gently so that the multipurpose feeder is fully extended and open.

Close-up of a printer's paper feed being inserted, showing paper sheet and paper holder (no text or symbols visible)

2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading.

Diagram showing printer printing process with numbered callouts highlighting key components

3 Prepare the paper or specialty media for loading.

- Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.

Diagram illustrating three steps of a device manipulation process: cutting, folding, and holding a flat surface with red directional arrows.

- Hold transparencies by the edges. Flex the stack of transparencies back and forth to loosen them, and then fan them. Straighten the edges on a level surface.

Note: Avoid touching the printable side of the transparencies. Be careful not to scratch them.

Three-step illustration showing hands holding a document, folding a sheet, and pressing a paper with directional arrows (no text or symbols)

- Flex the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level surface.

Three-step illustration showing hand positioning and lifting a piece, with no text or symbols present.

4 Load the paper or specialty media.

Notes:

• Do not force paper or specialty media into the multipurpose feeder.
• Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides. Overfilling may cause paper jams.

Close-up of a printer printer with a paper feeding into a paper, showing a circular icon with a downward arrow (no text or symbols on the printer itself)

- Load paper, transparencies, and card stock with the recommended printable side faceup and the top edge entering the printer first. For more information on loading transparencies, see the packaging that the transparencies came in.

Illustration of a printer emitting a paper with a red arrow (no text or symbols visible)

Note: When loading A6-size paper, make sure the multipurpose feeder extender rests lightly against the edge of the paper so that the last few sheets of paper remain in place.

Close-up of a printer's internal structure with an inset magnified view showing the paper feeding into a slot (no text or symbols visible)

- Load letterhead faceup with the top edge entering the printer first. For two-sided (duplex) printing, load letterhead facedown with the bottom edge entering the printer first.

Letterhead

- Load envelopes with the flap on the left side facedown.

3D rendering of a printer with paper being inserted, showing paper movement arrows (no text or symbols)

Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer.

5 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper or specialty media loaded in the multipurpose feeder.

Linking and unlinking trays

Linking and unlinking trays

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu.

3 Change the paper size and type settings for the trays you are linking.

• To link trays, make sure the paper size and type for the tray match that of the other tray.
• To unlink trays, make sure the paper size or type for the tray does not match that of the other tray.

4 Click Submit.

Note: You can also change the paper size and type settings using the printer control panel. For more information, see "Setting the paper size and type" on page 74.

Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer. The temperature of the fuser varies according to the specified paper type. Printing issues may occur if settings are not properly configured.

Creating a custom name for a paper type

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu > Custom Names.
3 Select a custom name, and then type a custom paper type name.
4 Click Submit.
5 Click Custom Types, and then verify if the new custom paper type name has replaced the custom name.

Using the printer control panel

1 From the home screen, navigate to:

Paper Menu > Custom Names

2 Select a custom name, and then type a custom paper type name.

3 Touch

4 Touch Custom Types, and then verify that the new custom paper type name has replaced the custom name.

Assigning a custom paper type

Using the Embedded Web Server

Assign a custom paper type name to a tray when linking or unlinking trays.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper Menu > Custom Types.

3 Select a custom paper type name, and then select a paper type

Note: Paper is the factory default paper type for all user-defined custom names.

4 Click Submit.

Using the printer control panel

1 From the home screen, navigate to:

> Paper Menu > Custom Types

2 Select a custom paper type name, and then select a paper type

Note: Paper is the factory default paper type for all user-defined custom names.

3 Touch

Printing

Printing forms

Use Forms and Favorites to quickly and easily access frequently used forms or other information that is regularly printed. Before you can use this application, first set it up on the printer. For more information, see "Setting up Forms and Favorites" on page 72.

1 From the home screen, navigate to:

Forms and Favorites > select the form from the list > enter the number of copies > adjust other settings

2 Apply the changes.

Printing a document

Printing a document

1 From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded.

2 Send the print job:

For Windows users

a With a document open, click File > Print.
b Click Properties, Preferences, Options, or Setup.
c Adjust the settings, if necessary.
d Click OK > Print.

For Macintosh users

a Customize the settings in the Page Setup dialog:

1 With a document open, choose File > Page Setup.
2 Choose a paper size or create a custom size to match the paper loaded.
3 Click OK.

b Customize the settings in the Print dialog:

1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the Print dialog and pop-up menus, adjust the settings if necessary.

Note: To print on a specific paper type, adjust the paper type setting to match the paper loaded, or select the appropriate tray or feeder.

3 Click Print.

Adjusting toner darkness

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Print Settings > Quality Menu > Toner Darkness.

3 Adjust the setting, and then click Submit.

Using the printer control panel

1 From the home screen, navigate to:

Settings > Print Settings > Quality Menu > Toner Darkness

2 Adjust the setting, and then touch

Printing from a flash drive or mobile device

Printing from a flash drive

Notes:

• Before printing an encrypted PDF file, you will be prompted to type the file password from the printer control panel.
• You cannot print files for which you do not have printing permissions.

1 Insert a flash drive into the USB port.

Close-up of a printer's tip with a red arrow indicating compression or dislocation (no text or symbols visible)

Notes:

•A flash drive icon appears on the printer home screen when a flash drive is inserted.
- If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the flash drive.
- If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these print jobs are processed, you may need to view the held jobs list to print documents from the flash drive.

Warning—Potential Damage: Do not touch the printer or the flash drive in the area shown while actively printing, reading, or writing from the memory device. Loss of data can occur.

Close-up of a printer's front panel with a red prohibition symbol (no text or labels)

2 From the printer control panel, touch the document you want to print.
3 Touch the arrows to specify the number of copies for printing, and then touch Print.

Notes:

• Do not remove the flash drive from the USB port until the document has finished printing.
• If you leave the flash drive in the printer after leaving the initial USB menu screen, then touch Held Jobs on the home screen to print files from the flash drive.

Supported flash drives and file types

Flash drive File type
Lexar JumpDrive 2.0 Pro (256MB, 512MB, or 1GB sizes)SanDisk Cruzer Mini (256MB, 512MB, or 1GB sizes)Notes:High-speed USB flash drives must support the fullspeed standard. Low-speed USB devices are not supported.USB flash drives must support the File Allocation Table (FAT) system. Devices formatted with New Technology File System (NTFS) or any other file system are not supported.	Documents:pdfxpsImages:dcxgifjpeg or .jpgbmppcx.tiff or .tifpng.fls

Printing from a mobile device

To download a compatible mobile printing application, visit www.lexmark.com/mobile.

Note: Mobile printing applications may also be available from your mobile device manufacturer.

Printing confidential and other held jobs

Storing print jobs in the printer

1 From the home screen, navigate to:

Security > Confidential Print > select a print job type

Use To
Max Invalid PIN Limit the number of times	an invalid PIN can be entered.Note:When the limit is reached, the print jobs for that user name and PIN are deleted.
Confidential Job Expiration	Hold print jobs in the computer until you enter the PIN from the printer control panel.Note:The PIN is set from the computer. It must be four digits, using the numbers 0–9.
Repeat Job Expiration Print and store print jobs in the printer memory.
Verify Job Expiration Print one copy of a print job and hold the remaining copies. It lets you examine if the first copy is satisfactory or not. The print job is automatically deleted from the printer memory when all copies are printed.
Reserve Job Expiration Store print jobs for printing at a later time.Note:The print jobs are held until deleted from the Held Jobs menu.
Notes:Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs.You can set the printer to store print jobs in the printer memory until you start the print job from the printer control panel.All print jobs that can be initiated by the user at the printer are calledheld jobs.

2 Touch

Printing confidential and other held jobs

Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you delete them.

For Windows users

1 With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Print and Hold.
5 Click OK or Print.

4 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential print job, also enter a four-digit PIN.

6 From the printer home screen, release the print job.

- For confidential print jobs, navigate to:

Held jobs > select your user name > Confidential Jobs > enter the PIN > Print

•For other print jobs, navigate to:

Held jobs > select your user name > select the print job > specify the number of copies > Print

For Macintosh users

1 With a document open, choose File > Print.

If necessary, click the disclosure triangle to see more options.

2 From the print options or Copies & Pages pop-up menu, choose Job Routing.

3 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential print job, also enter a four-digit PIN.

4 Click OK or Print.

5 From the printer home screen, release the print job.

- For confidential print jobs, navigate to:

Held jobs > select your user name > Confidential Jobs > enter the PIN > Print

•For other print jobs, navigate to:

Held jobs > select your user name > select the print job > specify the number of copies > Print

Printing information pages

Printing a font sample list

1 From the home screen, navigate to:

Reports > Print Fonts

2 Touch PCL Fonts or PostScript Fonts.

Printing a directory list

A directory list shows the resources stored in a flash memory or on the printer hard disk.

From the home screen, navigate to:

Reports > Print Directory

Canceling a print job

Canceling a print job from the printer control panel

1 From the printer control panel, touch Cancel Job or press ✗ on the keypad.
2 Touch the print job you want to cancel, and then touch Delete Selected Jobs.

Note: If you press ✗ on the keypad, then touch Resume to return to the home screen.

Canceling a print job from the computer

For Windows users

1 Open the printers folder, and then select your printer.
2 From the print queue, select the print job you want to cancel, and then delete it.

For Macintosh users

1 From System Preferences in the Apple menu, navigate to your printer.
2 From the print queue, select the print job you want to cancel, and then delete it.

Managing the printer

Setting up serial printing (Windows only)

After installing the serial or communication (COM) port, configure the printer and the computer.

Note: Serial printing reduces print speed.

1 Set the parameters in the printer.
a From the control panel, navigate to the menu for the port settings.
b Locate the menu for the serial port settings, and then adjust the settings, if necessary.
c Save the settings.

2 From your computer, open the printers folder, and then select your printer.

3 Open the printer properties, and then select the COM port from the list.

4 Set the COM port parameters in Device Manager.

Use the Run dialog box to open the command prompt, and then type devmgmt.msc.

Changing port settings after installing a new network ISP

Notes:

• If the printer has a static IP address, then you do not need to make any changes.
• If the computers are configured to use the network name, instead of an IP address, then you do not need to make any changes.
• If you are adding a wireless ISP to a printer previously configured for an Ethernet connection, then make sure the printer is disconnected from the Ethernet network.

For Windows users

1 Open the printers folder.
2 From the shortcut menu of the printer with the new ISP, open the printer properties.
3 Configure the port from the list.
4 Update the IP address.
5 Apply the changes.

For Macintosh users

1 From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.
2 Type the IP address in the address field.
3 Apply the changes.

Finding advanced networking and administrator information

This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server — Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com.

Checking the virtual display

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Check the virtual display that appears at the top left corner of the screen.

The virtual display works as an actual display would work on a printer control panel.

Configuring supply notifications from the Embedded Web Server

You can determine how you would like to be notified when supplies run nearly low, low, very low, or reach their end-of-life by setting the selectable alerts.

Notes:

• Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit.
• All selectable alerts can be set for nearly low, low, and very low supply conditions. Not all selectable alerts can be set for the end-of-life supply condition. E-mail selectable alert is available for all supply conditions.
• The percentage of estimated remaining supply that prompts the alert can be set on some supplies for some supply conditions.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Print Settings > Supply Notifications.

3 From the drop-down menu for each supply, select one of the following notification options:

Notification Description
Off The normal printer beh	avior for all supplies occurs.
E-mail Only	The printer generates an e-mail when the supply condition is reached. The status of the supply appears on the menus page and status page.
Warning	The printer displays the warning message and generates an e-mail about the status of the supply. The printer does not stop when the supply condition is reached.
Continuable Stop^1	The printer stops processing jobs when the supply condition is reached, and the user needs to press a button to continue printing.
Non Continuable Stop^1,2	The printer stops processing jobs when the supply condition is reached. The supply must be replaced to continue printing.
^1 The printer generates an e-mail about the status of the supply when supply notification is enabled. ^2 The printer stops when some supplies become empty to prevent damage.

4 Click Submit.

Modifying confidential print settings

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Security > Confidential Print Setup.

3 Modify the settings:

• Set a maximum number of PIN entry attempts. When a user exceeds that number, all of the jobs for that user are deleted.
• Set an expiration time for confidential print jobs. When a user has not printed the jobs within that time, all of the jobs for that user are deleted.

4 Click Submit to save the modified settings.

Copying printer settings to other printers

Note: This feature is available only in network printers.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Copy Printer Settings.
3 To change the language, select a language from the drop-down menu, and then click Click here to submit language.
4 Click Printer Settings.
5 Type the IP addresses of the source and target printers.

Note: If you want to add or remove target printers, then click Add Target IP or Remove Target IP.

6 Click Copy Printer Settings.

Creating a printer control panel PIN

The Panel PIN Protect menu lets you restrict access to the menus from the printer control panel. To restrict access to the menus, create a Personal Identification Number (PIN), and then assign the PIN to each menu.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Security > Panel PIN Protect.

3 From the Create User PIN or Create Admin PIN section, enter your PIN.

Note: Your can enter up to 16 digits for your PIN.

4 Click Modify.

5 From any menu in the Administrative Menus, Management, or Function Access sections, select User PIN Protected, Admin PIN Protected, or Admin PIN and User PIN Protected.

Note: Using Admin PIN, you can still access a menu assigned with User PIN.

6 Click Submit.

If you try to access a PIN-protected menu from the printer control panel, then the printer will require you to enter the PIN.

Note: After you enter the last digit of the PIN, make sure to press OK from the printer control panel for more than three seconds.

Printing a menu settings page

From the home screen, navigate to:

Reports > Menu Settings Page

Printing a network setup page

If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.

1 From the home screen, navigate to:

Reports > Network Setup Page

2 Check the first section of the network setup page, and confirm that the status is Connected.

If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning. Consult a system support person for a solution, and then print another network setup page.

Checking the status of parts and supplies

A message appears on the printer display when a replacement supply item is needed or when maintenance is required.

Checking the status of parts and supplies on the printer control panel

From the home screen, touch Status/Supplies > View Supplies.

Checking the status of parts and supplies from the Embedded Web Server

Note: Make sure the computer and the printer are connected to the same network.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Device Status > More Details.

Saving energy

Using Eco-Mode

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > General Settings > Eco-Mode > select a setting

Use To
Off	Use the factory default settings for all settings associated with Eco-Mode. Off supports the performance specifications of the printer.
Energy Reduce	energy use, especially when the printer is idle.Printer engine motors do not start until it is ready to print. You may notice a short delay before the first page is printed.The printer enters Sleep mode after one minute of inactivity.
Energy/Paper	Use all the settings associated with Energy and Paper modes.
Plain Paper	Enable the automatic two-sided (duplex) feature.Turn off print log features.

3 Click Submit.

Reducing printer noise

Enable Quiet Mode to reduce printer noise.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > General Settings > Quiet Mode > select a setting

Use To
On Reduce printer noise.	Notes:•Print jobs are processed at a reduced speed.•Printer engine motors do not start until a document is ready to print. There will be a short delay before the first page is printed.
Off Use factory default settings.	Note: This setting supports the performance specifications of the printer.

3 Click Submit.

Adjusting Sleep mode

1 From the home screen, navigate to:

Settings > General Settings > Timeouts > Sleep Mode

2 In the Sleep Mode field, select the number of minutes the printer is idle before it enters Sleep mode.

3 Apply the changes.

Using Hibernate mode

Hibernate is an ultra-low-power saving mode.

Notes:

- Three days is the default amount of time before the printer enters Hibernate mode.

- Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long press of the Sleep button wakes the printer from Hibernate mode.

- If the printer is in Hibernate mode, then the Embedded Web Server is disabled.

1 From the home screen, navigate to:

Settings > General Settings

2 Touch Press Sleep Button or Press and Hold Sleep Button.

3 Touch Hibernate > √

Setting Hibernate Timeout

Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a reduced power state.

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > General Settings > Timeouts.
3 From the Hibernate Timeout menu, select the number of hours, days, weeks, or months you want for the printer to wait before it goes into a reduced power state.
4 Click Submit.

Using the printer control panel

1 From the printer control panel, navigate to:

Settings > General Settings > Timeouts > Hibernate Timeout

2 Select the amount of time the printer waits after a print job is processed before it enters Hibernate mode.

3 Touch

Using Schedule Power Modes

Schedule Power Modes lets you schedule when the printer goes into a reduced power state or into the Ready state.

Note: This feature is available only in network printers or printers connected to print servers.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > General Settings > Schedule Power Modes.

3 From the Action menu, select the power mode.

4 From the Time menu, select the time.

5 From the Day(s) menu, select the day or days.

6 Click Add.

Adjusting the brightness of the printer display

To save energy, or if you have trouble reading from the display, adjust the brightness of the display.

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

- The IP address is located on the upper portion of the home screen. It appears as four sets of numbers separated by periods, such as 123.123.123.123.

- If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Select Settings > General Settings.
3 In the Screen Brightness field, enter the brightness percentage you want for the display.
4 Apply the changes.

Using the control panel

1 From the home screen, navigate to:

Settings > General Settings

2 In the Screen Brightness field, enter the brightness percentage you want for the display.
3 Apply the changes.

Restoring factory default settings

If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings. For more information, see "Printing a menu settings page" on page 95.

If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option. For more information, see "Erasing non-volatile memory" on page 101.

Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All downloads stored in the RAM are deleted. Downloads stored in the flash memory or in a printer hard disk are not affected.

From the home screen, navigate to:

Settings > General Settings > Factory Defaults > Restore Now >

Securing the printer

Using the security lock feature

Attach a lock that is compatible with most laptop computers in the location shown to prevent access to the controller board.

Illustration of a printer with a magnified inset showing the internal structure (no text or symbols visible)

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

Type of memory Description
Volatile memory Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs.
Non-volatile memory Your printer may use two forms of non-volatile memory: EEPROM and NAND (flash memory). Both types are used to store the operating system, device settings, network information and bookmark settings, and embedded solutions.
Hard disk memory Some printers have a hard disk drive installed. The printer hard disk is designed for printer-specific functionality. This lets the printer retain buffered user data from complex print jobs, as well as form data, and font data.

Erase the content of any installed printer memory in the following circumstances:

•The printer is being decommissioned.
•The printer hard disk is being replaced.
•The printer is being moved to a different department or location.
•The printer is being serviced by someone from outside your organization.
•The printer is being removed from your premises for service.
•The printer is being sold to another organization.

Disposing of a printer hard disk

Note: Some printer models may not have a printer hard disk installed.

In high-security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises.

• Degaussing—Flushes the hard disk with a magnetic field that erases stored data
• Crushing—Physically compresses the hard disk to break component parts and render them unreadable
• Milling—Physically shreds the hard disk into small metal bits

Note: Most data can be erased electronically, but the only way to guarantee that all data are completely erased is to physically destroy each hard disk where data is stored.

Erasing volatile memory

The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buffered data, simply turn off the printer.

Erasing non-volatile memory

Erase individual settings, device and network settings, security settings, and embedded solutions by following these steps:

1 Turn off the printer.
2 Hold down 2 and 6 on the keypad while turning the printer on. Release the buttons only when the screen with the progress bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully turned on, a list of functions appears on the printer display instead of the standard home screen icons.

3 Touch Wipe All Settings.

The printer will restart several times during this process.

Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer memory.

4 Touch Back > Exit Config Menu.

The printer will perform a power-on reset, and then return to normal operating mode.

Erasing printer hard disk memory

Notes:

• Some printer models may not have a printer hard disk installed.
• Configuring Erase Temporary Data Files in the printer menus lets you remove residual confidential material left by print jobs by securely overwriting files that have been marked for deletion.

Using the printer control panel

1 Turn off the printer.
2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.

The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully turned on, the touch screen displays a list of functions.

3 Touch Wipe Disk, and then touch one of the following:

• Wipe disk (fast)—This lets you overwrite the disk with all zeroes in a single pass.
• Wipe disk (secure)—This lets you overwrite the disk with random bit patterns several times, followed by a verification pass. A secure overwrite is compliant with the DoD 5220.22-M standard for securely erasing data from a hard disk. Highly confidential information should be wiped using this method.

4 Touch Yes to proceed with disk wiping.

Notes:

• A status bar will indicate the progress of the disk wiping task.
• Disk wiping can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks.

5 Touch Back > Exit Config Menu.

The printer will perform a power-on reset, and then return to normal operating mode.

Configuring printer hard disk encryption

Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen.

Note: Some printer models may not have a printer hard disk installed.

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Security > Disk Encryption.

Note: Disk Encryption appears in the Security Menu only when a formatted, non-defective printer hard disk is installed.

3 From the Disk encryption menu, select Enable.

Notes:

• Enabling disk encryption will erase the contents of the printer hard disk.
• Disk encryption can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks.

4 Click Submit.

Using the printer control panel

1 Turn off the printer.
2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.

The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully turned on, a list of functions appears on the printer display.

3 Touch Disk Encryption > Enable.

Note: Enabling disk encryption will erase the contents of the printer hard disk.

4 Touch Yes to proceed with disk wiping.

Notes:

• Do not turn off the printer during the encryption process. Doing so may result in loss of data.
• Disk encryption can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks.
• A status bar will indicate the progress of the disk wiping task. After the disk has been encrypted, the printer will return to the Enable/Disable screen.

5 Touch Back > Exit Config Menu.

The printer will perform a power-on reset, and then return to normal operating mode.

Finding printer security information

In high-security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons. For more information, go to the Lexmark security Web page or see the Embedded Web Server—Security: Administrator's Guide at http://support.lexmark.com.

Paper and specialty media guide

Using specialty media

Tips on using card stock

Card stock is heavy, single-ply specialty media. Many of its variable characteristics, such as moisture content, thickness, and texture, can significantly impact print quality. Print samples on the card stock being considered for use before buying large quantities.

When printing on card stock:

•Make sure the Paper Type is Card Stock.
- Select the appropriate Paper Texture setting.
- Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or other paper handling problems.
- Check with the manufacturer or vendor to ensure that the card stock can withstand temperatures up to 240°C (464°F) without releasing hazardous emissions.
- Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting introduces semi-liquid and volatile components into the printer.
- Use grain short card stock when possible.

Tips on using envelopes

Print samples on the envelopes being considered for use before buying large quantities.

• Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure that the envelopes can withstand temperatures up to 230°C (446°F) without sealing, wrinkling, curling excessively, or releasing hazardous emissions.
• For best performance, use envelopes made from 90-g/m ^2 (24-lb bond) paper or 25% cotton. All-cotton envelopes must not exceed 70-g/m ^2 (20-lb bond) weight.
• Use only new envelopes from undamaged packages.
• To optimize performance and minimize jams, do not use envelopes that:

—Have excessive curl or twist
—Are stuck together or damaged in any way
—Have windows, holes, perforations, cutouts, or embossing
—Have metal clasps, string ties, or folding bars
—Have an interlocking design
—Have postage stamps attached
—Have any exposed adhesive when the flap is in the sealed or closed position
—Have bent corners
—Have rough, cockle, or laid finishes

- Adjust the width guides to fit the width of the envelopes.

Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or seal envelopes.

Tips on using labels

Print samples on the labels being considered for use before buying large quantities.

Note: Use only paper label sheets. Vinyl, pharmacy, and two-sided labels are not supported.

For more information on label printing, characteristics, and design, see the Card Stock & Label Guide available at http://support.lexmark.com.

When printing on labels:

• Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that:
• The labels can withstand temperatures up to 240°C (464°F) without sealing, excessive curling, wrinkling, or releasing hazardous emissions.
  — Label adhesives, face sheet (printable stock), and topcoats can withstand up to 172-kPa (25-psi) pressure without delaminating, oozing around the edges, or releasing hazardous fumes.

- Do not use labels with slick backing material.

- Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and toner cartridge warranties.

- Do not use labels with exposed adhesive.

- Do not print within 1 mm (0.04 inch) of the edge of the label, of the perforations, or between die-cuts of the label.

- Make sure the adhesive backing does not reach to the edge of the sheet. Zone coating of the adhesive should be at least 1 mm (0.04 inch) away from edges. Adhesive material contaminates the printer and could void the warranty.

- If zone coating of the adhesive is not possible, then remove a 2-mm (0.08-inch) strip on the leading and driver edge, and then use a non-oozing adhesive.

- Portrait orientation is recommended, especially when printing bar codes.

Tips on using letterhead

• Use letterhead designed specifically for laser printers.
• Print samples on the letterhead being considered for use before buying large quantities.
• Before loading letterhead, flex, fan, and straighten the stack to prevent sheets from sticking together.
  • Page orientation is important when printing on letterhead. For information on how to load letterhead, see:
  —“Loading trays” on page 37
• "Loading the multipurpose feeder" on page 41

Tips on using transparencies

• Print a test page on the transparencies being considered for use before buying large quantities.
• Feed transparencies from the standard tray, or the multipurpose feeder.
• Use transparencies designed specifically for laser printers. Transparencies must be able to withstand temperatures up to 185°C (365°F) without melting, discoloring, offsetting, or releasing hazardous emissions.

Note: If the transparency weight is set to Heavy and the transparency texture is set to Rough in the Paper menu, then transparencies can be printed at a temperature up to 195^ C ( 383^ F).

• Avoid getting fingerprints on the transparencies to prevent print quality problems.
• Before loading transparencies, flex, fan, and straighten the stack to prevent sheets from sticking together.

Paper guidelines

Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of the paper or specialty media before buying large quantities.

Paper characteristics

The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock.

Weight

The printer trays can automatically feed paper weights up to 120-g/m^2 (32-lb) bond grain long paper. The multipurpose feeder can automatically feed paper weights up to 163-g/m^2 (43-lb) bond grain long paper. Paper lighter than 60 g/m^2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75-g/m^2 (20-lb) bond grain long paper. For paper smaller than 182×257 mm (7.2 x 10.1 inches), we recommended to use 90 g/m^2 (24 lb) or heavier paper.

Note: Two-sided printing is supported only for 60–90-g/m ^2 (16–24-lb) bond paper.

Curl

Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems.

Smoothness

Paper smoothness directly affects print quality. If paper is too rough, then toner cannot fuse to it properly. If paper is too smooth, then it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield points; however, smoothness between 150 and 250 Sheffield points produces the best print quality.

Moisture content

The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly. Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that can degrade its performance.

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend the time to several days if the storage or transportation environment is very different from the printer environment. Thick paper may also require a longer conditioning period.

Grain direction

Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper.

For 60–90-g/m ^2 (16–24-lb) bond paper, grain long paper is recommended.

Fiber content

Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.

Unacceptable paper

The following paper types are not recommended for use with the printer:

• Chemically-treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper
  • Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater or lesser than ± / -2.5 mm ( ± / -0.10 inch), such as optical character recognition (OCR) forms In some cases, registration can be adjusted with a software application to successfully print on these forms:

•Coated papers (erasable bond), synthetic papers, thermal papers

- Rough-edged, rough or heavily textured surface papers, or curled papers

•Recycled papers that fail EN12281:2002 (European)

•Paper weighing less than 60 g/m ^2 (16 lb)

• Multiple-part forms or documents

Selecting paper

Using the appropriate paper prevents jams and helps ensure trouble-free printing.

To help avoid paper jams and poor print quality:

•Always use new, undamaged paper.
- Before loading paper, know the recommended printable side of the paper. This information is usually indicated on the paper package.
- Do not use paper that has been cut or trimmed by hand.
- Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
- Do not use coated papers unless they are specifically designed for electrophotographic printing.

Selecting preprinted forms and letterhead

Use these guidelines when selecting preprinted forms and letterhead:

• Use grain long for 60 to 90g / m^2 (16 to 24 lb) weight paper.
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.
• Avoid papers with rough or heavily textured surfaces.

Use papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must be able to withstand temperatures up to 230^ C ( 446^ F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner. Inks that are oxidation-set or oil-based generally meet these requirements; latex inks might not.

When in doubt, contact the paper supplier.

Preprinted papers such as letterhead must be able to withstand temperatures up to 230^ C ( 446^ F) without melting or releasing hazardous emissions.

Using recycled paper and other office papers

As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study demonstrating that recycled paper produced by major mills in the US fed as well as non-recycled paper. However, no blanket statement can be made that all recycled paper will feed well.

Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper.

•Low moisture content (4–5%)
- Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European)

Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much rougher papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very well in laser printers, despite surface texture. Before using these types of paper, consult your paper supplier.

• Suitable sheet-to-sheet coefficient of friction (0.4–0.6)
• Sufficient bending resistance in the direction of feed

Recycled paper, paper of lower weight (<60 g/m ^2 [16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and paper that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is required for reliable paper feeding. Before using these types of paper for laser (electrophotographic) printing, consult your paper supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing conditions).

Storing paper

Use these paper storage guidelines to help avoid jams and uneven print quality:

• For best results, store paper where the temperature is 21^ C ( 70^ F) and the relative humidity is 40 percent. Most label manufacturers recommend printing in a temperature range of 18– 24^ C ( 65–75^ F) with relative humidity between 40 and 60 percent.
• Store paper in cartons, on a pallet or shelf, rather than on the floor.
• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.
• Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and wrapper help keep the paper clean, dry, and flat.

Supported paper sizes, types, and weights

Supported paper sizes

Note: For an unlisted paper size, select the closest larger listed size. For information on card stock and labels, see the Card Stock & Label Guide.

Paper size	Standard tray	Optional 250- or 550-sheet tray	Multipurpose feeder Duplex mode
A4210 x 297 mm (8.3 x 11.7 in.)	√	√	√	√
A5148 x 210 mm (5.8 x 8.3 in.)	√	√	√	X
A6105 x 148 mm (4.1 x 5.8 in.)	√	X	√	X
JIS B5182 x 257 mm (7.2 x 10.1 in.)	√	√	√	X
Letter216 x 279 mm (8.5 x 11 in.)	√	√	√	√
Legal216 x 356 mm (8.5 x 14 in.)	√	√	√	√
Executive184 x 267 mm (7.3 x 10.5 in.)	√	√	√	X
Oficio (Mexico) ^1 216 x 340 mm (8.5 x 13.4 in.)	√	√	√	√
Folio216 x 330 mm (8.5 x 13 in.)	√	√	√	√
Statement140 x 216 mm (5.5 x 8.5 in.)	√	√	√	X
Universal ^2 76.2 x 127 mm (3 x 5 in.) up to216 x 356 mm (8.5 x 14 in.)	√	√	√	√
7 3/4 Envelope (Monarch)98 x 191 mm (3.9 x 7.5 in.)	X	X	√	X
9 Envelope98 x 225 mm (3.9 x 8.9 in.)	X	X	√	X

^1 This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software application.

^2 Universal is supported only in the standard tray if the paper size is at least 105 x 148 mm (4.1 x 5.8 in.). Universal is supported only in the optional 250- or 550-sheet tray if the paper size is at least 148 x 210 mm (5.8 x 8.3 in.). Universal is only supported in duplex mode if the width is at least 210 mm (8.3 in.) and length is at least 279 mm (11 in.). The smallest supported Universal size is only supported in the multipurpose feeder.

Paper size	Standard tray	Optional 250- or 550-sheet tray	Multipurpose feeder Duplex mode
10 Envelope105 x 241 mm (4.1 x 9.5 in.)	X	X	√	X
DL Envelope110 x 220 mm (4.3 x 8.7 in.)	X	X	√	X
C5 Envelope162 x 229 mm (6.4 x 9 in.)	X	X	√	X
B5 Envelope176 x 250 mm (6.9 x 9.8 in.)	X	X	√	X
Other Envelope229 x 356 mm (9 x 14 in.)	X	X	√	X

^1 This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software application.

^2 Universal is supported only in the standard tray if the paper size is at least 105 x 148 mm (4.1 x 5.8 in.). Universal is supported only in the optional 250- or 550-sheet tray if the paper size is at least 148 x 210 mm (5.8 x 8.3 in.). Universal is only supported in duplex mode if the width is at least 210 mm (8.3 in.) and length is at least 279 mm (11 in.). The smallest supported Universal size is only supported in the multipurpose feeder.

Supported paper types and weights

The standard tray supports 60–90-g/m ^2 (16–24-lb) paper weights. The optional tray supports 60–120-g/m ^2 (16–32-lb) paper weights. The multipurpose feeder supports 60–163-g/m ^2 (16–43-lb) paper weights.

Paper type	250- or 550-sheet tray	Multipurpose feeder	Duplex mode
Plain paper	√	√	√
Card stock X X		√
Transparencies	√	√	X
Recycled	√	√	√
Glossy paper X X X
Paper labels1	√	√	X
Vinyl labels X X X
Bond2	√	√	√
Envelope X X		√
Rough envelope	X	√	X
Letterhead	√	√	√
Preprinted	√	√	√
Colored Paper	√	√	√
Light Paper	√	√	√
Heavy Paper^2	√	√	√
Rough/Cotton X	√	√
^1 One-sided paper labels designed for laser printers are supported for occasional use. It is recommended to print 20 or fewer pages of paper labels per month. Vinyl, pharmacy, and two-sided labels are not supported. ^2 Bond and Heavy Paper are supported in duplex mode up to 90-g/m ^2 (24-lb) paper weight.

Understanding the printer menus

Menus list

Paper Menu Reports Network/Ports

Default Source	Menu Settings Page	Active NIC
Paper Size/Type	Device Statistics	Standard Network ^3
Configure MP	Network Setup Page ^2	Reports
Substitute Size	Profiles List	Network Card
Paper Texture	Print Fonts	TCP/IP
Paper Weight	Print Directory	IPv6
Paper Loading	Print Demo	Wireless
Custom Types	Asset Report	AppleTalk
Custom Names ^1		Standard USB
Universal Setup		Parallel ^4
		SMTP Setup

Security Settings Help

Miscellaneous Security Settings ^4	General Settings	Print All Guides
Confidential Print	Flash Drive Menu ^4	Print Quality
Erase Temporary Data Files ^4	Print Settings	Media Guide
Security Audit Log		Print Defects Guide
Set Date and Time		Menu Map
		Information Guide
		Connection Guide
		Moving Guide
		Supplies Guide

^1 This menu appears only in touch-screen printer models.

^2 Depending on the printer setup, this menu item appears as Network Setup Page or Network [x] Setup Page.

^3 Depending on the printer setup, this menu item appears as Standard Network or Network [x].

^4 This feature is available only in select printer models.

Paper menu

Default Source menu

Use To

Default SourceTray [x]Multipurpose FeederManual PaperManual Envelope

Set a default paper source for all print jobs.Notes:Tray 1 (standard tray) is the factory default setting.From the Paper menu, set Configure MP to "Cassette" for Multipurpose Feeder to appear as a menu setting.If two trays contain paper of the same size and type, and the trays have the same settings, then the trays are automatically linked. When one tray is empty, the print job continues using the linked tray.

Paper Size/Type menu

Use To
Tray [x] SizeA4A5A6JIS-B5LetterLegalExecutiveOficio (Mexico)FolioStatementUniversal	Specify the paper size loaded in each tray.Notes:Letter is the U.S. factory default setting. A4 is the international factory default setting.If two trays contain paper of the same size and type, and the trays have the same settings, then the trays are automatically linked. When one tray is empty, the print job continues using the linked tray.The A6 paper size is supported only in Tray 1 and the multipurpose feeder.
Tray [x] TypePlain PaperTransparencyRecycledLabelsBondLetterheadPreprintedColored PaperLight PaperHeavy PaperRough/CottonCustom Type [x]	Specify the type of paper loaded in each tray.Notes:Plain Paper is the factory default setting for Tray 1. Custom Type [x] is the factory default setting for all other trays.If available, a user-defined name will appear instead of Custom Type [x].Use this menu to configure automatic tray linking.
Note: Only installed trays and feeders are listed in this menu.
Multipurpose Feeder SizeA4A5A6JIS B5LetterLegalExecutiveOficio (Mexico)FolioStatementUniversal7 3/4 Envelope9 Envelope10 EnvelopeDL EnvelopeC5 EnvelopeB5 EnvelopeOther Envelope	Specify the paper size loaded in the multipurpose feeder.Notes:Letter is the U.S. factory default setting. A4 is the international factory default setting.From the Paper menu, set Configure MP to “Cassette” for Multipurpose Feeder Size to appear as a menu.The multipurpose feeder does not automatically detect paper size. Make sure to set the paper size value.
Multipurpose Feeder TypePlain PaperCard StockTransparencyRecycledLabelsBondEnvelopeRough EnvelopeLetterheadPreprintedColored PaperLight PaperHeavy PaperRough/CottonCustom Type [x]	Specify the type of paper loaded in the multipurpose feeder.Notes:Plain Paper is the factory default setting.From the Paper menu, set Configure MP to “Cassette” for Multipurpose Feeder Type to appear as a menu.
Note: Only installed trays and feeders are listed in this menu.
Manual Paper SizeA4A5A6JIS B5LetterLegalExecutiveOficio (Mexico)FolioStatementUniversal	Specify the paper size being manually loaded.Note:Letter is the U.S. factory default setting. A4 is the international factory default setting.
Manual Paper TypePlain PaperCard StockTransparencyRecycledLabelsBondLetterheadPreprintedColored PaperLight PaperHeavy PaperRough/CottonCustom Type [x]	Specify the paper type being manually loaded.Notes:Plain Paper is the factory default setting.From the Paper menu, set Configure MP to “Manual” for Manual Paper Type to appear as a menu.
Manual Envelope Size7 3/4 Envelope9 Envelope10 EnvelopeDL EnvelopeC5 EnvelopeB5 EnvelopeOther Envelope	Specify the envelope size being manually loaded.Note:10 Envelope is the U.S. factory default setting. DL Envelope is the international factory default setting.
Manual Envelope TypeEnvelopeRough EnvelopeCustom Type [x]	Specify the envelope type being manually loaded.Note:Envelope is the factory default setting.
Note:Only installed trays and feeders are listed in this menu.

Configure MP menu

Use To
Configure MPCassetteManualFirst	Determine when the printer selects paper from the multipurpose feeder.Notes:Cassette is the factory default setting. Cassette configures the multipurpose feeder as the automatic paper source.Manual sets the multipurpose feeder only for manual-feed print jobs.First configures the multipurpose feeder as the primary paper source.

Substitute Size menu

Use To
Substitute SizeOffStatement/A5Letter/A4All Listed	Substitute a specified paper size if the requested paper size is not available.Notes:All Listed is the factory default setting. All available substitutions are allowed.Off indicates that no size substitutions are allowed.Setting a size substitution lets the print job continue without Change Paper appearing.

Paper Texture menu

Use To
Plain TextureSmoothNormalRough	Specify the relative texture of the plain paper loaded.Note: Normal is the factory default setting.
Card Stock TextureSmoothNormalRough	Specify the relative texture of the card stock loaded.Notes:Normal is the factory default setting.The options appear only if card stock is supported.
Transparency TextureSmoothNormalRough	Specify the relative texture of the transparencies loaded.Note: Normal is the factory default setting.
Recycled TextureSmoothNormalRough	Specify the relative texture of the recycled paper loaded.Note: Normal is the factory default setting.
Labels TextureSmoothNormalRough	Specify the relative texture of the labels loaded.Note: Normal is the factory default setting.
Bond TextureSmoothNormalRough	Specify the relative texture of the bond paper loaded.Note: Rough is the factory default setting.
Envelope TextureSmoothNormalRough	Specify the relative texture of the envelopes loaded.Note: Normal is the factory default setting.
Rough Envelope TextureRough	Specify the relative texture of the rough envelopes loaded.
Letterhead TextureSmoothNormalRough	Specify the relative texture of the letterhead loaded.Note: Normal is the factory default setting.
Preprinted TextureSmoothNormalRough	Specify the relative texture of the preprinted paper loaded.Note: Normal is the factory default setting.
Colored TextureSmoothNormalRough	Specify the relative texture of the colored paper loaded.Note: Normal is the factory default setting.
Light TextureSmoothNormalRough	Specify the relative texture of the paper loaded.Note: Normal is the factory default setting.
Heavy TextureSmoothNormalRough	Specify the relative texture of the paper loaded.Note: Normal is the factory default setting.
Rough/Cotton TextureRough	Specify the relative texture of the cotton paper loaded.
Custom [x] TextureSmoothNormalRough	Specify the relative texture of the custom paper loaded.Notes:Normal is the factory default setting.The options appear only if the custom type is supported.

Paper Weight menu

Use To
Plain WeightLightNormalHeavy	Specify the relative weight of the plain paper loaded.Note: Normal is the factory default setting.
Card Stock WeightLightNormalHeavy	Specify the relative weight of the card stock loaded.Note: Normal is the factory default setting.
Transparency WeightLightNormalHeavy	Specify the relative weight of the transparencies loaded.Note: Normal is the factory default setting.
Recycled WeightLightNormalHeavy	Specify the relative weight of the recycled paper loaded.Note: Normal is the factory default setting.
Labels WeightLightNormalHeavy	Specify the relative weight of the labels loaded.Note: Normal is the factory default setting.
Bond WeightLightNormalHeavy	Specify the relative weight of the bond paper loaded.Note: Normal is the factory default setting.
Envelope WeightLightNormalHeavy	Specify the relative weight of the envelope loaded.Note: Normal is the factory default setting.
Rough Envelope WeightLightNormalHeavy	Specify the relative weight of the rough envelope loaded.Note: Normal is the factory default setting.
Letterhead WeightLightNormalHeavy	Specify the relative weight of the letterhead loaded.Note: Normal is the factory default setting.
Preprinted WeightLightNormalHeavy	Specify the relative weight of the preprinted paper loaded.Note: Normal is the factory default setting.
Colored WeightLightNormalHeavy	Specify the relative weight of the colored paper loaded.Note: Normal is the factory default setting.
Light WeightLight	Specify that the weight of the paper loaded is light.
Heavy WeightHeavy	Specify that the weight of the paper loaded is heavy.
Cotton/Rough WeightLightNormalHeavy	Specify the relative weight of the cotton or rough paper loaded.Note: Heavy is the factory default setting.
Custom [x] WeightLightNormalHeavy	Specify the relative weight of the custom paper loaded.Notes:Normal is the factory default setting.The options appear only when the custom type is supported.

Paper Loading menu

Use To
Recycled LoadingDuplexOff	Determine and set two-sided printing for all print jobs that specify Recycled as the paper type.
Bond LoadingDuplexOff	Determine and set two-sided printing for all print jobs that specify Bond as the paper type.
Letterhead LoadingDuplexOff	Determine and set two-sided printing for all print jobs that specify Letterhead as the paper type.
Preprinted LoadingDuplexOff	Determine and set two-sided printing for all print jobs that specify Preprinted as the paper type.
Colored LoadingDuplexOff	Determine and set two-sided printing for all print jobs that specify Colored as the paper type.
Notes:Duplex sets two-sided printing as the default for all print jobs unless one-sided printing is set from Printing Preferences or Print dialog.If Duplex is selected, then all print jobs are sent through the duplex unit, including one-sided jobs.Off is the factory default setting for all the menus.
Light LoadingDuplexOff	Determine and set two-sided printing for all print jobs that specify Light as the paper type.
Heavy LoadingDuplexOff	Determine and set two-sided printing for all print jobs that specify Heavy as the paper type.
Custom [x] LoadingDuplexOff	Determine and set two-sided printing for all print jobs that specify Custom [x] as the paper type.Note:Custom [x] Loading is available only if the custom type is supported.
Notes:Duplex sets two-sided printing as the default for all print jobs unless one-sided printing is set from Printing Preferences or Print dialog.If Duplex is selected, then all print jobs are sent through the duplex unit, including one-sided jobs.Off is the factory default setting for all the menus.

Custom Types menu

Use To
Custom Type [x]PaperCard StockTransparencyRough/CottonLabelsEnvelope	Associate a paper or specialty media type with a Custom Type [x] name.Notes:•Paper is the factory default setting for Custom Type [x].•The specialty media type must be supported in the selected tray or feeder in order to print from that source.
RecycledPaperCard StockTransparencyRough/CottonLabelsEnvelopeCotton	Specify a paper type when the Recycled setting is selected in other menus.Notes:•Paper is the factory default setting.•The Recycled paper type must be supported in the selected tray or feeder in order to print from that source.

Custom Names menu

Use To
Custom Name [x]	Specify a custom name for a paper type. This name replaces the Custom Type [x] name in the printer menus.Note:This menu item appears only in touch-screen printer models.

Universal Setup menu

Use To
Units of MeasureInchesMillimeters	Identify the units of measure.Notes:Inches is the US factory default setting.Millimeters is the international factory default setting.
Portrait Width3-8.5 inches76-216 mm	Set the portrait width.Notes:If the width exceeds the maximum, then the printer uses the maximum width allowed.8.5 inches is the US factory default setting. You can increase the width in 0.01-inch increments.216 mm is the international factory default setting. You can increase the width in 1-mm increments.
Portrait Height3-14.17 inches76-360 mm	Set the portrait height.Notes:If the height exceeds the maximum, then the printer uses the maximum height allowed.14 inches is the US factory default setting. You can increase the height in 0.01-inch increments.356 mm is the international factory default setting. You can increase the height in 1-mm increments.
Feed DirectionShort EdgeLong Edge	Specify the feed direction if the paper can be loaded in either direction.Notes:Short Edge is the factory default setting.Long Edge appears only when the longest edge is shorter than the maximum width supported in the tray.

Reports menu

Reports menu

Use To
Menu Settings Page	Print a report containing information about the paper loaded in trays, installed memory, total page count, alarms, timeouts, control panel language, TCP/IP address, status of supplies, status of the network connection, and other information.
Device Statistics	Print a report containing printer statistics, such as supply information and details about printed pages.
Network Setup Page	Print a report containing information about the network printer settings, such as the TCP/IP address information.Note: This menu item appears only in network printers or in printers connected to print servers.
Profiles List Print a list of profiles stored in the printer.	Note: This menu item appears only when LDSS is enabled.
Print FontsPCL FontsPostScript Fonts	Print a report of all the fonts available for the printer language currently set in the printer.Note: A separate list is available for PCL and PostScript emulations.
Print Directory	Print a list of all the resources stored in an optional flash memory card.Notes:Job Buffer Size must be set to 100%.Make sure the optional flash memory card is installed correctly and working properly.This menu item appears only when an optional flash memory card is installed.
Asset Report	Print a report containing printer asset information, such as serial number and model name.
Event Log Summary Print a report containing a summary of all logged events.

Network/Ports menu

Active NIC menu

Use To
Active NICAuto[list of available network cards]	Notes:•Auto is the factory default setting.•This menu item appears only when an optional network card is installed.

Standard Network or Network [x] menu

Note: Only active ports appear in this menu.

Use To
Energy Efficient EthernetEnableDisable	Reduce power consumption when the printer receives no data from the Ethernet network.Note: Enable is the factory default setting.
PCL SmartSwitchOnOff	Set the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language.Notes:On is the factory default setting.If PCL SmartSwitch is disabled, then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu.
PS SmartSwitchOnOff	Set the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language.Notes:On is the factory default setting.If PS SmartSwitch is disabled, then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu.
NPA ModeOffAuto	Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol.Notes:Auto is the factory default setting.The printer automatically restarts when the setting is changed from the control panel.
Network BufferAuto3KB to [maximum size allowed]	Set the size of the network input buffer.Notes:Auto is the factory default setting.The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off.To increase the maximum size range for the Network Buffer, disable or reduce the size of the parallel, serial, and USB buffers.The printer automatically restarts when the setting is changed from the control panel.
Job BufferingOffOnAuto	Temporarily store print jobs in the printer hard disk before printing. This menu only appears when a formatted disk is installed.Notes:Off is the factory default setting.The printer automatically restarts when the setting is changed from the control panel. The menu selection is then updated.
Mac Binary PSOnOffAuto	Set the printer to process Macintosh binary PostScript print jobs.Note: Auto is the factory default setting.
Standard Network Setup OR Network [x] SetupReportsNetwork CardTCP/IPIPv6WirelessAppleTalk	Show and set the printer network settings.Note:The Wireless menu appears only when the printer is connected to a wireless network.

Reports menu

To access the menu, navigate to any of the following:

• Network/Ports menu > Networks/Ports > Standard Network > Standard Network Setup > Reports
• Network/Ports menu > Networks/Ports > Network [x] > Network [x] Setup > Reports

Use To
Print Setup Page	Print a report containing information about the network printer settings, such as the TCP/IP address.

Network Card menu

Use To
View Card StatusConnectedDisconnected	View the connection status of the network card.
View Card Speed View the speed of an active network card.
Network AddressUAA LAA	View the network addresses.
Job Timeout0–255 seconds	Set the amount of time it takes for a network print job to be canceled.Notes:90 seconds is the factory default setting.A setting value of 0 disables the timeout.If a value of 1–9 is selected, then the setting is saved as 10.
Banner PageOffOn	Enable banner pages.Note: Off is the factory default setting

TCP/IP menu

To access the menu, navigate to any of the following:

• Network/Ports > Standard Network > Standard Network Setup > TCP/IP
• Network/Ports > Network [x] > Network [x] Setup > TCP/IP

Note: This menu is available only in network printers or printers connected to print servers.

Use To
Set Hostname Set the host name.	Notes:This setting can be changed only from the Embedded Web Server.The host name is limited to 15 characters, and accepts US-ASCII, alphanumeric characters and hyphen only.
IP Address View or change the current TCP/IP address.	Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP.
Netmask View or change the current TCP/IP netmask.
Gateway View or change the current TCP/IP gateway.
Enable DHCPOnOff	Specify the DHCP address and parameter assignment.Note: On is the factory default setting.
Enable RARPOnOff	Specify the RARP address assignment setting.Notes:On is the factory default setting.This menu item appears only in touch-screen printer models.
Enable BOOTPOnOff	Specify the BOOTP address assignment setting.Notes:On is the factory default setting.This menu item appears only in touch-screen printer models.
Enable AutoIPYesNo	Specify the Zero Configuration Networking setting.Note: Yes is the factory default setting.
Enable FTP/TFTPYesNo	Enable the built-in FTP server, which lets you send files to the printer using File Transfer Protocol.Note: Yes is the factory default setting.
Enable HTTP ServerYesNo	Enable the built-in Web server (Embedded Web Server). When enabled, the printer can be monitored and managed remotely using a Web browser.Note: Yes is the factory default setting.
WINS Server Address View or change the current WINS server address.
Enable DDNSYesNo	View or change the current DDNS setting.Note: Yes is the factory default setting.
Enable mDNSYesNo	View or change the current mDNS setting.Note: Yes is the factory default setting.
DNS Server Address View or change	the current DNS server address.
Backup DNS Server Address View or	change the backup DNS server addresses.
Backup DNS Server Address 2
Backup DNS Server Address 3
Enable HTTPSYesNo	View or change the current HTTPS setting.Note: Yes is the factory default setting.

IPv6 menu

To access the menu, navigate to any of the following:

• Network/Ports > Standard Network > Standard Network Setup > IPv6
• Network/Ports > Network [x] > Network [x] Setup > IPv6

Note: This menu is available only in network printers or printers connected to print servers.

Use To
Enable IPv6OnOff	Enable Internet Protocol Version Six (IPv6) in the printer.IPv6 uses bigger numbers to create IP addresses.Note: On is the factory default setting.
Auto ConfigurationOnOff	Specify whether or not the network adapter accepts the automatic IPv6 address configuration entries provided by a router.Note: On is the factory default setting.
Set Hostname*	Set the host name.Note: The host name is limited to 15 characters, and accepts US-ASCII, alphanumeric characters and hyphen only.
View Address*	View the current IPv6 addresses.
View Router Address*	View the current router address.
Enable DHCPv6OnOff	Enable DHCPv6 in the printer.Note: On is the factory default setting.
* These settings can be changed only from the Embedded Web Server.

Wireless menu

Note: This menu is available only in printers connected to a wireless network or printer models that have a wireless network adapter.

To access the menu, navigate to:

Network/Ports > Network [x] > Network [x] Setup > Wireless

Use To
Wi-Fi Protected SetupStart Push Button MethodStart PIN Method	Establish a wireless network and enable network security.Notes:•Start Push Button Method connects the printer to a wireless network when buttons on both the printer and the access point (wireless router) are pressed within a given period of time.•Start PIN Method connects the printer to a wireless network when a PIN on the printer is entered into the wireless settings of the access point.
Enable/Disable WPS Auto-detectionEnableDisable	Automatically detect the connection method that an access point with WPS uses—Start Push Button Method or Start PIN Method.Note: Disable is the factory default setting.
Network ModeBSS TypeInfrastructureAd hoc	Specify the network mode.Notes:• Infrastructure is the factory default setting. This lets the printer access a network using an access point.• Ad hoc configures wireless connection directly between the printer and a computer.
Compatibility802.11b/g802.11b/g/n	Specify the wireless standard for the wireless network.Note: 802.11b/g/n is the factory default setting.
Choose Network Select an available network for	the printer to use.
View Signal Quality View the quality of the wireless connection.
View Security Mode View the encryption method	for the wireless network.

AppleTalk menu

To access the menu, navigate to either of the following:

• Network/Ports > Standard Network > Standard Network Setup > AppleTalk
• Network/Ports > Network [x] > Network [x] Setup > AppleTalk

Use To
ActivateYesNo	Enable or disable AppleTalk support.Note: No is the factory default setting.
View Name Show the assigned AppleTalk name.	Note: The AppleTalk name can be changed only from the Embedded Web Server.
View Address Show the assigned AppleTalk address.	Note: The AppleTalk address can be changed only from the Embedded Web Server.
Set Zone[list of zones available on the network]	Provide a list of AppleTalk zones available on the network.Note:The default zone for the network is the factory default setting.

Standard USB menu

Use To
PCL SmartSwitchOnOff	Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language.Notes:On is the factory default setting.When set to Off, the printer does not examine incoming data. The printer uses PostScript emulation if the PS SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if the PS SmartSwitch is set to Off.
PS SmartSwitchOnOff	Set the printer to automatically switch to PS emulation when a print job received through a USB port requires it, regardless of the default printer language.Notes:On is the factory default setting.When set to Off, the printer does not examine incoming data. The printer uses PCL emulation if the PCL SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if the PCL SmartSwitch is set to Off.
NPA ModeOnOffAuto	Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol.Notes:Auto is the factory default setting. Auto sets the printer to examine data, determine the format, and then process it appropriately.The printer automatically restarts when changing the setting from the printer control panel. The menu selection is then updated.
USB BufferDisabledAuto3K to [maximum size allowed]	Set the size of the USB input buffer.Notes:Auto is the factory default setting.Disabled turns off job buffering. Any jobs already buffered on the printer hard disk are printed before normal processing resumes.The USB buffer size value can be changed in 1-K increments.The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off.To increase the maximum size range for the USB Buffer, disable or reduce the size of the parallel, serial, and network buffers.The printer automatically restarts when the setting is changed from the printer control panel. The menu selection is then updated.
Job BufferingOffOnAuto	Temporarily store print jobs in the printer hard disk before printing.Notes:Off is the factory default setting.On buffers jobs on the printer hard disk.Auto buffers print jobs only if the printer is busy processing data from another input port.Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is then updated.
Mac Binary PSOnOffAuto	Set the printer to process Macintosh binary PostScript print jobs.Notes:Auto is the factory default setting.On processes raw binary PostScript print jobs.Off filters print jobs using the standard protocol.
ENA AddressYYY.YYY.YYY.YYY	Set the network address information for an external print server.Note: This menu is available only when the printer is attached to an external print server through the USB port.
ENA NetmaskYYY.YYY.YYY.YYY	Set the netmask information for an external print server.Note: This menu is available only when the printer is attached to an external print server through the USB port.
ENA GatewayYYY.YYY.YYY.YYY	Set the gateway information for an external print server.Note: This menu is available only when the printer is attached to an external print server through the USB port.

Parallel [x] menu

Note: This menu appears only when an optional parallel card is installed.

Use To
PCL SmartSwitchOnOff	Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language.Notes:On is the factory default setting.When set to Off, the printer does not examine incoming data. The printer uses PostScript emulation if PS SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitchOnOff	Set the printer to automatically switch to PS emulation when a print job received through a serial port requires it, regardless of the default printer language.Notes:On is the factory default setting.When set to Off, the printer does not examine incoming data. The printer uses PCL emulation if PCL SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off.
NPA ModeOnOffAuto	Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol.Notes:Auto is the factory default setting.Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is then updated.
Parallel BufferDisabledAuto3K to [maximum size allowed]	Set the size of the parallel input buffer.Notes:Auto is the factory default setting.Disabled turns off job buffering. Any print jobs already buffered on the printer hard disk are printed before normal processing resumes.The parallel buffer size setting can be changed in 1-KB increments.The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off.To increase the maximum size range for the Parallel Buffer, disable or reduce the size of the USB, serial, and network buffers.Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is then updated.
Job BufferingOffOnAuto	Temporarily store print jobs on the printer hard disk before printing.Notes:Off is the factory default setting.On buffers print jobs on the printer hard disk.Auto buffers print jobs only if the printer is busy processing data from another input port.Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is then updated.
Advanced StatusOnOff	Enable bidirectional communication through the parallel port.Notes:On is the factory default setting.Off disables parallel port negotiation.
ProtocolStandardFastbytes	Specify the parallel port protocol.Notes:Fastbytes is the factory default setting. It provides compatibility with most existing parallel ports and is the recommended setting.Standard tries to resolve parallel port communication problems.
Honor InitOnOff	Determine if the printer honors printer hardware initialization requests from the computer.Notes:Off is the factory default setting.The computer requests initialization by activating the Init signal from the parallel port. Many personal computers activate the Init signal each time the computer is turned on.
Parallel Mode 2OnOff	Determine if the parallel port data is sampled on the leading or trailing edge of a strobe.Note: On is the factory default setting.
Mac Binary PSOnOffAuto	Set the printer to process Macintosh binary PostScript print jobs.Notes:Auto is the factory default setting.Off filters print jobs using the standard protocol.On processes raw binary PostScript print jobs.
ENA AddressYYY.YYY.YYY.YYY	Set the network address information for an external print server.Note: This menu item is available only if the printer is attached to an external print server through the USB port.
ENA NetmaskYYY.YYY.YYY.YYY	Set the netmask information for an external print server.Note: This menu item is available only if the printer is attached to an external print server through the USB port.
ENA GatewayYYY.YYY.YYY.YYY	Set the gateway information for an external print server.Note: This menu item is available only if the printer is attached to an external print server through the USB port.

SMTP Setup menu

Use To
Primary SMTP Gateway Specify SMTP server gate	ateway and port information.
Primary SMTP Gateway Port	Note: 25 is the default SMTP gateway port.
Secondary SMTP Gateway
Secondary SMTP Gateway Port
SMTP Timeout5–30	Specify the amount of time in seconds before the server stops trying to send an e-mail.Note: 30 is the factory default setting.
Reply Address Specify a reply address of up to 128 characters in the e-mail sent by the printer.
Use SSLDisabledNegotiateRequired	Set the printer to use SSL for increased security when connecting to the SMTP server.Notes:Disabled is the factory default setting.When the Negotiate setting is used, the SMTP server determines if SSL will be used.
SMTP Server AuthenticationNo authentication requiredLogin/PlainCRAM-MD5Digest-MD5NTLMKerberos 5	Specify the type of user authentication required for scan to e-mail privileges.Note: “No authentication required” is the factory default setting.
Device-Initiated E-mailNoneUse Device SMTP Credentials	Specify what credentials will be used when communicating to the SMTP server.Notes:None is the factory default setting for Device-Initiated E-mail and User-Initiated E-mail.“Device UserID” and “Device password” are used to log in to the SMTP server when Use Device SMTP Credentials is selected.
User-Initiated E-mailNoneUse Device SMTP CredentialsUse Session User ID and PasswordUse Session E-mail address and PasswordPrompt user
Device UserID
Device password
Kerberos 5 Realm
NTLM Domain

Security menu

Miscellaneous Security Settings menu

Use To
Login RestrictionsLogin failures*Failure time frame*Lockout time*Panel Login TimeoutRemote Login Timeout	Limit the number and time frames of failed login attempts from the printer control panel before all users are locked out.Notes:“Login failures” specifies the number of failed login attempts before users are locked out. Settings range from 1–10. 3 attempts is the factory default setting.“Failure time frame” specifies the time frame during which failed login attempts can be made before users are locked out. Settings range from 1–60 minutes. 5 minutes is the factory default setting.“Lockout time” specifies how long users are locked out after exceeding the login failures limit. Settings range from 1–60 minutes. 5 minutes is the factory default setting.Panel Login Timeout specifies how long the printer remains idle on the home screen before automatically logging the user off. Settings range from 1–900 seconds. 3 seconds is the factory default setting.Remote Login Timeout specifies how long a remote interface remains idle before automatically logging the user off. Settings range from 1–120 minutes. 10 minutes is the factory default setting.
Minimum PIN Length1–16	Limit the digit length of the PIN.Note:4 is the factory default setting.
* These menus appear only in touch-screen printer models.

Confidential Print menu

Use To
Max Invalid PINOff2–10	Limit the number of times an invalid PIN can be entered.Notes:This menu appears only when a formatted, non-defective printer hard disk is installed.Once the limit is reached, the print jobs for that user name and PIN are deleted.
Confidential Job ExpirationOff1 hour4 hours24 hours1 week	Limit the amount of time a confidential print job stays in the printer before it is deleted.Notes:If the “Confidential Job Expiration” setting is changed while confidential print jobs reside in the printer RAM or printer hard disk, then the expiration time for those print jobs does not change to the new default value.If the printer is turned off, then all confidential jobs held in the printer RAM are deleted.
Note: Off is the factory default setting.
Repeat Job ExpirationOff1 hour4 hours24 hours1 week	Set a time limit on how long the printer stores print jobs.
Verify Job ExpirationOff1 hour4 hours24 hours1 week	Set a time limit on how long the printer stores print jobs needing verification.
Reserve Job ExpirationOff1 hour4 hours24 hours1 week	Set a time limit on how long the printer stores print jobs for printing at a later time.
Note: Off is the factory default setting.

Security Audit Log menu

Use To
Export Log Let an authorized user export	port the audit log.Notes:To export the audit log from the printer control panel, connect a flash drive to the printer.You can also download the audit log from the Embedded Web Server, and then save it on your computer.
Delete LogDelete nowDo not delete	Specify whether or not audit logs are deleted.Note: Delete now is the factory default setting.
Configure LogEnable AuditYesNoEnable Remote SyslogNoYesRemote Syslog Facility0–23Severity of events to log0–7	Specify how and whether or not audit logs are created.Notes:Enable Audit determines if events are recorded in the secure audit log and remote syslog. No is the factory default setting.Enable Remote Syslog determines if logs are sent to a remote server. No is the factory default setting.Remote Syslog Facility determines the value used to send logs to the remote syslog server. 4 is the factory default setting.If the security audit log is activated, then the severity value of each event is recorded. 4 is the factory default setting.

Erase Temporary Data Files menu

Erase Temporary Data Files deletes only print job data on the printer hard disk that are not currently in use by the file system. All permanent data on the printer hard disk are preserved, such as downloaded fonts, macros, and held jobs.

Note: This menu appears only when a formatted, working printer hard disk is installed.

Use To
Wiping ModeAuto	Specify the mode for erasing temporary data files.
Automatic MethodSingle passMultiple pass	Mark all disk space used by a previous print job. This method does not permit the file system to reuse this space until it has been cleared.Notes:“Single pass” is the factory default setting.Only automatic wiping enables users to erase temporary data files without having to turn off the printer for an extended amount of time.Highly confidential information should be erased using only the Multiple pass method.

Set Date and Time menu

Use To
Current Date and Time Show the current date and time settings for the printer.
Manually Set Date and Time [input date/time]	Enter the date and time.Notes:For touch-screen printer models, date and time are set in YYYY-MM-DD HH:MM format.Manually setting the date and time sets Enable NTP to No.For non-touch-screen printer models, the wizard lets you set the date and time in YYYY-MM-DD-HH:MM format.
Time Zone[list of time zones]	Select the time zone.Note:GMT is the factory default setting for non-touch-screen printer models.
Automatically observe DSTOnOff	Set the printer to use the applicable daylight saving time (DST) start and end times associated with the printer Time Zone setting.Note:On is the factory default setting.
Enable NTPOnOff	Enable Network Time Protocol, which synchronizes the clocks of devices on a network.Notes:•On is the factory default setting.•The setting is turned off if you manually set the date and time.

Settings menu

General Settings menu

Use To
Display LanguageEnglishFrancaisDeutschItalianoEspanolDanskNorskNederlandsSvenskaPortugueseSuomiRussianPolskiGreekMagyarTurkceCeskySimplified ChineseTraditional ChineseKoreanJapanese	Set the language of the text appearing on the display.Note: Not all languages are available for all models. You may need to install special hardware for some languages.
^1 This menu item appears only in touch-screen printer models. ^2 This menu item appears only in non-touch-screen printer models.
Show Supply EstimatesShow estimatesDo not show estimates	View the estimates of the supplies on the control panel, Embedded Web Server, menu settings, and device statistics reports.
Eco-ModeOffEnergyEnergy/PaperPaper	Minimize the use of energy, paper, or specialty media.Notes:Off is the factory default setting. This setting resets the printer to its factory default settings.When setting Eco-Mode to Energy or Paper, performance may be affected, but print quality is not.
Quiet ModeOffOn	Minimize the printer noise.Note: Off is the factory default setting.
Run Initial setupYesNo	Run the setup wizard.
1This menu item appears only in touch-screen printer models.2This menu item appears only in non-touch-screen printer models.
Keyboard1Keyboard TypeEnglishFrancaisFrancais CanadienDeutschItalianoEspanolGreekDanskNorskNederlandsSvenskaSuomiPortugueseRussianPolskiSwiss GermanSwiss FrenchKoreanMagyarTurkceCeskySimplified ChineseTraditional ChineseJapaneseCustom Key [x]	Specify a language and custom key information for the display keyboard.
Paper SizesUSMetric	Specify the unit of measurement for paper sizes.Notes:US is the factory default setting.The initial setting is determined by your country or region selection in the initial setup wizard.
1This menu item appears only in touch-screen printer models.2This menu item appears only in non-touch-screen printer models.
Displayed Information^1 Left sideRight sideCustom Text [x]	Specify what is displayed in the upper corners of the home screen.For the Left side and Right side menus, select from the following options:NoneIP AddressHostnameContact NameLocationDate/Time mDNS/DDNS Service NameZero Configuration NameCustom Text [x]Model NameNotes:IP Address is the factory default setting for Left side.Date/Time is the factory default setting for Right side.
Displayed Information (continued)^1 Black Toner	Customize the displayed information for Black Toner.Select from the following options:When to displayDo not displayDisplayMessage to displayDefaultAlternateDefault[text entry]Alternate[text entry]Notes:Do not display is the factory default setting for When to display.Default is the factory default setting for Message to display.
1This menu item appears only in touch-screen printer models.2This menu item appears only in non-touch-screen printer models.
Displayed Information (continued) ^1 Paper JamLoad PaperService Errors	Customize the displayed information for certain menus.Select from the following options:DisplayYesNoMessage to displayDefaultAlternateDefault[text entry]Alternate[text entry]Notes:No is the factory default setting for Display.Default is the factory default setting for Message to display.
Home screen customizationChange LanguageSearch Held JobsHeld JobsUSB DriveProfiles and AppsBookmarksJobs by UserForms and FavoritesEco-SettingsShowroomChange Background	Change the icons that appear on the home screen.For each icon, select from the following options:DisplayDo not display
Date Format ^1 MM-DD-YYYYDD-MM-YYYYYYYY-MM-DD	Format the date.Note: MM-DD-YYYY is the U.S. factory default setting. DD-MM-YYYY is the international factory default setting.
Time Format ^1 12 hour A.M./P.M.24 hour clock	Format the time.Note: 12 hour A.M./P.M. is the factory default setting.
Screen Brightness ^1 20–100	Specify the brightness of the display.Note: 100 is the factory default setting.
^1 This menu item appears only in touch-screen printer models. ^2 This menu item appears only in non-touch-screen printer models.
Audio Feedback1Button FeedbackOnOffVolume1-10	Specify the audio volume for the buttons.Notes:On is the factory default setting for Button Feedback.5 is the factory default setting for Volume.
Show Bookmarks1YesNo	Specify whether bookmarks are displayed from the Held Jobs area.Note: Yes is the factory default setting.
Web Page Refresh Rate130-300	Specify the number of seconds between Embedded Web Server refreshes.Note: 120 is the factory default setting.
Contact Name1	Specify a contact name.Note: The contact name is stored on the Embedded Web Server.
Location1	Specify the location.Note: The location is stored on the Embedded Web Server.
Alarms1Alarm ControlCartridge Alarm	Set an alarm when the printer requires user intervention.For each alarm type, select from the following options:OffSingleContinuousNotes:Single is the factory default setting for Alarm Control. This sounds three quick beeps.Off is the factory default setting for Cartridge Alarm.Continuous repeats three beeps every 10 seconds.
TimeoutsStandby Mode1Disabled1-240	Specify the number of minutes of inactivity before the printer enters a lower power state.Note: 15 is the factory default setting.
1This menu item appears only in touch-screen printer models.2This menu item appears only in non-touch-screen printer models.
TimeoutsSleep ModeDisabled1-120	Set the amount of time in minutes the printer waits after a job is printed before it goes into a reduced power state.Notes:•20 is the factory default setting.•Disabled appears only when Energy Conserve is set to Off.•Lower settings conserve more energy, but may require longer warm-up times.•Select a high setting if the printer is in constant use. Under most circumstances, this keeps the printer ready to print with minimum warm-up time.
TimeoutsPrint with Display OffAllow printing with display offDisplay on when printing	Print a job with the display turned off.Note: Display on when printing is the factory default setting.
TimeoutsHibernate TimeoutDisabled20 minutes1-3 hours6 hours1-3 days1-2 weeks1 month	Set the amount of time the printer waits before it enters Hibernate mode.Note: 3 days is the factory default setting.
TimeoutsHibernate Timeout on ConnectionHibernateDo Not Hibernate	Set the printer to Hibernate mode even if there is an active Ethernet or fax connection.Note: Hibernate is the factory default setting.
TimeoutsScreen Timeout15-300	Set the amount of time in seconds before returning the control panel to a Ready state.Note: 30 is the factory default setting.
TimeoutsProlong Screen TimeoutOnOff	Set the printer to continue a specified job without returning to the home screen when the screen timeout timer expires.Note: Off is the factory default setting.
^1 This menu item appears only in touch-screen printer models. ^2 This menu item appears only in non-touch-screen printer models.
TimeoutsPrint TimeoutDisabled1-255	Set the amount of time in seconds the printer waits to receive an end-of-job message before canceling the rest of the print job.Notes:90 is the factory default setting.When the timer expires, any partially printed page still in the printer is printed, and then the printer checks to see if any new print jobs are waiting.Print Timeout is available only when using PCL emulation. This has no effect on PostScript emulation print jobs.
TimeoutsWait TimeoutDisabled15-65535	Set the amount of time in seconds the printer waits for more data before canceling a print job.Notes:40 is the factory default setting.Wait Timeout is available only when the printer is using PostScript emulation. This setting has no effect on PCL emulation print jobs.
TimeoutsJob Hold Timeout ^1 5-255	Set the amount of time in seconds the printer waits for user intervention before it holds jobs that require unavailable resources and continues to print other jobs in the print queue.Notes:30 is the factory default setting.This menu item appears only when a formatted, working printer hard disk is installed.
Error RecoveryAuto RebootReboot when idleReboot alwaysReboot never	Set the printer to restart when an error occurs.Note:Reboot always is the factory default setting.
Error RecoveryMax Auto Reboots1-20	Determine the number of automatic reboots the printer can perform.Note:2 is the factory default setting.
Print RecoveryAuto ContinueDisabled5-255 sec	Let the printer automatically continue printing from certain offline situations when these are not resolved within the specified time period.Note:Disabled is the factory default setting.
Print RecoveryJam RecoveryOnOffAuto	Specify whether the printer reprints jammed pages.Note:Auto is the factory default setting. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks.
^1 This menu item appears only in touch-screen printer models. ^2 This menu item appears only in non-touch-screen printer models.
Print RecoveryJam AssistOnOff	Set the printer to automatically check for jammed paper.Note: On is the factory default setting.
Print RecoveryPage ProtectOffOn	Successfully print a page that may not have printed otherwise.Notes:Off is the factory default setting. This prints a partial page when there is not enough memory to print the whole page.On sets the printer to print the entire page.
Press Sleep ButtonDo nothingSleepHibernate	Determine how the printer, while in idle state, reacts to a short press of the Sleep button.Note: Sleep is the factory default setting.
Press and Hold Sleep ButtonDo nothingSleepHibernate	Determine how the printer, while in idle state, reacts to a long press of the Sleep button.Note: Do nothing is the factory default setting.
Factory DefaultsDo Not RestoreRestore Now	Restore the printer factory default settings.Notes:Do Not Restore is the factory default setting.Restore Now returns all printer settings to the factory default settings except Network/Ports menu settings. All downloads stored in the RAM are deleted. Downloads stored in the flash memory or on a hard disk are not affected.
Custom Home Message2OffIP AddressHostnameContact NameLocationZero Configuration NameCustom Text [x]	Select a custom home message that appears as an alternating display of the printer status.Note: Off is the factory default setting.
Export Configuration File1Export	Export configuration files to a flash drive.
^1 This menu item appears only in touch-screen printer models. ^2 This menu item appears only in non-touch-screen printer models.

Flash Drive menu

Note: This menu appears only in touch-screen printer models.

Use To
Copies1–999	Specify a default number of copies for each print job.Note: 1 is the factory default setting.
Paper SourceTray [x]Multipurpose FeederManual PaperManual Envelope	Set a default paper source for all print jobs.Note: Tray 1 (standard tray) is the factory default setting.
Collate(1,1,1) (2,2,2)(1,2,3) (1,2,3)	Stack the pages of a print job in sequence when printing multiple copies.Note: “(1,2,3) (1,2,3)” is the factory default setting.
Sides (Duplex)1 sided2 sided	Specify whether prints are on one side or on both sides of the paper.Note: 1 sided is the factory default setting.
Duplex BindingLong EdgeShort Edge	Define binding for duplexed pages in relation to paper orientation.Notes:• Long Edge is the factory default setting. Long Edge assumes binding along the long edge of the page (left edge for portrait and top edge for landscape).• Short Edge assumes binding along the short edge of the page (top edge for portrait and left edge for landscape).
Paper Saver OrientationAutoLandscapePortrait	Specify the orientation of a multiple-page document.Note: Auto is the factory default setting. The printer chooses between portrait and landscape.
Paper SaverOff2-Up3-Up4-Up6-Up9-Up12-Up16-Up	Specify that multiple-page images be printed on one side of a paper.Notes:• Off is the factory default setting.• The number selected is the number of page images that will print per side.
Paper Saver BorderNoneSolid	Print a border on each page image.Note: None is the factory default setting.
Paper Saver OrderingHorizontalReverse HorizontalReverse VerticalVertical	Specify the positioning of multiple-page images.Notes:• Horizontal is the factory default setting.• Positioning depends on the number of page images and whether they are in portrait or landscape orientation.
Separator SheetsOffBetween CopiesBetween JobsBetween Pages	Specify whether blank separator sheets are inserted.Notes:Off is the factory default setting. No separator sheets are included in the print job.Between Copies inserts a blank sheet between each copy of a print job if Collate is set to “(1,2,3) (1,2,3).” If Collate is set to “(1,1,1) (2,2,2),” then a blank page is inserted between each set of printed pages, such as after all page 1's and after all page 2's.Between Jobs inserts a blank sheet between print jobs.Between Pages inserts a blank sheet between each page of the print job. This setting is useful when printing transparencies or inserting blank pages in a document for notes.
Separator Sheet SourceTray [x]Multipurpose Feeder	Specify the paper source for separator sheets.Notes:Tray 1 (standard tray) is the factory default setting.From the Paper menu, Configure MP must be set to Cassette in order for Multipurpose Feeder to appear as a menu setting.
Blank PagesDo Not PrintPrint	Specify whether blank pages are inserted in a print job.Note: Do Not Print is the factory default setting.

Print Settings

Setup menu

Use To
Printer LanguagePCL EmulationPS Emulation	Set the default printer language.Notes:•PCL Emulation is the factory default setting.•PostScript emulation uses a PostScript interpreter for processing print jobs.•PCL Emulation uses a PCL interpreter for processing print jobs.•Setting a printer language default does not prevent a software program from sending print jobs that use another printer language.
Print AreaNormalWhole Page	Set the logical and physical printable area.Notes:Normal is the factory default setting. When attempting to print data in the non-printable area defined by the Normal setting, the printer clips the image at the boundary.Whole Page allows the image to be moved into the non-printable area defined by the Normal setting. This setting affects only pages printed using a PCL 5e interpreter and has no effect on pages printed using the PCL XL or PostScript interpreter.
Download TargetRAMFlash	Set the storage location for downloads.Notes:RAM is the factory default setting. Storing downloads in the RAM is temporary.Storing downloads in a flash memory or on a printer hard disk places them in permanent storage. Downloads remain in the flash memory or printer hard disk even when the printer is turned off.This menu item appears only when a flash or disk option is installed.
Resource SaveOnOff	Specify how the printer handles temporary downloads, such as fonts and macros stored in the RAM, when the printer receives a print job that requires more memory than is available.Notes:Off is the factory default setting. Off sets the printer to retain downloads only until memory is needed. Downloads are deleted in order to process print jobs.On sets the printer to retain downloads during language changes and printer resets. If the printer runs out of memory, then Memory Full 38 appears on the printer display, but downloads are not deleted.
Print All OrderAlphabeticalOldest FirstNewest First	Specify the order in which held and confidential jobs are printed when Print All Order is selected.Note: Alphabetical is the factory default setting.

Finishing menu

Use To
Sides (Duplex)1 sided2 sided	Specify whether two-sided printing is set as the default for all print jobs.Notes:1 sided is the factory default setting.You can set two-sided printing from the printer software.
Duplex BindingLong EdgeShort Edge	Define the way two-sided pages are bound and printed.Notes:• Long Edge is the factory default setting. Long Edge binds pages along their long edge (left edge for portrait and top edge for landscape).• Short Edge binds pages along their short edge (top edge for portrait and left edge for landscape).
Copies1-999	Specify the default number of copies for each print job.Note: 1 is the factory default setting.
Blank PagesDo Not PrintPrint	Specify whether to insert blank pages in a print job.Note: Do Not Print is the factory default setting.
Collate(1,1,1) (2,2,2)(1,2,3) (1,2,3)	Stack the pages of a print job in sequence when printing multiple copies.Note: (1,2,3) (1,2,3) is the factory default setting.
Separator SheetsOffBetween CopiesBetween JobsBetween Pages	Specify whether to insert blank separator sheets.Notes:• Off is the factory default setting.• Between Copies inserts a blank sheet between each copy of a print job if Collate is set to (1,1,1) (2,2,2). If Collate is set to (1,2,3) (1,2,3), then a blank page is inserted between each set of printed pages.• Between Jobs inserts a blank sheet between print jobs.• Between Pages inserts a blank sheet between each page of a print job. This setting is useful when printing transparencies or when inserting blank pages in a document.
Separator SourceTray [x]MP Feeder	Specify the paper source for separator sheets.Note: Tray 1 (standard tray) is the factory default setting.
Paper SaverOff2-Up3-Up4-Up6-Up9-Up12-Up16-Up	Print multiple-page images on one side of a paper.Notes:• Off is the factory default setting.• The number selected is the number of page images that print per side.
Paper Saver OrderingHorizontalReverse HorizontalReverse VerticalVertical	Specify the positioning of multiple-page images when using Paper Saver.Notes:• Horizontal is the factory default setting.• Positioning depends on the number of page images and whether they are in portrait or landscape orientation.
Paper Saver OrientationAutoLandscapePortrait	Specify the orientation of a multiple-page document.Note: Auto is the factory default setting. The printer chooses between portrait and landscape.
Paper Saver BorderNoneSolid	Print a border when using Paper Saver.Note: None is the factory default setting.

Quality menu

Use To
Print Resolution300 dpi600 dpi1200 dpi1200 Image Q2400 Image Q	Specify the printed output resolution in dots per inch.Note: 600 dpi is the factory default setting.
Pixel BoostOffFontsHorizontallyVerticallyBoth directions	Enable more pixels to print in clusters for clarity, in order to enhance images horizontally or vertically, or to enhance fonts.Note: Off is the factory default setting.
Toner Darkness1-10	Lighten or darken the printed output.Notes:8 is the factory default setting.Selecting a smaller number can help conserve toner.
Enhance Fine LinesOnOff	Enable a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts.Notes:Off is the factory default setting.To set this option using the Embedded Web Server, type the network printer IP address in the Web browser address field.
Gray CorrectionAutoOff	Automatically adjust the contrast enhancement applied to images.Note: Auto is the factory default setting.
Brightness-6 to 6	Adjust the printed output either by lightening or darkening it. You can conserve toner by lightening the output.Note: 0 is the factory default setting.
Contrast0-5	Adjust the contrast of printed objects.Note: 0 is the factory default setting.

Job Accounting menu

Note: This menu item appears only when a printer hard disk is installed. Make sure that the hard disk is not read/write- or write-protected.

Use To
Job Accounting LogOffOn	Set if the printer creates a log of the print jobs it receives.Note: Off is the factory default setting.
Job Accounting Utilities Print and delete log files or export them to a flash drive.
Accounting Log FrequencyDailyWeeklyMonthly	Set how often a log file is created.Note: Monthly is the factory default setting.
Log Action at End of FrequencyNoneE-mail Current LogE-mail & Delete Current LogPost Current LogPost & Delete Current Log	Set how the printer responds when the frequency threshold expires.Note: None is the factory default setting.
Log Near Full LevelOff1-99	Specify the maximum size of the log file before the printer executes the Log Action at Near Full.Note: 5 is the factory default setting.
Log Action at Near FullNoneE-mail Current LogE-mail & Delete Current LogE-mail & Delete Oldest LogPost Current LogPost & Delete Current LogPost & Delete Oldest LogDelete Current LogDelete Oldest LogDelete All LogsDelete All But Current	Set how the printer responds when the hard disk is nearly full.Notes:None is the factory default setting.The value defined in Log Near Full Level determines when this action is triggered.
Log Action at FullNoneE-mail & Delete Current LogE-mail & Delete Oldest LogPost & Delete Current LogPost & Delete Oldest LogDelete Current LogDelete Oldest LogDelete All LogsDelete All But Current	Set how the printer responds when disk usage reaches the maximum limit (100MB).Note: None is the factory default setting.
URL to Post Logs Set where the printer posts job accounting logs.
E-mail to Send Logs	Specify the e-mail address to which the device sends job accounting logs.
Log File Prefix Specify the prefix you want for the log file name.Note: The current host name defined in the TCP/IP menu is used as the default log file prefix.

Utilities menu

Use To
Remove Held JobsConfidentialHeldNot RestoredAll	Delete confidential and held jobs from the printer hard disk.Notes:Selecting a setting affects only print jobs that are resident in the printer.Bookmarks, print jobs on flash drives, and other types of held jobs are not affected.Not Restored removes all Print and Hold jobs that arenotrestored from the printer hard disk or memory.
Format FlashYesNo	Format the flash memory.Warning—Potential Damage:Do not turn off the printer while the flash memory is being formatted.Notes:Yes deletes all data stored in flash memory.No cancels the format request.Flash memory refers to the memory added by installing a flash memory card in the printer.The flash memory option card must not be read/write- or write-protected.This menu item appears only when a non-defective flash memory card is installed.
Delete Downloads on DiskDelete NowDo Not Delete	Delete downloads from the printer hard disk, including all held jobs, buffered jobs, and parked jobs.Notes:Delete Now sets the printer to delete the downloads and allows the display to return to the originating screen after the deletion.Do Not Delete sets the printer display to return to the main Utilities menu for touch-screen printer models. When selected in non-touch-screen printer models, Do Not Delete sets the printer to return to the originating screen after the deletion.
Activate Hex Trace Assist in isolating	the source of a print job problem.Notes:When activated, all data sent to the printer is printed in hexadecimal and character representation, and control codes are not executed.To exit or deactivate Hex Trace, turn off or reset the printer.
Coverage EstimatorOffOn	Provide an estimate of the percentage coverage of toner on a page. The estimate is printed on a separate page at the end of each print job.Note: Off is the factory default setting.

XPS menu

Use To
Print Error PagesOffOn	Print a page containing information on errors, including XML markup errors.Note: Off is the factory default setting.

PDF menu

Use To
Scale to FitYesNo	Scale page content to fit the selected paper size.Note: No is the factory default setting.
AnnotationsDo Not PrintPrint	Print annotations in a PDF.Note: Do Not Print is the factory default setting.

PostScript menu

Use To
Print PS ErrorOnOff	Print a page containing the PostScript error.Note: Off is the factory default setting.
Lock PS Startup ModeOnOff	Disable the SysStart file.Note: Off is the factory default setting.
Font PriorityResidentFlash/Disk	Establish the font search order.Notes:•Resident is the factory default setting.•This menu item is available only when a formatted flash memory option card or printer hard disk is installed and operating properly.• Make sure the flash memory option or printer hard disk is not read/write-, write-, or password-protected.•Job Buffer Size must not be set to 100%.

PCL Emul menu

Use To
Font SourceResidentDownloadFlashAll	Specify the set of fonts used by the Font Name menu.Notes:“Resident” is the factory default setting. “Resident” shows the factory default set of fonts downloaded in the RAM.“Download” shows all the fonts downloaded in the RAM.“Flash” shows all fonts resident in that option. The optional flash memory card must be properly formatted and cannot be read/write-, write-, or password-protected.“All” shows all fonts available to any option.
Font NameCourier 10	Identify a specific font and the option where it is stored.Note: Courier 10 is the factory default setting. Courier 10 shows the font name, font ID, and the storage location in the printer. The font source abbreviation is R for Resident, F for Flash, and D for Download.
Symbol Set10U PC-812U PC-850	Specify the symbol set for each font name.Notes:10U PC-8 is the U.S. factory default setting. 12U PC-850 is the international factory default setting.A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific program, such as math symbols for scientific text. Only the supported symbol sets are shown.
PCL Emulation SettingsPoint Size1.00–1008.00	Change the point size for scalable typographic fonts.Notes:12 is the factory default setting.Point size refers to the height of the characters in the font. One point equals approximately 0.014 inch.Point sizes can be increased or decreased in 0.25-point increments.
PCL Emulation SettingsPitch0.08–100	Specify the font pitch for scalable monospaced fonts.Notes:10 is the factory default setting.Pitch refers to the number of fixed-space characters per inch (cpi).Pitch can be increased or decreased in 0.01-cpi increments.For non-scalable monospaced fonts, the pitch appears on the display but it cannot be changed.
PCL Emulation SettingsOrientationPortraitLandscape	Specify the orientation of text and graphics on the page.Notes:Portrait is the factory default setting. Portrait prints text and graphics parallel to the short edge of the page.Landscape prints text and graphics parallel to the long edge of the page.
PCL Emulation SettingsLines per Page1-255	Specify the number of lines that print on each page.Notes:60 is the U.S. factory default setting. 64 is the international default setting.The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the Paper Size and Orientation you want before setting Lines per Page.
PCL Emulation SettingsA4 Width198 mm203 mm	Set the printer to print on A4-size paper.Notes:198 mm is the factory default setting.The 203-mm setting sets the width of the page to allow printing of eighty 10-pitch characters.
PCL Emulation SettingsAuto CR after LFOnOff	Specify whether the printer automatically performs a carriage return (CR) after a line feed (LF) control command.Note: Off is the factory default setting.
PCL Emulation SettingsAuto LF after CROnOff	Specify whether the printer automatically performs a line feed (LF) after a carriage return (CR) control command.Note: Off is the factory default setting.
Tray RenumberAssign Multipurpose FeederOffNone0-199Assign Tray [x]OffNone0-199Assign Manual PaperOffNone0-199Assign Manual EnvOffNone0-199	Configure the printer to work with printer software or programs that use different source assignments for trays and feeders.Notes:Off is the factory default setting.None cannot be selected. It is only displayed when it is selected by the PCL 5 interpreter. It also ignores the Select Paper Feed command.0-199 allows a custom setting to be assigned.
Tray RenumberView Factory DefaultsMPF Default = 8T1 Default = 1T2 Default = 4T3 Default = 5T4 Default = 20T5 Default = 21Env Default = 6MPaper Default = 2MEnv Default = 3	Display the factory default setting assigned to each tray or feeder.
Tray RenumberRestore DefaultsYesNo	Restore all tray and feeder assignments to their factory default settings.

HTML menu

Use To
Font Name	Joanna MT	Set the default font for HTML documents.
Albertus MT	Letter Gothic	Note: The Times font is used in HTML documents that do not specify a font.
Antique Olive	Lubalin Graph
Apple Chancery	Marigold
Arial MT	MonaLisa Recut
Avant Garde	Monaco
Bodoni	New CenturySbk
Bookman	New York
Chicago	Optima
Clarendon	Oxford
Cooper Black	Palatino
Copperplate	StempelGaramond
Coronet	Taffy
Courier	Times
Eurostile	TimesNewRoman
Garamond	Univers
Geneva	Zapf Chancery
Gill Sans	NewSansMTCS
Goudy	NewSansMTCT
Helvetica	New SansMTJA
Hoefler Text	NewSansMTKO
Intl CG Times
Intl Courier
Intl Univers
Font Size1–255 pt	Set the default font size for HTML documents.Notes:•12 pt is the factory default setting.• Font size can be increased in 1-point increments.
Scale1–400%	Scale the default font for HTML documents.Notes:•100% is the factory default setting.• Scaling can be increased in 1% increments.
OrientationPortraitLandscape	Set the page orientation for HTML documents.Note: Portrait is the factory default setting.
Margin Size8–255 mm	Set the page margin for HTML documents.Notes:•19 mm is the factory default setting.• Margin size can be increased in 1-mm increments.
BackgroundsDo Not PrintPrint	Specify whether to print backgrounds on HTML documents.Note: Print is the factory default setting.

Image menu

Use To
Auto FitOnOff	Select the optimal paper size, scaling, and orientation.Note: On is the factory default setting. It overrides scaling and orientation settings for some images.
InvertOnOff	Invert bitonal monochrome images.Notes:•Off is the factory default setting.•This setting does not apply to GIF or JPEG images.
ScalingAnchor Top LeftBest FitAnchor CenterFit Height/WidthFit HeightFit Width	Scale the image to fit the selected paper size.Notes:•Best Fit is the factory default setting.•When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Orientation	Set the image orientation.
Portrait	Note: Portrait is the factory default setting.
Landscape
Reverse Portrait
Reverse Landscape

Help menu

Menu item Description
Print All Guides Prints all the guides
Print Quality Provides information about solving print quality issues
Printing Guide Provides information about loading paper and other specialty media
Media Guide Provides a list of the paper sizes supported in trays and feeders
Print Defects Guide	Provides a template for determining the cause of repeating print quality defects, and lists settings that can be used to adjust print quality
Menu Map Provides a list of the control panel menus and settings
Information Guide Provides help in locating additional information
Connection Guide	Provides information about connecting the printer locally (USB) or to a network
Moving Guide Provides instructions for safely moving the printer
Supplies Guide Provides information about ordering supplies

Saving money and the environment

Saving paper and toner

Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can significantly reduce your carbon footprint by using recycled paper and the following printing suggestions, such as printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper.

For information on how you can quickly save paper and energy using one printer setting, see "Using Eco-Mode" on page 96.

Using recycled paper

As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser printers. For more information on recycled papers that work well with your printer, see "Using recycled paper and other office papers" on page 108.

Conserving supplies

Use both sides of the paper

If your printer model supports two-sided printing, then you can control whether print appears on one or two sides of the paper.

Notes:

• Two-sided printing is the default setting in the print driver.
• For a complete list of supported products and countries, go to http://support.lexmark.com.

Place multiple pages on one sheet of paper

You can print up to 16 consecutive pages of a multiple-page document onto one side of a single sheet of paper by setting multiple page printing (N-Up) for the print job.

Check your first draft for accuracy

Before printing or making multiple copies of a document:

• Use the preview feature to see how the document looks like before you print it.
• Print one copy of the document to check its content and format for accuracy.

Avoid paper jams

Correctly set the paper type and size to avoid paper jams. For more information, see "Avoiding jams" on page 169.

Recycling

Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information, see:

•The Notices chapter
• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
- The Lexmark recycling program at www.lexmark.com/recycle

Recycling Lexmark products

To return Lexmark products for recycling:

1 Go to www.lexmark.com/recycle.
2 Find the product type you want to recycle, and then select your country or region from the list.
3 Follow the instructions on the computer screen.

Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to determine the items they accept.

Recycling Lexmark packaging

Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of. These efficiencies result in fewer greenhouse emissions, energy savings, and natural resource savings.

Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area.

The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area.

When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.

Returning Lexmark cartridges for reuse or recycling

Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. Boxes used to return the cartridges are also recycled.

To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the prepaid shipping label. You can also do the following:

1 Go to www.lexmark.com/recycle.
2 From the Toner Cartridges section, select your country or region.
3 Follow the instructions on the computer screen.

Maintaining the printer

Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer.

Cleaning the printer

Cleaning the printer

Note: You may need to perform this task after every few months.

Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty.

1 Make sure that the printer is turned off and unplugged from the electrical outlet.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

2 Remove paper from the standard bin and multipurpose feeder.
3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4 Dampen a clean, lint-free cloth with water, and use it to wipe the outside of the printer.

Warning—Potential Damage: Do not use household cleaners or detergents to prevent damage to the exterior of the printer.

5 Make sure all areas of the printer are dry before sending a new print job.

Ordering parts and supplies

To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, go to www.lexmark.com or contact the place where you purchased the printer.

Using genuine Lexmark parts and supplies

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. Use of third-party supplies or parts can affect warranty coverage. Damage caused by the use of third-party supplies or parts is not covered by the warranty. All life indicators are designed to function with Lexmark supplies and parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components.

Ordering toner cartridges

Notes:

• The estimated cartridge yield is based on the ISO/IEC 19752 standard.
• Extremely low print coverage for extended periods of time may negatively affect actual yield.

Item Return Program cartridge
For the United States and Canada
Toner Cartridge 501
High Yield Toner Cartridge 501H
Extra High Yield Toner Cartridge	501X^1
Ultra High Yield Toner Cartridge	501U^2
For the European Union, European Economic Area , and Switzerland
Toner Cartridge 502
High Yield Toner Cartridge 502H
Extra High Yield Toner Cartridge	502X^1
Ultra High Yield Toner Cartridge	502U^2
For the Asia Pacific Region (includes Australia and New Zealand)
Toner Cartridge 503
High Yield Toner Cartridge 503H
Extra High Yield Toner Cartridge	503X^1
Ultra High Yield Toner Cartridge	503U^2
For Latin America (includes Puerto Rico and Mexico)
Toner Cartridge 504
High Yield Toner Cartridge 504H
Extra High Yield Toner Cartridge	504X^1
Ultra High Yield Toner Cartridge	504U^2
For Africa, Middle East, Central Eastern Europe, and Commonwealth of Independent States
Toner Cartridge 505
High Yield Toner Cartridge 505H
Extra High Yield Toner Cartridge	505X^1
Ultra High Yield Toner Cartridge	505U^2
^1 This cartridge is supported only in MS410d, MS410dn, MS510dn, MS610dn, and MS610de printer models. ^2 This cartridge is supported only in MS510dn, MS610dn, and MS610de printer models.For more information on countries located in each region, visitwww.lexmark.com/regions.
Item Regular cartridge
Worldwide
High Yield Toner Cartridge	500HA^1
Extra High Yield Toner Cartridge	500XA^2
Ultra High Yield Toner Cartridge	500UA^3
^1 This cartridge is supported only in MS310d and MS310dn printer models. ^2 This cartridge is supported only in MS410d and MS410dn printer models. ^3 This cartridge is supported only in MS510dn, MS610dn, and MS610de printer models.

Ordering an imaging unit

Extremely low print coverage for extended periods of time may cause imaging unit parts to fail prior to exhaustion of toner from toner cartridge.

For more information on replacing the imaging unit, see the instruction sheet that came with the supply.

Part name Lexmark Return Program Regular
Imaging unit 500Z 500ZA

Ordering a maintenance kit

Notes:

• Using certain types of paper may require more frequent replacement of the maintenance kit.
- The separator roller, fuser, pick rollers, transfer roller, and redrive assembly are all included in the maintenance kit and can be individually ordered and replaced if necessary.
- Contact your service representative to replace the maintenance kit.

Printer model Part number
MS510dn (100v)	40X8439*
MS610dn (100v)	40X8440*
MS610de (100v)	40X8441*
MS510dn (110v) 40X8281
MS610dn (110v) 40X8433
MS610de (110v) 40X8434
MS510dn (220v) 40X8282
MS610dn (220v) 40X8435
MS610de (220v) 40X8436
* This kit is available only in Japan.

Estimated number of remaining pages

The estimated number of remaining pages is based on the recent printing history of the printer. Its accuracy may vary significantly and is dependent on many factors, such as actual document content, print quality settings, and other printer settings.

The accuracy of the estimated number of remaining pages may decrease when the actual printing consumption is different from the historical printing consumption. Consider the variable level of accuracy before purchasing or replacing supplies based on the estimate. Until an adequate print history is obtained on the printer, initial estimates assume future supplies consumption based on the International Organization for Standardization* test methods and page content.

* Average continuous black declared cartridge yield in accordance with ISO/IEC 19752.

Storing supplies

Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.

Do not expose supplies to:

• Direct sunlight
  •Temperatures above 35°C (95°F)
  •High humidity above 80%
  • Salty air
  •Corrosive gases
  •Heavy dust

Replacing supplies

Replacing the toner cartridge

1 Press the button on the right side of the printer, and then open the front door.

Interior view of a printer showing internal components and a magnified view of the printer's internal structure (no text or symbols visible)

2 Pull the toner cartridge out using the handle.

3D rendering of a printer internal structure showing internal components and a red arrow indicating a component (no text or symbols visible)

3 Unpack the toner cartridge, and then remove all packing materials.

4 Shake the new cartridge to redistribute the toner.

Hand holding a black cylindrical device with red arrows indicating rotational motion (no text or symbols)

5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

Two views of a printer internal structure showing internal components and a green arrow indicating direction (no text or symbols present)

6 Close the front door.

Replacing the imaging unit

1 Press the button on the right side of the printer, and then open the front door.

Cutaway view of an open printer showing internal components and a magnified view of the interior (no text or symbols)

2 Pull the toner cartridge out using the handle.

3D cutaway view of a printer showing internal components and a red arrow indicating a component (no text or symbols present)

3 Lift the green handle, and then pull the imaging unit out of the printer.

Cutaway view of a computer tower showing internal components and a red arrow indicating motion (no text or symbols)

4 Unpack the new imaging unit, and then shake it.

Illustration of a hand using a tool to adjust or install electronic components, with red arrows indicating direction (no text or symbols present)

5 Remove all packing materials from the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future print jobs.

3D illustration of a battery pack with a blue internal component and a red prohibition symbol (no text or labels)

6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer.

Diagram showing a device's internal structure before and after processing, with no visible text or symbols.

7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.

Two views of a printer internal structure showing internal components and a magnified view of the interior (no text or symbols)

8 Close the front door.

Moving the printer

Before moving the printer

CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer before moving it.
• If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch on the right side of the tray toward the front of the tray until it clicks into place.

Exterior view of a white paper printer with a red arrow pointing to its side panel (no text or symbols visible)

• Use the handholds located on both sides of the printer to lift it.
• Make sure your fingers are not under the printer when you set it down.
• Before setting up the printer, make sure there is adequate clearance around it.

Use only the power cord provided with this product or the manufacturer's authorized replacement.

Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty.

Moving the printer to another location

The printer and its hardware options can be safely moved to another location by following these precautions:

• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the hardware options.

- Keep the printer in an upright position.

- Avoid severe jarring movements.

Shipping the printer

When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.

Clearing jams

By carefully selecting paper and specialty media and loading it properly, you should be able to avoid most jams. If jams occur, then follow the steps outlined in this chapter.

Warning—Potential Damage: Never use any tool to remove a jam. Doing so could permanently damage the fuser.

Avoiding jams

Load paper properly

•Make sure paper lies flat in the tray.

Correct loading of paper Incorrect loading of paper

• Do not remove a tray while the printer is printing.
• Do not load a tray while the printer is printing. Load it before printing, or wait for a prompt to load it.
• Do not load too much paper. Make sure the stack height is below the maximum paper fill indicator.

- Do not slide the paper into the tray. Load paper as shown in the illustration.

3D illustration of a printer with a red downward arrow placed on top, indicating compression or compression (no text or symbols present)

- Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes.

- Push the tray firmly into the printer after loading paper.

Use recommended paper

- Use only recommended paper or specialty media.

- Do not load wrinkled, creased, damp, bent, or curled paper.

•Flex, fan, and straighten paper before loading it.

Illustration showing three-step folding process: holding a folded paper, folding into a sheet, and holding a folded paper with red arrows indicating rotation.

- Do not use paper that has been cut or trimmed by hand.

- Do not mix paper sizes, weights, or types in the same tray.

- Make sure the paper size and type are set correctly on the Embedded Web Server or the computer.

Note: Depending on your operating system, access the Paper menu using Local Printer Settings Utility or Printer Settings.

- Store paper according to manufacturer recommendations.

Understanding jam messages and locations

When a jam occurs, a message indicating the jam location and information to clear the jam appears on the printer display. Open the doors, covers, and trays indicated on the display to remove the jam.

Notes:

• When Jam Assist is set to On, the printer automatically flushes blank pages or pages with partial prints to the standard bin after a jammed page has been cleared. Check your printed output stack for discarded pages.
• When Jam Recovery is set to On or Auto, the printer reprints jammed pages. However, the Auto setting does not guarantee that the page will print.

Diagram of a printer with numbered parts labeled 1 through 6, showing front and back views.

	Area Printer control	panel message What to do
1	Standard bin	[x]-page jam, clear standard bin. [20y.xx]	Remove the jammed paper.
2	Rear door	[x]-page jam, open rear door. [20y.xx]	Open the rear door, and then remove the jammed paper.
3	Tray 1	[x]-page jam, remove tray 1 to clear duplex. [23y.xx]	Pull tray 1 completely out, then push the front duplex flap down, and then remove the jammed paper.Note: You may need to open the rear door to clear some 23y.xx paper jams.
4	Tray [x]	[x]-page jam, remove tray [x]. [24y.xx]	Pull the indicated tray out, and then remove the jammed paper.
5 Multipurpose feeder		[x]-page jam, clear manual feeder. [250.xx]	Remove all paper from the multipurpose feeder, and then remove the jammed paper.
6	Front door	[x]-page jam, open front door. [20y.xx]	Open the front door, then remove the toner cartridge, imaging unit, and jammed paper.

[x]-page jam, open front door. [20y.xx]

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

1 Press the button on the right side of the printer, and then open the front door.

Interior view of a printer showing internal components and a magnified view of the printer's interior (no text or symbols visible)

2 Pull out the toner cartridge using the handle.

3D cutaway view of a printer showing internal components and a red arrow indicating a component (no text or symbols present)

3 Lift the green handle, and then pull out the imaging unit from the printer.

Cutaway view of a printer showing internal components and a red arrow indicating motion (no text or symbols)

Warning—Potential Damage: Do not touch the shiny blue photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs.

Exterior view of a battery pack with a blue insulation and a red prohibition symbol (no text or labels)

4 Place the imaging unit aside on a flat, smooth surface.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

5 Lift the green flap in front of the printer.

3D cutaway view of a printer showing internal components and a green arrow indicating motion (no text or symbols)

6 Firmly grasp the jammed paper on each side, and then gently pull it out.

Note: Make sure all paper fragments are removed.

3D rendering of an open printer internal structure with green and red arrows indicating components (no text or symbols)

7 Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the imaging unit into the printer.

Diagram showing a device with green directional arrows and internal components, no text or symbols present

8 Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the printer, and then insert the cartridge into the printer.

Two views of a printer internal structure showing internal components and a magnified view of the interior (no text or symbols)

9 Close the front door.

10 From the printer control panel, touch √ to clear the message and continue printing. For non-touch-screen printer models, select Next > OK > Clear the jam, press OK > OK

[x]-page jam, open rear door. [20y.xx]

1 Open the front door.

Interior view of a printer showing internal components and a magnified view of the lid (no text or symbols visible)

2 Gently pull down the rear door.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

3D rendering of a printer internal structure with a red arrow indicating compression or disassembly (no text or symbols visible)

3 Firmly grasp the jammed paper on each side, and then gently pull it out.

Note: Make sure all paper fragments are removed.

3D rendering of a printer internal structure with paper feed and red arrows indicating motion (no text or symbols)

4 Close the rear door.

5 From the printer control panel, touch √ to clear the message and continue printing. For non-touch-screen printer models, select Next > OK > Clear the jam, press OK > OK

[x]-page jam, clear standard bin. [20y.xx]

1 Firmly grasp the jammed paper on each side, and then gently pull it out.

Note: Make sure all paper fragments are removed.

Close-up of a printer's paper feeding into a slot, with red arrows indicating the cutting edge (no text or symbols present)

2 From the printer control panel, touch √ to clear the message and continue printing. For non-touch-screen printer models, select Next > OK > Clear the jam, press OK > OK

[x]-page jam, remove tray 1 to clear duplex. [23y.xx]

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

1 Pull the tray completely out of the printer.

Illustration of a printer with a paper feed being inserted, showing a red arrow indicating compression (no text or symbols present)

2 Locate the blue lever, and then pull it down to release the jam.

Diagram of a printer with a highlighted component and arrow indicating process (no text or symbols present)

3 Firmly grasp the jammed paper on each side, and then gently pull it out.

Note: Make sure all paper fragments are removed.

Close-up of a white printer with paper being inserted, showing paper being inserted (no text or symbols visible)

4 Insert the tray.

5 From the printer control panel, touch √ to clear the message and continue printing. For non-touch-screen printer models, select Next > OK > Clear the jam, press OK > OK

[x]-page jam, open tray [x]. [24y.xx]

1 Pull the tray completely out of the printer.

Note: The message on the printer display indicates the tray where the jammed paper is located.

Illustration of a printer with a red arrow indicating compression or disassembly (no text or symbols present)

2 Firmly grasp the jammed paper on each side, and then gently pull it out.

Note: Make sure all paper fragments are removed.

Exterior view of a printer with paper feed and red directional arrows indicating compression or disassembly (no text or symbols)

3 Insert the tray.

4 From the printer control panel, touch √ to clear the message and continue printing. For non-touch-screen printer models, select Next > OK > Clear the jam, press OK > OK

[x]-page jam, clear manual feeder. [25y.xx]

1 From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.

Close-up of a printer's internal structure with red arrows indicating compression or disassembly (no text or symbols visible)

2 Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.

Diagram illustrating three-step folding process of a flexible device, showing hand positioning and red directional arrows indicating movement.

3 Reload paper into the multipurpose feeder.

Illustration of a printer printing a sheet of paper with a red arrow indicating the paper's direction (no text or symbols present)

Note: Make sure the paper guide lightly rests against the edge of the paper.

4 From the printer control panel, touch √ to clear the message and continue printing. For non-touch-screen printer models, select Next > OK > Clear the jam, press OK > OK

Troubleshooting

Understanding the printer messages

Cartridge, imaging unit mismatch [41.xy]

1 Check if both the toner cartridge and imaging unit are Lexmark-authorized MICR (magnetic ink character recognition) supplies or non-MICR supplies.
2 Change the toner cartridge or imaging unit so that both are Lexmark-authorized MICR supplies or non-MICR supplies.

Notes:

• For a list of supported supplies, see the "Ordering supplies" section of the User's Guide or go to www.lexmark.com.
• For more information on MICR, go to www.lexmark.com.

Cartridge low [88.xy]

You may need to order a toner cartridge. If necessary, select Continue on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press OK to confirm.

Cartridge nearly low [88.xy]

If necessary, select Continue on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press OK to confirm.

Cartridge very low, [x] estimated pages remain [88.xy]

You may need to replace the toner cartridge very soon. For more information, see the “Replacing supplies” section of the User’s Guide.

If necessary, select Continue on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press OK to confirm.

Change [paper source] to [custom type name] load [orientation]

Try one or more of the following

- Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper. For non-touch-screen printer models,

press OK to confirm.

- Cancel the print job.

Change [paper source] to [custom string] load [paper orientation]

Try one or more of the following:

- Load the correct size and type of paper in the tray, then verify that the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper. For non-touch-screen printer models, press to confirm.

- Cancel the print job.

Change [paper source] to [paper size] load [orientation]

Try one or more of the following:

- Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper. For non-touch-screen printer models, press to confirm.

- Cancel the print job.

Change [paper source] to [paper type] [paper size] load [orientation]

Try one or more of the following:

- Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper. For non-touch-screen printer models, press to confirm.

- Cancel the print job.

Close front door

Close the front door of the printer.

Complex page, some data may not have printed [39]

Try one or more of the following:

- From the printer control panel, select Continue to ignore the message and continue printing. For non-touch-screen printer models, press to confirm.

- Cancel the current print job. For non-touch-screen printer models, press to confirm.

•Install additional printer memory.

Configuration change, some held jobs were not restored [57]

Held jobs are invalidated because of any of the following possible changes in the printer:

•The printer firmware has been updated.

•The tray for the print job is removed.

• The print job is sent from a flash drive that is no longer attached to the USB port.
• The printer hard disk contains print jobs that were stored when the hard disk was installed in a different printer model.

From the printer control panel, select Continue to clear the message. For non-touch-screen printer models, press to confirm.

Defective flash detected [51]

Try one or more of the following:

-Replace the defective flash memory card.
- From the printer control panel, select Continue to ignore the message and continue printing. For non-touch-screen printer models, press OK to confirm.
- Cancel the current print job.

Error reading USB drive. Remove USB.

An unsupported USB device is inserted. Remove the USB device, and then insert a supported one.

Error reading USB hub. Remove hub.

An unsupported USB hub has been inserted. Remove the USB hub, and then install a supported one.

Imaging unit low [84.xy]

You may need to order an imaging unit. If necessary, select Continue on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press OK to confirm.

Imaging unit nearly low [84.xy]

If necessary, select Continue on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press OK to confirm.

Imaging unit very low, [x] estimated pages remain [84.xy]

You may need to replace the imaging unit very soon. For more information, see the "Replacing supplies" section of the User's Guide.

If necessary, select Continue on the printer control panel to clear the message and continue printing. For

non-touch-screen printer models, press OK to confirm.

Incorrect paper size, open [paper source] [34]

Note: The paper source can be a tray or a feeder.

Try one or more of the following:

• Load the correct size of paper in the paper source.
• From the printer control panel, select Continue to clear the message and print using a different paper source. For non-touch-screen printer models, press OK to confirm.
• Check the length and width guides of the paper source and make sure the paper is loaded properly.
• Make sure the correct paper size and type are specified in the Printing Preferences or in the Print dialog.
• Make sure the paper size and type are specified in the Paper menu on the printer control panel.
• Make sure that the paper size is correctly set. For example, if Multipurpose Feeder Size is set to Universal, then make sure the paper is large enough for the data being printed.
• Cancel the print job.

Insert Tray [x]

Insert the indicated tray into the printer.

Insufficient memory to support Resource Save feature [35]

Install additional printer memory or select Continue on the printer control panel to disable Resource Save, clear the message, and continue printing. For non-touch-screen printer models, press OK to confirm.

Insufficient memory to collate job [37]

Try one or more of the following:

• From the printer control panel, select Continue to print the part of the job already stored and begin collating the rest of the print job. For non-touch-screen printer models, press OK to confirm.

- Cancel the current print job.

Insufficient memory for Flash Memory Defragment operation [37]

Try one or more of the following:

• From the printer control panel, select Continue to stop the defragmentation and continue printing. For non-touch-screen printer models, press OK to confirm.

- Delete fonts, macros, and other data from the printer memory.

•Install additional printer memory.

Insufficient memory, some Held Jobs were deleted [37]

The printer deleted some held jobs in order to process current jobs.

Select Continue to clear the message. For non-touch-screen printer models, press OK to confirm.

Insufficient memory, some held jobs will not be restored [37]

Try one or more of the following:

- From the printer control panel, select Continue to clear the message. For non-touch-screen printer models, press OK to confirm.

- Delete other held jobs to free up additional printer memory.

Load [paper source] with [custom string] [paper orientation]

Try one or more of the following:

- Load the tray or feeder with the correct size and type of paper.

- To use the tray that has the correct size or type of paper, select Finished loading paper on the printer control panel.

For non-touch-screen printer models, press OK to confirm.

Note: If the printer finds a tray that has the correct size and type of paper, then it feeds from that tray. If the printer cannot find a tray that has the correct size and type of paper, then it prints from the default paper source.

- Cancel the current job.

Load [paper source] with [custom type name] [paper orientation]

Try one or more of the following:

- Load the tray or feeder with the correct size and type of paper.

- To use the tray that has the correct size or type of paper, select Finished loading paper on the printer control panel.

For non-touch-screen printer models, press OK to confirm.

Note: If the printer finds a tray that has the correct size and type of paper, then it feeds from that tray. If the printer cannot find a tray that has the correct size and type of paper, then it prints from the default paper source.

- Cancel the current job.

Load [paper source] with [paper size] [paper orientation]

Try one or more of the following:

- Load the tray or feeder with the correct size of paper.

- To use the tray or feeder that has the correct size of paper, select Finished loading paper on the printer control panel. For non-touch-screen printer models, press OK to confirm.

Note: If the printer finds a tray that has the correct size and type of paper, then it feeds from that tray. If the printer cannot find a tray that has the correct size and type of paper, then it prints from the default paper source.

- Cancel the current job.

Load [paper source] with [paper type] [paper size] [paper orientation]

Try one or more of the following:

• Load the tray or feeder with the correct size and type of paper.
• To use the tray or feeder that has the correct size and type of paper, select Finished loading paper on the printer control panel. For non-touch-screen printer models, press OK to confirm.

Note: If the printer finds a tray that has the correct size and type of paper, then it feeds from that tray. If the printer cannot find a tray that has the correct size and type of paper, then it prints from the default paper source.

- Cancel the current job.

Load manual feeder with [custom type name] [paper orientation]

Try one or more of the following:

• Load the multipurpose feeder with the correct size and type of paper.
• Depending on your printer model, touch Continue or press OK to clear the message and continue printing.

Note: If no paper is loaded in the feeder when Continue or OK is selected, then the printer manually overrides the request, and then prints from an automatically selected tray.

- Cancel the current job.

Load manual feeder with [custom string] [paper orientation]

Try one or more of the following:

• Load the feeder with the correct size and type of paper.
• Depending on your printer model, touch Continue or press OK to clear the message and continue printing.

Note: If no paper is loaded in the feeder when Continue or OK is selected, then the printer automatically overrides the request, and then prints from an automatically selected tray.

- Cancel the current job.

Load manual feeder with [paper size] [paper orientation]

Try one or more of the following:

• Load the multipurpose feeder with the correct size of paper.
• Depending on your printer model, touch Continue or press OK to clear the message and continue printing.
  Note: If no paper is loaded in the feeder when Continue or OK is selected, then the printer manually overrides the request, and then prints from an automatically selected tray.
• Cancel the current job.

Load manual feeder with [paper type] [paper size] [paper orientation]

Try one or more of the following:

• Load the multipurpose feeder with the correct size and type of paper.
• Depending on your printer model, touch Continue or press OK to clear the message and continue printing.

Note: If no paper is loaded in the feeder when Continue or OK is selected, then the printer manually overrides the request, and then prints from an automatically selected tray.

- Cancel the current job.

Maintenance kit low [80.xy]

You may need to order a maintenance kit. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message.

If necessary, select Continue to clear the message and continue printing. For non-touch-screen printer models, press OK to confirm.

Maintenance kit nearly low [80.xy]

For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message.

If necessary, select Continue to clear the message and continue printing. For non-touch-screen printer models, press OK to confirm.

Maintenance kit very low, [x] estimated pages remain [80.xy]

You may need to replace the maintenance kit very soon. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message.

If necessary, select Continue on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press OK to confirm.

Memory full [38]

Try one or more of the following:

- From the printer control panel, select Cancel job to clear the message. For non-touch-screen printer models, press

•Install additional printer memory.

Network [x] software error [54]

Try one or more of the following:

• From the printer control panel, select Continue to continue printing. For non-touch-screen printer models, press OK to confirm.
• Turn off the printer, wait for about 10 seconds, and then turn the printer back on.
• Update the network firmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com.

Non-Lexmark [supply type], see User's Guide [33.xy]

Note: The supply type can be toner cartridge or imaging unit.

The printer has detected a non-Lexmark supply or part installed in the printer.

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.

All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or associated components.

Warning—Potential Damage: Use of third-party supplies or parts can affect warranty coverage. Damage caused by the use of third-party supplies or parts may not be covered by the warranty.

To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your printer, press and hold ✗ and the # button on the printer control panel simultaneously for 15 seconds.

For non-touch-screen printer models, press OK and on the printer control panel simultaneously for 15 seconds to clear the message and continue printing.

If you do not wish to accept these risks, then remove the third-party supply or part from your printer, and then install a genuine Lexmark supply or part.

Note: For a list of supported supplies, see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com.

Not enough free space in flash memory for resources [52]

Try one or more of the following:

• From the printer control panel, select Continue to clear the message and continue printing. For non-touch-screen printer models, press OK to confirm.
• Delete fonts, macros, and other data stored in the flash memory.
• Upgrade to a larger capacity flash memory card.

Note: Downloaded fonts and macros that are not previously stored in the flash memory are deleted.

Printer had to restart. Last job may be incomplete.

From the printer control panel, touch √ to clear the message and continue printing. For non-touch-screen printer models, press OK to confirm.

For more information, visit http://support.lexmark.com or contact customer support.

Reinstall missing or unresponsive cartridge [31.xy]

Try one or more of the following:

- Check if the toner cartridge is missing. If missing, install the toner cartridge.

For information on installing the cartridge, see the "Replacing supplies" section of the User's Guide.

- If the toner cartridge is installed, then remove the unresponsive toner cartridge, and then reinstall it.

Note: If the message appears after reinstalling the supply, then the cartridge is defective. Replace the toner cartridge.

Reinstall missing or unresponsive imaging unit [31.xy]

Try one or more of the following:

- Check if the imaging unit is missing. If missing, install the imaging unit.

For information on installing the imaging unit, see the "Replacing supplies" section of the User's Guide.

- If the imaging unit is installed, then remove the unresponsive imaging unit, and then reinstall it.

Note: If the message appears after reinstalling the supply, then the imaging unit is defective. Replace the imaging unit.

Remove paper from standard output bin

Remove the paper stack from the standard bin. The printer automatically detects paper removal and resumes printing. If removing the paper does not clear the message, then select Continue on the printer control panel. For non-touch-screen printer models, press OK to confirm.

Replace cartridge, 0 estimated pages remain [88.xy]

Replace the toner cartridge to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the "Replacing supplies" section of the User's Guide.

Note: If you do not have a replacement cartridge, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com.

Replace cartridge, printer region mismatch [42.xy]

Install a toner cartridge that matches the region number of the printer. x indicates the value of the printer region. y indicates the value of the cartridge region. x and y can have the following values:

List of printer and toner cartridge regions

Region number Region
0	G	I	o	b
1 United States, Canada
2 European Economic Area (EEA), Switzerland
3 Asia Pacific, Australia, New Zealand
4 Latin America
5 Africa, Middle East, rest of Europe
9	I	n	v	a

Notes:

• The x and y values are the .xy of the error code shown on the printer control panel.
  •The x and y values must match for printing to continue.

Replace imaging unit, 0 estimated pages remain [84.xy]

Replace the imaging unit to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the “Replacing supplies” section of the User’s Guide.

Note: If you do not have a replacement imaging unit, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com.

Replace maintenance kit, 0 estimated pages remain [80.xy]

The printer is scheduled for maintenance. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact your service representative, and then report the message.

Replace unsupported cartridge [32.xy]

Remove the toner cartridge, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the "Replacing supplies" section of the User's Guide.

Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com.

Replace unsupported imaging unit [32.xy]

Remove the imaging unit, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the "Replacing supplies" section of the User's Guide.

Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com.

Serial option [x] error [54]

Try one or more of the following:

• Make sure that the serial cable is properly connected and is the correct one for the serial port.
• Make sure that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer and computer.
• From the printer control panel, select Continue to continue printing. For non-touch-screen printer models, press
  to confirm.
• Turn off the printer, and then turn it back on.

SMTP server not set up. Contact system administrator.

From the printer control panel, select Continue to clear the message. For non-touch-screen printer models, press to confirm.

Note: If the message appears again, then contact your system support person.

Standard network software error [54]

Try one or more of the following:

•From the printer control panel, press to confirm.
- Unplug the router, wait for 30 seconds, and then plug it back again.
- Turn off the printer, and then turn it back on.
- Update the network firmware in the printer or the print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com.

Standard parallel port disabled [56]

- From the printer control panel, select Continue to clear the message. For non-touch-screen printer models, press

to confirm.

Notes:

• The printer discards any data received through the parallel port.
• Make sure the Parallel Buffer menu is not set to Disabled.

Standard USB port disabled [56]

From the printer control panel, select Continue to clear the message. For non-touch-screen printer models, press to confirm.

Notes:

• The printer discards any data received through the USB port.
• Make sure the USB Buffer menu is not set to Disabled.

Too many flash options installed [58]

1 Turn off the printer.
2 Unplug the power cord from the electrical outlet.
3 Remove the extra flash memory.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.

Too many trays attached [58]

1 Turn off the printer.
2 Unplug the power cord from the electrical outlet.
3 Remove the extra trays.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.

Unformatted flash detected [53]

Try one or more of the following:

• From the printer control, select Continue to stop the defragmentation and continue printing. For non-touch-screen
  printer models, press OK to confirm.
• Format the flash memory.

Note: If the error message remains, then the flash memory may be defective and need to be replaced.

Unsupported option in slot [x] [55]

1 Turn off the printer.
2 Unplug the power cord from the electrical outlet.
3 Remove the unsupported option card from the printer controller board, and then replace it with a supported card.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.

Weblink server not set up. Contact system administrator.

Select Continue to clear the message. For non-touch-screen printer models, press OK to confirm.

Note: If the message appears again, then contact your system support person.

Solving printer problems

• "Basic printer problems" on page 193
  • "Option problems" on page 195
  • "Paper feed problems" on page 198

Basic printer problems

The printer is not responding

Action Yes No
Step 1Make sure the printer is turned on.Is the printer turned on?	Go to step 2. Turn on the printer.
Step 2Check if the printer is in Sleep mode or Hibernate mode.Is the printer in Sleep mode or Hibernate mode?	Press the Sleep button to wake the printer from Sleep mode or Hibernate mode.	Go to step 3.
Step 3Check if one end of the power cord is plugged into the printer and the other to a properly grounded electrical outlet.Is the power cord plugged into the printer and a properly grounded electrical outlet?	Go to step 4. Plug one end of the power cord into the printer and the other to a properly grounded electrical outlet.
Step 4Check other electrical equipment plugged into the electrical outlet.Does other electrical equipment work?	Unplug the other electrical equipment, and then turn on the printer. If the printer does not work, then reconnect the other electrical equipment.	Go to step 5.
Step 5Check if the cables connecting the printer and the computer are inserted in the correct ports.Are the cables inserted in the correct ports?	Go to step 6. Make sure to match the following:•The USB symbol on the cable with the USB symbol on the printer•The appropriate Ethernet cable with the Ethernet port
Step 6Make sure the electrical outlet is not turned off by a switch or breaker.Is the electrical outlet turned off by a switch or breaker?	Turn on the switch or reset the breaker.	Go to step 7.
Step 7Check if the printer is plugged into any surge protectors, uninterruptible power supplies, or extension cords.Is the printer plugged into any surge protectors, uninterruptible power supplies, or extension cords?	Connect the printer power cord directly to a properly grounded electrical outlet.	Go to step 8.
Step 8Check if one end of the printer cable is plugged into a port on the printer and the other to the computer, print server, option, or other network device.Is the printer cable securely attached to the printer and the computer, print server, option, or other network device?	Go to step 9. Connect the printer cable securely to the printer and the computer, print server, option, or other network device.
Step 9Make sure to install all hardware options properly and remove any packing material.Are all hardware options properly installed and all packing material removed?	Go to step 10. Turn off the printer, remove all packing materials, then reinstall the hardware options, and then turn on the printer.
Step 10Check if you have selected the correct port settings in the printer driver.Are the port settings correct?	Go to step 11. Use correct printer driver settings.
Step 11Check the installed printer driver.Is the correct printer driver installed?	Go to step 12. Install the correct printer driver.
Step 12Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.Is the printer working?	The problem is solved. Contact customer support.

Printer display is blank

Action Yes No
Step 1Press the Sleep button on the printer control panel.Does Ready appear on the printer display?	The problem is solved.	Go to step 2.
Step 2Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.Do Please wait and Ready appear on the printer display?	The problem is solved.	Turn off the printer, and then contact customer support.

Option problems

Cannot detect internal option

Action Yes No
Step 1Turn off the printer, then wait for about 10 seconds, and then turn on the printer.Does the internal option operate correctly?	The problem is solved.	Go to step 2.
Step 2Check if the internal option is properly installed in the controller board.a Turn off the printer using the power switch, and then unplug the power cord from the electrical outlet.b Make sure the internal option is installed in the appropriate connector in the controller board.c Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.Is the internal option properly installed in the controller board?	Go to step 3. Connect the internal option to the controller board.
Step 3Print a menu settings page, and then check to see if the internal option is listed in the Installed Features list.Is the internal option listed in the menu settings page?	Go to step 4. Reinstall the internal option.
Step 4a Check if the internal option is selected.It may be necessary to manually add the internal option in the printer driver to make it available for print jobs. For more information, see “Adding available options in the print driver” on page 26.b Resend the print job.Does the internal option operate correctly?	The problem is solved.	Contact customer support.

Tray problems

Action Yes No
Step 1a Open the tray and do one or more of the following:Check for paper jams or misfeeds.Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.If you are printing on custom-size paper, then make sure that the paper guides rest against the edges of the paper.Make sure the paper is below the maximum paper fill indicator.Make sure paper lies flat in the tray.b Check if the tray closes properly.Is the tray working?	The problem is solved.	Go to step 2.
Step 2a Turn off the printer, then wait about 10 seconds, and then turn the printer back on.b Resend the print job.Is the tray working?	The problem is solved.	Go to step 3.
Step 3Check if the tray is installed.Print a menu settings page, and then check if the tray is listed in the Installed Options list.Is the tray listed in the menu settings page?	Go to step 4. Reinstall the tray. For more information, see the setup documentation that came with the tray.
Step 4Check if the tray is available in the printer driver.Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see “Adding available options in the print driver” on page 26.Is the tray available in the printer driver?	Go to step 5. Manually add the tray in the printer driver.
Step 5Check if the option is selected.aFrom the application you are using, select the option. For Mac OS X version 9 users, make sure the printer is set up in Chooser.bResend the print job.Is the tray working?	The problem is solved.	Contact customer support.

Internal Solutions Port does not operate correctly

Action Yes No
Step 1Make sure the Internal Solutions Port (ISP) is installed.a Install the ISP. For more information, see “Installing an Internal Solutions Port” on page 14.b Print a menu settings page, and then check if the ISP is listed in the Installed Options list.Is the ISP listed in the Installed Options list?	Go to step 2. Check if you have a supported ISP.Note: An ISP from another printer may not work on this printer.
Step 2Check the cable and the ISP connection.a Use the correct cable, and then make sure it is securely connected to the ISP.b Check if the ISP solution interface cable is securely connected into the receptacle of the controller board.Note: The ISP solution interface cable and the receptacle on the controller board are color-coded.Does the Internal Solutions Port operate correctly?	The problem is solved. Contact customer support.

USB/parallel interface card does not operate correctly

Action Yes No
Step 1Make sure the USB or parallel interface card is installed.a Install the USB or parallel interface card. For more information, see “Installing an Internal Solutions Port” on page 14.b Print a menu settings page, and then check if the USB or parallel interface card is listed in the Installed Options list.Is the USB or parallel interface card listed in the Installed Options list?	Go to step 2. Check if you have a supported USB or parallel interface card.Note: A USB or parallel interface card from another printer may not work on this printer.
Step 2Check if you are using the correct cable and if it is connected securely to the USB or parallel interface card.Is the correct cable securely connected to the USB or parallel interface card?	Contact customer support.	Connect the cable to the USB or parallel interface card connector.

Paper feed problems

Paper frequently jams

Action Yes No
Step 1a Pull out the tray, and then do one or more of the following:Make sure paper lies flat in the tray.Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.Check if the paper guides are aligned against the edges of the paper.Make sure the paper is below the maximum paper fill indicator.Check if you are printing on a recommended paper size and type.b Insert the tray properly.If jam recovery is enabled, then the print jobs will reprint automatically.Do paper jams still occur frequently?	Go to step 2. The problem is solved.
Step 2a Load paper from a fresh package.Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.b Resend the print job.Do paper jams still occur frequently?	Go to step 3. The problem is solved.
Step 3a Review the tips on avoiding jams. For more information, see“Avoiding jams” on page 169.b Follow the recommendations, and then resend the print job.Do paper jams still occur frequently?	Contact customer support.	The problem is solved.

Paper jam message remains after jam is cleared

Action Yes No
a Do either of the following:For touch-screen printer models, touch √ or Done.For non-touch-screen printer models, select Next > OK > Clear the jam, press OK > OK .b Follow the instructions on the printer display.Does the paper jam message remain?	Contact customer support.	The problem is solved.

Jammed pages are not reprinted

Action Yes No
aTurn on jam recovery.1From the printer control panel, navigate to:Settings > General Settings > Print Recovery > Jam Recovery2Select On or Auto.3Depending on your printer model, press OK or touch Submit.bResend the pages that did not print.Were the jammed pages reprinted?	The problem is solved.	Contact customer support.

Solving print problems

Printing problems

Multiple-language PDF files do not print

Action Yes No
Step 1a Check if the print options for the PDF output are set to embed all fonts.b Generate a new PDF file, and then resend the print job.Do the files print?	The problem is solved.	Go to step 2.
Step 2a Open the document you want to print in Adobe Acrobat.b Click File > Print > Advanced > Print As Image > OK > OK.Do the files print?	The problem is solved.	Contact customer support.

Error message about reading the flash drive appears

Action Yes No
Step 1Check if the flash drive is inserted into the front USB slot.Note: The flash drive will not work if it is inserted into the rear USB slot.Is the flash drive inserted into the front USB slot?	Go to step 2. Insert the	flash driveinto the front USB slot.
Step 2Check if the printer is busy.Note: A green blinking light indicates that the printer is busy.Is there an error message on the display?	Wait until the printer is ready, then view the held jobs list, and then print the documents.	Go to step 3.
Step 3Check for an error message on the display.Note: A blinking red light indicates a printer error. Since the printer requires attention, the printer ignores the flash drive.Does the printer require attention?	Clear the message. Go to step 4.
Step 4Check if the flash drive is supported.For more information regarding tested and approved USB flash memory devices, see “Supported flash drives and file types” on page 88.Is the flash drive supported?	Go to step 5. Use a supported flash drive.
Step 5Check if the USB slot is disabled by the system support person.Is the USB slot disabled?	Contact your system support person.	Contact customer support.

Print jobs do not print

Action Yes No
Step 1a From the document you are trying to print, open the Print dialog and check if you have selected the correct printer.Note: If the printer is not the default printer, then you must select the printer for each document that you want to print.b Resend the print job.Do the jobs print?	The problem is solved.	Go to step 2.
Step 2a Check if the printer is plugged in and turned on, and if Ready appears on the printer display.b Resend the print job.Do the jobs print?	The problem is solved.	Go to step 3.
Step 3If an error message appears on the printer display, then clear the message.Note: The printer continues to print after clearing the message.Do the jobs print?	The problem is solved.	Go to step 4.
Step 4a Check if the ports (USB, serial, or Ethernet) are working and if the cables are securely connected to the computer and the printer.Note: For more information, see the setup documentation that came with the printer.b Resend the print job.Do the jobs print?	The problem is solved.	Go to step 5.
Step 5a Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.b Resend the print job.Do the jobs print?	The problem is solved.	Go to step 6.
Step 6a Remove, and then reinstall the printer software. For more information, see “Installing the printer” on page 26.Note: The printer software is available at http://support.lexmark.com.b Resend the print job.Do the jobs print?	The problem is solved.	Contact customer support.

Confidential and other held jobs do not print

Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs.

Action Yes No
Step 1Open the held jobs folder on the printer display, and then verify that your print job is listed.Is your print job listed in the held jobs folder?	Go to step 2. Select one	of the Print and Hold options, and then resend the print job. For more information, see “Printing confidential and other held jobs” on page 89.
Step 2The print job may contain a formatting error or invalid data.•Delete the print job, and then send it again.•For PDF files, generate a new PDF, and then print it again.If you are printing from the Internet, then the printer may be reading multiple job titles as duplicates and deleting all jobs except the first one.For Windows usersa Open the Print Properties folder.b From the Print and Hold dialog, select the “Keep duplicate documents” check box.c Enter a PIN number.For Macintosh usersSave each print job, name each job differently, and then send the individual jobs to the printer.Does the job print?	The problem is solved.	Go to step 3.
Step 3Free up additional printer memory by deleting some of the held jobs.Does the job print?	The problem is solved.	Add additional printer memory.

Print job takes longer than expected

Action Yes No
Step 1Change the environmental settings of the printer.a From the printer control panel, navigate to:Settings > General Settingsb Select Eco-Mode or Quiet Mode, and then select Off.Note: Disabling Eco-Mode or Quiet Mode may increase the consumption of energy or supplies, or both.Did the job print?	The problem is solved.	Go to step 2.
Step 2Reduce the number and size of fonts, the number and complexity of images, and the number of pages in the print job, and then resend the jobDid the job print?	The problem is solved.	Go to step 3.
Step 3a Remove held jobs stored in the printer memory.b Resend the print job.Did the job print?	The problem is solved.	Go to step 4.
Step 4a Disable the Page Protect feature.From the printer control panel, navigate to:Settings > General Settings > Print Recovery > Page Protect > Offb Resend the print job.Did the job print?	The problem is solved.	Go to step 5.
Step 5Install additional printer memory, and then resend the print job.Did the job print?	The problem is solved.	Contact customer support.

Job prints from the wrong tray or on the wrong paper

Action Yes No
Step 1a Check if you are printing on paper that is supported by the tray.b Resend the print job.Did the job print from the correct tray or on the correct paper?	The problem is solved.	Go to step 2.
Step 2a From the Paper menu on the printer control panel, set the paper size and type to match the paper loaded in the tray.b Resend the print job.Did the job print from the correct tray or on the correct paper?	The problem is solved.	Go to step 3.
Step 3a Depending on your operating system, open Printing Preferences or the Print dialog, and then specify the paper type.b Resend the print job.Did the job print from the correct tray or on the correct paper?	The problem is solved.	Go to step 4.
Step 4a Check if the trays are not linked.b Resend the print job.Did the job print from the correct tray or on the correct paper?	The problem is solved.	Contact customer support.

Incorrect characters print

Action Yes No
Step 1Make sure the printer is not in Hex Trace mode.Note: If Ready Hex appears on the printer display, then turn off the printer, and then turn it back on to deactivate Hex Trace mode.Is the printer in Hex Trace mode?	Deactivate Hex Trace mode.	Go to step 2.
Step 2a From the printer control panel, select Standard Network or Network [x], and then set SmartSwitch to On.b Resend the print job.Do incorrect characters print?	Contact customer support.	The problem is solved.

Tray linking does not work

Note: The trays and the multipurpose feeder do not automatically detect the paper size. You must set the size from the Paper Size/Type menu.

Action Yes No
a From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the trays to be linked.Note: The paper size and type must match for trays to be linked.b Resend the print job.Do the trays link correctly?	The problem is solved.	Contact customer support.

Large jobs do not collate

Action Yes No
Step 1a From the Finishing menu on the printer control panel, set Collate to (1,2,3) (1,2,3).b Resend the print job.Did the job print and collate correctly?	The problem is solved.	Go to step 2.
Step 2a From the printer software, set Collate to (1,2,3) (1,2,3).Note: Setting Collate to (1,1,1) (2,2,2) in the software overrides the setting in the Finishing menu.b Resend the print job.Did the job print and collate correctly?	The problem is solved.	Go to step 3.
Step 3Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job.Did the job print and collate correctly?	The problem is solved.	Contact customer support.

Unexpected page breaks occur

Action Yes No
Step 1Adjust the print timeout settings.aFrom the printer control panel, navigate to:Settings > General Settings > Timeouts > Print TimeoutbSelect a higher setting and then, depending on your printer model,select OK or Submit.cResend the print job.Did the file print correctly?	The problem is solved.	Go to step 2.
Step 2a Check the original file for manual page breaks.b Resend the print job.Did the file print correctly?	The problem is solved.	Contact customer support.

Print quality problems

Characters have jagged or uneven edges

ABC DEF

Action Yes No
Step 1a Print a font sample list to check if the fonts you are using are supported by the printer.1 From the printer control panel, navigate to:Menus > Reports > Print Fonts2 Select PCL Fonts or PostScript Fonts.b Resend the print job.Are you using fonts that are supported by the printer?	Go to step 2. Select a font that is supported by the printer.
Step 2Check if the fonts installed on the computer are supported by the printer.Are the fonts installed on the computer supported by the printer?	The problem is solved. Contact customer support.

Clipped pages or images

ABCD ABCD ABCD

Leading edge Trailing edge

Action Yes No
Step 1a Move the width and length guides in the tray to the correct positions for the paper loaded.b Resend the print job.Is the page or image clipped?	Go to step 2. The problem is solved.
Step 2From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray.Do the paper size and type match the paper loaded in the tray?	Go to step 3. Do one or more of the following:Specify the paper size from the tray settings to match the paper loaded in the tray.Change the paper loaded in the tray to match the paper size specified in the tray settings.
Step 3a Depending on your operating system, specify the paper size from Printing Preferences or from the Print dialog.b Resend the print job.Is the page or image clipped?	Go to step 4. The problem is solved.
Step 4a Reinstall the imaging unit.1 Remove the toner cartridge.2 Remove the imaging unit.Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.3 Install the imaging unit, and then the cartridge.b Resend the print job.Is the page or image clipped?	Contact customer support.	The problem is solved.

Shadow images appear on prints

ABCD ABCD

Action Yes No
Step 1Load paper with the correct paper type and weight in the tray.Is paper with the correct paper type and weight loaded in the tray?	Go to step 2. Load paper	with the correct paper type and weight in the tray.
Step 2From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray.Is the tray set to the type and weight of the paper loaded?	Go to step 3. Change the paper	loaded in the tray to match the paper type and weight specified in the tray settings.
Step 3a Depending on your operating system, specify the paper type and weight from Printing Preferences or from the Print dialog.b Resend the print job.Do shadow images still appear on prints?	Go to step 4. The problem is solved.
Step 4Replace the imaging unit, and then resend the print job.Do shadow images still appear on prints?	Contact customer support.	The problem is solved.

Gray background on prints

Action Yes No
Step 1a From the Quality Menu on the printer control panel, decrease the toner darkness.Note: 8 is the factory default setting.b Resend the print job.Did the gray background disappear from the prints?	The problem is solved.	Go to step 2.
Step 2Reinstall the imaging unit and the toner cartridge.a Remove the toner cartridge.b Remove the imaging unit.Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light can cause print quality problems.c Install the imaging unit, and then the cartridge.d Resend the print job.Did the gray background disappear from the prints?	The problem is solved.	Go to step 3.
Step 3Replace the imaging unit, and then resend the print job.Did the gray background disappear from the prints?	The problem is solved.	Contact customer support.

Incorrect margins on prints

ABCD ABCD ABCD

Action Yes No
Step 1a Move the width and length guides in the tray to the correct positions for the paper size loaded.b Resend the print job.Are the margins correct?	The problem is solved.	Go to step 2.
Step 2From the printer control panel, set the paper size in the Paper menu to match the paper loaded in the tray.Does the paper size match the paper loaded in the tray?	Go to step 3. Do one or more of the following:Specify the paper size from the tray settings to match the paper loaded in the tray.Change the paper loaded in the tray to match the paper size specified in the tray settings.
Step 3a Depending on your operating system, specify the paper size from Printing Preferences or from the Print dialog.b Resend the print job.Are the margins correct?	The problem is solved.	Contact customer support.

Paper curl

Action Yes No
Step 1Move the width and length guides in the tray to the correct positions for the size of the paper loaded.Are the width and length guides positioned correctly?	Go to step 2. Adjust the	width and length guides.
Step 2From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray.Do the paper type and weight match the type and weight of the paper in the tray?	Go to step 3. Specify the	paper type and weight from the tray settings to match the paper loaded in the tray.
Step 3a Depending on your operating system, specify the paper type and weight from Printing Preferences or from the Print dialog.b Resend the print job.Is the paper still curled?	Go to step 4. The problem is solved.
Step 4a Remove the paper from the tray, and then turn it over.b Resend the print job.Is the paper still curled?	Go to step 5. The problem is solved.
Step 5a Load paper from a fresh package.Note:Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.b Resend the print job.Is the paper still curled?	Contact customer support.	The problem is solved.

Print irregularities

ABCDE ABCDE ABCDE

Leading edge Trailing edge

Action Yes No
Step 1a Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray.b Resend the print job.Do print irregularities still appear?	Go to step 2. The problem is solved.
Step 2From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray.Do the printer settings match the type and weight of the paper loaded in the tray?	Go to step 3. Specify the paper size and type from the tray settings to match the paper loaded in the tray.
Step 3a Depending on your operating system, specify the paper type and weight from Printing Preferences or from the Print dialog.b Resend the print job.Do print irregularities still appear?	Go to step 4. The problem is solved.
Step 4Check if the paper loaded in the tray has texture or rough finishes.Are you printing on textured or rough paper?	From the printer control panel, set the paper texture in the Paper menu to match the paper loaded in the tray.	Go to step 5.
Step 5a Load paper from a fresh package.Note:Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.b Resend the print job.Do print irregularities still appear?	Go to step 6. The problem is solved.
Step 6Replace the imaging unit, and then resend the print job.Do print irregularities still appear?	Contact customer support at http://support.lexmark.com or your service representative.	The problem is solved.

Repeating defects appear on prints

Two document icons side by side, one with a paper sheet and the other with a blank document (no text or symbols)

Action Yes No
Step 1Measure the distance between the defects.Check for a distance between the defects that equals:97 mm (3.82 in.)47 mm (1.85 in.)38 mm (1.5 in.)Is the distance between defects equal to one of the listed measurements?	Go to step 2.	1 Check if the distance between the defects equal to 80 mm (3.15 in.)2 Take note of the distance, and then contact customer support at http://support.lexmark.com or your service representative.
Step 2Replace the imaging unit, and then resend the print job.Do the repeating defects still appear?	Contact customer support at http://support.lexmark.com or your service representative.	The problem is solved.

Print is too dark

ABC DEF

Action Yes No
Step 1a From the Quality menu on the printer control panel, reduce the toner darkness.Note: 8 is the factory default setting.b Resend the print job.Is the print still too dark?	Go to step 2. The problem is solved.
Step 2a From the printer control panel, set the paper type, texture and weight in the Paper menu to match the paper loaded in the tray.b Resend the print job.Is the tray set to the type, texture, and weight of the paper loaded?	Go to step 3. Do one or	more of the following:Specify the papertype, texture, and weight from the tray settings to match the paper loaded in the tray.Change the paper loaded in the tray to match the papertype, texture and weight specified in the tray settings.
Step 3a Depending on your operating system, specify the paper type, texture and weight from Printing Preferences or from the Print dialog.b Resend the print job.Is the print still too dark?	Go to step 4. The problem is solved.
Step 4Check if the paper loaded in the tray has texture or rough finishes.Are you printing on textured or rough paper?	From the printer control panel, changethe texture settings in the Paper Texture menu to match the paper you are printing on.	Go to step 5.
Step 5a Load paper from a fresh package.Note:Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.b Resend the print job.Is the print still too dark?	Go to step 6. The problem is solved.
Step 6Replace the imaging unit, and then resend the print job.Is the print still too dark?	Contact customer support.	The problem is solved.

Print is too light

ABC DEF

Action Yes No
Step 1a From the Quality menu on the printer control panel, increase the toner darkness.Note: 8 is the factory default setting.b Resend the print job.Is the print still too light?	Go to step 2. The problem is solved.
Step 2From the printer control panel, set the paper type, texture, and weight in the Paper menu to match the paper loaded in the tray.Is the tray set to the type, texture, and weight of the paper loaded?	Go to step 3. Change the paper type, texture, and weight to match the paper loaded in the tray.
Step 3a Depending on your operating system, specify the paper type, texture, and weight from Printing Preferences or from the Print dialog.b Resend the print job.Is the print still too light?	Go to step 4. The problem is solved.
Step 4Make sure that the paper has no texture or rough finishes.Are you printing on textured or rough paper?	From the printer control panel, change the texture settings in the Paper Texture menu to match the paper you are printing on.	Go to step 5.
Step 5a Load paper from a fresh package.Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.b Resend the print job.Is the print still too light?	Go to step 6. The problem is solved.
Step 6a Redistribute the toner in the imaging unit.1 Remove the toner cartridge, and then the imaging unit.2 Firmly shake the imaging unit.Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.3 Install the imaging unit, and then the cartridge.b Resend the print job.Is the print still too light?	Go to step 7. The problem is solved.
Step 7Replace the imaging unit, and then resend the print job.Is the print still too light?	Contact customer support.	The problem is solved.

Printer is printing blank pages

Blank white document page with a corner bookmark (no text or symbols)

Action Yes No
Step 1a Check if there is packing material left on the imaging unit.1 Remove the toner cartridge, and then the imaging unit.2 Check if the packing material is properly removed from the imaging unit.Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.3 Reinstall the imaging unit, and then the cartridge.b Resend the print job.Is the printer still printing blank pages?	Go to step 2. The problem is solved.
Step 2a Redistribute the toner in the imaging unit.1 Remove the toner cartridge, and then the imaging unit.2 Firmly shake the imaging unit.Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.3 Reinstall the imaging unit, and then the cartridge.b Resend the print job.Is the printer still printing blank pages?	Go to step 3. The problem is solved.
Step 3Replace the imaging unit, and then resend the print job.Is the printer still printing blank pages?	Contact customer support.	The problem is solved.

Skewed print

ABCDE ABCDE ABCDE

Action Yes No
Step 1a Move the width and length guides in the tray to the correct positions for the size of the paper loaded.b Resend the print job.Is the print still skewed?	Go to step 2. The problem is solved.
Step 2a Check if you are printing on a paper that is supported by the tray.b Resend the print job.Is the print still skewed?	Contact customer support.	The problem is solved.

Printer is printing solid black pages

Solid black document page with a white corner (no text or symbols)

Action Yes No
Step 1a Reinstall the imaging unit.1 Remove the toner cartridge, and then the imaging unit.Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.2 Install the imaging unit, and then the cartridge.b Resend the print job.Is the printer printing solid black pages?	Go to step 2. The problem is solved.
Step 2Replace the imaging unit, and then resend the print job.Is the printer printing solid black pages?	Contact customer support.	The problem is solved.

Transparency print quality is poor

Action Yes No
Step 1From the printer control panel, set the paper type in the Paper menu to match the paper loaded in the tray.Is the paper type for the tray set to Transparency?	Go to step 2. Set the paper type to Transparency.
Step 2a Check if you are using a recommended type of transparency.b Resend the print job.Is the print quality still poor?	Contact customer support.	The problem is solved.

Streaked horizontal lines appear on prints

ABCDE ABCDE ABCDE

Action Yes No
Step 1a Depending on your operating system, specify the tray or feeder from Printing Preferences or the Print dialog.b Resend the print job.Do streaked horizontal lines appear on prints?	Go to step 2. The problem is solved.
Step 2From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray.Do the paper type and weight match the type and weight of the paper in the tray?	Go to step 3. Change the paper type and weight to match the paper loaded in the tray.
Step 3a Load paper from a fresh package.Note:Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.b Resend the print job.Do streaked horizontal lines appear on prints?	Go to step 4. The problem is solved.
Step 4a Reinstall the imaging unit.1 Remove the toner cartridge, and then the imaging unit.Warning—Potential Damage:Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.2 Install the imaging unit, and then the cartridge.b Resend the print job.Do streaked horizontal lines appear on prints?	Go to step 5. The problem is solved.
Step 5Replace the imaging unit, and then resend the print job.Do streaked horizontal lines appear on prints?	Contact customer support.	The problem is solved.

Streaked vertical lines appear on prints

Action Yes No
Step 1a Depending on your operating system, specify the paper type, texture, and weight from Printing Preferences or from the Print dialog.b Resend the print job.Do streaked vertical lines appear on prints?	Go to step 2. The problem is solved.
Step 2From the printer control panel, set the paper texture, type, and weight in the Paper menu to match the paper loaded in the tray.Do the paper texture, type, and weight match the paper in the tray?	Go to step 3. Do one or more of the following:Specify the paper texture, type, and weight from the tray settings to match the paper loaded in the tray.Change the paper loaded in the tray to match the paper texture, type, and weight specified in the tray settings.
Step 3a Load paper from a fresh package.Note:Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.b Resend the print job.Do streaked vertical lines appear on prints?	Go to step 4. The problem is solved.
Step 4a Reinstall the imaging unit.1 Remove the toner cartridge, and then the imaging unit.Warning—Potential Damage:Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.2 Install the imaging unit, and then the cartridge.b Resend the print job.Do streaked vertical lines appear on prints?	Go to step 5. The problem is solved.
Step 5Replace the imaging unit, and then resend the print job.Do streaked vertical lines appear on prints?	Contact customer support at http://support.lexmark.com or your service representative.	The problem is solved.

Horizontal voids appear on prints

Leading edge Trailing edge

Action Yes No
Step 1a Make sure your software program is using a correct fill pattern.b Resend the print job.Do horizontal voids appear on prints?	Go to step 2. The problem is solved.
Step 2a Load the specified tray or feeder with a recommended type of paper.b Resend the print job.Do horizontal voids appear on prints?	Go to step 3. The problem is solved.
Step 3a Redistribute the toner in the imaging unit.1 Remove the toner cartridge, and then the imaging unit.2 Firmly shake the imaging unit.Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.3 Reinstall the imaging unit, and then the cartridge.b Resend the print job.Do horizontal voids appear on prints?	Go to step 4. The problem is solved.
Step 4Replace the imaging unit, and then resend the print job.Do horizontal voids appear on prints?	Contact customer support.	The problem is solved.

Vertical voids appear on prints

Leading edge Trailing edge

Action Yes No
Step 1a Make sure your software program is using a correct fill pattern.b Resend the print job.Do vertical voids appear on prints?	Go to step 2. The problem is solved.
Step 2a From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray.b Resend the print job.Do vertical voids appear on prints?	Go to step 3. The problem is solved.
Step 3Check if you are using a recommended type of paper.a Load the indicated tray or feeder with a recommended type of paper.b Resend the print job.Do vertical voids appear on prints?	Go to step 4. The problem is solved.
Step 4a Redistribute the toner in the imaging unit.1 Remove the toner cartridge, and then the imaging unit.2 Firmly shake the imaging unit.Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.3 Reinstall the imaging unit, and then the cartridge.b Resend the print job.Do vertical voids appear on prints?	Contact customer support.Note: The laser scanning unit may be defective.	The problem is solved.

Toner specks appear on prints

Action Yes No
Replace the imaging unit, and then resend the print job.Do toner specks appear on prints?	Contact customer support.	The problem is solved.

Toner fog or background shading appears on prints

ABCDE ABCDE ABCDE

Action Yes No
Step 1Reinstall the imaging unit.a Remove, and then install the imaging unit.b Resend the print job.Does fog or shading appear on prints?	Go to step 2. The problem is solved.
Step 2Replace the imaging unit, and then resend the print job.Does fog or shading appear on prints?	Contact customer support at http://support.lexmark.com or your service representative.	The problem is solved.

Toner rubs off

ABC DEF

Leading edge Trailing edge

Action Yes No
Step 1From the Paper menu on the printer control panel, check the paper type, texture, and weight.Do the paper type, texture, and weight match the paper loaded in the tray?	Go to step 2. Specify the paper type, texture, and weight from the tray settings to match the paper loaded in the tray.
Step 2Resend the print job.Does the toner still rub off?	Contact customer support.	The problem is solved.

Uneven print density

ABCDE ABCDE

Action Yes No
Replace the imaging unit, and then resend the print job.Is the print density uneven?	Contact customer support.	The problem is solved.

Solving home screen application problems

This troubleshooting step applies only to touch-screen printer models.

An application error has occurred

Action Yes No
Step 1Check the system log for relevant details.a Open a Web browser, and then type the printer IP address in the address field.If you do not know the IP address of the printer, then you can:View the IP address on the printer home screen.Print a network setup page or the menu settings pages, and then locate the IP address in the TCP/IP section.Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.b Click Settings > Apps > Apps Management > System tab > Log.c From the Filter menu, select an application status.d From the Application menu, select an application, and then click Submit.Does an error message appear in the log?	Go to step 2. Contact	customersupport.
Step 2Resolve the error.Is the application working now?	The problem is solved.	Contact customersupport.

Embedded Web Server does not open

Action Yes No
Step 1a Turn on the printer.b Open a Web browser, and then type the printer IP address.c Press Enter.Does the Embedded Web Server open?	The problem is solved.	Go to step 2.
Step 2Make sure the printer IP address is correct.a View the printer IP address:From the TCP/IP section in the Network/Ports menuBy printing a network setup page or menu settings page, and then finding the TCP/IP sectionNote: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.b Open a Web browser, and then type the IP address.Note: Depending on the network settings, you may need to type "https://" instead of "http://" before the printer IP address to access the Embedded Web Server.c Press Enter.Does the Embedded Web Server open?	The problem is solved.	Go to step 3.
Step 3Check if the network is working.a Print a network setup page.b Check the first section of the network setup page and confirm that the status is Connected.Note: If the status is Not Connected, then the connection may be intermittent, or the network cable may be defective. Contact your system support person for a solution, and then print another network setup page.c Open a Web browser, and then type the printer IP address.d Press Enter.Does the Embedded Web Server open?	The problem is solved.	Go to step 4.
Step 4Check if the cable connections to the printer and print server are secure.a Connect the cables properly. For more information, see the setup documentation that came with the printer.b Open a Web browser, and then type the printer IP address.c Press Enter.Does the Embedded Web Server open?	The problem is solved.	Go to step 5.
Step 5Temporarily disable the Web proxy servers.Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server.Does the Embedded Web Server open?	The problem is solved.	Contact your system support person.

Contacting customer support

When you contact customer support, describe the problem you are experiencing, the message on the printer display, and the troubleshooting steps you have already taken to find a solution.

You need to know your printer model type and serial number. For more information, see the label on the inside top front cover or at the back of the printer. The serial number is also listed on the menu settings page.

Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following:

Tech Library	You can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems.
E-mail	You can send an e-mail to the Lexmark team, describing your problem. A service representative will respond and provide you with information to solve your problem.
Live chat	You can chat directly with a service representative. They can work with you to solve your printer problem or provide assistance through Assisted Service where the service representative can remotely connect to your computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help you successfully use your Lexmark product.

Telephone support is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit the Lexmark Web site at http://support.lexmark.com.

Notices

Product information

Product name:

Lexmark MS510dn, MS610dn, and MS610de

Machine type:

4514

Model(s):

630, 635, 646

Edition notice

September 2014

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.

References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility.

For Lexmark technical support, visit http://support.lexmark.com.

For information on supplies and downloads, visit www.lexmark.com.

© 2014 Lexmark International, Inc.

All rights reserved.

GOVERNMENT END USERS

The Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein.

Trademarks

Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.

PrintCryption is a trademark of Lexmark International, Inc.

Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.

PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company's designation of a set of printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used in various application programs, and that the printer emulates the functions corresponding to the commands.

The following terms are trademarks or registered trademarks of these companies:

Albertus The Monotype	Corporation plc
Antique Olive Monsieur	Marcel OLIVE
Apple-Chancery Apple Computer, Inc.
Arial The Monotype Corporation plc
CG Times	Based on Times New Roman under license from The Monotype Corporation plc, is a product of Agfa Corporation
Chicago Apple Computer, Inc.
Clarendon Linotype-Hell AG and/or its subsidiaries
Eurostile Nebiolo
Geneva Apple Computer, Inc.
GillSans The Monotype Corporation plc
Helvetica Linotype-Hell AG and/or its subsidiaries
Hoefler Jonathan Hoefler Type Foundry
ITC Avant Garde Gothic International Typeface Corporation
ITC Bookman International Typeface Corporation
ITC Mona Lisa International Typeface Corporation
ITC Zapf Chancery	International Typeface Corporation
Joanna	The Monotype Corporation plc
Marigold	Arthur Baker
Monaco	Apple Computer, Inc.
New York	Apple Computer, Inc.
Oxford	Arthur Baker
Palatino	Linotype-Hell AG and/or its subsidiaries
Stempel Garamond	Linotype-Hell AG and/or its subsidiaries
Taffy	Agfa Corporation
Times New Roman	The Monotype Corporation plc

Univers Linotype-Hell AG and/or its subsidiaries

All other trademarks are the property of their respective owners.

AirPrint and the AirPrint logo are trademarks of Apple, Inc.

Federal Communications Commission (FCC) compliance information statement

This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult your point of purchase or service representative for additional suggestions.

The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment.

Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

Any questions regarding this compliance information statement should be directed to:

Director of Lexmark Technology & Services

Lexmark International, Inc.

740 West New Circle Road

Lexington, KY 40550

[phone]

Modular component notice

Wireless-equipped models contain the following modular component(s):

Lexmark Regulatory Type/Model LEX-M01-005; FCC ID:IYLLEXM01005; IC:2376A-M01005

Licensing notices

All licensing notices associated with this product can be viewed from the root directory of the installation software CD.

Noise emission levels

The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.

Note: Some modes may not apply to your product.

1-meter average sound pressure, dBA
Printing 55 (one-sided); 54 (two-sided)
Ready N/A

Values are subject to change. See www.lexmark.com for current values.

Waste from Electrical and Electronic Equipment (WEEE) directive

Prohibition sign with red X symbol crossed over a trash bin, indicating no waste or disposal restriction

The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products.

If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.

India E-Waste notice

This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in concentrations exceeding 0.1% by weight and 0.01% by weight for cadmium, except for the exemption set in Schedule II of the Rules.

Product disposal

Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal and recycling options.

Taiwan waste dry cell batteries recycle logo notice

According to Article 15 of the Waste Disposal Act in the announcement of Taiwan EPA, the producing or the importing manufacturer is responsible for recycling, clearance, and disposal of dry cell batteries, batteries packaged with products and sold, given, and promoted with products to consumers may be labeled with the recycling mark with the remark "please recycle waste batteries" on the product package, the label, or the product manual. Enclosed please find the waste dry cell batteries recycle logo with the remark. Please give the waste dry cell batteries to a company who has

the waste dry cell batteries recycle logo and provides the recycle service in order to have the appropriate process for the waste dry cell batteries.

廢電池請回收

Static sensitivity notice

This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the metal frame of the printer.

ENERGY STAR

Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.

Temperature information

Ambient operating temperature 15.6 to 32.2°C (60 to 90°F)
Shipping temperature -40 to 43.3°C (-40 to 110°F)
Storage temperature and relative humidity 1 to 35°C (34 to 95°F)	8 to 80% RH

Laser notice

The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.

Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655-675 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.

Laser advisory label

A laser notice label may be affixed to this printer as shown:

DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam.

Product power consumption

The following table documents the power consumption characteristics of the product.

Note: Some modes may not apply to your product.

Mode Description Power consumption (Watts)
Printing	The product is generating hard-copy output from electronic inputs.	600 (MS510dn); 640 (MS610dn, MS610de)
Copy	The product is generating hard-copy output from hard-copy original documents.	NA
Scan The product is scanning hard-copy documents. NA
Ready The product is waiting for a print job. 7 (MS510); 9.2 (MS610dn); 9.4		(MS610de)
Sleep Mode	The product is in a high-level energy-saving mode.	2.5 (MS510); 2.6 (MS610dn); 3 (MS610de)
Hibernate	The product is in a low-level energy-saving mode.	0.5
Off The product is plugged into an electrical outlet, but the power switch is turned off.		0

The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average.

Values are subject to change. See www.lexmark.com for current values.

Sleep Mode

This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product is not used for a specified period of time, called the Sleep Mode Timeout.

Factory default Sleep Mode Timeout for this product (in minutes): 20

By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more energy.

Hibernate Mode

This product is designed with an ultra-low power operating mode called Hibernate mode. When operating in Hibernate Mode, all other systems and devices are powered down safely.

The Hibernate mode can be entered in any of the following methods:

•Using the Hibernate Timeout
•Using the Schedule Power modes
•Using the Sleep/Hibernate button

Factory default Hibernate Timeout for this product in all countries or regions 3 days

The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified between one hour and one month.

Off mode

If this product has an off mode which still consumes a small amount of power, then to completely stop product power consumption, disconnect the power supply cord from the electrical outlet.

Total energy usage

It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.

Industry Canada compliance statement

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003.

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC, 2009/125/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, the ecodesign of energy-related products, and on the restrictions of use of certain hazardous substances in electrical and electronic equipment.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950-1.

Regulatory notices for wireless products

This section contains the following regulatory information pertaining to wireless products that contain transmitters, for example, but not limited to, wireless network cards or proximity card readers.

Exposure to radio frequency radiation

The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.

Industry Canada (Canada)

This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly prohibited per regulations of Industry Canada.

To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada's Web site www.hc-sc.gc.ca/rpb.

The term "IC:" before the certification/registration number only signifies that the Industry Canada technical specifications were met.

Industry Canada (Canada)

Notice to Users in the European Union

Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC, 1999/5/EC, and 2009/125/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, radio equipment and telecommunications terminal equipment and on the ecodesign of energy-related products.

Compliance is indicated by the CE marking.

CE

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950-1.

Refer to the table at the end of the Notices section for further compliance information.

This product may be used in the countries indicated in the table below.

AT BE BG CH	CY CZ DE DK	EE
EL ES FI FR HR	HU IE IS IT
LI	LT	LU	LV	MT	NL	NO	PL	PT
RO	SE SI SK TR	UK

Česky	Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Dansk	Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
Deutsch	Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.
Ελληνική	ME THN ΠΑΡΟΥΣΑ Η ΣΧΜΑΚΚ ΙΝΤΕΝΑΤΙΟΝΑΛ, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
English	Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
Español	Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
Eesti	Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele.
Suomi	Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten ja muiden sitä koskevien direktiivin ehtojen mukainen.
Français	Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999/5/CE.
Magyar Alul	rott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvető követelményeknek és az 1999/5/EC irányelv egyéb előírásainak.
Íslenska	Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC.
Italiano	Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Latviski	Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.
Lietuvių	Šiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas 1999/5/EB direktyvos nuostatas.
Malti	Bil-preženti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.
Nederlands	Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Norsk	Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.
Polski	Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.
Português	A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras disposições da Diretiva 1999/5/CE.
Slovensky	Lexmark International, Inc. týmto vyhlasuje, že tento produkt splňa základné požiadavky a všetky príslušné ustanovenia smernice 1999/5/ES.
Slovensko	Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES.
Svenska	Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.

STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS

Lexmark International, Inc., Lexington, KY

This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-specific warranty information that came with your product.

This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”

Limited warranty

Lexmark warrants that this product:

—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts

—Is, during normal use, free from defects in material and workmanship

If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).

If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was intended. To obtain warranty service, you may be required to present the feature or option with the product.

If you transfer this product to another user, warranty service under the terms of this statement is available to that user for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that user.

Limited warranty service

The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance” message for such item.

To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.

When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item.

The replacement item assumes the remaining warranty period of the original product.

Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions, liens, and encumbrances.

As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized use of genuine Lexmark products will not be impacted.

Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark).

For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web.

Remote technical support is provided for this product throughout its warranty period. For products no longer covered by a Lexmark warranty, technical support may not be available or only be available for a fee.

Extent of limited warranty

Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints produced by any product.

Warranty service does not include repair of failures caused by:

—Modification or unauthorized attachments

—Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance

—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark

TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.

Limitation of liability

Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph.

Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES.

This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.

This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneficiaries of this limitation.

Additional rights

Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you.

This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.

Patent acknowledgment

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Elliptic Curve Cryptography (ECC) Cipher Suites for Transport Layer Security (TLS) implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Elliptic Curve Cipher Suites with SHA-256/382 and AES Galois Counter Mode (GCM) implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Suite B Profile for Transport Layer Security (TLS) implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Addition of the Camellia Cipher Suites to Transport Layer Security (TLS) implemented in the product or service.

The use of certain patents in this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for AES-CCM ECC Cipher Suites for TLS implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital Signature Algorithm (ECDSA) implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Suite B Cryptographic Suites for IPSec implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1) implemented in the product or service.

Index

Numerics

250-sheet tray installing 24

550-sheet tray installing 24

Symbols

[x]-page jam, clear manual feeder.

[25y.xx] 179

[x]-page jam, clear standard bin.

[20y.xx] 176

[x]-page jam, open front door.

[20y.xx] 172

[x]-page jam, open rear door.

[20y.xx] 175

[x]-page jam, open tray [x].

[24y.xx] 178

[x]-page jam, remove tray 1 to clear

duplex. [23y.xx] 177

A

accessing the controller

board 10, 35, 68

accessing the Embedded Web

Server 70

Active NIC menu 122

adding hardware options print driver 26

adjusting brightness

Embedded Web Server 98 printer display 98

adjusting printer display

brightness 59

adjusting Sleep mode 57, 97

adjusting toner darkness 47, 86

administrator settings

Embedded Web Server 52, 92

AppleTalk menu 127

applications

home screen 71

attaching cables 34, 66

available internal options 10

avoiding jams 108

avoiding paper jams 169

B

Background and Idle Screen using 71

buttons, touch screen using 65

C

cables

Ethernet 34, 66

parallel 34

USB 34,66

canceling a print job

from a computer 52, 91

from the printer control panel 52, 91

cannot open Embedded Web

Server 224

card stock

loading, multipurpose feeder 41, 79

tips 104

Cartridge low [88.xy] 181

Cartridge nearly low [88.xy] 181

Cartridge very low, [x] estimated pages remain [88.xy] 181

Cartridge, imaging unit mismatch [41.xy] 181

Change [paper source] to [custom string] load [paper orientation] 182

Change [paper source] to [custom type name] load [orientation] 181

Change [paper source] to [paper size] load [orientation] 182

Change [paper source] to [paper

type] [paper size] load

[orientation] 182

checking an unresponsive printer 193

checking status of parts and supplies 55, 95

checking the status of parts and supplies 56, 95

checking the virtual display using the Embedded Web Server 52, 92

cleaning

exterior of the printer 160

cleaning the printer 160

Complex page, some data may not have printed [39] 182

confidential data

information on securing 61, 103

confidential jobs

modifying print settings 53, 93

confidential print jobs 50, 89

printing from a Macintosh computer 51, 89

printing from Windows 51, 89

Confidential Print menu 133

Configuration change, some held

jobs were not restored [57] 182

configuration information wireless network 27

configurations

printer 31, 62

Configure MP menu 116

configuring

multiple printers 54, 94

supply notifications, imaging unit 53, 92

supply notifications, maintenance kit 53, 92

supply notifications, toner cartridge 53, 92

configuring port settings 92

configuring supply

notifications 53, 92

configuring the Universal paper size settings 36, 74

connecting to a wireless network Push Button Configuration Method 29

Start PIN Method 29

using the Embedded Web Server 30

using wireless setup wizard 28

conservation settings

brightness, adjusting 59, 98

conserving supplies 158

Eco-Mode 56, 96

Hibernate mode 57, 97

Hibernate Timeout 58, 97

Quiet Mode 96

Quiet mode 56

Schedule Power Modes 58, 98

Sleep Mode 97

Sleep mode 57

conserving supplies 158

contacting customer support 226

control panel, printer 32

indicator light 33, 63

Sleep button light 33, 63

controller board

accessing 10, 35, 68

creating custom name

paper type 84

creating the printer control panel

PIN 54, 94

Custom Names menu 120

custom paper type

assigning 46

custom paper type name

assigning 84

creating 46

Custom Type [x]

assigning a paper type 46

creating custom name 84

Custom Type [x] name

creating 46

Custom Types menu 120

D

Default Source menu 113

Defective flash detected [51] 183

device and network settings

erasing 61

device and network settings

information

erasing 101

directory list

printing 52, 90

disk wiping 102

display troubleshooting

printer display is blank 195

display, control panel 32

display, printer control panel

adjusting brightness 59, 98

disposing of printer hard disk 100

documents, printing

from Macintosh 47, 85

from Windows 47, 85

E

Eco-Mode setting 56, 96

Eco-Settings

about 72

embedded solutions

erasing 61

embedded solutions information

erasing 101

Embedded Web Server

accessing 70

adjusting brightness 59

administrator settings 52, 92

checking the status of parts 56, 95

checking the status of

supplies 56, 95

copying settings to other

printers 54, 94

modifying confidential print

settings 53, 93

networking settings 52, 92

problem accessing 224

Embedded Web Server

Administrator's Guide

where to find 61

Embedded Web Server — Security:

Administrator's Guide

where to find 52, 92

Embedded Web Server—Security:

Administrator's Guide

where to find 103

emission

notices 229, 230, 234, 235

encrypting the printer hard

disk 102

envelopes

loading, multipurpose

feeder 41, 79

tips on using 104

environmental settings

conserving supplies 158

display brightness, adjusting 98

Eco-Mode 56, 96

Hibernate mode 57, 97

Hibernate Timeout 58, 97

printer display brightness, adjusting 59

Quiet Mode 96

Quiet mode 56

Schedule Power Modes 58, 98

Sleep Mode 97

Sleep mode 57

Erase Temporary Data Files

menu 135

erasing hard disk memory 102

erasing non-volatile

memory 61, 101

erasing volatile memory 60, 101

Error reading USB drive. Remove

USB. 183

Error reading USB hub. Remove

hub. 183

Ethernet network

preparing to set up for Ethernet printing 27

Ethernet port 34, 66

Ethernet setup

preparing for an 27

exporting a configuration

using the Embedded Web Server 73

exterior of the printer

cleaning 160

F

factory defaults

restoring 99

factory defaults, restoring 59

FCC notices 229, 235

finding more information about the printer 6

finding printer IP address 70

Finishing menu 147

firmware card 10

flash drive

printing from 48, 87

Flash Drive menu 144

flash drives

supported file types 49, 88

font sample list

printing 51, 90

Forms and Favorites

setting up 72

G

General Settings menu 136

green settings

Eco-Mode 56, 96

Hibernate mode 57, 97

Hibernate Timeout 58, 97

Quiet Mode 96

Quiet mode 56

Schedule Power Modes 58, 98

H

hardware options, adding

print driver 26

held jobs 50, 89

printing from a Macintosh

computer 51, 89

printing from Windows 51, 89

Help menu 157

Hibernate mode

using 57, 97

Hibernate Timeout

setting 58, 97

hiding icons on the home screen 71

home screen

buttons, understanding 64

customizing 71

hiding icons 71

showing icons 71

home screen applications

configuring 71

finding information 71

home screen buttons

understanding 64

home screen buttons and icons

description 63

HTML menu 155

|

icons on the home screen

hiding 71

showing 71

Image menu 156

imaging unit

ordering 162

replacing 165

Imaging unit low [84.xy] 183

Imaging unit nearly low [84.xy] 183

Imaging unit very low, [x] estimated

pages remain [84.xy] 183

importing a configuration

using the Embedded Web

Server 73

Incorrect paper size, open [paper

source] [34] 184

indicator light 32

individual settings

erasing 61

individual settings information

erasing 101

Insert Tray [x] 184

installing

Internal Solutions Port 14

installing an optional card 10

installing printer 26

installing printer hard disk 21

installing the 250-sheet tray 24

installing the 550-sheet tray 24

Insufficient memory for Flash

Memory Defragment operation [37] 184

Insufficient memory to collate job [37] 184

Insufficient memory to support

Resource Save feature [35] 184

Insufficient memory, some Held Jobs were deleted [37] 184

Insufficient memory, some held jobs will not be restored [37] 185

internal options 10

Internal Solutions Port changing port settings 92

installing 14

troubleshooting 197

IP address of computer finding 70

IP address, printer

finding 70

IPv6 menu 126

J

jams

accessing 170

avoiding 169

understanding messages 170

jams, clearing

in duplex area 177

in front door 172

in manual feeder 179

in rear door 175

in standard bin 176

in tray [x] 178

Job Accounting menu 150

L

labels, paper

tips on using 105

letterhead

loading, multipurpose

feeder 41, 79

tips on using 105

light, indicator 32

linking trays 45, 83, 84

Load [paper source] with [custom

string] [paper orientation] 185

Load [paper source] with [custom

type name] [paper orientation] 185

Load [paper source] with [paper size] [paper orientation] 185

Load [paper source] with [paper type] [paper size] [paper orientation] 186

Load manual feeder with [custom string] [paper orientation] 186

Load manual feeder with [custom type name] [paper orientation] 186

Load manual feeder with [paper size] [paper orientation] 186

Load manual feeder with [paper type] [paper size] [paper orientation] 187

loading

multipurpose feeder 41, 79

trays 37, 75

loading the optional tray 37, 75

loading the standard tray 37, 75

lock, security 60, 100

M

maintenance kit

ordering 162

Maintenance kit low [80.xy] 187

Maintenance kit nearly low

[80.xy] 187

Maintenance kit very low, [x]

estimated pages remain

[80.xy] 187

memory

types installed on printer 60, 100

memory card 10

installing 12

memory card connector

location 68

Memory full [38] 187

menu settings

loading on multiple

printers 54, 94

menu settings page

printing 55, 95

menus

Active NIC 122

AppleTalk 127

Confidential Print 133

Configure MP 116

Custom Names 120

Custom Types 120

Default Source 113

Erase Temporary Data Files 135

Finishing 147

Flash Drive 144

General Settings 136

Help 157

HTML 155

Image 156

IPv6 126

Job Accounting 150

list of 112

Miscellaneous 133

Network [x] 122

Network Card 124

Paper Loading 119

Paper Size/Type 113

Paper Texture 116

Paper Weight 118

Parallel [x] 129

PCL Emul 153

PDF 152

PostScript 152

Quality 149

Reports 121, 124

Security Audit Log 134

Set Date and Time 135

Setup 146

SMTP Setup menu 131

Standard Network 122

Standard USB 128

Substitute Size 116

TCP/IP 124

Universal Setup 121

Utilities 151

Wireless 126

XPS 152

Miscellaneous menu 133

mobile device

printing from 50, 88

moving the printer 8, 9, 167, 168

multipurpose feeder

loading 41, 79

N

Network [x] menu 122

Network [x] software error

[54] 188

Network Card menu 124

network settings

Embedded Web Server 52, 92

network setup page

printing 55, 95

Networking Guide

where to find 52, 92

noise emission levels 230

Non-Lexmark [supply type], see

User's Guide [33.xy] 188

non-volatile memory 60, 100

erasing 61, 101

Not enough free space in flash

memory for resources [52] 188

notices 228, 229, 230, 231, 232,

233, 234, 235, 236

number of remaining pages

estimate 163

0

optional card

installing 10

optional tray

loading 37, 75

options

250-sheet tray, installing 24

550-sheet tray, installing 24

firmware cards 10

Internal Solutions Port 14

memory card 12

memory cards 10

printer hard disk, installing 21

printer hard disk, removing 23

ordering

imaging unit 162

maintenance kit 162

ordering supplies

toner cartridges 161

P

paper

characteristics 106

letterhead 107

loading, multipurpose

feeder 41, 79

preprinted forms 107

recycled 108

selecting 107

setting size 36

setting type 36

storing 108

unacceptable 107

Universal size setting 36, 74

using recycled 158

paper feed troubleshooting

message remains after jam is

cleared 199

paper jams

avoiding 169

paper jams, clearing

in duplex area 177

in front door 172

in manual feeder 179

in rear door 175

in standard bin 176

in tray [x] 178

paper labels

loading, multipurpose

feeder 41, 79

Paper Loading menu 119

paper messages

[x]-page jam, remove tray 1 to

clear duplex. [23y.xx] 177

paper size

setting 74

Paper Size/Type menu 113

paper sizes

supported by the printer 109

paper stop, using 36, 74

Paper Texture menu 116

paper type

setting 74

paper types

duplex support 110

supported by printer 110

where to load 110

Paper Weight menu 118

Parallel [x] menu 129

parallel port 34

parts

checking status 56, 95

checking, from printer control

panel 95

checking, using the Embedded

Web Server 56, 95

using genuine Lexmark 160

parts and supplies, status of

checking, on printer control

panel 55

PCL Emul menu 153

PDF menu 152

port settings

configuring 92

PostScript menu 152

preparing to set up the printer on

an Ethernet network 27

print driver

hardware options, adding 26

print irregularities 211

print job

canceling from the printer control panel 52

canceling, from computer 52, 91

print quality troubleshooting

blank pages 215

characters have jagged edges 206

clipped pages or images 206

gray background on prints 208

horizontal voids appear on prints 220

print irregularities 211

print is too dark 212

print is too light 214

printer is printing solid black pages 217

repeating print defects appear on prints 212

shadow images appear on prints 207

skewed print 216

streaked horizontal lines appear on prints 218

streaked vertical lines 219

toner fog or background shading 222

toner rubs off 222

toner specks appear on prints 222

transparency print quality is poor 217

uneven print density 223

white streaks 221

print troubleshooting

error reading flash drive 200

held jobs do not print 202

incorrect characters print 204

incorrect margins on prints 209

jammed pages are not reprinted 199

job prints from wrong tray 203

job prints on wrong paper 203

jobs do not print 200

Large jobs do not collate 205

multiple-language PDF files do not print 199

paper curl 210

paper frequently jams 198

print job takes longer than expected 203

tray linking does not work 204

unexpected page breaks occur 205

printer 26

basic model 31

configurations 62

minimum clearances 8, 9

moving 8, 9, 167, 168

selecting a location 8, 9

shipping 168

printer configurations 31

basic model 62

configured model 62

printer control panel 32, 63

adjusting brightness 59

factory defaults, restoring 59, 99

indicator light 33, 63

Sleep button light 33, 63

using 32

printer control panel PIN

creating 54, 94

printer control panel, virtual

display

using the Embedded Web Server 52, 92

Printer had to restart. Last job may

be incomplete. 189

printer hard disk

disposing of 100

encrypting 102

installing 21

removing 23

wiping 102

printer hard disk encryption 102

printer hard disk memory erasing 102

printer information

where to find 6

printer IP address

finding 70

printer is printing blank pages 215

printer messages

[x]-page jam, clear manual feeder. [25y.xx] 179

[x]-page jam, clear standard bin. [20y.xx] 176

[x]-page jam, open front door. [20y.xx] 172

[x]-page jam, open rear door. [20y.xx] 175

[x]-page jam, open tray [x]. [24y.xx] 178

Cartridge low [88.xy] 181

Cartridge nearly low [88.xy] 181

Cartridge very low, [x] estimated pages remain [88.xy] 181

Cartridge, imaging unit mismatch [41.xy] 181

Change [paper source] to [custom string] load [paper orientation] 182

Change [paper source] to [custom type name] load [orientation] 181

Change [paper source] to [paper size] load [orientation] 182

Change [paper source] to [paper type] [paper size] load [orientation] 182

Complex page, some data may not have printed [39] 182

Configuration change, some held jobs were not restored [57] 182

Defective flash detected [51] 183

Error reading USB drive. Remove USB. 183

Error reading USB hub. Remove hub. 183

Imaging unit low [84.xy] 183

Imaging unit nearly low [84.xy] 183

Imaging unit very low, [x] estimated pages remain [84.xy] 183

Incorrect paper size, open [paper source] [34] 184

Insert Tray [x] 184

Insufficient memory for Flash Memory Defragment operation [37] 184

Insufficient memory to collate job [37] 184

Insufficient memory to support Resource Save feature [35] 184

Insufficient memory, some Held Jobs were deleted [37] 184

Insufficient memory, some held jobs will not be restored [37] 185

Load [paper source] with [custom string] [paper orientation] 185

Load [paper source] with [custom type name] [paper orientation] 185

Load [paper source] with [paper size] [paper orientation] 185

Load [paper source] with [paper type] [paper size] [paper orientation] 186

Load manual feeder with [custom string] [paper orientation] 186

Load manual feeder with [custom type name] [paper orientation] 186

Load manual feeder with [paper size] [paper orientation] 186

Load manual feeder with [paper type] [paper size] [paper orientation] 187

Maintenance kit low [80.xy] 187

Maintenance kit nearly low [80.xy] 187

Maintenance kit very low, [x] estimated pages remain [80.xy] 187

Memory full [38] 187

Network [x] software error [54] 188

Non-Lexmark [supply type], see User's Guide [33.xy] 188

Not enough free space in flash memory for resources [52] 188

Printer had to restart. Last job may be incomplete. 189

Reinstall missing or unresponsive cartridge [31.xy] 189

Reinstall missing or unresponsive imaging unit [31.xy] 189

Remove paper from standard output bin 189

Replace cartridge, 0 estimated pages remain [88.xy] 189

Replace cartridge, printer region mismatch [42.xy] 189

Replace imaging unit, 0 estimated pages remain [84.xy] 190

Replace maintenance kit, 0 estimated pages remain [80.xy] 190

Replace unsupported cartridge [32.xy] 190

Replace unsupported imaging unit [32.xy] 190

Serial option [x] error [54] 191

SMTP server not set up. Contact system administrator. 191, 192

Standard network software error [54] 191

Standard parallel port disabled [56] 191

Standard USB port disabled [56] 191

Too many flash options installed [58] 192

Too many trays attached [58] 192

Unformatted flash detected [53] 192

Unsupported option in slot [x] [55] 192

Unsupported USB hub, please remove 183

printer options troubleshooting internal option is not detected 195

Internal Solutions Port 197

tray problems 196

USB/parallel interface card 197

printer problems, solving basic 193

printer security

information on 61, 103

printer setup

verifying 30

printing

canceling, from the printer control panel 91

directory list 52, 90

font sample list 51, 90

forms 85

from a mobile device 50, 88

from flash drive 48, 87

from Macintosh 47, 85

from Windows 47, 85

menu settings page 55, 95

network setup page 55, 95

printing a directory list 90

printing a document 47, 85

printing a font sample list 90

printing a menu settings page 95

printing a network setup

page 55, 95

printing confidential and other held jobs

from a Macintosh

computer 51, 89

from Windows 51, 89

printing forms 85

printing from a flash drive 48, 87

printing from a mobile device 50, 88

publications where to find 6

Q

Quality menu 149

Quiet Mode 96

Quiet mode 56

R

recycled paper using 108, 158

recycling

Lexmark packaging 159

Lexmark products 159

toner cartridges 159

reducing noise 56, 96

Reinstall missing or unresponsive cartridge [31.xy] 189

Reinstall missing or unresponsive

imaging unit [31.xy] 189

Remote Operator Panel setting up 73

Remove paper from standard output bin 189

removing printer hard disk 23

repeat print jobs 50, 89

printing from a Macintosh computer 51, 89

printing from Windows 51, 89

repeating print defects appear on prints 212

Replace cartridge, 0 estimated pages remain [88.xy] 189

Replace cartridge, printer region mismatch [42.xy] 189

Replace imaging unit, 0 estimated pages remain [84.xy] 190

Replace maintenance kit, 0

estimated pages remain [80.xy] 190

Replace unsupported cartridge [32.xy] 190

Replace unsupported imaging unit [32.xy] 190

replacing

imaging unit 165

toner cartridge 163

Reports menu 121, 124

reserve print jobs

printing from a Macintosh computer 51, 89

printing from Windows 51, 89

restoring factory default

settings 99

s

safety information 4, 5, 230

Schedule Power Modes using 58, 98

security

modifying confidential print settings 53, 93

Security Audit Log menu 134

security lock 60, 100

security settings erasing 61

security settings information erasing 101

security Web page

printer security information 103

where to find 61

selecting a location for the

printer 8, 9

selecting paper 107

Serial option [x] error [54] 191

serial printing setting up 91

Set Date and Time menu 135

setting

paper size 36, 74

paper type 36, 74

TCP/IP address 124

setting Hibernate Timeout 58, 97

setting up serial printing 91

Setup menu 146

shipping the printer 168

showing icons on the home screen 71

Sleep Mode

adjusting 97

Sleep mode adjusting

SMTP server not set up. Contact

system administrator. 191, 192

SMTP Setup menu 131

standard bin, using 36, 74

Standard Network menu 122

Standard network software error [54] 191

Standard parallel port disabled [56] 191

standard tray

loading 37, 75

Standard USB menu 128

Standard USB port disabled [56] 191

statement of volatility 60, 100

status of parts

checking 95

status of parts and supplies checking 55

status of supplies

checking 95

storing

paper 108

supplies 163

storing print jobs 50, 89

streaked horizontal lines appear on prints 218

streaked vertical lines appear on

prints 219

streaks appear 221

Substitute Size menu 116

supplies

checking status 56, 95

checking, from printer control panel 95

checking, using the Embedded Web Server 56, 95

conserving 158

storing 163

using genuine Lexmark 160

using recycled paper 158

supplies, ordering

imaging unit 162

maintenance kit 162

toner cartridges 161

supply notifications configuring 53, 92

supported flash drives 49, 88

supported paper sizes 109

supported paper types and

weights 110

T

TCP/IP menu 124

telecommunication notices 236

tips

card stock 104

letterhead 105

on using envelopes 104

on using labels 105

transparencies 105

tips on using envelopes 104

toner cartridge

replacing 163

toner cartridges ordering 161

recycling 159

toner darkness adjusting 47,

Too many flash options installed [58] 192

Too many trays attached [58] 192

touch screen

buttons, using 65

transparencies

loading, multipurpose feeder 41, 79

tips 105

trays

linking 45, 83, 84

loading 37, 75

unlinking 45, 83, 84

troubleshooting

an application error has occurred 224

cannot open Embedded Web Server 224

checking an unresponsive printer 193

contacting customer support 226

solving basic printer problems 193

troubleshooting, display

printer display is blank 195

troubleshooting, paper feed

message remains after jam is cleared 199

troubleshooting, print

error reading flash drive 200

held jobs do not print 202

incorrect characters print 204

incorrect margins on prints 209

jammed pages are not reprinted 199

job prints from wrong tray 203

job prints on wrong paper 203

jobs do not print 200

Large jobs do not collate 205

multiple-language PDF files do not print 199

paper curl 210

paper frequently jams 198

print job takes longer than expected 203

tray linking does not work 204

unexpected page breaks occur 205

troubleshooting, print quality blank pages 215

characters have jagged edges 206

clipped pages or images 206

gray background on prints 208

horizontal voids appear on prints 220

print irregularities 211

print is too dark 212

print is too light 214

printer is printing solid black pages 217

repeating print defects appear on prints 212

shadow images appear on prints 207

skewed print 216

streaked horizontal lines appear on prints 218

streaked vertical lines 219

toner fog or background shading 222

toner rubs off 222

toner specks appear on prints 222

transparency print quality is poor 217

uneven print density 223

white streaks on a page 221

troubleshooting, printer options internal option is not detected 195

Internal Solutions Port 197

tray problems 196

USB/parallel interface card 197

U

unacceptable paper 107

understanding the home screen 64

understanding the home screen

buttons and icons 63

uneven print density 223

Unformatted flash detected [53] 192

Universal paper size settings configuring 36, 74

Universal Setup menu 121

unlinking trays 45, 83, 84

Unsupported option in slot [x] [55] 192

Unsupported USB hub, please remove 183

USB port 34, 66

USB/parallel interface card troubleshooting 197

User's Guide using 6

using Forms and Favorites 85

using Hibernate mode 57, 97

using recycled paper 158

using Schedule Power

Modes 58, 98

using the printer control

panel 32, 63

using the touch-screen buttons 65

Utilities menu 151

v

verify print jobs 50, 89

printing from a Macintosh computer 51, 89

printing from Windows 51, 89

verifying printer setup 30

vertical voids appear 221

virtual display

checking, using Embedded Web Server 52, 92

voids appear 221

volatile memory 60, 100 erasing 60, 101

volatility

statement of 60, 100

W

wiping the printer hard disk 102

Wireless menu 126

wireless network configuration information 27

wireless network setup using the Embedded Web Serve 30

wireless networking

Push Button Configuration Method 29

Start PIN Method 29

wireless setup wizard using 28

x

XPS menu 152