ICR-4434W - Router Advantech - Free user manual and instructions

USER MANUAL ICR-4434W Advantech

LTE Advanced Industrial Router

ICR-4434

USER MANUAL

PWR + RST WIFI1 ETH2 ETH1 ETH0 GNSS DIV ANT USB SERIAL & I/O

© 2023 Advantech Czech s.r.o. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photography, recording, or any information storage and retrieval system without written consent. Information in this manual is subject to change without notice, and does not represent a commitment on the part of Advantech.

Advantech Czech s.r.o. shall not be liable for incidental or consequential damages resulting from the furnishing, performance, or use of this manual.

All brand names used in this manual are the registered trademarks of their respective owners. The use of trademarks or other designations in this publication is for reference purposes only and does not constitute an endorsement by the trademark holder.

Used symbols

Danger – Information regarding user safety or potential damage to the router.

Attention - Problems that can arise in specific situations.

Information, notice – Useful tips or information of special interest.

CE UK CA

TÜVRheinland ^®

COTI

ISO 9001

Contents

1 Product Overview 2

1.1 Product Introduction 2
1.2 Product Usage Examples 3
1.3 Hardware Overview 5
1.4 Order Codes 7
1.5 Product Revisions 7
1.6 Package Contents 8
1.7 Product Dimensions 9
1.8 Mounting Recommendations 11
1.9 Wall Mounting 12
1.10 DIN Rail Mounting 13
1.11 Product Label 14

2 Hardware Functionality 15

2.1 SIM Card Slots 15
2.2 Antennas Interfaces 16
2.3 Ethernet Interfaces 16
2.4 Power over Ethernet (PoE) PSE 17
2.5 SFP Cage 19
2.6 Power Supply 20
2.7 Low Power Mode 21
2.8 I/O Port Interfaces 22
2.9 Serial Interfaces 23
2.10 USB Port 24
2.11 MicroSD Card Reader 25
2.12 LED Status Indication 27
2.13 Reset Functions 28

3 First Use 29

3.1 Accessories Connection 29
3.2 Router Configuration 29

4 Technical Parameters 31

4.1 Basic Parameters 31
4.2 Standards and Regulations 32
4.3 Type Tests and Environmental Conditions 33
4.4 Parameters of Cellular Module 34
4.5 Parameters of GNSS 35
4.6 Parameters of WiFi 36

4.7 Parameters of I/O Ports 37
4.8 Parameters of Serial Interfaces 37
4.9 Parameters of PoE 38
4.10 System Configuration 38

Appendix A: Troubleshooting 39

Appendix B: Customer Support 42

Appendix C: Regulatory & Safety Information 43

Appendix D: Related Documents 45

List of Figures

1 Access to the Internet from LAN 3
2 Backed up Access to the Internet 3
3 Using VPN Tunnel 4
4 Serial Gateway 4
5 Hardware Overview of the Router 5
6 Router Dimensions – Front, Top and Right view with Wall Mounting holder . . . 9
7 Router Dimensions – Front, Top and Right view with DIN holder ..... 10
8 Rotated Wall Mounting Clips 12
9 Default Position of the DIN Rail Clips 13
10 Removing Router from the DIN Rail 13
11 Label Example 14
12 SIM Cards Insertion 15
13 Ethernet Connector Pinout of RJ45 Socket 16
14 PoE PSE Funcional Scheme 17
15 SFP Module Installation 19
16 Power Connector Pinout 20
17 Position of the Grounding Screw 21
18 I/O Connector Pinout 22
19 Functional Scheme of the Binary Interface 22
20 Serial Connector Pinout 23
21 USB Connector Pinout 24
22 MicroSD Card Insertion 25
23 Resetting the Router 28
24 Router's Web Interface 30

List of Tables

1 Hardware Overview of the Router 6
2 Order Codes Overview 7
3 HW Revisions History 7
4 Contents of Package 8
5 Ethernet Connector Pinout Description of RJ45 Socket 16
6 PoE PSE Parameters 18
7 Tested SFP Modules 19
8 Power connector pinout 20
9 Connection of I/O Ports 22
10 Connection of RS232 23
11 Connection of CAN Bus 23
12 Connection of RS485 23
13 USB Connector Pinout 24
14 Technical Specifications of MicroSD Card 25
15 LED Status Indication 27
16 Basic Parameters 31
17 Standards and Regulations 32
18 Type Tests and Environmental Conditions 33
19 Technical Parameters of Cellular Module 34
20 Technical Parameters of GNSS 35
21 Technical Parameters of WiFi 36
22 Electrical Characteristics of Binary Inputs 37
23 Parameters of Serial Interfaces 37
24 System Configuration 38

1. Product Overview

1.1 Product Introduction

The ICR-4434 is LTE Advanced Cat 12 Router & Powerful Edge Computing Gateway focused on the global market.

Thanks to the ultra high-speed of data transfer, up to 600 Mbps for download and 150 Mbps for upload, is this router an ideal solution for demanding IoT applications such as industrial routers and gateways, digital signage, industrial computers, and tablets, etc.

Two antennas, the main ANT and the diversity DIV, are intended for the cellular network. An antenna for GNSS can be connected to the router. The router, assembled in a robust metal box, is equipped with five 1Gb Ethernet ports, one SFP cage together with interfaces of RS232, RS485, CAN bus, two binary inputs and two binary outputs. To backup the cellular connection, the router offers two SIM card readers on the rear side of the router under the SIM cover. A microSD card can be inserted under this cover as well. The designated router models can be equipped with a WiFi module with 3x3 MIMO antennas.

Configuration of the router may be done via a password-protected Web interface. Web interface provides detailed statistics about the router's activities, signal strength, detailed system log etc. The router supports VPN tunnels using IPSec (), OpenVPN, GRE, L2TP or PPTP to make sure safe communication. IPv6 Dual Stack, DHCP, NAT, NAT-T, DynDNS, DNS proxy, VLAN, QoS, NTP, VRRP, control by SMS, port forwarding, primary connection backup and many other functions are supported.

The router provides diagnostic functions, which include automatically monitoring the PPP connection, automatic restart in case of connection losses, Low Power Mode and hardware watchdog that monitors the router status.

The user may insert Linux scripts which are started on various actions. It is possible to create up to four different configurations for the same router. These configurations can be switched when necessary via Web interface, SMS or binary input status.

The router can automatically upgrade its configuration and firmware from your central server. WebAccess/DMP and WebAccess/VPN remote device management platforms are supported as well.

Examples of possible applications

• mobile office
• fleet management
• security system
• telematic
• telemetric
• remote monitoring
  • vending and dispatcher machines

1.2 Product Usage Examples

The router is primarily intended for these four basic situations:

I. Access to the Internet from LAN

graph TD
    A["LAN"] -->|ETH| B["Configured router"]
    B --> C["Mobile network"]
    C --> D["Router"]
    D --> E["Internet"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#cff,stroke:#333

Figure 1: Access to the Internet from LAN

II. Backed up access to the Internet (from LAN)

graph TD
    A["LAN"] -->|ETH| B["Configured router"]
    B -->|ETH| C["Routers"]
    C -->|Cable connection| D["Internet"]
    D -->|Wireless connection| C
    C -->|Wireless connection| E["Mobile network"]
    E -->|Cable connection| F["Router"]
    F -->|Cable connection| G["Router"]
    G -->|Wireless connection| H["Router"]

Figure 2: Backed up Access to the Internet

III. Secure networks interconnection or using VPN

graph TD
    A["ETH"] --> B["LAN"]
    B --> C["Mobile network"]
    C --> D["Router"]
    D --> E["Tunnel"]
    E --> F["Internet"]
    F --> G["Router"]
    G --> H["ETH"]
    H --> I["LAN"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#cff,stroke:#333
    style F fill:#ffc,stroke:#333
    style G fill:#cfc,stroke:#333
    style H fill:#fcc,stroke:#333
    style I fill:#cfc,stroke:#333

Figure 3: Using VPN Tunnel

IV. Serial Gateway

graph TD
    A["Configured router"] -->|RS232 / RS485| B["Mobile network"]
    B --> C["Router"]
    C --> D["Internet"]
    D --> E["Router"]
    E --> F["SCADA"]
    F --> G["LAN"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcf,stroke:#333
    style E fill:#cff,stroke:#333
    style F fill:#ffc,stroke:#333
    style G fill:#cfc,stroke:#333
    linkStyle 0 stroke:#000,stroke-width:2px
    linkStyle 1 stroke:#000,stroke-width:2px
    linkStyle 2 stroke:#000,stroke-width:2px
    linkStyle 3 stroke:#000,stroke-width:2px
    linkStyle 4 stroke:#000,stroke-width:2px
    linkStyle 5 stroke:#000,stroke-width:2px
    linkStyle 6 stroke:#000,stroke-width:2px
    linkStyle 7 stroke:#000,stroke-width:2px
    linkStyle 8 stroke:#000,stroke-width:2px
    linkStyle 9 stroke:#000,stroke-width:2px
    linkStyle 10 stroke:#000,stroke-width:2px

Figure 4: Serial Gateway

1.3 Hardware Overview

The router case preview is shown in Figure 5. A short description of hardware parts of the router is listed in Table 1, including the links to the chapters with a detailed description.

SING SINT SIN TECH DAT OUTPUT INT HDD USB PWR 10 9 WIFI 2 PWR + - RST ETH2 ETH1 ETH0 GNSS DIV ANT USB SERIAL & IN 6 7 8 13 12 SIM & SD 13 11

Figure 5: Hardware Overview of the Router

# Item/Caption Type		Description
1	LEDs	—	Status LED indication; see Chapter 2.12.
2	RST	—	Button to reboot the router or to restore the default configuration; see Chapter 2.13.
3 PWR 2-pin		terminal	Power supply socket; see Chapter 2.6.
4 ETH2 SFP cage SFP cage socket for modules with speed up to 10 Gbps; see Chapter 2.5.
5	ETH1	RJ45	1 Gb Ethernet connection for the second LAN; see Chap-ter 2.3.
6	ETH0	RJ45	1 Gb Ethernet switched connection (with four ports) for the first LAN; see Chapter 2.3.
7	USB	USB-A	USB 2.0 host port; see Chapter 2.10.
8 SERIAL & I/O	14-pin terminal		RS232, RS485, CAN bus, binary input, and binary output interfaces. See Chapter 2.8 for more information, Chap-ter 4.7 for I/O parameters, and Chapter 4.8 for serial inter-face parameters.
9 GNSS, DIV, ANT		SMA	Cellular module and GNSS antenna connectors. See Chapter 2.2 for more information, Chapter 4.4 for cellular module parameters and Chapter 4.5 for GNSS parame-ters.
10	WIFI1	R-SMA	Connectors for the WiFi antennas. See Chapter 2.2 for more information and Chapter 4.6 for WiFi parameters.
11 Grounding screw		M3	Pay attention to proper grounding; see Chapter 2.6.
12 SIM slots microSD slot		Mini SIM microSD	Two Mini SIM card slots; see Chapter 2.1 for more infor-mation and Chapter 4.4 for cellular module parameters. MicroSD card slot; see Chapter 2.11.
13	Wall clips	—	Wall mounting clips, included as standard accessories; see Chapter 1.9.

Table 1: Hardware Overview of the Router

1.4 Order Codes

Order codes overview is shown in the table below.

Order code Configuration
ICR-4434	LTE Advanced Cat 12 cellular module, Gb ETH SWITCH, GNSS, SFP cage, USB, microSD card slot, RS232, RS485, CAN bus, two binary inputs, two binary outputs, two SIM readers
ICR-4434S	LTE Advanced Cat 12 cellular module, Gb ETH SWITCH, GNSS, SFP cage, PoE PSE, USB, microSD card slot, RS232, RS485, CAN bus, two binary inputs, two binary outputs, two SIM readers
ICR-4434W	LTE Advanced Cat 12 cellular module, Gb ETH SWITCH, GNSS, SFP cage, Dual-Band WiFi, USB, microSD card slot, RS232, RS485, CAN bus, two binary inputs, two binary outputs, two SIM readers
ICR-4434WS	LTE Advanced Cat 12 cellular module, Gb ETH SWITCH, GNSS, SFP cage, PoE PSE, Dual-Band WiFi, USB, microSD card slot, RS232, RS485, CAN bus, two binary inputs, two binary outputs, two SIM readers
ICR-4434W1 ^1	LTE Advanced Cat 12 cellular module, Gb ETH SWITCH, GNSS, SFP cage, Dual-Band WiFi, USB, microSD card slot, RS232, RS485, CAN bus, two binary inputs, two binary outputs, two SIM readers
ICR-4434W1S ^1	LTE Advanced Cat 12 cellular module, Gb ETH SWITCH, GNSS, SFP cage, PoE PSE, Dual-Band WiFi, USB, microSD card slot, RS232, RS485, CAN bus, two binary inputs, two binary outputs, two SIM readers

Table 2: Order Codes Overview

1.5 Product Revisions

For the product revision history, see the table below. The revision number is printed on the packaging and product labels.

The router GUI can also display the product revision under Status -> General -> System Information -> Product Revision. Please note that the default revision (Rev.1.0) is unavailable here.

Rev.#	Description
1.0	Initial version (revision not printed on the labels).
2.0	New design of the mainboard and PoE board; see PCN-2023-03 for details.

Table 3: HW Revisions History

1.6 Package Contents

The standard set of router includes items listed in the following table:

Item#	Description Figure Q'ty
1	Router 1 pcs
2	Wing for wall mounting (screwed on the router)		2 pcs
3	2-pin terminal block for power supply (deployed on the router)		1 pcs
4	14-pin terminal block for RS232, RS485, CAN BUS, and I/O (deployed on the router)		1 pcs
5	Printed Quick Start Guide Leaflet		1 pcs

Table 4: Contents of Package

1.7 Product Dimensions

For the dimensions of the router see the figures below. Note that all sizes are measured in millimeters.

Variant with Wall Mounting Clip

SIM2 SIM1 SIG TECH DAT OUT1 OUT0 IN1 INO USR PWR 47 96 210,3 Φ5 ADVANTECH ICR-4400 72 9,6 195 48,2 222,7 RW1 WIFI1 PWR RST ETH2 ETH1 ETH0 GNSS DIV ANT USB SERIAL & I/O 1,2

Figure 6: Router Dimensions – Front, Top and Right view with Wall Mounting holder

Variant with DIN Rail Clip

SIM2 SIM1 SIG TECH DAT OUT1 OUT0 IN1 IN0 USR PWR 55 110 55 47 56.2 9.6 ADVANTECH ICR-4400 195.00 56.2 47 WIFI1 PWR RST ETH2 ETH1 ETH0 GNSS DIV ANT USB SERIAL & I/O

Figure 7: Router Dimensions – Front, Top and Right view with DIN holder

1.8 Mounting Recommendations

The router can be placed:

• on a flat surface,
• on a wall using the wall mounting clip (see Chapter 1.9),
• on a DIN rail EN 60715 with the metal DIN rail clip (see Chapter 1.10)

For most applications with a built-in router within a switchboard, it is possible to recognize two kinds of environments:

• A non-public, industry environment of low voltage with high interference,
• a public environment of low voltage and without high interference.

For both of these environments, it is possible to mount the router to a switchboard, after which there is no need to have examination immunity or issues in connection with EMC according to EN 61439-1:2011.

!

In compliance with the EN 61439-1:2011 specification, it is necessary to observe the following assembly instructions for a router attached to a switchboard:

• For whip antennas it is recommended to observe a minimum distance of 6 cm from cables and metal surfaces on every side in order to avoid interference. When using an external antenna separate from the switchboard it is necessary to fit a lightning conductor.
• When mounting a router on sheet-steel we recommend using a cable antenna.

• For all cables, we recommend to bind the bunch, and for this we recommend:

• The length of the bunch (the combination of power supply and data cables) should be a maximum 1.5 m. If the length of data cables exceeds 1.5 m or if the cable is leading towards the switchboard, we recommend installing surge protectors.

• Data cables must not be binded together with mains voltage cables 230V / 50Hz or 120V / 60Hz .

- Sufficient space must be left between each connector for the handling of cables,

- To ensure the correct functioning of the router we recommend the use of an earth-bonding distribution frame for the grounding of the grounding screw, see Chapter 2.6.

1.9 Wall Mounting

The wall mounting clip is supplied with the router as standard accessories.

The router can be screwed to a wall (or another surface) using the wall mounting clips. Two wall mounting clips are assembled to the router during the production and need to be rotated as shown of Figure 8.

There are two wholes on the clip with a diameter of 5 millimeters. For detailed information about the mounting dimensions see Figure 6 in Chapter 1.7.

When mounting the wall mounting clip, tighten the screws with max. torque of 0.4 Nm.

Technical diagram of a mechanical component with two vertical panels and green circular arrows indicating rotation or movement (no text or symbols)

Figure 8: Rotated Wall Mounting Clips

1.10 DIN Rail Mounting

The DIN rail clips are not supplied with the router as standard accessories, but they can be ordered by the order code BB-DIN-ICR32 (two pieces for one router).

Two DIN rail clips can be assembled to the router and used to mount it to the DIN rail which meets the 60715 standards. The default position of the clips is shown in Figure 9. If needed, the clips can be rotated vertically as well.

When mounting the clips, tighten the screws with max. torque of 0.4 Nm.

Two identical black electrical connectors with green circular arrows indicating rotation or direction (no text or symbols)

Figure 9: Default Position of the DIN Rail Clips

To remove the router from the DIN rail, it is necessary to lightly push down the router so that the bottom part of the DIN rail clip hitched to the DIN rail get out of this rail and then fold out the bottom part of the router away from the DIN rail as shown in Figure 10.

DIN rail Router 1. 2. 3.

Figure 10: Removing Router from the DIN Rail

1.11 Product Label

An example of the product label, with all the information printed on it, is in the figure below.

ICR-4434 Industrial Cellular Router 9-48V === 1.6A MAX CE UK CA E8 10R-06 11459 Advantech Czech s.r.o., Sokolska 71 56204 Usti nad Orlici, Czech Republic P/N: ICR-4434 Rev.X.X S/N: ACZ1100123456785 MAC: 01:23:45:67:89:AB IMEI: 123456789012345 Def. password: P23456785h

Figure 11: Label Example

2. Hardware Functionality

See Chapter 1.3 for the product hardware overview. Table 1 lists a short description of the hardware, including the links to the chapters with a detailed description.

2.1 SIM Card Slots

Slots for two SIM cards are located on the router under a metal cover. If you intend to use this device to communicate over a cellular network, please place an activated data-provisioned SIM card into the SIM card reader.

You can install two SIM cards simultaneously to utilize the switching feature. The SIM cards may have different APNs (Access Point Names) adjusted. The SIM card changing procedure is described below. Enter the PIN in the router's web interface if the PIN is required for the SIM (Administration -> Unlock SIM Card).

Type of SIM card: Mini SIM (2FF) 25.0 x 15.0 x 0.76 mm.

Inserting the SIM card:

• Always disconnect the router from the power supply before handling the SIM card.
- Unscrew two screws on the SIM card cover and remove the cover.
- To remove an inserted SIM card, use the flat end of a spudger, or your fingernail, press the SIM card slightly into its slot until you hear a click. After hearing this click, release the card, and it will pop out of its slot.
- To insert a SIM card push card into the slot until it clicks into place.
- Place back the cover and fix it by two screws.

SIM1 SIM2 SIM & SD

Figure 12: SIM Cards Insertion

2.2 Antennas Interfaces

SMA connectors ANT and DIV are intended to be used for connection of the cellular antennas to the router. The GNSS antennas can be connected to the GNSS. In addition, R-SMA connectors WIFI are available for the connecting the WiFi antennas.

Do not run the router without connected cellular antennas as the energy from the transmission is effectively reflected by the open end and can damage the equipment.

Recommended tightening moment for screwing the antenna to the SMA connector is 0.9 Nm.

2.3 Ethernet Interfaces

The RJ45 panel socket is used for four ETH0 (switched) and one ETH1 Ethernet interfaces. The pinout of the socket is shown in Figure 15 and described in Table 5.

① ⑧

Figure 13: Ethernet Connector Pinout of RJ45 Socket

Pin	10base-T & 100base-T	1000base-T	PoE PSE (Mode B)
1	Tx+ (Transmit Data+)	BI_DA+ (BiDirectional pair A+)	—
2	Tx- (Transmit Data-)	BI_DA- (BiDirectional pair A-)	—
3	Rx+ (Receive Data+)	BI_DB+ (BiDirectional pair B+)	—
4	—	BI_DC+ (BiDirectional pair C+)	PoE PSE+ (positive pole)
5	—	BI_DC- (BiDirectional pair C-)	PoE PSE+ (positive pole)
6	Rx- (Receive Data-)	BI_DB- (BiDirectional pair B-)	—
7	—	BI_DD+ (BiDirectional pair D+)	PoE PSE- (negative pole)
8	—	BI_DD- (BiDirectional pair D-)	PoE PSE- (negative pole)

Table 5: Ethernet Connector Pinout Description of RJ45 Socket

All four ETH0 ports can be used for PoE PSE if the router is equipped with this feature. For more information about the PoE, see Chapter 2.4; for technical parameters, see Chapter 4.9.

The isolation barrier of the Ethernet ports against the ground is 1500 V.

2.4 Power over Ethernet (PoE) PSE

Available only for models with PoE PSE feature; see Chapter 1.4 for the order codes.

The IEEE 802.3af/PoE (Type 1) and IEEE 802.3at/PoE+ (Type 2) standards are supported. The device is Mode B compliant.

You can use thepse command to control the PoE functionality; see the Commands and Scripts application note.

The router power supply must be 48 V DC to work as the PoE PSE device.

The PoE PSE feature allows the router to power other devices over the Ethernet socket; see the functional scheme in Figure 14.

graph TD
    A["Powered devices"] --> B["Power source equipment"]
    C["Powered devices"] --> D["Advantech router"]
    D --> E["Internet"]
    F["Power supply"] --> D
    G["SCADA/FTP"] --> H["Internet"]

Figure 14: PoE PSE Funcional Scheme

The PoE PSE is supported by all four ETH0 network sockets and can be enabled separately in the Ethernet configuration pages; see the router configuration manual [1], Chapter Configuration -> Ethernet Configuration, for details. For the Ethernet socket pinout, see Chapter 2.3.

For a current PoE state, see the General status page in the GUI. When enabled and an external device is powered, you can find current, voltage, power, and power class information here.

The following table summarizes the PoE parameters.

PoE PSE parameters
Required power supply parameters	48 V / up to 135 W
Power available to a PoE device	12.95 W / per port
Required power supply wattage for a PoE device	15.40 W / per port
Power available to a PoE(+) device	25.50 W / per port
Required power supply wattage for a PoE(+) device	30.0 W / per port

Table 6: PoE PSE Parameters

PoE Power Budget Examples

Example #1

This example is for the Advantech RPS-ICR4-WR2-PSE power supply, which can supply a power of 65 W. We will use 15 W as the maximum router power consumption; see Chapter 4.1. You can use this power supply to power:

• up to three PoE devices (3 × 15.4 W + 15 W = 61.2 W < 65 W),
• just one PoE+ device (1 × 30 W + 15 W = 45 W < 65 W).

Example #2

To power four PoE+ devices, you should power the router with a minimum power supply of 135 W; see the following calculation:

- required power supply wattage = 4 × 30 W + 15 W = 135 W.

Use a power supply with enough power to cover the required power consumption of all connected PoE devices, including the router itself. We recommend using a power supply with some power reserve.

!

2.5 SFP Cage

A hot-pluggable (SFP) network interface module with a speed of up to 10 Gbps can be settled into the ETH2 SFP cage.

Installing an SFP Module

To install a SFP module, see Figure 15 and follow these steps:

• You should use the bale clasp if the SFP module is equipped with it. If so, close the clasp before inserting the SFP module.
• Hold the SFP module with the hardware label facing up.
• Insert the SFP module into the ETH2 slot and gently push on it until it snaps into the slot tightly.

AD+HTECH OUTR OUTR WIFI WIFI LISR PWR LISR WIFI PWR + - RST ETH2 ETH1 ETH

Figure 15: SFP Module Installation

See Table 7 for a list of successfully tested SFP modules on the product.

Model Manufacturer
SFP-GSM-20K Advantech
ML-S+31Dout-10	MaxLink
S-3553LC20D	MikroTik
SFP-PLUS-LR10-HPE	Hewlett Packard
SFP-TXCIS	OEM
TXM431-LR(UN)	TP-Link
UF-RJ45-1G	Ubiquiti

Table 7: Tested SFP Modules

2.6 Power Supply

Two pin terminal connector with 3.5mm pitch is used to power the router. Corresponding connector is supplied with the router as a standard accessories.

Pin Signal mark Description
1	VCC(+)	Positive pole of DC supply voltage (+9 to +48 V DC)
2	GND(-)	Negative pole of DC supply voltage

Table 8: Power connector pinout

① ② 9 - 48 V DC

Figure 16: Power Connector Pinout

Required power supply voltage for the router is between +9 V and +48 V DC, see the connection scheme on Figure 16. Protection against reversed polarity without signaling is built into the router. For correct operation it is necessary that the power source is able to supply power of 18 W (non-PoE version).

If the router is grounded, using the grounding screw, there is no protection against the reversed polarity. The negative pole of the DC power supply must be at the same voltage reference as the grounding screw. If not, a voltage difference between these two points might damage the router, and only an authorized service center can fix it.

The power voltage for the PoE router version must be 48 V DC to work as the PoE PSE device.

All metal parts, including the box, are connected together with the negative pole of the power supply (common pole). If recommended for the installation environment, protect the router by grounding it properly by the grounding screw, see Figure 17.

Close-up of a black mechanical component with a green arrow pointing to a circular feature (no text or symbols visible)

Figure 17: Position of the Grounding Screw

2.7 Low Power Mode

In applications requiring low power consumption (such as solar power - not 7/24 mode) is strictly recommended to use LPM mode prior to powering down the entire router.

LPM (Low Power Mode) is a router mode where the router is in sleep mode with minimal power consumption; see Chapter 4.1 for the LPM consumption. The router can be woken up from this mode by a signal applied to the BIN1 input or after a predetermined period of time. Putting the router into LPM mode can be done using the 1pm command, see Commands and Scripts application note for more details.

2.8 I/O Port Interfaces

The I/O user interface is designed for binary input processing and binary output control. The pinout of the I/O interface is described in Figure 18 and Table 9. For detailed electrical parameters see Chapter 4.7. The functional scheme of connection for the binary input and binary output is in Figure 19.

11 12 13 14

Figure 18: I/O Connector Pinout

Pin Signal mark Description

11 BIN0 The first binary input
12 BOUT0 The first binary output
13 BIN1 The second binary input
14 BOUT1 The second binary output

Table 9: Connection of I/O Ports

Binary input BINx Input max. 48 V* Binary output BOUTx Fuse Relay max. 48 V* ESD Output ESD * This power source must have common ground with the router. router

Figure 19: Functional Scheme of the Binary Interface

2.9 Serial Interfaces

The RS232, RS485 CAN serial interfaces together with the two I/O interfaces are physically connected to the 14-pin terminal block panel socket. All these interfaces are not isolated from the router. The pinout of this connector is described in Figure 20 and the tables below.

8 9 10 1 2 3 4 5 6 7

Figure 20: Serial Connector Pinout

Pin Signal mark Description
1 RXD Received Data
2 CTS Clear to Send
3 GND Ground
4 RTS Request to Send
5 TXD Transmit Data

Table 10: Connection of RS232

Pin Signal mark Description
6 CAN_H CAN High
7 CAN_L CAN Low

Table 11: Connection of CAN Bus

Pin Signal mark Description
8 B (+) In/Out
9 A (-) In/Out
10 GND Ground

Table 12: Connection of RS485

2.10 USB Port

There is one USB 2.0 host port with socket of USB-A type. USB Mass Storages and FTDI serial converters are supported. For a piece of advice, how to fix an unsupported FTDI chip, see the Commands and Scripts application note, chapter How to Use Unsupported FTDI Chip.

The USB port is disabled on overload to prevent its damage (connected device is trying to get too high current). The port is enabled again after the reboot of the router.

Mounting USB Flash Drive to the System

It is necessary to mount the USB flash drive to be able to access it in the system of the router. Follow these steps to mount the drive:

• Use the dmesg command to see the list of recently connected devices.
• In the output of the command find out the entry for the microSD card, for example: sda: sda1
• To mount the card to to mnt directory, use the mount command: mount /dev/sda1 /mnt

For more information about the commands for creating, mounting, checking and unmounting a file system on a USB Flash Drive, see the application note for Ext4_tools router app.

USB Socket Pinouts

USB socket pinouts is described in Figure 21 and Table 13.

Diagram of a connector with labeled parts 1 and 4, showing internal structure and pin layout.

Figure 21: USB Connector Pinout

Pin	Signal mark	Description Data flow direction
1	+5 V	Positive pole of 5 V DC supply voltage, 0.5 A
2	USB data -	USB data signal – negative pole	Input/Output
3	USB data +	USB data signal – positive pole	Input/Output
4	GND	Negative pole of DC supply voltage

Table 13: USB Connector Pinout

2.11 MicroSD Card Reader

The microSD card reader is located on the router's rear panel under a metal cover. This card reader allows the router to operate with microSD memory cards. The technical specifications are stated in the table below. The microSD card changing procedure is described below.

Technical specifications of microSD card
Supported technologies SD, SDHC, SDXC
Supported capacity SDHC	SDXC	up to 32 GBfrom 32 GB to 512 GB
Supported microSD card filesystems		vfat, ext2, ext3, ext4

Table 14: Technical Specifications of MicroSD Card

Inserting the microSD card:

• To remove an inserted microSD card, use the flat end of a spudger, or your fingernail, press the card slightly into its slot until you hear a click, release the card and it will pop out of its slot.
• To insert a microSD card push card into the slot with correct orientation as shown on the picture until it clicks into place.

microSD SIM & SD

Figure 22: MicroSD Card Insertion

Mounting microSD Card to the System

It is necessary to mount the microSD card to be able to access it in the system of the router. Follow these steps to mount the card:

• Use the dmesg command to see the list of recently connected devices.
• In the output of the command find out the entry for the microSD card, for example: mmcblk0: p1
• To mount the card to to mnt directory, use the mount command: mount /dev/mmcblk0p1 /mnt

For more information about the commands for creating, mounting, checking and unmounting a file system on a microSD card, see the application note for Ext4_tools router app.

2.12 LED Status Indication

There are status LEDs on the top side of the router to provide router status information. Moreover, ETH0 and ETH1 connectors, located on the front panel, have two additional LEDs providing information about the port status.

	Caption	Color State	Description
➊	PWR Green		OnBlinkingFast blinking	The router is booting up.The router booted up and is ready.The router firmware is being updated.
➌	USR	Green	—	The function of this LED is user-defined.
➌0	IN0	Green	On	The first binary input is active.
➌1	IN1	Green	On	The second binary input is active.
➌0	OUT0	Green	On	The first binary output is active.
➌1	OUT1	Green	On	The second binary output is active.
↑↓	DAT	Green	Blinking	Cellular communication is in progress.
||||	SIG	GreenOrangeRed	OnOnOn	Good cellular signal.Fair cellular signal.Poor cellular signal.
➌	TECH	GreenOrange	OnOn	The active SIM uses 4G technology.The active SIM uses 3G technology.
➌	SIM1 GreenRed		OnFast blinking	SIM1 is active for the cellular connection.A SIM1 issue (missing card or PIN not entered).
➌	SIM2 GreenRed		OnFast blinking	SIM2 is active for the cellular connection.A SIM2 issue (missing card or PIN not entered).
	ETH0ETH1	GreenGreen	OnOff	Selected 1 Gbps bit rate.Selected 100/10 Mbps bit rate.
	ETH0ETH1	YellowYellowYellow	OnBlinkingOff	The network cable is connected.Data transmission.The network cable is not connected.

Table 15: LED Status Indication

2.13 Reset Functions

Consider creating a router configuration backup before performing the router's factory reset.

The RST button can be used in three different scenarios:

• Reset: Hold the RST button for less than 4 seconds; the router will reboot, applying its customized configuration. The router reset can be initiated by clicking the Reboot menu item in the router web GUI.
• Factory Reset: To restore the default factory configuration of the router, press and hold the RST button for more than 4 seconds. After that, the PWR LED turns off and on again. We recommend holding the RST button for 1 second after turning on the PWR LED.
• Emergency Factory Reset: If the router cannot boot up due to the incorrect configuration, turn off the router (disconnect the power supply). Then, push and hold the RST button, turn on the router and hold the RST button for at least 10 seconds. The router configuration will be set to the default one.

It is necessary to use a narrow screwdriver or any other small tool to press the RST button.

Exterior view of a black AD-AU-TECH network device with attached ports and a blue screwdriver (no readable text or symbols)

Figure 23: Resetting the Router

3. First Use

3.1 Accessories Connection

Before putting the router into operation, it is necessary to connect all the components required to run your applications; see Chapter 1.3 for the hardware overview. Remember to insert a SIM card for the cellular connection; see Chapter 2.1.

Do not run the router without antenna connected to the main antenna connector as the energy from the transmission is effectively reflected by the open end and can damage the equipment.

3.2 Router Configuration

Initial router configuration can be made via a web browser on your PC. Here you can perform router monitoring, configuration, and administration.

Connect the power supply to the router, see Chapter 2.6, and the router will boot up. By default, the router will automatically log on to the default APN of the inserted SIM card. Configure your PC to get the IP settings automatically from the network. Connect the network card of your PC to the default router LAN interface, Ethernet port ETH0, and the DHCP server will assign an IP address to your PC.

To get the router web interface, enter the https://192.168.1.1 address in a web browser. Please note that usage of the HTTPS protocol for secure communication over the network is required.

There is just the root user account created on the router by default. See the product label on the router for its default password ^1 . Log in to the web interface with the root user and his password. If logged in successfully, the user will have access to the router web interface, see Figure 24. See the router configuration manual [1] for a detailed description and examples of the router configuration.

After logging on to the device for the first time, we strongly recommend changing the default password due to security reasons.

For security reasons, we recommend regularly updating the router's firmware to the latest version. Downgrading the firmware to an older version than the production version or uploading firmware intended for a different device may cause the device's malfunction.

All routers have the WebAccess/DMP client pre-installed by default. The activated client periodically uploads router identifiers and configuration to the WebAccess/DMP server. See the configuration manual [1], chapter Basic Information -> WebAccess/DMP Configuration, for more information.

Status	General Status
General Mobile WAN WiFi Network DHCP IPsec WireGuard DynDNS System Log	Mobile Connection
Configuration	SIM Card : 1st IP Address : 10.80.0.91 IPv6 Address : Unassigned Rx Data : 0.5 Tx Data : 0.5 Uptime : 0 days, 10 hours, 3 minutes
Ethernet VRRP Mobile WAN PPPoE WiFi Backup Routes Static Routes Firewall NAT OpenVPN IPsec WireGuard GRE LZTP PPTP Services Expansion Port 1 Expansion Port 2 USB Port Scripts Automatic Update	ETHO IP Address : 10.64.0.97 / 255.255.252.0 IPv6 Address : f000:040:1:07 / 56 MAC Address : 02:AD:FF:00:00:97 Rx Data : 1.2 MB Tx Data : 49.9 KB
Customization	ETH1 IP Address : 10.65.0.97 / 255.255.252.0 IPv6 Address : f000:041:1:07 / 56 MAC Address : 02:AD:FF:01:80:97 Rx Data : 104.6 KB Tx Data : 688 B
Router Apps	ETH2 IP Address : 10.66.0.97 / 255.255.252.0 IPv6 Address : f000:042:1:07 / 56 MAC Address : 02:AD:FF:02:00:97 Rx Data : 155.9 KB Tx Data : 28.3 KB
Administration	WIFI AP 1 IP Address : Unassigned IPv6 Address : Unassigned MAC Address : 04:F0:21:67:3C:B7
Users Change Profile Change Password Set Real Time Clock Set SMS Service Center Unlock SIM Card Unblock SIM Card Send SMS Backup Configuration Restore Configuration Update Firmware Reboot Logout	More Information <
	WIFI AP 3 IP Address : Unassigned IPv6 Address : Unassigned MAC Address : 04:F0:21:4C:EB:BF
	WIFI STA 1 IP Address : Unassigned IPv6 Address : Unassigned MAC Address : 04:F0:21:68:3C:B7
	More Information <
	WIFI STA 2 IP Address : Unassigned IPv6 Address : Unassigned MAC Address : 04:F0:21:4D:EB:BF
	More Information <
	Peripheral Ports
	Expansion Port 1 : RS-232 Expansion Port 2 : RS-485 Binary Input 8 : On Binary Input 1 : On Binary Output 8 : On Binary Output 1 : On
	System Information
	Firmware Version : 6.3.4 (2022-01-20) BETA #1526 Serial Number : ACI1199000000975 Hardware UUID : N/A Profile : Standard Supply Voltage : 23.9 V Temperature : 52 °C Time : 2022-01-21 13:53:56 Uptime : 8 days, 10 hours, 5 minutes
	Licenses <

Figure 24: Router's Web Interface

A detailed description of the router settings in the web interface can be found in the configuration manual [1] of the router.

4. Technical Parameters

4.1 Basic Parameters

Parameter Description
Temperature range Operating	Storage	-40 °C to +75 °C (-40 °F to +167 °F) ^1 -40 °C to +85 °C (-40 °F to +185 °F)
Humidity Operating	Storage	5 to 95 % relative humidity non condensing5 to 95 % relative humidity non condensing
Altitude Operating 2000 m / 70 kPa
Degree of protection IP30
Supply voltage 9 – 48 V DC
Battery for RTC CR1225
Consumption for non-WiFi (WiFi) version	IdleAverageMaximumLPM mode	5.8 W (6.7 W)7.2 W (9.5 W)11.5 W (14.2 W) / 142 W^2 3 mW / 170 mW^3
Dimensions of device (w/o wings)		195 × 110 × 47 mm (7.68" × 4.33" × 1.85")
DIN rail clip specification		2 pcs of DIN 35 mm, EN 60715
Total weight		1275 g (2.81 lbs)
Antenna connectors	ANT, DIVGNSSWIFI1	SMA connectors for 5G – 50 ΩSMA connector for GNSS – 50 ΩR-SMA connectors for WiFi – 50 Ω
Interfaces	ETH0ETH1ETH2USBSERIAL & I/O	RJ-45 socket for 1Gb Ethernet SWITCHRJ-45 socket for 1Gb EthernetSFP cage for up to 10 Gbps SFP modulesUSB-A14-pin panel socket terminal block for RS232,RS485, CAN bus and I/O interfaces

Table 16: Basic Parameters

4.2 Standards and Regulations

Parameter Description
Radio	EN 301 908-1, EN 301 908-2, EN 301 908-13, EN 303 413, EN 301 893, EN 300 328
EMC	EN 301 489-1, EN 301 489-17, EN 301 489-19, EN 301 489-52, EN 61000-4-2, EN 61000-4-3, EN 61000-4-4, EN 61000-4-5, EN 61000-4-6, EN 61000-6-2, EN 55032
Safety EN 62368-1, IEEE 802.3
Mechanical	EN 60068-2-27, EN 60068-2-64, EN 60529
Climatic	EN 60068-2-2, EN 60068-2-1, EN 60068-2-14, EN 60068-2-30
Transportation	E-Mark (E8), homologation number: 10R - 06 11459 ^1
National CE, UKCA compliant
Environmental	REACH, RoHS3 and WEEE compliant

Table 17: Standards and Regulations

4.3 Type Tests and Environmental Conditions

Phenomena Test Description Test levels
ESD	EN 61000-4-2	Enclosure contact	± 6 kV (crit. A)
RF field AM modulated	EN 61000-4-3 Enclosure	20 V/m (crit. A)	(80 - 1000 MHz)10 V/m (crit. A)(1 - 6 GHz)
Fast transient EN 61000-4-4 Signal ports		Power portsEthernet ports	±1 kV (crit. A)±2 kV (crit. A)±1 kV (crit. A)
Surge EN 61000-4-5 Ethernet ports		Power ports	± 1 kV (crit. A), shielded cab.±1 kV (crit. A)
RF conducted	EN 61000-4-6	All ports	10 V/m (crit. A)(0.15 - 80 MHz)
Radiated emission	EN 55032	Enclosure	Class B
Conducted emission	EN 55032	Signal portsPower portsEthernet ports	Class BClass BClass B
Dry heat	EN 60068-2-2	Test Bb, storage +85 °C, operation +75 °C
Cold	EN 60068-2-1	Test Ab, storage -40 °C, operation -40 °C
Damp heat	EN 60068-2-78	95 % rel. humidity (+40°C)
Dry heat, cyclic	EN 60068-2-30	+55 °C / +25 °C, rel. humidity 95%, 6 h - 6 h
Dry heat	EN 60068-2-2	Test Bb, storage +85 °C, operation +75 °C
Thermal shock/ temp. variation	EN 60068-2-14 Test Nb, -40 °C/+75 °C, 3h/3h, 2 cycles, 3 K/min
Degrees of protection provided by enclosures	EN 60529	IP30
Vibration, broad-band random	EN 60068-2-64	Spectrum A.3 cat 1, breakpoints A.6 cat 1
Shock	EN 60068-2-27 50 m/s	2, 11 ms, half sine, 10 in each dir.

Table 18: Type Tests and Environmental Conditions

4.4 Parameters of Cellular Module

Parameter Description
Key Features	LTE-A Cat 12 module adopting 3GPP Rel-12Worldwide LTE-A and UMTS/HSPA+ coverage.Support DL 3 × Carrier Aggregation and 256QAM.
Antenna	Input impedance: 50 ΩConnector type: SMA (2 pcs)
LTE parameters	Supported FDD bands: B12 & B13 & B14 & B17 & B28 & B29^1 (700 MHz), B20 (EU800 800 MHz), B5 & B18 & B19 & B26(850 MHz), B8 (900 MHz), B21 (1500 MHz), B32 ^1 (L-band EU1500 MHz), B4 (AWS-1 1700 MHz), B66 (1700 MHz), B9 & B3(1800 MHz), B2 (1900 MHz), B25 (Extended PCS 1900 MHz),B1 (2100 MHz), B30 (WCS 2300 MHz), B7 (2600 MHz)Supported TDD bands:B39 (1900 MHz), B40 (2300 MHz), B41 (2500 MHz), B38(2600 MHz)LTE FDD bit rates: max. 600 Mbps (DL), max. 150 Mbps (UL)LTE TDD bit rates: max. 430 Mbps (DL), max. 90 Mbps (UL)Max. output power: 23 dBm ±2 dB (Class 3)
UMTS parameters	Supported bands: B19 (800 MHz), B5 (850 MHz), B8(900 MHz), B4 (AWS A-F 1700 MHz), B9 (1700 MHz), B3(1800 MHz), B2 (PCS A-F 1900 MHz), B1 (2100 MHz)DC-HSDPA: max. 42 Mbps (DL)HSUPA: max. 5.76 Mbps (DL)WCDMA: max. 384 kbps (DL) / 384 kbps (UL)Max. output power: 24 dBm +1/-3 dB (Class 3)

Table 19: Technical Parameters of Cellular Module

4.5 Parameters of GNSS

Parameter Description
GNSS Systems	GPS, GLONASS, BeiDou, Galileo
Antenna Connector type: SMAInput impedance: 50 ΩFrequency range: 1559–1609 MHzPolarization: RHCP or linearVSWR: < 2 (Typ.)Power mode: passive antenna onlyPassive antenna gain: > 0 dBi
Features Protocol: NMEA 0183Data update rate: 1 Hz
Frequency GPS/Galileo: 1575.42±1.023 MHzGLONASS: 1597.5–1605.8 MHzBeiDou 1561.098±2.046 MHz

Table 20: Technical Parameters of GNSS

4.6 Parameters of WiFi

Parameter Description
Short Module Description	Dual Band 2.4/5GHz 3x3 WiFi 5 (802.11ac Wave 1)
Supported Standards	IEEE: 802.11ac compliant & compatible with 802.11a/b/g/n
Antenna Connectors 3x3 MIMO R-SMAInput impedance: 50 Ω
Data Rate(3x3 MIMO OFDM)	Up to 600 Mbps @ 2.4 GHzUp to 1300 Mbps @ 5 GHz
Frequency Ranges	2.412 – 2.472 GHz4.920 – 5.825 GHz
Spectrum Widths 20/40MHz @ 2.4GHz20/40/80MHz @ 5GHz
Modulation Techniques OFDM: BPSK, QPSK, DBPSK, DQPSK, 16-QAM, 64-QAM, 256-QAM
2.4 GHz supported channels	1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13
5 GHz supported channels	36, 38, 40, 42, 44, 46, 48, 52, 56, 60, 64, 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140, 149, 153, 157, 161, 165
Type of device	Access point (AP)Station (STA)Multi-role (AP & STA)
Key Features	Spatial Multiplexing, Cyclic-Delay Diversity (CDD), Low-Density Parity Check (LDPC) Codes, Maximal Ratio Combining (MRC), Space Time Block Code (STBC), Dynamic Frequency Selection (DFS), IEEE 802.11d, e, h, i, j, k, r, v time stamp, and w standards
Security – Standards	WPA, WPA2, WPA3, 802.1X
Security – Encryption	WEP, TKIP, AES
Security – EAP Types	EAP-FAST, EAP-TLS, EAP-TTLS, PEAP-GTC, PEAP-MSCHAPv2, PEAP-TLS, LEAP
TX Power (per chain)	Max. 21 dBm @ 2.4 GHzMax. 18 dBm @ 5 GHz

Table 21: Technical Parameters of WiFi

4.7 Parameters of I/O Ports

Electrical characteristics of the binary inputs are in Table 22. Status of the binary input can be retrieved in the router's web interface (on the General Status page) or by the status ports and io get commands, see Commands and Scripts application note.

Logical ^1	Voltage Current Status	2
1 3 V 0.5 mA Off
0 5 V 0.8 mA On
0 12 V 1.6 mA On
0 48 V 3.4 mA On

Table 22: Electrical Characteristics of Binary Inputs

The maximum binary output load is 500 mA at 48 V.

4.8 Parameters of Serial Interfaces

Supported parameters of the RS232 and RS485 interfaces, which can be configured in Expansion Port 1 resp. Expansion Port 2 menu items, are in Table 23.

Parameter	Description
Baudrate	300, 600, 1200, 2400, 4800, 9600, 19200, 38400, 57600, 115200, 230400.
Data Bits	5, 6, 7, 8.
Parity	none, even, odd.
Stop Bits 1, 2.
Flow Control	none, hardware.

Table 23: Parameters of Serial Interfaces

4.9 Parameters of PoE

For more information about the PoE PSE feature, including the parameters, see Chapter 2.4.

4.10 System Configuration

The main parameters of the system are listed in Table 24.

Parameter Description
CPU architecture	Quad-Core ARMv8-A (core Cortex-A72)
CPU frequency 1200 MHz
CPU power 4.72 DMIPS/MHz
Flash memory 4 MB of NOR
	4 096 MB of eMMC• 838 MB for Router Apps• 512 MB for customer data
RAM size 1 024 MB
Watchdog HW watchdog
RTC	Battery backup RTC
TPM	Trusted Platform Module (TPM) 2.0
eSIM ^1	Embedded SIM module

Table 24: System Configuration

Appendix A: Troubleshooting

If you cannot connect to the router from your PC, your network card may be configured in such a way that it is not possible to connect to the router. Take one or more of the following steps in order to solve the problem:

• Make sure your PC's network card is configured to obtain the IP address form the DHCP server (by default the DHCP server is running in the router).
• Connect the router to the PC via Switch.
• Connect the router to the PC, start the router first and then start the PC after the router's initialization.

Ethernet connection fails or is not establishing.

- It is possible to turn auto negotiation off and set a rate and duplex manually on the Ethernet interface of the router. Available on "LAN Configuration" page in the router.

Mobile WAN connection fails.

• Check the signal power ("Mobile WAN status" page). If the signal power is weak, you will have to use a better antenna. If the neighbouring cells have a similar signal strength, you will need to use a directional antenna. For proper operation, the signal levels have to be good.
• Try to enable automatic ping from the router, which will check the connection when there are no data running and in the case of a failed ping, restart the connection. This can be done on the "Mobile WAN Configuration" page in the router in the "Check connection" section. "Enable + bind" option is to ensure the ping goes always through Mobile WAN network interface.

Mobile WAN connection cannot be established.

• Check the "Mobile WAN Configuration" – APN, name, password and IP address (all can be blank).
• Try to enter the SIM card PIN – verify that the SIM card has the PIN code entered. Available on "Unlock SIM Card" page in the "Administration" section.
• In a private APN it is not recommended to get the DNS settings from operator (on "Mobile WAN" page)
• Go to "System Log" page in "Status" section and observe where the error occurs.

I cannot connect from the Internet to the device behind the router. I have NAT enabled.

- The device's gateway has to be configured so it points to the router.

I can't access my Web server placed behind the router over NAT.

- The remote HTTP access to the router has to be disabled on "NAT Configuration" page in the router. Also enable "Send all remaining incoming packets to default server" feature and fill in the IP address of your Web server. On the Web server, the default gateway has to be the IP address of the router.

DynDNS doesn't work.

• With private APN this will not work.
• If the same IP address is recorded in your canonic name as a dynamically assigned address, it means that the operator is using NAT or a firewall.
• You can verify NAT using ping to your server with static address and then compare with router's IP address.
• You can verify a Firewall by accessing remotely to the router's Web interface.

• The operator may not provide the address of DNS server and without DNS server's address it is impossible to connect to the dyndns.org server. The following messages will be shown in the System Log:

• DynDNS daemon started

• Error resolving hostname: no such file or directory
• Connect to DynDNS server failed

L2TP or IPSec isn't establishing.

- Check the "System Log" page for error messages.

IPSec tunnel establishes but the communication does not run.

- Probably there are bad routing rules defined in the connected devices, or the default gateway.

I switched the router to offline mode by SMS message, but the router is in online mode after reboot.

- SMS messages do not change the router configuration. They remain in effect only until the router is rebooted.

Serial communication is not working.

- Verify that the router model supports serial communications. Also verify the serial communication settings. To do so, open the router's configuration menu via the web browser, select the appropriate "Expansion Port" from "Configuration" part of the menu and verify the settings.

Is the router Cisco compatible? Can I use the Cisco configuration?

- No, the Firmware in the router (Conel OS) is based on Linux with BusyBox. Thus the Cisco configuration cannot be used. But network connections are defined by standards so connecting the router to the Cisco or other networking devices is possible and will be compatible.

FTP or SFTP does not work

- FTP will work on v2 routers only. You can use SFTP on all routers to transfer files to/from the router. If having troubles with FTP on v2 routers, make sure you have FTP enabled: "Configuration" section, "Services", "FTP". Then you can connect with any client on port 21 with name and password same as for the Web interface. If having troubles with SFTP, make sure you have SSH enabled: "Configuration" section, "Services", "SSH". Then you can connect with any client on port 22 with name and password same as for the Web interface.

How can I connect to the router's command line? (SSH, Telnet)

- You can use SSH on all routers or Telnet on v2 routers only. SSH is enabled by default, but you can verify in Web interface in "Configuration" section, "Services", "SSH". Then connect with any SSH client on port 22 of the router. User and password is the same as for the Web interface. Telnet on v2 routers can be enabled here: "Configuration" section, "Services", "Telnet".

Appendix B: Customer Support

Customer Support for Europe

Advantech Czech s.r.o.

Sokolska 71

562 04, Usti nad Orlici

Czech Republic

Phone: [phone]

Fax: [phone]

E-mail: [e-mail]

Web: www.advantech.com

Customer Support for NAM

Advantech B+B SmartWorx

707 Dayton Road

Ottawa, IL 61350 USA

Phone: [phone] (Monday – Friday, 7 a.m. to 5:30 p.m. CST)

Fax: [phone]

E-mail: [e-mail]

Web: www.advantech-bb.com

Customer Support for Asia

Phone: [phone] #1299 (Monday – Friday, 9 a.m. to 5:30 p.m. UTC+8)

Web: www.advantech.com

Appendix C: Regulatory & Safety Information

Safety Notices

!

Please, observe the following instructions:

• The router must be used in compliance with all applicable international and national laws and in compliance with any special restrictions regulating the utilization of the router in prescribed applications and environments.
• To prevent possible injury and damage to appliances and to ensure compliance with all relevant provisions, use only the original accessories. Unauthorized modifications or the use of unapproved accessories may result in damage to the router and/or a breach of applicable regulations. Unauthorized modifications or use of unapproved accessories may void the warranty.
• The router can not be opened.
• Turn off the router and disconnect it from power supply before handling the SIM card.
• Caution! This equipment is not suitable for use in locations where children are likely to be present. The SIM card could be swallowed by small children.
  • Power supply must not exceed 48 V DC max.
• Do not expose the router to extreme ambient conditions. Protect the router against dust, moisture and high temperature.
• Only routers with appropriate certification and labelling should be used in locations where flammable and explosive materials are present, including gas stations, chemical plants, or locations in which explosives are used. We remind users of the duty to observe the restrictions concerning the utilization of radio devices at such places.
• Switch off the router when travelling by plane. Utilization of the router on a plane may endanger the operation of the plane or interfere with the mobile telephone network, and may be unlawful. Failure to observe these instructions may result in the suspension or cancellation of telephone services for the respective client and / or may result in legal sanctions.
• When using the router in close proximity to personal medical devices, such as cardiac pacemakers or hearing aids, you must proceed with heightened caution.
• The router may cause interference when used in close proximity to TV sets, radio receivers or personal computers.
• It is recommended that you create an appropriate copy or backup of all important settings that are stored in the memory of the device.

!

Product Disposal Instructions

The WEEE (Waste Electrical and Electronic Equipment: 2012/19/EU) directive was introduced to ensure that electrical/electronic products are recycled using the best available recovery techniques to minimize the environmental impact. This product contains high quality materials and components which can be recycled. At the end of it's life this product MUST NOT be mixed with other commercial waste for disposal. The device contains a battery. Remove the battery from the device before disposal. The battery in the device needs to be disposed of apart accordingly. Check the terms and conditions of your supplier for disposal information.

Appendix D: Related Documents

[1] Configuration Manual for v4 Platform

[EP] Product-related documents and applications can be obtained on Engineering Portal at https://icr.advantech.cz/download address.

We, Advantech Czech s.r.o., declare that the radio equipment narrated in this user's manual complies with Directive 2014/53/EU.

We, Advantech Czech s.r.o., declare that the radio equipment narrated in this user's manual complies with Radio Equipment Regulations 2017 (S.I. 2017 No. 1206).

The full text of the EU Declaration of Conformity is available at the following internet address: icr.advantech.cz/eudoc