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USER MANUAL OLS3000ECp CyberPower
CyberPower Systems Inc.
www.cyberpower.com
K01-C000272-00
IMPORTANT SAFETY INSTRUCTIONS
This manual contains important instructions. Please read and follow all instructions carefully during installation and operation of the unit. Read this manual thoroughly before attempting to unpack, install, or operate the UPS.
CAUTION! The UPS must be connected to a grounded AC power outlet with fuse or circuit breaker protection. DO NOT plug the UPS into an outlet that is not grounded. If you need to power-drain this equipment, turn off and unplug the unit.
CAUTION! The battery can power hazardous components inside the unit, even when the AC input power is disconnected.
CAUTION! The UPS should be placed near the connected equipment and easily accessible.
CAUTION! To prevent the risk of fire or electric shock, install in a temperature and humidity controlled indoor area, free of conductive contaminants. (Please see specifications for acceptable temperature and humidity range).
CAUTION! (No User Serviceable Parts): Risk of electric shock, do not remove cover. No user serviceable parts inside. Refer servicing to qualified service personnel.
CAUTION! (Non-Isolated Battery Supply): Risk of electric shock, battery circuit is not isolated from AC power source; hazardous voltage may exist between battery terminals and ground. Test before touching.
CAUTION! To reduce the risk of fire, connect the UPS to a branch circuit with 10 amperes (OLS1000ECp / OLS2000ECp) / 16 amperes (OLS3000ECp) maximum over-current protection in accordance to CE requirement.
CAUTION! The AC outlet where the UPS is connected should be close to the unit and easily accessible.
CAUTION! Please use only VDE-tested, CE-marked mains cable, (e.g. the mains cable of your equipment), to connect the UPS to the AC outlet.
CAUTION! Please use only VDE-tested, CE-marked power cables to connect any equipment to the UPS.
CAUTION! When installing the equipment, ensure that the sum of the leakage current of the UPS and the connected equipment does not exceed 3.5mA.
CAUTION! The OLS1000EC / OLS2000EC / OLS3000EC / XL / Battery module models are only qualified maintenance personnel may carry out installations.
CAUTION! Do not unplug the unit from AC Power during operation, as this will invalidate the protective ground insulation.
CAUTION! To avoid electric shock, turn off and unplug the unit before installing the input/output power cord with a ground wire. Connect the ground wire prior to connecting the line wires!
CAUTION! Do not use an improper size power cord as it may cause damage to your equipment and cause fire hazards.
CAUTION! Wiring must be done by qualified personnel.
CAUTION! DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT! Under no circumstances this unit should be used for medical applications involving life support equipment and/or patient care.
CAUTION! DO NOT USE WITH OR NEAR AQUARIUMS! To reduce the risk of fire, do not use with or near aquariums. Condensation from the aquarium can come in contact with metal electrical contacts and cause the machine to short out.
CAUTION! Do not dispose of batteries in fire as the battery may explode.
CAUTION! Do not open or mutilate the battery, released electrolyte is harmful to the skin and eyes.
CAUTION! A battery can present a risk of electric shock and high short circuit current. The following precaution should be observed when working on batteries
-
Remove watches, rings or other metal objects.
-
Use tools with insulated handles.
CAUTION! The unit has a dangerous amount of voltage. When the UPS indicators is on, the units may continue to supply power thus the unit's outlets may have a dangerous amount of voltage even when it's not plugged in to the wall outlet.
CAUTION! Make sure everything is turned off and disconnected completely before conducting any maintenance, repairs or shipment.
CAUTION! Connect the Protection Earth (PE) safety conductor before any other cables are connected.
WARNING! (Fuses): To reduce the risk of fire, replace only with the same type and rating of fuse.
DO NOT INSTALL THE UPS WHERE IT WOULD BE EXPOSED TO DIRECT SUNLIGHT OR NEAR A STRONG HEAT SOURCE!
DO NOT CONNECT DOMESTIC APPLIANCES SUCH AS HAIR DRYERS TO UPS OUTPUT SOCKETS!
SERVICING OF BATTERIES SHOULD BE PERFORMED OR SUPERVISED BY PERSONNEL KNOWLEDGE OF BATTERIES AND THE REQUIRED PRECAUTIONS. KEEP UNAUTHORIZED PERSONNEL AWAY FROM BATTERIES!

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Line drawing of a rectangular electronic device with ventilation grilles and a label '0000' on the front panel (no readable text or symbols beyond labels)UPS

Userhsanual

Input power cord

Output power cords x1pcs

Warranty Card
PowerPanel® Business Edition software is available on our website. Please visit www.cyberpower.com and go to the Software Section for free download.
SYSTEM BLOCK DIAGRAM

flowchart
graph TD
A["Input"] --> B["Input Filter"]
B --> C["PFC AC/DC"]
C --> D["BUS"]
D --> E["Inverter DC/AC"]
E --> F["INV RY"]
F --> G["Output Filter"]
G --> H["Output"]
I["Charger AC/DC"] --> J["Battery"]
J --> K["DC/DC"]
K --> L["Control & Monitoring"]
L --> M["LED Module"]
L --> N["DB9"]
O["Bypass"] --> B
P["Battery Mode"] --> B
Q["Bypass Mode"] --> B
style A fill:#f9f,stroke:#333
style H fill:#ccf,stroke:#333
HARDWARE INSTALLATION GUIDE
- Battery charge loss may occur during shipping and storage. Before using the UPS, it's strongly recommended to charge batteries for four hours to ensure the batteries' maximum charge capacity. To recharge the batteries, simply plug the UPS into an AC outlet.
- When using the included software, connect the serial cable between the computer and the corresponding port on the UPS.
- Connect your computer, monitor, and any externally-powered data storage device (Hard drive, Tape drive, etc.) into the outlets only when the UPS is off and unplugged. DO NOT plug a laser printer, copier, space heater, vacuum, paper shredder or other large electrical device into the UPS. The power demands of these devices will overload and possibly damage the unit.
- Press the ON switch to turn the UPS on. If an overload is detected, an audible alarm will sound and the UPS will continuously emit one beep per second. For resetting the unit, unplug some equipment from the outlets. Make sure your equipment carries a load current within the unit's safe range, (refer to the technical specifications).
- This UPS is equipped with an auto-charge feature. When the
UPS is plugged into an AC outlet, the battery will automatically charge, even when the unit is switched off.
- To maintain an optimal battery charge, leave the UPS plugged into an AC outlet at all times.
- Before storing the UPS for an extended period of time, turn the unit OFF. Then cover it and store it with the batteries fully charged. Recharge the batteries every three months to ensure good battery capacity and long battery life. Maintaining a good battery charge will help prevent possible damage to the unit from battery leakage.
- The UPS has one Serial port that allows connection and communication between the UPS and any attached computer running the PowerPanel® Business Edition Agent software. The UPS can control the computer's shutdown during a power outage through the connection while the computer can monitor the UPS and alter various programmable parameters.
- To avoid electric shock, turn the unit OFF and disconnect the unit from utility power before hardwiring the UPS (in/out power cord). The in/out power cord MUST be grounded.
POWER MODULE FRONT/REAR PANEL DESCRIPTION
1. Power On/Off Button
Master ON/OFF for the UPS.
2. Function Buttons
Scroll up, scroll down, and silence.
3. Multifunction LED Display
Indicate status information and events.
4. AC Input Inlet
Connect the AC Power cord to a properly wired and grounded outlet.
5. Input Circuit Breaker
Provide overload and fault protection.
6. Serial Port
Serial port provides communication between the UPS and the computer. The UPS can control the computer's shutdown during a power outage through the connection while the computer can monitor the UPS and alter its various programmable parameters.
7. Battery Backup & Surge Protected Outlets
Provide battery backup and surge protection. They ensure power is provided to connected equipment over a period of time during a power failure.
8. Output Circuit Breaker
Provide overload and fault protection.
9. Output Terminal Block
Connect to your equipment.

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Technical diagram of a server rack with labeled components including indicators and ventilation slots
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Diagram of an electronic device rear panel with labeled components including fan, buttons, and power connectionsOLS1000ECp

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Technical diagram of an industrial control panel with labeled components 1, 2, and 3
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Technical diagram of an electronic device rear panel with labeled components and control buttonsOLS2000ECp/OLS3000ECp
BASIC OPERATION
CONNECTION : Connect the input and output of UPS
Step1: Plug UPS to a two-pole, three-wire, grounded receptacle only. Avoid using extension cords.
Step2: For socket-type outputs, please connect devices to the outlets.
Step3: For terminal-type outputs, please follow below steps:
a) Remove the small cover of the terminal block
b) Suggest using AWG16 power cord the connect UPS and devices.
c) Using the cable ties to fix the AC wires to rings below the terminal blocks
d) Put the small cover back to the rear panel

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Technical line drawing of a mechanical device with labeled components and mounting bracket (no text or symbols)
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Technical diagram of an electronic device rear panel with labeled ports and connectors (no text or symbols beyond basic labels)
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Simple black rod with a circular end, isolated on white background (no text or symbols)
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Technical diagram of an electronic device rear panel with labeled ports and connectors (no readable text or symbols)
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LOAD CAP. BATT. CAP. ON OFF ◄►BUTTON OPERATION
| Button Operation Description | |
| ON | Press this button to turn on UPS. |
| OFF | Press this button to turn off UPS. |
![]() | Press this button simultaneously for 5 seconds to disable or enable the alarm system while in battery mode. |
![]() | Press this button to select load level or battery capacity display function on LED panel. |
![]() | Switch to bypass mode: When the main power is normal, press these two buttons simultaneously for 5 seconds, then UPS will enter to bypass mode. |
LED PANEL - UPS STATUS
| LED Indicator | LED FUNCTION COLOR DESCRIPTION | |||
| 1#:LOAD.CAP | Load Capacity GREEN If 1# LED lights up, 2-5# LEDs indicate the load level of UPS | |||
2#: ![]() | LOAD/BAT Level Display LED (0-25%) | ORANGE The | LEDs indicate the load level or battery capacity of UPS | |
3#: ![]() | LOAD/BAT Level Display LED (26-50%) | ORANGE | ||
4#: ![]() | LOAD/BAT Level Display LED (51-75%) | ORANGE | ||
5#: ![]() | LOAD/BAT Level Display LED (76-100%) | ORANGE | ||
| 6#: [DSAT] | LINE LED GREEN When the UPS works in line mode, 6# LED lights up | |||
| 7#: [SDCX] | BATTERY LED | ORANGE When the UPS works in battery mode, 7# LED lights up | ||
8#: ![]() | FAULT LED | RED | This icon appears there is a problem with the UPS | |
| 9#: BATT.CAP | Battery Capacity | GREEN If 9# LED lights up, 2-5# LEDs indicate the battery capacity of UPS | ||
UPS Status Display
| Item | Status | LED Indicators | Alarm | ||||||||
| 1# | 2# | 3#4# | 5#6# | 7#8# | 9# | ||||||
| 1 | 0-25%LOAD LEVEL | ● | ● | No Warning | |||||||
| 2 | 26-50%LOAD LEVEL | ● | ● | ● | No Warning | ||||||
| 3 | 51-75%LOAD LEVEL | ● | ● | ● | ● | No Warning | |||||
| 4 | 76-100%LOAD LEVEL | ● | ● | ● | ● | ● | No Warning | ||||
| 5 | 0-25%BAT CAP | ● | ● | No Warning | |||||||
| 6 | 26-50%BAT CAP | ● | ● | ● | No Warning | ||||||
| 7 | 51-75%BAT CAP | ● | ● | ● | ● | No Warning | |||||
| 8 | 76-100%BAT CAP | ● | ● | ● | ● | ● | No Warning | ||||
| 9 | Line Mode | ↑ | ↑ | ↑ | ↑ | ● | ↑ | ↑ | No Warning | ||
| 10 | Battery Mode | ↑ | ↑ | ↑ | ↑ | ↑ | ● | ↑ | ↑ | Sounding every 10 seconds | |
| 11 | Bypass Mode | ↑ | ↑ | ↑ | ↑ | ● | ↑ | ↑ | Sounding every 20 seconds | ||
Warning and Fault Code
| Item | Status | LED Indicators | Alarm | ||||||||
| 1# | 2# | 3#4# | 5#6# | 7#8# | 9# | ||||||
| 1 | Over Load Warning | ● | ★ | ★★ | ★ | ↑↑ | ★ | Sounding every 1 second | |||
| 2 | BUS Start Fail | ● | ● | ● | Continuously sounding | ||||||
| 3 | BUS Volt High | ● | ● | ● | Continuously sounding | ||||||
| 4 | BUS Volt Low | ● | ● | ● | ● | Continuously sounding | |||||
| 5 | BUS Unbalance | ● | ● | ● | Continuously sounding | ||||||
| 6 | BUS Start Fail | ● | ● | ● | ● | Continuously sounding | |||||
| 7 | INV Volt High | ● | ● | ● | ● | Continuously sounding | |||||
| 8 | INV Volt Low | ● | ● | ●● | ● | Continuously sounding | |||||
| 9 | INV Short | ● | ● | ● | Continuously sounding | ||||||
| 10 | BAT Volt High | ● | ● | ● | ● | Continuously sounding | |||||
| 11 | Over Charge | ● | ● | ● | ★ | Sounding 2 every 4 seconds | |||||
| 12 | BAT Capacity Low | ● | ↑ | ↑ | ↑↑ | ★ | Sounding every 1 second | ||||
| 13 | Over Temperature | ● | ● | ● | ● | ● | Continuously sounding | ||||
| 14 | Over Load Fault | ● | ● | ● | ● | Continuously sounding | |||||
| 15 | High Temperature | ● | ● | ★ | Sounding every 2 seconds | ||||||
| 16 | BAT Bad or Disconnected | ● | ● | ● | ● | ★ | Sounding every 1 second | ||||
| 17 | Fan Fail | ● | ● | ★ | Sounding every 2 seconds | ||||||
●LED ON, ★LED FLASHING, ↑ DEPENDING ON UPS STATUS
Storage
To store your UPS for an extended period, cover it and store with the battery fully charged. Recharge the battery every three months to ensure battery life.
Safety Precautions
CAUTION! Only use replacement batteries which are certified by CyberPower Systems. Use of incorrect battery type is an electrical hazard that could lead to explosion, fire, electric shock, or short circuit.
CAUTION! Batteries contain an electrical charge that can cause severe burns. Before servicing batteries, please remove any conductive materials such as jewelry, chains, wrist watches, and rings.
CAUTION! Do not open or mutilate the batteries.
Electrolyte fluid is harmful to the skin/eyes and may be toxic.
CAUTION! To avoid electric shock, turn off and unplug the UPS from the wall receptacle before servicing the battery.
CAUTION! Only use tools with insulated handles. Do not lay tools or metal parts on top of the UPS or battery terminals.
Replacement Batteries
Please refer to the front side of the UPS for the model number of the correct replacement batteries. For battery procurement, log onto www.cyberpower.com, or contact your local dealer.
Battery Disposal
Batteries are considered hazardous waste and must be disposed of properly. Contact your local government for more information about proper disposal and recycling of batteries. Do not dispose of batteries in fire.
TECHNICAL SPECIFICATIONS
| Model | OLS1000ECp OLS2000ECp OLS3000ECp | ||
| Configuration | |||
| Capacity (VA) 1000VA 2000VA 3000VA | |||
| Capacity (Watts) 800W 1600W 2400W | |||
| Form Factor Tower | |||
| Energy-saving Technology | Yes, ECO Mode Efficiency ≥95% | ||
| Input | |||
| Input Voltage Range | 110~300Vac ± 5% for 1000/2000/3000VA model @ 0~50% Load ± 5% | ||
| 120~300Vac ± 5% for 1000/2000VA model @ 50~60%Load ± 5% | |||
| 140~300Vac ± 5% for 3000VA only | |||
| 140~300Vac ± 5% for 1000/2000VA model @ 60~80%Load ± 5% | |||
| 160~300Vac ± 5% for 3000VA only | |||
| 160~300Vac ± 5% for 1000/2000VA model @80~100%Load ±5% | |||
| 190~300Vac ± 5% for 3000VA only | |||
| Input Frequency Range 40~70Hz | |||
| Input Power Factor | 0.98 | ||
| Cold Start | Yes | ||
| Output | |||
| Output Waveform | Pure Sine Wave | ||
| Output Voltage | 208, 220, 230, 240Vac ±1% | ||
| Output Frequency | 50 / 60Hz (Auto-Sensing or Configurable) ±0.5Hz * | ||
| Transfer Time (Typically) | 0ms | ||
| Rated Power Factor | 0.8 | ||
| Harmonic Distortion | THD < 3% at Linear Load, < 5% at Non-linear Load @ Nominal Input | ||
| Crest Factor | 3:1 | ||
| ECO Mode Voltage Regulation | ±10%, ±15% (Configurable) | ||
| UPS Outlets | (3) IEC C13 | (4) IEC C13+(1) Terminal Block | |
| Protection | |||
| Overload Protection | Line Mode: 105~110% Overload warning only (No shutdown), 110~120% Warning, transfer to bypass after 60s >120% Transfer to bypass immediatelyBattery Mode: 105~110% Overload warning only (No shutdown), 110~120% Warning, shutdown after 10s >120% Shutdown immediatelyBypass Mode: 130~110% Warning only >130% Shutdown immediately | ||
| Short Circuit Protection | UPS Output Cut off Immediately or Input Fuse / Circuit Breaker Protection | ||
| Battery | |||
| Specifications | (6) 12V/7AH | (12) 12V/9AH | (12) 12V/9AH |
| Recharge Time (Typically) | 10Hours (inside batteries) | ||
| Backup time(Full/Half load) | 14min/35min | 22min/50min | 14min/35min |
| Sealed, Maintenance Free | Yes | ||
| Status Indicators | |||
| LED Screen | Graphic LED | ||
| Audible Alarms | Battery Mode, Battery Low, Overload, UPS Fault, Replace Battery, Bypass Mode Charger Failure /Over Charged, Fan failure | ||
| Environment | |||
| Operating Temperature | 32°F to 104°F (0°C to 40°C) | ||
| Operating Relative Humidity | 20 to 90% Non-Condensing | ||
| Management | |||
| On-Device Features | Self Test, Auto-Charge, Auto-Restart, Auto-Overload Recovery | ||
| Connectivity Ports | (1) Serial Port (RS232) | ||
TECHNICAL SPECIFICATIONS
| Software | |||
| Power Management Software | PowerPanel® Business Edition | ||
| Physical | |||
| Dimensions(W×H×D)mm | 5.94 x8.86 x15.51in.(151×225×394mm) | 5.94 x 8.86x15.51in.(151×225x394 mm) | |
| Net Weight | 37.57lbs(17.04Kg) | 96.65lbs(44.74Kg) | 100.2lbs(45.44Kg) |
*) Within 50/60Hz±8% by default, the output frequency is synchronization with input mains. User can adjust the acceptable range for output frequency (±1, 2, 3, 4, 5, 6, 7, 8, 9, 10%). When input frequency is out of synchronization window but within 40-70Hz, UPS can stay in line mode and output frequency is regulated at 50/60Hz+0.5% with load derating by 40%.
Note: external RMCARD 205 SNMP adapter is available if necessary, it will be connected to Serial Port (RS232) to achieve SNMP/HTTP. function.

flowchart
graph TD
A["Device"] -->|③| B["Switch"]
B -->|②| C["Client 1: LAN"]
C --> D["Client 2: WINS"]
style A fill:#f9f,stroke:#333
style B fill:#ccf,stroke:#333
style C fill:#cfc,stroke:#333
style D fill:#fcc,stroke:#333
TROUBLE SHOOTING
| Problem | Possible Cause | Solution |
| Warning | ||
| O/P Overload | Your equipment requires more power than the UPS can provide. If the UPS is in Line Mode then it will transfer to Bypass Mode; if the UPS is in Battery Mode it will shutdown. | Shut off non-essential equipment. If this solves the overload problem, the UPS will transfer to normal operation. |
| Battery Mode UPS is operating on battery power. | Save your data and perform a controlled-shutdown. | |
| Battery Low | UPS is operating on battery power and will be shutting down soon due to extremely low battery voltage. | UPS will restart automatically when acceptable utility power returns. |
| BAT Disconnected/Battery Replace | Missing battery power. | Check battery connector when use battery packages. |
| UPS has failed in Battery Test. Contact technical support to replace the battery. | ||
| Charger Failure Charger has failed. | 1. Shut down UPS and turn off AC input.2. Contact CyberPower for repair. | |
| Fault | ||
| Over Temperature High ambient temperature. | 1. Shut down UPS. Restart UPS to Check the fan for operation and if the ventilation hole has been covered2. Contact CyberPower for repair. | |
| Output Short Output short circuit. | 1. Shut down UPS2. Your attached equipment may have problems, please remove them and check again. | |
| High O/P V Output voltage is too high. | 1. Shut down UPS2. Contact CyberPower for repair. | |
| Low O/P V Output voltage is too low. | ||
| Bus Fault | Internal DC bus voltage is too high or too low. | |
| Other | ||
| Startup fail | High temperature, or fan fail, or battery low. | 1. Restart UPS and view the warning event. Then refer to the solution for the warning.2. Contact CyberPower for repair. |
CyberPower Systems Inc.
www.cyberpower.com
6F, No. 32, Sec. 1, Chenggong Rd., Nangang District, Taipei 115, Taiwan
Entire contents copyright ^© 2016 CyberPower Systems Inc., All rights reserved. Reproduction in whole or in part without permission is prohibited. PowerPanel ^® Business Edition and PowerPanel ^® Personal Edition are trademarks of CyberPower Systems Inc.








