Charlotte 50402 - Fan HUNTER - Free user manual and instructions

USER MANUAL Charlotte 50402 HUNTER

Black-and-white photo of a double-decker ceiling fan with wooden blades and a hanging bell, placed on a bed with pillows (no text or symbols visible)

Charlotte

Installation Manual

Model: 50402 Matte Silver

50403 Matte Black

Fan weight ±2 lbs: 22.5 lbs (10.2 kg)

The ceiling fan you purchased will provide comfort and performance in your home or office for many years. This instruction manual contains complete instructions for installing and operating your fan. We are proud of our work and appreciate the opportunity to supply you with the best ceiling fan available anywhere in the world.

We are here to help!

This Instruction Manual is designed to make installation as simple as possible. While working through this Instruction Manual, keep your smartphone or tablet nearby. We have added video links to help you through the more technical sections. If you are unfamiliar or uncomfortable with wiring, contact a qualified electrician. We also provide telephone support at 1.888.830.1326 or visit us at HunterFan.com.

READ and SAVE These Instructions

WARNING

Warning

w.1 - To reduce the risk of fire, electrical shock, or personal injury, mount fan directly from building structure and/or an outlet box marked acceptable for fan support of 70 lbs (31.8 kg) and use the mounting screws provided with the outlet box.

w.2 - To avoid possible electrical shock, before installing or servicing your fan, disconnect the power by turning off the circuit breakers to the outlet box and associated wall switch location. If you cannot lock the circuit breakers in the off position, securely fasten a prominent warning device, such as a tag, to the service panel.

w.3 – To reduce the risk of electric shock, this fan must be installed with an isolating wall control/switch.

w.4 - To reduce the risk of personal injury, do not bend the blade brackets when installing the blade brackets, balancing the blades, or cleaning the fan. Do not insert foreign objects in between rotating fan blades.

Caution

c.1 - All wiring must be in accordance with national and local electrical codes ANSI/NFPA 70. If you are unfamiliar with wiring, use a qualified electrician.

c.2 - Use only Hunter replacement parts.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

Caution: modifications not approved by the party responsible for compliance could void user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This product conforms to UL Standard 507.

Intertek

Here are the tools you'll need to complete your installation:

Ladder

Screwdriver

Pliers

Wire Strippers

OPTIONAL

If mounting to a support structure, you will also need these tools.

Illustration of a handheld electric drill bit (no text or symbols)

9/64" Drill BitDrill

© 2019 Hunter Fan Company

7130 Goodlett Farms Pkwy, Suite 400

MemphisTN38016

Here is what comes in your box:

We recommend that you pull everything out of the box and lay it out. We have grouped the drawn components below with the hardware you'll need for those parts. The screws below are drawn to scale to make it easier to identify what piece of hardware is needed to install each component.

Hunter Pro Tip:

Do not discard the hardware bags or mix parts from different bags. Make note of the symbol printed on each hardware bag. The symbols can be used to identify the appropriate hardware for each step.

BAG For installing the hanger bracket and wiring the fan Washer x2 Wood Screw x2 Wire Nut x4 Ceiling Bracket Canopy BAG Canopy Screw x2 For installing the canopy Downrod

Blade Arm x4 BAGBAG x12 x12 Blade Screw Blade Washer Blade x4 BAG Blade Arm Screw For installing the blades BAG Spare Parts For your convenience, you may receive extra fasteners. Pullchains Light Kit Assembly Switch Housing Plate Bulb x2 Glass x3 Light Kit Screw BAG Short Light Kit Screw For installing the light fixture

Note:

Fan style may vary.

Find a part that is missing or damaged? Don't take it back to the store. Let us make it right. Visit us at HunterFan.com or call us at 1.888.830.1326.

Choosing the Right Installation Location

You probably bought this fan with a location in mind. Let's check below to make sure it is a good fit.

Check the room dimensions: Check the outlet box:

30 inches from blade tip to nearest wall or obstruction 7 feet from bottom edge of blade to the floor

Simple line drawing of a mechanical component with a curved pipe and base, set against a wooden background (no text or symbols)

You must be able to secure the fan to building structure or fan-rated outlet box.

Checking the Ceiling Angle:

Standard Mounting

Support Structure Ceiling Outlet Box (required)

If you have a flat ceiling:
Hang your fan by a standard downrod. Some fans come with a shorter downrod for a Low Profile installation.

Angled Mounting Support Structure Ceiling Outlet Box (required)

If you have an angled or vaulted ceiling:

1. You will need a longer downrod. (sold separately at HunterFan.com)
2. If your ceiling angle is greater than 34°, you will also need an Angled Mounting Kit. (Sold separately at HunterFan.com)

Angled Mounting

A little more information on Angled Mounting:

For optimum performance and appearance, a longer downrod should be used with your Hunter ceiling fan when installing on high or angled ceiling. If your ceiling is angled greater than 34° you will also need an Angled Mounting Kit. Longer downrods and the Angled Mounting Kit are sold separately at HunterFan.com.

Hunter Pro Tip:

Determining if you need an Angled Mounting Kit: Fold on the dotted line. Place against edge against the wall. Slide towards the ceiling. If the guide touches the wall but not the ceiling, you need an angled mounting kit.

Simple line drawing of a three-blade fan with a vertical support and diagonal line above (no text or symbols)

34^

CEILING

Installing the Ceiling Bracket

You have two options for installation. Pick which one works best for your location. Remove any existing bracket prior to installation. Only use the provided Hunter ceiling bracket that came in your fan's box.

Hunter Pro Tip:

The machine screws are the ones that came with your outlet box.

Turn Power OFF

Do this first!

Turn Power OFF Option 1: Machine Screws Use machine screws (provided with outlet box) and washers when securing to existing ceiling fan-rated outlet box. Make sure it is securely installed and is acceptable for fan support of 31.8 kg (70 lbs) or less. Option 2: Wood Screws Use wood screws and washers (included) when securing to support structure with approved electrical outlet box. Drill 9/64" pilot holes in support structure to aid in securing ceiling bracket with hardware found in the ★hardware bag. ANGLED MOUNTING TIP For angled ceilings, point opening toward peak. WARNING To avoid possible electrical shock, before installing your fan, disconnect the power by turning off the circuit breakers to the outlet box associated with the wall switch location. BAG x2 Washer x2 Wood Screw

Installing the Downrod

Follow below if you are using the downrod that came pre-assembled in your box. Need to install a longer or shorter downrod? Check out the guide at the end of this manual.

Hunter Pro Tip: The ground wire attached to the downrod is approximately 8 inches. 3/8" (not to scale) 8" STEP 2 STEP 3 Tighten the setscrew with pliers. DO NOT HAND TIGHTEN. Pass all wires to one side of horizontal bar in downrod assembly. Hand tighten the downrod (at least 4–5 full turns) until it stops. Trim the wires coming from the fan so that 8-inches remain coming from the top of the downrod. Remove the pre-installed setscrew so that the downrod can be inserted. WARNING FAN FALL HAZARD To prevent SERIOUS INJURY or DEATH: • ALWAYS tighten setscrew with pliers. • DO NOT hand tighten setscrew. • CHECK that the setscrew is tight using pliers each time you change fan direction.

Hanging the Fan

Slide canopy over downrod and wires. NOTICE To prevent damage to fan, ALWAYS lift holding either the fan housing or the downrod. Place the downrod ball into the slot in the ceiling bracket.

Progress Check:

Your fan should look like this.

Line drawing of a toaster oven with labeled 'Hunter' base (no text or symbols beyond label)

Note:

Fan style may vary.

Wiring the Fan

We know wiring is hard. Let's make it easier.

Follow these steps to get your fan wired quickly and safely. Follow the route below that best matches your wall switch setup. If you are unfamiliar with wiring or uncomfortable doing it yourself, please contact a qualified electrician.

You are going to need these:

4 Wire Nuts (these are in the ★bag)

Have a single switch?

Follow these steps:

Hunter Pro Tip:

Here is how to connect the wires:

Push the bare metal ends of the wires together and slide a wire nut over them. Then, twist the wire nut clockwise until tight. Give it a gentle pull to make sure none of the wires are loose.

Connect the white (grounded) wire from the ceiling to the white wire from the fan. Connect the black wire (ungrounded) from the ceiling to the black and the blue wires from the fan. Grounded White Blue Black Green/Yellow Stripe Grounding Green/Yellow Stripe Connect the three grounding wires (green, green/yellow stripe, or bare copper) coming from the ceiling, downrod, and hanging bracket.

WARNING

The ceiling fan must be grounded. If the ground wire for the installation site is not present, immediately STOP installation and consult a qualified electrician.

WARNING

All wiring must be in accordance with national and local electrical codes ANSI/NFPA 70. If you are unfamiliar with wiring or in doubt, consult a qualified electrician.

Hunter Pro Tip:

Have extra wiring?

Turn the wires upward and push them carefully back through the hanger bracket into the outlet box. Make sure that the wires are still attached to the wire nuts.

Have dual switches?

Follow these steps:

Connect the white (grounded) wire from the ceiling to the white wire from the fan. Connect the black (ungrounded) wire from the ceiling to the black wire from the fan. Connect the second ungrounded (light) wire from the ceiling to the blue wire from the fan. Grounded White Ungrounded Black Blue Ungrounded (light) Green/Yellow Stripe Grounding Green/Yellow Stripe Connect the three grounding wires (green, green/yellow stripe, or bare copper) coming from the ceiling, downrod, and hanging bracket.

Installing the Canopy

Fit the canopy in place as shown. Lift the canopy into place so that the screw holes are aligned. Insert the two canopy screws found in the hardware bag. BAG Canopy Screw x2

Installing the Blades:

Put the blade washers, found in the ▲hardware bag, onto the blade screws, found in the ▲hardware bag. Then install the blade screws to secure each blade to a blade iron. Repeat x4 ▲IMPORTANT NOTE: Follow the instructions on the blade. Installing it incorrectly could result in your fan not functioning. Remove instructional label after installation. Note: Fan style may vary.

Installing the Blades

Ridge BAG Blade Arm Screw IMPORTANT NOTE: The blade arms should be mounted with the ridge facing downward. Installing it incorrectly could result in your fan not functioning. Lightly attach the blade arms to the motor with screws found in the x4 hardware bag, then securely tighten after both screws are attached. Repeat x4 Note: Fan style may vary.

Assembling the Light Kit

2 of 3 BAG Light Kit Screw Partially install two light kit assembly screws, found in the hardware bag, halfway into the motor housing as shown. It does not matter which two screw holes you choose.

Diagram of cable connectors with a magnified inset showing connector detail (no text or symbols)

Feed the 9-pin plug connector coming from the bottom of the motor housing through the center hole in the light kit assembly. Connect it to the plug connector found in the switch housing area of the light kit assembly. Make sure to line up the colored markings on the connectors.

Technical line drawing of a mechanical device interior with no visible text or symbols

Align the keyhole slots in the top of the light kit assembly with the partially installed assembly screws. Wrap the keyhole slots around the screws and twist counterclockwise.

1 of 3 BAG Light Kit Screw Insert the third screw, found in the hardware bag, in place and firmly tighten all the three screws.

Note:
Fan style may vary.

2 of 2 Short Light Kit Screw BAG A WARNIN

Carefully push all switch housing components into the switch housing, then install the switch housing plate using two short light kit assembly screws, found in the hardware bag.

WARNING

FAN FALL HAZARD

Make sure all screws are tight to secure the light fixture.

Installing the Bulbs and Glass

Install the included bulbs into the sockets. When necessary, replace with bulbs of same wattage.

Tab Notch Attach the globe by lifting and turning clockwise one third of a full turn of the glass until it stops. NOTE: Check to ensure proper engagement. Lift the globe and align the notches in the globe with the tabs in the light kit.

WARNING

GLASS FALL HAZARD

To prevent SERIOUS INJURY or DEATH, make sure that glass is properly secured.

Installing the Pull Chains

The fan pull chain controls the speed: from high to off. The light pull chain controls the light fixture: on and off. Remove and discard the plastic connectors from the ends of the short pull chain. Feed the pull chains from the fan switch and the light switch down through the holes in the upper switch housing as shown. Attach the pull chain pendants to the light and fan pull chains.

Repeat x2

Reversing the Fan

Reverse Switch Updraft (clockwise rotation) creates a more indirect airflow. Updraft airflow is great for moving warm air downward. Ceiling fans work in two directions: downdraft (counterclockwise rotation) and updraft (clockwise rotation). To change the direction of air flow, turn the fan off and let it come to a complete stop. The reversing switch is located inside the light fixture. It can only be accessed when the glass is removed. Slide the reversing switch to the opposite position. Restart the fan. Downdraft (counterclockwise rotation) creates a direct breeze and maximum cooling effect.

Troubleshooting

Fan Doesn't Work

• Make sure power switch is on.
- Check the circuit breaker to ensure the power is turned on.
• Make sure the blades spin freely.
- Turn off power from the circuit breaker, then loosen the canopy and check all the connections according to the wiring diagram.

Excessive Wobbling

- Make sure the blades are properly installed on the blade iron posts.

• Turn the power off, support the fan carefully, and check that the hanger ball is properly seated.
• Use the provided balancing kit and instructions to balance the fan.

Noisy Operation

• Make sure the blades are properly installed.
- Check to see if any of the blades are cracked. If so, replace all of the blades.

Hunter Pro Tip:

Cleaning the Fan

Use soft brushes or cloths to prevent scratching. Cleaning products may damage the finishes.

Limited Lifetime Warranty

Hunter Fan Company grants this limited warranty to the original purchaser of this Hunter ceiling fan. This document can be found at www.HunterFan.com.

Thank you for choosing Hunter!

How Can Warranty Service Be Obtained?

Proof of purchase is required when requesting warranty service. The original purchaser must present a sales receipt or other document that establishes proof of purchase. Hunter, at its sole discretion, may accept a gift receipt. To obtain service, contact Hunter Fan Company online or by phone.

www.HunterFan.com/Support/Contact-Us/

1-888-830-1326

Please do not ship your fan or any fan parts to Hunter. Delivery will be refused.

What Does This Warranty Cover?

Motor — Limited Lifetime Warranty

If any part of your ceiling fan motor fails during your ownership of the fan due to a defect in material or workmanship, as determined solely by Hunter, Hunter will provide you with a replacement fan free of charge.* The foregoing limited warranty applies only to the motor itself and does not apply to electronic controls – such as remote control transmitters, remote control receivers, or capacitors – used in conjunction with the motor. Such electronic control items are included in the one-year limited warranty below

Other — One-Year Limited Warranty

Except as otherwise indicated throughout this warranty, if any part of your Hunter ceiling fan fails at any time within one year of the date of purchase due to a defect in material or workmanship, as determined solely by Hunter, Hunter will provide a replacement part free of charge.*

Light Kits — Warranty May Vary

Light kits are included in the one-year limited warranty. However, you may qualify for additional warranty coverage if your fan includes one of the following:

• LED Light Kits — Three-Year Limited Warranty

If your LED light kit module (not including glass components) or LED bulb fails at any time within three years of the date of purchase due to a defect in material or workmanship, as determined solely by Hunter, Hunter will provide a replacement part free of charge.*

* If no replacement product/part can be provided for your fan, we will provide a comparable or superior replacement product/part at the sole discretion of Hunter.

What Does This Warranty NOT Cover?

Labor Excluded. This warranty does not cover any costs or fees associated with the labor (including electrician's fees) required to install, remove, or replace a fan or any fan parts. There is no warranty for light bulbs (except where otherwise noted); remote control batteries; fans purchased or installed outside the United States; fans owned by someone other than the original purchaser; fans for which proof of purchase has not been established; fans purchased from an unauthorized dealer; ordinary wear and tear; minor cosmetic blemishes; refurbished fans; and fans that are damaged due to any of the following: improper installation, misuse, abuse, improper care, failure to follow Hunter instructions, accidental damage caused by the fan owner or related parties, modifications to the fan, improper or incorrectly performed maintenance or repair, improper voltage supply or power surge, use of improper parts or accessories, failure to provide maintenance to the fan, or acts of God (e.g. flood). ORIGINAL PURCHASER'S SOLE AND EXCLUSIVE REMEDY FOR A CLAIM OF ANY KIND WITH RESPECT TO THIS PRODUCT SHALL BE THE REMEDIES SET FORTH HEREIN. HUNTER FAN COMPANY IS NOT RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, DUE TO PRODUCT FAILURE, WHETHER ARISING OUT OF BREACH OF WARRANTY, BREACH OF CONTRACT, OR OTHERWISE. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE TO THIS PRODUCT ARE LIMITED IN DURATION TO THE PERIOD OF COVERAGE OF THE APPLICABLE LIMITED WARRANTIES SET FORTH ABOVE. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

How Does State Law Affect Warranty Coverage?

This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

Downrod

If you need a different downrod length follow these steps:

Follow steps 1-5 to remove standard downrod pipe

graph TD
    A["Step 1: Top Left"] --> B["Step 2: Top Right"]
    B --> C["Step 3: Top Left"]
    C --> D["Step 4: Top Right"]
    D --> E["Step 5: Top Right"]
    E --> F["Step 6: Top Right"]
    F --> G["Step 7: Top Right"]
    G --> H["Step 8: Top Right"]
    H --> I["Step 9: Top Right"]
    I --> J["Step 10: Top Right"]
    J --> K["Step 11: Top Right"]
    K --> L["Step 12: Top Right"]
    L --> M["Step 13: Top Right"]
    M --> N["Step 14: Top Right"]
    N --> O["Step 15: Top Right"]
    O --> P["Step 16: Top Right"]
    P --> Q["Step 17: Top Right"]
    Q --> R["Step 18: Top Right"]
    R --> S["Step 19: Top Right"]
    S --> T["Step 20: Top Right"]

Follow steps 6-10 to reassemble with new downrod

WARNING

FAN FALL HAZARD

To prevent SERIOUS INJURY or DEATH:

• ALWAYS follow the downrod assembly instructions exactly.
• VERIFY the downrod is assembled correctly by firmly pulling on the hanger ball.