RR21T2G2XCB - Fridge SAMSUNG - Free user manual and instructions

USER MANUAL RR21T2G2XCB SAMSUNG

Free Standing Appliance

रेफ्रिजरेटर

उपयोगकर्ता मार्गदर्शिका

RR21

What you need to know about the safety instructions 3

Important safety symbols and precautions: 4

Important safety precautions 5

How to minimize the energy consumption 7

This appliance is intended to be used in household and similar applications such as 8

Additional tips for proper usage 9

Instructions about the WEEE 10

Severe warnings 11

Installation and Usage cautions 17

Installation 20

Refrigerator at a glance 21

Step-by-step installation 22

Operations 29

Adjusting the temperature control 29 Special features 30

Maintenance 34

Handle and care 34

Cleaning 35

Replacing the LED lamp 35

Troubleshooting 36

विषय-सूची

Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely and efficiently.

What you need to know about the safety instructions

• Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur.
  It is your responsibility to use common sense, caution, and care when installing, maintaining, and operating your appliance.
• Because these following operating instructions cover various models, the characteristics of your refrigerator may differ slightly from those described in this manual and not all warning signs may be applicable. If you have any questions or concerns, contact your nearest service center or find help and information online at www.samsung.com.
• R-600a or R-134a is used as a refrigerant. Check the compressor label on the rear of the appliance or the rating label inside the fridge to see which refrigerant is used for your appliance. When this product contains flammable gas (Refrigerant R-600a), contact your local authority in regard to safe disposal of this product.

Important safety symbols and precautions:

Please follow all safety instructions in this manual. This manual uses the following safety symbols.

WARNING

Hazards or unsafe practices that may result in severe personal injury, property damage, and/or death.

CAUTION

Hazards or unsafe practices that may result in severe personal injury and/or property damage.

Useful information that helps users understand or benefit from the refrigerator.

These warning signs are here to prevent injury to you and others.

Please follow them carefully.

After reading this section, keep it in a safe place for future reference.

Important safety precautions

Warning; Risk of fire / flammable materials

WARNING

• When positioning the appliance, ensure the supply cord is not trapped or damaged.
• Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
• Fill with potable water only.
• Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
• Do not use mechanical devices or any other means to accelerate the defrosting process, other than those recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.

ध्यान दें

- Use only the LED Lamps provided by the manufacturer or its service agents.

• For the most efficient use of energy, please keep the all inner fittings such as baskets, drawers, shelves on the position supplied by manufacturer.
• To get the best energy efficiency of this product, please leave all shelves, drawers and baskets on their original position.

How to minimize the energy consumption

• Install the appliance in a cool, dry room with adequate ventilation.
- Ensure that it is not exposed to direct sunlight and never put it near a direct source of heat (radiator, for example).

• Not to block any vents or grilles is recommended for energy efficiency.
• Allow warm food to cool down before placing it in the appliance.
• Put frozen food in the refrigerator to thaw. You can then use the low temperatures of the frozen products to cool food in the refrigerator.
• Do not keep the door of the appliance open for too long when putting food in or taking food out.
• The shorter time for which the door is open, the less ice will form in the freezer.
• Clean the rear of the refrigerator regularly. Dust increases energy consumption.
• Do not set temperature colder than necessary.

• We recommend the value of clearance to be :

- Right, left, and back side: more than 50 mm

- Top side: more than 100 mm

This appliance is intended to be used in household and similar applications such as

• staff kitchen areas in shops, offices and other working environments;
• farm houses and by clients in hotels, motels and other residential type environments;
• bed and breakfast type environments;
• catering and similar non-retail applications.

Additional tips for proper usage

- In the event of a power failure, call the local office of your electric company and ask how long the failure is going to last.

• Most power failures that are corrected in an hour or two will not affect your refrigerator temperatures. However, you should minimize the number of door openings while the power is off.
• Should the power failure last more than 24 hours, remove and discard all frozen food."

- The refrigerator might not operate consistently (frozen contents can thaw or temperatures can become too warm in the frozen food compartment) if sited for an extended period of time in a location where ambient air temperatures are constantly above the temperatures for which the appliance is designed.

• In case of particular foods, keeping it under refrigeration can have a bad effect on preservation due to its properties.
• Temperature rise during defrosting complies with ISO requirements. If you want to prevent an undue rise in the temperature of frozen food while the appliance defrosts, wrap the frozen food in several layers of newspaper.
• Do not re-freeze frozen foods that have thawed completely.

Instructions about the WEEE

Symbol of a trash bin crossed with a diagonal line, no text or numbers present

Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

For more information on safe disposal and recycling visit our website www.samsung.com/in/support or contact our Helpline numbers - 1800 40 SAMSUNG (1800 40 7267864), 1800 5 SAMSUNG (1800 5 7267864).

Symbol of a trash bin crossed with no visible text or labels

• Connect the power plug in the proper position with the cord hanging down.
• Do not insert the power plug into a wall socket with wet hands.
• If the wall socket is loose, do not insert the power plug. Plug the power plug into the wall socket firmly.
• Never unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet.
• Do not bend the power cord excessively or place heavy objects on it.
• The appliance must be positioned so that the plug is accessible after installation.
• Do not plug several appliances and the refrigerator into the same multiple power strip.
  The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the voltage listed on the refrigerator's rating plate.
• This provides the best performance and also prevents overloading of house wiring circuits, which could overheat the wires and cause a fire hazard.
• Failing to do so may result in an electric shock or fire due to electric leakage.
• If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact a Samsung service center.
• Failing to do so may result in an electric or fire hazards.

गंभीर चेतावनियां

⚠️ चेतावनी

- Do not spray water directly on the inside or outside of the refrigerator.

- There is a risk of fire or electric shock.

- Do not use benzene, thinner, or Clorox (bleach) to clean the refrigerator.

- There is a risk of fire or electric shock.

- If large amounts of dust or water enter the refrigerator, disconnect the power plug and contact a Samsung Electronics service center.

- Otherwise there is a risk of fire.

- You must ground the refrigerator to prevent any power leakages or electric shocks caused by current leakage from the refrigerator.

- Current leakage may result in an electric shock, fire, explosion, or problems with the product.

- Never use gas pipes, telephone lines, or other potential lightning attractors as an electrical ground.

- This refrigerator is for storing food only.

- Do not store pharmaceutical products, scientific materials, or temperature sensitive products, flammable objects in the refrigerator. (benzene, thinner, propane gas, alcohol, ether, LP gas, Ginseng and other such products

- Fill the water tank and ice cube trays with potable water only (tap water, mineral water, or purified water).

- Do not fill the tank with tea, juice, or a sports drink. They can damage the refrigerator.

• Children should be supervised to ensure that they do not play with the appliance.

- Keep fingers out of "pinch point" areas. Clearances between the doors and cabinet are necessarily small. Be careful when you open the doors if children are in the area.

- Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children.

- If a child places a bag over his or her head, the child could suffocate.

- Do not let children go inside the refrigerator.

- It can cause death from suffocation by entrapment or personal injury.

- Do not let children hang on the door or door bins. A serious injury may occur.

- Do not let children step on a drawer.

- The drawer may break and cause them to slip.

- Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or to water (rain drops).

- Deteriorated insulation on electrical parts may cause an electric shock or fire.

- Do not install this appliance in a location where gas may leak.

- This may result in an electric shock or fire.

- Do not install this appliance near a heater or flammable material.

- If your refrigerator needs to be repaired or reinstalled, contact your nearest Samsung service center.

- Failing to do so may result in an electric shock, fire, problems with the product, or injury.

- Unauthorized modifications can cause safety problems. To reverse an unauthorized modification, we will charge the full cost of parts and labor.

- If the interior or exterior LED lamp has gone out, contact your nearest Samsung service center.

- Do not insert hands, feet, or metal objects (such as chopsticks, etc.) into the bottom or the back of the refrigerator.

- This may result in an electric shock or injury.

- Any sharp edges may cause a personal injury.

- Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. This may result in an electric shock, fire, problems with the product, or injury. Do not put a container filled with water on the appliance.

- If spilled, there is a risk of fire or electric shock.

- Do not overfill the refrigerator with food.

- When you open the door, an item may fall out and cause personal injury or material damage.

- Do not place or use electrical appliances inside the refrigerator/freezer, unless they are of a type recommended by the manufacturer.

- Do not use a hair dryer to dry the inside of the refrigerator. Do not place a lighted candle in the refrigerator to remove bad odors.

- This may result in an electric shock or fire.

- Do not put a fridge shelf into the refrigerator upside down. The shelf stopper will not work.

- The glass shelf could fall and cause personal injury.

- Bottles should be stored tightly together so that they do not fall over or out.

- Do not touch the inside walls of the freezer or products stored in the freezer with wet hands.

- This may cause frostbite.

- Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal.

- If a gas leak is detected, avoid any naked flames or potential sources of ignition, and air the room in which the appliance is standing for several minutes.

- Do not touch the appliance or power cord.

- Do not use a ventilating fan.

- A spark may result in an explosion or fire.

- Never stare directly at the UV LED lamp for long periods of time.

- This may result in eye strain due to the ultraviolet rays.

- This product contains R-600a, a flammable gas, which is used as the refrigerant. Contact your local authorities regarding safe disposal of this product.

- This refrigerator must be properly located and installed in accordance with the instructions in this manual before you use it.

- Use only the Ice tray provided with the refrigerator.

- When moving the refrigerator, be careful not to roll over or damage the power cord.

- This may result in an electric shock or fire.

- When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.

- Refrigerant leaking from the pipe work could ignite or cause an eye injury. If a leak is detected, avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several minutes.

- This appliance contains a small amount of isobutane refrigerant (R-600a), a natural gas with high environmental compatibility that is, however, also flammable.

- Cyclopentane is used in the insulation. The gases in the insulation material require a special disposal procedure. Please contact your local authorities in regard to the environmentally safe disposal of this product.

- When disposing of this refrigerator, remove the door/door seals and door latch so that small children or animals cannot become trapped inside. Children should be supervised to ensure that they do not play with the appliance.

- If trapped inside, the child could be injured or suffocate to death.

- If you won't be using the refrigerator for a very long period of time, (3 weeks or more) empty the refrigerator, unplug it, wipe excess moisture from the inside walls, and leave the doors open to prevent odors and mold.

Installation and Usage cautions

CAUTION

- Allow sufficient space around the refrigerator and install it on a flat surface.

- Keep the ventilation space in the appliance enclosure or mounting structure clear of obstructions.

- It is strongly recommended you have a qualified technician or service company install the refrigerator.

- Failing to do so may result in an electric shock, fire, explosion, problems with the product, or injury.

• Service Warranty and Modification.

- Any changes or modifications performed by a 3rd party on this finished appliance are not covered under Samsung warranty service, nor is Samsung responsible for safety issues that result from 3rd party modifications.

- Before cleaning or performing maintenance, unplug the appliance from the wall socket.

- Failing to do so may result in an electric shock or fire.

- Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impacts such as bumping or dropping.

- Do not keep vegetable oil in your refrigerator's door bins. The oil can solidify, making it foul-tasting and difficult to use. In addition, the open container can leak and the leaked oil can cause the door bin to crack. After opening an oil container, it is best to keep the container in a cool and shaded place such as a cupboard or pantry.

- Examples of vegetable oil: olive oil, corn oil, grape-seed oil, etc.

- Do not put glass containers or bottles or carbonated beverages into the freezer.

- The container may freeze and break, and this may result in injury.

- Do not re-freeze frozen foods that have thawed completely.

- Do not strike or apply excessive force to any glass surface.

- Broken glass may result in a personal injury and/or property damage.

- If the refrigerator is disconnected from the power supply, you should wait for at least five minutes before plugging it back in.

- Please dispose of the packaging material from this product in an environmentally friendly manner.

- Do not store flammable stuff nearby the refrigerator.

- Do not install the appliance nearby the voltage stabilizer.

- Do not use a candle on top of the appliance when a blackout.

- Do not use a hooking power by direct tapping from the electric line.

- Do not install this appliance in a humid, oily or dusty location, in a location exposed to direct sunlight and water (rain drops)

- Deteriorated insulation on electrical parts may cause an electric shock or fire.

Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it.

WARNING

• Use the refrigerator only for its intended purpose as described in this manual.
• Any servicing must be performed by a qualified technician.
• Dispose of the product packaging material in compliance with the local regulations.

NOTE

The actual image and provided component parts of the refrigerator may differ, depending on the model and the country.

इंस्टॉलेशन

Refrigerator at a glance

01 02 03 04 05 06 07 08

01 Ice making compartment (Super Freeze Zone)

02 Chiller compartment

03 LED lamp

04 Ice tray

05 Shelf

06 Vegetable box

07 Guard egg

08 Stand table *

* applicable models only

To secure more room for storage in the refrigerator compartment

To get more space, you can remove cool pack(s) which can be removed without aid of a tool. It does not affect thermal and mechanical characteristics. A declared storage volume is calculated with cool pack(s) removed.

• These optional accessories do not affect thermal and mechanical performance.
- A declared storage volume of the freezer is based on the nonexistence of those optional accessories.
- For best energy efficiency, make sure all of shelves, drawers, and baskets are placed in their original position.

Step-by-step installation

STEP 1 Select a site

Site requirements:

• Solid, level surface without carpeting or flooring that may obstruct ventilation
  • Away from direct sunlight
• Adequate room for opening and closing the door
• Away from a heat source
  • Room for maintenance and servicing
  • Temperature range: between 10 °C and 43 °C

Effective temperature range

The refrigerator is designed to operate normally in the temperature range specified by its class rating.

Class Symbol		Ambient Temperature range (°C)
		IEC 62552 (ISO 15502)	ISO 8561
Extended Temperate SN	+10 to +32 +10 to +32
Temperate N +16 to +32 +16 to +32
Subtropical ST +16 to +38 +18 to +38
Tropical T +16 to +43 +18 to +43

NOTE

The cooling performance and power consumption of the refrigerator may be affected by the ambient temperature, the door-opening frequency, and the location of the refrigerator. We recommend adjusting the temperature settings as appropriate.

प्रभावी तापमान सीमा

See the pictures and table below for space requirements for installation.

Basic Model

A B C D E

Stand Model

क्लीयरेंस

Each measurement based on the design dimension, so it may differ depending on the measuring method.

CAUTION

Please tie up the extra length of the power cord at the back of the refrigerator so as not to be touched on the floor preventing the power cord from being crushed by the rollers upon relocation.

100 मिमी 353 मिमी 127° 919 मिमी 566 मिमी 100 मिमी 48 मिमी 480 मिमी 1065 मिमी

ध्यान दें

Diagram showing two refrigerators with circular and diagonal symbols indicating absence or prohibition (no text or labels)

• The surface to install the refrigerator must support a fully loaded refrigerator.
• To protect the floor, put a large piece of cardboard on each leg of the refrigerator.
• Once the refrigerator is in its final position, do not move it unless necessary to protect the floor. If you have to, use a thick paper or cloth such as old carpets along the movement path.

Technical line drawing of a refrigerator with a stop sign symbol (no text or labels present)

Don't use stand to avoid noise and leveling issue.

चरण 2 फ्लोरिंग

Diagram showing two refrigerant units with circular and diagonal arrows indicating movement, no text or symbols present.

Illustration of a refrigerator with a stop sign symbol (no text or labels present)

STEP 3 Adjust the levelling feet

Diagram showing a mechanical setup with a circular component and a curved arrow indicating rotation (no text or symbols)

Level the refrigerator by manually adjusting the levelling feet.

Turn the levelling feet clockwise to lower the position, or turn counter clockwise to raise. For safety reasons, adjust the front side a little higher than the rear side.

NOTE

This model does not allow for adjusting the front right foot that is fixed. Use the front left foot for levelling.

Diagram showing a mechanical or structural assembly with a circular inset highlighting a curved component (no text or symbols present)

STEP 4 Initial settings

By completing the following steps, the refrigerator should be fully functioning.

1. Plug the power cord into the wall socket to turn the refrigerator on.
2. Open the door, and check if the interior light lights up.
3. Set the temperature to the coldest, and wait for about an hour.
4. Wait until the refrigerator reaches the set temperature. Now the refrigerator is ready for use.

STEP 5 Final check

When installation is complete, confirm that:

• The refrigerator is plugged into an electrical outlet and grounded properly.
• The refrigerator is installed on a flat, level surface with a reasonable clearance from the wall or the cabinet.
• The refrigerator is level and is sitting firmly on the floor.
• The door opens and closes freely, and the interior light turns on automatically when you open the door.

Adjusting the temperature control

Freezer / Fridge (Temperature adjustment)

OFF ON 1 Winter सर्दा 6 Summer गमी 5 4 3 Monsoon मानसून

DIAL At "Monsoon" POINT (3\~4 No.)

- To maintain optimum temperature for food storage, set the control dial at the "Monsoon" Position.

DIAL At "Summer" POINT (5\~6 No.)

• When setting the control dial at the "Summer" Position, the Refrigerator be comes coldest.
• When largequantities of food is stored, For quickice making set the control dial at the "Summer" Position.

DIAL At "Winter" POINT (1\~2 No.)

• When setting the control dial at the "Winter" Position, the Refrigerator becomes warmer.
• When small quantities of food is stored.

ऑपरेशन

• If the temperature where the Refrigerator is placed is lower than 5 °C, set the temperature control to WINTER. Because the temperature of the Refrigerator is affected by the temperature around the Refrigerator and it will be lower than the set value.
• Apart from knob settings mentioned above, if you desire to increase or reduce the cooling, turn the knob clockwise or anticlockwise to the degrees you want.

Special features

The actual image and special functions of your refrigerator may differ, depending on the model and the country.

How to defrost

Defrost indicator

1. Check the layer thickness of the frost/ice formed on the walls of the ice making compartment. If more frost is formed, please defrost.

ध्यान दें

1. Push the Defrost button to defrost. Frost on the surface of the evaporator will begin to melt and can be easily removed. After defrosting is finished, the refrigerator will start automatically.

State of the Defrost button

Illustration of two hands adjusting a circular object on a surface, showing motion direction (no text or symbols)

- The Defrost button remains pressed during the defrost process (1), and returns to normal state when complete. - If you press the Defrost button in higher inner temperatures (ambient temperature), the button would not be pressed and stays normal (2).

CAUTION

In order to remove ice from the ice making compartment, do not use a keen tool, knife or screw driver.

Diagram showing two hand positions (1 and 2) of a wheel being turned on a surface, with arrows indicating rotation direction.

Line drawing of a container with seedlings and a pitcher pouring liquid from it (no text or symbols)

1. Fill the tray up to 80 % with water level.

NOTE

It is recommended that you wait about 1\~2 hours after setting max of Freezer or COLDEST of temperature control for the ice cubes to form.

Diagram of an open refrigerator with a tray and door, showing a closed lid and a black arrow indicating rotation (no text or symbols)

1. Place the ice tray in the Super Freeze Zone.

बफ बनाना

Line drawing of a kettle pouring liquid into a tray of ice cubes (no text or symbols)

Illustration of an open refrigerator with a tray and door, showing a black arrow indicating rotation (no text or symbols)

• The coldest part of the Refrigerator is the Super Freeze Zone. This is the best place to store delicate foodstuffs.
• Glass bottles containing liquids should never be stored in the Super Freeze Zone as the glass can shatter when the contents freeze.

3.

•
•

Maintenance

Handle and care

Chiller compartment

Diagram of a device interior showing a tray with a black arrow pointing to a component (no text or symbols present)

Pull the chiller compartment towards you until it meets the stopper.

Tilt the front upward and pull the compartment out.

Shelves

Diagram of a device with an arrow indicating direction, showing a rectangular panel and surrounding components (no text or symbols)

Pull the shelf forward until it meets the stopper. Tilt the front of the shelf up and pull it out.

रखरखाव

संभाल और देखभाल

चिलर कं पार्टमेंट

Diagram of a door handle with a black arrow indicating direction (no text or symbols)

Diagram of a device with a black arrow indicating direction, showing a rectangular panel or tray (no text or symbols present)

Diagram of a mechanical component with a black arrow indicating direction (no text or symbols present)

Pull the moisturizing veg box forward and take it out of the Refrigerator.

Lift the cover up and pull it out of the Refrigerator.

Cleaning

WARNING

• Do not use benzene, thinner, or home/car detergent such as Clorox™ for cleaning purposes. They may damage the surface of the refrigerator and cause a fire.
• Do not spray water onto the refrigerator. This may cause electric shock.

Replacing the LED lamp

Lamps

The lamps are not user-serviceable. To replace the lamps of the refrigerator, contact a local Samsung service centre.

सब्जी बाँक्स

Diagram of a mechanical component with a black arrow indicating direction (no text or symbols)

Problem Solution
The appliance is not operating at all or the temperature is too high or low.	Check that the power plug is correctly connected.Is the temperature control on the front panel correctly set?Is the appliance in direct sunlight or located near a heat source? If so, it may not be able to cool as well. Please put it in a place that is out of direct sunlight and not near a heat source.Is the back of the appliance too close to the wall? If so, it may not be able to cool sufficiently. Keep it an appropriate distance from the wall.Is there too much food inside so that the food is blocking the outlet vent? To keep the refrigerator at a suitable temperature, do not fill the refrigerator with too much food.
The food in the Refrigerator is frozen.	Is the temperature control or control panel set to the coldest temperature?Is the surrounding temperature too low?
There are unusual noises.	Check if the appliance is installed on a stable and even floor.Is the back of the appliance too close to the wall?Have any foreign objects fallen behind or under the appliance?Is the noise coming from the compressor in the appliance?A ticking sound occurs when the various accessories contract or expand.
The front corners and sides of the appliance are warm and condensation starts to form.	Heat-proof pipes are installed in the front corners of the appliance to prevent condensation from forming. When the surrounding temperature rises, this may not always be effective. However, this is not abnormal.In very humid weather, condensation may form on the outer surface of the appliance when the moisture in the air comes into contact with the cool surface of the appliance.
You can hear a liquid bubbling in the appliance.	This is the refrigerant, which cools the inside of the appliance.
There is a bad smell inside the appliance.	Has a food item spoiled?Make sure that strong smelling food (for example, fish) is wrapped so that it is airtight.Clean out your Freezer periodically and throw away any spoiled food. When cleaning the inside of the fridge, store food elsewhere and unplug the appliance. Wipe with a dry dishcloth after 2-3 hours and then circulate air inside the refrigerator.
There is a layer of frost on the appliances walls.	Are the air outlet vents blocked by food stored inside the Refrigerator?Space the food out as much as possible to improve ventilation.If the freezer drawer is not completely closed or is blocked, humidity from outside may enter and cause severe frost to form.
Condensation forms on the inside wall of the appliance and around vegetables.	Food with a high water content is stored uncovered with a high humidity level or the door has been left open for a long time.Store the food with a cover or in sealed containers.
The lamps in the freezer and refrigerator are not turned on.	The lamps may not be turned back on if the doors of the freezer and refrigerator remain opened side by side for 2 seconds or longer. Close the doors and then open them again.
Water Deposition on Cover Door/Chiller Tray	Water Deposition on Cover door/Chiller tray are due to frequent opening of the door/humid environment which is a normal phenomenon. It can be cleaned with a dry cloth.Cover Door - Chiller Tray-

समस्या-निवारण

If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center.

Country Contact Center Web Site
INDIA	1800 40 SAMSUNG (1800 40 7267864) (Toll-Free)1800 5 SAMSUNG (1800 5 7267864) (Toll-Free)	www.samsung.com/in/support
NEPAL	16600172667 (Toll Free for NTC Only)9801572667	www.samsung.com/in/support
BANGLADESH	0961230030008000300300 (Toll free)	www.samsung.com/in/support
SRI LANKA +9411	SAMSUNG ([phone]) www.samsung.com/in/support

This Product is RoHS compliant