VIEWSONIC

CDP9800-CN - Monitor VIEWSONIC - Free user manual and instructions

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USER MANUAL CDP9800-CN VIEWSONIC

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website. "Antes de operar su equipo lea cu idadosamente las instrucciones en este manual"

Model No. VS16304

Compliance Information

NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit.

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class A/Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his/her own expense.

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Warning: To comply with the limits for the Class A digital device, pursuant to Part 15 of the FCC Rules, this device must be installed in computer equipment certified to comply with the Class A limits. All cables used to connect the computer and peripherals must be shielded and grounded. Operation with non-certified computers or non-shielded cables may result in interference to radio or television reception. Changes and modifications not expressly approved by the manufacturer could void the user's authority to operate this equipment.

For Canada

CAN ICES-3 (A)/NMB-3(A)

CE Conformity for European Countries

VIEWSONIC CDP9800-CN - CE Conformity for European Countries - 1

The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.

Following information is only for EU-member states:

The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE).

The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

If the batteries, accumulators and button cells included with this equipment, display the chemical symbol Hg, Cd, or Pb, then it means that the battery has a heavy metal content of more than 0.0005% Mercury or more than, 0.002% Cadmium, or more than 0.004% Lead.

VIEWSONIC CDP9800-CN - Following information is only for EU-member states: - 1

VIEWSONIC CDP9800-CN - Following information is only for EU-member states: - 2

Industry Canada Notice

This device complies with Canadian RSS-210. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmitting antenna) that is installed outdoors is subject to licensing. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada's website www.hc-sc.gc.ca/rpb.

R&TTE Compliance Statement

This device complies with the Essential Requirements of the R&TTE Directive of the European Union (1999/5/EC). This equipment meets the following conformance standards:

ETSI EN 300 328

EN 301 489-01

EN 301 489-17

EN 62311

Notified Countries: Germany, UK, Netherlands, Belgium, Sweden, Denmark, Finland, France, Italy, Spain, Austria, Ireland, Portugal, Greece, Luxembourg, Estonia, Latvia, Lithuania, Czech Republic, Slovakia, Slovenia, Hungary, Poland and Malta.

Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

SubstanceProposed Maximum ConcentrationActual Concentration
Lead (Pb) 0,1% < 0,1%
Mercury (Hg) 0,1% < 0,1%
Cadmium (Cd) 0,01% < 0,01%
Hexavalent Chromium ( Cr^6+ ) 0,1% < 0,1%
Polybrominated biphenyls (PBB) 0,1% < 0,1%
Polybrominated diphenyl ethers (PBDE) 0,1% < 0,1%

Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below:

Examples of exempted components are:

  1. Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps (CCFL and EEFL) for special purposes not exceeding (per lamp):

(1) Short length ( ≤ 500 mm): maximum 3.5 mg per lamp.
(2) Medium length (>500 mm and ≤1,500 mm): maximum 5 mg per lamp.
(3) Long length (>1,500 mm): maximum 13 mg per lamp.

  1. Lead in glass of cathode ray tubes.

  2. Lead in glass of fluorescent tubes not exceeding 0.2% by weight.

  3. Lead as an alloying element in aluminium containing up to 0.4% lead by weight.

  4. Copper alloy containing up to 4% lead by weight.

  5. Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).

  6. Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.

Safety Precautions

FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND USING THE LCD COLOR MONITOR:

  • DO NOT REMOVE MONITOR BACK COVER. There are no user serviceable parts inside and opening or removing covers may expose you to dangerous shock hazards or other risks. Refer all servicing to qualified service personnel.
  • Do not spill any liquids into the cabinet or use your monitor near water.
  • Do not insert objects of any kind into the cabinet slots, as they may touch dangerous voltage points, which can be harmful or fatal or may cause electric shock, fire or equipment failure.
  • Do not place any heavy objects on the power cord. Damage to the cord may cause shock or fire.
  • Do not place this product on a sloping or unstable cart, stand or table, as the monitor may fall, causing serious damage to the monitor.
  • Do not place any objects onto the monitor and do not use the monitor outdoors.
  • The inside of the fluorescent tube located within the LCD monitor contains mercury. Please follow the laws or rules of your municipality to dispose of the tube properly.
  • Do not bend power cord.
  • Do not use monitor in high temperature, humid, dusty, or oily areas.
  • If monitor or glass is broken, do not come in contact with the liquid crystal and handle with care.
  • Allow adequate ventilation around the monitor, so that heat can properly dissipate. Do not block ventilated openings or place the monitor near a radiator or other heat sources. Do not put anything on top of the monitor.
  • The power cable connector is the primary means of detaching the system from the power supply. The monitor should be installed close to a power outlet, which is easily accessible.
  • Handle with care when transporting. Save packaging for transporting.
  • Please clean the holes of back cabinet to reject dirt and dust at least once a year because of set reliability.
  • If using the cooling fan continuously, it's recommended to wipe holes a minimum of once a month.
  • When installing the remote control batteries;

- Align the batteries according to the (+) and (-) indications inside the case.

- Align the (-) indication of the battery first inside the case.

CAUTION:

Immediately unplug your monitor from the wall outlet and refer servicing to qualified service personnel under the following conditions:

  • When the power supply cord or plug is damaged.
  • If liquid has been spilled, or objects have fallen into the monitor.
  • If the monitor has been exposed to rain or water.
  • If the monitor has been dropped or the cabinet damaged.
  • If the monitor does not operate normally by following operating instructions.

CAUTION:

  • For optimum performance, allow 20 minutes for warm-up.
  • Rest your eyes periodically by focusing on an object at least 5 feet away. Blink often.
  • Position the monitor at a 90° angle to windows and other light sources to minimize glare and reflections.
  • Clean the LCD monitor surface with a lint-free, nonabrasive cloth. Avoid using any cleaning solution or glass cleaner!
  • Adjust the monitor's brightness, contrast and sharpness controls to enhance readability.
  • Avoid displaying fixed patterns on the monitor for long periods of time to avoid image persistence (after image effects).
    • Get regular eye checkups.

Ergonomics

To realize the maximum ergonomic benefits, we recommend the following:

  • Use the preset Size and Position controls with standard signals.
  • Use the preset Color Setting.
  • Use non-interlaced signals.
  • Do not use primary color blue on a dark background, as it is difficult to see and may produce eye fatigue due to insufficient contrast.

Table Of Contents

1. Unpacking and Installation....1

1.1. Unpacking .... 1
1.2. Package Contents......1
1.3. Installation Notes......1
1.4. Mounting on a Wall.....2
1.4.1. VESA Grid 2
1.5. Mounting in Portrait Position .....3

2. Parts and Functions ....4

2.1. Control Panel ....4
2.2. Input/Output Terminals 5
2.3. Remote Control....6
2.3.1. General functions......6
2.3.2. Inserting the batteries in the remote control....7
2.3.3. Handling the remote control.7
2.3.4. Operating range of the remote control....7

3. Connecting External Equipment .....8

3.1. Connecting External Equipment (DVD/VCR/VCD) 8
3.1.1. Using COMPONENT video input....8
3.1.2. Using Video Source input ....8
3.1.3. Using HDMI video input .....8

3.2. Connecting a PC....9
3.2.1. Using VGA input......9
3.2.2. Using DVI input....9
3.2.3. Using HDMI input......9
3.2.4. Using HDMI input......10

3.3. Connecting Audio Equipment.....10
3.3.1. Connecting external speakers ....10
3.3.2. Connecting an external audio device....10

3.4. Connecting Multiple Displays in a Daisy-chain Configuration ..... 11
3.4.1. Display control connection . 11
3.4.2. Digital video connection ..... 11

3.5. IR connection (optional) 11

3.6. IR Pass-through Connection (optional)....12

4. Operation 13

4.1. Watch the Connected Video Source....13
4.2. Play multimedia files from USB device....13
4.3. Play options....13
4.3.1. Playing music files .....13
4.3.2. Playing movie files .....13
4.3.3. Playing photo files....13

5. OSD Menu 14

5.1. Navigating the OSD Menu .....14
5.1.1. Navigating the OSD menu using the remote control ....14
5.1.2. Navigating the OSD menu using the display's control buttons....14
5.2. OSD Menu Overview .....14
5.2.1. PICTURE menu ..... 14
5.2.2. Screen menu....15
5.2.3. AUDIO menu....17
5.2.4. PIP menu .....17
5.2.5. CONFIGURATION1 menu .18
5.2.6. CONFIGURATION2 menu .19
5.2.7. ADVANCED OPTION menu....20
5.2.8.Input menu 23

6. USB device compatibility....24

7. Input Mode.....26

8. Cleaning and Troubleshooting......27

8.1. Cleaning 27
8.2. Troubleshooting.....28

9. Technical Specifications ...... 29

10. RS232 Protocol....31

10.1. Introduction ......31
10.2.Description 31
10.2.1. Hardware specification.....31
10.2.2.Communication Setting ....31
10.2.3. Command Message Reference ....31

10.3. Protocol 32

10.3.1. Set-Function Listing .....32

10.3.2. Get-Function Listing ..... 36

10.3.3. Remote Control Pass-through mode......41

  1. Other Information ....44

Customer Support......44

Limited Warranty 45

Mexico Limited Warranty 47

Copyright © ViewSonic Corporation, 2016. All rights reserved.

ViewSonic and the three birds logo are registered trademarks of ViewSonic Corporation.

ENERGY STAR ^® is a registered trademark of the U.S. Environmental Protection Agency (EPA).

As an ENERGY STAR ^® partner, ViewSonic Corporation has determined that this product meets the ENERGY STAR ^® guidelines for energy efficiency.

Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic Corporation.

Product Registration

To meet your future needs, and to receive any additional product information as it becomes available, please register your product on the Internet at: www.viewsonic.com.

The ViewSonic® Wizard CD-ROM also provides an opportunity for you to print the registration form, which you may mail or fax to ViewSonic.

For Your Records

Product Name: CDP9800-CN

ViewSonic Commercial Display

Model Number: VS16304

Document Number: CDP9800-CN_UG_ENG Rev. 1C 02-24-17

Serial Number: ____

Purchase Date: ____

Product disposal at end of product life

ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing.

Please visit ViewSonic website to learn more.

USA & Canada: http://www.viewsonic.com/company/green/recycle-program/

Europe: http://www.viewsoniceurope.com/uk/support/recycling-information/

Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx

1. Unpacking and Installation

1.1. Unpacking

  • This product is packed in a carton, together with the standard accessories.
  • Any other optional accessories will be packed separately.
  • Due to the size and weight of this display it is recommended for two people to move it.
    • After opening the carton, ensure that the contents are complete and in good condition.

1.2. Package Contents

Please verify that you received the following items with your package content:

  • LCD display
  • CD ROM
  • Remote control with AAA batteries
    • Power cord (1.8 m)
    • VGA cable (1.8 m)
    • RS232 cable (3.0m)
  • Quick Start Guide

VIEWSONIC CDP9800-CN - Package Contents - 1

natural_image Plain light blue background with a thin border (no text or symbols)

VIEWSONIC CDP9800-CN - Package Contents - 2

VIEWSONIC CDP9800-CN - Package Contents - 3

VIEWSONIC CDP9800-CN - Package Contents - 4

VIEWSONIC CDP9800-CN - Package Contents - 5

VIEWSONIC CDP9800-CN - Package Contents - 6

VIEWSONIC CDP9800-CN - Package Contents - 7

VIEWSONIC CDP9800-CN - Package Contents - 8

VIEWSONIC CDP9800-CN - Package Contents - 9

text_image Remote Control and AAA Batteries

VIEWSONIC CDP9800-CN - Package Contents - 10
For North America*For UK

* The supplied power cord varies depending on destination.

NOTES:

  • For all other regions, apply a power cord that conforms to the AC voltage of the power socket and has been approved by and complies with the safety regulations of the particular country.
  • You might like to save the package box and packing material for shipping the display.

1.3. Installation Notes

  • Due to the high power consumption, always use the plug exclusively designed for this product. If an extended line is required, please consult your service agent.
  • The product should be installed on a flat surface to avoid tipping. The distance between the back of the product and the wall should be maintained for proper ventilation. Avoid installing the product in the kitchen, bathroom or any other places with high humidity so as not to shorten the service life of the electronic components.
  • The product can normally operate only under 5000m in altitude. In installations at altitudes above 5000m, some abnormalities may be experienced.

1.4. Mounting on a Wall

To mount this display to a wall, you will have to obtain a standard wall-mounting kit (commercially available). We recommend using a mounting interface that complies with TUV-GS and/or UL1678 standard in North America.

VIEWSONIC CDP9800-CN - Mounting on a Wall - 1

text_image Eye bolt Protective Sheet VESA Grid Table Carrying handle
  1. Lay a protective sheet on a table, which was wrapped around the display when it was packaged, beneath the screen surface so as not to scratch the screen face.
  2. Ensure you have all accessories for mounting this display (wall mount, ceiling mount, table stand, etc).
  3. Follow the instructions that come with the base mounting kit. Failure to follow correct mounting procedures could result in damage to the equipment or injury to the user or installer. Product warranty does not cover damage caused by improper installation.
  4. For the wall-mounting kit, use M8 mounting screws (having a length 15 mm longer than the thickness of the mounting bracket) and tighten them securely.
  5. The eye bolt is for usage in short time maintenance and installation. We suggest not to use the eye bolt for more than 1 hour. Prolong usage is prohibited. Please keep a clear safety area under the display while using the eye bolt.

1.4.1. VESA Grid

CDP9800-CN 800(H) x 500(V) mm

Caution:

To prevent the display from falling:

  • For wall or ceiling installation, we recommend installing the display with metal brackets which are commercially available. For detailed installation instructions, refer to the guide received with the respective bracket.
  • To lessen the probability of injury and damage resulting from fall of the display in case of earthquake or other natural disaster, be sure to consult the bracket manufacturer for installation location.

Ventilation Requirements for enclosure locating

To allow heat to disperse, leave space between surrounding objects as shown in the diagram below.

VIEWSONIC CDP9800-CN - Ventilation Requirements for enclosure locating - 1

text_image 100 mm 100 mm 100 mm 100 mm

1.5. Mounting in Portrait Position

This display can be installed in por trait position.

  1. Remove the table stand, if attached.
  2. When facing the display at the back, rotate 90 degrees anticlockwise, the input/output terminals should at the top and right side.

VIEWSONIC CDP9800-CN - Mounting in Portrait Position - 1

text_image 90° 90°

NOTE: When installing the display on a wall, please consult a professional technician for proper installation. We accept no liability for installations not performed by a professional technician.

2. Parts and Functions

2.1. Control Panel

VIEWSONIC CDP9800-CN - Control Panel - 1

text_image ⑨ MUTEINPUT + - ▲ MENU 12345678

① [button

Use this button to turn the display on or put the display to standby.

② [MUTE] button

Switch the audio mute ON/OFF.

③ [INPUT] button

Use this button to select the input source.

④ [+]button

Increase the adjustment while OSD menu is on, or increase the audio output level while OSD menu is off.

• Used as [OK] button in the On-Screen-Display menu.

⑤ [+]button

Decrease the adjustment while OSD menu is on, or decrease the audio output level while OSD menu is off.

⑥ [▲button

Move the highlight bar up to adjust the selected item while OSD menu is on.

⑦ [▼button

Move the highlight bar down to adjust the selected item while OSD menu is on.

⑧ [MENU] button

Return to previous menu while OSD menu is on, or to activate the OSD menu when OSD menu is off.

⑨ Remote control sensor and power status indicator

  • Receives command signals from the remote control.
    • Indicates the operating status of the display:
  • Lights green when the display is turned on
  • Lights red when the display is in standby mode
  • Lights amber when the display enters APM mode
  • When {SCHEDULE} is enabled, the light blinks green and red
  • If the light blinks red, it indicates that a failure has been detected
  • Lights off when the main power of the display is turned off

- Push up to hide the lens:

VIEWSONIC CDP9800-CN - Control Panel - 2

natural_image Front view of a device casing with buttons and a red arrow pointing to the bottom section (no text or symbols visible)

2.2. Input/Output Terminals
VIEWSONIC CDP9800-CN - Control Panel - 3

text_image Technical diagram of a server rack with labeled ports and internal components, including zoomed-in views and numbered connectors.

① AC IN
AC power input from the wall outlet.
② MAIN POWER SWITCH
Switch the main power on/off.
③ HDMI 1 IN / HDMI 2 IN / HDMI 3 IN
HDMI video/audio input.
④ RS232C IN ⑤ RS232C OUT
RS232C network output for the loop-through function.
⑥ DVI IN
DVI-D video input.
⑦ DisplayPort IN / ⑧ DisplayPort OUT
DisplayPort video input / output.
⑨ VGA IN (D-Sub)
VGA video input.
⑩ IR IN / ⑪ IR OUT
IR signal input / output for the loop-through function.

NOTES:

- This display's remote control sensor will stop working if the jack [IR IN] is connected.

- To remotely control your A/V device via this display, refer to page 11 for IR Pass Through connection.

⑫ SPDIF OUT

Digital audio output.

⑬ AUDIO IN

Audio input for VGA source (3.5mm stereo phone).

⑭ AUDIO OUT

Audio output to external AV device.

⑮ SPEAKER SWITCH

Internal speaker on/off switch.

⑯ SPEAKERS OUT

External speakers output.

⑰ USB PORT

USB for service

⑱ RJ-45

LAN control function for the use of remote control signal from control center.

⑲ Y/CVBS

Video source input.

⑳ COMPONENT IN

Component YPbPr video source input.

21 AUDIO IN

Audio input+t from external AV device (RCA).

22 USB PORT

Connect your USB storage device.

2.3. Remote Control

2.3.1. General functions
VIEWSONIC CDP9800-CN - Remote Control - 1

text_image 1 2 3 4 5 6 7 8 9 ViewSonic® 10 NORMAL ID ←→▶→> ■ → SOURCE FORMAT →↑> LIST INFO ← OK → ADJUST OPTIONS + VOL - 1 2 ABC 3 DEF 4 CHI 5 JKL 6 MNO 7 PORS 8 TUV 9WXYZ 0 ID SET ENTER

① [button] Turn the display on or put the display to standby.

② [PLAY] button Control playback of media files.

③ [+]SOURCE button Choose input source. Press [1] or [1] button to choose from DisplayPort, DVI-D, VGA. HDMI 1, HDMI 2, HDMI 3, Component, Video, USB or Card OPS. Press [OK] button to confirm and exit.

④ [HOME button Access the OSD menu.

⑤ [LIST button No function.

⑥ [I][J][+] NAVIGATION buttons Navigate through menus and choose items.

⑦ [↑] ADJUST button To auto adjust for VGA input only.

⑧ [■MUTE button Press to turn the mute function on/off.

⑨ [ ][ ][ ] COLOR buttons Choose tasks or options..

⑩ [NORMAL] button Switch to normal mode.

⑪ [ID] button Switch to ID mode.

⑫ [FORMAT button Change zoom mode.

⑬ [ ]BACK button Return to the previous menu page or exit from the previous function.

⑭ [INFO button Display information about current activity.

⑮ [OK] button Confirm an entry or selection.

⑯ [T]OPTIONS button Access currently available options, picture and sound menus.

⑰ [+][-] VOLUME button Adjust volume.

⑱ [NUMERIC] button Enter text for network setting, and set up ID for ID mode.

2.3.2. Inserting the batteries in the remote control

The remote control is powered by two 1.5V AAA batteries.

To install or replace batteries:

  1. Press and then slide the cover to open it.
  2. Align the batteries according to the (+) and (−) indications inside the battery compartment.
  3. Replace the cover.

VIEWSONIC CDP9800-CN - Inserting the batteries in the remote control - 1

text_image Diagram illustrating three steps of a device with rotation arrows and polarity indicators, showing mechanical states.

Caution:

The incorrect use of batteries can result in leaks or bursting. Be sure to follow these instructions:

  • Place "AAA" batteries matching the (+) and (−) signs on each battery to the (+) and (−) signs of the battery compartment.
  • Do not mix battery types.
  • Do not combine new batteries with used ones. It causes shorter life or leakage of batteries.
  • Remove the dead batteries immediately to prevent them from liquid leaking in the battery compartment. Don't touch exposed battery acid, as it can damage your skin.

NOTE: If you do not intend to use the remote control for a long period, remove the batteries.

2.3.3. Handling the remote control

  • Do not subject to strong shock.
  • Do not allow water or other liquid to splash the remote control. If the remote control gets wet, wipe it dry immediately.
  • Avoid exposure to heat and steam.
  • Other than to install the batteries, do not open the remote control.

2.3.4. Operating range of the remote control

Point the top of the remote control toward the display's remote control sensor when pressing a button.

Use the remote control within a distance of less than 5m (pull the lens down and use the remote control from the front) /26ft from the display's sensor, and a horizontal and vertical angle of less than 20 degrees.

NOTE: The remote control may not function properly when the remote control sensor on the display is under direct sunlight or strong illumination, or when there is an obstacle in the path of signal transmission.

VIEWSONIC CDP9800-CN - Operating range of the remote control - 1

text_image 20° 20° Tortoise

3. Connecting External Equipment

3.1. Connecting External Equipment (DVD/VCR/VCD)

3.1.1. Using COMPONENT video input

VIEWSONIC CDP9800-CN - Using COMPONENT video input - 1

text_image [AUDIO IN] [R] [L] [COMPONENT IN] (YPbPr) [COMPONENT OUT] (YPbPr) Audio Out DVD / VCR / VCD

3.1.2. Using Video Source input

VIEWSONIC CDP9800-CN - Using Video Source input - 1

text_image [Audio IN] [R] [L] [Y/CVBS IN] [Y/CVBS Out] Audio Out DVD / VCR / VCD

3.1.3. Using HDMI video input

VIEWSONIC CDP9800-CN - Using HDMI video input - 1

text_image DVD / VCR / VCD HDMI Out [HDMI IN]

3.2. Connecting a PC

3.2.1. Using VGA input

VIEWSONIC CDP9800-CN - Using VGA input - 1

text_image PC VGA Audio IN] Audio Out VGA Out D-Sub 15 pin [VGA IN]

3.2.2. Using DVI input

VIEWSONIC CDP9800-CN - Using DVI input - 1

text_image [VGA AUDIO IN] Audio Out PC DVI Out [DVI IN]

3.2.3. Using HDMI input

VIEWSONIC CDP9800-CN - Using HDMI input - 1

text_image PC HDMI Out [HDMI IN]

3.2.4. Using DisplayPort input

VIEWSONIC CDP9800-CN - Using DisplayPort input - 1

text_image PC [DisplayPort IN] [DisplayPort Out]

3.3. Connecting Audio Equipment

3.3.1. Connecting external speakers

VIEWSONIC CDP9800-CN - Connecting external speakers - 1

text_image External speakers

3.3.2. Connecting an external audio device

VIEWSONIC CDP9800-CN - Connecting an external audio device - 1

text_image [AUDIO OUT] [SPDIF OUT] Audio In Stereo Amplifier

3.4. Connecting Multiple Displays in a Daisy-chain Configuration

You can interconnect multiple displays to create a daisy-chain configuration for applications such as a video wall.

NOTE: Maximum 100 displays (10x10) can be used in a daisy-chain configuration.

3.4.1. Display control connection

Connect the [RS232C OUT] connector of DISPLAY 1 to the [RS232C IN] connector of DISPLAY 2.

VIEWSONIC CDP9800-CN - Display control connection - 1

flowchart
graph TD
    PC["PC"] -->|[RS-232C]| A["Switch"]
    A --> B["Display 1 DISPLAY 2"]
    B --> C["Display 1 OUT"]
    style PC fill:#f9f,stroke:#333
    style Display 1 DISPLAY 2 fill:#ccf,stroke:#333
    style Display 1 OUT fill:#cfc,stroke:#333

3.4.2. Digital video connection

Connect the [DP OUT] connector of DISPLAY 1 to the [DP IN] connector of DISPLAY 2.

VIEWSONIC CDP9800-CN - Digital video connection - 1

flowchart
graph TD
    PC["PC"] -->|[DP]| A["Port 1"]
    A -->|[DP IN][DP IN][DP Out]| B["Port 2"]
    B -->|[DP IN][DP IN][DP Out]| C["Port 3"]
    C -->|[DP IN][DP IN][DP Out]| D["Port 4"]

3.5. IR connection (optional)

VIEWSONIC CDP9800-CN - IR connection (optional) - 1

flowchart
graph LR
    A["External IR Receiver"] --> B["Display 1"]
    B --> C["Display 2"]
    C --> D["Output"]
    B --> E["[IR OUT"]]
    B --> F["[IR IN"] [IR IN]]

NOTE: This display's remote control sensor will stop working if the [IR IN] is connected.

3.6. IR Pass-through Connection (optional)

VIEWSONIC CDP9800-CN - IR Pass-through Connection (optional) - 1

flowchart
graph TD
    A["Remote Control"] --> B["IR OUT"]
    A --> C["(DVD / VCR / VCD)"]
    A --> D["IR IN"]

4. Operation

NOTE: The control button described in this section is mainly on the remote control unless specified otherwise.

4.1. Watch the Connected Video Source

See page 13 for external equipments connection.

  1. Press [→] SOURCE button.

VIEWSONIC CDP9800-CN - Watch the Connected Video Source - 1

text_image Video source Displayport DVI-D VGA HDMI1 HDMI2 HDMI3 Component Video USB Card OPS
  1. Press [I] or [J] button to choose a device, then press [OK] button.

4.2. Play multimedia files from USB device

  1. Connect your USB device to the USB port on the display.

VIEWSONIC CDP9800-CN - Play multimedia files from USB device - 1

text_image USB
  1. Press [SOURCE] button, choose USB, and press [OK] button.
  2. The connected USB device is detected automatically for all its playable files, which will be automatically sorted into 3 types: 🎨Music, 📄Movie, and 🌐Photo.
  3. Press [→] BACK button to go up to the top layer in the screen. Press [→] or [→] button to choose the file type. Press [OK] button to enter its play list.
  4. Choose the file you want. Press [OK] button to start t playing.
  5. Follow the on-screen instruction to control the play option.
  6. Press [PLAY] buttons (■ □ ▶ ▶ ▶) to control playing.

4.3. Play options

4.3.1. Playing music files

  1. Choose 🎶Music in the top bar.

VIEWSONIC CDP9800-CN - Playing music files - 1

  1. Choose one music track, and press [OK] button.

  2. To play all the tracks in a folder, choose one music file. Then, press [—] to Play All.

  3. To skip to the next or previous track, press [ ] or [ ] button.
  4. To pause the track, press [OK] button. Press [OK] button again to resume playback.
  5. To skip backward or forward 10 seconds, press [→] or [→] button.
  6. To search backward or forward, press [◀◀] or [▶▶] button, press repeatedly to toggle between different speeds.
  7. To stop the music, press [ ■ ] button.

4.3.2. Playing movie files

  1. Choose ☐Movie in the top bar.

VIEWSONIC CDP9800-CN - Playing movie files - 1

  1. Choose a video, and press [OK] button.

  2. To play all the videos in a folder, choose one video file. Then, press [—] to Play All.

  3. To pause the video, press [OK] button. Press [OK] button again to resume playback.
  4. To skip backward or forward 10 seconds, press [→] or [→] button.
  5. To search backward or forward, press [◀◀] or [▶▶] button, press repeatedly to toggle between different speeds.
  6. To stop the video, press [ ■ ] button.

4.3.3. Playing photo files

  1. Choose 📄Photo in the top bar.

VIEWSONIC CDP9800-CN - Playing photo files - 1

  1. Choose a photo thumbnail, then press [OK] button.

Start a slideshow

If there are multiple photos in a folder, choose a photo. Then, press [—] to Play All.

  • To skip to the previous or next photo, press [→] or [→] button, and then press [OK] button.
  • To stop the slideshow, press [ ■ ] button.

5. OSD Menu

An overall view of the On-Screen Display (OSD) structure is shown below. You can use it as a reference for further adjusting your display.

5.1. Navigating the OSD Menu

5.1.1. Navigating the OSD menu using the remote control

VIEWSONIC CDP9800-CN - Navigating the OSD menu using the remote control - 1

text_image SOURCE FORMAT INFOLIST OK OPTIONSADJUST
  1. Press [button on the remote control to display the OSD menu.
  2. Press[1] or [1] button to choose the item you want to adjust.
  3. Press [OK] or [→] button to enter the submenu.
  4. In the submenu, press [ ] or [ ] button to toggle among items, press [→] or [→] button to adjust settings. If there is a submenu, press [OK] or [→] button to enter the submenu.
  5. Press [→] button to return to the previous menu, or press [↑] button to exit the OSD menu.

5.1.2. Navigating the OSD menu using the display's control buttons

  1. Press [MENU] button to display the OSD menu.
  2. Press [+] or [+button to choose the item you want to adjust.
  3. Press [+] button to enter the submenu.
  4. In the submenu, press [▲] or [▼button to toggle among items, press [-]or [ ]-button to adjust settings. If there is a submenu, press [+] button to enter the submenu.
  5. Press [MENU] button to return to the previous menu, or press [MENU] button several times to exit the OSD menu.

5.2. OSD Menu Overview

5.2.1. PICTURE menu

VIEWSONIC CDP9800-CN - PICTURE menu - 1

text_image Picture Brightness 70 Contrast 50 Sharpness 50 Black level 50 Tint Color Noise reduction Gamma selection Native Exit ▲:Move :Select SET/MU

Brightness

Adjust the overall image brightness by changing the intensity of the LCD panel's backlight.

Contrast

Adjust to sharpen the picture quality. The black portions of the picture become richer in darkness and the white become brighter.

Sharpness

Adjust to improve the image detail.

Black level

Video black level is defined as the level of brightness at the darkest (black) part of a visual image. Adjust to change the image brightness.

Tint

Adjust to change the color tint of the image.

Use the [→] or [→] button to adjust. Press the [→] button and the flesh tone color turns slightly green. Press the [→] button and the flesh tone color turns slightly purple.

NOTE: This item functional for Video mode (YUV color space) only.

Color

Adjust to increase or decrease the intensity of colors in the image.

NOTE: This item functional for Video mode(YUV color space) only.

Noise reduction

Adjust to remove the noise in the image. You can select a suitable noise reduction level.

Choose from: {Off} / {Low} / {Medium} / {High}.

NOTE: This item functional for Video mode (YUV color space) only.

Gamma selection

Gamma is what controls the overall brightness of an image. Images which are not corrected properly can appear too white or too dark, so controlling the gamma properly can have a huge influence on the overall picture quality of your display.

The options are: {NATIVE} / {2.2} / {2.4} / {S GAMMA}.

Color temperature

Select a color temperature for the image. A lower color temperature will have a reddish tint, whilst a higher color temperature gives off a more bluish tint.

Choose from: {3000K} / {4000K} / {5000K} / {6500K} / {7500K} / {9300K} / {10000K} / {NATIVE} / {USER}.

Color control

You can adjust the color tones of the image precisely by changing the User-R (Red), User-G (Green) and User-B (Blue) settings independently when the following condition:

{Picture} - {Color temperature} - {User}

Smart picture

The following smart picture modes are available for :

• PC mode: {Standard} / {Highbright} / {sRGB}.
- Video mode: {Standard} / {Highbright} / {Cinema}.

Light sensor

Light sensor function is to adjust brightness automatically when ambient light changed.

Scan mode

Change the display area of the image.

  • {Over scan} - Display about 95% of the original size of the image. The rest of the areas surrounding the image will be cut off.
  • {Under scan} - Display the image in its original size.

Picture reset

Reset all settings in the Picture menu.

5.2.2. Screen menu
VIEWSONIC CDP9800-CN - Picture reset - 1

text_image Screen H position V position Clock Clock phase Zoom mode Custom zoom Screen reset Exit Move:Select Setzt/ENJ

H POSITION

Press the [→] button to move the image to the right, or [→] to move the image to the left.

NOTE:

  • H position adjustment is functional for VGA input only.
  • H position cannot be adjusted when {Pixel Shift} is activated.

V POSITION

Press the [→] button to move the image up, or [→] to move the image down.

NOTE:

  • V position adjustment is functional for VGA input only.
  • V position cannot be adjusted when {Pixel Shift} is activated.

Clock

Adjust the width of the image.

NOTE: This item is functional for VGA input only.

Clock phase

Adjust to improve the focus, clarity and stability of the image.

NOTE: This item is functional for VGA input only.

Zoom mode

The pictures you receive may be transmitted in 16:9 format (wide screen) or 4:3 format (conventional screen). The 16:9 pictures sometimes have a black band at the top and bottom of the screen (letterbox format). Zoom Mode will be deactivated when {Pixel Shift} is activated or turned on, and when {Tiling} is enabled.

Choose from: {Full} / {Normal} / {Real} / {21:9} / {Custom}.

VIEWSONIC CDP9800-CN - Zoom mode - 1FULLThis mode restores the correct proportions of pictures transmitted in 16:9 using the full screen display.
VIEWSONIC CDP9800-CN - Zoom mode - 2NORMALThe picture is reproduced in 4:3 format and a black band is displayed on either side of the picture.
RealThis mode displays the image pixel-by-pixel on screen without scaling the original image size.
VIEWSONIC CDP9800-CN - Zoom mode - 321:9The picture is enlarged to 21:9 format. This mode is recommended when displaying pictures that have black bands at the top and bottom (letterbox format).
VIEWSONIC CDP9800-CN - Zoom mode - 4CustomChoose to apply the custom zoom settings in the Custom Zoom submenu.

CUSTOM ZOOM

You can use this function to further customize the zoom settings to suit the image you want to display.

NOTE: This item is functional only when the {ZOOM MODE} setting is set to {CUSTOM}.

VIEWSONIC CDP9800-CN - CUSTOM ZOOM - 1

VIEWSONIC CDP9800-CN - CUSTOM ZOOM - 2

VIEWSONIC CDP9800-CN - CUSTOM ZOOM - 3

VIEWSONIC CDP9800-CN - CUSTOM ZOOM - 4

VIEWSONIC CDP9800-CN - CUSTOM ZOOM - 5

ZOOM

Expands the horizontal and vertical sizes of the image simultaneously.

H ZOOM

Expands the horizontal size of the image only.

V ZOOM

Expands the vertical size of the image only.

H POSITION

Moves the horizontal position of the image left or right.

V POSITION

Moves the vertical position of the image up or down.

Screen reset

Reset all settings in the Screen menu to factory preset values.

5.2.3. AUDIO menu
VIEWSONIC CDP9800-CN - Screen reset - 1

text_image Audio Balance 50 Treble 50 Bass 50 Audio reset Exit Move:Select SET/MENU

BALANCE

Adjust to emphasize left or right audio output balance.

TREBLE

Adjust to increase or decrease higher-pitched sounds.

BASS

Adjust to increase or decrease lower-pitched sounds.

AUDIO RESET

Reset all settings in the AUDIO menu to factory preset values.

5.2.4. PIP menu
VIEWSONIC CDP9800-CN - AUDIO RESET - 1

text_image PIP Sub mode Off PIP size Small PIP position Bottom-Right PIP change PIP reset 1 2 3 Exit Move :Select SET/ENI

Sub mode

Select the PIP (Picture-in-Picture) mode.

Choose from: {Off} / {PIP} / {POP} / {Quick}

swap} / {PBP 2Win} / {PBP 3Win} / {PBP 4Win}.

VIEWSONIC CDP9800-CN - Sub mode - 1

text_image Off PIP POP A A B A B Quick swap Switch main on top or sub on top. A ←→ B PBP 2Win PBP 3Win PBP 4Win A Sub Win1 Input A Sub Win1 Input Sub Win2 Input A Sub Win1 Input Sub Win2 Input Sub Win3 Input

PIP SIZE

Select the size of the sub picture in the PIP (Picture-in-Picture) mode.

Choose from: {SMALL} / {MIDDLE} / {LARGE}.

PIP position

Select the position of the sub picture in the PIP (Picture-in-Picture) mode.

Choose from: {Bottom-Right} / {Bottom -Left} / {Top-Right} / {Top-Left}.

PIP change

Exchange input signal of Main and Sub for PIP / POP / Quick swap / PBP 2Win mode.

PIP RESET

Reset all settings in the PIP menu to factory preset values.

NOTES:

- The PIP function is available only for the following condition: {Advanced option} - {Tiling} - {Enable} setting to [No].

- The PIP function is available only for certain signal source combinations as shown in the table below.

- The availability of the PIP function will also depend on the resolution of the input signal being used.

5.2.5. CONFIGURATION1 menu

VIEWSONIC CDP9800-CN - CONFIGURATION1 menu - 1

text_image Configuration 1 Switch on state Auto adjust Power save Panel svaing Network controlport RS232 Network settings Configuration1 reset Factory reset Exit Move :Select SET/ENU

Switch on state

Select the display status used for the next time you connect the power cord.

  • {Power off} - The display will remain off when the power cord is connected to a wall outlet.
  • {Forced on} - The display will turn on when the power cord is connected to a wall outlet.
  • {Last status} - The display will return to the previous power status (on/off/standby) when removing and replacing the power cord.

Auto adjust

Use this function to automatically optimize the display of VGA input image.

NOTE: This item is functional for VGA input only.

Power save

Use this setting to reduce the power automatically.

- {RGB} - Select {On} to let the display enter power saving mode when no signal is detected from the PC mode (RGB color space) inputs after 10 seconds.

- {Video} - Select {On} to enter power saving mode when no signal is detected from the VIDEO mode (YUV color space) inputs after 10 seconds

Panel saving

Choose to enable the panel saving functions and thus reduce the risk of "image persistence" or "ghost-imaging".

- {Cooling Fan} - Choose to adjust the cooling fan's speed of rotation. Select {Auto} to turn on/off the cooling fan according to the display's temperature. Choose from: {Auto} / {Off} / {Low} / {Medium} / {High}.

NOTES:

  • The default {Auto} option will start running the cooling fan if the temperature of 45°C (113°F) is reached, and stop running the cooling fan if the temperature of 43°C (109°F).
  • A temperature-warning message will be shown on the screen if the temperature reaches 58^ (136°F). All key functions except [⏻] key will then be disabled.
  • Once the temperature reaches 60^ (140°F), the display power will be shut down automatically.
  • {Brightness} - Select {On} and the image brightness will be reduced to an appropriate level. The Brightness setting in the Picture menu will be unavailable when selected.

- {Pixel shift} - Select the time interval ({Auto} / {10 \~ 900} Seconds / {Off}) for the display to slightly expand the image size and shift the position of pixels in four directions (up, down, left, or right). Activating Pixel Shift will disable H Position, V Position and Zoom Mode in the Screen Menu.

Network control port

Select the network control port.

Choose from: {RS232} / {Card OPS RS232} / {LAN ->RS232}.

NOTE: After connected to your OPS device, the option {Card OPS RS232} is functional.

Network settings

Assign {IP address}, {Subnet Mask}, and {Default gateway} for the display.

VIEWSONIC CDP9800-CN - Network settings - 1

text_image Network settings DHCP Enable IP address 0 0 0 0 Subnet mask 0 0 0 0 Default gateway 0 0 0 0 MAC address 00:24:67:30:07:3E [ SET ]
  • DHCP - Choose to enable or disable the DHCP function. If enabled, the display will be assigned IP address, Subnet mask and Default gateway automatically. If disabled, you will be prompted to enter the following values manually. Press select to [set] and [OK] button to store and save the chosen values.
  • IP address
  • Subnet mask
  • Default gateway
  • MAC address.

Configuration1 reset

Reset all settings in the Configuration1 menu to factory preset values.

Factory reset

Reset all settings in the OSD menus of {Picture}, {Screen}, {Audio}, {PIP}, {Configuration1}, {Configuration2}, {Advanced option}, and {Input} to the factor y preset values Press [—] or [—] button to select {Reset}, and press [OK] button to do the reset.

VIEWSONIC CDP9800-CN - Factory reset - 1

text_image Factory reset Cancel Reset

5.2.6. CONFIGURATION2 menu

VIEWSONIC CDP9800-CN - CONFIGURATION2 menu - 1

text_image Configuration 2 OSD turn off 45 OSD H-position 50 OSD V-position 50 Information OSD 10 Sec. Monitor ID 3 Heat status Monitor information DP version DP 1.1 Exit ▲Move SETSelect

OSD TURN OFF

Set the period of time the OSD menu stays on the screen.

The options are: 0 120 seconds.

OSD H-POSITION

Adjust the horizontal position of the OSD menu.

OSD V-POSITION

Adjust the vertical position of the OSD menu.

INFORMATION OSD

Set the period of time the information OSD displayed on the upper right corner of the screen. The information OSD will display when input signal is changed.

The information OSD will remain on the screen with {OFF} selection.

The options are: {OFF, 1 \~ 60} seconds.

MONITOR ID

Set the ID number for controlling the display via the RS232C connection. Each display must have a unique ID number when multiple sets of this display are connected. Monitor ID number range is between 1 to 99.

Heat status

This function allows you to check the thermal status of the display at any time.

Monitor information

Shows information about your display, including model number and serial number.

VIEWSONIC CDP9800-CN - Monitor information - 1

text_image Monitor information Model Name: CDP9800-CN Serial NO:

DP Version

The option are: DP 1.1 / DP 1.2 . The default is DP 1.1 .

Human sensor

Set the display to turn on backlight if it does sensor human and turn off backlight after an amount of time specified. The options are: {Off, 10 \~ 60} minutes.

HDMI edid

The option are: {HDMI 1.4} / {HDMI 2.0}. The default is {HDMI 1.4}.

NOTE: HDMI 2.0 option is to support HDMI 2.0 equipment use.

Configuration2 reset

Reset all settings in Configuration2 menu to the factory preset values.

5.2.7. ADVANCED OPTION menu

VIEWSONIC CDP9800-CN - ADVANCED OPTION menu - 1

text_image Advanced option Input resolution IR control Normal Tiling Date and time Off timer Off Schedule OPS settings Always on APM On Exit Move :Select SET /FNU

Input resolution

Set the resolution of the VGA input. This is only required when the display is unable to detect the VGA input resolution correctly.

NOTE: This item is functional for VGA input only.

The options are:

• {1024x768 / 1280x768 / 1360x768 / 1366x768}
• {1400x1050 / 1680x1050}
• {1600x1200 / 1920x1200}
• {Auto}: Determines the resolution automatically.

The selected settings will become effective after turning off the power and turning it on again.

IR control

Select the operation mode of the remote control when multiple displays are connected via an RS232C connection.

  • {Normal} - All displays can be operated normally by the remote control unit.
  • {Lock All} / - Lock the remote control function of this display. To unlock, press and hold the [☐] INFO button on the remote control for 5 (five) seconds.

Tiling

With this function you can create a single large-screen matrix (video wall) that consists of up to 100 sets of this display (up to 10-sets on the vertical and 10-sets on the horizontal sides).

This function requires a daisy-chain coection.

VIEWSONIC CDP9800-CN - Tiling - 1

text_image Tiling H monitors 1 V monitors 1 Position 1 Frame comp. Yes Enable No Switch on delay Auto

Example: 2 x 2 screen matrix (4 displays)

H MONITORS = 2 displays

V MONITORS = 2 displays

VIEWSONIC CDP9800-CN - Tiling - 2

text_image H MONITORS 1 2 Position 3 4 V MONITORS

Example: 5 x 5 screen matrix (25 displays)

H MONITORS = 5 displays

V MONITORS = 5 displays

VIEWSONIC CDP9800-CN - Example: 5 x 5 screen matrix (25 displays) - 1

heatmap H MONITORS | Position | 1 | 2 | 3 | 4 | 5 | | :--- | :--- | :--- | :--- | :--- | :--- | | H MONITORS | 6 | 7 | 8 | 9 | 10 | | H MONITORS | 1112 | 1314 | 15 | | | | H MONITORS | 1617 | 1819 | 20 | | | | H MONITORS | 2122 | 2324 | 25 | | | Position: Horizontal line at 1, vertical line at 5.
  • {H monitors} - Select the number of displays on the horizontal side.
  • {V monitors} - Select the number of displays on the vertical side.
  • {Position} - Select the position of this display in the screen matrix.
  • {Frame comp.} - Choose to turn the frame compensation function on or off. If selected {Yes}, the display will adjust the image to compensate for the width of the display bezels in order to accurately display the image.

Frame comp. - Yes
VIEWSONIC CDP9800-CN - Example: 5 x 5 screen matrix (25 displays) - 2

text_image ViewSonic®

Frame comp. - No
VIEWSONIC CDP9800-CN - Example: 5 x 5 screen matrix (25 displays) - 3

text_image ViewSonic®

- {Enable} - Choose to enable or disable the Tiling function. If enabled, the display will apply the settings in {H monitors}, {V monitors}, {Position}, and {Frame comp.}.

- {Switch on delay} - Set the power-on delaying time (in seconds). The default option {Auto} allows a sequential powering-on for each display by their ID number when multiple displays are connected. The options are: {Off / Auto / 2 \~ 255}.

NOTE: If sub mode is enabled, then it would be disabled by tiling function on.

Date and time

Adjust the current date and time for the display's internal clock.

VIEWSONIC CDP9800-CN - Date and time - 1

text_image Date and time Year 2015 Month 6 Day 16 Hour 19 Minute 57 Daylight saving time On Current date time 2015.06.16 18:57:47
  1. Press [OK] button to enter the submenu.
  2. Press [ ] or [ ] button to toggle between {Year}, {Month}, {Day}, {Hour}, {Minute}, and {Daylight saving time}.
  3. Press [◀] or [▶] button to adjust all settings.

Off Timer

Set the display to turn itself off to standby mode within an amount of time specified.

The options are: {Off, 1 \~ 24} hours from current time.

NOTE: When the "Off timer" is activated, the "Schedule" settings will be disabled.

Schedule

This function allows you to program up to 7 (seven) different scheduled time intervals for the display to activate You can select:

  • The time for the display to turn on and turn off.
  • The days in a week for the display to activate.
  • Which input source the display will use for each scheduled activation period.

NOTE: We recommend you to set up current date and time in the {Date and time} menu before using this function.

  1. Press [OK] or [] button to enter the submenu.

VIEWSONIC CDP9800-CN - Schedule - 1

text_image Schedule Today 2015.01.03 SAT02:43:32 On Off Input MON TUE WED THU FRI SAT SUN Every week USB play list
  1. Press [I or [J] button to select a schedule item (item number 1 \~ 7), and then press [OK] button to mark it the item number.

VIEWSONIC CDP9800-CN - Schedule - 2

text_image Schedule Today 2015.01.03 SAT02:43:32 On Off.Input MON TUE WED THU FRI SAT SUN Every week USB play 15
  1. Press[◀] or [▶] button to select the schedule:

① Power-on schedule: Press [1] or [1] button to set the hour and minute for the display to turn on.
② Power-off schedule: Press [1] or [1] button to set the hour and minute for the display to turn off.

Select or leave an empty “__” for both the hour and minute slot if you do not want to use this power-on or power-off schedule.

③ Input-source selection: Press [▲] or [▼] button to select an input source. If no input source is selected, the input source will remain the same as last selected.
④ Date schedule: Press [▶] button to select which day in a week this schedule item will be take effect, and then press the [OK] button.
⑤ When Input-source select to USB, enable to access USB play list setting:

VIEWSONIC CDP9800-CN - Schedule - 3

text_image Photo 0001/0002 Photo Video OptionsExit
  • Press [ ] [ ] buttons to choose files.
    -Press[ ] [ ] buttons to switch Playlist and File Manager.
  • Press [OK] button to set or clear the playlist.
  • To save the playlist, press [—] and choose Save list

VIEWSONIC CDP9800-CN - Schedule - 4

text_image Movie.avi Phot Phot Phot Sort Media Type Recursive Parser Save list [.] Photo Options Exit
  1. For additional schedule settings, press [?] then repeat the steps above. A check mark in the box next to the number of the schedule item indicates that the selected schedule is in effect.

NOTES:

  • If the schedules overlap, the scheduled power-on time takes priority over scheduled power-off time.
  • If there are two schedule items programmed for the same time, the highest numbered schedule takes priority. For example, if schedule items #1 and #2 both set the display to power on at 7:00 AM and off at 5:00 PM, then only schedule item #1 will take effect.
    • Each Playlist supports up to 30 files.
  • Playlist will not be cleared after {Factory reset}. You have to manually remove the files or delete usb_schedulinglist.txt in the USB.

OPS settings

Set the OPS configuration under each power condition.

  • {Auto} - After selecting {Card OPS} for video source input, the OPS will be set to off when the display power is set to off, or set to on when the display power is set to on. When set to other video source inputs, the OPS will always be set to on.
  • {Always off} - The OPS will always be set to off.
  • {Always on} - The OPS will always be set to on.

APM

Power save setting.

  • {Off} - No signal, direct shutdown. (Default).
  • {On} - No signal, enter into Power Save mode.

Language

Select the language used in the OSD menu.

The options are: {ENGLISH} / {DEUTSCH 简体中文} {FRANÇAIS} / { ITALIANO ESPAÑOL 繁體中文} / {日本語}.

Advanced option reset

Reset all settings except {Date and Time} in the Advanced option menu to factory preset values.

  1. Press [OK] or [▶] button to enter the submenu.
  2. Press [ ] or [] ▶ button to select {Reset} and press the [OK] button to restore settings to factory preset values.
  3. Press the [→] button or select {Cancel} and press the [OK] button to cancel and then return to the previous menu.

5.2.8. Input menu

VIEWSONIC CDP9800-CN - Input menu - 1

text_image Input Video source Sub 1 Sub 2 Sub 3 Audio source PIP audio Card OPS audio Input reset USB Media Exit Move:Select SET/ENU

Video source

Select a video input source.

Choose from: {Displayport} / {DVI-D} / {VGA} / {HDMI 1} / {HDMI 2} / {HDMI 3} / {Component} / {Video} / {USB} / {Card OPS}.

Sub 1

Select the input signal for the sub Win1 picture.

Choose from: {Displayport} / {DVI-D} / {VGA} / {HDMI 1} / {HDMI 2} / {HDMI 3} / {Component} / {Video} / {USB} / {Card OPS}.

Sub 2

Select the input signal for the sub Win2 picture.

Choose from: {Displayport} / {DVI-D} / {VGA} / {HDMI 1} / {HDMI 2} / {HDMI 3} / {Component} / {Video} / {USB} / {Card OPS}.

Sub 3

Select the input signal for the sub Win3 picture.

Choose from: {Displayport} / {DVI-D} / {VGA} / {HDMI 1} / {HDMI 2} / {HDMI 3} / {Component} / {Video} / {USB} / {Card OPS}.

Audio source

Select the audio input source according to the audio signal source connected to the audio input and HDMI sockets on the display.

Choose from: {Analog} / {Displayport} / {Audio1} / {Audio2} / {Media}.

PIP audio

Select the audio source the PIP (Picture-in-Picture) mode.

  • {Main} - Select audio from the main picture
  • {Sub 1} - Select audio from the sub1 picture.
  • {Sub 2} - Select audio from the sub2 picture.
  • {Sub 3} - Select audio from the sub3 picture.

Card OPS audio

Select the analog or digital audio mode for card OPS.

Input reset

Reset all settings in the Input menu to factory preset values.

6. USB device compatibility

USB Video Subtitle Formats (for language subtitles, etc.)

File ExtensionsContainerVideo codecMaximum resolutionMax.Frame Rate (fps)Max.Bit Rate (Mbps)Audio codec
.mpg.mpeg.vobPSMPEG-1 1920x1080 25p, 30p, 50i, 60i 30MPEG-1 (L1 & L2),MPEG-1, 2, 2.5 L3,AAC/HE-AAC (v1 & v2),DVD-PCM, AC3
MPEG-2 1920x1080 25p, 30p, 50i, 60i 30
MPEG-4 ASP 1920x1080 25p, 30p, 50i, 60i 30
H.264 1920x1080 25p, 30p, 50p, 60p, 60i 30
.ts TSMPEG-2 1920x1080 25p, 30p, 50i, 60i 30MPEG-1 (L1 & L2),MPEG-1, 2, 2.5 L3,AAC/HE-AAC (v1 & v2),AC3, E-AC3,Dolby Pulse
MPEG-4 ASP 1920x1080 25p, 30p, 50i, 60i 30
H.264 1920x1080 25p, 30p, 50p, 60p, 60i 30
MVC1920x1080i@field rate=50, 60Hz1920x1080p@frame rate=24, 25, 30Hz1280x720p@frame rate=50, 60Hz-30
.ts.m2ts.mts.mt2MaTS TTSMPEG-2 1920x1080 25p, 30p, 50i, 60i 30MPEG-1 (L1 & L2),MPEG-1, 2, 2.5 L3,AAC/HE-AAC (v1 & v2),AC3, E-AC3,Dolby Pulse
MPEG-4 OSP 1920x1080 25p, 30p, 50i, 60i 30
H.264 1920x1080 25p, 30p, 50p, 60p, 60i 30
MVC1920X1080i@field rate=50, 60Hz1920x1080p@frame rate=24, 25, 30Hz1280x720p@frame rate=50, 60Hz-30
.ts.m2ts.mtsAVCHDMPEG-2 1920x1080 25p, 30p, 50i, 60i 30MPEG-1 (L1 & L2),MPEG-1, 2, 2.5 L3,AAC/HE-AAC (v1 & v2),AC3, E-AC3,Dolby Pulse
MPEG-4 ASP 1920x1080 25p, 30p, 50i, 60i 30
H.264 1920x1080 25p, 30p, 50p, 60p, 60i 30
.ts.m2ts.mtsAVCHD MVC1920x1080i@field rate=50, 60Hz1920x1080p@frame rate=24, 25, 30Hz1280x720p@frame rate=50, 60Hz-30MPEG-1 (L1 & L2),MPEG-1, 2, 2.5 L3,AAC/HE-AAC (v1 & v2),AC3, E-AC3,Dolby Pulse
.m4v M4VH.264 1920x108025p, 30p, 50p, 60i 30AAC
.ism/Manifest.mpdfrag MP4H.264 1920x108025p, 30p, 50p, 60i 30AAC/HE-AAC (v1 & v2),AC3, E-AC3, WMAWMA-PRO
MVC1920x1080i@field rate=50, 60Hz1920x1080p@frame rate=24, 25, 30Hz1280x720p@frame rate=50, 60Hz-30
.mp4 MP4MPEG-4 ASP 1920x1080 25p, 30p, 50i, 60i 30AAC/HE-AAC (v1 & v2),AC3, E-AC3, WMAWMA-PRO
H.264 1920x108030
MVC1920x1080i@field rate=50, 60Hz1920x1080p@frame rate=24, 25, 30Hz1280x720p@frame rate=50, 60Hz-30
WMV9/VC11920x108030
.mkv.mk3dMKVMPEG-4 ASP 1920x1080 25p, 30p, 50i, 60i 30MPEG-1 (L1 & L2),MPEG-1, 2, 2.5 L3,AAC/HE-AAC (v1 & v2),AC3, E-AC3, WMAWMA-PRO
H.264 1920x108030

USB Multimedia Formats

File ExtensionsContainer Video codecMaximum resolutionFrequency (kHz)Max.Bit Rate (Mbps)Audio codec
.mp3 MP3 -48 384 MPEG-1, 22.5 L3
.wma.asfWMA(V2 up to V9.2)-- 48 192WMA
.wma WMAPro -- 96 768 WMAWMA Pro
.wav (PC) LPCM-- 192 768LPCM
.aif (mac).aiff (mac)LPCM -- 192768LPCM
.aac.mp4.m4aAAC -- 48 1024AAC,HE-AAC (v1 & v2)
.pls.m3uPlaylists-----
.m4a M4A -48 1024AAC, HE-AAC (v1 & v2)

USB Photo file format type: JPEG, BMP, PNG, GIF

NOTES:

  • Sound or video may not work if the contents have a standard bit rate/frame rate above the compatible Frame/sec listed in the table above.
  • Video content with a Bit rate or Frame rate larger than the rate specified in the table above can cause choppy video during playback.

7. Input Mode

FHD Preset Mode (VGA/DVI timing support):

ItemResolutionH.Freq.(KHz)V.Freq.(Hz)BW (MHz)
1640x350 31.46970.086 25.175
2640x480 31.46959.94 25.175
3640x480 35 66.6730.240
4640x480 37.86172.809 31.500
5640x480 37.5 7531.500
6720x400 31.46970.087 28.322
7800x600 35.15656.25 36.000
8800x600 37.87960.317 40.000
9800x600 48.07772.188 50.000
10800x600 46.87575.000 49.500
11832x624 49.72674.551 57.284
12848x480 31 60.00033.750
13960x720 56.4 75.000 72.420
14960x72044.74 59.97357.580
151024x76848.363 60.004 65.000
161024x76856.476 70.069 75.000
171024x76860.023 75.029 78.750
181024x768 61.08 75.78186.000
191024x76835.5 43.000 44.900
201152x864 53.986 59.98579.900
211152x864 53.783 59.95981.750
221152x864 63.851 70.01294.499
231152x864 67.5.000 108.000
241152x870 68.681 75.062100.000
251152x900 61.846 66.00494.500
261152x900 71.809 76.149108.000
271280x72044.772 60.000 74.500
281280x72052.5 70.000 89.040
291280 x76847.776 59.87079.500
301280 x76860.289 74.893102.250
311280x80049.7 59.810 83.500
321280x80062.8 74.930 106.500
331280x96060 60.000 108.000
341280x96075.171 75.021 129.895
351280x102463.981 60.020 108.000
361280x102471.691 67.189 117.000
371280x102476.02 71.448 130.223
381280x102479.976 75.025 135.000
391280x102481.13 76.110 135.000
401360x76847.712 60.015 85.500
411366x76847.712 59.790 85.500
421440x90055.469 59.901 88.750
431440x90055.935 59.887 106.500
441440x90070.635 74.984 136.750
451400x105064.744 59.948 101
461440x1050 655.3 60.000121.750
471400x105082.278 74.867 156
481600x900 555.54 60.00097.750
491600x12007560162
501680x105065.29 59.954 146.250
511680x105064.674 59.883 119.000
521920x108066.587 59.934 138.500
531920x1080 677.5 60.000148.500
541920x108067.158459.963 173.000
551920x108067.08 60172.798
561920x120074.038 59.950 154.000

UHD Preset Mode (DP/HDMI timing support):

ItemResolutionH.Freq. (KHz)V.Freq. (Hz)BW (MHz)
13840x216053.94623.900296.703For HDMI
23840x21605424.000297.000For HDMI
33840x216056.2525.000297.000For HDMI
43840x216067.43229.900296.703For HDMI
53840x216067.530.000297.000For HDMI
64096x21605424.000297.000For HDMI
73840x216013560.000594.000For HDMI
83840x2160133.31259.997533.25For DP
93840x216065.68829.981262.75For DP/ HDMI

Video timing support (HDMI/DVD HD/DVI):

480i, 480p, 576i, 576p, 720p, 1080i, 1080p, 4Kx2K (except DVI & DVD HD).

NOTES:

  • The PC text quality is optimum in HD 1080 mode (1920 x 1080, 60Hz).
  • Your PC display screen might appear different depending on the manufacturer (and your particular version of Windows).
  • Check your PC instruction book for information about connecting your PC to a display.
  • If a ver tical and horizontal frequency-select mode exists, select 60Hz (ver tical) and 31.5KHz (horizontal). In some cases, abnormal signals (such as stripes) might appear on the screen when the PC power
  • is turned off (or if the PC is disconnected). If so, press the [INPUT] button to enter the video mode. Also, make sure that the PC is connected.
  • When horizontal synchronous signals seem irregular in RGB mode, check PC power saving mode or cable connections.
  • The display settings table complies to the IBM/VESA standards, and based on the analog input.
  • The DVI support t mode is regarded as same to the PC support t mode.
  • The best timing for the vertical frequency to each mode is 60Hz.
  • When the input source is Component or Video, the Information
  • OSD will be displayed slowly than other input sources.
  • No matter the resolution of Component source or Video source input, the result of Zoom mode setting is the same as 1080P resolution.

8. Cleaning and Troubleshooting

8.1. Cleaning

When Using the Display

  • Do not bring your hands, face or objects close to the ventilation holes of the display. The top of the display is usually very hot due to the high temperature of exhaust air being released through the ventilation holes. Burns or personal injuries may occur if any body parts are brought too close. Placing any object near the top of the display could also result in heat related damage to the object as well as the display itself.
  • Be sure to disconnect all cables before moving the display. Moving the display with its cables attached may damage the cables and thus cause fire or electric shock.
  • Disconnect the power plug from the wall outlet as a safety precaution before carrying out any type of cleaning or maintenance procedure.

Front Panel Cleaning Instructions

  • The front of the display has been specially treated. Wipe the surface gently using only a cleaning cloth or a soft, lint-free cloth.
  • If the surface becomes dirty, soak a soft, lint-free cloth in a mild detergent solution. Wring the cloth to remove excess liquid. Wipe the surface of the display to remove dirt. Then use a dry cloth of the same type to dry.
  • Do not scratch or hit the surface of the panel with fingers or hard objects of any kind.
  • Do not use volatile substances such as insert sprays, solvents and thinners.

Cabinet Cleaning Instructions

  • If the cabinet becomes dirty, wipe the cabinet with a soft, dry cloth.
  • If the cabinet is extremely dirty, soak a lint-free cloth in a mild detergent solution. Wring the cloth to remove as much moisture as possible. Wipe the cabinet. Use another dry cloth to wipe over until the surface is dry.
  • Do not allow any water or detergent to come into contact with the surface of the display. If water or moisture gets inside the unit, operating problems, electrical and shock hazards may result.
  • Do not scratch or hit the cabinet with fingers or hard objects of any kind.
  • Do not use volatile substances such as insert sprays, solvents and thinners on the cabinet.
  • Do not place anything made from rubber or PVC near the cabinet for any extended periods of time.

8.2. Troubleshooting

Symptom Possible Cause Remedy
No picture is displayed 1. The power cord is disconnected.2. The main power switch on the back of the display is not switched on.3. The selected input has no connection.4. The display is in standby mode.Plug in the power cord.Make sure the power switch is switched on.Connect a signal connection to the display.
Interference displayed on the display or audible noise is heardCaused by surrounding electrical appliances or fluorescent lights.Move the display to another location to see is the interference is reduced.
Color is abnormal The signal cable is not connected properly.Make sure that the signal cable is attached firmly to the back of the display.
Picture is distorted with abnormal patternsThe signal cable is not connected properly.The input signal is beyond the capabilities of the display.Make sure that the signal cable is attached firmly.Check the video signal source to see if it is beyond the range of the display. Please verify its specifications with this display's specification section.
Display image doesn't fill up the full size of the screenZoom mode is not correctly set. Usethe Zoom mode or Custom zoom function in the Screen menu to fine tune display geometry and time frequency parameter.
Can hear sound, but no pictureImproperly connected source signal cable.Make sure that both video inputs and sound inputs are correctly connected.
Can see picture but no sound is heardImproperly connected source signal cable.Volume is turned all the way down.[MUTE] is turned on.No external speaker connected.Make sure that both video inputs and sound inputs are correctly connected.Press [+] or [-] button to hear sound.Switch MUTE off by using the [◆] button.Connect external speakers and adjust the volume to a suitable level.
Some picture elements do not light upSome pixels of the display may not turn on.This display is manufactured using an extremely high level of precision technology: however, sometimes some pixels of the display may not display. This is not a malfunction.
After-Images can still be seen on the display after the display is powered off.(Examples of still pictures include logos, video games, computer images, and images displayed in 4:3 normal mode)A still picture is displayed for an over extended period of timeDo not allow a still image to be displayed for an extended period of time as this can cause a permanent after-image to remain on the display.

9. Technical Specifications

Display:

Item Specifications
Screen Size (Active Area) 97.5” (247.7 cm) LCD
Aspect Ratio 16:9
Number of pixels 3840 (H) x 2160 (V)
Pixel pitch 0.5622 x 0.5622 mm
Displayable colors 1073.7M colors
Brightness (typical) 500 nits (typ)
Contrast ratio (typical) 1300:1 (typ)
Viewing angle 89 degrees

In/Out Terminals:

Item Specifications
Speaker Output Internal SpeakersExternal Speakers10W (L) + 10W (R) [RMS]/8Ω1 Way 1 Speaker System82 dB/W/M/160 Hz ~ 13 KHz
SPDIF Output SPDIF Port Serial digitalaudio output when input is HDMI
Audio Output3.5 mm Stereo x 10.5V [rms] (Normal) / 2 Channel (L+R)
Audio Input RCA Jack x 23.5 mm Stereo x 10.5V [rms] (Normal) / 2 Channel (L+R)
RS232C2.5mm Phonejack x 2RS232C in/RS232C out
RJ-45RJ-45 Jack x 1(8 pin)10/100 LAN Port
HDMI Input HDMI Jack x 3(Type A) (19 pin)Digital RGB: TMDS (Video + Audio)MAX: Video - 720p, 1080p, 1920 x 1080/60 Hz (WUXGA), 4K/2K30/60HzAudio - 48 KHz/ 2 Channel (L+R)Suppor ts LPCM only
DVI-D InputDVI-D jackDigital RGB:TMDS (Video)
VGA InputD-Sub Jack x 1(15 pin)Analog RGB: 0.7V [p-p] (75Ω), H/CS/V:TTL (2.2kΩ), SOG: 1V [p-p](75Ω) MAX: 720p, 1080p, 1920 x 1080/60 Hz (WUXGA)
Component InputRCA Jack x 3Y: 1V [p-p] (75Ω), Pb: 0.7V [p-p] (75Ω), Pr: 0.7V [p-p] (75Ω)MAX: 480i, 576i, 480p, 576p, 720p, 1080i, 1080p
Video Input RCA x 1(Share with Component_Y)Composite 1V [p-p] (75Ω)
Displayport in/outDisplayport Jack x 2 (20 pin)Digital RGB:TMDS (Video + Audio)MAX: Video - 3840×2160@60HzAudio - 48 KHz/ 2 Channel (L+R)Suppor ts LPCM only
IR Input/Output3.5 mm × 2IR pass through or IR daisy chain
USB InputUSB × 1 (Type A)USB 2.0, Multimedia play only

General:

Item Specifications
Power Supply AC 100 ~ 240V, 50 ~ 60Hz
Power Consumption700 W (max)
500 W (typ)
NA (EPA 6.0)
<0.5W (standby mode)
Dimensions (Without Stand) 2193.2 (W) x1248.2 (H) x 89.8 (D) mm
Weight (Without Stand) 91.4 Kg
Gross Weight (Without Stand) 134.5 Kg

Environmental Condition:

Item Specifications
Temperature Operationalational 0 ~ 40°C
Storage -20 ~ 60°C
Humidity Operationalal 20 ~ 80% (without condensation)
Storage 5 ~ 95% (without condensation)
Altitude Operationalal 0 ~ 5,000 m
Storage / Shipment 0 ~ 9,000 m

Internal Speaker:

Item Specifications
Type 1 Way 1 Speaker
Input 10 W (RMS)
Impedance 8Ω
Output Sound Pressure82 dB/W/M
Frequency Response160 Hz ~ 13 KHz

10. RS232 Protocol

10.1. Introduction

This document describes the hardware interface spec and software protocols of RS232 interface communication between ViewSonic Commercial TV / Digital Signage and PC or other control unit with RS232 protocol.

The protocol contains three sections command:

- Set-Function

- Get-Function

- Remote control pass-through mode

※ In the document below, "PC" represents all the control units that can send or receive the RS232 protocol command.

10.2. Description

10.2.1. Hardware specification

Viewsonic TV communication port on the rear side:

(1) Connector type: DSUB 9-Pin Male

(2) Pin Assignment

Male DSUB 9-Pin (outside view)

VIEWSONIC CDP9800-CN - Hardware specification - 1

text_image ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨
Pin # Signal Remark
1 NC
2 RXD Input to Commercial TV or DS
3 TXD Output from Commercial TV or DS
4NC
5 GND
6 NC
7NC
8NC
9NC
frame GND

* Use of crossover (null modem) cable required for use with PC

[Special case]3.5mm barrel connector

Pin # Signal Remark
Tip TXD Output from Commercial TV or DS
Ring RXD Input to Commercial TV or DS
Sleeve GND

10.2.2. Communication Setting

- Baud Rate Select: 9600bps (fixed)

- Data bits: 8 bits (fixed)

- Parity: None (fixed)

- Stop Bits: 1 (fixed)

10.2.3. Command Message Reference

PC sends to Monitor command packet followed by "CR". Every time PC sends control command to the Monitor, the Monitor shall respond as follows:

  1. If the message is received correctly it will send “+” (02Bh) followed by “CR” (00Dh)
  2. If the message is received incorrectly it will send “-” (02Dh) followed by “CR” (00Dh)

10.3. Protocol

10.3.1. Set-Function Listing

The PC can control the TV/DS for specific actions. The Set-Function command allows you to control the TV/DS behavior in a remote site through the RS232 port. The Set-Function packet format consists of 9 bytes.

Set-Function description:

Length: Total Byte of Message excluding "CR".

TV/DS ID Identification for each of TV/DS (01\~98; default is 01)

ID "99" means to apply the set command for all connected displays. Under such circumstances, only ID#1 display has to reply.

The TV/DS ID can be set via the OSD menu for each TV/DS set.

Command Type Identify command type,

"s" (0x73h) : Set Command

“+” (0x2Bh) : Valid command Reply

“-” (0x2Dh) : Invalid command Reply

Command: Function command code: One byte ASCII code.

Value[1\~3]: Three bytes ASCII that defines the value.

CR 0x0D

Set-Function format

Send: (Command Type="s")

NOTE: For VT2405LED-1 and VT3205LED, the set "Power on" command is the exception

Reply: (Command Type="+" or "-"

  1. The reply for "Power on" command is the exception for VT2405LED-1 and VT3205LED. It's 0x322B0D (2+).

  2. When PC applies command to all displays (ID=99), only the #1 set needs to reply by the name of ID=1.

Example1: Set Brightness as 76 for TV-02 and this command is valid

Send (Hex Format)

Name Length IDCommand TypeCommandValue1 ValueValue2 Value3CR
Hex0x380x300x320x73 0x240x30 0x370x360x0D_

Reply (Hex Format)

Name Length IDCommand TypeCR
Hex0x340x300x320x2B0x0D

Example2: Set Brightness as 176 for TV-02 and this command is NOT valid Send (Hex Format)

Name Length IDCommand TypeCommandValue1 Value2 Value3CR
Hex0x380x300x320x73 0x240x31 0x370x36 0x0D_

Reply (Hex Format)

Name Length IDCommand TypeCR
Hex 0x34 0x30 0x32 0x2D 0x0D

Set function table:

Set Function Length IDCommand TypeCommand Value Range Comments
Code (ASCII)Code (Hex)(Three ASCII bytes)
Power on/off (standby)8s!21 000: STBY001: ONControlled power status: ON or Standby
Input Select8s22000 : TV001 : AV002 : S-Video003 : YPbPr004 : HDMI014 : HDMI2024 : HDMI3005 : DVI006 : VGA1(PC)016 : VGA2007 : OPS008 : Internal Mem009 : DP1. No need for USB2. For the case of two more same sources, the 2nd digital is used to indicate the extension.
Contrast8s#23000 ~ 100
Brightness8s$24000 ~ 100
Sharpness8s%25000 ~ 100
Color8s&26000 ~ 100
Tint8s27000 ~ 100
Color Mode8s)29000 : Normal001 : Warm002 : Cold003 : Personal
Bass8s.2E000 ~ 100Sets Bass value
Treble8s/2F000 ~ 100Sets Treble value
Balance8s030000 ~ 100Sets Balance position
Picture Size8s131000 : FULL001 : NORMAL002 : CUSTOM003 : DYNAMIC004 : REAL
OSD Language8s232000 : English001 : French002 : Spanish
Power Lock8s434000 : Unlock001 : Lock
Volume8s535000 ~ 100900 : Volume down (-1)901 : Volume up (+1)
Mute 8 s 6 36 000: OFF001: ON (mute)
Button Lock 8 s 838 000 : Unlock001 : Lock
Menu Lock 8 s >3E 000 : Unlock001 : Lock
Key Pad 8 s A 41 000 : UP001 : DOWN002 : LEFT003 : RIGHT004 : ENTER005 : INPUT006 : MENU/EXIT
Remote Control 8 s B 42 000: DisableDisable: RCU has no effect on Monotor.
001: EnableEnabled: RCU controls the Monitor. This is the power up default on the Monitor.
002: Pass throughPass through: RCU has no effect on Monitor and all RCU command codes are transmitted to PC via the RS232 port.
Date 8 s V 56 0xx: Year1xx: Month+Day(See example in Note)For specific models only
Tiling-Mode 8 s P50 000: OFF001: ON(for DS)
Tiling-Compensation8 sQ 51 000: OFF001: ON(for DS)Bezel width compensation
Tiling-H by V Monitors8 s R52 01x~09x: H0x1~0x9: V(for DS)1. 2^nd digital for H monitors2. 3^rd digital for V monitors
Tiling-Position8 s S53 001~025(for D$)Copy the screen of Position# to identified display
Time8sW570xx: Hour+Min10x: Sec(See example in Note)For specific models only
Factory reset8 s ~7E 0RestsMonitor tofactory setting

NOTE:

1. Behavior at lock modes

Lock Mode Behavior
Button Lock 1. Lock all button on the front panel and RCU, except for “Power”2. All the SET functions should be workable via RS32, even the ones with according hot key in RCU like Mute,...etc.
MENU Lock 1. Lock “MEN NU’ key of front panel and RCU2. The Factory and Hospitality modes should not be blocked for the model using MENU-combined key to enter these two modes. Alternative approach will be indicated separately if any limitation by model.
POWER Lock 1. Lock “PO WER” key on the front and RCU.2. The SET_POWER on/off should be workable via RS232, but does not mean the POWER lock will be released under this case.3. Can not be unlocked by reset in OSD setting4. Will auto AC power-on in power-lock5. Under power-lock, the set will not enter power saving when no PC signal and neither not turn off when no other video signals after 15min.
Remote control disable Lock the RCU keys, but keep the front panel buttons workable.

2. Example for value setting of SET\_TV channel DTV

012-0: 0x 30 31 32

012-1: 0x 30 31 42

1012-2: 0x 41 31 52

1512-3: 0x 46 31 62

3. Tiling definition of H Monitors/ V Monitors/ and Position

VIEWSONIC CDP9800-CN - Tiling definition of H Monitors/ V Monitors/ and Position - 1

heatmap H MONITORS | Position | V MONITORS | 1 | 2 | 3 | 4 | 5 | | :--- | :--- | :--- | :--- | :--- | :--- | :--- | | V MONITORS | 1 | 2 | 3 | 4 | 5 | Position | | V MONITORS | 6 | 7 | 8 | 9 | 10 | | | V MONITORS | 11 | 12 | 13 | 14 | 15 | | | V MONITORS | 16 | 17 | 18 | 19 | 20 | | | V MONITORS | 21 | 22 | 23 | 24 | 25 | | The image contains a grid of numerical values (1–25) and a label 'Position' in the top right corner. There is no additional data series or trends present.

4. Date & Time format definition

Value 1 Value 2Value 3
Date0: YearYear code of the first 2 digisYear code of the last 2 digis
1: Month+Day Month code Daycode
Time 0: Hour(24-hr format)+Min Hour codeMinute code
1: Sec0Second code

Hex code (in hex) = Original data (in dec) + 20

Date & TimeCode (ASCII)Code (Hex)Date & TimeCode (ASCII)Code (Hex)Date & TimeCode (ASCII)Code (Hex)Date & TimeCode (ASCII)Code (Hex)
0 space 20 166 36 32R 52 48 h68
1 ! 21 17 7 3733 S 5349 i 69
2 “ 22 18 8 3834 T 5450 p 70
3 # 23 19 9 3935 U 5551 q 71
4 $ 24 20 @ 4036 V 5652 r 72
5 % 25 21 A 4137 W 5753s73
6 & 2622 B 4238 X 5854 t 74
7 ’ 2723 C 4339 Y 5955 u 75
8 ( 28 24 D 4440 ` 6056v76
9 ) 29 25 E 4541 a 6157 w 77
10 0 30 26 F 4642 b 6258x78
1113127G4743c6359y79
12 2 32 28 H 4844 d 64
13 3 33 29 I 4945 e65
14 4 34 30 P 5046 f66
15 5 35 31Q51 47 g67

Month: 1\~12

Day: 1\~31

Hour: 00\~23

Min:: 00\~59

Sec: 00\~59

5. Set Date & Time example

Date: 2015-1/31

Time: 16:27:59

Send: 0x 38 30 31 73 56 30 40 35 0D (Year "20" "15")

Send: 0x 38 30 31 73 56 31 21 51 0D (Month "1", Day "31")

Send: 0x 38 30 31 73 57 30 36 47 0D (Hour "16", Min "27")

Send: 0x 38 30 31 73 57 31 30 79 0D ("0", Sec "59")

10.3.2.Get-Function Listing

The PC can interrogate the TV/DS for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the "Value" byte is always = 000

Get-Function description:

Length: Total Byte of Message excluding "CR".

TV/DS ID Identification for each of TV/DS (01\~98; default is 01).

Command Type Identify command type,

"g" (0x67h) : Get Command

“r” (0x72h) : Valid command Reply

“-” (0x2Dh) : Invalid command Reply

Command: Function command code: One byte ASCII code.

Value[1\~3]: Three bytes ASCII that defines the value.

CR 0x0D

Get-Function format

Send: (Command Type="g")

NOTE: "Power STBY status" is the exception for VT2405LED-1 and VT3205LED.

Reply: (Command Type="r" or "-"

If the Command is valid, Command Type = "r"

NOTE: The reply for "Power STBY status" command is the exception for VT2405LED-1 and V3205LED. It's 0x36 72 6C 30 30 30 0D (6rl000).

If the Command is Not valid, Command Type="-"

Example1: Get Brightness from TV-05 and this comm and is valid. The Brightness value is 67. Send (Hex Format)

Name Length IDCommand TypeCommandValue1 ValueValue2 Value3CR
Hex0x380x300x350x67 0x620x30 0x300x300x0D

Reply (Hex Format)

Name Length IDCommand TypeCommandValue1 ValueValue2 Value3CR
Hex0x380x300x350x72 0x60x30 0x360x370x0D_

Example2: Get Brightness from TV-05, but the Brightness command ID is error and it is NOT in the command table.

Send (Hex Format)

Name Length IDCommand TypeCommandValue1 Value2 Value3CR
Hex 0x380x300x350x67 0XD3 0x30 0x300x30 0x0D__

Reply (Hex Format)

Name Length IDCommand TypeCR
Hex0x340x300x350x2D 0x0D_

Get function table:

Get Function Length IDCommand TypeCommand Value Range Comments
Code (ASCII)Code (Hex) (ThreeASCII bytes)
Get-Contrast8ga61000 ~ 100
Get-Brightness8gb62000 ~ 100
Get-Sharpness8gc63000 ~ 100
Get-Color8gd64000 ~ 100
Get-Tint8ge65000 ~ 100
Get-Volume8gf66000 ~ 100
Get-Mute8gg67000: OFF (unmuted)001: ON (muted)
Get-Input select8gj6A000~
Get-Power status : ON/STBY8gl6C000: STBY001: ON
Get-Remote control8gn6E000 : Disable001 : Enable002 : Pass through
Get-Power Lock8go6F000 : Unlock001 : Lock
Get-Button Lock8gp70000 : Unlock001 : Lock
Get-Menu Lock8gq71000 : Unlock001 : Lock
Get-Tiling Mode8gv76000: OFF001: ON
Get-Tiling Compensation8gw77000: OFF001: ON
Get-Tiling H by V monitors8gx7801x~09x: H monitors0x1~0x9: V monitors
Get-Tiling position8gy79000: OFF001~025
Get-ACK8gz7A000
Get-Thermal 8 g0 30 000~100:0~+100 deg C-01~-99:-1~-99 deg CFor specific models only
Get-Power on/off log8 g 131 000(See below note)For specific models only
Get-Date 8 g 2 32000(See the Set-Date command)For specific models only
Get- Time 8 g 3 33000(See the Set-Time command)For specific models only

NOTE:

  1. Power on/off log data is replied as 6 sequential strings in following order.

VIEWSONIC CDP9800-CN - NOTE: - 1

flowchart
graph LR
    A["Off"] --> B["#1 Previous power-on date (month/ day)<br>#2 Previous power-on time (hour/ min)"]
    B --> C["On"]
    C --> D["#3 Previous power-off date (month/ day)<br>#4 Previous power-off time (hour/ min)"]
    D --> E["Off"]
    E --> F["On"]
    F --> G["NOW"]
    G --> H["#5 Last power-on date (month/ day)<br>#6 Last power-on time (hour/ min)"]
  1. Time log data definition
Value 1 Value 2Value 3
On/ Off indicator0: Off1: OnMonth code Day code
Hour code Minute code

Hex code (in hex) = Original data (in dec) + 20

Date & TimeCode (ASCII)Code (Hex)Date & TimeCode (ASCII)Code (Hex)Date & TimeCode (ASCII)Code (Hex)Date & TimeCode (ASCII)Code (Hex)
0 space 20 166 36 32R 52 48 h68
1 ! 21 17 7 3733 S 5349 i 69
2 “ 22 18 8 3834 T 5450 p 70
3 # 23 19 9 3935 U 5551 q 71
4 $ 24 20 @ 4036 V 5652 r 72
5 % 25 21 A 4137 W 5753s73
6 & 2622 B 4238 X 5854 t 74
7 ’ 2723 C 4339 Y 5955 u 75
8 ( 28 24 D 4440 ` 6056v76
9 ) 29 25 E 4541 a 6157 w 77
10 0 30 26 F 4642 b 6258x78
1113127G4743c6359y79
12 2 32 28 H 4844 d 64
13 3 33 29 I 4945 e65
14 4 34 30 P 5046 f66
15 5 35 31Q51 47 g67

Month: 1\~12
Day: 1\~31
Hour: 00\~23
Min:: 00\~59

3. Get Time log data example

Assumed the power-on/off record of display#01 as below

2014-8/31 08:00 On

2014-8/31 22:00 Off

2014-9/1 10:30 On

2014-9/1 11:00 To send "GET-Time log" command

Send: 0x 38 30 31 67 31 30 30 30 0D

Reply:

1 0x 38 30 31 72 31 31 28 51 0D (On 8/31)

2 0x 38 30 31 72 31 31 28 20 0D (On 08:00)

3 0x 38 30 31 72 31 30 28 51 0D (Off 8/31)

4 0x 38 30 31 72 31 30 42 20 0D (Off 22:00)

5 0x 38 30 31 72 31 31 29 21 0D (On 9/1)

6 0x 38 30 31 72 31 31 30 50 0D (On 10:30)

4. Get Date & Time example

Assumed the current date/time of display#01 as below

Date: 2015-1/31

Time: 16:27:59

Send: 0x 38 30 31 67 32 30 30 30 0D (Get Date)

Reply:

1 0x 38 30 31 72 32 30 40 35 0D (Year "20" "15")

2 0x 38 30 31 72 32 31 21 51 0D (Month "1", Day "31")

Send: 0x 38 30 31 67 33 30 30 30 0D (Get Time)

Reply:

1 0x 38 30 31 72 33 30 36 47 0D (Hour "16", Min "27")

2 0x 38 30 31 72 33 31 30 79 0D ("0", Sec "59")

10.3.3. Remote Control Pass-through mode

When the PC sets the TV/DS to Remote Control Pass through mode, the TV/DS will send a 7-byte packet (followed by "CR") in response to RCU button activation. Note, that in this mode the RCU shall have no effect on the TV/DS function. For example: "Volume+" will not change the volume in the LCD but only sends "Volume+" code to PC over the RS232 port.

IR Pass Through-Function format

Reply: (Command Type="p")

Example1: Remote Control pass-through when "VOL+" key is pressed for TV-05 Send (Hex Format)

Name Length IDCommand TypeCommand Value1 CR
Hex 0x36 0x30 0x35 0x70 0x31 0x30 0x0D ____
Key Code (HEX)
101
202
303
404
505
606
707
808
909
00A
-0B
RECALL (LAST) 0C
INFO (DISPLAY) 0D
0E
ASPECT (ZOOM, SIZE) 0F
VOLUME UP (+) 10
VOLUME DOWN (-) 11
MUTE 12
CHANNEL/PAGE UP (+)/ BRIGHTNESS+13
CHANNEL/PAGE DOWN (-)/ BRIGHTNESS-14
POWER 15
SOURCES (INPUTS) 16
17
18
SLEEP 19
MENU 1A
UP1B
DOWN1C
LEFT (-)1D
RIGHT (+)1E
OK (ENTER, SET)1F
EXIT20
21
22
23
24
25
26
27
28
29
2A
2B
RED ■ (F1)2C
GREEN ■ (F2)2D
YELLOW ■ (F3)2E
BLUE ■ (F4)2F

NOTE:

  1. This IR-pass-through code is different from the RCU key code.
  2. Special control sequence for POWER key under IR-pass through mode.
    2-1. When TV/DS is OFF and receives the IR POWER code: TV/DS will turn itself on, then forward the POWER code to the host via RS232.
    2-2. When TV/DS is ON and receives the IR POWER code: TV/DS will forward the POWER code to the host via RS232, then turn off itself.
    2-3. When SET-POWER LOCK is enabled, the TV/DS will not respond to POWER key pressing.
  3. The VOLUME UP and VOLUME DOWN code will repeatedly output when you press and hold the keys.

11. Other Information

Customer Support

For technical support or product service, see the table below or contact your reseller.

NOTE: You will need the product serial number.

Country/Region WebsiteT= TelephoneC = CHAT ONLINEEmail
AustraliaNew Zealandwww.viewsonic.com.auAUS= 1800 880 818NZ= 0800 008 822service@au.viewsonic.com
Canada www.viewsonic.com T= 1-866-463-4775service.ca@viewsonic.com
Europe www.viewsoniceurope.com www.viewsoniceurope.com/uk/support/call-desk/
Hong Kong www.hk.viewsonic.com T= 852 31022900 service@hk.viewsonic.com
India www.in.viewsonic.com T= 1800 266 0101 service@in.viewsonic.com
Korea ap.viewsonic.com/kr/ T= 080 333 2131service@kr.viewsonic.com
Latin America(Argentina)www.viewsonic.com/la/C= http://www.viewsonic.com/la/soporte/servicio-tecnicosoporte@viewsonic.com
Latin America(Chile)www.viewsonic.com/la/C= http://www.viewsonic.com/la/soporte/servicio-tecnicosoporte@viewsonic.com
Latin America(Columbia)www.viewsonic.com/la/C= http://www.viewsonic.com/la/soporte/servicio-tecnicosoporte@viewsonic.com
Latin America(Mexico)www.viewsonic.com/la/C= http://www.viewsonic.com/la/soporte/servicio-tecnicosoporte@viewsonic.com
Nexus Hightech Solutions, Cincinnati #40 Desp. 1 Col. De los Deportes Mexico D.F.Tel: 55) 6547-6454 55)6547-6484Other places please refer to http://www.viewsonic.com/la/soporte/servicio-tecnico#mexico
Latin America(Peru)www.viewsonic.com/la/C= http://www.viewsonic.com/la/soporte/servicio-tecnicosoporte@viewsonic.com
Macauwww.hk.viewsonic.com T= 853 2870 0303 service@hk.viewsonic.com
Middle Eastap.viewsonic.com/me/Contact your resellerservice@ap.viewsonic.com
Puerto Rico &Virgin Islandswww.viewsonic.comT= 1-800-688-6688 (English)C= http://www.viewsonic.com/la/soporte/servicio-tecnicoservice.us@viewsonic.comsoporte@viewsonic.com
Singapore/Malaysia/Thailandwww.ap.viewsonic.comT= 65 6461 6044service@sg.viewsonic.com
South Africaap.viewsonic.com/za/Contact your resellerservice@ap.viewsonic.com
United States www.viewsonic.com T= 1-800-688-6688 service.us@viewsonic.com

Limited Warranty

ViewSonic® LCD Commercial Display

What the warranty covers:

ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty does not cover:

  1. Any product on which the serial number has been defaced, modified or removed.
  2. Damage, deterioration or malfunction resulting from:

a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Removal or installation of the product.
d. Causes external to the product, such as electrical power fluctuations or failure.
e. Use of supplies or parts not meeting ViewSonic's specifications.
f. Normal wear and tear.
g. Any other cause which does not relate to a product defect.

  1. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.

  2. Removal, installation, one way transportation, insurance, and set-up service charges.

How to get service:

  1. For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to Customer Support page). You will need to provide your product's serial number.
  2. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
  3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic.
  4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.

4.3: ViewSonic LCD Commercial Display

Page 1 of 2

CD_LW01 Rev. 1a 02-11-09

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:

  1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.

  2. Any other damages, whether incidental, consequential or otherwise.

  3. Any claim against the customer by any other party.

  4. Repair or attempted repair by anyone not authorized by ViewSonic.

Effect of state law:

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer.

The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.

For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope.com under Support/Warranty Information.

Mexico Limited Warranty

ViewSonic® LCD Commercial Display

What the warranty covers:

ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty does not cover:

  1. Any product on which the serial number has been defaced, modified or removed.
  2. Damage, deterioration or malfunction resulting from:

a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Removal or installation of the product.
d. Causes external to the product, such as electrical power fluctuations or failure.
e. Use of supplies or parts not meeting ViewSonic's specifications.
f. Normal wear and tear.
g. Any other cause which does not relate to a product defect.

  1. Any product exhibiting a condition commonly known as "image burn-in" which results when a static image is displayed on the product for an extended period of time.

  2. Removal, installation, one way transportation, insurance, and set-up service charges.

How to get service:

For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer Support page). You will need to provide your product's serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.

For Your Records

Product Name: ____ Model Number: ____

Document Number: ____ Serial Number: ____

Purchase Date: ____ Extended Warranty Purchase? ____(Y/N)

If so, what date does warranty expire?

  1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
  2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.
  3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:

  1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
  2. Any other damages, whether incidental, consequential or otherwise.
  3. Any claim against the customer by any other party.
  4. Repair or attempted repair by anyone not authorized by ViewSonic.

4.3: ViewSonic Mexico Limited Warranty

Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,Col. San Fernando Huixquilucan, Estado de MéxicoTel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:Distribuciones y Servicios Computacionales SA de CV.Calle Juarez 284 local 2Col. Bugambilas C.P: 83140Tel: 01-66-22-14-9005E-Mail: disc2@hmo.megared.net.mxVillahermosa:Compumantenimietnos Garantizados, S.A. de C.V.AV. GREGORIO MENDEZ #1504COL, FLORIDA C.P. 86040Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09E-Mail: compumantenimientos@prodigy.net.mx
Puebla, Pue. (Matriz):RENTA Y DATOS, S.A. DE C.V. Domicilio:29 SUR 721 COL. LA PAZ72160 PUEBLA, PUE.Tel: 01(52).222.891.55.77 CON 10 LINEASE-Mail: datos@puebla.megared.net.mxVeracruz, Ver.:CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas #419ENTRE PINZÓN Y ALVARADOFracc. Reforma C.P. 91919Tel: 01-22-91-00-31-67E-Mail: gacosta@qplus.com.mx
ChihuahuaSoluciones Globales en ComputaciónC. Magisterio # 3321 Col. MagisterialChihuahua, Chih.Tel: 4136954E-Mail: Cefeo@soluglobales.comCuernavacaCompusupport de Cuernavaca SA de CVFrancisco Leyva # 178 Col. Miguel HidalgoC.P. 62040, Cuernavaca MorelosTel: 01 777 3180579 / 01 777 3124014E-Mail: aquevedo@compusupportcva.com
Distrito Federal:QPLUS, S.A. de C.V.Av. Coyoacán 931Col. Del Valle 03100, México, D.F.Tel: 01(52)55-50-00-27-35E-Mail : gacosta@qplus.com.mxGuadalajara, Jal.:SERVICRECE, S.A. de C.V.Av. Niños Héroes # 2281Col. Arcos Sur, Sector Juárez44170, Guadalajara, JaliscoTel: 01(52)33-36-15-15-43E-Mail: mmiranda@servicrece.com
Guerrero AcapulcoGS Computación (Grupo Sesicomp)Progreso #6-A, Colo Centro39300 Acapulco, GuerreroTel: 744-48-32627Monterrey:Global Product ServicesMar Caribe # 1987, Esquina con Golfo PérsicoFracc. Bernardo Reyes, CP 64280Monterrey N.L. MéxicoTel: 8129-5103E-Mail: aydeem@gps1.com.mx
MERIDA:ELECTROSERAv Reforma No. 403Gx39 y 41Mérida, Yucatán, México CP97000Tel: (52) 999-925-1916E-Mail: rrrb@sureste.comOaxaca, Oax.:CENTRO DE DISTRIBUCION YSERVICIO, S.A. de C.V.Murguía # 708 P.A., Col. Centro, 68000, OaxacaTel: 01(52)95-15-15-22-22Fax: 01(52)95-15-13-67-00E-Mail. gpotai2001@hotmail.com
Tijuana:STDAv Ferrocarril Sonora #3780 L-CCol 20 de NoviembreTijuana, MexicoFOR USA SUPPORT:ViewSonic Corporation14035 Pipeline Ave. Chino, CA 91710, USATel: 800-688-6688 (English); 866-323-8056 (Spanish);E-Mail: http://www.viewsonic.com

VIEWSONIC CDP9800-CN - Exclusion of damages: - 1

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Product information

Brand : VIEWSONIC

Model : CDP9800-CN

Category : Monitor