NMX-DEC-N3221 - Digital decoder AMX - Free user manual and instructions
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Download the instructions for your Digital decoder in PDF format for free! Find your manual NMX-DEC-N3221 - AMX and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. NMX-DEC-N3221 by AMX.
USER MANUAL NMX-DEC-N3221 AMX
IMPORTANT SAFETY INSTRUCTIONS
- READ these instructions.
- KEEP these instructions.
- HEED all warnings.
- FOLLOW all instructions.
- DO NOT use this apparatus near water.
- CLEAN ONLY with dry cloth.
- DO NOT block any ventilation openings. Install in accordance with the manufacturer's instructions.
- DO NOT install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
- DO NOT defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wider blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
- PROTECT the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
- ONLY USE attachments/accessories specified by the manufacturer.
- UNPLUG this apparatus during lightning storms or when unused for long periods of time.
- REFER all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
- DO NOT expose this apparatus to dripping or splashing and ensure that no objects filled with liquids, such as vases, are placed on the apparatus.
- To completely disconnect this apparatus from the AC Mains, disconnect the power supply cord plug from the AC receptacle.
- Where the mains plug or an appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable.
- DO NOT overload wall outlets or extension cords beyond their rated capacity as this can cause electric shock or fire.

The exclamation point, within an equilateral triangle, is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electrical shock to persons.

ESD Warning: The icon to the left indicates text regarding potential danger associated with the discharge of static electricity from an outside source (such as human hands) into an integrated circuit, often resulting in damage to the circuit.
WARNING: To reduce the risk of fire or electrical shock, do not expose this apparatus to rain or moisture.
WARNING: No naked flame sources - such as candles - should be placed on the product.
WARNING: Equipment shall be connected to a MAINS socket outlet with a protective earthing connection.
WARNING: To reduce the risk of electric shock, grounding of the center pin of this plug must be maintained.
COPYRIGHT NOTICE
AMX© 2016, all rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMX. Copyright protection claimed extends to AMX hardware and software and includes all forms and matters copyrightable material and information now allowed by statutory or judicial law or herein after granted, including without limitation, material generated from the software programs which are displayed on the screen such as icons, screen display looks, etc. Reproduction or disassembly of embodied computer programs or algorithms is expressly prohibited.
LIABILITY NOTICE
No patent liability is assumed with respect to the use of information contained herein. While every precaution has been taken in the preparation of this publication, AMX assumes no responsibility for error or omissions. No liability is assumed for damages resulting from the use of the information contained herein. Further, this publication and features described herein are subject to change without notice.
AMX WARRANTY AND RETURN POLICY
The AMX Warranty and Return Policy and related documents can be viewed/downloaded at www.amx.com.
ESD WARNING
![]() | To avoid ESD (Electrostatic Discharge) damage to sensitive components, make sure you are properly grounded before touching any internal materials.When working with any equipment manufactured with electronic devices, proper ESD grounding procedures must be followed to make sure people, products, and tools are as free of static charges as possible. Grounding straps, conductive smocks, and conductive work mats are specifically designed for this purpose.Anyone performing field maintenance on AMX equipment should use an appropriate ESD field service kit complete with at least a dissipative work mat with a ground cord and a UL listed adjustable wrist strap with another ground cord |



WARNING: Do Not Open! Risk of Electrical Shock. Voltages in this equipment are hazardous to life. No user-serviceable parts inside. Refer all servicing to qualified service personnel.
Place the equipment near a main power supply outlet and make sure that you can easily access the power breaker switch.
WARNING: This product is intended to be operated ONLY from the voltages listed on the back panel or the recommended, or included, power supply of the product. Operation from other voltages other than those indicated may cause irreversible damage to the product and void the products warranty. The use of AC Plug Adapters is cautioned because it can allow the product to be plugged into voltages in which the product was not designed to operate. If the product is equipped with a detachable power cord, use only the type provided with your product or by your local distributor and/or retailer. If you are unsure of the correct operational voltage, please contact your local distributor and/or retailer.
FCC AND CANADA EMC COMPLIANCE INFORMATION:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Approved under the verification provision of FCC Part 15 as a Class A Digital Device.
Caution: Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate this device.
CAN ICES-3 (B)/NMB-3(B)
EU COMPLIANCE INFORMATION:
Eligible to bear the CE mark; Conforms to European Union Low Voltage Directive 2006/95/EC; European Union EMC Directive 2004/108/EC; European Union Restriction of Hazardous Substances Recast (RoHS2) Directive 2011/65/EU.
You may obtain a free copy of the Declaration of Conformity by visiting http://www.amx.com/techcenter/certifications.asp.
WEEE NOTICE:

This appliance is labeled in accordance with European Directive 2012/19/EU concerning waste of electrical and electronic equipment (WEEE). This label indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility to enable recovery and recycling.
Table of Contents
Introducing Your New N3000 Series Devices 6
Product Overview 6
DVI Series....6
HDMI Series (with SFP, HDMI, and USB).... 7
Application Example....9
Installing and Configuring Your AV Equipment 10
Installation Overview 10
Mounting Options 11
Surface and Wall Mounting.... 11
Rack Mounting 11
N3000 Series Stand-Alone Units 11
N3000 Series Cards 11
Step-by-Step Installation Instructions 13
Configuring Decoder and Encoder IP addresses (if needed) 18
How IP Address Changes Affect Unit Control 18
Changing IP Addresses 19
Option 1: Assigning IP Addresses Individually (using the Settings page).... 19
Option 2: Assigning IP Addresses to Multiple Units (using CSV files) 19
Switching and Scaling Options.... 21
Seamless Switching 21
Control Options 22
Primary Control Options 22
N-Command Controllers.... 22
Third-Party Controllers.... 22
N-Act | On-Board, Built-In Control 22
N-Touch | IP Wall Controller.... 22
Encoder Configuration Options ......23
Settings Page 24
Encoder Setup Section 25
Stream Settings.... 28
Advanced Settings.... 30
Time Settings.... 32
RS232 Settings 32
VLC Media Player Section 33
Network Setup Section 34
Status Section 35
Change Password Section...... 36
Software Section 36
Table of Contents
| DVI/HDMI Pass Thru Settings | 37 |
| HostPlay Page | 38 |
| IR Page | 39 |
| N-Act Page | 40 |
| Serial Page | 41 |
| Security Page | 42 |
| Record Page | 43 |
| EDID Page | 45 |
| Logs Page | 46 |
| LLDP Page | 46 |
| Decoder Configuration Options | 47 |
| Settings Page | 48 |
| Decoder Setup Section | 49 |
| Stream Settings | 51 |
| Advanced Settings | 52 |
| Time Settings | 54 |
| RS232 Settings | 54 |
| Network Setup Section | 55 |
| Status Section | 56 |
| Change Password Section | 57 |
| Software Section | 57 |
| LocalPlay Page | 58 |
| IR Page | 59 |
| N-Act Page | 60 |
| Serial Page | 61 |
| Security Page | 62 |
| Overlay Page | 63 |
| EDID Page | 65 |
| Logs Page | 66 |
| LLDP Page | 66 |
| Troubleshooting | 67 |
| Series Default Local/Host Play Troubleshooting Screens | 68 |
Introducing Your New N3000 Series Devices
Product Overview
The N3000 H.264 Compressed AV over IP AV Series belongs to the SVSI product family from AMX. This series provides a flexible, feature-rich, and simple-to-deploy digital media distribution and switching solution satisfying the most demanding applications. This series uses standard H.264 to extend the reach of SVSI's Networked AV solutions to the WAN for streaming, video to desktop, digital signage, set-top boxes, or mobile devices applications. The N3000 Series delivers the highest quality HD video content at the lowest bandwidth to anywhere on the global network. Moving video to and from the Cloud is much easier with using this product line.
Features include:
- Input and Output Scaling – scaling performed in Encoders or Decoders for maximum flexibility.
- Power over Ethernet (PoE) – eliminates the need for a local power supply and speeds installation. Units can still be powered locally by 12VDC. This allows easy rack-mountable, high-density installations.
- Infrared (IR) emitter connection allows control of low-cost, IR-only display devices.
- Fast install with Phoenix connectors for power, IR, RS232 serial, and analog audio interfaces.
• Pass-through DVI/HDMI interface allows easy installation with local display, such as desktop PC applications.
DVI Series
The H.264 Compressed AV over IP DVI Series includes the N3121 Encoder and the N3221 Decoder. Refer to the following figures (front and rear panel drawings of these devices) and the Front and Rear Panel Descriptions table on page 7 for more details.

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AMX SN: N3121A020000152MAC:00:19:0B:00:09:3B SVSI NMX-ENC-N3121 RESET ID POWER STATUS 1 Device Reset Button Device ID Discovery Button Power/Status IndicatorsFIG. 1 Front Panel (N3121/N3221)

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+12V 2A PWR DVI STAT STRM P0 POE P1 IR RS232 AUDIO DVH-D OUTPUT DVI-I INPUT 1 2 3 4 5 6 7 8 91) 12VDC Input (not needed with PoE)
2) Status Indicators
3) RJ45 Auto-Sensing Gigabit Ethernet Switch Port — PoE
4) RJ45 Auto-Sensing Gigabit Ethernet Switch Port
5) IR Emitter Connection
FIG. 2 N3121 Encoder Rear Panel
6) RS232 Connection
7) Analog Audio Input
8) Passthru DVI-D Video
9) DVI-I Video Input

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+12V 2A PWR DVI - STAT STRM P0 POE P1 IR RS232 AUDIO L+ L- R+ R- DV5-D OUTPUT ① ② ③ ④ ⑤ ⑥ ⑦ ⑧1) 12VDC Input (not needed with PoE)
2) Status Indicators
3) RJ45 Auto-Sensing Gigabit Ethernet Switch Port — PoE
4) RJ45 Auto-Sensing Gigabit Ethernet Switch Port
FIG. 3 N3221 Decoder Rear Panel
5) IR Emitter Connection
6) RS232 Connection
7) Analog Audio Output
8) DVI-D Video Output
HDMI Series (with SFP, HDMI, and USB)
SVSI's H.264 Compressed AV over IP HDMI Series includes the N3132 Encoder and the N3232 Decoder. This series differs from the DVI version in the following ways:
• 1G SFP port (modules for port sold separately)
- HDMI ports
• USB port (for recording on the Encoder)
Refer to the following figures (front and rear panel drawings of these devices) and the Front and Rear Panel Descriptions table on page 7 for more details.

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AMX SN: N3132A020000152 MAC:00 19:08:00:09:3B SVSI POWER STATUS 1 3 ID1) USB Standard-A Port for recording on Encoders
2) Device Reset Button
3) Device ID Discovery Button
4) Power/Status Indicators
FIG. 4 Front Panel (N3132/N3232)

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+12V 2A PWR HDMI - + STAT STRM P0 P1 IN RB232 AUDIO - + Tx Rx L+ L- R+ R- HDMI OUT HDMI IN VGA IN 1 3 9 101) 12VDC Input (not needed with PoE)
2) Status Indicators
3) RJ45 Auto-Sensing Gigabit Ethernet Switch Port — PoE
4) 1G SFP Port
5) IR Emitter Connection
6) RS232 Connection
7) Analog Audio Input
8) Passthru HDMI Video
9) HDMI Video Input
10) DB-15 Analog Input
FIG. 5 N3132 Encoder Rear Panel

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+12V 2A PWR HDMI - + STAT STRM P0 P1 IR RS232 AUDIO +480004000- HDMI OUT 1 2 3 4 5 6 7 81) 12VDC Input (not needed with PoE)
2) Status Indicators
3) RJ45 Auto-Sensing Gigabit Ethernet Switch Port — PoE
4) 1G SFP Port
5) IR Emitter Connection
6) RS232 Connection
7) Analog Audio Output
FIG. 6 N3232 Decoder Rear Panel
| Front and Rear Panel Descriptions | |
| Front Panel | |
| USB Standard-A port | Use this port to plug in a flash drive (or any other drive that can be recorded to) for recording on the Encoder (N3132 only). |
| RESET button | Recessed pushbutton. Press to initiate a “warm restart” which causes the processor to reset, but not lose power. A reset does NOT affect the current settings. |
| Front and Rear Panel Descriptions (Cont.) | |
| ID button Recessed pushbutton | Press to send notification out on the network to identify the unit (the notification causes a pop-up dialog in N-Able and N-Command). Press and hold for 30 seconds to initiate a factory restore. If you wish to factory restore all settings on the unit (including the IP address) boot the box with the ID button held down. |
| POWER LED On solid (green) when operating power is supplied (via PoE or local power supply). This activity is also shown by the PWR LED on the rear panel. | |
| STATUS LED | On flashing (green) when there is software activity. This activity is also shown by the STAT LED on the rear panel. |
| Rear Panel | |
| +12V 2A 12 Volt DC power input. | |
| PWR LED Same as POWER LED described above. | |
| DVI LED On (green) when a DVI connection exists (applies to the N3121/N3221). | |
| HDMI LED On (green) when an HDMI connection exists (applies to the N3132/N3232). | |
| STAT LED Same as STATUS LED described above. | |
| STRM LED On (green) when the unit is streaming video. | |
| PO POE 8-wire RJ45 female. | 10/100/1000 Mbps 10/100/1000Base-T auto-sensing gigabit Ethernet switch port.Provides both the network connection and the power to the Encoders and Decoders. |
| P1 8-wire RJ45 female. | 10/100/1000 Mbps 10/100/1000Base-T auto-sensing gigabit Ethernet switch port.OR1G SFP port which accepts compatible fiber transceivers or direct attach cables (copper or fiber).Modules sold separately.Note: SFP support is model-dependent. Depending on the model, the P1 port is either an SFP (N3132/N3232) or an RJ45 (N3121/N3221) network connection. |
| IR | 2-pin terminal Phoenix connector. Provides IR output only (33 to 60 kHz). An emitter may be necessary (not included). |
| RS232 | 3-pin terminal Phoenix connector which provides a serial control interface. Full duplex communication.Available terminal speed settings: 1200 to 115200 baud rate. |
| AUDIO | 5-pin terminal Phoenix connector which provides user-selectable balanced/unbalanced, dedicated audio Input (for Encoders) and output (for Decoders). |
| DVI-I IN | Video Input (applies to N3121Encoders). |
| DVI-D OUT | Video output (N3221 Decoders). Passthru video (N3121Encoders). |
| HDMI IN | HDMI video input (N3132 Encoders). |
| HDMI OUT | HDMI video output (N3232 Decoders). Passthru HDMI video (N3132 Encoders). |
| VGA IN | DB-15 analog Input. Allows for the use of analog video sources.*Applies to N3132 Encoders only. |
Application Example

flowchart
graph TD
A["N3510 WINDOWING PROCESSOR"] --> B["SWITCH NETWORK SWITCH"]
B --> C["CONFERENCE ROOM/COLLABORATION SPACE"]
C --> D["AMX TOUCH PANEL"]
C --> E["N3000 ENCODER"]
C --> F["LAPTOP"]
C --> G["WIRELESS ACCESS"]
C --> H["AMX ENZO"]
C --> I["DISPLAY"]
C --> J["AMX ENZO"]
B --> K["CONference ROOM"]
K --> L["Wireless Collaborative Huddle ROOM"]
L --> M["AMX ENZO"]
L --> N["CONTROL"]
L --> O["DISPLAY"]
B --> P["PRESENTATION SPACE"]
P --> Q["N3000 DECODER"]
P --> R["CONTROL"]
P --> S["DISPLAY"]
P --> T["AMX ENZO"]
P --> U["TABLET CONTROL"]
P --> V["PC"]
P --> W["N3000 ENCODER"]
P --> X["CONFIDENCE MONITOR"]
B --> Y["BSS DIGITAL SIGNAL PROCESSOR"]
B --> Z["CROWN AMPLIFIER (Per Zone)"]
B --> AA["N6123 NETWORK VIDEO RECORDER"]
B --> AB["OFE NAS FOR REMOTE COPY AFTER CONVERSATION"]
Installing and Configuring Your AV Equipment
This chapter provides an installation overview as well as a detailed step-by-step process for installation. If you encounter any problems, refer to the Troubleshooting section on page 67 for help.
Installation Overview
The N3000 Encoders and Decoders have multiple configuration and installation options. For basic installation guidelines, see the table below. For more detailed instructions, refer to Step-by-Step Installation Instructions on page 13.
| Basic Installation Guidelines | |
| Connections Options | |
| Power | Power over Ethernet (PoE): Connect the unit's P0 port to an active, PoE-enabled network switch. |
| External power supply: If not using PoE for power, connect a 12V regulated power supply (part number N9312) to the unit's two-pin terminal block plug connector labeled +12V 2A. | |
| Network | PoE units: If using PoE to power the unit, you should already have a network connection. |
| Externally powered units: If not using PoE, connect either the P0 or P1 port to the network using the appropriate cable. | |
| Daisy-chain configuration: Once network connection is established to one unit, you can daisy-chain additional units by connecting Ethernet cables between devices using their P0 and/or P1 ports. Keep in mind that the number of units supported in this configuration is limited by bandwidth (total aggregate streams must be less than 1 Gb/s).NOTE: PoE power is only supplied to the unit connected directly to the network. All other units in the daisy-chain must have an external power supply. | |
| Video N3000 Encoders with HDMI PortsFor video encoding of a digital source, connect the source to the Encoder'sHDMI INport using a video cable with an HDMI connector (or adapter).For video encoding of an analog source, connect the source to theEncoder's VGA INport using a video cable with a VGA connector (or component adapter).N3000 Encoders with DVI PortsFor video encoding of a digital source, connect the source to theEncoder'sDVI-Dport using a video cable with a DVI-D connector (or adapter).For video encoding of a digital or analog source, connect the source to the Encoder'sDVI-Iport using a video cable with a DVI-I connector (or adapter). | |
| N3000 Decoders with HDMI PortsFor video decoding, connect a digital display to the Decoder'sHDMI OUTport using a video cable with an HDMI connector (or adapter).N3000 Decoders with DVI PortsFor video decoding, connect a digital display to the Decoder'sDVI-D OUTport using a video cable with a DVI connector (or adapter). | |
| Audio | N3000 EncodersFor audio encoding, connect a line level analog audio source to theAudio Input terminal block plug connector, orUse the embedded audio from the video source. |
| N3000 DecodersFor audio decoding, connect a line level analog audio device to theAudio output terminal block plug connector, orSend embedded digital audio (embedded in the HDMI connection) to a monitor's speakers. | |
NOTE: When the unit is not in use, remove the power cable and disconnect any other cables (e.g., Ethernet, audio, video) connected to the Encoders and Decoders.
Mounting Options
The N3000 units are available in stand-alone and card versions. The stand-alone version can be free standing, surface mounted, wall mounted, or rack mounted. All cards must be rack mounted using the N9206 Card Cage (sold separately).
Surface and Wall Mounting
To mount your N3000 stand-alone unit to a flat surface or wall, follow these steps:
- Remove the four screws from the bottom of the unit and use them to attach the mounting wings (not included in shipment - part number N9101). See Figure 7.
- Place the unit against the solid surface to which you want it mounted.
- Using standard hardware, attach the unit through each of the slots of the newly-attached mounting wings.
- Connect the appropriate cables necessary for your application. Refer to the sections Connecting Decoders to the Network on page 15 and Connecting Encoders to the Network and Configuring Stream Settings on page 16 for more information on these connections.

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Pure diagram of a rectangular device with four directional arrows indicating bidirectional flow or movement (no text or symbols)FIG. 7 Installing Mounting Wings
Rack Mounting
N3000 Series Stand-Alone Units
A Rack Shelf (part number N9102) accommodates up to two stand-alone N-Series Encoders or Decoders, side by side (mix and match).

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19" AMX SVSI AMX SVSI 1.72"FIG. 8 Rack Mounting Stand-Alone Units
N3000 Series Cards
A Card Cage (part number N9206) accommodates up to six N-Series Encoder/Decoder cards (mix and match). The 12V power supply of the N9206 is the primary power source for the installed cards. If the 12V power supply fails or is unplugged, the cards will power down, detect PoE (if provided by switch) and restart normally using PoE. This usually results in a power loss of about one to two seconds. The unit then reboots (which takes another one to two minutes).
Use either of the following formulas to calculate how much power is required for the N9206. Formulas are based on the power requirements of each installed card (e.g., Power_Slot1 = the power requirements for whatever card is installed in the first slot). There is extra power added into the calculation to allow for power to the fans (as well as power supply losses).
Total Power = (Power_Slot1 + Power_Slot2 + Power_Slot3 + Power_Slot4 + Power_Slot5 + Power_Slot6) * 1.2
or
Total BTU/hr = (BTU/hr_Slot1 + BTU/hr_Slot2 + BTU/hr_Slot3 + BTU/hr_Slot4 + BTU/hr_Slot5 + BTU/hr_Slot6) * 1.2
To rack mount N3000 Series cards into the N9206 Card Cage, follow these steps:
- Gently slide the card into cage slot. Make sure the card is properly aligned with guides. The card's front LED indicators should align with holes in the cage's faceplate. See Figure 9.

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Technical line drawing of a server rack with internal components and ventilation slots (no text or labels)FIG. 9 Rack Mounting Cards
- Align the thumb screw on back plate before seating card into cage.
- Firmly seat the card and tighten the thumb screw by hand to secure card placement.
- Use one of the six Phoenix connector cables (included in shipment with the Card Cage) to connect the card's 12VDC input Phoenix connector to one of the cage's six 12VDC outputs.
- Repeat these steps until all cards are properly installed. See Figure 10.

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Front view of a rack-mounted server rack with multiple ports and connectors (no visible text or labels)FIG. 10 Fully-Populated Card Cage
- For proper airflow, cover any unused card slots with faceplate blanks. Blanks are sold separately (part number N9210).
- Make sure the Card Cage's power cord is plugged in for proper cooling.
CAUTION: Keep the Card Cage's power cord plugged in at all times so that the internal fans are always running. Not doing so could void the warranty of the cage and all installed cards. Fans are not powered while in backup PoE power mode. Please remedy power losses immediately to avoid potential overheating hazards.
NOTE: Mounting accessories are sold separately and are compatible with most N-Series devices. Contact a sales representative or visit our website for details.
Step-by-Step Installation Instructions
This section provides step-by-step guidance for installing and configuring equipment from the SVSI product family on your network. The steps provided here assume the following to be true:
1. There are PoE switches operational on the network.
SVSI equipment can operate on many different brands of networking equipment. The network itself needs to meet certain requirements to be able to support deployment. These instructions assume that you have purchased and installed a pre-configured switch from SVSI or that your existing equipment meets the following physical and protocol requirements:
- Layer 3, also known as "multi-layer"
• Gigabit Ethernet
• I G M P S n o o p i n g
• IGMP Snooping Querier (which only needs to be enabled on a single switch within the network)
NOTE: To proceed with this installation, the switches must already be successfully connected to your network. If needed, refer to your product's documentation for installation instructions.
2. Deployment considerations have been made for the addition of high-speed video.
Our Networked AV solutions provide unsurpassed video and audio quality at bandwidths appropriate to any network segment or link. Matrix switches as large as 1200x800 have been constructed on a house network using SVSI equipment. Alternatively, many customers choose to deploy on physically separate networks in order to use low-cost network appliances but keep video traffic separate from data and voice.
3. You loaded N-Able onto the computer you are using to configure the equipment.
From your host computer, download N-Able (our free setup utility software):
PC version - http://www.amx.com/products/N-ABLE-PC.asp
Mac version - http://www.amx.com/products/N-ABLE-MAC.asp
This software is designed to set up and control the equipment during initial deployment, however, it is not always the best solution for production-type or primary user control. Refer to Control Options on page 22 for details on the available control options.
Step 1: Setting Up Your Host Computer
In order to communicate with SVSI products, your devices must be on the same subnet as the host computer. The default IP mode differs depending on product model:
- N3121/N3221 devices are shipped in Auto IP mode with a default IP address of 169.254.xxx.xxx.
- N3132/N3232 devices are shipped in DHCP mode and the IP address will be assigned automatically based on the network DHCP server. If no DHCP server is found, the unit will use Auto IP mode with a default IP address of 169.254.xxx.xxx.
Before beginning installation, you will need to make some changes to the computer running N-Able. These steps show how this can be accomplished in a Microsoft Windows environment.
- From the Start menu, select Control Panel > Network and Sharing Center.

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2. Select Change adapter settings. Control Panel Home Change adapter settings Change advanced sharing settings View your basic network information and set up connections View your active networks Network 2 Private network Access type: Internet HomeGroup: Ready to create Connections: Ethernet Change your networking settings Set up a new connection or network Set up a broadband, dial-up, or VPN connection; or set up a router or access point.
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Control Panel\Network and Internet\Network File Edit View Tools Advanced Help Organize Disable this network device Diagnose this connection Rename this con 3. Double-click the wired interface to your AV network, and then click the Properties button. Ethernet Network 2 Realtek PCIe GBE Ethernet Status General Connection IPv4 Connectivity: Internet IPv6 Connectivity: No network access Media State: Enabled Duration: 01:34:57 Speed: 1.0 Gbps Details... Activity Sent — Received Bytes: 623,980,647 | 1,540,175,711 Properties Disable Diagnose Close 2 items 1 item selected Realtek PCIe GBE Family Con Ethernet Properties Networking Sharing Connect using: Realtek PCIe GBE Family Controller Configure... This connection uses the following items: QoS Packet Scheduler Microsoft Network Adapter Multiplexor Protocol Microsoft LLDP Protocol Driver Link-Layer Topology Discovery Mapper I/O Driver Link-Layer Topology Discovery Responder Internet Protocol Version 6 (TCP/IPv6) Internet Protocol Version 4 (TCP/IPv4) Install... Uninstall Properties Description Transmission Control Protocol/Internet Protocol. The default wide area network protocol that provides communication across diverse interconnected networks. OK Cancel
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5. Enable the Use the following IP address option, and enter the static IP address provided to you by your network administrator. Internet Protocol Version 4 (TCP/IPv4) Properties General You can get IP settings assigned automatically if your network supports this capability. Otherwise, you need to ask your network administrator for the appropriate IP settings. Obtain an IP address automatically Use the following IP address: IP address: 192 . 168 . 1 . 86 Subnet mask: 255 . 255 . 255 . 0 Default gateway: 192 . 168 . 1 . 1 Obtain DNS server address automatically Use the following DNS server addresses: Preferred DNS server: . Alternate DNS server: . Validate settings upon exit Advanced... OK CancelNOTE: If the computer does not need Internet access, you can simply enter a unique 169.254.xxx.xxx IP address with a 255.255.0.0 subnet mask. Contact your network administrator if you are unsure of how to configure the existing network. SVSI units in Auto IP mode will not self-assign in the 169.254.0.xxx range.
NOTE: If the computer has a statically-assigned IP address, click the Advanced button. Then click Add to enter a unique 169.254.xxx.xxx address with a Subnet Mask of 255.255.0.0 and a Default Gateway of 169.254.1.1.
Step 2: Connecting Decoders to the Network
The digital connection from a Decoder's video out port (HDMI OUT or DVI-D OUTPUT, depending on model) to a display is accomplished using the appropriate cable/adapter. N3000 units support embedded audio input and output on the HDMI ports; however, some display devices (e.g., many monitors) do not support embedded audio. When using such a display, use the AUDIO port for separate transmission of sound and turn HDMI Audio off (on the Settings page) to avoid video display issues. Power is supplied via a PoE-enabled switch or an external power supply. Refer to the following steps and Figure 11 for guidance.
- Using a Cat-5 cable, connect your SVSI Decoder's PO port to a PoE-enabled switch. This provides both network and power connection. In non-PoE applications connect a 12V regulated power supply (N9312) to the two-pin terminal block plug connector (labeled +12V 2A).
- Connect the display you would like to use for that Decoder (monitor, projector, etc.) to the Decoder's video out port (HDMI OUT or DVI-D OUTPUT) using the appropriate cable/adapter. For HDMI OUT, this must be a digital video connection.

flowchart
graph TD
A["AMX N-Series Local Play"] --> B["N3000 Decoder"]
B --> C["Cat-5 Cable"]
C --> D["PoE-Enabled Switch"]
D --> E["Network"]
style A fill:#FFD700,stroke:#333
style B fill:#99CCFF,stroke:#333
style C fill:#FFFF00,stroke:#333
style D fill:#FFFF00,stroke:#333
style E fill:#66B2FF,stroke:#333
FIG. 11 Decoder Connections
- Repeat Steps 1 and 2 until all Decoders are installed on the network.
- Once the Decoders and displays are connected and powered up, the LocalPlay screen appears on the displays.
NOTE: If the LocalPlay screen does not appear, refer to Chapter 5, Troubleshooting for more guidance.
NOTE: In order for the unit to receive PoE, it must be connected to a switch or other equipment that has a PoE PSE (Power Sourcing Equipment) port. PoE does not pass through the daisy chain (P1) port.
CAUTION: Do not run wiring that is connected to a PoE PSE port outside of the building where the PSE resides. It is for intra-building use only.
Step 3: Connecting Encoders to the Network and Configuring Stream Settings
- Using a Cat-5 cable, connect your SVSI Encoder's PO port to a PoE-enabled switch. In non-PoE applications connect a 12V regulated power supply (N9312) to the two-pin terminal block plug connector (labeled +12V 2A).
NOTE: In order for the unit to receive PoE, it must be connected to a switch or other equipment that has a PoE PSE port.
- In N-Able, select the Unit Management tab and click the Auto Discover button (if the table has not already populated itself with the installed units). See Figure 12.

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AMX N-Able N-Able Tools Documents Help VIDEO MATRIX AUDIO MATRIX NVR LOCAL PLAYLISTS UNIT MANAGEMENT USB MATRIX SERIAL MATRIX Auto Discover Discover by IP You have 24 ENC, 21 DEC, 0 ATR, 1 NVR, 2 WP, and 9 N-Touch. Remove Unit Edit Search... Clear Name Type MAC IP SN Streams 1 00:19:08:80:01:97 N-Series 4K Decoder 00:19:08:80:01:97 169.254.14.222 N225A020000111 444 Liv 2 00:19:08:80:01:C9 N-Series 4K Decoder 00:19:08:80:01:C9 169.254.155.125 N225A020000152 182 Liv 3 00:19:08:80:01:EC N-Series 4K Decoder 00:19:08:80:01:EC 169.254.229.244 N225A020000187 139 Liv 4 Cameron - N2251 N-Series 4K Decoder 00:19:08:7F:FF:06 169.254.25.218 N225A01000006 136 Liv 5 Cameron 4K Decoder #2 N-Series 4K Decoder 00:19:08:7F:FF:07 169.254.73.140 N225A01000007 129 Liv 6 DEC 2 - Right TV N-Series 4K Decoder 00:19:08:80:01:94 169.254.15.155 N225A020000108 12 Liv 7 DEC 3 - Left TV N-Series 4K Decoder 00:19:08:80:01:D7 169.254.175.106 N225A020000166 11 Liv 8 Lysle 4K Dec N-Series 4K Decoder 00:19:08:7F:FF:08 169.254.187.23 N225A01000008 1435 Liv 9 Conference Room N1000 Decoder 00:19:08:80:05:32 169.254.117.155 N1222A30000164 123 Liv 10 Danldec_ N1000 Decoder 00:19:08:00:08:A4A 169.254.3.246 N121A03000010 401 Liv 11 Adam 2k Lg N2000 Decoder 00:19:08:00:ODBE 169.254.34.55 N222A040000463 120 Liv 12 Jeff Decoder N2000 Decoder 00:19:08:0C:19:DQ 169.254.69.53 N222A0400014Q3 194Q Liv 13 Jordan - N2221 N2000 Decoder 00:19:08:OQ:O8:B 169.254.237.18I N222A03000011 53Q9 Liv 14 Toby's 2k Decoder N2000 Decoder 00:19:08:OQ:IC33 169.254.15.116 N221A0400W9I1 125 Liv 15 03:19:OB:8G:O6:B8 N2OOM KVM Decoder 0C:19:OB:8G:O6:B8 169.254.1O.I.192 N235A3OOMOUI5D 18Q Liv 16 Lysle N2O3C Dec N2OOM KVM Decoder 0C:19:OB:CF:7DQ 169.254.53.143 N235A3OOMOUIOOZ 1437 Liv 17 EngLab N3K Decoder N3OOM Decoder 0C:19:OB:8G:OQ:BFIG. 12 Unit Management Page
-
Find your Encoder in the list. N3000 units are displayed on the following tabs:
-
Unit Management tab — N3000 units have N3000 Encoder/Decoder listed in their Type fields.
• Video Matrix tab — N3000 units are found on the N3000 sub-tab (as shown in Figure 13).
NOTE: If using multiple Encoders in your set up, it is important to plug in and configure one Encoder at a time. All Encoders come pre-configured to use stream 1. As you add Encoders to the network, you will need to set them up to use different streams.
Encoders are listed across the top of the page.

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AMX N-Able N-Able Tools Documents Help VIDEO MATRIX AUDIO MATRIX NVR LOCAL PLAYLISTS UNIT MANAGEMENT USB MATRIX SERIAL MATRIX N1000 N2000 N3000 Uncompressed -4K Compressed -4K Select All: Conference Rm Encoder Adam Camera 2 1:N6.123 DVR 2:N6.123 DVR Jordan - N8510 Conference Rm Decoder Jeff DecoderDecoders are listed down the left side of the page.
Red Text - No video source (Encoder) or no display (Decoder). Gray Text - Video output for this unit is disabled.
Black Text - Unit is in live play mode. Blue Text - Unit is playing locally-stored content.
FIG. 13 Video Matrix Page
- Double-click the Encoder's name in the list. The N-Series Encoder Login page is displayed (see Figure 14). If prompted, use the following default login credentials to log in for the first time. These can be changed later on the Settings page. Default username: admin Default password: password

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N-Series 3000 Encoder | ConferenceRoom N-Series Encoder Login Username: admin Password: ********** Login AM1 256.461.7143 | support@svslay.comFIG. 14 Login Page
NOTE: The Login page is only displayed if N-Able's stored username/password does not match the unit's username/password. A default system will match.
- The Settings page is displayed (see Figure 15).
- Change the Stream setting. We recommend setting Stream to a number between 2 and 254 (it is required that the number be less than 32,512).

text_image
N-Series 3000 Encoder | ConferenceRoom4 Settings HostPlay IR N-Act Serial Security Record EDID Logs LLDP Encoder Setup Device Name: Encoder One TX Enable Enable Stream 3737 Preview Unicast Mode Enable Unicast Dest IP 169.254.203.94 Video Source VGA / HDMI (Is None) Audio Input Type Balanced Scaler Enable Output Mode 1080p60 Live/Local Live Audio Sample Rate 44100 Hz Image Quality 5000 kbits/s Default Motion Quality 100 % Audio Quality 192 kbits/s Default Mute Mute Audio Source HDMI Color Space Correction Auto Cancel Save Stream Settings Advanced Settings Time Settings VLC Media Player Stream URL: http://@239.255.14.153:18888 Network Setup IP Mode: AUTO IP AUTO IP IP address 169.254.85.90 169.254.85.90 Netmask 255.255.0.0 255.255.0.0 Gateway address 169.254.1.1 169.254.1.1 Manual DNS Enable DNS #1 205.171.3.65 8.8.8.8 DNS #2 205.171.2.65 8.8.4.4 Ping Test 169.254.1.1 Ping Trial Save Status HDMI Status: disconnected Input Resolution: No Source HDMI Status Pass Thru: disconnected Current Bandwidth: 2.0 Mbps Status: Streaming Port 50001 Source IP: Disconnected Flush Port 50002 Source IP: Disconnected Flush Serial Source IP: Disconnected Flush Change Password Change Password Software Serial: N3132A20000178 MAC address 00:19:0B:80:1F:24 Firmware Version: v2.9.16 (3/17/2016) Web Version: 3/17/2016 Factory Restore RebootFIG. 15 Changing Stream Setting
- Repeat these steps until all Encoders are connected to the network and configured with an appropriate Stream number.
NOTE: Each Encoder's Stream number must be unique to all other Encoders on the network.
NOTE: Screen-by-screen descriptions of the web interface options are provided for your reference in the Encoder Configuration Options section on page 23 and the Decoder Configuration Options section on page 47.
Configuring Decoder and Encoder IP addresses (if needed)
IP configuration changes must be done correctly to avoid any communication disruptions with the N3000 unit. As mentioned previously, the default IP mode differs depending on product model:
- N3121/N3221 devices are shipped in Auto IP mode. This means that the IP address is pre-configured to 169.254.xxx.xxx with a subnet mask of 255.255.0.0. When first connected to the network, Auto IP checks the for available IP addresses in the 169.254.xxx.xxx range and then makes an appropriate, static assignment to each unit.
- N3132/N3232 devices are shipped in DHCP mode. When first connected to the network, an IP address is assigned automatically based on the network DHCP server. If no DHCP server is found, the unit will use Auto IP mode.
How IP Address Changes Affect Unit Control
As discussed previously, N-Able control is dependent upon the host computer being in the same IP address range as the SVSI devices. Therefore, before making any N3000 IP address changes, we recommend having two statically-assigned IP addresses on your computer.
- Configure the first IP address to be in the range of the default N-Series IP settings (i.e., in the 169.254.xxx.xxx range), AND
- Configure a second IP address in the range of the IP address you are planning to assign to the units (or when using DHCP, an address within the defined range for your network).
Changing IP Addresses
There are two ways to assign new IP addresses to your N3000 units using N-Able:
- Option 1: Log in to each unit individually and make the changes on the Settings page.
- Option 2: Export a comma-separated value (CSV) file, make changes to all units in the resulting file, and import the CSV file into N-Able to apply the changes.
Option 1: Assigning IP Addresses Individually (using the Settings page)
- Find the unit you wish to change in the control matrix (either on the Unit Management tab or the Video Matrix > N3000 tab).
- Double-click the unit and log in.
- Go to the Settings page and make IP address changes for that unit either by setting a STATIC address or by enabling DHCP (see Figure 16).

text_image
Network Setup IP Mode: AUTO IP AUTO IP IP address 169.254.13.42 169.254.13.42 Netmask 255.255.0.0 255.255.0.0 Gateway address 169.254.1.1 169.254.1.1 Trial SaveFIG. 16 Network Setup Section of the Settings Page
-
Click the Trial Save button.
-
Return to the Settings page through the newly-configured IP address.
- Once the Settings page appears (successfully using the new IP address) click the Confirm button to lock in your changes.
NOTE: If you lose communication for any reason, unplug the N3000, wait one minute, and plug it back in. This restores the unit to the original IP address.
Option 2: Assigning IP Addresses to Multiple Units (using CSV files)
N-Able has the ability to export and import CSV files. Once units are auto-discovered in N-Able, the CSV file can be exported into Excel where parameters such as IP address, subnet mask, gateway, stream number, audio settings, etc. can be configured. Once configured, import the CSV file back into N-Able to assign those parameters to the appropriate devices. Reboot the devices to activate the new settings. This procedure can be used to configure multiple networked AV devices at the same time. It can also provide valuable diagnostics by allowing you to see the last known device configuration as well as scan the network for new devices (regardless of IP configuration).
To configure units using a CSV file, follow these steps:
- Make sure that you have performed an Auto Discover (on the Unit Management tab of N-Able) since connecting all of the new units to the network.
- From N-Able's main menu bar, select N-Able > Export CSV.
- Click Yes on the pop-up box informing you that a CSV file is about to be generated.
NOTE: A CSV file editor (e.g., Microsoft Excel) is necessary to proceed.
- The folder containing your CSV file displays. Double-click the file to open it.
- You can use this file to edit the IP mode, IP address, subnet mask, gateway IP address, stream number, etc. Once all changes have been made, save the file.
- Go back into N-Able and select N-Able > Import CSV.
- Browse to your saved CSV file and click Import.
Step 4: Connecting Encoders to an Input Source
Having already connected the Encoder(s) to the network and made the appropriate settings changes, you can now connect to the appropriate AV source(s). This connection from an Encoder to an input source is accomplished using either an HDMI cable or DVI-I (through adapter).
- Connect the source you would like to use for the Encoder (camera, laptop, etc.) to the Encoder's input port (HDMI IN or DVI-I INPUT, depending on model) using the appropriate cable/adapter combination. This connection can be digital or analog.
- Repeat until all Encoders are connected to their sources.

flowchart
graph TD
A["Camera"] --> B["N3000 Encoder"]
B --> C["Cat-5 Cable"]
C --> D["PoE-Enabled Switch"]
D --> E["Network"]
B --> F["HDMI/DVI-I Cable/Adapter (model-dependent)"]
FIG. 17 Encoder Connection to Source
Switching and Scaling Options
SVSI Encoders and Decoders make up a true AV matrix solution. In other words, one input can go to any or all outputs. Both Encoders and Decoders have internal scaling capabilities. Keep the following in mind:
- The input of an Encoder is the video and/or audio signal going into the Encoder.
- The output of an Encoder is the network stream.
- The input of a Decoder is the network stream.
- The output of a Decoder is the digital video and/or audio being transmitted out to the display device.
Seamless Switching
The N3000 Series supports seamless switching capability if the scalers in the Encoders are all set to the same resolution and refresh rate. If the scalers are off, all of the sources must have the same resolution and refresh rate. To get streams onto a Decoder, use the Video Matrix tab to route video from an Encoder to a Decoder. This works seamlessly if the previously mentioned settings are true. All you have to do is click the common cell on the matrix, and click the Take button. See Figure 18 for an example.
Enabling this cell causes the Conference Rm Decoder to listen to the Conference Rm Encoder.

text_image
AMX N-Able N-Able Tools Documents Help VIDEO MATRIX AUDIO MATRIX INR LOCAL PLAYLISTS UNIT MANAGEMENT USB MATRIX SERIAL MATRIX N1000 N2000 N3000 Uncompressed 4K Compressed 4K Conference Film Encoder Aubm Camera 2 1 NELZ3 DMR 2 NELZ3 DMR Jensen > NSL0 Select Allb Conference Film Decoder Jeff Decoder Click Take to apply changes. Take CancelFIG. 18 Seamless Switching Using the Video Matrix
Control Options
For the most part, once the initial setup is complete, you will be primarily managing/configuring the Decoders. To better understand, think of Encoders as radio stations and Decoders as car radios. The Encoders are supplying the streams and, using the Decoders, you can "tune in" to the stream you want. SVSI's N-Control solutions (N-Command, N-Act, and N-Touch) provide you with the most flexible management options available, insuring you are getting the most from your digital media system.
Primary Control Options
During initial configuration and setup, the free N-Able setup utility is sufficient. However, we do not recommend N-Able for production-level, primary-user control.
N-Command Controllers
These web-based hardware Controllers offer intuitive, powerful management of equipment, content, NVR recording/playback, bandwidth utilization, and AV switching (using a web-based, point-and-click graphical matrix). The N-Command product line also offers:
- Simplified ASCII interface for third-party control via TCP/IP.
- N8002 and N8012 controllers have master/client failover protection.
- N8012 controller has hot-swappable drives and redundant power supplies.
• Graphical presentation of video network connections. - Full configuration control: assign fixed IP addresses for each SVSI component, adjust variable bit-rate for each video stream, etc.
- Additional software bundles (free with N-Command) allow you to easily create attractive touch panels for N-Series and third-party equipment control, as well as build software design walls of any size. Visit our website for more details on the available N-Command Controllers.
Third-Party Controllers
The N3000 Series is capable of interfacing with third-party control systems such as Crestron. For direct control of N3000 units from any Third Party Control system, please use the Direct Control API (available on our website).
N-Act | On-Board, Built-In Control
All N-Series Encoders and Decoders have on-board, built-in control capability via events that can trigger any number of TCP/UDP commands to other IP controllable devices. Included free with all N-Series Encoders/Decoders. See the section N-Act Page on page 40 for more information.
N-Touch | IP Wall Controller
This 240 x 320 capacitive touch display has Wi-Fi and Bluetooth for expanding control to mobile devices. Programming is done individually through the built-in web server or collectively to multiple units using an N-Command N8000 Series Controller. Multi-page custom graphics can be created using the free Panel Builder software (stored internally).
Encoder Configuration Options
This chapter defines N3000 Series Encoder configuration options. For ease of navigation, it is organized to reflect the graphical user interface (GUI).
From any main page in the GUI, you can access all other main pages by clicking the links in the top navigation bar. Figure 19 shows the navigation bar and provides hot links to the sections of this chapter which describe each main page.

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Settings Page on page 24. HostPlay Page on page 38. IR Page on page 39. N-Act Page on page 40. Serial Page on page 41. AND: N-Series 3000 Encoder | ConferenceRoom4 Settings HostPlay IR N-Act Serial Security Record EDID Logs LLDP Security Page on page 42. Record Page on page 43. EDID Page on page 45. Logs Page on page 46. LLDP Page on page 46.FIG. 19 Section Links
Settings Page
Click the Settings link at the top of any of the main web pages to access the page shown in Figure 20. This page is divided into several sections and also has links to other dialog boxes for additional configuration options. Refer to the following sections for detailed descriptions:
• Encoder Setup Section on page 25
• Stream Settings on page 28
• Advanced Settings on page 30
• Time Settings on page 32
• RS232 Settings on page 32
• VLC Media Player Section on page 33
• Network Setup Section on page 34
• Status Section on page 35
• Change Password Section on page 36
• Software Section on page 36
• DVI/HDMI Pass Thru Settings on page 37

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N-Series 3000 Encoder | ConferenceRoom4 Settings HostPlay IR N-Act Serial Security Record EDID Logs LLDP Encoder Setup Device Name: Encoder One TX Enable Enable Stream 3737 Preview Unicast Mode Enable Unicast Desf IP 169.254.203.94 Video Source VGA / HDMI (is None) Audio Input Type Balanced Scaler Enable Output Mode 1080p60 Live/Local Live Audio Sample Rate 44100 Hz Image Quality 5000 kbits/s Default Motion Quality 100 % Audio Quality 192 kbits/s Default Mute Mute Audio Source HDMI Color Space Correction Auto Cancel Save Stream Settings Advanced Settings Time Settings RS232 Settings Allow SVSI Multicast P0 P1 Disable P1 Disable Cancel Save VLC Media Player Stream URL: udoc/@239.255.14.153:18888 Network Setup IP Mode: AUTO IP AUTO IP IP address 169.254.85.90 169.254.85.90 Netmask 255.255.0.0 255.255.0.0 Gateway address 169.254.1.1 169.254.1.1 Manual DNS Enable DNS #1 205.171.3.65 8.8.8.8 DNS #2 205.171.2.65 8.8.4.4 Ping Test 169.254.1.1 Ping Trial Save Status HDMI Status: disconnected Input Resolution: No Source HDMI Status Pass Thru: disconnected Current Bandwidth: 2.0 Mbps Status: Streaming Port S0001 Source IP: Disconnected Flush Port S0002 Source IP: Disconnected Flush Serial Source IP: Disconnected Flush Change Password Change Password Software Serial: N3132A20000178 MAC address 00:19:0B:80:1F:24 Firmware Version: v2.9.16 (3/17/2016) Web Version: 3/17/2016 Factory Restore Reboot HDMI Pass Thru HDMI Pass Thru Settings HDMI Pass Thru Enable Enable HDMI Audio Auto YCbCr 4:2:2 Output Auto Simplified HDMI Detect Enable Cancel SaveFIG. 20 Settings Page
Encoder Setup Section
The Encoder Setup section of the Settings page is shown in Figure 21. Options are described in Table 1.

text_image
Encoder Setup Device Name: 00:19:0B:80:00:B3 TX Enable ✓ Enable Stream 179 Preview AMX N-Series Hoo Play® Unicast Mode ✓ Enable Unicast Dest IP 0.0.0.0 Audio Input Type Balanced ✓ Scaler ✓ Enable Output Mode 720p60 ✓ Live/Local Live ✓ Audio Sample Rate 44100 ✓ Image Quality 5000 kbits/s Default Motion Quality ✓ Audio Quality 192 kbits/s Default Mute ✓ Mute Audio Source Auto ✓ Color Space Correction Auto ✓ Cancel Save Stream Settings Advanced Settings Time Settings RS232 Settings Allow SVSi Multicast ✓ P0 ✓ P1 Disable P1 ✓ Disable Cancel SaveFIG. 21 Encoder Setup Section
TABLE 1 Settings Page: Encoder Setup Section
| Option Description Notes | ||
| Device Name | Enter a user-friendly name for the unit. | More descriptive names in this field help you organize and manage the SVSI system efficiently. Names based on the unit's location and function are very useful. Some good examples areLobby-Left-VGA(for left side of lobby, VGA input) orCR201-HDMI(for Conference Room 201, HDMI input). Keep in mind the matrices are organized alphanumerically. |
| TX Enable Enable to broadcast the AV signals. Disable to turn off/stop broadcasting. | ||
| Stream | View/edit the current transmit stream number. | To better understand this setting, think of Encoders more like a channel on a cable box, rather than a traditional AV Matrix. Each Encoder must have a unique stream number, just like every channel must have a unique channel number (e.g., Food Network and HGTV cannot both be on channel 201). |
| Unicast Mode Enable to have the Encoder output a unicast video stream (rather than multicast). | The N3000 Series Encoders can output unicast natively at a bandwidth compatible with lower speed links. N3000 also supports standard streaming protocols like RTP, RTSP, RTMP, and HTTP Live (commonly used with content delivery services). | |
| Unicast Dest IP Enter the IP address of the unit you want to send the unicast stream to. Unicast Mode must be enabled. | Both units must be in the same subnet. If theEncoder Output Modeis set toRTSP, then an IP address is not necessary in this field. See the Stream Settingssection on page 28 for more details. | |
| Audio Input Type | Select Unbalanced(single-ended) or Balanced analog audio input. | |
| Scaler | Enable to scale outgoing content to a fixed resolution. | |
| Output Mode | Select the output resolution of the video to be transmitted onto the network. TheScalercheck box must be enabled for this to be applicable (seeScalerabove). | |
| Live/Local | Select live video or locally stored images for transmission onto the network. When video is not available, it automatically goes into local mode. | When video is not available, the most recently played local playlist is displayed. |
| Audio Sample Rate | Select the sample rate, in Hz, for the analog audio. | |
| Image Quality | Adjust the compression level of the image. The further to the left on the slider, the more compression (which will display as pixelization of the image). | |
| Motion Quality | Adjust the frame rate reduction. Slide all the way to the right to match the source's frame rate. As you slide left, you reduce frame rates. | The quickest way to reduce overall bandwidth is to reduce motion quality. However, this increases latency. |
| Audio Quality Adjust the compression level of the audio. The further to left of the slider, the lower the quality. | ||
| Mute | Enable to stop the transmission of audio data onto the network. | |
| Audio Source | Set the audio source to be disabled, enabled or selected automatically (see note). | TheAUTOsetting always corresponds to HDMI audio as long as there is an HDMI source. If the source is unplugged, it will automatically fall back to analog audio (if there is an analog source plugged in). |
| Color Space Correction | Set the color space settings for the Encoder (YcbCr, RGB) to be disabled, enabled, or selected automatically based on the source. | If you see a pink/green washed out screen (across the entire image), this can be changed by modifying color space settings. Most sources function withAutoselected but (for problematic sources) hard-set the value to what the source requires. It is best to do hard-set for all permanently installed sources (e.g., cameras, cable boxes, etc), but leaveAutoon for periodic sources (e.g., laptop inputs). |
| Stream Settings | Refer toStream Settingson page 28 for details on the options available from this link. | |
| Advanced Settings | Refer toAdvanced Settingson page 30 for details on the options available from this link. | |
| Option Description Notes | ||
| Time Settings | Refer to Time Settings on page 32 for details on the options available from this link. | |
| RS232 Settings | Refer to RS232 Settings on page 32 for details on the options available from this link. | |
| Allow SVSI Multicast | Disable this option to prevent the port from outputting multicast video traffic. | Particularly useful if you are connecting a non-SVSI device to a port for network-based control. |
| Disable P1 | Completely disables the P1 port for all traffic. | Once disabled, anything connected to the P1 port will no longer be available on the network. |
| Cancel Click to return all controls to the last saved configuration. | ||
| Save Click to accept changes made to these controls. | ||
Stream Settings
The section of the Settings page shown in Figure 22 is displayed when you click the Stream Settings link. Options are described in Table 2.

text_image
Stream Settings Encoder Output Mode SVSI decoder ▼ Transport Stream Enable Generate Multicast Stream Always RTP Encapsulation Enable HTTP File Duration (sec): 3 ▼ RTMP URL: rtmp: RTMP Stream: none PCM audio Enable I-Frame Frequency 90 ▼ Multicast Address Override Enable Multicast Address 239.255.0.0 UDP Port Number 18888 RTSPPort Number 8554 RTCPPort Number 50011FIG. 22 Stream Settings Section
TABLE 2 Settings Page: Stream Settings Section
| Option Description | ||
| Encoder Output Mode | Set the Encoder's output type to SVSI decoder, HTTP live, RTSP, or RTMP. | Refer to Table 3 on page 29 for more details on Encoder and Decoder configuration considerations (based on which Encoder Output Mode option you choose). |
| Transport Stream Enable to encapsulate the stream as an MPEG2 transport stream | This setting only applies if Encoder Output Mode is set to SVSI decoder. | |
| Generate Multicast Stream | Enable to cause the Encoder to also generate an SVSI-compatible multicast stream. | This setting only applies if Encoder Output Mode is set to HTTP live or RTMP. |
| RTP Encapsulation | Enable to prepend RTP headers to the AV stream. | This setting only applies if Encoder Output Mode is set to SVSI decoder. |
| HTTP File Duration (sec) | Selects the duration (in seconds) of the individual HTTP Live Streaming (HLS) files. | This setting only applies if Encoder Output Mode is set to HTTP live. |
| RTMP URL Specifies the content delivery service that you want to send the stream to. | This setting only applies if Encoder Output Mode is set to RTMP. | |
| RTMP Stream | Specifies the content delivery service that you want to send the stream to. | This setting only applies if Encoder Output Mode is set to RTMP. |
| PCM Audio | If enabled, the Encoder will also generate an SVSI-compatible PCM audio stream. | |
| I-Frame Frequency | Determines how often an I-frame is injected into the stream. Example: If set to 10, one I-frame will be Injected for every ten frames. | A higher number in this field results in a better video quality for the amount of bandwidth used. However, keep In mind that this setting will affect switching speed on the Decoder. The higher the number, the more switching delay experienced. |
| Multicast Address Override | Enable to override the upper two octets of the multicast address with the values specified in the Multicast Address field (see below). | |
| Multicast Address | If Multicast Address Override is enabled, enter the upper two octets. | |
| UDP Port Number | Specifies the UDP port number for the AV stream. | |
| Option | Description | |
| RTSP Port Number | Specifies the port number for the RTSP connection. | |
| RTCP Port Number | Specifies the port number for the RTCP connection. | |
TABLE 3 Stream Modes and Related Settings
| Stream Mode | Encoder Output Mode | Unicast Transport Stream | RTP Encapsulation | Notes |
| UDP SVSI | Decoder Disabled | Enabled Disabled | ||
| RTP SVSI | Decoder Disabled | Enabled Enabled | ||
| RTP Unicast | SVSI Decoder | Enabled | Enabled | Enter the Decoder's IP address into the Encoder's Unicast Dest IP field. |
| RTSP Multicast | RTSP Disabled | N/A | N/A | |
| RTSP Unicast | RTSP | Enabled | N/A | On the Decoder's Settings page (under Stream Settings) enter the Stream URL OR on the Encoder's Settings page, enable Generate Multicast Stream. |
| HTTP Live | HTTP | N/A | N/A | On the Decoder's Settings page (under Stream Settings) enter the Stream URL OR on the Encoder's Settings page, enable Generate Multicast Stream.Encryption Is not supported In this mode. |
| RTMP | RTMP | N/A | N/A | Encryption Is not supported In this mode.RTMP is not supported by the Decoder. To stream to the Decoder, enable Generate Multicast Stream on the Encoder's Settings page. |
Advanced Settings
The section of the Settings page shown in Figure 23 is displayed when you click the Advanced Settings link. Options are described in Table4.

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Advanced Settings Input Video Detect Mode Auto Input Level Gain Left 0 Input Level Gain Right 0 Audio Gain Audio Gain Left Audio Gain Right Brightness Component Sync Window Input audio for HostPlay Enable HostPlay for Unsupported Enable Gratuitous ARP Enable ARP Interval(secs) 10 Unsolicited Status Enable Send Status Address 0.0.0.0 Status Interval(secs) 10 Discovery Packet Transmit Enable Discovery Interval(secs) 10 TTL 64 DSCP # 136 IR Command Holdoff 25 ms IR Repeat Holdoff 90 ms Enable SNMP EnableFIG. 23 Advanced Settings
TABLE 4 Settings Page: Advanced Settings
| Option Description Notes | ||
| Input Video Detect Mode | Set toDigitalto force the Encoder to detect only HDMI/ DVI sources. Set toAnalogto force the Encoder to only detect analog sources. Set toAutofor source auto-detection. | |
| Input Level Gain Left/ Right | Select a PRE-ENCODE cut in the audio signal. This can help prevent distortion of the audio when the source is providing audio that is too loud/clipping. Setting doesnotaffect digital audio. | |
| Audio Gain Slide right to provide a POST-ENCODE boost in the audio signal (to both left and right channels). | This can help compensate when the source is providing a weak audio signal. Does not affect digital audio. | |
| Audio Gain Left/Right Slide right to provide a POST-ENCODE boost in the left or right channel's audio signal. | This can help compensate when the source is providing a weak audio signal. Does not affect digital audio. | |
| Brightness Use sliders to raise or lower RGB values of the Encoder (POST-ENCODE). | Only affects analog video. Does not affect digital video. | |
| Component Sync Window | Use this slider to configure the sync on green sensitivity. | Used for computer video input to help with screen flickering. |
| Input audio for HostPlay | Enable to activate the input audio when the Live/Local menu is set to one of the local images. | |
| HostPlay for Unsupported | Enable to cause the Encoder to use a custom image whenever an unsupported video mode is supplied to it. | |
| Gratuitous ARP Enable the Encoder to send a periodic Address Resolution Protocol (ARP) packet to the network. | ||
| ARP Interval (secs) | Determine how often (in seconds) the unit transmits gratuitous ARP packets. | |
| Unsolicited Status | Enable the Encoder to send a periodic status packet to theSend Status Addressdescribed below. | |
| Send Status Address | When Unsolicited Statusis enabled, the Encoder sends a periodic status packet to the IP address specified here. | |
| Status Interval (secs) | Determine how often (in seconds) the unit transmits status packets. | |
| Discovery Packet Transmit | Enable the SVSI multicast discovery service (which is used to identify units). | This is useful for larger network integrations when broadcast packets will not cover the entire network. Enabled by default. |
| Discovery Interval (secs) | Determine how often (in seconds) the unit transmits discovery packets. | |
| TTL Select the | Time To Live (TTL) for the transmit audio and video streams. | Limits the lifespan of data on the transmit audio and video streams (to improve performance). |
| DSCP # Select the | Differentiated Services Code Point (DSCP) for the transmit audio and video streams. | |
| IR Command Holdoff Set | the delay between IR command portions. The default setting is 25 ms. | IR commands are sent in two parts. This setting is the time (in milliseconds) between transmission of part one and part two. The second part of the command is inverted for confirmation purposes. |
| IR Repeat Holdoff Set | the repeat delay between IR commands. The default setting is 90 ms. | This is the amount of time before a new command is sent. For example, when pressing and holding the volume button on a remote control, this is how long until the command is repeated. |
| Enable SNMP Enable | to allow the device to handle Simple Network Management Protocol (SNMP) queries. | |
Time Settings
The section of the Settings page shown in Figure 24 is displayed when you click the Time Settings link. Use this section to specify Network Time Protocol (NTP) servers and the time zone. This information is used to provide accurate stream time stamping.

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Time Settings NTP #1 0.debian.pool.ntp NTP #2 1.debian.pool.ntp NTP #3 2.debian.pool.ntp Time Zone Etc GMT-5FIG. 24 Time Settings Section
RS232 Settings
The section of the Settings page shown in Figure 25 is displayed when you click the RS232 Settings link. Options are described in Table 5.

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RS232 Settings RS232 Baud Rate 115200 ▼ RS232 Data Bits 8 ▼ RS232 Parity none ▼ RS232 Stop Bits 1 ▼FIG. 25 RS232 Settings
TABLE 5 Settings Page: RS232 Settings
| Option Description | |
| RS232 Baud Rate | Select the appropriate baud rate for the RS232 serial interface. Default is 9600. |
| RS232 Data Bits | Select the appropriate data bit count for the RS232 serial Interface. Default is 8. |
| RS232 Parity | Select the appropriate parity for the RS232 serial Interface. Default is no parity (none). |
| RS232 Stop Bits | Select the appropriate number of stop bits for the RS232 serial interface. Default is 1. |
VLC Media Player Section
The VLC Media Player settings section of the Settings page is shown in Figure 26. This read-only field provides you with the URL for use with third-party decoders.
NOTE: If the source is protected with HDCP or if the encryption is forced on, the stream will not be viewable by third-party decoders.

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VLC Media Player Stream URL: udp://@239.255.14.153:18888FIG. 26 VLC Media Player Settings Section
Network Setup Section
The Network Setup section of the Settings page is shown in Figure 27. Options are described in Table 6.

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Network Setup IP Mode: AUTO IP AUTO IP IP address 169.254.85.90 169.254.85.90 Netmask 255.255.0.0 255.255.0.0 Gateway address 169.254.1.1 169.254.1.1 Manual DNS Enable DNS #1 205.171.3.65 8.8.8.8 DNS #2 205.171.2.65 8.8.4.4 Ping Test 169.254.1.1 Ping Trial SaveFIG. 27 Network Setup Section
TABLE 6 Settings Page: Network Setup Settings
| Option Description Notes | ||
| IP Mode | Configure the IP address mode. When set to AUTO IP, an IP Address in the range of 169.254.xxx.xxx with Netmask of 255.255.0.0 and Gateway address of 169.254.1.1 will be automatically assigned to the N3000 Encoder by the control software. When set to DHCP, an IP Address in the range of the DHCP server on the network will be automatically assigned to the N3000 Encoder. When set to STATIC, an IP address, Netmask, and Gateway address must be manually entered. | Using DHCP is generally not recommended. If the device is set to DHCP and fails to receive an address from the DHCP server in time, it will revert back to the AUTO IP Address (169.254.xxx.xxx) until the unit is rebooted. |
| IP address View the current IP address of the N3000 Encoder.When in STATIC mode, you may enter a new IP address into this field. | ||
| Netmask | View the current Netmask of the N3000 Encoder. When In STATIC mode, you may enter a new Netmask into this field. | |
| Gateway address | View the current Gateway address of the N3000 Encoder. When in STATIC mode, you may enter a new Gateway address Into this field. | |
| Manual DNS | Enable to override the DNS selection. | This is used for RTMP. |
| DNS #1 and #2 | Specifies the main servers for use for DNS. | |
| Ping Test | Test connection by specifying an IP address or URL to ping. Click the Ping link to initiate the test. | This is useful when in RTMP mode for verifying that the unit can access the RTMP server. |
| Trial Save | Click to initially save IP address changes. Once you log in to the unit using the new address, you will be able to confirm and accept the changes permanently. | |
Status Section
The Status section of the Settings page is shown in Figure 28. Options are described in Table 7.

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Status DVI Status: disconnected Input Resolution: No Source DVI Status Pass Thru: disconnected Current Bandwidth: 1.9 Mbps Status: Streaming Port 50001 Source IP: Disconnected Flush Port 50002 Source IP: Disconnected Flush Serial Source IP: Disconnected FlushFIG. 28 Status Section
TABLE 7 Settings Page: Status Section
| Option Description Notes | ||
| DVI/HDMI Status Indicates if a video source is connected to the Encoder. | ||
| Input Resolution Indicates the video resolution of the currently connected source. | ||
| DVI/HDMI Status Pass Thru | Indicates if a display device is connected to the Encoder. | |
| Current Bandwidth This is a snapshot of the unit as properties were loaded to the browser, not a live counter. Refresh the page to get an updated bandwidth. | ||
| Port 50001 Source IP Shows the IP address of the currently connected device or displays Disconnected if no connection exists. | Port 50001 can only accept a single external connection at a time. If a device is currently showing the port occupied (by a control system or other device), then other connections will be rejected. However, connection attempts from the same IP will override the current connection. | |
| Port 50002 Source IP Shows the IP address of the currently connected device or displays Disconnected if no connection exists. | Port 50002 can only accept a single external connection at a time. If a device is currently showing the port occupied (by a control system or other device), then other connections will be rejected. However, connection attempts from the same IP will override the current connection. | |
| Serial Source IP Shows the IP address of the currently connected device or displays Disconnected if no connection exists. | Only a single external connection can be accepted on the port. If a device is currently showing the port occupied (by a control system or other device), then other connections will be rejected. However, connection attempts from the same IP will override the current connection. | |
| Flush buttons These buttons reset the ports. | ||
Change Password Section
The Change Password section of the settings page is shown in Figure 29. To change the N3000 Encoder interface password (for admin-level access) enter the current password in the field labeled Old Password, and enter a new password in the New Password and Confirm Password fields. Click Change PW to accept the new password. To create/change the user password (which provides access to the Record page of the N3132) use the Change User Password field and button at the bottom portion of this section.

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Change Password Change Password Old Password: New Password: Confirm Password: Change PW Change User Password: Change User PWFIG. 29 Change Password
NOTE: The admin password needs to match N-Able's stored password to allow auto-login using N-Able.
Software Section
The Software section of the Settings page is shown in Figure 30. Options are described in Table 8.

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Software Serial: N3132A00000017 MAC address 00:19:0B:80:00:B3 Firmware Version: v2.4.3 (10/19/2015) Web Version: 10/27/2015 Factory Restore RebootFIG. 30 Software Section
TABLE 8 Settings Page: Software Section
| Option Description | |
| Serial Displays the serial number of the N3000 Encoder. | |
| MAC Address Displays the MAC address of the network interface of the N3000 Encoder. | |
| Firmware Version | Displays the date code for the currently running version of the N3000 Encoder internal firmware. |
| Web Version | Displays the date code for the currently running version of the web Interface. |
| Factory Restore | Click to restore the device to the original factory settings. This resets everything except the IP address (including name, stream number, serial settings, etc.). If you wish to factory restore all settings (including the IP address) boot the box with the ID button held down. |
| Reboot Click to reboot the device (does not affect current configuration). | |
DVI/HDMI Pass Thru Settings
The section of the Settings page show in Figure 31 is displayed when you click the DVI/HDMI Pass Thru Settings link. Options are described in Table9.

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DVI Pass Thru DVI Pass Thru Settings DVI Pass Thru Enable Enable HDMI Audio Auto YCbCr 4:2:2 Output Auto Simplified DVI Detect Enable Cancel Save Applies to the N3121 Encoder HDMI Pass Thru HDMI Pass Thru Settings HDMI Pass Thru Enable Enable HDMI Audio Auto YCbCr 4:2:2 Output Auto Simplified HDMI Detect Enable Cancel Save Applies to the N3132 EncoderFIG. 31 DVI/HDMI Pass Thru Settings
TABLE 9 Settings Page: DVI/HDMI Pass Thru Settings
| Option Description | |
| DVI/HDMI Pass Thru Enables looped output. | |
| Enable HDMI Audio | Determines if the unit will output audio over the HDMI connection. SelectingAutobases audio output on the settings of the connected source device. |
| YCbCr 4:2:2 Output | For color conversion. Can force to RGB output based on connected device's reported settings. Default (and preferred setting) isOff. |
| Simplified DVI/HDMI Detect | When enabled, detects HDMI solely based on the hot plug detection. Enable to help prevent displays/monitors from going to sleep. |
| Cancel Click to return all controls to the last saved configuration. | |
| Save Click to accept changes made to these controls. | |
HostPlay Page
Click the HostPlay link at the top of any of the main web pages to access the page shown in Figure 32. This page allows you to upload new images to the Encoders and configure the image playlists. The playlist will be shown on the display when no video is being transmitted or received. You can show a single image or set up multiple images to be displayed at a customized animation rate. Audio can be uploaded and set to play whenever HostPlay is active. See Table 10 for option descriptions.

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N-Series 3000 Encoder | ConferenceRoom4 Settings HostPlay IR N-Act Serial Security Record RSS EDID Logs LLDP N-Series HostPlay Playlist : LPTest1 Save This List Playlist 1 Name: LPTest1 Output Mode: Currently 1920x1080 Audio: A Song.mp3 Chrysanthemum.jpg 1920x1080 ls Hydrangeas.jpg 1920x1080 ls Up Down Remove Slide(s)→ Delay 1 Apply Image/Audio DB Choose Files No file chosen Upload 82.18 MiB free Keep Aspect Fill: #000000 Scale: 1280x720 Chrysanthemum.jpg 56.jpg 1280x720 57.jpg 1280x720 58.jpg 1280x720 59.jpg 1280x720 60.jpg 1280x720 61.jpg 1280x720 62.jpg 1280x720 63.jpg 1280x720 64.jpg 1280x720 Chrysanthemum.jpg 1920x1080 =Add Slide(s) Delete Image(s) A Song.mp3 No Audio Selected Delete Audio AMX | 256.461.7143 | svsisupport@harman.comFIG. 32 HostPlay Page
TABLE 10 HostPlay Page Options
| Option Description | |
| Edit Playlist | Select a playlist from the drop-down menu to view/edit the images currently used in the chosen image playlists. If more than one image appears in the list, a transition time can be set for each image (see Image list below). |
| Save Click to save the current configuration. | |
| Name Enter a name for the playlist. | |
| Output Mode | Select the HostPlay output resolution. The playlists that were uploaded In that resolution are then displayed for your selection. |
| Audio Choose an audio file to play while the HostPlay image is on the screen. | |
| Image list | Allows you to customize what images are displayed, the transition time for each image, etc. |
| Image/Audio DB | This section provides the ability to upload image and audio files to the N3000 Encoder database. You can also use the Fill field to customize the background color (used behind HostPlay images that do not take up the entire screen). |
| Delete Images Delete | the selected image file from the playlist. |
| Delete Audio Delete | the selected audio file from the playlist. |
IR Page
Click the IR link at the top of any of the main web pages to access the page shown in Figure 33. This page allows you to upload and execute IR Pronto codes so that other vendor's devices can be controlled through the Encoder's IR connector. Commands can be saved for future use and executed later. The IR Code menu lists all saved IR commands. See Table 11 for option descriptions.

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N-Series 3000 Encoder | ConferenceRoom4 Settings HostPlay IR N-Act Serial Security Record EDID Logs LLDP N-Series IR Database IR Code: Volume Up Save Delete Execute 0000 006c 0022 0002 0157 00ab 0016 0016 0016 0016 0016 0016 0016 0016 0016 0016 0016 0016 0040 0016 0016 0016 0040 0016 0040 0016 0040 0016 0040 0016 0040 0016 0016 0016 0040 0016 0016 0040 0016 0016 0040 0016 0040 0016 0016 0016 0016 0016 0016 0016 0040 0016 0016 0040 0016 0016 0016 0016 0040 0016 0040 0016 05fO 0157 0055 0016 0e52FIG. 33 IR Page
TABLE 11 IR Page Options
| Option Description | |
| IR Code | Create/select IR codes. Different vendors have different IR Pronto codes (that can usually be found through a web search). Copy/paste new IR commands directly into the input space. |
| Save Save the current code. | |
| Delete Delete the current code. | |
| Execute | Activate the selected code through the Encoder's IR connector. |
N-Act Page
Click the N-Act link at the top of any of the main web pages to access the page shown in Figure 34. This page allows you to create command lists which are performed automatically by the unit based on power or video connection (without the use of an outside controller). For example, you can tell a projector and lights to come on when the Encoder powers up. You can add multiple commands for each event. See Table 12 for option descriptions.

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N-Act Events • N-Act Events must first be enabled. See check box below. • SVSI N-Series use TCP ASCII or UDP ASCII port 50002 for control. • Conductor N8000s accept script commands on TCP ASCII port 50020. • All control commands are terminated by a carriage return \v. • SVSI N-Series use TCP HEX port 50004 for serial. • The SVSI N-Series Serial page has an ASCII/HEX Converter. • Trigger Delay can be 0 to 86400 seconds (24 hours). • After the Trigger Delay, each command is executed in order with a Delay (ms) between each command. Enable N-Act Events Power On Event Test Protocol: Address: Port: Data: Delay (ms): TCP ASCII 127.0.0.1 50020 Data: 0 Add new... Video Cable Connected Event Trigger Delay: 1 Test Protocol: Address: Port: Data: Delay (ms): TCP ASCII 127.0.0.1 50020 Data: 0 Add new... Video Cable Disconnected Event Trigger Delay: 1 Test Protocol: Address: Port: Data: Delay (ms): TCP ASCII 127.0.0.1 50020 Data: 0 Add new... Save Events Import/Export Import Export Choose File No file chosen Import N-Act Export Saved N-Act AMX | 256.461.7143 | svsisupport@harman.comFIG. 34 N-Act Page
TABLE 12 N-Act Page Options
| Option Description | |
| Enable N-Act Events Enable to activate the configured events. | |
| Power on Event | Create/delete/test events to be performed when the Encoder powers on. Visit our website for more details on Application Programming Interface (API) commands. |
| Video Cable Connected Event | Create/delete/test events to be performed when the Encoder is connected to a video source. The Trigger Delay field specifies how long (in milliseconds) the device has to be connected for the command to be executed. |
| Video Cable Disconnected Event | Create/delete/test events to be performed when the Encoder is disconnected from a video source. The Trigger Delay field specifies how long (in milliseconds) the device has to be disconnected for the command to be executed. This keeps accidental (momentary) disconnects from triggering the command sequence. |
| Save Events Click to save changes made to this page. | |
| Import/Export | Use this section of the page to import/export N-Act event configurations so you can share them from one unit to another. |
Serial Page
Click the Serial link at the top of any of the main web pages to access the page shown in Figure. This page allows you to upload and execute commands used for direct control of serial devices. Commands may be saved for future use and executed later. The Serial Code menu lists all saved commands. See Table 13 for option descriptions.
NOTE: If the Port 5004/Serial Port is currently in use by another device, sending commands from the Serial page will always return a No Data message and fail to send the commands.

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N-Series 3000 Encoder | ConferenceRoom4 Settings HostPlay IR N-Act Serial Security Record EDID Logs LLDP N-Series Serial Database Serial Code: serialcmd Save Delete Execute ASCII: \aa\12\00\01Pc HEX: aa 12 00 01 50 63 Response:Serial Page
TABLE 13 Serial Page Options
| Option Description | |
| Serial Code | Create/select serial commands. Different vendors have different codes that can usually be found through a web search. Copy/paste new commands (In either ASCII or HEX) directly Into the appropriate Input space. |
| Save Save the current code. | |
| Delete Delete the current code. | |
| Execute Apply the selected code to the Encoder's serial connection. | |
| ASCII and HEX | Paste serial commands directly into either the ASCII or HEX field. |
| Response | View responses provided by the device receiving the serial command(s). |
Security Page
Click the Security link at the top of any of the main web pages to access the page shown in Figure 35. This page allows you to force HTTPS connections and set up a password for stream encryption. To successfully display an encrypted Encoder stream on a Decoder, the Decoder must match the Encoder password.
NOTE: This page only applies if connected to a web page via HTTPS.

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N-Series 3000 Encoder | ConferenceRoom4 Settings HostPlay IR N-Act Serial Security Record EDID Logs LLDP Security □ Force HTTPS Connection □ Enable Stream Encryption Change Password: Cancel Save Reset AMX | 256.461.7143 | svsisupport@harman.comFIG. 35 Security Page
Record Page
Click the Record link at the top of any of the main web pages to access the page shown in Figure 36. This page allows you to set up recording options on the Encoder and to customize when/if the unit transfers the recorded files to another location. See Table 14 for option descriptions. This page is only applicable to the N3132 Encoder.

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N-Series 3000 Encoder | ConferenceRoom4 Settings HostPlay IR N-Act Senai Security Record EDID Logs LLOP Stream Record Commands Start Record Stop Record/Transfer File Format USB Status USB State: USB disabled Free space: 0 KB Stream URL: udp://@239.255.37.179:18888 USB Port: enable File Base Name Record Convert to MPI: On Validate after send (requires 2x storage): On File Transfer Settings Transfer Method: SFTP Server Port (FTP or SFTP) 21 Server Directory (Share) tmp Destination IP Address 169.254.231.231 Servor username guest Change password Delete after transfer: On File Transfer Schedule Unit Time: Wed Aug 8 08:45:10 GMT-5 2012 Schedule: pivot Start Time (24Hr HH:MM) 00:00 End Time Window (24Hr HH:MM) 00:00 Cancel Save AMX | 256.461.7143 | sysisupport@harman.comFIG. 36 Record Page
TABLE 14 Record Page Options
| Option Description | |
| Command buttons | |
| Start Record button | Click to begin recording to the USB device plugged into the front of the N3132 Encoder. |
| Stop Record/Transfer File button | Click to stop a recording and start the file transfer. |
| Format USB | Click to format the USB device plugged into the front of the N3132 Encoder. |
| Status section (read-only) | |
| USB State | Displays the state of the current USB connection. When the unit is properly configured and the USB device is validated,Device Readyis displayed. See theUSB Portsetting below for more information. |
| Free Space Indicates f ile space left on the USB device. | |
| Option | Description |
| Stream URL | URL of the device's network stream. This is shown here for the convenience of users that do not have admin privileges (and therefore cannot access the main page for this information). |
| USB Port | Enable this setting BEFORE plugging in a compatible device into the USB port on the front of the Encoder. Once the device is validated, Device Ready will display in the USB State field. |
| File section | |
| Base Name | Specify a base name for the recording file. The actual file name will be the base name plus a time stamp. |
| Convert to MP4 | Turn On if you wish to convert the file to an mp4 before transfer.NOTE: This requires twice the storage space on the USB drive. |
| Validate after send | Turn On if (after a file is transferred) you would like to automatically pull it back to the unit and verify that it matches the original file.NOTE: This requires twice the storage space on the USB drive. |
| File Transfer Settings section | |
| Transfer Method | Select a transfer method if you would like the file to be transferred somewhere once recording has stopped. Options Include SFTP, FTP, and Network Share. |
| Server Port (FTP or SFTP) | If your Transfer Method Is set to FTP or SFTP (see above) enter the port number to be used for transfer. |
| Server Directory (Share) | If your Transfer Method is set to Network Share (see above) enter the directory on the share where the file will be stored. |
| Destination IP Address | The destination IP address applies to all Transfer Method modes. It is the address of the server that will receive the file. |
| Server Username | Enter the username to use when validating the file transfer to the server. The username applies to all modes. |
| Change Password | Enter the password to use when validating the file transfer to the server. The password applies to all modes. |
| Delete after Transfer | Turn On if you would like the file to automatically delete from the USB drive once it has been transferred via the selected method.NOTE: If you use this option, it is recommended that you also enable the Validate after send feature (to make sure the recording made it to the server). |
| File Transfer Schedule section | |
| Unit Time | The Encoder's current time (read only). In order to get accurate real time, the Encoder must be on an IP address that connects to the Internet and there must be a time server entered (under Settings>Time Settings). See the Time Settings section on page 32 for more information. |
| Schedule | Select when you would like recording files to be transferred. Choices include: Never - Do not transfer the recordings.Immediate - Begin transfer as soon as the recording has stopped.At start time - All completed recordings will be transferred at the start time specified (see Start Time below).Time window - The recordings will be transferred at a random time during the time window determined by the Start Time and End Time Window settings (see below). |
| Start Time | If Schedule is set to At start time or Time window, enter the time you would like to begin the recording transfer. The time fields are set as a 24 hour clock (0:0 to 23:59). |
| End Time Window | If Schedule is set to Time Window, enter the time you would like to end the window during which recordings are transferred. The time fields are set as a 24 hour clock (0:0 to 23:59). |
EDID Page
Click the EDID link at the top of any of the main web pages to access the page shown in Figure 37. Every display has stored information that it communicates to the output device. This page allows you to view that information. Options are described in Table 15 . Edit the Encoder's EDID if you need to change the display options available to the source. There are four different ways to control the EDID of the Encoders:
Option 1: Use the default settings drop-down menu and select from the options available. Then click Set EDID. This will work for most sources and is most often set to Stereo (2 channel).
Option 2: When using an EDID captured from a display connected to a Decoder, paste the data in to the white EDID block, overwriting existing EDID. Then click Set EDID.
Option 3: Make changes to the operating parameters displayed on the right side of the screen. Use the Encode button to translate the changes into a new EDID and click Set EDID.
Option 4: Connect a compatible display to the Encoder's HDMI OUT or DVI-D OUTPUT port and click Set EDID to Pass-thru. The source will need to be disconnected while modifying EDID settings.

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N-Series 3000 Encoder | ConferenceRoom4 Settings HostPlay IR N-Act Serial Security Record EDID Logs LLDP N-Series EDID Information EDID: Local (Digital) ▼ EDID not found Decode → ← Encode ► Vendor/Product ID ► Basic Display Parameters and Features ► Color Characteristics ► Established Timings ► Standard Timing Identification ► Detailed Timing Descriptions ► CEA Info ► CEA Video ► CEA Audio ► CEA Speaker ► CEA VSDB ► CEA VCDB ► CEA DTD EDID Local EDID not Read. Disconnect source and then click below: Read EDID Set EDID Set EDID to Pass-thru Reset EDIDFIG. 37 EDID Page
TABLE 15 EDID Page Options
| Option Description | |
| EDID drop-down box Select what EDID information to display.Pass-thru: Displays EDID information for the display connected to the Encoder's pass thru port.Local (Digital/Analog): Displays EDID information for the Encoder. This information is being provided to the source connected to the Encoder. | |
| Decode button | Click to translate the EDID currently displayed on the left to the operating parameters listed on the right. |
| Encode button | After making any changes to the operating parameters listed on the right, click this button to update the EDID information on the left. To store the new settings, click Set EDID. |
| Read EDID | Click to initially show the EDID or to refresh the EDID table if the source EDID has changed. |
| Set EDID If creating a custom EDID, click to apply the changes. | |
| Set EDID to Pass-thru | Set the EDID to the pass-thru EDID of the connected display to the HDMI OUT or DVI-D OUTPUT port. |
| Reset EDID | For Digital, choose a standard EDID from the drop-down menu and click Reset EDID to apply. For Analog, no selection is necessary. |
Logs Page
Click the Logs link at the top of any of the main web pages to access the page shown in Figure 38. The Logs page displays a command log that lists all TCP and UDP messages the unit receives. It also displays the web browser's IP address and gives you options to Refresh and Reset Logs.

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N-Series 3000 Encoder | ConferenceRoom4 Settings HostPlay IR N-Act Serial Security Record EDID Logs LIDP Your IP address is 169.254.55.80 Refresh Logs Reset Logs Command Log Command log is empty. Debug Log Start Debug Log End Debug Log Debug log not ready.Refresh page. Enable Maintenance Mode AMX | 256.461.7143 | svisupport@harman.comFIG. 38 Logs Page
NOTE: For security reasons, only use the Enable Maintenance Mode if instructed to by SVSI/AMX Technical Support.
LLDP Page
Click the LLDP link at the top of any of the main web pages to access the page shown in Figure 39. The LLDP page displays information from the Link Layer Discover Protocol (LLDP) packet which identifies the port number and the switch the device is connected to. The Sys Name ID, Sys Description, Port ID, and Port Description fields all reflect the information that was entered on the connected switch's web interface.

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N-Series Link Layer Discovery Protocol Information Chassis ID: mac 20:3a:07:ef:a7:81 Sys Name ID: Not received Sys Description: Not received Port ID: ifname gi1 Port Description: Not receivedFIG. 39 LLDP Page
Decoder Configuration Options
This chapter defines N3000 Series Decoder configuration options. For ease of navigation, it is organized to reflect the graphical user interface (GUI).
As explained previously in the Encoder Configuration Options section on page 23, you can access the GUI main pages by clicking the links in the top navigation bar. Figure 40 shows the navigation bar and provides hot links to the sections of this chapter which describe each main page.

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Settings Page on page 48. LocalPlay Page on page 58. IR Page on page 59. N-Act Page on page 60. Serial Page on page 61. APIK N-Series 3000 Decoder | Conf Room Decoder Settings LocalPlay IR N-Act Serial Security Overlay EDID Logs LLDP Security Page on page 62. Overlay Page on page 63. EDID Page on page 65. Logs Page on page 66. LLDP Page on page 66.FIG. 40 Section Links
Settings Page
Click the Settings link at the top of any of the main web pages to access the page shown in Figure 41. This page is divided into several sections and also has links to other dialog boxes for additional configuration options. Refer to the following sections for detailed descriptions:
• Decoder Setup Section on page 49
• Stream Settings on page 51
• Advanced Settings on page 52
• Time Settings on page 54
• RS232 Settings on page 54
• Network Setup Section on page 55
• Status Section on page 56
• Change Password Section on page 57
• Software Section on page 57

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N-Series 3000 Decoder | Conf Room Decoder Settings LocalPlay IR N-Act Serial Security Overlay EDID Logs LLDP Decoder Setup Device Name: 00:19:08:80:1F:57 Stream 4554 Preview Unicast Mode Enable Audio Stream 0 Audio Follows Video Follows Scaler Auto Output Mode 720p60 Live/Local Live Mute Mute Lineout Volume set Left/Right Enable HDMI Audio Auto Mute Mute Lineout Volume set Left/Right Enable HDMI Audio Auto Cancel Save Stream Settings Advanced Settings Time Settings RS232 Settings Allow SVSI Multicast P0 P1 Disable P1 Disable Cancel Save Network Setup IP Mode: DHCP DHCP IP address 192.168.1.153 192.168.1.153 Netmask 255.255.255.0 255.255.255.0 Gateway address 192.168.1.1 192.168.1.1 Manual DNS Enable DNS #1 205.171.3.65 8.8.8.8 DNS #2 205.171.2.65 8.8.4.4 Ping Test 192.168.1.3 Ping Trial Save Status HDMI Status: connected Input Resolution: 1920x1080 Status: Port 50001 Source IP: Disconnected Flush Port 50002 Source IP: Disconnected Flush Serial Source IP: Disconnected Flush Change Password Change Password Software Serial: N3232A20000126 MAC address 00:19:08:80:1F:57 Firmware Version: v2.10.2 (4/14/2016) Web Version: 4/14/2016 Factory Restore Reboot AMY | 256.461.7143 | syssupport@harman.comFIG. 41 Settings Page
Decoder Setup Section
The Decoder Setup section of the Settings page is shown in Figure 42. Options are described in Table 16.

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Decoder Setup Device Name: Conf Room Decoder Stream 2561 Unicast Mode Enable Audio Stream 0 Audio Follows Video Follows Scaler Off Output Mode 720p60 Live/Local LP test1 Mute Mute Lineout Volume Set Left/Right Enable HDMI Audio Auto Cancel Save Stream Settings Advanced Settings Time Settings RS232 Settings Allow SVSI Multicast P0 P1 Disable P1 Disable Cancel SaveFIG. 42 Decoder Setup Section
TABLE 16 Settings Page: Decoder Setup Section
| Option Description Notes | ||
| Device Name | Enter a user-friendly name for the unit. | More descriptive names in this field help you organize and manage the SVSI system efficiently. Names based on the unit's location and function are very useful. Some good examples areLobby-Left-VGA(for left side of lobby, VGA input) orCR201-HDMI(for Conference Room 201, HDMI input). Keep in mind the matrices are organized alphanumerically. |
| Stream | View/edit the current transmit stream number. | To better understand this setting, think of Decoders dialing up channels on a cable box, rather than a traditional AV matrix. Each Decoder can dial in a different active channel. |
| Unicast Mode Enable to prevent the Decoder from joining a multicast stream. | If enabled, the Encoder must direct the stream to the Decoder using unicast (or the stream may be specified by its URL). | |
| Audio Stream View/edit the current audio receive stream number. This allows the N3000 to play audio streams from other AMX devices such as the N4321. | When the audio source is an N3000 Encoder, the Encoder must havePCM audioenabled. See the Encoder'sPCM Audiosection on page 17 for more details. | |
| Audio Follows Video | Enable to force theAudio Stream tothe same as the video stream. | |
| Scaler | Enable to scale outgoing content to a fixed resolution. | |
| Option | Description | Notes |
| Output Mode Select | the output resolution of the video to be transmitted to the video output device (e.g., LCD). The Scaler check box must be enabled for this to be applicable (see Scaler above). | |
| Live/Local Select live | video or locally stored images for transmission to the video output device (e.g., LCD). When video is not available, it automatically goes into local mode. | When video is not available, the most recently played local playlist is displayed. |
| Mute Enable to mute output audio. | ||
| Lineout Volume This | slider controls the output gain on the analog audio output. By default, it controls both the left and right lineout channels. Click the Set Left/Right link to control channels individually. | |
| Enable HDMI Audio Set | HDMI audio to be disabled, enabled, or selected automatically based on the source. | ON forces audio on at all times. AUTO reads the EDID of the connected device to determine whether or not to send audio. |
| Stream Settings | Refer to Stream Settings on page 51 for details on the options available from this link. | |
| Advanced Settings | Refer to Advanced Settings on page 52 for details on the options available from this link. | |
| Time Settings | Refer to Time Settings on page 54 for details on the options available from this link. | |
| RS232 Settings | Refer to RS232 Settings on page 54 for details on the options available from this link. | |
| Allow SVSI Multicast Disable this option to prevent the port from outputting multicast video traffic. | Particularly useful if you are connecting a non-SVSI device to a port for network-based control. | |
| Disable P1 | Completely disables the P1 port for all traffic. | Once disabled, anything connected to the P1 port will no longer be available on the network. |
| Cancel | Click to return all controls to the last saved configuration. | |
| Save | Click to accept changes made to these controls. | |
Stream Settings
The section of the Settings page shown in Figure 43 is displayed when you click the Stream Settings link. Options are described in Table 17.

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Stream Settings Stream Source: SVSI encoder ▼ Stream URL: Support B-Frames Enable Multicast Address Override Enable Multicast Address 239.255.17.202 UDP Port Number 18888FIG. 43 Stream Settings Section
TABLE 17 Settings Page: Stream Settings Section
| Option Description | ||
| Stream Source Choose | the source type from which the Decoder will receive the AV stream (URL or SVSI encoder). | |
| Stream URL | If URL is selected for the Stream Source (see above) enter the URL from which the Decoder will receive the AV stream. | Supported formats include: rtp://udp://rtsp://http:// |
| Support B-Frames | Enable if the stream has B frames to avoid jittery video. | Enabling this setting adds 100 ms of latency. |
| Multicast Address Override | Enable to override the upper two octets of the multicast address with the values specified in the Multicast Address field (see below). | Must match the upper two octets of the Encoder's multicast address. |
| Multicast Address | If Multicast Address Override is enabled, enter the upper two octets. | Must match the upper two octets of the Encoder's multicast address. |
| UDP Port Number | Specifies the UDP port number for the AV stream. | Must match the Encoder's UDP port number. |
Advanced Settings
The section of the Settings page shown in Figure 44 is displayed when you click the Advanced Settings link. Options are described in Table 18.

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Advanced Settings Add latency (ms) 0 Input audio for LocalPlay Enable YCbCr 4:2:2 Output Auto ▼ Simplified HDMI Detect Enable Last Frame Hold Enable HDMI off on stream loss Enable HDMI Enable Enable Disable Clock Sync Enable Gratuitous ARP Enable ARP Interval(secs) 10 ▼ Unsolicited Status Enable Send Status Address 0.0.0.0 Status Interval(secs) 10 ▼ Discovery Packet Transmit Enable Discovery Interval(secs) 10 ▼ IR Command Holdoff 25 ms IR Repeat Holdoff 90 ms IGMP Joins on Stream Loss Enable IGMP Join Interval 3 secs Enable SNMP EnableFIG. 44 Advanced Settings
TABLE 18 Settings Page: Advanced Settings
| Option Description Notes | ||
| Add latency (ms) | Enter number of milliseconds to add to latency. | Increase this number if you are having video or audio drop issues. A higher latency increases the tolerance to jitter in the stream timing. |
| Input audio for LocalPlay | Select to enable the Input audio when the Live/Local menu is set to one of the local images. | In order to get Input audio for LocalPlay:On the Encoder's Settings page, enable PCM audio.On the Decoder's Settings page, disable Audio Follows Video and set the Audio Stream to the Encoder (or audio source). |
| YCbCr 4:2:2 Output Set | YCbCr output to be disabled, enabled, or selected automatically based on the connected display. | |
| Simplified DVI/HDMI Detect | Select to enable the detection of a display device using a simple line level check. | |
| Last Frame Hold Select to cause the Decoder to continue playing the last valid video frame if the network connection is lost. | When enabled, Local Play will not appear. | |
| DVI/HDMI off on stream loss | Select to disable the video output drive when the video stream is not available. | |
| DVI/HDMI Enable Select to enable output video. | ||
| Option Description Notes | ||
| Gratuitous ARP Enable the Decoder to send a periodic Address Resolution Protocol (ARP) packet to the network. | ||
| ARP Interval (secs) Determine how often (in seconds) the unit transmits gratuitous ARP packets. | ||
| Unsolicited Status Enable the Decoder to send a periodic status packet to the Send Status Address described below. | ||
| Send Status Address | When Unsolicited Status is enabled, the Decoder sends a periodic status packet to the IP address specified here. | |
| Status Interval (secs) Determine how often (in seconds) the unit transmits status packets. | ||
| Discovery Packet Transmit | Enable the SVSI multicast discovery service (which is used to identify units). | This is useful for larger network integrations when broadcast packets will not cover the entire network. Enabled by default. |
| Discovery Interval (secs) | Determine how often (in seconds) the unit transmits discovery packets. | |
| IR Command Holdoff Set the delay between IR command portions. The default setting is 25 ms. | IR commands are sent in two parts. This setting is the time (In milliseconds) between transmission of part one and part two. The second part of the command is inverted for conf lrmation purposes. | |
| IR Repeat Holdoff Set the repeat delay between IR commands. The default setting is 90 ms. | This Is the amount of time before a new command is sent. For example, when pressing and holding the volume button on a remote control, this is how long until the command is repeated. | |
| IGMP Joins on Stream Loss | Enable to send Internet Group Management Protocol (IGMP) join messages when no incoming stream is detected. | |
| IGMP Join Interval Delay in seconds between sending IGMP join messages (if IGMP Joins on Stream Loss is enabled). | ||
| Enable SNMP Enable to allow the device to send Simple Network Management Protocol (SNMP) packets. | ||
Time Settings
The section of the Settings page shown in Figure 45 is displayed when you click the Time Settings link. Use this section to specify Network Time Protocol (NTP) servers and the time zone. This information is used to provide accurate stream time stamping.

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Time Settings NTP #1 0.debian.pool.ntp NTP #2 1.debian.pool.ntp NTP #3 2.debian.pool.ntp Time Zone Etc GMT-5FIG. 45 Time Settings Section
RS232 Settings
The section of the Settings page shown in Figure 46 is displayed when you click the RS232 Settings link. Options are described in Table 19.

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RS232 Settings RS232 Baud Rate 115200 ▼ RS232 Data Bits 8 ▼ RS232 Parity none ▼ RS232 Stop Bits 1 ▼FIG. 46 RS232 Settings
TABLE 19 Settings Page: RS232 Settings
| Option Description | |
| RS232 Baud Rate | Select the appropriate baud rate for the RS232 serial Interface. Default is 9600. |
| RS232 Data Bits | Select the appropriate data bit count for the RS232 serial interface. Default is 8. |
| RS232 Parity | Select the appropriate parity for the RS232 serial interface. Default is no parity (none). |
| RS232 Stop Bits | Select the appropriate number of stop bits for the RS232 serial interface. Default is 1. |
Network Setup Section
The Network Setup section of the Settings page is shown in Figure 47. Options are described in Table 20.

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Network Setup IP Mode: DHCP DHCP IP address 192.168.1.153 192.168.1.153 Netmask 255.255.255.0 255.255.255.0 Gateway address 192.168.1.1 192.168.1.1 Manual DNS Enable DNS #1 205.171.3.65 8.8.8.8 DNS #2 205.171.2.65 8.8.4.4 Ping Test 192.168.1.1 Ping Trial SaveFIG. 47 Network Setup Section
TABLE 20 Settings Page: Network Setup Settings
| Option Description Notes | ||
| IP Mode | Configure the IP address mode. When set to AUTO IP, an IP Address in the range of 169.254.xxx.xxx with Netmask of 255.255.0.0 and Gateway address of 169.254.1.1 will be automatically assigned to the N3000 Decoder by the control software. When set to DHCP, an IP Address in the range of the DHCP server on the network will be automatically assigned to the N3000 Decoder. When set to STATIC, an IP address, Netmask, and Gateway address must be manually entered. | Using DHCP is generally not recommended. If the device is set to DHCP and fails to receive an address from the DHCP server in time, it will revert back to the AUTO IP Address (169.254.xxx.xxx) until the unit is rebooted. |
| IP address View the current IP address of the N3000 Decoder.When in STATIC mode, you may enter a new IP address into this field. | ||
| Netmask | View the current Netmask of the N3000 Decoder. When in STATIC mode, you may enter a new Netmask into this field. | |
| Gateway address | View the current Gateway address of the N3000 Decoder. When in STATIC mode, you may enter a new Gateway address into this field. | |
| Trial Save Click to initially save IP address changes. Once you log In to the unit using the new address, you will be able to confirm and accept the changes permanently. | ||
Status Section
The Status section of the Settings page is shown in Figure 48. Options are described in Table 21.

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Status DVI Status: disconnected Input Resolution: 1280x720 Status: Port 50001 Source IP: Disconnected Flush Port 50002 Source IP: Disconnected Flush Serial Source IP: Disconnected FlushFIG. 48 Status Section
TABLE 21 Settings Page: Status Section
| Option Description Notes | ||
| DVI/HDMI Status Indicates if video is connected to the Decoder. | ||
| Input Resolution Indicates the video resolution of the incoming video source. | ||
| Port 50001 Source IP Shows the IP address of the currently connected device or displays Disconnected if no connection exists. | Port 50001 can only accept a single external connection at a time. If a device is currently showing the port occupied (by a control system or other device), then other connections will be rejected. However, connection attempts from the same IP will override the current connection. | |
| Port 50002 Source IP Shows the IP address of the currently connected device or displays Disconnected if no connection exists. | Port 50002 can only accept a single external connection at a time. If a device is currently showing the port occupied (by a control system or other device), then other connections will be rejected. However, connection attempts from the same IP will override the current connection. | |
| Serial Source IP Shows the IP address of the currently connected device or displays Disconnected if no connection exists. | Only a single external connection can be accepted on the port. If a device is currently showing the port occupied (by a control system or other device), then other connections will be rejected. However, connection attempts from the same IP will override the current connection. | |
| Flush buttons These buttons reset the ports. | ||
Change Password Section
The Change Password section of the settings page is shown in Figure 49. To change the N3000 Decoder interface password (for admin-level access) enter the current password in the field labeled Old Password, and enter a new password in the New Password and Confirm Password fields. Click Change PW to accept the new password.

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Change Password Change Password Old Password: New Password: Confirm Password: Change PWFIG. 49 Change Password
NOTE: The admin password needs to match N-Able's stored password to allow auto-login using N-Able.
Software Section
The Software section of the Settings page is shown in Figure 50. Options are described in Table 22.

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Software Serial: N3222A00000005 MAC address 00:19:0B:80:00:2A Firmware Version: v2.5.3 (10/22/2015) Web Version: 10/15/2015 Factory Restore RebootFIG. 50 Software Section
TABLE 22 Settings Page: Software Section
| Option Description | |
| Serial Displays the serial number of the N3000 Decoder. | |
| MAC Address Displays the MAC address of the network Interface of the N3000 Decoder. | |
| Firmware Version | Displays the date code for the currently running version of the N3000 Decoder internal firmware. |
| Web Version | Displays the date code for the currently running version of the web interface. |
| Factory Restore | Click to restore the device to the original factory settings. This resets everything except the IP address (Including name, stream number, serial settings, etc.). If you wish to factory restore all settings (Including the IP address) boot the box with the ID button held down. |
| Reboot Click to reboot the device (does not affect current configuration). | |
LocalPlay Page
Click the LocalPlay link at the top of any of the main web pages to access the screen shown in Figure 51. This page allows you to upload new images to the Decoders and configure the image playlists. The playlist will be shown on the display when no video is being transmitted or received. You can show a single image or set up multiple images to be displayed at a customized animation rate. Audio can be uploaded and set to play whenever LocalPlay is active. See Table 24 for option descriptions.

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N-Series 3000 Decoder | Conf Room Decoder Settings LocalPlay IR N-Act Serial Security Overlay EDID Logs LLDP N-Series LocalPlay Playlist : Default Playlist 1 Save This List Playlist 1 Name: Default Playlist 1 Output Mode: Currently 1280x720 Audio: A Song.mp3 1.jpg 1280x720 1s 2.jpg 1280x720 1s 3.jpg 1280x720 1s 4.jpg 1280x720 1s Up Down Remove Slide(s)→ Delay 1 Apply Image/Audio DB Choose Files No file chosen Upload 82.17 MIB free Keep Aspect Fill: #000000 Scale: 1280x720 1.jpg 1.jpg 1280x720 2.jpg 1280x720 3.jpg 1280x720 4.jpg 1280x720 4k-wallpaper.jpg 1920x1080 5.jpg 1280x720 6.jpg 1280x720 7.jpg 1280x720 8.jpg 1280x720 9.jpg 1280x720 ←Add Slide(s) Delete Image(s) A Song.mp3 No Audio Selected Delete Audio AMY | 256.461.7143 | svsisunport@harman.comFIG. 51 LocalPlay Page
TABLE 24 LocalPlay Page Options
| Option Description | |
| Edit Playlist | Select a playlist from the drop-down menu to view/edit the images currently used in the chosen image playlists. If more than one image appears in the list, a transition time can be set for each image (see Image List below). |
| Save Click to save the current configuration. | |
| Name View/edit | playlist names. |
| Output Mode Select | the resolution you want the image(s) to play in. |
| Audio Select an | audio file to play while the LocalPlay Image Is on the screen. |
| Image List | Allows you to customize what Images are displayed, the transition time for each Image, etc. |
| Image/Audio DB | This section allows you to upload image and audio files to the N3000 Decoder database. You can also use the Fill field to customize the background color (used behind LocalPlay images that do not take up the entire screen and when Keep Aspect is selected). |
| Delete Image(s) | Delete the selected image file from the playlist. |
| Delete Audio Delete | the selected audio file from the playlist. |
IR Page
Click the IR link at the top of any of the main web pages to access the page shown in Figure 52. This page allows you to upload and execute IR Pronto codes so that other vendor's devices can be controlled through the Decoder's IR connector. Commands can be saved for future use and executed later. The IR Code menu lists all saved IR commands. See Table 25 for option descriptions.

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N-Series 3000 Decoder | Conf Room Decoder Settings LocalPlay IR N-Act Serial Security Overlay EDID Logs LLDP N-Series IR Database IR Code: Volume Up Save Delete Execute 0000 006c 0022 0002 0157 00ab 0016 0016 0016 0016 0016 0016 0016 0016 0016 0016 0016 0040 0016 0016 0016 0040 0016 0040 0016 0040 0016 0040 0016 0040 0016 0016 0016 0040 0016 0016 0040 0016 0016 0040 0016 0040 0016 0016 0016 0016 0016 0016 0040 0016 0016 0040 0016 0016 0016 0040 0016 0040 0016 05f0 0157 0055 0016 0e52 AMX | 256.461.7143 | svsisupport@harman.comFIG. 52 IR Page
TABLE 25 IR Page Options
| Option Description | |
| IR Code | Create/select IR codes. Different vendors have different IR Pronto codes (that can usually be found through a web search). Copy/paste new IR commands directly into the input space. |
| Save Save the current code. | |
| Delete Delete the current code. | |
| Execute | Activate the selected code through the Decoder's IR connector. |
N-Act Page
Click the N-Act link at the top of any of the main web pages to access the page shown in Figure 53. This page allows you to create command lists which are performed automatically by the unit based on power or video connection (without the use of an outside controller). For example, you can tell a projector and lights to come on when the Decoder powers up. You can add multiple commands for each event. See Table26_ for option descriptions.

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N-Act Events • N-Act Events must first be enabled. See check box below. • SVSi N-Series use TCP ASCII or UDP ASCII port 50002 for control. • Conductor N8000s accept script commands on TCP ASCII port 50020. • All control commands are terminated by a carriage return \r. • SVSi N-Series use TCP HEX port 50004 for serial. • The SVSi N-Series Serial page has an ASCII/HEX Converter. • Trigger Delay can be 0 to 86400 seconds (24 hours). • After the Trigger Delay, each command is executed in order with a Delay (ms) between each command. Enable N-Act Events Power On Event Test Protocol: TCP ASCII Address: 127.0.0.1 Port: 50020 Data: Data Delay (ms): 0 Delete Add new... Video Cable Connected Event Trigger Delay: 1 Test Protocol: TCP ASCII Address: 127.0.0.1 Port: 50020 Data: Data Delay (ms): 0 Delete Add new... Video Cable Disconnected Event Trigger Delay: 1 Test Protocol: TCP ASCII Address: 127.0.0.1 Port: 50020 Data: Data Delay (ms): 0 Delete Add new... Save Events Import/Export Import Export Choose File No file chosen Import N-Act Export Saved N-Act AMX | 256.461.7143 | svlsupport@harman.comFIG. 53 N-Act Page
TABLE 26 N-Act Page Options
| Option Description | |
| Enable N-Act Events Enable to activate the configured events. | |
| Power on Event | Create/delete/test events to be performed when the Decoder powers on. Visit our website for more details on Application Programming Interface (API) commands. |
| Video Cable Connected Event | Create/delete/test events to be performed when the Decoder is connected to an output display. The Trigger Delay field specifies how long (in milliseconds) the device has to be connected for the command to be executed. |
| Video Cable Disconnected Event | Create/delete/test events to be performed when the Decoder is disconnected from the output display. The Trigger Delay field specifies how long (in milliseconds) the device has to be disconnected for the command to be executed. This keeps accidental (momentary) disconnects from triggering the command sequence. |
| Save Events Click to save changes made to this page. | |
| Import/Export | Use this section of the page to import/export N-Act event configurations so you can share them from one unit to another. |
Serial Page
Click the Serial link at the top of any of the main web pages to access the page shown in Figure 54. This page allows you to upload and execute commands used for direct control of serial devices. Commands may be saved for future use and executed later. The Serial Code menu lists all saved commands. See Table 27 for option descriptions.
NOTE: If the Port 5004/Serial Port is currently in use by another device, sending commands from the Serial page will always return a No Data message and fail to send the commands.

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N-Series 3000 Decoder | Conf Room Decoder Settings LocalPlay IR N-Act Serial Security Overlay EDID Logs LLDP N-Series Serial Database Serial Code: serialcmd Save Delete Execute ASCII: \aa\12\00\01Pc HEX: aa 12 00 01 50 63 Response:FIG. 54 Serial Page
TABLE 27 Serial Page Options
| Option Description | |
| Serial Code | Create/select serial commands. Different vendors have different codes that can usually be found through a web search. Copy/paste new commands (in either ASCII or HEX) directly into the appropriate input space. |
| Save Save the current code. | |
| Delete Delete the current code. | |
| Execute Send the selected code out the Decoder's serial connection. | |
| ASCII and HEX | Paste serial commands directly into either the ASCII or HEX field. |
| Response | View responses provided by the device receiving the serial command(s). |
Security Page
Click the Security link at the top of any of the main web pages to access the page shown in Figure 55. This page allows you to force HTTPS connections and set up a password for stream encryption. To successfully display an encrypted Encoder stream on a Decoder, the Decoder must match the Encoder password.
NOTE: This page only applies if connected to a web page via HTTPS.

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N-Series 3000 Decoder | Conf Room Decoder Settings LocalPlay IR N-Act Serial Security Overlay EDID Logs LLDP Security Force HTTPS Connection Change Password: Cancel Save Reset AMX | 256.461.7143 | svisupport@harman.comFIG. 55 Security Page
Overlay Page
Click the Overlay link at the top of any of the main web pages to access the page shown in Figure 56. This page allows you to upload and select image files to be displayed as small images on top of the video stream. See Table 28 for option descriptions.
NOTE: The Overlay page's settings and images are not retained during a system reboot.

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N3000 Overlay Images (.png only): Choose Files No file chosen Upload Image list Add → Reverse Add → ← Remove Move Up Move Down Delete 84.97 MiB free space Overlay Script: Duration Loop Screen Position Frame Interval 33 Milliseconds Global Transparency 100 Motion Flashing Stop Overlay Launch Overlay AMX | 258.461.7143 | sydissupport@harman.comFIG. 56 Overlay Page
TABLE 28 Overlay Page Options
| Option Description | |
| Choose Files button | Click to browse to the .png files you would like to upload to the N3000 Decoder. |
| Upload button Click to upload the selected file to the unit. | |
| Delete button Click to delete the selected file from the unit. | |
| Add button Click to add an uploaded file to the image play list. | |
| Reverse Add button | Click to upload the selected files in the image play list in reverse order. This is especially helpful when creating animations that play backwards and forwards. |
| Option Description | |
| Remove button Click | to remove an uploaded file from the image play list. |
| Move Up/Down Use | these buttons to put the playlist images into the desired order. |
| Duration | Determines how long the overlay is presented. Set to Loop to have it run indefinitely. |
| Screen Position | Choose a starting position for the image(s) by clicking on the sample screen. The target icon represents the current placement. |
| Frame Interval | Enter how long (in milliseconds) each image file should be displayed before the next file in the playlist appears. |
| Global Transparency | Enter a transparency value (so that the image is blended with the video). |
| Motion Enable to | cause the image to move randomly on the screen. |
| Flashing Enable to | cause the image to flash on the screen. |
| Stop Overlay button C | click to disable the overlay function. |
| Launch Overlay button C | click to enable the overlay function. |
EDID Page
Click the EDID link at the top of any of the main web pages to access the page shown in Figure 57. Every display has stored information that it communicates to the output device. This page allows you to view the EDID information of the connected output display. Options are described in Table 29.

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N-Series 3000 Decoder | Conf Room Decoder Settings LocalPlay IR N-Act Serial Security Overlay EDID Logs LLDP N-Series EDID Information EDID: Display ▼ 00, FF, FF, FF, FF, FF, FF, 00, 22, 83, 11, 01, 00, 00, 00, 00, 00, 19, 01, 03, 80, 10, 09, 78, 0A, 51, EF, 9F, 58, 4F, 9F, 27, 10, 47, 4C, 21, 08, 00, 81, 80, 45, 40, 61, 40, 95, 00, 01, 01, 01, 01, 01, 01, 01, 01, 1D, 00, 72, 51, D0, 1E, 20, 6E, 28, 55, 00, C4, 8E, 21, 00, 00, 1E, 66, 21, 50, E0, 51, 00, 1B, 30, 40, 70, 36, 00, C4, 8E, 21, 00, 00, 1E, 00, 00, 00, FC, 90, 4C, 45, 33, 32, 45, 36, 52, 39, 0A, 20, 20, 20, 20, 00, 00, 00 F.D., 96, 32, 4D; 1E, 50, 17, 00, OA, 20, 20, 20, 20.20.20.20.20.20.20.20.20.20.20.20.20.20.20.20.20.20.20.20.20.20.20.20.20.20.25, F2, 4D, 01, 03, 04, C5.07.9C.12.13.14.16.9F, 20.22.26.09.07.07.11.17.5C.83.01.0C.83. 67.03.9C.8C.8C.8C.8C.8C.8C.8C.8C.8C.8C.8C.8C.8C.8C.8C.8C.8C.8C.8C.8C.8C.8C.8C.8C.8C.8C.8C.8C.8C.8C.8C.8C.8C.8 E.O., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D., D.D. E.C.E Info E.C.E Video E.C.E Audio E.C.E Speaker E.C.E Colorimetry E.C.E VSDB E.C.E VCDB E.C.E DTD AMX | 256.461.7143 | svisupport@harman.comFIG. 57 EDID Page
TABLE 29 EDID Page Options
| Option Description | |
| EDID drop-down box Select what EDID information to display.Pass-thru: Displays EDID information for the display connected to the Decoder's pass thru port.Local (Digital/Analog): Displays EDID information for the Decoder. This information is being provided to the source connected to the Decoder. | |
| EDID Display box Shows the EDID of the display that is connected to the Decoder. | |
| Decode button | Click to translate the EDID currently displayed on the left to the operating parameters listed on the right. |
| Encode button | After making any changes to the operating parameters listed on the right, click this button to update the EDID information on the left. |
Logs Page
Click the Logs link at the top of any of the main web pages to access the page shown in Figure 58. The Logs page displays a command log that lists all TCP and UDP messages the unit receives. It also displays the web browser's IP address and gives you options to Refresh and Reset Logs.

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N-Series 3000 Decoder | Conf Room Decoder Settings LocalPlay IR N-Act Serial Security Overlay EDID Logs LLDP Your IP address is 192.168.1.86 Refresh Logs Reset Logs Command Log Elapsed Time IP Port Method Command 34 min, 44 sec Web page 50003 TCP set:4554\r 1345 days, 13 hrs, 1 min, 30 sec 192.168.1.234 50001 TCP setSettings:confirmUpdate\r Debug Log Start Debug Log End Debug Log Debug log not ready. Refresh page. Enable Maintenance Mode AMX | 256.461.7143 | svisunport@harman.comFIG. 58 Logs Page
NOTE: For security reasons, only use the Enable Maintenance Mode if instructed to by SVSI/AMX Technical Support.
LLDP Page
Click the LLDP link at the top of any of the main web pages to access the page shown in Figure 59. The LLDP page displays information from the Link Layer Discover Protocol (LLDP) packet which identifies the port number and the switch the device is connected to. The Sys Name ID, Sys Description, Port ID, and Port Description fields all reflect the information that was entered on the connected switch's web interface.

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N-Series Link Layer Discovery Protocol Information Chassis ID: mac 20:3a:07:ef:a7:81 Sys Name ID: Not received Sys Description: Not received Port ID: ifname gi2 Port Description: Not receivedFIG. 59 LLDP Page
Troubleshooting
This chapter contains possible solutions to some common issues. Should you encounter any problems not covered by these guidelines, please contact SVSI technical support via email (svsisupport@harman.com) or call 256.461.7143 x9900. You can also visit our support webpage at support.svsiav.com.
| Issues Suggestions | |
| LocalPlay screen displays instead of the stream from the Encoder. | Verify Decoder is assigned to view a valid stream (of an active Encoder).Verify Decoder is currently inLiveplay mode (its name will display in black text on theVideo Matrixpage). You can change toLivemode on theSettingspage (see theSettings Page: Decoder Setup Sectiontable on page 49 for more details).Verify network is properly configured and set up. If needed, connect Encoder's network port to Decoder to bypass the network.If Multicast AddressOverrideis enabled, verify that the upper two octets of the Multicast Address match between Encoder and Decoder (Settings >Stream Settings).Encoder and Decoder UDP port numbers do not match.Set the Encoder toSVSI Decoder mode (Settings >Stream Settings >Encoder Output Mode) and set the Decoder toSVSI Encoder mode Settings >Stream Settings> Stream Source). Other Encoder and Decoder modes are primarily intended for third-party device support.If the DecoderStream Sourceis set toURL, make sure theStream URL is correct.Note: When Decoder is set to URL mode, it is not switchable via N-Able |
| HostPlay screen displays instead of the video from the source. | Verify Encoder is inLiveplay mode (its name will display in black text on theVideo Matrixpage). You can change toLivemode on theSettingspage (seesettingsPage: Encoder Setup Sectiontable on page 26 for more details).Verify source is attached and is outputting a valid signal (HDMI LED on Encoder is on). |
| Unsupported Input Resolution screen displays. | Change source resolution to a valid resolution (try720p60).On theSettingspage, turn the Decoder'sScaleron.Verify cabling is correct. |
| Copy Protected Content screen displays. | Contact SVSI technical support. |
| Black screen/no screen displays. | Set Decoder toLocalPlay. If theLocalPlayscreen does not appear, check the display input settings and cabling. As mentioned previously in this table, you can change to theLocalmode on the Decoder'sSettingspage.IfLocalPlayappears, set Decoder toLiveplay mode and verify network is configured properly. |
| Decoder displays decryption error. | Use HTTPS to view the web pages for the Encoder and Decoder. On theSecuritypage, enableSet to Default Password or Change Password so that the Encoder and Decoder passwords match. |
| Decoder audio or video is stuttering. | Increase the latency on the Decoder'sSettingspage (Advanced Settings >Add Latency) in 20 ms increments until stutter is resolved. See xxx for more details. |
| Encoded stream is not displaying on a third-party player. | Content may be encrypted (Enable Stream Encryptionon the Encoder's Securitypage). Setting is viewable via HTTPS only.Content is HDCP protected.Stream may not be compatible with the third-party device. |
| No audio is detected. | If there is no audio on allDecoders, verify audio settings are correct on Encoder.If there is no audio on a single Decoder, verify audio settings are correct on Decoder. |
| Device has been discovered in N-Able, but the configuration pages do not open when double-clicking device name on the Video Matrix page. | Make sure your computer is in the same IP address range as the unit. SeeSetting Up Your Host Computeron page 13 for more information. |
| When changing the audio type, there are problems with audio in/out. | Check theAudio Source(Encoder) andHDMI Audio(Decoder) settings on theSettingspage. For example, if you are trying to change the audio type to make the input of the Encoder HDMI embedded audio in/analog audio out from the Decoder, these settings cannot be set toAuto. Set the Encoder toAudio Source >ON(embedded digital audio on an HDMI connection) and the Decoder toEnable HDMI Audio >OFF(analog output on the Phoenix connection). |
| Not receiving audio. | Check that the Decoder has proper audio stream setting (typically by enabling Audio follows Video). |
| Not receiving analog video through the Encoder. | ·If using a Y cable (N9420) and an HDMI source is already connected to the Encoder, disconnect the HDMI source. Encoders give preference to HDMI and will not allow analog signal to pass while it is connected. |
| Video output is stuttering. | ·This could be a network bandwidth issue where the full video stream is not reliably getting from Encoder to Decoder. Contact your network administrator for assistance. |
| Serial port is not working as expected. | ·Verify the RS232 Settings on the Settings page. Flush the serial port on the Settings page if another device is connected.·Connecting the Tx and Rx pins on the RS232 connector creates a loopback that could also help when troubleshooting. |
Series Default Local/Host Play Troubleshooting Screens
This section shows and defines the status screens displayed by N3000 Series devices.

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AMX by HARMAN N-Series Host Play▶ Please Contact Your AV Installer • www.amx.com/svsi Distribution | Switching | Control | Windowing | Wall Processing | RecordingFIG. 60 Host Play Screen
| Displayed when Decoder.... ...and Encoder.... Notes | ||
| • is set to view an Encoder stream on the network | • is set to Host PI• does NOT have a valid input video signal | Seeing this screen means that the Decoder CAN communicate with the Encoder across the network. It is a good way to troubleshoot network communication between segments using only Encoders and Decoders (without the need for source video into an Encoder). |

by HARMAN
N-Series Local Play
Please Contact Your AV Installer • www.amx.com/svsi
Distribution | Switching | Control | Windowing | Wall Processing | Recording
FIG. 61 Local Play Screen
Displayed when Decoder.... Notes
| • is set to LocalPlay mode | If the Decoder is NOT set to Local Play mode, this screen could signify a network communication issue. |

by HARMAN
Unsupported Input Resolution
Please Contact Your AV Installer
www.amx.com/svsi
Distribution | Switching | Control | Windowing | Wall Processing | Recording
FIG. 62 Unsupported Input Resolution Screen
| Displayed when Decoder.... ...and Encoder.... Notes | ||
| • is set to view an Encoder stream on the network | • is being fed a video resolution that it does not support | This screen can be useful to show you that the Decoder is receiving the stream from the intended Encoder. However, the video signal being sent to the Encoder is not supported.Please refer to our website for a listing of supported resolutions. |

by HARMAN
This display does not support restricted content
Please contact your AV installer
www.amx.com/svsl
Distribution | Switching | Control | Windowing | Wall Processing | Recording
FIG. 63 Restricted Content Not Supported Screen
| Displayed when Decoder.... ...and Encoder.... Notes | ||
| • is receiving a stream from an Encoder• is connected to a monitor that does NOT support Restricted Content (i.e., the monitor is NOT HDCP compliant) | • is transmitting HDCP-protected content to the Decoder | Once the Decoder detects that the monitor is not HDCP compliant, this screen is displayed. If you suspect that this message was displayed in error, please call Technical Support. |
NOTE: The Encoder must first be set up to pass HDCP-protected content.

by HARMAN
This video source is outputting restricted content
Please contact your AV installer
www.amx.com/svsi
Distribution | Switching | Control | Windowing | Wall Processing | Recording
FIG. 64 Video Source Outputting Restricted Content Screen
| Displayed when Decoder.... ...and Encoder.... Notes | ||
| • is receiving a stream from an Encoder | • is receiving HDCP-protected content from the video source, but is not set up to pass it. | Please call SVSI Technical Support to enable this feature. |

by HARMAN
Video is Encrypted
Please Contact Your AV Installer
www.amx.com/svsi
Distribution | Switching | Control | Windowing | Wall Processing | Recording
FIG. 65 Video Encrypted Screen
Displayed when Decoder.... Notes
• is receiving a stream from an Encoder it can not decrypt
Make sure the Decoder has the correct password for decrypting the stream. To reset the password, go to the Security page on both the Encoder and Decoder and click the Reset button. Refer to the Security Page section on page 62 if you are not sure where to find this setting.
