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S247HDS01A - Dishwasher NEFF - Free user manual and instructions

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USER MANUAL S247HDS01A NEFF

text_image Dishwasher

NEFF S247HDS01A - 1

EFF

NEFF S247HDS01A - 2

natural_image Simple line drawing of a fork and knife crossed on a plate (no text or symbols)

Dishwasher

[en] User manual

S247HDS01A

aus

Table of contents

Safety...... 4

General information...... 4

Intended use.... 4

Restriction on user group...... 4

Safe installation 5

Safe use 6

Damaged appliance 8

Risk to children 8

Safety systems 10

Preventing material damage ..... 11

Safe installation 11

Safe use 11

Childproof lock.... 12

Door lock.... 12

Environmental protection and saving energy.... 12

Disposing of packaging 12

Saving energy.... 13

AquaSensor.... 13

Sensors 13

Installation and connection...... 13

Scope of supply 13

Installing and connecting the appliance 14

Drainage connection 14

Drinking water connection 14

Electrical connection 15

Familiarising yourself with your appliance.... 16

Appliance 16

Controls 17

Programmes 20

Information for test institute...... 22

Favourite ♥ 22

Additional functions ...... 23

Features...... 23

Top basket 24

Bottom basket 25

Cutlery basket 25

3rd basket 25

Etagere 26

Folding prongs 26

Knife shelf 27

Baking sheet spray head 27

Basket heights.... 27

Before using for the first time ..... 28

Making settings for initial start-up 28

Rinse aid system.... 28

Rinse aid 28

Setting the amount of rinse aid..... 29

Switching the rinse aid system off 29

Detergent 30

Suitable detergents 30

Unsuitable detergents 31

Information on detergents 31

Adding detergent 31

Tableware 32

Damage to glass and tableware .... 32

Arrange tableware 33

Removing tableware.... 34

Basic operation 34

Opening appliance door 34

Switching on the appliance 34

Setting a programme 34

Setting additional functions ...... 34

Setting timer programming 34

Starting the programme 35

Activating button lock.... 35

Deactivate button lock.... 35

Interrupting programme 35

Terminate programme.... 35

Switching off appliance 35

Basic settings.... 36

Overview of basic settings ...... 36

Changing basic settings...... 37

Home Connect 38

Home Connect quick start 38

Home Connect settings.... 39

Remote Start □...... 39

Software update 39

Data protection.... 39

Cleaning and servicing.... 40

Cleaning the tub 40

Cleaning products 40

Tips on appliance care...... 40

Easy Clean Easy Clean 40

Filter system 41

Cleaning spray arms 42

Troubleshooting.... 44

Appliance safety...... 44

Error code / Fault display / Signal.... 44

Washing results.... 46

Home Connect problem.... 52

Information on display panel...... 52

Malfunctions 52

Mechanical damage.... 53

Noise 54

Clean wastewater pump.... 55

Transportation, storage and disposal 55

Removing the appliance 55

Protect appliance from frost...... 56

Transporting the appliance ..... 56

Disposing of old appliance .... 56

Customer Service.... 56

Product number (E-Nr.), production number (FD) and consecutive numbering (Z-Nr.) 57

AQUA-STOP guarantee 57

Technical specifications...... 57

Information regarding Free and Open Source Software .... 58

Declaration of Conformity ..... 58

NEFF S247HDS01A - Technical specifications...... 57 - 1

Safety

Please read the safety information to ensure that you use the appliance safely.

General information

You can find general information about this instruction manual here.

  • Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently.
    ■ Follow the safety instructions and warnings.
  • Keep the instruction manual and the product information safe for future reference or for the next owner.
  • Check the appliance after unpacking it. Do not connect the appliance if it has been damaged in transit.

Intended use

Read the information on intended use to ensure that you use the appliance correctly and safely.

Only use this appliance:

■ For cleaning household tableware.
■ In private households and in enclosed spaces in a domestic environment.
■ Up to an altitude of max. 4000 m above sea level.

Restriction on user group

Avoid risks to children and vulnerable persons.

This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.

Children must not play with the appliance.

Cleaning and user maintenance must not be performed by children unless they are being supervised.

Keep children under the age of 8 years away from the appliance and power cable.

Safe installation

Follow these safety instructions when installing the appliance.

⚠ WARNING – Risk of injury!

Improper installation may cause injury.

- When installing and connecting the appliance, follow the instructions in the manual and installation instructions.

⚠ WARNING – Risk of electric shock!

■ Improper installation is dangerous.

- Connect and operate the appliance only in accordance with the specifications on the rating plate.

- Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.

▶ The protective conductor system of the domestic electrical installation must be properly installed.

▶ Never equip the appliance with an external switching device, e.g. a timer or remote control.

- When the appliance is installed, the mains plug of the power cord must be freely accessible. If free access is not possible, an all-pole isolating switch must be installed in the permanent electrical installation according to the installation regulations.

- When installing the appliance, check that the power cable is not trapped or damaged.

■ Cutting through the supply hose or immersing the Aqua-Stop valve in water is dangerous.

▶ Never immerse the plastic housing in water. The plastic housing on the supply hose contains an electric valve.

▶ Never cut through the supply hose. The supply hose contains electric power cables.

⚠ WARNING – Risk of fire!

It is dangerous to use an extended power cord and non-approved adapters.

  • Do not use extension cables or multiple socket strips.
    ▶ If the power cord is too short, contact Customer Service.
    ▶ Only use adapters approved by the manufacturer.

⚠ WARNING – Risk of injury!

Hinges move when opening and closing the appliance door and can cause injury.

▶ If built-under or integrable appliances are not in a cavity so that one side is accessible, the hinge area must be covered at the side. Covers are available from Customer Service or specialist outlets.

⚠ WARNING – Risk of tipping!

Improper installation may cause the appliance to tip up.

▶ Only install built-under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets.

Safe use

⚠ WARNING – Risk of serious harm to health!

Failure to comply with safety instructions and directions for use on packagings of detergent and rinse aid products may cause serious harm to health.

▶ Follow the safety instructions and directions for use on the packagings of detergent and rinse aid products.

⚠ WARNING – Risk of explosion!

■ Adding solvents to the interior of the appliance may cause explosions.

▶ Never add solvents to the interior of the appliance.

■ Highly caustic alkaline or highly acidic cleaning agents in conjunction with aluminium parts in the interior of the appliance may cause explosions.

▶ Never use highly caustic alkaline or highly acidic cleaning agents, in particular commercial or industrial products, in conjunction with aluminium parts (e.g. grease filters of extractor hoods or aluminium pans), e.g. for the Machine Care programme.

⚠ WARNING – Risk of injury!

■ Leaving the appliance door open may result in injury.

▶ Only open the appliance door to load or unload tableware in order to prevent accidents, e.g. through tripping.

▶ Do not sit or stand on the appliance door when open.

■ Knives and utensils with sharp points can cause injuries.

- Arrange knives and utensils with sharp points in the cutlery basket with the points downwards, on the knife shelf or in the cutlery drawer.

⚠ WARNING – Risk of scalding!

If you open the appliance door while the programme is running, hot water may splash out of the appliance.

- Open the appliance door carefully if the programme is still running.

⚠ WARNING – Risk of electric shock!

■ An ingress of moisture can cause an electric shock.

▶ Only use the appliance in enclosed spaces.

▶ Never expose the appliance to intense heat or humidity.

- Do not use steam- or high-pressure cleaners to clean the appliance.

■ If the insulation of the power cord is damaged, this is dangerous.

▶ Never let the power cord come into contact with hot appliance parts or heat sources.

▶ Never let the power cord come into contact with sharp points or edges.

aus Safety

▶ Never kink, crush or modify the power cord.

Damaged appliance

Follow the safety instructions if the appliance is damaged.

⚠ WARNING – Risk of electric shock!

■ If the appliance or the power cord is damaged, this is dangerous.
▶ Never operate a damaged appliance.
▶ Never operate an appliance with a cracked or fractured surface.
▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
▶ If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap.
▶ "Call Customer Service." → Page 56
▶ Repairs to the appliance should only be carried out by trained specialist staff.

■ Improper repairs are dangerous.

▶ Repairs to the appliance should only be carried out by trained specialist staff.

▶ Only use genuine spare parts when repairing the appliance.

▶ If the power cord of this appliance is damaged, it must be replaced with a special connection cable, which is available from the manufacturer or his Customer Service.

Risk to children

Follow the safety instructions if there are children in your home.

⚠ WARNING – Risk of suffocation!

■ Children may put packaging material over their heads or wrap themselves up in it and suffocate.
- Keep packaging material away from children.
▶ Do not let children play with packaging material.

■ Children may breathe in or swallow small parts, causing them to suffocate.

  • Keep small parts away from children.
    ▶ Do not let children play with small parts.

⚠ WARNING – Risk of harm to health!

Children can lock themselves in the appliance, thereby putting their lives at risk.

- With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close.

⚠ WARNING – Risk of crushing!

With higher-level appliances, children can become crushed between the appliance door and cabinet doors underneath.

- Keep an eye on children when opening and closing the appliance door.

⚠ WARNING – Risk of chemical burns!

Rinse aid and detergent may cause chemical burns to the mouth, throat and eyes.

  • Keep children away from detergent and rinse aid products.
  • Keep children away from the appliance when open. The water in the interior of the dishwasher is not drinking water. It may contain residues of detergents and rinse aid.

⚠ WARNING – Risk of injury!

Children may get their fingers caught in the slots of the tablet collecting tray and injure themselves.

- Keep children away from the appliance when open.

⚠ WARNING – Risk of suffocation!

Children may become trapped in the appliance and suffocate.

▶ Use the childproof lock if fitted.
▶ Never let children play with or operate the appliance.

Safety systems

Protect children from possible hazards resulting from the appliance.

The appliance is equipped with a "Childproof lock" → Page 12.

Preventing material damage

Safe installation

Follow the instructions when installing the appliance.

ATTENTION!

■ Improper installation of the appliance may cause damage.

▶ If the dishwasher is installed above or below other domestic appliances, follow the information on installation in combination with a dishwasher in the installation instructions for the individual appliances.

If there is no information or if the installation instructions do not include the relevant information, contact the manufacturer of these appliances to check that the dishwasher can be installed above or below these appliances.

▶ If no information is available from the manufacturer, the dishwasher should not be installed above or below such appliances.

- To ensure the safe operation of all domestic appliances, continue following the installation instructions for the dishwasher.

- Do not install the dishwasher under a hob.

- Do not install the dishwasher near heat sources, e.g. radiators, heat storage tanks, ovens or other appliances that generate heat.

■ Modified or damaged water hoses may result in material damage and damage to the appliance.

▶ Never kink, crush, modify or cut through water hoses.

▶ Only use the water hoses supplied with the appliance or genuine spare hoses.

▶ Never re-use water hoses that have been used before.

■ If the water pressure is too high or too low, this may impair functioning of the appliance.

▶ Make sure that the water pressure in the water supply system is min. 50 kPa (0,5 bar) and max. 1000 kPa (10 bar).

▶ If the water pressure exceeds the maximum value specified, a pressure-reducing valve must be installed between the drinking water connection and the hose set of the appliance.

Safe use

Follow the instructions when using the appliance.

ATTENTION!

■ Escaping water vapour can damage fitted units.

- When the programme ends, leave the appliance to cool down for a while before opening the door.

■ Unsuitable cleaning agents may damage the appliance.

▶ Do not use a steam cleaner.

- So as not to scratch the finish on the appliance, do not use sponges with a rough surface or abrasive cleaning agents.

- To prevent corrosion, do not use sponge cloths on dishwashers with a stainless steel front or rinse such cloths thoroughly several times before using them for the first time.

Childproof lock

The childproof lock lets you protect children from possible hazards resulting from the appliance.

The appliance is equipped with a door lock.

Door lock

The door lock is a mechanical safety system and makes it more difficult to open the appliance door.

You can activate or deactivate the door lock.

NEFF S247HDS01A - Door lock - 1

WARNING

Risk of suffocation!

Children may become trapped in the appliance and thus suffocate.

▶ Activate the door lock and close the appliance door.

→ "Opening appliance door", Page 34

Activating the door lock

Note: The door lock remains activated until it is deactivated manually.

  1. Open the appliance door.

  2. Pull the catch of the childproof lock forwards ① and close the appliance door ②

NEFF S247HDS01A - Activating the door lock - 1

text_image Diagram showing a mechanical or fluid system with labeled components and directional arrows indicating flow or movement.

Deactivating the door lock

  1. Open the appliance door.
  2. Push the catch of the childproof lock to the right ① and slide it backwards ②

NEFF S247HDS01A - Deactivating the door lock - 1

text_image Diagram showing two labeled components (1 and 2) interacting with a blue object inside a container, likely illustrating a mechanical or fluid dynamics concept.
  1. Close the appliance door.

Environmental protection and saving energy

Help protect the environment by using your appliance in a way that conserves resources and by disposing of reusable materials properly.

Disposing of packaging

The packaging materials are environmentally compatible and can be recycled.

- Sort the individual components by type and dispose of them separately.

Information about current disposal methods are available from your specialist dealer or local authority.

Saving energy

If you follow these instructions, your appliance will use less electricity and less water.

Use the Eco 45° programme.

  • The Eco 45° programme is energy-efficient and environmentally friendly.
    → "Programmes", Page 20

Change the sensor setting to the default.

  • Consumption is reduced.
    → "Sensors", Page 13

AquaSensor

The AquaSensor is an optical measuring device (light barrier) which measures the turbidity of the rinsing water. You can save water with the AquaSensor.

Use of the AquaSensor depends on the programme. If the soiling level is high, the rinsing water is drained off and replaced with fresh water. If the soiling level is lower, the rinsing water is used in the next wash cycle, so reducing water consumption by 3-6 litres. In the automatic programmes the temperature and run time are additionally adjusted to the level of soiling.

Sensors

The sensors adjust the programme sequence and strength in the automatic programmes depending on the level and type of soiling.

The sensor has different sensitivity settings that can be changed in the basic settings.

Sensor setting Description
SE:00 Optimum setting for a mixed load and heavily soiled tableware. Saves both energy and water.
SE:01 Adjusts the programme strength for effective removal of food remnants even with low soiling levels. Energy and water consumption are adjusted accordingly.
SE:02 Adjusts the programme strength for difficult conditions of use, e.g. stubborn dried-on food remnants. Recommended setting when using organic or ecological detergents containing low levels of active agents. Energy and water consumption are adjusted accordingly.

Installation and connection

Scope of supply

After unpacking all parts, check for any damage in transit and completeness of the delivery.

If you have any complaints, contact the dealer who sold you the appliance or our Customer Service.

Note: The appliance has been tested at the factory to check it is in working order. It is possible that water has left marks on the appliance. These marks will disappear after the first wash cycle.

The delivery consists of the following:

■ Dishwasher
■ Operating instructions

■ Installation Instructions
■ Warranty
■ Installation material
■ Steam guard plate
■ Mains cable

Installing and connecting the appliance

You can position your built-under or integrable appliance in a fitted kitchen between wooden and plastic walls. If you subsequently install your dishwasher as a free-standing appliance, you must stop it from tipping over, e.g. by screwing it to the wall or installing it under a continuous work-top that is securely connected to adjacent cabinets.

  1. "Follow the safety instructions." → Page 4
  2. Follow the instructions for electrical connection.
  3. Check the Scope of supply and the condition of the appliance.
  4. Consult the installation instructions for the installation dimensions required.
  5. Make the appliance level using the height-adjustable feet. Make sure that the appliance is standing on the floor securely.
  6. "Install the drainage connection." → Page 14
  7. "Install the drinking water connection." → Page 14
  8. Connect the appliance to the power supply.

Drainage connection

Connect your appliance to drainage connection so dirty water is discharged via the wash cycle.

Installing the drainage connection

  1. Consult the installation instructions supplied for the steps required here.
  2. Connect the wastewater hose to the outlet connection of the siphon using the enclosed parts.
  3. When doing so, check that the wastewater hose is not kinked, crushed or twisted.
  4. Also check that there is no cover in the drainage system preventing the wastewater from being discharged.

Drinking water connection

Connect your appliance to a drinking water connection.

Installing the drinking water connection

Note

■ If you are replacing the appliance, you must use a new water supply hose.
1. Consult the installation instructions supplied for the steps required here.
2. Connect the appliance to the drinking water connection using the enclosed parts. Observe the Technical data.
3. When doing so, check that the drinking water connection is not kinked, crushed or twisted.

Electrical connection

Connect your appliance to the power supply.

Connecting the appliance to the electricity supply

Notes

■ Follow the "Safety instructions" → Page 5.
■ Please note that the water safety system is only functional if there is a power supply.

  1. Insert the non-heating appliance plug of the power cable into the appliance.
  2. Insert the mains plug of the appliance into a nearby socket.
    The connection data for the appliance can be found on the rating plate.
  3. Check that the mains plug is inserted properly.

Familiarising yourself with your appliance

Appliance

You can find an overview of the parts of your appliance here.

NEFF S247HDS01A - Appliance - 1

text_image 1 2 3 4 5 6 7 8 9 10 11 12

1 Rating plate Rating plate with "E number and FD number"

→ Page 57.

The data you need for "Customer Service"

→ Page 56.

2Detergent dispenser"Detergent" → Page 30 is added to the detergent dispenser.
3Bottom basket "Bottom basket" → Page 25
4Lower spray arm The lower spray arm washes the tableware in the bot-tom basket.If the tableware has not been washed properly, clean the spray arms.→ "Cleaning spray arms", Page 42
5Tablet collecting tray During the wash cycle tablets automatically fall out of the detergent dispenser into the tablet collecting tray where they can fully dissolve.
6Top basket "Top basket" → Page 24
73rd basket "3rd basket" → Page 25
8Cutlery shelf1"Cutlery shelf" → Page 26
9Upper spray arm The upper spray arm washes the tableware in the top basket.If the tableware has not been washed properly, clean the spray arms.→ "Cleaning spray arms", Page 42
10Filter system "Filter system" → Page 41
11Cutlery basket "Cutlery basket" → Page 25
12Dispenser for rinse aid Add rinse aid to the dispenser for rinse aid.→ "Rinse aid system", Page 28

^1 Depending on the appliance specifications

Controls

You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.

With some buttons you can perform different functions.

aus Familiarising yourself with your appliance

1ON/OFF button ⏻ and reset button Reset 4 sec."Switching on the appliance" → Page 34 "Switching off the appliance" → Page 35 "Terminating the programme" → Page 35
2Programme buttons Programmes
3WLAN display "Home Connect" → Page 38
4Display The display shows information about progress of the programme, the remaining running time or the basic settings. You can change the basic set- tings via the display and the setting buttons. → "Changing basic settings", Page 37
5Water supply displayDisplay for water supply
6Remote Start ↗→ "Remote Start ↗", Page 39
7Start button Start"Starting the programme" → Page 35
8Programme buttons and additional functionsProgrammes "Additional functions" → Page 23
9Timer programming and setting but- tons"Setting timer programming" → Page 34 "Changing basic settings" → Page 37
10Rinse aid refill indicator"Rinse aid system" → Page 28
11Door opener¹"Opening the appliance door" → Page 34
12Programme sequence displayThe programme sequence display shows the cur- rent cycle of the appliance, e.g. washing, rinsing or drying.

^1 Depending on the appliance specifications

13

Setup 3 sec. button If you press for approx. 3 seconds, Setup 3 sec.

you can open the basic settings.

→ "Changing basic settings", Page 37

^1 Depending on the appliance specifications

Programmes

You can find an overview of the programmes that can be selected here. Different programmes, which can be found on the control panel of your appliance, are available depending on the appliance configuration. The running time may vary depending on the programme selected. The running time depends on the water temperature, the quantity of tableware, the level of soiling and the "Ad-

ditional function" → Page 23 selected. The running time will change if the rinse aid system is switched off or rinse aid needs to be added. The programme data is based on values measured in the laboratory according to AS/NZS 2007. Different influencing factors such as water temperature or pipe pressure may result in deviations.

Programme Consumption valuesUse Programme sequence
1) Duration in hrs:mins2) Energy consumption in kWh3) Water consumption in litres
Chef 70° Chef 70°■ 1) 2:30 - 2:40■ 2) 1,400 - 1,500■ 3) 11,5 - 14,0Tableware:■ Pots and pans, non-fragile tableware and cutleryLevel of soiling:■ Stubborn burned or dried-on food remnants containing starch and proteinIntensive:■ Pre-Rinse■ Cleaning 70 °C■ Intermediate rinse■ Final rinse 72 °C■ Extra Dry
Auto Auto 35-45°■ 1) 1:30 - 1:40■ 2) 0,700 - 0,850■ 3) 11,5 - 14,0Tableware:■ Delicate tableware, cutlery, temperature-sensitive plastics, glasses and stemware in the stemware basketLevel of soiling:■ Lightly adhering fresh food remnantsSensor-controlled:■ Optimised by sensors depending on the soiling level of the washing water
Auto Auto 45-65°■ 1) 2:00 - 3:10■ 2) 0,980 - 1,550■ 3) 7,6 - 15,4Tableware:■ Mixed tableware and cutleryLevel of soiling:■ Common household food remnants lightly dried onSensor-controlled:■ Optimised by sensors depending on the soiling level of the washing water
Eco 45°Eco 45°■ 1) 3:15■ 2) 0,620■ 3) 11,4Tableware:■ Mixed tableware and cutleryLevel of soiling:■ Normally soiled loadMost economical programme:■ Pre-Rinse■ Cleaning 45 °C■ Intermediate rinse■ Final rinse 46 °C■ Drying
Silence Silence 50°■ 1) 4:00■ 2) 1,050■ 3) 11,0Tableware:■ Mixed tableware and cutleryLevel of soiling:■ Common household food remnants lightly dried onReduced noise:■ Pre-Rinse■ Cleaning 50 °C■ Intermediate rinse■ Final rinse 63 °C■ Drying
1h1 hr Programme■ 1) 1:00■ 2) 1,300■ 3) 10,5Tableware:■ Mixed tableware and cutleryLevel of soiling:■ Common household food remnants lightly dried onTime-optimised:■ Cleaning 65 °C■ Intermediate rinse■ Final rinse 69 °C■ Drying
Express Express 45°■ 1) 0:29■ 2) 0,800■ 3) 10,51) Duration in hrs:minsTableware:■ Delicate tableware, cutlery, temperature-sensitive plastics and glassesLevel of soiling:■ Lightly adhering fresh food remnantsTime-optimised:■ Cleaning 45 °C■ Intermediate rinse■ Final rinse 55 °C
2) Energy consumption in kWh
3) Water consumption in litres
Easy Clean■ 1) 2:10Use only if appliance is unloaded.Machine Care 70 °C
Easy Clean■ 2) 1,350
■ 3) 15,2
Favourite■ 1) 0:15 - 0:15--
■ 2) 0,050 - 0,050
■ 3) 4,0 - 4,0

Information for test institute

Test institutes can request the conditions for comparison tests, e.g. according to AS/NZS2007, by sending an e-mail to dishwasher@test-appliances.com.

These are the conditions for conducting the tests, however not the results or consumption values.

The product number (E-Nr.) and the production number (FD) are required here. They can be found on the rating plate on the appliance door.

Open ajar using a block of approximately 100 mm upon completion of dry test.

Favourite ♥

You can save a combination of a programme and an additional function to the button.

You can save the program via the Home Connect app or on the appliance.

The pre-rinse program is saved to this button at the factory. Pre-rinse is suitable for all types of tableware.

The tableware undergoes intermediate cleaning via cold rinsing.

When programmes have been downloaded and on delivery of the appliance, the name of the programme will be displayed in the app. The display alternately shows "AP:P" and the remaining running time.

Tip: You can use the Home Connect app to download additional programmes and save them to the ♥ button. ^1

Save Favourite on the appliance.

  1. Press ⏻
  2. Press the right programme button.
  3. Press the button for the relevant additional function.

→ "Additional functions", Page 23

  1. Press for approx. 3 seconds.

√ The selected programme and the additional function will flash.
√ ♥ flashes.
√ The programme and the additional function are saved.

Tip: To reset the programme, either use the Home Connect app or reset your appliance back to the factory settings.

→ "Overview of basic settings", Page 36

Additional functions

You can find an overview of the additional functions that can be selected here. Different additional functions, which can be found on the control panel of your appliance, are available depending on the appliance configuration.

Additional functionUse
Speed■ The run time is shortened by 15% to 75% depending on the rinse programme.■ The additional function can be activated before the start of the programme and at any time when the programme is running.■ Energy and water consumption are increased.
Additional functionUse
Power ZonePower ZoneSwitch on with mixed loads containing tableware with different soil- ing levels, e.g. place very soiled pots and pans in the bottom bas- ket and normally soiled tableware in the upper basket.The spray pressure in the bottom basket is in- creased and the max- imum programme tem- perature held longer. This will increase the run time and energy consumption.
Extra DryExtra DryFor a better drying res- ult the final rinse tem- perature is increased and the drying phase extended.Especially suitable for drying plastic parts.There is a slight in- crease in energy con- sumption and the run time is extended.

Features

You can find an overview of the possible features of your appliance and how to use them here.

These features depend on the model of your appliance.

aus Features

Top basket

Arrange cups and glasses in the top basket.

NEFF S247HDS01A - Top basket - 1

natural_image Illustration of a multi-tiered kitchen appliance basket with various items (no text or symbols)

Knife shelf a ^1

You can adjust the height of the top basket to make room for larger items of tableware.

Adjusting top basket with side levers

To wash large items of tableware in the baskets, adjust the shelf position of the top basket.

  1. Pull out the top basket.
  2. To prevent the basket from suddenly dropping down, hold the side of the basket by the top edge.

  3. Press in the levers on the right and left on the outside of the basket.

NEFF S247HDS01A - Adjusting top basket with side levers - 1

natural_image Diagram of a car chassis with a blue indicator light and black arrow pointing to the vehicle (no text or symbols present)

The basket can then slip down slightly.

  1. Raise or lower the basket evenly to the right level.
    → "Basket heights", Page 27

NEFF S247HDS01A - Adjusting top basket with side levers - 2

text_image 1 2 3

Check that the basket is level on both sides.

  1. Slide the basket back in.

Bottom basket

Arrange pans and plates in the bottom basket.

NEFF S247HDS01A - Bottom basket - 1

natural_image Line drawing of a grocery drawer containing various kitchen utensils and dishes (no text or symbols)

Cutlery basket a^1

Large plates up to a diameter of 34 cm can be arranged in the bottom basket as shown.

NEFF S247HDS01A - Bottom basket - 2

natural_image Isometric line drawing of a mechanical cart with rollers and structural supports (no text or symbols)

Cutlery basket

Arrange cutlery in the cutlery basket, always without sorting it and with the sharp points downwards.

NEFF S247HDS01A - Cutlery basket - 1

natural_image Line drawing of a wireframe basket with grid pattern and handle (no text or symbols)

3rd basket

Use the 3rd basket to wash large items of cutlery that are lightly soiled as well as small items of tableware, e.g. small cups, bowls or cooking spoons.

NEFF S247HDS01A - 3rd basket - 1

natural_image Line drawing of a multi-tiered grocery store drawer containing various items including tomatoes, vegetables, and utensils (no text or labels)

Moving the side shelf in the 3rd basket

You can move the side shelf in the 3rd basket to wash stemware in the top basket.

  1. Move the side shelf to the left.

aus Features

  1. Arrange the stemware in the top basket.

NEFF S247HDS01A - aus Features - 1

text_image Illustration showing a hand placing a component into a rack with an arrow indicating the process, and a close-up of liquid being poured into a container.

Etagere

Use the cutlery shelf and space underneath for small cups and glasses or for large items of cutlery, e.g. cooking spoons or serving cutlery.

NEFF S247HDS01A - Etagere - 1

natural_image Technical line drawing of a mechanical assembly with grid lines and blue component blocks (no text or symbols)

If you do not need the cutlery shelf, you can fold it up.

Folding prongs

Use the folding prongs to position tableware securely, e.g. plates.

NEFF S247HDS01A - Folding prongs - 1

natural_image Technical line drawing of a mechanical assembly with blue structural supports and components (no text or symbols)

You can fold the prongs down to position pans, bowls and glasses better. ^1

Folding down prongs ^1

If you do not need the prongs, fold them down.

  1. Push the lever forwards ① and fold down the prongs ②

NEFF S247HDS01A - Folding down prongs ^1 - 1

text_image Technical diagram showing mechanical assembly with labeled components and directional arrows indicating motion or flow.
  1. To use the prongs again, fold them back up.

√ The prongs audibly click into position.

Knife shelf

Use the shelf for knives and long items of cutlery.

NEFF S247HDS01A - Knife shelf - 1

natural_image Technical line drawing of a car air conditioner unit with mesh insulation and a blue filter cover (no text or symbols)

Baking sheet spray head

Use the baking sheet spray head to clean large items of tableware, e.g. trays, grilles and plates.

NEFF S247HDS01A - Baking sheet spray head - 1

natural_image Cross-sectional diagram of a bicycle showing front and side views with no text or symbols

Arrange max. 2 baking sheets and 2 grilles as shown to ensure that the spray jet can reach all parts.

Basket heights

Set the baskets at the right height.

Appliance height 86.5 cm with cutlery basket

Setting Top basket Bottom basket

1 max. ∅ 24 cm 34 cm

2 max. ∅ 26.5 cm 30.5 cm

Note: Check that the appliance is always operated with the top basket or the baking sheet spray head.

Inserting baking sheet spray head

Use the baking sheet spray head instead of the top basket to clean large trays, grilles and plates.

  1. Remove top basket.
  2. Insert the baking sheet spray head in the holder ① and turn to the right ②

NEFF S247HDS01A - Inserting baking sheet spray head - 1

text_image Diagram illustrating a mechanical or fluid system with labeled components and directional arrows indicating flow or movement.

√ The baking sheet spray head clicks into position.

Removing baking sheet spray head

If you no longer require the baking sheet spray head, remove it from the appliance.

  1. Turn the baking sheet spray head anticlockwise and remove from the holder.
  2. Insert the top basket in the appliance.

Setting Top basket Bottom basket

3 max. ø 29 cm 28 cm

Appliance height 86.5 cm with 3rd basket

Setting Top basket Bottom basket

1 max. ø 18 cm 34 cm
2 max. ø 20.5 cm 30.5 cm
3 max. ø 23 cm 28 cm

Before using for the first time

Configure the settings for initial start-up.

Making settings for initial start-up

On initial start-up or after a reset to the factory settings, you will need to make settings.

Tip: Connect your appliance to a mobile device. You can conveniently change all settings via the Home Connect app.

→ "Home Connect quick start", Page 38

Requirement: "The appliance has been installed and connected." → Page 13

  1. "Add rinse aid." → Page 28
  2. "Switch on the appliance." → Page 34
  3. "Set the amount of rinse aid to be dispensed." → Page 29
  4. "Add detergent" → Page 30.
  5. Start the "Programme with the highest cleaning temperature" → Page 20 without tableware.

To remove any marks from water or other residues, we recommend you operate the appliance without tableware before using it for the first time.

Tip: You can change this setting and other "Basic settings" → Page 36 at any time again.

Rinse aid system

You can use the rinse aid system and rinse aid to get tableware and glasses rinsed perfectly without marks.

Rinse aid

For optimum drying results, use rinse aid.

Only use rinse aid for domestic dish-washers.

Adding rinse aid

If the rinse aid refill indicator lights up, top up with rinse aid. Only use rinse aid for domestic dishwashers.

  1. Press the catch on the lid of the dispenser for rinse aid ① and lift ②.

NEFF S247HDS01A - Adding rinse aid - 1

text_image Diagram showing a device with labeled parts and directional arrows, likely illustrating a process or installation.
  1. Add rinse aid up to the max mark.

NEFF S247HDS01A - Adding rinse aid - 2

text_image max
  1. If rinse aid spills out, remove it from the tub.

Spilled rinse aid can cause excessive frothing during the wash cycle.

  1. Close the lid of the dispenser for rinse aid.

√ The lid clicks into position.

Setting the amount of rinse aid

If there are streaks or water marks on tableware, change the amount of rinse aid.

  1. Press ⏻

  2. To open the basic settings, press Setup 3 sec. for 3 seconds.

√ The display show set

  1. Press Repeatedly until the display shows the value set at the factory r:05.

  2. Press or repeatedly until the right amount of rinse aid has been set.

- A low setting adds less rinse aid during the wash cycle and reduces streaking on tableware. - A higher setting adds more rinse aid during the wash cycle, reduces water marks and improves the drying result.

  1. To save the settings, press Setup 3 sec. for 3 seconds.

If you find the rinse aid refill indicator irritating, e.g. when using combined detergents with a rinse aid component, you can switch the rinse aid system off.

Tip: The function of rinse aid is limited with combined detergents. You will generally get better results using rinse aid.

  1. Press ⏻

  2. To open the basic settings, press Setup 3 sec. for 3 seconds.

√ The display show set

  1. Press Repeatedly until the display shows the value set at the factory r:05.

  2. Press or repeatedly until the display shows r:00.

  3. To save the settings, press Setup 3 sec. for 3 seconds.

√ The rinse aid system is switched off and the rinse aid refill indicator is deactivated.

Detergent

Find out which detergents are suitable for your appliance.

Suitable detergents

Only use detergents that are suitable for dishwashers. Both separate and combined detergents are suitable. For optimum washing and drying results, use separate detergent together with "Rinse aid" → Page 28. Modern, powerful detergents mainly use a low-alkaline formulation with enzymes. Enzymes break down starch and remove protein. Oxygen-based bleaching agents are generally used to remove coloured stains, e.g. tea or ketchup.

Note: Follow the manufacturer's instructions for each detergent.

Detergent Description

Tabs Tabs are suitable for all cleaning functions and do not need to be measured out. With shorter "Programmes" → Page 20 tabs sometimes do not dissolve entirely and leave residues of detergent. This may impair the cleaning effect.
Powder detergent Powder detergent is recommended for shorter "Programmes" → Page 20. The dosage can be adjusted to the level of soil-ing.

Liquid detergent Liquid detergent works faster and is recommended for

Detergent Description

shorter "Programmes" → Page 20 without PreRinse. Sometimes liquid detergent may leak out despite the detergent dispenser being closed. This is not a fault and is non-critical if you remember the following:■ Only choose a programme without PreRinse.■ Do not select timer programming for starting the programme.The dosage can be adjusted to the level of soiling.

Tip: Suitable detergents are available online via our website or from "Customer Service" → Page 56.

Separate detergents

Separate detergents are products that do not contain components other than detergent, e.g. powder or liquid detergent.

With powder and liquid detergent the dosage can be individually adjusted to the level of soiling of the tableware.

For better washing and drying results, please also use "Rinse aid" → Page 28.

Combined detergents

Besides conventional separate detergents, a number of products are available with additional functions. These products not only contain detergent, but also rinse aid and salt replacement substances (3in1) and, depending on the combination (4in1,

5in1,...), additional components such as glass protection or stainless steel cleaner.

Note: Follow the manufacturer's instructions for each detergent.

If you are using combined detergent, the washing programme is adjusted automatically to ensure the best possible washing and drying result.

Unsuitable detergents

Do not use detergent which could cause damage to the appliance or present a risk to health.

Detergent Description
Hand washing-up liquidHand washing-up liquid can cause increased frothing and damage the appliance.
Detergent containing chlorineChlorine residue on tableware may present a risk to health.

Information on detergents

Follow the instructions on detergents in everyday use.

■ Detergents marked as "organic" or "ecological" (environmentally friendly) generally contain lower levels of active agents or completely dispense with certain substances. The cleaning effect may be restricted here.
■ Set the rinse aid system to the separate or combined detergent in use.
■ Follow the manufacturer's instructions for each detergent.
■ To prevent sticking, only touch detergents in a water-soluble pouch with dry hands and only ever place them in a dry detergent dispenser.

■ Even if the rinse aid refill indicator lights up, washing programmes will still run properly with combined detergents.
■ The function of rinse aid is limited with combined detergents. You will generally get better results using rinse aid.
■ Use tablets with a special drying performance.

Adding detergent

  1. To open the detergent dispenser, press the locking latch.
  2. Add the detergent to the dry detergent dispenser.

NEFF S247HDS01A - Adding detergent - 1

natural_image Diagram of a printer or printer with a paper airplane being inserted into the cover, showing no text or symbols.

NEFF S247HDS01A - Adding detergent - 2

text_image 50 ml 25 ml 15 ml

If you are using tablets, one is enough. Insert the tablets in a horizontal position.

If you are using powder or liquid detergent, follow the manufacturer's instructions and quantities for dosage in the detergent dispenser.

20 ml – 25 ml detergent is sufficient for normal soiling. If tableware is only lightly soiled, slightly less than the amount of detergent specified is usually sufficient.

aus Tableware

  1. Close the lid of the detergent dispenser.

NEFF S247HDS01A - aus Tableware - 1

text_image CLICK

√ The lid clicks into position.
√ The detergent dispenser will open automatically at the optimum time during the programme. Powder or liquid detergent will spread around the washing tank and dissolve there. Tablets will fall into the tablet collecting tray and dissolve in the right dosage. In order to ensure that tablets can dissolve evenly, do not place any other objects in the tablet collecting tray.

Tip: If you use powder detergent and select a program with pre-rinse, you can also add a little detergent to the interior door of the appliance.

Tableware

Only clean tableware that is suitable for dishwashers.

Note: Decorated glassware and parts made of aluminium or silver may fade or discolour with dishwashing. Delicate types of glass may turn cloudy after a few washing cycles.

Damage to glass and table-ware

Avoid damage to glass and tableware.

Cause Recommendation

The following tableware is not dish-washer-safe:■ Items of cutlery and tableware made from wood■ Decorated glass-ware, antique and hand-crafted tableware■ Plastic parts not resistant to heat■ Tableware made from copper or tin■ Tableware soiled with ash, wax, lubricating grease or paint■ Very small items of tablewareOnly put tableware in the dishwasher if it is marked as dish-washer-safe by the manufacturer.
Glass and tableware was not dishwasher-safe.Only put glasses and china in the dishwasher if it is marked as dishwasher-safe by the manufacturer.
The chemical composition of the detergent causes damage.Use a detergent marked as gentle on tableware by the manufacturer.
Highly caustic alkaline or highly acidic cleaning agents, in particular commercial or industrial cleaning agents, are not suitable for dishwashers in conjunction with aluminium.If you are using highly caustic alkaline or highly acidic cleaning agents, in particular commercial or industrial cleaning agents, do not put aluminium parts in the dishwasher interior.

Cause Recommendation

The water temperature of the programme is too high.Select a programme with lower temperatures.After the programme has ended, take glassware and cutlery out of the appliance without delay.

Arrange tableware

Arrange the tableware correctly to optimise the dishwashing result and prevent damage to both the appliance and tableware.

Tips

■ Using the appliance allows you to save energy and water compared to washing-up by hand.
■ See our website for examples of how to load your appliance efficiently, free of charge.
■ To save energy and water, load the machine with the number of place settings specified.
■ For better washing and drying results, position items with curves or recesses at an angle so the water can run off.

NEFF S247HDS01A - Tips - 1

text_image Two identical diagrams showing a coffee cup with a cross mark and a checkmark, likely illustrating a simple cooking or cooking process.
  1. Remove large remnants of food from your tableware.

To save resources, do not pre-rinse tableware under running water.

  1. Observe the following when arranging tableware:

  2. Put heavily soiled tableware in the bottom basket, e.g. pans. The more powerful the spray jet, the better the dishwashing result will be.

  3. To prevent damage to tableware, arrange it so it is stable and cannot tip over.
  4. To prevent injury, arrange cutlery with the points and sharp edges downwards.
  5. Position containers with the openings facing down so no water can collect in them.
  6. Do not block the spray arms - make sure that they can turn freely.
  7. Do not place small parts in the tablet collecting tray and do not block it with tableware so as not to obstruct the lid of the detergent dispenser.

NEFF S247HDS01A - Tips - 2

text_image Illustration showing two scenarios: one with a blue 'X' symbol inside a basket, the other with a blue checkmark inside a tray.

Removing tableware

WARNING

Risk of injury!

Hot tableware can cause burns to the skin. When hot, tableware is sensitive to shock, may crack and can result in injury.

- When the programme has ended, do not empty the appliance until the tableware has cooled down for a while.

  1. To prevent water dripping on the tableware, unload it starting at the bottom and working up.

  2. Check the washing tank and accessories for soiling and clean if necessary.

→ "Cleaning and servicing", Page 40

Basic operation

Opening appliance door

  1. If the childproof lock is not activated, open the appliance door.

  2. If the childproof lock is activated, press the catch of the lock to the right ① and open the appliance door ②

NEFF S247HDS01A - Opening appliance door - 1

text_image Diagram illustrating a mechanical or fluid system with labeled components and directional arrows, including numbered annotations ① and ②.

Switching on the appliance

▶ Press ⏻

The programme last selected and the additional function last selected will be set by default.

If you do not perform any actions on the appliance for 10 minutes, the appliance will automatically switch off.

Setting a programme

To adjust the wash cycle to the soil-ing level of the tableware, select a suitable programme.

  • Press the right programme button.
    √ The programme is set and the programme button flashes.
    √ The remaining running time of the programme appears on the display.

Setting additional functions

You can set additional functions to complete the washing programme selected.

Note: The additional functions which can be used depend on the programme selected.

  • Press the button for the relevant additional function.
    → "Additional functions", Page 23
    √ The additional function is set and the additional function button flashes.

Setting timer programming

You can delay the start of the programme by up to 24 hours.

  1. Press - 67 + ①

"00h:01m" appears on the display.

  1. Use — or to set the required start time for the programme.

3. Press Start

√ This activates time preselection.

Tip: To deactivate timer programming, press — or repeatedly until "00h:00m" appears in the display.

Starting the programme

▶ Press Start

√ The programme has ended when the display shows "00h:00m".

Notes

■ If you want to add more tableware while the appliance is running, do not use the tablet collecting tray as a handle for the top basket. You might touch the partially dissolved tablet.
■ You can only change a programme when running if you cancel it.
→ "Terminate programme", Page 35
■ The appliance switches off automatically 1 minute after the end of the programme to save energy. If you open the appliance door immediately after the programme has ended, the appliance will switch off after 4 seconds.

Tip: To assist the drying, we recommend that the door will be partially opened after the cycle.

Activating button lock

The button lock prevents the appliance from being operated accidentally or incorrectly while running.

▶ Press for approx. 3 seconds.
√ The button lock is activated and will be automatically deactivated at the end of the programme.
√ The display shows "CL" when the appliance is running.

√ The button lock remains activated with a power failure.

Deactivate button lock

▶ Press for approx. 3 seconds.

Interrupting programme

Note: When you open the appliance door once the appliance has heated up, leave the door slightly ajar for a few minutes and then close it. This will help prevent excess pressure building up in the appliance and stop the appliance door bursting open.

  1. Press ⏻
    √ The programme is saved and the appliance switches off.
  2. Press ⏻ to resume the programme.

Terminate programme

To end a programme early or to switch from a programme that has already started, you will need to cancel it first.

▶ Press Reset approx. 4 seconds.
√ All displays light up.
√ As soon as the displays are off, the display shows "00h:01m" and the residual water is pumped out.
√ The programme is cancelled and ends after approx. 1 minute.

Switching off appliance

  1. Please note the information on "Safe use" → Page 11.
  2. Press ⏻

Tip: If you press ⏻during the wash cycle, the programme currently running will be interrupted. When you switch the appliance back on, the programme continues automatically.

Basic settings

You can configure the appliance to meet your needs.

Overview of basic settings

The basic settings depend on the features of your appliance.

Basic setting Display text Selection Description
Rinse aid dispensing r:051r:00 - r:06 Set the amount of rinse aid to be dispensed.→ "Setting the amount of rinse aid", Page 29Switch the rinse aid system off with level r:00.
Sensor setting SE:001SE:00 - SE:02 Set the water sensor for identifying soiling.→ "Sensors", Page 13
Extra Dry d:001d:00 - d:01 The temperature is increased during the final rinse, which improves the drying result. This may increase the run time slightly.Note: Not suitable for delicate items of tableware.Switch Extra Dry on "d:01" or off "d:00".
Hot water A:001A:00 - A:01 Set cold water or hot water connection. Only set the appliance to hot water if this can be prepared with little energy and a suitable installation is available, e.g. solar heating system with circulation line. The water temperature should be at least 40 °C and max. 60 °C.Switch hot water on "A:01" or off "A:00".
1 Factory setting (may vary according to model)
Basic setting Display text Selection Description
Start programme SP:001SP:00 - SP:01 Set a default programme for when the appliance is switched on.■ With the setting "SP:00", the last programme selected and the last additional function selected are set by default when the appliance is switched on.■ With the setting "SP:01", the standard programme is set by default when the appliance is switched on.
Tone volume SL:021SL:00 -SL:03 Adjustment of tone volume.Level "SL:00" switches the signal tone off.
Button volume bL:021bL:00 - bL:03 Set the button volume during operation. Level "bL:00" switches the button tones off.
Wi-Fi Cn:001Cn:00 - Cn:01 Switch the wireless network connection on or off.Level "Cn:00" switches the wireless network connection off.
Remote Start rc:011rc:00 - rc:02 Activate or deactivate→ "Remote Start", Page 39.The following settings are possible:■ With the setting "rc:00", the function is permanently deactivated.■ With the setting "rc:01", the function can be selected via the button.→ "Activating Remote Start", Page 39■ With the setting "rc:02", the function is permanently activated.
Factory setting rE: Start with+Y:ESConfirm with +Restore changed settings to the factory settings.The settings for initial start-up must be configured.

^1 Factory setting (may vary according to model)

Changing basic settings

  1. Press ⏻.
  2. To open the basic settings, press Setup 3 sec. for 3 seconds.
    √ The display shows set.

  3. Press Setup 3 sec. repeatedly until the display shows the required setting.

  4. Press - or + repeatedly until the display shows the right value.

aus Home Connect

You can change several settings.

  1. To save the settings, press

Setup 3 sec. for 3 seconds.

Home Connect

This appliance is network-capable. Connect your appliance to a mobile device to control its functions via the Home Connect app.

The Home Connect services are not available in every country. The availability of the Home Connect function depends on the availability of Home Connect services in your country. You can find information about this at: www.home-connect.com.

To be able to use Home Connect, you must first set up the connection to the WLAN home network (Wi-Fi ^1 ) and to the Home Connect app.

■ → "Connecting the appliance to WLAN home network (Wi-Fi)", Page 38

The Home Connect app guides you through the entire login process. Follow the instructions in the Home Connect app to configure the settings.

Tips

■ Please consult the documents supplied by Home Connect.
■ Please also follow the instructions in the Home Connect app.

Note: Please note the safety precautions in this instruction manual and make sure that they are also observed when operating the appliance via the Home Connect app.

→ "Safety", Page 4

Home Connect quick start

Connect your appliance to a mobile device quickly and easily.

Installing app

  1. Install the Home Connect app on your mobile device.

NEFF S247HDS01A - Installing app - 1

text_image GET IT ON Google Play Download on the App Store
  1. Start the app and set up access for Home Connect.

The Home Connect app guides you through the entire login process.

Connecting the appliance to WLAN home network (Wi-Fi)

Requirements

■ Home Connect app is installed on your mobile device.
■ Wi-Fi on the router is activated.
■ The appliance receives signals from the WLAN home network (Wi-Fi) at its installation location.

  1. With the help of the Home Connect App scan the QR code.

NEFF S247HDS01A - Requirements - 1

text_image QR code image containing encoded data, no visible human-readable text
  1. Follow the instructions in the Home Connect app.

Home Connect settings

Adapt Home Connect to your needs. You can find the Home Connect settings in the basic settings for your appliance. Which settings the display shows will depend on whether Home Connect has been set up and whether the appliance is connected to your home network.

Remote Start □

You can use the Home Connect app to start the appliance with your mobile device.

Tip: If you select "rc:02" in the "Basic settings" → Page 37 of this function, the function is permanently activated and you can start your appliance with a mobile device at any time.

Activating Remote Start □

When you have selected "rc:01" in the basic settings of this function, activate the function on your appliance.

Requirements

■ The appliance is connected to your WLAN home network.
■ The appliance is connected to the Home Connect app.
■ "rc:01" is selected in the "Basic settings" → Page 37 of this function.
■ A programme is selected.
▶ Press □.
If you open the appliance door, the function is automatically deactivated.
√ button lights up.

Tip: To deactivate the function, press □.

Software update

You can use this function to update the software of your appliance, e.g. for optimisation, troubleshooting or safety-relevant updating.

The Home Connect app informs you about available software updates.

Data protection

Please see the information on data protection.

The first time your appliance is registered on a home network connected to the Internet, your appliance will transmit the following types of data to the Home Connect server (initial registration):

■ Unique appliance identification (consisting of appliance codes as well as the MAC address of the Wi-Fi communication module installed).
■ Security certificate of the Wi-Fi communication module (to ensure a secure data connection).
■ The current software and hardware version of your appliance.
■ Status of any previous reset to factory settings.

This initial registration prepares the Home Connect functions for use and is only required when you want to use the Home Connect functions for the first time.

Note: Please note that the Home Connect functions can only be utilised with the Home Connect app. Information on data protection can be retrieved in the Home Connect app.

Cleaning and servicing

To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully.

Cleaning the tub

NEFF S247HDS01A - Cleaning the tub - 1

WARNING

Risk of harm to health!

Using detergents containing chlorine may result in harm to health.

▶ Never use detergents containing chlorine.

  1. Remove any coarse soiling in the interior with a damp cloth.
  2. Add detergent to the detergent dispenser.
  3. Select the programme with the highest temperature.
  4. "Start the programme without tableware." → Page 35

Easy Clean

Easy Clean

Deposits, e.g. from remnants of food and limescale, can cause your appliance to malfunction. To avoid such faults and reduce odours, we recommend cleaning your appliance at regular intervals.

Easy Clean combined with machine care products and machine cleaners is the right programme for the care of your appliance.

Cleaning products

Only use suitable cleaning products to clean your appliance.

→ "Safe use", Page 11

Tips on appliance care

Follow the tips on appliance care to make sure your appliance functions properly at all times.

Action Benefit

Wipe the door seals, the front of the dish-washer and the con-trol panel regularly us-ing a damp cloth and washing-up liquid.This ensures the parts of the appliance will remain clean and hy-gienic.
If the appliance is not going to be used for a while, leave the door slightly ajar.This will prevent un-pleasant odours.

Tip: You can get our tested and approved Dishwasher Care and Machine Cleaner for Dishwashers online at https://www.neff-home.com/store or from customer service.

Easy Clean is a programme which removes various deposits in one washing cycle. Cleaning takes place in two phases:

Phase Removal of Detergent Placement
1 Grease and limescale Liquid machine care product or machine descaler in powder form.Appliance interior, e.g. bottle hung in the cutlery basket or powder in the interior.
2 Food remnants and depositsMachine cleaner Detergent dispenser

To ensure optimum cleaning performance, the programme doses the detergents independently of each an-

other during the relevant cleaning phase. Correct placement of the detergents is necessary here.

Run Easy Clean without tableware if the indicator for Easy Clean lights up on the control panel or if advised to do so by the display. The indicator will go out after you have run Easy Clean. If your appliance does not have a reminder function, we recommend performing Machine Care every 2 months.

Running Easy Clean

Run the Easy Clean programme if the indicator for Easy Clean lights up on the control panel or if advised to do so by the display.

Notes

■ Run the Easy Clean programme without any tableware in the dishwasher.
■ Only use machine care products and machine cleaners specially designed for dishwashers.
■ Make sure that there are no aluminium parts, e.g. extractor hood grease filters or aluminium pans, in the interior of the appliance.
■ If you have not run Easy Clean after 3 washing cycles, the indicator for Easy Clean will go out automatically.
■ For optimum cleaning performance, ensure the correct placement of cleaners.
■ Follow the safety instructions given on the packagings of the machine care products and machine cleaners.

  1. Remove any coarse soiling in the interior with a damp cloth.

  2. Clean the filters.

  3. Place the machine care product in the appliance interior.

Only use machine care products specially designed for dishwashers.

  1. Pour the machine cleaner into the detergent dispenser until it is filled completely.

Do not place any additional machine cleaner in the appliance interior.

  1. Press Easy Clean
  2. Press Start

√ Easy Clean is run.

√ Once the programme has ended, the indicator for Easy Clean goes out.

Filter system

The filter system removes coarse soiling from the dishwashing cycle.

NEFF S247HDS01A - Filter system - 1

text_image 1 2 3

1 Micro filter
2 Fine filter
3 Coarse filter

Cleaning filters

Soiling in the dishwashing water may block the filters.

  1. After each wash check the filters for residue.

aus Cleaning and servicing

  1. Turn the coarse filter anticlockwise ① and remove the filter system ② - Check that no foreign objects fall into the sump.

NEFF S247HDS01A - aus Cleaning and servicing - 1

text_image Diagram showing a mechanical assembly with labeled parts 1 and 2, indicating a rotating component or mechanism.
  1. Pull down the micro filter to remove.

NEFF S247HDS01A - aus Cleaning and servicing - 2

natural_image Diagram of a mechanical component with a downward arrow indicating force or direction (no text or symbols present)
  1. Press the locking catches ① together and lift the coarse filter out ②.

NEFF S247HDS01A - aus Cleaning and servicing - 3

text_image Diagram illustrating two steps of a mechanical assembly or repair process, labeled ① and ②, with arrows indicating direction of movement.
  1. Clean the filter elements under running water.

Carefully clean the rim of dirt between the coarse and the fine filter.

  1. Re-assemble the filter system.

Make sure that the locking catches on the coarse filter click into position.

  1. Insert the filter system into the appliance and turn the coarse filter clockwise.

Make sure that the arrow markings match up.

Cleaning spray arms

Limescale and soiling in the dish-washing water may block the nozzles and bearings on the spray arms. Clean the spray arms regularly.

  1. Unscrew the upper spray arm ① and pull down to remove ②

NEFF S247HDS01A - Cleaning spray arms - 1

text_image Diagram showing a blue propeller with two labeled arrows indicating rotational or directional movement, numbered 1 and 2.
  1. Pull up the lower spray arm to remove.

NEFF S247HDS01A - Cleaning spray arms - 2

natural_image Top-down diagram of a car interior showing a blue propeller and fan with an upward arrow, no text or symbols present.
  1. Check the outlet nozzles on the spray arms for blockages under running water and remove any foreign bodies.
  2. Insert the lower spray arm.

√ The spray arm clicks into position.

  1. Insert the upper spray arm and screw it firmly in place.

Troubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.

NEFF S247HDS01A - Troubleshooting - 1

WARNING

Risk of electric shock!

Improper repairs are dangerous.

  • Repairs to the appliance should only be carried out by trained specialist staff.
    ▶ Only use genuine spare parts when repairing the appliance.
    If the power cord of this appliance is damaged, it must be replaced with a special connection cable, which is available from the manufacturer or his Customer Service.

Appliance safety

Fault Cause Troubleshooting
Appliance door will not open or cannot be opened easily.Childproof lock is activated. ▶ "Open the appliance door." → Page 34

Error code / Fault display / Signal

Fault Cause Troubleshooting
E:20-60 lights up alternately.Appliance has detected calcified heating element.1. Descale the appliance.2. Operate the appliance with the water softening system. ^1
E:30-00 will light up alternately.Water protection system is activated.1. Turn off the water tap.2. Call "Customer Service"→ Page 56.
E:31-00 will light up alternately.Water protection system is activated.1. Turn off the water tap.2. Call "Customer Service"→ Page 56.
E:34-00 will light up alternately.Water is continuously running into the appliance.1. Turn off the water tap.2. Call "Customer Service"→ Page 56.
E:32-00 will light up alternately or indicator for water supply lights up.Supply hose is kinked.► Install the supply hose without kinks.
Water tap is turned off.► Turn on the water tap.
E:32-00 will light up alternately or indicator for water supply lights up.Water tap is jammed or furred up.▶ Turn on the water tap.The flow rate must be at least 10 l/min when the water supply is open.
The filters in the water connection of the supply or AquaStop hose are blocked.1. Switch off the appliance.2. Pull out the mains plug.3. Turn off the water tap.4. Unscrew the water connection.5. Remove the filter from the supply hoseNEFF S247HDS01A - Risk of electric shock! - 16. Clean the filter.7. Re-insert the filter in the supply hose.8. Screw the water connection back on.9. Check the water connection for leaks.10. Restore the power supply.11. Switch the appliance on.
E:92-40 will light up alternately.Filters are soiled or blocked.▶ Clean the filters.→ "Cleaning filters", Page 41
E:61-03 will light up alternately. Water is not drained.Wastewater hose is blocked or kinked.1. Reposition the wastewater hose without kinks.2. Remove residues.
Siphon connection is still sealed.▶ Check the connection to the siphon and open if necessary.
Cover of the wastewater pump is loose.▶ Secure the cover of the "Wastewater pump" → Page 55 so it clicks into position.
E:61-02 will light up alternately.Wastewater pump is blocked.▶ Clean the wastewater pump.→ "Clean wastewater pump", Page 55
E:61-02 will light up alternately.Cover of the wastewater pump is loose▸ Secure the cover of the "Wastewater pump" → Page 55 so it clicks into position.
E:90-01 will light up alternately.Mains voltage is too low. This is not a fault on the appliance.1. Contact an electrician.2. Have the mains voltage and electrical installation checked by an electrician.
A different error code appears in the display window.E:01-00 to E:90-10A technical fault is present.1. Press . ⏻2. Unplug the appliance or switch off the fuse.3. Wait at least 2 minutes.4. Insert the mains plug of the appliance in a socket or switch on the fuse.5. Switch the appliance on.6. If the problem occurs again:- Press ⏻- Turn off the water tap.- Pull out the mains plug.- Contact "Customer Service" → Page 56 and give the error code.

Washing results

Fault Cause Troubleshooting
Tableware is not dry. No rinse aid used or dosage set too low.1. Add "Rinse aid" → Page 28.2. Set the amount of rinse aid to be dispensed.→ "Setting the amount of rinse aid",Page 29
Programme or programme option has no drying phase,or the drying phase is too brief.► Select a programme with drying,e.g. intensive, strong or ECO pro-gramme.Some option buttons decrease the drying result, e.g varioSpeed.

Fault Cause Troubleshooting

Tableware is not dry. Water collects in recesses of the tableware or cutlery.► Position tableware at an angle where possible.NEFF S247HDS01A - Risk of electric shock! - 2
The combined detergent used has a poor drying performance.1. Use rinse aid to improve drying performance.2. Use a different combined detergent with a better drying performance.
Extra Dry not activated to improve drying performance.► Activate Extra Dry.
Tableware removed too early or drying process not yet ended.1. Wait until the programme ends.2. Only remove tableware 30 minutes after the programme has ended.
Rinse aid used has a limited drying performance.► Use a name-brand rinse aid.Eco products may have limited effectiveness.
Plastic tableware is not dry. Not a fault. As plastic does not store heat so well, it also does not dry as well.► No remedial action possible.
Cutlery is not dry. Cutlery not arranged properly in the cutlery basket or cutlery drawer.Droplets can form on the cutlery contact points.1. "Arrange cutlery individually where possible." → Page 332. Avoid points of contact.
Appliance interior still wet after wash cycle.Not a fault. The condensation drying principle causes water droplets in the tub - they are indeed desirable here. The moisture in the air condenses on the inside walls, runs off and is pumped out.No action required.
Fault Cause Troubleshooting
Food remnants are left on tableware in the top basket.Tableware in the top basket was placed too close together or top basket is overfilled.▶ Arrange tableware in the top basket with sufficient space in between. Position large items of tableware at an angle, e.g. pans and ovenproof dishes.
Remnants of food on tableware.Tableware is placed too close together or basket is overfilled.1. Arrange tableware with sufficient space in between.The spray jets must reach the surfaces of the tableware.2. Avoid points of contact.
Spray arm rotation is blocked.▶ Arrange tableware so that it does not obstruct spray arm rotation.
Spray arm nozzles are blocked.▶ Clean the "Spray arms" → Page 42.
Filters are soiled.▶ Clean the filters.→ "Cleaning filters", Page 41
Filters are inserted incorrectly and/or not engaged.1. Insert the filters properly.→ "Filter system", Page 412. Engage the filters.
Washing programme selected too weak.▶ Select a more intensive washing programme.▶ Adjust the sensitivity of the sensors.→ "Sensors", Page 13
Tableware has been pre-cleaned too intensely. The sensors chose a weaker programme. Stubborn soiling cannot be entirely removed.▶ Only remove large remnants of food and do not prerinse tableware.▶ Adjust the sensitivity of the sensors.→ "Sensors", Page 13
Tall narrow receptacles in corner areas are not rinsed adequately.▶ Do not position tall narrow receptacles at too great an angle or in corner areas.
Top baskets on right and left are not set to same height.▶ Set the top baskets on the left and right to the same level.→ "Top basket", Page 24
Detergent residue in the applianceLid of the detergent dispenser is blocked by items of tableware parts and will not open.1. Arrange tableware in the top basket tableware so the tab collecting tray is not obstructed by tableware.→ "Arrange tableware", Page 33Items of tableware are blocking the dispenser lid.2. Do not place tableware or fragrance dispensers in the tablet collecting tray.
The lid of the detergent dispenser is blocked by the tab and will not open.► Position the tab in the detergent dispenser crosswise, not vertically.
Tabs are used in the quick or short programme. Dissolving time of the tab is not attained.► Select a more intensive Programme or use Powder detergent.
Washing effect and dissolving performance are reduced after a prolonged storage time or detergent is very lumpy.► Change your "detergent"→ Page 30.
Water marks on plastic parts.Due to laws of physics droplet formation on plastic surfaces is unavoidable. After drying water marks are visible.► Select a more intensive programme.► Position tableware at an angle.→ "Arrange tableware", Page 33► Use rinse aid.→ "Rinse aid", Page 28
Wipeable or water-soluble coatings are present inside the appliance or on the door.Detergent substances are deposited there. These coatings cannot generally be removed with chemicals.► Change your "detergent"→ Page 30.► Clean the appliance mechanically.
Stubborn white coatings are present on tableware, inside the appliance or the door.Detergent substances are deposited there. These coatings cannot generally be removed with chemicals.► Change your "detergent"→ Page 30.► Clean the appliance mechanically.
Too little detergent is being used.► Increase the amount of detergent used or change "Detergent"→ Page 30.
Washing programme selected too weak.► Select a more intensive washing programme.
Stubborn white coatings are present on tableware, inside the appliance or the door.Adjust the sensitivity of the sensors.→ "Sensors", Page 13
Tea residue or lipstick marks on tableware.Washing temperature is too low.Select a programme with a higher washing temperature.
Too little detergent is being used or is unsuitable.Use a suitable "Detergent"→ Page 30 and follow the manufacturer's instructions for the amount to be used.
Tableware has been pre-cleaned too intensely. The sensors chose a weaker programme. Stubborn soiling cannot be entirely removed.Only remove large remnants of food and do not prerinse tableware.Adjust the sensitivity of the sensors.→ "Sensors", Page 13
Coloured coatings (blue, yellow, brown) that are difficult or impossible to remove are present inside the appliance or on stainless steel tableware.The formation of films is due to substances contained in vegetables (cabbage, celery, potatoes, noodles, etc.) or tap water (manganese).Clean the appliance.You can remove deposits with "Mechanical cleaning" → Page 40 or a machine cleaning product. It may not always be possible to completely remove deposits but they are harmless to health.
The formation of films is due to metal components on silver or aluminium tableware.Clean the appliance.You can remove deposits with "Mechanical cleaning" → Page 40 or a machine cleaning product. It may not always be possible to completely remove deposits but they are harmless to health.
Plastic parts inside the appliance are discoloured.Plastic parts inside the appliance may become discoloured during the life of the dishwasher.Discolouration can come about and will not impair functioning of the appliance.
Plastic parts are discoloured.Washing temperature is too low.Select a programme with a higher washing temperature.
Tableware has been pre-cleaned too intensely. The sensors chose a weaker programme. Stubborn soiling cannot be entirely removed.Only remove large remnants of food and do not prerinse tableware.Adjust the sensitivity of the sensors.→ "Sensors", Page 13
Removable streaks are present on glasses, glassware with a metallic appearance and cutlery.Amount of rinse aid to be dispensed is set too high.► Set the rinse aid system to a lower setting.
No rinse aid has been added.► → "Adding rinse aid", Page 28
Detergent residue is present in the final rinse. Lid of the detergent dispenser is blocked by tableware items and will not open fully.1. Arrange tableware in the top basket tableware so the tab collecting tray is not obstructed by tableware.→ "Arrange tableware", Page 33Items of tableware are blocking the dispenser lid.2. Do not place tableware or fragrance dispensers in the tablet collecting tray.
Tableware has been pre-cleaned too intensely. The sensors chose a weaker programme. Stubborn soiling cannot be entirely removed.► Only remove large remnants of food and do not prerinse tableware.► Adjust the sensitivity of the sensors.→ "Sensors", Page 13
Irreversible clouding of glassware.Glasses are not dishwasher-proof, only suitable for dish-washers.► Use dishwasher-proof glasses.Glasses are usually only suitable for use in a dishwasher, i.e. long-term wear or long-term changes must be expected.► Avoid a lengthy steam phase (standing time after wash cycle ends).► Use a programme with a lower temperature.► Use detergent with a glass protection component.
Rust spots on cutlery. Cutlery is not sufficiently rust-resistant. Knife blades are often more severely affected.► Use rust-resistant tableware.
► Do not wash rusting items.
Detergent residue is present in the detergent dispenser or the tablet collecting tray.Spray arms were blocked by tableware so detergent was not rinsed out.► Check that the spray arms are not blocked and can rotate freely.
Detergent residue is present in the detergent dispenser or the tablet collecting tray.Detergent dispenser was damp when detergent was added.► Only add detergent to a detergent dispenser when dry.
Excessive formation of foam occurs.Hand washing-up liquid is present in dispenser for rinse aid.► Immediately add rinse aid to the dispenser.→ "Adding rinse aid", Page 28
Rinse aid has been spilled.► Remove the rinse aid with a cloth.
Detergent or appliance care product used causes excessive foaming.► Change the brand of detergent.

Home Connect problem

Fault Cause Troubleshooting
Connection to home network is not established.WLAN on router is not active.▶ Check the wireless network connection of your router.
WLAN display is flashing.Connection to home network is not available.▶ Activate the wireless network connection on your router.
Home Connect cannot be implemented correctly.Home Connect set incorrectly.▶ Please consult the documents supplied for Home Connect.
Technical fault is present.▶ Please consult the information about support in the documents supplied for Home Connect.

Information on display panel

Fault Cause Troubleshooting
Refill indicator for rinse aid lights up.Insufficient rinse aid.1. Add "Rinse aid" → Page 28.2. Set the amount of rinse aid to be dispensed.→ "Setting the amount of rinse aid", Page 29
Refill indicator for rinse aid does not light up.Rinse aid system is switched off.► Set the amount of rinse aid to be dispensed.

Malfunctions

Fault Cause Troubleshooting
Water is left in the appliance at the end of the programme.Filter system or area under the filters is blocked.1. Clean the "Filters" → Page 41.2. Clean the "Wastewater pump" → Page 55.
Water is left in the appliance at the end of the programme.Programme has not yet ended.▸ Wait until the programme ends or cancel the programme with Reset.▸ → "Terminate programme", Page 35
Appliance cannot be switched on or operated.Software update is taking place.▸ Wait until the software update has finished.
Appliance functions have failed.1. Pull out the mains plug or switch off the fuse.2. Wait at least 2 minutes.3. Connect the appliance to the power supply.4. Switch the appliance on.
Appliance does not start. The mains fuse has tripped.▸ Check the relevant fuse.
Mains cable is not inserted.1. Check whether the socket works.2. Check whether the mains cable is properly inserted in the socket and on the rear of the appliance.
Appliance door is not closed properly.▸ Close the appliance door.
Programme starts automatically.You did not wait until programme ended.▸ → "Terminate programme", Page 35
Appliance stops during the programme or cuts out.Appliance door is not closed properly.▸ Close the appliance door.
Power and/or water supply has been interrupted.1. Check the power supply.2. Check the water supply.
Top basket is pressing against inner door and preventing appliance door from being closed securely.▸ Check whether the rear panel of the appliance is being pressed in by a socket or hose holder that has not been removed.▸ Arrange the tableware so that no parts project beyond the basket and prevent the appliance door from closing properly.

Mechanical damage

Fault Cause Troubleshooting
Appliance door cannot be closed.Door lock has been activated.▸ Close the appliance door with greater force.
Appliance door cannot be closed.Door cannot be closed due to installation method.▶ Check whether the appliance has been installed properly.When closed, the appliance door, its decor or attached parts should not knock against adjacent cabinets or the worktop.
Lid on the detergent dispenser cannot be closed.Detergent dispenser or lid are blocked by sticky detergent residue.▶ Remove detergent residue.

Noise

Fault Cause Troubleshooting
Filling valves making knocking noises.Caused by the domestic installation. No appliance fault present. Does not affect functioning of the appliance.► Can only be remedied in the domestic installation.
Knocking or rattling noise. Spray arm is striking tableware.► Arrange tableware so that the spray arms do not strike tableware.
With a small load the water jets directly strike against the tub.
Light items of tableware move about during the wash cycle.

Clean wastewater pump

Large remnants of food or foreign bodies can block the waste water pump. As soon as the rinsing water no longer drains properly, the waste water pump must be cleaned.

NEFF S247HDS01A - Clean wastewater pump - 1

WARNING

Risk of injury!

Sharp and pointed objects or fragments of glass may block the waste water pump and cause injury.

- Remove any foreign bodies carefully.

  1. Disconnect the appliance from the power supply.
  2. Remove the top and bottom basket.
  3. Remove the filter system.
  4. Scoop out any water. Use a sponge if necessary.
  5. Prise off the pump cover using a spoon and grip it by the crosspiece.

NEFF S247HDS01A - Risk of injury! - 1

natural_image Illustration of a hand using a tool to clean or inspect a mechanical component, no text or symbols visible
  1. Lift the pump cover inwards at an angle and remove.
  2. Remove any remnants of food and foreign bodies in the area of the impeller.

  3. Insert the pump cover ① and press down ②

NEFF S247HDS01A - Risk of injury! - 2

text_image 1 2 CLICK

√ The pump cover clicks into position.

  1. Install the filter system.
    10.Insert the top and bottom basket.

Transportation, storage and disposal

You can find out here how to prepare your appliance for transportation and storage. You will also find out how to dispose of old appliances.

Removing the appliance

  1. Disconnect the appliance from the power supply.
  2. Turn off the water tap.
  3. Detach the drainage connection.
  4. Detach the drinking water connection.
  5. Loosen any screws fastening the appliance to cabinet parts.
  6. Remove the base panel if fitted.
  7. Pull the appliance out carefully, along with the hose behind it.

Protect appliance from frost

If there is a risk of frost where the appliance will be standing, e.g. in a holiday home, empty the appliance completely.

▶ "Empty the appliance."
→ Page 56

Transporting the appliance

To avoid damage to the appliance, empty it before transporting.

Note: Always transport the dish-washer upright to prevent residual water getting into the machine's controls and damaging the appliance.

  1. Remove tableware from the appliance.
  2. Secure loose parts.
  3. "Switch on appliance." → Page 34
  4. Select the programme with the highest temperature.
  5. "Start the programme." → Page 35
  6. To drain the appliance, terminate the programme after approx.
    4 minutes.
    → "Terminate programme", Page 35
  7. "Switch off the appliance."
    → Page 35
  8. Turn off the water tap.
  9. To empty the residual water out of the appliance, detach the supply hose and let the water drain out.

Disposing of old appliance

Valuable raw materials can be re-used by recycling.

WARNING

Risk of harm to health!

Children can lock themselves in the appliance, thereby putting their lives at risk.

- With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close.

  1. Unplug the appliance from the mains.

  2. Cut through the power cord.

  3. Dispose of the appliance in an environmentally friendly manner.

NEFF S247HDS01A - Risk of harm to health! - 1

This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.

Customer Service

If you have any queries, are unable to rectify faults on the appliance yourself or if your appliance needs to be repaired, contact Customer Service. You can solve many problems yourself by consulting the information on troubleshooting in these instructions or on our website. If this is not the case, contact our after-sales service.

With any warranty claims, we will make sure that your appliance is repaired by trained after-sales technicians using genuine spare parts, including after the manufacturer's warranty has expired.

Detailed information on the warranty period and terms of warranty in your country is available from our after-sales service, your retailer or on our website.

If you contact Customer Service, you will require the product number (E-Nr.), the production number (FD) and the consecutive numbering (Z-Nr.) of your appliance.

The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website.

Product number (E-Nr.), production number (FD) and consecutive numbering (Z-Nr.)

You can find the product number (E-Nr.), the production number (FD) and the consecutive numbering (Z-Nr.) on the appliance's rating plate.

The rating plate is located inside the appliance door.

Make a note of your appliance's details and the Customer Service telephone number to find them again quickly.

AQUA-STOP guarantee

In addition to warranty claims against the seller under the purchase agreement and in addition to our manufacturer's warranty, we offer compensation under the following conditions.

■ If our Aqua-Stop system is defective and causes water damage, we will make good the damage for private users. To ensure protection

from water damage, the appliance must be connected to the power supply.

■ The liability guarantee is valid for the service life of the appliance.
■ A claim can only be made under the guarantee if the appliance has been correctly installed and connected with Aqua-Stop according to our instructions; this also includes correctly fitting the Aqua-Stop extension (genuine accessory). Our guarantee does not cover defective supply lines or fittings up to the Aqua-Stop connection on the tap.
■ If your appliance is fitted with Aqua-Stop, you can in principle leave your appliance unattended during operation and the tap turned on afterwards. The tap only needs to be turned off if you are away from home for a long period, e.g. on holiday for several weeks.

Technical specifications

Facts and figures for your appliance can be found here.

Weight Max.: 60 kg
Voltage 220-240 V, 50 Hz or 60 Hz

Power rating 2000-2400 W

Fuse 10 A

Water pressure ■Min. 0.05 MPa(0.5 bar)■ Max. 1 MPa(10 bar)

Inlet rate Min. 10 l/min

Water temperature Cold water.
Hot water max.: 60 °C

Capacity 14 place settings

Information regarding Free and Open Source Software

This product includes software components that are licensed by the copyright holders as free software or open source software.

The applicable licence information is stored on your home appliance. You can also access the applicable licence information via your Home Connect App: "Profile -> Legal information -> Licence Information". You can download the licence information on the brand product website (search for your appliance model on the product website and check additional documents). Alternatively, you can send a request to oss-request@bshg.com or to BSH Hausgeräte GmbH GmbH, Carl-Wery-Str. 34, D-81739 München, Germany. The source code will be made available to you on request.

To file a request, please email to oss-request@bshg.com or send a written request to BSH Hausgeräte GmbH, Carl-Wery-Str. 34, D-81739 München, Germany.

Reference "OSSREQUEST"

The cost of performing your request will be charged to you. This offer is valid three years from the date of purchase or at least as long as we offer support and spare parts for the respective appliance.

Declaration of Conformity

Constructa Neff Vertriebs-GmbH hereby declares that the appliance with Home Connect functionality meets the essential requirements and other relevant provisions of the Directive 2014/53/EU.

A detailed RED Declaration of Conformity can be found online at www.neff-international.com among the additional documents on the product page for your appliance.

NEFF S247HDS01A - Declaration of Conformity - 1

2.4 GHz band: 100 mW max.

5 GHz band: 100 mW max.

NEFF S247HDS01A - Declaration of Conformity - 2

BE BG CZ DK DE EE IE EL

ES FR HR IT CY LV LT LU

HU MT NL AT PL PT RO SI

SK FI SE UK NO CH TR

5 GHz WLAN (Wi-Fi): For indoor use only.

NEFF S247HDS01A - Declaration of Conformity - 3

natural_image Line drawing of a lemon bottle and two glasses with water droplets, no text or symbols present

NEFF S247HDS01A - Declaration of Conformity - 4

REGISTER YOUR PRODUCT ONLINE NEFF-HOME.COM

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Product information

Brand : NEFF

Model : S247HDS01A

Category : Dishwasher