SS8P-DH-DVI-UCAC - KVM switch Black Box - Free user manual and instructions

USER MANUAL SS8P-DH-DVI-UCAC Black Box

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SECURE KVM SWITCH

8 PORT DVH WW AUDIO AND CAC

MODELS:

• SS8P-SH-DVI-U 8-Port Secure DVI-I KVM Switch with Audio
• SS8P-SH-DVI-UCAC 8-Port Secure DVI-I KVM Switch with Audio and CAC Support
• SS8P-DH-DVI-U 8-Port Secure Dual-Head DVI-I KVM Switch with Audio
• SS8P-DH-DVI-UCAC 8-Port Secure Dual-Head DVI-I KVM Switch with Audio and CAC Support
- SS16P-SH-DVI-U 16-Port Secure DVI-I KVM Switch with Audio
• SS16P-SH-DVI-UCAC 16-Port Secure DVI-I KVM Switch with Audio and CAC Support

TABLE OF CONTENTS

TECHNICAL SPECIFICATIONS ____ 3

WHAT'S IN THE BOX? 4

SECURITY FEATURES 4

SECURE KVM SWITCH FRONT AND REAR 4

INSTALLATION 5

CAC INSTALLATION: COMMON ACCESS CARD, SMART CARD READER 11

CAC PORT CONFIGURATION 11

AUDITING: Dumping the Event Log via User Menu Options 12

RESET: Restore Factory Default 12

LED's BEHAVIOR 13

SYSTEM OPERATION 14

TROUBLESHOOTING 14

TECHNICAL SUPPORT 14

LIMITED WARRANTY STATEMENT 15

TECHNICAL SPECIFICATIONS

VIDEO
Format DVI-I Dual Link
Host Interface	SS8P-SH-DVI-U/SS8P-SH-DVI-UCAC (8) DVI-I 29-pin (female)
	SS8P-DH-DVI-U/SS8P-DH-DVI-UCAC/ SS16P-SH-DVI-U/SS16P-SH-DVI-UCAC	(16) DVI-I 29-pin (female)
User Console Interface	SS8P-SH-DVI-U/SS8P-SH-DVI-UCAC/ SS16P-SH-DVI-U/SS16P-SH-DVI-UCAC	(1) DVI-I 29-pin (female)
	SS8P-DH-DVI-U/SS8P-DH-DVI-UCAC (2) DVI-I 29-pin (female)
Max Resolution 2560 x 1600 @ 60Hz
DDC 5 volts p-p (TTL)
Input Equalization Automatic
Input Cable Length Up to 20 ft.
Output Cable Length Up to 20 ft.
USB
Signal Type USB 1.1 and 1.0 Keyboard and Mouse only. USB 2.0 for CAC connection (only in models with CAC)
Type B	SS8P-SH-DVI-U/SS8P-DH-DVI-U: (8) USB Type B
	SS8P-SH-DVI-UCAC/SS8P-DH-DVI-UCAC/SS16P-SH-DVI-U: (16) USB Type B
	SS16P-SH-DVI-UCAC: (32) USB Type B
User Console Interface	(2) USB Type-A for keyboard and mouse connection only
	(1) USB Type-A for CAC connection (only in models with CAC)
AUDIO
Input (8)/(16) Connector Stereo 3.5mm Female
Output (1) Connector Stereo 3.5mm Female
POWER
Power Requirements 12V DC, 3A (min mum) power adapter with center-pin positive polarity
ENVIRONMENT
Operating Temp 32° to 104° F (0° to 40°C)
Storage Temp	-4° to 140° F (-20° to 60°C)
Humidity	0-80% RH, non-condensing
CERTIFICATIONS
Security Accreditation	Common Criteria Validated To NIAP, Protection Profile PSS Ver. 3.0
OTHER
Emulation	Keyboard, Mouse and Video
Control	Front Panel Buttons

WHAT'S IN THE BOX?

Secure DVI-I KVM Switch Unit	8/16-port Secure DVI-I KVM Switch
BX-1203000	Desktop power supply 100-240V, 12VDC 3A
User Manual

SECURITY FEATURES

ANTI-TAMPER SWITCHES

Each model is equipped with internal Anti-Tamper switches, which sense attempts to open the device enclosure. Once the system identifies such an attempt, all the front panel LED's will flash rapidly and the unit will become useless by shutting off connection with all attached PCs and peripherals disabling any functionality.

TAMPER-EVIDENT SEAL

The enclosure of the unit is protected with a tamper-evident seal to provide a visual evidence if the unit has been opened.

PROTECTED FIRMWARE

The controller of the unit has a special protection feature that prevents reprogramming or reading the firmware.

HIGH ISOLATION ON USB CHANNELS

Opto-isolators are used in the unit to keep USB data paths electrically isolated from each other, providing high isolation and preventing data leakage between ports.

SECURE EDID EMULATION

The unit prevents unwanted and unsecure data to be transmitted through the DDC lines by means of secure EDID learning and emulation.

graph LR
    A["BLACK BOX"] --> B["USB"]
    B --> C["MS KB"]
    C --> D["Port Selection LEDs"]
    D --> E["12345678"]
    E --> F["Black Box 1"]
    E --> G["Black Box 2"]
    E --> H["Black Box 3"]
    E --> I["Black Box 4"]
    E --> J["Black Box 5"]
    E --> K["Black Box 6"]
    E --> L["Black Box 7"]
    E --> M["Black Box 8"]
    E --> N["Black Box 9"]
    E --> O["Black Box 10"]
    E --> P["Black Box 11"]
    E --> Q["Black Box 12"]
    E --> R["Black Box 13"]
    E --> S["Black Box 14"]
    E --> T["Black Box 15"]
    E --> U["Black Box 16"]
    E --> V["Black Box 17"]
    E --> W["Black Box 18"]
    E --> X["Black Box 19"]
    E --> Y["Black Box 20"]
    E --> Z["Black Box 21"]
    E --> AA["Black Box 22"]
    E --> AB["Black Box 23"]
    E --> AC["Black Box 24"]
    E --> AD["Black Box 25"]
    E --> AE["Black Box 26"]
    E --> AF["Black Box 27"]
    E --> AG["Black Box 28"]
    E --> AH["Black Box 29"]
    E --> AI["Black Box 30"]
    E --> AJ["Black Box 31"]
    E --> AK["Black Box 32"]
    E --> AL["Black Box 33"]
    E --> AM["Black Box 34"]
    E --> AN["Black Box 35"]
    E --> AO["Black Box 36"]
    E --> AP["Black Box 37"]
    E --> AQ["Black Box 38"]
    E --> AR["Black Box 39"]
    E --> AS["Black Box 40"]
    E --> AT["Black Box 41"]
    E --> AU["Black Box 42"]
    E --> AV["Black Box 43"]
    E --> AW["Black Box 44"]
    E --> AX["Black Box 45"]
    E --> AY["Black Box 46"]
    E --> AZ["Black Box 47"]
    E --> BA["Black Box 48"]
    E --> BB["Black Box 49"]
    E --> BC["Black Box 50"]
    E --> BD["Black Box 51"]
    E --> BE["Black Box 52"]
    E --> BF["Black Box 53"]
    E --> BG["Black Box 54"]
    E --> BH["Black Box 55"]
    E --> BI["Black Box 56"]
    E --> BJ["Black Box 57"]
    E --> BK["Black Box 58"]
    E --> BL["Black Box 59"]
    E --> BM["Black Box 60"]
    E --> BN["Black Box 61"]
    E --> BO["Black Box 62"]
    E --> BP["Black Box 63"]
    E --> BQ["Black Box 64"]
    E --> BR["Black Box 65"]
    E --> BS["Black Box 66"]
    E --> BT["Black Box 67"]
    E --> BU["Black Box 68"]
    E --> BV["Black Box 69"]
    E --> BW["Black Box 70"]
    E --> BX["Black Box 71"]
    E --> BY["Black Box 72"]
    E --> BZ["Black Box 73"]
    E --> CA["Black Box 74"]
    E --> CB["Black Box 75"]
    E --> CC["Black Box 76"]
    E --> CD["Black Box 77"]
    E --> CE["Black Box 78"]
    E --> CF["Black Box 79"]
    E --> CG["Black Box 80"]
    E --> CH["Black Box 81"]
    E --> CI["Black Box 82"]
    E --> CJ["Black Box 83"]
    E --> CK["Black Box 84"]
    E --> CL["Black Box 85"]
    E --> CM["Black Box 86"]
    E --> CN["Black Box 87"]
    E --> CO["Black Box 88"]
    E --> CP["Black Box 89"]
    E --> CQ["Black Box 90"]

Figure 4-1: SS8P-SH-DVI-UCAC Front panel

CONSOLE DVH-1 OUT N 8 DVH4 N 7 IN-5 P-5 DVH4 DVH1 DVH8 12VDC3.3A CAC Audio KIM Audio KM KIM CAC Audio Audio+Lip KIM CAC KIM CAC KIM CAC KIM KMCAC CVC KIM KMCAC CAC KIMCAC CAC

Figure 4-2: SS8P-SH-DVI-UCAC Rear panel

INSTALLATION

SYSTEM REQUIREMENTS

1. Black Box Secure PSS is compatible with standard personal/portable computers, servers or thin-clients, running operating systems such as Windows or Linux.
2. The peripheral devices that are supported by the Secure KVM Switch are listed in the following table:

Console Port Authorized Devices
Keyboard	Wired keyboard and keypad without internal USB hub or composite device functions, unless the connected device has at least one endpoint which is a keyboard or mouse HID class, KVM/KM extender.
Audio out Analog amplified speakers, Analog headphones, Digital audio appliance.
Mouse / Pointing Device	Any wired mouse or trackball without internal USB hub or composite device functions, Touch-screen, Multi-touch or digitizer, KVM/KM extender.
User Authentication Device	Smart-card reader, PIV/CAC reader, Token or Biometric reader*

*TOE - Models with CAC only

Table 5-1

INSTALLATION

Single-Head Units:

1. Ensure that power is turned off or disconnected from the unit and the computers.
2. Use a DVI cable to connect the DVI output port from each computer to the corresponding DVII IN ports of the unit.
3. Use a USB cable (Type-A to Type-B) to connect a USB port on each computer to the respective USB ports of the unit.
4. Optionally connect a stereo audio cable (3.5mm to 3.5mm) to connect the audio output of the computers to the AUDIO IN ports of the unit.
5. Connect a monitor to the DVI-I OUT console port of the unit using a DVI cable.
6. Connect a USB keyboard and mouse in the two USB console ports.
7. Optionally connect stereo speakers to the AUDIO OUT port of the unit.
8. Optionally connect CAC (COMMON ACCESS CARD, SMART CARD READER) to the CAC port in the user console interface. For models with CAC.
9. Finally, power on the Secure KVM Switch by connecting a 12VDC power supply to the power connector, and then turn on all the computers.

Note: The computer connected to port 1 will always be selected by default after power up.

Note: You can connect up to 8 computers to the 8 port Secure KVM Switch and up to 16 computers to the 16 port Secure KVM Switch.

graph TD
    subgraph_BlackBox["BLACK BOX"]
        A1["DVI-I IN"] --> B["Computer"]
        A2["USB IN"] --> B
        A3["CAC IN"] --> B
        A4["AUDIO OUT"] --> B
        A5["USB OUT"] --> B
        A6["CAC OUT"] --> B
        A7["DVI-I OUT"] --> B
        A8["AUDIO IN"] --> B
    end
    subgraph_SS8P-SH-DVI-UCAC["SS8P-SH-DVI-UCAC"]
        B --> C["Computer"]
        C --> D["User"]
    end

Figure 6-1: SS8P-SH-DVI-UCAC

IMPORTANT WARNINGS - FOR SECURITY REASONS:

• This product does not support wireless devices. Do not attempt to use a wireless keyboard or a wireless mouse with this product.
• This product does not support keyboards with integrated USB hubs or USB ports. Only use standard (HID) USB keyboards with this device.
• This product does not support microphone audio input or line input. Do not connect any microphones or headsets with microphones to this device.
• Connection of authentication devices (CAC) with external power sources is prohibited.

INSTALLATION (Continued)

Dual-Head Units:

1. Ensure that power is turned off or disconnected from the unit and the computers.
2. Use DVI cables to connect the DVI output ports of each computer to the corresponding DVI-I IN ports of the unit. For example, if using SS8P-DH-DVI-UCAC the 2 DVI ports of one computer must all be connected to one channel.

PC Workstation CONSOLE DV1 DVI DV2 DV3 DV4 DV5 DV6 DV7 DV8 DV9 DV10 DV11 DV12 DV13 DV14 DV15 DV16 DV17 DV18 DV19 DV20 DV21 DV22 DV23 DV24 DV25 DV26 DV27 DV28 DV29 DV30 DV31 DV32 DV33 DV34 DV35 DV36 DV37 DV38 DV39 DV40 DV41 DV42 DV43 DV44 DV45 DV46 DV47 DV48 DV49 DV50 DV51 DV52 DV53 DV54 DV55 DV56 DV57 DV58 DV59 DV60 DV61 DV62 DV63 DV64 DV65 DV66 DV67 DV68 DV69 DV70 DV71 DV72 DV73 DV74 DV75 DV76 DV77 DV78 DV79 DV80 DV81 DV82 DV83 DV84 DV85 DV86 DV87 DV88 DV89 DV90 DV91 DV92 DV93 DV94 DV95 DV96 DV97 DV98 DV99 DV100

Figure 7-1: SS8P-DH-DVI-UCAC

The DVI-I IN connectors that belong to the same channel are arranged vertically.

1. Use a USB cable (Type-A to Type-B) to connect a USB port on each computer to the respective USB ports of the unit.
2. Optionally connect a stereo audio cable (3.5mm on both ends) to connect the audio output of the computer to the AUDIO IN ports of the unit.
3. Connect the monitors to the DVI-I OUT console ports of the unit using DVI cables.

CONSOLE DV1/OUT DV1 DV1/OUT DV1 DV1/OUT DV1 DV1/OUT DV1 DV1/OUT DV1 DV1/OUT DV1 DV1/OUT DV1 DV1/OUT DV1 DV1/OUT DV1 DV1/OUT DV1 DV1/OUT DV1 DV1/OUT DV1 DV1/OUT DV1 DV1/OUT DV1 DV1/OUT DV1 RV0 CAC RV0 CAC RV0 CAC RV0 CAC RV0 CAC RV0 CAC RV0 CAC RV0 CAC RV0 CAC RV0 CAC RV0 CAC RV0 CAC RV0 CAC RV0 CAC RV0 CAC RV0 CAC RV0 CAC RV0 CAC RV0 CAC RV0 CAC RV0 C3 RV0 C3 RV0 C3 RV0 C3 RV0 C3 RV0 C3 RV0 C3 RV0 C3 RV0 C3 RV0 C3 RV0 C3 RV0 C3 RV0 C3 RV0 C3 RV0 C3 RV0 C3 RV0 C3 RV0 C3 RV0 C3 RV0 C3 RV0 C4 RV0 C4 RV0 C4 RV0 C4 RV0 C4 RV0 C4 RV0 C4 RV0 C4 RV0 C4 RV0 C4 RV0 C4 RV0 C4 RV0 C4 RV0 C4 RV0 C4 RV0 C4 RV0 C4 RV0 C4 RV0 C4 RV0 C4 RV0 C5 RV0 C5 RV0 C5 RV0 C5 RV0 C5 RV0 C5 RV0 C5 RV0 C5 RV0 C5 RV0 C5 RV0 C5 RV0 C5 RV0 C5 RV0 C5 RV0 C5 RV0 C5 RV0 C5 RV0 C6 RV0 C6 RV0 C6 RV0 C6 RV0 C6 RV0 C6 RV0 C6 RV0 C6 RV0 C6 RV0 C6 RV0 C6 RV0 C6 RV0 C6 RV0 C6 RV0 C6 RV0 C6 RV0 C6 RV0 C6

Figure 7-2: SS8P-DH-DVI-UCAC

The DVI-I IN ports on one row will be switched to the DVI-I OUT of the same row.

1. Connect a USB keyboard and mouse in the two USB console ports.
2. Optionally connect stereo speakers to the AUDIO OUT port of the unit.
3. Optionally connect CAC (smart card reader) to the CAC port in the user console interface.
4. Power on the Secure KVM Switch by connecting a 12VDC power supply to the power connector, and then turn on all the computers.

Note: VGA-to-DVI adapter must be used if video input sources are analog. Also, if the monitors connected to the outputs are dual-link DVI monitors, then DVI-I cables must be used from each computer.

Note: The computer connected to port 1 will always be selected by default after power up.

INSTALLATION (Continued)

graph TD
    A["Server 1"] --> B["Device"]
    C["Server 2"] --> B
    D["Server 3"] --> B
    E["Server 4"] --> B
    F["Server 5"] --> B
    G["Server 6"] --> B
    H["Server 7"] --> B
    I["Server 8"] --> B
    J["Server 9"] --> B
    K["Server 10"] --> B
    L["Server 11"] --> B
    M["Server 12"] --> B
    N["Server 13"] --> B
    O["Server 14"] --> B
    P["Server 15"] --> B
    Q["Server 16"] --> B
    R["Server 17"] --> B
    S["Server 18"] --> B
    T["Server 19"] --> B
    U["Server 20"] --> B
    V["Server 21"] --> B
    W["Server 22"] --> B
    X["Server 23"] --> B
    Y["Server 24"] --> B
    Z["Server 25"] --> B
    AA["Server 26"] --> B
    AB["Server 27"] --> B
    AC["Server 28"] --> B
    AD["Server 29"] --> B
    AE["Server 30"] --> B
    AF["Server 31"] --> B
    AG["Server 32"] --> B
    AH["Server 33"] --> B
    AI["Server 34"] --> B
    AJ["Server 35"] --> B
    AK["Server 36"] --> B
    AL["Server 37"] --> B
    AM["Server 38"] --> B
    AN["Server 39"] --> B
    AO["Server 40"] --> B
    AP["Server 41"] --> B
    AQ["Server 42"] --> B
    AR["Server 43"] --> B
    AS["Server 44"] --> B
    AT["Server 45"] --> B
    AU["Server 46"] --> B
    AV["Server 47"] --> B
    AW["Server 48"] --> B
    AX["Server 49"] --> B
    AY["Computer"]
    AZ["Audio OUT"]
    BA["USB OUT"]
    BB["CAC OUT"]
    BC["DVI-I OUT"]
    BD["AUDIO IN"]
    BE["BVI-IN"]
    BF["USB IN"]
    BG["CAC IN"]
    BH["AUDIO IN"]
    BI["USB OUT"]
    BJ["CAC OUT"]
    BK["DVI-I OUT"]
    BL["AUDIO IN"]

Figure 8-1: SS8P-DH-DVI-UCAC

graph TD
    A["Server Rack"] --> B["Black Box"]
    B --> C["Computer"]
    C --> D["Audio Out"]
    C --> E["USB OUT"]
    C --> F["CAC OUT"]
    C --> G["DVI-I OUT"]
    C --> H["AUDIO IN"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#cff,stroke:#333
    style F fill:#ffc,stroke:#333
    style G fill:#fcc,stroke:#333
    style H fill:#fcc,stroke:#333

Figure 8-2: SS16P-SH-DVI-UCAC

INSTALLATION (Continued)

EDID Learn:

The Secure KVM Switch is designed to learn the connected monitor's EDID upon power up. In the event of connecting a new monitor to the Secure KVM Switch, a power recycle is required.

The Secure KVM Switch will indicate to the user the EDID learn process by flashing the front panel's LEDs. Port one green and push button blue LEDs will both begin to flash for about 10 seconds. When the LEDs stop flashing, the EDID learn process is done.

If the Secure KVM Switch has more than one video board (such as dual-head and quad-head models), then the unit will continue to learn the EDIDs of the connected monitors and indicate the progress of the process by flash-ing the next port selection green and push button blue LEDs respectively.

The monitor must be connected to the video output connector located in the console space at the back of the Secure KVM Switch during the EDID learn process.

If the read EDID from the connected monitor is identical to the current stored EDID in the Secure KVM Switch then the EDID learn function will be skipped.

SINGLE-HEAD MODE SECURE KM SWITCHING

In addition to traditional channel switching by buttons located on the front panel, Secure KM Switch also supports cursor control of selected channels. This technology allows seamless switching between computers by moving the mouse cursor from one display to another. Users can effortlessly switch computers for faster productivity.

1. KM functionality for KVM devices is only available once the device has been put into KM mode, refer to admin tool guide for detail.
2. When the device is placed into KM mode, it will behave identically to the KM models of the product.
3. The major difference when the device is placed into KM mode is that cursor control of selected channels is available as an additional method to switch the connected computer.
4. Figure 10-1 below shows how this functionality works.
5. For more information about how to configure this functionality, refer to the KM guide.

graph TD
    A["Monitor 1"] --> B["Monitor 2"]
    B --> C["Monitor 3"]
    C --> D["Monitor 4"]
    D --> E["Monitor 1 to 2"]
    F["Cursor"] --> G["Auto-switch from 1 to 2"]
    G --> H["Auto-switch from 2 to 3"]
    H --> I["Auto-switch from 3 to 4"]
    I --> J["Auto-switch from 4 to 1"]

Figure 10-1

MULTI-HEAD MODE SECURE KM SWITCHING

When using computers with multiple displays, cursor control of selected channels allows switching between computers through the use of simple mouse clicks and gestures. No device driver is required. Simply press the scroll wheel twice and then move the mouse in the direction of the channel you desire to switch to.

Click the Mouse Wheel Twice + Move the mouse to the direction of the target computer screen

Figure 10-2
Note: This feature only works in Multi-Head display mode.

CAC (COMMON ACCESS CARD, SMART CARD READER)

INSTALLATION

The following steps are intended for the system administrator or IT manager only.

If you have the optional CAC ports there will be 8 ports on an 8 host ports Secure KVM Switch and 16 ports on a 16 host ports Secure KVM Switch. CAC connection to the computer requires a USB cable connection separate from the keyboard and mouse. This allows the CAC to be connected independently from the keyboard and mouse. It also allows the user to select whether CAC for a certain computer is supported or not. Ensure that power is turned off or disconnected from the unit and the computer.

1. Use a USB cable (Type-A to Type-B) to connect a USB port on a computer to its respective CAC USB ports on the Secure KVM Switch. Do not connect the USB cable if CAC functionality is not needed for that computer.
2. Connect a CAC (smart card reader) to the CAC port in the user console interface.
3. Power on the Secure KVM Switch by connecting a 12VDC power supply to the power connector, and then turn on all the computers.
4. To disable CAC for any channel (all CAC ports are enabled as default), use the front panel buttons to switch the Secure KVM Switch to the channel whose CAC mode you wish to change. Once the channel is selected, the button LED for this specific channel should be on (CAC port enabled). Press and hold the button for 3 seconds until the button LED turns off. The CAC port is now disabled for this channel.
5. To enable CAC for any channel, use the front panel buttons to switch the Secure KVM Switch to the channel whose CAC mode you wish to change. Once the channel is selected, the button LED for this specific channel should be off (CAC port disabled). Press and hold the button for 3 seconds until the button LED turns on. The CAC port is now enabled for this channel.

CAC PORT CONFIGURATION

The following steps are intended for the system administrator and operators (users).

Note: Only one computer connected to port 1 is required for this operation

CAC port Configuration is an optional feature, allowing registration of any USB peripheral to operate with the Secure KVM Switch. Only one peripheral can be registered and only the registered peripheral will operate with the Secure KVM Switch. By default, when no peripheral is registered, the Secure KVM Switch will operate with any Smart Card Reader.

Configure the CAC Port via User Menu Options

1. Open the Administration and Security Management Program.
2. Using the keyboard, press the Alt key twice and type "cnfg".
3. At this stage the mouse connected to the Secure KVM/KM Switch will stop functioning.
4. Enter the default username "user" and press Enter.
5. Enter the default password "12345" and press Enter.
6. Select option 2 from the menu on your screen and press Enter.
7. Connect the peripheral device to be registered to the CAC USB port in the console side of the Secure KVM/KM Switch and wait until the Secure KVM/KM Switch is reading the new peripheral information.
8. The Secure KVM/KM Switch will list the information of the connected peripheral on the screen and buzz 3 times when registration is completed.

Administration And Security Management | Revision 1.20 File 1. Press "Alt Alt c n f g" to Initiate The Session 2. Press "Esc Esc" to End The Session Enter Password. ->**** 0. Show this menu 1. View Registered CAC Device 2. Register New CAC Device ->2 Insert CAC Device Vendor ID = 0BDA Product ID = 58BB Manufacturer : Generic Product . FULL HD 1080P Webcam Serial Number: 200901010001 This device is now registered. ->|

Figure 11-1

AUDITING: Dumping the Event Log via User Menu Options

The following steps are intended for the system administrator.

Note: Only one computer connected to port 1 is required for this operation

The Event Log is a detailed report of critical activities stored in the Secure KVM Switch or Secure KVM Switch memory. A comprehensive feature list and guidance for Administration and Security Management Tools can be found in the Administrator's Guide available for download from: https://www.blackbox.com/NIAP3/documentation

1. Open the Administration and Security Management Program
2. Using the keyboard, press the Alt key twice and type "cnfg".
3. Enter the default admin name "admin" and press Enter.
4. Enter the default password "12345" and press Enter.
5. Request a Log Dump by selecting option 5 in the menu. (Shown in Figure 12-1)

Administration And Security Management | Revision 1.20 File 1. Press "Alt Alt c n f g" to Initiate The Session 2. Press "Esc Esc" to End The Session Starting session. Enter credential id ->admin Enter credential Password. ->***** 0. Show this menu 1. Change User Credentials 2. Change Admin Credentials 3. View Registered CAC Device 4. Register New CAC Device 5. Dump Log 6. Select Mode 7. Restore Factory Defaults ->|

Figure 12-1

* See Administration and Security Management Tool Guidance for detailed information.

RESET: Restore Factory Defaults

The following steps are intended for the system administrator.

Note: Only one computer connected to port 1 is required for this operation

Restore Factory Defaults will reset all settings on the Secure KVM Switch to their original state

Secure KVM Switch mode

CAC port registration will be removed

Secure KVM Switch settings will be reset to factory defaults

To Restore Factory Defaults via User Menu Options:

1. Open the Administration and Security Management Program
2. Using the keyboard, press the Alt key twice and type "cnfg".
3. Enter the default admin name "admin" and press Enter.
4. Enter the default password "12345" and press Enter.
5. Select option 7 from the menu on your screen and press enter. (Menu shown in Figure 12-1)

* See Administration and Security Management Tool Guidance for detailed information.

LED's BEHAVIOR

User Console Interface – Display LED:

# Status Description

1 Off Monitor is not connected

2 On Monitor is connected

3 Flashing EDID problem – Learn EDID to fix the problem

User Console Interface - CAC LED:

# Status Description

1 Off CAC is not connected

2 On Authorized and functional CAC is connected

3 Flashing Non-CAC peripheral is connected

Front Panel – Port Selection LED's:

# Status Description

1 Off Non-selected port

2 On Selected port

3 Flashing EDID learn in process

Front Panel – CAC Selection LED's:

# Status Description

1 Off CAC port is disabled or non-selected port

2 On CAC port is enabled

3 Flashing EDID learn in process

Front Panel - Port and CAC Selection LED's:

# Status Description
1 All Flashing		Connected peripheral to keyboard or mouse console ports is rejected

EDID Learn - Front Panel LED's:

All LED's are turned on for 1 second. Then:

• Port 1 LED's will flash until the end of the process.
  • Port 2 LED's will flash until the end of the process if a second video board exists (Dual-head Secure KVM Switch)

IMPORTANT!

If all the Front Panel LED's are flashing and the buzzer is beeping, the Secure KM Switch has been TAMPERED with and all functions are permanently disabled. Please contact Black Box technical support at [e-mail]

If all Front Panel LED's are on and not flashing, the POWER UP SELF TEST has failed and all functions are disabled. Check if any of the front panel port selection buttons are jammed. In this case, release the jammed button and recycle the power. If power up self test is still failing, please contact Black Box technical support at [e-mail]

SYSTEM OPERATION

Front Panel Control

To switch to an input port, simply push the desired input button on the front-panel of the Secure KM Switch. If an input port is selected, the LED of that port will turn on.

TROUBLESHOOTING

No Power

• Make sure that the power adapter is securely connected to the power connector of the unit.
• Check the output voltage of the power supply and make sure that the voltage value is around 12VDC.
• Replace the power supply.

Flashing LEDs in the Front Panel with clicking sound

• Reboot the unit. If the error persists then there is a malfunction or wrong input connections at the K/M ports.
• Verify both Keyboard and Mouse connections are USB 1.0 or 1.1.
• Only USB Keyboard or Mouse can be connected in the designated K/M ports.

Flashing USB LED

• Make sure that the correct peripheral device is connected to the correct port of the Secure KM.
- Check to see that the K/M USB cable is connected to the K/M port on the back of the unit.
- Check to see that the CAC USB cable is connected to the CAC port on the back of the unit.

No Video

• Check if all the video cables are connected properly.
• Connect the computer directly to the monitor to verify that your monitor and computer are functioning properly.
• Restart the computers

Keyboard is not working

• Check if the keyboard is properly connected to the unit.
• Check if the USB cables connecting the unit and the computers are properly connected.
• Try connecting the USB on the computer to a different port.
• Make sure that the keyboard works when directly connected to the computer.
• Replace the keyboard.

Note: The NUM, CAPS, and SCROLL Lock LED indicators on the keyboard are not supposed to light up if connected to the Secure KM Switch.

Mouse is not working

• Check if the mouse is properly connected to the unit.
• Try connecting the USB on the computer to a different port.
• Make sure that the mouse works when directly connected to the computer.
• Replace the mouse.

No Audio

• Check if all the audio cables are connected properly.
• Connect the speakers directly to the computer to verify that the speakers and the computer audio are functioning properly.
• Check the audio settings of the computer and verify that the audio output is through the speakers.

No CAC (COMMON ACCESS CARD, SMART CARD READER)

• Check if the USB cables connecting the unit and the computers are properly connected.
• Make sure the CAC port is enabled by holding down the desired channels button until it lights up.

TECHNICAL SUPPORT

For product inquiries, warranty questions, or technical questions, please contact [e-mail].

FREE technical support 24 hours a day, 7 days a week: Call 877-877-2269 or fax [phone].

LIMITED WARRANTY STATEMENT

A. Extent of limited warranty

Black Box warrants to the end-user customers that the product specified above will be free from defects in materials and workmanship for the duration of 18 months, which duration begins on the date of purchase by the customer. Customer is responsible for maintaining proof of date of purchase.

Black Box limited warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any:

a. Improper or inadequate maintenance or modifications
b. Operations outside product specifications
c. Mechanical abuse and exposure to severe conditions

If Black Box receives, during applicable warranty period, a notice of defect, Black Box will at its discretion replace or repair defective product. If Black Box is unable to replace or repair defective product covered by the Black Box warranty within reasonable period of time, Black Box shall refund the cost of the product.

Black Box shall have no obligation to repair, replace or refund unit until customer returns defective product to Black Box.

Any replacement product could be new or like new, provided that it has functionality at least equal to that of the product being replaced.

Black Box limited warranty is valid in any country where the covered product is distributed by Black Box.

B. Limitations of warranty

To the extent allowed by local law, neither Black Box nor its third party suppliers make any other warranty or condition of any kind whether expressed or implied with respect to the Black Box product, and specifically disclaim implied warranties or conditions of merchantability, satisfactory quality, and fitness for a particular purpose.

C. Limitations of liability

To the extent allowed by local law the remedies provided in this warranty statement are the customers sole and exclusive remedies.

To the extent allowed by local law, except for the obligations specifically set forth in this warranty statement, in no event will Black Box or its third party suppliers be liable for direct, indirect, special, incidental, or consequential damages whether based on contract, tort or any other legal theory and whether advised of the possibility of such damages.

D. Local law

To the extent that this warranty statement is inconsistent with local law, this warranty statement shall be considered modified to be consistent with such law.

BLACK BOX®

NOTICE

The information contained in this document is subject to change without notice. Black Box makes no warranty of any kind with regard to this material, including but not limited to, implied warranties of merchantability and fitness for particular purpose. Black Box will not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance or use of this material. No part of this document may be photocopied, reproduced, or translated into another language without prior written consent from Black Box, Inc.

20180411

Black Box Corporation

1000 Park Drive

Lawrence, PA 15055-1018

Phone: [phone]

www.blackbox.com