WW10H8420EWH - Washing machine SAMSUNG - Free user manual and instructions

USER MANUAL WW10H8420EWH SAMSUNG

Automatic electric washing machine

User manual

Imagine the possibilities

Thank you for purchasing this Samsung product.

Content

Safety information 3

What you need to know about the safety instructions 3

Important safety symbols....3

Important safety precautions 4

Installation 11

What's included 11

Installation requirements....12

Step-by-step installation....14

Before you start 19

Initial settings 19

Laundry guidelines....20

Detergent drawer guidelines....22

Operations 24

Control panel 24

Simple steps to start 25

Course overview 26

Settings 31

Maintenance 33

ECO DRUM CLEAN 33

Smart check. 34

Emergency drain 35

Cleaning. 36

Recovery from freezing. 39

Care against an extended time of disuse 39

Troubleshooting 40

Checkpoints. 40

Information codes 41

Specifications 42

Protecting the environment. 42

Fabric care chart 43

Specification sheet....44

English - 2

Safety information

Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine's many benefits and features.

What you need to know about the safety instructions

Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive features and functions of your new appliance. Please store the manual in a safe location close to the appliance for future reference. Use this appliance only for its intended purpose as described in this instruction manual.

Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution and care when installing, maintaining and operating your washing machine.

Because the following operating instructions cover various models, the characteristics of your washing machine may differ slightly from those described in this manual and not all warning signs may be applicable. If you have any questions or concerns, contact your nearest service centre or find help and information online at www.samsung.com.

Important safety symbols

What the icons and signs in this user manual mean:

	WARNING: Hazards or unsafe practices that may result in severe personal injury, death and/or property damage.
	CAUTION: Hazards or unsafe practices that may result in personal injury and/or property damage.
	NOTE

These warning signs are here to prevent injury to yourself and others.

Please follow them explicitly.

After reading this manual, store it in a safe place for future reference.

Read all instructions before using the appliance.

As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.

Important safety precautions

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

1. This appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
2. For use in Europe: This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
3. Children should be supervised to ensure that they do not play with the appliance.
4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
5. The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused.
6. For appliances with ventilation openings in the base, that a carpet must not obstruct the openings.
7. For use in Europe: Children of less than 3 years should be kept away unless continuously supervised.
8. CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.

⚠ WARNING: Critical installation WARNINGS

The installation of this appliance must be performed by a qualified technician or service company.

- Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury.

The appliance is heavy, therefore take care when lifting it.

Plug the power cord into an 230V\~60Hz wall socket or higher and use the socket for this appliance only. Never use an extension cord.

• Sharing a wall socket with other appliances using a power strip or extending the power cord may result in electric shock or fire.
• Ensure that the power voltage, frequency, and current are the same as those of the product specifications. Failure to do so may result in electric shock or fire. Plug the power plug into the wall socket firmly.

Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis.

• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or fire.

Plug the power plug into the wall socket so that the cord is running towards the floor.

- If you plug the power plug into the socket in the opposite direction, the electric wires within the cable may be damaged and this may result in electric shock or fire.

Keep all packaging materials out of the reach of children as these may be dangerous.

- If a child places a bag over its head, it may suffocate.

When the appliance, power plug or power cord is damaged, contact your nearest service centre.

This appliance must be properly grounded.

Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.

• This may result in electric shock, fire, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national regulations.

Do not install this appliance near a heater or any inflammable material.

Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or water (rain drops).

Do not install this appliance in a location exposed to low temperatures.

• Frost may cause the tubes to burst.
  Do not install this appliance in a location where gas may leak.
  • This may result in electric shock or fire.

Do not use an electric transformer.

• This may result in electric shock or fire.

Do not use a damaged power plug, damaged power cord, or loose wall socket.

• This may result in electric shock or fire.

Do not pull or excessively bend the power cord.

Do not twist or tie the power cord.

Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance.

• This may result in electric shock or fire.
Do not pull the power cord when unplugging the power plug.
- Unplug the power plug by holding the plug.
- Failure to do so may result in electric shock or fire.

This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are accessible.

CAUTION: Installation CAUTIONS

This appliance should be positioned in such a way that the power plug is easily accessible.

- Failure to do so may result in electric shock or fire due to electric leakage.

Install your appliance on a solid, level floor that can support its weight.

- Failure to do so may result in abnormal vibrations, movement, noise, or problems with the product.

WARNING: Critical usage WARNINGS

If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest service centre.

• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.

If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest service centre.

- Failure to do so may result in electric shock or fire.

In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power plug. Do not touch the appliance or power cord.

• Do not use a ventilating fan.
• A spark may result in an explosion or fire.

Do not let children play in or on the washing machine. In addition, when disposing of the appliance, remove the washing machine door lever.

- If trapped inside the product, children may suffocate to death.

Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washing machine before using it.

Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other inflammable or explosive substances.

- This may result in electric shock, fire, or an explosion.

Do not open the washing machine door by force while it is operating (high-temperature washing/drying/spinning).

• Water flowing out of the washing machine may result in burns or cause the floor to be slippery. This may result in injury.
• Opening the door by force may result in damage to the product or injury.

Do not insert your hand under the washing machine while an operation is in progress.

• This may result in injury.

Do not touch the power plug with wet hands.

• This may result in electric shock.

Do not turn the appliance off by unplugging the power plug while an operation is in progress.

- Plugging the power plug into the wall socket again may cause a spark and result in electric shock or fire.

Do not let children or the infirm use this washing machine without proper supervision. Do not let children climb in or onto the appliance.

• This may result in electric shock, burns or injury.

Do not insert your hand or a metal object under the washing machine while it is operating.

• This may result in injury.

Do not unplug the appliance by pulling the power cord. Always grip the plug firmly and pull it straight out of the outlet.

- Damage to the power cord may cause a short-circuit, fire and/or electric shock.

Do not attempt to repair, disassemble, or modify the appliance yourself.

- Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.

- When the appliance needs to be repaired or reinstalled, contact your nearest service centre.

- Failure to do so may result in electric shock, fire, problems with the product, or injury.

If the water supply hose comes loose from the water tap and floods the appliance, unplug the power plug.

- Failure to do so may result in electric shock or fire.

Unplug the power plug when the appliance is not being used for long periods of time or during a thunder or lightning storm.

- Failure to do so may result in electric shock or fire.

If any foreign substance enters into the appliance, unplug the power plug and contact you nearest Samsung Customer Service.

• This may result in electric shock or fire.

Do not let children (or pets) play in or on your washing machine. The washing machine door does not open easily from the inside and children may be seriously injured if trapped inside.

CAUTION: Usage CAUTIONS

When the washing machine is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washing machine using a damp, soft cloth.

• Failure to do so may result in discolouration, deformation, damage, or rust.
  The front glass may be broken by a strong impact. Take care when using the washing machine.
• If the glass is broken, it may result in injury.

After a water supply failure or when reconnecting the water supply hose, open the water tap slowly.

Open the water tap slowly after a long period of non-use.

- The air pressure in the water supply hose or the water pipe may damage a product part or result in a water leak.

If a draining error occurs during an operation, check if there is a draining problem.

- If the washing machine is used when it is flooded because of a draining problem, it may result in electric shock or fire.

Insert the laundry into the washing machine completely so that the laundry does not get caught in the door.

- If laundry gets caught in the door, it may result in damage to the laundry or the washing machine, or result in a water leak.

Turn the water supply off when the washing machine is not being used.

Ensure that the screws on the water supply hose connector are properly tightened.

- Failure to do so may result in property damage or injury.

Ensure that the rubber seal and front door glass are not contaminated by a foreign substance (e.g. waste, thread, hair, etc.).

- If a foreign substance is caught in the door or the door is not completely closed, it may cause a water leak.

Open the water tap and check if the water supply hose connector is firmly tightened and that there is no water leak before using the product.

- If the screws on the water supply hose connector are loose, it may result in a water leak.

The product you have purchased is designed for domestic use only.

Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.

Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.

- This may result in electric shock, fire, problems with the product, or injury.

Do not spray volatile material such as insecticide onto the surface of the appliance.

- As well as being harmful to humans, this may result in electric shock, fire or problems with the product.

Do not place objects that generate electromagnetic fields near the washing machine.

• This may result in injury due to a malfunction.

Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.

• This may result in burns or injury.

Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a special cycle for washing these items.

(*): Woollen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat suits, and bicycle, motor cycle and car covers, etc.

• Do not wash thick or hard mats even if the washing machine mark is on the care label. This may result in injury or damage to the washing machine, walls, floor, or clothing due to abnormal vibrations.
• Do not wash throw rugs or doormats with rubber backing. The rubber backing may come off and stick to inside the drum, and this may result in malfunction such as a drainage error.

Do not operate the washing machine when the detergent drawer is removed.

• This may result in electric shock or injury due to a water leak.
  Do not touch the insides of the drum during or just after drying as it is hot.
  • This may result in burns.

Do not insert your hand into the detergent drawer.

- This may result in injury as your hand may be caught by the detergent input device.

Do not place any objects (such as shoes, food waste, animals) other than laundry into the washing machine.

- This may result in damage to the washing machine, or injury and death in the case of pets due to the abnormal vibrations.

Do not press the buttons using sharp objects such as pins, knives, fingernails, etc.

• This may result in electric shock or injury.

Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops or massage clinics.

- This may cause the rubber seal to become deformed and result in a water leak.

Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long periods of time.

• This may cause the drum to rust.
- If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to the surface and use a sponge to clean it. Never use a metal brush.

Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by dry cleaning detergent.

- This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil.

Do not use water from water cooling/heating devices.

• This may result in problems with the washing machine.
  Do not use natural hand-washing soap for the washing machine.
• If it hardens and accumulates inside the washing machine, it may result in problems with the product, discolouration, rust, or bad odours.

Place socks and brassieres in a washing net and wash them with the other laundry.

Do not wash large laundry items such as bedding in the washing net.

- Failure to do so may result in injury due to abnormal vibrations.

Do not use hardened detergent.

- If it accumulates inside the washing machine, it may result in a water leak.

Make sure that the pockets of all the clothing items to be washed are empty.

- Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive damage to the appliance.

Do not wash clothing with large buckles, buttons or other heavy metal objects.

Sort the laundry by color on the basis of its colorfastness and select the recommended cycle, water temperature and additional functions.

- This may result in discoloration or fabric damage.

Take care that children's fingers are not caught in the door when you close it.

- Failure to do so may result in injury.

WARNING: Critical cleaning WARNINGS

Do not clean the appliance by spraying water directly onto it.

Do not use the a strong acidic cleaning agent.

Do not use benzene, thinner or alcohol to clean the appliance.

- This may result in discolouration, deformation, damage, electric shock or fire.

Before cleaning or performing maintenance, unplug the appliance from the wall socket.

- Failure to do so may result in electric shock or fire.

Installation

Follow these instructions carefully to ensure proper installation of the washing machine and to prevent accidents when doing laundry.

What's included

Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer.

Labeled diagram of a washing machine with numbered parts for identification and assembly reference.

1	Detergent drawer
2	Door
3	Work top
4	Control panel
5	Power plug
6	Drain hose
7	Drum
8	Levelling feet
9	Debris filter
10	Emergency drain tube
11	Filter cover

Spanner Bolt caps Hose guide

Cold water supply hose Hot water supply hose Liquid detergent container

Bolt caps : The provided number (3 to 6) of bolt caps depends on the model.

Hot water supply hose: Applicable models only.

Liquid detergent container: Applicable models only.

English - 11

Installation requirements

Electrical supply and grounding

• 230 V / 60 Hz fuse or circuit breaker is required
- Use an individual branch circuit specific to the washing machine

To ensure proper grounding, the washing machine comes with a power cord featuring a three-prong grounding plug for use in a properly installed and grounded outlet.

Check with a qualified electrician or serviceperson if you are not sure about the grounding.

Do not modify the provided plug. If it does not fit the outlet, call a qualified electrician to install a proper outlet.

WARNING

• Do NOT use an extension cord.
• Use only the power cord that comes with the washing machine.
• Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes.
• Improperly connected grounding conductors may cause electric shock.

Water supply

A proper water pressure for this washing machine is between 50 kPa and 800 kPa. Water pressure less than 50 kPa may cause the water valve not to close completely. Or, it may take longer to fill the drum, causing the washing machine to turn off. Water taps must be within 120 cm from the rear of the washing machine so that the provided inlet hoses reach the washing machine.

To reduce the risk of leaks

• Make sure water taps are easily accessible.
• Turn off the taps when the washing machine is not in use.
• Check for any leaks at the water inlet hose fittings on a regular basis.

CAUTION

Before using the washing machine for the first time, check all connections at the water valve and taps for any leaks.

Drain

Samsung recommends a standpipe in height of 60\~90 cm. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.

Flooring

For best performance, the washing machine must be installed on a solid floor. Wood floors may need to be reinforced to minimize vibration and/or unbalanced loads. Carpeting and soft tile surfaces are not a good resistance to vibrations and may cause the washing machine to move slightly during the spin cycle.

CAUTION

Do NOT install the washing machine on a platform or a poorly supported structure.

Water temperature

Do not install the washing machine in areas where water may freeze as the washing machine always retains some water in its water valves, pumps, and/or hoses. Frozen water left in the connection parts may cause damage to belts, the pump, and other components of the washing machine.

Alcove or closet installation

Minimum clearance for stable operation:

Sides 25 mm Rear 50 mm
Top 25 mm Front 550 mm

If both the washing machine and a dryer are installed in the same location, the front of the alcove or closet must have at least a 550 mm unobstructed air opening. Your washing machine alone does not require a specific air opening.

Step-by-step installation

STEP 1 - Select a location

Location requirements:

• Solid, level surface without carpeting or flooring that may obstruct ventilation
• Away from direct sunlight
• Adequate room for ventilation and wiring
• The ambient temperature is always higher than the freezing point (0 °C)
• Away from a heat source

STEP 2 – Remove the shipping bolts

Unpack the product package and remove all shipping bolts.

1. Loosen all shipping bolts on the rear of the machine using the supplied spanner.

Hand operating a mechanical component with directional arrows (no text or symbols)

1. Fill the holes with the supplied plastic bolt caps. Keep the shipping bolts for future use.

Diagram showing a hand holding a circular component with an arrow pointing to it, no text or symbols present

1. Close all plastic bolt caps on the rear of the washing machine.

Technical line drawing of a device casing with attached cables and buttons (no text or symbols)

WARNING

Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out of children's reach.

STEP 3 - Adjust the levelling feet

1. Gently slide the washing machine into position. Excessive force may damage the levelling feet.

2. Level the washing machine by manually adjusting the levelling feet.

3. When levelling is complete, tighten the nuts using the spanner.

Two-step diagram showing a hand using a tool to adjust the button on a car (no text or symbols present)

Simple line drawing of a person climbing a slope with a hand, no text or symbols present

STEP 4 - Connect the water hose

Connect the water supply hose to the water tap.

1. Remove the adaptor (A) from the water supply hose (B).

A B

1. Use a Philips screwdriver to loosen four screws on the adaptor.

Diagram of a hand turning a mechanical component with a curved arrow indicating rotation (no text or symbols present)

1. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*).

C *

1. Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor.

Illustration of a hand using a tool to adjust or install a faucet (no text or symbols present)

1. Turn part (C) in the arrow direction to tighten it.

2. While holding down part (E), connect the water supply hose to the adaptor. Then, release part (E). The hose fits into the adaptor with a clicking sound.

E

1. Connect the other end of the water supply hose to the inlet valve on the back of the washing machine. Turn the hose clockwise to tighten.

2. Open the water tap and check if there are any leaks around the connection areas. If there are water leaks, repeat the steps above.

- If using a screw type of water tap, connect the water hose to the water tap as shown.

Line drawing of a mechanical component with a pipe fitting (no text or symbols)

Illustration of two faucet heads with black X marks indicating no or missing valve symbols (no text or labels present)

Line drawing of a faucet with a valve and base mount (no text or symbols)

WARNING

Stop using the washing machine if there is a water leak, and contact a local Samsung service centre. Otherwise, this may cause electric shock.

CAUTION

Do not stretch the water supply hose by force. If the hose is too short, replace the hose with a longer, high-pressure hose.

• After connecting the water supply hose to the adaptor, check if it is connected properly by pulling the water supply hose downwards.
- Use a popular type of water taps. If the tap is square-shaped or too big, remove the spacer ring before inserting the tap into the adaptor.

For models with an additional hot water inlet:

1. Connect the red end of the hot water supply hose to the hot water inlet on the back of the machine.
2. Connect the other end of the hot water supply hose to the hot water tap.

Diagram of two connected electrical connectors with tubing (no text or symbols)

English - 17

Aqua hose (applicable models only)

The aqua hose alerts users of a risk of water leaks. It senses the water flow and turns red on the centre indicator (A) in case of a leak.

A

STEP 5 - Position the drain hose

The drain hose can be positioned in three ways:

Over the edge of a wash basin

The drain hose must be placed at a height of between 60 cm and 90 cm (*) from the floor. To keep the spout of the drain hose bent, use the supplied plastic hose guide (A). Secure the guide to the wall using a hook to ensure stable drainage.

Diagram of a bathroom sink with labeled components and a magnified view showing a curved tube labeled A.

In a sink drain pipe

The drain pipe must be above the sink siphon so that the end of the hose is at least 60 cm above the floor.

In a drain pipe

The drain pipe should be between 60 cm and 90 cm high (*). It is advisable to use a 65 cm high vertical pipe. Make sure the drain hose is connected to the stand pipe at a slant.

Line drawing of a washing machine with a pipe and a wall-mounted component (no text or symbols)

Drain standpipe requirements:

• Minimum diameter of 5 cm
• Minimum carry-away capacity of 60 litres per minute

STEP 6 – Turn on the washing machine

Plug the power cord into a wall socket featuring an 230 V / 60 Hz approved electrical outlet protected by a fuse or circuit breaker. Then, press the Power button to turn on the washing machine.

Before you start

Initial settings

Set language

When you turn on the washing machine for the first time, you will be asked to choose a language. Select a preferred language. Then, the washing machine is ready for use.

Run Calibration (recommended)

Calibration ensures accurate weight detection by the washing machine. Make sure the drum is empty before running Calibration.

1. Press the Power button to turn on the washing machine.
2. Press and hold the Prefer Mode button for 3 seconds.
3. Press the Up/Down arrows to select Calibration. Then, press OK.
4. Press the Start/Pause button to start Calibration.
5. The door will be locked during the operation.

6. The drum keeps rotating clockwise and anticlockwise for several minutes.

7. When complete, the washing machine turns off automatically.

Laundry guidelines

STEP 1 - Sort

Sort the laundry according to these criteria:

• Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon.
  • Colour: Separate whites from colours.
• Size: Mixing different-sized items together in the drum improves the washing performance.
• Sensitivity: Wash delicate items separately using an Easy Iron option for pure, new woollen items, curtains, and silk items. Check the labels on the items.

Make sure to check the care label on the clothing, and sort them accordingly before starting the wash.

STEP 2 - Empty pockets

Empty all the pockets of your laundry items

- Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as the drum.

Turn clothing with buttons and embroideries inside out

• If pants or jacket zippers are open while washing, the drum may be damaged. Zippers should be closed and fixed with a string.
• Clothing with long strings may become entangled with other clothes. Make sure to tie the strings before starting the wash.

STEP 3 - Use a laundry net

• Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres may break through and tear other laundry items.
• Small, light clothing such as socks, gloves, stockings, and handkerchiefs may become caught around the door. Place them inside a fine laundry net.
• Do not wash the laundry net by itself without other laundry. This may cause abnormal vibrations that could move the washing machine and result in injury.

STEP 4 - Prewash (if necessary)

Select the Prewash option for the selected course if the laundry is heavily soiled. Do not use the Prewash option when detergent is manually added into the drum.

STEP 5 - Determine the load capacity

Do not overload the washing machine. Overloading may cause the washing machine to not wash properly. For the load capacity for the type of clothing, see page 26.

When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced. For bedding or bedding covers, the recommended maximum spin cycle speed is 800 rpm, and the load capacity is 2.0 kg or less.

CAUTION

If the laundry is unbalanced and the "UE" error code is displayed, redistribute the load. Unbalanced laundry may reduce the spinning performance.

STEP 6 - Apply a proper detergent type

The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), colour, wash temperature, and degree of soiling. Always use “low suds” laundry detergent, which is designed for automatic washing machines.

• Follow the detergent manufacturer's recommendations based on the weight of the laundry, the degree of soiling, and the hardness of the water in your local area. If you are not sure about the water hardness, contact a local water authority.
• Do not use detergent that tends to be hardened or solidified. This detergent may remain after the rinse cycle, blocking the drain outlet.

CAUTION

When washing wool using the wool course, use only a neutral liquid detergent. If used with the Wool course, powder detergent may remain on the laundry and discolour the laundry.

Detergent drawer guidelines

The washing machine provides a three-compartment dispenser: the left compartment for the main wash, the front-right for fabric softeners, and the rear-right for the preliminary wash.

I	Prewash detergent compartment
II	Main wash detergent compartment: powder detergents, water softeners, pre-soaking agents, bleach, and stain removers
※	Fabric softener compartment

Technical line drawing of a mechanical component with labeled parts (I, II, III), no readable text or symbols present.

CAUTION

• Do not open the detergent drawer while the washing machine is operating.

• Do not use the following types of detergent:

• Tablet or capsule types

• Ball or net types

- To prevent the compartment clogging, concentrated or highly-enriched agents (fabric softener or detergent) must be diluted with water before being applied.

The detergent drawer is located at the top-left corner of the washing machine.

1. Slide open the detergent drawer.
2. Apply an appropriate amount of detergent to the left compartment (Ⅱ).

To use a liquid detergent, see the Liquid detergent guide below.

Line drawing of a hand inserting a card into a device (no text or symbols)

1. Apply an appropriate amount of fabric softener to the front-right compartment (*) if necessary.

Do not exceed the max line (A) which is marked on the compartment.

Line drawing of a hand inserting a component into a device (no text or symbols)

1. If selecting the Prewash option, apply an appropriate amount of detergent to the rear-right compartment (I).
2. Slide the detergent drawer inward to close it.

Line drawing of a hand using a tool to adjust or install a device into a container (no text or symbols visible)

Liquid detergent container (Applicable models only)

To use a liquid detergent, first put the provided liquid detergent container in the main wash detergent compartment (⑪). Then, apply an appropriate amount of detergent to the container. Do not exceed the max line which is marked on the inner of the container.

CAUTION

Remove the liquid detergent container if using a powder detergent.

Top-down line drawing of a mechanical component or bracket (no text or symbols)

Operations

Control panel

SUPER ECO WASH OUTDOOR CARE BABY CARE DELICATES DAILY WASH DARK CARMENT SPECIALTY CYCLE ECO DRUM CLEAN COTTON cotton c cotton SYNTHETICS wedding WOOL RINSE+SPIN drum cleaning Eco DRUM CLEAN Tactipin (hotcos) Temp ارعية الحرازة Spin دراز Options خيازات Prefer Mode ال clients المكوي 9710865432 *Hold 3 sec(1) أشر بصضط لتمان 3ه ترفي OK ↓ ↑ ↓ ← →

1 Course Selector Turn the dial to select a course.
2 Display area		Displays information of the current course including the course name, remaining washing time, and settings.
3 Temp.		Press to change the water temperature for the current course. Press and hold for 3 seconds to turn on/off the Drum Light.
4 Rinse		Press to change the rinse times for the current course. You can set the rinse times up to 5.
5 Spin		Press to change the spinning speed for the current course. • Rinse Hold: The final rinse cycle is suspended so that the laundry remains in the water. To unload the laundry, run a drain or spin cycle. • No Spin: The drum does not spin after the final drain cycle.
6 Options Press to enter the Options screen.
7 Prefer Mode		Press to enter custom options screen. 3 custom options are available but multiple selection is not allowed. Press and hold for 3 seconds to enter the Settings screen.
8	Navigation buttons	Use to navigate through the menus or to adjust the value of the settings: Temp., Rinse, and Spin.
9 Start/Pause		Press to start or stop an operation.
10	Power	Press to turn on/off the washing machine.

Simple steps to start

1. Press the Power button to turn on the washing machine.
2. Turn the Course Selector to select a course.
3. Change the course settings (Temp., Rinse, and Spin) as necessary.
4. To add an option, press the Options button to display the Options screen. Press the Up/Down arrows to select an option item, and press OK.
5. To select a preferred mode, press the Prefer Mode to display the Prefer Mode screen. Press the Up/Down arrows to select a mode, and press OK.
6. Press the Start/Pause button.

To change the course during operation

1. Press the Start/Pause button to stop operation.
2. Select a different course.
3. Press the Start/Pause button again to start the new course.

Course overview

Standard courses

Course Description & Max load (kg)
COTTON	For cottons, bed linens, table linens, underwear, towels, or shirts.The washing time and the number of rinse cycles are automatically adjusted according to the load.	Max
	Optimal performance with lower energy for cotton fabrics, bed linens, table linens, underwear, towels, or shirts.For energy saving, the actual washing temperature may be lower than specified.	Max
SYNTHETICS	For blouses or shirts that are made of polyester (diolen, trevira), polyamide (perlon, nylon), or the like.	6
BEDDING	For bed spreads, bed sheets, bedding covers, etc.For best results, wash only 1 type of bedding and make sure the load weighs less than 2.5 kg.	2.5
WOOL	Specific for machine-washable wool for loads less than 2.0 kg.The wool course features gentle cradling and soaking to protect the wool fibres from shrinkage/distortion.A neutral detergent is recommended.	2
SUPER ECO WASH	Low-temperature Eco Bubble contributes to power saving. 6
OUTDOOR CARE	For outdoor clothes, skiwear, and sportswear that are made of functional materials such as spandex, stretch, and micro-fibre.	2
BABY CARE	Featuring a high-temperature wash and extra rinses to ensure that no powder detergent remains.	6
DELICATES	For sheer fabrics, bras, lingerie (silk), and other handwash-only fabrics.For best performance, use liquid detergent.	2
DAILY WASH • For everyday items such as underwear and shirts. 4
DARK GARMENT	Featuring additional rinses and reduced spinning to ensure that the laundry is washed gently and rinsed thoroughly.	6
RINSE+SPIN	Featuring an additional rinse after applying fabric softener to the laundry.	-
ECO DRUM CLEAN	Cleans the drum by removing dirt and bacteria from the drum.Perform once every 40 washes with no detergent or bleach applied.Make sure the drum is empty.Do not use any cleaning agents for cleaning the drum.	-

English - 27

SPECIALTY CYCLE

Six specialty courses are designed to effectively remove specific types of stains and dirt that may accumulate on specific types of activities ranging from household work to professional mountain-climbing.

Course Description & Max load (kg)
Cooking&Dining • This course removes food spills and cooking stains efficiently. 4
Gardening	• This course removes grass and mud/dirt stains and cleans sweat and skin oils efficiently.	4
Active Sports	• This course removes grass, soil, mud, light food stains, sweat, and make-up efficiently.• Do not use this course for waterproof clothing. This may result in damage to the waterproof or breathable capabilities.	4
Active Kids	• The Active Kids course is for most children's clothing. This course removes food, fruit juice, drinks, mud, soil, ink, and crayon stains efficiently.	4
Working&Everyday	• The Working&Everyday course is for lightly soiled clothing. This course removes light ink and pencil stains and cleans normal day to day stains efficiently.	4
Hygiene Care • This course removes skin oils and blood stains efficiently. 4

To select a SPECIALTY CYCLE

1. Turn the Course Selector to select SPECIALTY CYCLE. The SPECIALTY CYCLE screen appears.
2. Press the Up/Down arrows to select a course, and then press OK.

Options

Option Description
	Pre Wash	This will add a preliminary washing cycle before the main wash cycle.
	Intensive	For badly soiled laundry. The operation time for each cycle is longer than normal.
	Soak	This option effectively removes stains by soaking the laundry.Each soak cycle spins the drum for 1 minute and stands still for 4 minutes, totaling 6 times for 30 minutes.
	Easy Iron	The spinning speed decreases to reduce wrinkles of the laundry.Set the spinning speed up to 800 rpm.
	Quick Wash	Specific to less soiled garments with less than a 2 kg load.It takes a minimum of about 15 minutes, depending on the conditions such as the water pressure, water hardness, and/or extra options selected.The Quick Wash time increases in this sequence:Off > 15 min > 20 min > 30 min > 40 min > 50 min > 60 min.A recommended amount of detergent is less than 20 g (for a 2 kg load)
	Delay End • The displayed time refers to the end time of a selected course.

Prefer Mode

Mode Description
	Speed Wash	This changes the course settings to reduce the overall washing time.The recommended laundry load is less than 6.0 kg for the COTTON course with Speed Wash enabled.
	Eco Wash	This changes the course settings to save the overall power consumption.
	Silent Wash	This changes the course settings to reduce operating noise and vibration.

Delay End

You can set the washing machine to finish the current course at a specific number of hours later. This is useful if you want to finish the wash by the time you come home from work.

1. Select a course. Then change the course settings if necessary.
2. Press the Options button.

Then, select options by pressing Up/Down and Ok.

1. Select the Delay End.
2. Use the arrows to set the end time of the current course, and press OK.
3. Press Start/Pause button.

Use case

You want to finish a two-hour course 3 hours later from now. For this, you add the Delay End option to the current course with the 3-hour setting, and press the Start/Pause button at 2:00 p.m. Then, what happens? The washing machine starts operating at 3:00 p.m., and ends at 5:00 p.m. Provided below is the time line for this example.

2:00 pm

Set the Delay End to 3 hours.

3:00 pm

Start

5:00 pm

End

English - 30

Settings

Press and hold Prefer Mode button for 3 seconds to enter the Settings screen.

Child Lock

To prevent accidents by children or infants, Child Lock locks all buttons. However, Child Lock holds its activation until you press the Start/Pause button. Until then, you can change settings by pressing corresponding buttons.

• To activate the Child Lock, press the Up/Down arrows to select Child Lock and press OK.
- To suspend or deactivate the Child Lock, select Child Lock and press OK once to suspend it, or press OK twice to deactivate it.

(In the suspended state, you can open the door or manipulate buttons. However, once the washing machine starts operation, it will reactivate the Child Lock)

To add detergent or more laundry in the drum, or to change the course settings in the Child Lock state, you must first stop or release the Child Lock.

Language

Select a preferred menu language.

1. Press the Up/Down arrows to select Language and press OK.
2. Press the Up/Down arrows to select preferred menu language and press OK.

Sound

Mute or unmute the sound.

- To mute or unmute the sound, press the Up/Down arrows to select Sound and press OK to on or off.

Brightness

Set the brightness of LCD screen

1. Press the Up/Down arrows to select Brightness and press OK.
2. Press the Up/Down arrows to increase or decrease the brightness level and press OK.

License Info

- Press the Up/Down arrows to select License Info and press OK.

Calibration

Calibration ensures accurate weight detection by the washing machine. Make sure the drum is empty before running Calibration.

1. Press the Up/Down arrows to select Calibration. Then, press OK.

2. Press the Start/Pause button to start Calibration.

3. The door will be locked during the operation.

4. The drum keeps rotating clockwise and anticlockwise for several minutes.

5. When complete, the washing machine turns off automatically.

Eco Check

The energy/water efficiency of the current course is displayed with a technical summary of power consumption and water level. This is available only while the washing machine is operating.

- Press and hold the Spin and Options buttons simultaneously for 3 seconds. A summary screen appears.

The technical summary may differ from actual usage.

Drum Light

• To turn the Drum Light on or off, press and hold the Temp. button for 3 seconds.
- The drum light turns off automatically after 5 minutes.

Maintenance

Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle.

ECO DRUM CLEAN

Perform this course regularly to clean the drum and to remove bacteria from it.

1. Press the Power button to turn on washing machine.
2. Turn the Course Selector to select ECO DRUM CLEAN.
3. Press the Start/Pause button.

The water temperature for ECO DRUM CLEAN is set to 70 °C, which cannot be changed.

CAUTION

Do not use any cleaning agents for cleaning the drum. Chemical residue in the drum deteriorates the washing performance.

ECO DRUM CLEAN reminder

• The ECO DRUM CLEAN reminder appears on the main screen once every 40 washes. It is advisable to perform the ECO DRUM CLEAN regularly.
• When you first see this reminder, you can ignore the reminder for 6 consecutive times. From the 7th wash, the reminder does not appear. However, it appears again on the second 40th wash.

Smart check

To enable this function, you must first download the Samsung Smart Washer at the Play Store or the Apple Store, and install it on a mobile device featuring the camera operation.

The Smart Check function has been optimized for:

Galaxy & iPhone series (cannot be supported for some models)

The washing machine runs the self-diagnosis in the background, and displays an error code if an error is found. If this is the case, follow the steps below:

1. Run the Samsung Smart Washer app on your mobile device, and tap Smart Check.

2. Present the mobile device to the washing machine's display panel so that the mobile device and the washing machine face each other. Then, the error code will be recognized automatically by the app.

3. When the error code is recognized correctly, the app provides detailed information for the error with further actions.

- The function name, Smart Check, may differ depending on the language.

- If the washing machine reflects light on the display, the app may fail to recognize the error code.

- If the app fails to recognize the Smart Check code consecutively, enter the error code manually onto the app screen.

Emergency drain

In case of a power failure, drain the water inside the drum before taking out the laundry.

1. Unplug the power cord of the washing machine from the main socket.
2. Gently press the top area of the filter cover to open.

Diagram showing a hand inserting a circular component into a device with a close-up view of the internal components.

1. Gently pull out the emergency drain tube.

Line drawing of a medical device with tubing and central connector (no text or symbols)

1. While holding the end of the drain tube, open the tube cap.

Line drawing of a hand holding a tool interacting with a mechanical device (no text or symbols)

1. Let the water run into a container.
2. Close the tube cap, and reinsert the drain tube.
3. Close the filter cover.

Illustration of a hand pouring liquid into a bowl using a tool (no text or symbols)

English - 35

Cleaning

Surface of the washing machine

Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine.

Mesh filter

Clean the mesh filter of the water supply hose once or twice a year.

1. Turn off the washing machine, and unplug the power cord.
2. Close the water tap.
3. Loosen and disconnect the water supply hose from the back of the washing machine. Cover the hose with a cloth to prevent water from gushing out.

Line drawing of a car fuel nozzle assembly (no text or symbols)

1. Use pliers to pull out the mesh filter from the inlet valve hole.

2. Submerge the mesh filter deeply in water so that the threaded connector is also submerged.

3. Dry the mesh filter completely in the shade.

4. Reinsert the mesh filter into the water supply hose, and place the water supply hose in the original position.

5. Open the water tap.

Line drawing of a hand using a power tool to connect a component into a socket (no text or symbols)

If the mesh filter is clogged, an error code of "4E" appears on the screen.

Debris filter

It is advisable to clean the debris filter 5 or 6 times a year to prevent its clogging. A clogged debris filter may reduce the bubble effect.

1. Turn off the washing machine, and unplug the power cord.

2. Drain the remaining water inside the drum by referring to "Emergency drain" on page 35.

3. Open the filter cover using a coin or key.

4. Turn the debris filter cap to the left, and drain off the remaining water.

5. Remove the debris filter.

6. Clean the debris filter using soft brushes. Make sure the drain pump propeller inside the filter is unclogged.

7. Reinsert the debris filter, and turn the filter cap to the right.

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Illustration of hands using a tool to clean or repair a sink (no text or symbols visible)

- To open the safety filter cap, push in and turn it anticlockwise. The spring of the cap helps to open the cap.

• To close the safety filter cap, turn it clockwise. The spring makes a rattling sound, which is normal.

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- If the debris filter is clogged, an error code of "5E" appears on the screen.

CAUTION

- Make sure the filter cap is closed properly after cleaning the filter. Otherwise, this may cause a leak.

- Make sure the filter is inserted properly after cleaning it. Otherwise, this may cause an operational failure or a leak.

Detergent Drawer

1. While holding down the release lever (A) on the inner of the drawer, slide open the drawer.
2. Remove the release lever and the liquid detergent container from the drawer.

Diagram showing hand operating a device with labeled component 'A' and directional arrow indicating action

1. Clean the drawer components in flowing water using a soft brush.

Illustration of a hand using a handheld device to interact with a device, showing two zoomed-in insets (no text or symbols present)

1. Clean the drawer recess using a soft brush.
2. Reinsert the release lever and the liquid detergent container to the drawer.
3. Slide the drawer inward to close it.

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To remove remaining detergent, perform the RINSE+SPIN course with the drum being empty.

Recovery from freezing

The washing machine may freeze when it drops below 0 °C.

1. Turn off the washing machine, and unplug the power cord.
2. Pour warm water over the water tap to loosen the water supply hose.
3. Disconnect the water supply hose, and soak it in warm water.
4. Pour warm water into the drum and leave it for about 10 minutes.
5. Reconnect the water supply hose to the water tap.

If the washing machine still doesn't operate normally, repeat the above steps until it operates normally.

Care against an extended time of disuse

Avoid leaving the washing machine unused for an extended time.

If this is the case, drain the washing machine and unplug the power cord.

1. Turn the Course Selector to select a RINSE+SPIN.
2. Empty the drum, and press Start/Pause button.
3. When the course is complete, close the water tap and disconnect the water supply hose.
4. Turn off the washing machine, and unplug the power cord.
5. Open the door to let air circulate through the drum.

Troubleshooting

Checkpoints

If you encounter a problem with the washing machine, first check the table below and try the suggestions.

Problem Action
The washing machine won't start.	Make sure the washing machine is plugged in.Make sure the door is properly closed.Make sure the water tap is open.Press the Start/Pause button again.
Water supply is insufficient, or no water is supplied.	Open the water tap fully.Make sure the water supply hose is not frozen.Make sure the water supply hose is not kinked or clogged.Clean the filter on the water supply hose.
Has detergent remaining in the detergent drawer after the wash cycle is complete	Make sure your washing machine is running with sufficient water pressure.Make sure the detergent is added to the center of the detergent drawer.
The washing machine vibrates badly or makes noise.	Make sure the washing machine is installed on a level floor. If the floor is not level, use the levelling feet to adjust the level.Make sure that the shipping bolts are removed.Make sure the washing machine is not touching any other object.Make sure the laundry load is balanced.
The washing machine does not drain and/or spin.	Make sure the drain hose is straightened all the way to the drain system.Make sure the debris filter is not clogged.
The door won't open.	Press the Start/Pause button to stop the washing machine.The door stays locked as long as the washing machine is still hot inside after a heating operation.Deactivate the Child Lock if activated.

If a problem persists, contact a local Samsung service centre.

Information codes

If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions.

Problem Action
dE	Make sure the door is properly closed.Make sure laundry is not caught in the door.
4E	Make sure the water tap is open.Make sure the washing machine is operating with sufficient water pressure,Clean the mesh filter as it may be clogged.
5E	Clean the debris filter as it may be clogged.Make sure the drain hose is not kinked all the way to the drain system.
UE • The laundry load is unbalanced. Spread the laundry evenly.
cE/3E/Uc •	This is not user-repairable. Contact a local Samsung service centre.

If any information code keeps appearing on the screen, contact a local Samsung service centre.

Specifications

Protecting the environment

• This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the door so that animals and small children cannot get trapped inside the appliance.
• Do not exceed the detergent quantities recommended in the detergent manufacturer's instructions.
• Use stain removal products and bleaches before the wash cycle only when strictly necessary.
• Save water and electricity by only washing full loads (the exact amount depends upon the program used).

Fabric care chart

The following symbols provide garment care directions. The care labels include four symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures consistency among garment manufacturers of domestic and imported items. Follow the care label directions to maximize garment life and reduce laundry problems.

	Resistant material Do not iron
	Delicate fabric Can be dry cleaned using any any		solvent
	Item can be washed at 95 °C Dry Clean
	Item can be washed at 60 °C Dry clean with perchloride, lighter fuel, pure alcohol or R113 only
	Item can be washed at 40 °C Dry clean with aviation fuel, pure alcohol or R113 only
	Item can be washed at 30 °C Do not dry clean
	Hand wash only Dry flat
	Dry clean only Can be hung to dry
	Can be bleached in cold water Dry on clothes hanger
	Do not bleach Tumble dry, normal heat
	Can be ironed at 200 °C max Tumble dry reduced heat
	Can be ironed at 150 °C max Do not tumble dry
	Can be ironed at 100 °C max

Specification sheet

The manufacturer's name and/or his trademark		SAMSUNG
Country of origin Made in Korea
The type number WW10H8*****
Kind of washing machine		Automatic electric Washing machine
Washing system		Washing machine with drum system
Rated voltage (volts) 230 V~
Rated frequency (Hz) 60 Hz
Rated power input (watt or kW)	Rated power input 2200 W
	Wash heater 2000 W
	Main motor 600 W
	Pump motor 30 W
	Circulation motor 30 W
Standard (rated) washing capacity (kg) 10.0 kg
Standard quantity of used water (litre) 86 ℓ
Washing machine class Class I
IP number IPX4
The maximum permissible inlet water pressure 800 kPa
The minimum permissible inlet water pressure 50 kPa
Water volume 78 ℓ
Dimensions W600 x D600 x H850 (mm)
Net weight		73 kg
Spin revolutions		1400 rpm

• The washing machine shall not be installed at a humid place.
• The wringer must be switched off when not in use.
• The washing machine must not be operated by children.
- The appearance and specifications of the product are subject to change without prior notice for purposes of product enhancement.
• The hands shall not be inserted into running water extracting tub.
- The washing machine whose lid can be opened during water extraction, that if it takes 15 s or more for complete stop of water-extracting chamber tub such a case should be understood as a trouble.

The energy label specifications have been determined by using the following program according to SASO 2692 and SASO 2693.

• The program for WW10H8***** is ☐ Cotton 40 °C, 2 rinses, Intensive, 1400 rpm

Memo

Memo

Memo

SAMSUNG

QUESTIONS OR COMMENTS?

COUNTRY CALL OR VISIT US ONLINE AT
SAUDI ARABIA 800 247 3457 (800 24/7 HELP)	www.samsung.com/sa/homewww.samsung.com/sa_en

DC68-03378M-05

WW12H8*****

WW10H8*****

Diagram of a washing machine with labeled parts including wheels, buttons, and accessories

Hand operating a mechanical component with an arrow indicating direction (no text or symbols visible)

Diagram showing a hand holding a circular object with a black arrow pointing to it, no text or symbols present

Technical line drawing of a device casing with internal components and mounting holes (no text or symbols)

The image contains no legible text or symbols. According to the guidelines, non-text figures/diagrams are stylistic or decorative elements and must be ignored. Therefore, no OCR output is generated.

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Technical diagram of a mechanical valve or fitting with labeled components and symbols

Illustration of a hand using a tool to adjust or install a faucet (no text or symbols present)

Line drawing of a car fuel pump assembly (no text or symbols)

Diagram of two identical faucet fittings with black X marks indicating no change or failure, no text or symbols present.

Line drawing of a faucet with a valve and base mount (no text or symbols)

اءبه كما هو مبين.

قذير

Diagram of two connected electrical connectors with hoses (no text or symbols)

Diagram of a bathroom sink with labeled components and a magnified inset showing a curved structure labeled A.

Line drawing of a washing machine with a vertical pipe and a small asterisk symbol (no text or labels)

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Line drawing of a hand inserting a plastic into a device (no text or symbols)

الغسيل لفتحه.

Line drawing of a hand inserting a component into a device (no text or symbols)

©

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Top-down line drawing of a mechanical component with a central cylindrical feature (no text or symbols)

Illustration showing a hand inserting a device into a device with a magnified view of the interior (no text or symbols)

ة من الأخذ الرئيس.

طاء الصفة لفتحها.

Technical line drawing of a mechanical device with no visible text or symbols

1. ف عند الطواري برفق.

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٤.Code: ١٠٠٠

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