WD16J7800KS1 - Washing machine SAMSUNG - Free user manual and instructions

USER MANUAL WD16J7800KS1 SAMSUNG

What you need to know about the safety instructions 4

Important safety symbols 4

Important safety precautions 5

Critical installation warnings 8

Installation cautions 10

Critical usage warnings 10

Usage cautions 12

Critical cleaning warnings 15

Installation 16

What's included 16

Installation requirements 18

Step-by-step installation 20

Before you start 29

Initial settings 29

Laundry guidelines 30

Detergent drawer guidelines 32

Operations 35

Control panel 35

Simple steps to start 36

Cycle overview 38

Special features 42

Settings 45

Maintenance 47

Eco Drum Clean 47

Smart Check 48

Emergency drain 49

Cleaning 50

Recovery from freezing 54

Care against an extended time of disuse 54

Troubleshooting 55

Checkpoints 55 Information codes 59

Specifications 62

Fabric care chart 62 Protecting the environment 63 Specification sheet 64

Packing & unpacking 65

Packing 65 Unpacking 65

Safety information

Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine's many benefits and features.

What you need to know about the safety instructions

Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive features and functions of your new appliance. Please store the manual in a safe location close to the appliance for future reference. Use this appliance only for its intended purpose as described in this instruction manual.

Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution and care when installing, maintaining and operating your washing machine.

Because the following operating instructions cover various models, the characteristics of your washing machine may differ slightly from those described in this manual and not all warning signs may be applicable. If you have any questions or concerns, contact your nearest service centre or find help and information online at www.samsung.com.

Important safety symbols

What the icons and signs in this user manual mean:

WARNING

Hazards or unsafe practices that may result in severe personal injury, death and/or property damage.

CAUTION

Hazards or unsafe practices that may result in personal injury and/or property damage.

NOTE

Indicates that a risk of personal injury or material damage exists.

Read the instructions

These warning signs are here to prevent injury to yourself and others. Please follow them explicitly.

Please follow them explicitly.

After reading this manual, store it in a safe place for future reference.

Read all instructions before using the appliance.

As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.

Important safety precautions

WARNING

To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
2. For use in Europe: This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
3. Children should be supervised to ensure that they do not play with the appliance.

Safety information

1. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
2. The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused.
3. For appliances with ventilation openings in the base, that a carpet must not obstruct the openings;
4. For use in Europe: Children of less than 3 years should be kept away unless continuously supervised.
5. CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
6. The tumble dryer is not to be used if industrial chemicals have been used for cleaning.
7. The lint trap has to be cleaned frequently, if applicable.
8. Lint must not to be allowed to accumulate around the tumble dryer. (not applicable for appliances intended to be vented to the exterior of the building)
9. Adequate ventilation has to be provided to avoid the back flow of gases into the room from appliances burning other fuels, including open fires.

10. Do not dry unwashed items in the tumble dryer.

11. Items that have been soiled with substances such as cooking oil, acetone, alcohol, petrol, kerosene, spot removers, turpentine, waxes and wax removers should be washed in hot water with an extra amount of detergent before being dried in the tumble dryer.

12. Items such as foam rubber (latex foam), shower caps, waterproof textiles, rubber backed articles and clothes or pillows fitted with foam rubber pads should not be dried in the tumble dryer.
13. Fabric softeners, or similar products, should be used as specified by the fabric softener instructions.
14. The final part of a tumble dryer cycle occurs without heat (cool down cycle) to ensure that the items are left at a temperature that ensures that the items will not be damaged.
15. Remove all objects from pockets such as lighters and matches.
16. WARNING: Never stop a tumble dryer before the end of the drying cycle unless all items are quickly removed and spread out so that the heat is dissipated.
17. Exhaust air must not be discharged into a flue which is used for exhausting fumes from appliances burning gas or other fuels.
18. The appliance must not be installed behind a lockable door, a sliding door or a door with a hinge on the opposite side to that of the tumble dryer, in such a way that a full opening of the tumble dryer door is restricted.

19. WARNING: The appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by a utility.

20. This appliance is intended to be used in household only and it is not intended to be used such as:

21. staff kitchen areas in shops, offices and other working environments;

22. farm houses;
23. by clients in hotels, motels and other residential type environments;
24. bed and breakfast type environments;
25. areas for communal use in blocks of flats or in launderettes.

Critical installation warnings

WARNING

The installation of this appliance must be performed by a qualified technician or service company.

- Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury.

The appliance is heavy, therefore take care when lifting it.

Plug the power cord into a wall socket that meets local electrical specifications. Use the socket for this appliance only, and do not use an extension cord.

• Sharing a wall socket with other appliances using a power strip or extending the power cord may result in electric shock or fire.
• Ensure that the power voltage, frequency, and current are the same as those of the product specifications. Failure to do so may result in electric shock or fire. Plug the power plug into the wall socket firmly.

Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis.

• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or fire.
• Plug the power plug into the wall socket so that the cord is running towards the floor. If you plug the power plug into the socket in the opposite direction, the electric wires within the cable may be damaged and this may result in electric shock or fire.

Keep all packaging materials out of the reach of children as these may be dangerous.

- If a child places a bag over its head, it may suffocate. When the appliance, power plug or power cord is damaged, contact your nearest service centre.

This appliance must be properly grounded.

Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.

• This may result in electric shock, fire, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national regulations.

Do not install this appliance near a heater or any inflammable material.

Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or water (rain drops).

Do not install this appliance in a location exposed to low temperatures.

- Frost may cause the tubes to burst.

Do not install this appliance in a location where gas may leak.

• This may result in electric shock or fire.

Do not use an electric transformer.

• This may result in electric shock or fire.

Do not use a damaged power plug, damaged power cord, or loose wall socket.

• This may result in electric shock or fire.

Do not pull or excessively bend the power cord.

Do not twist or tie the power cord.

Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance.

• This may result in electric shock or fire.

Do not pull the power cord when unplugging the power plug.

• Unplug the power plug by holding the plug.
• Failure to do so may result in electric shock or fire.

This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are accessible.

Installation cautions

CAUTION

This appliance should be positioned in such a way that the power plug is easily accessible.

- Failure to do so may result in electric shock or fire due to electric leakage.

Install your appliance on a solid, level floor that can support its weight.

- Failure to do so may result in abnormal vibrations, movement, noise, or problems with the product.

Critical usage warnings

WARNING

If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest service centre.

• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.

If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest service centre.

- Failure to do so may result in electric shock or fire.

In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power plug. Do not touch the appliance or power cord.

• Do not use a ventilating fan.
• A spark may result in an explosion or fire.

Do not let children play in or on the washing machine. In addition, when disposing of the appliance, remove the washing machine door lever.

- If trapped inside the product, children may suffocate to death.

Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washing machine before using it.

Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other inflammable or explosive substances.

- This may result in electric shock, fire, or an explosion.

Do not open the washing machine door by force while it is operating (high-temperature washing/drying/spinning).

- Water flowing out of the washing machine may result in burns or cause the floor to be slippery. This may result in injury.

• Opening the door by force may result in damage to the product or injury.
  Do not insert your hand under the washing machine while an operation is in progress.
  • This may result in injury.

Do not touch the power plug with wet hands.

• This may result in electric shock.

Do not turn the appliance off by unplugging the power plug while an operation is in progress.

- Plugging the power plug into the wall socket again may cause a spark and result in electric shock or fire.

Do not let children or the infirm use this washing machine without proper supervision. Do not let children climb in or onto the appliance.

• This may result in electric shock, burns or injury.

Do not insert your hand or a metal object under the washing machine while it is operating.

• This may result in injury.

Do not unplug the appliance by pulling the power cord. Always grip the plug firmly and pull it straight out of the outlet.

- Damage to the power cord may cause a short-circuit, fire and/or electric shock.

Do not attempt to repair, disassemble, or modify the appliance yourself.

• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
• When the appliance needs to be repaired or reinstalled, contact your nearest service centre.
• Failure to do so may result in electric shock, fire, problems with the product, or injury.

If the water supply hose comes loose from the water tap and floods the appliance, unplug the power plug.

- Failure to do so may result in electric shock or fire.

Unplug the power plug when the appliance is not being used for long periods of time or during a thunder or lightning storm.

- Failure to do so may result in electric shock or fire.

If any foreign substance enters into the appliance, unplug the power plug and contact your nearest Samsung Customer Service.

• This may result in electric shock or fire.

Do not let children (or pets) play in or on your washing machine. The washing machine door does not open easily from the inside and children may be seriously injured if trapped inside.

Usage cautions

CAUTION

When the washing machine is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washing machine using a damp, soft cloth.

- Failure to do so may result in discolouration, deformation, damage, or rust.

The front glass may be broken by a strong impact. Take care when using the washing machine.

- If the glass is broken, it may result in injury.

After a water supply failure or when reconnecting the water supply hose, open the water tap slowly.

Open the water tap slowly after a long period of non-use.

- The air pressure in the water supply hose or the water pipe may damage a product part or result in a water leak.

If a draining error occurs during an operation, check if there is a draining problem.

- If the washing machine is used when it is flooded because of a draining problem, it may result in electric shock or fire.

Insert the laundry into the washing machine completely so that the laundry does not get caught in the door.

- If laundry gets caught in the door, it may result in damage to the laundry or the washing machine, or result in a water leak.

Turn the water supply off when the washing machine is not being used.

- Ensure that the screws on the water supply hose connector are properly tightened.

Ensure that the rubber seal and front door glass are not contaminated by a foreign substance (e.g. waste, thread, hair, etc.).

- If a foreign substance is caught in the door or the door is not completely closed, it may cause a water leak.

Open the water tap and check if the water supply hose connector is firmly tightened and that there is no water leak before using the product.

- If the screws on the water supply hose connector are loose, it may result in a water leak.

The product you have purchased is designed for domestic use only.

Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.

Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.

- This may result in electric shock, fire, problems with the product, or injury.

Do not spray volatile material such as insecticide onto the surface of the appliance.

- As well as being harmful to humans, this may result in electric shock, fire or problems with the product.

Do not place objects that generate electromagnetic fields near the washing machine.

• This may result in injury due to a malfunction.

Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.

• This may result in burns or injury.

Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a special cycle for washing these items.

(*): Woollen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat suits, and bicycle, motor cycle and car covers, etc.

• Do not wash thick or hard mats even if the washing machine mark is on the care label. This may result in injury or damage to the washing machine, walls, floor, or clothing due to abnormal vibrations.
• Do not wash throw rugs or doormats with rubber backing. The rubber backing may come off and stick to inside the drum, and this may result in malfunction such as a drainage error.

Do not operate the washing machine when the detergent drawer is removed.

- This may result in electric shock or injury due to a water leak.

Do not touch the insides of the drum during or just after drying as it is hot.

• This may result in burns.

Do not insert your hand into the detergent drawer.

- This may result in injury as your hand may be caught by the detergent input device.

- The liquid detergent guide (applicable models only) is not used for powder detergent. Remove the guide when using powder detergent.

Do not place any objects (such as shoes, food waste, animals) other than laundry into the washing machine.

Safety information

- This may result in damage to the washing machine, or injury and death in the case of pets due to the abnormal vibrations.

Do not press the buttons using sharp objects such as pins, knives, fingernails, etc.

• This may result in electric shock or injury.

Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops or massage clinics.

• This may cause the rubber seal to become deformed and result in a water leak.

Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long periods of time.

• This may cause the drum to rust.

- If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to the surface and use a sponge to clean it. Never use a metal brush.

Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by dry cleaning detergent.

- This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil.

Do not use water from water cooling/heating devices.

• This may result in problems with the washing machine.

Do not use natural hand-washing soap for the washing machine.

- If it hardens and accumulates inside the washing machine, it may result in problems with the product, discolouration, rust, or bad odours.

Place socks and brassieres in a washing net and wash them with the other laundry.

Do not wash large laundry items such as bedding in the washing net.

- Failure to do so may result in injury due to abnormal vibrations.

Do not use hardened detergent.

• If it accumulates inside the washing machine, it may result in a water leak.

Make sure that the pockets of all the clothing items to be washed are empty.

- Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive damage to the appliance.

Do not wash clothing with large buckles, buttons or other heavy metal objects.

Sort the laundry by color on the basis of its colorfastness and select the recommended cycle, water temperature and additional functions.

• This may result in discoloration or fabric damage.

Take care that children's fingers are not caught in the door when you close it.

- Failure to do so may result in injury.

Critical cleaning warnings

WARNING

Do not clean the appliance by spraying water directly onto it.

Do not use a strong acidic cleaning agent.

Do not use benzene, thinner or alcohol to clean the appliance.

- This may result in discolouration, deformation, damage, electric shock or fire.

Before cleaning or performing maintenance, unplug the appliance from the wall socket.

- Failure to do so may result in electric shock or fire.

Installation

Follow these instructions carefully to ensure proper installation of the washing machine and to prevent accidents when doing laundry.

What's included

Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer.

Diagram of a washing machine with labeled parts including front, rear, and side views

01 Detergent drawer

04 Worktop

07 Levelling feet

02 Door

05 Control panel

03 Add Door

06 Drum

Spanner Bolt caps Drain hose

Cold water hose Hot water hose

NOTE

• Bolt caps: The provided number (3 to 6) of bolt caps depends on the model.
  • Hot water hose: Applicable models only.
• The appearance of the machine and provided accessories may differ with the model.
• If you lose an accessory and want to purchase a replacement, contact a local Samsung customer center or the retailer.

CAUTION

• Do not reuse old water hoses, which may leak or burst, causing flooding and/or property damage.
  • Make sure the rubber washers are inserted in each coupling of the water hose.

NOTE

An adjustable wrench or 10 mm open-end wrench is required for removing the shipping bolts.

Installation requirements

Electrical supply and grounding

• AC 230 V / 60 Hz fuse or circuit breaker is required.
• Use an individual branch circuit specific to the washing machine.

To ensure proper grounding, the washing machine comes with a power cord featuring a three-prong grounding plug for use in a properly installed and grounded outlet.

Check with a qualified electrician or service person if you are not sure about the grounding.

Do not modify the provided plug. If it does not fit the outlet, call a qualified electrician to install a proper outlet.

WARNING

• Do NOT use an extension cord.
• Use only the power cord that comes with the washing machine.
• Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes.
• Improperly connected grounding conductors may cause electric shock.

Water supply

A proper water pressure for this washing machine is between 50 kPa and 800 kPa. Water pressure less than 50 kPa may cause the water valve not to close completely. Or, it may take longer to fill the drum, causing the washing machine to turn off. Water taps must be within 120 cm from the rear of the washing machine so that the provided inlet hoses reach the washing machine.

To reduce the risk of leaks:

• Make sure water taps are easily accessible.
• Turn off the taps when the washing machine is not in use.
• Check for any leaks at the water inlet hose fittings on a regular basis.

CAUTION

Before using the washing machine for the first time, check all connections at the water valve and taps for any leaks.

Drain

Samsung recommends a standpipe in height of 60-90 cm. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.

Flooring

For best performance, the washing machine must be installed on a solid floor. Wood floors may need to be reinforced to minimize vibration and/or unbalanced loads. Carpeting and soft tile surfaces are not a good resistance to vibrations and may cause the washing machine to move slightly during the spin cycle.

CAUTION

Do NOT install the washing machine on a platform or a poorly supported structure.

Water temperature

Do not install the washing machine in areas where water may freeze as the washing machine always retains some water in its water valves, pumps, and/or hoses. Frozen water left in the connection parts may cause damage to belts, the pump, and other components of the washing machine.

Alcove or closet installation

Minimum clearance for stable operation:

Sides 25 mm
Top 25 mm
Rear 50 mm
Front 550 mm

If both the washing machine and a dryer are installed in the same location, the front of the alcove or closet must have at least a 550 mm unobstructed air opening. Your washing machine alone does not require a specific air opening.

Step-by-step installation

STEP 1 Select a location

Location requirements:

• Solid, level surface without carpeting or flooring that may obstruct ventilation
• Away from direct sunlight
- Adequate room for ventilation and wiring
- The ambient temperature is always higher than the freezing point (0 °C)
• Away from a heat source

STEP 2 Remove the shipping bolts

Illustration of a hand using a tool to adjust or install a mechanical component, with no visible text or symbols.

Hand holding a circular button with an arrow pointing to a circular component (no text or symbols visible)

Unpack the product package and remove all shipping bolts.

1. Loosen all shipping bolts on the rear of the machine using the supplied spanner.

2. Fill the holes with the supplied plastic bolt caps.

Keep the shipping bolts for future use.

Top-down schematic of a device casing with cable and mounting points (no text or symbols)

1. Close all plastic bolt caps on the rear of the washing machine.

WARNING

Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out of children's reach.

STEP 3 Adjust the levelling feet

Diagram of a faucet handle assembly with a valve and lever mechanism (no text or labels)

Illustration of a hand using a tool to adjust a mechanical component with an arrow indicating rotation (no text or symbols present)

1. Gently slide the washing machine into position. Excessive force may damage the levelling feet.

2. Level the washing machine by manually adjusting the levelling feet. The levelling feet can be loosened using the provided spanner.

3. When levelling is complete, tighten the nuts using a screwdriver as shown.

NOTE

When installing the washing machine, ensure that the power plug, water supply, and drain hoses are easily accessible.

STEP 4 Connect the water hose

The provided hose adaptor may differ with the model. This step guides you through connecting the connector-type adaptor. If you are provided with the screw-type adaptor, go to 7.

Technical diagram showing mechanical assembly with labeled parts A and B, including directional arrows indicating movement or force.

Connect the water hose to the water tap.

1. Remove the adaptor (A) from the water hose (B).

Hand turning a screwdriver into a socket with four bolts (no text or symbols visible)

1. Use a Philips screwdriver to loosen four screws on the adaptor.

Technical diagram of a mechanical component with labeled parts and directional arrows indicating motion or flow.

1. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*).

Illustration of a hand using a tool to adjust or install a faucet with a valve (no text or symbols present)

1. Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor.

2. Turn part (C) in the arrow direction to tighten it.

E

Illustration of a faucet with a valve and a base component, showing fluid flow direction (no text or symbols)

Diagram of a car door handle with a valve and arrow indicating rotation (no text or symbols)

1. While holding down part (E), connect the water hose to the adaptor. Then, release part (E). The hose fits into the adaptor with a clicking sound.

2. If you are using a screw type of water tap, use the provided screw-type adaptor to connect to the water tap as shown.

3. Connect the other end of the water hose to the inlet valve on the back of the washing machine. Turn the hose clockwise to tighten.

Diagram of two faucet fittings with circular annotations highlighting their features (no text or symbols present)

1. Open the water tap and check if there are any leaks around the connection areas. If there are water leaks, repeat the steps above.

WARNING

Stop using the washing machine if there is a water leak, and contact a local Samsung service centre. Otherwise, this may cause electric shock.

CAUTION

Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-pressure hose.

NOTE

• After connecting the water hose to the adaptor, check if it is connected properly by pulling the water hose downwards.
- Use a popular type of water taps. If the tap is square-shaped or too big, remove the spacer ring before inserting the tap into the adaptor.
• Make sure the water lines (cold/hot) are properly connected and the valves are open.

For models with an additional hot water inlet:

Diagram of two connected electrical plug connectors with a curved arrow indicating rotation (no text or symbols)

Aqua hose (applicable models only)

A

1. Connect the red end of the hot water hose to the hot water inlet on the back of the machine.
2. Connect the other end of the hot water hose to the hot water tap.

CAUTION

As the hot water temperature can only be controlled by hot water-related cycles, make sure to connect the hot water supply to the hot water hose.

The aqua hose alerts users of a risk of water leaks. It senses the water flow and turns red on the centre indicator (A) in case of a leak.

NOTE

The end of the aqua stop hose must be fitted to the water tap and not the machine.

STEP 5 Connect the drain hose

1. Press the catches of the clamp (A) and insert the drain hose into the clamp.

2. Insert the drain hose into the extension hose (C) of the washing machine firmly by pressing the catches of the clamp. Then, release them to fix the drain hose (B).

3. Fully insert the end of the drain hose into the drain hole.

NOTE

The drain outlet of the washing machine may be on the left or right depending on the model.

STEP 6 Position the drain hose

Line drawing of a washing machine connected to a vertical pipe with a star symbol (no text or labels)

In a sink drain pipe

The drain pipe must be above the sink siphon so that the end of the hose is at least 60 cm above the floor.

In a drain pipe

The drain pipe should be between 60 cm and 90 cm high (*). It is advisable to use a 65 cm high vertical pipe. Make sure the drain hose is connected to the stand pipe at a slant.

Drain standpipe requirements:

• Minimum diameter of 5 cm
• Minimum carry-away capacity of 60 litres per minute

STEP 7 Power on

Plug the power cord into a wall socket featuring an AC 230 V / 60 Hz approved electrical outlet protected by a fuse or circuit breaker. Then, press POWER to turn on the washing machine.

Initial settings

Run Calibration (recommended)

Calibration ensures accurate weight detection by the washing machine. Make sure the drum is empty before running Calibration.

1. Power off, and then power on the washing machine.
2. Hold down Temp. and Delay End simultaneously for 3 seconds to enter Calibration mode. The "Cb" message appears.
3. Press START/PAUSE to run the Calibration cycle.
4. The drum rotates clockwise and counter-clockwise for about 3 minutes.
5. When the cycle is complete, "0" appears on the display and the washing machine turns off automatically.
6. The washing machine is now ready for use.

Laundry guidelines

STEP 1 Sort

Sort the laundry according to these criteria:

• Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon.
  • Colour: Separate whites from colours.
• Size: Mixing different sized items together in the drum improves the washing performance.
• Sensitivity: Wash delicate items separately for pure, new woollen items, curtains, and silk items. Check the labels on the items.

NOTE

Make sure to check the care label on the clothing, and sort them accordingly before starting the wash.

STEP 2 Empty pockets

Empty all the pockets of your laundry items

- Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as the drum.

Turn clothing with buttons and embroideries inside out

• If pants or jacket zippers are open while washing, the drum may be damaged. Zippers should be closed and fixed with a string.
• Clothing with long strings may become entangled with other clothes. Make sure to tie the strings before starting the wash.

STEP 3 Use a laundry net

• Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres may break through and tear other laundry items.
• Small, light clothing such as socks, gloves, stockings, and handkerchiefs may become caught around the door. Place them inside a fine laundry net.
• Do not wash the laundry net by itself without other laundry. This may cause abnormal vibrations that could move the washing machine and result in injury.

STEP 4 Determine the load capacity

Do not overload the washing machine. Overloading may cause the washing machine to not wash properly. For the load capacity for the type of clothing, see page 38.

NOTE

When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced. For bedding or bedding covers, the recommended maximum spin cycle speed is 800 rpm, and the load capacity is 2.0 kg or less.

CAUTION

If the laundry is unbalanced and the "Ub" information code is displayed, redistribute the load. Unbalanced laundry may reduce the spinning performance.

STEP 5 Apply a proper detergent type

The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), colour, wash temperature, and degree of soiling. Always use “low suds” laundry detergent, which is designed for automatic washing machines.

NOTE

• Follow the detergent manufacturer's recommendations based on the weight of the laundry, the degree of soiling, and the hardness of the water in your local area. If you are not sure about the water hardness, contact a local water authority.
• Do not use detergent that tends to be hardened or solidified. This detergent may remain after the rinse cycle, blocking the drain outlet.
• Powdered detergent should be thoroughly dissolved in a small amount of warm water before adding to the machine.

CAUTION

When washing wool using the Wool cycle, use only a neutral liquid detergent. If used with the Wool cycle, powder detergent may remain on the laundry and discolour the laundry.

Detergent drawer guidelines

The washing machine provides a four-compartment dispenser: two compartments for manual input, and the other two for auto dispensing. With Auto Detergent and Auto Softener enabled, the washing machine dispenses an adequate amount of detergent or fabric softener for each load. See below for details:

I II A

01 IPrewash compartment: Apply prewash detergent or starch.
02 Main-wash compartment: Apply main-wash detergent, water softener, soaking detergent, bleach, and/or stain removers.
03 *Softener compartment: Apply additives such as fabric softener. Do not exceed the max line (A).

CAUTION

• Do not open the detergent drawer while the washing machine is operating.

• Do not use the following types of detergent:

• Tablet or capsule types

• Ball or net types

- To prevent the compartment from clogging, concentrated or highly-enriched agents (fabric softener or detergent) must be diluted with water before being applied.

To apply washing agents to the detergent drawer

Line drawing of a hand inserting a plastic bag into a drawer with internal compartments (no text or symbols)

1. Slide open the detergent drawer.
2. Apply laundry detergent to the Ⅱ main-wash compartment as instructed or recommended by the manufacturer. To use liquid detergent, see page 34.

Diagram illustrating a device's internal components and assembly, with labeled parts A and B.

Line drawing of a hand inserting a plastic bag into a printer case (no text or symbols)

Illustration of a hand using a tool to remove a plastic component, with no visible text or symbols.

1. Apply fabric softener to the ✗ softener compartment. Do not exceed the max line (A).

2. If you want to prewash, apply prewash detergent to the uprewash compartment as instructed or recommended by the manufacturer.

3. Close the detergent drawer.

CAUTION

• Do not apply powder detergent to the liquid detergent guide.
  • Concentrated fabric softener must be diluted with water before applied.
• Do not apply main-wash detergent to the softener compartment.

To use liquid detergent (applicable models only)

A MAX

First insert the provided liquid container in the main-wash compartment. Then, apply liquid detergent to the container below the marked max line (A).

CAUTION

• Do not exceed the max line that is marked inside the container.
• Remove the liquid container if using powder detergent.

Control panel

01 Cycle Selector Turn the dial to select a cycle.
02 Display	The display shows current cycle information and estimated time remaining, or an information code when an abnormal situation occurs.
03 Options	Press to select an option.Select an option to your needs or convenience. Available options are: Delay End and Bubble Shot.
04 Maintenance	Useful for cleaning the drum.Available functions are: Drying Drum and Eco Drum Clean.
05 Temp.	Press to change the water temperature for the current cycle.
06 Rinse	Press to change the rinse count for the current cycle. You can set the rinse count to a max of 5.
07 Spin	Press to change the spinning speed for the current cycle.
08 Dry Level	Press to select a dry level.Normal Dry: Use to dry laundry such as cotton, underwear, and linen.More Dry: Use to dry heavy laundry such as jeans and towels.Time Dry: Use to dry the laundry for a specified period of time according to the material, load, and moisture.

Operations

09 POWER Press to turn on/off the washing machine.

10 START/PAUSE Press to start or stop operation.

Simple steps to start

Standard steps

2 COTTON QUILASH WQOL COTTON e- BEDDING Power BUBBLE SANITIZE OUTDOOR CARE DEODORIZATION BabY CARE SANITIZATION ONESTOP BUBBLE AIR FLUFF ecobubble AIR Wash *Hold 3 sec(1st instre par la ### ### ###) Delay End 88:88 6mm Bubble Shot 95 5 Power Spin Time Dry drowan s###y Normal More Dry drowan m#####y Extra Low Normal Dry drowan m#####y Temp. Rinse Spin Dry Level drige la ###y 3 POWER START/R 1 4 5

1. Press POWER to turn on the washing machine.
2. Turn the Cycle Selector to select a cycle.
3. Change the cycle settings (Temp., Rinse, Spin, and Dry Level) as necessary.
4. Select a preferred option(s) for the cycle. The corresponding indicator(s) light up with the estimated running time on the display.
5. Press START/PAUSE.

Drying only

Follow these steps to dry damp laundry or laundry that has just finished washing.

COTTON QUICK WASH Ctrl 屏羽 WOOL Ctrl e COTTON e- BEDDING شراشف POWER BUBBLE BUY SANITIZE 請願 OUTDOOR CARE 出的هایه ملاياس المهمات DEODORIZATION مزیلی الروانخ BABY CARE 出的هایه ملاياس الاطقال SANITIZATION 請願 ONESTOP BUBBLE 出的هایه ملاياس الاطقال AIR FLUFF نفخ هواني ECOBubble AIR Wash *Hold 3 sec (استمر بالصقط لنداً لثواي) Delay End Wash Rinse Spin Dry Drying Drum Bubble Shot 88:88 Eco Drum Clean 95° 5 Power Spin أدودان سریع Time Dry رlefة التفیف Normal توزعة عناية More Dry تطيف إصاني Extra Low دوران مشتقس Normal Dry تلمیف جاني Temp. درجهات الجرازه Rinse شُفْلَّ Spin دوران Dry Lev الاتجیف 2 POWER START/FR 1 2

1. Press POWER to turn on the washing machine.
2. Press Dry Level repeatedly until a desired dry level is set.
3. Press START/PAUSE.

To change the cycle during operation

1. Press START/PAUSE to stop operation.
2. Select a different cycle.
3. Press START/PAUSE again to start the new cycle.

Cycle overview

Standard cycles

Cycle Description & Max load (kg)
COTTON	For cottons, bed linens, table linens, underwear, towels, or shirts.The washing time and the rinse count are automatically adjusted according to the load.	MAX
COTTON	Optimal performance with lower energy for cotton fabrics, bed linens, table linens, underwear, towels, or shirts. For energy saving, the actual washing temperature may be lower than specified.	MAX
POWER BUBBLE • For badly soiled laundry. MAX
OUTDOOR CARE	For outdoor clothes, skiwear, and sportswear that are made of functional materials such as spandex, stretch, and micro-fibre.	3
BABY CARE	Featuring a high-temperature wash and extra rinses to help remove the remaining detergent effectively.	9
ONESTOP BUBBLE	To quickly wash and dry a lightly soiled load less than 1 kg.	1
QUICK WASH	Specific to less soiled laundry with less than a 5.0 kg load.It takes at least 19 minutes, depending on the conditions such as the water pressure, water hardness, and/or extra options selected.A recommended amount of detergent is less than 20 g (for a 5.0 kg load)	5
WOOL	Specific for machine-washable wool for loads less than 2.0 kg.The Wool cycle features gentle cradling and soaking to protect the wool fibres from shrinkage/distortion.A neutral detergent is recommended.	2
BEDDING	For bed spreads, bed sheets, bedding covers, etc.For best results, wash only 1 type of bedding and make sure the load weighs less than 2.0 kg.	4
SANITIZE	For colorfast fabrics and heavily soiled laundry, this cycle heats the supplied water up to 60 °C to eliminate bacteria.If you stop running the cycle while the washing machine is heating the water, the door remains locked for your safety.	9

AIR Wash cycle

AIR Wash refreshes laundry through Samsung's unique air-washing technology without the need for water. AIR Wash is not a drying cycle. Use this only for dried laundry.

Cycle Description	on & Max load (kg)
DEODORIZATION • Removes bad odors from the laundry. 1
SANITIZATION	• Use this cycle to remove bad odors and bacteria from the laundry.	1
AIR FLUFF • Removing	dust on clothing and bedding. 1

CAUTION

Do not use any AIR Wash cycle for the following items:

• Heat-sensitive cycles made from leather, mink, fur, or silk
• Delicate items, such as lace-trimmed underwear, doll cushions, or dress suits, etc.
  • Clothes trimmed with buttons (can break)
  • Clothes full of starch (may become deformed)
• Hard bedding
• Wooden pillows and neck rests
• Pillows or blankets filled with plastic beads or buckwheat
  • Electric blankets, furry, or bulky blankets
• Latex pillows
  • Waterproof breathable garments

NOTE

For ripped, scratched, or chemically-contaminated laundry, the water repellency restoration efficiency can be reduced.

Options

Option Description
Delay End The displayed time refers to the end time of a selected cycle.
Bubble Shot	Bubble Shot creates bubbles inside the drum that help the detergent penetrate into the fabric faster and more effectively.Bubble Shot produces cleaner results in less time and protects the fabric from being damaged.Bubble Shot is active by default for all washing cycles.You cannot deactivate Bubble Shot for POWER BUBBLE, OUTDOOR CARE, ONESTOP BUBBLE, ⚙WOOL, and QUICK WASH.Once a washing cycle starts, Bubble Shot cannot be activated/deactivated.Do not apply detergent excessively. A specified amount of detergent generates sufficient bubbles.Clean the debris filter regularly to help generate sufficient bubbles.The size and quantity of the bubble depends on the detergent and laundry.Although bubbles are generated immediately after a cycle starts, it may take several minutes for them to become visible.

Delay End

You can set the washing machine to finish your wash automatically at a later time, choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash finishes.

1. Select a cycle. Then change the cycle settings if necessary.
2. Press Delay End repeatedly until a desired end time is set.
3. Press START/PAUSE.

The corresponding indicator turns on with the clock running.

1. To cancel the Delay End, restart the washing machine by pressing POWER.

Real-life case

You want to finish a two-hour cycle 3 hours later from now. For this, you add the Delay End option to the current cycle with the 3-hour setting, and press START/PAUSE at 2:00 p.m. Then, what happens? The washing machine starts operating at 3:00 p.m., and ends at 5:00 p.m. Provided below is the time line for this example.

2:00 pm

Set the Delay End to 3 hours

3:00 pm

Start

5:00 pm

End

Special features

User convenience & maintenance

Option Description
Eco Drum Clean	Clean the drum by removing dirt and bacteria from the drum. Run this once every 40 washes with no detergent or bleach applied. Make sure the drum is empty with no cleaning agents.
Drying Drum	Clean and dry the drum using the hot air after washing is complete.

AddWash

When the AddWash indicator ☑s on, you can stop operation of the machine and put additional laundry or softener into the drum. The Add Door opens by more than 130° for easy access.

Hand placing a small object into a circular component (no text or symbols visible)

Line drawing of a hand placing a small object into a circular container (no text or symbols)

1. Press START/PAUSE to stop operation.

2. Press the upper area of the Add Door until you hear a clicking sound to unlock. Pull the handle of the Add Door to open.

3. Open the Add Door and put additional laundry or softener into the drum.

4. Push the Add Door until you hear a clicking sound to close.
5. Press START/PAUSE to resume operation.

CAUTION

Do not put excessive force on the Add Door. It may break.

NOTE

The water inside the drum will not leak if the Add Door is closed properly. Water drops may form around the door, but they will not leak from inside the drum.

CAUTION

• Do not open the Add Door if suds have formed inside the drum that rise above the level of the Add Door.
• Do not attempt to open the Add Door while the machine is operating without first pressing START/PAUSE. Please note that the Add Door can be opened unintentionally (without pressing START/PAUSE) when the wash is complete.
• Do not add an excessive load through the Add Door. Performance may be degraded.
• Do not use the lower area of the Add Door as a handle. Your fingers may be caught.
• Make sure that no laundry is caught in the Add Door.
• Keep your pets out of the washing machine, especially the Add Door.
• Do not press to open the Add Door while the drying or boiling process is running. Hot steam may leak out of the door.

Operations

- When the Add Door closes, the door seals up and no water can leak. However, you may encounter what appears to be water leak around the door - some residual water remaining around the Add Door may form water drops. This is normal.

- Neither the main door or the Add Door can be opened when the water temperature is over 50 °C. If the water level inside the drum is over a certain point, the main door cannot be opened.

- If an information code of ddC appears on the display, see the Information codes section for further actions.

Settings

Child Lock

Child Lock is designed to prevent accidents by children or the elderly and infirm. Child Lock locks all buttons except for the POWER button.

To activate Child Lock

- Hold down both Temp. and Rinse simultaneously for 3 seconds. The Child Lock indicator 🙏 turns on. If a button is pressed with Child Lock activated, the indicator blinks.

To deactivate Child Lock

- Hold down both Temp. and Rinse simultaneously for 6 seconds. The indicator turns off.

To deactivate Child Lock temporarily and open the door

- Hold down both Temp. and Rinse simultaneously for 3 seconds. Child Lock is deactivated temporarily for 1 minute, and the indicator blinks. Add laundry, for example, and close the door within the next 2 minutes. Otherwise, the machine sounds an alert for another 2 minutes. Once you close the door, Child Lock will be reactivated with the indicator turned on.

⚠ WARNING

Do not let children play around the machine. They may enter the machine and be trapped, resulting in suffocation.

CAUTION

Do not try to open the door while Child Lock is active. Product damage may occur.

NOTE

• Child Lock stays active after the machine powers off. To add laundry, you must deactivate Child Lock first. For details, see the deactivation section above.
• Once Child Lock is activated, the door locks for the first 5 seconds and then unlocks temporarily for the next 5 seconds. Then, the door locks again. In summary, the door locks normally after the first 10 seconds.

Operations

Anti-freezing

Use the Anti-freezing cycle when you leave the house for a long period of time or if the temperature is very cold. To prevent the washing machine from freezing, the washing machine continuously supplies and drains water up to 16 hours and then stops automatically.

To use Anti-freezing

1. Make sure the washing machine door is closed and the drum is empty.
2. Press and hold Delay End and Spin simultaneously for 3 seconds.
3. The cycle begins with the weight sensor activated. The progress of the cycle is represented in a rotating bar on the display as shown.

Maintenance

Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle.

Eco Drum Clean

Perform this cycle regularly to clean the drum and to remove bacteria from it.

1. Press POWER to turn on the washing machine.
2. Press Eco Drum Clean.
3. Press START/PAUSE.

NOTE

The water temperature for Eco Drum Clean is set to 60 °C, which cannot be changed.

CAUTION

Do not use any cleaning agents for cleaning the drum. Chemical residue in the drum deteriorates the washing performance.

ECO DRUM CLEAN reminder

• The Eco Drum Clean reminder appears on the main display once every 40 washes. It is advisable to perform the Eco Drum Clean regularly.
• When you first see this reminder, you can ignore the reminder for 6 consecutive washes. From the 7^th wash, the reminder no longer appears. However, it appears again on the second 40^th wash.

Smart Check

To enable this function, you must first download the Samsung Smart Washer app at the Play Store or the App Store, and install it on a mobile device featuring a camera function.

The Smart Check function has been optimized for Galaxy & iPhone series (applicable models only).

1. Press and hold Rinse and Spin simultaneously for 3 seconds to enter the Smart Check mode.
2. The washing machine starts the self-diagnosis procedure and displays an information code if a problem is detected.
3. Run the Samsung Smart Washer app on your mobile device, and tap Smart Check.
4. Put the mobile device close to the washing machine's display so that the mobile device and the washing machine face each other. Then, the information code is recognized automatically by the app.
5. When the information code is recognized correctly, the app provides detailed information about the problem with applicable solutions.

NOTE

• The function name, Smart Check, may differ depending on the language.
• If there is strong reflected light on the washing machine display, the app may fail to recognize the information code.
• If the app fails to recognize the Smart Check code consecutively, enter the information code manually onto the app screen.

Emergency drain

In case of a power failure, drain the water inside the drum before taking out the laundry.

Illustration showing a hand inserting a device into a device with a circular dial (no text or symbols)

1. Power off and unplug the washing machine from the electrical outlet.
2. Gently press the top area of the filter cover to open.

Illustration of a hand using a screwdriver to adjust or install a device inside a control panel (no text or symbols visible)

1. Put an empty, spacious container around the cover, and stretch the emergency drain tube to the container while holding the tube cap (A).

Illustration of a hand washing a bowl with a tool, no text or symbols present

1. Open the tube cap and let water in the Emergency drain tube (B) flow into the container.
2. When done, close the tube cap, and reinsert the tube. Then, close the filter cover.

NOTE

Use a spacious container because the water in the drum may be more than expected.

Cleaning

Surface of the washing machine

Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine.

Add Door

Illustration of a hand cleaning a circular device with a labeled component (A), no text or symbols present.

1. Open the Add Door.

2. Use a wet cloth to clean the Add Door.

3. Do not use cleaning agents. Discoloration may occur.

4. Use caution when cleaning the rubber packing and the locking mechanism (A).

5. Dust off the door area regularly.

6. Wipe up and close the Add Door until you hear a clicking sound.

CAUTION

• Do not apply force on the Add Door. It may break.
• Do not leave the Add Door open while the machine is operating.
• Do not put heavy objects on the Add Door at any time.
• To prevent physical injury, do not touch the Add Door while the drum is rotating.
• Do not open the Add Door while the machine is operating. This may cause physical injury.
• Do not manipulate the feature panel while the Add Door is open. This may cause physical injury or system failure.
• Do not input objects other than laundry.
• Do not input bulky items to the drum through the Add Door.
• Do not pull out the rubber packing of the Add Door when cleaning. This may cause damage.

Mesh filter

Clean the mesh filter of the water hose once or twice a year.

Diagram of a plug inserted into a socket, showing a black arrow indicating rotation (no text or symbols present)

Illustration of a hand using a power tool to adjust a component with a screw (no text or symbols)

1. Turn off the washing machine, and unplug the power cord.

2. Close the water tap.

3. Loosen and disconnect the water hose from the back of the washing machine. Cover the hose with a cloth to prevent water from gushing out.

4. Use pliers to pull out the mesh filter from the inlet valve.

5. Submerge the mesh filter deeply in water so that the threaded connector is also submerged.

6. Dry the mesh filter completely in the shade.

7. Reinsert the mesh filter into the inlet valve, and reconnect the water hose to the inlet valve.

8. Open the water tap.

NOTE

If the mesh filter is clogged, an information code of "4C" appears on the screen.

Pump filter

It is advisable to clean the pump filter 5 or 6 times a year to prevent its clogging. A clogged pump filter may reduce the bubble effect.

Illustration of a hand inserting a component into a device with a labeled section (no text or symbols present)

Illustration of hands cleaning a sink with a tool, no text or symbols present

Technical line drawing of a mechanical component with concentric circular features (no text or symbols)

1. Turn off the washing machine, and unplug the power cord.
2. Drain the remaining water inside the drum. See the "Emergency drain" section.
3. Gently press the top area of the filter cover to open.
4. Turn the pump filter knob (A) to the left, and drain off the remaining water.
5. Clean the pump filter using soft brushes. Make sure the drain pump propeller inside the filter is unclogged.
6. Reinsert the pump filter, and turn the filter knob to the right.

NOTE

• Some pump filters feature a safety knob that is designed to prevent accidents by children. To open the safety knob of the pump filter, push in and turn it anticlockwise. The spring mechanism of the safety knob helps open the filter.
  • To close the safety knob of the pump filter, turn it clockwise. The spring makes a rattling sound, which is normal.

NOTE

If the pump filter is clogged, an information code of "5C" appears on the screen.

CAUTION

• Make sure the filter knob is closed properly after cleaning the filter. Otherwise, this may cause a leak.
• Make sure the filter is inserted properly after cleaning it. Otherwise, this may cause an operational failure or a leak.

Detergent drawer

A

1. While holding down the release lever (A) inside the drawer, slide open the drawer.
2. Remove the release lever and the Liquid detergent guide from the drawer.

Illustration of hands using a tool to clean or adjust a small appliance inside a sink (no text or symbols visible)

1. Clean the drawer components in flowing water using a soft brush.

Illustration of a hand inserting a component into a device housing (no text or symbols visible)

1. Clean the drawer recess using a soft brush.
2. Reinsert the release lever and the Liquid detergent guide to the drawer.
3. Slide the drawer inward to close it.

Maintenance

NOTE

To remove remaining detergent, perform the QUICK WASH cycle with the drum being empty.

Recovery from freezing

The washing machine may freeze when it drops below 0 °C.

1. Turn off the washing machine, and unplug the power cord.
2. Pour warm water over the water tap to loosen the water hose.
3. Disconnect the water hose, and soak it in warm water.
4. Pour warm water into the drum and leave it for about 10 minutes.
5. Reconnect the water hose to the water tap.

NOTE

If the washing machine still doesn't operate normally, repeat the above steps until it operates normally.

Care against an extended time of disuse

Avoid leaving the washing machine unused for an extended time. If this is the case, drain the washing machine and unplug the power cord.

1. Turn the Cycle Selector to select QUICK WASH.
2. Empty the drum, and press START/PAUSE.
3. When the cycle is complete, close the water tap and disconnect the water hose.
4. Turn off the washing machine, and unplug the power cord.
5. Open the door to let air circulate through the drum.

Checkpoints

If you encounter a problem with the washing machine, first check the table below and try the suggestions.

Problem Action
Does not start.	Make sure the washing machine is plugged in.Make sure the door is properly closed.Make sure the water taps are open.Make sure to press or tap START/PAUSE to start the washing machine.Make sure Child Lock is not activated.Before the washing machine starts to fill, it will make a series of clicking noises to check the door lock and does a quick drain.Check the fuse or reset the circuit breaker.
Water supply is insufficient, or no water is supplied.	Fully open the water tap.Make sure the door is properly closed.Make sure the water supply hose is not frozen.Make sure the water supply hose is not kinked or clogged.Make sure there is sufficient water pressure.
After a cycle, detergent remains in the detergent drawer.	Make sure the washing machine is running with sufficient water pressure.Make sure the detergent is added to the centre of the detergent drawer.Make sure the rinse cap is inserted properly.If using granular detergent, make sure the detergent selector is in the upper position.Remove the rinse cap and clean the detergent drawer.
Excessive vibrations or makes noise.	Make sure the washing machine is installed on a level, solid floor that is not slippery. If the floor is not level, use the levelling feet to adjust the height of the washing machine.Make sure the shipping bolts are removed.Make sure the washing machine is not contacting any other object.Make sure the laundry load is balanced.The motor can cause noise during normal operation.Overalls or metal-decorated clothes can cause noise while being washed. This is normal.Metal objects such as coins can cause noise. After washing, remove these objects from the drum or filter case.
Does not drain and/or spin.	Make sure the drain hose is straightened all the way to the drain system. If you encounter a drain restriction, call for service.Make sure the debris filter is not clogged.Close the door and press or tap START/PAUSE. For your safety, the washing machine will not tumble or spin unless the door is closed.Make sure the drain hose is not frozen or clogged.Make sure the drain hose is connected to a drain system that is not clogged.If the washing machine is not supplied with sufficient power, the washing machine temporarily will not drain or spin. As soon as the washing machine regains sufficient power, it will operate normally.
The door does not open.	Press or tap START/PAUSE to stop the washing machine.It may take a few moments for the door lock mechanism to disengage.The door will not open until 3 minutes after the washing machine has stopped or the power turned off.Make sure all the water in the drum is drained.The door may not open if water remains in the drum. Drain the drum and open the door manually.Make sure the door lock light is off. The door lock light turns off after the washing machine has drained.
Excessive suds.	Make sure you use the recommended types of detergent as appropriate.Use high efficiency (HE) detergent to prevent oversuding.Reduce the detergent amount for soft water, small loads, or lightly soiled loads.Non-HE detergent is not recommended.
Cannot apply additional detergent.	Make sure the remaining amount of detergent and fabric softener is not over the limit.
Stops.	Plug the power cord into a live electrical outlet.Check the fuse or reset the circuit breaker.Close the door and press the START/PAUSE button to start the washing machine. For your safety, the washing machine will not tumble or spin unless the door is closed.Before the washing machine starts to fill, it will make a series of clicking noises to check the door lock and does a quick drain.There may be a pause or soak period in the cycle. Wait briefly and the washing machine may start.Make sure the mesh filter of the water supply hose at the water taps is not clogged. Periodically clean the mesh filter.If the washing machine is not supplied with sufficient power, the washing machine temporarily will not drain or spin. As soon as the washing machine regains sufficient power, it will operate normally.
Fills with the wrong water temperature.	Fully open both taps.Make sure the temperature selection is correct.Make sure the hoses are connected to the correct taps. Flush water lines.Make sure the water heater is set to supply a minimum 49 °C hot water at the tap. Also, check the water heater capacity and recovery rate.Disconnect the hoses and clean the mesh filter. The mesh filter may be clogged.While the washing machine fills, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal.While the washing machine fills, you may notice just hot and/or just cold water going through the dispenser when cold or warm temperatures are selected. This is a normal function of the automatic temperature control feature as the washing machine determines the water temperature.
Load is wet at the end of a cycle.	Use the High or Extra High spin speed.Use high efficiency (HE) detergent to reduce oversudsing.Load is too small. Small loads (one or two items) may become unbalanced and not spin completely.Make sure the drain hose is not kinked or clogged.
Leaks water.	Make sure the door is properly closed.Make sure all hose connections are tight.Make sure the end of the drain hose is correctly inserted and secured to the drain system.Avoid overloading.Use high efficiency (HE) detergent to prevent oversudsing.
Has odours.	Excessive suds collect in recesses and can cause foul odours.Run cleansing cycles to sanitize periodically.Clean the door seal (diaphragm).Dry the washing machine interior after a cycle has finished.
No bubbles are seen (Bubbleshot models only).	Overloading may screen bubbles.Severely contaminated laundry may not generate bubbles.
Can I open the Add Door at any time?	The Add Door can be opened only when the indicator appears. However, it does not open in the following cases:When the boiling or drying process is running and the internal temperature becomes highIf you set the Child Lock for safety reasonsWhen the drum wash or drum drying cycle is running that does not involve additional laundry

If a problem persists, contact a local Samsung service centre.

Information codes

If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions.

Code Action
1C	Check the water level sensor.• Power off and power the machine on after 2-3 minutes, and then try again.• Depending on the model, the drain system drains water automatically. The POWER and START/PAUSE buttons may be disabled during this process.
tC2	Check the temperature sensor on the dry air.• Power off and power the machine on after 2-3 minutes, and then try again.
dC	The door is open.• Close the door and press START/PAUSE to resume operation.
dC1	Check the door switch.• Power off and power the machine on after 2-3 minutes, and then try again.
LC	Check for water leaks.• Power the machine off and check the drain system for any leak. Once the leak is solved, power the machine on after 2-3 minutes.• Depending on the model, the drain system drains water automatically. The POWER and START/PAUSE buttons may be disabled during this process.
FC	Check the fan motor.• Power off and power the machine on after 2-3 minutes, and then try again.
4C	Check the water supply line.• Check for the connection of the water line (including water taps).• Power off and power the machine on after 2-3 minutes, and then try again.• Depending on the model, the drain system drains water automatically. The POWER and START/PAUSE buttons may be disabled during this process.
4C2	Laundry needs protection because the water being supplied is too hot.• Make sure the cold and hot water taps are properly connected.• Power off and power the machine on after 2-3 minutes, and then try again.
5C	Check the drain system.• Make sure the drain filter is not clogged.• If the drain filter is clogged, clean the filter and restart the machine.
HC	Check the washing heater.• Power off the machine and contact a local Samsung service centre.
HC2	Check the drying heater.• Power off and power the machine on after 2-3 minutes, and then try again.
Ub	Check the spinning process.• The load may not be balanced inside the drum. Check the drum and make sure the load is balanced.• Press START/PAUSE to resume operation, or power off and power the machine on after 2-3 minutes, and then try again.
8C, 8C1, 8C2	Check the MEMS sensor.• Power off and power the machine on after 2-3 minutes, and then try again.
OC	Water may overflow.·Close the water valve and call for service.
3C	Check the motor.·Power off and power the machine on after 2-3 minutes, and then try again.
AC6	Check the PBA communication status.·Power off and power the machine on after 2-3 minutes, and then try again.
ddC	The Add Door is open.·Close the Add Door and press START/PAUSE to resume operation.
dC3	Check the Add Door.·Power off and power the machine on after 2-3 minutes, and then try again
UC	Check the electronic control board.·Check if power is supplied properly.·If the information code continues to appear, call for service.A low voltage is detected.·Check if the power cord is plugged in properly.·If the information code continues to appear, call for service.

For more information, see the user manual. If any of the information codes continues to appear, contact a local Samsung service centre.

Fabric care chart

The following symbols provide garment care directions. The care labels include four symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures consistency among garment manufacturers of domestic and imported items. Follow the care label directions to maximize garment life and reduce laundry problems.

	Resistant material Do not iron
	Delicate fabric		Can be dry cleaned using any solvent
	Item can be washed at 95 °C Dry clean
	Item can be washed at 60 °C	P	Dry clean with perchloride, lighter fuel, pure alcohol or R113 only
	Item can be washed at 40 °C	F	Dry clean with aviation fuel, pure alcohol or R113 only
	Item can be washed at 30 °C Do not dry clean
[2HKS]	Hand wash only Dry flat	—
	Dry clean only Can be hung to dry	III
	Can be bleached in cold water Dry on clothes hanger
	Do not bleach Tumble dry, normal heat
[KS4A]	Can be ironed at 200 °C max Tumble dry, reduced heat
	Can be ironed at 150 °C max Do not tumble dry
	Can be ironed at 100 °C max

Protecting the environment

• This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the door so that animals and small children cannot get trapped inside the appliance.
• Do not exceed the detergent quantities recommended in the detergent manufacturer's instructions.
• Use stain removal products and bleaches before the wash cycle only when strictly necessary.
• Save water and electricity by only washing full loads (the exact amount depends upon the cycle used).

Specification sheet

“*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z).

The manufacturer's name and/or his trademark			SAMSUNG
Kind of washing machine			AUTOMATIC ELECTRIC WASHING MACHINE
The type number WD16J78****
Rated voltage (volts) 230 V~
Rated frequency (Hz) 60 Hz
Rated power input (watt or kW)	Rated power input	Wash and heating	2300 W
		Drying 2300 W
Standard (rated) washing capacity (kg) 16.0 kg
Maximum mass in kilogrammes of dry (kg) 8.5 kg
Annual Energy Consumption 273 kWh
Annual Water Consumption 17820 liters
Dimensions W686 x D787 x H990 (mm)
IP number IPX4
Water pressure 50 kPa - 800 kPa
Net weight 94.6 kg
Spin revolutions 1100 rpm
Country of origin Made in Korea
Manufacturer Samsung Electronics Co.,Ltd.

NOTE

The design and specifications are subject to change without notice for quality improvement purposes.

The energy Label specifications have been determined by using the following program according to SASO 2885.

- The program for "WD16J7800KS1, WD16J7800KW1" is "COTTON".

Packing & unpacking

Packing

graph LR
    A["Water Washing Machine"] --> B["Box with Box"]
    B --> C["Packaging with Paper"]
    C --> D["Recycling to Box"]
    D --> E["Box with Cover"]
    E --> F["Recycling to Box"]
    F --> G["Box with Receiving"]

1. Put the washing machine on the bottom cushion.
2. Put the packing box over the machine.
3. Insert the 4 side cushions in the packing box, one for each corner.
4. Insert the top cushion on the top of the machine.
5. Close the top cover of the box.
6. Wrap up the box with straps.

Unpacking

Diagram showing three steps of a refrigerator with directional arrows indicating change or transformation.

1. Cut the straps to untie.
2. Hold the packing box with both hands, and raise the box to remove.
3. Remove the washing machine from the bottom cushion.

NOTE

The number of cushions and straps may vary depending on the model.

Memo

QUESTIONS OR COMMENTS?

COUNTRY CALL OR VISIT US ONLINE AT
SAUDI ARABIA	([phone](800 24/7 HELP)	www.samsung.com/sa/homewww.samsung.com/sa_en

Diagram of a washing machine with labeled parts in Chinese, showing front, side, and interior views.

Add Door ·F

.٦ . حاوية

Illustration of a hand using a tool to adjust or install a mechanical component, with no visible text or symbols.

Hand holding a circular object with an arrow pointing to it, no text or symbols present

الغسالة.

Technical line drawing of a mechanical component with labeled parts (no text or symbols)

خذیر ⚠️

Technical diagram of a mechanical component with labeled parts and directional arrows

Illustration of a hand using a tool to adjust or install a faucet with a valve (no text or symbols present)

Illustration of a faucet with a valve and a base component, showing mechanical assembly (no text or symbols)

Illustration of hands holding a cylindrical pipe fitting with a labeled section A (no text or symbols on the diagram itself)

B C

Line drawing of a washing machine connected to a vertical pipe with a circular symbol (no text or labels)

Diagram illustrating a printer's internal structure and its assembly with labeled parts A, showing hand positioning and component layout.

Hand placing a small object into a circular container (no text or symbols visible)

Illustration of a hand washing a basin with a tool inserted, no text or symbols present

التنظيف

سطح الغسالة

Illustration of hands using a tool to clean or repair a cleaning appliance on a sink (no text or symbols visible)

Simple line drawing of an open box with arrows indicating movement or flow (no text or symbols)

Simple line drawing of an open box with a lid and a downward arrow, no text or symbols present.

Illustration of a box with three vertical strips and an arrow indicating direction (no text or symbols)

Illustration of a box with an open lid and a washing machine, no text or symbols present

التفريع

Simple line drawing of a washing machine above a tray with an upward arrow (no text or symbols)

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ملاحظة