WA11B5251WW - Washing machine SAMSUNG - Free user manual and instructions

USER MANUAL WA11B5251WW SAMSUNG

What you need to know about the safety instructions 3

Important safety symbols 3

Important safety precautions 4

Installation 10

What's included 10

Installation requirements 12

Step-by-step installation 13

Before you start 20

The basics 20

Smart Check 21

Laundry guidelines 22

Operations 26

Control panel 26

Simple steps to start 28

Auto cycles 29

Manual cycles 30

Maintenance 31

Cleaning 31

Troubleshooting 35

Checkpoints 35

Information codes 39

Specifications 42

Specification sheet 42

Information of main washing programmes 44

Packing & unpacking (Packing box) 45

Packing 45

Unpacking 45

2 English

Safety information

Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine's many benefits and features.

What you need to know about the safety instructions

Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive features and functions of your new appliance. Please store the manual in a safe location close to the appliance for future reference. Use this appliance only for its intended purpose as described in this instruction manual.

Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution and care when installing, maintaining and operating your washing machine.

Because the following operating instructions cover various models, the characteristics of your washing machine may differ slightly from those described in this manual and not all warning signs may be applicable. If you have any questions or concerns, contact your nearest service centre or find help and information online at www.samsung.com.

Important safety symbols

What the icons and signs in this user manual mean:

WARNING

Hazards or unsafe practices that may result in severe personal injury, death and/or property damage.

CAUTION

Hazards or unsafe practices that may result in personal injury and/or property damage.

NOTE

Indicates that a risk of personal injury or material damage exists.

Safety information

These warning signs are here to prevent injury to yourself and others.

Please follow them explicitly.

After reading this manual, store it in a safe place for future reference.

Read all instructions before using the appliance.

As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.

Important safety precautions

WARNING

To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
2. For use in Europe: This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
3. Children should be supervised to ensure that they do not play with the appliance.

4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

5. The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused.

6. For washing machines having ventilation openings in the base, the installation instructions shall state that the openings must not be obstructed by a carpet.
7. For use in Europe: Children of less than 3 years should be kept away unless continuously supervised.
8. CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.

9. This appliance is intended to be used in household only and it is not intended to be used such as:

10. staff kitchen areas in shops, offices and other working environments;

11. farm houses;
12. by clients in hotels, motels and other residential type environments;
13. bed and breakfast type environments;
14. areas for communal use in blocks of flats or in launderettes.

Safety information

Critical installation warnings

WARNING

The installation of this appliance must be performed by a qualified technician or service company.

- Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury.

Plug the power cord into a wall socket that meets local electrical specifications. Use the socket for this appliance only, and do not use an extension cord.

• Sharing a wall socket with other appliances using a power strip or extending the power cord may result in electric shock or fire.
• Ensure that the power voltage, frequency, and current are the same as those of the product specifications. Failure to do so may result in electric shock or fire. Plug the power plug into the wall socket firmly.

Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis.

• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or fire.
• Plug the power plug into the wall socket so that the cord is running towards the floor. If you plug the power plug into the socket in the opposite direction, the electric wires within the cable may be damaged and this may result in electric shock or fire.

This appliance must be properly grounded.

Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.

• This may result in electric shock, fire, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national regulations.

Do not install this appliance near a heater or any inflammable material.

Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or water (rain drops).

Do not install this appliance in a location exposed to low temperatures.

- Frost may cause the tubes to burst.

Do not use an electric transformer.

• This may result in electric shock or fire.

Do not use a damaged power plug, damaged power cord, or loose wall socket.

• This may result in electric shock or fire.

Do not pull or excessively bend the power cord.

Do not twist or tie the power cord.

Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance.

• This may result in electric shock or fire.

This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are accessible.

Installation cautions

CAUTION

This appliance should be positioned in such a way that the power plug is easily accessible.

- Failure to do so may result in electric shock or fire due to electric leakage.

Critical usage warnings

WARNING

If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest service centre.

• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.

If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest Samsung Customer Service.

- Failure to do so may result in electric shock or fire.

In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power plug. Do not touch the appliance or power cord.

• Do not use a ventilating fan.
• A spark may result in an explosion or fire.

Do not let children play in or on the washing machine. In addition, when disposing of the appliance, remove the lid.

- If trapped inside the product, children may suffocate to death.

English 7

Safety information

Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other inflammable or explosive substances.

- This may result in electric shock, fire, or an explosion.

Do not touch the power plug with wet hands.

• This may result in electric shock.

Do not insert your hand or a metal object under the washing machine while an operation is in progress.

• This may result in injury.

Do not attempt to repair, disassemble, or modify the appliance yourself.

- Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.

- When the appliance needs to be repaired or reinstalled, contact your nearest service centre.

- Failure to do so may result in electric shock, fire, problems with the product, or injury.

- In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from doing it.

Unplug the power plug when the appliance is not being used for long periods of time or during a thunder or lightning storm.

- Failure to do so may result in electric shock or fire.

Do not put your hand into the spinning tub during the spin cycle.

- This may result in injury. If the tub does not stop spinning within 15 seconds after you open the lid, contact your nearest Samsung Customer Service.

Do not let children (or pets) play in or on your washing machine.

The washing machine door does not open easily from the inside and children may be seriously injured if trapped inside.

Do not use the water to exceed 50 °C when using the hot water in your washing machine.

Plastic parts may be deformed or damaged, and this may result in electric shock or fire.

Usage cautions

CAUTION

When the washing machine is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washing machine using a damp, soft cloth.

- Failure to do so may result in discolouration, deformation, damage, or rust.

The product you have purchased is designed for domestic use only.

Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.

Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.

- This may result in electric shock, fire, problems with the product, or injury.

Do not press the buttons using sharp objects such as pins, knives, fingernails, etc.

• This may result in electric shock or injury.

Critical cleaning warnings

WARNING

Do not clean the appliance by spraying water directly onto it.

Do not use the strong acidic cleaning agent.

Before cleaning or performing maintenance, unplug the appliance from the wall socket.

- Failure to do so may result in electric shock or fire.

Installation

Follow these instructions carefully to ensure proper installation of the washing machine and to prevent accidents when doing laundry.

What's included

Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer.

Diagram of a washing machine with numbered parts and close-ups of internal components, likely for product or appliance identification.

10 English

01 Lid
04 Lint filter (Front)
07 Control Panel
10 Drain hose
13 Grounding lead *

02 Detergent drawer
05 Lint filter (Rear)
08 Water hose (Cold)
11 Side handle *

03 Tub
06 Levelling feet
09 Water hose (Hot) *
12 Power cord

NOTE

• Availability of parts with an asterisk (*) depends on the model.
• Lid: Make sure to keep the lid closed while the washing machine is operating.
• Lint filter: This collects lint that builds up from the laundry being washed.
• Grounding lead: Cover this lead if wired to a metal part for earth-grounding.
• Levelling feet: Adjust the feet to level the washing machine on a flat floor.

Installation

Installation requirements

Electrical supply and grounding

WARNING

• AC 230 V / 60 Hz fuse or circuit breaker is required.
• Use an individual branch circuit specific to the washing machine.
• Do NOT use an extension cord.
• Use only the power cord that comes with the washing machine.
• Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes.

Levelling

• To prevent tumbling or noise, install the washing machine on a solid, flat floor without a platform or bricks.
• Keep the washing machine at 10 cm from each adjacent wall.

Water supply

• Make sure water taps are easily accessible.
• Turn off the taps when the washing machine is not in use.
• Check for any leaks at the water hose fittings on a regular basis.

Drain

• Make sure the drain hose is not clogged.
- We recommend a standpipe in height of 90-100 cm. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
The standpipe specifications mentioned here are only applicable to pump-type models.

Step-by-step installation

STEP 1 Select a location

Location requirements:

• Solid, level surface without carpeting or flooring that may obstruct ventilation
- Away from direct sunlight
- Adequate room for ventilation and wiring
- The ambient temperature is always higher than the freezing point (0 °C)
• Away from a heat source

Anti-rat panel

Illustration of a hand pressing down on a mechanical component with a black arrow indicating motion (no text or symbols)

The washing machine comes with the Anti-rat panel that protects small animals such as rats from entering the machine. Insert the panel into the bottom of the machine. To facilitate the work, slightly lift up the bottom front.

NOTE

• Some models feature the Anti-rat panel that must be inserted from the rear bottom of the model. For this model, insert the Anti-rat panel before levelling the machine. To facilitate the work, slightly lift up the bottom rear.
  • Availability of the Anti-rat panel depends on the model.

Installation

STEP 2 Adjust the levelling feet

Mechanical assembly diagram showing a spring-loaded component with a labeled section A (no text or symbols beyond label)

Unpack the product package.

1. Gently slide the washing machine into position. Excessive force may damage the levelling feet (A).
2. Level the washing machine by manually adjusting the levelling feet.

Diagram showing two mechanical components with directional arrows indicating motion, no text or symbols present

1. When levelling is complete, tighten the nuts (B) if provided (some models may not have the nuts).

WARNING

Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out of children's reach.

STEP 3 Connect the water hose

Technical diagram showing mechanical assembly with labeled parts A and B, including directional arrows indicating movement or force.

Connect the water hose to the water tap.

1. Remove the adaptor (A) from the water hose (B).

Illustration of a hand using a screwdriver to adjust a mechanical component (no text or symbols present)

Technical diagram of a mechanical component with labeled parts and directional arrows

Illustration of a hand using a tool to adjust a pipe fitting with a valve (no text or symbols present)

Diagram showing two hands holding a valve with a labeled component 'D', illustrating the process of adjusting or adjusting the valve.

1. Use a Philips screwdriver to loosen four screws on the adaptor.

2. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*).

3. Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor.

4. Turn part (C) in the arrow direction to tighten it.

5. While holding down part (D), connect the water hose to the adaptor. Then, release part (D). The hose fits into the adaptor with a clicking sound.

Installation

Diagram of a pipe fitting with a directional arrow indicating motion (no text or symbols)

Illustration of two faucet components with magnified insets showing internal structure (no text or symbols)

Illustration of a faucet with a valve and a valve inserted into a base, showing rotational motion (no text or symbols)

1. Connect the other end of the water hose to the inlet valve on the back of the washing machine. Turn the hose clockwise to tighten.

2. Open the water tap and check if there are any leaks around the connection areas.

- If there are water leaks, repeat the steps above.

- If using a screw type of water tap, connect the water hose to the water tap as shown.

WARNING

Stop using the washing machine if there is a water leak, and contact a local Samsung service centre. Otherwise, this may cause electric shock.

CAUTION

Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-pressure hose.

NOTE

• After connecting the water hose to the adaptor, check if it is connected properly by pulling the water hose downwards.
• Use a standard type of water tap. If the tap is square-shaped or too big, remove the spacer ring before inserting the tap into the adaptor.

STEP 4 Position the drain hose

Illustration of hands holding a coiled pipe fitting (no text or symbols)

General type

1. Press and hold down the joint ring, and insert it into the drain hose.

Illustration of a hand holding a cylindrical object with a ring, no text or symbols present

1. Insert the drain hose into the drain outlet. Make sure to connect them firmly using the joint ring. The drain hose is extensible. Adjust the length of the drain hose as needed.

Installation

Diagram showing hand operating a device with labeled component 'A' and directional arrows indicating action steps

Technical diagram showing a sink and pipe with dimension annotations

Pump type

1. Open the hose cap (A), and insert the drain hose. Tighten the drain hose using the joint ring.

NOTE

• The position (side or rear) of the drain outlet depends on the model.
  • Availability of the hose cap depends on the model.

• Connect the other end of the drain hose to a standpipe or basin that is positioned 90-100 cm (*) from the floor.

WARNING

Make sure the end of the drain hose is not submerged by water. Otherwise, the washing machine may suffer serious damage.

CAUTION

Technical diagram showing a curved structural component with dimension annotations and symbols

- Do not exceed 3 m (*) for the total length of extended hoses.

- Do not let the drain hose run over doorsills that protrude 5 cm (**) or more from the floor.

- Do not run the drain hose under the bottom of the machine.

Diagram showing two mechanical components with a cross mark and a circle, no text or symbols present

STEP 5 Power on

Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved electrical outlet protected by a fuse or circuit breaker. Then, press POWER to turn on the washing machine.

Before you start

The basics

Detergent drawer

Illustration of a hand using a tool to adjust or remove a mechanical component, with a downward arrow indicating motion (no text or symbols present)

To add a laundry-specific detergent, follow these steps:

1. Locate the detergent drawer, and slide it open.
2. Apply powder detergent as recommended by the manufacturer. Do not exceed the max line that is marked on the wing distributor.
3. If necessary, apply fabric softener as appropriate. Do not exceed the max line that is marked on the rinse cap.

CAUTION

Make sure to use detergent as appropriate. An excessive amount of detergent may not dissolve well.

Child Lock

Child Lock is designed to prevent accidents by children or infants, such as drowning.

1. Press POWER.
2. To activate the Child Lock, hold down Wash Time and Rinse Times simultaneously for 3 seconds. The indicator blinks.
3. To deactivate the Child Lock, hold down Wash Time and Rinse Times simultaneously for 3 seconds. The indicator turns off. If the tub has contained water, simply restart the machine and hold down two buttons simultaneously for 3 seconds to deactivate the Child Lock.

With the Child Lock enabled

• You can still manipulate on the control panel while the lid is closed. If you open the lid, an information code (CL, dC) appears with an alarm. Then, the machine starts forced draining after 30 seconds in order to prevent infant or child accidents such as drowning.
• If the lid is left open for 30 seconds with the tub containing water, the machine drains the water with the "CL" code, which you cannot stop.
• To add detergent or more laundry in the tub, or to change the cycle settings, you must first deactivate the Child Lock.

20 English

WARNING

If you open the lid with the Child Lock enabled, the machine starts forced draining to prevent accidents such as drowning.

NOTE

The Child Lock remains active after you power off the machine. You cannot deactivate the Child Lock as long as the "CL" code appears on the display. But, you can deactivate when the dC code appears by holding down two buttons simultaneously.

Smart Check

To enable this function, you must first download the Samsung Smart Washer app at the Play Store or the Apple Store, and install it on a mobile device featuring a camera function.

The Smart Check function has been optimized for Galaxy & iPhone series (applicable models only).

1. Press and hold Rinse Times and Spin Time simultaneously for 3 seconds to enter the Smart Check mode.
2. The washing machine starts the self-diagnosis procedure and displays an information code if a problem is detected.
3. Run the Samsung Smart Washer app on your mobile device, and tap Smart Check.
4. Put the mobile device close to the washing machine's display so that the mobile device and the washing machine face each other. Then, the information code will be recognized automatically by the app.
5. When the information code is recognized correctly, the app provides detailed information about the problem with applicable solutions.

NOTE

• The function name, Smart Check, may differ depending on the language.
• If there is strong reflected light on the washing machine display, the app may fail to recognize the information code.
• If the app fails to recognize the Smart Check code consecutively, enter the information code manually onto the app screen.

Before you start

Laundry guidelines

Checkpoints

• Check for stains or dirt. Apply a little detergent to a white towel. Rub the white towel and the dirty clothes together to transfer the dirt or colour to the white towel.
• Before washing, pre-treat the sleeves, collars, dress hems, and pockets by brushing with detergent.
• Wrinkle-processed clothes made of wool must be specially treated by tightening them with threads before washing. Remove the threads after washing and drying is complete.

CAUTION

• Do not place or keep blankets in the tub.
• Do not put candles or a heat source in or on the washing machine.

• Do not wash these clothes:

• Neckties, brassieres, jackets, suits, and coats can be easily deformed by shrinking or discolouring on the surface. These clothes are mostly made of rayon, polynosic, cuff, and/or blended fabric.

• Wrinkle-processed, embossed, or resin processed clothes easily deform merely by soaking in water.
• Clothes that are easily discoloured made from cotton, wool, wrinkled silk, leather wear and accessories, and leather ornamented clothes and accessories.
• Waterproof sheets, mattresses, or wool quilts, rain covers, fishing jackets and trousers, skiwear, sleeping bags, diaper covers, sweat suits, vehicle covers for automobiles, bicycles, and motorcycles, bath rugs, and other waterproof items.

STEP 1 Sort

Sort the laundry according to these criteria:

• Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon.
• Colour: Separate whites from colours.
- Size: Mixing different-sized items together in the tub improves the washing performance.
- Sensitivity: Follow the cloth-specific instructions on the care label of delicate items such as pure, new woollen items, curtains, and silk items.

NOTE

Make sure to check the care label on the clothing, and sort them accordingly before starting the wash.

STEP 2 Empty pockets

Empty all the pockets of your laundry items, and remove dirt and/or soils from them.

• Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as the tub.
• Turn clothing with buttons and embroideries inside out.
• If pants or jacket zippers are open while washing, the tub may be damaged.
• Zippers should be closed and fixed with a string.
• Clothing with long strings may become entangled with other clothes. Make sure to tie the strings before washing.

STEP 3 Use a laundry net or wash certain items separately

• Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres may break through and tear other laundry items.
• Cashmilon, large volume garments, and lightweight clothes (lace-decorated clothes, lingerie, nylon stocking, and synthetic fabrics) may float on water during washing and cause problems to the machine. Use the laundry net or wash them separately.
• Do not wash the laundry net by itself without other laundry. This may cause abnormal vibrations that could move the washing machine and result in injury.

Before you start

CAUTION

Make sure to soak inflatable items (such as blankets, and cotton-filled or microfibre quillets) in water before you run a cycle.

• Inflatable items may cause damage to the laundry or the machine during the wash or drying process.
• Regardless of the size, blankets or quilts are safer and cleaner to wash one item at a time. Two different-sized blankets in the same load may compromise the drying performance due to unbalanced loads.

To input a blanket

Fold the blanket as shown, and then put it on the plastic area (A) of the tub before inserting into the tub.

graph TD
    A["Raw Material"] --> B["Step 1: Raw Material Boiling"]
    B --> C["Step 2: Raw Material Stabilization"]
    C --> D["Step 3: Stabilized Paper"]
    D --> E["Final Product"]
    E --> F["Packaging & Disposal"]
    F --> G["No Packaging, No Treatment, No Waste, No Cover, No Waste & Storage"]

STEP 4 Prewash (if necessary)

• To remove stains and dirt on collars, sleeves, hems, and pockets, apply detergent lightly and brush off.
• Use powder or liquid detergents. Do not use soap, as this may remain on the tub after washing.
• Prewash white socks, sleeves, and collars with a little detergent and a brush.

CAUTION

Make sure the laundry is inserted completely.

• Any exposed part of the laundry may cause damage to the machine or the laundry itself, or a water leak.
  • Make sure the laundry does not exceed the plastic area (A) in the above figure.

STEP 5 Determine the load capacity

Make sure the laundry does not exceed the plastic area (A) in the figure on page 24.

Otherwise, it may cause the washing machine to not wash properly or cause damage to the machine or the laundry itself, or a water leak.

NOTE

When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced. For bedding or bedding covers, the recommended load capacity is 3.5kg or less.

CAUTION

If the laundry is unbalanced and the "Ub" information code is displayed, redistribute the load. Unbalanced laundry may reduce the spinning performance and cause damage to the machine or the laundry itself.

STEP 6 Apply a proper detergent type

The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), colour, wash temperature, and degree of soiling. Always use “low suds” laundry detergent, which is designed for automatic washing machines.

CAUTION

• Use an appropriate amount of detergent. Excess amounts of detergent do not produce much improvement in washing results but cause damage to the laundry due to deteriorated rinsing performance.
• Bleach is strong alkali in nature, causing damage to or discolouration of the laundry.
• Use a longer or added rinse cycle when using powder detergent that is very likely to remain on the laundry and cause bad odours after washing is complete.
• If an excessive amount of detergent is used especially in cold water, the detergent doesn't dissolve well, ending up with contaminated laundry, hoses, and/or tub.
• In case of timed washing, do not apply detergent directly to laundry or the tub. The laundry may be discoloured. Use the detergent drawer.
• When washing wool using the Wool cycle, use only a neutral detergent to avoid discolouring the laundry.

NOTE

• Follow the detergent manufacturer's recommendations based on the weight of the laundry, the degree of soiling, and the hardness of the water in your local area. If you are not sure about the water hardness, contact a local water authority.
• Do not use detergent that tends to be hardened or solidified. This detergent may remain after the rinse process, blocking the drain outlet.

English 25

Operations

Control panel

01 Cycle	Press to select a desired cycle. The selected cycle's indicator will light up.
02 POWER	Press to turn on/off the washing machine.
03 START/PAUSE	Press to start or stop operation.
04 Display	The display shows current cycle information and estimated time remaining, or an information code if the washing machine needs to be checked.
05 Delay End	Set the washing machine to finish your wash automatically at later time. Choose a delay of between 1 to 24 hours (in 1 hour increments).
06 Deep Softener	Add an additional rinse at the end of the cycle to more thoroughly remove laundry additives and perfumes.After using theDeep Softeneroption, when drying with a dryer, the residual scent may be small.When used with strong scented detergent, the fragrance of the fabric softener may decrease.
07 Water Level	Press to change the default water level of the selected cycle.
08 Wash Time	Press to change the default washing time of the selected cycle.
09 Rinse Times	Press to change the default rinse count of the selected cycle.
10 Spin Time	Press to change the default spin time of the selected cycle.
11 Intensive Wash	Press this button when the laundry is heavily soiled and needs to be washed intensively. The cycle time will be increased if Intensive Wash is on.
12 Temp.	Press to toggle between two different water temperature options. Cold: For brightly colored, very lightly soiled items. Hot: For colorfast items.

Operations

Simple steps to start

1. Press POWER to turn on the washing machine.
2. Press Cycle to select the desired cycle.
3. Change the cycle settings (Water Level, Wash Time, Rinse Times, and/or Spin Time) as necessary.
4. To add an option such as Intensive Wash, and Temp., press the corresponding button.
5. Press START/PAUSE.

To change the cycle during operation

1. Press START/PAUSE to stop operation.
2. Select a different cycle, and repeat steps 2-4 above if necessary.
3. Press START/PAUSE again to start the new cycle.

Auto cycles

Cycle Description
NORMAL	For cottons, bed linens, table linens, underwear, towels, or shirts. The washing time and the number of rinses are automatically adjusted according to the load.
SUPER CLEAN Select this	if you want to produce powerful cleaning performance.
QUICK WASH For lightly	soiled garments needed quickly.
DELICATES	For sheer fabrics, bras, lingerie (silk), and other handwash-only fabrics.
HYGIENE STEAM	Heats the supplied water up to a custom temperature of 60 °C and uses the water to clean heavily soiled or stubborn items in an effective way.The washing machine heats water in this cycle to wash, and the optimal load is below 5 kg.The default water level is 2, and you can change it from level 1 to 2.NOTEThe actual water temperature may differ from the temperature indicated in the cycle name depending on the environment you use.
BEDDING	For bulky items such as comforters, blankets, and sheets.For best results, wash only a single type of bedding.
RINSE+SPIN	For loads that need rinsing and spinning only.You can also select this cycle for additional rinsing and spinning after running other cycles.
ECO TUB CLEAN	Select this to clean the tub. The powerful spinning force removes impurities and bad odours from inside the tub.
ENERGY SAVING For energy-efficient washing using less water and energy.

Operations

Manual cycles

You might want to use a single cycle to wash less soiled clothes. For example, you can run the wash cycle once for nightwear.

1. Press POWER to turn on the washing machine.
2. Press Wash Time, Rinse Times, Spin Time to run the individual cycle to your needs. The duration or count of each cycle can be adjusted by pressing the applicable button as many times as needed.

Wash Time Rinse Times Spin Time
6-30 minutes 1-5 times 1, 3, 5, 7, 9 minutes

1. If you want to run a combination of cycles, press applicable cycle buttons as below:

Wash + Rinse Rinse +	Spin Wash + Rinse + Spin
Rinsing after washing Spinning after rinsing		Washing, rinsing, and then spinning in sequence

1. Press START/PAUSE.

Maintenance

Cleaning

Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle.

Eco Tub Clean reminder

• The ECO TUB CLEAN LED blinks on the control panel to remind you to clean the tub. If you happen to see the indicator blinking after washing is complete, remove the laundry and run the Eco Tub Clean cycle.
• You can ignore this reminder and continue to run cycles normally because this is not a system failure. However, the reminder remains active for 6 consecutive cycles immediately after each cycle is complete.
• The reminder is activated once every 1-3 months, depending on the cycle count.
  • To keep the tub clean, it is recommended to run Eco Tub Clean on a regular basis.

Lint filter

Hand holding a device with a black arrow pointing to a small component (no text or symbols visible)

1. Press down the upper area of the filter case to remove.
2. Unlock the cover, and clean the filter with running water and a brush.

Illustration of a hand holding a mobile phone with directional arrows indicating movement (no text or symbols)

1. When cleaning is complete, close the cover and reinsert the filter case to the original position. You will hear a clicking sound when the filter case fits in.

Maintenance

Pump filter (applicable models only)

Illustration of a hand holding a mechanical component with a knob and lever (no text or symbols)

1. Put a floor-cloth or towel under the Pump filter. Turn the filter knob anticlockwise to remove.

Line drawing of hands using a tool to clean or repair a sink (no text or symbols present)

1. Clean the filter with running water and a soft brush.

Illustration of a hand holding a mechanical component with a circular arrow indicating rotation (no text or symbols)

1. Reinsert the filter, and turn clockwise until it locks into position.

Mesh filter

Illustration of a hand using a tool to adjust a circular component into a wall-mounted device (no text or symbols visible)

1. Use pliers to pull out the mesh filter from inside the water inlet as shown.
2. Use a soft brush to clean the filter with running water.

Diagram of a pipe plug inserted into a container with a curved arrow indicating rotation (no text or symbols)

1. Reinsert the filter. Make sure it is tightened against water leaks.

Line drawing of a cable being inserted into a wall-mounted device (no text or symbols)

Maintenance

Detergent drawer

Technical diagram of a mechanical device with labeled parts A and B, showing internal components and directional arrows.

1. Slightly lift up the front edge of the drawer, and then slide it open.
2. Remove the wing distributor (A) and rinse cap (B) from the drawer.

Illustration of hands using a tool to clean or wash a water bottle into a basin (no text or symbols)

1. Clean the drawer as well as the distributor and rinse cap with running water and a soft brush.

Diagram of a hand holding a fan inside a device, with an arrow pointing to the fan (no text or symbols present)

1. When complete, close the rinse cap and reinsert the distributor. Then, reinsert the detergent drawer.

Troubleshooting

Checkpoints

If you encounter a problem with the washing machine, first check the table below and try the suggestions.

Problem Action
Does not turn on.	Make sure you use rated power for the product.Make sure the power cord is completely plugged in.Check the fuse or reset the circuit breaker.
Does not start.	Make sure the lid is closed.Make sure the water taps are open.Make sure to press START/PAUSE to start the washing machine.Make sure Child Lock is not activated.Before the washing machine starts to fill, it will make a series of clicking noises to check if the lid is locked, and does a quick drain.Was the lid opened during the spinning cycle? Close the lid, and press START/PAUSE to resume.The machine enters Standby or is in a soaking cycle. Please wait.Check the fuse or reset the circuit breaker.
Water is not supplied.	Make sure you press START/PAUSE after selecting the water supply.Make sure the water taps are open.Is the filter net at the water supply hose connector clogged? Clean the filter net by brushing with a toothbrush.Is the water supply cut off? If the water supply is cut off, close the tap and power off.Straighten the water supply hoses.Open and close the lid, then press START/PAUSE.If the water pressure is low, it takes longer to start washing.If the water level is not as high as necessary or lower than expected, use the level selector to adjust the water level.
After a cycle, detergent remains in the automatic dispenser.	Make sure the washing machine is running with sufficient water pressure.Make sure the detergent drawer is properly inserted.Remove and clean the detergent drawer, and then try again.

Troubleshooting

Problem Action
Vibrates excessively or makes noise.	Make sure the washing machine is set on a level floor. If the floor is not level, use the levelling feet to adjust the washing machine.Make sure the washing machine is not contacting any other object.Make sure the laundry load is balanced.Make sure the laundry is spread evenly in the washing machine. Spread out the laundry evenly and start again.Make sure the space around the washing machine is free of objects.Humming is produced normally during operation.Objects such as coins can cause noise. Remove these objects from the washing machine after washing is complete.
Stops.	Plug the power cord into a live electrical outlet.Check the fuse or reset the circuit breaker.Close the lid, and press START/PAUSE to start the washing machine. For your safety, the washing machine will not spin unless the lid is closed.Before the washing machine starts to fill, it will make a series of clicking noises to check if the lid is locked, and does a quick drain.There may be a pause or soak period in the cycle. Wait briefly and the washing machine may start.Make sure the inlet hose screens at the taps are not clogged. Periodically clean the screens.This problem occurs temporarily due to low voltages, and will be solved when power recovers.
Fills with the wrong temperature water.	Fully open both water taps.Make sure the temperature selection is correct.Make sure the hoses are connected to the correct water taps.Flush water lines.Disconnect the hoses and clean the screens. The hose filter screens may be clogged.While the washing machine fills, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal.While the washing machine fills, you may notice just hot and/or just cold water going through the dispenser when cold or warm temperatures are selected.This is a normal function of the automatic temperature control feature as the washing machine determines the water temperature.
Does not drain and/or spin.	Check the fuse or reset the circuit breaker.Make sure the electrical voltage is normal.Make sure the washing machine is plugged in.Make sure the drain hose is pointed downward. (Natural drain models only)Make sure the drain hose is not clogged.Make sure the drain hose is not kinked.Straighten the drain hose. If there is a drain restriction, call for service.Close the lid, and press START/PAUSE. For your safety, the washing machine will not spin unless the lid is closed.
Load is wet at the end of the cycle.	Use the High or Extra High spin speed. (Applicable model only)Use high efficiency (HE) detergent to reduce oversuding.Load is too small. Small loads (one or two items) may become unbalanced and not spin completely.

Troubleshooting

Problem Action
Leaks water.	Make sure all hose connections are tight.Make sure the water supply hose's rubber packing is in the correct position. Screw tightly again.Make sure the end of the drain hose is correctly inserted and secured to the drain system.Avoid overloading.Use high efficiency (HE) detergent to prevent oversudsing.Make sure the water supply hose is not kinked.If the water supply is too strong, water may leak. Close the water tap a little.Make sure water is not leaking from the water tap. If so, repair the water tap.
Excessive suds.	Use high efficiency (HE) detergent to prevent oversudsing.Reduce the detergent amount for soft water, small loads, or lightly soiled loads.Non-HE detergent is not recommended.
The spin basket or drain/supply hose is frozen.	Use warm water to disconnect the water supply hose and drain hose. Soak them in warm water.Fill the spin basket with warm water, and then wait for about 10 minutes.Put a hot towel on the drain hose connector.Reconnect the water supply hose and drain hose, and check if water is supplied properly.
Water drains out immediately.	Make sure the drain hose is not clogged, and is hung over the drain hose hook. Fill the spin basket halfway with water, and try spinning again.Lift the end of the drain hose to prevent water from draining. Fill the spin basket halfway with water, and then run spinning after releasing the drain hose.Make sure the drain hose is installed correctly. See the installation section of this user manual and adjust the position of the drain hose as instructed.
Stains on clothes.• Clean the Lint filter.
Has odours.	Excessive suds collect in recesses and can cause foul odours.Run cleansing cycles to sanitize periodically.Dry the washing machine interior after a cycle has finished.

If a problem persists, contact a local Samsung service centre.

Information codes

If the washing machine fails to operate, you may see an information code on the display. Check the table below and try the suggestions.

Code Action
1C	The WaterLevel sensor is not working properly.· Check WaterLevel Sensor wire harness.· If the information code remains, contact a customer service centre.
3C	Motor problem· Try restarting the cycle.· If the problem continues, call for service.
4C	Water is not supplied.· Make sure the water taps are open.· Make sure the water hoses are not clogged.· Make sure the water taps are not frozen.· Make sure the washing machine is operating with sufficient water pressure.· Make sure that the cold water tap and the hot water tap are properly connected.· Clean the mesh filter as it may be clogged.
4C2	· Make sure the cold water supply hose is firmly connected to the cold water tap.· If it is connected to the hot water tap, the laundry may be deformed with some cycles.
5C	Water is not draining.· Make sure the drain hose is not frozen or clogged.· Make sure the drain hose is positioned correctly, depending on the connection type.· Clean the debris filter as it may be clogged.· Make sure the drain hose is straightened all the way to the drain system.· If the information code remains, contact a customer service centre.

Troubleshooting

Code Action
9C1	Electronic Control Problem (Over Voltage Error)Check the PCB and wire harness.Check if power is supplied properly.If the information code remains, contact a customer service centre.
9C2	Low voltage detectedCheck if the power cord is plugged in.If the information code remains, contact a customer service centre.
9C4	DC Sensor electrical leakage problemIf the information code remains, contact a customer service centre.
AC6	Inverter Communication problemCheck the Inverter PCB and wire harness.If the information code remains, contact a customer service centre.
dC	Operating the washing machine with the lid open.Make sure the lid is properly closed.Make sure laundry is not caught in the lid.
HC	Water temperature control problem (Heater control)If the information code remains, contact a customer service centre.
LC	Check the drain hose.Make sure the end of the drain hose is placed on the floor.Make sure the drain hose is not clogged.If the information code remains, contact a customer service centre.
OC	Water is overflowed.Restart after spinning.If the information code remains on the display, contact a local Samsung service centre.
PC	When position of the clutch can't be detected.If the information code remains, contact a customer service centre.
PC1	After position of the clutch is detected, if the signal of the clutch hall goes wrong.If the information code remains, contact a customer service centre.
Ub	Spinning does not work.Make sure laundry is spread out evenly.Make sure the washing machine is on a flat, stable surface.Redistribute the load. If only one item of clothing needs washing, such as a bathrobe or pair of jeans, the final spin result might be unsatisfactory, and an “Ub” check message will be shown in the display.

If any information code keeps appearing on the screen, contact a local Samsung service centre.

Specifications

Specification sheet

The type number WA16B6251** WA14B6251***
Kind of washing machine Automatic electric washing machine
Washing system Washing machine with vortex system
Rated voltage (volts) 230 V
Rated frequency (Hz) 60 Hz
Rated washing capacity 16.0 kg 14.0 kg
Rated power input (watt or kW) 1500 W
Washing machine class Class 1
IP number IPX4
The maximum permissible inlet water pressure	780 kPa
The minimum permissible inlet water pressure	50 kPa
Dimensions W637 X L701 X H1095 W637 X L701 X H1075
Net Weight 46.0 kg
Annual Energy Consumption	367 kWh 326 kWh
Annual Water Consumption	23100 liters 27720 liters
Spin revolutions	700 rpm
Country of origin	Made in Thailand
Manufacturer	Samsung Electronics Co.,ltd.

The type number	WA13B5251**	WA11B5251**	WA10B5251**
Kind of washing machine Automatic electric washing machine
Washing system Washing machine with vortex system
Rated voltage (volts) 230 V
Rated frequency (Hz) 60 Hz
Rated washing capacity	13.0 kg	11.0 kg	10.0 kg
Rated power input (watt or kW) 1500 W
Washing machine class Class 1
IP number IPX4
The maximum permissible inlet water pressure	780 kPa
The minimum permissible inlet water pressure	50 kPa
The type number WA13B5251** WA11B5251** WA10B5251**
Dimensions	W610 X L675 X H1105	W610 X L675 X H1075
Net Weight 43.0 kg 42.0 kg
Annual Energy Consumption 304 kWh 260 kWh 238 kWh
Annual Water Consumption 21780 liters
Spin revolutions 700 rpm
Country of origin Made in Thailand
Manufacturer Samsung Electronics Co.,Ltd.

NOTE

• Asterisk (*) means variant model and can be varied (0-9) or (A-Z).
• The design and specifications are subject to change without notice for quality improvement purposes.
  • The washing machine shall not be installed at a humid place.
• The wringer must be switched off when not in use.
• The washing machine must not be operated by children.
• The appearance and specifications of the product are subject to change without prior notice for purposes of product enhancement.
• The hands shall not be inserted into running waterextracting tub.
• The washing machine whose lid can be opened during water extraction, that if it takes 15 s or more for complete stop of water-extracting chamber tub such a case should be understood as a trouble.

The energy Label specifications have been determined by using the following program according to SASO 2885.

• WA10B5251**, WA11B5251**, WA13B5251**

1. Cotton 60 °C at full load: Energy Saving, Hot, Water level: 5
2. Cotton 60 °C at half load: Energy Saving, Hot, Water level: 3
3. Cotton 40 °C at half load: Energy Saving, Cold + Hot, Water level: 3

• WA14B6251***, WA16B6251**

1. Cotton 60 °C at full load: Energy Saving, Hot, Water level: 5
2. Cotton 60 °C at half load: Energy Saving, Hot, Water level: 3
3. Cotton 40 °C at half load: Energy Saving, Cold + Hot, Water level: 3

English 43

Specifications

Information of main washing programmes

Model Course (Program) Cycle			a number of cycle	Water consumption [L]	Time [min]
WA10B5251** WA11B5251** WA13B5251**	Cotton 60 °C Full(Program: Energy Saving Water selection: Hot water Water level: 5)	Washing 1	102 185
		Rinsing 1	8 9
		Spinning 1	0 24
	Cotton 60 °C Half(Program: Energy Saving Water selection: Hot water Water level: 3)	Washing 1	75 148
		Rinsing 1	8 8
		Spinning 1	0 24
	Cotton 40 °C Half(Program: Energy Saving Water selection: Cold + Hot water Water level: 3)	Washing 1	75 148
		Rinsing 1	8 8
		Spinning 1	0 24
WA14B6251***	Cotton 60 °C Full(Program: Energy Saving Water selection: Hot water Water level: 5)	Washing 1	162 190
		Rinsing 1	8 12
		Spinning 1	0 22
	Cotton 60 °C Half(Program: Energy Saving Water selection: Hot water Water level: 3)	Washing 1	85 139
		Rinsing 1	8 12
		Spinning 1	0 22
	Cotton 40 °C Half(Program: Energy Saving Water selection: Cold + Hot water Water level: 3)	Washing 1	85 139
		Rinsing 1	8 12
		Spinning 1	0 22
WA16B6251**	Cotton 60 °C Full(Program: Energy Saving Water selection: Hot water Water level: 5)	Washing 1	112 190
		Rinsing 1	8 12
		Spinning 1	0 22
	Cotton 60 °C Half(Program: Energy Saving Water selection: Hot water Water level: 3)	Washing 1	85 139
		Rinsing 1	8 12

44 English

Packing & unpacking (Packing box)

Packing

1. Put the washing machine on the bottom cushion.
2. Put the packing box over the machine.
3. Insert the 4 side cushions in the packing box, one for each corner.
4. Insert the top cushion on the top of the machine.
5. Close the top cover of the box.
6. Wrap up the box with straps.

Unpacking

1. Cut the straps to untie.
2. Hold the packing box with both hands, and raise the box to remove.
3. Remove the washing machine from the bottom cushion.

NOTE

The number of cushions and straps may vary depending on the model.

Memo

Memo

SAMSUNG

QUESTIONS OR COMMENTS?

COUNTRY CALL OR VISIT US ONLINE AT
SAUDI ARABIA	8002474357 (800 24/7 HELP) From Inside Saudi Arabia+966112614718 From outside Saudi Arabia (May Call Charges will be applied)	www.samsung.com/sa_en/support(English)www.samsung.com/sa/support(Arabic)

Blurred grayscale image with indistinct shapes and no visible text or symbols

الغسالة

دليل المستخدم

WA1*B*******

SAMSUNG DC68-000000-00

SAMSUNG

DC68-000000-00

معلومات السلام

Diagram of a washing machine with labeled components and close-ups of water level sensors and sink parts.

الح Cooperative

٠ درج المنظف

1. الغطاء

Diagram showing two mechanical components with directional arrows indicating motion, labeled B (no text or symbols present)

قذیر

Technical diagram showing mechanical assembly with labeled parts A and B, including directional arrows indicating movement or force.

非-非

Technical diagram of a mechanical component with labeled parts and directional arrows

Illustration of a hand using a tool to adjust or install a pipe fitting into a valve (no text or symbols present)

Diagram showing two hands adjusting a faucet valve, with arrows indicating the process and label D pointing to the valve component.

Illustration of a hand gripping a cylindrical object with a ring, no text or symbols present

العربية ١٧

نوع المضخة

Hand holding a button next to a device panel with a knob (no text or symbols visible)

graph TD
    A["Raw Material"] --> B["Add Food"]
    B --> C["Add Paper"]
    C --> D["Add Fiber"]
    D --> E["Stacked Book"]
    E --> F["Final Storage Section A"]
    subgraph Section A
        G["No Prohibited"]
        H["Image of Box with Inside Body"]
        I["Image of Box with Inside Body"]
        J["Image of Box with Inside Body"]
    end

graph TD
    A["Washing Cycles"] --> B["NORMAL"]
    B --> C["SUPER CLEAN"]
    C --> D["QUICK WASH"]
    D --> E["DELICATES"]
    E --> F["MEADIS RQYFQEA"]
    F --> G["ENERGY SAVING"]
    G --> H["TOWFIR PTAQAFAE"]
    H --> I["HYGIENE STEAM"]
    I --> J["BEDDING"]
    J --> K["SHRAJSHF"]
    K --> L["RINSE+SPIN"]
    L --> M["DORAN+SHPTF"]
    M --> N["ECO TUB CLEAN"]
    N --> O["TOPTIFALHOCUS"]
    O --> P["Cycle"]
    P --> Q["POWER TSHGEL"]
    Q --> R["START PAUSE BYD/AVLFAK"]
    R --> S["Delay End"]
    S --> T["Deep Softener"]
    T --> U["Water Level"]
    U --> V["Wash Time"]
    V --> W["Rinse Times"]
    W --> X["Spin Time"]
    X --> Y["Intensive Wash"]
    Y --> Z["Cald"]
    Y --> AA["Hot Temp."]
    Y --> AB["Dayday"]

    subgraph Timeframe
        AC[5 min 30 min 18 min 24 min 3 min 4 min 5 min 7 min 1 sec 3 sec 1 sec 3 sec 1 sec 3 sec 1 sec 3 sec 1 sec 3 sec 1 sec 3 sec 1 sec 3 sec 1 sec 3 sec 1 sec 3 sec 1 sec 3 sec 1 sec 3 sec 1 sec 3 sec 1 sec 3 sec 1 sec 3 sec 1 sec 3 sec 1 sec 3 sec 1 sec 3 sec 1 sec
    end

    %% Note: The diagram shows a schematic of the system's cycle structure with labels for each component.

Illustration of a hand holding a container with a downward arrow, no text or symbols present

الله

Illustration of a hand holding a mobile phone with directional arrows indicating movement (no text or symbols)

العربية ٢١

الله الله

المصفاة الشبكة