SuperServer SSG-540P-E1CTR36H - Server Supermicro - Free user manual and instructions

USER MANUAL SuperServer SSG-540P-E1CTR36H Supermicro

Front view of a server rack with multiple black racks and indicator lights (no visible text or labels)

USER'S MANUAL

Revision 1.0a

The information in this User's Manual has been carefully reviewed and is believed to be accurate. The vendor assumes no responsibility for any inaccuracies that may be contained in this document, and makes no commitment to update or to keep current the information in this manual, or to notify any person or organization of the updates. Please Note: For the most up-to-date version of this manual, please see our website at www.supermicro.com.

Super Micro Computer, Inc. ("Supermicro") reserves the right to make changes to the product described in this manual at any time and without notice. This product, including software and documentation, is the property of Supermicro and/or its licensors, and is supplied only under a license. Any use or reproduction of this product is not allowed, except as expressly permitted by the terms of said license.

IN NO EVENT WILL Super Micro Computer, Inc. BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, SPECULATIVE OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR INABILITY TO USE THIS PRODUCT OR DOCUMENTATION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN PARTICULAR, SUPER MICRO COMPUTER, INC. SHALL NOT HAVE LIABILITY FOR ANY HARDWARE, SOFTWARE, OR DATA STORED OR USED WITH THE PRODUCT, INCLUDING THE COSTS OF REPAIRING, REPLACING, INTEGRATING, INSTALLING OR RECOVERING SUCH HARDWARE, SOFTWARE, OR DATA.

Any disputes arising between manufacturer and customer shall be governed by the laws of Santa Clara County in the State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.

FCC Statement: This equipment has been tested and found to comply with the limits for a Class A or Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in industrial environment for Class A device or in residential environment for Class B device. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.

California Best Management Practices Regulations for Perchlorate Materials: This Perchlorate warning applies only to products containing CR (Manganese Dioxide) Lithium coin cells. "Perchlorate Material-special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate".

WARNING: This product can expose you to chemicals including lead, known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

The products sold by Supermicro are not intended for and will not be used in life support systems, medical equipment, nuclear facilities or systems, aircraft, aircraft devices, aircraft/emergency communication devices or other critical systems whose failure to perform be reasonably expected to result in significant injury or loss of life or catastrophic property damage. Accordingly, Supermicro disclaims any and all liability, and should buyer use or sell such products for use in such ultra-hazardous applications, it does so entirely at its own risk. Furthermore, buyer agrees to fully indemnify, defend and hold Supermicro harmless for and against any and all claims, demands, actions, litigation, and proceedings of any kind arising out of or related to such ultra-hazardous use or sale.

Manual Revision 1.0a

Release Date: March 15, 2022

mk

Unless you request and receive written permission from Super Micro Computer, Inc., you may not copy any part of this document. Information in this document is subject to change without notice. Other products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders.

Copyright © 2022 by Super Micro Computer, Inc.

All rights reserved.

Printed in the United States of America

Preface

About this Manual

This manual is written for professional system integrators and PC technicians. It provides information for the installation and use of the server. Installation and maintenance should be performed by experienced technicians only.

Please refer to the SSG-540P-E1CTR36(L/H) server specifications page on our website for updates on supported memory, processors and operating systems (http://www.supermicro.com).

Notes

For your system to work properly, please follow the links below to download all necessary drivers/utilities and the user's manual for your server.

• Supermicro product manuals: http://www.supermicro.com/support/manuals/
- Product drivers and utilities: https://www.supermicro.com/wdl
- Product safety info: http://www.supermicro.com/about/policies/safety_information.cfm

If you have any questions, please contact our support team at:

[e-mail]

This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level.

Secure Data Deletion

A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/Lot9_Secure_Data_Deletion_Utility/

Warnings

Special attention should be given to the following symbols used in this manual.

Warning! Indicates important information given to prevent equipment/property damage or personal injury.

Warning! Indicates high voltage may be encountered when performing a procedure.

Contents

Chapter 1 Introduction

1.1 Overview....9 Models....9

1.2 System Features ....10
Front View....10
Drive Carrier Indicators....11
Control Panel....12
Rear View....13
Power Supply Indicator....14
Top View....15

1.3 System Architecture ....16

1.4 Motherboard Layout....17 Quick Reference....18 Motherboard Block Diagram....20

Chapter 2 Server Installation

2.1 Overview....21
2.2 Unpacking the System ....21
2.3 Preparing for Setup....21

Choosing a Setup Location....21
Rack Precautions....22
Server Precautions....22
Rack Mounting Considerations....22

Ambient Operating Temperature....22

Airflow 23

Mechanical Loading....23

Circuit Overloading....23

Reliable Ground....23

2.4 Installing the Rails....24
Identifying the Rails....24
Releasing the Inner Rail....25
Installing the Inner Rails onto the Chassis 26
Installing the Outer Rails onto the Rack....27

2.5 Installing the Chassis into a Rack....28

Removing the Chassis from the Rack....29

Chapter 3 Maintenance and Component Installation

3.1 Removing Power ....30

3.2 Accessing the System....31

3.3 Processor and Heatsink Installation....32

The Processor Carrier Assembly ....33

The Processor Heatsink Module (PHM)....35

Installing the PHM into the CPU Socket....36

Removing the PHM from the CPU Socket 39

Removing the Processor Carrier Assembly from the PHM 40

Removing the Processor from the Carrier Assembly....41

3.4 Memory....42

Memory Support....42

Memory Population Guidelines....44

Guidelines Regarding Mixing DIMMs....44

DIMM Construction....44

Memory Population Sequence 44

Installing Memory....45

3.5 Motherboard Battery....46

3.6 Storage Drives....47

Installing Drives....47

3.7 System Cooling....49

Fans 49

Installing the Air Shrouds....50

3.8 Power Supply ....51

Power Supply LEDs....51

3.9 PCI Expansion Cards ....53

3.10 Cable Routing Diagram....54

Chapter 4 Motherboard Connections

4.1 Input/Output Ports ....55

4.2 Power Connections ....56

4.3 Headers and Connectors ....56

Control Panel....60

4.4 Jumpers....63
4.5 LED Indicators....64

Chapter 5 Software

5.1 Microsoft Windows OS Installation....65
5.2 Driver Installation....67
5.3 SuperDoctor® 5....68
5.4 BMC....69

BMC ADMIN User Password....69

Chapter 6 Optional Components

6.1 Additional Storage Drives....70
6.2 Storage Control Cards ....70
6.3 Storage Drive Conversion Trays....70
6.4 TPM Security Module....70
6.5 Intel Virtual RAID on CPU (VROC)....71

Requirements and Restrictions....71
Supported SSDs and Operating Systems....71
Additional Information 72
Hardware Key 72
Configuring NVMe RAID Manually....73
Status Indications....78
Hot Swap Drives 78

Hot-unplug ....78

Hot-plug 78

Related Information Links ....78

Chapter 7 Troubleshooting and Support

7.1 Information Resources....79
Website 79
Direct Links for the SSG-540P-E1CTR36(L/H) System....79
Direct Links for General Support and Information ....79
7.2 BMC Interface ....80
7.3 Troubleshooting Procedures 81

General Technique....81

No Power 81

No Video 82

System Boot Failure 82

Memory Errors 82

Losing the System Setup Configuration 82

When the System Becomes Unstable 82

7.4 Crash Dump Using the BMC Dashboard....84

7.5 CMOS Clear 85

7.6 BMC Reset....85

7.7 Where to Get Replacement Components....86

7.8 Reporting an Issue....86

Technical Support Procedures 86

Returning Merchandise for Service....86

Vendor Support Filing System 87

7.9 Feedback....87

7.10 Contacting Supermicro....88

Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications

Contacting Supermicro

Headquarters

Address: Super Micro Computer, Inc.

980 Rock Ave.

San Jose, CA 95131 U.S.A.

Tel: [phone]

Fax: [phone]

Email: [e-mail] (General Information)

[e-mail] (Technical Support)

Website: www.supermicro.com

Europe

Address: Super Micro Computer B.V.

's-Hertogenbosch, The Netherlands

Tel: [phone]

Fax: [phone]

Email: [e-mail] (General Information)

[e-mail] (Technical Support)

[e-mail] (Customer Support)

Website: www.supermicro.nl

Asia-Pacific

Address: Super Micro Computer, Inc.

3F, No. 150, Jian 1st Rd.

Zhonghe Dist., New Taipei City 235

Taiwan (R.O.C)

Tel: [phone]

Fax: [phone]

Email: [e-mail]

Website: www.supermicro.com.tw

Chapter 1

Introduction

1.1 Overview

This chapter provides an outline of the functions and features of the SuperStorage server SSG-540P-E1CTR36(L/H). The following provides an overview of the specifications and capabilities.

System Overview
Motherboard	X12SPI-TF
Chassis	847BTS-R1K23LPBP4
Processors	3rd Gen Intel Xeon Scalable in P+ (LGA-4189) socket
Memory	Up to 2TB of ECC RDIMM/LRDIMM/LRDIMM 3DS with speeds up to 3200MHz in eight slots
Storage	Thirty-six 3.5" hot-swap SATA/SAS bays(Optional) Two rear 2.5" hot-swap SATA or NVMe baysOne M.2 SSD, PCIe 3.0 x4/SATA3 slot, M-Key 2280/22110Two SATADOM (disk on module) headers
Expansion Slots	Two PCI-Express 4.0 x16 low profileTwo PCI-Express 4.0 x8 low profile (see Section 3.10 for details)
I/O Ports	LAN: Two 10G BASE-T; one dedicated BMC portUSB: Two USB 2.0 portsTwo USB 3.2 Gen 1 portsOne VGA portOne serial port
System Cooling	Seven heavy duty fans with Optimal Fan Speed ControlOne air shroud
Power	Two redundant 1200W power supplies, 80Plus Titanium level
Form Factor	4U; (WxHxD) 17.2 x 7.0 x 27.5 in. (437 x 178 x 699 mm)

A Quick Reference Guide can be found on the product page of the Supermicro website.

Models

• SSG-540P-E1CTR36L includes the Broadcom S3808 IT mode card.
• SSG-540P-E1CTR36H includes the Broadcom S3908 HW RAID card.

1.2 System Features

The following views of the system display the main features.

Front View

5 11 17 23 4 10 16 22 3 9 15 21 2 8 14 20 1 7 13 19 0 6 12 18 Service/Asset Tag with BMC Password Control Panel

Figure 1-1. Front View

Storage Drives

Item Description

0-23 3.5" hot-swap SAS/SATA drive bays

Drive Carrier Indicators

Each drive carrier has two LED indicators: an activity indicator and a status indicator. For RAID configurations using a controller, the meaning of the status indicator is described in the table below. For OS RAID or non-RAID configurations, some LED indications are not supported, such as hot spare. For VROC configurations, refer to the VROC section in this manual.

Drive Carrier LED Indicators
	Color Blinking Pattern Behavior for Device
Activity LED	Blue Solid On Idle SAS/NVMe drive installed
	Blue Blinking I/O activity
	Off Idle SATA drive installed
Status LED	Red Solid On Failure of drive with RSTe support
	Red Blinking at 1 Hz Rebuild drive with RSTe support
	Red Blinking with two blinks and one stop at 1 Hz		Hot spare for drive with RSTe support
	Red On for five seconds, then off		Power on for drive with RSTe support
	Red Blinking at 4 Hz Identify drive with RSTe support
	Green Solid on Safe to remove NVMe drive
	Amber Blinking at 1Hz Do not remove NVMe drive

Control Panel

Power Reset RESET Power LED HDD NIC LED NIC LED Information LED Power Fail LED

Figure 1-2. Control Panel

Control Panel Features
Feature Description
Power button	The main power switch applies or removes primary power from the power supply to the server but maintains standby power.
Reset Button Reboots the system
Power LED	Indicates power is being supplied to the system power supply units. This LED is illuminated when the system is operating normally.
HDD Indicates activity on the storage drives when flashing.
NIC LEDs Indicates network activity on LANs when flashing.
Power Fail LED Indicates a power supply module has failed.
Information LED	Alerts operator to several states, as noted in the table below.

Information LED
Color, Status Description
Red, continuously An overheat condition has occurred.
Red, blinking at 1Hz Fan failure, check for an inoperative fan.
Red, blinking at 0.25Hz	Power failure, check for a non-operational power supply.
Blue, solid	UID has been activated locally to locate the server in a rack environment.
Blue, blinking	UID has been activated using the BMC to locate the server in a rack environment.

Rear View

Power Supplies Drives USB 2.0 USB 3.2 VGA JBOD Ports BMC LAN UID 7 6 4 2 1 26 29 32 35 25 28 31 34 24 27 30 33

Figure 1-3. System: Rear View

System Features: Rear
Feature Description
Power Supplies Two redundant power supply modules, PWS1 on the bottom, PWS2 on the top
Drives Optional 2.5" hot-swap storage drives, SATA or NVMe
BMC	Dedicated LAN port for the BMC; for indicator details, see BMC LAN LEDs
USB Two USB 2.0 ports; two USB 3.2 Gen1 ports
LAN Two 10G BASE-T ports
VGA Video port
UID Switch/LED	The unit identification (UID) button turns on or off the blue light function of the Information LED and a blue LED on the rear of the chassis.This button can also be used to reset the BMC.
JBOD Ports JBOD	expansion ports

Logical Storage Drive Numbers
Item Description
24-35 3.5"	hot-swap SAS/SATA drive bays
Expansion Card Chassis Slots
Item Description
1 Not available—filled by SAS controller card (PCIe 4.0 x8 slot)
2 PCIe 4.0 x8 in a x16 slot: low profile
4 PCIe 4.0 x16 slot: low profile
6 PCIe 4.0 x16 slot: low profile
7 PCIe 4.0 x8 slot: low profile

Power Supply Indicator

Power Supply Indicator
LED Color and State Power Supply Condition
Off No AC power to modules
Amber, solid	AC cord unplugged and in redundant mode OR power supply critical events causing a shutdown, failure, OCP, OVP, fan fail, OTP, UVP
Amber, blinking	Power supply warning events where the power supply continues to operate: high temperature, over voltage, under voltage, etc
Green, blinking AC present,	only 12vsb on (module off)
Green, solid Output on, functioning normally

Top View

Expansion Slots Power Supply Modules Processor, Heatsink DIMM Slots SuperDOM Port M.2 Socket SuperDOM Port Power Distributor System Fans

Figure 1-4. System: Top View

System Features: Top
Feature Description
M.2 Sockets One socket for an M.2 SSD
Power Supply Dual redundant modules
SuperDOM Ports SATA ports allow for two Disk-on-Module SSDs mounted directly on the motherboard
DIMM Slots Eight memory slots
Processors 3rd Gen Intel Xeon Scalable with heatsink
System Fans Seven 8-cm fans with Optimal Fan Speed Control, FAN-0166L4

1.3 System Architecture

This section shows the locations of the system electronic components.

Storage Backplane BPN-SAS3-826EL1-N4 (not visible in picture; under motherboard) Motherboard X12SPI-TF Storage Backplane BPN-SAS3-846EL1

Figure 1-5. Main Component Locations

1.4 Motherboard Layout

Below is a layout of the X12SPI-TF motherboard with jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard Manual.

SLOT1 JPRG1 JNCSI LEDBMC SLOT4 SLOT6 UID-LED VGA USB4/5 (3.2 Gen 1) USB0/1 NVME0/1 SLOT2 BMC AST2600 COM1 JIPMB1 BT1 JPME1 JI2C_FP1 USB2/3 JBT1 USB6/7 (3.2 Gen 1) S-SATA0 I-SATA4~7 JSD1 JSD2 I-SATA0~3 S-SATA1 TPM/PORT80 JL1 S-SGPIO1 FANB FANA M.2-H JRK1 JP4 JF1 FAN3 LED_PWR JVRM1 JVRM2 JNVI2C JSTBY1 JPI2 C1 SUPEROX12SPI-TF REV: 2.00 DESIGNED IN USA MAC CODE BAR CODE SAN MAC IPMI CODE USB8 (3.2 Gen 1) USB0/5 (3.2 Gen 1) CPU CPU_SLOT7-FOLUCK CPU_SLOT7-FOLUCK CPU_SLOT7-FOLUCK CPU_SLOT7-FOLUCK CPU_SLOT7-FOLUCK CPU_SLOT7-FOLUCK CPU_SLOT7-FOLUCK CPU_SLOT7-FOLUCK CPU_SLOT7-FOLUCK CPU_SLOT7-FOLUCK CPU_SLOT7-FOLUCK CPU_SLOT7-FOLUCK

Figure 1-7. Motherboard Layout

Quick Reference

Jumper Description Default Setting

JBT1 CMOS Clear Open (Normal)

JPME1 ME Recovery Pins 1-2 (Normal)

Connector Description

BMC_LAN Dedicated BMC LAN Port
COM1 COM Header
FAN1 ~ FAN5, FANA, FANB CPU/System Fan Headers
I-SATA0 ~ I-SATA7 Intel® PCH SATA 3.0 Ports (with RAID 0, 1, 5, 10)
JF1 Front Control Panel Header
JI2C_EXP1 SMBus I	^2 C for Expander
JI2C_FP1 SMBus I	^2 C for LCD Devices
JIPMB1	4-pin BMC External I^2C Header (for an IPMI card)
JL1	Chassis Intrusion Header
JNCSI1	NC-SI Header for IPMI Support
JNVI ^2 C1	NVMe I^2C Header
JPI ^2 C1	Power System Management Bus (SMB) I^2C Header
JPWR1	8-pin Power Connector
JPWR2	4-pin Power Connector
JPWR3	24-pin Power Connector
JRK1	Intel RAID Key Header
JSD1, JSD2	SATA DOM Power Connectors
JSTBY1	Standby Power Header
LAN1, LAN2	Dual 10G Base-T Ports
M.2-H	M.2 M-Key 2280/22110 (supports PCI-E 3.0 x4/SATA3) Slot
NVME0/1	PCI-E 4.0 x8 Slimeline SAS Connector
SLOT1	CPU PCIe 4.0 x 8
SLOT2	CPU PCIe 4.0 x8 (IN x 16)
SLOT4, SLOT6	CPU PCIe 4.0 x16
SLOT7	CPU PCIe 4.0 x8
S-SATA0, S-SATA1 SATA 3.0 Ports with SATA DOM Power
S-SGPIO	Serial Link General Purpose I/O Connection Header
TPM1/PORT80 Trusted Platform Module/Port 80 Connector
UID-SW	Unit Identifier (UID) Switch
USB0/1	Back Panel Universal Serial Bus (USB) 2.0 Ports
USB2/3	Front Accessible USB 2.0 Headers
USB4/5	Back Panel USB 3.2 Gen 1 Ports
USB6/7	Front Accessible USB 3.2 Gen 1 Header
USB8	USB 3.2 Gen 1 Type-A Header
VGA	VGA Port

LED Description State: Status

LE4 M.2 LED Blinking Green: Device Working

LEDBMC BMC Heartbeat LED Blinking Green: BMC Normal

LEDPWR Onboard Power LED Solid Green: Power On

UID-LED Unit Identifier (UID) LED Solid Blue: Unit Identified

Motherboard Block Diagram

graph TD
    subgraph Schematic
        A["CPU1-B1"] --> B["DDR4 2666/2933/3200"]
        C["CPU1-A1"] --> D["DDR4 2666/2933/3200"]
        E["CPU1-D1"] --> F["DDR4 2666/2933/3200"]
        G["CPU1-C1"] --> H["DDR4 2666/2933/3200"]
        I["PCI-E X16"] --> J["PCI-E X16 G4 (LANE REVERSE)"]
        K["PCI-E X16 G4"] --> L["PCI-E X8 G4 0~7"]
        M["PCI-E X8"] --> N["PCI-E X4 G4 8~15"]
        O["PCI-E X8"] --> P["PCI-E X4 G4 8~15"]
        Q["PCI-E X8"] --> R["PCI-E X4 G4 8~15"]
        S["PCI-E X8"] --> T["PCI-E X4 G4 8~15"]
        U["PCI-E X4 G3 (SATA X1)"] --> V["M.2 PCI-E X4"]
        W["PCI-E X4 G3"] --> X["LAN 10G X550-AT2"]
        Y["RGMII"] --> Z["BMC AST2600"]
        AA["Temperature Sensor TMP/432 *2 (RT1/RT2)"] --> AB["DDR4"]
        AC["BMC Boot Flash"] --> AD["CPLD (PFR)"]
        AE["BIOS"] --> AF["Dual Boot Flash"]
        AG["TPM HEADER"] --> AH["CPLD (PFR)"]
        AI["NAND FLASH"] --> AJ["CPLD (PFR)"]
        AK["Type A USB3.2 Gen 1"] --> AL["USB"]
        AM["SSATA"] --> AN["Mini SAS HD"]
        AO["SATAO-7"] --> AP["Mini SAS HD"]
        AQ["SATAO-1"] --> AR["Mini SAS HD"]
        AS["SIPI"] --> AT["CPLD (PFR)"]
        AU["SPI"] --> AV["CPLD (PFR)"]
    end

    S -->|DIAM_XA| S
    T -->|DIAM_XA| T
    U -->|DIAM_XA| U
    V -->|DIAM_XA| V
    W -->|DIAM_XA| W
    X -->|DIAM_XA| X
    Y -->|DIAM_XA| Y
    Z -->|DIAM_XA| Z
    AA -->|DIAM_XA| AA
    AB -->|DIAM_XA| AB
    AC -->|DIAM_XA| AC
    AD -->|DIAM_XA| AD
    AE -->|DIAM_XA| AE
    AF -->|DIAM_XA| AF
    AG -->|DIAM_XA| AG
    AH -->|DIAM_XA| AH
    AI -->|DIAM_XA| AI
    AJ -->|DIAM_XA| AJ
    AK -->|DIAM_XA| AK
    AL -->|DIAM_XA| AL
    AM -->|DIAM_XA| AM
    AN -->|DIAM_XA| AN
    AO -->|DIAM_XA| AO
    AP -->|DIAM_XA| AP
    AR -->|DIAM_XA| AR
    AS -->|DIAM_XA| AS
    AT -->|DIAM_XA| AT
    AU -->|DIAM_XA| AU
    AV -->|DIAM_XA| AV
    AW["CPU1-G1"] --> AX["DDR4 2666/2933/3200"]
    AY["CPU1-H1"] --> AZ["DDR4 2666/2933/3200"]
    BA["CPU1-E1"] --> BB["DDR4 2666/2933/3200"]
    BC["CPU1-F1"] --> BD["DDR4 2666/2933/3200"]
    BE["DDR4"] --> BF["DDR4 2666/2933/3200"]
    BG["DDR4"] --> BH["DDR4 2666/2933/3200"]
    BI["DDR4"] --> BJ["DDR4 2666/2933/3200"]
    BK["DDR4"] --> BL["DDR4 2666/2933/3200"]
    BM["PVCCIN_CPU1 12V_STBY VR13HC 7+1 PHASE 270W"] --> BN["DDR4 2666/2933/3200"]
    BO["SlimSAS"] --> BP["PCI-E X8 G4"]
    BP --> BQ["PCI-E X8 G4 0~7"]
    BX["SATATA"] --> BY["SSATA"]
    BY --> CA["Mini SAS HD"]
    CB["SATAO-7"] --> CC["Mini SAS HD"]
    CD["SATAO-1"] --> CE["Mini SAS HD"]
    CF["SATAO-1"] --> CG["Mini SAS HD"]
    CH["SATAO-1"] --> CI["Mini SAS HD"]
    CJ["SATAO-1"] --> CK["Mini SAS HD"]
    CL["SATAO-1"] --> CM["Mini SAS HD"]
    CN["SATAO-1"] --> CO["Mini SAS HD"]
    CP["SATAO-1"] --> CPB["Mini SAS HD"]
    CPX["SATAO-1"] --> CPY["Mini SAS HD"]
    CPZ["SATAO-1"] --> CPZB["Mini SAS HD"]

Figure 1-8. Motherboard Block Diagram

Chapter 2

Server Installation

2.1 Overview

This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory etc., refer to Chapter 3 for details on installing those specific components.

Caution: Electrostatic Discharge (ESD) can damage electronic components. To prevent such damage to PCBs (printed circuit boards), it is important to use a grounded wrist strap, handle all PCBs by their edges and keep them in anti-static bags when not in use.

2.2 Unpacking the System

Inspect the box in which the system was shipped, and note if it was damaged. If any equipment appears damaged, file a claim with the carrier.

Decide on a suitable location for the rack unit that will hold the server. It should be situated in a clean, dust-free area that is well ventilated. Avoid areas where heat, electrical noise and electromagnetic fields are generated. It will also require a grounded AC power outlet nearby. Be sure to read the precautions and considerations noted in Appendix A.

2.3 Preparing for Setup

The box in which the system was shipped should include the rackmount hardware needed to install it into the rack. Please read this section in its entirety before you begin the installation.

Choosing a Setup Location

• The system should be situated in a clean, dust-free area that is well ventilated. Avoid areas where heat, electrical noise and electromagnetic fields are generated.
• Leave enough clearance in front of the rack so that you can open the front door completely (\~25 inches) and approximately 30 inches of clearance in the back of the rack to allow sufficient space for airflow and access when servicing.
• This product should be installed only in a Restricted Access Location (dedicated equipment rooms, service closets, etc.).

- This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units.

Rack Precautions

• Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.
• In single rack installations, stabilizers should be attached to the rack. In multiple rack installations, the racks should be coupled together.
• Always make sure the rack is stable before extending a server or other component from the rack.
• You should extend only one server or component at a time - extending two or more simultaneously may cause the rack to become unstable.
• Do not use a two-post "telco" type rack for 2U or larger servers.

Server Precautions

• Review the electrical and general safety precautions in Appendix A.
• Determine the placement of each component in the rack before you install the rails.
• Install the heaviest server components at the bottom of the rack first and then work your way up.
• Use a regulating uninterruptible power supply (UPS) to protect the server from power surges and voltage spikes and to keep your system operating in case of a power failure.
• Allow any drives and power supply modules to cool before touching them.
• When not servicing, always keep the front door of the rack and all covers/panels on the servers closed to maintain proper cooling.

Rack Mounting Considerations

Ambient Operating Temperature

If installed in a closed or multi-unit rack assembly, the ambient operating temperature of the rack environment may be greater than the room's ambient temperature. Therefore, consideration should be given to installing the equipment in an environment compatible with the manufacturer's maximum rated ambient temperature (TMRA).

Airflow

Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised.

Mechanical Loading

Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.

Circuit Overloading

Consideration should be given to the connection of the equipment to the power supply circuitry and the effect that any possible overloading of circuits might have on overcurrent protection and power supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.

Reliable Ground

A reliable ground must be maintained at all times. To ensure this, the rack itself should be grounded. Particular attention should be given to power supply connections other than the direct connections to the branch circuit (i.e. the use of power strips, etc.).

To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:

• This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
• When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.
• If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.
• Slide rail mounted equipment is not to be used as a shelf or a work space.

2.4 Installing the Rails

There are a variety of rack units on the market, which may require a slightly different assembly procedure. This rail set fits a rack between 26.8" and 36.4" deep.

The following is a basic guideline for installing the system into a rack with the rack mounting hardware provided. You should also refer to the installation instructions that came with the specific rack you are using.

Identifying the Rails

The chassis package includes two rail assemblies. Each assembly consists of three sections: An inner rail that secures directly to the chassis, an outer rail that secures to the rack, and a middle rail which extends from the outer rail. These assemblies are specifically designed for the left and right side of the chassis and labeled.

Outer Rail Middle Rail Locking Tab Inner Rail

Figure 2-1. Identifying the Outer Rail, Middle Rail and Inner Rail (Left Rail Assembly Shown)

Releasing the Inner Rail

Each inner rail has a locking latch. This latch prevents the server from coming completely out of the rack when when the chassis is pulled out for servicing.

To mount the rail onto the chassis, first release the inner rail from the outer rails.

1. Pull the inner rail out of the outer rail until it is fully extended as illustrated below.
2. Press the locking tab down to release the inner rail.
3. Pull the inner rail all the way out.

Outer Rail 1 Middle Rail Locking Tab Inner Rail 2 3

Figure 2-2. Extending and Releasing the Inner Rail

Installing the Inner Rails onto the Chassis

1. Confirm that the left and right inner rails have been correctly identified.
2. Place the inner rail firmly against the side of the chassis, aligning the hooks on the side of the chassis with the holes in the inner rail.
3. Slide the inner rail forward toward the front of the chassis until the rail clicks into the locked position, which secures the inner rail to the chassis.
4. Secure the inner rail to the chassis with the screws provided.

Inner rails 4 2 3 4

Figure 2-3. Installing the Inner Rails

Installing the Outer Rails onto the Rack

Each end of the assembled outer rail includes a bracket with hooks and square, spring-loaded pegs to fit into the square holes in your rack.

Installing the Outer Rail

1. Press upward on the locking tab at the rear end of the middle rail.

2. Push the middle rail back into the outer rail.

3. Hang the hooks on the front of the outer rail onto the square holes on the front of the rack. If desired, use screws to secure the outer rails to the rack.

4. Pull out the rear of the outer rail, adjusting the length until it just fits within the posts of the rack.

5. Hang the hooks of the rear section of the outer rail onto the square holes on the rear of the rack. Take care that the proper holes are used so the rails are level. If desired, use screws to secure the rear of the outer rail to the rear of the rack.

Technical diagram illustrating four stages of a mechanical assembly: disassembly, assembly, mounting, and final assembly.

Figure 2-4. Extending and Mounting the Outer Rails

Note: The figure above is for illustrative purposes only. Always install servers at the bottom of the rack first.

Stability hazard. The rack stabilizing mechanism must be in place, or the rack must be bolted to the floor before you slide the unit out for servicing. Failure to stabilize the rack can cause the rack to tip over.

Warning: Do not pick up the server with the front handles. They are designed to pull the system from a rack only.

2.5 Installing the Chassis into a Rack

Once rails are attached to the chassis and the rack, you can install the server.

1. Pull the middle rail out of the front of the outer rail and make sure that the ball bearing shuttle is locked at the front of the middle rail.

2. Align the rear of the chassis rails with the middle rails and then push evenly on both sides of the chassis until it clicks into the fully extended position.

3. Depress the locking tabs on both sides of the chassis and push the it fully into the rack. The locking tabs should "click".

4. Thumb screws may be used to secure the front of the chassis to the rack.

Isometric technical diagram of a server rack with vertical supports and a green directional arrow indicating movement (no text or symbols)

Figure 2-5. Installing the Server into the Rack

Notes: Keep the ball bearing shuttle locked at the front of the middle rail during installation. Figure is for illustrative purposes only. Always install servers to the bottom of a rack first.

Removing the Chassis from the Rack

Caution! It is dangerous for a single person to off-load the heavy chassis from the rack without assistance. Be sure to have sufficient assistance supporting the chassis when removing it from the rack. Use a lift.

1. If necessary, loosen the thumb screws on the front of the chassis that hold it in the rack.
2. Pull the chassis forward out the front of the rack until it stops.
3. Press the release latches on each of the inner rails downward simultaneously and continue to pull the chassis forward and out of the rack.

Outer rail latch FRONTAGE

Figure 2-6. Removing the Chassis From the Rack

Chapter 3

Maintenance and Component Installation

This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given.

Installation or replacement of most components require that power first be removed from the system. Please follow the procedures given in each section.

3.1 Removing Power

Use the following procedure to ensure that power has been removed from the system. This step is necessary when removing or installing non hot-swap components or when replacing a non-redundant power supply.

1. Use the operating system to power down the system.

2. After the system has completely shut-down, disconnect the AC power cord(s) from the power strip or outlet. (If your system has more than one power supply, remove the AC power cords from all power supply modules.)

3. Disconnect the power cord(s) from the power supply module(s).

Note: This caution statement applies when changing any component or subsystem that is not hot-swap/hot-plug.

3.2 Accessing the System

The chassis features a removable top cover for access to the internal components.

Removing the Top Cover

1. Remove the screws from the sides and top of the chassis cover.
2. Slide the cover toward the rear of the chassis and lift it off.

Check that all ventilation openings on the top cover and the top of the chassis are clear and unobstructed.

Caution: Except for short periods of time, do not operate the server without the cover in place. The chassis cover must be in place to allow for proper airflow and to prevent overheating.

Technical diagram of a server rack with labeled components and directional arrows indicating assembly or status.

Figure 3-1. Removing the Chassis Cover

3.3 Processor and Heatsink Installation

The processor (CPU) and processor carrier should be assembled together first to form the processor carrier assembly. This will be attached to the heatsink to form the processor heatsink module (PHM) before being installed onto the CPU socket.

Notes:

• Use ESD protection.
• Unplug the AC power cord from all power supplies.
• Check that the plastic protective cover is on the CPU socket and that none of the socket pins are bent. If they are, contact your retailer.
• When handling the processor, avoid touching or placing direct pressure on the land grid array (gold contacts).
• Improper installation or socket misalignment can cause serious damage to the processor or the socket and may require manufacturer repairs.
  • Thermal grease is pre-applied on new heatsinks. No additional thermal grease is needed.
  • Refer to the Supermicro website for updates on processor support.
• Graphics in this manual are for illustration only. Your components may look different.

The Processor Carrier Assembly

The processor carrier assembly is comprised of the processor and the processor carrier.

1. Hold the processor with the land grid array (LGA, gold contacts) facing down. Locate the gold triangle at the corner of the processor and the corresponding hollowed triangle on the processor carrier as shown below. These triangles indicate the location of pin 1.

Pin 1

Processor

Pin 1

Carrier

1. Turn the processor over (with the gold LGA up). Locate the CPU keys on the processor and the four latches on the carrier as shown below.

Processor (Reverse Side Up) Latch Carrier (Top Side Up) CPU Key Latch Latch Latch Latch CPU Key

1. Locate the lever on the carrier and, if necessary, press it down as shown below.

Lever

1. Align the CPU keys on the processor (A & B) with those on the carrier (a & b) as shown below.

CPU Key (on the processor) CPU Key (on the carrier) Latch 1 B b A 2 a Latch CPU Key (on the processor) CPU Key (on the carrier)

1. Carefully place one end of the processor under latch 1 on the carrier, and then press the other end down until it snaps into latch 2 and is properly seated on the carrier.

Processor Carrier Assembly (Top View) Processor Carrier Assembly (Underside view)

The Processor Heatsink Module (PHM)

After creating the processor carrier assembly, mount the heatsink onto the carrier assembly to form the processor heatsink module (PHM).

Note: If this is a new heatsink, the thermal grease has been pre-applied. Otherwise, apply the proper amount of thermal grease to the underside of the heatsink.

1. Turn the heatsink over with the thermal grease facing up. Note the two triangle cutouts (A, B) located at the diagonal corners of the heatsink as shown in the drawing below.

2. On the processor carrier assembly, find pin 1, as noted by the triangles. Hold the processor carrier assembly over so that the gold LGA is facing up.

3. Align clip "a" (pin 1) on the carrier assembly with the triangular cutout A on the heatsink and b, c, d on the carrier assembly with B, C, D on the heatsink.

4. Push the carrier assembly onto the heatsink, making sure that all four clips on each corner are properly secured.

Processor Carrier Assembly a b Pin1 c D A B C Heatsink

Installing the PHM into the CPU Socket

1. Remove the plastic protective cover from the CPU socket. Gently squeeze the grip tabs then pull the cover off.

CPU Socket with Plastic Protective Cover Grip Tabs

1. Locate four threaded fasteners (a, b, c, d) on the CPU socket.

CPU Socket Threaded Fastener a b c d (a, b, c, d: Threaded Fasteners) CPU Socket Pin1

1. Locate four PEEK nuts (A, B, C, D) and four rotating wires (1, 2, 3, 4) on the heatsink as shown below.

Heatsink A, B, C, D: Peek Nut 1, 2, 3, 4: Rotating Wire a, b, c, d: Threaded Fastener Rotating Wire 4 Rotating Wire 3 Rotating Wire 1 Peek Nut CPU Socket d a Threaded Fastener Rotating Wire Peek Nut (Unlatched) (latched)

1. Check that the rotating wires (1, 2, 3, 4) are in the unlatched position as shown.

Unlatched State Rotating Wire Side View Top View Peek Nut

1. Align nut A (next to the triangles and pin 1) on the heatsink with threaded fastener "a" on the CPU socket. Also align nuts B, C, D on the heatsink with threaded fasteners b, c, d on the CPU socket.

2. Gently place the heatsink on the CPU socket, making sure that each nut is properly aligned with its corresponding threaded fastener.

A, B, C, D: Peek Nut on the Heatsink B D A C b c d a, b, c, d: Threaded Fastener on the CPU socket

1. Press all four rotating wires outward to latch the PHM onto the CPU socket.

Rotating Wire Rotating Wire

Latched State Top View

1. With a t30-bit screwdriver, tighten all PEEK nuts in the sequence of A, B, C, and D with even pressure not greater than 12 lbf-in.

Technical diagram showing two views of a mechanical device with labeled components A, B, C, D and red arrows indicating motion or force directions.

Removing the PHM from the CPU Socket

Be sure the system is shut down and all AC power cords are unplugged.

1. Use a t30-bit screwdriver to loosen the four PEEK nuts on the heatsink in the sequence of A, B, C, and D.

B C A D Peek Nut

1. Press the four rotating wires inward to unlatch the PHM as shown below.

Unlatched State Rotating Wire Side View Peek Nut

1. Gently lift the PHM upward to remove it from the CPU socket.

Technical diagram of an electronic component with mounting base and internal structure, showing red directional arrows indicating assembly or movement (no text or symbols present)

Removing the Processor Carrier Assembly from the PHM

Detach the four plastic clips (a, b, c, d) on the processor carrier assembly from the four corners of the heatsink (A, B, C, D) as shown below, and lift off the processor carrier assembly.

Processor Carrier Assembly Pin1 Pin1 a b c D A B Heatsink C

Technical diagram of an electronic component with mounting holes and red arrows indicating directional movement (no text or symbols present)

Removing the Processor from the Carrier Assembly

Unlock the lever from its locked position and push it upwards to disengage the processor from the carrier as shown below right. Carefully remove the processor from the carrier.

Processor Carrier Assembly

Isometric technical drawing of a microchip or integrated circuit board (no text or symbols visible)

Technical diagram showing a mechanical assembly with an inset highlighting the lever mechanism, labeled 'Lever'

Note: Handle the processor with care to avoid damage.

Isometric technical diagram of a computer motherboard with a highlighted component and red arrow indicating upward motion (no text or symbols)

3.4 Memory

Memory Support

The X12SPi-TF supports up to 2048GB of ECC RDIMM/LRDIMM/LRDIMM 3DS with speeds up to 3200MHz in eight slots. For validated memory, use our Product Resources page.

DDR4 Memory Support for Processors
Type	Ranks Per DIMM and Data Width	DIMM Capacity (GB)		Speed (MT/s)
				One Slot per Channel
		DRAM Density		One DIMM per Channel
		8 Gb 16 Gb	1.2 Volts
RDIMM	SRx8 8GB 16GB			3200
	SRx4 16GB 32GB
	DRx8 16GB 32GB
	DRx4 32GB 64GB
RDIMM 3DS (4R/8R) x4		2H- 64GB 4H-128GB	2H-128GB 4H-256GB
LRDIMM QRx4		64GB 128GB
LRDIMM 3DS (4R/8R) x4 4H		-128GB	2H-128GB 4H-256GB

Memory Population for the X12 UP Motherboard, 8 DIMM Slots
DIMMs Memory Population Sequence
1	A1
2	A1, E1
4	A1, C1, E1, G1
6	A1, B1, C1, E1, F1, G1
8	A1, B1, C1, D1, E1, F1, G1, H1

DIMM1 DIMM1 DIMM1 DIMM1 DIMM1 DIMM1 DIMM1 DIMM1 DIMM1 DIMM1 DIMM1 DIMM1 DIMM1 DIMM1 CPU

Figure 3-3. Memory Slots

Memory Population Guidelines

• All DIMMs must be DDR4.
- Balance memory. Using unbalanced memory topology, such as populating two DIMMs in one channel while populating one DIMM in another channel, reduces performance. It is not recommended for Supermicro systems.
- For MM, NM/FM ratio is between 1:4 and 1:16. The capacity not used for FM can be used for AD. (NM = Near Memory; FM = Far Memory).

Guidelines Regarding Mixing DIMMs

• Populating slots with a pair of DIMM modules of the same type and size results in interleaved memory, which improves memory performance.
• Use memory modules of the same type and speed, as mixing is not allowed.
• x4 and x8 DIMMs can be mixed in the same channel.
• Mixing of LRDIMMs and RDIMMs is not allowed in the same channel, across different channels, and across different sockets. No mixing of PMem and NVDIMMs within the platform
• Mixing of non-3DS and 3DS LRDIMM is not allowed in the same channel, across different channels, and across different sockets.

DIMM Construction

• RDIMM (non-3DS) Raw Cards: A/B (2Rx4), C (1Rx4), D (1Rx8), E (2Rx8)
  • 3DS RDIMM Raw Cards: A/B (4Rx4)
  • LRDIMM (non-3DS) Raw Cards: D/E (4Rx4)
  • 3DS LRDIMM Raw Cards: A/B (8Rx4)

Memory Population Sequence

Blue slots versus black slots: Install the first DIMM in the blue memory slot, which is the first of a memory channel. Then, if using two DIMMs per channel, install the second DIMM in the black slot.

Installing Memory

ESD Precautions

Electrostatic Discharge (ESD) can damage electronic components including memory modules. To avoid damaging DIMM modules, it is important to handle them carefully. The following measures are generally sufficient.

• Use a grounded wrist strap designed to prevent static discharge.
• Handle the memory module by its edges only.
• Put the memory modules into the antistatic bags when not in use.

Installing Memory

Begin by removing power from the system as described in Section 3.1. Follow the memory population sequence in the table above.

1. Push the release tabs outwards on both ends of the DIMM slot to unlock it.

Notches Release Tabs

1. Align the key of the DIMM with the receptive point on the memory slot and with your thumbs on both ends of the module, press it straight down into the slot until the module snaps into place.

Key

1. Press the release tabs to the locked position to secure the DIMM module into the slot.

Caution: Exercise extreme caution when installing or removing memory modules to prevent damage to the DIMMs or slots.

Removing Memory

To remove a DIMM, unlock the release tabs then pull the DIMM from the memory slot.

3.5 Motherboard Battery

The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard.

Replacing the Battery

Begin by removing power from the system.

1. Push aside the small clamp that covers the edge of the battery. When the battery is released, lift it out of the holder.
2. To insert a new battery, slide one edge under the lip of the holder with the positive (+) side facing up. Then push the other side down until the clamp snaps over it.

Note: Handle used batteries carefully. Do not damage the battery in any way; a damaged battery may release hazardous materials into the environment. Do not discard a used battery in the garbage or a public landfill. Please comply with the regulations set up by your local hazardous waste management agency to dispose of your used battery properly.

LITHIUM BATTERY BATTERY HOLDER

Figure 3-4. Installing the Onboard Battery

Warning: There is a danger of explosion if the onboard battery is installed upside down (which reverses its polarities). This battery must be replaced only with the same or an equivalent type recommended by the manufacturer (CR2032).

3.6 Storage Drives

The system supports thirty-six hot-swap 3.5" SAS/SATA storage drives in hybrid bays—24 in the front of the system and 12 in the rear.

The drives are mounted in tool-less drive carriers that simplify their removal from the chassis. These carriers also help promote proper airflow.

Note: Enterprise level drives are recommended for use in Supermicro chassis and servers. For compatible storage drives, use the X12SPI-TF motherboard page.

5 11 17 23 4 10 16 22 3 9 15 21 2 8 14 20 1 7 13 19 0 6 12 18 SUPERMICR®

Figure 3-5. Logical Drive Numbers

Installing Drives

Removing a Hot-Swap Drive Carrier from the Chassis

1. Press the release button on the drive carrier, which will extend the drive carrier handle.
2. Use the drive carrier handle to pull the drive out of the chassis.

Diagram of a computer drive showing labeled components with arrows pointing to ports and connectors

Figure 3-6. Removing a Drive Carrier

Installing a Drive

1. Remove the dummy drive, which comes pre-installed in the drive carrier, by removing the screws securing the dummy drive to the carrier. These screws are not used to mount the actual drive.

Dummy Drive Hard Drive Carrier

Figure 3-7. Removing the Dummy Drive from a Carrier

1. Insert a drive into the carrier with the connector end toward the rear of the carrier. Align the drive in the carrier so that the screw holes line up. Note that there are holes in the carrier marked "SATA" to aid in correct installation.

2. Secure the drive to the carrier with four M3 screws as illustrated below. These screws are included in the chassis accessory box.

3. Insert the drive carrier with the disk drive into its bay, keeping the carrier oriented so that the hard drive is on the top of the carrier and the release button is on the right side. When the carrier reaches the rear of the bay, the release handle will retract.

4. Push the handle in until it clicks into its locked position

3.7 System Cooling

Fans

Seven 4-cm heavy duty fans provide the cooling for the system. Fan speed is controlled by system temperature using the BMC. If a fan fails, the remaining fans will ramp up to full speed and the system will continue to operate. Replace any failed fan at your earliest convenience with the same type and model.

Make sure the chassis top cover makes a good seal for proper air circulation.

A B 3 4 1 2 5 Fans

Figure 3-8. Fan Positions

Installing the Air Shrouds

Air shrouds concentrate airflow to maximize fan efficiency. They do not require screws to install.

Installing the Standard Air Shroud

- Position the air shroud as illustrated in the figure below, sliding the front over the edge of the fan tray.

Shroud

Figure 3-9. Installing the Air Shrouds

3.8 Power Supply

The chassis features redundant power supplies. The system will continue to operate if one module fails. It should be replaced as soon as convenient. The power supply modules are hot-swappable, meaning they can be changed without powering down the system. New units can be ordered directly from Supermicro or authorized distributors.

These power supplies are auto-switching capable. This feature enables them to automatically sense the input voltage and operate at a 100-120v or 180-240v.

Power Supply LEDs

On the rear of the power supply module, an LED displays the status.

• Solid Green: When illuminated, indicates that the power supply is on.
• Blinking Green: When blinking, indicates that the power supply is plugged in and turned off by the system.
• Blinking Amber: When blinking, indicates that the power supply has a warning condition and continues to operate.
• Solid Amber: When illuminated, indicates that the power supply is plugged in, and is in an abnormal state. The system might need service. Please contact Supermicro technical support.

Changing the Power Supply Module:

1. Unplug the AC cord from the module to be replaced.
2. On the back of the module, push the release tab sideways.
3. Pull the module out using the handle.
4. Push the new power supply module into the power bay until it clicks. Replace with the same model.
5. Plug the AC power cord back into the module.

Release Tab Release Tab

Figure 3-10. Replacing the Power Supply

3.9 PCI Expansion Cards

The system accepts up to four PCIe expansion cards.

Front view of a server rack with labeled ports and drive indicators, showing numbered annotations pointing to specific hardware zones.

Figure 3-13. Expansion Slots

Expansion Card Chassis Slots

Item Description

1 Not available—filled by SAS controller card (PCIe 4.0 x8 slot)

2 PCIe 4.0 x8 in a x16 slot: low profile

4 PCIe 4.0 x16 slot: low profile

6 PCIe 4.0 x16 slot: low profile

7 PCIe 4.0 x8 slot: low profile

Installing an Expansion Card

1. Power down the system as described in section 3.1 and remove the cover.
2. Unscrew and remove the chassis slot cover.
3. Insert the expansion card into a slot on the motherboard while aligning the expansion card backplate with the open slot in the rear of the chassis. Secure with a screw.
4. Replace the cover and power.

3.10 Cable Routing Diagram

Refer to the diagram below for a representation of how the main cables are routed throughout the system. When disconnecting cables to add or replace components, refer to this diagram when adding or replacing components so you can reroute them in the same manner. Proper cable routing is important in maintaining proper airflow through the system.

Cables to the lower backplane are not shown.

Optional SATA Cable CBL-CDAT-0841 SAS Cable CBL-SAST-1264-100 Backplane Power Cable Front Panel Control Cable Optional NVMe Cable CBL-SAST-1264-85 Fan Cables

Online Cable Matrix
Backplanes BPN-SAS3-846EL1 (Manual) BPN-SAS3-826EL1-N4 (Manual)

Interior view of a server rack with visible CPU socket, drive bays, and colored wiring (no text or labels)

Figure 3-15. Cable Routing Diagram

Chapter 4

Motherboard Connections

This section describes the jumpers, connections and LEDs on the motherboard and provides pinout definitions. Some connections might not be used in this system. A motherboard layout indicating component locations may be found in Chapter 1. More detail can be found in the Motherboard Manual.

4.1 Input/Output Ports

Diagram showing nine labeled network device ports and connectors, including Ethernet, USB, and VGA.

Figure 4-1. Rear I/O Ports

Rear I/O Ports
#	Description	#	Description	#	Description
1	Dedicated BMC LAN	4	USB5 (3.2 Gen 1)	7	LAN2
2	USB1 (2.0)	5	USB4 (3.2 Gen 1)	8	VGA Port
3	USB0 (2.0)	6	LAN1	9	UID Switch/LED

LAN Ports

There is a dedicated BMC LAN port (1) and two 10G BASE-T ports (6 and 7).

Unit Identifier Switch/UID LED Indicator

A Unit Identifier (UID) switch (9) and a UID LED indicator are located on the rear of the system. When you press the UID switch, both front and rear UID LED indicators are toggled on or off. The UID indicators provide easy identification of a system in a rack. The UID can also be triggered using the BMC.

Note: The UID switch can also be used to reset the BMC. See details.

4.2 Power Connections

Two power connections supply the motherboard and several more supply for onboard devices.

Main Power Connector

The 24-pin power supply connector (JPWR3) meets the ATX SSI EPS 12V specification. You must also connect the 8-pin (JPWR1) and 4-pin (JPWR2) processor power connector to the power supply.

Important: To provide adequate power to the motherboard, connect both the main power connector and 8-pin/4-pin power connectors to the power supply. Failure to do so may void the manufacturer's warranty on your power supply and motherboard.

8-pin PowerPin Definitions

Pin# Definition

1 - 4 Ground

5 - 8 +12 Vdc

4-pin PowerPin Definitions

Pin# Definition

1 - 2 Ground

3 - 4 +12Vdc

4.3 Headers and Connectors

Fan Headers

There are seven fan headers (FAN1-FAN5, FANA, FANB) on the motherboard. These are 4-pin fan headers, although pins 1-3 are backward compatible with traditional 3-pin fans. Four-pin fans allow fan speeds to be controlled by Thermal Management in the BMC. When using the Thermal Management setting, use all 3-pin fans or all 4-pin fans.

Fan HeaderPin Definitions
Pin#	Definition
1	Ground (Black)
2	+12V (Red)
3	Tachometer
4	PWM Control

SGPIO Header

A Serial General Purpose Input/Output header (S-SGPIO1) is used to communicate with the enclosure management chip on the backplane.

SGPIO HeaderPin Definitions
Pin# Definition Pin# Definition
1 NC 2 NC
3 Ground 4 DATA	Out
5 Load 6 Ground
7 Clock 8 NC

NC = No Connection

Disk-On-Module Power Connector

Two power connectors for SATA DOM (Disk-On-Module) devices are located at JSD1 and JSD2. Connect appropriate cables here to provide power support for your Serial Link DOM devices.

DOM Power Pin Definitions
Pin# Definition
1 5V
2 Ground
3 Ground

TPM Header

The JTPM1 header is used to connect a Trusted Platform Module (TPM)/Port 80, which is available from Supermicro. A TPM/Port 80 connector is a security device that supports encryption and authentication in hard drives. It allows the motherboard to deny access if the TPM associated with the storage drive is not installed in the system. For more information on the TPM: www.supermicro.com/manuals/other/TPM.pdf.

Trusted Platform Module/Port 80 Header Pin Definitions
Pin# Definition Pin# Definition
1 P3V3 2 SPI_TPM_CS_N
3 PCI-E_RESET_N# 4 SPI_PCH_MISO
5 SPI_PCH_CLK# 6 Ground
7 SPI_PCH_MOSI 8 N/A
9 JTPM1_P3V3A 10 IRQ_TPM_SPIN_N

Standby Power

The 5V Standby Power header is located at JSTBY1. You must have a card with a Standby Power connector and a cable to use this feature.

Standby Power Pin Definitions
Pin# Definition
1 +5V	Standby
2 Ground
3 No Connection

Power SMB (I²C) Header

The Power System Management Bus (I²C) connector (JPI²C1) monitors the power supply, fan, and system temperatures.

Power SMB HeaderPin Definitions
Pin#	Definition
1	Clock
2	Data
3	PMBUS_Alert
4	Ground
5	+3.3V

BMC External I²C Header

A System Management Bus header for IPMI 2.0 is located at JIPMB1. Connect the appropriate cable here to use the IPMB I ^2 C connection on your system.

External I2C Header Pin Definitions
Pin#	Definition
1	Data
2	Ground
3	Clock
4	3V3_STBY

Chassis Intrusion

A Chassis Intrusion header is located at JL1. Attach the appropriate cable from the chassis to the header to alert when the chassis is opened.

Chassis Intrusion Pin Definitions

Pins Definition

1 Intrusion Input

2 Ground

NVMe I²C Header

Connector JNVI ^2 C1 is a management header for the Supermicro AOC NVMe PCIe peripheral cards. Please connect the I ^2 C cable to this connector.

RAID Key Header

An Intel VROC RAID Key header is located at JRK1. It supports VMD used in creating optional advanced NVMe RAID configurations.

RAID Key HeaderPin Definitions

Pin# Definition

1 Ground

2 RAID_KEY_PU

3 Ground

4 PCH_RAID_KEY

VROC Key Header (JRK1)

Note: This drawing is for illustration only. Your motherboard may look different.

Figure 4-2. Installing the VROC RAID Key

NC-SI Header for IPMI Support

A Network Controller Sideband Interface (NC-SI) header is located at JNCSI1. For remote management, connect the appropriate cable from this header to an add-on card to provide the out-of-band (sideband) connection between the onboard Baseboard Management Controller (BMC) and a Network Interface Controller (NIC). Use a NIC add-on card that supports NC-SI and a special cable. Please contact Supermicro at www.supermicro.com to purchase the cable for this header.

M.2 Slots

The motherboard has one M.2 SSD slot, M.2-H. It supports a PCIe 3.0 x4/SATA (32 Gb/s) SSD card in the 2280 and 22110 form factors.

SMB (I²C) for LCD Connector

The connector used for System Management Bus (I²C) for LCD devices is located at JI2C_FP1. Connect a cable here to provide health monitoring and management for LCD devices.

SMB (I²C) for LCD Connector

The JI2C_EXP1 connector is used for System Management Bus (I2C) for the devices installed on the SAS3 backplanes. Connect appropriate cables to the connector for SAS3 health monitoring and system management.

SATA Ports

Eight SATA 3.0 ports are supported by the chipset. These SATA ports support RAID 0, 1, 5, and 10. In addition, there are also two S-SATA ports (S-SATA0, S-SATA1) that include SATA DOM power.

For more information on the SATA HostRAID configuration, refer to the Intel SATA HostRAID user's guide posted at www.supermicro.com.

NVM Express Header

One connector is located at NVME0/1 to support two PCIe 4.0 x4 NVMe connections. This connector provides high-speed and low-latency connections directly from the CPU to NVMe Solid State (SSD) drives.

Control Panel

JF1 contains header pins for various control panel connections. See the figure below for the pin locations and definitions of the control panel buttons and LED indicators.

All JF1 wires have been bundled into a single cable to simplify this connection. Make sure the red wire plugs into pin 1 as marked on the motherboard. The other end connects to the control panel PCB board.

(Ground) ● NMI (Control signal) Key ● Key Power On LED ● (3.3V standby) HDD LED) ● UID_SW NIC1 LED ● (3.3V standby) NIC2LED ● (3.3V standby) OH/Fan Fail LED ● UID LED Power Fail LED ● (3.3V) (Ground) ● Reset Button (Data signal) (Ground) ● Power Button (Data signal) 2 1

Figure 4-3. JF1 Control Panel Pins

Power Button

The Power Button connection is located on pins 1 and 2 of JF1. Momentarily contacting both pins will power on/off the system. This button can also be configured to function as a suspend button with a setting in the BIOS. To turn off the power when the system is in suspend mode, press the button for 4 seconds or longer.

Power ButtonPin Definitions (JF1)
Pin# Definition
1 Signal
2 Ground

Reset Button

The Reset Button connection is located on pins 3 and 4 of JF1. Attach it to a hardware reset switch on the computer case.

Reset ButtonPin Definitions (JF1)

Pin# Definition

3 Reset

4 Ground

Power Fail LED

The Power Fail LED connection is located on pins 5 and 6 of JF1.

Power Fail LEDPin Definitions (JF1)
Pin# Definition
5 3.3V
6 PWR Supply Fail

Overheat (OH)/Fan Fail

Connect an LED cable to pins 7 and 8 of JF1 to use the Overheat/Fan Fail LED connections. The LED on pin 8 provides warnings of overheat or fan failure.

OH/Fan Fail Indicator Status

Status Definition

Off Normal

On Overheat

Flashing Fan Fail

OH/Fan Fail LEDPin Definitions (JF1)
Pin# Definition
7 Blue	LED
8 OH/Fan Fail LED

The NIC (Network Interface Controller) LED connection for LAN port 1 is located on pins 11 and 12 of JF1, and the LED connection for LAN port 2 is on pins 9 and 10. Attach the NIC LED cables here to display network activity.

LAN1/LAN2 LEDPin Definitions (JF1)
Pin#	Definition
9	NIC2 Activity LED
10	NIC2 Link LED
11	NIC1 Activity LED
12	NIC1 Link LED

HDD LED/UID Switch

The HDD LED/UID Switch connection is located on pins 13 and 14 of JF1. Attach a cable to Pin 14 to show hard drive activity status. Attach a cable to pin 13 to use UID switch.

HDD LEDPin Definitions (JF1)

Pin# Definition

13 3.3V Standby/UID Switch

14 HDD Active

Power LED

The Power LED connection is located on pins 15 and 16 of JF1.

Power LEDPin Definitions (JF1)

Pin# Definition

15 3.3V

16 Power LED

NMI Button

The non-maskable interrupt button header is located on pins 19 and 20 of JF1.

NMI ButtonPin Definitions (JF1)

Pin# Definition

19 Control

20 Ground

4.4 Jumpers

Explanation of Jumpers

To modify the operation of the motherboard, jumpers are used to choose between optional settings. Jumpers create shorts between two pins to change the function associated with it. Pin 1 is identified with a square solder pad on the printed circuit board. See the motherboard layout page for jumper locations.

Note: On a two-pin jumper, "Closed" means the jumper is on both pins and "Open" indicates the jumper is either on only one pin or has been completely removed.

Connector Pins Jumper Setting 3 2 1 3 2 1

ME Manufacturing

ME Recovery (JPME1) is used to enable or disable the ME Recovery feature of the motherboard. The jumper will reset Intel ME values back to their default settings.

Manufacturing ModeJumper Settings
Jumper Setting Definition
Pins 1-2 Normal
Pins 2-3 Manufacturing Mode

4.5 LED Indicators

Network LAN LEDs

The Ethernet ports each have two LEDs. One LED indicates activity when flashing green. The other may be green, amber or off to indicate the speed of the connection.

LAN Link LED

Color Definition

Off No Connection or 100Mb/s

Green 10Gb/s

Amber 1Gb/s

BMC Dedicated LAN LEDs

A dedicated BMC LAN port provides a connection to the BMC. The Link LED indicates the speed of the connection. The other LED indicates activity.

BMC Link LED

Color Definition

Off No Connection

Green 100 Mb/s

Amber 1 Gb/s

Link LED (speed) Activity LED

Unit ID LED

A rear unit identifier (UID) indicator at LE6 is located near the UID switch on the I/O back panel. It provides easy identification of a unit that may need service.

M.2 Heartbeat LED

When LE4 is blinking, the M.2 slot is functioning normally.

Onboard Power LED

LDPWR3 is the onboard power indicator. When this LED is on, the system power is connected.

BMC Heartbeat LED

LEDBMC is the BMC heartbeat indicator. When the LED is blinking green, BMC is functioning normally.

Chapter 5

Software

After the hardware has been installed, you can install the Operating System (OS), configure RAID settings and install the drivers.

5.1 Microsoft Windows OS Installation

If you will be using RAID, you must configure RAID settings before installing the Windows OS and the RAID driver. Refer to the RAID Configuration User Guides posted on our website at www.supermicro.com/support/manuals.

Installing the OS

1. Create a method to access the MS Windows installation ISO file. That might be a DVD, perhaps using an external USB/SATA DVD drive, or a USB flash drive, or the IPMI KVM console.
2. Boot from a bootable device with Windows OS installation. You can see a bootable device list by pressing F11 during the system startup.

Please select boot device: ATEN Virtual CDROM YSOJ → IPMI virtual drive (Legacy) ASUS SDRW-08D2S-U F601 → USB DVD device (Legacy) USB FLASH DRIVE PMAP → USB flash drive with OS installation (Legacy) IBA 40-10G Slot 1900 v1060 → PXE boot (Legacy) UEFI: ATEN Virtual CDROM YSOJ → IPMI virtual drive (UEFI) UEFI: ASUS SDRW-08D2S-U F601 → USB DVD device (UEFI) UEFI: Built-in EFI Shell Enter Setup ↑ and ↓ to move selection ENTER to select boot device ESC to boot using defaults

Figure 5-1. Select Boot Device

1. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on "Load driver" link at the bottom left corner.

Where do you want to install Windows? Name Total size Free space Type Refresh Delete Format New Load driver Extend We couldn't find any drives. To get a storage driver, click Load driver. Next

Figure 5-2. Load Driver Link

To load the driver, browse the USB flash drive for the proper driver files.

• For RAID, choose the SATA/sSATA RAID driver indicated then choose the storage drive on which you want to install it.

• For non-RAID, choose the SATA/sSATA AHCI driver indicated then choose the storage drive on which you want to install it.

• Once all devices are specified, continue with the installation.

• After the Windows OS installation has completed, the system will automatically reboot multiple times.

5.2 Driver Installation

The Supermicro website contains drivers and utilities for your system at https://www.supermicro.com/wdl/driver. Some of these must be installed, such as the chipset driver.

After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to a USB flash drive or a DVD. (You may also use a utility to extract the ISO file if preferred.)

Another option is to go to the Supermicro website at www.supermicro.com > Products. Find the product page for your motherboard, and "Download the Latest Drivers and Utilities".

Insert the flash drive or disk and the screenshot shown below should appear.

SUPERMICRO X12SPi-TF Motherboard Drivers & Tools (Win10) Intel C621A Chipset X12SPi-TF SUPERMICRO Computer Inc. Intel Chipset INF files Microsoft .Net Framework 4.5.2 (Optional) ASPEED Graphics Driver Intel Virtual RAID on CPU Intel PRO Network Connections Drivers SUPERMICRO SuperDoctor 5 Build driver diskettes and manuals Browse CD Auto Start Up Next Time For more information, please visit SUPERMICRO's web site.

Figure 5-3. Driver & Tool Installation Screen

Note: Click the icons showing a hand writing on paper to view the readme files for each item. Click the computer icons to the right of these items to install each item (from top to the bottom) one at a time. After installing each item, you must re-boot the system before moving on to the next item on the list. The bottom icon with a CD on it allows you to view the entire contents.

5.3 SuperDoctor® 5

The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

SuperDoctor 5 comes in local and remote management versions and can be used with Nagios to maximize your system monitoring needs. With SuperDoctor 5 Management Server (SSM Server), you can remotely control power on/off and reset chassis intrusion for multiple systems with SuperDoctor 5 or IPMI. SuperDoctor 5 Management Server monitors HTTP, FTP, and SMTP services to optimize the efficiency of your operation.

SuperDoctor® Manual and Resources

SuperDoctor 5 Health Life Super doctor Localhost: AAA/Superdoctor Loading Motherboard: C79380-CB-ML Voltage Temperature Hard Disk Physical Drivers (2530EGRD) Memory Select Language English (ADMIN) Layout Status Change Inset 1.0V 2.0V 3.0V 4.0V 5.0V 6.0V 7.0V 8.0V 9.0V 10.0V 11.0V 12.0V 13.0V 14.0V 15.0V 16.0V 17.0V 18.0V 19.0V 20.0V 21.0V 22.0V 23.0V 24.0V 25.0V 26.0V 27.0V 28.0V 29.0V 30.0V 31.0V 32.0V 33.0V 34.0V 35.0V 36.0V 37.0V 38.0V 39.0V 40.0V 41.0V 42.0V 43.0V 44.0V 45.0V 46.0V 47.0V 48.0V 49.0V 50.0V 51.0V 52.0V 53.0V 54.0V 55.0V 56.0V 57.0V 58.0V 59.0V 60.0V 61.0V 62.0V 63.0V 64.0V 65.0V 66.0V 67.0V 68.0V 69.0V 70.0V 71.0V 72.0V 73.0V 74.0V 75.0V 76.0V 77.0V 78.0V 79.0V 80.0V 81.0V 82.0V 83.0V 84.0V 85.0V 86.0V 87.0V 88.0V 89.0V 90.0V 91.0V12/16A2/9A2/9A2/9A

Figure 5-4. SuperDoctor 5 Interface Display Screen (Health Information)

5.4 BMC

The motherboard provides remote access, monitoring and management through the baseboard management controller (BMC) and other management controllers distributed among different system modules. There are several BIOS settings that are related to BMC. For general documentation and information on BMC, visit our website at:

www.supermicro.com/en/solutions/management-software/bmc-resources

BMC ADMIN User Password

For security, each system is assigned a unique default BMC password for the ADMIN user. This can be found on a sticker on the chassis and a sticker on the motherboard. The sticker also displays the BMC MAC address.

BMC AC1F6BC PWD SUOKJ

Figure 5-5. BMC Password Label

See Chapter 1 for the locations of the labels.

Chapter 6

Optional Components

This chapter describes optional system components and installation procedures.

Optional Parts

Rear 2.5" Storage Drives

Storage Control Card and Cable(s)

Storage Drive Conversion Trays

Front Bezel

TPM security module

Intel VROC RAID Key

6.1 Additional Storage Drives

The system supports two hot-swap 2.5" SATA or NVMe drives, accessible from the chassis rear.

6.2 Storage Control Cards

Supermicro offers storage controller cards for various data protection and drive RAID levels. Please refer to the product page for the latest cards and add-on options.

6.3 Storage Drive Conversion Trays

Drive trays are available the allow the use of 2.5" drives in the 36 hot-swap bays.

6.4 TPM Security Module

SPI capable TPM 2.0 (or 1.2) with Infineon 9670 controller, horizontal form factor

The JTPM1 header is used to connect a Trusted Platform Module (TPM). A TPM is a security device that supports encryption and authentication in hard drives. It enables the motherboard to deny access if the TPM associated with the hard drive is not installed in the system.

Details and installation procedures are at:

http://www.supermicro.com/manuals/other/TPM.pdf.

• AOM-TPM-9670V
• AOM-TPM-9671V

6.5 Intel Virtual RAID on CPU (VROC)

Intel® Virtual RAID on CPU (Intel VROC) is an enterprise RAID solution for NVMe SSDs directly attached to Intel Xeon Scalable processors. Intel Volume Management Device (VMD) is an integrated controller inside the CPU PCI-E root complex.

• A single processor supports up to 12 NVMe SSDs and up to 6 RAID arrays.
• A dual processor system supports up to 24 NVMe SSDs and 12 RAID arrays.

Strip sizes are 4K, 8K, 16K, 32K, 64K, 128K.

Requirements and Restrictions

• Intel VROC is only available when the system is configured for UEFI boot mode.
• To enable the mdadm command and support for RSTe, install the patch from

- Linux: https://downloadcenter.intel.com/download/28158/Intel-Virtual-RAID-on-CPU-Intel-VROC-and-Intel-Rapid-Storage-Technology-enterprise-Intel-RSTe-Driver-for-Linux-

- Windows: https://downloadcenter.intel.com/download/28108/Intel-Virtual-RAID-on-CPU-Intel-VROC-and-Intel-Rapid-Storage-Technology-enterprise-Intel-RSTe-Driver-for-Windows-

• To enable Intel VROC, a hardware key must be inserted on the motherboard, and the appropriate processor's Virtual Management Devices must be enabled in the BIOS setup.
• It is possible to enable Intel VROC without a hardware key installed, but only RAID0 will be enabled.
• Intel VROC is not compatible with secure boot. This feature must be disabled.
• When creating bootable OS RAID1 devices, you must have both devices on the same CPU, and a VMD on that CPU.
• Spanning drives when creating RAID devices is not recommended to due to performance issues, even though it is supported.

Supported SSDs and Operating Systems

To see the latest support information: https://www.intel.com/content/www/us/en/support/articles/000030310/memory-and-storage/ssd-software.html

Additional Information

Additional information is available on the product page for the Supermicro add-on card and the linked manuals.

www.supermicro.com/products/accessories/addon/AOC-VROCxxxMOD.cfm

Hardware Key

The Intel VROC hardware key is a license key that detects the Intel VROC SKU and activates the function accordingly. The key must be plugged into the Supermicro motherboard (connector JRK1). The key options are:

Intel® VROC Keys
VROC Package Description Part Number Intel MM Number
Standard	RAID 0, 1, 10Supports 3rd party SSDs	AOC-VROCSTNMOD 951605
Premium	RAID 0, 1, 5, 10Supports 3rd party SSDs	AOC-VROCPREMOD 951606
Intel SSD only	RAID 0, 1, 5, 10Supports Intel SSDs only	AOC-VROCINTMOD 956822

VROC_HW_KEY PIN 1 GND KEY1 GND KEY2

Figure 6-6. Intel VROC RAID Key and Motherboard Connector JRK1

Configuring NVMe RAID Manually

RAID for NVMe SSDs is enabled by default when Intel VROC Raid Key is populated. It may be managed manually through the UEFI BIOS.

1. Reboot the server and press [DEL] key to access the BIOS options.

2. Switch to Advanced > Chipset Configuration > North Bridge > IIO Configuration > Intel® VMD Technology.

Aptio Setup - AMI Advanced Intel® VMD Technology NVMe Mode Switch [Auto] ► Intel® VMD for Volume Management Device on CPU1 ► Intel® VMD for Volume Management Device on CPU2 NVMe Mode Switch Manual VMD Auto Select NVMe Mode, default Auto mode - enable VMD when VROC key presence

Figure 6-7. BIOS, Selecting VMD Mode

You can select a mode. The default is Auto. The VMD switch enables VMD mode for all NVMe ports despite the presence of the VROC key. The Manual switch allows the user to choose devices on which to enable VMD.

The onboard M.2 NVMe from PCH is located in the CPU1 section.

The screenshot below show example choices in Manual mode.

Aptio Setup - AMI Advanced VMD Config for PCH ports Enable/Disable VMD [Enable] M.2-P1 VMD [Disable] M.2-P2 VMD [Disable] VMD Config for IOU 0 Enable/Disable VMD [Enable] RSC-D2-668G4 SLOT1 VMD [Disable] RSC-D2-668G4 SLOT2 VMD [Disable] Hot Plug Capable [Disable] VMD Config for IOU 1 Enable/Disable VMD [Enable] RSC-D2-668G4 SLOT3 VMD [Disable] Hot Plug Capable [Disable] VMD Config for IOU 3 Enable/Disable VMD [Enable] Hot Plug Capable [Disable] VMD Config for IOU 4 Enable/Disable VMD [Enable] CPU1 NVMe1 VMD [Disable] CPU1 NVMe2 VMD [Disable] CPU1 NVMe3 VMD [Disable] Enable/Disable VMD +:-: Select Screen ↑↓: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Version 2.21.1279 Copyright (C) 2021 AMI Enable/Disable VMD in this Stack.

Figure 6-8. BIOS, Manual Mode (Example—your server may look different.)

1. Select the desired PStack# to Enable or Disable the corresponding Intel VMD controller

Aptio Setup Utility - Copyright (C) 2017 American Megatrends, Inc. Advanced VMD Config for PStack0 Intel® VMD for Volume Management Device [Disable] VMD Config for PStack1 Intel® VMD for Volume Management Device [Disable] VMD Config for PStack2 Intel® VMD for Volume Management Device [Disable] Intel® VMD for Volume Management Device for PStack0 Disable Enable Enable/Disable Intel® Volume Management Device Technology In this Stack.

Figure 6-9. BIOS, Enabling VMD for Pstack0

1. Select the desired PCIe slot to Enable or Disable Intel VMD functionality according to the current hardware configuration being used. Hot Plug Capability can also be Enabled or Disabled.

Aptio Setup Utility - Copyright (C) 2017 American Megatrends, Inc. Advanced VMD Config for PStack0 Intel® VMD for Volume Management Device [Enable] CPU1 SLOT1 PCI-E 3.0 X8 VMD [Disable] Hot Plug Capable [Disable] VMD Config for PStack1 Intel® VMD for Volume Management Device [Disable] VMD Config for PStack2 Intel® VMD for Volume Manage CPU1 SLOT1 PCI-E 3.0 X8 VMD Disable Enable Enable/Disable Intel® Volume Management Device Technology on specific root port

Figure 6-10. BIOS, Enabling VMD Functionality per Slot

1. Repeat steps 3 and 4 for each PStack# on each CPU to be enabled or disabled. In this example, we enabled CPU1 Slot1 (Figure 6-11) and CPU2 Slot5 (Figure 6-12) (four U.2 form factor SSDs), as well as CPU1 M.2 C-1 and CPU1 M2. C-2 (two M.2 form factor SSDs)

Aptio Setup Utility - Copyright (C) 2017 American Megatrends, Inc. Advanced VMD Config for PStack0 Intel® VMD for Volume Management Device [Enable] CPU1 SLOT1 PCI-E 3.0 X8 VMD [Enable] Hot Plug Capable [Enable] VMD Config for PStack1 Intel® VMD for Volume Management Device [Enable] CPU1 M.2 C-2 PCI-E 3.0 X4 VMD [Enable] CPU1 M.2 C-1 PCI-E 3.0 X4 VMD [Enable] CPU1 SLOT3 PCI-E 3.0 X8 VMD [Disable] Hot Plug Capable [Enable] VMD Config for PStack2 Intel® VMD for Volume Management Device [Disable]

Figure 6-11. BIOS, Enabling CPU1 Example

Aptio Setup Utility - Copyright (C) 2017 American Megatrends, Inc. Advanced VMD Config for PStack0 Intel® VMD for Volume Management Device [Disable] VMD Config for PStack1 Intel® VMD for Volume Management Device [Enable] CPU2 SLOTS PCI-E 3.0 X16 VMD [Enable] Hot Plug Capable [Enable] VMD Config for PStack2 Intel® VMD for Volume Management Device [Disable] Enable/Disable Hot Plug for PCIe Root Ports 2A-2D

Figure 6-12. BIOS, Enabling CPU2 Example

1. Press [F4] to save the configuration and reboot the system and press [DEL] to enter BIOS.

Note: Disabling the VMD controller without first deleting the associated existing RAID volume can lead to unexpected behavior. This action is strongly not recommended.

Note: The effects of physically changing or swapping a CPU on the VMD controller enablement has not yet been thoroughly tested or documented.

1. Switch to Advanced > Intel(R) Virtual RAID on CPU > All Intel VMD Controllers > Create RAID Volume.
2. Set Name.

3. Set RAID Level.

4. If cross-controller RAID is required, select Enable RAID spanned over VMD Controller.

Auto Setup Utility - Copyright (C) 2008 AMERICAN Mega-Veres, Inc. Advanced Create RAID Volume Name: Volume RIOI Level: [RIOI(Show)] Enable RAID Status: User OE Control: E 3 Select Volume: INTEL TOPREXHAATT ON/OFFZEIS/OPMOS INTEL TOPREXHAATT ON/OFFZEIS/OPMOS INTEL TOPREXHAATT ON/OFFZEIS/OPMOS INTEL TOPREXHAATT ON/OFFZEIS/OPMOS SIPLO Volume: [120MB] Capacity: 1075.43 * Create Volume x - No Security Block Select Screen File: Select Draw [Enter] Select 42: Change Exit, F1: General Import F2: Previous Options F3: Outlined Defaults F4: Save & Exit GSD: Exit © 2019-12-2008 Copyright © 2019 American Technologies, Inc.

Figure 6-13. Created Volume without enabling RAID spanned over VMD controller

Aptis Setup Utility - Copyright 012 2018 American Markets, Inc. Advanced Create RMS Volume Name: RMS Level: Enable RMS speeded over RMS Controller Volume: (4x36.7x36.7x36.7x36.7x36.7x36.7x36.7x36.7x36.7x36.7x36.7x36.7x36.7x36.7x36.7x36.7x36.7x36.7x36.7x36.7x36.1 Select Class: DATE: ISOPEKSHAKHTT ENIAPLFTESHAKAPW5 DATE: ISOPEKSHAKHTT ENIAPLFTESHAKAPW5 DATE: ISOPEKSHAKHTT ENIAPLFTESHAKAPW5 DATE: ISOPEKSHAKHTT ENIAPLFTESHAKAPW5 BYD Line: Capacity: 100% - Create Volume - Select Screen File Select Item Notes Select +/- Change Help... F11 General WOP F21 Previous Values F31 Optimized Defaults F41 Save & Exit F51: Export

Figure 6-14. Created Volume with enabling RAID spanned over VMD controller

1. Select specific disks for RAID with an [X].

• RAID0: Select at least two [2 - 24] disks
• RAID1: Select only two disks
• RAID5: Select at least three [3 - 24] disks
• RAID10: Select only four disks

1. Select Strip Size (Default 64KB).

2. Select Create Volume.

3. If another RAID is needed, start again at step 9.

4. Press [F4] to save and reboot.

Status Indications

An LED indicator on the drive carrier shows the RAID status of the drive.

Drive Carrier Status LED Indicator
Status State (red)
Normal function Off
Locating 4 Hz blink
Fault Solid on
Rebuilding 1 Hz Blink

IBPI SFF 8489 Defined Status LED States

Hot Swap Drives

Intel VMD enables hot-plug and hot-unplug for NVMe SSDs, whether from Intel or other manufacturers. Under vSphere ESXi, several steps are necessary to avoid potential stability issues. See the information at link [1] below.

Hot-unplug

1. Prevent devices from being re-detected during rescan:

esxcli storage core claiming autoclaim --enabled=false

1. Unmount the VMFS volumes on the device. Check [2] for details.
2. Detach the device. Check [3] for details.
3. Physically remove the device.

Hot-plug

• Physically install the device.

ESXi will automatically discover NVMe SSDs, but a manual scan may be required in some cases.

Related Information Links

[1] https://kb.vmware.com/s/article/2151404
[2] https://docs.vmware.com/en/VMware-vSphere/6.5/com.vmware.vsphere.storage.doc/GUID-1B56EF97-F60E-4F21-82A7-8F2A7294604D.html
[3] https://docs.vmware.com/en/VMware-vSphere/6.5/com.vmware.vsphere.storage.doc/GUID-F2E75F67-740B-4406-9F0C-A2D99A698F2A.html

Chapter 7

Troubleshooting and Support

7.1 Information Resources

Website

A great deal of information is available on the Supermicro website, supermicro.com.

SUPERMICR Menu Icon' Performance Begins Now Introducing the Most Comprehensive Portfolio of X12 Server and Storage Systems with 3rd Gen Intel® Xeon® Scalable Processors

Figure 7-1. Supermicro Website

Click the menu icon, the three bars in the upper right corner, then select:

• Specifications for servers and other hardware are available by clicking the Products option.
• The Support option offers downloads (manuals, BIOS/BMC, drivers, etc.), FAQs, RMA, warranty, and other service extensions.

Direct Links for the SSG-540P-E1CTR36(L/H) System

Web SSG-540P-E1CTR36(L/H) specifications page

X12SPI-TF motherboard page for links to the Quick Reference Guide, User Manual, validated storage drives, etc.

BPN-SAS3-846EL1 Manual

BPN-SAS3-826EL1-N4 Manual

Direct Links for General Support and Information

Frequently Asked Questions

Add-on card descriptions

TPM User Guide

Direct Links (continued)

General Memory Configuration Guide for X12

IPMI User Guide

SuperDoctor5 Large Deployment Guide

For validated memory, use our Product Resources page

Product Matrices page for links to tables summarizing specs for systems, motherboards, power supplies, riser cards, add-on cards, etc.

Security Center for recent security notices

Supermicro Phone and Addresses

7.2 BMC Interface

The system supports a Baseboard Management Controller (BMC) interface. It provides remote access, monitoring and management. There are several BIOS settings related to the BMC.

For general documentation and information on the BMC, please visit our website at: www.supermicro.com/manuals/other/BMC_Users_Guide_X12_H12.pdf.

Dashboard System Component Info Health Event Log Configuration Remote Control Maintenance Advanced Settings Filter x Sensor-specific x Threshold x Genetic x OEM x Unspecified Health Event Log Clear Health Event Log Export to Excel Severity = 0.000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 2026-10-15 18:57:36 ACPowerOn [OEM] First AC Power on - Assertion Session-specific 2026-10-15 18:56:43 System NC [OEM] Dedicated LAN Link Up - Assertion Session-specific 2026-10-15 17:41:37 ACPowerOn [OEM] First AC Power on - Assertion Session-specific 2026-10-15 17:41:17 System NC [OEM] Dedicated LAN Link Up - Assertion Session-specific 2026-10-15 17:41:14 System NC [OEM] Dedicated LAN Link Down - Assertion Session-specific 2026-10-15 17:41:12 System NC [OEM] Dedicated LAN Link Up - Assertion Session-specific

Figure 7-2. BMC Dashboard Sample

7.3 Troubleshooting Procedures

Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures or Returning Merchandise for Service sections in this chapter. Power down the system before changing any non hot-swap hardware components.

General Technique

If you experience unstable operation or get no boot response, try:

1. With power off, remove all but one DIMM and other added components, such as add-on cards, from the motherboard. Make sure the motherboard is not shorted to the chassis.
2. Set all jumpers to their default positions.
3. Power up. If the system boots, check for memory errors and add-on card problems.

No Power

- Check that the power LED on the motherboard is on.

PCH 621A FC CE M2H SAP CODE BAR CODE SAN MAC IPAMI CODE SUPER X12SP-TF REV: 2.00 DESIGNED IN USA LE3\DPWR

Figure 7-3. Location of the MB Power LED

• Make sure the the power supply is seated correctly and AC input cable is attached.
- Check that the motherboard battery still supplies approximately 3VDC. If it does not, replace it.
- Check that the system input voltage is 100-120v or 180-240v.
• Turn the power switch on and off to test the system

No Video

If the power is on but you have no video, remove all add-on cards and cables.

System Boot Failure

If the system does not display Power-On-Self-Test (POST) or does not respond after the power is turned on, try the following:

- Turn on the system with only one DIMM module installed. If the system boots, check for bad DIMM modules or slots by following the Memory Errors Troubleshooting procedure below.

Memory Errors

• Make sure that the DIMM modules are properly and fully installed.
• Confirm that you are using the correct memory. Also, it is recommended that you use the same memory type and speed for all DIMMs in the system. See Section 3.3 for memory details.
• Check for bad DIMM modules or slots by swapping modules between slots and noting the results.

Losing the System Setup Configuration

• Use a high quality power supply. A poor quality power supply may cause the system to lose the CMOS setup information.
• Check that the motherboard battery still supplies approximately 3VDC. If it does not, replace it.

If the above steps do not fix the setup configuration problem, contact your vendor for repairs.

When the System Becomes Unstable

If the system becomes unstable during or after OS installation, check the following:

• CPU/BIOS support: Make sure that your CPU is supported and that you have the latest BIOS installed in your system.
• Memory: Make sure that the memory modules are supported. Refer to the product page on our website at www.supermicro.com. Test the modules using memtest86 or a similar utility.

• Storage drives: Make sure that all drives work properly. Replace if necessary.

• System cooling: Check that all heatsink fans and system fans work properly. Check the hardware monitoring settings in the BMC to make sure that the CPU and system temperatures are within the normal range. Also check the Control panel Overheat LED.

• Adequate power supply: Make sure that the power supply provides adequate power to the system. Make sure that all power connectors are connected. Refer to the Supermicro website for the minimum power requirements.
• Proper software support: Make sure that the correct drivers are used.

If the system becomes unstable before or during OS installation, check the following:

• Source of installation: Make sure that the devices used for installation are working properly, including boot devices.
• Cable connection: Check to make sure that all cables are connected and working properly.
• Use the minimum configuration for troubleshooting: Remove all unnecessary components (starting with add-on cards first), and use the minimum configuration (but with a CPU and a memory module installed) to identify the trouble areas.

• Identify a bad component by isolating it. Check and change one component at a time.

• Remove a component in question from the chassis, and test it in isolation. Replace it if necessary.

• Or swap in a new component for the suspect one.
• Or install the possibly defective component into a known good system. If the new system works, the component is likely not the cause or the problem.

7.4 Crash Dump Using the BMC Dashboard

In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using the BMC Dashboard. The BMC manual is available at https://www.supermicro.com/manuals/other/BMC_Users_Guide_X12_H12.pdf.

Check Error Log

1. Access the BMC web interface.
2. Click the Server Health tab, then Event Log to verify an IERR error.

Health Event Log Clear Health Event Log Export to Excel Severity = Date/Time Sensor Type Categories Description Event Type 2026-10-15 18:57:06 ACPowerOn [OEM] First AC Power on - Assertion Sensor-specific 2026-10-15 18:56:45 System NIC [OEM] Dedicated LAN Link Up - Assertion Sensor-specific 2026-10-15 17:41:37 ACPowerOn [OEM] Find AC Power on - Assertion Sensor-specific 2026-10-15 17:41:17 System NIC [OEM] Dedicated LAN Link Up - Assertion Sensor-specific 2026-10-15 17:41:14 System NIC [OEM] Dedicated LAN Link Down - Assertion Sensor-specific 2026-10-15 17:41:12 System NIC [OEM] Dedicated LAN Link Up - Assertion Sensor-specific

Figure 7-4. BMC Event Log

In the event of an IERR, the BMC executes a crash dump. You must download the crash dump and save it.

7.5 CMOS Clear

JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS.

To Clear CMOS

1. First power down the system completely.
2. Remove the cover of the chassis to access the motherboard.
3. Remove the onboard battery from the motherboard.
4. Short the CMOS pads with a metal object such as a small screwdriver for at least four seconds.
5. Remove the screwdriver or shorting device.
6. Replace the cover, reconnect the power cords and power on the system.
   JBT1 contact pads

Notes: Clearing CMOS will also clear all passwords.

Do not use the PW_ON connector to clear CMOS.

7.6 BMC Reset

The BMC can be reset using the UID button.

• Reset – Press and hold the button. After six seconds, the LED blinks at 2Hz. The BMC resets and the reset duration is approximately 250 ms. Then the BMC starts to boot.
• Restore factory default configuration – Hold the button for twelve seconds. The LED blinks at 4Hz while defaults are configured. Note: All BMC settings including username and password will be removed except the FRU and network settings.

Firmware update – When the BMC firmware is being updated, the UID LED blinks at 10Hz.

BMC Reset Options
Event UID LED	BMC Heartbeat LED
Reset Blue, Blinks at 2Hz Green, solid
Restore Defaults	Blue, Blinks at 4Hz Off
Update Blue, Blinks at 10Hz

7.7 Where to Get Replacement Components

If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com. Click the "Where to Buy" tab.

7.8 Reporting an Issue

Technical Support Procedures

Before contacting Technical Support, please take the following steps. If your system was purchased through a distributor or reseller, please contact them for troubleshooting services. They have the best knowledge of your specific system configuration.

1. Please review the Troubleshooting Procedures in this manual and Frequently Asked Questions on our website before contacting Technical Support.
2. BIOS upgrades can be downloaded from our website. Note: Not all BIOS can be flashed depending on the modifications to the boot block code.

3. If you still cannot resolve the problem, include the following information when contacting us for technical support:

4. System, motherboard, and chassis model numbers and PCB revision number

5. BIOS release date/version (this can be seen on the initial display when your system first boots up)
6. System configuration

An example of a Technical Support form is posted on our website. Distributors: For immediate assistance, please have your account number ready when contacting our technical support department by email.

Returning Merchandise for Service

A receipt or copy of your invoice marked with the date of purchase is required before any warranty service will be rendered. You can obtain service by calling your vendor for a Returned Merchandise Authorization (RMA) number. When returning to the manufacturer, the RMA number should be prominently displayed on the outside of the shipping carton, and mailed prepaid or hand-carried. Shipping and handling charges will be applied for all orders that must be mailed when service is complete.

For faster service, RMA authorizations may be requested online (http://www.supermicro.com/support/rma/).

Whenever possible, repack the chassis in the original Supermicro carton, using the original packaging material. If these are no longer available, be sure to pack the chassis securely, using packaging material to surround the chassis so that it does not shift within the carton and become damaged during shipping.

This warranty only covers normal consumer use and does not cover damages incurred in shipping or from failure due to the alteration, misuse, abuse or improper maintenance of products.

During the warranty period, contact your distributor first for any product problems.

Vendor Support Filing System

For issues related to Intel, use the Intel IPS filing system:

https://www.intel.com/content/www/us/en/design/support/ips/training/welcome.html

For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative.

7.9 Feedback

Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. To provide feedback on our manuals, please email us at [e-mail].

7.10 Contacting Supermicro

Headquarters

Address: Super Micro Computer, Inc.

980 Rock Ave.

San Jose, CA 95131 U.S.A.

Tel: [phone]

Fax: [phone]

Email: [e-mail] (General Information)

[e-mail] (Technical Support)

Website: www.supermicro.com

Europe

Address: Super Micro Computer B.V.

's-Hertogenbosch, The Netherlands

Tel: [phone]

Fax: [phone]

Email: [e-mail] (General Information)

[e-mail] (Technical Support)

[e-mail] (Customer Support)

Website: www.supermicro.nl

Asia-Pacific

Address: Super Micro Computer, Inc.

3F, No. 150, Jian 1st Rd.

Zhonghe Dist., New Taipei City 235

Taiwan (R.O.C)

Tel: [phone]

Fax: [phone]

Email: [e-mail]

Website: www.supermicro.com.tw

Appendix A

Standardized Warning Statements for AC Systems

About Standardized Warning Statements

The following statements are industry standard warnings, provided to warn the user of situations which have the potential for bodily injury. Should you have questions or experience difficulty, contact Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components.

Read this appendix in its entirety before installing or configuring components in the Supermicro chassis.

These warnings may also be found on our website at http://www.supermicro.com/about/policies/safety_information.cfm.

Warning Definition

Warning! This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents.

警告の定義

この警告サインは危険を意味します。

Installation Instructions

Warning! Read the installation instructions before connecting the system to the power source.

設置手順書

Warning! This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 250 V, 20 A.

サーキット・ブレーカー

Power Disconnection Warning

Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components.

CAUTION: This unit has redundant power sources. Please disconnect all the power cords before servicing.

電源切断の警告

Equipment Installation

Warning! Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

機器の設置

Warning! This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security. (This warning does not apply to workstations).

アクセス制限区域

Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions

電池の取り扱い

Redundant Power Supplies

Warning! This unit might have more than one power supply connection. All connections must be removed to de-energize the unit.

冗長電源装置

Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing.

バックプレーンの電圧

Comply with Local and National Electrical Codes

Warning! Installation of the equipment must comply with local and national electrical codes.

地方および国の電気規格に準拠

Warning! Ultimate disposal of this product should be handled according to all national laws and regulations.

製品の廃棄

.הכלההוּרָהוּרָהוּרָהוּרָהוּרָהוּרָהוּרָהוּרָהוּרָהוּרָהוּרָהוּרָהוּרָהוּרָהוּרָה

Warning! Hazardous moving parts. Keep away from moving fan blades. The fans might still be turning when you remove the fan assembly from the chassis. Keep fingers, screwdrivers, and other objects away from the openings in the fan assembly's housing.

ファン・ホットスワップの警告

Power Cable and AC Adapter

Warning! When installing the product, use the provided or designated connection cables, power cables and AC adaptors. Using any other cables and adaptors could cause a malfunction or a fire. Electrical Appliance and Material Safety Law prohibits the use of UL or CSA-certified cables (that have UL/CSA shown on the cord) for any other electrical devices than products designated by Supermicro only.

電源コードとACアダプター

System Specifications

Processors

3rd Gen Intel Xeon Scalable processors in a P+ (LGA-4189) socket with up to 40 cores and a thermal design power (TDP) of up to 270W

Chipset

Intel PCH C621A

BIOS

256Mb AMI BIOS SPI Flash

Memory

Up to 2TB of ECC RDIMM/LRDIMM/LRDIMM 3DS with speeds up to 3200MHz in eight slots; DIMM size Up to 256GB at 1.2V

Storage Drives

Thirty-six 3.5" hot-swap SATA/SAS bays

(Optional) Two rear 2.5" hot-swap SATA or NVMe bays

One M.2 SSD, PCIe 3.0 x4/SATA3 slot, M-Key 2280/22110

Two SATADOM (disk on module)

PCI Expansion Slots

Two PCI-Express 4.0 x16 low profile

Two PCI-Express 4.0 x8 low profile (one in a x16 slot)

Input/Output

LAN: Two 10G BASE-T; one dedicated BMC port

USB: Two USB 2.0 ports

Two USB 3.2 Gen 1 ports

One VGA port

Motherboard

X12SPI-TF; 12.1" (L) x 10" (W) (307.34mm x 254mm)

Chassis

847BTS-R1K23LPBP4; 4U; (WxHxD) 17.2 x 7.0 x 27.5 in. (437 x 178 x 699 mm)

System Cooling

Seven 8-cm heavy duty fans with Optimal Fan Speed Control

One air shroud

Power Supply

Model: PWS-1K23A-1R, 1200W redundant modules, 80Plus Titanium level

AC Input

100-240 Vac, Rated Input Frequency: 50-60 Hz

Rated Input Current: 15-12A (100-127Vac) / 825-7A (200-240Vac)

Rated Output Power: 1200W

Rated Output Voltages:

+12V (83A at 100-127Vac, 100A at 200-240Vac), +5Vsb (4A)

+5 V standby: 4A

Operating Environment

Operating Temperature: 10° to 35° C (50° to 95° F)

Non-operating Temperature: -40° to 60° C (-40° to 140° F)

Operating Relative Humidity: 8% to 90% (non-condensing)

Non-operating Relative Humidity: 5% to 95% (non-condensing)

Certified Safety Models

Compliant with UL or CSA: 847-R12X12 and 847-12.

Regulatory Compliance

FCC, ICES, CE, VCCI, RCM, UKCA, NRTL, CB

Applied Directives, Standards

EMC/EMI: 2014/30/EU (EMC Directive)

Electromagnetic Compatibility Regulations 2016

FCC Part 15

ICES-003

VCCI-CISPR 32

AS/NZS CISPR 32

BS/EN55032

BS/EN55035

CISPR 24/CISPR 32

BS/EN 61000-3-2

BS/EN 61000-3-3

BS/EN 61000-4-2

BS/EN 61000-4-3

BS/EN 61000-4-4

BS/EN 61000-4-5

BS/EN 61000-4-6

BS/EN 61000-4-8

BS/EN 61000-4-11

Green Environment:

2011/65/EU (RoHS Directive)

EC 1907/2006 (REACH)

2012/19/EU (WEEE Directive)

Product Safety: 2014/35/EU (LVD Directive)

UL/CSA 62368-1 (USA and Canada)

IEC/EN 62368-1

Electrical Equipment (Safety) Regulations 2016

Perchlorate Warning

California Best Management Practices Regulations for Perchlorate Materials: This Perchlorate warning applies only to products containing CR (Manganese Dioxide) Lithium coin cells. "Perchlorate Material-special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate"