C32H711QEI - Monitor SAMSUNG - Free user manual and instructions

USER MANUAL C32H711QEI SAMSUNG

The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.

The contents of this manual are subject to change without notice to improve quality.

© Samsung Electronics

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.

Trademarks other than that of Samsung Electronics are owned by their respective owners.

(For India Only)

This product is RoHS compliant.

For more information on safe disposal and recycling visit our

website www.samsung.com/in or contact our Helpline numbers -

18002668282, 180030008282.

Table of contents

Before Using the Product

Securing the Installation Space 4
Precautions for storage 4
Safety Precautions 4
Symbols	4
Cleaning	5
Electricity and Safety 5
Installation	6
Operation	7

Preparations

Parts	10
Control Panel 10
Direct Key guide 11
Function Key Guide 12
Changing Brightness, Contrast and Sharpness settings	13
Reverse Side 14
Adjusting the Product Tilt 14
Anti-theft Lock 15
Precautions for moving the monitor 15
Installation	16
Attaching the Stand 16
Removing the Stand 17

Connecting and Using a Source Device

Read below before installing the monitor. 18
Connecting and Using a PC	18
Connection Using the HDMI (+DC JACK) Cable	18
Connection Using the DP-MINI DP Cable	19
Connecting the Power	19
Tidying Up the Connected Cables	20
Correct posture to use the product	22
Driver Installation	22
Setting Optimum Resolution	22

Screen Setup

SAMSUNG MAGIC Bright	23
Brightness	24
Contrast	24
Sharpness	24
Color	24
SAMSUNG MAGIC Upscale	25
HDMI Black Level	25
Eye Saver Mode	25
Game Mode	25
Response Time	25
Picture Size	26
Screen Adjustment	26

Adjusting OSD (On Screen Display) settings

Transparency	27
Position	27
Language	27
Display Time	27

Table of contents

Setup and Reset

FreeSync	28
Eco Saving Plus	30
Off Timer	30
PC/AV Mode	30
DisplayPort Ver.	30
Source Detection	30
Key Repeat Time	31
Power LED On	31
Reset All	31
Information	31

Installing the Software

Easy Setting Box 32

Restrictions and Problems with the Installation 32 System Requirements 32

Troubleshooting Guide

Requirements Before Contacting Samsung

Customer Service Center 33

Testing the Product 33

Checking the Resolution and Frequency 33

Check the following. 33

Q & A 35

Specifications

General	36
Standard Signal Mode Table 37

Appendix

Responsibility for the Pay Service

(Cost to Customers) 39

Not a product defect 39

A Product damage caused by customer's fault 39

Others 39

Chapter 01

Before Using the Product

Securing the Installation Space

Ensure some space around the product for ventilation. An internal temperature rise may cause fire and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product.

The exterior may differ depending on the product.

10 cm 10 cm 10 cm 10 cm 10 cm

Precautions for storage

High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby.

Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.)

Do not press the monitor screen with hands or other objects. There is a risk of damaging the screen.

Safety Precautions

Caution

Symbols

Warning

Caution

RISK OF ELECTRIC SHOCK DO NOT OPEN

Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK)

THERE ARE NO USER SERVICEABLE PARTS INSIDE.

REFER ALL SERVICING TO QUALIFIED PERSONNEL.

This symbol indicates that high voltage is present inside.

It is dangerous to make any kind of contact with any internal part of this product.

This symbol alerts you that important literature concerning operation and maintenance has been included with this product.

A serious or fatal injury may result if instructions are not followed.

Personal injury or damage to properties may result if instructions are not followed.

Cleaning

Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

Take the following steps when cleaning.

1 Power off the product and computer.
2 Disconnect the power cord from the product.

Fold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.

3 Wipe the monitor with a clean, soft and dry cloth.

- Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the monitor.

Do not spray water or detergent directly on the product.

4 Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the product.
5 Connect the power cord to the product when cleaning is finished.
6 Power on the product and computer.

Electricity and Safety

Warning

• Do not use a damaged power cord or plug, or a loose power socket.
• Do not use multiple products with a single power socket.
• Do not touch the power plug with wet hands.
• Insert the power plug all the way in so it is not loose.
• Connect the power plug to a grounded power socket (type 1 insulated devices only).
• Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object.
• Do not place the power cord or product near heat sources.
• Clean any dust around the pins of the power plug or the power socket with a dry cloth.

Caution

• Do not disconnect the power cord while the product is being used.
• Only use the power cord provided with your product by Samsung. Do not use the power cord with other products.
• Keep the power socket where the power cord is connected unobstructed.

- The power cord must be disconnected to cut off power to the product when an issue occurs.

- Hold the plug when disconnecting the power cord from the power socket.

Installation

Warning

• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
• Do not install the product in poorly ventilated spaces such as a bookcase or closet.
  • Install the product at least 10cm away from the wall to allow ventilation.
• Keep the plastic packaging out of the reach of children.
  Children may suffocate.
• Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.)
  – The product may fall and become damaged and/or cause an injury.
• Using the product in an area with excess vibration may damage the product or cause a fire.
• Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.
• Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
  – The product lifespan may be reduced or a fire may result.
• Do not install the product within the reach of young children.
  – The product may fall and injure children.
• Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil pollution. And do not install or use the product in the kitchen or near the kitchen stove.

Caution

• Do not drop the product while moving.
• Do not set down the product on its front.
• When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.
  – The product may fall and become damaged and/or cause an injury.
• Install the product only on cabinets or shelves of the right size.
• Set down the product gently.
  – Product failure or personal injury may result.
• Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.
• Be sure to consult Samsung Customer Service Center if you want to install the product at such a place.

Operation

Warning

• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself.
  Contact Samsung Customer Service Center for repairs.
  • To move the product, first disconnect all the cables from it, including the power cable.
• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Center.
• Do not let children hang from the product or climb on top of it.
• Children may become injured or seriously harmed.
• If the product is dropped or the outer case is damaged, turn off the power and disconnect the power cord. Then contact Samsung Customer Service Center.
• Continued use can result in a fire or electric shock.
• Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.
• The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a serious injury.
• During a lightning or thunderstorm, power off the product and remove the power cable.
• Do not drop objects on the product or apply impact.
• Do not move the product by pulling the power cord or any cable.
• If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.
• Do not lift or move the product by pulling the power cord or any cable.
• Do not use or keep combustible spray or an inflammable substance near the product.
• Ensure the vents are not blocked by tablecloths or curtains.
• An increased internal temperature may cause a fire.

- Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc) into the product (via the vent or input/output ports, etc).

- Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Center.

- Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.

- Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Center.

Caution

• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.
• Activate power-saving mode or a moving-picture screen saver if you will not be using the product for an extended period of time.
• Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc).
• Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
  • Use the product at the recommended resolution and frequency.
• Your eyesight may deteriorate.
  • Do not put AC/DC adapters together.
• Remove the plastic bag from the AC/DC adapter before you use it.
• Do not let water enter the AC/DC adapter device or get the device wet.
  – An electric shock or fire may result.
• Avoid using the product outdoors where it can be exposed to rain or snow.
• Be careful not to get the AC/DC adapter wet when you wash the floor.
• Do not put the AC/DC adapter near to any heating apparatus.
  – Otherwise, a fire may result.
• Keep the AC/DC adapter in a well-ventilated area.

• If you place the AC/DC power adapter so that it is hanging with the cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction. Make sure to rest the AC/DC power adapter flat on a table or the floor.

• Insert the power plug into the AC/DC adapter until a click sound is heard.

• Do not insert only the power plug into the power outlet.
• Do not use an AC/DC adapter other than the provided one.
  – It may cause electric shock or fire.
• Do not insert the AC/DC adapter into the power outlet on the ceiling.
  – It may cause electric shock or fire.
• Rotate the power plug not to exceed the range (0 to 90°) on the AC/DC adapter.
  – It may cause electric shock or fire.
• Never diassemble the power plug after being assembled. (It cannot be separated after assembly.)
• Never use the provided power plug for other devices.
• When removing the AC/DC adapter from the power outlet, hold the body of AC/DC adapter and pull it up.
  – It may cause electric shock or fire.
• Do not drop any objects or apply shock on the AC/DC adapter.
  – It may cause electric shock or fire.
  • Use the AC/DC adapter after removing its plastic cover.

• Otherwise, this may result fire.

• Do not hold the product upside-down or move it by holding the stand.
  – The product may fall and become damaged or cause an injury.

• Looking at the screen too close for an extended period of time can deteriorate your eyesight.
• Do not use humidifiers or stoves around the product.
• Rest your eyes for more than 5 minutes or look at distance objects for every 1 hour of product use.
• Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.
  • Store small accessories out of the reach of children.
  • Exercise caution when adjusting the product angle or stand height.
• Your hand or finger may get stuck and injured.
• Tilting the product at an excessive angle may cause the product to fall and an injury may result.
• Do not place heavy objects on the product.
  – Product failure or personal injury may result.

Chapter 02 Preparations

Parts

Control Panel

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

graph TD
    A["Power LED"] --> B["DOWN(FRONT)"]
    B --> C["UP(REAR)"]
    C --> D["JOG Button"]
    E["Function Key Guide"] --> F["Return"]
    G["LEFT"] --> H["PRESS(ENTER)"]
    H --> I["RIGHT"]

Icons Description

JOG Button	Multi directional button that helps navigate.JOG button is located in the bottom of the screen center, and has 5 directions as UP/DOWN/LEFT/RIGHT/PRESS(ENTER).
Power LED	This LED is power status indicator and works as.Power On (Power button): OffPower saving mode: BlinkingPower Off (Power button): OnWhen the product turns off, the power LED turns on so that you can find the JOG button easily. If the product is in the Power saving mode or Power Off mode in a dark place, the light from the power LED may be reflected by the stand at the bottom of the product.The power indicator operation can be swapped by changing in the menu. {System→Power LED On} Actual models because of functional variation maybe haven't this function.The default setting for the Power LED On function is Stand-by. To set the Power LED On function to Working for reducing eye fatigue induced by the light from the power LED, take the following steps.III→System→Power LED On→Working (The LED turns on when the power turns on and turns off when the power turns off.)
Function Key Guide	Press the JOG button when the screen is turned on. The Function Key Guide will appear. To access the onscreen menu when the guide is displayed, press the corresponding direction button again.Function Key Guide may vary depending on the function or product model. Please refer to the actual product.

Direct Key guide

The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the computer resolution changes, or the input source changes.

The function buttons page shows if Eye Saver Mode is enabled.

HDMI / DisplayPort mode

Brightness Features Eye Saver Mode Off

HDMI / DisplayPort mode option

• : Adjust Brightness, Contrast, Sharpness.
• : Display Function Key Guide.

Function Key Guide

To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You can exit by pressing the JOG button again.

Return

UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes.

PRESS(ENTER): The selected item will be applied.

Icons Description

[0V8E]	Selects to change the input signal by moving the JOG button in the Function Key Guide screen. A message will appear on the top left corner of the screen if the input signal has been changed.
	Selects moving the JOG button in the function key guide screen.The OSD (On Screen Display) of your Monitor's feature appears.OSD control lock: Maintain the current settings, or lock the OSD control to prevent unintended changes to settings.Enable/Disable: To lock/unlock the OSD control, press the LEFT button for 10 seconds when the main menu displayed.If the OSD control is locked, Brightness and Contrast can be adjusted.Eye Saver Modeis available.System FreeSync, Power LED On is available.Information can be viewed.
[S027]	Selects moving the JOG button in the function key guide screen.Press to enable or disableEye Saver Mode.The items below are not available if theEye Saver Modefunction is enable.Picture SMARTMAGICBright, Brightness, Color, Game ModeSystem Eco Saving Plus
[CTX4]	Selects turn the Monitor off by moving the JOG button in the function key guide screen.

Actual models because of functional variation, Function key guide options will be different.

When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below.

JOG Button Power saving/Non-signal mode

UP	Source Change
Down
PRESS(ENTER) for 2 seconds	Power Off

When the monitor displays the Main menu the JOG Button could be used as below.

JOG Button Action

UP/DOWN	Move the option
LEFT	Exit the Main menu. Close Sublist without saving value. Value decreases in the slider.
RIGHT	Move to next depth. Value increases in the slider.
PRESS(ENTER)	Move to next depth. Save the value and close Sublist.

Changing Brightness, Contrast and Sharpness settings

You can adjust Brightness, Contrast or Sharpness by moving the JOG button UP/DOWN/LEFT/RIGHT, if no OSD menu is displayed.

Sharpness Brightness 100 Contrast

The displayed image may differ depending on the model.

The default brightness can vary depending on the region.

Brightness

This menu is not available when SAMSUNG MAGIC Bright is set to Dynamic Contrast mode.

This menu is not available when Eco Saving Plus is enabled.

This menu is not available when Eye Saver Mode is enabled.

Contrast

This menu is not available when SAMSUNG MAGICBright is in Cinema or Dynamic Contrast mode.

This menu is not available when Game Mode is enabled.

Sharpness

This menu is not available when MAGIC Bright is in Cinema or Dynamic Contrast mode.

This menu is not available when SAMSUNG MAGIC Upscale is in Mode1 or Mode2 mode.

This menu is not available when Game Mode is enabled.

Reverse Side

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

DC TV Mini DPin HDMI

Port Description

DC 19V	Connects to the AC/DC adapter using an HDMI (+DC JACK) cable.
MINI DP IN	Connects to a PC using a DP-MINI DP cable.
HDMI IN	Connects to a source device using an HDMI (+DC JACK) cable.

Adjusting the Product Tilt

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

-2.0° (±2.0°) ~ 15.0° (±2.0°)

• You can adjust the product tilt.
- Hold the lower part of the product and adjust the tilt carefully.

Anti-theft Lock

An anti-theft lock allows you to use the product securely even in public places.

The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details.

To lock an anti-theft locking device:

Diagram showing a computer monitor with a stand and a close-up of a device with a hand gesture, illustrating the concept of screen orientation.

1 Fix the cable of your anti-theft locking device to a heavy object such as a desk.
2 Put one end of the cable through the loop on the other end.
3 Insert the locking device into the anti-theft lock slot at the back of the product.
4 Lock the locking device.
- An anti-theft locking device can be purchased separately.
- Refer to the user guide provided with your anti-theft locking device for details.
- Anti-theft locking devices can be purchased at electronics retailers or online.

Precautions for moving the monitor

Diagram showing a prohibition symbol crossed out of a computer monitor, with hands holding the screen and a monitor below.

• Do not directly apply pressure on the screen.
• Do not hold the screen when moving the monitor.

Diagram showing a hand holding a prohibition symbol over a monitor, indicating no prohibition or suppression.

Simple line drawing of a red circular object on a stand with two hands, no text or symbols present.

- Hold the lower part of the monitor when moving it.

Illustration of a hand using a red circular marker to mark a circular target, with no text or symbols present.

Installation

Attaching the Stand

Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.

The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it.

Diagram illustrating a mechanical assembly process with labeled components and directional arrows

Place the stand neck on the monitor as shown in the figure. Align the hollow circle on the stand neck with the solid circle on the monitor, and then rotate the stand neck clockwise until the solid circle on the stand neck is aligned with that on the monitor.

Illustration of a box with an inset showing a circular diagram and a vertical bar, no text or symbols present.

Connect the cables. Cover the COVER-REAR SUB. Lift the stand neck.

Illustration of a hand holding a small object inside an open box, with a magnified inset showing the same object (no text or symbols present)

Illustration of a box with a tool inside, showing a magnified view of the handle (no text or symbols)

5

Insert the stand base into the stand neck in the direction as shown in the figure.

Diagram showing a prohibition symbol with a red circle over a device component, indicating no prohibition or prohibition in the device.

• Caution
  Do not press down on the monitor. There is a risk of damaging the monitor.

Removing the Stand

Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down.

The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it.

Diagram showing a device with a tool interacting with a spool, and a magnified view of the spool being heated.

Remove the stand base from the stand neck.

Diagram of a mechanical device with a magnified inset showing internal components (no text or symbols)

Lift the stand neck.

Diagram illustrating a mechanical or robotic operation with labeled parts and directional arrows, including a magnified inset showing tool path.

Disassemble and remove the COVER-REAR SUB.

Diagram showing a mechanical assembly with a magnified inset highlighting a component with arrows and force indicators.

Disconnect the cables.

Diagram showing a mechanical assembly with an inset close-up of a component (no text or symbols present)

Push a thin stick into the stand eject hole and rotate the stand neck counterclockwise, as shown in the figure.

Diagram of a mechanical device with a rotating coil and lever mechanism (no text or symbols)

Lift and remove the stand. - Caution

Diagram showing a prohibition symbol over a device with a magnified view of the device's screen and lens.

Do not press down on the monitor. There is a risk of damaging the monitor.

Chapter 03

Connecting and Using a Source Device

Read below before installing the monitor.

1 Check the shapes of both ends of the cables that came with the monitor, and check the shapes and positions of the matching ports on the monitor and external devices.
2 Before connecting signal cables, disconnect the power cables for the monitor and external devices from the power outlet to prevent device damage from a short circuit or overcurrent.
3 After connecting all signal cables, connect the power cables for the monitor and external devices to the power outlet.
4 Read the user manual to familiarize yourself with the monitor functions, precautions, and proper use, before using the installed monitor.

Connecting and Using a PC

Select a connection method suitable for your PC. Connecting parts may differ in different products. Provided ports may vary depending on the product.

Connection Using the HDMI (+DC JACK) Cable

Check to make sure that the power cables for the monitor and external devices, such as computers and set-top boxes, are not connected to the power outlet.

HDMI IN

Connection Using the DP-MINI DP Cable

Check to make sure that the power cables for the monitor and external devices, such as computers and set-top boxes, are not connected to the power outlet.

MINI DP IN

Connecting the Power

The input voltage is switched automatically.

Illustration of a hand inserting a cable into a device with a blue arrow indicating the insertion point (no text or symbols present)

Connect the power plug to the AC/DC adapter.

Illustration of a computer monitor with a magnified view showing a hand holding a pen, no text or symbols present.

Connect the AC/DC adapter cable to the DC19V port of HDMI (+DC JACK) cable.

Simple line drawing of a computer monitor connected to a cable and a wall-mounted device (no text or symbols)

Diagram showing electrical connection with labeled components and a magnified view of a component

Plug the AC/DC adapter into the power outlet. JOG button is located in the bottom of the screen center, and has 5 directions as UP/DOWN/LEFT/RIGHT/PRESS(ENTER).

Tidying Up the Connected Cables

As shown in the figure, insert a long tool (e.g. wooden chopstick or ball pen) into the gap between COVER-REAR SUB and COVER REAR about 2-3 cm as a lever. Then open and remove the COVER-REAR SUB. Following the steps in the figure, insert cables and straighten them.

Two simple diagrams showing a computer monitor with a red prohibition symbol (no text or labels)

Diagram showing a hand holding a tool with a red prohibition symbol, indicating no movement or force.

Exercise caution to ensure that your fingers do not get caught.

2.3 cm + 8 cm

Illustration of a hand holding a circular object with a pencil, pointing to it (no text or symbols present)

Illustration of hands performing a finger movement on a circular object, no text or symbols present

Illustration of a hand using a tool to clean or inspect a circular object (no text or symbols visible)

A DP-MINI DP Cable
B HDMI (+DC JACK) Cable

5 A → 3 A B

Diagram showing fluid flow through a pipe with labeled points A and B, including directional arrows and a circular symbol.

⑦ A → ⑥ B

Illustration of a hand using a tool to clean or inspect a circular object (no text or symbols visible)

Illustration of two hands performing a finger manipulation or massage technique (no text or symbols present)

Illustration of hands cleaning a cloth with a curved arrow indicating motion (no text or symbols)

CULI BURK A E

Correct posture to use the product

Line drawing of a person sitting at a desk using a computer (no text or symbols)

Use the product in the correct posture as follows:

• Straighten your back.
• Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen.
• Keep your eyes directly in front of the screen.
• Adjust the angle so light does not reflect on the screen.
• Keep your forearms perpendicular to your upper arms and level with the back of your hands.
• Keep your elbows at about a right angle.
• Adjust the height of the product so you can keep your knees bent at 90 degrees or more, your heels attached to the floor, and your arms lower than your heart.
• Do the Eye exercises or blink frequently, then eye fatigue will be relieved.

Driver Installation

You can set the optimum resolution and frequency for this product by installing the corresponding drivers. To install the latest version of the product driver, download it from the Samsung Electronics website at http://www.samsung.com.

Setting Optimum Resolution

An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.

Select a language on the product and change the resolution on your PC to the optimum setting.

If the optimum resolution is not selected, the message will appear up to three times for a specified time even when the product is turned off and on again.

The optimum resolution can also be selected in Control Panel on your PC.

Chapter 04 Screen Setup

Configure the screen settings such as brightness.

A detailed description of each function is provided. Refer to your product for details.

SAMSUNG MAGIC Bright

This menu provides an optimum picture quality suitable for the environment where the product will be used.

This menu is not available when Eco Saving Plus is enabled.

This menu is not available when Game Mode is enabled.

This menu is not available when Eye Saver Mode is enabled.

You can customize the brightness to suit your preferences.

Picture SAMSUNG MAGICBright Custom Brightness 100 Contrast 75 Sharpness 60 Color SAMSUNG MAGIC Upscale Off HDMI Black Level Set to an optimum picture quality suitable for the working environment. Return

The displayed image may differ depending on the model.

In PC mode

• Custom: Customize the contrast and brightness as required.
• Standard: Obtain a picture quality suitable for editing documents or using Internet.
  • Cinema: Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content.
  • Dynamic Contrast: Obtain balanced brightness through automatic contrast adjustment.
• Basic Color: This model supports a photochromic station. When switching to this mode, the color area is adjusted to be similar to the standard color gamut of sRGB.

In AV mode

When the external input is connected through HDMI/MINI DP and PC/AV Mode is set to AV, SAMSUNG MAGIC Bright has four automatic picture settings (Dynamic, Standard, Movie and Custom) that are preset at the factory. You can activate either Dynamic, Standard, Movie or Custom. You can select Custom which automatically recalls your personalized picture settings.

• Dynamic: Select this mode to view a sharper image than in Standard mode.
- Standard: Select this mode when the surroundings are bright. This also provides a sharp image.
- Movie: Select this mode when the surroundings are dark. This will save power and reduce eye fatigue.
- Custom: Select this mode when you want to adjust the image according to your preferences.

Brightness

You can adjust the general brightness of the picture. (Range: 0\~100)

A higher value will make the picture appear brighter.

This menu is not available when SAMSUNG MAGIC Bright is set to Dynamic Contrast mode.

This menu is not available when Eco Saving Plus is enabled.

This menu is not available when Eye Saver Mode is enabled.

Contrast

Adjust the contrast between the objects and background. (Range: 0\~100)

A higher value will increase the contrast to make the object appear clearer.

This option is not available when SAMSUNG MAGIC Bright is in Cinema, Dynamic Contrast or Basic Color mode.

This menu is not available when Game Mode is enabled.

Sharpness

Make the outline of objects more clear or blurry. (Range: 0\~100)

A higher value will make the outline of objects clearer.

This option is not available when SAMSUNG MAGICBright is in Cinema or Dynamic Contrast mode.

This menu is not available when SAMSUNG MAGIC Upscale is in Mode1 or Mode2 mode.

This menu is not available when Game Mode is enabled.

Color

Adjust the tint of the screen.

This menu is not available when SAMSUNG MAGIC Bright is set to Cinema, Dynamic Contrast or Basic Color mode.

This menu is not available when Game Mode is enabled.

This menu is not available when Eye Saver Mode is enabled.

- Red: Adjust the red saturation level. Values closer to 100 mean greater intensity for the color.

- Green: Adjust the green saturation level. Values closer to 100 mean greater intensity for the color.

- Blue: Adjust the blue saturation level. Values closer to 100 mean greater intensity for the color.

• Color Tone: Select a color tone that best suits your viewing needs.

• Cool 2: Set the color temperature to be cooler than Cool 1.
  – Cool 1: Set the color temperature to be cooler than Normal mode.
• Normal: Display the standard color tone.
• Warm 1: Set the color temperature to be warmer than Normal mode.
• Warm 2: Set the color temperature to be warmer than Warm 1.

- Custom: Customize the color tone.

When the external input is connected through HDMI/MINI DP and PC/AV Mode is set to AV, Color Tone

has four color temperature settings (Cool, Normal, Warm and Custom).

• Gamma: Adjust the middle level of luminance.

- Mode1 / Mode2 / Mode3

SAMSUNG MAGIC Upscale

SAMSUNG MAGIC Upscale function can enhance the layers of the picture details and the vividness of the picture.

The function has more obvious effects on low-resolution pictures.

This menu is not available when SAMSUNG MAGIC Bright is set to Cinema or Dynamic Contrast mode.

This menu is not available when Game Mode is enabled.

- Off / Mode1 / Mode2

Comparing with Mode1, Mode2 has a stronger effect.

HDMI Black Level

If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/color degradation, black level, etc.) may occur, depending on the connected source device. In such case, HDMI Black Level can be used to adjust the image quality.

If this is the case, correct the degraded picture quality using HDMI Black Level.

This function is only available in HDMI mode.

- Normal: Select this mode when there is no contrast ratio degradation.

- Low: Select this mode to reduce the black level and increase the white level when there is a contrast ratio degradation.

HDMI Black Level may not be compatible with some source devices.

The HDMI Black Level feature is only activated at a certain AV resolution, such as 720P and 1080P.

Eye Saver Mode

Set to an optimum picture quality suitable for eye relaxation.

TÜV Rheinland "Low Blue Light Content" is a certification for products which meet requirements for lower blue light levels. When Eye Saver Mode is 'On', the blue light that wavelength is around 400nm will decrease, and it will provide an optimum picture quality suitable for eye relaxation. At the same time, the blue light level is lower than in the default settings, and it was tested by TÜV Rheinland and certified as it met the requirements of TÜV Rheinland "Low Blue Light Content" standards.

This option is not available when SAMSUNG MAGIC Bright is in Basic Color mode.

Game Mode

Configure the product screen settings for game mode.

Use this feature when playing games on a PC or when a game console such as PlayStation™ or Xbox™ is connected.

This option is not available when SAMSUNG MAGIC Bright is in Basic Color mode.

This menu is not available when Eye Saver Mode is enabled.

When the monitor turns off, enters power-saving mode or changes input sources, Game Mode turns Off even if it is set to On.

If you want to keep Game Mode enabled all the time, select Always On.

Response Time

Accelerate the panel response rate to make video appear more vivid and natural.

It is best to set Response Time to Standard or Faster when you are not viewing a movie.

Picture Size

Change the picture size.

This option is not available when FreeSync is enabled.

In PC mode

• Auto: Display the picture according to the aspect ratio of the input source.
- Wide: Display the picture in full screen regardless of the aspect ratio of the input source.

In AV mode

• 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts.
• 16:9: Display the picture with an aspect ratio of 16:9.
• Screen Fit: Display the picture with the original aspect ratio without cutting off.

The function may not be supported depending on the ports provided with the product.

Changing the screen size is available when the following conditions are satisfied.

A digital output device is connected using the HDMI (+DC JACK)/DP-MINI DP cable.

The input signal is 480p, 576p, 720p, or 1080p and monitor can display normally (Not every model can support all of these signals.).

This can only be set when the external input is connected through HDMI/MINI DP and PC/AV Mode is set to AV.

Screen Adjustment

This menu is only available when Picture Size is set to Screen Fit in AV Mode.

When a 480P or 576P or 720P or 1080P signal is input in AV mode and the monitor can display normally, select Screen Fit to adjust horizontal position in 0-6 levels.

Configuring H-Position & V-Position

H-Position: Move the screen to the left or right.

V-Position: Move the screen up or down.

Chapter 05

Adjusting OSD (On Screen Display) settings

A detailed description of each function is provided. Refer to your product for details.

Transparency

Set the transparency for the menu windows.

OnScreen Display Transparency On Position Language English Display Time 20 sec Configure the transparency of the menu windows. Return

The displayed image may differ depending on the model.

Position

Adjust the menu position.

Language

Set the menu language.

A change to the language setting will only be applied to the onscreen menu display.

It will not be applied to other functions on your PC.

Display Time

Set the on-screen display (OSD) menu to automatically disappear if the menu is not used for a specified period of time.

Display Time can be used to specify the time after which you want the OSD menu to disappear.

Chapter 06 Setup and Reset

A detailed description of each function is provided. Refer to your product for details.

FreeSync

System FreeSync Off Eco Saving Plus Off Off Timer ► PC/AV Mode ► DisplayPort Ver. 1.2 Source Detection Auto Key Repeat Time Acceleration FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. FreeSync can be operated when you use AMD's graphic card with supporting Freesync solution. Return

The displayed image may differ depending on the model.

FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency.

This feature will eliminate screen tearing and lag during game play. Improve your gaming experience.

• Off: Disable FreeSync.
• Standard Engine: Enable the basic FreeSync functions of the AMD graphics card.
• Ultimate Engine: Enable the FreeSync feature with a higher screen frame rate. Screen tearing (abnormal sync between the screen and content) is reduced in this mode. Note that screen flickering may occur during game play.

When enable FreeSync function, please use maximum screen refresh rate for optimal freesync effect.

The refresh rate setting method please refer to Q & A→ How can I change the frequency?

When using the FreeSync function, use the HDMI (+DC JACK)/DP-MINI DP cable provided by the monitor manufacturer.

If you use the FreeSync function while playing a game, the following symptoms may occur:

• The screen may flicker depending on the type of graphics card, the game option settings, or the video being played. Try the following actions: decrease the game setting values, change the current FreeSync mode to Standard Engine, or visit the AMD website to check your graphics driver's version and update it with the latest one.
• While you are using the FreeSync function, the screen may flicker due to variation of the output frequency from the graphics card.
• The response rate during the game may fluctuate depending on the resolution. A higher resolution generally decreases the response rate.

If you encounter any issues when using the function, contact the Samsung Service Center.

The models in the Graphic Cards list supports FreeSync

FreeSync can only be used with specific AMD graphics card models. Refer to the following list for supported graphics cards:

Make sure to install the latest official graphics drivers from AMD that support FreeSync.

For additional AMD graphics card models that support the FreeSync feature, visit the official AMD website. Select FreeSync Off if you are using a graphics card from a different manufacturer.

• AMD Radeon R9 300 Series
- AMD Radeon R9 290
• AMD Radeon R9 Fury X
• AMD Radeon R9 285
- AMD Radeon R7360
- AMD Radeon R7 260X
• AMD Radeon R9 295X2
- AMD Radeon R7 260
• AMD Radeon R9 290X

AMD Radeon Settings View Sort by Refresh Paste Paste shortcut New Screen resolution Gadgets Personalize

→

AMD RADEON SETTINGS RESIGNED REFINED SUPERCHANGED Click to see more about AMD Radeon Settings

ANSYS AVOCOR SETTINGS Configuration: Internal Speed to connect to new operations. AnSYS 1 ON/OFF: ANSYS AVOCOR setting (0.000000) OK / Off Internal Speed On / Off On / Off Running Rate Control Gaming Video Options Customs Autom

How do you enable FreeSync?

1 Set FreeSync to Standard Engine or Ultimate Engine In the OSD menu.
2 Enable FreeSync in AMD Radeon Settings:

Right-click the mouse → AMD Radeon Settings—Display

The 'AMD FreeSync' feature should be set to 'On'. Select to 'On' if not already enabled.

Eco Saving Plus

Reduce energy consumption compared to consumption at the maximum brightness level.

This option is not available when SAMSUNG MAGICBright is in Dynamic Contrast mode.

This menu is not available when Game Mode is enabled.

This menu is not available when Eye Saver Mode is enabled.

• Off: Deactivate the Eco Saving Plus function.

- Auto: The power consumption will automatically be reduced by about 10% over the current setting. (The reduction of power consumption depends on the customer screen brightness condition.)

- Low: Saves up to 25 % energy compared to the maximum brightness.

• High: Saves up to 50 % energy compared to the maximum brightness.

Off Timer

Off Timer: Turn on Off Timer mode.

Turn Off After: The off timer can be set within a range of 1 to 23 hours. The product will automatically power off after the specified number of hours.

This option is only available when Off Timer is set to On.

For products for the market in some regions, the Off Timer is set to automatically activate 4 hours after the product powers on. This is done in accordance with power supply regulations. If you do not want the timer to activate, go to III → System and set Off Timer to Off.

PC/AV Mode

Set PC/AV Mode to AV. The picture size will be enlarged.

This option is useful when you view a movie.

• Set to PC when connected to a PC.
• Set to AV when connected to an AV device.

Supplied for the wide models only such as 16:9 or 16:10.

If the monitor is in HDMI/DisplayPort mode and the screen says Check Signal Cable or power saving mode activates, press the JOG button to display the function-button screen and then select the button. You can select PC or AV.

DisplayPort Ver.

Select your Displayport. Displayport 1.1 supports High Bit Rate 1, while 1.2 supports High Bit Rate 2.

Incorrect settings may cause the screen to go blank. If this occurs, check the device specifications.

If the monitor is in HDMI/DisplayPort mode and the screen says Check Signal Cable or power saving mode activates, press the JOG button to display the function-button screen and then select the button. You can select 1.1 or 1.2.

Source Detection

Select either Auto or Manual as the method to recognize input signal.

Key Repeat Time

Control the response rate of a button when the button is pressed.

Acceleration, 1 sec, or 2 sec can be selected. If No Repeat is selected, a command responds only once when a button is pressed.

Power LED On

Configure the settings to enable or disable the power LED located at the lower part of the product.

• Working: The power LED is on when the product is turned on.
- Stand-by: The power LED is on when the product is turned off.

Reset All

Return all the settings for the product to the default factory settings.

Information

View the current input source, frequency and resolution.

Picture OnScreen Display System Information LC******** S/N: HDMI ****x**** ****kHz ****Hz Exit

Picture OnScreen Display System i Information Information LC******** S/N: DisplayPort ****x***** ****kHz ****Hz Exit

The displayed image may differ depending on the model.

Chapter 07 Installing the Software

Easy Setting Box

Easy Setting Box

Easy Setting Box enables users to use the monitor by partitioning multiple sections.

To install the latest version of Easy Setting Box, download it from the Samsung Electronics website at http://www.samsung.com.

The software may not work properly if you do not restart the computer after the installation.

The Easy Setting Box icon may not appear depending on the computer system and the product specifications.

If the shortcut icon does not appear, press the F5 key.

Restrictions and Problems with the Installation

The Easy Setting Box installation may be affected by the Graphics Card, Motherboard and the Networking Environment.

System Requirements

OS Hardware

Windows XP 32Bit/64Bit	At least 32MB of memory
Windows Vista 32Bit/64Bit	At least 60MB of free space on the hard disk drive
Windows 7 32Bit/64Bit
Windows B 32Bit/64Bit
Windows B.1 32Bit/64Bit
Windows 10 32Bit/64Bit

Chapter 08 Troubleshooting Guide

Requirements Before Contacting Samsung Customer Service Center

Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center.

Testing the Product

Check if your product is operating normally by using the product test function.

If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC, perform a self-diagnosis test.

1 Power off both the PC and product.
2 Disconnect the cables from the product.
3 Power on the product.
4 If the message Check Signal Cable appears, the product is working normally.

If the screen remains blank, check the PC system, video controller and cable.

Checking the Resolution and Frequency

For a mode that exceeds the supported resolution(refer to Standard Signal Mode Table), the message Not Optimum Mode will appear for a short time.

The displayed resolution may vary, depending on the computer system settings and cables.

Check the following.

Installation issue (PC mode)

The screen keeps switching on and off.

Check the cable connection between the product and PC, and ensure the connectors are locked.

Blank spaces are found on all four sides of the screen when an HDMI (+DC JACK) cable is connected to the product and PC.

The blank spaces found on the screen have nothing to do with the product.

Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the screen size in the HDMI settings for the graphics card.

If the graphics card settings menu does not have an option to adjust the screen size, update the graphics card driver to the latest version.

(Please contact the graphics card or computer manufacturer for further details about how to adjust the screen settings.)

Screen issue

The power LED is off. The screen will not switch on.

Check that the power cable is connected properly.

The message Check Signal Cable appears.

Check that the cable is properly connected to the product.

Check that the device connected to the product is powered on.

Not Optimum Mode is displayed.

This message appears when the signal from the graphics card exceeds the maximum resolution or frequency for the product.

Change the maximum resolution and frequency to suit the product performance, referring to Standard Signal Mode Table (P37).

The images on the screen look distorted.

Check the cable connection to the product.

The screen is not clear. The screen is blurry.

Remove any accessories (video extension cable, etc.) and try again.

Set the resolution and frequency to the recommended level.

The screen appears unstable and shaky. There are shadows or ghost images left on the screen.

Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the product. Next, if required, change the settings, referring to Standard Signal Mode Table (P.37) in this manual and the Information menu on the product.

The screen is too bright. The screen is too dark.

Adjust Brightness and Contrast.

Screen color is inconsistent.

Change the Color settings.

The colors on the screen have a shadow and are distorted.

Change the Color settings.

White does not really look white.

Change the Color settings.

There is no image on the screen and the power LED blinks every 0.5 to 1 second.

The product is operating in power-saving mode.

Press any key on the keyboard or move the mouse to return to normal operating mode.

Text is blurry.

If using a Windows OS (e.g. Windows 7, Windows 8, Windows 8.1 or Windows 10): Go to Control Panel

→ Fonts → Adjust ClearType text and change Turn on ClearType.

Video playback is choppy.

Playback of high-definition large video files can be choppy. This may be because the video player is not optimized for the computer resource.

Try playing the file on another video player.

Source device issue

A beeping sound is heard when my PC is booting.

If a beeping sound is heard when your PC is booting, have your PC serviced.

Q & A

Refer to the user manual for your PC or graphics card for further instructions on adjustment.

How can I change the frequency?

Set the frequency on your graphics card.

• Windows XP: Go to Control Panel → Appearance and Themes → Display → Settings → Advanced → Monitor, and adjust Refresh rate under Monitor settings.
• Windows ME/2000: Go to Control Panel → Display → Settings → Advanced → Monitor, and adjust Refresh rate under Monitor settings.
• Windows Vista: Go to Control Panel → Appearance and Personalization → Personalization → Display Settings → Advanced Settings → Monitor, and adjust Refresh rate under Monitor settings.
• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Refresh rate under Monitor settings.
• Windows 8(Windows 8.1): Go to Settings→Control Panel→Appearance and Personalization→Display→Screen Resolution→Advanced settings→Monitor, and adjust Refresh rate under Monitor settings.
• Windows 10: Go to Settings → System → Display → Advanced display settings → Display adapter properties → Monitor, and adjust Screen refresh rate under Monitor settings.

How can I change the resolution?

• Windows XP: Go to Control Panel → Appearance and Themes → Display → Settings, and adjust the resolution.
• Windows ME/2000: Go to Control Panel Display—Settings, and adjust the resolution.
• Windows Vista: Go to Control Panel → Appearance and Personalization → Personalize → Display Settings, and adjust the resolution.
• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust Resolution, and adjust the resolution.
• Windows 8(Windows 8.1): Go to Settings→ Control Panel → Appearance and Personalization → Display → Adjust Resolution, and adjust the resolution.
• Windows 10: Go to Settings → System → Display → Advanced display settings, and adjust the resolution.

How do I set power-saving mode?

• Windows XP: Set power-saving mode in Control Panel → Appearance and Themes → Display → Screen Saver Settings → Power options or BIOS SETUP on the PC.
• Windows ME/2000: Set power-saving mode in Control Panel → Display → Screen Saver Settings → Power options or BIOS SETUP on the PC.
• Windows Vista: Set power-saving mode in Control Panel → Appearance and Personalization → Personalize → Screen Saver Settings → Power options or BIOS SETUP on the PC.
• Windows 7: Set power-saving mode in Control Panel Appearance and Personalization Personalize Screen Saver Settings Power options or BIOS SETUP on the PC.
• Windows 8(Windows 8.1): Set power-saving mode In Settings → Control Panel → Appearance and Personalization → Personalize → Screen Saver Settings → Power options or BIOS SETUP on the PC.
• Windows 10: Set power-saving mode in Settings → Personalization → Lock screen → Screen timeout settings → Power & sleep or BIOS SETUP on the PC.

Chapter 09 Specifications

General

Model Name C27H711QE* C32H711QE*

Size	68.4 cm 80.0 cm
Display area	596.74 mm (H) x 335.66 mm (V) 697.34 mm (H) x 392.26 mm (V)
Pixel Pitch	0.2331 mm (H) x 0.2331 mm (V) 0.2724 mm (H) x 0.2724 mm (V)
Maximum Pixel Clock	241 MHz (HDMI, MINI DisplayPort)
Power Supply	AC 100 - 240 V - (+/- 10 %), 50/60 Hz ± 3 HzRefer to the label at the back of the product as the standard voltage can vary in different countries.
Signal connectors	HDMI, MINI DisplayPort
Environmental conditions	OperatingTemperature: 10 °C - 40 °C (50 °F - 104 °F)Humidity: 10 % - 80 %, non-condensingStorageTemperature: -20 °C - 45 °C (-4 °F - 113 °F)Humidity: 5 % - 95 %, non-condensing

Plug-and-Play

This monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the monitor and PC system optimizes the monitor settings. Monitor installation takes place automatically. However, you can customize the installation settings if desired.

Panel Dots (Pixels)

Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the LCD panel. This does not affect product performance.

The above specifications are subject to change without notice to improve quality.

This device is a Class B digital apparatus.

For detailed device specifications, visit the Samsung Electronics website.

Standard Signal Mode Table

Synchronization Horizontal Frequency	30 – 90 kHz
Vertical Frequency	48 – 75 Hz
Resolution Optimum resolution	2560 x 1440 @ 60 Hz (HDMI), 2560 x 1440 @ 60 Hz (MINI DisplayPort)
Maximum resolution	2560 x 1440 @ 60 Hz (HDMI), 2560 x 1440 @ 60 Hz (MINI DisplayPort)

If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. If the signal transmitted from the PC does not belong to the standard signal modes, the screen may be blank even though the power LED turns on. In such a case, change the settings according to the following table by referring to the graphics card user manual.

Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V)

IBM, 720 x 400	31.469 70.087 28.322 -/+
VESA DMT, 640 x 480	31.469 59.940 25.175 -/-
MAC, 640 x 480	35.000 66.667 30.240 -/-
VESA DMT, 640 x 480	37.861 72.809	31.500 -/-
VESA DMT, 640 x 480	37.500	75.000 31.500 -/-
VESA DMT, 800 x 600	35.156	56.250	36.000	+/+
VESA DMT, 800 x 600	37.879 60.317	40.000	+/+
VESA DMT, 800 x 600	48.077	72.188	50.000	+/+
VESA DMT, 800 x 600	46.875 75.000 49.500	+/+
MAC, 832 x 624	49.726	74.551	57.284	-/-
VESA DMT, 1024 x 768	48.363	60.004	65.000	-/-
VESA DMT, 1024 x 768	56.476	70.069	75.000	-/-
VESA DMT, 1024 x 768	60.023	75.029	78.750	+/+
VESA DMT, 1152 x 864	67.500	75.000	108.000	+/+
MAC, 1152 x 870	68.681 75.062	100.000	-/-

Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V)

VESA DMT, 1280 x 720	45.000 60.000 74.250 +/+
VESA DMT, 1280 x 800	49.702 59.810 83.500 -/+
VESA DMT, 1280 x 1024	63.981 60.020 108.000	+/+
VESA DMT, 1280 x 1024	79.976	75.025 135.000	+/+
VESA DMT, 1440 x 900	55.935 59.887	106.500	-/+
VESA DMT, 1600 x 900	60.000 60.000	108.000	+/+
VESA DMT, 1680 x 1050	65.290 59.954 146.250	-/+
VESA DMT, 1920 x 1080	67.500	60.000 148.500	+/+
VESA CVT, 2560 x 1440	88.787	59.951	241.500 +/-

— Horizontal Frequency
The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal frequency. Horizontal frequency is measured in kHz.
— Vertical Frequency
Repeating the same picture dozens of times per second allows you to view natural pictures. The repeat frequency is called 'vertical frequency' or 'refresh rate' and is indicated in Hz.
This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product.
Check the frequency when you exchange a CDT monitor (connected to a PC) for an LCD monitor. If the LCD monitor does not support 85 Hz, change the vertical frequency to 60 Hz using the CDT monitor before you exchange it with the LCD monitor.

Chapter 10 Appendix

Responsibility for the Pay Service (Cost to Customers)

When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases.

Not a product defect

Cleaning of the product, Adjustment, Explanation, Re-installation and etc.

• If a service technician gives instructions on how to use product or simply adjusts options without disassembling product.
• If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.)
• If a product is reinstalled or devices are connected additionally after installing the purchased product for the first time.
• If a product is reinstalled to move to a different spot or to move to a different house.
• If customer requests instructions on how to use because of another company's product.
• If customer requests instructions on how to use the network or another company's Program.
  • If customer requests software installation and setup for the product.
  • If a service technician removes/cleans dusts or foreign materials inside of the product.
• If customer requests an installation additionally after purchasing a product through home-shopping or online.

A Product damage caused by customer's fault

Product damage caused by customer's mishandling or wrong repair

If a product damage is caused by;

• External impact or drop.
• Use of supplies or separately sold product unspecified by Samsung.
- Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd.
- Remodeling or repairing the product by customer.
• Using it with incorrect voltage or non-authorised electrical connections.
- Not following the "cautions" in User Manual.

Others

• If product falls by natural disaster. (lightning, fire, earthquake, flood damage, etc)
- If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head, Vibrator, Lamp, Filter, Ribbon, etc.)

If customer requests a service in case the product has no defect, service fee may be charged. So please read User Manual first.