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USER MANUAL SuperServer SYS-220H-TN24R Supermicro
natural_image
Front view of a server rack with multiple drive bays and orange buttons (no visible text or labels)USER'S MANUAL
Revision 1.0a
The information in this User's Manual has been carefully reviewed and is believed to be accurate. The vendor assumes no responsibility for any inaccuracies that may be contained in this document, and makes no commitment to update or to keep current the information in this manual, or to notify any person or organization of the updates. Please Note: For the most up-to-date version of this manual, please see our website at www.supermicro.com.
Super Micro Computer, Inc. ("Supermicro") reserves the right to make changes to the product described in this manual at any time and without notice. This product, including software and documentation, is the property of Supermicro and/or its licensors, and is supplied only under a license. Any use or reproduction of this product is not allowed, except as expressly permitted by the terms of said license.
IN NO EVENT WILL Super Micro Computer, Inc. BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, SPECULATIVE OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR INABILITY TO USE THIS PRODUCT OR DOCUMENTATION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN PARTICULAR, SUPER MICRO COMPUTER, INC. SHALL NOT HAVE LIABILITY FOR ANY HARDWARE, SOFTWARE, OR DATA STORED OR USED WITH THE PRODUCT, INCLUDING THE COSTS OF REPAIRING, REPLACING, INTEGRATING, INSTALLING OR RECOVERING SUCH HARDWARE, SOFTWARE, OR DATA.
Any disputes arising between manufacturer and customer shall be governed by the laws of Santa Clara County in the State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
FCC Statement: This equipment has been tested and found to comply with the limits for a Class A or Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in industrial environment for Class A device or in residential environment for Class B device. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.
California Best Management Practices Regulations for Perchlorate Materials: This Perchlorate warning applies only to products containing CR (Manganese Dioxide) Lithium coin cells. "Perchlorate Material-special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate".

WARNING: This product can expose you to chemicals including lead, known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.
The products sold by Supermicro are not intended for and will not be used in life support systems, medical equipment, nuclear facilities or systems, aircraft, aircraft devices, aircraft/emergency communication devices or other critical systems whose failure to perform be reasonably expected to result in significant injury or loss of life or catastrophic property damage. Accordingly, Supermicro disclaims any and all liability, and should buyer use or sell such products for use in such ultra-hazardous applications, it does so entirely at its own risk. Furthermore, buyer agrees to fully indemnify, defend and hold Supermicro harmless for and against any and all claims, demands, actions, litigation, and proceedings of any kind arising out of or related to such ultra-hazardous use or sale.
Manual Revision 1.0a
Release Date: May 17, 2023
Unless you request and receive written permission from Super Micro Computer, Inc., you may not copy any part of this document. Information in this document is subject to change without notice. Other products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders.
Copyright © 2023 by Super Micro Computer, Inc.
All rights reserved.
Printed in the United States of America
Preface
About this Manual
This manual is written for professional system integrators and PC technicians. It provides information for the installation and use of the server. Installation and maintenance should be performed by experienced technicians only.
Please refer to the SYS-220H-TN24R server specifications page on our website for updates on supported memory, processors, and operating systems (http://www.supermicro.com).
Notes
For your system to work properly, please follow the links below to download all necessary drivers/utilities and the user's manual for your server.
- Supermicro product manuals: http://www.supermicro.com/support/manuals/
- Product drivers and utilities: https://www.supermicro.com/wdl
- Product safety info: http://www.supermicro.com/about/policies/safety_information.cfm
If you have any questions, please contact our support team at:
support@supermicro.com
This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level.
Secure Data Deletion
A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/Log9_Secure_Data_Deletion_Utility/
Warnings
Special attention should be given to the following symbols used in this manual.

Warning! Indicates important information given to prevent equipment/property damage or personal injury.

Warning! Indicates high voltage may be encountered when performing a procedure.
Contents
Contacting Supermicro....9
Chapter 1 Introduction
1.1 Overview....10
1.2 System Features ....11
Front View....11
Control Panel....12
Rear View....13
1.3 System Architecture ....15
Main Components....15
System Block Diagrams....17
1.4 Motherboard Layout....18
Quick Reference Table....19
Chapter 2 Server Installation
2.1 Overview....20
2.2 Unpacking the System ....20
2.3 Preparing for Setup....20
Choosing a Setup Location....20
Rack Precautions....21
Server Precautions....21
Rack Mounting Considerations 21
Ambient Operating Temperature....21
Airflow 22
Mechanical Loading....22
Circuit Overloading 22
Reliable Ground....22
Particulate and Gaseous Contamination Limits....22
Particulate Contamination Specifications ....22
Gaseous Contamination Specifications....23
2.4 Installing the Rails....24
Identifying the Rails ....24
Releasing the Inner Rail....25
Installing the Inner Rails ....26
Installing the Outer Rails onto the Rack....27
2.5 Installing the Chassis into a Rack....28
Removing the Chassis from the Rack....29
Chapter 3 Maintenance and Component Installation
3.1 Removing Power ....30
3.2 Accessing the System....31
Removing the Top Cover....31
3.3 Static-Sensitive Devices....32
Precautions ......32
3.4 Processor and Heatsink Installation....33
The Processor Carrier Assembly....34
The Processor Heatsink Module (PHM)....36
Preparing the CPU Socket for Installation....37
Installing the PHM into the CPU Socket....38
Removing the PHM from the CPU Socket ....40
Removing the Processor Carrier Assembly from the PHM 41
Removing the Processor from the Processor Carrier Assembly....42
3.5 Memory Support and Installation ....43
Memory Support....43
DDR4 Memory Support for the 3rd Gen Intel Xeon Scalable Processors....43
DDR4 Memory Population Guidelines ....44
Optane PMem 200 Series....45
PMem Notes 46
DIMM Installation 47
DIMM Removal 47
3.6 Motherboard Battery....48
3.7 Storage Drives....49
Installing Drives....49
Hot-Swap for NVMe Drives....50
Installing M.2 Solid State Drives....51
3.8 System Cooling....52
Fans 52
Air Shrouds ....53
3.9 Expansion Cards....54
Expansion Card Slot Configurations....54
Installing Expansion Cards....55
3.10 AIOM Cards ....56
3.11 Power Supply ....58
3.12 Cable Routing Diagrams....59
SYS-220H-TN24R Storage Cables - NVMe 59
SYS-220H-TN24R Storage Cables - SAS/SATA....59
PCIe Cables - Expansion Card Slots....60
PCIe Cables - AIOM/OCP 3.0 NIC Slots....61
I/O Board Cable 62
Power Cables....63
Chapter 4 Motherboard Connections
4.1 Power Connections....64
4.2 Headers and Connectors ....65
Control Panel....68
Front Control Panel LEDs....68
4.3 Input/Output Ports 72
I/O Ports....72
4.4 Jumpers....73
4.5 LED Indicators....74
4.6 Storage Ports 75
Chapter 5 Software
5.1 Microsoft Windows OS Installation....76
5.2 Driver Installation....78
5.3 SuperDoctor ^® 5....79
5.4 BMC....80
BMC ADMIN User Password 80
Chapter 6 Optional Components
6.1 Storage Drive Options....81
6.2 Configuration Ordering Information....82
Hyper 2U SYS-220H-TN24R Drive Bay Configuration Options ....82
Hyper 2U SYS-220H-TN24R PCIe Slot Configuration Options....85
For Drive Bay Configuration Option 1 (24 NVMe)....85
For Drive Bay Configuration Options excluding 24 NVMe....87
6.3 Power Supply Modules 90
6.4 Cable Management Arm....90
6.5 TPM Security Module....92
6.6 Intel Virtual RAID on CPU (VROC)....93
Requirements and Restrictions....93
Supported SSDs and Operating Systems 93
Additional Information 94
Hardware Key 94
Configuring Intel VMD....95
Configuring VMD Manually....95
Status Indications....101
Hot-Swap Drives 101
Hot-unplug ....101
Hot-plug 101
Related Information Links 101
Chapter 7 Troubleshooting and Support
7.1 Information Resources....102
Website 102
Direct Links for the SYS-220H-TN24R System....102
Direct Links for General Support and Information 102
7.2 BMC Interface 103
7.3 Troubleshooting Procedures ....104
General Technique....104
No Power 104
No Video 105
System Boot Failure ....105
Memory Errors 105
Losing the System Setup Configuration ....105
When the System Becomes Unstable....105
7.4 POST Codes ....107
7.5 Crash Dump Using BMC....107
7.6 UEFI BIOS Recovery ....108
Overview 108
Recovering the UEFI BIOS Image....108
Recovering the Main BIOS Block with a USB Device....108
7.7 CMOS Clear 113
7.8 Where to Get Replacement Components....114
7.9 Reporting an Issue....114
Technical Support Procedures....114
Returning Merchandise for Service....114
Vendor Support Filing System 115
7.10 Feedback....115
7.11 Contacting Supermicro....116
Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications
Contacting Supermicro
Headquarters
Address: Super Micro Computer, Inc.
980 Rock Ave.
San Jose, CA 95131 U.S.A.
Tel: +1 (408) 503-8000
Fax: +1 (408) 503-8008
Email: marketing@supermicro.com (General Information)
Sales-USA@supermicro.com (Sales Inquiries)
Government_Sales-USA@supermicro.com (Gov. Sales Inquiries)
support@supermicro.com (Technical Support)
RMA@supermicro.com (RMA Support)
Webmaster@supermicro.com (Webmaster)
Website: www.supermicro.com
Europe
Address: Super Micro Computer B.V.
's-Hertogenbosch, The Netherlands
Tel: +31 (0) 73-6400390
Fax: +31 (0) 73-6416525
Email: Sales_Europe@supermicro.com (Sales Inquiries)
Support_Europe@supermicro.com (Technical Support)
RMA_Europe@supermicro.com (RMA Support)
Website: www.supermicro.nl
Asia-Pacific
Address: Super Micro Computer, Inc.
3F, No. 150, Jian 1st Rd.
Zhonghe Dist., New Taipei City 235
Taiwan (R.O.C)
Tel: +886-(2) 8226-3990
Fax: +886-(2) 8226-3992
Email: Sales-Asia@supermicro.com.tw (Sales Inquiries)
Support@supermicro.com.tw (Technical Support)
RMA@supermicro.com.tw (RMA Support)
Website: www.supermicro.com.tw
Chapter 1
Introduction
1.1 Overview
This chapter provides a brief outline of the functions and features of the SuperServer SYS-220H-TN24R. The system uses a backplane which supports 24 drive bays which can be enabled for NVMe, SAS and SATA drive support.
The following provides an overview of the specifications and capabilities of the SYS-220H-TN24R.
| System Overview | |
| Motherboard | X12DHM-6 |
| Chassis | CSE-HS219-R1K63P |
| Processor Support | Dual 3rd Generation Intel® Xeon® Scalable processors |
| Memory | 32 DIMM slots for up to 8TB 3DS ECC DDR4-3200:LRDIMM/RDIMM (total 8TB) or 32 DIMM slots for up to 4TB 3DS ECC DDR4-3200:LRDIMM/RDIMM plus 8TB Intel® OptaneTM PMem 200 Series (total 12TB)* Note: PMem 200 Series are supported on 3rd Gen Intel Xeon Scalable Platinum, Gold, and selected Silver processors |
| Drive Support | 24 NVMe/SATA/SAS drive baysTwo M.2 NVMe or two M.2 SATA3 slots on the motherboard |
| Expansion Slots | Optional eight PCIe 4.0 x8 slots or four PCIe 4.0 x16 slots |
| I/O Ports | One OCP 3.0 compatible slim AIOM slot (second slot optional)One RJ45 dedicated BMC LAN portTwo rear USB 3.0 portsOne VGA port |
| System Cooling | Four 8-cm heavy duty fans with optimal fan speed controlTwo air shrouds |
| Power | Two 1600W (Titanium Level 96%) redundant power supply |
| Form Factor | 2U Rackmount 1.7 x 17.2 x 29.3in. / 43 x 437 x 746mm (HxWxD) |
A Quick Reference Guide can be found on the product page of the Supermicro website. The following safety models associated with the SYS-220H-TN24R have been certified as compliant with UL or CSA: HS219-R12X12, HS219-R16X12, HS219-R26X12, HS219-R13DX12, HS219-R16DX12, HS219-12, HS219-16, HS219-26, HS219-13D, HS219-16D.
1.2 System Features
The following views of the system display the main features. Refer to Appendix B for additional specifications.
Front View

text_image
Control Panel 0 21 3 54 6 87 9 1110 12 1413 15 171 8 20 19 21 2322 Service TagFigure 1-1. SYS-220H-TN24R Front View
| System Features: Front | |
| Feature | Description |
| Control Panel One | control panel (seeControl Panelfor details) |
| Service Tag | Service Tag with BMC Password Reset |
| Logical Storage Drive Numbers | |
| Item | Description |
| 0 _ 23 | 24 hot-swap 2.5" NVMe/SATA3/SAS3* drive bays |
*NVMe, SATA3, or SAS3 support requires additional parts in optional parts list.
Control Panel

text_image
Power Button UID Button UID Power LED HDD LED NIC2 LED Power Fail LED NIC1 LED Information LEDFigure 1-2. Control Panel
| Control Panel Features | |
| Feature Description | |
| Power Button | The main power button is used to apply or remove power from the power supply to the server. Turning off system power with this button removes the main power but maintains standby power. To perform many maintenance tasks, you must also unplug the system before servicing. |
| UID Button Use a | pin to press the UID button |
| Power LED | Steady on – Power onBlinking at 4Hz – Checking BIOS/BMC integrityBlinking at 4Hz and "i" LED is blue – BIOS firmware updatingTwo blinks at 4Hz, one pause 2hz and "i" LED blue – BMC firmware updating |
| HDD LED Indicates activity on a hard drive when flashing. | |
| NIC2 LED Indicates network activity on LAN port 2 when flashing. | |
| NIC1 LED Indicates network activity on LAN port 1 when flashing. | |
| Power Fail LED Indicates a power supply module has failed. | |
| Universal Information LED | See table below for details. |
| Information LED | |
| Color, Status Description | |
| Red, solid An overheat condition has occurred. | |
| Red, blinking at 1Hz Fan failure, check for an inoperative fan. | |
| Red, blinking at 0.25Hz | Power failure, check for a non-operational power supply. |
| Red, solid, with Power LED blinking green | Fault detected |
| Blue and red, blinking at 10 Hz Recovery mode | |
| Blue, solid | UID has been activated locally to locate the server in a rack environment. |
| Blue, blinking at 1Hz | UID has been activated using the BMC to locate the server in a rack environment. |
| Blue, blinking at 2Hz BMC is resetting | |
| Blue, blinking at 4Hz BMC is setting factory defaults | |
| Blue, blinking at 10Hz with Power LED blinking green | BMC/BIOS firmware is updating |

text_image
Rear View BMC LAN Port 1 2 3 4 5 6 7 A2 A1 Power Supply Power Supply USB Ports VGA PortFigure 1-3. System: Rear View
| System Features: Rear | |
| Feature Description | |
| Power Supplies Two redundant power supply modules, PWS1 on the left, PWS2 on the right | |
| USB Two USB 3.0 ports | |
| BMC LAN One RJ45 dedicated BMC LAN port | |
| VGA One VGA port | |
![]() | AIOM/OCP NIC 3.0 Slot |
![]() | Optional AIOM/OCP NIC 3.0 Slot |
to 4 | 1 - Optional: PCIe 4.0 x8 (in x16) slot or PCIe 4.0 x16 slot (FH, 10.5"L)2 - Optional: PCIe 4.0 x8 (in x16) slot (FH, 10.5"L)3 - Optional: PCIe 4.0 x8 (in x16) slot or PCIe 4.0 x16 slot (FH, 10.5"L)4 - Optional: PCIe 4.0 x8 (in x16) slot (FH, 10.5"L) |
to 8 | 5 - PCIe 4.0 x8 (in x16) slot or optional: PCIe 4.0 x16 slot (FH, 10.5"L)6 - PCIe 4.0 x8 (in x16) slot (FH, 10.5"L)7 - PCIe 4.0 x8 (in x16) slot (FH, 10.5"L)8 - PCIe 4.0 x8 (in x16) slot (FH, 10.5"L) |
CPU1 CPU2
Note: Slots 5 to 8 are optional on SYS-220H-TN24R.
| Power Supply Indicators | ||
| Power Supply Condition Green LED | Amber LED | |
| No AC Power to Power Supply OFF OFF | ||
| Power Supply critical events causing a shutdown/ failure/ OCP/ OVP/ Fan Fail/ OTP/ UVP | OFF Amber LED | |
| Power Supply Warning Events Where the power supply continues to operate; High temperature; Over voltage; under voltage, etc. | OFF 1Hz Blink Amber | |
| AC present only 12VSB ON (PS OFF) 1Hz | Blink Green OFF | |
| Output ON and OK Green OFF | ||
| AC cord unplugged and in redundant mode | OFF Amber | |
1.3 System Architecture
This section covers the locations of the system's main components, a system block diagram, and a motherboard layout with the connectors and jumpers called out.
Main Components

text_image
Slot 3-4 Riser Cage Slot 5-8 Riser Cage Slot 1-2 Riser Cage DIMMs Heatsink Fans 24 Drive BaysFigure 1-4. Main Component Locations
| System Features: Top | |
| Feature Description | |
| Power Supply Dual redundant modules, PWS-1K63A-1R | |
| DIMM slots 32 DIMM | memory slots |
| Processors Dual Intel | Xeon® Scalable Processors with heatsinks, SNK-P0078P |
| System Fans Four 8-cm dual counter-rotating PWM fans, FAN-0223L4 | |
| Service Tag Service tag with serial number / BMC ADMIN password | |
| Backplane 24 SAS3/SATA3/NVMe4 storage device backplane, BPN-NVME4-HS219N-S24 | |
| Slot 1-2 Riser Cage | Optional riser Cage for riser card RSC-H2-68G4 |
| Slot 3-4 Riser Cage | Optional riser Cage for riser card RSC-H2-68G4 |
| Slot 5-8 Riser Cage | Riser Cage for with riser card RSC-H2-6888G4L (optional) |
System Block Diagrams
The block diagrams below shows the connections and relationships between the subsystems and major components of SYS-220H-TN24R.

flowchart
graph TD
A["SAS Controller Card AOC-S30xx / AOC-S30xx"] --> B["Optional"]
B --> C["Rear PCI-E Slots 5-8 RSC-H2-888G4L"]
C --> D["Optional"]
D --> E["BMC AST2600"]
E --> F["Optional"]
F --> G["PCH MCM251A"]
G --> H["Optional"]
H --> I["CPLD"]
I --> J["Optional"]
J --> K["Front 24 Drive Backplane BPN-NVME4-HS219N-S24"]
K --> L["Optional"]
L --> M["NiMn1"]
M --> N["Optional"]
N --> O["Front 24 Drive Backplane BPN-NVME4-HS219N-S24"]
O --> P["Optional"]
P --> Q["NiMn2"]
Q --> R["Optional"]
R --> S["Front 24 Drive Backplane BPN-NVME4-HS219N-S24"]
S --> T["Optional"]
T --> U["NiMn3"]
U --> V["Optional"]
V --> W["Front 24 Drive Backplane BPN-NVME4-HS219N-S24"]
W --> X["Optional"]
X --> Y["NiMn4"]
Y --> Z["Optional"]
Z --> AA["Front 24 Drive Backplane BPN-NVME4-HS219N-S24"]
AA --> AB["Optional"]
AB --> AC["NiMn1"]
AC --> AD["Optional"]
AD --> AE["Front 24 Drive Backplane BPN-NVME4-HS219N-S24"]
AE --> AF["Optional"]
AF --> AG["NiMn2"]
AG --> AH["Optional"]
AH --> AI["Front 24 Drive Backplane BPN-NVME4-HS219N-S24"]
AI --> AJ["Optional"]
AJ --> AK["NiMn3"]
AK --> AL["Optional"]
AL --> AM["Front 24 Drive Backplane BPN-NVME4-HS219N-S24"]
AM --> AN["Optional"]
AN --> AO["NiMn4"]
AO --> AP["Optional"]
AP --> AQ["Front 24 Drive Backplane BPN-NVME4-HS219N-S24"]
AQ --> AR["Optional"]
AR --> AS["NiMn1"]
AS --> AT["Optional"]
AT --> AU["Front 24 Drive Backplane BPN-NVME4-HS219N-S24"]
AU --> AV["Optional"]
AV --> AW["NiMn2"]
AW --> AX["Optional"]
AX --> AY["Front 24 Drive Backplane BPN-NVME4-HS219N-S24"]
AY --> AZ["Optional"]
AZ --> BA["NiMn3"]
BA --> BB["Optional"]
BB --> BC["Front 24 Drive Backplane BPN-NVME4-HS219N-S24"]
BC --> BD["Optional"]
BD --> BE["NiMn4"]
BE --> BF["Optional"]
BF --> BG["Front 24 Drive Backplane BPN-NVME4-HS219N-S24"]
BG --> BH["Optional"]
BH --> BI["NiMn1"]
BI --> BJ["Optional"]
BJ --> BK["Front 24 Drive Backplane BPN-NVME4-HS219N-S24"]
BK --> BL["Optional"]
BL --> BM["NiMn2"]
BM --> BN["Optional"]
BN --> BO["Front 24 Drive Backplane BPN-NVME4-HS219N-S24"]
BO --> BP["Optional"]
BP --> BQ["NiMn3"]
BQ --> BR["Optional"]
BR --> BS["Front 24 Drive Backplane BPN-NVME4-HS219N-S24"]
BS --> BT["Optional"]
BT --> BU["NiMn4"]
BU --> BV["Optional"]
BV --> BW["Front 24 Drive Backplane BPN-NVME4-HS219N-S24"]
BW --> BX["Optional"]
BX --> BY["NiMn1"]
BY --> BZ["Optional"]
BZ --> CA["NiMn2"]
CA --> CB["Optional"]
CB --> CC["Front 24 Drive Backplane BPN-NVME4-HS219N-S24"]
AC --> OD["BMC AST2600"]
AD --> EV["BMC AST2600"]
AE --> Z["BMC AST2600"]
AF --> AA["BMC AST2600"]
AG --> AB["BMC AST2600"]
AH --> AC
AI --> AC
Figure 1-5. SYS-220H-TN24R Block Diagram
1.4 Motherboard Layout
Below is a layout of the X12DHM-6 motherboard with a jumper, connector, and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information, and jumper settings, refer to Chapter 4 or the Motherboard Manual.

flowchart
graph TD
subgraph Computer Architecture
A["CPU1"] --> B["LED2"]
B --> C["JPMOS"]
C --> D["LED"]
D --> E["JPMOS"]
E --> F["JPMOS"]
F --> G["JPMOS"]
G --> H["JPMOS"]
H --> I["JPMOS"]
I --> J["JPMOS"]
J --> K["JPMOS"]
K --> L["JPMOS"]
L --> M["JPMOS"]
M --> N["JPMOS"]
N --> O["JPMOS"]
O --> P["JPMOS"]
P --> Q["JPMOS"]
Q --> R["JPMOS"]
R --> S["JPMOS"]
S --> T["JPMOS"]
T --> U["JPMOS"]
U --> V["JPMOS"]
V --> W["JPMOS"]
W --> X["JPMOS"]
X --> Y["JPMOS"]
Y --> Z["JPMOS"]
Z --> AA["JPMOS"]
AA --> AB["JPMOS"]
AB --> AC["JPMOS"]
AC --> AD["JPMOS"]
AD --> AE["JPMOS"]
AE --> AF["JPMOS"]
AF --> AG["JPMOS"]
AG --> AH["JPMOS"]
AH --> AI["JPMOS"]
AI --> AJ["JPMOS"]
AJ --> AK["JPMOS"]
AK --> AL["JPMOS"]
AL --> AM["JPMOS"]
AM --> AN["JPMOS"]
AN --> AO["JPMOS"]
AO --> AP["JPMOS"]
AP --> AQ["JPMOS"]
AQ --> AR["JPMOS"]
AR --> AS["JPMOS"]
AS --> AT["JPMOS"]
AT --> AU["JPMOS"]
AU --> AV["JPMOS"]
AV --> AW["JPMOS"]
AW --> AX["JPMOS"]
AX --> AY["JPMOS"]
AY --> AZ["JPMOS"]
AZ --> BA["JPMOS"]
BA --> BB["JPMOS"]
BB --> BC["JPMOS"]
BC --> BD["JPMOS"]
BD --> BE["JPMOS"]
BE --> BF["JPMOS"]
BF --> BG["JPMOS"]
BG --> BH["JPMOS"]
BH --> BI["JPMOS"]
BI --> BJ["JPMOS"]
BJ --> BK["JPMOS"]
BK --> BL["JPMOS"]
BL --> BM["JPMOS"]
BM --> BN["JPMOS"]
BN --> BO["JPMOS"]
BO --> BP["JPMOS"]
BP --> BQ["JPMOS"]
BQ --> BR["JPMOS"]
BR --> BS["JPMOS"]
BS --> BT["JPMOS"]
BT --> BU["JPMOS"]
BU --> BV["JPMOS"]
BV --> BW["JPMOS"]
BW --> BX["JPMOS"]
BX --> BY["JPMOS"]
BY --> BZ["JPMOS"]
BZ --> CA["JPMOS"]
CA --> CB["JPMOS"]
CB --> CC["JPMOS"]
CC --> CD["JPMOS"]
CD --> CE["JPMOS"]
CE --> CF["JPMOS"]
CF --> CG["JPMOS"]
CG --> CH["JPMOS"]
CH --> CI["JPMOS"]
CI --> CJ["JPMOS"]
CJ --> CK["JPMOS"]
CK --> CL["JPMOS"]
CL --> CM["JPMOS"]
CM --> CN["JPMOS"]
CN --> CO["JPMOS"]
CO --> CP["JPMOS"]
CP --> CQ["JPMOS"]
CQ --> CR["JPMOS"]
CR --> CS["JPMOS"]
CS --> CT["JPMOS"]
CT --> CU["JPMOS"]
CU --> CV["JPMOS"]
CV --> CW["JPMOS"]
CW --> CX["JPMOS"]
CX --> CY["JPMOS"]
CY --> CZ["JPMOS"]
CZ --> DA["JPMOS"]
DA --> DB["JPMOS"]
DB --> DC["JPMOS"]
end
subgraph External Components
E1["JPYR1"] --> E2["JPYR1A1"] & E3["JPYR1B1"] & E4["JPYR1C1"] & E5["JPYR1D1"] & E6["JPYR1E1"] & E7["JPYR1F1"] & E8["JPYR1G1"] & E9["JPYR1H1"] & E10["JPYR1I1"] & E11["JPYR1II1"] & E12["JPYR1III1"] & E13["JPYR1IV1"] & E14["JPYR1V1"] & E15["JPYR1VI1"] & E16["JPYR1VII1"] & E17["JPYR1VIII1"] & E18["JPYR1VIII2"] & E19["JPYR1VIII3"] & E20["JPYR1VIII4"] & E21["JPYR1VIII5"] & E22["JPYR1VIII6"] & E23["JPYR1VIII7"] & E24["JPYR1VIII8"] & E25["JPYR1VIII9"] & E26["JPYR1VIII10"] & E27["JPYR1VIII11"] & E28["JPYR1VIII12"] & E29["JPYR1VIII13"] & E30["JPYR1VIII14"] & E31["JPYR1VIII15"] & E32["JPYR1VIII16"] & E33["JPYR1VIII17"] & E34["JPYR1VIII18"] & E35["JPYR1VIII19"] & E36["JPYR1VIII20"] & E37["JPYR1VIII21"] & E38["JPYR1VIII22"] & E39["JPYR1VIII23"] & E40["JPYR1VIII24"] & E41["JPYR1VIII25"] & E42["JPYR1VIII26"] & E43["JPYR1VIII27"] & E44["JPYR1VIII28"] & E45["JPYR1VIII29"] & E46["JPYR1VIII30"] & E47["JPYR1VIII31"] & E48["JPYR1VIII32"] & E49["JPYR1VIII33"] & E50["JPYR1VIII34"] & E51["JPYR1VIII35"] & E52["JPYR1VIII36"] & E53["JPYR1VIII37"] & E54["JPYR1VIII38"] & E55["JPYR1VIII39"] & E56["JPYR1VIII40"] & E57["JPYR1VIII41"] & E58["JPYR1VIII42"] & E59["JPYR1VIII43"] & E60["JPYR1VIII44"] & E61["JPYR1VIII45"] & E62["JPYR1VIII46"] & E63["JPYR1VIII47"] & E64["JPYR1VIII48"] & E65["JPYR1VIII49"] & E66["JPYR1VIII50"] & E67["JPYR1VIII51"] & E68["JPYR1VIII52"] & E69["JPYR1VIII53"] & E70["JPYR1VIII54"] & E71["JPYR1VIII55"] & E72["JPYR1VIII56"] & E73["JPYR1VIII57"] & E74["JPYR1VIII58"] & E75["JPYR1VIII59"] & E76["JPYR1VIII60"] & E77["JPYR1VIII61"] & E78["JPYR1VIII62"] & E79["JPYR1VIII63"] & E80["JPYR1VIII64"] & E81["JPYR1VIII65"] & E82["JPYR1VIII66"] & E83["JPYR1VIII67"] & E84["JPYR1VIII68"] & E85["JPYR1VIII69"] & E86["JPYR1VIII70"] & E87["JPYR1VIII71"] & E88["JPYR1VIII72"] & E89["JPYR1VIII73"] & E90["JPYR1VIII74"] & E91["JPYR1VIII75"] & E92["JPYR1VIII76"] & E93["JPYR1VIII77"] & E94["JPYR1VIII78"] & E95["JPYR1VIII79"] & E96["JPYR1VIII80"] & E97["JPYR1VIII81"] & E98["JPYR1VIII82"] & E99["JPYR1VIII83"] & FAN0 [FAN0-FOOM 0-FOOM 0-FOOM 0-FOOM 0-FOOM 0-FOOM 0-FOOM 0-FOOM 0-FOOM 0-FOOM 0-FOOM 0-FOOM 0-FOOM 0-FOOM 0-FOOM 0-FOOM 0-FOOM 0-FOOM 0-FOOM 0-FOOM 0-FOOM
end
subgraph External Components
subgraph External Components
end
subgraph External Components
end
subgraph External Components
end
subgraph External Components
end
subgraph External Components
end
subgraph External Components
end
subgraph External Components
end
subgraph External Components
end
subgraph External Components
end
subgraph External Components
end
subgraph External Components
end
subgraph External Components
end
Legend
direction TB
JPCIE2A
JPCIE2B
JPCIE2C
JPCIE2D
JPCIE2E
JPCIE2F
JPCIE2G
JPCIE2H
JPCIE2I
JPCIE2K
JPCIE2L
JPCIE2M
JPCIE2N
JPCIE2O
JPCIE2P
JPCIE2Q
JPCIE2S
JPCIE2T
JPCIE2U
JPCIE2W
JPCIE2X
JPCIE2Y
JPCIE2Z
JPCIE2A
JPCIE2B
JPCIE2C
JPCIE2D
JPCIE2E
JPCIE2F
JPCIE2G
JPCIE2H
JPCIE2I
JPCIE2K
JPCIE2L
JPCIE2M
JPCIE2N
JPCIE2O
```
Figure 1-6. Motherboard Layout
Quick Reference Table
Jumper Description Default Setting
| JBT1 CMOS clear Open (Normal) | |
| Connector Description | |
| BT1 Onboard CMOS battery | |
| FAN1 ~ FAN8 6-pin system cooling fan headers | |
| JAIOM1 The Supermicro® Advanced I/O Module (AIOM) slot | |
| JF3_JIPMB1 6-pin BMC external I | ^2C header (for an BMC card) |
| JFP1 Front control panel header | |
| JFP2 Front VGA header | |
| JGPW1~5 8-pin power connector | |
| JIO1 Low-profile slimSAS 8x I/O connector | |
| JL1 Chassis intrusion header | |
| JNCSI1 | NC-SI (Network Controller Sideband Interface) connector |
| JNVI2C1 | NVMe SMBus ( I^2C ) headers used for PCIe hot-plug SMBus clock and data connections |
| JNVVPP1 | CPU VPP bus header for backplane NVMe riser card device |
| JPCIE1, JPCIE4 | CPU PCIe 4.0 x16 slots |
| JPCIE2A1, JPCIE2B1,JPCIE3A1, JPCIE3B1,JPCIE5A1, JPCIE5B1 | CPU PCIe 4.0 x8 slots |
| JPRG1 | Complex Programmable Logical Device (CPLD) header |
| JPWR1, JPWR4 | 6-pin power connector |
| JRSI2C1 | SMBus header for riser card |
| JS1 | I-SATA 0~7 connector |
| JTPM1 | Trusted Platform Module/Port 80 Connector |
| JUID1 | Multi-purpose UID switch and reset switch |
| JUSB3 | USB 3.0 header (supports two USB 3.0 ports) |
| JVRM1 | VRM SMB clock to BMC |
| M.2-H1/M.2-H2 | M.2 PCIe 3.0 x2 or SATA 3.0 hybrid slots (Supports M-Key 2280 and 22110) supported by PCH |
| P1_NVME0/P1_NVME1/P2_NVME0/P2_NVME1 | NVMe PCIe 4.0 x4 ports (Note: When installing an NVMe device on a motherboard, please be sure to connect JNVME0 first for your system to work properly.) |
| PSU1~2 | Power supply unit connectors |
| VROC (JRK1) | Intel VROC RAID key header for NVMe SSD |
| LED | Description | Status |
| LEDM1 | BMC Heartbeat LED Blinking Green: BMC Normal | |
| LED1 | Unit Identifier (UID) LED | Solid Blue: Unit Identified |
| LED2 | System Power LED LED On: Onboard Power On | |
Chapter 2
Server Installation
2.1 Overview
This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory, etc., refer to Chapter 3 for details on installing those specific components.
Caution: Electrostatic Discharge (ESD) can damage electronic components. To prevent such damage to PCBs (printed circuit boards), it is important to use a grounded wrist strap, handle all PCBs by their edges and keep them in anti-static bags when not in use.
2.2 Unpacking the System
Inspect the box in which the system was shipped, and note if it was damaged in any way. If any equipment appears damaged, file a damage claim with the carrier who delivered it.
Decide on a suitable location for the rack unit that will hold the server. It should be situated in a clean, dust-free area that is well ventilated. Avoid areas where heat, electrical noise, and electromagnetic fields are generated. It will also require a grounded AC power outlet nearby. Be sure to read the precautions and considerations noted or in Appendix A.
2.3 Preparing for Setup
The box in which the system was shipped should include the rackmount hardware needed to install it into the rack. Please read this section in its entirety before you begin the installation.
Choosing a Setup Location
- The system should be situated in a clean, dust-free area that is well ventilated. Avoid areas where heat, electrical noise, and electromagnetic fields are generated.
- Leave enough clearance in front of the rack so that you can open the front door completely (\~25 inches) and approximately 30 inches of clearance in the back of the rack to allow sufficient space for airflow and access when servicing.
- This product should be installed only in a Restricted Access Location (dedicated equipment rooms, service closets, etc.).
- This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units.
Rack Precautions
- Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.
- In single rack installations, stabilizers should be attached to the rack. In multiple rack installations, the racks should be coupled together.
- Always make sure the rack is stable before extending a server or other component from the rack.
- You should extend only one server or component at a time - extending two or more simultaneously may cause the rack to become unstable.
Server Precautions
- Review the electrical and general safety precautions in Appendix A.
- Determine the placement of each component in the rack before you install the rails.
- Install the heaviest server components at the bottom of the rack first and then work your way up.
- Use a regulating uninterruptible power supply (UPS) to protect the server from power surges and voltage spikes and to keep your system operating in case of a power failure.
- Allow any drives and power supply modules to cool before touching them.
- When not servicing, always keep the front door of the rack and all covers/panels on the servers closed to maintain proper cooling.
Rack Mounting Considerations
Ambient Operating Temperature
If installed in a closed or multi-unit rack assembly, the ambient operating temperature of the rack environment may be greater than the room's ambient temperature. Therefore, consideration should be given to installing the equipment in an environment compatible with the manufacturer's maximum rated ambient temperature (TMRA).
Airflow
Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised.
Mechanical Loading
Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.
Circuit Overloading
Consideration should be given to the connection of the equipment to the power supply circuitry and the effect that any possible overloading of circuits might have on overcurrent protection and power supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.
Reliable Ground
A reliable ground must be maintained at all times. To ensure this, the rack itself should be grounded. Particular attention should be given to power supply connections other than the direct connections to the branch circuit (i.e. the use of power strips, etc.).
Particulate and Gaseous Contamination Limits
Data centers should meet the following requirements to maintain proper air quality.
Particulate Contamination Specifications
All sources of dust inside data centers should be reduced or eliminated. Dust having a deliquescent relative humidity of less than the maximum allowable relative humidity should be filtered out.
The cleanliness of data centers must adhere to ISO Standard 14644-1 Class 8 (ISO 2015) to be within 95% of the levels specified below:
- Each cubic meter of air should contain no more than 3,520,000 particles that are equal to or greater than 0.5 m in diameter.
- Each cubic meter of air should contain no more than 832,000 particles that are equal to or greater than 1 m in diameter.
- Each cubic meter of air should contain no more than 29,300 particles that are equal to or greater than 5 m in diameter.
This level of cleanliness can generally be achieved by an appropriate filtration scheme, as outlined below:
- The room air should be continuously filtered with MERV 8 filters, as recommended by AHRI Standard 1360 (2017).
- The air entering the data center should be filtered with MERV 11 to MERV 13 filters.
Gaseous Contamination Specifications
The total gaseous contamination, i.e., copper and silver corrosion rates, should not exceed ANSI/ISA Standard 71.04-2013, severity level G1 (mild) as described below:
• A copper reactivity rate of less than 300 Å/month.
• A silver reactivity rate of less than 200 Å/month.

To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:
- Load the rack from the bottom to the top with the heaviest component at the bottom of the rack. If this unit is the only unit in the rack, it should be mounted at the bottom of the rack.
- If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.
- Slide rail mounted equipment is not to be used as a shelf or a workspace.
- Do not pick up the server with the front handles. They are designed to pull the system from a rack only.
2.4 Installing the Rails
This section provides information on installing the chassis into a rack unit with the rails provided. There are a variety of rack units on the market, which may mean that the assembly procedure will differ slightly from the instructions provided. You should also refer to the installation instructions that came with the rack unit you are using. Note: This rail will fit a rack between 26.8" and 36.4" deep.
Identifying the Rails
The chassis package includes two rail assemblies. Each assembly consists of three sections: An inner rail that secures directly to the chassis, an outer rail that secures to the rack, and a middle rail which extends from the outer rail. These assemblies are specifically designed for the left and right side of the chassis and labeled.

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Outer Rail Middle Rail Rail Assembly (Shown with Rails Retracted)Figure 2-1. Identifying the Outer Rail, Middle Rail and Inner Rail (Left Rail Assembly Shown)
Note: Both front chassis rails and the rack rails have a locking tab, which serves two functions. First, it locks the chassis into place when installed and pushed fully into the rack (its normal operating position. In addition, these tabs lock the chassis in place when fully extended from the rack. This prevents the chassis from coming completely out of the rack when pulled out for servicing.
Releasing the Inner Rail
Each inner rail has a locking latch. This latch prevents the chassis from coming completely out of the rack when the chassis is pulled out for servicing.
To mount the rail onto the chassis, first release the inner rail from the outer rails.
- Pull the inner rail out of the outer rail until it is fully extended as illustrated below.
- Press the locking tab down to release the inner rail.
- Pull the inner rail all the way out.

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Rail Assembly (Shown with Rails Retracted) Outer Rail Middle Rail Push the lever down, and pull the inner all the way out of the middle rail.Figure 2-2. Extending and Releasing the Inner Rail
Installing the Inner Rails
Begin the rack mounting procedure by installing the inner rails to the chassis.
- Identify the left and right inner rails. They are labeled.
- Place the inner rail firmly against the side of the chassis, aligning the hooks on the side of the chassis with the holes in the inner rail.
- Slide the inner rail forward toward the front of the chassis and under the hooks until the quick release bracket snaps into place, securing the rail to the chassis.
- Optionally, you can further secure the inner rail to the chassis with a screw.

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Technical line drawing of a server rack unit with ventilation grilles and drive bays (no text or symbols)Figure 2-3. Installing the Rails

Warning: Do not pick up the chassis with the front handles. They are designed to pull the system from a rack only.
Installing the Outer Rails onto the Rack
- Press upward on the locking tab at the rear end of the middle rail.
- Push the middle rail back into the outer rail.
- Hang the hooks on the front of the outer rail onto the square holes on the front of the rack. If desired, use screws to secure the outer rails to the rack.
- Pull out the rear of the outer rail, adjusting the length until it just fits within the posts of the rack.
- Hang the hooks of the rear section of the outer rail onto the square holes on the rear of the rack. Take care that the proper holes are used so the rails are level. If desired, use screws to secure the rear of the outer rail to the rear of the rack.

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Technical diagram illustrating four stages of a mechanical assembly or mounting process, labeled 1 to 4 with Chinese annotations.Figure 2-4. Extending and Mounting the Outer Rails
2.5 Installing the Chassis into a Rack
Once rails are attached to the chassis and the rack, you can install the server.

Warning: Mounting the system into the rack requires at least two people to support the chassis during installation. Please follow safety recommendations printed on the rails.
Installing the Chassis into a Rack
- Extend the outer rails as illustrated.
- Align the inner rails of the chassis with the outer rails on the rack.
- Slide the inner rails into the outer rails, keeping the pressure even on both sides. When the chassis has been pushed completely into the rack, it should click into the locked position.
- Optional screws may be used to hold the front of the chassis to the rack.

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Ball-Bearing Shuttle 1 2 2 4Figure 2-5. Installing the Server into the Rack
Note: Keep the ball bearing shuttle locked at the front of the middle rail during installation.
Note: Figure is for illustrative purposes only. Always install servers to the bottom of a rack first.
Removing the Chassis from the Rack
Caution! It is dangerous for a single person to off-load the heavy chassis from the rack without assistance. Be sure to have sufficient assistance supporting the chassis when removing it from the rack. Use a lift.
-
Pull the chassis forward out the front of the rack until it stops.
-
Press the release latches on each of the inner rails downward simultaneously and continue to pull the chassis forward and out of the rack.

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Isometric line drawing of a server rack cabinet with multiple racks and a central shelf (no text or labels)Figure 2-6. Removing the Chassis From the Rack
Chapter 3
Maintenance and Component Installation
This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given.
Installation or replacement of most components requires that power first be removed from the system. Please follow the procedures given in each section.
3.1 Removing Power
Use the following procedure to ensure that power has been removed from the system. This step is necessary when removing or installing non-hot-swap components or when replacing a non-redundant power supply.
- Use the operating system to power down the system.
- After the system has completely shut-down, disconnect the AC power cord(s) from the power strip or outlet. (If your system has more than one power supply, remove the AC power cords from all power supply modules.)
- Disconnect the power cord(s) from the power supply module(s).
3.2 Accessing the System
The CSE-HS219-R1K63P chassis features a removable top cover, which allows easy access to the inside of the chassis.
Removing the Top Cover
-
Press the release button and slide the cover toward the rear.
-
Lift the top cover-up.
Check that all ventilation openings on the top cover and the top of the chassis are clear and unobstructed.
Caution: Except for short periods of time, do not operate the server without the cover in place. The chassis cover must be in place to allow for proper airflow and to prevent overheating.

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Release ButtonFigure 3-1. Removing the Chassis Cover
3.3 Static-Sensitive Devices
Electrostatic Discharge (ESD) can damage electronic components. To avoid damaging your motherboard, it is important to handle it very carefully. The following measures are generally sufficient to protect the system PCBs from ESD.
Precautions
- Use a grounded wrist strap designed to prevent static discharge.
- Touch a grounded metal object before removing any PCB (printed circuit board) from its antistatic bag.
- Handle PCBs by their edges only; do not touch its components, peripheral chips, memory modules, or gold contacts.
- When handling chips or modules, avoid touching their pins.
- Put the PCBs back into their antistatic bags when not in use.
- Use only the correct type of onboard CMOS battery. Do not install the onboard battery upside down to avoid a possible explosion.
3.4 Processor and Heatsink Installation
The processor (CPU) must first be attached to the processor carrier to form the processor carrier assembly. This assembly gets attached to the heatsink to form the processor heatsink module (PHM), which is then installed into the CPU socket. Before installing, be sure to perform the steps below:
- Please carefully follow the instructions given on ESD precautions.
• After shutting down the system, unplug the AC power cords from all power supplies. - Check that the plastic protective cover is on the CPU socket and that none of the socket pins are bent. If they are, contact your retailer.
- When handling the processor, avoid touching or placing direct pressure on the LGA lands (gold contacts). Improper installation or socket misalignment can cause serious damage to the processor or the socket and may require manufacturer repairs.
• Thermal grease is pre-applied on new heatsinks. No additional thermal grease is needed. - Refer to the Supermicro website (https://www.supermicro.com/en) for updates on processor and memory support.
- All graphics in this manual are for illustration only. Your components may look different.
The Processor Carrier Assembly
The processor carrier assembly is comprised of the processor and the processor carrier.
To create the processor carrier assembly, please follow the steps below:
Note: Before installation, be sure to review the Static-Sensitive Devices section earlier in this chapter.
-
Hold the processor with the gold pins (LGA lands) facing down. Locate the gold triangle at the corner of the processor and the corresponding hollowed triangle on the processor carrier as shown below. These triangles indicate the location of pin 1.
-
Turn the processor over (with the gold pins up). Locate the CPU keys on the processor and the four latches on the carrier as shown below.

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Pin 1 Pin 1 Processor (Reverse Side Up) Latch Latch Carrier (Top Side Up) CPU Key Latch Latch Latch Latch CPU Key(with Processor Seated inside the Carrier)
- Locate the lever on the carrier and press it down as shown below.

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Technical line drawing of a mechanical assembly with an inset showing a component being inserted (no text or symbols present)- Using pin 1 as a guide, carefully align the CPU keys on the processor (A & B) with those on the carrier (a & b) as shown below.

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CPU Key (on the processor) CPU Key (on the carrier) Latch 1 2 a Latch CPU Key (on the processor) CPU Key (on the carrier)-
Once aligned, carefully place one end of the processor under latch 1 on the carrier, and then press the other end down until it snaps into latch 2.
-
After the processor is placed inside the carrier, examine the four sides of the processor, making sure that the processor is properly seated on the carrier.

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Processor Carrier Assembly (Top Side View) Processor Carrier AssemblyThe Processor Heatsink Module (PHM)
After creating the processor carrier assembly, follow the instructions below to mount the heatsink onto the carrier assembly to form the processor heatsink module (PHM).
Note: If this is a new heatsink, the thermal grease has been pre-applied. Otherwise, apply the proper amount of thermal grease to the underside of the heatsink.
-
Turn the heatsink over with the thermal grease facing up. Pay attention to the two triangle cutouts (A, B) located at the diagonal corners of the heatsink as shown in the drawing below.
-
Hold the processor carrier assembly upside-down to locate the triangles on the processor and the carrier, which indicate pin 1.
-
Turn the processor carrier assembly over so that the gold pins are facing up. Locate the two-pin 1 locations ("A on the processor and "a" on the processor carrier assembly).
-
Align "a" on the processor carrier assembly with the triangular cutout "A" on the heatsink along with "b", "c", "d" on the processor assembly with "B", "C", "D" on the heatsink.
-
Once properly aligned, place the heatsink on the processor carrier assembly with all corners matched up, making sure that the four clips are properly securing the heatsink.

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Pin1 a b c D A B C dPreparing the CPU Socket for Installation
The CPU socket comes with a plastic protective cover, which needs to be removed before installing the Processor Heatsink Module (PHM). Do this by gently squeezing the grip tabs then pulling the cover off.

text_image
CPU Socket with Plastic Protective Cover Grip TabInstalling the PHM into the CPU Socket
After assembling the Processor Heatsink Module (PHM), you are ready to install it into the CPU socket.
- Locate four threaded fasteners (a, b, c, d) on the CPU socket.

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(a, b, c, d: Threaded Fasteners) CPU Socket Pin1- Locate four peek nuts (A, B, C, D) and four rotating wires (1, 2, 3, 4) on the heatsink as shown below.

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A, B, C, D: Peek Nut 1, 2, 3, 4: Rotating Wire a, b, c, d: Threaded Fastener Heatsink Rotating Wire 4 Rotating Wire 3 Rotating Wire 1 Peek Nut d Threaded Fastener b c (a) (Unlatched) (latched)CPU Socket
- Check the rotating wires (1, 2, 3, 4) to make sure that they are in the unlatched position as shown.

text_image
ASSEMBLY INSTRUCTIONS: 1. MOVE ALL 4 WIRES TO LOOED POSITION 2. TORQUE 4 MOTS TO 6-12M-LB-
Align peek nut "A" (next to the triangular pin 1 on the heatsink) with threaded fastener "a" on the CPU socket. Then align peek nuts "B", "C", "D" on the heatsink with threaded fasteners "b", "c", "d" on the CPU socket, making sure that all peek nuts and threaded fasteners are properly aligned.
-
Once aligned, gently place the heatsink on the CPU socket, making sure that each peek nut is properly attached to its corresponding threaded fastener.

text_image
A, B, C, D: Peek Nut on the Heatsink B D A C b c d a, b, c, d: Threaded Fastener on the CPU socket- Press all four rotating wires outward and make sure that the heatsink is securely latched into the CPU socket.

text_image
Rotating Wire Rotating Wire-
With a T30-bit screwdriver, tighten all peek nuts in the sequence of "A", "B", "C", and "D" with even pressure. To avoid damaging the processor or socket, do not use a force greater than 12 lbf-in when tightening the screws.
-
Examine all corners of the heatsink to ensure that the PHM is firmly attached to the CPU socket.

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Technical diagram of a mechanical device with labeled components (A, B, C, D) and red directional arrows indicating motion or force, no readable text or symbols present.Removing the PHM from the CPU Socket
Before removing the PHM from the motherboard, first shut down the system and unplug the AC power cord from all power supplies.
- Use a T30-bit screwdriver to loosen the four peek nuts on the heatsink in the sequence of A, B, C, and D.

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B C A D Peek Nut C- Once the peek nuts have been loosened from the CPU socket, press the rotating wires inward to unlatch the PHM from the socket, as shown below.

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Technical line drawing of two industrial or mechanical components with red arrows indicating motion or assembly (no text or symbols present)- Gently lift the PHM upward to remove it from the CPU socket.

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Technical illustration of a mechanical housing assembly with red arrows indicating mounting points (no text or symbols present)Removing the Processor Carrier Assembly from the PHM
To remove the processor carrier assembly from the PHM, please follow the steps below:
- Detach the four plastic clips (marked a, b, c, d) on the processor carrier assembly from the four corners of the heatsink (marked A, B, C, D) as shown below.

text_image
Pin1 Processor Carrier Assembly a b c D A B C Heatsink- When all plastic clips have been detached from the heatsink, remove the processor carrier assembly from the heatsink.

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Technical diagram of an electronic component with mounting holes and heat exchangers, showing red directional arrows indicating movement (no text or symbols present)Removing the Processor from the Processor Carrier Assembly
Once you have removed the processor carrier assembly from the PHM, you are ready to remove the processor from the processor carrier by following the steps below.
- Unlock the lever from its locked position and push it upwards to disengage the processor from the processor carrier, as shown below right.

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Processor Carrier Assembly Lever- Once the processor has been loosened from the carrier, carefully remove the processor from the carrier.
Note: Please handle the processor with care to avoid damaging it or its pins.

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Isometric technical diagram of a computer motherboard with a highlighted component and red arrow indicating upward motion (no text or symbols)3.5 Memory Support and Installation
Note: Check the Supermicro website for recommended memory modules.
Important: Exercise extreme care when installing or removing DIMM modules to prevent any possible damage.
Memory Support
The X12DHM-6 supports up to 8TB 3DS LRDIMM/LRDIMM/3DS RDIMM/RDIMM DDR4 (288-pin) ECC memory with speeds of 3200/2933/2666 MHz in 32 memory slots and up to 8TB Intel Optane PMem 200 Series with speeds up to 3200 MHz. (See the notes below.)
Note 1: Intel® Optane™ Persistent Memory (PMem) 200 Series is supported by the 3rd Gen Intel Xeon Scalable (83xx/63xx/53xx/4314 Series) Processors.
Note 2: Memory speed support depends on the processors used in the system.
DDR4 Memory Support for the 3rd Gen Intel Xeon Scalable Processors
| DDR4 Memory Support for the 3rd Gen Intel Xeon Scalable Processors | |||||
| Type | Ranks Per DIMM & Data Width | DIMM Capacity (GB) | Speed (MT/s); Voltage (V); Slots Per Channel (SPC) and DIMMs Per Channel (DPC) | ||
| 1DPC(1-DIMM Per Chan- nel) | 2DPC(2-DIMM Per Channel) | ||||
| 8Gb 16Gb | 1.2 V 1.2 V | ||||
| RDIMM | SRx8 8GB 16GB | 3200 3200 | |||
| SRx4 16GB 32GB | |||||
| DRx8 16GB 32GB | |||||
| DRx4 32GB 64GB | |||||
| RDIMM 3Ds (4R/8R) X4 | 2H- 64 GB4H-128 GB | 2H- 128 GB4H-256 GB | |||
| LRDIMM | QRx4 | 64GB | 128GB | 3200 | 3200 |
| LRDIMM - 3Ds | (4R/8R) X4 | 4H-128 GB | 2H- 128 GB4H-256 GB | 3200 3200 | |
| Key Parameters for DIMM Configurations | |
| Parameters | Possible Values |
| Number of Channels | 8 |
| Number of DIMMs per Channel | 1DPC (1 DIMM Per Channel) or 2DPC (2 DIMMs Per Channel) |
| DIMM Type | RDIMM (w/ECC), 3DS RDIMM, LRDIMM, 3DS LRDIMM |
| DIMM Construction | non-3DS RDIMM Raw Cards: A/B (2Rx4), C (1Rx4), D (1Rx8), E (2Rx8)3DS RDIMM Raw Cards: A/B (4Rx4)non-3DS LRDIMM Raw Cards: D/E (4Rx4)3DS LRDIMM Raw Cards: A/B (8Rx4) |
DDR4 Memory Population Guidelines
The following memory population table was created based on guidelines provided by Intel to support Supermicro motherboards.
| Memory Population for DDR4-only Configurations, 32 DIMM Slots | |
| CPUs/DIMMs Memory Population Sequence | |
| 1 CPU & 1 DIMM | A1 |
| 1 CPU & 2 DIMMs* | A1, E1 |
| 1 CPU & 4 DIMMs* | A1, E1, C1, G1 |
| 1 CPU & 6 DIMM | A1, E1, C1, G1, B1, F1 |
| 1 CPU & 8 DIMMs* | A1, E1, C1, G1, B1, F1, D1, H1 |
| 1 CPU & 12 DIMMs | A1, E1, C1, G1, B1, F1, A2, E2, C2, G2, B2, F2 |
| 1 CPU & 16 DIMMs* | A1, E1, C1, G2, B1, F1, D1, H1, A2, E2, C2, G2, B2, F2, D2, H2 |
| 2 CPUs & 2 DIMMs* | CPU1: A1CPU2: A1 |
| 2 CPUs & 4 DIMMs* | CPU1: A1, E1CPU2: A1, E1 |
| 2 CPUs & 6 DIMMs | CPU1: A1, E1, C1, G1CPU2: A1, E1 |
| 2 CPUs & 8 DIMMs* | CPU1: A1, E1, C1, G1CPU2: A1, E1, C1, G1 |
| 2 CPUs & 10 DIMMs | CPU1: A1, E1, C1, G1, B1, F1CPU2: A1, E1, C1, G1 |
| 2 CPUs & 12 DIMMs* | CPU1: A1, E1, C1, G1, B1, F1CPU2: A1, E1, C1, G1, B1, F1 |
| 2 CPUs & 14 DIMMs | CPU1: A1, E1, C1, G1, B1, F1, D1, H1CPU2: A1, E1, C1, G1, B1, F1 |
| 2 CPUs & 16 DIMMs* | CPU1: A1, E1, C1, G1, B1, F1, D1, H1CPU2: A1, E1, C1, G1, B1, F1, D1, H1 |
| 2 CPUs & 18 DIMMs | CPU1: A1, E1, C1, G1, B1, F1, A2, E2, C2, G2, B2, F2CPU2: A1, E1, C1, G1, B1, F1 |
| 2 CPUs & 20 DIMMs | CPU1: A1, E1, C1, G1, B1, F1, A2, E2, C2, G2, B2, F2CPU2: A1, E1, C1, G1, B1, F1, D1, H1 |
| 2 CPUs & 22 DIMMs | CPU1: A1, E1, C1, G1, B1, F1, D1, H1, A2, E2, C2, G2, B2, F2, D2, H2CPU2: A1, E1, C1, G1, B1, F1 |
| 2 CPUs & 24 DIMMs* | CPU1: A1, E1, C1, G1, B1, F1, D1, H1, A2, E2, C2, G2, B2, F2, D2, H2CPU2: A1, E1, C1, G1, B1, F1, D1, H1 |
| 2 CPUs & 28 DIMMs* | CPU1: A1, E1, C1, G1, B1, F1, D1, H1, A2, E2, C2, G2, B2, F2, D2, H2CPU2: A1, E1, C1, G1, B1, F1, D1, H1, A2, E2, C2, G2 |
| 2 CPUs & 32 DIMMs* | CPU1: A1, E1, C1, G1, B1, F1, D1, H1, A2, E2, C2, G2, B2, F2, D2, H2CPU2: A1, E1, C1, G2, B1, F1, D1, H1, A2, E2, C2, G2, B1, F2, D1, H2 |
* recommended for optimal performance
- Must have at least one DIMM per CPU.
Optane PMem 200 Series
For 3rd Gen Intel Xeon Scalable Platinum, Gold and selected Silver processors
| Symmetric Population for Each CPU with PMem + DDR4 | ||||||||||||||||||
| DDR4 & PMem | Modes | AD interi- leve | DIMM | |||||||||||||||
| F1 F2 | E1 E2 | H1 H2 | G1 G2 | C2 C1 | D2 D1 | A1 B2 | B1 | |||||||||||
| 4 DDR4 4 PMem | AD MM | 1 - x4 | PM | - | DDR4 | - | PM | - | DDR4 | - | - | DDR4 | - | PM | - | DDR4 | - | PM |
| 1 - x4 | DDR4 | - | PM | - | DDR4 | - | PM | - | - | PM | - | DDR4 | - | PM | - | DDR4 | ||
| 6 DDR4 1 PMem | AD | One - x1 | DDR4 | - | DDR4 | - | - | - | DDR4 | - | - | DDR4 | - | PM | - | DDR4 | - | DDR4 |
| - | - | DDR4 | - | DDR4 | - | DDR4 | - | - | DDR4 | - | DDR4 | - | DDR4 | - | PM | |||
| DDR4 | - | DDR4 | - | PM | - | DDR4 | - | - | DDR4 | - | - | - | DDR4 | - | DDR4 | |||
| PM | - | DDR4 | - | DDR4 | - | DDR4 | - | - | DDR4 | - | DDR4 | - | DDR4 | - | - | |||
| DDR4 | - | DDR4 | - | DDR4 | - | - | - | - | PM | - | DDR4 | - | DDR4 | - | DDR4 | |||
| DDR4 | - | - | - | DDR4 | - | DDR4 | - | - | DDR4 | - | DDR4 | - | PM | - | DDR4 | |||
| DDR4 | - | DDR4 | - | DDR4 | - | PM | - | - | - | - | DDR4 | - | DDR4 | - | DDR4 | |||
| DDR4 | - | PM | - | DDR4 | - | DDR4 | - | - | DDR4 | - | DDR4 | - | - | - | DDR4 | |||
| 8 DDR4 1 PMem | AD | One - x1 | DDR4 | - | DDR4 | - | DDR4 | - | DDR4 | - | - | DDR4 | - | DDR4 | PM | DDR4 | - | DDR4 |
| DDR4 | - | DDR4 | - | DDR4 | - | DDR4 | - | PM | DDR4 | - | DDR4 | - | DDR4 | - | DDR4 | |||
| DDR4 | - | DDR4 | PM | DDR4 | - | DDR4 | - | - | DDR4 | - | DDR4 | - | DDR4 | - | DDR4 | |||
| DDR4 | - | DDR4 | - | DDR4 | - | DDR4 | PM | - | DDR4 | - | DDR4 | - | DDR4 | - | DDR4 | |||
| DDR4 | - | DDR4 | - | DDR4 | - | DDR4 | - | - | DDR4 | PM | DDR4 | - | DDR4 | - | DDR4 | |||
| DDR4 | - | DDR4 | - | DDR4 | - | DDR4 | - | - | DDR4 | - | DDR4 | - | DDR4 | PM | DDR4 | |||
| DDR4 | PM | DDR4 | - | DDR4 | - | DDR4 | - | - | DDR4 | - | DDR4 | - | DDR4 | - | DDR4 | |||
| DDR4 | - | DDR4 | - | DDR4 | PM | DDR4 | - | - | DDR4 | - | DDR4 | - | DDR4 | - | DDR4 | |||
| 8 DDR4 4 PMem | AD MM | 1 - x4 | DDR4 | - | DDR4 | PM | DDR4 | - | DDR4 | PM | PM | DDR4 | - | DDR4 | PM | DDR4 | - | DDR4 |
| 2 - x2 | DDR4 | - | DDR4 | PM | DDR4 | PM | DDR4 | - | - | DDR4 | PM | DDR4 | PM | DDR4 | - | DDR4 | ||
| 1 - x4 | DDR4 | PM | DDR4 | DDR4 | - | DDR4 | PM | PM | DDR4 | - | DDR4 | - | DDR4 | PM | DDR4 | |||
| 2 - x2 | DDR4 | PM | DDR4 | - | DDR4 | PM | DDR4 | - | - | DDR4 | PM | DDR4 | - | DDR4 | PM | DDR4 | ||
| 8 DDR4 8 PMem | AD MM | One - x8 | DDR4 | PM | DDR4 | PM | DDR4 | PM | DDR4 | PM | PM | DDR4 | PM | DDR4 | PM | DDR4 | PM | DDR4 |
| 12 DDR4 2 PMem | AD | One - x2 | PM | - | DDR4 | DDR4 | DDR4 | DDR4 | DDR4 | DDR4 | DDR4 | DDR4 | DDR4 | DDR4 | DDR4 | DDR4 | DDR4 | PM |
| DDR4 | DDR4 | DDR4 | DDR4 | PM | - | DDR4 | DDR4 | DDR4 | DDR4 | - | PM | DDR4 | DDR4 | DDR4 | DDR4 | |||
| DDR4 | DDR4 | PM | - | DDR4 | DDR4 | DDR4 | DDR4 | DDR4 | DDR4 | DDR4 | DDR4 | - | PM | DDR4 | DDR4 | |||
| DDR4 | DDR4 | DDR4 | DDR4 | DDR4 | DDR4 | PM | - | - | PM | DDR4 | DDR4 | DDR4 | DDR4 | DDR4 | DDR4 | |||
AD: App Direct, MM: Memory Mode, PM: PMem
| Validation Matrix (DDR4 DIMMS with PMem 200 Series) | |||
| DIMM Type | Ranks Per DIMM & Data Width (Stack) | DIMM Capacity (GB) | |
| DRAM Density | |||
| 8Gb 16Gb | |||
| RDIMM (up to 3200) | 1Rx8 N/A N/A | ||
| 1Rx4 16GB 32GB | |||
| 1Rx8 16GB 32GB | |||
| 1Rx4 32GB 64GB | |||
| RDIMM 3DS (up to 3200) | 4Rx4 (2H) N/A | 128GB | |
| 8Rx4 (4H) | NA | 256GB | |
| LRDIMM (up to 3200) | 4Rx4 | 64GB | 128GB |
| LRDIMM 3DS (up to 3200) | 4Rx4 (2H) N/A N/A | ||
| 8Rx4 (4H) | 128GB | 256GB | |
PMem Notes
- PMem 200 Series are supported on 3rd gen Intel Xeon Scalable Platinum, Gold and selected Silver processors.
- Do not mix PMem and NVDIMMs within the platform.
- For MM, NM/FM ratio is between 1:4 and 1:16. The capacity not used for FM can be used for AD. (NM = Near Memory; FM = Far Memory).
- Matrix targets config for optimized PMem to DRAM cache ratio in MM and MM + AD modes.
- For each individual population, different PMem rearrangements among channels are permitted so long as the configuration does not break X12 DP Memory population rules.
- Ensure the same DDR4 DIMM type and capacity are used for each DDR4 + PMem population.
- If the system detects an unvalidated config, then the system issues a BIOS warning. The CLI functionality is limited in non-POR configurations, and select commands will not be supported.
- x4 and x8 DDR4 DIMMs cannot be mixed in the same channel in PMem configurations.
DIMM Installation
- Insert the desired number of DIMMs into the slots based on the recommended DIMM population tables shown above.
- Push the release tabs on both ends of the DIMM slot outwards to unlock it.

- Align the key of the DIMM module with the receptive point on the memory slot.

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Key- Align the notches on both ends of the module with the receptive points on the ends of the slot.

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Notches- Push both ends of the module straight down into the slot until the module snaps into place.
Push both ends straight down into the memory slot.

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Illustration of two hands holding a mechanical component with blue directional arrows indicating motion (no text or symbols)- Press the release tabs to the lock positions to secure the DIMM module into the slot.
DIMM Removal
Press both release tabs on the ends of the DIMM module to unlock it. Once the DIMM module is loose, remove it from the memory slot.

Warning! To avoid causing any damage to the DIMM module or the DIMM socket, do not use excessive force when pressing the release tabs on the ends of the DIMM socket. Handle DIMMs with care. Be aware and follow the ESD instructions given at the beginning of this chapter.
3.6 Motherboard Battery
The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard.
Replacing the Battery
Begin by removing power from the system.
- Push aside the small clamp that covers the edge of the battery. When the battery is released, lift it out of the holder.
- To insert a new battery, slide one edge under the lip of the holder with the positive (+) side facing up. Then push the other side down until the clamp snaps over it.
Note: Handle used batteries carefully. Do not damage the battery in any way; a damaged battery may release hazardous materials into the environment. Do not discard a used battery in the garbage or a public landfill. Please comply with the regulations set up by your local hazardous waste management agency to dispose of your used battery properly.

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LITHIUM BATTERY BATTERY HOLDERFigure 3-2. Installing the Onboard Battery
Warning: There is a danger of explosion if the onboard battery is installed upside down (which reverses its polarities). This battery must be replaced only with the same or an equivalent type recommended by the manufacturer (BR2032).
3.7 Storage Drives
The storage drives are mounted in tool-less drive carriers that simplify their removal from the chassis. These carriers also help promote proper airflow. For compatible storage drives, see the SYS-220H-TN24R product page.
Installing Drives

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Front view of a server rack with multiple drive bays and orange indicator lights (no readable text or symbols)Figure 3-3. Logical Drive Numbers
Removing a Hot-Swap Drive Carrier from the Chassis
- Press the release button on the drive carrier, which will extend the drive carrier handle.
- Use the drive carrier handle to pull the drive out of the chassis.

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Diagram of a device with a green circular arrow indicating rotation, no text or symbols presentFigure 3-4. Removing a Drive Carrier
Hot-Swap for NVMe Drives
Supermicro servers support NVMe surprise hot-swap. For even better data security, NVMe orderly hot-swap is recommended. NVMe drives can be ejected and replaced remotely using BMC.
Note: If you are using VROC, see the VROC appendix in this manual instead.
Ejecting a Drive
- BMC > Server Health > NVMe SSD
- Select Device, Group, and Slot, and click Eject. After ejecting, the drive Status LED indicator turns green.
- Remove the drive.
Note that Device and Group are categorized by the CPLD design architecture.
A Slot is the slot number on which the NVMe drives are mounted.

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Overview Physical View Logical View Controller Physical View ✓ Blank ✓ Unblank ✓ Eject ✓ Insert Slot LED Status Supported Actions Disk Initial Capacity Link Speed Connected Logical Drive Connected Controller • 0.9 • 0.1 • SAMSUNG MCQLVSW0HUP-0X003 N/A 8.0 GTIs- N/A N/A NVMe Devices0 SAMSUNG MCQLVSW0HUP-0X003 N/A 8.0 GTIs- N/A N/A NVMe Driven0 Copyright © 2020 Supermicro Computer, Inc.Figure 3-5. BMC Screenshot
Replacing the Drive
- Insert the replacement drive.
- BMC > System > Storage Monitor > Physical View
- Select Device, Group, and slot and click Insert. The drive Status LED indicator flashes red, then turns off. The Activity LED turns blue.
Installing M.2 Solid State Drives
The X12DHM-6 motherboard has two hybrid PCIe 3.0 and NVMe or SATA M.2 slots (M.2-H1, M.2-H2). M.2 allows for a variety of card sizes, increased functionality, and spatial efficiency. The M.2 slot on the motherboard supports PCIe 3.0 x2 or SATA 3.0 devices in the 2280 and 22110 form factors.
Installing M.2 Drives
- Remove power from the system and then remove the top cover as described in Sections 3.1 and 3.2.
- Refer to its layout image in the Motherboard manual and locate the M.2 slot. Insert the plastic clip into the hole against the M.2 slot on the motherboard.
- Turn the plastic clip by 90° degrees.
- Insert the M.2 sideways into the connector so that it lays flat, then secure it to the motherboard with the plastic clip.
- Repeat as necessary for more M.2 drives.
- Finish by replacing the cover and restoring power to the system.

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Turn 90° Press Top-Side Top-SideFigure 3-6. Installing an M.2 SSD
3.8 System Cooling
Fans
Four 8-cm heavy-duty fans provide cooling for the system. Fans are hot-swapped and can be replaced without powering down the system. The electrical connections are automatically made when a fan is inserted into its slot.
Make sure the chassis cover is only off for a short time and makes a good seal when replaced for the cooling air to circulate properly through the system.
Changing a System Fan
- Determine which fan is failing using BMC if possible. If not, remove the chassis cover while the power is on and examine the fans to determine which one has failed.
- Squeeze the fan tabs of the failed fan and lift the fan housing up and out of the chassis.
- To install a fan, push it into the proper location until it clicks.
- Finish by fully closing the cover and pushing the system back into the rack.

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Technical diagram of a server rack with numbered components, likely an Ethernet drive or server unit.Figure 3-7. Installing a Fan (positions indicated)
Air Shrouds
Air shrouds concentrate airflow to maximize fan efficiency. The SYS-220H-TN24R includes one air shroud for each CPU.
Air Shroud for Memory (CPU1/2)
Two air shrouds cool the DIMM slots controlled by CPUs 1 and 2 (see figure below).
- Remove the system from the rack and remove the cover as described previously.
- Place each air shroud over sixteen DIMM slots at a time for both CPU1 and CPU2-controlled DIMM slots, as illustrated below.
- Close the cover and push the system back into the rack.

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Technical line drawing of a server rack with internal components and ventilation ducts (no text or labels)Figure 3-8. Installing Air Shrouds for CPU1/2 DIMMs
3.9 Expansion Cards
The SYS-220H-TN24R series can support up to eight expansion cards.

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BMC LAN Port 1 2 3 4 5 6 7 8 Power Supply Power Supply USB Ports VGA Port A2 A1Figure 3-9. Expansion Card Slots
Expansion Card Slot Configurations
Enabling any of the eight expansion card slots in this system requires optional parts that are sold separately. See below for expansion card slot configuration ordering information.
Each expansion card slot is assigned to specific motherboard PCIe x8 MCIO connectors or PCIe x16 slots. The following table shows the possible expansion card slot configuration options and the corresponding motherboard PCIe connector assignment.
| Expansion Card Slot Configurations | ||
| Slot Configurations Slot | Width Motherboard Connection | |
| Up to eight PCIe x8 slots | Slot 1: PCIe x8 Cable connection from JPCIE5A1 (CPU2) | |
| Slot 2: PCIe x8 Cable connection from JPCIE5B1 (CPU2) | ||
| Slot 3: PCIe x8 Cable connection from JPCIE4 (CPU2) | ||
| Slot 4: PCIe x8 Cable connection from JPCIE4 (CPU2) | ||
| Slot 5: PCIe x8 Cable connection from JPCIE2A1 (CPU1) | ||
| Slot 6: PCIe x8 Cable connection from JPCIE2B1 (CPU1) | ||
| Slot 7: PCIe x8 Edge connection from JPCIE1 (CPU1) | ||
| Slot 8: PCIe x8 Edge connection from JPCIE1 (CPU1) | ||
| Up to four PCIe x16 slots | Slot 1: PCIe x16 Cable connection from JPCIE5A1 + JPCIE5B1 (CPU2) | |
| Slot 2: No connection No connection | ||
| Slot 3: PCIe x16 Cable connection from JPCIE4 (CPU2) | ||
| Slot 4: No connection No connection | ||
| Slot 5: PCIe x16 Cable connection from JPCIE2A1 + JPCIE2B1 (CPU1) | ||
| Slot 6: No connection No connection | ||
| Slot 7: PCIe x16 Edge connection from JPCIE1 (CPU1) | ||
| Slot 8: No connection No connection | ||
| CPU1CPU2 | ||
Before following the procedure below to install expansion cards, first turn off and remove power from the system as described in section 3.1 then remove the top cover.
Installing Expansion Cards
- Remove any slimline SAS cables connected to the riser card and pull up the riser card brackets.
- Looking from the node rear, open the clip of each slot on the right.
- Remove the blank PCI shield from the chassis.
- Slide the expansion card shield into the open shield slot while plugging the expansion card into the riser card.

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Technical line drawing of a server rack with internal components and mounting hardware (no text or labels)Figure 3-10. Installing Expansion Cards
3.10 AIOM Cards
The system supports up to two AIOM/OCP NIC 3.0 network port card. The second AIOM slot A2 is optional.

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Back view of a server rack with drive bays, ports, and ventilation grilles (no readable text or symbols)| AIOM Configuration | |||
| Item Mechanical | Electrical Thermal | ||
| A1 | Small Form Factor, OCP 3.0 x16 (CPU1) Up to 15W* | ||
| A2(Optional) | Small Form Factor, OCP 3.0 x16 (CPU2) Up to 15W* | ||
*AIOM cards exceeding the 15W Slot Power Envelope may require restricted conditions to meet thermal specifications of the AIOM card. Contact your Supermicro account representative for more information.
Figure 3-11. AIOM Chassis Slot
Installing AIOM
- Remove power as described in Section 3.1.
- Remove the blank cover plate(A1 or A2), unscrewing the thumbscrew.
- Slide the AIOM card in the opening until it seats in the AIOM board slot.
- Secure with the thumbscrew.

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Isometric technical drawing of a server rack with multiple CPU racks and ventilation fans (no text or labels visible)Figure 3-12. Installing AIOM
3.11 Power Supply
The system includes two hot-plug power supply modules. These modules will automatically sense and operate at an input voltage between 100V to 240V. Note that different input voltages will result in different maximum power output levels.
In the event of a power module failure, the other power module will continue to power the system on its own. Failed power supply modules can be replaced without powering down the system. Replacement modules can be ordered directly from Supermicro.
An amber light on the power supply is illuminated when the power is switched off. A green light indicates that the power supply is operating.
Replacing the Power Supply
- Unplug the AC power cord from the failed power supply module.
- Push and hold the release tab on the back of the power supply.
- Grasp the handle of the power supply and pull it out of its bay.
- Push the new power supply module into the power bay until it clicks into the locked position.
- Plug the AC power cord back into the power supply module.

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Release Tab PWR-ACOSF-40Figure 3-13. Installing a Power Supply Module
3.12 Cable Routing Diagrams
SYS-220H-TN24R supports 24 hot-swap 2.5" SAS/SATA/NVMe storage drives. SAS support can be afforded with an optional controller card and cables while SATA and NVMe support just require additional cables (refer to the optional parts list for more details). Below are the cable routing diagrams for each of these storage configurations.
SYS-220H-TN24R Storage Cables - NVMe

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24 NVMe 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
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Rear NVMe ① ② ① ②| Drive Configuration | Cable Part Number | 1 Drive Bay 0-1 | 2 Drive Bay 2-3 | 3 Drive Bay 4-5 | 4 Drive Bay 6-7 | 5 Drive Bay 8-8 | 6 Drive Bay 10-11 | 7 Drive Bay 12-13 | 8 Drive Bay 14-15 | 9 Drive Bay 16-17 | 10 Drive Bay 18-19 | 11 Drive Bay 20-21 | 12 Drive Bay 22-23 |
| 24 NVMe | CBL-SAST-1302LP-65 | CBL-SAST-1302LP-85 | CBL-GNZ4-1268-65 | CBL-SAST-1303LP-85 | CBL-SAST-1303LP-185 | CBL-GNZ4-1268-65 | CBL-SAST-1303LP-85 | CBL-SAST-1303LP-85 | CBL-SAST-1303LP-65 | CBL-SAST-1303LP-65 | |||
| Rear NVMe | CBL-SAST-1303LP-85 | CBL-SAST-1303LP-85 | |||||||||||
SYS-220H-TN24R Storage Cables - SAS/SATA

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16+8 SAS/SATA (AOC) 5,6 3,4 1,2 ① ② ③ ④ ⑤ ⑥| Drive Configuration | Cable Part Number | 1 Drive Bay 0-3 | 2 Drive Bay 4-7 | 3 Drive Bay 8-11 | 4 Drive Bay 12-15 | 5 Drive Bay 16-19 | 6 Drive Bay 20-23 | |
| 16+8 SAS/SATA | CBL-SAST-1264F-100 | CBL-SAST-1276F-100 | CBL-SAST-1296F-100 | |||||
PCIe Cables - Expansion Card Slots

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Technical diagram of an electronic device with labeled components and numbered annotations
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Internal view of a computer motherboard with numbered components and labeled connectors
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Slot 5,6: PCIe x8,x8Sl ⑤ ④ ⑤ ④ot 3,4: PCIe x8,x8Slot
CPU1 CPU2

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Internal view of a computer motherboard with labeled components and numbered annotations
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Internal view of a computer motherboard with numbered components and labeled parts
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Slot 5,6: PCIe x16,x0S 5 4 5 4ot 3,4: PCIe x16,x0S
CPU1 CPU2
PCIe Cables - Expansion Card Slots
| Cable Cable Part Number Connection From Connection To | |||
| 1 | CBL-SAST-1230LP-85 | Motherboard, JPCIE5A1 | Riser Card, JPCIE1A1 |
| 2 CBL-S | AST-1232LP-85 Motherboard, | JPCIE5B1 Riser Card, JPCIE | 1B1 or JPCIE2A1 |
| 3 CBL-G | NZ4-1221LP-85 Motherboard, | JPCIE4 | Riser Card, JPCIE1A1 & JPCIE1B1 or JPCIE1A1 & JPCIE2A1 |
| 4 | CBL-SAST-1222LP-85 | Motherboard, JPCIE2A1 | Riser Card, JPCIE1A1 |
| 5 CBL-S | AST-1226LP-85 Motherboard, | JPCIE2B1 Riser Card, JPCIE | 1B1 or JPCIE2A1 |
PCIe Cables - AIOM/OCP 3.0 NIC Slots

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Internal view of a computer drive bay with labeled components and numbered annotations
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Slot A2 Slot A1 ④ ② ③ ③ ② ④CPU1 CPU2
PCIe Cables - AIOM/OCP 3.0 NIC Slots
| Cable | Cable Part Number Connection From Connection To | ||
| 1 CBL-G | NZ4-1261-85 Motherboard, JAIOM1 AIOM/OCP 3.0 NIC | ||
| 2 | CBL-SAST-1218LP-85 | Motherboard, JPCIE3A1 | AIOM Board, JPCIE1A1 |
| 3 CBL-S | AST-1218LP-85 Motherboard, JPCIE3B1 AIOM Board, JPCIE1B1 | ||
| 4 CBL-C | DAT-1060-30 Motherboard, JAIOM2SB1 AIOM Board, JAIOMSB1 | ||
I/O Board Cable

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Internal view of a computer motherboard with labeled components and numbered annotations| I/O Board Cable | |||
| Cable | Cable Part Number Connection From Connection To | ||
| 1 CBL-S | AST-1225LP Motherboard, JIO1 | I/O Board, JIO1 | |
Power Cables

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Storage Backplane ① ② ② ①
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Riser Cards ④ ③ ③ ④| Power Cables | |||
| Cable | Cable Part Number Connection From Connection To | ||
| 1 | CBL-P | WEX-1142-60 Motherboard, | JGPW5 Backplane, JPWR1 |
| 2 | CBL-P | WEX-1142-40 Motherboard, | JGPW1 Backplane, JPWR2 |
| 3 | CBL-P | WEX-1136-40 Motherboard, | JGPW2 Riser Card, JPWR1 |
| 4 | CBL-P | WEX-1136-40 Motherboard, | JGPW3 Riser Card, JPWR1 |
*The riser card power cable(s) installed in the system may vary depending on the optional riser cards or GPUs installed in the system.
Chapter 4
Motherboard Connections
This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1. More detail can be found in the Motherboard Manual Please review the Safety Precautions in Appendix A before installing or removing components.
4.1 Power Connections
Power Supply Connectors
Two power supply connectors are located at PSU1 and PSU2. You must also connect the 8-pin 12V DC power connectors (JGPW1/JGPW2/JGPW3/JGPW4/JGPW5) to the power supply to provide adequate power to your system.
8-Pin Power Connectors
JGPW1/JGPW2/JGPW3/JGPW4/JGPW5 are 8-pin 12V DC power inputs for the system and it must be connected to the power supply. Refer to the table below for pin definitions..
| 8-pin PowerPin Definitions |
| Pin# Definition |
| 1 - 4 Ground |
| 5 - 8 P12V (12V Power) |
Required Connection
4.2 Headers and Connectors
Fan Headers
There are eight 6-pin fan headers (FAN1 \~ FAN8) on the motherboard. A fan speed control is available by Thermal Management via the BMC interface. Refer to the table below for pin definitions.
| 6-pin Fan HeaderPin Definitions | |
| Pin# | Definition |
| 1 | Ground |
| 2 | 3A/+12V |
| 3 | Tachometer |
| 4 | PWM_Control |
| 5 | 3A/12V |
| 6 | Ground |
TPM/Port 80 Header
A Trusted Platform Module (JTPM1)/ Port 80 header is located at JTPM1 to provide TPM support and Port 80 connection. Use this header to enhance system performance and data security. Refer to the table below for pin definitions. Please go to the following link for more information on the TPM: http://www.supermicro.com/manuals/other/TPM.pdf.
| Trusted Platform Module Header Pin Definitions | ||
| Pin# Definition Pin# Definition | ||
| 1 +3.3V 2 SPI_CS# | ||
| 3 RESET# 4 SPI_MISO | ||
| 5 SPI_CLK 6 GND | ||
| 7 SPI_MOSI 8 NC | ||
| 9 +3.3V Stdby 10 SPI_IRQ# | ||
NC-SI Connector
The NC-SI header (JNSCI) is used to connect a Network Interface Card (NIC) to the motherboard which will allow the onboard BMC (Baseboard Controller) to communicate with a network.
Chassis Intrusion
A Chassis Intrusion header is located at JL1 on the motherboard. Attach the appropriate cable from the chassis to inform you when the chassis is opened. Refer to the table below for pin definitions.
6-pin BMC External I²C Header
A System Management Bus header for BMC 2.0 is located at JF3_JIPMB1. Connect the appropriate cable here to use the IPMB I ^2 C connection on your system. Refer to the table below for pin definitions.
NVMe SMBus Headers
NVMe SMBus (I ^2 C) header (JNVI2C1), used for PCIe SMBus clock and data connections, provides hot-plug support via a dedicated SMBus interface. This feature is only available for a Supermicro complete system with an SMCI-proprietary NVMe add-on card and a proper cable installed. See the table below for pin definitions.
Unit Identifier (UID) Switch and UID LED Indicator
A UID switch jumper (JUIDB1) and a UID LED (LED1) are located on the motherboard. The front UID LED is located on pins 7 & 8 of the front panel control header (JFP1). When you press the rear UID switch, both front and rear UID LEDs will be turned on. Press the UID switch again to turn off the LED indicators. The UID indicators provide easy identification of a system that may be in need of service.
Note: UID can also be triggered via BMC on the motherboard. For more information on BMC, please refer to the BMC User's Guide posted on our website at http://www.supermicro.com.
Universal Serial Bus (USB) Ports and Headers
A USB header is located at JUSB3 on the motherboard. This USB header supports two USB 3.0 connections.
VROC RAID Key Header
A VROC RAID Key header is located at JRK1 on the motherboard. Install a VROC RAID Key on JRK1 for NVMe RAID support as shown in the illustration below. Please refer to the layout below for the location of JRK1.
| Intel VROC KeyPin Definitions | |
| Pin# | Definition |
| 1 | Ground |
| 2 | 3.3V Standby |
| 3 | Ground |
| 4 | PCH RAID Key |

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VROC Key VROC Key Header (JRK1)Note: The graphics contained in this user's manual are for illustration only. The components installed in your system may or may not look exactly the same as the graphics shown in the manual.
VRM SMBus Header
JVRM1 is a voltage regulator module (VRM) SMBus header. Use this header to program the CPU and memory VRM controllers.
SMBus Header for Riser Card
The SMBus Header for the riser card is located at JRSI2C1 on the motherboard. Please refer to the layout below for the location of JRSI2C1.
CPU VPP Bus Header for Backplane NVMe Riser Card Device
The CPU VPP Bus header for the riser card is located at JNVVPP1 on the motherboard. Please refer to the layout below for the location of JNVVPP1.
Control Panel
The front control panel header (JFP1) contains header pins for various buttons and indicators that are normally located on a control panel at the front of the chassis. These connectors are designed specifically for use with Supermicro chassis. See the figure below for the descriptions of the front control panel buttons and LED indicators.

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JFP1 | Component | 1 | 2 | | :--- | :--- | :--- | | Power Button | ○ | Ground | | Reset Button | ○ | Ground | | 3.3V | ○ | Power Fail (for LED6) | | Red+ (Blue LED_Cathode_UID) | Blue+ | (Red OH/Fan Fail/PWR Fail for LED5/Blue UID LED) | | NIC2 (Activity) LED | ○ | NIC2 (Link) LED | | NIC1 (Activity) LED | ○ | NIC1 (Link) LED | | ID_UID/3.3V Stby | ○ | HDD LED | | 3.3V | ○ | FP PWR LED | | Key | ○ | Key | | NMI | ○ | Ground | | 19 | 0 | 0 | 20 | 0 | 0 |Figure 4-1. JF1 Control Panel Pins
Front Control Panel LEDs
| Front Control Panel (JFP1)LED Indicators | ||||||
| Event Power (LED1) HDD (LED2) LAN (LED3/4) UID (LED5) Information (LED5) Power Fail (LED6) | ||||||
| Power On Solid On | ||||||
| HDD Activity Blinking | ||||||
| NIC Activity Blinking | ||||||
| Overheat | Solid On | |||||
| Fan Fail | Blinking @1Hz | |||||
| Power Fail | Blinking @1/4Hz | Solid On | ||||
| Local UID On | Solid On | |||||
| Remote UID On | Blinking 1Hz | |||||
| Checking | BMC/BIOSBlinking @4HZ | |||||
| Recovering/Updating | BMC Blinking@4HZBMC 2 Blinks@4Hz,1 Pause @2Hz(on-on-off-off) | BIOS/BMCBlinking@10Hz | ||||
| Flash Not Detected orGolden Image Check Failed | BMC/BIOSBlinking @1HZ | |||||
| CPLD Recovery Mode | Blinking@10Hz(MB UIDLED) | Blinking @10Hz(FP Red LED) | ||||
Power On & BMC/BIOS Status LED Button
The Power On and BMC/BIOS Status LED button is located on pins 1 and 2 of JFP1. Momentarily contacting both pins will power on/off the system or display BMC/BIOS status. Refer to the tables below for more information.
| Power Button & BIOS/BMC Status LED Indicator Pin Definitions (JFP1) |
| Pin# Definition |
| 1 Signal |
| 2 Ground |
| Power ButtonLED States | |
| Status Event | |
| Green: solid on | System power on |
| BMC/BIOS blinking green @ 4Hz | BMC/BIOS checking |
| BIOS blinking green @ 4Hz | BIOS recovery/update in progress |
| BMC blinking red x2 (2 blinks red) @ 4Hz, 1 pause @ 2Hz (on-on-off-off) | BMC recovery/update in progress |
| BMC/BIOS blinking green @ 1Hz | Flash not detected or golden image checking failure |
Reset Button
The Reset Button connection is located on pins 3 and 4 of JFP1. Momentarily contacting both pins will reset the system. Refer to the table below for pin definitions.
| Reset ButtonPin Definitions (JF1) |
| Pin# Definition |
| 3 Reset |
| 4 Ground |
Power Fail LED
The Power Fail LED connection is located on pins 5 and 6 of JFP1. When this LED turns solid red, it indicates a power failure. Refer to the table below for pin definitions.
| Power Fail LEDPin Definitions (JF1) | |
| Pin# | Definition |
| 5 | 3.3V |
| 6 | PWR Fail for LED6 (Solid red on: PWR failure) |
Information LED (OH/Fan Fail/PWR Fail/UID LED)
The Information LED (OH/Fan Fail/PWR Fail/UID LED) connection is located on pins 7 and 8 of JFP1. The LED on pin 7 is active when the UID button (JUIDB1) on the rear I/O panel is pressed. The LED on pin 8 provides warnings of overheat, power failure, or fan failure. Refer to the tables below for more information.
| Information LED-Blue+ (OH/Fan Fail/PWR Fail LED for LED5/blue UID LED)LED States | |
| Status Description | |
| Solid red (on) | An overheat condition has occurred. |
| Blinking red (1Hz) | Fan failure: check for an inoperative fan. |
| Blinking red (0.25Hz) | Power failure: check for a non-operational power supply |
| Blinking red (10Hz) (FP red LED) | CPLD recovery mode error(s) |
| Solid blue | Local UID is activated. Use this function to locate a unit in a rack mount environment that might be in need of service. |
| Blinking blue (1Hz) | Remote UID is on. Use this function to identify a unit from a remote location that might be in need of service. |
| BIOS/BMC blinking blue (10Hz) BIOS/BMC: recovery and/or update in progress | |
| Red Info LED blinking (10Hz) and MB UID LED blue blinking (10Hz) | CPLD: recovery and/or update in progress |
The NIC (Network Interface Controller) LED connection for LAN port 1 is located on pins 11 and 12 of JFP1, and LAN port 2 is on pins 9 and 10. Refer to the tables below for pin definitions.
| LAN1/LAN2 LEDPin Definitions (JFP1) | ||||
| Pin# | Definition | Pin# | Definitin | |
| 9 NIC | 2 Activity | LED 10 | NIC 2 | Link L |
| 11 NIC | 1 Activity | LED 12 | NIC 1 | Link LED |
| LAN1/LAN2 LEDLED States | |
| Color State | |
| NIC 2: Blinking green LAN | 2: Active |
| NIC 1: Blinking green LAN | 1: Active |
ID\_UID Switch/HDD LED
The UID Switch/HDD LED connection is located on pins 13 and 14 of JFP1. The UID switch is used for a chassis that supports a front UID switch. The front UID switch functions in the same way as the rear UID switch; both are for input only and cannot be used for output.
When this LED is blinking green, it indicates HDD is active. Attach a cable to pins 13 and 14 to show ID_UID status and hard drive activity. Refer to the tables below for pin definitions.
| ID_UID/HDD LEDPin Definitions (JF1) | |
| Pins Definition | |
| 13 ID | UID/3.3V Stdby |
| 14 HDD Activity | |
| ID_UID/HDD LEDLED State | |
| Color State | |
| Blinking Green HDD | Active |
FP Power LED
The Front Panel Power LED connection is located on pins 15 and 16 of JFP1. Refer to the table below for pin definitions.
| FP Power LEDPin Definitions (JFP1) | |
| Pins Definition | |
| 15 3.3V | |
| 16 FP | PWR LED |
NMI Button
The non-maskable interrupt (NMI) button header is located on pins 19 and 20 of JFP1. Refer to the table below for pin definitions.
| NMI ButtonPin Definitions (JFP1) |
| Pins Definition |
| 19 NMI |
| 20 Ground |
4.3 Input/Output Ports
I/O Ports
The low-profile slimSAS I/O connector, located at JIO1, is used to connect the motherboard to an I/O mezzanine board, AOM-HS119-IO, to provide VGA/COM/BMC/USB connections.

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1 2 3 4 SUPER AOM-HS119-IO REV: 1.00 5 C572 JIO1 DESIGNED IN USA| I/O Ports from AOM-HS119-IO | |
| # Description | |
| 1 BMC_LAN Port | |
| 2 USB 0 (3.0) | |
| 3 USB 1 (3.0) | |
| 4 VGA Port | |
| 5 COM Port Header |
VGA Connections
A VGA header is located at JFP2 on the motherboard. Refer to the Motherboard manual for the locations of VGA connections in its layout image.
4.4 Jumpers
Explanation of Jumpers
To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board. See the diagram below for an example of jumping pins 1 and 2. Refer to the motherboard layout page for jumper locations.
Note: On two-pin jumpers, "Closed" means the jumper is on, and "Open" means the jumper is off the pins.

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Connector Pins Jumper Setting 3 2 1 ● ● ■ 3 2 1CMOS Clear
JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS.
To Clear CMOS
- First power down the system and unplug the power cord(s).
- Remove the cover of the chassis to access the motherboard.
- Remove the onboard battery from the motherboard.
- Short the CMOS pads with a metal object such as a small screwdriver for at least four seconds.
- Remove the screwdriver (or shorting device), and reinstall the battery to the proper location
- Replace the cover, reconnect the power cord(s), and power on the system.
Note: Clearing CMOS will also clear all passwords. Do not use the PW_ON connector to clear CMOS.
4.5 LED Indicators
BMC Heartbeat LED
A BMC Heartbeat LED is located at LEDM1 on the motherboard. When LEDM1 is blinking, the BMC is functioning normally. Refer to the table below for more information.
| BMC Heartbeat LED Indicator | |
| LED Color Definition | |
| Green:Blinking | BMC Normal |
Onboard Power LED
The onboard Power LED is located at LED2 on the motherboard. When this LED is on, the system power is on. Be sure to turn off the system power and unplug the power cord before removing or installing components. Refer to the table below for more information.
| Onboard Power LED Indicator | |
| LED Color Definition | |
| Off | System PowerOff (power cable not connected) |
| Green | System PowerOn |
Unit ID LED
A unit identifier LED indicator is located at LED1 on the motherboard. This UID indicator provides easy identification of a system unit that may need service.
| UID LED | |
| LED Color Definition | |
| Blue: On Unit | Identified |
4.6 Storage Ports
I-SATA 3.0 Ports
The X12DHM-6 has an I-SATA 3.0 header (JS1) with support for eight I-SATA ports (I-SATA0\~7) on the motherboard. These SATA ports are supported by the Intel C621A chipset. Refer to the Motherboard manual for the locations of JS1 in its layout image.
M.2 Slots
The X12DHM-6 motherboard has two hybrid NVMe or SATA M.2 slots (M.2-H1, M.2-H2). M.2 allows for a variety of card sizes, increased functionality, and spatial efficiency. The M.2 slot on the motherboard supports PCIe 3.0 x2 or SATA 3.0 devices in the 2280 and 22110 form factors.
NVMe Connectors
Four NVMe connectors (P1_NVME0, P1_NVME1, P2_NVME0, P2_NVME1) provide onboard NVMe connections. Use these NVMe connectors to attach high-speed PCIe storage devices.
Note: When installing an NVMe device on a motherboard, please be sure to connect the first NVMe port first (P1_NVME0/P2_NVME0) for your system to work properly.
Chapter 5
Software
After the hardware has been installed, you can install the Operating System (OS), configure RAID settings, and install the drivers.
5.1 Microsoft Windows OS Installation
If you will be using RAID, you must configure RAID settings before installing the Windows OS and the RAID driver. Refer to the RAID Configuration User Guides posted on our website at www.supermicro.com/support/manuals.
Installing the OS
- Create a method to access the MS Windows installation ISO file. That might be a DVD, perhaps using an external USB/SATA DVD drive, or a USB flash drive, or the IPMI KVM console.
- Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
- Boot from a bootable device with Windows OS installation. You can see a bootable device list by pressing F11 during the system startup.

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Please select boot device: ATEN Virtual CDROM YSOJ → IPMI virtual drive (Legacy) ASUS SDRW-08D2S-U F601 → USB DVD device (Legacy) USB FLASH DRIVE PMAP → USB flash drive with OS installation (Legacy) IBA 40-10G Slot 1900 v1060 → PXE boot (Legacy) UEFI: ATEN Virtual CDROM YSOJ → IPMI virtual drive (UEFI) UEFI: ASUS SDRW-08D2S-U F601 → USB DVD device (UEFI) UEFI: Built-in EFI Shell Enter Setup ↑ and ↓ to move selection ENTER to select boot device ESC to boot using defaultsFigure 5-1. Select Boot Device
- During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on "Load driver" link at the bottom left corner.

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Where do you want to install Windows? Name Total size Free space Type Refresh Delete Format New Load driver Extend We couldn't find any drives. To get a storage driver, click Load driver. NextFigure 5-2. Load Driver Link
To load the driver, browse the USB flash drive for the proper driver files.
- For RAID, choose the SATA/sSATA RAID driver indicated then choose the storage drive on which you want to install it.
-
For non-RAID, choose the SATA/sSATA AHCI driver indicated then choose the storage drive on which you want to install it.
-
Once all devices are specified, continue with the installation.
- After the Windows OS installation has been completed, the system will automatically reboot multiple times.
5.2 Driver Installation
The Supermicro website contains drivers and utilities for your system at https://www.supermicro.com/wdl/driver. Some of these must be installed, such as the chipset driver.
After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to a USB flash drive or a DVD. (You may also use a utility to extract the ISO file if preferred.)
Another option is to go to the Supermicro website at http://www.supermicro.com/products/. Find the product page for your motherboard, and "Download the Latest Drivers and Utilities". Insert the flash drive or disk, and the screenshot shown below should appear.

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SUPERMICRO X12DHM-6 Motherboard Drivers & Tools (Win2019) Intel® C621A Chipset X12DHM-6 SUPERMICRO Computer Inc. Intel Chipset INF files Microsoft .Net Framework 4.8 (Optional) ASPEED Graphics Driver Intel Virtual RAID on CPU Intel PRO Network Connections Drivers SUPERMICRO SuperDoctor 5 Build driver diskettes and manuals Browse CD Auto Start Up Next Time For more information, please visit SUPERMICRO's web site.Figure 5-3. Driver and Tool Installation Screen
Note: Click the icons showing handwriting on paper to view the readme files for each item. Click the computer icons to the right of these items to install each item (from top to the bottom) one at a time. After installing each item, you must reboot the system before moving on to the next item on the list. The bottom icon with a CD on it allows you to view the entire content.
5.3 SuperDoctor® 5
The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).
SuperDoctor 5 comes in local and remote management versions and can be used with Nagios to maximize your system monitoring needs. With SuperDoctor 5 Management Server (SSM Server) IPMI, you can remotely control power ON/OFF and reset chassis intrusion for multiple systems. SuperDoctor 5 Management Server monitors HTTP, FTP, and SMTP services to optimize the efficiency of your operation.
SuperDoctor® Manual and Resources

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SuperMicro SuperDucts Certificate error localhost:HH4/SuperDucts Loading... Matherboard: C78366-CB-ML Voltage VCC0 Value On Value VCC0 Value NCC0 Value VCC0 Value VCC0 A2 Value VCC0 B2 Value VCC0 A1 Value VCC0 B1 Value VCC0 B2 Value 3.3V 2.5V Value Status Change Inversion Temperature 100 42/196.4 CPS Time 2.90 100 40 23 0 100 2.70 100 40 12.94.4 CPS Time 2.90 100 40 23 0 100 2.70 100 40 12.94.4 CPS Time 2.90 100 40 23 0 100 2.70 100 40 12.94.4 CPS Time 2.70 100 40 23 0 100 2.70 100 40 12.94.4 CPS Time 2.70 100 40 23 0 100 2.70 100 40 12.94.4 CPS Time 2.70 100 40 12.94.4 CPS Time 2.70 100 40 23 0 100 2.70 100 40 12.94.4 CPS Time 2.70 100 40 23 0 100 2.70 100Figure 5-4. SuperDoctor 5 Interface Display Screen (Health Information)
5.4 BMC
The motherboard provides remote access, monitoring and management through the baseboard management controller (BMC) and other management controllers distributed among different system modules. There are several BIOS settings that are related to BMC. For general documentation and information on BMC, visit our website at: www.supermicro.com/en/solutions/management-software/bmc-resources.
BMC ADMIN User Password
For security, each system is assigned a unique default BMC password for the ADMIN user. This can be found on a sticker on the chassis and a sticker on the motherboard. The sticker also displays the BMC MAC address. If necessary, the password can be reset using the Supermicro IPMICFG tool.

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BMC AC1F6BC PWD SUOKJFigure 5-5. BMC Password Label
See Chapter 1 for the label location.
Chapter 6
Optional Components
This chapter describes alternate configurations and optional system components.
| Optional Parts |
| Storage drive options |
| Power options |
| Cable Management Arm |
| TPM security module |
| Intel VROC RAID Key |
6.1 Storage Drive Options
The storage drive bays can support SATA, SAS, and NVMe in any combination. To enable SAS, SATA, and NVMe, additional hardware is required. Once the supporting hardware is installed for a selection of bays, drives of any storage protocol type can be inserted.
SATA – The system can support up to eight SATA drives from the onboard Intel PCH SATA controller.
SAS – The system can support eight, sixteen, or twenty-four SAS drives with one of the supported add-on storage controller cards below.
NVMe – The system can support eight, sixteen, or twenty-four NVMe drives.
6.2 Configuration Ordering Information
Hyper 2U SYS-220H-TN24R Drive Bay Configuration Options

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Drive Bay 0 Drive Bay 1 Drive Bay 2 Drive Bay 3 Drive Bay 4 Drive Bay 5 Drive Bay 6 Drive Bay 7 Drive Bay 8 Drive Bay 9 Drive Bay 10 Drive Bay 11 Drive Bay 12 Drive Bay 13 Drive Bay 14 Drive Bay 15 Drive Bay 16 Drive Bay 17 Drive Bay 18 Drive Bay 19 Drive Bay 20 Drive Bay 21 Drive Bay 22 Drive Bay 23| Option 1: 24 NVMe | ||
| Drive Bay # Drive Type Part Numbers | ||
| Drive Bays 0-11 NVMe (from CPU1) | CBL-CDAT-1061CBL-GNZ4-1258-85CBL-GNZ4-1259-85CBL-SAST-1302LP-85 (x2) | |
| Drive Bays 12-23 NVMe (from CPU2) | CBL-SAST-1303LP-85 (x2)CBL-SAST-1303LP1-85 (x2)CBL-SAST-1303LP2-85 (x2) | |
| Option 2: 16 SAS/SATA + 8 SAS/SATA | ||
| Drive Bay # Drive Type Part Numbers | ||
| Drive Bays 0-15 | SAS/SATA(controller 1) | CBL-SAST-1264F-100CBL-SAST-1276F-100CBL-SAST-1296F-100CBL-CDAT-1062 |
| Drive Bays 16-23 | SAS/SATA(controller 2) | For Non-RAID:AOC-S3816L-L16IT-O*AOC-S3808L-L8IT-O*For Hardware RAID:AOC-S3916L-H16IR-32DD-O*AOC-S3908L-H8IR-16DD-O* |
*AOCs need to be installed in PCIe slots 7-8, so adding PCIe slot 5-8 with configuration option 1 or 2 is needed.

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Drive Bay 0 Drive Bay 1 Drive Bay 2 Drive Bay 3 Drive Bay 4 Drive Bay 5 Drive Bay 6 Drive Bay 7 Drive Bay 8 Drive Bay 9 Drive Bay 10 Drive Bay 11 Drive Bay 12 Drive Bay 13 Drive Bay 14 Drive Bay 15 Drive Bay 16 Drive Bay 17 Drive Bay 18 Drive Bay 19 Drive Bay 20 Drive Bay 21 Drive Bay 22 Drive Bay 23 Rear Drive Bay 1 Rear Drive Bay 0 Rear Drive Bay 3 Rear Drive Bay 2 Slot A2 Slot A1 Slot 5 Slot 6 Slot 7 Slot 8| Option 3: 16 SAS/SATA + 8 SAS/SATA + 2 NVMe | ||
| Drive Bay # Drive Type Part Numbers | ||
| Drive Bays 0-15 SAS/SATA (controller 1) | MCP-240-21104-0NCBL-SAST-1205LP2-85CBL-SAST-1264F-100 | |
| Drive Bays 16-23 SAS/SATA (controller 2) | CBL-SAST-1276F-100CBL-SAST-1296F-100 | |
| CBL-PWEX-1152Y-30LBL-0968 | ||
| Rear Drive Bays 0-1 NVMe (from CPU1) | For Non-RAID:AOC-S3816L-L16IT-O*AOC-S3808L-L8IT-O* | |
| For Hardware RAID:AOC-S3916L-H16IR-32DD-O*AOC-S3908L-H8IR-16DD-O* | ||
*AOCs need to be installed in PCIe slots 7-8, so adding PCIe slot 5-8 with configuration option 1 or 2 is needed.
| Option 4: 16 SAS/SATA + 8 SAS/SATA + 4 NVMe | ||
| Drive Bay # Drive Type | Part Numbers | |
| Drive Bays 0-15 SAS/SATA | (controller 1) | MCP-240-21104-0N (x2)MCP-120-82927-0NCBL-SAST-1205LP2-85 (x2) |
| Drive Bays 16-23 SAS/SATA | (controller 2) | CBL-SAST-1264F-100CBL-SAST-1276F-100 |
| Rear Drive Bays 0-1 NVMe | (from CPU1) | CBL-SAST-1296F-100CBL-PWEX-1152Y-30LBL-0968 |
| Rear Drive Bays 2-3 NVMe | (from CPU2) | For Non-RAID:AOC-S3816L-L16IT-O*AOC-S3808L-L8IT-O*For Hardware RAID:AOC-S3916L-H16IR-32DD-O*AOC-S3908L-H8IR-16DD-O* |
*AOCs need to be installed in PCIe slots 7-8, so adding PCIe slot 5-8 with configuration option 1 or 2 is needed.
Hyper 2U SYS-220H-TN24R PCIe Slot Configuration Options
For Drive Bay Configuration Option 1 (24 NVMe)
Slots 1-2 Configuration Options

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Slot 1 Slot 2 Slot 3 Slot 4 Slot A2 Slot A1 Slot 5 Slot 6 Slot 7 Slot 8| Default: No PCIe Slots | ||
| Slot # Slot Config Part Numbers | ||
| Slot 1 Not Available | MCP-120-21101-0N (Included with system) | |
| Slot 2 Not Available | ||
| Option 1: 2 PCIe x8 Slots | ||
| Slot # Slot Config Part Numbers | ||
| Slot 1 PCIe 4.0 x8 | (CPU2) | MCP-240-21102-0NRSC-H2-68G4CBL-SAST-1230LP-85 |
| Slot 2 PCIe 4.0 x8 | (CPU2) | CBL-SAST-1232LP-85CBL-PWEX-1136-40 |
| Option 2: 1 PCIe x16 Slot | ||
| Slot # Slot Config Part Numbers | ||
| Slot 1 PCIe 4.0 x16 (CPU2) | MCP-240-21102-0NRSC-H2-68G4CBL-SAST-1230LP-85CBL-SAST-1232LP-85CBL-PWEX-1136-40 | |
| Slot 2 Not Available | ||
Slots 3-4 Configuration Options
| Default: No PCIe Slots | ||
| Slot # Slot Config Part Numbers | ||
| Slot 3 Not Available | MCP-120-21101-0N (Included with system) | |
| Slot 4 Not Available | ||
Slots 5-8 Configuration Options
| Default: No PCIe Slots | ||
| Slot # Slot Config Part Numbers | ||
| Slot 5 Not Available | MCP-120-21902-0N (Included with system) | |
| Slot 6 Not Available | ||
| Slot 7 Not Available | ||
| Slot 8 Not Available | ||
Slot A1 (AIOM/OCP NIC Slot1) comes with the system.
Slot A2 (AIOM/OCP NIC Slot2) cannot be used in this 24 NVMe drive bay configuration.
For Drive Bay Configuration Options excluding 24 NVMe
Slots 1-2 Configuration Options
| Default: No PCIe Slots | ||
| Slot # Slot Config Part Numbers | ||
| Slot 1 Not Available | MCP-120-21101-0N (Included with system) | |
| Slot 2 Not Available | ||
| 2 PCIe x8 Slots | ||
| Slot # Slot Config Part Numbers | ||
| Slot 1 PCIe 4.0 x8 | (CPU2) | MCP-240-21102-0NRSC-H2-68G4CBL-SAST-1230LP-85CBL-SAST-1232LP-85CBL-PWEX-1136-40 |
| Slot 2 PCIe 4.0 x8 | (CPU2) | |
| 1 PCIe x16 Slot | ||
| Slot # Slot Config Part Numbers | ||
| Slot 1 PCIe 4.0 x16 (CPU2) | MCP-240-21102-0NRSC-H2-68G4CBL-SAST-1230LP-85CBL-SAST-1232LP-85CBL-PWEX-1136-40 | |
| Slot 2 Not Available | ||
Slots 3-4 Configuration Options
| Default: No PCIe Slots | ||
| Slot # Slot Config Part Numbers | ||
| Slot 3 Not Available | MCP-120-21101-0N (Included with system) | |
| Slot 4 Not Available | ||
| 2 PCIe x8 Slots | ||
| Slot # Slot Config Part Numbers | ||
| Slot 3 PCIe 4.0 x8 | (CPU2) | MCP-240-21102-0NMCP-120-82927-0NRSC-H2-68G4CBL-GNZ4-1221LP-85CBL-PWEX-1136-40 |
| Slot 4 PCIe 4.0 x8 | (CPU2) | |
| 1 PCIe x16 Slot | ||
| Slot # Slot Config Part Numbers | ||
| Slot 3 PCIe 4.0 x16 (CPU2) | MCP-240-21102-0NMCP-120-82927-0NRSC-H2-68G4CBL-GNZ4-1221LP-85CBL-PWEX-1136-40 | |
| Slot 4 Not Available | ||
Slots 5-8 Configuration Options
| Default: No PCIe Slots | ||
| Slot # Slot Config Part Numbers | ||
| Slot 5 Not Available | MCP-120-21902-0N (Included with system) | |
| Slot 6 Not Available | ||
| Slot 7 Not Available | ||
| Slot 8 Not Available | ||
| Option 1: 4 PCIe x8 Slots | ||
| Slot # Slot Config Part Numbers | ||
| Slot 5 PCIe 4.0 x8 | (CPU1) | MCP-240-21905-0NRSC-H2-6888G4L |
| Slot 6 PCIe 4.0 x8 | (CPU1) | |
| Slot 7 PCIe 4.0 x8 | (CPU1) | CBL-SAST-1222LP-85CBL-SAST-1226LP-85 |
| Slot 8 PCIe 4.0 x8 | (CPU1) | |
| Option 2: 1 PCIe x16 Slot & 2PCIe x8 Slots | ||
| Slot # Slot Config Part Numbers | ||
| Slot 5 PCIe 4.0 x16 (CPU1) | MCP-240-21905-0NRSC-H2-6888G4L | |
| Slot 6 Not Available | ||
| Slot 7 PCIe 4.0 x8 (CPU1) | CBL-SAST-1222LP-85CBL-SAST-1226LP-85 | |
| Slot 8 PCIe 4.0 x8 (CPU1) | ||
| Option 3: 2 PCIe x16 Slots | ||
| Slot # Slot Config Part Numbers | ||
| Slot 5 PCIe 4.0 x16 (CPU1) | MCP-240-21905-0N | |
| RSC-H2-68G4 | ||
| Slot 6 Not Available | RSC-H-66G4L | |
| Slot 7 PCIe 4.0 x16 (CPU1) | CBL-SAST-1222LP-85 | |
| CBL-SAST-1226LP-85 | ||
| Slot 8 Not Available | CBL-PWEX-1136-40 | |
Slot A1 (AIOM/OCP NIC Slot1) comes with the system.
Slot A2 (AIOM/OCP NIC Slot2) is optional. To enable this slot add MCP-120-82926-0N, CBL-CDAT-1060-30, CBL-SAST-1218LP-85 (x2), AOM-AIOM-2X8-P.
6.3 Power Supply Modules
| Power Supply Module Options | ||
| Watts Part | Number 80Plus Level | |
| 1200 PWS-1K24A-1R Titanium | ||
| 1600 PWS-1K63A-1R (default in SYS-220H-TN24R) Titanium | ||
| 2600 PWS-2K63A-1R Titanium | ||
6.4 Cable Management Arm
The system supports a cable management arm (CMA), which keeps the rear cables organized and clear of the rail mechanisms when the system is extended out the front of the rack for maintenance.
The CMA attaches to the rack mounting rails using four connectors. They are labeled on the connectors 1, 2, 3, and 4.

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1 2 3 4Figure 6-1. Cable Management Arm
| Cable Arm Details | ||
| Optional Part | Part Number Description | |
| Cable Arm MCP-290-00168-0N 7.5" deep cable arm | ||
| Rail Set | MCP-290-11901-0N | 41.2" rails (optimized for 1200 mm deep racks) |
Installing the Cable Management Arm
- Slide CMA connector #1 forward onto the two posts on the rear of the right inner rail (right side when viewed from the front). It snaps into place.
- Slide CMA connector #2 forward onto the two posts on the rear of the right middle rail. It snaps into place.

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Technical diagram of a mechanical assembly with numbered components and an inset view of a structural detail.Figure 6-2. Installing the Connectors
- Slide CMA connector #3 forward onto the two posts on the rear of the left middle rail. It snaps into place.
- For CMA connector #4, align the metal tabs with the slots on the rear of the left outer rail and push it forward. It snaps into place.
- Route the cables through the holding brackets, leaving enough slack.
Removing the Cable Management Arm
- Remove cables from the CMA,
- For CMA connector #4, pull the metal release tab toward the center of the rack and slide the connector toward the rear to release it.
- For CMA connectors #3, #2, and #1, depress the front edge of the yellow plastic rocker lock and slide the connector toward the rear to release it.
6.5 TPM Security Module
SPI capable TPM 2.0 (or 1.2) with Infineon 9670 controller, vertical form factor
The JTPM1 header is used to connect a Trusted Platform Module (TPM). A TPM is a security device that supports encryption and authentication in hard drives. It enables the motherboard to deny access if the TPM associated with the hard drive is not installed in the system.
Details and installation procedures are at:
http://www.supermicro.com/manuals/other/TPM.pdf.
• AOM-TPM-9670V
• AOM-TPM-9671V
6.6 Intel Virtual RAID on CPU (VROC)
Intel® Virtual RAID on CPU (Intel VROC) is an enterprise RAID solution for NVMe SSDs directly attached to Intel Xeon Scalable processors. Intel Volume Management Device (VMD) is an integrated controller inside the CPU PCIe root complex.
- A single processor supports up to 12 NVMe SSDs and up to 6 RAID arrays.
- A dual processor system supports up to 24 NVMe SSDs and 12 RAID arrays.
Stripe sizes are 4K, 8K, 16K, 32K, 64K, 128K.
Requirements and Restrictions
- Intel VROC is only available when the system is configured for UEFI boot mode.
- To enable the mdadm command and support for RSTe, install the patch from
- Linux: https://downloadcenter.intel.com/download/28158/Intel-Virtual-RAID-on-CPU-Intel-VROC-and-Intel-Rapid-Storage-Technology-enterprise-Intel-RSTe-Driver-for-Linux-
- Windows: https://downloadcenter.intel.com/download/28108/Intel-Virtual-RAID-on-CPU-Intel-VROC-and-Intel-Rapid-Storage-Technology-enterprise-Intel-RSTe-Driver-for-Windows-
- To enable Intel VROC, a hardware key must be inserted on the motherboard, and the appropriate processor's Virtual Management Devices must be enabled in the BIOS setup.
- It is possible to enable Intel VROC without a hardware key installed, but only RAID0 will be enabled.
- Intel VROC is not compatible with secure boot. This feature must be disabled.
- When creating bootable OS RAID1 devices, you must have both devices on the same CPU, and a VMD on that CPU.
- Spanning drives when creating RAID devices is not recommended due to performance issues, even though it is supported.
Supported SSDs and Operating Systems
To see the latest support information: https://www.intel.com/content/www/us/en/support/articles/000030310/memory-and-storage/ssd-software.html
Additional Information
Additional information is available on the product page for the Supermicro add-on card and the linked manuals.
www.supermicro.com/products/accessories/addon/AOC-VROCxxxMOD.cfm
Hardware Key
The Intel VROC hardware key is a license key that detects the Intel VROC SKU and activates the function accordingly. The key must be plugged into the Supermicro motherboard (connector JRK1). The key options are:
| Intel® VROC Keys | |||
| VROC Package Description Part Number Intel MM Number | |||
| Standard | RAID 0, 1, 10Supports 3rd party SSDs | AOC-VROCSTNMOD 951605 | |
| Premium | RAID 0, 1, 5, 10Supports 3rd party SSDs | AOC-VROCPREMOD 951606 | |
| Intel SSD only | RAID 0, 1, 5, 10Supports Intel SSDs only | AOC-VROCINTMOD 956822 | |

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VROC Key Header, JRK1Figure 6-3. Intel VROC RAID Key and Motherboard Connector JRK1
Configuring Intel VMD
VMD must be enabled on PCIe ports which have NVMe drives attached to them in order for those drives to be added to a VROC RAID configuration. The default BIOS setting for the NVMe Mode Switch is Auto which automatically enables VMD on all installed NVMe drives.
NVMe Mode Switch :
- Auto Enables VMD for all NVMe ports if VROC Key is installed.
• VMD Enables VMD for all NVMe ports despite the lack of the VROC Key. - Manual Allows the user to select specific NVMe ports on which to enable VMD.
The NVMe Mode Switch can be viewed or selected at BIOS > Advanced > Chipset Configuration > North Bridge > IIO Configuration > Intel® VMD Technology.
Note: Without a VROC Key, there is no RAID support with the Auto switch. Only RAID 0 is supported with the VMD and Manual switches.
Configuring VMD Manually
The steps for manually configuring VMD on specific NVMe ports in UEFI BIOS are shown below. Example screenshots may differ from your server.
- Reboot the server and press [DEL] key to access the BIOS options.
- Switch to Advanced > Chipset Configuration > North Bridge > IIO Configuration > Intel® VMD Technology.
- Select VMD Mode Switch, then select Manual.

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Aptio Setup - AMI Advanced Intel VMD Technology NVMe Mode Switch [Auto] ► Intel VMD for Volume Management Device on Socket 0 ► Intel VMD for Volume Management Device on Socket 1 NVMe Mode Switch Manual VMD Auto Select NVMe Mode, default Auto mode - enable VMD when VROC key presenceCaution: VMD must only be enabled on NVMe port resources. If VMD is enabled on other PCIe ports, the functionality of those ports will be impacted. See the table below.
Figure 6-4. BIOS, Selecting VMD Mode
This table identifies the NVMe Port Resources in the X12 Hyper Servers. Enable VMD on the NVMe drive's corresponding hardware stack according to the VMD BIOS Settings table.
| Intel VMD BIOS Settings | ||||
| System Model CPU1 NVMe Slots CPU2 NVMe Slots | ||||
| SYS-120H-TNR 12 NVMe | VMD Config for PCH Ports: PCH Root Port 0 PCH Root Port 4 | M.2 A,B | ||
| VMD on IOU 4: VMD port 5A VMD port 5B VMD port 5C VMD port 5D | NVMe 0,1,2,3 | VMD on IOU 0: VMD port 1A VMD port 1B VMD port 1C VMD port 1D | NVMe 4,5,6,7 | |
| VMD on IOU 4: VMD port 5A VMD port 5B VMD port 5C VMD port 5D | NVMe 8,9,10,11 | |||
| SYS-120H-TNR 8 NVMe | VMD Config for PCH Ports: PCH Root Port 0 PCH Root Port 4 | M.2 A,B | ||
| VMD on IOU 4: VMD port 5A VMD port 5B VMD port 5C VMD port 5D | NVMe 0,1,2,3 | VMD on IOU 4: VMD port 5A VMD port 5B VMD port 5C VMD port 5D | NVMe 4,5,6,7 | |
| SYS-120H-TNR 4 NVMe | VMD Config for PCH Ports: PCH Root Port 0 PCH Root Port 4 | M.2 A,B | ||
| VMD on IOU 4: VMD port 5A VMD port 5B VMD port 5C VMD port 5D | NVMe 8,9,10,11 | |||
| SYS-620H-TN12R 12 NVMe (0-11) 4 NVMe (0-3) | VMD Config for PCH Ports: PCH Root Port 0 PCH Root Port 4 | M.2 A,B | ||
| VMD on IOU 4: VMD port 5A VMD port 5B VMD port 5C VMD port 5D | NVMe 0,1,2,3 | VMD on IOU 0: VMD port 1A VMD port 1B VMD Port 1C VMD port 1D | NVMe 4,5,6,7 | |
| VMD on IOU 4: VMD port 5A VMD port 5B VMD port 5C VMD port 5D | NVMe 8,9,10,11 | |||
| SYS-220H-TN24R:24NVMe (0-23),16 NVMe (0-15) + 8 SAS,8 NVMe (0-7) +16 SAS | VMD Config for PCHPorts:PCH Root Port 0PCH Root Port 4 | M.2 A,B | ||
| VMD on IOU 1:VMD port 2AVMD port 2BVMD port 2CVMD port 2D | NVMe 0,1,2,3 | VMD on IOU 1:VMD port 2AVMD port 2BVMD port 2CVMD port 2D | NVMe 12,13,14,15 | |
| VMD on IOU 3:VMD port 4AVMD port 4BVMD port 4CVMD port 4D | NVMe 4,5,6,7 | VMD on IOU 3:VMD port 4AVMD port 4BVMD port 4CVMD port 4D | NVMe 16,17,18,19 | |
| VMD on IOU 4:VMD port 5AVMD port 5BVMD port 5CVMD port 5D | NVMe 8,9,10,11 | VMD on IOU 4:VMD port 5AVMD port 5BVMD port 5CVMD port 5D | NVMe 20,21,22,23 | |
- Select "Intel VMD for Volume Management Device on" on CPU1 or CPU2 to enable VMD for devices under the respective CPU.

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VMD Config for 100 parts Enable/Disable VMD [Disable] VMD Config for 100 e Enable/Disable VMD [Disable] VMD Config for 100 i Enable/Disable VMD [Disable] VMD Config for 100 o Enable/Disable VMD [Disable] VMD Config for 100 e Enable/Disable VMD [Disable] Number/Disable VMD in this 2.3mm.Project Server
Select Item
Enter Select 4-1 Charge port. F3 General Help F2 Previous Values F4 Optimized Defaults F4 Save & Exit F5 Buy
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VMO Config for 100.9 Enable/Disable UAC [Disable] VMO Config for 100.1 Enable/Disable UAC [Disable] VMO Config for 100.3 Enable/Disable UAC [Disable] VMO Config for 100.4 Enable/Disable UAC [Disable] Enable/Disable VMO in this Place >= Select Screen This Select Time Enter Select >= Change Out F1 General Bus F2 Previous Values F3 Updated Devesters F4 Time & Exit E60: ExitFigure 6-5. Intel VMD for Volume Management Device on CPU1 and CPU2
- Choose Enable for "Enable/Disable VMD" for IOU 1 to list the available devices under IOU 1.

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Aptio Setup - AMI Advanced VMD Config for IOU 0 Enable/Disable VMD [Disable] VMD Config for IOU 1 Enable/Disable VMD [Disable] VMD Config for IOU 3 Enable/Disable VMD [Disable] VMD Config for IOU 4 Enable/Disable VMD Enable/Disable VMD Disable Enable Enable/Disable VMD in this Stack.Figure 6-6. BIOS, Enabling VMD on devices under CPU2 (Example)
| Aptio Setup - AMI Advanced | |
| VMD Config for IOU 0 Enable/Disable VMD [Disable] | Enable/Disable Intel® Volume Management Device Technology on specific root port |
| VMD Config for IOU 1 Enable/Disable VMD [Enable] VMD port 2A [Disable] VMD port 2B [Disable] VMD port 2C [Disable] VMD port 2D [Disable] Hot Plug Capable [Disable] | |
| VMD Config for IOU 3 Enable/Disable VMD [Disable] | |
| VMD Config for IOU 4 Enable/Disable VMD [Disable] | |
Figure 6-7. BIOS, Enabling VMD on CPU 2 (Example)
- Enable the NVMe port resource according to table above for the NVMe drives that will be used in a RAID configuration.
| Aptio Setup - AMI Advanced | |
| VMD Config for IOU 0 Enable/Disable VMD [Disable] | Enable/Disable Intel® Volume Management Device Technology on specific root port |
| VMD Config for IOU 1 Enable/Disable VMD [Enable] VMD port 2A [Enable] VMD port 2B [Enable] VMD port 2C [Enable] VMD port 2D [Enable] Hot Plug Capable [Disable] | |
| VMD Config for IOU 3 Enable/Disable VMD [Disable] | |
| VMD Config for IOU 4 Enable/Disable VMD [Disable] | |
Figure 6-8. BIOS, Enabling CPU2 (Example)
- Choose whether to make the NVMe drives in this IOU Hot Plug Capable by selecting Enabled or Disabled.
- Repeat steps 4 through 7 for each IOU # on each CPU to enable VMD on the desired NVMe ports.

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Aptio Setup - AMI Advanced VMD Config for IOU 0 Enable/Disable VMD [Disable] VMD Config for IOU 1 Enable/Disable VMD [Enable] VMD port 2A [Enable] VMD port 2B [Enable] VMD port 2C [Enable] VMD port 2D [Enable] Hot Plug Capable [Disable] VMD Config for IOU 3 Enable/Disable VMD [Enable] VMD port 4A [Enable] VMD port 4B [Enable] VMD port 4C [Enable] VMD port 4D [Enable] Hot Plug Capable [Disable] VMD Config for IOU 4 Enable/Disable VMD [Enable] VMD port 5A [Enable] VMD port 5B [Enable] Enable/Disable VMD in this Stack. ++: Select Screen ↑↓: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous ValuesFigure 6-9. BIOS, Enabling CPU2 Completed (Example, SYS-220H-TN24R)
- Press [F4] to save the configuration and reboot the system.
Note: If there is an existing RAID configuration, delete the RAID volume associated with the VMD controller before disabling the controller. Failure to do so may lead to unexpected behavior.
Note: The effects of physically changing or swapping a CPU on the VMD controller have not been thoroughly tested or documented.
Status Indications
An LED indicator on the drive carrier shows the RAID status of the drive.
| Drive Carrier Status LED Indicator | |
| Status State (red) | |
| Normal function OFF | |
| Locating 4 Hz blink | |
| Fault Solid ON | |
| Rebuilding 1 Hz Blink | |
IBPI SFF 8489 Defined Status LED States
Hot-Swap Drives
Intel VMD enables hot-plug and hot-unplug for NVMe SSDs, whether from Intel or other manufacturers. Under vSphere ESXi, several steps are necessary to avoid potential stability issues. See the information at the link [1] below.
Hot-unplug
- Prevent devices from being re-detected during rescan:
esxcli storage core claiming autoclaim --enabled=false
- Unmount the VMFS volumes on the device. Check [2] for details.
- Detach the device. Check [3] for details.
- Physically remove the device.
Hot-plug
• Physically install the device.
ESXi will automatically discover NVMe SSDs, but a manual scan may be required in some cases.
Related Information Links
[1] https://kb.vmware.com/s/article/2151404
[2] https://docs.vmware.com/en/VMware-vSphere/6.5/com.vmware.vsphere.storage.doc/GUID-1B56EF97-F60E-4F21-82A7-8F2A7294604D.html
[3] https://docs.vmware.com/en/VMware-vSphere/6.5/com.vmware.vsphere.storage.doc/GUID-F2E75F67-740B-4406-9F0C-A2D99A698F2A.html
Chapter 7
Troubleshooting and Support
7.1 Information Resources
Website
A great deal of information is available on the Supermicro website, supermicro.com.

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SUPERMIC® Products Solutions Company New Support JumpStart Free Online Access to Cloud Infrastructure Total Solution Test and Validate Your Cloud Infrastructure Online and Deploy On-Prem With Up to 70% Cost Savings Start NowFigure 7-1. Supermicro Website
- Specifications for servers and other hardware are available by clicking Products.
- The Support option offers downloads (manuals, BIOS/BMC, drivers, etc.), FAQs, RMA, warranty, and other service extensions.
Direct Links for the SYS-220H-TN24R System
SYS-220H-TN24R specifications page
X12DHM-6 motherboard page for links to the Quick Reference Guide, User Manual, validated storage drives, etc.
Direct Links for General Support and Information
Frequently Asked Questions
TPM User Guide
General Memory Configuration Guide: X12
SuperDoctor5 Large Deployment Guide
For validated memory, see our Product Resources page
Direct Links (continued)
Product Matrices page for links to tables summarizing specs for systems, motherboards, power supplies, riser cards, add-on cards, etc.
Security Center for recent security notices
Supermicro Phone and Addresses
7.2 BMC Interface
The system supports the Baseboard Management Controller (BMC) interface. BMC is used to provide remote access, monitoring, and management. There are several BIOS settings that are related to BMC.
For general documentation and information on BMC, please visit our website at: https://www.supermicro.com/manuals/other/BMC_Users_Guide_X12_H12.pdf.

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System System Firmware Versace 0.13.04.8E1A Firmware Build Time 04/10/2020 Rebuild Version 1.5.6 BIOS Version BIOS Build Time CPLD Version F6:05:05 BMC Vac Address AG:1F NR 3D:22:CC LAN 1 Mac Address AG:1F BB:CA:22:6A LAN 2 Vac Address AG:1F SD:CA:22:BB LAN 1 Mac Address UC C4:7A:0B:5E:7E LAN 2 Mac Address UC C4:7A:0B:5E:7F LAN 1 Mac Address AG:1F SB:CF:37:FA LAN 2 Mac Address AG:1F SB:CF:37:FB Host Server Host Name Server IP Address 172.51.56.213 IPv6 Address 1 fe80.0.0.Ca:11.9off fe53.3d43 IPv6 Address 2 IPv6 Address 3 IPv6 Address 4 IPv6 Address 5 IPv6 Address 6 Power Consumption Min Peak — Average Uses — Van Peak X:Time(min), Y:Power Consumption (Watt) Remote Console Preview JAVA plug-in HTMLS reload imageFigure 7-2. BMC Dashboard
7.3 Troubleshooting Procedures
Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures or Returning Merchandise for Service sections in this chapter. Power down the system before changing any non hot-swap hardware components.
General Technique
If you experience unstable operation or get no boot response, try:
- With power off, remove all but one DIMM and other added components, such as add-on cards, from the motherboard. Make sure the motherboard is not shorted to the chassis.
- Set all jumpers to their default positions.
- Power up. If the system boots, check for memory errors and add-on card problems.
No Power
- Check that the power LED on the motherboard is on.

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PWRLEDFigure 7-3. Location of the MB Power LED
• Make sure that the power connector is connected to the power supply.
- Check that the motherboard battery still supplies approximately 3VDC. If it does not, replace it.
- Check that the system input voltage is 100-120VAC or 180-240VAC.
- Turn the power switch on and off to test the system
No Video
If the power is on but you have no video, remove all add-on cards and cables.
System Boot Failure
If the system does not display Power-On-Self-Test (POST) or does not respond after the power is turned on, try the following:
- Turn on the system with only one DIMM module installed. If the system boots, check for bad DIMM modules or slots by following the Memory Errors Troubleshooting procedure below.
Memory Errors
- Make sure that the DIMM modules are properly and fully installed.
- Confirm that you are using the correct memory. Also, it is recommended that you use the same memory type and speed for all DIMMs in the system. See Section 3.5 for memory details.
- Check for bad DIMM modules or slots by swapping modules between slots and noting the results.
Losing the System Setup Configuration
- Use a high quality power supply. A poor quality power supply may cause the system to lose the CMOS setup information.
- Check that the motherboard battery still supplies approximately 3VDC. If it does not, replace it.
If the above steps do not fix the setup configuration problem, contact your vendor for repairs.
When the System Becomes Unstable
If the system becomes unstable during or after OS installation, check the following:
- CPU/BIOS support: Make sure that your CPU is supported and that you have the latest BIOS installed in your system.
- Memory: Make sure that the memory modules are supported. Refer to the product page on our website at www.supermicro.com. Test the modules using memtest86 or a similar utility.
-
Storage drives: Make sure that all drives work properly. Replace if necessary.
-
System cooling: Check that all heatsink fans and system fans work properly. Check the hardware monitoring settings in the BMC to make sure that the CPU and system temperatures are within the normal range. Also check the Control panel Overheat LED.
- Adequate power supply: Make sure that the power supply provides adequate power to the system. Make sure that all power connectors are connected. Refer to the Supermicro website for the minimum power requirements.
- Proper software support: Make sure that the correct drivers are used.
If the system becomes unstable before or during OS installation, check the following:
- Source of installation: Make sure that the devices used for installation are working properly, including boot devices.
- Cable connection: Check to make sure that all cables are connected and working properly.
- Use the minimum configuration for troubleshooting: Remove all unnecessary components (starting with add-on cards first), and use the minimum configuration (but with a CPU and a memory module installed) to identify the trouble areas.
-
Identify a bad component by isolating it. Check and change one component at a time.
-
Remove a component in question from the chassis, and test it in isolation. Replace it if necessary.
- Or swap in a new component for the suspect one.
- Or install the possibly defective component into a known good system. If the new system works, the component is likely not the cause or the problem.
7.4 POST Codes
The AMI UEFI BIOS supplies checkpoint codes, which are documented online at http://www.supermicro.com/support/manuals/ ("AMI BIOS POST Codes User's Guide").
When BIOS performs the Power On Self Test, it writes checkpoint codes to I/O port 0080h. If the computer cannot complete the boot process, the POST codes can be viewed from the BMC using the Post Snooping function.
For information on AMI updates, please refer to http://www.ami.com/products/.
7.5 Crash Dump Using BMC
In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using BMC.
Check the BMC Error Log
- Access the BMC web interface.
- Click the Server Health tab, then Event Log to verify an IERR error.

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Dashboard System Component Info Health Event Log Configuration + Remote Control Maintenance + Advanced Settings Filter x. Sensor-specific x Threshold x Generic x OEM x Unspecified Health Event Log Clear Health Event Log Export to Excel Severity Data/Time Sensor Type Categories Description Event Type 2020-10-15 16:57:06 ACPowerOn OEM FirstAC Power on - Assertion Sensor-specific 2020-10-15 16:30:43 System NIC OEM Dedicated LAN Link Up - Assertion Sensor-specific 2020-10-15 17:41:37 ACPowerOn OEM FirstAC Power on - Assertion Sensor-specific 2020-10-15 17:41:17 System NIC OEM Dedicated LAN Link Up - Assertion Sensor-specific 2020-10-15 17:41:14 System NIC OEM Dedicated LAN Link Down - Assertion Sensor-specific 2020-10-15 17:41:12 System NIC OEM Dedicated LAN Link Up - Assertion Sensor-specific x * 1 / 3 * 6 1 - 6 / 6Figure 7-4. BMC Event Log
In the event of an IERR, the BMC executes a crash dump. You must download the crash dump and save it.
7.6 UEFI BIOS Recovery
Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update. If you do update the BIOS, do not shut down or reset the system while the BIOS is updating to avoid possible boot failure.
Overview
The Unified Extensible Firmware Interface (UEFI) provides a software-based interface between the operating system and the platform firmware in the pre-boot environment. The UEFI specification supports an architecture-independent mechanism that will allow the UEFI OS loader stored in an add-on card to boot the system. The UEFI offers clean, hands-off management to a computer during system boot.
Recovering the UEFI BIOS Image
A UEFI BIOS flash chip consists of a recovery BIOS block and a main BIOS block (a main BIOS image). The recovery block contains critical BIOS codes, including memory detection and recovery codes for the user to flash a healthy BIOS image if the original main BIOS image is corrupted. When the system power is turned on, the recovery block codes execute first. Once this process is complete, the main BIOS code will continue with system initialization and the remaining POST (Power-On Self-Test) routines.
Note 1: Follow the BIOS recovery instructions below for BIOS recovery when the main BIOS block crashes.
Note 2: When the BIOS recovery block crashes, you will need to follow the procedures to make a Returned Merchandise Authorization (RMA) request. Also, you may use the Supermicro Update Manager (SUM) Out-of-Band (https://www.supermicro.com.tw/products/nfo/SMS_SUM.cfm) to reflash the BIOS.
Recovering the Main BIOS Block with a USB Device
This feature allows the user to recover the main BIOS image using a USB-attached device without additional utilities used. A USB flash device such as a USB Flash Drive, or a USB CD/DVD ROM/RW device can be used for this purpose. However, a USB Hard Disk drive cannot be used for BIOS recovery at this time.
The file system supported by the recovery block is FAT (including FAT12, FAT16, and FAT32) which is installed on a bootable or non-bootable USB-attached device. However, the BIOS might need several minutes to locate the SUPER.ROM file if the media size becomes too large due to the huge volumes of folders and files stored in the device.
To perform UEFI BIOS recovery using a USB-attached device, follow the instructions below.
- Using a different machine, copy the "Super.ROM" binary image file into the Root "\" directory of a USB device or a writable CD/DVD.
Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website at www.supermicro.com to download the BIOS package. Extract the BIOS binary image into a USB flash device and rename it "Super.ROM" for the BIOS recovery use.
Note 2: Before recovering the main BIOS image, confirm that the "Super.ROM" binary image file you download is the same version or a close version meant for your motherboard. - Insert the USB device that contains the new BIOS image ("Super.ROM") into your USB drive and reset the system when the following screen appears.
- After locating the healthy BIOS binary image, the system will enter the BIOS Recovery menu as shown below.

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SUPERIOR BMC IP:10.132.161.13 PEI--Could Not Find Recovery Image... 87Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below.

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Option Setup Utility - Copyright (C) 2017 American Megatrends, Inc. Main Advanced Event Log (PVI) Recovery Security Boot Save a Exit Please select blocks you want to update: Boot Black Boot Block Update [Enabled] [Enabled] ▶ Proceed with flash update Get this option to reset WAVM to default values ++ Select Screen T4: Select Item Enter: Select +/- Change Out F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Version 2.19.1766 Copyright (C) 2017 American Megatrends, Inc.- When the screen as shown above displays, use the arrow keys to select the item "Proceed with flash update" and press the
key. You will see the BIOS recovery progress as shown in the screen below.
Note: Do not interrupt the BIOS flashing process until it has been completed.
-
After the BIOS recovery process is complete, press any key to reboot the system.
-
Using a different system, extract the BIOS package into a USB flash drive.

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Auto Setup Utility - Copyright (C) 2017 American Megatrends, Inc. Recovery WARNING! System firmware is being updated. Keyboard is locked. DO NOT TURN THE POWER OFF!!. Once firmware update is completed press any key to reboot the system Program new data Write new boot block... 17% +: Select Screen T4: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save a Exit D6: Exit Version 2.19.1266. Copyright (C) 2017 American Megatrends, Inc.- Press
continuously during system boot to enter the BIOS Setup utility. From the top of the toolbar, select Boot to enter the submenu. From the submenu list, select Boot Option

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Ratio Setup Utility - Copyright (CI 2017 American Mapsfrends, Inc. Recovery WARNING System firmware is being updated. Keyboard is locked... DO NOT TURN THE POWER OFF !!! Once firmware update is completed press any key to reboot the system Flash update —— Flash update completed. Press any key to reset the system +: Select Screen #: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save All Exit ESC: Exit Version 2.15.1256. Copyright (CI 2017 American Mapsfrends, Inc.1 as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell]. Press to save the settings and exit the BIOS Setup utility.
- When the UEFI Shell prompt appears, type fs# to change the device directory path. Go to the directory that contains the BIOS package you extracted earlier from Step 6. Enter flash.nsh BIOSname.### at the prompt to start the BIOS update process.
![Supermicro SuperServer SYS-220H-TN24R - as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell]. Press to save the settings and exit the BIOS Setup utility. - 1](/content/2026/06/1220545/images/dce7bdd1ed5ba94f03d8f90b3ff8305d1aead73d04a1bb25044703f747ccb322.jpg)
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Optio Setup Utility - Copyright (C) 2017 American Megatrends, Inc. Main Advanced Event Loss IPMS Security Boot Save & Exit Boot Configuration Boot mode select [DUAL] LEGACY to EPI Support [Disabled] FIXED BOOT ORDER Priorities Boot Option #1 [DEFI HP/UEFI: No...] Boot Option #2 [COM/DVD] Boot Option #3 [USB Hard Disk] Boot Option #4 [USB CD/DVI] Boot Option #5 [USB Key/SanDisk] Boot Option #6 [USB Flopy] Boot Option #7 [USB Lan] Boot Option #8 [Network: IBM GE SI...] Boot Option #9 [UEFI Hard Disk] Boot Option #10 [UEFI CD/DVD] Boot Option #11 [UEFI USB Hard Disk] Boot Option #12 [UEFI USB CD/DVI] Boot Option #13 [UEFI USB Key/UEFI...] Boot Option #14 [UEFI USB Flopy] Boot Option #15 [UEFI USB Lan] Boot Option #16 [UEFI Network] Boot Option #17 [Hera Disk] ▶ Hold New Boot Option Sets the system boot order ++: Select Screen T4: Select Item Enter: Select +/-: Change Opt, F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Version 2.19.126, Copyright (C) 2017 American Megatrends, Inc.Note: Do not interrupt this process until the BIOS flashing is complete.
![Supermicro SuperServer SYS-220H-TN24R - as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell]. Press to save the settings and exit the BIOS Setup utility. - 2](/content/2026/06/1220545/images/0e5e50ffb457e2d84b56c7aa3280e732ecbd3bff83730b4f35ccad0c2e74dd2a.jpg)
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UIFI Interactive Shell v2.1 E3K 11 UIFI v2.50 (American Regatrends, 0x008900C) Mapping table FS0: FILE0(1):H0D0(1):BLK1; PsRoot(0x0)/PCI(0x14,0x0)/USB(0x11,0x0)/NOI,HDR,0xG7901D2,0x806,0x1 OR3592) BLK0: File(s): PsRoot(0x0)/PCI(0x14,0x0)/USB(0x11,0x0) Press ESR to 1 seconds to skills startup.msh or any other key to continue. Shell: FSD FS0: VAPLDOS FS0:VAPLDOS> CD SAPMHE2_0362012 FS0:VAPLDOS\SAPMHE2_0362017\flash.msh X13P07.SX4- The screen above indicates that the BIOS update process is complete. When you see the screen above, unplug the AC power cable from the power supply, clear CMOS, and plug
![Supermicro SuperServer SYS-220H-TN24R - as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell]. Press to save the settings and exit the BIOS Setup utility. - 3](/content/2026/06/1220545/images/a5e956c7537e144f7aee37b1232ed4c556b16e264d4e35af9f646290c5d0e346.jpg)
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Done. [ Access OXOS Port Ex ] Readout INDEX 0x51: 0x18 Done. ********************************************************************** * Program BIOS and ME (including RDT) regions... ********************************************************************** AVI Firmware Update Utility v5.49.01.1317 Copyright ©2017 American Registrends Inc. All Rights Reserved. OPUD = 50652 Reading Flash ....... done - ME Data Size checking . ok - PFS checksums ....... ok - Check BookLayout ....... ok, Erasing Boot Block ....... done Updating Boot Block ....... done Verifying Boot Block ....... done Froiling Main Block ....... 0x00152000 (00)the AC power cable in the power supply again to power on the system.
- Press
continuously to enter the BIOS Setup utility.
![Supermicro SuperServer SYS-220H-TN24R - as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell]. Press to save the settings and exit the BIOS Setup utility. - 4](/content/2026/06/1220545/images/c07ad79c8a6bb707db859e21b18906d0ba5fbe83ae3ebfc22753f1760cd31c55.jpg)
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Verifying HCB Block ....... done - Update success for FDR - Update success for SE. - Successful Update Recovery Loader to (PRx!! - Successful Update MFSB11- - Successful Update RTM11- - Successful Update NFX, [081 and 19021] - Successful Update FLOD and UTOX11 - ML entire image update success!! WAVRNDG : System must power-off to have the changes take effect! Moving FS01:AFUD005/SKJPME2_03162027/40x64,efi -> FS01:AFUD005/SKJPME2_03162017/f df.sac - [cA] Moving FS01:AFUD005/SKJPME2_03162027/aufemfix4,efi -> FS01:AFUD005/SKJPME2_0316201 ?afuefi.sac - [cA] ****************************************************************************************** * * Please ignore this 'shell cannot read from file - device error' * Warning message due to it does not impact flashing process. * ****************************************************************************************** initating ' ' Delete successful. FSb.-> _- Press
to load the default settings. - After loading the default settings, press
to save the settings and exit the BIOS Setup utility.
7.7 CMOS Clear
JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS.
To Clear CMOS
- First power down the system completely.
- Remove the chassis cover to access the motherboard.
- Remove the onboard battery from the motherboard.
- Remove the screwdriver or shorting device.
-
Re-install the battery.
-
Short the CMOS pads with a metal object such as a small screwdriver for at least four seconds.
-
Replace the cover, reconnect the power cords and power on the system.
Notes: Clearing CMOS will also clear all passwords.
Do not use the PW_ON connector to clear CMOS.

JBT1 contact pads
7.8 Where to Get Replacement Components
If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com. Click the "Where to Buy" tab.
7.9 Reporting an Issue
Technical Support Procedures
Before contacting Technical Support, please take the following steps. If your system was purchased through a distributor or reseller, please contact them for troubleshooting services. They have the best knowledge of your specific system configuration.
- Please review the Troubleshooting Procedures in this manual and Frequently Asked Questions on our website before contacting Technical Support.
- BIOS upgrades can be downloaded from our website. Note: Not all BIOS can be flashed depending on the modifications to the boot block code.
-
If you still cannot resolve the problem, include the following information when contacting us for technical support:
-
System, motherboard, and chassis model numbers and PCB revision number
- BIOS release date/version (this can be seen on the initial display when your system first boots up)
- System configuration
An example of a Technical Support form is posted on our website. Distributors: For immediate assistance, please have your account number ready when contacting our technical support department by email.
Returning Merchandise for Service
A receipt or copy of your invoice marked with the date of purchase is required before any warranty service will be rendered. You can obtain service by calling your vendor for a Returned Merchandise Authorization (RMA) number. When returning to the manufacturer, the RMA number should be prominently displayed on the outside of the shipping carton, and mailed prepaid or hand-carried. Shipping and handling charges will be applied for all orders that must be mailed when service is complete.
For faster service, RMA authorizations may be requested online (http://www.supermicro.com/support/rma/).
Whenever possible, repack the chassis in the original Supermicro carton, using the original packaging material. If these are no longer available, be sure to pack the chassis securely, using packaging material to surround the chassis so that it does not shift within the carton and become damaged during shipping.
This warranty only covers normal consumer use and does not cover damages incurred in shipping, or from failure due to the alteration, misuse, abuse or improper maintenance of products.
During the warranty period, contact your distributor first for any product problems.
Vendor Support Filing System
For issues related to Intel, use the Intel IPS filing system:
https://www.intel.com/content/www/us/en/design/support/ips/training/welcome.html
For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative.
7.10 Feedback
Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at techwriterteam@supermicro.com to provide feedback on our manuals.
7.11 Contacting Supermicro
Headquarters
Address: Super Micro Computer, Inc.
980 Rock Ave.
San Jose, CA 95131 U.S.A.
Tel: +1 (408) 503-8000
Fax: +1 (408) 503-8008
Email: marketing@supermicro.com (General Information)
support@supermicro.com (Technical Support)
Website: www.supermicro.com
Europe
Address: Super Micro Computer B.V.
's-Hertogenbosch, The Netherlands
Tel: +31 (0) 73-6400390
Fax: +31 (0) 73-6416525
Email: sales@supermicro.nl (General Information)
support@supermicro.nl (Technical Support)
rma@supermicro.nl (Customer Support)
Website: www.supermicro.nl
Asia-Pacific
Address: Super Micro Computer, Inc.
3F, No. 150, Jian 1st Rd.
Zhonghe Dist., New Taipei City 235
Taiwan (R.O.C)
Tel: +886-(2) 8226-3990
Fax: +886-(2) 8226-3992
Email: support@supermicro.com.tw
Website: www.supermicro.com.tw
Appendix A
Standardized Warning Statements for AC Systems
About Standardized Warning Statements
The following statements are industry standard warnings, provided to warn the user of situations which have the potential for bodily injury. Should you have questions or experience difficulty, contact Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components.
Read this appendix in its entirety before installing or configuring components in the Supermicro chassis.
These warnings may also be found on our website at http://www.supermicro.com/about/policies/safety_information.cfm.
Warning Definition

Warning! This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents.
警告の定義
この警告サインは危険を意味します。
Installation Instructions

Warning! Read the installation instructions before connecting the system to the power source.
設置手順書
Warning! This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 250 V, 20 A.
サーキット・ブレーカー
Power Disconnection Warning

Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components.

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CAUTION: This unit has redundant power sources. Please disconnect all the power cords before servicing.電源切断の警告
Equipment Installation

Warning! Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
機器の設置
Warning! This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security. (This warning does not apply to workstations).
アクセス制限区域
Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions
電池の取り扱い
Redundant Power Supplies

Warning! This unit might have more than one power supply connection. All connections must be removed to de-energize the unit.
冗長電源装置
Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing.
バックプレーンの電圧
Comply with Local and National Electrical Codes

Warning! Installation of the equipment must comply with local and national electrical codes.
地方および国の電気規格に準拠
Warning! Ultimate disposal of this product should be handled according to all national laws and regulations.
製品の廃棄
Warning! Hazardous moving parts. Keep away from moving fan blades. The fans might still be turning when you remove the fan assembly from the chassis. Keep fingers, screwdrivers, and other objects away from the openings in the fan assembly's housing.
ファン・ホットスワップの警告
Power Cable and AC Adapter

Warning! When installing the product, use the provided or designated connection cables, power cables and AC adaptors. Using any other cables and adaptors could cause a malfunction or a fire. Electrical Appliance and Material Safety Law prohibits the use of UL or CSA-certified cables (that have UL/CSA shown on the cord) for any other electrical devices than products designated by Supermicro only.
電源コードとACアダプター
System Specifications
Processors
Dual 3rd Generation Intel® Xeon® Scalable processors in LGA4189 socket; Supports CPU TDP up to 270W.
Note: Refer to the motherboard specifications pages on our website for updates to supported processors.
Chipset
Intel® C621A
BIOS
AMI 256Mb SPI Flash EEPROM
Memory
32 DIMM slots for up to 8TB 3DS ECC DDR4-3200:LRDIMM/RDIMM (total 8TB) or
32 DIMM slots for up to 4TB 3DS ECC DDR4-3200:LRDIMM/RDIMM plus 8TB Intel® Optane™ DCPMM (total 12TB)
Storage Drives
24 NVMe/SATA/SAS drive bays
Two M.2 NVMe or two M.2 SATA3 slots on the motherboard
PCI Expansion Slots
Eight PCIe 4.0 x16 FH, 10.5"L
Input/Output
One AIOM (slim) slot with optional configurations for up to two AIOM (slim) slots for
flexible networking (OCP 3.0 compatible)
One RJ45 dedicated BMC LAN port
Two USB 3.0 ports (rear)
One VGA port
Motherboard
X12DHM-6; Length 17.0", Width 10.7" (431.8 mm x 271.8 mm)
Chassis
CSE-HS219-R1K63P 2U Rackmount, 1.7 x 17.2 x 29.3in. / 43 x 437 x 746mm (HxWxD)
System Cooling
Four 8-cm heavy duty fans with optimal fan speed control
Two air shrouds
Power Supply
PWS-1K63A-1R 1600W redundant modules, 80Plus Titanium level
AC Input
800W: 100-127Vac/50-60 Hz
1200W: 200-240Vac/50-60 Hz
1600W: 200-240Vac/50-60 Hz
+12V
Max: 83A (100Vac-127Vac)
Max: 166A (200Vac-240Vac)
12V SB
Max: 2.1A / Min: 0A
Operating Environment
Operating Temperature: 10° to 35° C (50° to 95° F)
Non-operating Temperature: -40^ to 60^ C ( -40^ to 140^ F)
Operating Relative Humidity: 8% to 90% (non-condensing)
Non-operating Relative Humidity: 5% to 95% (non-condensing)
Regulatory Compliance
FCC, ICES, CE, UKCA, VCCI, RCM, NRTL, CB
Applied Directives, Standards
EMC/EMI: 2014/30/EU (EMC Directive)
Electromagnetic Compatibility Regulations 2016
FCC Part 15 Subpart B
ICES-003
VCCI-CISPR 32
AS/NZS CISPR 32
BS/EN 55032
BS/EN 55035
BS/EN 61000-3-2
BS/EN 61000-3-3
BS/EN 61000-4-2
BS/EN 61000-4-3
BS/EN 61000-4-4
BS/EN 61000-4-5
BS/EN 61000-4-6
BS/EN 61000-4-8
BS/EN 61000-4-11
Product Safety: 2014/35/EU (LVD Directive)
UL/CSA 62368-1 (USA and Canada)
Electrical Equipment (Safety) Regulations 2016
IEC/BS/EN 62368-1
Environment:
2011/65/EU (RoHS Directive)
EC 1907/2006 (REACH)
2012/19/EU (WEEE Directive)
California Proposition 65
Warning! This product can expose you to chemicals including lead, known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.
Perchlorate Warning
California Best Management Practices Regulations for Perchlorate Materials: This Perchlorate warning applies only to products containing CR (Manganese Dioxide) Lithium coin cells. "Perchlorate Material-special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate"


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