SuperServer E300-12C - Server Supermicro - Free user manual and instructions

USER MANUAL SuperServer E300-12C Supermicro

Black rectangular electronic device with a mesh grille and a control panel labeled 'RESET' (no visible text or symbols on the device body)

USER'S MANUAL

Revision 1.0

The information in this User's Manual has been carefully reviewed and is believed to be accurate. The vendor assumes no responsibility for any inaccuracies that may be contained in this document, and makes no commitment to update or to keep current the information in this manual, or to notify any person or organization of the updates. Please Note: For the most up-to-date version of this manual, please see our website at www.supermicro.com.

Super Micro Computer, Inc. ("Supermicro") reserves the right to make changes to the product described in this manual at any time and without notice. This product, including software and documentation, is the property of Supermicro and/or its licensors, and is supplied only under a license. Any use or reproduction of this product is not allowed, except as expressly permitted by the terms of said license.

IN NO EVENT WILL Super Micro Computer, Inc. BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, SPECULATIVE OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR INABILITY TO USE THIS PRODUCT OR DOCUMENTATION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN PARTICULAR, SUPER MICRO COMPUTER, INC. SHALL NOT HAVE LIABILITY FOR ANY HARDWARE, SOFTWARE, OR DATA STORED OR USED WITH THE PRODUCT, INCLUDING THE COSTS OF REPAIRING, REPLACING, INTEGRATING, INSTALLING OR RECOVERING SUCH HARDWARE, SOFTWARE, OR DATA.

Any disputes arising between manufacturer and customer shall be governed by the laws of Santa Clara County in the State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.

FCC Statement: This equipment has been tested and found to comply with the limits for a Class A or Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in industrial environment for Class A device or in residential environment for Class B device. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.

California Best Management Practices Regulations for Perchlorate Materials: This Perchlorate warning applies only to products containing CR (Manganese Dioxide) Lithium coin cells. "Perchlorate Material-special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate".

WARNING: This product can expose you to chemicals including lead, known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

The products sold by Supermicro are not intended for and will not be used in life support systems, medical equipment, nuclear facilities or systems, aircraft, aircraft devices, aircraft/emergency communication devices or other critical systems whose failure to perform be reasonably expected to result in significant injury or loss of life or catastrophic property damage. Accordingly, Supermicro disclaims any and all liability, and should buyer use or sell such products for use in such ultra-hazardous applications, it does so entirely at its own risk. Furthermore, buyer agrees to fully indemnify, defend and hold Supermicro harmless for and against any and all claims, demands, actions, litigation, and proceedings of any kind arising out of or related to such ultra-hazardous use or sale.

Manual Revision 1.0

Release Date: July 19, 2021

Unless you request and receive written permission from Super Micro Computer, Inc., you may not copy any part of this document. Information in this document is subject to change without notice. Other products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders.

Copyright © 2021 by Super Micro Computer, Inc.

All rights reserved.

Printed in the United States of America

Preface

About this Manual

This manual is written for professional system integrators and PC technicians. It provides information for the installation and use of the server. Installation and maintenance should be performed by experienced technicians only.

Please refer to the E300-12C server specifications page on our website for updates on supported memory, processors and operating systems (http://www.supermicro.com).

Notes

For your system to work properly, please follow the links below to download all necessary drivers/utilities and the user's manual for your server.

• Supermicro product manuals: http://www.supermicro.com/support/manuals/
• Product drivers and utilities: https://www.supermicro.com/wdl/driver
• Product safety info: http://www.supermicro.com/about/policies/safety_information.cfm

If you have any questions, please contact our support team at: [e-mail]

This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level.

Secure Data Deletion

A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/Lot9_Secure_Data_Deletion_Utility/

Warnings

Special attention should be given to the following symbols used in this manual.

Warning! Indicates important information given to prevent equipment/property damage or personal injury.

Warning! Indicates high voltage may be encountered when performing a procedure.

Contents

Chapter 1 Introduction

1.1 Overview....8
1.2 System Features 9

Front View....9

Control Panel....10

Rear View....11

Power Supply Indicators....12
Top View....13

1.3 System Architecture ....14

Main Components....14

1.4 Motherboard Layout....15

Quick Reference Table....16
Chipset Block Diagram....18

Chapter 2 Server Installation

2.1 Overview....19
2.2 Unpacking the System....19

2.3 Preparing for Setup....19

Choosing a Setup Location....19
Rack Precautions....20
Server Precautions....20
Rack Mounting Considerations....20

Ambient Operating Temperature....20
Airflow 21
Mechanical Loading....21
Circuit Overloading....21
Reliable Ground....21

2.4 Installing Rack Mounting Brackets....22

Chapter 3 Maintenance and Component Installation

3.1 Removing Power....23
3.2 Accessing the System....24
3.3 Processor and Heatsink Installation....25

Installing the LGA1200 Processor ....25

Installing an Active CPU Heatsink with Fan 27

Removing the Heatsink....29

3.4 Memory....30

Memory Support....30

General Guidelines for Optimizing Memory Performance 30

DIMM Installation 31

DIMM Removal 31

3.5 Motherboard Battery....32

3.6 Storage Drives....33

Hard Drives 33

Installing Drives....33

3.7 Solid State Storage ....35

M.2 35

3.8 Riser Card....37

3.9 System Cooling ....38

Installing Fans....38

3.10 BMC 40

3.11 Cable Routing Diagram....41

Chapter 4 Motherboard Connections

4.1 Power Connections 42
4.2 Headers and Connectors ....44
Control Panel 48
4.3 Input/Output Ports ....51
Rear I/O Ports....51
4.4 Jumpers....53
4.5 LED Indicators....56
4.6 Storage Ports ....57

Chapter 5 Software

5.1 Microsoft Windows OS Installation....58
5.2 Driver Installation....60
5.3 SuperDoctor® 5....61

Chapter 6 Optional Components

6.1 Optional Parts List....62
6.2 Rackmount Kit....62
6.3 SATA Cable 62

Chapter 7 Troubleshooting and Support

7.1 Information Resources....63

Website 63

Direct Links for the E300-12C System....63

Direct Links for General Support and Information....64

7.2 Troubleshooting Procedures 65

Before Power On 65

No Power 65

No Video ....65

System Boot Failure....66

Memory Errors 66

Losing the System's Setup Configuration....67

When the System Becomes Unstable....67

7.3 UEFI BIOS Recovery ....69

Overview 69

Recovering the UEFI BIOS Image....69

Recovering the Main BIOS Block with a USB Device....69

7.4 CMOS Clear....74

7.5 Where to Get Replacement Components....75

7.6 Reporting an Issue....75

Technical Support Procedures....75

Returning Merchandise for Service....75

Vendor Support Filing System ....76

7.7 Feedback....76

7.8 Contacting Supermicro....77

Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications

Contacting Supermicro

Headquarters

Address: Super Micro Computer, Inc.

980 Rock Ave.

San Jose, CA 95131 U.S.A.

Tel: [phone]

Fax: [phone]

Email: [e-mail] (General Information)

[e-mail] (Technical Support)

Website: www.supermicro.com

Europe

Address: Super Micro Computer B.V.

's-Hertogenbosch, The Netherlands

Tel: [phone]

Fax: [phone]

Email: [e-mail] (General Information)

[e-mail] (Technical Support)

[e-mail] (Customer Support)

Website: www.supermicro.nl

Asia-Pacific

Address: Super Micro Computer, Inc.

3F, No. 150, Jian 1st Rd.

Zhonghe Dist., New Taipei City 235

Taiwan (R.O.C)

Tel: [phone]

Fax: [phone]

Email: [e-mail]

Website: www.supermicro.com.tw

Chapter 1

Introduction

1.1 Overview

This chapter provides a brief outline of the functions and features of the SuperServer E300-12C. It is based on the X12SCV-LVDS motherboard and the CSE-E300 chassis.

The following provides an overview of the specifications and capabilities.

System Overview
Motherboard:X12SCV-LVDSChassis:CSE-E300	ProcessorSupport	65WIntel®10thGenerationCorei9/i7/i5/i3series,Pentium®,Celeron®,andXeon®W-1200series
	Memory	2 DIMM slots support up to 64GB of DDR4 Non-ECC/Non-ECC SO-DDR4 with speeds up to 2933MHz
	Drive Support	2 fixed 2.5" hard drive bays with bracket for 9.5mm thickness HDD when AOC area is not occupied
	Expansion Slots	1 PCIe 3.0 x16 slot1 M.2 E key PCIe 3.0 x1 supports 2230 Wi-fi module1 M.2 M key PCIe 3.0 x4 supports 2242/2280 storage
	I/O Ports	2 LAN RJ45 Gb Ethernet ports4 USB 3.2 ports (type A)1 DisplayPort2 HDMI 2.0 portsLine Out/Mic In ports2 SATA 3.0 ports1 TPM 2.0 header and chip
	System Cooling	2 4cm cooling fans1 fan for add-on card areaActive CPU heatsink for 1U system
	Power	1 external 180W DC power adapter
	Form Factor	1U; (WxHxD) 10 x 1.7 x 8.9in. (254 x 43 x 226mm)

Note: The Quick Reference Guide can be found on the product page for E300-12C.
Note: The following safety agency or regulatory models associated with the E300-12C have been certified as compliant with UL or CSA: E300-18, E300-A18X12.

1.2 System Features

The following views of the system display the main features. Refer to Appendix B for additional specifications.

Front View

Control Panel RESET

Figure 1-1. Front View

Information LED NIC LEDs HDD Power LED i 2 1 RESET Reset Power

Figure 1-2. Control Panel

Control Panel

Control Panel Features
Feature Description
Information LED See table below for details.
NIC2 LED Indicates network activity on LAN port 2 when flashing
NIC1 LED Indicates network activity on LAN port 1 when flashing
HDD LED Indicates activity on a hard drive when flashing.
Power LED	Indicates power is being supplied to the system power supply. This LED should normally be illuminated when the system is operating.
Reset Button The reset button is used to reboot the system.
Power Button	The main power button is used to apply or remove power from the power supply to the server. Turning off system power with this button removes the main power but maintains standby power. To perform many maintenance tasks, you must also unplug system before servicing.

Information LED
Status Description
Continuously on and red	An overheat condition has occurred. (This may be caused by cable congestion.)
Blinking red (1Hz) Fan failure, check for an inoperative fan.
Solid blue	UID has been activated locally to locate the server in a rack environment.
Blinking blue	UID has been activated using BMC to locate the server in a rack environment.

Rear View

Display Port Display Port HDMI Ports USB Ports LAN Ports Power Adapter Line Out/Mic In 3

Figure 1-3. System: Rear View

System Features: Rear

Feature Description

Power Adapter One DC power adapter

Display Port One display port

HDMI Ports Two HDMI 2.0 ports

USB Four USB 3.2 ports, type A

LAN Two LAN ports

Line Out/Mic In Line out port is on the left, mic in port is on the right

Expansion Slot Locations
Item Description
1	PCIe 3.0 x16 slot: standard low profile

Power Supply Indicators

Power Supply Indicators
Power Supply Condition Green LED	Amber LED
No AC power to power supply Off Off
Power supply critical events causing a shutdown/failure/OCP/OVP/fan failure/OTP/UVP	Off On
Power supply warning events when the power supply continues to operate, high temperature, over voltage, under voltage, etc.	Off Blinking at 1Hz
AC present and only 12VSB on (PS off) Blinking at 1Hz Off
Output ON and OK On Off
AC cord unplugged and in redundant mode	Off On

Top View

Power Supply Module Processor 2 M.2 Slots 2 DIMM Slots 2 System Fans

Figure 1-4. System: Top View

System Features: Top
Feature Description
Power Supply Single	180W module
M.2 slots Two NVMe	M.2 hybrid slots
DIMM slots Dual in-line memory module (DIMM) slots
Processor Intel Xeon	Scalable Processor
System fans Two 4cm	fans used to provide cooling for the system

1.3 System Architecture

This section covers the locations of the system electrical components and block diagrams of the motherboard and the overall system.

Main Components

RSC-RR1U-E16 X12SCV-LVDS

Figure 1-5. Main Component Locations

1.4 Motherboard Layout

Below is a layout of the X12SCV-LVDS motherboard with jumper, connector, and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information, and jumper settings, refer to Chapter 4 or the Motherboard Manual.

MIC IN LINE_OUT LAN1 LAN2 JBSPKR1 JMD2_SRW2 JPL1 SLOT7 JPL2 JPAC1 JMD2_SRW1 JPME2 JWD1 JI2C1 JMD1_SRW1 JI2C2 JMD2 I-SATA-1 JL1 JSD1 JD1 I-SATA-2 COM1/2 USB0/1 USB2/3 FAN2 FANA JSP4R1 JMD2_SRW2 JMD2_SRW1 JMD2_SRW1 JMD2 M2-H (PCIeSATA) JND2 M2-H (PCIeSATA) JSD1 JSD1 JSD1 JSD1 JSD1 JSD1 JSD1 JSD1 JSD1 JSD1 JSD1 JSD1 JSD1 JSD1 JSD1 JSD1 JSD1 JSD1 JSD1 JSD1 JSD1 JSD1 JSD1 JSD1 JSD1 JSD1

Figure 1-6. Motherboard Layout

Quick Reference Table
Jumper Description Default Setting (*)

JBT1 CMOS Clear Open (Normal)
JI2C1, J2C2 SMB to PCIe Slots Enable/Disable Pins 2-3 (Disabled)
JLCDPWR1 LVDS Panel VCC Power 3.3V/5V Pins 1-2 (3.3V)
JPAC1 Audio Enable Pins 1-2 (Enabled)
JPL1 LAN1 Enable/Disable Pins 1-2 (Enabled)
JPL2 LAN2 Enable/Disable Pins 1-2 (Enabled)
JPME2 Manufacturing Mode Pins 1-2 (Normal)
JPT1 Onboard TPM Module Enable/Disable Pins 2-3 (Disabled)
	JRF1	JRF2	PEG
JRF1, JRF2 Slot7 PCIe Bifurcation	Pins 1-2	Pins 1-2	x16*
	Pins 2-3	Pins 1-2	x8x8
	Pins 2-3	Pins 2-3	x8x4x4
JWD1 Watch Dog Timer	Pins 1-2 (Reset)
LED Description Status
LED1 Power LED	Solid Green: Power OnBlinking Green: S3 Status
Connector Description
BT1 Extended CMOS Battery
COM1/2 COM Header
FAN1 - FAN2, FANA Fan Headers
HDMI 1.4 High Definition Multimedia Interface 1.4
HDMI2.0, DP High Definition Multimedia Interface 2.0, DisplayPort
I-SATA1, I-SATA2 SATA 3.0 Ports
JD1 Speaker Header (Pins 1-4: Speaker, Pins 3-4: Buzzer)
JF1 Front Control Panel Header
JGP1 General Purpose I/O Header
JL1 Chassis Intrusion Header
JMD1 M.2 E-Key 2230 (PCIe x1/USB2.0) Slot
JMD2 M.2 M-Key 2242/2280 (PCIe x4/SATA) Slot
JPH1 4-pin HDD Power Connector
JPV1 8-pin 12V DC Power Connector for CPU (Required) or alternative single power for special enclosure when the 24-pin ATX power is not in use
JPW1 24-pin ATX Power Connector
JSD1 SATA DOM Power Connector
JSPKR1 Internal Speaker Header (supporting up to 2W)
JTPM1 Trusted Platform Module/Port 80 Connector
LAN1, LAN2 LAN Ports

Connector Description

LINE_OUT HD Audio Line Out

LVDS1 Low Voltage Differential Signaling (LVDS) Connector

MIC_IN HD Audio Mic In

MH1 - MH4 Mounting Holes

SLOT7 CPU PCIe 3.0 x16 Slot

USB0/1, 2/3 Front Accessible USB 2.0 Ports

USB4/5, 6/7 Back Panel USB 3.2 Ports

Chipset Block Diagram

graph TD
    A["PCIe x16 SLOT"] -->|PCIe3.0_x16 8.0GT/s Digital port 1| B["INTEL LGA1200"]
    C["Display Port"] -->|Digital port 2| B
    D["HDMI 1.4"] -->|Digital port 3| B
    E["HDMI 2.0 PS175"] -->|eDP| B
    F["LVDS 24bits PTN3460"] -->|eDP| B
    B -->|SVID| G["IMVP8"]
    B -->|DDR4 (CHA) 2999MHz| H["DIMMA1"]
    B -->|DDR4 (CHB) 2999MHz| I["DIMMB1"]
    J["M.2 2230 Wify card E key"] -->|PCIe3.0_x1 8GT/s| K["Intel PCH-H W480E"]
    L["M.2 2242/2280 Storage M key"] -->|PCIe3.0_x2 8GT/s| K
    M["2 X SATA-III"] -->|SATA-III 6Gb/s| K
    N["4 X USB 3.1 Rear TypeA*4"] -->|USB3.2 10Gbps USB2.0 480Mbps| K
    O["4 X USB 2.0 FRONT Internal header"] -->|USB3.2 10Gbps USB2.0 480Mbps| K
    K -->|PCIe["7"] USB3.0_CNVi_PCIE["5"]| P["PCIe2.0_x1 2.5GT/s PCIe2.0_x1 2.5GT/s eSPI"]
    K --> Q["GLAN1 I219LM"] --> R["RJ45"]
    K --> S["GLAN2 I210-AT"] --> T["RJ45"]
    K --> U["NCT5525D HWM"] --> V["COM1/2 Front"]
    K --> W["GPIO 8 bits Header PCA9554APW"]
    K --> X["Realtek ALC888S-VD2"]
    X -->|AZALIA| Y["FLASH SPI 32Mb TPM2.0 Header TPM 2.0"]
    X --> Z["SMBUS"]
    Z --> AA["Com1/2 Front"]
    AA --> AB["COM1/2 Front"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style K fill:#cfc,stroke:#333
    style L fill:#fcc,stroke:#333
    style M fill:#cff,stroke:#333
    style N fill:#ffc,stroke:#333
    style O fill:#ffc,stroke:#333
    style Q fill:#ffc,stroke:#333
    style R fill:#ffc,stroke:#333
    style S fill:#ffc,stroke:#333
    style T fill:#ffc,stroke:#333
    style U fill:#ffc,stroke:#333
    style V fill:#ffc,stroke:#333
    style W fill:#ffc,stroke:#333
    style X fill:#ffc,stroke:#333
    style Y fill:#ffc,stroke:#333
    style Z fill:#ffc,stroke:#333

Figure 1-7. Motherboard Block Diagram

Chapter 2

Server Installation

2.1 Overview

This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory, etc., refer to Chapter 3 for details on installing those specific components.

Caution: Electrostatic Discharge (ESD) can damage electronic components. To prevent such damage to PCBs (printed circuit boards), it is important to use a grounded wrist strap, handle all PCBs by their edges, and keep them in anti-static bags when not in use.

2.2 Unpacking the System

Inspect the box in which the SuperServer was shipped, and note if it was damaged in any way. If any equipment appears damaged, file a damage claim with the carrier who delivered it. Decide on a suitable location for the rack unit that will hold the server. It should be situated in a clean, dust-free area that is well ventilated. Avoid areas where heat, electrical noise, and electromagnetic fields are generated. It will also require a grounded AC power outlet nearby. Be sure to read the precautions and considerations noted in Appendix A.

2.3 Preparing for Setup

The box in which the system was shipped should include the rackmount hardware needed to install it into the rack. Please read this section in its entirety before you begin the installation.

Choosing a Setup Location

• The system should be situated in a clean, dust-free area that is well ventilated. Avoid areas where heat, electrical noise, and electromagnetic fields are generated.
• Leave enough clearance in front of the rack so that you can open the front door completely (\~25 inches) and approximately 30 inches of clearance in the back of the rack to allow sufficient space for airflow and access when servicing.
• This product should be installed only in a Restricted Access Location (dedicated equipment rooms, service closets, etc.).

- This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units.

Rack Precautions

• Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.
• In single rack installations, stabilizers should be attached to the rack. In multiple rack installations, the racks should be coupled together.
• Always make sure the rack is stable before extending a server or other component from the rack.
• You should extend only one server or component at a time - extending two or more simultaneously may cause the rack to become unstable.

Server Precautions

• Review the electrical and general safety precautions in Appendix A.
• Determine the placement of each component in the rack before you install the rails.
• Install the heaviest server components at the bottom of the rack first and then work your way up.
• Use a regulating uninterruptible power supply (UPS) to protect the server from power surges and voltage spikes and to keep your system operating in case of a power failure.
• Allow any drives and power supply modules to cool before touching them.
• When not servicing, always keep the front door of the rack and all covers/panels on the servers closed to maintain proper cooling.

Rack Mounting Considerations

Ambient Operating Temperature

If installed in a closed or multi-unit rack assembly, the ambient operating temperature of the rack environment may be greater than the room's ambient temperature. Therefore, consideration should be given to installing the equipment in an environment compatible with the manufacturer's maximum rated ambient temperature (TMRA).

Airflow

Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised.

Mechanical Loading

Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.

Circuit Overloading

Consideration should be given to the connection of the equipment to the power supply circuitry and the effect that any possible overloading of circuits might have on overcurrent protection and power supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.

Reliable Ground

A reliable ground must be maintained at all times. To ensure this, the rack itself should be grounded. Particular attention should be given to power supply connections other than the direct connections to the branch circuit (i.e. the use of power strips, etc.).

To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:

• This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
• When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.
• If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.
• Slide rail mounted equipment is not to be used as a shelf or a work space.

2.4 Installing Rack Mounting Brackets

The chassis can be mounted in a rack using two rack brackets and a two-part power adapter shelf bracket (optional, MCP-290-30002-0B).

1. Attach the rack brackets using three screws through the holes in each bracket to secure the bracket to the chassis.
2. Install the handles, using two screws through the bracket and into each handle.
3. If you are using the optional power adapter bracket, install the power adapter on its bracket. Place it as shown, then add the retention bracket using two screws.
4. Mount the power adapter bracket assembly on the right side of the chassis using three screws.

Rack Bracket Rack Bracket Power Adapter Bracket Power Adapter Retention Bracket

Figure 2-1. Installing Rack Mounting Brackets

Chapter 3

Maintenance and Component Installation

This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given.

Installation or replacement of most components require that power first be removed from the system. Please follow the procedures given in each section.

3.1 Removing Power

Use the following procedure to ensure that power has been removed from the system. This step is necessary when removing or installing non-hot-swap components or when replacing a non-redundant power supply.

1. Use the operating system to power down the system.
2. After the system has completely shut down, disconnect the AC power cord(s) from the power strip or outlet. (If your system has more than one power supply, remove the AC power cords from all power supply modules.)
3. Disconnect the power cord(s) from the power supply module(s).

3.2 Accessing the System

The CSE-E300 chassis features a removable top cover, which allows easy access to the inside of the chassis.

Removing the Top Cover

1. Begin by removing power from the system as described in Section 3.1.
2. Remove the two screws that hold the cover in place.
3. Slide the cover sideways as illustrated below to release the front and rear cover hooks from the chassis.
4. Lift the cover up and off the chassis.

Check that all ventilation openings on the top cover and the top of the chassis are clear and unobstructed.

Caution: Except for short periods of time, do not operate the server without the cover in place. The chassis cover must be in place to allow for proper airflow and to prevent overheating.

Technical diagram of a server rack with labeled components and directional arrow indicating assembly or movement.

Figure 3-1. Removing the Chassis Cover

3.3 Processor and Heatsink Installation

The processor (CPU) and processor carrier should be assembled together first to form the processor carrier assembly. This will be attached to the heatsink to form the processor heatsink module (PHM) before being installed onto the CPU socket.

Notes:

• Use ESD protection.
- Unplug the AC power cord from all power supplies after shutting down the system.
- Check that the plastic protective cover is on the CPU socket and none of the socket pins are bent. If they are, contact your retailer.
- When handling the processor, avoid touching or placing direct pressure on the LGA lands (gold contacts). Improper installation or socket misalignment can cause serious damage to the processor or CPU socket, which may require manufacturer repairs.
• Thermal grease is pre-applied on a new heatsink. No additional thermal grease is needed.
• Refer to the Supermicro website for updates on processor support.
- All graphics in this manual are for illustration only. Your components may look different.

Installing the LGA1200 Processor

1. Press the load lever down to release the load plate from its locked position.

1. Gently lift the load lever to open the load plate. Remove the plastic protective cover. Do not touch the CPU socket contacts.

Technical line drawing of a mechanical assembly with no visible text or symbols

1. Locate the triangle on the CPU and CPU socket, which indicates the location of Pin 1. Holding the CPU by the edges with your thumb and index finger, align the triangle on the CPU with the triangle on the socket. The CPU keys (the semi-circle cutouts) may also be aligned against the socket keys as a guide.

Pin 1

CPU / Socket Keys

1. Carefully lower the CPU straight down into the socket. Do not drop the CPU on the socket, or move it horizontally or vertically to avoid damaging the CPU or socket. Inspect the four corners of the CPU to make sure that the CPU is properly installed.

Technical line drawing of a mechanical component with no visible text or symbols

1. Close the load plate, then gently push down the load lever into its locked position.

CPU properly installed Load lever locked into place

Note: You can only install the CPU in one direction. Make sure it is properly inserted into the socket before closing the load plate. If it doesn't close properly, do not force it as it may damage your CPU. Instead, open the load plate again and double-check that the CPU is properly aligned.

Installing an Active CPU Heatsink with Fan

1. Locate the CPU fan header on the motherboard (FAN1: CPU FAN).

2. Position the heatsink so that the heatsink fan wires are closest to the CPU fan header and are not interfering with other components.

3. Inspect the CPU fan wires to make sure they are routed through the bottom of the heatsink.

4. Remove the thin layer of protective film from the heatsink. CPU overheating may occur if the protective film is not removed from the heatsink.

5. Apply the proper amount of thermal grease on the CPU. If your heatsink came with a thermal pad, please ignore this step.

Thermal Grease

Technical line drawing of a mechanical component with no visible text or symbols

1. Align the four heatsink fastener screws with the mounting holes on the motherboard. In a diagonal order (example: #1 and #2, then #3 and #4), screw the fasteners clockwise into the mounting holes.

Technical diagram of a CPU fan assembly with numbered components and exploded view

Lock Unlock

1. Once all four fasteners are secured, connect the heatsink fan wire connector to the CPU fan header.

Line drawing of hands connecting a cable to a terminal connector (no text or symbols)

Removing the Heatsink

Note: We do not recommend that the CPU or heatsink be removed. However, if you do need to remove the heatsink, please follow the instructions below to remove the heatsink and prevent damage done to the CPU or other components.

1. Unplug the power connector from the power supply.
2. Disconnect the heatsink fan connector from the CPU fan header.
3. Unscrew each fastener counterclockwise, lifting the fasteners upwards until they are loosened from the mounting holes.
4. Remove the heatsink from the CPU.

50L-76138.4 700000 Lock Unlock

3.4 Memory

Memory Support

The X12SCV-LVDS supports up to 64GB of Non-ECC/ECC DDR4 SODIMM memory with speeds of up to 2933MHz in two slots. Refer to the tables below for the recommended DIMM population order and additional memory information. Use our Product Resources page.

Recommended Population (Balanced)
DIMMA1 DIMMB1 Total System Memory
2GB 2GB 4GB
4GB 4GB 8GB
8GB 8GB
8GB 8GB 16GB
16GB 16GB
16GB 16GB 32GB
32GB 32GB
32GB 32GB 64GB

Check the Supermicro website for possible updates to memory support.

General Guidelines for Optimizing Memory Performance

• The blue slots must be populated first. DIMM slots must be populated in the following order: DIMMA1, DIMMB1.
• For optimal performance, use DDR4 memory of the same type, size, and speed.
• Mixed DIMM speeds can be installed. However, all DIMMs will run at the speed of the slowest DIMM.
• The motherboard will support odd-numbered modules. However, to achieve the best memory performance, a balanced memory population is recommended.

DIMM Installation

1. Install the desired number of SODIMMs into the memory slots, starting with DIMMA1 and then DIMMB1.

2. Align the key on the bottom of the SODIMM module against the receptive point on the memory slot. Take note of the notches on the side of the DIMM module and of the locking clips on the socket to avoid causing damage.

Module Notch Module Key Socket Key

1. Press the SODIMM module straight down into the socket with both hands until it is securely seated in the socket. The side clips will automatically lock the module into place.

Illustration showing two hands holding a computer RAM module with blue arrows indicating compression or disassembly (no text or symbols present)

DIMM Removal

Push the side clips away from the module to release it from the socket.

3.5 Motherboard Battery

The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard.

Replacing the Battery

Begin by removing power from the system.

1. Push aside the small clamp that covers the edge of the battery. When the battery is released, lift it out of the holder.
2. To insert a new battery, slide one edge under the lip of the holder with the positive (+) side facing up. Then push the other side down until the clamp snaps over it.

Note: Handle used batteries carefully. Do not damage the battery in any way; a damaged battery may release hazardous materials into the environment. Do not discard a used battery in the garbage or a public landfill. Please comply with the regulations set up by your local hazardous waste management agency to dispose of your used battery properly.

LITHIUM BATTERY BATTERY HOLDER OR LITHIUM BATTERY BATTERY HOLDER

Figure 3-2. Installing the Onboard Battery

Warning: There is a danger of explosion if the onboard battery is installed upside down (which reverses its polarities). This battery must be replaced only with the same or an equivalent type recommended by the manufacturer (CR2032).

3.6 Storage Drives

The system supports two fixed 2.5" storage drives when the PCIe riser card is removed, or one if the add-on card area is occupied. If two drives are used, one drive should be placed on top of the other where the add-on card can otherwise be installed. One is installed to a mounting tray inside the chassis and the other is installed with a bracket.

Note: Enterprise level hard disk drives are recommended for use in Supermicro chassis and servers. For information on recommended HDDs, visit the Supermicro website product pages.

Hard Drives

Your server may or may not have come with hard drives installed. Up to two 2.5" hard drives are supported by the chassis.

Installing Drives

The motherboard should be installed before installing the drive.

1. Make sure there is no power to the system as described in section 3.1 and remove the chassis cover.
2. Remove the screws securing the hard drive tray to the support bracket and set them aside for later use. Lift the tray out.

Technical line drawing of a server rack with internal components and mounting points (no text or symbols)

Figure 3-3. Attaching the Hard Drive to the Support Bracket

1. Place the drive into the tray and secure it to the tray with the screws provided with the drive.

2. Return the drive tray assembly into the chassis, aligning the tabs of the tray with the slots in the chassis. Secure the tray to the chassis support bracket with the screws previously set aside.

Technical line drawing of an internal electronic device with visible circuit boards and components (no text or labels)

Figure 3-4. Installing the Hard Drive

1. Attach the SATA cable from the drive to the SATA port on the motherboard. This cable carries both the SATA signal and the SATA power.

2. Reinstall the chassis cover and power up the system.

3.7 Solid State Storage

This motherboard supports two internally mounted solid state storage cards on M.2 slots supporting PCIe 3.0 x4, for NVMe storage of 2242/2280 length.

Note: The image below may not reflect the same layout as your system.

M.2

M.2 is formerly known as Next Generation Form Factor (NGFF). The X12SCV-LVDS deploys an M key (2242/2280) dedicated for SSD devices with the ultimate performance capability in a PCI Express 3.0 x4 (NVMe storage supporting 2242/2280 length) and an M.2 E key that supports 2230 length.

Installing the M.2 Card

1. Access the motherboard and locate the M.2 connector (Figure 1-3, JMD2: M2).
2. Gently insert the M.2 card into the connector.
3. Use a screw to secure the M.2 card to the M2_SRW1 or M2_SRW2 standoff.

M.2 2280 M.2 2230

Figure 3-5. Installing a PCIe Card and an M.2 Card

3.8 Riser Card

The system can support one PCIe x16 expansion card by means of an optional riser card. The riser card is inserted in the expansion slot on the motherboard. Installation of the riser card and riser card bracket is pictured below.

Note: The image below may not reflect the same layout as your system.

Riser Card Bracket Riser Card

Figure 3-6. Installing the Riser Card

3.9 System Cooling

Two replaceable 4cm fans provide the cooling for the system.

Make sure the chassis top cover makes a good seal so the cooling air circulates properly through the chassis.

SuperMicro UltraFlo 2 1 2 SUPERMICRO POWER/POWER/POWER/POWER POWER/POWER/POWER/POWER

Figure 3-7. Fan Positions

Installing Fans

The E300-12C chassis includes two pre-installed fans. One additional open slot is available so that one more fan may be added if additional cooling is required. These fans are NOT redundant, hot-plug, and so must be replaced when they fail. Replace any failed fan at your earliest convenience with the same type and model (the system can continue to run with a failed fan).

1. Power down the system as described in section 2.1 and remove the AC power cord and the chassis cover.
2. Remove the wiring of the failed fan from the motherboard.
3. Remove the screws securing the fan to the chassis wall and save them.
4. Lift the fan out of the chassis.

5. Align the replacement fan with the holes in the wall of the chassis.

6. Secure the fan to the chassis wall using the screws previously set aside.

7. Reconnect the fan wiring to motherboard.
8. Reinstall the chassis top cover, reconnect the AC power cord, and power up the system.

Technical line drawing of a server rack with internal components and mounting holes (no text or labels)

Figure 3-8. Replacing System Fans

Note: The figure above is intended to show fan location only. The serverboard may differ from that in the E300-12C.

3.10 BMC

The BMC can be reset using the button on the front control panel or on the chassis rear.

• Reset—Press and hold the button. After six seconds, the LED blinks at 2Hz. The BMC resets and the reset duration is \~250ms. Then the BMC starts to boot.
• Restore factory default configuration—Hold the button for 12 seconds. The LED blinks at 4Hz while defaults are configured.
• Firmware update—When the BMC firmware is updated, the UID LED blinks at 10Hz during the update.

BMC Reset Options
Event LED
Reset Blinks at 2Hz
Restore Defaults	Blinks at 4Hz
Update Blinks at 10Hz

3.11 Cable Routing Diagram

Refer to the diagram below for a representation of how the main cables are routed throughout the system. When disconnecting cables to add or replace components, refer to this diagram when adding or replacing components so you can reroute them in the same manner. Proper cable routing is important in maintaining proper airflow through the system.

SATA Cable CBL-SAST-0886 Power Cable CBL-0260L Fan Cables FAN-0065L4

Online Cable Matrix

Internal view of a computer motherboard showing CPU socket, drive dials, and circuit board (no readable text or symbols)

Figure 3-9. Cable Routing Diagram

Chapter 4

Motherboard Connections

This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1. More detail can be found in the Motherboard Manual. Please review the Safety Precautions in Appendix A before installing or removing components.

4.1 Power Connections

Two power connections supply the motherboard and several more supply for onboard devices.

ATX Power Supply Connector

The 24-pin power supply connector (JPW1) meets the ATX SSI EPS 12V specification. You must also connect the 8-pin (JPV1) processor power connector to the power supply.

ATX Power 24-pin Connector Pin Definitions
Pin# Definition Pin# Definition
13 +3.3V 1 +3.3V
14 -12V 2 +3.3V
15 Ground 3 Ground
16 PS_ON 4 +5V
17 Ground 5 Ground
18 Ground 6 +5V
19 Ground 7 Ground
20 Res (NC) 8 PWR_OK
21 +5V 9 5VSB
22 +5V 10 +12V
23 +5V 11 +12V
24 Ground 12 +3.3V

Required Connection

8-Pin Power Connector

JPV1 is an 8-pin 12V DC power input for CPU or alternative single power source for a special enclosure when the 24-pin ATX power is not in use. Refer to the table below for pin definitions.

8-pin PowerPin Definitions

Pin# Definition

1 - 4 Ground

5 - 8 P12V (12V Power)

Required Connection

4-pin HDD Power Connector

JPH1 is a 4-pin power connector that provides power to onboard HDD devices. Refer to the table below for pin definitions.

4-pin HDD Power Pin Definitions
Pin# Definition
1 12V
2 GND
3 GND
4 5V

4.2 Headers and Connectors

Fan Headers

There are three 4-pin fan headers on the motherboard. Although pins 1-3 of the fan headers are backward compatible with the traditional 3-pin fans, we recommend you use 4-pin fans to take advantage of the fan speed control via Pulse Width Modulation through the thermal management. This allows the fan speeds to be automatically adjusted based on the motherboard temperature.

Fan HeaderPin Definitions

Pin# Definition

1 Ground (Black)

2 2.5A/+12V (Red)

3 Tachometer

4 PWM_Control

Chassis Intrusion

A Chassis Intrusion header is located at JL1 on the motherboard. Attach the appropriate cable from the chassis to inform you of a chassis intrusion when the chassis is opened. Refer to the table below for pin definitions.

Chassis Intrusion Pin Definitions

Pin# Definition

1 Intrusion Input

2 Ground

General Purpose I/O Header

The JGP1 (General Purpose Input/Output) header is a general purpose I/O expander on a pin header via the SMBus. Each pin can be configured to be an input pin or output pin in 2.54mm pitch. Refer to the table below for pin definitions.

JGP1 Header Pin Definitions
Pin#	Definition
1	3.3V
2	Ground
3	GP0
4	GP1
5	GP2
6	GP3
7	GP4
8	GP5
9	GP6
10	GP7

Pin 10	Pin 9
Pin 8	Pin 7
Pin 6	Pin 5
Pin 4	Pin 3
Pin 2	Pin 1

CMOS Battery

BT1 is a 2-pin connector for an external CMOS battery. This connector is also used to clear the CMOS. To clear the CMOS, remove the battery, short pins 1-2 for more than 10 seconds, and then install the battery.

TPM/Port 80 Header

A Trusted Platform Module (TPM)/Port 80 header is located at JTPM1 to provide TPM support and Port 80 connection. Use this header to enhance system performance and data security. Refer to the table below for pin definitions. Please go to the following link for more information on the TPM: http://www.supermicro.com/manuals/other/TPM.pdf.

Trusted Platform Module Header Pin Definitions
Pin# Definition Pin# Definition
1 +3.3V 2 SPI_CS#
3 RESET# 4 SPI_MISO
5 SPI_CLK 6 GND
7 SPI_MOSI 8 NC
9 +3.3V Stdby 10 SPI_IRQ#

Disk-On-Module Power Connector

One power connector for SATA DOM (Disk-On-Module) devices is located at JSD1. Connect appropriate cables here to provide power support for your Serial Link DOM devices.

DOM Power Pin Definitions
Pin# Definition
1 5V
2 Ground
3 Ground

LVDS Connector

LVDS1 is the LVDS connector. LVDS (low-voltage differential signaling) is a high-speed digital interface that operates at low power. It is a type of connection that is mostly used with monitors.

M.2 Slot

The motherboard has two M.2 slots (JMD1 and JMD2). M.2 was formerly known as Next Generation Form Factor (NGFF) and serves to replace mini PCIe. M.2 allows for a variety of card sizes, increased functionality, and spatial efficiency. JMD1 supports an E-Key CNVi/PCIe 3.0 x1 device in the 2230 form factor, whereas JMD2 supports an M-Key SATA/PCIe 3.0 x4 device in the 2242 and 2280 form factors.

Buzzer

On the JD1 header, pins 1-4 are for the buzzer. If you wish to use an external speaker, connect its cable to this header.

BuzzerPin Definitions

Pin # Definition

1-4 Buzzer

Internal Speaker

The Internal Speaker (JSPKR1) is used to provide audible indications for various beep codes. Refer to the table below for pin definitions.

Internal SpeakerPin Definitions

Pin# Definition

1 SPEAKER_LN_OUT

2 SPEAKER_LP_OUT

3 SPEAKER_RN_OUT

4 SPEAKER_RP_OUT

COM Header

The motherboard has one COM header that provides two serial connections (COM1/2) and supports RS-232 function, utilizing Supermicro PN: CBL-CDAT-0604 or CBL-CUSB-0984 (not included).

COM Header (COM1/2)Pin Definitions
Pin# Definition Pin# Definition
1 DCDA 2 DSRA
3 RXDA 4 RTSA
5 TXDA 6 CTSA
7 DTRA 8 RIA
9 GND 10 N/A
11 DCDC 12 DSRC
13 RXDC 14 RTSC
15 TXDC 16 CTSC
17 DTRC 18 RIC
19 GND 20 N/A

Control Panel

JF1 contains header pins for various buttons and indicators that are normally located on a control panel at the front of the chassis. These connectors are designed specifically for use with Supermicro chassis. See the figure below for the descriptions of the front control panel buttons and LED indicators.

PWR Power Button Reset Reset Button 3.3V UID LED 3.3V Stby 3.3V Stby UID_SW 3.3V Stby X NMI 1 2 Ground Ground Power Fail LED OH/Fan Fail LED NIC2 Active LED NIC1 Active LED HDD LED PWR LED X Ground 19 20

Figure 4-1. JF1 Control Panel Pins

Power Button

The Power Button connection is located on pins 1 and 2 of JF1. Momentarily contacting both pins will power on/off the system. This button can also be configured to function as a suspend button. To turn off the power when the system is in suspend mode, press the button for 4 seconds or longer. Refer to the table below for pin definitions.

Power ButtonPin Definitions (JF1)

Pin# Definition

1 Signal

2 Ground

Reset Button

The Reset Button connection is located on pins 3 and 4 of JF1. Attach it to a hardware reset switch on the computer case to reset the system. Refer to the table below for pin definitions.

Reset ButtonPin Definitions (JF1)

Pin# Definition

3 Reset

4 Ground

Overheat (OH)/Fan Fail

Connect an LED cable to pins 7 and 8 of the Front Control Panel to use the Overheat/Fan Fail LED connections. The LED on pin 8 provides warnings of overheating or fan failure. Refer to the tables below for pin definitions.

OH/Fan Fail Indicator Status
State	Definition
Off Normal
On Overheat
Flashing Fan Fail

OH/Fan Fail LEDPin Definitions (JF1)
Pin#	Definition
7	3.3V
8	OH/Fan Fail LED

The NIC (Network Interface Controller) LED connection for LAN port 1 is located on pins 11 and 12 of JF1, and LAN port 2 is on pins 9 and 10. Attach the NIC LED cables here to display network activity. Refer to the table below for pin definitions.

NIC1/NIC2 LEDPin Definitions (JF1)
Pin#	Definition
9	3.3V Stby
10	NIC 2 Link LED
11	3.3V Stby
12	NIC 1 Link LED

HDD LED

The HDD LED connection is located on pins 13 and 14 of JF1. Attach a cable to pin 14 to show hard drive activity status. Refer to the table below for pin definitions.

HDD LEDPin Definitions (JF1)

Pins Definition

13 3.3V

14 HDD Active

Power LED

The Power LED connection is located on pins 15 and 16 of JF1. Refer to the table below for pin definitions.

Power LEDPin Definitions (JF1)
Pins Definition
15 3.3	Stby
16 PWR LED

NMI Button

The non-maskable interrupt (NMI) button header is located on pins 19 and 20 of JF1. Refer to the table below for pin definitions.

NMI ButtonPin Definitions (JF1)

Pins Definition

19 Control

20 Ground

4.3 Input/Output Ports

Rear I/O Ports

See the figure below for the locations and descriptions of the I/O ports on the rear of the motherboard.

Diagram showing 11 labeled electronic device components with numbered labels and connectors

Rear I/O Ports
#	Description	#	Description	#	Description
1	DisplayPort 5 USB6 (3.2) 9	LAN2
2	HDMI 2.0 6 USB5 (3.2) 10	LINE_OUT
3	HDMI 1.4	7	USB4 (3.2)	11	MIC_IN
4	USB7 (3.2) 8 LAN1

HDMI and HDMI 2.0 Port

Two HDMI (High Definition Multimedia Interface) ports are on the I/O back panel. This connector is used to display both high definition video and digital sound through an HDMI-capable display, using a single HDMI cable (not included). The motherboard also offers an HDMI 2.0 port and an HDMI 1.4 port. HDMI 2.0 allows faster frame rates and is backward compatible with previous HDMI versions. This port provides Intel HD Graphics digital output with resolution up to 4096x2160 at 60Hz Refresh Rate with HDR.

DP (DisplayPort)

There is one DisplayPort on the I/O back panel. DisplayPort, developed by the VESA consortium, delivers digital display and fast refresh rate. It can connect to virtually any display using a DisplayPort adaptor for devices such as VGA, DVI, or HDMI. This port provides Intel HD Graphics digital output with resolution up to 4096x2304 at 60Hz Refresh Rate.

LAN Ports

Two Gigabit Ethernet ports (LAN1/2) are located on the I/O back panel. All of these ports accept RJ45 cables. Refer to the table below for pin definitions.

LAN PortPin Definition
Pin# Definition Pin# Definition
1 TX_D1+ 5 TX_D3+
2 TX_D1- 6 TX_D3-
3 TX_D2+ 7 TX_D4+
4 TX_D2- 8 TX_D4-

High Definition Audio Ports

The green jack on the I/O back panel audio port is the Line Out connection and the pink jack is the Mic In connection.

HD AudioPin Definitions
Color Definition
Green Line Out
Pink Mic In

Universal Serial Bus (USB) Ports

There are four USB 3.2 ports (USB4/5 and USB6/7) located on the I/O back panel. The motherboard also has two front access USB 2.0 headers (USB0/1 and USB2/3). The onboard headers can be used to provide front side USB access with a cable (not included).

Front Panel USB 0/1, 2/3 (2.0)Pin Definitions
Pin# Definition Pin# Definition
1 +5V	2 +5V
3 USB_PN2	4 USB_PN3
5 USB_PP2 6 USB_PP3
7 Ground	8 Ground
9 Key	10	Ground

Back Panel USB (3.2) Header Pin Definitions
Pin# Definition		Pin# Definition
1	GND	11	GND
2 TX1+	12	TX2-
3 TX1-	13	TX2+
4 GND	14	GND
5 RX1+	15	RX2-
6 RX1-	16	RX2+
7 GND	17	GND
8 D1+	18	D2+
9 D1-	19	D2-
10	VBUS1	20	VBUS2

4.4 Jumpers

Explanation of Jumpers

To modify the operation of the motherboard, jumpers are used to choose between optional settings. Jumpers create shorts between two pins to change the function associated with it. Pin 1 is identified with a square solder pad on the printed circuit board. See the motherboard layout page for jumper locations.

Note: On a two-pin jumper, "Closed" means the jumper is on both pins and "Open" indicates the jumper is either on only one pin or has been completely removed.

Connector Pins Jumper Setting 3 2 1 3 2 1

CMOS Clear

JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS.

To Clear CMOS

1. First power down the system and unplug the power cord(s).
2. Remove the cover of the chassis to access the motherboard.
3. Remove the onboard battery from the motherboard.
4. Short the CMOS pads with a metal object such as a small screwdriver for at least four seconds.
5. Remove the screwdriver (or shorting device).
6. Replace the cover, reconnect the power cord(s), and power on the system.

Note: Clearing CMOS will also clear all passwords.

Do not use the PW_ON connector to clear CMOS.

Watch Dog Timer

Watchdog (JWD1) is a system monitor that can reboot the system when a software application hangs. Close pins 1-2 to reset the system if an application hangs. Close pins 2-3 to generate a non-maskable interrupt (NMI) signal for the application that hangs. Refer to the table below for jumper settings. The Watchdog must also be enabled in the BIOS.

Watch DogJumper Settings
Jumper Setting Definition
Pins 1-2 Reset
Pins 2-3 NMI
Open Disabled

TPM Enable

Use JPT1 to enable or disable the onboard TPM2.0. Refer to the table below for jumper settings.

TPM Enable/DisableJumper Settings

Jumper Setting Definition

Pins 1-2 Enabled

Pins 2-3 Disabled (Default)

LAN1/LAN2 Enable/Disable

Use jumper JPL1 to enable or disable LAN port 1 and JPL2 to enable or disable LAN port 2.

LAN1/2 Enable/DisableJumper Settings

Jumper Setting Definition

Pins 1-2 Enabled (Default)

Pins 2-3 Disabled

Front Panel Audio Enable

JPAC1 allows you to enable or disable the onboard audio support. The default position is on pins 1 and 2 to enable onboard audio connections. Refer to the table below for jumper settings.

Front Panel Audio EnableJumper Settings

Jumper Setting Definition

Pins 1-2 Enabled (Default)

Pins 2-3 Disabled

LVDS Power Voltage

Use this jumper to select the power voltage for the LVDS panel. Make sure that the specifications of the cable are compatible with the panel to prevent damage.

LVDS Voltage SelectionJumper Settings
Jumper Setting Definition
Pins 1-2 3.3V (Default)
Pins 2-3 5V

ME Manufacturing Mode

Close pins 2-3 of jumper JPME2 to bypass SPI flash security and force the system to operate in the manufacturing mode, which will allow the user to flash the system firmware from a host server for system setting modifications. Refer to the table below for jumper settings.

ME Manufacturing ModeJumper Settings

Jumper Setting Definition

Pins 1-2 Normal (Default)

Pins 2-3 Manufacturing Mode

Slot7 PCIe Bifurcation

Use JRF1 and JRF2 to adjust the PCIe lane options on Slot 7 expansion slot. The options are x16, x8x8, or x8x4x4.

PCIe BifurcationJumper Settings
JRF1 JRF2 PEG
Pins 1-2 Pins	1-2 x16 (Default)
Pins 2-3 Pins	1-2 x8x8
Pins 2-3 Pins	2-3 x8x4x4

SMBus to PCIe Slots

Use jumpers J ^2 C1 and J ^2 C2 to enable PCIe SMB (System Management Bus) support to improve system management for the onboard PCIe slot.

SMBus to PCIe SlotsJumper Settings

Jumper Setting Definition

Pins 1-2 Enabled

Pins 2-3 Disabled (Default)

4.5 LED Indicators

LAN LEDs

Two LAN ports (LAN 1/2) are located on the I/O back panel of the motherboard. Each Ethernet LAN port has two LEDs. The green LED indicates activity, while the other Link LED may be green, amber, or off to indicate the speed of the connection. Refer to the tables below for more information.

LAN Activity LED (Right)LED State
Color Status Definition
Green Flashing Active

LAN Link LED (Left)LED State

LED Color Definition

Green 100/10Mbps

Yellow/Amber 1Gbps

Power LED

LED1 is the Power LED. When this LED is lit, it means power is present on the motherboard. In suspend mode, this LED will blink on and off. Be sure to turn off the system and unplug the power cord(s) before removing or installing components.

Power LED Indicator
LED Color Definition
Off	System Off(power cable not connected)
Green System	On

4.6 Storage Ports

SATA Ports

There are two SATA 3.0 ports supported by the Intel PCH W480E chipset. SATA ports provide serial-link signal connections, which are faster than the connections of Parallel ATA.

Note: For more information on the SATA HostRAID configuration, please refer to the Intel SATA HostRAID user's guide posted on our website at https://www.supermicro.com/support/manuals/.

Chapter 5

Software

After the hardware has been installed, you can install the Operating System (OS), configure RAID settings, and install the drivers.

5.1 Microsoft Windows OS Installation

If you will be using RAID, you must configure RAID settings before installing the Windows OS and the RAID driver. Refer to the RAID Configuration User Guides posted on our website at www.supermicro.com/support/manuals.

Installing the OS

1. Create a method to access the MS Windows installation ISO file. That might be a DVD, perhaps using an external USB/SATA DVD drive, or a USB flash drive, or the IPMI KVM console.
2. Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
3. Boot from a bootable device with Windows OS installation. You can see a bootable device list by pressing F11 during the system startup.

Please select boot device: ATEN Virtual CDROM YSOJ → IPMI virtual drive (Legacy) ASUS SDRW-08D2S-U F601 → USB DVD device (Legacy) USB FLASH DRIVE PMAP → USB flash drive with OS installation (Legacy) IBA 40-10G Slot 1900 v1060 → PXE boot (Legacy) UEFI: ATEN Virtual CDROM YSOJ → IPMI virtual drive (UEFI) UEFI: ASUS SDRW-08D2S-U F601 → USB DVD device (UEFI) UEFI: Built-in EFI Shell Enter Setup ↑ and ↓ to move selection ENTER to select boot device ESC to boot using defaults

Figure 5-1. Select Boot Device

1. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on the "Load driver" link in the bottom left corner.

Where do you want to install Windows? Name Total size Free space Type Refresh Delete Format New Load driver Extend We couldn't find any drives. To get a storage driver, click Load driver. Next

Figure 5-2. Load Driver Link

To load the driver, browse the USB flash drive for the proper driver files.

• For RAID, choose the SATA/sSATA RAID driver indicated, then choose the storage drive on which you want to install it.

• For non-RAID, choose the SATA/sSATA AHCI driver indicated, then choose the storage drive on which you want to install it.

• Once all devices are specified, continue with the installation.

• After the Windows OS installation has completed, the system will automatically reboot multiple times.

5.2 Driver Installation

The Supermicro website contains drivers and utilities for your system at https://www.supermicro.com/wdl/driver. Some of these must be installed, such as the chipset driver.

After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to a USB flash drive or a DVD. (You may also use a utility to extract the ISO file if preferred.)

Another option is to go to the Supermicro website at http://www.supermicro.com/products/. Find the product page for your motherboard, and "Download the Latest Drivers and Utilities". Insert the flash drive or disk and the screenshot shown below should appear.

SUPERMICRO X12SCV-LVDS Motherboard Drivers & Tools (Win10) Intel W480 Chipset X12SCV-LVDS SUPERMICRO Computer Inc. Intel Chipset INF files Microsoft .Net Framework 4.8 (Optional) Realtek High Definition Audio Driver Intel Graphics Media Accelerator Driver Intel Rapid Storage Technology Intel USB 3.0 Drivers Intel PRO Network Connections Drivers Intel Management Engine SUPERMICRO SuperDoctor 5 Build driver diskettes and manuals Browse CD Auto Start Up Next Time For more information, please visit SUPERMICRO's web site.

Figure 5-3. Driver & Tool Installation Screen

Note: Click the icons showing a hand writing on paper to view the readme files for each item. Click the computer icons to the right of these items to install each item (from top to the bottom) one at a time. After installing each item, you must re-boot the system before moving on to the next item on the list. The bottom icon with a CD on it allows you to view the entire contents.

5.3 SuperDoctor® 5

The Supermicro SuperDoctor 5 is a hardware monitoring program that functions in a command-line or web-based interface in Windows and Linux operating systems. The program monitors system health information such as CPU temperature, system voltages, system power consumption, and fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

SuperDoctor 5 comes in local and remote management versions and can be used with Nagios to maximize your system monitoring needs. With SuperDoctor 5 Management Server (SSM Server), you can remotely control power on/off and reset chassis intrusion for multiple systems with SuperDoctor 5 or IPMI. SD5 Management Server monitors HTTP, FTP, and SMTP services to optimize the efficiency of your operation.

SuperDoctor 5 Health Info System Info Configuration Export Power Control Select Language : English [Admin] Login Motherboard: X8DTU-LN4+ Fan Speed FAN S FAN B Status Chassis Infinu Voltage CPU1 Vccr CPU1 DIMM +1.5 V +3 V +5V58 +12 V +1.1 V +1.3VCC +1.3VSR VBAT Temperature 33/91.4 System Temp PI-DMM/A 40/104 PI-DMM/A 41/105.8 PI-DMM/A 42/107.6 PS Status

Figure 5-4. SuperDoctor 5 Interface Display Screen (Health Information)

Chapter 6

Optional Components

This chapter describes optional system components and installation procedures.

6.1 Optional Parts List

Optional Parts List
Description Part Number Quantity
Rackmount Kit MCP-290-30002-0B 1
SATA Cable CBL-0473L 1

6.2 Rackmount Kit

The server can be mounted in a rack using an optional rackmount kit (MCP-290-30002-0B). The kit consists of two rack brackets and a two-part power adapter shelf bracket. See Section 2.4 for installation information regarding the rackmount kit.

6.3 SATA Cable

One straight-straight, 21cm, 30AWG SATA cable (CBL-0473L) is used to install additional SATA drives.

Chapter 7

Troubleshooting and Support

7.1 Information Resources

Website

A great deal of information is available on the Supermicro website, supermicro.com.

SUPERMICRO TECHNOLOGY & OUR PLANET Supermicro Resource-Saving Systems: Reduce Cost and Environmental Impact

Figure 7-1. Supermicro Website

• Specifications for servers and other hardware are available by clicking the menu icon, then selecting the Products option.
• The Support option offers downloads (manuals, BIOS/BMC, drivers, etc.), FAQs, RMA, warranty, and other service extensions.

Direct Links for the E300-12C System

Web SYS-E300-12C specifications page

X12SCV-LVDS motherboard page for links to the Quick Reference Guide, User Manual, validated storage drives, etc.

Direct Links for General Support and Information

Frequently Asked Questions

Add-on card descriptions

TPM User Guide

General Memory Configuration Guide: X12

IPMI User Guide

SuperDoctor5 Large Deployment Guide

For validated memory, use our Product Resources page

Product Matrices page for links to tables summarizing specs for systems, motherboards, power supplies, riser cards, add-on cards, etc.

Security Center for recent security notices

Supermicro Phone and Addresses

7.2 Troubleshooting Procedures

Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures or Returning Merchandise for Service section(s) in this chapter. Power down the system before changing any non-hot-swap hardware components.

Before Power On

1. Make sure that there are no short circuits between the motherboard and chassis.
2. Disconnect all ribbon/wire cables from the motherboard, including those for the keyboard and mouse.
3. Remove all add-on cards.
4. Install the CPU (making sure it is fully seated) and connect the front panel connectors to the motherboard.

No Power

1. Make sure that there are no short circuits between the motherboard and the chassis.
2. Make sure that the ATX power connectors are properly connected.
3. Check that the 115V/230V switch, if available, on the power supply is properly set.
4. Turn the power switch on and off to test the system, if applicable.
5. The battery on your motherboard may be old. Check to verify that it still supplies \~3VDC. If it does not, replace it with a new one.

No Video

1. If the power is on, but you have no video, remove all add-on cards and cables.
2. Use the speaker to determine if any beep codes are present. Refer to Appendix A for details on beep codes.
3. Remove all memory modules and turn on the system (if the alarm is on, check the specs of memory modules, reset the memory, or try a different one).

System Boot Failure

If the system does not display POST (Power-On-Self-Test) or does not respond after the power is turned on, check the following:

1. Check for any error beep from the motherboard speaker.

2. If there is no error beep, try to turn on the system without DIMM modules installed. If there is still no error beep, replace the motherboard.

3. If there are error beeps, clear the CMOS settings by unplugging the power cord and contacting both pads on the CMOS clear jumper (JBT1).

4. Remove all components from the motherboard, especially the DIMM modules. Make sure that system power is on and that memory error beeps are activated.

5. Turn on the system with only one DIMM module installed. If the system boots, check for bad DIMM modules or slots by following the Memory Errors Troubleshooting procedure in this chapter.

Memory Errors

When a no-memory beep code is issued by the system, check the following:

1. Make sure that the memory modules are compatible with the system and are properly installed. See Chapter 2 for installation instructions. (For memory compatibility, refer to the "Tested Memory List" link on the motherboard's product page to see a list of supported memory.)
2. Check if different speeds of DIMMs have been installed. It is strongly recommended that you use the same RAM type and speed for all DIMMs in the system.
3. Make sure that you are using the correct type of ECC DDR4 modules recommended by the manufacturer.
4. Check for bad DIMM modules or slots by swapping a single module among all memory slots and check the results.

Losing the System's Setup Configuration

1. Make sure that you are using a high-quality power supply. A poor-quality power supply may cause the system to lose the CMOS setup information. Refer to Chapter 2 for details on recommended power supplies.
2. The battery on your motherboard may be old. Check to verify that it still supplies \~3VDC. If it does not, replace it with a new one.
3. If the above steps do not fix the setup configuration problem, contact your vendor for repairs.

When the System Becomes Unstable

A. If the system becomes unstable during or after OS installation, check the following:

1. CPU/BIOS support: Make sure that your CPU is supported and that you have the latest BIOS installed in your system.
2. Memory support: Make sure that the memory modules are supported by testing the modules using memtest86 or a similar utility.

Note: Click on the "Tested Memory List" link on the motherboard's product page to see a list of supported memory.

1. HDD support: Make sure that all hard disk drives (HDDs) work properly. Replace the bad HDDs with good ones.

2. System cooling: Check the system cooling to make sure that all heatsink fans and CPU/system fans, etc., work properly. Check the hardware monitoring settings in the IPMI to make sure that the CPU and system temperatures are within the normal range. Also check the front panel Overheat LED and make sure that it is not on.

3. Adequate power supply: Make sure that the power supply provides adequate power to the system. Make sure that all power connectors are connected. Please refer to our website for more information on the minimum power requirements.

4. Proper software support: Make sure that the correct drivers are used.

B. If the system becomes unstable before or during OS installation, check the following:

1. Source of installation: Make sure that the devices used for installation are working properly, including boot devices such as CD/DVD.
2. Cable connection: Check to make sure that all cables are connected and working properly.
3. Using the minimum configuration for troubleshooting: Remove all unnecessary components (starting with add-on cards first), and use the minimum configuration (but with the CPU

and a memory module installed) to identify the trouble areas. Refer to the steps listed in Section A above for proper troubleshooting procedures.

1. Identifying bad components by isolating them: If necessary, remove a component in question from the chassis, and test it in isolation to make sure that it works properly. Replace a bad component with a good one.
2. Check and change one component at a time instead of changing several items at the same time. This will help isolate and identify the problem.
3. To find out if a component is good, swap this component with a new one to see if the system will work properly. If so, then the old component is bad. You can also install the component in question in another system. If the new system works, the component is good and the old system has problems.

7.3 UEFI BIOS Recovery

Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update. If you do update the BIOS, do not shut down or reset the system while the BIOS is updating to avoid possible boot failure.

Overview

The Unified Extensible Firmware Interface (UEFI) provides a software-based interface between the operating system and the platform firmware in the pre-boot environment. The UEFI specification supports an architecture-independent mechanism that will allow the UEFI OS loader stored in an add-on card to boot the system. The UEFI offers clean, hands-off management to a computer during system boot.

Recovering the UEFI BIOS Image

A UEFI BIOS flash chip consists of a recovery BIOS block and a main BIOS block (a main BIOS image). The recovery block contains critical BIOS codes, including memory detection and recovery codes for the user to flash a healthy BIOS image if the original main BIOS image is corrupted. When the system power is turned on, the recovery block codes execute first. Once this process is complete, the main BIOS code will continue with system initialization and the remaining POST (Power-On Self-Test) routines.

Note 1: Follow the BIOS recovery instructions below for BIOS recovery when the main BIOS block crashes.

Note 2: When the BIOS recovery block crashes, you will need to follow the procedures to make a Returned Merchandise Authorization (RMA) request. Also, you may use the Supermicro Update Manager (SUM) Out-of-Band (https://www.supermicro.com.tw/products/nfo/SMS_SUM.cfm) to reflash the BIOS.

Recovering the Main BIOS Block with a USB Device

This feature allows the user to recover the main BIOS image using a USB-attached device without additional utilities used. A USB flash device such as a USB Flash Drive, or a USB CD/DVD ROM/RW device can be used for this purpose. However, a USB Hard Disk drive cannot be used for BIOS recovery at this time.

The file system supported by the recovery block is FAT (including FAT12, FAT16, and FAT32) which is installed on a bootable or non-bootable USB-attached device. However, the BIOS might need several minutes to locate the SUPER.ROM file if the media size becomes too large due to the huge volumes of folders and files stored in the device.

To perform UEFI BIOS recovery using a USB-attached device, follow the instructions below.

1. Using a different machine, copy the "Super.ROM" binary image file into the Root "\" directory of a USB device or a writable CD/DVD.

Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website at www.supermicro.com to download the BIOS package. Extract the BIOS binary image into a USB flash device and rename it "Super.ROM" for the BIOS recovery use.

Note 2: Before recovering the main BIOS image, confirm that the "Super.ROM" binary image file you download is the same version or a close version meant for your motherboard.

1. Insert the USB device that contains the new BIOS image ("Super.ROM") into your USB drive and reset the system when the following screen appears.

SUPERIOR BMC IP:10.132.161.13 PEI--Could Not Find Recovery Image... 87

1. After locating the healthy BIOS binary image, the system will enter the BIOS Recovery menu as shown below.

Aptio Setup Utility - Copyright (C) 2017 American Megatrends, Inc. Main Advanced Event Loss [PWI] Recovery Security Boot Save a Exit Please select blocks you want to update Boot (View) [Enabled] Boot Block Update [Enabled] ►Proceed with flash update Set this option to reset NWMV to default values +: Select Screen T4: Select Item Enter: Select +/-F Change Out. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Version 2.19.1766. Copyright (C) 2017 Realizes Megatrends, Inc.

Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below.

1. When the screen as shown above displays, use the arrow keys to select the item "Proceed with flash update" and press the key. You will see the BIOS recovery progress as shown in the screen below.

Note: Do not interrupt the BIOS flashing process until it has completed.

Aotio Setup Utility - Copyright (C) 2017 American Megatrends, Inc. WARNING System firmware is being updated. Keyboard is locked. DO NOT TURN THE POWER OFF Once firmware update is completed press any key to reboot the system Program new data Write new boot block... 178 +: Select Screen T4: Select item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save a Exit ESC: Exit Version 2.19.1266. Copyright (C) 2017 American Megatrends, Inc.

1. After the BIOS recovery process is complete, press any key to reboot the system.

Aoio Setup Utility - Copyright (C) 2017 American Megatrends, Inc. Recovery WARNING: System firmware is being updated. keyboard is locked. DO NOT TURN THE POWER OFF !!! Once firmware update is completed press any key to reboot the system. Flash update Flash update completed. Press any key to reset the system +: Select Screen #: Select Item enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save a Exit ESG: Exit Version 2.15.1256. Copyright (C) 2017 American Megatrends, Inc.

1. Using a different system, extract the BIOS package into a USB flash drive.

2. Press continuously during system boot to enter the BIOS Setup utility. From the top of the tool bar, select Boot to enter the submenu. From the submenu list, select Boot Option #1 as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell]. Press to save the settings and exit the BIOS Setup utility.

Auto Setup Utility - Copyright (C) 2017 American Megatrends, Inc. Main Advanced Event Loss IPMS Security Boot Save & Exit Boot Configuration Boot mode select [DUAL] LEGACY to EPI Support [Disabled] FIXED BOOT ORDER Priorities Boot Option #3 [DEFI: HMI/DEFI: No...] Boot Option #2 [DW/DVD] Boot Option #3 [USB Hard Disk] Boot Option #4 [USB CD/DVI] Boot Option #5 [USB Key/SemDisk] Boot Option #6 [USB Flopyd] Boot Option #7 [USB Lan] Boot Option #8 [Network: IBM GE SI...] Boot Option #9 [UEFI Hard Disk] Boot Option #10 [UEFI CD/DVD] Boot Option #11 [UEFI USB Hard Disk] Boot Option #12 [UEFI USB CD/DVI] Boot Option #13 [UEFI USB Key/UEFI...] Boot Option #14 [UEFI USB Flopyd] Boot Option #15 [UEFI USB Lan] Boot Option #16 [UEFI Network] Boot Option #17 [Hard Disk] Add New Boot Option Sets the system boot order +: Select Screen T4: Select Item Enter: Select +/-: Change Out, F1: General help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Version 2.19.1268. Copyright (C) 2017 American Megatrends, Inc.

1. When the UEFI Shell prompt appears, type fs# to change the device directory path. Go to the directory that contains the BIOS package you extracted earlier from Step 6. Enter flash.nsh BIOSname.### at the prompt to start the BIOS update process.

LEFI Interactive Shell v2.1 ESK 11 LEFI v2.50 (American MegaTrends, 0x00890XX) Mapping table F50: A106(0):H0D0(0):BLK1; PcJ001(0x0)/PcI(0x14,0x0)/USB(0x11,0x0)/H01_MER,0xG7901D72,0x806,0x1 OR3532) BLK0: A106(0): PcJ001(0x0)/PcI(0x14,0x0)/USB(0x11,0x0) Press F50 is 1 seconds to sub startup.shr or any other key to continue. Shell (f50) F50: VCD BLKOS F50:VAPLOOS> CD SKAPME2_0362017 F50:VAPLOOS/SKAPME2_0362617\ flash.nsh X13P07.5X

Note: Do not interrupt this process until the BIOS flashing is complete.

Done. [Access Ows Part Ex] Index 0x51: 0x18 Done. ********************************************************************** * Program BIOS and ME (including RDT) regions... ********************************************************************** AMD Firmware Update Utility v5.05.01.1317 Copyright ©2017 American Registrends Inc. All Rights Reserved. OPUD = 50692 Reading Flash ....... done - ME Data Size checking . ok - FFS checksums ....... ok - Check BookLayout ....... ok, Erasing Boot Block ....... done Updating Boot Block ....... done Verifying Boot Block ....... done Zrusing Mesh Block ....... 0x00/32000 (OK)

Verifying NKB Book ....../... done - Update success for FSR - Update success for DT. - Successful Update Recovery Loader to (PRx!! - Successful Update MF3B11- - Successful Update RTR11- - Successful Update NFS, [W61 and W821] - Successful Update F500 and UTK11 - ML Entire Image update success !!. WARNING : System must power-off to have the changes take effect! Moving FS01:AFUDOS/SJPM2E_0316207/4dtx64.efi -> FS01:AFUDOS/SJPM2E_03162017/f dt.smc - [OK] Moving FS01:AFUDOS/SJPM2E_0316207/aufexfiv64.efi -> FS01:AFUDOS/SJPM2E_0316201 7aufexf1.smc - [OK] ****************************************************************************************** * • Please ignore this 'Shell cannot read from file - device error' • Warning message due to it does not impact flashing process. * ****************************************************************************************** Delating ' Delete successful. F500-> _

1. The screen above indicates that the BIOS update process is complete. When you see the screen above, unplug the AC power cable from the power supply, clear CMOS, and plug the AC power cable in the power supply again to power on the system.
2. Press continuously to enter the BIOS Setup utility.
3. Press to load the default settings.
4. After loading the default settings, press to save the settings and exit the BIOS Setup utility.

7.4 CMOS Clear

JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS.

To Clear CMOS

1. First power down the system completely.
2. Remove the cover of the chassis to access the motherboard.
3. Remove the onboard battery from the motherboard.
4. Short the CMOS pads with a metal object such as a small screwdriver for at least four seconds.
5. Remove the screwdriver or shorting device.
6. Replace the cover, reconnect the power cords, and power on the system.

Notes: Clearing CMOS will also clear all passwords.

Do not use the PW_ON connector to clear CMOS.

JBT1 contact pads

7.5 Where to Get Replacement Components

If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com. Click the "Where to Buy" tab.

7.6 Reporting an Issue

Technical Support Procedures

Before contacting Technical Support, please take the following steps. If your system was purchased through a distributor or reseller, please contact them for troubleshooting services. They have the best knowledge of your specific system configuration.

1. Please review the Troubleshooting Procedures in this manual and Frequently Asked Questions on our website before contacting Technical Support.
2. BIOS upgrades can be downloaded from our website. Note: Not all BIOS can be flashed depending on the modifications to the boot block code.

3. If you still cannot resolve the problem, include the following information when contacting us for technical support:

4. System, motherboard, and chassis model numbers and PCB revision number

5. BIOS release date/version (this can be seen on the initial display when your system first boots up)
6. System configuration

An example of a Technical Support form is posted on our website. Distributors: For immediate assistance, please have your account number ready when contacting our technical support department by email.

Returning Merchandise for Service

A receipt or copy of your invoice marked with the date of purchase is required before any warranty service will be rendered. You can obtain service by calling your vendor for a Returned Merchandise Authorization (RMA) number. When returning to the manufacturer, the RMA number should be prominently displayed on the outside of the shipping carton, and mailed prepaid or hand-carried. Shipping and handling charges will be applied for all orders that must be mailed when service is complete.

For faster service, RMA authorizations may be requested online (http://www.supermicro.com/support/rma/).

Whenever possible, repack the chassis in the original Supermicro carton, using the original packaging material. If these are no longer available, be sure to pack the chassis securely, using packaging material to surround the chassis so that it does not shift within the carton and become damaged during shipping.

This warranty only covers normal consumer use and does not cover damages incurred in shipping or from failure due to the alteration, misuse, abuse, or improper maintenance of products.

During the warranty period, contact your distributor first for any product problems.

Vendor Support Filing System

For issues related to Intel, use the Intel IPS filing system:

https://www.intel.com/content/www/us/en/design/support/ips/training/welcome.html

For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative.

7.7 Feedback

Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at [e-mail] to provide feedback on our manuals.

7.8 Contacting Supermicro

Headquarters

Address: Super Micro Computer, Inc.

980 Rock Ave.

San Jose, CA 95131 U.S.A.

Tel: [phone]

Fax: [phone]

Email: [e-mail] (General Information)

[e-mail] (Technical Support)

Website: www.supermicro.com

Europe

Address: Super Micro Computer B.V.

's-Hertogenbosch, The Netherlands

Tel: [phone]

Fax: [phone]

Email: [e-mail] (General Information)

[e-mail] (Technical Support)

[e-mail] (Customer Support)

Website: www.supermicro.nl

Asia-Pacific

Address: Super Micro Computer, Inc.

3F, No. 150, Jian 1st Rd.

Zhonghe Dist., New Taipei City 235

Taiwan (R.O.C)

Tel: [phone]

Fax: [phone]

Email: [e-mail]

Website: www.supermicro.com.tw

Appendix A

Standardized Warning Statements for AC Systems

About Standardized Warning Statements

The following statements are industry standard warnings, provided to warn the user of situations which have the potential for bodily injury. Should you have questions or experience difficulty, contact Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components.

Read this appendix in its entirety before installing or configuring components in the Supermicro chassis.

These warnings may also be found on our website at http://www.supermicro.com/about/policies/safety_information.cfm.

Warning Definition

Warning! This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents.

警告の定義

この警告サインは危険を意味します。

Installation Instructions

Warning! Read the installation instructions before connecting the system to the power source.

設置手順書

Warning! This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 250 V, 20 A.

サーキット・ブレーカー

Power Disconnection Warning

Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components.

CAUTION: This unit has redundant power sources. Please disconnect all the power cords before servicing.

電源切断の警告

Equipment Installation

Warning! Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

機器の設置

Warning! This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security. (This warning does not apply to workstations).

アクセス制限区域

Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions

電池の取り扱い

Redundant Power Supplies

Warning! This unit might have more than one power supply connection. All connections must be removed to de-energize the unit.

冗長電源装置

Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing.

バックプレーンの電圧

Comply with Local and National Electrical Codes

Warning! Installation of the equipment must comply with local and national electrical codes.

地方および国の電気規格に準拠

Warning! Ultimate disposal of this product should be handled according to all national laws and regulations.

製品の廃棄

Warning! Hazardous moving parts. Keep away from moving fan blades. The fans might still be turning when you remove the fan assembly from the chassis. Keep fingers, screwdrivers, and other objects away from the openings in the fan assembly's housing.

ファン・ホットスワップの警告

Power Cable and AC Adapter

Warning! When installing the product, use the provided or designated connection cables, power cables, and AC adaptors. Using any other cables and adaptors could cause a malfunction or a fire. Electrical Appliance and Material Safety Law prohibits the use of UL or CSA-certified cables (that have UL/CSA shown on the cord) for any other electrical devices than products designated by Supermicro only.

電源コードとACアダプター

System Specifications

Processors

Intel W-1200 series, 10th Generation Core i9/i7/i5/i3 series, Pentium, Celeron, and Xeon processors with a thermal design power (TDP) of up to 65W in an LGA1200 socket Note: Refer to the motherboard specifications pages on our website for updates to supported processors.

Chipset

Intel PCH W480E

BIOS

128Mb AMI BIOS® SPI Flash BIOS

Memory

Two slots support up to 64GB of DDR4 Non-ECC/Non-ECC SO-DDR4 with speeds up to 2933MHz; DIMM size up to 64GB

Storage Drives

Two (one when add-on card area is occupied) fixed 2.5" hard drive bays; one with bracket, one on base mount

PCI Expansion Slots

One PCIe Express 3.0 x16 slot One M.2 E key PCIe 3.0 x1 supports 2230 Wi-fi module One M.2 M key PCIe 3.0 x4 supports 2242/2280 storage

Input/Output

Network: Two LAN ports
SATA: Two SATA 3.0 ports
USB: Two USB 3.2 ports (type A)
Video : One DisplayPort, two HDMI 2.0 ports
Audio: One Mic In jack, one Line Out jack
TPM: One TPM 2.0 header and chip

Motherboard

X12SCV-LVDS; 6.7" (W) x 6.7" (L) (170.18mm x 170.18mm)

Chassis

CSE-E300; Mini-ITX, 10 x 1.7 x 8.9" / 254 x 43 x 226mm (W x H x D)

System Cooling

CPU Active Cooler; one 4cm high performance system fan plus one 4cm fan for cooling add-on card area

Power Supply

Model: MCP-250-10133-ON AC Input Voltages: 110-240V Rated Input Frequency: 50-60Hz Rated Output Power: 180W Single Rated Output Voltages: +12V (15A)

Operating Environment

Operating Temperature: 0°C to 60°C (32°F to 140°F) Non-operating Temperature: -30°C to 60°C (-22°F to 140°F) Operating Relative Humidity: 10% to 85% (non-condensing) Non-operating Relative Humidity: 10% to 95% (non-condensing)

Regulatory Compliance

FCC, ICES, CE, VCCI, RCM, UKCA, NRTL, CB

Applied Directives, Standards

EMC/EMI: 2014/30/EU (EMC Directive)

Electromagnetic Compatibility Regulations 2016

FCC Part 15 Subpart B

ICES-003

VCCI-CISPR 32

AS/NZS CISPR 32

EN/BS 55032

EN/BS 55035

EN/BS 61000-3-2

EN/BS 61000-3-3

EN/BS 61000-4-2

EN/BS 61000-4-3

EN/BS 61000-4-4

EN/BS 61000-4-5

EN/BS 61000-4-6

EN/BS 61000-4-8

EN/BS 61000-4-11

Product Safety: 2014/35/EU (LVD Directive)

UL/CSA 62368-1 (USA and Canada)

Electrical Equipment (Safety) Regulations 2016

IEC/EN 62368-1

Environment: 2011/65/EU (RoHS Directive)

EC 1907/2006 (REACH)

2012/19/EU (WEEE Directive)

Perchlorate Warning

California Best Management Practices Regulations for Perchlorate Materials: This Perchlorate warning applies only to products containing CR (Manganese Dioxide) Lithium coin cells. "Perchlorate Material-special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate"