PDU20BVHVIEC24F - Inverter CyberPower - Free user manual and instructions

USER MANUAL PDU20BVHVIEC24F CyberPower

Power Distribution Unit

Illustration of a long rectangular electronic component with multiple ports and a button, no text or symbols present.

Table of Contents

Model List ....1

PDU Naming Convention ....1

Package Contents 2

Safety Precautions 2

Installation 3

Horizontal Installation ....3

Vertical Installation with Brackets ... 4

Vertical Installation -

Keyhole Mounts (0U models only) ...5

Cord Retention Tray installation ..... 5

Meter Configuration 5

Electrical Installation 6

Troubleshooting 6

Product Features

Technical Specification 7

Basic Series (1U 20A)....7

Basic Series (1U 30A)......8

Basic Series (OU 10A)....9

Basic Series (OU 20A)....10

Basic Series (0U 30A)....11

Metered Series (0U 20A)....12

Metered Series (0U 30A)....13

Warranty & Service ....14

Model List:

Basic Series:

PDU20BHVT8R	PDU20BHVIEC8R
PDU20BHVT10R	PDU20BHVIEC10R
PDU20BHVT12R	PDU20BHVIEC12R
	PDU20BHVIEC12Ra
PDU30BT8F8R	PDU30BHVT8R
PDU30BT10F10R	PDU30BHVT10R
	PDU30BHVT12R

Basic Series (0U):

PDU10BVHVIEC16F
PDU10BVHVIEC20F
PDU20BVHVT16F	PDU20BVHVIEC16F
PDU20BVHVT20F	PDU20BVHVIEC20F
PDU20BVHVT24F	PDU20BVHVIEC24F
PDU20BVHVT32F	PDU20BVHVIEC32F
PDU20BVHVT38F	PDU20BVHVIEC38F
PDU30BVT14F	PDU30BVHVT16F
PDU30BVT16F	PDU30BVHVT20F
PDU30BVT20F	PDU30BVHVT32F
PDU30BVT28F	PDU30BVHVT38F
PDU30BVT32F

Metered Series (0U):

PDU20MVHVT20F	PDU20MVHVIEC24F
PDU20MVHVT30F	PDU20MVHVIEC30F
PDU20MVHVT38F	PDU20MVHVIEC38F
PDU30MVT24F	PDU30MVHVT20F
PDU30MVT32F	PDU30MVHVT30F
	PDU30MVHVT38F

PDU Naming Convention:

1. Amperage: Amperage - 15A, 20A, 30A
2. Series: B:=Basic M:=Metered SW:=Switched
3. Rack Space: NULL:=Horizontal V:=Vertical
4. Input Voltage: NULL: =120V HV: = High Voltage - 200V to 230V
5. Plug Type: NULL: =NEMA 5-15P / 5-20P
   T: = Twist (NEMA L5-L6 Plug) IEC: = (IEC C14/C20)
6. Outlet Number Front Number of Outlets followed by F - Example 8F
7. Outlet Number Rear Number of Outlets followed by R - Example 8R
8. Network Management NET

Package Contents

PDU (1)

Cord Retention Tray (1/2/3/4 pcs - varies by model)

Mounting Brackets

Horizontal Installation Used (1 set)

Vertical Installation Vertical Mounting Brackets (1 set) Used (1 set) (for 0U models only)

Bracket Mounting Screws M4 X 6 (4pcs)

Cord Retention Tray Mounting Screws M3 X 6 (4/8/12/16 pcs - varies by model)

Keyhole Mounting Pegs (2pcs) with Screws M4 X 6 (2pcs) (for 0U models only)

Cable Tie (12/ 15/ 21/ 24/ 30/ 36/ 45/ 48/ 57 pcs - varies by model) for Cord Retention Tray

Ground Screw M5 X 6 (1 pcs)

Documentation:

User's Manual

Product Registration Card

Check

Before using, please check to ensure the package contains all the items shown above. If there are missing parts please contact CyberPower technical support at www.cyberpower.com or call 1-877-297-6937.

Safety Precautions - Read the following before installing or operating the Power Distribution Unit (PDU):

1. CAUTION! Use ONLY the supplied hardware (including screws, pegs and cord retainer clips) to attach the mounting brackets. Using different hardware or improper installations may cause damage that is NOT covered by this warranty.
2. The PDU must only be plugged into a three-wire, grounded outlet on a circuit protected by a fuse or circuit breaker. Connection to any other type of power outlet may result in a shock hazard.
3. Do not use extension cords or adapters with this PDU.
4. Never install a PDU, or associated wiring or equipment, during a lightning storm.
5. Check that the power cord, plug, and socket are in good condition.
6. The socket-outlet shall be installed near the equipment and shall be easily accessible.
7. CAUTION! To prevent the risk of fire or electric shock, this PDU should be installed in a temperature and humidity controlled indoor area free of conductive contaminants. Do not install this PDU where excessive moisture or heat is present.

Installation

Horizontal Installation (1U models only)

Step 1 – Mounting bracket installation

Technical line drawing of a mechanical or electronic component with mounting flanges and connectors (no text or symbols)

Install the screws (M4 X 6) in holes diagonal from each other.

Step 2 – PDU Mounting

Technical line drawing of a server rack with vertical racks and a central connector (no text or symbols)

Install the PDU using fasteners compatible with the rack.

Vertical Installation with Brackets

Step 1 - Mounting bracket installation

Install the screws (M4 X 6) in holes diagonal from each other.

Step 2 – PDU Mounting

Technical line drawing of a vertical metal frame structure with mounting holes and internal components (no text or symbols)

Install the PDU using fasteners compatible with the rack.

Vertical Installation with Brackets (0U models only)

Step 1 - Mounting bracket installation

Technical line drawing of two mechanical components with cross-bracing and mounting holes (no text or symbols)

Attach the Vertical Mounting Brackets to the PDU with the 4 supplied Bracket Mounting Screws (M4 X 6).

Step 2 – PDU Mounting

Two vertical metal bars with textured ends, one extending to the right and the other to the left (no text or symbols)

Vertical Installation with Keyhole Mounts (0U Models)

Step 1 – Keyhole Mount installation

Technical line drawing of two mechanical components with pin holes (no text or symbols)

Attach the Keyhole Mounting Pegs to the PDU with the 2 supplied Bracket Mounting Screws (M4 X 6).

Step 2 – PDU Mounting

Diagram showing light bulb arrangement with directional arrows and circuit symbols

Align the the Keyhole Mounts to the Keyhole Slots on the rack. Insert and slide down to lock firmly into place.

Cord Retention Tray installation (Optional for both horizontal and vertical installations)

Adjust the length of the Cord Retention Tray till the screw hole on the Tray and PDU are aligned.

Technical line drawing of a multi-chamber industrial device with mounting holes and a close-up inset showing internal components (no text or symbols)

Attach the Cord Retention Tray to the PDU with the 4 supplied Cord Retention Tray Mounting Screws (M3 X 6). Tighten the Cord Retention Tray with the screw on it.

Technical line drawing of a multi-chamber electronic device with ports and connectors (no text or symbols)

Use the Cable Ties provided to fasten each power cord to the Cord Retention Tray.

Meter Configuration

Depending on installation method (vertical or horizontal), the LED Meter may need to be rotated, before installation, for proper orientation.

Diagram showing two electrical circuit setups with switches, transformers, and a battery, indicating rotation or connection states.

Use a screwdriver to gently remove the LED Meter. Rotate the LED Meter 90 degrees, and insert back into the PDU.

Electrical Installation

Step 1 – Receptacle evaluation

Ensure that the plug type of your PDU unit (e.g. NEMA 5-15P, NEMA 5-20P, NEMA L5-30P) matches the wall receptacle type that you are using.

PDU must be plugged into a three-wire, grounded wall receptacle only. The wall receptacle must also be connected to an appropriate branch circuit/main with fuse or circuit breaker protection. Connection to any other type of wall receptacle may result in a shock hazard.

Step 2 – Plug the PDU into the wall receptacle

Diagram of a multi-pin network switch with a cable connecting to a terminal outlet (no text or labels)

Step 3 – Attach equipment

Before attaching equipment, it is important to calculate the total load that you will be placing on the PDU. It is extremely important not to exceed the PDU's maximum current load (as outlined in the Specifications section). In order to determine your total load, simply add up the amperage of your devices and ensure that it does not exceed the unit's capacity.

Line drawing of a rectangular electronic device with multiple ports and mounting holes (no text or symbols)

Troubleshooting

Problem Possible Cause Solution
PDU Outlets do not provide power to connected equipment	1. Open breaker2. Loose power cord	Reset Breaker check if plug is completely connected.If the problem remains contact tech support.
Amperage displayed on Amperage Meter exceeds the unit's capability (Metered type only)	1. Overload2. Amperage meter is damaged	The meter will flash when overloaded.Reduce the load on the PDU until the overload is gone.If the problem remains contact tech support.
Circuit breaker has tripped	1. Sustained overload2. Excessive ambient or internal temperatures.3. Faulty breaker	Reset Breaker.If the problem remains contact tech support.

Basic Series (1U 20A)

Product Features

Front View

Pure electrical circuit lines without any symbols

A. Mounting Bracket

Back View

Twist Type

A C1

A. Mounting Bracket
B. Back Outlets (IEC 320 C13)
C. Back Outlets (IEC 320 C19)
D. Circuit Breaker

E. External Site Ground
F. AC Power Cord
G. Cord Retention Tray

Screw Holes

IEC Type

A C D

A. Mounting Bracket
B. Back Outlets (IEC 320 C13)
C. Circuit Breaker

D. External Site Ground
E. AC Inlet (IEC 320 C20)
F. Cord Retention Tray

Screw Holes

Technical Specifications

Model Name	PDU20BHVT8RPDU20BHVT10RPDU20BHVT12R	PDU20BHVIC8RPDU20BHVIC10RPDU20BHVIC12RPDU20BHVIC12Ra
Input
Voltage	200~230V
Max Current	20 A
Regulatory Derated Input Current	16A
Circuit Breaker	15 A	20 A
Plug Type	NEMA L6-20P	IEC 320 C20
Power Cord Length	10 ft	10 ft
Output
Voltage	200~230V	200~230V
Max Current	20 A	20 A
Outlet Type(Quantity)	IEC 320 C19(2)/C13(6)IEC 320 C19(2)/C13(8)IEC 320 C13(12)	IEC 320 C13(8)IEC 320 C13(10)IEC 320 C13(12)IEC 320 C19(2)/C13(10)
Indicators
LED Indicators	N/A
Meter Readout	N/A
Physical
Dimension (WxDxH)	17.5" x 1.5" x 1.75" / 44.5 x 3.81 x 4.45 cm
Environmental
Humidity	Operating 0 to 95% Non-condensingNon-Operating 0 to 95% Non-condensing
Altitude	Operating 0ft to 10,000ftNon-Operating 0ft to 50,000ft
Temperature	Operating 32F to 95FNon-Operating 5F to 113F
Safety Approvals
Certifications	ETL (test followed UL 60950-1 )RoHS
Warranty	Lifetime

Basic Series (1U 30A)

Product Features

Front View

Normal Type

A1 D D D D D D D A1

A. Mounting Bracket B. LED Indicators C. Front Bank 1 Outlets

High Voltage Type

ColorPower A B

A. Mounting Bracket B. LED Indicators

Back View

Normal Type

A D R D D D D D D D +0

A. Mounting Bracket B. Circuit Breaker (Bank 1) C. Rear Bank 2 Outlets D. External Site
Ground E.Circuit Breaker (Bank 2) F.AC Power Cord G.Cord Retention Tray Screw Holes

High Voltage Type

DARK2.0 A C H

A. Mounting Bracket B. Bank 2 Outlets C. Bank 1 Outlets D. Circuit Breaker (Bank 2)
E.Circuit Breaker (Bank 1) F.External Site Ground G.AC Power Cord
H. Cord Retention Tray Screw Holes

Technical Specifications

Model Name	PDU30BT8F8RPDU30BT10F10R	PDU30BHVT8RPDU30BHVT10RPDU30BHVT12R
Input
Voltage	100 ~ 125 V	200~230V
Max Current	30 A
Regulatory Derated Input Current	24A
Circuit Breaker	20 A x 2	16 A x 2
Plug Type	NEMA L5-30P	NEMA L6-30P
Power Cord Length	12 ft	10 ft
Output
Voltage	100-125 V	200-230V
Max Current	30 A	30 A
Outlet Type(Quantity)	NEMA 5-20R(16)NEMA 5-20R(20)	IEC 320 C19(2)/C13(6)IEC 320 C19(2)/C13(8)IEC 320 C13(12)
Indicators
LED Indicators	Bank1(GREEN) - Bank2(GREEN)
Meter Readout	N/A
Physical
Dimension (WxDxH)	17.5"x2.25"x1.75" / 44.5x5.72x4.45 cm	17.5"x1.5"x1.75" / 44.5x3.81x4.45 cm
Environmental
Humidity	Operating 0 to 95% Non-condensingNon-Operating 0 to 95% Non-condensing
Altitude	Operating 0ft to 10,000ftNon-Operating 0ft to 50,000ft
Temperature	Operating 32F to 95FNon-Operating 5F to 113F
Safety Approvals
Certifications	ETL (test followed UL 60950-1)RoHS
Warranty	Lifetime

Basic Series (0U 10A)

Product Features

Front View Back View

A B C F D E

A. AC Inlet
(IEC 320 C14)
B. Circuit Breaker
C. External Site Ground
D. Front Outlets
E. Cord Retention Tray
Screw Holes

A B B A

A. Bracket Screw Hole
B. Keyhole Mount Peg
Screw Holes

Technical Specifications

Model Name	PDU10BVHVIEC16FPDU10BVHVIEC20F
Input
	V032~002egatioV
Max Current	10 A
Input Current	10 A
rekaerB tiucriC	10 A
Plug Type	IEC C14
	tf 01htgneL droC reR
Output
	V032~002egatioV
tn@bla	10 A
Outlet Type(Quantity)	IEC 320 C13(16)IEC 320 C19(4)/C13(16)
Indicators
LED Indicators	N/A
Meter Readout	N/A
Physical
Dimension (WxDxH)	1.75"x1.5"x24" / 4.45x3.81x60.96 cm1.75"x1.5"x36" / 4.45x3.81x91.44 cm
Environmental
Humidity	Operating 0 to 95% Non-condensingNon-Operating 0 to 95% Non-condensing
Altitude	Operating 0ft to 10,000ftNon-Operating 0ft to 50,000ft
Temperature	Operating 32F to 95FNon-Operating 5F to 113F
Safety Approvals
Certifications	ETL (test followed UL 60950-1 )RoHS
Warranty	Lifetime

Basic Series (0U 20A)

Product Features
Front View Back View

A. B C Twist Type: A. AC Power Cord B. Circuit Breaker C. External Site Ground D. Front Outlets E. Front Outlets F. Cord Retention Tray Screw Holes A. Bracket Screw Hole B. Keyhole Mount Peg Screw Holes High Voltage Type: A. AC Inlet (IEC 320 C20) B. Circuit Breaker C. External Site Ground D. Front Outlets E. Front Outlets F. Cord Retention Tray Screw Holes

Technical Specifications

Model Name	PDU20BVHVT16FPDU20BVHVT20FPDU20BVHVT24FPDU20BVHVT32FPDU20BVHVT38F	PDU20BVHVIEC16FPDU20BVHVIEC20FPDU20BVHVIEC24FPDU20BVHVIEC32FPDU20BVHVIEC38F
Input
Voltage	200~230V
Max Current	20 A
Regulatory Derated Input Current	16A
Circuit Breaker	16 A
Plug Type	NEMA L6-20P	IEC 320 C20
		tf 01tf 01htgne_drc
Output
		egatN V032-002V032-
Max Current	20 A	20 A
Outlet Type( Quantity)	IEC 320 C13(16)IEC 320 C19(4)/C13(16)IEC 320 C19(4)/C13(20)IEC 320 C19(8)/C13(24)IEC 320 C19(8)/C13(30)
Indicators
LED Indicators	N/A
Meter Readout	N/A
Physical
Dimension (WxDxH)	1.75" x 1.5" x 24" / 4.45 x 3.81 x 60.96 cm1.75" x 1.5" x 36" / 4.45 x 3.81 x 91.44 cm1.75" x 1.5" x 48" / 4.45 x 3.81 x 121.92cm1.75" x 1.5" x 60" / 4.45 x 3.81 x 152.40 cm1.75" x 1.5" x 70" / 4.45 x 3.81 x 177.80 cm
Environmental
Humidity	Operating 0 to 95% Non-condensingNon-Operating 0 to 95% Non-condensing
Altitude	Operating 0ft to 10,000ftNon-Operating 0ft to 50,000ft
Temperature	Operating 32F to 95FNon-Operating 5F to 113F
Safety Approvals
Certifications	ETL (test followed UL 60950-1)RoHS
Warranty	Lifetime

Basic Series (0U 30A)

Product Features

Front View A B C D E Normal Type: A. AC Power Cord B. External Site Ground C. Circuit Breaker (Bank 1) F D. Circuit Breaker (Bank 2) E. Cord Retention Tray Screw Holes F. Front Outlets(Bank1) G. Front Outlets(Bank2) B S F High Voltage Type: A. AC Power Cord B. Circuit Breaker (Bank 1) C. Circuit Breaker (Bank 2) D. External Site Ground E. Front Outlets(Bank 1) F. Front Outlets(Bank 2) G. Cord Retention Tray Screw Holes Back View A B C D E G F C B C High Voltage Type: A. AC Power Cord B. Bracket Screw Hole C. Keyhole Mount Peg Screw Holes A B C H B

Technical Specifications

Model Name	PDU30BVT14FPDU30BVT16FPDU30BVT20FPDU30BVT28FPDU30BVT32F	PDU30BVHVT16FPDU30BVHVT20FPDU30BVHVT32FPDU30BVHVT38F
Input
		V032-002V 521
Max Current	30 A
Regulatory Derated Input Current	24A
		2 x A 612 x A 02n
Plug Type	NEMA L5-30P	NEMA L6-30P
Power Cord Length	10 ft	10 ft
Output
		V032-002V 521
Max Current	30 A	30 A
Outlet Type(Quantity)	NEMA 5-20R(14)NEMA 5-20R(16)NEMA 5-20R(20)NEMA 5-20R(28)NEMA 5-20R(32)	IEC 320 C13(16)IEC 320 C19(4)/C13(16)IEC 320 C19(8)/C13(24)IEC 320 C19(8)/C13(30)
Indicators
LED Indicators	N/A
Meter Readout	N/A
Physical
Dimension (WxDxH)	1.75"x2.25"x24" / 4.45x5.72x60.96 cm1.75"x2.25"x36" / 4.45x5.72x91.44 cm1.75"x2.25"x48" / 4.45x5.72x121.92cm1.75"x2.25"x60" / 4.45x5.72x152.40 cm1.75"x2.25"x70" / 4.45x5.72x177.80 cm	1.75"x1.5"x24" / 4.45x3.81x60.96 cm1.75"x1.5"x36" / 4.45x3.81x91.44 cm1.75"x1.5"x60" / 4.45x3.81x152.40 cm1.75"x1.5"x70" / 4.45x3.81x177.80 cm
Environmental
Humidity	Operating 0 to 95% Non-condensingNon-Operating 0 to 95% Non-condensing
Altitude	Operating 0ft to 10,000ftNon-Operating 0ft to 50,000ft
Temperature	Operating 32F to 95FNon-Operating 5F to 113F
Safety Approvals
Certifications	ETL (test followed UL 60950-1 )RoHS
Warranty	Lifetime

Product Features
Front View

Twist Type: A. AC Power Cord B. Circuit Breaker C. External Site Ground D. Front Outlets E. Meter Readout F. Front Outlets G. Cord Retention Tray Screw Holes High Voltage Type: AAC Inlet (IEC 320 C20) B. Circuit Breaker C. External Site Ground D. Front Outlets E.Meter Readout F.Front Outlets G.Cord Retention Tray Screw Holes

Back View

A. Bracket Screw Hole B. Keyhole Mount Peg Screw Holes

Technical Specifications

Model Name	PDU20MVHVT20FPDU20MVHVT30FPDU20MVHVT38F	PDU20MVHVIEC24FPDU20MVHVIEC30FPDU20MVHVIEC38F
Input
Voltage	200~230V
Max Current	20 A
Regulatory Derated Input Current	16A
Circuit Breaker	16 A
Plug Type	NEMA L6-20P	IEC 320 C20
		tf 01tf 01htgne L dr
Output
		V032-002V032-
Max Current	20 A	20 A
Outlet Type( Quantity)	IEC 320 C19(4)/C13(16)IEC 320 C19(6)/C13(24)IEC 320 C19(8)/C13(30)	IEC 320 C19(4)/C13(20)IEC 320 C19(6)/C13(24)IEC 320 C19(8)/C13(30)
Indicators
LED Indicators	N/A
Meter Readout	Amperage
Physical
Dimension (WxDxH)	1.75" x 1.5" x 48" / 4.45 x 3.81 x 121.92 cm1.75" x 1.5" x 60" / 4.45 x 3.81 x 152.40 cm1.75" x 1.5" x 70" / 4.45 x 3.81 x 177.80 cm
Environmental
Humidity	Operating 0 to 95% Non-condensingNon-Operating 0 to 95% Non-condensing
Altitude	Operating 0ft to 10,000ftNon-Operating 0ft to 50,000ft
Temperature	Operating 32F to 95FNon-Operating 5F to 113F
Safety Approvals
Certifications	ETL (test followed UL 60950-1 )RoHS
Warranty	Lifetime

Metered Series (0U 30A)

Product Features

Front View A B C D E Normal Type: A. AC Power Cord B. External Site Ground C. Circuit Breaker (Bank 1) D. Circuit Breaker (Bank 2) E. Cord Retention Tray Screw Holes F. Front Outlets (Bank 1) G. Meter Readout (Bank 1) H. Meter Readout (Bank 2) I. Front Outlets (Bank 2) Back View A. AC Power Cord B. Bracket Screw Hole C. Keyhole Mount Peg Screw Holes B C H I High Voltage Type: A. AC Power Cord B. Circuit Breaker (Bank 1) C. Circuit Breaker (Bank 2) D. External Site Ground E. Front Outlets (Bank 1) F. Meter Readout (Bank 1) G. Meter Readout (Bank 2) H. Front Outlets (Bank 2) I. Cord Retention Tray Screw Holes

Technical Specifications

Model Name	PDU30MVT24FPDU30MVT32F	PDU30MVHVT20FPDU30MVHVT30FPDU30MVHVT38F
Input
		V032-002V 521
Max Current	30 A
Regulatory Derated Input Current	24A
		2 x A 612 x A 02n
Plug Type	NEMA L5-30P	NEMA L6-30P
Power Cord Length	10 ft	10 ft
Output
		V032-002V 521
Max Current	30 A	30 A
Outlet Type(Quantity)	NEMA 5-20R(24)NEMA 5-20R(32)	IEC 320 C19(4)/C13(16)IEC 320 C19(6)/C13(24)IEC 320 C19(8)/C13(30)
Indicators
LED Indicators	N/A
Meter Readout	2 Amperage
Physical
Dimension (WxDxH)	1.75"x2.25"x60" / 4.45x5.72x152.40 cm1.75"x2.25"x70" / 4.45x5.72x177.80 cm	1.75"x1.5"x48" / 4.45x3.81x121.92 cm1.75"x1.5"x60" / 4.45x3.81x152.40 cm1.75"x1.5"x70" / 4.45x3.81x177.80 cm
Environmental
Humidity	Operating 0 to 95% Non-condensingNon-Operating 0 to 95% Non-condensing
Altitude	Operating 0ft to 10,000ftNon-Operating 0ft to 50,000ft
Temperature	Operating 32F to 95FNon-Operating 5F to 113F
Safety Approvals
Certifications	ETL (test followed UL 60950-1)RoHS
Warranty	Lifetime

Product Registration

Thank you for purchasing a CyberPower product. Prompt product registration entitles coverage under the Limited Warranty and Connected Equipment Guarantee, and also allows the opportunity to be notified of product enhancements, upgrades, and other announcements.

Registration is quick and easy at www.cyberpower.com under "Support".

Need Additional Help?

Feel free to contact our Tech Support department with installation, troubleshooting, or general product questions.

CyberPower Technical Support

www.cyberpower.com

4241 12th Ave East, Suite 400

Shakopee, MN 55379

Toll-free: [phone]

Limited Warranty

Read the following terms and conditions carefully before using the CyberPower PDU(the "Product"). By using the Product you consent to be bound by and become a party to the terms and conditions of this Limited Warranty (together referred to as this "Warranty"). If you do not agree to the terms and conditions of this Warranty, you should return the Product for a full refund prior to using it.

Who is Providing this Warranty?

CyberPower Systems (USA), Inc. ("CyberPower") provides this Limited Warranty.

What Does This Warranty Cover?

This warranty covers defects in materials and workmanship in the Product under normal use and conditions.

What is the Period of Coverage?

This Warranty is for as long as the original owner owns the Product.

Who Is Covered?

This warranty only covers the original purchaser. Coverage ends if you sell or otherwise transfer the Product.

How Do You Get Service?

1. Call us at [phone] or write to us at Cyber Power Systems (USA), Inc., 4241 12th Ave. E., STE 400, Shakopee, MN 55379 or send us an e-mail message at [e-mail] for instructions.
2. When you contact CyberPower, identify the Product, the Purchase Date, and the item(s) of Connected Equipment. Have information on all applicable insurance or other resources of recovery/payment that are available to the Initial Customer and Request a Claim Number.
3. You must provide a purchase receipt (or other proof of the original purchase) and provide a description of the defect.
4. Pack and ship the product to CyberPower and, if requested, the item(s) of Connected Equipment, a repair cost estimate for the damage to the Connected Equipment, and all claim forms that CyberPower provides to you. Show the Claim Number on the shipping label or include it with the product. You must prepay all shipping costs, you are responsible for packaging and shipment, and you must pay the cost of the repair estimate.

What Will We Do To Correct Problems?

CyberPower will inspect and examine the Product.

If the Product is defective in material or workmanship, CyberPower will repair or replace it at CyberPower's expense, or, if CyberPower is unable to or decides not to repair or replace the Product (if defective) within a reasonable time, CyberPower will refund to you the full purchase price you paid for the Product (purchase receipt showing price paid is required).

Who Pays For Shipping?

We pay when we send items to you; you pay when you send items to us.

What Are Some Things This Warranty Does Not Cover?

1. This Warranty does not cover any software that is damaged or needs to be replaced due to the failure of the Product or any data that is lost as a result of the failure or the restoration of data or records, or the reinstallation of software.
2. This Warranty does not cover or apply to: misuse, modification, operation or storage outside environmental limits of the Product or the equipment connected to it, nor for damage while in transit or in storage, nor if there has been improper operation or maintenance, or use with items not designed or intended for use with the Product, such as laser printers, appliances, aquariums, medical or life support devices, etc.

What Are the Limitations?

1. This Warranty does not apply unless the Product and the equipment that was connected to it were connected to properly wired and grounded outlets (including compliance with electrical and safety codes of the most current electrical code), without the use of any adapters or other connectors.

2. The Product must have been plugged directly into the power source and the equipment connected to the Product must be directly connected to the Product and not "daisy-chained" together in serial fashion with any extension cords, another Product or device similar to the Product, surge suppressor, or power tap. Any such installation voids the Limited Warranty.

3. The Product and equipment connected to it must have been used properly in a suitable and proper environment and in conformance with any license, instruction manual, or warnings provided with the Product and the equipment connected to it.

4. The Product must have been used at all times within the limitations on the Product's VA capacity.

5. The sole and exclusive remedies of the Initial Customer are those provided by this Warranty.

Contact Information

CyberPower Systems, Inc.

4241 12th Ave East, Suite 400

Shakopee, MN 55379

Toll-free: [phone]

CyberPower is the warrantor under this Limited Warranty. You may also contact CyberPower on the web at www.cyberpower.com

CyberPower®

Cyber Power Systems, Inc.

www.cyberpower.com