42EH6K - TV SHARP - Free user manual and instructions

USER MANUAL 42EH6K SHARP

Pencil sketch of a flat-screen TV with a blank screen and diagonal shading (no text or symbols)

Operating Instructions

Operation Manual

EE, EH Series

PAGE LEFT INTENTIONALLY BLANK

IMPORTANT GUARANTEE INFORMATION

Thank you for purchasing this television. We hope you have many years of trouble free enjoyment from your purchase.

Your product is covered under the manufacturers' guarantee for 12 months from the date of purchase.

If you experience any difficulties with your TV, please refer to the 'Frequently Asked Questions' section at the rear of these Operating Instructions.

If you are still unable to remedy the issue, try resetting the TV to factory settings - details can be found in the 'Setup' menu section of these Operating Instructions - alternatively, please contact the helpline.

In the event that a fault is diagnosed, the helpline will arrange to collect the TV from your home or work address, return it to our service centre, repair the item and then return it to you.

If we believe we cannot offer a permanent repair, we will replace the item.

Technical Support Information

Telephone

Calls to 0330 numbers are charged at standard call rates and are included as part of any bundled minutes with your phone provider.

The telephone opening hours are Monday to Friday 8.30am to 6pm, Saturday 9am – 5pm. Please note these hours are subject to change periodically. UK: Calls are charged at your normal telephone call rate. ROI: Calls are charged at a local rate.

Please retain all packaging materials, in addition to your proof of purchase/receipt, as you will need these in the event of warranty/service support.

This guarantee is in addition to and does not affect your statutory rights.

If you need to call the helpline, you will need the following information.

Model No: (You can find this on the rear of the TV)

Serial Number: ____ (You can find this on the rear of the TV)

Date of purchase: (You can find this on your sales receipt)

EXAMPLE OF LABEL ON REAR OF TV

Model No Serial No SHARP LED COLOR IV MODEL LC-04785161K 220x28W~ 3GHz 5W/80Hz/1MHz (res/od/ins) Energy Out Air Schematic No. APPD-DUCTOR 200000000000000000000000000000000000000000000000000000000000000000000000000000000 CUTURE: TO PRESENT ELECTRIC SERVICE DO NOT BEANS OVER ON OTHER COMPLEXANCE ITEMS RIVER SERVING TO SUPPLIED SERVICE FOMMERS Manufactured under Borelli & Sons De Suisse Ltd. De Haier, Jia Wu, and the other of the United States of the United States. For all products, including Pensions, Insurance, and Hindi Corporation (Germany) Limited. Institute CTR, ID: 341491 genics Poland Assembly in Poland www.hindi.com.cn

This TV set is for domestic use only

Important Safety Instructions

CAUTION
RISK OF ELECTRIC SHOCK DO NOT OPEN

To prevent spread of fi re, keep candles or other open fl ames away from this product at all times

Please read these instructions. All of the safety and operating instructions should be read before the appliance is operated.

\~ - Alternating current

☐ - This equipment is a Class II or double

insulated electrical appliance. It has been designed in such a way that it does not require a safety connection to electrical earth.

Warnings

- Television sets with 40" screens or larger must be lifted and carried by at least 2 people.

- This television does not contain any parts that are serviceable by the user. In the event of a fault, contact the manufacturer or authorised service department.

- Exposing the internal parts of the TV may endanger your life. The manufacturers guarantee does not extend to faults caused by repairs carried out by unauthorised third parties.

- Do not use the TV set immediately after unpacking. Wait until the TV warms up to room temperature before using it.

- To reduce the risk of fire, electric shock or damage to the TV, do not expose it to dust, rain or moisture. Never expose the TV to dripping or splashing and do not place objects filled with liquids on or near the TV.

- Do not connect any external devices (DVD player, games console etc.) when the TV is switched on. Disconnect both the TV and device from the mains before connecting. Only switch appliances on when the connection process is complete.

- Do not place the television in a confined space and do not obstruct the ventilation openings at the rear of the television.

- When installing on a wall, ensure the TV is at least 5cm from the wall for ventilation.

- Always ensure that the TV's ventilation openings are not covered with items such as newspapers, table-cloths, curtains, etc.

- Dispose of this television and any components including batteries in an environmentally friendly manner. If in doubt, please contact your local authority for details of recycling.

- Ensure this TV is used in moderate climates only.

- In cases of electrostatic discharge (ESD) the TV may operate incorrectly. If this happens, turn the set off at the mains and then turn back on again after 30 seconds. The set should now work normally.

• TV operating Conditions:

- Temperature from +10°C to +35°C

- Humidity no more than 80% (at a temperature of 25°C)

WARNING: Never place a television set on an unstable surface. The TV set may fall causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

- Use cabinets or stands recommended by the manufacturer of the television set.

- Only use furniture that can safely support the television set. - Ensure the television set is not overhanging the edge of the supporting furniture.

- Do not place the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television

set to a suitable support.

- Do not place the television set on cloth or other materials that may be located between the television set and supporting furniture.

- For maximum safety while using your set, it is recommended to fit anti-tip straps. These are designed to be attached between the wall/secure surface and the VESA mounts on the television. These are available from major retailers and websites and are an easy and inexpensive way of ensuring that your set stays safely upright.

- Please educate children about the dangers of climbing on furniture to reach the television set or its controls.

- If your existing television set is being retained and relocated, the same considerations as above should be applied.

Safety

• For your safety, this appliance is fitted with a fused 3 pin mains plug. Should the fuse need to be replaced, ensure that any replacement is of the same amperage and approved with the BSI mark.
• Never try and replace the mains plug unless you have adequate qualifications and are legally authorised to do so. In the event that a replacement mains cable is required, contact the manufacturer for a suitable replacement.
• Never use the television if it is damaged in any way.
  • Always place the television on a flat level surface avoiding anywhere which may be subject to strong vibration.
• The ideal distance to watch the television is from approximately 2.5-3 times the length of the diagonal measurements of the TV screen away.
• Ensure the television is not placed on top of the power cable as the weight of the television may damage the cable and cause a safety hazard.
• Never place mobile phones, speakers or any other device which may cause magnetic or radio interference, near the television. If interference is apparent, move the device causing the interference away from the television.
• To disconnect the set from the mains, remove the mains plug from the socket.
• Ensure that the mains plug is always easily accessible.
• When handling the set do not grip the LCD screen/glass.
• Do not pull the set when mounted on a bracket. If using a moveable bracket, adjust via the bracket and not the TV set.
• Do not place this set above a heat source.

WARNING: Excessive volume when using earphones and headphones can cause damage to hearing.

Important Safety Instructions

CAUTION

RISK OF ELECTRIC SHOCK DO NOT OPEN

Maintenance

• To clean your TV, wipe with a soft, dry cloth. If the surfaces are extremely dirty, use a soft cloth dampened with a weak detergent solution.
• Never use alcohol, paint thinner or benzene to clean this unit.
• Before using a chemically treated cloth, read the instructions that came with the cloth carefully.

CAUTION: If water or other liquid enters the television through the display panel surface, a malfunction may occur.

Mild

detergent

Packaging

• The safest way to transport your item is in the original box/packaging - please save your packaging for this.
• You will need the original box/packaging in the event of warranty/service repair or support. We are unable to carry out warranty/service if you are unable to package the item correctly.

Important information regarding use of video games, computers, captions or other fi xed image displays

The extended use of fixed image program material can cause a permanent "shadow image" on the LCD/LED panel, also known as "screen burn".

This "shadow image" can appear in the background during normal viewing. This type of irreversible LCD/LED panel deterioration can be limited by observing the following steps:

1. Reduce the brightness/contrast setting to a minimum suitable viewing level.
2. Do not display the fixed image for extended periods of time.
3. Turn the power off when not in use.

Examples of images that are more likely to cause "screen burn" are as follows (this is not an exhaustive list):

• TV channel logos: e.g. shopping channel logos and pricing displays - especially if they are bright and stationary. Moving or low-contrast graphics are less likely to cause ageing of the screen.
• Time displays.
• Teletext: Do not view a static page for a long period of time
  • TV/DVD menus: e.g. listings of DVD disc content.
• Pause mode: Do not leave the TV in pause mode for long periods of time, e.g. when watching DVDs or videos.

Important: Once 'shadow image/screen burn' occurs, it will never disappear and is not repairable under warranty.

How do I dispose of this product?

UK: Waste electrical products should not be disposed of with household waste. Please dispose of the product at a designated collection point for recycling of WEEE. For your nearest facilities, please see www.recycle-more.co.uk or ask store for details.

ROI: Waste electrical products should not be disposed of with household waste. Separate disposal facilities exist. Check with your local authority or retailer for recycling advice.

Batteries

• CAUTION: Risk of explosion if the battery is replaced with an incorrect type.
• Do not expose batteries to high
  temperatures, excessive heat, prolonged sunshine or fire as this may cause leakage, explosion or ignition.

• Observe the correct polarity when inserting batteries.

• Do not use different types of batteries together or mix old and new batteries.

• Dispose of batteries in an environmentally friendly way.
• Certain regions may regulate the disposal of batteries. Please consult your local authority.

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CE Statement:

Hereby, Sharp Consumer Electronics Poland sp. z o.o. declares that this LED TV is in compliance with the essential requirements and other relevant provisions of RED Directive 2014/53/EU.

The full text of the EU declaration of conformity is available by following the link:

www.sharpconsumer.eu

and then entering download section of your model and choosing 'CE Statements".

This equipment may be operated in all EU countries.

The 5 GHzWLAN(Wi-Fi) function of this equipment may only be operated indoors.

Wi-Fi max transmitter power:

100 mW at 2.412 GHz - 2.472 GHz;

100 mW at 5.150 GHz - 5.350 GHz;

100 mW at 5.470 GHz- 5.725 GHz

Bluetooth max transmitter power: 10 mW at 2.402 GHz - 2.480 GHz

TRADEMARKS

DV3

Digital Video Broadcasting

The DVB logo is the registered trademark of the Digital Video Broadcasting (DVB) project.

FreeviewPlay

The FREEVIEW text and logos are trademarks of DTV Services LTD. © DTV Services Ltd

SAORVIEW

SAORVIEW is a registered trademark owned by RTÉ.

Dolby Audio

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.

X

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. (for companies headquartered in the U.S./Japan/Taiwan) or under license from DTS Licensing Limited (for all other companies). DTS, DTS:X, Virtual:X, and the DTS:X logo are registered trademarks or trademarks of DTS, Inc. in the United States and other countries. © 2021 DTS, Inc. ALL RIGHTS RESERVED.

HDMI®

HIGH DEFINITION MULTIMEDIA INTERFACE

The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

SOUND SYSTEM BY

harman/kardon

Harman Kardon is trademark of HARMAN International Industries, Incorporated, registered in the United States and/or other countries.

The "CI plus" Logo is a trademark of CI Plus LLP.

WiFi

CERTIFIED

The Wi-Fi CERTIFIED Logo and Miracast® are registered trademarks of Wi-Fi Alliance. Wi-Fi CERTIFIED Miracast™ is a trademark of Wi-Fi Alliance.

Bluetooth®

The Bluetooth® word mark and logos are registered trademarks owned by bluetooth SIG, Inc.

Microsoft PlayReady™

This product contains technology subject to certain intellectual property rights of Microsoft. Use or distribution of this technology outside of this product is prohibited without the appropriate license(s) from Microsoft.

Content owners use Microsoft PlayReady™ content access technology to protect their intellectual property, including copyrighted content. This device uses PlayReady technology to access PlayReady-protected content and/or WMDRM-protected content. If the device fails to properly enforce restrictions on content usage, content owners may require Microsoft to revoke the device's ability to consume PlayReady-protected content. Revocation should not affect unprotected content or content protected by other content access technologies. Content owners may require you to upgrade PlayReady to access their content. If you decline an upgrade, you will not be able to access content that requires the upgrade.

CONTENTS

Guarantee Information 3

Safety Instructions 4-5

Trademarks 6

Securing to a wall 8

GETTING STARTED 9-19

Connecting External Device - Wired 9-13

Connecting Headphones - Wired 14

Remote Control 15-16

First Time Installation 17-19

USING THE TV 20-34

Television Menu 20

Video & Video, Explained .....21-23

Audio & Audio Explained .....24-26

TV and TV, Explained .....27-28

Setup & Setup, Explained .....29-33

Parental & Parental, Explained ....33-34

About 34

DIGITAL TV & FREEVIEW PLAY 35-42

Tuning in Digital Channels 35

Terrestrial 35

Cable 35

Satellite 35

Using Freeview Play 36

Channel Guide 36

Back EPG 37

Quick Buttons....37

Freeview Play Button 39

Freeview Play App ....40

Channel List 41

Information Bar 42

SPECIFICATIONS 43-48

Video Formats 43-44

Audio Formats 45-47

Image Formats 48

TROUBLESHOOTING GUIDE 49-51

SECURING THE TV TO A WALL

Securing the TV to a wall with anti-tip straps

For maximum safety in the home, when using a TV with its stand, anti-tip straps should be fitted. These are available from major retailers & websites and are an easy, inexpensive and effective way of ensuring your TV stays safely upright. Straps are designed to be attached to the rear of the TV and then tethered to the wall or furniture the TV is stood on, these are fitted as follows.

Aising one or both of the top wall-mounting holes and screws fasten one end of the fastening cord/s to the TV. (the screws are already supplied in the wall mounting holes)

Secure the other end of the fastening cord/s to your wall. (you will need screws/fi xings suitable for your wall type - available separately from most DIY stores).

graph TD
    A["A"] --> B["B"]
    style A fill:#f9f,stroke:#333
    style B fill:#bbf,stroke:#333

Simple line drawing of a vertical pole with a horizontal support and base, no text or symbols present

Note: Please ensure that children do not climb on the TV set.

Note: When handling the set do not grip the LCD Panel.

Note: Do not pull the set when mounted on a bracket. If using a moveable bracket, adjust via the bracket and not the set.

The Royal Society for the Prevention of Accidents is urging people to take care with flat-screen televisions. RoSPA stated in 2010 that "Toddlers are particularly at risk of pulling flat-screen televisions on to themselves. They are unsteady on their feet and are attracted by colourful television images."

The risk is increased as televisions become lighter.

Wall mounting & Viewing Angle

IMPORTANT - Before drilling any holes in the wall ensure you are not drilling where there could be any electrical wires, water or gas pipes.

Pure technical diagram of a mechanical assembly with no text, numbers, or symbols

1. Remove the four screws located at the back of the TV set.
2. The wall mount can now be easily attached to the mounting holes, located on the back of the TV, using the same four screws removed.

Note: This diagram to the left is an example of screw positions. Due to model variations, please ensure you check your TV for the exact location of the wall mounting screw positions.

Viewing Angle Viewing Angle

Abstract graphic with green checkmark and arrow inside a triangle, no text or symbols present

Important: If wall mounting this TV, only use the screws already provided in the wall mounting holes. Using other screws which are longer could cause irreparable damage to the internal parts. When using a wall bracket, please ensure the screws in the back of the TV set are not over tightened.

CONNECTING EXTERNAL DEVICES - WIRED

Before turning your set on, it is recommended that your external devices are connected before continuing with the first-time installation process. Depending on the source connectivity on your television, follow the guidance below when connecting external devices.

HDMI Connection

For optimum picture quality, we recommend connecting your device to the television using an HDMI cable.

A B HDMI/HDMI

External Device

HDMI cable (not supplied)*

*Be sure to use an authorised HIGH-SPEED HDMI cable bearing the HDMI logo.

HDMI CEC-Compatible Devices

If an HDMI CEC-compatible device (e.g., Blu-ray player, AV receiver) is connected with an HDMI cable, you can operate the device with the televisions remote control. We recommend using the HDMI (ARC) connection when used with an AV receiver – please refer to the ARC section of this Operation Manual.

Adjusting HDMI CEC Settings

1. Turn on the connected device.
2. To enable HDMI control, press the [HOME] button, then select Settings > Device Preferences > Inputs.
3. Activate HDMI control on the connected device.

Available options

HDMI control Allow the	TV to control HDMI devices.
Device auto power off	If disabled, the connected device does not turn off automatically when the television is turned off .
Television auto power on	If disabled, the television does not turn on automatically when the connected device is turned on.
CEC Device list Displays	the HDMI CEC device list.

Features Available to Compatible CEC Devices

Blu-ray/DVD player

• Automatically turns the television on and switches the input to the connected Blu-ray/DVD player when the Blu-ray/DVD player starts to play.
• Automatically turns the connected Blu-ray/DVD player off when you turn the television off.
• Controls menu operation [ARROW] buttons, playback and track selection of the connected Blu-ray/DVD player through the TV's remote control.

AV Receiver

• Automatically turns the connected AV receiver on and switches the sound output from the TV speaker to the audio system when you turn the TV on. This function is only available if you have previously used the AV receiver to output the TV's sound.
• Automatically switches the sound output to the AV receiver by turning the AV receiver on when the TV is turned on.
  • Automatically turns the connected AV receiver off when you turn the TV off.
• Adjust the volume and mute functions via the [VOL+/-] and [MUTE] buttons on your television remote control.

Video Camera

• Automatically turns the TV on and switches the input to the connected video camera when the camera is turned on.
  • Automatically turns the connected video camera off when you turn the TV off.
• Controls menu operation [ARROW] buttons, playback, e.g. [PLAY] button of the connected video camera through the TV's remote control.

Note: Not all devices with HDMI input/output are HDMI CEC compatible. For information about CEC compatibility, refer to the instruction manual of the device. Refer to "HDMI connection (ARC supported)" section of this manual for information relating to connecting an HDMI (ARC) enabled device.

Composite video Connection

If your external device has composite video jacks/sockets, connect them to the television using a composite video cable and an audio Phono cable.

AV Source

graph LR
    A["Device"] --> B["L (White)"]
    A --> C["R (red)"]
    A --> D["Video CVBS"]
    B --> E["Switch"]
    C --> F["Switch"]
    D --> G["Switch"]
    E --> H["L (White)"]
    E --> I["R (red)"]
    E --> J["Video CVBS"]
    F --> K["Switch"]
    G --> L["Switch"]

External Device (Output)

Composite video/audio cable (not supplied)

Component video Connection

If your external device has component video jacks/sockets, connect them to the television using a component video cable and an audio Phono cable.

AV Source

graph LR
    A["Device"] --> B["Video / Y (green)"]
    A --> C["Pb (blue)"]
    A --> D["Pr (red)"]
    B --> E["Red Wire"]
    C --> F["Blue Wire"]
    D --> G["Red Wire"]
    H["Computer"] --> I["Video / Y (green)"]
    H --> J["Pb (blue)"]
    H --> K["Pr (red)"]
    L["L (White)"] --> M["Red Wire"]
    N["R (red)"] --> O["Red Wire"]
    P["L (White)"] --> Q["Red Wire"]
    R["R (red)"] --> S["Red Wire"]

External Device (Output)

Component video cable (not supplied)

L+R Phono Audio cable (not supplied)

Connecting an External Audio Device

You can connect audio systems such as AV receivers or sound bars to the television. Select a connection method below according to the specifications of the audio system you want to connect.

• Connecting with an HDMI cable. for Details, carefully read HDMI Connection (ARC supported).
• Connecting with a digital optical cable.
• Connecting with an audio cable.

Note: Refer to the instruction manual of the device to be connected.

HDMI Connection (ARC Supported)

Connecting the television and audio system with a HDMI cable. This is the recommended method of connecting an external audio device.

Connect to the television's HDMI input terminal bearing the text "ARC".

Front view of a flat-screen monitor with blank screen and stand (no text or symbols)

Illustration of a rectangular electronic device with a red circular label labeled 'A' above it, connected to a black base with four control buttons below (no text or symbols on the device itself)

B HDMI (ARC) HDMI (ARC)

A AV Receiver or Soundbar
B HDMI cable (not supplied)*

Note: We recommend authorised Premium High-Speed HDMI Cable(s) bearing the HDMI logo.

Ensure that the connected audio device is HDMI ARC compatible.

The ARC output on your television may vary depending on the model.

HDMI CEC must be enabled on your set for this connection to work. To do this press the [HOME] button, then select Settings > Device Preferences > Inputs and then enable the HDMI control option.

Control of volume can be achieved via the television remote control (CEC must be turned on).

When ARC is working, the sound from the television speakers will be muted.

You need to configure the Digital Output settings according to your audio system. Press the [HOME] button, then select Settings > Device Preferences > Sound > Digital Output.

If the audio system is not compatible with Dolby Digital or DTS, set Settings > Device Preferences > Sound > Digital Output to PCM.

Digital Audio (Optical)

Connecting your television and audio system with a digital optical cable.

Connect to the audio system digital optical input terminal.

Digital Audio Out Optical A B Digital Audio In Optical

A AV Receiver or Soundbar
B Audio Optical cable (not supplied)

If there is no output on the digital optical output, ensure that the digital output is set to PCM. To set, go to: Settings > Device Preferences > Sound > Digital Output to PCM.

The digital optical output is always present whatever source is selected.

RCA Analogue Audio Cable

Connect to the audio system's audio input terminal.

Earphone Audio L/R A B L R

A AV Receiver or Soundbar
B Audio cable (not supplied)*

Note: The output audio level is dependent upon the headphone level. The volume level on the connected audio system must be turned up.

Connecting Headphones

You can connect wired headphones to this set.

Earphone

When wired headphones are connected to the 3.5mm jack socket on the rear of the set, the internal speakers will cut out. The volume of the sound which comes from the headphones is controlled via the remote control using the [VOL+] and [VOL-] buttons.

Note: When using headphones, a warning will appear advising not to use excessive volume for long periods of time as this may damage your hearing. Turning up the headphone volume too high may result in distortion.

REMOTE CONTROL

EE/EH Model Remote Control Layout

Your remote control will vary depending on the model of TV you have. The following pages describe each remote type. Please follow the layout for the remote that comes with your model of TV.

Type 1

Key For models with integrated DVD players. For models with USB Playback. 1 STANDBY - Switch on the TV when in standby or vice versa. FREEVIEW PLAY - Access the Freeview Play app. 2 NUMBER BUTTONS - 0-9 to select a TV channel directly. MUTE - Mute the sound or vice versa. TV GUIDE - Opens the 7 day TV guide (digital TV mode). 3 VOL (+/-) - To increase/decrease the sound level. PICTURE - Scrolls through picture mode options. SOUND - Scrolls through sound mode options. SOURCE - To display the input/source menu. CH (+/-) - To increase or decrease the channel being watched. MENU - To display OSD menu. EXIT - To exit all menus. (▲/▼/▲/▼/OK) - Allows you to navigate the on-screen menus and adjust the system settings to your preference. BACK - To go back a previous step. FAV - To display favourites menu. 4 INFO - Press once for now/next channel information. - Press twice for information about the current programme. TEXT - To enter/exit Text. SUBTITLE - To switch the dialogue at the bottom of the screen (on/off). TV - To switch to Digital Channels. YOUTUBE - Access the Youtube App. NETFLIX - Access the Netflix App. APPS - Access the APPS menu. RECORD - Currently no function. REC LIST - Currently no function. 5 To restart the current chapter To advance forward to the next chapter ■ - To stop the playback(To ELECT the disc press/hold the button for 4 seconds) To play in fast rewind mode To play in fast forward mode To play/pause 6 GOTO - To go to a specific chapter. A-B - Press once to set point, press a second time to return to point. ANGLE - Select different angle of DVD. REPEAT - To repeat playback.

EH Model Remote Control Layout

Your remote control will vary depending on the model of TV you have. The following pages describe each remote type. Please follow the layout for the remote that comes with your model of TV.

Type 2

1 SOURCE 1 2 3 4 5 6 7 8 9 0 GUIDE MENU FAV INFO OK BACK APPS EXIT + - VOL CH NETFLIX prime video YouTube Play AUDIO SUB TEXT TV II AQUOS SHARP

Key

For models with integrated DVD players. For models with USB Playback.

1

STANDBY - Switch on the TV when in standby or vice versa. SOURCE - To display the input/source menu.

2

NUMBER BUTTONS - 0-9 to select a TV channel directly. MUTE - Mute the sound or vice versa. GUIDE - Opens the 7 day TV guide (digital TV mode).

3

MENU - Displays the OSD menu. FAV - Displays the favourites menu. INFO - Press once for now/next channel information. - Press twice for information about the current programme.

▲/▼/◄/►/OKAllows you navigate the on-screen menus and adjust the system settings to your preference.

BACK - To go back a previous step. APPS - Access the Apps menu. EXIT - To exit all menus. VOL (+/-) - Tilt to increase/decrease the sound level. CH (+/-) - Tilt to move up or down the channel being watched.

4

NETFLIX - Access the Netflix App. PRIME VIDEO - Access the Prime Video App. YOUTUBE - Access the YouTube App. FREEVIEW PLAY - Access the Freeview Play App. AUDIO - Scrolls through the sound mode options. SUB - To switch the dialogue at the bottom of the screen (on/off). TEXT - To enter/exit Teletext. TV - To switch to digital Channels.

To play/pause To play in fast rewind mode To play in fast forward mode ■ To stop the playback

COLOUR BUTTONS - Execute corresponding function at that time.

FIRST TIME INSTALLATION

When the set starts up for the first time, it will do so in the first-time installation mode.

To navigate through the options when in the first-time installation mode, use the buttons on your remote control as shown here:

OK Press to navigate up Press to confi rm a selection Press to navigate right Press to navigate left Press to navigate down MENU EXIT OK BACK FAV

TV Control Stick

The TV control stick is located on the back of the TV, on the left hand side when looking at the TV. The control stick can be used to control a variety of TV functions. The shape of the TV's control stick may vary by model.

TV Control Stick

While the TV is in standby mode:

1. Pressing the centre of the control stick once powers on the TV set.

While watching TV:

1. RIGHT/LEFT - volume up/volume down.
2. UP/DOWN – changes channel up/down.
3. Press the centre of the control stick once – displays the menu.
4. Press and hold the centre of the control stick – Standby/Power Off.

While in menu:

1. RIGHT/LEFT/UP/DOWN – navigation of cursor in on-screen menus.
2. Press the centre of the control stick once – OK/Confirm selected item.
3. Press and hold the centre of the control stick – back to previous menu.

Full First Time Installation

When the set is turned on for the first time it will enter the installation mode as shown here. It is recommended that all steps are completed as shown in the process to ensure correct operation. Use the back button on your remote control to return to the previous screen.

1. When the set first turns on, you will be requested to select your preferred on-screen display language. This will set the language in which the menus and associated information is displayed in. Should you wish to do so, this can be changed later in the Device Preferences menu.

Welcome Please select your language. Press OK to continue.

1. Select the correct country in which the set will be used in. This will enable the set to correctly install the functions applicable in the country of use.

Country Please select your country. Press OK to continue. Germany Denmark Spain Finland France United Kingdom

1. A PIN needs to be set to establish parentol controls.

PIN Please set a PIN. "0000" is not a valid PIN. Press OK to continue.

Note: When setting the PIN, you can only set four numbers. Please make a note of this as you will need it to access Parental Settings.

1. Set the Time Zone in which the TV will reside. This may be dependent on the country you selected in step 2.

Time Zone Please select your time zone. Press OK to continue.

1. You will need to agree to certain information collection for the TV set to operate as intended.
2. You can connect the TV to your broadband router or wireless network in order to take advantage of the Smart functions. If you connect the TV to your router using an Ethernet cable, the Wifi set up will be skipped.
3. If you have a Netflix account, it can be set up on the television here. Once set up and validated, the First Time Installation returns to the next step.
4. For normal use, by default it is set to a power saving mode which reduces the energy used by up to 25% (by reducing the power to the LED/LCD panel). This can be changed in the picture mode settings.

Note: In home mode, the TV will switch off automatically after 4 hours in the event that no buttons are pressed on the TV or remote control.

1. Choose to install channels via Antenna, Cable or Satellite. Then Select the next option to scan in channels.

Note: Analogue signals in the United Kingdom have been turned off. Only Digital signals are available.

DATA COLLECTION AND FIRMWARE UPDATES NOTICE When this television is connected to the internet, it will collect limited non- personally identifiable information which will be sent to MediaTek Inc. ("MediaTek") and its service providers. Certain parts of this information may be aggregated and shared with third party partners for business and product analysis purposes only. By clicking "Accept" you acknowledge and agree to the collection and sharing of this information as described in more detail in the "View Additional Decate" section, as well as the automatic download of essential firmware/software updates. Please note that if this Notice is translated in a language other than English, the English version shall always prevent so the sole basis for the interpretation of the terms described herein. VIEW ADDITIONAL DETAILS ACCEPT

Network Please select network type. Press OK to continue. Wifi Network Wired Network Skip

Set up Netflix Unlimited TV shows and movies. No commercials, no commitments. Press OK to continue.

TV Mode Select TV mode. Press OK to continue.

Channel Scan Please select scan mode Press OK to continue. DTV Scan Skip

TELEVISION MENU

You can access the settings menu below whilst watching the set in Television mode. To do so, ensure you are on the Live Television source and press the [MENU] button on the remote control. This menu opens on the left side of the TV display. Each menu item is described over the following pages.

Video	Opens the options for adjusting the various display settings.
Audio	Opens the options for adjusting the various display settings.
TV	Allows you to confi gure the channels for live TV.
Setup	Opens the options for adjusting device preferences.
Parental	Opens the options to confi gure channel and source locks.
About	Opens the system info menu.

Another access menu is available by pressing the Apps button on the remote control. This menu displays on the bottom of the screen and allows easy access to the most common options.

Apps Inputs Settings Network

Video

You can change various display options in this menu. To get to this menu, press Menu and select the Video icon. This is an overview. You can see detailed descriptions of items with a * in the "Video, explained" section.

Picture Mode* This menu provides options to modify picture quality.

Backlight Adjust the strength of the LED Backlight.

Brightness Changes the brightness of the picture.

Contrast Changes the range between the brightest and darkest parts of the picture.

Saturation Controls the amount of colour in the picture.

Hue Varies the tint of the picture.

Sharpness Allows for the sharpness of the picture to be adjusted.

Video Delay Adds delay to incoming video signals.

Gamma* Changes the gamma response of the picture.

Colour Changes the colour temperature of the picture. Temperature*

Advanced Video* Options to enhance the viewing experience.

Video Picture Mode > Back Light — 100 Brightness — 46 Contrast — 53 Saturation — 58 HUE — 0 Sharpness — 8 Video Delay — 0 Gamma > Color Temperature > Advanced Video >

Video, explained

Picture mode.

Options are:

User For you to set your own preferences.

Sport Suitable for viewing sports events.

Vivid Enhances the contrast and brightness.

Standard For standard use.

Movie Set for watching movies.

Game For gamers.

Energy Best energy performance (on by default).

Saving

Gamma

Options are:

Dark Enhances colours in dark areas.

Middle Improves mid-range colours.

Bright Increases brightness of colours.

Colour Temperature

Options are:

Colour Temperature. Adjusts the color temperature.

options: User / Cool / Standard / Warm.

Gain:

Red	Controls	red	content.
Green	Controls	green	content.
Blue	Controls	blue	content.

Advanced Video.

Items with a * are explained further in the section titled "Advanced Video, explained".

Options are:

DNR: Digital Noise Reduction.

Reduces the noise found in some content by using algorithms to average out pixel data.

Options: Off / Low / Medium / Strong / Auto

MPEG NR: MPEG Noise Reduction.

A feature which improves the quality of pictures by reducing the block noise and mosquito noise without compromising the picture resolution.

Options: Off / Low / Medium / Strong

Adaptive Luma Control.

Automatically adjusts the brightness and contrast after analyzing the input signal.

Options: Off / Low / Medium / Strong

Blue Stretch:

When activated, the brightest part of the screen will be leveled down to reduce the saturation.

Options: On / Off

Game Mode:

Turns reduce off certain functions such as motion processing to latency.

Options: On / Off

Super Resolution

Attempts to smooth gradations and decrease noise in the video signal.

Options: On / Off

Local Contrast:

Local contrast divides your TV screen into different "zones" so it can dim the dark parts of the screen without affecting the bright areas.

Options: Off / Low / Medium / High

Colour Tuner:\*

Fine tune the TV's colours

11 Point White Balance Correction:\*

Adjusts the white balance by adjusting the contrast of the three primary colours.

PC Mode:

Disables certain post processing to attempt a smoother viewing experience for reading text and tracking mouse movements.

Options: On / Off

Note: Depending on television model, some picture mode options may not be available.

Some settings will only be stored in the when the Picture Mode is set to User.

Advanced Video, explained

Colour Tuner

Options are:

Enable

Turns the tuner on or off.

When turned to "On", the options available are:

Hue

Fine adjustments of the colour.

Saturation

Fine adjustments of the colour saturation.

Brightness

Fine adjustments of the colour brightness.

Hue, Saturation and Brightness are each controlled by the following:

Red: 0 - 100

Green: 0 - 100

Blue: 0 - 100

Cyan: 0 - 100

Magenta: 0 - 100

Yellow: 0 - 100

Flesh Tone: 0 - 100

0 ff set

Fine adjustment of the bright colours.

Options are:

Red: 0 - 100

Green: 0 - 100

Blue: 0 - 100

Gain

Fine adjustment of darker colours.

Options are:

Red: 0 - 100

Green: 0 - 100

Blue: 0 - 100

11 Point White Balance Correction

Options are:

Enable

Turns the correction on or off.

When turned to "On", the options available are:

Gain

Options are: 5, 10, 20, 30, 40, 50, 60, 70, 80, 90, 100 (%)

Red: 0 -100

Green: 0 - 100

Blue: 0 - 100

Audio

You can change various display options in this menu. To get to this menu, press Menu and select the Audio icon. Please note some options require scrolling down to make them visible.

This is an overview. You can see detailed descriptions of items with a * in the "Audio, explained" section.

Balance Controls the Left and Right balance of the audio.

Sound Style* Sets the sound mode.

Equalizer Fine control of the frequency response.

Detail*

Digital Settings for the digital audio output.

Output*

Digital Output Delay Allows the user to adjust the audio setting to synchronise the picture and sound for external speakers connected via a digital audio output.

Auto When "on" is selected, the volume remains at a constant level regardless of the input/source.

Control

Type* Choose broadcasted audio types.

Visually Impaired* Controls audio options for accessibility.

Downmix mode Selects the number of audio output channels between "Stereo" and "Surround".

Soundtrack Select which audio channels are being broadcast.

Advanced* Settings for Dolby Audio ^TM and DTS ^TM sound profiles.

TTS* Controls Text-To-Speech settings.

Dialogue Adjusts the frequency band of the center channel to improve the audibility of dialogues.

Reset to Default Reset to original parameters.

Audio Balance 0 Sound Style > Equalizer Detail > Digital Output > Digital Output Delay > Auto Volume Control > Type > Downmix Mode > Visually Impaired > Downmix Mode > Soundtrack > Advanced > TTS > Dialogue Enhancer > Reset to Default >

Audio, explained

Sound Style

The sound style configures the equalizer detail based on pre-defined settings.

Options are:

User For you to set your own preferences.

Standard Standard, default settings.

Sports ideal for sports events.

Movie Enhanced for movie experience.

Music Best used when listening to radio channels.

News Tailored for speech.

Equalizer Detail

Fine control of the frequency response. Bands you can adjust are:

120Hz

500Hz

1.5KHz

5.0KHz

10.0KHz

Digital Output

This adjusts the type of encoding for the output of the optical digital output.

Options are:

Auto

Automatically selects from the input source

Bypass

Audio directly comes from the connected device

PCM

PCM encoded stream only

Dolby © - DollyDigital Plus

Dolby Digital Plus signals only

Dolby © - DolididDigital

Dolby Digital signals only

Type

This adjusts the audio type for accessibility.

Options are:

Hearing

Imapired

Audio

Description

Spoken

Subtitles

Audio Description + Spoken Subtitles

This adjusts the text-to-speech parameters.

Options are:

Voice

On/Off

Volume

Speed

Choose

from:

Very Slow, Slow, Normal, Fast, Very Fast

Focus Speed Audio

Choose from: On/Off

Pitch

Verbosity

Visually Impaired

This adjusts the audio options for those who are visually impaired. Options are:

Speaker

On/Off

Headphone

On/Off

Volume

0-100

Volume is only activated if Speaker or Headphone is set to "On"

Pan and Fade

Advanced

This adjusts the audio options for the included Dolby Audio and DTS sound profi les.

Options are:

Dolby Audio

^TM Processing

Turns processing On or Off

Sound

Style

Enables Dolby ^TM engineered sound profiles. Options are:

User / Standard / Sports / Movie / Music / News

DTS^TM

Turns processing On or Off

Virtual:X ^TM

Enables the DTS Virtual: X

^TM Tru Bass ^TM option.

Note: You can only activate either Dolby or DTS, not both at the same time.

TV

You can configure the TV Tuning options whilst in this menu.

This is an overview. You can see detailed descriptions of items with a * in the "TV, explained" section.

Tuner Mode* Choose which tuner type to use for TV.

Audio Language Choose which Audio Language to hear from the broadcasted channel.

2nd Audio Language Second option for Audio Language.

Channels* Tune and control Channels.

Auto Channel Update channels automatically. Update

TV Tuner Mode > Audio Language > 2nd Audio Language > Channels > Auto Channel Update >

TV, explained

Tuner Mode

Options are:

Antenna

To tune into terrestrial broadcast signals.

Cable

To tune into Cable broadcast signals.

Satellite

To tune into satellite broadcast signals.

Channels

In this menu, you can control various parameters relating to tuned in channels.

Options are:

Channel Scan

Select this to begin tuning in channels. Use this to retune your TV manually.

Manual Service Update

Select this to begin tuning in additional service information related to channels.

Single RF Scan

Select a single channel from the list and press [OK] twice to tune into that specific channel.

LCN

Logical Channel Number. When turned on, digital stations will be ordered according to provider preferences.

Channel Options

Sort are:

Favourite Source Type Name Scrambled Frequency

L C N

Satellite

Channel Skip

Allows you to select channels which can be skipped when browsing through channel selection.

To select a channel for skipping, highlight the desired channel and press [OK] on the remote control.

Channel

Swap

Allows you to swap channels between locations. This is only selectable if LCN Channel Sorting is activated. To swap a channel, fi rst select the channel you want to swap, press [OK] on the remote once, then scroll to the channel you want to swap with, and press [OK] again on the remote control. The channel will swap positions.

Channel

Edit

Allows you to edit channel names, or delete it from the channel list. Should you delete the channel accidentally, you will need to return the Television.

Analogue channel fi ne tune

Allows fine tuning of any analogue signals being broadcast.

Clear Channel List

Clears the tuned in channels. To regain channels, you will need to return the TV using the Channel Scan option in this menu.

Channel Skip
1	Digital	BBC	ONE	Oxford
2	Digital	BBC	TWO
3	Digital	ITV
4	Digital	Channel	4
5	Digital	Channel	5
6	Digital	ITV2
7	Digital	That's	TV

Channel Swap
1	Digital	BBC	ONE	Oxford
2	Digital	BBC	TWO
3	Digital	ITV
4	Digital	Channel	4
5	Digital	Channel	5
6	Digital	ITV2
7	Digital	That's	TV

Channel Edit
Network Name:	Oxon & Bucks
Channel Number:	1
Channel Name:	BBC ONE Oxf...
Frequency	634
Delete

SETUP

You can configure the TV's global settings whilst in this menu.

This is an overview. You can see detailed descriptions of items with a * in the "Setup, explained" section.

OSD Language Change the language that the TV menus use.

Screen Mode* Make adjustments to how large or small content is displayed.

Blue Mute Switch on or off if a blue screen if no input signal is detected.

HbbTV Set various options for HbbTV.

Settings*

DTV Time Setup* Set the time of the TV, Auto Power on/off settings and sleep timers.

CEC Control* Confi gure how the TV communicates with devices connected via HDMI cables.

Subtitles Select your preferred subtitle language and type.

Teletext Language and region settings (if available).

Common Interface Activate and set up a connected Conditional Access Module (not supplied).

Network* Allows you to connect the set to the internet and take advantage of a wealth of content.

Channel Update Advise when channel update is available, on/off.

USB Upgrade Choose this to update the TV with an available software update via a USB stick.

Reset to Default Resets the TV to original factory settings.

TV Mode Set the TV to either Store Mode or Home Mode.

Internet Checks the internet for any update to the TV. Update Check

Setup OSD Language > Screen Mode > Blue Mute > HbbTV Settings > DTV Time Setup > CEC Control > Subtitles > Teletext > Common Interface > Network > Channel update > USB Upgrade > Reset to Default > TV Mode > Internet Update Check >

Setup, explained

Screen Mode

Options are:

Auto

Automatically fills the display with the received content.

Normal

Displays content using the full screens area.

Letterbox

Borders on the top and bottom of the screen.

Panorama

Stretches content to display across the screen.

Zoom

Content is zoomed in, cropping edges. Useful if you want to avoid seeing graphics or borders within the received content.

Dot by Dot

1:1 pixel mapping of the received signal.

4:3

Box

Ratio.

HbbTV Settings

Options are:

HbbTv Support

Options: On / Off

Do Not Track

Options: On / Off / Default

Cookie

Settings

Options: On / Off

Persistent

Storage

Options: On / Off

Block Tracking Sites

Options: On / Off

Device

ID

Options: On / Off

Reset Device ID

Confir rm that you want to reset the device ID for HbbTV

FVP Tou (Terms of Use)

Display the Terms of Use for Freeview Play

Note: For a greater understanding of how HbbTV plays a role in your TV viewing experience, please visit: https://www.hbbtv.org/overview/

DTV Time Set Up

Controls the time settings for the TVs internal clock.

Options are:

Time Zone

Choose from GM -/+ 0:00:12:00

Time

Options

are:

Auto

Synchronization:

Auto syncs to the broadcasted time signal. Options are: On / Off

Date

Set the date for the TV.

Time

Set the time for the TV.

Note: Date and Time settings can only be changed if Auto Synchronization is turned Off.

Power

On

Timer

Turn On or Off.

Power

On

Repeat

Set the frequency by day when the Power on Timer activates.

Timer

Set the time by which the Power On timer is activated.

Power

off

Timer

Turn On or Off.

Power

Off

Repeat

Set the frequency by day when the Power Off Timer activates.

Timer

Controls the amount of time the set will stay powered on without an input signal (remote, button presses) being received.

Duration options are: Never / 4 Hours (default) / 6 hours / 8 Hours

Sleep

Timer

Lets you set the sleep timer so the television automatically switches off after a set amount of time.

O

ff / 10 / 20 / 30 / 40 / 50 / 60 / 90 / 120 minutes can be

Auto

Sleep:

Controls the amount of time the set will stay powered on without an input signal (remote, button presses) being received. Duration options are:

Never / 4 Hours (default) / 6 hours / 8 Hours

CEC Control

Controls how the TV communicates with connected devices via HDMI cable.

Options are:

CEC Function

Options: On / Off

ARC (Audio Return Channel)

Options: On / Off

Auto Turn Off

Options: On / Off

Auto power on

Options: On / Off

Device

Discovery

Discover new devices connected via HDMI cable.

Network

Controls how the TV connects to the internet.

Options are:

Configuration

Conf i gure various connection options:

Options

are:

Internet Connection

Options: On / Off

Interface

Options: Ethernet / Wireless

Wake

on

LAN

Wakes the TV from Standby when signal via Ethernet when detected.

Options: On / Off

Wake

on

Wlan

Wakes the TV from Standby when signal via Wireless is detected.

Options: On / Off

Wireless

Setting

Choose how you connect to a wireless signal:

Options

are:

Scan: Scan for a wireless signal.

Manual: Manually enter details of a wireless router.

Auto: Allows use of connection via WPS.

Information

Displays current connection info.

IP

Setting

Configure a wired network.

Connection

Test

Tests the current connection.

Preferred

IP

Options

are:

IPv6

/

IPv4

lpv6

Displays

Information

IPv6

configuration information.

IPv6

Allows

Confi guration IP

configuration of IPv6 settings.

WiFi

Direct

Set up options for WiFi Direct connection sharing.

Applications

Set up options for applications

Options

are:

DLNA

Turn On / Off

DMR

Turn On / Off

PARENTAL

You can configure the TV's Parental settings whilst in this menu.

This is an overview. You can see detailed descriptions of items with a * in the "Parental, explained" section.

Broadcasting Controls if the Channel and Program Block options are enabled. Options: On / Off.

Channel Block*Select channels that cannot be accessed without a PIN.

Program Block* Select which programs can be viewed when using the Age Rating system.

Input Skip* Allows control over which input sources can be skipped.

Input Block* Block one or several inputs with access controlled via PIN.

Change Update the password/PIN which controld the Parental Password Settings.

Parental Broadcasting system lock Channel Block Program Block Input Skip Input Block Change Password

Note: If you have activated any settings and leave the menu, you will need to enter your PIN to enter the menu again.

Parental, explained

Channel Block

Controls how the TV blocks channels. Use this system to enable specific channel blocking. To view a channel, the user will need to enter the PIN number.

Program Block

Controls how the TV blocks specific programs using the Age system. You can set which age appropriate programs are viewable.

Note: The setting of Program Block relating to digital television transmissions rely on the transmitted channel and programme containing age restriction information. If this is not present, your television will not be able to block the content.

Input Skip

Select which inputs are to be skipped from the Input Menu. When an input is selected to be skipped, it will be not be visible in the list of inputs.

Input Block

Select which inputs are to be blocked from the Input Menu. When an input is selected to be blocked, it will be visible in the list of inputs but require a PIN to access it.

ABOUT

You can view the TV's About information whilst in this menu.

Netflix ix View various information relating to the Netflix ix Licence.

Help Allows you to use the online manual. To use this, you will Information need to be connected to the internet.

Version Info Version info for the TVs software. Used for diagnosis.

License Info View license information and control user data collection.

System Update the password/PIN which controld the Parental Information Settings.

TV Name Change the TV name.

About Netflix Help Information Version Info License Info System Information TV Name

DIGITAL TELEVISION, FREEVIEW AND FREEVIEW PLAY

To watch television programmes via Antenna, Cable or Satellite, press the [HOME] button, select "Apps" from the Home Page, and select Live television from the apps list. You can also enter the digital television mode by pressing the [TV] button on the remote control.

Should your set not be tuned into a digital signal, follow the instructions as below:

Tuning in Digital Channels

It is possible to tune into either terrestrial, cable or satellite digital television signals on your television set. To do this, follow the instructions given below for each type of signal input. Only one tuning type can be selected.

Terrestrial

Before tuning terrestrial channels, ensure the television is in TV mode:

1. Press the [HOME] button, then select Settings > Channel > Channel installation mode.

2. Select option Antenna.

3. To start automatic channel scan press the [HOME] button, then select Settings > Channel > Channels > Channel scan.

After tuning into Freeview, you may be presented with a choice of regions; this is dependent upon your location and the number of transmissions received. Normally there will only be one transmitter:

• Region 1 Country
  • Region 2 Transmitter Location
  • Region 3 Local News variation

Cable

Receiving cable digital broadcast;

1. Before tuning cable channels, ensure the television is in cable mode:
2. Press the [HOME] button, then select Settings > Channel > Channel installation mode.
3. Select option Cable.
4. To start automatic channel scan, press the [HOME] button, then select Settings > Channel > Channels > Channel scan.

Satellite

Before tuning satellite channels, ensure the television is in satellite mode:

1. Press the [HOME] button, then select Settings > Channel > Channel installation mode.
2. Select option Preferred Satellite if you want to tune one of satellites preferred in your country.
3. Select option General Satellite to get possibility to tune any satellite.
4. To start automatic channel scan, press the [HOME] button, then select Settings > Channel > Channels > Satellite Re-scan.
5. Choose the Satellite you wish to tune.
6. Select Scan and press [OK].

Using Freeiew Play

Freeview Play enables you to watch live television as well as having access to catch up television services and playback from the start of a live programme.

Note: To use Freeview Play your set needs to be connected to the internet and tuned into a reliable and consistent Freeview signal.

Freeview Play is only available in the United Kingdom.

To tune in your set, refer to the Tuning in Digital Channels section on page 63.

Channel Guide

While using Freeview Play, the Electronic Programme Guide (EPG) is available while in the Live Television mode. It provides information about forthcoming programmes. You can view the start and end time of all programmes and on all channels for the next 7 days. To enter the EPG, press the [GUIDE] button on your remote control. Press the [EXIT] button to leave programme guide.

When the EPG is entered, a screen like the one below will appear. This will show a live preview of the programme being received in the top left-hand corner and a synopsis this on the right. This synopsis will change as you navigate around the guide with the [ARROW] buttons on the remote control.

Snooker (Repeat) 1:15 - 2:05 50 mins S AD W Highlights from this afternoon's match, featuring seven-time Masters champion Ronnie O'Sullivan against Ding Junhui, the champion in 2011 < Fri 8 Nov 0:30 1:00 1:30 2:00 2:30 > one BBC ONE N West Question T... Brexitcast - Joins BBC News TWO 2 BBC TWO A Dangerous Dynasty, House of Assad Snooker (Repeat) Home is Where the ... FOUR 9 BBC FOUR Storyville Top of the Pops Africa's Great Cl. 45 Film+1 No Information Available one BBC ONE HD Question T... Brexitcast - Joins BBC News TWO 102 BBC TWO HD A Dangerous Dynasty, House of Assad Snooker (Repeat) Home is Where the ... itv 103 ITV HD Exposure The Daily Mirror's Pride of Show Schedule Recommendations & Box Sets Show Players Search Accessibility Options Programme Info

In the middle of the display is the programme listing, which is shown in time order, half hour segments being shown at the top and channel name on the left. If you would like to quickly scan through the channels, press the [CH+] or [CH-] buttons to quickly move up or down through the listings. Using the [RIGHT] button will move forward in time, using the [LEFT] button will move back in time.

Back EPG

When moving backwards through the EPG, the display will change to show the programmes which have been previously recorded on the on-demand players for the channel shown. Recorded and available programmes will be indicated by the Freeview Play logo appearing next to them as shown in the picture below. Greyed out programmes are not available on catch up.

Sun 3 Mon 4 Tue 5 Wed 6 Thu 7 < Today > Sat 9 Sun 10 Mon 11 Tue 12 Wed 13 0:00 2:00 4:00 6:00 Now 10:00 12:00 14:00 16:00 18:00 20:00 < Fri 8 Nov 0:30 1:00 1:30 2:00 2:30 > one BBC ONE N West Question T... Brexitcast ... Joins BBC News TWO BBC TWO A Dangerous Dynasty: House of Assad Snooker (Repeat) Home Is Where the ... FOUR BBC FOUR Storyville Top of the Pops Africa's Great Cl 45 Film4+1 No Information Available one 101 BBC ONE HD Question T... Brexitcast ... Joins BBC News TWO BBC TWO HD A Dangerous Dynasty House of Assad Snooker (Repeat) Home Is Where the ... itv® 103 ITV HD Exposure... The Daily Mirror's Pride of... Show Schedule Recommendations & Box Sets Show Players Search Accessibility Options Programme Info

When a programme has been selected, the preview window and synopsis change to show the programme details. The date is below the preview window.

Note: For full functionality of the EPG, a reliable and consistent connection to the internet is required.

Without internet, back EPG will not work, channel preview will not appear, programme synopsis will change to a basic view, channel icons will not be present and catch up services will not be available.

Quick Buttons

While in the EPG, various functions can be accessed quickly by pressing the coloured buttons at the bottom of the remote control. These are detailed as described below.

[RED] – Goes to the Schedule List

While in the schedule list you can go backwards and forwards in time (7 days forwards and 7 days backwards) to select the programme which you would like to watch. If the Freeview Play logo is present, the programme can be played back when selected using the [ARROW] buttons and [OK] is pressed.

Thu 7 < Today > Sat 9 Now 10:00 12:00

You can also select the day and time of the schedule list view by entering the rows at the top of the screen and selecting the day and time range.

[GREEN] – Recommendations & Box Sets

Freeview Play recommendations can be viewed by pressing the [GREEN] button on the remote control. This screen allows you to choose the programme to watch directly or select from a number of genres. Select the programme to watch using the [ARROW] keys on the remote control and then press [OK] to start playback.

Love Island: Australia Series 2 3/7 Tuesday 3th November 2019 65 mins Gluverous singles are sent to a villa. The audience doesn and who goes.

[YELLOW] – Show Players

When the [YELLOW] button is pressed on the remote control while in the EPG or in recommendations, the set will allow access to the back EPG and the various Freeview Play on-demand applications. The 'Catch Up' menu allows you to access available programmes, from the last 7 days, that you may have missed. The 'Catch Up' menu will show programmes, by day, in the order that they were broadcast (descending in time order).

BBC iPlayer iBv 21 My5 6:30 Fri 8 Mon 10:00 1:00 2:00 3:00 4:00 5:00 6:00 7:00 8:00 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 24:00 25:00 26:00 27:00 28:00 29:00 30:00 31:00 32:00 33:00 34:00 35:00 36:00 37:00 38:00 39:00 40:00 41:00 42:00 43:00 44:00 45:00 46:00 47:00 48:00 49:00 50:00 51:00 52:00 53:00 54:00 55:00 56:00 57:00 58:00 59:00 60:00 61:00 62:00 63:00 64:00 65:00 66:00 67:00 68:00 69:00 70:00 71:00 72:00 73:00 74:00 75:00 76:00 77:00 78:00 79:00 80:00 81:00 82:00 83:00 84:00 85:00 86:00 87:00 88:00 89:00 90:00 91:00 92:00 93:00 94:00 95:00 96:00 97:00 98:00 99:00 1. All rights reserved. A 1st place in the media has been used to use the media. B 2nd place in the media has been used to use the media. C 3rd place in the media has been used to use the media. D 4th place in the media has been used to use the media. E 5th place in the media has been used to use the media. F 6th place in the media has been used to use the media. G 7th place in the media has been used to use the media. H 8th place in the media has been used to use the media. I 9th place in the media has been used to use the media. J 1st place in the media has been used to use the media. K 2nd place in the media has been used to use the media. L 3rd place in the media has been used to use the media. M 4th place in the media has been used to use the media. N 5th place in the media has been used to use the media. O 6th place in the media has been used to use the media. P 7th place in the media has been used to use the media. Q 8th place in the media has been used to use the media. R 9th place in the media has been used to use the media. S 1st place in the media has been used to use the media. T 2nd place in the media has been used to use the media. U 3rd place in the media has been used to use the media. V 4th place in the media has been used to use the media. W 5th place in the media has been used to use the media. X 6th place in the media has been used to use the media. Y 7th place in the media has been used to use the media. Z 8th place in the media has been used to use the media. A 9th place in the media has been used to use the media. B 1st place in the media has been used to use the media. C 2nd place in the media has been used to use the media. D 3rd place in the media has been used to use the media. E 4th place in the media has been used to use the media. F 5th place in the media has been used to use the media. G 6th place in the media has been used to use the media. H 7th place in the media has been used to use the media. I 8th place in the media has been used to use the media. J 9th place in the media has been used to use the media. K 1st place in the media has been used to use the media. L 2nd place in the media has been used to use the media. M 3rd place in the media has been used to use the media. N 4th place in the media has been used to use the media. O 5th place in the media has been used to use the media. P 6th place in the media has been used to use the media. Q 7th place in the media has been used to use the media. R 8th place in the media has been used to use the media. S 9th place in the media has been used to use the media. T 1st place in the media has been used to use the media. U 2nd place in the media has been used to use the media. V 3rd place in the media has been used to use the media. W 4th place in the media has been used to use the media. X 5th place in the media has been used to use the media. Y 6th place in the media has been used to use the media. Z 7th place in the media has been used to use the media. A 8th place in the media has been used to use the media. B 9th place in the media has been used to use the media. C 1st place in the media has been used to use the media. L 2nd place in the media has been used to use the media. M 3rd place in the media has been used to use the media. N 4th place in the media has been used to use the media. O 5th place in the media has been used to use the media. P 6th place in the media has been used to use the media. Q 7th position on screen is available.

To navigate through this page, use the [ARROW] buttons on the remote control and then press [OK] to either play back the selected programme or go into the chosen on-demand player.

While playing back a programme, or in one of the on-demand players, pressing [BACK] or [EXIT] on the remote control will take you back to the 'Catch Up' menu. Pressing [BACK] or [EXIT] again takes you out of the programme guide and back to standard television.

Note: Catch Up is only available on Freeview Play. On-demand players may require you to log in.

[BLUE] - Search

You can use the powerful search function to look for a recorded programme by its name. Use the on-screen keyboard to enter the name, or part of the name of the programme which you would like to view and then select from the list which appears to the right of the keyboard.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0 1 2 3 4 5 6 7 8 9 CLEAR ALL SPACE DEL

When the required name is shown on the right-hand side, it can be selected to bring up the list of programmes with that title. Select one of the streams to playback using the [ARROW] buttons on the remote control and [OK] to start the playback.

Transformer 120 Sat Filter Liking past, On a Bit Spotted/Noted Bit Cancel the Bit* Signal/Bit? Note to Avoid? Performance 1 The Start Experiences From my Tays Pre-Accession Un Received To Show of Time Experience Failure

Freeview Play Button

If the [FREEVIEW PLAY] button is pressed on the remote control, the set will display the Freeview Mini Guide.

ON NOW 2 BBC FOUR 45 Breakfast 7:00 - 10:15 Gardeners' World 6:00 - 16:00 This is BBC Four 6:30 - 19:58 The Hunger Games 19:15 - 32:00 Breakfast 7:00 - 10:15 On BBC TWO BBC TWO Recommends On Demand Players Search @ Info

Programmes on now are displayed for all channels. Select one of these using the [ARROW] buttons on the remote control and [OK] to change to this channel and view the programme.

While on the selected channel, you can also press one of the coloured buttons on the remote control.

Should there be a "swirl" symbol next to the programme name, this means that you can playback the program form the start.

Live Gardeners' World 9.00 - 10.00 On Demand Players Search

[RED] – View Programme List

Press the [RED] button to enter the view programme list for the channel you are on. This will show both future and past programmes which can be selected by pressing the [LEFT] or [RIGHT] arrow buttons on the remote control and the [OK] button to view.

If the [INFO] button is pressed while on the selected programme, then an information screen is displayed.

While in the view programme list, the [RED] button can be pressed to return to the On TV Now option.

Freeview by 9:57 Fri 8 Nov Breakfast 08/11/2019 7:00 - 10:15 195 mins The latest news, sport, business and weather from the BBC's Breakfast team. Genre: News and factual

[GREEN] - Recommendations

Press the [GREEN] button to view recommendations for the channel that you have selected.

All Recommendations His Dark Materials Series 1: 3, Luena Aortun, Sirin On TV Now BBC ONE N West Recommends The Only Way is Essex Series 25, Episode 8, 1hr U2x Do. The Great British Bake Off... 1yr 2m Paxman: Why Are Our Polit... Series 1: Paxman: Why ... 1hr Search Taskmaster Series 8: Episode 10, 45m © Info

If the [GREEN] button is pressed here, all recommendations for all channels will be shown.

[YELLOW] – On Demand Players

Press the [YELLOW] button to enter the on-demand players.

ON DEMAND PLAYERS BBC iPlayer itv HUB 41 My5 stv On TV Now BBC iPlayer Recommends Search

[BLUE] - Search

Press the [BLUE] button to search for a television programme. This is the same as the search function on the main EPG page.

Freeview Play App

The Freeview Play app can be accessed a number of ways on your television set:

• From the Programme Guide press the [YELLOW] button and then select the Explore Freeview Play app.
• From the Home Page, select the Explore Freeview Play app.
• While in Freeview, select channel 100.
- Press the [FREEVIEW PLAY] button followed by the [YELLOW] button. Select the Freeview Play app from the on-demand players.

11:17 TUE 05 MAR FreeviewPlay Search everything erts BBC iPlayer itv HUB My5 UK TV Play LIFESTYLE MOVIES SPORT FLEABAG ALL COMEDY DRAMA & SOAPS ENTERTAINMENT Fleabag FLEABAG Series 2: Episode 1 Coronation Street 52. Friday 1st March 2019 Child Genius Stalked: Murder In Slo... Series 1: Hollie Gazzard Dave Hypothetical Series 1: Episode 4 Doctor Who Series 11: 1. The Woman ... The Voice Series 3: S. Battle Round 2 Traitors 2. Traitors 5 CRAV Justice one

When in the Freeview Play application, it is possible to search for a programme by name. Choose the "Search everything" option and then use the on-screen keyboard to type in the programme name. As you type, selections will appear. Select one of these options and press the [OK] button to start playback.

Freeview Play brings together live television viewing with "catch up" television services from broadcasters such as BBC, ITV, Channel 4 and Channel 5. The Freeview Play Explore app features a carousel of genres to select from when searching for programmes, such as sport, comedy, dramas and soaps, etc. Content is made up from recommendations of the major broadcasters and offers an alternative means of searching.

Note: To use the full functionality of Freeview Play your set must be connected to the internet.

Some apps require additional registration, this is a simple process and it will inform you of the correct website to visit to complete the registration.

Areas receiving Saorview transmissions will not support Freeview Play or Freeview Play services.

Channel List

Use the channel list to quickly go to the channel you want to watch. Use the [GREEN] and [RED] buttons to navigate up and down the list.

Filter List

Press the [YELLOW] button to get options to sort or filter channels and search channel by its number or name. When you select Type, it is possible to restrict the Channel list to various types of channels such as Radio, Free, Analogue, etc.

When selecting Find, you can search for a channel name by its name by entering the name you are looking for via the on-screen keyboard.

Favourites List

Press the [BLUE] button to open Favourites list. A list of your favourite channels will be shown here. No channels will appear unless you have added them to the list.

Adding a Favourite Channel

To add a favourite channel, go to the live digital television channel you would like to add to your favourites list, press the [MENU] button and then the [UP ARROW] button. The "Add to Favourites" icon should be highlighted, press [OK]. The channel is now added to your favourites list.

Adding a Favourite Channel

To modify your list of channels:

1. Press the SOURCE button and select television.
2. Press the MENU button and go to Settings > Channel > Channels.

You can choose one of menu items related to editing of channel list:

Channel Remote

Allows you to choose channels, which will be skipped when pressing [CH+/CH-] buttons on the skip.

Channel Sort

Allows you to swap position of two channels between each other.

Channel Move

Allows you to move selected channel to new position.

Channel Edit

Allows you to delete channels from the channel list.

Information Bar

When the [INFO] button is pressed on the remote control, the information bar will appear at the top of the screen.

If the [INFO] button is pressed again, the information bar will change to show further detail.

This shows a large amount of information on the channel currently being received, this includes the following:

• Channel selected
  • Program being transmitted
• Time progress bar
  • Program start and end time
• Time of day
  • Description of the program
• Subtitles available
  • Audio description available
• Program genre

SPECIFICATIONS

USB

Supported Video Formats

Video Codec Container Data Rate Profi le Resolution
XviD	MP4 (.mp4, .mov)	40 Mbps N/A 1080P @ 60fps
	DivX (.divx)
	AVI (.avi)
	MKV (.mkv)
	ASF (.asf)
Sorenson H.263	FLV (.fl v)	40 Mbps N/A 1080P @ 60fpsAVI (.avi)
	SWF (.swf)
H.263	MP4 (.mp4, .mov)	40 Mbps N/A 1080P @ 60fps
	3GPP (.3gpp, .3gp)
	AVI (.avi)
	MKV (.mkv)
H.264	FLV (.fl v)	62.5 Mbps	. Main Profi le. High Profi le @ Level 4.2	1080P @ 60fps
	MP4 (.mp4, .mov)
	3GPP (.3gpp, .3gp)
	MPEG transport stream (.ts, .trp, .tp)
	ASF (.asf)
	WMV (.wmv)
	AVI (.avi)
	MKV (.mkv)
MPEG4	MPEG program stream (.MPG, .MPEG)	40 Mbps	. Simple Profi le. Advanced Simple Profi le@Level 5.GMC is not supported	1080P @ 60fps
	MP4 (.mp4, .mov)
	3GPP (.3gpp, .3gp)
	AVI (.avi)
	MKV (.mkv)
	ASF (.asf)
HEVC/H.265	MP4(.mp4,.mov)	50 Mbps	. Main(8bits)/. Main10(10bits)Profi le, High Tier@Level 4.1	2048x1088 @ 60fps
	3GPP(.3gpp, .3gp)
	MPEG transport stream(.ts, .trp, .tp)
	MKV(.mkv)
SHVC	MP4 (.mp4, .mov)	50 Mbps	.Main(8bits).Main10(10bits) Profi le, High Tier@Level 4.1	2048x1088 @ 60 fps+1280x720 @ 60 fps
	3GPP (.3gpp, .3gp)
	MPEG transport stream (.ts, .trp, .tp)
	MKV (.mkv)
MVC	MPEG transport stream (.ts, .trp, .tp)	62.5 Mbps N/A 1080P @ 30 fps

Continued Next Page

Supported Video Formats (continued)

Video Codec Container Data Rate Profi le Resolution
AVS	MPEG transport stream (.ts, .trp, .tp)	60 Mbps	. Jizhun profi le @ Level 6.0	1080P @ 60 fps
AVS+	MPEG transport stream (.ts, .trp, .tp)	60 Mbps	Broadcasting profi le@Level 6.0.1.08.60	1080P @ 60 fps
MPEG1/2	MPEG program stream (.DAT, .VOB, .MPG, .MPEG)	MPEG1 40 Mbps MPEG2 80 Mbps	MP@HL 1080P	@ 60 fps
	MPEG transport stream (.ts, .trp, .tp)
	MP4 (.mp4, .mov)
	3GPP (.3gpp, .3gp)
	AVI (.avi)
	MKV (.mkv)
	ASF (.asf)
Motion JPEG	AVI (.avi)	10 Mbps N/A	640x480 @ 30 fps
	3GPP (.3gpp, .3gp)
	MP4 (.mp4, .mov)
	MKV (.mkv)
	ASF (.asf)
VP8	MKV (.mkv)	50 Mbps N/A	1080P @ 60 fps
	WebM (.webm)
VP9	MKV (.mkv)	30 Mbps . Profi	le0/2	2048x1088 @ 60 fps
	WebM (.webm)

Supported Audio Formats

Audio Codec Container Sample Rate Bit Rate Channel
MPEG1/2 Layer1	MOVIE:	16KHz ~ 48KHz 32 Kbps ~ 448 Kbps Up to 2
	AVI (.avi)
	ASF (.asf)
	DivX (.divx)
	Matroska (.mkv)
	MPEG transport stream (.ts, .trp, .tp)
MPEG1/2 Layer2	MOVIE:	16KHz ~ 48KHz 8Kbps ~ 384Kbps Up to 2
	AVI (.avi)
	ASF (.asf)
	DivX (.divx)
	Matroska (.mkv)
	MPEG transport stream (.ts, .trp, .tp)
MPEG1/2/2.5 Layer3	MOVIE:	8KHz~48KHz 8Kbps ~ 320Kbps		Up to 2
	AVI (.avi)
	ASF (.asf)
	DivX (.divx)
	Matroska (.mkv)
	3GPP (.3gpp, .3gp)
	MP4 (.mp4, .mov)
	MPEG transport stream (.ts, .trp, .tp)
AC3	MOVIE:	32KHz, 44.1KHz, 48KHz		32Kbps ~ 640Kbps Up to 5.1
	AVI (.avi)
	Matroska (.mkv)
	DivX (.divx)
	3GPP (.3gpp, .3gp)
	MP4 (.mp4, .mov)
	MPEG transport stream (.ts, .trp, .tp)
	MPEG program stream (.DAT, .VOB, .MPG, .MPEG)
	RM (.rm, .rmvb)
	MUSIC:
	AC3: (.ac3)
	MP4 (.m4a)

Continued Next Page

Supported Audio Formats (continued)

Audio Codec Container Sample Rate Bit Rate Channel
EAC3	MOVIE:	32KHz,44.1KHz,48KHz	32 Kbps ~ 6 Mbps	Up to 5.1
	3GPP (.3gpp, .3gp)
	MP4 (.mp4, .mov,.m4a)
	MPEG transportstream (.ts, .trp, .tp)
	MPEG programstream (.DAT, .VOB,.MPG, .MPEG)
	MUSIC:
	EAC3 (.ec3)
	MP4 (m4a)
VORBIS	MOVIE:	Up to 48KHz N/A		Up to 2
	Matroska(.mkv)
	WebM(.webm)
	3GPP (.3gpp, .3gp)
	MP4 (.mp4, .mov)
	MUSIC:
	MP4 (.m4a)
	OGG (.ogg)
LPCM	MOVIE:	8KHz ~ 48KHz 64 Kbps ~ 1.5 Mbps		Mono,Stereo, 5.1
	AVI (.avi)
	Matroska (.mkv)
	3GPP (.3gpp, .3gp)
	MP4 (.mp4, .mov)
	MPEG transportstream (.ts, .trp, .tp)
	MPEG programstream (.DAT, .VOB,.MPG, .MP EG)
	MUSIC:
	WAV (.wav)
	MP4 (.m4a)
G711 A/ MP4 (.m4a)mu-law	MOVIE:	8KHz 64 Kbps		1
	AVI (.avi)
	Matroska (.mkv)
	3GPP (.3gpp, .3gp)
	MP4 (.mp4, .mov)
	MUSIC:
	WAV (.wav)
	MP4 (.m4a)

Continued Next Page

Supported Audio Formats (continued)

Audio Codec Container Sample Rate Bit Rate Channel
IMA-ADPCMMS-ADPCM	MOVIE:	8KHz ~ 48KHz	32 Kbps ~ 384K bps	Up to 2
	AVI (.avi)
	Matroska (.mkv)
	3GPP (.3gpp, .3gp)
	MP4 (.mp4, .mov)
	MUSIC:
	WAV (.wav)
	MP4 (.m4a)
DTS	MOVIE:	Up to 48KHz < 1.5 Mbps		Up to 5.1
	MPEG transport stream (.ts, .trp, .tp)
	MPEG program stream (.DAT, .VOB, .MPG, .MPEG)
	Matroska (.mkv)

Supported Image Formats

Image Photo		Resolution Recommended(width x height)
JPEG	Base-line 15360x8640 (1920x8 x 1080x8)
	Progressive	1024x768
PNG	Non-interlace	9600x6400
	Interlaced	1200x800
BMP		9600x6400
MPO	Base-line 15360x8640 (1920x8 x 1080x8)
	Progressive 1024x768
GIF 6400X4800

TROUBLESHOOTING GUIDE

If a full restart of the TV is required

If you have trouble, such as the picture not displaying on the screen or the remote control not working, reset the television with the following procedure.

If an external USB device is connected to the TV, disconnect the USB device from the TV before resetting.

Power Reset

Restart the TV with the remote control.

Press and hold the power button on the remote control for about 5 seconds until the [Power off] message is displayed. Confirm this by pressing OK button and the TV will turn off.

Unplug the AC power cord (mains lead).

If the problem persists after step 1, unplug the TV power cord (mains lead) from the electrical outlet and wait for 2 minutes. Then plug the power cord (mains lead) back into the electrical outlet.

Note: Your personal settings and data will not be lost after the TV restarts.

Factory Data Reset

If the problem persists after a power reset, try a factory data reset.

Note: Performing a factory reset will delete all of the TV's data and settings (such as Wi-Fi and wired network setting information).

Press the [MENU] button, then select Settings > Setup > Reset to Default.

After the factory reset process completes successfully, your television will proceed into the first time installation mode.

No colour/Dark picture/Colour is not correct/Picture is too bright

You can adjust colour tone, brightness and picture quality on your TV from the Picture menu in Settings.

Press the [MENU] button, then select the Video option.

In this menu you can make manual picture adjustments.

Distorted picture/The screen fl ickers

You can check the connection and position of the antenna (aerial) and external devices.

Check the antenna aerial/cable connection.

Keep the antenna aerial/cable away from other connecting cables.

When installing an optional device, leave some space between the device and the TV.

Make sure that the antenna (aerial) is connected using a high quality 75-ohm coaxial cable.

Check the troubleshooting guide for the connected device.

There are icons and text on the edges of the screen

In this case, the TV might be in store demo mode. Try exiting store mode.

Press the [MENU] button on the remote control and select Setup > TV mode > Change to Home Mode.

Some channels are blank

The channel is for scrambled/subscription service only. Subscribe to a pay TV service.

The channel is used only for data (no picture or sound).

Contact the broadcaster for transmission details.

No sound but good picture

Check the volume control.

Press or [VOL+] button to cancel muting.

Remove any headphones.

The TV cannot connect to the Internet/Network

If the Wi-Fi network does not connect or disconnects, try the following.

Press the [MENU] button and check that the following setting is enabled. Setup > Network > Internet Connection.

Check the installation location of the TV and Wi-Fi router. Signal condition may be affected by the following:

Other Wi-Fi devices, microwaves, fluorescent lights, etc. that may be located nearby.

There are floors or walls between the Wi-Fi router and television.

Turn the Wi-Fi router off and then on again.

If the network name (SSID) of the Wi-Fi router to which you want to connect is not displayed, select Add new network to enter a network name (SSID).

If the problem is not resolved even after the procedures above or if you cannot connect even with a wired network, check the status of the network connection.

Do I need an aerial signal?

For full functionality of your TV set equipped with Freeview Play you will require an aerial connected to the set with an adequate and reliable signal.

Why does my set turn on from standby so quickly?

During standby your set will be in a higher power state to enable it to turn on quickly. Should you want to put the set into low power standby, press and hold down the [STANDBY] button on the remote control for more than two seconds. This will bring up an option to put the set into low power standby. While in low power standby, the set will take longer to come on when the [STANDBY] button is pressed.

TV can connect to the Internet, but not to certain apps and services

The date and time settings of this TV may be incorrect. Depending on certain apps and services, you may not be able to connect to these if the time is incorrect.

Press the [HOME] button, then select Setup > DTV Time Set Up > Auto Synchronization > Use network-provided time to automatically adjust the time through the network.

Check that the LAN cable or AC power cord (mains lead) of the router/modem has been connected properly.

Try using apps later. The app content provider server may be out of service.

The remote control does not operate.

Check if the TV is working properly.

Press the power button on the television to determine if the problem is with the remote control or not.

Check if the remote control is working properly.

Point the remote control at the remote control sensor located at the front of the television.

Keep the remote control sensor area clear from obstacles.

Fluorescent light can interfere with remote control operation; try turning off any fluorescent light.

Check that the orientation of each battery matches the positive (+) and negative (-) symbols in the battery compartment.

Battery power may be low. Remove the remote control cover and replace the batteries with new ones.

I cannot set the picture levels while on apps

This is because the application sets the picture levels.

I cannot access Freeview Play

To enable Freeview Play to operate correctly, you must have the set tuned in and set up in the UK and installed as country setting UK. In addition, it needs to be connected to the internet.

Why am I not able to use letters in my PIN?

Your PIN is a quick code used for accessing some of the higher functions of your set. This only contains numbers so that they can be entered using your remote control keypad.

Can I set parental controls?

Parental controls are possible when receiving digital television channels (should this service be provided by the broadcaster).

Parental control within apps is determined by the functionality of the app. For details on this you will need to go into the app settings.

What do I do if my apps do not work?

First check that your set is connected to the internet, if it is, ensure that the internet connection is consistent and reliable. If this does not resolve the issue, remove the mains supply from the set and turn back on a few minutes later.

Press the [MENU] button, then select Settings > Setup > Reset to Default.

SHARP

Sharp Consumer Electronics EU

Ostaszewo 57B, 87-148 Lysomice, Poland

Assembled in Poland

www.sharpconsumer.uk

SHA/MAN/0536