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USER MANUAL STRP-HDS Smart-AVI
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Digital video wall displaying a motorcyclist on a dirt track, with a Smart-AM device in the foreground (no readable text or symbols on the main image)Smart-AM
SMART AUDIO VIDEO INNOVATION
| TABLE OF CONTENTS | |
| WHAT'S IN THE BOX? 2 | |
| INTRODUCTION | 3 |
| FEATURES | 3 |
| APPLICATIONS 3 | |
| TECHNICAL SPECIFICATIONS | 4 |
| HARDWARE INSTALLATION | 5 |
| FRONT PANEL CONTROL | 6 |
| RS-232 CONTROL 7 | |
| IR REMOTE CONTROL | 8 |
| CONTROL VIA ETHERNET 9 | |
| LIMITED WARRANTY STATEMENT 10 | |
| WHAT'S IN THE BOX? | ||
| PART NO. QTY DESCRIPTION | ||
| STRP-HDS 1 StretcherPro-HD | ||
| CCPWR06 1 Power supply cord | ||
| RMT-4KWL 1 IR Remote Control | ||
| SM-EYE-NY 1 IR receiver | ||
| EN-QKVM-EAR-P 2 Rack Mounting Brackets | ||
| 1 Quick Start Guide | ||

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Smart-AM WALL CLOSE SINGLE EQUAL V StretcherPro HD 2x2 Video Wall Power 110-240V RS-232 Control 1 RS-232 Control 2 IR 4 IN 3 IN 2 IN 1 IN 4 OUT 1 OUT 2 OUT 1 OUT www.smartavi.com USAFigure 2-1
INTRODUCTION
To create a four-screen video wall with 1 HD video input, the StretcherPro-HD Video Wall Controller provides a truly simple plug-and-play hardware solution. The StrecherPro-HD is HDCP compliant and is capable of stretching any HD source over four screens, resolution up to 1920 x 1080. This powerful new version stretches the video image in multiple ways including: Video Wall mode, dual horizontal (2x1), dual vertical (1x2), or clone the image (1:1).
FEATURES
- Stand-Alone Unit, Requiring no Additional Hardware or Software
- Plug-and-play ready
• 4 Screen Multilayout Digital Signage / Video Wall Controller
• Supports DVI-D Input with converters - Learns any EDID
- Internal EDID database
- Multiple configurations
• HDCP and HDMI 1.4 compliant
Supports IR and RS-232
APPLICATIONS
- Video Walls
• Digital Signage Displays
• Information Displays - Command Centers
- Control Rooms
- Simulation Systems
• Restaurants and Clubs - Houses of Worship
- Convention Facilities
- Theme Parks
- Resorts
- Casinos
TECHNICAL SPECIFICATIONS
| VIDEO | |
| Video Bandwidth Single-link | 340MHz [10.2Gbps] |
| Resolution HDTV Up to 1080p | |
| PC Resolution up to 1920 x | 1200 |
| Input Video Signal 1.2 volts | |
| Input DDC Signal 5 volts | |
| Single Link Range 1080p | |
| Format HDMI 1.4 | |
| DVI Compliance Single-link | DVI-D 2.0 |
| Output Cable Length Up to 20 ft. | |
| HDCP Compliance 1.0/2.0 | |
| Input Interface (1) HDMI | |
| Output Interface (4) HDMI | |
| Connector Type A [19-pin female] | |
| CONTROL | |
| Front Panel | Buttons |
| RS-232 | DB9 (female) |
| Remote Control | IR |
| TCP/IP | Ethernet Control |
| POWER | |
| Requirements | 100-240 VAC |
| MECHANICAL | |
| Height | 1.875 in. |
| Width | 17 in. |
| Depth | 10.75 in. |
| Weight | 4.4 lbs. |
HARDWARE INSTALLATION
- Turn off the StretcherPro-HD.
- Connect the HDMI source (i.e. PC, Blu-Ray Player, Digital Signage, etc.) to the HDMI INPUT port of the StretcherPro-HD using HDMI cables.
- Connect the (4) monitors to the (4) HDMI OUTPUT ports of the StretcherPro-HD using HDMI cables for HDMI monitors and TVs, or HDMI-to-DVI adapters for DVI displays. Connect the upper left display to port 1, the upper right display to port 2, the lower left display to port 3 and the lower right display to port 4.
- Connect the IR receiver to the IR input jack at the back of the StretcherPro-HD.
- Optionally connect an RS-232 cable from the PC to the RS-232 port of the unit for additional control.
- Optionally connect the RJ45 connector to a network for additional control.
- Turn on the StretcherPro-HD.
- Wait a few seconds for the unit to initialize.

flowchart
graph TD
A["Internet Video"] --> B["Network Control"]
B --> C["TCP-IP LAN"]
C --> D["StretcherPro-HD"]
D --> E["DVD Player"]
E --> F["RS-232 Remote Control"]
F --> G["IR Remote Control"]
G --> H["Smart Audio Video Innovation"]
style A fill:#f9f,stroke:#333
style H fill:#bbf,stroke:#333
Figure 5-1
FRONT PANEL CONTROL

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WALL CLONE DUAL H DUAL V MENUFront Panel Buttons
- To switch to Video Wall mode, press the WALL button.
- To switch to Clone mode, press the CLONE button.
- To switch to Dual Horizontal mode, press the DUAL H button.
- To switch to Dual Vertical mode, press the DUAL V button.
- For Menu, press the DUAL H and DUAL V buttons simultaneously then use the IR Remote Control to navigate the menu.

flowchart
graph TD
A["PORT 1"] --> B["1"]
C["PORT 2"] --> B
D["PORT 3"] --> B
E["PORT 4"] --> B
VIDEO WALL MODE: You can project the input image across four HD screens (2x2 configuration). With screen resolution of 1920x1080, users can create a stunning 4K resolution video wall display.
VIDEO Wall Mode

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1 1 1 1CLONE MODE: You can route the input image to each display individually, creating a simple and effective digital signage display.
Clone Mode

flowchart
graph LR
A["PORT 1"] --> B["1"]
C["PORT 2"] --> D["1"]
E["PORT 3"] --> F["1"]
G["PORT 4"] --> H["1"]
DUAL HORIZONTAL: You can route the input image over two horizontally arranged screens two times over, creating a unique and flexible horizontal display option.
Dual Horizontal

flowchart
graph TD
A["PORT 1"] --> B["1"]
C["PORT 2"] --> D["1"]
E["PORT 3"] --> F
G["PORT 4"] --> H
DUAL VERTICAL: Users can route the input image over two vertically arranged screens two times over, creating a unique and flexible vertical display option.
Dual Vertical
RS-232 CONTROL
The StretcherPro-HD may also be controlled via RS-232 commands. This feature requires that an RS-232 card is installed in your computer or a USB to RS-232 adapter. Check the RS-232 connections on your computer and the StretcherPro-HD to determine if you need a male to male, female to female or male to female cable.
Establish a connection to StretcherPro-HD :
- Connect a straight-through RS-232 cable to the RS-232 connector on the PC.
- Connect the other end of the cable to the RS-232 port of the StretcherPro-HD.
- Power on the device.
If you need to identify the COM port used by your computer do the following:
- Click on the start button.
- Click on Control Panel.
- Click on Device Manager.
- Click on the arrow next to Ports (COM & LPT).
You should see the name of your adapter and the COM port number in use.
Setting up the Terminal Application:
Run the terminal client of your choice such as HyperTerminal or PuTTY.
Select the correct COM port on the PC.
Use the following connection settings: 115200, N, 8, 1, no flow control.
Once the connection is established type ? And hit
StretcherHD 1.22.22
main menu
-i -system information
-v -display mode and video options
-e -edid/hotplug
-a -audio
-o -osd navigator and parts load
-fr Reset to factory defaults (Not shown on menu.)
? -help
To display the video menu:
Type -v
StretcherHD 1.22.22
video menu
f -clone input to outputs in full
dh -horizontal dual
dv -vertical dual
v -videowall
s -stretch across 4 screens
fl -flip [output channel] [1:flip | 2:unflip]
o -[1-1080P60|2-1080P30]
ex -exit to main menu
? -help
To return to the main menu:
Type ex
IR REMOTE CONTROL
| BUTTON | DESCRIPTION |
| MENU | Activates the OSD menu |
| 1 | |
| 2 | |
| 3 | |
| 4 | |
| CLONE | |
| ESC Exit OSD menu | |
| ▲ Navigate up thru the OSD options | |
| ▼ Navigate down thru the OSD options | |
| ■ Select or execute | |
| ◀ Navigate OSD options | |
| ▶ Navigate OSD options | |
| INPUT | |
| OUTPUT | |
| E1 Internal EDID #1 | |
| E2 Internal EDID #2, | |
| EL Learn EDID from display on output #1 | |
| W 1 Wall Mode-Press W then press 1 | |
| Q | |
| P | |
| I Clone Mode | |

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MENU 1 2 3 4 CLONE ESC INPUT OUTPUT E1 E2 EL W Q P I Smart-AM 4K-WALLFigure 8-2
CONTROL VIA ETHERNET
StretcherPro-HD TCP/IP control is a feature that allows mode switching and other configurations to be controlled remotely via HTTP. Manage your StretcherPro-HD with ease on your LAN or from anywhere in the world.
First you must find the IP address for the StretcherPro-HD . Finder.exe (Smart IP-Finder) is conveniently available on our website; please visit www.smartavi.com/helpfull-links.html for this and our full list of compatible third-party software.
Download and execute the IP address Finder software for your product. The StretcherPro-HD and its IP address should appear in the display as shown in Figure 9-1.

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Stellaris(R) Board Finder Available Stellaris Boards IP Address MAC Address Client IP Application 192.168.0.145 00:1a.b6.00.02.74 0.0.0.0 SmartAVI StretcherHDPro Web Refresh ExitFigure 9-1

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Stretcher-HD Pro HOME Welcome to StretcherHDPro. Login to get started. Stretcher-Pro-HDFigure 9-2
Enter the IP address into a web browser of your choice. You should see the StretcherPro-HD Home/Welcome page as shown in Figure 9-2.
Click the LOG IN tab. The username and password are case sensitive and can be changed. The default user-name and password are:
Username: admin
Password: 1234
LIMITED WARRANTY STATEMENT
A. Extent of limited warranty
Smart-AVI Technologies, Inc. warrants to the end-user customers that the Smart-AVI product specified above will be free from defects in materials and workmanship for the duration of 1 year, which duration begins on the date of purchase by the customer. Customer is responsible for maintaining proof of date of purchase.
Smart-AVI limited warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any:
a. Improper or inadequate maintenance or modifications
b. Operations outside product specifications
c. Mechanical abuse and exposure to severe conditions
If Smart-AVI receives, during applicable warranty period, a notice of defect, Smart-AVI will at its discretion replace or repair defective product. If Smart-AVI is unable to replace or repair defective product covered by the Smart-AVI warranty within reasonable period of time, Smart-AVI shall refund the cost of the product.
Smart-AVI shall have no obligation to repair, replace or refund unit until customer returns defective product to Smart-AVI.
Any replacement product could be new or like new, provided that it has functionality at least equal to that of the product being replaced.
Smart-AVI limited warranty is valid in any country where the covered product is distributed by Smart-AVI.
B. Limitations of warranty
To the extant allowed by local law, neither Smart-AVI nor its third party suppliers make any other warranty or condition of any kind whether expressed or implied with respect to the Smart-AVI product, and specifically disclaim implied warranties or conditions of merchantability, satisfactory quality, and fitness for a particular purpose.
C. Limitations of liability
To the extent allowed by local law the remedies provided in this warranty statement are the customers sole and exclusive remedies.
To the extant allowed by local law, except for the obligations specifically set forth in this warranty statement, in no event will Smart-AVI or its third party suppliers be liable for direct, indirect, special, incidental, or consequential damages whether based on contract, tort or any other legal theory and whether advised of the possibility of such damages.
D. Local law
To the extent that this warranty statement is inconsistent with local law, this warranty statement shall be considered modified to be consistent with such law.
Smart-AM
SMART AUDIO VIDEO INNOVATION
NOTICE
The information contained in this document is subject to change without notice. SmartAVI makes no warranty of any kind with regard to this material, including but not limited to, implied warranties of merchantability and fitness for particular purpose. SmartAVI will not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance or use of this material. No part of this document may be photocopied, reproduced, or translated into another language without prior written consent from SmartAVI Technologies, Inc.
20170331

Designed and Manufactured in the USA
800.AVI.2131
Tel: (818) 503-6200 Fax: (818) 503-6208
11651 Vanowen St. North Hollywood, CA 91605
SmartAVI.com