CyberPower

PDU20SWHVT10ATNET - Inverter CyberPower - Free user manual and instructions

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Download the instructions for your Inverter in PDF format for free! Find your manual PDU20SWHVT10ATNET - CyberPower and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. PDU20SWHVT10ATNET by CyberPower.

USER MANUAL PDU20SWHVT10ATNET CyberPower

Automatic Transfer Switch

USER'S MANUAL

CyberPower PDU20SWHVT10ATNET - Automatic Transfer Switch - 1

natural_image Technical line drawing of two electronic device modules with connectors and a cable (no text or symbols)

Table of Contents

Overview....1

Model List....1

Product Contents 2

For 1U Models....2

For 2U Models....3

Product Features....4

Front/Rear Panel Description (1U 15A Models)....4

Technical Specifications....4

Front/Rear Panel Description (1U 20A Models) ....5

Technical Specifications....5

Front/Rear Panel Description (2U 30A Models)....6

Technical Specifications....6

Front/Rear Panel Description (2U 32A Models)....7

Technical Specifications....7

Installation Guide 8

ATS PDU Configuration....8

Front Mounting....9

For 1U Models....9

For 2U Models ....10

Rear Mounting....11

For 1U Models....11

For 2U Models....13

Replacing LCD Panel 15

Electrical Installation 15

Power Cord Locking - For IEC Type ATS PDU 16

Input Power Cord....16

Output Power Cord....16

Network Installation....17

Operation....18

Remote Management....18

Web 18

Telnet and SSH....18

SNMP 18

Local Management....18

LCD Operation....18

LED Indicators....19

Environmental Monitoring (optional)....19

Device Reset 19

Unattended/Automatic Shutdown....19

Firmware Upgrade....20

ATS PDU 20

LCD 21

RMCARD 23

Troubleshooting 25

Conformance Approvals....26

Customer Service & Warranty 27

Appendix A-Hyper Terminal 28

Appendix B-Power Device Network Utility 29

Overview

CyberPower Automatic Transfer Switches PDUs with dual input for power provide redundant and increased reliability for critical devices with a single power plug. Users can define the preferred input power source. When a selected source is unstable or unavailable, the ATS PDU will switch to the second power source to constantly provide power to connected devices. The entire ATS PDU series are designed with LED and LCD interfaces for users to easily observe power status and device load. On-site power management is accomplished as users can configure power settings, via LCD interface, according to local power condition. Available in both switched and metered/monitored configurations, users have a broad base of options to select the ATS PDU that best fits their needs.

WARNING: This automatic transfer switch has dual power cords (A & B) to provide redundant power sources to devices with single power supplies and can be plugged into separate compatible sources* to ensure continuous access. Users select the preferred source as the primary input. CyberPower Smart App Online and Sinewave series UPS are highly recommended for use as the power source.

*Note: Only sine wave AC power sources are compatible with this ATS PDU. Simulated sine wave AC power sources are NOT compatible.

Model List

Switched Series Metered/Monitored Series
1U 1U
PDU15SW10ATNET PDU15M10AT
PDU20SW10ATNET PDU20M10AT
PDU20SWT10ATNET PDU20MT10AT
PDU20SWHVT10ATNET PDU20MHVT10AT
PDU15SWHVIEC12ATNET PDU15MHVIEC12AT
PDU20SWHVIEC10ATNET PDU20MHVIEC10AT
PDU20SWHVCEE10ATNET* PDU20MHVCEE10AT*
2U 2U
PDU30SWT17ATNET PDU30MT17AT
PDU30SWHVT19ATNET PDU30MHVT19AT
PDU32SWHVCEE18ATNET* PDU32MHVCEE18AT*

*Selected models may not be available in certain regions. Please contact your CyberPower sales team for more information.

Safety Precautions

Read the following before installing or operating the Automatic Transfer Switches (ATS) PDU:

• Use only the supplied hardware to attach the mounting brackets.
- The ATS PDU must be plugged into a single phase three-wire, grounded outlet on a circuit that is protected by a fuse or circuit breaker. For PDU15xxxx series, please use a 15A circuit protector. For PDU20xxxx series, please use a 20A circuit protector. For PDU30xxxx series, please use a 30A circuit protector. Connection to any other type of power outlet may result in a electrocution hazard.
- Do not use extension cords or adapters with these ATS PDUs.
- Never install an ATS PDU or associated wiring or equipment during a lightning storm.
- Ensure that the power cord, plug, and socket are in good condition.

CyberPower PDU20SWHVT10ATNET - Safety Precautions - 1

To prevent the risk of fire or electrocution, this ATS PDU should be installed in a temperature and humidity controlled indoor area free of conductive contaminants. Do not install this ATS PDU where excessive moisture or heat is present.

CyberPower PDU20SWHVT10ATNET - Safety Precautions - 2

Before using, please check to ensure the package contains all the items shown below. If there are missing parts, please contact your local CyberPower sales team for technical support.

Product Contents

For 1U Models

CyberPower PDU20SWHVT10ATNET - Product Contents - 1

natural_image Isometric line drawing of a rectangular electronic device with ports and connectors (no text or symbols)

ATS PDU

CyberPower PDU20SWHVT10ATNET - Product Contents - 2

CyberPower PDU20SWHVT10ATNET - Product Contents - 3
Mounting Bracket x 2 24 (M4x8) Bracket Mounting Screws (Includes eight spares)

CyberPower PDU20SWHVT10ATNET - Product Contents - 4

natural_image Technical line drawing of a mechanical support structure (no text or symbols)

Cord Retention Tray

CyberPower PDU20SWHVT10ATNET - Product Contents - 5
4 (M3x4) Cord Retention Tray Mounting Screws

CyberPower PDU20SWHVT10ATNET - Product Contents - 6
6 (M5x12) Rack Mounting Screws/6 Washers (Includes two spares for each)

CyberPower PDU20SWHVT10ATNET - Product Contents - 7
Cable Ties Qty.: 18 (NEMA Outlet) Qty.: 30 (IEC Outlet)

CyberPower PDU20SWHVT10ATNET - Product Contents - 8
RJ45/DB9 Serial Port Connection Cable

CyberPower PDU20SWHVT10ATNET - Product Contents - 9
Jumper (Switched type only)

CyberPower PDU20SWHVT10ATNET - Product Contents - 10
User's Manual, Registration & Software Download Cards

Below items only provided with IEC type ATS PDU

CyberPower PDU20SWHVT10ATNET - Below items only provided with IEC type ATS PDU - 1
Power Cord 10 feet IEC-320 C13/C14 x 2 (PDU15SWHVIEC12ATNET/ PDU15MHVIEC12AT Model Only)

CyberPower PDU20SWHVT10ATNET - Below items only provided with IEC type ATS PDU - 2
Power Cord 10 feet IEC-320 C19/C20 x 2 (PDU20SWHVIEC10ATNET/ PDU20MHVIEC10AT Model Only)

Product Contents

For 2U Models

CyberPower PDU20SWHVT10ATNET - Product Contents - 1

natural_image Isometric line drawing of a rectangular electronic device with ports and a slot (no text or symbols)

ATS PDU

CyberPower PDU20SWHVT10ATNET - Product Contents - 2

CyberPower PDU20SWHVT10ATNET - Product Contents - 3

Mounting Bracket x 2 24 (M4x8) Bracket Mounting Screws (Includes eight spares)

CyberPower PDU20SWHVT10ATNET - Product Contents - 4

natural_image Technical line drawing of two parallel cable or connector bands with mounting brackets (no text or symbols)

CyberPower PDU20SWHVT10ATNET - Product Contents - 5

Cord Retention Tray X 2 8 (M3x4) Cord Retention Tray Mounting Screws

CyberPower PDU20SWHVT10ATNET - Product Contents - 6

CyberPower PDU20SWHVT10ATNET - Product Contents - 7

6 (M5x12) Rack Mounting Screws/6 Washers (Includes two spares for each)

Cable Ties Qty.: 30 (NEMA Outlet) Qty.: 50 (IEC Outlet)

CyberPower PDU20SWHVT10ATNET - Product Contents - 8

CyberPower PDU20SWHVT10ATNET - Product Contents - 9

RJ45/DB9 Serial Port Connection Cable

Jumper (Switched type only)

CyberPower PDU20SWHVT10ATNET - Product Contents - 10

text_image 3.4 Raj-Indian Card Faser Panel Management Software

User's Manual, Registration & Software Download Cards

Product Features

Front/Rear Panel Description (1U 15A Models)
CyberPower PDU20SWHVT10ATNET - Product Features - 1

text_image A B C F S Control Power

NEMA Type
CyberPower PDU20SWHVT10ATNET - Product Features - 2

text_image Diagram of a multi-chamber electrical control panel with labeled terminals and switches

IEC Type
CyberPower PDU20SWHVT10ATNET - Product Features - 3

text_image Diagram of a rack-mounted device with labeled ports and connectors, showing internal structure and pin layout.

A. SNMP/HTTP Network Slot Allows users to remotely control and monitor the ATS PDU when installed with CyberPower's Remote Management Card.
B. Serial Port (RJ45 modular port) Use serial port to connect with PC and execute local control of the ATS PDU.
C. Source Indicator Indicates Source A or B is in use. When both sources are normal, selected source shows constant green LED while another source shows blinking green LED.
D. Output Indicator Indicates load condition of the ATS PDU.
E. Multifunction LCD Readout Displays various ATS PDU information such as power and load conditions.
F. Select Button Use to control the LCD screen and toggle through the available informational options.
G. Enter Button Use to choose selected items, enter to next level menu or return to previous menu.
H. AC Inlet/AC Power Cord Use to connect ATS PDU to utility power or UPS.
I. Ground Stud Use to ground the ATS PDU.
J. AC Output Receptacles Provides power distribution for connected equipment.
K. Outlet Indicator (switched series only) When the LED is on, the outlet is providing power to connected equipment.

Technical Specifications

Switched Series Metered Series
Model Name PDUISSWI0ATNET PDUISSWHMEC12ATNET PDUISMIOAT PDUISMHVIECIDAT
Input
Nominal Voltage 100-120V200-240V 100-120V200-240V
Frequency 50/60Hz
Derated Input Current 12A2A(UL)/10A(CE) 12A 12A(UL)/10A(CE)
Plug Type(2) NEMA 5-15P(2) IEC-320 C14(2) NEMA 5-15P(2) IEC-320 C14
Power Cord Type SR (14 AWG) Socket SR (14 AWG) Socket
Power Cord Length10 ft/3.05 m
Output
Nominal Voltage 100-120V200-240V 100-120V200-240V
Derated Output Current12A 12A(UL)/10A(CE) 12A 12A(UL)/10A(CE)
Outlet TypeNEMA 5-15RIEC-320 C13NEMA 5-15RIEC-320 C13
Outlet Number10121012
Transfer TimeTypical: 8-12ms16ms max @ 60Hz/ 18ms max @ 50Hz
Management and Communications
Multifunction LCD RoadoutVoltage, Frequency, Load, Current, ITW/FW Version, Network Information
SoftwarePowerPane? Business Edition
SNMP/ HTTP CapableYes, with RMCARDYes, with optional RMCARD
ConnectivityRJ45 (Serial Port)
Sensor CapableOptional
Physical
Dimension (W x H x D)17.05" x 1.75" x 9.3"/433mm x 44mm x 236mm
Environmental
Humidity0 to 95% Non-condensing
Altitude13100 ft/4000 m
Temperature32°F to 113°F/0°C to 15°C
Safety Approvals
CertificationsUL 60950 1FCC Class AUL 60950 1CE, FCC Class AUL 60950 1FCC Class AUL 60950 1CE, FCC Class A

* All specifications are subject to change without notice.

Product Features

Front/Rear Panel Description (1U 20A Models)
CyberPower PDU20SWHVT10ATNET - Product Features - 1

text_image A B C D E F S Color Power

NEMA Type
CyberPower PDU20SWHVT10ATNET - Product Features - 2

text_image Diagram of a rack-mounted network device with labeled ports and connectors

IEC Type
CyberPower PDU20SWHVT10ATNET - Product Features - 3

text_image Diagram of a rack-mounted server or network interface with multiple drive units and indicator lights

A. SNMP/HTTP Network Slot Allows users to remotely control and monitor the ATS PDU when installed with CyberPower's Remote Management Card.
B. Serial Port (RJ45 modular port)
Use serial port to connect with PC and execute local control of the ATS PDU.
C. Source Indicator Indicates Source A or B is in use. When both sources are normal, selected source shows constant green LED while another source shows blinking green LED.
D. Output Indicator
Indicates load condition of the ATS PDU.
E. Multifunction LCD Readout
Displays various ATS PDU information such as power and load conditions.
F. Select Button Use to control the LCD screen and toggle through the available informational options.
G. Enter Button Use to choose selected items, enter to next level menu or return to previous menu.
H. AC Inlet/AC Power Cord Use to connect ATS PDU to utility power or UPS.
I. Ground Stud Use to ground the ATS PDU.
J. AC Output Receptacles Provides power distribution for connected equipment.
K. Outlet Indicator (switched series only) When the LED is on, the outlet is providing power to connected equipment.

Technical Specifications

Switched Series Metered Series
Model NamePDU20SW10ATNETPDU20SWHVT10ATNETPDU20V10ATPDU20MHVT10AT
PDU20SWHVCEE10ATNETPDU20MHVCEE10AT
PDU20SWT10ATNETS-10000AS-10000AS-10000A
S-20000VA/MEC10ATNETS-2000MHVEC10AT
Input
Nominal Voltage 100-120V200-240V 100-120V200-240V
Frequency 50/60Hz
Derated Input Current 16A
Plug Type(2) NEMA 5 20P(2) NEMA L6-20P(2) NEMA 5-20P(2) NEMA L6-20P
(2) IEC 309 16A(2) IEC 309 16A
(2) NEMA L5-20P(2) IEC 320 C20(2) NEMA L5 20P(2) IEC 320 C20
Power Cord TypeSR (12AWG)SR (12AWG)SR (12 AWG)SR (12AWG)
SocketSocket
Power Cord Length10 ft/3.05 m
Output
Nominal Voltage 100-120V200-240V 100-120V200-240V
Derated Output Current16AC'3:12A (UL)10A (CE)C'9:16A16AC13:12A (UL)10A (CE)C19:16A
Outlet TypeNEMA 5-20R(8) ILC C13(2) ILC C19NEMA 5-20R(8) ILC C13(2) ILC C19
Outlet Number108+2108+2
Transfer TimeTypical: 8-12ms16ms max @ 60Hz/18ms max @ 50Hz
Management and Communications
Multifunction LCD ReadoutVoltage, Frequency, Load, Current: HW/FW Version, Network Information
Software PowerPanel® Business Edition
SNMP/ HTTP CapableYes, with RMCARDYes, with optional RMCARD
ConnectivityRJ45 (Serial Port)
Sensor CapableOptional
Physical
Dimension (W x H x D)17.05" x 1.75" x 9.3"/433mm x 44mm x 236mm
Environmental
Humidity0 to 95% Non-condensing
Altitude13100 ft/4000 m
Temporaure32°F to 13°F/0°C to 45°C
Safety Approvals
CertificationsUL 60950-1FCC Class AUL 60950-1FCC Class AUL 60950-1FCC Class AUL 60950-1FCC Class A
UL 60950-1CL, FCC Class AUL 60950-1CL, FCC Class A

* All specifications are subject to change without notice.

Product Features

Front/Rear Panel Description (2U 30A Models)
CyberPower PDU20SWHVT10ATNET - Product Features - 1

text_image A B C E F G Equistar Power CyberPower

NEMA Type
CyberPower PDU20SWHVT10ATNET - Product Features - 2

flowchart
graph LR
    A["Input Unit 1"] --> B["Switch 1"]
    C["Input Unit 2"] --> D["Switch 2"]
    E["Input Unit 3"] --> F["Switch 3"]
    G["Input Unit 4"] --> H["Switch 4"]
    I["Input Unit 5"] --> J["Switch 5"]
    K["Input Unit 6"] --> L["Switch 6"]
    M["Input Unit 7"] --> N["Switch 7"]
    O["Input Unit 8"] --> P["Switch 8"]
    Q["Input Unit 9"] --> R["Switch 9"]
    S["Input Unit 10"] --> T["Switch 10"]
    U["Output Unit 1"] --> V["Switch 1"]
    W["Output Unit 2"] --> X["Switch 2"]
    Y["Output Unit 3"] --> Z["Switch 3"]
    AA["Output Unit 4"] --> AB["Switch 4"]
    AC["Output Unit 5"] --> AD["Switch 5"]
    AE["Output Unit 6"] --> AF["Switch 6"]
    AG["Output Unit 7"] --> AH["Switch 7"]
    AI["Output Unit 8"] --> AJ["Switch 8"]
    AK["Output Unit 9"] --> AL["Switch 9"]
    AM["Output Unit 10"] --> AN["Switch 10"]

IEC Type
CyberPower PDU20SWHVT10ATNET - Product Features - 3

text_image Electrical panel diagram with labeled components including switches, relays, and power connections

A. SNMP/HTTP Network Slot Allows users to remotely control and monitor the ATS PDU when installed with CyberPower's Remote Management Card.

B. Serial Port (RJ45 modular port) Use serial port to connect with PC and execute local control of the ATS PDU.

C. Source Indicator Indicates Source A or B is in use. When both sources are normal, selected source shows constant green LED while another source shows blinking green LED.

D. Output Indicator Indicates load condition of the ATS PDU.

E. Multifunction LCD Readout Displays various ATS PDU information such as power and load conditions.

F. Select Button Use to control the LCD screen and toggle through the available informational options.

G. Enter Button Use to choose selected items, enter to next level menu or return to previous menu.

H. AC Inlet/AC Power Cord Use to connect ATS PDU to utility power or UPS.

I. AC Output Receptacles Provides power distribution for connected equipment.

J. Outlet Indicator (switched series only) When the LED is on, the outlet is providing power to connected equipment.

K. Circuit Breaker Provides output overload protection.

L. Ground Stud Use to ground the ATS PDU.

Technical Specifications

Switched SeriesMetered Series
Model NamePDU30SWT17ATNETPDU30SWHVT 9ATNETPDU30MT17ATPDU30HVVT 9AT
Input
Nominal Voltage100-120V200-240V100-120V200-240V
Frequency50/60Hz
Derated Input Current2/A
Plug Type(2) NEMA L5 30P(2) NEMA L5 30P(2) NEMA L5 30P(2) NEMA L6 30P
Power Cord TypeSR (10 AWG)
Power Cord Length10 f/(3.05 m
Output
Nominal Voltage100-120V200-240V100-120V200-240V
Derated Output Current5-20R: 16AL5-30R: 24AC13: 12AC19: 16AL6-30R: 24A5-20R: 16AL5-30R: 24AC13: 12AC19: 16AL6-30R: 24A
Derated Output Current (each bank)20A
Bank Number2
Outlet Type(16) NFMA 5-20R(1) NEMA L5-30R(16) IFC C13(2) IFC C19(1) NEMA L6-30R(16) NFMA 5-20R(1) NEMA L5-30R(16) IFC C13(2) IFC C19(1) NFMA L6-30R
Outlet Number17191719
Circuit BreakerYes
Transfer TimeTypical: 8-12ms16ms max @ 60Hz/ 18ms max @ 50Hz
Management and Communications
Multi-function LCD ReadoutVoltage, Frequency, Load, Current, HW/FW Version, Network Information
SoftwarePowerPanel® Business Edition
SNMP/ HTTP CapableYes, with RMCARDYes, with optional RMCARD
ConnectivityRJ45 (Serial Port)
Sensor CapableOptional
Physical
Dimension (W x H x D)17.05" x 3.5" x 9.3"/433mm x 88mm x 236mm
Environmental
Humidity0 to 95% Non-condensing
Altitude13100 ft/4000 m
Temperature32°F to 13.1/0°C to 45°C
Safety Approvals
CertificationsUL 60950-1, FCC Class A

* All specifications are subject to change without notice.

Product Features

Front/Rear Panel Description (2U 32A Models)
CyberPower PDU20SWHVT10ATNET - Product Features - 1

text_image A B C D E F G H I J K L P1-120V P1-120V P1-120V P1-120V P1-120V P1-120V P1-120V P1-120V P1-120V P1-120V P1-120V P1-120V P1-120V P1 120V P1 120V P1 120V P1 120V P1 120V P1 120V P1 120V P1 120V P1 120V P1 120V P1 120V P1 120V P1 120 V P1 120 V P1 120 V P1 120 V P1 120 V P1 120 V P1 120 V P1 120 V P1 120 V P1 120 V P1 120 V P1 120 V P1 120 V P1.53V P1.53V P1.53V P1.53V P1.53V P1.53V P1.53V P1.53V P1.53V P1.53V P1.53V P1.53V P1.53V P1.53V P1.53V S

A. SNMP/HTTP Network Slot Allows users to remotely control and monitor the ATS PDU when installed with CyberPower's Remote Management Card.
B. Serial Port (RJ45 modular port) Use serial port to connect with PC and execute local control of the ATS PDU.
C. Source Indicator Indicates Source A or B is in use. When both sources are normal, selected source shows constant green LED while another source shows blinking green LED.
D. Output Indicator Indicates load condition of the ATS PDU.
E. Multifunction LCD Readout Displays various ATS PDU information such as power and load conditions.
F. Select Button Use to control the LCD screen and toggle through the available informational options.
G. Enter Button Use to choose selected items, enter to next level menu or return to previous menu.
H. AC Inlet/AC Power Cord Use to connect ATS PDU to utility power or UPS.
I. AC Output Receptacles Provides power distribution for connected equipment.
J. Outlet Indicator (switched series only) When the LED is on, the outlet is providing power to connected equipment.
K. Circuit Breaker Provides output overload protection.
L. Ground Stud Use to ground the ATS PDU.

Technical Specifications

Switched Series Metered Series
Model Name PDU32SWHVCEEE'BATNET PDU32MHVCEEIBAT
Input
Nominal Voltage 200-240V
Frequency 50/60Hz
Max. Input Current 32A
Plug Type (2) IEC 309 32A
Power Cord Type SR (10 AWG)
Power Cord Length 10 fL/3.05 m
Output
Nominal Voltage 200-240V
Dorated Output CurrentC13: 10AC19: 16A
Dorated Output Current (each bank)20A
Bank Number 2
Outlet Type(16) IEC C13(7) IEC C19
Outlet Number 18
Circuit Breaker Yes
Transfer TimeTypical: 8-12ms16ms max @ 60Hz/ 16ms max @ 50Hz
Management and Communications
Mult function LCD ReadoutVoltage, Frequency Load, Current, HW/FW Version, Network Information
SoftwarePowerPanel Business Edition
SNMP/ HTTP CapableYes, with RMCARDYes, with optionalRMCARD
ConnectivityRJ45 (Serial Port)
Sensor CapableOptional
Physical
Dimension (W x H x D)17.05" x 3.5" x 9.3"/433min x 88mm x 236mm
Environmental
Humidity0 to 95% Non-condensing
Altitude 15'00 ft/4000 m
Temperature 32°F to 13°F/0°C to 45°C
Safety Approvals
CertificationsCE, FCC Class A

* All specifications are subject to change without notice.

Installation Guide

ATS PDU Configuration

WARNING: This automatic transfer switch has dual power cords (A & B) to provide redundant power sources to devices with single power supplies and can be plugged into separate compatible sources* to ensure continuous access. Users select the preferred source as the primary input. CyberPower Smart App Online and Sinewave series UPS are highly recommended for use as the power source.

*Note: Only sine wave AC power sources are compatible with this ATS PDU. Simulated sine wave AC power sources are NOT compatible.

Best Configuration

CyberPower PDU20SWHVT10ATNET - Best Configuration - 1

flowchart
graph TD
    A["Utility Power Utility Power"] --> B["CyberPower Online UPS"]
    C["CyberPower Online UPS"] --> D["CyberPower ATS PDU"]
    B --> E["Equipment Loads"]
    D --> E
    F["SOURCE A SOURCE B"] --> D

Minimum Acceptable Configuration

CyberPower PDU20SWHVT10ATNET - Minimum Acceptable Configuration - 1

text_image Utility Power CyberPower Sinewave UPS SOURCE A (Preferred Source) SOURCE B CyberPower ATS PDU Equipment Loads

Installation Guide

CyberPower PDU20SWHVT10ATNET - Installation Guide - 1

Please only use the provided screws for the entire installation process.

Front Mounting

For 1U Models

Step 1. Mounting Bracket Installation

Use the provided Mounting Bracket Screws (16) to attach the Mounting Brackets (2) to the ATS PDU.

CyberPower PDU20SWHVT10ATNET - For 1U Models - 1

natural_image Isometric line drawing of a rectangular electronic device with ports and connectors (no text or symbols)

Step 2. Cord Retention Tray Installation (optional)

Adjust the length of the Cord Retention Tray till the screw hole on the Tray and ATS PDU are aligned. Attach the Cord Retention Tray to the ATS PDU with the 4 supplied Cord Retention Tray Mounting Screws. Tighten the Cord Retention Tray with the screw on it.

CyberPower PDU20SWHVT10ATNET - For 1U Models - 2

natural_image Technical illustration of a server rack with mounting hardware and a close-up view of the internal components (no text or symbols)

Step 3. ATS PDU Mounting

Use the provided Washers (4) and Screws (4) to secure the ATS PDU to your existing rack system.

Note: You may also use the screw sets provided by the rack to secure the ATS PDU.

CyberPower PDU20SWHVT10ATNET - For 1U Models - 3

natural_image Technical line drawing of a server rack with mounting brackets and a side panel, showing internal components and wiring (no text or symbols)

Installation Guide

Front Mounting

Step 4. Cable Ties (Optional)

Use the provided Cable Ties to fasten each cord to the Cord Retention Tray.

CyberPower PDU20SWHVT10ATNET - Front Mounting - 1

natural_image Technical line drawing of a mechanical assembly with mounting brackets and internal components, plus an inset magnified view (no text or symbols)

For 2U Models

Step 1. Mounting Bracket Installation

Use the provided Mounting Bracket Screws (16) to attach the Mounting Brackets (2) to the ATS PDU.

CyberPower PDU20SWHVT10ATNET - For 2U Models - 1

natural_image Technical line drawing of a rectangular electronic device with labeled ports and connectors (no text or symbols present)

Step 2. Cord Retention Tray Installation (optional)

Adjust the length of the Cord Retention Trays till the screw hole on the Trays and ATS PDU are aligned. Attach the Cord Retention Trays to the ATS PDU with the 8 supplied Cord Retention Tray Mounting Screws. Tighten the Cord Retention Trays with the screw on it.

CyberPower PDU20SWHVT10ATNET - For 2U Models - 2

natural_image Technical line drawing of a server rack with an inset showing a screwdriver inserted into a rack (no text or symbols present)

Installation Guide

Front Mounting

Step 3. ATS PDU Mounting

Use the provided Washers (4) and Screws (4) to secure the ATS PDU to your existing rack system.

Note: You may also use the screw sets provided by the rack to secure the ATS PDU.

CyberPower PDU20SWHVT10ATNET - Front Mounting - 1

natural_image Technical line drawing of a server rack unit with mounting brackets and a magnified inset showing two connectors (no text or symbols present)

Step 4. Cable Ties (Optional)

Use the provided Cable Ties to fasten each cord to the Cord Retention Tray.

CyberPower PDU20SWHVT10ATNET - Front Mounting - 2

natural_image Technical line drawing of a server rack with mechanical components and a magnified inset showing internal wiring (no text or symbols)

Rear Mounting

For 1U Models

Step 1. Mounting Bracket Installation

Use the provided Mounting Bracket Screws (16) to attach the Mounting Brackets (2) to the ATS PDU.

CyberPower PDU20SWHVT10ATNET - For 1U Models - 1

natural_image Isometric line drawing of a server rack with multiple ports and connectors (no text or symbols)

Installation Guide

Rear Mounting

If you plan on attaching the Cord Retention Tray to the ATS PDU, use the provided Mounting Bracket Screws (8) to attach the Mounting Brackets (2) to the ATS PDU.

CyberPower PDU20SWHVT10ATNET - Rear Mounting - 1

natural_image Isometric line drawing of a rack-mounted server or network device with multiple ports and connectors (no text or symbols)

Step 2. Cord Retention Tray Installation (optional)

Adjust the length of the Cord Retention Tray till the screw hole on the Tray and ATS PDU are aligned. Attach the Cord Retention Tray to the ATS PDU with the 4 supplied Cord Retention Tray Mounting Screws. Tighten the Cord Retention Tray with the screw on it.

CyberPower PDU20SWHVT10ATNET - Step 2. Cord Retention Tray Installation (optional) - 1

natural_image Technical line drawing of a server rack with mounting holes and a close-up inset showing internal components (no text or symbols)

Step 3. ATS PDU Mounting

Use the provided Washers (4) and Screws (4) to secure the ATS PDU to your existing rack system.

Note: You may also use the screw sets provided by the rack to secure the ATS PDU.

CyberPower PDU20SWHVT10ATNET - Step 3. ATS PDU Mounting - 1

natural_image Technical line drawing of a server rack with mounting brackets and connectors, showing internal components and mounting points (no text or symbols present)

Installation Guide

Rear Mounting

Step 4. Cable Ties (Optional)

Use the provided Cable Ties to fasten each cord to the Cord Retention Tray.

CyberPower PDU20SWHVT10ATNET - Rear Mounting - 1

natural_image Technical line drawing of a mechanical assembly with a magnified inset showing internal components (no text or symbols)

For 2U Models

Step 1. Mounting Bracket Installation

Use the provided Mounting Bracket Screws (16) to attach the Mounting Brackets (2) to the ATS PDU.

CyberPower PDU20SWHVT10ATNET - For 2U Models - 1

natural_image Technical line drawing of a rack-mounted electronic device with multiple ports and connectors (no text or symbols)

If you plan on attaching the Cord Retention Tray to the ATS PDU, use the provided Mounting Bracket Screws (8) to attach the Mounting Brackets (2) to the ATS PDU.

CyberPower PDU20SWHVT10ATNET - For 2U Models - 2

natural_image Technical line drawing of a rack-mounted server or network device with multiple ports and connectors (no text or symbols visible)

Installation Guide

Rear Mounting

Step 2. Cord Retention Tray Installation (optional)

Adjust the length of the Cord Retention Trays till the screw hole on the Trays and ATS PDU are aligned. Attach the Cord Retention Trays to the ATS PDU with the 8 supplied Cord Retention Tray Mounting Screws. Tighten the Cord Retention Trays with the screw on it.

CyberPower PDU20SWHVT10ATNET - Rear Mounting - 1

natural_image Technical line drawing of a server rack with an inset showing a mechanical component being inserted (no text or symbols present)

Step 3. ATS PDU Mounting

Use the provided Washers (4) and Screws (4) to secure the ATS PDU to your existing rack system.

Note: You may also use the screw sets provided by the rack to secure the ATS PDU.

CyberPower PDU20SWHVT10ATNET - Rear Mounting - 2

natural_image Technical line drawing of a server rack with mounting brackets and internal panel structure (no text or symbols)

Step 4. Cable Ties (Optional)

Use the provided Cable Ties to fasten each cord to the Cord Retention Tray.

CyberPower PDU20SWHVT10ATNET - Rear Mounting - 3

natural_image Technical line drawing of a server rack unit with an inset close-up showing internal components (no text or symbols)

Installation Guide

Replacing the LCD Panel

Step 1. Use a slotted screwdriver to gently lift out the LCD panel.

CyberPower PDU20SWHVT10ATNET - Replacing the LCD Panel - 1

natural_image Three technical line drawings showing mechanical assembly steps (no text or symbols)

Step 2. Disconnect the cable connector.

CyberPower PDU20SWHVT10ATNET - Replacing the LCD Panel - 2

natural_image Technical illustration of a mechanical component with an inset showing internal structure and directional arrows (no text or symbols)

Electrical Installation

Step 1. Receptacle evaluation

Ensure that the plug type of your ATS PDU unit matches the receptacles that you are using.

CyberPower PDU20SWHVT10ATNET - Electrical Installation - 1

The ATS PDU must be plugged into a three-wire, grounded utility receptacle or a UPS that is connected to a grounded utility receptacle. The utility receptacle must also be connected to an appropriate branch circuit/main with fuse or circuit breaker protection. Connection to any other type of receptacle may result in an electrocution hazard.

Step 2. Plug the ATS PDU into the utility receptacle and/or UPS.

For configuration details, refer to ATS PDU Configuration on page 8.

Step 3. Attach equipment

It is extremely important not to exceed the ATS PDU's maximum current load (as outlined in the Specifications section). In order to determine total load, use the LCD screen on the front of the ATS PDU to monitor the load being attached.

CyberPower PDU20SWHVT10ATNET - Electrical Installation - 2

natural_image Isometric line drawing of a rectangular electronic device with multiple ports and connectors (no text or symbols)

Installation Guide

Power Cord Locking - For IEC Type ATS PDU

Input Power Cord

Step 1. Align and insert the Cable Tie from the upper side of the Fixed Stand and fasten it as shown below.

CyberPower PDU20SWHVT10ATNET - Power Cord Locking - For IEC Type ATS PDU - 1

natural_image Technical line drawing of two electronic device modules with connectors and ports (no text or symbols)

Step 2. Align and insert the Cable Tie from the bottom side of the Fixed Stand and fasten it as shown below.

CyberPower PDU20SWHVT10ATNET - Power Cord Locking - For IEC Type ATS PDU - 2

natural_image Technical line drawing of two electronic device modules with ports and connectors (no text or symbols)

Output Power Cord

Step 1. Align and insert the Cable Tie from the upper side of the Fixed Stand and fasten it as shown below.

CyberPower PDU20SWHVT10ATNET - Power Cord Locking - For IEC Type ATS PDU - 3

natural_image Technical line drawing of two mechanical components with labeled ports and mounting holes (no text or symbols)

Installation Guide

Network Installation

(Performed when a Remote Management Card is installed)

Step 1. Attach the LAN Cable

Using a CAT5 RJ45 cable, attach one end to the Ethernet port on the RMCARD, and the other end to a network port.

Step 2. Establish the ATS PDU IP address

Assigning an IP address to the CyberPower ATS PDU requires the user to have an available IP address that is valid on the respective network. If an available IP address is unknown, contact the network administrator to obtain one. The default IP is 192.168.20.177 and the default for the DHCP function is on.

There are multiple methods for setting up the IP address of the ATS PDU

Please follow the instructions below for the method that is appropriate for your application.

Please make sure the ATS PDU is powered on during this process.

Option 1 (recommended): Power Device Network Utility

  1. Download the Power Device Network Utility software available at www.cyberpower.com.

  2. Highlight the ATS PDU device from the list and select Edit and Setup device => Assisted Setup from the menu.

  3. Configure the IP Address, Subnet Mask, and Gateway Address to match your network settings.

  4. Enter the user name and password of the ATS PDU device at the Authentication menu.

Note: The default username is "cyber" and the default password is "cyber". For further information and installation instructions, see Appendix B.

Option 2: DHCP Server

  1. Ask your administrator if there is DHCP server on the LAN.

  2. Make sure the DHCP is Enabled.

  3. Make sure the network connection is ready and power on the ATS PDU.

  4. The ATS PDU will obtain an IP address from the DHCP server automatically.

Option 3: Address Resolution Protocol (ARP) Command

  1. Obtain the MAC address from the sticker on the ATS PDU.

  2. Open a command prompt as an administrator and type the following: "arp -s [available IP address] [MAC address of ATS PDU]".

Example: arp -s 192.168.20.240 00-0C-15-00-00-01

IP Address MAC Address

  1. Use the Ping command to assign a size of 123 bytes to the IP.

* Type in "ping 192.168.20.240 -l 123" then press Enter.

* If the replies are received, your computer can communicate with the IP address.

Option 4: Hyper Terminal or Terminal Emulator

  1. Use the included RJ45/DB9 serial port connection cable, attach one end to the serial port on the front of the ATS PDU, and the other end to the PC/server.

  2. Open the Hyper Terminal software on your PC and select a name and icon for the connection.

  3. Setup the COM port settings using the values indicated in Appendix A.

  4. Press Enter to enter the Authentication menu.

  5. Enter the user name and password of the ATS PDU device at the Authentication menu.

  6. Press 4 and Enter to access Network Settings to view the IP address.

Note: The default username is "cyber" and the default password is "cyber".

For further information and configuration via Hyper Terminal, see Appendix A-Hyper Terminal.

Operation

Remote Management

The remote management function via the RMCARD205 provides for monitoring of the ATS PDU operational information, controlling outlets and utilizing SNMP functionality.

Web

Remote management can be performed via web interface. To access the web interface, please follow the instructions below:

  1. Enter the IP address of the ATS PDU into a web browser.

  2. Enter the user name and password of the ATS PDU device at the authentication screen.

Note: The default username is "cyber" and the default password is "cyber".

Telnet and SSH

The CyberPower ATS PDU provides Telnet and Secure Shell (SSH) as Remote Management methods. Telnet uses user name and password as basic security while SSH has a higher security level with encryption of the transmitted packets including user name, password, and data. Configure the Setting of Telnet and SSH on the Web Interface. The default user name and password is cyber/cyber.

Note: When user logs in with the admin username and admin password through Telnet or SSH, there are two types of interfaces available. One is the command line interface (CLI) and the other is a menu interface. The default is CLI. If the user wants to change to the menu interface, type in the [menumode] command. To switch back to CLI, it is necessary to logout and login to the RMCARD.

SNMP

The CyberPower ATS PDU supports SNMPv1 and SNMPv3 protocols. Download the CyberPower MIB file and add it to a SNMP-supported management software. Default read/write community is public/private for SNMPv1. SNMPv3 provides a higher security level than SNMPv1 by encrypting the transmitted packet. Configure the settings of the SNMPv1/SNMPv3 on Web Interface. For more details, please see the RMCARD205 User Manual.

Local Management

LCD Operation

The LCD screen provides instant information, such as source condition, voltage and current, for the ATS PDU. In addition, users can use the interface to configure each PDU parameters and control each outlet on the switched ATS PDU.

A. Scroll Mode: The ATS PDU information will display in following order automatically when "Scroll Mode On" is configured.

Source A information
Source B information
Device Load
Bank 1 Current (2U series)
Bank 2 Current (2U series)
Bank 3 Current (2U series)
Environment Status (Displays when the ENVIROSENSOR is connected)

B. Main Menu Map

AboutHardware Version
Firmware Version
Network Information
Serial Number
SettingsPreferred SourceA/B/None
Source ConfigurationNominal Voltage
Voltage Range
Freq. Deviation
Sensitivity
Load ConfigurationDevice Bank/1/2/3Overload Threshold
Near Overload Threshold
Low Load Threshold
Outlet ControlDevice Bank/1/2/3All/Outlet 1-NImmediate On
Delay On
Immediate Off
Delay Off
Reboot
Delay Reboot
LCD SettingsBrightness
Scroll Mode
Screen Off

Operation

Local Management

Reset/RebootReset All (ATS PDU, RMCARD and LCD)
Reset Except TCP/IP
Reset Account (User Name and Password)
Reboot

LED Indicators

IndicatorStatus Descriptionon
SourceSolid Green SSelected source and power condition is normal.
Flashing GreenBackup source and power condition is normal.
Orange Power condition is abnormal.
LoadGreen The aggregate current of each bank is normal.
Orange Near overload.
Red Overload.
Tx/RxOff The ATS PDU power is off.
On (Green) The ATS PDU power is on.
FlashingReceiving/transmitting data packet.
Reset finished.
LINKOn Indicates the ATS PDU is connected to the LAN.
Off Indicates the ATS PDU is not connected to the LAN.
OutletOn The outlet is on and providing power.
Off The outlet is off.

Environmental Monitoring (optional)

The CyberPower ATS PDU with an environmental sensor (ENVIROSENSOR) installed, provides remote temperature and humidity monitoring in a server closet and/or datacenter. To connect ATS PDU with ENVIROSENSOR, use RJ45 Ethernet Cable included with the ENVIROSENSOR. Plug one end into the Universal port on the RMCARD205 and the other end into the RJ45 port on the ENVIROSENSOR (as shown in figures below). When the ATS PDU connected correctly to the ENVIROSENSOR, users can see the temperature and humidity data via the Web Interface.

CyberPower PDU20SWHVT10ATNET - Environmental Monitoring (optional) - 1

text_image Diagram showing cable connection to a device with an inset close-up highlighting a component detail

Device Reset

  • To reset all the settings to default locally, use Reset function in the LCD screen.
  • To reset all the settings to default remotely, log in Web interface, enter the Reset page and apply the function.

Unattended/Automatic Shutdown

PowerPanel Business Edition software automatically initiates a graceful shutdown on the connected computer's operating system in an orderly fashion.

PowerPanel must be installed on every computer or server for which the shutdown is to take place. The computer will receive a device status message from the RMCARD205 and will perform the shutdown according to the instructions provided, including shutdowns at exact times and dates. Follow the directions below for setting up Unattended/Automatic Shutdown.

Step 1. Computer Configuration

  1. Install PowerPanel Business Edition Client on every computer/server that will be part of the shutdown process (Follow the instructions in the PowerPanel Business Edition Client User Manual).
  2. Configure the settings in PowerPanel Business Edition Client. See the PowerPanel Business Edition Client User Manual for detailed instructions.

Step 2. ATS PDU Network Configuration

Verify that the IP address of all computers, that will be part of the shutdown process, are included in the Client List of the web interface (Follow the instructions in the PowerPanel Business Edition User Manual).

Step 3. Notification

Notifying the computers of potential outlet shutdowns can be accomplished using the following functions:

  • Outlets Control Menu: Performing the task of turning off or rebooting outlets
  • Scheduling Menu: Setting the application to perform the task of turning off or rebooting outlets. The notification will occur prior to the scheduled date/time.
  • Outlet Overload: In the event of ATS PDU overload, notification will be sent prior to the ATS PDU shutting down.

Firmware Upgrade

By upgrading the Firmware, you can obtain new features, updates and improvements to existing functionality. To ensure the firmware is kept up to date, please regularly visit our website to see if there is any updated firmware version available.

Note: Please do not turn the ATS PDU off when processing the firmware upgrade. ATS PDU outlets will remain powered on while the firmware update takes place. Only the ATS PDU LCD screen will reboot.

ATS PDU

Update the following file to upgrade the firmware.

- cpsatsmafw_xxx.bin

Note that the XXX is not part of the file name but is where the version number in the filename is given.

Use the following steps to upgrade the firmware.

  1. Download the latest firmware from www.cyberpower.com.

  2. Extract the file to "C:\".

  3. Open Hyper Terminal to connect the ATS PDU and use the command @NEW".

Note: In order for Hyper Terminal to interact with the ATS PDU, the PC/server must be connected directly to the ATS PDU via the serial port.

(1). Use the included RJ45/DB9 serial port connection cable. Attach one end to the serial port on the front of the ATS PDU, and the other end to the PC/server.

(2). Open the Hyper Terminal software on your PC and select a name and icon for the connection.

(3). Setup the COM port settings using the following values.

* Bits per second: 38400
* Data bits: 8
* Parity: None
* Stop bits: 1
* Flow control: None

CyberPower PDU20SWHVT10ATNET - ATS PDU - 1

text_image CyberPowerSystems Inc., RS232 Service Login Name: HKEY
  1. The ATS PDU will reboot and show main menu on Hyper Terminal.

CyberPower PDU20SWHVT10ATNET - ATS PDU - 2

text_image C:\ Copyright 2013 CyberPowerSystems IMP Application (Version 0.8.1) By AIS Development Team [Main Menu] Download Firmware to the AIS Microprocessor Download Firmware to the LCD Microprocessor Execute The Program Copyright © 2013 CyberPowerSystems © 2013 CyberPowerSystems © 2013 CyberPowerSystems © 2013 CyberPowerSystems © 2013 CyberPowerSystems © 2013 CyberPowerSystems © 2013 CyberPowerSystems © 2013 CyberPowerSystems © 2013 CyberPowerSystems © 2013 CyberPowerSystems © 2013 CyberPowerSystems © 2013 CyberPowerSystems©2013 CyberPowerSystems©2013 CyberPowerSystems©2013 CyberPowerSystems©2013 CyberPowerSystems©2013 CyberPowerSystems©2013 CyberPowerSystems©2013 CyberPowerSystems©2013 CyberPowerSystems©2013 CyberPowerSystems©2013 CyberPowerSystems©2013 CyberPowerSystems©2013 CyberPowerSystems©2014 CyberPowerSystems © 2014 CyberPowerSystems © 2014 CyberPowerSystems © 2014 CyberPowerSystems © 2014 CyberPowerSystems © 2014 CyberPowerSystems © 2014 CyberPowerSystems © 2014 CyberPowerSystems © 2014 CyberPowerSystems © 2014 CyberPowerSystems © 2014 CyberPowerSystems © 2014 CyberPowerSystems © 1 Download Firmware to the AIS Microprocessor Download Firmware to the LCD Microprocessor Execute The Program Download Firmware to the AIS Microprocessor Download Firmware to the LCD Microprocessor Execute The Program Download Firmware to the AIS Microprocessor Download Firmware to the LCD Microprocessor Execute The Program Download Firmware to the AIS Microprocessor Download Firmware to the LCD Microprocessor Execute The Program Download Firmware to the AIS Microprocessor Download Firmware to the LCD Microprocessor Execute The Program Download Firmware to the AIS Microprocessor Download Firmware to the LCD Microprocessor Execute The Programs Download Firmware to the AIS Microprocessor Download Firmware to the LCD Microprocessor Execute The Programs Download Firmware to the AIS Microprocessor Download Firmware to the LCD Microprocessor Execute The Programs Download Firmware to the AIS Microprocessor Download Firmware to the LCD Microprocessor Execute The Programs Download Firmware to the AIS Microprocessor Download Firmware to the LCD Microprocessor Execute The Programs Download Firmware to the AIS Microprocessor Download Firmware to the LCD Microprocessor Execute The Program
  1. Press "1" to select ATS PDU upgrade.

CyberPower PDU20SWHVT10ATNET - ATS PDU - 3

text_image IMP Application (Version 0.0.1) By RTS Development Team ------------------------ --------------------- INMain Manual ------------------ Download Firmware to the RTS Microprocessor ----------------------- 1 Download Firmware to the LCD Microprocessor ------------------------- 2 Execute The Program ------------------------- 3 ----------------------- 1 Waiting for the file to be sent ... {press 'a' to abort} CDDCCCCCCCCC_

Firmware Upgrade

  1. Select Transfer > Send File.

CyberPower PDU20SWHVT10ATNET - Firmware Upgrade - 1

text_image test - HyperTerminal File Edit View Call Transfer Help Send File... Receive File... Capture Text... Send Text File... Capture to Printer
  1. Note that the Ymodem protocol and file "C:\cpsatsmafw_xxx.bin" are selected in Hyper Terminal.

CyberPower PDU20SWHVT10ATNET - Firmware Upgrade - 2

text_image Send File Folder: C:\temp Filename: C:\cpstatmsfw_yoc.ha Browse... Protocol: Ymodem Send Close Cancel
  1. The download progress window will open after you click the Send button.

CyberPower PDU20SWHVT10ATNET - Firmware Upgrade - 3

text_image Newcom file send for text Sending C:\tpustmafe_100.htm Packet 0 Error checking ORC File size OK Return 3 Total returns 3 Files 1 of 1 Last error: Unrequested response File: OK of SK Elapsed Remaining Throughput: Cancel cpu/bps
  1. After uploading the binary file Hyper Terminal will show as below.

CyberPower PDU20SWHVT10ATNET - Firmware Upgrade - 4

text_image Programming Completed Successfully! Name: casatomafe_xxx.bin Size: 37576 Bytes CyberPowerSystems Inc., RS232 Service Login Name:

LCD

Update the following file to upgrade the firmware.

- cpsatslafw_xxx.bin

Note that the XXX is not part of the file name but is where the version number in the filename is given.

Use the following steps to upgrade the firmware.

  1. Download the latest firmware from www.cyberpower.com.
  2. Extract the file to "C:\".
  3. Open Hyper Terminal to connect the ATS PDU and use the command @NEW".

Note: In order for Hyper Terminal to interact with the ATS PDU, the PC/server must be connected directly to the ATS PDU via the serial port.

(1). Use the included RJ45/DB9 serial port connection cable. Attach one end to the serial port on the front of the ATS PDU, and the other end to the PC/server.
(2). Open the Hyper Terminal software on your PC and select a name and icon for the connection.

(3). Setup the COM port settings using the following values.

* Bits per second: 38400
* Data bits: 8
* Parity: None
* Stop bits: 1
* Flow control: None

Firmware Upgrade

CyberPower PDU20SWHVT10ATNET - Firmware Upgrade - 1

text_image CyberPowerSystems Inc., 85232 Service Login Name: mgy
  1. The ATS PDU will reboot and show main menu on Hyper Terminal.

CyberPower PDU20SWHVT10ATNET - Firmware Upgrade - 2

text_image C) COPYRIGHT 2013 CyberPowerSystems EXP Application (Version 0.0.1) By AIS Development Team [Main Menu] Download Firmware to the AIS Microprocessor ———— 1 Download Firmware to the LCD Microprocessor ———— 2 Execute The Program ———— 3
  1. Press "2" to select LCD upgrade.

CyberPower PDU20SWHVT10ATNET - Firmware Upgrade - 3

text_image (C) COPYRIGHT 2012 CyberPowerSystems IAP Application (Version 0.0.1) By LCD Development Team ---- Main Menu ---- Download Firmware To the LCD Microprocessor ---- 1 Execute The Program ---- 2
  1. Press "1".

CyberPower PDU20SWHVT10ATNET - Firmware Upgrade - 4

text_image C) COPYRIGHT 2013 CyberPowerSystems IAP Application (Terminal 0.9.1) By LCD Development Team Main Menu Download Firmware To the LCD Microprocessor ———— 1 Execute The Program ———— 2 Waiting for the file to be sent ... (press 'a' to short) CCCCCC
  1. Select Transfer > Send File.

CyberPower PDU20SWHVT10ATNET - Firmware Upgrade - 5

text_image test - HyperTerminal File Edit View Call Transfer Help Send File... Receive File... Capture Text... Send Text File... Capture to Printer
  1. Note that the Ymodem protocol and file "C:\cpsatslafw_xxx.bin" are selected in Hyper Terminal.

Firmware Upgrade

9 The download progress window will open after you click the Send button.

  1. After uploading the binary file, Hyper Terminal will be shown as below.

You can see if the firmware upgrade is successful by checking the "CyberPower System Firmware Version" after login.

Note : 1. Please do not turn the ATS PDU off and ensure the quality of selected source power when processing firmware upgrade. The ATS PDU will not perform the ATS function when upgrading firmware. 2. Press "3" to exit the main menu of firmware upgrade.

RMCARD

There are two files to update in order to upgrade the firmware:

  • cpsrm2scfw_XXX.bin
  • cpsrm2scdata_XXX.bin

Note that the XXX is not part of the file name but is where the version number in the filename is given.

Option 1: Using FTP Command

Use the following steps to upgrade the firmware.

  1. Download the latest firmware.
  2. Extract the downloaded files to "C:\".
  3. Open a command prompt window.
  4. Login to the CyberPower Remote Management Card with FTP command, in the command prompt type:

Firmware Upgrade

(1) ftp
(2) ftp > open
(3) To [current IP address of RMCARD] [port]; e.g., To 192.168.22.126 21
(4) Input USER NAME and PASSWORD (same as the administrator account in web user interface)

  1. Upload the cpsrm2scfw_XXX.bin, type:

ftp > bin

ftp > put cpsrm2scfw _XXX.bin

  1. Upgrade is now complete, type:

ftp > quit

  1. The system will reboot after you type "quit".
  2. Login to the FTP again as step 4.
  3. Upload cpsrm2scdata _XXX.bin, type:

ftp > bin

ftp > put cpsrm2scdata _XXX.bin

  1. Upgrade complete, type

ftp > quit

  1. The system will reboot after you type "quit".

Option 2: Using Upgrade and Configuration Utility Tool

(Bulk Firmware Upgrade Tool)

Use the following steps to upgrade the firmware.

  1. Install the CyberPower Upgrade and Configuration Utility tool available for download at www.cyberpower.com.
  2. After installation completes, run the "Upgrade and Configuration Utility".
  3. The main window of the Upgrade and Configuration Utility tool program is shown in below figure. The configuration tool will display all CyberPower Remote Management devices present on the local network subnet. The "Discover" button is used to search the local network subnet again.

Note: You can click "View" to select the items you want to view.

CyberPower PDU20SWHVT10ATNET - Firmware Upgrade - 1

text_image Request and Configuration Utility File Edit View Action Log Help Operation Log New update services Account and Password MNC Address IP Address Last Action Result Version Location Name 00-00-15-40-ZC-08 152 160.26.52 2.1.5 Server No.: PCU153W8PNET 00-00-15-40-S9-90 152 160.26.54 2.2.5 Server No.: PCU03W4V72PNET 00-00-15-40-BF-C 152 160.26.76 1.1.0 Server No.: PCU05W4V4NET 00-00-15-40-BF-A 152 160.26.81 1.0 Server No.: RICARD205 00-00-15-40-ZC-47 152 160.26.97 2.1.9 Server No.: PCU03W8PNET 00-00-15-40-BF44 152 160.26.103 1.0 Server No.: RICARD205 00-00-15-40-LF-D 152 160.26.102 2.1.5 Server No.: PCU03WY72PNET 00-00-15-40-BF-ME 152 160.26.104 1.1.0 Server No.: PCU03WY4NET 00-00-15-40-BF-E 152 160.26.106 1.0 Server No.: RICARD205 00-00-15-40-BF-G4 152 160.26.115 2.1.6 Server No.: PCU153W8PNET 00-00-15-40-D3152 160.26.52 2.1.5 Server No.: PCU153W8PNET 152 160.26.54 2.2.5 Server No.: PCU03W4V72PNET 152 160.26.76 1.1.0 Server No.: PCU03W4V4NET 152 160.26.81 1.0 Server No.: RICARD205 152 160.26.97 2.1.9 Server No.: PCU03W8PNET 152 160.26.103 1.0 Server No.: RICARD205 152 160.26.104 2.1.5 Server No.: PCU03WY72PNET 152 160.26.105 1.1.0 Server No.: PCU03WY4NET 152 160.26.106 1.0 Server No.: RICARD205 152 160.26.115 2.1.6 Server No.: PCU153W8PNET 152 160.26.116 2.1.8 Server No.: PCU03W8PNET 152 160.26.117 1.0 Server No.: PCU03W8PNET 152 160.26.118 1.0 Server No.: RICARD205 152 160.26.123 1.0 Server No.: PCU03WY72PNET 152 160.26.124 2.1.5 Server No.: PCU03WY4NET 152 160.26.126 2.2.8 Server No.: PCU03WY72PNET Access Upgrade Prescure Uploaded Configuration Text Connection Start

The main window of the "Upgrade and Configuration Utility" program

  1. Check the boxes to select the devices you wish to upgrade, and select "Update" on the right to update the device user account and password. Once the update is confirmed, the status icon next to the IP Address will change from orange to green.

Note: You must update the device user account and password credentials before firmware upgrade.

  1. Select the devices you wish to upgrade by checking their respective checkbox and select "Upgrade Firmware".

Note: You can upgrade the firmware of multiple devices that use the same firmware files (Bulk firmware upgrade).

  1. Select the Firmware and Data files and click "OK", as shown in below figure.

CyberPower PDU20SWHVT10ATNET - Firmware Upgrade - 2

text_image File Locations of Firmware & Data Firmware C:\cpsrm2scfw_111.bin Data C:\cpsrm2scdata_111.bin Browse... Browse... OK Cancel

The File Locations of Firmware & Data window

  1. Click "Yes" to start firmware upgrade on selected devices, as shown in below figure.

Firmware Upgrade

CyberPower PDU20SWHVT10ATNET - Firmware Upgrade - 1

text_image Upgrade Firmware Do you want to upgrade firmware v1.1.1 on 2 selected devices? Firmware File: cpsrm2scfw_111.bin Data File: cpsrm2scdata_111.bin YES NO

Confirm Upgrade Firmware message window

  1. If the firmware upgrade is implemented, you will see the Result in the main window, as shown in below figure.

CyberPower PDU20SWHVT10ATNET - Firmware Upgrade - 2

text_image Press update devices Account and Password NHC Address P Address Last Action Result Version Location Name 00-00-15-00-2C 08 152.153.26.12 00-00-15-00-5B-83 152.153.26.64 00-00-15-00-8B-4C 152.153.26.78 00-00-15-00-9B-54 152.153.26.23 00-00-15-00-2C-47 152.153.26.07 00-00-15-00-8B-4C 152.153.26.10 00-00-15-00-11A3 152.153.26.12 00-00-15-00-8B-EE 152.153.26.154 00-00-15-00-8B-EF 152.153.26.126 00-00-15-00-8B-D4 152.153.26.15 00-00-15-00-8B-B3 152.153.26.16 00-00-15-00-8B-BF 152.153.26.17 00-00-15-00-8B-F9 152.153.26.18 00-00-15-00-8B-G9 152.153.26.19 00-00-15-00-8B-GA 152.153.26.20 00-00-15-00-8B-GA 152.153.26.21 00-00-15-00-8B-GA 152.153.26.22 00-00-15-00-8B-GA 152.153.26.23 00-00-15-00-8B-GA 152.153.26.24 00-00-15-00-8B-GA 152.153.26.25 Success: 2.1.5 Server Po.: PEU/SDW/HPNET Success: 2.2.5 Server Po.: PEU/ZDW/HT/HPNET Success: 1.1.1 Server Po.: PEU/ZDW/HPNET Success: 1.0.8 Server Po.: RMCAPEDOS Success: 2.1.6 Server Po.: PEU/ZDW/HT/HPNET Success: 1.0.8 Server Po.: RMCAPEDOS Success: 2.1.6 Server Po.: PEU/ZDW/HT/HPNET Success: 1.1.1 Server Po.: PEU/ZDW/HPNET Success: 1.0.8 Server Po.: RMCAPEDOS Success: 2.1.6 Server Po.: PEU/ZDW/HPNET Success: 2.1.6 Server Po.: PRZDLC/RTX/LSI Success: 1.8.8 Server Po.: PEU/ZDW/HT/HPNET Success: 1.8.8 Server Po.: RMCAPEDOS Success: 1.8.8 Server Po.: PEU/ZDW/HT/HPNET Success: 1.8.8 Server Po.: PEU/ZDW/HT/HPNET Success: 1.8.8 Server Po.: PEU/ZDW/HT/HPNET Success: 2.1.6 Server Po.: PEU/ZDW/HT/HPNET Success: 1.8.8 Server Po.: PEU/ZDW/HT/HPNET Success: 2.1.6 Server Po.: PEU/ZDW/HT/HPNET Success: 1.8.8 Server Po.: PEU/ZDW/HT/HPNET Success: 2.1.6 Server Po.: PEU/ZDW/HT/HPNET Success: -PSCDLD/CRTX/LSI Success: -PSCDLD/CRTX/LSI Success: -PSCDLD/CRTX/LSI

Firmware upgrade success in the main window

Troubleshooting

Problem Possible Cause Solution
ATS PDU outlets do not provide power to connected equipment1. Breaker tripped2. Power cord is not properly plugged inReset Breaker, check the plug to insure its connected correctly. If the problem remains, contact technical support.
Amperage displayed on LCD screen exceeds the units capabilityOverloadThe load indicator shows red when overload. Reduce the load on the ATS PDU until the overload is gone. If the problem remains, contact technical support.
Circuit breakers have tripped1. Sustained overload2. Excessive ambient or internal temperatures3. Faulty breakerReset Breaker.If the problem remains, contact technical support.

Conformance Approvals

FCC Warning

WARNING!! This equipment has been tested and found to comply with the limits for a Class A Digital Device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense.

Any special accessories needed for compliance must be specified in the instruction.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Notice: (1) An unshielded-type power cord is required in order to meet FCC emission limits and also to prevent interference to the nearby radio and television reception. It is essential that only the supplied power cord is used. (2) Use only shielded cables to connect I/O devices to this equipment.

Note: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER'S AUTHORITY TO OPERATE THE EQUIPMENT.

The Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulation.

This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Customer Service & Warranty

Product Registration

Thank you for purchasing a CyberPower product. Prompt product registration entitles coverage under the Limited Warranty and also allows the opportunity to be notified of product enhancements, upgrades, and other announcements.

Registration is quick and easy at www.cyberpower.com/registration.

CyberPower International

Feel free to contact our Tech Support department with installation, troubleshooting, or general product questions.

Cyber Power Systems, Inc. www.cyberpower.com

For USA and Canada:

4241 12th Ave East, Suite 400 Shakopee, MN 55379 Toll-free: (877) 297-6937

For all other regions:

Please visit our website for local contact information.

Customer Service & Warranty

Limited Warranty

Read the following terms and conditions carefully before using the CyberPower ATS PDU series. By using the Product, you consent to be bound by and become a party to the terms and conditions of this Limited Warranty. If you do not agree to the terms and conditions of this Warranty, you should return the Product for a full refund prior to using it.

Who Is Providing This Warranty?

Cyber Power Systems, Inc. provides this Limited Warranty.

What Does This Warranty Cover?

This warranty covers defects in materials and workmanship in the Product under normal use and conditions.

What Is The Period of Coverage?

For USA and Canada, CyberPower provides a 3-Year limited warranty to the original purchaser who owns the Product. For other regions, please contact your local CyberPower sales team for more information.

Who Is Covered?

This warranty only covers the original purchaser. Coverage ends if you sell or otherwise transfer the Product.

How Do You Get Service?

  1. You can use the contact information mentioned above for instructions.
  2. When you contact CyberPower, identify the Product, the Purchase Date, and the item(s) of Connected Equipment.
  3. You must provide a purchase receipt (or other proof of the original purchase) and provide a description of the defect.

What Will We Do To Correct Problems?

CyberPower will inspect and examine the Product.

If the Product is defective in material or workmanship, CyberPower will repair or replace it at CyberPower's expense, or, if CyberPower is unable to or decides not to repair or replace the Product (if defective) within a reasonable time, CyberPower will refund to you the full purchase price you paid for the Product (purchase receipt showing price paid is required).

Who Pays for Shipping?

We pay when we send items to you; you pay when you send items to us.

What Are Some Things This Warranty Does Not Cover?

  1. This Warranty does not cover any software that is damaged or needs to be replaced due to the failure of the Product or any data that is lost as a result of the failure or the restoration of data or records, or the reinstallation of software.
  2. This Warranty does not cover or apply to: misuse, modification, operation or storage outside environmental limits of the Product or the equipment connected to it, nor for damage while in transit or in storage, nor if there has been improper operation or maintenance, or use with items not designed or intended for use with the Product, such as laser printers, appliances, aquariums, medical or life support devices, etc.

What Are The Limitations?

  1. This Warranty does not apply unless the Product and the equipment that was connected to it were connected to properly wired and grounded outlets (including compliance with electrical and safety codes of the most current electrical code), without the use of any adapters or other connectors.
  2. The Product must have been plugged directly into the power source and the equipment connected to the Product must be directly connected to the Product and not "daisy-chained" together in serial fashion with any extension cords, another Product or device similar to the Product, surge suppressor, or power tap. Any such installation voids the Limited Warranty.
  3. The Product and equipment connected to it must have been used properly in a suitable and proper environment and in conformance with any license, instruction manual, or warnings provided with the Product and the equipment connected to it.
  4. The Product must have been used at all times within the limitations on the Product's VA capacity.
  5. The sole and exclusive remedies of the Initial Customer are those provided by this Warranty

Appendix A-Hyper Terminal

Hyper Terminal software can be used for basic ATS PDU configuration. In order for Hyper Terminal to interact with the ATS PDU, the PC/server must be connected directly to the ATS PDU via the serial port with the included RJ45/DB9 serial port connection cable. It utilizes a text-based interface and menu system. Navigation through the interface is done by typing the number of the menu option and pressing the Enter key. Setup the COM port settings using the following values.

* Bits per second: 38400
* Data bits: 8
* Parity: None
* Stop bits: 1
* Flow control: None

Note: The session will timeout and logout after 3 minutes of inactivity. Menu options are shown below:

  1. Utility Configuration
  2. Outlet Manager (Switched Series Only)
  3. Load Configuration
  4. Network Settings
  5. System Configuration
  6. Account Settings
  7. Configure System to Default
  8. Logout

[Utility Configuration]

  1. Preferred Source: A
  2. Sensitivity: High
  3. Voltage Range: Medium
  4. Frequency Deviation: 1 Hz
  5. Nominal Voltage: 230 V
  6. Wide Voltage Range: 30 V
  7. Medium Voltage Range: 23 V
  8. Narrow Voltage Range: 16 V
  9. Set Load Restriction (Switched Series Only)

[Outlet Manager]

  1. Outlet Control
  2. Outlet Configuration

[Load Configuration]

  1. Device Threshold Configuration
  2. Bank 1 Threshold Configuration
  3. Bank 2 Threshold Configuration
  4. Bank 3 Threshold Configuration

[Network Setting]

Physical MAC Address: 00-0C-15-00-00-01

  1. System IP: 192.168.20.240
  2. Subnet Mask: 255.255.255.0
  3. Default Gateway: 192.168.20.254
  4. DHCP: Enabled
  5. Http Port: 80
  6. Http Access: Enabled

[System Configuration]

  1. Name: PDU15SW10ATNET
  2. Location: Server Room
  3. Contact: Administrator

[Account Setting]

  1. Administrator

[Configure System to Default]

Sure to Configure System to Default

  1. Reset ATS PDU
  2. Reset ATS PDU (TCP/IP Settings Reserved)

Appendix B-Power Device Network Utility

Overview

The CyberPower Power Device Network Utility is an easy-to-use interface which is used for establishing IP addresses on CyberPower ATS PDUs.

Installation

Step 1. Download the Power Device Network Utility software available at www.cyberpower.com.

Step 2. Select Next in the software wizard (Shown in Figure 1).

CyberPower PDU20SWHVT10ATNET - Installation - 1

text_image Power Device Network Utility 1.5.1 Setup Welcome to the Power Device Network Utility 1.5.1 Setup Wizard The Setup Wizard will install Power Device Network Utility 1.5.1 on your computer. Click "Next" to continue or "Cancel" to exit the Setup Wizard.

Figure 1

Step 3. Choose an installation directory. Select Next (Shown in Figure 2).

CyberPower PDU20SWHVT10ATNET - Installation - 2

text_image Power Device Network Utility 1.5.1 Setup Select Installation Folder This is the folder where Power Device Network Utility 1.5.1 will be installed. To install in this folder, click "Next". To install to a different folder, enter it below or click "Browse". Folder: C:\Program Files\CyberPower Power Device Network Utility\ Browse... < Back Next > Cancel

Figure 2

Step 4. Select Install to confirm the settings and install (Shown in Figure 3).

CyberPower PDU20SWHVT10ATNET - Installation - 3

text_image Power Device Network Utility 1.5.1 Setup Ready to Install The Setup Wizard is ready to begin the Power Device Network Utility 1.5.1 Installation Click "Install" to begin the installation. If you want to review or change any of your installation settings, click "Book". Click "Cancel" to exit the wizard. < Back Install Cancel

Figure 3

Appendix B-Power Device Network Utility

Step 5. Select Finish to finalize the installation (Shown in Figure 4).

CyberPower PDU20SWHVT10ATNET - Appendix B-Power Device Network Utility - 1

text_image Power Device Network Utility 1.5.1 Setup Completing the Power Device Network Utility 1.5.1 Setup Wizard Click the 'Finish' button to exit the Setup Wizard. < Back Finish Cancel

Figure 4

Launch Program

To launch the Power Device Network Utility and get started, select Programs from the Start menu in Windows and locate the new folder and icons for Power Device Network Utility. Select Power Device Network Utility from the program folder (Shown in Figure 5).

CyberPower PDU20SWHVT10ATNET - Launch Program - 1

text_image Jason Internet Internet Explorer E-mail Outlook Express WordPad MSN Windows Media Player Netsped Windows Messenger Tour Windows XP Set Program Access and Defaults Windows Catalog Windows Update Accessories Genes Microsoft Platform SDK for Windows Server 2003-R2 Startup Internet Explorer MSN Outlook Express Remote Assistance Windows Media Player Windows Messenger Windows Movie Maker Debugging Tools for Windows All Programs CyberPower Power Devices Network Utility Log Off Run Off Computer Power Device Network Utility Help Start

Figure 5. Power Device Network Utility

Getting Started

The Power Device Network Utility scans the network for devices with MAC addresses that match CyberPower network hardware. Once found, the device(s) can then be figured with a specific IP address, subnet mask, and gateway address. This allows the device(s) to function properly on the network and interface with CyberPower Management Console.

Step 1. Select the appropriate ATS PDU from the Equipment List (Shown in Figure 6).

CyberPower PDU20SWHVT10ATNET - Getting Started - 1

text_image Forest Device Network Provider File Tools Help Power Devices MAC Address IP Address Subset Mask Gateway DHCP Mark 03-0C-15-48-08:49 157.188.28.2C 255.255.255.0 192.188.24.254 Bridge PDAU2 Refresh Stop

Figure 6. Equipment List

Note: If the ATS PDU does not appear on the list, click the Refresh button to rescan the network. If it still does not appear, ensure that the ATS PDU is turned on and is installed correctly. Pressing Stop will cancel the scan/refresh process.

Note: If your computer has a software firewall installed, you may see a Windows Security Alert message (Shown in Figure 7).

In Windows XP SP2, the default firewall alert message is shown as Figure 7. You need to allow the Power Device Network Utility access through the firewall.

Appendix B-Power Device Network Utility

CyberPower PDU20SWHVT10ATNET - Appendix B-Power Device Network Utility - 1

text_image Windows Security Alert To help protect your computer. Windows Firewall has blocked some features of this program. Do you want to keep blocking this program? Name: Power Device Network Utility Publisher: Unknown Keep Blocking Unlock Ask Me Later Windows Firewall has blocked this program from accepting connections from the Internet or a network. If you recognize the program or trust the publisher, you can unlock it. When should I unlock a program?

Figure 7. Windows Security Alert

Step 2. Assign a valid IP Address to the ATS PDU.

With the appropriate device selected from the Equipment List, open the Network Settings menu (shown in Figure 8) [Tools=>Device Setup]. In the Device Network Setting Menu, enter a valid IP address, subnet mask, and gateway address to setup the ATS PDU device.

CyberPower PDU20SWHVT10ATNET - Step 2. Assign a valid IP Address to the ATS PDU. - 1

text_image Device Network Settings Device MAC Address: 00-0C-15-40-08-A9 Using DHCP Yes No IP Address 192 . 168 . 24 . 20 Subnet Mask 255 . 255 . 255 . 0 Gateway 192 . 168 . 24 . 254 Save Cancel

Figure 8. Network Setting Menu (Device Setup)

Step 3. Authentication

Enter the user name and password of the ATS PDU at the Authentication menu (shown in Figure 9).

Note: The default username is "cyber" and the default password is "cyber".

CyberPower PDU20SWHVT10ATNET - Step 3. Authentication - 1

text_image Authentication Enter the user name and password to save changes. User name: Password: OK Cancel

Figure 9. Authentication screen

Advanced Settings

Timeout Settings

The Timeout Setting (Shown in Figure 10). [Edit=>Timeout Settings] is used to specify the wait time when scanning for network ATS PDUs. When there are many devices on the local network, it may take extended periods of time to locate all the devices. The timeout function is used to limit the search time. The default setting is 3 seconds. Valid values are 3 to 60 seconds.

CyberPower PDU20SWHVT10ATNET - Advanced Settings - 1

text_image Timeout Setting The time to wait all devices response in 3 seconds. OK Cancel Default

Figure 10. Timeout Setting

CyberPower

Cyber Power Systems, Inc.

www.cyberpower.com

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Brand : CyberPower

Model : PDU20SWHVT10ATNET

Category : Inverter