DNR204P2 - Security Camera FLIR - Free user manual and instructions

USER MANUAL DNR204P2 FLIR

Front view of a black FLIR TV studio remote control unit (no visible text or symbols on the device body)

Thank you for purchasing this product. FLIR/Digimerge is committed to providing our customers with a high quality, reliable security solution.

This manual refers to the following models:

- DNR200 Series

For more information on this product, firmware updates, and accessory products, please visit us at:

www.digimerge.com

CAUTION

RISK OF ELECTRIC SHOCK DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral

Important Safeguards

In addition to the careful attention devoted to quality standards in the manufacturing process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment. Please read them carefully before operating and using your video product.

Installation

1. Read and Follow Instructions - All the safety and operating instructions should be read before the video product is operated. Follow all operating instructions.
2. Retain Instructions - The safety and operating instructions should be retained for future reference.
3. Heed Warnings - Comply with all warnings on the video product and in the operating instructions.
4. Polarization - Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

5. Power Sources - This video product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your location, consult your video dealer or local power company. For video

6. Ventilation - Slots and openings in the case are provided for ventilation to ensure reliable operation of the video product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the video equipment on a bed, sofa, rug, or other similar surface. This video product should never be placed near or over a radiator or heat register. This video product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the video product manufacturer's instructions have been followed.

7. Attachments - Do not use attachments unless recommended by the video product manufacturer as they may cause a hazard.
8. Camera Extension Cables - Check the rating of your extension cable(s) to verify compliance with your local authority regulations prior to installation.
9. Water and Moisture - Do not use this video product near water. For example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool and the like. Caution: Maintain electrical safety. Powerline operated equipment or accessories connected to this unit should bear the Ull listing mark of CSA

Service

1. Servicing - Do not attempt to service this video equipment yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.

2. Conditions Requiring Service - Unplug this video product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

3. When the power supply cord or plug is damaged.

4. If liquid has been spilled or objects have fallen into the video product.
5. If the video product has been exposed to rain or water.
6. If the video product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the video product to its normal operation.
7. If the video product has been dropped or the cabinet has been damaged.

8. When the video product exhibits a distinct change in performance. This indicates a need for service.

9. Replacement Parts - When replacement parts are required, have the service technician verify that the replacements used have the same safety characteristics as the original parts. Use of replacements specified by the video product manufacturer can prevent fire, electric shock or other hazards.

1/ Settlecheck. How correlation of stock price is

Use

1. Cleaning - Unplug the video product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
2. Product and Cart Combination - Video and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the video product and car combination to overturn.
3. Object and Liquid Entry - Never push objects for any kind into this video product through openings as they may touch dangerous voltage points or "short-out" parts that could result in a fire or electric shock. Never spill liquid of any kind on the video product.
4. Lightning - For added protection for this video product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the video product due to lightning and power line surges.

General Precautions

1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water dampened cloth for cleaning.
3. Do not use this unit in humid or wet places.
4. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet should not be blocked.
5. During lightning storms, or when the unit is not used for a long time, disconnect the power supply, antenna, and cables to protect the unit from electrical surge.

FCC CLASS A NOTICE

NOTE

This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.

This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage.

Features

Front view of a black FLIR device with control buttons and ports (no readable text or symbols beyond branding)

• Easy Connection and setup with 4 integrated PoE ports and auto-discovery of IP Cameras
• Full HD 1080P recording provides the most detailed picture and reliable identification with selectable area digital zoom
  • Real-time recording: 120fps@1080p (4ch), 240fps@720p (8ch), and 480fps@D1 (16ch)
  • Dual streaming (H.264/MJPEG) and dual core processor
• Pentaplex operation - simultaneous View, Record, Playback, Backup & Remote Monitoring
• ONVIF 2.0 conformance ensures compatibility with popular industry IP cameras
• Substream recording for bandwidth efficient remote playback
  • 64 Channel CMS by FLIR included
  • Fully PC / Mac compatible
  • Mobile apps: iPhone, iPad, Android
  • HDMI / VGA / BNC simultaneous video output
  • Free DDNS service by FLIR with secure redundant servers
  • RS-485 supports Pelco D & P PTZ
  • Audio I/O: 1 in - 1 out, Alarm I/O
  • Supports 2x SATA HDDs up to 3TB (6 TB total), 2x USB 2.0 ports
• Embedded Linux operating system, simple GUI on screen display
• Rack mountable - 1U
  • 3 year warranty

*Please visit www.digimerge.com for information, firmware, and compatibility updates for mobile

TABLE OF CONTENTS

Getting Started....1

Basic Setup 2

1. Connect the Cameras 2
2. Connect a Monitor 2
3. Connect the Mouse 2
4. Connect the Ethernet Cable 2
5. Connect the Power Adapters 2

Front Panel 3

Rear Panel 4

Remote Control....5

Mouse Control 6

Using the System 7

Password 7

On-Screen Display 7

Using the Quick Menu 8

Adjusting Color Settings 8

Using the Navigation Bar 9

Using the Camera Toolbar 9

Using Quick Playback 10

Using Digital Zoom in Live Display 10

Using Real-time Backup 10

Using the Virtual Keyboard 11

Setting the Time 12

Recording 12

Updating Firmware 21

Online Users 22

Remote Device Info 22

Setting 23

General 23

Recording 24

Schedule 24

Configuring the Recording Schedule 24

Configuring Pre-Recording and Mirror Recording 25

Configuring Holidays 25

Network 25

Configuring DHCP or Fixed IP Address 25

Configuring System Parts 25

Configuring NTP 26

Configuring DDNS 26

Configuring Email Alerts 27

Configuring Switch Settings 28

Motion 28

Configuring Motion Detection Events 28

Display 29

Default 30

Device Search 31

Adding Cameras from the LAN 31

Manual Add 31

Editing Cameras 32

Deleting Cameras 32

Advanced 32

HDD Management 32

Formatting Hard Drives 32

Selecting Hard Drive Types 33

Configuring Hard Drive Group Settings 33

Warning 33

Record 34

Account 34

CMS Live Viewing Overview 44

Using Alarm Rec (Event Search) 45

Using Playback Mode 46

Playback Controls 47

Configuring Monitoring Tasks and Projects 47

Configuring Tasks 47

Configuring Projects 48

Running Tasks and Projects 49

Using E-Map 50

Configuring E-Map 50

Opening Cameras from E-Map 51

Configuring the CMS 52

Configuring CMS Options 52

Changing the CMS Admin Password 53

Adding User Accounts to the CMS 54

Multi-Monitor Support 55

Opening Cameras in Secondary Monitors 55

Managing Secondary Monitors 55

Remote Viewing on Internet Explorer 57

Prerequisites 57

IE Live Display Overview 58

Using Search Mode in IE {Playback} 59

Playback Controls 60

Mobile Connectivity 61

iPhone 61

System Requirements 61

Prerequisites 61

Connecting to your NVR on an iPhone 61

FLIR SyncrolP NVR Interface 63

Viewing Videos with Local File 63

Using Playback Mode on iPhone 64

Using Playback Mode on Android Phones 75

Enabling Push Notifications 76

Device Manager 78

Android Tablets 78

System Requirements 78

Prerequisites 78

Connecting to your NVR on an Android Tablet 79

FLIR SyncrolP NVR HD Interface 80

Using Playback Mode on Android Tablets 81

Enabling Push Notifications 82

Device Manager 83

Appendix A: System Specifications 85

Appendix B: Setting up Remote Viewing 87

What Do I Need? 87

How Do I Find My IP and MAC addresses? 88

Finding Your External IP Address 88

How Do I Enable Port Forwarding? 88

Appendix C: Auto Port Forwarding Wizard 90

Installation 90

Obtaining Your Router Model Number and Version 91

Example 91

Configuration 91

Initial Startup: Select Language 92

Step 1: Populate the Router Database 92

Step 2: Enter your Router Settings 92

Step 3: Update the Router Settings 94

Step 4: Test your Connection ....94

Configuring Multiple Routers 94

Scenario A: Router/Modem Combination + Router 95

Scenario B: Multiple Routers 95

Example 96

Appendix D: Setting Un DDNS Service 97

GETTING STARTED

The system comes with the following components:

a. Connect IP cameras to PoE (Power over Ethernet) ports. OR
b. Connect IP cameras to the same LAN as the NVR. For details on connecting IP cameras over the LAN, see "Device Search" on page 31.

2. Connect a Monitor

a. Connect an HDMI cable (not included) from the HDMI port on the rear panel to an HDTV or HDMI monitor, OR
b. Connect a VGA cable (not included) from the VGA port to the VGA port on your monitor. OR
c. Connect a BNC terminated cable (not included) from the Video OUT port to a TV or CCTV monitor.

3. Connect the Mouse

a. Connect the mouse (included) to the USB mouse port on the front or rear panel.

4. Connect the Ethernet Cable

a. Connect an Ethernet cable (not included) to the LAN port on the rear panel of system; connect the other end of the Ethernet cable to an empty LAN port on your

Connect IP cameras to the system

Connect to an HDMI, VGA, or BNC monitor

Connect the mouse to a USB port

Connect an Ethernet cable

FRONT PANEL

FLIR ②41 53 6 7 8

1. USB Port: Connect a USB mouse (included) or connect a USB flash drive (not included) for data backup or firmware upgrades.
2. IR: Not supported.
3. Channel I indicators: Glow when camera is connected to the corresponding channel.
4. Playback Contr ols:

• use/Play: In live view, press to enter playback mode. Press to play/pause playback.
- Reverse: Press to reverse playback/pause playback.
• Fast: Press to increase playback speed.
- Next: Press to skip to next video.
• Previous: Press to skip to previous video.
• Slow: Press for slow playback.

1. F unction Buttons:

• REC: Press to open manual recording controls.
• FN: Performs special functions in some menus.

2018年6月1日

Rear Panel

REAR PANEL

Internal network device rear panel with labeled ports and connectors, showing ports like Ethernet, USB port, and I/O ports.

1. DC 48V: Port for 48V DC power supply (included) for integrated PoE ports.
2. Po E Ports: Camera input ports for IP cameras.
3. VIDEO OUT: Video output (BNC) to connect the system to a secondary monitor.
4. USB por t: Connect a USB mouse or connect a USB flash drive (not included) for data backup or firmware upgrades.
5. MIC :

• IN: BNC port for microphone (not included) for 2-way audio.
- OUT: BNC port for audio output device (e.g. speakers; not included) for 2-way audio.

1. LAN: Connect an Ethernet cable (not included) to connect the system to a router or switch (not included).

2. HDMI: HDMI port to connect the system to a HDMI TV/monitor.

3. VGA : VGA port to connect the system to a VGA monitor.
4. RS23 2: Service only; not in use.
5. ALARM IN / OUT / RS422-RS485: Alarm block to connect external alarm or motion devices (not included).

• A/B: Connection block for an RS485 PTZ camera (not included).

1. no 10V, D-4 (1-10V) DC - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

REMOTE CONTROL

1. Power: Press and hold to power off the system. Press to power on.
2. Playback Contr ols:

• use/Play: In live view, press to enter playback mode. Press to play/pause playback.
- Reverse: Press to reverse playback/pause playback.
• Fast: Press to increase playback speed.
• Next: Press to skip to next video.
• Previous: Press to skip to previous video.
• Slow: Press for slow playback.

1. Es c: In menus, press to go back / exit menus. In playback, press to return to live view.

2. Di rectional Keys:

3. Enter: Press once to open the System Information screen; press twice to open the Main Menu. Press to confirm menu selections.

4. Press ◀ to move the menu cursor.
5. Press ▲▼ to change menu options.

① ② ③ ④ ⑤ ⑥ Add Enter Power Use Radio Failure Help REC Rec Enter Mult Fn 1., 2ABC 3DEF 4GHz 5JXL 6MNO 7PGRS 8TUV 9WXYZ Shift 0↓ -/-

Mouse Control

The mouse is the primary control device for the system. To connect a USB mouse:

- Connect a USB mouse to the USB port on the front or rear panel.

1. Left -Button:

• In live view, click to open the Navigation Bar.
- In live view, while in a split-screen display mode, double-click an individual channel to view it in full-screen. Double-click again to return to the split-screen display mode.
- While navigating menus, click to open a menu option.

1. Right-B utton:

2. During live view, right-click anywhere on the screen to open the Quick Menu.

3. Within navigating menus, right-click to exit menus.

4. Scr oll-Wheel: Use to change menu options.

Diagram of a computer mouse with numbered parts labeled 1, 2, and 3

USING THE SYSTEM

The default system password is 000000

Password

By default, the login password is enabled. The default system password is 000000.

On-Screen Display

The system shows the following for all display views:

① ② ③

1. Di splay Area:

- Double-click on a channel to view in full-screen; double-click again to return to split screen.

Using the System

Using the Quick Menu

The Quick menu gives you access to the system's key functions. To access the Quick Menu, right-click the screen during live view.

View 1 View 4 Pan/Tilt/Zoom Color Setting Search Record Device Search Alarm Output Main Menu

The Quick Menu has the following options:

• View: Select a camera in full-screen or select a multi-channel display.
- Pan/Tilt/Zoom: Access controls for PTZ cameras (not included).
• Color Setting: Configure color settings for IP cameras.
- Search: Search/playback recorded video. See "Search (Playback)" on page 14.
- Record: Open the Record menu to select manual recording options. See "Recording" on page 24.
- Device Search: Open the Device Search menu to manage IP cameras.
- Alarm Output: Open the Alarm Output menu.
- Main Menu: Open the Main Menu. See "Using the Main Menu" on page 20.

Adjusting Color Settings

Using the System

OR

Use Color mode to select a preset color profile.

COLOR SETTING Period 00 00 -00:00 Hue 60 Brightness 50 Contrast 50 Saturation 50 Gain 50 Color mode Customized1 Configure color settings for the first time period Customized Default OK Cancel

NOTE: Color settings will update once you save changes.

NOTE: To configure the Customized1-4 profiles, click Customized.

1. Click OK to save changes.

Using the Navigation Bar

The Navigation Bar gives quick access to certain functions and menus.

To open the Navigation bar:

- Left click on the screen to open the Navigation Bar. The Navigation Bar has the following options:

Main Menu Select display Search Network Viewsystem

Using the System

Using Quick Playback

Quick Playback is used to playback the last 5\~60 minutes of video from the selected channel. You can also access Quick Playback in split-screen mode, while still viewing live video from the other channels.

To use Quick Playback:

1. Move your mouse to the top of the channel display and click

NOTE: By default, the NVR will begin playback from 5 minutes ago. You can increase this to up to 60 minutes using the Realtime Play setting in Main Menu→Setting→General.

1. Right-click to exit Quick Playback.

Using Digital Zoom in Live Display

1. Move your mouse to the top of the channel display and click to activate digital zoom. The icon will change to indicate digital zoom is activated.

NOTE: You may activate digital zoom in multiple channels at the same time.

1. Click and drag inside the channel to zoom in.

2. Click and drag to pan the zoom area.

3. Right-click to zoom out and select a new zoom area.
4. Click to disable digital zoom. Note that the channel will remain at the same zoom level until you right-click inside it.

Using Real-time Backup

Real-time backup allows you to save footage from the live display to a USB flash drive (not included) or external hard drive (not included).

To use Real-time Backup:

Using the System

Using the Virtual Keyboard

The Virtual Keyboard is used to input text or numeric values in certain menus.

Backspace ! ? @ # $ % = + * - _ ← 1 2 3 q w e r t y u i o p / a s d f g h j k l : Enter z x c v b n m , . Shift ← 0 & Enter capital letters Confirm entry

Setting the Time

SETTING THE TIME

It is highly recommended to set the time on the system prior to doing any recording.

To set the date and time:

1. In the main viewing mode, right-click and click Main Menu. Log into the system using the admin account [default User Name is admin and Password is 000000].
2. Click Setting→Gener al.
3. Enter the current date (MM DD YYYY) and time (HH MM SS) under System Time.

GENERAL System Time 23.07.2012 11:28:56 Save Save Date Settings Date Format MM OD YYYY DIST Set Date Separator Time Format 34 HOUR Device Settings Language ENGLISH HDD Full Overwrite Video Standard NTSC Pack Duration 39 min. Device No. Readtime Play 5 min. Other Settings Mouse Property MouseSet Status Wizard Auto Luggage 5 min Navigation OK Cancel Set the date and time Click Save

1. Click Sav e.

NOTE: To configure Daylight Savings Time see "General" on page 23. To configure NTP, see

RECORDING

By default, the system is set to immediately record at startup from connected cameras. This is called Continuous Recording. It is highly recommended to keep Continuous Recording on at all times.

The system supports the following recording types:

• Continuous Recording: By default, all camera channels are enabled with Continuous Recording. During Continuous Recording, the Record icon appears in the channel.
• Motion Recording: Cameras can be configured to record and mark events when motion is detected. When motion is detected, the Motion icon is appears in the channel.

NOTE: You must enable motion recording in the Schedule before the system will record motion events. For details, see "Schedule" on page 24.

- Alarm Recording: Cameras can be configured to record when external alarm devices are triggered.

Search (Playback)

SEARCH (PLAYBACK)

Search mode is used to navigate and playback recorded video files on the NVR.

Playing Back Video from the Hard Drive

1. From live view, right-click and then click Search. If needed, log in using the admin account (default User Name is admin and default Password is 000000).
2. Use the calendar on the right to select the day to playback.
3. Use the drop-down menus to select the channels you would like to playback. Click the display options [ ] to playback multiple channels simultaneously.
4. Click inside the video bar to select the playback time. The system will begin playing back at the selected time.

Select the day to playback Select channels to playback

Search (Playback)

Playback Controls

Select playback device From Read/Name List RECORD PC Next 2012 File Mo To We To F: 8m 11:5 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17:10 18:20 19:30 20:30 24:25 26:35 27:45 28:55 Select channels to playback Select video clip start/end Save selected clip Select Scope of time bar Play backward Previous Frame Next Frame Slow Speed up Step Synch All Record Normal Alarm Motor Show/hide recording types Click inside the bar to select a playback time

BACKUP

Backup video files to external USB flash drive (not included) or self-powered USB external hard drive (not included).

Formatting the USB Device

It is recommended to format your USB device before using it with the system.

To format a USB device:

Formatting the USB device will permanently erase all data.

1. Insert a USB flash drive (not included) or USB e xternal hard drive (not included) into one of the USB ports.
2. From live view, right-click and then select Main Menu. Login if prompted.
3. Click Backup.
4. Check the USB device you would like to format and click Er ase. Click OK to confirm.

Check the USB device Click Erase

Backup

5. Click Backup

Check the USB device

BACKUP Name(1.psd) Last Space Total Space - Device Status sdr16.98 Disk 7.04 GB 7.50 GB Ready Page 52 Page Down Select/Cancel backup device or file Down Backup Erase Stop

6. Configure your search options:

Backup Selected Backup 1980/058-06/01 Type: A3_14_2012 05:05 Date Time: 02-14-2012 05:05 Locking Backup B: C#. Q#. T# Time: 02:14-13 10:54:49 03:14-13 13:49.79 46199 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 2000 2 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 2000. 3 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 1 / 2000. 4 / 1 / 1 / 1 / 1 / 20:04 -03:14 -2:32.77 -3:57.88 5 / 1 / 20:04 -2:32.77 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:32.77 -3:57.88 6 / 20:04 -2:32.77 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:56.66 7 / 20:04 -2:32.77 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:54.66 8 / 20:04 -2:32.77 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:52.66 9 / 20:04 -2:32.77 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:57.88 -3:56.66 Page Up Page Down Select Control Backup Generator or Link Space Required Space Retrieval 60 GB/67 GB Start

Select search criteria and then click Add

• Type: Select the recording type you would like to search for or select All to search all recording types.
• Channel: Select the channel you would like to search or select All to search all channels.
• File Format: Select DAV to save files to save files to .dav format. You can use the Player that is automatically saved on the USB device to playback .dav files on PC (Mac not supported). Or,

Backup

1. Start playing back video using the steps in "Playing Back Video from the Hard Drive" on page 14.
2. Click 📧 to mark the beginning of the video clip. Click 📧 again to mark the end of the video clip.
3. Click to open the Backup menu.

During Playback, click to select start and end of video clip Click to open backup menu

1. Check the USB device where you would like to save the file.
2. Check the files you would like to backup.

Check the USB device Check the USB device

Backup

1. Use the Player controls to control playback or select other files for playback.

F:\3001_R_130311000000.dsv player Select playback time Open files Play/pause Stop/Stop recording Previous file Slow Back one frame Forward one frame Fast Snapshot Next file Full-screen Shuffle/repeat

NOTE: To view or change where manual recordings or snapshots are saved, right click in the video area and select Parameter Setting.

Using the Main Menu

USING THE MAIN MENU

To open the Main Menu:

• Using the Remote Control or Front Panel Buttons: Press the Enter button twice.
  • Using the Mouse: Right-click and click Main Menu.

NOTE: The system password may be required to access the Main Menu. By default the User Name is admin and the Password is 000000.

MAIN MENU SEARCH INFO SETTING DEVICE SEARCH ADVANCED BACKUP SHUTDOWN

1. SE ARCH: Open Search/Playback mode. For details, see "Search (Playback)" on page 14.
2. INF 0: View system information. Perform firmware upgrades.
3. SE TTING: Configure general system, schedule, network, recording, display, and motion

Using the Main Menu

Info

The Info menu contains the following sub-menus showing system information.

HDD Info

HCG INFO SATA 1 - 2 All Type Total Space Free Space Status S.M.A.R.T. A0 7 800 MB 900 MB Page Up Page Down View recording time

The HDD Info sub-menu shows information related to the hard drives installed in the system, including capacity, status, and type. Click View recording time to see the start and end times of recordings saved on the hard drives.

BPS

Log

LOG Type: All Size Time: 00:01:29'2 60:01:58 File Type: 00:06:20'3 60:07:56 Details Search Log Time Current 2013-04-07 13:15:15 2013-04-07 13:15:25 2013-04-07 13:15:35 2013-04-07 13:15:45 2013-04-07 13:15:55 2013-04-07 13:15:65 2013-04-07 13:15:75 2013-04-07 13:15:85 2013-04-07 13:15:95 2013-04-07 13:16:05 2013-04-07 13:16:15 2013-04-07 13:16:25 2013-04-07 13:16:35 2013-04-07 13:16:45 2013-04-07 13:16:55 2013-04-07 13:16:65 2013-04-07 13:16:75 2013-04-07 13:16:85 2013-04-07 13:16:95 2013-04-07 13:17:05 2013-04-07 13:17:15 2013-04-07 13:17:25 2013-04-07 13:17:35 2013-04-07 13:17:45 2013-04-07 13:17:55 2013-04-07 13:17:65 2013-04-07 13:17:75 2013-04-07 13:17:85 2013-04-07 13:17:95 2013-04-07 13:18:05 2013-04-07 13:18:15 2013-04-07 13:18:25 2013-04-07 13:18:35 2013-04-07 13:18:45 2013-04-07 13:18:55 2013-04-07 13:18:65 2013-04-07 13:18:75 2013-04-07 13:18:85 2013-04-07 13:18:95 2013-04-07 13:19:05 2013-04-07 13:19:15 2013-04-07 13:20:05 2013-04-07 13:20:15 2013-04-07 13:20:25 2013-04-07 13:20:35 2013-04-07 13:20:45 2013-04-07 13:20:55 2013-04-07 13:20:65 2013-04-07 13:20:75 2013-04-07 13:20:85 2013-04-07 13:20:95 2013-04-07 13:21.05 2013-04-07 13:21.15 2013-04-07 13:21.25 2013-04-07 13:21.35 Auto ScanPage Page Up Page Down Backup Clear FreePage NewPage /Current Page/Total Page) Jump to 1 OK

The Log sub-menu allows you to search for system logs.

To search for system logs:

1. Under Ty pe, select the log type to search for.
2. Under St art Time and End Time, select the start and end time for your search.
3. Click Sear ch.
4. [Optional] Click Ba ckup to export logs to a USB flash drive connected to the system.

Version

Using the Main Menu

1. Copy the firmware to a blank USB flash drive.
   NOTE: Do not have any folders on the USB flash drive—just the firmware file.
2. Connect the USB flash drive to a USB port on the system.
3. Right-click and then select Ma in Menu→Info→Version.
4. Click Start to update firmware. Wait for the firmware upgrade to complete. Do not remove the USB flash drive until the upgrade process is complete or power off the NVR during the upgrade process.

Online Users

ONLINE USERS User Name F Name Disconnect Block list SB NPC

The Online Users sub-menu shows a list of users connected to the system using remote

- Channel Status: Shows the IP address, model number, and camera status.

Control Status: Normal Log - Net Load Control Status: F Address M0 Video Lays Clear Value Alarm by Close 1 10.41.61 Refresh

- Connection Log: Search for camera status logs, including user access to cameras.

Channel Status Generation Date Net Load Channel: 03 Start Time 2012-06-03 08:00:00 End Time 2012-06-34 08:00:00 Search Time IP Analysis Correction 1 2 3 4 5 6 7 8 User logged in 2 3 4 5 6 7 8 User logged in 2012-06-03 08:25:00 10:41:36 User logged in 2012-06-03 08:25:01 10:42:135 User logged in

- Net Load: Shows a graph of upload and download traffic for your system.

Setting

The Setting menu allows you to configure general system, schedule, network, recording, display, and

motion settings. It also allows you to restore the system to factory defaults.

General

GENERAL System Time 05 - 01 - 2015 12 : 29 M Save Data Settings Data Format: AM-3D YYYY Data Separator: 1 Data Format: 24 HOUR Device Settings Language ENGLISH HDD Full Overseas Video Standard NTSC Pack Duration 10 min Device No: 3 Realtime Play 5 min Other Settings Mouse Process MouseSet Auto Lagoon: 5 min Setup Wizard Navigation Default OK Cancel

The General sub-menu allows you to Configure the time and general system settings.

The General sub-menu contains the following options:

• System Time: Select the current date and time and click Save to save changes.
• Date Format: Select the date format [YYYY MM DD, MM DD YYYY, or DD MM YYYY].

Using the Main Menu

• Device No.: Select the Remote control ID for the NVR.
  • Device ID: Enter a custom name for the NVR.
• HDD Full: Select Overwrite for the system to begin overwriting the oldest recordings when the hard drive is full or select Stop Recording for the system to stop recording when the hard drive is full.
• Pack Duration: Enter the desired pack duration. The pack duration determines the duration of video files saved to the system.
  • Realtime Play: Select the duration of videos that will be played back in Quick Playback mode. For example, if Realtime Play is set to 5 minutes, Quick Playback will start playing back video recorded from 5 minutes ago on the selected channel.
• Mouse Property: Click MouseSet, adjust the double-click speed and click OK.
• Startup Wizard: Check to enable the Startup Wizard when your system starts. It is recommended to disable Startup Wizard once you have configured the system.
• Navigation: Check to enable the System Toolbar that appears when left clicking on the screen.
  • Auto Logout: Enter the amount of time the

Using the Main Menu

Recording

Recording Channel 1 Type Regular Substream1 Compression H.264 H.264 Resolution 100P CF Frame Rate (FPS) X5 FPS X5 FPS Bit Rate Type VSB VSB Quality 5 6 Bit Rate (Hz) Customs: 1350 Customs: 48 Reference Bit Rate 1280-7100Hz-S 45-200Hz-S Audio/Video Audio Format QFT Sa OK Cancel Cancel Copy

The Recording sub-menu allows you to configure image quality settings for the recording stream and sub-stream (used during remote connection). Settings for the recording stream are shown on the left, and sub-stream settings are shown on the right.

To configure recording quality settings:

1. Under Channel, select the channel you would like to configure.
2. Under Ty pe, select the type of recording you would like to configure: Regular [continuous recording], MD [motion detection recording], or Alarm.
3. Under Resolution, select the resolution for the selected recording type. Settings available depend on the model of IP camera connected.
4. Under Frame Rate. select the frame rate

streaming to remote users. Check the box on the far right to enable video streaming to remote users (un-check to hide the channel from remote users.

1. [Optional] To copy settings to other channels, click Copy, select channels to apply settings to, and click OK.
2. Click OK to save changes.

Schedule

SCHEDULE Channel 1 Forecast 2 Session: Miniming Holidays Setting Period 1 Time 2 Record Type Continuous MD Alarm MDsAlarm Period 1 00:00 -24:00 Period 2 00:00 -24:00 Period 3 00:00 -24:00 Period 4 00:00 -24:00 Period 5 00:00 -24:00 Period 6 00:00 -24:00 Continuous MD Alarm MDsAlarm Default Copy OK Cancel

The Schedule sub-menu allows you to configure the recording schedule for continuous and motion recording. It also allows you to configure holiday, pre-recording, and redundancy settings.

NOTE: To use motion recording, motion detection must be enabled for the channel. For details, see "Motion" on page 28.

• A visual representation of the current schedule is shown below.
• [Optional] Click Copy to copy the selected to schedule to other channels. Select the channels you would like to copy to and click OK.
• Click OK to save changes.

Configuring Pre-Recording and Mirror Recording

Pre-recording determines the amount of time the system will record before events. Mirroring allows the camera to record simultaneously to a secondary mirror hard drive and primary recording hard drive.

NOTE: Secondary hard drive must be installed and configured for redundancy to use redundancy function.

To configure pre-recording and redundancy:

1. Under Channel, select the camera you would like to configure or select All.
2. Under Pr eRecord, select the duration for pre-recording.
3. Check Mirroring to enable redundant recording for the selected channel.
4. Click OK to save settings.

Configuring Holidays

Holiday settings allow you to configure a special recording schedule on certain days.

T. .....

1. Click days in the calendar to enable them as holidays. Selected holidays are highlighted in blue.
2. Click OK. C lick OK to save changes.

Network

IP Version IP Address 10 16 4 74 Subnet Mask 255 255 0 0 Category 13 16 5 1 TCP Port 56000 HTTP Port 80 UDP Port 96001 RTSP Port 564 Max Connection 20 Preferred DNS 8 8 4 8 Allowance DNS 8 8 4 4 LANDownada NETWORK SETTING Default SAVE CANCEL

The Network sub-menu allows you to configure network settings.

Configuring DHCP or Fixed IP Address

1. From live view, right-click and select Main Menu. Login if prompted.
2. Click Setting→Network.
3. Check DHCP to use DHCP or un-check to use a static IP address. If you un-check DHCP, configure the following:
4. IP Address
5. Subnet Mask

Using the Main Menu

• HTTP Port: Used to enable connection to the system's web browser interface. The default port number is 80.
• UDP Port: Used for special applications. The default port number is 35001.
• RTSP Port: Used for special applications. The default port number is 554.

You must port forward the TCP (Client) Port and HTTP Ports to enable remote access to the system.

To configure ports:

1. Configure the TC P Port (Client), HTTP Port, UDP Port, and RTSP Port fields as needed.

NOTE: Please note that if the HTTP is port is anything other than 80, you must enter http:// before the camera's IP address and colon (:) and the HTTP port after the IP address when connecting using an Internet browser (e.g. if the HTTP port is 85, enter http://192.168.x.x:89).

1. Click Sav e. The system will restart to update the ports used.

Configuring NTP

NTP Server IP boot.ntp.org Port 123 Time Zone GMT-05:00 Update Period 24 min.

• Under Port, enter the NTP server port number.
  • Under Time Zone, select your time zone.
• Under Update Period, enter the interval your system will sync the time with the selected server.

TIP: Click Manual Update to test the server settings entered and manually sync the system time.

1. Click OK. C lick Save to save your changes.

Configuring DDNS

DONG DONG Type MyDONG-FUB Enable Domain Name User ID Password Default Status OK Cancel

The DDNS Setup window allows you to enter your FLIR DDNS settings in the NVR. This step is required for remote access.

Prerequisites:

- Create a DDNS account. For details, see "Appendix D: Setting Up DDNS Service" on 1997.07

Using the Main Menu

1. Under User ID, enter the User Name from the confirmation email.
2. Under Password, enter the Password from the confirmation email.
3. Click OK.
4. Click OK.
5. Click Save.

Connecting to your system

After you have port forwarded the required port, created a DDNS account, and enabled DDNS on your system, you must enter the DDNS URL into Internet Explorer to access your NVR.

The DDNS URL must include http://, the name of your DDNS URL, followed by a colon, then the port number of your NVR.

For example:

NOTE: If you change your HTTP port number (port 80) to a different port, you must enter your port number after the DDNS address.

alerts for motion detection or other events.

NOTE: To send out motion detection alerts, you must enable the Send Email option for motion detection on each camera. For details, see "Configuring Motion Detection Events" on page 28.

To configure Email Alerts:

1. From live view, right-click and select Ma in Menu. Log in if prompted.
2. Click Setting→Network.
3. Click Network Setting.

NETWORK P: Power 100% P: Substack 100% Substack: 100% Connection 100% TCP Port 100% HCP Port 100% New Connection 100% Preferred TCP 8 6 4 Alternative Grid 5 4 4 LTP Options OK Cancel Cancel Save Cancel Click Network Setting

1. Check Email. Double-click Email.

NETWORK SETTING F:\WINDOWS\Trukey\Email F:\WINDOWS\Trukey\Email F:\WINDOWS\Trukey\Email F:\WINDOWS\Trukey\Email F:\WINDOWS\Trukey\Email F:\WINDOWS\Trukey\Email F:\WINDOWS\Trukey\Email F:\WINDOWS\Trukey\Email F:\WINDOWS\Trukey\Email F:\WINDOWS\Trukey\Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ Email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS\Trukey\ email F:\WINDOWS \(\mathrm{TM}\) 1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1. Check Email and then double-click Email

Using the Main Menu

• Port: Enter the port used by the SMTP server.
• Anonymous: Check if your server supports anonymous log ins. Otherwise, leave this unchecked.
• User Name: Enter the SMTP user name.
• Password: Enter the SMTP password.
• Receiver: Enter the email address that will receive alerts.
• Sender: Enter the sender's email address.
• Attachment: Check to include a jpg image attachment of the camera.
• Title: Enter the subject line for email alerts.
• Encrypt Type: Select SSL or TLS if your server uses encryption. Select None if your server does not use encryption.
• Event Interval: Enter the interval between alert emails.
• Health Enable: Check to enable health check emails. Health check emails will be sent periodically to ensure that the system is functioning normally.

• Interval: Enter the interval in minutes for health check emails.

• Click Test to send a test email.

• Click OK.

the internal PoE switch.

NOTE: Changing this information from the default values may disrupt the connection to the cameras. Make sure your IP cameras are using DHCP or IP addresses that are compatible with your selected settings.

To configure switch settings:

1. Click Network Setting.
2. Double-click Switch Settings.
3. Configure the IP A address, Subnet Mask, and Gateway for the internal PoE switch.
4. Click OK. Click Save to save changes. The system will restart.

Motion

The Motion sub-menu allows you to configure settings for motion detection.

Configuring Motion Detection Events

Motion Detection events allow the system to mark footage that has motion. This allows you to quickly locate relevant footage through Search. You can also configure system responses to motion detection events, such as activating the system buzzer or sending an email alert.

To configure Motion Detection events:

1. Under Sensitivity, select the motion detection sensitivity between 1 (lowest) and 6 (highest).
2. Under Anti-dither, enter the anti-dither time. After a motion event occurs and motion stops, if motion is detected within the anti-dither time, the system continues the motion event and includes the new motion within the first event, rather than creating a new motion event.
3. Under Delay, enter the post-recording time.
4. To configure a schedule when motion detection will be enabled on this channel, click Set next to Period. Configure times when motion detection will be enabled. For example, you may want to disable motion detection during business hours and enable it outside of business hours. Click OK when finished.

NOTE: This setting can override scheduled motion recording. This means that motion recording will only take place at times that are enabled both in the Schedule menu and here.

1. Configure the following system actions when motion is detected:

• Show Message: Check to enable an on-screen pop-up. On-screen pop-up shows the channels an event occurred on and the type of event.

Display

DEPLAY Display Transparency 203 Channel Name Modify Time Display Channel Display Resolution 128x1024 Image Enhance Enable Sequence Duvi 5 sec. All View 1 View 2 Motion Sequence Type View 1 Alarm Sequence Type View 1 Default Save Cancel

The Display sub-menu allows you to configure the system's display settings, such as the monitor resolution.

To configure display settings:

1. Configure the following, as needed:

• Transparency: Select the menu transparency between 128 (lowest) and 255 (highest).
- Channel Name: Click Modify and enter names for your IP cameras. Click Save when finished.
- Time Display: Check to enable system time display.
- Channel Display: Check to enable camera title display.
- Resolution: Select the correct resolution for your monitor. The system will reboot

Using the Main Menu

activated, the system will cycle through enabled views and a (arrows) icon is shown on screen. You can click this icon to pause Sequence mode.

- View 1/View 4/View 8/View 9/View 16: Check to enable views to be shown in Sequence mode. View 1 allows you to enable/disable specific channels in Sequence mode. Other View options allow you to enable/disable views based on pages. On 8-channel models for example, View 4 #1 represents channels 1\~4 and #2 represents channels 4\~8.

NOTE: Available options depend on the number of channels your NVR has.

• Dwell: Enter the Dwell time in seconds. The Dwell time is the amount of time views are shown on screen before changing in Sequence mode.

• Motion Sequence Type: [8/16-channel models only] Select the view type that will be viewed when motion is detected.

• Click Sav e to save changes.

Default

1. Check the settings you would like to reset to default settings.
2. Click OK.

Device Search

The Device Search menu allows you to manage connections to your IP cameras. SyncrolP cameras connected to the PoE (Power over Ethernet) Ports will automatically be detected by your NVR. Device Search also allows you to search for IP cameras connected to the LAN. Some configuration may be required to connect IP cameras from other manufacturers.

NOTE: For a list of 3rd party IP cameras supported, visit www.digimerge.com.

Adding Cameras from the LAN

1. Connect the camera to a router or switch on the same network as the NVR.
2. Right-click and select Devi ce Search. Log in using the admin account (the default User Name is admin and the default Password is 000000).
3. Click IP Search. The NVR scans your LAN for compatible IP cameras.

CheckIP Search

DEVICE SEARCH S: IP Address: Fox Device D: Manufacturer T: 16.01.03 00000000000000000000000000000000000000000000000000000000000000000000000000000000000000 16.11.12 1888 16.11.12 1888 16.11.12 1888 16.11.12 1888 16.11.12 1888 16.11.12 1888 16.11.12 1888 16.11.12 1888 Search Add Show File Help Added Device Control Color Size IP Address: Fox Device D: 16.11.12 1888 16.11.12 1888 16.11.12 1888 16.11.12 1888 16.11.12 1888 16.11.12 1888 16.11.12 1888 15.12.29 2777 15.12.29 2777 15.12.29 2777 15.12.29 2777 15.12.29 2777 15.12.29 2777 15.12.29 2777 15.12.29 2777 45.12.36 3333 45.12.36 3333 45.12.36 3333 45.12.36 3333 45.12.36 3333 45.12.36 3333 45.12.36 3333 45.12.36 3333 55.12.44 4499 55.12.44 4499 55.12.44 4499 55.12.44 4499 55.12.44 4499 55.12.44 4499 55.12.44 4499 55.12.44 4499 65.12.52 5777 65.12.52 5777 65.12.52 5777 65.12.52 5777 65.12.52 5777 65.12.52 5777 65.12.52 5777 65.12.52 5777 75.12.64 6999 75.12.64 6999 75.12.64 6999 75.12.64 6999 75.12.64 6999 75.12.64 6999 75.12.64 6999 75.12.64 6999 85.12.76 7333 85.12.76 7333 85.12.76 7333 85.12.76 7333 85.12.76 7333 85.12.76 7333 85.12.76 7333 85.12.76 7333 95.12.88 8699 95.12.88 8699 95.12.88 8699 95.12.88 8699 95.12.88 8699 95.12.88 8699 95.12.88 8699 95.12.88 8699 A#O#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#n#m

Using the Main Menu

1. If the Status indicator is green, the camera is connected and no further configuration is required. Click OK to save changes.
2. If the Status indicator is red, click . Update the following information, as needed.

Edit Channel 1 Manufacturer: Qvd User: Intran Password: ****** Remote Channel: 1 Decoder Buffer: 380 fps IP Address: 12.16.85 HTTP Port: 354 HTTP Port: 2090 Auto TCP UDP Award networked OK Cancel

• Manufacturer: Select the manufacturer of your IP camera.
• User: Enter the camera's user name.
• Password: Enter the camera's password.
  • RTSP Port: Enter the camera's RTSP Port.
• HTTP Port: Enter the camera's HTTP Port.

NOTE: See the manufacturer's user manual for your IP camera for the default user name, password, etc.

1. Click OK. C lick OK again to save changes.

Using the Main Menu

the NVR or is connected to the PoE Ports. You may attempt to manually connect IP cameras using Manual Add.

To manually add a camera to the NVR:

1. Click Manual Add. Configure the following:

2. IP Address: Enter the public IP address of your IP camera.

3. Manufacturer: Select the manufacturer of your IP camera.
4. User: Enter the camera's user name.
5. Password: Enter the camera's password.
6. RTSP Port: Enter the camera's RTSP Port.
7. HTTP Port: Enter the camera's HTTP Port.

NOTE: See the manufacturer's user manual for your IP camera for the default user name, password, etc.

1. Click OK. Click OK again to save changes.

Editing Cameras

If the Status indicator on cameras connected to the NVR via PoE or LAN is red or if you change the connection details for your IP cameras, you will need to update this information.

To edit cameras:

1. Click next to the camera you would like to edit.
2. Configure the connection information as needed

Advanced

Configure HDD, user accounts, and error functions. Configure auto-restart. Save/restore system configuration. Access Recording Menu.

HDD Management

HDD Management SATA 1 2 Alarm Set HDD Setting Alarm Release HDD Channel HDD No. Set to Read Write Execute Type Status Capacity Record Time OK

HDD Management allows you to format hard drives and manage hard drive settings. The top right corner shows hard drive status.

• 0: Normal hard drive operation.
- X: Hard drive error.
- Hard drive is not installed.

Formatting Hard Drives

You must format hard drives before you may use them with the system.

Using the Main Menu

1. Click Apply. Click OK to confirm. Wait for the hard drive to format. Hard drives become Read/Write hard drives by default when formatted.

HCD Management DATA 1 2 Alarm Set HCD Setting Alarm Release HCD Channel HCD No. 0.0000000000 Select to Print/Write Edit Date Type Status Capacity Preset Time Select HDD Select Format Click Execute

Selecting Hard Drive Types

The system supports the following hard drive types:

• Read/Write: Normal recording hard drive.
• Read only: Do not record on the hard drive.
• Mirroring: Record in parallel to Read/Write hard drive for cameras enabled for mirroring. This allows you to create automatic backups of recordings.

NOTE: Mirroring must be enabled in the schedule [for details, see "Schedule" on page 24]

To configure hard drive group settings:

1. Click HDD Setting
2. Under HDD Group select the group number you would like to assign to each hard drive.

HDD Setting HDD No. HDD Group 1 2 Select group number OK Cancel

1. Click OK. The system will restart.

2. Return to the HDD Manage menu (right-click→Main Menu→Advanced→HDD Manage). Click HDD Channel.

HDD Channel channel HOD Group channel HDD Group 1 1 4 5 6 7 8 9 10 11 12 13 14 15 16 Save Cancel

Select hard drive group for each channel

1. For each channel, select the hard drive group you would like it to record to.

A. Click OK

Using the Main Menu

configure actions taken when system errors occur.

To configure system error actions:

1. Under Event Type, select one of the following system errors to configure: No Disk, Disk Error, Disk No Space, Net Disconnection, IP Conflicted, or MAC Conflicted.
2. Check Ena ble to enable warnings for the selected Event Type.

3. Configure the following actions that will be taken when errors occur:

4. Show Message: Check to show pop-up window with information related to the error.

5. Send Email: Check to enable email message. You must configure email alerts before you will be able to receive them.

6. Buzzer: Check to enable system buzzer.

7. Click Sav e to save changes.

Record

and stream it for playback to remote devices. This saves bandwidth during remote playback.

NOTE: Enabling Extra Stream Recording is required to use playback mode on a smartphone or tablet.

NOTE: Recording the Extra Stream will increase the amount of disk space required for recording.

To configure manual recording:

1. Right-click in live view and select Re cord. Log in if prompted. OR Click Main Menu→Advanced→Record. Log in if prompted.

2. Under Record Mode, select the main stream recording option under each camera or under All to configure all cameras:

3. Schedule: Camera will record according to settings configured in the schedule.

4. Manual: When selected, the camera will use continuous recording.

5. Stop: When selected, the camera will not record.

6. Under E xtra Stream, configure recording options for the Extra Stream.

7. Click OK to save changes.

Account

Using the Main Menu

system functions based on their group's settings. By default, the following user groups are configured on the system:

• admin: Accounts in the admin group are system administrators. They have full access to the system, may configure all system settings, and can manage user accounts.
• user: Accounts in the user group are normal users. They have limited access to system menus.

Adding Accounts

1. Click Add User.

Add User User Password Name: Group Admin 63 Authority 1 Control Panel 2 Shutdown the Device 3 Monitor 4 Monitor: C-01 5 Monitor: C-02 6 Monitor: C-03 7 Monitor: C-04 8 Monitor: C-05 9 Monitor: C-06 10 Monitor: C-07 11 Monitor: C-08 Page Up Page Down EnableDisable Authority Save Cancel

1. Configure the following:

2. User: Enter a user name for the account.

3. Memo (Optional): Enter comments for the account.

Modifying Accounts

Admin accounts may modify the user name, password, and permissions of user accounts. User accounts may modify their own password.

To modify account settings:

1. Click the account in the list.
2. Click Mo dify User.

ACCOUNT 3 User Group Status 1 admin admin Login Local 2 default user Default User 3 save admin Login Net Add User Modify User Add Group Mod Group Modify Password Click Modify User

1. Under Use r, select the account you would like to modify.
2. Configure the account settings and permissions as necessary and then click Save.

To modify an account password:

1. Off-the-12. 316. D.

Using the Main Menu

1. Under User, select the account you would like to modify.
2. Under Ol d Password, enter the account's previous password.
3. Under Ne w Password, enter the new password for the account. Repeat it under Confirm.
4. Click Sav e.

Deleting Accounts

1. Click the account in the list.
2. Click Mo dify User.
3. Under Us er, select the account you would like to delete.
4. Click De lete then click OK to confirm.

Adding Groups

Groups allow you to easily manage permissions for multiple user accounts. A user account by default has all permissions available to the group it is in, and it cannot be given permissions the group does not have.

To add a group:

1. Click A dd Group.

ACCOUNT 3 User Groups Status 1 admin admin Login Local 2 default user Default User 3 yes admin Login User

group may not be given any permissions that are not selected.

Add Group Enter group name Select permissions Name Name Edit... Edit Print StartPrint/Pink StartPrint/Pink Mister Mister_GB1 Mister_GB2 Mister_GB3 Mister_GB4 Mister_GB5 Mister_GB6 Mister_GB7 Mister_GB8 Mister_GB9 Mister_GB10 Mister_GB11 Mister_GB12 Mister_GB13 Mister_GB14 Mister_GB15 Mister_GB16 Mister_GB17 Mister_GB18 Mister_GB19 Mister_GB20 Mister_GB21 Mister_GB22 Mister_GB23 Mister_GB24 Mister_GB25 Mister_GB26 Mister_GB27 Mister_GB28 Mister_GB29 Mister_GB30 Mister_GB31 Mister_GB32 Mister_GB33 Mister_GB34 Mister_GB35 Mister_GB36 Mister_GB37 Mister_GB38 Mister_GB39 Mister_GB40 Mister_GB41 Mister_GB42 Mister_GB43 Mister_GB44 Mister_GB45 Mister_GB46 Mister_GB47 Mister_GB48 Mister_GB49 Mister_GB50 Mister_GB51 Mister_GB52 Mister_GB53 Mister_GB54 Mister_GB55 Mister_GB56 Mister_GB57 Mister_GB58 Mister_GB59 Mister_GB60 Mister_GB61 Mister_GB62 Mister_GB63 Mister_GB64 Mister_GB65 Mister_GB66 Mister_GB67 Mister_GB68 Mister_GB69 Mister_GB70 Mister_GB71 Mister_GB72 Mister_GB73 Mister_GB74 Mister_GB75 Mister_GB76 Mister_GB77 Mister_GB78 Mister_GB79 Mister_GB80 Mister_GB81 Mister_GB82 Mister_GB83 Mister_GB84 Mister_GB85 Mister_GB86 Mister_GB87 Mister_GB88 Mister_GB89 Mister_GB90 Mister_GB91 Mister_GB92 Mister_GB93 Mister_GB94 Mister_GB95 Mister_GB96 Mister_GB97 Mister_GB98 Mister_GB99 Mister_GB100

1. Click Sav e.

Deleting Groups

1. Click Modify Group.
2. Under Group, select the user group you would like to delete.
3. Click De lete and then click OK to confirm.

Modifying Groups

1. Click Modify Group.
2. Under Group, select the user group you would like to modify.
3. Update group settings as needed and then click Save.

Auto Maintain

To configure Auto Maintain settings:

1. Under Auto-Reboot System, select the day of the week you would like the system to reboot on, select Everyday to reboot the system everyday, or select Never to disable auto-rebooting. On the right, select the time of day you would like the system to reboot.

2. Under Auto-Del ete Old Files, select Never to disable auto-deleting of old recordings or select Customized to enable auto-deleting.

- If you select Customized, enter the number of days the system will retain recordings.

NOTE: The system must have sufficient storage space to keep recordings for the specified duration.

1. Click OK to save changes.

Config Backup

CONFIG BACKUP Device List Name/type: Left Space/Total Space sub#/USB Disk) 786.50 MB-1.96 DS EXPORT IMPORT

4. Click Export

To import a saved system configuration:

1. Insert a USB flash drive with a saved system configuration into one of the USB ports on the system.
2. Right-click and select Mai n Menu→Advanced→Config Backup.
3. Check the USB flash drive with the saved system configuration file.
4. Click Import.
5. Click OK. The system will restart.

Using the Main Menu

Shutdown

Use the Shutdown menu to shutdown, restart, or log out of the system.

To access the Shutdown menu:

1. From live view, right-click and select Mai n Menu. Login if prompted.
2. Click Shutdo wn.
3. Select one of the following

SHUTDOWN Logout menu user Password is needed to re-enter the menu after logout. OK Cancel

• Logout menu user: Log out the account that is currently active.
• Switch user: Log out the account that is currently active, and sign in with a new account.
• Shutdown

• Restart system

• Click OK to complete the selected action.

FLIR SYNCROIP NVR CENTRAL MANAGEMENT SOFTWARE

FLIR SyncrolP NVR CMS is a central management software that allows you to view and manage multiple DNR200 series NVRs.

Screenshot of a video editing interface displaying a grid of various content thumbnails with Chinese text labels.

System Requirements

Your system must meet or exceed the system requirements below:

Description Requirement

CPU Core 2 Duo 3.0GHz
Operating System Windows ^TM 8/7/Vista
Memory 2GB

FLIR SyncrolP NVR Central Management Software

• Enter the DDNS information into the NVR.
  • NVR must have access to the Internet or Local Area Network [LAN].

Installing FLIR SyncrolP NVR CMS

Install FLIR SyncrolP NVR CMS from the CD included with your NVR or by downloading it from www.digimerge.com. It is recommended to visit www.digimerge.com for the latest software versions.

To start the software:

• Double-click the FLIR SyncrolP NVR CMS icon [ ] the desktop.
• Click Login.

Syncro Network Solutions Surveillance System admin Login Edit Login

NOTE: The CMS default User Name is admin and the Password is admin.

Adding a NVR from the local area network (LAN)

To add a NVR:

1. Click Config Manager→De vice Manage.

Device List FT2 Direction FT2 Advanced Tools Config Manager Scheme Task Config Record Plan Config Arm Config Arm Set Config Wrap Config SecCard Config User Manage Resource Manage Lab server manage User Manage Click Config Manager Click Device Manage

1. Click Search Device. If a Windows Firewall alert appears, click Allow.
2. Check the NVR and click Add Management.

Click Search Device Check the NVR

FLIR SyncrolP NVR Central Management Software

1. Click + next to No Group.
2. Double-click the NVR.
3. Click-and-drag the NVR to the display area to view.

Click and drag the NVR to the display area to view

Adding a NVR using a DDNS address

If you have NVR systems with DDNS set up, you can add them to the CMS.

Prerequisites:

• Create a DDNS account. For details, see "Appendix D: Setting Up DDNS Service" on page 97.
• Enter the DDNS information into the NVR locally.
• Port forward the Client and HTTP ports (default, ports 80 and 35000) on the router.

To add a NVR using a DDNS address:

1. Click Config Manager→De vice Manage.

2. Click Manual Add.

Click Manual Add Close Manager - Close Info Load mode: 10000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 Edit Save time: 96.25.25.25.25.25.25.25.25.25.25.25.25.25.25.25.25.25.25.25.25.25.25.25.25.25.25.25.25.25.25.25.25.25.25 Management - Make management Management cost 3,487 -4,111

3. Configure the following:

• Title: Enter a name for your NVR of your choice (e.g. home or office).
- Type: Select NVR.
- Add Type: Select Domain Name.
- Domain Name: Enter the Domain Name from the confirmation email after your registered for DDNS, followed by .myddns-flir.com.
- Port: Enter the Client Port (default: 35000).
- User: Enter the NVR's user name (default: admin).
- Password: Enter the NVR's password (default: 000000).

Add device Select information: Title: NVR Type: NVR Display area: Add type: System device Domain name Domain name: Lomsmith.myddns-flir.com Enter name of your choice Select NVR Select Domain name Enter Domain Name, followed by .myddns-flir.com

FLIR SyncrolP NVR Central Management Software

1. Click-and-drag the NVR to the display area to view.

Click and drag the NVR to the display area to view

CMS Live Viewing Overview

① ② ③ ④ ⑤ ⑥

FLIR SyncrolP NVR Central Management Software

2. Live View Toolbar:

Selectimage quality Full-screen Latency/ Fluency Display views

1. CMS Quick Menus: Click to access key CMS and NVR functions, such as Playback, event search (Alarm Rec), E-Map, and software configuration (Config).

4. CMS Windo w Controls:

1. De vice List: Open NVR's and IP cameras in live display.

2. Click + next to NVR's or Groups to expand.

3. Click and drag NVR's, Groups, or Cameras to the display area to open.
4. Right-click NVR's, Groups, or Cameras to view system options.

6. CMS Menus:

• PTZ Direction: Access basic PTZ controls.
• PTZ Advanced: Access advanced PTZ controls (e.g. Auto Scan, Tour, etc.).
• Tools: Contains the following menus: Begin Record Plan, NVD Control, Health Report, Log Search, Alarm Video, Alarm Output, Color Config, Volume.
• Config Manager: Contains the following menus: Scheme Task Config,

Device List Group1 NVR CAM 1 CAM 2 CAM 3 CAM 4 Alarm Out Exit screen manage Extension und Extension scr

1. Check Search.

Select alarm type Check Search Select NVR and channel Enter start and end time Click Search

1. Under De vice, select the NVR you would like to search.
2. Under Start Time and End Time, enter the start and end times for your search.
3. Click Sear ch. A list of relevant alarms appears below.

Using Playback Mode

You can view recorded footage from your NVR's in the CMS software.

To use playback mode:

1. Click Playback ( )

1. Under De vice, select the NVR and channel you would like to search.

FLIR SyncrolP NVR Central Management Software

1. Check video files to select and click Play to open.

OR, click Download to download the video files to the local computer.

OR, click To AVI to convert the video files to AVI and save to your local computer.

NOTE: You must stop playback before you may download video files.

Playback Controls

Playback Record ActionRecord LocalRecord Speed Frequency: 100% CASM 5 Multiple channel Multiple Channel Audio Audio Parameter Date: 2/18/2013 Time: 00:00:00 PM Query Mode: Start by file Stop by time File Type: Record Card Type: Real Details Search Default 9% Start Time End Time 1 2013-03-18 00:00:00 2013-03-18 27:00:00 Pause/play Slow Stop Fast To AIC Download Play

Click and drag to select playback time. Use the lopbar to select minutes and the bottom to select hours

Configuring Monitoring Tasks and Projects

Tasks are used to configure the CMS to automatically cycle through different channel arrangements. Projects are used to automatically cycle through multiple tasks.

FLIR SyncrolP NVR Central Management Software

2. Click Monitor Task.

Click Monitor Task Scheme Task Control Tool list Shower Shower Camera ID Photo Channel View mode? View 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

1. Click Ne w.
2. Enter a Ta sk Name of your choice.
3. Under Wi ndow, select the split-screen mode you would like to show in the task.

4. Under Monitor Item, configure the following:

5. Window: Select the display window you would like to configure.

6. Device: Click and drag the camera from the Device List in the main CMS window to the field to add it.
7. Stream Type: Select Main Stream or Extra Stream to view the sub-stream.

Enter Task name Select split-screen layout Select display window Drag camera from Device List Task Edit Window Device Channel Play button Window Device Channel Group1 NIR CAM 1 CAM 2 CAM 3 CAM 4 Alarm Out Exit screen manage

FLIR SyncrolP NVR Central Management Software

1. Click Config Manager→Scheme Task Config.
2. Click Monitor Project.

Click Monitor Project Main Project Name: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80

1. Click Ne w.

2. Enter a Name for the project. You may not change the name after the project is created.

3. Under Mo de, select Tour Mode or Schedule Mode. Tour Mode will cycle through tasks on a fixed interval. Schedule Mode will switch tasks at a pre-defined time of the day.

Enter project name Select project type Select task Enter interval or start time Click Add Project call Name: Run Date: Date Name End Time End name: Start Interval Time(0): 1 (1) (0) Add Delete Insert Cancel Project List 24 Status 1 2 Progress 1 OK Down OK Cancel

- You may also select a task or project to run when you first launch the CMS. For details, see "Configuring CMS Options" on page 52.

Using E-Map

The E-Map feature allows you to visually map your cameras over a .jpg image.

Configuring E-Map

Use the steps below to select a .jpg image to use for the E-Map and place your cameras.

To configure the E-Map:

1. Click Config Manager→E-Map Config.

2. Click Picture Edit.

Map Ctrl Save Delete Play Hide Ctrl Close Image Save

Click Picture Edit

1. Click Ad d.

1. Click Pic.

Home Click and drag picture to the window Click Pic

1. Click-and-drag the picture to the window to use it for the E-Map.
2. Click Devic e to view a list of connected NVR's.
3. Click + next to an NVR. To place cameras, drag cameras from the list to the map.

Dragcameras to the map Click + Click Device

1. Click Save.

2. Click on a display area in the main CMS window, then double-click on the camera to open it.

Click a display area Double-click on a camera to open

Configuring the CMS

You can configure settings for the CMS such as the admin password, recording directories, and start up settings through the Config menu.

Configuring CMS Options

1. Click Config()→Options.
2. Configure the following:

Options System base settings Language English Paste General/Chinese Local (private) Load all devices Load inside and when number above Auto audio when the mode dialog Auto in Web 1.5% or 100% CDS Auto in Web 1.5% or 100% CDS HKEY Format Real name: new text file CH-1 Auto register setting: string format: string Deploy based on key bar Unsolid Presets: Display: A bit to default: External Audio Portal Detect System default: mode End: All other non-optional

• Auto Login FLIR SyncrolP NVR CMS: Check for the CMS to automatically log in the admin account when it is opened.
• Hotkey Setup: Configure hotkeys for the CMS. Use the drop-down menu to select the command, and then click inside the box on the right and enter the hotkey.

NOTE: Do not use F12 as a hotkey. F12 is reserved for the system debug command.

- Displayed items in the right bar: Select which right-side menu is opened when the CMS opens.

- Record Time (M): Select the length in minutes of video files recorded on your computer hard drive. For example, if you select 15 minutes, the system will save a new video file for every 15 minutes of recording.

- Snapshot picture path: Click ... to select the default save folder for snapshots.

- Picture file name rule: Click ... to define the file name rule for snapshots.

- Recorded file path: Click ... to select the default save folder for manual recordings.

- Recorded file name rule: Click ... to select the file name rule for manual recordings.

- Downloaded file path: Click ... to select the folder for downloaded recording files.

- Download record file name rule: Click ... to define the file name rule for downloaded recording files.

- Device free minimum space (MB): Enter the amount of minimum space in MB to maintain on the computer hard drive. The system will stop recording when only this much space is left.

- Auto Start Project: Check for the CMS to automatically run a project when opened. Select the project it will run under Project Name.

- Auto Start Task: Check for the CMS to automatically run a task when opened. Select the task it will run under Task Name.

- Last Run: Check for the CMS to start the last used task or project when opened.

- Save last monitor status: Check to have the CMS restore the previously used display mode when opened.

FLIR SyncrolP NVR Central Management Software

To change the CMS admin password:

1. When logged in as the admin account, click Config( )→Modify Password.
2. Under Ol d Password, enter the old password.
3. Under New Password and Confirm Password, enter the new password.

Change Password Old Password: New Password: Current Password: Enter old password Enter new password

1. Click OK.

Adding User Accounts to the CMS

You can add multiple user accounts to the CMS with varying levels of access to the system.

NOTE: To make sure users must enter their user name and password to access the CMS, you must make sure Verify User is checked and Auto Login is unchecked in Config→Options. For details, see "Configuring CMS Options" on page 52.

To add a user account to the CMS:

1. Click Config Manager→User Manage.
2. Click Ad d.

Multi-Monitor Support

The CMS supports multiple monitors on a single system. The recommended system specifications is listed below. If your system does not meet the requirements below, you may experience slow system performance.

Minimum system recommendations to run the CMS on multiple monitors:

• Intel Core i5 or i7 processor.
• 6 GB of RAM.
  • Geforce 9500GT video card, 1GB or greater.

Opening Cameras in Secondary Monitors

• To open a single channel on a secondary monitor: Open it in a window on the main screen, then right-click on the display area, and select Output current window to extension screen. Select the monitor you would like to send the channel to.
• To open multiple-channels on a secondary monitor: Open your desired channel view, then right click in the display area, and select Output all windows to extension screen. Select the monitor you would like to send them to.

File Audio export Output current window to the intersection screen Output all windows to the intersection screen Copy Image Info Close current window video Close video all windows Video Ambulator

Right-click and select output option to open channels on a secondary monitor

Managing Secondary Monitors

1. Click Search to detect secondary monitors or Identify to display the monitor number assigned to each secondary monitor.

Edit screen manage Screen list Identify Search SN(*) Title 1 Extension screen1 2 Extension screen2 Click to detect monitors Click to show monitor number on screen Screen information SN: 1 Screen Name: Extension screen1 Update OK Cancel

1. Check monitors to open them when the CMS software opens or uncheck to disable.

Ext screen manage Screen list SN(*) Title 1 Extension screen1 2 Extension screen2 Check monitors to have them open when the CMS opens Screen information SN: 1 Screen Name: Extension screen 1 Update OK Cancel

REMOTE VIEWING ON INTERNET EXPLORER

You can also view your system remotely using Internet Explorer (version 8 or later required).

NOTE: Remote viewing is only compatible with Internet Explorer. Mozilla Firefox, Opera, Safari, and other browsers are not supported.

Prerequisites

• The HTTP Port (default: 80) and Client Port (default: 35000) must be port forwarded to your router.
• You must create a DDNS account, and have the DDNS settings configured in your NVR. For details, see "Appendix D: Setting Up DDNS Service" on page 97.
  • The NVR must have internet access.

To view your system using Internet Explorer:

1. Open Internet Explorer. Note that it is recommended to select Run as Adminis trator when opening Internet Explorer to ensure full functionality.
2. In the address bar, enter your system's IP address or DDNS address followed by the HTTP Port (default: 80). For example, http://192.168.1.1:80 or http://tomsmith.myddns-flir.com:80
   NOTE: You MUST include http:// in order to access your system.
3. An attention bar appears at the top or bottom of the screen to prompt you to install ActiveX plugins, click Install or Allow and follow the prompts to install the plugins.

4. Enter the system user name and password (by default ad min / 000000).

5. Click and drag cameras to the display window to view them live.

Screenshot of a video editing software interface showing timeline, layers, and control panels with Chinese labels.

IE Live Display Overview

NOTE: Some options are not available in WAN mode.

Screenshot of a video editing software interface with labeled panels and toolbars

Remote Viewing on Internet Explorer

• Local Play: Open recorded or back up video files (.dav) saved on the local computer.
• Refresh: Click this button to refresh monitor channel name.

3. Camera Controls:

NOTE: Manual Recordings are saved to C: |RecordDownload. Snapshots are saved to C: |PictureDownload. You must select Run as Administrator when you open Internet Explorer to use these functions.

4. Live Vie w Toolbar:

Select image quality Full-screen Fluency/ Latency Select display view

5. PTZ Contr ols

1. Co lor Settings: Use the sliders to adjust the brightness, contrast, saturation, and hue for the selected camera.

Using Search Mode in IE (Playback)

1. Click a search result and then click Playback to open or Download to save the file to your computer hard drive.

Configure search parameters Select channels for playback Click a file and then click Playback or Download

Playback Controls

Interior view of a modern office with bookshelves, plants, and wooden furniture (no visible text or symbols)

MOBILE CONNECTIVITY

The DNR200 Series is compatible with iPhone, iPad and Android devices.

iPhone

FLIR SyncrolP NVR is an iPhone app that allows you to remotely view your NVR.

System Requirements

- iOS 4.3 or later.

Prerequisites

• Port 80 (or whichever port your system is using) must be port forwarded to your router.
• You must create a DDNS account, and have the DDNS settings configured in your NVR.
• The NVR must have internet access.
• You must have a DDNS address to log in remotely.
• An iTunes account.

NOTE: You will need to create an iTunes account before you can download the app. An iTunes store account requires a valid credit card number. The app is free of charge.

Connecting to your NVR on an iPhone

1. Download FLIR SyncrolP NVR for free from the App Store.
2. Tap on the FLIR SyncrolP NVR icon ( ) to start the app.

5. Tap Add→Manually Add

6. Configure the following:

• Name: Enter a name for your NVR of your choice.
• Address: Enter your DDNS address [e.g. tomsmith.myddns-flir.com].
• Port: Enter the Client Port [default: 35000].
• Username: Enter the NVR's User Name (default: admin).
• Password: Enter the NVR's Password (default: 000000).
• Channel: Enter the number of channels your NVR has.

Name: tomsmith Address: tomsmith.myddns-flir.com Port: 35000 Username: admin Password: **** Channel: 4 Modify: Close Enter a name for your NVR Enter the DONS address Enter the Client Port Enter the user name Enter the password Enter the number of channels

7. Tap Sav e.

1. Tap

9. Tap Live Preview.

1. Tap + on one of the display areas and select the camera you would like to open in the selected display area.

Top 1 and select a camera

Mobile Connectivity

FLIR SyncrolP NVR Interface

You can use FLIR SyncrolP NVR in portrait and landscape mode.

Return to Main Menu Double-tap to open a channel in full-screen Disconnect from camera Connect to camera Connect to all previously added cameras Disconnect all PTZ Access Favorites Live Preview Snapshot Change Camera Start/stop manual record Open image settings

Viewing Videos with Local File

If you have saved videos using FLIR SyncrolP NVR, you may open them with Local File.

NOTE: You may open screenshots using the Photos app.

To access Local File:

• From the Main Menu, tap Local File.

Mobile Connectivity

Using Playback Mode on iPhone

You can access recorded video on your NVR using your iPhone.

NOTE: You must enable Extra Stream Recording to use playback mode on mobile devices. For

details on enabling Extra Stream Recording, see "Recording" on page 24.

To use Playback Mode:

1. From the Main Menu, tap Playback.

NOTE: If Playback is not shown, tap Add, check Playback, and return to the Main Menu.

1. Tap +.

Playback Tap + 00:00:00 30:00:00 60Min

1. Select the start and end times to playback.

2. Select a channel to playback.

Mobile Connectivity

1. Use the on-screen controls to control playback.

Double-tap to open in full-screen Next frame Play/pause Select next video file Select previous video file 00:00:00 00:00:00 50MHz Fast Slow

Enabling Push Notifications

You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion. Once you have received a push notification, you can select it to open live video from the camera that detected motion.

IDMSS Plus mian Channel 1 Motion Detect 2013-08-25 12... Push notification Video Newsstand Streaming Newsword Translate Spartak Sport Express Twitter

Mobile Connectivity

1. Tap Motion Detect and then check each channel you would like to receive push notifications from.

Back nvlan OK Period 365 days Push type Playback Motion Detect CAM 1 CAM 2 CAM 3 CAM 4 Check channels to enable push notifications

1. Tap OK. A test notification will be sent to your device. After this, whenever the selected cameras detect motion, you will receive a notification.

NOTE: You can see a list of notifications through the Event List menu. To show the Event List menu, tap Add and check Event List. Return to the Main Menu and select Event List. Tap on events to view live video from the camera.

Tap to view live video Event List Motion Detect 2013-03-25 09:17:13 mylan - Channel 1

Device Manager

You can use Device List to manage your NVR's.

To access Device List:

iPad

FLIR SyncrolP NVR HD is an iPad app that allows you to remotely view your NVR.

System Requirements

- iOS 4.3 or later.

Prerequisites

• Port 80 and 35000 (or your HTTP and Client Ports, if you have changed them) must be port forwarded on your router to your NVR's IP address.
• You must create a DDNS account, and have the DDNS settings configured in your NVR.
• The NVR must have internet access.
• You must have a DDNS address to log in remotely.

NOTE: You will need to create an iTunes account before you can download the app. An iTunes store account requires a valid credit card number. The app is free of charge.

Connecting to your NVR on an iPad

1. Install FLIR SyncroIP NVR HD for free from the App Store.
2. Tap on the FLIR Syncr oIP NVR HD icon ( ) to start the app.
3. Tap
4. Tap De vice Manager.

Configuration Device Manager Tap Add Device Manager Below set Colors

Mobile Connectivity

1. Configure the following:

Configuration Cancel New Device Device Manager Relay out Config Favorites Local Config Help Name: NVR Address: tomsmith.myddns-flur.com Port: 35000 User Name: admin Password: ****** Channel amount: 4 Enter a name for your NVR Enter the DDNS address Enter the Client Port Enter the user name Enter the password Enter the number of channels

• Name: Enter a name for your NVR of your choice.
• Address: Enter your DDNS address (e.g. tomsmith.myddns-flir.com).
• Port: Enter the Client Port (default: 35000).
• Username: Enter the NVR's User Name (default: admin).
• Password: Enter the NVR's Password (default: 000000).

• Channel amount: Enter the number of channels your NVR has.

• Tap Sav e.

• Tap

1. In landsc ape mode: tap a channel and then select the camera you would like to view on the left.

In portrait mode: tap + on one of the display areas and select the camera you would like to open.

Mobile Connectivity

FLIR SyncrolP NVR HD Interface

You can use FLIR SyncrolP NVR HD in landscape or portrait mode.

Double-tap to open in full screen Slide to select favorites Select different camera Disconnect all Snapshot Open menus Add current view to favorites Change display view

Device Manager

Device Manager allows you to manage your NVR's.

To access Device Manager:

1. From live view, tap

Mobile Connectivity

Using Playback Mode on iPad

You can access recorded video on your NVR using your iPad.

NOTE: You must enable Extra Stream Recording to use playback mode on mobile devices. For details on enabling Extra Stream Recording, see "Recording" on page 24.

To use Playback Mode:

1. From Live View tap

1. In P portrait Mode: Tap +, select the start time and end time for your search, and select the camera you would like to playback.

OR

In Landscape Mode: Select the start time and end time for your search, and select the camera you would like to playback.

Select start time Select end time Select camera

1. Use the playback controls.

Interior view of an office with computer monitors and a wall-mounted lamp (no visible text or symbols)

Mobile Connectivity

Enabling Push Notifications

You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion. Once you have received a push notification, you can select it to open live video from the camera that detected motion.

2:37 PM Channel 3 Motion Detect 2013-03-25 14:44:21 2m ago Push notification

NOTE: Your cameras must have motion detection activated to receive push notifications. For details on enabling motion detection, see "Motion" on page 28.

To enable Push Notifications:

1. From live view, tap

1. Tap Alarm Push.

2. Set the slider to ON next to the NVR you would like to configure.

Configuration Push Config Serving Manager Domo Channel Config Air Config Alarm Out Performance Local Config Help Set to ON

1. Tap Motion Detect then check each channel you would like to receive push notifications from.

Mobile Connectivity

1. Tap OK. A test notification will be sent to your device. After this, whenever the selected cameras detect motion, you will receive a notification.

NOTE: You can see a list of notifications through the Event List menu. To show the Event List menu, from live view, tap 📄 in .

Tapon an event to view live video from the camera

Android Phones

FLIR SyncrolP NVR allows you to remotely view your NVR on Android smartphones.

A separate app is available to remotely view your NVR on Android tablets, to make better use of the larger screen size. For details, see "Android Tablets" on page 78.

Compatible Devices

• Android OS (2.2 and above).

Prerequisites

- Port 80 and 35000 (or your HTTP and Client Ports, if you have changed them) must be port forwarded on your router to your NVR's IP address.

Mobile Connectivity

4. Tap Device Manager.

Live Preview Device Manager Local Fire Local Curlig Help Add

Device Manager

5. Tap Add→Man ually Add.

Device Manager Add Top Add

6. Configure the following:

• Name: Enter a name for your NVR of your choice.
• Address: Enter your DDNS address (e.g. tomsmith.myddns-flir.com).
• Port: Enter the Client Port (default: 35000).
• Username: Enter the NVR's User Name (default: admin).

Name: tomsmith Address: tomsmith.myddns-flir.com Port: 35000 Username: admin Password: **** Enter a name for your NVR Enter the DONS address Enter the Client Port Enter the user name Enter the password

Mobile Connectivity

1. Tap + on one of the display areas and select the camera you would like to open in selected display area.

Tap + and select a camera

1. Repeat to view additional cameras.

FLIR SyncrolP NVR Interface

You can use FLIR SyncrolP NVR in portrait and landscape mode.

Return to Main Menu Double-tap to open a channel in full-screen

Viewing Snapshots and Videos with Local Files

If you have saved snapshots or videos using FLIR SyncrolP NVR, you may open them with Local Files.

To access Local Files:

• From the Main Menu, tap Local Files.

Return to Main Menu Tap files to open Local Files Delete all files Open snapshots Open videos

Using Playback Mode on Android Phones

You can access recorded video on your NVR using your Android phone.

NOTE: You must enable Extra Stream Recording to use playback mode on mobile devices. For details on enabling Extra Stream Recording, see "Recording" on page 24.

To use Playback Mode:

1. From the Main Menu, tap Playback.

2. If Playback is not shown, tap Add. check Playback. and return to the Main Menu.

Mobile Connectivity

1. Tap + and select a channel to playback.

Playback Top + and select a channel to playback 00:00:00 30:00:00 60Min

1. Select the date then the start and end times to playback.
2. Use the on-screen controls to control playback.

Double-tap to open in full-screen Next frame Play/pause Fast Slow

Mobile Connectivity

live video from the camera that detected motion.

9:17 MON. MARCH 25 2013-03-25 09:17:13 Motion Detect i.vian 9:17 AM Push notification NOTE: Appearance of notifications may differ depending on the model of your device

NOTE: Your cameras must have motion detection activated to receive push notifications. For details on enabling motion detection, see "Motion" on page 28.

To enable Push Notifications:

1. From the Main menu, tap Push Config.

NOTE: If Push Config is not shown, tap Add, check Push Config, and then return to the Main Menu.

1. Tap the NVR you would like to configure.

Push Config Demo nvr nvrlan Select the NVR

1. Tap Motion Detect and then check each channel you would like to receive push notifications from.

Mobile Connectivity

1. Tap OK. A test notification will be sent to your device. After this, whenever the selected cameras detect motion, you will receive a notification.

NOTE: You can see a list of notifications through the Event List menu. To show the Event List menu, tap Add and check Event List. Return to the Main Menu and select Event List. Tap on events to view live video from the camera.

Tap to view live video Event List Motion Detect 2013-03-25 09:17:13 nnlan - Channel 1

Device Manager

You can use Device List to manage your NVR's.

To access Device List:

• From the Main Menu, tap Device Manager.

To edit an NVR:

1. Tap the NVR in Device Manager.

2. Edit the connection details as needed.

3. Tap Sav e.

To delete an NVR:

1. Swipe the NVR you would like to delete to the right.
2. Tap Del ete. Tap OK to confirm.

Device Manager Add nvr Tap Delete

Mobile Connectivity

Connecting to your NVR on an Android Tablet

1. Install FLIR SyncrolP NVR HD for free from the Google Play Store.

2. Tap on the FLIR Syncr oIP NVR HD icon ( ) to start the app.

3. Tap

1. Tap De vice Manager.

Configuration Device Manager Add Tap Add Device Manager Relay out Config Favorites Local Config Help

1. Tap Add.

2. Configure the following:

Configuration Device Manager Relay out Config Favorites Local Config 10:55 AM New Device Name: NVR Address: tomsmith.myddns-fur.com Port: 35000 User Name: admin Enter a name for your NVR Enter the DDNS address Enter the Client Port Enter the user name Enter the password

Mobile Connectivity

1. In landscape mode, tap a channel and then select the camera you would like to view on the left. In portrait mode, tap + on one of the display areas and select the camera you would like to open.

Click - and then select a camera

FLIR SyncrolP NVR HD Interface

You can use FLIR SyncrolP NVR HD in landscape or portrait mode.

Double-lap to open in full screen

Mobile Connectivity

Using Playback Mode on Android Tablets

You can access recorded video on your NVR using your Android tablet.

NOTE: You must enable Extra Stream Recording to use playback mode on mobile devices. For details on enabling Extra Stream Recording, see "Recording" on page 24.

To use Playback Mode:

1. From Live View tap

1. In P portrait Mode: Tap +, select the start time and end time for your search, and select the camera you would like to playback.

OR

In Landscape Mode: Select the start time and end time for your search, and select the camera you would like to playback.

Select start time Select end time Select camera

1. Use the playback controls.

Interior view of an office with computer monitors and desk (no visible text or symbols)

Mobile Connectivity

Enabling Push Notifications

You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion. Once you have received a push notification, you can select it to open live video from the camera that detected motion.

11:23 Monday, March 20, 2015 Settings Ongoing (1) Connected as a media device NOTifications (2) 2015-08-26 11:22:47 Screenshot captured Push notification NOTE: Appearance of notifications may differ depending on the model of your device

NOTE: Your cameras must have motion detection activated to receive push notifications. For details on enabling motion detection, see "Motion" on page 28.

To enable Push Notifications:

1. From live view, tap

1. Tap Alarm Push.
2. Select the NVR you would like to configure.

Config Device Manager Channel Manager Alarm Push Alarm Push Device Path Device Site user user Select the NVR you would like to configure

Mobile Connectivity

1. Tap MotionDetect then check each channel you would like to receive push notifications from.

Config Service Manager Channel Manager Menu Push Menu Out Favorites Local File Config Help LocalAlarm MotionDetect CAM 1 CAM 2 CAM 3 CAM 4 CorrectMasking Check each channel you would like to receive push notifications from

1. Tap OK. A test notification will be sent to your device. After this, whenever the selected cameras detect motion, you will receive a notification.

NOTE: You can see a list of notifications through the Event List menu. To show the Event List

menu, from live view, tap then . Tap on an event to view live video from the camera Alarm Message MobileContext 2019-03-25 16:27:44 button - channel 1 MobileContext 2019-03-25 16:26:48 button - channel 1 MobileContext 2019-03-25 16:26:27 button - channel 1 MobileContext 2019-03-25 16:26:47 button - channel 1 MobileContext 2019-03-25 16:26:49 button - channel 1 MobileContext 2019-03-25 16:26:38 button - channel 1

Mobile Connectivity

1. Tap

OK to confirm.

Configuration Device Manager 14/11 Tap to delete Device Manager Hiring port Config Networks Local Config Ports

To modify an NVR:

1. Tap an NVR to select.
2. Tap the NVR again to open the edit screen.
3. Update the connection details as needed and then t ap Save.

APPENDIX A: SYSTEM SPECIFICATIONS

System

Main Processor Dual-core embedded processor

Operating System Embedded LINUX

Pentaplex Operation Simultaneous View, Record, Playback, Backup, and Remote Monitoring

Inputs/Outputs

IP Camera Input 4 channel / 8 channel / 16 channel

Power over Ethernet 4 Integrated PoE ports

(PoE)

Audio 1 channel input (BNC), 1 channel output (BNC)

PTZ RS-485, supports Pelco-D and Pelco-P

USB 2 ports

Alarm Input 4 Channel / 8 Channel / 16 Channel

Relay Out 3 Channel

Display

Interface 1 HDMI, 1 VGA, 1 BNC

Resolution 1920×1080, 1280×1024, 1280×720, 1024×768

Display Split 1/4, 1/4/8, 1/4/8/9/16

Appendix A: System Specifications

Video Detection and Alarm

Trigger Events	Recording, PTZ, Tour, Alarm, Video Push, Email, FTP, Buzzer & Screen tips
Video Detection Motion Detection
Playback and Backup
Sync Playback 1/4, 1/4/9, 1/4/9/16
Playback Function 4 Channel / 8 Channel / 16 Channel
Backup Mode USB Device / Network
Configuration Backup To USB Device

Network

Ethernet RJ-45 port (10M/100M/1000M)
Network Function	HTTP, TCP/IP, IPv4/IPv6, UPNP, RTSP, UDP, SMTP, NTP, DHCP, DNS, IP Filter, PPPOE, DDNS, FTP, Alarm Server, IP Search
Max. User Access 20 simultaneous users
Smart Phone iPhone, iPad, Android
IP Cameras Supported	FLIR, Digimerge, Panasonic, Sony, Dynacolor, Samsung, AXIS, Arecont

Storage

SATA Ports 2 internal SATA ports (2HDD)
Maximum Storage Capacity	6TB (2 x 3TB)

Appendix B: Setting up Remote Viewing

APPENDIX B: SETTING UP REMOTE VIEWING

Setting up the Remote Viewing Feature requires several steps. Networking skills are required to correctly configure the remote viewing functions.

What Do I Need?

• NVR System.
• A PC with the installed CMS software.

NOTE: For Mac users, please visit www.digimerge.com for instructions.

- A router (not provided with the system) and High Speed Cable or DSL Internet Connectivity (for remote viewing outside your network).

Network Setup / Remote Access Overview

To setup remote viewing:

1. With the system powered off, connect the system to the router using an Ethernet cable.

NVR*

Appendix B: Setting up Remote Viewing

How Do I Find My IP and MAC addresses?

The IP and MAC address of your system are necessary for DDNS setup. DDNS allows you to view and control your system from a remote location.

To find your IP and MAC address:

• Press Enter on the remote control or front panel.
• Left-click to open the Navigation Bar. Login if prompted. Click to open the System Info screen.

INFO Device Type NVR Firmware Version 2.510.GM80.0 IE Version 2.1.7.72 IP Address 10.10.4.24 MAC Address 90.02.49.84.24:6 DDNS Name DDNS is closed HDD Capacity 0G/0G Video Format NTSC Client Port 35000 HTTP Port 80 OK IP address MAC address Client Port HTTP Port

Finding Your External IP Address

If you wish to find your external IP address, you can use a third-party website such as http://whatismyip.org

Appendix B: Setting up Remote Viewing

NETWORK EXAMPLE

graph TD
    A["Router\nExternal IP\n216.13.154.34"] --> B["Internal NetworkInternet"]
    C["Router\nInternal IP\n192.168.0.1"] --> B
    D["PC\nInternal IP\n192.168.0.2"] --> B
    E["NVR\nInternal IP\n192.168.0.3"] --> B

When a computer on the Internet needs to send data to your internal network, it sends this data to the external IP address of the Router. The Router then needs to decide where this data is to be sent to. This is where setting up Port Forwarding becomes important.

Port Forwarding tells the router which device on the internal network to send the data to. When you set up port forwarding on your Router, it takes the data from the external IP address:port number and sends that data to an internal IP address:port number (i.e. Router External IP 216.13.154.34 to NVR Internal IP 192.168.0.3:80).

Please see resources available at http://www.digimerge.com/ for more assistance with port forwarding.

Appendix C: Auto Port Forwarding Wizard

APPENDIX C: AUTO PORT FORWARDING WIZARD

The Auto Port Forwarding Wizard is an exclusive software that easily automates router port forwarding. Before setting up a DDNS account, it is recommended to run the Auto Port Forwarding Wizard to port forward the required ports.

Installation

To install the Auto Port Forwarding Wizard:

1. Download the Auto Port Forwarding Wizard from www.digimerge.com and run the installer file.

• The installation window opens.

1. Click Ne xt to continue.

Welcome to the installer for Google Auto Port Forwarding T-03 It is also recommended that you end of Windows programs before continuing with this installation. You have any other programming sessions, please click Next... Chrome, click Next to continue. Next Cancel Select installation directory options!

Appendix C: Auto Port Forwarding Wizard

1. Click the Next button and then click Finish to complete the software installation.

Discharge Auto Part Forwarding Setup Ready to install This installation is not enough information to install Discharge Auto Part Forwarding on your computer. The following settings are set to: Install Table C-Program Auto Part Forwarding Remove Table Discharge Auto Part Forwarding Passwd: Start to proceed with the installation Installation Successful The Discharge Auto Part Forwarding / B3 installation is complete. Thank you to displaying Discharge Auto Part Forwarding Passwd: Start to proceed with the installation Finish button

1. Double-click the Auto Port Forwarding shortcut ( ) from your desktop to start the program.

Obtaining Your Router Model Number and Version

On most routers, the model and version number can be found underneath the router, printed on a sticker.

Example

NETGEAR® Wireless-G Router WGR614 v9 Wireless-G Router WGR614 v9 • WGR614 refers to the model number v9 refers to the model number

Appendix C: Auto Port Forwarding Wizard

Initial Startup: Select Language

1. Click the Language drop-down menu and select a language (English, French, Spanish). Click the Start button to continue.

WELCOME Software update section Current Version: 1.0.2 Update Available? - Yes Download Now New Version: 1.0.4 Start button Language drop-down menu Download Now button A software update includes an updated list of routers compatible with the Auto Port forwarding Wizard.

1. If software updates are available, click the Do wnload Now button in the top-right corner.

- Run the update file and install the latest version of the software.

Step 1: Populate the Router Database

The Auto Port Forwarding Wizard automatically populates a list of current routers, and detects the number of connected routers.

1. Click the Ne xt button after the software detects your router configuration.

DIGIMERGE | Right for Business - Data Port Forwarding Step 1/3 Click to update router database Click to check for multiple routers If more than one router is detected, you may need to contact your ISP (Internet Service Provider) to port forward. For details on configuring multiple STOP

Appendix C: Auto Port Forwarding Wizard

DIGJMERGE | Right for Business - Auto Port Forwarding Forward to WebBacklog Stop 203 Search and Auto select button Route (Digjimer Exchange & Provider) Digjimer Select Mode (No Programs or Budget Items) Route Linked (1,000) Start Menu: 973.68.45.45 Enter ports 80 and 35000 under Ports Route user name & password Route user ID Password Show Password Signage Product Information IP: 80.00 Port: 80.00 Enter logitengor product user Enable ports of user Digiimer product Create file sets com you like enter Form here. Enter ports 80 and 35000 under Ports

1. Under Router IP, click the Detect Router IP button ( ).

- The router's IP populates in the blank field. Click OK to exit the prompt.

1. Under Us ername and Password, enter the router'susername and password.

- Optional: Under HTTP Type (default http://) and HTTP Port (default, 80), you may have to change the values depending on your router model. Consult your router manual for details.

graph LR
    A["Enter your device's IP"] --> B["Port 0.0.0"]
    B --> C["Port 80"]
    C --> D["Port 2nd Port: 35000"]
    D --> E["Port 3rd Port: 0"]
    E --> F["Port 4th Port: 0"]
    F --> G["Port 9"]
    G --> H["Port 10"]
    H --> I["Port 11"]
    I --> J["Port 12"]
    J --> K["Port 13"]
    K --> L["Port 14"]
    L --> M["Port 15"]
    M --> N["Port 16"]
    N --> O["Port 17"]
    O --> P["Port 18"]
    P --> Q["Port 19"]
    Q --> R["Port 20"]
    R --> S["Port 21"]
    S --> T["Port 22"]
    T --> U["Port 23"]
    U --> V["Port 24"]
    V --> W["Port 25"]
    W --> X["Port 26"]
    X --> Y["Port 27"]
    Y --> Z["Port 28"]
    Z --> AA["Port 29"]
    AA --> AB["Port 30"]
    AB --> AC["Port 31"]
    AC --> AD["Port 32"]
    AD --> AE["Port 33"]
    AE --> AF["Port 34"]
    AF --> AG["Port 35"]
    AG --> AH["Port 36"]
    AH --> AI["Port 37"]
    AI --> AJ["Port 38"]
    AJ --> AK["Port 39"]
    AK --> AL["Port 40"]
    AL --> AM["Port 41"]
    AM --> AN["Port 42"]
    AN --> AO["Port 43"]
    AO --> AP["Port 44"]
    AP --> AQ["Port 45"]
    AQ --> AR["Port 46"]
    AR --> AS["Port 47"]
    AS --> AT["Port 48"]
    AT --> AU["Port 49"]
    AU --> AV["Port 50"]

Appendix C: Auto Port Forwarding Wizard

Step 3: Update the Router Settings

1. Click the Update Router button.

- You will see your router window open. The Auto Port Forwarding Wizard automatically populates your router with the relevant information. This will take a few moments.

DIO\MERCE | Light for Business. Also For Forecasting You are only about? And if you want things. Step 23 Update Router button TRENDNET Virtual Server Create... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... TRENDNET Virtual Server Create... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete... Delete...

1. Close the update window when the update finishes.

Step 4: Test your Connection

1. Click the Test Your Connection button.

- Your system's default browser opens and connects to your device.

NOTE: Ensure that Internet Explorer is your system's default internet browser.

NOTE: A window opens that prompts you to enter in your NVR's user name and password (do not enter your DDNS log in information).

NOTE: ActiveX warnings may appear. Accept all ActiveX installation warnings to connect to your system.

Configuring Multiple Routers

Your network may have two or more connected routers. During the initial launch of the auto port

Appendix C: Auto Port Forwarding Wizard

- The "Possible 2nd Router" refers to the router immediate to the internet connection. This is the router that requires you to configure a DMZ host connection.

Scenario A: Router/Modem Combination + Router

- You may have a router/modem combination, with a second router in your network.

Scenario B: Multiple Routers

- You may have two routers in your network.

graph TD
    A["Internet"] --> B["Modem"]
    B --> C["Router 2"]
    C --> D["Router 1"]
    D --> E["Computer"]
    D --> F["NVR System"]
    C --> G["DMZ IP"]
    D --> H["Port Forward port 80 & 554 to Router 1"]

LINKSYS by Cisco Applications & Gaming Network Testing Testing Download Download Download Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet IPSC © Sable © Create

Appendix C: Auto Port Forwarding Wizard

Configuring a DMZ host connection

• Connect to "Router 1" on your network (referred to as "Possible 1st Router" in the Auto Port Forwarding Wizard). Obtain the IP address of Router 1. Usually this can be found in the "Status" section of your router menu. The IP should begin with "192.168...."This IP address is your DMZ IP.
• Enter the IP address obtained from Router 1 into the DMZ section of Router 2.
• Once you have configured Router 2 with a DMZ connection, run the Auto Port Forwarding Wizard to begin auto port forwarding to Router 1.
• Consult your router's owner's manual for details on configuring DMZ settings.

Example

DMZ stands for Demilitarized Zone. Enabling a DMZ IP on your router enables one of the routers to pass information onto the second router.

DMZ Host IP Address: 192.168.1. 100 Apply Cancel DMZ IP address assigned by a secondary router

Locating your Router IP - The Status Page

The "Status Page" of a router normally includes the router's vital information such as the IP address.

EXAMPLE

Product Page: D8-615 Hardware Version 32 - Firmware Version 3.25 D-Link DB-415 SUPPORT DEVICE INFO DEVICE INFORMATION IOW All of your Internet and network connection details are displayed on this page. The firmware version is also displayed here. WINBING VERSION: WESUBS GENERAL Times: February-06-04 8:29-18 AM Firmware Version : 3.25, 2008/10/30 WAN The IP information is www.wan.com

APPENDIX D: SETTING UP DDNS SERVICE

FLIR offers a free DDNS service for use with your NVR. A DDNS account allows you to set up a web site address that points back to your local network. The following outlines how to set up your free DDNS account.

To setup your free FLIR DDNS account:

1. In your browser, go to http://ddns.myddns-flir.com and click Create Account.
2. Complete the Account Information fields with your personal information. Complete the Warranty Information with your purchase details (optional).

3. Complete the System Information fields:

4. Product License: Select your product model from the Product License drop down menu (i.e. DNR200).

5. ←Product Code→ - ←MAC Address→: Enter the MAC address of your NVR. To find the MAC address, press the Enter button on the remote control or front panel OR left click on the screen, enter the admin password (default: 000000), and

then click

- URL Request: Choose a URL for your DDNS connection (i.e. your name, your company or business name, or anything of your choice).

Create a DDNS account

Account Account Account Information E-mail: [e-mail] Password: ******** Password center: ******** First name: Tans Last name: Smith Region: Unknown Country: Canada Telephone: (Custom Standard Time: 037) By clicking on "Create New Account" you account the Terms of Services.

Enter personal information

4 Once the information has been entered click Create New Account

Appendix D: Setting Up DDNS Service

How Do I Enable DDNS On My System?

Once you have registered for free DDNS service, use the information in the confirmation email to configure DDNS settings on your system.

To enable DDNS on your system:

1. In live view, right-click and then click Mai n Menu. Login using the admin account if prompted (default user name is admin and default password is 000000).
2. Click Setting→Network.
3. Click Network Setting.

Network IP Version IP Address Submit Mask Comway TCP Port LinkPort New Connection Preferred DNS Alternate DNS LAN Options Network Settings Click Network Setting Cancel SAVE CANCEL

1. Check DD NS.
2. Double-click DD NS.

Check DDNS then double click DDNS IP FILTER FTR MULTICAST PPUGC CCDC LFP GO Setting WPSETTAIN RMS FTR REGISTER Switch Settings Truled Sits: 0 200.000.000.24 200.000.001.41 No Preference/IDNA Setup For Forwarding No Connection Not connected Control PTP: 0.000 Control PTP: 0.000

• Ensure Enable is checked. The checkbox will be white when DDNS is enabled.
• Under Domain Name, enter the Domain Name from the confirmation email you received after registering for DDNS.
• Under User ID, enter the User Name from the confirmation email.

• Under Password, enter the Password from the confirmation email.

• Click OK.

• Click Sav e.

NOTE: It may take between 10\~15 minutes for the DDNS server to update with your new DDNS address.

Connecting to your system using DDNS

NOTE: You must port forward ports on your router to NVR's IP address (by default, ports 35000 and 80) to connect to your system over the Internet.

Now that you have set up your system for DDNS, use the following address formats to connect:

CMS Software or Mobile Apps

tomsmith.myddns-flir.com

DDNS address

• For details on the CMS Software, see "FLIR SyncrolP NVR Central Management Software" on page 39.
• For details on mobile apps, see "Mobile Connectivity" on page 61.

APPENDIX E: REMOTE FIRMWARE UPGRADE

To perform a firmware upgrade over the LAN or Internet, a Config Tool is provided on the CD or www.digimerge.com. In an effort to continuously improve the functionality of our products, firmware upgrades are available as a free download on www.digimerge.com, as they are released.

NOTE: The Config Tool is supported on PC only. You may also upgrade the firmware using the NVR's local menus (see "Updating Firmware" on page 21).

Installing a Firmware Upgrade Over the LAN

Prerequisites:

• Connect your NVR to a router or switch on your network.
• Download a firmware upgrade from www.digimerge.com, if one is available. Extract the contents.

To perform a firmware upgrade over the LAN:

1. Download the Config Tool from www.digimerge.com.
2. Extract the contents into a folder.
3. Open the folder and right-click Co nfigTool.exe and Run as administrator. If a Windows Firewall warning appears, click Allow Access. The Config Tool scans your LAN for NVR's.
4. Click Upgr ade.

Appendix E: Remote Firmware Upgrade

1. Click Upgrade. Wait for the upgrade to complete. Do not power off the system or disconnect the power cable during upgrade. The system will restart when the upgrade is complete.

Check NVR's Click Open and select firmware file Click Upgrade

Installing a Firmware Upgrade Over the Internet

Prerequisites:

• Port forward the Client Port (default: 35000) on the NVR's local router.
• Obtain the public IP address of the NVR.
• Download a firmware upgrade from www.digimerge.com, if one is available. Extract the contents.

To perform a firmware upgrade over the Internet:

1. Download the Config Tool from www.digimerge.com.
2. Extract the contents into a folder
3. Open the folder and right-click Co nfigTool.exe and Run as administrator.
4. Click Login
5. Under IP Address, enter the public IP address of the NVR. Edit the User Name, Password, or Port if these have been changed from the default values.

Appendix E: Remote Firmware Upgrade

1. Click Upgrade. Wait for the upgrade to complete. Do not power off the system or disconnect the power cable during upgrade. The system will restart when the upgrade is complete.

Couchbase Reset Options: CCHN [Open Information] Closis Upgrade Update Information Upgrade File Current Progress Upend Upgrade Click System Upgrade Click Open and select the firmware file Click Upgrade and select the firmware file Down Next

Appendix F: Hard Drive Installation

APPENDIX F: HARD DRIVE INSTALLATION

The system comes with one or more pre-installed 3.5" SATA hard drives. You can install up to two hard drives up to a maximum size of 3TB each (for a maximum total storage of 6TB).

Installing a Hard Drive

Make sure that the system is OFF and ALL power adapters have been disconnected before removing/installing the hard drive.

To remove the hard drive:

1. Power off the system, and unplug all wiring / cabling from the system.
2. Remove the screws (4x) from the back panel. Slide the cover back and up to remove.

Front view of a network equipment rack with ports, connectors, and indicator lights (no readable text or symbols)

1. Insert hard drive screws (4x) on the hard drive and tighten them half way.

Close-up of a hand holding a hard disk next to a circuit board with visible traces (no text or symbols)

Insert hard drive screws (4x) and tighten half way

Appendix F: Hard Drive Installation

1. Turn the unit over and tighten the hard drive screws.

Hand using a screwdriver to adjust or install a CD drive into a beige case (no visible text or symbols)

1. Turn the unit back over and connect the SATA power and data cables to the hard drive.

Interior view of an open electronic device showing internal components like CPU, memory, and wiring (no visible text or symbols)

1. Replace the cover and cover screws. Make sure to slide the lip on the cover under the bottom of the front panel.

NOTE: After installation, you must format the hard drive in order to use it with the system. See "Formatting the Hard Drive" on page 106

Appendix F: Hard Drive Installation

1. Remove the SATA power and data cables from the hard drive.

Interior view of an electronic device showing internal components including a CPU, motherboard, and memory drive (no visible text or symbols)

1. Turn the unit over and loosen the hard drive screws. Do not remove the hard drive screws.

Hand using a screwdriver to adjust or install a CD drive into a white case (no visible text or symbols)

1. Turn the unit back over and remove the hard drive from the case.

2. Remove the hard drive screws from the hard drive.

Appendix F: Hard Drive Installation

Formatting the Hard Drive

After installing a new hard drive, you must format it before the system can recognize it.

ATTENTION: Formatting the HDD erases all data on the hard disk. This step cannot be undone. System settings will not be erased.

To format a hard drive:

1. From Live View, right-click and select Main Menu→Advanced→HDD Management.
2. Under HD D No., select the hard drive you would like to format. Information about the hard drive appears in the lower section of the menu.
3. Under S et to, select Format.
4. Click A pply. Click OK to confirm. Wait for the hard drive to format. Hard drives become Read/Write hard drives by default when formatted.

HDD Management SATA 1 2 Alarm Set HDD Setting Alarm Release HDD Channel Select HDD HDD No Set to Read/Write Execute Type Select Format Status Capacity Click Execute Record Time

Appendix G: Connecting an External Monitor

APPENDIX G: CONNECTING AN EXTERNAL MONITOR

A BNC output is available to connect the NVR to an external monitor or TV. The BNC output shows a duplication of the live display.

External Monitor (not included) Video OUT port NVR

Troubleshooting

TROUBLESHOOTING

When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling Digimerge Technical Support:

Error Possible Causes Solutions
• NVR is not receiving power, or is not powering up	• Cable from power adapter is loose or is unplugged	• Confirm that all cables are connected correctly• Confirm that the power adapter is securely connected to the back of the unit
	• Cables are connected, but NVR unit is not receiving sufficient power	• Confirm that the unit is powered on (LED indicators on the front should be ON)• If the unit is connected through a power bar or surge protector, try bypassing the bar and connecting the power directly to the wall outlet• Confirm that there is power at the outlet:• Connecting the power cable to another outlet• Test the outlet with another plugged device (such as an electric calculator or phone charger)
• There is no picture on selected channels / camera picture is not being displayed	• PoE power adapter is not connected	• Make sure the 48V DC power adapter is connected to the NVR or the cameras will not receive power from the PoE Ports
	• Camera cables are loose or have become disconnected	• Disconnect and reconnect the cable at the NVR and at the Camera• Try moving the camera to another channel or use another cable

Troubleshooting

• Hard drive is not detected by the system	• Hard drive cables are loose or not properly connected	• Remove the housing and check that hard drive cables are firmly connected
	• Hard drive has not been initialized (formatted) by the system	• For details, see "Formatling the Hard Drive" on page 106
	• There is no hard drive in the system	• Open the housing and install a 3.5" SATA hard drive
• Hard drive is full and the unit is no longer recording	• Overwrite is not enabled • From the Main Menu, select General. Beside HDD Full, select Overwrite. Click OK to save settings. This enables the system to continuously record by overwriting data once the hard drive is full
• Mouse not detected by system	• Mouse cable is not firmly connected to the system	• Firmly connect the mouse cable to the system
	• Mouse is not connected to the system
	• System needs to be reset • Re-connect the power cord to restart the system.
• My system does not seem to be recording	• Recording may be disabled • Right	t-click in live view, and click Record. Ensure that each channel is set to Schedule or Manual. If schedule is selected, make sure schedule settings are correct under Setting->Schedule.ATTENTION: For security, it is highly recommended to keep Continuous Recording ON at all times

Troubleshooting

Remote Connectivity Troubleshooting

Error Possible Causes Solutions
Cannot connect to the NVR over the Internet	Ports not forwarded Port forward	the HTTP port (default: 80) and Client port (default: 35000)
	DDNS Setup not completed Register for a DDNS account. For details, see "Appendix D: Setting Up DDNS Service" on page 97
	Ports are blocked by Internet Service Provider (ISP)	Some ISP's block port 80. Reassign the HTTP port to anything above 1026. Re-complete port forwarding using the newly assigned port
	Multiple routers installed in local network	If you have multiple routers, additional setup may be required. For details, see "Configuring Multiple Routers" on page 94.
Could connect to system previously, but no longer can	NVR internal IP address has changed	This can occur if your router resets due to power failure. Set up a fixed IP address for your NVR. For details, see "Configuring DHCP or Fixed IP Address" on page 25
Cannot connect to the NVR using a smartphone or tablet	IP address used from outside local network	Use the DDNS address to connect to the NVR using a mobile application (e.g. tomsmith.myddns-flir.com)
	Router is blocking DDNS connection from internal network	Turn off WiFi connection and attempt to connect using 3G or mobile network

Need Help?

Please make sure to visit our website www.digimerge.com to receive product updates and information.

3 Easy Ways To Contact Us

Woman sitting on a couch using a laptop, wearing an orange sleeveless top and white pants (no visible text or symbols)

Elderly couple sitting together, one using a laptop (no visible text or symbols)

ending product

Online:

Product support is available 24/7 including product information, user manuals, quick start up guides and FAQ's at www.digimerge.com

By Email:

Technical support (for technical/installation issues) [e-mail]