DNR8324 - Security Camera FLIR - Free user manual and instructions

USER MANUAL DNR8324 FLIR

Instruction Manual DNR800 Series

Front view of a black CFLIR-branded audio workstation (no visible text or labels on the device body)

Instruction Manual DNR800 Series

Thank you for purchasing this product. FLIR Systems, Inc. is committed to providing our customers with a high quality, reliable security solution.

This manual refers to the following models:

DNR816 (16-channel)

DNR832 (32-channel)

DNR864 (64-channel)

For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at:

www.flir.com/security/pro

WARNING

RISK OF ELECTRIC SHOCK DO NOT OPEN

WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

Table of contents

1 Important Safeguards ....1

1.1 General Precautions.... 1
1.2 Installation.... 1
1.3 Service 3
1.4 Use....3

2 Getting Started (DNR800 Series) 4

3 DNR800 Series Front Panel....5

4 DNR800 Series Rear Panel....7

5 Basic Setup (DNR800 Series)....8

5.1 Step 1: Connect the IP Cameras ....8
5.2 Step 2: Connect the Mouse....8
5.3 Step 3: Connect the Ethernet Cable 8
5.4 Step 4: Connect the Monitor....9
5.5 Step 5: Connect the Power Cable to Power the NVR....9
5.6 Step 6: Upgrade Firmware to Latest Version (if Available) 10
5.7 Step 7: Verify Camera Image 10
5.8 Step 8: Set the Time 10
5.9 Default System Password & Port Numbers 10
5.9.1 FLIR Cloud™ 10
5.10 Quick Access to System Information 11
5.11 Connecting Cameras to the Local Area Network (LAN) 12

6 Mouse Control 15

7 Remote Control 16

7.1 Setting the Remote Control Address 17

8 Using the System 18

8.1 On-Screen Display 18
8.2 Using the Quick Menu.... 19
8.3 Adjusting Camera Image Settings.... 19
8.4 Using the Navigation Bar 21
8.5 Using the Camera Toolbar 21

Table of contents

12.3 Using Video Clip Backup 33

12.4 Viewing Backup Files.... 34

12.4.1 Viewing Backup Files on PC 34

12.4.2 Viewing Backup Files on Mac 37

13 Managing Passwords and User Accounts.... 40

13.1 Changing Passwords.... 40

13.2 Adding Users 41

13.3 Modifying Users 41

13.4 Deleting Users 42

13.5 Account Groups 42

13.6 Adding Groups 42

13.7 Modifying Groups 43

13.8 Deleting Groups 43

14 Using the Main Menu 44

14.1 Camera 44

14.1.1 Remote Device 44

14.1.2 Viewing Camera Status 45

14.1.3 Viewing Camera Firmware Versions 45

14.1.4 Upgrading Camera Firmware 45

14.1.5 Recording.... 46

14.1.6 Configuring Recording Quality 46

14.1.7 Configuring Audio Recording 47

14.1.8 Configuring Snapshot Recording Settings.... 48

14.1.9 Creating Custom Channel Names.... 49

14.2 Info 50

14.2.1 HDD Info 50

14.2.2 Record Info 50

14.2.3 Version 51

14.2.4 Event Info 51

14.2.5 Online Users 52

14.2.6 Load....52

Table of contents

14.3.16 Configuring Pre-Recording 66

14.3.17 Configuring the Snapshot Schedule 67

14.3.18 Configuring Holidays.... 68

14.3.19 Formatting the Hard Drive 69

14.3.20 Configuring Hard Drive Type 70

14.3.21 Installing eSATA Hard Drives 70

14.3.22 Setting up Hard Drive Mirroring (Advanced) 71

14.3.23 Configuring Hard Drive Groups (Advanced) 73

14.3.24 Configuring General System Settings 74

14.3.25 Setting the Monitor Resolution (Display) 75

14.3.26 Saving Your System Configuration to a USB Thumb

Drive 76

14.3.27 Setting the System to Factory Defaults.... 77

14.3.28 Upgrading Firmware from USB.... 78

14.4 Shutdown....80

15 Connecting to Your System Over the Internet on PC or Mac 81

15.1 System Requirements.... 81

15.2 Step 1 of 3: Connect your System to Your Router 81

15.3 Step 2 of 3: Obtain the system's Device ID....82

15.4 Step 3 of 3: Connect to the System Over the Internet 82

16 Using FLIR Cloud™ Client for PC or Mac 86

16.1 Home Page 86

16.2 Live View 86

16.2.1 Live View Controls 87

16.2.2 Opening Live View in Multiple Monitors 88

16.3 Controlling PTZ Cameras 89

16.3.1 PTZ Presets.... 90

16.3.2 PTZ Tours.... 91

16.3.3 PTZ Pattern 92

16.3.4 PTZ Scan 90

16.3.5 PTZ Pan.... 93

Table of contents

17.1.1 Prerequisites.... 112

17.1.2 Connecting to your System on iPhone.... 112

17.1.3 Live View Interface 113

17.1.4 Controlling PTZ Cameras.... 114

17.1.5 Viewing Snapshots and Videos with Local Files 115

17.1.6 Using Playback Mode on iPhone 116

17.1.7 Enabling Push Notifications 117

17.1.8 Using the Event List 119

17.1.9 Using Favorites.... 120

17.1.10 Using the E-Map 121

17.1.11 Device Manager.... 123

17.1.12 Adding Devices Using an IP or DDNS Address

(Advanced) 124

17.2 iPad 126

17.2.1 Prerequisites.... 126

17.2.2 Connecting to your system on an iPad 126

17.2.3 Live View Interface 127

17.2.4 Controlling PTZ Cameras.... 128

17.2.5 Using Playback Mode on iPad 129

17.2.6 Using Local File to View Manual Recordings 131

17.2.7 Enabling Push Notifications 132

17.2.8 Using the Event List 134

17.2.9 Using Favorites.... 135

17.2.10 Using the E-Map 136

17.2.11 Using the Device Manager 138

17.2.12 Adding Devices Using an IP or DDNS Address

(Advanced) 138

17.3 Android 141

17.3.1 Prerequisites.... 141

17.3.2 Connecting to your System on Android 141

17.3.3 Live View Interface 142

17.3.4 Controlling PTZ Cameras.... 143

Table of contents

20.1.3 Step 3 of 3: Connect to the System's Local IP Address 160

20.2 DDNS Setup—Access your System Remotely over the Internet.....162 20.2.1 Step 1 of 4: Port Forwarding .....163 20.2.2 Step 2 of 4: Create a DDNS Account .....163 20.2.3 Step 3 of 4: Enable DDNS on the System .....164 20.2.4 Step 4 of 4: Connect to the System's DDNS Address .....165

21 Connecting a PTZ Camera (DNR800 Series).... 169

21.1 Controlling a PTZ Camera (Local NVR) 171

21.2 Advanced PTZ Controls 171

21.2.1 Presets 172

21.2.2 Tours 173

21.2.3 Pattern.... 173

21.2.4 Auto Scan 174

22 DNR800 Series Hard Drive Installation 175

22.1 Installing a Hard Drive.... 175

22.2 Removing the Hard Drive.... 176

22.3 Formatting Hard Drives 177

23 Troubleshooting 179

24 DNR800 Series System Specifications 181

24.1 System 181

24.2 Inputs/Outputs 181

24.3 Display 181

24.4 Recording 181

24.5 Playback and Backup 182

24.6 Storage & Archive 182

24.7 Connectivity.... 182

24.8 General 182

24.9 Recording Resolution (Pixels) & Speed (FPS — Frames per second) 183

Important Safeguards

In addition to the careful attention devoted to quality standards in the manufacturing process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment. Please read them carefully before operating and using your product.

1.1 General Precautions

1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water-dampened cloth for cleaning.
3. Do not use this product in humid or wet places.
4. Keep enough space around the product for ventilation. Slots and openings in the storage cabinet should not be blocked.
5. It is highly recommended to connect the product to a surge protector to protect from damage caused by electrical surges. It is also recommended to connect the product to an uninterruptible power supply (UPS), which has an internal battery that will keep the product running in the event of a power outage.

CAUTION

Maintain electrical safety. Power line operated equipment or accessories connected to this product should bear the UL listing mark or CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or fire. If in doubt, contact qualified service personnel.

1.2 Installation

1. Read and Follow Instructions - All the safety and operating instructions should be read before the product is operated. Follow all operating instructions.
2. Retain Instructions - The safety and operating instructions should be retained for future reference.
3. Heed Warnings - Comply with all warnings on the product and in the operating instructions.

4. Polarization - Do not defeat the safety purpose of the polarized or grounding-type plug

5. Power Sources - This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to you, location, consult your video dealer or local power company. For products intended to operate from battery power, or other sources, refer to the operating instructions.

6. Overloading - Do not overload wall outlets or extension cords as this can result in the risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service technician.
7. Power-Cord Protection - Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at plugs, convenience receptacles, and the point where they exit from the product.
8. Surge Protectors - It is highly recommended that the product be connected to a surge protector. Doing so will protect the product from damage caused by power surges. Surge protectors should bear the UL listing mark or CSA certification mark.
9. Uninterruptible Power Supplies (UPS) - Because this product is designed for continuous, 24/7 operation, it is recommended that you connect the product to an uninterruptible power supply. An uninterruptible power supply has an internal battery that will keep the product running in the event of a power outage. Uninterruptible power supplies should bear the UL listing mark or CSA certification mark.
10. Ventilation - Slots and openings in the case are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided and the product manufacturer's instructions have been followed.
11. Attachments - Do not use attachments unless recommended by the product manufacturer as they may cause a hazard.

12. Water and Moisture - Do not use this product near water — for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool and the like.

13. Camera Installation - Cameras are not intended for submersion in water. Not all cameras can be installed outdoors. Check your camera environmental rating to confirm if they can be installed outdoors. When installing cameras outdoors, installation in a sheltered area is required.

1.3 Service

1. Servicing - Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.

2. Conditions Requiring Service - Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

3. When the power supply cord or plug is damaged.

4. If liquid has been spilled or objects have fallen into the product.
5. If the product has been exposed to rain or water.
6. If the product has been dropped or the cabinet has been damaged
7. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to its normal operation.

8. When the product exhibits a distinct change in performance. This indicates a need for service.

9. Replacement Parts - When replacement parts are required, have the service technician verify that the replacements used have the same safety characteristics as the original parts. Use of replacements specified by the product manufacturer can prevent fire, electric shock, or other hazards.

10. Safety Check - Upon completion of any service or repairs to this product, ask the service technician to perform safety checks recommended by the manufacturer to determine that the product is in safe operating condition.

1.4 Use

1. Cleaning - Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

Getting Started (DNR800 Series)

The system comes with the following components:

NVR (Network Video Recorder) AC power cable

Remote control (may not be exactly as shown)

USB mouse Ethernet cable

Rack mount brackets and screws

DNR800 Series Front Panel

FLIR ① ② ③ ④ ⑤

1. USB Port: Connect a USB mouse (included) or connect a USB flash drive (not included) for data backup or firmware upgrades.
2. Miscellaneous Controls:

• FN: Performs special functions in some menus.
- MULT: Press to cycle through split-screen views.
• ; Not supported.

1. Playback and Channel Controls:

• Fast: Press to increase playback speed.
• Previous: Press to skip to previous video.
- Slow: Press for slow playback.
• Reverse: Press to reverse playback/pause playback.
• REC: Press to open manual recording controls.

1. Arrow Buttons and Dial:

2. Arrow Buttons: Press to move cursor in menus. In live view, press up to change split screen layout; press left / right to select channels when single-channel mode is selected.

3. Dial: In live view, turn left / right to select split-screen layouts.

4. Power Button: Press and hold to power off the system. Press to power the system back on.

5. IR Receiver and LED Indicators: IR receiver for the remote control. Keep the IR receiver clear from obstructions. LED Indicators:

- STATUS: Glows to indicate CPU is in normal state.

• ACT: Flashes when remote control is used.

• POWER: Glows to indicate the system is on.

- Channel Indicators: Flashes slow when channel 1\~16 are recording. On 32-channel models, flashes fast when channels 17\~32 are recording. For example, if the light for channel 1 is flashing fast, it indicates channel 17 is recording. Glows solid to indicate both corresponding channels (e.g. channel 1 and channel 17 are recording).

1. IR: Not supported.

DNR800 Series Rear Panel

Labeled diagram of a network equipment rack with numbered components for identification

1. Power Input: Connect the included AC power cable.
2. ON / OFF Switch: Tums the NVR on or off.
3. PoE Ports: Connect IP cameras. Integrated PoE (Power Over Ethernet) ports provide power to cameras and video connection to NVR.
4. LAN: Connect a CAT5 RJ45 Ethernet cable for local and remote connectivity.
5. USB Ports: Connect a USB mouse (included) or USB thumb drive (not included) for data backup or firmware updates.
6. eSATA: Connect a self-powered external eSATA HDD (not included) to extend the storage capacity of the system or for data backup.
7. HDMI: Connect to an HDMI monitor or TV (not included) to view the system interface (menu options only available on HDMI1 port).
8. VGA: Connect a VGA monitor (not included) to view the system interface.
9. MIC IN/OUT: RCA input and output for 2-way audio.

NOTE

Audio-enabled IP cameras (not included) are required to use audio recording. You cannot record audio from the input (e.g. microphone) connected to the MIC IN port.

Basic Setup (DNR800 Series)

5.1 Step 1: Connect the IP Cameras

Option 1: Direct Connection to NVR

- Connect cameras to the PoE Ports on the rear panel of the NVR using Cat5e or higher grade Ethernet cable. The cameras will appear on the NVR without any additional configuration when the system starts up.

Front view of a network equipment rack with ports, connectors, and a cable connector (no visible text or labels)

Connect IP cameras directly to PoE ports.

Option 2: Connect Cameras to Local Network

You can also connect your IP cameras to your local network for flexible installations. For details, see 5.11 Connecting Cameras to the Local Area Network (LAN), page 12.

5.2 Step 2: Connect the Mouse

- Connect a USB mouse (included) to one of the USB ports.

Front view of a network switch device showing ports, connectors, and status LEDs (no readable text or symbols)

Front view of a network switch device showing ports, connectors, and a router (no visible text or labels)

5.4 Step 4: Connect the Monitor

• Connect the included HDMI cable from the HDMI1 port to the TV or monitor (recommended). OR
• Connect a VGA cable (not included) from the VGA port to the monitor.

Labeled diagram of a network switch device showing ports, connectors, and ports with numbered annotations

1. HDMI ports.
2. VGA port.

5.6 Step 6: Upgrade Firmware to Latest Version (if Available)

If a firmware upgrade is available, you will be asked to install it once the system starts up.
It is required to upgrade your system firmware and client software or mobile apps to the latest version to enable remote connection to the system.

If a firmware upgrade is available:

1. After startup, a notification will appear asking you to upgrade the firmware. Click OK to upgrade.
2. Enter the system user name (default: admin) and password (default: 000000) and click OK. Wait for the firmware update to complete. The system will restart once the firmware has been upgraded.

WARNING

5.7 Step 7: Verify Camera Image

• Power on the cameras, and then verify the camera video quality before mounting the cameras to a permanent location.
• Mount the cameras under a sheltered location. Always verify the outdoor rating of your camera before installing it in a permanent location.

5.8 Step 8: Set the Time

• Set the system time and date for accurate video time stamps. Videos with inaccurate
  times may not be valid as surveillance evidence.
• For details on setting the system time, see 9 Setting The Time, page 24.

5.9 Default System Password & Port Numbers

CAUTION

By default, the system user name is admin and the password is 000000. It is essential that you create

For details on setting up your system to connect to the Internet using FLIR Cloud™:

• See 15 Connecting to Your System Over the Internet on PC or Mac, page 81. OR
• See 17 Connecting to your System Using Smartphone or Tablet Apps, page 112.

Connectivity using FLIR's free DDNS service is also available, but requires the ports listed above to be port forwarded on your router.

5.10 Quick Access to System Information

To quickly open a window that displays vital system information:

• Right-click to open the Quick Menu and click Info. Enter the system user name (default: admin) and password (default: 000000). OR
• Press the ENTER button on the front panel, OR
• Press the ENTER button on the remote control.

Windows 8 Dialo 6.1 Dialo 7.1 Dialo 8.1 Dialo 9.1 Dialo 10.1 Dialo 11.1 Dialo 12.1 Dialo 13.1 Dialo 14.1 Dialo 15.1 Dialo 16.1 Dialo 17.1 Dialo 18.1 Dialo 19.1 Dialo 20.1 Dialo 21.1 Dialo 22.1 Dialo 23.1 Dialo 24.1 Dialo 25.1 Dialo 26.1 Dialo 27.1 Dialo 28.1 Dialo 29.1 Dialo 30.1 Dialo 31.1 Dialo 32.1 Dialo 33.1 Dialo 34.1 Dialo 35.1 Dialo 36.1 Dialo 37.1 Dialo 38.1 Dialo 39.1 Dialo 40.1 Dialo 41.1 Dialo 42.1 Dialo 43.1 Dialo 44.1 Dialo 45.1 Dialo 46.1 Dialo 47.1 Dialo 48.1 Dialo 49.1 Dialo 50.1 Dialo 51.1 Dialo 52.1 Dialo 53.1 Dialo 54.1 Dialo 55.1 Dialo 56.1 Dialo 57.1 Dialo 58.1 Dialo 59.1 Dialo 60.1 Dialo 61.1 Dialo 62.1 Dialo 63.1 Dialo 64.1 Dialo 65.1 Dialo 66.1 Dialo 67.1 Dialo 68.1 Dialo 69.1 Dialo 70.1 Dialo 71.1 Dialo 72.1 Dialo 73.1 Dialo 74.1 Dialo 75.1 Dialo 76.1 Dialo 77.1 Dialo 78.1 Dialo 79.1 Dialo 80.1 Dialo 81.1 Dialo 82.1 Dialo 83.1 Dialo 84.1 Dialo 85.1 Dialo 86.1 Dialo 87.1 Dialo 88.1 Dialo 89.1 Dialo 90.1 Dialo 91.1 Dialo 92.1 Dialo 93.1 Dialo 94.1 Dialo 95.1 Dialo 96.1 Dialo 97.1 Dialo 98.1 Dialo 99.1 Dialo 100.1

NOTE

5.11 Connecting Cameras to the Local Area Network (LAN)

For flexibility, you may also connect IP cameras to the same Local Area Network (LAN) as the NVR. This is accomplished by connecting the cameras to the same router as the NVR.

For these installations, an external PoE switch (sold separately) or power adapter (sold separately) must be used to provide power to each IP camera. You also must add the cameras on the NVR before they will show a picture on the monitor or be recorded by the NV

Follow the steps below to connect the cameras to the NVR over the LAN.

NOTE • For a list of 3rd party IP cameras supported, please visit www.fir.com/security/support. • Camera and NVR images in this section are used for illustration only.

Step 1 of 2 — Option A: Connecting cameras to your local network using a PoE switch:

graph LR
    A["INTERNET"] --> B["Router"]
    B --> C["NVR"]
    C --> D["IP Cameras"]
    B --> E["PoE Switch"]
    E --> F["IP Cameras"]

Step 1 of 2 — Option B: Connecting cameras to your local network using power adapters:

graph TD
    A["INTERNET"] --> B["Router"]
    B --> C["NVR"]
    C --> D["IP Cameras"]
    C --> E["Power adapter (not included)"]
    B --> F["IP Cameras"]
    F --> E

1. Connect each camera to a compatible power adapter (visit www.flir.com/security/pro for compatible power adapters for your cameras).

2. Connect the camera to your router using a CAT5e or higher Ethernet cable.

Step 2 of 2: Add the cameras to your NVR:

1. Right-click and select Device Search .

2. Log in using the admin account (default User Name: admin; default Password: 000000).

3. Click Device Search. The system searches the network for compatible cameras.

1. Click Add. The Status indicator turns green to show the camera is successfully connected.

Remote Device 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

NOTE

If the Status indicator is red, click and update the info for your IP camera. Click OK to save changes.

1. Click OK to save changes.

NOTE

You can also add a camera to a specific channel by hovering the mouse over an empty channel in split-screen view and clicking. Then double-click the camera you would like to add and right click to exit.

Mouse Control

The mouse is the primary control device for the system. To connect a USB mouse:
- Connect a USB mouse to the USB port on the front or rear panel.

Diagram of a computer mouse with labeled parts: head, body, and interior

1. Left-button:

2. In live view, click to open the Navigation Bar. Right-click to close the navigation bar.

3. In live view, while in a split-screen display mode, double-click an individual channel
   to view it in full-screen. Double-click again to return to the split-screen display mode.

4. While navigating menus, click to open a menu option.

5. Right-button:

6. During live view, right-click anywhere on the screen to open the Quick Menu.

7. Within system menus, right-click to exit menus.

8. Scroll wheel: In live view, use the scroll wheel to zoom in/out.

Remote Control

1. Power: Press and hold to power off the system. Press to power on.

2. Playback controls:

3. Pause/Play: In live view, press to enter playback mode. Press to play/pause playback.
   • Reverse: Press to reverse playback/pause playback.
   • Fast: Press to increase playback speed.
   • Next: Press to skip to next video.
   • Previous: Press to skip to previous video.

4. Slow: Press for slow playback.

5. Esc: In menus, press to go back / exit menus. In playback, press to return to live view.

7.1 Setting the Remote Control Address

If you have more than one system, you can set up your remote control to pair with a specific system.

To set the remote control address:

1. Right-click and click Main Menu. Enter the system user name (default: admin) and password (default: 000000).
2. Click X and then click Setting>General>General.
3. Under Device No., enter the address number you would like to assign to the remote control.

GENERAL DISPLAY PANTLETZOOM ACCOUNT Config Backup DEFAULT UPGRADE General Date&Time Holiday Device Model: Device No: 8 Language ENGLISH- Video Standard PAL HDD Full Overwrite Pack Duration 30 min. Instant Playback 5 min Auto Logout 5 min Navigation Bar Setup Wizard Mouse Speed Slow Fast Default OK Cancel Apply

Using the System

Use the system's graphical on-screen display to navigate menus and configure options and settings.

NOTE

Up to four channels at a time may be viewed using the system's high definition Main Stream. If more than four channels need to be viewed, additional channels will be displayed using the lower resolution Sub Stream. Although the live display picture will not be as sharp on these channels, all channels will still be recorded in high definition by default.

8.1 On-Screen Display

The system shows the following for all display views:

03-26-2014 03:52:00PM ① ② CAM 1 C M 1 CAM 2 C M 2 CAM 3 C M 3 ③ ④ CAM 4 C M 4 CAM 5 C M 5 CAM 6 C M 8

8.2 Using the Quick Menu

The Quick menu gives you access to the system's key functions. To access the Quick Menu, right-click the screen during live view.

The Quick Menu has the following options:

• View: Select a camera in full-screen or select a multi-channel display.
- Pan/Tilt/Zoom: Access controls for PTZ cameras (not included).
- AutoFocus: Access zoom/focus controls for auto-focus cameras (not included).
• Color Setting: Configure image settings for cameras.
- Info: Opens the system information window.
- Sequence: Click to start/stop sequence mode.
In sequence mode, the system will automatically cycle through connected cameras
every few seconds. A will appear to show that sequence mode is on.
Click the icon to pause sequence mode on the channel that is currently shown (icon
changes to 📄). Click again to resume sequence mode.
Right-click and select Sequence to return to normal viewing mode.

1. Configure the following settings as needed:

Channel Composition/Gray Success 10 Percentage 10 Contrast 10 Fill 10 OK OK Show Mode Schedule Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode

NOTE

The settings listed below are only shown if they are supported on the selected camera. Some camera models do not support all settings.

• Mirror: Select Enable to flip the image horizontally.
• Flip: Select Flip 180° to flip the image vertically, or select No Flip for the default orientation.
• 3D Denoise: Select Enable to turn on the camera's noise reduction feature. Noise reduction will ensure a cleaner image, especially at night, and may reduce the amount of disk space required to store video.
• BLC Mode: Select High or Low to enable back light compensation or Off to disable. Back light compensation adjusts the lighting levels in the picture so you can see objects in the foreground if there is a strong light source behind them.
• Scene Mode: The Scene Mode allows you to adjust white balance levels for the camera. Select Schedule for the camera to automatically adjust the white balance. Select Sunny or Night to use preset white balance levels. Select Customized to manually set blue and red levels.

8.4 Using the Navigation Bar

The Navigation Bar gives quick access to certain functions and menus.

To open the Navigation bar:

- Left click on the screen to open the Navigation Bar. The Navigation Bar has the following options:

Screenshot of a software toolbar with numbered icons for file operations or system functions

1. Main Menu.

2. Collapse.

3. Select display layout.

4. Sequence: Click to start/stop sequence mode.

5. PTZ: Click to open PTZ controls.

6. Camera: Click to open camera image settings.

7. Search: Search and playback recorded video. See 16.4 Playback, page 93.

8. Alarm Status: View alarms in progress. See 14.2.4 Event Info, page 51

9. Channel Info: Click to access status information about connected cameras.

10. Device Search: Manage IP cameras over the network.

11. Network: Configure network settings for your system. See 14.3.1 Network, page 55.

12. HDD Manager: Manage hard drives connected to the system. See 14.3.19 Formatting the Hard Drive, page 69.

13. USB Manager: Click to access options for connected USB thumb drives (not included). You can backup video, logs, or system configurations and install firmware upgrades.

14. System Upgrade: Check for firmware upgrades. The system must be connected to the Internet to check for or receive updates.

8.5 Using the Camera Toolbar

The Camera Toolbar is used to perform actions on a specific channel.

8.5.1 Using Quick Playback

Quick Playback is used to playback the last 5-60 minutes of video from the selected channel. You can also access Quick Playback in split-screen mode, while still viewing live video from the other channels.

To use Quick Playback:

1. Move your mouse to the top of the channel display and click

NOTE

By default, the system will begin playback from 5 minutes ago. You can increase this to up to 60 min-utes using the Instant Playback setting in Main Menu>Setting>General.

1. Right-click to exit Quick Playback.

8.5.2 Using Digital Zoom in Live Display

1. Move your mouse to the top of the channel display and click to activate digital

zoom. A check mark will appear in the icon to indicate digital zoom is activated

1. Click and drag inside the channel to zoom in.

2. Click and drag to pan the zoom area.

3. Right-click to zoom out and select a new zoom area.
4. Click 📋 to disable digital zoom. Note that the channel will remain at the same zoom level until you right-click inside it.

852 Using Real-time Rackup

8.6 Using the Virtual Keyboard

The Virtual Keyboard is used to input text or numeric values in certain menus.

! ? @ # $ % ^ & " . _ ← 1 2 3 q w e r l y u i o p / 4 5 6 a s d l g h j k l : Enter 7 8 9 z x c v b n m . . Shift ↩ 0 ← ① ② ③

1. Backspace.
2. Enter capital letters.
3. Confirm entry.

8.7 Adjusting Camera Zoom & Focus

Auto-focus cameras (not included) have a motorized lens. The motorized lens allows you to control the zoom and focus settings using the menus on your system.

Zoom 0 Focus 11 AutoFocus Default Refresh

To adjust the camera's zoom focus:

1. Double-click on the channel where the motorized lens camera is connected.
2. Right-click and then click AutoFocus. Loo into the system using the admin account

Setting The Time

CAUTION

It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence.

To set the date and time:

1. In the main viewing mode, right-click and click Main Menu.

2. Log in using the system user name (default: admin) and password (default: 000000).

3. Click

and select Setting. Click General and select the Date&Time tab.

GENERAL General Data Time Holiday Data name: ABC/C1/100000000000000000000000000000000000000000000000000000000000000000000000000000000000 Data type: Normal Data time: 68.38.24.59.57.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52 System Time: 68.38.24.59.57.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52 OUT OT Type Week Date Start Time: 68.38.24.59.57.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52.52 End Time: 68.38.24.59.57.52.52.52.52.52.52.52.52.52.52.52.52.52 System Time: 68.38.24.59.57.52.52.52.52.52.52.52.52.52.52.52.52 Normal format: Open: 119-1*1*1*1*1*1*1*1*1*1*1*1*1*1*1*1*1*1*1*1*1*1*1*1*1*1*1*1*1*1*1*1*1*1*1*1*1*1*1*1 Internal: 76 Default On Cancel Apply

1. Under System Time, enter the current time and select your time zone. Then, click OK.
2. Check the DSTcheck box to enable auto Daylight Savings Time updates.

NOTE

• You can adjust the Start Time and End Time for Daylights Savings Time if the default settings do not match your region.
• Under DST Type, select Week to set the start and end time based on a day and week (e.g. 2nd Sunday in March), or select Date to set the start and end time to a specific date.

Recording

By default, the system is set to immediately record video from connected cameras continuously, 24 hours a day. You can customize the recording settings according to your needs.

10.1 Video Recording Types

The system supports the following recording types.

• Recording—Continuous: Normal, continuous recording. A C icon is shown when recording is in progress.
• Recording—Motion: The system records when motion is detected by the camera. An icon is shown when motion is detected.

10.2 Main Stream and Sub Stream

The system employs two video recording streams, a Main Stream and a Sub Stream. Both Main Stream and Sub Stream recording are enabled by default.

The Main Stream records high quality video to your system's hard drive.

The Sub Stream records lower resolution video for efficient streaming to devices over the Internet. Sub Stream recording must be enabled to view video recordings on a computer or mobile device.

You can configure the video quality parameters for the Main Stream or Sub Stream. For details, see 14.1.6 Configuring Recording Quality, page 46.

10.3 Setting up Scheduled or Manual Recording

You can set the system to record based on a schedule or you can manually turn recording on and off. By default, the system is set to record on an always on recording schedule.

To configure the recording schedule, see 14.3.15 Configuring the Video Recording Schedule, page 66.

To select between scheduled and manual recording:

1. Right-click and then select Manual>Record.

Recording10

1. Under Main Stream, select how the system will record the Main Stream for each channel.

2. Schedule: Main Stream Recording will follow the recording schedule.

3. Manual: The system will record the Main Stream continuously as long as this option is checked.

4. Stop: The system will not record the Main Stream for this channel. This option is not recommended.

5. Under Sub Stream, select how the system will record the Sub Stream for each channel.

6. Schedule: Sub Stream Recording will follow the recording schedule.

7. Manual: The system will record the Sub Stream continuously as long as this option is checked.

8. Stop: The system will not record the Sub Stream for this channel.

9. Under Snapshot, select Enable to enable snapshot recording on each channel. Or, select Disable to disable snapshot recording.

10. Click OK to save changes.

10.4 Configuring Hard Drive Overwrite

When the hard drive is full, the system will overwrite the oldest recordings by default. This is recommended, as it makes sure that your system will continue to record without any input from you. You can also set the system to stop recording once the hard drive is full.

To configure hard drive overwrite:

1. Right-click and select Main Menu. Click > Setting>General>General.

2. Under HDD Full, select Overwrite for the system to overwrite the oldest recordings when the hard drive is full. Or, select Stop Record for the system to stop recording when the hard drive is full.

Recording10

1. Click OK to save changes.

Search (Playback)

Search mode is used to navigate and playback recorded video files on the system.

11.1 Playing Back Video from the Hard Drive

1. From live view, right-click and then click Search.
2. Log in using the system user name (default: admin) and password (default: 000000).
3. Configure the following:

From Read/Write HSD REC REC 1 2 3 Step Synch AirRecord Continuous Alarm Motion 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 ① ② ③

3.1. Use the calendar on the right to select the day to playback.
3.2. Use the drop-down menus to select the channels you would like to playback.

11.2 Playback Controls

Screenshot of a video editing software interface with numbered labels pointing to various audio and media tracks.

1. Select playback device.
2. Calendar: Select the day to playback.
3. Channel select: Select channels to playback.
4. Video clip backup: Select video clip start and end times.
5. Backup video clip: Click to save selected clip.
6. Playback Bar: Click inside the bar to select a playback time.
7. Zoom Playback Bar: Select scope of time bar
8. Recording types: Click to show/hide recording types.
9. Speed up

10. Slow

11. Click From ReadWrite Hdd and select From IO Device. Click Browse to open the USB drive and manually select the video file.

File Edit View Help Add 2 Options Delete Remove Edit View Paste View Paste

1. Double click the video file you would like to open.

11.4 Using Smart Search

Smart Search makes it easy to review motion events in specific zones of your video stream. Select the areas that interest you and Smart Search plays your recording from the time when your camera detects motion in those areas. To set up smart search:

1. In the multiple-channel playback mode, double-click a channel and then click the

Smart Search Icon ( )

1. To create a Smart Search zone, left-click and select the area that you want to detect motion.

Point ReadWhite Help REC PC Zoom 2013 Su Me You We 25 P2 5x 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 0 3 3 4 Play Synch All Record Normal Alarm Motion

1. Repeat these steps for each channel that you want to use Smart Search.

2. Click to start the Smart Search playback. To stop the Smart Search playback,

click again.

Backup

Backup video files to external USB flash drive (not included) or self-powered USB external hard drive (not included).

NOTE

USB external hard drives must be formatted in the FAT32 file format to be used with the system.

12.1 Formatting the USB Thumb Drive

It is recommended to format your USB thumb drive (not included) before using it with the system.

CAUTION

Formatting the USB device will permanently erase all data.

To format a USB device:

1. Insert a USB thumb drive (not included) into one of the USB ports.

2. From live view, right-click and then select Main Menu. Login if prompted.

3. Click >Backup.

4. Select the USB device you would like to format under Device Name and click Browse.

ACOUP Audio Name: audio CD00 (CD00) 0.0 KB (Size Enabled) Type: All Out Time: 24.36 - 1915 - 11.83 - 60 MP - Format File Out Time: 24.36 - 1915 - 11.83 - 60 MP - Type Format (DAV) Add / Remove Format: Type: Type: Type: Type: Object Backup

Backup12

12.2 Backing up Video

1. Insert a USB thumb drive (not included) into one of the USB ports.

2. From live view, right-click and then select Main Menu. Login if prompted.

3. Click >Backup.

4. Configure your search options:

DOS File File Path (Windows Server) Edit GB 1.23 GB/View Time Type: All Save Time: 04:25 - 19:56 13:00 AM - Formatize 1 Edit Time: 04:28 - 19:56 - 17:30 AM - File Format GBV Add: Remove Browse Type: Save Time New Date Quick Backup

• Select the USB device you would like to format under Device Name.
  • Type: Select the recording type you would like to search for or select All to search
  all recording types
• Channel: Select the channel you would like to search or select All to search all channels.
• File Format: Select DAV to save files to save files to .dav format. You can playback .dav files using the FLIR video player software from www.flir.com/security/support. Or, select ASF for .asf format. You can playback .asf files in VLC Media Player (free download from www.videolan.org) on PC or Mac.

NOTE

Backup12

1. Start playing back video using the steps in 11.1 Playing Back Video from the Hard Drive, page 28.
2. Click to mark the beginning of the video clip. Click again to mark the end of the video clip.
3. Click ☐ to open the Backup menu.
4. Configure the following:

① ② ③ Note: Newer: Square Recording 11.00 MHz 1:00 AM Back Forward

5.1. Check the USB device where you would like to save the file.
5.2. Check the files you would like to backup.
5.3. Click Backup. Then click Start. Wait for the backup to complete before removing the USB thumb drive.

12.4 Viewing Backup Files

To playback .dav backup video files, aFLIR Cloud™ Player is available for PC and Mac at www.flir.com/security/support.

2014.10.1 5:10

Backup12

1. Click to open a back up video file.

Smart Player My Video My Tools My Music My Music Player My Music Player My Music Player My Music Player My Music Player My Music Player My Music Player My Music Player My Music Player My Music Player My Music Player My Music Player My Music Player My Music Player My Music Player My Music Player My Music Player My Music Player My Music Player My Music Player My Music Player My Music Player My Music Player My Music Player My Music Player My Music Panel

1. Use the Player controls to control playback or select other files for playback.

Video Player Controls

Smart Player Play Streamer ① ② ③

Backup12

1. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following:

• View information about the video file.
• Start/stop a manual recording from the video file.
• Take a snapshot from the video file.
- ✗: Close the video file.

1. Hide/show file list.

2. Playback controls:

• Playback files in sequence.
• Synchronize playback times.
• Play/pause playback.
• : Stop playback.
•: Previous frame.
• Next frame.
• 1X : Playback speed.
• : Volume control.

1. Zoom Timeline.

2. Add Files: Click to open back up video files.

3. Digital Zoom: Click to activate digital zoom mode. Click and drag in the video to zoom

Backup12

1. Config: Click to open the configuration menu for the player. From here you can control the default file formats and save locations for snapshots and video files saved from the player.

Smart Player Start Menu End Menu Start Menu End Menu Start Menu End Menu Start Menu End Menu

12.4.2 Viewing Backup Files on Mac

You need a video player to play back .dav backup video files. To find the video player visi www.flir.com/security/pro, search for the model number of your product, click on your product in the search results, and click on the Downloads tab.

To view backup video files using the Player on Mac:

1. Download Video Player for Mac from www.flir.com/security/pro.

2. Double click the downloaded file in Safari to extract the Smart Player app file.

Backup12

1. Click to open a back up video file in another location.

Player Game File List Play Window Control D401 Chassis.com

1. Use the Player controls to control playback or select other files for playback.

Video Player Controls

Player ① ② ⑥ ⑦ ⑧ ⑨

Backup12

3. Hide/show file list.

4. Playback controls:

• When a video file ends, this button lets you select if you want the video player to repeat the same file or play the next file.
  • Play/pause playback.
• Stop playback.
  •: Previous file.
  • Next file.
  • 1X : Playback speed.
  • : Volume control.

5. Zoom Timeline.

1. Add Files: Click to open back up video files.
2. Full-screen: Click to open the player in full screen. Press ESC to exit full screen.
3. Config: Click to open the configuration menu for the player. From here you can control the default file formats and save locations for snapshots and control the aspect ratio.

Player Name: 10.0000 Value/expense: -12 Language/loss (expense): Name:

Managing Passwords and User Accounts

By default, the system user name is admin and the password is 000000. Passwords are enabled by default and are required to access the Main Menu or connect to the system using a computer or mobile device. You will be prompted to create a custom password after you connect for the first time.

NOTE

If you forget the password to the system, contact technical support to have it reset.

The system includes the following default accounts:

• admin: The admin account has full access to the system, may configure all system settings, and can manage user accounts.
• default: The default account is a limited user account that may only view live video from the cameras.

For security reasons, it is essential that you change the password on your system. By default, the system password is enabled.

13.1 Changing Passwords

You can change the system password of the admin and user accounts from the Users menu.

To modify an account password:

1. From Live View, right-click and then select Main Menu.

2. If prompted, enter the system user name (default: admin) and password (default: 000000).

3. Click X and select Setting. Select Account.

4. Click next to the user account you would like to modify.

13.2 Adding Users

You can allow multiple users to log in to the system. When adding different users, you can assign what menus they have access to. For example, you may want your friend to monitor your system while you are away, while not giving full access to your system.

To add a user account:

1. From Live View, right-click and then select Main Menu.

2. If prompted, enter the system user name (default: admin) and password (default: 000000).

3. Click X and select Setting. Select Account.

4. Click Add User

5. Configure the following:

Security Security Name: Group: admin Security Project / Start OK REDA ACCOUNT H2 REDA CURRENT REACTUATION ITEMS OPTIONAL UBS MANUAL CONTROL LEFT RETURN RETURN ON OPEN USE OPKING MUSTAINMENT MUSTAINMENT RETURN ON RETURN ON RETURN ON RETURN ON

• Username: Enter a name for the user account.
• Password: Enter a 6 character password for the user account. Enter the password again under Confirm Password.
• Memo (optional): Enter a description of the user account.
• Group: Select the group you would like to assign to this user account. A user account cannot be given permissions its group does not have.

13.4 Deleting Users

1. In the Account menu, click ✗ next to the user account you would like to delete.
2. Click OK to confirm.

NOTE

The admin and default user accounts cannot be deleted from the system.

13.5 Account Groups

Account groups can be used to easily manage permissions for multiple user accounts. User accounts can be given all the permissions of a group, but cannot be given permissions that the group does not have.

The system includes the following groups by default:

• admin: Accounts in the admin group are system administrators. They have full access
• user: Accounts in the user group are normal users. They have limited access to system menus.

13.6 Adding Groups

1. From Live View, right-click and then select Main Menu.

2. If prompted, enter the system user name (default: admin) and password (default: 000000).

3. Click ✗ and select Setting.

4. Click Account and select the Group tab.

5. Click Add Group.

Managing Passwords and User Accounts13

1. Configure the following:

File Path Name: Address: Path: 1234 SIN: 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 SIN ACCOUNT SIN COLOR SYSTEM TOMATO ORDER COLDEN COLDEN COLDEN COLDEN COLDEN COLDEN COLDEN COLDEN COLDEN COLDEN COLDEN COLDEN COLDEN COLDEN COLDEN COLDEN COLDEN COLDEN COLDEN COLDEN COLDEN COLDEN COLDEN COLDEN COLDEN COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDEN COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDEN COLDEN COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA COLDENA

• Under Group Name, enter a name for the group.
• Under Memo, enter an optional comment for this group.
- Under Authority, check the permissions that the group will have. User accounts assigned to this group can not be given any permissions the group does not have.

1. Click OK to save changes.

13.7 Modifying Groups

1. In the Group tab, click next to the group you would like to modify.
2. Update the group's details as needed, and then click OK to save changes.

13.8 Deleting Groups

1. In the Account menu, click next to the user account you would like to delete.
2. Click OK to confirm.

NOTE

Using the Main Menu

To open the Main Menu:

- Using the mouse: Right-click and click Main Menu.

NOTE The system password is required to access the Main Menu. By default the user name is admin and the password is 000000. ① ② ③ ④ ⑤ ⑥ FLIR MAIN MENU

1. SEARCH: Open Search/Playback mode. For details, see 11 Search (Playback), page 28.
2. BACKUP: Export files to USB device. For details, see 12 Backup, page 32.
3. CAMERA: Open the menu to manage IP cameras connected to the network (see 5.11 Connecting Cameras to the Local Area Network (LAN), page 12 for details), set recording parameters, and assign custom titles for your cameras.
4. INFO: View system information.
5. SETTING: Configure general system, schedule, network, recording, display, and motion settings. Restore system to factory defaults.
6. SHUTDOWN: Logout, restart, or shutdown the system.

14.1 Camera

Open the Remote Device menu to manage IP cameras, set recording parameters, and assign custom titles for your cameras.

Using the Main Menu14

14.1.2 Viewing Camera Status

The Camera Status menu allows you to view the connection and alarm status for all connected cameras.

To view camera status:

1. From the Main Menu, click and select Remote Device>Status.

Power Settings COMPS 40x74 FPGA P3/10/24 Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Power Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output: Output:

14.1.3 Viewing Camera Firmware Versions

You can use the Firmware menu to view firmware versions for connected cameras.

To view camera firmware versions:

1. From the Main Menu, click and select Remote Device>Firmware.

Using the Main Menu14

To upgrade the camera firmware:

1. Download the camera firmware from www.flir.com/security/support if one is available.

NOTE

Make sure that the firmware file you are using is compatible with your IP camera model.

1. Extract the firmware file and copy it to a USB thumb drive (not included).

2. Insert the USB thumb drive (not included) into a USB port on the system.

3. Right-click and select Main Menu. Click and select Remote Device>Upgrade.

Device Log(s) C:\WINDOWS\CADARK\SYSTEM\UPDATES Log(s) File Device Log(s) (S): Normal: 0.17 Size: 0.17 Duration: 0.17 Name: C:\WINDOWS\CADARK\SYSTEM\UPDATES 1 142.163.92 M2 2008 Private: 0249102 2.37 Start Options

1. Click Select. Select the firmware file on the USB drive and click OK.

2. Check the cameras you would like to apply the upgrade to in the list and then click Start Upgrade.

CAUTION

Wait for the firmware upgrade to complete before turning off or unplugging the cameras or NVR. The cameras will restart during the firmware update process.

1. Configure the following settings. Settings for the Main Stream are in the left column. Settings for the Sub Stream are in the right column.

RECOURSE DISPLAY Opacity: 100% Type: Normal Compression: 0.004 Duration: 100% - 50% Frame Rate: 25% Audio Type: 100% Audio Format: 100% - 50% Frequency: 100% Audio Mode: Normal OK Cancel Apply

- Resolution: Select the resolution that you want to use to record the selected channel. Higher resolutions create a more detailed image, but take up more hard drive space to record and require more bandwidth to stream to connected computers or mobile devices.

NOTE

Available resolutions for the Main Stream and Sub Stream depend on the model of camera that is connected to the system.

• Compression: Select the video compression type that will be used. It is recommended to select H.264, as it will have the best performance and use the least amount of disk space.
• Frame Rate (FPS): Select the frame rate in Frames Per Second (FPS) that each stream will record at. A higher frame rate provides a smoother picture, but requires more storage and bandwidth.
• Bit Rate Type: Select CBR (Constant Bit Rate) or VBR (Variable Bit Rate) to determine the bit rate type. If you select VBR, you can set the video quality setting between 1 and 6. You select VBR, select the Quality from 1 to 6 (which

Using the Main Menu14

To configure audio recording:

1. From the Main Menu, click and select Recording>Recording.

RECORD SPARTS Channel Type Continuous Resolution Current Intensity Current Type Cathodeg Cathodeg Cathodeg Cathodeg Cathodeg Cathodeg Cathodeg Cathodeg Cathodeg Cathodeg Cathodeg Cathodeg Cathodeg Cathodeg Cathodeg Cathodeg Cathodeg Cathodeg Cathodeg Cathodeg Cathodege Cathodege Cathodege Cathodege Cathodege Cathodege Cathodege Cathodege Cathodege Cathodege Cathodege Cathodege Cathodege Cathodege Cathodege Cathodege Cathodege Cathodege Cathodege Cathodege Cathodegate Cathodegate Cathodegate Cathodegate Cathodegate Cathodegate Cathodegate Cathodegate Cathodegate Cathodegate Cathodegate Cathodegate Cathodegate Cathodegate Cathodegate Cathodegate Cathodegate Cathodegate Cathodegate Cathodegate Cathodepage_number 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

1. Select the audio-enabled camera under Channel.

2. Check the left Audio/Video checkbox to enable audio recording. Check the middle checkbox to enable audio streaming to remote devices (such as a smartphone). Check the right checkbox to enable video streaming to remote devices.

3. Click OK to save changes.

14.1.8 Configuring Snapshot Recording Settings

The system can be set to record snapshot images when a camera detects motion. These snapshots can be viewed through the Search menu or can be attached to email alerts and push notifications. The Snapshot tab in the Recording menu controls the quality and recording parameters for each camera.

NOTE

In order to enable Snapshot recording, the following menu options must be configured:

- The Snapshot schedule must be enabled for times that you would like to save snapshots. See 14.3.17 Configuring the Snapshot Schedule, page 67.

Using the Main Menu14

1. Configure the following settings for snapshots saved automatically from motion detection or the snapshot schedule:

RECOPIED Recording Preview Size Name: 1 Size: 1 Width: 100% Image Size: 25% Image Width: 100% Frequency: 1.9% OK Cancel Apply

• Channel: Select the channel you would like to configure.
• Mode: Select Timing for the system to take snapshots according to the snapshot schedule (see 14.3.17 Configuring the Snapshot Schedule, page 67) Select Trigger for the system to take snapshots only when triggered by motion detection (snapshot must be enabled in the Motion Detect menu; see 14.3.8 Configuring Motion Detection, page 59).
• Image Size: The image size is the same as the Main Stream resolution of the camera.
• Image Quality: Select the snapshot image quality between 1 (lowest) and 6 (highest).

• Snapshot Frequency: Select the number of snapshots (up to 6) the system will take each time.

• Click OK to save changes.

14.1.9 Creating Custom Channel Names

You can assign custom names to your cameras. For example, you can name your cameras based on their location (e.g. hallway or front door).

Using the Main Menu14

14.2 Info

Info contains menus that show you system information.

INFO INFO EVENT NETWORK BPS LOG FLIR MAIN MENU

14.2.1 HDD Info

DATE: 1 Date: 01/04/20 Time Score: 0.0000 Time: 04:04:31

Using the Main Menu14

The Record Info menu shows the start and end times of recordings saved on the hard drive.

To access the Record Info menu:

- From the Main Menu, click E _0 and then select Info>Record Info.

14.2.3 Version

MOSKENS RECEIVED DATA MOSKENS Device 10000 D:\Users\Windows\10000\10000\10000\10000\10000\10000\10000\10000\10000\10000\10000\10000\10000\10000\10000\10000\10000\10 Hardware: 9 Formwork (system) Auto Tools: 2018.12.28 N. Vccrator: 21/5/4 Setup No: YN43232688888888 OK

The Version sub-menu allows you to view information about the current firmware installed on the system.

To access the Version menu:

- From the Main Menu, click 📄 and then click Info>Version.

14.2.4 Event Info

Using the Main Menu14

• Camera Masking: Camera masking alarm has been triggered (e.g. someone has covered the camera lens).
• Motion Detect: Shows channels with active motion alarms.
• IPC Ext Alarm: Alarm/sensor device (not included) connected to camera has been triggered.
• IPC Offline Alarm: IP camera is offline.

To access the Event Info menu:

- From the Main Menu, click Event and then select Event.

14.2.5 Online Users

DINAM-2003 Load 15.0" admin 16:124.00 715 16:124.00 716 16:124.00 717 admin 16:124.00 718 16:124.00 719 admin 16:124.00 720 16:124.00 721 admin 16:124.00 722 admin 16:124.00 723 admin 16:124.00 724 admin 16:124.00 725 admin 16:124.00 726 admin 16:124.00 727 admin 16:124.00 728 admin 16:124.00 729 admin 16:124.00 730 admin 16:124.00 731 admin 16:124.00 732 admin 16:124.00 733 admin 16:124.00 734 admin 16:124.00 735 admin 16:124.00 736 admin 16:124.00 737 admin 16:124.00 738 admin 16:124.00 739 admin 16:124.00 740 admin 16:124.00 741 admin 16:124.00 742 admin 16:124.00 743 admin 16:124.00 744 admin 16:124.00 745 admin 16:124.00 746 admin 16:124.00 747 admin 16:124.00 748 admin 16:124.00 749 admin 16:124.00 750 admin 16:124.00 751 admin 16:124.00 752 admin 16:124.00 753 admin 16:124.00 754 admin 16:124.00 755 admin 16:124.00 756 admin 16:124.00 757 admin 16:124.00 758 admin 16:124.00 759 admin 16:124.00 760 admin

The Online Users menu shows a list of users connected to the system using computers or mobile devices.

To access Online Users:

- From the Main Menu, click 📄 and then select Network.

14.2.6 Load

Using the Main Menu14

14.2.7 Test

Network Test Destination IP Test Head Network Sub-Channel Based Device Name: w21.03.03.0300 Address: Type: 1 TCP: 52.16.03.03 Source: Windows Index: 0.00000000000 Index: 0.00000000000

The Test menu allows you to test if your system can connect to other devices over the LA or Internet. You can enter the IP address of a device and click Test to determine if your system can connect to it.

To access Test:

- From the Main Menu, click and then select Network>Test.

14.2.8 BPS

The BPS sub-menu shows the bitrates of connected cameras. the bitrate is the amount of data the camera is sending to the system.

BPS Chemistry: Newton Road 1 101 70P 2 58 70P 3 58 70P 4 57 70P 5 57 70P 6 58 70P 7 58 70P 8 58 70P

Using the Main Menu14

Type: A8 End Time: 04:16:2016 12:00:00:00 End Time: 04:16:2016 12:00:00:00 Source: Export: 1.00 1.01 1.02 1.03 1.04 1.05 1.06 1.07 1.08 1.09 1.10 1.11 1.12 1.13 1.14 1.15 1.16 1.17 1.18 1.19 1.20 1.21 1.22 1.23 1.24 1.25 1.26 1.27 1.28 1.29 1.30 1.31 1.32 1.33 1.34 1.35 1.36 1.37 1.38 1.39 1.40 1.41 1.42 1.43 1.44 1.45 1.46 1.47 1.48 1.49 1.50 1.51 1.52 1.53 1.54 1.55 1.56 1.57 1.58 1.59 1.60 1.61 1.62 1.63 1.64 1.65 1.66 1.67 1.68 1.69 1.70 1.71 1.72 1.73 1.74 1.75 1.76 1.77 1.78 1.79 1.80 1.81 1.82 1.83 1.84 1.85 1.86 1.87 1.88 1.89 1.90 1.91 1.92 1.93 1.94 1.95 1.96 1.97 1.98 1.99 2.00

To search for system logs:

1. From the Main Menu, click and then select Log.
2. Under Type, select the log type to search for.
3. Under Start Time and End Time, select the start and end time for your search.
4. (Optional) Click Backup to export logs to a USB thumb drive connected to the system.

Using the Main Menu14

14.3 Setting

The Setting menu allows you to configure general system, schedule, network, recording, display, and motion settings. It also allows you to restore the system to factory defaults.

SETTING NETWORK EVENT STORAGE SETTING FLIR MAIN MENU

14.3.1 Network

The Network menu allows you to configure network parameters for your system.

NOTE

The WiFi menu is not supported.

14.3.2 Selecting DHCP or Static IP Address (TCP/IP)

The TCP/IP menu allows you to configure IP address settings.

To configure IP address settings:

1. From the Main Menu, click X and then select Network>TCP/IP.

Using the Main Menu14

1. Check DHCP (recommended) to let the system automatically obtain an IP address from the router or uncheck to assign a static IP address.

TCP/IP C:\Users\Windows\NTS IP Address IP Address IP Address Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet Internet IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address IP Address

If you uncheck DHCP, configure the following:

• IP Address: Enter the IP address you would like to assign to the system. Make sure that no other device on your network is using the same IP address.
• Subnet Mask: Enter the subnet mask for your network.
• Default Gateway: Enter the gateway address for your network.
• Preferred DNS: Enter the address of your primary DNS server

• Alternate DNS: Enter the address of your secondary DNS server.

• Click OK to save changes.

14.3.3 Configuring System Ports (Connection)

The Connection menu allows you to configure ports used by the system. Please note that port forwarding is not required to use FLIR Cloud™ or to connect using the apps.

If you are using DDNS connectivity, port forwarding is required for the HTTP Port (default: 80) and TCP (Client Port) (default: 35000).

To configure system ports:

14.3.4 Configuring DDNS Settings

FLIR DDNS is available as an optional connectivity option. Please see 20 DDNS Setup (Advanced), page 159 for details.

The primary connectivity option uses FLIR Cloud™ to connect to your system over the Internet without requiring port forwarding or DDNS registration. For details, see 15 Connecting to Your System Over the Internet on PC or Mac, page 81.

To configure DDNS Settings:

1. Visit http://ddns.myddns-flir.com and register for a DDNS account.

2. From the Main Menu, click X and then select Network>DDNS.

CONFECTION OFF ON/OFF P/FLUER ON/OFF OFF Switch Settings Enable ON/OFF Type: switched Roll Domain Name: Use ID: Planned: Default OK Cancel Apply

1. Check Enable.
2. Under Domain Name, enter the Domain Name/URL Request your received in the email after registering for DDNS.
3. Under User ID, enter your DDNS User Name.
4. Under Password, enter your DDNS Device password.
5. Click OK to save your settings.

Using the Main Menu14

To configure Email Alerts:

1. From the Main Menu, click ✗ and then select Network>Email.

COMP CORRECTED NET ORDER ITEMS C:\Program Files\N GMP Server Modified Font 807 Parameters Password Uniprise Password Process Order Standard: 6.85T High/Standard Energy Type ENPLC Internal: 100% Liquid Power Internal: 43% Type: Default OK Cancel Apply

1. Check Enable to enable email notifications.

2. Configure the following:

3. SMTP Server: Enter the SMTP server address.

4. Port: Enter the port used by the SMTP server.
5. Anonymous: Check if your server supports anonymous log ins. Otherwise, leave this unchecked.
6. User Name: Enter the SMTP user name.
7. Password: Enter the SMTP password.
8. Receiver: Enter the email address that will receive alerts.
9. Sender: Enter the sender's email address.
10. Subject: Enter the subject line for the email alert.
11. Attachment: Check to include a jpg image attachment of the camera.

You must enable the Snapshot option for motion detection on each camera you would to receive attachments. For details see 1438 Continuing Motion Detection page 59

Using the Main Menu14

1. Click >Network>Switch Settings.

2. Configure the IP Address, Subnet Mask, and Gateway for the internal PoE switch.

TSPF COMPUTER MINI MAX MINI/EXP MAX EXP EXP Maxi Settings Default OK Cancel Help

1. Click OK. Click Save to save changes. The system will restart.

14.3.7 Event

The Event menu allows you to configure settings for motion detection, video loss, and system warnings.

14.3.8 Configuring Motion Detection

Motion Detection events allow the system to mark footage that has motion. This allows you to quickly locate relevant footage through Search. You can also configure system responses to motion detection events, such as activating the system buzzer or sending an email alert.

To configure Motion Detection events:

Using the Main Menu14

1. Click Setup next to Region to configure which areas of the image will be enabled for motion detection. A grid will appear over the camera's live view.

Motion Grid

Import Export Delete Delete

• Areas enabled for motion detection are shown in color and areas that are disabled are transparent.
• Hover the mouse at the top of the screen to select which motion area you would like to configure. You can set up to 4 motion detection areas and customize the sensitivity and threshold for motion detection separately for each area between 0 (lowest) and 100 (highest).
• The Sensitivity determines how sensitive the camera is to motion. For example, if the sensitivity is high, small amounts of motion are more likely to trigger an event. It is recommended to select a Sensitivity between 30\~70.
• The Threshold determines how much motion is required to trigger an event. If the amount of motion exceeds the threshold, an event occurs. It is recommended to select a Threshold between 10–50.
  • Right-click when finished.

NOTE

It is recommended to have a second person walk in front of the camera to test different Sensitivity and Threshold settings to determine the best setting for your camera's location.

1. Configure the following system actions when motion is detected:

2. Alarm Out: Check the box to activate alarm output devices (not included) that will trigger when the selected channel detects motion. Select the alarm output devices that will be activated when motion is detected.

3. Latch: Enter the number of seconds an alarm output device will activate after motion is detected.
   • Show Message: Check to enable an on-screen pop-up when one of your cameras detects motion. On-screen pop-up shows the channels an event occurred on and the type of event.
4. Alarm Upload: Check to enable the system to upload alerts to FLIR Cloud™ Client.
5. Send Email: Check to enable email alerts. You must configure email alerts before you will be able to receive them (see 14.3.5 Configuring Email Alerts, page 57).
6. Channels: Select the channels that will record when motion is detected on the selected channel.
7. PTZ Activation: Check to enable PTZ actions when motion is detected (PTZ camera required; not included). Click Setup to select which PTZ actions will be taken by each camera.
8. Buzzer: Check to enable the system buzzer.
9. Sequence: Check to enable a custom sequence mode when motion is detected on the selected channel. Then click the channels you would like to display in the custom sequence mode.

10. Snapshot: Check to save a snapshot when the camera detects motion.

11. Click OK to save changes.

14.3.9 Configuring Video Loss Settings

Video Loss occurs if the system loses connection to one of the cameras.

To configure Video Loss settings:

1. From the Main Menu, click X and then click Event>Motion>Video Loss.

1. Configure the following to customize settings for video loss events:

2. Period: Click Setup to configure a schedule for video loss events. It is recommended to leave this on the default setting, so you can be alerted at any time one of your cameras loses video.

3. Alarm Out: Select the alarm output devices (not included) that will trigger when video loss occurs.
4. Latch: Enter the number of seconds an alarm output device will activate after video loss occurs.
5. Show Message: Check to show a popup message on the monitor if one of your cameras loses video.
6. Alarm Upload: Check to enable the system to upload alerts to FLIR Cloud™ Client.
7. Send Email: Check to enable email alerts. You must configure email alerts before you will be able to receive them (see 14.3.5 Configuring Email Alerts, page 57).
8. Channels: Click the checkbox to enable video recording when video loss occurs. You can then select the channels the system will record when video loss occurs on the currently selected channel.
9. PTZ Activation: Check to enable PTZ actions when video loss occurs (PTZ camera required; not included). Click Setup to select which PTZ actions will be taken by each camera.
10. Post_REC: Enter the number of seconds the system will record after video loss occurs.
11. Snapshot: Click the box to enable snapshot recording when video loss occurs. You can then select which channels will save snapshots when video loss occurs on the currently selected channel.
12. Sequence: Check to enable a custom sequence mode when video loss occurs on the selected channel. Then click the channels you would like to display in the custom sequence mode.

13. Buzzer: Check to enable the system buzzer when video loss occurs on the currently selected channel.

14. Click OK to save changes.

14.3.10 Configuring Alarm Input Devices

You can connect alarm input devices such as motion concerns (not included) or place break

1. Configure the following to activate an alarm input device:

2. Alarm In: Select the alarm input port the device is connected to.

3. Enable: Check to enable the alarm input device connected to the selected port.

4. Type: Select Normal Open or Normal Close depending on the type of alarm input device you have.

5. Configure the following system responses and parameters for the alarm input device:

6. Period: Click Setup to configure the times of the week when the selected device will be activated. By default, the device will be activated 24/7.

7. Anti-dither: Enter the anti-dither time. After the device triggers, if it triggers again within the anti-dither time, the system continues the event and includes the second activation within the first event, rather than creating a new event.
8. Alarm Out: Check the box to activate alarm output devices (not included) and select the alarm output devices (not included) will be activated when the selected device is triggered.

- Latch: Enter the number of seconds an alarm output device will activate after the selected device is triggered.

- Show Message: Check to enable an on-screen pop-up when the selected device is triggered.

- Alarm Upload: Check to enable the system to upload alerts to FLIR Cloud™ Client.

- Send Email: Check to enable email alerts. You must configure email alerts before you will be able to receive them (see 14.3.5 Configuring Email Alerts, page 57).

- Channels: Select the channels that will record when the selected device is triggered.

- PTZ Activation: Check to enable PTZ actions when the selected device is triggered (PTZ camera required; not included). Click Setup to select which PTZ actions will be taken by each camera.

- Sequence: Check to enable a custom sequence mode when the alarm device triggers. Then click the channels you would like to display in the custom sequence mode.

- Buzzer: Check to enable the system buzzer.

- Snapshot: Check to save a snapshot.

1. Click OK to save changes.

Using the Main Menu14

To access the Alarm Output menu:

1. From the Main Menu, click ✗ and then click Event>Alarm Output.

METHI ALUM ON/OFF ALUM OUTPUT Open Out Open Set OK Cancel Apply

To control alarm output devices:

• To enable alarm output devices, select Schedule or Manual for each device you would like to enable. Select Stop to disable the alarm output device. Click OK to save changes.
• To manually disable activated alarm devices, click OK under Alarm Release.

14.3.12 Configuring Hard Drive Warnings

Hard drive warnings will notify you if an issue is detected with the hard drive.

To configure hard drive warnings:

1. From the Main Menu, click ✗ and then click Event>Warning>HDD.

1. Configure the responses the system will take when the selected event occurs:

2. Alarm Out: Activate selected alarm out devices. Use Latch to select the number of seconds the alarm out device will be activated.
   • Show Message: Show a popup message on the monitor.

3. Alarm Upload: Check to enable the system to upload alerts to FLIR Cloud™ Client.
4. Send Email: Check to enable email alerts. You must configure email alerts before
   you will be able to receive them (see 14.3.5 Configuring Email Alerts, page 57).

5. Buzzer: Check to activate the system buzzer.

6. Click OK to save changes.

14.3.13 Configuring Network Warnings

Network warnings will notify you if your system loses connection to the Internet or local network or if there is an issue on your network.

To configure network warnings:

1. From the Main Menu, click X and then click Event>Warning>Network.

1. Under Event Type, select the event type you would like to configure.

- Net Dissemination: The model has last operation in the animal.

Using the Main Menu14

14.3.15 Configuring the Video Recording Schedule

You can set a custom recording schedule according to your needs. For example, you can set the system to record continuously during business hours and record on motion detection only outside of business hours.

A custom recording schedule helps reduce the amount of hard drive space required, increasing the time your system can retain recordings.

To configure the video recording schedule:

1. From the Main Menu, click X and then click Storage>Schedule>Record.

2. Under Channel, select the channel you would like to configure or select All.

3. Configure the schedule as needed:

CONTROL OFF:0 Control OK OK

• Check Continuous or MD (motion detection) to select the recording type you would like to configure.
• Click and drag on each day to customize the recording schedule. The schedule is set up as a grid, which each block representing one hour.
• Click next to All to link the recording schedules for all days. The icon for a day

Using the Main Menu14

To configure pre-recording:

1. From the Main Menu, click and then click Storage>Schedule>Record.

RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB

1. Under Channel, select the camera you would like to configure or select All.
2. Under PreRecord, select the duration for pre-recording.
3. Click OK to save settings

14.3.17 Configuring the Snapshot Schedule

You can set a schedule for recording snapshots from the cameras.

To set up the snapshot schedule:

1. From the Main Menu, click K and then click Storage>Schedule>Snapshot.

1. Configure the schedule as needed:

2. Check Continuous or MD (motion detection) to select the recording type you would like to configure.

3. Click and drag on each day to customize the recording schedule. The schedule is set up as a grid, which each block representing one hour.
4. Click next to All to link the recording schedules for all days. The icon for a day changes to when it is linked. You can also click the boxes next to individual days to link them to each other. If the recording schedule is linked, changes made to one of the days will apply to every day that is linked.
5. Click to disable all recording of the selected type on the selected day.

6. Click 📋 if you need to set a more precise schedule down to the minute.

7. Click OK to save changes.

14.3.18 Configuring Holidays

You can set certain days as holidays. Holidays have a special recording schedule.

To configure holidays:

1. From the Main Menu, click X and then click Setting>General>Holiday.

From the Main Menu, click X and the SELECT CREATE FANATE CHANGE CHANGE CHANGE CHANGE CHANGE 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

Using the Main Menu14

1. Configure the following:

After Effects Add Video Power Mode Power Crop Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Color Water Water Water Water Water Water Water Water Water Water Water Water Water Water Water Water Water Water Water Water Water Water Water Water Water Water

• Holiday Name: Enter a name for this holiday.
- Repeat Mode: Select Once Only for the holiday to occur only this year or All-Year for the holiday to be repeated each year.
- Holiday Range: Select Date to select a specific date, or select Week to select holidays based on which week they fall on.

1. Click Add. Now that you have added a holiday, an extra holiday setting is added to the recording schedule.

NOTE

You cannot delete holidays, but you can disable them by selecting Stop under the Status drop-down and then click Apply.

14.3.19 Formatting the Hard Drive

The HDD Manager menu allows you to format the hard drive. If you install a new hard drive, you must format the hard drive using the system before you will be able to record.

To format the hard drive:

1. Click OK to save changes. The system will restart to complete the formatting process.

14.3.20 Configuring Hard Drive Type

The system supports the following hard drive types:

- Read-write HDD: Normal recording hard drive.

- Read-only HDD: The system can playback data from this hard drive, but it will not record to it.

- Mirror HDD: The hard drive will be used for mirror recording only. You must set up mirroring recording before this feature will work.

To set the hard drive type:

1. From the Main Menu, click ✕ and then click Storage>HDD Manager.

SENSER HES/MANAGER RECORDS DATA: 1 D: Electronic Name: Type: Normal RSDs/WDI: Normal ECE Space Time Space 011.15.08.031 at 04 Refresh Apply OK Cancel Apply

1. Click the hard drive you would like to configure.
2. Under Type, select Read-write HDD, Read-only HDD, or Mirror HDD.
3. Click OK to save changes. The system will restart to complete this operation.

14.3.21 Installing eSATA Hard Drives

The system can support up to 4 additional hard drives via the eSATA port. The drives must

Using the Main Menu14

1. Once the system is powered up, open the Main Menu and click and then click Storage>HDD Manager. The eSATA hard drives will be shown below the hard drives that are installed inside the system (SATA).

SINEMA LOG MANAGER NET MEANS REGULARS DATA 1.1.2.9 EQUITY 3.4.1.0 GALAX Database Name: Data DATA: Read write 1.1 SQL: Read write 1.1 REG: Read write 1.1 Date: 2011-07-05 Normal: 361.17.08.07.40.08 Normal: 361.17.08.09.40.08 Default: Normal OK Cancel Apply

1. Click on the eSATA hard drive in the list. Click Format.

SCHEDULE HUMANIFLOWER BEVERAGE NOTICE DATA: 1.0.0.0 DATA: 1.0.0.0 Status: Default Name: Name: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Date: Datal Format OK Cancel Apply

1. Select Storage to use the hard drive as a storage hard drive or Backup to use the hard drive as a backup hard drive. Click OK to confirm

Using the Main Menu14

How hard drive mirroring works:

graph TD
    A["1"] --> B["2"]
    A --> C["3"]

1. Security system.
2. Primary hard drive.
3. Mirror hard drive.

NOTE

• The mirror hard drive must be as large or larger than primary hard drive to backup all recordings.
• HDD mirroring begins from when mirror hard drive is installed and configured.
• Two hard drives must be installed in the system to use HDD mirroring. For details on installing hard drives, see 22 DNR800 Series Hard Drive Installation, page 175.

To set up hard drive mirroring:

1. From the Main Menu, click X and then click Storage>HDD Manager.
2. Click the Type drop-down under the second hard drive and select Mirror HDD.

SUPPORT HKEY/MANAGER HKEY/ACCESS MOUNTS DATA: 1.1 Name: N Type: Normal Format: Normal Format: Normal Format: Normal Format: Normal Format: Normal Format: Normal Format: Normal Format: Normal Format: Normal Format: Normal Format: Normal Format: Normal Format: Normal Format: Normal Format: Normal Format: Normal Format: Normal Format: Normal Format: Normal Format: Normal Format: Normal Format: Normal Format: Normal Format: Normal Format: Normal FAT: FAT-1: FAT-2: FAT-3: FAT-4: FAT-5: FAT-6: FAT-7: FAT-8: FAT-9: FAT-10: FAT-11: FAT-12: FAT-13: FAT-14: FAT-15: FAT-16: FAT-17: FAT-18: FAT-19: FAT-20: FAT-21: FAT-22: FAT-23: FAT-24: FAT-25: FAT-26: FAT-27: FAT-28: FAT-29: FAT-30: FAT-31: FAT-32: FAT-33: FAT-34: FAT-35: FAT-36: FAT-37: FAT-38: FAT-39: FAT-40: FAT-41: FAT-42: FAT-43: FAT-44: FAT-45: FAT-46: FAT-47: FAT-48: FAT-49: FAT-50: FAT-51: FAT-52: FAT-53: FAT-54: FAT-55: FAT-56: FAT-57: FAT-58: FAT-59: FAT-60: FAT-61: FAT-62: FAT-63: FAT-64: FAT-65: FAT-66: FAT-67: FAT-68: FAT-69: FAT-70: FAT-71: FAT-72: FAT-73: FAT-74: FAT-75: FAT-76: FAT-77: FAT-78: FAT-79: FAT-80: FAT-81: FAT-82: FAT-83: FAT-84: FAT-85: FAT-86: FAT-87: FAT-88: FAT-89: FAT-90: FAT-91: FAT-92: FAT-93: FAT-94: FAT-95: FAT-96: FAT-97: FAT-98: FAT-99: FAT-100:

Using the Main Menu14

1. Under Channel, select the channel you would like to enable for mirror recording, then check Mirroring. Repeat the process for any additional channels.

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1. Click OK to save changes.

14.3.23 Configuring Hard Drive Groups (Advanced)

Hard drive groups allow you to balance recordings across multiple hard drives. For example, you can record channels 1\~4 to one hard drive and 4\~8 to a second hard drive. This can reduce the amount of wear on the hard drives and may extend the life of the hard drives.

NOTE

- Two hard drives must be installed in the system to use hard drive groups, and both hard drives must be formatted as Read-write hard drives. For details on installing hard drives, see 22 DNR800 Series Hard Drive Installation, page 175.

To configure hard drive groups:

1. From the Main Menu, click X and then click Storage>HDD Advance>HDD Setting.

Using the Main Menu14

1. From the Main Menu, click and then click Storage>HDD Advance>Main Stream. For each channel, select the hard drive group you would like to record the main stream (high quality) video and then click Apply.

SCHEDULE CHANNELS HOLD CAPS WARNING HOLD Selection Add Options Channel HBD Group Channel HBD Group Channel HBD Group OK Cancel Apply

1. Click the Sub Stream tab. For each channel, select the hard drive group you would like to record the sub stream (reduced quality) video and then click Apply.

SCHAPAR HDMI/AVG HDMI-ADV/AVG HDMI HDMI Group: HMI Group HDMI ID: 100000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 On Cancel Apply to Channel-EDU Group Channel-EDU Group Channel-EDU Group Channel-EDU Group 1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 OK Cancel Apply

Using the Main Menu14

To configure general settings:

1. From the Main Menu, click X and then click Setting>General>General.

GENERAL DATA Name: PACTS MODEL: 1000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 General Data Name: PACTS MODEL: 10000000000000000000 Model: 1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25 General Data Name: PACTS MODEL: 1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25 Model: 1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25x1.25 Model: 1.25x1.25x1.25x1.25x1, 34 Model: 1.25x1.25x1.25x1, 34 Model: 1.25x1.25x1.25x1, 34 Model: 1.25x1.25x1.25x1, 34 Model: 1.25x1.25x1.25x1, 34 Model: 1.26x1.26x1.26x1, 34 Model: 1.26x1.26x1.26x1, 34 Model: 1.26x1.26x1.26x1, 34 Model: 1.27x1.27x1.27x1, 34 Model: 1.27x1.27x1.27x1, 34 Model: 1.28x1.28x1.28x1, 34 Model: 1.28x1.28x1.28x1, 34 Model: 1.38x1.38x1.38x1, 34 Model: 1.38x1.38x1.38x1, 34 Model: 1.39x1.39x1.39x1, 34 Model: 1.48x1.48x1.48x1, 34 Model: 1.48x1.48x1.48x1, 34 Model: 1.68x1.68x1.68x1, 34 Model: 1.68x1.68x1.68x1, 34 Model: 1.78x1.78x1.78x1, 34 Model: 1.78x1.78x1.78x1, 34 Model: 1.88x1.88x1.88x1, 34 Model: 1.88x1.88x1.88x1, 34 Model: 2. Model: 2. Model: 2. Model: 2. Model: 2. Model: 3. Model: 3. Model: 3. Model: 3. Model: 3. Model: 4. Model: 4. Model: 4. Model: 4. Model: 4. Model: 4. Model: 4. Model: 4. Model: 4. Model: 4. Model: 4. Model: 4. Model: 4. Model: 4. Model: 4. Model: 4. Model: 4. Model: 4. Model: 4. Model: 4. Model: 6. Model: 6. Model: 6. Model: 6. Model: 6. Model: 6. Model: 6. Model: 6. Model: 6. Model: 6. Model: 6. Model: 6. Model: 6. Model: 6. Model: 6. Model: 6. Model: 6. Model: 6. Model: 6. Model: 6. Model: 7. Model: 7. Model: 7. Model: 7. Model: 7. Model: 7. Model: 7. Model: 7. Model: 7. Model: 7. Model: 7. Model: 7. Model: 7. Model: 7. Model: 7. Model: 7. Model: 7. Model: 7. Model: 7. Model: 7. Model: 8. Model: 8. Model: 8. Model: 8. Model: 8. Model: 8. Model: 8. Model: 8. Model: 8. Model: 8. Model: 8. Model: 8. Model: 8. Model: 8. Model: 8. Model: 8. Model: 8. Model: 8. Model: 8. Model: 9. Model: 9. Model: 9. Model: 9. Model: 9. Model: 9. Model: 9. Model: 9. Model: 9. Model: 9. Model: 9. Model: 9. Model: 9. Total OK Cancel Help

1. Configure the following:

• Device Type: Shows the model number of your system.
- Device No.: Select the remote control address of the system. See 7.1 Setting the Remote Control Address, page 17.
- Language: Set the system languages. Available options are English, French, and Spanish.
• Video Standard: Select NTSC (North America) or PAL (Europe).
- HDD Full: Select Overwrite for the system to overwrite the oldest recordings when the hard drive is full or select Stop Record for the system to stop recording when the hard drive is full.
- Pack Duration: Select the length (in minutes) of video files stored on the system. For example, if this is set to 30 minutes, the system will create a new video file for each 30 minutes of continuous recording.
- Instant Playback: Select the amount of time (in minutes) the system will go back when instant playback is activated in live view.
- Auto Logout: Select the idle time (in minutes) before the system will logout the cur-

Using the Main Menu14

To set the monitor resolution:

1. From the Main Menu, click X and then click Setting>Display>Display.

GENERAL DISPLAY MIME PRODUCTS ACCOUNT Configing INPUT PRODUCT Display Parameters Parameters: 100% % Transparency: Internal: External: Internal: External: Internal: General Effects: General Effects: Default OK Cancel Help

1. Under Resolution, select the correct resolution for your monitor: 1920x1080, 1280x1024, 1280x720, or 1024x768.
2. Click OK to save changes. Click OK again to restart the system using the new resolution.

To configure other display settings:

1. From the Main Menu, click and then click Setting>Display>Display.

DISPLAY RGB Flash Display AC/AC Config Before RESET IPORCE Display Response Resolution: 100% Transparency: Primary mode: Channel Options: Image Options: Organic Mode:

Using the Main Menu14

NOTE

This function only saves settings created in system menus. It does not save or backup any video.

To save your system configuration to a USB thumb drive:

1. Insert a USB thumb drive (not included) into one of the USB ports.

2. From the Main Menu, click and then click Setting>Config Backup.

GENERAL DISPLAY IMPORT POST&BOOK ADDRESS Cable Release INSTALL IMPORT Format Name: 200000000001 Format Splice: 125000 Format Splice: 848 GB Add: 1 Name: Size: 125000 Type: New Page Format EXPORT EXPORT

1. Under Device Name, select the USB device where you would like to save the configuration.
2. Click EXPORT to save your current system configuration.

To restore a saved system configuration:

1. Insert a USB thumb drive (not included) with a saved system configuration into one of the USB ports.
2. From the Main Menu, click X and then click Setting>Config Backup.

Using the Main Menu14

To reset the system to factory default settings:

1. From the Main Menu, click X and then click Setting>Default.

DISPLAY PRICE FATIPLCLOOM ACCOUNT Audio Image AUDIO ACCOUNT OK Cancel Apply

1. Check the menus you would like to reset to default settings.
2. Click OK.

14.3.28 Upgrading Firmware from USB

Firmware upgrades provide enhanced functionality. The system will automatically check for firmware upgrades if it is connected to the Internet. The system also supports firmware upgrades from a USB thumb drive (not included).

To upgrade firmware from a USB drive:

1. Download the firmware upgrade from www.flir.com/security/support.
2. Extract the firmware file and copy the firmware to a blank USB thumb drive.

2 Insert the USB thumb drive to a USB port on the system

Using the Main Menu14

1. Select the firmware file on the USB drive and click Start.

WARNING

DO NOT POWER OFF THE SYSTEM OR DISCONNECT THE POWER CABLE DURING FIRM-WARE INSTALLATION

Using the Main Menu14

14.4 Shutdown

Use the Shutdown menu to shutdown, restart, or log out of the system.

To access the Shutdown menu:

1. From live view, right-click and select Main Menu.

2. Enter the system User Name (default: admin) and Password (default: 000000) and click OK.

1. Select one of the following:

SHUTDOWN Shut Down Logout Restart

• Logout: Log out the account that is currently active.
• Shutdown.
• Restart.

Connecting to Your System Over the Internet on PC or Mac

This system features connectivity using the exclusive FLIR Cloud™. This cloud-enabled service allows for Internet connectivity without requiring any network configuration. Up to 3 devices may connect to the system at the same time.

NOTE • Except where noted, the PC and Mac instructions in this section are the same. • For smartphone/tablet setup, see 17 Connecting to your System Using Smartphone or Tablet Apps, page 112. • For the latest list of supported apps and devices, visit www.llr.com/security/support.

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15.1 System Requirements

Your system must meet the system requirements below:

Description Requirement
CPU Core 2 Duo 3.0GHz

1. Reconnect the power adapter to power the system back on.

graph LR
    A["Internet\n(not required for local viewing)"] --> B["Router"]
    C["Computer"] --> B
    B --> D["Security System\n(may not be exactly as shown)"]

15.3 Step 2 of 3: Obtain the system's Device ID

The Device ID is a unique code that allows your system to handshake with FLIR Cloud™ servers for a secure connection over the Internet.

To find the Device ID:

1. The Device ID is located on a sticker on the system.

Device ID: xxxxxxxxxxxxx

1. Write down the Device ID of the system.

15.1 Stan 3 of 2: Connect to the System Over the Internet

1. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login.

FLIR Cloud User Name: admin Password: ****** Register for Password { Login } { Exit }

1. Click Add Device.

FLIR Cloud Current Portion Name: FLIR File Edit View Help Control Edit File Range Change to 100% Default Cancel Cancel

Add Device Adjust Info Device Name: H2 System Group Name: Default Group Type: GWR Device ID: dev58495-0001 Circuit Part: 35000 User Name: admin Pacnout: ******** Add Info Device Information Serial Number: Video Input: Video Output: Alarm Input: Alarm Output: Add More Add Cancel

5.1. Device Name: Choose a name for your system of your choice.
5.2. Device ID: Manually enter the Device ID printed on the label.
5.3. Client Port: Enter the Client Port (default: 35000).
5.4. User Name: Enter the system User Name (default: admin).
5.5. Password: Enter the system Password (default: 000000)

1. Click Add. If this is the first time you are connecting, you will be prompted to change the system password.

1. Click and drag Default Group to the display window to open your cameras in live view.

FLIR color FLIR Color

Congratulations! You can now connect over the Internet to view and playback video on your computer.

Screenshot of a video editing interface showing a grid of surveillance feeds with vehicle images and a circular control panel.

Using FLIR Cloud™ Client for PC or Mac

FLIR Cloud™ Client allows you to connect to multiple systems from a PC or Mac.

16.1 Home Page

The Home Page allows you to access all the tabs within the software. Each tab allows you to access different features.

Click a tab from the Home Page to open it or click a button at the top of the screen from within any tab to open a new tab.

16.2 Live View

The Live View tab is where you can view live video from connected systems.

To view live video from a system:

1. Click 📄 and then click 📋 to create a Live View tab.

2. Click and drag a DVR, NVR, group, or individual camera to open live video. To access individual camera, you can click + to expand groups or customs

16.2.1 Live View Controls

FLIR Cloud ① ② ③ ④ ⑤ ⑥

1. Live display: Double-click to expand the area. Right-click to access additional options. Hold the mouse over the display area to access the camera toolbar.

Camera toolbar:

Sub Stream(205kbps, 352*240) ① ②③④⑤⑥⑦⑧

1.1. Streaming quality: Shows the bitrate and resolution for the stream, and shows
If display is showing the Sub Stream or Main Stream.
1.2. Manual recording: Click to start/stop manual recording.

1.2 Snapshot Click to save a snapshot

1. Full-screen: Click to open full-screen mode. Press ESC to exit full-screen mode.
2. Save view: Click to save the current display layout and open cameras as a view. Then enter a name for the view.
3. Start/stop tour: Click to start the tour. During the tour the client will cycle through all saved views every few seconds. Click again to stop the tour.
4. PTZ Controls: Controls for PTZ cameras (not included). See 16.3 Controlling PTZ Cameras, page 89 for details.
5. View: Click View to access view menu. Then double-click on a view to open it in the display area.

1. Devices: Shows a list of groups, cameras, and systems connected to the client. Drag items to the display area to open live video. Right-click to view additional options.

16.2.2 Opening Live View in Multiple Monitors

If your computer has multiple monitors, you can open more than one Live View tab and move them to secondary monitors. This allows you to monitor cameras on multiple monitors at the same time.

NOTE Using multiple monitors significantly increases the amount of computing resources necessary to run application and may affect performance.

1. Click and drag the tab outside of the client window to create a new window. You can drag the window to one of the secondary monitors.

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16.3 Controlling PTZ Cameras

If you have PTZ cameras (not included), you can control them using the client.

NOTE

PTZ controls:

Diagram of a remote control panel with labeled buttons and navigation icons

1. Open menu: Click to open camera OSD menu controls. This feature may not be supported for all camera models.

2. Move camera: Click the arrows to move the camera. Click to open dynamic zoom mode. Then click and drag in the video area to zoom in the camera on an area.

3. Zoom +/-: Click to zoom the camera in and out.

4. Focus +/-: Click to increase/decrease the focus.

5. Ins +/- Click to increase/decrease the Ins.

6. Advanced: Click to access advanced PTZ controls

16.3.1 PTZ Presets

Presets will save a camera position for quick retrieval.

To add presets:

1. Select the number of the preset you would like to add.

1 8 Preset 1 Input name

1. Move the camera to the desired position.
2. Click to save the current position as a preset.

To go to a saved preset:

1. Select the preset number from the list or click to go to the currently selected preset.

16.3.2 PTZ Tours

Tours will cycle through a set of presets.

To configure a PTZ tour:

1. Click ▼ to open the Advanced controls. Select Tour.
2. Click

1. Use the chart to select which presets you would like to include in the tour and the order of presets.

2. Preset: Select the preset number.

3. Time(s): Enter the time in seconds the camera will remain on the selected preset.
   • Operation: Click to add a preset to the tour. Click to delete a preset from

4. Click OK to save changes.

To run a PTZ tour:

1. Select the tour number and click

16.3.3 PTZ Pattern

Patterns automatically cycle the camera between two positions.

To create a pattern:

1. Click to open the Advanced controls. Select Pattern.
2. Select the number of the pattern you would like to set up.

16.3.4 PTZ Scan

Scan automatically cycles between a left and right point.

To set up scan mode:

1. Click ▼ to open the Advanced controls. Select Scan.

1. Move the camera to the desired left position and click.
2. Move the camera to the desired right position and click.

To run scan mode:

1. Click

16.3.5 PTZ Pan

Pan makes the camera continuously pan 360°.

To run Pan mode:

1. Click ▼ to open the Advanced controls. Select Pan.
2. Click ⏻.

16.4 Playback

To playback video:

1. Check the channels you would like to play back from in the Device List.
2. Under Type, check the file types you would like to search for.

• All: All recordings.
• General: Continuous recordings.
• MD: Motion recordings.
- Alarm: Alarm recordings. Your system must support alarm devices (not included) to use this feature.

1. Under Stream, select Main Stream to search for Main Stream recordings (high qual-
   ity) or Sub Stream to search for Sub Stream recordings (smaller file size).
2. Select the start time and end time for your search under From and To. You may not
   search more than 24 hours of video.
3. Click Search. Wait for the client to find video saved to the system.
4. Click inside the play back bar to start playback.

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16.5 Playback Controls

FLIR Cloud Main Sequence: FLIR Cloud Number: 1 Position: 0 Balance: 0.0000 Balance: 0.0000 Balance: 0.0000 Balance: 0.0000 Balance: 0.0000 Balance: 0.0000 Balance: 0.0000 Balance: 0.0000 Balance: 0.0000 Balance: 0.0000 Balance: 0.0015 Balance: 0.0015 Balance: 0.0015 Balance: 0.0015 Balance: 0.0015 Balance: 0.0015 Balance: 0.0015 Balance: 0.0015 Balance: 0.0015 Balance: 0.0015 Balance: 0.0016 Balance: 0.0016 Balance: 0.0016 Balance: 0.0016 Balance: 0.0016 Balance: 0.0016 Balance: 0.0016 Balance: 0.0016 Balance: 0.0016 Balance: 0.0016 Balance: 0.0017 Balance: 0.0017 Balance: 0.0017 Balance: 0.0017 Balance: 0.0017 Balance: 0.0017 Balance: 0.0017 Balance: 0.0017 Balance: 0.0017 Balance: 0.0017 Balance: 0.0018 Balance: 0.0018 Balance: 0.0018 Balance: 0.0018 Balance: 0.0018 Balance: 0.0018 Balance: 0.0018 Balance: 0.0018 Balance: 0.0018 Balance: 0.0018 Balance: 0.0019 Balance: 0.0019 Balance: 0.0019 Balance: 0.0019 Balance: 0.0019 Balance: 0.0024 Balance: 23-24-25-26-27-28-29-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-3-28-28-28-28-28-28-28-28-28-28-28-28-28-28-28-28-28-28-28-28-28-28-28-28-28-28-28-28-28-28-28-28-28-28

1. Display area: Double-click to expand/return to split-screen mode. Hold the mouse over the display area to open the camera toolbar.

• Snapshot: Click to save a snapshot.
  • Digital zoom: Click to enable digital zoom mode. Then click and drag to zoom

• Download list: Click to see a list of files you have downloaded and the progress of files that are currently downloading.

• Search: Search for video on the selected channels based on the search parameters you set.
• Device list: Select the channels you would like to search or playback video from.

16.6 Downloading Video to your Computer Hard Drive

You can download video to your computer hard drive to save important events or share them. It is recommended to download video of important events as soon as possible to ensure they are not overwritten by new recordings.

NOTE

PC Users: You may need to run FLIR Cloud™ Client as an administrator to download files to your hard drive.

To download video files:

1. Start playing back video using the steps in 16.4 Playback, page 93.
2. Click 📋 to start a video clip at the current playback time. Click to stop the video clip.
3. Configure the following save options:

• Path: Use the default save folder or click Browse to select a different folder.
• File Format: Select Original Format to save to .dav format (requires the video player). Select AVI to save files to .avi format (can be played in VLC Media Player).

NOTE

To retrieve downloaded video files:

• PC Users: Browse to the folders listed in General>File.

- Mac Users: Browse to the folders listed in General>File. To get to the default location, open Applications in Finder, right click on FLIR Cloud Client and select Show Package Contents. Then, navigate to the desired folder.

16.7 Alarm

The Alarm menu allows you to view a list of alarms received by the client software.

NOTE

You must set up alarms in the Alarm CFG menu before they will appear in this list. See 16.12 Alarm CFG, page 102 for more details.

To access Alarms:

- Click

and then click

Alarm menu overview:

FLIR Cloud ① ② ③ ④

1. Options: Check to enable the following:

2. Display Link Video: Open live video to monitor alarms on a continuous basis.

3. Display Overlay Window: Show the overlay controls. They allow you to enable/disable sound alerts and quickly jump back to the Alarm menu from another tab.

- Pause Refresh: Stop refreshing the live video in the video popup.

16.8 Log

The Log menu allows you to view logs for the client software or to view logs for connected systems.

To access logs:

To view client logs:

1. Click Client Log to view logs for the client software.

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1. Click Device Log to view logs from connected systems.

1. Configure the following:

2. Start Time/End Time: Select the start and end times to search for logs.

3. Log Type: Select the type of logs to search for.
   • Device Name: Select the system you would like to view logs from.

4. Click Search.

16.9 E-map

E-Map allows you to place cameras over a still image. For example, you can use the E-Map to create a virtual map of your cameras over a floor plan of your home or business.

To create an E-map:

1. Click

and then click

1. Click Add Map.

1. Configure the following:

Add Step Name: None Picture: New!ing2013.02 Description: (not such as the image) OK Finish Help

• Name: Enter a name for your e-map of your choice.
  • Picture: Click File and then select a .png, .bmp, or .jpg image on your computer to
  use as the e-map.

• Describe (optional): Enter a text description of the e-map.

• Click Save.

• Click Edit to edit the e-map.

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1. Double-click cameras on the map to open live video.

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16.10 Devices

The Devices menu is where you can manage systems connected to the client software.

To access the Devices menu:

- Click and then click

Devices overview:

FLIR ① ② ③ ④

1. Edit: Edit the connection details for the system.

16.11 Device Config

The Device Config menu allows you to remotely configure settings for connected systems.

To access the Device Config menu:

- Click on a system in the device list to see the settings available for that system and their configure settings as needed.

The settings available depend on the model of system you have.

16.12 Alarm CFG

The Alarm CFG menu allows you to configure alarms for the client software. The client software will alert you by popping up live video and playing sound alerts.

NOTE

1. In the Alarm sources menu, you set up the parameters that trigger the alarm.

Screenshot of a software interface with a dialog box and toolbar, showing text fields and buttons in Chinese.

• Under Alarm Type, select the alarm type that will trigger an alarm. For example, you can select Motion Detect for the alarm to be triggered by motion.
• Select the systems or channels you would like to trigger an alarm. Continuing the example, if CAM 1 is selected, the alarm will be triggered if there is motion on CAM 1.

• Click Next.

• In the Alarm link menu, you set up the responses to alarms. Select the channels that will pop up or alarm out devices (not included; not all systems support alarm out devices) that will be triggered by an alarm.

For each channel selected, configure the following:

Screenshot of a software interface showing a dashboard with file list and playback controls, likely from an older media or video editing tool.

• Video: Pop up a window with live video from the selected channel, like the one below.

Screenshot of a video editing software interface showing a surveillance camera and timeline with Chinese text labels

• Record: Record video from the selected channel.

To manage alarms:

FLIR ① ② ③ ④ ⑤ ⑥ ⑦ ⑧

1. Export: Export current list of alarms as an xml file.
2. Import: Import list of alarms.
3. Delete: Delete selected alarm.
4. Add: Add new alarm.
5. Alarms.
6. On/off: Click to enable/disable alarm.
7. Delete: Click to delete alarm.
8. Edit: Click to edit alarm settings.

16.13 Tour & Task

The Tour & Task menu is where you can set up custom views for the system. You can also set up tours, which sets the client to automatically cycle through views.

To start a tour:

- Click in Live View to start a tour. The live view will automatically cycle through all vinau you have got up in the Tour & Tack menu. Click again to stop the tour.

1. Under Name, enter a name for your view.
2. Under Stay Time, enter the number of seconds the view will be shown before the client switches to the next view.
3. Select the split-screen mode you would like to use for the view and then click and drag channels to the empty grid areas to select channels to be shown in the view.

Empty Empty Empty

1. Click Save to save the view. Or click Add More to save the view and create another view.

16.14 Account

The Account menu is where you can set up user accounts and passwords for the client software. To simplify management, you can group user accounts according to role. A role determines the permissions an individual user account can have.

To access the account menu:

- Click and then click

16.14.1 Managing User Accounts

To create a user account:

1. Click Add.

FLIR 文件(F) 编辑(E) 视图(V) 窗口(W) 帮助(H) 新建(N) 打开(O) 保存(S) 重命名(M) 粘贴(P) 重命名(R) 复制(C) 粘贴(P)... Ctrl+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+ Alt+F 关闭(C) 取消(C) 帮助(H) 新建(N) 打开(O) 保存(S) 重命名(M) 粘贴(P) 重命名(R) 复制(C) 粘贴(P) Ctrl+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+ Alt+F 确定(O) 取消(O) 帮助(H) 新建(N) 打开(O) 保存(S) 重命名(M) 粘贴(P) 重命名(R) 复制(C) 粘贴(P) Ctrl+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+ Alt+F 确定(O) 取消(O) 帮助(H) 新建(N) 打开(O) 保存(S) 重命名(M) 粘贴(P) 重命名(R) 复制(C) 粘贴(P) Ctrl+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+Alt+ Alt+F 确定(O) 取消(O) 帮助(H) 新建(N) 打开(O) 保存(S) 重命名(M) 粘贴(P) 重命名(R) 复制(C) 粘贴(P) Ctrl+Alt+Alt+Alt+Alt+Alt+Alt+Alt+ Alt+F 确定(O) 取消(O) 帮助(H)

1. Configure the following settings for the user account:

Add User Add Name: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address: Add Address:

- User Name: Enter a user name for the account.

To delete a user account:

1. Click ✗ next to the user account you would like to delete. Click OK to confirm.

16.14.2 Managing Roles

Roles make it easier to manage user accounts by determining the permissions an individual user account can have. By default, a new user account is given all the permissions of the role they are assigned to.

To create a role:

1. Click the Role tab.
2. Click Add.

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1. Configure the following settings for the role:

To delete a user account:

1. Click next to the role you would like to delete. Click OK to confirm.

16.15 General

The General menu is where you can configure application settings for the client software.

To access the General menu:

- Click and then click

16.15.1 Basic

The Basic menu contains general settings for the client software.

FLIR Size Parameters Parameters Model Name: FLIR Size: 250 px Resolution: 16.0 px Color Mode: RGB Color: 0% Color: 0% Color: 0% Color: 0% Color: 0% Color: 0% Color: 0% Color: 0% Color: 0% Color: 0% Color: 0% Color: 0% Color: 0% Color: 0% Color: 0% Color: 0% Color: 0% Color: 0% Color: 0% Color: 0% Color: 0%

The Basic menu contains the following settings:

• Log Saved Time: Select the number of days you would like the client to save log entries.
• Instant Playback Time: Select the number of minutes the system will go back when you start an instant playback.

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The File menu contains the following options:

• Snapshot Path: Click Browse to select the default folder to save snapshots.
• Record Path: Click Browse to select the default folder to save video recordings.
• Config Path: Click Browse to select the folder where the client will save software config files.

Click Save to save setting changes.

PC Users: You may need to run the client software as admin to save files to enable snapshot or video recording.

16.15.3 Alarm Prompt

The Alarm Prompt menu allows you to configure audio alerts. The client will play audio alerts when events occur. You can replace the default sounds with any .wav file.

You must configure alarms in the Alarm CFG menu before the client will play alarm sounds.

• Motion Detect: Select or preview the sound that will play for motion detection.
  • Video Loss: Select or preview the sound that will play for video loss alarms.
• Disk Full: Select or preview the sound that will play for disk full alarms.
• Disk Error: Select or preview the sound that will play for disk errors.
• External: Select or preview the sound that will play for external alarms (triggered by
  sensor devices, which may not be supported on all systems).
• E-map flashes when alarm occurs: If the camera has alarms enabled and is added

to an e-map, a appears on the e-map when an event occurs.

NOTE

Click Save to save changes.

16.15.4 Version

The Version menu shows you which version of the client software you are using. It is recommended to always run the latest version of the software. To find the latest version of the client software, visit www.flir.com/security/pro, search for the model number of your product, click on your product in the search results and click on the Downloads tab

FLIR Cloud Client FLIR Cloud Client

Connecting to your System Using Smartphone or Tablet Apps

The system is compatible with iPhone, iPad and Android devices.

Platform App Name Get App	From
iPhone/iPad FLIR CloudTM Apple	App Store
Android FLIR CloudTM Google Play	Play Store

See www.flir.com/security/support for the latest list of supported apps and devices.

17.1 iPhone

FLIR Cloud™ is an iPhone app that allows you to remotely view your system.

17.1.1 Prerequisites

• Connect your system to your router using an Ethernet cable (included).
• Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.

NOTE

The app will ask for permission to send push notifications and to access Photos. It will only se cations if you enable motion-activated push notifications in the Push Config menu. It needs acc Photos to save snapshots and video clips to the local storage on your mobile device.

17.1.2 Connecting to your System on iPhone

1. Download FLIR Cloud™ for free from the App Store.
2. Tap on the FLIR Cloud™ icod() to start the app.
3. Tap Sign up and enter your email address and password to create a new account.

EXAMPLE 1 Screen On Scene Regular Mode Device ID 2 Name: 1D Systems Device ID: In 8/8/142306 3 Client Port: 37500 4 Deserms: admin 5 Password: ****** Live Item Sub > Product Sub > CONNECT

5.1. Tap Scan QR Code and line up the QR code on the top of your system using the camera on your mobile device.

Device ID: xxxxxxxxxxxxx

OR

Under Device ID, manually enter the Device ID printed on the label.

5.2. Name: Choose a name for your system of your choice.
5.3. Client Port: Enter the Client Port (default: 35000).
5.4. User Name: Enter the system's User Name (default: admin).
5.5. Password: Enter the system's Password (default: 000000).

1. Tap Connect. You will be prompted to change the system password.

Live View Overview

Live View ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨

1. Menu: Tap to bring up the Menu.
2. Display Area: Double-tap to open a channel in full screen. Swipe left or right to select a different page of channels.
3. Pages: Shows the number of pages available and highlights the currently selected page.
4. Split: Select the split-screen layout.
5. Snapshot: Tap to take a snapshot from the currently selected channel.
6. Control Bar: Contains the following options. Swipe left or right to access more options.

1. Tap to open PTZ controls.

PTZ Controls

Live View ① ② ③ ④ ⑤

1. Live Display: Swipe to move the camera. Pinch to zoom in/out.
2. Focus: Tap to show focus controls
3. Zoom: Tap to show zoom controls.
4. Iris: Tap to show iris controls.
5. Goto preset: Tap to access preset controls. Then use the sliders to select a preset and then tap the checkmark to goto the preset.

NOTE

Local Files Overview

Screenshot of a surveillance camera interface with numbered UI elements and a display screen showing a person in the background.

1. Menu: Return to Menu.
2. Files: Tap to open files.
3. File Type: Tap the options to select video files or snapshots.
4. Options: Tap to delete or export files to your device's local storage.

Exported snapshots and video files are saved to the Photos app. Video files are saved to MP4 format.

17.1.6 Using Playback Mode on iPhone

You can access recorded video on your system using your iPhone.

NOTE

You must enable Sub Stream Recording to use playback mode on mobile devices.

1. Select the date then the start and end times to playback.

2. Use the on-screen controls to control playback.

Playback Controls

Screenshot of a computer interface with numbered UI elements and a photo of an office environment

4.1. Display Area: Double-tap to open in full-screen.

4.2. Play/pause.

4.3. Time Bar: Tap inside the bar to fast forward or rewind.

4.4. Previous: Select previous video file.

4.5. Next: Select next video file.

4.6. Snapshot: Tap to take a snapshot from the selected camera.

4.7. Stop All: Stop playback on all channels.

4.8. Not supported.

4.9. Manual Record: Tap to start/stop recording to your mobile device's local storage.

410 Fast

Your cameras must have motion detection activated to receive push notifications.

To enable Push Notifications:

1. Tap ☐ to access the Menu, and then tap Push Config.

2. Tap the system you would like to configure.

1. Tap Motion Detect and then check each channel you would like to receive push notifications from.

lakeside.mydshow-fir.co Period(Day) 365 Push type Video Motion Detect Main Lobby Fireplace Main Lobby South Door Main Lobby West Main Lobby East Starwell - East Starwell - West Upper Starwell - East Users Starwell - West

1. Tap to save changes. You will now receive a notification when one of the selected cameras detect motion.

17.1.8 Using the Event List

The Event List menu shows a list of events that were sent to your device via push notifications.

NOTE

You must configure push notifications before you can use the Event List.

To access the Event List:

- Tap ☐ to access the Menu, and then tap Event List.

Event List Overview

Event List 12-12 08:10:09 Motion Detect > Channel 11 lakeside.myddra-fir.c . 12-12 08:09:35 Motion Detect > Channel 10 lakeside.myddra-fir.c . 12-12 08:09:25 Motion Detect > Channel 10 lakeside.myddra-fir . 12-12 08:08:13 Motion Detect > Channel 9 lakeside.myddra-fir.com

1. Events: Shows the details of each motion detection event. Tap the event to view the video or snapshot.
2. Delete All: Tap to delete all events in the Event List.

NOTE To delete a single event, swipe it to the left and then tap Delete. Event List 12.08.08.23 Motion Detect > Channel 9 lakeside myddos-fir.com Delete 12-12.08.08.13 Motion Detect > Channel 9 lakeside myddos-fir.com

1. View: Tap to view the video or snapshot for the selected event.

17.1.9 Using Favorites

Favorites allows you to select a group of cameras as a favorite. You can then quickly bring up the group of cameras in Live View without having to individually select each camera.

To use Favorites:

1. Select the cameras you would like to add to the group to save changes.

High priority HD system CAM 5 CAM 7 CAM 3 CAM 4 CAM 5 CAM 6 CAM 7 CAM 8 Mobile mydrolife.com m0330

NOTE

To delete cameras that have been added to the group, select the group in the group list. Then, swipe left and tap Delete.

To open Favorites in Live View:

1. Tap ☐ to access the Menu, and then tap Live View.
2. Tap 🙏, and then tap to open the group.

2. Tap + 5-Mep +

1. Select a .jpg image on your mobile device.

2. Press 🎨 and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras.

1. Select the E-Map in the Device List.

Device List E-Mail Home 9 Device HD System nsaturation 162.168 50:123 (ORANGE)

1. Tap the camera or cameras to select and then tap Connect to open the cameras.

Home CONNECT

To delete a system:

1. Tap the system you would like to delete.

2. Tap 📄. Tap OK to confirm.

17.1.12 Adding Devices Using an IP or DDNS Address (Advanced)

The app can connect directly to a device via the IP address or DDNS address as an optional advanced connectivity method or for systems that do not support FLIR Cloud™.

Prerequisites:

• The device you are connecting to must be connected to the Internet.
- You must port forward the HTTP Port (default: 80) and Client port (35000) on your router to the device's local IP address.
- To ensure connectivity, it is highly recommended to register for a free DDNS domain to use with your system.
• For more information on port forwarding and DDNS, visit www.flir.com/security/support.

To add a device using an IP or DDNS address:

1. Tap then + Live View Device Slot

1. Configure the following:

EXAMPLE

1. Tap Connect. You will be prompted to change the system password.
2. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on.
3. The app opens in Live View and streams video from your cameras.

17.2 iPad

FLIR Cloud™ is an iPad app that allows you to remotely view your system.

17.2.1 Prerequisites

• Connect your system to your router using an Ethernet cable (included).
• Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.

NOTE

For the latest list of supported apps and devices, visit www.flir.com/security/support.

NOTE

The app will ask for permission to send push notifications and to access Photos. It will only se cations if you enable motion-activated push notifications in the Push Config menu. It needs acc Photos to save snapshots and video clips to the local storage on your mobile device.

17.2.2 Connecting to your system on an iPad

1. Install FLIR Cloud™ for free from the App Store.

2. Tap on the FLIR Cloud™ icon) to start the app.

3. Tap then

4. Tap Device Manager.

5. Tap Add.

EXAMPLE

Setting C:\Users\Storage File\New Device 1 Start Sampling 2 Register Mode: Desktop 13 Name: HD Systems 3 Studio ID: InDB/Hi43Bcb 4 NewPort: 30000 5 User Name: admin 6 Password: ****** 7 Channels: 8 List View 9 Playback Start Live View

6.1. Tap Start Scanning and line up the QR code on the top of the system using the camera on your device.

Device ID: xxxxxxxxxxxx

OR

Under Device ID, manually enter the Device ID printed on the label.

6.2. Name: Choose a name for your system of your choice.
6.3. Client Port: Enter the Client Port (default: 35000).
6.4. User Name: Enter the system's User Name (default: admin).

Live View Overview

Camera navigation interface with numbered UI elements for tracking and viewing operations

1. Display area: Double-tap to open camera in full screen.
2. Favorites: Slide to select favorites.
3. Disconnect: Disconnect from all open cameras.
4. Add to favorites: Add the current view to favorites.
5. Snapshot: Tap to take a snapshot from the currently selected channel.

NOTE

You can view or share snapshots using the Photos app.

1. Change display view.
2. Not supported.
3. Manual record: Tap to start/stop manual recording from this channel.

4. Not supported.

5. Slide the middle controls to the right to access PTZ controls.

Screenshot of a video editing software interface showing two identical computer monitors with UI controls and a 'PPT Date' display.

PTZ Controls

Photo of a computer setup with multiple monitors and labeled icons, showing a thermal imaging display on screen.

NOTE

You must enable Substream Recording to use playback mode on mobile devices.

To use Playback Mode:

1. From Live View tap then
2. In Portrait Mode: Tap +, select the start time and end time for your search, and select the camera you would like to playback.

OR

In Landscape Mode: Select the start time and end time for your search, and drag the camera you would like to playback to the display area.

Security camera interface screenshot showing vehicle detection and navigation panels with Chinese text labels

1. Use the playback controls.

Playback Controls

Front ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑪ ⑩

1. Display area: Double-tap to open camera in full screen.
2. Play/pause.
3. Previous file.
4. Disconnect: Disconnect from the currently selected camera.
5. Not supported.
6. Snapshot: Tap to take a snapshot from the currently selected camera.
7. Change display view.
8. Menu.
9. Next file.
10. Time range: Tap to change the range of time shown in the time bar.
11. Time Bar: Tap inside the bar to fast forward or rewind.

NOTE

1. Tap a video file to open it.

Configuration Device Manager Channel Config Radio Config Local File Radio-set Config FlashSet Local Config Help Local File 201404231-1-15/03.doc 20140423-1-15/03.doc

To delete videos:

1. Tap Edit.

2. Select the videos you would like to delete and up

17.2.7 Enabling Push Notifications

You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion. Once you have received a push notification, you can

FLIFT Cloud RLP Cloud H2_Server Channel 1 Bluetooth Cloud 2014-04-03 16:13:09 RLP Cloud H2_Server Channel 1 Bluetooth Cloud 2014-04-03 16:13:88 RLP Cloud H2_Server Channel 1 Bluetooth Cloud 2014-04-03 16:12:47

NOTE

Your cameras must have motion detection activated to receive push notifications.

To enable Push Notifications:

1. From live view, tap then

1. Tap Push Config.

2. Tap the slider for the system you would like to configure.

1. Tap Motion Detect then check each channel you would like to receive push notifications from.

Configuration Device Manager Channel Config Pute Config Local File Baby-net Config HostCount Local Config Help Pute Config HD System Pencil: no Stop Type: Playbox HKEY MODE1 PHASE CAM2 CAM3 CAM4 CAM5 CAM6 CAM7 CAM8 Survey Site ID

1. Under Type, select Playback to attach a video file with each push notification. Or, select Picture to attach a still image of the camera that detected motion.
2. Tap OK to save changes. Whenever the selected cameras detect motion, you will receive a notification.

17.2.8 Using the Event List

The Event List menu shows a list of events that were sent to your device via push notifications.

17.2.9 Using Favorites

Favorites allows you to select a group of cameras as a favorite. You can then quickly bring up the group of cameras in Live View without having to individually select each camera.

To create favorites:

1. In Live View, lap to save the cameras that are currently open as a favorite.

2. Enter a name for the favorite and tap OK.

To open favorites in Live View:

• In Live View, slide the dial to cycle through favorites.

Street photo with visible store signboards and vehicle detection bounding boxes

To edit favorites:

1. From live view, tap then

2. Tao Favorites.

17.2.10 Using the E-Map

E-Map allows you to place cameras over a still image. For example, you can use the E-Map to create a virtual map of your cameras over a floor plan of your home or business.

To add an E-Map:

1. Tap Add.

1. Select a .jpg image file on your mobile device.

Photo Camera Roll 1

Floor plan diagram with numbered annotations and control points, likely from a game or game interface

4.1. Select Image: Select a different image file to use for your E-Map.
4.2. Add Camera: Tap + to select cameras to add to your E-Map. Then drag the
camera to place it on the E-Map.
4.3. Delete E-Map.

1. When you are finished editing the E-Map, tap Save and enter a name for the E-Map to save changes.

To open cameras using the E-Map:

1. In live view, tap + on an empty display window and select the E-Map.

1. Tap a camera from the E-map to open.

Screenshot of a mobile app interface displaying a floor plan with location markers and navigation controls

17.2.11 Using the Device Manager

Device Manager allows you to manage your systems.

To access Device Manager:

1. From live view, tap then
2. Tap Device Manager.
   To delete a system:
3. Tap the system to select it.
4. Tap ☐. Tap Yes to confirm.

• You must port forward the HTTP Port (default: 80) and Client port (default: 35000) on your router to the device's local IP address.
• To ensure connectivity, it is highly recommended to register for a free DDNS domain to use with your system.
• For more information on port forwarding and DDNS, visit www.flir.com/security/support.

To add a device using an IP or DDNS address:

1. Install FLIR Cloud™ for free from the App Store.

2. Tap on the FLIR Cloud™ icon to start the app.

3. Tap then

4. Tap Device Manager.

5. Tap Add.

Curing action Medical Manager General & Help Public Cards Local Map Home & Digital Accessories Local Map Help

1. Configure the following:

EXAMPLE

6.7. Channel Amount: Enter the number of channels your system has.

1. Tap Start Live View. You will be prompted to change the system password.
2. Enter a new 6 character password and tap OK. This password will be used to log on
   to your system from now on.
3. The app opens in Live View and streams video from all connected cameras.

17.3 Android

FLIR Cloud™ allows you to remotely view your system on Android devices.

17.3.1 Prerequisites

• Connect your system to your router using an Ethernet cable (included).
• Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.

NOTE

For the latest list of supported apps and devices, visit www.flir.com/security/support.

17.3.2 Connecting to your System on Android

1. Download FLIR Cloud™ for free from the Google Play Store.
2. Tap on the FLIR Cloud™ icon() to start the app.
3. Tap Sign up and enter your email address and password to create a new account.
4. Tap 📋 then +

1. Configure the following:

5.2. Name: Choose a name for your system of your choice.
5.3. Client Port: Enter the Client Port (default: 35000).
5.4. User Name: Enter the system's Username (default: admin).
5.5. Password: Enter the system's Password (default: 000000).

1. Tap Connect. You will be prompted to change the system password.

2. Enter a new 6 character password and tap OK. This password will be used to log on to

your system from now on.

1. The app opens in Live View and streams video from your cameras.

17.3.3 Live View Interface

You can use FLIR Cloud™ in portrait and landscape mode.

Live View Overview

6.1. Quick Playback: Tap to start/stop quick playback.
6.2. PTZ Controls: Open/close PTZ controls. PTZ camera required (not included).
6.3. Streaming Quality: Open/close streaming quality panel.
6.4. Not supported.
6.5. Not supported.
6.6. Not supported.
6.7. Digital Zoom: Tap to activate digital zoom mode. Pinch to zoom in/out.
6.8. Color Settings: Tap to access color controls for the currently selected camera.

1. Manual record: Tap to start/stop manual recording.

2. Access Favorites.

3. Connect/disconnect all: Connect to/disconnect from all previously added cameras.

4. Device List: Tap to open a list of devices. You can use the Device List to open multip systems or cameras at once.

17.3.4 Controlling PTZ Cameras

If you have PTZ cameras (not included), you can control them from the app.

To control PTZ cameras:

1. Tap the display area the PTZ camera is connected to.

2. Tap to open PTZ controls.

PTZ Controls

1. Iris: Tap to show iris controls.
2. Goto preset: Tap to access preset controls. Then use the sliders to select a preset and then tap the checkmark to goto the preset.

17.3.5 Viewing Snapshots and Videos with Local Files

If you have saved snapshots or videos using the app, you may open them with Local Files To access Local Files:

- Tap to access the Menu, and then tap Local Files.

Screenshot of a surveillance camera interface with numbered UI elements for tracking and navigation

1. Menu: Return to Menu.
2. Files: Tap to open files.
3. File Type: Tap the options to select video files or snapshots.

4. Options: Tan to share delete or export files to your device's local storage

5. Tap + and select a channel to playback.

Live Preview +

1. Select the date then the start and end times to playback.

2. Use the on-screen controls to control playback.

Playback Controls

Screenshot of a surveillance camera interface with numbered annotations pointing to a room photo and a 'OK' button.

17.3.7 Enabling Push Notifications

You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion. Once you have received a push notification, you can select it to open live video or a snapshot attachment from the camera that detected motion

9:51 WED PHELLS 2 2014 04 02 09:51:40 MILKAN EBITDA HCD System 2nd - Overcast WED PHELLS BELL

NOTE

Your cameras must have motion detection activated to receive push notifications.

To enable Push Notifications:

1. Tap ☐ to access the Menu, and then tap Push Config.

2. Tap the system you would like to configure.

1. Tap Motion Detect and then check each channel you would like to receive push notifications from.

HD System Period(Day): 348 Push type: Video Motion Detect CAM 1 CAM 2 CAM 3 CAM 4 CAM 5 CAM 6 CAM 7

1. Under Push type, select Video to attach a video clip to each push notification. Or, select Image to attach an image to each push notification.

2. Tap √ to save changes. You will now receive a notification when one of the selected cameras detect motion.

17.3.8 Using the Event List

The Event List menu shows a list of events that were sent to your device via push notifications.

NOTE

You must configure push notifications before you can use the Event List.

To access the Event List:

-

1. Tap to access the Menu, and then tap Favorites.
2. Tap a group to configure an existing group.

NOTE Tap to create a new group and then enter a name for the new group.

1. To add cameras to the group, up.
2. Select the cameras you would like to add to the group into save changes.

High priority HD System CAI 5 CAI 2 CAI 3 CAI 4 CAI 5 CAI 6 CAI 7 CAI 8 mountainView 190. TSS 01.122

NOTE To delete cameras that have been added to the group, select the group in the group list. The and hold to delete cameras from the group.

To open Favorites in Live View

17.3.10 Using the E-Map

E-Map allows you to place cameras over a still image. For example, you can use the E-Map to create a virtual map of your cameras over a floor plan of your home or business.

To add an E-Map:

1. Tap ☐ to access the Menu, and then tap E-Map.
2. Tap

E-Map No file

1. Select a .jpg image on your mobile device.
2. Press 🎨 and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras.

1. Select the E-Map in the Device List.

E-Mail Home 9 Device HD System Mounterview 162.168 50.123 CONNECTED

1. Tap the camera or cameras to select and then tap Connect to open the cameras.

Floor plan diagram with labeled rooms and directional arrows, including a highlighted section labeled 'A'

To delete a system:

1. Tap the system you would like to delete.

2. Tap 📄. Tap OK to confirm.

17.3.12 Adding Devices Using an IP or DDNS Address (Advanced)

The app can connect directly to a device via the IP address or DDNS address as an optional advanced connectivity method or for systems that do not support FLIR Cloud™.

Prerequisites:

• The device you are connecting to must be connected to the Internet.
- You must port forward the HTTP Port (default: 80) and Client port (default: 35000) on your router to the device's local IP address.
- To ensure connectivity, it is highly recommended to register for a free DDNS domain to use with your system.
• For more information on port forwarding and DDNS, visit www.flir.com/security/support.

To add a device using an IP or DDNS address:

1. Tap then + Live View Device Slot

1. Configure the following:

EXAMPLE

1. Tap Connect. You will be prompted to change the system password.

2. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on.

1. The app opens in Live View and streams video from your cameras.

Remote Viewing On Internet Explorer

You can also view your system remotely using Internet Explorer (version 8 or later required). In order to view your system on Internet Explorer over the Internet, you must set up DDNS and port forwarding.

NOTE

Remote viewing is only compatible with Internet Explorer. Mozilla Firefox, Opera, Safari, and other browsers are not supported.

18.1 Prerequisites

• The HTTP Port (default: 80) and Client Port (default: 35000) must be port forwarded to your router.
• You must create a DDNS account, and have the DDNS settings configured in your NVR. For details, 20 DDNS Setup (Advanced), page 159.
• The NVR must have internet access.

To view your system using Internet Explorer:

1. Open Internet Explorer. It is recommended to select Run as Administrator when opening Internet Explorer to ensure full functionality.
2. In the address bar, enter your system's IP address or DDNS address followed by the HTTP Port (default: 80). For example, http://192.168.1.1:80 or http://tomsmith.myddns-flir.com:80.

1. An attention bar appears at the top or bottom of the screen to prompt you to install ActiveX plugins, click Install or Allow and follow the prompts to install the plugins.

2. Enter the system user name and password (by default admin / 000000).

3. Select LAN to connect using the main (high quality) stream. Select WAN to use the substream to conserve bandwidth and for improved performance when connecting over the Internet.

4. Click Loan to loa in.

5. Double click on cameras in the camera list to open them in live view.

Screenshot of a video editing software interface showing four preview panels with small icons and control buttons

18.1.1 IE Live Display Overview

NOTE

Some options are not available in WAN mode.

Flir ① ② ③ ④ ⑤ ⑥

1. Camera Controls:

2.1. Digital zoom: Click and drag to select the zoom area.
2.2. Manual record.
2.3. Snapshot.
2.4. Mute/unmute.
2.5. Close.

NOTE

Manual Recordings are saved to C:\RecordDownload. Snapshots are saved to C:\PictureDownload. You must select Run as Administrator when you open Internet Explorer to use these functions

1. Live View Controls:

2. Start Talk: Click to enable 2-way audio.

3. Instant Record: Not supported.

4. Local Play: Open recorded or back up video files (.dav) saved on the local computer.

5. Live View Toolbar:

① ② ③ ④

Screenshot of a video editing software interface with labeled panels and toolbars

2.1. Select the date you would like to playback.
2.2. Select the channel or channels you would like to playback from. The time bar will populate with times that have video available.
2.3. Click in side the time bar to start playback.

RTSP Streaming (Advanced)

RTSP streaming allows you to stream video from a specific camera using a web address. It is an optional connectivity method used by 3rd party software applications.

NOTE

The instructions in this section are using VLC Media Player. VLC Media Player is a free software provided at www.videolan.org. FLIR cannot provide support for VLC Media Player or any other 3rd party software. Please contact the software vendor for technical support related to 3rd party software applications.

To connect to the video stream using VLC Media Player:

1. Open VLC Media Player.
2. Click Media>Open Network Stream.

File Edit & View Open Pro... Ctrl+V Open Pathable... Ctrl+V Open Path... Ctrl+V Open Pathable... Ctrl+V Open Pathable: Open Pathable: Ctrl+V Open Pathable: Ctrl+V Open Pathable: Ctrl+V Open Pathable: Ctrl+V Open Pathable: Ctrl+V Open Pathable: Ctrl+V Open Pathable: Ctrl+V Open Pathable: Ctrl+V Open Pathable: Ctrl+V Open Pathable: Ctrl+V Open Pathable: Ctrl+V Open Pathable: Ctrl+V Open Pathable: Ctrl+V Open Pathable, Ctrl+V Open Pathable, Ctrl+V Open Pathable, Ctrl+V Open Pathable, Ctrl+V Open Pathable, Ctrl+V Open Pathable, Ctrl+V Open Pathable, Ctrl+V Open Pathable, Ctrl+V Open Pathable, Ctrl+V Open Pathable, Ctrl+V Open Pathable, Ctrl+V Open Pathable, Ctrl+V Open Pathable, Ctrl+V

1. Enter the RTSP address in the following format:

2. rtsp://:@:/cam/realmonitor?channel=&subtype=

3. : The user name of the system (default: admin).
4. : The password for the system (default: 000000).
5. : The IP address of the system.

In order to view the RTSP stream over the Internet, you must port forward the RTSP port (default: 554) on your router to the system's IP address.

• : The RTSP port (default: 554) of the system.
• : The number of the channel you would like to stream from.
• : Enter 1 for the Sub Stream of the camera or 0 for the Main Stream. It is recommended to use the Sub Stream if connecting over the Internet.

The example below shows the correct format to connect to the Sub Stream on channel

1.

Open Media Network Protocol Server: www.100.com code: 300.000.00, 452, 488, 56, 174, 954 (www.boswimontel.Macrom-Backpage=1) http://www.boswimontel.macrom http://www.boswimontel.macrom Show page status Copy Cancel

DDNS Setup (Advanced)

Free DDNS service is available as an optional connectivity method to connect to your system over the Internet.

FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud

NOTE

Except where noted, the instructions in this section are the same on PC or Mac.

20.1 Accessing your System within a Local Network (LAN)

You can connect to your system through using the Client Software through the local area network (LAN). It is recommended to confirm connectivity over a local network before setting up your system for DDNS connectivity.

NOTE

To complete the steps below, your computer must be on the same network as your system.

1. Reconnect the power adapter to power the system back on.

graph LR
    A["Internet\n(not required for\ncal viewing)"] --> B["Router"]
    C["Computer"] --> B
    B --> D["Security System\n(may not be exactly as shown)"]

20.1.2 Step 2 of 3: Obtain the System's Local IP Address

1. Right-click to open the Quick Menu and click Info. Enter the system user name (default: admin) and password (default: 000000).

Device ID Device Name: 104% AM247 2.5000000000000000000000000000000000000000000000000000000000000000000000000000000000000 Dial Dia Dial Dia A: 12.3% B: 12.3% C: 12.3% D: 12.3% E: 12.3% F: 12.3% G: 12.3% H: 12.3% I: 12.3% J: 12.3% K: 12.3% L: 12.3% M: 12.3% N: 12.3% O: 12.3% P: 12.3% Q: 12.3% R: 12.3% S: 12.3% T: 12.3% U: 12.3% V: 12.3% W: 12.3% X: 12.3% Y: 12.3% Z: 12.3% W/ Auto W/ Auto W/ Auto W/ Auto W/ Auto W/ Auto W/ Auto W/ Auto W/ Auto W/ Auto W/ Auto W/ Auto W/ Auto W/ Auto W/ Auto W/ Auto W/ Auto W/ Auto W/ Auto W/ Auto W/ Auto W/ Auto W/ Auto W/ Auto W/ Auto W/ Auto

2 Write down the IP Address of the system

1. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login.

FLIR Cloud User Name: admin Password: ****** Reminder Password { Begin } { Fail }

1. The client scans your LAN for connected systems. Check your system (a) and click Add (b).

FLIR ① ②

1. Enter the password for your system (default: 000000) and click OK.

6 If this is the first time you are connecting you will be prompted to change the system

1. Enter a new 6 character password and click OK. This password will be used to connect to your system from now on.

Please update your system's password. Cancel OK

1. Click

1. Click and drag Default Group to the display window to open your cameras in live view.

FLIR Color FLIR Color

Result

To set up remote connectivity with your system, you must:

1. Port forward the HTTP port (default: 80) and Client port (default: 35000) on your router to your system's IP address.
2. Create a DDNS account.
3. Enable DDNS on the system.
4. Test the remote connection by entering your DDNS address in the client software.

20.2.1 Step 1 of 4: Port Forwarding

You must port forward the HTTP port (default: 80) and Client port (default: 35000) on your router to your system's IP address before you can remotely connect to your system. There are several methods to port forward your router:

• Use the Auto Port Forwarding Wizard (PC only) to port forward the required ports (see www.flir.com/security/pro for details). For instructions, see the Auto Port Forward Wizard manual on www.flir.com/security/pro.
• Manually port forward the required ports on your router to your system's IP address by following your router manufacturer's instructions. For more information on port forwarding, see the reference guides on www.flir.com/security/pro.

NOTE

If the above ports are not forwarded on your router, you will not be able to access your system remotely.

20.2.2 Step 2 of 4: Create a DDNS Account

To setup your free FLIR DDNS account:

1. In your browser, go to http://ddns.myddns-flir.com and click Create Account.

FLIR

Login
▶ Create Account
Lost Password

1. Complete the System Information fields:

2. Product License: Select your product model from the Product License drop down menu (i.e. DNR800 Series).

3. - : Enter the MAC address of your system.

To find the MAC address, right-click to open the Quick Menu and click Info.

Design ID: 2014-0375 Design Type: 2.6 GB/GB Parameters: 1.0 GB Parameters: 1.0 GB Application Rate: 100% (40.0%) Application Status: Normal Application Name: 100% Application Type: Normal Application Time: 100% Application Duration: 100% Application Security: 100% Application Privacy: 100% Application Security Mask: 100% Application Security Mask Mask: 100% Application Security Mask Mask Mask: 100% Application Security Mask Mask Mask Mask: 100% Application Security Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Mask Copyright © 2014-0375 Copyright © 2014-0375

- URL Request: Choose a URL for your DDNS connection (i.e. your name, your company or business name, or anything of your choice).

System Information Product License DNR200 - Product Code> - URL Request myddns-fir.com What is this? Create New Account

1. Click Create New Account.
2. Your account information will be sent to you at the email Address you used in Step 2. You will need this information for remote access to your system. Record your information below:

Domain name/URL Request:
Response ID:

2.

Click and then click Network>DDNS. Network CONNECTION MINT HOLD P FILTER COMPL FTP TCP/IP SNR Type AMDOS FSR Device Name (100) Protocol OK Cancel Apply

1. Check Enable.
2. Under Domain Name, enter the Domain Name/URL Request your received in the email after registering for DDNS.
3. Under User Name, enter your DDNS User Name.
4. Under Password, enter your DDNS Device password.
5. Click OK to save your settings.

NOTE

Please allow 10-15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect.

20.2.4 Step 4 of 4: Connect to the System's DDNS Address

NOTE

Please allow 10–15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect.

1. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login.

FLIR Cloud User Name: admin Password: ****** Register for Password { Login } { Get }

1. Click Add Device.

FLIR Cloud Current Portion Name: FLIR Status: Normal File Name: Normal Access: Normal Add: Cancel Add: Cancel

Add Device Input Info Device Name: HD System Group Name: Default Group Type: DVR IP/DNS Address: Iomewith myddrs-flir.com Port: 35000 User Name: admin Password: ****** Retrieve Info Device Information Serial Number: Video Input: Video Output: Alarm Input: Alarm Output: Add More Add Cancel

5.1. Check By IP/Domain to add a system using the DDNS address.
5.2. Device Name: Choose a name for your system of your choice.
5.3. IP/DDNS Address: Enter the Domain Name/URL Request you received in the email when you registered for DDNS followed by .myddns-flir.com.

NOTE

For example, if your Domain Name!!! Request is tomorrow, actor tomorrow makes his

1. Enter a new 6 character password and click OK. This password will be used to connect to your system from now on.

Please update your system's password. Cancel OK

1. Click

1. Click and drag Default Group to the display window to open your cameras in live view.

Screenshot of a software interface with a blue progress bar and Chinese text labels at the bottom

Congratulations! You can now connect over the Internet to view and playback video on your computer.

Connecting a PTZ Camera (DNR800 Series)

You can connect PTZ cameras (not included) to the system. FLIR IP PTZ cameras can accept PTZ commands directly through the Ethernet cable or you can connect PTZ cameras to the RS485 connectors on the back of the system.

To connect a FLIR PTZ camera to the system:

1. Connect the camera Ethernet cable to one of the PoE Ports on the system. OR

Connect the camera to the local network (LAN) and then add it to the NVR. See 5.11 Connecting Cameras to the Local Area Network (LAN), page 12 for details.

1. Right-click and click Main Menu. Enter the system user name (default: admin) and password (default: 000000) if prompted.

2. Click >Setting>Pan/Tilt/Zoom.

GENERAL DISPLAY FPC Type Access PANTAT DISCM ACCOUNT Begin Before OFFSET UPDATE Channel: 12 FPC Type: Reverse OK Cancel Apply

1. Under Channel, select the channel your PTZ camera is connected to.
2. Under PTZ Type, select Remote. This allows the system to control the PTZ functions over the Ethernet cable.
3. Click OK. You can now control your PTZ camera using the system.

To connect a PTZ camera to the system via RS485:

1. Connect the camera Ethernet cable to one of the PoE Ports on the system.

OR

Connect the camera to the local network (LAN) and then add it to the NVR. See 5.11

Connecting Cameras to the Local Area Network (LAN), page 12 for details.

ETHERNET

1. Right-click and click Main Menu. Enter the system user name (default: admin) and

password (default: 000000) if prompted.

1. Click >Setting>Pan/Tilt/Zoom

1. Click OK. You can now control your PTZ camera using the system.

21.1 Controlling a PTZ Camera (Local NVR)

1. In Live View, double-click the channel that has the PTZ camera connected to open in full-screen.
2. Right-click and click PTZ. Enter the system user name and password if prompted. The PTZ menu opens.
3. Use the on-screen PTZ controls to control the camera.

PTZ Controls

Speed 5 Zoom Focus Iris

1. Direction keys: Click to pan and tilt the camera. Click SIT to stop the current action.

2. Mouse PTZ: Click to activate mouse PTZ mode. In mouse PTZ mode:

3. Click and drag to move the camera.

4. Use the scroll wheel to zoom in and out.
   • Right-click to exit and return to normal PTZ controls.

5. Zoom/Focus/Iris: Click +/- to adjust the zoom, focus, and iris.

6. Advanced controls: Click to open advanced PTZ controls.

7. Speed: Enter the PTZ speed.

21.2 Advanced PTZ Controls

Advanced PTZ controls can be used to save camera positions and cycle through various positions, and automate camera actions.

To open advanced PTZ controls:

Advanced PTZ controls overview:

Speed 5 Zoom Focus Iris No. ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ ⑪

1. No.: Select the number of the action you want to perform.
2. Not supported.
3. PTZ camera menu: Click to open the camera's OSD menu. This may not be supported on all camera models.
4. Preset: Click to call the selected preset.
5. Autopan: Click to start autopan. During autopan, the camera will continuously pan 360".
6. Tour: Click to run the selected tour.
7. Flip: Click to flip the camera 180".
8. Pattern: Click to run the selected pattern.
9. Reset: Click to move the camera to the home position.
10. Auto scan: Click to run the selected autoscan.
11. Aux: Click to open the aux menu, where you can set up Presets, Tours, Patterns, and Auto Scans.

21.2.1 Presets

Presets will save a camera position for quick retrieval.

21.2.2 Tours

Tours will cycle through a set of presets.

To create a tour:

1. Click to open the aux menu.
2. Click the Tour tab.

PAN TILT/ZOOM Preset Tour Pattern Border Preset 1 Patrol No 0 Add Preset Del Preset Del Tour

1. Under Patrol No., select the tour you would like to configure.
2. Under Preset, select a preset you would like to add to the tour.
3. Click Add Preset.
4. Repeat steps 4 and 5 to add additional presets to the tour.

NOTE

Click Del Tour to clear all presets from a tour.

To run a tour:

- Under No., select the number of the tour you would like to go to and click

21.2.3 Pattern

Patterns automatically cycle the camera between two positions.

- Under No., select the number of the pattern you would like to go to and click

21.2.4 Auto Scan

An auto scan automatically cycles between a left and right point.

To create a new auto scan:

1. Click to open the aux menu.

2. Click the Border tab.

PAN-TILT-ZOOM Preset Tour Pattern Border Left Right

1. Move the camera into the desired left position and click Left.
2. Move the camera into the desired right position and click Right.

To run an auto scan:

- Click

DNR800 Series Hard Drive Installation

The system comes with a pre-installed 3.5" SATA hard drive. You can install up to four hair drives up to a maximum size of 6TB each.

22.1 Installing a Hard Drive

CAUTION

Make sure that the system is OFF and the power cable is disconnected before removing/installing the hard drive.

To install the hard drive:

1. Power off the system, and unplug all cabling from the system.
2. Remove the top panel screws (2x). Slide the top panel back and then lift to remove it from the system.

Front view of a network equipment rack with multiple Ethernet ports and indicator lights (no visible text or labels)

1. Remove the hard drive bracket screws (4x) and lift the hard drive bracket out of the system.

Two-panel image showing a server rack and a computer motherboard with visible wiring (no text or symbols)

1. Place the hard drive bracket over the hard drive with the screw holes aligned. Insert the hard drive screws (4x) to secure the hard drive to the bracket.

2. Place the hard drive bracket into the system, and replace the hard drive bracket screws (4x). The SATA data and power connectors on the hard drive should face the rear of the system.

1. Connect the SATA data and power cables to the hard drive.

1. Replace the top cover and top cover screws (2x).

NOTE

After installation, you must format the hard drive in order to use it with the system. See 22.3 Forma-ling Hard Drives, page 177.

22.2 Removing the Hard Drive

Make sure that the system is OFF and ALL power adapters have been disconnected before removing/installing the hard drive.

1. Remove the hard drive bracket screws (4x) and lift the hard drive bracket out of the system.

Two-panel image showing a server rack connected to an internal network device, with no visible text or symbols.

1. Remove the hard drive screws (4x) to detach the hard drive from the hard drive bracket.

Close-up of a mechanical device with a yellow label and black screwdriver inserted, showing internal components (no readable text or symbols)

1. Replace the hard drive bracket and hard drive bracket screws (4x). Replace the top cover and top cover screws (2x)

NOTE

After installation, you must format the hard drive in order to use it with the system. See 22.3 Formatting Hard Drives, page 177.

1. From the Main Menu, click X and then click Storage>HDD Manager.

SINEMA HEDEMAPLES RECORDS SATA 1 Status Name: Type SATA 1 Status With HSD - Normal First Save First Group SATA 1 SATA 1 SATA 1 SATA 1 SATA 1 SATA 1 SATA 1 SATA 1 SATA 1 SATA 1 SATA 1 SATA 1 SATA 1 SATA 1 SATA 1 SATA 1 SATA 1 SATA 1 SATA 1 SATA 1 SATA 2 SATA 2 SATA 2 SATA 2 SATA 2 SATA 2 SATA 2 SATA 2 SATA 2 SATA 2 SATA 2 SATA 2 SATA 2 SATA 2 SATA 2 SATA 2 SATA 2 SATA 2 SATA 2 SATA 2 SATA 3 SATA 3 SATA 3 SATA 3 SATA 3 SATA 3 SATA 3 SATA 3 SATA 3 SATA 3 SATA 3 SATA 3 SATA 3 SATA 3 SATA 3 SATA 3 SATA 3 SATA 3 SATA 3 SATA 3 SATA 4 SATA 4 SATA 4 SATA 4 SATA 4 SATA 4 SATA 4 SATA 4 SATA 4 SATA 4 SATA 4 SATA 4 SATA 4 SATA 4 SATA 4 SATA 4 SATA 4 SATA 4 SATA 4 SATA 4 SATA 5 SATA 5 SATA 5 SATA 5 SATA 5 SATA 5 SATA 5 SATA 5 SATA 5 SATA 5 SATA 5 SATA 5 SATA 5 SATA 5 SATA 5 SATA 5 SATA 5 SATA 5 SATA 5 SATA 5 SATA 6 SATA 6 SATA 6 SATA 6 SATA 6 SATA 6 SATA 6 SATA 6 SATA 6 SATA 6 SATA 6 SATA 6 SATA 6 SATA 6 SATA 6 SATA 6 SATA 6 SATA 6

1. Select the hard dive you would like to format and then click Format. Click OK to confirm
2. Click OK to save changes. The system will restart to complete the formatting process.

Troubleshooting

When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling FLIR Technical Support:

Error	Possible Causes Solutions
System is not receiving power, or is not powering up.	Cable from power adapter is loose or is unplugged.	Confirm that all cables are connected correctly.Confirm that the power adapter is securely connected to the back of the unit.
	Power switch is set to OFF (●) position.	Confirm that the power switch is in the ON (I) position.
	Cables are connected, but system is not receiving sufficient power.	Confirm that the system is powered on (LED indicators on the front should be ON).If the unit is connected through a power bar or surge protector, try bypassing the bar and connecting the power directly to the wall outlet.Confirm that there is power at the outlet:Connect the power cable to another outlet.Test the outlet with another device (such as a lamp or phone charger).
Hard drive is not detected by the system.	Hard drive cables are loose or not properly connected.	Remove the housing and check that hard drive cables are firmly connected.
	There is no hard drive in the system.	Open the housing and install compatible hard drive. Make sure to format the drive after

Troubleshooting23

Error Possible Causes Solutions
• Mouse not detected by system.	• Mouse cable is not firmly connected to the system.Mouse is not connected to the system.	• Firmly connect the mouse cable to one of the USB ports.
	• System needs to be reset • Power off the system (disconnect power cable). Firmly connect a USB mouse to one of the USB ports. Reconnect the power cable to the DC 12V port on the rear panel.
• There is no picture on selected channels / camera picture is not being displayed.	• Camera cables are loose or have become disconnected.	• Check the camera video cable and connections.• Disconnect and reconnect the cable at the system and at the camera.• Try moving the camera to another channel or use another cable.
• The system beeps at startup.	• The beep at startup is normal.
• The system beeps during motion detection.	• Motion detection is enabled and the alarm buzzer is activated.	• Open the Main Menu andclick Event>Motion>Motion Detect. Uncheck Buzzer for each channel and click Apply.
• I am not receiving email notifications.	• Email notification is disabled.	• Ensure you have configured email notification. For details, see 14.3.5 Configuring Email Alerts, page 57.
	• Send Email setting not enabled in Event menu.	• Make sure that Send Email is enabled for any events you want to be notified of.

DNR800 Series System Specifications

24.1 System

Operating System	Embedded LINUX
Pentaplex	Simultaneous View, Record, Playback, Backup, and Remote Monitoring
Number of Channels 16/32/64 Channels

24.2 Inputs/Outputs

Video IN 16 PoE Video Input
Videc OUT	No
VGA OUT	Yes
HDMI Yes
Audio IN 1 Line IN (RCA) for service only
Audio OUT 1 Line OUT (RCA) for service only
USB Port 1 at the back, 1 at the front
Alarm IN/OUT 16 IN / 6 OUT
Video Output Resolution	3840x2160, 1820x1080, 1280x1024, 1280x720, 1024x768
PTZ Control FLIR IP PTZ cameras only

24.3 Display

Display Split 16 ch: 1/4/9/16	32/64 ch: 1/4/9/16/32
Live Display Speed 16 ch: 240fps NTSC, 200fps	PAL32 ch: 480fps NTSC, 400fps PAL64 ch: 960fps NTSC, 800fps PAL
OSD Camera Title, Time, Camera Lock, Motion	Detection, Recording Status
Record Schedule By hour, by day, by recording	mode, by motion, by alarm, by channel
Pre Recording Max. 4 seconds
Post Recording Max. 5 minutes
Reliability Watch-Dog, auto-recovery after power failure
Covert Video	Yes

24.5 Playback and Backup

Playback Channel 1/4/8/15
Playback Speed Variable Max 16x
Playback Players Backup Player
Search	By time & event
Log Search Up to 1,000 lines for motion detected, configura-tion changes, connects/disconnects and video loss
Audio Play Yes (audio camera required)

24.6 Storage & Archive

Storage Up to 4 HDDs (SATA), plus external eSATA
Maximum Capacity	4x6TB (up to 24TB total)
Backup Media	USB flash drive & HDD
Backup File Format	DAV or ASF file

24.7 Connectivity

Cloud Connection	FLIR CloudTM
Supported Operating Systems	WindowsTMMac OSX
Unit Weight 10.3lbs / 4.7kg
Dimensions (W x H x D) 17.3 x 16.4 x 2.8" / 440 x 417 x 75mm (1.5U)
Operating Temperature 14" - 131°F / -10° - 55°C
Humidity 10 ~ 90% RH

24.9 Recording Resolution (Pixels) & Speed (FPS — Frames per second)

Model FPS		720p(1280x720)			1080p(1920x108-0)	3MP(2048x153-6)	4MP(2688x152-0)	4K(3840x216-0)
16 ch	Total 460	460	460	460	460
	Per channel	30	30	30	30
32 ch	Total 960	960	960	960	960
	Per channel	30	30	30	30
64 ch	Total 1920	1920	1920	1920	1920
	Per channel	30	30	30	30

As our products are subject to continuous improvement, FLIR Systems, Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation. E&OE

Notices

This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage.

However, it is imperative that the user follows the guidelines in this manual to avoid improper usage which may result in damage to the unit, electrical shock and fire hazard injury.

In order to improve the feature functions and quality of this product, the specifications are subject to change without notice from time to time.

25.1 FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.

Website

www.flirsecurity.com/pro

Technical Support

1-866-816-5919

Customer Service

1-866-344-4874

Copyright

© 2016. FLIR Systems, Inc.

All rights reserved worldwide. Names and marks appearing herein are either registered trademarks or trademarks of FLIR Systems and/or its subsidiaries. All other trademarks, trade names or company names referenced herein are used for identification only and are the property of their respective owners.

Legal disclaimer

Specifications subject to change without further notice. Camera models and accessories subject to regional market considerations. License procedures may apply. Products described herein may be subject to US Export Regulations. Please refer to [e-mail] with any questions.