DNR532R16 - Security Camera FLIR - Free user manual and instructions

USER MANUAL DNR532R16 FLIR

Instruction Manual DNR500 SERIES

Front view of a black Sony 5.0K television studio computer interface (no visible text or symbols on the device body)

Instruction Manual

DNR500 SERIES

Thank you for purchasing this product. FLIR is committed to providing our customers with a high quality, reliable security solution.

This manual refers to the following models:

DNR516 (16-channel)

DNR532 (32-channel)

For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at:

www.flirsecurity.com/pro

WARNING

RISK OF ELECTRIC SHOCK DO NOT OPEN

WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER, NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated 'dangerous voltage' within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

Table of contents

1 Important Safeguards ....1

1.1 General Precautions.... 1
1.2 Installation.... 1
1.3 Service 2
1.4 Use....3

2 DNR500 Series Features....4

3 Getting Started (DNR500 Series) 5
4 DNR500 Series Front Panel....6
5 DNR500 Series Rear Panel....8
6 Basic Setup (DNR500 Series)....9

6.1 Step 1: Connect the IP Cameras 9
6.2 Step 2: Connect the Mouse....9
6.3 Step 3: Connect the Ethernet Cable .....9
6.4 Step 4: Connect the Monitor....9
6.5 Step 5: Connect the Power Cable to Power the NVR.... 10
6.6 Step 6: Upgrade Firmware to Latest Version (if Available) 10
6.7 Step 7: Verify Camera Image 10
6.8 Step 8: Set the Time 11
6.9 Default System Password & Port Numbers 11
6.9.1 FLIR Cloud™ 11
6.10 Quick Access to System Information 11
6.11 Connecting Cameras to the Local Area Network (LAN) 13

7 Mouse Control 16

8 Remote Control 17

8.1 Setting the Remote Control Address 17

9 Using the System 19

9.1 On-Screen Display 19
9.2 Using the Quick Menu.... 20
9.3 Adjusting Camera Image Settings.... 20
0.4 Using the Navigation Day 21

Table of contents

13.4.2 Viewing Backup Files on Mac 36

14 Managing Passwords and User Accounts.... 39

14.1 Changing Passwords.... 39
14.2 Adding Users 39
14.3 Modifying Users 40
14.4 Deleting Users 40
14.5 Account Groups 40
14.6 Adding Groups 41
14.7 Modifying Groups 41
14.8 Deleting Groups 41

15 Using the Main Menu 43

15.1 Camera 43

15.1.1 Remote Device 43
15.1.2 Viewing Camera Status 43
15.1.3 Viewing Camera Firmware Versions 44
15.1.4 Upgrading Camera Firmware 44
15.1.5 Recording 45
15.1.6 Configuring Recording Quality 45
15.1.7 Configuring Audio Recording 46
15.1.8 Configuring Snapshot Recording Settings.... 47
15.1.9 Creating Custom Channel Names.... 48

15.2 Info 49

15.2.1 HDD Info 49
15.2.2 Record Info.... 49
15.2.3 Version 50
15.2.4 Event Info 50
15.2.5 Online Users 51
15.2.6 Load 51
15.2.7 Test.... 51
15.2.8 BPS 52
15 2 9 1 on 52

Table of contents

15.3.24 Configuring General System Settings 70

15.3.25 Setting the Monitor Resolution (Display) 71

15.3.26 Saving Your System Configuration to a USB Thumb

Drive 72

15.3.27 Setting the System to Factory Defaults.... 72

15.3.28 Upgrading Firmware from USB.... 73

15.4 Shutdown.... 74

16 Connecting to Your System Over the Internet on PC or Mac 75

16.1 System Requirements.... 75

16.2 Step 1 of 3: Connect your System to Your Router 75

16.3 Step 2 of 3: Obtain the system's Device ID.... 76

16.4 Step 3 of 3: Connect to the System Over the Internet ..... 76

17 Using FLIR Cloud™ Client for PC or Mac 80

17.1 Home Page 80

17.2 Live View 80

17.2.1 Live View Controls 81

17.2.2 Opening Live View in Multiple Monitors 82

17.3 Controlling PTZ Cameras 83

17.3.1 PTZ Presets 84

17.3.2 PTZ Tours.... 84

17.3.3 PTZ Pattern 85

17.3.4 PTZ Scan 86

17.3.5 PTZ Pan 86

17.4 Playback.... 86

17.5 Playback Controls 88

17.6 Downloading Video to your Computer Hard Drive 89

17.7 Alarm 89

17.8 Log....90

17.9 E-map 91

17.10 Devices 93

17.11 Device Config 93

Table of contents

18.1.12 Adding Devices Using an IP or DDNS Address

(Advanced) 114

18.2 iPad 115

18.2.1 Prerequisites.... 115

18.2.2 Connecting to your system on an iPad 115

18.2.3 Live View Interface 116

18.2.4 Controlling PTZ Cameras.... 117

18.2.5 Using Playback Mode on iPad.... 118

18.2.6 Using Local File to View Manual Recordings 120

18.2.7 Enabling Push Notifications 120

18.2.8 Using the Event List 122

18.2.9 Using Favorites.... 122

18.2.10 Using the E-Map 123

18.2.11 Using the Device Manager 125

18.2.12 Adding Devices Using an IP or DDNS Address

(Advanced) 126

18.3 Android 128

18.3.1 Prerequisites.... 128

18.3.2 Connecting to your System on Android 128

18.3.3 Live View Interface 129

18.3.4 Controlling PTZ Cameras.... 130

18.3.5 Viewing Snapshots and Videos with Local Files 130

18.3.6 Using Playback Mode on Android 131

18.3.7 Enabling Push Notifications 132

18.3.8 Using the Event List 133

18.3.9 Using Favorites 134

18.3.10 Using the E-Map 135

18.3.11 Device Manager.... 137

18.3.12 Adding Devices Using an IP or DDNS Address

(Advanced)

19 Remote Viewing On Internet Explorer 139

10.4.5 14 100

Table of contents

23 Connecting An External Monitor (DNR500 Series) 158

24 DNR500 Series Hard Drive Installation 159

24.1 Installing a Hard Drive.... 159
24.2 Removing the Hard Drive.... 160
24.3 Formatting Hard Drives 161

25 Troubleshooting 162

26 DNR500 Series System Specifications 164

26.1 System 164
26.2 Inputs/Outputs 164
26.3 Display 164
26.4 Recording 164
26.5 Playback and Backup 165
26.6 Storage & Archive 165
26.7 Connectivity.... 165
26.8 General 165
26.9 Recording Resolution (Pixels) & Speed (FPS — Frames per second) 166

27 Notices.... 167

27.1 FCC Class A Notice 167

Important Safeguards

In addition to the careful attention devoted to quality standards in the manufacturing process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment. Please read them carefully before operating and using your product.

1.1 General Precautions

1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water-dampened cloth for cleaning.
3. Do not use this product in humid or wet places.
4. Keep enough space around the product for ventilation. Slots and openings in the storage cabinet should not be blocked.
5. It is highly recommended to connect the product to a surge protector to protect from damage caused by electrical surges. It is also recommended to connect the product to an uninterruptible power supply (UPS), which has an internal battery that will keep the product running in the event of a power outage.

CAUTION

Maintain electrical safety. Power line operated equipment or accessories connected to this product should bear the UL listing mark or CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or fire. If in doubt, contact qualified service personnel.

1.2 Installation

1. Read and Follow Instructions - All the safety and operating instructions should be read before the product is operated. Follow all operating instructions.
2. Retain Instructions - The safety and operating instructions should be retained for future reference.
3. Heed Warnings - Comply with all warnings on the product and in the operating instructions.

4. Polarization - Do not defeat the safety purpose of the polarized or grounding-type

5. Overloading - Do not overload wall outlets or extension cords as this can result in the risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service technician.

6. Power-Cord Protection - Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at plugs, convenience receptacles, and the point where they exit from the product.
7. Surge Protectors - It is highly recommended that the product be connected to a surge protector. Doing so will protect the product from damage caused by power surges. Surge protectors should bear the UL listing mark or CSA certification mark
8. Uninterruptible Power Supplies (UPS) - Because this product is designed for continuous, 24/7 operation, it is recommended that you connect the product to an uninterruptible power supply. An uninterruptible power supply has an internal battery that will keep the product running in the event of a power outage. Uninterruptible power supplies should bear the UL listing mark or CSA certification mark.
9. Ventilation - Slots and openings in the case are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided and the product manufacturer's instructions have been followed.
10. Attachments - Do not use attachments unless recommended by the product manufacturer as they may cause a hazard.
11. Water and Moisture - Do not use this product near water — for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool and the like.
12. Heat - The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.

13. Accessories - Do not place this product on an unstable cart, stand, tripod, or table. The product may fall causing serious damage to the product. Use this product only

14. Conditions Requiring Service - Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

15. When the power supply cord or plug is damaged.

16. If liquid has been spilled or objects have fallen into the product.
17. If the product has been exposed to rain or water.
18. If the product has been dropped or the cabinet has been damaged
19. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to its normal operation.

20. When the product exhibits a distinct change in performance. This indicates a need for service.

21. Replacement Parts - When replacement parts are required, have the service technician verify that the replacements used have the same safety characteristics as the original parts. Use of replacements specified by the product manufacturer can prevent fire, electric shock, or other hazards.

22. Safety Check - Upon completion of any service or repairs to this product, ask the service technician to perform safety checks recommended by the manufacturer to determine that the product is in safe operating condition.

1.4 Use

1. Cleaning - Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
2. Product and Cart Combination - When product is installed on a cart, product and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the product and cart combination to overturn.
3. Object and Liquid Entry - Never push objects of any kind into this product through openings as they may touch dangerous voltage points or "short-out" parts that could result in a fire or electric shock. Never spill liquid of any kind on the product.
4. Lightning - For added protection of this product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the product

DNR500 Series Features

Front view of a black CRT television set with control panel and keypad (no visible text or symbols)

Features

• Easy Connection and setup with 16 integrated PoE+ ports and auto-discovery of IP Cameras
  • Full HD 1080P recording provides the most detailed picture and reliable identification with selectable area digital zoom
• 150watt total PoE supports PoE+ (25watt max per camera)
  • Real-time recording in full HD per channel with cameras up to 5MP
  • 200Mbps network bit rate (supports 48-8192kbps per camera)
• Dual streaming (H.264/MJPEG)
• Pentaplex operation - simultaneous View, Record, Playback, Backup & Remote Monitoring
  • ONVIF 2.3 conformance ensures compatibility with popular industry IP cameras
  • Supports up to 5MP camera resolution
• FLIR Cloud Quick & Secure Connect via QR code scan
  • HDMI / VGA / BNC simultaneous video output
  • FLIR secure DDNS service
  • RS-485 supports Pelco D & P PTZ
  • Audio I/O: 1 in - 1 out, Alarm I/O: 16 in - 4 out
  • Supports 4x SATA HDDs up to 4TB (16TB total), 2x USB 2.0 ports
• Drive mirroring between up to four internal HDD
• eSata support for up to four external HDDs
• Rack mountable - 1.5U

Getting Started (DNR500 Series)

The system comes with the following components:

NVR (Network Video Recorder) AC power cable

Remote control (may not be exactly as shown

USB mouse Ethernet cable

Rack mount brackets and screws

DNR500 Series Front Panel

CDI5R ① ② ③ ④ ⑤

1. USB Port: Connect a USB mouse (included) or connect a USB flash drive (not included) for data backup or firmware upgrades.
2. Miscellaneous Controls:
   • FN: Performs special functions in some menus.
3. MULT: Press to cycle through split-screen views.
   • : Not supported.
4. Playback and Channel Controls:
   • Fast: Press to increase playback speed.
   • Previous: Press to skip to previous video.

5. Slow: Press for slow playback.
   • Reverse: Press to reverse playback/pause playback.
   • REC: Press to open manual recording controls

6. Power Button: Press and hold to power off the system. Press to power the system

back on.

1. IR Receiver and LED Indicators: IR receiver for the remote control. Keep the IR re-

ceiver clear from obstructions.

LED Indicators:

- STATUS: Glows to indicate CPU is in normal state.

- ACT: Flashes when remote control is used.

• POWER: Glows to indicate the system is on.

- Channel Indicators: Flashes slow when channel 1\~16 are recording. On 32-channel models, flashes fast when channels 17\~32 are recording. For example, if the light for channel 1 is flashing fast, it indicates channel 17 is recording. Glows solid to indicate both corresponding channels (e.g. channel 1 and channel 17 are recording).

1. IR: Not supported.

DNR500 Series Rear Panel

Labeled diagram of a network equipment rack showing ports, connectors, and internal components with numbered annotations

1. Power input: Connect the included AC power cable.
2. On / Off switch: Tums the NVR on or off.
3. PoE Ports: Connect IP cameras. Integrated PoE (Power Over Ethernet) ports provide power to cameras and video connection to NVR.
4. LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.
5. MIC IN/OUT: RCA input and output for 2-way audio.

NOTE Audio-enabled IP cameras (not included) are required to use audio recording. You cannot record audio from the input (e.g. microphone) connected to the MIC IN port.

1. HDMI: Connect to an HDMI monitor or TV (not included) to view the system interface.
2. USB port(s): Connect a USB mouse (included) or USB thumb drive (not included) for data backup or firmware updates.
3. eSATA: Connect a self-powered external eSATA HDD (not included) to extend the storage capacity of the system or for data backup.
4. Alarm block: Connect alarm/sensor devices (not included).
5. VGA: Connect a VGA monitor (not included) to view the system interface.
6. VIDEO OUT: Video output (BNC) to connect the system to a secondary monitor.
7. RS232: Service only; not supported.

Basic Setup (DNR500 Series)

6.1 Step 1: Connect the IP Cameras

Option 1: Direct Connection to NVR

- Connect cameras to the PoE Ports on the rear panel of the NVR using Cat5e or higher grade Ethernet cable. The cameras will appear on the NVR without any additional configuration when the system starts up.

Front view of a network equipment rack with multiple Ethernet ports and connected cables (no visible text or labels)

Connect IP cameras directly to PoE ports.

Option 2: Connect Cameras to Local Network

You can also connect your IP cameras to your local network for flexible installations. For details, see 6.11 Connecting Cameras to the Local Area Network (LAN), page 13.

6.2 Step 2: Connect the Mouse

- Connect a USB mouse (included) to one of the USB ports.

Front view of a network equipment rack with multiple Ethernet ports and connected modules (no visible text or labels)

OR

- Connect a VGA cable (not included) from the VGA port to the monitor.

Front view of a network equipment rack with multiple Ethernet ports and connected ports (no visible text or labels)

1. HDMI port.
2. VGA port.

6.5 Step 5: Connect the Power Cable to Power the NVR

- Connect the included AC power cable to the NVR and connect the other end to a power outlet or surge protector. Then turn the power switch to I to power on the NVR.

Front view of a network equipment rack with ports, connectors, and a blue cable outlet (no visible text or labels)

At startup, the system performs a basic system check and runs an initial loading sequence. After a few moments, the system loads a live display view.

A. A1 A 11 1 11 11 1 11 1

6.8 Step 8: Set the Time

• Set the system time and date for accurate video time stamps. Videos with inaccurate times may not be valid as surveillance evidence.
• For details on setting the system time, see 10 Setting The Time, page 25.

6.9 Default System Password & Port Numbers

CAUTION

By default, the system user name is admin and the password is 000000. It is essential that you create your own password. For details, see 14 Managing Passwords and User Accounts, page 39.

The system requires a user name and password to log in to the system remotely using a computer or mobile device. After logging on remotely the first time, you will be asked to create a custom password for the system.

Local system and remote connectivity (LAN & Internet) user name and password:

• Username: admin
• Password: 000000

Default ports for DDNS remote access:

• Port 80 (HTTP port)
• Port 35000 (Client port)

6.9.1 FLIR Cloud™

This system features the exclusive FLIR Cloud™. This is a cloud service that allows you to connect to your system over the Internet via a secure handshake with our servers. This means you can easily connect to your system without requiring any network configuration.

For details on setting up your system to connect to the Internet using FLIR Cloud™:

• See 16 Connecting to Your System Over the Internet on PC or Mac, page 75.

S23 Service ID: 20549816 Service Code: 1000-0000-0 Database Name: 110-000-0 Accession: 11.0.0.0.0 Network Address: 100, 001, 742 Data Address: 100, 001, 742 Network Address: 100, 001, 742 Network Address: 100, 001, 742 Network Address: 100, 001, 742 Network Address: 100, 001, 742 Network Address: 100, 001, 742 Network Address: 100, 011, 742 Network Address: 100, 011, 742 Network Address: 100, 011, 742 Network Address: 100, 011, 742 Network Address: 100, 011, 742 Network Address: 100, 011, 742 Network Address : 100 Network Address : 100 Network Address : 100 Network Address : 100 Network Address : 100 Network Address : 100 Network Address : 100 Network Address : 100 Network Address : 100 Network Address : 100 Network Address : 100 Network Address : 100 Network Address : 100 Network Address: 100 Network Address: 100 Network Address: 100 Network Address: 100 Network Address: 100 Network Address: 100 Network Address: 100 Network Address: 100 Network Address: 100 Network Address: 100 Network Address: 100 Network Address: 100 Network Address: 105 Network Address: 105 Network Address: 105 Network Address: 105 Network Address: 105 Network Address: 105 Network Address: 105 Network Address: 105 Network Address: 105 Network Address: 105 Network Address: 105 Network Address: 105 Network Address: 105 Network Address : 123

NOTE

The QR code shown in the System Info screen can be scanned during mobile setup to enter the system's Device ID.

6.11 Connecting Cameras to the Local Area Network (LAN)

For flexibility, you may also connect IP cameras to the same Local Area Network (LAN) as the NVR. This is accomplished by connecting the cameras to the same router as the NVR.

For these installations, an external PoE switch (sold separately) or power adapter (sold separately) must be used to provide power to each IP camera. You also must add the cameras on the NVR before they will show a picture on the monitor or be recorded by the NVR.

Follow the steps below to connect the cameras to the NVR over the LAN.

NOTE • For a list of 3rd party IP cameras supported, please visit www.flirsecurity.com/pro. • Camera and NVR images in this section are used for illustration only.

Step 1 of 2 — Option A: Connecting cameras to your local network using a PoE switch:

graph LR
    A["INTERNET"] --> B["Router"]
    B --> C["NVR"]
    C --> D["IP Cameras"]
    C --> E["Router"]
    E --> F["Router"]

Step 1 of 2 — Option B: Connecting cameras to your local network using power adapters:

graph TD
    A["INTERNET"] --> B["Router"]
    B --> C["NVR"]
    C --> D["IP Cameras"]
    C --> E["Power adapter (not included)"]
    B --> F["IP Cameras"]
    F --> G["Power adapter"]

1. Connect each camera to a compatible power adapter (visit www.flirsecurity.com/pro for compatible power adapters for your cameras).

2. Connect the camera to your router using a CAT5e or higher Ethernet cable.

Step 2 of 2: Add the cameras to your NVR:

1. Right-click and select Device Search

2. Log in using the admin account (default User Name: admin; default Password: 000000).

3. Click Device Search. The system searches the network for compatible cameras.

1. Click Add. The Status indicator turns green to show the camera is successfully connected.

Named Device File Edit View Insert Format Map Address 1 69 102.18.58.738 20000 Pin 90/02/45-10:32:2 Delete Record Alt Display Plan Status Added Devices Channel Modify Delete Status IP Address Pin Device Name 1 1 102.18.58.738 20000 Pin 2 147.1.67 Pin 3 PCR 200004279 Delete Virtual Add

NOTE

If the Status indicator is red.

changes.

and update the info for your IP camera. Click OK to save

1. Click OK to save changes.

NOTE

You can also add a camera to a specific channel by hovering the mouse over an empty channel in split-screen view and clicking. Then double-click the camera you would like to add and right click to exit.

Mouse Control

The mouse is the primary control device for the system. To connect a USB mouse:

- Connect a USB mouse to the USB port on the front or rear panel.

Diagram of a computer mouse with labeled parts: head, body, and interior

1. Left-button:

• In live view, click to open the Navigation Bar. Right-click to close the navigation bar.
• In live view, while in a split-screen display mode, double-click an individual channel to view it in full-screen. Double-click again to return to the split-screen display mode.
• While navigating menus, click to open a menu option.

2. Right-button:

• During live view, right-click anywhere on the screen to open the Quick Menu.

• Within system menus, right-click to exit menus.

• Scroll wheel: In live view, use the scroll wheel to zoom in/out.

Remote Control

1. Power: Press and hold to power off the system. Press to power on.

2. Playback controls:

3. Pause/Play: In live view, press to enter playback mode. Press to play/pause playback.
   • Reverse: Press to reverse playback/pause playback.
   • Fast: Press to increase playback speed.
   • Next: Press to skip to next video.
   • Previous: Press to skip to previous video.

4. Slow: Press for slow playback.

5. Esc: In menus, press to go back / exit menus. In playback, press to return to live view

To set the remote control address:

1. Right-click and click Main Menu. Enter the system user name (default: admin) and password (default: 000000).
2. Click X and then click Setting>General>General.
3. Under Device No., enter the address number you would like to assign to the remote control.

GENERAL DISPLAY PRINT/LET/ZOOM ACCOUNT Config Backup DEFAULT UPGRADE General Device Time Holiday Device Model Device No. 8 Language ENGLISH4 Video Standard PAL HDD Full One-to-one Pack Duration 30 min Instant Playback 5 min Auto Logout 6 min Navigation Bar Startup Wizard Mouse Speed Slow → Fast Default OK Cancel Apply SETTING

1. Click OK
2. Using the remote control, press Add. Then enter the address number and press

Using the System

Use the system's graphical on-screen display to navigate menus and configure options and settings.

NOTE

Up to four channels at a time may be viewed using the system's high definition Main Stream. If more than four channels need to be viewed, additional channels will be displayed using the lower resolution Sub Stream. Although the live display picture will not be as sharp on these channels, all channels will still be recorded in high definition by default.

9.1 On-Screen Display

The system shows the following for all display views:

05-26 2014 TO SE 2014 ① ② ③ ④ CAM 1 C M 1 CAM 2 C M 2 CAM 3 C M 3 CAM 4 C M 4 CAM 5 C M 5 CAM 6 C M 6

9.2 Using the Quick Menu

The Quick menu gives you access to the system's key functions. To access the Quick Menu, right-click the screen during live view.

The Quick Menu has the following options:

• View: Select a camera in full-screen or select a multi-channel display.
• Pan/Tilt/Zoom: Access controls for PTZ cameras (not included)
• AutoFocus: Access zoom/focus controls for auto-focus cameras (not included).
  • Color Setting: Configure image settings for cameras.
• Info: Opens the system information window.

- Sequence: Click to start/slop sequence mode.

In sequence mode, the system will automatically cycle through connected cameras every few seconds. 📄 will appear to show that sequence mode is on. Click the icon to pause sequence mode on the channel that is currently shown (icon changes to 📄). Click again to resume sequence mode.

Right-click and select Sequence to return to normal viewing mode.

1. Configure the following settings as needed:

Camera Channel Configuration Path Name: Extricate Extricate Extricate Extricate Extricate Extricate Extricate Extricate Extricate Extricate Extricate Extricate Extricate Extricate Extricate Extricate Extricate Extricate Extricate Extricate Extricate Extricate Extricate Extricate Extricate Extricate

NOTE

The settings listed below are only shown if they are supported on the selected camera. Some camera models do not support all settings.

• Mirror: Select Enable to flip the image horizontally.
• Flip: Select Flip 180° to flip the image vertically, or select No Flip for the default orientation.
• 3D Denoise: Select Enable to turn on the camera's noise reduction feature. Noise reduction will ensure a cleaner image, especially at night, and may reduce the amount of disk space required to store video.
• BLC Mode: Select High or Low to enable back light compensation or Off to disable. Back light compensation adjusts the lighting levels in the picture so you can see objects in the foreground if there is a strong light source behind them.
• Scene Mode: The Scene Mode allows you to adjust white balance levels for the camera. Select Schedule for the camera to automatically adjust the white balance. Select Sunny or Night to use preset white balance levels. Select Custom-

To open the Navigation bar:

- Left click on the screen to open the Navigation Bar. The Navigation Bar has the following options:

Screenshot of a software toolbar with numbered icons for file operations or system functions

1. Main Menu.

2. Collapse.

3. Select display layout.

4. Sequence: Click to start/stop sequence mode.

5. PTZ: Click to open PTZ controls.

6. Camera: Click to open camera image settings.

7. Search: Search and playback recorded video. See 17.4 Playback, page 86.

8. Alarm Status: View alarms in progress. See 15.2.4 Event Info, page 50

9. Channel Info: Click to access status information about connected cameras.

10. Device Search: Manage IP cameras over the network.

11. Network: Configure network settings for your system. See 15.3.1 Network, page 53.

12. HDD Manager: Manage hard drives connected to the system. See 15.3.19 Formatting the Hard Drive, page 65.

13. USB Manager: Click to access options for connected USB thumb drives (not included). You can backup video, logs, or system configurations and install firmware upgrades.

14. System Upgrade: Check for firmware upgrades. The system must be connected to the Internet to check for or receive updates.

9.5 Using the Camera Toolbar

The Camera Toolbar is used to perform actions on a specific channel.

To access the Camera Toolbar:

- Have the mouse to the top of the channel display. The Camera Toolbar has the follow

To use Quick Playback:

1. Move your mouse to the top of the channel display and click

NOTE

By default, the system will begin playback from 5 minutes ago. You can increase this to up to 60 minutes using the Instant Playback setting in Main Menu>Setting>General.

1. Right-click to exit Quick Playback.

9.5.2 Using Digital Zoom in Live Display

1. Move your mouse to the top of the channel display and click to activate digital zoom. A check mark will appear in the icon to indicate digital zoom is activated

NOTE

You may activate digital zoom in multiple channels at the same time.

1. Click and drag inside the channel to zoom in.

2. Click and drag to pan the zoom area.

3. Right-click to zoom out and select a new zoom area.
4. Click 📷 to disable digital zoom. Note that the channel will remain at the same zoom level until you right-click inside it.

9.5.3 Using Real-time Backup

Real-time backup allows you to save footage from the live display to a USB thumb drive (not included) or external hard drive (not included).

“ ” ” ” ”

1 ? @ # $ % ^ & ' - _ ← 1 2 3 q w e r t y u i o p / 4 5 6 a s d f g h j k l : Enter 7 8 9 z x c v b n m . . Shift ↩ 0 ← ① ② ③

1. Backspace.
2. Enter capital letters.
3. Confirm entry.

9.7 Adjusting Camera Zoom & Focus

Auto-focus cameras (not included) have a motorized lens. The motorized lens allows you to control the zoom and focus settings using the menus on your system.

Zoom 0 Focus 11 AutoFocus Default Refresh

To adjust the camera's zoom focus:

1. Double-click on the channel where the motorized lens camera is connected.
2. Right-click and then click AutoFocus. Log into the system using the admin account (default user name is admin and password is 000000).
3. Adjust the zoom and focus using the following options:

Setting The Time

CAUTION

It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence.

To set the date and time:

1. In the main viewing mode, right-click and click Main Menu.

2. Log in using the system user name (default: admin) and password (default: 000000).

3. Click and select Setting. Click General and select the Date&Time tab.

GENERAL DISPLAY PICKS PANTERTONOM ACCOUNT Config Setting DEFAULT UPGRADE General Control Time History Case Parameters: AM/DC:YYYY+ YTDs Format: 124AUR Case Subenarios: System Options: OK Apply Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add SET CST Type: Active Case Start Time: Max Min Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Min Start Time: Max Min Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max Max OK Cancel Apply

1. Under System Time, enter the current time and select your time zone. Then, click OK.
2. Check the DSTcheck box to enable auto Daylight Savings Time updates.

NOTE

• You can adjust the Start Time and End Time for Daylights Savings Time if the default settings do not match your region.
• Under DPT Time, select Day of Week to set the start and end time based on a day and week in

Recording

By default, the system is set to immediately record video from connected cameras continuously. 24 hours a day. You can customize the recording settings according to your needs.

11.1 Video Recording Types

The system supports the following recording types.

• Recording—Continuous: Normal, continuous recording. A C icon is shown when recording is in progress.

- Recording—Motion: The system records when motion is detected by the camera. An M icon is shown when motion is detected.

11.2 Main Stream and Sub Stream

The system employs two video recording streams, a Main Stream and a Sub Stream. Both Main Stream and Sub Stream recording are enabled by default.

The Main Stream records high quality video to your system's hard drive.

The Sub Stream records lower resolution video for efficient streaming to devices over the Internet. Sub Stream recording must be enabled to view video recordings on a computer or mobile device.

You can configure the video quality parameters for the Main Stream or Sub Stream. For details, see 15.1.6 Configuring Recording Quality, page 45.

11.3 Setting up Scheduled or Manual Recording

You can set the system to record based on a schedule or you can manually turn recording on and off. By default, the system is set to record on an always on recording schedule.

To configure the recording schedule, see 15.3.15 Configuring the Video Recording Schedule, page 62.

To select between scheduled and manual recordings:

Recording11

1. Under Sub Stream, select how the system will record the Sub Stream for each channel.

2. Schedule: Sub Stream Recording will follow the recording schedule.

3. Manual: The system will record the Sub Stream continuously as long as this op-
   tion is checked

4. Stop: The system will not record the Sub Stream for this channel.

5. Under Snapshot, select Enable to enable snapshot recording on each channel. Or,
   select Disable to disable snapshot recording.

6. Click OK to save changes.

11.4 Configuring Hard Drive Overwrite

When the hard drive is full, the system will overwrite the oldest recordings by default. This is recommended, as it makes sure that your system will continue to record without any input from you. You can also set the system to stop recording once the hard drive is full.

To configure hard drive overwrite:

1. Right-click and select Main Menu. Click > Setting>General>General.
2. Under HDD Full, select Overwrite for the system to overwrite the oldest recordings when the hard drive is full. Or, select Stop Record for the system to stop recording when the hard drive is full.

GENERAL DISPLAY RS232 PAN/TILT/ZOOM ACCOUNT Config Backup DEFAULT UPGRADE General Date&Time Holiday Device Type Device No. 8 Language ENGLISH Video Standard NTSC HDD Full Overwrite Pack Duration 36 min. Instant Playback 5 min.

Search (Playback)

Search mode is used to navigate and playback recorded video files on the system.

12.1 Playing Back Video from the Hard Drive

1. From live view, right-click and then click Search.

2. Log in using the system user name (default: admin) and password (default: 000000).

3. Configure the following:

From Read/Write Help DC 20 PC 1 Mac 2004 On My To We Th F1 By 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 DC 1 2 3 Stop Spin All Record Continuous Alarm Motion MOSO (RGB) (RGB)

3.1. Use the calendar on the right to select the day to playback.
3.2. Use the drop-down menus to select the channels you would like to playback.

12.2 Playback Controls

Screenshot of a video editing software interface with numbered labels pointing to key components.

1. Select playback device.
2. Calendar: Select the day to playback.
3. Channel select: Select channels to playback.
4. Video clip backup: Select video clip start and end times.
5. Backup video clip: Click to save selected clip.
6. Playback Bar: Click inside the bar to select a playback time.
7. Zoom Playback Bar: Select scope of time bar.
8. Recording types: Click to show/hide recording types.
9. Speed up

10 Slow

1. Click From ReadWrite Hdd and select From IO Device. Click Browse to open the USB drive and manually select the video file.

OK Cancel

1. Double click the video file you would like to open.

12.4 Using Smart Search

Smart Search makes it easy to review motion events in specific zones of your video stream. Select the areas that interest you and Smart Search plays your recording from the time when your camera detects motion in those areas. To set up smart search:

1. In the multiple-channel playback mode, double-click a channel and then click the

Smart Search icon

1. To create a Smart Search zone, left-click and select the area that you want to detect motion.

Search (Playback)

1. Click to start the Smart Search playback. To stop the Smart Search playback, click again.

Backup

Backup video files to external USB flash drive (not included) or self-powered USB external hard drive (not included).

NOTE

USB external hard drives must be formatted in the FAT32 file format to be used with the system

13.1 Formatting the USB Thumb Drive

It is recommended to format your USB thumb drive (not included) before using it with the system.

CAUTION

Formatting the USB device will permanently erase all data.

To format a USB device:

1. Insert a USB thumb drive (not included) into one of the USB ports.
2. From live view, right-click and then select Main Menu. Login if prompted.

>Backup.

1. Select the USB device you would like to format under Device Name and click Browse.

1. Configure your search options:

Custom Name: *.txt/100.0000 C:\0.00\txt\boxplus\Standard3.0.0.00.00.7.25 GB\FiberTemp Type: All Start Time: 04:35: 1974 12:00:00 AM Real-End Ctrl 1 End Time: 04:35: 1974 12:30:48 AM Real-End Ctrl 1 Add New Show Cancel Backup

• Select the USB device you would like to format under Device Name.
• Type: Select the recording type you would like to search for or select All to search all recording types.
• Channel: Select the channel you would like to search or select All to search all channels.
• File Format: Select DAV to save files to save files to .dav format. You can playback .dav files using the FLIR video player software from www.flirsecurity.com/pro. Or, select ASF for .asf format. You can playback .asf files in VLC Media Player (free download from www.videolan.org) on PC or Mac.

NOTE

VLC Media Player is a free software available fromwww.videolan.org.VLC Media Player is not supported by FLIR.

Backup13

1. Configure the following:

① ② ③ Space Project - Space Remaining 11.01.2015 10:30 Save Remove

5.1. Check the USB device where you would like to save the file.
5.2. Check the files you would like to backup
5.3. Click Backup. Then click Start. Wait for the backup to complete before removing the USB thumb drive.

13.4 Viewing Backup Files

To playback .dav backup video files, aFLIR Cloud™ Player is available for PC and Mac

at www.flirsecurity.com/pro.

13.4.1 Viewing Backup Files on PC

You can download Video Player for PC from www.flirsecurity.com/pro.

To view backup video files using the Player on PC:

1. Download and install the Video Player for PC from www.flirsecurity.com/pro.

2. Click to open a back up video file.

Backup13

Video Player Controls

Smart Player ① ② ③ ④ ⑤

1. File List: Double-click to open a file.

2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following:

• View information about the video file.
• Start/stop a manual recording from the video file.
Take a snapshot from the video file

Backup13

1. Digital Zoom: Click to activate digital zoom mode. Click and drag in the video to zoom in. Right-click to unzoom.

2. Drag: When digital zoom is activated, click to activate drag mode. Then click and drag in the video to view different areas of the image.

3. Full-screen: Click to open the player in full screen. Press ESC to exit full screen.

4. Config: Click to open the configuration menu for the player. From here you can control the default file formats and save locations for snapshots and video files saved from the player.

Smart Player Play Options Copy Step Path Start Sequence of New Categpt Sequence Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence End Sequence

13.4.2 Viewing Backup Files on Mac

A Video Player for Mac is available from www.flirsecurity.com/pro.

To view backup video files using the Player on Mac:

1. Download Video Player for Mac from www.flirsecurity.com/pro.

2. Double click the downloaded file in Safari to extract the Smart Player app file.

Backup13

1. Click to open a back up video file in another location.

1. Use the Player controls to control playback or select other files for playback.

Video Player Controls

Player ① ② ⑥ ⑦ ⑧ ⑨

Backup13

4. Playback controls:

• When a video file ends, this button lets you select if you want the video player to repeat the same file or play the next file.
  • : Play/pause playback.
• Stop playback.
  •: Previous file.
  • Next file. • 1X
  •: Volume control.

5. Zoom Timeline.

1. Add Files: Click to open back up video files.
2. Full-screen: Click to open the player in full screen. Press ESC to exit full screen.
3. Config: Click to open the configuration menu for the player. From here you can control the default file formats and save locations for snapshots and control the aspect ratio.

Player Play Name: Cable Step Rate Save Play Frame View Options Up/Down/Down Options Delete

Managing Passwords and User Accounts

By default, the system user name is admin and the password is 000000. Passwords are enabled by default and are required to access the Main Menu or connect to the system using a computer or mobile device. You will be prompted to create a custom password after you connect for the first time.

NOTE

If you forget the password to the system, contact technical support to have it reset.

The system includes the following default accounts:

• admin: The admin account has full access to the system, may configure all system settings, and can manage user accounts.
• default: The default account is a limited user account that may only view live video from the cameras.

For security reasons, it is essential that you change the password on your system. By default, the system password is enabled.

14.1 Changing Passwords

You can change the system password of the admin and user accounts from the Users menu.

To modify an account password:

1. From Live View, right-click and then select Main Menu.

2. If prompted, enter the system user name (default: admin) and password (default: 000000).

3. Click X and select Setting. Select Account.

4. Click 📋 next to the user account you would like to modify.

Managing Passwords and User Accounts14

1. If prompted, enter the system user name (default: admin) and password (default: 000000).

2. Click X and select Setting. Select Account.

3. Click Add User.

4. Configure the following:

Add Line Unknown: Password: Name: Date: spring 1 Activity Pakistani Cancel M GAIN ACCOUNT SYSTEM SPRING USER DEFAULT PRESTS FID HFD RAWA CONTROL BACKUP COLD NETTING MESSAGE EVENT NETWORK AMOUNTED ORDER SMARTER NETWORK

• Username: Enter a name for the user account.
• Password: Enter a 6 character password for the user account. Enter the pass-
  word again under Confirm Password
• Memo (optional): Enter a description of the user account.
• Group: Select the group you would like to assign to this user account. A user ac-
  count cannot be given permissions its group does not have.
• Multiuser: Check to enable this user account to be used to login from more than
  one device at the same time.
• Authority: Check the permissions you would like the user account to have. Under the System tab, select the menus the user account may access. Under the Play-back tab, select which channels the user account may access recorded video from. Under the Covert tab, select the channels the user account may view live video from.

Managing Passwords and User Accounts14

The system includes the following groups by default:

• admin: Accounts in the admin group are system administrators. They have full access to the system, may configure all system settings, and can manage user accounts.
• user: Accounts in the user group are normal users. They have limited access to system menus.

14.6 Adding Groups

1. From Live View, right-click and then select Main Menu.

2. If prompted, enter the system user name (default: admin) and password (default: 000000).

3. Click ✗ and select Setting

4. Click Account and select the Group tab.

5. Click Add Group.

DEMO IMPORT RISK FINDYTOOM ACONOC COMPLORING HOLD UPPOME Data Group

1. Configure the following:

Managing Passwords and User Accounts14

1. Click OK to confirm.

NOTE

The admin and user groups cannot be deleted from the system.

Using the Main Menu

To open the Main Menu:

- Using the mouse: Right-click and click Main Menu.

NOTE The system password is required to access the Main Menu. By default the user name is admin the password is 000000.

① ② ③ ④ ⑤ ⑥ FLIR MAIN MENU

1. SEARCH: Open Search/Playback mode. For details, see 12 Search (Playback),
   page 28.
2. BACKUP: Export files to USB device. For details, see 13 Backup, page 32.
3. CAMERA: Open the menu to manage IP cameras connected to the network (see 6.11 Connecting Cameras to the Local Area Network (LAN), page 13 for details), set recording parameters, and assign custom titles for your cameras.
4. INFO: View system information.
5. SETTING: Configure general system, schedule, network, recording, display, and mo-
   tion settings. Restore system to factory defaults
6. SHUTDOWN: Logout, restart, or shutdown the system.

15.1 Camera

Open the Remote Device menu to manage IP cameras, set recording parameters, and assign custom titles for your cameras.

Using the Main Menu15

To view camera status:

1. From the Main Menu, click and select Remote Device>Status.

Device Setup DAMERA DATA FORMING UPDATE Control Base P Value 100% 200% 300% 400% 500% 600% 700% 800% 900% 1000% Balance:

15.1.3 Viewing Camera Firmware Versions

You can use the Firmware menu to view firmware versions for connected cameras.

To view camera firmware versions:

1. From the Main Menu, click and select Remote Device>Firmware.

Terminal Display CAMERA BELLER Performance UPDATES Current: 101.12% Peak: 150.86/4.34 Peak: 0x7.49/0.00 200 120.94 120.94 120.94 120.94 120.94 120.94 120.94 120.94 120.94 120.94 120.94 120.94 120.94 120.94 120.94

Using the Main Menu15

1. Right-click and select Main Menu. Click and select Remote Device>Upgrade.

Device Store FAMPA STATUS FORMING UPMARS Import File Device (lographic ID) Current Size IP Address Type 1 Page 1 Private Server Type CPU IP Address 2.0 190 MB/M42 2600 Private -240.0042 3.37 Start Options

1. Click Select. Select the firmware file on the USB drive and click OK.

2. Check the cameras you would like to apply the upgrade to in the list and then click Start Upgrade.

CAUTION

Wait for the firmware upgrade to complete before turning off or unplugging the cameras or NVR. The cameras will restart during the firmware update process.

15.1.5 Recording

The Recording menu allows you to set recording parameters for your cameras, such as the resolution and frame rate.

15.1.6 Configuring Recording Quality

The system employs two video recording streams, a Main Stream and a Sub Stream. The Main Stream records high quality video to your system's hard drive. The Sub Stream

Using the Main Menu15

1. Configure the following settings. Settings for the Main Stream are in the left column. Settings for the Sub Stream are in the right column.

RECORDING PRINT/RESET Type: 10000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 Description: 12.546 Resolution: 12.546 PhotoCount: 32 Action Type: 1999 Action Path: 1999 Recorded to Web Page: 12.546 Model Name: OK Cancel Apply Help

- Resolution: Select the resolution that you want to use to record the selected channel. Higher resolutions create a more detailed image, but take up more hard drive space to record and require more bandwidth to stream to connected computers or mobile devices.

NOTE

Available resolutions for the Main Stream and Sub Stream depend on the model of camera that is connected to the system.

• Compression: Select the video compression type that will be used. It is recommended to select H.264, as it will have the best performance and use the least amount of disk space.
• Frame Rate (FPS): Select the frame rate in Frames Per Second (FPS) that each stream will record at. A higher frame rate provides a smoother picture, but requires more storage and bandwidth.
• Bit Rate Type: Select CBR (Constant Bit Rate) or VBR (Variable Bit Rate) to determine the bit rate type. If you select VBR, you can set the video quality setting

Using the Main Menu15

To configure audio recording:

1. From the Main Menu, click and select Recording>Recording.

RECORDING HYPERCY Options Type: Continuous Comptives: 100% Precision: 100% Flow Rate (FTR): 0% Balance Type: 0% Bit Analysis: Normalized - AFR Number of bit to the Internet Audio/Video Copy OK Cancel Help

1. Select the audio-enabled camera under Channel.
2. Check the left Audio/Video checkbox to enable audio recording. Check the middle checkbox to enable audio streaming to remote devices (such as a smartphone). Check the right checkbox to enable video streaming to remote devices.
3. Click OK to save changes.

15.1.8 Configuring Snapshot Recording Settings

The system can be set to record snapshot images when a camera detects motion. These snapshots can be viewed through the Search menu or can be attached to email alerts and push notifications. The Snapshot tab in the Recording menu controls the quality and recording parameters for each camera.

NOTE

In order to enable Snapshot recording, the following menu options must be configured:
• The Snapshot schedule must be enabled for times that you would like to save snapshots. See

Using the Main Menu15

1. Configure the following settings for snapshots saved automatically from motion detection or the snapshot schedule:

RECOPIED Recording Frequency Image Number 100% Resolution 0.5 Width 3mm Structure Size CP Structure Width 0.5 Frequency Frequency CP Cancel Skip OK Cancel Help

• Channel: Select the channel you would like to configure.
• Mode: Select Timing for the system to take snapshots according to the snapshot schedule (see 15.3.17 Configuring the Snapshot Schedule, page 63) Select Trigger for the system to take snapshots only when triggered by motion detection (snapshot must be enabled in the Motion Detect menu; see 15.3.8 Configuring Motion Detection, page 57).
• Image Size: The image size is the same as the Main Stream resolution of the camera.
  • Image Quality: Select the snapshot image quality between 1 (lowest) and 6 (highest).

• Snapshot Frequency: Select the number of snapshots (up to 6) the system will take each time.

• Click OK to save changes.

15.1.9 Creating Custom Channel Names

You can assign custom names to your cameras. For example, you can name your camera based on their location (e.g. hallway or front door).

Using the Main Menu15

15.2 Info

Info contains menus that show you system information.

INFO INFO EVENT NETWORK BPS LOG FLIR MAIN MENU

15.2.1 HDD Info

RAGINFO RAGINFO AND Status 015.1 Type: Time Square Current: Time Square Status: 0.00001 Current: 2.00 MB End: 0.00 MB

Using the Main Menu15

To access the Record Info menu:

- From the Main Menu, click and then select Info>Record Info.

15.2.3 Version

Windows REDAVING 1950 Drive Mode: 147.05 Channel: 9 Formable Version: CNTN Win Case: June 24, 2011 W/ Status: 3.1.6.2 Control No: VDD-COMMODERN PC

The Version sub-menu allows you to view information about the current firmware installed on the system.

To access the Version menu:

- From the Main Menu, click ____ and then click Info>Version.

15.2.4 Event Info

Using the Main Menu15

To access the Event Info menu:

- From the Main Menu, click and then select Event.

15.2.5 Online Users

The Online Users menu shows a list of users connected to the system using computers or mobile devices.

To access Online Users:

- From the Main Menu, click E and then select Network.

15.2.6 Load

USB I/O Current INT1 INT2 Internet Access INT1 INT2 Internet Access INT1 INT2 Internet Access INT1 INT2 Internet Access INT1 INT2 Internet Access INT1 INT2 Internet Access INT1 INT2 Internet Access INT1 INT2 Internet Access INT1 INT2 Internet Access INT1 INT2 Internet Access INT1 INT2 Internet Address

Using the Main Menu15

The Test menu allows you to test if your system can connect to other devices over the LAN or Internet. You can enter the IP address of a device and click Test to determine if your system can connect to it.

To access Test:

- From the Main Menu, click 📄 and then select Network>Test.

15.2.8 BPS

The BPS sub-menu shows the bitrates of connected cameras. the bitrate is the amount of data the camera is sending to the system.

Chromosome Resolution Name 1 9432 35MP 2 943 35MP 3 943 35MP 4 943 35MP 5 943 35MP 6 943 35MP 7 943 35MP 8 943 35MP

To access BPS:

- From the Main Menu, click and then select BPS.

15.2.9 Log

The Log sub-menu allows you to search for system logs.

Using the Main Menu15

15.3 Setting

The Setting menu allows you to configure general system, schedule, network, recording, display, and motion settings. It also allows you to restore the system to factory defaults.

SETTING NETWORK EVENT STORAGE SETTING FLIR MAIN MENU

15.3.1 Network

The Network menu allows you to configure network parameters for your system.

15.3.2 Selecting DHCP or Static IP Address (TCP/IP)

The TCP/IP menu allows you to configure IP address settings.

To configure IP address settings:

1. From the Main Menu, click ✗ and then select Network>TCP/IP.

Using the Main Menu15

15.3.3 Configuring System Ports (Connection)

The Connection menu allows you to configure ports used by the system. Please note that port forwarding is not required to use FLIR Cloud™ or to connect using the apps.

If you are using DDNS connectivity, port forwarding is required for the HTTP Port (default: 80) and TCP (Client Port) (default: 35000).

To configure system ports:

1. From the Main Menu, click X and then select Network>Connection.

TCP CONNECTION INT TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port TCP Port

1. Configure the ports as needed and click OK to save changes.

NOTE

Up to 3 devices may connect to the system at the same time when using FLIR Cloud™.

15.3.4 Configuring DDNS Settings

FLIR DDNS is available as an optional connectivity option. Please see 21 DDNS Setup (Advanced), page 144 for details.

Using the Main Menu15

1. Under User ID, enter your DDNS User Name.
2. Under Password, enter your DDNS Device password.
3. Click OK to save your settings.

NOTE

Please allow 10–15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect.

15.3.5 Configuring Email Alerts

You can configure the system to send out email alerts for motion detection or other events.

NOTE

To send out motion detection alerts, you must enable the Send Email option for motion detection on each camera you would to receive alerts from. For details, see 15.3.8 Configuring Motion Detection, page 57.

NOTE

SMTP server connection information is required to set up email alerts. Contact your email service provider to retrieve your SMTP server information.

To configure Email Alerts:

1. From the Main Menu, click ✗ and then select Network>Email.

1. Configure the following:

2. SMTP Server: Enter the SMTP server address.

3. Port: Enter the port used by the SMTP server.
4. Anonymous: Check if your server supports anonymous log ins. Otherwise, leave
   this unchecked.
5. User Name: Enter the SMTP user name.
6. Password: Enter the SMTP password.
7. Receiver: Enter the email address that will receive alerts.
8. Sender: Enter the sender's email add
9. Subject: Enter the subject line for the email alert.
10. Attachment: Check to include a jpg image attachment of the camera.

NOTE

You must enable the Snapshot option for motion detection on each camera you would to receive attachments. For details, see 15.3.8 Configuring Motion Detection, page 57.

• Encrypt Type: Select SSL or TLS if your server uses encryption. Select None if your server does not use encryption.
• Event Interval: Enter the interval between alert emails.
• Health Enable: Check to enable health check emails. Health check emails will be sent periodically to ensure that the system is functioning normally.

• Interval: Enter the interval in minutes for health check emails.

• Click Test to send a test email.

• Click OK to save settings.

15.3.6 Configuring Switch Settings (Advanced)

You can configure the networking settings for the internal PoE switch.

CAUTION

It is recommended to leave this menu on the default settings. Changing the information in this menu may disrupt the connection to the cameras.

Using the Main Menu15

15.3.8 Configuring Motion Detection

Motion Detection events allow the system to mark footage that has motion. This allows you to quickly locate relevant footage through Search. You can also configure system responses to motion detection events, such as activating the system buzzer or sending an email alert.

To configure Motion Detection events:

MOTOR ALABR MOTOR2 ALABR201 MOTOR202 Display Mode: Unknown Display Mode: Unknown Show Mode: Unknown Show Mode: Unknown Show Mode: Unknown Show Mode: Unknown Show Mode: Unknown Show Mode: Unknown Show Mode: Unknown Show Mode: Unknown Show Mode: Unknown Show Mode: Unknown Show Mode: Unknown Show Mode: Unknown Show Mode: Unknown Show Mode: Unknown Show Mode: Unknown Show Mode: Unknown Show Mode: Unknown Show Mode: Unknown Show Mode: Unknown Show Mode: Unknown Output: Cancel OK Cancel Apply Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancel Cancal

1. From the Main Menu, click and then click Event>Motion>Motion Detect.

2. Under Channel, select the channel you would like to configure.

3. Check Enable to enable motion detection on the selected channel.
4. Click Setup next to Region to configure which areas of the image will be enabled for motion detection. A grid will appear over the camera's live view.

Motion Grid

1. Under Anti-dither, enter the anti-dither time. After a motion event occurs and motion stops, if motion is detected within the anti-dither time, the system continues the motion event and includes the new motion within the first event, rather than creating a new motion event.

2. Under Post_REC, enter the time the system will record after a motion event occurs.

3. To configure a schedule when motion detection will be enabled on this channel, click Setup next to Period. Configure times when motion detection will be enabled. For example, you may want to disable motion detection during business hours and enable it outside of business hours. Click OK when finished.

NOTE

This setting can override scheduled motion recording. This means that motion recording will only take place at times that are enabled both in the Schedule menu and here.

1. Configure the following system actions when motion is detected:

2. Alarm Out: Check the box to activate alarm output devices (not included) that will trigger when the selected channel detects motion. Select the alarm output devices that will be activated when motion is detected.

3. Latch: Enter the number of seconds an alarm output device will activate after motion is detected.
4. Show Message: Check to enable an on-screen pop-up when one of your cameras detects motion. On-screen pop-up shows the channels an event occurred on and the type of event.
5. Alarm Upload: Check to enable the system to upload alerts to FLIR Cloud™ Client.
6. Send Email: Check to enable email alerts. You must configure email alerts before you will be able to receive them (see 15.3.5 Configuring Email Alerts, page 55).
7. Channels: Select the channels that will record when motion is detected on the selected channel.
8. PTZ Activation: Check to enable PTZ actions when motion is detected (PTZ camera required; not included). Click Setup to select which PTZ actions will be taken by each camera.

9. Rutter Check to enable the custom buzzer

10. Under Channel, select the channel you would like to configure.

11. Check Enable to enable video loss events for the selected channel.

12. Configure the following to customize settings for video loss events:

13. Period: Click Setup to configure a schedule for video loss events. It is recommended to leave this on the default setting, so you can be alerted at any time one of your cameras loses video.

14. Alarm Out: Select the alarm output devices (not included) that will trigger when video loss occurs.
15. Latch: Enter the number of seconds an alarm output device will activate after video loss occurs.
16. Show Message: Check to show a popup message on the monitor if one of your cameras loses video.
17. Alarm Upload: Check to enable the system to upload alerts to FLIR Cloud™ Client.
18. Send Email: Check to enable email alerts. You must configure email alerts before you will be able to receive them (see 15.3.5 Configuring Email Alerts, page 55).
19. Channels: Click the checkbox to enable video recording when video loss occurs. You can then select the channels the system will record when video loss occurs on the currently selected channel.
20. PTZ Activation: Check to enable PTZ actions when video loss occurs (PTZ camera required; not included). Click Setup to select which PTZ actions will be taken by each camera.
21. Post_REC: Enter the number of seconds the system will record after video loss occurs.
22. Snapshot: Click the box to enable snapshot recording when video loss occurs. You can then select which channels will save snapshots when video loss occurs on the currently selected channel.
23. Sequence: Check to enable a custom sequence mode when video loss occurs on the selected channel. Then click the channels you would like to display in the custom sequence mode.

24. Buzzer: Check to enable the system buzzer when video loss occurs on the currently selected channel.

25. Click OK to save changes

26. Configure the following to activate an alarm input device:

27. Alarm In: Select the alarm input port the device is connected to.

28. Enable: Check to enable the alarm input device connected to the selected port.

- Type: Select Normal Open or Normal Close depending on the type of alarm in-

put device you have.

1. Configure the following system responses and parameters for the alarm input device:

2. Period: Click Setup to configure the times of the week when the selected device
   will be activated. By default, the device will be activated 24/7.

3. Anti-dither: Enter the anti-dither time. After the device triggers, if it triggers again within the anti-dither time, the system continues the event and includes the second activation within the first event, rather than creating a new event.
4. Alarm Out: Check the box to activate alarm output devices (not included) and select the alarm output devices (not included) will be activated when the selected device is triggered.

- Latch: Enter the number of seconds an alarm output device will activate after the selected device is triggered.

- Show Message: Check to enable an on-screen pop-up when the selected device

is triggered.

• Alarm Upload: Check to enable the system to upload alerts to FLIR Cloud™
  Client.

- Send Email: Check to enable email alerts. You must configure email alerts before

you will be able to receive them (see 15.3.5 Configuring Email Alerts, page 55).

- Channels: Select the channels that will record when the selected device is triggered.

- PTZ Activation: Check to enable PTZ actions when the selected device is triggered (PTZ camera required; not included). Click Setup to select which PTZ actions will be taken by each camera.

- Sequence: Check to enable a custom sequence mode when the alarm device triggers. Then click the channels you would like to display in the custom sequence mode.

- Buzzer: Check to enable the system buzzer.

- Snapshot: Check to save a snapshot.

Using the Main Menu15

To control alarm output devices:

• To enable alarm output devices, select Schedule or Manual for each device you would like to enable. Select Stop to disable the alarm output device. Click OK to save changes.
  • To manually disable activated alarm devices, click OK under Alarm Release.

15.3.12 Configuring Hard Drive Warnings

Hard drive warnings will notify you if an issue is detected with the hard drive.

To configure hard drive warnings:

1. From the Main Menu, click K and then click Event>Warning>HDD.

MOTOC ALARM WORKING RUMID OUTPUT ISO Standard File-Type: 100% Balance: Save As/Down Balance Save As/Down Balance OK Cancel Apply

1. Under Event Type, select the hard drive event you would like to configure.

2. No Disk: No hard drive detected.

3. Disk Error: A hard drive error has been detected.
4. Disk Full: The hard drive is full or almost full. You can enter the percentage of disk space remaining that will trigger a warning under Less Than (e.g. when less than 10% of the hard drive is empty, trigger a warning). Disk Full warnings will not occur

Using the Main Menu15

To configure network warnings:

1. From the Main Menu, click X and then click Event>Warning>Network.

BUTTON ALPHA INSTRUMENTS ALPHA DIRECTLY NEW Default Stream-Type: Net Options Stream Stream Type: 100% 50% 100% Stream Messages: 100% 50% 100% Stream Image: 100% 50% 100% Stream Quick OK Cancel Apply

1. Under Event Type, select the event type you would like to configure.

• Net Disconnection: The system has lost connection to the network.
- IP Conflict: More than one device on your network has the same IP address.
• MAC Conflict: More than one device on your network has the same MAC address.
- All: Configure responses for all network events.

1. Configure the following for the selected event type:

• Alarm Out: Activate selected alarm out devices. Use Latch to select the number
of seconds the alarm out device will be activated.
- Enable: Check to enable the selected event type.
- Show Message: Check to show a popup message when the selected event occurs.
- Send Email: Check to enable email alerts. You must configure email alerts before
you will be able to receive them (see 15.3.5 Configuring Email Alerts, page 55).
- Buzzer: Check to activate the system buzzer.

Using the Main Menu15

1. Configure the schedule as needed:

EFFECTIVE SELECTED CHANGE OK Cancel Apply OK Cancel Apply

• Check Continuous or MD (motion detection) to select the recording type you would like to configure.
• Click and drag on each day to customize the recording schedule. The schedule is set up as a grid, which each block representing one hour.
• Click next to All to link the recording schedules for all days. The icon for a day changes to when days are linked. You can also click the boxes next to individual days to link them to each other. If the recording schedule is linked, changes made to one of the days will apply to every day that is linked.
• Click to disable all recording of the selected type on the selected day.

• Click 🖱️ if you need to set a more precise schedule down to the minute.

• Click OK to save changes.

15.3.16 Configuring Pre-Recording

Using the Main Menu15

1. From the Main Menu, click X and then click Storage>Schedule>Snapshot.

HENSERAE HISTAMAGER REDucing Name: HENSERAE HISTAMAGER REDucing HENSERAE HISTAMAGER REDucing HENSERAE HISTAMAGER REDucing HENSERAE HISTAMAGER REDucing HENSERAE HISTAMAGER REDucing HENSERAE HISTAMAGER REDucing HENSERAE HISTAMAGER REDucing HENSERAE HISTAMAGER REDucing HENSERAE HISTAMAGER REDucing HENSERAEG HISTAMAGER REDucing HENSERAEG HISTAMAGER REDucing HENSERAEG HISTAMAGER REDucing HENSERAEG HISTAMAGER REDucing HENSERAEG HISTAMAGER REDucing HENSERAEG HISTAMAGER REDucing HENSERAEG HISTAMAGER REDucing HENSERAEG HISTAMAGER REDucing HENSERAEG HISTAMAER REDucing HENSERAER REDucing HENSERAER REDucing HENSERAER REDucing HENSERAER REDucing HENSERAER REDucing HENSERAER REDucing HENSERAER REDucing HENSERAER REDucing HENSERAER REDucing HENSERAER REDucing HENSERAER REDucing HENSERAER REDucing HENSERAER REDucing HENSERAER REDucing HENSERAER Reducing HENSERAER Reducing HENSERAER Reducing HENSERAER Reducing HENSERAER Reducing HENSERAER Reducing HENSERAER Reducing HENSERAER Reducing HENSERAER Reducing HENSERAER Reducing HENSERAER Reducing HENSERAER Reducing HENSERAER Reducing HENSERAER Reducing HENSERAER Reducing

1. Under Channel, select the channel you would like to configure or select All.

2. Configure the schedule as needed:

3. Check Continuous or MD (motion detection) to select the recording type you would like to configure.

4. Click and drag on each day to customize the recording schedule. The schedule is set up as a grid, which each block representing one hour.
5. Click next to All to link the recording schedules for all days. The icon for a day changes to when it is linked. You can also click the boxes next to individual days to link them to each other. If the recording schedule is linked, changes made to one of the days will apply to every day that is linked.
6. Click to disable all recording of the selected type on the selected day.
7. Click if you need to set a more precise schedule down to the minute.

Using the Main Menu15

1. Configure the following:

Holiday Frame Holiday Mode Holiday Range Start Time End Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Time Add Times

• Holiday Name: Enter a name for this holiday.
- Repeat Mode: Select Once Only for the holiday to occur only this year or All-
Year for the holiday to be repeated each year. • Holiday Range: Select Date to select a specific date, or select Week to select holidays based on which week they fall on.

1. Click Add. Now that you have added a holiday, an extra holiday setting is added to the recording schedule.

NOTE

You cannot delete holidays, but you can disable them by selecting Stop under the Status drop-down and then click Apply.

15.3.19 Formatting the Hard Drive

The HDD Manager menu allows you to format the hard drive. If you install a new hard drive, you must format the hard drive using the system before you will be able to record.

To format the hard drive:

Using the Main Menu15

• Read-write HDD: Normal recording hard drive.
• Read-only HDD: The system can playback data from this hard drive, but it will not record to it.
• Mirror HDD: The hard drive will be used for mirror recording only. You must set up mirroring recording before this feature will work.

To set the hard drive type:

1. From the Main Menu, click K and then click Storage>HDD Manager.

SYMBOLS HED MANAGER BEIJING DATA 1 B Service Name: Type: Service DATA-1 Response/IEC - Format Power Response/IEC BI (USB/IEC) GB Reset: New OK Cancel Apply

1. Click the hard drive you would like to configure.
2. Under Type, select Read-write HDD, Read-only HDD, or Mirror HDD.
3. Click OK to save changes. The system will restart to complete this operation.

15.3.21 Installing eSATA Hard Drives

The system can support up to 4 additional hard drives via the eSATA port. The drives must be installed in a single eSATA external hard drive enclosure with its own power supply.

To install eSATA hard drives:

Using the Main Menu15

1. Click on the eSATA hard drive in the list. Click Format.

SCHEDULE REGULAR REGULARS BEFORE DATA 1 2 3 4 0 DATA 5 6 7 8 9 10 DATA 11 12 13 14 15 16 DATA 12 13 14 15 16 DATA 13 14 15 16 DATA 14 15 16 17 DATA 15 16 17 DATA 16 17 DATA 17 18 DATA 18 DATA 19 DATA 20 DATA 21 DATA 22 DATA 23 DATA 24 DATA 25 DATA 26 DATA 27 DATA 28 DATA 29 DATA 30 DATA 31 DATA 32 DATA 33 DATA 34 DATA 35 DATA 36 DATA 37 DATA 38 DATA 39 DATA 40 DATA 41 DATA 42 DATA 43 DATA 44 DATA 45 DATA 46 DATA 47 DATA 48 DATA 49 DATA 50 DATA 51 DATA 52 DATA 53 DATA 54 DATA 55 DATA 56 DATA 57 DATA 58 DATA 59 DATA 60 DATA 61 DATA 62 DATA 63 DATA 64 DATA 65 DATA 66 DATA 67 DATA 68 DATA 69 DATA 70 DATA 71 DATA 72 DATA 73 DATA 74 DATA 75 DATA 76 DATA 77 DATA 78 DATA 79 DATA 80 DATA 81 DATA 82 DATA 83 DATA 84 DATA 85 DATA 86 DATA 87 DATA 88 DATA 89 DATA 90 DATA 91 DATA 92 DATA 93 DATA 94 DATA 95 DATA 96 DATA 97 DATA 98 DATA 99 DATA 100

1. Select Storage to use the hard drive as a storage hard drive or Backup to use the hard drive as a backup hard drive. Click OK to confirm.

eSATA Status ● Storage ○ Backup Ok Cancel

1. Click OK again. The system will format the hard drive and restart.

15.3.22 Setting up Hard Drive Mirroring (Advanced)

Using the Main Menu15

To set up hard drive mirroring:

1. From the Main Menu, click X and then click Storage>HDD Manager.

2. Click the Type drop-down under the second hard drive and select Mirror HDD.

C:\WINDOWS\CNETLOG\DATA\REDAVANT\REDAVANT\DATA TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP

CAUTION

Setting a hard drive for mirroring erases all data on the hard drive. This step cannot be undone.

1. Click OK to apply changes. Click Yes to confirm. The system will format the hard drive and restart.

2. When the system restarts, click and then click Storage>Schedule>Record.

3. Under Channel, select the channel you would like to enable for mirror recording, then check Mirroring. Repeat the process for any additional channels.

Using the Main Menu15

To configure hard drive groups:

1. From the Main Menu, click X and then click Storage>HDD Advance>HDD Setting.

2. Under HDD Group, assign a group to each hard drive. To set up two hard drive groups, assign one hard drive to group 1 and the other to group 2.

SCHEDULE HOLDMANAGE NEW TARGET HOLD ADD ADD Group ADD ADD Group 1 2 Cancel OK Apply

1. Click OK. The system will restart to apply changes.

2. When the system restarts, you must decide which channels will record to each hard drive group.

3. From the Main Menu, click X and then click Storage>HDD Advance>Main Stream. For each channel, select the hard drive group you would like to record the main stream (high quality) video and then click Apply.

Using the Main Menu15

1. Click the Picture tab. For each channel, select the hard drive group you would like to record snap shots and then click Apply.

SCHEDULE HKEY/MANAGER HKEY/MANAGER ADD ADD Setup: Add Group, Add SubGroup, Add SubGroup Add to Dataset: 0.5 Add Sub Group: 0.5 Add HSD Group: 0.5 Add HSD Group: 0.5 OK Cancel Apply

15.3.24 Configuring General System Settings

You can use the General menu to configure miscellaneous system settings.

To configure general settings:

1. From the Main Menu, click ✕ and then click Setting>General>General.

GENERAL DISPLAY RANGE PARENT ORDER ACCOUNT COM-SPRING DISPLAY UPP/RAM General Display 100% Display Audio Image 25% Display All Time Graph 50% Display Dispersed by 1.0x 100% Display General Display: 100% Display

Using the Main Menu15

1. Click OK to save changes.

15.3.25 Setting the Monitor Resolution (Display)

The Display menu allows you to configure the systems monitor resolution and other display settings.

To set the monitor resolution:

1. From the Main Menu, click X and then click Setting>Display>Display.

DISPLAY RGB POST/1000 ADDRESS Copy Backs Default Options Display Options Media Display Search Search Options OK Cancel Apply

1. Under Resolution, select the correct resolution for your monitor: 1920x1080,

1280x1024, 1280x720, or 1024x768.

1. Click OK to save changes. Click OK again to restart the system using the new resolution.

To configure other display settings:

1. From the Main Menu, click × and then click Setting>Display>Display.

15.3.26 Saving Your System Configuration to a USB Thumb Drive

The system allows you to save your current system configuration to a USB thumb drive (not included). This is useful if you want to backup your current settings.

To save your system configuration to a USB thumb drive:

1. Insert a USB thumb drive (not included) into one of the USB ports.
2. From the Main Menu, click ✗ and then click Setting>Config Backup.

GENERAL DISPLAY Status PANTISTROOM ADDRESS C:\WINDOWS\CSP1\1\1.09.00 Default Status PANTISTROOM ADDRESS C:\WINDOWS\CSP1\1\1.09.00 Default PANTISTROOM ADDRESS C:\WINDOWS\CSP1\1\1.09.00 Default PANTISTROOM ADDRESS C:\WINDOWS\CSP1\1\1.09.00 Default PANTISTROOM ADDRESS C:\WINDOWS\CSP1\1\1.09.00 Default PANTISTROOM ADDRESS C:\WINDOWS\CSP1\1\1.09-00 Default PANTISTROOM ADDRESS C:\WINDOWS\CSP1\1\1.09-00 Default PANTISTROOM ADDRESS C:\WINDOWS\CSP1\1\1.09-00 Default PANTISTROOM ADDRESS C:\WINDOWS\CSP1\1\1.09-00 Default PANTISTROOM ADDRESS C:\WINDOWS\CSP1\1\2\1.09-00 Default PANTISTROOM ADDRESS C:\WINDOWS\CSP1\1\2.09-00 Default PANTISTROOM ADDRESS C:\WINDOWS\CSP1\1\2.09-00 Default PANTISTROOM ADDRESS C:\WINDOWS\CSP1\1\2.09-00 Default PANTISTROOM ADDRESS C:\WINDOWS\CSP1\1\2.09-00 Default PANTISTROOM ADDRESS C:\WINDOWS\CSP2\1\2.09-00 Default PANTISTROOM ADDRESS C:\WINDOWS\CSP2\1\2.09-00 Default PANTISTROOM ADDRESS C:\WINDOWS\CSP2\1\2.09-00 Default PANTISTROOM ADDRESS C:\WINDOWS\CSP2\1\2.09-00 Default PANTISTROOM ADDRESS C :\WINDOWS\CSP2\1\2.09-00 Default PANTISTROOM ADDRESS C:\WINDOWS\CSP2\1\2.09-00 Default PANTISTROOM ADDRESS C:\WINDOWS\CSP2\1\2.09-00 Default PANTISTROOM ADDRESS C:\WINDOWS\CSP2\1\2.09-00 Default PANTISTROOM

1. Under Device Name, select the USB device where you would like to save the
2. Click EXPORT to save your current system configuration.

To restore a saved system configuration:

1. Insert a USB thumb drive (not included) with a saved system configuration into one of the USB ports

Using the Main Menu15

To reset the system to factory default settings:

1. From the Main Menu, click X and then click Setting>Default.

GENERAL MAYA HUA PANETRAL ACCOUNT COLDING ORDER INVOICE TITLE ADDRESS Default Default INVOICE ADDRESS OK Cancel Help

1. Check the menus you would like to reset to default settings.
2. Click OK.

15.3.28 Upgrading Firmware from USB

Firmware upgrades provide enhanced functionality. The system will automatically check for firmware upgrades if it is connected to the Internet. The system also supports firmware upgrades from a USB thumb drive (not included).

To upgrade firmware from a USB drive:

1. Download the firmware upgrade from www.flirsecurity.com/pro.
2. Extract the firmware file and copy the firmware to a blank USB thumb drive.

NOTE

Do not have any folders on the USB thumb drive—just the firmware file.

Using the Main Menu15

15.4 Shutdown

Use the Shutdown menu to shutdown, restart, or log out of the system.

To access the Shutdown menu:

1. From live view, right-click and select Main Menu.

2. Enter the system User Name (default: admin) and Password (default: 000000) and click OK.

3. Click >Shutdown.

4. Select one of the following:

SHUTDOWN Shut Down Logout Restart

• Logout: Log out the account that is currently active.
• Shutdown.
• Restart.

Connecting to Your System Over the Internet on PC or Mac

This system features connectivity using the exclusive FLIR Cloud™. This cloud-enabled service allows for Internet connectivity without requiring any network configuration. Up to 3 devices may connect to the system at the same time.

NOTE

• Except where noted, the PC and Mac instructions in this section are the same.
• For smartphone/tablet setup, see 18 Connecting to your System Using Smartphone or Tablet Apps, page 103.
  • For the latest list of supported apps and devices, visit www.flirsecurity.com/pro.

FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF F10000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

16.1 System Requirements

Your system must meet the system requirements below:

Description Requirement
CPU Core 2 Duo 3.0GHz

1. Reconnect the power adapter to power the system back on.

graph LR
    A["Internet\n(not required for local viewing)"] --> B["Router"]
    C["Computer"] --> B
    B --> D["Security System\n(may not be exactly as shown)"]

16.3 Step 2 of 3: Obtain the system's Device ID

The Device ID is a unique code that allows your system to handshake with FLIR Cloud™ servers for a secure connection over the Internet.

To find the Device ID:

1. The Device ID is located on a sticker on the system.

Device ID: xxxxxxxxxx

1. Write down the Device ID of the system.

16.4 Class 0-5.0: Object in the Custom Over the Internet

1. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login.

FLIR Cloud User Name: admin Password: ****** Reception Password ( Begin ) ( Fail )

1. Click Add Device.

FLIR Cloud Next Next Next Next

5.2. Device ID: Manually enter the Device ID printed on the label.
5.3. Client Port: Enter the Client Port (default: 35000).
5.4. User Name: Enter the system User Name (default: admin).
5.5. Password: Enter the system Password (default: 000000)

1. Click Add. If this is the first time you are connecting, you will be prompted to change the system password.

1. Enter a new 6 character password and click OK. This password will be used to connect to your system from now on.

Please update your system's password. Cancel OK

1. Click

1. Click and drag Default Group to the display window to open your cameras in live view.

FLIR Cloud Start

Congratulations! You can now connect over the Internet to view and playback video on your computer.

FLIR Cloud 视频监控 视频监控 视频监控 视频监控

Using FLIR Cloud™ Client for PC or Mac

FLIR Cloud™ Client allows you to connect to multiple systems from a PC or Mac.

17.1 Home Page

The Home Page allows you to access all the tabs within the software. Each tab allows you to access different features.

FLIR 2021-09-08 文件(F) 编辑(E) 视图(V) 窗口(W) 帮助(H) 新建(N) 打开(O) 保存(S) 重命名(M) 粘贴(P) 重命名(R) 复制(C) 粘贴(P)... 粘贴(P)... 粘贴(P)... 粘贴(P)... 粘贴(P)... 粘贴(P)... 粘贴(P)... 粘贴(P)... 粘贴(P)... 粘贴(P)... 粘贴(P)... 粘贴(P)... 粘贴(P)... 粘贴(P)... 粘贴(P)... 粘贴(P)... 粘贴(P)... 粘贴(P)... 粘贴(P)... 粘贴(P)... 粘贴(P)... 文件(F) 编辑(E) 视图(V) 窗口(W) 帮助(H) 新建(N) 打开(O) 保存(S) 重命名(M) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(F) 粘贴(F) 粘贴(F) 粘贴(F) 粘贴(F) 粘贴(F) 粘贴(F) 粘贴(F) 粘贴(F) 粘贴(F) 粘贴(F) 粘贴(F) 粘贴(F) 粘贴(F) 粘贴(F) 粘贴(F) 粘贴(F) 粘贴(F) 粘贴(F) 粘贴(F) 粘贴(F) 粘贴(F) 粘贴(F) 粘贴(F) 粘贴(F) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(Q) 粘贴(Q) 粘贴(Q) 粘贴(Q) 粘贴(Q) 粘贴(Q) 粘贴(Q) 粘贴(Q) 粘贴(Q) 粘贴(Q) 粘贴(Q) 粘贴(Q) 粘贴(Q) 粘贴(Q) 粘贴(Q) 文件(F) 编辑(E) 视图(V) 窗口(W) 帮助(H) 新建(N) 打开(O) 撤销(U) 重命名(M) 粘贴(P) 粘贴(P) 新建(N) 打开(O) 重新创建文件夹 复制文件夹 删除文件夹 重命名(M) 单击“”按钮 取消“”按钮

To open tabs:

Click a tab from the Home Page to open it or click the button at the top of the screen from within any tab to open a new tab.

17.2 Live View

The Live View tab is where you can view live video from connected systems.

To view live video from a system:

1. Click 📄 and then click to create a Live View tab.

2. Click and drag a DVR, NVR, group, or individual camera to open live video. To ac-

17.2.1 Live View Controls

FLIR Cloud ① ② ③ ④ ⑤ ⑥ ⑦

1. Live display: Double-click to expand the area. Right-click to access additional options. Hold the mouse over the display area to access the camera toolbar.

Camera toolbar:

Sub Stream(205kbps, 352*240) ① ②③④⑤⑥⑦⑧

1.1. Streaming quality: Shows the bitrate and resolution for the stream, and shows if display is showing the Sub Stream or Main Stream.
1.2. Manual recording: Click to start/stop manual recording.
1.0 Click to 5

1. Start/stop tour: Click to start the tour. During the tour the client will cycle through all saved views every few seconds. Click again to stop the tour.
2. PTZ Controls: Controls for PTZ cameras (not included). See 17.3 Controlling PTZ Cameras, page 83 for details.
3. View: Click View to access view menu. Then double-click on a view to open it in the display area.

1. Devices: Shows a list of groups, cameras, and systems connected to the client. Drag items to the display area to open live video. Right-click to view additional options.

17.2.2 Opening Live View in Multiple Monitors

If your computer has multiple monitors, you can open more than one Live View tab and move them to secondary monitors. This allows you to monitor cameras on multiple monitors at the same time.

NOTE

Using multiple monitors significantly increases the amount of computing resources necessary to run the application and may affect performance.

To open Live View in multiple monitors:

1. Click and then click to create a Live View tab.

2. Click and drag the tab outside of the client window to create a new window. You can drag the window to one of the secondary monitors.

FLIR FLIR FLIR FLIR

If you have PTZ cameras (not included), you can control them using the client.

1. Open menu: Click to open camera OSD menu controls. This feature may not be supported for all camera models.
2. Move camera: Click the arrows to move the camera. Click to open dynamic zoom mode. Then click and drag in the video area to zoom in the camera on an area.
3. Zoom +/-: Click to zoom the camera in and out.
4. Focus +/-: Click to increase/decrease the focus.
5. Iris +/-: Click to increase/decrease the iris.
6. Advanced: Click to access advanced PTZ controls.

17.3.1 PTZ Presets

Presets will save a camera position for quick retrieval.

To add presets:

1. Click ▼ to open the Advanced controls. Select Preset.

2. Click 1 8 Preset 1

1. Select the number of the preset you would like to add.

2.

Click 1 8 Tour 1

1. Under Cruise ID, select the number of the tour you would like to configure.

2. (Optional) Under Cruise Name, enter a name for the tour.

3. Use the chart to select which presets you would like to include in the tour and the order of presets.

New List Delete ID: 1 New Name: Forward Time Operation 1 10 4 3 2 10 ↑ ↓ OK Cancel

- Preset: Select the preset number. - Time(s): Enter the time in seconds the camera will remain on the selected preset.

- Operation: Click to add a preset to the tour. Click to delete a preset from the tour.

1. Click to start recording the pattern.

2. Move the camera to the desired end position. Then, click to stop recording the pattern.

To run a pattern:

1. Select the pattern number and click

17.3.4 PTZ Scan

Scan automatically cycles between a left and right point.

To set up scan mode:

1. Click ▼ to open the Advanced controls. Select Scan.

1. Move the camera to the desired left position and

1. Move the camera to the desired right position and

To run scan mode:

1. Click

JAN ZI 2017

FLIR Cloud ① ② ③ ④ ⑤

To playback video:

1. Check the channels you would like to play back from in the Device List.

2. Under Type, check the file types you would like to search for

3. All: All recordings.
   • General: Continuous recordings.
   • MD: Motion recordings.

4. Alarm: Alarm recordings. Your system must support alarm devices (not included)
   to use this feature.

5. Under Stream, select Main Stream to search for Main Stream recordings (high quality) or Sub Stream to search for Sub Stream recordings (smaller file size).

6. Select the start time and end time for your search under From and To. You may not search more than 24 hours of video.
7. Click Search. Wait for the client to find video saved to the system.
8. Click inside the play back bar to start playback.

17.5 Playback Controls

FLIRCloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIRCloud FLIRCloud FLIRCloud FLIRCloud FLIRCloud FLIRCloud FLIRCloud FLIRCloud FLIRCloud FLIRCloud FLIRCloud FLIRCloud FLIRCloud FLIRCloud FLIRCloud FLIRCloud FLIRCloud FLIRCloud FLIRCloud FLIRCloud FLIRCloud FLIRCloud FLIRCloud FLIRCloud FLIRCloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud

1. Display area: Double-click to expand/return to split-screen mode. Hold the mouse over the display area to open the camera toolbar.

• Snapshot: Click to save a snapshot.
  • Digital zoom: Click to enable digital zoom mode. Then, click and drag to

• Device list: Select the channels you would like to search or playback video from.

17.6 Downloading Video to your Computer Hard Drive

You can download video to your computer hard drive to save important events or share them. It is recommended to download video of important events as soon as possible to ensure they are not overwritten by new recordings.

NOTE

PC Users: You may need to run FLIR Cloud™ Client as an administrator to download files to your hard drive.

To download video files:

1. Start playing back video using the steps in 17.4 Playback, page 86.
2. Click 📋 to start a video clip at the current playback time. Click to stop the video clip.
3. Configure the following save options:

• Path: Use the default save folder or click Browse to select a different folder.
• File Format: Select Original Format to save to .dav format (requires the video player). Select AVI to save files to .avi format (can be played in VLC Media Player).

To access Alarms:

- Click

and then click

Alarm menu overview:

FLIR ① ② ③ ④

1. Number of alarms: Shows the number of open alarms.
2. Alarm list: Shows the list of alarms and information on when they occurred and which systems and channels triggered them.
3. Alarm Process: You can close alarms by selecting one of the options and clicking OK.

4. Options: Check to enable the following:

5. Display Link Video: Open live video to monitor alarms on a continuous basis.

6. Display Overlay Window: Show the overlay controls. They allow you to enable/disable sound alerts and quickly jump back to the Alarm menu from another tab.

1. Configure the following:

- Start Time/End Time: Select the start and end times to search for logs. - Log Type: Select the type of logs to search for.

1. Click Search.

To view logs from connected systems:

1. Click Device Log to view logs from connected systems.

FLIR File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit ViewHelp File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View帮助

1. Configure the following:

- Start Time/End Time: Select the start and end times to search for logs. - Log Type: Select the type of logs to search for. - Device Name: Select the system you would like to view logs from.

1. Click Search.

17.9 E-map

E-Map allows you to place cameras over a still image. For example, you can use the E-Man to create a virtual man of your cameras over a floor plan of your home or business

1. Configure the following:

ALL Pop Name: HINO Picture: Reapending Tag Descal: Fina (or all the files) Save Cancel

• Name: Enter a name for your e-map of your choice.
• Picture: Click File and then select a .png, .bmp, or .jpg image on your computer to use as the e-map.

• Describe (optional): Enter a text description of the e-map.

• Click Save.

• Click Edit to edit the e-map.

FLIR 10000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

1. Double-click cameras on the map to open live video.

FLIR FLIR

17.10 Devices

The Devices menu is where you can manage systems connected to the client software.

To access the Devices menu:

- Click and then click

Devices overview:

FLIR ① ② ③ ④ ①

To access the Device Config menu:

- Click

and then click

- Click on a system in the device list to see the settings available for that system and then configure settings as needed.

FLIR 文件(F) 编辑(E) 视图(V) 窗口(W) 帮助(H) 新建(N) 打开(O) 保存(S) 重命名(M) 粘贴(P) 复制(C) 粘贴(P)... Ctrl+O Ctrl+P Ctrl+Q Ctrl+R Ctrl+S Ctrl+T Ctrl+U Ctrl+V Ctrl+W Ctrl+X Ctrl+Y Ctrl+Z Ctrl+A Ctrl+B Ctrl+C Ctrl+D Ctrl+E Ctrl+F Ctrl+G Ctrl+H Ctrl+I Ctrl+J Ctrl+K Ctrl+L Ctrl+M Ctrl+N Ctrl+O Ctrl+P Ctrl+Q Ctrl+R Ctrl+S Ctrl+T Ctrl+U Ctrl+V Ctrl+W Ctrl+X Ctrl+Y Ctrl+Z Ctrl+A Ctrl+B Ctrl+C Ctrl+D Ctrl+E Ctrl+F Ctrl+G Ctrl+H Ctrl+I Ctrl+J Ctrl+K Ctrl+L Ctrl+M

NOTE

The settings available depend on the model of system you have.

17.12 Alarm CFG

The Alarm CFG menu allows you to configure alarms for the client software. The client software will alert you by popping up live video and playing sound alerts.

NOTE

Alarm upload must be enabled on the system in order for it to send the alarm to the client software.

To create alarms:

1. Click

and then cli

1. In the Alarm sources menu, you set up the parameters that trigger the alarm.

Screenshot of a software interface showing a dialog box with file selection and buttons, likely from an older application or system.

• Under Alarm Type, select the alarm type that will trigger an alarm. For example, you can select Motion Detect for the alarm to be triggered by motion.
• Select the systems or channels you would like to trigger an alarm. Continuing the example, if CAM 1 is selected, the alarm will be triggered if there is motion on CAM 1.

• Click Next.

• In the Alarm link menu, you set up the responses to alarms. Select the channels that will pop up or alarm out devices (not included; not all systems support alarm out devices) that will be triggered by an alarm. For each channel selected, configure the following:

Screenshot of a software interface showing a data management panel with file list and folder navigation

1. Click Next.

2. In the Period window, configure times the alarm will be activated.

Screenshot of a software interface showing a horizontal bar chart with green color swatches labeled 1 to 8.

1. Click Confirm to save the alarm.

To manage alarms:

FLIR ① ② ③ ④ ⑤ ⑥ ⑦ ⑧

1. Click + to create a new view.

FLIR +

1. Under Name, enter a name for your view.
2. Under Stay Time, enter the number of seconds the view will be shown before the client switches to the next view.
3. Select the split-screen mode you would like to use for the view and then click and drag channels to the empty grid areas to select channels to be shown in the view.

Empty Empty Empty

To create a user account:

1. Click Add.

1. Configure the following settings for the user account:

Auto files User Name Password: Current Messages: Actions Auto Files Current Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Files Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models Auto Models

- User Name: Enter a user name for the account

17.14.2 Managing Roles

Roles make it easier to manage user accounts by determining the permissions an individual user account can have. By default, a new user account is given all the permissions of the role they are assigned to.

To create a role:

1. Click the Role tab.

2. Click Add.

FLIR FLIR FLIR FLIR

1. Configure the following settings for the role:

Add Options Add Options Name: Name: 100% Name: 100% Name: 100% Name: 100%

17.15.1 Basic

The Basic menu contains general settings for the client software.

FLIR Model Size Size Parameters Size (mm) Size (mm) Size (mm) Size (mm) Size (mm) Size (mm) Size (mm) Size (mm) Size (mm) Size (mm) Size (mm) Size (mm) Size (mm) Size (mm) Size (mm) Size (mm) Size (mm) Size (mm) Size (mm) Size (mm) Size (mm) Size (mm) Size (mm) Size (mm) Size (mm) Size (mm)

The Basic menu contains the following settings:

• Log Saved Time: Select the number of days you would like the client to save log
• Instant Playback Time: Select the number of minutes the system will go back when you start an instant playback.
  • Network Capability: Select the speed of your computer's network connection.
• Resume Live View State: Check for the client to resume live view when it starts up. The live view will open to the last view that you had open.
• Auto login application: Check for the client to automatically login when it starts up without entering a user name or password.
  • Auto Login Windows: Not supported.
• Language: Select the language for the client software.
• Sync Time: Check to have the client software sync time with your computer's system time. Select the time the software will sync the time. Click Sync Now to manually sync the time.

The File menu contains the following options:

• Snapshot Path: Click Browse to select the default folder to save snapshots.
• Record Path: Click Browse to select the default folder to save video recordings.
• Config Path: Click Browse to select the folder where the client will save software

config files.

NOTE

Click Save to save setting changes.

PC Users: You may need to run the client software as admin to save files to enable snapshot or video recording.

17.15.3 Alarm Prompt

The Alarm Prompt menu allows you to configure audio alerts. The client will play audio alerts when events occur. You can replace the default sounds with any .wav file.

NOTE

You must configure alarms in the Alarm CFG menu before the client will play alarm sounds.

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Using FLIR Cloud™ Client for PC or Mac

FLIR Cloud Client FLIR Cloud Client

Connecting to your System Using Smartphone or Tablet Apps

The system is compatible with iPhone, iPad and Android devices.

Platform App Name Get App	From
iPhone/iPad FLIR CloudTM Apple	App Store
Android FLIR CloudTM Google	Play Store

See www.flirsecurity.com/pro for the latest list of supported apps and devices.

18.1 iPhone

FLIR Cloud™ is an iPhone app that allows you to remotely view your system.

18.1.1 Prerequisites

• Connect your system to your router using an Ethernet cable (included).
• Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.

NOTE

For the latest list of supported apps and devices, visit www.flirsecurity.com/pro.

NOTE

The app will ask for permission to send push notifications and to access Photos. It will only send notifications if you enable motion-activated push notifications in the Push Config menu. It needs access to Photos to save snapshots and video clips to the local storage on your mobile device.

18.1.2 Connecting to your System on iPhone

1. Download FLIR Cloud™ for free from the App Store.
2. Tap on the FLIR Cloud™ icon to start the app.
3. Tap Sign up and enter your email address and password to create a new account.

5.1. Tap Scan QR Code and line up the QR code on the top of your system using the camera on your mobile device.

Device ID: xxxxxxxxxxxx

OR

Under Device ID, manually enter the Device ID printed on the label.

5.2. Name: Choose a name for your system of your choice.
5.3. Client Port: Enter the Client Port (default: 35000).
5.4. User Name: Enter the system's User Name (default: admin).
5.5. Password: Enter the system's Password (default: 000000).

1. Tap Connect. You will be prompted to change the system password.

2. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on.

3. The app opens in Live View and streams video from your cameras.

18.1.3 Live View Interface

You can use FLIR Cloud™ in portrait and landscape mode.

Live View Overview

6.1. Quick Playback: Tap to start/stop quick playback.
6.2. PTZ Controls: Open/close PTZ controls. PTZ camera required (not included).
6.3. Streaming Quality: Open/close streaming quality panel.
6.4. Not supported.
6.5. Not supported.
6.6. Not supported.
6.7. Digital Zoom: Tap to activate digital zoom mode. Pinch to zoom in/out.
6.8. Color Settings: Tap to access color controls for the currently selected

camera.

1. Manual record: Tap to start/stop manual recording.
2. Access Favorites.
3. Connect/disconnect all: Connect to/disconnect from all previously added cameras.
4. Device List: Tap to open a list of devices. You can use the Device List to open multiple systems or cameras at once.

18.1.4 Controlling PTZ Cameras

If you have PTZ cameras (not included), you can control them from the app.

To control PTZ cameras:

1. Tap the display area the PTZ camera is connected to.

2. Tap to open PTZ controls.

PTZ Controls

1. Goto preset: Tap to access preset controls. Then use the sliders to select a preset and then tap the checkmark to goto the preset.

NOTE

You must set presets for the camera using the system's local menus before you can use this feature.

18.1.5 Viewing Snapshots and Videos with Local Files

If you have saved snapshots or videos using the app, you may open them with Local Files.

To access Local Files:

- Tap to access the Menu, and then tap Local Files.

Local Files Overview

Screenshot of a surveillance camera interface with numbered labels pointing to various room views

1. Menu: Return to Menu.

2. Files: Top to open files

3. Tap + and select a channel to playback.

Live Preview

1. Select the date then the start and end times to playback.

2. Use the on-screen controls to control playback.

Playback Controls

Street photo with visible store signboards and numbered locations

you can select it to open live video or a snapshot attachment from the camera that detected motion.

Multi-Object Multi-Object Multi-Object Multi-Object Multi-Object Multi-Object Multi-Object Multi-Object Multi-Object Multi-Object Multi-Object Multi-Object Multi-Object Multi-Object Multi-Object Multi-Object Multi-Object Multi-Object Multi-Object Multi-Object Multi-Object Multi-Object Multi-Object Multi-Object Multi-Object Multi-Object

NOTE

Your cameras must have motion detection activated to receive push notifications.

To enable Push Notifications:

1. Tap ☐ to access the Menu, and then tap Push Config.

2. Tap the system you would like to configure.

1. Tap Motion Detect and then check each channel you would like to receive push notifications from.

takeside.mydina-fil.co... Period(Day) 265 Push type Video > Motion Detect Main Lobby Fireplace Main Lobby South Drive Main Lobby West Main Lobby East Starwell - East Starwell - West Upper Starwell - East Upper Starwell - West

1. Tap save changes. You will now receive a notification when one of the selected cameras detect motion.

18.1.8 Using the Event List

The Event List menu shows a list of events that were sent to your device via push notifications.

NOTE

I must configure push notifications before you can use the Event List.

To access the Event List:

- Tap to access the Menu, and then tap Event List.

Event List Overview

Event List 12-12 08:10:09 Motion Detect > Channel 1 lakeside mydina-fir.c 12-12 08:09:35 Motion Detect > Channel 0 lakeside mydina-fir.c 12-12 08:09:25 Motion Detect > Channel 0 lakeside mydina-fir.c 12-12 08:08:13 Motion Detect > Channel 3 lakeside mydina-fir.com

1. Events: Shows the details of each motion detection event. Tap the event to view the video or snapshot.
2. Delete All: Tap to delete all events in the Event List.

NOTE To delete a single event, swipe it to the left and then lap Delete. Event List 2 08:08:23 Motion Detect > Channel 9 lakeside myddna fir.com Delete 12-12 08:08:13 Motion Detect > Channel 9 lakeside myddna fir.com

1. View: Tap to view the video or snapshot for the selected event.

18.1.9 Using Favorites

Favorites allows you to select a group of cameras as a favorite. You can then quickly bring up the group of cameras in Live View without having to individually select each camera.

1. Select the cameras you would like to add to the group's cap to save changes.

High priority HD system CAM 5 CAM 2 CAM 3 CAM 4 CAM 5 CAM 6 CAM 7 CAM 8 lakeside mydstop-fix.com m1100

NOTE

To delete cameras that have been added to the group, select the group in the group list. Then, swipe left and tap Delete.

To open Favorites in Live View:

1. Tap to access the Menu, and then tap Live View.
2. Tap and then tap to open the group.

2.

Tap E-Map Top 30s

1. Select a .jpg image on your mobile device.

2. Press 9 and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras.

1. Select the E-Map in the Device List.

Device List E Map Home Device HD System AudioView 192.168.50.123 C:\WINDOWS\192

1. Tap the camera or cameras to select and then tap Connect to open the cameras.

Home CONNECT

1. Tap Tap OK to confirm.

18.1.12 Adding Devices Using an IP or DDNS Address (Advanced)

The app can connect directly to a device via the IP address or DDNS address as an optional advanced connectivity method or for systems that do not support FLIR Cloud™.

Prerequisites:

• The device you are connecting to must be connected to the Internet.
- You must port forward the HTTP Port (default: 80) and Client port (35000) on your router to the device's local IP address.
- To ensure connectivity, it is highly recommended to register for a free DDNS domain to use with your system.
• For more information on port forwarding and DDNS, visit www.flirsecurity.com/pro.

To add a device using an IP or DDNS address:

1. Tap then + Live View Device Out

1. Configure the following:

18.2 iPad

FLIR Cloud™ is an iPad app that allows you to remotely view your system.

18.2.1 Prerequisites

- Connect your system to your router using an Ethernet cable (included).

- Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.

NOTE

For the latest list of supported apps and devices. visit www.firsecurity.com/pro.

NOTE

The app will ask for permission to send push notifications and to access Photos. It will only sitifications if you enable motion-activated push notifications in the Push Config menu. It needs access to Photos to save snapshots and video flips to the local storage on your mobile device.

18.2.2 Connecting to your system on an iPad

1. Install FLIR Cloud™ for free from the App Store.

2. Tap on the FLIR Cloud™ icon() to start the app.

3. Tap then

4. Tap Device Manager.

5. Tap Add.

EXAMPLE

Setting Connect Strategies Channel Config Port/Stream Config File Alarmbox Config Favorites Configuration Help 1 Start Scanning 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

6.1. Tap Start Scanning and line up the QR code on the top of the system using the camera on your device.

Device ID: xxxxxxxxxxxx DXLM

OR

Under Device ID, manually enter the Device ID printed on the label.

6.2. Name: Choose a name for your system of your choice.
6.3. Client Port: Enter the Client Port (default: 35000).
6.4. User Name: Enter the system's User Name (default: admin).

Live View Overview

Camera navigation interface with labeled panels and tool icons for tracking and viewing operations

1. Display area: Double-tap to open camera in full screen.
2. Favorites: Slide to select favorites.
3. Disconnect: Disconnect from all open cameras.
4. Add to favorites: Add the current view to favorites.
5. Snapshot: Tap to take a snapshot from the currently selected channel.

NOTE

You can view or share snapshots using the Photos app.

1. Change display view.
2. Not supported.
3. Manual record: Tap to start/stop manual recording from this channel
   A. M-1

PTZ Controls

Screenshot of a desktop computer setup with labeled icons and a control panel showing a mouse, monitor, and keyboard.

1. Live display: Swipe to move the camera. Pinch to zoom in/out.
2. Direction buttons: Tap to move the camera.
3. Zoom: Tap to zoom the camera in/out.
4. Focus: Tap +/- to adjust the focus.
5. Iris: Tap +/- to adjust the iris.
6. PTZ/EPTZ: Tap to switch between PTZ and EPTZ mode. Use PTZ mode to control PTZ cameras. Use EPTZ mode to activate digital zoom mode on non-PTZ cameras.
7. Goto preset: Tap to goto a camera preset.

NOTE

You must set presets for the camera using the system's local menus before you can use this feature.

1. In Portrait Mode: Tap +, select the start time and end time for your search, and select the camera you would like to playback.

OR

In Landscape Mode: Select the start time and end time for your search, and drag the camera you would like to playback to the display area.

Screenshot of a surveillance camera interface with multiple video thumbnails and a traffic light overlay, showing vehicle detection status.

1. Use the playback controls.

Playback Controls

2014.12.01 ①

18.2.6 Using Local File to View Manual Recordings

You can view manual recordings saved to your mobile device using the Local File menu.

To view manual recordings:

1. Tap Local Files
2. Tap a video file to open it.

Configuration Device Manager Channel Config Prain Config Local File Rallyroll Config Favorites Local Config Info Local File 2014/03/1-1:1323.doc 2014/03/1-1:1350.doc

To delete videos:

FLIR Cloud HD System Carrier 2 Vector Control 2014-04-03 16:15:0 FLIR Cloud HD System Carrier 1 Mobile Control 2014-04-03 16:15:0 FLIR Cloud HD System Carrier 1 Mobile Control 2014-04-03 16:15:0

NOTE

Your cameras must have motion detection activated to receive push notifications.

To enable Push Notifications:

1. From live view, tap then

2. Tap Push Config

3. Tap the slider for the system you would like to configure.

1. Tap Motion Detect then check each channel you would like to receive push notifications from.

Configuration Device Manager Cleaner Control Push-Scrolling Local Fire Ruby Web Ordering Monster Local Debug Info Control HD, Spaces Period: 100 sec Start Type: Playback MOSI Hellen Front CAM 2 CAM 3 CAM 4 CAM 5 CAM 6 CAM 7 CAM 8 Video Player

1. Under Type, select Playback to attach a video file with each push notification. Or, select Picture to attach a still image of the camera that detected motion.
2. Tap OK to save changes. Whenever the selected cameras detect motion, you will receive a notification.

18.2.8 Using the Event List

The Event List menu shows a list of events that were sent to your device via push notifications.

To create favorites:

1. In Live View, tap to save the cameras that are currently open as a favorite.
2. Enter a name for the favorite and tap OK.

To open favorites in Live View:

• In Live View, slide the dial to cycle through favorites.

Screenshot of a surveillance camera interface showing four panels with Chinese text labels and a traffic light indicator.

To edit favorites:

1. From live view, tap then
2. Tap Favorites.
3. Tap the favorite you would like to edit.

1. Tap Add.

1. Select a .jpg image file on your mobile device.

Press Close to Web

1. To edit the E-map:

1. In live view, tap + on an empty display window and select the E-Map.

Screenshot of a photo editing software interface showing a grid of image thumbnails with Chinese labels and UI elements.

1. Tap a camera from the E-map to open.

Floor plan diagram with labeled rooms and a highlighted blue dot, displayed in a digital interface.

To modify a system:

1. Tap a system to select.
2. Tap the system again to open the edit screen.
3. Update the connection details as needed and then tap Start Live View.

18.2.12 Adding Devices Using an IP or DDNS Address (Advanced)

The app can connect directly to a device via the IP address or DDNS address as an optional advanced connectivity method or for systems that do not support FLIR Cloud™.

Prerequisites:

• The device you are connecting to must be connected to the Internet.
• You must port forward the HTTP Port (default: 80) and Client port (default: 35000) on your router to the device's local IP address.
• To ensure connectivity, it is highly recommended to register for a free DDNS domain to use with your system.
• For more information on port forwarding and DDNS, visit www.flrsecurity.com/pro.

To add a device using an IP or DDNS address:

1. Install FLIR Cloud™ for free from the App Store.

2. Tap on the FLIR Cloud™ icon() to start the app.

3. Tap then

4. Tap Device Manager.

5. Tap Add.

6.1. Tap Register Mode and select IP/Domain. Then tap New Device to return to

the New Device screen.

6.2. Name: Choose a name for your system of your choice.
6.3. Address: Enter the DDNS or IP address of your device.
6.4. Client Port: Enter the Client Port (default: 35000).
6.5. User Name: Enter the system's User Name (default: admin).
6.6. Password: Enter the system's Password (default: 000000)
6.7. Channel Amount: Enter the number of channels your system has.

1. Tap Start Live View. You will be prompted to change the system password.
2. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on.
3. The app opens in Live View and streams video from all connected cameras.

18.3 Android

FLIR Cloud™ allows you to remotely view your system on Android devices.

18.3.1 Prerequisites

- Connect your system to your router using an Ethernet cable (included).

- Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.

18.3.2 Connecting to your System on Android

1. Download FLIR Cloud™ for free from the Google Play Store.

2. Tap on the FLIR Cloud™ icon() to start the app.

3. Tap Sign up and enter your email address and password to create a new account.

4. Tap then + Live View Device List

1. Configure the following:

1. Tap Connect. You will be prompted to change the system password.

2. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on.

1. The app opens in Live View and streams video from your cameras.

18.3.3 Live View Interface

You can use FLIR Cloud™ in portrait and landscape mode.

Live View Overview

Live View Blin ① ② ③ ⑨

6.6. Not supported.

6.7. Digital Zoom: Tap to activate digital zoom mode. Pinch to zoom in/out.

6.8. Color Settings: Tap to access color controls for the currently selected

camera.

1. Manual record: Tap to start/stop manual recording.

2. Access Favorites.

3. Connect/disconnect all: Connect to/disconnect from all previously added cameras.

4. Device List: Tap to open a list of devices. You can use the Device List to open mul

ple systems or cameras at once.

18.3.4 Controlling PTZ Cameras

If you have PTZ cameras (not included), you can control them from the app.

To control PTZ cameras:

1. Tap the display area the PTZ camera is connected to.

2. Tap to open PTZ controls.

PTZ Controls

Live View ①

To access Local Files:

- Tap □ to access the Menu, and then tap Local Files.

Screenshot of a surveillance camera interface with numbered UI elements and four video frames showing traffic and vehicle detection.

1. Menu: Return to Menu.
2. Files: Tap to open files.
3. File Type: Tap the options to select video files or snapshots.
4. Options: Tap to share, delete, or export files to your device's local storage.

NOTE

Exported video tiles are saved to MP4 format in the folder /snapshot/mp4/, which you can access by connecting your Android device to a computer using a USB cable.

18.3.6 Using Playback Mode on Android

You can access recorded video on your system using your Android.

NOTE

1. Use the on-screen controls to control playback.

Playback Controls

Camera menu interface screenshot showing camera settings with numbered labels and a preview of an indoor facility

4.1. Display Area: Double-tap to open in full-screen.
4.2. Play/pause.
4.3. Time Bar: Tap inside the bar to fast forward or rewind.
4.4. Previous: Select previous video file.
4.5. Next: Select next video file.
4.6. Snapshot: Tap to take a snapshot from the selected camera.
4.7. Stop All: Stop playback on all channels.
4.8. Not supported.
4.9. Manual Record: Tap to start/stop recording to your mobile device's local storage.
4.10. Fast.
A 11 Slow

NOTE

Your cameras must have motion detection activated to receive push notifications.

To enable Push Notifications:

1. Tap ☐ to access the Menu, and then tap Push Config.
2. Tap the system you would like to configure.

Push Config HD System mountainview 192.168.50.123

1. Tap Motion Detect and then check each channel you would like to receive push notifications from.

To access the Event List:

- Tap to access the Menu, and then tap Event List.

Event List Overview

Event List 12-11 10:14:17 Motion Detect HD System - Classroom 1 12-11 10:13:12 Motion Detect HD System - Classroom 1 12-11 10:12:21 Motion Detect HD System - Classroom 1

1. Events: Shows the details of each motion detection event. Long press an event to delete just that event.
2. Delete All: Tap to delete all events in the Event List.
3. View: Tap to view the video or snapshot for the selected event.

18.3.9 Using Favorites

Favorites allows you to select a group of cameras as a favorite. You can then quickly bring up the group of cameras in Live View without having to individually select each camera.

To use Favorites:

1. Tap E to access the Menu, and then tap Favorites.

2. Tap a group to configure an existing group.

NOTE Tap to create a new group and then enter a name for the new group.

1. To add resources to the power

2. Tap ☐ to access the Menu, and then tap Live View.

3. Tap and then tap to open the group.

Live Flow + - + -

Live View High priority OK

18.3.10 Using the E-Map

E-Map allows you to place cameras over a still image. For example, you can use the E-Map to create a virtual map of your cameras over a floor plan of your home or business.

To add an E-Map:

1. Tap ☐ to access the Menu, and then tap E-Map.
2. Tap

1. Press 📋 and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras.

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1. Click ☐ Choose a name for your E-Map and then tap OK. To open cameras from an E-Map:

2. Tap in Live View.

3. Select the E-Map in the Device List.

18.3.11 Device Manager

You can use Device List to add, delete, or edit your systems.

To access Device Manager:

- Tap to access the Menu, and then tap Device Manager.

To edit a system:

1. Tap the system in Device Manager. Tap

1. Edit the connection details as needed.

2. Tap Connect to save changes and connect to the system.

To delete a system:

1. Tap the system you would like to delete.

2. Tap ☐ Tap OK to confirm.

18.3.12 Adding Devices Using an IP or DDNS Address (Advanced)

EXAMPLE

Book On Date Organic Mode: 8100mm Name: Alt System Address: [e-mail] Start Menu: $500 Save As: admin Save As: ******** Last Show: 9.6.3 Playback: 12.7.

2.1. Tap Register Mode and select IP/Domain.
2.2. Name: Choose a name for your system of your choice.
2.3. Address: Enter the IP address or DDNS address of your device.
2.4. Client Port: Enter the Client Port (default: 35000).
2.5. Username: Enter the system's User Name (default: admin).
2.6. Password: Enter the system's Password (default: 000000).

1. Tap Connect. You will be prompted to change the system password.

2. Enter a new 6 character password and tap OK. This password will be used to log on

to your system from now on.

Remote Viewing On Internet Explorer

You can also view your system remotely using Internet Explorer (version 8 or later required). In order to view your system on Internet Explorer over the Internet, you must set up DDNS and port forwarding.

NOTE

Remote viewing is only compatible with Internet Explorer. Mozilla Firefox, Opera, Safari, and other browsers are not supported.

19.1 Prerequisites

• The HTTP Port (default: 80) and Client Port (default: 35000) must be port forwarded to your router.
• You must create a DDNS account, and have the DDNS settings configured in your NVR. For details, 21 DDNS Setup (Advanced), page 144.
  • The NVR must have internet access.

To view your system using Internet Explorer:

1. Open Internet Explorer. It is recommended to select Run as Administrator when opening Internet Explorer to ensure full functionality.
2. In the address bar, enter your system's IP address or DDNS address followed by the HTTP Port (default: 80). For example, http://192.168.1.1:80 or http://tomsmith.myddns-flir.com:80.

NOTE

You MUST include http:// in order to access your system.

1. An attention bar appears at the top or bottom of the screen to prompt you to install ActiveX plugins, click Install or Allow and follow the prompts to install the plugins.
2. Enter the system user name and password (by default admin / 000000).
3. Select LAN to connect using the main (high quality) stream. Select WAN to use the substream to conserve bandwidth and for improved performance when connecting over the Internet.

a. 01:11

1. Double click on cameras in the camera list to open them in live view.

Screenshot of a video editing software interface with multiple preview panels and toolbars

19.1.1 IE Live Display Overview

NOTE Some options are not available in WAN mode. Flir ① ② ③ ④ ⑤ ⑥

1. Live View Controls:

- Start Talk: Click to enable 2-way audio.

- Instant Record: Not supported.

- Local Play: Open recorded or back up video files (.day) saved on the local

computer.

1. Live View Toolbar:

① ② ③ ④

2.1. Select image quality.
2.2. Fluency/latency.
2.3. Full-screen.
2.4. Select display view.

1. PTZ Controls.

2. Color Settings: Use the sliders to adjust the brightness, contrast, saturation, and hue for the selected camera.

19.1.2 Using Search Mode in IE (Playback)

You can access recorded video from your NVR using the Internet Explorer client.

To access recorded video from your NVR:

1. Click Search.

2. Perform the following to start playback:

RTSP Streaming (Advanced)

RTSP streaming allows you to stream video from a specific camera using a web address. It is an optional connectivity method used by 3rd party software applications.

NOTE

The instructions in this section are using VLC Media Player. VLC Media Player is a free software provided at www.videolan.org. FLIR cannot provide support for VLC Media Player or any other 3rd party software. Please contact the software vendor for technical support related to 3rd party software applications.

To connect to the video stream using VLC Media Player:

1. Open VLC Media Player.

2. Click Media>Open Network Stream.

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1. Enter the RTSP address in the following format:

2. r[]:@:icam/realmonitor?channel=&subtype=

3. : The user name of the system (default: admin).
4. : The password for the system (default: 000000).
5. : The IP address of the system.

一

Open Media Network Protocol Parameters: a network (1.0) http://www.000050/002.00.10.17% (35%) and default channel = Black type = 6 http://www.000050/002.00.10.17% (35%) and default channel = Black type = 6 http://www.000050/002.00.10.17% (35%) and default channel = Black type = 6 Show remote access OK Cancel

1. Click Play. The video stream will open in VLC Media Player. If it does not connect, check the following:

2. Check that the syntax on the RTSP address is correct.

3. Make sure the system is connected to the network.
4. If connecting over the Internet, make sure to use the remote IP address of the system and that the RTSP port is open.

DDNS Setup (Advanced)

Free DDNS service is available as an optional connectivity method to connect to your system over the Internet.

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NOTE

Except where noted, the instructions in this section are the same on PC or Mac.

21.1 Accessing your System within a Local Network (LAN)

You can connect to your system through using the Client Software through the local area network (LAN). It is recommended to confirm connectivity over a local network before setting up your system for DDNS connectivity.

NOTE

To complete the steps below, your computer must be on the same network as your system.

21.1.2 Step 2 of 3: Obtain the System's Local IP Address

1. Right-click to open the Quick Menu and click Info. Enter the system user name (default: admin) and password (default: 000000).

Device ID Device Name: 210-220013 System Name: 1.574 Material Type: 100% Magnetic Field: 100% Cathode Material: 100% VCC Capacity: 100% (100%) Cathode Power: 100% Cathode Power Ratio: 1:1.16 OK

1. Write down the IP Address of the system.

• A local IP looks something like this: 192.168.5.118.

21.1.3 Step 3 of 3: Connect to the System's Local IP Address

Follow the steps below to confirm connectivity over a local network on a PC or Mac.

To connect using the system's local IP address:

1. Download and install the client software. • PC Users: Download and install the Client Software for PC from www.flirsecurity.com/pro.
   • Mac Users: Download and install the Client Software for Mac from www.firsecurity.com/pro. Double click to extract the software. Drag the software to Applications.

2. Once installation is finished, double-click the FLIR Cloud™ Client icon) (from the desktop or Applications list

3. The client scans your LAN for connected systems. Check your system (a) and click Add (b).

FLIR ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ ⑪ ⑫ ⑬ ⑭ ⑮ ⑯ ⑰ ⑱ ⑲ ⑳ ㉑ ㉒ ㉓ ㉔ ㉕ ㉖ ㉗ ㉘ ㉙ ㉚ ㉛ ㉜ ㉝ ㉞ ㉟ ㉳ ㉟ ㉟a ㉟b ㉟c ㉟d ㉟e ㉟f ㉟g ㉟h ㉟i ㉟j ㉟k ㉟l ㉟m ㉟n ㉟o ㉟p ㉟q ㉟r ㉟s ㉟t ㉟u ㉟v ㉟w ㉟x ㉟y ㉟z ㉟c ㉟d ㉟e ㉟f ㉟g ㉟h ㉟i ㉟j ㉟k ㉟l ㉟m ㉟n ㉟o ㉟p ㉟q ㉟r ㉟s ㉟t ㉟u ㉟v ㉟w ㉟x ㉟y ㉟o ㉟p ㉟q ㉟r ㉟s

1. Enter the password for your system (default: 000000) and click OK.

2. If this is the first time you are connecting, you will be prompted to change the system password.

1. Enter a new 6 character password and click OK. This password will be used to connect to your system from now on.

1. Click and drag Default Group to the display window to open your cameras in live view.

FLIR Cloud Start

Result

FLIR FLIR FLIR FLIR FLIR

21.2.2 Step 2 of 4: Create a DDNS Account

To setup your free FLIR DDNS account:

1. In your browser, go to http://ddns.myddns-flir.com and click Create Account.

FLIR

Login
Create Account
Lost Password

1. Complete the Account Information fields with your personal information. Complete the Warranty Information with your purchase details (optional).

Form New Account Account Information Email: [e-mail] Password: ****** Password confirms: ****** First name: Nam Last name: Smith Region: Ontario Country: Canada Sentence: Eastern Standard Line (SL) In closing on "Create New Account" subscribed the Region of Finance

1. Complete the System Information fields:

2. Product License: Select your product model from the Product License drop down menu (i.e. DNB500 Series).

3. - : Enter the MAC address of your system.
   • To find the MAC address, right-click to open the Quick Menu and click Info.

Domain name/URL Request:
DDNS User Name:
Device DDNS password:

21.2.3 Step 3 of 4: Enable DDNS on the System

To enable DDNS in your System:

1. Right-click and click Main Menu. Enter the system password if prompted.

2. Click ✗ and then click Network>DDNS.

TCP/IP CONNECTION INT COM PATTERN GAML FTP PDF SIP SIP SIP SIP SIP SIP SIP SIP SIP SIP SIP SIP SIP SIP SIP SIP SIP SIP SIP SIP SIP SIP SIP SIP SIP SIP SIP SIP SIP SIP SIP SIP SIP SIP

1. Check Enable
2. Under Domain Name, enter the Domain Name/URL Request your received in the email after registering for DDNS.
3. Under User Name, enter your DDNS User Name.
4. Under Password, enter your DDNS Device password.
5. Click OK to save your settings.

NOTE

1. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login.

FLIR Cloud User Name: Addrs Password: ****** □ Escalator Password ( Begin ) ( End )

1. Click Add Device.

FLIR Clouds Next Next Next Next

Add Device Input Info Device Name: HD System Group Name: Default Group Type: DVR IP/DNS Address: tomsmith.myodns-flir.com Port: 35000 User Name: admin Password: ****** Retrieve Info Device Information Serial Number: Video Input: Video Output: Alarm Input: Alarm Output: Add More Add Cancel

5.1. Check By IP/Domain to add a system using the DDNS address.
5.2. Device Name: Choose a name for your system of your choice.
5.3. IP/DDNS Address: Enter the Domain Name/URL Request you received in the email when you registered for DDNS followed by .myddns-flir.com.

NOTE

1. Enter a new 6 character password and click OK. This password will be used to connect to your system from now on.

Please update your system's password. Cancel OK

8.

Click

1. Click and drag Default Group to the display window to open your cameras in live

Software interface screenshot showing a blue arrow pointing to a gray rectangle on a dark background (no text or symbols visible)

Congratulations! You can now connect over the Internet to view and playback video on your computer.

Connecting a PTZ Camera (DNR500 Series)

You can connect PTZ cameras (not included) to the system. FLIR IP PTZ cameras can accept PTZ commands directly through the Ethernet cable or you can connect PTZ cameras to the RS485 connectors on the back of the system.

To connect a FLIR PTZ camera to the system:

1. Connect the camera Ethernet cable to one of the PoE Ports on the system. OR

Connect the camera to the local network (LAN) and then add it to the NVR. See 6.11 Connecting Cameras to the Local Area Network (LAN), page 13 for details.

1. Right-click and click Main Menu. Enter the system user name (default: admin) and password (default: 000000) if prompted.

2. Click >Setting>Pan/Tilt/Zoom

GENERAL DISPLAY MIME PANTLETTYPE ACCOUNT Send Settings OFFSET UPDATE Date: All Date Type: Update Default OK Cancel Apply

1. Under Channel, select the channel your PTZ camera is connected to.
2. Under PTZ Type, select Remote. This allows the system to control the PTZ functions over the Ethernet cable.
3. Click OK. You can now control your PTZ camera using the system.

To connect a RT7 camera to the system via DC495.

3.

Click >Setting>Pan/Tilt/Zoom.

GENERAL IMPORT TYPE: All PTG Type: Local POTATO: Pt-000 LENGTH: 1 Area: 200 Distance: 2 Size: 8 Finish: None OK Cancel Apply CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE CHANGE

1. Under Channel, select the channel your PTZ camera is connected to.

2. Under PTZ Type, select Local. This allows the system to control the PTZ functions over RS485. Configure the following RS485 connection parameters for your camera:

3. Protocol.

4. Address.
5. Baud Rate.
6. Data Bit.
7. Stop Bit.

NOTE

Check the instruction manual for your PTZ camera to determine the correct settings.

1. Click OK. You can now control your PTZ camera using the system.

22.1 Controlling a PTZ Camera (Local NVR)

1. In Live View, double click the channel that has the DT7 camera connected to open in

22.2 Advanced PTZ Controls

Advanced PTZ controls can be used to save camera positions and cycle through various positions, and automate camera actions.

To open advanced PTZ controls:

- Click the arrow in the PTZ control window to open advanced controls.

Speed 5 Zoom Focus Help

Advanced PTZ controls overview:

Speed 5 Zoom Focus Iris No. 0 ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ ⑪

1. No.: Select the number of the action you want to perform.
2. Not supported.

3. PTZ camera menu: Click to open the camera's OSD menu. This may not be supported on all camera models.
   4 Preset: Click to call the selected preset

4. Click the Preset tab.

PANTILT/2OOM Preset Tour Pattern Border Preset 1 SMI Lot Preset

1. Enter the number of the preset you want to create under Preset.
2. Move the camera to the desired position and click Set.

To go to a preset:

- Under No., select the number of the preset you would like to go to and click

22.2.2 Tours

Tours will cycle through a set of presets.

To create a tour:

1. Click to open the aux menu.
2. Click the Tour tab.

1. Click the Pattern tab.

PANTILT/2OOM Preset Tour Pattern Border Pattern 1 Begin End

1. Under Pattern, enter the pattern you would like to configure.
2. Move the camera into the desired start position and click Begin.
3. Move the camera into the desired end position and click End.

To run a pattern:

- Under No., select the number of the pattern you would like to go to and click

22.2.4 Auto Scan

An auto scan automatically cycles between a left and right point.

To create a new auto scan:

1. Click to open the aux menu.

2. Click the Border tab

Connecting An External Monitor (DNR500 Series)

A BNC output is available to connect the NVR to an external monitor or TV. The BNC output shows a duplication of the live display.

Video OUT

DNR500 Series Hard Drive Installation

The system comes with a pre-installed 3.5° SATA hard drive. You can install up to four hard drives up to a maximum size of 4TB each.

24.1 Installing a Hard Drive

CAUTION

Make sure that the system is OFF and the power cable is disconnected before removing/installing the hard drive.

To install the hard drive:

1. Power off the system, and unplug all cabling from the system.
2. Remove the top panel screws (2x). Slide the top panel back and then lift to remove it from the system.

Front view of a network equipment rack with ports, connectors, and indicator lights (no visible text or labels)

1. Remove the hard drive bracket screws (4x) and lift the hard drive bracket out of the system.

Two-panel image showing a computer setup with a monitor and cable, before and after an overhead view of a server rack with visible wiring (no text or symbols)

1. Place the hard drive bracket over the hard drive with the screw holes aligned. Insert the hard drive screws (4x) to secure the hard drive to the bracket.

2. Connect the SATA data and power cables to the hard drive.

1. Replace the top cover and top cover screws (2x).

NOTE

After installation, you must format the hard drive in order to use it with the system. See 24.3 Formatting Hard Drives, page 161.

24.2 Removing the Hard Drive

CAUTION

Make sure that the system is OFF and ALL power adapters have been disconnected before removing/installing the hard drive.

1. Power off the system, and unplug all cabling from the system.

2. Remove the top panel screws (2x). Slide the top panel back and then lift to remove it from the system.

Front view of a network equipment rack with ports, connectors, and a green terminal (no visible text or labels)

1. Disconnect the SATA power and data cable from the hard drive(s).

2. Remove the hard drive screws (4x) to detach the hard drive from the hard drive bracket.

Close-up of a blue electronic device with a black screwdriver inserted, showing internal components and a green card (no visible text or symbols)

1. Replace the hard drive bracket and hard drive bracket screws (4x). Replace the top cover and top cover screws (2x)

NOTE

After installation, you must format the hard drive in order to use it with the system. See 24.3 Formatting Hard Drives, page 161.

24.3 Formatting Hard Drives

You must format hard drives before you may use them with the system.

CAUTION

Formatting the HDD erases all data on the hard disk. This step cannot be undone. System settings will not be erased.

To format the hard drive:

Troubleshooting

When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling FLIR Technical Support:

Error	Possible Causes Solutions
System is not receiving power, or is not powering up.	Cable from power adapter is loose or is unplugged.	Confirm that all cables are connected correctly. Confirm that the power adapter is securely connected to the back of the unit
	Power switch is set to OFF (●) position.	Confirm that the power switch is in the ON (I) position.
	Cables are connected, but system is not receiving sufficient power.	Confirm that the system is powered on (LED indicators on the front should be ON). If the unit is connected through a power bar or surge protector, try bypassing the bar and connecting the power directly to the wall outlet. Confirm that there is power at the outlet: Connect the power cable to another outlet. Test the outlet with another device (such as a lamp or phone charger).
Hard drive is not detected by the system.	Hard drive cables are loose or not properly connected.	Remove the housing and check that hard drive cables are firmly connected.
	There is no hard drive in the system.	Open the housing and install compatible hard drive. Make

Troubleshooting25

Error Possible Causes Solutions
• Mouse not detected by system.	• Mouse cable is not firmly connected to the system. Mouse is not connected to the system.	• Firmly connect the mouse cable to one of the USB ports.
	• System needs to be reset • Power off the system (disconnect power cable). Firmly connect a USB mouse to one of the USB ports. Re-connect the power cable to the DC 12V port on the rear panel.
• There is no picture on selected channels / camera picture is not being displayed.	• Camera cables are loose or have become disconnected.	• Check the camera video cable and connections.• Disconnect and reconnect the cable at the system and at the camera.• Try moving the camera to another channel or use another cable.
• The system beeps at startup.	• The beep at startup is normal.
• The system beeps during motion detection.	• Motion detection is enabled and the alarm buzzer is activated.	• Open the Main Menu andclick Event->Motion>Motion Detect. Un-check Buzzer for each channel and click Apply.
• I am not receiving email notifications.	• Email notification is disabled.	• Ensure you have configured email notification. For details, see 15.3.5 Configuring Email Alerts, page 55.
	• Send Email setting not en-	• Make sure that Send Email

DNR500 Series System Specifications

26.1 System

Operating System	Embedded LINUX
Pentapkex	Simultaneous View, Record, Playback, Backup, and Remote Monitoring
Number of Channels 16/32 Channels

26.2 Inputs/Outputs

Video IN 16/32 ch: 16 PcE Video Input
Video OUT Yes, BNC
VGA OUT Yes
HDMI Yes
Audio IN	1 Line IN (RCA) for two-way audio
Audio OUT 1 Line OUT (RCA) for two-way audio
USB Port 1 at the back, 1 at the front
Alarm IN 16 Alarm IN
Alarm OUT 4 Alarm OUT
Video Output Resolution	1920 × 1080,1280 × 1024,1280 × 720,1024 × 768
PTZ Control RS-485, supports Pelco-D and Pelco-P

26.3 Display

Display Split 16/32 ch: 1/4/8/9/16
Live Display Speed	16/32 ch: 480FPS NTSC, 400FPS PAL
OSD	Camera Title, Time, Camera Lock, Motion Detection, Recording Status
System Navigation	USB mouse
Motion Area Setting	Adjustable grid (22x18)
Pre Recording Max. 30 Seconds
Post Recording Max. 5 Minutes
Reliability Watch-Dog, auto-recovery after power failure
Covert Video Yes

26.5 Playback and Backup

Playback Channel 16/32 ch: 1/4
Playback Speed	Variable Max 16x
Playback Players Backup Player
Search By time & event
Log Search Up to 1,000 lines for motion detected, configuration changes, connects/disconnects and video loss
Audio Play Yes (audio camera required)

26.6 Storage & Archive

Storage 16/32 ch: Up to 4 HDD's (SATA) Internal	Up to 4 HDD External using 1x eSATA Port
Maximum Capacity	16/32 ch: Up to 4x4TB Internal + up to 4x4TB ternal (eSATA)
Backup Media	USB flash drive & HDD
Backup File Format	DAV or ASF file

26.7 Connectivity

Cloud Connection	FLIR CloudTM
Supported Operating Systems	WindowsaTMMac OSX

Dimensions (W x H x D) 440mm x 410mm x 70mm / 17.3" x 16.1" x 2.8" / 1.5U

Operating Temperature 14^ 131^ F/ - 10^ 55^ C

Humidity 10 – 90% RH

26.9 Recording Resolution (Pixels) & Speed (FPS — Frames per second)

Model FPS		720P1280x720	1080P1920x1080	3MP2028x1536	5MP2560x1920
16 ch	Total 480 480 480 480
	Per channel 30 30 30 30
32 ch	Total 960 960 960 960
	Per channel 30 30 30 30

As our products are subject to continuous improvement, FLIR Systems, Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation. E&OE

Notices

This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage.

However, it is imperative that the user follows the guidelines in this manual to avoid improper usage which may result in damage to the unit, electrical shock and fire hazard injury.

In order to improve the feature functions and quality of this product, the specifications are subject to change without notice from time to time.

27.1 FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.

Website

www.flirsecurity.com/pro

Technical Support

1-866-816-5919

Customer Service

1-866-344-4874

Copyright

© 2015. FLIR Systems, Inc.

All rights reserved worldwide. Names and marks appearing herein are either registered trademarks or trademarks of FLIR Systems and/or its subsidiaries. All other trademarks, trade names or company names referenced herein are used for identification only and are the property of their respective owners.

Legal disclaimer

Specifications subject to change without further notice. Camera models and accessories subject to regional market considerations. License procedures may apply. Products described herein may be subject to US Export Regulations. Please refer to [e-mail] with any questions.