DNR2184 - Security Camera FLIR - Free user manual and instructions

USER MANUAL DNR2184 FLIR

Instruction Manual DNR210 Series

Black rectangular electronic device with a lid and ventilation grille (no visible text or symbols)

Instruction Manual

DNR210 Series

Thank you for purchasing this product. FLIR Systems, Inc. is committed to providing our customers with a high quality, reliable security solution.

This manual refers to the following models:

DNR214 (4-channel)

DNR218 (8-channel)

For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at:

www.flir.com/security/pro

WARNING

RISK OF ELECTRIC SHOCK DO NOT OPEN

WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

Table of contents

1 Important Safeguards ....1

1.1 General Precautions.... 1
1.2 Installation.... 1
1.3 Service 3
1.4 Use....4

2 Getting Started....5

3 Top Panel....6
4 Back Panel....7
5 Basic Setup 8

5.1 Step 1: Connect the Network Cameras ....8
5.2 Step 2: Connect the Mouse....8
5.3 Step 3: Connect the Ethernet Cable 8
5.4 Step 4: Connect the Monitor....8
5.5 Step 5: Connect to Power 9
5.6 STEP 6: Create a Secure Password....9
5.7 Step 7: Upgrade Firmware to Latest Version (if Available) 9
5.8 Step 8: Verify Camera Image 10
5.8.1 Camera Installation Tips 10
5.9 Step 9: Set the Time 10
5.10 Quick Access to System Information 10
5.11 Default System Password & Port Numbers 11
5.12 Connect to Your NVR Over the Internet.... 11
5.13 Connecting Cameras to the Local Area Network (LAN) 12

6 Mouse Control 15

7 Using the NVR On-Screen Display 16

7.1 Using the Quick Menu.... 16

7.2 Adjusting Camera Image Settings.... 17

7.2.1 Configuration Profiles.... 19

7.2.2 Setting a Day and Night Schedule.... 20

7.3 Using the Navigation Bar 21

Table of contents

11.2 Backing up Video.... 37

11.3 Using Video Clip Backup 38

11.4 Viewing Backup Files 39

11.4.1 Viewing Backup Files on PC 39

11.4.2 Viewing Backup Files on Mac 42

12 Managing Passwords and User Accounts.... 45

12.1 Changing Passwords.... 45

12.2 Adding Users 46

12.3 Modifying Users 47

12.4 Deleting Users 47

12.5 Account Groups 47

12.6 Adding Groups 47

12.7 Modifying Groups 49

12.8 Deleting Groups 49

13 Using the Main Menu 50

13.1 Camera Setting 50

13.1.1 Remote Device 50

13.1.2 Viewing Camera Status 51

13.1.3 Viewing Camera Firmware Versions 51

13.1.4 Upgrading Camera Firmware 52

13.1.5 Recording.... 53

13.1.6 Configuring Recording Quality 53

13.1.7 Configuring Audio Recording 56

13.1.8 Configuring Snapshot Recording Settings.... 56

13.1.9 Creating Custom Channel Names 57

13.2 System Information 58

13.2.1 HDD Info 58

13.2.2 Record Info 59

13.2.3 Version 60

13.2.4 Event 61

13.2.5 Online Users 62

Table of contents

13.3.15 Configuring Pre-Recording 81

13.3.16 Configuring the Snapshot Schedule 82

13.3.17 Configuring Holidays 83

13.3.18 Formatting the Hard Drive 85

13.3.19 Configuring Hard Drive Type 86

13.3.20 Configuring General System Settings 87

13.3.21 Changing the NVR's Output Resolution.... 88

13.3.22 Saving Your System Configuration to a USB Flash

Drive 90

13.3.23 Restoring Default Settings.... 92

13.3.24 Upgrading Firmware from a USB Flash Drive.... 93

13.4 Shutdown....94

14 Connecting to Your System Over the Internet on PC or Mac 96

14.1 System Requirements.... 96

14.2 Step 1 of 3: Connect your System to Your Router 97

14.3 Step 2 of 3: Obtain the system's Device ID....97

14.4 Step 3 of 3: Connect to the System Over the Internet 97

15 Using FLIR Cloud™ Client for PC or Mac 102

15.1 Home Page 102

15.2 Live View 102

15.2.1 Live View Controls.... 103

15.2.2 Opening Live View in Multiple Monitors 105

15.3 Controlling PTZ Cameras 106

15.3.1 PTZ Presets.... 107

15.3.2 PTZ Tours.... 108

15.3.3 PTZ Pattern 109

15.3.4 PTZ Scan 110

15.3.5 PTZ Pan 110

15.4 Playback.... 110

15.5 Playback Controls 112

15.6 Downloading Video to your Computer Hard Drive.... 113

Table of contents

16.1.4 Controlling PTZ Cameras.... 140

16.1.5 Viewing Snapshots and Videos with Local Files 141

16.1.6 Using Playback Mode on iPhone / iPad 142

16.1.7 Enabling Push Notifications 143

16.1.8 Using the Event List 147

16.1.9 Using Favorites.... 147

16.1.10 Using the E-Map 150

16.1.11 Device Manager.... 155

16.1.12 Adding Devices Using an IP or DDNS Address (Advanced) 155

16.2 Android 156

16.2.1 Prerequisites.... 156

16.2.2 Connecting to your System on Android 157

16.2.3 Live View Interface 158

16.2.4 Controlling PTZ Cameras.... 159

16.2.5 Viewing Snapshots and Videos with Local Files 160

16.2.6 Using Playback Mode on Android 160

16.2.7 Enabling Push Notifications 162

16.2.8 Using the Event List 165

16.2.9 Using Favorites.... 165

16.2.10 Using the E-Map 167

16.2.11 Device Manager.... 170

16.2.12 Adding Devices Using an IP or DDNS Address

171

17 Remote Viewing On Internet Explorer 173

17.1 Prerequisites 173

17.1.1 IE Live Display Overview.... 174

17.1.2 Using Search Mode in IE (Playback).... 175

18 RTSP Streaming (Advanced).... 177

19 DDNS Setup (Advanced) 179

19.1 Accessing your System within a Local Network (LAN) 179

Table of contents

21.3 Formatting Hard Drives	201
22 Troubleshooting	203
23 Technical Specifications	205
23.1 System	205
23.2 Inputs/Outputs	205
23.3 Display	205
23.4 Recording	205
23.5 Playback and Backup	206
23.6 Storage & Archive	206
23.7 Connectivity	206
23.8 General	206
24 Notices	208
24.1 FCC Class A Notice	208

Important Safeguards

In addition to the careful attention devoted to quality standards in the manufacturing process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment. Please read them carefully before operating and using your product.

1.1 General Precautions

1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water-dampened cloth for cleaning.
3. Do not use this product in humid or wet places.
4. Keep enough space around the product for ventilation. Slots and openings in the storage cabinet should not be blocked.
5. It is highly recommended to connect the product to a surge protector to protect from damage caused by electrical surges. It is also recommended to connect the product to an uninterruptible power supply (UPS), which has an internal battery that will keep the product running in the event of a power outage.

CAUTION

Maintain electrical safety. Power line operated equipment or accessories connected to this product should bear the UL listing mark or CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or fire. If in doubt, contact qualified service personnel.

1.2 Installation

1. Read and Follow Instructions: All the safety and operating instructions should be read before the product is operated. Follow all operating instructions.
2. Retain Instructions: The safety and operating instructions should be retained for future reference.

3. Heed Warnings: Comply with all warnings on the product and in the operating instructions.

4. Polarization: Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other.

A grounding type plug has two blades and a third grounding prong.

The wide blade or the third prong are provided for your safety.

If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

1. Power Sources: This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to you location, consult your video dealer or local power company. For products intended to operate from battery power, or other sources, refer to the operating instructions.

2. Overloading: Do not overload wall outlets or extension cords as this can result in the risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service technician.

3. Power-Cord Protection: Power supply cords should be routed so that they are not

4. Water and Moisture: Do not use this product near water — for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool and the like.

5. Heat: The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.

6. Accessories: Do not place this product on an unstable cart, stand, tripod, or table. The product may fall, causing serious damage to the product. Use this product only with a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with the product. Any mounting of the product should follow the manufacturer's instructions and use a mounting accessory recommended by the manufacturer.

1. Camera Extension Cables: Check the rating of your extension cable(s) to verify compliance with your local authority regulations prior to installation.

2. Mounting: The cameras provided with this system should be mounted only as instructed in this guide or the instructions that came with your cameras, using the provided mounting brackets.

3. Camera Installation: Cameras are not intended for submersion in water. Not all cameras can be installed outdoors. Check your camera environmental rating to confirm if they can be installed outdoors. When installing cameras outdoors, installation in a sheltered area is required.

1.3 Service

1. Servicing: Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.

2. Conditions Requiring Service: Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

1.4 Use

1. Cleaning: Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
2. Product and Cart Combination: When product is installed on a cart, product and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the product and cart combination to overturn.
3. Object and Liquid Entry: Never push objects of any kind into this product through openings as they may touch dangerous voltage points or "short-out" parts that could result in a fire or electric shock. Never spill liquid of any kind on the product
4. Lightning: For added protection of this product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the product due to lightning and power line surges.

Getting Started

Your security NVR package includes the following components:

Hard drive size, number of channels, and camera configuration may vary by model. Please refer to your package for specific details. Check your package to confirm that you have received the complete system, including all components shown above.

Top Panel

graph TD
    A["1"] --> B["Square"]
    C["2"] --> B
    D["3"] --> B
    B --> E["Power Supply"]
    style B fill:#f9f,stroke:#333

LED Indicators:

1. Hard Drive: Glows to indicate hard drive is in normal state. Turns off when there is a hard drive error.
2. Power: Glows to indicate the system is on.
3. Network: Glows when network is in normal state. Tums off for network error.

Back Panel

Diagram of a network device rear panel with labeled ports and connectors

1. Power: Connect the included power adapter.
2. PoE Ports: Connect FLIR network cameras. Integrated PoE (Power Over Ethernet)
   ports provide power to cameras and video connection to NVR.
3. LAN: Connect a CAT5 RJ45 Ethernet cable to a router or switch on your network for local and remote connectivity.
4. VGA: Connect a VGA monitor (not included) to view the system interface.
5. MIC IN / OUT: RCA input and output for 2-way audio.
6. HDMI: Connect to an HDMI monitor or TV (not included — 4K output supported) to view the system interface.
7. USB Ports: Connect a USB mouse (included) or connect a USB flash drive (not included) for data backup or firmware upgrades.

NOTE

Product image might appear different than the actual product.

Basic Setup

5.1 Step 1: Connect the Network Cameras

- Connect network cameras to the PoE Ports on the rear panel of the NVR using Cat5e or higher grade Ethernet cable. The cameras will appear on the NVR without any additional configuration when the system starts up.

Close-up of a security camera connected to a network interface via USB cable (no visible text or symbols)

NOTE

You can also connect your network cameras to your local network for flexible installations. For details, see 5.13 Connecting Cameras to the Local Area Network (LAN), page 12.

5.2 Step 2: Connect the Mouse

- Connect the included USB mouse to one of the USB ports.

Front view of a network switch device with ports, connectors, and an external mouse (no visible text or labels)

5.3 Step 3: Connect the Ethernet Cable

Front view of a network switch device with two connected ports (① and ②) and a monitor on the left (no visible text or symbols)

1. VGA cable (not included) — supports up to 1080p output.
2. HDMI cable (included) — supports up to 4K output.

5.5 Step 5: Connect to Power

Connect the included power adapter to the NVR and connect the other end to a wall socket or surge protector.

Close-up of a network switch device with power outlet and cable, no visible text or symbols

At startup, the system performs a basic system check and runs an initial loading sequence. After a few moments, the system loads a live display view.

5.6 STEP 6: Create a Secure Password

The first time you power up your system, you will be asked to create a new 6 character password.

1. Click OK. Wait for the firmware update to complete. The system will restart once the firmware has been upgraded.

WARNING

DO NOT POWER OFF THE NVR OR DISCONNECT THE POWER ADAPTER DURING FIRM WARE INSTALLATION

5.8 Step 8: Verify Camera Image

• Power on the cameras, and then verify the camera video quality before mounting the cameras to a permanent location.
• Mount the cameras under a sheltered location. Always verify the outdoor rating of your camera before installing it in a permanent location.

CAUTION

Cameras differ in terms of installation or mounting instructions. Please see the documentation that came with your camera(s) for specific installation instructions.

5.8.1 Camera Installation Tips

• Mount the camera where the lens is away from direct and intense sunlight.
• Plan your cable wiring so that it does not interfere with power lines or telephone lines.
• Ensure that the camera wiring is not exposed or easily cut.
• Mount the camera in an area that is visible, but out of reach.
• Avoid pointing the camera at a glass window to see outside, as this may result in a poor image caused by glare from indoor / outdoor lighting conditions.
• Adjust the camera angle so that it covers an area with high traffic.
• In "high-risk" locations, have multiple cameras point in the same area. This provides camera redundancy if a vandal attempts to damage the camera.

5.9 Step 9: Set the Time

- Set the system time and date for accurate video time stamps. Videos with inaccurate times may not be valid as surveillance evidence.

Device ID dn0f1b07d14 Device Model DNR214 Device Name dn0f1b07d14 Firmware Version 00069 Agent Version 1 01 20 18 IE Version 3 2 3 84 Build Date 05-12-2017 SN 2.00ACCYA2PGBN4 IP Address 192.168.50.178 MAC Address 3c:ef18c:06 8b.s1 Domain Name DDNS setup is not available HDD Capacity 1925G/6639G Client Port 35000 HTTP Port S3

NOTE

The QR code shown in the System Info screen can be scanned during mobile setup to enter the system's Device ID.

5.11 Default System Password & Port Numbers

By default, the system user name is admin and the password is 000000.

NOTE

5.13 Connecting Cameras to the Local Area Network (LAN)

For flexibility, you may also connect network cameras to the same Local Area Network (LAN) as the NVR. This is accomplished by connecting the cameras to the same router as the NVR.

For these installations, an external PoE switch (sold separately) or power adapter (sold separately) must be used to provide power to each network camera. You also must add the cameras on the NVR before they will show a picture on the monitor or be recorded by the NVR.

Follow the steps below to connect the cameras to the NVR over the LAN.

NOTE

Camera and NVR images in this section are used for illustration only.

Step 1 of 2 — Option A: Connecting Cameras to Your Local Network Using a PoE Switch

graph LR
    A["Internet"] --> B["Router"]
    B --> C["NVR"]
    C --> D["IP Cameras"]
    B --> E["PoE Switch"]

Step 1 of 2 — Option B: Connecting Cameras to Your Local Network Using a Router (Power Adapters Required)

graph LR
    A["Internet"] --> B["Router"]
    B --> C["NVR"]
    C --> D["IP Cameras"]
    D --> E["Power Adapter (not included)"]
    E --> F["IP Camera"]

1. Connect each camera to a compatible power adapter.
2. Connect the camera to your router using a CAT5e or higher Ethernet cable.

Step 2 of 2: Add Cameras to your NVR:

1. From Live View, right-click and select Device Search
2. Log In using the admin account (Default user name: admin and your secure password).
3. Click Device Search. The system searches the network for compatible cameras.

1. Check the camera (s) you would like to add.

Remote Device IP Address Search 69 Modify IP Address Port Type MAC Address 10.1.1.132 Port 1 LN8B111 00:40:75a:7a 3 10.1.1.134 Port 2 LN8B111 00:40:75a:7a 3 10.1.1.133 Port 3 LN8B111 00:40:75a:7a 4 10.1.1.129 Port 4 LN8B111 00:40:75a:7a 5 10.1.1.131 Port 5 LN8B111 00:40:75a:7a 6 10.1.1.123 Port 6 LN8B111 00:40:75a:7a Device Search Add Manual Add Modly P Display Filter None Added Device Channel Modify Delete Status IP Address Port Device Model 1 X 'G.1.1.152 Port 1 LNB8111 2 X 'G.1.1.154 Port 2 LNB8111 3 X 'G.1.1.153 Port 3 LNB8111 4 X 'G.1.1.159 Port 4 LNB8111 5 X 'G.1.1.161 Port 5 LNB8111 6 X 'G.1.1.160 Port 6 LNB8111 7 X 'G.1.1.156 Port 7 DNZ39TL2R Delete Initiate Export OK Cancel

1. Click Add. The status indicator turns green to show the camera is successfully connected.

NOTE If the status indicator is red, click . Update the camera user name, password, ports, and mutu-

Mouse Control

The NVR is designed for mouse navigation. Connect the included mouse to one of the USB ports on the NVR.

To use the USB mouse:

① ② ③

1. Left Button:

• During split-screen display mode, click an individual channel to view it in full-screen. Click again to return to the split-screen display mode.
• While navigating menus, click to open a menu option.

2. Right Button:

• During Live View, right-click anywhere on the screen to open the Quick Menu.
• Within system menus, right-click to exit menus.

3. Scroll wheel:

- During Live View, use the scroll wheel to zoom in / out.

Using the NVR On-Screen Display

Use the system's graphical on-screen display to navigate menus and configure options and settings.

7.1 Using the Quick Menu

The Quick Menu gives you quick access to the system's key functions.

To use the Quick Menu:

- Right-click during Live View to open the Quick Menu.

• The Quick Menu appears:

View 1 View 4 View 8 View 9 PTZ AutoFocus Camera Setting Info Sequence Disable Beep Playback Newel Control

1. Sequence: Click to start or stop Sequence Mode, which cycles through connected cameras automatically during Live View.

A will appear to show that sequence mode is on. Click the icon to pause sequence mode on the channel that is currently shown (icon changes) to click again to resume sequence mode. Right-click and select Sequence to return to normal viewing mode.

1. Disable Beep: Disable current audible warning.

2. Playback: Opens the Playback Menu. This allows you to search for video recordings saved on the NVR's hard drive. For details, see 10 Playback, page 31.

3. Manual Control: Under Manual Control, click Record to open the Record menu to select manual recording options. For details, see 9.3 Setting up Scheduled or Manual Recording, page 28.

4. Device Search: Opens the Remote Device menu to manage network cameras over the local network.

5. Main Menu: Opens the Main Menu. For details, see 13 Using the Main Menu, page 50.

7.2 Adjusting Camera Image Settings

Use the Camera Setting menu to adjust settings related to camera picture quality.

To adjust camera image settings:

1. During Live View, right-click on the channel you would like to configure and select Camera Setting. If prompted, enter the user name (default: admin) and your secure password.

2. Configure the following settings as needed:

CAMERA SETTING Channel 1 Configuration Day Mirror Enable Disable Flip No Flip Corridor Mode Enable Disable 3D NR Enable Disable Backlight Mode Off Scene Mode Auto Day&Night Auto Saturation 50 Brightness 50 Contrast 50 Hue 50 Default Refresh OK Cancel

NOTE

The settings listed below are only shown if they are supported on the selected camera. Some camera models do not support all settings.

• Mirror: Select Enable to flip the image horizontally.
• Flip: Select Flip 180° to flip the image vertically, or select No Flip for the default orientation. You can also select the options: Clockwise 90° or Anticlockwise 90°

determine whether to use color or black and white mode. Select Black&White for the camera to use black and white mode at all times.

NOTE

It is recommended to select Auto mode, as using Color mode may impact the camera's performance at night.

• Saturation: Adjust the vibrancy of colors in the image.
  • Brightness: Adjust the image brightness.
• Contrast: Adjust the image contrast.

• Hue: Adjust the color hue of the image.

• Click OK to save changes.

NOTE

It is recommended to adjust one setting at a time so you can see the results of each change. Click Default to reset the camera to default image settings.

Click

7.2.1 Configuration Profiles

Using configuration profiles, you can customize your camera's Day and Night setting. There are four configuration profiles, namely:

• Normal: For typical camera conditions and environment. Select Auto under the Day&Night dropdown for optimal 24-hour performance.
  • Day: For optimal daytime surveillance. Select Color under the Dav&Night dropdown
  to force your camera to remain in color mode always
• Night: For optimal nighttime surveillance. Select Black&White under the Day&Night dropdown to force your camera to remain in black and white mode always.
• Switch By Period: For scheduling regular switch between Day and Night profiles. See 7.2.2 Setting a Day and Night Schedule, page 20 for details.

CAMERA SETTING Channel 1 Configuration Day Mirror Enable Disable Flip No Flip Corridor Mode Enable Disable 3D NR Enable Disable Backlight Mode Off Scene Mode Auto Day&Night Auto Saturation 50 Brightness 50 Contrast 50 Hue 50 Default Return OK Cancel

7.2.2 Setting a Day and Night Schedule

You can schedule your camera to automatically switch between day and night mode. Follow the steps below:

1. During Live View, right-click on the channel you would like to configure and select Camera Setting. If prompted, enter the user name (default: admin) and your secure password.
2. Click the Configuration dropdown and select Day.

3. Under the Dav&Night dropdown, select Color to set the Dav Profile to color mode.

4. Click the Configuration dropdown again and select Switch By Period.

CAMERA SETTING Channel 1 Sunrise Time 12:00:00 AM Configuration Switch By Period Sunset Time 12:00:00 PM Saturation 50 Brightness 50 Contrast 50 Hue 50 Mirror Enable Disable Flip No Flip Comductor Mode Enable Disable 3D NR Enable Disable Backlight Mode Oil Scene Mode Auto Day&Night Auto Default Retouch OK Cancel

1. Choose the Sunrise Time and the Sunset Time (The sunrise time must be earlier than the sunset time.)
2. Click OK to save changes.

7.3 Using the Navigation Bar

The Navigation Bar gives quick access to certain functions and menus.

To open the Navigation bar:

2 4 1 3 5 7 9 11 13 6 8 10 12 14

1. Main Menu: Opens the Main Menu for browsing. For details on Main Menu functions, see 13 Using the Main Menu, page 50
2. Collapse
3. Viewing Options: Select how many channels are shown on screen during Live View.
4. Sequence Control: Click to start / stop sequence mode. In Sequence Mode, the NVR automatically switches between channels every few seconds.
5. PTZ: Click to open PTZ controls.
6. Camera Setting: Click to open camera image settings.
7. Playback: Opens the Playback Menu. This allows you to search for video recordings saved on the NVR's hard drive. For details on using the Playback menu, see 15.4 Playback, page 110.
8. Event: View alarms in progress. See 13.2.4 Event, page 61.
9. Channel Info: Click to access status information about connected cameras.
10. Remote Device: Manage network cameras over the network.
11. Network: Configure network settings for your system. See 13.3.1 Network, page 67.
12. HDD Manager: Manage hard drives connected to the system. See 13.3.18 Formatting the Hard Drive, page 85.

13. USB Manager: Click to access options for connected USB flash drives (not included). You can backup video, logs, or system configurations and install firmware

14. Zoom

15. Realtime Backup
16. Snapshot
17. Audio Talk
18. Remote Device

7.4.1 Using Instant Playback

Instant Playback is used to playback the last 5–60 minutes of video from the selected channel. You can also access Instant Playback in split-screen mode, while still viewing live video from the other channels.

To use Instant Playback:

1. Hover the mouse near the top of a channel with a connected camera and click

NOTE

By default, the system will begin playback from 5 minutes ago. You can increase this to up to 60 minutes using the Instant Playback setting in Main Menu > Setting > General.

1. Right-click to exit Instant Playback.

7.4.2 Using Zoom in Live Display

Zoom in on an area of live video to enlarge a part of the image.

1. Hover the mouse near the top of a channel with a connected camera and click activate zoom. A check mark will appear in the icon to indicate digital zoom is activated

NOTE

You may activate digital zoom in multiple channels at the same time.

1. Click again to end Real-time Backup. The file is saved to your USB device.

NOTE If the system prompts you to log in, you will need to backgain to start Real-time Backup after logging in.

7.5 Using the Virtual Keyboard

The Virtual Keyboard is used to input text or numeric values in certain menus.

1 1 ? @ # $ % = + '. 1 2 3 q w e r t y i u i o p / 4 5 6 e s d l g h j k l : Enter 7 8 9 z x c v b n m . : Shift □ 0 8 3 2

1. Backspace

2. Adjust the zoom and focus using the following options:

3. Use the sliders to adjust the Zoom or Focus settings for the camera.

4. Click the AutoFocus button to automatically focus the camera at the current zoom level.
5. Click Default to return the camera to the default zoom and focus levels.
6. Click Refresh to refresh the settings shown on the system if someone has used the manual lens controls on the camera.
7. Right-click to exit and save changes.

Setting The Time

CAUTION

It is highly recommended to set the correct date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence.

To set the date and time:

1. In Live View, right-click and click Main Menu.

2. Log in using the system user name (default: admin) and your secure password.

3. Click X and select Setting. Click General and select the Date&Time tab.

GENERAL DISPLAY ACCOUNT Config Backup DEFAULT UPGRADE General Date&Time Holiday Date Format MM CD YYYY - Time Format 12-HOUR Date Separator - System Time 06 - 02 - 2017 03 - 37 - 03 PM to GMT-05:00 OK DST DST Type Week Date Start Time Mar 2nd Su 92 90 AM End Time Nov 1st Su 92 90 AM NTP Server pool.rnp.org Manual Update Port 122 (1"6533) Interval 24 Hours Default OK Cancel Apply

Setting The Time

1. Click Apply to save changes.

Recording

By default, the system is set to immediately record video from all connected cameras in both continuous recording and motion recording modes.

When a camera is recording video, the type of recording is indicated by icons in the bottom-left corner of the camera image.

9.1 Video Recording Types

The system supports the following recording types.

Interior view of a modern living room with sofa, lamp, TV, and potted plant (no visible text or symbols)

You may see one of the following icons:

• C Continuous Recording: The system is recording video constantly. By default, the system is set to record continuously at all times.
  • M Motion Recording: The system has detected motion and is recording the event.

To configure the recording schedule, see 13.3.14 Configuring the Video Recording Schedule, page 80.

To select between scheduled and manual recording:

1. During Live View, right-click and then select Manual Control > Record.

RECORD Main Stream All 1 Schedule ○ ● Manual ○ ○ Off ○ ○ Sub Stream Schedule ○ ● Manual ○ ○ Off ○ ○ Snapshot Enable ○ ○ Disable ○ ● OK Cancel

Recording9

9.4 Configuring Hard Drive Overwrite

By default, the hard drive in your unit is set to overwrite automatically, meaning that the system deletes the oldest footage when the hard drive is full to make way for new recordings. This is recommended, as it makes sure that your system will continue to record without any input from you. You can also set the system to stop recording once the hard drive is full.

To configure hard drive overwrite:

1. Right-click and select Main Menu. Click > Setting > General > General.
2. Under HDD Full, select Overwrite for the system to overwrite the oldest recordings when the hard drive is full. Or, select Stop Record for the system to stop recording when the hard drive is full.

GENERAL DISPLAY ACCOUNT Config Backup DEFAULT UPGRADE General Date&Time Holiday Device Model SNP214 Device Name dn0f1b07d14 Device No. 8 Language ENGLISH HDD Full Overwrite Pack Duration 30 min Instant Playback 5 min Auto Logout 5 min IPC Time Sync 3 Hours Navigation Bar Startup Wizard Mouse Sensitivity: Slow Fast

Playback

You can view and back up recorded video on the NVR. To access playback, right-click during Live View to open the Quick Menu, then click Playback.

10.1 Using Playback

Play back video recordings from a specific date and time.

To use video playback:

Screenshot of a video editing software interface with labeled panels and toolbars

1. Use the calendar to select a day for playback.

2. Use the drop-down menus to select the channels you would like to playback.

NOTE Click the display options to playback multiple channels simultaneously.

1. Click inside the video bar to select the playback time. The system will begin playing

Playback10

10.2 Video Playback Controls

Screenshot of a video editing software interface showing a multi-panel layout with room views and timeline controls labeled ① to ⑬.

1. Video Playback Area: Click any channel to view in full screen.
2. Play / Pause
3. Stop
4. Play Backward
5. Previous / Next Frame
6. Slow Play: Click to slow playback by half-speed. Click repeatedly to play as slow as 1/4 of normal speed.
7. Fast Forward: Click to fast forward. Click repeatedly to play as fast as 1/3 of normal speed.
8. Smart Search: Smart Search allows you to review events intelligently, with the ability to clearly see when there was activity in a specific part of the camera image. See 10.4 Using Smart Search, page 33 for details.
9. Add Book Mark: Click to bookmark a specific part of a playback video to review later. For example, you want to quickly access a particular playback event to show someone. Click 📄 to view a list of bookmarks you created.

Playback10

1. From the dropdown list located in the top-right corner of the display, select From IO Device. Click Browse to open the USB drive and manually select the video file.

From 01 Design s61 Refresh Browse Name LHV108_s61 - main_261 Spin Time End Time Show(0) Step

1. Double click the video file you would like to open.

10.4 Using Smart Search

Smart Search allows you to review events intelligently, with the ability to clearly see when there was activity in a specific part of the camera image. To set up smart search:

Playback10

1. Click the Smart Search icon ( )

2. Click and drag over areas of the camera image to set an active area for Smart Search.

Outdoor patio scene with two wicker chairs and a blue table, set against a garden background (no visible text or symbols)

NOTE

Repeat these steps for each channel that you want to use Smart Search.

1. Click to start the Smart Search playback. To stop the Smart Search playback,

click again.

Search & Backup

You can back up video recordings and snapshots to a USB flash drive (not included) connected to the NVR.

11.1 Formatting the USB Flash Drive

It is recommended to format your USB flash drive (not included) before using it with the system.

CAUTION

Formatting the USB device will permanently erase all data.

To format a USB device:

1. Insert a USB flash drive (not included) into one of the USB ports.

2. From Live View, right-click and then select Main Menu. If prompted, enter the system user name (default: admin) and your secure password.

3. Click > Backup.

4. With your USB device selected, click Browse.

ADD USB 020 TNP214 2019-0-15 0.00 KB(Space Needed) 716.15 MB/1.92 GB(Free/Total) Type All Man Stream Record CH All Start Time 01 -28 -2019 12:00:00 AM End Time 01 -28 -2019 03:34:28 PM File Format DAV Add Remove 0 Channel Type Start Time End Time Size(KB)

1. Click Format.

Browse Device Model: sob1(USB DISK) 716.15 MB-1.92 GB(Free/Total) DNR7.14.2016.1.28 Name Size Type Def Folder

1. Select a format mode.

Browse Device Model sdb1(USB DISK) 716.15 MB/1.92 GB(Free/Total) Refresh Format GIR214-2019-T.15 New Folder Name Size Type Folder Del

11.2 Backing up Video

1. Insert a USB flash drive (not included) into one of the USB ports.

2. From Live View, right-click and then select Main Menu. If prompted, enter the system user name (default: admin) and your secure password.

3. Click > Backup.

4. Configure your search options:

0.00 KB(Space Needed) 716.15 MB/1.92 GB(Free/Total) Type All Main Stream Record CH All Start Time 01 - 28 - 2019 12:00:00 AM End Time 01 - 25 - 2019 03:34:25 PM File Format DAV Add Remove 0 Channel Type Start Time End Time Size(MB) Onekey Backup Start

- Your USB device will be listed in the field next to the Browse button.

1. Check files you would like to backup, and then click Start. Wait for the backup to complete.

NOTE HD video files saved on the system may take up a large amount of disk space. The size of video files selected and the amount of free space on your USB device is shown at the top of the screen.

11.3 Using Video Clip Backup

Video clip backup allows you to select a duration of video during playback mode and save it to a USB device (not included).

To use Video Clip Backup:

1. Insert a USB flash drive (not included) or USB external hard drive (not included) into one of the USB ports.
2. Start playing back video using the steps in 10.1 Using Playback, page 31.

3. Click to mark the beginning of the video clip. Click again to mark the end of the video clip.

4. Click to open the Backup menu.

5. Configure the following:

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

11.4 Viewing Backup Files

To playback .dav backup video files, a FLIR Cloud™ Player is available for PC and Mac at www.flir.com/security/pro.

11.4.1 Viewing Backup Files on PC

You need a video player to play back .dav backup video files. To find the video player visl www.flir.com/security/pro, search for the model number of your product, click on your product in the search results, and click on the Downloads tab.

To view backup video files using the Player on PC:

1. Download and install the Video Player for PC from www.flir.com/security/pro.

2. Click to open a back up video file.

Smart Player Open Player Play Window 16441 2004-01 Chenall_mms 2004-05 Chenall_mms

Video Player Controls

Smart Player Group File 16 Image 16 Image 16 Image 16 Image 16 Image 16 Image 16 Image 16 Image 16 Image 16 Image 16 Image 16 Image 16 Image 16 Image 16 Image 16 Image 16 Image 16 Image 16 Image 16 Image 16

1. File List: Double-click to open a file.

2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following:

• View information about the video file.
• Start/stop a manual recording from the video file.

4. Playback controls:

• Playback files in sequence.
• Synchronize playback times.
• : Play/pause playback.
- Stop playback.
• Previous frame.
• Next frame.
• 1X ——: Playback speed.
• : Volume control.

5. Zoom Timeline.

1. Add Files: Click to open back up video files.
2. Digital Zoom: Click to activate digital zoom mode. Click and drag in the video to zoom in. Right-click to unzoom.
3. Drag: When digital zoom is activated, click to activate drag mode. Then click and drag in the video to view different areas of the image.
4. Full-screen: Click to open the player in full screen. Press ESC to exit full screen.
5. Config: Click to open the configuration menu for the player. From here you can control the default file formats and save locations for snapshots and video files saved from the player.

Smart Player Map Window Config Load Path Load Format

11.4.2 Viewing Backup Files on Mac

You need a video player to play back .day backup video files. To find the video player visl www.flir.com/security/pro, search for the model number of your product, click on your product in the search results, and click on the Downloads tab.

To view backup video files using the Player on Mac:

1. Download Video Player for Mac from www.flir.com/security/pro.
2. Double click the downloaded file in Safari to extract the Smart Player app file.

Downloads FLIR_CLOUD_PLAYER_MAC_V3.20.0.R.20131105.tar.bz2 15.4 MB FLIR_CLOUD_CLIENT_MAC_2.1.9.tar 81.8 MB

1. Drag the Smart Player app to your Desktop or Applications list. Double click Smart

Player ( ) to open it.

1. Click 📄 to open a back up video file in another location.

Player Play Window Play Pin Line Play Window Play Pin Line Play Window Play Pin Line Play Window Play Window

Video Player Controls

Player Play Window OK 1 2 3 4 5 6 7 8 9 C:\Users\Hoo\Kings AM CAM

1. File List: Double-click to open a file.

2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following:

• View information about the video file.

4. Playback controls:

• When a video file ends, this button lets you select if you want the video player to repeat the same file or play the next file.
  • : Play/pause playback.
• Stop playback.
  •: Previous file.
  • Next file.
  • 1% : Playback speed.
  • : Volume control.

5. Zoom Timeline.

1. Add Files: Click to open back up video files.
2. Full-screen: Click to open the player in full screen. Press ESC to exit full screen.
3. Config: Click to open the configuration menu for the player. From here you can control the default file formats and save locations for snapshots and control the aspect ratio.

Player Start Menu Stop Window Config Step Poll Step Form View Proportion 0% Language/Event Required

Managing Passwords and User Accounts

By default, the system user name is admin and the password is 000000. Passwords are enabled by default and are required to access the Main Menu or connect to the system using a computer or mobile device. You will be prompted to create a new 6 character password the first time you power up your system.

The system includes the following default account:

- Admin: The admin account has full access to the system, may configure all system settings, and can manage user accounts.

12.1 Changing Passwords

You can change the system password of the admin and user accounts from the User menu.

To modify an account password:

1. From Live View, right-click and then select Main Menu. If prompted, enter the system user name (default: admin) and your secure password.

2. Click K and select Setting. Select Account.

3. Under the User tab, click next to the user account you would like to modify.

GENERAL DISPLAY ACCOUNT Config Backup DEFAULT UPGRADE User Group Name Modify Delete Rename 1 admin admin admin's account

Managing Passwords and User Accounts12

1. Click OK to save changes.

12.2 Adding Users

You can allow multiple users to log in to the system. When adding different users, you can assign what menus they have access to. For example, you may want your friend to monitor your system while you are away, while not giving full access to your system.

To add a user account:

1. From Live View, right-click and then select Main Menu. If prompted, enter the system user name (default: admin) and your secure password.

2. Click X and select Setting. Select Account.

3. Under the User tab, click Add User.

4. Configure the following:

Add User User Password Confirm Password Memo Group admin System Playback Cavent All USER ACCOUNT SYSTEM OFFLINE USER DEFAULT&UPDATE PTZ INFO MANUAL CONTROL BACKUP STORAGE EVENT NETWORK REMOTE DEVICE CLEAR LOG SHUTDOWN

12.3 Modifying Users

1. In the Account menu, click next to the user account you would like to modify.
2. Update the user's account details as needed, and then click OK to save changes.

12.4 Deleting Users

1. In the Account menu, click next to the user account you would like to delete.
2. Click OK to confirm.

NOTE

The admin account cannot be deleted from the system.

12.5 Account Groups

Account groups can be used to easily manage permissions for multiple user accounts. User accounts can be given all the permissions of a group, but cannot be given permissions that the group does not have.

The system includes the following groups by default:

• admin: Accounts in the admin group are system administrators. They have full access
  to the system, may configure all system settings, and can manage user accounts.
• user: Accounts in the user group are normal users. They have limited access to system menus.

12.6 Adding Groups

1. From Live View, right-click and then select Main Menu. If prompted, enter the system user name (default: admin) and your secure password.

2. Click X and select Setting.

3. Click Account and select the Group tab.

Managing Passwords and User Accounts12

4. Click Add Group.

GENERAL DISPLAY ACCOUNT Config Backup DEFAULT UPGRADE User Group 2 Group Map Monthly Delete Memo 1 admin 2 user Administrator group user group Add Group SETTING

Managing Passwords and User Accounts12

1. Configure the following:

Acd Group Group Name Memo System Playback Cover ✓ AI ✓ USER ACCOUNT ✓ SYSTEM ✓ OFFLINE USER ✓ DEFAULT&UPDATE ✓ PTZ ✓ INFO ✓ MANUAL CONTROL ✓ BACKUP ✓ STORAGE ✓ EVENT ✓ NETWORK ✓ REMOTE DEVICE ✓ CLEAR LOG ✓ SHUTDOWN OK Cancel

• Under Group Name, enter a name for the group.
• Under Memo, enter an optional comment for this group.
- Under the System tab, select the menus the group may access.
- Under the Playback tab, select the channels the group may access recorded video from.
- Under the Covert tab, select the channels the group may view live video from.

1. Click OK to save changes.

Using the Main Menu

To open the Main Menu:

- Using the mouse: Right-click and click Main Menu. The system password is required to access the Main Menu. Enter the system user name (default: admin) and your secure password.

1 2 3 4 5 6 FLIR MAIN MENU

1. Playback ( ) : Opens the Playback menu. This allows you to search for video recordings saved on the NVR's hard drive. For details, see 10 Playback, page 31.

2. Backup ( ) : Export files to a USB flash drive (not included). For details, see 11 Search & Backup, page 35.

3. Camera Setting (☐): Opens the menu to manage cameras connected to the network (see 5.13 Connecting Cameras to the Local Area Network (LAN), page 12 for details), set recording parameters, and assign custom titles for your cameras.

4. System Information (E): View system information. For details, see 13.2 System Information, page 58

5. Setting (✗): Configure system date and time, user profiles, network settings, display settings and more. This menu also allows you to restore the NVR to factory defaults. For details, see 13.3 Setting, page 67

Using the Main Menu13

Local Area Network (LAN), page 12 for instructions on connecting cameras to the NVR over the network.

13.1.2 Viewing Camera Status

The Status menu allows you to view the connection status for all connected cameras.

To view camera status:

1. From the Main Menu, click and select Remote Device > Status.

Remote Device STATUS FIRMWARE IPC UPGRADE Channel Setup IP Address Video Detect IPC External Alarm Channel Name 1 10.1.1.68 Channel 2csp Refresh Remote Device

Using the Main Menu13

To view camera firmware versions:

1. From the Main Menu, click and select Remote Device > Firmware.

General Drive STATUS FIRMAVISE IPC UP GNDS Original PC/Comms Process Type Private Version Security Vials/High/Abidc type External View 1 MT.162 Place F:\Comms 2.042 PCH15293M03018 1 0 1 + 10 Return Remote Device

13.1.4 Upgrading Camera Firmware

You can update the firmware for select FLIR network camera models through the NVR. Firmware upgrades provide enhanced functionality for the cameras.

NOTE

Firmware upgrade via NVR is supported only on select FLIR network cameras. A list of cameras compatible with firmware upgrade via NVR is available at www.flir.com/security/pro.

To upgrade the camera firmware:

1. Download the camera firmware from www.flir.com/security/pro if one is available.

Using the Main Menu13

1. Right-click and select Main Menu. Click 📋 and select Remote Device > IPC Upgrade.

Remote Device STATUS Firmware IPC UPGRADE Upgrade File Select Device Upgrade(1) Device Model None Channel Status IP Address Port Protocol Device Type Firmware Version Upgrade Status 1 10.1.1.56 Port 1 Private IP Camera 2.400 To be upgraded Start Upgrade Remote Devices

1. Click Select. Select the firmware file on the USB drive and click OK.

2. Check the cameras you would like to apply the upgrade to in the list and then click Start Upgrade.

CAUTION

Wait for the firmware upgrade to complete before turning off or unplugging the cameras or NVR. The cameras will restart during the firmware update process.

Using the Main Menu13

NOTE

For select cameras, you can configure the live video stream to Display Stream. You can view display stream only in multiple channels (8 or more) live view. It is recommended to set the resolution to D1.

RECORDING RECORDING SNAPSHOT OVERLAY Channel 10 Type Continuous Compression H254H Resolution 2888x1520 Frame Rate(FPS) 20 Bit Rate Type CBR Display Stream H254H 764x490(D1) 10 CBR Bit Rate(Kbps) 4056 Reference Bit Rate 1:20480kbps Audio Video 1024 80-1536kbps OK Cancel Apply Default Copy RECORDING

To configure recording quality:

1. From the Main Menu, click 🙏 and select Recording > Recording.
2. Under Channel, select the camera you would like to configure.

Using the Main Menu13

1. Configure the following settings. Settings for the Main Stream are in the left column. Settings for the Sub Stream are in the right column.

NOTE For select cameras, you can configure settings for display stream on the right column. RECORDING RECORDING SNAPSHOT OVERLAY Channel 1 Type Continuous Sub Stream1 Compression H.264H H.264H Resolution 3840x2160(G) 704x575(D1) Frame Rate(FPS) 16 26 Bit Rate Type CBR CBR Bit Rate(Kbps) 5144 1024 Reference Bit Rate 2596-5144Kbps 224-4096Kbps Audio Video □ □ □ Default Copy Refresh OK Cancel Apply RECORDING

• Compression: Select the video compression type that will be used.
• Resolution: Select the resolution that you want to use to record the selected channel. Higher resolutions create a more detailed image, but take up more hard drive

Using the Main Menu13

1. (Optional) Click the Copy button to copy recording settings to other channels.
2. Click OK to save changes.

13.1.7 Configuring Audio Recording

The system supports audio recording. Audio-enabled cameras (not included) are required to use audio recording. The MIC IN port is reserved for two-way audio.

To configure audio recording:

1. From the Main Menu, click and select Recording > Recording.

RECORDING RECORDING SNAPSHOT OVERLAY Channel 1 Type Continuous Sub Stream1 Compression H.264H H.2MH Resolution 3840x2160(Ω) 704x576(D1) Frame Rate(FPS) 16 25 Bit Rate Type CBR CBR Bit Rate(Kbps) 6144 1024 Reference Bit Rate 2560-5144Kbps 224-4096Kbps Audio/Video Default Copy Refresh OK Cancel Apply RECORDING

Using the Main Menu13

To configure snapshot recording settings:

1. From the Main Menu, click and select Recording > Snapshot.
2. Under Snapshot, select the number of snapshots the NVR will take when the snapshot button is pressed.
3. Configure the following settings for snapshots saved automatically from motion detection or the snapshot schedule;

RECORDING Recording Snapshot Snap Number 1 Time Channel 1 Mode Timing Image Size CIF Image Quality 4 Snapshot Frequency 1 SPL Default Copy OK Cancel Apply RECORDING

• Channel: Select the channel you would like to configure.

Using the Main Menu13

1. Enter a custom name for each channel.

CHANNEL NAME Channel Name Channel1 Channel 2oop Channel2 CAM 2 Channel3 CAM 3 Channel4 CAM 4 Default Refresh OK Cancel Apply CHANNEL NAME

1. Click OK to save changes.

13.2 System Information

View system information such as device model, hard drive information, connected users and more.

Using the Main Menu13

HDD INFO RECORD INFO VERSION Name Type Left Space/Total Space Status S.M.A.R.T All 5.33 TB / 5.40 TB SATA-1 Read/Write 5.33 TB / 5.40 TB Normal INFO

To access the HDD Info menu:

- From the Main Menu, click 📄 and then click Info > HDD Info.

13.2.2 Record Info

The Record Info menu shows the start and end times of recordings saved on the hard drive.

Using the Main Menu13

HDD INFO RECORD INFO VERSION Device Model Start Time End Time All 06-28-2017 01:25:44PM 01-28-2019 12:28:08PM 1' SATA-1 06-28-2017 01:25:44PM 06-28-2017 04:14:37PM SATA-1 01-28-2019 04:14:16PM 01-28-2019 04:14:17PM SATA-1 01-28-2019 03:14:17PM 01-28-2019 12:38:09PM

To access the Record Info menu:

- From the Main Menu, click ____ and then select Info > Record Info.

13.2.3 Version

The Version sub-menu allows you to view information about the current firmware installed on the system.

Using the Main Menu13

HDD INFO RECORD INFO VERSION Device Model DNR214 Channels 4 Firmware Version 00009 Build Date 06-12-2017 IE Version 3.2.3.84 SN 2L00ACCYAZPGBN4

To access the Version menu:

- From the Main Menu, click and then click Info > Version.

13.2.4 Event

The Event menu shows you a display of system alarms. Activated alarms are highlighted in white. Additional info such as channels that are currently detecting motion is shown.

Using the Main Menu13

EVENT Device Status Devices(HC No.1 HDD No.1) No HDD Disk Exit Disk Full IP Confio Net Offline Net Offline MAC Confio Channel Status Channel(CH-4) Video Loss Temping Motion Descr EVENT

The following alarms are shown in the Event menu:

• No HDD: No hard drive is detected.
- Disk Error: Hard drive error detected.
- Disk Full: Hard drive is full.
- IP Conflict: More than one device on the network is using the same IP address.
- Net Offline: System is not connected to the network.
- MAC Conflict: More than one device on the network is using the same MAC address.
• Video Loss: Shows disconnected channels.
- Tampering: Camera masking alarm has been triggered (e.g. someone has covered the

Using the Main Menu13

ONLINE USERS Username IP Address User Login Time Block for LOAD TEST admin 192.168.50.175 2014-8-22 10:16:46 admin 192.168.50.175 2014-8-22 10:16:45 admin 192.168.50.175 2014-8-22 10:16:42 admin 192.168.50.175 2014-8-22 10:16:43 admin 192.168.50.175 2014-8-22 10:16:43 admin 192.168.50.175 2014-8-22 10:16:45 Block Time 60 sec NETWORK

To access Online Users:

- From the Main Menu, click 📄 and then select Network.

13.2.6 Load

The Load menu shows you the network traffic your system is sending and receiving.

Using the Main Menu13

ONLINE USERS LOAD TEST Name MAC Address Status IP Address Type MTU LAN1 90.02afcd 13.39 Succeed 10.18.117.107 Ethernet 150G 4 Kb/s LAN1 Dend Speed 0 Kb/s Racing Speed 0 Kb/s NETWORK

To access Load:

- From the Main Menu, click and then select Network > Load.

13.2.7 Test

The Test menu allows you to test if your system can connect to other devices over the LAN or Internet. You can enter the IP address of a device and click Test to determine if your system can connect to it.

Using the Main Menu13

ONLINE USERS LOAD TEST Network Test Destination IP Test Test Result Network Snifter Packet Backup Device Model sdb1(USB DISK) Refresh Address Browse Name P Snifter Packet Size Snifter Packet Backup Loop 127.0.0.1 OKB NETWORK

To access Test:

- From the Main Menu, click ____ and then select Network > Test.

13.2.8 BPS

The BPS sub-menu shows the bitrates of connected cameras. The bitrate is the amount of data the camera is sending to the system.

Using the Main Menu13

BPS Channelbps Resolution Wave 1 3512 720P 2 58 720P 3 58 720P 4 57 720P 5 67 720P 6 58 720P 7 56 720P 8 58 720P

To access BPS:

- From the Main Menu, click and then select BPS.

13.2.9 Log

The Log sub-menu allows you to search for system logs.

Using the Main Menu13

Start Time 01 - 28 - 2019 12 : 00 : 00 AM End Time 01 - 29 - 2019 12 : 00 : 00 AM Type All Search 100 Log Time Event Play Detail 1 2019-01-28 22:19:17 2 2019-01-28 22:18:50 3 2019-01-28 22:18:41 4 2019-01-28 22:18:41 5 2019-01-28 19:26:35 6 2019-01-28 19:28:32 7 2019-01-28 19:07:11 8 2019-01-28 19:06:15 9 2019-01-28 17:47:00 10 2019-01-28 17:45:54 11 2019-01-28 17:44:00 12 2019-01-28 17:43:08 13 2019-01-28 17:25:24 User logged in<127.0.0.1> 14 2019-01-28 17:28:24 User logged in<127.0.0.1> Go To Page(s) Backup Clear LOG

To search for system logs:

1. From the Main Menu, click and then select Log.

2. Under Type, select the log type to search for.

3. Under Start Time and End Time, select the start and end time for your search.

4. Click Search.

5. (Optional) Click Backup to export logs to a USB flash drive connected to the system.

12.2 Setting

Using the Main Menu13

and then select Network > TCP/IP.

1. Check DHCP (recommended) to let the system automatically obtain an IP address from the router or uncheck to assign a static IP address.

TCP/IP CONNECTION DDNS P FILTER EMAIL FTP SWITCH MTU 1500 LAN Download IP Version IPv4 MAC Address Sec of 36.09.85.81 IP Address 192 188 1 108 Subnet Mask 255 265 285 9 Default Gateway 192 188 1 1 Preferred DNS 8 8 0 8 Alternate DNS 8 8 4 4 DHCP Default DK Cancel Apply NETWORK

If you uncheck DHCP, configure the following:

• IP Address: Enter the IP address you would like to assign to the system. Make sure that no other device on your network is using the same IP address.
• Subnet Mask: Enter the subnet mask for your network.

Using the Main Menu13

1. From the Main Menu, click X and then select Network > Connection.

TCP/IP CONNECTION DNS IP FILTER EMAIL FTP SWITCH Max Connection 20 100 TCP Port 35000 (1025~66535) UDP Port 35001 (1025~66535) HTTP Port 80 (1~66535) RTSP Port 654 (1~66535) HTTPS Port 443 (1~66535) Enable Default OK Cancel Apply NETWORK

1. Configure the ports as needed and click OK to save changes.

NOTE

Up to 3 devices may connect to the system at the same time when using FLIR Cloud™.

13.3.4 Configuring DDNS Settings

Using the Main Menu13

1. From the Main Menu, click and then select Network > DDNS.

TCP/IP CONNECTION DONS IP FILTER EMAIL FTP SWITCH Enable DONS Type MYDDNS-FUR Domain Name myddnfs-ile.com User ID Password Default Status OK Cancel Apply NETWORK

1. Check Enable.
2. Under Domain Name, enter the Domain Name/URL Request you received in the email after registering for DDNS.
3. Under User ID, enter your DDNS User Name.
4. Under Password, enter your DDNS Device password.
5. Click OK to save your settings.

NOTE

Using the Main Menu13

To configure Email Alerts:

1. From the Main Menu, click X and then select Network > Email.

TCP/IP CONNECTION DDNS IP FILTER EMAIL FTP SWITCH Enable Mail Select FLIR SMTP Server In aport mode Port 3625 (1"65538) Anonymous User Password EmailSchedule Setup Receiver Sender Subject ALERT Attachment Encrypt Type NONE Interval 3 min Health Enable 50 min Test Default OK Cancel Apply NETWORK

1. Check Enable to enable email notifications.

2. Configure the following:

3. Mail Select: Select FLIR to use the FLIR email server to send out notifications. This is the recommended setting.

4. SMTP Server: Enter the SMTP server address.
5. Port: Enter the port used by the SMTP server.
6. Anonymous: Check if your server supports anonymous logins. Otherwise, leave this unchecked.
7. User: Enter the SMTP user name.
8. Password: Enter the SMTP password.
9. Email Schedule: Click Setup to configure time periods during which email alerts will be sent.
10. Receiver: Enter the email address that will receive alerts.
11. Sender: Enter the sender's email address.
12. Subject: Enter the subject line for the email alert.
13. Attachment: Check to include a jpg image attachment of the camera.

NOTE You must enable the Snapshot option for motion detection on each camera you would to receive attachments. For details, see 13.3.8 Configuring Motion Detection, page 73.

• Encrypt Type: Select SSL or TLS if your server uses encryption. Select None if your server does not use encryption.
• Interval: Enter the interval between alert emails.
• Health Enable: Check to enable health check emails. Enter the interval in minutes for health check emails.

NOTE Health check emails will be sent periodically to ensure that the system is functioning normally.

1. Click Test to send a test email.
2. Click OK to save settings.

Using the Main Menu13

1. Configure the IP Address, Subnet Mask, and Default Gateway for the internal PoE switch.

TCP/IP CONNECTION DDNS IP FILTER EMAIL FTP SWITCH Enable IP Address 10 1 1 1 Subnet Mask 265 256 265 0 Default Gateway 10 1 1 1 Default OK Cancel Apply NETWORK

1. Click OK. Click Save to save changes. The system will restart.

13.3.7 Event

The Event menu allows you to configure settings for motion detection, video loss, and system warnings.

13.3.8 Configuring Motion Detection

Using the Main Menu13

1. From the Main Menu, click X and then click Event > Motion > Motion Detect.

MOTION WARNING Motion Detect Video Loss Tampering Channel 1 Enable ✓ Region Set Period Set Show Message Send Email ✓ Channels 1 PTZ Activation Set Post PEC 10 sec. Sequence ✓ Snapshot ✓ Buzzer Default Copy OK Cancel Apply EVENT

1. Under Channel, select the channel you would like to configure.

2. Check Enable to enable motion detection on the selected channel.

Using the Main Menu13

1. Click Set next to Region to configure which areas of the image will be enabled for motion detection. The camera image appears with a red grid overlay on the entire image, letting you know that motion detection is active for the entire image. Click or click-and-drag to add/remove area from the red grid.

Motion Grid

Channel 2009 Telephone: Bland Contact: A Phone: 14 P1-39-2019 12:48:59 PM

• Hover the mouse at the top of the screen to select which motion zone you would like to configure. You can set up to 4 motion detection zones and customize the sensitivity and threshold for motion detection separately for each zone between 0 (lowest) and 100 (highest).
• The Sensitivity level determines how sensitive the camera is to motion. For example, if the sensitivity is high, small amounts of motion are more likely to trigger an event. It is recommended to select a sensitivity level between 30\~70.

• The Threshold level determines how much motion is required to trigger an event. If the amount of motion exceeds the threshold, an event occurs. It is recommended to select a Threshold level between 10–50

• Check boxes to your preference:

• Show Message: Check to have a message appear on the system when motion is detected.
- Send Email: Check to receive an email notification when motion is detected. Ensure you have enabled email notifications (see 13.3.5 Configuring Email Alerts, page 70).
- Channels: Check to record video from the selected channel (s) when motion is detected.
- PTZ Activation: Check to enable PTZ actions when motion is detected (PTZ camera required; not included). Click Set to select which PTZ actions will be taken by each camera.
- Post_REC: Set how long the system will record video for after motion is detected.
- Sequence: Check to enable a custom sequence mode when motion is detected on the selected channel. Then click the channels you would like to display in the custom sequence mode.
- Snapshot: Check to save a snapshot when the camera detects motion.
- Buzzer: Check to enable the system buzzer.

1. Click OK to save changes.

13.3.9 Configuring Video Loss Settings

Video Loss occurs if the system loses connection to one of the cameras.

To configure video loss settings:

1. From the Main Menu, click X and then click Event > Motion > Video Loss.

MOTION WARNING Motion Detect Video Loss Tampering Channel 1 Enable Period Set Show Message Send Email

1. Configure the following to customize settings for video loss events:

2. Period: Click Set to configure a schedule for video loss events. It is recommended to leave this on the default setting, so you can be alerted at any time one of your cameras loses video.

3. Show Message: Check to show a popup message on the monitor if one of your cameras loses video.
4. Send Email: Check to enable email alerts. Enabling Send Email requires you to set up email notifications. See 13.3.5 Configuring Email Alerts, page 70) for full instructions.
5. Channels: Check to enable video recording when video loss occurs.
6. PTZ Activation: Check to enable PTZ actions when video loss occurs (PTZ camera required; not included). Click Set to select which PTZ actions will be taken by each camera.
7. Post_REC: Enter the number of seconds the system will record after video loss occurs.
8. Sequence: Check to enable a custom sequence mode when video loss occurs on the selected channel. Then click the channels you would like to display in the custom sequence mode.
9. Snapshot: Check to save a snapshot when video loss occurs.

10. Buzzer: Check to enable the system buzzer when video loss occurs on the currently selected channel.

11. Click OK to save changes.

13.3.10 Configuring Tampering Settings

Allows you to set up your camera to detect video tamper, and trigger alerts.

To configure video tamper settings:

1. From the Main Menu, click X and then click Event > Motion > Tampering.

1. Under Channel, select the channel you would like to configure.
2. Check Enable to enable video tamper alarm for the selected channel.

3. Configure the following to customize settings for video tamper events:

4. Period: Click Set to configure a schedule when video tamper alarm will be activated. It is recommended to leave this on the default setting, so you will be alerted any time one of your cameras is tampered with.

5. Show Message: Check to show a popup message on the monitor if one of your cameras is tampered with.
6. Send Email: Check to enable email alerts. Enabling Send Email requires you to set up email notifications. See13.3.5 Configuring Email Alerts, page 70) for full instructions.
7. Channels: Check to enable video recording when video tamper occurs.
8. PTZ Activation: Check to enable PTZ actions when video tamper occurs (PTZ camera required; not included). Click Set to select which PTZ actions will be taken by each camera.
9. Post_REC: Enter the number of seconds the system will record after video tamper occurs.
10. Sequence: Check to enable a custom sequence mode when video tamper occurs on the selected channel. Then click the channels you would like to display in the custom sequence mode.
11. Snapshot: Check to save a snapshot when video tamper occurs.

12. Buzzer: Check to enable the system buzzer when video tamper occurs on the currently selected channel.

13. Click OK to save changes.

13.3.11 Configuring Hard Drive Warnings

Hard drive warnings will notify you if an issue is detected with the hard drive.

To configure hard drive warnings:

1. From the Main Menu, click X and then click Event > Warning > HDD.

MOTION WARNING HDD Network Event Type No HDD Enable Show Message Buzzer Send Email OK Cancel Apply EVENT

1. Under Event Type, select the hard drive event you would like to configure.

• No HDD: No hard drive detected.
- Disk Error: A hard drive error has been detected.
- Disk Full: The hard drive is full or almost full. You can enter the percentage of disk space remaining that will trigger a warning under Less Than (e.g. when less than 100% of the hard drive is still being allowed). Disk Full's warning will

To configure network warnings:

1. From the Main Menu, click X and then click Event > Warning > Network.

MOTION WARNING HDD Network Event Type Net Disconnne Enable Show Message Send Email Buzzer OK Cancel Apply EVENT

1. Under Event Type, select the event type you would like to configure.

2. Net Disconnection: The system has lost connection to the network.

3. IP Conflict: More than one device on your network has the same IP address.
   • MAC Conflict: More than one device on your network has the same MAC address.
4. All: Configure responses for all network events.

Using the Main Menu13

To configure the video recording schedule:

1. From the Main Menu, click ✗ and then click Storage > Schedule > Record.

2. Under Channel, select the channel you would like to configure or select All.

3. Configure the schedule as needed:

SCHEDULE HDD MANAGER RECORD Record Snapshot Channel 1 PreRecord 4 sec ANR 1800 sec Continuous Motion All 0 2 4 6 9 10 12 14 16 19 20 22 24 Su Mo Tu We Th Ft Sa Default Copy OK Cancel Apply STORAGE

• Check Continuous or Motion to select the recording type you would like to configure.
• Click and drag on each day to customize the recording schedule. The schedule is

Using the Main Menu13

To configure pre-recording:

1. From the Main Menu, click ✕ and then click Storage > Schedule > Record.

SCHEDULE HDD MANAGER RECORD Record Snapshot Channel 1 PreRecord 4 sec ANR 1800 sec Continuous Motion All 0 2 4 6 8 10 12 14 16 18 20 22 24 Su Mo Tu We Th Fr Sa Default Copy OK Cancel Apply STORAGE

1. Under Channel, select the camera you would like to configure or select All.
2. Under PreRecord, select the duration for pre-recording.
3. Click OK to save settings.

13.3.16 Configuring the Snapshot Schedule

You can set a schedule for recording snapshots from the cameras.

Using the Main Menu13

1. From the Main Menu, click X and then click Storage > Schedule > Snapshot.

SCHEDULE HDD MANAGER RECORD Record Snapshot Channel 1 Continuous Motion All 0 2 4 6 8 10 12 14 16 18 20 22 24 Su Mo Tu We Th Fi Sa Default Copy OK Cancel Apply STORAGE

1. Under Channel, select the channel you would like to configure or select All.

2. Configure the schedule as needed:

3. Check Continuous or Motion to select the recording type you would like to configure.

4. Click and drag on each day to customize the recording schedule. The schedule is set up to a card with each block corresponding to two

Using the Main Menu13

To configure holidays:

1. From the Main Menu, click and then click Setting > General > Holiday.

GENERAL DISPLAY ACCOUNT Config Backup DEFAULT UPGRADE General Date&Time Holiday 0 Status Holiday Name Add New Holidays Default OK Cancel Apply SETTING

1. Click Add New Holidays.

Using the Main Menu13

1. Configure the following:

Add New Holidays Holiday Name Repeat Mode Once Always Holiday Range Date Week Start Time 01 - 29 - 2014 End Time 01 - 29 - 2015 Add More OK Add Cancel

• Holiday Name: Enter a name for this holiday.
- Repeat Mode: Select Once for the holiday to occur only this year or Always for the holiday to be repeated each year.
- Holiday Range: Select Date to select a specific date, or select Week to select holidays based on which week they fall on.

1. Click Add. Now that you have added a holiday, an extra holiday setting is added to the recording schedule.

Using the Main Menu13

1. From the Main Menu, click ✕ and then click Storage > HDD Manager.

SCHEDULE HOLD MANAGER RECORD SATA 1 Q Device Name Type Status Free Space Total Space SATA-1 Read-write HDD * Normal 831.13 GB/831.42 GB Refresh Format OK Cancel Apply STORAGE

1. Select the hard dive you would like to format and then click Format. Click OK to confirm.
2. Click OK to save changes. The system will restart to complete the formatting process.

13.3.19 Configuring Hard Drive Type

The system supports the following hard drive types:

- Read/Write: Normal recording hard drive

Using the Main Menu13

1. From the Main Menu, click ✕ and then click Storage > HDD Manager.

SCHEDULE HOLD MANAGER RECORD SATA 1 Q Device Name Type Status Free Space Total Space SATA-1 Read-write HDD * Normal 831.13 GB/831.42 GB Refresh Format OK Cancel Apply STORAGE

1. Click the hard drive you would like to configure.
2. Under Type, select Read/Write or Read only.
3. Click OK to save changes. The system will restart to complete this operation.

13.3.20 Configuring General System Settings

You can use the General menu to configure miscellaneous system settings.

Using the Main Menu13

To configure general settings:

1. From the Main Menu, click and then click Setting > General > General.

GENERAL DISPLAY ACCOUNT Config Backup DEFAULT UPGRADE General Date&Time Holiday Device Model DNCH14 Device Name dn0ftb07d14 Device No. 8 Language ENGLISH HDD Full Overwrite Pack Duration 30 min. Instant Playback 5 min. Auto Logout 5 min. IPC Time Sync 3 Hours Navigation Bar Startup Wizard Mouse Sensitivity Slow Fast Default OK Cancel Apply SETTING

1. Configure the following:

• Device Name: Enter a name for your NVR.
- Language: Set the language for the NVR's on-screen display.
• Video Standard: Select NTSC (North America) or PAL (Europe).
- HDD Full: Select Overwrite for the system to overwrite the oldest recordings when the hard drive is full or select Stop Record for the system to stop recording when

Using the Main Menu13

NOTE

Maximum supported output resolutions:
- Up to 1080p resolution using a VGA cable (not included).
- Up to 4K resolution using the included HDMI cable (4K monitor or TV required).

To change the NVR's output resolution:

1. From the Main Menu, click X and then click Setting > Display > Display.

GENERAL DISPLAY ACCOUNT Config Backup DEFAULT UPGRADE Display Sequence Transparency 0 % Time Display Channel Display Image Enhance Original Scale Set Resolution 1920x1000 Default OK Cancel Apply SETTING

Using the Main Menu13

To configure other display settings:

1. From the Main Menu, click ✕ and then click Setting > Display > Display.

GENERAL DISPLAY ACCOUNT Config Backup DEFAULT UPGRADE Display Sequence Transparency 0 % Time Display Channel Display Image Enhance Original Scale Set Resolution 1920x1090 Default OK Cancel Apply SETTING

1. Configure the following:

2. Transparency: Adjust the menu transparency.
   • Time Display: Check to show the time on the live display.

3. Channel Display: Check to show the channel names on the live display.
   • Image Enhance: Check for the NVR to digitally improve the video quality on the live

Using the Main Menu13

1. From the Main Menu, click × and then click Setting > Config Backup.

GENERAL DISPLAY ACCOUNT Config Backup DEFAULT UPGRADE Device Model:sdb1(USB DISK)• Refresh Total Space:1.92 GB Free Space:716.21 MB Address Name Size Typ FX - Press kit Ford RECVCER Ford N446ZC302 screenshots - Sef Ford System Volume Information Ford DNP214 Ford New folder Ford def - screenshots Ford Config: 20190128152442.Ford 001 R 05232017023316PM.dav 2.98 MB File 001 R 05232017023343PM.dav 25.02 MB File 001 R 05232017023539PM.dav 1023.97 MB File 001 R 05232017025569PM.dav 141.26 MB File 001 R 05232017039216PM.dav 962.7 KB File 001 R 05232017039220PM.dav 2.42 MB File print: 20170626102757 bit 9.61 MB File New Falseer Format Import Export Apply SETTING

1. Under Device Model, select the USB device where you would like to save the configuration.

2. Click Export to save your current system configuration.

To restore a saved system configuration:

1. Insert a USB flash drive (not included) with a saved system configuration into one of the USB ports.

Using the Main Menu13

1. From the Main Menu, click and then click Setting > Config Backup.

GENERAL DISPLAY ACCOUNT Config Backup DEFAULT UPGRADE Device Model (sdb1(USB D3K) - Refresh Total Space 1.92 GB Free Space 718.21 MB Address Name Size Type * FX Press Kit Fold RECVCER Fold N446ZC382 screenshots - Stel Fold System Volume Information Fold DVR214 Fold New folder Fold stel - screenshots Fold Config 20190128152442 Fold 001 R 06232017023216PM.dav 2.98 MB File 001 R 06232017023243PM.dav 23.02 MB File 001 R 06232017023530PM.dav 1023.97 MB File 001 R 0623201702565PM.dav 141.26 MB File 001 R 06232017030216PM.dav 302.7 KB File 001 R 06232017030220PM.dav 2.42 MB File print 20170626102757 bit 9.61 MB File New Folder Format Import Export Apply SETTING

1. Under Device Model, select the USB device.
2. Click the folder with the configuration files you would like to restore. Configuration file folders are labeled "Config" followed by the time and date the configuration was saved (e.g. Config_20140425103727).
3. Click Import to restore the system configuration.
4. Click OK to confirm. The system will restart to complete the operation.

13.3.23 Restoring Default Settings

Using the Main Menu13

To restore default settings:

1. From the Main Menu, click ✕ and then click Setting > Default.

GENERAL DISPLAY ACCOUNT Config Backup DEFAULT UPGRADE Default All REMOTE DEVICE NETWORKX EVENT STORAGE SYSTEM FACTORY DEFAULT OK Cancel Apply SETTING

1. Do one of the following:

2. Check the menus you would like to reset to default settings, or click All to reset all menus. Click Apply and OK when done.

3. Check Factory Default to restore NVR settings to its out-of-box state. Click OK to confirm. The NVR will reboot automatically.

Using the Main Menu13

1. Right-click and then click Main Menu. Click > Setting > Upgrade.

GENERAL DISPLAY ACCOUNT Config Backup DEFAULT UPGRADE System Upgrade Please insert USB device and then click Cnskey update button to begin update, or you can click Update File button to select update file and then begin upgrade operation. Do not turn off the device during the upgrade process! Upgrade SETTING

1. Click Upgrade.

2. Select the firmware file on the USB flash drive and click Start.

WARNING DO NOT POWER OFF THE SYSTEM OR DISCONNECT THE POWER CABLE DURING FIRM-WARE UPGRADE.

Using the Main Menu13

1. Select one of the following:

SHUTDOWN Shut Down Logout Restart

• Shutdown: Shuts down the NVR. You must enter the system user name (default: admin) and your secure password before the unit shuts down.
• Logout: Logs out the account that is currently active.
• Restart: Restarts the NVR. You must enter the system user name (default: admin) and your secure password before the unit restarts.

Connecting to Your System Over the Internet on PC or Mac

This system features connectivity using the exclusive FLIR Cloud™. This cloud-enabled service allows for Internet connectivity without requiring any network configuration. Up to 3 devices may connect to the system at the same time.

NOTE • Except where noted, the PC and Mac instructions in this section are the same. • For smartphone/tablet setup, see 16 Connecting to your System Using Smartphone or Tablet Apps, page 136. • For the latest list of supported apps and devices, visit www.flir.com/security/pro.

FLIR Cloud HOME PAGE LAST VIEWED DEVICES ADD 04-02-14 2:15:16:02 04-03-14 2:15:16:02 Front CAM 2 04-03-14 2:15:16:02 CAM 3 CAM 4 Device View

14.2 Step 1 of 3: Connect your System to Your Router

1. Power off your system by disconnecting the power adapter.
2. Connect an Ethernet cable (included) to the LAN port on the rear panel of the system. Connect the other end of the Ethernet cable to an empty LAN port (usually numbered 1\~4) on your router.
3. Reconnect the power adapter to power the system back on.

graph LR
    A["Internet\n(not required for local viewing)"] --> B["Router"]
    C["Computer"] --> B
    B --> D["Security System\n(may not be exactly as shown)"]

14.3 Step 2 of 3: Obtain the system's Device ID

The Device ID is a unique code that allows your system to handshake with FLIR Cloud™ servers for a secure connection over the Internet.

To find the Device ID:

1. The Device ID is located on a sticker on the system.

1. Once installation is finished, double-click the FLIR Cloud™ Client icon)(from the desktop or Applications list.
2. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login.

FLIRCloud User Name: admin Password: •••••• Remember Password ( Login ) ( Exit )

1. Click Add Device.

FLIR Cloud HOME PAGE DEVICES ADD Device Name: B1 IP Type Size Port

Add Device Input Info ① Device Name: HD System Group Name: Default Group Type: DVR Device ID: dem538454001 Client Port: 35000 User Name: admin Password: ****** Retrieve Info Device Information Serial Number: Video Input: Video Output: Alarm Input: Alarm Output: Add More Add Cancel

1. Click Add. If this is the first time you are connecting, you will be prompted to change the system password.

Information The password you are using is unsecured, please change your password! OK

1. Enter a new 6 character password and click OK. This password will be used to connect to your system from now on.

Please update your system's password. Cancel OK

1. Click and drag Default Group to the display window to open your cameras in live view.

FLIR Cloud HOME HONG LIVE VIEW 13 DIVICES ADD Device Check Box Check Box Check Box

Congratulations! You can now connect over the Internet to view and playback video on your computer.

FLIR Cloud HKEYE NAME: FLIR HKEYE NAME: FLIR HKEYE NAME: FLIR HKEYE NAME: FLIR HKEYE NAME: FLIR

Using FLIR Cloud™ Client for PC or Mac

FLIR Cloud™ Client allows you to connect to multiple systems from a PC or Mac.

15.1 Home Page

The Home Page allows you to access all the tabs within the software. Each tab allows you to access different features.

FLIR Cloud HOME PAGE 2014-09-29 14:09:29 2014-04-09 Location From about Logit Time 14:09:2014-04-09 BASIC LIVE VIEW PLAYCASE ASPARA LOG EXTENSION VIEW WALL EVEF DISPLAY SETTINGS BEIJING BEIJING FLOOR BEIJING NAME TUBE & LOG PT. MNT WALL CENTER ACCOUNT CONTROL

To open tabs:

Click a tan from the Home Dog to open it or add a button at the tan of the person

1. Click and drag a DVR, NVR, group, or individual camera to open live video. To access individual cameras, you can click + to expand groups or systems.

FLIR Cloud 04:48:04.11:57 16:00 AM 04:28:04.11:57 18:00 AM CAM 1 CAM 4 CAM 5 CAM 6 CAM 7 CAM 8 CAM 9 CAM 10 CAM 11 CAM 12 CAM 13 CAM 14 CAM 15 CAM 16 CAM 17 CAM 18 CAM 19 CAM 20 CAM 21 CAM 22 CAM 23 CAM 24 CAM 25 CAM 26 CAM 27 CAM 28 CAM 29 CAM 30 CAM 31 CAM 32 CAM 33 CAM 34 CAM 35 CAM 36 CAM 37 CAM 38 CAM 39 CAM 40 CAM 41 CAM 42 CAM 43 CAM 44 CAM 45 CAM 46 CAM 47 CAM 48 CAM 49 CAM 50 CAM 51 CAM 52 CAM 53 CAM 54 CAM 55 CAM 56 CAM 57 CAM 58 CAM 59 CAM 60 CAM 61 CAM 62 CAM 63 CAM 64 CAM 65 CAM 66 CAM 67 CAM 68 CAM 69 CAM 70 CAM 71 CAM 72 CAM 73 CAM 74 CAM 75 CAM 76 CAM 77 CAM 78 CAM 79 CAM 80

15.2.1 Live View Controls

1. Live display: Double-click to expand the area. Right-click to access additional options. Hold the mouse over the display area to access the camera toolbar.

Camera toolbar:

Sub Stream(205kbps, 352*240) ① ② ③ ④ ⑤ ⑥ ⑦ ⑧

1.1. Streaming quality: Shows the bitrate and resolution for the stream, and shows if display is showing the Sub Stream or Main Stream.
1.2. Manual recording: Click to start/stop manual recording.
1.3. Snapshot: Click to save a snapshot.
1.4. Mute/unmute: Click to mute/unmute audio (audio camera required).
1.5. Not supported.
1.6. Instant playback: Plays back the most recently recorded video from the camera. By default, it will play back the last 5 minutes of recorded video from the camera.
1.7. Digital zoom: Click to enable digital zoom mode. Click and drag over the display area to zoom on the camera. Then click and drag to pan. Click the icon again to zoom out.
1.8. Disconnect.

1. Split-screen mode: Click to select split-screen layout.

1. Aspect ratio: Use the drop down menu to select the aspect ratio for the selected camera. Original uses the actual aspect ratio of the image. Full-win stretches the image to fill up the entire display area.

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1. View: Click View to access view menu. Then double-click on a view to open it in the display area.

Device View View1 View2

1. Devices: Shows a list of groups, cameras, and systems connected to the client. Drag items to the display area to open live video. Right-click to view additional options.

15.2.2 Opening Live View in Multiple Monitors

If your computer has multiple monitors, you can open more than one Live View tab and move them to secondary monitors. This allows you to monitor cameras on multiple monitors at the same time.

NOTE Using multiple monitors significantly increases the amount of computing resources necessary to run application and may affect performance.

To open Live View in multiple monitors:

1. Click and then click to create a Live View tab.

2. Click and drag the tab outside of the client window to create a new window. You can drag the window to one of the secondary monitors.

FLIR Cloud HKEY KEY LIFE RED LIFE FREE 4:00 Device Default/Group Properties

Result

FLIR Cloud FLIR Cloud

To control PTZ cameras:

- Click the display area with the PTZ cameras and use the on-screen PTZ controls.

PTZ controls:

Diagram of a device control panel with numbered labels pointing to function buttons and navigation icons

1. Open menu: Click to open camera OSD menu controls. This feature may not be supported for all camera models.

2. Move camera: Click the arrows to move the camera. Click to open dynamic zoom mode. Then click and drag in the video area to zoom in the camera on an area.

2. Click 1 8 Preset 1

1. Select the number of the preset you would like to add.

1 8 Preset 1 Input name

1. Move the camera to the desired position.
2. Click √ to save the current position as a preset.

To go to a saved preset:

1. Select the preset number from the list or click to go to the currently selected preset.

2. Use the chart to select which presets you would like to include in the tour and the order of presets.

Tour List Cruise ID 1 Cruise Name Preset Time(s) Operation 1 10 + 2 10 + OK Cancel

• Preset: Select the preset number.
• Time(s): Enter the time in seconds the camera will remain on the selected preset.

• Operation: Click to add a preset to the tour. Click to delete a preset from the tour.

• Click OK to save changes.

• Move the camera into the desired start position.

• Click to start recording the pattern.
• Move the camera to the desired end position. Then, click to stop recording the pattern.

To run a pattern:

1. Select the pattern number and click

15.3.4 PTZ Scan

Scan automatically cycles between a left and right point.

To set up scan mode:

1. Click ▼ to open the Advanced controls. Select Scan.

1. Move the camera to the desired left position and
2. Move the camera to the desired right position and

To run scan mode:

1. Click

FLIR Cloud Volume Back Performance Develers Audio Scene Type: A1 Balance: 0.0000000000 Time: 2014-04-28 23:30:36 5:00:00

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To playback video:

1. Check the channels you would like to play back from in the Device List.
2. Under Type, check the file types you would like to search for.

• All: All recordings.
• General: Continuous recordings.
• MD: Motion recordings.
- Alarm: Alarm recordings. Your system must support alarm devices (not included) to use this feature.

1. Under Stream, select Main Stream to search for Main Stream recordings (high qual-

2. 1. 1. 1. 1. 1. 1. 1. 9.

3. Click inside the play back bar to start playback.

FLIR Cloud HOME PAGE FLIPBACK DEVICES ADD FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR

15.5 Playback Controls

FLIR Cloud Main Connection Cloud Platform ①

1. Display area: Double-click to expand/return to split-screen mode. Hold the mouse over the display area to open the camera toolbar.

• Snapshot: Click to save a snapshot.

• Digital zoom: Click to enable digital zoom mode. Then, click and drag to zoom in. Click and drag to pan the camera. Click again to zoom out.

• Event: Click to view recordings based on a list of events and files.

• Record: Click to view recordings on a timeline.

• Sync: Click to sync playback between channels. This forces all channels to playback from the same time.

• Pause/play.

• Stop.

• Frame-by-frame: Click to advance the video by a single frame.

• Playback speed: Use the slider to adjust the playback speed.

• Mute.

• Volume.

• Split-screen: Select split screen configuration.

• Full-screen: Click to open playback in full-screen. Press ESC to exit full-screen.
• Timeline zoom: Use the slider to zoom in/out on the timeline.
• Playback timeline: Shows recordings from the selected channels on a timeline. Click inside the timeline to start playback or select a playback time. Each type of recordings is shown in a different color. Continuous recordings are green, motion recordings are yellow, and alarm recordings are red.
• Video clip: Click to start a video clip. You can download video clips to your hard drive
• Download list: Click to see a list of files you have downloaded and the progress of files that are currently downloading.
• Search: Search for video on the selected channels based on the search parameters you set.

• Device list: Select the channels you would like to search or playback video from.

• Configure the following save options:

Export Setup Path: RCloudClient\Record\DownLoad\ Browse File Format: AV1 Download Video Player Free Space: 122423M OK Cancel

• Path: Use the default save folder or click Browse to select a different folder.
- File Format: Select Original Format to save to .day format (requires the video player). Select AVI to save files to .avi format (can be played in VLC Media Player).

- Download Video Player: Check to save a copy of the video player with the downloaded file.

1. Click OK to start the download. A status screen will pop up to show progress on downloaded files.

NOTE To retrieve downloaded video files: • PC Users: Browse to the folders listed in General>File. • Mac Users: Browse to the folders listed in General>File. To get to the default location, open Applications in Finder, right click on FLIR Cloud Client and select Show Package Contents. Then, navigate

NOTE

You must set up alarms in the Alarm CFG menu before they will appear in this list. See 15.12 Alarm CFG, page 122 for more details.

To access Alarms:

- Click

and then click

Alarm menu overview:

①

②

FLIR Cloud File Edit View Help Add Import View Insert Modify Window Help Add Import View Insert Modify Window Help Add Import View Insert Modify Window Help Add Import View Insert Modify Window Help Add Import View Insert Modify Window Help Add Import View Insert Modify Window Help Add Import View Insert Modify Window Help Add Import View Insert Modify Window Help Add Import View Insert Modify Window Help Add Import View Insert Modify Window Help Add Import View Insert Modify Window Help Add Import View Insert Modify Window Help Add Import View Insert Modify Window Help Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import viewing Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import view Add import views Add imports view Add imports view Add imports view Add imports view Add imports view Add imports view Add imports view Add imports view Add imports view Add imports view Add imports view Add imports view Add imports view Add imports view Add imports view Add imports view Add imports view Add imports view Add imports view Add imports view Add imports view Add imports view Add imports view Add imports view Add imports view Add imports visible from the Windows system (Windows NT) 100 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 8888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888

④

1. Number of alarms: Shows the number of open alarms.
2. Alarm list: Shows the list of alarms and information on when they occurred and which

To view client logs:

1. Click Client Log to view logs for the client software.

FLIR Cloud Start Time: 2014.06.28 00:00:35 End Time: 2014.06.28 00:00:35 Log Type: Subscription Key Marks Description No. Times User Names Device Tools Group Names Channel Name Format S: 2014-06-28 00:00:35 Source: OnlineLogo Log No./Tag

1. Configure the following:

- Start Time/End Time: Select the start and end times to search for logs. - Log Type: Select the type of logs to search for.

1. Click Search.

To view logs from connected systems:

1. Click Device Log to view logs from connected systems.

FLIR Cloud Start Time: 2014-06-28 09:30 End Time: 2014-06-28 09:30 Start Time: 2014-06-28 09:30 End Time: 2014-06-28 09:30 Start Time: 2014-06-28 09:30 End Time: 2014-06-28 09:30 Start Time: 2014-06-28 End Time: 2014-06-28 Start Time: 2014-06-28 End Time: 2014-06-28 Start Time: 2014-06-28 End Time: 2014-06-28 Start Time: 2014-06-28 End Time: 2014-06-28 Start Time: 2014/06/28 End Time: 2014/06/28 Start Time: 2014/06/28 End Time: 2014/06/28 Start Time: 2014/06/28 End Time: 2014/06/28 Start Time: 2014/06/28 End Time: 2014/06/28 Start Time: 20.07.07.07.07.07.07.07.07.07.07.07.07.07.07.07.07.07.07.07.07.07.07.07.07.07.07.07.07.07.07.07.07.07.07 Log Log Number: 155

1. Configure the following:

2. Start Time/End Time: Select the start and end times to search for logs.

3. Log Type: Select the type of logs to search for.
   • Device Name: Select the system you would like to view logs from.

4. Click Search.

15.9 E-map

1. Click Add Map.

FLIR Cloud HOME PASS E-MAF ADD Click to add user to Web Add User

1. Configure the following:

Add Map Name: Home

1. Click Edit to edit the e-map.

FLIR Cloud HOME PAGE DEVICES LOCATION MAP ADD View Help Device Start Menu Window Help Top Bottom Floor 1 Floor 2 Floor 3 Floor 4 Floor 5 Floor 6 Floor 7 Floor 8

1. Click and drag cameras from the device list to place them on the map.

FLIR Cloud File Edit View Help Services Tools Window Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help Help help FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIRCloud

1. Double-click cameras on the map to open live video.

The Devices menu is where you can manage systems connected to the client software.

To access the Devices menu:

Devices overview:

1. Devices Found: Shows systems that are connected to the same network as the computer where the client is installed. Once you connect to the system, it moves to the botom of the screen.
2. Search: Refresh the list of systems connected to the network.
3. Add: Add checked systems to the client software.
4. Device list: Shows a list of systems connected to the client software, and shows which systems are online.
5. Add Device: Add a remote system using a Device ID or IP/DDNS address.
6. Delete: Delete the selected system.
7. Import: Import a list of systems from a saved .xml file.
8. Export: Export a list of currently connected systems to an .xml file. This is useful if you need to re-install the software or if you want to open the same list of systems on a different computer.
9. Delete: Delete system.
10. Manual connect/disconnect: Manually connect/disconnect the system.
11. Edit: Edit the connection details for the system.

15.11 Device Config

The Device Config menu allows you to remotely configure settings for connected systems.

To access the Device Config menu:

- Click and then click
- Click on a system in the device list to see the settings available for that system and their configure settings as needed.

FLIR Cloud HOME PAGE ALABAMA 230 DEVICE COMPLS DEVICES ADD Search COM 1 COM 2 COM 3 COM 4 COM 5 RETURN ON REDADED SOFTWARE

15.12 Alarm CFG

The Alarm CFG menu allows you to configure alarms for the client software. The client software will alert you by popping up live video and playing sound alerts.

To create alarms:

and then click

1. Click Add to create a new alarm.

FLIR Cloud HOME PAGE ALABR PCG ALABR ADD Add Remove Export Export Add Add Remove Description Connection

1. In the Alarm sources menu, you set up the parameters that trigger the alarm.

New Channel Name: Western Description: Local 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

• Under Alarm Type, select the alarm type that will trigger an alarm. For example,
you can select Motion Detect for the alarm to be triggered by motion.
- Select the systems or channels you would like to trigger an alarm. Continuing the example, if CAM 1 is selected, the alarm will be triggered if there is motion on CAM 1
- Click Next.

1. In the Alarm link menu, you set up the responses to alarms. Select the channels that will pop up or alarm out devices (not included; not all systems support alarm out devices) that will be triggered by an alarm. For each channel selected, configure the following:

Screenshot of a software interface showing a panel with color channels and tool options, likely from an older application or design tool.

• Video: Pop up a window with live video from the selected channel, like the one below.

Flash Link Flash Source: Flash Type: Times FLASH 1: 300000000.04 Flash Time: 200000000.04 Flash Version: File: Flash Output: Flash Name: Flash Link: 1.1.1 CAM 1 View Action

1. In the Period window, configure times the alarm will be activated.

New Sliver Name: 01clnpt Description: Ex-Sale Sun Mail Tax Ward Tsy Im Sat Back Continue Cancel

1. Click Confirm to save the alarm.

To manage alarms:

① ② ③ ④ FLIR Cloud OK Cancel Import Export

1. Add: Add new alarm.
2. Alarms.
3. On/off: Click to enable/disable alarm.
4. Delete: Click to delete alarm.
5. Edit: Click to edit alarm settings.

15.13 Tour & Task

The Tour & Task menu is where you can set up custom views for the system. You can also set up tours, which sets the client to automatically cycle through views.

To start a tour:

- Click in Live View to start a tour. The live view will automatically cycle through all views you have set up in the Tour & Task menu. Click again to stop the tour.

To add views:

1. Click and then click .

1. Click + to create a new view.

FLIR Cloud HOME PAGE TOLER & MAX DEVICE ALARM ONE ALARM ADD Click to choose any options for home.

1. Select the split-screen mode you would like to use for the view and then click and drag channels to the empty grid areas to select channels to be shown in the view.

Normal Tools Time Time: 15.00 Control Tools Control Tools Device Default/Off-Cancel CAM 1 CAM 2 CAM 3 CAM 4 CAM 5 CAM 6 CAM 7 CAM 8 CAM 9 Empty Empty Empty View Add Now Save Cancel

1. Click Save to save the view. Or click Add More to save the view and create another view.

15.14 Account

The Account menu is where you can set up user accounts and passwords for the client software. To simplify management, you can group user accounts according to role. A role determines the permissions an individual user account can have

To create a user account:

1. Click Add.

FLIR Cloud IMPORT PAGE ACCOUNT TOUR & SALE ADD Add Delete Add Make Copy Remove Connection 1. Add User Edit View Insert User 2. Add Edit View Insert User

1. Configure the following settings for the user account:

Add User User Name Password Remarks All Rights Channel Rights ViewLine Playback PT2 Menu Rights Update Playback Alarm Manager Log Search Video Wall Libraries Role admin Confirm Password Add Role Channel List Input search criteria Default Group ByR CAM 1 CAM 2 CAM 3 CAM 4 CAM 5 CAM 6 CAM 7 CAM 8 Save Cancel

• User Name: Enter a user name for the account.
• Role: Select the role for the user account. By default, the user account gains all the permissions of the role selected, but you can deactivate permissions as needed.
• Password/Confirm Password: Enter the password for the user account.
• Remarks (Optional): Enter a text description of the user account.

• User Rights: Check the permissions that will apply to the user account. If you click onLiveView, Playback, and PTZ, you can select which channels the user account can access in the Channel List section.

• Click Save to create the account.

To switch between user accounts:

To create a role:

1. Click the Role tab.
2. Click Add.

FLIR Cloud PHONE NAME ACCOUNT NAME ORDER ADD Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add Add A10.0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

1. Configure the following settings for the role:

Add Role Role Name: User Remarks: Role Rights Right Chrome Rights Preview Playback PTZ Menu Rights Linearity Playback Alarm Manager Log Search Video World Mail Classical List Save Cancel

• Role Name: Enter a name for the role.
- Remarks (Optional): Enter a text description of the role.
- Role Rights: Check the permissions that will apply to user accounts assigned this role. If you click onLiveView,Playback, and PTZ, you can select which channels may be accessed in the Channel List section.

1. Click Save.

To modify a role:

- Click

next to the role you would like to modify. Edit the role details and click Save.

FLIR Cloud LOG Scaled Time: 500ms (Activated after restart) Log Speed: 100ms Network Capacity: 100ms Serial Port: 000ms (Not valid for higher values) Reserved on lower ports Auto logic application Auto logic of lower ports Lower ports: Password: Language: English (Activated after restart) Speed: 24.0000000000000000000000000000000000000000000000000000000000000000000000000000000000000 Time format: 24 hours (Activated after restart) Default Save

The Basic menu contains the following settings:

• Log Saved Time: Select the number of days you would like the client to save log entries.
• Instant Playback Time: Select the number of minutes the system will go back when you start an instant playback.
  • Network Capability: Select the speed of your computer's network connection.
• Resume Live View State: Check for the client to resume live view when it starts up. The live view will open to the last view that you had open.

FLIR Cloud NEW PRICE GENERAL DEVICES ACCOUNT ADD Add the solution, scanning, and use configuration parameters. User(s) Default Record Path Config Path C:\Users\Documents\Documents\Users\Users\Cloud\Users\Cloud\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\Access\ access Default Save

The File menu contains the following options:

• Snapshot Path: Click Browse to select the default folder to save snapshots.
• Record Path: Click Browse to select the default folder to save video recordings.
• Config Path: Click Browse to select the folder where the client will save software con-

fig files

NOTE

Click Save to save setting changes.

FLIR Cloud HOME PAGE GENERAL DEVICES ACCOUNT ADD Browse File Align From Remove Configure key functions and configurations. Open Audio Loop Camera Monitoring File path: 1000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 Motion Default File path: 15623489999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999 Link Path File path: 156234899999999999999999999999999999999999999999999999999999999 Link Path File path: 156234887888888888888888888888888888888888888888888888888888888888888 F-211/211 File path: 15623487777777777777777777777777777777777777777777777777777777777777777777 E- loop Protection System architecture Default Save

The Alarm Prompt menu has the following options:

• Open Audio: Check to enable audio alerts.
• Loop: Check to repeat audio alerts until acknowledged.
• Camera Masking: Select or preview the sound that will play for camera masking alarms.
• Motion Detect: Select or preview the sound that will play for motion detection.
  • Video Loss: Select or preview the sound that will play for video loss alarms.
• Disk Full: Select or preview the sound that will play for disk full alarms.
• Rich Frous Calest on version the second that will also for dish space

Using FLIR Cloud™ Client for PC or Mac

FLIR Cloud Client FLIR Cloud Client News stream No. 2.15 API Timestamp 3:03:18 Mail Date 2023-04-26

Connecting to your System Using Smartphone or Tablet Apps

The system is compatible with iPhone, iPad and Android devices.

Platform App Name Get App	From
iPhone/iPad FLIR CloudTM Apple	App Store
Android FLIR CloudTM Google Play	Play Store

See www.flir.com/security/pro for the latest list of supported apps and devices.

16.1 iPhone / iPad

FLIR Cloud™ is an iPhone / iPad app that allows you to remotely view your system.

16.1.1 Prerequisites

• Connect your system to your router using an Ethernet cable (included).
  • Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.

NOTE

For the latest list of supported apps and devices, visitwww.flir.com/security/pro.

NOTE

The app will ask for permission to send push notifications and to access Photos. It will only se cations if you enable motion-activated push notifications in the Push Config menu. It needs acc Photos to save snapshots and video clips to the local storage on your mobile device.

16.1.2 Connecting to your System on iPhone / iPad

1. Download FLIR Cloud™ for free from the App Store.
2. Tap on the FLIR Cloud™ icon) to start the app.
3. Tap Sign up and enter your email address and password to create a new account.

■

EXAMPLE

Scan QR Code Register Mode: Device ID > Name: HD System Device ID: Inv89b142pe6 Client Port: 35000 Username: admin Password: ****** Live View: Sub > Playback: Sub > CONNECT

5.1. Tap Scan QR Code and line up the QR code on the top of your system using the camera on your mobile device.

OR

Under Device ID, manually enter the Device ID printed on the label.

5.2. Name: Choose a name for your system of your choice.
5.3. Client Port: Enter the Client Port (default: 35000).
5.4. User Name: Enter the system's User Name (default: admin).

5.5. Password: Do one of the following, as appropriate:

• If you have reset the default system password through your recorder, enter your secure password. (Or)

- If you are accessing your system for the first time using the FLIR Cloud™ app:

5.5.1. Enter the default system password (000000). You will be

5.5.2. Enter a new 6 character password for your system and tap OK. This secure password will be used to access your system from now on.

Current password unsecured, please change password

New Password:

Confirm:

Live View Overview

Live View LNR600-CAM 1 LNR600-CAM 2 LNR600-CAM 3 LNR600-CAM 4

1. Snapshot: Tap to take a snapshot from the currently selected channel.
2. Control Bar: Contains the following options. Swipe left or right to access more options.

QUICK PI PLAYBACK PTZ CONTROL MIC VIDEO QUALITY ALARMS AUDIO ① ② ③ ④ ⑤ ⑥

1. Quick Playback: Tap to start/stop quick playback.
2. PTZ Control: Open/close PTZ controls. PTZ camera required (not included).
3. Microphone: Audio enabled cameras required.
4. Video Quality: Open/close streaming quality panel.
5. Alarms: Not supported.

6. Audio: Audio enabled cameras required.

7. Manual record: Tap to start/stop manual recording.

8. Access Favorites
9. Connect / disconnect all: Connect to / disconnect from all previously added cameras.
10. Device List: Tap to open a list of devices. You can use the Device List to open multi-systems or cameras at once.

16.1.4 Controlling PTZ Cameras

If you have PTZ cameras (not included), you can control them from the app.

To control PTZ cameras:

1. Tap the display area the PTZ camera is connected to.

PTZ Controls

Live View ① ② ③ ④ ⑤

1. Live Display: Swipe to move the camera. Pinch to zoom in/out.
2. Focus: Tap to show focus controls
3. Zoom: Tap to show zoom controls.
4. Iris: Tap to show Iris controls.
5. Goto preset: Tap to access preset controls. Then use the sliders to select a preset and then tap the check mark to goto the preset.

NOTE

You must set presets for the camera using the system's local menus before you can use this feature.

Local Files Overview

Mobile phone screenshot showing a surveillance camera interface with four labeled panels (①–④) and corresponding grayscale images.

1. Menu: Return to Menu.
2. Files: Tap to open files.
3. File Type: Tap the options to select video files or snapshots.
4. Options: Tap to delete or export files to your device's local storage.

Exported snapshots and video files are saved to the Photos app. Video files are saved to MP4 format.

1. Use the on-screen controls to control playback.

Playback Controls

06:04:07 06:25:04 AM CAM 1 CAM 1 2017-08-02 06:32:43 06:30 07:00 10 3 4 SNAPSHOT STOPLYS/BACK ON HANDS RECORDS 9

Today All Missed FLIR Cloud FLIR Cloud HD_System Channel 2 Motion Detect 2014-04-03 16:13:10 FLIR Cloud HD_System Channel 1 Motion Detect 2014-04-03 16:13:09 FLIR Cloud HD_System Channel 1 Motion Detect 2014-04-03 16:12:42

1. Tap the system you would like to configure.

Push Config HD System mountainview 192.168.50.123

1. Tap Motion Detect and then check each channel you would like to receive push notifications from.

lakeside.myddns-flir.co... Period(Day) 365 Push type Video > Motion Detect Main Lobby Fireplace Main Lobby South Door Main Lobby West

1. Tap to save changes. You will now receive a notification when one of the selected cameras detect motion.

16.1.8 Using the Event List

The Event List menu shows a list of events that were sent to your device via push notifications.

To access the Event List:

- Tap to access the Menu, and then tap Event List.

Event List Overview

Event List 12-12 08:10:09 Motion Detect Channel 11 lakeside.myddrs-flir... 12-12 08:09:35 Motion Detect Channel 10 lakeside.myddrs-flir... 12-12 08:09:25 Motion Detect Channel 16 lakeside.myddrs-flir... 12-12 08:08:13 Motion Detect Channel 9 lakeside.myddrs-flir.com

1. Events: Shows the details of each motion detection event. Tap the event to view the video or snapshot
2. Delete All: Tap to delete all events in the Event List.

1. Tap a group to configure an existing group.

NOTE Tap to create a new group and then enter a name for the new group.

1. To add cameras to the group, top.

2. Select the cameras you would like to add to the group to save changes.

High priority HD System CAM 5 CAM 2 CAM 3 CAM 4 CAM 5

NOTE To delete cameras that have been added to the group, select the group in the group list. Then, swipe left and tap Delete.

To open Favorites in Live View:

1. Tap ☐ to access the Menu, and then tap Live View.
2. Tap □, and then tap to open the group.

Live View High priority 0(3)

16.1.10 Using the E-Map

2. Tap + E-Map + No file

1. Press 📄 and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras.

Unnamed

1. Click ☐ Choose a name for your E-Map and then tap OK. To open cameras from an E-Map:

2. Tap in Live View.

3. Select the E-Map in the Device List.

Device List E-Map Home Device HD System mountainview 192.168.50.123 CONNECT(B)

1. Tap the camera or cameras to select and then tap Connect to open the cameras.

Home 10.0 24.0 Kitchen Dining Room 11.0 4.0 R 30.0

16.1.11 Device Manager

You can use Device List to add, delete, or edit your systems.

To access Device Manager:

- Tap to access the Menu, and then tap Device Manager.

To edit a system:

1. Tap the system in Device Manager.

Device Manager HD System CONFIG SETTINGS ALARMS STORAGE DELETE

1. Edit the connection details as needed.

2. Tap Connect to save changes and connect to the system.

To delete a system:

1. Tap the system you would like to delete.

2. Tap 📄. Tap OK to confirm.

16.1.12 Adding Devices Using an IP or DDNS Address (Advanced)

EXAMPLE

Scan QR Code 1 Register Mode: IP/Domain 2 Name: HD System 3 Address: tomsmith.loreddns.net 4 Client Port: 35000 5 Username: admin 6 Password: ****** Live View: Sub > Playback: Sub > CONNECT

2.1. Tap Register Mode and select IP/Domain.
2.2. Name: Choose a name for your system of your choice.
2.3. Address: Enter the IP address or DDNS address of your system.
2.4. Client Port: Enter the Client Port (default: 35000).
2.5. User Name: Enter the system's User Name (default: admin).
2.6. Password: Do one of the following, as appropriate:

- If you have reset the default system password through your recorder, enter

your secure password.

{Or}

- If you are accessing your system for the first time using the FLIR Cloud™

NOTE

For the latest list of supported apps and devices, visit www.flir.comvsecurity/pro.

16.2.2 Connecting to your System on Android

1. Download FLIR Cloud™ for free from the Google Play Store.
2. Tap on the FLIR Cloud™ icon() to start the app.
3. Tap Sign up and enter your email address and password to create a new account.
4. Tap then +

1. Configure the following:

EXAMPLE

Scan QR Code Register Mode: Device ID > Name: HD System Device ID: Inv89b142be6 Client Port: 35000 Username: admin Password: ****

5.5. Password: Do one of the following, as appropriate:

• If you have reset the default system password through your recorder, enter your secure password. (Or)

- If you are accessing your system for the first time using the FLIR Cloud™ app:

5.5.1. Enter the default system password (000000). You will be prompted to change the default system password.

5.5.2. Enter a new 6 character password for your system and tap OK. This secure password will be used to access your system from now on.

1. Tap Connect.
2. The app opens in Live View and streams video from your cameras.

16.2.3 Live View Interface

You can use FLIR Cloud™ in portrait and landscape mode.

Live View Overview

Live View 10 2 3

QUICK PLAYBACK PTZ CONTROL VIDEO-QUALITY ALARMS AUDIO MIC DIGITALIZOOM COLOR SETTINGS ① ② ③ ④ ⑤ ⑥ ⑦ ⑧

6.1. Quick Playback: Tap to start/stop quick playback.
6.2. PTZ Controls: Open/close PTZ controls. PTZ camera required (not included).
6.3. Video Quality: Open/close streaming quality panel.
6.4. Alarms: Not supported.
6.5. Audio: Audio enabled cameras required.
6.6. Microphone: Audio enabled cameras required.
6.7. Digital Zoom: Tap to activate digital zoom mode. Pinch to zoom in/out.
6.8. Color Settings: Tap to access color controls for the currently selected camera.

1. Manual record: Tap to start/stop manual recording.

2. Access Favorites.

3. Connect/disconnect all: Connect to/disconnect from all previously added cameras.

4. Device List: Tap to open a list of devices. You can use the Device List to open multiple systems or cameras at once.

16.2.4 Controlling PTZ Cameras

If you have PTZ cameras (not included), you can control them from the app.

To control PTZ cameras:

1. Tap the display area the PTZ camera is connected to.

2. Tap to open PTZ controls.

PTZ Controls

1. Live Display: Swipe to move the camera. Pinch to zoom in/out.
2. Focus: Tap to show focus controls.
3. Zoom: Tap to show zoom controls.
4. Iris: Tap to show iris controls.
5. Goto preset: Tap to access preset controls. Then use the sliders to select a preset and then tap the checkmark to goto the preset.

NOTE

You must set presets for the camera using the system's local menus before you can use this feature.

16.2.5 Viewing Snapshots and Videos with Local Files

If you have saved snapshots or videos using the app, you may open them with Local Files

To access Local Files:

- Tap to access the Menu, and then tap Local Files.

Screenshot of a surveillance camera interface with numbered UI elements and real-time vehicle images

NOTE

You must enable Sub Stream Recording to use playback mode on mobile devices. For details on enabling Sub Stream Recording, see 9.3 Setting up Scheduled or Manual Recording, page 28.

To use Playback Mode:

1. Tap to access the Menu, and then tap Playback.
2. Tap + and select a channel to playback.
3. Select the date then the start and end times to playback.
4. Use the on-screen controls to control playback.

Playback Controls

Camera interface screenshot showing surveillance camera with labeled components and timecode display

16.2.7 Enabling Push Notifications

You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion. Once you have received a push notification, you can select it to open live video or a snapshot attachment from the camera that detected motion

9:51 R3DL APRIL 2 2014-04-02 09:51:40 Motion Detect HD System 2"- Overcast 8:22:00 8:48:00 BRL

NOTE

Your cameras must have motion detection activated to receive push notifications.

To enable Push Notifications:

1. Tap ☐ to access the Menu, and then tap Push Config.

2. Tap the system you would like to configure.

Push Config HD System mountainview 192.168.50.123

1. Tap Motion Detect and then check each channel you would like to receive push notifications from.

HD System Period(Day) 365 Push type Video ✓ Motion Detect CAM 5 ✓ CAM 2 ✓ CAM 3 ✓

1. Tap have changes. You will now receive a notification when one of the selected cameras detect motion.

16.2.8 Using the Event List

The Event List menu shows a list of events that were sent to your device via push notifications.

To access the Event List:

- Tap to access the Menu, and then tap Event List.

Event List Overview

Event List 12-11 10:14:17 Motion Detect HD System - Channel 1 12-11 10:13:12 Motion Detect HD System - Channel 1 12-11 10:12:21 Motion Detect

1. Events: Shows the details of each motion detection event. Long press an event to delete just that event.
2. Delete All: Tap to delete all events in the Event List.
3. View: Tap to view the video or snapshot for the selected event.

16.2.9 Using Favorites

Favorites allows you to select a group of cameras as a favorite. You can then quickly bring up the group of cameras in Live View without having to individually select each camera.

1. Select the cameras you would like to add to the group Tap to save changes.

High priority HD System CAM 5 CAM 2 CAM 3 CAM 4 CAM 5 CAM 6

To open Favorites in Live View:

1. Tap E to access the Menu, and then tap Live View.
2. Tap □, and then tap to open the group.

Live View High priority

16.2.10 Using the E-Map

E-Map allows you to place cameras over a still image. For example, you can use the E-Map to create a virtual map of your cameras over a floor plan of your home or business.

To add an E-Map:

2. Tap + E-Map + No file

1. Press 📄 and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras.

Unnamed

Choose a name for your E-Map and then tap OK.

To open cameras from an E-Map:

1. Tap in Live View.

2. Select the E-Map in the Device List.

E Map Home Service HD System Mountallowire 192.168.09.133 CONNECTED (R)

1. Tap the camera or cameras to select and then tap Connect to open the cameras.

16.2.11 Device Manager

You can use Device List to add, delete, or edit your systems.

To access Device Manager:

- Tap to access the Menu, and then tap Device Manager.

To delete a system:

1. Tap the system you would like to delete.

2. Tap . Tap OK to confirm.

16.2.12 Adding Devices Using an IP or DDNS Address (Advanced)

The app can connect directly to a device via the IP address or DDNS address as an optional advanced connectivity method or for systems that do not support FLIR Cloud™.

Prerequisites:

• The device you are connecting to must be connected to the Internet.
- You must port forward the HTTP Port (default: 80) and Client port (default: 35000) on your router to the device's local IP address.
- To ensure connectivity, it is highly recommended to register for a free DDNS domain to use with your system.
- For more information on port forwarding and DDNS, visit www.llir.com/security/pro.
To add a device using an IP or DDNS address:

1. Tap then.

2. Configure the following:

2.6. Password: Do one of the following, as appropriate:

• If you have reset the default system password through your recorder, enter your secure password. (Or)

- If you are accessing your system for the first time using the FLIR Cloud™ app:

2.6.1. Enter the default system password (000000). You will be

2.6.2. Enter a new 6 character password for your system and tap OK. This secure password will be used to access your system from now on.

1. Tap Connect.

2. The app opens in Live View and streams video from your cameras.

Remote Viewing On Internet Explorer

You can also view your system remotely using Internet Explorer (version 8 or later required). In order to view your system on Internet Explorer over the Internet, you must set up DDNS and port forwarding.

NOTE

Remote viewing is only compatible with Internet Explorer. Mozilla Firefox, Opera, Safari, and other browsers are not supported.

17.1 Prerequisites

• The HTTP Port (default: 80) and Client Port (default: 35000) must be port forwarded to your router.
• You must create a DDNS account, and have the DDNS settings configured in your NVR. For details, 19 DDNS Setup (Advanced), page 179.
• The NVR must have internet access.

To view your system using Internet Explorer:

1. Open Internet Explorer. It is recommended to select Run as Administrator when opening Internet Explorer to ensure full functionality.
2. In the address bar, enter your system's IP address or DDNS address followed by the HTTP Port (default: 80). For example, http://192.168.1.1:80 or http://tomsmith.myddns-flir.com:80.

NOTE

You MUST include http:// in order to access your system.

1. An attention bar appears at the top or bottom of the screen to prompt you to install ActiveX plugins, click Install or Allow and follow the prompts to install the plugins.

2. Enter the system user name and password (by default admin / 000000).

3. Select LAN to connect using the main (high quality) stream. Select WAN to use the substream to conserve bandwidth and for improved performance when connecting over the Internet.

4. Click Loan to loa in.

5. Double click on cameras in the camera list to open them in live view.

Flir File Products Image Window IMPT Legend Scene 10 Image 10 File Edit View Insert Help

17.1.1 IE Live Display Overview

Flir ① ② ⑤

1. Camera Controls:

2.1. Digital zoom: Click and drag to select the zoom area.
2.2. Manual record.
2.3. Snapshot.
2.4. Mute/unmute.
2.5. Close.

NOTE

Manual Recordings are saved to C:\RecordDownload. Snapshots are saved to C:\PictureDownload. You must select Run as Administrator when you open Internet Explorer to use these functions

1. Live View Controls:

2. Start Talk: Click to enable 2-way audio.

3. Instant Record: Not supported.

4. Local Play: Open recorded or back up video files (.dav) saved on the local computer.

5. Live View Toolbar:

Screenshot of a software toolbar with labeled icons for function keys and buttons

Flir Line Playbox Action Image HIVI Layout ① ② ③

2.1. Select the date you would like to playback.
2.2. Select the channel or channels you would like to playback from. The time bar will populate with times that have video available.
2.3. Click in side the time bar to start playback.

RTSP Streaming (Advanced)

RTSP streaming allows you to stream video from a specific camera using a web address. It is an optional connectivity method used by 3rd party software applications.

NOTE

The instructions in this section are using VLC Media Player. VLC Media Player is a free software provided at www.videolan.org. FLIR cannot provide support for VLC Media Player or any other 3rd party software. Please contact the software vendor for technical support related to 3rd party software applications.

To connect to the video stream using VLC Media Player:

1. Open VLC Media Player.
2. Click Media>Open Network Stream.

VLC media Player Open File... Open Multiple Files... Open Folds... Open Disc... Open Network Stream... Open Capture Devices... Open Location from Upboard... Open Recent Media Save Playlist to File... Convert / Save... Stream... Quit at the end of playlist Quit...

1. Enter the RTSP address in the following format:

2. rtsp://:@:/cam/realmonitor?channel=&subtype=

3. : The user name of the system (default: admin).
4. : The password for the system (default: 000000).
5. : The IP address of the system.

In order to view the RTSP stream over the Internet, you must port forward the RTSP port (default: 554) on your router to the system's IP address.

• : The RTSP port (default: 554) of the system.
• : The number of the channel you would like to stream from.
• : Enter 1 for the Sub Stream of the camera or 0 for the Main Stream. It is recommended to use the Sub Stream if connecting over the Internet.

The example below shows the correct format to connect to the Sub Stream on channel 1.

Open Media File Disc Network Capture Device Network Protocol Please enter a network URL: http://admin:000000@192.168.50.174:554/cam/realmonitor?channel=1&subtype=1 http://www.example.com/trueurl.nl http://81234 http://www.example.com/trueurl.no http://www.example.org/0088/trueurl.no http://www.yourube.com/watt/1-egg4a

DDNS Setup (Advanced)

Free DDNS service is available as an optional connectivity method to connect to your system over the Internet.

FLIR Cloud HOME PAGE LIVE VIEWER DEVICES ADD 00:00:14 15:16:02 00:00:15 15:16:03 Front CAM.2 00:00:15 15:16:04 CAM.3 CAM.4 00:00:15 15:16:05 CAM.4 Device Photo frames image File Edit View View Help

NOTE

Except where noted, the instructions in this section are the same on PC or Mac.

19.1 Accessing your System within a Local Network (LAN)

1. Reconnect the power adapter to power the system back on.

graph LR
    A["Internet\n(not required for local viewing)"] --> B["Router"]
    B --> C["Security System\n(may not be exactly as shown)"]
    B --> D["Computer"]

19.1.2 Step 2 of 3: Obtain the System's Local IP Address

1. Right-click to open the Quick Menu and click Info. Enter the system user name (default: admin) and password (default: 000000).

Device ID dv0f1b07d14 Device Model DNR214 Device Name dv0f1b07d14 Firmware Version 0009 Agent Version 1:01:20:18 IE Version 3:3:3:84 Build Date 06-12-2017 Sh 2L00ACCYAZPGBN4 IP Address 192.168.50.6 MAC Address 3c ef9c 06 6b a1 Domain Name DDNS setup is not available HDD Capacity 5484G-553K Client Port 35000 HTTP Port 90

1. Download and install the client software. To find the client software visit www.flir.com/security/pro, search for the model number of your product, click on your product in the search results, and click on the Downloads tab.

• PC Users: Download and install the Client Software for PC
• Mac Users: Download and install the Client Software for Mac. Double click to extract the software. Drag the software to Applications.

1. Once installation is finished, double-click the FLIR Cloud™ Client icon)(from the desktop or Applications list.
2. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login.

FLIRCloud User Name: admin Password: ***** Remember Password ( Login ) ( Exit )

1. The client scans your LAN for connected systems. Check your system (a) and click Add (b).

FLIR Cloud Add Remove Preset 1 A1: IP Type Map Form B: IEC-208-5C239 PCV4 90.00x68x83.00 10000 Search Add Add Preset 0 Add Preset 0 Type CTOS port features Port D:\control port, Store MV Operation Add Device Insert Insert Export

1. Enter the password for your system (default: 000000) and click OK.
2. If this is the first time you are connecting, you will be prompted to change the system password.

1. Enter a new 6 character password and click OK. This password will be used to connect to your system from now on.

Please update your system's password. Cancel OK

1. Click

1. Click and drag Default Group to the display window to open your cameras in live view.

FLIR Cloud HOME PAGE LIFE VIEW 13 DOY-200 ADD Delete Default: Default Group Default Group New Group

Result

FLIR Cloud 04-09-21 12:15 18:00 Front CAM 2 04-09-21 12:15 18:00 CAM 3 CAM 1 Device Control panel Photo/Video Show Video OK OK

19.2 DDNS Setup—Access your System Remotely over the Internet

Setting up DDNS connectivity allows you to view your system from any computer or compatible mobile device with Internet access.

To set up remote connectivity with your system, you must:

1. Port forward the HTTP port (default: 80) and Client port (default: 35000) on your router to your system's IP address.

19.2.2 Step 2 of 4: Create a DDNS Account

To setup your free FLIR DDNS account:

1. In your browser, go to http://ddns.myddns-flir.com and click Create Account.

FLIR

Login
Create Account
Lost Password

1. Complete the Account Information fields with your personal information. Complete the Warranty Information with your purchase details (optional).

Create New Account Account Information E-mail [e-mail] Password ********** Password confirm ********** First name Tom Last name Smith Region Ontario Country Canada Timezone Eastern Standard Time (EST) By clicking on "Create New Account" you accept the Terms of Service

1. Complete the System Information fields:

2. Product License: Select your product model from the Product License drop down menu (i.e. DNR210 Series).

3. - : Enter the MAC address of your system.

To find the MAC address, right-click to open the Quick Menu and click Info.

Device ID Device Type Firmware Version IP Version Build Date IP Address MAC Address Domain Name HDD Capacity Video Format Client Port HTTP Port DH3c94b016 2.615 CM02.0 3.1.8.4 03-10-2014 192.169.1.102 90.02a9b6.5x15 DDNS setup is not available 1990/222G NTSC 35000 80 OK

- URL Request: Choose a URL for your DDNS connection (i.e. your name, your company or business name, or anything of your choice).

1. Click and then click Network > DDNS.

TCP/IP CONNECTION DDNS P FILTER EMAIL FTP SWITCH Enable DDNS Type MYDONS-FLIR Domain Name mydons-flir.com User ID Password Default Status OK Cancel Apply NETWORK

1. Check Enable.
2. Under Domain Name, enter the Domain Name/URL Request your received in the email after registering for DDNS.
3. Under User ID, enter your DDNS User Name.
4. Under Password, enter your DDNS Device password.
5. Click OK to save your settings.

NOTE

1. Once installation is finished, double-click the FLIR Cloud™ Client icon)(from the desktop.
2. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login.

FLIRCloud User Name: admin Password: •••••• Remember Password ( Login ) ( Exit )

1. Click Add Device.

FLIR Cloud HOME PAGE DEVICES ADD Device Name: B1 IP Type Size Port

Add Device Input Info Device Name: HD System Group Name: Default Group Type: DVR IP/DDNS Address: tomsmith.lorexddns.net Port: 35000 User Name: admin Password: ****** Retrieve Info Device Information Serial Number: Video Input: Video Output: Alarm Input: Alarm Output: Add More Add Cancel

1. Click Add. If this is the first time you are connecting, you will be prompted to change the system password.

Information The password you are using is unsecured, please change your password! OK

1. Enter a new 6 character password and click OK. This password will be used to connect to your system from now on.

Please update your system's password. Cancel OK

1. Click and drag Default Group to the display window to open your cameras in live view.

FLIR Cloud HOME NAME LIFE VIEWING DOVIDES ADD Device Light and Medium Default Image Direct Image

Congratulations! You can now connect over the Internet to view and playback video on your computer.

FLIRCloud 09:00:24 15:16:00 09:00:24 15:16:00 Device Image files displayed in the image.

Connecting PTZ Cameras to the NVR

You can connect PTZ cameras (not included) to the system. You must use FLIR network PTZ cameras with the system. FLIR network PTZ cameras can accept PTZ commands directly through the Ethernet cable. There is no need to run special wiring to use PTZ cameras.

20.1 Controlling a PTZ Camera (Local NVR)

1. In Live View, click the channel that has the PTZ camera connected to open in full-screen.
2. Right-click and click PTZ. Enter the system user name and password if prompted. The PTZ menu opens.
3. Use the on-screen PTZ controls to control the camera.

PTZ Controls

SIT Speed 5 Zoom Focus Iris ① ② ③ ④ ⑤

1. Direction keys: Click to pan and tilt the camera. Click SIT to stop the current action.
2. Mouse PTZ: Click to activate mouse PTZ mode. In mouse PTZ mode:

2011 11 11

Advanced PTZ controls overview:

Speed 5 Zoom Focus Iris No. 0 ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ ⑪

1. No.: Select the number of the action you want to perform.
2. Not supported.
3. PTZ camera menu: Click to open the camera's OSD menu. This may not be supported on all camera models.
4. Preset: Click to call the selected preset.
5. Autopan: Click to start autopan. During autopan, the camera will continuously pan 360°.
6. Tour: Click to run the selected tour.
7. Flip: Click to flip the camera 180°
8. Pattern: Click to run the selected pattern.
9. Reset: Click to move the camera to the home position.

10. Auto scan: Click to run the selected autoscan

11. Click the Preset tab.

PAN/TILT/ZOOM Preset Tour Pattern Border Preset 1 Set Del Preset

1. Enter the number of the preset you want to create under Preset.
2. Move the camera to the desired position and click Set.

To go to a preset:

- Under No., select the number of the preset you would like to go to and click

20.2.2 Tours

Tours will cycle through a set of presets.

To create a tour:

1. 01.

2. Click the Tour tab.

PAN/TILT/ZOOM Preset Tour Pattern Border Preset 1 Patrol No. 0 Add Preset Del Preset Del Tour

1. Under Patrol No., select the tour you would like to configure.
2. Under Preset, select a preset you would like to add to the tour.
3. Click Add Preset.
4. Repeat steps 4 and 5 to add additional presets to the tour.

NOTE

Click Del Tour to clear all presets from a tour.

To run a tour:

- Under No., select the number of the tour you would like to go to and click

1. Click the Pattern tab.

PAN/TILT/ZOOM Preset Tour Pattern Border Pattern 1 Begin End

1. Under Pattern, enter the pattern you would like to configure.
2. Move the camera into the desired start position and click Begin.
3. Move the camera into the desired end position and click End.

To run a pattern:

- Under No., select the number of the pattern you would like to go to and click

20.2.4 Auto Scan

An auto scan automatically cycles between a left and right point.

To create a new auto scan:

1. Click the Border tab.

PAN/TILT/ZOOM Preset Tour Pattern Border Left Right

1. Move the camera into the desired left position and click Left.
2. Move the camera into the desired right position and click Right.

To run an auto scan:

- Click

Hard Drive Installation

The system comes with a pre-installed SATA hard drive. You can replace the hard drive with one up to a maximum size of 8TB.

NOTE

NVR images in this section are used for illustration only.

21.1 Removing the Hard Drive

WARNING

Make sure that the power cable has been disconnected from the NVR before removing / installing the hard drive.

1. Power off the system, and unplug all cabling from the system.

2. Tum the NVR over and remove the cover screws (4x).

Exterior view of a gray electronic device with four mounting holes and a small label (no visible text or symbols on the body)

1. Loosen the hard drive screws (4x), but do not remove them.

Close-up of a hand holding a black flexible object, possibly a device or tool, on a wooden surface (no visible text or symbols)

Hard Drive Installation21

1. Carefully turn the NVR over and remove the cover. The easiest way to do this is to pull up on the edge that hangs over the rear panel of the unit.

Hand pressing a white paper on a computer tower (no text or symbols visible)

1. Disconnect the power and data cables from the hard drive.

Interior view of a computer case showing an open circuit board with visible wiring and a CD-ROM drive (no text or symbols)

Hard Drive Installation21

To install the hard drive:

1. Insert hard drive screws (4x) on the hard drive and tighten them half way.

Close-up of a hand holding an open hard disk with visible circuit board and connectors (no text or symbols)

1. Power off the system, and unplug all cabling from the system.

2. Turn the NVR over and remove the cover screws (4x).

Exterior view of a gray electronic device with mounting holes and a small label (no visible text or symbols)

1. Tum the NVR back over and remove the cover. The easiest way to do this is to pull up on the edge that hangs over the rear panel of the unit.

Hard Drive Installation21

1. Place the hard drive over the screw slots on the bottom of the NVR and then slide the hard drive into place. The SATA connectors on the hard drive should face the front of the unit.

1. Connect the power and data cables to the hard drive.

1. Tum the NVR over carefully. Tighten the hard drive screws (4x) to secure the hard drive.

Hand inserting a small electronic device into a gray box (no visible text or symbols)

CAUTION

Hard Drive Installation21

1. From the Main Menu, click and then click Storage > HDD Manager.

SCHEDULE HDD MANAGER RECORD SATA 1 Name Type Status Free Space Total Space SATA-1 Read Write Normal 5.33 TB/5.40 TB Refresh Format OK Cancel Apply STORAGE

1. Select the hard dive you would like to format and then click Format. Click OK to confirm.

2. Click OK to save changes. The system will restart to complete the formatting process.

CAUTION

Formatting the hard drive deletes all saved files. This step cannot be undone.

Troubleshooting

When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling FLIR Technical Support:

Error	Possible Causes Solutions
System is not receiving power, or is not powering up.	Cable from power adapter is loose or is unplugged.	Confirm that all cables are connected correctly.Confirm that the power adapter is securely connected to the back of the unit
	Cables are connected, but system is not receiving sufficient power.	Confirm that the system is powered on (LED indicators should be ON).If the unit is connected through a power bar or surge protector, try bypassing the bar and connecting the power directly to the wall outlet.Confirm that there is power at the outlet:Connect the power cable to another outlet.Test the outlet with another device (such as a lamp or phone charger).
Hard drive is not detected by the system.	Hard drive cables are loose or not properly connected.	Remove the housing and check that hard drive cables are firmly connected.
	There is no hard drive in the system.	Open the housing and install compatible hard drive. Make sure to format the drive after installing. For details, see 21 Hard Drive Installation, page 198.
Hard drive is full (0%) and the unit is no longer	Overwrite is not enabled. From	the Main Menu, select

Troubleshooting22

Error Possible Causes Solutions
There is no picture on selected channels / camera picture is not being displayed.	Camera cables are loose or have become disconnected.	Check the camera video cable and connections.Disconnect and reconnect the cable at the system and at the camera.Try moving the camera to another channel or use another cable.
The system beeps at startup.		The beep at startup is normal.
The system beeps during motion detection.	Motion detection is enabled and the alarm buzzer is activated.	Open the Main Menu and click Event > Motion > Motion Detect. Uncheck Buzzer for any channels you want disable the buzzer for and click Apply.
I am not receiving email notifications.	Email notification is disabled. Ensure you have configured email notification. For details, see 13.3.5 Configuring Email Alerts, page 70.
	Send Email setting not enabled in Event menu.	Make sure that Send Email is enabled for any events you want to be notified of.

Technical Specifications

23.1 System

Operating System Linux (embedded)
Pentaplex	Simultaneous View, Record, Playback, Backup, and Remote Monitoring
Number of Channels 4/8 Channels

23.2 Inputs/Outputs

Video IN 4 ch: 4 PoE Video Input	8 ch: 8 PoE Video Input
Videc OUT	No
VGA OUT Yes
HDMI Yes
Audio IN	1 Line IN (RCA), G.711
Audio OUT 1 Line OUT (RCA), G.711
USB Port 2 at the back
Alarm IN / OUT	No
Video Output Resolution 4K (3840x2160), 4MP, 1080p (1920x1080), 1280x1024, 1280x720, 1024x768
PTZ Control	FLIR Network PTZ cameras only

23.3 Display

Display Split	4 ch: 1/48 ch: 1/4/8/9
Live Display Speed	4 ch: 120fps NTSC, 100fps PAL8 ch: 240fps NTSC, 200fps PAL
OSD	ON/OFF
System Navigation	USB mouse
Pre Recording Max. 4 seconds
Post Recording Max. 10 minutes
Reliability Watch-Dog, auto-recovery after power failure
Cover1 Video Yes

23.5 Playback and Backup

Playback Channel 1/4
Playback Speed Variable	Variable Max 16x
Playback Players Backup Player
Search By time/date, motion detection & exact search (accurate to the second)
Log Search Up to 1,000 lines for system configuration changes,motion detected, account, recording and storage
Audio Play Yes (audio camera required)

23.6 Storage & Archive

Storage 4/8 ch: Up to 1 HDD (SATA)
Maximum Capacity	4/8 ch: Up to 1 x 8TB
Backup Media	USB flash drive, HDD, and network
Backup File Format	DAV, ASF, H.265, H.264, or MP4 file

23.7 Connectivity

Cloud Connection	FLIR CloudTM
Supported Operating Systems	WindowsTMMac OSX
Remote Software	Client Software (PC:Mac)

Email: Markation

Unit Weight (lbs / kg) 4 ch: 1.1lbs / 0.5kg (without HDD)
	8ch: 1.5lbs / 0.7kg (without HDD)
Unit Dimensions (W x H x D) 4 ch: 8.1" x 1.8"	x 8.1" (205mm x 45mm x 205mm)
	8ch: 10.6" x 1.8" x 8.1" (270mm x 45mm x 205
Operating Temperature 14" ~ 131°F / -10° ~ 55°C
Humidity	10 ~ 90% NC

As our products are subject to continuous improvement, FLIR Systems, Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation. E&OE

Notices

This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage.

However, it is imperative that the user follows the guidelines in this manual to avoid improper usage which may result in damage to the unit, electrical shock and fire hazard injury.

In order to improve the feature functions and quality of this product, the specifications are subject to change without notice from time to time.

24.1 FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.

Website

www.flirsecurity.com/pro

Technical Support

1-866-816-5919

Customer Service

1-866-344-4674

Copyright

© 2017. FLIR Systems, Inc.

All rights reserved worldwide. Names and marks appearing herein are either registered trademarks or trademarks of FLIR Systems and/or its subsidiaries. All other trademarks, trade names or company names referenced herein are used for identification only and are the property of their respective owners.

Legal disclaimer

Specifications subject to change without further notice. Camera models and accessories subject to regional market considerations. License procedures may apply. Products described herein may be subject to US Export Regulations. Please refer to [e-mail] with any questions.