M3108E2 - Security Camera FLIR - Free user manual and instructions

USER MANUAL M3108E2 FLIR

Instruction Manual M3100E Series

Front view of a black FLIR satellite TV unit with control buttons and indicator lights (no visible text or symbols beyond branding)

Instruction Manual

M3100E Series

Thank you for purchasing this product. FLIR is committed to providing our customers with a high quality, reliable security solution.

This manual refers to the following models:

M3104E (4-channel)

M3108E (8-channel)

M3116E (16-channel)

For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at:

www.flirsecurity.com/pro

WARNING

RISK OF ELECTRIC SHOCK DO NOT OPEN

WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

Table of contents

1 Important Safeguards ....1

1.1 General Precautions.... 1
1.2 Installation.... 1
1.3 Service 3
1.4 Use....3

2 M3100E Series Features....4

3 Getting Started (M3100E Series) 5
4 Front Panel (M3100E Series) 6
5 Rear Panel (M3100E Series)....7
6 Basic Setup (M3100E Series) 9

6.1 Step 1: Connect the BNC Cameras....9
6.2 Step 2: Connect the Mouse....9
6.3 Step 3: Connect the Ethernet Cable 9
6.4 Step 4: Connect the Monitor....9
6.5 Step 5: Connect the Power Adapter and Power on the DVR.... 10
6.6 Step 6: Upgrade Firmware to Latest Version (if Available) ..... 10
6.7 Step 7: Verify Camera Image 10
6.8 Step 8: Set the Time 11
6.9 Default System Password & Port Numbers 11
6.9.1 FLIR Cloud™ 11
6.10 Quick Access to System Information 11

7 About MPX.... 13

7.1 What types of cabling and run lengths does MPX work with? 13

8 Mouse Control 14

9 Remote Control 15

9.1 Setting the Remote Control Address 16

10 Using the System 17

10.1 On-Screen Display 17
10.2 Using the Quick Menu.... 17
10.3 Adjusting Color Settings 18

Table of contents

14.2 Backing up Video.... 30

14.3 Using Video Clip Backup 30

14.4 Viewing Backup Files.... 31

14.4.1 Viewing Backup Files on PC 31

14.4.2 Viewing Backup Files on Mac 34

15 Managing Passwords and User Accounts.... 37

15.1 Changing Passwords.... 37

15.2 Adding Users 38

15.3 Modifying Users 38

15.4 Deleting Users 39

15.5 Account Groups 39

15.6 Adding Groups 39

15.7 Modifying Groups 40

15.8 Deleting Groups 40

16 Using the Main Menu 41

16.1 Camera 41

16.1.1 Recording 41

16.1.2 Configuring Recording Quality 42

16.1.3 Configuring Audio Recording 42

16.1.4 Configuring Snapshot Recording Settings.... 43

16.1.5 Creating Custom Channel Names 44

16.1.6 Selecting Cable Type 45

16.2 Info 46

16.2.1 HDD Info 46

16.2.2 Record Info 46

16.2.3 Version 47

16.2.4 Alarm Status 47

16.2.5 Online Users 48

16.2.6 Load 48

16.2.7 Test.... 49

16.2.8 BPS 49

Table of contents

16.3.18 Configuring General System Settings 63

16.3.19 Setting the Monitor Resolution (Display) 64

16.3.20 Saving Your System Configuration to a USB Flash

Drive 65

16.3.21 Setting the System to Factory Defaults.... 66

16.3.22 Upgrading Firmware from USB.... 67

16.4 Shutdown.... 69

17 Connecting to Your System Over the Internet on PC or Mac 70

17.1 System Requirements.... 70

17.2 Step 1 of 3: Connect your System to Your Router 70

17.3 Step 2 of 3: Obtain the system's Device ID.... 71

17.4 Step 3 of 3: Connect to the System Over the Internet 71

18 Using FLIR Cloud™ Client for PC or Mac 75

18.1 Home Page 75

18.2 Live View 75

18.2.1 Live View Controls 76

18.2.2 Opening Live View in Multiple Monitors 77

18.3 Controlling PTZ Cameras 78

18.3.1 PTZ Presets 79

18.3.2 PTZ Tours.... 80

18.3.3 PTZ Pattern 81

18.3.4 PTZ Scan 82

18.3.5 PTZ Pan 82

18.4 Playback.... 82

18.5 Playback Controls 84

18.6 Downloading Video to your Computer Hard Drive.... 85

18.7 Alarm 86

18.8 Loa 87

18.9 E-map 88

18.10 Devices 90

18.11 Device Config 91

Table of contents

19.1.8 Using the Event List 108
19.1.9 Using Favorites.... 109
19.1.10 Using the E-Map 110
19.1.11 Device Manager.... 112
19.1.12 Adding Devices Using an IP or DDNS Address (Advanced) 113

19.2 iPad 115

19.2.1 Prerequisites.... 115
19.2.2 Connecting to your system on an iPad 115
19.2.3 Live View Interface 116
19.2.4 Controlling PTZ Cameras.... 117
19.2.5 Using Playback Mode on iPad.... 118
19.2.6 Using Local File to View Manual Recordings 120
19.2.7 Enabling Push Notifications 121
19.2.8 Using the Event List 123
19.2.9 Using Favorites.... 124
19.2.10 Using the E-Map 125
19.2.11 Using the Device Manager 127
19.2.12 Adding Devices Using an IP or DDNS Address

(Advanced) 127

19.3 Android 130

19.3.1 Prerequisites.... 130
19.3.2 Connecting to your System on Android 130
19.3.3 Live View Interface 131
19.3.4 Controlling PTZ Cameras.... 132
19.3.5 Viewing Snapshots and Videos with Local Files 133
19.3.6 Using Playback Mode on Android 133
19.3.7 Enabling Push Notifications 135
19.3.8 Using the Event List 136
19.3.9 Using Favorites.... 136
19.3.10 Using the E-Map 138
19.3.11 Device Manager.... 139

Table of contents

	21.2.3 Pattern....	155
	21.2.4 Auto Scan....	155
22 M3100E Series Hard Drive Installation ....	157
	22.1 Installing a Hard Drive....	157
	22.2 Removing the Hard Drive....	158
	22.3 Formatting Hard Drives....	159
23 Troubleshooting ....	161
24 M3100E Series System Specifications ....	163
25 Notices....	166
	25.1 FCC/IC Notice....	166
	25.2 Modification....	166
	25.3 ROHS....	166

Important Safeguards

In addition to the careful attention devoted to quality standards in the manufacturing process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment. Please read them carefully before operating and using your product.

1.1 General Precautions

1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water-dampened cloth for cleaning.
3. Do not use this product in humid or wet places.
4. Keep enough space around the product for ventilation. Slots and openings in the storage cabinet should not be blocked.
5. It is highly recommended to connect the product to a surge protector to protect from damage caused by electrical surges. It is also recommended to connect the product to an uninterruptible power supply (UPS), which has an internal battery that will keep the product running in the event of a power outage.

CAUTION

Maintain electrical safety. Power line operated equipment or accessories connected to this product should bear the UL listing mark or CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or fire. If in doubt, contact qualified service personnel.

1.2 Installation

1. Read and Follow Instructions - All the safety and operating instructions should be read before the product is operated. Follow all operating instructions.
2. Retain Instructions - The safety and operating instructions should be retained for future reference.
3. Heed Warnings - Comply with all warnings on the product and in the operating instructions.

4. Polarization - Do not defeat the safety purpose of the polarized or grounding-type plug

5. Power Sources - This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to you, location, consult your video dealer or local power company. For products intended to operate from battery power, or other sources, refer to the operating instructions.

6. Overloading - Do not overload wall outlets or extension cords as this can result in the risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service technician.
7. Power-Cord Protection - Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at plugs, convenience receptacles, and the point where they exit from the product.
8. Surge Protectors - It is highly recommended that the product be connected to a surge protector. Doing so will protect the product from damage caused by power surges. Surge protectors should bear the UL listing mark or CSA certification mark.
9. Uninterruptible Power Supplies (UPS) - Because this product is designed for continuous, 24/7 operation, it is recommended that you connect the product to an uninterruptible power supply. An uninterruptible power supply has an internal battery that will keep the product running in the event of a power outage. Uninterruptible power supplies should bear the UL listing mark or CSA certification mark.
10. Ventilation - Slots and openings in the case are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided and the product manufacturer's instructions have been followed.
11. Attachments - Do not use attachments unless recommended by the product manufacturer as they may cause a hazard.

12. Water and Moisture - Do not use this product near water — for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool and the like.

13. Camera Installation - Cameras are not intended for submersion in water. Not all cameras can be installed outdoors. Check your camera environmental rating to confirm if they can be installed outdoors. When installing cameras outdoors, installation in a sheltered area is required.

1.3 Service

1. Servicing - Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.

2. Conditions Requiring Service - Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

3. When the power supply cord or plug is damaged.

4. If liquid has been spilled or objects have fallen into the product.
5. If the product has been exposed to rain or water.
6. If the product has been dropped or the cabinet has been damaged
7. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to its normal operation.

8. When the product exhibits a distinct change in performance. This indicates a need for service.

9. Replacement Parts - When replacement parts are required, have the service technician verify that the replacements used have the same safety characteristics as the original parts. Use of replacements specified by the product manufacturer can prevent fire, electric shock, or other hazards.

10. Safety Check - Upon completion of any service or repairs to this product, ask the service technician to perform safety checks recommended by the manufacturer to determine that the product is in safe operating condition.

1.4 Use

1. Cleaning - Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

M3100E Series Features

Front view of a black electronic device with control buttons and indicator lights (no visible text or symbols)

Features

• Supports MPX HD 1080p/720p cameras and standard analog cameras
- Ideal for retrofit using existing coax cable
- Easy, Secure Cloud connection
• Zero video latency
• Cabling up to 2300ft/700m
- Duplex transmission for camera control (PTZ, focus, alarm trigger)
- FLIR DDNS service option
• H.264 video compression
• HDMI/VGA simultaneous video output
- Audio In / Out
• Supports 1x HDD up to 4TB, 2x USB 2.0 ports
• RS-485 supports Pelco D & P PTZ

Getting Started (M3100E Series)

The system comes with the following components:

Hard drive size, number of channels, and camera configuration may vary by model. Please refer to your package for specific details. Check your package to confirm that you have received the complete system, including all components shown above.

Front Panel (M3100E Series)

FLIR ① ② ③ ④ ⑤ ⑥ ⑦

1. USB port: Connect a USB mouse (included) or connect a USB flash drive (not included) for data backup or firmware upgrades.
2. IR: Not supported
3. IR receiver and LED indicators: IR receiver for the remote control. Keep the IR receiver clear from obstructions.

• ALARM: Not supported.
- NET: Glows when network is in normal state. Turns off when there is a network error - HDD: Glows to indicate hard drive is in normal state. Turns off when there is a hard drive error.
• POWER: Glows to indicate the system is on.

1. FN: Performs special functions in some menus.
2. ESC: In menus, press to go back / exit menus. In playback, press to return to live view
3. Directional buttons:

- ENTER: From live view, press once to open the System Information screen. In menus, press to confirm menu options.

- Directional buttons: Press to move cursor in menus. In live view, press up to change split screen layout; press left / right to select channels when single-channel mode is selected.

1. Power button: Press and hold to power off the system (system password required). Press to power the system back on.

Rear Panel (M3100E Series)

4-Channel

Back panel diagram with numbered labels pointing to electronic components such as USB, VGA, and audio jack

8-Channel

Labeled diagram of a computer rear panel showing ports, connectors, and ports with numbered annotations

1. On / Off switch: Turns the DVR on or off.
2. DC12V: Connect the included AC power adapter.
3. USB port(s): Connect a USB mouse (included) or USB flash drive (not included) for
   data backup or firmware updates.
4. A/B: Connect RS485 cables.

NOTE

System is compatible with FLIR MPX PTZ cameras (not included) only. See 21 Connecting a PTZ Camera (M3100E Series), page 152 for details.

1. A/B: Connect RS485 cables.

NOTE

System is compatible with FLIR MPX PTZ cameras (not included) only. See 21 Connecting a PTZ Camera (M3100E Series), page 152 for details.

1. LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.
2. USB port(s): Connect a USB mouse (included) or USB flash drive (not included) for
   data backup or firmware updates.
3. VGA: Connect a VGA monitor (not included) to view the system interface.
4. HDMI: Connect to an HDMI monitor or TV (not included) to view the system interface.
5. Audio IN/Audio OUT: RCA input and output for 1-channel audio recording.
6. Video input: Connect FLIR MPX
7. On / Off switch: Turns the DVR on or off.

Basic Setup (M3100E Series)

6.1 Step 1: Connect the BNC Cameras

- Connect FLIR MPX cameras to the Video Input ports on the rear panel of the DVR.

Back view of a computer interface with ports, connectors, and a highlighted socket (no visible text or symbols)

Push and twist the BNC connector clockwise to secure it to the BNC port.

6.2 Step 2: Connect the Mouse

- Connect a USB mouse (included) to one of the USB ports.

6.3 Step 3: Connect the Ethernet Cable

- Connect an Ethernet cable (included) to the LAN port on the rear panel of the DVR. Connect the other end of the Ethernet cable to a router on your network.

Back panel of a computer interface showing ports, connectors, and labeled components with numbered annotations

1. VGA Port

2. HDMI Port

6.5 Step 5: Connect the Power Adapter and Power on the DVR

1. Connect the included power adapter to the DC 12V port. Connect the end of the power adapter to a wall socket or a surge protector.
2. Tum the power switch to ON to turn on the DVR.

Back panel of a computer interface showing labeled ports and connectors, with numbered annotations pointing to ports ① and ②.

1. On / Off Switch
2. DC 12V Port

At startup, the system performs a basic system check and runs an initial loading sequence.

After a few moments, the system loads a live display view.

6.6 Step 6: Upgrade Firmware to Latest Version (If Available)

If a firmware upgrade is available, you will be asked to install it once the system starts up.

It is required to upgrade your system firmware and client software or mobile apps to the latest version to enable remote connection to the system.

6.8 Step 8: Set the Time

• Set the system time and date for accurate video time stamps. Videos with inaccurate times may not be valid as surveillance evidence.
• For details on setting the system time, see 11 Setting The Time, page 23.

6.9 Default System Password & Port Numbers

CAUTION

By default, the system user name is admin and the password is 000000. It is essential that you create your own password. For details, see 15 Managing Passwords and User Accounts, page 37.

A user name and password is required to log in to the system. After logging on using a computer or mobile device the first time, you will be asked to create a custom password for the system.

Local system and remote connectivity (LAN & Internet) user name and password:

- Username: admin

- Password: 000000

Default ports for DDNS remote access:

- Port 80 (HTTP port)

• Port 35000 (Client port)

6.9.1 FLIR Cloud™

This system features the exclusive FLIR Cloud™. This is a cloud service that allows you to connect to your system over the Internet via a secure handshake with our servers. This means you can easily connect to your system without requiring any network configuration.

For details on setting up your system to connect to the Internet using FLIR Cloud™:

• See 17 Connecting to Your System Over the Internet on PC or Mac, page 70. OR

DEVICE Device ID device05279229 Device Model M3108ES Firmware Version 00003 Agent Version 1.01.19.47 IE Version 3.1.0.5 Build Date 05.28-2015 SN: 00000000000000000 IP Address 10.10.100.153 MAC Address 90.32.9kDx4zc51 Domain Name DONS setup is not available HDD Capacity 15143/1612G Video Format NTSC Client Port 35000 HTTP Port 00 OK

NOTE

The QR code shown in the System Info screen can be scanned during mobile setup to enter the system's Device ID.

About MPX

FLIR MPXTM is a revolutionary video surveillance format powered by HD-CVI technology. MPX delivers megapixel picture quality over coax, meaning you can upgrade your existing analog systems to HD resolution (1MP & 2.1MP) over a single coax cable (RG59 & RG6 compatible).

NOTE

The DVRs covered in this manual are compatible with cameras.

7.1 What types of cabling and run lengths does MPX work with?

MPX allows a maximum cable run of up to 2300ft (700m) @ 720p or up to 2000ft (610m) @ 1080p, depending on the type of cable used (see below). It is required that the cable runs be made in a single run between camera and DVR, as daisychaining multiple cable runs together can prevent the DVR from getting a picture from the camera or may impact image quality. MPX supports standard UTP baluns for use with CAT5E or CAT6 cabling in your installation. The baluns should have a 12V and BNC connection at both ends. You can run up to 300ft (91m) per segment of CAT5E or CAT6.

Cable Type Maximum Run Length
RG59 20AWG Conductor 95% Braid CSA/UL or (UL) approved	Cr720p: Up to 1500ft (455m)
	1080p: Up to 1000ft (300m)
RG6 20AWG Conductor 95% Braid CSA/UL or G (UL) approved	720p: Up to 2300ft (700m)
	1080p: Up to 2000ft (600m)
Analog CCTV Balun 720p: Up to 300ft (91m)	1080p: Up to 300fl (91m)

Mouse Control

The mouse is the primary control device for the system. To connect a USB mouse:
- Connect a USB mouse to the USB port on the front or rear panel.

Diagram of a computer mouse with labeled parts: head, body, and interior

1. Left-button:

2. In live view, click to open the Navigation Bar. Right-click to close the navigation bar.

3. In live view, while in a split-screen display mode, double-click an individual channel
   to view it in full-screen. Double-click again to return to the split-screen display mode.

4. While navigating menus, click to open a menu option.

5. Right-button:

6. During live view, right-click anywhere on the screen to open the Quick Menu.

7. Within system menus, right-click to exit menus.

8. Scroll wheel: In live view, use the scroll wheel to zoom in/out.

Remote Control

1. Power: Press and hold to power off the system. Press to power on.

2. Playback controls:

3. Pause/Play: In live view, press to enter playback mode. Press to play/pause playback.
   • Reverse: Press to reverse playback/pause playback.
   • Fast: Press to increase playback speed.
   • Next: Press to skip to next video.
   • Previous: Press to skip to previous video.

4. Slow: Press for slow playback.

5. Esc: In menus, press to go back / exit menus. In playback, press to return to live view.

9.1 Setting the Remote Control Address

If you have more than one system, you can set up your remote control to pair with a specific system.

To set the remote control address:

1. Right-click and click Main Menu. Enter the system user name (default: admin) and password (default: 000000).
2. Click ✗ and then click Setting>General>General.
3. Under Device No., enter the address number you would like to assign to the remote control.

GENERAL DISPLAY PANTILT-ZOOV ACCOUNT Config Backup DEFAULT LPGRADE General Date&Time Holiday Device Model M21083 Device No 8 Language ENGLISH Video Standard NTSC HDD-Full Overwrite Pack Duration 20 min Instant Playback 5 min Auto Logout 5 min Navigation Bar Startup Wizard Mouse Speed Slow Fast Default OK Cancel Apply

Using the System

Use the system's graphical on-screen display to navigate menus and configure options and settings.

10.1 On-Screen Display

The system shows the following for all display views:

03-26 2014 DE 58.20PU CAM 1 C M 1 CAM 2 C M 2 CAM 3 C M 3 CAM 4 C M 4 CAM 5 C M 5 CAM 6 C M 6 CAM 7 C M T CAM 8 C M 8

1. Display area:

- Double-click on a channel to view in full-screen; double-click again to return to split screen.

View 1 View 4 View 8 View 9 Pan/Tilt/Zoom Camera Setting Info Sequence Disable Beep Search Manual Main Menu

The Quick Menu has the following options:

• View: Select a camera in full-screen or select a multi-channel display.
- Pan/Tilt/Zoom: Access controls for PTZ cameras (not included).
- Camera Setting. Configure color settings for cameras.
- Info: Opens the system information window.
- Sequence: Click to start/stop sequence mode.

- In sequence mode, the system will automatically cycle through connected cameras every few seconds.

• A will appear to show that sequence mode is on.

1. Adjust the Saturation, Brightness, Contrast, Chroma, and Sharpness settings that the camera will use.

CAMERA SETTING Channel 5 Saturation 50 Brightness 50 Contrast 50 Chroma 50 Sharpness 1 EQ 0 Default OK Cancel

1. Click + or - to adjust the EQ setting. Click 🔍 to reset the EQ setting to its default

Screenshot of a software toolbar with labeled icons for file operations and editing functions

1. Main Menu

2. Collapse

3. Select display layout

4. Sequence: Click to start/stop sequence mode.

5. PTZ: Click to open PTZ controls.

6. Camera Setting: Click to open camera image settings.

7. Search: Search and playback recorded video. See 18.4 Playback, page 82.

8. Alarm Status: View alarms in progress. See 16.2.4 Alarm Status, page 47.

9. Channel Info: Click to access status information about connected cameras.

10. Network: Configure network settings for your system. See 16.3.1 Network, page 51.

11. HDD Manager: Manage hard drives connected to the system. See 16.3.16 Format-

ting the Hard Drive, page 62.

1. USB Manager: Click to access options for connected USB thumb drives (not included). You can backup video, logs, or system configurations and install firmware upgrades.

2. Upgrade: Click to check for firmware upgrades. Your system must be connected to the Internet to check for firmware upgrades.

10.5 Using the Camera Toolbar

The Camera Toolbar is used to perform actions on a specific channel.

To access the Camera Toolbar:

- Move the mouse to the top of the channel display. The Camera Toolbar has the following options:

To use Instant Playback:

1. Move your mouse to the top of the channel display and click

NOTE By default, the system will begin playback from 5 minutes ago. You can increase this to up to rutes using the Instant Playback setting in Main Menu > Setting > General > General.

1. Right-click to exit Instant Playback.

10.5.2 Using Digital Zoom in Live Display

1. Move your mouse to the top of the channel display and elicto activate digital zoom. A check mark will appear in the icon to indicate digital zoom is activated.

1. Click and drag inside the channel to zoom in.

2. Click and drag to pan the zoom area.

3. Right-click to zoom out and select a new zoom area.
4. Click to disable digital zoom. Note that the channel will remain at the same zoom level until you right-click inside it.

10.5.3 Using Real-time Backup

Real-time backup allows you to save footage from the live display to a USB thumb drive (not included) or external hard drive (not included).

To use Real-time Backup:

Using the System

1 ? @ # $ % * & ' - _ ← 1 2 3 q w e r t y u i o p / 4 5 6 a s d l g h j k l : Enter 7 8 9 z x c v b n m . Shift ↩ 0 ← ② ③

1. Backspace.
2. Enter capital letters.
3. Confirm entry.

Setting The Time

CAUTION

It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence.

To set the date and time:

1. In the main viewing mode, right-click and click Main Menu.

2. Log in using the system user name (default: admin) and password (default: 000000).

3. Click

and select Setting. Click General and select the Date&Time tab.

General Display/Temp Options Display/Temp Display/Temp Display/Temp Display/Temp Display/Temp Display/Temp Display/Temp Display/Temp Display/Temp Display/Temp Display/Temp Display/Temp Display/Temp Display/Temp Display/Temp Display/Temp Display/Temp Display/Temp Display/Temp Display/Temp Display/Temp Display/Temp Display/Temp Display/Temp Display/Temp Display/ Temp Display/ Temp Display/ Temp Display/ Temp Display/ Temp Display/ Temp Display/ Temp Display/ Temp Display/ Temp Display/ Temp Display/ Temp Display/ Temp Display/ Temp Display/ Temp Display/ Temp Display/ Temp Display/ Temp Display/ Temp Display/ Temp Display/ Temp Display/ Temp Display/ Temp Display/ Temp Display/ Temp Display/ Temp Display/ Time Display/ Time Display/ Time Display/ Time Display/ Time Display/ Time Display/ Time Display/ Time Display/ Time Display/ Time Display/ Time Display/ Time Display/ Time Display/ Time Display/ Time Display/ Time Display/ Time Display/ Time Display/ Time Display/ Time Display/ Time Display/ Time Display/ Time Display/ Time Display/ Time Display/ Times Display/ Times Display/ Times Display/ Times Display/ Times Display/ Times Display/ Times Display/ Times Display/ Times Display/ Times Display/ Times Display/ Times Display/ Times Display/ Times Display/ Times Display/ Times Display/ Times Display/ Times Display/ Times Display/ Times Display/ Times Display/ Times Display/ Times Display/ Times Display/ Times Display/ Time

1. Under System Time, enter the current time and select your time zone. Then, click OK.
2. Check DST to enable auto Daylight Savings Time updates.

NOTE

• You can adjust the Start Time and End Time for Daylights Savings Time if the default settings do not match your region.
  • Under DST Type, select Day of Week to set the start and end time based on a day and week (e.g. 2nd Sunday in March), or select Date to set the start and end time to a specific date.

Recording

By default, the system is set to immediately record video from connected cameras continuously, 24 hours a day. You can customize the recording settings according to your needs.

12.1 Video Recording Types

The system supports the following recording types.

• Recording—Continuous: Normal, continuous recording. A C icon is shown when recording is in progress.
• Recording—Motion: The system records when motion is detected by the camera. An icon is shown when motion is detected.

12.2 Main Stream and Sub Stream

The system employs two video recording streams, a Main Stream and a Sub Stream. Both Main Stream and Sub Stream recording are enabled by default.

The Main Stream records high quality video to your system's hard drive.

The Sub Stream records lower resolution video for efficient streaming to devices over the Internet. Sub Stream recording must be enabled to view video recordings on a computer or mobile device.

You can configure the video quality parameters for the Main Stream or Sub Stream. For details, see 16.1.2 Configuring Recording Quality, page 42.

12.3 Setting up Scheduled or Manual Recording

You can set the system to record based on a schedule or you can manually turn recording on and off. By default, the system is set to record on an always on recording schedule.

To configure the recording schedule, see 16.3.12 Configuring the Video Recording Schedule, page 59.

To select between scheduled and manual recording:

1. Right-click and then select Manual>Record.

Recording12

1. Under Main Stream, select how the system will record the Main Stream for each channel.

2. Schedule: Main Stream Recording will follow the recording schedule.

3. Manual: The system will record the Main Stream continuously as long as this option is checked.

4. Stop: The system will not record the Main Stream for this channel. This option is not recommended.

5. Under Sub Stream, select how the system will record the Sub Stream for each channel.

6. Schedule: Sub Stream Recording will follow the recording schedule.

7. Manual: The system will record the Sub Stream continuously as long as this option is checked.

8. Stop: The system will not record the Sub Stream for this channel.

9. Under Snapshot, select Enable to enable snapshot recording on each channel. Or, select Disable to disable snapshot recording.

10. Click OK to save changes.

12.4 Configuring Hard Drive Overwrite

When the hard drive is full, the system will overwrite the oldest recordings by default. This is recommended, as it makes sure that your system will continue to record without any input from you. You can also set the system to stop recording once the hard drive is full.

To configure hard drive overwrite:

1. Right-click and select Main Menu. Click > Setting>General>General.

2. Under HDD Full, select Overwrite for the system to overwrite the oldest recordings when the hard drive is full. Or, select Stop Record for the system to stop recording when the hard drive is full.

Search (Playback)

Search mode is used to navigate and playback recorded video files on the system.

13.1 Playing Back Video from the Hard Drive

1. From live view, right-click and then click Search.
2. Log in using the system user name (default: admin) and password (default: 000000).
3. Configure the following:

1 2 3

3.1. Use the calendar on the right to select the day to playback.
3.2. Use the drop-down menus to select the channels you would like to playback.

NOTE Click the display options to playback multiple channels simultaneously.

13.2 Playback Controls

Screenshot of a video editing software interface with numbered labels pointing to various media or audio tracks.

1. Select playback device.
2. Calendar: Select the day to playback.
3. Channel select: Select channels to playback.
4. Video clip backup: Select video clip start and end times.
5. Backup video clip: Click to save selected clip.
6. Playback Bar: Click inside the bar to select a playback time.
7. Zoom Playback Bar: Select scope of time bar
8. Recording types: Click to show/hide recording types.
9. Speed up

10. Slow

11. Select REC and select From IO Device. Click Browse to open the USB drive and manually select the video file.

Screenshot of a software interface showing a dark canvas with a small white star and a context menu in Chinese.

1. Select the video file you would like to open and click OK.

Backup

Backup video files to external USB flash drive (not included) or self-powered USB external hard drive (not included).

NOTE

USB external hard drives must be formatted in the FAT32 file format to be used with the system.

14.1 Formatting the USB Thumb Drive

It is recommended to format your USB thumb drive (not included) before using it with the system.

CAUTION

Formatting the USB device will permanently erase all data.

To format a USB device:

1. Insert a USB thumb drive (not included) into one of the USB ports.

2. From live view, right-click and then select Main Menu. Login if prompted.

3. Click >Backup.

4. Select the USB device you would like to format under Device Name and click Browse.

Close Image: 0x100 (RGB) 0.0 KB (Image Timber) C:0 GB/T 35 (File Type) Type: All View: 100% View: 100% View: 100% View: 100% View: 100% View: 100% Add Remove Add Type: 20% 20% 20% 20% 20% 20% 20% 20% Edit Time: 45.00 AM Edit Format: RGB Add Remove Add Type: 20% 20% 20% 20% 20% 20% 20% Edit Time: 16.00 AM Edit Type: 16.00 AM Edit Format: RGB Add Remove

Backup14

14.2 Backing up Video

1. Insert a USB thumb drive (not included) into one of the USB ports.

2. From live view, right-click and then select Main Menu. Login if prompted.

3. Click >Backup.

4. Configure your search options:

Share Name: w10.000 GBX 3.6.0 (Figure Track) 5.0 GB 1.2 GB/Free Top Type: All Sub Type: 16 KB - 25 KB 12 KB 80 KB7 Format Ctrl 1 Sub Type: 21 KB 20 KB 11 KB 40 KB The Format Only End Sub Type: Custom Type End Sub Type: Custom Type End Sub Type: Custom Type End Sub Type: Custom Type End Sub Type: Custom Type End Sub Type: Custom Type End Sub Type: Custom Type End Sub Type: Custom Type End Sub Type: Custom Type End Sub Type: Custom Type End Sub Type: Custom Type End Sub Type: Custom Type End Sub Type: Custom Type End Sub Type: Custom Type End Sub Type: Custom Type Next Reset

• Select the USB device you would like to format under Device Name.
  • Type: Select the recording type you would like to search for or select All to search
  all recording types.
• Channel: Select the channel you would like to search or select All to search all channels.
• File Format: Select DAV to save files to save files to .dav format. You can playback .dav files using the FLIR video player software from www.flirsecurity.com/pro. Or, select ASF for .asf format. You can playback .asf files in VLC Media Player (free download from www.videolan.org) on PC or Mac.

NOTE

Backup14

1. Start playing back video using the steps in 13.1 Playing Back Video from the Hard Drive, page 26.
2. Click to mark the beginning of the video clip. Click to mark the end of the video clip.
3. Click to open the Backup menu.
4. Configure the following:

① ② ③ Speed Request: Speed Resetting 1.0 MB/1.0 GB Button Cancel

5.1. Check the USB device where you would like to save the file.
5.2. Check the files you would like to backup.
5.3. Click Backup. Then click Start. Wait for the backup to complete before removing the USB flash drive.

14.4 Viewing Backup Files

To playback .dav backup video files, a Player is available for PC and Mac at www.flirsecurity.com/pro.

Backup14

1. Click to open a back up video file.

Smart Player Play Window 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0 19.0 20.0 21.0 22.0 23.0 24.0 25.0 26.0 27.0 28.0 29.0 30.0 31.0 32.0 33.0 34.0 35.0 36.0 37.0 38.0 39.0 40.0 41.0 42.0 43.0 44.0 45.0 46.0 47.0 48.0 49.0 50.0 51.0 52.0 53.0 54.0 55.0 56.0 57.0 58.0 59.0 60.0 61.0 62.0 63.0 64.0 65.0 66.0 67.0 68.0 69.0 70.0 71.0 72.0 73.0 74.0 75.0 76.0 77.0 78.0 79.0 80.0 81.0 82.0 83.0 84.0 85.0 86.0 87.0 88.0 89.0 90.0 91.0 92.0 93.0 94.0 95.0 96.0 97.0 98.0 99.0

1. Use the Player controls to control playback or select other files for playback.

Video Player Controls

Smart Player 1 2 3 6 7 8 9 10

Backup14

1. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following:

• View information about the video file.
• Start/stop a manual recording from the video file.
• Take a snapshot from the video file.
- ✗: Close the video file.

1. Hide/show file list.

2. Playback controls:

• Playback files in sequence.
• Synchronize playback times.
• Play/pause playback.
• : Stop playback.
•: Previous frame.
• Next frame.
• 1X : Playback speed.
• : Volume control.

1. Zoom Timeline.

2. Add Files: Click to open back up video files.

3. Digital Zoom: Click to activate digital zoom mode. Click and drag in the video to zoom

Backup14

1. Config: Click to open the configuration menu for the player. From here you can control the default file formats and save locations for snapshots and video files saved from the player.

Smart Player Menu Help Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools Game Tools

14.4.2 Viewing Backup Files on Mac

A Video Player for Mac is available from www.flirsecurity.com/pro.

To view backup video files using the Player on Mac:

1. Download Video Player for Mac from www.flirsecurity.com/pro.

2. Double click the downloaded file in Safari to extract the Smart Player app file.

Backup14

1. Click to open a back up video file in another location.

Player Small Pro Box By Window 100% 12:45:17:30:45:45 00:00:00 Playbox 1.00

1. Use the Player controls to control playback or select other files for playback.

Video Player Controls

Player ① ② ⑥ ⑦ ⑧ ⑨

Backup14

3. Hide/show file list.

4. Playback controls:

• When a video file ends, this button lets you select if you want the video player to repeat the same file or play the next file.
  • : Play/pause playback.
• Stop playback.
  •: Previous file.
  • Next file.
  • 1X : Playback speed.
  • : Volume control.

5. Zoom Timeline.

1. Add Files: Click to open back up video files.
2. Full-screen: Click to open the player in full screen. Press ESC to exit full screen.
3. Config: Click to open the configuration menu for the player. From here you can control the default file formats and save locations for snapshots and control the aspect ratio.

Player Play Place Tools Task Task Event Performance Compensation Process None

Managing Passwords and User Accounts

By default, the system user name is admin and the password is 000000. Passwords are enabled by default and are required to access the Main Menu or connect to the system using a computer or mobile device. You will be prompted to create a custom password after you connect for the first time.

NOTE

If you forget the password to the system, contact technical support to have it reset.

The system includes the following default accounts:

• admin: The admin account has full access to the system, may configure all system settings, and can manage user accounts.
• default: The default account is a limited user account that may only view live video from the cameras.

For security reasons, it is essential that you change the password on your system. By default, the system password is enabled.

15.1 Changing Passwords

You can change the system password of the admin and user accounts from the Users menu.

To modify an account password:

1. From Live View, right-click and then select Main Menu.

2. If prompted, enter the system user name (default: admin) and password (default: 000000).

3. Click X and select Setting. Select Account.

4. Click next to the user account you would like to modify.

15.2 Adding Users

You can allow multiple users to log in to the system. When adding different users, you can assign what menus they have access to. For example, you may want your friend to monitor your system while you are away, while not giving full access to your system.

To add a user account:

1. From Live View, right-click and then select Main Menu.
2. If prompted, enter the system user name (default: admin) and password (default:

000000).

1. Click X and select Setting. Select Account.

2. Click Add User.

3. Configure the following:

User ID User Name: Password: Class: Group: Authority System Project Measure M ACCOUNT NET COLOR DATA SYSTEM OPTIONAL CODE DEFAULT COPY SELECT ORDER HKEYCORP HKEYCORP HKEYCORP HKEYCORP HKEYCORP HKEYCORP HKEYCORP HKEYCORP HKEYCORP HKEYCORP HKEYCORP HKEYCORP HKEYCORP HKEYCORP HKEYCORP HKEYCORP HKEYCORP HKEYCORP HKEYCORP HKEYCORP HKEYCORR HKEYCORR HKEYCORR HKEYCORR HKEYCORR HKEYCORR HKEYCORR HKEYCORR HKEYCORR HKEYCORR HKEYCORR HKEYCORR HKEYCORR HKEYCORR HKEYCORR HKEYCORR HKEYCORR HKEYCORR HKEYCORR HKEYCORR HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORRC HKEYCORRC HKEYCORRC HKEYCORRC HKEYCORRC HKEYCORRC HKEYCORRC HKEYCORRC HKEYCORRC HKEYCORRC HKEYCORRC HKEYCORRC HKEYCORRC HKEYCORRC HKEYCORRC HKEYCORRC HKEYCORRC HKEYCORRC HKEYCORRC HKEYCORRC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORC HKEYCORCC HKEYCORCC HKEYCORCC HKEYCORCC HKEYCORCC HKEYCORCC HKEYCORCC HKEYCORCC HKEYORCC HKEYORCC HKEYORCC HKEYORCC HKEYORCC HKEYORCC HKEYORCC HKEYORCC HKEYORCC HKEYORCC HKEYORCC HKEYORCC HKEYORCC

• User Name: Enter a name for the user account.
• Password: Enter a 6 character password for the user account. Enter the password again under Confirm Password.
• Memo (optional): Enter a description of the user account.
• Group: Select the group you would like to assign to this user account. A user account cannot be given permissions its group does not have.

Managing Passwords and User Accounts15

15.4 Deleting Users

1. In the Account menu, click next to the user account you would like to delete.

2. Click OK to confirm.

15.5 Account Groups

Account groups can be used to easily manage permissions for multiple user accounts. User accounts can be given all the permissions of a group, but cannot be given permissions that the group does not have.

The system includes the following groups by default:

- admin: Accounts in the admin group are system administrators. They have full access to the system, may configure all system settings, and can manage user accounts. - user: Accounts in the user group are normal users. They have limited access to system menus.

15.6 Adding Groups

1. From Live View, right-click and then select Main Menu.

2. If prompted, enter the system user name (default: admin) and password (default: 000000).

3. Click ✗ and select Setting.

4. Click Account and select the Group tab.

5. Click Add Group.

Managing Passwords and User Accounts15

1. Configure the following:

File Name Name: Actions System Details Marker F1 POST EDIT DPT POSTS RUN POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS POSTS

• Under Group Name, enter a name for the group.
• Under Memo, enter an optional comment for this group.
• Under Authority, check the permissions that the group will have. User accounts as-
signed to this group can not be given any permissions the group does not have.

1. Click OK to save changes.

15.7 Modifying Groups

1. In the Group tab, click next to the group you would like to modify.

2. Update the group's details as needed, and then click OK to save changes.

15.8 Deleting Groups

1. In the Account menu, click ✗ next to the user account you would like to delete.

2. Click OK to confirm.

NOTE

Using the Main Menu

To open the Main Menu:

- Using the Mouse: Right-click and click Main Menu.

NOTE The system password may be required to access the Main Menu. By default the user name is admin and the password is 000000. ① ② ③ ④ ⑤ ⑥ FLIR MAIN MENU

1. SEARCH: Open Search/Playback mode. For details, see 13 Search (Playback), page 26.
2. BACKUP: Export files to USB device. For details, see 14 Backup, page 29.
3. CAMERA: Configure image settings, recording parameters, and titles for your cameras.
4. INFO: View system information.
5. SETTING: Configure general system, schedule, network, recording, display, and motion settings. Restore system to factory defaults.
6. SHUTDOWN: Logout, restart, or shutdown the system.

16.1 Camera

The Camera menu allows you to configure image settings, recording parameters, and titles for your cameras.

16.1.2 Configuring Recording Quality

The system employs two video recording streams, a Main Stream and a Sub Stream. The Main Stream records high quality video to your system's hard drive. The Sub Stream records lower resolution video for efficient streaming to devices over the Internet. You can customize the video quality settings for these streams according to your needs.

To configure recording quality:

1. From the Main Menu, click and select Recording>Recording.

2. Select the camera you would like to configure.

3. Configure the following settings. Settings for the Main Stream are in the left column. Settings for the Sub Stream are in the right column.

RECORDING Recording Scan Rate Channel: 1 Type: Continuous Compression: 0.254 Resolution: 728 Face Noise: 0.000 Balance Type: CMR Auto Filter: CMR Reference Data: 290-699bps Audio Units: Audio Format: 0.716 Sub-Sheet: HLM CMF T CMR 100% K2.254bps Audio Square NORMAL Default Copy OK Cancel Apply

• Type: For the Main Stream, you can set different recording quality settings for Continuous, MD (Motion Detect), and Alarm recording. Select the type of recording you would like to configure.
• Resolution: Select the resolution the selected camera will be recorded at. Higher resolutions create a more detailed image, but take up more hard drive space to record and require more bandwidth to stream to connected computers or mobile devices.

Using the Main Menu16

NOTE

You must connect an RCA audio input device (such as a self-powered microphone; not included) to the system to use audio recording. It is recommended to install the microphone near the camera for channel 1.

To configure audio recording:

1. From the Main Menu, click and select Recording>Recording.

RECORDING Receiving Initial Type Compression Acceleration Pulse Ratio Bit Rate Type Bit Width Reference Bit Rate Audio Video Audio Pattern Sub-Stream? USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB USB

1. Under Channel, select 1.
2. Check the left Audio/Video checkbox to enable audio recording. Check the middle checkbox to enable audio streaming to remote devices (such as a smartphone). Check the right checkbox to enable video streaming to remote devices.
3. Under Audio Format, select the format that will be used to record audio. G711a is recommended.
4. Under Audio Source, select Normal to use the system's RCA audio input.
5. Click OK to save changes.

16.1.4 Configuring Snapshot Recording Settings

The system can be set to record snapshot images when a camera detects motion. These

1. Configure the following settings for snapshots saved automatically from motion detection or the snapshot schedule:

RECORDING Recording Drop Number 1 Time Frequency 1 MHz Timing Image size CP 5 Image Quality 4 Integrated Frequency TIPS 5 Default Copy OK Cancel Apply OK Cancel

• Channel: Select the channel you would like to configure.
• Mode: Select Timing for the system to take snapshots according to the snapshot schedule (see 16.3.14 Configuring the Snapshot Schedule, page 61) Select Trigger for the system to take snapshots only when triggered by motion detection (snapshot must be enabled in the Motion Detect menu (see 16.3.7 Configuring Motion Detection, page 55).
  • Image Size: Select the resolution for snapshots.
• Image Quality: Select the snapshot image quality between 1 (lowest) and 6 (highest)

• Snapshot Frequency: Select the number of snapshots (up to 6) the system will take each time.

• Click OK to save changes.

16.1.5 Creating Custom Channel Names

You can assign custom names to your cameras. For example, you can name your cameras based on their location (e.g. hallway or front door).

To create custom channel names:

Using the Main Menu16

16.1.6 Selecting Cable Type

The Cable Type menu is used only if you are using cabling with a resistance higher than 10 per 100m (330ft) and you are having picture quality issues. Select the UTP option for any channels having the issue. In all other installations, use the Coaxial setting. Click OK to save your changes.

MODEL TYPE Channel ID/CVI 1 2 3 4 COM OK Cancel Apply Select

Using the Main Menu16

16.2 Info

Info contains menus that show you system information.

INFO INFO ALARM STATUS NETWORK BPS LOG FLIR MAIN MENU

16.2.1 HDD Info

DATA A B C D E F G H I J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Using the Main Menu16

The Record Info menu shows the start and end times of recordings saved on the hard drive.

To access the Record Info menu:

- From the Main Menu, click E and then select Info>Record Info.

16.2.3 Version

MCC-04 RECORD INFO VERSION Davon's Host Channel Famous Version: 100Hz Sub-Voltage: 297.8kW IE Version: 315.4 Gate No: YMSJ2000000000 HOR

The Version sub-menu allows you to view information about the current firmware installed on the system.

To access the Version menu:

- From the Main Menu, click 📄 and then click Info>Version.

16.2.4 Alarm Status

The Alarm Status menu shows you a display of system alarms. Activated alarms are highlighted in white. Additional info such as channels that are currently detecting motion is shown.

Using the Main Menu16

• Video Loss: Shows disconnected channels.

- Motion: Shows channels with active motion alarms.

To access the Alarm Status menu:

- From the Main Menu, click 📄 and then select Alarm Status.

16.2.5 Online Users

Start for: 100 End for: 100

The Online Users menu shows a list of users connected to the system using computers or mobile devices.

To access Online Users:

- From the Main Menu, click 📄 and then select Network.

16.2.6 Load

Using the Main Menu16

16.2.7 Test

CREATE DATA LOGS MINT Description: Text Description: C Text Input Remove Text/Panel Settings Form Name: 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.1 Description: Table1 Description: Table2 Description: Table3 Description: Table4 Description: Table5 Description: Table6 Description: Table7 Description: Table8 Description: Table9 Description: Table10 Description: Table11 Description: Table12 Description: Table13 Description: Table14 Description: Table15 Description: Table16 Description: Table17 Description: Table18 Description: Table19 Description: Table20 Description: Table21 Description: Table22 Description: Table23 Description: Table24 Description: Table25 Description: Table26 Description: Table27 Description: Table28 Description: Table29 Description: Table30 Description: Table31 Description: Table32 Description: Table33 Description: Table34 Description: Table35 Description: Table36 Description: Table37 Description: Table38 Description: Table39 Description: Table40 Description: Table41 Description: Table42 Description: Table43 Description: Table44 Description: Table45 Description: Table46 Description: Table47 Description: Table48 Description: Table49 Description: Table50

The Test menu allows you to test if your system can connect to other devices over the LA or Internet. You can enter the IP address of a device and click Test to determine if your system can connect to it.

To access Test:

- From the Main Menu, click and then select Network>Test.

16.2.8 BPS

The BPS sub-menu shows the bitrates of connected cameras. The bitrate is the amount of data the camera is sending to the system.

Dispersed Reservoir Mask 1 M37 COMP 2 M4 COMP 3 M4 COMP 4 M4 COMP 5 M4 COMP 6 M4 COMP 7 M4 COMP 8 M4 COMP 9 M4 COMP

Using the Main Menu16

File Edit View Date: 04/26/2016 12:00:00 C:\Users\My Documents\My Tools\My Settings\My Options\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\My Settings\n1.0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 1.1.1.2.2.3.4.5.6.7.8.9.10.11.12.13.14.15.16.17.18.19.20.21.22.23.24.25.26.27.28.29.30.31.32.33.34.35.36.37.38.39.40.41.42.43.44.45.46.47.48.49.50.51.52.53.54.55.56.57.58.59.60.61.62.63.64.65.66.67.68.69.70.71.72.73.74.75.76.77.78.79.80.81.82.83.84.85.86.87.88.89.90.91.92.93.94.95.96.97.98.99.10.11.

To search for system logs:

1. From the Main Menu, click and then select Log.
2. Under Type, select the log type to search for.
3. Under Start Time and End Time, select the start and end time for your search.
4. Click Search.
5. (Optional) Click Backup to export logs to a USB flash drive connected to the system.

Using the Main Menu16

16.3 Setting

The Setting menu allows you to configure general system, schedule, network, recording, display, and motion settings. It also allows you to restore the system to factory defaults.

SETTING NETWORK EVENT STORAGE SETTING OFLIR MAIN MENU

16.3.1 Network

The Network menu allows you to configure network parameters for your system.

16.3.2 Selecting DHCP or Static IP Address (TCP/IP)

The TCP/IP menu allows you to configure IP address settings.

To configure IP address settings:

1. From the Main Menu, click ✕ and then select Network>TCP/IP.

2. Under Mode, select DHCP (recommended) to let the system automatically obtain an IP address from the router or Static to assign a static IP address.

16.3.3 Configuring System Ports (Connection)

The Connection menu allows you to configure ports used by the system. Please note that port forwarding is not required to use FLIR Cloud™ or to connect using the apps.

If you are using DDNS connectivity, port forwarding is required for the HTTP Port (default: 80) and TCP (Client Port) (default: 35000).

To configure system ports:

1. From the Main Menu, click X and then select Network>Connection.

COMF COMF+CON OFF COMF IP FLET RANGE PPT COMF Max Conversion: 100% TYP Peak: 2608 uTTP Peak: 26021 uTTP Peak: 82 uTTP Peak: 445 uTTP Peak: 544 (123, 495.0) (123, 495.0) (123, 495.0) (123, 495.0) (123, 495.0) (123, 495.0) (123, 495.0) (123, 495.0) (123, 495.0) (12, 495.0) (12, 495.0) (12, 495.0) (12, 495.0) (12, 495.0) (12, 495.0) (12, 495.0) (12, 495.0) (12, 495.0) (12, 123, 495.0) (12, 495.0) (12, 495.0) (12, 495.0) (12, 495.0) (12, 495.0) (12, 495.0) (12, 495.0) (12, 495.0) [12, 495.0] [12, 495.0] [12, 495.0] [12, 495.0] [12, 495.0] [12, 495.0] [12, 495.0] [12, 495.0] [12, 495.0] [12, 495.0] (12, 495.0) (12, 495.0) (12, 495.0) (12, 495.0) (12, 495.0) (12, 495.0) (12, 495.0) (12, 495.0) (12, 495.0) [12, 123, 495.0] [12, 495.0] [12, 495.0] [12, 495.0] [12, 495.0] [12, 495.0] [12, 495.0] [12, 495.0] [12, 495.0] [12, 123, 495.0] [12, 495.0] [12, 495.0] [12, 495.0] [12, 495.0] [12, 495.0] [12, 495.0] [12, 495.0] [12, 49

1. Configure the ports as needed and click OK to save changes.

NOTE

Up to 3 devices may connect to the system at the same time when using FLIR Cloud™.

16.3.4 Configuring DDNS Settings

FLIR DDNS is available as an optional connectivity option. Please see 20 DDNS Setup (Advanced), page 142 for details.

1. Check Enable.
2. Under Domain Name, enter the Domain Name/URL Request your received in the email after registering for DDNS.
3. Under User Name, enter your DDNS User Name.
4. Under Password, enter your DDNS Device password.
5. Click OK to save your settings.

NOTE

Please allow 10-15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect.

16.3.5 Configuring Email Alerts

You can configure the system to send out email alerts for motion detection or other events.

NOTE

To send out motion detection alerts, you must enable the Send Email option for motion detection on each camera you would to receive alerts from. For details, see 16.3.7 Configuring Motion Detection, page 55.

To configure Email Alerts:

1. From the Main Menu, click ✗ and then select Network>Email.

TCP/IP CONNECTION DNVS P/RILTER CHML FTP SWITCH Enable Mail Address: Linear-Mail SMTP Server: https://mail.org/ Anonymous Username: 99999 Password: ******** Email/Schedule: Setup Receiver: 8x2015@gmail Sender: 8x2015@gmail Subject: A.SRT Attribute Type: GPIO Abstatement

1. Configure the following:

2. EmailSchedule: Click Setup and select the days you want email alerts to be enabled.

3. Receiver: Enter the email address that will receive alerts.
4. Sender: Enter the sender's email address.
5. Subject: Enter the subject line for the email alert.
6. Interval: Enter the interval between alert emails.
7. Health Enable: Check to enable health check emails. Health check emails will be sent periodically to ensure that the system is functioning normally. If you enable health check emails, enter the Interval in minutes below.

You must enable the Snapshot option for motion detection on each camera you would to receive a jpg image attachment of the camera image. For details, see 16.3.7 Configuring Motion Detection, page 55.

1. Click Test to send a test email.
2. Click OK to save settings.

If you want to use Gmail or Yahoo Mail:

1. Under Mail Select, select Gmail or Yahoo Mail.
2. Configure the following:

- Anonymous: Check if your server supports anonymous log ins. Otherwise, leave this unchecked.

- User Name: Enter your Gmail or Yahoo Mail user name.

- Password: Enter your Gmail or Yahoo Mail password.

- Receiver: Enter the email address that will receive alerts.

- Sender: Enter the sender's email address.

- Subject: Enter the subject line for the email alert.

You must enable the Snapshot option for motion detection on each camera you would to receive

1. Configure the following:

2. SMTP Server: Enter the SMTP server address.

3. Port: Enter the port used by the SMTP server.
4. Anonymous: Check if your server supports anonymous log ins. Otherwise, leave this unchecked.
5. User Name: Enter the SMTP user name.
6. Password: Enter the SMTP password.
7. Receiver: Enter the email address that will receive alerts.
8. Sender: Enter the sender's email address.
9. Subject: Enter the subject line for the email alert.
10. Attachment: Check to include a jpg image attachment of the camera.

You must enable the Snapshot option for motion detection on each camera you would to receive attachments. For details, see 16.3.7 Configuring Motion Detection, page 55.

• Encrypt Type: Select SSL or TLS if your server uses encryption. Select None if your server does not use encryption.
• Event Interval: Enter the interval between alert emails.
• Health Enable: Check to enable health check emails. Health check emails will be sent periodically to ensure that the system is functioning normally.

• Interval: Enter the interval in minutes for health check emails.

• Click Test to send a test email.

• Click OK to save settings.

16.3.6 Event

The Event menu allows you to configure settings for motion detection, video loss, and system warnings.

16.3.7 Configuring Motion Detection

Motion Detection events allow the system to mark footage that has motion. This allows you to quickly locate relevant footage through Search. You can also configure system re-

Using the Main Menu16

1. Check Enable to enable motion detection on the selected channel.

2. Click Setup next to Region to configure which areas of the image will be enabled for motion detection. A grid will appear on the monitor.

Motion Grid

Color Name: RGB1 Baseline: 0.00 Transitions: 0.00

• Areas enabled for motion detection are shown in color and areas that are disabled are transparent.

• You can set up to 4 motion detection areas and customize the sensitivity and threshold for motion detection separately for each one. Hover the mouse at the top of the screen to select which motion area you would like to configure.
  • Right-click when finished.

• Under Anti-dither, enter the anti-dither time. After a motion event occurs and motion stops, if motion is detected within the anti-dither time, the system continues the motion event and includes the new motion within the first event, rather than creating a new motion event.

• Under Post_REC, enter the time the system will record after a motion event occurs.

• To configure a schedule when motion detection will be enabled on this channel, click Setup next to Period. Configure times when motion detection will be enabled. For example, you may want to disable motion detection during business hours and enable it outside of business hours. Click OK when finished.

16.3.8 Configuring Video Loss Settings

Video Loss occurs if the system loses connection to one of the cameras.

To configure Video Loss settings:

1. From the Main Menu, click × and then click Event>Motion>Video Loss.

MOTION WARNING Motion Click Open Lock Channel: 1 Enable Pencil Setup Show Message: Auto Upload Send Signal Measure Channel: 0.000000000000000000000000000000000000000000000000000000000000000000000000000000000 Use OK OK Cancel Finish

1. Under Channel, select the channel you would like to configure.
2. Check Enable to enable video loss events for the selected channel.

3. Configure the following to customize settings for video loss events:

4. Period: Click Setup to configure a schedule for video loss events. It is recommended to leave this on the default setting, so you can be alerted at any time one of your cameras loses video.

5. Show Message: Check to show a popup message on the monitor if one of your cameras loses video.
6. Send Email: Check to enable email alerts. You must configure email alerts before
   you will be able to receive them (see 16.3.5 Configuring Email Alerts, page 53).
7. Record Channel: Click the checkbox to enable video recording when video loss occurs. You can then select the channels the system will record when video loss occurs on the currently selected channel.
8. Next DFO: Calculate the number of seconds the system will occur after video loss

Using the Main Menu16

To configure hard drive warnings:

1. From the Main Menu, click ✗ and then click Event>Warning>HDD.

METHO WARNING Event Type: Event Date Create Show Message: Show Upload: Show Book Show OK Cancel Apply

1. Under Event Type, select the hard drive event you would like to configure.

2. No Disk: No hard drive detected.

3. Disk Error: A hard drive error has been detected.
4. Disk Full: The hard drive is full or almost full. You can enter the percentage of disk space remaining that will trigger a warning under Less Than (e.g. when less than 10% of the hard drive is empty, trigger a warning). Disk Full warnings will not occur overwrite is enabled.

5. All: Configure warnings for all hard drive events.

6. Configure the responses the system will take when the selected event occurs:

• Show Message: Show a popup message on the monitor.
- Send Email: Check to enable email alerts. You must configure email alerts before you will be able to receive them (see 16.3.5 Configuring Email Alerts, page 53).
- Buzzer: Check to activate the system buzzer.

1. Click OK to save changes.

2. Under Event Type, select the event type you would like to configure.

• Net Disconnection: The system has lost connection to the network.
- IP Conflict: More than one device on your network has the same IP address.
• MAC Conflict: More than one device on your network has the same MAC address.
- All: Configure responses for all network events.

1. Configure the following for the selected event type:

2. Enable: Check to enable the selected event type.
   • Show Message: Check to show a popup message when the selected event occurs.

3. Send Email: Check to enable email alerts. You must configure email alerts before you will be able to receive them (see 16.3.5 Configuring Email Alerts, page 53).
4. Buzzer: Check to activate the system buzzer.

5. Record Channel: If Net Disconnect is selected, you can set the system to trigger recording after it loses connection to the network. Check Record Channel to enable video recording and select the channels you would like to record. Set the amount of time you would like the system to record under Post_REC.

6. Click OK to save changes.

16.3.11 Storage

The Storage menu allows you to configure the recording schedule and hard drives connected to the system.

16.3.12 Configuring the Video Recording Schedule

You can set a custom recording schedule according to your needs. For example, you can set the system to record continuously during business hours and record on motion detection only outside of business hours.

A custom recording schedule helps reduce the amount of hard drive space required, increasing the time your system can retain recordings.

To configure the video recording schedule:

1. From the Main Menu, click ✗ and then click Storage>Schedule>Record.

Using the Main Menu16

1. Configure the schedule as needed:

PROCASE PROCASE MOSK Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Signal Output

• Check Continuous or MD (motion detection) to select the recording type you would like to configure.
• Click and drag on each day to customize the recording schedule. The schedule is set up as a grid, which each block representing one hour.
• Click next to All to link the recording schedules for all days. The icon for a day changes to when days are linked. You can also click the boxes next to individual days to link them to each other. If the recording schedule is linked, changes made to one of the days will apply to every day that is linked.
• Click to disable all recording of the selected type on the selected day.

• Click 🎨 If you need to set a more precise schedule down to the minute.

• Click OK to save changes.

16.3.13 Configuring Pre-Recording

The system can pre-record video when motion detection events occur.

16.3.14 Configuring the Snapshot Schedule

You can set a schedule for recording snapshots from the cameras.

To set up the snapshot schedule:

1. From the Main Menu, click and then click Storage>Schedule>Snapshot.

Schematic Record HDMI-2000 RECORD RECORD Change: 0 OK Cancel OK Cancel OK OK Cancel OK OK Cancel OK OK Cancel OK OK Cancel OK OK Cancel OK OK Cancel OK OK Cancel OK OK Cancel OK OK Cancel OK OK Cancel OK OK Cancel OK OK Cancel OK OK Cancel OK OK Cancel OK OK Cancel OK OK Cancel OK OK 完毕

1. Under Channel, select the channel you would like to configure or select All.

2. Configure the schedule as needed:

3. Check Continuous or MD (motion detection) to select the recording type you would
   like to configure.

4. Click and drag on each day to customize the recording schedule. The schedule is set up as a grid, which each block representing one hour.
5. Click next to All to link the recording schedules for all days. The icon for a day changes to when it is linked. You can also click the boxes next to individual days to link them to each other. If the recording schedule is linked, changes made to one of the days will apply to every day that is linked.

Using the Main Menu16

To configure holidays:

1. From the Main Menu, click ✕ and then click Setting>General>Holiday.

POST Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text Add Text

1. Click Add New Holidays.

2. Configure the following:

Add Time Settings Add Time: 0 Size: 125% Name: Size: 125% Color: Red Time: 0 Blue Time: 0 OK Cancel

• Holiday Name: Enter a name for this holiday

Using the Main Menu16

1. From the Main Menu, click ✕ and then click Storage>HDD Manager.

SUPPORT HKEYMANLER POSTLOG SUPPORT S Date Time New Type-Print Format DATA: 1 Real-time HKEY - Normal 01:12:00:01:01:01 Default Name OK Cancel Apply

1. Select the hard dive you would like to format and then click Format. Click OK to confirm.

2. Click OK to save changes. The system will restart to complete the formatting process.

16.3.17 Configuring Hard Drive Type

The system supports the following hard drive types:

- Read-write HDD: Normal recording hard drive.

- Read-only HDD: The system can playback data from this hard drive, but it will not record to it.

To set the hard drive type:

1. From the Main Menu, click ✗ and then click Storage>HDD Manager.

Using the Main Menu16

To configure general settings:

1. From the Main Menu, click and then click Setting>General>General.

DATA Data Type Device No: Language: 100.000 % Line Duration: 100% % ABS Pull: 0% Per Duration: 0% Line Length: 0% Background: 32.5 mm x 4mm Motion Speed: 0% y/y OK Cancel Help

1. Configure the following:

• Device Type: Shows the model number of your system.
- Device No.: Select the remote control address of the system. See 9.1 Setting the Remote Control Address, page 16.
- Language: Set the system languages. Available options are English, French, and Spanish.
• Video Standard: Select NTSC (North America) or PAL (Europe).
- HDD Full: Select Overwrite for the system to overwrite the oldest recordings when the hard drive is full or select Stop Record for the system to stop recording when the hard drive is full.
- Pack Duration: Select how the duration (in minutes) the system will store video files. For example, if this is set to 30 minutes, the system will create a new video file for each 30 minutes of continuous recording.
- Instant Playback: Select the amount of time (in minutes) the system will go back when instant playback is activated in live view.
- Auto Logout: Select the idle time (in minutes) before the system will logout the cur-

Using the Main Menu16

To set the monitor resolution:

1. From the Main Menu, click ✗ and then click Setting>Display>Display.

SINEMA 2007.1 TYPE: For 1/2/2007 H2324W Control Panel SINEMA Parameters OK Cancel Help

1. Under Resolution, select the correct resolution for your monitor: 1920x1080, 1280x1024, 1280x720, or 1024x768.
2. Click OK to save changes. Click OK again to restart the system using the new resolution.

To configure other display settings:

1. From the Main Menu, click ✕ and then click Setting>Display>Display.

IMPORT FAT FAT100 FAT200 FAT300 FAT400 FAT500 FAT600 FAT700 FAT800 FAT900 FAT1000 FAT1100 FAT1200 FAT1300 FAT1400 FAT1500 FAT1600 FAT1700 FAT1800 FAT1900 FAT2000 FAT2100 FAT2200 FAT2300 FAT2400 FAT2500 FAT2600 FAT2700 FAT2800 FAT2900 FAT3000 FAT3100 FAT3200 FAT3300 FAT3400 FAT3500 FAT3600 FAT3700 FAT3800 FAT3900 FAT4000 FAT4100 FAT4200 FAT4300 FAT4400 FAT4500 FAT4600 FAT4700 FAT4800 FAT4900 FAT5000 FAT5100 FAT5200 FAT5300 FAT5400 FAT5500 FAT5600 FAT5700 FAT5800 FAT5900 FAT6000 FAT6100 FAT6200 FAT6300 FAT6400 FAT6500 FAT6600 FAT6700 FAT6800 FAT6900 FAT7000 FAT7100 FAT7200 FAT7300 FAT7400 FAT7500 FAT7600 FAT7700 FAT7800 FAT7900 FAT8000 FAT8100 FAT8200 FAT8300 FAT8400 FAT8500 FAT8600 FAT8700 FAT8800 FAT8900 FAT9000 FAT9100 FAT9200 FAT9300 FAT9400 FAT9500 FAT9600 FAT9700 FAT9800 FAT9900 FAT100

Using the Main Menu16

To save your system configuration to a USB flash drive:

1. Insert a USB flash drive (not included) into one of the USB ports.

2. From the Main Menu, click ✕ and then click Setting>Config Backup.

Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Current Data Catal Status Catal Status Catal Status Catal Status Catal Status Catal Status Catal Status Catal Status Catal Status Catal Status Catal Status Catal Status Catal Status Catal Status Catal Status Catal Status Catal Status Catal Status Catal Status Catal Status Catal Status Catal Status Catal Status Catal Status Catal Status Catal States

1. Under Device Name, select the USB device where you would like to save the configuration.

2. Click Export to save your current system configuration.

To restore a saved system configuration:

1. Insert a USB flash drive (not included) with a saved system configuration into one of the USB ports.

2. From the Main Menu, click ✗ and then click Setting>Config Backup

To reset the system to factory default settings:

1. From the Main Menu, click ✗ and then click Setting>Default.

DISPLAY DISPLAY R202 POST-TXT-3DOW ACCOUNT Config Backup DETAILS PACKAGE Please select settings where you want to default. ALL CANDRA EVENT SYSTEM ACCOUNT GO Cancel Apply

1. Check the menus you would like to reset to default settings.
2. Click OK.

16.3.22 Upgrading Firmware from USB

Firmware upgrades provide enhanced functionality. The system will automatically check for firmware upgrades if it is connected to the Internet. The system also supports firmware upgrades from a USB thumb drive (not included).

To upgrade firmware from a USB drive:

1. Download the firmware upgrade from www.flirsecurity.com/pro.
2. Extract the firmware file and copy the firmware to a blank USB flash drive.

2 Insert the USB flash drive to a USB port on the system

Using the Main Menu16

1. Select the firmware file on the USB drive and click Start.

WARNING

DO NOT POWER OFF THE SYSTEM OR DISCONNECT THE POWER CABLE DURING FIRM-WARE INSTALLATION

Using the Main Menu16

16.4 Shutdown

Use the Shutdown menu to shutdown, restart, or log out of the system.

To access the Shutdown menu:

1. From live view, right-click and select Main Menu.
2. Enter the system User Name (default: admin) and Password (default: 000000) and click OK.

1. Click >Shutdown.
2. Select one of the following:

SHUTDOWN Shut Down Logput Restart

• Logout: Log out the account that is currently active.
• Shutdown.
• Restart.

Connecting to Your System Over the Internet on PC or Mac

This system features connectivity using the exclusive FLIR Cloud™. This cloud-enabled service allows for Internet connectivity without requiring any network configuration. Up to 3 devices may connect to the system at the same time.

NOTE • Except where noted, the PC and Mac instructions in this section are the same. • For smartphone/tablet setup, see 19 Connecting to your System Using Smartphone or Tablet Apps, page 101. • For the latest list of supported apps and devices, visit www.llirsecurity.com/pro.

FLIR cloud 2014-01-01 2014-01-02 2014-01-03 2014-01-04 2014-01-05 2014-01-06 2014-01-07 2014-01-08 2014-01-09 2014-01-10 2014-01-11 2014-01-12 2014-01-13 2014-01-14 2014-01-15 2014-01-16 2014-01-17 2014-01-18 2014-01-19 2014-01-20 2014-01-21 2014-01-22 2014-01-23 2014-01-24 2014-01-25 2014-01-26 2014-01-27 2014-01-28 2014-01-29 2014-01-30 2014-01-31 2014-01-32 2014-01-33 2014-01-34 2014-01-35 2014-01-36 2014-01-37 2014-01-38 2014-01-39 2014-01-40 2014-01-41 2014-01-42 2014-01-43 2014-01-44 2014-01-45 2014-01-46 2014-01-47 2014-01-48 2014-01-49 2014-01-50 2014-01-51 2014-01-52 2014-01-53 2014-01-54 2014-01-55 2014-01-56 2014-01-57 2014-01-58 2014-01-59 2014-01-60 2014-01-61 2014-01-62 2014-01-63 2014-01-64 2014-01-65 2014-01-66 2014-01-67 2014-01-68 2014-01-69 2014-01-70 2014-01-71 2014-01-72 2014-01-73 2014-01-74 2014-01-75 2014-01-76 2014-01-77 2014-01-78 2014-01-79 2014-01-80 20

17.1 System Requirements

Your system must meet the system requirements below:

Description Requirement
CPU Core 2 Duo 3.0GHz

1. Reconnect the power adapter to power the system back on.

graph LR
    A["Internet\n(not required for local viewing)"] --> B["Router"]
    C["Computer"] --> B
    B --> D["Security System\n(may not be exactly as stewer)"]

17.3 Step 2 of 3: Obtain the system's Device ID

The Device ID is a unique code that allows your system to handshake with FLIR Cloud™ servers for a secure connection over the Internet.

To find the Device ID:

1. The Device ID is located on a sticker on the system.

Device ID: xxxxxxxxxx

1. Write down the Device ID of the system.

17.4 Step 3 of 3: Connect to the System Over the Internet

1. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login.

FLIR Cloud User NAME: admin Password: ****** Reminder Password { Login } { Fail }

1. Click Add Device.

FLIR Cloud Current Portion Top New View View Cancel Help Preview Show Show Show Show Show Show

Add Device Adjust Info Device Name: H2 System Group Name: Default Group Type: GWR Device ID: dev58495-0001 Circuit Part: 35000 User Name: admin Pacnout: ****** Enter Info Device Information Serial Number: Video Input: Video Output: Alarm Input: Alarm Output: Add More Add Cancel

5.1. Device Name: Choose a name for your system of your choice.
5.2. Device ID: Manually enter the Device ID printed on the label.
5.3. Client Port: Enter the Client Port (default: 35000).
5.4. User Name: Enter the system User Name (default: admin).
5.5. Password: Enter the system Password (default: 000000)

1. Click Add. If this is the first time you are connecting, you will be prompted to change the system password.

1. Click and drag Default Group to the display window to open your cameras in live view.

FLIR File Edit View Insert Tools Help File Edit View Insert Tools Help FLIR File Edit View Insert Tools Help FLIR File Edit View Insert Tools Help FLIR File Edit View Insert Tools Help FLIR File Edit View Insert Tools Help FLIR File Edit View Insert Tools Help FLIR File Edit View Insert Tools Help FLIR File Edit View Insert Tools Help FLIR File Edit View Insert Tools Help FLIR File Edit View Insert Tools Help FLIR File Edit View Insert Tools Help FLIRR

Congratulations! You can now connect over the Internet to view and playback video on your computer.

FLIR Group 20:00:00:00 18:45:00:00 20:00:00:00 18:45:00:00 20:00:00:00 18:45:00:00

Using FLIR Cloud™ Client for PC or Mac

FLIR Cloud™ Client allows you to connect to multiple systems from a PC or Mac.

18.1 Home Page

The Home Page allows you to access all the tabs within the software. Each tab allows you to access different features.

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To open tabs:

Click a tab from the Home Page to open it or click the button at the top of the screen from within any tab to open a new tab.

18.2 Live View

The Live View tab is where you can view live video from connected systems.

To view live video from a system:

1. Click 📄 and then click to create a Live View tab.

2. Click and drag a DVR, NVR, group, or individual camera to open live video. To access individual camera, you can click + to expand groups or customs

18.2.1 Live View Controls

FLIR cloud ① ② ③ ④ ⑤ ⑥ ⑦

1. Live display: Double-click to expand the area. Right-click to access additional options. Hold the mouse over the display area to access the camera toolbar.

Camera toolbar:

Sub Stream(205kbps, 352*240) ① ②③④⑤⑥⑦⑧

1.1. Streaming quality: Shows the bitrate and resolution for the stream, and shows if display is showing the Sub Stream or Main Stream.
1.2. Manual recording: Click to start/stop manual recording.
12 Snapshot: Click to save a snapshot

1. Full-screen: Click to open full-screen mode. Press ESC to exit full-screen mode.
2. Save view: Click to save the current display layout and open cameras as a view. Then enter a name for the view.
3. Start/stop tour: Click to start the tour. During the tour the client will cycle through all saved views every few seconds. Click again to stop the tour.
4. PTZ Controls: Controls for PTZ cameras (not included). See 18.3 Controlling PTZ Cameras, page 78 for details.
5. View: Click View to access view menu. Then double-click on a view to open it in the display area.

1. Devices: Shows a list of groups, cameras, and systems connected to the client. Drag items to the display area to open live video. Right-click to view additional options.

18.2.2 Opening Live View in Multiple Monitors

If your computer has multiple monitors, you can open more than one Live View tab and move them to secondary monitors. This allows you to monitor cameras on multiple monitors at the same time.

NOTE Using multiple monitors significantly increases the amount of computing resources necessary to run the application and may affect performance.

1. Click and drag the tab outside of the client window to create a new window. You can drag the window to one of the secondary monitors.

FLIR

18.3 Controlling PTZ Cameras

If you have PTZ cameras (not included), you can control them using the client.

NOTE

PTZ controls:

Control panel interface with labeled buttons and a central circular dial indicator

1. Open menu: Click to open camera OSD menu controls. This feature may not be supported for all camera models.
2. Move camera: Click the arrows to move the camera. Click to open dynamic zoom mode. Then click and drag in the video area to zoom in the camera on an area.
3. Zoom +/-: Click to zoom the camera in and out.
4. Focus +/-: Click to increase/decrease the focus.
5. Ins +/- Click to increase/decrease the Ins.
6. Advanced: Click to access advanced PTZ controls.

18.3.1 PTZ Presets

Presets will save a camera position for quick retrieval.

To add presets:

1. Select the number of the preset you would like to add.

1 8 Preset 1 Input name

1. Move the camera to the desired position.

2. Click to save the current position as a preset.

To go to a saved preset:

1. Select the preset number from the list or click to go to the currently selected preset.

18.3.2 PTZ Tours

Tours will cycle through a set of presets.

To configure a PTZ tour:

1. Click ▼ to open the Advanced controls. Select Tour.

2. Click

1. Use the chart to select which presets you would like to include in the tour and the order of presets.

User List Create ID 1 Create Name Power Time(s) Operation 1 10 2 10 OK Cancel

• Preset: Select the preset number.
• Time(s): Enter the time in seconds the camera will remain on the selected preset.

• Operation: Click + to add a preset to the tour. Click to delete a preset from the tour.

• Click OK to save changes.

To run a PTZ tour:

1. Select the tour number and cli

18.3.3 PTZ Pattern

Patterns automatically cycle the camera between two positions.

To create a pattern:

1. Click ▼ to open the Advanced controls. Select Pattern.
2. Select the number of the pattern you would like to set up.

18.3.4 PTZ Scan

Scan automatically cycles between a left and right point.

To set up scan mode:

1. Click ▼ to open the Advanced controls. Select Scan.

1. Move the camera to the desired left position and click.
2. Move the camera to the desired right position and click.

To run scan mode:

1. Click

18.3.5 PTZ Pan

Pan makes the camera continuously pan 360°.

To run Pan mode:

1. Click ▼ to open the Advanced controls. Select Pan.
2. Click ▼

18.4 Playback

To playback video:

1. Check the channels you would like to play back from in the Device List.
2. Under Type, check the file types you would like to search for.

• All: All recordings.
• General: Continuous recordings.
• MD: Motion recordings.
- Alarm: Alarm recordings. Your system must support alarm devices (not included) to use this feature.

1. Under Stream, select Main Stream to search for Main Stream recordings (high qual-
   ity) or Sub Stream to search for Sub Stream recordings (smaller file size).
2. Select the start time and end time for your search under From and To. You may not
   search more than 24 hours of video.
3. Click Search. Wait for the client to find video saved to the system.
4. Click inside the play back bar to start playback.

FLIR Cloud FLIR FLIR FLIR FLIR FLIR

18.5 Playback Controls

FLIR Cloud Main Channel 2756.14.08.13007728 ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ ⑪ ⑫ ⑬ ⑭ ⑮ ⑯ ⑰ Channel Name: 2014-04-05 Channel Color: RGB/Gray Channel Mode: CMYK/MYK Channel Time: 00:00:00:00:00 Channel Sequence: CMYK/MYK Channel Type: CMYK/MYK Channel Position: CMYK/MYK Channel Select: CMYK/MYK Channel End: CMYK/MYK Channel Value: CMYK/MYK Channel Width: CMYK/MYK Channel Height: CMYK/MYK Channel Depth: CMYK/MYK Channel Spacing: CMYK/MYK Channel Spacing Mode: CMYK/MYK Channel Spacing Duration: CMYK/MYK Channel Spacing Time: CMYK/MYK Channel Spacing Time Duration: CMYK/MYK Channel Spacing Duration: CMYK/MYK Channel Spacing Duration: CMYK/MYK Channel Spacing Duration: CMYK/MYK Channel Spacing Duration: CMYK/MYK Channel Spacing Duration: CMYK/MYK Channel Spacing Duration: CMYK/MYK Channel Spacing Duration: CMYK/MYK Channel Spacing Duration: CMYK/MYK Channel Spacing Duration: CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMYC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/CMC/ 13 14 15 16 17 18

1. Display area: Double-click to expand/return to split-screen mode. Hold the mouse over the display area to open the camera toolbar.

• Snapshot: Click to save a snapshot.
  • Digital zoom: Click to enable digital zoom mode. Then click and drag to zoom

• Download list: Click to see a list of files you have downloaded and the progress of files that are currently downloading.

• Search: Search for video on the selected channels based on the search parameters you set.
• Device list: Select the channels you would like to search or playback video from.

18.6 Downloading Video to your Computer Hard Drive

You can download video to your computer hard drive to save important events or share them. It is recommended to download video of important events as soon as possible to ensure they are not overwritten by new recordings.

NOTE

PC Users: You may need to run FLIR Cloud™ Client as an administrator to download files to your hard drive.

To download video files:

1. Start playing back video using the steps in 18.4 Playback, page 82.
2. Click to start a video clip at the current playback time. Click to stop the video clip.
3. Configure the following save options:

• Path: Use the default save folder or click Browse to select a different folder.
• File Format: Select Original Format to save to .day format (requires the video player). Select AVI to save files to .avi format (can be played in VLC Media Player).

NOTE

To retrieve downloaded video files:

- PC Users: Browse to the folders listed in General>File.

- Mac Users: Browse to the folders listed in General>File. To get to the default location, open Applications in Finder, right click on FLIR Cloud Client and select Show Package Contents. Then, navigate to the desired folder.

18.7 Alarm

The Alarm menu allows you to view a list of alarms received by the client software.

NOTE

You must set up alarms in the Alarm CFG menu before they will appear in this list. See 18.12 Alarm CFG, page 91 for more details.

To access Alarms:

and then click

Alarm menu overview:

FLIR Cloud ① ② ③ ④

1. Options: Check to enable the following:

2. Display Link Video: Open live video to monitor alarms on a continuous basis.

3. Display Overlay Window: Show the overlay controls. They allow you to enable/disable sound alerts and quickly jump back to the Alarm menu from another tab.

- Pause Refresh: Stop refreshing the live video in the video popup.

18.8 Log

The Log menu allows you to view logs for the client software or to view logs for connected systems.

To access logs:

To view client logs:

1. Click Client Log to view logs for the client software.

1. Click Device Log to view logs from connected systems.

FLIR File Edit View Help File Edit View Help Data Table Format Data Table Format Data Table Format Data Table Format Data Table Format Data Table Format Data Table Format Data Table Format Data Table Format Data Table Format Data Table Format Data Table Format Data Table Format Data Table Format Data Table Format Data Table Format Data Table Format Data Table Format Data Table Format Data Table Format Data Table Format Data Table Format Data Table Format Data Table Format Data Table Format Data TableFormat Data TableFormat Data TableFormat Data TableFormat Data TableFormat Data TableFormat Data TableFormat Data TableFormat Data TableFormat Data TableFormat Data TableFormat Data TableFormat Data TableFormat Data TableFormat Data TableFormat Data TableFormat Data TableFormat Data TableFormat Data TableFormat Data TableFormat Data TableFormat Data TableFormat Data TableFormat Data TableFormat Data TableFormat Data TableBudget Ratio Data Budget Ratio Data Budget Ratio Data Budget Ratio Data Budget Ratio Data Budget Ratio Data Budget Ratio Data Budget Ratio Data Budget Ratio Data Budget Ratio Data Budget Ratio Data Budget Ratio Data Budget Ratio Data Budget Ratio Data Budget Ratio Data Budget Ratio Data Budget Ratio Data Budget Ratio Data Budget Ratio Data Budget Ratio Data Budget Ratio Data Budget Ratio Data Budget Ratio Data Budget Ratio Data Budget Ratio Data Budget Ratio Data budget ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratio ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratios ratiosratio ratiosratio ratiosratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioratioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatioRatio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Ratio Rating

1. Configure the following:

2. Start Time/End Time: Select the start and end times to search for logs.

3. Log Type: Select the type of logs to search for.
   • Device Name: Select the system you would like to view logs from.

4. Click Search.

18.9 E-map

E-Map allows you to place cameras over a still image. For example, you can use the E-Map to create a virtual map of your cameras over a floor plan of your home or business.

To create an E-map:

1. Click

and then click

1. Click Add Map.

1. Configure the following:

Add Map Name: Home Picture: Describe: Four plan of the image) Back Cancel

• Name: Enter a name for your e-map of your choice.
  • Picture: Click File and then select a .png, .bmp, or .jpg image on your computer to
  use as the e-map.

• Describe (optional): Enter a text description of the e-map.

• Click Save.

• Click Edit to edit the e-map.

FLIR 2001 Floor Plan

1. Double-click cameras on the map to open live video.

The Devices menu is where you can manage systems connected to the client software.

To access the Devices menu:

- Click and then click

Devices overview:

FLIR Cloud ① ② ③ ④

1. Edit: Edit the connection details for the system.

18.11 Device Config

The Device Config menu allows you to remotely configure settings for connected systems.

To access the Device Config menu:

- Click on a system in the device list to see the settings available for that system and their configure settings as needed.

FLIR 文件(F) 编辑(E) 视图(V) 插入(I) 格式(O) 工具(T) 帮助(H) 新建(N) 打开(O) 保存(S) 重命名(M) 粘贴(P) 剪切(T) 复制(C) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴.P 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P) 粘贴(P)

NOTE

The settings available depend on the model of system you have.

18.12 Alarm CFG

The Alarm CFG menu allows you to configure alarms for the client software. The client software will alert you by popping up live video and playing sound alerts.

NOTE

1. In the Alarm sources menu, you set up the parameters that trigger the alarm.

Screenshot of a software interface showing a dialog box with text fields and buttons, likely from an older application or design tool.

• Under Alarm Type, select the alarm type that will trigger an alarm. For example, you can select Motion Detect for the alarm to be triggered by motion.
• Select the systems or channels you would like to trigger an alarm. Continuing the example, if CAM 1 is selected, the alarm will be triggered if there is motion on CAM 1.

• Click Next.

• In the Alarm link menu, you set up the responses to alarms. Select the channels that will pop up or alarm out devices (not included; not all systems support alarm out devices) that will be triggered by an alarm.

For each channel selected, configure the following:

Screenshot of a software interface showing a media editing panel with file list and playback controls

• Video: Pop up a window with live video from the selected channel, like the one below.

Video editing software interface showing a black-and-white video frame with a car and a small object, displayed in a grid view (no text or symbols visible)

• Record: Record video from the selected channel.

To manage alarms:

Screenshot of a software interface with labeled components, showing a 'FLIR' label and control buttons.

1. Export: Export current list of alarms as an xml file.
2. Import: Import list of alarms.
3. Delete: Delete selected alarm.
4. Add: Add new alarm.
5. Alarms.
6. On/off: Click to enable/disable alarm.
7. Delete: Click to delete alarm.
8. Edit: Click to edit alarm settings.

18.13 Tour & Task

The Tour & Task menu is where you can set up custom views for the system. You can also set up tours, which sets the client to automatically cycle through views.

To start a tour:

- Click in Live View to start a tour. The live view will automatically cycle through all views you have got up in the Tour & Task menu. Click again to stop the tour.

1. Under Name, enter a name for your view.
2. Under Stay Time, enter the number of seconds the view will be shown before the client switches to the next view.
3. Select the split-screen mode you would like to use for the view and then click and drag channels to the empty grid areas to select channels to be shown in the view.

Empty Empty Empty

1. Click Save to save the view. Or click Add More to save the view and create another view.

18.14 Account

The Account menu is where you can set up user accounts and passwords for the client software. To simplify management, you can group user accounts according to role. A role determines the permissions an individual user account can have.

To access the account menu:

18.14.1 Managing User Accounts

To create a user account:

1. Click Add.

FLIR Status: 12 OK Cancel Help Help Active Help Active Help Active Help Active

1. Configure the following settings for the user account:

ADD Player User Name: Add Delete Add/Remove Add/Remove Add/Remove Add/Remove Add/Remove Add/Remove Add/Remove Add/Remove Add/Remove Add/Remove Add/Remove Add/Remove Add/Remove Add/Remove Add/Remove Add/Remove Add/Remove Add/Remove Add/Remove Add/Remove Add/Remove Add/Remove Add/Remove Add/Remove Add/Remove Add/ Remove Add/ Remove Add/ Remove Add/ Remove Add/ Remove Add/ Remove Add/ Remove Add/ Remove Add/ Remove Add/ Remove Add/ Remove Add/ Remove Add/ Remove Add/ Remove Add/ Remove Add/ Remove Add/ Remove Add/ Remove Add/ Remove Add/ Remove Add/ Remove Add/ Remove Add/ Remove Add/ Remove Add/ Remove Add/ Reduce Add/ Reduce Add/ Reduce Add/ Reduce Add/ Reduce Add/ Reduce Add/ Reduce Add/ Reduce Add/ Reduce Add/ Reduce Add/ Reduce Add/ Reduce Add/ Reduce Add/ Reduce Add/ Reduce Add/ Reduce Add/ Reduce Add/ Reduce Add/ Reduce Add/ Reduce Add/ Reduce Add/ Reduce Add/ Reduce Add/ Reduce Add/ Reduce Add/ Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add // Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add / Lower Add : 0.0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

- User Name: Enter a user name for the account.

1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 90.

To delete a user account:

1. Click next to the user account you would like to delete. Click OK to confirm.

18.14.2 Managing Roles

Roles make it easier to manage user accounts by determining the permissions an individual user account can have. By default, a new user account is given all the permissions of the role they are assigned to.

To create a role:

1. Click the Role tab.
2. Click Add.

FLIR Cloud Status Bar Progress Bar FLIR Cloud

1. Configure the following settings for the role:

To delete a user account:

1. Click next to the role you would like to delete. Click OK to confirm.

18.15 General

The General menu is where you can configure application settings for the client software.

To access the General menu:

- Click and then click

18.15.1 Basic

The Basic menu contains general settings for the client software.

FLIR Color CMYK Color Mode RGB Channel: CMYK RGB Channel: RGB RGB Channel: CMYK RGB Channel: CMYK RGB Channel: CMYK RGB Channel: CMYK RGB Channel: CMYK RGB Channel: CMYK RGB Channel: CMYK RGB Channel: CMYK RGB Channel: CMYK RGB Channel: CMYK RGB Channel: CMYK RGB Channel: CMYK RGB Channel: CMYK RGB Channel: CMYK RGB Channel: CMYK GB 100% (RGB) GB 100% (RGB) GB 100% (RGB) GB 100% (RGB) GB 100% (RGB) GB 100% (RGB) GB 100% (RGB) GB 100% (RGB) GB 100% (RGB) GB 100% (RGB) GB 100% (RGB) GB 100% (RGB) GND GND GND GND GND GND GND GND GND GND GND GND GND GND GND GND GND GND GND GND GND GND GND GND GND GND GND GND GND GND GND GND GND GND F51234567898

The Basic menu contains the following settings:

• Log Saved Time: Select the number of days you would like the client to save log entries.
• Instant Playback Time: Select the number of minutes the system will go back when you start an instant playback.

FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FILR FILR FILR FILR FILR FILR FILR FILR FILR FILR FILR FILR FILR FILR FILR FILR FILR FILR FILR FILR FILR FILR FILR FILR FILR FILRS FILRS FILRS FILRS FILRS FILRS FILRS FILRS FILRS FILRS FILRS FILRS FILRS FILRS FILRS FILRS FILRS FILRS FILRS FILRS FILRS FILRS FILRS FILRS FILRS FILR FILR FILR FILR FILRS FILRS FILRS FILRS FILRS FILRS FILRS FIFLIR FIFLIR

The File menu contains the following options:

• Snapshot Path: Click Browse to select the default folder to save snapshots.
• Record Path: Click Browse to select the default folder to save video recordings.
• Config Path: Click Browse to select the folder where the client will save software con-
  fig files

NOTE

Click Save to save setting changes.

PC Users: You may need to run the client software as admin to save files to enable snapshot or video recording.

18.15.3 Alarm Prompt

The Alarm Prompt menu allows you to configure audio alerts. The client will play audio alerts when events occur. You can replace the default sounds with any .wav file.

NOTE

You must configure alarms in the Alarm CFG menu before the client will play alarm sounds.

• Motion Detect: Select or preview the sound that will play for motion detection.
  • Video Loss: Select or preview the sound that will play for video loss alarms.
• Disk Full: Select or preview the sound that will play for disk full alarms.
• Disk Error: Select or preview the sound that will play for disk errors.
• External: Select or preview the sound that will play for external alarms (triggered by
  sensor devices, which may not be supported on all systems).
• E-map flashes when alarm occurs: If the camera has alarms enabled and is added to an e-map, a appears on the e-map when an event occurs.

18.15.4 Version

The Version menu shows you which version of the client software you are using. It is recommended to always run the latest version of the software from www.flirsecurity.com/pro.

FLIR Cloud Client FLIR Cloud Client My name: FLIR Cloud Client Network: 12345 IP address: 00001 URL: [e-mail]

Connecting to your System Using Smartphone or Tablet Apps

The system is compatible with iPhone, iPad and Android devices.

Platform App Name Get App	From
iPhone/iPad FLIR CloudTM Apple	App Store
Android FLIR CloudTM Google Play	Play Store

See www.flirsecurity.com/pro for the latest list of supported apps and devices.

19.1 iPhone

FLIR Cloud™ is an iPhone app that allows you to remotely view your system.

19.1.1 Prerequisites

• Connect your system to your router using an Ethernet cable (included).
  • Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.

NOTE

For the latest list of supported apps and devices, visit www.flirsecurity.com/pro.

NOTE

The app will ask for permission to send push notifications and to access Photos. It will only se cations if you enable motion-activated push notifications in the Push Config menu. It needs acc Photos to save snapshots and video clips to the local storage on your mobile device.

19.1.2 Connecting to your System on iPhone

1. Download FLIR Cloud™ for free from the App Store.
2. Tap on the FLIR Cloud™ icon() to start the app.
3. Tap Sign up and enter your email address and password to create a new account.

-

EXAMPLE 1 Speed Off Code Register Mode: Device 8 2 Name: HD System Device ID: In-818-142306 3 Street Port: 35000 4 Username: admin 5 Password: ****** Live Now: Sub > Phone Name: Web CONNECT

5.1. Tap Scan QR Code and line up the QR code on the top of your system using the camera on your mobile device.

Device ID: xxxxxxxxxxxx

OR

Under Device ID, manually enter the Device ID printed on the label.

5.2. Name: Choose a name for your system of your choice.
5.3. Client Port: Enter the Client Port (default: 35000).
5.4. User Name: Enter the system's User Name (default: admin).
5.5. Password: Enter the system's Password (default: 000000).

1. Tap Connect. You will be prompted to change the system password.

Live View Overview

Live View ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩

1. Menu: Tap to bring up the Menu.
2. Display Area: Double-tap to open a channel in full screen. Swipe left or right to select a different page of channels.
3. Pages: Shows the number of pages available and highlights the currently selected page.
4. Split: Select the split-screen layout.
5. Snapshot: Tap to take a snapshot from the currently selected channel.
6. Control Bar: Contains the following options. Swipe left or right to access more options.

1. Tap to open PTZ controls.

PTZ Controls

Live View ① ② ③ ④ ⑤

1. Live Display: Swipe to move the camera. Pinch to zoom in/out.
2. Focus: Tap to show focus controls
3. Zoom: Tap to show zoom controls.
4. Iris: Tap to show iris controls.
5. Goto preset: Tap to access preset controls. Then use the sliders to select a preset and then tap the checkmark to goto the preset.

NOTE

Local Files Overview

Mobile app interface screenshot showing a grid of surveillance camera feeds with numbered annotations pointing to specific locations.

1. Menu: Return to Menu.
2. Files: Tap to open files.
3. File Type: Tap the options to select video files or snapshots.
4. Options: Tap to delete or export files to your device's local storage.

Exported snapshots and video files are saved to the Photos app. Video files are saved to MP4 format.

19.1.6 Using Playback Mode on iPhone

You can access recorded video on your system using your iPhone.

NOTE

You must enable Sub Stream Recording to use playback mode on mobile devices.

1. Select the date then the start and end times to playback.

2. Use the on-screen controls to control playback.

Playback Controls

Camera interface screenshot showing a room interior with numbered UI elements and control buttons

4.1. Display Area: Double-tap to open in full-screen.

4.2. Play/pause.

4.3. Time Bar: Tap inside the bar to fast forward or rewind.

4.4. Previous: Select previous video file

4.5. Next: Select next video file.

4.6. Snapshot: Tap to take a snapshot from the selected camera.

4.7. Stop All: Stop playback on all channels.

4.8. Not supported.

4.9. Manual Record: Tap to start/stop recording to your mobile device's local storage.

410 Fast

Light Red OK OK OK OK

NOTE

Your cameras must have motion detection activated to receive push notifications.

To enable Push Notifications:

1. Tap ☐ to access the Menu, and then tap Push Config.

2. Tap the system you would like to configure.

1. Tap Motion Detect and then check each channel you would like to receive push notifications from.

lakeside.myddhs-flir.co... Period(Day) 365 Push type Video > Motion Detect Main Lobby Fireplace Main Lobby South Door Main Lobby West Main Lobby East Stairwell - East Stairwell - West Upper Stairwell East Uppers Stairwell - West

1. Tap to save changes. You will now receive a notification when one of the selected cameras detect motion.

19.1.8 Using the Event List

The Event List menu shows a list of events that were sent to your device via push notifications.

To access the Event List:

- Tap ☐ to access the Menu, and then tap Event List.

Event List Overview

Event List 12-12 08:10:09 Motion Detect > Channel 11 lakeside.mydina-fir.c 12-12 08:09:35 Motion Detect > Channel 10 lakeside.mydina-fir.c 12-12 08:09:25 Motion Detect > Channel 10 lakeside.mydina-fir 12-12 08:08:13 Motion Detect > Channel 9 lakeside.mydina-fir.com

1. Events: Shows the details of each motion detection event. Tap the event to view the video or snapshot.
2. Delete All: Tap to delete all events in the Event List.

NOTE To delete a single event, swipe it to the left and then tap Delete. Event List 12-08:08:23 Motion Detect > Channel 9 lakeside myddine-fir.com Delete 12-12-08:08:13 Motion Detect > Channel 9 lakeside myddine-fir.com

1. View: Tap to view the video or snapshot for the selected event.

19.1.9 Using Favorites

Favorites allows you to select a group of cameras as a favorite. You can then quickly bring up the group of cameras in Live View without having to individually select each camera.

To use Favorites:

1. Select the cameras you would like to add to the group to save changes.

High priority HD system CAM 5 CAM 7 CAM 3 CAM 4 CAM 5 CAM 6 CAM 7 CAM 8 minder's mydrolife.com m3130

NOTE

To delete cameras that have been added to the group, select the group in the group list. Then, swipe left and tap Delete.

To open Favorites in Live View:

1. Tap ☐ to access the Menu, and then tap Live View.
2. Tap, and then tap to open the group.

1. Tap

S-Map Not file

1. Select a .jpg image on your mobile device.
2. Press 📋 and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras.

1. Select the E-Map in the Device List.

Device List E-Map Home Device HD System msatsetview 162.168 55.139 CONNECTED

1. Tap the camera or cameras to select and then tap Connect to open the cameras.

Home CONNECT

To delete a system:

1. Tap the system you would like to delete.
2. Tap 📄. Tap OK to confirm.

19.1.12 Adding Devices Using an IP or DDNS Address (Advanced)

The app can connect directly to a device via the IP address or DDNS address as an optional advanced connectivity method or for systems that do not support FLIR Cloud™.

Prerequisites:

• The device you are connecting to must be connected to the Internet.
• You must port forward the HTTP Port (default: 80) and Client port (35000) on your router to the device's local IP address.
• To ensure connectivity, it is highly recommended to register for a free DDNS domain to use with your system.
  • For more information on port forwarding and DDNS, visit www.flirsecurity.com/pro.

To add a device using an IP or DDNS address:

1. Tap then + Live View Device List

1. Configure the following:

EXAMPLE

1. Tap Connect. You will be prompted to change the system password.
2. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on.
3. The app opens in Live View and streams video from your cameras.

19.2 iPad

FLIR Cloud™ is an iPad app that allows you to remotely view your system.

19.2.1 Prerequisites

• Connect your system to your router using an Ethernet cable (included).
• Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.

NOTE

The app will ask for permission to send push notifications and to access Photos. It will only se cations if you enable motion-activated push notifications in the Push Config menu. It needs acc Photos to save snapshots and video clips to the local storage on your mobile device.

19.2.2 Connecting to your system on an iPad

1. Install FLIR Cloud™ for free from the App Store.

2. Tap on the FLIR Cloud™ icon() to start the app.

3. Tap then

4. Tap Device Manager.

5. Tap Add.

EXAMPLE

Setting Device Manage Device 63 Push islanding Files Altered Config Firecraps Configuration Help Start Scanning Engine Hubs: Device ID Name: HD Systems Studio ID: In050142Back NewPort: 95000 User Name: admin Password: ****** Chronic: 8 Live View Playback Start Live View

6.1. Tap Start Scanning and line up the QR code on the top of the system using the camera on your device.

Device ID: xxxxxxxxxx

OR

Under Device ID, manually enter the Device ID printed on the label.

6.2. Name: Choose a name for your system of your choice.
6.3. Client Port: Enter the Client Port (default: 35000).
6.4. User Name: Enter the system's User Name (default: admin).

Live View Overview

Camera navigation interface with labeled frames and camera views, showing 10 sequential frames of a vehicle on a road.

1. Display area: Double-tap to open camera in full screen.
2. Favorites: Slide to select favorites.
3. Disconnect: Disconnect from all open cameras.
4. Add to favorites: Add the current view to favorites.
5. Shapshot: Tap to take a snapshot from the currently selected channel.

NOTE

You can view or share snapshots using the Photos app.

1. Change display view.
2. Not supported.
3. Manual record: Tap to start/stop manual recording from this channel.

4. Not supported.

5. Slide the middle controls to the right to access PTZ controls.

Screenshot of a video editing software interface showing two identical computer monitors with UI controls and a speed slider, before and after adjustment.

PTZ Controls

Screenshot of a computer setup with labeled monitor screens and keyboard, showing numbered UI elements.

NOTE

You must enable Substream Recording to use playback mode on mobile devices.

To use Playback Mode:

1. From Live View tap then
2. In Portrait Mode: Tap +, select the start time and end time for your search, and select the camera you would like to playback.

OR

In Landscape Mode: Select the start time and end time for your search, and drag the camera you would like to playback to the display area.

Security camera interface screenshot showing vehicle detection and navigation panels with timestamps and status indicators

1. Use the playback controls.

Playback Controls

Front ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑪ ⑩

1. Display area: Double-tap to open camera in full screen.
2. Play/pause.
3. Previous file.
4. Disconnect: Disconnect from the currently selected camera.
5. Not supported.
6. Snapshot: Tap to take a snapshot from the currently selected camera.
7. Change display view.
8. Menu.
9. Next file.
10. Time range: Tap to change the range of time shown in the time bar.
11. Time Bar: Tap inside the bar to fast forward or rewind.

NOTE

1. Tap a video file to open it.

Configuration Device Manager Channel Config Main Design Lock Fox Lock and Design FaceSet Lock Density Loop Local Files 2014A03-01 01:00.doc 2014A03-01 13:00.doc

To delete videos:

1. Tap Edit.

2. Select the videos you would like to delete and tap

19.2.7 Enabling Push Notifications

You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion. Once you have received a push notification, you can

FLBT Cloud FLBT Cloud H2 System Orbiton 2 Wheat Cloud 2014 04 03 16:12:00 FLBT Cloud H2 System Alkami 1 Routon Cloud 2014 04 03 16:13:00 FLBT Cloud H2 System Cloud 1 Windcom 2014 04 03 16:12:00

NOTE

Your cameras must have motion detection activated to receive push notifications.

To enable Push Notifications:

1. From live view, tap then

1. Tap Push Config.
2. Tap the slider for the system you would like to configure.

1. Tap Motion Detect then check each channel you would like to receive push notifications from.

Configuration Device Manager Disevel Config Fuse Setup Local File Binary-set Setup Internet Local Config Help Fuse Config HD System Period: 100 Block Type: Playbox Video Hologs PUA3 CAM2 CAM2 CAM4 CAM5 CAM6 CAM7 CAM8 Noise Media

1. Under Type, select Playback to attach a video file with each push notification. Or, select Picture to attach a still image of the camera that detected motion.
2. Tap OK to save changes. Whenever the selected cameras detect motion, you will receive a notification.

19.2.8 Using the Event List

The Event List menu shows a list of events that were sent to your device via push notifications.

19.2.9 Using Favorites

Favorites allows you to select a group of cameras as a favorite. You can then quickly bring up the group of cameras in Live View without having to individually select each camera.

To create favorites:

1. In Live View, lap to save the cameras that are currently open as a favorite.

2. Enter a name for the favorite and tap OK.

To open favorites in Live View:

• In Live View, slide the dial to cycle through favorites.

Street surveillance photo showing a vehicle on a road with multiple camera feeds and a traffic light overlay

To edit favorites:

1. From live view, tap then

2. Tao Favorites.

19.2.10 Using the E-Map

E-Map allows you to place cameras over a still image. For example, you can use the E-Map to create a virtual map of your cameras over a floor plan of your home or business.

To add an E-Map:

1. Tap Add.

1. Select a .jpg image file on your mobile device.

Printed Customs Roll

Floor plan diagram with numbered annotations and a blue indicator box at the top

4.1. Select Image: Select a different image file to use for your E-Map.
4.2. Add Camera: Tap + to select cameras to add to your E-Map. Then drag the
camera to place it on the E-Map.
4.3. Delete E-Map.

1. When you are finished editing the E-Map, tap Save and enter a name for the E-Map to save changes.

To open cameras using the E-Map:

1. In live view, tap + on an empty display window and select the E-Map.

1. Tap a camera from the E-map to open.

Screenshot of a mobile app interface displaying a floor plan with labeled rooms and location markers

19.2.11 Using the Device Manager

Device Manager allows you to manage your systems.

To access Device Manager:

1. From live view, tap then
2. Tap Device Manager.
   To delete a system:
3. Tap the system to select it.
4. Tap ☐. Tap Yes to confirm.

• You must port forward the HTTP Port (default: 80) and Client port (default: 35000) on your router to the device's local IP address.
• To ensure connectivity, it is highly recommended to register for a free DDNS domain to use with your system.
• For more information on port forwarding and DDNS, visit www.flirsecurity.com/pro.

To add a device using an IP or DDNS address:

1. Install FLIR Cloud™ for free from the App Store.

2. Tap on the FLIR Cloud™ icon) to start the app.

3. Tap then

4. Tap Device Manager.

5. Tap Add.

Configuration Build Manager Build Your Web Write Tools Load Web Home and Settings Settings Long Options Live Edit Manager

1. Configure the following:

EXAMPLE

6.7. Channel Amount: Enter the number of channels your system has.

1. Tap Start Live View. You will be prompted to change the system password.
2. Enter a new 6 character password and tap OK. This password will be used to log on
   to your system from now on.
3. The app opens in Live View and streams video from all connected cameras.

19.3 Android

FLIR Cloud™ allows you to remotely view your system on Android devices.

19.3.1 Prerequisites

• Connect your system to your router using an Ethernet cable (included).
• Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.

NOTE

For the latest list of supported apps and devices, visit www.flirsecurity.com/pro.

19.3.2 Connecting to your System on Android

1. Download FLIR Cloud™ for free from the Google Play Store.
2. Tap on the FLIR Cloud™ icon() to start the app.
3. Tap Sign up and enter your email address and password to create a new account.
4. Tap 📋 then +

1. Configure the following:

5.2. Name: Choose a name for your system of your choice.
5.3. Client Port: Enter the Client Port (default: 35000).
5.4. User Name: Enter the system's Username (default: admin).
5.5. Password: Enter the system's Password (default: 000000).

1. Tap Connect. You will be prompted to change the system password.

2. Enter a new 6 character password and tap OK. This password will be used to log on to

your system from now on.

1. The app opens in Live View and streams video from your cameras.

19.3.3 Live View Interface

You can use FLIR Cloud™ in portrait and landscape mode.

Live View Overview

Live View ① ② ⑩

① ② ③ ④ ⑤ ⑥ ⑦ ⑧

6.1. Quick Playback: Tap to start/stop quick playback.
6.2. PTZ Controls: Open/close PTZ controls. PTZ camera required (not included).
6.3. Streaming Quality: Open/close streaming quality panel.
6.4. Not supported.
6.5. Not supported.
6.6. Not supported.
6.7. Digital Zoom: Tap to activate digital zoom mode. Pinch to zoom in/out.
6.8. Color Settings: Tap to access color controls for the currently selected camera.

1. Manual record: Tap to start/stop manual recording.

2. Access Favorites.

3. Connect/disconnect all: Connect to/disconnect from all previously added cameras.

4. Device List: Tap to open a list of devices. You can use the Device List to open multip systems or cameras at once.

19.3.4 Controlling PTZ Cameras

If you have PTZ cameras (not included), you can control them from the app.

To control PTZ cameras:

1. Tap the display area the PTZ camera is connected to.

2. Tap to open PTZ controls.

PTZ Controls

1. Iris: Tap to show iris controls.
2. Goto preset: Tap to access preset controls. Then use the sliders to select a preset and then tap the checkmark to goto the preset.

19.3.5 Viewing Snapshots and Videos with Local Files

If you have saved snapshots or videos using the app, you may open them with Local Files To access Local Files:

- Tap to access the Menu, and then tap Local Files.

Screenshot of a surveillance camera interface with numbered UI elements and labeled camera panels

1. Menu: Return to Menu.
2. Files: Tap to open files.
3. File Type: Tap the options to select video files or snapshots.

4. Options: Tan to share delete or export files to your device's local storage

5. Tap + and select a channel to playback.

Live Preview + + + + + + + + + + + +

1. Select the date then the start and end times to playback.
2. Use the on-screen controls to control playback.

Playback Controls

Photo of a room interior with numbered annotations pointing to different locations, including a monitor displaying a photo and a paper with text.

19.3.7 Enabling Push Notifications

You can have the app send push notifications to the notifications area on your device where one of your cameras detects motion. Once you have received a push notification, you can select it to open live video or a snapshot attachment from the camera that detected motion

9:51 WED SPIRIL 2 2014-04-02 09:51:40 Duration Ended 142 System 2nd - Overcast ROLL

NOTE

Your cameras must have motion detection activated to receive push notifications.

To enable Push Notifications:

1. Tap ☐ to access the Menu, and then tap Push Config.

2. Tap the system you would like to configure.

1. Tap Motion Detect and then check each channel you would like to receive push notifications from.

HD System Period(Day) 365 Push type Video Motion Descent CAM 5 CAM 2 CAM 3 CAM 4 CAM 5 CAM 6 CAM 7

1. Under Push type, select Video to attach a video clip to each push notification. Or, select Image to attach an image to each push notification.
2. Tap √ to save changes. You will now receive a notification when one of the selected cameras detect motion.

19.3.8 Using the Event List

The Event List menu shows a list of events that were sent to your device via push notifications.

NOTE

You must configure push notifications before you can use the Event List.

To access the Event List:

-

1. Tap to access the Menu, and then tap Favorites.
2. Tap a group to configure an existing group.

NOTE

Tap to create a new group and then enter a name for the new group.

1. To add cameras to the group, up.
2. Select the cameras you would like to add to the group into save changes.

High priority HD System CAD 3 CAD 2 CAD 3 CAD 4 CAD 5 CAD 6 CAD 7 CAD 8 recoustine view 107.166.00 (12)

NOTE To delete cameras that have been added to the group, select the group in the group list. The and hold to delete cameras from the group,

To open Favorites in Live View

19.3.10 Using the E-Map

E-Map allows you to place cameras over a still image. For example, you can use the E-Map to create a virtual map of your cameras over a floor plan of your home or business.

To add an E-Map:

1. Tap ☐ to access the Menu, and then tap E-Map.

2. Tap +

E-Map No file

1. Select a .jpg image on your mobile device.

2. Press 📄 and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras.

1. Select the E-Map in the Device List.

Device List E-Map Home Device HD System msattnview 162.168 50.139 DOWNLOADS

1. Tap the camera or cameras to select and then tap Connect to open the cameras.

Floor plan diagram with labeled rooms and a 'CANO' button

To delete a system:

1. Tap the system you would like to delete.
2. Tap 📄. Tap OK to confirm.

19.3.12 Adding Devices Using an IP or DDNS Address (Advanced)

The app can connect directly to a device via the IP address or DDNS address as an optional advanced connectivity method or for systems that do not support FLIR Cloud™.

Prerequisites:

• The device you are connecting to must be connected to the Internet.
• You must port forward the HTTP Port (default: 80) and Client port (default: 35000) on your router to the device's local IP address.
• To ensure connectivity, it is highly recommended to register for a free DDNS domain to use with your system.
  • For more information on port forwarding and DDNS, visit www.flirsecurity.com/pro.

To add a device using an IP or DDNS address:

1. Tap then + Live View Device List

1. Configure the following:

EXAMPLE

1. Tap Connect. You will be prompted to change the system password.

2. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on.

1. The app opens in Live View and streams video from your cameras.

DDNS Setup (Advanced)

Free DDNS service is available as an optional connectivity method to connect to your system over the Internet.

FLIR Cloud 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032 2033 2034 2035 2036 2037 2038 2039 2040 2041 2042 2043 2044 2045 2046 2047 2048 2049 2050 2051 2052 2053 2054 2055 2056 2057 2058 2059 2060 2061 2062 2063 2064 2065 2066 2067 2068 2069 2070 2071 2072 2073 2074 2075 2076 2077 2078 2079 2080 2081 2082 2083 2084 2085 2086 2087 2088 2089 2090 2091 2092 2093 2094 2095 2096 2097 2098 2099 2100

NOTE

Except where noted, the instructions in this section are the same on PC or Mac.

20.1 Accessing your System within a Local Network (LAN)

You can connect to your system through using the Client Software through the local area network (LAN). It is recommended to confirm connectivity over a local network before setting up your system for DDNS connectivity.

NOTE

To complete the steps below, your computer must be on the same network as your system.

1. Reconnect the power adapter to power the system back on.

graph LR
    A["Internet\n(not required for local viewing)"] --> B["Router"]
    C["Computer"] --> B
    B --> D["Security System\n(may not be exactly as shown)"]

20.1.2 Step 2 of 3: Obtain the System's Local IP Address

1. Right-click to open the Quick Menu and click Info. Enter the system user name (default: admin) and password (default: 000000).

Service 1 Service Name Service Type Service ID Service Date Service Time Service Address Service Location Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address Service Address

2 Write down the IP Address of the system

1. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login.

FLIR Cloud User NAME: admin Password: ****** Preventor Password: { Login } { Fail }

1. The client scans your LAN for connected systems. Check your system (a) and click Add (b).

FLIR ① ②

1. Enter the password for your system (default: 000000) and click OK.

6 If this is the first time you are connecting you will be promoted to change the system

1. Enter a new 6 character password and click OK. This password will be used to connect to your system from now on.

Please update your system's password. Cancel OK

1. Click

1. Click and drag Default Group to the display window to open your cameras in live view.

FLIR File Edit View Insert Tools Help File Edit View Insert Tools Help FLIR File Edit View Insert Tools Help FLIR File Edit View Insert Tools Help FLIR File Edit View Insert Tools Help FLIR File Edit View Insert Tools Help FLIR File Edit View Insert Tools Help FLIR File Edit View Insert Tools Help FLIR File Edit View Insert Tools Help FLIR File Edit View Insert Tools Help FLIR File Edit View Insert Tools Help FLIR File Edit View Insert Tools Help FLIRA File Edit View Insert Tools Help FLIRA File Edit View Insert Tools Help FLIRA File Edit View Insert Tools Help FLIRA File Edit View Insert Tools Help FLIRA File Edit View Insert Tools Help FLIRA File Edit View Insert Tools Help FLIRA File Edit View Insert Tools Help FLIRA File Edit View Insert Tools Help FLIRA File Edit View Insert Tools Help FLIRA File Edit View Insert Tools Help FLINA File Edit View Insert Tools Help FLINA File Edit View Insert Tools Help FLINA File Edit View Insert Tools Help FLINA File Edit View Insert Tools Help FLINA File Edit View Insert Tools Help

Result

To set up remote connectivity with your system, you must:

1. Port forward the HTTP port (default: 80) and Client port (default: 35000) on your router to your system's IP address.
2. Create a DDNS account.
3. Enable DDNS on the system.
4. Test the remote connection by entering your DDNS address in the client software.

20.2.1 Step 1 of 4: Port Forwarding

You must port forward the HTTP port (default: 80) and Client port (default: 35000) on your router to your system's IP address before you can remotely connect to your system. There are several methods to port forward your router:

• Use the Auto Port Forwarding Wizard (PC only) to port forward the required ports (see www.flirsecurity.com/pro for details). For instructions, see the Auto Port Forward Wizard manual on www.flirsecurity.com/pro.
• Manually port forward the required ports on your router to your system's IP address by following your router manufacturer's instructions. For more information on port forwarding, see the reference guides on www.flirsecurity.com/pro.

NOTE

If the above ports are not forwarded on your router, you will not be able to access your system remotely.

20.2.2 Step 2 of 4: Create a DDNS Account

To setup your free FLIR DDNS account:

1. In your browser, go to http://ddns.myddns-flir.com and click Create Account.

FLIR

Login
▶ Create Account
Lost Password

1. Complete the System Information fields:

- Product License: Select your product model from the Product License drop down menu (i.e. M3100E Series).

- - : Enter the MAC address of your system.

• To find the MAC address, right-click to open the Quick Menu and click Info.

Service ID Service Type Performance Quality Application API System USB Network Security Data Security Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy Data Privacy

- URL Request: Choose a URL for your DDNS connection (i.e. your name, your company or business name, or anything of your choice).

System Information Product License DNR200 - Product Code> - URL Request myddns-fix.com What is this? Create New Account

1. Click Create New Account.
2. Your account information will be sent to you at the email Address you used in Step 2. You will need this information for remote access to your system. Record your information below:

Domain name/URL Request:
URL Request:

2.

Click and then click Network>DDNS. SNP CONNECTION WiFi GND R/PLEND EMAIL FTP SNP SNP SNP SNP SNP SNP SNP SNP SNP SNP SNP SNP SNP SNP SNP SNP SNP SNP SNP SNP SNP SNP SNP SNP SNP SNP SNP SNP SNP SNP SNP SNP SNP SNP

1. Check Enable.
2. Under Domain Name, enter the Domain Name/URL Request your received in the email after registering for DDNS.
3. Under User Name, enter your DDNS User Name.
4. Under Password, enter your DDNS Device password.
5. Click OK to save your settings.

NOTE

Please allow 10-15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect.

20.2.4 Step 4 of 4: Connect to the System's DDNS Address

NOTE

Please allow 10–15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect.

1. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login.

FLIR Cloud User NAME: admin Password: ****** Reminder Password { Login } { Fail }

1. Click Add Device.

FLIR Cloud Current Portion Map View View View View Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Status Success

Add Device Input Info Device Name: HD System Group Name: Default Group Type: DVR P/DONS Address: tommith myddns-flir.com Port: 35000 User Name: admin Password: ****** Retrieve Info Device Information Serial Number: Video Input: Video Output: Alarm Input: Alarm Output: Add More Add Cancel

5.1. Check By IP/Domain to add a system using the DDNS address.

5.2. Device Name: Choose a name for your system of your choice.

5.3. IP/DDNS Address: Enter the Domain Name/URL Request you received in the email when you registered for DDNS followed by .myddns-flir.com.

NOTE

For example if your Domain Name/IRI Request is intramith enter intramith malaria.

1. Enter a new 6 character password and click OK. This password will be used to connect to your system from now on.

Please update your system's password. Cancel OK

1. Click

1. Click and drag Default Group to the display window to open your cameras in live view.

Screenshot of a software interface with a blue arrow pointing to a gray rectangle, likely indicating a flow or direction.

Congratulations! You can now connect over the Internet to view and playback video on your computer.

Connecting a PTZ Camera (M3100E Series)

You can connect PTZ cameras (not included) to the system. You must use FLIR MPX PTZ cameras with the system. FLIR MPX PTZ cameras can accept PTZ commands directly through the video cable. There is no need to run special wiring to use PTZ cameras.

To connect a PTZ camera to the system:

1. Connect the camera video cable to one of the Video IN ports on the system.

2. Right-click and click Main Menu. Enter the system user name (default: admin) and password (default: 000000) if prompted.

3. Click >Setting>Pan/Tilt/Zoom.

GENERAL DISPLAY MESSAGE PREFIX ITEMS ACCOUNT Custom Settings DEFAULT OPTIONAL Channel 0 Control Mode: 14000 Protocol: 28432 Address: 0 Balance: 960 Delete: 0 Stop Bus: 0 Partly: None Default Copy OK Cancel Help

1. Under Channel, select the channel your PTZ camera is connected to.
2. Under Control Mode, select HDCVI.
3. Under Protocol, select HD-CVI
4. Click OK. You can now control your PTZ camera using the system.

21.1 Controlling a PTZ Camera (Local DVR)

1. In Live View, double-click the channel that has the PTZ camera connected to open in full-screen.
2. Right-click and click Pan/Tilt/Zoom. Enter the system user name and password if

PTZ Controls

Speed 5 Zoom Focus Iris

1. Direction keys: Click to pan and tilt the camera. Click SIT to stop the current action.

2. Mouse PTZ: Click to activate mouse PTZ mode. In mouse PTZ mode:

3. Click and drag to move the camera.

4. Use the scroll wheel to zoom in and out.
   • Right-click to exit and return to normal PTZ controls.

5. Zoom/Focus/Iris: Click +/- to adjust the zoom, focus, and iris.

6. Advanced controls: Click to open advanced PTZ controls.
7. Speed: Enter the PTZ speed.

21.2 Advanced PTZ Controls

Advanced PTZ controls can be used to save camera positions and cycle through various positions, and automate camera actions.

To open advanced PTZ controls:

- Click the arrow in the PTZ control window to open advanced controls.

Speed 5 Zoom Focus Ins → Speed 5 Zoom Focus Ins No. 0

Advanced PTZ controls overview:

1. Autopan: Click to start autopan. During autopan, the camera will continuously pan 360°.
2. Tour: Click to run the selected tour.
3. Flip: Click to flip the camera 180°.
4. Pattern: Click to run the selected pattern.
5. Reset: Click to move the camera to the home position.
6. Auto scan: Click to run the selected autoscan.
7. Aux: Click to open the aux menu, where you can set up Presets, Tours, Patterns, and Auto Scans.

21.2.1 Presets

Presets will save a camera position for quick retrieval.

To add presets:

1. Click 📄 to open the aux menu.

2. Click the Preset tab.

PANTILT 200M Preset Tour Pattern Border Preset 1 Set Off Preset

1. Enter the number of the preset you want to create under Preset.
2. Move the camera to the desired position and click Set.

To go to a preset:

• Under No., select the number of the preset you would like to go to and click

1. Click Add Preset.
2. Repeat steps 4 and 5 to add additional presets to the tour.

NOTE

Click Del Tour to clear all presets from a tour.

To run a tour:

- Under No., select the number of the tour you would like to go to and click

21.2.3 Pattern

Patterns automatically cycle the camera between two positions.

To create a pattern:

1. Click 🔍 to open the aux menu.
2. Click the Pattern tab.

PANTILT ZOOM Preset Tour Pattern Border Pattern 1 Begin End

1. Under Pattern, enter the pattern you would like to configure.
2. Move the camera into the desired start position and click Begin.
3. Move the camera into the desired end position and click End.

To run a pattern:

1. Move the camera into the desired left position and click Left.
2. Move the camera into the desired right position and click Right.

To run an auto scan:

- Click

M3100E Series Hard Drive Installation

The system comes with a pre-installed 3.5" SATA hard drive. You can replace the hard drive with one up to a maximum size of 4TB.

22.1 Installing a Hard Drive

CAUTION

Make sure that the system is OFF and the power adapter is disconnected before removing/installing the hard drive.

To install the hard drive:

1. Insert hard drive screws (4x) on the hard drive and tighten them half way.

1. Power off the system, and unplug all cabling from the system.

2. Remove the rear panel screws (4x) and side panel screws (1x on each side). Remove the cover.

1. Place the hard drive over the screw slots on the bottom of the system and then slide the hard drive into place. The SATA connectors on the hard drive should face the right side of the unit if looking at it from the rear.

1. Connect the SATA power and data cable to the hard drive.

Interior view of a computer drive bay with visible circuit board and wiring (no text or symbols)

1. Tum the system over carefully. Tighten the hard drive screws (4x) to secure the hard drive.

Exterior view of a computer drive chassis with mounting holes and a central screw (no visible text or symbols)

CAUTION

Hold the hard drive in place when turning the system over to prevent damage to the system.

1. Replace the cover and cover screws (6x).

NOTE

1. Turn the system over and loosen the hard drive screws (4x), but do not remove them.

Exterior view of a computer drive chassis with mounting holes and a central screw (no visible text or symbols)

1. Disconnect the SATA power and data cable from the hard drive.

Interior view of a computer drive bay showing internal components and wiring (no visible text or symbols)

1. Carefully turn the system over. Slide the hard drive and then lift it out of the system.

Two views of an electronic device showing internal components and wiring, no visible text or symbols

1. From the Main Menu, click ✕ and then click Storage>HDD Manager.

SUPPORT HOLDMANUAL REDADE Date: 1 04/03/2017 Current Status: Type Date: 1 Status: Normal Date Type: Full Date 01:15:08:01:16:08 Default Name OK Cancel Apply

1. Select the hard dive you would like to format and then click Format. Click OK to confirm.
2. Click OK to save changes. The system will restart to complete the formatting process.

Troubleshooting

When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling FLIR Technical Support:

Error	Possible Causes Solutions
System is not receiving power, or is not powering up.	Cable from power adapter is loose or is unplugged.	Confirm that all cables are connected correctly.Confirm that the power adapter is securely connected to the back of the unit.
	Power switch is set to OFF (●) position.	Confirm that the power switch is in the ON (I) position.
	Cables are connected, but system is not receiving sufficient power.	Confirm that the system is powered on (LED indicators on the front should be ON).If the unit is connected through a power bar or surge protector, try bypassing the bar and connecting the power directly to the wall outlet.Confirm that there is power at the outlet:Connect the power cable to another outlet.Test the outlet with another device (such as a lamp or phone charger).
Hard drive is not detected by the system.	Hard drive cables are loose or not properly connected.	Remove the housing and check that hard drive cables are firmly connected.
	There is no hard drive in the system.	Open the housing and install compatible hard drive. Make sure to format the drive after

Troubleshooting23

Error Possible Causes Solutions
• Mouse not detected by system.	• Mouse cable is not firmly connected to the system.Mouse is not connected to the system.	• Firmly connect the mouse cable to one of the USB ports.
	• System needs to be reset • Power off the system (disconnect power cable). Firmly connect a USB mouse to one of the USB ports. Reconnect the power cable to the DC 12V port on the rear panel.
• There is no picture on selected channels / camera picture is not being displayed.	• Camera cables are loose or have become disconnected.	• Check the camera video cable and connections.• Disconnect and reconnect the cable at the system and at the camera.• Try moving the camera to another channel or use another cable.
• The system beeps at startup.	• The beep at startup is normal.
• The system beeps during motion detection.	• Motion detection is enabled and the alarm buzzer is activated.	• Open the Main Menu and click Event>Motion Detect. Uncheck Buzzer for each channel and click Apply.
• I am not receiving email notifications.	• Email notification is disabled.	• Ensure you have configured email notification. For details, see 16.3.5 Configuring Email Alerts, page 53.
	• Send Email setting not enabled in Event menu.	• Make sure that Send Email is enabled for any events you want to be notified of.

M3100E Series System Specifications

System

Operating System Linux (embedded)
Pontaplox Simultaneous view, record, playback, backup and remote monitoring
Number of Channels 4/8/16 Channels

Inputs/Ouputs

Video IN 4/8/16 x 1Vp-p, BNC
Video OUT Yes,1 VGA and 1 HDMI
VGA OUT Yes
HDMI Yes
Audio IN	1 ch: in (RCA), G.711
Audio OUT 1 ch: out (RCA), G.711
USB Port 1 in the rear, 1 at the front
Alarm IN None
Alarm OUT	None
Video Output Resolution	1920x1080, 1280x1024, 1280x720, 1024x768, 800x600
PTZ Control RS-485 Pelco D & P Protocol

Display

Live Display 4 ch: 1, 4	8 ch: 1, 4, 8, 916 ch: 1, 4, 8, 9, 16
Live Display Speed 4 ch: 120 NTSC, 100 PAL	8 ch: 240 NTSC, 200 PAL16 ch: 480 NTSC, 400 PAL
OSD ON/OFF
System Navigation USB mouse, IR remote controller, front panel
Recording Resolution Setting Per camera for different resolutions
Recording Quality Control 6 levels
Recording Schedule	By hour, by day, by recording mode, by motion, alarm, by channel
Pre Recording Max. 30 Seconds
Post Recording	Max. 5 Minutes / Min. 10 Sec
Reliability Watch-Dog, auto-recovery after power failure
Covert Video Yes

Playback

Playback Channel Single channel or quad playback
Playback Speed Variable Max 4x
Playback Players Backup Player
Search By Time/Date, MD & Exact search (accurate to second)
Log Search Up to 1000 lines for system, configuration changes, motion/alarm detected, account, record and storage
Audio Play Yes

Storage & Archive

Storage 4/8/16 ch: Up to 1 HDD's (SATA)
Maximum Capacity	4/8/16 ch: Up to 1x4TB
Backup Media USB flash drive, HDD & Network
Backup File Format	DAV or ASF file

Connectivity

Cloud Connection	FLIR CloudTM
Unit Dimensions (W x D x H) 4/8/16 ch: Mini 1U	325mm x 255mm x 55mm
Unit Weight (KGs) 4/8/16 ch: 1.5 kg
Operating Temperature - 10^ + 55^ C
Humidity 10 ~ 90% NC

Recording Resolution (Pixels) & Speed (FPS - Frames per second)

Model	FPS (NTSC/PAL)	960H (960x480/960x576)	720P1280x720	1080P1920x1080
4ch	Total 120/100	120/100 60/48
	Per channel 30/25	30/25 15/12
8ch	Total 240/200	240/200 120/96
	Per channel 30/25	30/25 15/12
16ch	Total 480/400	480/400 240/192
	Per channel 30/25	30/25 15/12

As our products are subject to continuous improvement, FLIR Systems, Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation. E&OE

Notices

This product has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage. However, it is imperative that the user follows the guidelines in this manual to avoid improper usage, which may result in damage to the product, electrical shock and fire hazard injury.

25.1 FCC/IC Notice

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception (which can be determined by turning the equipment on and off), the user is encouraged to try to correct the interference by one or more of the following measures:

1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio or television technician for assistance.

25.2 Modification

Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the device.

This product is fully compliant with the European Union Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment ("RoHS") Directive (2002/

Website

www.flirsecurity.com/pro

Technical Support

1-866-816-5919

Customer Service

1-866-344-4674

Copyright

© 2015. FLIR Systems, Inc.

All rights reserved worldwide. Names and marks appearing herein are either registered trademarks or trademarks of FLIR Systems and/or its subsidiaries. All other trademarks, trade names or company names referenced herein are used for identification only and are the property of their respective owners.

Legal disclaimer

Specifications subject to change without further notice. Camera models and accessories subject to regional market considerations. License procedures may apply. Products described herein may be subject to US Export Regulations. Please refer to [e-mail] with any questions.