M44166 - Security Camera FLIR - Free user manual and instructions

USER MANUAL M44166 FLIR

Instruction Manual M4400 SERIES

Front view of a black FLIR television studio computer interface (no visible text or symbols on the device body)

Instruction Manual

M4400 SERIES

Thank you for purchasing this product. FLIR is committed to providing our customers with a high quality, reliable security solution.

This manual refers to the following models:

M4400 Series: M4416 (16-channel)

For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at:

www.flirsecurity.com/pro

WARNING

RISK OF ELECTRIC SHOCK DO NOT OPEN

WARNING: TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE

Table of contents

1 Important Safeguards ....1

1.1 General Precautions.... 1
1.2 Installation.... 1
1.3 Service 3
1.4 Use....3

2 M4400 Series Features....4

3 Getting Started (M4400 Series) 5

4 Series Front Panel (M4400 Series)....6

4.1 M4400 Series Front Panel 6

5 Rear Panel (M4400 Series)....8

5.1 M4400 Series 8

6 Basic Setup (M4400 Series) 9

6.1 Step 1: Connect the BNC Cameras....9
6.2 Step 2: Connect the Mouse....9
6.3 Step 3: Connect the Ethernet Cable .....9
6.4 Step 4: Connect the Monitor.... 10
6.5 Step 5: Connect Power Cable and Power on the DVR 10
6.6 Step 6: Upgrade Firmware to Latest Version (if Available) ..... 10
6.7 Step 7: Verify Camera Image 11
6.8 Step 8: Set the Time 11
6.9 Default System Password & Port Numbers 11
6.9.1 FLIR Cloud™ 11
6.10 Quick Access to System Information 12

7 About MPX.... 13

7.1 What types of cabling and run lengths does MPX work with? 13

8 Mouse Control 14

9 Remote Control 15

9.1 Setting the Remote Control Address 16

10 Using the System 17

10.1 On-Screen Display 17

Table of contents

14 Backup.... 28

14.1 Formatting the USB Thumb Drive 28

14.2 Backing up Video.... 29

14.3 Using Video Clip Backup 29

14.4 Viewing Backup Files 30

14.4.1 Viewing Backup Files on PC 30

14.4.2 Viewing Backup Files on Mac 33

15 Managing Passwords and User Accounts.... 36

15.1 Changing Passwords 36

15.2 Adding Users 37

15.3 Modifying Users 37

15.4 Deleting Users 38

15.5 Account Groups 38

15.6 Adding Groups.... 38

15.7 Modifying Groups 39

15.8 Deleting Groups 39

16 Using the Main Menu 40

16.1 Camera 40

16.1.1 Recording.... 40

16.1.2 Configuring Recording Quality 41

16.1.3 Configuring Audio Recording 42

16.1.4 Configuring Snapshot Recording Settings.... 42

16.1.5 Creating Custom Channel Names.... 43

16.1.6 Selecting Cable Type 44

16.2 Info 45

16.2.1 HDD Info 45

16.2.2 Record Info 46

16.2.3 Version 46

16.2.4 Alarm Status 46

16.2.5 Online Users 47

16.2.6 Load 48

Table of contents

16.3.16 Configuring the Snapshot Schedule 62

16.3.17 Configuring Holidays 62

16.3.18 Formatting the Hard Drive 63

16.3.19 Configuring Hard Drive Type 64

16.3.20 Installing eSATA Hard Drives 64

16.3.21 Setting up Hard Drive Mirroring (Advanced) 65

16.3.22 Configuring General System Settings 67

16.3.23 Setting the Monitor Resolution (Display) 68

16.3.24 Configuring RS232 for a PTZ Keyboard.... 69

16.3.25 Saving Your System Configuration to a USB Thumb Drive 70

16.3.26 Setting the System to Factory Defaults.... 71

16.3.27 Upgrading Firmware from USB.... 71

16.4 Shutdown.... 73

17 Connecting to Your System Over the Internet on PC or Mac 74

17.1 System Requirements.... 74

17.2 Step 1 of 3: Connect your System to Your Router 74

17.3 Step 2 of 3: Obtain the system's Device ID.... 75

17.4 Step 3 of 3: Connect to the System Over the Internet 75

18 Using FLIR Cloud™ Client for PC or Mac 79

18.1 Home Page 79

18.2 Live View 79

18.2.1 Live View Controls 80

18.2.2 Opening Live View in Multiple Monitors 81

18.3 Controlling PTZ Cameras 82

18.3.1 PTZ Presets 83

18.3.2 PTZ Tours.... 84

18.3.3 PTZ Pattern 85

18.3.4 PTZ Scan 86

18.3.5 PTZ Pan 86

18.4 Playback.... 86

Table of contents

19.1.1 Prerequisites.... 105

19.1.2 Connecting to your System on iPhone.... 105

19.1.3 Live View Interface 106

19.1.4 Controlling PTZ Cameras.... 107

19.1.5 Viewing Snapshots and Videos with Local Files 108

19.1.6 Using Playback Mode on iPhone 109

19.1.7 Enabling Push Notifications 110

19.1.8 Using the Event List 112

19.1.9 Using Favorites.... 113

19.1.10 Using the E-Map 114

19.1.11 Device Manager.... 116

19.1.12 Adding Devices Using an IP or DDNS Address

(Advanced) 117

19.2 iPad 119

19.2.1 Prerequisites.... 119

19.2.2 Connecting to your system on an iPad 119

19.2.3 Live View Interface 120

19.2.4 Controlling PTZ Cameras.... 121

19.2.5 Using Playback Mode on iPad.... 122

19.2.6 Using Local File to View Manual Recordings 124

19.2.7 Enabling Push Notifications 125

19.2.8 Using the Event List 127

19.2.9 Using Favorites.... 128

19.2.10 Using the E-Map 129

19.2.11 Using the Device Manager 131

19.2.12 Adding Devices Using an IP or DDNS Address

(Advanced) 131

19.3 Android 134

19.3.1 Prerequisites.... 134

19.3.2 Connecting to your System on Android 134

19.3.3 Live View Interface 135

19.3.4 Controlling PTZ Cameras.... 136

Table of contents

20.2.3 Step 3 of 4: Enable DDNS on the System 151

20.2.4 Step 4 of 4: Connect to the System's DDNS Address ..... 152

21 RTSP Streaming (Advanced).... 156

22 Connecting a PTZ Camera (M4400 Series).... 158

22.1 Controlling a PTZ Camera (Local DVR).... 158

22.2 Advanced PTZ Controls 159

22.2.1 Presets 160

22.2.2 Tours 160

22.2.3 Pattern.... 161

22.2.4 Auto Scan 161

23 Connecting Cameras to the Local Area Network (LAN) 163

24 Connecting An External Monitor (M4400 Series) 165

24.1 Customizing the Margins for BNC Video OUT 165

24.2 Configuring the HDMI2 Spot Out Display.... 166

25 M4400 Series Hard Drive Installation 167

25.1 Installing a Hard Drive.... 167

25.2 Removing the Hard Drive.... 168

25.3 Formatting Hard Drives 169

26 Troubleshooting 171

27 M4400 Series System Specifications 173

28 Notices.... 176

28.1 FCC/IC Notice 176

28.2 Modification.... 176

28.3 ROHS 176

Important Safeguards

In addition to the careful attention devoted to quality standards in the manufacturing process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment. Please read them carefully before operating and using your product.

1.1 General Precautions

1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water-dampened cloth for cleaning.
3. Do not use this product in humid or wet places.
4. Keep enough space around the product for ventilation. Slots and openings in the storage cabinet should not be blocked.
5. It is highly recommended to connect the product to a surge protector to protect from damage caused by electrical surges. It is also recommended to connect the product to an uninterruptible power supply (UPS), which has an internal battery that will keep the product running in the event of a power outage.

CAUTION

Maintain electrical safety. Power line operated equipment or accessories connected to this product should bear the UL listing mark or CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or fire. If in doubt, contact qualified service personnel.

1.2 Installation

1. Read and Follow Instructions - All the safety and operating instructions should be read before the product is operated. Follow all operating instructions.
2. Retain Instructions - The safety and operating instructions should be retained for future reference.
3. Heed Warnings - Comply with all warnings on the product and in the operating instructions.

4. Polarization - Do not defeat the safety purpose of the polarized or grounding-type plug

5. Power Sources - This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to you, location, consult your video dealer or local power company. For products intended to operate from battery power, or other sources, refer to the operating instructions.

6. Overloading - Do not overload wall outlets or extension cords as this can result in the risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service technician.
7. Power-Cord Protection - Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at plugs, convenience receptacles, and the point where they exit from the product.
8. Surge Protectors - It is highly recommended that the product be connected to a surge protector. Doing so will protect the product from damage caused by power surges. Surge protectors should bear the UL listing mark or CSA certification mark.
9. Uninterruptible Power Supplies (UPS) - Because this product is designed for continuous, 24/7 operation, it is recommended that you connect the product to an uninterruptible power supply. An uninterruptible power supply has an internal battery that will keep the product running in the event of a power outage. Uninterruptible power supplies should bear the UL listing mark or CSA certification mark.
10. Ventilation - Slots and openings in the case are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided and the product manufacturer's instructions have been followed.
11. Attachments - Do not use attachments unless recommended by the product manufacturer as they may cause a hazard.

12. Water and Moisture - Do not use this product near water — for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool and the like.

13. Camera Installation - Cameras are not intended for submersion in water. Not all cameras can be installed outdoors. Check your camera environmental rating to confirm if they can be installed outdoors. When installing cameras outdoors, installation in a sheltered area is required.

1.3 Service

1. Servicing - Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.

2. Conditions Requiring Service - Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

3. When the power supply cord or plug is damaged.

4. If liquid has been spilled or objects have fallen into the product.
5. If the product has been exposed to rain or water.
6. If the product has been dropped or the cabinet has been damaged
7. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to its normal operation.

8. When the product exhibits a distinct change in performance. This indicates a need for service.

9. Replacement Parts - When replacement parts are required, have the service technician verify that the replacements used have the same safety characteristics as the original parts. Use of replacements specified by the product manufacturer can prevent fire, electric shock, or other hazards.

10. Safety Check - Upon completion of any service or repairs to this product, ask the service technician to perform safety checks recommended by the manufacturer to determine that the product is in safe operating condition.

1.4 Use

1. Cleaning - Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

M4400 Series Features

Front view of a black FLIR-branded electronic device with control panel and keypad (no visible text or symbols)

Features

• Supports 2.1 MP (1080p @ 30/25fps per channel)
• Full HD 1080P recording provides the most detailed picture
• Supports MPX HD cameras and standard analog cameras
- Ideal for retrofit using existing coax cable
- Easy, Secure Cloud connection
- Zero video latency
• Cabling up to 2300 ft. (700m)
- Duplex transmission for camera control (PTZ, focus, alarm trigger)
• FLIR DDNS service option
• H.264 video compression
• HDMI/VGA/BNC simultaneous video output
• Supports audio transmission, 4 Audio In / 1 Out
• Supports 4x HDD up to 4TB (16TB total), 3x USB 2.0 ports
• RS-485 supports Pelco D & P PTZ
- Drive mirroring between up to 4 internal HDD
• eSata support for up to four external HDD
- Rack mountable - 1.5U

Getting Started (M4400 Series)

The system comes with the following components:

Series Front Panel (M4400 Series)

4.1 M4400 Series Front Panel

FLIR ① ② ③ ④ ⑤

1. USB Port: Connect a USB mouse (included) or connect a USB flash drive (not included) for data backup or firmware upgrades.

2. Miscellaneous Controls:

3. FN: Performs special functions in some menus.

4. MULT: Press to cycle through split-screen views
   • : Not supported.

5. Playback and Channel Controls:

• Fast: Press to increase playback speed.
• Previous: Press to skip to previous video.
- Slow: Press for slow playback.
• Reverse: Press to reverse playback/pause playback

1. Arrow Buttons and Dial:

2. Arrow Buttons: Press to move cursor in menus. In live view, press up to change split screen layout; press left / right to select channels when single-channel mode is selected.

3. Dial: In live view, turn left / right to select split-screen layouts.

4. Power Button: Press and hold to power off the system. Press to power the system back on

5. IR Receiver and LED Indicators: IR receiver for the remote control. Keep the IR receiver clear from obstructions. LED Indicators:

- STATUS: Glows to indicate CPU is in normal state.

- ACT: Flashes when remote control is used.

• POWER: Glows to indicate the system is on.

- Channel Indicators: Flashes slow when channel 1\~16 are recording.

1. IR: Not supported.

Rear Panel (M4400 Series)

5.1 M4400 Series

M4416 (16-Channel)

Labeled diagram of a server rack with numbered components for identification

1. MIC OUT (BNC): Connect a speaker (not included) for 2-way audio feature.
2. MIC IN (BNC): Connect a microphone (not included) for 2-way audio feature.
3. VIDEO OUT: Video output for a secondary monitor or TV (not included). Outputs the live display including the mouse and system interface.
4. AUDIO OUT (BNC): Audio output for DVR.
5. Audio IN (BNC): Audio Input for up to 4 channels.
6. Alarm I/O: Connect alarm/sensor devices (not included). Connect RS485 cables for PTZ cameras (not included) to the AB connectors.
7. LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.
8. VGA: Connect a VGA monitor (not included) to view the system interface.
9. USB port(s): Connect a USB mouse (included) or USB flash drive (not included) for data backup or firmware updates.
10. Power input & on/off switch: Connect the included AC power cable and use the on/off switch to turn the DVR on or off.
11. HDMI1 & HDMI2: Connect to an HDMI monitor or TV (not included) to view the system interface. HDMI1 is the main display output, which shows the mouse and system interface. HDMI2 is for a secondary monitor, which outputs the split-screen display and does not show the mouse or system interface.
12. eSATA: Connect a self-powered external eSATA HDD (not included) to extend the storage capacity of the system or for data backup

Basic Setup (M4400 Series)

6.1 Step 1: Connect the BNC Cameras

- Connect FLIR MPX or analog cameras to the Video Input ports on the rear panel of the DVR.

Front view of a network equipment rack with ports and connectors, showing a close-up of two metallic connectors (no visible text or labels)

Push and twist the BNC connector clockwise to secure it to the BNC port.

NOTE

For more information on MPX cameras and cabling, see 7 About MPX, page 13.

6.2 Step 2: Connect the Mouse

- Connect a USB mouse (included) to one of the USB ports.

Back view of a server rack with ports and connectors, showing no visible text or symbols

6.4 Step 4: Connect the Monitor

- Connect the included HDMI cable from the HDMI port to the TV or monitor (recommended).

OR

- Connect a VGA cable (not included) from the VGA port to the monitor.

Diagram of a network device rear panel with labeled ports and connectors, showing internal components and connection details.

1. VGA port.
2. HDMI port.

6.5 Step 5: Connect Power Cable and Power on the DVR

1. Connect the included power cable to the DVR and to a wall outlet or surge protector.
2. Turn the power switch to I to turn on the DVR.

Front view of a network equipment rack with ports and connectors (no visible text or labels)

1. Enter the system user name (default: admin) and password (default: 000000) and click OK. Wait for the firmware update to complete. The system will restart once the firmware has been upgraded.

WARNING

DO NOT POWER OFF THE SYSTEM OR DISCONNECT THE POWER CABLE DURING FIR WARE INSTALLATION

6.7 Step 7: Verify Camera Image

• Power on the cameras, and then verify the camera video quality before mounting the cameras to a permanent location.
• Always verify the outdoor rating of your camera before installing it in a permanent location.

6.8 Step 8: Set the Time

• Set the system time and date for accurate video time stamps. Videos with inaccurate times may not be valid as surveillance evidence.
• For details on setting the system time, see 11 Setting The Time, page 22.

6.9 Default System Password & Port Numbers

CAUTION

By default, the system user name isadminand the password is000000. It is essential that you create your own password. For details, see 15 Managing Passwords and User Accounts, page 36.

A user name and password is required to log in to the system. After logging on using a computer or mobile device the first time, you will be asked to create a custom password for the system.

Local system and remote connectivity (LAN & Internet) user name and password:

• Username: admin
• Password: 000000

6.10 Quick Access to System Information

To quickly open a window that displays vital system information:

• Right-click to open the Quick Menu and click Info. Enter the system user name (default: admin) and password (default: 000000). OR
• Press the ENTER button on the front panel. OR
• Press the ENTER button on the remote control.

Balance Balance Type Balance Name Balance Size Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color Balance Color

NOTE

The QR code shown in the System Info screen can be scanned during mobile setup to enter the system's Device ID.

About MPX

FLIR MPXTM is a revolutionary video surveillance format powered by HD-CVI technology. MPX delivers megapixel picture quality over coax, meaning you can upgrade your existing analog systems to HD resolution (1MP & 2.1MP) over a single coax cable (RG59 & RG6 compatible).

NOTE

The DVRs covered in this manual are compatible with 1MP (720p) and 2MP (1080p) cameras.

7.1 What types of cabling and run lengths does MPX work with?

MPX allows a maximum cable run of up to 2300ft (700m) @ 720p or up to 2000ft (610m) @ 1080p, depending on the type of cable used (see below). It is required that the cable runs be made in a single run between camera and DVR, as daisychaining multiple cable runs together can prevent the DVR from getting a picture from the camera or may impact image quality. MPX supports standard UTP baluns for use with CAT5E or CAT6 cabling in your installation. The baluns should have a 12V and BNC connection at both ends. You can run up to 300ft (91m) per segment of CAT5E or CAT6.

Cable Type Maximum Run Length
RG59 20AWG Conductor 95% Braid CSA/UL or (UL) approved	Cr720p: Up to 1500ft (455m)
	1080p: Up to 1000ft (300m)
RG6 20AWG Conductor 95% Braid CSA/UL or G (UL) approved	720p: Up to 2300ft (700m)
	1080p: Up to 2000ft (600m)
Analog CCTV Balun 720p: Up to 300ft (91m)	1080p: Up to 300ft (91m)

Mouse Control

The mouse is the primary control device for the system. To connect a USB mouse:
- Connect a USB mouse to the USB port on the front or rear panel.

Diagram of a computer mouse with labeled parts: head, body, and interior

1. Left-button:

2. In live view, click to open the Navigation Bar. Right-click to close the navigation bar.

3. In live view, while in a split-screen display mode, double-click an individual channel
   to view it in full-screen. Double-click again to return to the split-screen display mode.

4. While navigating menus, click to open a menu option.

5. Right-button:

6. During live view, right-click anywhere on the screen to open the Quick Menu.

7. Within system menus, right-click to exit menus.

8. Scroll wheel: In live view, use the scroll wheel to zoom in/out.

Remote Control

1. Power: Press and hold to power off the system. Press to power on.

2. Playback controls:

3. Pause/Play: In live view, press to enter playback mode. Press to play/pause playback.
   • Reverse: Press to reverse playback/pause playback.
   • Fast: Press to increase playback speed.
   • Next: Press to skip to next video.
   • Previous: Press to skip to previous video.

4. Slow: Press for slow playback.

5. Esc: In menus, press to go back / exit menus. In playback, press to return to live view.

9.1 Setting the Remote Control Address

If you have more than one system, you can set up your remote control to pair with a specific system.

To set the remote control address:

1. Right-click and click Main Menu. Enter the system user name (default: admin) and password (default: 000000).

2. Click >General>General.

3. Under Device No., enter the address number you would like to assign to the remote control.

GENERAL MODEL MIME FATI CLOSURE TYPE Capacity: 100% Length: 500 mm Time (minutes): 2400 Hertz: 100000000000 Post-Display: 1000 Inter-Display: 1000 Audio Signal: 1000 Temperature: 1200 Display Speed: 500 Display Speed: 500 OK Cancel Help

1. Click OK.

2. Using the remote control, press Add. Then enter the address number and press Enter.

Using the System

Use the system's graphical on-screen display to navigate menus and configure options and settings.

10.1 On-Screen Display

The system shows the following for all display views:

03-26 2014 DE:58.20PU CAM 1 C M 1 CAM 2 C M 2 CAM 3 C M 3 CAM 4 C M 4 CAM 5 C M 5 CAM 6 C M 6 CAM 7 C M T CAM 8 C M 8

1. Display area:

- Double-click on a channel to view in full-screen; double-click again to return to split screen.

10.2 Using the Quick Menu

The Quick menu gives you access to the system's key functions. To access the Quick Menu, right-click the screen during live view.

The Quick Menu has the following options:

• View: Select a camera in full-screen or select a multi-channel display.
• Pan/Tilt/Zoom: Access controls for PTZ cameras (not included).
  • Color Setting: Configure color settings for cameras.
• Info: Opens the system information window.

• Sequence: Click to start/stop sequence mode.

• In sequence mode, the system will automatically cycle through connected cameras every few seconds.

• A will appear to show that sequence mode is on.
• Click the icon to pause sequence mode on the channel that is currently shown (icon changes to 📋). Click again to resume sequence mode.

• Right-click and select sequences to return to normal playing mode

• Adjust the following color settings:

Channel Satire Regress Current Histogram 1

• Saturation
• Brightness
• Contrast
• Chroma (Tint)

• Sharpness

• Click OK to save changes.

10.4 Using the Navigation Bar

The Navigation Bar gives quick access to certain functions and menus.

To open the Navigation bar:

- Left click on the screen to open the Navigation Bar. The Navigation Bar has the following options:

10.5 Using the Camera Toolbar

The Camera Toolbar is used to perform actions on a specific channel.

To access the Camera Toolbar:

- Move the mouse to the top of the channel display. The Camera Toolbar has the following options:

Screenshot of a software toolbar with five labeled icons: file, edit, view, photo, and speaker.

1. Quick Playback.
2. Digital zoom.
3. Real-time backup.
4. Snapshot.
5. Mute/unmute audio.

10.5.1 Using Quick Playback

Quick Playback is used to playback the last 5\~60 minutes of video from the selected channel. You can also access Quick Playback in split-screen mode, while still viewing live video from the other channels.

To use Quick Playback:

1. Move your mouse to the top of the channel display and click

NOTE By default, the system will begin playback from 5 minutes ago. You can increase this to up to notes using the Realtime Play setting in Main Menu>Setting>General.

10.5.3 Using Real-time Backup

Real-time backup allows you to save footage from the live display to a USB thumb drive (not included) or external hard drive (not included).

To use Real-time Backup:

1. Insert the USB thumb drive or external hard drive into one of the USB ports on the system.
2. Move your mouse to the top of the channel display and click to start Real-time Backup.
3. Click again to end Real-time Backup. The file is saved to your USB device.

NOTE If the system prompts you to log in, you will need to switch again to start Real-time Backup after logging in.

10.6 Using the Virtual Keyboard

The Virtual Keyboard is used to input text or numeric values in certain menus.

1 ? @ # $ % * & ' . _ ← 1 2 3 q w e r l y u i o p / 4 5 6 a s d l g h j k l : Enter 7 8 9 z x c v b n m . Shift ↩ 0 ← ① ② ③

1. Backspace.

Setting The Time

CAUTION

It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence.

To set the date and time:

1. In the main viewing mode, right-click and click Main Menu.

2. Log in using the system user name (default: admin) and password (default: 000000).

3. Click

and select Setting. Click General and select the Date&Time tab.

ENGLISH ON/OFF MOSO PROM/SPRING AVOCOM/SPRING COMPOS/SPRING ENGLISH ENGLISH ON/OFF MOSO PROM SPRING ON/OFF ENGLISH ON/OFF MOSO SPRING ENGLISH ON/OFF MOSO SPRING ENGLISH ON/OFF MOSO SPRING ENGLISH ON/OFF MOSO SPRING ENGLISH ON/OFF MOSO SPRING ENGLISH ON/OFF MOSO SPRING ENGLISH ON/OFF MOSO SPRING ENGLISH ENGLISH ON/OFF MOSO SPRING ENGLISH ENGLISH ON/OFF MOSO SPRING ENGLISH ENGLISH ON/OFF MOSO SPRING ENGLISH ENGLISH ON/OFF MOSO SPRING ENGLISH ENGLISH ON/OFF MOSO SPRING ENGLISH ENGLISH ON/OFF MOSO SPRING ENGLISH

1. Under System Time, enter the current time and select your time zone. Then, click OK.
2. Check DST to enable auto Daylight Savings Time updates.

NOTE

• You can adjust the Start Time and End Time for Daylights Savings Time if the default settings do not match your region.
  • Under DST Type, select Day of Week to set the start and end time based on a day and week (e.g. 2nd Sunday in March), or select Date to set the start and end time to a specific date.

Recording

By default, the system is set to immediately record video from connected cameras continuously, 24 hours a day. You can customize the recording settings according to your needs.

12.1 Video Recording Types

The system supports the following recording types.

• Recording—Continuous: Normal, continuous recording. A C icon is shown when recording is in progress.
• Recording—Motion: The system records when motion is detected by the camera. An icon is shown when motion is detected.

12.2 Main Stream and Sub Stream

The system employs two video recording streams, a Main Stream and a Sub Stream. Both Main Stream and Sub Stream recording are enabled by default.

The Main Stream records high quality video to your system's hard drive.

The Sub Stream records lower resolution video for efficient streaming to devices over the Internet. Sub Stream recording must be enabled to view video recordings on a computer or mobile device.

You can configure the video quality parameters for the Main Stream or Sub Stream. For details, see 16.1.2 Configuring Recording Quality, page 41.

12.3 Setting up Scheduled or Manual Recording

You can set the system to record based on a schedule or you can manually turn recording on and off. By default, the system is set to record on an always on recording schedule.

To configure the recording schedule, see 16.3.14 Configuring the Video Recording Schedule, page 60.

To select between scheduled and manual recording:

1. Right-click and then select Manual>Record.

Recording12

1. Under Main Stream, select how the system will record the Main Stream for each channel.

2. Schedule: Main Stream Recording will follow the recording schedule.

3. Manual: The system will record the Main Stream continuously as long as this option is checked.

4. Stop: The system will not record the Main Stream for this channel. This option is not recommended.

5. Under Sub Stream, select how the system will record the Sub Stream for each channel.

6. Schedule: Sub Stream Recording will follow the recording schedule.

7. Manual: The system will record the Sub Stream continuously as long as this option is checked.

8. Stop: The system will not record the Sub Stream for this channel.

9. Under Snapshot, select Enable to enable snapshot recording on each channel. Or, select Disable to disable snapshot recording.

10. Click OK to save changes.

12.4 Configuring Hard Drive Overwrite

When the hard drive is full, the system will overwrite the oldest recordings by default. This is recommended, as it makes sure that your system will continue to record without any input from you. You can also set the system to stop recording once the hard drive is full.

To configure hard drive overwrite:

1. Right-click and select Main Menu. Click ✗ > Setting>General>General.

2. Under HDD Full, select Overwrite for the system to overwrite the oldest recordings when the hard drive is full. Or, select Stop Record for the system to stop recording when the hard drive is full.

Search (Playback)

Search mode is used to navigate and playback recorded video files on the system.

13.1 Playing Back Video from the Hard Drive

1. From live view, right-click and then click Search.
2. Log in using the system user name (default: admin) and password (default: 000000).
3. Configure the following:

Screenshot of a video editing software interface with numbered annotations pointing to the timeline and playback controls.

3.1. Use the calendar on the right to select the day to playback.
3.2. Use the drop-down menus to select the channels you would like to playback.

NOTE Click the display options to playback multiple channels simultaneously.

13.2 Playback Controls

Screenshot of a video editing software interface with numbered labels pointing to various media clips and tracks.

1. Select playback device.
2. Calendar: Select the day to playback.
3. Channel select: Select channels to playback.
4. Video clip backup: Select video clip start and end times.
5. Backup video clip: Click to save selected clip.
6. Playback Bar: Click inside the bar to select a playback time.
7. Zoom Playback Bar: Select scope of time bar
8. Recording types: Click to show/hide recording types.
9. Speed up.

10. Slow

11. Click From ReadWrite Hdd and select From IO Device. Click Browse to open the USB drive and manually select the video file.

Auto100 File Name: Auto100_021_024_025

1. Double click the video file you would like to open.

Backup

Backup video files to external USB flash drive (not included) or self-powered USB external hard drive (not included).

NOTE

USB external hard drives must be formatted in the FAT32 file format to be used with the system.

14.1 Formatting the USB Thumb Drive

It is recommended to format your USB thumb drive (not included) before using it with the system.

CAUTION

Formatting the USB device will permanently erase all data.

To format a USB device:

1. Insert a USB thumb drive (not included) into one of the USB ports.

2. From live view, right-click and then select Main Menu. Login if prompted.

3. Click >Backup.

4. Select the USB device you would like to format under Device Name and click Browse.

File Name: cd1001-02-CDC E:\B\CD\CD\CD\CD Type: All Date: 01/04/26 2016 11:30:07:58F, Normal Dev 1 Date: 01/04/26 2016 11:30:07:58F, Normal Dev 1 Default: New T: Default Type: Back Time Back Time Forward OK Cancel Setup

Backup14

14.2 Backing up Video

1. Insert a USB thumb drive (not included) into one of the USB ports.

2. From live view, right-click and then select Main Menu. Login if prompted.

3. Click >Backup.

4. Configure your search options:

Data Name: 64-02-03 (RGB) F:\1.0\02\03\03\03 Type: A Start Time: 04:15 2014 - 12:30:43 AM Report Date: 9 End Time: 04:16 2014 17:25:43 AM Print Date: 9 Start Time: 04:16 2014 17:25:43 AM Print Date: 9 End Time: 04:16 2014 17:25:43 AM Print Date: 9 OK Cancel

• Select the USB device you would like to format under Device Name.
  • Type: Select the recording type you would like to search for or select All to search
  all recording types.
• Channel: Select the channel you would like to search or select All to search all channels.
• File Format: Select DAV to save files to save files to .dav format. You can playback .dav files using the FLIR video player software from www.flirsecurity.com/pro. Or, select ASF for .asf format. You can playback .asf files in VLC Media Player (free download from www.videolan.org) on PC or Mac.

Backup14

1. Start playing back video using the steps in 13.1 Playing Back Video from the Hard Drive, page 25.
2. Click to mark the beginning of the video clip. Click to mark the end of the video clip.
3. Click to open the Backup menu.
4. Configure the following:

① ② ③ Speed Required: "Speed Forecasting" (100 MHz) (2 Hz) OK Cancel Refresh

5.1. Check the USB device where you would like to save the file.
5.2. Check the files you would like to backup.
5.3. Click Backup. Then click Start. Wait for the backup to complete before removing the USB flash drive.

14.4 Viewing Backup Files

To playback .dav backup video files, a Player is available for PC and Mac at www.flirsecurity.com/pro.

Backup14

1. Double click one of the files on the left to begin playback.

Smart Player Play Studio 12.00:00:00 12.00:00:00 12.00:00:00 12.00:00:00 12.00:00:00 12.00:00:00 12.00:00:00 12.00:00:00 12.00:00:00 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86, 87, 88, 89, 90, 91, 92, 93, 94, 95, 96, 97, 98, 99, 100

OR

Click to open a back up video file in another location.

1. Use the Player controls to control playback or select other files for playback.

Video Player Controls

Smart Player ① ⑥ ⑦ ⑧ ⑨ ⑩

Backup14

1. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following:

• View information about the video file.
• Start/stop a manual recording from the video file.
• Take a snapshot from the video file.
- ✗: Close the video file.

1. Hide/show file list.

2. Playback controls:

• Playback files in sequence.
• Synchronize playback times.
• Play/pause playback.
• : Stop playback.
•: Previous frame.
• Next frame.
• TX —— : Playback speed.
• : Volume control.

1. Zoom Timeline.

2. Add Files: Click to open back up video files.

3. Digital Zoom: Click to activate digital zoom mode. Click and drag in the video to zoom

Backup14

1. Config: Click to open the configuration menu for the player. From here you can control the default file formats and save locations for snapshots and video files saved from the player.

Smart Player File Name: 10.0000000000000000 File Type: File Name: 10.0000000000000000 File Transfer: LographyName (lography) LographyName (lography) B - Indirect Version

14.4.2 Viewing Backup Files on Mac

A Video Player for Mac is available from www.flirsecurity.com/pro.

To view backup video files using the Player on Mac:

1. Download Video Player for Mac from www.flirsecurity.com/pro.

2. Double click the downloaded file in Safari to extract the Smart Player app file.

Backup14

1. Double click one of the files on the left to begin playback.

Player Video Player Play Window Daily 19:30:16:00-20:45:50 EAD 2

OR

Click to open a back up video file in another location.

1. Use the Player controls to control playback or select other files for playback.

Video Player Controls

Player ① ② ⑥ ⑦ ⑧ ⑨ Play Window 36.05.140s 104.2V

Backup14

1. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following:

• View information about the video file.
• Take a snapshot from the video file.
- ✗: Close the video file.

1. Hide/show file list.

2. Playback controls:

3. When a video file ends, this button lets you select if you want the video player to repeat the same file or play the next file.
   • : Play/pause playback.

4. : Stop playback.
   •: Previous file.
   • Next file.
   • 1X : Playback speed.
   • : Volume control.

5. Zoom Timeline.

6. Add Files: Click to open back up video files.

7. Full-screen: Click to open the player in full screen. Press ESC to exit full screen.

8. Config: Click to open the configuration menu for the player. From here you can control the default file formats and save locations for snapshots and control the aspect ratio.

Managing Passwords and User Accounts

By default, the system user name is admin and the password is 000000. Passwords are enabled by default and are required to access the Main Menu or connect to the system using a computer or mobile device. You will be prompted to create a custom password after you connect for the first time.

NOTE

If you forget the password to the system, contact technical support to have it reset.

The system includes the following default accounts:

• admin: The admin account has full access to the system, may configure all system settings, and can manage user accounts.
• default: The default account is a limited user account that may only view live video from the cameras.

For security reasons, it is essential that you change the password on your system. By default, the system password is enabled.

15.1 Changing Passwords

You can change the system password of the admin and user accounts from the Users menu.

To modify an account password:

1. From Live View, right-click and then select Main Menu.

2. If prompted, enter the system user name (default: admin) and password (default: 000000).

3. Click X and select Setting. Select Account.

4. Click next to the user account you would like to modify.

15.2 Adding Users

You can allow multiple users to log in to the system. When adding different users, you can assign what menus they have access to. For example, you may want your friend to monitor your system while you are away, while not giving full access to your system.

To add a user account:

1. From Live View, right-click and then select Main Menu.
2. If prompted, enter the system user name (default: admin) and password (default:

000000).

1. Click X and select Setting. Select Account.

2. Click Add User.

3. Configure the following:

User User Password: License: Group: Authority Options Payback Marker All ACCOUNT POST COLOR CUSTOMER SYSTEM INFO STORAGE CLASS LOG OFFLINE USER REDALE COUNTER RUNNER RUNIT RIPKWORKS ACCESSIVE ACCESSIVE ACCESSIVE

• User Name: Enter a name for the user account.
• Password: Enter a 6 character password for the user account. Enter the password again under Confirm Password.
• Memo (optional): Enter a description of the user account.
• Group: Select the group you would like to assign to this user account. A user account cannot be given permissions its group does not have.

Managing Passwords and User Accounts15

15.4 Deleting Users

1. In the Account menu, click next to the user account you would like to delete.

2. Click OK to confirm.

15.5 Account Groups

Account groups can be used to easily manage permissions for multiple user accounts. User accounts can be given all the permissions of a group, but cannot be given permissions that the group does not have.

The system includes the following groups by default:

- admin: Accounts in the admin group are system administrators. They have full access to the system, may configure all system settings, and can manage user accounts. - user: Accounts in the user group are normal users. They have limited access to system menus.

15.6 Adding Groups

1. From Live View, right-click and then select Main Menu.

2. If prompted, enter the system user name (default: admin) and password (default: 000000).

3. Click ✗ and select Setting.

4. Click Account and select the Group tab.

5. Click Add Group.

1. Configure the following:

All Group Group Name: Menu Categories System Payback User 45 ACCOUNT SYSTEM OPPLR USER DEFAULTREFERENCE F72 INFO MANUAL CONTROL BACKUP COLOR STORAGE CREAM CRAWLDS SOLUTION ORDER 100% ORDER 100%

• Under Group Name, enter a name for the group.
• Under Memo, enter an optional comment for this group.
• Under Authority, check the permissions that the group will have. User accounts as-
signed to this group can not be given any permissions the group does not have.

1. Click OK to save changes.

15.7 Modifying Groups

1. In the Group tab, click next to the group you would like to modify.

2. Update the group's details as needed, and then click OK to save changes.

15.8 Deleting Groups

1. In the Account menu, click ✗ next to the user account you would like to delete.
2. Click OK to confirm.

NOTE

Using the Main Menu

To open the Main Menu:

- Using the Mouse: Right-click and click Main Menu.

NOTE The system password may be required to access the Main Menu. By default the user name is admin and the password is 000000. ① ② ③ ④ ⑤ ⑥ FLIR MAIN MENU

1. SEARCH: Open Search/Playback mode. For details, see 13 Search (Playback), page 25.
2. BACKUP: Export files to USB device. For details, see 14 Backup, page 28.
3. CAMERA: Configure image settings, recording parameters, and titles for your cameras.
4. INFO: View system information.
5. SETTING: Configure general system, schedule, network, recording, display, and motion settings. Restore system to factory defaults.
6. SHUTDOWN: Logout, restart, or shutdown the system.

16.1 Camera

The Camera menu allows you to configure image settings, recording parameters, and titles for your cameras.

16.1.2 Configuring Recording Quality

The system employs two video recording streams, a Main Stream and a Sub Stream. The Main Stream records high quality video to your system's hard drive. The Sub Stream records lower resolution video for efficient streaming to devices over the Internet. You can customize the video quality settings for these streams according to your needs.

To configure recording quality:

1. From the Main Menu, click and select Recording>Recording.

2. Select the camera you would like to configure.

3. Configure the following settings. Settings for the Main Stream are in the left column. Settings for the Sub Stream are in the right column.

RECREATED Recirculation Control Type Continuous Compression Procutions Primary Primary Type Secondary Type Primary Level Continuous Reference (R)... 2016-4-14:00:00 Audio/Video Audio/Video Audio/Video Audio/Video Audio/Video OK Cancel Apply Default Copy Sub-Output 10.0% 10.0% 10.0% 10.0% 10.0% 10.0% 10.0% 10.0% 10.0% 10.0% 10.0% 10.0% 10.0% 10.0% 10.0% 10.0% 10.0% 10.0% 10.0% 10.0% 10.0%

• Type: For the Main Stream, you can set different recording quality settings for Continuous, MD (Motion Detect), and Alarm recording. Select the type of recording you would like to configure.
• Resolution: Select the resolution the selected camera will be recorded at. Higher resolutions create a more detailed image, but take up more hard drive space to record and require more bandwidth to stream to connected computers or mobile devices.

16.1.3 Configuring Audio Recording

The system supports audio recording on channels 1-4.

NOTE

You must connect BNC audio input devices to the system to use audio recording or you must have an MPX camera that supports audio.

To configure audio recording:

1. From the Main Menu, click and select Recording>Recording.

RECOPIRICAL Recycling Scan Control Type: Cross rows Sub-Standard Compression Production Performance Picture Based Mosaic Type Cable Dialysis Preference By Type Multi-Levels Auto Input Audio Output Audio Structure FORMAL Default Copy OK Cancel Apply RECOCOMY

1. Under Channel, select the channel you would like to configure.
2. Check the left Audio/Video checkbox to enable audio recording. Check the middle checkbox to enable audio streaming to remote devices (such as a smartphone). Check the right checkbox to enable video streaming to remote devices.
3. Under Audio Format, select the format that will be used to record audio. G711a is recommended.
4. Under Audio Source, select Normal to use the system's BNC audio input.

5. Click OK to save changes.

6. Configure the following settings for snapshots saved automatically from motion detection or the snapshot schedule:

RECORDING Recording Scanout Drop Number 1 Time Mode 1 Mode Timing Image Size: 250 Image Quality 4 Drop and Frequency: 10%

• Channel: Select the channel you would like to configure.
• Mode: Select Timing for the system to take snapshots according to the snapshot schedule (see 16.3.16 Configuring the Snapshot Schedule, page 62) Select Trigger for the system to take snapshots only when triggered by motion detection (snapshot must be enabled in the Motion Detect menu (see 16.3.7 Configuring Motion Detection, page 54).
  • Image Size: Select the resolution for snapshots.
• Image Quality: Select the snapshot image quality between 1 (lowest) and 6 (highest)

• Snapshot Frequency: Select the number of snapshots (up to 6) the system will take each time.

• Click OK to save changes.

16.1.5 Creating Custom Channel Names

You can assign custom names to your cameras. For example, you can name your cameras based on their location (e.g. hallway or front door).

To create custom channel names:

Using the Main Menu16

16.1.6 Selecting Cable Type

The Cable Type menu is used to enable support for IP cameras. The system can add an additional 16 IP camera channels, which can be added to the existing 16 channels for a total of 32 channels by pressing the Add IP Cam button. IP cameras can also replace existing channels. See 23 Connecting Cameras to the Local Area Network (LAN), page 163 for more information on using IP cameras with the system.

The Cable Type menu is also used if you are using cabling with a resistance higher than 10Ω per 100m (330ft) and you are having picture quality issues.

To configure cable type options:

1. From the Main Menu, click and select Cable Type.

2. Under each channel, select one of the following options:

MEL TPS Quarter 100000000000000000000000000000000000000000000000000000000000000000000000000000000000000 Dial: 1.2475 OK: 1.2475 Cancel: 1.2475 Add: 1.2475 Cancel: 1.2475 Add: 1.2475 Cancel: 1.2475 Add: 1.2475 Cancel: 1.2475 Add: 1.2475 Cancel: 1.2475 Add: 1.2475 Cancel: 1.2475 Cancel: 1.2475 Cancel: 1.2475 Cancel: 1.2475 Cancel: 1.2475 Cancel: 1.2475 Cancel: 1.2475 Cancel: 1.2475 Cancel: 1.2475 Cancel: 1.2475 Balance: 1.2475 Add: 1.2475 Cancel: 1.2475 Add: 1.2475 Cancel: 1.2475 Add: 1.2475 Cancel: 1.2475 Add: 1.2475 Cancel: 1.2475 Add: 1.2475 Balance: 1.2475 Add: 1.2475 Cancel: 1.2475 Add: 1.2475 Cancel: 1.2475 Add: 1.2475 Cancel: 1.2475 Add: 1.2475 Cancel: 1.2475 Balance: 1.2475 Add: 1.2475 Cancel: 1.2475 Add: 1.2475 Cancel: 1.2475 Add: 1.2475 Cancel: 1.2475 Balance: 1.2475 Add: 1.2475 Cancel: 1.2475 Edit: Add: End

• Coaxial: Default for MPX cameras.
- UTP: Use with MPX cameras only if you are using cabling with resistance higher than 10 per 100m (330ft) and you are having picture quality issues.
• Analog: Default for analog cameras.
- IP: Check to switch the selected channel to accept an IP camera.

1. Click OK to save shares. The code will be added

Using the Main Menu16

16.2 Info

Info contains menus that show you system information.

INFO INFO ALARM STATUS NETWORK BPS LOG FLIR MAIN MENU

16.2.1 HDD Info

DATA 1 F: 0.0000 P: 0.0000 A: 0.0000 B: 0.0000 C: 0.0000 D: 0.0000 E: 0.0000 F: 0.0000 P: 0.0000 A: 0.0000 B: 0.0000 C: 0.0000 D: 0.0000 E: 0.0000

Using the Main Menu16

16.2.2 Record Info

Screenshot of a software interface showing data input fields and a dropdown menu with Chinese text options.

The Record Info menu shows the start and end times of recordings saved on the hard drive.

To access the Record Info menu:

- From the Main Menu, click 📄 and then select Info>Record Info.

16.2.3 Version

Using the Main Menu16

File Name: 10.1.1 File Size: 57.75 File Type: All Files File Description: All Files Name: Date: 2023-06-29 Date: 2023-06-29 Status: Normal Volume: 1.3 x 2.4 x 3.8 x 10.1 x 10.4 x 10.5 Name: Cancel

The following alarms are shown in the Alarm Status menu:

• No HDD: No hard drive is detected.
• Disk Error: Hard drive error detected.
• Disk Full: Hard drive is full.
• Net Disconnection: System is not connected to the network.
• IP Conflict: More than one device on the network is using the same IP address.
• MAC Conflict: More than one device on the network is using the same MAC address.
• Local Alarm: Alarm/sensor device (not included) is triggered.
  • Video Loss: Shows disconnected channels.
• Motion: Shows channels with active motion alarms.

To access the Alarm Status menu:

- From the Main Menu, click 📁 and then select Alarm Status.

16.2.5 Online Users

Using the Main Menu16

16.2.6 Load

LED Current Source 20ms Current Signal 20ms

The Load menu shows you the network traffic your system is sending and receiving.

To access Load:

- From the Main Menu, click 📄 and then select Network>Load.

16.2.7 Test

Parameter Name Description: P Parameter Parameter Name: 2.4x10000000 Source Name: 100% (保留数据) Output: Name: 100% Description: 5.0x100.00 Output: 100% (保留数据)

Using the Main Menu16

PPT TMT TMT TMT TMT TMT TMT TMT TMT TMT TMT TMT TMT TMT TMT TMT TMT

To access BPS:

- From the Main Menu, click and then select BPS.

16.2.9 Log

The Log sub-menu allows you to search for system logs.

File Name: 01.04.2016 Time: 01:30:2016 Duration: 01:30:2016 Date: 01:30:2016 Time: 01:30:2016 File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit ViewHelp File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View帮助 File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View Help File Edit View helps

Using the Main Menu16

16.3 Setting

The Setting menu allows you to configure general system, schedule, network, recording, display, and motion settings. It also allows you to restore the system to factory defaults.

SETTING NETWORK EVENT STORAGE SETTING FLIR MAIN MENU

16.3.1 Network

The Network menu allows you to configure network parameters for your system.

16.3.2 Selecting DHCP or Static IP Address (TCP/IP)

The TCP/IP menu allows you to configure IP address settings.

To configure IP address settings:

1. From the Main Menu, click ✗ and then select Network>TCP/IP.

2. Check DHCP (recommended) to let the system automatically obtain an IP address from the router or uncheck to assign a static IP address.

16.3.3 Configuring System Ports (Connection)

The Connection menu allows you to configure ports used by the system. Please note that port forwarding is not required to use FLIR Cloud™ or to connect using the apps.

If you are using DDNS connectivity, port forwarding is required for the HTTP Port (default: 80) and TCP (Client Port) (default: 35000).

To configure system ports:

1. From the Main Menu, click ✗ and then select Network>Connection.

TCP/IP CONNECTION TCP/IP UDP/IP HTTP/IP HTTP/IPv6 HTTP/IPv5 TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP TCP/IP

1. Configure the ports as needed and click OK to save changes.

NOTE

Up to 3 devices may connect to the system at the same time when using FLIR Cloud™.

16.3.4 Configuring DDNS Settings

FLIR DDNS is available as an optional connectivity option. Please see 20 DDNS Setup (Advanced), page 146 for details.

1. Check Enable.
2. Under Domain Name, enter the Domain Name/URL Request your received in the email after registering for DDNS.
3. Under User ID, enter your DDNS User Name.
4. Under Password, enter your DDNS Device password.
5. Click OK to save your settings.

NOTE

Please allow 10-15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect.

16.3.5 Configuring Email Alerts

You can configure the system to send out email alerts for motion detection or other events.

NOTE

To send out motion detection alerts, you must enable the Send Email option for motion detection on each camera you would to receive alerts from. For details, see 16.3.7 Configuring Motion Detection, page 54.

NOTE

SMTP server connection information is required to set up email alerts. Contact your email service provider to retrieve your SMTP server information.

To configure Email Alerts:

1. From the Main Menu, click ✗ and then select Network>Email.

Using the Main Menu16

3. Configure the following:

• Mail Select: Select Gmail or Yahoo to send emails from an existing Gmail or Yahoo email account. This automatically enters the SMTP server, port, and Encrypt Type. Select Customized to use a different email server.
• SMTP Server: Enter the SMTP server address.
• Port: Enter the port used by the SMTP server.
• Anonymous: Check if your server supports anonymous log ins. Otherwise, leave this unchecked.
• User Name: Enter the SMTP user name.
• Password: Enter the SMTP password.
• Receiver: Enter the email address that will receive alerts.
• Sender: Enter the sender's email address.
• Subject: Enter the subject line for the email alert.
• Attachment: Check to include a jpg image attachment of the camera.

You must enable the Snapshot option for motion detection on each camera you would to receive attachments. For details, see 16.3.7 Configuring Motion Detection, page 54.

• Encrypt Type: Select SSL or TLS if your server uses encryption. Select None if your server does not use encryption.
  • Event Interval: Enter the interval between alert emails.
• Health Enable: Check to enable health check emails. Health check emails will be sent periodically to ensure that the system is functioning normally.
• Interval: Enter the interval in minutes for health check emails.

NOTE By default email alerts will be sent out at any time of day. Click Setup next to Email Schedule to configure specific times of day that you will receive email alerts.

Using the Main Menu16

16.3.7 Configuring Motion Detection

Motion Detection events allow the system to mark footage that has motion. This allows you to quickly locate relevant footage through Search. You can also configure system responses to motion detection events, such as activating the system buzzer or sending an email alert.

To configure Motion Detection events:

Image Name: Image Size: 100 Height: 500 Position: 0 Spread: Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Spread Under Tradebox: 0.0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

1. From the Main Menu, click and then click Event>Motion>Motion Detect.
2. Under Channel, select the channel you would like to configure.
3. Check Enable to enable motion detection on the selected channel.

Using the Main Menu16

1. Click Setup next to Region to configure which areas of the image will be enabled for motion detection. A grid will appear over the camera's live view.

Motion Grid

Properties OK OK

• Areas enabled for motion detection are shown in color and areas that are disabled are transparent.
• Hover the mouse at the top of the screen to select which motion area you would like to configure. You can set up to 4 motion detection areas and customize the sensitivity and threshold for motion detection separately for each area between 0 (lowest) and 100 (highest).
• The Sensitivity determines how sensitive the camera is to motion. For example, if the sensitivity is high, small amounts of motion are more likely to trigger an event. It is recommended to select a Sensitivity between 30\~70.
• The Threshold determines how much motion is required to trigger an event. If the amount of motion exceeds the threshold, an event occurs. It is recommended to select a Threshold between 10–50.
  • Right-click when finished.

NOTE

It is recommended to have a second person walk in front of the camera to test different Sensitivity and Threshold settings to determine the best setting for your camera's location.

1. Configure the following system actions when motion is detected:

2. Alarm Out: Check the box to activate alarm output devices (not included) that will trigger when the selected channel detects motion. Select the alarm output devices that will be activated when motion is detected.

3. Latch: Enter the number of seconds an alarm output device will activate after motion is detected.
   • Show Message: Check to enable an on-screen pop-up when one of your cameras detects motion. On-screen pop-up shows the channels an event occurred on and the type of event.
4. Send Email: Check to enable email alerts. You must configure email alerts before you will be able to receive them (see 16.3.5 Configuring Email Alerts, page 52).
5. Recording Channel: Select the channels that will record when motion is detected on the selected channel.
6. PTZ Activation: Check to enable PTZ actions when motion is detected (PTZ camera required; not included). Click Setup to select which PTZ actions will be taken by each camera.
7. Buzzer: Check to enable the system buzzer.
8. Tour: Check to enable a custom sequence mode when motion is detected on the selected channel. Then click the channels you would like to display in the custom sequence mode.

9. Snapshot: Check to save a snapshot when the camera detects motion.

10. Click OK to save changes.

16.3.8 Configuring Video Loss Settings

Video Loss occurs if the system loses connection to one of the cameras.

To configure Video Loss settings:

1. From the Main Menu, click

and then click Event>Motion>Video Loss.

1. Configure the following to customize settings for video loss events:

- Period: Click Setup to configure a schedule for video loss events. It is recommended to leave this on the default setting, so you can be alerted at any time one of your cameras loses video.

- Alarm Out: Select the alarm output devices (not included) that will trigger when video loss occurs.

- Latch: Enter the number of seconds an alarm output device will activate after video loss occurs.

- Show Message: Check to show a popup message on the monitor if one of your cameras loses video.

- Send Email: Check to enable email alerts. You must configure email alerts before you will be able to receive them (see 16.3.5 Configuring Email Alerts, page 52).

- Record Channel: Click the checkbox to enable video recording when video loss occurs. You can then select the channels the system will record when video loss occurs on the currently selected channel.

- PTZ Activation: Check to enable PTZ actions when video loss occurs (PTZ camera required; not included). Click Setup to select which PTZ actions will be taken by each camera.

- Post_REC: Enter the number of seconds the system will record after video loss occurs.

- Snapshot: Click the box to enable snapshot recording when video loss occurs. You can then select which channels will save snapshots when video loss occurs on the currently selected channel.

- Tour: Check to enable a custom sequence mode when video loss occurs on the selected channel. Then click the channels you would like to display in the custom sequence mode.

- Buzzer: Check to enable the system buzzer when video loss occurs on the currently selected channel.

1. Click OK to save changes,

16.3.9 Configuring Alarm Input Devices

You can connect alarm input devices such as motion sensors (not included) or glass break detectors (not included) to the system. The system can be cut to triassay recording or take

1. Configure the following to activate an alarm input device:

2. Alarm In: Select the alarm input port the device is connected to.

3. Enable: Check to enable the alarm input device connected to the selected port.

4. Type: Select Normal Open or Normal Close depending on the type of alarm input device you have.

5. Configure the following system responses and parameters for the alarm input device:

6. Period: Click Setup to configure the times of the week when the selected device will be activated. By default, the device will be activated 24/7.

7. Anti-dither: Enter the anti-dither time. After the device triggers, if it triggers again within the anti-dither time, the system continues the event and includes the second activation within the first event, rather than creating a new event.
8. Alarm Out: Check the box to activate alarm output devices (not included) and select the alarm output devices (not included) will be activated when the selected device is triggered.

- Latch: Enter the number of seconds an alarm output device will activate after the selected device is triggered.

- Show Message: Check to enable an on-screen pop-up when the selected device is triggered.

- Send Email: Check to enable email alerts. You must configure email alerts before you will be able to receive them (see 16.3.5 Configuring Email Alerts, page 52).

- Record Channel: Select the channels that will record when the selected device is triggered.

- PTZ Activation: Check to enable PTZ actions when the selected device is triggered (PTZ camera required; not included). Click Setup to select which PTZ actions will be taken by each camera.

- Tour: Check to enable a custom sequence mode when the alarm device triggers. Then click the channels you would like to display in the custom sequence mode.

- Buzzer: Check to enable the system buzzer.

- Snapshot: Check to save a snapshot.

1. Click OK to save changes.

16.3.10 Controlling Alarm Output Devices

To control alarm output devices:

• To enable alarm output devices, select Schedule or Manual for each device you would like to enable. Select Stop to disable the alarm output device. Click OK to save changes.
• To manually disable activated alarm devices, click OK under Alarm Release.

16.3.11 Configuring Hard Drive Warnings

Hard drive warnings will notify you if an issue is detected with the hard drive.

To configure hard drive warnings:

1. From the Main Menu, click ✗ and then click Event>Warning>HDD.

Network External Type: 500 MHz Windows Open Out: 1200 MHz Open Messages: 1200 MHz Send Email OK Cancel Apply

1. Under Event Type, select the hard drive event you would like to configure.

• No Disk: No hard drive detected
- Disk Error: A hard drive error has been detected.
- Disk Full: The hard drive is full or almost full. You can enter the percentage of disk space remaining that will trigger a warning under Less Than (e.g., when less than 10% of the hard drive is empty, trigger a warning). Disk Full warnings will not occur overwrite is enabled.

Using the Main Menu16

To configure network warnings:

1. From the Main Menu, click ✕ and then click Event>Warning>Network.

VIEW AVGMENT View Mode: 300% View Color: View Smooths: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Colors: View Light Colors: View Light Colors: View Light Colors: View Light Colors: View Light Colors: View Light Colors: View Light Colors: View Light Colors: View Light Colors: View Light Colors: View Light Colors: View Light Colors: View Light Colors: View Light Colors: View Light Colors: View Light Colors: View Light Colors: View Light Colors: View Light Colors: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Color: View Light Category: View Light Category: View Light Category: View Light Category: View Light Category: View Light Category: View Light Category: View Light Category: View Light Category: View Light Category: View Light Category: View Light Category: View Light Category: View Light Category: View Light Category: View Light Category: View Light Category: View Light Category: View Light Category: View Light Category: View Light Categories: - View Light Categories: - View Dark Categories: - View Dark Categories: - View Dark Categories: - View Dark Categories: - View Dark Categories: - View Dark Categories: - View Dark Categories: - View Dark Categories: - View Dark Categories: - View Dark Categories: - View Dark Categories: - View Dark Categories: - View Dark Categories: - View Dark Categories: - View Dark Categories: - View Dark Categories: - View Dark Categories: - View Dark Categories: - View Dark Categories: - View Dark Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View White Categories: - View White Categories: - View White Categories: - View White Categories: - View White Categories: - View White Categories: - View White Categories: - View White Categories: - View White Categories: - View White Categories: - View White Categories: - View White Categories: - View White Categories: - View White Categories: - View White Categories: - View White Categories: - View White Categories: - View White Categories: - View White Categories: - View White Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Black Categories: - View Red Categories: - View Red Categories: - View Red Categories: - View Red Categories: - View Red Categories: - View Red Categories: - View Red Categories: - View Red Categories: - View Red Categories: - View Red Categories: - View Red Categories: - View Red Categories: - View Red Categories: - View Red Categories: - View Red Categories: - View Red Categories: - View Red Categories: - View Red Categories: - View Red Categories: - View Red Categories:

1. Under Event Type, select the event type you would like to configure.

2. Net Disconnection: The system has lost connection to the network.

3. IP Conflict: More than one device on your network has the same IP address.
   • MAC Conflict: More than one device on your network has the same MAC address.

4. All: Configure responses for all network events.

5. Configure the following for the selected event type:

• Alarm Out: Activate selected alarm out devices. Use Latch to select the number of
seconds the alarm out device will be activated.
- Enable: Check to enable the selected event type.
• Show Message: Check to show a popup message when the selected event occurs.
- Send Email: Check to enable email alerts. You must configure email alerts before
you will be able to receive them (see 16.3.5 Configuring Email Alerts, page 52).
- Buzzer: Check to activate the system buzzer.

1. Click OK to save changes.

Using the Main Menu16

1. Configure the schedule as needed:

SAMSUNG R - 100% R - 100% R - 100% R - 100% R - 100% R - 100% R - 100% R - 100% R - 100% R - 100% R - 100% R - 100% R - 100% R - 100% R - 100% R = 1.0 R = 2.0 R = 3.0 R = 4.0 R = 5.0 R = 6.0 R = 7.0 R = 8.0 R = 9.0 R = 10.0 R = 11.0 R = 12.0 R = 13.0 R = 14.0 R = 15.0 R = 16.0 R = 17.0 R = 18.0 R = 19.0 R = 20.0 R = 21.0 R = 22.0 R = 23.0 R = 24.0 R = 25.0 R = 26.0 R = 27.0 R = 28.0 R = 29.0 R = 30.0 R = 31.0 R = 32.0 R = 33.0 R = 34.0 R = 35.0 R = 36.0 R = 37.0 R = 38.0 R = 39.0 R = 40.0 R = 41.0 R = 42.0 R = 43.0 R = 44.0 R = 45.0 R = 46.0 R = 47.0 R = 48.0 R = 49.0 R = 50.0 R = 51.0 R = 52.0 R = 53.0 R = 54.0 R = 55.0 R = 56.0 R = 57.0 R = 58.0 R = 59.0 R = 60.0 R = 61.0 R = 62.0 R = 63.0 R = 64.0 R = 65.0 R = 66.0 R = 67.0 R = 68.0 R = 69.0 R = 70.0 R = 71.0 R = 72.0 R = 73.0 R = 74.0 R = 75.0 R = 76.0 R = 77.0 R = 78.0 R = 79.0 R = 80.0 R = 81.0 R = 82.0 R = 83.0 R = 84.0 R = 85.0 R = 86.0 R = 87.0 R = 88.0 R = 89.0 R = 90.0 R = 91.0 R = 92.0 R = 93.0 R = 94.0 R = 95.0 R = 96.0 R = 97.0 R = 98.0 R = 99.0 R = 100.0

• Check Continuous, MD (motion detection), Alarm, or Alarm & MD to select the recording type you would like to configure.
• Click and drag on each day to customize the recording schedule. The schedule is set up as a grid, which each block representing one hour.
• Click next to All to link the recording schedules for all days. The icon for a day changes to when days are linked. You can also click the boxes next to individual days to link them to each other. If the recording schedule is linked, changes made to one of the days will apply to every day that is linked.
• Click 📋 to disable all recording of the selected type on the selected day.

• Click 🎨 If you need to set a more precise schedule down to the minute.

• Click OK to save changes.

16.3.15 Configuring Pre-Recording

The system can pre-record video when motion detection events occur.

16.3.16 Configuring the Snapshot Schedule

You can set a schedule for recording snapshots from the cameras.

To set up the snapshot schedule:

1. From the Main Menu, click and then click Storage>Schedule>Snapshot.

SCHEDULE ICE MANAGER RECORD Panel Current Max Autobox All 5x 5y 5z 5x 5y 5z 5x 5y 5z 5x 5y 5z Default Copy OK Cancel Apply

1. Under Channel, select the channel you would like to configure or select All.

2. Configure the schedule as needed:

3. Check Continuous, MD (motion detection), Alarm, or Alarm & MD to select the re-
   cording type you would like to configure.

4. Click and drag on each day to customize the recording schedule. The schedule is set up as a grid, which each block representing one hour.
5. Click next to All to link the recording schedules for all days. The icon for a day changes to when it is linked. You can also click the boxes next to individual days to link them to each other. If the recording schedule is linked, changes made to one of the days will apply to every day that is linked.

Using the Main Menu16

To configure holidays:

1. From the Main Menu, click ✕ and then click Setting>General>Holiday.

BIPACT BIPACT BIPACT BIPACT BIPACT BIPACT OK OK

1. Click Add New Holidays.

2. Configure the following:

Add New Modeling Add New Power Settings Clear Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Mode Show Type: Show Type: Show Type: Show Type: Show Type: Show Type: Show Type: Show Type: Show Type: Show Type: Show Type: Show Type: Show Type: Show Type: Show Type: Show Type: Show Type: Show Type: Show Type: Show Type: Show Type: Show Type: Show Type: Show Type: Show Type: Show Type: Add New Cancel

• Holiday Name: Enter a name for this holiday

Using the Main Menu16

1. From the Main Menu, click ✕ and then click Storage>HDD Manager.

SINEMA HKEY MANAGER REDAVING Name: 1 Type: Type Date: 01/17/2014.03 Status: Normal Date: 01/17/2014.03 OK Cancel Apply 下一步 Cancel OK Cancel Apply

1. Select the hard dive you would like to format and then click Format. Click OK to confirm.

2. Click OK to save changes. The system will restart to complete the formatting process.

16.3.19 Configuring Hard Drive Type

The system supports the following hard drive types:

- Read-write HDD: Normal recording hard drive.

- Read-only HDD: The system can playback data from this hard drive, but it will not record to it.

- Mirroring HDD: The hard drive will be used for mirror recording only. You must set up mirroring recording before this feature will work.

To set the hard drive type:

1. From the Main Menu, click X and then click Storage>HDD Manager.

Using the Main Menu16

1. Power up the eSATA hard drive enclosure first. Then power up the system.

2. Once the system is powered up, open the Main Menu and click and then click Storage>HDD Manager. The eSATA hard drives will be shown below the hard drives that are installed inside the system (SATA).

1. Click on the eSATA hard drive in the list. Click Format.

C:\WINDOWS\CAD MUNGER HKEY کUMBER MOUNTS C:\WINDOWS\CAD MUNGER C:\WINDOWS\CAD MUNGER C:\WINDOWS\CAD MUNGER C:\WINDOWS\CAD MUNGER C:\WINDOWS\CAD MUNGER C:\WINDOWS\CAD MUNGER C:\WINDOWS\CAD MUNGER C:\WINDOWS\CAD MUNGER C:\WINDOWS\CAD MUNGER C:\WINDOWS\CAD MUNGER C:\WINDOWS\CAD MUNGER C:\WINDOWS\CAD MUNGER

Using the Main Menu16

set to record cameras in parallel to both the recording hard drive and the mirror hard drive. This way, the footage is automatically backed up if the recording hard drive fails.

How hard drive mirroring works:

graph TD
    A["1"] --> B["2"]
    A --> C["3"]

1. Security system.

2. Primary hard drive.

3. Mirror hard drive.

NOTE

• The mirror hard drive must be as large or larger than primary hard drive to backup all recording
• HDD mirroring begins from when mirror hard drive is installed and configured.
• Two hard drives must be installed in the system to use HDD mirroring. For details on installing hard drives, see 25 M4400 Series Hard Drive Installation, page 167.

To set up hard drive mirroring:

1. From the Main Menu, click X and then click Storage>HDD Manager.
2. Click the Type drop-down under the second hard drive and select Mirror HDD.

Using the Main Menu16

1. Under Channel, select the channel you would like to enable for mirror recording, then check Mirroring. Repeat the process for any additional channels.

COMPRESS LOGI MANAGER NET ACCOUNT RETURN Balance 100% Balance 100% Balance 100% Balance 100% Balance 100% Balance 100% Balance 100% Balance 100% Balance 100% Balance 100% Balance 100% Balance 100% Balance 100% Balance 100% Balance 100% Balance 100% Balance 100% Balance 1 Balance 1 Balance 1 Balance 1 Balance 1 Balance 1 Balance 1 Balance 1 Balance 1 Balance 1 Balance 1 Balance 1 Balance 1 Balance 1 Balance 1 Balance 1 Balance 1 Balance 1 Balance 1 Balance 1 Balance 1 Balance 1 Balance 1 Balance 1 Balance 1 Balance 1

1. Click OK to save changes.

16.3.22 Configuring General System Settings

You can use the General menu to configure miscellaneous system settings.

To configure general settings:

1. From the Main Menu, click ✕ and then click Setting>General>General.

GENERAL GROUP MIME PROMOTION RUNS Language RAGAR RAGAR RAGAR General Date Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Language Currency Currency Currency Currency Currency Currency Currency Currency Currency Currency Currency Currency Currency Currency Currency

1. Configure the following:

2. Device Type: Shows the model number of your system.
   • Device No.: Select the remote control address of the system. See 9.1 Setting the
   Remote Control Address, page 16.

3. Language: Set the system languages. Available options are English, French, and Spanish.
   • Video Standard: Select NTSC (North America) or PAL (Europe).
4. HDD Full: Select Overwrite for the system to overwrite the oldest recordings when the hard drive is full or select Stop Record for the system to stop recording when the hard drive is full.
5. Pack Duration: Select the length (in minutes) of video files stored on the system. For example, if this is set to 30 minutes, the system will create a new video file for each 30 minutes of continuous recording.
6. Instant Playback: Select the amount of time (in minutes) the system will go back when instant playback is activated in live view.
7. Auto Logout: Select the idle time (in minutes) before the system will logout the current user.
8. Navigation Bar: Check to enable the Navigation Bar that comes up when you left click in live view.
9. Startup Wizard: Check to enable a setup wizard when you start up the system.

10. Mouse Speed: Use the slider to adjust the mouse speed.

11. Click OK to save changes.

16.3.23 Setting the Monitor Resolution (Display)

The Display menu allows you to configure the systems monitor resolution and other display settings.

To set the monitor resolution:

1. From the Main Menu, click × and then click Setting>Display>Display.

To configure other display settings:

1. From the Main Menu, click ✗ and then click Setting>Display>Display.

DISPLAY DISPLAY R325 FAT POST-BOOK ACCOUNT Config Display CONFIG 1 CONFIG 2 Preview Preview Sub Tempency: 0% Time Display: Resolution: 1.25V-2.5 Channel Display: Image Distance: Default OK Cancel Apply

1. Configure the following:

2. Transparency: Select the menu transparency.
   • Time Display: Check to show the time on the monitor.

3. Channel Display: Check to show the channel names on the monitor.

4. Image Enhance: Check for the system to digitally improve the video quality on the live display. This setting does not affect recordings.

5. Click OK to save changes.

16.3.24 Configuring RS232 for a PTZ Keyboard

You can use the RS232 connector on the system to connect to a FLIR PTZ keyboard (not included) via RS232.

NOTE When configuring your PTZ keyboard, the RS232 address of your system is set under Device No. in the Main Menu: General-General menu.

1. Configure the following:

• Function: Select Netkeyboard.
- Baud Rate: Select a baud rate that is compatible with your PTZ keyboard.
- Data Bits: Select a data bits setting that is compatible with your PTZ keyboard.
- Stop Bits: Select a stop bit setting that is compatible with your PTZ keyboard.
- Parity: Select a parity setting that is compatible with your PTZ keyboard.

1. Click OK to save changes.

16.3.25 Saving Your System Configuration to a USB Thumb Drive

The system allows you to save your current system configuration to a USB thumb drive (not included). This is useful if you want to backup your current settings.

NOTE

This function only saves settings created in system menus. It does not save or backup any video.

To save your system configuration to a USB thumb drive:

1. Insert a USB thumb drive (not included) into one of the USB ports.

2. From the Main Menu, click ✗ and then click Setting>Config Backup.

Using the Main Menu16

1. From the Main Menu, click 📁 and then click Setting>Config Backup.

TITLE MODEL TYPE FORMATS FATIANT RISCELL RISCELL RISCELL RISCELL RISCELL RISCELL RISCELL RISCELL RISCELL RISCELL RISCELL RISCELL RISCELL RISCELL RISCELL RISCELL RISCELL RISCELL RISCELL RISCELL RISCELL RISCELL RISCELL RISCELL RISCELL RISCell RisCell RisCell RisCell RisCell RisCell RisCell RisCell RisCell RisCell RisCell RisCell RisCell RisCell RisCell RisCell RisCell RisCell RisCell RisCell RisCell RisCell RisCell RisCell RisCell RisCell RiSCell RiSCell RiSCell RiSCell RiSCell RiSCell RiSCell RiSCell RiSCell RiSCell RiSCell RiSCell RiSCell RiSCell RiSCell RiSCell RiSCell RiSCell RiSCell RiSCell RiNCell RiNCell RiNCell RiNCell RiNCell RiNCell RiNCell RiNCell RiNCell RiNCell RiNCell RiNCell RiNCell RiNCell RiNCell RiNCell RiNCell RiNCell

1. Under Device Name, select the USB device.
2. Click the folder with the configuration files you would like to restore. Configuration file folders are labeled "Config" and then the time and date the configuration was saved (e.g. Config_20140425103727).
3. Click IMPORT to restore the system configuration.
4. Click OK to confirm. The system will restart to complete the operation.

16.3.26 Setting the System to Factory Defaults

The Default menu allows you to reset the system to factory default settings.

To reset the system to factory default settings:

1. From the Main Menu, click and then click Setting>Default.

Using the Main Menu16

1. Extract the firmware file and copy the firmware to a blank USB thumb drive.

NOTE

Do not have any folders on the USB thumb drive—just the firmware file.

1. Insert the USB thumb drive to a USB port on the system.

2. Right-click and then click Main Menu. Click >Setting>Upgrade.

STRAW SINFA FLEX RATI COLDEN CONFIGURE COLDEN CONFIGURE OK OK

1. Click Start.

2. Select the firmware file on the USB drive and click Start.

WARNING

DO NOT POWER OFF THE SYSTEM OR DISCONNECT THE POWER CABLE DURING FIRM-WARE INSTALLATION

Using the Main Menu16

16.4 Shutdown

Use the Shutdown menu to shutdown, restart, or log out of the system.

To access the Shutdown menu:

1. From live view, right-click and select Main Menu.
2. Enter the system User Name (default: admin) and Password (default: 000000) and click OK.

1. Click >Shutdown.
2. Select one of the following:

SHUTDOWN Shutdown Logout Reboot

• Logout: Log out the account that is currently active.
• Shutdown.
• Restart.

Connecting to Your System Over the Internet on PC or Mac

This system features connectivity using the exclusive FLIR Cloud™. This cloud-enabled service allows for Internet connectivity without requiring any network configuration. Up to 3 devices may connect to the system at the same time.

NOTE • Except where noted, the PC and Mac instructions in this section are the same. • For smartphone/tablet setup, see 19 Connecting to your System Using Smartphone or Tablet Apps, page 105. • For the latest list of supported apps and devices, visit www.llirsecurity.com/pro.

FLIR 2024-01-25 2024-01-26 2024-01-25 2024-01-26 2024-01-25 2024-01-26 2024-01-25 2024-01-26 2024-01-25 2024-01-26 2024-01-25 2024-01-25 2024-01-26 2024-01-25 2024-01-25 2024-01-26 2024-01-25 2024-01-25 2024-01-26 2024-01-25

17.1 System Requirements

Your system must meet the system requirements below:

Description Requirement
CPU Core 2 Duo 3.0GHz

1. Reconnect the power adapter to power the system back on.

graph LR
    A["Internet\n(not required for local viewing)"] --> B["Router"]
    C["Computer"] --> B
    B --> D["Security System\n(may not be exactly as shown)"]

17.3 Step 2 of 3: Obtain the system's Device ID

The Device ID is a unique code that allows your system to handshake with FLIR Cloud™ servers for a secure connection over the Internet.

To find the Device ID:

1. The Device ID is located on a sticker on the system.

Device ID: xxxxxxxxxx

1. Write down the Device ID of the system.

17.4 Step 3 of 3: Connect to the System Over the Internet

1. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login.

FLIR Cloud User NAME: admin Password: ****** Belarusian Password { Login } { Fail }

1. Click Add Device.

FLIR audio 文件(F) 100% 200% 300% 400% 500% 600% 700% 800% 900% 1000% 1100% 1200% 1300% 1400% 1500% 1600% 1700% 1800% 1900% 2000% 2100% 2200% 2300% 2400% 2500% 2600% 2700% 2800% 2900% 3000% 3100% 3200% 3300% 3400% 3500% 3600% 3700% 3800% 3900% 4000% 4100% 4200% 4300% 4400% 4500% 4600% 4700% 4800% 4900% 5000% 5100% 5200% 5300% 5400% 5500% 5600% 5700% 5800% 5900% 6000% 6100% 6200% 6300% 6400% 6500% 6600% 6700% 6800% 6900% 7000% 7100% 7200% 7300% 7400% 7500% 7600% 7700% 7800% 7900% 8000% 8100% 8200% 8300% 8400% 8500% 8600% 8700% 8800% 8900% 9000% 9100% 9200% 9300% 9400% 9500% 9600% 9700% 9800% 9900% 100

Add Device Adjust Info Device Name: H2 System Group Name: Default Group Type: GWR Device ID: dev58495-0001 Circuit Part: 35000 User Name: admin Pacnout: ****** Enter Info Device Information Serial Number: Video Input: Alters Output: Alters Input: Alters Output: Add More Add Cancel

5.1. Device Name: Choose a name for your system of your choice.
5.2. Device ID: Manually enter the Device ID printed on the label.
5.3. Client Port: Enter the Client Port (default: 35000).
5.4. User Name: Enter the system User Name (default: admin).
5.5. Password: Enter the system Password (default: 000000)

1. Click Add. If this is the first time you are connecting, you will be prompted to change the system password.

1. Click and drag Default Group to the display window to open your cameras in live view.

FLIR Cloud FLIR Cloud FLIR Cloud

Congratulations! You can now connect over the Internet to view and playback video on your computer.

Screenshot of a video editing interface showing four sequential frames of a vehicle scene with Chinese text labels.

Using FLIR Cloud™ Client for PC or Mac

FLIR Cloud™ Client allows you to connect to multiple systems from a PC or Mac.

18.1 Home Page

The Home Page allows you to access all the tabs within the software. Each tab allows you to access different features.

FLIR (Local) 14:09:29 2014-08-09 C:\Users\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Location C:\Users\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Local\Location C:\Urban 1365 C:\Urban 1365 C:\Urban 1365 C:\Urban 1365 C:\Urban 1365 C:\Urban 1365 C:\Urban 1365 C:\Urban 1365 C:\Urban 1365 C:\Urban 1365 C:\Urban 1365 C:\Urban 1365

To open tabs:

Click a tab from the Home Page to open it or click the button at the top of the screen from within any tab to open a new tab.

18.2 Live View

The Live View tab is where you can view live video from connected systems.

To view live video from a system:

1. Click 📄 and then click to create a Live View tab.

2. Click and drag a DVR, NVR, group, or individual camera to open live video. To access individual camera, you can click + to expand groups or customs

18.2.1 Live View Controls

FLIR Cloud ① ② ③ ④ ⑤ ⑥ ⑦

1. Live display: Double-click to expand the area. Right-click to access additional options. Hold the mouse over the display area to access the camera toolbar.

Camera toolbar:

Sub Stream(205kbps, 352*240) ① ②③④⑤⑥⑦⑧

1.1. Streaming quality: Shows the bitrate and resolution for the stream, and shows if display is showing the Sub Stream or Main Stream.
1.2. Manual recording: Click to start/stop manual recording.
12 Snapshot: Click to save a snapshot

1. Full-screen: Click to open full-screen mode. Press ESC to exit full-screen mode.
2. Save view: Click to save the current display layout and open cameras as a view. Then enter a name for the view.
3. Start/stop tour: Click to start the tour. During the tour the client will cycle through all saved views every few seconds. Click again to stop the tour.
4. PTZ Controls: Controls for PTZ cameras (not included). See 18.3 Controlling PTZ Cameras, page 82 for details.
5. View: Click View to access view menu. Then double-click on a view to open it in the display area.

1. Devices: Shows a list of groups, cameras, and systems connected to the client. Drag items to the display area to open live video. Right-click to view additional options.

18.2.2 Opening Live View in Multiple Monitors

If your computer has multiple monitors, you can open more than one Live View tab and move them to secondary monitors. This allows you to monitor cameras on multiple monitors at the same time.

NOTE Using multiple monitors significantly increases the amount of computing resources necessary to run application and may affect performance.

1. Click and drag the tab outside of the client window to create a new window. You can drag the window to one of the secondary monitors.

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18.3 Controlling PTZ Cameras

If you have PTZ cameras (not included), you can control them using the client.

NOTE

PTZ controls:

Control panel interface with labeled buttons and a central circular dial indicator

1. Open menu: Click to open camera OSD menu controls. This feature may not be supported for all camera models.
2. Move camera: Click the arrows to move the camera. Click to open dynamic zoom mode. Then click and drag in the video area to zoom in the camera on an area.
3. Zoom +/-: Click to zoom the camera in and out.
4. Focus +/-: Click to increase/decrease the focus.
5. Ins +/- Click to increase/decrease the Ins.
6. Advanced: Click to access advanced PTZ controls.

18.3.1 PTZ Presets

Presets will save a camera position for quick retrieval.

To add presets:

1. Select the number of the preset you would like to add.

1 8 Preset 1 Input name

1. Move the camera to the desired position.

2. Click to save the current position as a preset.

To go to a saved preset:

1. Select the preset number from the list or click to go to the currently selected preset.

18.3.2 PTZ Tours

Tours will cycle through a set of presets.

To configure a PTZ tour:

1. Click ▼ to open the Advanced controls. Select Tour.

2. Click

1. Use the chart to select which presets you would like to include in the tour and the order of presets.

User Lab Open 10: 1 Close Text Power Save Operation 1 50 30 OK Cancel

• Preset: Select the preset number.
• Time(s): Enter the time in seconds the camera will remain on the selected preset.

• Operation: Click + to add a preset to the tour. Click to delete a preset from the tour.

• Click OK to save changes.

To run a PTZ tour:

1. Select the tour number and click

18.3.3 PTZ Pattern

Patterns automatically cycle the camera between two positions.

To create a pattern:

1. Click ▼ to open the Advanced controls. Select Pattern.
2. Select the number of the pattern you would like to set up.

18.3.4 PTZ Scan

Scan automatically cycles between a left and right point.

To set up scan mode:

1. Click ▼ to open the Advanced controls. Select Scan.

1. Move the camera to the desired left position and click.
2. Move the camera to the desired right position and click.

To run scan mode:

1. Click

18.3.5 PTZ Pan

Pan makes the camera continuously pan 360°.

To run Pan mode:

1. Click ▼ to open the Advanced controls. Select Pan.
2. Click ▼

18.4 Playback

To playback video:

1. Check the channels you would like to play back from in the Device List.
2. Under Type, check the file types you would like to search for.

• All: All recordings.
• General: Continuous recordings.
• MD: Motion recordings.
- Alarm: Alarm recordings. Your system must support alarm devices (not included) to use this feature.

1. Under Stream, select Main Stream to search for Main Stream recordings (high qual-
   ity) or Sub Stream to search for Sub Stream recordings (smaller file size).
2. Select the start time and end time for your search under From and To. You may not
   search more than 24 hours of video.
3. Click Search. Wait for the client to find video saved to the system.
4. Click inside the play back bar to start playback.

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18.5 Playback Controls

FLIR Cloud 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18

1. Display area: Double-click to expand/return to split-screen mode. Hold the mouse over the display area to open the camera toolbar.

• Snapshot: Click to save a snapshot.
  • Digital zoom: Click to enable digital zoom mode. Then click and drag to zoom

• Download list: Click to see a list of files you have downloaded and the progress of files that are currently downloading.

• Search: Search for video on the selected channels based on the search parameters you set.
• Device list: Select the channels you would like to search or playback video from.

18.6 Downloading Video to your Computer Hard Drive

You can download video to your computer hard drive to save important events or share them. It is recommended to download video of important events as soon as possible to ensure they are not overwritten by new recordings.

NOTE

PC Users: You may need to run FLIR Cloud™ Client as an administrator to download files to your hard drive.

To download video files:

1. Start playing back video using the steps in 18.4 Playback, page 86.
2. Click to start a video clip at the current playback time. Click to stop the video clip.
3. Configure the following save options:

• Path: Use the default save folder or click Browse to select a different folder.
• File Format: Select Original Format to save to .dav format (requires the video player). Select AVI to save files to .avi format (can be played in VLC Media Player).

NOTE

To retrieve downloaded video files:

- PC Users: Browse to the folders listed in General>File.

- Mac Users: Browse to the folders listed in General>File. To get to the default location, open Applications in Finder, right click on FLIR Cloud Client and select Show Package Contents. Then, navigate to the desired folder.

18.7 Alarm

The Alarm menu allows you to view a list of alarms received by the client software.

NOTE

You must set up alarms in the Alarm CFG menu before they will appear in this list. See 18.12 Alarm CFG, page 95 for more details.

To access Alarms:

and then click

Alarm menu overview:

FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud

1. Options: Check to enable the following:

2. Display Link Video: Open live video to monitor alarms on a continuous basis.

3. Display Overlay Window: Show the overlay controls. They allow you to enable/disable sound alerts and quickly jump back to the Alarm menu from another tab.

- Pause Refresh: Stop refreshing the live video in the video popup.

18.8 Log

The Log menu allows you to view logs for the client software or to view logs for connected systems.

To access logs:

To view client logs:

1. Click Client Log to view logs for the client software.

FLIR 文件(F) 编辑(E) 查看(V) 工具(T) 帮助(H) 新建(N) 打开(O) 保存(S) 重命名(M) 粘贴(P) 重命名(R) 复制(C) 粘贴(P)... Ctrl+O Ctrl+P Ctrl+Q Ctrl+R Ctrl+S Ctrl+T Ctrl+U Ctrl+V Ctrl+W Ctrl+X Ctrl+Y Ctrl+Z Ctrl+A Ctrl+B Ctrl+C Ctrl+D Ctrl+E Ctrl+F Ctrl+G Ctrl+H Ctrl+I Ctrl+J Ctrl+K Ctrl+L Ctrl+M Ctrl+N Ctrl+O Ctrl+P Ctrl+Q Ctrl+R Ctrl+S Ctrl+T Ctrl+U Ctrl+V Ctrl+W Ctrl+X Ctrl+Y Ctrl+Z Ctrl+A Ctrl+B Ctrl+C Ctrl+D Ctrl+E Ctrl+F Ctrl+G Ctrl+H Ctrl+I Ctrl+J Ctrl+K Ctrl+L Ctrl+M

1. Click Device Log to view logs from connected systems.

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1. Configure the following:

2. Start Time/End Time: Select the start and end times to search for logs.

3. Log Type: Select the type of logs to search for.
   • Device Name: Select the system you would like to view logs from.

4. Click Search.

18.9 E-map

E-Map allows you to place cameras over a still image. For example, you can use the E-Map to create a virtual map of your cameras over a floor plan of your home or business.

To create an E-map:

1. Click and then click

2. Click Add Map.

1. Configure the following:

Add Map Name: Home Picture: Direction Adj. No Describe: Four plan of the image. Save Cancel

• Name: Enter a name for your e-map of your choice.
  • Picture: Click File and then select a .png, .bmp, or .jpg image on your computer to
  use as the e-map.

• Describe (optional): Enter a text description of the e-map.

• Click Save.

• Click Edit to edit the e-map.

FLIR

1. Double-click cameras on the map to open live video.

FLIR

18.10 Devices

The Devices menu is where you can manage systems connected to the client software.

To access the Devices menu:

- Click and then click

Devices overview:

FLIR ① ② ③ ④

1. Edit: Edit the connection details for the system.

18.11 Device Config

The Device Config menu allows you to remotely configure settings for connected systems.

To access the Device Config menu:

- Click and then click

- Click on a system in the device list to see the settings available for that system and their configure settings as needed.

The settings available depend on the model of system you have.

18.12 Alarm CFG

The Alarm CFG menu allows you to configure alarms for the client software. The client software will alert you by popping up live video and playing sound alerts.

NOTE

1. In the Alarm sources menu, you set up the parameters that trigger the alarm.

Screenshot of a software interface showing a dropdown menu with options like 'OK', 'Cancel', and 'Help', alongside a toolbar with icons and text labels.

• Under Alarm Type, select the alarm type that will trigger an alarm. For example, you can select Motion Detect for the alarm to be triggered by motion.
• Select the systems or channels you would like to trigger an alarm. Continuing the example, if CAM 1 is selected, the alarm will be triggered if there is motion on CAM 1.

• Click Next.

• In the Alarm link menu, you set up the responses to alarms. Select the channels that will pop up or alarm out devices (not included; not all systems support alarm out devices) that will be triggered by an alarm.

For each channel selected, configure the following:

Screenshot of a software interface showing a media editing panel with file list and playback controls

• Video: Pop up a window with live video from the selected channel, like the one below.

Screenshot of a video editing software interface showing a black-and-white photo of a car parked on a road, with no visible text or symbols in the main image area.

• Record: Record video from the selected channel.

To manage alarms:

FLIR ① ② ③ ④ ⑤ ⑥ ⑦ ⑧

1. Export: Export current list of alarms as an xml file.
2. Import: Import list of alarms.
3. Delete: Delete selected alarm.
4. Add: Add new alarm.
5. Alarms.
6. On/off: Click to enable/disable alarm.
7. Delete: Click to delete alarm.
8. Edit: Click to edit alarm settings.

18.13 Tour & Task

The Tour & Task menu is where you can set up custom views for the system. You can also set up tours, which sets the client to automatically cycle through views.

To start a tour:

- Click in Live View to start a tour. The live view will automatically cycle through all venue you have got up in the Tour & Task menu. Click again to stop the tour.

1. Under Name, enter a name for your view.
2. Under Stay Time, enter the number of seconds the view will be shown before the client switches to the next view.
3. Select the split-screen mode you would like to use for the view and then click and drag channels to the empty grid areas to select channels to be shown in the view.

Empty Empty Empty

1. Click Save to save the view. Or click Add More to save the view and create another view.

18.14 Account

The Account menu is where you can set up user accounts and passwords for the client software. To simplify management, you can group user accounts according to role. A role determines the permissions an individual user account can have.

To access the account menu:

18.14.1 Managing User Accounts

To create a user account:

1. Click Add.

1. Configure the following settings for the user account:

AutoForm File Name: 123-01-01 123-01-02 123-01-03 123-01-04 123-01-05 123-01-06 123-01-07 123-01-08 123-01-09 123-01-10 123-01-11 123-01-12 123-01-13 123-01-14 123-01-15 123-01-16 123-01-17 123-01-18 123-01-19 123-01-20 123-01-21 123-01-22 123-01-23 123-01-24 123-01-25 123-01-26 123-01-27 123-01-28 123-01-29 123-01-30 123-01-31 123-01-32 123-01-33 123-01-34 123-01-35 123-01-36 123-01-37 123-01-38 123-01-39 123-01-40 123-01-41 123-01-42 123-01-43 123-01-44 123-01-45 123-01-46 123-01-47 123-01-48 123-01-49 123-01-50 123-01-51 123-01-52 123-01-53 123-01-54 123-01-55 123-01-56 123-01-57 123-01-58 123-01-59 123-01-60 123-01-61 123-01-62 123-01-63 123-01-64 123-01-65 123-01-66 123-01-67 123-01-68 123-01-69 123-01-70 123-01-71 123-01-72 123-01-73 123-01-74 123-01-75 123-01-76 123-01-77 123-01-78 123-01-79 123-01-80 SINCE CANCEL

- User Name: Enter a user name for the account.

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To delete a user account:

1. Click next to the user account you would like to delete. Click OK to confirm.

18.14.2 Managing Roles

Roles make it easier to manage user accounts by determining the permissions an individual user account can have. By default, a new user account is given all the permissions of the role they are assigned to.

To create a role:

1. Click the Role tab.
2. Click Add.

1. Configure the following settings for the role:

To delete a user account:

1. Click ✗ next to the role you would like to delete. Click OK to confirm.

18.15 General

The General menu is where you can configure application settings for the client software.

To access the General menu:

- Click and then click

18.15.1 Basic

The Basic menu contains general settings for the client software.

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The Basic menu contains the following settings:

• Log Saved Time: Select the number of days you would like the client to save log
• Instant Playback Time: Select the number of minutes the system will go back when you start an instant playback.

FLIR Name: 1234 Sub-Process Control Parameters: 0.0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 Parameters: 1.56789888888888888888888888888888888888888888888888888888888888888888888888888888888888888888888 Parameters: 1.567898888888888888888888888888888888888888888888888888888888 Parameters: 1.5679999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999 Parameters: 1.5671111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111

The File menu contains the following options:

• Snapshot Path: Click Browse to select the default folder to save snapshots.
• Record Path: Click Browse to select the default folder to save video recordings.
• Config Path: Click Browse to select the folder where the client will save software con-
  fig files

NOTE

Click Save to save setting changes.

PC Users: You may need to run the client software as admin to save files to enable snapshot or video recording.

18.15.3 Alarm Prompt

The Alarm Prompt menu allows you to configure audio alerts. The client will play audio alerts when events occur. You can replace the default sounds with any .wav file.

NOTE

You must configure alarms in the Alarm CFG menu before the client will play alarm sounds.

• Motion Detect: Select or preview the sound that will play for motion detection.
  • Video Loss: Select or preview the sound that will play for video loss alarms.
• Disk Full: Select or preview the sound that will play for disk full alarms.
• Disk Error: Select or preview the sound that will play for disk errors.
• External: Select or preview the sound that will play for external alarms (triggered by
  sensor devices, which may not be supported on all systems).
• E-map flashes when alarm occurs: If the camera has alarms enabled and is added to an e-map, a appears on the e-map when an event occurs.

18.15.4 Version

The Version menu shows you which version of the client software you are using. It is recommended to always run the latest version of the software from www.flirsecurity.com/pro.

FLIR Cloud Client FLIR Cloud Client Cloud Client Microsoft Word Microsoft Word Microsoft Word Microsoft Word Microsoft Word

Connecting to your System Using Smartphone or Tablet Apps

The system is compatible with iPhone, iPad and Android devices.

Platform App Name Get App	From
iPhone/iPad FLIR CloudTM Apple	App Store
Android FLIR CloudTM Google Play	Play Store

See www.flirsecurity.com/pro for the latest list of supported apps and devices.

19.1 iPhone

FLIR Cloud™ is an iPhone app that allows you to remotely view your system.

19.1.1 Prerequisites

• Connect your system to your router using an Ethernet cable (included).
  • Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.

NOTE

For the latest list of supported apps and devices, visit www.flirsecurity.com/pro.

NOTE

The app will ask for permission to send push notifications and to access Photos. It will only send notifications if you enable motion-activated push notifications in the Push Config menu. It needs access to Photos to save snapshots and video clips to the local storage on your mobile device.

19.1.2 Connecting to your System on iPhone

1. Download FLIR Cloud™ for free from the App Store.
2. Tap on the FLIR Cloud™ icon() to start the app.
3. Tap Sign up and enter your email address and password to create a new account.

EXAMPLE 1 Scan Bit Code Register Mode: 2 Frame HD System 3 Display ID: ImPTR-1/4216e8 4 Client Port 35000 5 Transaction admin 6 Password ******** 7 Live View Sub > 8 Print Back Sub > CONNECT

5.1. Tap Scan QR Code and line up the QR code on the top of your system using the camera on your mobile device.

Device ID: xxxxxxxxxxxx 24nm

OR

Under Device ID, manually enter the Device ID printed on the label.

5.2. Name: Choose a name for your system of your choice.
5.3. Client Port: Enter the Client Port (default: 35000).
5.4. User Name: Enter the system's User Name (default: admin).
5.5. Password: Enter the system's Password (default: 000000).

1. Tap Connect. You will be prompted to change the system password.

Live View Overview

Live View ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩

1. Menu: Tap to bring up the Menu.
2. Display Area: Double-tap to open a channel in full screen. Swipe left or right to select a different page of channels.
3. Pages: Shows the number of pages available and highlights the currently selected page.
4. Split: Select the split-screen layout.
5. Snapshot: Tap to take a snapshot from the currently selected channel.
6. Control Bar: Contains the following options. Swipe left or right to access more options.

1. Tap to open PTZ controls.

PTZ Controls

Live View ① ② ③ ④ ⑤

1. Live Display: Swipe to move the camera. Pinch to zoom in/out.
2. Focus: Tap to show focus controls
3. Zoom: Tap to show zoom controls.
4. Iris: Tap to show iris controls.
5. Goto preset: Tap to access preset controls. Then use the sliders to select a preset and then tap the checkmark to goto the preset.

NOTE

Local Files Overview

Mobile app interface screenshot showing a grid of camera settings with numbered annotations pointing to specific locations.

1. Menu: Return to Menu.
2. Files: Tap to open files.
3. File Type: Tap the options to select video files or snapshots.
4. Options: Tap to delete or export files to your device's local storage.

NOTE

Exported snapshots and video files are saved to the Photos app. Video files are saved to MP4 format.

19.1.6 Using Playback Mode on iPhone

You can access recorded video on your system using your iPhone.

NOTE

You must enable Sub Stream Recording to use playback mode on mobile devices.

1. Select the date then the start and end times to playback.

2. Use the on-screen controls to control playback.

Playback Controls

Camera menu interface screenshot showing camera settings with numbered labels and a preview of an indoor setting

4.1. Display Area: Double-tap to open in full-screen.

4.2. Play/pause.

4.3. Time Bar: Tap inside the bar to fast forward or rewind.

4.4. Previous: Select previous video file

4.5. Next: Select next video file.

4.6. Snapshot: Tap to take a snapshot from the selected camera.

4.7. Stop All: Stop playback on all channels.

4.8. Not supported.

4.9. Manual Record: Tap to start/stop recording to your mobile device's local storage.

410 Fast

Your cameras must have motion detection activated to receive push notifications.

To enable Push Notifications:

1. Tap ☐ to access the Menu, and then tap Push Config.
2. Tap the system you would like to configure.

1. Tap Motion Detect and then check each channel you would like to receive push notifications from.

takeaside mydime file on Period(Day) 365 Push type Video Motion Detout Main Lobby Fireplace Main Lobby South Door Main Lobby West Main Lobby East Starwell - East Starwell - West Upper Starwell - East Upper Starwell - West

1. Tap to save changes. You will now receive a notification when one of the selected cameras detect motion.

19.1.8 Using the Event List

The Event List menu shows a list of events that were sent to your device via push notifications.

NOTE

You must configure push notifications before you can use the Event List.

To access the Event List:

- Tap to access the Menu, and then tap Event List.

Connecting to your System Using Smartphone or Tablet Apps

Event List Overview

Event List 12-12 08:10:09 Motion Detect > Channel 11 lakeside.myddins-fir.c... 12-12 08:09:35 Motion Detect > Channel 10 lakeside.myddins-fir.c... 12-12 08:09:25 Motion Detect > Channel 10 lakeside.myddins-fir.c... 12-12 08:08:13 Motion Detect > Channel 9 lakeside.myddins-fir.com

1. Events: Shows the details of each motion detection event. Tap the event to view the video or snapshot.
2. Delete All: Tap to delete all events in the Event List.

NOTE To delete a single event, swipe it to the left and then tap Delete. Event List 12 08:08:23 Motion Detect > Level 9 lakeside myddns-fir.com Delete 12-12 08:08:13 Motion Detect > Channel 9 lakeside myddns-fir.com

1. View: Tap to view the video or snapshot for the selected event.

19.1.9 Using Favorites

Favorites allows you to select a group of cameras as a favorite. You can then quickly bring up the group of cameras in Live View without having to individually select each camera.

To use Favorites:

1. Select the cameras you would like to add to the group to save changes.

High priority HD System CAM 3 CAM 2 CAM 3 CAM 4 CAM 5 CAM 6 CAM 7 CAM 8 > Monochrome shooting tool cam > m0100

NOTE

To delete cameras that have been added to the group, select the group in the group list. Then, swipe left and tap Delete.

To open Favorites in Live View:

1. Tap ☐ to access the Menu, and then tap Live View.
2. Tap, and then tap to open the group.

1. Tap

E-Map No Use

1. Select a .jpg image on your mobile device.
2. Press 📋 and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras.

1. Select the E-Map in the Device List.

Device List E-Map Home Device HD System mountainview 192.166.58.123 COWNE C 750

1. Tap the camera or cameras to select and then tap Connect to open the cameras.

HOME CONNECT

To delete a system:

1. Tap the system you would like to delete.
2. Tap 📄. Tap OK to confirm.

19.1.12 Adding Devices Using an IP or DDNS Address (Advanced)

The app can connect directly to a device via the IP address or DDNS address as an optional advanced connectivity method or for systems that do not support FLIR Cloud™.

Prerequisites:

• The device you are connecting to must be connected to the Internet.
• You must port forward the HTTP Port (default: 80) and Client port (35000) on your router to the device's local IP address.
• To ensure connectivity, it is highly recommended to register for a free DDNS domain to use with your system.
  • For more information on port forwarding and DDNS, visit www.flirsecurity.com/pro.

To add a device using an IP or DDNS address:

1. Tap then + ≡ Live View ← Device List +

1. Configure the following:

EXAMPLE

1. Tap Connect. You will be prompted to change the system password.
2. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on.
3. The app opens in Live View and streams video from your cameras.

19.2 iPad

FLIR Cloud™ is an iPad app that allows you to remotely view your system.

19.2.1 Prerequisites

• Connect your system to your router using an Ethernet cable (included).
• Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.

NOTE

The app will ask for permission to send push notifications and to access Photos. It will only se cations if you enable motion-activated push notifications in the Push Config menu. It needs acc Photos to save snapshots and video clips to the local storage on your mobile device.

19.2.2 Connecting to your system on an iPad

1. Install FLIR Cloud™ for free from the App Store.

2. Tap on the FLIR Cloud™ icon() to start the app.

3. Tap then

4. Tap Device Manager.

5. Tap Add.

EXAMPLE

Setting Current Manager Channel Control Push Active Control File Active Start Control Parameters Configuration Help Start Scanming Register Mode: Device ID Name: HD System Device ID: In6981432965 Stream Port: 20000 User Name: admin Password: ******** Channels: Last Time: New MyBlock: New Start List View

6.1. Tap Start Scanning and line up the QR code on the top of the system using the camera on your device.

Device ID: xxxxxxxxxxxx 3nm

OR

Under Device ID, manually enter the Device ID printed on the label.

6.2. Name: Choose a name for your system of your choice.
6.3. Client Port: Enter the Client Port (default: 35000).
6.4. User Name: Enter the system's User Name (default: admin).

Live View Overview

Camera navigation interface with labeled frames and adjustment knobs

1. Display area: Double-tap to open camera in full screen.
2. Favorites: Slide to select favorites.
3. Disconnect: Disconnect from all open cameras.
4. Add to favorites: Add the current view to favorites.
5. Shapshot: Tap to take a snapshot from the currently selected channel.

NOTE

You can view or share snapshots using the Photos app.

1. Change display view.
2. Not supported.
3. Manual record: Tap to start/stop manual recording from this channel.

4. Not supported.

5. Slide the middle controls to the right to access PTZ controls.

Screenshot of a video editing software interface showing two identical computer monitors with UI controls and a thermal map overlay on the right panel.

PTZ Controls

Screenshot of a computer setup with labeled monitor screens and keyboard, showing numbered UI elements and Chinese text overlays.

NOTE

You must enable Substream Recording to use playback mode on mobile devices.

To use Playback Mode:

1. From Live View tap then
2. In Portrait Mode: Tap +, select the start time and end time for your search, and select the camera you would like to playback.

OR

In Landscape Mode: Select the start time and end time for your search, and drag the camera you would like to playback to the display area.

Security camera interface screenshot showing vehicle detection and surveillance feeds with Chinese labels

1. Use the playback controls.

Playback Controls

Front ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ ⑪

1. Display area: Double-tap to open camera in full screen.
2. Play/pause.
3. Previous file.
4. Disconnect: Disconnect from the currently selected camera.
5. Not supported.
6. Snapshot: Tap to take a snapshot from the currently selected camera.
7. Change display view.
8. Menu.
9. Next file.
10. Time range: Tap to change the range of time shown in the time bar.
11. Time Bar: Tap inside the bar to fast forward or rewind.

NOTE

1. Tap a video file to open it.

Configuration Local File 10.00000000000000000000000000000000000000000000000000000000000000000000000000000000000 12.14.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23 15.14.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23 17.14.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23 19.14.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23 21.14.23.23.23.23.23.23.23.23.23.23.23.23 118/18/18/18/18/18/18/18/18/18/18/18/18/18/18/18/18/18/18/18/18/18/18/18/18/18/18/18/18/18/18/18/18/18/ 16:45:55 155/155/155/155/155/155/155/155/155/155/155/155/155/155/155/155/155/155/155/155/155/155/155/155/ 16:45:55 176/176/176/176/176/176/176/176/176/176/176/176/176/176/176/176/176/176/176/ 16:45:55 199/199/199/199/199/199/199/199/199/199/199/199/199/199/199/199/ 16:45:55 246/446/446/446/446/446/446/446/446/446/446/446/446

To delete videos:

1. Tap Edit.

2. Select the videos you would like to delete and tap

19.2.7 Enabling Push Notifications

You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion. Once you have received a push notification, you can

FUP Cloud FUP Cloud H-System Channel 2 Volume Cloud 2014.03.23 16:15:18 FUP Cloud H-System Channel 1 Volume Cloud 2014.03.23 16:15:09 FUP Cloud H-System Channel 1 Volume Cloud 2014.03.23 16:15:02

NOTE

Your cameras must have motion detection activated to receive push notifications.

To enable Push Notifications:

1. From live view, tap then

1. Tap Push Config.
2. Tap the slider for the system you would like to configure.

1. Tap Motion Detect then check each channel you would like to receive push notifications from.

Configuration Device Manager Electronic Comps Fruit Supply Layer File Recovery Comps Properties Local Comps Help Fruit Supply HD System Period: 50 fps Type: Floads Video Environment Flow CAM 2 CAM 3 CAM 4 CAM 5 CAM 6 CAM 7 CAM 8 Layer Film

1. Under Type, select Playback to attach a video file with each push notification. Or, select Picture to attach a still image of the camera that detected motion.
2. Tap OK to save changes. Whenever the selected cameras detect motion, you will receive a notification.

19.2.8 Using the Event List

The Event List menu shows a list of events that were sent to your device via push notifications.

19.2.9 Using Favorites

Favorites allows you to select a group of cameras as a favorite. You can then quickly bring up the group of cameras in Live View without having to individually select each camera.

To create favorites:

1. In Live View, lap to save the cameras that are currently open as a favorite.

2. Enter a name for the favorite and tap OK.

To open favorites in Live View:

• In Live View, slide the dial to cycle through favorites.

Screenshot of a surveillance camera interface showing four sequential frames with vehicle detection and Chinese text labels.

To edit favorites:

1. From live view, tap then

2. Tao Favorites.

19.2.10 Using the E-Map

E-Map allows you to place cameras over a still image. For example, you can use the E-Map to create a virtual map of your cameras over a floor plan of your home or business.

To add an E-Map:

1. Tap Add.

1. Select a .jpg image file on your mobile device.

Preview Current Post

Unboxed ① ② ③

4.1. Select Image: Select a different image file to use for your E-Map.
4.2. Add Camera: Tap + to select cameras to add to your E-Map. Then drag the
camera to place it on the E-Map.
4.3. Delete E-Map.

1. When you are finished editing the E-Map, tap Save and enter a name for the E-Map to save changes.

To open cameras using the E-Map:

1. In live view, tap + on an empty display window and select the E-Map.

1. Tap a camera from the E-map to open.

Screenshot of a mobile home design interface showing a floor plan with labeled rooms and navigation controls

19.2.11 Using the Device Manager

Device Manager allows you to manage your systems.

To access Device Manager:

1. From live view, tap then
2. Tap Device Manager.
   To delete a system:
3. Tap the system to select it.
4. Tap ☐. Tap Yes to confirm.

• You must port forward the HTTP Port (default: 80) and Client port (default: 35000) on your router to the device's local IP address.
• To ensure connectivity, it is highly recommended to register for a free DDNS domain to use with your system.
• For more information on port forwarding and DDNS, visit www.flirsecurity.com/pro.

To add a device using an IP or DDNS address:

1. Install FLIR Cloud™ for free from the App Store.

2. Tap on the FLIR Cloud™ icon) to start the app.

3. Tap then

4. Tap Device Manager.

5. Tap Add.

Config Manager Design Manager Channel Copy Fruit Copy Level Pro Using local network Favorites Lockering Help Engine Manager

1. Configure the following:

EXAMPLE

6.7. Channel Amount: Enter the number of channels your system has.

1. Tap Start Live View. You will be prompted to change the system password.
2. Enter a new 6 character password and tap OK. This password will be used to log on
   to your system from now on.
3. The app opens in Live View and streams video from all connected cameras.

19.3 Android

FLIR Cloud™ allows you to remotely view your system on Android devices.

19.3.1 Prerequisites

• Connect your system to your router using an Ethernet cable (included).
• Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.

NOTE

For the latest list of supported apps and devices, visit www.flirsecurity.com/pro.

19.3.2 Connecting to your System on Android

1. Download FLIR Cloud™ for free from the Google Play Store.
2. Tap on the FLIR Cloud™ icon() to start the app.
3. Tap Sign up and enter your email address and password to create a new account.
4. Tap then +

1. Configure the following:

5.2. Name: Choose a name for your system of your choice.
5.3. Client Port: Enter the Client Port (default: 35000).
5.4. User Name: Enter the system's Username (default: admin).
5.5. Password: Enter the system's Password (default: 000000).

1. Tap Connect. You will be prompted to change the system password.

2. Enter a new 6 character password and tap OK. This password will be used to log on to

your system from now on.

1. The app opens in Live View and streams video from your cameras.

19.3.3 Live View Interface

You can use FLIR Cloud™ in portrait and landscape mode.

Live View Overview

① ② ③ ④ ⑤ ⑥ ⑦ ⑧

6.1. Quick Playback: Tap to start/stop quick playback.
6.2. PTZ Controls: Open/close PTZ controls. PTZ camera required (not included).
6.3. Streaming Quality: Open/close streaming quality panel.
6.4. Not supported.
6.5. Not supported.
6.6. Not supported.
6.7. Digital Zoom: Tap to activate digital zoom mode. Pinch to zoom in/out.
6.8. Color Settings: Tap to access color controls for the currently selected camera.

1. Manual record: Tap to start/stop manual recording.

2. Access Favorites.

3. Connect/disconnect all: Connect to/disconnect from all previously added cameras.

4. Device List: Tap to open a list of devices. You can use the Device List to open multip systems or cameras at once.

19.3.4 Controlling PTZ Cameras

If you have PTZ cameras (not included), you can control them from the app.

To control PTZ cameras:

1. Tap the display area the PTZ camera is connected to.

2. Tap 📋 to open PTZ controls.

PTZ Controls

1. Iris: Tap to show iris controls.
2. Goto preset: Tap to access preset controls. Then use the sliders to select a preset and then tap the checkmark to goto the preset.

19.3.5 Viewing Snapshots and Videos with Local Files

If you have saved snapshots or videos using the app, you may open them with Local Files To access Local Files:

- Tap to access the Menu, and then tap Local Files.

Screenshot of a surveillance camera interface with numbered UI elements and four video frames showing traffic or vehicle detection.

1. Menu: Return to Menu.
2. Files: Tap to open files.
3. File Type: Tap the options to select video files or snapshots.

4. Options: Tan to share delete or export files to your device's local storage

5. Tap + and select a channel to playback.

Line Preview +

1. Select the date then the start and end times to playback.
2. Use the on-screen controls to control playback.

Playback Controls

Screenshot of a surveillance camera interface showing a room interior with labeled zones and a device, likely from an office or computer system.

19.3.7 Enabling Push Notifications

You can have the app send push notifications to the notifications area on your device where one of your cameras detects motion. Once you have received a push notification, you can select it to open live video or a snapshot attachment from the camera that detected motion

9:51 2014-04-02 09:51:00 Station Event, HD System 2" - Overcast 9:52:00 7:00:00

NOTE

Your cameras must have motion detection activated to receive push notifications.

To enable Push Notifications:

1. Tap ☐ to access the Menu, and then tap Push Config.

2. Tap the system you would like to configure.

1. Tap Motion Detect and then check each channel you would like to receive push notifications from.

HDR System Position(Day): 300 Push type: Video Motion Default CASE 5 CASE 2 CASE 3 CASE 4 CASE 3 CASE 9 CASE 7

1. Under Push type, select Video to attach a video clip to each push notification. Or, select Image to attach an image to each push notification.

2. Tap to save changes. You will now receive a notification when one of the selected cameras detect motion.

19.3.8 Using the Event List

The Event List menu shows a list of events that were sent to your device via push notifications.

NOTE

You must configure push notifications before you can use the Event List.

To access the Event List:

-

1. Tap to access the Menu, and then tap Favorites.
2. Tap a group to configure an existing group.

NOTE Tap to create a new group and then enter a name for the new group.

1. To add cameras to the group, up.
2. Select the cameras you would like to add to the group into save changes.

High priority HD System CASE 5 CASE 2 CASE 3 CASE 4 CASE 5 CASE 6 CASE 7 CASE 8 Photoresponse 100% 50% 100%

NOTE To delete cameras that have been added to the group, select the group in the group list. The and hold to delete cameras from the group,

To open Favorites in Live View

19.3.10 Using the E-Map

E-Map allows you to place cameras over a still image. For example, you can use the E-Map to create a virtual map of your cameras over a floor plan of your home or business.

To add an E-Map:

1. Tap ☐ to access the Menu, and then tap E-Map.

2. Tap +

E-Map No file

1. Select a .jpg image on your mobile device.

2. Press 📋 and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras.

1. Select the E-Map in the Device List.

Device List E-Map Home Device HD System mountainview 192.168 SB 125 CORNATE 07:30

1. Tap the camera or cameras to select and then tap Connect to open the cameras.

Floor plan diagram with room labels and connection point, showing layout and dimensions

To delete a system:

1. Tap the system you would like to delete.
2. Tap 📄. Tap OK to confirm.

19.3.12 Adding Devices Using an IP or DDNS Address (Advanced)

The app can connect directly to a device via the IP address or DDNS address as an optional advanced connectivity method or for systems that do not support FLIR Cloud™.

Prerequisites:

• The device you are connecting to must be connected to the Internet.
• You must port forward the HTTP Port (default: 80) and Client port (default: 35000) on your router to the device's local IP address.
• To ensure connectivity, it is highly recommended to register for a free DDNS domain to use with your system.
  • For more information on port forwarding and DDNS, visit www.flirsecurity.com/pro.

To add a device using an IP or DDNS address:

1. Tap then + ≡ Live View ← Device List +

1. Configure the following:

EXAMPLE

1. Tap Connect. You will be prompted to change the system password.
2. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on.

1. The app opens in Live View and streams video from your cameras.

DDNS Setup (Advanced)

Free DDNS service is available as an optional connectivity method to connect to your system over the Internet.

FLIR 008 009 010 011 012 013 014 015 016 017 018 019 020 021 022 023 024 025 026 027 028 029 030 031 032 033 034 035 036 037 038 039 040 041 042 043 044 045 046 047 048 049 050 051 052 053 054 055 056 057 058 059 060 061 062 063 064 065 066 067 068 069 070 071 072 073 074 075 076 077 078 079 080 081 082 083 084 085 086 087 088 089 090 091 092 093 094 095 096 097 098 099 100

NOTE

Except where noted, the instructions in this section are the same on PC or Mac.

20.1 Accessing your System within a Local Network (LAN)

You can connect to your system through using the Client Software through the local area network (LAN). It is recommended to confirm connectivity over a local network before setting up your system for DDNS connectivity.

NOTE

To complete the steps below, your computer must be on the same network as your system.

1. Reconnect the power adapter to power the system back on.

graph LR
    A["Internet\n(not required for local viewing)"] --> B["Router"]
    C["Computer"] --> B
    B --> D["Security System\n(may not be exactly as stewer)"]

20.1.2 Step 2 of 3: Obtain the System's Local IP Address

1. Right-click to open the Quick Menu and click Info. Enter the system user name (default: admin) and password (default: 000000).

Service ID Service Name: Service Category: A: Service B: Service C: Service D: Service E: Service F: Service G: Service H: Service I: Service J: Service K: Service L: Service M: Service N: Service O: Service P: Service Q: Service R: Service S: Service T: Service U: Service V: Service W: Service X: Service Y: Service Z: Service A: Service B: Service C: Service D: Service E: Service F: Service G: Service H: Service I: Service J: Service K: Service L: Service M: Service N: Service O: Service P: Service Q: Service R: Service S: Service T: Service U: Service V: Service W: Service X: Service Y: Service

2 Write down the IP Address of the system

1. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login.

FLIR Cloud User username: admin Password: ****** Preliciar Password: { Login } { Fail }

1. The client scans your LAN for connected systems. Check your system (a) and click Add (b).

FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR F123456780000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR

1. Enter the password for your system (default: 000000) and click OK.

6 If this is the first time you are connecting you will be promoted to change the system

1. Enter a new 6 character password and click OK. This password will be used to connect to your system from now on.

Please update your system's password. Cancel OK

1. Click

1. Click and drag Default Group to the display window to open your cameras in live view.

FLIR Cloud FLIR Cloud

Result

To set up remote connectivity with your system, you must:

1. Port forward the HTTP port (default: 80) and Client port (default: 35000) on your router to your system's IP address.
2. Create a DDNS account.
3. Enable DDNS on the system.
4. Test the remote connection by entering your DDNS address in the client software.

20.2.1 Step 1 of 4: Port Forwarding

You must port forward the HTTP port (default: 80) and Client port (default: 35000) on your router to your system's IP address before you can remotely connect to your system. There are several methods to port forward your router:

• Use the Auto Port Forwarding Wizard (PC only) to port forward the required ports (see www.flirsecurity.com/pro for details). For instructions, see the Auto Port Forward Wizard manual on www.flirsecurity.com/pro.
• Manually port forward the required ports on your router to your system's IP address by following your router manufacturer's instructions. For more information on port forwarding, see the reference guides on www.flirsecurity.com/pro.

NOTE

If the above ports are not forwarded on your router, you will not be able to access your system remotely.

20.2.2 Step 2 of 4: Create a DDNS Account

To setup your free FLIR DDNS account:

1. In your browser, go to http://ddns.myddns-flir.com and click Create Account.

FLIR

Login
Create Account
Lost Password

1. Complete the System Information fields:

- Product License: Select your product model from the Product License drop down menu (i.e. M4400 Series).

- - : Enter the MAC address of your system.

• To find the MAC address, right-click to open the Quick Menu and click Info.

Device 0 Device Type: 2.0 GB/1.0 Device Name: 1.0 GB Device Size: 5 GB Device Type: 7.0 GB/1.0 Device Name: 7.0 GB/1.0 Device Type: 900 GB/1.0 Device Type: 900 GB/1.0 Device Type: 900 GB/1.0 Device Type: 900 GB/1.0 Device Type: 900 GB/1.0 Device Type: 900 GB/1.0 Device Type: 900 GB/1.0 Device Type: 900 GB/1.0 Device type: 16 Device type: 16 Device type: 16 Device type: 16 Device type: 16 Device type: 16 Device type: 16 Device type: 16 Device type: 16 Device type: 16 Device type: 16 Device type: 16 Device type: 16 Device type: 16 Device type: 16 device type: 16 device type: 16 device type: 16 device type: 16 device type: 16 device type: 16 device type: 16 device type: 16 device type: 16 device type: 16 device type: 16 device type: 16 device type: 16 device type: 16 device type: 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 24

- URL Request: Choose a URL for your DDNS connection (i.e. your name, your company or business name, or anything of your choice).

System Information Product License DNR200 - Product Code > - URL Request myddns-fix.com What is this? Create New Account

1. Click Create New Account.
2. Your account information will be sent to you at the email Address you used in Step 2. You will need this information for remote access to your system. Record your information below:

Domain name/URL Request:
URL Request:

2.

Click and then click Network>DDNS. Network SNCS Type: WISHERS/MSR Network Name: Class I: Parameters: Default Next OK Cancel Apply

1. Check Enable.
2. Under Domain Name, enter the Domain Name/URL Request your received in the email after registering for DDNS.
3. Under User Name, enter your DDNS User Name.
4. Under Password, enter your DDNS Device password.
5. Click OK to save your settings.

NOTE

Please allow 10-15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect.

20.2.4 Step 4 of 4: Connect to the System's DDNS Address

NOTE

Please allow 10–15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect.

1. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login.

FLIR Cloud User NAME: admin Password: ****** Belarusian Password { Login } { Fail }

1. Click Add Device.

FLIR audio 文件(F) 100% 200% 300% 400% 500% 600% 700% 800% 900% 1000% 1100% 1200% 1300% 1400% 1500% 1600% 1700% 1800% 1900% 2000% 2100% 2200% 2300% 2400% 2500% 2600% 2700% 2800% 2900% 3000% 3100% 3200% 3300% 3400% 3500% 3600% 3700% 3800% 3900% 4000% 4100% 4200% 4300% 4400% 4500% 4600% 4700% 4800% 4900% 5000% 5100% 5200% 5300% 5400% 5500% 5600% 5700% 5800% 5900% 6000% 6100% 6200% 6300% 6400% 6500% 6600% 6700% 6800% 6900% 7000% 7100% 7200% 7300% 7400% 7500% 7600% 7700% 7800% 7900% 8000% 8100% 8200% 8300% 8400% 8500% 8600% 8700% 8800% 8900% 9000% 9100% 9200% 9300% 9400% 9500% 9600% 9700% 9800% 9900% 100

Add Device Input Info Device Name: HD System Group Name: Default Group Type: DVR IP/DNS Address: lomsmith.myddrs-flir.com Port: 35000 User Name: admin Password: ****** Retrieve Info Device Information Serial Number: Video Input: Video Output: Alarm Input: Alarm Output: Add More Add Cancel

5.1. Check By IP/Domain to add a system using the DDNS address.

5.2. Device Name: Choose a name for your system of your choice.

5.3. IP/DDNS Address: Enter the Domain Name/URL Request you received in the email when you registered for DDNS followed by .myddns-flir.com.

NOTE

For example if your Domain Name/IRI Request is intramith enter intramith malaria.

1. Enter a new 6 character password and click OK. This password will be used to connect to your system from now on.

Please update your system's password. Cancel OK

1. Click

1. Click and drag Default Group to the display window to open your cameras in live view.

Congratulations! You can now connect over the Internet to view and playback video on your computer.

RTSP Streaming (Advanced)

RTSP streaming allows you to stream video from a specific camera using a web address. It is an optional connectivity method used by 3rd party software applications.

NOTE

The instructions in this section are using VLC Media Player. VLC Media Player is a free software provided at www.videolan.org. FLIR cannot provide support for VLC Media Player or any other 3rd party software. Please contact the software vendor for technical support related to 3rd party software applications.

To connect to the video stream using VLC Media Player:

1. Open VLC Media Player.
2. Click Media>Open Network Stream.

Sub-Channel 1.000 File Edit View Help Open Path: 0x0-3 Open Path: 0x0-3 Open Path: 0x0-3 Open Path: 0x0-3 Open Path: 0x0-3 Open Path: 0x0-3 Open Path: 0x0-3 Open Path: 0x0-3 Open Path: 0x0-3 Open Path: 0x0-3 Open Path: 0x0-2 Open Path: 0x0-2 Open Path: 0x0-2 Open Path: 0x0-2 Open Path: 0x0-2 Open Path: 0x0-2 Open Path: 0x0-2 Open Path: 0x0-2 Open Path: 0x0-2 Open Path: 0x0-2 Open Path: 0x0-1 Open Path: 0x0-1 Open Path: 0x0-1 Open Path: 0x0-1 Open Path: 0x0-1 Open Path: 0x0-1 Open Path: 0x0-1 Open Path: 0x0-1 Open Path: 0x0-1 Open Path: 0x0-1 Open Path: 0x0-2 Open Path: 0x0-2 Open Path: 0x0-2 Open Path: 0x0-2 Open Path: 0x0-2 Open Path: 0x0-2 Open Path: 0x0-2 Open Path: 0x0-2 Open Path: 0x0-2 Open Path: 0x0-3 Open Path: 0x0-3 Open Path: 0x0-3 Open Path: 0x0-3 Open Path: 0x0-3 Open Path: 0x0-3 Open Path: 0x0-3 Open Path: 0x0-3 Open Path: 0x0-3 Open Path: 0x0-4 Open Path: 0x0-4 Open Path: 0x0-4 Open Path: 0x0-4 Open Path: 0x0-4 Open Path: 0x0-4 Open Path: 0x0-4 Open Path: 0x0-4 Open Path: 0x0-4 Open Path: 0x0-4 Open Path: 0x0-5 Open Path: 0x0-5 Open Path: 0x0-5 Open Path: 0x0-5 Open Path: 0x0-5 Open Path: 0x0-5 Open Path: 0x0-5 Open Path: 0x0-5 Open Path: 0x0-5 Open Path: 0x0-6 Open Path: 0x0-6 Open Path: 0x0-6 Open Path: 0x0-6 Open Path: 0x0-6 Open Path: 0x0-6 Open Path: 0x0-6 Open Path: 0x0-6 Open Path: 0x0-6 Open Path: 0x0-6 Open Path: 0x0-7 Open Path: 0x0-7 Open Path: 0x0-7 Open Path: 0x0-7 Open Path: 0x0-7 Open Path: 0x0-7 Open Path: 0x1

1. Enter the RTSP address in the following format:

2. rtsp://:@:/cam/realmonitor?channel=&subtype=

3. : The user name of the system (default: admin).
4. : The password for the system (default: 000000).
5. : The IP address of the system.

In order to view the RTSP stream over the Internet, you must port forward the RTSP port (default: 554) on your router to the system's IP address.

• : The RTSP port (default: 554) of the system.
• : The number of the channel you would like to stream from.
• : Enter 1 for the Sub Stream of the camera or 0 for the Main Stream. It is recommended to use the Sub Stream if connecting over the Internet.

The example below shows the correct format to connect to the Sub Stream on channel

1.

Open Media Network Protocol Network name: www.network1481 map:diabre: 300.00/6.02.165.55, 074-954Gnawshenrdo\channel=Backpage=- http://www.napcb.com/ http://www.napcb.com/ http://www.napcb.com/ http://www.napcb.com/ http://www.napcb.com/ File path: http://www.napcb.com/ File path: http://www.napcb.com/ File path: http://www.napcb.com/ File path: http://www.napcb.com/ File path: http://www.napcb.com/ File path: http://www.napcb.com/ File path: http://www.napcb.com/ File path: http://www.napcb.com/ File path: http://www.napcb.com/ File path: http:/www.napcb.com/ File path: http://www.napcb.com/ File path: http://www.napcb.com/ File path: http://www.napcb.com/ File path: http://www.napcb.com/ File path: http://www.napcb.com/ File path: http://www.napcb.com/ File path: http://www.napcb.com/ File path: http://www.napcb.com/ File path: http://wagc.net/sz File path: http://wagc.net/sz File path: http://wagc.net/sz File path: http://wagc.net/sz File path: http://wagc.net/sz File path: http://wagc.net/sz File path: http://wagc.net/sz File path: http://wagc.net/sz File path: http://wagc.net/sz File path: https://wagc.net/sz File path: http://wagc.net/sz File path: http://wagc.net/sz File path: http://wagc.net/sz File path: http://wagc.net/sz File path: http://wagc.net/sz File path: http://wagc.net/sz File path: http://wagc.net/sz File path: http://wagd.net/sz File path: http://wagd.net/sz File path: http://wagd.net/sz File path: http://wagd.net/sz File path: http://wagd.net/sz File path: http://wagd.net/sz File path: http://wagd.net/sz File path: http://wagd.net/sz File path: http://wagd.net/sz

Connecting a PTZ Camera (M4400 Series)

You can connect PTZ cameras (not included) to the system. You can use FLIR MPX or analog PTZ cameras with the system. FLIR MPX PTZ cameras can accept PTZ commands directly through the video cable. FLIR MPX PTZ cameras do not require wiring for RS485.

To connect a PTZ camera to the system:

1. Connect the camera video cable to one of the Video IN ports on the system. If you have an MPX PTZ camera, it will automatically be detected and can be controlled by the DVR. If you have an analog PTZ camera, follow the steps below to set up the camera:
2. You can connect the RS485 wires for analog PTZ cameras to the AB ports on the rear panel of the DVR. A is positive (+) and B is negative (-).

3. Right-click and click Main Menu. Enter the system user name (default: admin) and password (default: 000000) if prompted.

4. Click >Setting>Pan/Tilt/Zoom

DETAIL DISPLAY R0.02 FORMAT 2.000 R0.02 On BlackBox DETAIL UPPUE General: 4 Current Mode: 100 Hz Parameter: FLECOF Address: 1 Method: NONE Data: 3 Sep. Date: 1 Poly: Frame: 5 OK Cancel Apply

1. Under Channel, select the channel your PTZ camera is connected to.
2. Under Control Mode, select Serial. Configure the following settings for your PTZ camera.

PTZ Controls

Speed 5 Zoom Focus Iris

1. Direction keys: Click to pan and tilt the camera. Click SIT to stop the current action.

2. Mouse PTZ: Click to activate mouse PTZ mode. In mouse PTZ mode:

3. Click and drag to move the camera.

4. Use the scroll wheel to zoom in and out.

5. Right-click to exit and return to normal PTZ controls.

6. Zoom/Focus/Iris: Click +/- to adjust the zoom, focus, and iris.

7. Advanced controls: Click to open advanced PTZ controls.
8. Speed: Enter the PTZ speed.

22.2 Advanced PTZ Controls

Advanced PTZ controls can be used to save camera positions and cycle through various positions, and automate camera actions.

To open advanced PTZ controls:

- Click the arrow in the PTZ control window to open advanced controls.

Speed 5 Zoom Focus Ins → Speed 5 Zoom Focus Ins No. 0

Advanced PTZ controls overview:

1. Autopan: Click to start autopan. During autopan, the camera will continuously pan 360°.
2. Tour: Click to run the selected tour.
3. Flip: Click to flip the camera 180°.
4. Pattern: Click to run the selected pattern.
5. Reset: Click to move the camera to the home position.
6. Auto scan: Click to run the selected autoscan.
7. Aux: Click to open the aux menu, where you can set up Presets, Tours, Patterns, and Auto Scans.

22.2.1 Presets

Presets will save a camera position for quick retrieval.

To add presets:

1. Click 📄 to open the aux menu.

2. Click the Preset tab.

PANTILT ZOOM Reset Tour Pattern Border Preset 1 Set Dot Preset

1. Enter the number of the preset you want to create under Preset.
2. Move the camera to the desired position and click Set.

To go to a preset:

- Under No., select the number of the preset you would like to go to and click

1. Click Add Preset.

2. Repeat steps 4 and 5 to add additional presets to the tour.

To run a tour:

- Under No., select the number of the tour you would like to go to and click

22.2.3 Pattern

Patterns automatically cycle the camera between two positions.

To create a pattern:

1. Click to open the aux menu.

2. Click the Pattern tab.

PANTILT:ROOM Present Tour Pattern Border Pattern 1 Begin End

1. Under Pattern, enter the pattern you would like to configure.
2. Move the camera into the desired start position and click Begin.
3. Move the camera into the desired end position and click End.

To run a pattern:

1. Move the camera into the desired left position and click Left.
2. Move the camera into the desired right position and click Right.

To run an auto scan:

- Click

Connecting Cameras to the Local Area Network (LAN)

The M4400 Series can support up to 16 IP cameras, in addition to the MPX/analog channels it already has. Since the system does not have PoE (Power over Ethernet), the cameras must be connected to the same Local Area Network (LAN) as the system and powered by a separate PoE switch (not included) or power adapter (not included). Follow the steps below to enable IP cameras and add them over the network.

Prerequisites

- Connect the IP cameras to the same LAN as the system. - Power the IP cameras via a PoE switch or power adapter.

Step 1 of 2: Enable IP camera channels in the system:

1. Right-click and select Main Menu.

2. Log in using the admin account (default User Name: admin; default Password: 000000).

3. Click and then Cable Type.

4. Click the Add IP Cam button to add the 16 IP camera channels

TABLE TYPE Channel: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 F19 F20 F21 F22 F23 F24 F25 F26 F27 F28 F29 F30 F31 F32 F33 F34 F35 F36 F37 F38 F39 F40 F41 F42 F43 F44 F45 F46 F47 F48 F49 F50 F51 F52 F53 F54 F55 F56 F57 F58 F59 F60 F61 F62 F63 F64 F65 F66 F67 F68 F69 F70 F71 F72 F73 F74 F75 F76 F77 F78 F79 F80 F81 F82 F83 F84 F85 F86 F87 F88 F89 F90 F91 F92 F93 F94 F95 F96 F97 F98 F99 GND

1. Wait for the system to restart. Step 2 of 9: Add covers to the system.

2. Click IP Search. The system searches the network for compatible cameras.

Export Date File Edit View Insert Paste Type Page Edit Options 01 (01.10.03.04) 27/11 IP Category: 86.45.39.4-40.00 02 (02.10.03.16) 36/09 ISO: 1013888 90.27.08-2.28 14 03 (03.10.03.19) 62 04 (04.10.03.20) 85 05 (05.10.03.21) 86/09 ISO: 1013888 90.27.08-2.28 14 06 (06.10.03.22) 87/09 ISO: 1013888 90.27.08-2.28 14 P Switch Add Delete Filter Help Add Date Material Edit Create Paste IP Analysis Paste Exercise Type Delete Manual Add

1. Check the camera(s) you would like to add.

2. Click Add. The Status indicator turns green to show the camera is successfully connected.

Name: Dcware File Edit View Insert Type New Address 1.00 162.108.0142 5573 10000000000 9673333 5673333 4-2-26 14 1.00 162.108.0142 5573 1000000000 9673333 4-2-26 14 1.00 162.108.0142 5573 1000000000 9673333 4-2-26 14 1.00 162.108.0142 5573 100000012 5673333 4-2-26 14 Add Search Add Address Name: (Named Add) Add Address Name: (Named Add)

Connecting An External Monitor (M4400 Series)

The DVR includes 2 HDMI ports and a VGA port. HDMI1 and VGA are the primary video outputs. HDMI2 is a spot output. HDMI2 shows a customizable split screen or sequence display, and does not show the menus or mouse.

A BNC Video OUT is available to connect the DVR to an external monitor or TV. The BNC output shows a duplication of the live display.

Diagram showing four computers connected to a rack-mounted server, with labeled ports and connection lines.

1. BNC Video OUT: Live display (shows mouse and menus).
2. VGA: Live display (shows mouse and menus).
3. HDMI1: Live display (shows mouse and menus).
4. HDMI2: Spot display (does not show mouse or menus).

24.1 Customizing the Margins for BNC Video OUT

If you are using the BNC Video OUT, you can control the margins.

To control the margins:

1. Right-click and select Main Menu.

2. Log in using the admin account (default Here Name: admin: default Password)

24.2 Configuring the HDMI2 Spot Out Display

The HDMI2 port shows a secondary display that does not include the mouse or system menus. You can use the MPX Spot Out menu to configure which channels are shown.

To configure the HDMI2 spot out:

1. Right-click and select Main Menu.
2. Log in using the admin account (default User Name: admin; default Password: 000000).
3. Click X and select Settings>MPX Spot Out.
4. Under Resolution, select 1920x1080 or 1280x720.
5. Under Dwell, number of seconds that the system will stay on each screen before changing.
6. Under Split, select each type of view (View 1, View 4, View 9, View 16) and then configure which channels will be shown in those views.

GENERAL INPUT FOR ANY OUTPUT SELECT FANET STEM ASSISTMENT CONFIGURE RETURN UPPARED Parameter Settings Format: 100% Type: Normal Size: 2.5 mm Control Group 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

M4400 Series Hard Drive Installation

The system comes with a pre-installed 3.5" SATA hard drive. You can install up to four hair drives up to a maximum size of 4TB each.

25.1 Installing a Hard Drive

CAUTION

Make sure that the system is OFF and the power cable is disconnected before removing/installing the hard drive.

To install the hard drive:

1. Power off the system, and unplug all cabling from the system.
2. Remove the top panel screws (2x). Slide the top panel back and then lift to remove it from the system.

Front view of a network equipment rack with ports, connectors, and drive slots (no visible text or labels)

1. Remove the hard drive bracket screws (4x) and lift the hard drive bracket out of the system.

Two-panel image showing a server rack connected to an external network device with visible wiring and ports (no text or symbols)

1. Place the hard drive bracket over the hard drive with the screw holes aligned. Insert the hard drive screws (4x) to secure the hard drive to the bracket.

2. Place the hard drive bracket into the system, and replace the hard drive bracket screws (4x). The SATA data and power connectors on the hard drive should face the rear of the system.

1. Connect the SATA data and power cables to the hard drive.

1. Replace the top cover and top cover screws (2x).

NOTE

After installation, you must format the hard drive in order to use it with the system. See 25.3 Formatting Hard Drives, page 168.

25.2 Removing the Hard Drive

Make sure that the system is OFF and ALL power adapters have been disconnected before removing/installing the hard drive.

1. Remove the hard drive bracket screws (4x) and lift the hard drive bracket out of the system.

Two-panel image showing a server rack and an open computer chassis with visible internal wiring (no text or symbols)

1. Remove the hard drive screws (4x) to detach the hard drive from the hard drive bracket.

Close-up of a mechanical device with a yellow label and black handle, showing internal components (no readable text or symbols)

1. Replace the hard drive bracket and hard drive bracket screws (4x). Replace the top cover and top cover screws (2x)

NOTE

After installation, you must format the hard drive in order to use it with the system. See 25.3 Formatting Hard Drives, page 169.

1. From the Main Menu, click ✕ and then click Storage>HDD Manager.

SINEMA HKEYMANUER REDA Database Name Type Status File Type/Type/Name DATA1 Real-time HKEY - Number B1.17.06.2014.03 Name Power OK Save Tools

1. Select the hard dive you would like to format and then click Format. Click OK to confirm.
2. Click OK to save changes. The system will restart to complete the formatting process.

Troubleshooting

When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling FLIR Technical Support:

Error	Possible Causes Solutions
System is not receiving power, or is not powering up.	Cable from power adapter is loose or is unplugged.	Confirm that all cables are connected correctly.Confirm that the power adapter is securely connected to the back of the unit.
	Power switch is set to OFF (●) position.	Confirm that the power switch is in the ON (I) position.
	Cables are connected, but system is not receiving sufficient power.	Confirm that the system is powered on (LED indicators on the front should be ON).If the unit is connected through a power bar or surge protector, try bypassing the bar and connecting the power directly to the wall outlet.Confirm that there is power at the outlet:Connect the power cable to another outlet.Test the outlet with another device (such as a lamp or phone charger).
Remote control is not detected by the system.	Battery in the remote control is drained.There are no batteries in the remote control.	Install two fresh AAA alkaline batteries in the remote control.
Hard drive is not detected by the system.	Hard drive cables are loose or not properly connected.	Remove the housing and check that hard drive cables.

Troubleshooting26

Error Possible Causes Solutions
There is no picture on monitor/TV after connecting it to the system.	Monitor/TV not detected by system.	Power off the monitor/TV and system. Power on the monitor/TV, and then power on the system.
	Input channel for system not selected on monitor/TV.	On the monitor/TV, select the input channel the system is connected to.
	Video cable is loose or has become disconnected.	Check the video cable connection to the system and monitor/TV.
Mouse not detected by system.	Mouse cable is not firmly connected to the system. Mouse is not connected to the system.	Firmly connect the mouse cable to one of the USB ports.
	System needs to be reset	Power off the system (disconnect power cable). Firmly connect a USB mouse to one of the USB ports. Reconnect the power cable to the DC 12V port on the rear panel.
There is no picture on selected channels / camera picture is not being displayed.	Camera cables are loose or have become disconnected.	Check the camera video cable and connections.Disconnect and reconnect the cable at the system and at the camera.Try moving the camera to another channel or use another cable.
The system beeps at startup.	The beep at startup is normal.
The system boeps during motion detection.	Motion detection is enabled and the alarm buzzer is activated.	Open the Main Menu and click 📄️ 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🔍 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋 🎋

M4400 Series System Specifications

System

Operating System Linux (embedded)
Pontaplex Simultaneous view, record, playback, backup & remote monitoring
Number of Channels	16 channel — MPX or analog cameras supported+ 15 channel — IP cameras supported

Inputs/Ouputs

Video IN	16 x 1Vp-p, CVBS, 75ohms, BNC
BNC Video OUT Yes
VGA OUT	Yes
HDMI Yes, 2 x HDMI outputs
Audio IN 4 channel, BNC for audio record	1 x MIC IN, BNC / 1 x MIC OUT, BNC for 2-wa audio
Audio OUT 1 channel. BNC
USB Port 3 x USB 2.0 (2 at the back, 1 at the front)
Alarm IN 16 ch
Alarm OUT 6 ch
Video Output Resolution 1920x1080 (HDMI), 1280x1024, 1024x768
PTZ Control Via Coax and RS485, supports Polo D and P

Display

Live Display 16 ch: 1, 4, 8, 9, 16
Live Display Speed 16 ch: 480 NTSC, 400 PAL
OSD Camera title, time, video loss, camera lock	motion detection, recording
System Navigation USB mouse, IR remote controller, front panel
Recording Resolution Setting Per camera for different resolutions
Recording Quality Control 6 levels
Recording Schedule	By hour, by day, by recording mode, by motion, alarm by channel
Pre Recording Max. 30 Seconds
Post Recording Max. 5 Minutes
Reliability Watch-Dog, auto-recovery after power failure
Covert Video Yes

Playback

Playback Channel 1 / 4 / 8 / 16
Playback Speed	Variable Max 4x
Playback Players Backup Player
Search	By time & event
Log Search Up to 1,000 lines for motion detected, configuration changes, connects/disconnects and video loss.
Audio Play Yes

Storage & Archive

Storage Up to 4 HDD's SATA (internal)	Up to 4 HDD's eSATA (external)
Maximum Capacity Up to 16TB (4 x 4TB) internal + up to 16TB (4 x 4TB) external
Backup Media	USB flash drive & HDD
Backup File Format	DAV or ASF file
Unit Dimensions (W x D x H) 17.3" x 16.1" x 2.8"	440mm x 410mm x 70mm
Unit Weight 13.2lbs (without HDD)	6.0kg (without HDD)
Operating Temperature 32° - 104° F / 0° - 40°	C
Humidity 10 ~ 90% RH

Connectivity

Recording Resolution (Pixels) & Speed (FPS - Frames per second)

Model	FPS (NTSC/PAL)	960H (960x480/960x576)	720P1280x720	1080P1920x1080
16ch	Total 480/400	480/400 480/400
	Per channel 30/25	30/25 30/25

As our products are subject to continuous improvement, FLIR Systems, Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation. E&OE

Notices

This product has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage. However, it is imperative that the user follows the guidelines in this manual to avoid improper usage, which may result in damage to the product, electrical shock and fire hazard injury.

28.1 FCC/IC Notice

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception (which can be determined by turning the equipment on and off), the user is encouraged to try to correct the interference by one or more of the following measures:

1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio or television technician for assistance.

28.2 Modification

Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the device.

This product is fully compliant with the European Union Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment ("RoHS") Directive (2002/

Website

www.flirsecurity.com/pro

Technical Support

1.866-816-5919

Customer Service

1-866-344-4674

Copyright

© 2015. FLIR Systems, Inc.

All rights reserved worldwide. Names and marks appearing herein are either registered trademarks or trademarks of FLIR Systems and/or its subsidiaries. All other trademarks, trade names or company names referenced herein are used for identification only and are the property of their respective owners.

Legal disclaimer

Specifications subject to change without further notice. Camera models and accessories subject to regional market considerations. License procedures may apply. Products described herein may be subject to US Export Regulations. Please refer to [e-mail] with any questions.