DNR1146 - Security Camera FLIR - Free user manual and instructions

USER MANUAL DNR1146 FLIR

Instruction Manual DNR110 SERIES

Black rectangular electronic device with a lid and ventilation grille (no visible text or symbols)

Instruction Manual

DNR110 SERIES

Thank you for purchasing this product. FLIR is committed to providing our customers with a high quality, reliable security solution.

This manual refers to the following models:

DNR114 (4-channel)

DNR118 (8-channel)

For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at:

www.flir.com/security/support

WARNING

RISK OF ELECTRIC SHOCK DO NOT OPEN

WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

Table of contents

1 Important Safeguards ....1

1.1 General Precautions.... 1
1.2 Installation.... 1
1.3 Service 3
1.4 Use....3

2 DNR110 Series Features....4

3 Getting Started (DNR110 Series) 5
4 Top Panel (DNR110 Series) 6
5 Rear Panel (DNR110 Series) 7
6 Basic Setup (DNR110 Series)....8

6.1 Step 1: Connect the IP Cameras ....8
6.2 Step 2: Connect the Mouse....8
6.3 Step 3: Connect the Ethernet Cable 8
6.4 Step 4: Connect the Monitor....9
6.5 Step 5: Connect the Power Adapter to Power the NVR .....9
6.6 Step 6: Upgrade Firmware to Latest Version (if Available) ..... 10
6.7 Step 7: Verify Camera Image 10
6.8 Step 8: Set the Time 10
6.9 Default System Password & Port Numbers 10

6.9.1 FLIR Cloud™ 11

6.10 Quick Access to System Information 11
6.11 Connecting Cameras to the Local Area Network (LAN) 12

7 Mouse Control 15

8 Using the System 16

8.1 On-Screen Display 16
8.2 Using the Quick Menu.... 17
8.3 Adjusting Camera Image Settings.... 18
8.4 Using the Navigation Bar 20
8.5 Using the Camera Toolbar 20

8.5.1 Using Quick Playback 21

Table of contents

12.4.1 Viewing Backup Files on PC 31

12.4.2 Viewing Backup Files on Mac 34

13 Managing Passwords and User Accounts.... 37

13.1 Changing Passwords.... 37
13.2 Adding Users 37
13.3 Modifying Users 38
13.4 Deleting Users 38
13.5 Account Groups 39
13.6 Adding Groups.... 39
13.7 Modifying Groups 40
13.8 Deleting Groups 40

14 Using the Main Menu 41

14.1 Camera 41

14.1.1 Remote Device 41
14.1.2 Viewing Camera Status 42
14.1.3 Viewing Camera Firmware Versions 42
14.1.4 Updating Camera Firmware.... 42
14.1.5 Recording.... 43
14.1.6 Configuring Recording Quality 43
14.1.7 Configuring Audio Recording 44
14.1.8 Configuring Snapshot Recording Settings.... 45
14.1.9 Creating Custom Channel Names.... 46

14.2 Info 47

14.2.1 HDD Info 47

14.2.2 Record Info 47

14.2.3 Version 48

14.2.4 Event Info 48

14.2.5 Online Users 49

14.2.6 Load 49

14.2.7 Test.... 50

14.2.8 BPS 50

Table of contents

14.3.18 Configuring the Hard Drive Type 65

14.3.19 Configuring Hard Drive Groups (Advanced) 65

14.3.20 Configuring General System Settings 67

14.3.21 Setting the Monitor Resolution (Display) 68

14.3.22 Saving Your System Configuration to a USB Thumb

Drive 69

14.3.23 Setting the System to Factory Defaults.... 70

14.3.24 Upgrading Firmware from USB.... 71

14.4 Shutdown....72

15 Connecting to Your System Over the Internet on PC or Mac 73

15.1 System Requirements.... 73

15.2 Step 1 of 3: Connect your System to Your Router 73

15.3 Step 2 of 3: Obtain the system's Device ID....74

15.4 Step 3 of 3: Connect to the System Over the Internet 74

16 Using FLIR Cloud™ Client for PC or Mac 78

16.1 Home Page 78

16.2 Live View 78

16.2.1 Live View Controls.... 79

16.2.2 Opening Live View in Multiple Monitors 80

16.3 Controlling PTZ Cameras 81

16.3.1 PTZ Presets 82

16.3.2 PTZ Tours.... 83

16.3.3 PTZ Pattern 84

16.3.4 PTZ Scan 85

16.3.5 PTZ Pan 85

16.4 Playback 85

16.5 Playback Controls 87

16.6 Downloading Video to your Computer Hard Drive.... 88

16.7 Alarm 89

16.8 Log 90

16.9 E-map 91

Table of contents

17.1.6 Using Playback Mode on iPhone 108

17.1.7 Enabling Push Notifications 109

17.1.8 Using the Event List 111

17.1.9 Using Favorites.... 112

17.1.10 Using the E-Map 113

17.1.11 Device Manager.... 115

17.1.12 Adding Devices Using an IP or DDNS Address

(Advanced) 116

17.2 iPad 118

17.2.1 Prerequisites.... 118

17.2.2 Connecting to your system on an iPad 118

17.2.3 Live View Interface 119

17.2.4 Controlling PTZ Cameras.... 120

17.2.5 Using Playback Mode on iPad.... 12

17.2.6 Using Local File to View Manual Recordings 123

17.2.7 Enabling Push Notifications 124

17.2.8 Using the Event List 126

17.2.9 Using Favorites.... 127

17.2.10 Using the E-Map 128

17.2.11 Using the Device Manager 130

17.2.12 Adding Devices Using an IP or DDNS Address

(Advanced) 130

17.3 Android 133

17.3.1 Prerequisites.... 133

17.3.2 Connecting to your System on Android 133

17.3.3 Live View Interface 134

17.3.4 Controlling PTZ Cameras.... 135

17.3.5 Viewing Snapshots and Videos with Local Files 136

17.3.6 Using Playback Mode on Android 136

17.3.7 Enabling Push Notifications 138

17.3.8 Using the Event List 139

17.3.9 Using Favorites.... 139

Table of contents

19.2.4 Step 4 of 4: Connect to the System's DDNS Address ..... 155

20 Connecting a PTZ Camera (DNR110 Series).... 159

20.1 Controlling a PTZ Camera (Local NVR) 159

20.2 Advanced PTZ Controls 159

20.2.1 Presets 160

20.2.2 Tours 161

20.2.3 Pattern.... 161

20.2.4 Auto Scan 162

21 DNR110 Series Hard Drive Installation 163

21.1 Installing a Hard Drive.... 163

21.2 Removing the Hard Drive.... 165

21.3 Formatting Hard Drives 167

22 Recording Audio 168

22.1 Step 1 of 2: Connecting an audio-capable camera 168

22.2 Step 2 of 2: Configuring audio recording 169

23 DNR110 Series Troubleshooting.... 170

24 DNR110 Series System Specifications 172

24.1 System 172

24.2 Inputs/Outputs 172

24.3 Display 172

24.4 Recording 172

24.5 Playback and Backup 173

24.6 Storage and Archive 173

24.7 Connectivity.... 173

24.8 General 174

24.9 Recording Resolution (Pixels) & Speed (FPS — Frames per second) 174

25 Notices.... 175

25.1 FCC Class A Notice 175

Important Safeguards

In addition to the careful attention devoted to quality standards in the manufacturing process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment. Please read them carefully before operating and using your product.

1.1 General Precautions

1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water-dampened cloth for cleaning.
3. Do not use this product in humid or wet places.
4. Keep enough space around the product for ventilation. Slots and openings in the storage cabinet should not be blocked.
5. It is highly recommended to connect the product to a surge protector to protect from damage caused by electrical surges. It is also recommended to connect the product to an uninterruptible power supply (UPS), which has an internal battery that will keep the product running in the event of a power outage.

CAUTION

Maintain electrical safety. Power line operated equipment or accessories connected to this product should bear the UL listing mark or CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or fire. If in doubt, contact qualified service personnel.

1.2 Installation

1. Read and Follow Instructions - All the safety and operating instructions should be read before the product is operated. Follow all operating instructions.
2. Retain Instructions - The safety and operating instructions should be retained for future reference.
3. Heed Warnings - Comply with all warnings on the product and in the operating instructions.

4. Polarization - Do not defeat the safety purpose of the polarized or grounding-type plug

5. Power Sources - This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to you, location, consult your video dealer or local power company. For products intended to operate from battery power, or other sources, refer to the operating instructions.

6. Overloading - Do not overload wall outlets or extension cords as this can result in the risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service technician.
7. Power-Cord Protection - Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at plugs, convenience receptacles, and the point where they exit from the product.
8. Surge Protectors - It is highly recommended that the product be connected to a surge protector. Doing so will protect the product from damage caused by power surges. Surge protectors should bear the UL listing mark or CSA certification mark.
9. Uninterruptible Power Supplies (UPS) - Because this product is designed for continuous, 24/7 operation, it is recommended that you connect the product to an uninterruptible power supply. An uninterruptible power supply has an internal battery that will keep the product running in the event of a power outage. Uninterruptible power supplies should bear the UL listing mark or CSA certification mark.
10. Ventilation - Slots and openings in the case are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided and the product manufacturer's instructions have been followed.
11. Attachments - Do not use attachments unless recommended by the product manufacturer as they may cause a hazard.

12. Water and Moisture - Do not use this product near water — for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool and the like.

13. Camera Installation - Cameras are not intended for submersion in water. Not all cameras can be installed outdoors. Check your camera environmental rating to confirm if they can be installed outdoors. When installing cameras outdoors, installation in a sheltered area is required.

1.3 Service

1. Servicing - Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.

2. Conditions Requiring Service - Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

3. When the power supply cord or plug is damaged.

4. If liquid has been spilled or objects have fallen into the product.
5. If the product has been exposed to rain or water.
6. If the product has been dropped or the cabinet has been damaged

7. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to its normal operation.
   • When the product exhibits a distinct change in performance. This indicates a need for service.

8. Replacement Parts - When replacement parts are required, have the service technician verify that the replacements used have the same safety characteristics as the original parts. Use of replacements specified by the product manufacturer can prevent fire, electric shock, or other hazards.

9. Safety Check - Upon completion of any service or repairs to this product, ask the service technician to perform safety checks recommended by the manufacturer to determine that the product is in safe operating condition.

1.4 Use

1. Cleaning - Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

DNR110 Series Features

Black rectangular electronic device with a lid and ventilation grille (no visible text or symbols)

Features

• 4 integrated PoE ports
- Easy connection and setup with auto-discovery of IP Cameras
• Full HD 1080P recording per channel @ 25/30fps
- Reliable identification with selectable area digital zoom
• Supports up to 5MP camera resolution
• Dual streaming (H.264/MJPEG)
- Pentaplex operation
- FLIR Cloud Quick & Secure Connect via QR code scan
• HDMI / VGA simultaneous video output
- FLIR secure DDNS service
• Audio I/O: 1 in — 1 out
• Supports 1 SATA HDD up to 4TB, 2x USB 2.0 ports

Getting Started (DNR110 Series)

The system comes with the following components:

NVR (Network Video Recorder) Power Adapter USB mouse Ethernet cable Quick start guides

Used drive size, number of channels and camera configuration may vary by model.

Top Panel (DNR110 Series)

①②③ FLIR

1. HDD: Glows to indicate hard drive is in normal state. Turns off when there is a hard drive error.
2. Power Indicator: Glows to indicate the system is on.
3. NET: Glows when network is in normal state. Turns off for network error.

Rear Panel (DNR110 Series)

Back panel of a black electronic device showing ports and connectors (no text or symbols visible)

1. MIC IN/OUT: RCA input and output for 2-way audio.

NOTE Audio-enabled IP cameras (not included) are required to use audio recording. You cannot reco audio from the input (e.g. microphone) connected to the MIC IN port.

1. USB port(s): Connect a USB mouse (included) or USB thumb drive (not included) for data backup or firmware updates.
2. HDMI: Connect to an HDMI monitor or TV (not included) to view the system interface.
3. VGA: Connect a VGA monitor (not included) to view the system interface.
4. LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.
5. PoE Ports: Connect IP cameras. Integrated PoE (Power Over Ethernet) ports provide power to cameras and video connection to NVR.
6. Power input: Connect the included power adapter.

Basic Setup (DNR110 Series)

6.1 Step 1: Connect the IP Cameras

Option 1: Direct Connection to NVR

- Connect cameras to the PoE Ports on the rear panel of the NVR using Cat5e or higher grade Ethernet cable. The cameras will appear on the NVR without any additional configuration when the system starts up.

Back view of a black electronic device showing ports, connectors, and a security camera (no text or symbols visible)

Option 2: Connect Cameras to Local Network

You can also connect your IP cameras to your local network for flexible installations. For details, see 6.11 Connecting Cameras to the Local Area Network (LAN), page 12.

6.2 Step 2: Connect the Mouse

- Connect a USB mouse (included) to one of the USB ports.

Basic Setup (DNR110 Series)

Back panel of a network device showing ports, connectors, and a router (no text or symbols visible)

6.4 Step 4: Connect the Monitor

• Connect an HDMI cable (not included) from the HDMI port to the TV or monitor (recommended).
  OR
• Connect a VGA cable (not included) from the VGA port to the monitor.

Back panel of a black electronic device showing ports, connectors, and a central port (no visible text or symbols)

Back view of a black electronic device showing ports, connectors, and a port with an attached cable (no text or symbols visible)

At startup, the system performs a basic system check and runs an initial loading sequence. After a few moments, the system loads a live display view.

6.6 Step 6: Upgrade Firmware to Latest Version (if Available)

If a firmware upgrade is available, you will be asked to install it once the system starts up. It is required to upgrade your system firmware and client software or mobile apps to the latest version to enable remote connection to the system.

If a firmware upgrade is available:

1. After startup, a notification will appear asking you to upgrade the firmware. Click OK to upgrade.
2. Enter the system user name (default: admin) and password (default: 000000) and click OK. Wait for the firmware update to complete. The system will restart once the firmware has been upgraded.

WARNING

The system requires a user name and password to log in to the system remotely using a computer or mobile device. After logging on remotely the first time, you will be asked to create a custom password for the system.

Local system and remote connectivity (LAN & Internet) user name and password:

• Username: admin
• Password: 000000

Default ports for DDNS remote access:

• Port 80 (HTTP port)
• Port 35000 (Client port)

6.9.1 FLIR Cloud™

This system features the exclusive FLIR Cloud™. This is a cloud service that allows you to connect to your system over the Internet via a secure handshake with our servers. This means you can easily connect to your system without requiring any network configuration.

For details on setting up your system to connect to the Internet using FLIR Cloud™:

• See 15 Connecting to Your System Over the Internet on PC or Mac, page 73. OR
• See 17 Connecting to your System Using Smartphone or Tablet Apps, page 104.

Connectivity using FLIR's free DDNS service is also available, but requires the ports listed above to be port forwarded on your router.

6.10 Quick Access to System Information

To quickly open a window that displays vital system information:

- Right-click to open the Quick Menu and click Info. Enter the system user name (default: admin) and password (default: 000000).

6.11 Connecting Cameras to the Local Area Network (LAN)

For flexibility, you may also connect IP cameras to the same Local Area Network (LAN) as the NVR. This is accomplished by connecting the cameras to the same router as the NVR. For these installations, an external PoE switch (sold separately) or power adapter (sold separately) must be used to provide power to each IP camera. You also must add the cameras on the NVR before they will show a picture on the monitor or be recorded by the NV Follow the steps below to connect the cameras to the NVR over the LAN.

NOTE • For a list of 3rd party IP cameras supported, please visit www.fir.com/security/support. • Camera and NVR images in this section are used for illustration only.

Step 1 of 2 — Option A: Connecting cameras to your local network using a PoE switch:

graph TD
    A["INTERNET"] --> B["Router"]
    B --> C["NVR"]
    C --> D["IP Cameras"]
    B --> E["PoE Switch"]
    E --> F["IP Cameras"]

Step 1 of 2 — Option B: Connecting cameras to your local network using power adapters:

graph TD
    A["INTERNET"] --> B["Router"]
    B --> C["NVR"]
    C --> D["IP Cameras"]
    C --> E["Power adapter (not included)"]
    B --> F["IP Cameras"]

1. Connect each camera to a compatible power adapter (visit www.filr.com/security/support for compatible power adapters for your cameras).

2. Connect the camera to your router using a CAT5e or higher Ethernet cable.

Step 2 of 2: Add the cameras to your NVR:

1. Right-click and select Device Search

2. Log in using the admin account (default User Name: admin; default Password: 000000).

3. Click Device Search. The system searches the network for compatible cameras.

1. Click Add. The Status indicator turns green to show the camera is successfully connected.

Remote Device 1 2 3 Device Search Add Device Filter Remove Add Device Channel Multi-Order Save IP Address Port Device Name 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

NOTE

If the Status indicator is red, click and update the info for your IP camera. Click OK to save changes.

1. Click OK to save changes.

NOTE

You can also add a camera to a specific channel by hovering the mouse over an empty channel in spin-screen view and clicking. Then double-click the camera you would like to add and right click to exit.

Mouse Control

The mouse is the primary control device for the system. To connect a USB mouse:
- Connect a USB mouse to the USB port on the front or rear panel.

Diagram of a computer mouse with labeled parts: head, body, and interior

1. Left-button:

2. In live view, click to open the Navigation Bar. Right-click to close the navigation bar.

3. In live view, while in a split-screen display mode, double-click an individual channel
   to view it in full-screen. Double-click again to return to the split-screen display mode.

4. While navigating menus, click to open a menu option.

5. Right-button:

6. During live view, right-click anywhere on the screen to open the Quick Menu.

7. Within system menus, right-click to exit menus.

8. Scroll wheel: In live view, use the scroll wheel to zoom in/out.

Using the System

Use the system's graphical on-screen display to navigate menus and configure options and settings.

8.1 On-Screen Display

The system shows the following for all display views:

03:26-2018 SE:58:20PM ① ② CAM 1 C M 1 CAM 2 C M 2 CAM 3 C M 3 ③ ④ CAM 4 C M 4 CAM 5 C M 6 CAM 6 C M 8 CAM 7 C M 7 CAM 8 C M 8

8.2 Using the Quick Menu

The Quick Menu gives you access to the system's key functions. To access the Quick Menu, right-click the screen during live view.

View 1 View 4 PTZ AutoFocus Color Setting Info Sequence Search Manual Control Device Search Main Menu

The Quick Menu has the following options:

• View: Select a camera in full-screen or select a multi-channel display.
- Pan/Tilt/Zoom: Access controls for PTZ cameras (not included).
- AutoFocus: Access zoom/focus controls for auto-focus cameras (not included).
• Color Setting: Configure image settings for cameras.
- Info: Opens the system information window.

- Sequence: Click to start/stop sequence mode. In sequence mode, the system will automatically cycle through connected cameras

8.3 Adjusting Camera Image Settings

Use the Camera menu to adjust image settings for your cameras.

To adjust image settings:

1. Right-click on the channel you would like to configure and select Color Setting. Enter the system password if prompted.
2. Configure the following settings as needed:

General Channel Configuration Path Mirror Grable Delete Saturation 50 Bginess 50 Convex 50 Flip Up/Down Flue 50 3D-Value ■ Window ■ Delete BCC Mode On ■ Select ■ Select to DisLight ■ Select to [Default] [Reference] [OK] [Cancel]

NOTE

The settings listed below are only shown if they are supported on the selected camera. Some camera models do not support all settings.

• Mirror: Select Enable to flip the image horizontally.
• Flip: Select Flip 180° to flip the image vertically, or select No Flip for the default orientation.

• 3D Denoise: Select Enable to turn on the camera's noise reduction feature. Noise reduction will ensure a cleaner image, especially at night, and may reduce the amount of disk space required to store video.

• Click OK to save changes.

NOTE

You must save changes to apply settings changes. It is recommended to adjust one setting at a time so you can see the results of each change. Click Default to reset the camera to default image settings.

8.4 Using the Navigation Bar

The Navigation Bar gives quick access to certain functions and menus.

To open the Navigation bar:

- Left click on the screen to open the Navigation Bar. The Navigation Bar has the following options:

Screenshot of a software toolbar with numbered icons for file operations and navigation

1. Main Menu.

2. Collapse.

3. Select display layout.

4. Sequence: Click to start/stop sequence mode.

5. PTZ: Click to open PTZ controls.

6. Camera: Click to open camera image settings.

7. Search: Search and playback recorded video. See 16.4 Playback, page 85.

8. Alarm Status: View alarms in progress. See 14.2.4 Event Info, page 48.

9. Channel Info: Click to access status information about connected cameras.

10. Device Search: Manage IP cameras over the network.

11. Network: Configure network settings for your system. See 14.3.1 Network, page 52.

12. HDD Manager: Manage hard drives connected to the system. See 14.3.17 Formatting the Hard Drive, page 64.

13. USB Manager: Click to access options for connected USB thumb drives (not included). You can backup video, logs, or system configurations and install firmware upgrades.

14. System Upgrade: Check for firmware upgrades. The system must be connected to the Internet to check for or receive updates.

8.5 Using the Camera Toolbar

The Camera Toolbar is used to perform actions on a specific channel.

8.5.1 Using Quick Playback

Quick Playback is used to playback the last 5-60 minutes of video from the selected channel. You can also access Quick Playback in split-screen mode, while still viewing live video from the other channels.

To use Quick Playback:

1. Move your mouse to the top of the channel display and click

NOTE

By default, the system will begin playback from 5 minutes ago. You can increase this to up to 60 min- nutes using the Instant Playback setting in Main Menu>Setting>General.

1. Right-click to exit Quick Playback.

8.5.2 Using Digital Zoom in Live Display

1. Move your mouse to the top of the channel display and click to activate digital

zoom. A check mark will appear in the icon to indicate digital zoom is activated

1. Click and drag inside the channel to zoom in.

2. Click and drag to pan the zoom area.

3. Right-click to zoom out and select a new zoom area.
4. Click 📄 to disable digital zoom. Note that the channel will remain at the same zoom level until you right-click inside it.

852 Using Real-time Rackup

8.6 Using the Virtual Keyboard

The Virtual Keyboard is used to input text or numeric values in certain menus.

1 ? @ # $ % ^ & " - ← 1 2 3 q w e r l y u i o p / 4 5 6 a s d l g h j k l : Enter-7 8 9 z x c v b n m . . Shift ↩ 0 ← ① ② ③

1. Backspace.
2. Enter capital letters.
3. Confirm entry.

8.7 Adjusting Camera Zoom & Focus

Auto-focus cameras (not included) have a motorized lens. The motorized lens allows you to control the zoom and focus settings using the menus on your system.

Zoom 0 Focus 11 AutoFocus Default Refresh

To adjust the camera's zoom focus:

1. Double-click on the channel where the motorized lens camera is connected.
2. Right-click and then click AutoFocus. Loo into the system using the admin account

Setting The Time

CAUTION

It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence.

To set the date and time:

1. In the main viewing mode, right-click and click Main Menu.

2. Log in using the system user name (default: admin) and password (default: 000000).

3. Click

and select Setting. Click General and select the Date&Time tab.

ENGLISH ENGLISH MATERIALS FOR FUTURES CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS CONTENTS

1. Under System Time, enter the current time and select your time zone. Then, click OK.
2. Check DST to enable auto Daylight Savings Time updates.

NOTE

• You can adjust the Start Time and End Time for Daylights Savings Time if the default settings do not match your region.
  • Under DST Type, select Day of Week to set the start and end time based on a day and week (e.g. 2nd Sunday in March), or select Date to set the start and end time to a specific date.

Recording

By default, the system is set to immediately record video from connected cameras continuously, 24 hours a day. You can customize the recording settings according to your needs.

10.1 Video Recording Types

The system supports the following recording types.

• Recording—Continuous: Normal, continuous recording. A C icon is shown when recording is in progress.
• Recording—Motion: The system records when motion is detected by the camera. An icon is shown when motion is detected.

10.2 Main Stream and Sub Stream

The system employs two video recording streams, a Main Stream and a Sub Stream. Both Main Stream and Sub Stream recording are enabled by default.

The Main Stream records high quality video to your system's hard drive.

The Sub Stream records lower resolution video for efficient streaming to devices over the Internet. Sub Stream recording must be enabled to view video recordings on a computer or mobile device.

You can configure the video quality parameters for the Main Stream or Sub Stream. For details, see 14.1.6 Configuring Recording Quality, page 43.

10.3 Setting up Scheduled or Manual Recording

You can set the system to record based on a schedule or you can manually turn recording on and off. By default, the system is set to record on an always on recording schedule.

To configure the recording schedule, see 14.3.13 Configuring the Video Recording Schedule, page 60.

To select between scheduled and manual recording:

1. Right-click and then select Manual Control>Record.

Recording10

1. Under Main Stream, select how the system will record the Main Stream for each channel.

2. Schedule: Main Stream Recording will follow the recording schedule.

3. Manual: The system will record the Main Stream continuously as long as this option is checked.

4. Off: The system will not record the Main Stream for this channel. This option is not recommended.

5. Under Sub Stream, select how the system will record the Sub Stream for each channel.

6. Schedule: Sub Stream Recording will follow the recording schedule.

7. Manual: The system will record the Sub Stream continuously as long as this option is checked.

8. Off: The system will not record the Sub Stream for this channel.

9. Under Snapshot, select Enable to enable snapshot recording on each channel. Or, select Disable to disable snapshot recording.

10. Click OK to save changes.

10.4 Configuring Hard Drive Overwrite

When the hard drive is full, the system will overwrite the oldest recordings by default. This is recommended, as it makes sure that your system will continue to record without any input from you. You can also set the system to stop recording once the hard drive is full.

To configure hard drive overwrite:

1. Right-click and select Main Menu. Click ✗ > Setting>General>General.

2. Under HDD Full, select Overwrite for the system to overwrite the oldest recordings when the hard drive is full. Or, select Stop Record for the system to stop recording when the hard drive is full.

Search (Playback)

Search mode is used to navigate and playback recorded video files on the system.

11.1 Playing Back Video from the Hard Drive

1. From live view, right-click and then click Search.
2. Log in using the system user name (default: admin) and password (default: 000000).
3. Configure the following:

Screenshot of a video editing software interface with numbered UI elements and tool panels

3.1. Use the calendar on the right to select the day to playback.
3.2. Use the drop-down menus to select the channels you would like to playback.

NOTE Click the display options to playback multiple channels simultaneously.

11.2 Playback Controls

Screenshot of a video editing software interface with numbered labels pointing to various media clips and tracks.

1. Select playback device.
2. Calendar: Select the day to playback.
3. Channel select: Select channels to playback.
4. Video clip backup: Select video clip start and end times.
5. Backup video clip: Click to save selected clip.
6. Playback Bar: Click inside the bar to select a playback time.
7. Zoom Playback Bar: Select scope of time bar
8. Recording types: Click to show/hide recording types.
9. Speed up

10. Slow

11. Click From ReadWrite Hdd and select From IO Device. Click Browse to open the USB drive and manually select the video file.

Add As Add As Delete Save As End As Save As

1. Double click the video file you would like to open.

Backup

Backup video files to external USB flash drive (not included) or self-powered USB external hard drive (not included).

NOTE

USB external hard drives must be formatted in the FAT32 file format to be used with the system.

12.1 Formatting the USB Thumb Drive

It is recommended to format your USB thumb drive (not included) before using it with the system.

CAUTION

Formatting the USB device will permanently erase all data.

To format a USB device:

1. Insert a USB thumb drive (not included) into one of the USB ports.

2. From live view, right-click and then select Main Menu. Login if prompted.

3. Click >Backup.

4. With your USB device selected, click Browse.

0:00:00 Data Time OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK Ok OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK

Backup12

12.2 Backing up Video

1. Insert a USB thumb drive (not included) into one of the USB ports.

2. From live view, right-click and then select Main Menu. Login if prompted.

3. Click >Backup.

4. Configure your search options:

0.01 MB / 0.02 MB / 0.03 MB / 0.04 MB / 0.05 MB / 0.06 MB / 0.07 MB / 0.08 MB / 0.09 MB / 0.10 MB / 0.11 MB / 0.12 MB / 0.13 MB / 0.14 MB / 0.15 MB / 0.16 MB / 0.17 MB / 0.18 MB / 0.19 MB / 0.20 MB / 0.21 MB / 0.22 MB / 0.23 MB / 0.24 MB / 0.25 MB / 0.26 MB / 0.27 MB / 0.28 MB / 0.29 MB / 0.30 MB / 0.31 MB / 0.32 MB / 0.33 MB / 0.34 MB / 0.35 MB / 0.36 MB / 0.37 MB / 0.38 MB / 0.39 MB / 0.40 MB / 0.41 MB / 0.42 MB / 0.43 MB / 0.44 MB / 0.45 MB / 0.46 MB / 0.47 MB / 0.48 MB / 0.49 MB / 0.50 MB / 0.51 MB / 0.52 MB / 0.53 MB / 0.54 MB / 0.55 MB / 0.56 MB / 0.57 MB / 0.58 MB / 0.59 MB / 0.60 MB / 0.61 MB / 0.62 MB / 0.63 MB / 0.64 MB / 0.65 MB / 0.66 MB / 0.67 MB / 0.68 MB / 0.69 MB / 0.70 MB / 0.71 MB / 0.72 MB / 0.73 MB / 0.74 MB / 0.75 MB / 0.76 MB / 0.77 MB / 0.78 MB / 0.79 MB / 0.80 MB / 0.81 MB / 0.82 MB / 0.83 MB / 0.84 MB / 0.85 MB / 0.86 MB / 0.87 MB / 0.88 MB / 0.89 MB / 0.90 MB / 0.91 MB / 0.92 MB / 0.93 MB / 0.94 MB / 0.95 MB / 0.96 MB / 0.97 MB / 0.98 MB / 0.99 MB / 1.00 MB Source: A#X Date Time: Dec-23 Apr-23 Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 Mar-26 Apr-26 May-26 Jul-26 Aug-26 Sep-26 Oct-26 Nov-26 Dec-26 Jan-27 Feb-27 Mar-27 Apr-27 May-27 Jul-27 Aug-27 Sep-27 Oct-27 Nov-27 Dec-27 Jan-28 Feb-28 Mar-28 Apr-28 May-28 Jul-28 Aug-28 Sep-28 Oct-28 Nov-28 Dec-28 Jan-29 Feb-29 Mar-29 Apr-29 May-29 Jul-29 Aug-29 Sep-29 Oct-29 Nov-29 Dec-29 Jan-30 Feb-30 Mar-31 Mar-31 May-31 Jul-31 Aug-31 Sep-31 Oct-31 Nov-31 Dec-31 Jan-31 Feb-31 Mar-31 May-31 Jul-31 Aug-31 Sep-31 Oct-31 Nov-31 Dec-31 Jan-31 Feb-31 Mar-31 May-31 Jul-31 Aug-31 Sep-31 Oct-31 Nov-31 Dec-31 Jan-31 Feb-31 Mar-31 May-31 Jul-31 Aug-31 Aug-31 Sep-31 Oct-31 Nov-31 Dec-31 Jan-31 Feb-31 Mar-31 May-31 Jul-31 Aug-31 Sep-31 Oct-31 Nov-31 Dec-31 Jan-31 Feb-31 Mar-31 May-31 Jul-31 Aug-31 Sep-31 Oct-31 Nov-31 Nov -

• Your USB device will be listed in the field next to the Browse button.
  • Type: Select the recording type you would like to search for or select All to search
  all recording types
• Record CH: Select the channel you would like to search or select All to search all channels.
• File Format: Select DAV to save files to save files to .dav format. You can playback .dav files using the FLIR video player software from www.flir.com/security/support. Or, select ASF for .asf format. You can playback .asf files in VLC Media Player (free download from www.vldeolan.org) on PC or Mac.

NOTE

Backup12

1. Start playing back video using the steps in 11.1 Playing Back Video from the Hard Drive, page 26.
2. Click to mark the beginning of the video clip. Click again to mark the end of the video clip.
3. Click to open the Backup menu.
4. Configure the following:

① ② ③ Speed Required - Speed Formatting 1.08 MB / 1.0 GB OK Cancel

5.1. Check the USB device where you would like to save the file.
5.2. Check the files you would like to backup.
5.3. Click Backup. Then click Start. Wait for the backup to complete before removing the USB thumb drive.

12.4 Viewing Backup Files

To playback .dav backup video files, a FLIR Cloud™ Player is available for PC and Mac at www.flir.com/security/support.

Backup12

1. Click to open a back up video file.

Smart Player Smart Player Play Studio 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

1. Use the Player controls to control playback or select other files for playback.

Video Player Controls

Smart Player Play Solution ① ② ③

Backup12

1. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following:

• View information about the video file.
• Start/stop a manual recording from the video file.
• Take a snapshot from the video file.
- ✗: Close the video file.

1. Hide/show file list.

2. Playback controls:

• Playback files in sequence.
• Synchronize playback times.
• : Play/pause playback.
• : Stop playback.
•: Previous frame.
• Next frame.
• TX —— : Playback speed.
• : Volume control.

1. Zoom Timeline.

2. Add Files: Click to open back up video files.

3. Digital Zoom: Click to activate digital zoom mode. Click and drag in the video to zoom

Backup12

1. Config: Click to open the configuration menu for the player. From here you can control the default file formats and save locations for snapshots and video files saved from the player.

Smart Player File Edit View Help File Type: 1. All (Show Active Users) File Transfer: 2. Log Performance (Log) 3. Event handlers: End Sub-Action

12.4.2 Viewing Backup Files on Mac

A Video Player for Mac is available from www.flir.com/security/support.

To view backup video files using the Player on Mac:

1. Download Video Player for Mac from www.flir.com/security/support.

2. Double click the downloaded file in Safari to extract the Smart Player app file.

Backup12

1. Click 📄 to open a back up video file in another location.

Player Play Window 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

1. Use the Player controls to control playback or select other files for playback.

Video Player Controls

Player ① ② ⑥ ⑦ ⑧ ⑨

Backup12

3. Hide/show file list.

4. Playback controls:

• When a video file ends, this button lets you select if you want the video player to repeat the same file or play the next file.
  • : Play/pause playback.
• Stop playback.
  •: Previous file.
  • Next file.
  • 1X : Playback speed.
  • : Volume control.

5. Zoom Timeline.

1. Add Files: Click to open back up video files.
2. Full-screen: Click to open the player in full screen. Press ESC to exit full screen.
3. Config: Click to open the configuration menu for the player. From here you can control the default file formats and save locations for snapshots and control the aspect ratio.

Player Start Menu End Menu View Options End Options

Managing Passwords and User Accounts

By default, the system user name is admin and the password is 000000. Passwords are enabled by default and are required to access the Main Menu or connect to the system using a computer or mobile device. You will be prompted to create a custom password after you connect for the first time.

NOTE

If you forget the password to the system, contact technical support to have it reset.

The system includes the following default accounts:

• admin: The admin account has full access to the system, may configure all system settings, and can manage user accounts.
• default: The default account is a limited user account that may only view live video from the cameras.

For security reasons, it is essential that you change the password on your system. By default, the system password is enabled.

13.1 Changing Passwords

You can change the system password of the admin and user accounts from the Users menu.

To modify an account password:

1. From Live View, right-click and then select Main Menu.

2. If prompted, enter the system user name (default: admin) and password (default: 000000).

3. Click X and select Setting. Select Account.

4. Click next to the user account you would like to modify.

To add a user account:

1. From Live View, right-click and then select Main Menu.
2. If prompted, enter the system user name (default: admin) and password (default:

000000).

1. Click and select Setting. Select Account.

2. Click Add User

3. Configure the following:

File Edit Name: Format: Size: Format: Properties Form1 ISO-032047 PTT SINARIFETRIS FRAVELICUS FORMAT SITULARID MASCALIFETRIS MASCALIFETRIS MATHELM SITULARID SITULARID SITULARID SITULARID SITULARID SITULARID SITULARID SITULARID SITULARID SITULARID SITULARID SITULARID SITULARID SITULARID SITULARID SITULARID SITULARID SITULARID SITULARID SITULARID SITULARI SITULARI SITULARI SITULARI SITULARI SITULARI SITULARI SITULARI SITULARI SITULARI SITULARI SITULARI SITULARI SITULARI SITULARI SITULARI SITULARI SITULARI SITULARI SITULARI SITULARII SITULARII SITULARII SITULARII SITULARII SITULARII SITULARII SITULARII SITULARII SITULARII SITULARII SITULARII SITULARII SITULARII SITULARII SITULARII SITULARII SITULARII SITULARII SITULARII SITULARIII SITULARIII SITULARIII SITULARIII SITULARIII SITULARIII SITULARIII SITULARIII SITULARIII SITULARIII SITULARIII SITULARIII SITULARIII SITULARIII SITULARIII SITULARIII SITULARIII SITULARIII SITULARIII SITULARIII SITULARII

- User Name: Enter a name for the user account.

• Password: Enter a 6 character password for the user account. Enter the password again under Confirm Password.
• Memo (optional): Enter a description of the user account.
• Group: Select the group you would like to assign to this user account. A user ac-
  count cannot be given permissions its group does not have.

• Multiuser: Check to enable this user account to be used to login from more than one device at the same time.
  • Authority: Check the permissions you would like the user account to have. Under the System tab, select the menus the user account may access. Under the Play-back tab, select which channels the user account may access recorded video from.

• Click OK to confirm.

NOTE

The admin and default user accounts cannot be deleted from the system.

13.5 Account Groups

Account groups can be used to easily manage permissions for multiple user accounts. User accounts can be given all the permissions of a group, but cannot be given permissions that the group does not have.

The system includes the following groups by default:

• admin: Accounts in the admin group are system administrators. They have full access
  to the system, may configure all system settings, and can manage user accounts.
• user: Accounts in the user group are normal users. They have limited access to system

13.6 Adding Groups

1. From Live View, right-click and then select Main Menu.
2. If prompted, enter the system user name (default: admin) and password (default: 000000).

1. Click X and select Setting.

2. Click Account and select the Group tab.

3. Click Add Group.

1. Configure the following:

System Menu System Name: Symbol System System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: System Name: system1 system2 system3 system4 system5 system6 system7 system8 system9 system10 system11 system12 system13 system14 system15 system16 system17 system18 system19 system20 system21 system22 system23 system24 system25 system26 system27 system28 system29 system30 system31 system32 system33 system34 system35 system36 system37 system38 system39 system40 system41 system42 system43 system44 system45 system46 system47 system48 system49 system50 system51 system52 system53 system54 system55 system56 system57 system58 system59 system60 system61 system62 system63 system64 system65 system66 system67 system68 system69 system70 system71 system72 system73 system74 system75 system76 system77 system78 system79 system80 system81 system82 system83 system84 system85 system86 system87 system88 system89 system90 system91 system92 system93 system94 system95 system96 system97 system98 system99

• Under Group Name, enter a name for the group.
• Under Memo, enter an optional comment for this group.
- Under Authority, check the permissions that the group will have. User accounts assigned to this group can not be given any permissions the group does not have.

1. Click OK to save changes.

13.7 Modifying Groups

1. In the Group tab, click next to the group you would like to modify.
2. Update the group's details as needed, and then click OK to save changes.

13.8 Deleting Groups

1. In the Account menu, click next to the user account you would like to delete.

2. Click OK to confirm.

NOTE

The admin and user groups cannot be deleted from the system

Using the Main Menu

To open the Main Menu:

- Using the mouse: Right-click and click Main Menu.

NOTE The system password is required to access the Main Menu. By default the user name is admin and the password is 000000. ① ② ③ ④ ⑤ ⑥ FLIR MAIN MENU

1. SEARCH: Open Search/Playback mode. For details, see 11 Search (Playback), page 26.
2. BACKUP: Export files to USB device. For details, see 12 Backup, page 29.
3. CAMERA: Open the menu to manage IP cameras connected to the network (see 6.11 Connecting Cameras to the Local Area Network (LAN), page 12 for details), set recording parameters, and assign custom titles for your cameras.
4. INFO: View system information.
5. SETTING: Configure general system, schedule, network, recording, display, and motion settings. Restore system to factory defaults.
6. SHUTDOWN: Logout, restart, or shutdown the system.

14.1 Camera

Open the Remote Device menu to manage IP cameras, set recording parameters, and assign custom titles for your cameras.

Using the Main Menu14

14.1.2 Viewing Camera Status

The Camera Status menu allows you to view the connection and alarm status for all connected cameras.

To view camera status:

1. From the Main Menu, click and select Remote Device>Status.

View Sheet 100% PROSPECT Provision Output Input Output View Sheet PC Format Panel Dimensional 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

14.1.3 Viewing Camera Firmware Versions

You can use the Firmware menu to view firmware versions for connected cameras.

To view camera firmware versions:

1. From the Main Menu, click and select Remote Device>Firmware.

Financial Data DATA FINANCE INCOME

Using the Main Menu14

1. Extract the firmware file and copy it to a USB thumb drive (not included).

2. Insert the USB thumb drive (not included) into a USB port on the system.

3. Right-click and select Main Menu. Click ____ and select Remote Device>Upgrade.

Remove Image STATUS Properties Image File Device Log: 000123 Size: 0.11.13 Size: 0.11.13 Color Mode: RGB/RGB Color Mode: RGB/RGB Color Mode: RGB/RGB Color Mode: RGB/RGB Color Mode: RGB/RGB Color Mode: RGB/RGB Color Mode: RGB/RGB Color Mode: RGB/RGB Color Mode: RGB/RGB Color Mode: RGB/RGB Color Mode: RGB/RGB Color Mode: RGB/RGB Color Mode: RGB/RGB Color Mode: RGB/RGB Color Mode: RGB/RGB Background

1. Click Select. Select the firmware file on the USB drive and click OK.
2. Check the cameras you would like to apply the upgrade to in the list and then click Start Upgrade.

CAUTION

Wait for the firmware upgrade to complete before turning off or unplugging the cameras or NVR. The cameras will restart during the firmware update process.

14.1.5 Recording

The Recording menu allows you to set recording parameters for your cameras, such as the resolution and frame rate.

14.1.6 Configuring Recording Quality

The custom annolve two video recording streams a Main Stream and a Sub Stream. The

Using the Main Menu14

1. Configure the following settings. Settings for the Main Stream are in the left column. Settings for the Sub Stream are in the right column.

LOGICAL Background Name: A Type: C Type: D Type: E Type: F Type: G Type: H Type: I Type: J Type: K Type: L Type: M Type: N Type: O Type: P Type: Q Type: R Type: S Type: T Type: U Type: V Type: W Type: X Type: Y Type: Z Type: A10000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 Color OK Cancel Apply Add End Help Help Add Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove Help Remove

- Resolution: Select the resolution that you want to use to record the selected channel. Higher resolutions create a more detailed image, but take up more hard drive space to record and require more bandwidth to stream to connected computers or mobile devices.

NOTE Available resolutions for the Main Stream and Sub Stream depend on the model of camera that is connected to the system.

• Compression: Select the video compression type that will be used. It is recommended to select H.264, as it will have the best performance and use the least amount of disk space.
• Frame Rate (FPS): Select the frame rate in Frames Per Second (FPS) that each stream will record at. A higher frame rate provides a smoother picture, but requires more storage and bandwidth.
• Bit Rate Type: Select CBR (Constant Bit Rate) or VBR (Variable Bit Rate) to determine the bit rate type. If you select VBR, you can set the video quality setting between 1 and 6. If you select VBR, select the Quality from 1 (lowest) to 6 (highest).

Using the Main Menu14

To configure audio recording:

1. From the Main Menu, click and select Recording>Recording.

INCOMING SUPPORT ✓ Default ✓ Open ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select ✓ Select

1. Select the audio-enabled camera under Channel.
2. Check the Audio/Video checkbox to enable audio recording.
3. Click OK to save changes.

14.1.8 Configuring Snapshot Recording Settings

The system can be set to record snapshot images when a camera detects motion. These snapshots can be viewed through the Search menu or can be attached to email alerts and push notifications. The Snapshot tab in the Recording menu controls the quality and recording parameters for each camera.

NOTE

In order to enable Snapshot recording, the following menu options must be configured:

• The Snapshot schedule must be enabled for times that you would like to save snapshots. See 14.3.15 Configuring the Snapshot Schedule, page 62.

• Snapshot recording must be enabled for motion detection in the Event menu. See 14.3.8 Configuring Motion Detection, page 56.

• Configure the following settings for snapshots saved automatically from motion detection or the snapshot schedule:

MOUNTING STARTOUT Wave Filter One Type Three Channel 0 Magnitude 0 Magnitude Size 100% (250 MHz) Quality 0 Dispersed Frequency 0 376 OK Cancel Apply

• Channel: Select the channel you would like to configure.
• Mode: Select Timing for the system to take snapshots according to the snapshot schedule (see 14.3.15 Configuring the Snapshot Schedule, page 62) Select Trigger for the system to take snapshots only when triggered by motion detection (snapshot must be enabled in the Motion Detect menu; see 14.3.8 Configuring Motion Detection, page 56).
• Image Size: The image size is the same as the Main Stream resolution of the camera.
• Image Quality: Select the snapshot image quality between 1 (lowest) and 6 (highest).

• Snapshot Frequency: Select the number of snapshots (up to 6) the system will take each time.

• Click OK to save changes.

14.1.9 Creating Custom Channel Names

You can assign custom names to your cameras. For example, you can name your cameras based on their location (e.g. hallway or front door).

Using the Main Menu14

14.2 Info

Info contains menus that show you system information.

INFO INFO EVENT NETWORK BPS LOG FLIR MAIN MENU

14.2.1 HDD Info

Open Help Help Help Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down Down 24 25.0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

Using the Main Menu14

The Record Info menu shows the start and end times of recordings saved on the hard drive.

To access the Record Info menu:

- From the Main Menu, click E _0 and then select Info>Record Info.

14.2.3 Version

ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM ENSM 10000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

The Version sub-menu allows you to view information about the current firmware installed on the system.

To access the Version menu:

- From the Main Menu, click and then click Info>Version.

14.2.4 Event Info

Using the Main Menu14

• Camera Masking: Camera masking alarm has been triggered (e.g. someone has covered the camera lens).
• Motion Detect: Shows channels with active motion alarms.
• IPC Ext Alarm: Alarm/sensor device (not included) connected to camera has been triggered.
• IPC Offline Alarm: IP camera is offline.

To access the Event Info menu:

- From the Main Menu, click E _0 and then select Event.

14.2.5 Online Users

ORANGE USERS LOGO 00164 780.00.00 03:33 00164 780.00.00 03:33 00164 780.00.00 03:33 00164 780.00.00 03:33 00164 780.00.00 03:33 00164 780.12.22 15:49 00164 780.12.22 15:49 00164 780.12.22 15:49 00164 780.12.22 15:49 00164 780.12.22 15:49 00164 780.22.22 15:49 00164 780.22.22 15:49 Base Time OK

The Online Users menu shows a list of users connected to the system using computers or mobile devices.

To access Online Users:

- From the Main Menu, click 📄 and then select Network.

14.2.6 Load

Using the Main Menu14

14.2.7 Test

Digital Text Long: POST Normal Text Custom Text Text Normal Text & Text Format Normal Text: size: 100.00 GB Properties Name: C:\Users\ST-32\ST Address: C:\Users\ST-32\ST Source: C:\Users\ST-32\ST Data Properties Data Properties 100%

The Test menu allows you to test if your system can connect to other devices over the LA or Internet. You can enter the IP address of a device and click Test to determine if your system can connect to it.

To access Test:

- From the Main Menu, click and then select Network>Test.

14.2.8 BPS

The BPS sub-menu shows the bitrates of connected cameras. the bitrate is the amount of data the camera is sending to the system.

CNC M2 TWP M4 TWP M6 TWP M8 TWP M10 TWP M12 TWP M14 TWP M16 TWP M18 TWP

Using the Main Menu14

File Open Text 10.14 2005 11:30 16:00 Open Text 10.14 2005 11:30 16:00 Size: 24 Name Open Width Length Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Width Welding (1) Welding (2) Welding (3) Welding (4) Welding (5) Welding (6) Welding (7) Welding (8) Welding (9) Welding (10) Welding (11) Welding (12) Welding (13) Welding (14) Welding (15) Welding (16) Welding (17) Welding (18) Welding (19) Welding (20) Welding (21) Welding (22) Welding (23) Welding (24) Welding (25) Welding (26) Welding (27) Welding (28) Welding (29) Welding (30) Welding (31) Welding (32) Welding (33) Welding (34) Welding (35) Welding (36) Welding (37) Welding (38) Welding (39) Welding (40) Welding (41) Welding (42) Welding (43) Welding (44) Welding (45) Welding (46) Welding (47) Welding (48) Welding (49) Welding (50) Welding (51) Welding (52) Welding (53) Welding (54) Welding (55) Welding (56) Welding (57) Welding (58) Welding (59) Welding (60) Welding (61) Welding (62) Welding (63) Welding (64) Welding (65) Welding (66) Welding (67) Welding (68) Welding (69) Welding (70) Welding (71) Welding (72) Welding (73) Welding (74) Welding (75) Welding (76) Welding (77) Welding (78) Welding (79) Welding (80) Welding (81) Welding (82) Welding (83) Welding (84) Welding (85) Welding (86) Welding (87) Welding (88) Welding (89) Welding (90) Welding (91) Welding (92) Welding (93) Welding (94) Welding (95) Welding (96) Welding (97) Welding (98) Welding (99) Welding (100)

To search for system logs:

1. From the Main Menu, click and then select Log.
2. Under Start Time and End Time, select the start and end time for your search.
3. Under Type, select the log type to search for.
4. Click Search
5. (Optional) Click Backup to export logs to a USB thumb drive connected to the system.

Using the Main Menu14

14.3 Setting

The Setting menu allows you to configure general system, schedule, network, recording, display, and motion settings. It also allows you to restore the system to factory defaults.

SETTING NETWORK EVENT STORAGE SETTING FLIR MAIN MENU

14.3.1 Network

The Network menu allows you to configure network parameters for your system.

NOTE

The WiFi menu is not supported.

14.3.2 Selecting DHCP or Static IP Address (TCP/IP)

The TCP/IP menu allows you to configure IP address settings.

To configure IP address settings:

1. From the Main Menu, click ✗ and then select Network>TCP/IP.

2. Check DHCP (recommended) to let the system automatically obtain an IP address from the router or uncheck to assign a static IP address.

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If you uncheck DHCP, configure the following:

• IP Address: Enter the IP address you would like to assign to the system. Make sure that no other device on your network is using the same IP address.
• Subnet Mask: Enter the subnet mask for your network.
• Default Gateway: Enter the gateway address for your network.
• Preferred DNS: Enter the address of your primary DNS server

• Alternate DNS: Enter the address of your secondary DNS server.

• Click OK to save changes.

14.3.3 Configuring System Ports (Connection)

The Connection menu allows you to configure ports used by the system. Please note that port forwarding is not required to use FLIR Cloud™ or to connect using the apps.

If you are using DDNS connectivity, port forwarding is required for the HTTP Port (default: 80) and TCP (Client Port) (default: 35000).

To configure system ports:

1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 1. 99.

Using the Main Menu14

14.3.4 Configuring DDNS Settings

FLIR DDNS is available as an optional connectivity option. Please see 19 DDNS Setup (Advanced), page 149 for details.

The primary connectivity option uses FLIR Cloud™ to connect to your system over the Internet without requiring port forwarding or DDNS registration. For details, see 15 Connecting to Your System Over the Internet on PC or Mac, page 73.

To configure DDNS Settings:

1. Visit http://ddns.myddns-flir.com and register for a DDNS account.

2. From the Main Menu, click and then select Network>DDNS.

Create Create Type: Microsoft Teams Name: Date: 01 Format: Default Name: Layout: Layout: OK Cancel Apply

1. Check Enable.

2. Under Domain Name, enter the Domain Name/URL Request your received in the email after registering for DDNS.

3. Under User ID, enter your DDNS User Name.
4. Under Password, enter your DDNS Device password.
5. Click OK to save your settings.

NOTE

Using the Main Menu14

To configure Email Alerts:

1. From the Main Menu, click ✕ and then select Network>Email.

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1. Check Enable to enable email notifications.

2. Configure the following:

3. SMTP Server: Enter the SMTP server address.

4. Port: Enter the port used by the SMTP server.
5. Anonymous: Check if your server supports anonymous log ins. Otherwise, leave this unchecked.
6. User Name: Enter the SMTP user name.
7. EmailSchedule: Click Setup and select the days you want email alerts to be enabled.
8. Password: Enter the SMTP password.
9. Receiver: Enter the email address that will receive alerts.
10. Sender: Enter the sender's email address.
11. Subject: Enter the subject line for the email alert.
12. Attachment: Check to include a jpg image attachment of the camera.

NOTE

To configure switch settings:

1. From live view, right-click and select Main Menu.

2. Click ✗>Network>Switch Settings.

3. Configure the IP Address, Subnet Mask, and Gateway for the internal PoE switch.

TCP/IP CONNECTION: IP Address: 19 - 6 - 8 - 4 RUN PANEL C:\DATA\SYSTEM\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\Network\System\Savings Default OK Cancel Apply

1. Click OK. Click Save to save changes. The system will restart.

14.3.7 Event

The Event menu allows you to configure settings for motion detection, video loss, and system warnings.

14.3.8 Configuring Motion Detection

Motion Detection events allow the system to mark footage that has motion. This allows you to quickly locate relevant footage through Search. You can also configure system responses to motion detection events, such as activating the system buzzer or sending an email alert.

To configure Motion Detection events:

Using the Main Menu14

1. Click Setup next to Region to configure which areas of the image will be enabled for motion detection. A grid will appear on the monitor.

Motion Grid

Structure Target Geometry Threshold

• Areas enabled for motion detection are shown in color and areas that are disabled are transparent.
• Hover the mouse at the top of the screen to select which motion area you would like to configure. You can set up to 4 motion detection areas and customize the sensitivity and threshold for motion detection separately for each area between 0 (lowest) and 100 (highest).
• The Sensitivity determines how sensitive the camera is to motion. For example, if the sensitivity is high, small amounts of motion are more likely to trigger an event. It is recommended to select a Sensitivity between 30\~70.

• The Threshold determines how much motion is required to trigger an event. If the amount of motion exceeds the threshold, an event occurs. It is recommended to select a Threshold between 10\~50.
  • Right-click when finished.

• Under Anti-dither, enter the anti-dither time. After a motion event occurs and motion stops, if motion is detected within the anti-dither time, the system continues the motion event and includes the new motion within the first event rather than creating a new

• Configure the following system actions when motion is detected:

• Show Message: Check to enable an on-screen pop-up when one of your cameras detects motion. On-screen pop-up shows the channels an event occurred on and the type of event.

• Channels: Select the channels that will record when motion is detected on the selected channel.
• Send Email: Check to enable email alerts. You must configure email alerts before you will be able to receive them (see 14.3.5 Configuring Email Alerts, page 54).
• PTZ Activation: If you have PTZ cameras, check to set up your PTZ cameras to move to a specified preset when the camera detects motion. Click Setup to select the PTZ cameras you want to activate and specify the preset point each one will move to.
• Buzzer: Check to enable the system buzzer.

• Snapshot: Check to save a snapshot when the camera detects motion.

• Click OK to save changes.

NOTE

Click Test to view a live view of the camera and see which areas of the screen trigger for motion. Areas where motion is detected will change color.

14.3.9 Configuring Video Loss Settings

Video Loss occurs if the system loses connection to one of the cameras.

To configure Video Loss settings:

1. From the Main Menu, click ✗ and then click Event>Motion>Video Loss.

1. Configure the following to customize settings for video loss events:

2. Period: Click Setup to configure a schedule for video loss events. It is recommended to leave this on the default setting, so you can be alerted at any time one of your cameras loses video.

3. Show Message: Check to show a popup message on the monitor if one of your cameras loses video.
4. Send Email: Check to enable email alerts. You must configure email alerts before you will be able to receive them (see 14.3.5 Configuring Email Alerts, page 54).
5. Channels: Click the checkbox to enable video recording when video loss occurs. You can then select the channels the system will record when video loss occurs on the currently selected channel.
6. PTZ Activation: Check to enable PTZ actions when video loss occurs (PTZ camera required; not included). Click Setup to select which PTZ actions will be taken by each camera.
7. Post_REC: Enter the number of seconds the system will record after video loss
8. Sequence: Click the checkbox to enable sequence mode when video loss occurs.
   You can then select which channels will appear in sequence mode.
9. Snapshot: Click the box to enable snapshot recording when video loss occurs. You can then select which channels will save snapshots when video loss occurs on the currently selected channel.

10. Buzzer: Check to enable the system buzzer when video loss occurs on the currently selected channel.

11. Click OK to save changes.

14.3.10 Configuring Hard Drive Warnings

Hard drive warnings will notify you if an issue is detected with the hard drive.

To configure hard drive warnings:

1. From the Main Menu, click ✗ and then click Event>Warning>HDD.

1. Configure the responses the system will take when the selected event occurs:

• Show Message: Show a popup message on the monitor.
- Alarm Upload: Check to enable the system to upload alerts to FLIR Cloud™ Client.
- Send Email: Check to enable email alerts. You must configure email alerts before you will be able to receive them (see 14.3.5 Configuring Email Alerts, page 54).
- Buzzer: Check to activate the system buzzer.

1. Click OK to save changes.

14.3.11 Configuring Network Warnings

Network warnings will notify you if your system loses connection to the Internet or local network or if there is an issue on your network.

To configure network warnings:

1. From the Main Menu, click ✗ and then click Event>Warning>Network.

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1. Under Event Type, select the event type you would like to configure.

2. Net Disconnection: The system has lost connection to the network.

3. IP Conflict: More than one device on your network has the same IP address.
   • MAC Conflict: More than one device on your network has the same MAC address.

Using the Main Menu14

A custom recording schedule helps reduce the amount of hard drive space required, increasing the time your system can retain recordings.

To configure the video recording schedule:

1. From the Main Menu, click X and then click Storage>Schedule>Record.

2. Under Channel, select the channel you would like to configure or select All.

3. Configure the schedule as needed:

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• Check Continuous or MD (motion detection) to select the recording type you would like to configure.
• Click and drag on each day to customize the recording schedule. The schedule is set up as a grid, which each block representing one hour.
• Click next to All to link the recording schedules for all days. The icon for a day changes to when days are linked. You can also click the boxes next to individual days to link them to each other. If the recording schedule is linked, changes made to one of the days will apply to every day that is linked.

图 1-1

Using the Main Menu14

To configure pre-recording:

1. From the Main Menu, click ✕ and then click Storage>Schedule>Record.

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1. Under Channel, select the camera you would like to configure or select All.
2. Under PreRecord, select the duration for pre-recording.
3. Click OK to save settings.

14.3.15 Configuring the Snapshot Schedule

You can set a schedule for recording snapshots from the cameras.

To set up the snapshot schedule:

1. From the Main Menu, click X and then click Storage>Schedule>Snapshot.

1. Configure the schedule as needed:

2. Check Continuous or MD (motion detection) to select the recording type you would like to configure.

3. Click and drag on each day to customize the recording schedule. The schedule is set up as a grid, which each block representing one hour.
4. Click next to All to link the recording schedules for all days. The icon for a day changes to when it is linked. You can also click the boxes next to individual days to link them to each other. If the recording schedule is linked, changes made to one of the days will apply to every day that is linked.
5. Click to disable all recording of the selected type on the selected day.

6. Click 📋 if you need to set a more precise schedule down to the minute.

7. Click OK to save changes.

14.3.16 Configure Holidays

To configure holidays:

1. From the Main Menu, click ✗ and then click Setting>General>Holiday.

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1. Configure the following:

Add New holiday Holiday Store Physical Store Holiday Store Start Time 06 - 30 - 2015 Exit Time 05 - 30 - 2015 Add More

• Holiday Name: Enter a name for this holiday.

• Repeat Mode: Select Once Only for the holiday to occur only this year or Always for the holiday to be repeated each year.

• Holiday Range: Select Date to select a specific date, or select Week to select holidays based on which week they fall on.

• Click Add. Now that you have added a holiday, an extra holiday setting is added to the recording schedule.

NOTE

You cannot delete holidays, but you can disable them by selecting Stop under the Status drop-down and then click Apply.

14.3.17 Formatting the Hard Drive

The HDD Manager menu allows you to format the hard drive. If you install a new hard drive, you must format the hard drive using the system before you will be able to record.

To format the hard drive:

A ....

Using the Main Menu14

1. Click OK to save changes. The system will restart to complete the formatting process.

14.3.18 Configuring the Hard Drive Type

The system supports the following hard drive types:

- Read-write HDD: Normal recording hard drive.

- Read-only HDD: The system can playback data from this hard drive, but it will not record to it.

To set the hard drive type:

1. From the Main Menu, click × and then click Storage>HDD Manager.

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1. Click the hard drive you would like to configure.

2. Under Type, select Read-write HDD or Read-only HDD.

3. Click OK to save changes. The system will restart to complete this operation.

14.3.19 Configuring Hard Drive Groups (Advanced)

Hard drive groups allow you to balance recordings across multiple hard drives. For example, you can record channels 1\~4 to one hard drive and 4\~8 to a second hard drive. This can reduce the amount of wear on the hard drives and may extend the life of the hard

Using the Main Menu14

1. Under HDD Group, assign a group to each hard drive. To set up two hard drive groups, assign one hard drive to group 1 and the other to group 2.

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1. Click OK. The system will restart to apply changes.

2. When the system restarts, you must decide which channels will record to each hard drive group.

3. From the Main Menu, click X and then click Storage>HDD Advance>Main Stream. For each channel, select the hard drive group you would like to record the main stream (high quality) video and then click Apply.

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Using the Main Menu14

1. Click the Picture tab. For each channel, select the hard drive group you would like to record snap shots and then click Apply.

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14.3.20 Configuring General System Settings

You can use the General menu to configure miscellaneous system settings.

To configure general settings:

1. From the Main Menu, click ✕ and then click Setting>General>General.

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1. Configure the following:

2. Language: Set the system languages. Available options are English, French, and Spanish.
   • Video Standard: Select NTSC (North America) or PAL (Europe).

3. HDD Full: Select Overwrite for the system to overwrite the oldest recordings when the hard drive is full or select Stop Record for the system to stop recording when the hard drive is full.
4. Pack Duration: Select the length (in minutes) of video files stored on the system. For example, if this is set to 30 minutes, the system will create a new video file for each 30 minutes of continuous recording.
5. Instant Playback: Select the amount of time (in minutes) the system will go back when instant playback is activated in live view.
6. Auto Logout: Select the idle time (in minutes) before the system will logout the current user.
7. IPC Time Sync: Select how often (in hours) the NVR will update the time on the IP
8. Navigation Bar: Check to enable the Navigation Bar that comes up when you left click in live view.
9. Startup Wizard: Check to enable a setup wizard when you start up the system.

10. Mouse Speed: Use the slider to adjust the mouse speed.

11. Click OK to save changes.

14.3.21 Setting the Monitor Resolution (Display)

The Display menu allows you to configure the systems monitor resolution and other display settings.

To set the monitor resolution:

1. From the Main Menu, click × and then click Setting>Display>Display.

Using the Main Menu14

To configure other display settings:

1. From the Main Menu, click X and then click Setting>Display>Display.

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1. Configure the following:

2. Transparency: Select the menu transparency.
   • Time Display: Check to show the time on the monitor.

3. Channel Display: Check to show the channel names on the monitor.
   • Image Enhance: Check for the system to digitally improve the video quality on the
   live display. This setting does not affect recordings

4. Original Scale: Check to set the system to show the true aspect ratio of the cam-
   eras on the live display. This may add black bars to the top and bottom of the imag

5. Click OK to save changes.

14.3.22 Saving Your System Configuration to a USB Thumb Drive

The system allows you to save your current system configuration to a USB thumb drive (not included). This is useful if you want to backup your current settings.

NOTE

Using the Main Menu14

1. Under Device Name, select the USB device where you would like to save the configuration.

2. Click EXPORT to save your current system configuration.

To restore a saved system configuration:

1. Insert a USB thumb drive (not included) with a saved system configuration into one of the USB ports.

2. From the Main Menu, click ✕ and then click Setting>Config Backup

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1. Under Device Name, select the USB device.

2. Click the folder with the configuration files you would like to restore. Configuration file folders are labeled "Config" and then the time and date the configuration was saved (e.g. Config 20140425103727).

3. Click IMPORT to restore the system configuration.

4. Click OK to confirm. The system will restart to complete the operation.

14.3.23 Setting the System to Factory Defaults

The Default menu allows you to reset the system to factory default settings.

To reset the system to factory default settings:

Using the Main Menu14

14.3.24 Upgrading Firmware from USB

Firmware upgrades provide enhanced functionality. The system will automatically check for firmware upgrades if it is connected to the Internet. The system also supports firmware upgrades from a USB thumb drive (not included).

To upgrade firmware from a USB drive:

1. Download the firmware upgrade from www.flir.com/security/support.
2. Extract the firmware file and copy the firmware to a blank USB thumb drive.

1. Insert the USB thumb drive to a USB port on the system.

2. Right-click and then click Main Menu. Click >Setting>Upgrade.

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1. Click Upgrade.

2. Select the firmware file on the USB drive and click Start.

Using the Main Menu14

14.4 Shutdown

Use the Shutdown menu to shutdown, restart, or log out of the system.

To access the Shutdown menu:

1. From live view, right-click and select Main Menu.

2. Enter the system User Name (default: admin) and Password (default: 000000) and click OK.

3. Click >Shutdown.

4. Select one of the following:

SHUTDOWN Shut Down Logout Restart

• Logout: Log out the account that is currently active.
• Shutdown.
• Restart.

Connecting to Your System Over the Internet on PC or Mac

This system features connectivity using the exclusive FLIR Cloud™. This cloud-enabled service allows for Internet connectivity without requiring any network configuration. Up to 3 devices may connect to the system at the same time.

NOTE • Except where noted, the PC and Mac instructions in this section are the same. • For smartphone/tablet setup, see 17 Connecting to your System Using Smartphone or Tablet Apps, page 104. • For the latest list of supported apps and devices, visit www.flir.com/security/support.

FLIR 2024-01-01 0:30 2024-01-02 0:30 2024-01-03 0:30 2024-01-04 0:30 2024-01-05 0:30 2024-01-06 0:30 2024-01-07 0:30 2024-01-08 0:30 2024-01-09 0:30 2024-01-10 0:30 2024-01-11 0:30 2024-01-12 0:30 2024-01-13 0:30 2024-01-14 0:30 2024-01-15 0:30 2024-01-16 0:30 2024-01-17 0:30 2024-01-18 0:30 2024-01-19 0:30 2024-01-20 0:30 2024-01-21 0:30 2024-01-22 0:30 2024-01-23 0:30 2024-01-24 0:30 2024-01-25 0:30 2024-01-26 0:30 2024-01-27 0:30 2024-01-28 0:30 2024-01-29 0:30 2024-01-30 0:30 2024-01-31 0:30 2024-01-32 0:30 2024-01-33 0:30 2024-01-34 0:30 2024-01-35 0:30 2024-01-36 0:30 2024-01-37 0:30 2024-01-38 0:30 2024-01-39 0:30 2024-01-40 0:30 2024-01-41 0:30 2024-01-42 0:30 2024-01-43 0:30 2024-01-44 0:30 2024-01-45 0:30 2024-01-46 0:30 2024-01-47 0:30 2024-01-48 0:30 2024-01-49 0:30 2024-01-50 0:30 2.5x5.5x5.5x5.5x5.5x5.5x5.5x5.5x5.5x5.5x5.5x5.5x5.5x5.5x5.5x5.5x5.5x5.5x5.5x5.5x5.5x5.5x5.5x5.5x5.5x5.5x

15.1 System Requirements

Your system must meet the system requirements below:

Description Requirement
CPU Core 2 Duo 3.0GHz

1. Reconnect the power adapter to power the system back on.

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    A["Internet\n(not required for local viewing)"] --> B["Router"]
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    B --> D["Security System\n(may not be exactly as shown)"]

15.3 Step 2 of 3: Obtain the system's Device ID

The Device ID is a unique code that allows your system to handshake with FLIR Cloud™ servers for a secure connection over the Internet.

To find the Device ID:

1. The Device ID is located on a sticker on the system.

Device ID: xxxxxxxxxx

1. Write down the Device ID of the system.

15.4 Sten 3 of 3: Connect to the System Over the Internet

1. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login.

FLIR Cloud User NAME: admin Password: ****** Belarusian Password { Login } { Fail }

1. Click Add Device.

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Add Device Adjust Info Device Name: H2 System Group Name: Default Group Type: GWR Device ID: dev58495-0001 Circuit Part: 35000 User Name: admin Pacnout: ******** Add Info Device Information Serial Number: Video Input: Alters Output: Alters Input: Alters Output: Add More Add Cancel

5.1. Device Name: Choose a name for your system of your choice.
5.2. Device ID: Manually enter the Device ID printed on the label.
5.3. Client Port: Enter the Client Port (default: 35000).
5.4. User Name: Enter the system User Name (default: admin).
5.5. Password: Enter the system Password (default: 000000)

1. Click Add. If this is the first time you are connecting, you will be prompted to change the system password.

1. Click and drag Default Group to the display window to open your cameras in live view.

FLIR Cloud FLIR Cloud FLIR Cloud

Congratulations! You can now connect over the Internet to view and playback video on your computer.

Screenshot of a video editing interface with four panels showing vehicle detection and playback controls

Using FLIR Cloud™ Client for PC or Mac

FLIR Cloud™ Client allows you to connect to multiple systems from a PC or Mac.

16.1 Home Page

The Home Page allows you to access all the tabs within the software. Each tab allows you to access different features.

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To open tabs:

Click a tab from the Home Page to open it or click the button at the top of the screen from within any tab to open a new tab.

16.2 Live View

The Live View tab is where you can view live video from connected systems.

To view live video from a system:

1. Click 📄 and then click to create a Live View tab.

2. Click and drag a DVR, NVR, group, or individual camera to open live video. To access individual camera, you can click up to expand groups or customs

16.2.1 Live View Controls

FLIR Cloud ① ② ③ ④ ⑤ ⑥ ⑦

1. Live display: Double-click to expand the area. Right-click to access additional options. Hold the mouse over the display area to access the camera toolbar.

Camera toolbar:

Sub Stream(205kbps, 352*240) ① ②③④⑤⑥⑦⑧

1.1. Streaming quality: Shows the bitrate and resolution for the stream, and shows if display is showing the Sub Stream or Main Stream.
1.2. Manual recording: Click to start/stop manual recording.
12 Snapshot: Click to save a snapshot

1. Full-screen: Click to open full-screen mode. Press ESC to exit full-screen mode.
2. Save view: Click to save the current display layout and open cameras as a view. Then enter a name for the view.
3. Start/stop tour: Click to start the tour. During the tour the client will cycle through all saved views every few seconds. Click again to stop the tour.
4. PTZ Controls: Controls for PTZ cameras (not included). See 16.3 Controlling PTZ Cameras, page 81 for details.
5. View: Click View to access view menu. Then double-click on a view to open it in the display area.

1. Devices: Shows a list of groups, cameras, and systems connected to the client. Drag items to the display area to open live video. Right-click to view additional options.

16.2.2 Opening Live View in Multiple Monitors

If your computer has multiple monitors, you can open more than one Live View tab and move them to secondary monitors. This allows you to monitor cameras on multiple monitors at the same time.

NOTE Using multiple monitors significantly increases the amount of computing resources necessary to run application and may affect performance.

1. Click and drag the tab outside of the client window to create a new window. You can drag the window to one of the secondary monitors.

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16.3 Controlling PTZ Cameras

If you have PTZ cameras (not included), you can control them using the client.

NOTE

PTZ controls:

Control panel interface with numbered labels pointing to various function buttons and display icons

1. Open menu: Click to open camera OSD menu controls. This feature may not be supported for all camera models.
2. Move camera: Click the arrows to move the camera. Click to open dynamic zoom mode. Then click and drag in the video area to zoom in the camera on an area.
3. Zoom +/-: Click to zoom the camera in and out.
4. Focus +/-: Click to increase/decrease the focus.
5. Iris +/-: Click to increase/decrease the Ins.
6. Advanced: Click to access advanced PTZ controls.

16.3.1 PTZ Presets

Presets will save a camera position for quick retrieval.

To add presets:

1. Select the number of the preset you would like to add.

1 8 Preset 1 Input name

1. Move the camera to the desired position.

2. Click to save the current position as a preset.

To go to a saved preset:

1. Select the preset number from the list or click to go to the currently selected preset.

16.3.2 PTZ Tours

Tours will cycle through a set of presets.

To configure a PTZ tour:

1. Click ▼ to open the Advanced controls. Select Tour.

2. Click

1. Use the chart to select which presets you would like to include in the tour and the order of presets.

User Lab Open 10: 1 Close Texted Power Save Operation 1 50 30 OK Cancel

• Preset: Select the preset number.
• Time(s): Enter the time in seconds the camera will remain on the selected preset.

• Operation: Click + to add a preset to the tour. Click to delete a preset from the tour.

• Click OK to save changes.

To run a PTZ tour:

1. Select the tour number and cli

16.3.3 PTZ Pattern

Patterns automatically cycle the camera between two positions.

To create a pattern:

1. Click ▼ to open the Advanced controls. Select Pattern.
2. Select the number of the pattern you would like to set up.

16.3.4 PTZ Scan

Scan automatically cycles between a left and right point.

To set up scan mode:

1. Click ▼ to open the Advanced controls. Select Scan.

1. Move the camera to the desired left position and click.
2. Move the camera to the desired right position and click.

To run scan mode:

1. Click

16.3.5 PTZ Pan

Pan makes the camera continuously pan 360°.

To run Pan mode:

1. Click ▼ to open the Advanced controls. Select Pan.
2. Click ▼

16.4 Playback

To playback video:

1. Check the channels you would like to play back from in the Device List.
2. Under Type, check the file types you would like to search for.

• All: All recordings.
• General: Continuous recordings.
• MD: Motion recordings.
- Alarm: Alarm recordings. Your system must support alarm devices (not included) to use this feature.

1. Under Stream, select Main Stream to search for Main Stream recordings (high qual-
   ity) or Sub Stream to search for Sub Stream recordings (smaller file size).
2. Select the start time and end time for your search under From and To. You may not
   search more than 24 hours of video.
3. Click Search. Wait for the client to find video saved to the system.
4. Click inside the play back bar to start playback.

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16.5 Playback Controls

FLIR Cloud 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18

1. Display area: Double-click to expand/return to split-screen mode. Hold the mouse over the display area to open the camera toolbar.

• Snapshot: Click to save a snapshot.
  • Digital zoom: Click to enable digital zoom mode. Then click and drag to zoom

• Download list: Click to see a list of files you have downloaded and the progress of files that are currently downloading.

• Search: Search for video on the selected channels based on the search parameters you set.
• Device list: Select the channels you would like to search or playback video from.

16.6 Downloading Video to your Computer Hard Drive

You can download video to your computer hard drive to save important events or share them. It is recommended to download video of important events as soon as possible to ensure they are not overwritten by new recordings.

NOTE

PC Users: You may need to run FLIR Cloud™ Client as an administrator to download files to your hard drive.

To download video files:

1. Start playing back video using the steps in 16.4 Playback, page 85.
2. Click to start a video clip at the current playback time. Click to stop the video clip.
3. Configure the following save options:

• Path: Use the default save folder or click Browse to select a different folder.
• File Format: Select Original Format to save to .dav format (requires the video player). Select AVI to save files to .avi format (can be played in VLC Media Player).

NOTE

To retrieve downloaded video files:

• PC Users: Browse to the folders listed in General>File.

- Mac Users: Browse to the folders listed in General>File. To get to the default location, open Applications in Finder, right click on FLIR Cloud Client and select Show Package Contents. Then, navigate to the desired folder.

16.7 Alarm

The Alarm menu allows you to view a list of alarms received by the client software.

NOTE

You must set up alarms in the Alarm CFG menu before they will appear in this list. See 16.12 Alarm CFG, page 94 for more details.

To access Alarms:

and then click

Alarm menu overview:

FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud FLIR Cloud

1. Options: Check to enable the following:

2. Display Link Video: Open live video to monitor alarms on a continuous basis.

3. Display Overlay Window: Show the overlay controls. They allow you to enable/disable sound alerts and quickly jump back to the Alarm menu from another tab.

- Pause Refresh: Stop refreshing the live video in the video popup.

16.8 Log

The Log menu allows you to view logs for the client software or to view logs for connected systems.

To access logs:

To view client logs:

1. Click Client Log to view logs for the client software.

1. Click Device Log to view logs from connected systems.

FLIR File Edit View Insert Help Share List Edit View Insert Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Selected Help Share List Selected Help Share List Selected Help Share List Selected Help Share List Selected Help Share List Selected Help Share List Selected Help Share List Selected Help Share List Selected Help Share List Selected Help Share List Selected Help Share List Selected Help Share List Selected Help Share List Selected Help Share List Selected Help Share List Selected Help Share List Selected Help Share List Selected Help Share List Selected Help Share List Selected Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Select Help Share List Specificity Help Share List Specificity Help Share List Specificity Help Share List Specificity Help Share List Specificity Help Share List Specificity Help Share List Specificity Help Share List Specificity Help Share List Specificity Help Share List Specificity Help Share List Specificity Help Share List Specificity Help Share List Specificity Help Share List Specificity Help Share List Specificity Help Share List Specificity Help Share List Specificity Help Share Line Graphs Help Share Line Graphs Help Share Line Graphs Help Share Line Graphs Help Share Line Graphs Help Share Line Graphs Help Share Line Graphs Help Share Line Graphs Help Share Line Graphs Help

1. Configure the following:

2. Start Time/End Time: Select the start and end times to search for logs.

3. Log Type: Select the type of logs to search for.
   • Device Name: Select the system you would like to view logs from.

4. Click Search.

16.9 E-map

E-Map allows you to place cameras over a still image. For example, you can use the E-Map to create a virtual map of your cameras over a floor plan of your home or business.

To create an E-map:

1. Click and then click

2. Click Add Map.

1. Configure the following:

Add Map Name: Home Picture: Direction Adj. No Describe: Four plan of the image. Save Cancel

• Name: Enter a name for your e-map of your choice.
  • Picture: Click File and then select a .png, .bmp, or .jpg image on your computer to
  use as the e-map.

• Describe (optional): Enter a text description of the e-map.

• Click Save.

• Click Edit to edit the e-map.

FLIR

1. Double-click cameras on the map to open live video.

FLIR

16.10 Devices

The Devices menu is where you can manage systems connected to the client software.

To access the Devices menu:

- Click and then click

Devices overview:

FLIR ① ② ③ ④

1. Edit: Edit the connection details for the system.

16.11 Device Config

The Device Config menu allows you to remotely configure settings for connected systems.

To access the Device Config menu:

- Click on a system in the device list to see the settings available for that system and their configure settings as needed.

The settings available depend on the model of system you have.

16.12 Alarm CFG

The Alarm CFG menu allows you to configure alarms for the client software. The client software will alert you by popping up live video and playing sound alerts.

NOTE

1. In the Alarm sources menu, you set up the parameters that trigger the alarm.

Screenshot of a software interface showing a dropdown menu with options like 'OK', 'Cancel', and 'Help', alongside a toolbar with icons and text labels.

• Under Alarm Type, select the alarm type that will trigger an alarm. For example, you can select Motion Detect for the alarm to be triggered by motion.
• Select the systems or channels you would like to trigger an alarm. Continuing the example, if CAM 1 is selected, the alarm will be triggered if there is motion on CAM 1.

• Click Next.

• In the Alarm link menu, you set up the responses to alarms. Select the channels that will pop up or alarm out devices (not included; not all systems support alarm out devices) that will be triggered by an alarm.

For each channel selected, configure the following:

Screenshot of a software interface showing a media editing panel with file list and playback controls

• Video: Pop up a window with live video from the selected channel, like the one below.

Screenshot of a video editing software interface showing a black-and-white photo of a car parked in an open lot, with no visible text or symbols on the image itself.

• Record: Record video from the selected channel.

To manage alarms:

FLIR ① ② ③ ④ ⑤ ⑥ ⑦ ⑧

1. Export: Export current list of alarms as an xml file.
2. Import: Import list of alarms.
3. Delete: Delete selected alarm.
4. Add: Add new alarm.
5. Alarms.
6. On/off: Click to enable/disable alarm.
7. Delete: Click to delete alarm.
8. Edit: Click to edit alarm settings.

16.13 Tour & Task

The Tour & Task menu is where you can set up custom views for the system. You can also set up tours, which sets the client to automatically cycle through views.

To start a tour:

- Click in Live View to start a tour. The live view will automatically cycle through all views you have got up in the Tour & Task menu. Click again to stop the tour.

1. Under Name, enter a name for your view.
2. Under Stay Time, enter the number of seconds the view will be shown before the client switches to the next view.
3. Select the split-screen mode you would like to use for the view and then click and drag channels to the empty grid areas to select channels to be shown in the view.

Empty Empty Empty

1. Click Save to save the view. Or click Add More to save the view and create another view.

16.14 Account

The Account menu is where you can set up user accounts and passwords for the client software. To simplify management, you can group user accounts according to role. A role determines the permissions an individual user account can have.

To access the account menu:

16.14.1 Managing User Accounts

To create a user account:

1. Click Add.

1. Configure the following settings for the user account:

AutoForm File Name: 123-01-01 123-01-02 123-01-03 123-01-04 123-01-05 123-01-06 123-01-07 123-01-08 123-01-09 123-01-10 123-01-11 123-01-12 123-01-13 123-01-14 123-01-15 123-01-16 123-01-17 123-01-18 123-01-19 123-01-20 123-01-21 123-01-22 123-01-23 123-01-24 123-01-25 123-01-26 123-01-27 123-01-28 123-01-29 123-01-30 123-01-31 123-01-32 123-01-33 123-01-34 123-01-35 123-01-36 123-01-37 123-01-38 123-01-39 123-01-40 123-01-41 123-01-42 123-01-43 123-01-44 123-01-45 123-01-46 123-01-47 123-01-48 123-01-49 123-01-50 123-01-51 123-01-52 123-01-53 123-01-54 123-01-55 123-01-56 123-01-57 123-01-58 123-01-59 123-01-60 123-01-61 123-01-62 123-01-63 123-01-64 123-01-65 123-01-66 123-01-67 123-01-68 123-01-69 123-01-70 123-01-71 123-01-72 123-01-73 123-01-74 123-01-75 123-01-76 123-01-77 123-01-78 123-01-79 123-01-80 SINCE CANCEL

- User Name: Enter a user name for the account.

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To delete a user account:

1. Click next to the user account you would like to delete. Click OK to confirm.

16.14.2 Managing Roles

Roles make it easier to manage user accounts by determining the permissions an individual user account can have. By default, a new user account is given all the permissions of the role they are assigned to.

To create a role:

1. Click the Role tab.
2. Click Add.

FLIR Status Bar FLIR Status Bar FLIR Status Bar FLIR FLIR

1. Configure the following settings for the role:

To delete a user account:

1. Click ✗ next to the role you would like to delete. Click OK to confirm.

16.15 General

The General menu is where you can configure application settings for the client software.

To access the General menu:

- Click and then click

16.15.1 Basic

The Basic menu contains general settings for the client software.

FLIR Cloud Log location: True Log location: True Language: True Language: True Language: True Language: True Language: True Language: True Language: True Language: True Language: True Language: True Language: True Language: True Language: True Language: True Language: True Language: True Language: True Language: True Language: True Language: True Language: True Language: True Language: True Language: True Language: True FLIR Cloud

The Basic menu contains the following settings:

• Log Saved Time: Select the number of days you would like the client to save log
• Instant Playback Time: Select the number of minutes the system will go back when you start an instant playback.

FLIR Form1 Form2 Form3 Form4 Form5 Form6 Form7 Form8 Form9 Form10 Form11 Form12 Form13 Form14 Form15 Form16 Form17 Form18 Form19 Form20 Form21 Form22 Form23 Form24 Form25 Form26 Form27 Form28 Form29 Form30 Form31 Form32 Form33 Form34 Form35 Form36 Form37 Form38 Form39 Form40 Form41 Form42 Form43 Form44 Form45 Form46 Form47 Form48 Form49 Form50 Form51 Form52 Form53 Form54 Form55 Form56 Form57 Form58 Form59 Form60 Form61 Form62 Form63 Form64 Form65 Form66 Form67 Form68 Form69 Form70 Form71 Form72 Form73 Form74 Form75 Form76 Form77 Form78 Form79 Form80 Form81 Form82 Form83 Form84 Form85 Form86 Form87 Form88 Form89 Form90 Form91 Form92 Form93 Form94 Form95 Form96 Form97 Form98 Form99 Form100

The File menu contains the following options:

• Snapshot Path: Click Browse to select the default folder to save snapshots.
• Record Path: Click Browse to select the default folder to save video recordings.
• Config Path: Click Browse to select the folder where the client will save software con-
  fig files

NOTE

Click Save to save setting changes.

PC Users: You may need to run the client software as admin to save files to enable snapshot or video recording.

16.15.3 Alarm Prompt

The Alarm Prompt menu allows you to configure audio alerts. The client will play audio alerts when events occur. You can replace the default sounds with any .wav file.

NOTE

You must configure alarms in the Alarm CFG menu before the client will play alarm sounds.

• Motion Detect: Select or preview the sound that will play for motion detection.
  • Video Loss: Select or preview the sound that will play for video loss alarms.
• Disk Full: Select or preview the sound that will play for disk full alarms.
• Disk Error: Select or preview the sound that will play for disk errors.
• External: Select or preview the sound that will play for external alarms (triggered by
  sensor devices, which may not be supported on all systems).
  • E-map flashes when alarm occurs: If the camera has alarms enabled and is added

to an e-map, a appears on the e-map when an event occurs.

16.15.4 Version

The Version menu shows you which version of the client software you are using. It is recommended to always run the latest version of the software from www.llir.com/security/support.

FLIR Cloud Client FLIR Cloud Client Network details: 12.4.1 URL: 087-863-5 Access: 999-800-000

Connecting to your System Using Smartphone or Tablet Apps

The system is compatible with iPhone, iPad and Android devices.

Platform App Name Get App	From
iPhone/iPad FLIR CloudTM Apple	App Store
Android FLIR CloudTM Google Play	Play Store

See www.flir.com/security/support for the latest list of supported apps and devices.

17.1 iPhone

FLIR Cloud™ is an iPhone app that allows you to remotely view your system.

17.1.1 Prerequisites

• Connect your system to your router using an Ethernet cable (included).
  • Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.

NOTE

For the latest list of supported apps and devices, visit www.flir.com/security/support.

NOTE

The app will ask for permission to send push notifications and to access Photos. It will only se cations if you enable motion-activated push notifications in the Push Config menu. It needs acc Photos to save snapshots and video clips to the local storage on your mobile device.

17.1.2 Connecting to your System on iPhone

1. Download FLIR Cloud™ for free from the App Store.
2. Tap on the FLIR Cloud™ icon() to start the app.
3. Tap Sign up and enter your email address and password to create a new account.

-

EXAMPLE 1 Steam Oil Code Register Mode: Device ID 3 2 Power HD System Device ID: In4981-023net 3 Guard Ports 35000 4 Inverter admin 5 Password ******** 6 Low Work Sub > 7 Playback Sub > CONNECT

5.1. Tap Scan QR Code and line up the QR code on the top of your system using the camera on your mobile device.

Device ID: xxxxxxxxxxxx

OR

Under Device ID, manually enter the Device ID printed on the label.

5.2. Name: Choose a name for your system of your choice.
5.3. Client Port: Enter the Client Port (default: 35000).
5.4. User Name: Enter the system's User Name (default: admin).
5.5. Password: Enter the system's Password (default: 000000).

1. Tap Connect. You will be prompted to change the system password.

Live View Overview

Live View ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩

1. Menu: Tap to bring up the Menu.
2. Display Area: Double-tap to open a channel in full screen. Swipe left or right to select a different page of channels.
3. Pages: Shows the number of pages available and highlights the currently selected page.
4. Split: Select the split-screen layout.
5. Snapshot: Tap to take a snapshot from the currently selected channel.
6. Control Bar: Contains the following options. Swipe left or right to access more options.

1. Tap to open PTZ controls.

PTZ Controls

Live View ① ② ③ ④ ⑤

1. Live Display: Swipe to move the camera. Pinch to zoom in/out.
2. Focus: Tap to show focus controls
3. Zoom: Tap to show zoom controls.
4. Iris: Tap to show iris controls.
5. Goto preset: Tap to access preset controls. Then use the sliders to select a preset and then tap the checkmark to goto the preset.

NOTE

Local Files Overview

Mobile app interface screenshot showing a grid of camera settings with numbered annotations pointing to different image thumbnails.

1. Menu: Return to Menu.
2. Files: Tap to open files.
3. File Type: Tap the options to select video files or snapshots.
4. Options: Tap to delete or export files to your device's local storage.

NOTE

Exported snapshots and video files are saved to the Photos app. Video files are saved to MP4 format.

17.1.6 Using Playback Mode on iPhone

You can access recorded video on your system using your iPhone.

NOTE

You must enable Sub Stream Recording to use playback mode on mobile devices.

1. Select the date then the start and end times to playback.

2. Use the on-screen controls to control playback.

Playback Controls

Camera menu interface with numbered UI elements for image processing or navigation

4.1. Display Area: Double-tap to open in full-screen.

4.2. Play/pause.

4.3. Time Bar: Tap inside the bar to fast forward or rewind.

4.4. Previous: Select previous video file

4.5. Next: Select next video file.

4.6. Snapshot: Tap to take a snapshot from the selected camera.

4.7. Stop All: Stop playback on all channels.

4.8. Not supported.

4.9. Manual Record: Tap to start/stop recording to your mobile device's local storage.

410 Fast

Your cameras must have motion detection activated to receive push notifications.

To enable Push Notifications:

1. Tap ☐ to access the Menu, and then tap Push Config.
2. Tap the system you would like to configure.

1. Tap Motion Detect and then check each channel you would like to receive push notifications from.

takeaside.mydine-ftr.co Period(Days) 365 Push type Video Motion Descent Main Lobby Fireplace Main Lobby South Door Main Lobby West Main Lobby East Stearwell - East Stearwell - West Lipper Stearwell - East Lipper Stearwell - West

1. Tap to save changes. You will now receive a notification when one of the selected cameras detect motion.

17.1.8 Using the Event List

The Event List menu shows a list of events that were sent to your device via push notifications.

NOTE

You must configure push notifications before you can use the Event List.

To access the Event List:

- Tap to access the Menu, and then tap Event List.

Event List Overview

Event List 12-12 08:10:09 Motion Detect > Channel 11 lakeside.myddins-fir.c 12-12 08:09:35 Motion Detect > Channel 10 lakeside.myddins-fir.c 12-12 08:09:25 Motion Detect > Channel 10 lakeside.myddins-fir.c 12-12 08:08:13 Motion Detect > Channel 9 lakeside.myddins-fir.com

1. Events: Shows the details of each motion detection event. Tap the event to view the video or snapshot.
2. Delete All: Tap to delete all events in the Event List.

NOTE To delete a single event, swipe it to the left and then tap Delete. Event List 12 08:08:23 Motion Detect > Level 9 lakeside.myddns-fir.com Delete 12-12 08:08:13 Motion Detect > Channel 9 lakeside.myddns-fir.com

1. View: Tap to view the video or snapshot for the selected event.

17.1.9 Using Favorites

Favorites allows you to select a group of cameras as a favorite. You can then quickly bring up the group of cameras in Live View without having to individually select each camera.

To use Favorites:

1. Select the cameras you would like to add to the group to save changes.

High priority HD System CAM 3 CAM 2 CAM 3 CAM 4 CAM 5 CAM 6 CAM 7 CAM 8 > Monocrystrometry kit cam > m0100

NOTE

To delete cameras that have been added to the group, select the group in the group list. Then, swipe left and tap Delete.

To open Favorites in Live View:

1. Tap ☐ to access the Menu, and then tap Live View.
2. Tap, and then tap to open the group.

1. Tap

E-Map No Use

1. Select a .jpg image on your mobile device.
2. Press 📋 and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras.

1. Select the E-Map in the Device List.

Device List E-Map Home Device HD System mountainview 192.166.58.123 COWNE C 750

1. Tap the camera or cameras to select and then tap Connect to open the cameras.

HOME CONNECT

To delete a system:

1. Tap the system you would like to delete.
2. Tap 📄. Tap OK to confirm.

17.1.12 Adding Devices Using an IP or DDNS Address (Advanced)

The app can connect directly to a device via the IP address or DDNS address as an optional advanced connectivity method or for systems that do not support FLIR Cloud™.

Prerequisites:

• The device you are connecting to must be connected to the Internet.
• You must port forward the HTTP Port (default: 80) and Client port (35000) on your router to the device's local IP address.
• To ensure connectivity, it is highly recommended to register for a free DDNS domain to use with your system.
  • For more information on port forwarding and DDNS, visit www.flir.com/security/support.

To add a device using an IP or DDNS address:

1. Tap then + ≡ Live View ← Devices List +

1. Configure the following:

EXAMPLE

1. Tap Connect. You will be prompted to change the system password.
2. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on.
3. The app opens in Live View and streams video from your cameras.

17.2 iPad

FLIR Cloud™ is an iPad app that allows you to remotely view your system.

17.2.1 Prerequisites

• Connect your system to your router using an Ethernet cable (included).
• Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.

NOTE

For the latest list of supported apps and devices, visit www.flir.com/security/support.

NOTE

The app will ask for permission to send push notifications and to access Photos. It will only send notifications if you enable motion-activated push notifications in the Push Config menu. It needs access to Photos to save snapshots and video flips to the local storage on your mobile device.

17.2.2 Connecting to your system on an iPad

1. Install FLIR Cloud™ for free from the App Store.

2. Tap on the FLIR Cloud™ icon() to start the app.

3. Tap

1. Tap Device Manager.
2. Tap Add.

EXAMPLE

Setting Current Manager Channel Control Push Active Control File Active Start Control Parameters Configuration Help Start Scanming Register Mode: Device ID Name: HD System Device ID: In6981432965 Stream Port: 20000 User Name: admin Password: ******** Channels: Last Time: New MyBlock: New Start List View

6.1. Tap Start Scanning and line up the QR code on the top of the system using the camera on your device.

Device ID: xxxxxxxxxxxx 3nm

OR

Under Device ID, manually enter the Device ID printed on the label.

6.2. Name: Choose a name for your system of your choice.
6.3. Client Port: Enter the Client Port (default: 35000).
6.4. User Name: Enter the system's User Name (default: admin).

Live View Overview

Camera navigation interface with labeled frames and adjustment knobs

1. Display area: Double-tap to open camera in full screen.
2. Favorites: Slide to select favorites.
3. Disconnect: Disconnect from all open cameras.
4. Add to favorites: Add the current view to favorites.
5. Shapshot: Tap to take a snapshot from the currently selected channel.

NOTE

You can view or share snapshots using the Photos app.

1. Change display view.
2. Not supported.
3. Manual record: Tap to start/stop manual recording from this channel.

4. Not supported.

5. Slide the middle controls to the right to access PTZ controls.

Screenshot of a video editing software interface showing two identical computer screens with UI controls and a thermal map overlay on the right panel.

PTZ Controls

Screenshot of a computer setup with labeled monitor screens and keyboard, showing numbered UI elements and Chinese text overlays.

NOTE

You must enable Substream Recording to use playback mode on mobile devices.

To use Playback Mode:

1. From Live View tap then
2. In Portrait Mode: Tap +, select the start time and end time for your search, and select the camera you would like to playback.

OR

In Landscape Mode: Select the start time and end time for your search, and drag the camera you would like to playback to the display area.

Security camera interface screenshot showing vehicle detection and surveillance feeds with Chinese labels

1. Use the playback controls.

Playback Controls

Front ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ ⑪

1. Display area: Double-tap to open camera in full screen.
2. Play/pause.
3. Previous file.
4. Disconnect: Disconnect from the currently selected camera.
5. Not supported.
6. Snapshot: Tap to take a snapshot from the currently selected camera.
7. Change display view.
8. Menu.
9. Next file.
10. Time range: Tap to change the range of time shown in the time bar.
11. Time Bar: Tap inside the bar to fast forward or rewind.

NOTE

1. Tap a video file to open it.

Configuration Local File 10.00000000000000000000000000000000000000000000000000000000000000000000000000000000000 12.14.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23 15.14.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23 17.14.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23 19.14.23.23.23.23.23.23.23.23.23.23.23.23.23.23.23 21.14.23.23.23.23.23.23.23.23.23.23.23.23 Local File Local File Local File Local File Local File Local File Local File Local File Local File Local File Local File Local File Local File Local File Local File Local File Local File Local File Local File Local File Local File Local File Local File Local File Local File Local File Local File Local File Local File Local File Local File Local File Local File Local File

To delete videos:

1. Tap Edit.

2. Select the videos you would like to delete and tap

17.2.7 Enabling Push Notifications

You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion. Once you have received a push notification, you can

FUP Cloud FUP Cloud H-System Channel 2 Volume Cloud 2014.03.23 16:15:18 FUP Cloud H-System Channel 1 Volume Cloud 2014.03.23 16:15:09 FUP Cloud H-System Channel 1 Volume Cloud 2014.03.23 16:15:02

NOTE

Your cameras must have motion detection activated to receive push notifications.

To enable Push Notifications:

1. From live view, tap then

1. Tap Push Config.
2. Tap the slider for the system you would like to configure.

1. Tap Motion Detect then check each channel you would like to receive push notifications from.

Configuration Device Manager Electronic Comps File Edit Layer File Recovery Comps Properties Local Comps Help File Edit HD System Format: 50 MHz Type: Format Video editor Flow CAM 2 CAM 3 CAM 4 CAM 5 CAM 6 CAM 7 CAM 8 1. User Info

1. Under Type, select Playback to attach a video file with each push notification. Or, select Picture to attach a still image of the camera that detected motion.
2. Tap OK to save changes. Whenever the selected cameras detect motion, you will receive a notification.

17.2.8 Using the Event List

The Event List menu shows a list of events that were sent to your device via push notifications.

17.2.9 Using Favorites

Favorites allows you to select a group of cameras as a favorite. You can then quickly bring up the group of cameras in Live View without having to individually select each camera.

To create favorites:

1. In Live View, lap to save the cameras that are currently open as a favorite.

2. Enter a name for the favorite and tap OK.

To open favorites in Live View:

• In Live View, slide the dial to cycle through favorites.

Screenshot of a surveillance camera interface showing four sequential frames with a vehicle on the road and a blue arrow indicating direction.

To edit favorites:

1. From live view, tap then

2. Tao Favorites.

17.2.10 Using the E-Map

E-Map allows you to place cameras over a still image. For example, you can use the E-Map to create a virtual map of your cameras over a floor plan of your home or business.

To add an E-Map:

1. Tap Add.

1. Select a .jpg image file on your mobile device.

Preview Current Post

Unboxed ① ② ③

4.1. Select Image: Select a different image file to use for your E-Map.
4.2. Add Camera: Tap + to select cameras to add to your E-Map. Then drag the
camera to place it on the E-Map.
4.3. Delete E-Map.

1. When you are finished editing the E-Map, tap Save and enter a name for the E-Map to save changes.

To open cameras using the E-Map:

1. In live view, tap + on an empty display window and select the E-Map.

1. Tap a camera from the E-map to open.

Screenshot of a mobile home design interface showing a floor plan with labeled rooms and navigation controls

17.2.11 Using the Device Manager

Device Manager allows you to manage your systems.

To access Device Manager:

1. From live view, tap then
2. Tap Device Manager.
   To delete a system:
3. Tap the system to select it.
4. Tap ☐. Tap Yes to confirm.

• You must port forward the HTTP Port (default: 80) and Client port (default: 35000) on your router to the device's local IP address.
• To ensure connectivity, it is highly recommended to register for a free DDNS domain to use with your system.
• For more information on port forwarding and DDNS, visit www.flir.com/security/support.

To add a device using an IP or DDNS address:

1. Install FLIR Cloud™ for free from the App Store.

2. Tap on the FLIR Cloud™ icon) to start the app.

3. Tap then

4. Tap Device Manager.

5. Tap Add.

Config Manager Edit Manager Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy Create Copy

1. Configure the following:

EXAMPLE

6.7. Channel Amount: Enter the number of channels your system has.

1. Tap Start Live View. You will be prompted to change the system password.
2. Enter a new 6 character password and tap OK. This password will be used to log on
   to your system from now on.
3. The app opens in Live View and streams video from all connected cameras.

17.3 Android

FLIR Cloud™ allows you to remotely view your system on Android devices.

17.3.1 Prerequisites

• Connect your system to your router using an Ethernet cable (included).
• Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.

NOTE

For the latest list of supported apps and devices, visit www.flir.com insecurity/support.

17.3.2 Connecting to your System on Android

1. Download FLIR Cloud™ for free from the Google Play Store.
2. Tap on the FLIR Cloud™ icon() to start the app.
3. Tap Sign up and enter your email address and password to create a new account.
4. Tap then +

1. Configure the following:

5.2. Name: Choose a name for your system of your choice.
5.3. Client Port: Enter the Client Port (default: 35000).
5.4. User Name: Enter the system's Username (default: admin).
5.5. Password: Enter the system's Password (default: 000000).

1. Tap Connect. You will be prompted to change the system password.

2. Enter a new 6 character password and tap OK. This password will be used to log on to

your system from now on.

1. The app opens in Live View and streams video from your cameras.

17.3.3 Live View Interface

You can use FLIR Cloud™ in portrait and landscape mode.

Live View Overview

6.1. Quick Playback: Tap to start/stop quick playback.
6.2. PTZ Controls: Open/close PTZ controls. PTZ camera required (not included).
6.3. Streaming Quality: Open/close streaming quality panel.
6.4. Not supported.
6.5. Not supported.
6.6. Not supported.
6.7. Digital Zoom: Tap to activate digital zoom mode. Pinch to zoom in/out.
6.8. Color Settings: Tap to access color controls for the currently selected camera.

1. Manual record: Tap to start/stop manual recording.

2. Access Favorites.

3. Connect/disconnect all: Connect to/disconnect from all previously added cameras.

4. Device List: Tap to open a list of devices. You can use the Device List to open multip systems or cameras at once.

17.3.4 Controlling PTZ Cameras

If you have PTZ cameras (not included), you can control them from the app.

To control PTZ cameras:

1. Tap the display area the PTZ camera is connected to.

2. Tap to open PTZ controls.

PTZ Controls

1. Iris: Tap to show iris controls.
2. Goto preset: Tap to access preset controls. Then use the sliders to select a preset and then tap the checkmark to goto the preset.

17.3.5 Viewing Snapshots and Videos with Local Files

If you have saved snapshots or videos using the app, you may open them with Local Files To access Local Files:

- Tap to access the Menu, and then tap Local Files.

Screenshot of a surveillance camera interface with numbered UI elements and four video frames showing traffic or navigation.

1. Menu: Return to Menu.
2. Files: Tap to open files.
3. File Type: Tap the options to select video files or snapshots.

4. Options: Tan to share delete or export files to your device's local storage

5. Tap + and select a channel to playback.

Line Preview +

1. Select the date then the start and end times to playback.
2. Use the on-screen controls to control playback.

Playback Controls

Screenshot of a surveillance camera interface showing a room interior with labeled zones and a device, likely from an office or computer system.

17.3.7 Enabling Push Notifications

You can have the app send push notifications to the notifications area on your device where one of your cameras detects motion. Once you have received a push notification, you can select it to open live video or a snapshot attachment from the camera that detected motion

9:51 2014-04-02 09:51:00 Station Event, HD System 2" - Overcast 9:52:00 7:00:00

NOTE

Your cameras must have motion detection activated to receive push notifications.

To enable Push Notifications:

1. Tap ☐ to access the Menu, and then tap Push Config.

2. Tap the system you would like to configure.

1. Tap Motion Detect and then check each channel you would like to receive push notifications from.

HDR System Position(Day): 300 Push type: Video Motion Default CASE 5 CASE 2 CASE 3 CASE 4 CASE 3 CASE 9 CASE 7

1. Under Push type, select Video to attach a video clip to each push notification. Or, select Image to attach an image to each push notification.
2. Tap √ to save changes. You will now receive a notification when one of the selected cameras detect motion.

17.3.8 Using the Event List

The Event List menu shows a list of events that were sent to your device via push notifications.

NOTE

You must configure push notifications before you can use the Event List.

To access the Event List:

-

1. Tap to access the Menu, and then tap Favorites.
2. Tap a group to configure an existing group.

NOTE Tap to create a new group and then enter a name for the new group.

1. To add cameras to the group, up.
2. Select the cameras you would like to add to the group into save changes.

High priority HD System CASE 5 CASE 2 CASE 3 CASE 4 CASE 5 CASE 6 CASE 7 CASE 8 Photoresponse 100% 50% 100%

NOTE To delete cameras that have been added to the group, select the group in the group list. The and hold to delete cameras from the group,

To open Favorites in Live View

17.3.10 Using the E-Map

E-Map allows you to place cameras over a still image. For example, you can use the E-Map to create a virtual map of your cameras over a floor plan of your home or business.

To add an E-Map:

1. Tap ☐ to access the Menu, and then tap E-Map.

2. Tap +

E-Map No file

1. Select a .jpg image on your mobile device.

2. Press 🎨 and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras.

1. Select the E-Map in the Device List.

Device List E-Map Home Device HD System mountainview 192.168.58.123 CORNATE 07:50

1. Tap the camera or cameras to select and then tap Connect to open the cameras.

Floor plan diagram with room labels and connection point, showing layout and dimensions

To delete a system:

1. Tap the system you would like to delete.
2. Tap 📄. Tap OK to confirm.

17.3.12 Adding Devices Using an IP or DDNS Address (Advanced)

The app can connect directly to a device via the IP address or DDNS address as an optional advanced connectivity method or for systems that do not support FLIR Cloud™.

Prerequisites:

• The device you are connecting to must be connected to the Internet.
• You must port forward the HTTP Port (default: 80) and Client port (default: 35000) on your router to the device's local IP address.
• To ensure connectivity, it is highly recommended to register for a free DDNS domain to use with your system.
  • For more information on port forwarding and DDNS, visit www.flir.com/security/support.

To add a device using an IP or DDNS address:

1. Tap then + ≡ Live View ← Devices List +

1. Configure the following:

EXAMPLE

1. Tap Connect. You will be prompted to change the system password.
2. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on.

1. The app opens in Live View and streams video from your cameras.

Remote Viewing On Internet Explorer

You can also view your system remotely using Internet Explorer (version 8 or later required). In order to view your system on Internet Explorer over the Internet, you must set up DDNS and port forwarding.

NOTE

Remote viewing is only compatible with Internet Explorer. Mozilla Firefox, Opera, Safari, and other browsers are not supported.

18.1 Prerequisites

• The HTTP Port (default: 80) and Client Port (default: 35000) must be port forwarded to your router.
• You must create a DDNS account, and have the DDNS settings configured in your NVR. For details, 19 DDNS Setup (Advanced), page 149.
• The NVR must have internet access.

To view your system using Internet Explorer:

1. Open Internet Explorer. It is recommended to select Run as Administrator when opening Internet Explorer to ensure full functionality.
2. In the address bar, enter your system's IP address or DDNS address followed by the HTTP Port (default: 80). For example, http://192.168.1.1:80 or http://tomsmith.myddns-flir.com:80.

1. An attention bar appears at the top or bottom of the screen to prompt you to install ActiveX plugins, click Install or Allow and follow the prompts to install the plugins.
2. Enter the system user name and password (by default admin / 000000).
3. Select LAN to connect using the main (high quality) stream. Select WAN to use the substream to conserve bandwidth and for improved performance when connecting over the Internet.

4. Click Loan to loa in.

5. Double click on cameras in the camera list to open them in live view.

Screenshot of a software interface with four panels showing a grid of icons, likely representing UI elements or settings.

18.1.1 IE Live Display Overview

NOTE

Some options are not available in WAN mode.

Screenshot of a software interface with labeled panels and toolbars, showing four panels with circular icons and status indicators.

1. Camera Controls:

2.1. Digital zoom: Click and drag to select the zoom area.
2.2. Manual record.
2.3. Snapshot.
2.4. Mute/unmute.
2.5. Close.

NOTE

Manual Recordings are saved to C:\RecordDownload. Snapshots are saved to C:\PictureDownload. You must select Run as Administrator when you open Internet Explorer to use these functions

1. Live View Controls:

2. Start Talk: Click to enable 2-way audio.

3. Instant Record: Not supported.

4. Local Play: Open recorded or back up video files (.dav) saved on the local computer.

5. Live View Toolbar:

① ② ③ ④

Fir ① ② ③

2.1. Select the date you would like to playback.
2.2. Select the channel or channels you would like to playback from. The time bar will populate with times that have video available.
2.3. Click in side the time bar to start playback.

DDNS Setup (Advanced)

Free DDNS service is available as an optional connectivity method to connect to your system over the Internet.

FLIR 008 009 010 011 012 013 014 015 016 017 018 019 020 021 022 023 024 025 026 027 028 029 030 031 032 033 034 035 036 037 038 039 040 041 042 043 044 045 046 047 048 049 050 051 052 053 054 055 056 057 058 059 060 061 062 063 064 065 066 067 068 069 070 071 072 073 074 075 076 077 078 079 080 081 082 083 084 085 086 087 088 089 090 091 092 093 094 095 096 097 098 099 100

NOTE

Except where noted, the instructions in this section are the same on PC or Mac.

19.1 Accessing your System within a Local Network (LAN)

You can connect to your system through using the Client Software through the local area network (LAN). It is recommended to confirm connectivity over a local network before setting up your system for DDNS connectivity.

NOTE

To complete the steps below, your computer must be on the same network as your system.

1. Reconnect the power adapter to power the system back on.

graph LR
    A["Internet\n(not required for local viewing)"] --> B["Router"]
    C["Computer"] --> B
    B --> D["Security System\n(may not be exactly as stewer)"]

19.1.2 Step 2 of 3: Obtain the System's Local IP Address

1. Right-click to open the Quick Menu and click Info. Enter the system user name (default: admin) and password (default: 000000).

Service ID Service Name Performance Category A: 100% B: 100% C: 100% D: 100% E: 100% F: 100% G: 100% H: 100% I: 100% J: 100% K: 100% L: 100% M: 100% N: 100% O: 100% P: 100% Q: 100% R: 100% S: 100% T: 100% U: 100% V: 100% W: 100% X: 100% Y: 100% Z: 100% W: 100% X: 100% Y: 100% Z: 100%

2 Write down the IP Address of the system

1. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login.

FLIR Cloud User Name: admin Password: ****** Descriptor Password { Right } { Left }

1. The client scans your LAN for connected systems. Check your system (a) and click Add (b).

FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR FLIR F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 F19 F20 F21 F22 F23 F24 F25 F26 F27 F28 F29 F30 F31 F32 F33 F34 F35 F36 F37 F38 F39 F40 F41 F42 F43 F44 F45 F46 F47 F48 F49 F50 F51 F52 F53 F54 F55 F56 F57 F58 F59 F60 F61 F62 F63 F64 F65 F66 F67 F68 F69 F70 F71 F72 F73 F74 F75 F76 F77 F78 F79 F80 F81 F82 F83 F84 F85 F86 F87 F88 F89 F90 F91 F92 F93 F94 F95 F96 F97 F98 F99 F100

1. Enter the password for your system (default: 000000) and click OK.

6 If this is the first time you are connecting you will be prompted to change the system

1. Enter a new 6 character password and click OK. This password will be used to connect to your system from now on.

Please update your system's password. Cancel OK

1. Click

1. Click and drag Default Group to the display window to open your cameras in live view.

FLIR Cloud FLIR Cloud

Result

To set up remote connectivity with your system, you must:

1. Port forward the HTTP port (default: 80) and Client port (default: 35000) on your router to your system's IP address.
2. Create a DDNS account.
3. Enable DDNS on the system.
4. Test the remote connection by entering your DDNS address in the client software.

19.2.1 Step 1 of 4: Port Forwarding

You must port forward the HTTP port (default: 80) and Client port (default: 35000) on your router to your system's IP address before you can remotely connect to your system. There are several methods to port forward your router:

• Use the Auto Port Forwarding Wizard (PC only) to port forward the required ports (see www.flir.com/security/support for details). For instructions, see the Auto Port Forward Wizard manual on www.flir.com/security/support.
• Manually port forward the required ports on your router to your system's IP address by following your router manufacturer's instructions. For more information on port forwarding, see the reference guides on www.flir.com/security/support.

NOTE

If the above ports are not forwarded on your router, you will not be able to access your system remotely.

19.2.2 Step 2 of 4: Create a DDNS Account

To setup your free FLIR DDNS account:

1. In your browser, go to http://ddns.myddns-flir.com and click Create Account.

FLIR

Login
▶ Create Account
Lost Password

1. Complete the System Information fields:

- Product License: Select your product model from the Product License drop down menu (i.e. DNR110 Series).

- - : Enter the MAC address of your system.

• To find the MAC address, right-click to open the Quick Menu and click Info.

Device 0 Device Type: 2.0 GB/1.0 Device Name: 1.0 GB Device Size: 5 GB Device Type: 10 GB Device Name: 7 GB Device Size: 10 GB Device Type: 10 GB Device Size: 1 GB Device Type: 10 GB Device Type: 1 GB Device Type: 10 GB Device Type: 1 GB Device Type: 10 GB Device Type: 1 GB Device Type: 10 GB Device Type: 1 GB Device Type: 10 GB Device Type: 1 GB Device Type: 10 GB Device Type: 1 GB Device Type: 10 GB Device Type: 1 GB Device Type: 5 GB Device Type: 5 GB Device Type: 5 GB Device Type: 5 GB Device Type: 5 GB Device Type: 5 GB Device Type: 5 GB Device Type: 5 GB Device Type: 5 GB Device Type: 5 GB Device Type: 5 GB Device Type: 5 GB Device Type: 5 GB Device Type: 5 GB Device Type: 5 GB

- URL Request: Choose a URL for your DDNS connection (i.e. your name, your company or business name, or anything of your choice).

System Information Product License DNR200 - Product Code > - URL Request myddns-fix.com What is this? Create New Account

1. Click Create New Account.
2. Your account information will be sent to you at the email Address you used in Step 2. You will need this information for remote access to your system. Record your information below:

Domain name/URL Request:
URL Request:

2.

Click and then click Network>DDNS. ADD TYPE NetworkType Add Type Remove Default OK Cancel Apply

1. Check Enable.
2. Under Domain Name, enter the Domain Name/URL Request your received in the email after registering for DDNS.
3. Under User Name, enter your DDNS User Name.
4. Under Password, enter your DDNS Device password.
5. Click OK to save your settings.

NOTE

Please allow 10-15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect.

19.2.4 Step 4 of 4: Connect to the System's DDNS Address

NOTE

Please allow 10–15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect.

1. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login.

FLIR Cloud User NAME: admin Password: ****** Belarusian Password { Login } { Fail }

1. Click Add Device.

FLIR audio 文件(F) 100% 200% 300% 400% 500% 600% 700% 800% 900% 1000% 1100% 1200% 1300% 1400% 1500% 1600% 1700% 1800% 1900% 2000% 2100% 2200% 2300% 2400% 2500% 2600% 2700% 2800% 2900% 3000% 3100% 3200% 3300% 3400% 3500% 3600% 3700% 3800% 3900% 4000% 4100% 4200% 4300% 4400% 4500% 4600% 4700% 4800% 4900% 5000% 5100% 5200% 5300% 5400% 5500% 5600% 5700% 5800% 5900% 6000% 6100% 6200% 6300% 6400% 6500% 6600% 6700% 6800% 6900% 7000% 7100% 7200% 7300% 7400% 7500% 7600% 7700% 7800% 7900% 8000% 8100% 8200% 8300% 8400% 8500% 8600% 8700% 8800% 8900% 9000% 9100% 9200% 9300% 9400% 9500% 9600% 9700% 9800% 9900% 100

Add Device Input Info Device Name: HD System Group Name: Default Group Type: DVR IP/DNS Address: tommith myddrs-flir.com Port: 35000 User Name: admin Password: ****** Retrieve Info Device Information Serial Number: Video Input: Video Output: Alarm Input: Alarm Output: Add More Add Cancel

5.1. Check By IP/Domain to add a system using the DDNS address.

5.2. Device Name: Choose a name for your system of your choice.

5.3. IP/DDNS Address: Enter the Domain Name/URL Request you received in the email when you registered for DDNS followed by .myddns-flir.com.

NOTE

For example if your Domain Name/IRI Request is intramith enter intramith malaria.

1. Enter a new 6 character password and click OK. This password will be used to connect to your system from now on.

Please update your system's password. Cancel OK

1. Click

1. Click and drag Default Group to the display window to open your cameras in live view.

Congratulations! You can now connect over the Internet to view and playback video on your computer.

Connecting a PTZ Camera (DNR110 Series)

You can connect PTZ cameras (not included) to the system. You must use FLIR IP PTZ cameras with the system. FLIR IP PTZ cameras can accept PTZ commands directly through the Ethernet cable. There is no need to run special wiring to use PTZ cameras.

20.1 Controlling a PTZ Camera (Local NVR)

1. In Live View, double-click the channel that has the PTZ camera connected to open in full-screen.
2. Right-click and click PTZ. Enter the system user name and password if prompted. The PTZ menu opens.
3. Use the on-screen PTZ controls to control the camera.

PTZ Controls

Speed 5 Zoom Focus Iris

1. Direction keys: Click to pan and tilt the camera. Click SIT to stop the current action.
2. Mouse PTZ: Click to activate mouse PTZ mode. In mouse PTZ mode:

- Click and drag to move the camera.

• Use the scroll wheel to zoom in and out

• Right-click to exit and return to normal PTZ controls.

1. Zoom/Focus/Iris: Click +/- to adjust the zoom, focus, and iris.

2. Advanced controls: Click to open advanced PTZ controls.

5.0 15:11

Advanced PTZ controls overview:

Speed 5 Zoom Focus Iris No. ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ ⑪

1. No.: Select the number of the action you want to perform.
2. Not supported.
3. PTZ camera menu: Click to open the camera's OSD menu. This may not be supported on all camera models.
4. Preset: Click to call the selected preset.
5. Autopan: Click to start autopan. During autopan, the camera will continuously pan 360".
6. Tour: Click to run the selected tour.
7. Flip: Click to flip the camera 180°.
8. Reset: Click to move the camera to the home position.
9. Pattern: Click to run the selected pattern.
10. Auto scan: Click to run the selected autoscan.
11. Aux: Click to open the aux menu, where you can set up Presets, Tours, Patterns, and Auto Scans.

20.2.1 Presets

Presets will save a camera position for quick retrieval.

20.2.2 Tours

Tours will cycle through a set of presets.

To create a tour:

1. Click to open the aux menu.
2. Click the Tour tab.

PANTILT:ZOOM Preset Tour Pattern Border Preset 1 Painl No. 0 Add Preset Del Preset Del Tour

1. Under Patrol No., select the tour you would like to configure.
2. Under Preset, select a preset you would like to add to the tour.
3. Click Add Preset.
4. Repeat steps 4 and 5 to add additional presets to the tour.

NOTE

Click Del Tour to clear all presets from a tour.

To run a tour:

- Under No., select the number of the tour you would like to go to and click

20.2.3 Pattern

Patterns automatically cycle the camera between two positions.

- Under No., select the number of the pattern you would like to go to and click

20.2.4 Auto Scan

An auto scan automatically cycles between a left and right point.

To create a new auto scan:

1. Click 📄 to open the aux menu.

2. Click the Border tab.

PANTILT:ZOOM Preset Tour Pattern Border Left Right

1. Move the camera into the desired left position and click Left.
2. Move the camera into the desired right position and click Right.

To run an auto scan:

• Click

DNR110 Series Hard Drive Installation

The system comes with a pre-installed 3.5" SATA hard drive. You can replace the hard drive with one up to a maximum size of 4TB.

NOTE

It is recommended to use surveillance or security-certified hard drives, which are designed to be reliable over long periods of time while recording 24/7. Security-certified hard drives are available at www.flir.com/security/support.

21.1 Installing a Hard Drive

CAUTION

Make sure that the system is OFF and ALL power adapters have been disconnected before removing/installing the hard drive.

To install the hard drive:

1. Insert hard drive screws (4x) on the hard drive and tighten them half way.

1. Power off the system, and unplug all cabling from the system.
2. Turn the NVR over and remove the cover screws (4x).

1. Turn the NVR back over and remove the cover. The easiest way to do this is to pull up on the edge that hangs over the rear panel of the unit.

Hand pressing a component on a computer tower (no visible text or symbols)

1. Place the hard drive over the screw slots on the bottom of the NVR and then slide the hard drive into place. The SATA connectors on the hard drive should face the front of the unit.

Interior view of a computer with exposed circuit board and drive bays (no visible text or symbols)

1. Tum the NVR over carefully. Tighten the hard drive screws (4x) to secure the hard drive.

Hand using a screwdriver to adjust or install a small electronic device with three pins (no visible text or symbols)

CAUTION

Hold the hard drive in place when turning the NVR over to prevent damage to the NVR.

1. Replace the cover and cover screws (6x).

NOTE

After installation, you must format the hard drive in order to use it with the system. See 14.3.17 Formatting the Hard Drive, page 64.

21.2 Removing the Hard Drive

CAUTION

Make sure that the system is OFF and ALL power adapters have been disconnected before removing/installing the hard drive.

1. Power off the system, and unplug all cabling from the system.

2. Loosen the hard drive screws (4x), but do not remove them.

Hand using a screwdriver to adjust or install a small electronic device (no visible text or symbols)

1. Carefully turn the NVR over and remove the cover. The easiest way to do this is to pull up on the edge that hangs over the rear panel of the unit.

Hand pressing a white object on a computer keyboard, with blue arrows indicating motion (no text or symbols visible)

1. Replace the cover and cover screws (4x).

NOTE

After installation, you must format the hard drive in order to use it with the system. See 14.3.17 For-

matting the Hard Drive, page 64.

21.3 Formatting Hard Drives

You must format hard drives before you may use them with the system.

CAUTION

Formatting the HDD erases all data on the hard disk. This step cannot be undone. System settings will not be erased.

To format the hard drive:

1. From the Main Menu, click and then click Storage>HDD Manager.

SINEMA H50-UNIATED REDADED Name: 1 Type: Normal Size: 100 mm Name: 100 mm Date: 2023/07/24 09 OK Cancel Apply

1. Select the hard dive you would like to format and then click Format. Click OK to confirm.

Recording Audio

The system can record audio on any channels that have audio-capable cameras connected to them. You must have an audio-capable camera (not included) in order to record audio using the system. The camera must have a built-in microphone or an audio input cable (for example RCA) for connecting a self-powered microphone.

NOTE The MIC IN/OUT ports on the rear panel of the system are not supported and cannot be used for recording. Audio recording without consent is illegal in certain jurisdictions. Lorex Technology Inc. assumes no liability for use of its products that does not confirm with local laws.

22.1 Step 1 of 2: Connecting an audio-capable camera

Connect the camera to the NVR or network. If the camera is connected to the network, add it to the NVR. For details, see 6.11 Connecting Cameras to the Local Area Network (LAN), page 12.

Option A: Connect a camera with a built-in microphone.

NVR (may not be exactly as shown) Camera with built-in microphone

Recording Audio22

Option B: Connect a camera with audio input.

NVR (may not be exactly as shown) Camera with audio input Ethernet cable Microphone

NOTE

The microphone must have its own power source.

22.2 Step 2 of 2: Configuring audio recording

1. Right-click and click Main Menu. Enter the system user name (default: admin) and password (default: 000000) if prompted.

2. Click and select Recording>Recording.

DNR110 Series Troubleshooting

When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling FLIR Technical Support:

Error	Possible Causes Solutions
System is not receiving power, or is not powering up.	Cable from power adapter is loose or is unplugged.	Confirm that all cables are connected correctly.Confirm that the power adaptor is securely connected to the back of the unit.
	Cables are connected, but system is not receiving sufficient power.	Confirm that the system is powered on (LED indicators should be ON).If the unit is connected through a power bar or surge protector, try bypassing the bar and connecting the power directly to the wall outlet.Confirm that there is power at the outlet:Connect the power cable to another outlet.Test the outlet with another device (such as a lamp or phone charger).
Hard drive is not detected by the system.	Hard drive cables are loose or not properly connected.	Remove the housing and check that hard drive cables are firmly connected.
	There is no hard drive in the system.	Open the housing and install compatible hard drive. Make sure to format the drive after installing. For details, see 21.1 Installing a Hard Drive.
Hard drive is full (0%) and the unit is no longer.	Overwrite is not enabled.	From the Main Menu, select
Error Possible Causes Solutions
• Mouse not detected by system.	• Mouse cable is not firmly connected to the system.Mouse is not connected to the system.	• Firmly connect the mouse cable to one of the USB ports.
	• System needs to be reset • Power off the system (disconnect power cable). Firmly connect a USB mouse to one of the USB ports. Reconnect the power cable to the DC 12V port on the rear panel.
• There is no picture on selected channels / camera picture is not being displayed.	• Camera cables are loose or have become disconnected.	• Check the camera video cable and connections.• Disconnect and reconnect the cable at the system and at the camera.• Try moving the camera to another channel or use another cable.
• The system beeps at startup.	• The beep at startup is normal.
• The system beeps during motion detection.	• Motion detection is enabled and the alarm buzzer is activated.	• Open the Main Menu andclick Event>Motion>Motion Detect. Uncheck Buzzer for each channel and click Apply.
• I am not receiving email notifications.	• Email notification is disabled.	• Ensure you have configured email notification. For details, see 14.3.5 Configuring Email Alorts, page 54.
	• Send Email setting not enabled In Event menu.	• Make sure that Send Email is enabled for any events you want to be notified of.

DNR110 Series System Specifications

24.1 System

Operating System	Embedded LINUX
Pentaplex	Simultaneous View, Record, Playback, Backup, and Remote Monitoring
Number of Channels 4/8 Channels

24.2 Inputs/Outputs

Video IN 4 ch: 4 PoE Video Input	8 ch: 8 PoE Video Input
Video OUT	Yes
VGA OUT Yes
HDMI Yes
Audio IN	1 Line IN (RCA) for two-way audio
Audio OUT 1 Line OUT (RCA) for two-way audio
USB Port 2 at the back
Alarm IN No
Alarm OUT	No
Video Output Resolution	1920 × 1080, 1280 × 1024, 1280 × 720, 1024 × 768
PTZ Control	FLIR IP PTZ cameras only

24.3 Display

Display Split 4 ch: 1/4	8 ch: 1/4/8
Live Display Speed 4 ch: 120 NTSC, 100 PAL	8 ch: 240 NTSC, 200 PAL
OSD ON/OFF
System Allocation	LBR mouse

System Navigation

Record Rate NTSC	4 ch: 120FPS @ 720P / 1080P / 3MP / 5MP8 ch: 240FPS @ 720P / 1080P / 3MP / 5MPPAL4 ch: 100FPS @ 720P / 1080P / 3MP / 5MP8 ch: 200FPS @ 720P / 1080P / 3MP / 5MP
Record Resolution Setting Per camera for different resolutions
Recording Quality Control 6 levels
Record Schedule By hour, by day, by recording mode, by motion, by channel
Pre Recording	Max. 30 Seconds
Post Recording Max. 5 Minutes
Reliability Watch-Dog, auto-recovery after power failure
Covert Video	Yes

24.5 Playback and Backup

Playback Channel 4 ch: 1/4	8 ch: 1/4/8
Playback Speed	Variable Max 16x
Playback Players Backup Player
Search	By time & event
Log Search Up to 1,000 lines for motion detected, configuration changes, connects/disconnects and video loss
Audio Play Yes (audio camera required)

24.6 Storage and Archive

01. 58. 11. 2. UED. 10. 37A
Network Protocol HTTP, IPv4/IPv6, TCP/IP, UPNP, RTSP, UDP, SMTP, NTP, DHCP, DNS, PPPOE, DDNS, FTP, Filter
Network Interface 10/100-Base-TX, RJ-45
Network Bit Rate 60Mbs total	46-8192kbps per camera
IP Cameras Supported FLIR

24.8 General

Power Consumption 4 ch: 10 watts (No HDD Installed)
	8 ch: 12 watts (No HDD Installed)
Supply Voltage 4 ch: 100VAC-240VAC, 48V DC,	1.5A, 50/60Hz
	8 ch: 100VAC-240VAC, 48V DC, 2A, 50/60Hz
Total PoE Power Output (across all channels) 4 ch: 50W (Max 25W per Camera)
		8 ch: 120W (Max 25W per Camera)
Unit Weights 4 ch: 1.1lbs / 0.5kg (without HDD)	8ch: 1.5lbs / 0.7kg (without HDD)
Dimensions (W x H x D) 4 ch: 8.1" x 8.1" x 1.8" (205mm x 205mm x 45mm)
		8ch: 10.6" x 8.1" x 1.8" (270mm x 205mm x 45
Operating Temperature	14^ - 131^ F / -10^ - 55^ C
Humidity	10 ~ 90% NC

24.9 Recording Resolution (Pixels) & Speed (FPS — Frames per second)

Model	FPS	720P1280x720	1080P1920x1060	3MP2028x1536	5MP2560x1920
4 ch	Total	120/100	120/100	120/100	120/100
	Per channel	30/25	30/25	30/25	30/25

Notices

This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage.

However, it is imperative that the user follows the guidelines in this manual to avoid improper usage which may result in damage to the unit, electrical shock and fire hazard injury.

In order to improve the feature functions and quality of this product, the specifications are subject to change without notice from time to time.

25.1 FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.

Website

www.flirsecurity.com/pro

Technical Support

1-866-816-5919

Customer Service

1-866-344-4674

Copyright

© 2015. FLIR Systems, Inc.

All rights reserved worldwide. Names and marks appearing herein are either registered trademarks or trademarks of FLIR Systems and/or its subsidiaries. All other trademarks, trade names or company names referenced herein are used for identification only and are the property of their respective owners.

Legal disclaimer

Specifications subject to change without further notice. Camera models and accessories subject to regional market considerations. License procedures may apply. Products described herein may be subject to US Export Regulations. Please refer to [e-mail] with any questions.