UHD-VW24 - Projector BZBGear - Free user manual and instructions

Product Type	Ultra HD Home Theater Projector
Model	UHD-VW24
Brand	BZBGear
Dimensions (W x D x H)	Approx. 12.2 x 9.4 x 4.3 inches (310 x 240 x 110 mm)
Weight	Approx. 6.6 lbs (3 kg)
Power Consumption	Max 250W (standby <0.5W)
Light Source	LED, rated life up to 30,000 hours
Brightness	4000 ANSI lumens
Native Resolution	3840 x 2160 (4K UHD)
Contrast Ratio	15000:1 (dynamic)
Throw Ratio	1.2 - 1.5:1
Projection Size	40 - 300 inches diagonal
Connectivity	HDMI 2.0 (2x), USB-A (2x), VGA, Audio out (3.5mm), RS-232
Keystone Correction	Vertical ±30°, Horizontal ±15°
Zoom	Manual 1.2x
Built-in Speaker	2 x 10W stereo
Noise Level	Normal: 32dB, Eco: 27dB
Installation Options	Table top, ceiling mount (front/rear)
Lamp Replacement	User replaceable LED module (screw access)
Filter Maintenance	Replaceable air filter; clean every 200 hours
Warranty	2 years limited
What's in the Box	Projector, power cord, remote control, batteries, user manual

Frequently Asked Questions - UHD-VW24 BZBGear

How do I connect my laptop to the UHD-VW24 projector?

Connect via HDMI or VGA cable. For HDMI, use a standard HDMI cable. For VGA, ensure your laptop has a VGA port or use an adapter. Select the correct input source using the remote control.

What is the recommended projection distance for a 100-inch screen?

With a throw ratio of 1.2-1.5:1, for a 100-inch diagonal screen, place the projector approximately 8.5 to 10.5 feet (2.6 to 3.2 meters) from the screen.

How do I clean the air filter?

Turn off and unplug the projector. Open the filter cover, remove the filter, and gently clean it with a vacuum cleaner or rinse with water (let dry completely). Reinsert and close the cover. Clean every 200 hours of use.

The image is trapezoidal. How can I fix it?

Use the keystone correction function via the menu or remote. Adjust vertical keystone up to ±30° and horizontal up to ±15°. For best results, position the projector perpendicular to the screen.

Can I replace the LED light source myself?

Yes, the LED module is user-replaceable. Access it through a side panel, disconnect the cable, and remove screws. Install a new module (model UHD-LM24) and reassemble. Always allow the projector to cool first.

The remote control is not working. What should I do?

Check batteries: replace if needed. Ensure there is no obstruction between remote and sensor (front or rear IR). If still not working, try resetting the projector by unplugging for 30 seconds. If problem persists, contact support.

What is the maximum screen size supported?

The projector can display from 40 to 300 inches diagonal. For larger screens, ensure enough brightness and a dark room for best image quality.

Does this projector support 3D content?

No, the UHD-VW24 does not support 3D projection. It is designed for 2D 4K HDR content.

How do I update the firmware?

Download the latest firmware from the BZBGear support website onto a USB drive (FAT32). Insert into the projector's USB port, go to Settings > Firmware Update, and follow on-screen instructions. Do not power off during update.

Can I mount the projector on the ceiling?

Yes, the projector has standard mounting holes (4 x M4 screws at 200mm spacing). Use a compatible ceiling mount. Ensure the mount can support the projector's weight (approx. 6.6 lbs). Extend the mounting feet for leveling.

USER MANUAL UHD-VW24 BZBGear

Thank you for purchasing the BG-UHD-VW24

Please read the instructions carefully before connecting, operating, or configuring this product. Please save this manual for future reference.

Surge Protection Recommendation

This product contains sensitive electrical components that may be damaged by electrical spikes, surges, electric shock, lighting strikes, etc. Use of surge protection systems is highly recommended to protect and extend the life of your equipment.

Table of Contents

1. Introduction....1
2. Features....1
3. Package Contents....1
4. Specifications....2
5. Operation Controls and Functions....3
6. RS232/LAN Control Connection....4
   6.1 RS232 Connector Connection. 4
   6.2 Network Control Connection....4
7. PC Tool User Guide....5
8. Safety Instructions....12
9. Connection Diagram....13
10. Tech Support....13
11. Warranty....14
12. Mission Statement....14

1. Introduction

The BG-UHD-VW24 is a HDMI 2.0 Video Wall controller with 2 HDMI inputs, 2 HDMI loop outs and 4 HDMI scaling outputs for video wall processing. The 5-pin phoenix connector provides balanced L/R audio output. The product also features PC Tool or RS232 commands to control the product for different wall displays.

2. Features

☆ HDMI 2.0 and HDCP 2.2 compliant
☆ Supports resolutions up to 3840x2160@60Hz video output for video wall
☆ 2 channels HDMI loop out
☆ Bezel Compensation with two modes
☆ 180° display rotation
☆ PIP on video wall
☆ RS-232 and TCP/IP control
* CEC control of displays via PC Tool or commands

3. Package Contents

① 1 x Ultra HD Video Wall Processor
② 1 x 12V/3A Power Adapter
③ 1 x 5-pin Phoenix Connector
④ 2 x 3-pin Phoenix Connector
⑤ 1× RS232 to Phoenix Cable
⑥ 1× CAT6 cable
⑦ 1× USB to RS232 Cable
⑧ 1× User Manual

1. Specifications

Technical
HDMI Compliance	HDMI 2.0
HDCP Compliance	HDCP 2.2/1.4
RS-232	Baud rate: 57600, data bit: 8, Stop bit: 1, no parity
Input Video Formats	4096x2160p 24/25/30/50/60Hz3840x2160p 24/25/30/50/60Hz1080p 24/25/30/50/60Hz1080i 50/60Hz1920x1200 60Hz1680x1050 60Hz1600x1200 60Hz1440x900 60Hz	1400x1050 60Hz1366x768 60Hz1360x768 60Hz1280x1024 60Hz1280x960 60Hz1280x800 60Hz1024x768 60Hz1280x720p50/60Hz
Audio Format	2.0 channel, 5.1 channel, LPCM, Dolby, AC3, DTS
ESD Protection	Human-body Model:±8kV (Air-gap discharge), ±4kV (Contact discharge)
Mechanical
Housing	Metal Enclosure
Color	Black
Dimensions	218mm (W)×146mm (D)×43mm (H)
Weight	2Kg
Supply Voltage	+12V/3A
Power Consumption	25W (Max)
Operating Temperature	0°C ~ 40°C / 32°F ~ 104°F
Storage Temperature	-20°C ~ 70°C / -4°F ~ 158°F
Relative Humidity	10%~50% RH (non-condensing)

5. Operation Controls and Functions

Front Panel

BZB2-GEAR® FMB 1 OUTPUT HDA HD E 2 LOOP LPA LPS 3 OUTPUT HD I HD 2 HD 3 HD 4 4

No.	Name	Function Description
1	Power LED	The power LED will illuminate when the unit is powered on.
2	INPUT LED	The LED will illuminate when the corresponding HDMI input port is connected to an active HDMI source device.
3	LOOP LED	The LED will illuminate when the corresponding LOOP OUT port is connected to an HDMI display device.
4	OUTPUT LED	The LED will illuminate when the corresponding HDMI output is connected to an HDMI display device.

Rear Panel

8 7 6 5 1 2 3 4 OUTPUTS OUTPUT LOAD/OUTPUT USB LAN HUA HUA A HUA HE-1 HE-2 HE-3 HE-4 OUTPUTS OUTPUTS CE FC

No.	Name	Function Description
1	INPUTS	Connect HDMI source devices such as a DVD player or gaming console with an HDMI cable.
2	LOOP OUT	HDMI loop out ports. Loop out the HDMI A/B signal for devices connected to each output.
3	OUTPUTS	HDMI output for video walls.
6	AUDIO OUTPUT	- Analog L/R audio output3.5mm Stereo Jack. 20Hz ~ 20kHz, 1.5Vrms max
		BALANCED OUT: Balanced audio output port. 5-pin phoenix connector. 20Hz ~ 20kHz, 1.5Vrms max.
7	SERVICE	Firmware update port.
8	CONTROL	RS232: Loop out RS232-CTL control command.RS232-CTL: External RS232 control, Baud Rate: 57600 Data Bits:8, Parity: None Stop Bits:1LAN: Network port for TCP/IP control. Connect to an active Ethernet link with an RJ45 cable.

6. RS232/LAN Control Connection

6.1 RS232 Control Connection

The product supports RS232 control. Connect the RS232-CTL port of the product to a PC via a USB serial cable as shown in the following figure:

CONTROL TX 0.0 Ground RX RS-232-CFL 3-pin Phoenix Connector RS-232 PC RS-232 to USB cable

6.2 Network Control Connection

The product also supports network control. Connect from the LAN port of the product to a PC using a UTP cable as shown in image below:

CONTROL TX + RX TX + RX LAN R023/CE R024

7. PC Tool User Guide

The PC Tool control software supports both UART and networkcontrol. PC Tool consists of five parts: Matrix Switch, Signal Setting, Fine Tune: PQ, Video Wall and CEC Control. The UI is as follows:

Matrix Switch | Signal Settings | Feature/PCI | Video Wall / GIC Control OUTPUTS INPUT LOOP OUT INPUT AUDIO OUTPUT INPUT Audi Output 1 ECD Reset Type: HDMI GEMO Status Connected Device Name: IP Address MAC Address Version: K3 STAT2:93 MB/0.547 AA 4C SE (0.9F 50) V-291.5.8 Audio Output 1 Audio Output 1 Reading Output Bracket - Signal Type account Reading Output Bracket - Signal Type account Reading Output Bracket - Signal Resolution account Reading Output Bracket - Signal Resolution account Reading Output Bracket - Signal Resolution account Reading Output Bracket - Signal Resolution account Reading Output Bracket - Signal Resolution account Reading Output Bracket - Signal Resolution account Reading Output Bracket - Signal Resolution account Reading Output Bracket - Signal Resolution account Reading Output Bracket - Signal Resolution account Reading Output Bracket - Signal Resolution account Reading Output Bracket - Signal Resolution account Reading Output Bracket - Signal Resolution account Reading Output Bracket - Signal Resolution account Reading Data Information success End to Start Power/Power Input and 3% reading system

■ Matrix Switch Tab

1. Select the input source for B/MAIN output.

2. Select UART (with RS232 cable) or Network to connect to the device. Baud rate is 57600 bps.

3. Select an input source for each output.
4. "AllSet" function: Apply input HD A or B to all outputs.
5. Select the audio source for balanced audio output and 3.5mm output.
6. Reset: Resets the device to factory settings.
7. EDID Control: Clicking the 'EDID' button will open the below EDID control window:

a) Read the EDID information for devices connected to each output and save as a BIN file.
b) Open an existing EDID file and write to the HDMI A and B input port as Manual EDID.
c) Select the predefined EDID file and write to the HDMI A and B input

The available predefined EDID options:

4K60-2.0CH	1920x1200-2.0CH
4K60-5.1CH	1680x1050-2.0CH
4K30-2.0CH	1600x1200-2.0CH
4K30-5.1CH	1440x900-2.0CH
1080P-2.0CH	1400x1050-2.0CH
1080P-5.1CH	1360x768-2.0CH
720P-2.0CH	1280x1024-2.0CH
1024x768-2.0CH	Manual

■ Signal Setting Tab

The resolution of each input can be read to configure the resolution of each output.

Input Board- Read AI			Output Board- Read AI
Label - Input Type	Input Format		Label - Output Type	Output Format
1 HD A-HDMI	1800x1600x50	Read		1340x11000C * Read
2 HD B-HMI	No Signal	Read		1340x11000C * Read
				1340x11000C * Read
				1340x11000C * Read
				1340x11000C * Read

Available output resolutions:

No.	Output Resolution Setting	No.	Output Resolution Setting
1	3840x2160p 60Hz	9	1440x1050 60Hz
2	3840x2160p 50Hz	10	1366x768 60Hz
3	3840x2160p 30Hz	11	1360x768 60Hz
4	3840x2160p 25Hz	12	1280x1024 60Hz
5	1920x1200 60Hz	13	1280x768 60Hz
6	1920x1080p 60Hz	14	1280x720p 60Hz
7	1920x1080p 50Hz	15	1280x720p 50Hz
8	1600x1200 60Hz	16	1024x768 60Hz

Note: 3840x2160 25/30Hz may only be used for standalone display and not for video walls.

■ FineTune:PQ Tab

Configure the brightness, contrast, saturation, and sharpness of each output.

Matrix Switch Signal Setting FineTunePQ Video Wall CSC Control Select PQ FineTune Port Output1 Brightness 7 50 Contrast 7 50 Saturation 7 50 Sharpness 7 50 Read Reset Temperature Cool Read X Gain 0 X Gain 0 X Gain 0 Read Reset R Gain 0 R Gain 0 Read Reset G Gain 0 G Gain 0 Reset

Note: The recommended settings are the default 50/50/50/50. Please do not change the default settings unless under special circumstances. If problems arise after reconfiguration, click 'Reset' to return to default settings.

■ CEC Control Tab

Matrix Switch Signal Setting FineTune:PQ Video Wall CEC Control Device ID 1 Auto Power ON Output Output 1 Power ON Power OFF Volume+ Volume- Mute/Unmute Output 2 Power ON Power OFF Volume+ Volume- Mute/Unmute Output 3 Power ON Power OFF Volume+ Volume- Mute/Unmute Output 4 Power ON Power OFF Volume+ Volume- Mute/Unmute

■ Video Wall Tab

Configure a group of outputs to function together as a video wall.

Matrix Switch Signal Setting FineTune:PQ Video Wall CEC Control VideoWall Setting Rows 2 Columns 2 Available 4 Set Read Video Wall Screen 1 Screen 2 Bezel Setting Type: A B Left(Pixels) Right(Pixels) Top(Pixels) Bottom(Pixels) Set Screen 3 Screen 4 Scene Save/Load Save scene Load scene

The Video Wall Setting controls manage how the displays are arranged:

1. Adjust the "Rows" and "Columns" sliders to adjust the displayed screens arrangement.

2. The "Available" slider sets the number screens that will be used for the Video
   Wall.

3. The "Set" button sets changes made to the screen configuration.

4. Using the left mouse button, drag-select the screens that are intended for use in the video wall. The screens selected will be shown as bright blue.

5. Open the pop-up menu by right clicking the mouse.
6. Select "Screen Stitching" from the menu to configure the video wall. The screens selected will be shown as bright green.

Creating a second video wall:

Repeat steps 2-5 above using a different set out outputs. Please note that changing the "Rows", "Columns" and "Available" sliders will automatically delete the current video wall configuration once the "Set" button is clicked. The following example shows an unusual video wall configuration for demonstrative purposes. The video wall configuration is of two 2x1 set-ups:

Matrix Switch Signal Setting FineTune:PQ Video Wall CEC Control VideoWall Setting Rows 2 Columns 2 Available 4 Set Read Video Wall Screen 1 Screen 2 Bezel Setting Type: A B Left(Pixels) Right(Pixels) Top(Pixels) Bottom(Pixels) Set Screen 3 Screen 4 Scene Save/Load Save scene Load scene

Video Wall Context Menu

Right click on any icon to display the following menu:

Screen Splicing	This option connects the selected screens into a video wall configuration.
Cancel Splicing	Return the Video Wall configuration to normal outputs.
Screen 2 - Cancel Splicing	Remove a single screen from the unified video wall to display a separate image. See the example below:Video Wall display with best compensation and different full frame image on display 3
Input Select	Follow the sub-menu to change the input for the video wall display.This function may also be used to change the input for the secondary image as shown in the above example.
Output Select	This option is only available for a display that is not already assigned to the video wall.
Output Type	This option is only available for a display that is not already assigned to the video wall.
Output Format	This option is only available to a display that is not already assigned to the video wall. This setting is for configuring the output resolution of the unassigned display.
Mirror	Two sub-options: OFF (default), ON (H+V Mirror)"ON" will rotate the selected display 180°.
Test Pattern	When enabled, the output will display a color bar pattern.

Video Wall display with betel compensation and different full frame version on display

Bezel Setting

The Bezel Setting allows for the adjustment of the images displayed on the video wall to compensate for the thickness of the TV's bezel. The displays on the video wall should create a cohesive, unified image. To achieve this, the edge of each display's image must be removed from the sides of displays that meet. The bezel correction may be accomplished using either Type A Bezel Setting, or Type B Bezel Setting.

Type A Bezel Setting:

Manually remove pixels from each display's image edge until a cohesive image is achieved. Enter the number of pixels that need to be removed from the edges of the displays that meet. Click "Set" to view the effects of the change and adjust if needed.

Type B Bezel Setting:

Measure the display from top to bottom outside the bezel. Next, measure in display from top to bottom inside the bezel. Enter both measurement values into the entry boxes, click "Set" and the bezel will be correct for automatically.

Bezel Compensation

The images below demonstrate a video wall set-up without bezel compensation and a video wall set-up with correctly configured bezel compensation:

No Bezel Compensation

Correct Bezel Compensation

8. Safety Instructions

To ensure reliable operation of this product as well as protecting the safety of any person using or handling this device while powered, please observe the following instructions.

1. Do not operate this product outside the specified temperature and humidity range given in the above specifications.
2. Ensure adequate ventilation is allow for this product to operate efficiently.
3. Repair of the equipment should only be carried out by qualified professionals. This product contains sensitive devices that may become damaged by mishandling.

4. Only use this product in dry environments. Do not allow this product to come in contact with liquids or harmful chemicals.

5. Connection Diagram
   

graph TD
    A["Control System"] --> B["Speaker"]
    B --> C[" Speakers"]
    C --> D["TV"]
    D --> E["Audio"]
    D --> F["TV"]
    D --> G["TV"]
    D --> H["TV"]
    D --> I["TV"]
    D --> J["TV"]
    D --> K["TV"]
    D --> L["TV"]
    D --> M["TV"]
    D --> N["TV"]
    D --> O["TV"]
    D --> P["TV"]
    D --> Q["TV"]
    D --> R["TV"]
    D --> S["TV"]
    D --> T["TV"]
    D --> U["TV"]
    D --> V["TV"]
    D --> W["TV"]
    D --> X["TV"]
    D --> Y["TV"]
    D --> Z["TV"]
    D --> AA["TV"]
    D --> AB["TV"]
    D --> AC["TV"]
    D --> AD["TV"]
    D --> AE["TV"]
    D --> AF["TV"]
    D --> AG["TV"]
    D --> AH["TV"]
    D --> AI["TV"]
    D --> AJ["TV"]
    D --> AK["TV"]
    D --> AL["TV"]
    D --> AM["TV"]
    D --> AN["TV"]
    D --> AO["TV"]
    D --> AP["TV"]
    D --> AQ["TV"]
    D --> AR["TV"]
    D --> AS["TV"]
    D --> AT["TV"]
    D --> AU["TV"]
    D --> AV["TV"]
    D --> AW["TV"]
    D --> AX["TV"]
    D --> AY["TV"]
    D --> AZ["TV"]

10. Tech Support

Before contacting tech support, we may have answered your question already! Visit our BZBGEAR support page at bzbgear.com/support for valuable information on our products.

Here you will find our Knowledge Base (bzbgear.com/knowledge-base) consisting of tutorials, quick start guides, and step-by-step troubleshooting instructions. Also visit our YouTube channel BZB TV at youtube.com/c/BZBTVchannel for help setting up, connecting, and other how-to videos regarding our products.

11. Warranty

BZBGEAR Pro AV products and Cameras come with a three-year warranty. An extended two-year warranty is available for our Cameras upon registration for a total of five years.

For an extended two-year warranty on our Cameras, follow these steps:

1. Register your Camera within 90 days of purchase by visiting bzbgear.com/warranty.
2. Complete the registration form. Provide all necessary proof of purchase details, including serial number and a copy of your sales receipt.

For complete warranty information, please visit bzbgear.com/warranty or scan the QR code below.

12. Mission Statement

BZBGEAR manifests from the competitive nature of the audiovisual and live streaming industry to innovate while keeping the customer in mind. AV solutions can cost a pretty penny, and new technology only adds to it. We believe everyone deserves to see, hear, and feel the advancements made in today's AV world without having to break the bank. BZBGEAR is your answer for applications requiring the latest pro AV and live streaming solutions.

You'll notice comparably lower prices with BZBGEAR while the performance and quality are on par with the top brands in the industry. Our team offers system design consultation and expert tech support seven days a week for all BZBGEAR products. Our unparalleled support is our way of showing we care for every one of our customers. Whether you're an integrator, home theater enthusiast, or a do-it-yourselfer, BZBGEAR offers solutions