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USER MANUAL KCS36 Kaden
CASSETTE AIR CONDITIONER
Owner's Manual
KCS Series
KCS24 | KCS36 | KCS42 | KCS48
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Table of contents
- Safety precautions 4
- Unit specifications and features 5
Indoor unit display 5
Operating temperature 6
Other features 7
- Care and maintenance 8
Cleaning your indoor unit B
Cleaning your air filter 8
Maintenance – long periods of non-use 9
Maintenance - pre-season inspection 9
- Troubleshooting 10
Common issues
10
Troubleshooting
11
- Disposal guidelines
13
1. Safety precautions
Read safety precautions before operation and installation
Incorrect installation due to ignoring instructions can cause serious damage or injury.
The seriousness of potential damage or injuries is classified as either a WARNING or a CAUTION.

This symbol indicates the possibility of personal injury or loss of life.

This symbol indicates the possibility of property damage or serious consequences.
WARNINGS FOR PRODUCT USE
- Ask an authorised technician to install this air conditioner. Inappropriate installation may cause water leakage, electric shock, or fire.
- The warranty will be voided if the unit is not installed by a licensed person.
- If an abnormal situation arises (like a burning smell), turn off the power supply and call a licensed installer for instructions to avoid electric shock, fire or injury.
- Do not let the indoor unit or the remote control get wet. It may cause electric shock or fire.
- Do not insert fingers, rods or other objects into the air inlet or outlet. This may cause injury, since the fan may be rotating at high spoods.
- Do not use a flammable spray such as hair spray, lacquer or paint near the unit. This may cause fire or combustion.
CAUTION
2. Unit specifications and features
Indoor unit display

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LouvreDisplay panelLouvreDisplay panel Air outletAir inlet

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Manual button LED display Infrared receiverMANUAL BUTTON: This button selects the mode in the following order: AUTO, FORCED COOL, OFF.
FORCED COOL MODE: In FORCED COOL mode, the Operation light flashes. The system will then turn to AUTO after it has cooled with a high fan speed for 30 minutes. The remote control will be disabled during this operation.
OFF MODE: When the panel is turned OFF, the unit turns off and the remote control is re-enabled.
Operating temperature
When your air conditioner is used outside of the following temperature ranges, certain safety protection features may activate and cause the unit to disable.
Inverter split type
COOL mode HEAT mode DRY mode
Room temperature 17°C - 32°C 0°C - 30°C 10°C - 32°C
Outdoor temperature -15°C - 50°C -15°C - 24°C 0°C - 50°C
When outside temperature is below 0^ C we strongly recommend keeping the unit plugged in at all time to ensure smooth ongoing performance.
NOTE: If the air conditioner operates in excess of room relative humidity less than 80%, the surface of the air conditioner may attract condensation. Please set the vertical air flow louvre to its maximum angle (vertically to the floor), and set HIGH fan mode.
To further optimise the performance of your unit, do the following:
- Keep doors and windows closed.
- Limit energy usage by using TIMER ON and TIMER OFF functions.
- Do not block air inlets or outlets.
• Regularly inspect and clean air filters.
Other features
Default setting
When the air conditioner restarts after a power failure, it will default to the factory settings (AUTO mode, AUTO fan, 24°C (76°F)). This may cause inconsistencies on the remote control and unit panel. Use your remote control to update the status.
Auto-restart
In case of power failure, the system will immediately stop. When power returns, the Operation light on the indoor unit will flash. To restart the unit, press the ON/OFF button on the remote control. If the system has an auto restart function, the unit will restart using the same settings.
Three-minute protection feature
A protection feature prevents the air conditioner from being activated for approximately 3 minutes when it restarts immediately after operation.
Louvre angle memory function
Some models are designed with a louvre angle memory function. When the unit restarts after a power failure, the angle of the horizontal louvres will automatically return to the previous position. The angle of the horizontal louvre should not be set too small as condensation may form and drip into the machine. To reset the louvre, press the manual button, which will reset the horizontal louvre settings.
Refrigerant leak detection system
In the event of a refrigerant leak, the LCD screen will display "EC" and the LED indicator light will flash.
3. Care and maintenance
Cleaning your indoor unit
BEFORECLEANING OR MAINTENANCE
ALWAYS TURN OFF YOUR AIR CONDITIONER SYSTEM AND DISCONNECT ITS POWER SUPPLY BEFORE CLEANING OR MAINTENANCE.
CAUTION
Only use a soft, dry cloth to wipe the unit clean. If the unit is especially dirty, you can use a cloth soaked in warm water to wipe it clean.
- Do not use chemicals or chemically treated cloths to clean the unit.
- Do not use benzene, paint thinner, polishing powder or other solvents to clean the unit. They can cause the plastic surface to crack or deform.
- Do not use water hotter than 40°C to clean the front panel. This can cause the panel to deform or become discoloured.
Cleaning your air filter
- Clean the air filter by vacuuming the surface or washing it in warm water with mild detergent.
- Rinse the filter with clean water and allow it to air-dry. Do not let the filter dry in direct sunlight.
- Reinstall the filter.
- Reinstall the front grille and reconnect the display panel cable to the control box on the main body.

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Press tabs to release grille
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Illustration of two different water purifiers: one with a faucet spraying water, the other with a spray bottle partially submerged in a container (no text or symbols)
CAUTION
- Before changing the filter or cleaning, turn off the unit and disconnect its power supply.
- When removing filter, do not touch metal parts in the unit. The sharp metal edges can cut you.
- Do not use water to clean the inside of the indoor unit. This can destroy insulation and cause electrical shock.
- Do not expose filter to direct sunlight when drying. This can shrink the filter.

CAUTION
- Any maintenance and cleaning of outdoor unit should be performed by an authorised technician
- Any unit repairs should be performed by an authorised technician.
Maintenance – long periods of non-use
If you plan not to use your air conditioner for an extended period of time, do the following:


Maintenance – pre-season inspection
After long periods of non-use, or before periods of frequent use, do the following:

Check for damaged wires

Clean all filters


Replace batteriesCheck for leaks


4. Troubleshooting
SAFETY PRECAUTIONS
If any of the following conditions occurs, turn off your unit immediately!
• The power cord is damaged or abnormally warm
• You smell a burning odour
• The unit emits loud or abnormal sounds
- A power fuse blows or the circuit breaker frequently trips
• Water or other objects fall into or out of the unit
DO NOT ATTEMPT TO FIX THESE YOURSELF! CONTACT AN AUTHORISED TECHNICIAN IMMEDIATELY!
Common issues
The following are not malfunctions and in most situations will not require repairs.
Issue Possible causes
| Unit does not turn on when the ON/OFF button is pressed | The unit has a 3-minute protection feature that prevents the unit from overloading. The unit cannot be restarted within three minutes of being turned off. |
| Cooling and heating models: If the Operation light and PRE-DEF (Pre-heating/ Defrost) indicators are lit up, the outdoor temperature is too cold and the unit's anti-cold wind is activated in order to defrost the unit. | |
| In Cooling-only models: If the "Fan Only" indicator is lit up, the outdoor temperature is too cold and the unit's anti-freeze protection is activated in order to defrost the unit. | |
| The unit changes from | The unit may change its setting to prevent frost from forming on the unit. Once the temperature |
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Issue Possible causes
| The outdoor unit makes noises | The unit will make different sounds based on its current operating mode. |
| Dust is emitted from either the indoor or outdoor unit | The unit may accumulate dust during extended periods of non-use, which will be emitted when the unit is turned on. This can be mitigated by covering the unit during long periods of inactivity. |
| The unit emits a bad odour | The unit may absorb odours from the environment (such as furniture, cooking, cigarettes, etc.) which will be emitted during operations. |
| The unit's filters have become mouldy and should be cleaned. | |
| The fan of the outdoor unit does not operate | During operation, the fan speed is controlled to optimise product operation. |
Troubleshooting
When troubles occur, please check the following points before contacting your qualified technician.
| Problem Possible causes Solution | ||
| Poor cooling performance | Temperature setting may be higher than ambient room temperature | Lower the temperature setting |
| The heat exchanger on the indoor or outdoor unit is dirty | Contact a qualified service technician | |
| The air filter is dirty. Remove the filter and clean it according to instructions | ||
| The air inlet or outlet of either unit is blocked. Turn the unit off, remove the obstruction and turn it back on | ||
| The unit starts and stops frequently | There's too much or too little refrigerant in the system | Contact a qualified service technician |
| Incompressible gas or moisture has entered the system | Contact a qualified service technician | |
| System circuit is blocked Contact a qualified service technician | ||
| The compressor is broken Contact a qualified service technician | ||
| The voltage is too high or too low Contact a qualified service technician | ||
| Poor heating performance | The outdoor temperature is extremely low Contact a qualified service technician | |
| Cold air is entering through doors and windows Make sure that all doors and windows are closed during use | ||
| The refrigerant level has become low due to a leak or long-term use | Contact a qualified service technician | |
| Indicator lamps continue flashing | The unit may stop operation or continue to run safely. If the indicator lamps continue to flash or error codes appear, wait for about 10 minutes. The problem may resolve itself. | |
| Error code appears and begins with the following letters in the window display of the indoor unit:• E(x), P(x), F(x)• EH(xx), EL(xx), EC(xx)• PH(xx), PL(xx), PC(xx) | If not, disconnect the power, then connect it again. Tum the unit on.If the problem persists, disconnect the power and contact your nearest qualified service technician. | |
NOTE: If your problem persists after performing the checks and diagnostics above, turn off your unit immediately and contact your qualified service technician.
5. Disposal guidelines
The appliance contains refrigerant and other potentially hazardous materials. When disposing of this appliance, the law may require special collection and treatment. Decommissioning of this air conditioner must be performed by a trade qualified licensed technician so as to comply with Australian law.
Emitting some refrigerants to the atmosphere is illegal and is detrimental to the environment.
CAUTION
This air conditioner contains high pressure refrigerant and oil.
Do not dispose of this product as a household waste or unsorted municipal waste.
When disposing of this appliance, you have the following options:
- Dispose of the appliance at designated municipal electronic waste collection facility.
- Sell the appliance to a certified scrap metal dealer.
NOTE: Disposing of this appliance in the forest or other natural surroundings endangers your health and is bad for the environment.
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