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USER MANUAL 24104 Adam
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Simple line drawing of a rectangular frame with horizontal supports (no text or symbols)
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Simple line drawing of a rectangular frame with a top and bottom edges, no text or symbols present.
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Simple line drawing of a two-story building with vertical supports (no text or symbols)
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Simple geometric diagram with two rectangles and a horizontal line inside, no text or symbols present.This product is only suitable for well insulated spaces or occasional use.
*This manual is used for a variety products. Please make sure you follow the appropriate product guide lines. Illustrations are for reference only.
Read ALL the instructions before use.
This manual is used for many different products. Please make sure you follow the appropriate product guide lines. Please refer to the front page for reference.
These instructions are for your safety. Please read through them thoroughly before use and retain for future reference. Failure to follow them could cause injury and/or property damage.
CONTENTS
SECTION 01
Cautions Introduction 06 Handling 06
SECTION 02
Unpacking & Care Fitting the trim Adding the pebbles Installing the fire Installing the fireplace Remote control & Control panel 09-10
SECTION 03
Getting started & pairing the remote control 11
Operation
Reset settings & Additional features 16
Plug replacement Technical parameters 18
Specification, Conformity & Environment 19
Guarantee & Contacts
CAUTIONS
DO'S
- Read ALL the instructions before using this product.
- Only use this product for its intended use as described in this manual.
• Always use the product in accordance with this guide. If in doubt obtain expert advice.
• Always check your mains supply is the same as that indicated on the product before connecting.
• Always make sure the electrical socket is accessible. - Always disconnect the heater from the electrical supply before carrying out cleaning or maintenance. To disconnect the heater, switch controls to OFF then remove plug from the outlet.
- Ensure the floor space is flat and even.
DON'TS
- Never leave children unsupervised in a room where the fire is ON and unguarded.
- Never obstruct or cover the fan outlet or force items into fire openings.
-
Never use the product anywhere where water is in use, i.e. bathrooms, ktchens, shower rooms, and swimming pool etc.
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Never use aerosols or steam cleaners on or around the fire.
- Never route the supply cord under carpeting and never cover the cord with throw rugs, runners, etc. Arrange the cord away from traffic areas and where it will not be tripped over.
- Never place the heater close to curtains or combustible materials. Keep furniture, bedding, papers, clothes, curtains, etc. at least 1m away from the front of the heater and keep away from the sides and rear.
- Never use the product to dry clothes etc.
- Never sit or stand on the product.
- Never lean or put weight on the product.
- Do not use outdoors.
- Do not sit the product on deep pile carpets or rugs.
Avoid the use of an extension cord which may overheat and cause risk of fire. If an extension cord is necessary, it must be rated above the maximum rated power of the appliance. Care must be taken to arrange the cord so that it cannot be pulled or be tripped over.
IMPORTANT!
- This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
• Children shall not play with the appliance. - Cleaning and user maintenance shall not be made by children without supervision.
- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

WARNING: In order to avoid overheating,
NOT COVER THE HEATER
- The heater must not be located immediately below a socket outlet.
• Children of less than 3 years should be kept away unless continuously supervised. - Please note the LED bulb in the appliance is non replaceable, do not attempt to replace it.
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Children aged from 3 years and less than 8 years shall only switch on/off the appliance provided that it has been placed or installed in its intended normal operating position and they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the appliance or perform user maintenance.
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CAUTION — Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.
- This heater is hot when in use. To avoid burns, do not touch hot surfaces such as surfaces around the grille in front of the heater. Never let bare skin touch hot surfaces.
- Do not use this heater in the immediate surroundings of a bath, a shower or a swimming pool.
Note: When the heater is turned on for the first time or when it has not been used for some time, it may release a slight, harmless odour. This odour is a normal occurrence caused by the initial heating of the internal heating elements and will disappear with use.
INTRODUCTION
Thank you for choosing this product. It is designed to meet the most stringent quality, performance, and safety requirements. This guide aims to improve your understanding and appreciation of your new product by providing simple and informative instructions.
HANDLING
Before continuing any further with the installation of this product please read the following:
- When lifting always keep your back straight. Bend your legs and not your back.
- Avoid twisting at the waist. It is better to reposition your feet.
- Avoid upper body / top heavy bending. Always bend from the knees rather than the waist.
- Do not lean forward or sideways whilst handling the product.
• Always grip with the palm of the hand. Do not use the tips of fingers for support. - Always keep the product as close to the body as possible. This will prevent unnecessary and undue strain on the body.
- Use gloves to provide additional grip.
• Always use assistance if required.
UNPACKING
The unit is supplied in a single package carton. Carefully unpack the product using the following procedure:
- Carefully lift the parts out of the box
- Carefully remove the protective wrapping from the parts
- Locate the instruction manual and put aside
- Carefully remove the product from its box and put aside
CARE
- Brushed stainless steel can be cleaned using a cloth and propriety cleaner.
- Fires with a glass screen can be cleaned using a cloth and propriety cleaner.
- Other features (non-silver) can be cleaned using a damp cloth.
- If the supply cord is damaged, it must be replaced by a suitably qualified person.
- The area around the fire should be kept free from animal hair, lint and other extraneous material that may be drawn into the workings of the appliance which could affect its performance.
INSTALLATION
IMPORTANT!
Only install the fire from the rear on fireplaces that can be removed from the wall easily. This is so the fire can be serviced if required.
INSTALLATION FROM THE FRONT with trim & fret
Installation from the front of the fireplace require the fixing brackets as show in the image.
INSTALLATION FROM THE REAR (Frameless)
Installation from the rear of the fireplace does not require the fixing brackets and should be removed prior to installation.

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Fixing bracketsINSTALLATION FROM THE FRONT with trim & fret
The fire box is designed so the heater is concealed behind the fireplace. The following procedure and dimensions are important.

A (Opening width of back panel): 590mm
B (Opening height of back panel): 570mm
C (Distance between the rear of the back panel and the wall): >195mm
The fireplace must be securely fixed to the wall. It is advised to use some form of hearth protector to avoid damaging the hearth. Carpet or cardboard will be suffice.
- Insert the fire through the back panel.

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back panel. WALL FLOOR Hearth protector- Lift the fire up and remove the hearth protector.

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the hearth prote WALL FLOORCont...
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Ensure the fire box is central to the surround
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Attach the magnetised trim and fret. Supplied separately.*

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Trim Fret- Randomly place the pebbles/coals/logs in to postion.
Be aware that some fires will have fixed fuel beds.

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Simple line drawing of a roof structure with a central container and gravel at the base (no text or symbols)* Styles may vary
INSTALLATION FROM THE REAR (Frameless)
Only install the fire from the rear on fireplaces that can be removed from the wall easily. This is so the fire can be serviced if required. The following procedure and dimensions are important.
Be aware that some firesmay be pre-fitted to a surround.

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WALL A B CFLOOR

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WALL DFLOOR
A (Opening width of back panel): 550mm
B (Opening height of back panel): 460mm
C (Distance between the hearth top & fuelbed): 92mm
D (Distance between the rear of the back panel and the wall): >185mm
The fire must be fitted to the fireplace before the fireplace can be fixed to a wall.
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Fit the fire box from behind the fireplace.
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Screw into the back panel usings the 4 x fixing hole areas shown.

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Cross-sectional diagram of a structural component with an arrow indicating direction (no text or symbols)
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Fixing holesFIXING THE FIREPLACE TO A WALL
This ONLY applies to wood based fireplaces (i.e MDF). For Marble & stone fireplaces, please refer to the instructions supplied with them.
If you have purchased the fire box pre-installed in to a surround, the following fixing kit will be supplied:

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Mirror clips FIXING KIT x 2 x 2 x 4 x 2 Note: Wall plugs supplied are for a solid wall. If screwing in to plaster board or wood, please use correct fixings.- Fix the mirror clip to the back of the fireplace as shown using the 4 x small screws supplied. (It is recommended to drill a 2mm pilot hole to prevent the wood splitting.)
- Position the fireplace to the wall and mark through the 2 remaining holes.
- Remove the fireplace then drill 6mm diameter holes approximately 35mm deep.
- Insert the wall plugs.
- Position the fireplace to the wall then screw through the plates in to the wall using the 2 x large screws provided.
MOUNTING ON TO A WALL
The fire can be mounted to a wall. The following procedure and dimensions are important.
Be aware that some fires may be pre-fitted to a surround, others may have a separate fascia. Styles may vary.

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WALL A AFIXING KIT

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x 3 x 3 Note: Wall plugs supplied are for a solid wall. If screwing in to plaster board or wood, please usecorrect fixings.FLOOR

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B CA (Distance from bottom of wall fire surround to the floor): >200mm
B (Distance from top fixing points to top of fire box): 134mm
C (Distance between the 2 fixing points): 460mm

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WALL CFLOOR
- Mark out on the wall the 2 holes required for 'C'
- Drill 6mm diameter holes approximately 35mm deep.
- Insert the wall plugs.
Cont...
- Insert the security clip in to the slot on the fire.
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Mark
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Hang the fire on to the 2 screws. le through the security clip,
then remove.
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Drill a 6mm diameter hole approximately 35mm deep.
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Insert wall plug, reattached the security clip.
- Screw thought the security clip in to the wall.

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35mm deep. 8. insert wall plug, reattc 9. Screw through the se Security clip
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WALL Security clipFLOOR
Fires with a separate fascia
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Locate the hooks on the fire.
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Locate the slots on the fascia.
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Hang the fascia slots on to the fire's hooks.

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WALL 3. Hanging the fuse fire hooks. FascidFLOOR

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SLOTS (Back of fascia)Remote control

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Heat settings Time Timer Error Timer period on Power level Flame effect Day MONTUEWEDTHUFRISATSUN Start END TIME ON ASC Heat setting/ Timer/ Temperature Timer options Timer MODE Flame effect/ Heat MODE Thermostat MODE Clock MODE Fire on/off Down lights Up selection Next step/ confirm Back MODE -<><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><> DOWN selection
Timer Error - Displays when the END time is set before start time. Also displays when 2 or more timer periods overlap.

Timer period on - Displays when a timer period is active.
Control panel

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Pure technical line drawing of a mechanical or architectural component without any text, numbers, or symbols*Styles may vary
The control panel can be located as shown.
SWITCHES

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O I LO HIPower switch
Flame effect - 1 beep
LO heat (1kW) - 2 beeps
HI heat (2kW) - 3 beeps
Function button
OPERATION - Manual
Press 'function button' to cycle through the Flame Effect, Heat Setting 1 and Heat Setting 2.
(The thermostat and timer settings cannot be programmed using the manual controls.)
OPERATION - Remote control
Insert 2 x AAA batteries to the back of the remote control. Turn the power switch on.
Pairing the remote control
The remote uses wireless technology.
To pair the fire with the remote control follow the below procedure:
- Turn on the 'power switch'. A beep will sound.
- Press and hold the 'function button'. A beep will sound.
- Within 10 seconds, press ⏻ on the remote control (when the screen is illuminated. If it is not illuminated, press twice.) It will beep 10 times to confirm it is connected. (If pairing is unsuccessful, it will beep 5 times.)
Note: The remote control functions can only be used when the screen is active (illuminated). Press any button except ⚙ to activate the display.
Turn on flame effect & heat

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MODEThe above screen shows the remote control in 'standby'
When the remote has not been used for 15 secs, the remote control will go in to 'standby.'

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MON -- OFF MODEPress any button except to activate the display.
will be shown
IF ⏻ is pressed, the fire will turn on to the last heat setting.

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MON LO OFF MODEPress + or - to select flame effect and heat settings.
Flame effect only
Flame effect & heat setting 1
Flame effect & heat setting 2
Note: The remote control functions can only be used when the screen is active (illuminated). Press any button except ⚙ to activate the display.
Set thermostat (5° - 30°C) Down lights\*

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MON 18° OFF MODEAfter activating the display, Cycle through MODE to select.


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MON 25° OFF MODEPress + or - to increase or decrease the desired room temperature.
(IF the desired room TEMP is lower than the actualy room TEMP, then flame effect only will turn on.)
(IF the desired room TEMP is higher than the room TEMP, then heat will turn on.)

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MON LO OFF MODEPress 🙏 turn the downlights on and off.
* On selected models only
Note: The remote control functions can only be used when the screen is active (illuminated). Press any button except ⚙ to activate the display.
Set day & time

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MON 00:00 TIME + - MODE - OFFAfter activating the display, Cycle through MODE to select.

DAY will flash.

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00:00 TUE 00:00 TIME OFF MODEPress + or - to select DAY
Press > to go to next step

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TUE 13:00 TIME 13:00 OFF MODEHOUR will flash
Press + or - to select HOUR
Press > to go to next step OR
Press < to go back a step

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13:44 TUE 13:44 TIME OFF MODEMIN will flash
Press + or - to select MIN
Press > to go to next step OR
Press < to go back a step
Note: The remote control functions can only be used when the screen is active (illuminated). Press any button except ⚙ to activate the display.
Set timers

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MON 1 START END 00:00 + - MODE > -SET ALL TIMERS ON/OFF:
After activating the display, Cycle through MODE to select.

OFF will flash.
Press + or - to select timer options:
OFF - All timers off
ON - All timers on
ON ASC - All timers on with
'Adaptive Start Capability'
(See page 16 for more information)
Press > to go to next step.

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MON 1: START END 00:00 ON AISC MODESET DAY:
DAY will flash.
Press + or - to set DAY.
Press > to go to next step OR
Press < to go back a step.

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13:44 WED ! START END 17:00 ON ADC MODESET period 1 START time:
START & HOUR will flash.
Press + or - to set HOUR
Press > to go to next step OR
Press < to go back a step.

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WED I START END 17:00 ON ASC MODESET period 1 START time:
START & MIN will flash.
Press + or - to set MIN
Press > to go to next step OR
Press < to go back a step.
Note: The remote control functions can only be used when the screen is active (illuminated). Press any button except ⚙️ to activate the display.
Set timers cont....

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13:44 WED START END 18:00 ON ANC MODESET period 1 END time:
END & HOUR will flash.
Press + or - to set HOUR
Press > to go to next step OR
Press < to go back a step.

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13:44 WED START END 18:30 ON AM MODESET period 1 END time:
END & MIN will flash.
Press + or - to set MIN
Press > to go to next step OR
Press < to go back a step.

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13:44 WED 25° ON ASC MODESET desired TEMP:
TEMP will flash.
Press + or - to set TEMP
Press > to go to next step OR
Press < to go back a step.
REPEAT process to set period 2 START & END times.
REPEAT process to set the rest of the week
Reset settings

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00:00 MON LO OFF MODENote: The remote control functions can only be used when the screen is active (illuminated).
Press any button except ⚙️ to activate the display.
Default settings
Timers - OFF
Timers times set: Day - Mon / All 00:00 - 00:00
Temperature: 18°C
Open window/door detection: OFF
Time - Not affected
Press and hold + and - for
3 seconds.
It will beep 3 times.
All functions except 'Time' will reset
back to default settings.
ADDITIONAL FEATURES
This product has the following features that have tested in room sizes up to 25msq. The parameters may vary between different room sizes.
ASC (Adaptive Start Capability) - This allows the fire to calculate the optimum start time to reach the desired temperature set in the timer function.
For example: If the fire was set to start at 10am with the thermostat set at 25 degrees, and the room temperature was 20 degrees, the fire will calculate when to start to reach 25 degrees by 10am.
Open Window/Door Detection - If the heat is turned on and the room temperature drops, the heater automatically turns off (and beeps). The heater can be turned back on by pressing or + or -.
To turn on hold 'MODE' & < together for 3 seconds. The fire will beep twice and display

To turn off, repeat the above process. The fire will beep twice and display

PLUG REPLACEMENT
(for products fitted with BS plug)
This appliance is supplied with a BS1363 3 pin plug fitted with a 13 Amp fuse. Should the fuse require replacement, it must be replaced with a fuse rated at 13 Amp and approved to BS1362.
In the event the mains plug has to be removed/replaced for any reason, please note:
The wires in the mains lead on this appliance are coloured in accordance with the following code:
Green and Yellow - Earth Blue - Neutral Brown - Live

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GREEN/YELLOW Earth BROWN Live BLUE Neutral FUSE 13 Amp Cord ClampTHIS APPLIANCE MUST BE EARTHED
As the colours may not correspond with the markings identifying the terminals in your plug proceed as follows.
- The green and yellow earth wire must be connected to the terminal in the plug which is marked with the letter E or with the earth symbol ⏻
- The blue wire must be connected to the terminal marked N
- The brown wire must be connected to the terminal marked L
Important - any cut off plug should be disposed of safely to prevent hazard. There is a danger of electric shock if a cut off plug is inserted into a socket outlet.
TECHNICAL PARAMETERS
Information requirements for electric local space heaters
| Item Symbol | Value Unit | Item Unit | ||||
| Heat output Type of heat input, for electric storage | local space heaters only (select one) | |||||
| Nominal heat output | P_nom | 2 kW | manual | heat | charge control, with integrated thermostat | [yes/no] |
| Minimum heat output (indicative) | P_min | 1 | kW manual | heat | charge control with room and/or outdoor temperature feedback | [yes/no] |
| Maximum continuous heat output | P_max,c | 2 kW | electronic | heat | charge control with room and/or outdoor temperature feedback | [yes/no] |
| Auxiliary electricity consumption | fan assisted heat output [yes/no] | — | ||||
| At nominal heat output | el_max | N/A | kW | Type of heat output/room temperature control (select one) | ||
| At minimum heat output | el_min | N/A kW | single stage | heat output and no room temperature control | [yes/no] | |
| In standby mode el | SB | 0 kW | Two or more | more manual stages, no room temperature control | [yes/no] | |
| with mechanic thermostat room temperature control | [yes/no] | |||||
| with electronic room temperature control [yes/no] | — | |||||
| electronic room temperature control plus day timer | [yes/no] | |||||
| electronic room temperature control plus week timer | [yes/no] | |||||
| Other control options (multiple selections possible) | ||||||
| room temperature control, with presence detection | [yes/no] | |||||
| room temperature control, with open window detection | [yes/no] | |||||
| with distance control option | [yes/no] | |||||
| with adaptive start control | [yes/no] | |||||
| with working time limitation | [yes/no] | |||||
| with black bulb sensor | [yes/no] | |||||
| Contact details | Name and address of the manufacturer or its authorised representative. See back page | |||||
The seasonal space heating energy efficiency of all local space heaters except commercial local space heaters S (%): 38
SPECIFICATION
| Supply | Voltage | - | 220-240V~50Hz | |
| Rated | Power | - | 2000W | |
| Fuse | Rating | - | 13 | Amp |
| Lighting | - 5W LED Array (non serviceable) | |||
| Class | - | 1 | ||
CONFORMITY WITH DIRECTIVES
Conforms with relevant European Directives
ENVIRONMENTAL PROTECTION
• (WEEE) Waste Electrical and Electronic Equipment
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your Local Authority or retailer for recycling advice.
- This appliance complies with the RoHS directive which restricts the use of certain hazardous substances in electrical and electronic equipment. This directive bans the placing on the EU market of new electrical and electronic equipment containing more than agreed levels of lead, cadmium, mercury, exavalent chromium, polybrominated biphenyl (PBB) and polybrominated diphenyl ether (PBDE) flame retardants.

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CEGUARANTEE
For your convenience, you are not required to complete a form and return it to us in order to validate your guarantee. However, please ensure that you retain your receipt which will act as both proof of purchase and a guarantee validation document. We recommend that you attach your receipt to this documentation.
Your product carries a 12 month guarantee from the date that the original purchaser receives it. If your product fails to operate to its specification due to faulty workmanship or materials during the guarantee period, we will either repair or replace the product. We will use our discretion to determine whether to offer a repair or provide a replacement. The product will not be covered by the guarantee if it has been misused, transformed, modified or altered in any way.
If your product fails within the guarantee period please ensure that you have all necessary documentation available including proof or purchase (receipt or invoice with serial number, location and date of purchase) in addition to all original undamaged packaging and leaflets etc. It is strongly recommended that you inspect your product carefully before it is used or installed. For full details of your product you should refer to the instruction manual which accompanies the product. You are strongly advised to read this manual carefully in its entirety and to retain it for future reference.
This product guarantee does not affect your statutory rights.
CUSTOMER HELPLINE

03300 882 069

customer.support@firedupcorporation.com