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VT-PTZ220HD - Security Camera Vitek - Free user manual and instructions

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USER MANUAL VT-PTZ220HD Vitek

natural_image Exterior view of a modern security camera with dome and lens (no text or symbols visible)
  • 1/2.8" 2.0 Megapixel Sony® Exmor™ Progressive Scan CMOS Sensor
    • Built-in X20 times Optical Power Zoom Camera. (4.7mm to 94mm)
    • True Night Shot function with Exmor ICR Day/Night Function.
    • 248 Programmable Presets
  • 8 Patterns record and play back user preference of surveillance path up to 480^ sec.
    • 16 Scans: 8 speed steps with smooth vector scan.
    • 8 Tours: Each tour consists up to 42 Presets, Patterns, and Scans
  • 8 Alarm inputs with 0\~8 Priority / 2 Auxiliary outputs programmable NC & NO.
  • 8 Privacy Zones: 4 Polygon / Video off or 4 masked Block /Video off / Mosaic
  • 64 steps of variable speed from 0.1^ / sec to 105^ / sec .
  • Max manual speed 420°/sec with Turbo key pressed, Preset speed is 420°/sec.
  • Programmable user preferences of speed (Changeable 60^ /sec to 105^ /sec).
  • Addressable up to 999 camera IDs (Extendable up to 399 in special mode).
    • Built-in RS-485 receiver driver.
  • On-site software upgrade and upload/download of programmed data into the KBD.
    • Built-in power-line surge protection and lighting protection.

1. CONTENT VERIFICATION

Before installing the controller, please make sure that the following items are included in the box:

If any of these materials are missing, please contact the vendor help desk immediately.

No.ItemQuantityAppearance
1PTZ Dome Camera1Vitek VT-PTZ220HD - CONTENT VERIFICATION - 1
2User's Manual1Vitek VT-PTZ220HD - CONTENT VERIFICATION - 2
3Mount Hardware1setVitek VT-PTZ220HD - CONTENT VERIFICATION - 3
4Alarm Cable2Vitek VT-PTZ220HD - CONTENT VERIFICATION - 4

2. DISCLAIMER

  • While every effort has been made to ensure that the information contained in this guide is accurate and complete, no liability can be accepted for any errors or omissions.
  • Vitek reserve the right to change the specifications of the hardware and software described herein at any time without prior notice.
  • No part of this guide may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form, by any means, without prior written permission of Vitek Industrial Video Products Inc.
  • Vitek makes no warranties for damages resulting from corrupted or lost data due to a mistaken operation or malfunction of the Speed Dome Cameras, peripheral devices, or unapproved/unsupported devices.

3. WARNING AND CAUTION

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECTS THROUGH THE VENTILATION GRILLS OR OTHER OPENINGS ON THE EQUIPMENT.

CAUTION

Vitek VT-PTZ220HD - CAUTION - 1

CAUTION

RISK OF ELECTRIC SHOCK DO NOT OPEN

Vitek VT-PTZ220HD - CAUTION - 1

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER(OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL

EXPLANATION OF GRAPHICAL SYMBOLS

Vitek VT-PTZ220HD - EXPLANATION OF GRAPHICAL SYMBOLS - 1

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

Vitek VT-PTZ220HD - EXPLANATION OF GRAPHICAL SYMBOLS - 2

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instruction in the literature accompanying the product.

4. FCC COMPLIANCE STATEMENT

FCC INFORMATION: THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A DIGITAL DEVICE, PURSUANT TO PART 15 OF THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS OPERATED IN A COMMERCIAL ENVIRONMENT. THIS EQUIPMENT GENERATES, USES, AND CAN RADIATE RADIO FREQUENCY ENERGY AND IF NOT INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTION MANUAL, MAY CAUSE HARMFUL INTERFERENCE TO RADIO COMMUNICATIONS. OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO CAUSE HARMFUL INTERFERENCE IN WHICH CASE THE USER WILL BE REQUIRED TO CORRECT THE INTERFERENCE AT HIS OWN EXPENSE.

CAUTION: CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER'S AUTHORITY TO OPERATE THE EQUIPMENT.

THIS CLASS A DIGITAL EQUIPMENT COMPLIES WITH CANADIAN ICES-003.

CET APPAREIL NUMÉRIQUE DE LA CLASSE A EST CONFORME À LA NORME NMB-003 DU CANADA.

5. CE COMPLIANCE STATEMENT

WARNING

THIS IS A CLASS A PRODUCT. IN A DOMESTIC ENVIRONMENT THIS PRODUCT MAY CAUSE RADIO INTERFERENCE IN WHICH CASE THE USER MAY BE REQUIRED TO TAKE ADEQUATE MEASURES.

6. IMPORTANT SAFEGUARDS

  1. Read these instructions.
  2. Heed all warnings.
  3. Follow all instructions.
  4. Do not use this equipment near water.

  5. Clean only with dry cloth.

  6. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

  7. Do not install near any heat sources such as radiators, heat registers, stoves, or other equipment (including amplifiers) that produce heat.

  8. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

  9. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the equipment.

  10. Only use attachments/accessories specified by the manufacturer.

  11. Unplug this equipment during lightning storms or when unused for long periods of time.

  12. Refer all servicing to qualified service personnel. Servicing is required when the equipment has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the equipment, the equipment has been exposed to rain or moisture, does not operate normally, or has been dropped.

  13. CAUTION - THESE SERVICING INSTRUCTIONS ARE FOR USE BY QUALIFIED SERVICE PERSONNEL ONLY. TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE OPERATING INSTRUCTIONS UNLESS YOU ARE QUALIFIED TO DO SO.

  14. Use certified / Listed Class 2 power supply only.

TABLE OF CONTENTS

  1. CONTENT VERIFICATION....0
  2. DISCLAIMER....1
  3. CE COMPLIANCE STATEMENT....3
  4. IMPORTANT SAFEGUARDS....4
  5. FEATURES ....7
  6. INSTALLATION AND CONFIGURATION ....8

8.1 TYPICAL SYSTEM CONFIGURATION 8
8.2 BASIC CONFIGURATION OF SPEED DOME CAMERA SYSTEM 9
8.3 LAYOUT OF SWITCHES.... 10
8.4 PRINCIPLE OF TERMINATION 12
8.5 DOME CAMERA ADDRESS (ID) 14
8.6 SYSTEM SETUP 15
8.7 CONNECTIONS 16

8.7.1 How to Connect RS-485 16
8.7.2 Connecting Video output.... 16
8.7.3 Video Standard 16
8.7.4 Video Cable 16
8.7.5 Connecting Alarms.... 17
8.7.6 Power Supply (AC/DC) 18

8.8 MOUNTING THE DOME CAMERA.... 19
8.9 POWER ON AND BOOT-UP SEQUENCE 21
8.10 NORMAL DISPLAY (OSD) 22

  1. PROGRAM & OPERATION....23

9.1 DOME CAMERA KEY BOARD CONTROLLER.... 23

  1. FUNCTIONS....24

10.1 MAIN MENU 24

10.1.1 Home Function 24
10.1.2 Preset.... 25

10.1.2.1 Edit Title....26
10.1.2.2 Edit Position....26

10.1.3 Pattern 27

10.1.4 Scan 29
10.1.5 Tour 30

10.1.6 RUN FUNCTION.... 31
10.2 Actions 32

10.2.1 Alarm Action....32
10.2.2 Alarm List 33

10.2.3 Clear Alarm List 34
10.2.4 Schedule Action....34
10.2.5 Schedule Action List....38

10.3 Screen 38

10.3.1 Language 38
10.3.2 Privacy Zone 38
10.3.3 North Direction 40
10.3.4 Zone Title....40
10.3.5 CAMERA TITLE ....41
10.3.6 OSD DISPLAY 42

10.4 CAMERA SETUP 43

10.4.1 AE Control (Automatic Exposure) 43
10.4.2 WB Control (White Balance) 46
10.4.3 Focus Control....47
10.4.4 Night Shot....48
10.4.5 Digital Zoom....48
10.4.6 Gamma....48
10.4.7 Noise Filter 49
10.4.8 Camera Default 49

10.5 Date/Time.... 49

10.6 Data 53

10.7 Setup.... 54

10.7.1 Preset Freeze....54
10.7.2 Speed....54
10.7.3 Communication....54
10.7.4 Dome Angle ....55
10.7.5 CALIBRATION....56
10.7.6 Password SETUP ....56
10.7.7 Installation 57
10.7.8 Flip Offset 57
10.7.9 System Information ....57

11. APPENDIX 59

11.1 SPECIFICATION.... 59
11.2 DIMENSION 61
11.3 TROUBLE SHOOTING....62

12. GLOSSARY....63

7. Features

The PTZ Dome Camera features a high resolution Sony® Exmor CMOS image sensor, That supports FULL HD (high definition) to produce high-quality images. User friendly, on-screen pull-down menus and short-cuts make it easy to setup and program functions.

● Built-in HD SDI driver.( SMPTE 274M, SMPTE 296M compatible. 720p/1080p)
● Built-in 20X Optical Power Zoom Camera(12X digital zoom/240X with optical zoom).
● 248 Presets programmed with view direction, zoom, focus, and AE.
- 8 Tours consist of Preset, Pattern, Auto-Scan and other Tours can be programmed with over 377 functions and Preset location. While moving, each Preset scan can be watched in smooth Vector Scan mode.
- 16 Scans, 1 Auto Pan: 8speed steps from slow to medium panning with smooth Vector Scan.
● 8 Patterns (up to 480 second).
• 16 Area Titles.
● Wide Dynamic Range Mode (WDR)
● Variable speed from 0.1°/sec to 420°/sec.
- Turbo speed is Max 420°/sec when the TURBO key is pressed.
- 8 Alarm inputs with 0\~3 priority / 2 Auxiliary outputs programmable N.C. and N.O.
- 8 Privacy Zones: : 4 POLYGON / V.OFF or 4 masked BLOCK / V.OFF / MOSAIC
- Addressable up to 999 camera IDs (Extendable up to 3999 in special mode).
● Built-in RS-485 receiver driver.
- On-site firmware upgrade and upload/download of programmed data into the KBD or base on the PTZ Dome camera. (Full function version only.)
● Built-in power-line surge protection and lightning protection.
- Optional Tinted Bubble, Indoor & Outdoor pendant housing with heater & blower, Indoor
● Flush Mount, Parapet mount & Roof Top mount.
● Adaptive tilt limit control according to the zoom ratio provides.
● Block mode alarm preset
- On screen popup menu provides an easy way to control the dome system using simple keyboard.

8. INSTALLATION AND CONFIGURATION

Additional Speed Dome joystick controllers and a variety of external switching devices such as HD-SDI multiplexers (MUXs) and HD-SDI Digital Video Recorders (DVRs) may be incorporated to accommodate the needs from a small to a large surveillance/security system.

Figure 1 illustrates sample installation.

Vitek VT-PTZ220HD - INSTALLATION AND CONFIGURATION - 1

flowchart
graph TD
    A["Light Units"] --> B["Control Panel"]
    C["Light Units"] --> D["Control Panel"]
    E["Light Units"] --> F["Control Panel"]
    G["Light Units"] --> H["Control Panel"]
    I["Control Panel"] --> J["Server Rack"]
    K["Control Panel"] --> L["Server Rack"]
    M["Control Panel"] --> N["Server Rack"]
    O["Control Panel"] --> P["Server Rack"]
    Q["Control Panel"] --> R["Server Rack"]
    S["Control Panel"] --> T["Server Rack"]
    U["Control Panel"] --> V["Server Rack"]
    W["Control Panel"] --> X["Server Rack"]
    Y["Control Panel"] --> Z["Server Rack"]

Figure 1- Typical System Configuration

8.2 BASIC CONFIGURATION OF SPEED DOME CAMERA SYSTEM

Vitek VT-PTZ220HD - BASIC CONFIGURATION OF SPEED DOME CAMERA SYSTEM - 1

flowchart
graph TD
    A["J-BOX BACK"] --> B["STP AWG # 22"]
    C["J-BOX FRONT"] --> D["BNC MONITOR"]
    E["KEYBOARD CONTROLLER"] --> F["4 ALARM INPUT 1 AUX OUTPUT"]
    G["POWER AC 24V"] --> H["POWER AC 24V"]
    I["HEATER AC 24V"] --> J["HEATER AC 24V"]
    K["RS-485 HALF DUPLEX MODE"] --> L["TXB(TX)+ TXA(TX+)"]
    M["DOME"] --> N["RXR RXA"]
    O["DATA2 DATA1"] --> P["REAR"]

Figure 2 - Basic Installation Diagram

8.3 LAYOUT OF SWITCHES
Vitek VT-PTZ220HD - BASIC CONFIGURATION OF SPEED DOME CAMERA SYSTEM - 2

text_image S1 S2 S3 ID DIGIT → 100 10 1 S4 S5 S6 S8 S7 RESERVED RS-485 TER. PROTOCOL BAUD RATE VIDEO MODE Refer to Sub Connector(See Figure 4)

Figure 3 – HD-SDI Layout of Switches

Vitek VT-PTZ220HD - BASIC CONFIGURATION OF SPEED DOME CAMERA SYSTEM - 3

text_image F.GND AC 24V~ AC 24V~ J2 J1 ALARM IN 5~8 RELAY OUT 2 RX+ RX- GND J1 ALARM IN 1~4 RELAY OUT 1

Figure 4 – HD-SDI Sub Connector

8.4 PRINCIPLE OF TERMINATION

Every device that is connected at the end of the communication data line must be terminated by either the DIP switch setting or an appropriate device such as a termination jumper to prevent potential control signal errors.

See Figure 6 for termination switch settings and Figure 7 for examples of devices requiring termination. Note: Total length of the cable for communication should not exceed 1.2Km or .74 mile.

Vitek VT-PTZ220HD - PRINCIPLE OF TERMINATION - 1

S8:1234
TerminatedONXXX
Not terminatedOFFXXX
Pull Up/Down **XXONON
Normal **XXOFFOFF

Figure 5 - Setting Dome Camera Termination

** Unless communication error, Set switch 3, 4 of S2 in OFF state. Position 3, 4 should be set as a pair. (Both 3, 4 to ON position or OFF position)

Vitek VT-PTZ220HD - PRINCIPLE OF TERMINATION - 2

flowchart
graph TD
    A["Switch 1"] --> B["DVR Termination ON"]
    C["Switch 2"] --> D["DVR Termination ON"]
    E["Switch 3"] --> F["DVR Termination ON"]
    G["Switch 4"] --> H["DVR Termination ON"]
    I["Switch 5"] --> J["DVR Termination ON"]
    K["Switch 6"] --> L["DVR Termination ON"]
    M["Switch 7"] --> N["DVR Termination ON"]
    O["Switch 8"] --> P["DVR Termination ON"]
    Q["Switch 9"] --> R["DVR Termination ON"]
    S["Switch 10"] --> T["DVR Termination ON"]
    U["Switch 11"] --> V["DVR Termination ON"]
    W["Switch 12"] --> X["DVR Termination ON"]
    Y["Switch 13"] --> Z["DVR Termination ON"]
    AA["Switch 14"] --> AB["DVR Termination ON"]
    AC["Switch 15"] --> AD["DVR Termination ON"]
    AE["Switch 16"] --> AF["DVR Termination ON"]
    AG["Switch 17"] --> AH["DVR Termination ON"]
    AI["Switch 18"] --> AJ["DVR Termination ON"]
    AK["Switch 19"] --> AL["DVR Termination ON"]
    AM["Switch 20"] --> AN["DVR Termination ON"]
    AO["Switch 21"] --> AP["DVR Termination ON"]
    AQ["Switch 22"] --> AR["DVR Termination ON"]
    AS["Switch 23"] --> AT["DVR Termination ON"]
    AU["Switch 24"] --> AV["DVR Termination ON"]
    AW["Switch 25"] --> AX["DVR Termination ON"]
    AY["Switch 3"] --> AZ["S1:Dome1 port Termination ON"]
    BA["Switch 4"] --> BB["S2:Dome2 port Termination ON"]
    BC["Switch 5"] --> BD["S3:Dome3 port Termination ON"]
    BE["Switch 6"] --> BF["S4:Dome4 port Termination ON"]
    BG["Switch 7"] --> BH["S5:Dome5 port Termination ON"]
    BI["Switch 8"] --> BJ["S6:Dome6 port Termination ON"]
    BK["Switch 9"] --> BL["S7:Dome7 port Termination ON"]
    BM["Switch 10"] --> BN["S8:Dome8 port Termination ON"]
    BO["Switch 11"] --> BP["S9:Dome9 port Termination ON"]
    BQ["Switch 12"] --> BR["S10:Dome10 port Termination ON"]
    BS["Switch 13"] --> BT["S11:Dome11 port Termination ON"]
    BU["Switch 14"] --> BV["S12:Dome12 port Termination ON"]
    BW["Switch 15"] --> BX["S13:Dome13 port Termination ON"]
    BY["Switch 16"] --> BZ["S14:Dome14 port Termination ON"]
    CA["Switch 17"] --> CB["S15:Dome15 port Termination ON"]
    CC["Switch 18"] --> CD["S16:Dome16 port Termination ON"]
    CE["Switch 19"] --> CF["S17:Dome17 port Termination ON"]
    GD["Switch 20"] --> DH["S18:Dome18 port Termination ON"]
    DI["Switch 21"] --> DJ["S19:Dome19 port Termination ON"]
    DK["Switch 22"] --> DL["S20:Dome20 port Termination ON"]
    DM["Switch 23"] --> DE["S21:Dome21 port Termination ON"]
    DF["Switch 24"] --> DG["S22:Dome22 port Termination ON"]

Figure 6 - Termination Diagram

8.5 DOME CAMERA ADDRESS (ID)

Each dome camera must have a unique address (ID). Identical IDs on the same line may damage the control circuit caused by an electrical short. When installing multiple dome cameras or a DVR, it is recommended that the dome camera ID's be identical to the camera port of the DVR.

Cam Port 1 = Dome ID1, Cam Port 2 = Dome ID 2 ... Cam Port 16 = Dome ID 16.

If more than 16 dome cameras are installed using two or more DVRs the following formula is useful to determine the Dome ID: ID = 16x (n-1) + m (where n= number of DVR, m=Camera Port)

Refer to Figures 8 for setting the dome camera address (ID) and protocol

DI Digit

Vitek VT-PTZ220HD - DOME CAMERA ADDRESS (ID) - 1

text_image 100 10 1 S1 S2 S3
DOME ID100101
1001
....
999999

Figure 7 - Setting Dome Camera Address (ID)

8.6 SYSTEM SETUP

The PTZ Dome Camera support several High Definition video standards such as 1080i 60Hz, 1080i 50Hz, 1080p 30Hz, 1080p 25Hz, 720p 60 Hz or 720p 50Hz, 720p 30 Hz or 720p 25Hz. (1080p 30Hz = 1080p 30 fps)

See Figure 9 (S4) for the appropriate protocol switch settings.

The PTZ Dome camera is capable of negotiating with multiple protocols if the communication speed is matched (same baud rate i.e., 9600 bps).

See Figure 8 (S5 and S6) for the appropriate protocol switch settings.

Note: 1. Consult service personnel if a dome camera is installed with a device other then recommended PTZ Dome Controller.

2. You must reboot after setting the system setup switch's (cycle power).

S4

S5

Vitek VT-PTZ220HD - You must reboot after setting the system setup switch's (cycle power). - 1
Video format
Baud rate

S6

Vitek VT-PTZ220HD - You must reboot after setting the system setup switch's (cycle power). - 2
protocol

Vitek VT-PTZ220HD - You must reboot after setting the system setup switch's (cycle power). - 3

Video Format S4 :1234
1080i 60ONOFFOFFOFF
1080i 50ONOFFOFFON
720p 60ONOFFONOFF
720p 50ONOFFONON
1080p 30ONONOFFOFF
1080p 25ONONOFFON
720p 30ONONONOFF
720p 25ONONONON
Baud Rate S5 :1234
2400xOFFOFFOFF
4800xOFFOFFON
9600xOFFONOFF
19200xOFFONON
38400xONOFFOFF
Protocol S6 :1234
Auto Detect (No Parity)OFFOFFOFFOFF
Auto Detect (Even Parity)OFFOFFOFFON
EZOFFOFFONOFF
PPOFFOFFONON
PDOFFONOFFOFF

Figure 8 - Protocol Selection Tables

8.7 CONNECTIONS

8.7.1 How to Connect RS-485

The dome camera has a built-in RS-485 receiver so that it can be controlled remotely by an external control device such as a joystick controller or a DVR.

RS-485: Connect the Tx(D)+and Tx(D)- of the RS485 control devices (KBD, DVR...) to RX+, RX- of the dome camera.

Vitek VT-PTZ220HD - How to Connect RS-485 - 1

flowchart
graph LR
    A["CAMERA"] --> B["RX+"]
    A --> C["RX-"]
    D["Key Board & Controller"] --> E["TX(D)+"]
    D --> F["TX(D)-"]

Figure 9 - Connection RS-485

RS-485 does not allow for a star connection layout. A splitter is required if a star connection layout is desired. RS-485 guarantees 1.2 Km(4000 ft) of data line routing. A repeater is recommended to extend over 1.2 Km.

8.7.2 Connecting Video output

  1. In the initial installation of the camera, you can connect the camera to a HD-SDI monitor to check the connection status.
  2. When connecting a general monitor device with HDMI or YPbPr component input to the HD-SDI video output, you need to use a signal converter (SDI to HDMI or SDI to YPbPr component).

8.7.3 Video Standard

  1. Countries and territories use different broadcasting television systems. to ensure a correct video signal transmission, the appropriate video standard for your country must be set at the device.
  2. Select 1080i60/1080p30/720p60/720p30 for "NTSC countries"
  3. Select 1080i50/1080p25/720p50/720p25 for "PAL countries"

8.7.4 Video Cable

The cable connecting the camera's video output and a monitor is a BNC coaxial cable as shown below.

If the distance between the camera and the monitor exceeds the recommended maximum, please use an auxiliary HD-SDI Repeater.

Vitek VT-PTZ220HD - Video Cable - 1

natural_image Pure diagram of a coiled cable with two connectors (no text or symbols)
Maximum video transfer distanceRecommended cable specification
100~140m5C2V(75ohm)

Figure 10 – HD-SDI Video Cable

8.7.5 Connecting Alarms

Alarm In (AL1 to 8)

Magnetic, PIR or other external sensor devices can be used to signal the dome camera to react to an event.

If you want to use alarm input, the types of sensor must be selected in OSD menu. The sensor types are 'Normal Open' and 'Normal Close'.

Select Alarm input in OSD menu

Normal Open Sensor devices: Select NO Normal Close Sensor devices: Select NC

Vitek VT-PTZ220HD - Select Alarm input in OSD menu - 1

flowchart
graph LR
    subgraph_Sensor_NO["Sensor NO"]
        A1["Alarm In"] --> B1["GND"]
        B1 --> C1["Activation"]
        C1 --> D1["Alarm In"]
        D1 --> E1["GND"]
    end
    subgraph_Sensor_NC["Sensor NC"]
        A2["Alarm In"] --> B2["GND"]
        B2 --> C2["Activation"]
        C2 --> D2["Alarm In"]
        D2 --> E2["GND"]
    end

Alarm In activation:

N.O. ---Short circuit between GND and Alarm Input pin N.C. ---Open circuit between GND and Alarm Input pin

Alarm Out 1,2

If you want to use alarm Output, the Number of output "1" and "2" must be selected in OSD menu.

  1. Alarm out "1" in OSD menu
  2. Alarm out "2" in OSD menu

Alarm out (NO, NC, COM) activation
Vitek VT-PTZ220HD - Alarm Out 1,2 - 1

flowchart
graph LR
    A["N.O"] -->|Activation| B["N.O"]
    C["N.C"] -->|Activation| D["N.C"]
J1: Alarm1(part A)
BlackAlarm1
BrownAlarm3
RedAlarm3
OrangeAlarm4
YellowA1 GND
GreenCOM A
BlueNC A
GrayNO A
J2: Alarm2 (part B)
BlackAlarm5
BrownAlarm6
RedAlarm7
OrangeAlarm8
YellowA2 GND
GreenCOM B
BlueNC B
GrayNO B

Figure 11 - Alarm Cable assignment

GND (Ground)

NOTE: All the connectors marked GND are common.

Connect the ground for the Alarm input and /or alarm output to the GND connector.

NO / NC (Normal Open or Normal Close / Contact Relay Output)

The dome camera can activate external devices such as buzzers or lights using dry contact relays. Connect the device to the NO (NC) (Alarm Out) and COM (Common) connectors. (See Figure 5/12)

8.7.6 Power Supply (AC/DC)

You can use either AC 24V/2A or DC 12V/2A adaptor.

Use certified / Listed Class 2 power supply Only.

8.8 MOUNTING THE DOME CAMERA

Once all DIP switches are set properly and all external connections are made, the dome camera can be mounted.

The Speed Dome camera is designed to mount on a structural body supporting loads up to 5 Kg. (See Figure 12).

Vitek VT-PTZ220HD - MOUNTING THE DOME CAMERA - 1

text_image Guide Rail Left Hook Right Hook 1. Push to the both direction (upword and leftword) LOCK SCREW Guide Rail 20-pin connector Left Hook Right Hook 2. Slightly tilt up the right Hook

Figure 12 - Example of a ceiling mounted installation

Vitek VT-PTZ220HD - MOUNTING THE DOME CAMERA - 2

text_image Guide Rail Left Hook 20-pin connector Right Hook 1. Push to the both direction (upword and leftword) 2. Slightly tilt up the right Hook ① ② ③

Figure 13 - Example of a Surface mounted installation

8.9 POWER ON AND BOOT-UP SEQUENCE

When the power is applied to the PTZ dome camera, it will start the boot-up sequence. When boot-up is done, the following information is displayed on the monitor screen.

The boot-up sequence displays information of the PTZ dome camera for service or trouble shooting purposes.

H/W Ver. :V1.0
S/W Ver. :V1.45C
FPGA Ver. :V1.1
ID Ver. :0001
Baud rate :9600 bps
Protocol :AUTO
Tilt :Origin set OK
Pan :Origin set OK
Camera :EH6300 

H/W Ver. Hardware version

S/W Ver. Software version

FPGA Ver. Version of FPGA (Field Programmable Gate Array)

ID ID of PTZ dome camera

Baud rate Baud rate

Protocol Protocol type

Tilt Test report of tilt mechanism

Pan Test report of pan mechanism

Camera Type of camera module

8.10 NORMAL DISPLAY (OSD)

After a successful boot-up sequence the following information can be displayed on the monitor screen.

00/00/0000 00:00:AM

(Function Title) AF AE

Message

ALARM:123

  1. ax

On Screen Display in normal control mode

00/00/0000 00:00:00 AM Date and time

(Function Title) PRESET / SCAN / PATTERN / TOUR

AF AE Focus mode, Exposure mode

MESSAGE Status messages (e.g. of memory usage)

ALARM:123 Activated alarm input number

20.0X Zoom magnification

270.0,090.0 Angles of PAN, TILT

→N Approximate view direction, e.g. (→N)North

DOME ID Title of PTZ dome camera (up to 8 characters)

0001 ID of PTZ dome camera

  1. Control the Joystick (left/right) for panning.
  2. Control the Joystick (up/down) for tilting.
  3. Control the TELE to zoom in.
  4. Control the WIDE to zoom out.
  5. Press the IRIS OPEN button to open the iris.
  6. Press the IRIS CLOSE button to close the iris.
  7. Press the IRIS OPEN FAR button for far focusing.
  8. Press the IRIS OPEN NEAR button for near focusing.

9. PROGRAM & OPERATION

9.1 DOME CAMERA KEY BOARD CONTROLLER

Prior to programming or operating a dome camera, please make sure that both the camera and the joystick controller are communicating. In order for changes to take effect for a camera, particular camera's ID must be selected on the controller.

Example: Pressing 1,6 and CAM key sequentially will select dome camera 16. The selected dome camera ID will be displayed on the monitor.

Principle of joystick usage in the programming (editing) mode

Button or Joystick movement in menuFunction
Vitek VT-PTZ220HD - DOME CAMERA KEY BOARD CONTROLLER - 1JOYSTICK + left or rightGo into the sub-menu items. Execute the command(exit) Change value. Navigate through the menu items.
Vitek VT-PTZ220HD - DOME CAMERA KEY BOARD CONTROLLER - 2JOYSTICK + up or downNavigate through the menu items.
Vitek VT-PTZ220HD - DOME CAMERA KEY BOARD CONTROLLER - 3JOYSTICK + downFinish editing title.
Vitek VT-PTZ220HD - DOME CAMERA KEY BOARD CONTROLLER - 4JOYSTICK + Tele/WideChange value.(Increase / Decrease) Enter editing title mode.
Vitek VT-PTZ220HD - DOME CAMERA KEY BOARD CONTROLLER - 5JOYSTICK + SHIFTPTZ control mode
ESCEscape from the menu without change
HOME or OFF buttonDelete value or name of the field.

10. FUNCTIONS

10.1 MAIN MENU

By pressing the MENU button on the keyboard controller, the following On-screen Main Menu will be shown on the monitor screen.

Main Menu

Function

Action

Screen

Camera

Date/Time

Data

Setup

F、注:

10.1.1 Home Function

After Home item has been selected, follow the directions below to set Home function.

FUNCTION MENU

Home Function

Preset

Pattern

Scan

Tour

Run Function

HOME FUNCTION

Function : PRESET

Number : 001

Waiting Time : 060 sec

Enable : OFF

Save and Exit

• Function : Preset/ Pattern/ Scan/Tour

  • Number : ---
  • Waiting Time : 10\~240 Seconds
    • Operation : Enable/ Disable

The Home function applies to the predefined functions such as Preset, Tour, Pattern, or Scan function after the keyboard controller has been idle for a programmed time.

Follow the steps below to program the Home function:

  1. Select the camera number by pressing No. and CAM
  2. Press MENU to display the main menu on the monitor.
  3. Twist the Joystick to CCW/CW on "Functions".
  4. Enter Home Function menu by twisting the Joystick to CCW/CW.
  5. Moving the Joystick to the right/ left (or twist CCW/CW) to scroll Tour, Pattern, and Auto Scan and Preset functions.
  6. Select Function Number by pulling the Joystick down, and twist the Joystick to the CCW/CW (or turn right/left). The executable function number will be scrolled. If selected function is not programmed, it won't change. Go to setup function first.
  7. Pull the Joystick down and twist the Joystick to CCW/CW (or twist the joystick to right/left) to set waiting time.
  8. Highlight Operation option by pulling the Joystick down. Choose operation status Enable or Disable by moving the Joystick to the right or to the left (or twist CCW/CW).

10.1.2 Preset

A Position preset stores pan, tilt, zoom and focusing positions with predefined camera presets. Position presets can be call directly, assigned to actions or applied as “HOME” position.

PRESET SETUP

Number : 001(Defined)

Title : ----

Edit Position

AE Control

WB Control

Focus Control

Night Shot

Gamma : Gamma1

Noise Filter . 055

(Not Defined) Means No Position Preset stored with this number

  1. Edit the title of the Position Preset (see section 10.1.2.1.Edit Title).
  2. Edit the camera position (see section 10.1.2.2. Edit Position).
  3. Edit the camera AE settings (see section 10.4.1. AE Control).
  4. Edit the camera WB settings (see section 10.4.2. WB Control).
  5. Edit the camera Focus settings (Auto/One Push/Manual).
  6. Edit the camera Night Shot settings (see section 10.4.4. Night Shot Setup).
  7. Edit the camera Gamma settings (see section 10.4.6. Gamma).
  8. Edit the camera Noise Filter settings (OFF/1\~5).
  9. Execute Save and Exit to save the settings and exit the submenu.

To run a stored position preset directly from the dome menu, go to Run Function in the main DOME MENU.

10.1.2.1 Edit Title

Open the Title menu.

An alphanumeric character table is displayed on the monitor screen.

EDIT TITLE

PRESET1

123456790 Space

ABCDEFGHIJKLMNOPQRSTUVWXYZBackspace

KLMNOPQRST Insert

UVWXYZ()-/ Delete

Abcdefghij Delete All

Klmnoparst Exit

Blinking cursor (P) Digit position

Yellow cursor (P) Current cursor position

  1. Move the cursor with the joystick to select a digit position in the title line.
  2. Move the cursor with the joystick to a character in the character table.
  3. Control the joystick (TELE/WIDE) to set the selected character.

The cursor in the title line moves to the next digit position automatically. To delete all characters, select and execute Delete All.

  1. Execute Save and Exit with Control the joystick(TELE/WIDE)

10.1.2.2 Edit Position

  1. Open the Edit Position menu.

PRESET POSITION SETUP CONTROL

Press TDTC OPEN to Save

123.0,100.0

Angles of PAN, TILT

10.X

X Zoom magnification

  1. Edit the position (joystick up/down/left/right) and the zoom factor (TELE/WIDE)
  2. Press the IRIS-OPEN button to save the settings.

10.1.3 Pattern

A pattern records a user-defined series of pan, tilt, zoom and focus movements.

Up to 8 patterns can be programmed for the PTZ dome camera.

Patterns can be called directly, assigned to actions or applied as "home" position.

PATTERN SETUP
NOTITLESEC
01PATTERN1000
02PATTERN2000
03PATTERN3000
04PATTERN4000
05PATTERN5000
06PATTERN6000
07PATTERN7000
08PATTERN8000
TOTAL000
  1. Select a pattern item.

If column SEC is not 000, a recording is already saved at the selected pattern

number.

  1. Move the cursor position with Joystick (up/down)
  2. Select the column number(01)
  3. Control the Joystick(tele/wide) to Open the PATTERN AREA SETUP menu

The recording starts.

PATTERN AREA SETUP CONTROL

1 :000 SEC Total :000 SEC Press IRIS-OPEN to save

  1. Scan the relevant area.
  2. Press the IRIS-OPEN button to save the recording.

The PATTERN SETUP is displayed again.

PATTERN SETUP

NOTITLESEC
01PATTERN1045
02PATTERN2000
03PATTERN3000
04PATTERN4000
05PATTERN5000
06PATTERN6000
07PATTERN7000
08PATTERN8000

TOTAL

  1. Select the column TITLE and then control the joystick(tele/wide)
  2. Edit the title of the pattern (see section 10.1.2.1 Edit Title). If the total recording time reaches 480 seconds, the recording is stopped automatically. When you start to record again, the previous data will be overwritten.
  3. Execute Save and Exit.

To run a stored pattern directly from the dome menu, go to Run Function in the

main DOME MENU.

10.1.4 Scan

The scan function enables the PTZ dome camera to move automatically between two user-defined positions at different speeds. This is very helpful if monitoring certain areas frequently.

Scans can be called directly, assigned to actions or applied as "home" position.

SCAN SETUP

Number :01

Title :SCAN1

Mode :Normal

Speed :3 LEVEL

Start :None

End : None

Dir :ccw

Swap :OFF

D.-11 -02 C-

Number 01–16

Title Up to 16 characters

Mode Normal: Move from start point to end point in panning only

Diagonal: Move from start point to end point including tilt and zoom simultaneously and linearly

Speed 1–8 Level (1: slower, 8: faster)

Dir Scan direction: CCW (Counter Clock Wise) CW(Clock Wise)

Start Set Start point

End Set End point

Swap Swaps the start point for the end point if Enabled (ON)

Dwell Dwell time at the start and end point, 03–99

seconds

  1. Select a number for the scan.
  2. Edit the title of the scan (see section 10.1.2.1 Edit Title).
  3. Select the scan mode.
  4. Select the scan speed.
  5. Edit the position of the start and end point (see section 10.1.2.2 Edit Position").
  6. Set the scan direction.

  7. Set the swap option.

  8. Set the dwell time.
  9. Execute Save and Exit.

To run a stored scan directly from the dome menu, go to Run Function in the main DOME MENU.

10.1.5 Tour

Tours can be called directly, assigned to actions or applied as "home" position.

8 programmable tours are available Each tour can consist of up to 42 functions (preset, pattern, scan or other tour). Using second-level tours, it can be expanded up to 336 functions in a single tour. However, tours in the second-level tour will be ignored when called by the first-level tour. This can be best illustrated by the following example:

If Tour 01: Preset 02, Preset 03, Tour 02, Tour 03 Tour 02: Preset 05, Preset 06, Tour 04, Preset 05 Tour 03: Preset 07, Pattern 01 Tour 04: Preset 08, Preset 05, Pattern 01

Tour 01 executes as follows: Preset 02 -> Preset 03 -> Preset 05 -> Preset 06 -> Preset 05 -> Preset 07 -> Pattern 01 ... (Tour 04 in Tour 02 will be skipped in Tour 01)

Tour 02 executes as follows: Preset 05 -> Preset 06 -> Preset 08 -> Preset 05 -> Pattern 01 -> Preset 05 ...(Tour 04 is still valid if called directly from Tour 02)

TOUR MENU 01/06
TOUR No :01Title:TOUR1
FUNCNOSPDWTITLE
-----------------
-----------------
-----------------
-----------------
-----------------
-----------------
-----------------

TOUR No :Tour number

Title :16 characters

FUNC ---- :Blank function

:PRST : Preset 1–248

:PTRN : Pattern 1–8

:SCAN : Scan 1–16

:TOUR : Tour 2–8

NO : Function number

SP(speed) VF: Normal Mode and Velocity Fast

V1–V8: Diagonal mode and Velocity 1 (low) to 8 (high)

DW(eII) Dwell time: 03–99sec

TITLE Displays 16 characters of the predefined function title

  1. Select a number (No) for the tour.
  2. Edit the title of the tour (see section 10.1.2.1 Edit Title).
  3. Select a blank location (----) and set the function type (FUNC).
  4. Select the predefined function number (NO).
  5. Select the speed (SP) and the dwell time (DW).
  6. Execute Save and Exit.

To run a stored tour directly from the dome menu, go to Run Function in the main DOME MENU.

10.1.6 RUN FUNCTION

This Run Function menu allows you to execute the function when you use a keyboard without the function keys (Preset/Pattern/Scan/Tour/Home/Auto Pan/Alarm out).

RUN FUNCTION

Action : ON, OFF (ALARM OUT only)

Follow the steps below to program the Run Function:

  1. Select the desired Function and Number.
  2. Select the desired Action to ON or OFF (for ALARM OUT).
  3. Select "Run" and push Joystick left / right to execute the selected function.

NOTE: To execute the function, you should save the function (Preset/Pattern/Scan/Tour/Home/Auto Pan/Alarm out) first.

10.2 Actions

The ACTION SETUP allows you to configure the alarm functionality and to schedule the automatic execution of a function.

ACTION SETUP

Alarm Action

Alarm List

Clear Alarm List

Schedule Action

Schedule Action List

10.2.1 Alarm Action

Select the Alarm Action

ALARM ACTION SETUP

NOFCTFCT NoINOUTPRIDWL
01------OFFOFF1---
02------OFFOFF1---
03------OFFOFF1---
04------OFFOFF1---
05------OFFOFF1---
06------OFFOFF1---
07------OFFOFF1---
08------OFFOFF1---

NO Alarm input number

FCT Function Type: PRESET, PATTERN, TOUR, SCAN, HOME

FCT No Number of Function

IN NO (Normally Open)

NC (Normally Closed)

OFF: Ignore

OUT Select (Relay out 1, Relay out 2)

PRI Priority 0\~3

Lower No. has higher priority, Equal priority alarms will be serviced repeatedly.

DWL Dwell time(0\~120 sec)

10.2.2 Alarm List

ALARM LIST

NO

DATE

TIME

ALARM

Previous Next

Exit

- DATE : displays according to the date format.

• TIME : displays in 24 Hour format only.
- The alarm list displays the date and time, and alarm input number up to 80 alarms.
- Push the Joystick right or left at the "Previous Next" to see the next numbers.
• A001 :means the alarm occurs at alarm input 1.
* This list is not cleared by the factory default operation.

10.2.3 Clear Alarm List

Select "YES" to clear the alarm list.

Clear Alarm List

Are you sure?

YES >

NO

10.2.4 Schedule Action

The schedule action setup allows you to program to act the function as below at a specific date and time

SCHEDULE ACTION SETUP

Action Number :02

Function Type :----

Function Number :---

Function Status :---

Action Active :NO

Action Title :

Action Day :HSMTWTFS

Start Time :00:00:AM

Add Action To List

5.1.1

Action Number Up to 99

Function Type PRESET, SCAN, PATTERN, TOUR, AUTO PAN, ALARM

OUT, ALARM IN, D/N:BW, D/N:COLOR, D/N:AUTO

Function Number Number of Function Type

Function Status ON, OFF (ALARM OUT only)

Action Active YES, NO

Action TitleUp to 12 characters (see section 10.1.2.1 Edit Title)
Action DayON : H(Holiday) S(Sunday) M(Monday) T(Tuesday)W(Wednesday) T(Thursday) F(Friday) S(Saturday)OMIT : O(Holiday) (see section 10.5 Date/Time)
Start Timehh:mm, AM/PM
Add Action To ListAdd the current action to the list.
Delete ActionDelete the current action from the list.
  1. Select a number for the action.
  2. Select the function type which should be executed automatically.
  3. Select the function number which should be executed automatically.
  4. Select the function status (at Function Type: ALARM OUT only).
  5. Set the action to active or inactive (Action Active: YES/NO) as required.
  6. Edit the action title (see section 10.1.2.1 Edit Title).
  7. Select the action day(s) when to execute the selected function automatically (see section 10.5 Date/Time).
  8. Set the start time when to execute the selected function automatically.
  9. Execute Add Action To List.

Add Action to List

Are you sure?

YES >

NO

10. Select YES to add the current action to the list.

To edit a stored action, select the relevant action number and edit the relevant options.

To delete a stored action, select the relevant action number and execute Delete Action.

Delete Action

Are you sure ?

YES >

NO

  1. Select YES to delete the action from the list.

Note: That a scheduled action has no duration. Therefore, you should set a second action to end the previous action.

For example, suppose you want to operate the camera in black and white mode after 10:00pm and in Day/Night auto mode from 06:00am every day:

First, program an action with the settings D/N:BW at 10:00 PM every day.

Second, program another action with the settings D/N:AUTO at 06:00 AM every day.

If you program the first action only, the camera always operates in black and white mode.

So do not forget to program a second action for the Day/Night and the Alarm Out options.

The function types D/N:COLOR, D/N:BW and D/N:AUTO change the camera setup configuration and do not affect a preset. So we recommended to set another preset for the night.

Edit Day

EDIT DAY

HOLIDAY :ON

Sunday :ON

Monday :ON

Tuesday :ON

Wednesday :ON

Thursday :ON

Friday :ON

Saturday :ON

All on

...

HOLIDAY:

OMIT : The action will not occur on a day of the week for which it is set If that date is in the list of holidays (see section 10.5 Date/Time)

ON : The action will occur on a day of the week for which it is set if that date is in the list of holidays.

OFF : The action only occurs on a day of the week for which it is set. Holidays have no effect on the action.

SUNDAY – SATURDAY

ON : The action will occur on a day of the week for which it is set.

OFF : The action will not occur on that day of the week.

All On Sets all days to ON for your convenience.

All Off Sets all days to OFF for your convenience.

  1. Select the relevant day.
  2. Select the relevant option.
  3. Execute Save and Exit.

10.2.5 Schedule Action List

LIST ACTION :ALL >

01: ACTION ACTIVE HSMTWTFS 00:01 AM PRESET 001

Previous Next

LIST ACTION

ALL, PRESET, SCAN, PATTERN, TOUR, AUTOPAN, ALARM OUT, ALARM IN, D/N:BW, D/N:COLOR, D/N:AUTO

  1. Select the LIST ACTION type to sort the action list. ∅
  2. Select Previous or Next to list previous or next actions.

10.3 Screen

SCREEN MENU

Language

Privacy Zone North Direction:000.0 Zone Title Camera Title OSD Display

10.3.1 Language

Preferred language will be scrolled by moving the joystick to the right on Language ENGLISH.

10.3.2 Privacy Zone

To ensure privacy protection and compliance with laws and regulations that prohibit certain locations from being monitored and/or recorded, the PRIVACY

ZONE SETUP allows you to hide (mask) up to 8 user-definable areas in the camera.

PRIVACY ZONE SETUP

NOTITLEMETHODCOLOR ZT
01NoneBLUOFF
02NoneBLUOFF
03NoneBLUOFF
04NoneBLUOFF
05NoneBLUOFF
06NoneBLUOFF
07NoneBLUOFF

TITLE Up to 16 characters

METHOD No. 01\~04 methods only None, V.OFF, and POLYGON are selectable.

No. 05\~08 methods only None, BLOCK, V.OFF (Video off), MOSAIC are selectable.

COLOR BLU (Blue), PUR (Purple), RED, YEL (Yellow),

CYA (Cyan), GRN (Green), MAG (Magenta), WHT (White) GRY (Grey)

ZT Zoom Trigger

  1. Select a privacy zone number (No.)
  2. Control the joystick (tele/wide) to enter the PRIVACY AREA SETUP.

PRIVACY AREA SETUP CONTROL

Press IRIS-OPEN to Polygon mode

  1. Edit the position and the zoom factor to set the privacy zone area.
  2. Press the IRIS_OPEN button
  3. Edit the mask position and Press the IRIS_OPEN button
  4. Adjust the mask size with joystick (left/right/up/down)
  5. At the polygon mode in order to make each corner of a quadrangle Press the IRIS_OPEN button
  6. Press the IRIS_OPEN button to save the settings.

  7. Select the TITLE of the privacy zone.

  8. Control the joystick(tele/wide) to edit the privacy zone title (see section 10.1.2.1 Edit Title).
  9. Select the METHOD for the privacy zone masking. If the selected METHOD is BLOCK, select the required color for the privacy zone masking.
  10. Select the COLOR for the privacy zone masking color
  11. Execute Save and Exit.

Note that the privacy zone is not displayed in the OSD configuration mode.

10.3.3 North Direction

ON :Sets current direction as →N and the coordinate angle to 000.

OFF Hides the directional title

Every 90° of clockwise rotation will change the title to:

E (East),
S (South),
W (West)

If using the ON/OFF option frequently, it is recommended that you set "North" as a preset. Recall the "North" preset before enabling the directional title.

10.3.4 Zone Title

The ZONE TITLE SETUP allows the assignment of specific names for programmed

camera angles between start and end position.

Thus, for example, for the screen shown below, "ABC" is displayed on the screen when the camera is positioned between 124.3° and 359.5° under 90° vertically.

Zone TITLE SETUP 01/03

NOTitleStartEnd
01--------
02--------
03--------
04--------
05--------
06--------
07--------
08--------
  1. Select an Area Title item.
  2. Select the Start angle field.
  3. Control the Joystick (tele/wide) to edit the start position.
  4. Edit the start position.
  5. Press the IRIS-OPEN to save the settings.
  6. Select the End angle field.
  7. Control the Joystick (tele/wide) to edit the end position.
  8. Edit the end position.
  9. Press the IRIS-OPEN to save the settings.
  10. Select the Title (or Number) field.
  11. Execute Save and Exit.
  12. Select Previous or Next to list previous or next area titles.

  13. Control the joystick (tele/wide) to edit the area title (see section 10.1.2.1 Edit Title).

If the PTZ dome camera is positioned over 90° vertically, first move the PTZ dome camera to 90° vertically. Otherwise, the PTZ dome camera moves to 90° vertically automatically when you edit the position.

10.3.5 CAMERA TITLE

This function allows the users to set the title of camera as well as the usage of on screen display of the title.

Twist the joystick handle on the Camera Title. Refer to the preset title

EDIT TITLE

DOME ID

123456790 Space

ABCDEFGHIJKLMNOPQRSTUVWXYZBackspace

KLMNOPQRST Insert

UVWXYZ()-/ Delete

Abcdefghij Delete All

Klmnopqrst Exit

  1. Blinking cursor (D) Digit position Yellow cursor (D) Current cursor position

10.3.6 OSD DISPLAY

DISPLAY SETUP

DOME ID :ON

DOME Title :ON

Position :ON

Area Title :ON

Action Title :ON

Function Title :ON

Focus, Exposure :ON

Zoom :ON

Date/Time :ON

North Direction:ON

Available settings:

OFF Label is not displayed when activated.

ON Label is permanently displayed when activated.

2, 5, 10sec Label is displayed for the selected seconds after Activation.

For the Date/Time options only ON and OFF are selectable.

10.4 CAMERA SETUP

CAMERA SETUP

AE Control

WB Control

Focus Control

Night Shot

Digital Zoom : OFF

Gamma : STADNDARD

Noise Filter : OFF

Camera Default

10.4.1 AE Control (Automatic Exposure)

AE CONTROL

Mode : AUTO

Iris :F2.8

Gain :odB

Shutter :1/60

Exposure Compensation :0

Slow Shutter :AUTO

Back Light Comp. :Off

Bright :10

Sharpness :9

Mode

AUTO:

Auto Iris and Gain, Fixed Shutter speed.

The gain and shutter speed are set automatically, according to the brightness of the subject.

MANUAL:

Variable Shutter, Iris and Gain.

The shutter speed, iris and gain can be set freely by the user.

SHUTTER:

Variable Shutter Speed, Auto Iris and Gain.

(1/1 to 1/10,000 sec., 16 high-speed shutter speeds.

plus 6 low-speed shutter speeds)

Flicker can be eliminated by setting shutter to -1/100s for NTSC models

used in countries with a 50 Hz power supply frequency.

- 1/120s for PAL models used in countries with a 60 Hz power supply frequency.

IRIS:

Iris priority mode

Variable Iris (F1.6 to Close, 18 steps),

Auto Gain and Shutter speed.

BRIGHT:

Variable Iris and Gain (Close to F1.6, 17 steps at 0dB:F1.6, 15 steps from 0 to 28 dB) according to the brightness level.

Exposure is controlled by Iris when bright and by Gain when dark.

When switching from the SHUTTER priority mode to the BRIGHT mode, the current status will be retained for a short period of time.

Iris

The iris can be set freely by the user to 18 steps between F1.6 and Close.

The gain and shutter speed are set automatically, according to the brightness of the subject.

Gain

0 / 2 / 4 / 6 ... / 28dB

Defines the maximum amount of electrical gain with which the amplitude of the incoming signal is increased.

Useful in low light situations.

The higher the gain is set the more image noise may occur.

Shutter

Shutter speeds (22 steps): 1/1, 1/2, 1/4(3), 1/8(6) ... 1/4000(3500), 1/6000, 1/10000sec

Slow shutter speeds : 1/1, 1/2, 1/4(3), 1/8(6), 1/15(12), 1/30(25)

Values in () stand for 50Hz mode cameras.

Slow shutter speeds are useful in low light conditions, but may result in motion blur with fast moving objects.

√ Note:

When slow shutter speeds are used, Auto Focus and White Balance may not function fully.

Exposure Compensation

-7 to +7 (-10.5dB to +10.5dB)

Exposure compensation is a function which offsets the internal reference brightness level used in the AE mode, by steps of 1.5 dB.

Slow Shutter : ON/OFF(AUTO mode only)

Back Light Compensation

Back light compensation: ON / OFF

Compensates for the silhouetting effect of backlit objects (e.g. in front of windows, glass doors or other sources of light).

When the background of the subject is too bright, or when the subject is too dark due to shooting in the AE mode, back light compensation will make the subject appear clearer.

Selectable in AUTO mode only.

Bright

0, 1, 2, 3, 4 ... 31

Defines the brightness level.

The bright control function adjusts both gain and iris using an internal algorithm, according to a brightness level freely set by the user. Exposure is controlled by gain when dark, and by iris when bright.

Sharpness

Higher the value, outlines of the image will be enhanced (0\~15).

WDR (Wide Dynamic Range)

The Wide Dynamic Range mode is a function for dividing an image into several blocks and correcting blocked-up shadows and blown-out highlights in accordance with the intensity difference. It enables you to obtain images in which portions ranging from dark to light can be recognized, even when capturing a subject with a large intensity difference that is backlit or includes extremely light portions.

This mode corrects blocked-up shadows and blown out highlights in accordance with the intensity difference.

Auto:

This mode switches WD ON/OFF automatically in accordance with the intensity difference of the subject.

ON:

Configure the sensitivity for when WD is switched from OFF to ON with the detection sensitivity parameter.

OFF:

WDR disable

Noise Filter : Off/1\~5

The Noise Filter function removes noise to provide clearer images.

10.4.2 WB Control (White Balance)

WB CONTROL
Mode:AUTO
R Gain:208
B Gain:160
Execute One Push
Save and Exit

Mode

AUTO:

Automatically and permanently computes the white balance value output using color information from the entire screen (based on a range of values from 3000 to 7500K).

This mode is the default setting.

INDOOR:

Setting for indoor use at a color temperature of 3200K.

OUTDOOR:

Setting for outdoor use at a color temperature of 5800K.

ONE PUSH:

One Push White Balance mode is a fixed WB mode that may be automatically readjusted only at user request (One Push Trigger) assuming that a white subject, in correct lighting conditions, is located in more than a half of the entire image. One Push White Balance values are lost if the device is turned off.

MANUAL:

Manual adjustment of (R)ed and (B)lue Gain.

ATW:

Automatically, Tracing White balance

R GAIN

Red Gain (0–255)

Adjustable in MANUAL mode only.

B GAIN

Blue Gain (0–255)

Adjustable in MANUAL mode only.

10.4.3 Focus Control

FOCUS CONTROL

Mode : AUTO

Focus Limit :30cm

AF Sensitivity :Low

IR Compensation :OFF

Exit

Mode

AUTO:

Automatically adjusts the focus position (passive auto focus).

Sufficient illumination and subject contrast for central measurement area are required.

The minimum distance (from the front end of the lens) is 1cm at the optical wide end.

MANUAL:

Recommended in low-light conditions and with low contrast subjects or with subjects not located in the central measurement area.

ONE PUSH:

Automatic focusing is not carried out until a new trigger command is sent by the user (e.g. pan, tilt or zoom).

Focus Limit

The near limit can range from about 25m to 1cm

The near limit is the distance the automatic focus control starts to operate from.

Auto focusing is only carried out from the near limit to infinity ( ). Therefore, the lens takes

less time to find the optimal focus. This can be helpful when capturing moving objects,

but is not relevant when capturing static objects.

Note that the near limit values will differ due to temperature characteristics, so

use as approximate values.

The Infinity mode overrides automatic focusing and positions the focus to infinity ( ).

This ensures a sharp and clearly reproduction of very distant objects

CAUTION: Please avoid continuous, 24-hour use of the auto focus under heavy movement condition. This will shorten the lifespan of the lens.

AF Sensitivity

Normal

Reaches the highest focus speed quickly.

Use this when shooting a subject that moves frequently.

Usually, this is the most appropriate mode.

Low

Improves the stability of the focus.

When the lighting level is low, the AF function does not take effect, even through the brightness varies, contributing to a stable image.

IR Compensation

Focus IR compensation data switching.

10.4.4 Night Shot

D/N CONTROL

Mode : AUTO

Day/Night Level :10

Exit

AUTO : Camera automatically goes into B&W mode at low light.

Color : Color(Day Mode)

OFF – Optical zoom only

X2, X4, Max. – Digitally magnifies up to 2x, 4x, MAX respectively.

10.4.6 Gamma

Gamma correction can be changed in this mode. The following five options are available for STADNDARD, GAMMA1, S-CURVE LOW, S-CURVE MID, S-CURVE HIGH

10.4.7 Noise Filter

The NR (Noise Reduction) function removes noise (both random and non-random) to provide clearer images.

This function has Five steps: levels 1 to 4, plus off.

The NR effect is applied in levels based on the gain, and this setting value determines the limit of the effect.

In bright conditions, changing the NR level will not have an effect.

10.4.8 Camera Default

This function returns all changed camera values to factory default.

Camera Defaults

Are you sure?

YES >

NO

10.5 Date/Time

DATE/TIME SETUP

Time Format :12HR

Time :08:30:00 AM

Date Format :DD/MM/YYYY

Date :01/10/2012

Daylight Saving :OFF

Edit Daylight Saving

Edit Holidays

List Holidays

When installing the PTZ dome camera for the first time, the clock doesn't operate. Only when you change the time and date, the clock starts to operate.

The date and time can be displayed in the video image if the Date/Time option is set to ON in the display menu (see section 10.3.6 OSD Display).

Time Format 12HR (12-hour format) / 24HR (24-hour format)

Time hh:mm:ss AM / PM (in 12HR format)

hh:mm:ss(in 24HR format)

Date Format DD/MM/YYYY

MM/DD/YYYY

YYYY/MM/DD

Daylight Saving

ON / OFF

Edit Daylight Saving

The start and end date of the daylight saving time can be set RELATIVE or FIXED.

RELATIVE:

The daylight saving time occurs on a different date each year.

DAYLIGHT SAVING

Type :RELATIVE

START END

Month :MAR OCT

Week :LAST LAST

Day : SUN SUN

Time :01:00 AM 02:00 AM

FIXED:

The daylight saving time occurs on the same date each year.

DAYLIGHT SAVING

Type :FIXED

START END

Month :MAR OCT

Week :LAST LAST

Day : SUN SUN

Time :01:00 AM 02:00 AM

  1. Configure the required settings and execute Save and Exit.

Edit Holidays

You can add up to 50 holidays.

Holidays can be set RELATIVE or FIXED.

RELATIVE:

The holiday occurs on a different date each year, such as the fourth Thursday in November.

EDIT HOLIDAY

Number :NEW

Type :RELATIVE

Month :NOV

Week :4th

Day :THE

Add Holiday

Delete Holiday

FIXED:

The holiday occurs on the same date each year.

EDIT HOLIDAY

Number :01

Type :FIXED

Month :JAN

Week :----

Day :01

Add Holiday

Delete Holiday

Use the following steps to create a holiday:

  1. Select NEW at the Number field.
  2. Select the Type (RELATIVE or FIXED).
  3. Select the Month, Week (RELATIVE type only) and Day.
  4. Select Add Holiday and control the joystick (right)

Add Holiday RELATIVE:01/01/20XX

Are you sure?

YES >

  1. Select YES and control the joystick (right)

To edit / overwrite a holiday, proceed as follows:

  1. Select the Number of the holiday you want to edit.
  2. Edit the selected holiday as described above.
  3. Select Add Holiday and control the joystick (right)

To delete a holiday, proceed as follows:

  1. Select the Number you want to delete.
  2. Select Delete Holiday and control the joystick (right).

Delete Holiday

Are you sure ?

YES >

NO

  1. Select Yes and control the joystick (right).

The next number is displayed at the Number field. If no number exists, NEW is displayed at the Number field.

List Holidays

LIST HOLIDAY: All >

FIXED :01/01/2012

RELATIVE :11/20/2011

Previous Next

List Holiday

ALL, each month (JAN - DEC)

  1. Select the LIST HOLIDAYS type to sort the holiday list. ∅
  2. Select Previous or Next to list previous or next holidays.

10.6 Data

DATA SETUP

Factory Default

Erase programmed Data

Exit

Factory Default

The Factory Default function returns programmed data to initial state except the following:

1. Time and date

Factory Default

Are you sure ?

YES >

NO

Erase Programmed Data

This function erases programmed data from the MEMORY of the selected PTZ dome camera.

The origin offset value is not affected.

ERASE PROGRAMMED DATA

Preset :OFF

Scan :OFF

Tour :OFF

Pattern :OFF

Alarm :OFF

Area Title :OFF

Privacy zone :OFF

Holidays :OFF

Schedule :OFF

F

ON Enabled for erasure.

OFF Data will not be affected.

1. Execute Erase.

ERASE PROGRAMMED DATA

Are you sure?

YES >

NO

2. Select YES and control the joystick (right).

10.7 Setup

SETUP MENU

Preset Freeze :0FF

Speed : FAST

Response :ON

Dome Angle

Calibration

Password Setup

Installation :NORMAL

Flip Offset : 000.0,000.0

System Information

10.7.1 Preset Freeze

ON : the image is frozen during calling a preset.

10.7.2 Speed

Speed of the PTZ dome camera SLOW / MEDIUM / FAST

10.7.3 Communication

ON : Dome sends answer packet after receiving command packet

OFF: Dome doesn't send answer packet after receiving command packet

COMMUNICATOIN MODE

Communication Type :RS-485

Response. :ON

Save and Exit

10.7.4 Dome Angle

VIEW ANGLE SETUP

Flip :ON

Tilt Limit : -05

Left Pan Limit :000.0

Right Pan Limit :000.0

Enable Pan Limit :OFF

Apply Auto Pan :ON

Flip ON : The PTZ dome camera moves up to 180° vertically.

OFF : The PTZ dome camera only moves up to 90° vertically.

The flip feature is useful when you need to track someone who walks directly beneath the dome and continues on the other side.

Tilt Limit Limitation of tilt range

Helpful if ceiling is visible at wide angle settings -5^ to +10^

Pan Limit

If the PTZ dome camera is installed near a wall, the panning range can be limited.

  1. Position the PTZ dome camera under 90° vertically.
  2. Select Left Pan Limit.
  3. Adjust the left pan limit (see section 10.1.2.2 Edit Position).
  4. Press the IRIS-OPEN button on the key board controller
  5. Select Right Pan Limit.
  6. Adjust the right pan limit (see section 10.1.2.2 Edit Position).
  7. Press the IRIS-OPEN button on the key board controller
  8. Set Enable Pan Limit to ON.
  9. Set Apply Auto Pan to ON to apply the pan limits to the auto pan (endless panning).

Set the pan limit first before setting presets, scans and patterns.

When you enter the pan limit mode, the PTZ dome camera moves to 90° vertically automatically if the PTZ dome camera is positioned over 90° vertically

10.7.5 CALIBRATION

Calibration

Origin Offset : 000.0,000.0
Origin Enable : Disable
Auto Calibration : On
Exit 

Reset Origin : Calibrate the ORIGIN point.

Offset Origin : Adjust the small amount of position error from re-installation.

Offset : To enable the origin offset, set the "Offset" option to Enable.

Auto Calibration : Enables the auto calibration function

10.7.6 Password SETUP

The access to the PTZ dome camera configuration menu (DOME MENU) can be restricted by a 4-digit password.

By default, the password protection is disabled (Enable Password :OFF).

The default password is 1111.

PASSWORD SETUP

Enable Password :OFF

Edit Password :

Confirm Password :

Save and Exit

Edit Password

  1. Select Edit Password.
  2. Edit the password number (0–9) to use Joystick(left/right : cursor, up/down: number increase/decrease)
  3. Move to the next digit and repeat the last steps four digits.

  4. Repeat the above-mentioned procedure with the same numbers.

If both passwords match, the password editing is completed and the message "Password match" is displayed.

If the passwords don't match, the message "Password do not match" is displayed.

If so, try it again.

  1. Select the Save and Exit.

If enable password ON, the INPUT PASSWORD screen is always displayed when trying to enter the main DOME MENU.

INPUT PASSWORD :0

UP/DOWN to change

TELE/OPEN to Enter

RIGHT to Move

10.7.7 Installation

Installation : Normal / Desktop

10.7.8 Flip Offset

Flip Offset : Adjust the small amount of position error from flip area.

10.7.9 System Information

This screen displays information of the PTZ dome camera for service or trouble shooting purposes.

DOME INFORMATION

H/W Ver. :V1.0

S/W Ver. :V1.43

FPGA Ver. :v1.0

Camera :EH6300

Con. Type :DC2

ID :0001

Baud rate :9600 bps

Protocol : EZ

H/W Ver. Hardware version

S/W Ver. Software version

Camera Type of camera module

Con. Type Type of connection board

ID ID of PTZ dome camera

Baud rate Set baud rate

Protocol Set protocol type

11. APPENDIX

11.1 SPECIFICATION

CAMERA

Camera(FCB-EH6300)
Image Sensor1/2.8" Exmor CMOS sensor(Sony)
Picture elements3270K Pixels
Video Standards1080i/60/50, 1080p30/25720p/60/50
Lens20x optical zoom with auto focus12x digital zoom(240x with optical zoom)F1.6 to F3.5, f=4.7mm to 94mm
View angleApprox. 55.4°(WIDE end) to 2.9° (TELE end) ---1080i mode
Minimum Illumination0.5 lx (1/30 sec, 50%, High Sensitivity mode ON)1.7 lx (1/30 sec, 50%, High Sensitivity mode OFF)0.08 lx (NTSC 1/4 sec, PAL 1/3 sec,50%, High Sensitivity mode ON)0.26 lx (NTSC 1/4 sec, PAL1/3 sec, 50%,High Sensitivity mode OFF)
S/N ratio50 dB (Weight ON)

Controller specifications

Electrical
Input Voltage18 to 30 VAC; 24 VAC nominal, built-in power-line surge DC12V
Power Requirement24 VAC/VDC ,12VDC
Power ConsumptionMaximum:AC:21W,DC: 16W
Alarm Output2 Normal relays 24 VDC/1A Max (selectable NC/NO)
Alarm Input8 Normal dry contact (selectable NC/NO)
ControlRS-485 baud rate:2400~38400bps (default:9600bps)
Access Time0.75 second maximum pre set recall time
ID (Camera Address)Physical 999, Logical 3999
Mechanical
DimensionSee Figure 15
WeightApprox 1.80kg
Pan Angle360° continuous rotation
Repeatability0.2°
FlipRotate 180° at bottom of tilt
Normal Dome Speed.0.1~105°/sec, PAN Speed
Turbo Dome Speed.0.1~420°/sec, PAN Speed
Preset Dome Speed.420°/sec recall Preset Speed
Auto scan16 auto scan include vector scan/1 Auto Pan
Preset Position248 positions with camera status (16-character title)
Tour8 tours
Pattern8patterns, 480 second
On-Screen DisplayDisplays camera ID and area name on screen
Environment
Operating temperature0°C to 50°C (32°F to 122°F)
Operating humidity0 to 90%RH (non-condensing)
Storage temperature-20°C to 50°C (4°F to 140°F)

*Specifications are subject to change without notice.

11.2 DIMENSION

Vitek VT-PTZ220HD - DIMENSION - 1

text_image s144.0 210.0 59.0 4.0 R11.0 120.0° φ4.5 R11.0 φ24.5

Figure 14 – HD-SDI Dimension

11.3 TROUBLE SHOOTING

If problems occur, verify the installation of the camera with the instructions in this manual. Isolate the problem from the equipments in the system and refer to the equipment manual for further information.

ProblemSolution
Nothing appears on the screen.1.Check that the power cord and line connection between the camera and monitor are properly connected.2.When the camera's HD-SDI BNC output is directly connected to the monitor's BNC terminal:-Make sure the monitor supports HD-SDI signal input.3.When the camera's HD-SDI BNC output is connected to the DVR:-Make sure the DVR supports HD-SDI signal input.4.HD-SDI output is converted into other format such as DVI and VGA by using video converter: Make sure the converter's HD-SDI input format supports the product's output video format.
The camera is not working properly, and the surface of the camera is hot.Check that you have properly connected the camera to an appropriate power source.
The image on the screen is dark.Adjust the contrast feature of the monitor.
The image on the screen is dim.1. Is lens stained with dirt?Clean your lens with soft, clean cloth.2. Set the monitor to the proper condition.If the camera is exposed to very strong light, change the camera position.
Color is not correct.Check the setting of WHITE BAL SETUP menu.
The screen flickers continually.1. Ensure the camera is not pointing towards the sun.□ Is the camera framing the sun or other bright light source?2. HD-SDI video may not appear to be normal if distance exceeds the maximum transferrable distance.
.
3. When a BNC cable adaptor is used to combine two or more BNC cables for distributed HD-SDI video transfer, make sure the impedance of the adaptor is 75Ω. Otherwise, it may cause shorter transfer distance or broken video transfer.
RS-485 communication is not available.Check RS-485 communication settings

12. Glossary

ALARM ACTIONS

The assigned responses of the dome camera when there is input status change. The dome may call Presets for each of the eight inputs. The dome reports the alarm states to the Keyboard controller for processing.

AREA TITLE

It is the name of the horizontal sector from a certain start point to end point of the selected dome. Up to 24 areas can be programmed for the dome.

AUTOMATIC GAIN CONTROL (AGC)

Allows for the amplification of the video signal in scenes with minimal ambient light. Many low-light scenes result in picture noise. As gain is increased, the picture noise is also amplified. When AGC is enabled, the value of the gain setting is based on feedback from the camera. When AGC is disabled, the camera uses the value set for the manual gain setting. The trade-off between picture level and noise may be adjusted when AGC is disabled.

DIAGONALSCAN

Move from start point to end point including tilt and zoom simultaneously and linearly.

DIGITAL SLOW SHUTTER (DSS)

DSS enhances video quality in extreme low-light situations. When the Low Shutter setting is enabled, low-light information is collected over multiple fields based on the Shutter Limit setting. As a result, video may appear blurred or choppy in extreme low-

light situations. This setting does not effect camera operation in normal lighting situations. See also Automatic Gain Control (AGC).

FLIP/ DIGITAL FLIP

It allows the dome to turn 180 degrees when the camera tilts to its lower limit. When the dome flips (rotates), the camera starts moving upward as long as the tilt control is kept in the down position. Once the control is released, the tilt control returns to its normal operational mode. The flip feature is useful when you need to track someone who walks directly beneath the dome and continues on the other side.

HOME POSITION

The default position to which the dome camera returns after an assigned period of inactivity passes. The default position may be a Preset, Tour, Pattern, or No Action.

INPUT ALARM

A connection point on the dome camera that enables the system to monitor Input Devices. There are four inputs available for the dome camera.

INPUT DEVICES

External devices that provide information about the condition of system components that connect to the inputs on the dome camera. Typical input devices include door contacts, motion detectors and smoke detectors.

IR MODE

A feature of the camera that permits manual or automatic switching between color and IR (black-and-white) operation. When IR mode is active, clearer images may be obtained under low-light conditions.

LINE LOCK

When line lock is enabled, it prevents vertical video rolling when switching multiple cameras to a single monitor. If text appears slightly tinted on color monitors, disabling the line lock may prevent this problem.

NORTH DIRECTION

User-definable setting that may correspond to magnetic north or some well-known landmark. Used to approximate the camera dome's pointing direction when Direction Indicators are enabled.

ON-SCREEN MENU

The text overlay menu system used for setting dome features. This utility is accessed using a keystroke combination. The utility provides settings for camera functions, zoom, alarms, text display, and password protection.

PATTERN

A series of pan, tilt, zoom and focus movements from a single programmable dome. Up

to 8 patterns may be programmed for the dome camera.

PRESET

Programmed video scene, based on a specific pan, tilt, zoom, and focus settings. Up to 240 presets may be programmed for the dome camera.

PRIVACY ZONES

Privacy zones are areas that are masked. These masks prevent operators of the surveillance system from viewing these designated zones. The Privacy Zones move in relation to the dome camera's pan/tilt position. In addition, the apparent size of the Privacy Zone adjusts automatically as the lens zooms in or out. Up to eight Privacy Zones may be established for a dome camera.

SHUTTER LIMIT

Setting used to define the maximum exposure time for the Open Shutter setting. The values for the setting range from 1/2 to 1/60. The default setting is 1/4.

WHITE BALANCE

Adjustments in the color hue (red and blue) gains for a camera so that true white appears white in the image. It is normally compensated for by the automatic gain control. In some lighting conditions, you may need to manually adjust the red and blue settings for optimal viewing. When Automatic White Balance is enabled, the camera measures the image and automatically adjusts the red and blue settings to balance white. When Automatic White Balance is disabled, the camera uses the values set for the red and blue settings to balance white.

Notes

VITEK LIMITED PRODUCT WARRANTY

VITEK products carry a three (3) year limited warranty. Digital recording and storage products are also warranted for 3 years except for the hard drives which carry their own independent factory warranty from the hard drive manufacturer. VITEK warrants to the purchaser that products manufactured by VITEK are free of any rightful claim of infringement or the like, and when used in the manner intended, will be free of defects in materials and workmanship for a period of three (3) years, or as otherwise stated above, from the date of purchase by the end user. This warranty is non-transferable and extends only to the original buyer or end user customer of a Vitek Authorized Reseller.

This warranty shall not apply to repairs or replacements necessitated by any cause beyond the control of VITEK, including but not limited to, acts of nature, improper installation, excess moisture, misuse, lack of proper maintenance, accident, voltage fluctuations, or any unauthorized tampering, repairs or modifications. This warranty becomes VOID in the event of alteration, defacement, or removal of serial numbers.

Within the first 6 months of purchase, VITEK will replace or credit any defective product at the request of the customer (subject to availability) with a new product that equals or exceeds the performance of the original product purchased.

Within the first 6 months of purchase, at its sole discretion, VITEK may issue an advance replacement for a defective product; however, all related costs including, but not limited to shipping and/or delivery charges will be the responsibility of the customer. If upon return inspection a product is determined to be in good working order or shows evidence of misuse, the customer will be responsible for full payment of the original product purchased as well as the replacement product.

Beyond the first 6 month period for the remainder of the warranty, VITEK'S responsibility shall be limited to repairing the defective product, including all necessary parts and related labor costs. At its sole discretion, VITEK may choose to either exchange a defective product or issue a merchandise credit towards future product purchases. Any replacement parts furnished in connection with this warranty shall be warranted for a period not to exceed the remaining balance of the original equipment warranty.

A Return Authorization number or "RA" number must be obtained prior to the return of any item for repair, replacement, or credit. VITEK requires that this "RA" number be clearly printed on the outside of the shipping carton to avoid refusal of said shipment. The Return Authorization number expires after 30 days. Products returned after the 30 day period will be subject to refusal. Shipping charges, if any, must be prepaid. A copy of the bill of sale (or invoice of purchase), together with a complete written explanation of the problem must accompany all returns.

Vitek makes no warranty or guarantee whatsoever with respect to products sold or purchased through unauthorized sales channels. Warranty support is available only if product is purchased through a Vitek Authorized Reseller.

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Product information

Brand : Vitek

Model : VT-PTZ220HD

Category : Security Camera