WD-1265FHD - Washing machine LG - Free user manual and instructions

USER MANUAL WD-1265FHD LG

Thank you for buying

LG Fully Automatic Washing machine.

Please read your owner's manual carefully, it provides

instructions on safe installation, use and maintenance.

Retain it for future reference.

Record the model and serial numbers of your washing machine.

Illustration showing six different washing and cleaning methods: toilet, washing machine, wash, rinse, and dishwasher.

Jumbo drum
LG's jumbo drum can wash about 40% more load than conventional washing machine. A bigger drum improves the wash performance.
■ More economical by Intelligent Wash System Intelligent Wash System detects the amount of load and water temperature, and then determines the optimum water level and washing time to minimize energy and water consumption.
■ Direct Drive System The advanced Brushless DC motor rotates the Drum directly without belt and pulley.
Child-Lock
The Child-Lock system has been used to prevent children from pressing any button to change the program during operation.
■ Low noise speed control system By sensing the amount of load and balance, it evenly distributes load to minimize the spinning noise level.
■ Auto Restart If the washing machine is turned off by a power failure, it will restart automatically from the position it stopped at adjusting accordingly.

Warnings....3

Specification 4

Installation....5

Care before washing....11

Adding detergent 12

Function 13

How to use washer 14

Maintenance 20

Troubleshooting guide 23

READ ALL INSTRUCTIONS BEFORE USE

For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions, including the following:

• Do not reach into the washer if the basket or agitator is moving.
• Do not install or store the washer where it will be exposed to the weather.
• Do not tamper with controls.
• Do not repair or replace any part of the washer or attempt any servicing unless specifically recommended in the user-maintenance instructions or published user-repair instructions that you understand and have the skills to carry out.
• Keep the area underneath and around your appliances free of combustible materials such as lint, paper, rags, chemicals, etc.
• Close supervision is necessary if this appliance is used by or near children. Do not allow children to play on, with, or inside this or any other appliance.
• Do not leave the washer door open. An open door could entice children to hang on the door or crawl inside the washer.

- Never reach into washer while it is moving. Wait until the drum has completely stopped.

• Do not wash or dry articles that have been

cleaned in, washed in, soaked in, or spotted with combustible or explosive substances (such as wax, oil, paint, gasoline, degreasers, dry-cleaning solvents, kerosene, etc.) which may ignite or explode.
• The laundry process can reduce the flame retardant of fabrics.
• To avoid such a result, carefully follow the garment manufacturer's wash and care instructions.
- Do not slam the washer door closed or try to force the door open when locked (Door Lock light ON). This could result in damage to the washer.
• To minimize the possibility of electric shock, unplug this appliance from the power supply or disconnect the washer at the household distribution panel by removing the fuse or switching off the circuit breaker before attempting any maintenance or cleaning.
- Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts including a damaged cord or plug.

SAVE THESE INSTRUCTIONS

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinance.

- Do not use an adapter or otherwise defeat the grounding plug.

• If you don't gave the proper outlet, consult an electrician.

- Do not use an adapter or otherwise defeat the grounding plug. - If you don't gave the proper outlet, consult an electrician.

WARNING: Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the appliance - if it does not fit the outlet, have a proper outlet installed by a qualified electrician.

Drawer (For detergent and fabric softener) Drain hose Drum Drain pump filter Drain plug Power plug • If the supply cord is damaged, it must be replaced by the manufacturer or its service agents or a similarly qualified person in order to avoid a hazard. Control panel Door Lower cover Leveling leg Lower cover cap

■ Name : Front loading washing machine
■ Power supply : 220-240V\~, 50Hz
■ Size : 600mm(W) × 600mm(D) × 850mm(H)
■ Weight : 65kg
■ Wash capacity : 7.0kg
■ Max. Watt : 2100W
■ Spin speed : No Spin/400/600/800/1000[WM-1060F(H)D] No Spin/400/800/1000/1200[WM-1260F(H)D/WM-1265F(H)D] No Spin/400/800/1000/1400[WM-1460F(H)D/WM-1465F(H)D]
■ Water consumption : 75 ℓ (10.7 ℓ / kg)
■ Permissible water pressure : 0.3-10kgf/cm³ (30-1000kPa)

* The appearance and specifications may be varied without notice to raise the units quality.

■ Accessories Inlet hose(1EA) ✉ Option : Hot/Cold(2EA) Spanner

Install or store where it will not be exposed to temperatures below freezing or exposed to the weather. Properly ground washer to conform with all governing codes and ordinances.

■ Transit bolts
The appliance is fitted with transit bolts to prevent internal damage during transport.
■ Removing transit bolts

Line drawing of a box containing an electrical outlet with internal components and arrows indicating flow (no text or symbols)

1 To prevent internal damage during transport, the special 4 bolts are locked. Before operating the washer, remove the bolts along with the rubber bungs.
- If they are not removed, it may cause heavy vibration, noise and malfunction.

Illustration of a hand inserting a device into a box, with no visible text or symbols.

1. Unscrew the 4 bolts with the spanner supplied.

Illustration of a hand inserting a plug into an electrical box with three pins inserted (no text or symbols)

3 Take out the 4 bolts along with the rubber bungs by slightly twisting the bung. Keep the 4 bolts and the spanner for future use.
- Whenever the appliance is transported, the transit bolts must be refitted.

cap

1. Close the holes with the caps supplied.

■ Installation place requirement

Drain Hose Washer Laundry Tub approx. 2cm

Level floor :

Allowable slope under entire washer is 1' Power outlet :

Must be within 1.5 meters of either side of location of washer. Do not overload the outlet with more than one appliance.

Additional Clearance :

For wall, door and floor modeling is required. (10cm : rear /2cm:right & left side)

Do not place or store laundry products on top of washer at any times.

They can damage the finish or controls.

Technical diagram of a kitchen appliance with labeled appliances and dimensions

■ BS Plug Safety Details (For U.K. User)

IMPORTANT

THE WIRES IN THIS MAINS LEAD ARE COLOURED IN ACCORDANCE WITH THE FOLLOWING CODE:

GREEN AND YELLOW: EARTH

BLUE: NEUTRA BROWN: LIVE

This appliance must be earthed

As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows:

The wire which is coloured Green and Yellow must be connected to the terminal in the plug which is marked with the letter E or by the earth symbol ( 12 ) or coloured Green or Green and Yellow.

The wire which is coloured Blue must be connected to the terminal which is marked with the letter N or coloured Black. The wire which is coloured Brown must be connected to the terminal which is marked with the letter L or coloured Red. If a 13 amp (BS 1363) plug is used, fit a 13 amp BS 1362 fuse.

■ Electrical connection

1 Do not use an extension cord or double adapter.
2. If the supply cord is damaged, it must be replaced by the manufacturer or its service agents or similarly qualified person in order to avoid a hazard.
3. Always unplug the machine and turn off the water supply after use.
4. Connect the machine to an earthed socket in accordance with current wiring regulations.
5. The appliance must be positioned so that the plug is easily accessible.
■ Washing Machine is to be connected to the water mains using new hose-sets and that old hose-sets should not be used.
■ Connecting water supply hose

Diagram illustrating a mechanical assembly with labeled parts including valve, rubber seal, and rubber sink.

▶Water supply pressure must be between 30kPa and 1000kPa (0.3\~10kg.f/cm²)
▶ Don't strip or crossthread when connecting Inlet hose to the valve.
▶If the water supply pressure is more than 1000kPa, a decompression device should be installed.
- Two rings are supplied with the water inlet hose in the valve connector in order to prevent water leaks.
- Check water tightness of washing machine connections by turning the tap completely on.
• Periodically check the condition of the hose and replace the hose if necessary.
• Make sure that there is no kink on the hose and that it is not crushed.

Cold Hot option Hot water tap Hot water tap Cold water tap

▶When your washer has two valve,
- The Inlet hose which has red connector is for the hot water tap.
- If the washer has two valves, the energy is saved by using hot valve.

■ Normal Tap without thread & screw type inlet hose

1. Unscrew the fixing screw to attach the tap.

1. Push the connector up till the rubber packing is in tight contact with the tap. Then tighten the 4 screws.

1. Push the water supply hose vertically upwards so that the rubber packing within in the hose can adhere completely to the tap and then tighten it by screwing it to the right.

■ Normal Tap without thread & one touch type inlet hose

1. Untighten the upper connector screw.

• In case the diameter of the tap is large remove the guide plate.

1. Push the upper connector up till the rubber packing is in tight contact with the tap. Then tighten the 4 screws.

- Turn the middle connector not to have water leaked.

• Make sure that the rubber seal is inside the hose connector.

1. Connect the water supply hose to the middle connector, pushing the plate down.

• To separate the water supply hose from the middle connector shut off the tap. Then pull the inlet hose down, pushing the plate down.

Used the horizontal tap Horizontal tap Extension tap Square tap

- Your machine comes with only cold water connection.

• Make sure that there are no kinks in the hose and that it is not crushed.

■ Installation of drain hose

100 cm 140 cm 100 cm 100 cm 100 cm

Line drawing of a kitchen sink with faucet and sink (no text or symbols)

• When installing the drain hose sink, secure it tightly with a string.
• Proper securing the drain hose will protect the floor from damage due to water leakage.

10. 100 cm 20. 740 cm 30. 105 cm 100 mm mm 100 cm

Laundry tub Hose Retainer 60° MAX 36' MIN Tie strap 60° MAX 36' MIN

• When installing the drain hose sink, secure it tightly with a string.
• Proper securing the drain hose will protect the floor from damage due to water leakage.

■ Level adjustment

Illustration of a single washing machine with a door and front panel (no text or symbols)

Leveling leg Higher Lower Leveling leg

1 Leveling a washer properly prevents excessive noise and vibration. Install the appliance on a solid and level floor surface, preferably in a corner of the room.

1. If the floor is uneven, adjust the leveling feet as required. (do not insert pieces of wood etc. under the feet) Make sure that all four feet are stable and resting on the floor and then check that the appliance is perfectly level. (use a spirit level)

* Diagonal Check When pushing down the edges of the washer top plate diagonally, the machine should not move an inch up and down at all. (Please, check both of two directions) If machine nods when pushing the machine top plate diagonally, adjust the legs again.

■ Caring before washing

1. Care Labels Look for a care label on your clothes. This will tell you about the fabric content of your garment and how it should be washed.

2. Sorting To get the best results, Sort clothes into loads that can be washed with the same wash cycle. Water temperature and spin speed and different fabrics need to be washed in different ways. Always sort dark colors from pale colors and whites. Wash separately as dye and lint transfer can occur causing discoloration of white etc. If possible, do not wash heavily soiled items with lightly soiled one.

Soil (Heavy, Normal, Light) Color (White, Lights, Darks) Lint (Lint producers, Collectors)

Separate clothes according to amount of soil. Separate white fabrics from colored fabrics. Wash lint producers and lint collectors separately.

Lint producers : Terry cloth, Chenille, Towel, Nappies Lint collectors : Synthetics, Corduroy, Permanent Press, Socks

3. Caring before loading

■ Combine large and small items in a load. Load large items first. Large items should not be more than half the total wash load. Do not wash single items. This may cause an out-of-balance load. Add one or two similar items.

Diagram illustrating three different types of road safety measures: wide cross, crosshair with circle, and hand-drawn tool.

- Check all the pockets to make sure that they are empty. Things such as nails, hair clip, matches, pens, coins and keys can damage both your washer and your clothes. - Close zippers, hook and strings to make sure that these items don't snag on other clothes. - Pre treat dirt and stains by brushing a little detergent dissolved in water onto stains like collars and cuffs to help shift dirt.

■ Adding detergent and fabric softener

1. The Dispenser Drawer Detargent for main wash (..../) Fabric softener (..../) Detargent for pre wash (..../)

- Main wash only u 📊

• Pre Wash + Main Wash U 📊. 📊

1. Adding Fabric Softener

• Do not exceed the maximum fill line. Overfilling can cause early dispensing the fabric softener which could stain clothes.
• Do not leave the fabric softener in the detergent drawer for more than 2 days. (Fabric softener could be harden)
• Softener will automatically be added during last rinse cycle.
• Do not open the drawer when water is supplied.

• Solvents(benzene, etc) are not allowable.
  Do not pour fabric softener directly on the dothes

• Detergent dosage

• The detergent should be used according to the instruction of the detergent manufacture.
• If detergent is used more than the recommended amount, too many suds occurs and this will decrease the washing result or cause heavy load to the motor. (Cause malfunction)
- Use powder detergent only for the front loading washer.
- Detergent usage may need to be adjusted for water temperature, water hardness, size and soil level of the load. For best results, avoid oversuding.

* Tips

Full load : according to manufacturer's recommendation. Part load : 3/4 of the normal amount. Minimum load : 1/2 of full load.

- Detergent is flushed from the dispenser at the beginning of the cycle.

■ Recommended courses according to the laundry type

Program	Fabric Type	Proper Temp. (Option)	Washing (Option)	Maximum Load	Water in Liter	Energy in kWh	Time in Minutes
Coloureds	Color fast garments (shirts, night dresses, pajamas...)and lightly soiled white cotton (underwear...)	40°C (Cold, 30°C, 60°C)	Main(+Pre)	Rating	75	0.47	119
Synthetic	Polyamide, Acrylic, Polyester	40°C (Cold, 30°C, 60°C)	Main(+Pre)	Less than 4.0 kg	55	0.39	119
Delicate	Delicate laundry easily damaged (silk, curtains...)	Cold (30°C, 40°C)	Main	Less than 3.0 kg	77	0.15	82
Wool	Machine washable woolens with pure new wool only	Cold (30°C, 40°C)	Main	Less than 2.0 kg	55	0.05	55
Rapid	Laundry type is the same in Coloureds and Synthetic.	Cold (30°C, 40°C)	Main	Rating	55	0.10	54
Whites	First check if laundry is machine washable. (white cotton, linen towels and sheets...)	95°C	Main(+Pre)	Rating	90	2.74	162
Whites-Eco	Laundry type is the same in Whites.	60°C	Main(+Pre)	Rating	70	1.13	173

* Pre Wash : For heavily soiled and protein-stained items.
* Water Temperature : Select the water temperature to the wash cycles. Always follow garment manufacturer's care label or instructions when laundering.

low to use washer

Coloureds Synthetic Delicate White-Eco Wool Rapid 18:00 Time Delay 1000 95°C 800 60 Rinse Hold 600 40 Pre Wash 400 30 Main Wash Normal No Spin Cold Start/ Pause Wash Rinse Spin Temp.

1. When using wash cycle of initial conditions

• To start push the Power button.
- Push the Start/Pause button.
- Initial condition

• Wash : Only main wash
• Rinse : 3 times
• Spin : 800 rpm
• Water temperature : 40°C

• Program : Coloureds

• Manual Selecting

• To start push the Power button.
- Select the conditions which you want to use, by pressing each button.

For selecting the each conditions, please
refer to the page15\~page19
- Push the Start/Pause button.

Coloured Whites-Eco Whites Synthetic Delicate Wool Rapid Start Pause 18:88 Low Dye 1400 1000 800 400 30 Super No Spin Cold Wash Rise Spin Temp. (1) (2) (3) (4) (5) (6) (7) (8) (9)

(1) Button : Power
(2) Dial : Programme
(3) Button : Start/Pause

(4) Button : Wash
(5) Child lock
(6) Button : Rinse

(7) Button : Time Delay
(8) Button : Spin
(9) Button : Water Temp.

Simple icon of a computer mouse with a circular button and 'Power' button (no text or symbols)

1. Power

2. Press the Power button to turn power on and off

3. To cancel to Time Delay function, it can be used also.

4. Initial Program

5. When the Power button is pushed, the washer is ready for Coloureds program. And the other initial conditions as follows.

6. So, if you want to advance into the washing cycle without selecting the program, just push Start/Pause button and then the washer will proceed.

Initial program

- Coloureds Program / Main wash / Normal Rinse/800 rpm / 40°C

- 7 programs are available according to the laundry type.

• Coloureds
• Synthetic
• Delicate
• Wool
• Rapid
• White
• Whites-Eco

1. Program

2. When Start/Pause button is pushed, Coloureds program is automatically selected.

3. By turning the Program dial, the program is selected in orders of "Coloureds U Synthetic U Delicate U Wool U Rapid U Whites U Whites-Eco".

Regarding to the laundry type for each program Please refer to the page13.

1. Course

2. Whites

3. Whites-Eco
4. Coloureds

5. Synthetic

6. Delicate

7. Wool
8. Rapid

Start Pause

1. Start

- This Start/Pause button is used wash cycle and others or pause the cycles.

2. Pause

• If temporary stop of wash cycle is needed, push "Start/Pause" button.
  • After the pause button is pressed, the power is turned off automatically 4 minutes later.

- Pre Wash

● Main Wash

Wash

• By pressing the Wash
  button, the wash type
  can be selected.
• Main Wash
• Pre + Main Wash

1. Main Wash

- Main Wash course is available for lightly or normally soiled laundry.

2. Pre + Main Wash

• if the laundry is heavily soiled, "Pre + Main Wash" course is effective.
  • Pre Wash is available in Coloureds, Whites, Whites-Eco and Synthetic program.

If lamp turns on, that function has been selected.

Wash
Rnse

If you want to lock all the buttons to prevent all the setting from a child or infirm persons, this function can be used.

1. Child lock

- Child lock can be set by pressing the Wash button and Rinse button simultaneously.

• Child lock is set, all buttons are inoperable.
  • To deactivate Child lock system, push Wash and Rinse button simultaneously again.

• If you want to change the program when Child lock is active,
  1 Press both Wash and Rinse together.
  2 Press the Start/Pause button.
• Change the desired program and press the Start/Pause button.

- The child lock can be set at any time and it is automatically canceled when operational errors occur or when the cycle ends. Also Child lock works when power is off.

● Rise Hold

• Super
Normal

Rnse

• By pressing the Rinse button, the Rinse type can be selected.
• Normal
• Super
• Normal + Rinse Hold
• Super + Rinse Hold

1. Normal

• Coloureds / Whites / Whites-Eco / Synthetic / Delicate performs 3 times of Rinse
• Rapid / Wool performs 2 times of Rinse

2. Super

• Normal + 1 more rinse time.
- Use the Super rinse when additional rinsing is desired to remove excess dirt and detergent soiled loads.

3. Rinse Hold

• If you desire to leave fabrics in the machine without spinning after rinse to prevent them from getting wrinkled, you may select rinse hold by pressing the Rinse button.
To drain and spin, press the Rinse button or Start/Pause button to turn off the rinse hold lamp.

If lamp turns on, that function has been selected.

1. Time Delay

Preparing washing before starting "Time Delay"

• Turn on the water tap.
• Load laundry and close the door.
• Place the detergent and fabric softener in the drawer.

• How to set "Time Delay"

• Push Power button.
• Turn the Programme dial to select the program you require.
• Push Time Delay button and set the desired time.

• Push the Start/Pause button. (":" blinks.)

• If Time Delay button is pushed, "3:00" is displayed. The maximum delayed time is 19:00 hours and the minimum time is 3:00 hours.
  • Each pushing button advances time delay by one hour.

• To cancel the time delay, push the Power button.
• Time Delay is 'expected time' from the present to the completion of washing cycle or selected process (Wash, Rinse, Spin).
• According to the condition of water supply and temperature, the delayed time and the actual washing time may vary.

[WM-1060F(H)D]

WM-1260F(H)D

[WM-1460F(H)D]

1265F(H)D] 1465F(H)D]

- By pushing the Spin button, the can be chosen.

[WM-1060F(H)D] [WM-1260F(H)D/ [WM-1460F(H)D/

1265F(II)D] 1465F(II)D]

• No Spin - No Spin - No S
  -400 -400 -400
  -600 -800 -800
  -800 -1000 -1000
  -1000 -1200 -1400

1. Spin selection

• Spin rpm is available according to the program as follows.
• Coloureds 800U 1000U (1200)U (1400)U No Spinu 400U (600)
• Whites/Whites-Eco 800U 1000U (1200)U (1400)U No Spinu 400U (600)
• Rapid 800U 1000U (1200)U (1400)U No SpinU 400U (600)
• Synthetic 800U 1000U (1200)U (1400)U No Spinu 400U (600)
• Wool / Delicate 600t No Spinu 400 [WM-1060F(H)D] 800t No Spinu 400 [WM-1260F(H)D/1265F(H)D/1460F(H)D/1465F(H)D]
• In Wool/Delicate course, even though the lamp blink is 800rpm, actual speed is 600rpm for prevent laundry damage.

2. No spin

- If no spin is selected, the washer stops after draining water.

If lamp turns on, that function has been selected.

• By pushing the Temp button, the water temperature can be selected.
• Cold
• 30°C / 40°C / 60°C / 95°C

1. Water Temperature

• Water temperature can be selected as below according to the program.
- Coloureds & Synthetic 40°C U 60°C U Cold U 30°C
- Whites 95°C
- Whites-Eco 60°C
- Rapid & Wool & Delicate Cold U 30°C U 40°C

Selected temperature's lamp turns on.

For the more detailed information, please refer to the page13.

1. Special function display

• When child lock is selected, the "CL" is displayed.
• When time delay is selected, it shows the remaining times to finish the selected program.

2. Self diagnose display

- If the washer has a trouble, the trouble type is displayed.

"PE": Sensing water pressure is error
"EE": Problem of overfilling water
"dE": Door is not closed
"LE": Over load in motor
“CE”: Over load in motor
“I E”: Water inlet trouble
"OE": Drainage trouble
"UE": Imbalance trouble
“E E ”: Water temperature trouble

If this error letters are displayed, please refer to the troubleshooting page23 and follow the guide.

3. Completion of washing

- When washing cycle is completed, "End" is displayed on the "Multi display".

4. Time left

• During washing cycle, the remaining washing time is displayed.

• Recommended program by manufacturer.

• Coloureds : around 1 hour and 59 minutes

• Synthetic : around 1 hour and 59 minutes
• Delicate : around 1 hour and 22 minutes
• Wool : around 55 minutes
• Rapid :around 54 minutes
• Whites : around 2 hours and 42 minutes

• Whites-Eco : around 2 hours and 53 minutes

• The washing time may vary by the amount of laundry, water tap pressure, water temperature and other using conditions.

• If the imbalance is detected or if the suds removing program works, the wash time shall be increased than the expected time. (Max. increasing time is 45 minutes.)

aintenance

* Before cleaning the washer interior, unplug the electrical power cord to avoid electrical shock to avoid electrical shock hazards.

■ The water inlet filter

• * IE " error message blink on the control panel because water does not enter the detergent drawer.
• If your water is very hard or contains traces of lime deposit, the water inlet filter may become clogged.
  It is therefore a good idea to clean it from time to time.

1 Turn off the water tap.

2 Unscrew the water inlet hose.

3 Clean the filter using a hard bristle brush.

1. Tighten up the inlet hose.

■ The drain pump filter

* The drain filter collects threads and small objects left in the laundry.
Check regularly that the filter is clean to ensure smooth running of your machine.

▲ CAUTION First drain it using the drain hose and then open the pump filter to remove whatever may have stopped it up.

1 Open the lower cover cap (①) by using coin. Turn the drain plug (②) to pull out the hose.

1. Unplug the drain plug (2), allowing the water to flow out. At this time use a vessel to prevent water flowing on to the floor. If the water does not flow any more, turn the pump filter (3) open to the left.

3 Take out any foreign material from the pump filter (3). After cleaning, turn the pump filter (3) clockwise and insert the drain plug (2) to the original place. close the lower cover cap.

aintenance

■ Dispenser drawer

* After a while detergents and fabric softeners leave a deposit in the drawer.
- It should be cleaned from time to time with a jet of running water.
- It necessary it can be removed completely from the machine by pressing the catch downward and by pulling it out.
• To facilitate cleaning, the upper part of the fabric softener compartment can be removed.

Three-step diagram showing hand positioning and cleaning process: press, surface, and container (no text or symbols)

■ The drawer recess

* Detergent can also accumulate inside the recess which should be cleaned occasionally with an old toothbrush.
- Once you have finished cleaning, replace the drawer and run a rinse cycle without laundry.

Line drawing of a hand holding a pen inserted into a drawer (no text or symbols)

aintenance

■ Cleaning your washer

1. Exterior

Proper care of your washer can extend its life.

The outside of the machine can be cleaned with warm water and a neutral non abrasive household detergent.

Immediately wipe off any spills. Wipe with damp cloth.

Try not to hit surface with sharp objects.

* IMPORTANT: Do not use methylated spirit, diluents or similar products.

2. Interior

Dry around the washer door opening, flexible gasket and door glass. These areas should always be clean to ensure a water tight seal.

Run washer through a complete cycle using hot water.

Repeat process if necessary.

Remove hard water deposits using only cleaners labeled as washer safe.

■ Winterizing instructions

If the washer is stored in an area where freezing can occur or moved in freezing temperatures, follow these winterizing instructions to prevent damage to the washer:

1. Turn off water supply tap.
2. Disconnect hoses from water supply and drain water from hoses.
3. Plug electrical cord into a properly grounded electrical outlet.
4. Add 1gallon(3.8L) nontoxic recreational vehicle(RV) antifreeze to empty wash drum. Close door.
5. Set spin cycle and let washer spin for 1 minute to drain out all water. Not all of the RV antifreeze will be expelled.
6. Unplug electrical power cord, dry drum interior, and close door.
7. Remove dispenser drawer. Drain any water in compartments and dry compartments. Replace drawer.
8. Store washer in an upright position.
9. To remove antifreeze from washer after storage, run empty washer through a complete cycle using detergent. Do not add wash load.

roubleshooting guide

* This washing machine is equipped with automatic safety functions which detect and diagnose faults at an early stage and react appropriately When the machine does not function properly or does not function at all, check the following points before you call the Service Department.

Symptom	Possible Cause	Solution
Rattling and clanking noise	·Foreign objects such as coins or safety pins maybe in drum or pump.	Stop washer and check drum and drain filter.If noise continues after washer is restarted, call your authorized servicer.
Thumping sound	·Heavy wash loads may produce a thumping sound. This is usually normal.	If sound continues, washer is probably out of balance. Stop and redistribute wash load.
Vibrating noise	·Have all the transit bolts and packing been removed?·Are all the feet resting firmly on the ground?	If it have not removed during installation. See Installation for removing transit bolts.Wash load unevenly distributed in drum. Stop washer and rearrange wash load.
Water leaks.	·Fill hose connection is loose at tap or washer.	Check and tighten hose connections.
	·House drain pipes are clogged.	Unclog drain pipe. Contact plumber if necessary.
Oversudsing		Too much detergent or unsuitable detergent? The formation of foam can cause water leaks.
Water does not enter washer or it enters slowly	·Water supply it not adequate in area.	Check another tap in the house.
	·Water supply tap is not completely open.	Fully open tap.
	·Water inlet hose are kinked.	Straighten hose.
	·The filter of the inlet hose clogged.	Check the filter of the inlet hose.
Water in the washer does not drain or drains slowly.	·Drain hose is kinked or clogged.	Clean and straighten the drain hose.
	·The drain filter is clogged.	Clean the drain filter.

roubleshooting guide

Symptom	Possible Cause	Solution
Washer does not start	Electrical power cord may not be plugged in or connection may be loose.House fuse blown, circuit breaker tripped,or a power outage has occurred.Water supply tap is not turned on.	Make sure plug fits tightly in wall outlet.Reset circuit breaker or replace fuse.Do not increase fuse capacity.If problem is a circuit overload, have it corrected by a qualified electrician.Turn on water supply tap.
Washer won't spin	Check that the door is firmly shut.	Close the door and press the Start/Pause button. After pressing the Start/Pause button, it may take a few moments before the clothes washer begins to spin. The door must lock before spin can be achieved.
Door does not open		If it turn on, the door can not be opened for safety.Wait one or two minutes before opening the door to give the electric locking mechanism time to release it.
Wash cycle time delayed		The washing time may vary by the amount of laundry, water tap pressure, water temperature and other using conditions.If the imbalance is detected or if the suds removing program works, the wash time shall be increased than the expected time.

roubleshooting guide

Symptom	Possible Cause	Solution
	·Water supply it not adequate in area. ·Water supply taps are not completely open. ·Water inlet hose are kinked. ·The filter of the inlet hose clogged.	Check another tap in the house. Fully open tap. Straighten hose. Check the filter of the inlet hose.
	·Drain hose is kinked or clogged. ·The drain filter is clogged.	Clean and straighten the drain hose. Clean the drain filter.
	·Load is too small. ·Load is out of balance. ·The appliance has an imbalance detection and correction system. If individual heavy articles are loaded bath mat, both robe, etc. this system may stop spinning or even interrupt the spin cycle altogether, if the imbalance is too great even after several spin starts. ·If the laundry is still too wet at the end of the cycle, add smaller articles of laundry to balance the load and repeat the spin cycle.	Add 1 or 2 similar items to help balance the load. Rearrange load to allow proper spinning
	·Is the door opened?	Close the door. * If "dE" is not released, call for service.
		Unplug the power plug and call for service.
	·If the water overfills due to the faulty water valve, you will get "FE" display.	Close the water tap. Unplug the power plug. Call for service.
	·"PE" is displayed if the water level sensor malfunction.
	·Over load in motor.
	·Over load in motor.

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