SG-20128WD - Washing machine LG - Free user manual and instructions

USER MANUAL SG-20128WD LG

1. Material, printing and exterior size are refer to work tables.
2. Printing, text size and line are based on LG design film.
3. Exterier size on the drawing is cutting line.
4. Before product controlled by criteria sample.
5. The part should not contain prohibited substances(Pb,Cd,Hg,Cr+6,PBB,PBDE) and details should comply with LG standard of LG(63)-A-5501-34

TRIG.		UNIT SCALEm	N/S	TITLE	MANUAL,OWNER'S
MODELING		REVIEWED DESIGNED APPROVED			DRUM-EXPORT	1/1
	주연수전 17.08.21.17	종류이감 전용품식 08.21.17.08.2117.08.21
LG 전자 (주) LG Electronics Inc.			RELATED DWG.	CWG. No.	MFL69962017

PDF	DR COMPLETED도면 DR 완료
ILLUSTRATOR	완료일:

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注:	REVISION DESCRIPTION		REF. NO REF. NO.	CATE	APPROVED BY PREPARED BY
	材料来源	A股代码	B股代码	A股号

OWNER'S MANUAL

WASHING MACHINE

Before beginning installation, read these instructions carefully. This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference.

EN ENGLISH

F1208CWT

SG-20128WD

MFL69962017

Rev.00_082117

TABLE OF CONTENTS

This manual may contain images or content different from the model you purchased.

This manual is subject to revision by the manufacturer.

SAFETY INSTRUCTIONS ....4

IMPORTANT SAFETY INSTRUCTIONS....4

INSTALLATION ....10

Parts 10

Accessories 10

Specifications 11

Installation Place Requirements.... 12

Unpacking and Removing Transit Bolts....13

Using Anti-Slip Sheets (Optional) 14

Wooden Floors (Suspended Floors)....14

Leveling the Appliance.... 15

Connecting the Water Supply Hose.... 15

Installing the Drain Hose 18

OPERATION 19

Using the Washing Machine.... 19

Sorting Laundry 20

Adding Cleaning Products 21

Control Panel 23

Programme Table 24

Option Programme 29

Dry (33) 33

SMART FUNCTIONS 35

Using Smart ThinQ Application.... 35

Using Smart Diagnosis™ 37

MAINTENANCE....38

Cleaning Your Washing Machine....38

Cleaning the Water Inlet Filter 38

Cleaning the Drain Pump Filter 39

Cleaning the Dispenser Drawer.... 40

Tub Clean (Optional) 40

Caution on Freezing During Winter 41

TROUBLESHOOTING 43

Diagnosing Problems 43

Error Messages 46

WARRANTY......48

The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance.

The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.

This symbol is displayed to indicate matters and operations that can cause risk. Read the part with this symbol carefully and follow the instructions in order to avoid risk.

WARNING

This indicates that the failure to follow the instructions can cause serious injury or death.

CAUTION

This indicates that the failure to follow the instructions can cause the minor injury or damage to the product.

IMPORTANT SAFETY INSTRUCTIONS

WARNING

To reduce the risk of explosion, fire, death, electric shock, injury or scalding to persons when using this product, follow basic precautions, including the following:

Children in the Household

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

For use in Europe:

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

Children of less than 3 years should be kept away unless continuously supervised.

Installation

• Never attempt to operate the appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
• This appliance should only be transported by two or more people holding the appliance securely.
• Do not install the appliance in a damp and dusty place. Do not install or store the appliance in any outdoor area, or any area that is subject to weathering conditions such as direct sunlight, wind, or rain or temperatures below freezing.
• Tighten the drain hose to avoid separation.
• If the power cord is damaged or the hole of the socket outlet is loose, do not use the power cord and contact an authorized service centre.

• Do not plug multiple socket outlets, an extension power cable or adapter with this appliance.

• This appliance must not be installed behind a lockable door, a sliding door or a door with a hinge on the opposite side to that of the appliance, in such a way that a full opening of the appliance door is restricted.

• This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
• This appliance is equipped with a power cord having an equipment-grounding conductor and a grounding power plug. The power plug must be plugged into an appropriate socket outlet that is installed and grounded in accordance with all local codes and ordinances.
• Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt as to whether the appliance is properly grounded.
• Do not modify the power plug provided with the appliance. If it does not fit the outlet, have a proper outlet installed by a qualified electrician.

Operation

• Do not attempt to separate any panels or disassemble the appliance. Do not apply any sharp objects to the control panel in order to operate the appliance.

• Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this Owner's Manual. Use only authorized factory parts.

• Do not put animals, such as pets into the appliance.

• Keep the area underneath and around the appliance free of combustible materials such as lint, paper, rags, chemicals, etc.
• Do not leave the appliance door open. Children may hang on the door or crawl inside the appliance, causing damage or injury.
• Use new hose or hose-set supplied with the appliance. Reusing old hoses can cause a water leak and subsequent property damage.
• Do not put in, wash or dry articles that have been cleaned in, washed in, soaked in, or spotted with combustible or explosive substances (such as waxes, wax removers, oil, paint, gasoline, degreasers, drycleaning solvents, kerosene, petrol, spot removers, turpentine, vegetable oil, cooking oil, acetone, alcohol, etc.). Improper use can cause fire or explosion.

- Never reach into the appliance while it is operating. Wait until the drum has completely stopped.

- In case of flood, disconnect the power plug and contact the LG Electronics customer information centre.

- Do not push down the door excessively, when the appliance door is open.

- Do not touch the door during a high temperature programme.

- Do not use flammable gas and combustible substances (benzene, gasoline, thinner, petroleum, alcohol, etc.) near the appliance.

- If the drain hose or inlet hose is frozen during winter, use it only after thawing.

- Keep all washing detergents, softener and bleach away from children.

• Do not touch the power plug or the appliance controls with wet hands.
• Do not bend the power cable excessively or place a heavy object on it.
• Do not wash rugs, mats, shoes or pet blankets, or any other items other than clothes or sheets, in this machine.
• This appliance must only be used for domestic household purposes and should not be used in mobile applications.
• If there is a gas leakage (isobutane, propane, natural gas, etc.), do not touch the appliance or power plug and ventilate the area immediately.

Technical Safety for Using the Dryer

- Do not dry unwashed items in the appliance.

- Items that have been soiled with substances such as cooking oil, vegetable oil, acetone, alcohol, petroleum, kerosene, spot removers, turpentine, waxes and wax removers should be washed in hot water with an extra amount of detergent before being dried in the appliance.

- Never stop the appliance before the end of the drying cycle unless all items are quickly removed and spread out so that the heat is dissipated.

- Items such as foam rubber (latex foam), shower caps, waterproof textiles, rubber backed articles and clothes or pillows fitted with foam rubber pads should not be dried in the appliance.

- Fabric softeners, or similar products, should be used as specified by the fabric softener instructions.

- Remove all objects from pockets such as lighters and matches.

- The appliance is not to be used if industrial chemicals have been used for cleaning.

Maintenance

• Securely plug the power plug in the socket outlet after completely removing any moisture and dust.
• Disconnect the appliance from the power supply before cleaning the appliance. Setting the controls to the OFF or stand by position does not disconnect this appliance from the power supply.
• Do not spray water inside or outside the appliance to clean it.
• Never unplug the appliance by pulling on the power cable. Always grip the power plug firmly and pull straight out from the socket outlet.

Disposal

• Before discarding an old appliance, unplug it. Cut off the cable directly behind the appliance to prevent misuse.
• Dispose of all packaging materials (such as plastic bags and styrofoam) away from children. The packaging materials can cause suffocation.
• Remove the door before disposing of or discarding this appliance to avoid the danger of children or small animals getting trapped inside.

Parts

Technical diagram of a washing machine with numbered parts for identification and assembly reference.

① Transit bolts
② Power plug
③ Drawer
4 Control panel
5 Drum
6 Door
7 Drain hose
8 Drain plug
9 Drain pump filter
10 Cover cap (Location may vary depending on products)
11 Adjustable feet
12 Power button

Accessories

Cold supply hose (1 EA) (Option: Hot (1 EA))

Spanner Caps for covering transit bolt holes (Optional)

Anti-slip sheets (2 EA) (Optional)

Elbow bracket for securing drain hose (Optional)

Tie strap (Optional)

Stacking holder, Screws (3 EA) (Optional)*

- * : Save these accessories for future use. These accessories will be used for stacking with Pedestal washing machine. Refer to the owner's manual for Pedestal washing machine for Installation.

Specifications

Model	F1208CWTSG-20128WD
Wash Capacity 12 kg (Wash) / 8 kg (Dry)
Power Supply 220-240 V~, 50 Hz
Size 600 mm (W) x 610 mm (D) x 850 mm (H)
Product Weight 76 kg
Permissible Water pressure 0.1 - 1.0 MPa (1.0 - 10.0 kgf / cm2)

• Appearance and specifications may change without notice to improve the quality of the product.
• No further backflow protection required for connection to the water supply.

Installation Place Requirements

Location

0.5 cm 2 cm10 cm 2 cm

Level floor : Allowable slope under the entire appliance is 1°.

Power outlet : Must be within 1 meter of either side of the location of the appliance.

- Do not overload the outlet with more than one appliance.

Additional Clearance : For the wall, 10 cm: rear/2 cm: right & left side

- Do not place or store laundry products on top of the appliance at any time. These products may damage the finish or controls.

WARNING

- The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

Positioning

• Install the appliance on a flat hard floor.
- Make sure that air circulation around the appliance is not impeded by carpets, rugs, etc.
- Never try to correct any unevenness in the floor with pieces of wood, cardboard or similar materials under the appliance.

• If it is impossible to avoid positioning the appliance next to a gas cooker or coal burning stove, an insulation (85x60 cm) covered with aluminum foil on the side facing the cooker or stove must be inserted between the two appliances.
• Do not install the appliance in rooms where freezing temperatures may occur. Frozen hoses may burst under pressure. The reliability of the electronic control unit may be impaired at temperatures below freezing point.
• Ensure that when the appliance is installed, it is easily accessible for an engineer in the event of a breakdown.
• With the appliance installed, adjust all four feet using the transit bolt spanner provided to ensure the appliance is stable, and a clearance of approximately 5 mm is left between the top of the appliance and the underside of any worktop
• If the appliance is delivered in winter and temperatures are below freezing, place the appliance at room temperature for a few hours before putting it into operation.

WARNING

- This equipment is not designed for maritime use or for use in mobile installations such as caravans, aircraft etc.

Electrical Connection

• Do not use an extension cord or double adapter.
• Always unplug the appliance and turn off the water supply after use.
• Connect the appliance to an earthed socket in accordance with current wiring regulations.
• The appliance must be positioned so that the plug is easily accessible.
• Repairs to the appliance must only be carried out by qualified personnel. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local service centre.

Unpacking and Removing Transit Bolts

1 Lift the appliance off the foam base.

- After removing the carton and shipping material, lift the appliance off the foam base. Make sure the tub support comes off with the base and is not stuck to the bottom of the appliance.

- If you must lay the appliance down to remove the carton base, always protect the side of the appliance and lay it carefully on its side. Do not lay the appliance on its front or back.

Line drawing of a washing machine with an electrical outlet, showing airflow direction (no text or symbols)

Tub Support Carton (Optional) base

2 Remove the bolt assemblies.

- Starting with the bottom two transit bolts, use the spanner (included) to fully loosen all transit bolts by turning them counterclockwise. Remove the bolt assemblies by wiggling them slightly while pulling them out.

Diagram illustrating a hand using a wrench to interact with a device, showing tool placement and component insertion.

3 Install the hole caps.

- Locate the hole caps included in the accessory pack or attached on the back.

Cap

NOTE

- Save the bolt assemblies for future use. To prevent damage to internal components, Do not transport the washing machine without reinstalling the transit bolts.

- Failure to remove transit bolts and retainers may cause severe vibration and noise, which can lead to permanent damage to the washing machine. The cord is secured to the back of the washing machine with a transit bolt to help prevent operation with transit bolts in place.

Using Anti-Slip Sheets (Optional)

If you install the appliance on a slippery surface, it may move because of excessive vibration. Incorrect leveling may cause malfunction through noise and vibration. If this occurs, install the anti-slip sheets under the leveling feet and adjust the level.

1 Clean the floor to attach the anti-slip sheets.

- Use a dry rag to remove and clean foreign objects and moisture. If moisture remains, the anti-slip sheets may slip.

2 Adjust the level after placing the appliance in the installation area.

3 Place the adhesive side of the anti-slip sheets on the floor.

- It is most effective to install the anti-slip sheets under the front legs. If it is difficult to place the pads under the front legs, place them under the back legs.

This side up A B Adhesive side

4 Ensure the appliance is level.

- Push or rock the top edges of the appliance gently to make sure that the appliance does not rock. If the appliance rocks, level the appliance again.

NOTE

- You can obtain anti-slip sheets from the LG Service Centre.

Wooden Floors (Suspended Floors)

- Wooden floors are particularly susceptible to vibration. - To prevent vibration we recommend you place rubber cups at least 15mm thick of the each foot of the appliance, secured to at least two floor beams with screws.

Rubber Cup

• If possible install the appliance in one of the corners of the room, where the floor is more stable.
  • Fit the rubber cups to reduce vibration.

NOTE

• Proper placement and leveling of the washing machine will ensure long, regular, and reliable operation.
• The washing machine must be 100% horizontal and stand firmly in position.
• It must not 'Seesaw' across corners under the load.
• The installation surface must be clean, free from floor wax and other lubricant coatings.
• Do not let the feet of the washing machine get wet. Failure to do so may cause vibration or noise.
• You can obtain rubber cups (p/no.4620ER4002B) from the LG Service Centre.

Leveling the Appliance

If the floor is uneven, turn the adjustable feet as required (Do not insert pieces of wood etc. under the feet). Make sure that all four feet are stable and resting on the floor and then check that the appliance is perfectly level (Use a spirit level).

- Once the appliance is level, tighten the lock nuts up towards the base of the appliance. All lock nuts must be tightened.

Raise Lower Lock nut Tighten all 4 lock nuts securely

Diagonal Check

- When pushing down the edges of the top plate diagonally, the appliance should not move up and down at all (check both directions). If the appliance rocks when pushing the machine top plate diagonally, adjust the feet again.

NOTE

• Timber or suspended type flooring may contribute to excessive vibration and unbalance.
• If the washing machine is installed on a raised platform, it must be securely fastened in order to eliminate the risk of falling off.

Connecting the Water Supply Hose

• Water pressure must be between 0.1 MPa and 1.0 MPa (1.0–10.0 kgf/cm²).
• Do not strip or crossthread when connecting supply hose to the valve.
• If the water pressure is more than 1.0 MPa, a decompression device should be installed.
• Periodically check the condition of the hose and replace the hose if necessary.

Checking the Rubber Seal on the Water Supply Hose

Two rubber seals are supplied with the water inlet hoses. They are used for preventing water leaks. Make sure the connection to taps is sufficiently tight.

Hose connector Rubber seal

Hose connector Rubber seal

Connecting Hose to Water Tap

Connecting Screw-Type Hose to Tap with Thread

Screw the hose connector onto the water supply tap.

Diagram of a faucet with a valve and pipe fitting, showing fluid flow direction (no text or symbols)

Connecting Screw-Type Hose to Tap Without Thread

1 Loose the four fixing screws.

Upper connector Rubber seal Fixing screw

2 Remove the guide plate if the tap is too large to fit the adapter.

Guide plate

3 Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection. Tighten the four fixing screws.

Simple line drawing of a faucet with a handle and valve (no text or symbols)

4 Push the supply hose vertically upwards so that the rubber seal within the hose can adhere completely to the tap and then tighten it by screwing it to the right.

Plate Supply hose

Connecting One Touch Type Hose to Tap Without Thread

1 Unscrew the adapter ring plate and loose the four fixing screws.

Ring plate

2 Remove the guide plate if the tap is too large to fit the adapter.

Guide plate

3 Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection. Tighten the four fixing screws and the adapter ring plate.

Line drawing of a faucet with a valve and screwdriver, showing fluid flow direction (no text or symbols)

4 Pull the connector latch plate down, push the supply hose onto the adapter, and release the connector latch plate. Make sure the adapter locks into place.

Latch plate

NOTE

- Before connecting the supply hose to the water tap, turn on the water tap to flush out foreign substances (dirt, sand, sawdust, and etc.) in the water lines. Let the water drain into a bucket, and check the water temperature.

Connecting Hose to Appliance

Attach the hot water line to the hot water supply on the back of the washer. Attach the cold water line to the cold water supply on the back of the washer.

Cold water supply 1 2 Hot water supply

NOTE

• After completing connection, if water leaks from the hose, repeat the same steps. Use the most conventional type of tap for the water supply. In case the tap is square or too big, remove the guide plate before inserting the tap into the adaptor.

Using the Horizontal Tap Horizontal tap

Extension tap

Illustration of a hand holding a faucet with a no-smoking symbol (no text or numbers present)

Square tap

Installing the Drain Hose

• The drain hose should not be placed higher than 100 cm above the floor. Water in the appliance may not drain or may drain slowly.
  • Securing the drain hose correctly will protect the floor from damage due to water leakage.
• If the drain hose is too long, do not force it back into the appliance. This will cause abnormal noise.

~ 145 cm ~ 100 cm ~ 105 cm max. 100 cm

• When installing the drain hose to a sink, secure it tightly with string.
  • Securing the drain hose correctly will protect the floor from damage due to water leakage.

Line drawing of a kitchen sink with faucet and chain (no text or symbols)

Laundry tub Hose retainer max. 100 cm Tie strap max. 100 cm

Using the Washing Machine

Before the first wash, select a washing programme, allow the washing machine to wash without clothing. This will remove residue and water from the drum that may have been left during manufacturing.

1 Sort laundry and load items.

- Sort laundry by fabric type, soil level, colour and load size as needed. Open the door and load items into the washing machine.

Diagram showing a washing machine with labeled parts and directional arrows indicating motion or movement.

2 Add cleaning products and/or detergent and softener.

- Add the proper amount of detergent to the detergent dispenser drawer. If desired, add bleach or fabric softener to the appropriate areas of the dispenser.

Line drawing of a kitchen appliance with a cup pouring liquid into a container (no text or symbols)

3 Turn on the washing machine.

- Press the Power button to turn on the washing machine.

Two hand icons pointing at circular buttons with a plus sign, no text or symbols present

4 Choose the desired washing cycle.

- Press the cycle button repeatedly or turn the cycle selector knob until the desired cycle is selected.

Diagram of a circular mechanical component with two curved arrows indicating rotational motion (no text or symbols)

5 Begin cycle.

- Press the Start/Pause button to begin the cycle. The washing machine will agitate briefly without water to measure the weight of the load. If the Start/Pause button is not pressed within 5 minutes, the washing machine will shut off and all settings will be lost.

6 End of cycle.

- When the cycle is finished, a melody will sound. Immediately remove your clothing from the washing machine to reduce wrinkling. Check around the door seal when removing the load for small items that may be caught in the seal.

NOTE

- The button cannot be recognized when the door is open. Press again after closing the door.

Line drawing of a washing machine with a hand operating the wheel (no text or symbols)

Line drawing of a washing machine with a hand operating the top button (no text or symbols)

Sorting Laundry

1 Look for a care label on your clothes.

• This will tell you about the fabric content of your garment and how it should be washed.
  • Symbols on the care labels.

30C 40C 50C 60C 70C 95C Normal machine wash Permanent press Delicate Hand wash Do not wash

Wash temperature

2 Sorting laundry.

• To get the best results, sort clothes into loads that can be washed with the same wash cycle.
• Different fabrics need to be washed at varying temperatures and spin speeds.

• Always sort dark colours from pale colours and whites. Wash separately as dye and lint transfer can occur causing discolouration of white and pale garments. If possible, do not wash heavily soiled items with lightly soiled ones.

• Soil (Heavy, Normal, Light) :
  Separate clothes according to amount of soil.

• Colour (White, Lights, Darks):
  Separate white fabrics from coloured fabrics.
• Lint (Lint producers, Collectors): Wash lint producers and lint collectors separately.

3 Caring before loading.

• Combine large and small items in a load. Load large items first.
• Large items should not be more than half the total wash load. Do not wash single items. This may cause an unbalanced load. Add one or two similar items.

- Check all pockets to make sure that they are empty. Items such as nails, hair clips, matches, pens, coins and keys can damage both your washing machine and your clothes.

Diagram illustrating a mechanical or electrical component with labeled parts and directional arrows indicating motion or assembly.

• Close zippers, hooks and strings to make sure that these items don't snag on other clothes.
• Pre-treat dirt and stains by brushing a small amount of detergent dissolved water onto stains to help lift dirt.

CAUTION

- Check inside the drum and remove any items from a previous wash.

Adding Cleaning Products Detergent Dosage

• Detergent should be used according to the instruction of the detergent manufacturer and selected according to type, colour, soiling of the fabric and washing temperature.
• If too much detergent is used, too many suds can occur and this will result in poor washing results or cause heavy load to the motor.
• If you wish to use liquid detergent follow the guidelines provided by the detergent manufacturer.
• You can pour liquid detergent directly into the main detergent drawer if you are starting the cycle immediately.
• Do not use liquid detergent if you are using Time delay, or if you have selected Pre Wash, as the liquid may harden.
• If too many suds occur, reduce the detergent amount.
• Detergent usage may need to be adjusted for water temperature, water hardness, size and soil level of the load. For best results, avoid oversudsing.
  • Refer to the label of the clothes, before choosing the detergent and water temperature.
• When using the washing machine, use designated detergent for each type of clothing only:

– General powdered detergents for all types of fabric

– Powdered detergents for delicate fabric

– Liquid detergents for all types of fabric or designated detergents only for wool

• For better washing performance and whitening, use detergent with the general powdered bleach.
• Detergent is flushed from the dispenser at the beginning of the cycle.

NOTE

• Do not let the detergent harden. Doing so may lead to blockages, poor rinse performance or odour.
  Full load : According to manufacturer's recommendation.
  • Part load : 3/4 of the normal amount
  • Minimum load : 1/2 of full load

Adding Detergent and Fabric Softener

Adding Detergent

• Main wash only
• Pre wash+Main wash→ · ↙

NOTE

• Too much detergent, bleach or softener may cause an overflow.
• Be sure to use the appropriate amount of detergent.

Adding Fabric Softener

- Do not exceed the maximum fill line. Overfilling can cause early dispensing of the fabric softener, which may stain clothes. Close the dispenser drawer slowly.

(SOFTENER MAG)

• Do not leave the fabric softener in the detergent drawer for more than 2 days (Fabric softener may harden).
• Softener will automatically be added during the last rinse cycle.
• Do not open the drawer when water is being supplied.
• Solvents (benzene, etc.) must not be used.

NOTE

- Do not pour fabric softener directly on the clothes.

Adding Water Softener

• A water softener, such as anti-limescale (e.g. Calgon) can be used to cut down on the use of detergent in extremely hard water areas. Dispense according to the amount specified on the packaging. First add detergent and then the water softener.
• Use the quantity of detergent required for soft water.

Line drawing of a hand placing a button into a container with labeled compartments (no text or symbols)

Using Tablet

1 Open the door and put tablets into the drum.

Illustration of a washing machine with a magnifying glass and a black arrow pointing to it, next to three coin blocks (no text or symbols)

2 Load the laundry into the drum and close the door.

Illustration of a washing machine with a circular lid and arrow indicating clothing transfer (no text or symbols)

Control Panel

STEAM CYCLE Cotton | Allergy Care Cotton+ | Steam Refresh Mixed Fabric | Outdoor Easy Care | Gentle Care Wool | Wash+Dry( ) Quick 30 | Download Cycle Daily | Special 4 18:00 A 2 Light Heavy Soil Cold B Temp. Dry 18:00 C Spin Remote * Rinse+ * Remote Start EcoHybrid | Steam * Tub Clean | * Child Lock Add Item | Delay End * Wi-Fi Extra Function Hold sec. 3 1

1 Power Button

- Press the Power button to turn the washing machine on.

2 Start/Pause Button

• This Start/Pause button is used to start the wash cycle or pause the wash cycle.
• If a temporary stop of the wash cycle is needed, press the Start/Pause button.

③ Display

• The display shows the settings, estimated time remaining, options, and status messages. When the product is turned on, the default settings in the display will illuminate.
• The estimated energy (and water) consumptions are displayed before washing and the actual consumptions after washing.

4 Programme Button

• Programmes are available according to laundry type.
• Lamp will light up to indicate the selected programme.

5 Options

• This allows you to select an additional programme and will light when selected.
• Use these buttons to select the desired programme options for the selected cycle.

6 Wash+Dry()

• ( ) indicates the drying capacity, which varies on the models.

Programme Table
Washing Programme

Programme	Description Fabric Type	Proper Temp.		Maximum Load
Cotton	Provides better performance by combining various drum motions.	Coloured fast garments (shirts, nightdresses, pajamas, etc.) and normally soiled cotton load (underwear).	40 °C(Cold to 95 °C)	Rating
Cotton+	Provides optimised washing performance for large amount of laundry with less energy consumption.		60 °C(Cold to 60 °C)
Easy Care	Suitable for casual shirts that do not need ironing after washing.	Polyamide, acrylic, polyester.	40 °C(Cold to 60 °C)	5 kg
Mixed Fabric	Enables various fabrics to be washed simultaneously.	Various kind of fabrics except special garments (silk/delicate, sports wear, dark clothes, wool, duvet/curtains).	40 °C(Cold to 40 °C)	4.5 kg
Allergy Care	Helps to remove allergens such as house mites, pollen, and cat fur.	Cotton, underwear, pillow covers, bed sheets, baby wear	60 °C(60 °C to 95°C)
Wool	Enables to wash wool fabrics. (Use detergent for machine-washable woolens).	Machine washable woolens with pure new wool only.	30 °C(Cold to 40 °C)	3 kg
Steam Refresh	Helps to remove wrinkles within 20 mins with steam (Clothes may be wet. You can put them on after hang out to dry for 10–30 min).	Cotton mixed, polyester mixed dress shirts, blouses	No choice 3 items
Outdoor	Suitable for sports wear such as jogging clothes and running wear.	Coolmax, gore-tex, fleece and sympatex	30 °C (Cold to 40 °C)	3 kg
Quick 30	Provides fast washing time for small loads and lightly soiled clothes.	Lightly soiled colour laundry.	20 °C (Cold to 40 °C)
Gentle Care	For hand and machine washable delicate clothes such as washable wool, lingerie, dresses etc. (Use detergent for machine washable woolens).	Wool, hand washable clothes, delicate, easily damaged laundry.	20 °C (Cold to 30 °C)	1.5 kg
Wash+Dry	Provides a nonstop process of washing and drying in the same cycle.	A small amount of laundry which can be dried.	40 °C (Cold to 95 °C)	8 kg
Download Cycle	For downloadable programmes. If you did not download any programmes, the default is Rinse+Spin.

• Water Temperature: Select the appropriate water temperature for chosen wash programme. Always follow garment manufacturer's care label or instructions when washing.

NOTE

• Neutral detergent is recommended.

Drying Programme

Programme Description Fabric Type			Maximum Load
Normal	For cottons. Select this programme to reduce cycle time and energy usage during the dry cycle.	Cotton or linen fabrics such as cotton towels, t-shirts, and linen laundries.	Rating
Iron (	For easy iron, finish drying in damp condition.	Cotton or linen fabrics, ready to iron at the end of programme.	Rating
Low Temp. (	For less clothes damage, it dries in low temperature.	Easy care textiles, synthetic fabrics suitable for Easy Care, Mix programme washable clothes	4 kg
	You can change the drying time according to the maximum load.	Cotton, towel	0.5 kg
			1 kg
			3 kg

- Set programme at ‘Wash: Cotton+, 60 °C, 1600 rpm’, ‘Dry: Normal’ and ‘Soil: Heavy’ to test in accordance with EN 50229.

NOTE

• Select maximum selectable spin speed of washing programme to ensure drying results.
• Where the amount of laundry to be washed and dried in one programme does not exceed the maximum weight permitted for the drying programme, washing and drying in one continuous sequence is recommended.

Extra Options

Programme	Pre Wash	Steam Wash	Steam Softener	Delay End	Rinse+	EcoHybrid	Dry
Cotton ● ●	● ● ●	●
Cotton+ ● ●	● ● ●	●
Easy Care ●	● ● ●	● ●
Mixed Fabric ●	● ● ●	● ●
Allergy Care ●				● ●	●
Wool ● ●
Steam Refresh ●
Outdoor ● ●	●
Quick 30 ● ●	●
Gentle Care ●	●
Wash+Dry ●	● ● ●	● ●					.

* : This option is automatically included in the cycle and can not be deleted.

Operating Data

Programme	Max RPM
	1600
Cotton 1600
Cotton+ 1600
Easy Care 1200
Mixed Fabric 1600
Allergy Care 1600
Wool 800
Steam Refresh -
Outdoor 800
Quick 30 1600
Gentle Care 800
Wash+Dry 1600

Option Programme

Delay End

You can set a time delay so that the washing machine will start automatically and finish after a specified time interval.

1 Press the Power button.
2 Select a washing programme.
3 Press the Delay End button and set the estimated end time required.
4 Press the Start/Pause button.

NOTE

• The delay time is the time to the end of the programme, not the start. The actual running time may vary due to water temperature, wash load and other factors.
• To cancel the Time Delay function, the power button should be pressed.
• Avoid using liquid detergent for this option.

EcoHybrid

Use for air condensing dry without water consumption used for condensing.

1 Press the Power button.
2 Select a drying programme.
3 Press the EcoHybrid button.
4 Press the Start/Pause button.

NOTE

• Available with the Normal or Iron programme.

Steam (Optional)

Steam Wash features enhanced washing performance with low energy consumption. Steam Softener sprays steam after a spinning cycle to reduce creases and make the laundry fluffy.

1 Press the Power button.
2 For Steam Wash option, select steam programmes. For Steam Softener option, select Cotton or Cotton+, Mixed Fabric, Easy Care.
3 The following programme is selected depending on the number of times you press the Steam button.

• Once: Steam Wash
  • Twice: Steam Softener
• Three times: Steam Wash and Steam Softener

4 Press the Start/Pause button.

Steam Wash

• For heavily stained clothes, underwear or baby clothes.
  • Available with the Cotton, Cotton+, Mixed Fabric, Easy Care, Allergy Care, Steam Refresh, Wash+Dry programmes.
• Do not use Steam Wash for easily discoloured clothes and delicates such as wool, silk.

Steam Softener

• Good to soften and fluff fabrics after air drying.
• Available with the Cotton, Cotton+, Mixed Fabric, Easy Care programmes.
- Do not use Steam Softener for easily discoloured clothes and delicates such as wool, silk.
- Depending on the kind of fabric, softening performance may be different.

Add Item

Laundry can be added or removed after the washing programme is started.

1 Press the Add Item button when the LED is turned on.
2 Open the door after door lock is released.
3 Add or remove laundry.
4 Press the Start/Pause button again to continue the cycle. The cycle continues automatically.

NOTE

• For safety reasons, the door remains locked when the water level or temperature is high. It is not possible to add laundry during this time.
• If the water temperature in the drum is high, wait until it cools down.

CAUTION

• When adding laundry, make sure to completely push it into the drum. If laundry gets stuck in the door latch hole, the rubber packing may be damaged, causing water leakage and malfunction.
• Forcing the door open may cause part damage, destruction, or safety problems.
• If you open the door while there are a lot of suds and water in the drum, the suds or water may flow, causing burn injury or wet floor.

Remote Start

Use a smart phone to control your appliance remotely. You can also monitor your cycle operation so you know how much time is left in the cycle.

NOTE

- You must first connect to a gateway and register your appliance in order to use the Remote Start function. (Refer to 'SMART FUNCTIONS')

To Use Remote Start:

1 Press the Power button.
2 Put the laundry in drum.
3 Press and hold Remote Start button for 3 seconds to enable Remote Start function.
4 Start a cycle from the LG SmartThinQ application on your smart phone.

NOTE

• If you do not start your appliance, it will wait to start a cycle until you turn off your appliance from the application or disable the Remote Start function.
• When Remote Start is turned on, the door is automatically locked.

To Disable Remote Start:

When the Remote Start is activated, press and hold Remote Start button for 3 seconds.

NOTE

- If the door is open, Remote Start is disabled.

Pre Wash (↓)

If the laundry is heavily soiled, the Pre Wash programme is recommended.

1 Press the Power button.
2 Select a washing programme.
3 Press and hold the Pre Wash button for 3 seconds.
4 Press the Start/Pause button.

Soil

1 Press the Power button.
2 Select a washing programme.
3 Press the Soil button.
4 Press the Start/Pause button.

Temp.

The Temp. button selects the wash and rinse temperature combination for the selected programme. Press this button until the desired setting is lit. All rinses use cold tap water.

- Select the water temperature suitable for the type of load you are washing. Follow the garment fabric care labels for best results.

Rinse+ (1)

Add rinse once.

1 Press the Power button.
2 Select a washing programme.
3 Press and hold the Rinse+ button for 3 seconds.
4 Press the Start/Pause button.

Spin

• Spin speed level can be selected by pressing the Spin button repeatedly.
• Spin Only

1 Press the Power button.
2 Press the Spin button to select RPM.
3 Press the Start/Pause button.

NOTE

- When you select No Spin (0), it will still rotate for a short time to drain quickly.

Child Lock ( )

Use this option to disable the controls. This feature can prevent children from changing cycles or operating the appliance

Locking the Control Panel

1 Press and hold the Child Lock button for three seconds.
2 A beeper will sound, and C will appear on the display. When the Child Lock is set, all buttons are locked except the Power button.

NOTE

- Turning off the power will not reset the child lock function. You must deactivate child lock before you can access any other functions.

Unlocking the Control Panel

Press and hold the Child Lock button for three seconds.

- A beeper will sound and the remaining time for the current programme will reappear on the display.

Beep On / Off

1 Press the Power button.
2 Press the Start/Pause button.
3 Press and hold the Soil and Temp. button simultaneously for 3 seconds to set the Beep on/off function.

NOTE

• Once the Beep on/off function is set, the setting is memorized even after the power is turned off.
• If you want to turn the Beeper off, simply repeat this process.

Wi-Fi(

Set the Wi-fi connection. When Wi-Fi is connected, the Wi-Fi icon on the control panel is lit.

Dry (1)

Use the your Automatic programmes to dry most loads. Electronic sensors measure the temperature of the exhaust to increase or decrease drying temperatures for faster reaction time and tighter temperature control.

• Cold water tap must be left on during drying programmes.
• This washing machine's automatic process from washing to drying can be selected easily.
• For most even drying, make sure all articles in the clothes load are similar in material and thickness.
• Do not overload the washing machine by stuffing too many articles into the drum. Items must be able to tumble freely.
• If you open the door and remove the load before the washing machine has finished its cycle, remember to press the Start/Pause button.
• By pressing the Dry button, you can select: Normal-Iron-Low Temp.-Time (30-60-120).
• After the end of dfyd" is displayed. "Id means crease decreasing. The drying cycle is already done. Press any buttons and take out clothes. If you do not press the Start/Pause button, the programme ends after about 4 hours.

NOTE

• When you turn the washing machine off of the drying cycle, the drying fan motor can be operated to save itself for 60 seconds. Then the washing machine will display on the panel. means cooling fan.
• Be careful when removing your clothing from the washing machine, as the clothing or washing machine may be hot.

Woolen Articles

- Do not tumble dry woolen articles. Pull them to their original shape and dry them flat.

Woven and Loopknit Materials

• Some woven and loopknit materials may shrink, by varying amounts, depending on their quality.
• Always stretch these materials out immediately after drying.

Permanent Press and Synthetics

• Do not overload your washing machine.
  • Take out permanent press articles as soon as the washing machine stops to reduce wrinkles.

Baby Clothes and Night Gowns

- Always check the manufacturer's instructions.

Rubber and Plastics

- Do not dry any items made from or containing rubber or plastics, such as:

– aprons, bibs, chair covers
– curtains and table cloths
- bathmats

Fiber Glass

- Do not dry fiberglass articles in your washing machine. Glass particles left in the washing machine may be picked up by your clothes the next time you use the washing machine and cause skin irritation.

Drying Time Guide

• Drying programme can last up to about 7 hours.
• These drying times are given as a guide to help you set your washing machine for manual drying.
• If the temperature of the drying system is not enough to complete to dry, drying time is modified automatically, and inform it by pop-up window.

NOTE

• The estimated drying time varies from the actual drying time during the Automatic programme. The type of fabric, size of the load, and the dryness selected affect drying time.
• When you select drying only, spinning runs automatically for energy efficiency.

Using Smart ThinQ Application

Installing Smart ThinQ

Search for the LG SmartThinQ application from the Google Play Store or Apple App Store on a smart phone. Follow instructions to download and install the application.

Wi-Fi Function

• For appliances with the or logo

Communicate with the appliance from a smart phone using the convenient smart features.

Washer Cycle

Set or download any preferred cycle and operate by remote control.

Tub Clean Coach

Check the appropriate Tub Clean period by washing frequency.

Energy Monitoring

Check the energy consumption of the recently used cycles and monthly average.

Smart Diagnosis

This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use.

Settings

Various functions are available.

Push Alert

Turn on the Push Alerts to receive appliance status notifications. The notifications are triggered even if the LG SmartThinQ application is off.

NOTE

- To verify the Wi-Fi connection, check that Wi-Fi icon on the control panel is lit.

• LG SmartThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.
• The machine supports 2.4 GHz Wi-Fi networks only.
• If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.
• The Wi-Fi connection may not connect or may be interrupted because of the home network environment.
• The network connection may not work properly depending on the internet service provider.
• The surrounding wireless environment can make the wireless network service run slowly.
• The application is subject to change for appliance improvement purposes without notice to users.
  • Functions may vary by model.

Open Source Software Notice Information

To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com.

In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.

LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to [e-mail]. This offer is valid for three (3) years from the date on which you purchased the product.

Smart Diagnosis™ Using a Smart Phone

- For appliances with the or logo

Use this function if you need an accurate diagnosis by an LG Electronics customer information centre when the appliance malfunctions or fails.

Smart Diagnosis ^™ can not be activated unless the appliance is connected to power. If the appliance is unable to turn on, then troubleshooting must be done without using Smart Diagnosis ^™ .

Using Smart Diagnosis™ Smart Diagnosis™ Through the Customer Information Centre

Use this function if you need an accurate diagnosis by an LG Electronics customer information center when the appliance malfunctions or fails. Use this function only to contact the service representative, not during normal operation.

1 Press the Power button to turn on the washing machine. Do not press any other buttons or turn the programme knob.

2 When instructed to do so by the call center, place the mouthpiece of your phone close to the Power button.

Max. 10 mm Smart Diagnosis™

3 Press and hold the Temp. button for 3 seconds, while holding the phone mouthpiece to the icon or Power button.
4 Keep the phone in place until the tone transmission has finished. Time remaining for data transfer is displayed.

- For best results, do not move the phone while the tones are being transmitted.

- If the call centre agent is not able to get an accurate recording of the data, you may be asked to try again.

5 Once the countdown is over and the tones have stopped, resume your conversation with the call centre agent, who will then be able to assist you using the information transmitted for analysis.

NOTE

• The Smart Diagnosis™ function depends on the local call quality.
• The communication performance will improve and you can receive better service if you use the home phone.
• If the Smart Diagnosis™ data transfer is poor due to poor call quality, you may not receive the best Smart Diagnosis™ service.

WARNING

- Unplug the washing machine before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death.

- Never use harsh chemicals, abrasive cleaners, or solvents to clean the washing machine. They may damage the finish.

Cleaning Your Washing Machine

Care After Wash

• After the cycle is finished, wipe the door and the inside of the door seal to remove any moisture.

- Leave the door open to dry the drum interior.

- Wipe the body of the washing machine with a dry cloth to remove any moisture.

Technical illustration of a mechanical assembly with no visible text or symbols

Cleaning the Exterior

Proper care of your washing machine can extend its life.

Door:

- Wash with a damp cloth on the outside and inside and then dry with a soft cloth.

Exterior:

- Immediately wipe off any spills.

• Wipe with a damp cloth.

- Do not press the surface or the display with sharp objects.

Cleaning the Interior

- Use a towel or soft cloth to wipe around the washing machine door opening and door glass.

• Always remove items from the washing machine as soon as the cycle is complete. Leaving damp items in the washing machine can cause wrinkling, colour transfer, and odour.

- Run the Tub Clean programme once a month (or more often if needed) to remove detergent buildup and other residue

Cleaning the Water Inlet Filter

- Turn off the supply taps to the machine if the washing machine is to be left for any length of time (e.g. holiday), especially if there is no floor drain (gully) in the immediate vicinity.

- icon will be displayed on the control panel when water is not entering the detergent drawer.

- If water is very hard or contains traces of lime deposit, the water inlet filter may become clogged. It is therefore a good idea to clean it occasionally.

1 Turn off the water tap and unscrew the water supply hose.

Simple line drawing of a cable inserted into a socket with a circular valve, no text or symbols present

2 Clean the filter using a hard bristle brush.

Diagram illustrating a cleaning or cleaning process with labeled components and directional arrows indicating steps.

Cleaning the Drain Pump Filter

• The drain filter collects threads and small objects left in the laundry. Check regularly that the filter is clean to ensure smooth running of your washing machine.
• Allow the water to cool down before cleaning the drain pump, carrying out emergency emptying, or opening the door in an emergency.

1 Open the cover cap and pull out the hose.

Illustration of a hand holding a folder with a tool, showing a curved arrow indicating rotation (no text or symbols present)

2 Unplug the drain plug and open the filter by turning it to the left.

Container to collect the drained water. ①

3 Remove any extraneous matter from the pump filter.

Diagram showing a mechanical component being cut with an arrow indicating rotation, and a magnified inset illustrating gear mechanism (no text or symbols)

4 After cleaning, turn the pump filter and insert the drain plug.

Hand holding a circular object with an arrow indicating rotation, next to a tool (no text or symbols)

5 Close the cover cap.

Illustration of a hand pressing down on a laptop keyboard with directional arrows (no text or symbols)

CAUTION

• First drain using the drain hose and then open the pump filter to remove any threads or objects.
• Be careful when draining, as the water may be hot.

Cleaning the Dispenser Drawer

Detergent and fabric softener may build up in the dispenser drawer. Remove the drawer and inserts and check for buildup once or twice a month.

1 Remove the detergent dispenser drawer by pulling it straight out until it stops.

- Press down hard on the disengage button and remove the drawer.

PUSH

2 Remove the inserts from the drawer.
- Rinse the inserts and the drawer with warm water to remove buildup from laundry products. Use only water to clean the dispenser drawer. Dry the inserts and drawer with a soft cloth or towel.
3 To clean the drawer opening, use a cloth or small, non-metal brush to clean the recess.
- Remove all residue from the upper and lower parts of the recess.
4 Wipe any moisture off the recess with a soft cloth or towel.
5 Return the inserts to the proper compartments and replace the drawer.

Tub Clean (Optional)

Tub Clean is a special programme to clean the inside of the washing machine.

A higher water level is used in this programme at higher spin speed. Perform this programme regularly.

1 Remove any clothing or items from the washing machine and close the door.
2 Open the dispenser drawer and add anti-limescale (e.g. Calgon) to the main wash compartment.

- For tablets put into the drum.

3 Close the dispenser drawer slowly.
4 Power on and then press and hold Tub Clean button for 3 seconds. Then t will be displayed on the display.
5 Press the Start/Pause button to start.
6 After the programme is complete, leave the door open to allow the washing machine door opening, gasket and door glass to dry.

CAUTION

- If there is a child, be careful not to leave the door open for too long.

NOTE

- Do not add any detergent to the detergent compartments. Excessive suds may generate and leak from the washing machine.

Caution on Freezing During Winter

• When frozen, the product does not operate normally. Make sure to install the product where it will not freeze during winter.
• In case the product must be installed outside on a porch or in other outdoor conditions, make sure to check the following.

How to Keep the Product from Freezing

- After washing, remove water remaining inside the pump completely with the opening hose plug used for removal of residual water. When the water is removed completely, close the hose plug used for removal of residual water and cover cap.

Drain plug ① ② Cover cap

- Hang down drain hose to pull out water inside the hose completely.

Drain hose

CAUTION

- When the drain hose is installed in a curved shape, the inner hose may freeze.

• After closing the tap, disconnect the cold supply hose from the tap, and remove water while keeping the hose facing downwards.

Supply hose

Check for Freezing

- If water does not drain when opening the hose plug used for removal of residual water, check the drainage unit.

Drain plug Cover cap

- Turn the power on, choose a washing programme, and press the Start/Pause button.

Detergent drawer

Simple line drawing of a cable inserted into a container (no text or symbols)

Drain hose

- When ' is shown in display window while the product is in operation, check water supply unit and drainage unit (Some models do not have an alarm function that indicates freezing).

NOTE

- Check that water is coming into the detergent drawer while rinsing, and water is draining through the drain hose while spinning.

How to Handle Freezing

- Make sure to empty the drum, pour warm water of 50–60 °C up to the rubber part inside the drum, close the door, and wait for 1–2 hours.

50-60 °C

CAUTION

- When the drain hose is installed in a curved shape, the inner hose may freeze.

- Open the cover cap and hose plug used for removal of residual water to extract water completely.

Drain plug Cover cap

NOTE

- If water does not drain, this means the ice is not melted completely. Wait more.

- When water is removed completely from the drum, close the hose plug used for removal of residual water, choose a washing programme, and press the Start/Pause button.

Simple line drawing of a mechanical assembly or enclosure with no text, numbers, or symbols

Detergent drawer

Simple line drawing of a cable inserted into a container (no text or symbols)

Drain hose

NOTE

• Check that water is coming into the detergent drawer while rinsing, and water is draining through the drain hose while spinning.

• When water supply problems occur, take the following measures.

• Turn off the tap, and thaw out the tap and both connection areas of inlet hose of the product using a hot water cloth.

• Take out inlet hose and immerse in warm water below 50–60 °C.

Supply hose 50-60 °C

- Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your washing machine does not function properly or does not function at all, check the following before you call for service:

Diagnosing Problems

Symptoms Reason Solution
Rattling and clanking noise	Foreign objects such as coins or safety pins may be in drum or pump.	Check all pockets to make sure that they are empty. Items such as clips, matches, pens, coins, and keys can damage both your washer and your clothes.Close zippers, hooks, and drawstrings to prevent these items from snagging or tangling on other clothes.
Thumping sound	Heavy wash loads may produce a thumping sound. This is usually normal.	If sound continues, washing machine is probably out of balance. Stop and redistribute wash load.
Vibrating noise	Have all the transit bolts and tub support been removed?	If not removed during installation, refer to Installation guide for removing transit bolts.
	Are all the feet resting firmly on the ground?	Make sure the washing machine is level and tighten the lock nuts up towards the base of the appliance.
Water leaks	Supply hoses or drain hose are loose at tap or washing machine.	Check and tighten hose connections.
	House drain pipes are clogged.	Unclog drain pipe. Contact plumber if necessary.
Oversudsing	Too much detergent or unsuitable detergent may cause excessive foaming which may result in water leaks.	Make sure that the suggested amount of detergent is used per the manufacturer's recommendations.
Water does not enter washing machine or it enters slowly	Water supply is not adequate in that location.	Check another tap in the house.
	Water supply tap is not completely open.	Fully open tap.
	Water supply hose(s) are kinked.	Straighten hose.
	The filter of the supply hose(s) clogged.	Check the filter of the supply hose.
Water in the washing machine does not drain or drains slowly	Drain hose is kinked or clogged.	Clean and straighten the drain hose.
	The drain filter is clogged.	Clean the drain filter.
Washing machine does not start	Electrical power cord may not be plugged in or connection may be loose.	Make sure plug fits tightly in wall outlet.
	House fuse blown, circuit breaker tripped,or a power outage has occurred.	Reset circuit breaker or replace fuse. Do not increase fuse capacity. If problem is a circuit overload, have it corrected by a qualified electrician.
	Water supply tap is not turned on.	Turn on water supply tap.
Washing machine will not spin	Check that the door is firmly shut.	Close the door and press the Start/Pause button. After pressing the Start/Pause button, it may take a few moments before the washing machine begins to spin. The door must be locked before spin can be achieved. Add 1 or 2 similar items to help balance the load. Rearrange load to allow proper spinning.
Door does not open	Once washing machine has started, the door cannot be opened for safety reasons.	Check if the ‘Door Lock’ icon is illuminated. You can safely open the door after the ‘Door Lock’ icon turns off.
Wash cycle time delayed	If an imbalance is detected or if the suds removing programme is on, the wash time will increase.	This is normal. The time remaining shown in the display is only an estimate. Actual time may vary.
Fabric softener overflow	Too much softener may cause an overflow.	Follow softener guidelines to ensure appropriate amount is used. Do not exceed the maximum fill line.
Softeners dispensed too early	Too much softener may cause an premature dispensing.	Follow the guidelines provided by the detergent manufacturer.Close the dispenser drawer slowly. Do not open the drawer during the wash cycle.
The buttons may not function properly.	The button cannot be recognized when the door is open.	Press again after closing the door.
Dry problem Check water supply	tap.	Do not overload. Check that the washing machine is draining properly to extract adequate water from the load. Clothes load is too small to tumble properly. Add a few towels.Turn off water supply tap.
Odor	This odor is caused by the rubber attached to the washing machine.	It is the normal odor of new rubber and will disappear after the machine has been run a few times.
	If the rubber door gasket and door seal area are not cleaned regularly, odors can occur from mold or foreign substances.	Be sure to clean the gasket and door seal regularly and check under the door seal for small items when unloading the washer.
	Odors can occur if foreign substances are left in the drainage pump filter.	Be sure to clean the drainage pump filter regularly.
	Odors can occur if the drainage hose is not properly installed, causing siphoning (water flowing back inside the washing machine).	When installing the drainage hose, be sure that it doesn’t become kinked or blocked.
	Using the dry function, odors can occur from lint and other laundry matter sticking to the heater. (Dryer model only)	This is not a malfunction.
	A particular odor can occur from drying wet clothes with hot air. (Dryer model only)	The odor will disappear after a short while.

Error Messages

Symptoms Reason Solution
	Water supply is not adequate in area.	Check another tap in the house.
	Water supply taps are not completely open.	Fully open tap.
	Water supply hose(s) are kinked.	Straighten hose(s).
	The filter of the supply hose(s) are clogged.	Check the filter of the supply hose.
	If water leakage occurred in the aqua stop supply hose, indicator A will become red.May vary depending on the model.	Use the aqua stop supply hose.
	Load is too small.	Add 1 or 2 similar items to help balance the load.
	Load is out of balance.	Add 1 or 2 similar items to help balance the load.
	The appliance has an imbalance detection and correction system. If individual heavy articles are loaded (e.g. bath mat, bath robe, etc.) this system may stop spinning or even interrupt the spin cycle altogether.	Rearrange load to allow proper spinning.
	If the laundry is still too wet at the end of the cycle, add smaller articles of laundry to balance the load and repeat the spin cycle.	Rearrange load to allow proper spinning.
	Drain hose is kinked or clogged.	Clean and straighten the drain hose.
	The drain filter is clogged.	Clean the drain filter.
	Ensure door is not open.	Close the door completely if dE1, dE2 is not released, call for service.
	Door sensor has malfunctioned.
	Control error.	Unplug the power plug and call for service.
	Water overfills due to the faulty water valve.	Close the water tap.Unplug the power plug.Call for service.
	Malfunction of water level sensor.	Close the water tap.Unplug the power plug.Call for service.
	Over load in motor.	Allow the washing machine to stand 30 minutes to allow the motor to cool, then restart the cycle.
	Water leaks. Call for service.
	Is supply/drain hose or drain pump frozen?	Supply warm water into the drum and unfreeze drain hose and drain pump.Wet a towel in warm water and apply to supply hose.
	Does not dry. Call for service.

THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to deliver, pick up, or install or repair the product; instruction to the customer on operation of the product; repair or replacement of fuses or correction of wiring or plumbing, or correction of unauthorized repairs/installation.
• Failure of the product to perform during power failures and interruptions or inadequate electrical service.
• Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air.
• Damage resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the Product's owner's manual.
• Damage to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of God.
• Damage or failure caused by unauthorized modification or alteration, or if it is used for other than the intended purpose, or any water leakage where the product was not properly installed.
• Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or industrial use, or use of accessories, components, or consumable cleaning products that are not approved by LG.
• Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of your product, unless such damage results from defects in materials or workmanship.
• Damage or missing items to any display, open box, discounted, or refurbished Product.
• Products with original serial numbers that have been removed, altered, or cannot be readily determined. Model and Serial numbers, along with original retail sales receipt, are required for warranty validation.
• Increases in utility costs and additional utility expenses.
• Repairs when your Product is used in other than normal and usual household use or contrary to the instructions outlined in the Product's owner's manual.
• Costs associated with removal of your Product from your home for repairs.
• The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in accordance with published installation instructions, including LG's owner's and installation manuals.
• Damage resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes use of parts not approved or specified by LG.

Strange vibration or noise caused by not removing transit bolts or tub support.

Leakage caused by dirt (hair, lint) on gasket and door glass.

Not draining caused by clogging of pump filter.

Clean the gasket & door glass.

Water is not coming because water inlet valve filters are clogged or water supply hoses are kinked.

Water is not coming because too much detergent use.

Laundry is hot or warm after finished washing because the supply hoses are installed in reverse.

Water is not supplied because the water tap is not turned on.

Leakage caused by improper installation of drain hose or clogged drain hose.

Elbow Bracket Tie Strap

Reinstall the drain hose.

Leakage caused by improper installation of water supply hose or using other brand supply hoses.

Diagram showing two connected cables with labeled ports and directional arrows indicating connection points

Reinstall the supply hose.

No power problem caused by loose connection of power cord or electrical outlet problem.

Illustration of a wall socket and a plug, both without any text or symbols

Reconnect the power cord or change the electrical outlet.

Service trips to deliver, pick up, install the product or for instruction on product use. The removal and reinstallation of the product.

Level

The warranty covers manufacturing defects only. Service resulting from improper Installation is not covered.

If all screws are not installed properly, it may cause excessive vibration (Pedestal model only).

Technical diagram showing a mechanical assembly with an inset close-up of a bracket and two screws (no text or symbols present)

Install 4 screws at each corner (Total 16EA).

Water hammering (banging) noise when washing machine is filling with water.

High pressure water Natural water flow Sudden stopping water flow Hit Loud noise

Adjust the water pressure by turning down the water valve or water tap in the home.

Memo

Memo

Memo

Memo

دليل المالك

غسالة الملايس

Technical diagram of a washing machine with numbered parts for identification and assembly reference.

الملحقات

Diagram illustrating a hand turning a wrench inside a device, with magnified views showing tool positioning and component placement.

AR

Diagram showing two mechanical linkages with rotating arms and connecting rods (no text or symbols)

Simple line drawing of a faucet with handle and valve (no text or symbols)

Illustration of a faucet with a valve and pipe fitting, showing fluid flow direction (no text or symbols)

Line drawing of a hand valve with a wrench and rotating valve (no text or symbols)

ملاحظة

Illustration of a hand holding a faucet with a no-smoking symbol (no text or numbers present)

صنور مربع الشكل

ملاحظة

Line drawing of a kitchen sink with a faucet and measuring tape (no text or symbols)

Diagram of a circular mechanical component with two curved arrows indicating rotational motion (no text or symbols)

استخدام الغسالة

Two hand icons pointing at a button with a power symbol, no text or labels present

Line drawing of a washing machine with a hand operating the wheel (no text or symbols)

Line drawing of a washing machine with a circular dial and handle (no text or symbols)

AR

Diagram illustrating clothing item selection and packaging process, showing steps from opening to closing with a bag and boots.

AR

Illustration of a washing machine with a magnifying glass and a circular button, showing a blue arrow pointing to the screen (no text or symbols present)

Diagram showing a washing machine with a circular component and a separate T-shirt, illustrating the process (no text or symbols present)

Line drawing of a hand placing a small object into a container with labeled parts (no text or symbols)

AR

LOUHAO THE KIKKM 1 3 STEAM CYCLE Cotton | Allergy Care Cotton+ | Steam Refresh Mixed Fabric | Outdoor Easy Care | Gentle Care Wool | Wash+Dry( ) Quick 30 | Download Cycle Daily | Special 4 2 Light Heavy Soil * Pre Wash Cold B Temp. Dry 10:00 C Spin * Rinse * * Remote Start 5 EcoHybrid Steam * Tuo Clean * Child Lock Add Item Delay End * Wi-Fi Extra Function Hold Size.

Simple line drawing of a cable being inserted into a socket (no text or symbols)

Diagram of a mechanical assembly with no visible text or symbols

تنظيف الهيكلHWARJ

Diagram illustrating a cleaning or cleaning process with labeled components and directional arrows indicating steps.

AR

Hand operating a mechanical device with a rotating wheel and a tool (no text or symbols visible)

أغلق غطاء الغلاف.

Illustration of a hand pressing down on a laptop keyboard with directional arrows (no text or symbols)

Illustration of a hand holding a folder with a scroll, showing a curved arrow indicating rotation (no text or symbols present)

Diagram illustrating a mechanical component being processed with a magnified view showing 500 and 100 metric weights.

AR

Simple line drawing of a pipe connecting a container (no text or symbols)

خرطوم التصريف

Diagram showing two mechanical components: a pipe with a plug and a coiled spring attached to a base (no text or symbols)

خرطوم التصريف

تنيه

• ققد يتجمد

Simple line drawing of a mechanical assembly or enclosure with no text, numbers, or symbols

درج المنظقات

Simple line drawing of a pipe connecting a wall-mounted device (no text or symbols)

خرطوم التصريف

Technical illustration of a mechanical assembly with no visible text or symbols

Diagram showing four steps of a device operation: heating, lifting, mounting, and circuit testing.