Power Complete - Vacuum Cleaner VAX - Free user manual and instructions
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USER MANUAL Power Complete VAX
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VEX TARTED.
Basic safety precautions
This vacuum cleaner is intended for household use only and NOT for commercial or industrial use.
- Only use the vacuum cleaner indoors on dry surfaces and keep the area you're cleaning well lit.
- Keep fingers, hair and loose clothing away from moving parts and openings whilst using the vacuum cleaner.
- Only Vax recommended tools and accessories should be used with this vacuum cleaner.

Don'ts
- Don't use the vacuum cleaner if it has been dropped, damaged or left outdoors.
- Don't run over the power cord or use the vacuum cleaner if the power cord or plug is damaged. If the supply cord is damaged, it must be replaced by a qualified person in order to avoid a hazard. Please contact our Customer Care Line on: 0330 026 8455 (Monday–Friday 9.00am-5.00pm).
- Don't handle the plug or use the vacuum cleaner with wet hands.
- Don't pull or carry the vacuum cleaner by the power cord.
- Don't use the power cord as a handle, pull the power cord around corners, sharp edges or close a door over the power cord.
- Don't unplug vacuum cleaner by pulling on the power cord.

Do's
- Turn off all controls on the vacuum cleaner before disconnecting or connecting the power cord.
• Always make sure the filters are in place before use. - Always switch off the vacuum cleaner before disconnecting or connecting the hose and accessories.
- Keep all openings clear and free from debris as this may affect the airflow/suction.
- Always replace the fuse in the plug with a British 13amp fuse. Always protect the power cable from heated surfaces and open flames.
- This vacuum cleaner can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the vacuum cleaner in a safe way and understand the hazards involved. Children shall not play with the vacuum cleaner. Cleaning and user maintenance shall not be made by children without supervision.
- Don't vacuum up any flammable or combustible materials (lighter fluid, petrol, kerosene etc.) or use the vacuum cleaner in an area with explosive vapours or liquid.
- Don't vacuum up hot coals, cigarette butts, matches or smoking hot burning items or use in an area where there may be harmful fluids (chlorine, bleach, and ammonia drain cleaner).
- Don't attempt to remove blockages with sharp objects as this may cause damage to the vacuum cleaner.
- Don't vacuum up hard or sharp objects such as glass, nails, screws or coins etc.
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Don't use the vacuum cleaner with incorrect voltage as this may result in damage or injury to the user. The correct voltage is listed on the ratings label.
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Take extra care when positioning and using the vacuum cleaner on the stairs.
- Use only CE approved 13amp extension cords, non-approved extension cords may overheat. Care should be taken to arrange the extension cord as it can be a trip hazard.
- Store the vacuum cleaner in a cool, dry area. If filters have been cleaned as per user guide instructions ensure they are thoroughly dry before storing away.
PLEASE KEEP INSTRUCTIONS FOR FURTHER USE.
Thank you for buying this Power product.
Taking care of your carpets and hard floors
The Power series is designed to make vacuuming carpets and hard floors regularly, as effective and efficient as possible and this user guide will help you get the most out of your machine.
Maintaining your carpets and hard floors will ensure they keep their appearance for longer. You've chosen the carpets and hard floors for your home for a reason and Vax will help you take good care of them.
Taking care of your Power product
Also inside this guide are instructions on maintaining your new machine, so that it's always ready when you are to tackle your carpets and hard floors.
We're here if you need us
Instead of taking your machine back to the shop, simply visit our online support:
support.vax.co.uk
vax™
Still need to get in touch?
Our UK based Customer Care Team are here to support you. For help with assembly, operational or performance problems, or buying and fitting new accessories, you can find all our contact details at vax.co.uk/contact
This user guide can be found online at: support.vax.co.uk
Contents

Let's talk safety

Getting to know your machine

Getting started

Using your machine

Taking care of your machine

Let's talk technical

Accessories

What to do if it goes wrong

Getting in touch
Initial Setup for normal operation
- Use the base accessories.
a. Shortest hose.
b. Extension tube set to shortest practicable length. - Clean filters installed.
- Dust receptacle empty.
- All air vents must be closed.
- Floorheads/tools set to Carpet Mode for carpet cleaning.
- Mechanical Agitation turned ON for carpet cleaning.
- Floorheads/tools set to Hard Floor Mode for hard floor cleaning.
- Mechanical Agitation turned OFF for hard floor cleaning.
Included with your machine
Power Series
(Included with all models)

Hose

Telescopic extension tube

Combination floorhead

3-in-1 Tool
Included with some models
(Check the contents panel on the back of the box to find out what's included with your model)

TurboTool

Stretch hose

Mattress Tool

Soft Dusting Brush

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Dirt container lid Dirt container Separator and shroud Post-motor filter cover Hose entry point Post-motor filter (hidden) Carry handle Dirt container release button Parking slot Cord rewind button On/Off buttonImages are illustrative only.
Technical Specification
Name Power
Voltage See rating label on machine for details
Wattage See rating label on machine for details
Cord Length 5-6m
Weight 4.3kg
Accessories & Consumables
Filter Kit (Type 95)
1-1-134231
3-in-1 Tool
1-9-130815
TurboTool (Type 6)
1-1-134419
Carbon Filter (Pet Odour Filter)
1-7-138825
Mattress Tool
1-9-138879
Soft Dusting Brush
1-9-138880
PLEASE READ 'LET'S TALK SAFETY' AT THE BEGINNING BEFORE USE
Before you begin cleaning
CAUTION: Always switch off the vacuum cleaner before connecting or disconnecting the hose/attachments, or removing and emptying the dirt container.
IMPORTANT: The vacuum cleaner is equipped with a thermal cut-out. If for any reason the vacuum cleaner does overheat the thermostat will automatically turn the vacuum cleaner off. If this happens, switch the vacuum cleaner off and unplug. Remove and empty the dirt container also check the vacuum cleaner for blockages. Allow the vacuum cleaner to cool for approximately 1 hour (if you have cleaned the filters please wait 24 hours for the filters to fully dry before putting back into the machine).
Clean the pre-motor filter every time the dirt container is emptied and replace the filters every 12 months.
Assembling your vacuum cleaner

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Illustration of a hand holding an orange device next to a mechanical component (no text or symbols visible)Press both buttons at the end of hose and insert into hose entry point.

Insert hose grip into telescopic extension tube.

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Illustration of hands using a ruler to measure a quantity (no text or symbols visible)Press button on telescopic extension tube and adjust to required length.

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Illustration of a mechanical component with an arrow indicating downward motion (no text or symbols)Insert the other end of the telescopic tube into the floorhead.
Using your accessories

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Four different types of mechanical tools or fittings, including a clamp, handle, and bulb (no text or symbols visible)Choose an accessory.

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Illustration of hands using a tool to apply a step on a surface (no text or symbols present)Push the accessory onto the telescopic extension tube or hose end.
Using your machine
IMPORTANT: The base of the vacuum cleaner should always be positioned flat on the floor when starting and in use. The dirt container should be locked into place before lifting the vacuum cleaner by the carry handle.
IMPORTANT: The power cord must always be completely unwound, do not pull further than the yellow marker.
Operating the appliance and accessories

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Illustration of a hand using a tool to lift a car body (no text or symbols present)Unwind the power cord. Do not pull further than the yellow marker.

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Line drawing of a hand operating a portable vacuum cleaner (no text or symbols)Plug into mains and press the On/Off button to switch the machine on.

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Hard Floors CarpetsFor use on carpets, click rocker switch forward. For use on hard floors click rocker switch back.

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Simple illustration of a gray object with an orange handle, resembling a stylized shoe or tool (no text or symbols)
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Simple line drawing of a device with an orange handle and white base (no text or symbols)
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Diagram showing two labeled storage or storage units with symbols and text lines, likely illustrating a storage or storage mechanism.Lower brushes for hard floors. Raise brushes of a carpet cover on hose grip open to reduce suction if required.
Brushes on the floorhead should be visible when using on hard floors.
IMPORTANT: Unplug and switch off vacuum cleaner before performing maintenance or troubleshooting checks.
Emptying and cleaning the dirt container

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Illustration of three steps of a vacuum cleaner's internal structure, showing hand positioning, cleaning, and mounting (no text or symbols)Press dirt container release button. Lift to remove dirt container from machine.
Hold dirt container over the bin. Press release clip at the bottom of the container, the dirt release door will open allowing dirt/debris to fall out.
Don't over fill the dirt container to avoid blocking the air flow through the vacuum cleaner.

Cleaning the pre-motor filter
NOTE: Clean the pre-motor filter every time the dirt container is emptied and replace the filters every 12 months. Filters available at www.vax.co.uk

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Illustration of hands holding a device with an orange arrow indicating rotation (no text or symbols)Turn the dirt container lid anti-clockwise to remove.

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Illustration of a hand using a tool to press or install a cylindrical device (no text or symbols visible)Lift to remove the pre-motor filter out of dirt container.

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TAPTap the filter against a bin to remove excess debris.

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40°C MAXWash pre-motor filter under running water.

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24hrLeave to dry for 24 hours or until fully dry before placing back in the machine.
Taking care of your machine
Cleaning the separator

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Illustration of a hand holding a device with an orange arrow indicating rotation (no text or symbols)Turn the dirt container lid anti-clockwise. to remove.

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Illustration of a hand using a tool to press or install a cylindrical device (no text or symbols visible)Lift to remove the pre-motor filter out of dirt container.

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Illustration of a hand placing an orange object into a white pot (no text or symbols)Using central grips lift to remove separator from dirt container.

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Illustration of a hand turning a circular orange component (no text or symbols)Twist grips clockwise and remove cap from separator.

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TAPTap the separator against a bin to remove any dirt or debris.
For any stubborn dirt/debris remaining in the separator, use a soft brush to remove.

Refitting the separator

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Orange circular diagram with arrows indicating rotational or directional movement (no text or symbols)Replace the separator cap, twist clockwise to lock.

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Illustration of a hand inserting an orange band into a cylindrical container with arrows indicating flow (no text or symbols)Replace separator into dirt container, make sure the rectangular hole in the dirt container lines up with the rectangular hole on the separator.
Post-motor filter maintenance
IMPORTANT: The exhaust filter is designed to offer long life with no maintenance. The filter should be checked periodically and when heavily discoloured it should be replaced. Please do not wash, scrub or brush the filter as this will damage the delicate filter media.

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Illustration of a hand turning a circular orange component into a mechanical housing (no text or symbols)Turn the post-motor filter cover anti-clockwise to remove.

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Illustration of a hand inserting a fan into a device (no text or symbols visible)Pull to remove post-motor filter.

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Illustration of a hand holding a circular object with a no-smoking symbol (no text or labels)Check the post-motor filter for discolouration.

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Illustration of a hand inserting a fan into a device (no text or symbols visible)Push post-motor filter into wheel and re-fit.

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Illustration of a hand using a rotary tool to press a circular orange component (no text or symbols visible)Line up the filter cover tabs with the wheel and turn clockwise. The filter cover will be locked into place when the centre trim is in the horizontal position.
Pet odour filter maintenance
IMPORTANT: Do not wash, scrub or brush the pet odour filter as this will damage it. Replace filters at least every 6-9 months.

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Illustration of a hand holding a rotary orange component, possibly a fan or knob, with no visible text or symbols.Turn the post-motor filter cover anti-clockwise to remove.

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Illustration of a hand inserting a fan into a device (no text or symbols visible)Pull to remove post-motor filter to gain access to the pet odour filter.

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Illustration of a hand pouring granular material into a bucket with a no-smoking symbol (no text or labels)Tap the pet odour filter against a bin to remove any dirt or debris.
Storing your vacuum cleaner

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Illustration of a hand inserting a small orange component into a device with an orange cable (no text or symbols)Unplug from the mains and hold the cord rewind button in, the cord will retract into the vacuum cleaner.

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Technical line drawing of a mechanical device with a handle and internal components (no text or symbols)Place floorhead into parking slot located at back of vacuum cleaner for storage and carrying.
CAUTION: Make sure to hold the cord with your other hand to prevent injury when re-winding.
Removing blockages from the TurboTool (some models only)

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A FClean the TurboTool by removing the 2 screws (A), located on the bottom cover, with a crosshead screwdriver.

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Cross-sectional diagram of a mechanical device with orange and gray components, labeled B (no text or symbols beyond label)Remove the bottom cover (B). Clean out any debris or hair from the brushbar and turbine fan.

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Illustration of an orange mechanical device with aaway view showing internal components (no text or symbols)Replace the bottom cover, insert and tighten the screws.
CAUTION: To reduce the risk of injury from moving parts – unplug before servicing. The brushbar is equipped with bearings which contain sufficient lubrication for their lifetime. Do not add lubricant to the brushbar.
Removing a blockage from the hose

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Illustration of a U-shaped tube with a metallic end cap (no text or symbols)Remove the hose from the vacuum cleaner and telescopic tube. Insert a blunt instrument into the hose to remove the blockage.
Don't forget your accessories!
Order at: www.vax.co.uk/spares-and-solutions
Pro Cleaning Kit (Type 2)
1-1-133326
All our best tools in one kit that makes cleaning your home quicker, easier and with even better results. We've taken care of cleaning all of the hard to reach areas, such as on top of cupboards and in between blinds, as well as the dust that collects behind and within the radiator.

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Illustration of various mechanical tools including cutting blades, blades, and drill bit (no text or symbols present)TurboTool (Type 6)
1-1-134419
Use the TurboTool for vacuuming your stairs, upholstery and car interiors. It's great for picking up stubborn pet hair.

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Two electronic devices, one with orange lid and one with black liquid bottle (no visible text or symbols)Fur 'n' Fluff Tool
1-1-131392
Specifically designed to remove extra stubborn pet hair from upholstery, furniture and carpets.

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Close-up of a transparent plastic tool holder with internal compartments (no visible text or symbols)SolutionProblem
Is there an accessory missing?
- Check the contents panel on the back of the box to make sure the part is included with your vacuum cleaner.
Why won't the vacuum cleaner pick up?
- The dirt container may not be correctly fitted, remove the dirt container from the vacuum cleaner and check it's assembled correctly, refit ensuring it's locked into place.
- The separator is blocked. Go to 'Taking care of your machine'.
- The separator is incorrectly fitted. Go to 'Taking care of your machine'.
- The filter may be clogged, clean the filter. Go to 'Taking care of your machine'.
- The dirt container may be blocked, empty the dirt container. Go to 'Taking care of your machine'.
- There may be a blockage in the hose/tube. Disconnect from the vacuum cleaner and carefully remove any blockages. Go to 'Let's talk technical'.
Why does my vacuum cleaner have no power?
- The plug may not be fully pushed into the electrical socket.
- Check the fuse in the plug if this needs replacing, always replace with a 13amp fuse.
- The motor thermostat may have tripped. If this has happened, unplug the vacuum cleaner. Remove and empty the dirt container and check the hose for blockages. Clean the filters and allow the vacuum cleaner to cool for approximately 1 hour (if you have washed the filters you will need to wait 24 hours for the filters to fully dry before putting them back into the vacuum cleaner).
Why is dust escaping from the vacuum?
- The filters may be clogged, clean the filter. Go to 'Taking care of your machine'.
CAUTION: To reduce the risk of personal injury, unplug the vacuum cleaner before performing maintenance /troubleshooting checks.
It's quick and easy to register for your FREE
2 year guarantee ^+
Online at: vax.co.uk/registration
Please retain your original receipt for proof of purchase.
we're here if you need us support.vax.co.uk
GET IN TOUCH
@ info@vax.co.uk vax.co.uk
EU Statement of Compliance: Manufacturer/EU importer: Vax Limited, hereby on our own responsibility, declare that the CCMBPCV1P1/CCMBPCV1T1/CCMBPNV1P1/CCMBPNV1T1/ CCMBPNV1C1/CCMBPV1P1/CCMBPV1T1/CCMBPV1C1/CCMBPDV1P1/ CCMBPDV1T1/CCMBPDV1C1/CCMBPCV1C1 are manufactured in compliance with the following Directives: Safety: 2014/35/EU Low Voltage Directive. EMC: 2014/30/EU Electromagnetic Compatibility Directive.
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your Local Authority or retailer for recycling advice.
© 2019 Vax Limited. All rights reserved. The VAX trade mark and Vax lozenge are the property of Techtronic Floor Care Technology Ltd and are registered in the EU and may be pending or registered in other countries.
This marking on the product(s) and/or accompanying documents means that used electrical and electronic equipment (WEEE) should not be mixed with general household waste. For proper treatment, recovery and recycling, please take this product(s) to designated collection points where it will be accepted free of charge. Disposing of this product correctly will help save valuable resources and prevent any potential negative effects on human health and the environment, which could otherwise arise from inappropriate waste handling. Please contact your local authority for further details of your nearest designated collection point.