ViewZ

VZ-19RTN - Surveillance ViewZ - Free user manual and instructions

Find the device manual for free VZ-19RTN ViewZ in PDF.

📄 42 pages English EN Download 💬 AI Question
Notice ViewZ VZ-19RTN - page 3
Pick your language and provide your email: we'll send you a specifically translated version.

User questions about VZ-19RTN ViewZ

0 question about this device. Answer the ones you know or ask your own.

Ask a new question about this device

The email remains private: it is only used to notify you if someone responds to your question.

No questions yet. Be the first to ask one.

Download the instructions for your Surveillance in PDF format for free! Find your manual VZ-19RTN - ViewZ and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. VZ-19RTN by ViewZ.

USER MANUAL VZ-19RTN ViewZ

Please read this manual thoroughly before use, and keep it handy for future reference.

CONTENTS

Safety Instruction 3

  1. Mark Indication & Substance 4
  2. Warning 4
  3. Caution 5
  4. Operational Temperature & Humidity 5
  5. Dot Defect (dead pixel) of TFT 5
  6. FCC RF INTERFERENCE STATEMENT 6

Installation 7

  1. Package 7
  2. Interface 8
  3. Remote Control Function 9

Function 10

  1. Monitor Button Function 10
  2. OSD Control and Function.... 11

Mounting Guide 17

Specification 18

Trouble Shooting 19

RMA 20

Warranty 22

SAFETY INSTRUCTION

Important Safety Instruction

  1. Read all warnings.
  2. Follow all instructions to ensure longevity of monitor.
  3. Do not place the monitor near water.
  4. Clean only with dry cloth.
  5. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
  6. Do not install near any heat sources such as radiators, heat registers, stoves, or other heat generating devices.
  7. Do not override the safety purpose of the polarized or grounding-type plug.
  8. A polarized plug has two blades with one wider than the other.
  9. A grounding type plug has two blades and a third grounding prong.
  10. The wide blade or the third prong are provided for your safety.
  11. If the provided plug does not fit into your outlet, consult with electrician for replacement of the outlet.
  12. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles and the point where it connects to the monitor.
  13. Only use attachment/accessories specified by the manufacturer.
  14. Use only with the cart, stand, tripod, bracket or table specified by the manufacturer or sold with the monitor. When a cart is used, use caution when moving the cart & monitor in combination to avoid injuries.
  15. Unplug the monitor during lightning storms or when unused for long periods of time.
  16. Refer all servicing to qualified service personnel. Servicing is required when the monitor has been damaged in any way.

The monitor shall not be exposed to dripping or splashing and objects containing liquids, such as vases shall be placed near the monitor.

The monitor should have ample distance (e.g. 10cm) from the wall for sufficient ventilation.

ViewZ VZ-19RTN - Important Safety Instruction - 1

SAFETY INSTRUCTION

Important Safety Instruction

Mark Indication and Substance

ViewZ VZ-19RTN - Mark Indication and Substance - 1

ViewZ VZ-19RTN - Mark Indication and Substance - 2

ViewZ VZ-19RTN - Mark Indication and Substance - 3

CAUTION : TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL

ViewZ VZ-19RTN - Mark Indication and Substance - 4

This symbol is intended to alert the user to the presence of uninsulated & dangerous voltage within the monitor's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

ViewZ VZ-19RTN - Mark Indication and Substance - 5

This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the monitor.

Warning

  • Do not use damaged or loose cables and plug.
  • Do not pull the plug out by the wire nor touch the plug with wet hands.
  • Use only a properly grounded plug and receptacle.
  • Do not connect too many extension cords or plugs to one outlet.
  • Do not excessively bend the plug and wire.
  • Do not disconnect the power cord while it's still plugged into the monitor.
  • Do not place any heavy objects on the power cord. Damage to the cord may cause shock or fire.
  • Never open the monitor. There are no user-serviceable parts inside and opening will void warranty.
  • Removing covers may expose you to dangerous shock hazards or other risks.
  • Keep any heating devices away from the power cable and monitor.
  • Do not place the monitor near water.
  • Do not insert objects of any kind into the monitor's open slots, as they may touch dangerous voltage points.
  • Please follow the laws and regulations of your municipality to dispose the monitor properly.
  • Do not use the monitor in high temperature, humid, dusty or oily areas.
  • Do not install the monitor where it will be exposed to continual vibration.
  • Keep the plastic packaging out of children's reach.
  • If any damage is detected upon first opening the box, contact agency from which you bought the monitor directly.
  • If your monitor does not operate normally – in particular, if there is any unusual sound or smell coming from the monitor – unplug it immediately and contact an authorized dealer or the service center.

SAFETY INSTRUCTION

Important Safety Instruction

ViewZ VZ-19RTN - Important Safety Instruction - 1

Caution

  • If the connector between the plug and the pin is dusty or dirty, clean it properly using a dry cloth.
  • Make sure to unplug the power cord before cleaning the monitor.
    • Make sure to leave a gap between monitor and wall.
  • Do not drop the monitor when moving it.
  • Place your monitor in a location with low humidity and a minimum dust.
  • Install the monitor base on a showcase or shelf so that the end of the base does not protrude from the showcase or shelf.
  • Do not place the monitor on an unstable or small surface area.
  • Do not install inside a vehicle.
  • Disconnect the plug from the outlet during storms or lightning or if it has not been used for a long time.
  • Do not try to move the monitor by pulling on the power cord.
  • Do not cover the vents on the monitor.
  • When moving the monitor, turn off and unplug the power cord. Make sure that all cables, including HDMI cable and cables connected to other devices, are disconnected before moving it.
  • Place the monitor out of children's reach, as they could damage it by hanging onto it.

ViewZ VZ-19RTN - Caution - 1

Available Temperature & Humidity

  • Operating Temperature: 14^ 122^ / -10^ 50^
    • Operating Humidity : 20 \~ 70% RH

Dot Defect (dead pixel) of TFT

ViewZ monitors are manufactured using high-end semiconductor technology with precision ratings of 99.9% and above. However, it may be the case that certain RGB and white pixels seem darker (or entirely unlit i.e. black).

Modern production methods cannot guarantee an absolute fault-free monitor. To this effect, no LED manufacturer can guarantee a defect free panel. A few isolated pixel or sub-pixel faults are considered tolerable and different policies exist that govern the amount of these tolerable values.

While most pixel faults occur in isolated regions, a cluster of dead pixels or sub-pixels can sometimes form for which a separate ruling applies. A cluster is defined as an area of 5x5 pixels. ViewZ's policy on pixel failure: either as an isolated fault or in the form of a cluster is outlined on the website: www.viewzusa.com

FCC RF INTERFERENCE STATEMENT

Note

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures.

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio, TV technician for help.
  • Only shielded interface cable should be used.

Finally, any changes or modifications to the equipment by the user not expressly approved by the grantee or manufacturer could void the users authority to operate such equipment.

▶ DOC COMPLIANCE NOTICE

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the radio interference regulation of Canadian Department of communications.

INSTALLATION

Installation Tools

The following tools may be required depending on your installation.

ViewZ VZ-19RTN - Installation Tools - 1

text_image Electronic Stud Finder Pencil Protective Eye-wear Level Phillips Screwdriver

Assembly Components - provided

Your ViewZ monitor is shipped with all proper installation hardware and components. If there are parts missing and/or damaged, please stop the installation and contact ViewZ USA at (888)-998-4399.

ViewZ VZ-19RTN - Assembly Components - provided - 1

text_image ViewZ ViewZ

TFT-LED Monitor (Qty 1) Monitor Stand (Qty 1)

ViewZ VZ-19RTN - Assembly Components - provided - 2

natural_image Two black electronic devices with cables and connectors, no visible text or symbols

110V Power Cable (Qty 1) Power Supply (Qty 1)

ViewZ VZ-19RTN - Assembly Components - provided - 3
HDMI Cable (Qty 1) User Manual (Qty 1)

ViewZ VZ-19RTN - Assembly Components - provided - 4

ViewZ VZ-19RTN - Assembly Components - provided - 5
Remote Controller (Qty 1)

Mounting Option

Your ViewZ monitor is compatible with ViewZ monitor mounts. For more information, please contact ViewZ USA at (888)-998-4399.

Wall Mount

- Part# - PART05 PUESA 50,75,100

15mm Low profile

ViewZ VZ-19RTN - Mounting Option - 1

WM11 Tilting -70^ +70^

Swivel 180^

AM01 Tilting -70^ +70^

Swivel 180^

ViewZ VZ-19RTN - Mounting Option - 2

natural_image Black mechanical component with mounting flanges and central hub (no visible text or symbols)

ViewZ VZ-19RTN - Mounting Option - 3

natural_image Mechanical wall-mounted device with a rectangular frame attached, no visible text or symbols

CONNECT EXTERNAL EQUIPMENTS

Interface Input Ports

The following image is the description of interface input ports of BNC Monitor

ViewZ VZ-19RTN - Interface Input Ports - 1

text_image ① ③ ② ④ ⑤ ⑥
  1. DC 12V IN
  2. HDMI IN
  3. VGA IN
  4. BNC (Composite) IN
  5. BNC (Composite) OUT
  6. Audio IN / OUT

REMOTE FUNCTION

Remote Controller

  1. Power
  2. Picture
  3. Freeze
  4. Up
  5. Left
  6. Menu
  7. Right
  8. Down
  9. Mute
  10. Input
  11. VGA Input Select
  12. YPbPr Input Select - N / A
  13. HDMI Input Select
  14. AV Input Select
  15. S-Video Input Select - N / A
  16. DVI Input Select - N / A

ViewZ VZ-19RTN - Remote Controller - 1

text_image POWER MUTE PICTURE FREEZE INPUT MENU VGA YPbPr HDMI AV S-VIDEO DVI ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ ⑪ ⑫ ⑬ ⑭ ⑮ ⑯ ⑰ ⑱ ⑲ ⑳ ㉑ ㉒ ㉓ ㉔

Display image, sound and custom settings can be adjusted in OSD (On Screen Display) menu by remote controller. To adjust monitor setting value :

  1. Press the 'MENU' button to enter the OSD menu
  2. Press the 'INPUT' button to select input source
  3. Press the 'FREEZE' button to freeze current display image On / Off - only available on the remote controller
  4. Press the ▲ / ▼ buttons to select the desired sub-menu. The selected submenu will be highlighted
  5. Press the 'MENU' button to enter the sub-menu for adjusting items
  6. Change the value you wish to adjust by using the ◀ / ▶ buttons
  7. Press the 'MENU' button to confirm / exit for saving adjustment value on sub-menu
  8. Without entering OSD MENU, press ◀ / ▶ buttons to adjust the audio volume
  9. Without entering OSD MENU, press HDMI, AV & VGA buttons to select desired input source
  10. Press the 'MUTE' button to on / off audio - audio only works with VGA / AV input

CONTROL AND FUNCTION

On Monitor, Button Control

ViewZ VZ-19RTN - On Monitor, Button Control - 1

text_image ViewZ SOURCE ▶ ▶ MENU POWER ① ② ③ ④ ⑤ ⑥
  1. Source

Select an input source

  1. Left & Right ◀ (VOL) ▶

Change the value on selected menu

  1. Menu

Enter or exit the OSD / Select a menu on OSD

  1. Power

Monitor power on / off

  1. LED Indicator

Green color: monitor on

Red color : monitor off

  1. IR Receiver

Monitor Button Function

All picture, sound settings and setup can be adjusted in OSD (On Screen Display) menu.

To adjust the OSD screen:

  1. Press the MENU button to enter the OSD MENU
  2. Press the ◀ / ▶ buttons to select the desired main-MENU. The selected main-MENU is highlighted
  3. Press the SOURCE button to select the desired sub-MENU. The selected sub-MENU is highlighted
  4. Change the value you wish to adjust by using the ◀ / ▶ buttons
  5. Press the MENU button to confirm the adjustment on sub-menu
  6. Press the MENU button to exit the sub-MENU and go back to the main-MENU
  7. Press the MENU button to exit the OSD MENU

CONTROL AND FUNCTION

Select Input Source

AV1

AV2

VGA

HDMI

Press 'SOURCE' button on monitor or 'INPUT' button on remote controller

Press 'SOURCE' button to change input source and then press ▶ button to select input source on monitor

Press '▲ / ▼' button to change input source and then press 'INPUT' button to select input source on remote controller

Volume

ViewZ VZ-19RTN - Volume - 1

text_image 22

Press ◀ / ▶ buttons to adjust volume on monitor

Press ◀ / ▶ buttons to adjust volume on remote controller

Detect Source Signal Message

If you connect any input source, monitor will display current input source resolution and frequency.

CONTROL AND FUNCTION

Picture

ViewZ VZ-19RTN - Picture - 1

text_image PICTURE Contrast 50 Brightness 50 Tint 50 Color 50 Sharpness 50 Color Tempere.. ( Normal ) Aspect Ratio ( 16:9 ) Picture Mode ( Standard ) Red ( 50 ) Green ( 50 ) Blue ( 50 )
FUNCTIONVALUE
BRIGHTNESSAdjust the brightness0 ~ 100
CONTRASTAdjust the Intensity0 ~ 100
TINT ^1) Adjust the tint0 ~ 100
COLORAdjust the color saturation0 ~ 100
SHARPNESSAdjust the sharpness0 ~ 100
COLOR TEMPAdjust the color settingSee table below
ASPECT RATIOAdjust the video formatSee table below
PICTURE MODEAdjust the image color settingSee table below

1) Only available in Composite (video) input
▲/▼ MOVE ◀/▶ SELECT(ADJUST) MENU RETURN

PICTURE MODE
MILDReduce contrast and sharpness
USERApply user selected values - brightness, contrast, color and hue
DYNAMICProvide enhanced contrast and sharpness
STANDARDProvide standard contrast and sharpness
ASPECT RATIO
16 : 9123Set the image size to 16 : 9
4 : 3123Set the image size to 4 : 3
AUTO23Adjust the image size based on input resolution
Just Scan3Display the image without adjustment of input source
ZOOM 223Zoom the image size as factory preset zoom level 2
ZOOM 123Zoom the image size as factory preset zoom level 1

1) VGA-input support
2) AV-input support
3) HDMI-input support

COLOR TEMP.
WARMGive the white color a reddish tint
NORMALGive the white color a neutral tint
COOLGive the white color a blue-ish tint
USER^1) Set custom color temperature

1) To set custom color temperature (R,G,B values), select "USER" to set color temperature. Keep pushing 'Down' button on the monitor or the remote controller, then you will see Red, Green and Blue option

CONTROL AND FUNCTION

Sound

ViewZ VZ-19RTN - Sound - 1

text_image SOUND Treble Bass Balance Sound Mode Auto Volume 50 50 0 Standard Off

▲/▼ MOVE ◀/▶ SELECT(ADJUST) MENU RETURN

FUNCTION VALUE
BASSAdjust the bass level0 ~ 100
TREBLEAdjust the treble level0 ~ 100
BALANCE Adjust the balance -50 ~ +50
SOUND MODESelect one of the presetsUSER / SPORTS / MOVIE / MUSIC / STANDARD
AUTO VOLUME ^1) Set the automatic volume controlON / OFF

1) Available in Composite (video) / HDMI input

CONTROL AND FUNCTION

Function

ViewZ VZ-19RTN - Function - 1

text_image FUNCTION Noise Reduction < Middle > Auto Adjust Prevent Burn-in < On >

▲/▼ MOVE ◀/▶ SELECT(ADJUST) MENU RETURN

FUNCTION VALUE
NOISE REDUCTION1)Reduce noise of the display imageLOW / MIDDLE / HIGH / DEFAULT / OFF
AUTO ADJUST1)Fit the image size automatically
PREVENT BURN-IN Setperiodic image retention ON / OFF

1) Only available in VGA input

CONTROL AND FUNCTION

OSD

ViewZ VZ-19RTN - OSD - 1

text_image SYSTEM OSD Language < English > OSD Duration < 10Sec > Blue Screen < On > Restore Default >

▲/▼ MOVE ◀/▶ SELECT(ADJUST) MENU RETURN

FUNCTION VALUE
OSD LANGUAGESet the language of the OSD menuEnglish, German, French Spanish, Italian
OSD DURATIONSet the OSD display timeOff / 5-10-15-30-45-60 sec
BLUE SCREEN Set the standby mode screen as blue or black (default) color ON / OFF
RESTORE DEFAULTReset the monitor settings to the factory default

MOUNTING GUIDE

Wall Mounting (Optional)

VZ-RTN monitors are suitable for VESA wall mount (not included).

ViewZ VZ-19RTN - Wall Mounting (Optional) - 1

text_image M4 x L10 screws
  1. VZ-19RTN / VZ-17RTN : VESA WALL MOUNT 75mm x 75m

! Attention!

VZ-17RTN / VZ-19RTN : You must use 4 * M4 x L10 screws to assemble this monitor and the wall mount bracket.

! WARNING!

If user uses screws longer than M4 x L10 mm, it may cause damage to the unit. Please use bolt of correct size and length as instructed.

Mounting Safety!

At least two people are recommended to safely install the mount.

SPECIFICATION

Model No. VZ-19RTNVZ-17RTN

Size & Type 19" 17*
LCDPanel Type19" LED Backlit Monitor17" LED Backlit Monitor
Pixel Pitch0.294 (H) x 0.294(V) mm0.264 (H) x 0.264(V) mm
Brightness300 cd/m2250 cd/m2
Contrast Ratio700 : 1(Typ.)1000 : 1(Typ.)
Viewing AngleR/L : 85°/ 85° U/D : 75 / 75°R/L : 85°/ 85° U/D : 80°/ 80°
Display Color16.7 Million Colors
Response Time5 ms
Resolution1280 (H) x 1024 (V)
Case TypeBlack Plastic
Active Display Area337.920 (H) x 270.336 (V) mm376.32 (H) x 301.06 (V) mm
Aspect Ratio5 : 4
Frequency30-80KHz(H) / 50-75Hz(V)
Color TemperatureWarm / Normal / Cool / User
Speaker2 x 1.5W2 x 2.5W
Operating Temperature14°F ~ 122°F / -10°C ~ 50°C
Operating Humidity20 ~ 70% RH
WeightNet : 6.17 lb / 2.8 kgNet : 6.10 lb / 2.77 kgGross : 7.27 lb / 3.3 kgGross : 7.20 lb / 3.27 kg
INTERFACEVIDEO (2ch input 1.0Vp-p, 75Ω terminated, 1ch loop-through out)
HDMI (High Definition Multimedia Interface)
VGA (RGB-PC), PC Stereo In / Out
Safety & EMC CertificationCE / FCC / RoHS
Electrical Ratings12V DC, 3A (AC 100-240V, 50/60Hz)
Power Consumption≤ 20 W≤ 23 W
AccessoriesHDMI cable, Power Supply & Cable, User's Manual, Remote controller

TROUBLESHOOTING GUIDE

  • Check the following before calling for service.
  • If the same problems continue after checking, contact the reseller you purchased the monitor from.
At startWe recommend that you test with different input sources when you have trouble with the current input source. If symptom persists, follow the instructions below. After following the instructions below, please contact us at 1-888-99-VIEWZ.
No image or Noise on the screen- Make sure the cable is correctly plugged into the outlet- Make sure the power cable is correctly plugged into the monitor- Make sure the cable is correctly connected between monitor & source- Check brightness and see if brightness is set to '∅' - Check video source
Incorrect display or Half display- Check your video source- Reset video source : connection, cable replacement, setting & more
Flickering and shadow image- Check your input source setting for resolution and phase (Hz)
The audio function is not working- Check the volume and make sure MUTE is not on- Check HDMI / Audio port cable connection
LED is flickering or no image- Check the interface cable connection and make sure it's plugged in correctly- Check the input source

TERMS OF WARRANTY / RMA

  • The warranty period for this monitor is 3 years. The warranty will be voided for the scenarios listed below.
  • You can also download the manual and information of VIEWZ web site: VIEWZUSA.COM
Cases of Non-Warranty CoverageWhen power feed to the monitor exceeds capacity and causes damage
Accident, Abuse, Misuse, Neglect, Fire, Water/liquids, Lightning or any act of nature
Damaged by dropping, throwing and hitting the monitor
Failure caused by users attempt to modify the product
Failure by limited life of parts such as LED Lamps and any other consumables
Damaged by using third party power cable, unstable power input and electric shock

* Above information can be changed without notification - please check our website or contact ViewZ representative for latest RMA service policy.
* When shipping the monitor for RMA, make sure to pack safely to ensure the monitor is not damaged during shipping.

NOTE

WARRANTY

ViewZ USA LIMITED 3 YEAR WARRANTY

What and Who is Covered by this Limited Warranty and for How Long

ViewZ USA warrants this product to be free from defects in material and workmanship for 3 years to the original owner of this product. The limited warranty is valid only for the original purchaser of the product.

What ViewZ USA Will Do

At the sole discretion of ViewZ USA, ViewZ USA will repair or replace any product or product part that is defective. If ViewZ USA chooses to replace a defective product or part, a replacement product or part will be shipped to you at no charge, but you must pay any labor costs.

What is Not Covered; Limitations

ViewZ USA disclaims any liability for damage to mounts, adapters, displays, projectors, other property, or personal injury resulting, in whole or in part, from improper installation, modification, use or misuse of its products.

ViewZ USA disclaims all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose. ViewZ USA is not responsible for incidental or consequential damages, including but not limited to, inability to use its products or labor costs for removing and replacing defective products or parts. Some states do not allow the exclusion or limitation of incidental or consequential damage, so the above limitation or exclusion many not apply to you.

What Customers Must Do for Limited Warranty Service

If you discover a problem that you think may be covered by the warranty you MUST REPORT it in writing to the address below within thirty (30) days. Proof of purchase (an original sales receipt) from the original consumer purchaser must accompany all warranty claims. Warranty claims must also include a description of the problem, the purchaser's name, address, and telephone number. General inquiries can be addressed to ViewZ USA Customer Service at 1-888-998-4399. Warranty claims will not be accepted over the phone or by fax.

ViewZ USA

Attn: Warranty Claim

177 W. Orangethorpe Ave.

Placentia, CA 92870

How State Law Applies

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Disclaimer

ViewZ USA intends to make this manual accurate and complete. However, ViewZ USA makes no claim that the information contained herein covers all details, conditions or variations, nor does it provide for every possible contingency in connection with the installation or use of this monitor. The information contained in this document is subject to change without notice or obligation of any kind. ViewZ USA makes no representation of warranty, expressed or implied, regarding the information contained herein. ViewZ USA assumes no responsibility for accuracy, completeness or sufficiency of the information contained in this document.

Contact Us

NORTH AMERICA

177 W. Orangethorpe Ave.

Placentia, CA 92870

USA and Canada

Phone: 1-888-998-4399

Fax: 1-714-996-1138

Other Locations

Phone: (001) 888-998-4399

Fax: (001) 714-996-1138

© ViewZ USA

VZ-RTN SERIES

17" & 19" PROFESSIONAL

LED CCTV MONITOR USER MANUAL

ViewZ VZ-19RTN - 17" &amp; 19" PROFESSIONAL - 1

text_image ViewZ® DRIVING VISUAL INNOVATION ViewZ

ViewZ®

www.viewzusa.com

Please read this manual thoroughly before use, and keep it handy for future reference.

CONTENTS

Safety Instruction 3

  1. Mark Indication & Substance .... 4
  2. Warning 4
  3. Caution 5
  4. Operational Temperature & Humidity 5
  5. Dot Defect (dead pixel) of TFT 5
  6. FCC RF INTERFERENCE STATEMENT 6

Installation 7

  1. Package 7
  2. Interface 8
  3. Remote Control Function 9

Function 10

  1. Monitor Button Function 10
  2. OSD Control and Function 11

Mounting Guide 17

Specification 18

Trouble Shooting 19

RMA 20

Warranty 22

SAFETY INSTRUCTION

Important Safety Instruction

  1. Read all warnings.
  2. Follow all instructions to ensure longevity of monitor.
  3. Do not place the monitor near water.
  4. Clean only with dry cloth.
  5. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
  6. Do not install near any heat sources such as radiators, heat registers, stoves, or other heat generating devices.
  7. Do not override the safety purpose of the polarized or grounding-type plug.
  8. A polarized plug has two blades with one wider than the other.
  9. A grounding type plug has two blades and a third grounding prong.
  10. The wide blade or the third prong are provided for your safety.
  11. If the provided plug does not fit into your outlet, consult with electrician for replacement of the outlet.
  12. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles and the point where it connects to the monitor.
  13. Only use attachment/accessories specified by the manufacturer.
  14. Use only with the cart, stand, tripod, bracket or table specified by the manufacturer or sold with the monitor. When a cart is used, use caution when moving the cart & monitor in combination to avoid injuries.
  15. Unplug the monitor during lightning storms or when unused for long periods of time.
  16. Refer all servicing to qualified service personnel. Servicing is required when the monitor has been damaged in any way.

The monitor shall not be exposed to dripping or splashing and objects containing liquids, such as vases shall be placed near the monitor.

The monitor should have ample distance (e.g. 10cm) from the wall for sufficient ventilation.

ViewZ VZ-19RTN - Important Safety Instruction - 1

SAFETY INSTRUCTION

Important Safety Instruction

Mark Indication and Substance

ViewZ VZ-19RTN - Mark Indication and Substance - 1

ViewZ VZ-19RTN - Mark Indication and Substance - 2

ViewZ VZ-19RTN - Mark Indication and Substance - 3

CAUTION : TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL

ViewZ VZ-19RTN - Mark Indication and Substance - 4

This symbol is intended to alert the user to the presence of uninsulated & dangerous voltage within the monitor's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

ViewZ VZ-19RTN - Mark Indication and Substance - 5

This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the monitor.

Warning

  • Do not use damaged or loose cables and plug.
  • Do not pull the plug out by the wire nor touch the plug with wet hands.
  • Use only a properly grounded plug and receptacle.
  • Do not connect too many extension cords or plugs to one outlet.
  • Do not excessively bend the plug and wire.
  • Do not disconnect the power cord while it's still plugged into the monitor.
  • Do not place any heavy objects on the power cord. Damage to the cord may cause shock or fire.
  • Never open the monitor. There are no user-serviceable parts inside and opening will void warranty.
  • Removing covers may expose you to dangerous shock hazards or other risks.
  • Keep any heating devices away from the power cable and monitor.
  • Do not place the monitor near water.
  • Do not insert objects of any kind into the monitor's open slots, as they may touch dangerous voltage points.
  • Please follow the laws and regulations of your municipality to dispose the monitor properly.
  • Do not use the monitor in high temperature, humid, dusty or oily areas.
  • Do not install the monitor where it will be exposed to continual vibration.
  • Keep the plastic packaging out of children's reach.
  • If any damage is detected upon first opening the box, contact agency from which you bought the monitor directly.
  • If your monitor does not operate normally – in particular, if there is any unusual sound or smell coming from the monitor – unplug it immediately and contact an authorized dealer or the service center.

SAFETY INSTRUCTION

Important Safety Instruction

ViewZ VZ-19RTN - Important Safety Instruction - 1

Caution

  • If the connector between the plug and the pin is dusty or dirty, clean it properly using a dry cloth.
  • Make sure to unplug the power cord before cleaning the monitor.
    • Make sure to leave a gap between monitor and wall.
  • Do not drop the monitor when moving it.
  • Place your monitor in a location with low humidity and a minimum dust.
  • Install the monitor base on a showcase or shelf so that the end of the base does not protrude from the showcase or shelf.
  • Do not place the monitor on an unstable or small surface area.
  • Do not install inside a vehicle.
  • Disconnect the plug from the outlet during storms or lightning or if it has not been used for a long time.
  • Do not try to move the monitor by pulling on the power cord.
  • Do not cover the vents on the monitor.
  • When moving the monitor, turn off and unplug the power cord. Make sure that all cables, including HDMI cable and cables connected to other devices, are disconnected before moving it.
  • Place the monitor out of children's reach, as they could damage it by hanging onto it.

ViewZ VZ-19RTN - Caution - 1

Available Temperature & Humidity

  • Operating Temperature: 14^ 122^ / -10^ 50^
  • Operating Humidity: 20 70% RH

Dot Defect (dead pixel) of TFT

ViewZ monitors are manufactured using high-end semiconductor technology with precision ratings of 99.9% and above. However, it may be the case that certain RGB and white pixels seem darker (or entirely unlit i.e. black).

Modern production methods cannot guarantee an absolute fault-free monitor. To this effect, no LED manufacturer can guarantee a defect free panel. A few isolated pixel or sub-pixel faults are considered tolerable and different policies exist that govern the amount of these tolerable values.

While most pixel faults occur in isolated regions, a cluster of dead pixels or sub-pixels can sometimes form for which a separate ruling applies. A cluster is defined as an area of 5x5 pixels. ViewZ's policy on pixel failure: either as an isolated fault or in the form of a cluster is outlined on the website: www.viewzusa.com

FCC RF INTERFERENCE STATEMENT

Note

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures.

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio, TV technician for help.
  • Only shielded interface cable should be used.

Finally, any changes or modifications to the equipment by the user not expressly approved by the grantee or manufacturer could void the users authority to operate such equipment.

▶ DOC COMPLIANCE NOTICE

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the radio interference regulation of Canadian Department of communications.

INSTALLATION

Installation Tools

The following tools may be required depending on your installation.

ViewZ VZ-19RTN - Installation Tools - 1

Assembly Components - provided

Your ViewZ monitor is shipped with all proper installation hardware and components. If there are parts missing and/or damaged, please stop the installation and contact ViewZ USA at (888)-998-4399.

ViewZ VZ-19RTN - Assembly Components - provided - 1

text_image ViewZ ViewZ

TFT-LED Monitor (Qty 1) Monitor Stand (Qty 1)

ViewZ VZ-19RTN - Assembly Components - provided - 2

natural_image Two electronic devices with black cables and connectors, no visible text or symbols

110V Power Cable (Qty 1) Power Supply (Qty 1)

ViewZ VZ-19RTN - Assembly Components - provided - 3
HDMI Cable (Qty 1) User Manual (Qty 1)

ViewZ VZ-19RTN - Assembly Components - provided - 4

ViewZ VZ-19RTN - Assembly Components - provided - 5
Remote Controller (Qty 1)

Mounting Option

Your ViewZ monitor is compatible with ViewZ monitor mounts. For more information, please contact ViewZ USA at (888)-998-4399.

Wall Mount

• Part # • PWRM05 PWRSA 50, 75, 100

15mm Low profile

ViewZ VZ-19RTN - Mounting Option - 1

WM11 Tilting -70^ +70^

ViewZ VZ-19RTN - Mounting Option - 2

natural_image Black mechanical component with a central hub and mounting flanges (no visible text or symbols)

Swivel 180^

AM01 Tilting -70^ +70^

Swivel 180°

ViewZ VZ-19RTN - Mounting Option - 3

natural_image Mechanical arm with two vertical bars mounted on a wall, connected to a square component (no text or symbols visible)

CONNECT EXTERNAL EQUIPMENTS

Interface Input Ports

The following image is the description of interface input ports of BNC Monitor

ViewZ VZ-19RTN - Interface Input Ports - 1

text_image 300000000 300000000 ① ③ ② ④ ⑤ ⑥
  1. DC 12V IN
  2. HDMI IN
  3. VGA IN
  4. BNC (Composite) IN
  5. BNC (Composite) OUT
  6. Audio IN / OUT

REMOTE FUNCTION

Remote Controller

  1. Power
  2. Picture
  3. Freeze
  4. Up
  5. Left
  6. Menu
  7. Right
  8. Down
  9. Mute
  10. Input
  11. VGA Input Select
  12. YPbPr Input Select - N / A
  13. HDMI Input Select
  14. AV Input Select
  15. S-Video Input Select - N / A
  16. DVI Input Select - N / A

ViewZ VZ-19RTN - Remote Controller - 1

text_image POWER MUTE PICTURE FREEZE INPUT MENU VGA YPbPr NUMI AV S-VIDEO DVI ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ ⑪ ⑫ ⑬ ⑭ ⑮ ⑯

Display image, sound and custom settings can be adjusted in OSD (On Screen Display) menu by remote controller. To adjust monitor setting value :

  1. Press the 'MENU' button to enter the OSD menu
  2. Press the 'INPUT' button to select input source
  3. Press the 'FREEZE' button to freeze current display image On / Off - only available on the remote controller
  4. Press the ▲ / ▼ buttons to select the desired sub-menu. The selected submenu will be highlighted
  5. Press the 'MENU' button to enter the sub-menu for adjusting items
  6. Change the value you wish to adjust by using the ◀ / ▶ buttons
  7. Press the 'MENU' button to confirm / exit for saving adjustment value on sub-menu
  8. Without entering OSD MENU, press ◀ / ▶ buttons to adjust the audio volume
  9. Without entering OSD MENU, press HDMI, AV & VGA buttons to select desired input source
  10. Press the 'MUTE' button to on / off audio - audio only works with VGA / AV input

CONTROL AND FUNCTION

On Monitor, Button Control

ViewZ VZ-19RTN - On Monitor, Button Control - 1

text_image ViewZ SOURCE ▶ ▶ MENU POWER ① ② ③ ④ ⑤ ⑥
  1. Source
    Select an input source
  2. Left & Right ◀ (VOL) ▶
    Change the value on selected menu
  3. Menu
    Enter or exit the OSD / Select a menu on OSD
  4. Power
    Monitor power on / off

  5. LED Indicator

Green color: monitor on

Red color : monitor off

  1. IR Receiver

Monitor Button Function

All picture, sound settings and setup can be adjusted in OSD (On Screen Display) menu.

To adjust the OSD screen:

  1. Press the MENU button to enter the OSD MENU
  2. Press the ◀ / ▶ buttons to select the desired main-MENU. The selected main-MENU is highlighted
  3. Press the SOURCE button to select the desired sub-MENU. The selected sub-MENU is highlighted
  4. Change the value you wish to adjust by using the ◀ / ▶ buttons
  5. Press the MENU button to confirm the adjustment on sub-menu
  6. Press the MENU button to exit the sub-MENU and go back to the main-MENU
  7. Press the MENU button to exit the OSD MENU

CONTROL AND FUNCTION

Select Input Source

AV1

AV2

VGA

HDMI

Press 'SOURCE' button on monitor or 'INPUT' button on remote controller

Press 'SOURCE' button to change input source and then press ▶ button to select input source on monitor

Press '▲ / ▼' button to change input source and then press 'INPUT' button to select input source on remote controller

Volume

ViewZ VZ-19RTN - Volume - 1

text_image 22

Press ◀ / ▶ buttons to adjust volume on monitor

Press ◀ / ▶ buttons to adjust volume on remote controller

Detect Source Signal Message

If you connect any input source, monitor will display current input source resolution and frequency.

CONTROL AND FUNCTION

Picture

ViewZ VZ-19RTN - Picture - 1

text_image PICTURE Contrast 50 Brightness 50 Tint 50 Color 50 Sharpness 50 Color Tempere.. ( Normal ) Aspect Ratio ( 16:9 ) Picture Mode ( Standard ) Red ( 50 ) Green ( 50 ) Blue ( 50 )
FUNCTIONVALUE
BRIGHTNESSAdjust the brightness0 ~ 100
CONTRASTAdjust the Intensity0 ~ 100
TINT ^1) Adjust the tint0 ~ 100
COLORAdjust the color saturation0 ~ 100
SHARPNESSAdjust the sharpness0 ~ 100
COLOR TEMPAdjust the color settingSee table below
ASPECT RATIOAdjust the video formatSee table below
PICTURE MODEAdjust the image color settingSee table below

1) Only available in Composite (video) input
▲/▼ MOVE ◀/▶ SELECT(ADJUST) MENU RETURN

PICTURE MODE
MILDReduce contrast and sharpness
USERApply user selected values - brightness, contrast, color and hue
DYNAMICProvide enhanced contrast and sharpness
STANDARDProvide standard contrast and sharpness
ASPECT RATIO
16 : 9 1)2)3)Set the image size to 16 : 9
4 : 3 1)2)3)Set the image size to 4 : 3
AUTO 2)3)Adjust the image size based on input resolution
Just Scan 3)Display the image without adjustment of input source
ZOOM 2 2)3)Zoom the image size as factory preset zoom level 2
ZOOM 1 2)3)Zoom the image size as factory preset zoom level 1

1) VGA-input support
2) AV-input support
3) HDMI-input support

COLOR TEMP.
WARMGive the white color a reddish tint
NORMALGive the white color a neutral tint
COOLGive the white color a blue-ish tint
USER^1) Set custom color temperature

1) To set custom color temperature (R,G,B values), select "USER" to set color temperature. Keep pushing 'Down' button on the monitor or the remote controller, then you will see Red, Green and Blue option

CONTROL AND FUNCTION

Sound

ViewZ VZ-19RTN - Sound - 1

text_image SOUND Treble 50 Bass 50 Balance 0 Sound Mode Standard Auto Volume Off

▲/▼ MOVE ◀/▶ SELECT(ADJUST) MENU RETURN

FUNCTION VALUE
BASSAdjust the bass level0 ~ 100
TREBLEAdjust the treble level0 ~ 100
BALANCE Adjust the balance -50 ~ +50
SOUND MODESelect one of the presetsUSER / SPORTS / MOVIE / MUSIC / STANDARD
AUTO VOLUME ^1) Set the automatic volume controlON / OFF

1) Available in Composite (video) / HDMI input

CONTROL AND FUNCTION

Function

ViewZ VZ-19RTN - Function - 1

text_image FUNCTION Noise Reduction < Middle > Auto Adjust Prevent Burn-in < On >

▲/▼ MOVE ◀/▶ SELECT(ADJUST) MENU RETURN

FUNCTION VALUE
NOISE REDUCTION1)Reduce noise of the display imageLOW / MIDDLE / HIGH / DEFAULT / OFF
AUTO ADJUST1)Fit the image size automatically
PREVENT BURN-IN Setperiodic image retention ON / OFF

1) Only available in VGA input

CONTROL AND FUNCTION

OSD

ViewZ VZ-19RTN - OSD - 1

text_image SYSTEM OSD Language < English > OSD Duration < 10Sec > Blue Screen < On > Restore Default >

▲/▼ MOVE ◀/▶ SELECT(ADJUST) MENU RETURN

FUNCTION VALUE
OSD LANGUAGESet the language of the OSD menuEnglish, German, French Spanish, Italian
OSD DURATIONSet the OSD display timeOff / 5-10-15-30-45-60 sec
BLUE SCREEN Set the standby mode screen as blue or black (default) color ON / OFF
RESTORE DEFAULTReset the monitor settings to the factory default

MOUNTING GUIDE

Wall Mounting (Optional)

VZ-RTN monitors are suitable for VESA wall mount (not included).

ViewZ VZ-19RTN - Wall Mounting (Optional) - 1

text_image M4 x L10 screws
  1. VZ-19RTN / VZ-17RTN : VESA WALL MOUNT 75mm x 75m

! Attention!

VZ-17RTN / VZ-19RTN : You must use 4 * M4 x L10 screws to assemble this monitor and the wall mount bracket.

WARNING!

If user uses screws longer than M4 x L10 mm, it may cause damage to the unit. Please use bolt of correct size and length as instructed.

Mounting Safety!

At least two people are recommended to safely install the mount.

SPECIFICATION

Model No. VZ-19RTNVZ-17RTN

Size & Type 19" 17"
LCDPanel Type19" LED Backlit Monitor17" LED Backlit Monitor
Pixel Pitch0.294 (H) x 0.294(V) mm0.264 (H) x 0.264(V) mm
Brightness300 cd/m2250 cd/m2
Contrast Ratio700 : 1(Typ.)1000 : 1(Typ.)
Viewing AngleR/L : 85°/ 85° U/D : 75 / 75°R/L : 85°/ 85° U/D : 80°/ 80°
Display Color16.7 Million Colors
Response Time5 ms
Resolution1280 (H) x 1024 (V)
Case TypeBlack Plastic
Active Display Area337.920 (H) x 270.336 (V) mm376.32 (H) x 301.06 (V) mm
Aspect Ratio5 : 4
Frequency30-80KHz(H) / 50-75Hz(V)
Color TemperatureWarm / Normal / Cool / User
Speaker2 x 1.5W2 x 2.5W
Operating Temperature14°F ~ 122°F / -10°C ~ 50°C
Operating Humidity20 ~ 70% RH
WeightNet : 6.17 lb / 2.8 kgNet : 6.10 lb / 2.77 kgGross : 7.27 lb / 3.3 kgGross : 7.20 lb / 3.27 kg
INTERFACEVIDEO (2ch input 1.0Vp-p, 75Ω terminated, 1ch loop-through out)
HDMI (High Definition Multimedia Interface)
VGA (RGB-PC), PC Stereo In / Out
Safety & EMC CertificationCE / FCC / RoHS
Electrical Ratings12V DC, 3A (AC 100-240V, 50/60Hz)
Power Consumption≤ 23 W ≤ 20 W
AccessoriesHDMI cable, Power Supply & Cable, User's Manual, Remote controller

TROUBLESHOOTING GUIDE

  • Check the following before calling for service.
  • If the same problems continue after checking, contact the reseller you purchased the monitor from.
At startWe recommend that you test with different input sources when you have trouble with the current input source. If symptom persists, follow the instructions below. After following the instructions below, please contact us at 1-888-99-VIEWZ.
No image or Noise on the screen- Make sure the cable is correctly plugged into the outlet- Make sure the power cable is correctly plugged into the monitor- Make sure the cable is correctly connected between monitor & source- Check brightness and see if brightness is set to '∅' - Check video source
Incorrect display or Half display- Check your video source- Reset video source : connection, cable replacement, setting & more
Flickering and shadow image- Check your input source setting for resolution and phase (Hz)
The audio function is not working- Check the volume and make sure MUTE is not on- Check HDMI / Audio port cable connection
LED is flickering or no image- Check the interface cable connection and make sure it's plugged in correctly- Check the input source

TERMS OF WARRANTY / RMA

  • The warranty period for this monitor is 3 years. The warranty will be voided for the scenarios listed below.
  • You can also download the manual and information of VIEWZ web site: VIEWZUSA.COM
Cases of Non-Warranty CoverageWhen power feed to the monitor exceeds capacity and causes damage
Accident, Abuse, Misuse, Neglect, Fire, Water/liquids, Lightning or any act of nature
Damaged by dropping, throwing and hitting the monitor
Failure caused by users attempt to modify the product
Failure by limited life of parts such as LED Lamps and any other consumables
Damaged by using third party power cable, unstable power input and electric shock

* Above information can be changed without notification - please check our website or contact ViewZ representative for latest RMA service policy.
* When shipping the monitor for RMA, make sure to pack safely to ensure the monitor is not damaged during shipping.

NOTE

ViewZ USA LIMITED 3 YEAR WARRANTY

What and Who is Covered by this Limited Warranty and for How Long

ViewZ USA warrants this product to be free from defects in material and workmanship for 3 years to the original owner of this product. The limited warranty is valid only for the original purchaser of the product.

What ViewZ USA Will Do

At the sole discretion of ViewZ USA, ViewZ USA will repair or replace any product or product part that is defective. If ViewZ USA chooses to replace a defective product or part, a replacement product or part will be shipped to you at no charge, but you must pay any labor costs.

What is Not Covered; Limitations

ViewZ USA disclaims any liability for damage to mounts, adapters, displays, projectors, other property, or personal injury resulting, in whole or in part, from improper installation, modification, use or misuse of its products.

ViewZ USA disclaims all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose. ViewZ USA is not responsible for incidental or consequential damages, including but not limited to, inability to use its products or labor costs for removing and replacing defective products or parts. Some states do not allow the exclusion or limitation of incidental or consequential damage, so the above limitation or exclusion many not apply to you.

What Customers Must Do for Limited Warranty Service

If you discover a problem that you think may be covered by the warranty you MUST REPORT it in writing to the address below within thirty (30) days. Proof of purchase (an original sales receipt) from the original consumer purchaser must accompany all warranty claims. Warranty claims must also include a description of the problem, the purchaser's name, address, and telephone number. General inquiries can be addressed to ViewZ USA Customer Service at 1-888-998-4399. Warranty claims will not be accepted over the phone or by fax.

ViewZ USA

Attn: Warranty Claim

177 W. Orangethorpe Ave.

Placentia, CA 92870

How State Law Applies

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Disclaimer

ViewZ USA intends to make this manual accurate and complete. However, ViewZ USA makes no claim that the information contained herein covers all details, conditions or variations, nor does it provide for every possible contingency in connection with the installation or use of this monitor. The information contained in this document is subject to change without notice or obligation of any kind. ViewZ USA makes no representation of warranty, expressed or implied, regarding the information contained herein. ViewZ USA assumes no responsibility for accuracy, completeness or sufficiency of the information contained in this document.

Contact Us

© ViewZ USA

NORTH AMERICA

177 W. Orangethorpe Ave.

Placentia, CA 92870

USA and Canada

Phone: 1-888-998-4399

Fax: 1-714-996-1138

Other Locations

Phone: (001) 888-998-4399

Fax: (001) 714-996-1138

Manual assistant
Powered by Anthropic
Waiting for your message
Product information

Brand : ViewZ

Model : VZ-19RTN

Category : Surveillance