AR24TXHYCWKXSA - Air-conditioner SAMSUNG - Free user manual and instructions
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| Product Type | Split Air Conditioner (Cooling and Heating) |
| Model | AR24TXHYCWKXSA |
| Cooling Capacity | 24,000 BTU (2.0 Tons) |
| Heating Capacity | 24,000 BTU (Heat Pump) |
| Power Supply | 220-240 V, 50 Hz, 1 Phase |
| Indoor Unit Dimensions (WxHxD) | 1050 x 320 x 240 mm |
| Outdoor Unit Dimensions (WxHxD) | 880 x 640 x 310 mm |
| Indoor Unit Weight | 14.5 kg |
| Outdoor Unit Weight | 48.0 kg |
| Energy Efficiency (SEER) | 16.5 (Inverter Technology) |
| Refrigerant Type | R-32 |
| Operating Modes | Cool, Heat, Fan, Dry, Auto |
| Special Functions | Sleep Mode, Timer, Turbo, Quiet Mode, Auto Clean |
| Wi-Fi Connectivity | Yes (SmartThings App) |
| Filter Type | Triple Protection Filter (Washable) |
| Indoor Unit Noise Level (Low/High) | 24 / 45 dB(A) |
| Outdoor Unit Noise Level | 52 dB(A) |
| Air Flow (Indoor Unit) | 780 m³/h (High) |
| Safety Features | Auto Restart, Overheat Protection, Anti-Corrosion Coating |
| Included Accessories | Remote Control, Batteries, Installation Kit |
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USER MANUAL AR24TXHYCWKXSA SAMSUNG
AR**TXHY*** / AR**TYHY***
• Thank you for purchasing this Samsung air conditioner.
- Before operating this unit, please read this user manual carefully and retain it for future reference.
Safety Information 4
Safety Information 4
At a Glance 11
Indoor Unit Overview 11
Display 12
Remote Control Overview 13
Replacing the remote control batteries 13
Remote Control Operation 14
Selecting an operation mode 14
To set the temperature • To adjust the fan speed • To adjust the airflow direction 15
Smart Features 16
Power Smart Features 16
Auto mode • Cool mode 16
Dry mode • Fan mode 17
Heat mode (For AR**TX***** models) • Automatic defrost (For AR**TX***** models) 18
Variety Smart Features 19
Fast function 19
Quiet function • Beep function 20
Display lighting function 21
Energy-Saving Features 22
Eco function 22
Timed on/ Timed off function 23
good'sleep function 24
Cleaning and Maintenance 25
| Schedule | 25 |
| Cleaning | 26 |
| Appendix | 30 |
| Troubleshooting | 30 |
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.
Correct disposal of batteries in this product
This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66.
WARNING: Read This Manual
Read and follow all safety information and instructions before installation, use, or maintenance of this appliance. Incorrect installation, use, or maintenance of this appliance can result in death, serious injury, or property damage. Keep these instructions with this appliance. This manual is subject to change. For the latest version, visit www.samsung.com.
Because the instructions in this manual cover various models, the characteristics of your air conditioner may differ slightly from those described. If you have any questions, please contact your service provider or visit www.samsung.com.
Notices and notes
To make you aware of safety messages and highlighted information, we use the following notices and notes throughout this manual:
WARNING
Hazards or unsafe practices that may result in severe personal injury or death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury or property damage.
IMPORTANT
Information of special interest
NOTE
Supplementary information that may be useful
WARNING: Low burning velocity material
(This appliance is filled with R-32.)
The user and installer guides should be read carefully.
The user and installer guides should be read carefully.
The service guide should be read carefully.
FOR GENERAL
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
FOR INSTALLATION
WARNING
Use a power cord with this product's power specifications or higher and use the power cord for this appliance only. In addition, do not use an extension cord.
• Extending the power cord may result in electric shock or fire.
- Do not use an electric transformer. This may result in electric shock or fire.
• If the voltage/frequency/rated current condition is different, it may cause fire.
The installation of this appliance must be performed by a qualified technician or service company.
- Failing to do so may result in electric shock, fire, explosion, problems with the product, or injury and may also void warranty on the installed product.
Install an Isolation Switch next to the Air Conditioner (but not on the panels of the Air Conditioner) and circuit breaker dedicated to the air conditioner.
- Failing to do so may result in electric shock or fire.
Fix the outdoor unit firmly so that the electric part of the outdoor unit is not exposed.
- Failing to do so may result in electric shock, fire, explosion, or problems with the product.
Do not install this appliance near a heater, or inflammable material. Do not install this appliance in a humid, oily or dusty location, in a location exposed to direct sunlight and water (or rain). Do not install this appliance in a location where gas may leak.
• This may result in electric shock or fire.
Never install the outdoor unit in a location such as on a high external wall where it could fall.
- If the outdoor unit falls, it may result in injury, death or property damage.
This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic, water pipe, or telephone line.
- Failing to do so may result in electric shock, fire, and explosion.
• Make sure to use a socket-outlet with ground.
CAUTION
Install your appliance on a level and hard floor that can support its weight.
- Failing to do so may result in abnormal vibrations, noise, or problems with the product.
Install the drain hose properly so that water drains correctly. - Failing to do so may result in water overflowing and property damage. Avoid adding drain to waste pipes as odours may arise in the future.
The product shall be stored in a room with no ignition sources (e.g. open flames, gas appliance, electric heater, etc.).
• Note that the refrigerant has no odour.
When installing the outdoor unit, make sure to connect the drain hose so that draining is performed correctly.
- The water generated during heating by the outdoor unit may overflow and result in property damage.
In particular, in winter, if a block of ice falls, it may result in injury, death or property damage.
Do not install the product in a place where thermo-hygrostat is needed (such as server room, machinery room, computer room, etc.)
- Those places do not provide guaranteed operation condition of the product therefore performance can be poor in these places.
FOR POWER SUPPLY
WARNING
When the circuit breaker is damaged, contact your nearest service centre.
Do not pull or excessively bend the power line. Do not twist or tie the power line. Do not hook the power line over a metal object, place a heavy object on the power line, insert the power line between objects, or push the power line into the space behind the appliance.
• This may result in electric shock or fire.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
CAUTION
When not using the air conditioner for a long period of time or during a thunder/lightning storm, cut the power at the circuit breaker.
- Failing to do so may result in electric shock or fire.
FOR USING
WARNING
If the appliance is flooded, please contact your nearest service centre.
- Failing to do so may result in electric shock or fire.
If the appliance generates a strange noise, a burning smell or smoke, cut off the power supply immediately and contact the nearest service centre.
- Failing to do so may result in electric shock or fire.
In case of a malfunction, immediately stop operation of the air conditioner and disconnect the entire power system. Then consult the authorized service personnel.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power line. Do not touch the appliance or power line.
• Do not use a ventilating fan.
• A spark may result in an explosion or fire.
To reinstall the air conditioner, please contact your nearest service centre.
- Failing to do so may result in problems with the product, water leakage, electric shock, or fire.
- Delivery service for the product is not provided. If you reinstall the product in another location, additional construction expenses and an installation fee will be charged.
- Especially, when you wish to install the product in an unusual location such as in an industrial area or near the seaside where it is exposed to salt in the air, please contact your nearest service centre.
Do not touch the circuit breaker with wet hands.
• This may result in electric shock.
Do not turn the air conditioner off with the circuit breaker while it is operating.
- Turning the air conditioner off and then on again with the circuit breaker may cause a spark and result in electric shock or fire.
After unpacking the air conditioner, keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children.
• If a child places a bag over its head, it may result in suffocation.
Do not touch the airflow blade with your hands or fingers during heating.
• This may result in electric shock or burns.
Do not insert your fingers or foreign substances into the air inlet/outlet of the air conditioner.
- Take special care that children do not injure themselves by inserting their fingers into the product.
Do not strike or pull the air conditioner with excessive force.
• This may result in fire, injury, or problems with the product.
Do not place an object near the outdoor unit that allows children to climb onto the machine.
• This may result in children seriously injuring themselves.
Do not use this air conditioner for long periods of time in badly ventilated locations or near infirm people.
- Since this may be dangerous due to a lack of oxygen, open a window at least once an hour.
Do not use means to accelerate the defrost operation or to clean, other than those recommended by Samsung.
Do not pierce or burn.
Be aware that refrigerants may not contain an odour.
If any foreign substance such as water has entered the appliance, cut off the power supply and contact the nearest service centre.
- Failing to do so may result in electric shock or fire.
Do not attempt to repair, disassemble, or modify the appliance yourself.
- Do not use any fuse (such as copper, steel wire, etc.) other than the standard fuse.
- Failing to do so may result in electric shock, fire, problems with the product, or injury.
CAUTION
Do not place objects or devices under the indoor unit.
• Water dripping from the indoor unit may result in fire or property damage.
Check that the installation frame of the outdoor unit is not broken at least once a year.
- Failing to do so may result in injury, death or property damage.
To prevent personal injury, make sure that you change the directions of the horizontal airflowblades after stopping the movements of the vertical airflowblade. (In case of adjusting the horizontal airflow manually)
When the air conditioner does not operate properly for cooling or heating, there is a possibility of refrigerant leakage. If any leakage, stop operation, ventilate the room, and consult your dealer immediately for recharging refrigerant.
The refrigerant is not harmful. However, if it comes in contact with fire, it may generate harmful gases and there is risk of fire.
During transportation of the indoor unit, the pipe lines shall be covered with brackets for protection. Do not move the product with holding the pipe lines.
• It may cause gas leakage.
Do not install the product in a ship or a vehicle (such as a campervan).
- Salt, vibration or other environmental factor may cause the product malfunction, electric shock or fire.
Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, fire, problems with the product, or injury.
Do not operate the appliance with wet hands.
• This may result in electric shock.
Do not spray volatile material such as insecticide onto the surface of the appliance.
- As well as being harmful to humans, it may also result in electric shock, fire or problems with the product.
Do not drink the water from the air conditioner.
• The water may be harmful to humans.
Do not hit, shake, drop, or attempt to disassemble the remote control.
When replacing the remote control batteries, keep them out of the reach of infants.
• If an infant eats batteries, contact a doctor immediately.
When replacing the remote control batteries, be careful not to get the battery fluid on your skin.
• Battery fluid is harmful to humans.
Do not touch the pipes connected with the product.
• This may result in burns or injury.
Do not cut or burn the refrigerant container or pipings.
Do not point the air direction to the fireplace or heater.
Do not use this air conditioner to preserve precision equipment, food, animals, plants or cosmetics, or for any other unusual purposes.
• This may result in property damage.
Avoid directly exposing humans, animals or plants to the airflow from the air conditioner for long periods of time.
• This may result in harm to humans, animals or plants.
FOR CLEANING
WARNING
Do not clean the appliance by spraying water directly onto it. Do not use benzene, thinner or alcohol to clean the appliance.
• This may result in discolouration, deformation, damage, electric shock or fire.
Before cleaning or performing maintenance, cut off the power supply and wait until the fan stops.
- Failing to do so may result in electric shock or fire.
CAUTION
Take care when cleaning the surface of the heat exchanger of the outdoor unit since it has sharp edges.
• This should be done by a qualified technician. Please contact your installer or service centre.
Do not clean the inside of the air conditioner by yourself.
- For cleaning inside the appliance, contact your nearest service centre.
- When cleaning the filter, refer to the descriptions in the 'Cleaning' section.
- Failing to do so may result in damage, electric shock or fire.
- Make sure to prevent any injury from sharp edges of the surface when handling the heat exchanger.
Indoor Unit Overview
The appearance of the actual product may differ slightly from the image below.
text_image
01 02 03 04 05 06 07 0801 Air intake
02 Air filter
03 Front panel
04 Airflow blade (up and down)
05 Airflow blade (left and right)
06 Power button/Remote control receiver
07 Room temperature sensor
08 Display
Display
text_image
01 8.8 % 020301 Temperature indicator (numeric) Filter reset indicator OF Auto clean indicator ON Defrost indicator (For AR**TX***** models)
02 Timer indicator good'sleep indicator 03 Eco indicator
Remote Control Overview
Most operating instructions in this manual require using the remote control.
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01 02 03 04 05 Set On Off 8.8 °C hr Auto Cool Dry Fan Heat Fast Eco Quiet Purify Direct Indirect Usage Beep Clean Filter Reset Display 10 Mode 11 Temp — Fast — 12 Fan Timer Options (Clean 3sec) 13 SET °C~°F 3sec 20 14Replacing the remote control batteries
text_image
Diagram showing battery assembly with numbered components: one pin, two pins, and a battery stack.Two 1.5V AAA batteires
01 Set temperature indicator
02 Timer option indicator
03 Operation mode indicator
04 Options indicator
05 Low battery indicator
06 Transmit indicator
07 Fan speed indicator
08 Vertical air swing indicator
09 Horizontal air swing indicator
10 Power button
11 Temperature button
12 Timer button
13 Fan speed button
14 Direction button/Selection button
15 Vertical air swing button
16 Mode button
17 Fast/Eco button
18 Horizontal air swing button
19 Options/Clean button
20 SET button/Temperature type button(°C↔°F)
NOTE
- Although Heat (AR**TY*****), Purify, Direct, Indirect and Usage appear on the remote control display, they are not available on this model.
Remote Control Operation
You can use the air conditioner easily by selecting a mode and then by controlling the temperature, fan speed, and air direction.
text_image
Set 24°C Auto Cool Dry Fan Heat Mode + Temp - Fast - Fan Timer Options (Clean 3sec) < SET °C~°F 3sec > >Selecting an operation mode
To change the current mode between Auto, Cool, Dry, Fan, and Heat, press the Mode) button.
NOTE
You can use the Cool, Dry, and Heat modes in the following operation range.
| Mode Cool | Dry Heat | ||
| Indoor temperature | 16 °C to 32 °C | 18 °C to 32 °C | 27 °C or less |
| Outdoor temperature | 16 °C to 46 °C (AR**TY*****)-10 °C to 46 °C (AR**TX*****) | 16 °C to 46 °C (AR**TY*****)-10 °C to 46 °C (AR**TX*****) | -15 °C to 24 °C ^1) (AR**TX***** ) |
| Indoor humidity | Relative humidity of 80 % or less ^2) | - | - |
1) If the outdoor temperature drops to -15^ , the heating capacity may decrease by as much as 60 - 70% .
2) If the air conditioner operates in Cool mode in a high-humidity environment for an extended period of time, condensation may occur.
You can switch between Celsius and Fahrenheit indications on the remote control.
▶ Press and hold for 3 or more seconds.
NOTE
- The temperature indications on the indoor unit are not switched.
- This function is canceled when the remote control batteries are replaced. In this case, run this function again.
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Set 24°C Auto Cool Dry Fan Heat Mode + Temp - Fast - Fan Timer Options (Clean 3sec) < SET °C~F 3sec > >To set the temperature
To control the temperature in each mode, press the (+)(Temperature) button:
| Mode Temperature control | |
| Auto/Cool/Heat | Adjust by 1 °C from 16 °C to 30 °C. |
| Dry Adjust | by 1 °C from 18 °C to 30 °C. |
| Fan No temperature control. | |
Select from the following fan speeds in each mode:
| Mode Available fan speeds | |
| Auto/Dry | (Auto) |
| Cool/Fan/Heat | (Auto), (Low), (Med), (High), (Turbo) |
To adjust the airflow direction
Keep the airflow in a constant direction by stopping the movements of the vertical and horizontal airflow blades.
In operation ▶
or
NOTE
- If you adjust the vertical airflow blade manually, it may not close completely when you turn off the air conditioner.
• Always use the remote control to adjust the airflow blades. Do not move the blades by hand. They may not operate normally.
- You cannot control the vertical airflow direction in Cool mode when the good'sleep function is on.
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Set Au AUTO Auto
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Set 18°C CoolAuto mode
Use Auto mode to perform the powerful cooling or heating function to automatically reach the desired temperature. When the difference between the room temperature and the set temperature decreases, the air conditioner controls the fan speed and airflow direction.
NOTE
- When the room temperature is higher than the set temperature, the air conditioner automatically produces cool air.
- When the room temperature is lower than the set temperature, the air conditioner automatically produces warm air.
Cool mode
Use Cool mode to stay cool in hot weather.
NOTE
-
For comfort, keep the temperature difference between the indoor and outdoor air within 5 °C.
• After selecting Cool mode, select the desired function, temperature, and fan speed. -
To cool more quickly, select a lower temperature and a faster fan speed.
- To save energy, select a higher temperature and a slower fan speed.
- As the room temperature nears the set temperature, the compressor motor will slow down to save energy.
text_image
Set 24°C AUTO Dry
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FanDry mode
Use Dry mode in rainy or humid weather.
NOTE
- The proper set temperature range for dehumidifying operation is 24 to 26 °C. If you feel that the current humidity seems high, use a lower set temperature.
- You cannot use Dry mode for heating. Dry mode is designed to produce a cooling side-effect.
Fan mode
Use Fan mode to run the air conditioner like a floor fan, providing a breeze without heating or cooling.
NOTE
- If the air conditioner will not be used for an extended period of time, run it in Fan mode for 3 to 4 hours to dry the internal components.
- The outdoor unit does not operate in Fan mode. This is normal and not a fault with the air conditioner.
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Set 24°C AUTO HeatHeat mode (For AR\*\*TX\*\*\*\*\* models)
Use Heat mode to stay warm.
Select Heat.
NOTE
- While the air conditioner warms up, the fan may not operate for about 3 to 5 minutes at the beginning to prevent cold blasts.
- If the air conditioner heats insufficiently, use an additional heating appliance in combination with the air conditioner.
Automatic defrost (For AR\*\*TX\*\*\*\*\* models)
When the outdoor temperature is low and the humidity is high, frost may develop on the outdoor heat exchanger, which may decrease heating efficiency. When these conditions are met while Heat mode is on, the air conditioner runs the Defrost function for 5 to 12 minutes to remove frost from the outdoor heat exchanger.
NOTE
- When the Defrost function is on, the dF (Defrost) indicator appears on the indoor unit display, steam is produced on the outdoor unit, the air conditioner moves the airflow blades to the lowest position to prevent cold air from coming out from the indoor unit.
- You cannot select other functions with the remote control until the Defrost function is finished.
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Cool FastFast function
Use the Fast function to quickly cool or heat your room. This function is the most powerful cooling and heating function provided by the air conditioner. You can select this function in Cool or Heat mode.
In Cool or Heat mode ▶
NOTE
- You can change the airflow direction, but you cannot change the set temperature and the fan speed.
- When you select the Fast function in Heat mode, you may not be able to increase the fan speed for 3 to 5 minutes while the unit heats up.
- Selecting the Fast function cancels the Eco, good'sleep, and Quiet functions.
• You can also start the Fast function from the Options menu:
In Cool or Heat mode ▶
Select Fast.
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Set 18°C AUTO Cool Quiet
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Set 18°C Cool BeepQuiet function
Use the Quiet function to reduce the unit's operating noise. You can select this function in Cool or Heat mode.
flowchart
graph LR
A["In Cool or Heat mode"] --> B["Options\n(Clean 3sec)"]
B --> C["<<"]
C --> D[">>"]
E["Select Quiet."] --> F["SET\n°C~°F 3sec"]
NOTE
- You can change the set temperature and the airflow direction, but you cannot change the fan speed.
- Selecting the Quiet function cancels the Eco, good'sleep, and Fast functions.
Beep function
Use the Beep function to turn on or off the beep that sounds when you press a button on the remote control.
flowchart
graph LR
A["Options\n(Clean 3sec)"] --> B["Select Beep."]
B --> C["SET\n°C--F 3sec"]
text_image
Set 18°C 18 AUTO Cool DisplayDisplay lighting function
Use the Display lighting function to turn on or off the lighting of the indoor unit display.
flowchart
graph LR
A["Options\nClean 3sec"] --> B["Select Display."]
B --> C["SET\n°C~F 3sec"]
NOTE
- If you change the current mode or function when the Display lighting function is on, the display lighting turns on for 5 seconds and then turns off again.
- To turn off the Display lighting function, run the method above again or turn the product off and on.
text_image
Set 24°C Cool EcoEco function
Use the Eco function to reduce electricity consumption while staying cool or warm. You can select this function in Cool or Heat mode.
In Cool or Heat mode ▶
NOTE
- When the Eco function starts, the pattern - - - - appears on the remote control for a few seconds and vertical air swing begins.
- You can change the set temperature, airflow direction, and fan speed.
- The allowed set temperatures while the Eco function is on are:
| Mode | Minumum set temperature | Maximum set temperature |
| Cool 24 °C | 30 °C | |
| Heat 16 °C | 30 °C |
- If you change the set temperature to be outside the allowed range for the current mode, the set temperature is automatically reset to be within the range.
- When you turn off the Eco function, the air swing continues. Use the (≥) (Vertical air swing) (Horizontal air swing) button to turn it off.
- Selecting the Eco function cancels the good'sleep, Fast, and Quiet functions.
- You can also start the Eco function from the Options menu:
In Cool or Heat mode ▶
Select Eco.
Timed on/ Timed off function
Use the Timed on/off function to turn the air conditioner on or off after a duration. Scheduling durations before the air conditioner turns on or off helps use the air conditioner economically.
▶ Select On or Off ▶
(Set the duration.) ▶
NOTE
• To cancel the Timed on/off function, set the duration to 0.0.
- When you start the Timed on/off function, the (Timer) indicator appears on the indoor unit display.
• You can set the duration to from 0.5 hours to 24 hours.
- You cannot set the same duration for both Timed on and Timed off functions.
| Combining Timed on and Timed off | |
| When the air conditioner is off | Example: Timed on 3 hours, Timed off 5 hoursThe air conditioner turns on 3 hours after the last time you press theSET(SET) button to start the Timed on/off function, remains on for 2 hours, then turns off again. |
| When the air conditioner is on | Example: Timed on 3 hours, Timed off 1 hourThe air conditioner turns off 1 hour after the last time you press theSET(SET) button to start the Timed on/off function, remains off for 2 hours, then turns on again. |
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8.0 hr AUTO Cool _good'sleep function
Use the good'sleep function to save energy while you are sleeping. You can select this function in Cool or Heat mode.
In Cool or Heat mode ▶
(Select)
(Set the duration.) ▶
NOTE
- To cancel the good'sleep function, set the duration to 0.0.
- When you start the good'sleep function, the Ⓛ (Timer) indicator appears on the indoor unit display.
- You can set the duration to from 0.5 hours to 12 hours.
- The recommended set temperatures while the good'sleep function is on are:
| Mode | Recommended set temperature | Optimal set temperature |
| Cool 25 °C to 27 °C 26 °C | ||
| Heat 21 °C to 23 °C 22 °C |
- Selecting the good'sleep function cancels Eco, Fast, and Quiet functions.
| Task How often | By whom Instruction | ||
| Run the Auto clean function. | As needed Owner | "Auto clean function" on page 26. | |
| Clean the filter. Once every two weeks Owner | "Cleaning the filter" on page 29. | ||
| Clean the exterior of the indoor unit. | As needed Owner | "Cleaning the outside of the indoor unit" on page 28. | |
| Clean the exterior of the outdoor unit. | At least once a year Owner | "Cleaning the heat exchanger on the outdoor unit" on page 28. | |
| Replace the remote control batteries | As needed Owner | "Replacing the remote control batteries" on page 13. | |
| Apply corrosion inhibitor on outdoor unit. (Only if installed near salt water such as an ocean) | At least once a year Qualified technician | Contact your service provider. | |
| Clean inside the indoor or outdoor unit. | Once a year Qualified technician | Contact your service provider. | |
| Inspect the units, electrical connections, refrigerant tubes, and protections. | Once a year Qualified technician | Contact your service provider. | |
Auto clean function
Use the Auto clean function if the indoor unit produces odors.
Activating Auto clean
To activate Auto clean, press the (Options) button for at least 3 seconds.
The indoor unit display shows:
If the air conditioner is off, Auto clean starts immediately. If the air conditioner is running, Auto clean starts as soon as the air conditioner turns off.
NOTE
- You can also activate Auto clean from the Options menu:
flowchart
graph LR
A["Options (Clean 3sec)"] --> B["Select Clean."]
B --> C["SET °C→°F 3sec"]
- Once Auto clean is selected, it is always activated whenever the air conditioner turns off.
- Auto clean runs for 10 to up to 30 minutes depending on internal dry conditions. The indoor unit display shows the cleaning progress from 1% to 99%.
- If you start another function while Auto clean is progressing, Auto clean pauses and will resume when the other function stops.
- When Auto clean completes, the air conditioner turns off.
• Auto clean does not run after Heat or Fan mode.
Canceling Auto clean
To cancel Auto clean while it is running, follow the procedure below:
flowchart
graph TD
A["Options\nIClean 3sec"] --> B["Press and hold for 3 or more seconds."]
C["Options\nIClean 3sec"] --> D["Select Clean."]
E["SET\n°C~°F 3sec"] --> D
NOTE
- Canceling Auto clean does not deactivate it.
Deactivating Auto clean
To deactivate Auto clean, follow the procedure below while the air conditioner is in operation or turned off:
flowchart
graph LR
A["Options Clean 3sec"] --> B["Select Clean."]
B --> C["SET °C→F 3sec"]
text_image
Soft brush Tepid damp cloth
natural_image
Illustration of a microwave oven with steam rising, pouring liquid into a cup (no text or symbols)Cleaning the outside of the indoor unit
1 Turn off the air conditioner and wait until the fan stops.
2 Disconnect the power supply.
3 Use a soft brush or tepid damp cloth to clean the exterior.
WARNING
- Do not clean the appliance by spraying water directly onto it. Water entering the unit may result in electric shock or fire that could cause death, serious injury, or property damage:
CAUTION
- Do not use an alkaline detergent to clean the indoor unit display.
- Do not use sulphuric acid, hydrochloric acid, or organic solvents such as paint thinner, kerosene, acetone, benzene, or alcohol to clean the unit surfaces.
Cleaning the heat exchanger on the outdoor unit
1 Turn off the air conditioner and wait until the fan stops.
2 Disconnect the power supply.
3 Spray water on the heat exchanger to remove dust and other debris.
CAUTION
- Do not use sulphuric acid, hydrochloric acid, or organic solvents such as paint thinner, kerosene, acetone, benzene, or alcohol to clean the unit surfaces.
- If you need to inspect or clean the inside of the heat exchanger on the outdoor unit, contact a local service centre for help.
Cleaning the filter
Clean the air filter every two weeks or when the C F (filter-cleaning reminder) appears on the indoor unit display. The time between cleanings may vary, depending on the usage and environmental conditions.
flowchart
graph TD
A["Vacuum cleaner"] --> B["Soft brush"]
B --> C["Mild detergent"]
C --> D["30 minutes"]
1 Slide the filter off of the unit.
2 Use a soft brush or vacuum cleaner to remove any dust or debris on the filter.
3 Soak the filter in a solution of water and mild detergent for 30 minutes.
4 Rinse the filter and let it air dry in a well-ventilated area that is out of direct sunlight.
5 Reinstall the filter.
6 Reset the filter-cleaning reminder:
text_image
In operation ▶ Options (Clean 3sec) ▶ Select Filter Reset. ▶ SET °C~F 3sec
CAUTION
• Take care not to damage the filter during cleaning.
- Do not scrub the air filter with a hard-bristle brush or another cleaning utensil.
- Do not expose the air filter to direct sunlight when drying it
If the air conditioner is not operating normally, refer to the troubleshooting guide below.
| Problem Solution | |
| The air conditioner stops working. | Make sure the unit is receiving power.Check the circuit breaker. If it is flipped off, flip it on again and restart the unit. If the problem persists, contact your service provider.The Timed off function may have turned off the unit. Turn on the unit again. |
| Cannot change the temperature. | Check if the unit is in Fan or Fast mode. If so, you cannot change the set temperature; the unit automatically controls the set temperature. |
| Improper airflow temperature. | Check the set temperature. In Cool mode, cooling occurs only when the set temperature is lower than the current temperature. In Heat mode, heating occurs only when the set temperature is higher than the current temperature.Use the (Temperature) button on the remote control to change the set temperature.Check if the air filter is blocked with dirt or debris. If the air filter is blocked, the cooling and heating performance may decrease. Clean the air filter regularly (page 29).Check if the outdoor unit is covered or is installed near obstacles. Remove the coverings and obstacles.Check if the Defrost function is on (page 18). During defrost, the fan stops and warm air does not come out.Check if doors or windows are open. This may cause poor circulation or performance. Close all doors and windows.Check if the pipe length between the units exceeds the maximum pipe length (see “Typical installation” in the Installation manual). If so, the cooling and heating performance may decrease. |
| Cannot change the airflow direction. | Check if the good'sleep function is on in Cool mode. If so, you cannot control the airflow direction. |
| Cannot change the fan speed. | Check if the unit is in Auto, Dry, or Fast mode or the good'sleep function is on in Cool mode. In these conditions, you cannot control the fan speed; the unit automatically controls the fan speed. |
| The remote control does not work. | Replace the batteries in the remote control.Make sure the remote control can send an unobstructed signal to the unit.Keep bright lights away from the unit. Light from fluorescent bulbs or neon signs may interrupt the signal from the remote control. |
| The Timed on/off function does not work. | Make sure to press the SET (SET) button on the remote control when setting the timer. |
| The indicator on the remote control blinks continuously. | Press the (Power) button to turn off the unit, or disconnect the power plug.If the indicator light on the remote control continues blinking, contact your service provider. |
| Odors are coming from the unit during regular operation. | If the unit is operating in a smoky area, ventilate the room or operate the unit in Fan mode for 3 to 4 hours. There are no components in the unit that produce a strong odor.Check if the drain lines are clean. Clean them regularly. |
| The remote control display shows an error message. | If the indoor unit indicator blinks, write down the error code. Contact your service provider and provide them with the error code. |
| The unit is generating noise. | It is normal for the unit to generate some noise while operating. If the pipe length between the units is less than 3 m and no coil was used (see “Typical installation” in the Installation manual), additional noise may be transmitted from the outdoor unit to the indoor unit via the piping. |
| Smoke is coming from the outdoor unit. | In winter, most likely this is steam coming from the outdoor heat exchanger while the Defrost function is on. |
| Water drips from the pipe connections on the outdoor unit. | Condensation may develop when the ambient temperature or humidity changes significantly. This is normal. |
QUESTIONS OR COMMENTS?
| COUNTRY CALL OR VISIT US ONLINE AT | |
| AUSTRALIA 1300 362 603 | www.samsung.com/au/support |
| MYANMAR +95-1-2399-888 | www.samsung.com/mm/support |
| CAMBODIA +855-23-993232 / 1800-20-3232 (Toll free) | www.samsung.com/th/support |
| LAOS +856-214-17333 | www.samsung.com/th/support |