BWM149PH3R/1-19 - Washing machine CANDY - Free user manual and instructions

USER MANUAL BWM149PH3R/1-19 CANDY

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Front view of a white washing machine with black interior and circular button (no visible text or symbols)

Thank-you for choosing a Candy washing machine. We are confident it will loyally assist you in safely washing your clothes even delicates, day after day.

Carefully read this manual for correct and safe appliance use and for helpful tips or efficient maintenance.

Only use the washing machine after carefully reading these instructions. We recommend you always keep this manual on hand and in good condition for any future owners.

Please check that the appliance is delivered with this instruction manual, warranty certificate, service centre address and energy efficiency label. Also check that plugs, drain hose support hook and liquid detergent or bleach tray (only on some models) are included. We recommend yo keep all these components.

FOR U.K. ONLY

On receipt of your appliance please check it carefully for damage. Any damage found must be reported to the delivery driver immediately. Alternatively damage found must be reported to the retailer within 2 days of receipt.

Each product is identified by a unique 16 character code, also called the "serial number", printed on the sticker. This can be found inside the door opening. This code is a unique code for your product that you will need to register the product warranty, or you need to contact the Customer Service Centre.

Environmental conditions

This appliance is marked according to the European directive 2012/19/EU on Waste Electrical and Electronic Equipment (WEEE).

WEEE contains both polluting substances (which can cause negative consequences for the environment) and basic components (which can be re-used). It is important to have WEEE subjected to specific treatments, in order to remove and dispose properly all pollutants, and recover and recycle all materials. Individuals can play an important role in ensuring that WEEE does not become an environmental issue; it is essential to follow some basic rules:

● WEEE should not be treated as household waste;
● WEEE should be handed over to the relevant collection points managed by the municipality or by registered companies. In many countries, for large WEEE, home collection could be present.

In many countries, when you buy a new appliance, the old one may be returned to the retailer who has to collect it free of charge on a one-to-one basis, as long as the equipment is of equivalent type and has the same functions at the supplied equipment.

Contents

1. GENERAL SAFETY RULES
2. INSTALLATION
3. PRACTICAL TIPS
4. MAINTENANCE AND CLEANING
5. PORTHOLE EMERGENCY OPENING
6. WI-FI
7. QUICK USER GUIDE
8. CONTROLS AND PROGRAMS
9. THROUBLESHOOTING AND WARRANTY

1. GENERAL SAFETY RULES

• This appliances is intended to be used in household and similar applications such as:
• Staff kitchen areas in shops, offices and other working environments;
• Farm houses;
• By clients in hotels, motels and other residential type environments;
• Bed and breakfast type environments. A different use of this appliance from household environment or from typical housekeeping functions, as commercial use by expert or trained users, is excluded even in the above applications. If the appliance is used in a manner inconsistent with this it may reduce the life of the appliance and may void the manufacturer's warranty. Any damage to the appliance or other damage or loss arising through use that is not consistent with domestic or household use (even if located in a domestic or household environment) shall not be accepted by the manufacturer to the fullest extent permitted by law.

- This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance

in a safe way and understand the hazards involved.

Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

● Children should be supervised to ensure that they do not play with the appliance.

● Children of less than 3 years should be kept away unless continuously supervised.

- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

- Only use the hose-sets supplied with the appliance for the water supply connection (do not reuse old hose-sets).

● Water pressure must be between 0.05 MPa and 0.8 MPa.

- Make sure carpets or rugs do not obstruct the base or any of the ventilation openings.

- After installation, the appliance must be positioned so that the plug is accessible.

- The maximum load capacity of dry clothes depends on the model used (see control panel).

- To consult the product technical specification please refer to the manufacturer website.

Electrical connections and safety instructions

- The technical details (supply voltage and power input) are indicated on the product rating plate

- Make sure that the electrical system is earthed, complies with all applicable law and that the (electricity) socket is compatible with the plug of the appliance. Otherwise, seek qualified professional assistance.

- The use of converters, multiple sockets or extension cords is strongly advised against

- Before cleaning or maintaining the washing machine, unplug the appliance and turn off the water tap.

- Do not pull on the power cord or appliance to unplug the machine.

- Make sure there is no water in the drum before opening the door.

WARNING:

water may reach very high temperatures during the wash cycle.

- Do not expose the washing machine to rain, direct sunlight or other weather elements. Protect from possible freezing.

- When moving, do not lift the washing machine by the knobs or detergent drawer; during transport, never rest the door on the trolley. We recommend two people lift the washing machine.

- In the event of fault and/or malfunction, turn off the washing machine, close the water tap and do not tamper with the appliance. Immediately contact the Customer Service Centre and only use original spare parts. Failure to observe these instruction may jeopardise appliance safety.

2. INSTALLATION

• Remove the 2 or 4 transportation screws (A) on the back and remove the 2 or 4 flat washers, rubber bungs and plastic spacer tubes (B) as illustrated in figure 1.
• If the washing machine is built-in, unscrew the 3 or 4 transportation screws (A) and remove the 3 or 4 flat washers, rubber bungs and plastic spacer tubes (B).
• During the removal of the screw occasionally spacer tubes fall inside the product, these can be remove by tilting the product forward and recovering them from the floor or inside the base of the machine.
• Cover the open transportation screw holes with the 2 or 4 plastic caps included in the instruction bag.

WARNING:

keep packaging materials away from children.

- Place the corrugated plastic sheet, found on top of the appliance during the unpacking process, into the base of the appliance as shown in figure 2 (according to the model, consider version A, B or C).

In some models this operation will not be necessary, because the corrugated plastic sheet will be already placed on the bottom of the appliance.

1

Diagram of a refrigerator with attached doors and wiring, shown with an inset magnified view (no text or symbols)

C

1 2 3

Hydraulic connections

- Connect the water hose to the water supply tap (fig. 3) only using the hose supplied with the appliance (do not reuse old hose-sets).

- Some models may include one or more of the following features:

- HOT&COLD (fig. 4): water mains connection settings with hot and cold water for higher energy savings. Connect the grey tube to the cold wat tap ✝ and the red one to the hot wat tap. The machine can be connected to the cold water tap only: in this case, some programs may start a few minutes later.

● AQUASTOP (fig. 5): a device located on the supply tube that stops water flow if the tube deteriorate in this case, a red mark will appear in the window "A" and the tube must be replaced. To unscrew the nut, press the one-way lock device "B".

● AQUAPROTECT – SUPPLY TUBE WITH GUARD (fig. 6):

Should water leak from the primary internal tube "A", the transparent containment sheath "B" will contain water to permit the washing cycle to complete. At the end of the cycle, contact the Customer Service Centre to replace the supply tube.

Setting

● The washing machine should be installed in its final position such that the water fill hose is not kinked or trapped. The corrugated drain hose should be inserted into suitable drain pipe of between 50 cm and 85 cm height above the floor using the curved drain hose support. If an under sink connection is used the drain hose must be routed above the sink overfill opening to prevent back siphoning. Care must be taken to avoid kinking or trapping the drain hose (fig. 7).

Diagram showing a hand holding a doorbell with a valve, connected to a screwdriver and a dashed line indicating the step.

④ 1 *

Technical diagram showing two mechanical assembly steps labeled A and B, with numbered annotations indicating component identification.

⑦ Overflow vent max 100 cm +2,6 mt max min 4 cm min 50 cm max 85 cm

● Level the appliance using the feet as illustrated in figure 8:

a. turn the nut clockwise to release the screw;
b. rotate the foot to raise or lower it until it touches to the floor;
c. lock the foot, screwing in the nut, until it tightens against to the bottom of the washing machine.

- Plug in the appliance.

WARNING:

contact the Customer Service Centre should the power cord need replacement.

Detergent drawer

The detergent draw is split into 3 compartments as illustrated in figure 9:

● compartment "1": for prewash detergent;
- compartment “☐”: for special additives, softeners, starch fragrances, etc.;

WARNING:

only use liquid products; the washing machine is set to automatically dos additives at each cycle during the last rinse.

● compartment "2": for washing detergent.

A liquid detergent cup is also included IN SOME MODELS (fig. 10). To use it, place it in compartment "2". This way, liquid detergent will only enter the drum at the right time. The cup can also be used for bleach when the "Rinse" program is selected.

WARNING:

some detergents are not designed for use in the dispenser drawer but are supplied with their own dispenser that is placed in the drum directly.

⑧ A B C

Diagram showing a hand holding a tool over a device with labeled parts 1 and 2, and a flower symbol in the background.

Diagram of a mechanical device with a curved arrow indicating motion or force, no text or symbols present

WARNING:

installation faults are not covered by the manufacturers warranty.

3. PRACTICAL TIPS

Load tips

WARNING: when sorting laundry, make sure:

• have eliminated metallic objects such as hair clips, pins, coins, from laundry;
• to have buttoned pillow cases, closed zips, tied loose belts and long robe ribbons;
• to have removed rollers, hooks or clips from curtains;
• to have carefully read clothing washing labels;
• to have removed any persistent stains using specific detergents.
• When washing rugs, bedcovers or other heavy clothing, we recommend you avoid the spinning cycle.
  ● To wash wool, make sure the item can be machine washed. Check the fabric label.

Helpful suggestions for the user

A guide environmentally friendly and economic use of your appliance.

Maximise The Load Size

- Achieve the best use of energy, water, detergent and time by using the recommended maximum load size. Save up to 50% energy by washing a full load instead of 2 half loads.

Do you need to pre-wash?

- For heavily soiled laundry only! SAVE detergent, time, water and between 5 to 15% energy consumption by NOT selecting Prewash for slight to normally soiled laundry.

Is a hot wash required?

- Pretreat stains with stain remover or soak dried in stains in water before washing to

reduce the necessity of a hot wash programme. Save up to 50% energy by using a 60°C wash programme.

Before using a drying programme (WASHER-DRYERS)

- SAVE energy and time by selecting a high spin speed to reduce the water content in laundry before using a drying programme.

Following is a quick guide with tips and recommendations on detergent use at the various temperatures. In any case, always read the instructions on the detergent for correct use and doses.

When washing heavily soiled whites, we recommend using cotton programs of 60^ C or above and a normal washing powder (heavy duty) that contains bleaching agents that at medium/high temperatures provide excellent results.

For washes between 40^ C and 60^ C the type of detergent used needs to be appropriate for the type of fabric and level of soiling. Normal powders are suitable for “white” or colour fast fabrics with high soiling, while liquid detergents or “colour protecting” powders are suitable for coloured fabrics with light levels of soiling.

For washing at temperatures below 40^ C we recommend the use of liquid detergents or detergents specifically labeled as suitable for low temperature washing.

For washing wool or silk, only use detergents specifically formulated for these fabrics.

4. MAINTENANCE AND CLEANING

To clean the washing machine exterior, use a damp cloth, avoiding abrasives, alcohol and/or solvents. To maintain a good wash performance we recommend that the soap drawer and pump filters are regularly cleaned. A monthly service wash, using a proprietary cleaner is also recommended.

Drawer cleaning

• We recommend you clean the drawer to avoid accumulating detergent and additive residue.
• To do this, extract the drawer using slight force, clean it with running water and reinsert it in its housing.
• Ensure the siphon cap is correctly refitted.

Filter cleaning

- The washing machine comes with a special filter able to trap large residue, such as buttons or coins, which could clog the drain.

- ONLY AVAILABLE ON CERTAIN MODELS: pull out the corrugated hose, remove the stopper and drain the water into a container.

- Ensure all the water has been emptied from the drum.

- Before unscrewing the filter, we recommend you place an absorbent cloth under it to keep the floor dry. A small amount of water will come out of the filter as you remove it - this is normal.

- Turn the filter counter-clockwise to the limit stop.

• Remove and clean the filter; when finished, replace it turning it clockwise. The filter handle will be locked when it is not possible to turn any further and the handle is horizontal. Smearing a small amount of liquid soap on the filter seal will help refitting.
• Repeat the previous steps in reverse order to reassemble all parts.

Diagram showing a hand holding a circular knob with directional arrows indicating rotation or adjustment (no text or symbols present)

Suggestions for moves or prolonged disuse

• Should the washing machine be stored in an unheated room for a long period of time, drain all water from tubes.
  ● Unplug the washing machine.
• Detach the tube from the drainage system and clip on the rear of the machine and lower it, fully draining water into a bowl.
• Secure the drain tube with the drainage system and clip on the rear of the machine when finished.
• Keep the door glass and gasket clean.

The manufacturers warranty only covers faults within the product of mechanical or electrical nature. Faults caused by handling, installation or miss use are not covered and may incur a charge for any repair visit to resolve.

5. PORTHOLE EMERGENCY OPENING

Should the porthole be locked due to power shortage or as a result of a fault, it can be opened according to the following emergency unlocking procedure:

1. Disconnect the machine from the power socket.

2. En sure that the water level is below the porthole before opening it, to prevent any flooding. Otherwise, drain excess water through the drain tube and collect it in a bucket.

3. Take out the detergent compartment (fig. 1).

4. Lever with a screw driver or similar tool, as shown in figure 2, to operate the emergency device. Carry out the same procedure 2 times, then open the porthole.

Diagram illustrating two-step assembly process of a device, showing step 1 and step 2 with directional arrows and a magnified view.

6. WI-FI

This appliance is equipped with Wi-Fi technology that allows you to control it remotely via App, thanks to Wi-Fi function.

MACHINE ENROLLMENT (ON APP)

- Download the Candy simply-Fi App on your device.

The Candy simply-Fi App is available for devices running both Android and iOS, both for tablets and for smartphones.

Get all the details of the Wi-Fi functions by browsing the App in DEMO mode.

- Open the App, create the user profile and enroll the appliance following the instructions on the device display or the "Quick Guide" attached on the machine.

ENABLE REMOTE CONTROL (VIA APP)

After the machine enrollment, every time you want to manage it remotely through the App, firstly you have to load the laundry, the detergent, close the door and select the Wi-Fi position on the machine. From that moment on you can manage it through the App commands.

7. QUICK USER GUIDE

This washing machine automatically adjusts the level of the water to the type and quantity of washing. This system gives a reduction in energy consumption and a saving in washing times.

Program selection

• Turn on the appliance and select the required program.
• Adjust the washing settings if necessary and select the required options.

DRYING (WASHER-DRYERS only)

If you would like the drying cycle to begin automatically after washing, select the washing program required and select the drying cycle by the "SET" button. Or you can finish the wash and then select the drying program.

• Press the START/PAUSE button to start the program.
• At the end of the program, the message "END" will appear on the display
  ● Turn off the washing machine.

For any type of wash, see the program table and follow the operating sequence as indicated.

Technical data

Water pressure:

min 0.05 Mpa / max 0.8 Mpa (0.05 MPa dispenses approximately 1 litre of water in 10 seconds)

Power input / Power current fuse amp / Supply voltage: See rating plate.

8. CONTROLS AND PROGRAMS

SET I II zOOM F E H D A C B I 20°

A ON/OFF button
B SMART RING (ring for selecting PROGRAMMES/OPTIONS)
C START/PAUSE button
D SET/CONFIRM button
E OPTION area
F ZOOM function button
D+F BUTTON LOCK
G DISPLAY
H Wi-Fi position/Wi-Fi indicator light
I PROGRAMME area

WARNING:

Do not touch the display while fitting the plug, because during the initial seconds, the machine performs a self-calibration that might be interrupted: if this occurs, the machine may not operate properly. In this case, remove the plug and repeat the operation.

ON/OFF button

- To turn the appliance on and off, press the ON/OFF button.

At the end of the cycle, do not forget to turn off the appliance by the ON/OFF button, disconnect the plug and close the water faucet.

First starting

Language setting

● After connecting the machine to the network and turning it on, turn the "SMART RING" to display the available languages.
- Select the desired language by turning the "SMART RING" and confirm by pressing "SET". From now on, you can select and start programs.

Change the language

If you want to change the setting language you will have to hold the "SET" button down for 5 seconds. The welcome message will appear on the display, and by turning the "SMART RING" you will be able to choose a new language.

Through this process all saved settings will be cancelled.

SMART RING (ring for selecting PROGRAMMES/OPTIONS)

● After turning the appliance on, rotating the "SMART RING" the icons for the programmes will light up and the display will show the description and the relevant parameters.
- To start the selected cycle with the preset parameters, press START/PAUSE.

When the appliance is turned on again, the last programme will be shown, memorising the previously set values.

• If the selected programme is to be modified, press "SET" and rotate the "SMART RING" next to the icon of the selected option; then, press "SET" again.
• Rotating the "SMART RING" you can display the available selections for the set option. To confirm press "SET", then press START/PAUSE to start the cycle or repeat the operation for other options.

Only the options compatible with the set programme can be selected.

To cancel the program selection, turn the "SMART RING" to the program area and press "SET".

When the programme is running, the display will show the time to elapse. Rotating the "SMART RING" all information about the cycle will be displayed.

START/PAUSE button

Close the porthole BEFORE pressing the START/PAUSE button.

- Press to start the set cycle.

After starting the washing machine you need to wait a few seconds before the appliance starts the programme.

CYCLE DURATION

• When a programme is selected the display automatically shows the cycl e duration, which can vary, depending on the options selected.
• Once the programme has started you will be kept informed constantly of the time remaining to the end of the wash.
• The appliance calculates the time to the end of the selected programme based upon a standard loading, during the cycle, the appliance corrects the time to that applicable to the size and composition of the load.

ADD OR REMOVE ITEMS AFTER THE PROGRAMME HAS STARTED (PAUSE)

- Press START/PAUSE (the display shows PAUSE).

Ensure that the water level is below the porthole before opening it, to prevent any flooding.

● After adding or removing items, close the porthole and press START/PAUSE (the programme will resume from when it was interrupted).

CANCELLING THE SET PROGRAMME

- To cancel the programme, press the ON/OFF button for about 2 seconds until the display switches off.

OPTION area

The options must be selected before pressing the START/PAUSE button.

- TEMPERATURE SELECTION

- By this option you can change the temperature of the washing cycles.

To prevent damage to the fabrics, it is not possible to increase the temperature above the maximum value set for each programme.

- SPIN SELECTION

• By this option you can reduce the maximum spin speed for the set programme, until it is completely excluded.
• If the label does not show any instructions, you can spin to the maximum speed set for the programme.

To prevent damage to the fabrics, it is not possible to increase the speed over the maximum one set for each

- It is possible to modify the spin speed at any time, without shifting the machine to PAUSE.

An over dosing of detergent can cause excessive foaming. If the appliance detects the presence of excessive foam, it may exclude the spinning phase or extend the duration of the programme and increase water consumption.

The machine is fitted with a special electronic device, which prevents the spin cycle should the load be unbalanced. This reduces the vibration, improves noise reduction and prolongs the life of the washing machine.

- DELAY START

• By this option you can programme the start of the washing cycle.
• Selecting the dedicated icon by the "SET" button you can set a delay from 1 hour to max. 24 hours.

• Confirm pressing the "SET" button.

• Press START/PAUSE to start the counting at the end of which the programme will automatically start.

• The delay start can be cancelled, pressing the ON/OFF button for about 2 seconds, until the display switches off.

- VAPOUR

• By this option you can add a specific steam treatment to some washing cycles (see programme table).
  ● The steam function relaxes the folds and makes ironing times shorter.
• Fibres are regenerated and refreshed, removing all smells from the items.
  ● A dedicated steam treatment was devised for each programme, to guarantee washing top efficiency depending on item fabrics and colours.

ZOOM function button

• By activating the "ZOOM" function through the dedicated button, each fabrics can be washed in less than 59 minutes in the programmes that include it (see programme table) while guaranteeing washing performance.
• With the exclusive "Mix Power Jet+" system the detergent is injected and immediately activated in the core of the fabrics, guaranteeing a deep washing result.

Setting BEFORE selecting one or more options

● After selecting the programme, press "ZOOM" to activate the function. The display shows the new information about the cycle.
● The options of the programme can be modified only in agreement with the new length of the programme.

- Press START/PAUSE to start washing.

Setting AFTER having selected one or more options

• Press "ZOOM" to activate the function. The display shows the new information about the cycle.
• The previously set options will be automatically upgraded to the new length of the programme and the NON compatible ones will be cancelled. The previously set temperature and spin levels will not be exceeded to safeguard the fabrics and for getting the best washing result in a shorter time.
• Press START/PAUSE to start washing.

In addition, the "ZOOM" function can be activated within 15 seconds from the start of the washing cycle.

- To deactivate the function, press "ZOOM" again (the previously set options will be reset).

In addition, the "ZOOM" function can be deactivated within 15 seconds from the start of the washing cycle.

BUTTON LOCK

● The simultaneous press of "SET" and "ZOOM" buttons for about 3 seconds can lock the buttons. In this way, you can avoid involuntary or accidental modifications.
● The button lock can be cancelled by simply pressing the two activation buttons and turning the appliance off.

In case of power shortage while the washing machine is running, a special memory will keep the setting and, when powers come back, the machine will resume from when it had stopped.

Table of programmes

PROGRAMME		(MAX.)(see control panel)								1)(MAX.)	1
		7kg		8kg		9kg		10kg
		Standard*	M	Standard*	M	Standard*	M	Standard*	M		2	#	1
	COTTON 3)STRONG	7	3	8	3,5	9	4	10	4,5	90°	●	●	(●)
	COTTON** 3)	7	3	8	3,5	9	4	10	4,5	60°	●	●	(●)
	SYNTHETIC 3)AND COLOURED	3,5	2	4	2,5	4,5	2,5	5	3	40°	●	●	(●)
	WOOL	1	1	2	2	2	2	2	2	40°	●	●
	DELICATE 3)	2,5	2,5	2,5	2,5	2,5	2,5	2,5	2,5	40°	●	●
	PERFECT 20° 3)	7	3	8	3,5	9	4	10	4,5	20°	●	●
	RINSE	-	-	-	-	-	-	-	-	-	△	●
	DRAIN & SPIN	-	-	-	-	-	-	-	-	-
	Position that you have to select when you want to enable remote control through the App (via Wi-Fi).

Please read these notes:

1) Maximum load capacity of dry clothes, according to the model used (see control panel).
2) When a program is selected, on the display is shown the recommended wash temperature that can be reduced (where allowed) by setting the TEMPERATURE option through the "SET" button. However it's not possible to increase this option beyond the maximum value given.
3) Steam Function Available.

* Default program (without "ZOOM" option).

(●) The pre-wash option is available only by selecting the program through the App.

△ (Only for models with liquid detergent compartment)

When only a limited number of article have stains which require treatment with liquid bleaching agents, preliminary removal of stain can be carried out in the washing machine.

Pour the bleach into the liquid bleach

container, inserted into the compartment marked "2" in the detergent drawer, and set the special programme RINSE. When this phase has terminated, switch off the appliance, add the rest of the fabrics and proceeds with a normal wash on the most suitable programme.

** STANDARD COTTON PROGRAMMES ACCORDING TO (EU) No 1015/2010 and No 1061/2010.

COTTON PROGRAMME WITH A TEMPERATURE OF 60°C.

COTTON PROGRAMME WITH A TEMPERATURE OF 40°C.

These programmes are suitable to clean normally soiled cotton laundry and they are the most efficient programmes in terms of combined energy and water consumptions for washing cotton laundry.

These programmes have been developed to be compliant with the temperature on the wash label on the garments and the actual water temperature may slightly differ from the declared temperature of the cycle.

Programmes selection

To clean different types of fabrics and various levels of dirt, the washing machine has specific programs to meet every need of washing (see table of programmes).

COTTON STRONG

Made to have a perfect washing. The final spin at maximum speed gives more efficient removal.

COTTON

This program is suitable to clean normally soiled cotton laundry and it is the most efficient program in terms of combined energy and water consumptions for washing cotton laundry.

SYNTHETIC AND COLOURED

This programme allows you to wash different type's fabrics and different colours all together. The rotation movement of the drum and the water levels are optimized, both during the washing the rinsing phase. The accurate spin action, ensures a reduced formation of creases in the fabrics. Thanks to "Mix Power Jet+" technology, complete washing cycle optimization is possible.

WARNING:

New coloured garments should be washed separately for at least 5 or 6 washes.

Certain large dark items such as jeans and towels should always be washed separately.

Never mix NON COLOURFAST fabrics.

WOOL

This program performs a wash cycle dedicated to the wool fabrics that can be washed in a washing machine, or the articles to be washed by hand.

DELICATE

This program has reduced periods of drum rotation during the cycle and is particularly suitable or washing delicate fabrics. The wash cycle and rinses are carried out with a high level of water to ensure the best performance.

PERFECT 20°

This innovative "Mix Power Jet+" technology, allows you to wash fabrics such as cottons, synthetics and mixed fabrics at 20°C with a performance which is comparable to a 40°C wash.

The consumption of this programme is about 50% of a conventional 40°C. Cottons wash.

We suggest a wash load equal to 2/3 of the maximum capacity of the machine.

RINSE

This program performs 3 rinses with an intermediate spin (which can be reduced or excluded by using the appropriate button). It is used for rinsing any type of fabric, for example after a wash carried out by hand.

DRAIN & SPIN

The program completes the drain and a maximum spin. It is possible to delete c reduce the spin with the SPIN option through the "SET" button.

Wi-Fi

Position that you have to select when you want to enable remote control through the App (via Wi-Fi). In this case, the start of cycle will take place through the App commands.

9. THROUBLESHOOTING AND WARRANTY

If you believe the washing machine is not working correctly, consult the quick guide provided below which includes some practical tips on how to fix the most common problems.

ERROR CODE FORMAT

• Models with a display: the error is shown by a number preceded by the letter "E" (example: E2 = Error 2).
• Models without display: an error is shown by a sequence of flashes of every LED. The error code is shown by the number of flashes followed by a pause of 5 seconds (example: two flashes – pause 5 seconds – two flashes – repeating = Error 2).

Error shown	Possible causes and practical solutions
E2 (with display)2 flashes of the LEDs (without display)	The machine cannot load water.
	Make sure the water supply tap is open.
	Make sure the water supply hose isn't bent, kinked or trapped.
	Make sure the drain pipe is at the proper height (see installation section).
	Close the water supply tap, unscrew the filler hose from the back of the washing machine and make sure the “anti-sand” filter is clean and not blocked.
E3 (with display)3 flashes of the LEDs (without display)	The washing machine does not drain water.
	Make sure the filter is not clogged.
	Make sure the drain hose isn't bent, kinked or trapped.
	Make sure the home drainage system is not blocked and is allowing water to flow through without obstruction. Try to drain the water in the sink.
E4 (with display)4 flashes of the LEDs (without display)	There is too much foam and/or water.
	Ensure the correct amount of detergent is being used and the detergent is designed for use in a washing machine.
E7 (with display)7 flashes of the LEDs (without display)	Door problem.
	Make sure the door is correctly closed.Make sure the clothes inside the drum are not preventing the door from closing fully.
	If the door is locked, turn off and unplug the washing machine from the electrical supply socket, wait 2-3 minutes and reopen the door.
Any other code	Turn off and unplug the washing machine, wait a minute. Turn on the machine and restart a program. If the error occurs again contact an Authorised Customer Service Centre directly.

OTHER ANOMALIES

Problem	Possible causes and practical solutions
The washing machine does not work / start	Make sure the product is plugged into a working supply socket.
	Make sure power is on.
	Make sure the wall socket is working, testing it with another appliance such as a lamp.
	The door may not be correctly closed: open and close it again.
	Check whether the required program was correctly selected and the start button pressed.
	Make sure the washing machine is not in pause or time delay mode.
Water leaked on the floor near the washing machine	This may be due to a leak from the seal between the tap, supply hose and fill valve; in this case, replace it and tighten the hose connections correctly.
	Make sure the front filter is correctly closed.
The washing machine does not spin	The machine is fitted with a detection system that protects the load and product from damage if the load is not balanced before spinning. This may result in:-• The machine attempts to balance the load, increasing the time of spin.• Reduction of the speed of spin to decrease vibrations and noise.• The spin cycle aborting to protect the machine and load.If this is experienced remove the load de-tangle it, reload it and restart the spin program.
	This could be due to the fact that water has not been completely drained: wait a few minutes. If the problem persists, see Error 3 section.
	Some models include a "no spin" function: make sure it is not selected.
	Check which options are selected and their effect on the spin cycle.
	Excessive detergent can impede the spin cycle, ensure the correct amount of detergent is being used.
Strong vibrations / noises are heard during the spin cycle	The washing machine may not be fully levelled: if necessary, adjust the feet as indicated in the specific section.
	Make sure transport screws, rubber bungs and spacer tubes were removed.
	Make sure there are no foreign objects inside the drum (coins, hinges, buttons, etc...).

The standard manufacturer warranty covers faults caused by electrical or mechanical faults in the product due to an act or omission of the manufacturer. If a fault is found to be caused by factors outside the product supplied, miss-use or as a result of the instructions on use not being followed, a charge may be applied.

The use of ecological detergents without phosphates may cause the following effects:

• cloudier rinse drain water: This effect is tied to the suspended zeolites which do not have negative effects on rinse efficiency.
• white powder (zeolites) on laundry at the end of the wash: this is normal, the powder is not absorbed by fabric and does not change its colour.

To remove the zeolites, select a rinse programme. In the future consider us in slightly less detergent.

• foam in the water at last rinse: this does not necessary indicate poor rinsing. Consider using less detergent in future washes.
• abundant foam: This is often due to the anionic surfactants found in the detergents which are hard to eliminate from laundry.

In this case, do not re-rinse to eliminate these effects: it will not help at all.

We suggest conducting a maintenance wash using a proprietary cleaner.

If the problem persists or if you suspect a malfunction, immediately contact an Authorised Customer Service Centre.

It is always recommended to use original spare parts, that are available at our Authorised Customer Service Centres.

Warranty

The product is guaranteed under the terms and conditions stated on the certificate included with the product. The warranty certificate must be duly filled in and stored, so as to be shown to the Authorised Customer Service Centre in case of need. Proof of purchase must be made available at the time of any warranty related repair.

By placing the CE mark on this product, we are confirming compliance to all relevant European safety, health and environmental requirements which are applicable in legislation for this product.

The manufacturer declines all responsibility for any printing errors in the booklet included with this product. Moreover, it also reserves the right to make any changes deemed useful to i products without changing their essential characteristics.

WIRELESS PARAMETERS

Parameter	Specifications (Wi-Fi)	Specifications (Bluetooth)
Wireless Standard	802.11 b/g/n	Bluetooth v4.2
Frequency range	2,412 GHz. - 2,484 GHz.	2,412 GHz. - 2,484 GHz.
Max Trasmit Power	802.11b, DSSS 1 Mbps = +19.5 dBm	Basic data Rate: RF Transmit Power (Typ): +4 dBmEnhanced data Rate: RF Transmit Power (Typ): +2 dBmBLERF Transmit Power (Typ): +7.5 dBm
	802.11b, CCK 11 Mbps = +18.5 dBm
	802.11g, OFDM 54 Mbps = +18.5 dBm
	802.11n, MCS7 = +14 dBm
Minimum Receiving Sensitivity	802.11b = 1024 bytes, -80 dBm	Basic data Rate: Sensitivity @ 0.1% BER: -98 dBmEnhanced data Rate: Sensitivity @ 0.01% BER: -98 dBmBLESensitivity @ 0.1% BER: -98 dBm
	802.11g = 1024 bytes, -70 dBm
	802.11n = 1024 bytes, -65 dBm
	802.11n HT40 = 1024 bytes, -65 dBm

With this the Candy Hoover Group Srl, declares that this appliance marked with C€ complies with the essential requirements of the Directive 2014/53/EU. To receive a copy of the declaration of conformity, please contact the manufacturer at: www.candy-group.com