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USER MANUAL GSD6360JSS GE

natural_image Line drawing of a kitchen appliance with visible door, wheels, and control panel (no text or symbols)

Safety Instructions ..... 2, 3

Operating Instructions

Care and Cleaning ..... 10

Control Panel and Settings .. 4–6

Loading Place Settings .....9

Loading the Racks 8

Optional Accessories .....9

Using the Dishwasher .....6,7

Troubleshooting Tips ... 11, 12

Write the model and serial numbers here:

Model # ____

Serial # ____

You can find them on the tub wall just inside the door.

Consumer Support

Consumer Support . . .Back Cover

Product Registration .....13, 14

Warranty 15

GE GSD6360JSS - Consumer Support - 1

natural_image Abstract decorative swirl design with no text or symbols

165D4700P305

Owner's Manual

EDW4000 Series

GHDA960 Series

GHDA980 Series

GSD6100 Series

GSD6200 Series

GSD6300 Series

GSD6500 Series

GSD6600 Series

GSD6700 Series

GSD6800 Series

GSD6900 Series

SSD4900 Series

49-5981 11-04 JR

IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.

▲WARNING!

For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or death.

GE GSD6360JSS - ▲WARNING! - 1

WATER HEATER SAFETY

Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE.

If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on all hot water faucets and allow them to run for several minutes. Do this before using any electrical appliance which is connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance during this process.

GE GSD6360JSS - WATER HEATER SAFETY - 1

Use this appliance only for its intended purpose as described in this Owner's Manual.

PROPER INSTALLATION AND MAINTENANCE

This dishwasher must be properly installed and located in accordance with the Installation Instructions before it is used. If you did not receive an Installation Instructions sheet with your dishwasher, you can receive one by visiting our Website at GEAppliances.com.

■Connect to a grounded metal, permanent wiring system; or run an equipment-grounding conductor with the circuit conductors and connect to the equipment-grounding terminal or lead of the appliance.
■Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative if you are in doubt whether the appliance is properly grounded.
■Use supply conductors rated at least 75°C (167°F).

■Dispose of discarded appliances and shipping or packing material properly.
■Do not attempt to repair or replace any part of your dishwasher unless it is specifically recommended in this manual. All other servicing should be referred to a qualified technician.
■To minimize the possibility of electric shock, disconnect this appliance from the power supply before attempting any maintenance. NOTE: Turning the dishwasher off does not disconnect the appliance from the power supply. We recommend having a qualified technician service your appliance.

GE GSD6360JSS - PROPER INSTALLATION AND MAINTENANCE - 1

⚠ WARNING!

DO NOT...

■Do not tamper with controls.
■Do not abuse, sit on, or stand on the door or dish rack of the dishwasher.
■Do not discard a dishwasher without first removing the door or removing the door latch.
■Do not store or use combustible materials, gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

■Do not allow children to play around dishwasher when opening or closing door due to the possibility of small fingers being pinched in door.
■Do not allow children to play with, on or inside this appliance or any discarded appliance.

⚠ WARNING! RISK OF CHILD ENTRAPMENT

PROPER DISPOSAL OF THE DISHWASHER

Junked or abandoned dishwashers are dangerous...even if they will sit for “just a few days.” If you are getting rid of your old dishwasher, please follow the instructions below to help prevent accidents.

Before You Throw Away Your Old Dishwasher:

■Take off the door of the washing compartment or remove the door latch keeper (as shown).

GE GSD6360JSS - Before You Throw Away Your Old Dishwasher: - 1

text_image Door latch keeper

GE GSD6360JSS - Before You Throw Away Your Old Dishwasher: - 2

WHEN USING YOUR DISHWASHER

▲ CAUTION: Contents washed in Anti-Bacteria cycle may be hot to the touch. Use care before unloading.

■Use only powder, tabs, liquid detergents or rinse agents recommended for use in a dishwasher and keep them out of the reach of children. Cascade ^® , Cascade ^® Complete and Electrasol ^® Automatic Dishwashing Detergents, and Jet-Dry ^® and Cascade Rinse Aid ^® rinse agents have been approved for use in all GE dishwashers.
■Using a detergent that is not specifically designed for dishwashers will cause the dishwasher to fill with suds.

GE GSD6360JSS - WHEN USING YOUR DISHWASHER - 1

text_image Diagram showing a washing bottle and a washing machine with a formula equality symbol

■Locate sharp items so that they are not likely to damage the door seal.

■Load sharp knives with the handles up to reduce the risk of cut-type injuries.
- Do not wash plastic items unless marked dishwasher safe or the equivalent. For plastic items not so marked, check the manufacturer's recommendations.
■Non-Dishware Items: Do not wash items such as electronic air cleaner filters, furnace filters and paint brushes in your dishwasher. Damage to dishwasher and discoloration or staining of dishwasher may result.
■Do not touch the heating element during or immediately after use.
■Do not operate your dishwasher unless all enclosure panels are properly in place.
■Close supervision is necessary if this appliance is used by or near children.
■Load light, plastic items so they will not become dislodged and drop to the bottom of the dishwasher—they might come into contact with the heating element and be damaged.

GE GSD6360JSS - WHEN USING YOUR DISHWASHER - 2

READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.

SAVE THESE INSTRUCTIONS

About the dishwasher control panel.

You can locate your model number on the tub wall just inside the door. Throughout this manual, features and appearance may vary from your model.

GE GSD6360JSS - About the dishwasher control panel. - 1

flowchart
graph LR
    A["1"] --> B["Extra Clean Sensor Selections"]
    B --> C["2"]
    C --> D["4"]
    D --> E["3"]
    E --> F["5"]
    F --> G["Extras"]
    G --> H["2 4 8 DELAY HOURS"]
    G --> I["EXTRA HOT WASH"]
    G --> J["EXTRA SCRUB"]
    G --> K["HEATED DRY"]
    K --> L["TO LOCK CONTROLS PRESS HEATED DRY FOR 3 SECONDS"]

Control Settings

1 Status Indicator Lights

The Status display tells you what's happening while the dishwasher is in operation and may flash, indicating a malfunction (see page 6). The lights will come ON indicating the sequence of operation the dishwasher is in.

SENSING Displayed while the ExtraClean™ Sensor is measuring the amount of soil and temperature of water. (on some models) The dishwasher will adjust the selected cycle to achieve optimal performance.

WASHING Displayed during prewash and main wash periods. (on some models)

RINSING Displayed during rinse periods. (on some models)

DRYING Displayed during HEATED DRY. (on some models)

SANITIZED Displayed when cycle has met sanitization conditions. Light remains ON until door is opened.

CLEAN Displayed when a wash cycle is complete. The light will remain ON until door is opened.

2 ExtraClean™ Sensor Selections

The light above the selected pad will be ON to indicate which ExtraClean™ Sensor Selection has been selected.

ANTI-BACTERIA Heavy 9.1 gal., 91 min. or SANI WASH Medium 7.8 gal., 89 min.

Light 6.5 gal., 87 min.

This cycle raises the water temperature in the final rinse to sanitize your dishware. The cycle length will vary depending on the temperature of your inlet water.

NOTE: The Anti-Bacteria cycle is monitored for sanitization requirements. If the cycle is interrupted during or after the main wash portion or if the incoming water temperature is so low that adequate water heating cannot be achieved, the sanitizing conditions may not be met. In these cases, the sanitized light will not illuminate at the end of the cycle.

NOTE: NSF certified residential dishwashers are not intended for licensed food establishments.

POTS Heavy 10.4 gal., 102 min. & PANS Medium 9.1 gal., 76 min.

Light 7.8 gal., 72 min.

This cycle is meant for heavily soiled dishes or cookware with dried-on or baked-on soils. This cycle may not remove burned-on foods. Everyday dishes are safe to be used in this cycle.

NORMAL WASH Heavy 9.1 gal., 77 min.

Medium 6.5 gal., 62 min.

Light 5.2 gal., 49 min.

This cycle is for medium/heavily soiled dishes and glassware.

SPEED CYCLE Heavy 7.8 gal., 37 min.

or Medium 6.5 gal., 33 min.

SPEED WASH Light 5.2 gal., 29 min.

(on some models)

This cycle is for everyday dishes and glassware.

CHINA CRYSTAL Heavy 9.1 gal., 52 min.

(on some models) Medium 7.8 gal., 45 min.

Light 6.5 gal., 38 min.

This cycle is for lightly soiled china and crystal.

RINSE ONLY Heavy 2.6 gal., 7 min.

Light 1.3 gal., 4 min.

For rinsing partial loads that will be washed later. Do not use detergent with this cycle.

NOTE: This dishwasher is equipped with an ExtraClean ^™ Sensor with automatic temperature control; therefore cycle length and time may vary depending on soil and temperature conditions.

NOTE: Only the Anti-Bacteria cycle has been designed to meet the requirements of Section 6, NSF 184 for soil removal and sanitization efficacy.

3 Extras

The light above the selected pad will be ON to indicate which EXTRA has been selected.

EXTRA SCRUB (on some models)For use with heavily soiled and/or dried-on, baked-on soils. This optionMUSTbe selectedPRIORto starting the cycle. This option adds 16 minutes to the cycle time.NOTE:Cannot be selected withRINSE ONLYcycle.
HEATED DRY Light OFFShuts off the drying heat option. Dishes air dry naturally and energy is saved. For faster air dry, you can prop the door open after theCLEANlight illuminates.
HEATED DRY Light ONTurns the heater on for fast drying. This will extend the time to your wash cycle by 8 minutes for theSPEED CYCLEand 30 minutes for all other cycles.NOTE:Cannot be selected withRINSE ONLYcycle.
LOCK 🔒You can lock the controls to prevent any selections from being made. Or you can lock the controls after you have started a cycle.Children cannot accidentally start dishwasher by touching pads with this option selected.To unlock the dishwasher controls, press and hold theHEATED DRYpad for 3 seconds. To lock the dishwasher, press and hold theHEATED DRYpad for 3 seconds. The light above theLOCKpad will turn off.
EXTRA HOT WASHWhen selected, the cycle will run longer with heating elements on to improve both wash and dry performance.NOTE:Cannot be selected withRINSE ONLYcycle.
DELAY HOURSYou can delay the start of a wash cycle for up to 8 hours. Press theDELAY HOURSpad to choose the number of hours you want to delay the start of the cycle, then pressSTART/RESET.The machine will count down and start automatically at the correct time.Pressing START/RESETa second time will cancel the DELAY START selection.NOTE:If you forget to fully close the door, a reminder signal will beep until you do so.
RESETTo change a cycle after washing starts, touch theSTART/RESETpad to cancel the cycle. TheSTART/RESETlight will flash while the water is pumped out if needed. This takes approximately 90 seconds. When the light stops flashing, the dishwasher can be reprogrammed and restarted.

About the dishwasher control panel.

4 Start Close

Close the dishwasher door and select the cycle and desired enhancements. Touch the START/RESET pad to begin the cycle. Water fill begins, and approximately 60 seconds later the wash action begins.

NOTE: The dishwasher remembers your last cycle so you don't have to reprogram each time. When the dishwasher door is fully closed, the control panel lights will display the last settings you selected.

If you don't want to change any of the settings, simply touch the START/RESET pad to begin the cycle.

If the door is closed the indicator lights will turn off if the START/RESET pad is not selected within two minutes. To activate the display, open and close the door or press any pad.

Also, if a power failure occurs, NORMAL and HEATED DRY will automatically be programmed. Make any new selections and touch the START/RESET pad to begin the cycle.

5 Clean The CLI

The CLEAN light is illuminated when a wash cycle is complete. The light will stay ON until the door is opened.

Flashing display lights.

Status Indicator Lights What It Means

START/RESET

Cycle has been interrupted by pressing the START/RESET pad. Light will quit flashing after the dishwasher automatically drains out the water.

Using the dishwasher.

GE GSD6360JSS - Using the dishwasher. - 1

Check the Water Temperature

The entering water should be at least 120^ F and not more than 150^ F, for effective cleaning and to prevent dish damage. Check the water temperature with a candy or meat thermometer. Turn on the hot water

faucet nearest the dishwasher, place the thermometer in a glass and let the water run continuously into the glass until the temperature stops rising.

GE GSD6360JSS - Check the Water Temperature - 1

Use Jet-Dry ^® or Cascade Rinse Aid ^® Rinse Agent

Jet-Dry ^® or Cascade Rinse Aid ^® rinse agent removes spots and prevents new film buildup on your dishes, glasses, flatware, cookware and plastic.

Filling the Dispenser

The rinse agent dispenser holds 3.5 oz. of rinse agent. Under normal conditions, this will last approximately one month. Try to keep it full, but do not overfill.

Make sure the dishwasher door is fully open.
2 Turn the dispenser knob to the left and lift it out.
3 Add rinse agent until the indicator window looks full.
4 Clean up any spilled rinse agent with a damp cloth.
5 Replace the dispenser knob.

GE GSD6360JSS - Filling the Dispenser - 1

text_image Indicator window Dispenser cap

Rinse Aid Setting

The amount of rinse agent released into the final wash can be adjusted. The factory setting is at the midpoint. If there are rings of calcium (hard water) spots on dishes, try a higher setting.

To adjust the setting

Remove the dispenser knob, then turn the adjuster counterclockwise to increase the amount of rinse agent.

GE GSD6360JSS - To adjust the setting - 1

text_image Rinse agent adjuster

Dish Preparation Prior to Loading

■No pre-rinsing of normal food soil is required.
■Scrape off hard soils, including bones, toothpicks, skins and seeds.
■Remove large quantities of any remaining food.

■Remove leafy vegetables, meat trimmings, and excessive amounts of grease or oil.
■Remove acidic food soils that can discolor stainless steel.

GE GSD6360JSS - Dish Preparation Prior to Loading - 1

Using the Dishwasher Door

The door must be closed to select a LOAD SELECTION or an ENHANCEMENT.

2 If the door is opened during a cycle and left open, the dishwasher will beep once every minute until the door is closed.

GE GSD6360JSS - Using the Dishwasher Door - 1

Proper Use of Detergent

Use only detergent specifically made for use in dishwashers. Cascade®, Cascade® Complete and Electrasol® Automatic Dishwashing Detergents have been approved for use in all GE dishwashers. Keep your detergent fresh and dry. Don't put powder detergent into the dispenser until you're ready to wash dishes.

All wash cycles except RINSE ONLY require detergent. The amount of detergent to use depends on whether your water is hard or soft.

Protect your dishes and dishwasher by contacting your water department and asking how hard your water is. Twelve or more grains is extremely hard water. A water softener is recommended. Without it, lime can build up in the water valve, which could stick while open and cause flooding. Too much detergent with soft water can cause a permanent cloudiness of glassware, called etching.

The detergent cup up has indicator lines to help you. Use the right amount of detergent. As a guide:

For soft water (water hardness <4 grains per gallon [GPG]), fill cup to first line.

For medium soft water (4–8 GPG), fill to second line.

For medium hard water (8–12 GPG), fill cup.

For extremely hard water (>12 GPG), fill both cups.

GE GSD6360JSS - Proper Use of Detergent - 1

text_image Soft Medium Soft Medium Hard Extremely Hard MAIN WASH PRE WASH

Filling the Dispenser

If the dispenser cover is closed, open the cover by depressing the cover latch.
2 Add detergent to the Main Wash section, as per guidelines.
3 Fill the Pre-Wash section if water is extremely hard.
4 Close the dispenser cover.

It is normal for the cover to open partially when dispensing detergent.

GE GSD6360JSS - Filling the Dispenser - 1

text_image Cover Main wash section Pre-wash section Cover latch

GE GSD6360JSS - Filling the Dispenser - 2

Forget to Add a Dish?

A forgotten dish can be added any time before the main wash.

Squeeze the door latch to release the door.
Do not open the door until the water spray action stops. Steam may rise out of the dishwasher.

3 Add forgotten dishes.
4 Close the door.

Loading the dishwasher racks.

For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware baskets may vary from your model.

GE GSD6360JSS - Loading the dishwasher racks. - 1

Upper Rack

Although the upper rack is for glasses, cups and saucers, pots and pans can be placed in this rack for effective cleaning. Cups and glasses fit best along the sides. This is also a secure place for dishwasher-safe plastics.

The upper rack is adjustable (on some models) to add flexibility in loading your dishwasher. To lower, push tabs in and lower rack. To raise, just pull up on rack until it snaps.

The utility shelf (on some models) may be placed in the up or down position to add flexibility. A wine glass holder (on some models) secures wine glasses for best washability. Because wine glasses come in various sizes, after loading, slowly push in the rack to make sure they will clear the top of the dishwasher.

The upper rack is good for all kinds of odd-shaped utensils. Saucepans, mixing bowls and other items should be placed face down. Fold-down times (on some models) provide flexibility for extra-large and hard-to-fit items.

Secure larger dishwasher-safe plastics over 2 tines when possible.

Make sure small plastic items are secure so they can't fall onto the heater.

Be sure that items do not protrude through the bottom of the rack and block rotation of the middle spray arm. This could result in poor wash performance for items in the upper rack.

Check to make sure that no items will block rotation of the wash arms.

GE GSD6360JSS - Upper Rack - 1

natural_image Line drawing of a basket filled with various vegetables (no text or symbols)

Lower Rack

The lower rack is best used for plates, saucers and cookware. Large items such as broiler pans and baking racks should go along the left-hand side. Load platters, pots and bowls along the sides, in corners or in the back. The soiled side of items should face the center of the rack. If necessary, oversized glasses and mugs can be placed in the lower rack to maximize loading flexibility.

Also, be careful not to let a portion of an item such as a pot or dish handle extend through the bottom rack. This could block the wash arm and cause poor washing results.

Fold-down tines (on some models) provide flexibility for extra-large and hard-to-fit items. The tines may be left in the up position or folded down to customize the lower rack.

One-piece basket (on some models)
GE GSD6360JSS - Lower Rack - 1

Three-piece basket (on some models)
GE GSD6360JSS - Lower Rack - 2

text_image Don't let any item extend through bottom.

8
To remove end baskets, grasp the basket at opposite corners and slide apart.

Silverware Basket

To load flatware, simply push the adjustable handle to either side (on some models). Put flatware in the removable basket with fork and knife handles up to protect your hands. Place spoons in the basket with handles down. Mix knives, forks and spoons so they don't nest together. Distribute evenly. Small plastic items, such as measuring spoons and lids from small containers should go in the bottom of the silverware basket with the silverware on top.

The one-piece silverware basket (on some models) can be placed in the front, right side or back of the lower rack.

A variety of options is available regarding the three-piece silverware basket (on some models) in your dishwasher. The complete basket is designed to fit on the right side of the lower rack. Additionally, each end of the basket is removable to add loading flexibility to accommodate flatware and lower rack capacity needs.

The lids of both end and middle baskets (on some models) can be closed to contain small items. Long items can be placed on the utility shelf in the upper rack.

Follow these guidelines for loading 10 place settings. Features and appearance of racks and silverware baskets may vary from your model.

GE GSD6360JSS - Silverware Basket - 1

natural_image Diagram of a packed basket filled with various oval objects, no text or symbols present

GE GSD6360JSS - Silverware Basket - 2

natural_image Top-down schematic of a mechanical or electrical component with coiled springs and housing (no text or symbols)

Upper Rack—10 place settings Lower Rack—10 place settings

Follow these guidelines for loading 12 place settings. Features and appearance of racks and silverware baskets may vary from your model.

GE GSD6360JSS - Silverware Basket - 3

natural_image Top-down line drawing of a basket filled with various circular objects, no text or symbols present

GE GSD6360JSS - Silverware Basket - 4

natural_image Top-down line drawing of a multi-tiered cylindrical device with internal components and connectors (no text or symbols)

Upper Rack—12 place settings Lower Rack—12 place settings

About optional accessories.

You can change the appearance of your dishwasher to match your kitchen cabinets by ordering one of these optional accessories:

■1/4" Wood Panel Trim Kit
■3/4" Trimless Wood Panel Kit

These accessories are available at extra cost (VISA, MasterCard, or Discover cards accepted) by calling 800.626.2002.

Specify accessory number when ordering.

GE GSD6360JSS - About optional accessories. - 1

Descriptions of Optional Accessories

Wood panel trim kit—This accessory contains trim and instructions for you to supply and install a 1/4"thick decorative wood door:

■GPF625B (Black)
■GPF625W (White)
■GPF625C (Bisque)
■GPF825B (Black)
■GPF825W (White)
■GPF825C (Bisque)

Trimless wood panel kit—This accessory contains parts and instructions for you to supply and install a 3/4" thick decorative wood door:

■GPF675B (Black)
■GPF675W (White)
■GPF675C (Bisque)
■GPF875B (Black)
■GPF875W (White)
■GPF875C (Bisque)

Caring for the dishwasher.

Cleaning the Door Panel

Before cleaning the front panel, make sure you know what type of panel you have. Refer to the last two letters of your model number. You can locate your model number on the left-hand tub wall just inside the door. If your model number ends with BB, WW or CC, then you have a Painted Door panel. If your model number ends with SS, then you have a Stainless Steel Door panel. If your model number ends with CS, then you have a CleanSteel Door panel.

Follow the instructions below for cleaning the door panel for your specific model.

Painted Door Panel (model numbers ending in BB-black, WW-white or CC-bisque)

Use a clean, soft, lightly dampened cloth, then dry thoroughly. You may also use a good appliance wax or polish.

Stainless Steel Door Panel (model numbers ending in SS)

The stainless steel panels can be cleaned with Stainless Steel Magic or a similar product using a clean, soft cloth. Do not use appliance wax, polish, bleach or products containing chlorine on Stainless Steel doors.

You can order Stainless Steel Magic #WX10X15 through GE Parts by calling 800.626.2002.

CleanSteel Door Panel (model numbers ending in CS)

Use a clean, soft, lightly dampened cloth, then dry thoroughly. Do not use appliance wax, polish or any chemical agent on CleanSteel doors.

Do not wipe the dishwasher with a soiled dish cloth or wet towel. These may leave a residue. Do not use scouring pads or powdered cleaners because these products can scratch the finish.

Cleaning the Control Panel

To clean the control panel, use a lightly dampened cloth. Then dry thoroughly.

Protect Against Freezing

If your dishwasher is left in an unheated place during the winter, ask a service technician to:

1 Cut off electrical power to the dishwasher. Remove fuses or trip circuit breaker.

2 Turn off the water supply and disconnect the water inlet line from the water valve.

3 Drain water from the water inlet line and water valve. (Use a pan to catch the water.)

4 Reconnect the water inlet line to the water valve.

GE GSD6360JSS - Protect Against Freezing - 1

text_image Two types of air gaps

Check the air gap any time your dishwasher isn't draining well.

Does Your Dishwasher Have an Air Gap?

An air gap protects your dishwasher against water backing up into it if a drain clogs. The air gap is not a part of the dishwasher. It is not covered by your warranty. Not all plumbing codes require air gaps, so you may not have one.

The air gap is easy to clean.

Turn off the dishwasher and lift off the chrome cover.

2 Remove the plastic cap and clean with a toothpick.

GE GSD6360JSS - The air gap is easy to clean. - 1

Troubleshooting Tips Save time and money! Review the charts on the following pages, or visit GEAppliances.com. You may not need to call for service.

Problem Possible Causes What To Do

Control panel lights go off when you're setting controlsTime too long between touching of selected padsEach pad must be touched within 30 seconds of the others. To relight, touch any pad again, or unlock and relatch door.
NoiseSome of the sounds you'll hear are normalDetergent cup opening.The motor stopping during the drying period.Water draining out of the tub immediately after you touch START/RESET pad.
Utensils are not secure in the rack or something small has dropped into the rackMake sure everything is secured in dishwasher.
Motor humsDishwasher has not been used on a regular basis. If you do not use your dishwasher often, set it to fill and pump out once every week. This will help keep the seal moist.
Detergent left in dispenser cupsDishes are blocking the detergent cupsReposition the dishes.
Water standing in the bottom of the tubThis is normalA small amount of clean water around the outlet on the tub bottom at the back of the tub keeps the water seal lubricated.
Water won't pump out of the tubDrain is cloggedIf you have an air gap, clean it.Check to see if your kitchen sink is draining well. If not, you may need a plumber.If the dishwasher drains into a disposer, run disposer clear.
Suds in the tubCorrect detergent wasn't usedUse only automatic dishwasher detergents to avoid sudsing. Cascade®, Cascade® Complete and Electrasol® Automatic Dishwashing Detergents have been approved for use in all GE dishwashers.To remove suds from the tub, open the dishwasher and let suds evaporate. Add 1 gallon of cold water to the tub. Close and latch the dishwasher. Pump out water by pressing the START/RESET pad; then immediately press the START/RESET pad again. Repeat if necessary.
Rinse agent was spilledAlways wipe up rinse agent spills immediately.
Stained tub interiorDetergent with colorant was usedSome detergents contain colorant (pigment or dyes) that will discolor the tub interior with extended use. Check the detergent cup for signs of any discoloration. If cup is discolored, change to detergent without any colorant. Cascade®, Cascade® Complete and Electrasol® Automatic Dishwashing Detergents have been approved for use in all GE dishwashers.
Some tomato-based foods can stainUse of the RINSE ONLY cycle (on some models) after adding the dish to the load can decrease the level of staining. GE recommends Cascade® Power Booster to help remove these types of stains.
Dishes and flatware not cleanLow inlet water temperatureMake sure inlet water temperature is correct (see page 6).
Water pressure is temporarily lowTurn on a faucet. Is water coming out more slowly than usual? If so, wait until pressure is normal before using your dishwasher.
Air gap is cloggedClean the air gap.
Improper rack loadingMake sure large dishware does not block the detergent dispenser or the wash arms.

Before you call for service...

Problem Possible Causes What To Do
Spots and filming • Use Jet-Dryemely hard water on glasses and prevent new film buildup. flatwareLow inlet water temperatureOverloading the dishwasherImproper loadingOld or damp powder detergentRinse agent dispenser emptyToo little detergent* and Cascade Rinse Aid® rinse agents to remove spots andTo remove stubborn spots and pre-existing film from glassware:1 Remove all metal utensils from the dishwasher.2 Do not add detergent.3 Select the POTS & PANS cycle.4 Start the dishwasher and allow to run for 18 to 22 minutes. Dishwasher will now be in the main wash.5 Open the door and pour 2 cups (500 ml) of white vinegar into the bottom of the dishwasher.6 Close the door and allow to complete the cycle. If vinegar rinse doesn't work: Repeat as above, except use 1/4 cup (60 ml) of citric acid crystals instead of vinegar.
Cloudiness on glasswareCombination of soft water and too much detergentThis is called etching and is permanent. To prevent this from happening, use less detergent if you have soft water. Wash glassware in the shortest cycle that will get them clean.
Water temperature entering the dishwasher exceeds 150°FLower the water heater temperature.
Black or gray marks on dishesAluminum utensils have rubbed against dishesRemove marks with a mild, abrasive cleaner.
Yellow or brown film on inside surfacesTea or coffee stainsRemove the stain by hand, using a solution of 1/2 cup bleach and 3 cups warm water. ▲ WARNINGBefore cleaning interior wait at least 20 minutes after a cycle for the heating element to cool down. Failure to do so can result in burns.
An overall yellow or brown film can be caused by iron deposits in waterA special filter in the water supply line is the only way to correct this problem. Contact a water softener company.
White film on inside surfacesHard water mineralsGE recommends Jet-Dry® or Cascade Rinse Aid® to help remove some hard water mineral stains.
For extreme staining, clean the interior by applying dishwasher detergent to a damp sponge. Wear rubber gloves. Do not use any type of cleaner other than those recommended or hand dishwashing detergent because it may cause foaming or sudsing. Cascade®, Cascade® Complete and Electrasol® Dishwashing Detergents have been approved for use in all GE dishwashers.
Dishes don't dryLow inlet water temperatureMake sure inlet water temperature is correct (see page 6).Select HEATED DRY.
Rinse agent dispenser is emptyCheck the rinse agent dispenser.
Control panel responded to inputs but dishwasher never filled with waterDoor latch may not be properly seatedCall for service.
Dishwasher won't runFuse is blown, or the circuit breaker trippedReplace fuse or reset circuit breaker. Remove any other appliances from the circuit.Try resetting the START/RESET pad.
SteamThis is normalSteam comes through the vent by the door latch during drying and when water is being pumped out.
Sanitized light does not illuminate at the end of the cycle (Anti-Bacteria cycle only)12The door was opened and the cycle was interrupted during or after the main wash portionDo not interrupt the cycle anytime during or after main wash.
The incoming water temperature was too lowRaise the water heater temperature to 120°F.

GE Service Protection Plus™

GE, a name recognized worldwide for quality and dependability, offers you Service Protection Plus™—comprehensive protection on all your appliances—No Matter What Brand!

Benefits Include:

  • Backed by GE
  • All brands covered
    • Unlimited service calls
  • All parts and labor costs included
    • No out-of-pocket expenses
    • No hidden deductibles
    • One 800 number to call

We'll Cover Any Appliance. Anywhere. Anytime.\*

You will be completely satisfied with our service protection or you may request your money back on the remaining value of your contract. No questions asked. It's that simple.

Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand! Plus there's no extra charge for emergency service and low monthly financing is available. Even icemaker coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable household products are protected against expensive repairs.

Place your confidence in GE and call us in the U.S. toll-free at 800.626.2224 for more information.

*All brands covered, up to 20 years old, in the continental U.S.

GE GSD6360JSS - We'll Cover Any Appliance. Anywhere. Anytime.\* - 1

Cut here

Please place in envelope and mail to:

General Electric Company

Warranty Registration Department

P.O. Box 32150

Louisville, KY 40232-2150

Consumer Product Ownership Registration

Dear Customer:

Thank you for purchasing our product and thank you for placing your confidence in us.

We are proud to have you as a customer!

Follow these three steps to protect your new appliance investment:

1

Complete and mail your Consumer

Product Ownership

Registration today.

Have the peace of mind of knowing we can contact you in the unlikely event of a safety modification.

2

After mailing the registration below, store this document in a safe place. It contains information you will need should you require service. Our service number is 800.GE.CARES (800.432.2737).

3

Read your Owner's

Manual carefully.

It will help you

operate your new

appliance properly.

Model Number Serial Number

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natural_image Two identical horizontal lines with tick marks, no text or symbols present

Important: If you did not get a registration card with your product, detach and return the form below to ensure that your product is registered, or register online at www.GEAppliances.com.

GE GSD6360JSS - Important: If you did not get a registration card with your product, detach and return the form below to ensure that your product is registered, or register online at www.GEAppliances.com. - 1

Consumer Product Ownership Registration

GE GSD6360JSS - Consumer Product Ownership Registration - 1

Model Number Serial Number

GE GSD6360JSS - Model Number Serial Number - 1

natural_image Two identical horizontal lines with tick marks, no text or symbols present

GE GSD6360JSS - Model Number Serial Number - 2

text_image Mr. □ Ms. □ Mrs. □ Miss _ First Name Last Name

GE GSD6360JSS - Model Number Serial Number - 3

text_image Street Address

GE GSD6360JSS - Model Number Serial Number - 4

text_image Apt. # E-mail Address* _

GE GSD6360JSS - Model Number Serial Number - 5

text_image City State Zip Code

GE GSD6360JSS - Model Number Serial Number - 6

text_image Date Placed In Use Month Day Year Phone Number

GE GSD6360JSS - Model Number Serial Number - 7

GE Appliances

GE Consumer & Industrial

Louisville, Kentucky

www.GEAppliances.com

* Please provide your e-mail address to receive, via e-mail, discounts, special offers and other important communications from GE Appliances (GEA).

□ Check here if you do not want to receive communications from GEA's carefully selected partners.

FAILURE TO COMPLETE AND RETURN THIS CARD DOES NOT DIMINISH YOUR WARRANTY RIGHTS.

For information about GEA's privacy and data usage policy, go to www.GEAppliances.com and click on "Privacy Policy" or call 800.626.2224.

GE Dishwasher Warranty.

GE GSD6360JSS - GE Dishwasher Warranty. - 1

All warranty service provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule service, on-line, 24 hours a day, visit us at www.GEAppliances.com, or call 800.GE.CARES (800.432.2737).

Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty.

For The Period Of: GE Will Replace:

One YearFrom the date of the original purchase the defective part.Any part of the dishwasher which fails due to a defect in materials or workmanship. During this full one-year warranty, GE will also provide, free of charge, all labor and in-home service to replace
Second YearFrom the date of the original purchaseAny part of the dishwasher which fails due to a defect in materials or workmanship. During this second-year limited warranty, you will be responsible for any labor or in-home service costs.
Five Years(for models EDW4000, EDW4060, GSD6200, GSD6300, GSD6500, GSD6560, GSD6600, GSD6660, GSD6700, GSD6760, GSD6860, GSD6900, GSD6960 and SSD4900)From the date of the original purchaseThe electronic control module, if it should fail due to a defect in materials or workmanship. During this five-year limited warranty, you will be responsible for any labor or in-home service costs.
Five Years(for EDW4000, EDW4060, GSD6500, GSD6560, GSD6600, GSD6660, GSD6700, GSD6760, GSD6860, GSD6900, GSD6960, GHDA980 and GHDA986 models only)From the date of the original purchaseThe nylon-coated dishwasher racks, if they fail due to a defect in materials or workmanship. During this five-year limited warranty, you will be responsible for any labor or in-home service costs.
Ten Years The PermaTufFrom the date of the original purchase and in-home service to replace the defective part. ^® tub or door liner, if it fails to contain water due to a defect in materials or workmanship. During this full ten-year warranty, GE will also provide, free of charge, all labor

What GE Will Not Cover:

■Service trips to your home to teach you how to use the product.
■Improper installation, delivery or maintenance.
■Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially.
■Replacement of house fuses or resetting of circuit breakers.

■Damage to the product caused by accident, fire, floods or acts of God.
■Incidental or consequential damage caused by possible defects with this appliance.
■Cleaning or servicing of the air gap device in the drain line.
■Damage caused after delivery.

This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. Proof of original purchase date is needed to obtain service under the warranty. In Alaska, the warranty excludes the cost of shipping or service calls to your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state's Attorney General.

GE GSD6360JSS - What GE Will Not Cover: - 1

GE Appliances Website

www.GEAppliances.com

Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! For greater convenience and faster service, you can now download Owner's Manuals, order parts, catalogs, or even schedule service on-line. You can also "Ask Our Team of Experts" your questions, and so much more...

GE GSD6360JSS - www.GEAppliances.com - 1

Schedule Service www.GEAppliances.com

Expert GE repair service is only one step away from your door. Get on-line and schedule your service at your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours.

GE GSD6360JSS - Schedule Service www.GEAppliances.com - 1

Real Life Design Studio www.GEAppliances.com

GE supports the Universal Design concept—products, services and environments that can be used by people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities and impairments. For details of GE's Universal Design applications, including kitchen design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.GEAC (800.833.4322).

GE GSD6360JSS - Real Life Design Studio www.GEAppliances.com - 1

Extended Warranties www.GEAppliances.com

Purchase a GE extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. GE Consumer Home Services will still be there after your warranty expires.

GE GSD6360JSS - Extended Warranties www.GEAppliances.com - 1

Parts and Accessories www.GEAppliances.com

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at 800.626.2002 during normal business hours.

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

GE GSD6360JSS - Parts and Accessories www.GEAppliances.com - 1

Contact Us www.GEAppliances.com

If you are not satisfied with the service you receive from GE, contact us on our Website with all the details including your phone number, or write to: General Manager, Customer Relations GE Appliances, Appliance Park Louisville, KY 40225

GE GSD6360JSS - Contact Us www.GEAppliances.com - 1

Register Your Appliance www.GEAppliances.com

Register your new appliance on-line—at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material, or detach and use the form in this Owner's Manual.

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Product information

Brand : GE

Model : GSD6360JSS

Category : Washing machine