GE

S5100DWW - Washing machine GE - Free user manual and instructions

Find the device manual for free S5100DWW GE in PDF.

📄 16 pages English EN Download 💬 AI Question
Notice GE S5100DWW - page 2
Pick your language and provide your email: we'll send you a specifically translated version.

User questions about S5100DWW GE

0 question about this device. Answer the ones you know or ask your own.

Ask a new question about this device

The email remains private: it is only used to notify you if someone responds to your question.

No questions yet. Be the first to ask one.

Download the instructions for your Washing machine in PDF format for free! Find your manual S5100DWW - GE and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. S5100DWW by GE.

USER MANUAL S5100DWW GE

Safety Instructions .....2, 3

Operating Instructions

Control Panel....4,5

Control Settings ....6,7

Features 8,9

Loading and Using

the Washer 10,11

Troubleshooting Tips .....12-14

Consumer Support

Consumer Support . . . Back Cover

Warranty....15

Write the model and serial numbers here:

Model # ____

Serial # ____

You can find them in the upper right corner on the back of your washer.

Owner's Manual

EWA4500

S5100

WWRE5240

WWSE5240

WARE5260

WKSE5260

WNSE5260

WSRE5260

GE S5100DWW - Owner's Manual - 1

natural_image Abstract decorative swirl design with no text or symbols

175D1807P464 49-90196 01-04 JR

IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.

▲WARNING!

For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.

GE S5100DWW - ▲WARNING! - 1

WATER HEATER SAFETY

Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks or more. Hydrogen gas can be explosive under these circumstances.

If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on all hot water faucets and allowing them to run for several minutes. Do this before using any electrical appliance which is connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance during this process.

GE S5100DWW - WATER HEATER SAFETY - 1

PROPER INSTALLATION

This washer must be properly installed and located in accordance with the Installation Instructions before it is used. If you did not receive an Installation Instructions sheet, you can receive one by visiting www.GEAppliances.com, or by calling 800.GE.CARES (800.432.2737).

■Install or store where it will not be exposed to temperatures below freezing or exposed to the weather, which could cause permanent damage and invalidate the warranty.

■Properly ground washer to conform with all governing codes and ordinances. Follow details in Installation Instructions.

GE S5100DWW - PROPER INSTALLATION - 1

YOUR LAUNDRY AREA

■Keep the area underneath and around your appliances free of combustible materials such as lint, paper, rags, chemicals, etc.

■Close supervision is necessary if this appliance is used by or near children. Do not allow children to play on, with or inside this or any other appliance.

GE S5100DWW - YOUR LAUNDRY AREA - 1

Use this appliance only for its intended purpose as described in this Owner's Manual.

WHEN USING THE WASHER

■Never reach into washer while it is moving. Wait until the machine has completely stopped before opening the lid.
■Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover. Mixing different chemicals can produce a toxic gas which may cause death.
■Do not wash or dry articles that have been cleaned in, washed in, soaked in or spotted with combustible or explosive substances (such as wax, oil, paint, gasoline, degreasers, dry-cleaning solvents, kerosene, etc.). These substances give off vapors that may ignite or explode. Do not add these substances to the wash water. Do not use or place these substances around your washer or dryer during operation.

■The laundry process can reduce the flame retardancy of fabrics. To avoid such a result, carefully follow the garment manufacturer's wash and care instructions.
To minimize the possibility of electric shock, unplug this appliance from the power supply or disconnect the washer at the building's distribution panel by removing the fuse or switching off the circuit breaker before attempting any maintenance or cleaning.

NOTE: Turning the Cycle Selector Knob to an off position, or pressing PAUSE does NOT disconnect the appliance from the power supply.

■Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.

GE S5100DWW - WHEN USING THE WASHER - 1

WHEN NOT IN USE

■Turn off water faucets to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; they should be replaced every 5 years.
■Before discarding a washer, or removing it from service, remove the washer lid to prevent children from hiding inside.

  • Do not attempt to repair or replace any part of this appliance unless specifically recommended in this Owner's Manual, or in published user-repair instructions that you understand and have the skills to carry out.
    ■Do not tamper with controls.

GE S5100DWW - WHEN NOT IN USE - 1

READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.

SAVE THESE INSTRUCTIONS

About the control panel.

GE S5100DWW - About the control panel. - 1

natural_image Simple line drawing of a mechanical device with two pins and a numbered circle (no text or symbols)
  • Add detergent
  • Add diluted fabric softener (on models with a fabric softener dispenser)

GE S5100DWW - About the control panel. - 2

natural_image Simple line drawing of a box with a lid and a handle, no text or symbols present
  • Add clothes

GE S5100DWW - About the control panel. - 3

flowchart
graph TD
    A["Start"] --> B{Step 1}
    B --> C["Arrow Up"]
    C --> D["Arrow Down"]
    D --> E["End Step 3"]

- Select load size and other wash options

- Select wash cycle

GE S5100DWW - About the control panel. - 4

natural_image Illustration of a hand holding a finger with a numbered arrow and number 4 (no text or symbols on the hand or finger)

- Close lid

- Pull knob

Quick Start Guide

NOTE: When making a selection with any knob, simply point the knob anywhere within the shaded range for that setting.

Model EWA4500

GE S5100DWW - Model EWA4500 - 1

text_image LOAD SIZE SUPER RESET LARGE MEDIUM SMALL TEMPERATURE COLD COLD HOT COLD WARM COLD OPTIONS OFF 2nd RINSE EXTENDED SPIN COTTONS NORMAL/FAST HEAVY AUTOSOAK 15 DELICATES GENTLE/Slow LIGHT MEDIUM HEAVY LIGHT EASY CARE PREWASH NORMAL/SLOW AUTOSOAK 15 HEAVY MEDIUM GENTLE/FAST STOP/PAUSE CASUALS PULSED/SLOW START

Model S5100

GE S5100DWW - Model S5100 - 1

text_image LOAD SIZE TEMPERATURE OPTIONS COTTONS NORMAL / FAST MEDIUM LIGHT QUICK RINSE SPIN ONLY PREWASH NORMAL / SLOW HEAVY EASY CARE MEDIUM GENTLE / FAST LIGHT CASMULS PULSED / SLOW HEAVY LIGHT MEDIUM DELICATES GENTLE / SLOW START STOP/PAUSE

Model WKSE5260

GE S5100DWW - Model WKSE5260 - 1

text_image LOAD SIZE TEMPERATURE OPTIONS SUPER RESET EXTRA LARGE SOLD HOT COLD MEDIUM WARM COLD OFF 2nd RINSE COTTONS NORMAL/FAST MEDIUM LIGHT QUICK RINSE SPIN ONLY AUTO SOAK 15 EASY CARE GENTLE/FAST START STOP/PAUSE EXTRA HEAVY AUTOSOAK 15 MEDIUM LIGHT CASUALS PULSED / SLOW HEAVY STAIN Assist DELICATES GENTLE / SLOW

Models WWRE5240 and WWSE5240
GE S5100DWW - Model WKSE5260 - 2

text_image LOAD SIZE SUPER RESET LARGE MEDIUM SMALL TEMPERATURE COLD COLD HOT COLD WARM COLD OFF 2nd RINSE AUTOSOAK OPTIONS COTTONS NORMAL / FAST MEDIUM LIGHT QUICK RINSE SPIN ONLY PREWASH NORMAL / SLOW HEAVY EASY CARE MEDIUM GENTLE / FAST LIGHT CASMUS PULSED / SLOW HEAVY LIGHT MEDIUM DELICATES GENTLE / SLOW START STOP/PAUSE

Model WARE5260
GE S5100DWW - Model WKSE5260 - 3

text_image LOAD SIZE SUPER RESET LARGE MEDIUM SMALL TEMPERATURE COLD COLD HOT COLD WARM COLD OFF 2nd RINSE OPTIONS EXTENDED SPIN COTTONS NORMAL/FAST HEAVY AUTOSOAK 15 DELICATES GENTLE/SLOW LIGHT MEDIUM HEAVY LIGHT EASY CARE PREWASH NORMAL/SLOW AUTOSOAK 15 HEAVY GENTLE/FAST MEDIUM CASUALS PULSED/SLOW START STOP/PAUSE

Model WNSE5260
GE S5100DWW - Model WKSE5260 - 4

text_image LOAD SIZE SUPER RESET LARGE MEDIUM SMALL TEMPERATURE COLD COLD HOT COLD WARM COLD OPTIONS OFF 2nd RINSE EXTENDED SPIN COTTONS NORMAL/FAST HEAVY EXTRA HEAVY AUTOSOAK 15 MEDIUM CASMUS PULSEO / SLOW HEAVY STAIN ASSIST DELICATES GENTLE / SLOW EASY CARE AUTO SOAK 15 MEDIUM LIGHT QUICK RINSE SPIN ONLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY SHORTLY

Model WSRE5260
GE S5100DWW - Model WKSE5260 - 5

text_image LOAD SIZE TEMPERATURE OPTIONS COTTONS EASY CARE START STOP/PAUSE SUPER RESET COLD COLD HOT COLD OFF 2nd RINSE MEDIUM LIGHT QUICK RINSE SPIN ONLY AUTO SOAK 15 HEAVY MEDIUM LIGHT AUTOSOAK 15 MEDIUM HEAVY STAIN Wash DELICATES GENTLE / SLOW EXTRA HEAVY EXTRA LARGE PULSED / SLOW MEDIUM MEDIUM WARM COLD EXTENDED SPIN SHORT LIME SALAME MEDIUM SMALL LARGE MEDIUM

About the control settings.

Color Logic

Select the correct TEMPERATURE setting. Match the particular color below the words with the same color on the Cycle Selector knob.

Example: Washing a load of medium soiled cotton towels and sheets.

1 Choose the LOAD SIZE.
2 Choose the TEMPERATURE setting—for this load it would be the HOT COLD (which is a particular color).
3 Turn the Cycle Selector knob to the area that has the same color as the TEMPERATURE setting you have chosen—for this load it would be the COTTONS area. Turn the knob to the MEDIUM setting.

GE S5100DWW - Color Logic - 1

Load Size

Loosely load clothes no higher than the top row of holes in the washer basket. The water level should just cover the clothes. Adjust the load size accordingly.

GE S5100DWW - Load Size - 1

Temperature

Select the water temperature for the wash and rinse cycles. Always follow fabric manufacturer's care label or instructions when laundering.

GE S5100DWW - Temperature - 1

Wash Cycle

The wash cycle controls the length of the washing process. The knob can be turned in either direction. Turning the Cycle Selector knob after starting a cycle will stop the washer and reset the cycle to the new selection. Press START to begin the new cycle selection.

REMEMBER: When choosing the cycle, the Cycle Selector knob can be pointed anywhere within the shaded range for the cycle setting.

GE S5100DWW - Wash Cycle - 1

O

FILL

O

SOAK

O

15 MIN

- WA O

12 MIN

TIME O

9 MIN

O

6 MIN

O

RINSE

O

2ND

O

FINAL SPIN

The Cycle Indicator Lights show what stage the washer is in. The wash time is the length of the wash agitation. The 6 MIN light will remain lit during drain and spin. When the Selector knob is set to a new cycle the Indicator Lights will flash momentarily, showing what stages the cycle will go through. On models without an AUTO SOAK option, the SOAK light will not light up.

The chart below will help you match the wash cycle setting with your clothing.

COTTONS For heavy to lightly soiled cottons, household linens, work and play clothes.

NORMAL/FAST

EASY CARE For wrinkle-free and permanent press items, and knits.

GENTLE/FAST

CASUALS For wrinkle-free and permanent press items, and knits. The HEAVY cycle has 3 agitate/pause

PULSED/SLOW cycles to clean your heavily soiled items. The MEDIUM cycle has 2 agitate/pause cycles.

Stain Assist For adding a short agitation and a soaking period to the beginning of the CASUALS cycle.

DELICATES For lingerie and special-care fabrics with light to normal soil.

GENTLE/SLOW

PREWASH For removing surface dirt from heavily soiled clothes. Make sure to follow with a regular

NORMAL/SLOW wash cycle.

Stain Wash For heavily soiled or stained items. A heavy duty wash cycle with extra agitation and soak periods.

QUICK RINSE For quickly rinsing chlorine, perspiration, stains, etc., out of clothes.

15 MIN/30 MIN For very soiled clothes. Begins with a brief agitation, soaks for a specified period of time,

AUTO SOAK then moves through the rest of the cycle automatically.

GE S5100DWW - GENTLE/SLOW - 1

START

Press START to begin the cycle. Pressing START again or raising the lid will PAUSE the cycle and the Cycle indicator light will blink.

About washer features.

OPTIONS
GE S5100DWW - About washer features. - 1

(Appearance and features may vary)

Autosoak Option (on some models)

This option begins with a brief agitation, soaks for a specified period of time, then moves through the rest of the cycle automatically. On some models, this option is located on the Cycle Selector knob.

2nd Rinse Option (on some models)

When you use extra detergent or bleach to clean heavily soiled clothes, you may want to use the 2nd Rinse option. It provides a second deep cold rinse.

Extended Spin Option (on some models)

Use this option to extract more water from your clothes. Clothes will be drier when this option is selected, and will dry more quickly in your dryer.

PerfecTemp

PerfecTemp (on some models)

PerfecTemp senses the incoming water temperature and adjusts the fill water to obtain a more precise temperature range for all three wash temperatures. You may select cold, warm or hot. For example, in a Cold Wash selection, some warm water may be added to reach a temperature needed to better dissolve detergents. Often, detergents are not completely dissolved in very cold water, especially in cooler climates.

NOTE: PerfecTemp will not adjust the fill on WARM WASH unless the washer lid is closed. Be sure to start the washer after the lid is closed.

SPOT SPRAY

Spot Spray (on some models)

Provides a short spray of water to allow you to dampen clothing when you pretreat stains.

1 Open the washer lid.
2 Press the SPOT SPRAY button. (You will see a short stream of water.)
3 Dampen your soiled garment with the SPOT SPRAY option and rub your favorite pretreatment product into soiled area.

NOTE: The SPOT SPRAY option will not work if:

■ the washer lid is down.
■ the washer basket is filling.
■ the water has already reached the level you selected.

GE S5100DWW - Spot Spray (on some models) - 1

GE S5100DWW - Spot Spray (on some models) - 2

natural_image Illustration of a hand pouring liquid into a container on a laptop (no text or symbols)

The Agitator Cap or Fabric Softener Dispenser (depending on model)

The agitator cap fits into the top of the agitator. If it accidentally comes off, simply put it back on.

The fabric softener dispenser automatically releases liquid fabric softener at the proper time during the cycle.

Do not stop the washer during the first spin. This will cause the dispenser to empty too soon.

To use, follow these steps:

Make sure dispenser is securely attached to agitator.
2 Use only liquid fabric softener. Pour into dispenser, using amount recommended on package.

Never pour fabric softener directly on clothes. It may stain them.

3 Add water to dispenser until it reaches the maximum fill line.

GE S5100DWW - The Agitator Cap or Fabric Softener Dispenser (depending on model) - 1

natural_image Illustration of a hand using a X-shaped tool to lift a cup into a sink (no text or symbols)

Do not pour anything into the agitator if the agitator cap or dispenser is removed.

GE S5100DWW - The Agitator Cap or Fabric Softener Dispenser (depending on model) - 2

natural_image Diagram showing a cylindrical component with an ascending arrow and a funnel-shaped base, both without any text or symbols.

Separate for cleaning

Cleaning the Fabric Softener Dispenser (on some models)

Remove the dispenser from the top of the agitator.
Separate the dispenser cup from the cover by grasping the top and pushing down on the inside of the cup with your fingers. Dispenser cup will pop free from the cover.
3 To clean the dispenser, soak both the dispenser cup and the dispenser cover in the following solution:

■ 1 US gallon (3.8 liters) warm water
■ 1/4 cup (60 ml) heavy-duty liquid detergent
■ 1 cup (240 ml) bleach

4 If necessary, loosen build-up with a clean, soft cloth after soaking. Do not use a stiff brush; you may roughen the surface of the dispenser.
5 Rinse and reassemble dispenser. Place dispenser back on the agitator.

GE S5100DWW - Cleaning the Fabric Softener Dispenser (on some models) - 1

natural_image Line drawing of a hand pouring liquid into a container over a basin (no text or symbols)

Liquid Bleach Dispenser

The dispenser dilutes liquid chlorine bleach before it reaches into your wash load.

Check clothing care labels for special instructions.
2 Measure liquid bleach carefully, following instructions on the bottle.

■ Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket.
■ Do not pour powdered bleach into bleach dispenser.

3 Before starting the washer, pour measured amount of bleach directly into bleach dispenser. Avoid splashing or over-filling dispenser. If you prefer to use powdered bleach, add it into the wash basket with your detergent.

■ Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover. Mixing can produce a toxic gas which may cause death.

Loading and using the washer.

Always follow fabric manufacturer's care label when laundering.

GE S5100DWW - Loading and using the washer. - 1

Sorting Wash Loads

Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates), and whether the fabric produces lint (terry cloth, chenille), or collects lint (velveteen, corduroy).

GE S5100DWW - Sorting Wash Loads - 1

Proper Use of Detergent

Add detergent and start the washer before adding clothes so that the detergent can work effectively. Using too little or too much detergent is a common cause of laundry problems.

You can use less detergent if you have soft water, a smaller load, or a lightly soiled load.

GE S5100DWW - Proper Use of Detergent - 1

Loading the Washer

Load dry items loosely, no higher than the top row of holes in the washer basket. When loading wet items make sure you set the load/water level high enough to allow the items to move freely. Water level should just cover the clothes. To add items after washer has started, lift the lid and submerge additional items next to the agitator.

■Do not wrap long items like sheets or pants around the agitator.
■Do not wash fabrics containing flammable materials (waxes, cleaning fluids, etc.).
■Agitation will not start with the lid up.

GE S5100DWW - Loading the Washer - 1

Care and Cleaning of the Washer

Wash Basket: Leave the lid open after washing to allow moisture to evaporate. If you want to clean the basket, use a clean soft cloth dampened with liquid detergent, then rinse. (Do not use harsh or gritty cleaners.)

Fill Hoses: Hoses connecting washer to faucet should be replaced every 5 years.

Exterior: Immediately wipe off any spills. Wipe with damp cloth. Try not to hit surface with sharp objects.

Moving and Storage: Ask the service technician to remove water from drain pump and hoses. See the Installation Instructions packed with product for information on how to reinstall the shipping rod to keep the tub stationary when moving the washer. For more information, visit www.GEAppliances.com, or call 800.GE.CARES (800.432.2737). Do not store the washer where it will be exposed to the weather.

Long Vacations: Be sure water supply is shut off at faucets. Drain all water from hoses if weather will be below freezing.

GE S5100DWW - Care and Cleaning of the Washer - 1

Fabric Care Labels

Below are fabric care label "symbols" that affect the clothing you will be laundering.

WASH LABELS

Machine wash cycle

GE S5100DWW - WASH LABELS - 1
Normal

GE S5100DWW - WASH LABELS - 2
Permanent Press/wrinkle resistant

GE S5100DWW - WASH LABELS - 3
Gentle/ delicate

GE S5100DWW - WASH LABELS - 4
Hand wash

GE S5100DWW - WASH LABELS - 5
Do not wash Do not wring

GE S5100DWW - WASH LABELS - 6

GE S5100DWW - WASH LABELS - 7
Cold/cool (30°C/85°F)

Water temperature

GE S5100DWW - WASH LABELS - 8
Hot (50°C/120°F)

GE S5100DWW - WASH LABELS - 9
Warm (40°C/105°F)

DRY LABELS

Tumble dry

GE S5100DWW - DRY LABELS - 1
Dry

GE S5100DWW - DRY LABELS - 2
Normal

GE S5100DWW - DRY LABELS - 3
Permanent Press/wrinkle resistant

GE S5100DWW - DRY LABELS - 4
Gentle/delicate

GE S5100DWW - DRY LABELS - 5
Do not tumble dry

GE S5100DWW - DRY LABELS - 6
Do not dry (used with do not wash)

Heat setting

GE S5100DWW - DRY LABELS - 7
High

GE S5100DWW - DRY LABELS - 8
Medium

GE S5100DWW - DRY LABELS - 9
Low

GE S5100DWW - DRY LABELS - 10
No heat/air

Special instructions

GE S5100DWW - DRY LABELS - 11
Line dry/ hang to dry

GE S5100DWW - DRY LABELS - 12
Drip dry

GE S5100DWW - DRY LABELS - 13
Dry flat

GE S5100DWW - DRY LABELS - 14
In the shade

BLEACH LABELS

Bleach symbols

GE S5100DWW - BLEACH LABELS - 1
Any bleach (when needed)

GE S5100DWW - BLEACH LABELS - 2
Only non-chlorine bleach (when needed)

GE S5100DWW - BLEACH LABELS - 3
Do not bleach

Before you call for service...

GE S5100DWW - Before you call for service... - 1

Troubleshooting Tips

Save time and money! Review the charts on the following pages, or visit www.GEAppliances.com. You may not need to call for service.

PERFECTEMP Possible Causes What To Do

PerfecTemp wash temperature is incorrect efficiency of your washer.The washer is in a cold rinse cycleThis normal. The PerfecTemp feature is designed not to activate during a cold rinse cycle to improve the energy
(Review PerfecTemp in the “About washer features” section) has been usedAll the water in your household water heaterWait until the water in the water heater is heated to the correct temperature.

WATER Possible Causes What To Do

Too many sudsType of detergent·Switch to a lower sudsing detergent brand and follow instructions on package.
Very soft water·Try less detergent.
Too much detergent·Measure your detergent carefully. Use less soap if you have soft water, a smaller load, or a lightly soiled load.
Water leaksFill hoses or drain hose is improperly connected·Make sure hose connections are tight at faucets and rubber washers are installed. Make sure end of drain hose is correctly inserted in and secured to drain facility.
Household drain may be clogged·Check household plumbing. You may need to call a plumber.
Constant water pressure to the fill hoses at the water source·Tighten hoses at the faucets and turn the water off after each use.·Check condition of the fill hoses; they should be replaced every 5 years.
Using too much detergent in washer·Use less detergent. Use less soap if you have soft water, a smaller load, or a lightly soiled load.
Water temperature seems incorrectCooler water temperatures provide improved energy efficiency·New laundry detergents have been formulated to work with cooler water temperatures without affecting wash performance.
Control is not set properly·Check water temperature control and adjust.
Water supply is turned off or improperly connected·Turn both hot and cold faucets fully on and make sure hoses are connected to correct faucets.
Water valve screens are stopped up·Turn off the water source and remove the water connection hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on.
House water heater is not set properly·Make sure house water heater is delivering water at 120°F-140°F(48°C-60°C).
Water pumped out before cycle is completeLid lifted or cycle was put in pause for over 24 hours·Reset cycle.
Water won't drainDrain hose is kinked or improperly connected·Straighten drain hose and make sure washer is not sitting on it.·Top of drain outlet should be less than 8 ft (2.5 m) above floor.
Washer pauses during wash cycleThe CASUALS cycle was chosen·This is normal. The washer alternates between agitate and soak during the CASUALS cycles to get your clothes cleaner with less wear.
Washer pauses during spin cycleThis is normal·The washer may pause during the spin cycle to remove soapy water more efficiently.

OPERATION Possible Causes What To Do

Washer won't operateWasher is unpluggedMake sure cord is plugged securely into a working outlet.
Water supply is turned offTurn both hot and cold faucets fully on.
Controls are not set properlyCheck controls.
Lid is open—safety feature prevents agitation and spinning when lid is upClose lid and reset cycle, to the beginning if necessary.
Circuit breaker/fuse is tripped/blown reset breaker.Check house circuit breakers/fuses. Replace fuses or Washer should have separate outlet.
Electronics need to be resetUnplug washer, wait 2 minutes, plug back in, and press START.
START was not pressedPress START.
PERFORMANCEPossible Causes What To Do
Clothes too wetIncorrect spin cycle selectedMake sure the spin cycle selected matches the load you are washing. Some fabrics will feel wetter when rinsed with cold water.
Colored spots softenerIncorrect use of fabricCheck fabric softener package for instructions and follow directions for using dispenser.Pretreat stain and rewash.
Dye transferSort whites or lightly colored items from dark colors.
Grayed or yellowed clothesNot enough detergentUse more detergent (especially with larger loads).Be sure to follow detergent manufacturer's directions.
Hard waterUse a water conditioner like Calgon brand or install a water softener.
Water is not hot enoughMake sure water heater is delivering water at 120°F-140°F (48°C-60°C).
Washer is overloadedSelect load size to match clothes load.
Detergent is not dissolvingAdd detergent as wash basket fills with water before you load clothes.
Dye transferSort clothes by color. If fabric label states wash separately, unstable dyes may be indicated.
Lint or residue on clothesClothes are air or line driedIf you do not dry your clothes with a clothes dryer, your clothes may retain more lint.
Incorrect sortingSeparate lint producers from lint collectors.
Washing too longWash small loads for a shorter time than larger loads.
Detergent not dissolvingAdd detergent as wash basket fills with water, before you load clothes.Try a liquid detergent.Use warmer water temperature.
OverloadingLoad clothes no higher than the top row of holes in the washer basket.Make sure load size selected matches clothes load size.
Incorrect use of fabric softenerCheck fabric softener package for instructions and follow directions for using dispenser.

Before you call for service...

GE S5100DWW - Before you call for service... - 1

Troubleshooting Tips

PERFORMANCE (cont.) Possible Causes What To Do

PillingResult of normal wear on poly-cotton blends and pilling process by washing garments inside out. fuzzy fabrics·While this is not caused by the washer, you can slow the
Snags, holes, tears, rips or excessive wear buttons, belt buckles, zippers and sharp objects left in pocketsPins, snaps, hooks, sharp fasten snaps, hooks, buttons and zippers.
Undiluted chlorine bleach·Check bleach package instructions for proper amount.
·Never add undiluted bleach to wash or allow clothes to come in contact with undiluted bleach.
Chemicals like hair bleach·Rinse items that may have chemicals on them before
or dye, permanent wave washing solution
WrinklingImproper sorting·Avoid mixing heavy items (like work clothes) with light items (like blouses).
·Try a fabric softener.
Overloading or incorrect water level freely with water covering all of the clothes.
Incorrect wash and dry cycles·Match Cycle selection to the type of fabric you are washing (especially for easy care loads).
Repeated washing in water that is too hot·Wash in warm or cold water.
NOISEPossible Causes What To Do
Washer is noisyWasher is unevenTo level the front of the washer, adjust the front leveling legs by rotating the individual leg in the proper direction for up or down. To level back of washer, lift back of machine 4" (11 cm) and set down.
Washer load is unbalancedPress PAUSE to stop the washer, open the lid and redistribute the load evenly. Close the lid and press START.
Shipping rod is still assembled in unitTo remove shipping rod from washer, pull yellow tag and attached rod from the bottom right-hand side of washer.
Washer is sitting too close to wall (causes knocking during cycle)Pull washer away from the wall; about 4" (11 cm) is needed.
OTHERPossible Causes What To Do
Labels on the exterior of the washer will not peel off cleanlyOccasionally the adhesive used on the labels does not release cleanly• Use a hair dryer set at the lowest heat setting, directing the air at the label for a short amount of time. This will release the adhesive easily, without damaging the surface of the washer.

GE Washer Warranty.

GE S5100DWW - GE Washer Warranty. - 1

All warranty service provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule service, on-line, 24 hours a day, visit us at www.GEAppliances.com, or call 800.GE.CARES (800.432.2737).

Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty.

For The Period Of: We Will Replace:

One YearFrom the date of the original purchase service to replace the defective part.Any part of the washer which fails due to a defect in materials or workmanship. During this full one-year warranty, GE will also provide, free of charge, all labor and related
Second through Fifth YearFrom the date of the original purchaseThe transmission, suspension rod and spring assembly, if any of these parts should fail due to a defect in materials or workmanship. GE will also replace the washer lid or cover, if they should rust under normal operating conditions. During this additional four-year limited warranty, you will be responsible for any labor or related service costs.
Second through Tenth YearFrom the date of the original purchase service costs.The washer tub, if it should fail due to a defect in materials or workmanship. During this additional nine-year limited warranty, you will be responsible for any labor or related
Second through Twentieth YearFrom the date of the original purchase related service costs.The washer basket, if it should fail due to a defect in materials or workmanship. During this additional nineteen-year limited warranty, you will be responsible for any labor or

What Is Not Covered:

■Service trips to your home to teach you how to use the product.
■Improper installation, delivery or maintenance.
■Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially.
■Replacement of house fuses or resetting of circuit breakers.
■Products which are not defective or broken, or which are working as described in the Owner’s Manual.

■Damage to the product caused by accident, fire, floods or acts of God.

■Incidental or consequential damage caused by possible defects with this appliance.

■Defects or damage due to operation in freezing temperatures.

■Damage caused after delivery.

This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state's Attorney General.

Warrantor: General Electric Company. Louisville, KY 40225

GE S5100DWW - GE Washer Warranty. - 2

GE Appliances Website

www.GEAppliances.com

Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! For greater convenience and faster service, you can now download Owner's Manuals, order parts, catalogs, or even schedule service on-line. You can also "Ask Our Team of Experts" your questions, and so much more...

GE S5100DWW - www.GEAppliances.com - 1

Schedule Service www.GEAppliances.com

Expert GE repair service is only one step away from your door. Get on-line and schedule your service at your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours.

GE S5100DWW - Schedule Service www.GEAppliances.com - 1

Real Life Design Studio www.GEAppliances.com

GE supports the Universal Design concept—products, services and environments that can be used by people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities and impairments. For details of GE's Universal Design applications, including kitchen design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.GEAC (800.833.4322).

GE S5100DWW - Real Life Design Studio www.GEAppliances.com - 1

Extended Warranties www.GEAppliances.com

Purchase a GE extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. GE Consumer Home Services will still be there after your warranty expires.

GE S5100DWW - Extended Warranties www.GEAppliances.com - 1

Parts and Accessories www.GEAppliances.com

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at 800.626.2002 during normal business hours.

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

GE S5100DWW - Parts and Accessories www.GEAppliances.com - 1

Contact Us www.GEAppliances.com

If you are not satisfied with the service you receive from GE, contact us on our Website with all the details including your phone number, or write to: General Manager, Customer Relations GE Appliances, Appliance Park Louisville, KY 40225

GE S5100DWW - Contact Us www.GEAppliances.com - 1

Register Your Appliance www.GEAppliances.com

Register your new appliance on-line—at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material.

Manual assistant
Powered by Anthropic
Waiting for your message
Product information

Brand : GE

Model : S5100DWW

Category : Washing machine