Omni-Focus DWC-D2372TIR - Security Camera Digital Watchdog - Free user manual and instructions

Product Type	Color/BW Plastic 18IR-LED Day/Night Digital Dome Camera
Model	D2372TIR Series
Image Sensor	Super HAD II CCD, 1/3"
Effective Pixels	768(H) x 494(V)
Minimum Illumination	0 Lux (IR-LED on)
Lens Type	Omni Focus Lens
Focal Length	2.9 ~ 8.5mm (3x Optical)
Resolution	540 TV Lines (Color), 570 TV Lines (B/W)
Video Output	VBS 1.0Vp-p (75Ω load)
Signal-to-Noise Ratio	48dB
Day/Night Function	Auto, Color, BW selectable
IR LED	18 IR-LEDs
OSD Menu	Yes (English, Korean, Chinese, Japanese)
Privacy Zones	4 programmable zones
Motion Detection	Area, sensitivity, trace on/off
Power Supply	12VDC / 24VAC
Power Consumption	12VDC: 138mA (LED off), 423mA (LED on); 24VAC: 152mA (LED off), 302mA (LED on)
Operating Temperature	-10°C ~ +55°C (14°F ~ 131°F)
Operating Humidity	Less than 90%
Dimensions (φ x H)	134.9 x 110.3mm
Mount Type	Surface mount (ceiling)
Warranty	5 years (labor and parts)
Cleaning Instructions	Wipe with soft cloth moistened with mild detergent solution
Safety Precautions	Do not open case, avoid moisture, dust, high temperature, electric/magnetic fields

Frequently Asked Questions - Omni-Focus DWC-D2372TIR Digital Watchdog

How do I install the Omni-Focus DWC-D2372TIR camera on a ceiling?

First, loosen the fixing screw with the provided L-wrench and separate the upper and base cases. Cut a cable hole in the ceiling, then pass power and video cables through. Align the screw holes and secure with four screws. Attach the dome liner and upper case, then tighten the screws. For detailed steps, refer to the Installation section in the manual.

What power supply does the D2372TIR require?

The camera can be powered by 12VDC or 24VAC. Check polarity when using DC power. Power consumption varies: 12VDC: 138mA (LED off), 423mA (LED on); 24VAC: 152mA (LED off), 302mA (LED on).

How do I adjust the lens focus and zoom?

The Omni Focus lens has a Zoom lever (A) and Focus lever (B). Move the Zoom lever to set the desired angle of view (2.9mm to 8.5mm), then adjust the Focus lever for sharpness. The focus remains correct automatically when changing zoom.

What should I do if no image appears on the monitor?

Check that the coaxial cable is securely attached, power and voltage are normal, the lens iris is adjusted correctly (via level volume), and there is adequate illumination. If the problem persists, contact technical support.

How can I clean the camera lens and case?

For the case, wipe with a soft cloth moistened with a mild detergent solution. For the lens, gently remove dirt or fingerprints with a soft cloth or lens cleaning paper and cleaning fluid. Avoid harsh chemicals.

What functions are available in the OSD menu?

The OSD menu includes settings for Lens (manual/DC), Shutter (fixed/manual), BLC (on/off with area/ratio), AGC (on/off with gain), White Balance (ATW/AWB/Fixed/Manual), Adjust (contrast, sharpness, color gain), Camera ID, Mirror, Day/Night (auto/BW/color), Motion Detection, Privacy Zones, Gamma (user 0.05-1.0), and language selection.

Does the camera support remote control?

Yes, optional remote control is available. Set the camera ID via Dip switch (SW4). Point the remote at the camera, press and hold [0] until red LED flashes, then press and hold KEY until solid red. Use + to zoom in, - to zoom out. Press ENT for menu, KEY to exit.

What is the warranty period for the D2372TIR?

Digital Watchdog offers a 5-year warranty on both labor and parts from the date of original purchase. Proof of purchase is required. The warranty covers defects in materials and workmanship under normal use.

How do I set up the Day/Night mode?

In the OSD menu, go to DAY NIGHT and select Auto, BW (black/white), or Color. In Auto mode, you can adjust delay, start level, and end level for switching between day and night modes based on illumination.

What precautions should I take during installation?

Do not open the case except during maintenance. Avoid exposing the camera to rain, moisture, dust, high temperatures, or strong electric/magnetic fields. Ensure the mounting surface is strong enough. Use proper power supply and check polarity for DC.

USER MANUAL Omni-Focus DWC-D2372TIR Digital Watchdog

Everything's Digital

5436 W Crenshaw Street

Tampa, FL 33634

www.digital-watchdog.com

Technical Support:1-866-446-3595/813-888-9555

INSTRUCTION MANUAL

D2372TIR Series

About manual

Before installing and using the camera, please read this manual carefully.

Be sure to keep it handy for future reference.

Close-up of a digital surveillance camera with 'DW·DIGITAL WATCHDOG' branding on the cap (no additional text or symbols visible)

PRECAUTIONS

■ Do not open or modify
Do not open the case except during maintenance and installation, as it may be dangerous and cause damages.
■ Do not put objects inside the unit
Make sure that no metal objects or flammable substances get inside the camera. It could cause fire, short-circuits or damages.
■ Be careful when handling the unit
To prevent damage, do not drop the camera or subject it to strong shock or vibration.
■ Install away from electric or magnetic fields
■ Protect from humidity and dust
■ Protect from high temperature
Be careful when installing close to the ceiling, in a kitchen or boiler room, as the temperature may rise to high levels.
Cleaning
Dirt can be removed from the case only by wiping it with a soft cloth moistened with a soft detergent solution.
■ Mounting Surface
The mounting surface material must be strong enough to support the camera.

TROUBLESHOOTING

Before sending the camera out for repair, check the items below. If the problem persists after checking these items, contact your service center.

If no image appears

Is the coaxial cable attached securely?

Are the power and voltage normal?

Has the iris of the lens inside the camera been

adjusted correctly (with the level volume)?

Is there adequate illumination?

If the image is unclear

Is the lens in focus?

Is the lens dirty?

Dirt or fingerprints on the lens can adversely affect the

images. Gently wipe any dirt or fingerprints off the lens

with a soft cloth or lens cleaning paper and cleaning

fluid (commercially available).

Is the monitor adjusted correctly?

WARNING:

TO PREVENT THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.

DIMENSION (mm)

D2372TIR Series

INSTALLATION

INSTALLATION (cont.)

A. Loosen the fixing screw using the L-wrench that came with the camera
B. Separate the upper case and the base case.
C. Cut a hole in the ceiling for routing the cables.
D. Place the camera horizontally on the ceiling, drill the screw holes at the marked four positions.
E Pass the power cable and video cable from the camera unit through the cable hole in the ceiling.
F. Align the screw holes of the camera unit with the holes in the ceiling, secure with the four screws.
G. Install and adjust the camera unit.
H. Adjust the dome liner to show the lens through the camera window and attach it to the base.
I. Put the upper case and the base together.
J. Tighten the screws with the L-wrench for the upper and base not to be separated.

CONNECTION

CAUTION :

Check for polarity when using a DC 12V power supply.

CAMERA SETTINGS

■ LENS ADJUSTMENT

B. Focus lever

A. Zoom Lever

Technical illustration of a mechanical device with internal components and no visible text or symbols

A. Set the zoom lever to the desired position by moving Zoom lever.
B. Set the Focus by moving Focus lever.

REMOTE CONTROL- D2372TIR Series [OPTIONAL]

Omni-Focus Remote Control Instructions

1. Check the Dip switch (SW4) for camera ID (Default is 0)
2. Point the remote control towards the camera, then press and hold [0] until the Red LED light start flashing.
3. Press and hold the KEY button, until LED turns a solid RED.
4. Press the Plus sign (+) to ZOOM IN, Minus sign (-) to ZOOM OUT
5. Press the [ENT] button to enter the setup Menu and press [KEY] button to exit.

CAMERA SETTING FOR SIDE OSD CONTROL BOARD

D2372TIR

(1) Adjusting level volume (VR)

If the entire image is too dark or bright, or the backlight compensation is not correct even after LENS is set to "DC", you need to adjust the level volume.

CCW (Low)	Close the lens iris, making the entire image darker
CW(High)	Open the lens iris, making the entire image brighter

(2) Second Video Out Connector (2'ND VIDEO)

If installer uses a portable monitor, this connector should be connected.

(3) Omni Focus Lens

The focus is always set correctly during the change of angle of view.

Zoom In	The lens focal length goes to max 8.5mm
Zoom out	The lens focal length goes to max 2.9mm

(4) ID number

(※1,2,4,8(BCD code) means ID number, and ID contains 10 numbers from 0 to 9.)

OSD MENU SETTINGS - D2372TIR

SETUP FUNCTION	ON SUMMARY
LENS MANUAL	DC - DC : bright level
SHUTTER FIXED	D,MANUAL,FLK - MANUAL : Manual	shutter adjust.
BLC	ON,OFF	- BLC AREA
		- BLC RATIO
AGC ON,OFF	- AGC GAIN: Min~ Max
WHITE BAL	ATW,AWB,FIXED,MANUAL	- MANUA L : RED,BLUE
		- FIXED : MODE 1,2,3,4
ADJUST	CONTRA ST,SHARPNESSCB_GAIN,CR_GAIN	- CONTRA ST adjus t
		- SHARPNESS adjust.
		- CB_GAIN adjust.
		- CR_GAIN adjust.
FUNCTION
CAMERA ID	ON,OFF	- CAMERA ID
		- POSITION
MIRROR	ON,OFF	- Mirror image on/off
DAY NIGHT	AUTO,BW,COLOR	- AUTO: DELAY
		START LEVEL
		END LEVEL
MOTION	ON,OFF	- AREA
		- MOTION TH
		- MOTION TRACE ON/OFF
PRIVACY	ON.OFF	- AREA SEL
		- AREA STATE
GAMMA	USER,0.05~1.0	- GAMMA set.
LANGUA GE	ENGLISH,Korean,Chinese1,Chinese2,日本語	- Language set.
RESET	YES,NO - Returns to the level
EXIT		- Save out

WARRANTY INFORMATION

Digital Watchdog (referred to as "the Warrantor") warrants the Camera Series against defects in materials or workmanship as follows:

LABOR: For the initial five (5) years from the date of original purchase, if the camera is determined to be defective, the Warrantor will repair or replace the unit, with new or refurbished product at its option, at no charge.

PARTS: In addition, the Warrantor will supply replacement parts for the initial five (5) years.

To obtain warranty or out of warranty service, please contact a Technical Support Representative at 1-866-446-3595 Monday through Friday from 9:00 AM to 5:00 PM Eastern.

A purchase receipt or other proof of the date of the original purchase is required before warranty service is rendered. This warranty only covers failures due to defects in materials and workmanship which arise during normal use. This warranty does not cover damage which occurs in shipment or failures which are caused by products not supplied by the Warrantor or failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration, modification, faulty installation, set-up adjustments, improper antenna, inadequate signal pickup, maladjustment of consumer controls, improper operation, power line surge, improper voltage supply, lightning damage, rental use of the product or service by anyone other than an authorized repair facility or damage that is attributable to acts of God.

LIMITS AND EXCLUSIONS

There are no express warranties except as listed above. The Warrantor will not be liable for incidental or consequential damages (including, without limitation, damage to recording media) resulting from the use of these products, or arising out of any breach of the warranty. All express and implied warranties, including the warranties of merchantability and fitness for particular purpose, are limited to the applicable warranty period set forth above.

Some states do not allow the exclusion or limitation of incidental or consequential

damages, or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.

If the problem is not handled to your satisfaction, then write to the Address above.

Service calls which do not involve defective materials or workmanship as determined by the Warrantor, in its sole discretion, are not covered. Costs of such service calls are the responsibility of the purchaser.

Model No. D2372TIR
Camera TYPE Color/BW Plastic 18IR-LED Day/Night Digital Dome Camera
	Mount Surface
Image Device Super HAD II CCD
	Size 1/3"
	Pixels-Total 811(H) x 508(V)
	Pixels-Effective 768(H) x 494(V)
Scanning System 525 line, 2:1	Interface
	Horizontal Frequency Internal Mode 15,734Hz
	Vertical Frequency Internal Mode 59.94Hz
Min. Scene Illumination IR-LED on 0 Lux
Functions BLC ON/OFF (Area Setting)
	AGC	ON/OFF (Gain Adjust)
	AWB	ATW / AWB / Fixed / Manual
	Mirror	ON/OFF
	Motion Detection	ON/OFF (Area / Sensitivity / Trace ON/OFF)
	Privacy Zone	4 Programmable Zone / Size
Lens	Focal Lenght	Omni Focus Lens [2.9 ~ 8.5mm (3x Optical)]
Resolution	Horizontal	540 TV Lines [at TDN (B/W) :570 TV Lines]
Video Output	VBS 1.0Vp-p	VBS 1.0Vp-p(75 Load)
S/N Ratio	S/N Ratio	48dB
OSD	OSD	YES
Environmental Conditions	Operating Temperature	-10°C ~ +55°C(14°F ~ 131°F)
	Humidity	Less than 90%
Power	Power Requirement	12VDC / 24VAC
	Power Consumption	12VDC: 138mA (LED OFF), 423mA (LED ON)24VDC: 152mA (LED OFF), 302mA (LED ON)
Physical Specification	Dimensions(φ x H)	134.9 x 110.3mm