StorageWorks X3000 G2 - NAS HP - Free user manual and instructions

Product Type	Network Attached Storage (NAS) / Network Storage Gateway
Model Numbers	HP StorageWorks X3400 G2, X3800 G2, X3800sb G2
Operating System	Microsoft Windows Storage Server 2008 R2 Enterprise x64 Edition
Form Factor	Rack-mount (2U estimated)
Dimensions (estimated)	88.9 mm (H) x 445 mm (W) x 680 mm (D) (approx. 3.5 x 17.5 x 26.8 in)
Weight (estimated)	15-20 kg (33-44 lbs) depending on configuration
Power Supply (estimated)	Hot-plug redundant power supplies, 460W each (typical)
Processor	Intel Xeon (based on HP ProLiant DL380 G7 or BL460c G7 platform)
Memory	Up to 192 GB (DDR3 ECC) depending on model
Drive Bays	Up to 8 hot-plug SFF SAS/SATA (X3800) or blade solution (X3800sb)
Network Connectivity	Multi-port Gigabit Ethernet (integrated)
Management	HP StorageWorks Initial Configuration Tasks, Server Manager, Web Remote Management, iLO
Key Features	Preinstalled Windows Storage Server 2008 R2, Microsoft Software Target, MSCS license included, SNMP and alert configuration support
Storage Protocols	iSCSI, CIFS, NFS, Fibre Channel (optional)
Backup & Recovery	System Recovery DVD included, factory restore support
Supported Languages	English, French, Italian, German, Japanese, Simplified Chinese, Spanish, Russian
Security	Screen saver password prompt, iLO authentication, Windows security features
Maintenance	Hot-swappable drives, redundant power supplies, remote management via iLO
Repairability	Field-replaceable units: drives, power supplies, fans, memory
Included Accessories	Quick Start Guide, System Recovery DVD, Certificate of Authenticity

Frequently Asked Questions - StorageWorks X3000 G2 HP

How do I manually activate Windows after installation?

If Windows is not automatically activated, open Control Panel > System and Security > System. Under Windows Activation, click 'Activate Windows Now'. Enter the product key from the Certificate of Authenticity. You may need to call a telephone number provided during activation to complete the process.

Why does the time zone reset after imaging?

The image process does not retain the time zone; it defaults to Pacific time. After imaging, go to Date and Time settings to change the time zone to your local one.

How do I prevent the screen saver from requiring a password after idle?

To fix this, right-click the desktop and select Screen Resolution. Click Appearance, then 'Change screen saver'. Check 'On resume, display logon screen' and set the wait time. Click OK.

What should I do if data volumes lose drive letters after system recovery?

Use Disk Management: click Start > Run, type diskmgmt.msc, right-click the volume, select 'Change Drive Letter and Paths', and assign a new drive letter.

How do I fix display issues with non-Unicode applications in Chinese/Japanese?

Change regional settings to English (United States), restart, then switch back to the desired Chinese/Japanese settings. Access Region and Language in Control Panel to adjust format, location, keyboard, and system locale.

Why do I see 'Feature not supported' in HP Lights-Out Online Configuration Utility?

Some settings (e.g., DHCP, iLO DNS name) may not be configurable via the online utility. Use iLO ROM-Based Setup Utility (RBSU) by pressing F8 during system POST to configure these settings.

How do I install Command-line Tools and Internet Printing Client?

Open Server Manager, select Features, click 'Add Features'. Under Windows Server Backup features, check 'Command-line Tools'; also check 'Internet Printing Client'. Complete the wizard.

What should I do if the Emulex FC driver is missing?

This issue is fixed in version 2.00.0a. If you are running an older version, update to the latest release. The driver should be included during installation.

How to resolve a Smart Array Cache error during system recovery?

This is a known fix in version 2.00.0a. Ensure your storage system is updated. If the error persists, contact HP support.

How do I configure SNMP and alert settings?

Use HP StorageWorks Initial Configuration Tasks (ICT). The version 2.00.0a supports SNMP configuration settings, alert configuration, and iLO settings directly from ICT.

USER MANUAL StorageWorks X3000 G2 HP

HP StorageWorks X3000 G2 Network Storage System Release Notes SWX 2.00.0a

© Copyright 2010, 2011 Hewlett-Packard Development Company, L.P.

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.

Version:

SWX 2.00.0a

Description

These release notes cover HP StorageWorks X3000 G2 Network Storage Systems running Microsoft Windows Storage Server 2008 R2 as of November 2010.

IMPORTANT: Included with your storage system is the HP StorageWorks Storage System DVD. This DVD is used to restore the system to factory defaults. Keep this DVD in a safe place.

Update recommendation

Recommended

Supersedes

None

Product models

HP StorageWorks X3000 G2 Network Storage Systems include the following storage systems:

• HP StorageWorks X3400 G2 Network Storage Gateway • HP StorageWorks X3800 G2 Network Storage Gateway • HP StorageWorks X3800sb G2 Network Storage Gateway Blade

Operating systems

Microsoft Windows Storage Server 2008 R2 Enterprise x64 Edition

Languages

French, Italian, German, Japanese, Simplified Chinese, Spanish, Russian

Enhancements

The HP StorageWorks X3000 G2 Network Storage System comes preinstalled with the Windows Storage Server 2008 R2 Enterprise x64 Edition operating system with Microsoft Software Target and a Microsoft Cluster Service (MSCS) license included.

Enhancements for HP StorageWorks X3000 G2 Network Storage System version 2.00.0a

Support for the Microsoft Windows Storage Server 2008 R2 operating system. HP StorageWorks Initial Configuration Tasks improvements include support for SNMP configuration settings, alert configuration settings, and iLO configuration settings. Server Manager improvements include support for Web Remote Management (WebRM).

• The X3800 G2 Network Storage Gateway is based on the HP ProLiant DL380 G7 Server hardware platform.
• The X3800sb G2 Network Storage Gateway Blade is based on the HP ProLiant BL460c Server hardware platform.

Fixes

The following fixes were made in HP StorageWorks X3000 G2 Network Storage System v 2.00.0a:

• Windows Error Reporting indicated that an Emulex FC card driver was not found during storage system installation.
• HPSUM incorrectly reported that the StorageWorks Fibre Channel Array Notification Driver was not installed.

A Smart Array Cache error was displayed during the system recovery process.

• The default Microsoft Windows Update settings resulted in a daily restart of the storage system.

• The Disk Management snap-in failed when multiple instances of the snap-in were run.

• A VDS Dynamic Provider error was displayed during system recovery.

• The storage system and Microsoft MMC quota plug-in failed when creating a new quota.

Workarounds

General

After the storage system is left idle for a long period of time, the user is not prompted when resuming the session.

Workaround: Modify the screen saver settings to require a password on resume.

1. On the Windows Storage Server 2008 R2 desktop, right-click and select Screen Resolution.
2. Click Appearance.
3. Under Display, click Change screen saver.
4. Check the On resume, display logon screen check box.
5. In the Wait field, enter the number of minutes to wait before displaying the logon screen.
6. Click OK.

Initial Configuration Tasks

On some storage system models (X1800 G2, X1800sb G2, X3800 G2, and X3800sb C), the Lights-Out Online Configuration Utility displays the error message "Feature not supported" when navigating to Settings > Configure iLO. The most commonly-changed settings such as enabling DHCP, changing the iLO DNS name, adding iLO users, or changing iLO user passwords, can still be configured using the HP Lights-Out Online Configuration Utility's User and Network menu items.

Workaround: The settings under the Settings menu item must be configured by using the iLO ROM-Based Setup Utility (RBSU). Press F8 when prompted at the console during system POST to open the RBSU. Global settings that are not supported in the online utility can be configured here.

System installation and recovery

This section describes issues related to the system installation and recovery process.

- When a system that has existing data volumes (non-operating system volumes) is restored using the System Recovery DVD, the data volumes will not have drive letters assigned to them by design. The volume labels are retained and can be used to identify the data. Workaround: There is no workaround for this issue; however, drive letters can be assigned to volumes using diskpart.exe or by using Disk Management. To open Disk Management, click Start > Run, enter diskmgmt.msc, and then click OK. Right-click the disk and partition that you want to assign the drive letter to and select Change Drive Letter and Paths.

- Command-line Tools and Internet Printing Client features are not installed by default with the operating system.

Workaround: Use Server Manager to manually install these features:

1. In Server Manager, select Features and then click Add Features.
2. Select Command-line Tools (located under Windows Server Backup features) and Internet Printing Client in the features list.
3. Click Next and complete the Add Features Wizard installation process.

- After installing the storage system in Chinese or Japanese, some non-Unicode applications display question mark characters instead of the correct characters. When a storage system is booted either by booting a new storage system or by restoring the system with the System Recovery DVD, the Windows Welcome wizard offers a choice of languages. The second page of the Windows Welcome wizard allows selection of settings for Country and Region, Time and Currency, and Keyboard Layout. When the appropriate Chinese or Japanese settings are selected, it is correctly reflected in the Region and Language Control Panel program; however, despite correct regional settings, some applications that do not support Unicode do not display correctly. Workaround: Change the regional settings to another language and location, and then back to Chinese or Japanese. The following steps describe how to change to English settings and then back to the desired region and language settings.

1. As a local administrator, open the Region and Language Control Panel program: Start > Control Panel > Clock, Language, and Region > Region and Language.
2. On the Format tab, select English (United States) from the list of languages and regions, and then click Apply.
3. On the Location tab, select United States for the current location, and then click Apply.
4. On the Keyboards and Languages tab, select English for the display language, and then click OK. You will then be prompted to log off. Click Log off now.
5. Log in as the local administrator and open the Region and Language program again.
6. On the Administrative tab, click Change system locale and select English (United States) as the current system locale. You will be prompted to restart Windows. Click Restart now.
7. When Windows restarts, log in as local administrator and open the Region and Language program again. Repeat steps 2 through 6, but this time select the appropriate Japanese setting. Log off and restart Windows when prompted.

- The time zone selected during the image process is not retained. The image process allows you to set the time zone; however, the time zone is always set to Pacific time when the system is first booted.

Workaround: Change the time zone after the system is fully imaged.

Installation instructions

Instructions for installing the storage system are provided in the HP StorageWorks X3000 G2 Network

Storage System Quick Start Guide.

Immediately after installing the storage system, confirm that your copy of the Microsoft Windows Storage Server 2008 R2 operating system has been activated.

IMPORTANT: Some storage systems may not automatically activate Windows during the system installation and system recovery process.

To check the activation status of Windows, open Control Panel (Start > Control Panel), click System and Security, and then click System. If your copy of Windows has been activated, the status under Windows activation will read "Windows is activated". If your copy of Windows has not been activated, you must manually activate it within three days of the initial storage system installation.

To manually activate your copy of Windows:

1. If needed, change your locale settings (Control Panel > Regional and Language Options).
2. Record the product key located on the Certificate of Authenticity.
3. In Control Panel, click System and Security, and then click System.
4. Under Windows Activation, click Activate Windows Now.
5. Follow the on-screen instructions. Be sure to choose the Type a different product key option when prompted for a product key.

Microsoft Windows Storage Server 2008 R2 cannot be fully activated online. During the process, you will be provided with a telephone number to call to complete the process. Have the product key available when calling this number.

Effective date

April 2011