UniFi AP AC EDU - Wi-Fi Access Point Ubiquiti Networks - Free user manual and instructions

USER MANUAL UniFi AP AC EDU Ubiquiti Networks

Circular button with a blue gradient and 'U' mark at center, no text or symbols beyond the icon

Introduction

Thank you for purchasing the Ubiquiti Networks®

UniFi® 802.11ac Dual-Radio AP with Public Address System.

This Quick Start Guide is designed to guide you through installation and also includes warranty terms.

IMPORTANT: The UAP-AC-EDU requires the UniFi Controller

v4.9.5 or higher, available at: downloads.ubnt.com/unifi

Package Contents

Circular object with a central dot and concentric rings, resembling a stylized clock face (no text or symbols)

Pure circular shape with a small yellow mark at the top-left corner (no text or symbols)

UniFi AP AC EDU Mounting Template Gigabit PoE* (48V, 0.5A)

with Mounting Bracket

Scanned image of a circular emblem with Chinese text and a small logo, likely a brand or product label.

Power Cord* Quick Start Guide

* Included only in the single-pack of the UAP-AC-EDU.

Installation Requirements

• CAT5/6 cable
• Phillips screwdriver
• Drywall or keyhole saw (to cut the hole in the ceiling tile)

TERMS OF USE: All Ethernet cabling runs must use CAT5 (or above). It is the customer's responsibility to follow local country regulations, including operation within legal frequency channels, output power, indoor cabling requirements, and Dynamic Frequency Selection (DFS) requirements.

System Requirements

• Linux, Mac OS X, or Microsoft Windows 7/8/10
• Java Runtime Environment 1.6 (1.8 or above recommended)
- Web Browser: Google Chrome (Other browsers may have limited functionality.)
- UniFi Controller software v4.9.5 or newer (available at: downloads.ubnt.com/unifi)

Network Topology Requirements

• A DHCP-enabled network (for the AP to obtain an IP address as well as for the wireless clients after deployment)
• A UniFi Cloud Key or management station running the UniFi Controller v4.9.5 (or newer) software, located either on-site and connected to the same Layer-2 network, or off-site in the cloud or NOC
• For public address system capability: A compatible Android ^™ or iOS device located on the same Layer-2 network as the UniFi Controller and UniFi APs

graph TD
    A["UniFi Cloud Key\n(UniFi Controller)"] --> B["US-16-150V"]
    C["UAP-AC-EDU"] --> B
    D["UAP-AC-EDU"] --> B
    E["UAP-AC Outdoor"] --> B
    F["USG-PRO-4\n(DHCP Server)"] --> G["WAN"]
    H["Remote Access to UniFi Controller"] --> I["Hybrid Cloud\nTECHNOLOGY"]
    B --> J["LAN"]
    G --> K["Internet"]
    I --> L["Internet"]

Sample Network Diagram

All UniFi devices support off-site management controllers.

For setup details, see the User Guide on the website:

documentation.ubnt.com/unifi

Hardware Overview

The UniFi AP AC EDU is comprised of the Speaker Assembly and UniFi AP.

Speaker Assembly Safety Wire Ethernet Cable USB Cable UniFi AP

Back of the Speaker Assembly

Clamp Bracket Main Port

Main This Gigabit Ethernet port is used to connect the power and should be connected to the LAN and DHCP server.

Clamp Bracket The four Clamp Brackets are used to secure the UniFi AP AC EDU to the ceiling tile.

UniFi AP Ports

UniFi AP 2023 UBIQUITI® CE O Secondary Port Reset Button Cable Feed Opening USB Port Main Port

Secondary Reserved for future use.

Reset The Reset button serves two functions for the UniFi AP:

- Restart Press and release the Reset button quickly.

- Restore to Factory Default Settings Press and hold the Reset button for more than five seconds.

Note: You must remove the UniFi AP from the Speaker Assembly before you can access the Reset button.

Alternatively, the UniFi AP may be reset remotely via a Reset button located on the bottom of the Gigabit PoE adapter.

Cable Feed Opening The USB and Ethernet cables feed through this opening.

USB The USB 2.0 port is used to support the Speaker Assembly.

Main This Gigabit Ethernet port is used to carry power and data.

LED and Microphone

Microphone (reserved for future use)

Color State Status
White	Steady	Factory default, waiting for integration.
	Flashing	Initializing.
White/Blue	Alternating	Device is busy; do not touch or unplug it. This usually indicates that a process such as a firmware upgrade is taking place.
Blue	Steady	Indicates the device has been successfully integrated into a network and is working properly.
	Quickly Flashing	This is used to locate an AP.When you click Locate in the UniFi Controller software, the LED on the AP will flash. It will also display the location of the AP on the map.
	Steady with occasional flashing	Indicates the device is in an isolated state (all WLANs are brought down until an uplink is found).

Hardware Installation

1. Remove the ceiling tile.
2. Remove the backing from the Mounting Template and place it in the center of the ceiling tile.

242 mm

1. Cut or drill a hole around the template.
2. Rotate the UniFi AP counterclockwise to release it from the Speaker Assembly.

Top-down view of a white ceiling lamp with mesh head and cable, showing internal components and a blue arrow indicating rotation (no text or symbols)

1. Feed an Ethernet cable through the hole and connect it to the Main port of the Speaker Assembly.

3D rendering of a medical device with a central component and a blue needle inserted into a square plate (no text or symbols visible)

1. If necessary, lift and rotate the Clamp Brackets so they remain elevated and tucked against the Speaker Assembly. Insert the Speaker Assembly into the hole.

3D diagram of a ceiling-mounted device with a circular component and wiring, no visible text or symbols

1. We strongly recommend that you attach the Safety Wire (length: 430 mm) to a secure structural point using its clasp (inside diameter: 14 mm). Do NOT attach the Safety Wire to a T-bar in the ceiling grid.

Note: It is the installer's responsibility to verify that installation complies with local construction and safety codes.

Two examples are shown below.

Two technical diagrams showing metal bracket clamping and hanging rope knot (no text or symbols)

1. Tighten the four screws attached to the Clamp Brackets to secure the Speaker Assembly to the ceiling tile.

3D rendering of a ceiling-mounted device with internal components and a close-up inset showing a hand holding a device (no text or symbols visible)

1. To connect the cables:

a. Feed the cables of the Speaker Assembly through its cable slot and the Cable Feed Opening of the UniFi AP.

b. Connect the Ethernet cable to the Main port, and connect the USB cable to the USB port.

Close-up of a car rear panel showing internal components and cable routing (no text or symbols visible)

1. Insert the UniFi AP into the Speaker Assembly.

Close-up of a white ceiling fan with visible blades and central hub, mounted on a textured square base (no text or symbols)

1. Align the notch on the top edge of the UniFi AP with the notch on the Speaker Assembly.

Exterior view of a modern recessed ceiling light fixture with a circular vent and textured surface (no text or symbols)

1. Ensure that the UniFi AP is firmly seated on the Speaker Assembly. Turn the UniFi AP clockwise until it locks into place.

Exterior view of a recessed ceiling light fixture with a circular vent and textured base (no text or symbols)

1. Set the ceiling tile back into place.

Powering the UniFi AP

The UniFi AP AC EDU features auto-sensing 802.3at PoE+ support and can be powered by any of the following:

• Ubiquiti Networks UniFi Switch (recommended and sold separately)
  • 802.3at PoE+ compliant switch
• Ubiquiti Networks Gigabit PoE Adapter* (48V, 0.5A)
  * Included only in the single-pack of the UAP-AC-EDU.

Connecting to a PoE+ Switch

Connect the Ethernet cable from the UniFi AP AC EDU directly to a PoE port on the switch.

Illustration of a network device with a circular inset showing a CD and a switch (no text or symbols)

UniFi Switch Power Connection Diagram

Connecting to a PoE Adapter

Note: The Gigabit PoE adapter is included only in the single-pack of the UAP-AC-EDU.

1. Connect the Ethernet cable from the UniFi AP AC EDU to the POE port of the Gigabit PoE adapter.
2. Connect an Ethernet cable from your LAN to the LAN port of the Gigabit PoE adapter.
3. Connect the Power Cord to the adapter, and then plug the Power Cord to a power outlet.

Three black network devices connected via Ethernet ports, showing signal flow and cable routing (no text or labels)

Mounting the PoE Adapter (Optional)

1. Remove the PoE Mounting Bracket from the adapter, place the bracket at the desired location, and mark the two holes.
2. Pre-drill the holes if necessary, and secure the bracket using two fasteners (not included).
3. Align the slots of the adapter with the tabs of the PoE Mounting Bracket, and then slide the adapter down.

Three-step diagram showing a black electrical panel being adjusted for screw, with no text or symbols present.

Controller Software Installation

Download and install the latest version of the UniFi Controller software at: downloads.ubnt.com/unifi

Launch the software and follow the on-screen instructions. Step-by-step instructions are available in the User Guide located on our website: documentation.ubnt.com/unifi

After you have installed the software and run the UniFi Installation Wizard, a login screen will appear for the UniFi Controller management interface. Enter the Username and Password that you created and click Login.

UniFi™ 登录器 Security Password Email: UniFi

You can manage your wireless network and view network statistics using the UniFi Controller management interface.

For information on configuring and using the UniFi Controller software, refer to the User Guide available at: documentation.ubnt.com/unifi

UniFi EDU App

Ubiquiti Networks offers the UniFi EDU app so you can broadcast announcements with clarity from your mobile device.

The UniFi EDU app includes five tabs:

• Broadcast Create broadcast groups and make an immediate announcement.
• Schedule Schedule announcements.
• Recordings Create recordings for later use.
  • Volume Adjust the volume for each UniFi AP AC EDU.
• Settings Switch to a different site.

Note: For details, refer to the User Guide, which is available at: documentation.ubnt.com/unifi

Requirements

• UniFi Controller software v4.9.5 or higher
  • UniFi AP AC EDU firmware version 3.4.18 or higher
• A compatible Android or iOS device located on the same Layer-2 network as the UniFi Controller and UniFi APs

The following instructions describe the iOS version of the app; however, the Android version is similar.

To log in and make an immediate announcement:

1. Download the UniFi EDU app from the App Store (iOS) or Google Play™ (Android).

UniFi Edu

1. Launch the app.

2. Enter the following information:

- (IP address) Enter the IP address of the UniFi Controller.

Note: If you do not know the IP address, you can click Find to detect a UniFi Controller and then select it.

• (port) Enter the appropriate port number, which is typically 8443.
• (username) Enter your username for the UniFi Controller.
• (password) Enter your password for the UniFi Controller.
• Remember username and password Tap this option if you want the app to remember your login.

Tap Connect.

Controller Log 10/02/162 NAO Post Remember costume indesawed Connect

1. To create a broadcast group, tap +

GRADACST GROUPS A 2 All 2 Suite_8 3 Suite_C 3

1. Enter a descriptive name in the Group Name field.

GROUP NAME SELECT DEVICES Suite B EDU Suite A EDU Suite C EDU

1. Tap the appropriate UniFi AC EDU APs and then tap Save.

2. Tap the broadcast group you want to use.

broadcast BRADCAST GROUPS A 1 3 All 2 2 Suite_B 1 3 Suite_C 1 4

1. Tap Start broadcast to start the announcement.

Name: Suite C DEVICES Suite C ECU Scale: Broadcast unit

1. Tap Stop broadcast to end the announcement.

Suke-C DEVICES Suke-C EQU Supplemental

The speakers will automatically be muted when you stop broadcasting.

Specifications

UAP-AC-EDU
Dimensions 287.5 x 287.5 x 125.9 mm(11.32 x 11.32 x 4.96")
Weight 1.820 kg (4.012 lb)
Networking Interface (2) 10/100/1000 Ethernet Ports
Port (1) USB Port
Buttons Reset
Power Method 802.3at PoE+
Power Supply 48V, 0.5A PoE Gigabit Adapter	1
Supported Voltage Range 44VDC to 57VDC
Max. Power Consumption 20W
Max. TX Power2.4 GHz5 GHz	22 dBm22 dBm
MIMO2.4 GHz5 GHz	3 x 33 x 3
Throughput Speeds22.4 GHz5 GHz	450 Mbps1300 Mbps
Range2	122 m (400 ft)
Antennas (3) Dual-Band Internal
Antenna Gain 2.4 GHz: 3 dBi, 5 GHz: 3 dBi
Wi-Fi Standards 802.11 a/b/g/n/ac
Wireless Security WEP, WPA-PSK,WPA Enterprise (WPA/WPA2, TKIP/AES)
BSSID	Up to Four per Radio
Mounting	Wall/Ceiling (Kits Included)
Operating Temperature	-10 to 70°C (14 to 158°F)
Operating Humidity	5 - 95% Noncondensing
Certifications	CE, FCC, IC

1 Only the single-pack of the UAP-AC-EDU includes a PoE adapter.
^2 Speed and Range values may vary and are based on optimal environments.

Safety Notices

1. Read, follow, and keep these instructions.
2. Heed all warnings.
3. Only use attachments/accessories specified by the manufacturer.

WARNING: Do not use this product in location that can be submerged by water.

WARNING: Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.

Electrical Safety Information

1. Compliance is required with respect to voltage, frequency, and current requirements indicated on the manufacturer's label. Connection to a different power source than those specified may result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
2. There are no operator serviceable parts inside this equipment. Service should be provided only by a qualified service technician.
3. This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet.

a. Do not substitute the power cord with one that is not the provided approved type. Never use an adapter plug to connect to a 2-wire outlet as this will defeat the continuity of the grounding wire.
b. The equipment requires the use of the ground wire as a part of the safety certification, modification or misuse can provide a shock hazard that can result in serious injury or death.
c. Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment.
d. Protective earthing is provided by Listed AC adapter. Building installation shall provide appropriate short-circuit backup protection.
e. Protective bonding must be installed in accordance with local national wiring rules and regulations.

Limited Warranty

UBIQUITI NETWORKS, Inc ("UBIQUITI NETWORKS") warrants that the product(s) furnished hereunder (the "Product(s)") shall be free from defects in material and workmanship for a period of one (1) year from the date of shipment by UBIQUITI NETWORKS under normal use and operation. UBIQUITI NETWORKS' sole and exclusive obligation and liability under the foregoing warranty shall be for UBIQUITI NETWORKS, at its discretion, to repair or replace any Product that fails to conform to the above warranty during the above warranty period. The expense of removal and reinstallation of any Product is not included in this warranty. The warranty period of any repaired or replaced Product shall not extend beyond its original term.

Warranty Conditions

The above warranty does not apply if the Product:

(I) has been modified and/or altered, or an addition made thereto, except by Ubiquiti Networks, or Ubiquiti Networks' authorized representatives, or as approved by Ubiquiti Networks in writing;
(II) has been painted, rebranded or physically modified in any way;
(III) has been damaged due to errors or defects in cabling;
(IV) has been subjected to misuse, abuse, negligence, abnormal physical, electromagnetic or electrical stress, including lightning strikes, or accident;
(V) has been damaged or impaired as a result of using third party firmware;
(VI) has no original Ubiquiti MAC label, or is missing any other original Ubiquiti label(s); or
(VII) has not been received by Ubiquiti within 30 days of issuance of the RMA.

In addition, the above warranty shall apply only if: the product has been properly installed and used at all times in accordance, and in all material respects, with the applicable Product documentation; all Ethernet cabling runs use CAT5 (or above), and for outdoor installations, shielded Ethernet cabling is used, and for indoor installations, indoor cabling requirements are followed.

Returns

No Products will be accepted for replacement or repair without obtaining a Return Materials Authorization (RMA) number from UBIQUITI NETWORKS during the warranty period, and the Products being received at UBIQUITI NETWORKS' facility freight prepaid in accordance with the RMA process of UBIQUITI NETWORKS. Products returned without an RMA number will not be processed and will be returned freight collect or subject to disposal. Information on the RMA process and obtaining an RMA number can be found at: www.ubnt.com/support/warranty.

Disclaimer

EXCEPT FOR ANY EXPRESS WARRANTIES PROVIDED HEREIN, UBIQUITI NETWORKS, ITS AFFILIATES, AND ITS AND THEIR THIRD PARTY DATA, SERVICE, SOFTWARE AND HARDWARE PROVIDERS HEREBY DISCLAIM AND MAKE NO OTHER REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, REPRESENTATIONS, GUARANTEES, OR WARRANTIES OF MERCHANTABILITY, ACCURACY, QUALITY OF SERVICE OR RESULTS, AVAILABILITY, SATISFACTORY QUALITY, LACK OF VIRUSES, QUIET ENJOYMENT, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT AND ANY WARRANTIES ARISING FROM ANY COURSE OF DEALING, USAGE OR TRADE PRACTICE IN CONNECTION WITH SUCH PRODUCTS AND SERVICES. BUYER ACKNOWLEDGES THAT NEITHER UBIQUITI NETWORKS NOR ITS THIRD PARTY PROVIDERS CONTROL BUYER'S EQUIPMENT OR THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING THE INTERNET, AND THAT THE PRODUCTS AND SERVICES MAY BE SUBJECT TO LIMITATIONS, INTERRUPTIONS, DELAYS, CANCELLATIONS AND OTHER PROBLEMS INHERENT IN THE USE OF COMMUNICATIONS FACILITIES. UBIQUITI NETWORKS, ITS AFFILIATES AND ITS AND THEIR THIRD PARTY PROVIDERS ARE NOT RESPONSIBLE FOR ANY INTERRUPTIONS, DELAYS, CANCELLATIONS, DELIVERY FAILURES, DATA LOSS, CONTENT CORRUPTION, PACKET LOSS, OR OTHER DAMAGE RESULTING FROM ANY OF THE FOREGOING. In addition, UBIQUITI NETWORKS does not warrant that the operation of the Products will be error-free or that operation will be uninterrupted. In no event shall UBIQUITI NETWORKS be responsible for damages or claims of any nature or description relating to system performance, including coverage, buyer's selection of products (including the Products) for buyer's application and/or failure of products (including the Products) to meet government or regulatory requirements.

Limitation of Liability

EXCEPT TO THE EXTENT PROHIBITED BY LOCAL LAW, IN NO EVENT WILL UBIQUITI OR ITS SUBSIDIARIES, AFFILIATES OR SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES (INCLUDING LOST PROFIT, LOST DATA, OR DOWNTIME COSTS), ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE PRODUCT, WHETHER BASED IN WARRANTY, CONTRACT, TORT OR OTHER LEGAL THEORY, AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Note

Some countries, states and provinces do not allow exclusions of implied warranties or conditions, so the above exclusion may not apply to you. You may have other rights that vary from country to country, state to state, or province to province. Some countries, states and provinces do not allow the exclusion or limitation of liability for incidental or consequential damages, so the above limitation may not apply to you. EXCEPT TO THE EXTENT ALLOWED BY LOCAL LAW, THESE WARRANTY TERMS DO NOT EXCLUDE, RESTRICT OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE LICENSE OF ANY SOFTWARE (EMBEDDED IN THE PRODUCT) TO YOU. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to any transactions regarding the sale of the Products.

Compliance

FCC

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions.

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

This radio transmitter (FCC: SWX-UAPACPRO) has been approved by FCC to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device.

Antenna Information: Dual-band tri-polarity antenna, 2.4 GHz: 3 dBi, 5 GHz: 3 dBi

Industry Canada

CAN ICES-3(A)/NMB-3(A)

This Class A digital apparatus complies with Canadian ICES-003.

To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that permitted for successful communication.

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause undesired operation of the device.

This radio transmitter (IC: 6545A-UAPACPRO) has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device.

Antenna Information: Dual-band tri-polarity antenna, 2.4 GHz: 3 dBi, 5 GHz: 3 dBi

CAN ICES-3(A)/NMB-3(A)

The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be located or operating in conjunction with any other antenna or transmitter.

CE marking on this product represents the product is in compliance with all directives that are applicable to it.

Alert Sign (!) Follows CE Marking

Alert sign must be indicated if a restriction on use applied to the product and it must follow the CE marking.

RoHS/WEEE Compliance Statement

English

European Directive 2012/19/EU requires that the equipment bearing this symbol on the product and/or its packaging must not be disposed of with unsorted municipal waste. The symbol indicates that this product should be disposed of separately from regular household waste streams. It is your responsibility to dispose of this and other electric and electronic equipment via designated collection facilities appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. For more detailed information about the disposal of your old equipment, please contact your local authorities, waste disposal service, or the shop where you purchased the product.

Deutsch

Declaration of Conformity

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English	Hereby, UBIQUITI NETWORKS, declares that this UBIQUITI NETWORKS device, is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
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Online Resources

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